{"tool_name": "update_ap_vendor_invoice", "parameters": "{\"table_name\": \"u_ap_vendor_invoice\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_notes\": \"Seed invoice awaiting approval\", \"u_invoice_date\": \"2024-07-01\", \"u_number\": \"VINV-CASCADE-7001\", \"u_hold_reason\": \"\", \"u_due_date\": \"2024-08-01\", \"u_purchase_order_ref\": \"aacc01e501fd03103e48918ce4a0a654\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:28:54\", \"u_match_status\": \"3\", \"sys_tags\": \"\", \"u_received_date\": \"2024-07-02\", \"u_vendor_ref\": \"66cc01e501fd03103e48918ce4a0a641\", \"sys_id\": \"eacc01e501fd03103e48918ce4a0a65d\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:28:34\", \"u_currency_code\": \"USD\", \"u_requires_two_level_approval\": \"false\", \"u_dispute_reason\": \"\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"12500\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor\", \"u_notes\": \"Invoice VINV-CASCADE-7001 approved on 2026-06-30 03:28:55\", \"u_tax_id\": \"99-1234567\", \"u_contact_phone\": \"555-0199\", \"u_address\": \"100 Finance Blvd, Suite 400\", \"u_onboarding_date\": \"2024-01-15\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:28:55\", \"sys_tags\": \"\", \"u_vendor_code\": \"VEND-8001\", \"u_default_currency\": \"USD\", \"sys_id\": \"66cc01e501fd03103e48918ce4a0a641\", \"u_contact_name\": \"Jane Doe\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@cascadevendor.com\", \"u_credit_limit\": \"500000\", \"sys_created_on\": \"2026-06-30 10:28:34\", \"u_bank_account_ref\": \"\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_payment_method\": \"1\"}, \"po_main\": {\"u_notes\": \"PO flagged for Level 2 invoice approval review\", \"u_department\": \"Accounts Payable\", \"sys_mod_count\": \"2\", \"u_total_value\": \"25000\", \"sys_updated_on\": \"2026-06-30 10:28:55\", \"sys_tags\": \"\", \"u_vendor_ref\": \"66cc01e501fd03103e48918ce4a0a641\", \"sys_id\": \"aacc01e501fd03103e48918ce4a0a654\", \"u_issue_date\": \"2024-06-01\", \"u_remaining_balance\": \"12500\", \"sys_updated_by\": \"admin\", \"u_delivery_address\": \"200 Warehouse Rd, Dock 3\", \"sys_created_on\": \"2026-06-30 10:28:34\", \"u_currency_code\": \"USD\", \"u_status\": \"2\", \"u_expiry_date\": \"2025-06-01\", \"u_cost_center\": \"CC-AP-200\", \"u_po_number\": \"PO-CASCADE-5001\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_ap_vendor_invoice\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor_ref\": {\"FK\": \"u_ap_vendor\"}, \"u_purchase_order_ref\": {\"FK\": \"u_ap_purchase_order\"}, \"u_invoice_date\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_dispute_reason\": {\"type\": \"str\"}, \"u_hold_reason\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_requires_two_level_approval\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_bank_account_ref\": {\"FK\": \"u_ap_bank_account\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_default_currency\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_credit_limit\": {\"type\": \"decimal\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_vendor_ref\": {\"FK\": \"u_ap_vendor\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_remaining_balance\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_delivery_address\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_po_line_item\": {\"u_purchase_order_ref\": {\"FK\": \"u_ap_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}}, \"u_ap_invoice_line_item\": {\"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_po_line_item_ref\": {\"FK\": \"u_ap_po_line_item\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity_billed\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_tax_amount\": {\"type\": \"decimal\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_match_variance\": {\"type\": \"decimal\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_dispute_flag\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}}, \"u_ap_approval_request\": {\"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_approval_policy_ref\": {\"FK\": \"u_ap_approval_policy\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_amount_at_approval\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_ap_payment_disbursement\": {\"u_disbursement_number\": {\"type\": \"str\"}, \"u_bank_account_ref\": {\"FK\": \"u_ap_bank_account\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_released_by\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_batch_id\": {\"type\": \"str\"}}, \"u_ap_disbursement_invoice_map\": {\"u_disbursement_ref\": {\"FK\": \"u_ap_payment_disbursement\"}, \"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_amount_applied\": {\"type\": \"decimal\"}, \"u_applied_date\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_exchange_rate\": {\"type\": \"decimal\"}, \"u_settlement_status\": {\"type\": \"str\"}, \"u_partial_payment\": {\"type\": \"bool\"}, \"u_discount_taken\": {\"type\": \"decimal\"}, \"u_withholding_tax\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_bank_account\": {\"u_account_name\": {\"type\": \"str\"}, \"u_account_number_masked\": {\"type\": \"str\"}, \"u_routing_number\": {\"type\": \"str\"}, \"u_bank_name\": {\"type\": \"str\"}, \"u_account_type\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_swift_code\": {\"type\": \"str\"}, \"u_iban\": {\"type\": \"str\"}, \"u_daily_limit\": {\"type\": \"decimal\"}, \"u_last_reconciled_date\": {\"type\": \"str\"}}, \"u_ap_approval_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_min_amount_threshold\": {\"type\": \"decimal\"}, \"u_max_amount_threshold\": {\"type\": \"decimal\"}, \"u_required_approval_levels\": {\"type\": \"int\"}, \"u_applies_to_vendor_status\": {\"type\": \"str\"}, \"u_escalation_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_department_scope\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}}", "business_rules": [{"name": "ap_invoice_approved_cascade_actions", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked purchase order to Partially Received and add notes\n var poRef = current.getValue('u_purchase_order_ref');\n if (poRef) {\n var grPO = new GlideRecord('u_ap_purchase_order');\n grPO.addQuery('sys_id', poRef);\n grPO.query();\n if (grPO.next()) {\n var oldStatus = grPO.getValue('u_status');\n grPO.setValue('u_status', '2');\n _ewmLog('u_ap_purchase_order', 'u_status', oldStatus, grPO.getValue('u_status'), '');\n\n var oldNotes = grPO.getValue('u_notes');\n grPO.setValue('u_notes', 'Invoice ' + current.getValue('u_number') + ' approved; PO partially received');\n _ewmLog('u_ap_purchase_order', 'u_notes', oldNotes, grPO.getValue('u_notes'), '');\n\n try {\n var r1 = grPO.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_ap_purchase_order: ' + grPO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a new approval request record for the approved invoice\n var grAR = new GlideRecord('u_ap_approval_request');\n grAR.initialize();\n grAR.setValue('u_vendor_invoice_ref', current.getUniqueValue());\n _ewmLog('u_ap_approval_request', 'u_vendor_invoice_ref', '', current.getUniqueValue(), '');\n\n grAR.setValue('u_state', '2');\n _ewmLog('u_ap_approval_request', 'u_state', '', '2', '');\n\n grAR.setValue('u_approval_level', '1');\n _ewmLog('u_ap_approval_request', 'u_approval_level', '', '1', '');\n\n grAR.setValue('u_amount_at_approval', current.getValue('u_total_amount'));\n _ewmLog('u_ap_approval_request', 'u_amount_at_approval', '', current.getValue('u_total_amount'), '');\n\n grAR.setValue('u_approver_name', 'Finance Manager');\n _ewmLog('u_ap_approval_request', 'u_approver_name', '', 'Finance Manager', '');\n\n grAR.setValue('u_decision_notes', 'Auto-recorded upon invoice approval for ' + current.getValue('u_number'));\n _ewmLog('u_ap_approval_request', 'u_decision_notes', '', grAR.getValue('u_decision_notes'), '');\n\n try {\n var r2 = grAR.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed on u_ap_approval_request: ' + grAR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the vendor record notes\n var vendorRef = current.getValue('u_vendor_ref');\n if (vendorRef) {\n var grV = new GlideRecord('u_ap_vendor');\n grV.addQuery('sys_id', vendorRef);\n grV.query();\n if (grV.next()) {\n var oldVNotes = grV.getValue('u_notes');\n grV.setValue('u_notes', 'Invoice ' + current.getValue('u_number') + ' approved on ' + new GlideDateTime().getDisplayValue());\n _ewmLog('u_ap_vendor', 'u_notes', oldVNotes, grV.getValue('u_notes'), '');\n\n try {\n var r3 = grV.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed on u_ap_vendor: ' + grV.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "set_l2_approval_defaults_on_insert", "fires_on_table": "u_ap_approval_request", "filter_condition": "u_state=2^u_approval_level=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set defaults on the approval request being inserted (before-insert on current)\n var oldEscalated = current.getValue('u_escalated');\n current.setValue('u_escalated', 'false');\n _ewmLog('u_ap_approval_request', 'u_escalated', oldEscalated, current.getValue('u_escalated'), '');\n\n var oldApprover = current.getValue('u_approver_name');\n current.setValue('u_approver_name', 'Finance Director');\n _ewmLog('u_ap_approval_request', 'u_approver_name', oldApprover, current.getValue('u_approver_name'), '');\n\n var oldNotes = current.getValue('u_decision_notes');\n current.setValue('u_decision_notes', 'Level 2 approval required per policy');\n _ewmLog('u_ap_approval_request', 'u_decision_notes', oldNotes, current.getValue('u_decision_notes'), '');\n\n // 2. Update the linked purchase order via the invoice reference\n var invoiceSys = current.getValue('u_vendor_invoice_ref');\n if (invoiceSys) {\n var inv = new GlideRecord('u_ap_vendor_invoice');\n if (inv.get(invoiceSys)) {\n var poSys = inv.getValue('u_purchase_order_ref');\n if (poSys) {\n var po = new GlideRecord('u_ap_purchase_order');\n po.addQuery('sys_id', poSys);\n po.query();\n while (po.next()) {\n var oldDept = po.getValue('u_department');\n po.setValue('u_department', 'Accounts Payable');\n _ewmLog('u_ap_purchase_order', 'u_department', oldDept, po.getValue('u_department'), '');\n\n var oldCC = po.getValue('u_cost_center');\n po.setValue('u_cost_center', 'CC-AP-200');\n _ewmLog('u_ap_purchase_order', 'u_cost_center', oldCC, po.getValue('u_cost_center'), '');\n\n var oldPONotes = po.getValue('u_notes');\n po.setValue('u_notes', 'PO flagged for Level 2 invoice approval review');\n _ewmLog('u_ap_purchase_order', 'u_notes', oldPONotes, po.getValue('u_notes'), '');\n\n try {\n var r = po.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + po.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_partial_recv_create_invoice", "fires_on_table": "u_ap_purchase_order", "filter_condition": "u_departmentISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a PO is updated and has a department,\n // auto-create a follow-up vendor invoice for the remaining balance\n var gr = new GlideRecord('u_ap_vendor_invoice');\n gr.initialize();\n\n gr.setValue('u_state', '1');\n _ewmLog('u_ap_vendor_invoice', 'u_state', '', '1', '');\n\n gr.setValue('u_match_status', '2');\n _ewmLog('u_ap_vendor_invoice', 'u_match_status', '', '2', '');\n\n var amt = current.getValue('u_remaining_balance') || '0';\n gr.setValue('u_total_amount', amt);\n _ewmLog('u_ap_vendor_invoice', 'u_total_amount', '', amt, '');\n\n var currCode = current.getValue('u_currency_code') || 'USD';\n gr.setValue('u_currency_code', currCode);\n _ewmLog('u_ap_vendor_invoice', 'u_currency_code', '', currCode, '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "schedule_payment_on_approved_invoice", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_state=1^u_match_status=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new payment disbursement for this invoice\n var grDisb = new GlideRecord('u_ap_payment_disbursement');\n grDisb.initialize();\n grDisb.setValue('u_total_amount', current.getValue('u_total_amount'));\n _ewmLog('u_ap_payment_disbursement', 'u_total_amount', '', current.getValue('u_total_amount'), '');\n grDisb.setValue('u_currency_code', current.getValue('u_currency_code'));\n _ewmLog('u_ap_payment_disbursement', 'u_currency_code', '', current.getValue('u_currency_code'), '');\n grDisb.setValue('u_state', '1');\n _ewmLog('u_ap_payment_disbursement', 'u_state', '', '1', '');\n try {\n var disbId = grDisb.insert();\n if (!disbId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_ap_payment_disbursement: ' + grDisb.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Insert a disbursement-invoice map linking the disbursement to this invoice\n if (disbId) {\n var grMap = new GlideRecord('u_ap_disbursement_invoice_map');\n grMap.initialize();\n grMap.setValue('u_disbursement_ref', disbId);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_disbursement_ref', '', disbId, '');\n grMap.setValue('u_vendor_invoice_ref', current.getUniqueValue());\n _ewmLog('u_ap_disbursement_invoice_map', 'u_vendor_invoice_ref', '', current.getUniqueValue(), '');\n grMap.setValue('u_amount_applied', current.getValue('u_total_amount'));\n _ewmLog('u_ap_disbursement_invoice_map', 'u_amount_applied', '', current.getValue('u_total_amount'), '');\n try {\n var mapId = grMap.insert();\n if (!mapId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_ap_disbursement_invoice_map: ' + grMap.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n // 3. Update the vendor record with a note about the scheduled payment\n var vendorRef = current.getValue('u_vendor_ref');\n if (vendorRef) {\n var grVendor = new GlideRecord('u_ap_vendor');\n grVendor.addQuery('sys_id', vendorRef);\n grVendor.query();\n if (grVendor.next()) {\n var oldNotes = grVendor.getValue('u_notes');\n grVendor.setValue('u_notes', 'Payment scheduled for invoice ' + current.getValue('u_number'));\n _ewmLog('u_ap_vendor', 'u_notes', oldNotes, grVendor.getValue('u_notes'), '');\n try {\n var r = grVendor.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed on u_ap_vendor: ' + grVendor.getLastErrorMessage());\n }\n } catch (e3) {\n _ewmLog('', '', '', '', e3.message || String(e3));\n }\n }\n }\n\n})(current, previous);"}, {"name": "set_disb_batch_and_bank_on_insert", "fires_on_table": "u_ap_payment_disbursement", "filter_condition": "u_state=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Set batch_id on the current payment disbursement record\n var oldBatch = current.getValue('u_batch_id');\n current.setValue('u_batch_id', 'BATCH-AUTO-' + current.getValue('u_disbursement_number'));\n _ewmLog(current.getTableName(), 'u_batch_id', oldBatch, current.getValue('u_batch_id'), '');\n\n // 2. Update the vendor notes via the bank_account_ref -> vendor lookup\n // We look up disbursement_invoice_map records that reference invoices with vendors\n var mapGr = new GlideRecord('u_ap_disbursement_invoice_map');\n mapGr.addQuery('u_disbursement_ref', current.getUniqueValue());\n mapGr.query();\n if (mapGr.next()) {\n var invRef = mapGr.getValue('u_vendor_invoice_ref');\n if (invRef) {\n var invGr = new GlideRecord('u_ap_vendor_invoice');\n if (invGr.get(invRef)) {\n var vendorRef = invGr.getValue('u_vendor_ref');\n if (vendorRef) {\n var vendGr = new GlideRecord('u_ap_vendor');\n if (vendGr.get(vendorRef)) {\n var oldNotes = vendGr.getValue('u_notes');\n vendGr.setValue('u_notes', 'Disbursement scheduled on ' + current.getValue('u_scheduled_date'));\n _ewmLog('u_ap_vendor', 'u_notes', oldNotes, vendGr.getValue('u_notes'), '');\n try {\n var r1 = vendGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + vendGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n }\n\n // 3. Insert a new bank account record for audit/escrow tracking\n var baGr = new GlideRecord('u_ap_bank_account');\n baGr.initialize();\n baGr.setValue('u_bank_name', 'Escrow-' + current.getValue('u_disbursement_number'));\n _ewmLog('u_ap_bank_account', 'u_bank_name', '', baGr.getValue('u_bank_name'), '');\n baGr.setValue('u_status', '1');\n _ewmLog('u_ap_bank_account', 'u_status', '', '1', '');\n try {\n var r2 = baGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + baGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ap_vendor_invoice", "documentkey": "23dcc1e501fd03103e48918ce4a0a60d", "fieldname": "u_requires_two_level_approval", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_purchase_order", "documentkey": "aacc01e501fd03103e48918ce4a0a654", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "23dcc1e501fd03103e48918ce4a0a60d", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "23dcc1e501fd03103e48918ce4a0a60d", "fieldname": "u_total_amount", "oldvalue": "", "newvalue": "12500"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "23dcc1e501fd03103e48918ce4a0a60d", "fieldname": "u_match_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "eacc01e501fd03103e48918ce4a0a65d", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "23dcc1e501fd03103e48918ce4a0a60d", "fieldname": "u_currency_code", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_ap_purchase_order", "documentkey": "aacc01e501fd03103e48918ce4a0a654", "fieldname": "u_notes", "oldvalue": "PO for cascade test", "newvalue": "Invoice VINV-CASCADE-7001 approved; PO partially received"}, {"tablename": "u_ap_approval_request", "documentkey": "e3dccda501fd03103e48918ce4a0a66e", "fieldname": "u_amount_at_approval", "oldvalue": "", "newvalue": "12500"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_withholding_tax", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "e7dcc1e501fd03103e48918ce4a0a60f", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_currency_code", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_ap_vendor", "documentkey": "66cc01e501fd03103e48918ce4a0a641", "fieldname": "u_notes", "oldvalue": "Initial vendor record for cascade test", "newvalue": "Invoice VINV-CASCADE-7001 approved on 2026-06-30 03:28:55"}, {"tablename": "u_ap_bank_account", "documentkey": "e7dcc1e501fd03103e48918ce4a0a611", "fieldname": "u_bank_name", "oldvalue": "", "newvalue": "Escrow-null"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "e7dcc1e501fd03103e48918ce4a0a60f", "fieldname": "u_payment_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_approval_request", "documentkey": "e3dccda501fd03103e48918ce4a0a66e", "fieldname": "u_decision_notes", "oldvalue": "", "newvalue": "Level 2 approval required per policy"}, {"tablename": "u_ap_purchase_order", "documentkey": "aacc01e501fd03103e48918ce4a0a654", "fieldname": "u_notes", "oldvalue": "Invoice VINV-CASCADE-7001 approved; PO partially received", "newvalue": "PO flagged for Level 2 invoice approval review"}, {"tablename": "u_ap_approval_request", "documentkey": "e3dccda501fd03103e48918ce4a0a66e", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_amount_applied", "oldvalue": "", "newvalue": "12500"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "e7dcc1e501fd03103e48918ce4a0a60f", "fieldname": "u_batch_id", "oldvalue": "", "newvalue": "BATCH-AUTO-null"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_exchange_rate", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_bank_account", "documentkey": "e7dcc1e501fd03103e48918ce4a0a611", "fieldname": "u_currency_code", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_ap_approval_request", "documentkey": "e3dccda501fd03103e48918ce4a0a66e", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "Finance Director"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_discount_taken", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_purchase_order", "documentkey": "aacc01e501fd03103e48918ce4a0a654", "fieldname": "u_department", "oldvalue": "", "newvalue": "Accounts Payable"}, {"tablename": "u_ap_approval_request", "documentkey": "e3dccda501fd03103e48918ce4a0a66e", "fieldname": "u_vendor_invoice_ref", "oldvalue": "", "newvalue": "eacc01e501fd03103e48918ce4a0a65d"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_partial_payment", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "e7dcc1e501fd03103e48918ce4a0a60f", "fieldname": "u_currency_code", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_vendor_invoice_ref", "oldvalue": "", "newvalue": "23dcc1e501fd03103e48918ce4a0a60d"}, {"tablename": "u_ap_bank_account", "documentkey": "e7dcc1e501fd03103e48918ce4a0a611", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_approval_request", "documentkey": "e3dccda501fd03103e48918ce4a0a66e", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_disbursement_ref", "oldvalue": "", "newvalue": "e7dcc1e501fd03103e48918ce4a0a60f"}, {"tablename": "u_ap_purchase_order", "documentkey": "aacc01e501fd03103e48918ce4a0a654", "fieldname": "u_cost_center", "oldvalue": "CC-GENERAL-100", "newvalue": "CC-AP-200"}, {"tablename": "u_ap_disbursement_invoice_map", "documentkey": "afdcc1e501fd03103e48918ce4a0a614", "fieldname": "u_settlement_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_bank_account", "documentkey": "e7dcc1e501fd03103e48918ce4a0a611", "fieldname": "u_daily_limit", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "e7dcc1e501fd03103e48918ce4a0a60f", "fieldname": "u_total_amount", "oldvalue": "", "newvalue": "12500"}, {"tablename": "u_ap_bank_account", "documentkey": "e7dcc1e501fd03103e48918ce4a0a611", "fieldname": "u_account_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_approval_request", "documentkey": "e3dccda501fd03103e48918ce4a0a66e", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}], "ewm_logs": [{"sys_id": "23dcc1e501fd03103e48918ce4a0a60a", "u_br_name": "set_l2_approval_defaults_on_insert", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_notes", "u_old_value": "Invoice VINV-CASCADE-7001 approved; PO partially received", "u_new_value": "PO flagged for Level 2 invoice approval review", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "27dccda501fd03103e48918ce4a0a668", "u_br_name": "ap_invoice_approved_cascade_actions", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "2bdccda501fd03103e48918ce4a0a66c", "u_br_name": "ap_invoice_approved_cascade_actions", "u_table_name": "u_ap_approval_request", "u_field_name": "u_amount_at_approval", "u_old_value": "", "u_new_value": "12500", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "2fdcc1e501fd03103e48918ce4a0a60a", "u_br_name": "po_partial_recv_create_invoice", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "2fdcc1e501fd03103e48918ce4a0a60d", "u_br_name": "schedule_payment_on_approved_invoice", "u_table_name": "u_ap_payment_disbursement", "u_field_name": "u_total_amount", "u_old_value": "", "u_new_value": "12500", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "63dcc1e501fd03103e48918ce4a0a608", "u_br_name": "set_l2_approval_defaults_on_insert", "u_table_name": "u_ap_approval_request", "u_field_name": "u_decision_notes", "u_old_value": "Auto-recorded upon invoice approval for VINV-CASCADE-7001", "u_new_value": "Level 2 approval required per policy", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "63dccda501fd03103e48918ce4a0a66d", "u_br_name": "ap_invoice_approved_cascade_actions", "u_table_name": "u_ap_approval_request", "u_field_name": "u_approver_name", "u_old_value": "", "u_new_value": "Finance Manager", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "67dcc1e501fd03103e48918ce4a0a60b", "u_br_name": "po_partial_recv_create_invoice", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_match_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "67dcc1e501fd03103e48918ce4a0a60e", "u_br_name": "schedule_payment_on_approved_invoice", "u_table_name": "u_ap_payment_disbursement", "u_field_name": "u_currency_code", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "67dcc1e501fd03103e48918ce4a0a610", "u_br_name": "set_disb_batch_and_bank_on_insert", "u_table_name": "u_ap_bank_account", "u_field_name": "u_bank_name", "u_old_value": "", "u_new_value": "Escrow-null", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "6fdcc1e501fd03103e48918ce4a0a608", "u_br_name": "set_l2_approval_defaults_on_insert", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_department", "u_old_value": "", "u_new_value": "Accounts Payable", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "6fdccda501fd03103e48918ce4a0a66a", "u_br_name": "ap_invoice_approved_cascade_actions", "u_table_name": "u_ap_approval_request", "u_field_name": "u_vendor_invoice_ref", "u_old_value": "", "u_new_value": "eacc01e501fd03103e48918ce4a0a65d", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "a7dcc1e501fd03103e48918ce4a0a609", "u_br_name": "set_l2_approval_defaults_on_insert", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_cost_center", "u_old_value": "CC-GENERAL-100", "u_new_value": "CC-AP-200", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "a7dccda501fd03103e48918ce4a0a66b", "u_br_name": "ap_invoice_approved_cascade_actions", "u_table_name": "u_ap_approval_request", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "abdccda501fd03103e48918ce4a0a66d", "u_br_name": "ap_invoice_approved_cascade_actions", "u_table_name": "u_ap_approval_request", "u_field_name": "u_decision_notes", "u_old_value": "", "u_new_value": "Auto-recorded upon invoice approval for VINV-CASCADE-7001", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "afdcc1e501fd03103e48918ce4a0a60b", "u_br_name": "po_partial_recv_create_invoice", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_total_amount", "u_old_value": "", "u_new_value": "12500", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "afdcc1e501fd03103e48918ce4a0a60e", "u_br_name": "schedule_payment_on_approved_invoice", "u_table_name": "u_ap_payment_disbursement", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "e3dccda501fd03103e48918ce4a0a669", "u_br_name": "ap_invoice_approved_cascade_actions", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_notes", "u_old_value": "PO for cascade test", "u_new_value": "Invoice VINV-CASCADE-7001 approved; PO partially received", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "e7dcc1e501fd03103e48918ce4a0a607", "u_br_name": "set_l2_approval_defaults_on_insert", "u_table_name": "u_ap_approval_request", "u_field_name": "u_approver_name", "u_old_value": "Finance Manager", "u_new_value": "Finance Director", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "e7dcc1e501fd03103e48918ce4a0a60c", "u_br_name": "po_partial_recv_create_invoice", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_currency_code", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "e7dccda501fd03103e48918ce4a0a66e", "u_br_name": "set_l2_approval_defaults_on_insert", "u_table_name": "u_ap_approval_request", "u_field_name": "u_escalated", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "ebdcc1e501fd03103e48918ce4a0a60f", "u_br_name": "set_disb_batch_and_bank_on_insert", "u_table_name": "u_ap_payment_disbursement", "u_field_name": "u_batch_id", "u_old_value": "", "u_new_value": "BATCH-AUTO-null", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "efdccda501fd03103e48918ce4a0a66b", "u_br_name": "ap_invoice_approved_cascade_actions", "u_table_name": "u_ap_approval_request", "u_field_name": "u_approval_level", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:28:54"}, {"sys_id": "2fdcc1e501fd03103e48918ce4a0a613", "u_br_name": "set_disb_batch_and_bank_on_insert", "u_table_name": "u_ap_disbursement_invoice_map", "u_field_name": "u_vendor_invoice_ref", "u_old_value": "", "u_new_value": "23dcc1e501fd03103e48918ce4a0a60d", "u_error": "", "sys_created_on": "2026-06-30 10:28:55"}, {"sys_id": "67dcc1e501fd03103e48918ce4a0a614", "u_br_name": "set_disb_batch_and_bank_on_insert", "u_table_name": "u_ap_disbursement_invoice_map", "u_field_name": "u_amount_applied", "u_old_value": "", "u_new_value": "12500", "u_error": "", "sys_created_on": "2026-06-30 10:28:55"}, {"sys_id": "abdcc1e501fd03103e48918ce4a0a617", "u_br_name": "set_disb_batch_and_bank_on_insert", "u_table_name": "u_ap_vendor", "u_field_name": "u_notes", "u_old_value": "Initial vendor record for cascade test", "u_new_value": "Invoice VINV-CASCADE-7001 approved on 2026-06-30 03:28:55", "u_error": "", "sys_created_on": "2026-06-30 10:28:55"}, {"sys_id": "afdcc1e501fd03103e48918ce4a0a610", "u_br_name": "set_disb_batch_and_bank_on_insert", "u_table_name": "u_ap_bank_account", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:28:55"}, {"sys_id": "e3dcc1e501fd03103e48918ce4a0a613", "u_br_name": "set_disb_batch_and_bank_on_insert", "u_table_name": "u_ap_disbursement_invoice_map", "u_field_name": "u_disbursement_ref", "u_old_value": "", "u_new_value": "e7dcc1e501fd03103e48918ce4a0a60f", "u_error": "", "sys_created_on": "2026-06-30 10:28:55"}], "metadata": "{\"domain\": \"accounts_payable_processing\", \"primary_table\": \"u_ap_vendor_invoice\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 38}"} {"tool_name": "update_ap_vendor_invoice", "parameters": "{\"table_name\": \"u_ap_vendor_invoice\", \"operation\": \"update\", \"fields\": {\"u_match_status\": \"3\"}}", "seed_data": "{\"u_notes\": \"Invoice fully matched to PO. Escalated to pending approval.\", \"u_invoice_date\": \"2024-10-01\", \"u_number\": \"INV-2024-0055\", \"u_hold_reason\": \"\", \"u_due_date\": \"2024-11-01\", \"u_purchase_order_ref\": \"8ffc89e501fd03103e48918ce4a0a666\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:29:46\", \"u_match_status\": \"3\", \"sys_tags\": \"\", \"u_received_date\": \"2024-10-03\", \"u_vendor_ref\": \"87fc49e501fd03103e48918ce4a0a669\", \"sys_id\": \"13fc89e501fd03103e48918ce4a0a67a\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:29:26\", \"u_currency_code\": \"USD\", \"u_requires_two_level_approval\": \"true\", \"u_dispute_reason\": \"Quantity discrepancy on line 1\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"10000\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Acme Industrial Supplies\", \"u_notes\": \"Preferred vendor for office supplies\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-0100\", \"u_address\": \"100 Main St, Chicago, IL 60601\", \"u_onboarding_date\": \"2023-01-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:29:25\", \"sys_tags\": \"\", \"u_vendor_code\": \"VEND-2001\", \"u_default_currency\": \"USD\", \"sys_id\": \"87fc49e501fd03103e48918ce4a0a669\", \"u_contact_name\": \"John Smith\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"john.smith@acmeindustrial.com\", \"u_credit_limit\": \"500000\", \"sys_created_on\": \"2026-06-30 10:29:25\", \"u_bank_account_ref\": \"\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_payment_method\": \"1\"}, \"purchase_order_main\": {\"u_notes\": \"Standard quarterly order\", \"u_department\": \"Finance\", \"sys_mod_count\": \"1\", \"u_total_value\": \"15000\", \"sys_updated_on\": \"2026-06-30 10:29:46\", \"sys_tags\": \"\", \"u_vendor_ref\": \"87fc49e501fd03103e48918ce4a0a669\", \"sys_id\": \"8ffc89e501fd03103e48918ce4a0a666\", \"u_issue_date\": \"2024-06-01\", \"u_remaining_balance\": \"5000\", \"sys_updated_by\": \"admin\", \"u_delivery_address\": \"200 Corporate Blvd, Chicago, IL 60602\", \"sys_created_on\": \"2026-06-30 10:29:25\", \"u_currency_code\": \"USD\", \"u_status\": \"2\", \"u_expiry_date\": \"2025-06-01\", \"u_cost_center\": \"CC-4400\", \"u_po_number\": \"PO-100200\", \"sys_created_by\": \"admin\"}, \"po_line_item_1\": {\"u_line_total\": \"7500\", \"u_purchase_order_ref\": \"8ffc89e501fd03103e48918ce4a0a666\", \"sys_mod_count\": \"0\", \"u_unit_price\": \"75\", \"u_product_code\": \"WGT-A-001\", \"sys_updated_on\": \"2026-06-30 10:29:25\", \"u_match_status\": \"2\", \"u_unit_of_measure\": \"EA\", \"sys_tags\": \"\", \"u_gl_account_code\": \"5100-100\", \"u_tax_rate\": \"8.25\", \"u_quantity_received\": \"50\", \"sys_id\": \"cbfc89e501fd03103e48918ce4a0a676\", \"u_description\": \"Widget Type A\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:29:25\", \"u_line_number\": \"1\", \"u_quantity_ordered\": \"100\", \"sys_created_by\": \"admin\"}, \"payment_disbursement_existing\": {\"u_notes\": \"Scheduled payment run\", \"u_reference_number\": \"REF-9001\", \"u_released_by\": \"AP Automation\", \"u_payment_date\": \"\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_scheduled_date\": \"2024-11-01\", \"sys_updated_on\": \"2026-06-30 10:29:26\", \"sys_tags\": \"\", \"u_disbursement_number\": \"DISB-9001\", \"sys_id\": \"1ffc49e501fd03103e48918ce4a0a66c\", \"u_batch_id\": \"BATCH-500\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:29:26\", \"u_bank_account_ref\": \"\", \"u_currency_code\": \"USD\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"10000\", \"u_payment_method\": \"1\"}}", "schema": "{\"u_ap_vendor_invoice\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor_ref\": {\"FK\": \"u_ap_vendor\"}, \"u_purchase_order_ref\": {\"FK\": \"u_ap_purchase_order\"}, \"u_invoice_date\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_dispute_reason\": {\"type\": \"str\"}, \"u_hold_reason\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_requires_two_level_approval\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_bank_account_ref\": {\"FK\": \"u_ap_bank_account\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_default_currency\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_credit_limit\": {\"type\": \"decimal\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_vendor_ref\": {\"FK\": \"u_ap_vendor\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_remaining_balance\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_delivery_address\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_po_line_item\": {\"u_purchase_order_ref\": {\"FK\": \"u_ap_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}}, \"u_ap_invoice_line_item\": {\"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_po_line_item_ref\": {\"FK\": \"u_ap_po_line_item\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity_billed\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_tax_amount\": {\"type\": \"decimal\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_match_variance\": {\"type\": \"decimal\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_dispute_flag\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}}, \"u_ap_approval_request\": {\"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_approval_policy_ref\": {\"FK\": \"u_ap_approval_policy\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_amount_at_approval\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_ap_payment_disbursement\": {\"u_disbursement_number\": {\"type\": \"str\"}, \"u_bank_account_ref\": {\"FK\": \"u_ap_bank_account\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_released_by\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_batch_id\": {\"type\": \"str\"}}, \"u_ap_disbursement_invoice_map\": {\"u_disbursement_ref\": {\"FK\": \"u_ap_payment_disbursement\"}, \"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_amount_applied\": {\"type\": \"decimal\"}, \"u_applied_date\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_exchange_rate\": {\"type\": \"decimal\"}, \"u_settlement_status\": {\"type\": \"str\"}, \"u_partial_payment\": {\"type\": \"bool\"}, \"u_discount_taken\": {\"type\": \"decimal\"}, \"u_withholding_tax\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_bank_account\": {\"u_account_name\": {\"type\": \"str\"}, \"u_account_number_masked\": {\"type\": \"str\"}, \"u_routing_number\": {\"type\": \"str\"}, \"u_bank_name\": {\"type\": \"str\"}, \"u_account_type\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_swift_code\": {\"type\": \"str\"}, \"u_iban\": {\"type\": \"str\"}, \"u_daily_limit\": {\"type\": \"decimal\"}, \"u_last_reconciled_date\": {\"type\": \"str\"}}, \"u_ap_approval_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_min_amount_threshold\": {\"type\": \"decimal\"}, \"u_max_amount_threshold\": {\"type\": \"decimal\"}, \"u_required_approval_levels\": {\"type\": \"int\"}, \"u_applies_to_vendor_status\": {\"type\": \"str\"}, \"u_escalation_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_department_scope\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}}", "business_rules": [{"name": "inv_matched_escalate_to_approval", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_match_statusCHANGESTO3^u_state=2", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update current invoice: set state to Pending Approval\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '3');\n _ewmLog('u_ap_vendor_invoice', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Flag two-level approval required\n var oldTwoLevel = current.getValue('u_requires_two_level_approval');\n current.setValue('u_requires_two_level_approval', 'true');\n _ewmLog('u_ap_vendor_invoice', 'u_requires_two_level_approval', oldTwoLevel, current.getValue('u_requires_two_level_approval'), '');\n\n // 3. Set payment terms\n var oldTerms = current.getValue('u_payment_terms');\n current.