Question: Is there any amount in which I would get cut off from topping up?

I need to deposit my virtual card, how do i do that.

So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?

I want to get a Visa and Mastercard, is it possible to get both from you?

I need to figure out who has access to my card there are some payments I didn't make that are showing on the app.  Could you please help?

Do I have to go to an actual bank to change my PIN?

Too many times I entered the incorrect PIN.  How can I get my account unblocked?

I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before.  What exactly are the fees?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the max amount of top-ups?

My daughter need a card from this account. Is that possible?

I logged in wrong and am blocked, how do I log in?

I'm looking at my statement, and my refund is not on there.

Why am I charged a fee for getting cash?

What is limit of disposable cards  I can make per day?

I checked my statement and am being charged one pound. Where did this charge come from?

Please tell me why I was charged additionally when I used the card.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I need someone to assist me with explaining how much I can top-up.

I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?

I tried using my card, but it doesn't work.

What is the reason my top-up is still pending?

My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?

What do I do if I have exceeded all my PIN tries?

I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me

Show me how to look at the source of my current funds?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How much am I allowed to top-up?

Am I able to order a disposable virtual card?

What do I have to do to get the virtual card to work?

I want to add money automatically when I travel.

Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Tell me if there is a limit to top-up.

I want to link to my card card with you, how?

I've been waiting a while for my card, is there a way to know when it will arrive?

I want to see what this fee is on my card payment.

Why is the payment showing as pending from things I bought this morning?

I got charged two times for a transaction

I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??

WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!

I was so embarrassed. Why didn't my payment clear?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Would I be able to top up as much as I can?

I would like to have a physical card to carry around and use. How can I get one?

I want to reverse a transaction I did this morning

THere is some cash that is showing up on my app.

I might be paranoid, but someone may be using my card.

Am I limited on the amount of disposable cards I can possess?

Could you inform me as to why I have been charged a higher fee for doing banking abroad.

Can you tell me what I need for identity validation?

Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How often can I top up my account?

Where's the button to top up with a cheque?

I got cash and the exchange rate should have been different than it ended up being.

I need assistance to activate the card on my account.

How can I link my bank to my top up account?

I have used all of my PIN tries. What should I do now?

I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The  receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?

I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Tell me if there is a top-up limit.

I need to withdraw money. Where can I do that?

This place has been too much work so I'd just like to close out my account & be done.

The balance hasn't changed yet after depositing a cheque with some money.

My funds are not transferring to my bank. Why is this not working?

I have an unknown direct debit payment on my account

I can't see a top-up top-up verification code.

I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?

Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.

I used an ATM and there was an extra charge.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Can I top-up any amount?

Why is the purchase I made this morning still pending?

am afraid someone may have gained access to the info on my card.

How long does it take for a payment to change from pending?

Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?

Do you offer cards for those in other countries?

What is the most efficient way to activate my new card?

My topup got reverted. Please let me know if there is any issue in system.

Whats the process of tranfering money into an account?

why can't my beneficiary make transactions?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Do top-ups have a limit?

Is there a reason my new card hasn't arrived?

An item I bought had the wrong exchange rate applied.

Can you issue both a Visa and a Mastercard to me?

There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?

I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?

Why doesn't my card work for any transactions?

Is there a reason my transfer would have been declined?

I tried to get cash but it was declined!

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How much is ok for me to top up with?

I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?

There is a withdrawal on my account I didn't make.

Are there downsides to using a disposable virtual cards?

I was getting some cash out of the ATM but it cancelled on me without warning.

Why am I not able to get cash from the ATM?

I want to transfer money. How do I do that for my account?

My foreign currency exchange has been applied incorrectly.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How much can I top up on my card?

What is your maximum top up limit per day?

Is there a charge for exchanging foreign currency?

I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.

Was there a number to track that I could get?

I want to transfer money using my credit card.

I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?

I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.

Why did I get charged for withdrawing cash?

Where do I find my code to verify my top-up card?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: is there a limit for top up?

Why was I charged when taking out money?

Why did my transfer fail?  What can I do?

How does the exchange rate work on this app?

The app is showing a cash withdrawal that I didn't make.

I tried using my card, but it doesn't work.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Is there a limit to the top-ups someone can do?

Please help me unblock my pin which I put the wrong one too many times.

Why are the payments being declined on my new card?  I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood.  I am very distressed about my new card not working.

How long does it take to verify a cash withdraw?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Is there a limit to how much I can top up?

I just got my new card and tried using it and it was declined?

My card payment had the wrong exchange rate

Can another family member hold a card for this account in addition to mine?

There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.

may I have a Visa and a Mastercard from you.

I need a new card because the ATM took mine.

HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?

Is it possible for friends to top up my account?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How many top-ups am I allowed to do?

I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.

For the identity check, what kind of documents do I need to have?

I had a dollar charged to my account that's still pending and wanted to know what the charge is for?

If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.

I have not received the completed transaction.

What do I do if I got the wrong amount at the ATM?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How many top-ups can I use?

It seems I need to get information on limits for top-ups.

I topped-up my account, but I don't think it went through.

Help! I think someone has made a cash withdrawal with my card!

The transfer to my account was not allowed.

I added money through a bank transfer and it is not showing in my balance.

My card is not able to be activated how do I get it to work?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How can I information on my limit for top-ups?

My cash received does not match what has been requested

My wallet was stolen and all my credit cards were in there.  HELP?!!?

what can I do if I got my American Express in Apple Bay but top up is not working?

I wondered if multiple currencies is okay?

The cash abroad exchange rate is applied wrong.

Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Is there a top-up limit that I have to stay under during a given period of time?

Why do you need to perform identity verification?

I was so embarrassed. Why didn't my payment clear?

I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.

I have a fee showing from last time I used my card.

I live in the EU, can I get one of your cards?

How do I get my card back quickly from a bank machine that it?

There is a direct debit charge on my account that I don't recognize.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Can I top up?

May I transfer a cheque into my account?

