Support Center
Online help and PDF manuals
Every Sonivex plug-in ships with a thorough help file that you can open online or right inside the plug-in window. Each help file is also provided as a PDF manual, ready to print whenever you need it.
Frequently asked questions
When the plug-in manuals don't cover what you're looking for, browse the topics our users ask about most often — including the license key system, license transfers, educational discounts and licenses, installation issues and a good deal more.
Sonivex user forum
The Sonivex user forum is the ideal spot to raise questions or report bugs, swap tips and experiences, and join lively discussions with other producers about Sonivex plug-ins.
Questions and technical assistance
For sales inquiries and technical support, you are always welcome to reach the Sonivex team directly at info@sonivex.com.
Before you report a bug, please confirm first that you have installed the latest plug-in versions, which you can always find on the Downloads page. You can quickly verify the version of the Sonivex plug-in that you are running by clicking Help > About within the plug-in interface. If the issue is still present in the newest version, please write to us by e-mail at info@sonivex.com and provide as much technical detail as possible: operating system and version, host software and version, steps to reproduce the issue, etc. Thanks in advance!
Video tutorials
To help you get up to speed with our plug-ins, we provide a rich collection of video tutorials. These not only demonstrate how to use Sonivex plug-ins, but also share valuable recording, mixing and mastering tips!
Newsletter
To keep up with the latest updates, the arrival of new plug-ins and the occasional sale, please sign up for our newsletter. We usually send an email roughly once a month.
You may unsubscribe at any moment using the direct link at the foot of a newsletter email, or through your Sonivex account.
Additional downloads
On the Additional downloads page, you will find links to earlier versions of plug-ins such as Sonivex Contour and Grip, a full library of factory presets, plus extra presets and controller templates.