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_ap_vendor_invoice', 'u_payment_terms', oldTerms, current.getValue('u_payment_terms'), '');\n\n // 4. Append processing note\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Invoice fully matched to PO. Escalated to pending approval.');\n _ewmLog('u_ap_vendor_invoice', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 5. Update linked purchase order status to Partially Received\n var poRef = current.getValue('u_purchase_order_ref');\n if (poRef) {\n var grPO = new GlideRecord('u_ap_purchase_order');\n grPO.addQuery('sys_id', poRef);\n grPO.query();\n if (grPO.next()) {\n var oldPOStatus = grPO.getValue('u_status');\n grPO.setValue('u_status', '2');\n _ewmLog('u_ap_purchase_order', 'u_status', oldPOStatus, grPO.getValue('u_status'), '');\n try {\n var r1 = grPO.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 6. Insert a new approval request for this invoice\n var grAR = new GlideRecord('u_ap_approval_request');\n grAR.initialize();\n grAR.setValue('u_vendor_invoice_ref', current.getUniqueValue());\n grAR.setValue('u_approval_level', '1');\n var newARState = '1';\n grAR.setValue('u_state', newARState);\n _ewmLog('u_ap_approval_request', 'u_state', '', newARState, '');\n grAR.setValue('u_approver_name', 'Finance Manager');\n grAR.setValue('u_amount_at_approval', current.getValue('u_total_amount'));\n grAR.setValue('u_escalated', 'false');\n grAR.setValue('u_decision_notes', 'Auto-generated upon full PO match');\n try {\n var r2 = grAR.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "fully_matched_update_related_records", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_match_statusCHANGESTO3^u_state=2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var invoiceRef = current.getUniqueValue();\n if (!invoiceRef) return;\n\n // 1. Update vendor notes to reflect fully matched invoice\n var vendorRef = current.getValue('u_vendor_ref');\n if (vendorRef) {\n var vendorGr = new GlideRecord('u_ap_vendor');\n vendorGr.addQuery('sys_id', vendorRef);\n vendorGr.query();\n if (vendorGr.next()) {\n var oldNotes = vendorGr.getValue('u_notes');\n vendorGr.setValue('u_notes', 'Invoice ' + current.getValue('u_number') + ' fully matched');\n _ewmLog('u_ap_vendor', 'u_notes', oldNotes, vendorGr.getValue('u_notes'), '');\n try { var r1 = vendorGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + vendorGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update invoice line items to fully matched\n var ilGr = new GlideRecord('u_ap_invoice_line_item');\n ilGr.addQuery('u_vendor_invoice_ref', invoiceRef);\n ilGr.query();\n while (ilGr.next()) {\n var oldMs = ilGr.getValue('u_match_status');\n ilGr.setValue('u_match_status', '3');\n _ewmLog('u_ap_invoice_line_item', 'u_match_status', oldMs, ilGr.getValue('u_match_status'), '');\n var oldVar = ilGr.getValue('u_match_variance');\n ilGr.setValue('u_match_variance', '0');\n _ewmLog('u_ap_invoice_line_item', 'u_match_variance', oldVar, ilGr.getValue('u_match_variance'), '');\n try { var r2 = ilGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + ilGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update PO line items linked through invoice line items to fully matched\n var il2 = new GlideRecord('u_ap_invoice_line_item');\n il2.addQuery('u_vendor_invoice_ref', invoiceRef);\n il2.addQuery('u_po_line_item_ref', 'ISNOTEMPTY', '');\n il2.query();\n while (il2.next()) {\n var poLineGr = new GlideRecord('u_ap_po_line_item');\n if (poLineGr.get(il2.getValue('u_po_line_item_ref'))) {\n var oldPoMs = poLineGr.getValue('u_match_status');\n poLineGr.setValue('u_match_status', '3');\n _ewmLog('u_ap_po_line_item', 'u_match_status', oldPoMs, poLineGr.getValue('u_match_status'), '');\n var oldQr = poLineGr.getValue('u_quantity_received');\n poLineGr.setValue('u_quantity_received', poLineGr.getValue('u_quantity_ordered'));\n _ewmLog('u_ap_po_line_item', 'u_quantity_received', oldQr, poLineGr.getValue('u_quantity_received'), '');\n try { var r3 = poLineGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + poLineGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "schedule_payment_on_invoice_approved", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_match_statusCHANGESTO3^u_state=2", "trigger_sequence": "before", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n var invoiceRef = current.getUniqueValue();\n if (!invoiceRef) return;\n\n // Check if a disbursement already exists for this invoice to avoid duplicates\n var existCheck = new GlideRecord('u_ap_disbursement_invoice_map');\n existCheck.addQuery('u_vendor_invoice_ref', invoiceRef);\n existCheck.query();\n if (existCheck.hasNext()) return;\n\n // Create a payment disbursement for the approved invoice\n var grDisb = new GlideRecord('u_ap_payment_disbursement');\n grDisb.initialize();\n grDisb.setValue('u_total_amount', current.getValue('u_total_amount'));\n _ewmLog('u_ap_payment_disbursement', 'u_total_amount', '', current.getValue('u_total_amount'), '');\n grDisb.setValue('u_currency_code', current.getValue('u_currency_code'));\n _ewmLog('u_ap_payment_disbursement', 'u_currency_code', '', current.getValue('u_currency_code'), '');\n grDisb.setValue('u_state', '1');\n _ewmLog('u_ap_payment_disbursement', 'u_state', '', '1', '');\n try {\n var disbId = grDisb.insert();\n if (!disbId) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grDisb.getLastErrorMessage());\n } else {\n // Create the mapping record linking disbursement to this invoice\n var grMap = new GlideRecord('u_ap_disbursement_invoice_map');\n grMap.initialize();\n grMap.setValue('u_disbursement_ref', disbId);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_disbursement_ref', '', disbId, '');\n grMap.setValue('u_vendor_invoice_ref', invoiceRef);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_vendor_invoice_ref', '', invoiceRef, '');\n grMap.setValue('u_amount_applied', current.getValue('u_total_amount'));\n _ewmLog('u_ap_disbursement_invoice_map', 'u_amount_applied', '', current.getValue('u_total_amount'), '');\n grMap.setValue('u_settlement_status', '1');\n _ewmLog('u_ap_disbursement_invoice_map', 'u_settlement_status', '', '1', '');\n try {\n var mapId = grMap.insert();\n if (!mapId) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grMap.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "dispute_revert_approvals_and_po", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_match_statusCHANGESTO3^u_state=2", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // Look up the parent PO for this invoice\n var poRef = current.getValue('u_purchase_order_ref');\n if (!poRef) return;\n\n // Check if this invoice has a dispute reason\n var disputeReason = current.getValue('u_dispute_reason');\n if (!disputeReason) return;\n\n var invoiceSysId = current.getUniqueValue();\n\n // 1. Reject any pending approval requests linked to this disputed invoice\n var arGr = new GlideRecord('u_ap_approval_request');\n arGr.addQuery('u_vendor_invoice_ref', invoiceSysId);\n arGr.addQuery('u_state', '1');\n arGr.query();\n while (arGr.next()) {\n var oldState = arGr.getValue('u_state');\n arGr.setValue('u_state', '3');\n _ewmLog('u_ap_approval_request', 'u_state', oldState, arGr.getValue('u_state'), '');\n\n var oldNotes = arGr.getValue('u_decision_notes');\n arGr.setValue('u_decision_notes', 'Auto-rejected due to invoice dispute: ' + disputeReason);\n _ewmLog('u_ap_approval_request', 'u_decision_notes', oldNotes, arGr.getValue('u_decision_notes'), '');\n\n try {\n var r1 = arGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + arGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Revert the linked purchase order status to Open and add dispute notes\n var poGr = new GlideRecord('u_ap_purchase_order');\n poGr.addQuery('sys_id', poRef);\n poGr.query();\n if (poGr.next()) {\n var oldPoStatus = poGr.getValue('u_status');\n poGr.setValue('u_status', '1');\n _ewmLog('u_ap_purchase_order', 'u_status', oldPoStatus, poGr.getValue('u_status'), '');\n\n var oldPoNotes = poGr.getValue('u_notes');\n poGr.setValue('u_notes', 'PO line item matched \u2014 checking for disputes');\n _ewmLog('u_ap_purchase_order', 'u_notes', oldPoNotes, poGr.getValue('u_notes'), '');\n\n try {\n var r2 = poGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + poGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "paid_invoice_settle_disbursements", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_match_statusCHANGESTO3^u_state=2", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var invoiceRef = current.getUniqueValue();\n var today = new GlideDateTime().getDate().toString();\n var invNumber = current.getValue('u_number');\n\n // 1. Find and settle any disbursement-invoice map records for this invoice\n var mapGr = new GlideRecord('u_ap_disbursement_invoice_map');\n mapGr.addQuery('u_vendor_invoice_ref', invoiceRef);\n mapGr.addQuery('u_settlement_status', '1');\n mapGr.query();\n while (mapGr.next()) {\n var oldSettlement = mapGr.getValue('u_settlement_status');\n mapGr.setValue('u_settlement_status', '2');\n _ewmLog('u_ap_disbursement_invoice_map', 'u_settlement_status', oldSettlement, '2', '');\n\n mapGr.setValue('u_applied_date', today);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_applied_date', '', today, '');\n\n mapGr.setValue('u_notes', 'Settlement completed for invoice ' + invNumber);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_notes', '', mapGr.getValue('u_notes'), '');\n\n try {\n var rMap = mapGr.update();\n if (!rMap) { _ewmLog('','','','', 'GR update failed on u_ap_disbursement_invoice_map: ' + mapGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the parent disbursement record\n var disbRef = mapGr.getValue('u_disbursement_ref');\n if (disbRef) {\n var disbGr = new GlideRecord('u_ap_payment_disbursement');\n if (disbGr.get(disbRef)) {\n var oldDisbState = disbGr.getValue('u_state');\n disbGr.setValue('u_state', '3');\n _ewmLog('u_ap_payment_disbursement', 'u_state', oldDisbState, disbGr.getValue('u_state'), '');\n\n var oldPayDate = disbGr.getValue('u_payment_date');\n disbGr.setValue('u_payment_date', today);\n _ewmLog('u_ap_payment_disbursement', 'u_payment_date', oldPayDate, disbGr.getValue('u_payment_date'), '');\n\n var oldDisbNotes = disbGr.getValue('u_notes');\n disbGr.setValue('u_notes', 'Payment completed for invoice ' + invNumber);\n _ewmLog('u_ap_payment_disbursement', 'u_notes', oldDisbNotes, disbGr.getValue('u_notes'), '');\n\n try {\n var rDisb = disbGr.update();\n if (!rDisb) { _ewmLog('','','','', 'GR update failed on u_ap_payment_disbursement: ' + disbGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ap_approval_request", "documentkey": "181d4de501fd03103e48918ce4a0a697", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_approval_request", "documentkey": "181d4de501fd03103e48918ce4a0a697", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "Finance Manager"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "13fc89e501fd03103e48918ce4a0a67a", "fieldname": "u_requires_two_level_approval", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ap_approval_request", "documentkey": "181d4de501fd03103e48918ce4a0a697", "fieldname": "u_vendor_invoice_ref", "oldvalue": "", "newvalue": "13fc89e501fd03103e48918ce4a0a67a"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "13fc89e501fd03103e48918ce4a0a67a", "fieldname": "u_notes", "oldvalue": "Invoice received and under review", "newvalue": "Invoice fully matched to PO. Escalated to pending approval."}, {"tablename": "u_ap_approval_request", "documentkey": "181d4de501fd03103e48918ce4a0a697", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "13fc89e501fd03103e48918ce4a0a67a", "fieldname": "u_payment_terms", "oldvalue": "Net 60", "newvalue": "Net 30"}, {"tablename": "u_ap_purchase_order", "documentkey": "8ffc89e501fd03103e48918ce4a0a666", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "13fc89e501fd03103e48918ce4a0a67a", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_ap_approval_request", "documentkey": "181d4de501fd03103e48918ce4a0a697", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_approval_request", "documentkey": "181d4de501fd03103e48918ce4a0a697", "fieldname": "u_decision_notes", "oldvalue": "", "newvalue": "Auto-generated upon full PO match"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "13fc89e501fd03103e48918ce4a0a67a", "fieldname": "u_match_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_ap_approval_request", "documentkey": "181d4de501fd03103e48918ce4a0a697", "fieldname": "u_amount_at_approval", "oldvalue": "", "newvalue": "10000"}], "ewm_logs": [{"sys_id": "081d4de501fd03103e48918ce4a0a695", "u_br_name": "inv_matched_escalate_to_approval", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:29:46"}, {"sys_id": "481d4de501fd03103e48918ce4a0a692", "u_br_name": "inv_matched_escalate_to_approval", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:29:46"}, {"sys_id": "481d4de501fd03103e48918ce4a0a693", "u_br_name": "inv_matched_escalate_to_approval", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_requires_two_level_approval", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:29:46"}, {"sys_id": "4c1d4de501fd03103e48918ce4a0a694", "u_br_name": "inv_matched_escalate_to_approval", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_notes", "u_old_value": "Invoice received and under review", "u_new_value": "Invoice fully matched to PO. Escalated to pending approval.", "u_error": "", "sys_created_on": "2026-06-30 10:29:46"}, {"sys_id": "c01d4de501fd03103e48918ce4a0a694", "u_br_name": "inv_matched_escalate_to_approval", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_payment_terms", "u_old_value": "Net 60", "u_new_value": "Net 30", "u_error": "", "sys_created_on": "2026-06-30 10:29:46"}, {"sys_id": "dc1d4de501fd03103e48918ce4a0a696", "u_br_name": "inv_matched_escalate_to_approval", "u_table_name": "u_ap_approval_request", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:29:46"}], "metadata": "{\"domain\": \"accounts_payable_processing\", \"primary_table\": \"u_ap_vendor_invoice\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_ap_vendor_invoice", "parameters": "{\"table_name\": \"u_ap_vendor_invoice\", \"operation\": \"update\", \"fields\": {\"u_match_status\": \"3\"}}", "seed_data": "{\"u_notes\": \"Invoice fully matched to PO. Moved to Pending Approval.\", \"u_invoice_date\": \"2024-07-10\", \"u_number\": \"INV-CASCADE-3001\", \"u_hold_reason\": \"\", \"u_due_date\": \"2024-08-10\", \"u_purchase_order_ref\": \"dc6659a5017143103e48918ce4a0a6c4\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:10:48\", \"u_match_status\": \"3\", \"sys_tags\": \"\", \"u_received_date\": \"2024-07-12\", \"u_vendor_ref\": \"5c6659a5017143103e48918ce4a0a6eb\", \"sys_id\": \"546659a5017143103e48918ce4a0a6fd\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:10:28\", \"u_currency_code\": \"USD\", \"u_requires_two_level_approval\": \"true\", \"u_dispute_reason\": \"\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"6562.5\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor Alpha\", \"u_notes\": \"Approval pending for invoice INV-CASCADE-3001\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-0199\", \"u_address\": \"100 Vendor Lane, Suite 200, Chicago IL 60601\", \"u_onboarding_date\": \"2024-01-15\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:10:49\", \"sys_tags\": \"\", \"u_vendor_code\": \"VEND-9001\", \"u_default_currency\": \"USD\", \"sys_id\": \"5c6659a5017143103e48918ce4a0a6eb\", \"u_contact_name\": \"Jane Doe\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@cascadevendor.com\", \"u_credit_limit\": \"50000\", \"sys_created_on\": \"2026-06-30 11:10:28\", \"u_bank_account_ref\": \"\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_payment_method\": \"1\"}, \"po_main\": {\"u_notes\": \"PO moved to Partially Received - approval request created\", \"u_department\": \"Accounts Payable\", \"sys_mod_count\": \"1\", \"u_total_value\": \"25000\", \"sys_updated_on\": \"2026-06-30 11:10:48\", \"sys_tags\": \"\", \"u_vendor_ref\": \"5c6659a5017143103e48918ce4a0a6eb\", \"sys_id\": \"dc6659a5017143103e48918ce4a0a6c4\", \"u_issue_date\": \"2024-06-01\", \"u_remaining_balance\": \"12500\", \"sys_updated_by\": \"admin\", \"u_delivery_address\": \"200 Warehouse Blvd, Chicago IL 60602\", \"sys_created_on\": \"2026-06-30 11:10:28\", \"u_currency_code\": \"USD\", \"u_status\": \"2\", \"u_expiry_date\": \"2025-06-01\", \"u_cost_center\": \"AP-REVIEW-CENTER\", \"u_po_number\": \"PO-CASCADE-7001\", \"sys_created_by\": \"admin\"}, \"po_line_1\": {\"u_line_total\": \"12500\", \"u_purchase_order_ref\": \"dc6659a5017143103e48918ce4a0a6c4\", \"sys_mod_count\": \"2\", \"u_unit_price\": \"125\", \"u_product_code\": \"WGT-A-100\", \"sys_updated_on\": \"2026-06-30 11:10:49\", \"u_match_status\": \"2\", \"u_unit_of_measure\": \"EA\", \"sys_tags\": \"\", \"u_gl_account_code\": \"5100-AP-PENDING\", \"u_tax_rate\": \"0.08\", \"u_quantity_received\": \"50\", \"sys_id\": \"106659a5017143103e48918ce4a0a6fa\", \"u_description\": \"Vendor notes updated - review required\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:10:28\", \"u_line_number\": \"1\", \"u_quantity_ordered\": \"100\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_ap_vendor_invoice\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor_ref\": {\"FK\": \"u_ap_vendor\"}, \"u_purchase_order_ref\": {\"FK\": \"u_ap_purchase_order\"}, \"u_invoice_date\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_dispute_reason\": {\"type\": \"str\"}, \"u_hold_reason\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_requires_two_level_approval\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_bank_account_ref\": {\"FK\": \"u_ap_bank_account\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_default_currency\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_credit_limit\": {\"type\": \"decimal\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_vendor_ref\": {\"FK\": \"u_ap_vendor\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_remaining_balance\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_delivery_address\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_po_line_item\": {\"u_purchase_order_ref\": {\"FK\": \"u_ap_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}}, \"u_ap_invoice_line_item\": {\"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_po_line_item_ref\": {\"FK\": \"u_ap_po_line_item\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity_billed\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_tax_amount\": {\"type\": \"decimal\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_match_variance\": {\"type\": \"decimal\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_dispute_flag\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}}, \"u_ap_approval_request\": {\"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_approval_policy_ref\": {\"FK\": \"u_ap_approval_policy\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_amount_at_approval\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_ap_payment_disbursement\": {\"u_disbursement_number\": {\"type\": \"str\"}, \"u_bank_account_ref\": {\"FK\": \"u_ap_bank_account\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_released_by\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_batch_id\": {\"type\": \"str\"}}, \"u_ap_disbursement_invoice_map\": {\"u_disbursement_ref\": {\"FK\": \"u_ap_payment_disbursement\"}, \"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_amount_applied\": {\"type\": \"decimal\"}, \"u_applied_date\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_exchange_rate\": {\"type\": \"decimal\"}, \"u_settlement_status\": {\"type\": \"str\"}, \"u_partial_payment\": {\"type\": \"bool\"}, \"u_discount_taken\": {\"type\": \"decimal\"}, \"u_withholding_tax\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_bank_account\": {\"u_account_name\": {\"type\": \"str\"}, \"u_account_number_masked\": {\"type\": \"str\"}, \"u_routing_number\": {\"type\": \"str\"}, \"u_bank_name\": {\"type\": \"str\"}, \"u_account_type\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_swift_code\": {\"type\": \"str\"}, \"u_iban\": {\"type\": \"str\"}, \"u_daily_limit\": {\"type\": \"decimal\"}, \"u_last_reconciled_date\": {\"type\": \"str\"}}, \"u_ap_approval_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_min_amount_threshold\": {\"type\": \"decimal\"}, \"u_max_amount_threshold\": {\"type\": \"decimal\"}, \"u_required_approval_levels\": {\"type\": \"int\"}, \"u_applies_to_vendor_status\": {\"type\": \"str\"}, \"u_escalation_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_department_scope\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}}", "business_rules": [{"name": "set_pending_approval_on_full_match", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_match_statusCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set invoice state to Pending Approval\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '3');\n _ewmLog('u_ap_vendor_invoice', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Flag invoice as requiring two-level approval\n var oldTwoLevel = current.getValue('u_requires_two_level_approval');\n current.setValue('u_requires_two_level_approval', 'true');\n _ewmLog('u_ap_vendor_invoice', 'u_requires_two_level_approval', oldTwoLevel, current.getValue('u_requires_two_level_approval'), '');\n\n // 3. Update notes on the invoice\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Invoice fully matched to PO. Moved to Pending Approval.');\n _ewmLog('u_ap_vendor_invoice', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 4. Update the linked purchase order status to Partially Received\n var poRef = current.getValue('u_purchase_order_ref');\n if (poRef) {\n var gr = new GlideRecord('u_ap_purchase_order');\n gr.addQuery('sys_id', poRef);\n gr.query();\n if (gr.next()) {\n var oldPOStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_ap_purchase_order', 'u_status', oldPOStatus, gr.getValue('u_status'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_partial_recv_create_approval", "fires_on_table": "u_ap_purchase_order", "filter_condition": "u_statusCHANGESTO2^u_statusISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update current PO: set cost_center and notes (before-BR self-write)\n var oldCostCenter = current.getValue('u_cost_center');\n current.setValue('u_cost_center', 'AP-REVIEW-CENTER');\n _ewmLog('u_ap_purchase_order', 'u_cost_center', oldCostCenter, current.getValue('u_cost_center'), '');\n\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'PO moved to Partially Received - approval request created');\n _ewmLog('u_ap_purchase_order', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 2. Insert an approval request for the linked vendor invoice\n var invGr = new GlideRecord('u_ap_vendor_invoice');\n invGr.addQuery('u_purchase_order_ref', current.getUniqueValue());\n invGr.query();\n if (invGr.next()) {\n var ar = new GlideRecord('u_ap_approval_request');\n ar.initialize();\n ar.setValue('u_vendor_invoice_ref', invGr.getUniqueValue());\n _ewmLog('u_ap_approval_request', 'u_vendor_invoice_ref', '', invGr.getUniqueValue(), '');\n ar.setValue('u_approval_level', '1');\n _ewmLog('u_ap_approval_request', 'u_approval_level', '', '1', '');\n ar.setValue('u_state', '1');\n _ewmLog('u_ap_approval_request', 'u_state', '', '1', '');\n ar.setValue('u_approver_name', 'AP Manager');\n _ewmLog('u_ap_approval_request', 'u_approver_name', '', 'AP Manager', '');\n ar.setValue('u_amount_at_approval', invGr.getValue('u_total_amount'));\n _ewmLog('u_ap_approval_request', 'u_amount_at_approval', '', invGr.getValue('u_total_amount'), '');\n ar.setValue('u_decision_notes', 'Auto-generated upon PO partial receipt');\n _ewmLog('u_ap_approval_request', 'u_decision_notes', '', 'Auto-generated upon PO partial receipt', '');\n ar.setValue('u_escalated', 'false');\n _ewmLog('u_ap_approval_request', 'u_escalated', '', 'false', '');\n try {\n var r = ar.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + ar.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "approval_req_notify_vendor_update_po", "fires_on_table": "u_ap_approval_request", "filter_condition": "u_state=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Look up the linked vendor invoice to get vendor and PO references\n var inv = new GlideRecord('u_ap_vendor_invoice');\n inv.addQuery('sys_id', current.getValue('u_vendor_invoice_ref'));\n inv.query();\n if (inv.next()) {\n var vendorSysId = inv.getValue('u_vendor_ref');\n var poSysId = inv.getValue('u_purchase_order_ref');\n\n // 2. Update the vendor record: set notes and credit_limit\n if (vendorSysId) {\n var vGr = new GlideRecord('u_ap_vendor');\n vGr.addQuery('sys_id', vendorSysId);\n vGr.query();\n if (vGr.next()) {\n var oldNotes = vGr.getValue('u_notes');\n vGr.setValue('u_notes', 'Approval pending for invoice ' + inv.getValue('u_number'));\n _ewmLog('u_ap_vendor', 'u_notes', oldNotes, vGr.getValue('u_notes'), '');\n\n var oldCredit = vGr.getValue('u_credit_limit');\n vGr.setValue('u_credit_limit', '50000');\n _ewmLog('u_ap_vendor', 'u_credit_limit', oldCredit, vGr.getValue('u_credit_limit'), '');\n\n try {\n var r1 = vGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + vGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update PO line items linked to the purchase order: set match_status and gl_account_code\n if (poSysId) {\n var liGr = new GlideRecord('u_ap_po_line_item');\n liGr.addQuery('u_purchase_order_ref', poSysId);\n liGr.query();\n while (liGr.next()) {\n var oldMatch = liGr.getValue('u_match_status');\n liGr.setValue('u_match_status', '2');\n _ewmLog('u_ap_po_line_item', 'u_match_status', oldMatch, liGr.getValue('u_match_status'), '');\n\n var oldGl = liGr.getValue('u_gl_account_code');\n liGr.setValue('u_gl_account_code', '5100-AP-PENDING');\n _ewmLog('u_ap_po_line_item', 'u_gl_account_code', oldGl, liGr.getValue('u_gl_account_code'), '');\n\n try {\n var r2 = liGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + liGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_update_sync_po_line_items", "fires_on_table": "u_ap_vendor", "filter_condition": "u_notesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var vendorSysId = current.getUniqueValue();\n\n // Find PO line items linked to purchase orders for this vendor\n var poGr = new GlideRecord('u_ap_purchase_order');\n poGr.addQuery('u_vendor_ref', vendorSysId);\n poGr.query();\n\n while (poGr.next()) {\n var liGr = new GlideRecord('u_ap_po_line_item');\n liGr.addQuery('u_purchase_order_ref', poGr.getUniqueValue());\n liGr.query();\n\n while (liGr.next()) {\n var oldDesc = liGr.getValue('u_description');\n liGr.setValue('u_description', 'Vendor notes updated - review required');\n _ewmLog('u_ap_po_line_item', 'u_description', oldDesc, liGr.getValue('u_description'), '');\n\n var oldMatchStatus = liGr.getValue('u_match_status');\n liGr.setValue('u_match_status', '2');\n _ewmLog('u_ap_po_line_item', 'u_match_status', oldMatchStatus, liGr.getValue('u_match_status'), '');\n\n var oldGlCode = liGr.getValue('u_gl_account_code');\n liGr.setValue('u_gl_account_code', '5200-AP-REVIEW');\n _ewmLog('u_ap_po_line_item', 'u_gl_account_code', oldGlCode, liGr.getValue('u_gl_account_code'), '');\n\n var oldTaxRate = liGr.getValue('u_tax_rate');\n liGr.setValue('u_tax_rate', '0.075');\n _ewmLog('u_ap_po_line_item', 'u_tax_rate', oldTaxRate, liGr.getValue('u_tax_rate'), '');\n\n try {\n var r = liGr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + liGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_line_update_sync_invoice_payment", "fires_on_table": "u_ap_po_line_item", "filter_condition": "u_match_statusCHANGESTO2^u_product_codeISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update matching invoice line items to Partially Matched\n var ili = new GlideRecord('u_ap_invoice_line_item');\n ili.addQuery('u_po_line_item_ref', current.getUniqueValue());\n ili.query();\n while (ili.next()) {\n var oldMatchStatus = ili.getValue('u_match_status');\n ili.setValue('u_match_status', '2');\n _ewmLog('u_ap_invoice_line_item', 'u_match_status', oldMatchStatus, ili.getValue('u_match_status'), '');\n var oldVariance = ili.getValue('u_match_variance');\n ili.setValue('u_match_variance', '0.00');\n _ewmLog('u_ap_invoice_line_item', 'u_match_variance', oldVariance, ili.getValue('u_match_variance'), '');\n try {\n var r1 = ili.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + ili.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a scheduled payment disbursement record\n var pd = new GlideRecord('u_ap_payment_disbursement');\n pd.initialize();\n pd.setValue('u_state', '1');\n _ewmLog('u_ap_payment_disbursement', 'u_state', '', pd.getValue('u_state'), '');\n pd.setValue('u_notes', 'Auto-created from PO line item partial match on product ' + current.getValue('u_product_code'));\n _ewmLog('u_ap_payment_disbursement', 'u_notes', '', pd.getValue('u_notes'), '');\n try {\n var r2 = pd.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + pd.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update approval requests linked to invoices referencing this PO line\n var invLine = new GlideRecord('u_ap_invoice_line_item');\n invLine.addQuery('u_po_line_item_ref', current.getUniqueValue());\n invLine.query();\n while (invLine.next()) {\n var invoiceRef = invLine.getValue('u_vendor_invoice_ref');\n if (invoiceRef) {\n var ar = new GlideRecord('u_ap_approval_request');\n ar.addQuery('u_vendor_invoice_ref', invoiceRef);\n ar.addQuery('u_state', '1');\n ar.query();\n while (ar.next()) {\n var oldNotes = ar.getValue('u_decision_notes');\n ar.setValue('u_decision_notes', 'PO line partially matched - review required');\n _ewmLog('u_ap_approval_request', 'u_decision_notes', oldNotes, ar.getValue('u_decision_notes'), '');\n try {\n var r3 = ar.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + ar.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "inv_line_partial_match_set_variance", "fires_on_table": "u_ap_invoice_line_item", "filter_condition": "u_match_statusCHANGESTO2^u_dispute_flag=false^u_product_codeISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_ap_invoice_line_item: when a line item changes to Partially Matched,\n // auto-calculate variance, set GL account code, clear tax amount, and update description.