Why am i being charged for withdrawing cash funds?

I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?

I already made a transfer and want to cancel it, how do I do that?

How do I check security settings on my card?

I bought something with my card and I was charged a fee

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the top-up limit?

After purchasing an item I noticed the exchange rate was incorrect.

Who do I talk to for transactions debited twice?

I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.

I purchases several items today. Why are they still showing pending?

I'm interested in learning more about disposable virtual cards.

I tried to withdraw cash, but got declined!

Will my card work at all merchant locations?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How much could I top up?

What's the expected wait time to recieve my new card?

A direct debit payment I didn't do shows in my app

how do I speed up identity verification?

I want to close my account due to poor customer service.

I want to do a bank transfer to this bank, from an account at another bank.

Transfer was declined, could not complete request.

What does it mean when a payment is pending?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the top-up limit for my card?

My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?

Why was I charged an additional fee when paying with card?

Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?

How can I get a virtual card for a one-time transaction?

I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?

I deposited some cash but it hasn't shown up in my account yet, what's going on?

Can you please tell me why I was charged an extra fee on my transfer?

I don't know what this Direct Debit payment on my account is for.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What's the limit to how much I can top up?

I want to cancel my card. I think someone else is using it.

How do I query a payment on my card? It looks like I have paid for the same thing twice.

How can I get my money that I didn't get from the ATM?

My card is not working when I try to use it.

Someone else used my card to withdraw cash from an ATM

Please tell me how I verify my identity.

Tell me what I need to do to activate my card.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Is there a limit on how much I can top up?

I need multiple cards per day, and they all have to be disposable.

I want this fee reversed from my account.

Can you tell me if I can hold money in several currencies?

Is my card broken? I can't get cash out of the ATM

When I was abroad the exchange rate for me was wrong.

There is a direct debit set up that I didn't create.

What is the most amount of disposable cards allowable?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the most I can top-up?

When will the money from my bank transfer be available?

I haven't received my card and am worried it is lost.

I need to transfer to my account and cant.

My disposable virtual card was rejected.

the balance has not changed, but I have deposited some money

What's the expected wait time to recieve my new card?

I got a message that my transfer is not possible.  What is happening?  I need this to go through please.

Please explain why my payment was declined? I thought everything was good.

I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Is there a limit for top ups?

Is there a limit to how much I can top-up?

I need Australian dollars instead of UK currency.

What is the process for getting an actual physical card?

is it possible to top-up with google pay.

What fees are there for adding money using an international card

I need a transaction reversed from my account.

Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.

Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the max I can top up?

What is your maximum top up limit per day?

Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.

hello I have lost my phone and I'm worried someone's going to steal money from me

It's been a week since you sent my card and I still don't have it.

Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?

Who charged me a fee for paying by card?

what happened to the money after i put in the wrong info and it got declined

I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.

I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How much is the limit for top-ups?

How do I change the details in my account?

When I got cash I was charged an extra fee!  Explain!

Are there discounts for frequent currency exchanges?

I didn't make a payment at this business.

There is a cash withdrawal on my statement that I don't recognize

I went to do a transfer and it was declined.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Can I set my own top-up limit?

It seems I need to get information on limits for top-ups.

How come when I tried to pay contactless at the bus it didnt work?

Do you have support for flat currencies?

Does it cost extra to exchange foreign currencies?

Is there a way to top up using my Apple Watch?

With my new card, how may I activate it?

Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.

Can you please explain why my beneficiary is not allowed?

My refund has not arrived, and I am unsure why. Who do I contact?

How much can I withdrawal in one month without incurring fees?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: is there a limit on top ups

My card is stuck inside the ATM, what am I supposed to do?

How much will I be charged for exchanging foreign currency

Why are my transfers not going through.  I have tried over 4 times to get it to work.  This is just a simple transfer.  Is something else causing this in the system?  Is it broken?

I have lost my card! What is my next step?

I have made several unsuccessful attempts to make a transfer.  I'm getting frustrated at getting error messages and it not going through.

How much do I have to pay if I want to transfer money?

Will I have to wait much longer for my new card to arrive?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the maximum top up?

Can someone please tell me how much I can top-up?

I have to verify my identity. What do I need to do?

Are there downsides to using a disposable virtual cards?

I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?

I recently bought something abroad but the exchange rate is incorrect. Why?

It seems like my card payment didn't work.

How come the money from the merchant appeared back into my account?

My card's expiring a month from now, should I place an order for the new card?

I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How many times can I make a top-up?

how long does it take to transfer money, my retailer is waiting

What fees are charged for a physical card?

How can you transfer my salary to my correct currency?

Why can't I transfer to another account?

I'm seeing a direct debit payment that is not me.

Too many times I entered the incorrect PIN.  How can I get my account unblocked?

Why do you need to perform identity verification?

Is it possible for me to top up with a cheque?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the daily limit on my card?

I cannot make a transfer to another account.

I left my phone somewhere and can't use the app.

Where did my money go? I'm not able to withdraw it from my ATM.

What is the purpose of requiring my identification?

Is my credit card supported for top-ups?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How often can I top up?

Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this

why are all my identity details required

How long does it take to show a deposit I made to my balance?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Do you have any top-up limits?

is there a reason that my payment didnt go through

I can't get the top-up to work! What's going on here.

What does it mean if my payment is pending?

i haven't received my order and want a refund

My card expires very soon.  What is the cost and delivery time to get a new one?

For some reason my card payment hasn't worked. what can I do to look into that?

Do you have a problem with EUR exchanges?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Is there a limit to how much I can top-up?

Can someone please tell me how much I can top-up?

My money is all gone. What ways are okay to add money to my account?

Why is it saying my card payment is declined when I made it?

What is the appropriate age for my child to be able to open an account?

Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?

Why won't the ATM let me withdraw money?

I may need to exchange my USD for GBP, can your app do that?

why cant you just refund me instead of a merchant

I didn't know I was going to get charged to use my card.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Are there any top-up limits?

