Streamora Terms of Use

Revised: Jan 15, 2025

Beyond the Terms of Service and Privacy Policy posted on the Website, every Streamora Plus Subscription is also governed by the additional terms below:

Subscriptions: Streamora makes available a subscription that unlocks access to specific features and services for the length of that subscription ("Subscription").

Term: Each Subscription is offered on a monthly, annual, or lifetime basis, whichever You choose (the "Term"). If you opt into automatic renewal when you subscribe, then your subscription will renew on its own, and the Term will likewise renew automatically once the then current Term comes to an end.

Lifetime Term: Lifetime refers to the complete span during which the applicable product, services, and/or features, as listed below and revised from time to time, remain available for license.

Annual Term: Annual refers to a recurring period of twelve consecutive calendar months, ending on the day immediately before the same date in the thirteenth calendar month following enrollment. If selected, the term renews automatically on the same calendar day and month in the following calendar year (for illustration only, if you enroll on April 1 of a given year, the term expires on March 31 of the next year and renews automatically on April 1 of the next given year).

Monthly Term: Monthly refers to a recurring one-month period, ending on the day immediately before the same date in the next calendar month following enrollment. If selected, the term renews automatically on the same calendar day of the following calendar month (for illustration only, if you enroll on April 1 of a given year, the term expires on April 30 of that month and renews automatically on May 1 of the given year).

Plus Devices: Streamora Plus permits a set number of total devices per subscription for access to Plus-only features and apps. Unless stated otherwise on the website, Streamora Plus is limited to 30 Devices per Plus key. Extended device plans may be offered. Please check the website.

A "Plus Device" is any mobile, computer, or other electronic device that registers with the Streamora server using a unique "device id". The device id is a uniquely generated identifier that depends on the device model, OS version, and application together. Every unique device id is treated as a separate Device. It is possible for a single machine (whether mobile, desktop computer, or otherwise) running several installed applications to register a new device id for each application. When this happens, each unique device id will be counted as a separate device.

The Plus Device is granted access to Plus applications and services for the Subscription Term. The system automatically manages which devices receive Plus Device access across the Subscription term on a rolling date-of-access basis. The length of this rolling window is set by the system and may change from time to time without notice. Any devices beyond the permitted number, or once the given Subscription Term expires, may lose access to any Plus functionality, apps, or services.

Refunds: Each and every fee tied to Streamora Subscriptions is non-refundable. That said, Streamora may, in its sole discretion, grant refunds on a case by case basis.

Termination. If you cancel your Subscription, you will not be billed again, and your Subscription will continue until the end of the then current term. Once terminated, your access to the apps and services that require the Subscription may be shut off and/or removed.

Please be aware that some portions of the product, services, and/or features may need internet connections and/or additional services from Streamora, which may be offered on a separate basis.

Subscriptions grant access to the software and features listed below (each of which may be changed, updated, or removed from time to time at Streamora's sole discretion).

For the Term of your Subscription, access is granted to the applications, server features, and plugins* listed here (certain applications, server features, and plugins may require accounts and/or services from or with third parties):

Apps - The following mobile, TV, and desktop applications are included with a Plus Subscription:

• Streamora mobile app (current release for phones and tablets via the mobile app store)**
• Streamora companion app (current release for a broad range of phones and tablets, available through the mobile app store)**
• Streamora smart-TV app (current release for streaming media players, set-top boxes, and newer television sets with a smart-TV platform built in - available in the connected-TV app store)
• Streamora streaming-stick app (current release for popular streaming boxes and first- and second-generation sticks - via the device app store)
• Streamora for consoles and desktops (current release for desktop computers and popular game consoles - via the platform's store)

Server Plugins – The following server plugins come with a Plus Subscription (server plugins can be downloaded directly through the server's web interface).***

• CoverArt - Delivers richer image styling for your media posters, letting you tailor their appearance and layer extra media details right onto the artwork itself.
• Trailers - Pulls in current streaming trailers drawn from a variety of public sources.
• Server Configuration Backup - Handles backup and restore for the majority of your server configuration settings.
• Genre Cleaner - Lets you tidy the genres on your media items by setting up automatic mappings. e.g. every "Sci-Fi" and "Science Fiction" entry can be automatically merged into a single "Science Fiction" genre.
• Podcasts - Delivers a curated selection of public podcast feeds you can browse and play right inside Streamora apps.

Server Features – The features listed below are unlocked for you with a Streamora Plus Subscription (right from the server web interface).***

• Mobile offline - Save your media to a supported Streamora mobile app so you can watch it anywhere, even without a connection. (Currently supports the Windows 8.1 app)
• Live TV Guide Data - available for US, Canada and UK
• Folder Sync - Copy your media into any file-system folder, complete with alternate versions converted for smoother playback on certain mobile devices.
• Live TV Series Recordings - Schedule recordings to capture every episode of your favorite shows through the server's built-in Live TV feature. (Repeat series recordings are only available with Streamora Plus.)****
• Cinema Mode - Roll the latest trailers and your own custom intros ahead of each video for a genuine "Cinema" feel at home. Works hand in hand with the Trailers plug-in.
• Other Features - Additional features that we may roll out and make available from time

Applications, plugins and services may also come from 3rd parties. Streamora has no control over the features, costs, services or any restrictions tied to these apps.