\n\n // 1. Set match_variance to difference between billed qty and unit price expectation\n var billedQty = parseFloat(current.getValue('u_quantity_billed')) || 0;\n var unitPrice = parseFloat(current.getValue('u_unit_price')) || 0;\n var lineTotal = parseFloat(current.getValue('u_line_total')) || 0;\n var computedVariance = lineTotal - (billedQty * unitPrice);\n var varianceStr = String(computedVariance.toFixed(2));\n\n var oldVariance = current.getValue('u_match_variance');\n current.setValue('u_match_variance', varianceStr);\n _ewmLog('u_ap_invoice_line_item', 'u_match_variance', oldVariance, current.getValue('u_match_variance'), '');\n\n // 2. Set GL account code for partially matched lines\n var oldGl = current.getValue('u_gl_account_code');\n current.setValue('u_gl_account_code', '5200-PARTIAL');\n _ewmLog('u_ap_invoice_line_item', 'u_gl_account_code', oldGl, current.getValue('u_gl_account_code'), '');\n\n // 3. Reset tax amount to zero for partial matches pending reconciliation\n var oldTax = current.getValue('u_tax_amount');\n current.setValue('u_tax_amount', '0');\n _ewmLog('u_ap_invoice_line_item', 'u_tax_amount', oldTax, current.getValue('u_tax_amount'), '');\n\n // 4. Append note to description indicating partial match review needed\n var oldDesc = current.getValue('u_description') || '';\n var newDesc = oldDesc + ' [Partial match - variance review required]';\n current.setValue('u_description', newDesc);\n _ewmLog('u_ap_invoice_line_item', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_ap_approval_request", "documentkey": "9d761da5017143103e48918ce4a0a6b7", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_approval_request", "documentkey": "9d761da5017143103e48918ce4a0a6b7", "fieldname": "u_decision_notes", "oldvalue": "", "newvalue": "Auto-generated upon PO partial receipt"}, {"tablename": "u_ap_approval_request", "documentkey": "9d761da5017143103e48918ce4a0a6b7", "fieldname": "u_amount_at_approval", "oldvalue": "", "newvalue": "6562.5"}, {"tablename": "u_ap_approval_request", "documentkey": "9d761da5017143103e48918ce4a0a6b7", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "AP Manager"}, {"tablename": "u_ap_approval_request", "documentkey": "9d761da5017143103e48918ce4a0a6b7", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_approval_request", "documentkey": "9d761da5017143103e48918ce4a0a6b7", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_approval_request", "documentkey": "9d761da5017143103e48918ce4a0a6b7", "fieldname": "u_vendor_invoice_ref", "oldvalue": "", "newvalue": "546659a5017143103e48918ce4a0a6fd"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "59761da5017143103e48918ce4a0a6cc", "fieldname": "u_payment_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_po_line_item", "documentkey": "106659a5017143103e48918ce4a0a6fa", "fieldname": "u_gl_account_code", "oldvalue": "5200-AP-REVIEW", "newvalue": "5100-AP-PENDING"}, {"tablename": "u_ap_vendor", "documentkey": "5c6659a5017143103e48918ce4a0a6eb", "fieldname": "u_credit_limit", "oldvalue": "100000", "newvalue": "50000"}, {"tablename": "u_ap_po_line_item", "documentkey": "106659a5017143103e48918ce4a0a6fa", "fieldname": "u_gl_account_code", "oldvalue": "5000-INVENTORY", "newvalue": "5200-AP-REVIEW"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "59761da5017143103e48918ce4a0a6cc", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created from PO line item partial match on product WGT-A-100"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "546659a5017143103e48918ce4a0a6fd", "fieldname": "u_requires_two_level_approval", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "546659a5017143103e48918ce4a0a6fd", "fieldname": "u_notes", "oldvalue": "Invoice received and under review", "newvalue": "Invoice fully matched to PO. Moved to Pending Approval."}, {"tablename": "u_ap_po_line_item", "documentkey": "106659a5017143103e48918ce4a0a6fa", "fieldname": "u_tax_rate", "oldvalue": "0.05", "newvalue": "0.08"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "59761da5017143103e48918ce4a0a6cc", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_purchase_order", "documentkey": "dc6659a5017143103e48918ce4a0a6c4", "fieldname": "u_notes", "oldvalue": "", "newvalue": "PO moved to Partially Received - approval request created"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "546659a5017143103e48918ce4a0a6fd", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_ap_po_line_item", "documentkey": "106659a5017143103e48918ce4a0a6fa", "fieldname": "u_description", "oldvalue": "Widget Type A - Standard", "newvalue": "Vendor notes updated - review required"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "59761da5017143103e48918ce4a0a6cc", "fieldname": "u_currency_code", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_ap_purchase_order", "documentkey": "dc6659a5017143103e48918ce4a0a6c4", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ap_vendor", "documentkey": "5c6659a5017143103e48918ce4a0a6eb", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Approval pending for invoice INV-CASCADE-3001"}, {"tablename": "u_ap_po_line_item", "documentkey": "106659a5017143103e48918ce4a0a6fa", "fieldname": "u_match_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "546659a5017143103e48918ce4a0a6fd", "fieldname": "u_match_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_ap_payment_disbursement", "documentkey": "59761da5017143103e48918ce4a0a6cc", "fieldname": "u_total_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_purchase_order", "documentkey": "dc6659a5017143103e48918ce4a0a6c4", "fieldname": "u_cost_center", "oldvalue": "CC-4400", "newvalue": "AP-REVIEW-CENTER"}], "ewm_logs": [{"sys_id": "11761da5017143103e48918ce4a0a6b1", "u_br_name": "set_pending_approval_on_full_match", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_notes", "u_old_value": "Invoice received and under review", "u_new_value": "Invoice fully matched to PO. Moved to Pending Approval.", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "19761da5017143103e48918ce4a0a6b4", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_approval_request", "u_field_name": "u_approval_level", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "1d761da5017143103e48918ce4a0a6b6", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_approval_request", "u_field_name": "u_decision_notes", "u_old_value": "", "u_new_value": "Auto-generated upon PO partial receipt", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "51761da5017143103e48918ce4a0a6b5", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_approval_request", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "55761da5017143103e48918ce4a0a6b3", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "PO moved to Partially Received - approval request created", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "55761da5017143103e48918ce4a0a6b7", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_approval_request", "u_field_name": "u_escalated", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "557699a5017143103e48918ce4a0a603", "u_br_name": "set_pending_approval_on_full_match", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "557699a5017143103e48918ce4a0a604", "u_br_name": "set_pending_approval_on_full_match", "u_table_name": "u_ap_vendor_invoice", "u_field_name": "u_requires_two_level_approval", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "99761da5017143103e48918ce4a0a6b5", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_approval_request", "u_field_name": "u_approver_name", "u_old_value": "", "u_new_value": "AP Manager", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "d1761da5017143103e48918ce4a0a6b6", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_approval_request", "u_field_name": "u_amount_at_approval", "u_old_value": "", "u_new_value": "6562.5", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "d9761da5017143103e48918ce4a0a6b1", "u_br_name": "set_pending_approval_on_full_match", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "d9761da5017143103e48918ce4a0a6b2", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_cost_center", "u_old_value": "CC-4400", "u_new_value": "AP-REVIEW-CENTER", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "dd761da5017143103e48918ce4a0a6b3", "u_br_name": "po_partial_recv_create_approval", "u_table_name": "u_ap_approval_request", "u_field_name": "u_vendor_invoice_ref", "u_old_value": "", "u_new_value": "546659a5017143103e48918ce4a0a6fd", "u_error": "", "sys_created_on": "2026-06-30 11:10:48"}, {"sys_id": "11761da5017143103e48918ce4a0a6bc", "u_br_name": "vendor_update_sync_po_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_match_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "11761da5017143103e48918ce4a0a6cc", "u_br_name": "po_line_update_sync_invoice_payment", "u_table_name": "u_ap_payment_disbursement", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-created from PO line item partial match on product WGT-A-100", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "59761da5017143103e48918ce4a0a6ce", "u_br_name": "po_line_update_sync_invoice_payment", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_gl_account_code", "u_old_value": "5200-AP-REVIEW", "u_new_value": "5100-AP-PENDING", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "91761da5017143103e48918ce4a0a6b9", "u_br_name": "approval_req_notify_vendor_update_po", "u_table_name": "u_ap_vendor", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Approval pending for invoice INV-CASCADE-3001", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "95761da5017143103e48918ce4a0a6bb", "u_br_name": "vendor_update_sync_po_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_description", "u_old_value": "Widget Type A - Standard", "u_new_value": "Vendor notes updated - review required", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "99761da5017143103e48918ce4a0a6bc", "u_br_name": "vendor_update_sync_po_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_gl_account_code", "u_old_value": "5000-INVENTORY", "u_new_value": "5200-AP-REVIEW", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "d5761da5017143103e48918ce4a0a6cb", "u_br_name": "po_line_update_sync_invoice_payment", "u_table_name": "u_ap_payment_disbursement", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "d9761da5017143103e48918ce4a0a6b9", "u_br_name": "approval_req_notify_vendor_update_po", "u_table_name": "u_ap_vendor", "u_field_name": "u_credit_limit", "u_old_value": "100000", "u_new_value": "50000", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "d9761da5017143103e48918ce4a0a6c9", "u_br_name": "vendor_update_sync_po_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_tax_rate", "u_old_value": "0.05", "u_new_value": "0.08", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}, {"sys_id": "dd761da5017143103e48918ce4a0a6cd", "u_br_name": "po_line_update_sync_invoice_payment", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_match_status", "u_old_value": "2", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:10:49"}], "metadata": "{\"domain\": \"accounts_payable_processing\", \"primary_table\": \"u_ap_vendor_invoice\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 5, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 26}"} {"tool_name": "update_ap_vendor_invoice", "parameters": "{\"table_name\": \"u_ap_vendor_invoice\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_notes\": \"Invoice for widget order PO-2025-00412\", \"u_invoice_date\": \"2025-06-01\", \"u_number\": \"VINV-2025-08001\", \"u_hold_reason\": \"\", \"u_due_date\": \"2025-07-01\", \"u_purchase_order_ref\": \"9d6adde101b143103e48918ce4a0a6ef\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:28:21\", \"u_match_status\": \"3\", \"sys_tags\": \"\", \"u_received_date\": \"2025-06-03\", \"u_vendor_ref\": \"1d6adde101b143103e48918ce4a0a6e4\", \"sys_id\": \"d56adde101b143103e48918ce4a0a6f6\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:28:00\", \"u_currency_code\": \"USD\", \"u_requires_two_level_approval\": \"false\", \"u_dispute_reason\": \"\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"7500\"}", "supporting_data": "{\"bank_acct\": {\"u_account_name\": \"AP Operating Account\", \"u_iban\": \"\", \"u_account_number_masked\": \"****7890\", \"sys_mod_count\": \"0\", \"u_routing_number\": \"021000021\", \"sys_updated_on\": \"2026-06-30 11:28:00\", \"sys_tags\": \"\", \"u_swift_code\": \"FNBKUS33\", \"sys_id\": \"556adde101b143103e48918ce4a0a6e0\", \"u_daily_limit\": \"500000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:28:00\", \"u_bank_name\": \"First National Bank\", \"u_last_reconciled_date\": \"\", \"u_currency_code\": \"USD\", \"u_status\": \"1\", \"u_account_type\": \"1\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"Widgetworks International\", \"u_notes\": \"Preferred vendor for widget supplies\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-0199\", \"u_address\": \"100 Widget Lane, Chicago, IL 60601\", \"u_onboarding_date\": \"2024-01-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:28:00\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-90210\", \"u_default_currency\": \"USD\", \"sys_id\": \"1d6adde101b143103e48918ce4a0a6e4\", \"u_contact_name\": \"Jane Doe\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@widgetworks.com\", \"u_credit_limit\": \"100000\", \"sys_created_on\": \"2026-06-30 11:28:00\", \"u_bank_account_ref\": \"556adde101b143103e48918ce4a0a6e0\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_payment_method\": \"1\"}, \"purchase_order\": {\"u_notes\": \"Standard widget order\", \"u_department\": \"Procurement\", \"sys_mod_count\": \"1\", \"u_total_value\": \"25000\", \"sys_updated_on\": \"2026-06-30 11:28:21\", \"sys_tags\": \"\", \"u_vendor_ref\": \"1d6adde101b143103e48918ce4a0a6e4\", \"sys_id\": \"9d6adde101b143103e48918ce4a0a6ef\", \"u_issue_date\": \"2025-01-10\", \"u_remaining_balance\": \"12500\", \"sys_updated_by\": \"admin\", \"u_delivery_address\": \"200 Main St, Chicago, IL 60602\", \"sys_created_on\": \"2026-06-30 11:28:00\", \"u_currency_code\": \"USD\", \"u_status\": \"2\", \"u_expiry_date\": \"2025-12-31\", \"u_cost_center\": \"CC-4400\", \"u_po_number\": \"PO-2025-00412\", \"sys_created_by\": \"admin\"}, \"pre_existing_disbursement\": {\"u_notes\": \"Scheduled payment for widget order\", \"u_reference_number\": \"REF-PRE-001\", \"u_released_by\": \"\", \"u_payment_date\": \"\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_scheduled_date\": \"2025-07-15\", \"sys_updated_on\": \"2026-06-30 11:28:00\", \"sys_tags\": \"\", \"u_disbursement_number\": \"DSB-2025-00100\", \"sys_id\": \"156adde101b143103e48918ce4a0a6f3\", \"u_batch_id\": \"BATCH-2025-07\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:28:00\", \"u_bank_account_ref\": \"556adde101b143103e48918ce4a0a6e0\", \"u_currency_code\": \"USD\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"12500\", \"u_payment_method\": \"1\"}}", "schema": "{\"u_ap_vendor_invoice\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor_ref\": {\"FK\": \"u_ap_vendor\"}, \"u_purchase_order_ref\": {\"FK\": \"u_ap_purchase_order\"}, \"u_invoice_date\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_dispute_reason\": {\"type\": \"str\"}, \"u_hold_reason\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_requires_two_level_approval\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_bank_account_ref\": {\"FK\": \"u_ap_bank_account\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_default_currency\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_credit_limit\": {\"type\": \"decimal\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_vendor_ref\": {\"FK\": \"u_ap_vendor\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_remaining_balance\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_delivery_address\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_po_line_item\": {\"u_purchase_order_ref\": {\"FK\": \"u_ap_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}}, \"u_ap_invoice_line_item\": {\"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_po_line_item_ref\": {\"FK\": \"u_ap_po_line_item\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity_billed\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_tax_amount\": {\"type\": \"decimal\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_match_variance\": {\"type\": \"decimal\"}, \"u_match_status\": {\"type\": \"str\"}, \"u_dispute_flag\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}}, \"u_ap_approval_request\": {\"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_approval_policy_ref\": {\"FK\": \"u_ap_approval_policy\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_amount_at_approval\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_ap_payment_disbursement\": {\"u_disbursement_number\": {\"type\": \"str\"}, \"u_bank_account_ref\": {\"FK\": \"u_ap_bank_account\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_released_by\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_batch_id\": {\"type\": \"str\"}}, \"u_ap_disbursement_invoice_map\": {\"u_disbursement_ref\": {\"FK\": \"u_ap_payment_disbursement\"}, \"u_vendor_invoice_ref\": {\"FK\": \"u_ap_vendor_invoice\"}, \"u_amount_applied\": {\"type\": \"decimal\"}, \"u_applied_date\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_exchange_rate\": {\"type\": \"decimal\"}, \"u_settlement_status\": {\"type\": \"str\"}, \"u_partial_payment\": {\"type\": \"bool\"}, \"u_discount_taken\": {\"type\": \"decimal\"}, \"u_withholding_tax\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ap_bank_account\": {\"u_account_name\": {\"type\": \"str\"}, \"u_account_number_masked\": {\"type\": \"str\"}, \"u_routing_number\": {\"type\": \"str\"}, \"u_bank_name\": {\"type\": \"str\"}, \"u_account_type\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_swift_code\": {\"type\": \"str\"}, \"u_iban\": {\"type\": \"str\"}, \"u_daily_limit\": {\"type\": \"decimal\"}, \"u_last_reconciled_date\": {\"type\": \"str\"}}, \"u_ap_approval_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_min_amount_threshold\": {\"type\": \"decimal\"}, \"u_max_amount_threshold\": {\"type\": \"decimal\"}, \"u_required_approval_levels\": {\"type\": \"int\"}, \"u_applies_to_vendor_status\": {\"type\": \"str\"}, \"u_escalation_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_department_scope\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}}", "business_rules": [{"name": "create_approval_on_pending_matched", "fires_on_table": "u_ap_vendor_invoice", "filter_condition": "u_stateCHANGESTO3^u_match_status=3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new approval request for this invoice\n var grApproval = new GlideRecord('u_ap_approval_request');\n grApproval.initialize();\n grApproval.setValue('u_vendor_invoice_ref', current.getUniqueValue());\n _ewmLog('u_ap_approval_request', 'u_vendor_invoice_ref', '', current.getUniqueValue(), '');\n\n grApproval.setValue('u_approval_level', '1');\n _ewmLog('u_ap_approval_request', 'u_approval_level', '', '1', '');\n\n grApproval.setValue('u_state', '1');\n _ewmLog('u_ap_approval_request', 'u_state', '', '1', '');\n\n grApproval.setValue('u_amount_at_approval', current.getValue('u_total_amount'));\n _ewmLog('u_ap_approval_request', 'u_amount_at_approval', '', current.getValue('u_total_amount'), '');\n\n try {\n var insertResult = grApproval.insert();\n if (!insertResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grApproval.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the linked purchase order status to Partially Received\n var poRef = current.getValue('u_purchase_order_ref');\n if (poRef) {\n var grPO = new GlideRecord('u_ap_purchase_order');\n grPO.addQuery('sys_id', poRef);\n grPO.query();\n if (grPO.next()) {\n var oldStatus = grPO.getValue('u_status');\n grPO.setValue('u_status', '2');\n _ewmLog('u_ap_purchase_order', 'u_status', oldStatus, grPO.getValue('u_status'), '');\n try {\n var updateResult = grPO.update();\n if (!updateResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grPO.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_update_create_line_items", "fires_on_table": "u_ap_purchase_order", "filter_condition": "u_statusCHANGESTO2^u_departmentISNOTEMPTY^u_currency_code=USD", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a PO status changes to Partially Received with a department and USD currency,\n // create a placeholder PO line item to track the incoming invoice match expectation.\n var gr = new GlideRecord('u_ap_po_line_item');\n gr.initialize();\n\n gr.setValue('u_purchase_order_ref', current.getUniqueValue());\n _ewmLog('u_ap_po_line_item', 'u_purchase_order_ref', '', current.getUniqueValue(), '');\n\n gr.setValue('u_description', 'Auto-generated line for partial receipt on PO ' + current.getValue('u_po_number'));\n _ewmLog('u_ap_po_line_item', 'u_description', '', 'Auto-generated line for partial receipt on PO ' + current.getValue('u_po_number'), '');\n\n gr.setValue('u_quantity_ordered', '1');\n _ewmLog('u_ap_po_line_item', 'u_quantity_ordered', '', '1', '');\n\n gr.setValue('u_unit_price', current.getValue('u_remaining_balance') || '0');\n _ewmLog('u_ap_po_line_item', 'u_unit_price', '', current.getValue('u_remaining_balance') || '0', '');\n\n gr.setValue('u_line_total', current.getValue('u_remaining_balance') || '0');\n _ewmLog('u_ap_po_line_item', 'u_line_total', '', current.getValue('u_remaining_balance') || '0', '');\n\n gr.setValue('u_match_status', '1');\n _ewmLog('u_ap_po_line_item', 'u_match_status', '', '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "po_line_sync_invoice_line_match", "fires_on_table": "u_ap_po_line_item", "filter_condition": "u_match_status=1^u_product_code=WDG-4420", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var poLineRef = current.getUniqueValue();\n var poRef = current.getValue('u_purchase_order_ref');\n\n // Find invoice line items linked to the same PO line item\n var gr = new GlideRecord('u_ap_invoice_line_item');\n gr.addQuery('u_po_line_item_ref', poLineRef);\n gr.query();\n while (gr.next()) {\n var oldMatchStatus = gr.getValue('u_match_status');\n gr.setValue('u_match_status', '2');\n _ewmLog('u_ap_invoice_line_item', 'u_match_status', oldMatchStatus, gr.getValue('u_match_status'), '');\n\n var oldVariance = gr.getValue('u_match_variance');\n gr.setValue('u_match_variance', '0');\n _ewmLog('u_ap_invoice_line_item', 'u_match_variance', oldVariance, gr.getValue('u_match_variance'), '');\n\n var oldGl = gr.getValue('u_gl_account_code');\n gr.setValue('u_gl_account_code', '5100-200');\n _ewmLog('u_ap_invoice_line_item', 'u_gl_account_code', oldGl, gr.getValue('u_gl_account_code'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // If no existing invoice line items found, still update based on PO ref\n if (gr.getRowCount() === 0) {\n var gr2 = new GlideRecord('u_ap_invoice_line_item');\n gr2.addQuery('u_product_code', 'WDG-4420');\n gr2.query();\n while (gr2.next()) {\n var oldMs2 = gr2.getValue('u_match_status');\n gr2.setValue('u_match_status', '2');\n _ewmLog('u_ap_invoice_line_item', 'u_match_status', oldMs2, gr2.getValue('u_match_status'), '');\n\n var oldVar2 = gr2.getValue('u_match_variance');\n gr2.setValue('u_match_variance', '0');\n _ewmLog('u_ap_invoice_line_item', 'u_match_variance', oldVar2, gr2.getValue('u_match_variance'), '');\n\n var oldGl2 = gr2.getValue('u_gl_account_code');\n gr2.setValue('u_gl_account_code', '5100-200');\n _ewmLog('u_ap_invoice_line_item', 'u_gl_account_code', oldGl2, gr2.getValue('u_gl_account_code'), '');\n\n try {\n var r2 = gr2.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + gr2.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "inv_line_match_sync_po_and_approval", "fires_on_table": "u_ap_invoice_line_item", "filter_condition": "u_match_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked PO line item to Partially Matched and adjust quantity received\n var poLineRef = current.getValue('u_po_line_item_ref');\n if (poLineRef) {\n var grPO = new GlideRecord('u_ap_po_line_item');\n grPO.addQuery('sys_id', poLineRef);\n grPO.query();\n if (grPO.next()) {\n var oldMatchStatus = grPO.getValue('u_match_status');\n grPO.setValue('u_match_status', '2');\n _ewmLog('u_ap_po_line_item', 'u_match_status', oldMatchStatus, grPO.getValue('u_match_status'), '');\n\n var oldGl = grPO.getValue('u_gl_account_code');\n grPO.setValue('u_gl_account_code', current.getValue('u_gl_account_code') || '5000-AP');\n _ewmLog('u_ap_po_line_item', 'u_gl_account_code', oldGl, grPO.getValue('u_gl_account_code'), '');\n\n try {\n var r1 = grPO.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update related approval requests with the matched amount and decision notes\n var invoiceRef = current.getValue('u_vendor_invoice_ref');\n if (invoiceRef) {\n var grAR = new GlideRecord('u_ap_approval_request');\n grAR.addQuery('u_vendor_invoice_ref', invoiceRef);\n grAR.addQuery('u_state', '1'); // Pending approvals\n grAR.query();\n while (grAR.next()) {\n var oldAmount = grAR.getValue('u_amount_at_approval');\n grAR.setValue('u_amount_at_approval', current.getValue('u_line_total') || '0');\n _ewmLog('u_ap_approval_request', 'u_amount_at_approval', oldAmount, grAR.getValue('u_amount_at_approval'), '');\n\n var oldNotes = grAR.getValue('u_decision_notes');\n grAR.setValue('u_decision_notes', 'Invoice line partially matched - variance review required');\n _ewmLog('u_ap_approval_request', 'u_decision_notes', oldNotes, grAR.getValue('u_decision_notes'), '');\n\n var oldEscalated = grAR.getValue('u_escalated');\n grAR.setValue('u_escalated', 'true');\n _ewmLog('u_ap_approval_request', 'u_escalated', oldEscalated, grAR.getValue('u_escalated'), '');\n\n try {\n var r2 = grAR.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "escalated_approval_schedule_payment", "fires_on_table": "u_ap_approval_request", "filter_condition": "u_escalated=true^u_amount_at_approvalISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new payment disbursement for the escalated approval\n var pd = new GlideRecord('u_ap_payment_disbursement');\n pd.initialize();\n pd.setValue('u_total_amount', current.getValue('u_amount_at_approval'));\n _ewmLog('u_ap_payment_disbursement', 'u_total_amount', '', current.getValue('u_amount_at_approval'), '');\n pd.setValue('u_state', '1');\n _ewmLog('u_ap_payment_disbursement', 'u_state', '', '1', '');\n pd.setValue('u_notes', 'Auto-scheduled from escalated approval request');\n _ewmLog('u_ap_payment_disbursement', 'u_notes', '', 'Auto-scheduled from escalated approval request', '');\n try {\n var pdSys = pd.insert();\n if (!pdSys) { _ewmLog('','','','', 'GR insert failed: ' + pd.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the vendor record to set status to Pending Review\n var invRef = current.getValue('u_vendor_invoice_ref');\n if (invRef) {\n var inv = new GlideRecord('u_ap_vendor_invoice');\n if (inv.get(invRef)) {\n var vendorRef = inv.getValue('u_vendor_ref');\n if (vendorRef) {\n var vr = new GlideRecord('u_ap_vendor');\n vr.addQuery('sys_id', vendorRef);\n vr.query();\n while (vr.next()) {\n var oldStatus = vr.getValue('u_status');\n vr.setValue('u_status', '4');\n _ewmLog('u_ap_vendor', 'u_status', oldStatus, '4', '');\n try {\n var vRes = vr.update();\n if (!vRes) { _ewmLog('','','','', 'GR update failed: ' + vr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n // 3. Insert a disbursement invoice map linking the new disbursement to the invoice\n if (pdSys && invRef) {\n var dim = new GlideRecord('u_ap_disbursement_invoice_map');\n dim.initialize();\n dim.setValue('u_disbursement_ref', pdSys);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_disbursement_ref', '', pdSys, '');\n dim.setValue('u_vendor_invoice_ref', invRef);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_vendor_invoice_ref', '', invRef, '');\n dim.setValue('u_settlement_status', '1');\n _ewmLog('u_ap_disbursement_invoice_map', 'u_settlement_status', '', '1', '');\n try {\n var dimRes = dim.insert();\n if (!dimRes) { _ewmLog('','','','', 'GR insert failed: ' + dim.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "vendor_update_credit_and_disb_note", "fires_on_table": "u_ap_vendor", "filter_condition": "u_status=1^u_payment_method=1^u_notesISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // --- 1. Before-BR: update fields on current u_ap_vendor record ---\n\n var oldCreditLimit = current.getValue('u_credit_limit');\n current.setValue('u_credit_limit', '50000');\n _ewmLog('u_ap_vendor', 'u_credit_limit', oldCreditLimit, current.getValue('u_credit_limit'), '');\n\n var oldDefaultCurrency = current.getValue('u_default_currency');\n current.setValue('u_default_currency', 'USD');\n _ewmLog('u_ap_vendor', 'u_default_currency', oldDefaultCurrency, current.getValue('u_default_currency'), '');\n\n var oldContactName = current.getValue('u_contact_name');\n current.setValue('u_contact_name', 'AP Auto-Updated Contact');\n _ewmLog('u_ap_vendor', 'u_contact_name', oldContactName, current.getValue('u_contact_name'), '');\n\n var oldVendorNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Credit limit refreshed during disbursement processing');\n _ewmLog('u_ap_vendor', 'u_notes', oldVendorNotes, current.getValue('u_notes'), '');\n\n // --- 2. Update related payment disbursement records via bank account ---\n var vendorSysId = current.getUniqueValue();\n var bankRef = current.getValue('u_bank_account_ref');\n\n if (bankRef) {\n var gr = new GlideRecord('u_ap_payment_disbursement');\n gr.addQuery('u_bank_account_ref', bankRef);\n gr.addQuery('u_state', '1'); // Scheduled\n gr.query();\n while (gr.next()) {\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Vendor credit limit updated to 50000 USD');\n _ewmLog('u_ap_payment_disbursement', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "disb_finalize_settlement_on_update", "fires_on_table": "u_ap_payment_disbursement", "filter_condition": "u_notesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When a payment disbursement is updated (with notes populated by prior BR),\n // finalize all linked disbursement-invoice map records:\n // set settlement_status=2 (Settled), applied_date, currency_code, and discount_taken.\n\n var gr = new GlideRecord('u_ap_disbursement_invoice_map');\n gr.addQuery('u_disbursement_ref', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_settlement_status');\n gr.setValue('u_settlement_status', '2');\n _ewmLog('u_ap_disbursement_invoice_map', 'u_settlement_status', oldStatus, gr.getValue('u_settlement_status'), '');\n\n var oldDate = gr.getValue('u_applied_date');\n var today = new GlideDateTime().getDate().toString();\n gr.setValue('u_applied_date', today);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_applied_date', oldDate, gr.getValue('u_applied_date'), '');\n\n var oldCurrency = gr.getValue('u_currency_code');\n var disbCurrency = current.getValue('u_currency_code') || 'USD';\n gr.setValue('u_currency_code', disbCurrency);\n _ewmLog('u_ap_disbursement_invoice_map', 'u_currency_code', oldCurrency, gr.getValue('u_currency_code'), '');\n\n var oldDiscount = gr.getValue('u_discount_taken');\n gr.setValue('u_discount_taken', '0');\n _ewmLog('u_ap_disbursement_invoice_map', 'u_discount_taken', oldDiscount, gr.getValue('u_discount_taken'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ap_approval_request", "documentkey": "9a7a152501b143103e48918ce4a0a683", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_po_line_item", "documentkey": "d67a152501b143103e48918ce4a0a689", "fieldname": "u_description", "oldvalue": "", "newvalue": "Auto-generated line for partial receipt on PO PO-2025-00412"}, {"tablename": "u_ap_vendor_invoice", "documentkey": "d56adde101b143103e48918ce4a0a6f6", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_ap_po_line_item", "documentkey": "d67a152501b143103e48918ce4a0a689", "fieldname": "u_unit_price", "oldvalue": "", "newvalue": "12500"}, {"tablename": "u_ap_approval_request", "documentkey": "9a7a152501b143103e48918ce4a0a683", "fieldname": "u_vendor_invoice_ref", "oldvalue": "", "newvalue": "d56adde101b143103e48918ce4a0a6f6"}, {"tablename": "u_ap_po_line_item", "documentkey": "d67a152501b143103e48918ce4a0a689", "fieldname": "u_quantity_ordered", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_purchase_order", "documentkey": "9d6adde101b143103e48918ce4a0a6ef", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ap_approval_request", "documentkey": "9a7a152501b143103e48918ce4a0a683", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_po_line_item", "documentkey": "d67a152501b143103e48918ce4a0a689", "fieldname": "u_match_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_po_line_item", "documentkey": "d67a152501b143103e48918ce4a0a689", "fieldname": "u_purchase_order_ref", "oldvalue": "", "newvalue": "9d6adde101b143103e48918ce4a0a6ef"}, {"tablename": "u_ap_approval_request", "documentkey": "9a7a152501b143103e48918ce4a0a683", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ap_po_line_item", "documentkey": "d67a152501b143103e48918ce4a0a689", "fieldname": "u_tax_rate", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ap_po_line_item", "documentkey": "d67a152501b143103e48918ce4a0a689", "fieldname": "u_line_total", "oldvalue": "", "newvalue": "12500"}, {"tablename": "u_ap_approval_request", "documentkey": "9a7a152501b143103e48918ce4a0a683", "fieldname": "u_amount_at_approval", "oldvalue": "", "newvalue": "7500"}, {"tablename": "u_ap_po_line_item", "documentkey": "d67a152501b143103e48918ce4a0a689", "fieldname": "u_quantity_received", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "1a7a152501b143103e48918ce4a0a682", "u_br_name": "create_approval_on_pending_matched", "u_table_name": "u_ap_approval_request", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "1e7a152501b143103e48918ce4a0a687", "u_br_name": "po_update_create_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_unit_price", "u_old_value": "", "u_new_value": "12500", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "527a152501b143103e48918ce4a0a681", "u_br_name": "create_approval_on_pending_matched", "u_table_name": "u_ap_approval_request", "u_field_name": "u_vendor_invoice_ref", "u_old_value": "", "u_new_value": "d56adde101b143103e48918ce4a0a6f6", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "527a152501b143103e48918ce4a0a683", "u_br_name": "create_approval_on_pending_matched", "u_table_name": "u_ap_approval_request", "u_field_name": "u_amount_at_approval", "u_old_value": "", "u_new_value": "7500", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "527a152501b143103e48918ce4a0a686", "u_br_name": "po_update_create_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_purchase_order_ref", "u_old_value": "", "u_new_value": "9d6adde101b143103e48918ce4a0a6ef", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "567a152501b143103e48918ce4a0a688", "u_br_name": "po_update_create_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_line_total", "u_old_value": "", "u_new_value": "12500", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "5a7a152501b143103e48918ce4a0a684", "u_br_name": "create_approval_on_pending_matched", "u_table_name": "u_ap_purchase_order", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "9a7a152501b143103e48918ce4a0a686", "u_br_name": "po_update_create_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Auto-generated line for partial receipt on PO PO-2025-00412", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "9e7a152501b143103e48918ce4a0a688", "u_br_name": "po_update_create_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_match_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "d27a152501b143103e48918ce4a0a687", "u_br_name": "po_update_create_line_items", "u_table_name": "u_ap_po_line_item", "u_field_name": "u_quantity_ordered", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}, {"sys_id": "de7a152501b143103e48918ce4a0a681", "u_br_name": "create_approval_on_pending_matched", "u_table_name": "u_ap_approval_request", "u_field_name": "u_approval_level", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:28:21"}], "metadata": "{\"domain\": \"accounts_payable_processing\", \"primary_table\": \"u_ap_vendor_invoice\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 2, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 15}"} {"tool_name": "update_afr_audit_finding", "parameters": "{\"table_name\": \"u_afr_audit_finding\", \"operation\": \"update\", \"fields\": {\"u_status\": \"3\"}}", "seed_data": "{\"u_number\": \"FND0007010\", \"u_engagement\": \"a8621569013143103e48918ce4a0a6d6\", \"u_due_date\": \"2025-07-31\", \"u_closed_date\": \"\", \"u_overdue_flag\": \"false\", \"u_control_owner\": \"6c62d169013143103e48918ce4a0a61d\", \"u_title\": \"Privileged Access Review Gap\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:53:22\", \"sys_tags\": \"\", \"sys_id\": \"fc621569013143103e48918ce4a0a6e0\", \"u_description\": \"Quarterly privileged access reviews were not completed for two consecutive periods.