It seems I need to get information on limits for top-ups.

I topped off my card is that something you will charge me for?

How do I replace my card before it expires next month?

I was using a foreign currecy to make a payment and the applied the wrong rate.

Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before

There is a direct debit payment that I did not make.

How long does it take for a transfer to be in my account?

I have a new card and need to activate it

what is this charge i didnt do it what can i do

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Is there a limit to my top-up?

the exchange rate for my withdrawal is wrong

What do I need to do to link my new card for my account?

If I exchange currencies frequently, is there a discount?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the maximum for top-ups?

I need to add a serious amount of cash to my card, how do I do that?

How can I report that my card was stolen? I made a police report first.

Why isn't my refund shown on my statement?

Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?

Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.

What's the reason for needing to verify my identity?

I would like to top up my account with a bank transfer, is that allowed?

If I don't have much money in the account can I auto top-up?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Is there a topping up limit?

What is your maximum top up limit per day?

Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.

Why am I not seeing the check I deposited this morning in my account?

I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!

I made a payment that's pending. Will it go through?

I bought a product a week ago, but may need to return it.

Can I use my account without verifying identity?

Asked for $100 but only got $20. Why would this happen?

Why would the app show a withdrawal that I did not make?

Why isn't my money from a check deposit showing?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is your maximum top up limit per day?

Why did you charge me extra when I withdrew cash?

I found a transfer fee - is that correct?

What steps should I take before my card expires?

Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.

Can I make transfers before my identity verification?

What is the extra fee I was charged when using an ATM?

i noticed that the funds were returned to my bank account. What happened?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Are there any top-up limits that I must follow?

Can you please tell me why I cant get money from the ATM?

I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?

The contactless payments are not working.

My top-up has been reverted and I would like to know why.

Is ordering a new card from China available?

My Bank is in Europe, how long will the transfer take?

My card arrived but I don't know how to get my PIN.

I need to change my name, since i just got married

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the top-up limit on my cards?

I am seeing in the App a some cash withdrawal that does not belong to me

Please give me both Visa and MasterCard, is it possible?

Where can I find a list of descriptions the disposable cards have?

How do I use the app to exchange currencies?

I don't understand why there is an extra €1 fee in my statement.

I deposited cash into my account and I'm having trouble seeing it on my account.

I'm concerned because my cash withdrawal is pending.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Will you set a limit to my top-up?

I was supposed to get a refund but it is not showing up on my card

is there something blocking me from making transfers

The cash I asked for still hasn't been received

Why is my payment declined? It looked like everything worked ok and my account was fine.

I tried using my card, but it doesn't work.

I would like to know where the funds are at.

I believe that a card payment I made was cancelled.

My American express works with my apple pay, why is top up not working?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How much can I top up in a day?

I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?

Why was the price higher when I paid with my card?

I have no idea why but my transfers keep getting declined. I have double checked all the recipient details several times already and they're definitely correct.

The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?

How come I got to pay to get my money from the ATM?

How can I check on the status of my new card?

How long does a transfer transaction take?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Can someone please tell me how much I can top-up?

I have zero dollars in my account. Can I submit additional funds via bank transfer?

I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.

I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?

I don't understand why I was charged an additional fee for this service. Can you clarify?

Can you please tell me why my transfer failed?

Why is my card being declined when I try to do a top-up? How can this be immediately resolved?

I got charged two times for a transaction

Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Do I need to use a limit on top-ups?

It seems I need to get information on limits for top-ups.

I look but I see no virtual card. Why is that?

Am I able to use my American Express to add money to my account balance?

I just had my card get declined at the ATM! I need to get money out but I am unable to.  Why has this happened?

I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.

Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: is there a limit to top up

What is the greatest number of times that I can top-up?

Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?

I want to add money to my card, what payments do you accept?

What is the maximum times I can auto top-up?

While getting cash, I was charged a fee.

Can my PIN be changed in any cash machine?

There has been a charge pending on my account statement that I can't figue out it's for a dollar.

If I need delivery on a certain day, is that something that could be accommodated?

Why were there additional charges when I transferred funds?

I think my card is broken or something. I tried using it and it wouldn't go through, please help.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: what are limits to top up

How do I get a new card when my old one expires?

Is there a reason my transfer would have been declined?

I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.

Just received my replacement card, what steps do i need to take to activate it?

I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?

Why isn't my cash deposit showing up in my account? I deposited it this morning.

How do I top up my account with a bank transfer?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What's my limit for topping up?

I have a transfer that is still pending.

What steps do I need to take to exchange currencies?

Why is my transfer taking so long to complete?

Someone might have had access to my card.

There's a card payment with a name I don't recognize

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Can you tell me the limit for top ups?

How do I get a virtual card on my device?

Is my account able to be topped up by my friends?

What is the reason for my card payment to be reverted?

Why is my transfer appearing as "pending"?

My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Can I increase my top-up maximum?

I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent.  I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?

The app says that I got cash in an ATM and I didn't

Why is there are there two of the same transaction?

Why am I getting a fee on a card payment?

What do I do if there is a direct debit on my account that shouldn't be there?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Do you limit my top-offs?

I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?

The day before yesterday I transferred funds to another account within the country.  The funds have not yet arrived.  I double and triple checked the account number and it was correct.  Why hasn't the transfer been completed yet?

Can you explain to me why a cash withdrawal shows up as pending?

I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.

At what age can my children use your service?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What limits are the to top-ups?

What is the greatest number of times that I can top-up?

I transferred money, but I think I've been charged a fee for it?

I did not get the right amount of cash from the ATM.

Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.

Do you know the process how to activate my card?

I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent.  I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?

i tried to transfer cryptocurrency into my account but was denied

There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Do top-ups have limits?

I would like to track the card you sent to me.

I haven't been able to complete any transactions on my card today. Do you know what's wrong?

I have a card that expires in the coming month, do I have to specifically ask for the updated card?