\", \"sys_updated_by\": \"admin\", \"u_requires_second_review\": \"true\", \"u_risk_area\": \"Identity and Access Management\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 10:53:01\", \"u_status\": \"3\", \"u_auditor_notes\": \"Initial assessment complete\", \"u_discovery_date\": \"2025-04-01\", \"u_finding_category\": \"4\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"ctrl_owner_1\": {\"u_name\": \"Diana Reeves\", \"u_department\": \"Information Security\", \"u_escalation_contact\": \"vp-security@example.com\", \"u_email\": \"diana.reeves@example.com\", \"u_risk_tier\": \"1\", \"u_title\": \"Senior Control Owner\", \"sys_mod_count\": \"1\", \"u_open_finding_count\": \"3\", \"sys_updated_on\": \"2026-06-30 10:53:22\", \"sys_tags\": \"\", \"sys_id\": \"6c62d169013143103e48918ce4a0a61d\", \"sys_updated_by\": \"admin\", \"u_control_domain\": \"Access Management\", \"u_phone\": \"555-0142\", \"u_owner_notes\": \"Responsible for IAM controls\", \"sys_created_on\": \"2026-06-30 10:53:01\", \"u_last_assigned_date\": \"2026-06-30\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"engagement_1\": {\"u_name\": \"Q2 2025 Regulatory Compliance Audit\", \"u_number\": \"ENG0009001\", \"u_report_issued_date\": \"2025-05-15\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:53:22\", \"sys_tags\": \"\", \"u_scope_description\": \"Full scope regulatory compliance review of IAM controls\", \"sys_id\": \"a8621569013143103e48918ce4a0a6d6\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-06-30\", \"u_total_findings\": \"6\", \"u_auditing_firm\": \"Deloitte\", \"sys_created_on\": \"2026-06-30 10:53:01\", \"u_start_date\": \"2025-03-01\", \"u_audit_type\": \"3\", \"u_status\": \"2\", \"u_engagement_notes\": \"Finding FND0007010 entered remediation\", \"sys_created_by\": \"admin\", \"u_regulatory_framework\": \"SOX 404\"}, \"auditor_1\": {\"u_name\": \"Marcus Chen\", \"u_department\": \"Internal Audit\", \"u_last_review_date\": \"2025-05-20\", \"u_email\": \"marcus.chen@example.com\", \"sys_mod_count\": \"0\", \"u_max_concurrent_reviews\": \"5\", \"sys_updated_on\": \"2026-06-30 10:53:01\", \"sys_tags\": \"\", \"u_auditor_type\": \"4\", \"sys_id\": \"3462d169013143103e48918ce4a0a621\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0199\", \"sys_created_on\": \"2026-06-30 10:53:01\", \"u_active\": \"true\", \"u_certification\": \"CIA, CISA\", \"u_specialization\": \"IT Controls\", \"sys_created_by\": \"admin\", \"u_current_review_count\": \"1\"}, \"finding_seed_row\": {\"u_number\": \"FND0007010\", \"u_engagement\": \"a8621569013143103e48918ce4a0a6d6\", \"u_due_date\": \"2025-07-31\", \"u_closed_date\": \"\", \"u_overdue_flag\": \"false\", \"u_control_owner\": \"6c62d169013143103e48918ce4a0a61d\", \"u_title\": \"Privileged Access Review Gap\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:53:01\", \"sys_tags\": \"\", \"sys_id\": \"30621569013143103e48918ce4a0a6da\", \"u_description\": \"Quarterly privileged access reviews were not completed for two consecutive periods.\", \"sys_updated_by\": \"admin\", \"u_requires_second_review\": \"true\", \"u_risk_area\": \"Identity and Access Management\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 10:53:01\", \"u_status\": \"2\", \"u_auditor_notes\": \"Initial assessment complete\", \"u_discovery_date\": \"2025-04-01\", \"u_finding_category\": \"4\", \"sys_created_by\": \"admin\"}, \"remed_plan_1\": {\"u_number\": \"RMP0004020\", \"u_plan_owner_notes\": \"Draft plan pending submission\", \"u_estimated_cost\": \"0\", \"u_finding\": \"30621569013143103e48918ce4a0a6da\", \"u_approved_evidence_count\": \"0\", \"sys_mod_count\": \"0\", \"u_actual_completion_date\": \"\", \"sys_updated_on\": \"2026-06-30 10:53:01\", \"sys_tags\": \"\", \"sys_id\": \"3c621569013143103e48918ce4a0a6f0\", \"u_corrective_action_type\": \"4\", \"sys_updated_by\": \"admin\", \"u_target_completion_date\": \"2025-07-15\", \"u_submitted_date\": \"2025-04-10\", \"sys_created_on\": \"2026-06-30 10:53:01\", \"u_milestone_count\": \"0\", \"u_status\": \"1\", \"u_late_submission\": \"true\", \"sys_created_by\": \"admin\", \"u_plan_description\": \"Implement automated quarterly privileged access certification process\"}, \"evidence_sub_1\": {\"u_number\": \"EVD0003050\", \"u_evidence_type\": \"5\", \"u_submission_date\": \"2025-05-01 09:00:00\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:53:01\", \"u_submitted_by\": \"Diana Reeves\", \"sys_tags\": \"\", \"sys_id\": \"b8621569013143103e48918ce4a0a6dd\", \"u_reviewed_date\": \"\", \"u_submission_title\": \"Policy Update Draft - Privileged Access Review\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:53:01\", \"u_requires_escalation\": \"false\", \"u_review_status\": \"1\", \"u_attachment_count\": \"2\", \"u_remediation_plan\": \"3c621569013143103e48918ce4a0a6f0\", \"u_reviewer_comments\": \"\", \"sys_created_by\": \"admin\", \"u_evidence_description\": \"Updated privileged access review policy document with quarterly certification requirements\"}, \"review_assign_1\": {\"u_decision_notes\": \"\", \"u_number\": \"REV0002080\", \"u_evidence_submission\": \"b8621569013143103e48918ce4a0a6dd\", \"u_assigned_date\": \"2025-05-02 08:00:00\", \"u_due_date\": \"2025-05-16\", \"u_overdue_flag\": \"true\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"u_decision\": \"1\", \"sys_updated_on\": \"2026-06-30 10:53:01\", \"u_reviewer\": \"3462d169013143103e48918ce4a0a621\", \"sys_tags\": \"\", \"u_review_duration_days\": \"0\", \"u_escalation_reason\": \"\", \"sys_id\": \"f0621569013143103e48918ce4a0a6f4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:53:01\", \"sys_created_by\": \"admin\", \"u_review_level\": \"2\"}}", "schema": "{\"u_afr_audit_finding\": {\"u_number\": {\"type\": \"str\"}, \"u_engagement\": {\"FK\": \"u_afr_audit_engagement\"}, \"u_control_owner\": {\"FK\": \"u_afr_control_owner\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_discovery_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_risk_area\": {\"type\": \"str\"}, \"u_requires_second_review\": {\"type\": \"bool\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_overdue_flag\": {\"type\": \"bool\"}, \"u_finding_category\": {\"type\": \"str\"}, \"u_auditor_notes\": {\"type\": \"str\"}}, \"u_afr_audit_engagement\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_auditing_firm\": {\"type\": \"str\"}, \"u_report_issued_date\": {\"type\": \"str\"}, \"u_total_findings\": {\"type\": \"int\"}, \"u_engagement_notes\": {\"type\": \"str\"}, \"u_regulatory_framework\": {\"type\": \"str\"}}, \"u_afr_control_owner\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_control_domain\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_title\": {\"type\": \"str\"}, \"u_escalation_contact\": {\"type\": \"str\"}, \"u_open_finding_count\": {\"type\": \"int\"}, \"u_last_assigned_date\": {\"type\": \"str\"}, \"u_owner_notes\": {\"type\": \"str\"}, \"u_risk_tier\": {\"type\": \"str\"}}, \"u_afr_remediation_plan\": {\"u_number\": {\"type\": \"str\"}, \"u_finding\": {\"FK\": \"u_afr_audit_finding\"}, \"u_plan_description\": {\"type\": \"str\"}, \"u_target_completion_date\": {\"type\": \"str\"}, \"u_actual_completion_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_corrective_action_type\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_milestone_count\": {\"type\": \"int\"}, \"u_approved_evidence_count\": {\"type\": \"int\"}, \"u_plan_owner_notes\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_late_submission\": {\"type\": \"bool\"}}, \"u_afr_evidence_submission\": {\"u_number\": {\"type\": \"str\"}, \"u_remediation_plan\": {\"FK\": \"u_afr_remediation_plan\"}, \"u_submission_title\": {\"type\": \"str\"}, \"u_evidence_description\": {\"type\": \"str\"}, \"u_submitted_by\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_evidence_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_reviewer_comments\": {\"type\": \"str\"}, \"u_reviewed_date\": {\"type\": \"str\"}, \"u_attachment_count\": {\"type\": \"int\"}, \"u_requires_escalation\": {\"type\": \"bool\"}}, \"u_afr_review_assignment\": {\"u_number\": {\"type\": \"str\"}, \"u_evidence_submission\": {\"FK\": \"u_afr_evidence_submission\"}, \"u_reviewer\": {\"FK\": \"u_afr_auditor\"}, \"u_review_level\": {\"type\": \"str\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_is_second_level\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_review_duration_days\": {\"type\": \"int\"}, \"u_overdue_flag\": {\"type\": \"bool\"}}, \"u_afr_auditor\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_auditor_type\": {\"type\": \"str\"}, \"u_certification\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_max_concurrent_reviews\": {\"type\": \"int\"}, \"u_current_review_count\": {\"type\": \"int\"}, \"u_last_review_date\": {\"type\": \"str\"}}, \"u_afr_remediation_milestone\": {\"u_number\": {\"type\": \"str\"}, \"u_remediation_plan\": {\"FK\": \"u_afr_remediation_plan\"}, \"u_milestone_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_target_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_percent_complete\": {\"type\": \"decimal\"}, \"u_blocker_notes\": {\"type\": \"str\"}, \"u_is_critical_path\": {\"type\": \"bool\"}}, \"u_afr_finding_comment\": {\"u_number\": {\"type\": \"str\"}, \"u_finding\": {\"FK\": \"u_afr_audit_finding\"}, \"u_comment_text\": {\"type\": \"str\"}, \"u_author_name\": {\"type\": \"str\"}, \"u_author_role\": {\"type\": \"str\"}, \"u_comment_date\": {\"type\": \"str\"}, \"u_is_internal\": {\"type\": \"bool\"}, \"u_comment_type\": {\"type\": \"str\"}, \"u_requires_response\": {\"type\": \"bool\"}, \"u_response_due_date\": {\"type\": \"str\"}, \"u_resolved\": {\"type\": \"bool\"}, \"u_resolution_date\": {\"type\": \"str\"}}, \"u_afr_overdue_escalation\": {\"u_number\": {\"type\": \"str\"}, \"u_finding\": {\"FK\": \"u_afr_audit_finding\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_notified_party\": {\"type\": \"str\"}, \"u_days_overdue\": {\"type\": \"int\"}, \"u_status\": {\"type\": \"str\"}, \"u_response_received\": {\"type\": \"bool\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "finding_in_remediation_cascade", "fires_on_table": "u_afr_audit_finding", "filter_condition": "u_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update related remediation plan(s) to Submitted\n var grPlan = new GlideRecord('u_afr_remediation_plan');\n grPlan.addQuery('u_finding', current.getUniqueValue());\n grPlan.query();\n while (grPlan.next()) {\n var oldPlanStatus = grPlan.getValue('u_status');\n grPlan.setValue('u_status', '2');\n _ewmLog('u_afr_remediation_plan', 'u_status', oldPlanStatus, grPlan.getValue('u_status'), '');\n\n var oldPlanNotes = grPlan.getValue('u_plan_owner_notes');\n grPlan.setValue('u_plan_owner_notes', 'Finding moved to In Remediation on ' + new GlideDateTime().getDisplayValue());\n _ewmLog('u_afr_remediation_plan', 'u_plan_owner_notes', oldPlanNotes, grPlan.getValue('u_plan_owner_notes'), '');\n\n try {\n var r1 = grPlan.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPlan.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the control owner record\n var ownerRef = current.getValue('u_control_owner');\n if (ownerRef) {\n var grOwner = new GlideRecord('u_afr_control_owner');\n if (grOwner.get(ownerRef)) {\n var oldDate = grOwner.getValue('u_last_assigned_date');\n grOwner.setValue('u_last_assigned_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_afr_control_owner', 'u_last_assigned_date', oldDate, grOwner.getValue('u_last_assigned_date'), '');\n\n var oldCount = grOwner.getValue('u_open_finding_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grOwner.setValue('u_open_finding_count', newCount);\n _ewmLog('u_afr_control_owner', 'u_open_finding_count', oldCount, grOwner.getValue('u_open_finding_count'), '');\n\n try {\n var r2 = grOwner.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grOwner.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update the audit engagement record\n var engRef = current.getValue('u_engagement');\n if (engRef) {\n var grEng = new GlideRecord('u_afr_audit_engagement');\n if (grEng.get(engRef)) {\n var oldEngNotes = grEng.getValue('u_engagement_notes');\n grEng.setValue('u_engagement_notes', 'Finding ' + current.getValue('u_number') + ' entered remediation');\n _ewmLog('u_afr_audit_engagement', 'u_engagement_notes', oldEngNotes, grEng.getValue('u_engagement_notes'), '');\n\n var oldTotal = grEng.getValue('u_total_findings');\n var updatedTotal = (parseInt(oldTotal, 10) || 0) + 1;\n grEng.setValue('u_total_findings', updatedTotal);\n _ewmLog('u_afr_audit_engagement', 'u_total_findings', oldTotal, grEng.getValue('u_total_findings'), '');\n\n try {\n var r3 = grEng.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grEng.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "plan_submit_late_policy_update_log", "fires_on_table": "u_afr_remediation_plan", "filter_condition": "u_statusCHANGESTO2^u_corrective_action_type=4^u_late_submission=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update current remediation plan fields (before-BR self-write)\n var oldNotes = current.getValue('u_plan_owner_notes');\n current.setValue('u_plan_owner_notes', 'Late policy update submission flagged for review');\n _ewmLog(current.getTableName(), 'u_plan_owner_notes', oldNotes, current.getValue('u_plan_owner_notes'), '');\n\n var oldCost = current.getValue('u_estimated_cost');\n current.setValue('u_estimated_cost', '5000');\n _ewmLog(current.getTableName(), 'u_estimated_cost', oldCost, current.getValue('u_estimated_cost'), '');\n\n var oldMilestone = current.getValue('u_milestone_count');\n current.setValue('u_milestone_count', '3');\n _ewmLog(current.getTableName(), 'u_milestone_count', oldMilestone, current.getValue('u_milestone_count'), '');\n\n // 2. Insert a finding comment to log the late submission event\n var findingRef = current.getValue('u_finding');\n if (findingRef) {\n var gr = new GlideRecord('u_afr_finding_comment');\n gr.initialize();\n gr.setValue('u_finding', findingRef);\n _ewmLog('u_afr_finding_comment', 'u_finding', '', findingRef, '');\n\n gr.setValue('u_comment_text', 'Remediation plan submitted late with corrective action type Policy Update. Estimated cost set to 5000.');\n _ewmLog('u_afr_finding_comment', 'u_comment_text', '', 'Remediation plan submitted late with corrective action type Policy Update. Estimated cost set to 5000.', '');\n\n gr.setValue('u_author_name', 'System');\n _ewmLog('u_afr_finding_comment', 'u_author_name', '', 'System', '');\n\n gr.setValue('u_author_role', '4');\n _ewmLog('u_afr_finding_comment', 'u_author_role', '', '4', '');\n\n gr.setValue('u_comment_type', '4');\n _ewmLog('u_afr_finding_comment', 'u_comment_type', '', '4', '');\n\n gr.setValue('u_is_internal', 'true');\n _ewmLog('u_afr_finding_comment', 'u_is_internal', '', 'true', '');\n\n gr.setValue('u_requires_response', 'true');\n _ewmLog('u_afr_finding_comment', 'u_requires_response', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "escalation_on_comment_insert", "fires_on_table": "u_afr_finding_comment", "filter_condition": "u_comment_type=4^u_requires_response=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an overdue escalation record for the finding referenced by this comment\n var grEsc = new GlideRecord('u_afr_overdue_escalation');\n grEsc.initialize();\n grEsc.setValue('u_finding', current.getValue('u_finding'));\n _ewmLog('u_afr_overdue_escalation', 'u_finding', '', current.getValue('u_finding'), '');\n grEsc.setValue('u_escalation_reason', 'Escalation comment requiring response posted on finding');\n _ewmLog('u_afr_overdue_escalation', 'u_escalation_reason', '', 'Escalation comment requiring response posted on finding', '');\n grEsc.setValue('u_escalation_level', '1');\n _ewmLog('u_afr_overdue_escalation', 'u_escalation_level', '', '1', '');\n grEsc.setValue('u_status', '1');\n _ewmLog('u_afr_overdue_escalation', 'u_status', '', '1', '');\n grEsc.setValue('u_follow_up_required', 'true');\n _ewmLog('u_afr_overdue_escalation', 'u_follow_up_required', '', 'true', '');\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update evidence submissions linked to the finding's remediation plan to flag escalation and set review_status to Escalated\n var grPlan = new GlideRecord('u_afr_remediation_plan');\n grPlan.addQuery('u_finding', current.getValue('u_finding'));\n grPlan.query();\n while (grPlan.next()) {\n var grEvid = new GlideRecord('u_afr_evidence_submission');\n grEvid.addQuery('u_remediation_plan', grPlan.getUniqueValue());\n grEvid.addQuery('u_review_status', '1');\n grEvid.query();\n while (grEvid.next()) {\n var oldEsc = grEvid.getValue('u_requires_escalation');\n grEvid.setValue('u_requires_escalation', 'true');\n _ewmLog('u_afr_evidence_submission', 'u_requires_escalation', oldEsc, 'true', '');\n\n var oldReviewStatus = grEvid.getValue('u_review_status');\n grEvid.setValue('u_review_status', '4');\n _ewmLog('u_afr_evidence_submission', 'u_review_status', oldReviewStatus, '4', '');\n\n try {\n var rEvid = grEvid.update();\n if (!rEvid) { _ewmLog('','','','', 'GR update failed: ' + grEvid.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "escalated_evidence_update_review_esc", "fires_on_table": "u_afr_evidence_submission", "filter_condition": "u_review_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update related overdue escalation records to Director level and add resolution notes\n var grEsc = new GlideRecord('u_afr_overdue_escalation');\n grEsc.addQuery('u_finding', current.getValue('u_remediation_plan'));\n grEsc.addQuery('u_status', '1');\n grEsc.query();\n while (grEsc.next()) {\n var oldLevel = grEsc.getValue('u_escalation_level');\n grEsc.setValue('u_escalation_level', '2');\n _ewmLog('u_afr_overdue_escalation', 'u_escalation_level', oldLevel, grEsc.getValue('u_escalation_level'), '');\n\n var oldNotes = grEsc.getValue('u_resolution_notes');\n grEsc.setValue('u_resolution_notes', 'Evidence escalated - review status changed to Escalated on submission ' + current.getValue('u_number'));\n _ewmLog('u_afr_overdue_escalation', 'u_resolution_notes', oldNotes, grEsc.getValue('u_resolution_notes'), '');\n\n try {\n var r1 = grEsc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update related review assignments to flag escalation and set decision to Approved\n var grRev = new GlideRecord('u_afr_review_assignment');\n grRev.addQuery('u_evidence_submission', current.getUniqueValue());\n grRev.addQuery('u_decision', '1');\n grRev.query();\n while (grRev.next()) {\n var oldDecision = grRev.getValue('u_decision');\n grRev.setValue('u_decision', '2');\n _ewmLog('u_afr_review_assignment', 'u_decision', oldDecision, grRev.getValue('u_decision'), '');\n\n var oldReason = grRev.getValue('u_escalation_reason');\n grRev.setValue('u_escalation_reason', 'Auto-approved: evidence submission escalated for higher-level review');\n _ewmLog('u_afr_review_assignment', 'u_escalation_reason', oldReason, grRev.getValue('u_escalation_reason'), '');\n\n try {\n var r2 = grRev.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grRev.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "set_review_completion_on_approval", "fires_on_table": "u_afr_review_assignment", "filter_condition": "u_decisionCHANGESTO2^u_is_second_level=true", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Set completed_date to now\n var oldCompleted = current.getValue('u_completed_date');\n var nowDT = new GlideDateTime().getDisplayValue();\n current.setValue('u_completed_date', nowDT);\n _ewmLog('u_afr_review_assignment', 'u_completed_date', oldCompleted, current.getValue('u_completed_date'), '');\n\n // 2. Set decision_notes to indicate second-level approval\n var oldNotes = current.getValue('u_decision_notes');\n current.setValue('u_decision_notes', 'Second-level review approved. Finding cleared for closure.');\n _ewmLog('u_afr_review_assignment', 'u_decision_notes', oldNotes, current.getValue('u_decision_notes'), '');\n\n // 3. Calculate review_duration_days from assigned_date to now\n var oldDuration = current.getValue('u_review_duration_days');\n var assignedStr = current.getValue('u_assigned_date');\n var duration = 0;\n if (assignedStr) {\n var assignedGDT = new GlideDateTime(assignedStr);\n var nowGDT = new GlideDateTime();\n var diffMs = gs.dateDiff(assignedGDT.getDisplayValue(), nowGDT.getDisplayValue(), true);\n duration = Math.max(1, Math.round(parseInt(diffMs, 10) / 86400));\n } else {\n duration = 1;\n }\n current.setValue('u_review_duration_days', duration);\n _ewmLog('u_afr_review_assignment', 'u_review_duration_days', oldDuration, current.getValue('u_review_duration_days'), '');\n\n // 4. Clear overdue_flag since review is now complete\n var oldOverdue = current.getValue('u_overdue_flag');\n current.setValue('u_overdue_flag', 'false');\n _ewmLog('u_afr_review_assignment', 'u_overdue_flag', oldOverdue, current.getValue('u_overdue_flag'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_afr_audit_engagement", "documentkey": "a8621569013143103e48918ce4a0a6d6", "fieldname": "u_total_findings", "oldvalue": "5", "newvalue": "6"}, {"tablename": "u_afr_control_owner", "documentkey": "6c62d169013143103e48918ce4a0a61d", "fieldname": "u_open_finding_count", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_afr_audit_engagement", "documentkey": "a8621569013143103e48918ce4a0a6d6", "fieldname": "u_engagement_notes", "oldvalue": "Engagement in progress", "newvalue": "Finding FND0007010 entered remediation"}, {"tablename": "u_afr_control_owner", "documentkey": "6c62d169013143103e48918ce4a0a61d", "fieldname": "u_last_assigned_date", "oldvalue": "2025-01-10", "newvalue": "2026-06-30"}, {"tablename": "u_afr_audit_finding", "documentkey": "fc621569013143103e48918ce4a0a6e0", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}], "ewm_logs": [{"sys_id": "31725969013143103e48918ce4a0a6be", "u_br_name": "finding_in_remediation_cascade", "u_table_name": "u_afr_audit_engagement", "u_field_name": "u_engagement_notes", "u_old_value": "Engagement in progress", "u_new_value": "Finding FND0007010 entered remediation", "u_error": "", "sys_created_on": "2026-06-30 10:53:22"}, {"sys_id": "7d721569013143103e48918ce4a0a6c7", "u_br_name": "finding_in_remediation_cascade", "u_table_name": "u_afr_control_owner", "u_field_name": "u_open_finding_count", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:53:22"}, {"sys_id": "b9725969013143103e48918ce4a0a6be", "u_br_name": "finding_in_remediation_cascade", "u_table_name": "u_afr_audit_engagement", "u_field_name": "u_total_findings", "u_old_value": "5", "u_new_value": "6", "u_error": "", "sys_created_on": "2026-06-30 10:53:22"}, {"sys_id": "bd721569013143103e48918ce4a0a6c6", "u_br_name": "finding_in_remediation_cascade", "u_table_name": "u_afr_control_owner", "u_field_name": "u_last_assigned_date", "u_old_value": "2025-01-10", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:53:22"}], "metadata": "{\"domain\": \"audit_finding_remediation\", \"primary_table\": \"u_afr_audit_finding\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 5}"} {"tool_name": "update_afr_audit_finding", "parameters": "{\"table_name\": \"u_afr_audit_finding\", \"operation\": \"update\", \"fields\": {\"u_status\": \"3\", \"u_severity\": \"1\"}}", "seed_data": "{\"u_number\": \"\", \"u_engagement\": \"e960ade501f143103e48918ce4a0a6ff\", \"u_due_date\": \"2025-01-15\", \"u_closed_date\": \"\", \"u_overdue_flag\": \"false\", \"u_control_owner\": \"ad60ade501f143103e48918ce4a0a6e8\", \"u_title\": \"Privileged Access Review Gap\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:54:35\", \"sys_tags\": \"\", \"sys_id\": \"6d60ede501f143103e48918ce4a0a602\", \"u_description\": \"Privileged accounts not reviewed within the required 90-day cycle per policy AC-6.\", \"sys_updated_by\": \"admin\", \"u_requires_second_review\": \"true\", \"u_risk_area\": \"Access Management\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 11:54:15\", \"u_status\": \"3\", \"u_auditor_notes\": \"Critical finding auto-initialized - second-level review required\", \"u_discovery_date\": \"2024-10-15\", \"u_finding_category\": \"1\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"control_owner_1\": {\"u_name\": \"Jane Whitfield\", \"u_department\": \"Information Security\", \"u_escalation_contact\": \"IT Risk Office\", \"u_email\": \"jane.whitfield@example.com\", \"u_risk_tier\": \"3\", \"u_title\": \"Senior Control Manager\", \"sys_mod_count\": \"1\", \"u_open_finding_count\": \"3\", \"sys_updated_on\": \"2026-06-30 11:54:35\", \"sys_tags\": \"\", \"sys_id\": \"ad60ade501f143103e48918ce4a0a6e8\", \"sys_updated_by\": \"admin\", \"u_control_domain\": \"Access Management\", \"u_phone\": \"555-0142\", \"u_owner_notes\": \"Responsible for access control remediation activities\", \"sys_created_on\": \"2026-06-30 11:54:15\", \"u_last_assigned_date\": \"2026-06-30\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"audit_engagement_1\": {\"u_name\": \"Q4 2024 Internal Compliance Audit\", \"u_number\": \"\", \"u_report_issued_date\": \"\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:54:15\", \"sys_tags\": \"\", \"u_scope_description\": \"Review of access management controls across all business units\", \"sys_id\": \"e960ade501f143103e48918ce4a0a6ff\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2024-12-31\", \"u_total_findings\": \"5\", \"u_auditing_firm\": \"Internal Audit Division\", \"sys_created_on\": \"2026-06-30 11:54:15\", \"u_start_date\": \"2024-10-01\", \"u_audit_type\": \"1\", \"u_status\": \"1\", \"u_engagement_notes\": \"\", \"sys_created_by\": \"admin\", \"u_regulatory_framework\": \"SOX 404\"}, \"existing_escalation\": {\"u_number\": \"\", \"u_response_received\": \"false\", \"u_days_overdue\": \"30\", \"u_finding\": \"\", \"u_notified_party\": \"Audit Compliance Team\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:54:15\", \"sys_tags\": \"\", \"u_escalation_reason\": \"Remediation plan not submitted within 30 days\", \"u_follow_up_required\": \"true\", \"sys_id\": \"e160ade501f143103e48918ce4a0a6ec\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"Pending manager acknowledgement\", \"sys_created_on\": \"2026-06-30 11:54:15\", \"u_escalation_level\": \"1\", \"u_status\": \"1\", \"u_response_date\": \"\", \"sys_created_by\": \"admin\", \"u_escalation_date\": \"\"}}", "schema": "{\"u_afr_audit_finding\": {\"u_number\": {\"type\": \"str\"}, \"u_engagement\": {\"FK\": \"u_afr_audit_engagement\"}, \"u_control_owner\": {\"FK\": \"u_afr_control_owner\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_discovery_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_risk_area\": {\"type\": \"str\"}, \"u_requires_second_review\": {\"type\": \"bool\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_overdue_flag\": {\"type\": \"bool\"}, \"u_finding_category\": {\"type\": \"str\"}, \"u_auditor_notes\": {\"type\": \"str\"}}, \"u_afr_audit_engagement\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_auditing_firm\": {\"type\": \"str\"}, \"u_report_issued_date\": {\"type\": \"str\"}, \"u_total_findings\": {\"type\": \"int\"}, \"u_engagement_notes\": {\"type\": \"str\"}, \"u_regulatory_framework\": {\"type\": \"str\"}}, \"u_afr_control_owner\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_control_domain\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_title\": {\"type\": \"str\"}, \"u_escalation_contact\": {\"type\": \"str\"}, \"u_open_finding_count\": {\"type\": \"int\"}, \"u_last_assigned_date\": {\"type\": \"str\"}, \"u_owner_notes\": {\"type\": \"str\"}, \"u_risk_tier\": {\"type\": \"str\"}}, \"u_afr_remediation_plan\": {\"u_number\": {\"type\": \"str\"}, \"u_finding\": {\"FK\": \"u_afr_audit_finding\"}, \"u_plan_description\": {\"type\": \"str\"}, \"u_target_completion_date\": {\"type\": \"str\"}, \"u_actual_completion_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_corrective_action_type\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_milestone_count\": {\"type\": \"int\"}, \"u_approved_evidence_count\": {\"type\": \"int\"}, \"u_plan_owner_notes\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_late_submission\": {\"type\": \"bool\"}}, \"u_afr_evidence_submission\": {\"u_number\": {\"type\": \"str\"}, \"u_remediation_plan\": {\"FK\": \"u_afr_remediation_plan\"}, \"u_submission_title\": {\"type\": \"str\"}, \"u_evidence_description\": {\"type\": \"str\"}, \"u_submitted_by\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_evidence_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_reviewer_comments\": {\"type\": \"str\"}, \"u_reviewed_date\": {\"type\": \"str\"}, \"u_attachment_count\": {\"type\": \"int\"}, \"u_requires_escalation\": {\"type\": \"bool\"}}, \"u_afr_review_assignment\": {\"u_number\": {\"type\": \"str\"}, \"u_evidence_submission\": {\"FK\": \"u_afr_evidence_submission\"}, \"u_reviewer\": {\"FK\": \"u_afr_auditor\"}, \"u_review_level\": {\"type\": \"str\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_is_second_level\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_review_duration_days\": {\"type\": \"int\"}, \"u_overdue_flag\": {\"type\": \"bool\"}}, \"u_afr_auditor\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_auditor_type\": {\"type\": \"str\"}, \"u_certification\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_max_concurrent_reviews\": {\"type\": \"int\"}, \"u_current_review_count\": {\"type\": \"int\"}, \"u_last_review_date\": {\"type\": \"str\"}}, \"u_afr_remediation_milestone\": {\"u_number\": {\"type\": \"str\"}, \"u_remediation_plan\": {\"FK\": \"u_afr_remediation_plan\"}, \"u_milestone_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_target_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_percent_complete\": {\"type\": \"decimal\"}, \"u_blocker_notes\": {\"type\": \"str\"}, \"u_is_critical_path\": {\"type\": \"bool\"}}, \"u_afr_finding_comment\": {\"u_number\": {\"type\": \"str\"}, \"u_finding\": {\"FK\": \"u_afr_audit_finding\"}, \"u_comment_text\": {\"type\": \"str\"}, \"u_author_name\": {\"type\": \"str\"}, \"u_author_role\": {\"type\": \"str\"}, \"u_comment_date\": {\"type\": \"str\"}, \"u_is_internal\": {\"type\": \"bool\"}, \"u_comment_type\": {\"type\": \"str\"}, \"u_requires_response\": {\"type\": \"bool\"}, \"u_response_due_date\": {\"type\": \"str\"}, \"u_resolved\": {\"type\": \"bool\"}, \"u_resolution_date\": {\"type\": \"str\"}}, \"u_afr_overdue_escalation\": {\"u_number\": {\"type\": \"str\"}, \"u_finding\": {\"FK\": \"u_afr_audit_finding\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_notified_party\": {\"type\": \"str\"}, \"u_days_overdue\": {\"type\": \"int\"}, \"u_status\": {\"type\": \"str\"}, \"u_response_received\": {\"type\": \"bool\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "create_plan_on_critical_remediation", "fires_on_table": "u_afr_audit_finding", "filter_condition": "u_statusCHANGESTO3^u_severity=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Remediation Plan for this critical finding\n var grPlan = new GlideRecord('u_afr_remediation_plan');\n grPlan.initialize();\n grPlan.setValue('u_finding', current.getValue('u_number'));\n _ewmLog('u_afr_remediation_plan', 'u_finding', '', current.getValue('u_number'), '');\n grPlan.setValue('u_status', '1');\n _ewmLog('u_afr_remediation_plan', 'u_status', '', '1', '');\n grPlan.setValue('u_plan_description', 'Auto-generated remediation plan for critical finding ' + current.getValue('u_number'));\n _ewmLog('u_afr_remediation_plan', 'u_plan_description', '', 'Auto-generated remediation plan for critical finding ' + current.getValue('u_number'), '');\n try {\n var planResult = grPlan.insert();\n if (!planResult) { _ewmLog('','','','', 'GR insert failed: ' + grPlan.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the Control Owner record with last assigned date and increment open finding count\n var ownerRef = current.getValue('u_control_owner');\n if (ownerRef) {\n var grOwner = new GlideRecord('u_afr_control_owner');\n if (grOwner.get(ownerRef)) {\n var oldDate = grOwner.getValue('u_last_assigned_date');\n var todayStr = new GlideDateTime().getDate().toString();\n grOwner.setValue('u_last_assigned_date', todayStr);\n _ewmLog('u_afr_control_owner', 'u_last_assigned_date', oldDate, grOwner.getValue('u_last_assigned_date'), '');\n\n var oldCount = grOwner.getValue('u_open_finding_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grOwner.setValue('u_open_finding_count', newCount);\n _ewmLog('u_afr_control_owner', 'u_open_finding_count', oldCount, String(newCount), '');\n\n try {\n var ownerResult = grOwner.update();\n if (!ownerResult) { _ewmLog('','','','', 'GR update failed: ' + grOwner.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "init_sys_change_remediation_plan", "fires_on_table": "u_afr_remediation_plan", "filter_condition": "u_status=1^u_corrective_action_type=2", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set defaults on the new remediation plan (before insert, self-loop)\n var oldMilestone = current.getValue('u_milestone_count');\n current.setValue('u_milestone_count', 3);\n _ewmLog('u_afr_remediation_plan', 'u_milestone_count', oldMilestone, current.getValue('u_milestone_count'), '');\n\n var oldCost = current.getValue('u_estimated_cost');\n current.setValue('u_estimated_cost', 5000);\n _ewmLog('u_afr_remediation_plan', 'u_estimated_cost', oldCost, current.getValue('u_estimated_cost'), '');\n\n var oldNotes = current.getValue('u_plan_owner_notes');\n current.setValue('u_plan_owner_notes', 'System change remediation initialized with default milestones');\n _ewmLog('u_afr_remediation_plan', 'u_plan_owner_notes', oldNotes, current.getValue('u_plan_owner_notes'), '');\n\n // 2. Update the parent audit engagement to increment total findings and add notes\n var findingSysId = current.getValue('u_finding');\n if (findingSysId) {\n var findingGr = new GlideRecord('u_afr_audit_finding');\n if (findingGr.get(findingSysId)) {\n var engSysId = findingGr.getValue('u_engagement');\n if (engSysId) {\n var engGr = new GlideRecord('u_afr_audit_engagement');\n if (engGr.get(engSysId)) {\n var oldTotal = engGr.getValue('u_total_findings');\n var newTotal = (parseInt(oldTotal, 10) || 0) + 1;\n engGr.setValue('u_total_findings', newTotal);\n _ewmLog('u_afr_audit_engagement', 'u_total_findings', oldTotal, engGr.getValue('u_total_findings'), '');\n\n var oldEngNotes = engGr.getValue('u_engagement_notes');\n engGr.setValue('u_engagement_notes', 'System change remediation plan created for finding ' + findingGr.getValue('u_number'));\n _ewmLog('u_afr_audit_engagement', 'u_engagement_notes', oldEngNotes, engGr.getValue('u_engagement_notes'), '');\n\n try {\n var r = engGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + engGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "engagement_update_cascade_actions", "fires_on_table": "u_afr_audit_engagement", "filter_condition": "u_engagement_notesISNOTEMPTY^u_total_findingsISNOTEMPTY^u_audit_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Before-BR: update current u_afr_audit_engagement record (self-write via setValue)\n var oldScope = current.getValue('u_scope_description');\n current.setValue('u_scope_description', 'Updated scope - findings under active remediation');\n _ewmLog('u_afr_audit_engagement', 'u_scope_description', oldScope, current.getValue('u_scope_description'), '');\n\n var oldStatus = current.getValue('u_status');\n current.setValue('u_status', '2');\n _ewmLog('u_afr_audit_engagement', 'u_status', oldStatus, current.getValue('u_status'), '');\n\n // 2. Insert a finding comment to document the engagement update\n var grComment = new GlideRecord('u_afr_finding_comment');\n grComment.initialize();\n grComment.setValue('u_comment_text', 'Audit engagement updated due to new remediation plan submission');\n _ewmLog('u_afr_finding_comment', 'u_comment_text', '', 'Audit engagement updated due to new remediation plan submission', '');\n grComment.setValue('u_author_name', 'System Automation');\n _ewmLog('u_afr_finding_comment', 'u_author_name', '', 'System Automation', '');\n grComment.setValue('u_author_role', '4');\n _ewmLog('u_afr_finding_comment', 'u_author_role', '', '4', '');\n grComment.setValue('u_comment_type', '3');\n _ewmLog('u_afr_finding_comment', 'u_comment_type', '', '3', '');\n grComment.setValue('u_is_internal', 'true');\n _ewmLog('u_afr_finding_comment', 'u_is_internal', '', 'true', '');\n try {\n var r1 = grComment.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grComment.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert an overdue escalation record as a precautionary tracking entry\n var grEsc = new GlideRecord('u_afr_overdue_escalation');\n grEsc.initialize();\n grEsc.setValue('u_escalation_reason', 'Engagement findings count updated - monitoring for overdue risk');\n _ewmLog('u_afr_overdue_escalation', 'u_escalation_reason', '', 'Engagement findings count updated - monitoring for overdue risk', '');\n grEsc.setValue('u_escalation_level', '1');\n _ewmLog('u_afr_overdue_escalation', 'u_escalation_level', '', '1', '');\n grEsc.setValue('u_notified_party', 'Audit Manager');\n _ewmLog('u_afr_overdue_escalation', 'u_notified_party', '', 'Audit Manager', '');\n grEsc.setValue('u_days_overdue', '0');\n _ewmLog('u_afr_overdue_escalation', 'u_days_overdue', '', '0', '');\n grEsc.setValue('u_status', '1');\n _ewmLog('u_afr_overdue_escalation', 'u_status', '', '1', '');\n grEsc.setValue('u_follow_up_required', 'true');\n _ewmLog('u_afr_overdue_escalation', 'u_follow_up_required', '', 'true', '');\n try {\n var r2 = grEsc.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "set_escalation_defaults_on_insert", "fires_on_table": "u_afr_overdue_escalation", "filter_condition": "u_escalation_level=1^u_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Set default fields on the new overdue escalation record\n var old1 = current.getValue('u_notified_party');\n current.setValue('u_notified_party', 'Audit Compliance Team');\n _ewmLog('u_afr_overdue_escalation', 'u_notified_party', old1, current.getValue('u_notified_party'), '');\n\n var old2 = current.getValue('u_days_overdue');\n current.setValue('u_days_overdue', 30);\n _ewmLog('u_afr_overdue_escalation', 'u_days_overdue', old2, current.getValue('u_days_overdue'), '');\n\n var old3 = current.getValue('u_response_received');\n current.setValue('u_response_received', 'false');\n _ewmLog('u_afr_overdue_escalation', 'u_response_received', old3, current.getValue('u_response_received'), '');\n\n var old4 = current.getValue('u_follow_up_required');\n current.setValue('u_follow_up_required', 'true');\n _ewmLog('u_afr_overdue_escalation', 'u_follow_up_required', old4, current.getValue('u_follow_up_required'), '');\n\n var old5 = current.getValue('u_resolution_notes');\n current.setValue('u_resolution_notes', 'Pending manager acknowledgement');\n _ewmLog('u_afr_overdue_escalation', 'u_resolution_notes', old5, current.getValue('u_resolution_notes'), '');\n\n var old6 = current.getValue('u_escalation_reason');\n current.setValue('u_escalation_reason', 'Remediation plan not submitted within 30 days');\n _ewmLog('u_afr_overdue_escalation', 'u_escalation_reason', old6, current.getValue('u_escalation_reason'), '');\n\n // Update existing open escalations for the same finding to mark follow-up and set escalation_level to 2\n var findingRef = current.getValue('u_finding');\n if (findingRef) {\n var gr = new GlideRecord('u_afr_overdue_escalation');\n gr.addQuery('u_finding', findingRef);\n gr.addQuery('u_status', '1');\n gr.addQuery('sys_id', '!=', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_afr_overdue_escalation', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldEscLevel = gr.getValue('u_escalation_level');\n gr.setValue('u_escalation_level', '2');\n _ewmLog('u_afr_overdue_escalation', 'u_escalation_level', oldEscLevel, gr.getValue('u_escalation_level'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "esc_ack_director_update_ctrl_owner", "fires_on_table": "u_afr_overdue_escalation", "filter_condition": "u_statusCHANGESTO2^u_escalation_level=2", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n var findingRef = current.getValue('u_finding');\n if (!findingRef) return;\n\n var findGr = new GlideRecord('u_afr_audit_finding');\n if (!findGr.get(findingRef)) return;\n\n var ownerRef = findGr.getValue('u_control_owner');\n if (!ownerRef) return;\n\n var gr = new GlideRecord('u_afr_control_owner');\n gr.addQuery('sys_id', ownerRef);\n gr.query();\n while (gr.next()) {\n var oldRiskTier = gr.getValue('u_risk_tier');\n gr.setValue('u_risk_tier', '1');\n _ewmLog('u_afr_control_owner', 'u_risk_tier', oldRiskTier, gr.getValue('u_risk_tier'), '');\n\n var oldEscContact = gr.getValue('u_escalation_contact');\n gr.setValue('u_escalation_contact', 'Director Escalation Desk');\n _ewmLog('u_afr_control_owner', 'u_escalation_contact', oldEscContact, gr.getValue('u_escalation_contact'), '');\n\n var oldNotes = gr.getValue('u_owner_notes');\n gr.setValue('u_owner_notes', 'Director-level escalation acknowledged for overdue finding. Immediate remediation required.');\n _ewmLog('u_afr_control_owner', 'u_owner_notes', oldNotes, gr.getValue('u_owner_notes'), '');\n\n var oldDate = gr.getValue('u_last_assigned_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n gr.setValue('u_last_assigned_date', today);\n _ewmLog('u_afr_control_owner', 'u_last_assigned_date', oldDate, gr.getValue('u_last_assigned_date'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "owner_tier_update_cascade_actions", "fires_on_table": "u_afr_control_owner", "filter_condition": "u_risk_tierCHANGESTO1^u_last_assigned_dateISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an evidence submission to flag high-risk owner activity\n var grEvid = new GlideRecord('u_afr_evidence_submission');\n grEvid.initialize();\n grEvid.setValue('u_submission_title', 'Auto-generated: High-risk owner escalation evidence');\n _ewmLog('u_afr_evidence_submission', 'u_submission_title', '', 'Auto-generated: High-risk owner escalation evidence', '');\n grEvid.setValue('u_evidence_description', 'Control owner ' + current.getValue('u_name') + ' escalated to risk tier High');\n _ewmLog('u_afr_evidence_submission', 'u_evidence_description', '', grEvid.getValue('u_evidence_description'), '');\n grEvid.setValue('u_submitted_by', current.getValue('u_name'));\n _ewmLog('u_afr_evidence_submission', 'u_submitted_by', '', current.getValue('u_name'), '');\n grEvid.setValue('u_review_status', '1');\n _ewmLog('u_afr_evidence_submission', 'u_review_status', '', '1', '');\n grEvid.setValue('u_evidence_type', '3');\n _ewmLog('u_afr_evidence_submission', 'u_evidence_type', '', '3', '');\n try {\n var r1 = grEvid.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grEvid.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an audit finding for the high-risk owner escalation\n var grFind = new GlideRecord('u_afr_audit_finding');\n grFind.initialize();\n grFind.setValue('u_title', 'High-risk tier escalation for ' + current.getValue('u_name'));\n _ewmLog('u_afr_audit_finding', 'u_title', '', grFind.getValue('u_title'), '');\n grFind.setValue('u_description', 'Auto-created finding due to control owner risk tier change to High');\n _ewmLog('u_afr_audit_finding', 'u_description', '', grFind.getValue('u_description'), '');\n grFind.setValue('u_status', '1');\n _ewmLog('u_afr_audit_finding', 'u_status', '', '1', '');\n grFind.setValue('u_severity', '1');\n _ewmLog('u_afr_audit_finding', 'u_severity', '', '1', '');\n grFind.setValue('u_finding_category', '5');\n _ewmLog('u_afr_audit_finding', 'u_finding_category', '', '5', '');\n grFind.setValue('u_risk_area', 'Control Owner Risk Tier Escalation');\n _ewmLog('u_afr_audit_finding', 'u_risk_area', '', 'Control Owner Risk Tier Escalation', '');\n grFind.setValue('u_overdue_flag', 'false');\n _ewmLog('u_afr_audit_finding', 'u_overdue_flag', '', 'false', '');\n grFind.setValue('u_auditor_notes', 'Triggered by risk tier change on owner: ' + current.getValue('u_name'));\n _ewmLog('u_afr_audit_finding', 'u_auditor_notes', '', grFind.getValue('u_auditor_notes'), '');\n try {\n var r2 = grFind.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grFind.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "init_critical_finding_defaults", "fires_on_table": "u_afr_audit_finding", "filter_condition": "u_severity=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- Before-insert: set defaults on the new critical audit finding ---\n\n // 1. Set status to Open\n var oldStatus = current.getValue('u_status');\n current.setValue('u_status', '1');\n _ewmLog(current.getTableName(), 'u_status', oldStatus, current.getValue('u_status'), '');\n\n // 2. Set overdue_flag to false\n var oldOverdue = current.getValue('u_overdue_flag');\n current.setValue('u_overdue_flag', 'false');\n _ewmLog(current.getTableName(), 'u_overdue_flag', oldOverdue, current.getValue('u_overdue_flag'), '');\n\n // 3. Critical findings require second-level review per business constraint\n var oldSecondReview = current.getValue('u_requires_second_review');\n current.setValue('u_requires_second_review', 'true');\n _ewmLog(current.getTableName(), 'u_requires_second_review', oldSecondReview, current.getValue('u_requires_second_review'), '');\n\n // 4. Default finding category to Compliance for critical findings\n var oldCategory = current.getValue('u_finding_category');\n current.setValue('u_finding_category', '1');\n _ewmLog(current.getTableName(), 'u_finding_category', oldCategory, current.getValue('u_finding_category'), '');\n\n // 5. Set auditor notes\n var oldNotes = current.getValue('u_auditor_notes');\n current.setValue('u_auditor_notes', 'Critical finding auto-initialized - second-level review required');\n _ewmLog(current.getTableName(), 'u_auditor_notes', oldNotes, current.getValue('u_auditor_notes'), '');\n\n // --- After setting current fields, insert a remediation milestone ---\n var gr = new GlideRecord('u_afr_remediation_milestone');\n gr.initialize();\n gr.setValue('u_milestone_title', 'Initial Assessment for Critical Finding');\n _ewmLog('u_afr_remediation_milestone', 'u_milestone_title', '', 'Initial Assessment for Critical Finding', '');\n\n gr.setValue('u_description', 'Auto-created milestone for critical audit finding requiring immediate triage and second-level review');\n _ewmLog('u_afr_remediation_milestone', 'u_description', '', 'Auto-created milestone for critical audit finding requiring immediate triage and second-level review', '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_afr_remediation_milestone', 'u_status', '', '1', '');\n\n gr.setValue('u_sequence_order', '1');\n _ewmLog('u_afr_remediation_milestone', 'u_sequence_order', '', '1', '');\n\n gr.setValue('u_is_critical_path', 'true');\n _ewmLog('u_afr_remediation_milestone', 'u_is_critical_path', '', 'true', '');\n\n gr.setValue('u_assigned_to', 'Audit Triage Team');\n _ewmLog('u_afr_remediation_milestone', 'u_assigned_to', '', 'Audit Triage Team', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_afr_remediation_plan", "documentkey": "6270ede501f143103e48918ce4a0a61d", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_afr_control_owner", "documentkey": "ad60ade501f143103e48918ce4a0a6e8", "fieldname": "u_open_finding_count", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_afr_remediation_plan", "documentkey": "6270ede501f143103e48918ce4a0a61d", "fieldname": "u_approved_evidence_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_afr_remediation_plan", "documentkey": "6270ede501f143103e48918ce4a0a61d", "fieldname": "u_late_submission", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_afr_control_owner", "documentkey": "ad60ade501f143103e48918ce4a0a6e8", "fieldname": "u_last_assigned_date", "oldvalue": "2024-11-01", "newvalue": "2026-06-30"}, {"tablename": "u_afr_remediation_plan", "documentkey": "6270ede501f143103e48918ce4a0a61d", "fieldname": "u_corrective_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_afr_remediation_plan", "documentkey": "6270ede501f143103e48918ce4a0a61d", "fieldname": "u_plan_description", "oldvalue": "", "newvalue": "Auto-generated remediation plan for critical finding null"}, {"tablename": "u_afr_audit_finding", "documentkey": "6d60ede501f143103e48918ce4a0a602", "fieldname": "u_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_afr_remediation_plan", "documentkey": "6270ede501f143103e48918ce4a0a61d", "fieldname": "u_milestone_count", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "2a70ede501f143103e48918ce4a0a61c", "u_br_name": "create_plan_on_critical_remediation", "u_table_name": "u_afr_remediation_plan", "u_field_name": "u_plan_description", "u_old_value": "", "u_new_value": "Auto-generated remediation plan for critical finding null", "u_error": "", "sys_created_on": "2026-06-30 11:54:35"}, {"sys_id": "2e70ede501f143103e48918ce4a0a61e", "u_br_name": "create_plan_on_critical_remediation", "u_table_name": "u_afr_control_owner", "u_field_name": "u_open_finding_count", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:54:35"}, {"sys_id": "a270ede501f143103e48918ce4a0a61e", "u_br_name": "create_plan_on_critical_remediation", "u_table_name": "u_afr_control_owner", "u_field_name": "u_last_assigned_date", "u_old_value": "2024-11-01", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:54:35"}, {"sys_id": "e670ede501f143103e48918ce4a0a61b", "u_br_name": "create_plan_on_critical_remediation", "u_table_name": "u_afr_remediation_plan", "u_field_name": "u_finding", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:54:35"}, {"sys_id": "ee70ede501f143103e48918ce4a0a61b", "u_br_name": "create_plan_on_critical_remediation", "u_table_name": "u_afr_remediation_plan", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:54:35"}], "metadata": "{\"domain\": \"audit_finding_remediation\", \"primary_table\": \"u_afr_audit_finding\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 9}"} {"tool_name": "update_cal_job", "parameters": "{\"table_name\": \"u_cal_job\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\", \"u_overall_result\": \"2\"}}", "seed_data": "{\"u_number\": \"CAL-JOB-2024-1087\", \"u_tolerance_standard\": \"ISO 17025 Section 7.6\", \"u_assigned_technician\": \"2d878d6501bd03103e48918ce4a0a671\", \"u_state\": \"5\", \"u_technician_notes\": \"Multiple readings outside tolerance on AC voltage range\", \"sys_mod_count\": \"1\", \"u_calibration_procedure\": \"PROC-ELC-5730A-REV3\", \"u_scheduled_date\": \"2024-11-15\", \"u_equipment\": \"a1878d6501bd03103e48918ce4a0a675\", \"sys_updated_on\": \"2026-06-30 10:05:55\", \"sys_tags\": \"\", \"u_environmental_conditions\": \"Temp: 23.1C, Humidity: 45%\", \"u_requires_recalibration\": \"true\", \"u_priority\": \"4\", \"sys_id\": \"f9878d6501bd03103e48918ce4a0a67b\", \"sys_updated_by\": \"admin\", \"u_job_type\": \"1\", \"sys_created_on\": \"2026-06-30 10:05:34\", \"u_start_datetime\": \"2024-11-15 08:00:00\", \"u_overall_result\": \"2\", \"sys_created_by\": \"admin\", \"u_end_datetime\": \"2024-11-15 12:30:00\"}", "supporting_data": "{\"technician_main\": {\"u_name\": \"Marcus Reilly\", \"u_department\": \"Restricted Calibration Lab\", \"u_email\": \"marcus.reilly@calibrationlab.com\", \"u_lab_access_level\": \"2\", \"sys_mod_count\": \"2\", \"u_employee_id\": \"TECH-4821\", \"sys_updated_on\": \"2026-06-30 10:05:55\", \"u_specialization_notes\": \"Schedule plan suspended - critical priority review required\", \"sys_tags\": \"\", \"u_last_training_date\": \"2024-09-10\", \"u_total_jobs_completed\": \"43\", \"sys_id\": \"2d878d6501bd03103e48918ce4a0a671\", \"sys_updated_by\": \"admin\", \"u_phone\": \"+1-555-0147\", \"sys_created_on\": \"2026-06-30 10:05:34\", \"u_certification_level\": \"3\", \"u_hire_date\": \"2018-03-15\", \"u_supervisor_name\": \"Dr. Helena Voss\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"equipment_main\": {\"u_name\": \"Fluke 5730A Multifunction Calibrator\", \"u_manufacturer\": \"Fluke Calibration\", \"u_out_of_service_reason\": \"Calibration job CAL-JOB-2024-1087 failed\", \"u_purchase_date\": \"2020-01-20\", \"sys_mod_count\": \"1\", \"u_last_calibration_date\": \"2024-06-01\", \"u_model_number\": \"5730A\", \"sys_updated_on\": \"2026-06-30 10:05:55\", \"sys_tags\": \"\", \"u_asset_tag\": \"EQ-90234\", \"u_category\": \"\", \"u_criticality\": \"4\", \"sys_id\": \"a1878d6501bd03103e48918ce4a0a675\", \"u_next_due_date\": \"\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:05:34\", \"u_calibration_interval_days\": \"0\", \"u_location\": \"Quarantine Bay A\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-FC5730A-0091\"}, \"schedule_plan_main\": {\"u_name\": \"SP-5730A-QUARTERLY\", \"u_responsible_technician\": \"2d878d6501bd03103e48918ce4a0a671\", \"u_last_job_created_date\": \"2024-10-01\", \"sys_mod_count\": \"1\", \"u_auto_create_job\": \"true\", \"u_equipment\": \"a1878d6501bd03103e48918ce4a0a675\", \"sys_updated_on\": \"2026-06-30 10:05:55\", \"sys_tags\": \"\", \"u_regulatory_requirement\": \"ISO/IEC 17025:2017\", \"u_next_scheduled_date\": \"2025-01-01\", \"u_priority\": \"4\", \"sys_id\": \"25878d6501bd03103e48918ce4a0a64e\", \"u_frequency_days\": \"90\", \"sys_updated_by\": \"admin\", \"u_advance_notice_days\": \"14\", \"sys_created_on\": \"2026-06-30 10:05:34\", \"u_plan_start_date\": \"2024-01-01\", \"u_plan_notes\": \"Suspended due to critical equipment out-of-service\", \"u_plan_status\": \"2\", \"sys_created_by\": \"admin\"}, \"tech_qualification_main\": {\"u_qualification_date\": \"2023-05-10\", \"u_equipment_category\": \"\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:05:55\", \"sys_tags\": \"\", \"u_qualification_level\": \"2\", \"sys_id\": \"f5878d6501bd03103e48918ce4a0a678\", \"u_qualification_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_technician\": \"2d878d6501bd03103e48918ce4a0a671\", \"sys_created_on\": \"2026-06-30 10:05:34\", \"u_certificate_reference\": \"NCA-CERT-2023-7891\", \"u_renewal_required\": \"true\", \"u_training_course\": \"Advanced Electrical Calibration TC-400\", \"u_expiry_date\": \"2025-05-10\", \"u_qualification_notes\": \"Restricted per lab access level change\", \"u_issuing_authority\": \"National Calibration Authority\", \"sys_created_by\": \"admin\"}, \"cert_record_active\": {\"u_renewal_date\": \"2025-05-01\", \"u_accreditation_standard\": \"ISO/IEC 17025:2017\", \"sys_mod_count\": \"0\", \"u_certificate_number\": \"CERT-2024-00456\", \"sys_updated_on\": \"2026-06-30 10:05:34\", \"u_calibration_job\": \"\", \"sys_tags\": \"\", \"u_remarks\": \"Annual certification for Fluke 5730A calibrator\", \"u_renewal_reminder_sent\": \"false\", \"u_standards_body\": \"\", \"sys_id\": \"3d878d6501bd03103e48918ce4a0a651\", \"u_issue_date\": \"2024-06-01\", \"sys_updated_by\": \"admin\", \"u_scope_of_certification\": \"Electrical multifunction calibration\", \"sys_created_on\": \"2026-06-30 10:05:34\", \"u_issuing_officer\": \"Dr. Alan Whitfield\", \"u_certificate_document_ref\": \"DOC-REF-2024-0456\", \"u_certification_status\": \"1\", \"u_expiry_date\": \"2025-06-01\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cal_job\": {\"u_number\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_assigned_technician\": {\"FK\": \"u_cal_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_calibration_procedure\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_tolerance_standard\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_requires_recalibration\": {\"type\": \"bool\"}, \"u_environmental_conditions\": {\"type\": \"str\"}, \"u_job_type\": {\"type\": \"str\"}}, \"u_cal_equipment\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_calibration_interval_days\": {\"type\": \"int\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_out_of_service_reason\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_cal_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_certification_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_jobs_completed\": {\"type\": \"int\"}, \"u_specialization_notes\": {\"type\": \"str\"}, \"u_lab_access_level\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_last_training_date\": {\"type\": \"str\"}}, \"u_cal_certification_record\": {\"u_certificate_number\": {\"type\": \"str\"}, \"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_standards_body\": {\"FK\": \"u_cal_standards_body\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_certification_status\": {\"type\": \"str\"}, \"u_scope_of_certification\": {\"type\": \"str\"}, \"u_accreditation_standard\": {\"type\": \"str\"}, \"u_renewal_reminder_sent\": {\"type\": \"bool\"}, \"u_renewal_date\": {\"type\": \"str\"}, \"u_issuing_officer\": {\"type\": \"str\"}, \"u_certificate_document_ref\": {\"type\": \"str\"}, \"u_remarks\": {\"type\": \"str\"}}, \"u_cal_standards_body\": {\"u_name\": {\"type\": \"str\"}, \"u_abbreviation\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_accreditation_number\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accreditation_expiry\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}}, \"u_cal_measurement_reading\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_reading_sequence\": {\"type\": \"int\"}, \"u_parameter_name\": {\"type\": \"str\"}, \"u_nominal_value\": {\"type\": \"decimal\"}, \"u_measured_value\": {\"type\": \"decimal\"}, \"u_upper_tolerance\": {\"type\": \"decimal\"}, \"u_lower_tolerance\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_within_tolerance\": {\"type\": \"bool\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_notes\": {\"type\": \"str\"}}, \"u_cal_equipment_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_default_interval_days\": {\"type\": \"int\"}, \"u_requires_external_cert\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_min_technician_level\": {\"type\": \"str\"}, \"u_industry_sector\": {\"type\": \"str\"}, \"u_parent_category\": {\"type\": \"str\"}}, \"u_cal_technician_qualification\": {\"u_technician\": {\"FK\": \"u_cal_technician\"}, \"u_equipment_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_qualification_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_qualification_level\": {\"type\": \"str\"}, \"u_training_course\": {\"type\": \"str\"}, \"u_certificate_reference\": {\"type\": \"str\"}, \"u_renewal_required\": {\"type\": \"bool\"}, \"u_qualification_notes\": {\"type\": \"str\"}}, \"u_cal_failure_review\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_review_number\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_failure_cause\": {\"type\": \"str\"}, \"u_corrective_action\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_risk_assessment\": {\"type\": \"str\"}, \"u_retest_authorized\": {\"type\": \"bool\"}}, \"u_cal_schedule_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_responsible_technician\": {\"FK\": \"u_cal_technician\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_plan_start_date\": {\"type\": \"str\"}, \"u_next_scheduled_date\": {\"type\": \"str\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_advance_notice_days\": {\"type\": \"int\"}, \"u_auto_create_job\": {\"type\": \"bool\"}, \"u_last_job_created_date\": {\"type\": \"str\"}, \"u_plan_notes\": {\"type\": \"str\"}, \"u_regulatory_requirement\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}}", "business_rules": [{"name": "failed_job_oos_and_review", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5^u_overall_result=2", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update equipment to Out of Service\n var eqGr = new GlideRecord('u_cal_equipment');\n eqGr.addQuery('sys_id', current.getValue('u_equipment'));\n eqGr.query();\n if (eqGr.next()) {\n var oldStatus = eqGr.getValue('u_status');\n eqGr.setValue('u_status', '2');\n _ewmLog('u_cal_equipment', 'u_status', oldStatus, eqGr.getValue('u_status'), '');\n var oldReason = eqGr.getValue('u_out_of_service_reason');\n eqGr.setValue('u_out_of_service_reason', 'Calibration job ' + current.getValue('u_number') + ' failed');\n _ewmLog('u_cal_equipment', 'u_out_of_service_reason', oldReason, eqGr.getValue('u_out_of_service_reason'), '');\n try {\n var r1 = eqGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + eqGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a Failure Review record\n var frGr = new GlideRecord('u_cal_failure_review');\n frGr.initialize();\n frGr.setValue('u_calibration_job', current.getUniqueValue());\n _ewmLog('u_cal_failure_review', 'u_calibration_job', '', current.getUniqueValue(), '');\n frGr.setValue('u_review_status', '1');\n _ewmLog('u_cal_failure_review', 'u_review_status', '', '1', '');\n try {\n var r2 = frGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + frGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Increment technician total_jobs_completed\n var techGr = new GlideRecord('u_cal_technician');\n techGr.addQuery('sys_id', current.getValue('u_assigned_technician'));\n techGr.query();\n if (techGr.next()) {\n var oldCount = techGr.getValue('u_total_jobs_completed');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n techGr.setValue('u_total_jobs_completed', newCount);\n _ewmLog('u_cal_technician', 'u_total_jobs_completed', oldCount, String(newCount), '');\n try {\n var r3 = techGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + techGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "equip_update_on_status_change", "fires_on_table": "u_cal_equipment", "filter_condition": "u_status=2^u_criticality=4^u_out_of_service_reasonISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set the equipment's calibration interval to 0 (suspended) when critical equipment goes out of service\n var oldInterval = current.getValue('u_calibration_interval_days');\n current.setValue('u_calibration_interval_days', 0);\n _ewmLog('u_cal_equipment', 'u_calibration_interval_days', oldInterval, '0', '');\n\n // 2. Set next_due_date to empty since equipment is out of service\n var oldNextDue = current.getValue('u_next_due_date');\n current.setValue('u_next_due_date', '');\n _ewmLog('u_cal_equipment', 'u_next_due_date', oldNextDue, '', '');\n\n // 3. Set location to quarantine area\n var oldLocation = current.getValue('u_location');\n current.setValue('u_location', 'Quarantine Bay A');\n _ewmLog('u_cal_equipment', 'u_location', oldLocation, 'Quarantine Bay A', '');\n\n // 4. Suspend the associated schedule plan for this equipment\n var grPlan = new GlideRecord('u_cal_schedule_plan');\n grPlan.addQuery('u_equipment', current.getUniqueValue());\n grPlan.addQuery('u_plan_status', '1');\n grPlan.query();\n while (grPlan.next()) {\n var oldPlanStatus = grPlan.getValue('u_plan_status');\n grPlan.setValue('u_plan_status', '2');\n _ewmLog('u_cal_schedule_plan', 'u_plan_status', oldPlanStatus, '2', '');\n var oldPlanNotes = grPlan.getValue('u_plan_notes');\n grPlan.setValue('u_plan_notes', 'Suspended due to critical equipment out-of-service');\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', oldPlanNotes, 'Suspended due to critical equipment out-of-service', '');\n try {\n var r = grPlan.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grPlan.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "plan_suspend_update_tech_and_cert", "fires_on_table": "u_cal_schedule_plan", "filter_condition": "u_plan_statusCHANGESTO2^u_priority=4", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update the responsible technician's specialization notes and lab access level\n var techRef = current.getValue('u_responsible_technician');\n if (techRef) {\n var grTech = new GlideRecord('u_cal_technician');\n grTech.addQuery('sys_id', techRef);\n grTech.query();\n if (grTech.next()) {\n var oldNotes = grTech.getValue('u_specialization_notes');\n grTech.setValue('u_specialization_notes', 'Schedule plan suspended - critical priority review required');\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldNotes, grTech.getValue('u_specialization_notes'), '');\n\n var oldAccess = grTech.getValue('u_lab_access_level');\n grTech.setValue('u_lab_access_level', '2');\n _ewmLog('u_cal_technician', 'u_lab_access_level', oldAccess, grTech.getValue('u_lab_access_level'), '');\n\n try {\n var r1 = grTech.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTech.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a certification record documenting the suspension\n var equipRef = current.getValue('u_equipment');\n var grCert = new GlideRecord('u_cal_certification_record');\n grCert.initialize();\n\n grCert.setValue('u_certification_status', '3');\n _ewmLog('u_cal_certification_record', 'u_certification_status', '', grCert.getValue('u_certification_status'), '');\n\n grCert.setValue('u_remarks', 'Auto-revoked due to critical schedule plan suspension - plan: ' + current.getValue('u_name'));\n _ewmLog('u_cal_certification_record', 'u_remarks', '', grCert.getValue('u_remarks'), '');\n\n try {\n var r2 = grCert.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grCert.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "tech_restricted_access_cascade_updates", "fires_on_table": "u_cal_technician", "filter_condition": "u_lab_access_levelCHANGESTO2^u_specialization_notesISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Before-BR self-loop: update current technician record\n var oldDept = current.getValue('u_department');\n current.setValue('u_department', 'Restricted Calibration Lab');\n _ewmLog(current.getTableName(), 'u_department', oldDept, current.getValue('u_department'), '');\n\n var oldSupervisor = current.getValue('u_supervisor_name');\n current.setValue('u_supervisor_name', 'Dr. Helena Voss');\n _ewmLog(current.getTableName(), 'u_supervisor_name', oldSupervisor, current.getValue('u_supervisor_name'), '');\n\n // 2. Update technician qualifications to Restricted level\n var grQual = new GlideRecord('u_cal_technician_qualification');\n grQual.addQuery('u_technician', current.getUniqueValue());\n grQual.addQuery('u_qualification_status', '1');\n grQual.query();\n while (grQual.next()) {\n var oldLevel = grQual.getValue('u_qualification_level');\n grQual.setValue('u_qualification_level', '2');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_level', oldLevel, grQual.getValue('u_qualification_level'), '');\n\n var oldNotes = grQual.getValue('u_qualification_notes');\n grQual.setValue('u_qualification_notes', 'Restricted per lab access level change');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_notes', oldNotes, grQual.getValue('u_qualification_notes'), '');\n\n try {\n var r1 = grQual.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grQual.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update certification records linked to jobs assigned to this technician\n var grCert = new GlideRecord('u_cal_certification_record');\n grCert.addQuery('u_certification_status', '1');\n grCert.query();\n while (grCert.next()) {\n var jobRef = grCert.getValue('u_calibration_job');\n if (jobRef) {\n var grJob = new GlideRecord('u_cal_job');\n if (grJob.get(jobRef) && grJob.getValue('u_assigned_technician') == current.getUniqueValue()) {\n var oldRemarks = grCert.getValue('u_remarks');\n grCert.setValue('u_remarks', 'Technician restricted to level 2 access');\n _ewmLog('u_cal_certification_record', 'u_remarks', oldRemarks, grCert.getValue('u_remarks'), '');\n\n var oldOfficer = grCert.getValue('u_issuing_officer');\n grCert.setValue('u_issuing_officer', 'System - Access Level Change');\n _ewmLog('u_cal_certification_record', 'u_issuing_officer', oldOfficer, grCert.getValue('u_issuing_officer'), '');\n\n try {\n var r2 = grCert.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCert.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cal_equipment", "documentkey": "a1878d6501bd03103e48918ce4a0a675", "fieldname": "u_next_due_date", "oldvalue": "2024-12-01", "newvalue": ""}, {"tablename": "u_cal_certification_record", "documentkey": "f69741a501bd03103e48918ce4a0a615", "fieldname": "u_remarks", "oldvalue": "", "newvalue": "Auto-revoked due to critical schedule plan suspension - plan: SP-5730A-QUARTERLY"}, {"tablename": "u_cal_failure_review", "documentkey": "b29741a501bd03103e48918ce4a0a618", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_schedule_plan", "documentkey": "25878d6501bd03103e48918ce4a0a64e", "fieldname": "u_plan_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_technician", "documentkey": "2d878d6501bd03103e48918ce4a0a671", "fieldname": "u_supervisor_name", "oldvalue": "Dr. Alan Whitfield", "newvalue": "Dr. Helena Voss"}, {"tablename": "u_cal_equipment", "documentkey": "a1878d6501bd03103e48918ce4a0a675", "fieldname": "u_calibration_interval_days", "oldvalue": "180", "newvalue": "0"}, {"tablename": "u_cal_failure_review", "documentkey": "b29741a501bd03103e48918ce4a0a618", "fieldname": "u_calibration_job", "oldvalue": "", "newvalue": "f9878d6501bd03103e48918ce4a0a67b"}, {"tablename": "u_cal_technician", "documentkey": "2d878d6501bd03103e48918ce4a0a671", "fieldname": "u_department", "oldvalue": "Precision Metrology", "newvalue": "Restricted Calibration Lab"}, {"tablename": "u_cal_certification_record", "documentkey": "f69741a501bd03103e48918ce4a0a615", "fieldname": "u_renewal_reminder_sent", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_technician_qualification", "documentkey": "f5878d6501bd03103e48918ce4a0a678", "fieldname": "u_qualification_level", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_cal_equipment", "documentkey": "a1878d6501bd03103e48918ce4a0a675", "fieldname": "u_location", "oldvalue": "Lab 3 - Bay 7", "newvalue": "Quarantine Bay A"}, {"tablename": "u_cal_failure_review", "documentkey": "b29741a501bd03103e48918ce4a0a618", "fieldname": "u_retest_authorized", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_technician", "documentkey": "2d878d6501bd03103e48918ce4a0a671", "fieldname": "u_lab_access_level", "oldvalue": "4", "newvalue": "2"}, {"tablename": "u_cal_certification_record", "documentkey": "f69741a501bd03103e48918ce4a0a615", "fieldname": "u_certification_status", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cal_technician_qualification", "documentkey": "f5878d6501bd03103e48918ce4a0a678", "fieldname": "u_qualification_notes", "oldvalue": "Qualified for all electrical parameter calibrations", "newvalue": "Restricted per lab access level change"}, {"tablename": "u_cal_equipment", "documentkey": "a1878d6501bd03103e48918ce4a0a675", "fieldname": "u_out_of_service_reason", "oldvalue": "", "newvalue": "Calibration job CAL-JOB-2024-1087 failed"}, {"tablename": "u_cal_equipment", "documentkey": "a1878d6501bd03103e48918ce4a0a675", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_failure_review", "documentkey": "b29741a501bd03103e48918ce4a0a618", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cal_job", "documentkey": "f9878d6501bd03103e48918ce4a0a67b", "fieldname": "u_state", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_cal_schedule_plan", "documentkey": "25878d6501bd03103e48918ce4a0a64e", "fieldname": "u_plan_notes", "oldvalue": "Quarterly calibration per ISO 17025 requirement", "newvalue": "Suspended due to critical equipment out-of-service"}, {"tablename": "u_cal_technician", "documentkey": "2d878d6501bd03103e48918ce4a0a671", "fieldname": "u_specialization_notes", "oldvalue": "Dimensional and pressure calibration specialist", "newvalue": "Schedule plan suspended - critical priority review required"}, {"tablename": "u_cal_technician", "documentkey": "2d878d6501bd03103e48918ce4a0a671", "fieldname": "u_total_jobs_completed", "oldvalue": "42", "newvalue": "43"}], "ewm_logs": [{"sys_id": "329741a501bd03103e48918ce4a0a617", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_failure_review", "u_field_name": "u_calibration_job", "u_old_value": "", "u_new_value": "f9878d6501bd03103e48918ce4a0a67b", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "329741a501bd03103e48918ce4a0a619", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_technician", "u_field_name": "u_total_jobs_completed", "u_old_value": "42", "u_new_value": "43", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "32978d6501bd03103e48918ce4a0a68f", "u_br_name": "failed_job_oos_and_review", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "", "u_new_value": "Calibration job CAL-JOB-2024-1087 failed", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "72978d6501bd03103e48918ce4a0a68e", "u_br_name": "failed_job_oos_and_review", "u_table_name": "u_cal_equipment", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "72978d6501bd03103e48918ce4a0a694", "u_br_name": "plan_suspend_update_tech_and_cert", "u_table_name": "u_cal_technician", "u_field_name": "u_specialization_notes", "u_old_value": "Dimensional and pressure calibration specialist", "u_new_value": "Schedule plan suspended - critical priority review required", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "769741a501bd03103e48918ce4a0a611", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_level", "u_old_value": "3", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "769741a501bd03103e48918ce4a0a614", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_certification_record", "u_field_name": "u_certification_status", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "7a9741a501bd03103e48918ce4a0a617", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_failure_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "7a978d6501bd03103e48918ce4a0a690", "u_br_name": "equip_update_on_status_change", "u_table_name": "u_cal_equipment", "u_field_name": "u_next_due_date", "u_old_value": "2024-12-01", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "7e978d6501bd03103e48918ce4a0a691", "u_br_name": "equip_update_on_status_change", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "b2978d6501bd03103e48918ce4a0a691", "u_br_name": "equip_update_on_status_change", "u_table_name": "u_cal_equipment", "u_field_name": "u_location", "u_old_value": "Lab 3 - Bay 7", "u_new_value": "Quarantine Bay A", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "ba9741a501bd03103e48918ce4a0a610", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_technician", "u_field_name": "u_supervisor_name", "u_old_value": "Dr. Alan Whitfield", "u_new_value": "Dr. Helena Voss", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "be9741a501bd03103e48918ce4a0a614", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_certification_record", "u_field_name": "u_remarks", "u_old_value": "", "u_new_value": "Auto-revoked due to critical schedule plan suspension - plan: SP-5730A-QUARTERLY", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "f6978d6501bd03103e48918ce4a0a692", "u_br_name": "equip_update_on_status_change", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Quarterly calibration per ISO 17025 requirement", "u_new_value": "Suspended due to critical equipment out-of-service", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "fa978d6501bd03103e48918ce4a0a694", "u_br_name": "plan_suspend_update_tech_and_cert", "u_table_name": "u_cal_technician", "u_field_name": "u_lab_access_level", "u_old_value": "4", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "fa978d6501bd03103e48918ce4a0a695", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_technician", "u_field_name": "u_department", "u_old_value": "Precision Metrology", "u_new_value": "Restricted Calibration Lab", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "fe9741a501bd03103e48918ce4a0a611", "u_br_name": "tech_restricted_access_cascade_updates", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_notes", "u_old_value": "Qualified for all electrical parameter calibrations", "u_new_value": "Restricted per lab access level change", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}, {"sys_id": "fe978d6501bd03103e48918ce4a0a68f", "u_br_name": "equip_update_on_status_change", "u_table_name": "u_cal_equipment", "u_field_name": "u_calibration_interval_days", "u_old_value": "180", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:05:55"}], "metadata": "{\"domain\": \"calibration_and_certification\", \"primary_table\": \"u_cal_job\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 4, \"expected_br_count\": 4, \"all_brs_fired\": true, \"audit_count\": 22}"} {"tool_name": "update_cal_job", "parameters": "{\"table_name\": \"u_cal_job\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_number\": \"CAL-JOB-2025-00148\", \"u_tolerance_standard\": \"ISO 17025:2017 Section 7.6\", \"u_assigned_technician\": \"fab709a501bd03103e48918ce4a0a6ff\", \"u_state\": \"5\", \"u_technician_notes\": \"Re-test after initial failure - DC voltage still out of tolerance\", \"sys_mod_count\": \"1\", \"u_calibration_procedure\": \"PROC-ELEC-5730A-REV3\", \"u_scheduled_date\": \"2025-01-12\", \"u_equipment\": \"43b749a501bd03103e48918ce4a0a603\", \"sys_updated_on\": \"2026-06-30 10:06:49\", \"sys_tags\": \"\", \"u_environmental_conditions\": \"Temp: 22.8C, Humidity: 44%\", \"u_requires_recalibration\": \"true\", \"u_priority\": \"4\", \"sys_id\": \"c7b749a501bd03103e48918ce4a0a616\", \"sys_updated_by\": \"admin\", \"u_job_type\": \"3\", \"sys_created_on\": \"2026-06-30 10:06:29\", \"u_start_datetime\": \"2025-01-12 09:00:00\", \"u_overall_result\": \"2\", \"sys_created_by\": \"admin\", \"u_end_datetime\": \"2025-01-12 17:00:00\"}", "supporting_data": "{\"technician_main\": {\"u_name\": \"Marcus Reilly\", \"u_department\": \"Metrology\", \"u_email\": \"marcus.reilly@labcorp.com\", \"u_lab_access_level\": \"3\", \"sys_mod_count\": \"2\", \"u_employee_id\": \"EMP-90421\", \"sys_updated_on\": \"2026-06-30 10:06:49\", \"u_specialization_notes\": \"Equipment EQ-2024-0873 placed out of service - review assignments\", \"sys_tags\": \"\", \"u_last_training_date\": \"2026-06-30\", \"u_total_jobs_completed\": \"43\", \"sys_id\": \"fab709a501bd03103e48918ce4a0a6ff\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0147\", \"sys_created_on\": \"2026-06-30 10:06:28\", \"u_certification_level\": \"3\", \"u_hire_date\": \"2018-03-15\", \"u_supervisor_name\": \"Dr. Helen Cho\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"equipment_main\": {\"u_name\": \"Fluke 5730A Multifunction Calibrator\", \"u_manufacturer\": \"Fluke Calibration\", \"u_out_of_service_reason\": \"Calibration job CAL-JOB-2025-00148 failed\", \"u_purchase_date\": \"2020-05-20\", \"sys_mod_count\": \"1\", \"u_last_calibration_date\": \"2024-01-10\", \"u_model_number\": \"5730A\", \"sys_updated_on\": \"2026-06-30 10:06:49\", \"sys_tags\": \"\", \"u_asset_tag\": \"EQ-2024-0873\", \"u_category\": \"\", \"u_criticality\": \"4\", \"sys_id\": \"43b749a501bd03103e48918ce4a0a603\", \"u_next_due_date\": \"2025-01-10\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:06:28\", \"u_calibration_interval_days\": \"365\", \"u_location\": \"Lab Building C, Room 204\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-FC-887412\"}, \"schedule_plan_main\": {\"u_name\": \"Annual Cal Plan - Fluke 5730A\", \"u_responsible_technician\": \"fab709a501bd03103e48918ce4a0a6ff\", \"u_last_job_created_date\": \"2024-01-05\", \"sys_mod_count\": \"1\", \"u_auto_create_job\": \"true\", \"u_equipment\": \"43b749a501bd03103e48918ce4a0a603\", \"sys_updated_on\": \"2026-06-30 10:06:49\", \"sys_tags\": \"\", \"u_regulatory_requirement\": \"ISO/IEC 17025\", \"u_next_scheduled_date\": \"2025-01-10\", \"u_priority\": \"3\", \"sys_id\": \"4bb709a501bd03103e48918ce4a0a6ec\", \"u_frequency_days\": \"365\", \"sys_updated_by\": \"admin\", \"u_advance_notice_days\": \"30\", \"sys_created_on\": \"2026-06-30 10:06:28\", \"u_plan_start_date\": \"2024-01-10\", \"u_plan_notes\": \"Auto-suspended: equipment out of service due to high criticality failure\", \"u_plan_status\": \"2\", \"sys_created_by\": \"admin\"}, \"standards_body_main\": {\"u_name\": \"American Association for Laboratory Accreditation\", \"u_country\": \"United States\", \"u_website\": \"https://www.a2la.org\", \"u_contact_phone\": \"301-644-3248\", \"u_abbreviation\": \"A2LA\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:06:49\", \"sys_tags\": \"\", \"u_is_active\": \"false\", \"u_scope_description\": \"Includes Level III technician unrestricted calibration scope\", \"sys_id\": \"c7b709a501bd03103e48918ce4a0a6f2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"level3-notifications@calibration-authority.org\", \"sys_created_on\": \"2026-06-30 10:06:28\", \"u_accreditation_expiry\": \"2026-12-31\", \"u_body_type\": \"2\", \"u_accreditation_number\": \"ACC-US-2024-0051\", \"sys_created_by\": \"admin\"}, \"equip_category_main\": {\"u_name\": \"Electrical Calibrators\", \"u_category_code\": \"ELEC-CAL\", \"u_requires_external_cert\": \"true\", \"u_min_technician_level\": \"2\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 10:06:28\", \"sys_tags\": \"\", \"sys_id\": \"cfb749a501bd03103e48918ce4a0a608\", \"u_description\": \"Multi-function electrical calibration instruments\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:06:28\", \"u_active\": \"true\", \"u_industry_sector\": \"Metrology\", \"sys_created_by\": \"admin\", \"u_default_interval_days\": \"365\", \"u_regulatory_framework\": \"ISO/IEC 17025\"}, \"tech_qual_1\": {\"u_qualification_date\": \"2023-04-01\", \"u_equipment_category\": \"cfb749a501bd03103e48918ce4a0a608\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:06:49\", \"sys_tags\": \"\", \"u_qualification_level\": \"2\", \"sys_id\": \"87b709a501bd03103e48918ce4a0a6dd\", \"u_qualification_status\": \"4\", \"sys_updated_by\": \"admin\", \"u_technician\": \"fab709a501bd03103e48918ce4a0a6ff\", \"sys_created_on\": \"2026-06-30 10:06:28\", \"u_certificate_reference\": \"CERT-QUAL-90421-A\", \"u_renewal_required\": \"true\", \"u_training_course\": \"Advanced Electrical Calibration TC-301\", \"u_expiry_date\": \"2026-04-01\", \"u_qualification_notes\": \"Pending renewal due to schedule plan suspension for equipment 43b749a501bd03103e48918ce4a0a603\", \"u_issuing_authority\": \"A2LA\", \"sys_created_by\": \"admin\"}, \"tech_qual_2\": {\"u_qualification_date\": \"2023-09-15\", \"u_equipment_category\": \"cfb749a501bd03103e48918ce4a0a608\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:06:49\", \"sys_tags\": \"\", \"u_qualification_level\": \"2\", \"sys_id\": \"0fb709a501bd03103e48918ce4a0a6e0\", \"u_qualification_status\": \"4\", \"sys_updated_by\": \"admin\", \"u_technician\": \"fab709a501bd03103e48918ce4a0a6ff\", \"sys_created_on\": \"2026-06-30 10:06:28\", \"u_certificate_reference\": \"CERT-QUAL-90421-B\", \"u_renewal_required\": \"true\", \"u_training_course\": \"Thermodynamic Calibration TC-405\", \"u_expiry_date\": \"2026-09-15\", \"u_qualification_notes\": \"Pending renewal due to schedule plan suspension for equipment 43b749a501bd03103e48918ce4a0a603\", \"u_issuing_authority\": \"NIST\", \"sys_created_by\": \"admin\"}, \"cal_job_seed\": {\"u_number\": \"CAL-JOB-2025-00147\", \"u_tolerance_standard\": \"ISO 17025:2017 Section 7.6\", \"u_assigned_technician\": \"fab709a501bd03103e48918ce4a0a6ff\", \"u_state\": \"2\", \"u_technician_notes\": \"Multiple readings outside tolerance on DC voltage range\", \"sys_mod_count\": \"0\", \"u_calibration_procedure\": \"PROC-ELEC-5730A-REV3\", \"u_scheduled_date\": \"2025-01-10\", \"u_equipment\": \"43b749a501bd03103e48918ce4a0a603\", \"sys_updated_on\": \"2026-06-30 10:06:29\", \"sys_tags\": \"\", \"u_environmental_conditions\": \"Temp: 23.1C, Humidity: 45%\", \"u_requires_recalibration\": \"true\", \"u_priority\": \"3\", \"sys_id\": \"87b749a501bd03103e48918ce4a0a606\", \"sys_updated_by\": \"admin\", \"u_job_type\": \"1\", \"sys_created_on\": \"2026-06-30 10:06:29\", \"u_start_datetime\": \"2025-01-10 08:00:00\", \"u_overall_result\": \"2\", \"sys_created_by\": \"admin\", \"u_end_datetime\": \"2025-01-10 16:00:00\"}, \"cert_record_main\": {\"u_renewal_date\": \"2025-01-01\", \"u_accreditation_standard\": \"ISO/IEC 17025:2017\", \"sys_mod_count\": \"1\", \"u_certificate_number\": \"CERT-2024-A2LA-00873\", \"sys_updated_on\": \"2026-06-30 10:06:49\", \"u_calibration_job\": \"87b749a501bd03103e48918ce4a0a606\", \"sys_tags\": \"\", \"u_remarks\": \"Certification pending renewal - schedule plan suspended\", \"u_renewal_reminder_sent\": \"false\", \"u_standards_body\": \"c7b709a501bd03103e48918ce4a0a6f2\", \"sys_id\": \"43b749a501bd03103e48918ce4a0a622\", \"u_issue_date\": \"2024-01-15\", \"sys_updated_by\": \"admin\", \"u_scope_of_certification\": \"DC/AC Voltage, Current, Resistance\", \"sys_created_on\": \"2026-06-30 10:06:29\", \"u_issuing_officer\": \"Dr. James Whitfield\", \"u_certificate_document_ref\": \"DOC-REF-2024-00873\", \"u_certification_status\": \"4\", \"u_expiry_date\": \"2025-01-15\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cal_job\": {\"u_number\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_assigned_technician\": {\"FK\": \"u_cal_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_calibration_procedure\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_tolerance_standard\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_requires_recalibration\": {\"type\": \"bool\"}, \"u_environmental_conditions\": {\"type\": \"str\"}, \"u_job_type\": {\"type\": \"str\"}}, \"u_cal_equipment\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_calibration_interval_days\": {\"type\": \"int\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_out_of_service_reason\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_cal_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_certification_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_jobs_completed\": {\"type\": \"int\"}, \"u_specialization_notes\": {\"type\": \"str\"}, \"u_lab_access_level\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_last_training_date\": {\"type\": \"str\"}}, \"u_cal_certification_record\": {\"u_certificate_number\": {\"type\": \"str\"}, \"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_standards_body\": {\"FK\": \"u_cal_standards_body\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_certification_status\": {\"type\": \"str\"}, \"u_scope_of_certification\": {\"type\": \"str\"}, \"u_accreditation_standard\": {\"type\": \"str\"}, \"u_renewal_reminder_sent\": {\"type\": \"bool\"}, \"u_renewal_date\": {\"type\": \"str\"}, \"u_issuing_officer\": {\"type\": \"str\"}, \"u_certificate_document_ref\": {\"type\": \"str\"}, \"u_remarks\": {\"type\": \"str\"}}, \"u_cal_standards_body\": {\"u_name\": {\"type\": \"str\"}, \"u_abbreviation\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_accreditation_number\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accreditation_expiry\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}}, \"u_cal_measurement_reading\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_reading_sequence\": {\"type\": \"int\"}, \"u_parameter_name\": {\"type\": \"str\"}, \"u_nominal_value\": {\"type\": \"decimal\"}, \"u_measured_value\": {\"type\": \"decimal\"}, \"u_upper_tolerance\": {\"type\": \"decimal\"}, \"u_lower_tolerance\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_within_tolerance\": {\"type\": \"bool\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_notes\": {\"type\": \"str\"}}, \"u_cal_equipment_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_default_interval_days\": {\"type\": \"int\"}, \"u_requires_external_cert\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_min_technician_level\": {\"type\": \"str\"}, \"u_industry_sector\": {\"type\": \"str\"}, \"u_parent_category\": {\"type\": \"str\"}}, \"u_cal_technician_qualification\": {\"u_technician\": {\"FK\": \"u_cal_technician\"}, \"u_equipment_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_qualification_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_qualification_level\": {\"type\": \"str\"}, \"u_training_course\": {\"type\": \"str\"}, \"u_certificate_reference\": {\"type\": \"str\"}, \"u_renewal_required\": {\"type\": \"bool\"}, \"u_qualification_notes\": {\"type\": \"str\"}}, \"u_cal_failure_review\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_review_number\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_failure_cause\": {\"type\": \"str\"}, \"u_corrective_action\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_risk_assessment\": {\"type\": \"str\"}, \"u_retest_authorized\": {\"type\": \"bool\"}}, \"u_cal_schedule_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_responsible_technician\": {\"FK\": \"u_cal_technician\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_plan_start_date\": {\"type\": \"str\"}, \"u_next_scheduled_date\": {\"type\": \"str\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_advance_notice_days\": {\"type\": \"int\"}, \"u_auto_create_job\": {\"type\": \"bool\"}, \"u_last_job_created_date\": {\"type\": \"str\"}, \"u_plan_notes\": {\"type\": \"str\"}, \"u_regulatory_requirement\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}}", "business_rules": [{"name": "cal_job_failed_oos_and_review", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked equipment to Out of Service\n var equipRef = current.getValue('u_equipment');\n if (equipRef) {\n var eqGr = new GlideRecord('u_cal_equipment');\n eqGr.addQuery('sys_id', equipRef);\n eqGr.query();\n if (eqGr.next()) {\n var oldStatus = eqGr.getValue('u_status');\n eqGr.setValue('u_status', '2');\n _ewmLog('u_cal_equipment', 'u_status', oldStatus, eqGr.getValue('u_status'), '');\n\n var oldReason = eqGr.getValue('u_out_of_service_reason');\n eqGr.setValue('u_out_of_service_reason', 'Calibration job ' + current.getValue('u_number') + ' failed');\n _ewmLog('u_cal_equipment', 'u_out_of_service_reason', oldReason, eqGr.getValue('u_out_of_service_reason'), '');\n\n var oldCriticality = eqGr.getValue('u_criticality');\n eqGr.setValue('u_criticality', '4');\n _ewmLog('u_cal_equipment', 'u_criticality', oldCriticality, eqGr.getValue('u_criticality'), '');\n\n try {\n var r1 = eqGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + eqGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a Failure Review record\n var frGr = new GlideRecord('u_cal_failure_review');\n frGr.initialize();\n frGr.setValue('u_calibration_job', current.getUniqueValue());\n _ewmLog('u_cal_failure_review', 'u_calibration_job', '', current.getUniqueValue(), '');\n\n frGr.setValue('u_review_status', '1');\n _ewmLog('u_cal_failure_review', 'u_review_status', '', '1', '');\n\n try {\n var r2 = frGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + frGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "suspend_plan_on_equip_out_of_svc", "fires_on_table": "u_cal_equipment", "filter_condition": "u_status=2^u_criticality=4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Suspend all active schedule plans for this equipment\n var grPlan = new GlideRecord('u_cal_schedule_plan');\n grPlan.addQuery('u_equipment', current.getUniqueValue());\n grPlan.addQuery('u_plan_status', '1');\n grPlan.query();\n while (grPlan.next()) {\n var oldStatus = grPlan.getValue('u_plan_status');\n grPlan.setValue('u_plan_status', '2');\n _ewmLog('u_cal_schedule_plan', 'u_plan_status', oldStatus, grPlan.getValue('u_plan_status'), '');\n\n var oldNotes = grPlan.getValue('u_plan_notes');\n grPlan.setValue('u_plan_notes', 'Auto-suspended: equipment out of service due to high criticality failure');\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', oldNotes, grPlan.getValue('u_plan_notes'), '');\n\n try {\n var r = grPlan.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grPlan.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the responsible technician specialization notes on the first active plan\n var grPlan2 = new GlideRecord('u_cal_schedule_plan');\n grPlan2.addQuery('u_equipment', current.getUniqueValue());\n grPlan2.addQuery('u_responsible_technician', 'ISNOTEMPTY', '');\n grPlan2.setLimit(1);\n grPlan2.query();\n if (grPlan2.next()) {\n var techRef = grPlan2.getValue('u_responsible_technician');\n if (techRef) {\n var grTech = new GlideRecord('u_cal_technician');\n if (grTech.get(techRef)) {\n var oldSpecNotes = grTech.getValue('u_specialization_notes');\n grTech.setValue('u_specialization_notes', 'Equipment ' + current.getValue('u_asset_tag') + ' placed out of service - review assignments');\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldSpecNotes, grTech.getValue('u_specialization_notes'), '');\n try {\n var r2 = grTech.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grTech.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "plan_suspended_update_quals_certs", "fires_on_table": "u_cal_schedule_plan", "filter_condition": "u_plan_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // When a schedule plan is suspended, update the responsible technician's qualifications\n // to Pending Renewal and mark related certification records as Pending Renewal\n\n var techRef = current.getValue('u_responsible_technician');\n var equipRef = current.getValue('u_equipment');\n\n // 1. Update technician qualifications linked to this technician \u2014 set to Pending Renewal\n if (techRef) {\n var grQual = new GlideRecord('u_cal_technician_qualification');\n grQual.addQuery('u_technician', techRef);\n grQual.addQuery('u_qualification_status', '1'); // currently Active\n grQual.query();\n while (grQual.next()) {\n var oldStatus = grQual.getValue('u_qualification_status');\n grQual.setValue('u_qualification_status', '4');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_status', oldStatus, grQual.getValue('u_qualification_status'), '');\n\n var oldNotes = grQual.getValue('u_qualification_notes');\n grQual.setValue('u_qualification_notes', 'Pending renewal due to schedule plan suspension for equipment ' + (equipRef || 'unknown'));\n _ewmLog('u_cal_technician_qualification', 'u_qualification_notes', oldNotes, grQual.getValue('u_qualification_notes'), '');\n\n try {\n var r1 = grQual.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grQual.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update certification records linked to jobs for this equipment \u2014 set to Pending Renewal\n if (equipRef) {\n var grJob = new GlideRecord('u_cal_job');\n grJob.addQuery('u_equipment', equipRef);\n grJob.query();\n var jobSysIds = [];\n while (grJob.next()) {\n jobSysIds.push(grJob.getUniqueValue());\n }\n\n if (jobSysIds.length > 0) {\n var grCert = new GlideRecord('u_cal_certification_record');\n grCert.addQuery('u_calibration_job', 'IN', jobSysIds.join(','));\n grCert.addQuery('u_certification_status', '1'); // currently Active\n grCert.query();\n while (grCert.next()) {\n var oldCertStatus = grCert.getValue('u_certification_status');\n grCert.setValue('u_certification_status', '4');\n _ewmLog('u_cal_certification_record', 'u_certification_status', oldCertStatus, grCert.getValue('u_certification_status'), '');\n\n var oldRemarks = grCert.getValue('u_remarks');\n grCert.setValue('u_remarks', 'Certification pending renewal - schedule plan suspended');\n _ewmLog('u_cal_certification_record', 'u_remarks', oldRemarks, grCert.getValue('u_remarks'), '');\n\n try {\n var r2 = grCert.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCert.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "cert_renewal_update_technician", "fires_on_table": "u_cal_certification_record", "filter_condition": "u_certification_status=4", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // After-BR on u_cal_certification_record when status is Pending Renewal.\n // Look up the calibration job to find the assigned technician, then update\n // technician fields to reflect the renewal-driven workload adjustment.\n\n var jobRef = current.getValue('u_calibration_job');\n if (!jobRef) return;\n\n var jobGr = new GlideRecord('u_cal_job');\n if (!jobGr.get(jobRef)) return;\n\n var techRef = jobGr.getValue('u_assigned_technician');\n if (!techRef) return;\n\n var gr = new GlideRecord('u_cal_technician');\n gr.addQuery('sys_id', techRef);\n gr.query();\n if (gr.next()) {\n // 1. Increment total_jobs_completed\n var oldJobs = gr.getValue('u_total_jobs_completed');\n var newJobs = (parseInt(oldJobs, 10) || 0) + 1;\n gr.setValue('u_total_jobs_completed', newJobs);\n _ewmLog('u_cal_technician', 'u_total_jobs_completed', oldJobs, String(newJobs), '');\n\n // 2. Update specialization_notes with renewal context\n var oldNotes = gr.getValue('u_specialization_notes');\n var newNotes = 'Cert renewal pending for job ' + jobGr.getValue('u_number');\n gr.setValue('u_specialization_notes', newNotes);\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldNotes, newNotes, '');\n\n // 3. Update last_training_date to today\n var oldTraining = gr.getValue('u_last_training_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n gr.setValue('u_last_training_date', today);\n _ewmLog('u_cal_technician', 'u_last_training_date', oldTraining, today, '');\n\n // 4. Elevate lab_access_level to Advanced\n var oldAccess = gr.getValue('u_lab_access_level');\n gr.setValue('u_lab_access_level', '3');\n _ewmLog('u_cal_technician', 'u_lab_access_level', oldAccess, '3', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "tech_update_sync_quals_and_body", "fires_on_table": "u_cal_technician", "filter_condition": "u_certification_level=3^u_active=true^u_lab_access_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update technician qualifications linked to this technician\n var grQual = new GlideRecord('u_cal_technician_qualification');\n grQual.addQuery('u_technician', current.getUniqueValue());\n grQual.addQuery('u_qualification_status', '1'); // Active\n grQual.query();\n while (grQual.next()) {\n var oldLevel = grQual.getValue('u_qualification_level');\n grQual.setValue('u_qualification_level', '3');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_level', oldLevel, grQual.getValue('u_qualification_level'), '');\n\n var oldNotes = grQual.getValue('u_qualification_notes');\n grQual.setValue('u_qualification_notes', 'Auto-upgraded due to technician Level III certification');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_notes', oldNotes, grQual.getValue('u_qualification_notes'), '');\n\n var oldRenewal = grQual.getValue('u_renewal_required');\n grQual.setValue('u_renewal_required', 'false');\n _ewmLog('u_cal_technician_qualification', 'u_renewal_required', oldRenewal, grQual.getValue('u_renewal_required'), '');\n\n try {\n var r1 = grQual.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grQual.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update standards body records \u2014 mark scope description for unrestricted-access Level III techs\n // Also set u_is_active to false to flag deactivation for downstream processing\n var grBody = new GlideRecord('u_cal_standards_body');\n grBody.addQuery('u_is_active', 'true');\n grBody.addQuery('u_body_type', '2'); // Accreditation Body\n grBody.query();\n while (grBody.next()) {\n var oldScope = grBody.getValue('u_scope_description');\n grBody.setValue('u_scope_description', 'Includes Level III technician unrestricted calibration scope');\n _ewmLog('u_cal_standards_body', 'u_scope_description', oldScope, grBody.getValue('u_scope_description'), '');\n\n var oldContact = grBody.getValue('u_contact_email');\n grBody.setValue('u_contact_email', 'level3-notifications@calibration-authority.org');\n _ewmLog('u_cal_standards_body', 'u_contact_email', oldContact, grBody.getValue('u_contact_email'), '');\n\n var oldIsActive = grBody.getValue('u_is_active');\n grBody.setValue('u_is_active', 'false');\n _ewmLog('u_cal_standards_body', 'u_is_active', oldIsActive, 'false', '');\n\n try {\n var r2 = grBody.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grBody.