I deposited money but my balance hasn't been updated yet.

Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Can I top up any amount?

I need to add a serious amount of cash to my card, how do I do that?

I checked on google and the exchange rate you are using is really bad. Can you update it?

I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?

How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.

What currencies do you accept to add money?

If I order a new card, how much will it be and how long will it take me to get it?

If I live outside of the UK am I still eligible for a card?

Please let me know what currency I can use to top up my account?

I still haven't received my card after two weeks, is it lost?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I need to add a serious amount of cash to my card, how do I do that?

why is a transfer to beneficiary not possible?

How do I create a disposable virtual card?

Was there a way for me to get tracking for that?

What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.

I am required to make several disposable cards every day.

My purchases from this morning are showing up as payment pending. Can you tell me why?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What is the greatest number of times that I can top-up?

I tried to use my debit card, but the payment did not work.

Help, your app is showing a larger WD than I actually did earlier at an ATM.

I have kids and I'm curious at what age could they start to use your service.

My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.

What should I do if I see a withdrawal is pending?

What are the charges if I exchange foreign currency?

European bank card for top up will come with any extra fees?

Can I add money to my account via bank transfer?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: It seems I need to get information on limits for top-ups.

How long does it take to get a refund on something I bought?

I need to exchange my GBP to AUD, how would I do this?

I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?

I would like to top up my account with a bank transfer, is that allowed?

I requested a higher amount for my cash withdrawal

What do you require for identity verification?

Please tell me which fiat currencies you support.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: what is the most money i can top up?

I still haven't received my card in the mail

Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed.  I tried three times to use it and it kept being declined.  I was very embarrassed standing there trying to buy my groceries.

I am looking to get a Visa credit card, what must I do to achieve this?

I did a money transfer to my account and it is not showing there.

There is a withdrawal on my account I didn't make.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What's the top-up limit?

Is there a function where I can top-up automatically?

How do I contact customer support about my declined transfer?

How long should it take for a transfer to go through? I have been waiting a while.

I refilled my account balance but got an error message.

There is a Direct Debit that looks suspicious.

Is there a reason why my virtual card won't work?

The ATM didn't give me enough money! I asked for more than it gave. What do I do?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I received $20 but I entered $100

Yikes!  I didn't get the amount of money that I requested.  What do I do now?

Hi, I made a transfer yesterday that I need to reverse.  I need to put the money in a different account.

I was charged for a cash withdrawal, why?

I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.

if im not using my account should i close it or just let it sit

I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account.  I can't fix this with the app.  Please help me immediately!

I goofed up and used the wrong account.  Please help.

My account is locked because I used the wrong pin too many times.  Please help.p

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I got less cash than what I specified for through the ATM.

Is there an age limit to when my child can use these services?

How long am I to wait before the transfer gets to my account?

How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.

I punched in the wrong pin too many times and I'm locked out.

I want to revert a transaction I did this morning

my friend has not got the money I sent last week.

I see a direct debit transaction in my history that I did not set up.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: My cash withdrawal was not entirely complete

I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?

Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.

I am just waiting on the completion of the transaction.

I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I did not receive the right amount of cash.

The ATM only gave me 10 pounds when I withdrew 30. What do I do?

I would like open a second card for my daughter, how can you assist me?

I withdrew cash but it still shows as pending?

What is the max amount of disposable cards I'm allowed.

Why is there a direct debit payment on my statement that I didn't do?

Why am I being charged for transfers? Are they not free?

Why have I been charged a fee for transferring money?

When is my balance going to update, I just transferred some money

What is the most that I can top-up to a card?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Why didn't I receive the right amount of cash?

I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!

Is it possible to top up with Google Pay?

Can I use my account before my Identity verification has passed?

What is needed for the identity verification?

Can I get a physical card for free, or is there a charge?

The money has not yet been placed in recipients account.

Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?

I deposited a check, but haven't received the funds for it.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What happens if the ATM gives me the wrong amount of money?

Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!

Is it possible to transfer money to my credit card?

Tell me why there is a charge on my cash withdrawl.

What is this fee for transferring money?

How much do you charge for exchange rates?

I have a strange transaction for £1 on my statement, what is that?

I am sure I have plenty of money to transfer but my transfer is being declined.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?

The machine only paid me a hundred when I wanted 20

I was charged twice for a few things this week when I only bought one. What do I do?

I don't know what this Direct Debit payment is.

i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.

Where is my credit card that was to be mailed?

can I link a card of yours I already have?

I would like to exchange currencies, how do I go upon it?

I have not seen any changes in my account balance(s) after making a transfer.

What steps do I need to do to delete my account?

There was an extra fee when I paid with my card, why was i charged this extra fee?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I did not receive my full withdrawal amount

I wanted to withdraw $100 from the ATM but I only got $20

I must make several disposable cards every day.

Can I possibly change my currency to another?

Did I not get my refund? I don't see it.

What documents do you need to verify my identity?

How do you determine your exchange rates?

Where can I find the auto-top up feature?

What do I do if my Google pay top up isn't working?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I didn't get all the cash I asked for

Why is my withdrawal wrong? I took out $100 but only received $20.

I urgently need to transfer something from China. How long can I expect it to take?

How do I go about getting hold of a virtual card?

The amount of cash I requested to withdrawal did not match what I received when exchanged

What's your refund policy if I bought an item from you?

My card will expire soon, When do I need to order a new one?

I need to close my account.  Your company is terrible!

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!

I need some money transferred ASAP, how long does the process take?

I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.

What is taking so long on my transfer from the US?

What is the status of my card's delivery?

Yesterday I had my phone stolen.  Please advise what I should do.

Can I get some help activating my new card?

Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.

My card was supposed to arrive, but hasn't?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.

Why didn't I receive all the cash I requested?

Could you assist me in finding my lost card?

You charged me more than once for the same transaction!

My card expires next week. How do I get a new one?

How do I transfer cash my into my account?

I have transfered to my account before but it is being declined now?

I noticed the exchange rate for cash withdrawal isn't right.

I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?

I want to exchange USD and GBP with the app

There are automatic debits on my account that I did not make.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I was only given $20 when I tried to get $100

Why did I only get $20 when I asked for $100?

My source of funds require verification.

I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this,what should be done

I deposited a cheque but the cash hasn't arrived yet

I have to verify my identity. What do I need to do?

How come my card payment has been declined?

For some reason, the money I added was returned.

If there isn't a lot of money left, will it automatically top-up money?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The amount of money I pushed at the atm machine did not come out of the machine.

Where'd the rest of my cash go from the ATM

I deposited a cheque, but the balance hasn't changed yet.

If my salary is in GBP, do I need to do something?

Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.

why was a extra fee added to my account for transfer ?

I can't find the money I just added to my account.

Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?

Why isn't my balance reflecting a transfer I did?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Why did the ATM give me less money than what I requested?

Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.

I don't know where the top-up verification code is.

Where do I get a disposable virtual card?

My exchange rate was wrong for an Item I bought!

I'm pretty sure my top up is still pending.

Can you help me get Top Up to work in the Apple Pay function?

I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?

Verifying the top-up seems like a hassle.

Is it possible to use my apple watch for topping up?

I just bought an item and would like to stop payment can you tell me if the item has been sent yet?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The ATM didn't give me what I asked for but my balance says it did

I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?

I need to know what foreign exchange rate I can get.

How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.

I entered in the wrong PIN.  Please help me unlock my account.

I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.

Can I specify a day for my card to be delivered?

I was transferring some money to a friend, which I thought would be free, but I see there is a charge.  What's up with that?

Why isn't my purchase exchange rate correct?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I didn't get all the money I asked for

Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??

What should I do if my passcode won't work?

Please help me, there is a transaction in the incorrect account.

Why hasn't my money transfer showed up yet?

There is an urgent transfer I need to make from China.  How long will it take to get it processed?

Do you have a list of cards and currencies you support?

I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.

I tried pulling out money at the ATM and it gave me an incorrect amount back.

I tried using my card at multiple vendors and now it's not working.

What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!

Apple pay is not accepting my American Express card, can you assist me with this problem?

Can you tell me why the transfer isn't showing up on my account?

The exchange rate is bad. Are you sure this is the exchange rate?

I would like help to revert a transaction I did this morning

Why has my payment been declined? I paid by card.

Why on earth is the exchange rate so bad?   Can I get a rate closer to the actual interbank rate?

I'm still waiting on my identity verification.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?

Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.

I think the payment from my card was revereted

I have a problem with a transfer. It didn't work. Can you tell me why?

is there a way to see where funds come from

I don't know what my passcode is, can you help?

i need a refund from you because the merchant is refusing, can you do that?

Which flat currencies do you support for holding and exchange?

The exchange rate you are using is really bad.This can't be the official interbank exchange rate.

My card payment has been stuck on pending. What is the problem? It should have gone through by now.

I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?

The machine gave me the wrong amount of cash.

I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?

I want a backup second card. Is this possible?

How do I go through the identity checks?

How can I tell if an AMT will take this card?

Why is the payment from my card still pending?

How long will it take to urgently transfer something to China?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I was not distributed all of cash that I requested

My money transaction can't be seen by the person I sent it to

Can I use my account without verifying identity?

How much is the charge to top up via credit card?

I am overseas in China, can I get a replacement card?

I did a transfer.  What is the extra fee?

I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I didn't get the correct amount of money from the ATM machine

I got some cash but it wasn't the right amount.

How long does it typically take a transfer to go through?  I sent some money to a friend earlier today, and she really needs it.  It still is a pending transfer, even though I sent it a few hours ago.

How can I go about getting a disposable virtual card?

If I exchange currency frequently, can I get a discounted rate?

I am trying to find out how to exchange currency X with currency Y.

I see an unfamiliar Direct Debit payment.

The exchange rate on my payment doesn't look right

My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!

I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Why did I only get $20 now the full amount I wanted?

I think something went wrong, I didn't get the right amount.

Please tell me where I can update my details since I moved.

How can I trade currencies with this app?

Can you change the rate for the item I bought in a different currency as it is wrong?

Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.

Where do you need to live to receive card

Why wasn't my contactless accepted at the metro?

I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Got only $20 when I tried to withdraw $100.

I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.

How much transactions do I get with a disposable card?

I need to know where I can withdraw money.

I put the wrong pin too many times and now it is blocked. Can you help me unblock it?

My phone was taken yesterday, is there something that I need to do?

Why am i being charged for withdrawing cash funds?

My wallet isn't showing my top-up, did I do something wrong?

A payment shows up on the app that I never made.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: You shorted me money when I tried to make a withdrawal.

How long does it take for my payment to process?

why is a transfer to beneficiary not possible?

A fee that shouldn't be there is there after using my card!

I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?

If I am in China, can I still order a new card and if so, how?

I am wanting to refill my card, is there a charge?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I received less cash than the amount I specified in the ATM.

I received the wrong amount of cash back

May I get my salary paid out in a different currency?

What kind of costs are involved for exchanging currency?

I can't make purchases with my virtual card.

I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?

What is the maximum transactions for one disposable card?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.

How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...

How can I get funds into my account from my American Express?

I  see an extra 1£ charge on my app. Why did It charge me extra?

Are there a certain amount of transactions i can do with one disposable card?

I bought a product a week ago, but may need to return it.

I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?

I don't recognize some transactions.  Is someone else using it?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I only got some of the cash I requested from the ATM

The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.

Has there been any activity on my card today?

I think someone is using my card without my permission!

What can I do if my passcode won't work?

I need to hold money, what currencies can I use?

Why am I getting declines when trying to make a purchase online?

I have one other credit card from the US. Do you take it?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The ATM is messed up. It gave me less than I wanted.

I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?

I was blocked by using the wrong pin too many times, can you help me?

tell me how to get a refund for something I bought.