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "sb_inactive_flag_failure_reviews", "fires_on_table": "u_cal_standards_body", "filter_condition": "u_is_active=false^u_body_type=2^u_country=United States", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n var sbSysId = current.getUniqueValue();\n // Find certification records issued by this standards body\n var certGr = new GlideRecord('u_cal_certification_record');\n certGr.addQuery('u_standards_body', sbSysId);\n certGr.query();\n while (certGr.next()) {\n var jobRef = certGr.getValue('u_calibration_job');\n if (!jobRef) continue;\n // Find open failure reviews linked to those calibration jobs\n var fr = new GlideRecord('u_cal_failure_review');\n fr.addQuery('u_calibration_job', jobRef);\n fr.addQuery('u_review_status', '1'); // Open\n fr.query();\n while (fr.next()) {\n var oldStatus = fr.getValue('u_review_status');\n fr.setValue('u_review_status', '2');\n _ewmLog('u_cal_failure_review', 'u_review_status', oldStatus, fr.getValue('u_review_status'), '');\n\n var oldCause = fr.getValue('u_failure_cause');\n fr.setValue('u_failure_cause', 'Standards body accreditation deactivated - review escalated');\n _ewmLog('u_cal_failure_review', 'u_failure_cause', oldCause, fr.getValue('u_failure_cause'), '');\n\n var oldRisk = fr.getValue('u_risk_assessment');\n fr.setValue('u_risk_assessment', 'High - issuing standards body no longer active');\n _ewmLog('u_cal_failure_review', 'u_risk_assessment', oldRisk, fr.getValue('u_risk_assessment'), '');\n\n var oldRetest = fr.getValue('u_retest_authorized');\n fr.setValue('u_retest_authorized', false);\n _ewmLog('u_cal_failure_review', 'u_retest_authorized', oldRetest, fr.getValue('u_retest_authorized'), '');\n\n try {\n var r = fr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + fr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n})(current, previous);"}], "audits": [{"tablename": "u_cal_failure_review", "documentkey": "c8d70da501bd03103e48918ce4a0a624", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cal_technician_qualification", "documentkey": "0fb709a501bd03103e48918ce4a0a6e0", "fieldname": "u_qualification_notes", "oldvalue": "Qualified for temperature and pressure instruments", "newvalue": "Pending renewal due to schedule plan suspension for equipment 43b749a501bd03103e48918ce4a0a603"}, {"tablename": "u_cal_technician", "documentkey": "fab709a501bd03103e48918ce4a0a6ff", "fieldname": "u_specialization_notes", "oldvalue": "Pressure and temperature instruments specialist", "newvalue": "Cert renewal pending for job CAL-JOB-2025-00147"}, {"tablename": "u_cal_standards_body", "documentkey": "c7b709a501bd03103e48918ce4a0a6f2", "fieldname": "u_is_active", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_cal_equipment", "documentkey": "43b749a501bd03103e48918ce4a0a603", "fieldname": "u_out_of_service_reason", "oldvalue": "", "newvalue": "Calibration job CAL-JOB-2025-00148 failed"}, {"tablename": "u_cal_failure_review", "documentkey": "c8d70da501bd03103e48918ce4a0a624", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_technician", "documentkey": "fab709a501bd03103e48918ce4a0a6ff", "fieldname": "u_last_training_date", "oldvalue": "2024-06-01", "newvalue": "2026-06-30"}, {"tablename": "u_cal_standards_body", "documentkey": "c7b709a501bd03103e48918ce4a0a6f2", "fieldname": "u_scope_description", "oldvalue": "Dimensional, electrical, and thermodynamic calibration", "newvalue": "Includes Level III technician unrestricted calibration scope"}, {"tablename": "u_cal_equipment", "documentkey": "43b749a501bd03103e48918ce4a0a603", "fieldname": "u_criticality", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_cal_technician", "documentkey": "fab709a501bd03103e48918ce4a0a6ff", "fieldname": "u_specialization_notes", "oldvalue": "Cert renewal pending for job CAL-JOB-2025-00147", "newvalue": "Equipment EQ-2024-0873 placed out of service - review assignments"}, {"tablename": "u_cal_schedule_plan", "documentkey": "4bb709a501bd03103e48918ce4a0a6ec", "fieldname": "u_plan_notes", "oldvalue": "Standard annual calibration schedule", "newvalue": "Auto-suspended: equipment out of service due to high criticality failure"}, {"tablename": "u_cal_job", "documentkey": "c7b749a501bd03103e48918ce4a0a616", "fieldname": "u_state", "oldvalue": "2", "newvalue": "5"}, {"tablename": "u_cal_technician_qualification", "documentkey": "87b709a501bd03103e48918ce4a0a6dd", "fieldname": "u_qualification_status", "oldvalue": "1", "newvalue": "4"}, {"tablename": "u_cal_technician", "documentkey": "fab709a501bd03103e48918ce4a0a6ff", "fieldname": "u_total_jobs_completed", "oldvalue": "42", "newvalue": "43"}, {"tablename": "u_cal_standards_body", "documentkey": "c7b709a501bd03103e48918ce4a0a6f2", "fieldname": "u_contact_email", "oldvalue": "accreditation@a2la.org", "newvalue": "level3-notifications@calibration-authority.org"}, {"tablename": "u_cal_equipment", "documentkey": "43b749a501bd03103e48918ce4a0a603", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_certification_record", "documentkey": "43b749a501bd03103e48918ce4a0a622", "fieldname": "u_remarks", "oldvalue": "Annual certification - all parameters within tolerance", "newvalue": "Certification pending renewal - schedule plan suspended"}, {"tablename": "u_cal_failure_review", "documentkey": "c8d70da501bd03103e48918ce4a0a624", "fieldname": "u_calibration_job", "oldvalue": "", "newvalue": "c7b749a501bd03103e48918ce4a0a616"}, {"tablename": "u_cal_schedule_plan", "documentkey": "4bb709a501bd03103e48918ce4a0a6ec", "fieldname": "u_plan_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_technician", "documentkey": "fab709a501bd03103e48918ce4a0a6ff", "fieldname": "u_lab_access_level", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_cal_technician_qualification", "documentkey": "87b709a501bd03103e48918ce4a0a6dd", "fieldname": "u_qualification_notes", "oldvalue": "Qualified for all electrical calibrator categories", "newvalue": "Pending renewal due to schedule plan suspension for equipment 43b749a501bd03103e48918ce4a0a603"}, {"tablename": "u_cal_certification_record", "documentkey": "43b749a501bd03103e48918ce4a0a622", "fieldname": "u_certification_status", "oldvalue": "1", "newvalue": "4"}, {"tablename": "u_cal_failure_review", "documentkey": "c8d70da501bd03103e48918ce4a0a624", "fieldname": "u_retest_authorized", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_technician_qualification", "documentkey": "0fb709a501bd03103e48918ce4a0a6e0", "fieldname": "u_qualification_status", "oldvalue": "1", "newvalue": "4"}], "ewm_logs": [{"sys_id": "00d749a501bd03103e48918ce4a0a631", "u_br_name": "cal_job_failed_oos_and_review", "u_table_name": "u_cal_equipment", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "04d70da501bd03103e48918ce4a0a618", "u_br_name": "plan_suspended_update_quals_certs", "u_table_name": "u_cal_certification_record", "u_field_name": "u_certification_status", "u_old_value": "1", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "04d70da501bd03103e48918ce4a0a61e", "u_br_name": "tech_update_sync_quals_and_body", "u_table_name": "u_cal_standards_body", "u_field_name": "u_scope_description", "u_old_value": "Dimensional, electrical, and thermodynamic calibration", "u_new_value": "Includes Level III technician unrestricted calibration scope", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "08d70da501bd03103e48918ce4a0a61f", "u_br_name": "tech_update_sync_quals_and_body", "u_table_name": "u_cal_standards_body", "u_field_name": "u_is_active", "u_old_value": "1", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "08d749a501bd03103e48918ce4a0a632", "u_br_name": "cal_job_failed_oos_and_review", "u_table_name": "u_cal_equipment", "u_field_name": "u_criticality", "u_old_value": "3", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "40d749a501bd03103e48918ce4a0a637", "u_br_name": "plan_suspended_update_quals_certs", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_notes", "u_old_value": "Qualified for temperature and pressure instruments", "u_new_value": "Pending renewal due to schedule plan suspension for equipment 43b749a501bd03103e48918ce4a0a603", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "48d70da501bd03103e48918ce4a0a61a", "u_br_name": "cert_renewal_update_technician", "u_table_name": "u_cal_technician", "u_field_name": "u_total_jobs_completed", "u_old_value": "42", "u_new_value": "43", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "48d70da501bd03103e48918ce4a0a623", "u_br_name": "tech_update_sync_quals_and_body", "u_table_name": "u_cal_failure_review", "u_field_name": "u_calibration_job", "u_old_value": "", "u_new_value": "c7b749a501bd03103e48918ce4a0a616", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "48d749a501bd03103e48918ce4a0a638", "u_br_name": "plan_suspended_update_quals_certs", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_status", "u_old_value": "1", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "4cd70da501bd03103e48918ce4a0a61b", "u_br_name": "cert_renewal_update_technician", "u_table_name": "u_cal_technician", "u_field_name": "u_last_training_date", "u_old_value": "2024-06-01", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "4cd749a501bd03103e48918ce4a0a634", "u_br_name": "suspend_plan_on_equip_out_of_svc", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Standard annual calibration schedule", "u_new_value": "Auto-suspended: equipment out of service due to high criticality failure", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "80d70da501bd03103e48918ce4a0a622", "u_br_name": "sb_inactive_flag_failure_reviews", "u_table_name": "u_cal_technician", "u_field_name": "u_specialization_notes", "u_old_value": "Cert renewal pending for job CAL-JOB-2025-00147", "u_new_value": "Equipment EQ-2024-0873 placed out of service - review assignments", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "80d70da501bd03103e48918ce4a0a624", "u_br_name": "tech_update_sync_quals_and_body", "u_table_name": "u_cal_failure_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "8cd70da501bd03103e48918ce4a0a618", "u_br_name": "plan_suspended_update_quals_certs", "u_table_name": "u_cal_certification_record", "u_field_name": "u_remarks", "u_old_value": "Annual certification - all parameters within tolerance", "u_new_value": "Certification pending renewal - schedule plan suspended", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "8cd70da501bd03103e48918ce4a0a61e", "u_br_name": "tech_update_sync_quals_and_body", "u_table_name": "u_cal_standards_body", "u_field_name": "u_contact_email", "u_old_value": "accreditation@a2la.org", "u_new_value": "level3-notifications@calibration-authority.org", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "c0d70da501bd03103e48918ce4a0a61b", "u_br_name": "cert_renewal_update_technician", "u_table_name": "u_cal_technician", "u_field_name": "u_specialization_notes", "u_old_value": "Pressure and temperature instruments specialist", "u_new_value": "Cert renewal pending for job CAL-JOB-2025-00147", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "c0d749a501bd03103e48918ce4a0a634", "u_br_name": "suspend_plan_on_equip_out_of_svc", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "c0d749a501bd03103e48918ce4a0a639", "u_br_name": "plan_suspended_update_quals_certs", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_notes", "u_old_value": "Qualified for all electrical calibrator categories", "u_new_value": "Pending renewal due to schedule plan suspension for equipment 43b749a501bd03103e48918ce4a0a603", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "c4d70da501bd03103e48918ce4a0a61c", "u_br_name": "cert_renewal_update_technician", "u_table_name": "u_cal_technician", "u_field_name": "u_lab_access_level", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "c4d749a501bd03103e48918ce4a0a636", "u_br_name": "plan_suspended_update_quals_certs", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_status", "u_old_value": "1", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}, {"sys_id": "ccd749a501bd03103e48918ce4a0a631", "u_br_name": "cal_job_failed_oos_and_review", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "", "u_new_value": "Calibration job CAL-JOB-2025-00148 failed", "u_error": "", "sys_created_on": "2026-06-30 10:06:49"}], "metadata": "{\"domain\": \"calibration_and_certification\", \"primary_table\": \"u_cal_job\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 6, \"expected_br_count\": 6, \"all_brs_fired\": true, \"audit_count\": 24}"} {"tool_name": "update_cal_job", "parameters": "{\"table_name\": \"u_cal_job\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_number\": \"CAL-JOB-2025-00312\", \"u_tolerance_standard\": \"ISO 17025 Section 7.6\", \"u_assigned_technician\": \"52f3d5ad013143103e48918ce4a0a6e2\", \"u_state\": \"5\", \"u_technician_notes\": \"Multiple readings outside tolerance on 100V AC range\", \"sys_mod_count\": \"1\", \"u_calibration_procedure\": \"PROC-5730A-FULL-CAL-REV3\", \"u_scheduled_date\": \"2025-01-06\", \"u_equipment\": \"9af3d5ad013143103e48918ce4a0a691\", \"sys_updated_on\": \"2026-06-30 11:00:17\", \"sys_tags\": \"\", \"u_environmental_conditions\": \"Temp 22.5C, Humidity 45%\", \"u_requires_recalibration\": \"true\", \"u_priority\": \"4\", \"sys_id\": \"5ef319ad013143103e48918ce4a0a601\", \"sys_updated_by\": \"admin\", \"u_job_type\": \"1\", \"sys_created_on\": \"2026-06-30 10:59:57\", \"u_start_datetime\": \"2025-01-06 08:00:00\", \"u_overall_result\": \"2\", \"sys_created_by\": \"admin\", \"u_end_datetime\": \"2025-01-06 12:30:00\"}", "supporting_data": "{\"tech_01\": {\"u_name\": \"Marcus Delgado\", \"u_department\": \"Metrology Lab\", \"u_email\": \"marcus.delgado@labcorp.example.com\", \"u_lab_access_level\": \"3\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"EMP-90421\", \"sys_updated_on\": \"2026-06-30 11:00:18\", \"u_specialization_notes\": \"Upgraded to Level III - Advanced calibration authorized\", \"sys_tags\": \"\", \"u_last_training_date\": \"2026-06-30\", \"u_total_jobs_completed\": \"87\", \"sys_id\": \"52f3d5ad013143103e48918ce4a0a6e2\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0147\", \"sys_created_on\": \"2026-06-30 10:59:57\", \"u_certification_level\": \"2\", \"u_hire_date\": \"2019-03-15\", \"u_supervisor_name\": \"Dr. Helen Park\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"equip_01\": {\"u_name\": \"Fluke 5730A Multifunction Calibrator\", \"u_manufacturer\": \"Fluke Calibration\", \"u_out_of_service_reason\": \"Calibration failure - high criticality equipment quarantined\", \"u_purchase_date\": \"2020-11-20\", \"sys_mod_count\": \"1\", \"u_last_calibration_date\": \"2024-07-10\", \"u_model_number\": \"5730A\", \"sys_updated_on\": \"2026-06-30 11:00:18\", \"sys_tags\": \"\", \"u_asset_tag\": \"EQ-2024-0078\", \"u_category\": \"\", \"u_criticality\": \"3\", \"sys_id\": \"9af3d5ad013143103e48918ce4a0a691\", \"u_next_due_date\": \"\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:59:57\", \"u_calibration_interval_days\": \"180\", \"u_location\": \"Quarantine Bay\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-FC-881234\"}, \"sched_plan_01\": {\"u_name\": \"SP-5730A-Q2-2025\", \"u_responsible_technician\": \"52f3d5ad013143103e48918ce4a0a6e2\", \"u_last_job_created_date\": \"2024-07-10\", \"sys_mod_count\": \"1\", \"u_auto_create_job\": \"false\", \"u_equipment\": \"9af3d5ad013143103e48918ce4a0a691\", \"sys_updated_on\": \"2026-06-30 11:00:18\", \"sys_tags\": \"\", \"u_regulatory_requirement\": \"ISO/IEC 17025:2017\", \"u_next_scheduled_date\": \"2025-01-06\", \"u_priority\": \"3\", \"sys_id\": \"d6f3d5ad013143103e48918ce4a0a6e5\", \"u_frequency_days\": \"180\", \"sys_updated_by\": \"admin\", \"u_advance_notice_days\": \"14\", \"sys_created_on\": \"2026-06-30 10:59:57\", \"u_plan_start_date\": \"2024-01-15\", \"u_plan_notes\": \"Plan suspended due to high priority hold - auto job creation disabled\", \"u_plan_status\": \"2\", \"sys_created_by\": \"admin\"}, \"cert_rec_01\": {\"u_renewal_date\": \"2024-11-15\", \"u_accreditation_standard\": \"ISO/IEC 17025:2017\", \"sys_mod_count\": \"1\", \"u_certificate_number\": \"CERT-2024-04521\", \"sys_updated_on\": \"2026-06-30 11:00:18\", \"u_calibration_job\": \"\", \"sys_tags\": \"\", \"u_remarks\": \"Certificate activated per compliance review. Equipment cleared for calibration use.\", \"u_renewal_reminder_sent\": \"false\", \"u_standards_body\": \"\", \"sys_id\": \"12f3d5ad013143103e48918ce4a0a6ec\", \"u_issue_date\": \"2023-12-01\", \"sys_updated_by\": \"admin\", \"u_scope_of_certification\": \"Electrical voltage and current calibration\", \"sys_created_on\": \"2026-06-30 10:59:57\", \"u_issuing_officer\": \"Quality Compliance Office\", \"u_certificate_document_ref\": \"DOC-REF-04521\", \"u_certification_status\": \"1\", \"u_expiry_date\": \"2024-12-01\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cal_job\": {\"u_number\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_assigned_technician\": {\"FK\": \"u_cal_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_calibration_procedure\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_tolerance_standard\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_requires_recalibration\": {\"type\": \"bool\"}, \"u_environmental_conditions\": {\"type\": \"str\"}, \"u_job_type\": {\"type\": \"str\"}}, \"u_cal_equipment\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_calibration_interval_days\": {\"type\": \"int\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_out_of_service_reason\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_cal_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_certification_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_jobs_completed\": {\"type\": \"int\"}, \"u_specialization_notes\": {\"type\": \"str\"}, \"u_lab_access_level\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_last_training_date\": {\"type\": \"str\"}}, \"u_cal_certification_record\": {\"u_certificate_number\": {\"type\": \"str\"}, \"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_standards_body\": {\"FK\": \"u_cal_standards_body\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_certification_status\": {\"type\": \"str\"}, \"u_scope_of_certification\": {\"type\": \"str\"}, \"u_accreditation_standard\": {\"type\": \"str\"}, \"u_renewal_reminder_sent\": {\"type\": \"bool\"}, \"u_renewal_date\": {\"type\": \"str\"}, \"u_issuing_officer\": {\"type\": \"str\"}, \"u_certificate_document_ref\": {\"type\": \"str\"}, \"u_remarks\": {\"type\": \"str\"}}, \"u_cal_standards_body\": {\"u_name\": {\"type\": \"str\"}, \"u_abbreviation\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_accreditation_number\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accreditation_expiry\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}}, \"u_cal_measurement_reading\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_reading_sequence\": {\"type\": \"int\"}, \"u_parameter_name\": {\"type\": \"str\"}, \"u_nominal_value\": {\"type\": \"decimal\"}, \"u_measured_value\": {\"type\": \"decimal\"}, \"u_upper_tolerance\": {\"type\": \"decimal\"}, \"u_lower_tolerance\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_within_tolerance\": {\"type\": \"bool\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_notes\": {\"type\": \"str\"}}, \"u_cal_equipment_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_default_interval_days\": {\"type\": \"int\"}, \"u_requires_external_cert\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_min_technician_level\": {\"type\": \"str\"}, \"u_industry_sector\": {\"type\": \"str\"}, \"u_parent_category\": {\"type\": \"str\"}}, \"u_cal_technician_qualification\": {\"u_technician\": {\"FK\": \"u_cal_technician\"}, \"u_equipment_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_qualification_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_qualification_level\": {\"type\": \"str\"}, \"u_training_course\": {\"type\": \"str\"}, \"u_certificate_reference\": {\"type\": \"str\"}, \"u_renewal_required\": {\"type\": \"bool\"}, \"u_qualification_notes\": {\"type\": \"str\"}}, \"u_cal_failure_review\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_review_number\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_failure_cause\": {\"type\": \"str\"}, \"u_corrective_action\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_risk_assessment\": {\"type\": \"str\"}, \"u_retest_authorized\": {\"type\": \"bool\"}}, \"u_cal_schedule_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_responsible_technician\": {\"FK\": \"u_cal_technician\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_plan_start_date\": {\"type\": \"str\"}, \"u_next_scheduled_date\": {\"type\": \"str\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_advance_notice_days\": {\"type\": \"int\"}, \"u_auto_create_job\": {\"type\": \"bool\"}, \"u_last_job_created_date\": {\"type\": \"str\"}, \"u_plan_notes\": {\"type\": \"str\"}, \"u_regulatory_requirement\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}}", "business_rules": [{"name": "failed_critical_job_flag_equipment", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5^u_overall_result=2^u_priority=4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked equipment to Out of Service\n var eqGr = new GlideRecord('u_cal_equipment');\n eqGr.addQuery('sys_id', current.getValue('u_equipment'));\n eqGr.query();\n if (eqGr.next()) {\n var oldStatus = eqGr.getValue('u_status');\n eqGr.setValue('u_status', '2');\n _ewmLog('u_cal_equipment', 'u_status', oldStatus, eqGr.getValue('u_status'), '');\n\n var oldReason = eqGr.getValue('u_out_of_service_reason');\n eqGr.setValue('u_out_of_service_reason', 'Failed critical calibration job ' + current.getValue('u_number'));\n _ewmLog('u_cal_equipment', 'u_out_of_service_reason', oldReason, eqGr.getValue('u_out_of_service_reason'), '');\n\n try {\n var r1 = eqGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + eqGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a Failure Review record\n var frGr = new GlideRecord('u_cal_failure_review');\n frGr.initialize();\n frGr.setValue('u_calibration_job', current.getUniqueValue());\n _ewmLog('u_cal_failure_review', 'u_calibration_job', '', current.getUniqueValue(), '');\n\n frGr.setValue('u_review_status', '1');\n _ewmLog('u_cal_failure_review', 'u_review_status', '', '1', '');\n\n try {\n var r2 = frGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + frGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "equip_oos_high_suspend_plan", "fires_on_table": "u_cal_equipment", "filter_condition": "u_status=2^u_criticality=3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current u_cal_equipment fields (before-BR self-loop) ---\n var oldLocation = current.getValue('u_location');\n current.setValue('u_location', 'Quarantine Bay');\n _ewmLog('u_cal_equipment', 'u_location', oldLocation, current.getValue('u_location'), '');\n\n var oldOutOfServiceReason = current.getValue('u_out_of_service_reason');\n current.setValue('u_out_of_service_reason', 'Calibration failure - high criticality equipment quarantined');\n _ewmLog('u_cal_equipment', 'u_out_of_service_reason', oldOutOfServiceReason, current.getValue('u_out_of_service_reason'), '');\n\n var oldNextDue = current.getValue('u_next_due_date');\n current.setValue('u_next_due_date', '');\n _ewmLog('u_cal_equipment', 'u_next_due_date', oldNextDue, current.getValue('u_next_due_date'), '');\n\n // --- 2. Suspend related schedule plans for this equipment ---\n var gr = new GlideRecord('u_cal_schedule_plan');\n gr.addQuery('u_equipment', current.getUniqueValue());\n gr.addQuery('u_plan_status', '1');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_plan_status');\n gr.setValue('u_plan_status', '2');\n _ewmLog('u_cal_schedule_plan', 'u_plan_status', oldStatus, gr.getValue('u_plan_status'), '');\n\n var oldNotes = gr.getValue('u_plan_notes');\n gr.setValue('u_plan_notes', 'Auto-suspended: equipment placed out of service due to calibration failure');\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', oldNotes, gr.getValue('u_plan_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "plan_suspend_update_tech_notes", "fires_on_table": "u_cal_schedule_plan", "filter_condition": "u_plan_statusCHANGESTO2^u_priority=3^u_auto_create_job=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. On the schedule plan itself: set auto_create_job to false and add a plan note\n var oldAuto = current.getValue('u_auto_create_job');\n current.setValue('u_auto_create_job', 'false');\n _ewmLog('u_cal_schedule_plan', 'u_auto_create_job', oldAuto, current.getValue('u_auto_create_job'), '');\n\n var oldNotes = current.getValue('u_plan_notes');\n current.setValue('u_plan_notes', 'Plan suspended due to high priority hold - auto job creation disabled');\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', oldNotes, current.getValue('u_plan_notes'), '');\n\n // 2. Update the responsible technician's specialization notes to flag the suspension\n var techRef = current.getValue('u_responsible_technician');\n if (techRef) {\n var gr = new GlideRecord('u_cal_technician');\n gr.addQuery('sys_id', techRef);\n gr.query();\n if (gr.next()) {\n var oldSpecNotes = gr.getValue('u_specialization_notes');\n gr.setValue('u_specialization_notes', 'Schedule plan suspended - pending review for equipment reassignment');\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldSpecNotes, gr.getValue('u_specialization_notes'), '');\n\n var oldJobCount = gr.getValue('u_total_jobs_completed');\n var newCount = parseInt(oldJobCount || '0', 10);\n gr.setValue('u_total_jobs_completed', String(newCount));\n _ewmLog('u_cal_technician', 'u_total_jobs_completed', oldJobCount, gr.getValue('u_total_jobs_completed'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "tech_level3_update_certs_and_access", "fires_on_table": "u_cal_technician", "filter_condition": "u_specialization_notesCHANGES^u_active=true", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // --- Before-BR: When a technician's specialization notes change and the tech is active,\n // --- upgrade their lab access to Advanced, update specialization notes,\n // --- and set last training date. Also update any Pending Renewal certs\n // --- linked to this technician's jobs to Active.\n\n // 1. Update current technician record (self-loop, before-BR: setValue only)\n var oldAccess = current.getValue('u_lab_access_level');\n current.setValue('u_lab_access_level', '3');\n _ewmLog('u_cal_technician', 'u_lab_access_level', oldAccess, current.getValue('u_lab_access_level'), '');\n\n var oldSpecNotes = current.getValue('u_specialization_notes');\n current.setValue('u_specialization_notes', 'Upgraded to Level III - Advanced calibration authorized');\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldSpecNotes, current.getValue('u_specialization_notes'), '');\n\n var todayStr = new GlideDateTime().getDate().toString();\n var oldTrainingDate = current.getValue('u_last_training_date');\n current.setValue('u_last_training_date', todayStr);\n _ewmLog('u_cal_technician', 'u_last_training_date', oldTrainingDate, current.getValue('u_last_training_date'), '');\n\n // 2. Update certification records with Pending Renewal status to Active\n var techSysId = current.getUniqueValue();\n var grCert = new GlideRecord('u_cal_certification_record');\n grCert.addQuery('u_certification_status', '4');\n grCert.query();\n while (grCert.next()) {\n var oldStatus = grCert.getValue('u_certification_status');\n grCert.setValue('u_certification_status', '1');\n _ewmLog('u_cal_certification_record', 'u_certification_status', oldStatus, grCert.getValue('u_certification_status'), '');\n\n var oldRemarks = grCert.getValue('u_remarks');\n grCert.setValue('u_remarks', 'Auto-activated upon technician Level III promotion');\n _ewmLog('u_cal_certification_record', 'u_remarks', oldRemarks, grCert.getValue('u_remarks'), '');\n\n var oldRenewalSent = grCert.getValue('u_renewal_reminder_sent');\n grCert.setValue('u_renewal_reminder_sent', 'true');\n _ewmLog('u_cal_certification_record', 'u_renewal_reminder_sent', oldRenewalSent, grCert.getValue('u_renewal_reminder_sent'), '');\n\n try {\n var r = grCert.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grCert.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "cert_activated_stamp_details", "fires_on_table": "u_cal_certification_record", "filter_condition": "u_certification_statusCHANGESTO1", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a certification record is activated, stamp activation details\n\n // 1. Set remarks to indicate activation reason\n var oldRemarks = current.getValue('u_remarks');\n current.setValue('u_remarks', 'Certificate activated per compliance review. Equipment cleared for calibration use.');\n _ewmLog('u_cal_certification_record', 'u_remarks', oldRemarks, current.getValue('u_remarks'), '');\n\n // 2. Clear the renewal reminder sent flag since cert is now active\n var oldRenewalSent = current.getValue('u_renewal_reminder_sent');\n current.setValue('u_renewal_reminder_sent', 'false');\n _ewmLog('u_cal_certification_record', 'u_renewal_reminder_sent', oldRenewalSent, current.getValue('u_renewal_reminder_sent'), '');\n\n // 3. Update issuing officer to reflect activation authority\n var oldOfficer = current.getValue('u_issuing_officer');\n current.setValue('u_issuing_officer', 'Quality Compliance Office');\n _ewmLog('u_cal_certification_record', 'u_issuing_officer', oldOfficer, current.getValue('u_issuing_officer'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_cal_job", "documentkey": "5ef319ad013143103e48918ce4a0a601", "fieldname": "u_state", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_cal_certification_record", "documentkey": "12f3d5ad013143103e48918ce4a0a6ec", "fieldname": "u_remarks", "oldvalue": "Pending renewal - awaiting technician review", "newvalue": "Certificate activated per compliance review. Equipment cleared for calibration use."}, {"tablename": "u_cal_equipment", "documentkey": "9af3d5ad013143103e48918ce4a0a691", "fieldname": "u_out_of_service_reason", "oldvalue": "", "newvalue": "Calibration failure - high criticality equipment quarantined"}, {"tablename": "u_cal_schedule_plan", "documentkey": "d6f3d5ad013143103e48918ce4a0a6e5", "fieldname": "u_auto_create_job", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_cal_failure_review", "documentkey": "93045dad013143103e48918ce4a0a63e", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_technician", "documentkey": "52f3d5ad013143103e48918ce4a0a6e2", "fieldname": "u_lab_access_level", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_cal_certification_record", "documentkey": "12f3d5ad013143103e48918ce4a0a6ec", "fieldname": "u_issuing_officer", "oldvalue": "National Calibration Bureau", "newvalue": "Quality Compliance Office"}, {"tablename": "u_cal_equipment", "documentkey": "9af3d5ad013143103e48918ce4a0a691", "fieldname": "u_next_due_date", "oldvalue": "2025-01-06", "newvalue": ""}, {"tablename": "u_cal_failure_review", "documentkey": "93045dad013143103e48918ce4a0a63e", "fieldname": "u_calibration_job", "oldvalue": "", "newvalue": "5ef319ad013143103e48918ce4a0a601"}, {"tablename": "u_cal_schedule_plan", "documentkey": "d6f3d5ad013143103e48918ce4a0a6e5", "fieldname": "u_plan_notes", "oldvalue": "Routine semi-annual calibration schedule", "newvalue": "Plan suspended due to high priority hold - auto job creation disabled"}, {"tablename": "u_cal_technician", "documentkey": "52f3d5ad013143103e48918ce4a0a6e2", "fieldname": "u_specialization_notes", "oldvalue": "Dimensional and pressure calibration specialist", "newvalue": "Upgraded to Level III - Advanced calibration authorized"}, {"tablename": "u_cal_certification_record", "documentkey": "12f3d5ad013143103e48918ce4a0a6ec", "fieldname": "u_certification_status", "oldvalue": "4", "newvalue": "1"}, {"tablename": "u_cal_equipment", "documentkey": "9af3d5ad013143103e48918ce4a0a691", "fieldname": "u_location", "oldvalue": "Lab Room 204", "newvalue": "Quarantine Bay"}, {"tablename": "u_cal_failure_review", "documentkey": "93045dad013143103e48918ce4a0a63e", "fieldname": "u_retest_authorized", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_schedule_plan", "documentkey": "d6f3d5ad013143103e48918ce4a0a6e5", "fieldname": "u_plan_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_technician", "documentkey": "52f3d5ad013143103e48918ce4a0a6e2", "fieldname": "u_last_training_date", "oldvalue": "2024-06-01", "newvalue": "2026-06-30"}, {"tablename": "u_cal_equipment", "documentkey": "9af3d5ad013143103e48918ce4a0a691", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_failure_review", "documentkey": "93045dad013143103e48918ce4a0a63e", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "1b0419ad013143103e48918ce4a0a611", "u_br_name": "failed_critical_job_flag_equipment", "u_table_name": "u_cal_equipment", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:00:17"}, {"sys_id": "d70419ad013143103e48918ce4a0a612", "u_br_name": "failed_critical_job_flag_equipment", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "", "u_new_value": "Failed critical calibration job CAL-JOB-2025-00312", "u_error": "", "sys_created_on": "2026-06-30 11:00:17"}, {"sys_id": "130419ad013143103e48918ce4a0a614", "u_br_name": "equip_oos_high_suspend_plan", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "Failed critical calibration job CAL-JOB-2025-00312", "u_new_value": "Calibration failure - high criticality equipment quarantined", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "13045dad013143103e48918ce4a0a63d", "u_br_name": "cert_activated_stamp_details", "u_table_name": "u_cal_failure_review", "u_field_name": "u_calibration_job", "u_old_value": "", "u_new_value": "5ef319ad013143103e48918ce4a0a601", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "170419ad013143103e48918ce4a0a615", "u_br_name": "equip_oos_high_suspend_plan", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "1b0419ad013143103e48918ce4a0a617", "u_br_name": "plan_suspend_update_tech_notes", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Auto-suspended: equipment placed out of service due to calibration failure", "u_new_value": "Plan suspended due to high priority hold - auto job creation disabled", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "53045dad013143103e48918ce4a0a637", "u_br_name": "tech_level3_update_certs_and_access", "u_table_name": "u_cal_certification_record", "u_field_name": "u_renewal_reminder_sent", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "53045dad013143103e48918ce4a0a638", "u_br_name": "cert_activated_stamp_details", "u_table_name": "u_cal_certification_record", "u_field_name": "u_remarks", "u_old_value": "Auto-activated upon technician Level III promotion", "u_new_value": "Certificate activated per compliance review. Equipment cleared for calibration use.", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "57045dad013143103e48918ce4a0a639", "u_br_name": "cert_activated_stamp_details", "u_table_name": "u_cal_certification_record", "u_field_name": "u_issuing_officer", "u_old_value": "National Calibration Bureau", "u_new_value": "Quality Compliance Office", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "5b0419ad013143103e48918ce4a0a61a", "u_br_name": "tech_level3_update_certs_and_access", "u_table_name": "u_cal_technician", "u_field_name": "u_specialization_notes", "u_old_value": "Schedule plan suspended - pending review for equipment reassignment", "u_new_value": "Upgraded to Level III - Advanced calibration authorized", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "5b045dad013143103e48918ce4a0a63d", "u_br_name": "cert_activated_stamp_details", "u_table_name": "u_cal_failure_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "5f0419ad013143103e48918ce4a0a618", "u_br_name": "plan_suspend_update_tech_notes", "u_table_name": "u_cal_technician", "u_field_name": "u_total_jobs_completed", "u_old_value": "87", "u_new_value": "87", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "5f045dad013143103e48918ce4a0a635", "u_br_name": "tech_level3_update_certs_and_access", "u_table_name": "u_cal_certification_record", "u_field_name": "u_certification_status", "u_old_value": "4", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "93045dad013143103e48918ce4a0a635", "u_br_name": "tech_level3_update_certs_and_access", "u_table_name": "u_cal_technician", "u_field_name": "u_last_training_date", "u_old_value": "2024-06-01", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "970419ad013143103e48918ce4a0a613", "u_br_name": "equip_oos_high_suspend_plan", "u_table_name": "u_cal_equipment", "u_field_name": "u_location", "u_old_value": "Lab Room 204", "u_new_value": "Quarantine Bay", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "9b0419ad013143103e48918ce4a0a614", "u_br_name": "equip_oos_high_suspend_plan", "u_table_name": "u_cal_equipment", "u_field_name": "u_next_due_date", "u_old_value": "2025-01-06", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "9f0419ad013143103e48918ce4a0a615", "u_br_name": "equip_oos_high_suspend_plan", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Routine semi-annual calibration schedule", "u_new_value": "Auto-suspended: equipment placed out of service due to calibration failure", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "9f0419ad013143103e48918ce4a0a616", "u_br_name": "plan_suspend_update_tech_notes", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_auto_create_job", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "d30419ad013143103e48918ce4a0a618", "u_br_name": "plan_suspend_update_tech_notes", "u_table_name": "u_cal_technician", "u_field_name": "u_specialization_notes", "u_old_value": "Dimensional and pressure calibration specialist", "u_new_value": "Schedule plan suspended - pending review for equipment reassignment", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "d7045dad013143103e48918ce4a0a636", "u_br_name": "tech_level3_update_certs_and_access", "u_table_name": "u_cal_certification_record", "u_field_name": "u_remarks", "u_old_value": "Pending renewal - awaiting technician review", "u_new_value": "Auto-activated upon technician Level III promotion", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "db045dad013143103e48918ce4a0a638", "u_br_name": "cert_activated_stamp_details", "u_table_name": "u_cal_certification_record", "u_field_name": "u_renewal_reminder_sent", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}, {"sys_id": "df0419ad013143103e48918ce4a0a619", "u_br_name": "tech_level3_update_certs_and_access", "u_table_name": "u_cal_technician", "u_field_name": "u_lab_access_level", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:00:18"}], "metadata": "{\"domain\": \"calibration_and_certification\", \"primary_table\": \"u_cal_job\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 18}"} {"tool_name": "update_cal_job", "parameters": "{\"table_name\": \"u_cal_job\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\", \"u_overall_result\": \"2\", \"u_priority\": \"4\"}}", "seed_data": "{\"u_number\": \"CAL-JOB-2024-08851\", \"u_tolerance_standard\": \"ISO 6789-1:2017\", \"u_assigned_technician\": \"cc649ded013143103e48918ce4a0a66a\", \"u_state\": \"5\", \"u_technician_notes\": \"Critical calibration failure detected. Equipment placed out of service pending review.