How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.

My bank app said that I got cash from an ATM, but that's a mistake.

Can you explain your exchange rates basis?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: why did i only get 20.00

The amount of cash I received was not the full amount

Can I link my card I previously received?

I just looked at my app and it seems I was charged extra, why is that?

I am not happy with your service and request that my account be terminated!

There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.

I tried to buy something online but my funds were transferred back to my account. What is happening?

Can you tell me what this fee is on my statement?

I found a charge on my debit that I did not make.

How much will I be charged for a cross-currency exchange?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I requested money from the ATM and it didn't give me as much as I requested.

I thought transfers were free. Why was I charged to transfer?

The disposable cards, what are they for?

What kind of security protects my money?

I'm looking at my statement, and my refund is not on there.

Please explain the charge of 1L in error.  I have purchased nothing in this amount.

How was I charged extra when I used my card to pay?

Why isn't my balance updating after depositing cheques and cash.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I visited the ATM but got less money than what I requested. Why?

I didn't receive the correct amount of cash

I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?

How do I protect my phone from someone using it after I lost it.

I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.

Is there a limit on making disposable cards?

I thought transfers were free. Why was I charged to transfer?

I did a payment but the app cancelled it.

I entered a typo when I was transferring money and now I've sent it to an incorrect account.  This is so bad!  I need it cancelled now.

Why can't I get my top up to work in Apple Pay?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I got the incorrect amount of money given to me from my account

I received a different amount of cash than what I entered.

What steps do I have to go through in order to activate my new card?

How can I receive my salary with a different currency?

Why would a transfer to an account not be allowed?

Can I add a card that I just found (again) to the app?

I transferred some cash and it has not arrived yet.

How do I go forth on holding money in multiple currencies?

Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's "pending."

I found my card again. Can I put it back into the app?

I would like to get a physical card, but I don't know how. Can you help me?

Can you tell me if there are limits to disposable virtual cards?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: My cash withdrawal was short.

I requested a higher amount for my cash withdrawal

Where are the ATMs that accept this card?

I returned an item but don't see it on my account?

Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?

Why would my payment for my card show as pending?

Where is my new card if I haven't received it yet?

There seems to be an additional charge of £1 on my statement, what is the reason for this?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.

The ATM only gave me 10 pounds when I withdrew 30. What do I do?

When will I get a new card when I order it, and how much will it cost.

I tried to make a payment with my card and it was declined. Why is it pending?

Can you tell me why a cheque deposit isn't showing in my balance?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?

The cash I asked for still hasn't been received

How much does it cost to make transfers?

Do you charge a fee on currency exchange?

when does my balance update for a transfer

I checked on google and the exchange rate you are using is really bad. Can you update it?

How long does it take for a new card to ship?

I haven't received money from a transfer?

I had trouble with an incorrect rate being applied when using the ATM with foreign currency.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I only received $20, but I requested $100.

I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?

I did not receive my purchase, how do I cancel it?

Can you help me with my card, I think it's broke.

i needed money for a night out with the girls but i was declined, why?

What's the limit for disposable virtual cards?

When I withdrew money from my account the other day, I noticed that there was a fee.  I didn't think that there were any fees for withdrawals...?  How much will I be charged?

I was unable to transfer to another account.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The ATM only gave me 10 pounds when I withdrew 30. What do I do?

If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?

Is there a limit to how much I can top-up?

My account shows a direct debit charge that I have never seen before

My credit card transaction was declined for a loan payment.  Can you tell me why?

Why was my withdrawal requested cancelled by the ATM?

I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.

What flat currencies do you support for holding and exchange?

I wanted to know why there is a transfer of mine pending.

Can I get some help activating my new card?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The amount of cash I selected to withdraw is different than what I received.

I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?

What are these disposable cards meant for?

I had everything lined up to make a transfer, and then it rejected it.

why has a transaction to a friend been delayed?

I received my card. How do I link it to the app?

I must quickly transfer something from China, and I need to know how long it will take.

What is the identity verification process?

why wont my american express work to add money

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I was given less cash then I wanted.

I was unable to transfer money to a beneficiary.

What am I supposed to do if the funds haven't show up from a transfer completed this morning?

I need to move money to another beneficiary. Why is it not working?

My payment did not go through because the app reverted it

What are the disposable cards restrictions?

Can the exchange rate change while I am in the process of making a withdrawal?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I got less than what i asked for in the ATM, why?

There is a cash withdrawal in my account that isn't mine.

I purchased something abroad but the exchange rate is incorrect.

Some cash withdrawal that I didn't make showed up in the app.

My payment is in the app but hasn't gone through yet

Will there be a fee if I receive a SEPA transfer

My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I did not receive the correct amount of cash.

How can I get my money that I didn't get from the ATM?

Would you please unblock my pin? I don't know why, but it's blocked.

What do I do if I think someone has used my card?

Your machine took my card. How do I get it back?

To many charges on my card how do I go about fixing that?

How long does it typically take a transfer to go through?  I sent some money to a friend earlier today, and she really needs it.  It still is a pending transfer, even though I sent it a few hours ago.

I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.

I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it.  Can you check where the money is?

What should I do if I think my card was stolen?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I could only take the amount of money that was available to me which was less then I expected.

I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested.  I believe my account was charged for 100 but I only got 80.  Is there any way we can solve this problem?

In a recent withdrawal I received less cash than I expected to receive.  Did someone make an error with the exchange rate?

How do you figure out the exchange rate? Can you explain why I got less money than expected?

Where can I find the verification code for the card top-up?

Does my top up and apple pay work together?

I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?

What do I do if I see a cash withdrawal on my account that I don't remember making?

The app is showing mt withdrawals that aren't  mine.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.

Why are all my card payments being declined?

Can you help me to quickly cancel a transaction I accidentally did to the wrong account?

There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?

There was an extra fee when I paid with my card, why was i charged this extra fee?

what is the exchange rate when i get cash

Can you tell me exactly what fees I will expect to see in regards to your cards?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Cash withdrawal was incorrect at ATM.

I tried to withdraw $100, all it gave me was $20.

Why am I being a charged for using my card?

Is there a way you can have money from a purchase I made refunded to my account.

I need my card delivered as soon as possible.

My statement has a payment that I do not recall making

I attempted to get cash in the ATM but I was denied

Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.

Can I add money automatically to my account while traveling?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Why can't I take $100 out

One of my transactions needs to be canceled.

Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?

I can't find my phone and I'm worried someone is going to use it

I couldn't transfer money to my bank, why not?

Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.

I returned something to a  store but can't see my refund.

Why is the exchange rate on my card wrong?

I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?

I found my card that I thought I had lost, I need to reactive it, please help.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I did not receive the right amount of cash I requested

The ATM did not give me as much cash as I requested.

The store card reader would not accept my card.

From which age can my kids use your service?

Help me please, My Apple Pay American Express top up does not work.

How come there is a duplicate charge on my card?

I made a cash withdraw and it shows up as pending why is that?

Is it possible to top up using a cheque?

Why hasn't the money I transferred into my account shown up yet?

Can you send me a Mastercard, instead of a Visa?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I got less cash at the ATM than I asked for. Why?

Why didn't I receive the right amount of cash at the ATM?

I have been charged for one thing two times.

Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.

My transfer didn't arrive to the recipient

Do you have a children account available?

I payed with the card and there was an extra fee?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How can I get my money that I didn't get from the ATM?

HELP! I tried to get cash and it gave me some, but not the right amount!

What am I going to need in order to activate my card?

What does pending mean on a cash withdrawal?

What are my bank details so I can do a transfer?

I an not sure but it looks as if a card payment I made was cancelled.

Are there any discounts for frequent currency exchanges?

For the identity verification, what do you need?

I want to hold and exchange fiat currencies, what can I use to do so?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The ATM did not give me as much cash as I requested.

The machine only paid me a hundred when I wanted 20

How long is the wait for a money transfer to post?

Help! I think someone has made a cash withdrawal with my card!

How long until transfers from Europe go through?

Can Google Pay be used for top up, please help?

Yesterday I topped up my card. Why didn't it complete as it still pending?

Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I didn't receive the amount of cash I requested for the ATM.

Transfer unable to be completed, states 'declined'

Can you please tell me why my transfer failed?

I want to transfer money. How do I do that for my account?

Why haven't I been given a virtual card yet?

The service here is horrible, I want to delete my account.

I bought an item that I was charged a different exchange rate for.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?

Would you be so kind as to activate my card? Thanks

Why can't I add any beneficiary I choose?

How long does a transfer from the US take?

I did a payment but the app cancelled it.

The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I received the wrong amount of cash from the ATM. Can you help?

Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?

I was charged extra. Was the exchange rate for my payment last Saturday wrong?

What should I do since my card is trapped in the ATM?

How long do you have to wait to see your virtual card your ordered?

What are the guidelines for the disposable cards?

What am I being charged an extra pound when I haven't bought something worth that much?

If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it.  Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.

Transferred to account is not successful, help please?

Are there any charges for European bank card for top up?

I didn't initiate a direct debit that I see on my account

Instruction: Given an online banking query, retrieve another query with the same intent


Question: When I went to $100, all the machine would give me was $20.

The ATM didn't give me the full requested amount

I still haven't gotten my new card.  When will it get here?

I didn't receive the correct exchange rate for an item that I bought.

What type of fiat currencies do you support?

What's wrong with my ID? I can't verify it.

My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.

Why hasn't my top-up finished pending yet?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The ATM didn't give me enough money.

I want to transfer money into my account, what do I do?

What is the process for unlocking the pin?

Is there any reason why my card didn't work when I tried to top up?

I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?

I've been trying to do a transfer multiple times and have failed? Is the system down?

I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Why didn't the ATM give me all my money

I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?

What steps do I need to take for the identity checking process?

Can I have money of different country of origin.

Can I track when my card will be delivered?

When I tried to access my cash, I wasn't allowed!

What documents do you need to verify my identity?

I want to use my card, how would I activate it?

Please check and let me know why my transfers are getting declined.

I've just been married and need to update my name

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this

Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?

I know there's an auto-top option but I can not locate it when I look?

There is an urgent thing that I need to transfer from China. Approximately how long will it take?

What are the steps I need to do if I have a stolen card?

I need help reapplying my top-up. It seems it isn't working.

Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.

Please explain to me the process of getting a virtual card.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Why did I only get $20 when I asked for $100?

I have made a recent check and cash deposit that isn't reflected in my balance.

How long does it take to activate the card, as it does not look like its working?

Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?

How long does it take for transfers to be approved?  I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.

I would like to get your card in EU. Is that possible?

I've been waiting for a refund to show up and I don't see it on my statement yet.

I have a pending payment on my card.  Why?

Can top ups be done from an apple watch.

I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I think something went wrong, I didn't get the right amount.

Why did I only receive a partial amount of what I tried to withdraw?

How can I look at where my available cash is coming from?

Can I use a credit card from the US to top up?

When will the money be made available in my account?

Given a choice, I'd rather have Mastercard.

What is the fee for accepting money from a foreign country?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Where'd the rest of my cash go from the ATM

The amount of cash I received did not match the amount I requested

For the identity verification, what do you need?

cash and check deposit has not gone thru

Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app

Can I have it delivered on a specific date?

I don't know what this Direct Debit payment is.

What do I do if my top-up has not gone through?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: my cash balance less than what I thought

I thought I knew my password but I guess I was wrong, what can I do now?

I topped up but my money is not showing. Why is that?

How do I close my account, since I'm dissatisfied?

There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?

It has been a couple of hours but I do not see my balance updated, can you help?

Is there a limit to a disposable virtual card?

Are there any restrictions on where I use this card?

What does my daughter need to open an account?

Is it simple to transfer money using my credit card?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I tried withdrawing but my cash is not showing up?

I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did.  Help!

Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.

What do I have to do to get the contactless to work?

Why hasn't my transaction been completed?

Why is it taking so long for a transfer to complete!

What will I need to configure if my salary is in GBP?

Am I allowed to hold money in multiple currencies?

I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?

Why aren't my payment funds available to me?

My credit card payment has been in pending status for a super long time.  I don't get it.  Why is it like this?  When will it go through?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I tried to withdraw $100, all it gave me was $20.

Why is my 'top up' not showing up in my wallet?

Where do I access the auto top-up function?

Why do you need so much id info from me?

My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.

I have one other credit card from the US. Do you take that?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?

I got less cash than what I specified at the ATM.

There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.

I received a fee for obtaining cash, is this correct?

Where do I find the verification code for the card I'm topping up?

I made a transfer and was charged an extra fee!

What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.

What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?

How can I top up my account with a cheque?

I have used all of my PIN tries. What should I do now?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I requested a higher amount for my cash withdrawal

I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!

Is there a disposable virtual card option?

How do I get my card back quickly from a bank machine that it?

I deposited a cheque, but the balance hasn't changed yet.

What is the reason that my top-up is still pending?

I received my salary in the wrong currency. How do I change this?

My refund is not showing up in my account. Where is it?

I made a transfer and was charged extra. Why?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.

I received the wrong amount of cash back

I forgot my phone at the hotel, so I can't access the app.

Is it possible to transfer money to my credit card?

I think my card payment has been reverted

What ATMs will allow me to change my PIN?

Can you issue both a Visa and a Mastercard to me?

It seems I need to get information on limits for top-ups.

I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?

What documents do I need to validate my identity?

My balance was not updated after transferring money.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: ATM only gave me $20 instead of $100

The correct amount of cash was not received.

Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?

I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?

Can you tell me why I wasn't able to complete my transfer?

My card is stuck in an ATM machine, how do I get it back quickly?

I would like to know which fiat currencies are recognized by your organization.

I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?

Where can I check out the source of available funds in my account?

I checked my account today and saw that I was charged an extra pound that I did not spend.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The ATM is showing it gave me the money I requested but I didn't get that amount.

The correct amount of cash was not received.

My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?

How long will it take to deliver to the US?

On my last trip, I received the incorrect exchange rate.

How much do I have to pay if I want to transfer money?

Will there be extra charges regarding to adding money into my international card?

I recently made a transfer but I need to cancel it as soon as possible.  Please let me know when this happens.

I tired to get cash in the ATM but it was cancelled

Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: Why didn't I get the amount I requested at the ATM?

I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?

Do you issue cards for someone living in the US?

My exchange rate is wrong when I get cash.

I've deposited a check but the cash isn't showing that it's there yet.

Is there a reason my new card hasn't arrived yet?

My purchase used the wrong exchange rate

How many days does it take for a transfer to go through?

Waiting for the cash I deposited this morning still

Why have I not received a virtual card yet?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I was not given the amount of cash I withdrew

How come when I tried to pay contactless at the bus it didnt work?

Can you tell my why my funds transfer did not work properly?

What's the process for topping up my card?

I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?

I have a duplicate payment on my account

I paid with card and I was charged a fee

Can I change my name?  I am not married.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?

Is there a transaction limit for a disposable card?

Are there any fees if I want to add money using an international card?

Someone else made a Direct Debit transaction on my account

Why does my statement show various transaction times?

I put the wrong pin too many times and now it is blocked. Can you help me unblock it?

Tell me why there is an extra charge when I used an ATM?

Can I get a Visa or does it have to be something else.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: i asked for 100 only got 80

Why did I not get the amount of money I requested?

Some cash has been withdrawn but I didn't do it.

This company is bad, delete my account now.

Can I add funds directly from my Apple Watch?

I'm not sure how to complete the identity checks process.

I made a mistake and performed a transaction on the wrong account!

Can I have multiple currencies in my account?

I purchased this item and would like a refund

Instruction: Given an online banking query, retrieve another query with the same intent


Question: The ATM didn't give me the amount I asked for

What do I do if I got the wrong amount at the ATM?

My card will expire next month, will I need to order a new one?

Can it add money automatically while travelling

If I want to get an account for my daughter, can I do that?

Hi, I'm in progress of purchasing a flat and am trying to make to make a payment.  An error is appearing, and I need assistance.

The rate of exchange for my cash withdrawal is wrong.

Could you assist me in finding my lost card?

I seem to be having trouble with my Google Pay Top. Can you please help?

Can someone please explain to me where my source of funds came from?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!

The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.

Why are you asking so many questions about me?

I put some money in my account the other day and it's not gone in yet, can you help with this?

I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?

Can you please inform me of the restrictions for the disposable cards.

I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.

The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?

My money didnt go through after I transferred.

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!

When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.

I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it

after i got married i need to change my name

What is the virtual card and how can i get one?

What was the extra charge for withdrawing money?

There is payment showing that I didn't do.

When my card expires soon, how fast is the replacement card sent and what are the costs?

Can you tell me when my card will arrive?

How do I return something for a full refund?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: I took out money, and didn't get all of it.

why hasn't a transaction to a friend cleared yet?

What is the length of time for money to reach the account?

I want to top up by transfering accounts, What do I do?

I did a transfer.  What is the extra fee?

I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?

I put cash in my account, but I don't see it.

Is there a limit for the amount I can top up?

Instruction: Given an online banking query, retrieve another query with the same intent


Question: How can I fix this? The ATM gave me more cash than I'd asked for.

Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??

Why is the transfer still pending?  Can I do something?

How do I link a new card to an existing one?

My purchases from this morning are showing up as payment pending. Can you tell me why?

Help!  What should I do?  My phone was stolen yesterday.

What kind of ATMs would this card be accepted at?

What are the disposable cards restrictions?

Instruction: Given an online banking query, retrieve another query with the same intent