\", \"sys_mod_count\": \"1\", \"u_calibration_procedure\": \"PROC-TQ-500-REV4\", \"u_scheduled_date\": \"2024-10-15\", \"u_equipment\": \"c4649ded013143103e48918ce4a0a65d\", \"sys_updated_on\": \"2026-06-30 11:02:03\", \"sys_tags\": \"\", \"u_environmental_conditions\": \"Conditions recorded at failure. Review required before retest.\", \"u_requires_recalibration\": \"true\", \"u_priority\": \"4\", \"sys_id\": \"44649ded013143103e48918ce4a0a66e\", \"sys_updated_by\": \"admin\", \"u_job_type\": \"1\", \"sys_created_on\": \"2026-06-30 11:01:42\", \"u_start_datetime\": \"2024-10-15 08:00:00\", \"u_overall_result\": \"2\", \"sys_created_by\": \"admin\", \"u_end_datetime\": \"2024-10-15 12:30:00\"}", "supporting_data": "{\"equip_main\": {\"u_name\": \"Precision Torque Analyzer PTA-500\", \"u_manufacturer\": \"Keysight Technologies\", \"u_out_of_service_reason\": \"Failed critical calibration job CAL-JOB-2024-08851\", \"u_purchase_date\": \"2021-03-10\", \"sys_mod_count\": \"2\", \"u_last_calibration_date\": \"2024-09-15\", \"u_model_number\": \"PTA-500X\", \"sys_updated_on\": \"2026-06-30 11:02:03\", \"sys_tags\": \"\", \"u_asset_tag\": \"EQ-AST-90210\", \"u_category\": \"\", \"u_criticality\": \"4\", \"sys_id\": \"c4649ded013143103e48918ce4a0a65d\", \"u_next_due_date\": \"2024-12-14\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:01:42\", \"u_calibration_interval_days\": \"90\", \"u_location\": \"Metrology Lab B - Bay 7\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-KT-2024-0042\"}, \"tech_main\": {\"u_name\": \"Marcus Delgado\", \"u_department\": \"Calibration Services\", \"u_email\": \"marcus.delgado@example.com\", \"u_lab_access_level\": \"3\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"TECH-4821\", \"sys_updated_on\": \"2026-06-30 11:02:03\", \"u_specialization_notes\": \"Completed critical-priority cal job CAL-JOB-2024-08851 (failed)\", \"sys_tags\": \"\", \"u_last_training_date\": \"2026-06-30\", \"u_total_jobs_completed\": \"148\", \"sys_id\": \"cc649ded013143103e48918ce4a0a66a\", \"sys_updated_by\": \"admin\", \"u_phone\": \"+1-555-0173\", \"sys_created_on\": \"2026-06-30 11:01:42\", \"u_certification_level\": \"3\", \"u_hire_date\": \"2018-06-01\", \"u_supervisor_name\": \"Dr. Elena Vasquez\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"schedule_plan_1\": {\"u_name\": \"PTA-500 Quarterly Calibration Plan\", \"u_responsible_technician\": \"cc649ded013143103e48918ce4a0a66a\", \"u_last_job_created_date\": \"2024-10-01\", \"sys_mod_count\": \"1\", \"u_auto_create_job\": \"true\", \"u_equipment\": \"c4649ded013143103e48918ce4a0a65d\", \"sys_updated_on\": \"2026-06-30 11:02:03\", \"sys_tags\": \"\", \"u_regulatory_requirement\": \"ISO 17025:2017 Section 7.6\", \"u_next_scheduled_date\": \"2025-01-15\", \"u_priority\": \"3\", \"sys_id\": \"0c649ded013143103e48918ce4a0a660\", \"u_frequency_days\": \"90\", \"sys_updated_by\": \"admin\", \"u_advance_notice_days\": \"14\", \"sys_created_on\": \"2026-06-30 11:01:42\", \"u_plan_start_date\": \"2024-01-15\", \"u_plan_notes\": \"Suspended due to calibration failure on job CAL-JOB-2024-08851. Review required before reactivation.\", \"u_plan_status\": \"2\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cal_job\": {\"u_number\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_assigned_technician\": {\"FK\": \"u_cal_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_calibration_procedure\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_tolerance_standard\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_requires_recalibration\": {\"type\": \"bool\"}, \"u_environmental_conditions\": {\"type\": \"str\"}, \"u_job_type\": {\"type\": \"str\"}}, \"u_cal_equipment\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_calibration_interval_days\": {\"type\": \"int\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_out_of_service_reason\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_cal_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_certification_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_jobs_completed\": {\"type\": \"int\"}, \"u_specialization_notes\": {\"type\": \"str\"}, \"u_lab_access_level\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_last_training_date\": {\"type\": \"str\"}}, \"u_cal_certification_record\": {\"u_certificate_number\": {\"type\": \"str\"}, \"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_standards_body\": {\"FK\": \"u_cal_standards_body\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_certification_status\": {\"type\": \"str\"}, \"u_scope_of_certification\": {\"type\": \"str\"}, \"u_accreditation_standard\": {\"type\": \"str\"}, \"u_renewal_reminder_sent\": {\"type\": \"bool\"}, \"u_renewal_date\": {\"type\": \"str\"}, \"u_issuing_officer\": {\"type\": \"str\"}, \"u_certificate_document_ref\": {\"type\": \"str\"}, \"u_remarks\": {\"type\": \"str\"}}, \"u_cal_standards_body\": {\"u_name\": {\"type\": \"str\"}, \"u_abbreviation\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_accreditation_number\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accreditation_expiry\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}}, \"u_cal_measurement_reading\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_reading_sequence\": {\"type\": \"int\"}, \"u_parameter_name\": {\"type\": \"str\"}, \"u_nominal_value\": {\"type\": \"decimal\"}, \"u_measured_value\": {\"type\": \"decimal\"}, \"u_upper_tolerance\": {\"type\": \"decimal\"}, \"u_lower_tolerance\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_within_tolerance\": {\"type\": \"bool\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_notes\": {\"type\": \"str\"}}, \"u_cal_equipment_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_default_interval_days\": {\"type\": \"int\"}, \"u_requires_external_cert\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_min_technician_level\": {\"type\": \"str\"}, \"u_industry_sector\": {\"type\": \"str\"}, \"u_parent_category\": {\"type\": \"str\"}}, \"u_cal_technician_qualification\": {\"u_technician\": {\"FK\": \"u_cal_technician\"}, \"u_equipment_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_qualification_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_qualification_level\": {\"type\": \"str\"}, \"u_training_course\": {\"type\": \"str\"}, \"u_certificate_reference\": {\"type\": \"str\"}, \"u_renewal_required\": {\"type\": \"bool\"}, \"u_qualification_notes\": {\"type\": \"str\"}}, \"u_cal_failure_review\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_review_number\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_failure_cause\": {\"type\": \"str\"}, \"u_corrective_action\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_risk_assessment\": {\"type\": \"str\"}, \"u_retest_authorized\": {\"type\": \"bool\"}}, \"u_cal_schedule_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_responsible_technician\": {\"FK\": \"u_cal_technician\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_plan_start_date\": {\"type\": \"str\"}, \"u_next_scheduled_date\": {\"type\": \"str\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_advance_notice_days\": {\"type\": \"int\"}, \"u_auto_create_job\": {\"type\": \"bool\"}, \"u_last_job_created_date\": {\"type\": \"str\"}, \"u_plan_notes\": {\"type\": \"str\"}, \"u_regulatory_requirement\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}}", "business_rules": [{"name": "fail_critical_job_oos_equipment", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5^u_overall_result=2^u_priority=4", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Mark current cal job as requiring recalibration\n var oldRecal = current.getValue('u_requires_recalibration');\n current.setValue('u_requires_recalibration', 'true');\n _ewmLog('u_cal_job', 'u_requires_recalibration', oldRecal, current.getValue('u_requires_recalibration'), '');\n\n // 2. Set technician notes with failure context\n var oldNotes = current.getValue('u_technician_notes');\n current.setValue('u_technician_notes', 'Critical calibration failure detected. Equipment placed out of service pending review.');\n _ewmLog('u_cal_job', 'u_technician_notes', oldNotes, current.getValue('u_technician_notes'), '');\n\n // 3. Record environmental conditions at time of failure\n var oldEnv = current.getValue('u_environmental_conditions');\n current.setValue('u_environmental_conditions', 'Conditions recorded at failure. Review required before retest.');\n _ewmLog('u_cal_job', 'u_environmental_conditions', oldEnv, current.getValue('u_environmental_conditions'), '');\n\n // 4. Update linked equipment to Out of Service\n var equipRef = current.getValue('u_equipment');\n if (equipRef) {\n var gr = new GlideRecord('u_cal_equipment');\n gr.addQuery('sys_id', equipRef);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_cal_equipment', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldReason = gr.getValue('u_out_of_service_reason');\n gr.setValue('u_out_of_service_reason', 'Failed critical calibration job ' + current.getValue('u_number') + '. Awaiting failure review and acknowledgement.');\n _ewmLog('u_cal_equipment', 'u_out_of_service_reason', oldReason, gr.getValue('u_out_of_service_reason'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed on u_cal_equipment: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "fail_critical_tech_and_cert_upd", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5^u_overall_result=2^u_priority=4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update the assigned technician: increment jobs completed, update notes and last training date ---\n var techRef = current.getValue('u_assigned_technician');\n if (techRef) {\n var grTech = new GlideRecord('u_cal_technician');\n grTech.addQuery('sys_id', techRef);\n grTech.query();\n if (grTech.next()) {\n var oldJobs = grTech.getValue('u_total_jobs_completed');\n var newJobs = (parseInt(oldJobs, 10) || 0) + 1;\n grTech.setValue('u_total_jobs_completed', newJobs);\n _ewmLog('u_cal_technician', 'u_total_jobs_completed', oldJobs, String(newJobs), '');\n\n var oldNotes = grTech.getValue('u_specialization_notes');\n var newNotes = 'Completed critical-priority cal job ' + current.getValue('u_number') + ' (failed)';\n grTech.setValue('u_specialization_notes', newNotes);\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldNotes, newNotes, '');\n\n var oldTrainDate = grTech.getValue('u_last_training_date');\n var todayStr = new GlideDate().getByFormat('yyyy-MM-dd');\n grTech.setValue('u_last_training_date', todayStr);\n _ewmLog('u_cal_technician', 'u_last_training_date', oldTrainDate, todayStr, '');\n\n try {\n var rTech = grTech.update();\n if (!rTech) { _ewmLog('','','','', 'GR update failed: ' + grTech.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // --- 2. Insert a new certification record for this failed job ---\n var grCert = new GlideRecord('u_cal_certification_record');\n grCert.initialize();\n grCert.setValue('u_calibration_job', current.getUniqueValue());\n _ewmLog('u_cal_certification_record', 'u_calibration_job', '', current.getUniqueValue(), '');\n\n grCert.setValue('u_certification_status', '2');\n _ewmLog('u_cal_certification_record', 'u_certification_status', '', '2', '');\n\n var scope = 'Failed calibration scope for equipment ' + current.getValue('u_equipment');\n grCert.setValue('u_scope_of_certification', scope);\n _ewmLog('u_cal_certification_record', 'u_scope_of_certification', '', scope, '');\n\n grCert.setValue('u_remarks', 'Auto-generated upon critical-priority job failure');\n _ewmLog('u_cal_certification_record', 'u_remarks', '', 'Auto-generated upon critical-priority job failure', '');\n\n try {\n var rCert = grCert.insert();\n if (!rCert) { _ewmLog('','','','', 'GR insert failed: ' + grCert.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "fail_critical_equip_oos_review", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5^u_overall_result=2^u_priority=4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Failure Review record for this failed critical calibration job\n var frGr = new GlideRecord('u_cal_failure_review');\n frGr.initialize();\n frGr.setValue('u_calibration_job', current.getUniqueValue());\n _ewmLog('u_cal_failure_review', 'u_calibration_job', '', current.getUniqueValue(), '');\n frGr.setValue('u_review_status', '1');\n _ewmLog('u_cal_failure_review', 'u_review_status', '', '1', '');\n frGr.setValue('u_failure_cause', 'Auto-generated: Critical equipment failed calibration job ' + current.getValue('u_number'));\n _ewmLog('u_cal_failure_review', 'u_failure_cause', '', 'Auto-generated: Critical equipment failed calibration job ' + current.getValue('u_number'), '');\n try {\n var frResult = frGr.insert();\n if (!frResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + frGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the referenced equipment to Out of Service\n var equipRef = current.getValue('u_equipment');\n if (equipRef) {\n var eqGr = new GlideRecord('u_cal_equipment');\n eqGr.addQuery('sys_id', equipRef);\n eqGr.query();\n if (eqGr.next()) {\n var oldStatus = eqGr.getValue('u_status');\n eqGr.setValue('u_status', '2');\n _ewmLog('u_cal_equipment', 'u_status', oldStatus, '2', '');\n\n var oldReason = eqGr.getValue('u_out_of_service_reason');\n eqGr.setValue('u_out_of_service_reason', 'Failed critical calibration job ' + current.getValue('u_number'));\n _ewmLog('u_cal_equipment', 'u_out_of_service_reason', oldReason, 'Failed critical calibration job ' + current.getValue('u_number'), '');\n\n try {\n var eqResult = eqGr.update();\n if (!eqResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + eqGr.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "fail_critical_suspend_schedule_plan", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5^u_overall_result=2^u_priority=4", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var equipRef = current.getValue('u_equipment');\n if (!equipRef) {\n _ewmLog('', '', '', '', 'No equipment reference on calibration job');\n return;\n }\n\n var gr = new GlideRecord('u_cal_schedule_plan');\n gr.addQuery('u_equipment', equipRef);\n gr.addQuery('u_plan_status', '1'); // Active plans only\n gr.query();\n\n while (gr.next()) {\n var oldStatus = gr.getValue('u_plan_status');\n gr.setValue('u_plan_status', '2');\n _ewmLog('u_cal_schedule_plan', 'u_plan_status', oldStatus, gr.getValue('u_plan_status'), '');\n\n var oldPriority = gr.getValue('u_priority');\n gr.setValue('u_priority', '3');\n _ewmLog('u_cal_schedule_plan', 'u_priority', oldPriority, gr.getValue('u_priority'), '');\n\n var oldNotes = gr.getValue('u_plan_notes');\n var newNotes = 'Suspended due to calibration failure on job ' + current.getValue('u_number') + '. Review required before reactivation.';\n gr.setValue('u_plan_notes', newNotes);\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', oldNotes, newNotes, '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "stamp_readings_on_critical_failure", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5^u_overall_result=2^u_priority=4", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_cal_measurement_reading');\n gr.addQuery('u_calibration_job', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldNotes = gr.getValue('u_reading_notes');\n gr.setValue('u_reading_notes', 'Critical priority - flagged for audit review');\n _ewmLog('u_cal_measurement_reading', 'u_reading_notes', oldNotes, gr.getValue('u_reading_notes'), '');\n\n var oldParam = gr.getValue('u_parameter_name');\n gr.setValue('u_parameter_name', (oldParam ? oldParam : '') + ' [CRITICAL-REVIEW]');\n _ewmLog('u_cal_measurement_reading', 'u_parameter_name', oldParam, gr.getValue('u_parameter_name'), '');\n\n var oldUnit = gr.getValue('u_unit_of_measure');\n gr.setValue('u_unit_of_measure', oldUnit ? oldUnit : 'N/A');\n _ewmLog('u_cal_measurement_reading', 'u_unit_of_measure', oldUnit, gr.getValue('u_unit_of_measure'), '');\n\n var oldTol = gr.getValue('u_within_tolerance');\n gr.setValue('u_within_tolerance', 'false');\n _ewmLog('u_cal_measurement_reading', 'u_within_tolerance', oldTol, gr.getValue('u_within_tolerance'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n})(current, previous);"}], "audits": [{"tablename": "u_cal_failure_review", "documentkey": "c9749121017143103e48918ce4a0a66b", "fieldname": "u_retest_authorized", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_technician", "documentkey": "cc649ded013143103e48918ce4a0a66a", "fieldname": "u_specialization_notes", "oldvalue": "Specializes in torque and pressure instruments", "newvalue": "Completed critical-priority cal job CAL-JOB-2024-08851 (failed)"}, {"tablename": "u_cal_certification_record", "documentkey": "cd749121017143103e48918ce4a0a67f", "fieldname": "u_renewal_reminder_sent", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_equipment", "documentkey": "c4649ded013143103e48918ce4a0a65d", "fieldname": "u_out_of_service_reason", "oldvalue": "", "newvalue": "Failed critical calibration job CAL-JOB-2024-08851. Awaiting failure review and acknowledgement."}, {"tablename": "u_cal_job", "documentkey": "44649ded013143103e48918ce4a0a66e", "fieldname": "u_requires_recalibration", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_cal_failure_review", "documentkey": "c9749121017143103e48918ce4a0a66b", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cal_technician", "documentkey": "cc649ded013143103e48918ce4a0a66a", "fieldname": "u_last_training_date", "oldvalue": "2024-08-20", "newvalue": "2026-06-30"}, {"tablename": "u_cal_schedule_plan", "documentkey": "0c649ded013143103e48918ce4a0a660", "fieldname": "u_priority", "oldvalue": "4", "newvalue": "3"}, {"tablename": "u_cal_job", "documentkey": "44649ded013143103e48918ce4a0a66e", "fieldname": "u_state", "oldvalue": "2", "newvalue": "5"}, {"tablename": "u_cal_certification_record", "documentkey": "cd749121017143103e48918ce4a0a67f", "fieldname": "u_scope_of_certification", "oldvalue": "", "newvalue": "Failed calibration scope for equipment c4649ded013143103e48918ce4a0a65d"}, {"tablename": "u_cal_equipment", "documentkey": "c4649ded013143103e48918ce4a0a65d", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_failure_review", "documentkey": "c9749121017143103e48918ce4a0a66b", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_technician", "documentkey": "cc649ded013143103e48918ce4a0a66a", "fieldname": "u_total_jobs_completed", "oldvalue": "147", "newvalue": "148"}, {"tablename": "u_cal_certification_record", "documentkey": "cd749121017143103e48918ce4a0a67f", "fieldname": "u_calibration_job", "oldvalue": "", "newvalue": "44649ded013143103e48918ce4a0a66e"}, {"tablename": "u_cal_schedule_plan", "documentkey": "0c649ded013143103e48918ce4a0a660", "fieldname": "u_plan_notes", "oldvalue": "Standard quarterly calibration per ISO 17025 requirements", "newvalue": "Suspended due to calibration failure on job CAL-JOB-2024-08851. Review required before reactivation."}, {"tablename": "u_cal_job", "documentkey": "44649ded013143103e48918ce4a0a66e", "fieldname": "u_technician_notes", "oldvalue": "Initial setup complete. Proceeding with calibration sequence.", "newvalue": "Critical calibration failure detected. Equipment placed out of service pending review."}, {"tablename": "u_cal_certification_record", "documentkey": "cd749121017143103e48918ce4a0a67f", "fieldname": "u_certification_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_cal_failure_review", "documentkey": "c9749121017143103e48918ce4a0a66b", "fieldname": "u_failure_cause", "oldvalue": "", "newvalue": "Auto-generated: Critical equipment failed calibration job CAL-JOB-2024-08851"}, {"tablename": "u_cal_equipment", "documentkey": "c4649ded013143103e48918ce4a0a65d", "fieldname": "u_out_of_service_reason", "oldvalue": "Failed critical calibration job CAL-JOB-2024-08851. Awaiting failure review and acknowledgement.", "newvalue": "Failed critical calibration job CAL-JOB-2024-08851"}, {"tablename": "u_cal_certification_record", "documentkey": "cd749121017143103e48918ce4a0a67f", "fieldname": "u_remarks", "oldvalue": "", "newvalue": "Auto-generated upon critical-priority job failure"}, {"tablename": "u_cal_schedule_plan", "documentkey": "0c649ded013143103e48918ce4a0a660", "fieldname": "u_plan_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_job", "documentkey": "44649ded013143103e48918ce4a0a66e", "fieldname": "u_environmental_conditions", "oldvalue": "Temp: 23.1C, Humidity: 45%, Pressure: 1013.2 hPa", "newvalue": "Conditions recorded at failure. Review required before retest."}, {"tablename": "u_cal_failure_review", "documentkey": "c9749121017143103e48918ce4a0a66b", "fieldname": "u_calibration_job", "oldvalue": "", "newvalue": "44649ded013143103e48918ce4a0a66e"}], "ewm_logs": [{"sys_id": "01749121017143103e48918ce4a0a66a", "u_br_name": "fail_critical_equip_oos_review", "u_table_name": "u_cal_failure_review", "u_field_name": "u_calibration_job", "u_old_value": "", "u_new_value": "44649ded013143103e48918ce4a0a66e", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "05749121017143103e48918ce4a0a66d", "u_br_name": "fail_critical_equip_oos_review", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "Failed critical calibration job CAL-JOB-2024-08851. Awaiting failure review and acknowledgement.", "u_new_value": "Failed critical calibration job CAL-JOB-2024-08851", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "05749121017143103e48918ce4a0a67e", "u_br_name": "fail_critical_tech_and_cert_upd", "u_table_name": "u_cal_certification_record", "u_field_name": "u_certification_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "0d749121017143103e48918ce4a0a664", "u_br_name": "fail_critical_job_oos_equipment", "u_table_name": "u_cal_job", "u_field_name": "u_requires_recalibration", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "0d749121017143103e48918ce4a0a665", "u_br_name": "fail_critical_job_oos_equipment", "u_table_name": "u_cal_job", "u_field_name": "u_technician_notes", "u_old_value": "Initial setup complete. Proceeding with calibration sequence.", "u_new_value": "Critical calibration failure detected. Equipment placed out of service pending review.", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "41749121017143103e48918ce4a0a667", "u_br_name": "fail_critical_job_oos_equipment", "u_table_name": "u_cal_equipment", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "41749121017143103e48918ce4a0a66f", "u_br_name": "fail_critical_tech_and_cert_upd", "u_table_name": "u_cal_technician", "u_field_name": "u_specialization_notes", "u_old_value": "Specializes in torque and pressure instruments", "u_new_value": "Completed critical-priority cal job CAL-JOB-2024-08851 (failed)", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "49749121017143103e48918ce4a0a66a", "u_br_name": "fail_critical_equip_oos_review", "u_table_name": "u_cal_failure_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "49749121017143103e48918ce4a0a681", "u_br_name": "fail_critical_suspend_schedule_plan", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_priority", "u_old_value": "4", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "4d749121017143103e48918ce4a0a67e", "u_br_name": "fail_critical_tech_and_cert_upd", "u_table_name": "u_cal_certification_record", "u_field_name": "u_scope_of_certification", "u_old_value": "", "u_new_value": "Failed calibration scope for equipment c4649ded013143103e48918ce4a0a65d", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "81749121017143103e48918ce4a0a66b", "u_br_name": "fail_critical_equip_oos_review", "u_table_name": "u_cal_failure_review", "u_field_name": "u_failure_cause", "u_old_value": "", "u_new_value": "Auto-generated: Critical equipment failed calibration job CAL-JOB-2024-08851", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "85749121017143103e48918ce4a0a666", "u_br_name": "fail_critical_job_oos_equipment", "u_table_name": "u_cal_job", "u_field_name": "u_environmental_conditions", "u_old_value": "Temp: 23.1C, Humidity: 45%, Pressure: 1013.2 hPa", "u_new_value": "Conditions recorded at failure. Review required before retest.", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "85749121017143103e48918ce4a0a67f", "u_br_name": "fail_critical_tech_and_cert_upd", "u_table_name": "u_cal_certification_record", "u_field_name": "u_remarks", "u_old_value": "", "u_new_value": "Auto-generated upon critical-priority job failure", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "89749121017143103e48918ce4a0a66c", "u_br_name": "fail_critical_equip_oos_review", "u_table_name": "u_cal_equipment", "u_field_name": "u_status", "u_old_value": "2", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "c1749121017143103e48918ce4a0a682", "u_br_name": "fail_critical_suspend_schedule_plan", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Standard quarterly calibration per ISO 17025 requirements", "u_new_value": "Suspended due to calibration failure on job CAL-JOB-2024-08851. Review required before reactivation.", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "c5749121017143103e48918ce4a0a66e", "u_br_name": "fail_critical_tech_and_cert_upd", "u_table_name": "u_cal_technician", "u_field_name": "u_total_jobs_completed", "u_old_value": "147", "u_new_value": "148", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "c9749121017143103e48918ce4a0a667", "u_br_name": "fail_critical_job_oos_equipment", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "", "u_new_value": "Failed critical calibration job CAL-JOB-2024-08851. Awaiting failure review and acknowledgement.", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "c9749121017143103e48918ce4a0a66f", "u_br_name": "fail_critical_tech_and_cert_upd", "u_table_name": "u_cal_technician", "u_field_name": "u_last_training_date", "u_old_value": "2024-08-20", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "c9749121017143103e48918ce4a0a67d", "u_br_name": "fail_critical_tech_and_cert_upd", "u_table_name": "u_cal_certification_record", "u_field_name": "u_calibration_job", "u_old_value": "", "u_new_value": "44649ded013143103e48918ce4a0a66e", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}, {"sys_id": "cd749121017143103e48918ce4a0a680", "u_br_name": "fail_critical_suspend_schedule_plan", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:02:03"}], "metadata": "{\"domain\": \"calibration_and_certification\", \"primary_table\": \"u_cal_job\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 4, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 23}"} {"tool_name": "update_cal_job", "parameters": "{\"table_name\": \"u_cal_job\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_number\": \"CAL-JOB-2025-0199\", \"u_tolerance_standard\": \"ANSI/NCSL Z540.3-2006\", \"u_assigned_technician\": \"969ab5ad01f143103e48918ce4a0a62c\", \"u_state\": \"5\", \"u_technician_notes\": \"Initial readings showed drift beyond tolerance on 100V DC range\", \"sys_mod_count\": \"1\", \"u_calibration_procedure\": \"PROC-EL-DC-001 Rev 4\", \"u_scheduled_date\": \"2025-01-10\", \"u_equipment\": \"1e9ab5ad01f143103e48918ce4a0a6f9\", \"sys_updated_on\": \"2026-06-30 13:49:03\", \"sys_tags\": \"\", \"u_environmental_conditions\": \"Temp: 23.1C, Humidity: 45% RH\", \"u_requires_recalibration\": \"true\", \"u_priority\": \"3\", \"sys_id\": \"e69af5ad01f143103e48918ce4a0a606\", \"sys_updated_by\": \"admin\", \"u_job_type\": \"1\", \"sys_created_on\": \"2026-06-30 13:48:43\", \"u_start_datetime\": \"2025-01-10 08:00:00\", \"u_overall_result\": \"2\", \"sys_created_by\": \"admin\", \"u_end_datetime\": \"2025-01-10 16:30:00\"}", "supporting_data": "{\"tech_main\": {\"u_name\": \"Marcus Delgado\", \"u_department\": \"Metrology\", \"u_email\": \"marcus.delgado@callab.example.com\", \"u_lab_access_level\": \"2\", \"sys_mod_count\": \"2\", \"u_employee_id\": \"TECH-4821\", \"sys_updated_on\": \"2026-06-30 13:49:04\", \"u_specialization_notes\": \"Schedule plan suspended - critical priority review pending\", \"sys_tags\": \"\", \"u_last_training_date\": \"2024-11-01\", \"u_total_jobs_completed\": \"43\", \"sys_id\": \"969ab5ad01f143103e48918ce4a0a62c\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0147\", \"sys_created_on\": \"2026-06-30 13:48:43\", \"u_certification_level\": \"3\", \"u_hire_date\": \"2019-03-15\", \"u_supervisor_name\": \"Dr. Elena Vasquez\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"equip_main\": {\"u_name\": \"Fluke 5730A Multifunction Calibrator\", \"u_manufacturer\": \"Fluke Calibration\", \"u_out_of_service_reason\": \"Calibration failure - equipment placed out of service\", \"u_purchase_date\": \"2020-06-01\", \"sys_mod_count\": \"1\", \"u_last_calibration_date\": \"2024-01-15\", \"u_model_number\": \"5730A\", \"sys_updated_on\": \"2026-06-30 13:49:03\", \"sys_tags\": \"\", \"u_asset_tag\": \"EQ-2024-0073\", \"u_category\": \"\", \"u_criticality\": \"3\", \"sys_id\": \"1e9ab5ad01f143103e48918ce4a0a6f9\", \"u_next_due_date\": \"2025-01-15\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 13:48:43\", \"u_calibration_interval_days\": \"365\", \"u_location\": \"Lab Building C - Room 204\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-FC5730A-88412\"}, \"standards_body_main\": {\"u_name\": \"National Institute of Standards and Technology\", \"u_country\": \"United States\", \"u_website\": \"https://www.nist.gov\", \"u_contact_phone\": \"301-975-2000\", \"u_abbreviation\": \"NIST\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 13:48:43\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_scope_description\": \"Full-scope calibration and testing services\", \"sys_id\": \"d29af5ad01f143103e48918ce4a0a603\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"calibrations@nist.gov\", \"sys_created_on\": \"2026-06-30 13:48:43\", \"u_accreditation_expiry\": \"2026-12-31\", \"u_body_type\": \"2\", \"u_accreditation_number\": \"NVLAP-200901-0\", \"sys_created_by\": \"admin\"}, \"cert_existing\": {\"u_renewal_date\": \"2025-01-01\", \"u_accreditation_standard\": \"ISO/IEC 17025:2017\", \"sys_mod_count\": \"1\", \"u_certificate_number\": \"CERT-2024-00551\", \"sys_updated_on\": \"2026-06-30 13:48:43\", \"u_calibration_job\": \"\", \"sys_tags\": \"\", \"u_remarks\": \"Accreditation standard updated by standards body sync\", \"u_renewal_reminder_sent\": \"true\", \"u_standards_body\": \"d29af5ad01f143103e48918ce4a0a603\", \"sys_id\": \"529ab5ad01f143103e48918ce4a0a6fd\", \"u_issue_date\": \"2024-01-20\", \"sys_updated_by\": \"admin\", \"u_scope_of_certification\": \"Electrical calibration - DC voltage and resistance\", \"sys_created_on\": \"2026-06-30 13:48:43\", \"u_issuing_officer\": \"Dr. James Whitfield\", \"u_certificate_document_ref\": \"DOC-REF-2024-551\", \"u_certification_status\": \"1\", \"u_expiry_date\": \"2025-01-20\", \"sys_created_by\": \"admin\"}, \"sched_plan_main\": {\"u_name\": \"Annual Calibration - Fluke 5730A\", \"u_responsible_technician\": \"969ab5ad01f143103e48918ce4a0a62c\", \"u_last_job_created_date\": \"2024-01-10\", \"sys_mod_count\": \"1\", \"u_auto_create_job\": \"true\", \"u_equipment\": \"1e9ab5ad01f143103e48918ce4a0a6f9\", \"sys_updated_on\": \"2026-06-30 13:49:03\", \"sys_tags\": \"\", \"u_regulatory_requirement\": \"ISO17025 suspension review required\", \"u_next_scheduled_date\": \"2025-01-15\", \"u_priority\": \"4\", \"sys_id\": \"2e9af5ad01f143103e48918ce4a0a613\", \"u_frequency_days\": \"365\", \"sys_updated_by\": \"admin\", \"u_advance_notice_days\": \"30\", \"sys_created_on\": \"2026-06-30 13:48:43\", \"u_plan_start_date\": \"2024-01-15\", \"u_plan_notes\": \"Suspended due to critical priority escalation - pending review\", \"u_plan_status\": \"2\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cal_job\": {\"u_number\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_assigned_technician\": {\"FK\": \"u_cal_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_calibration_procedure\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_tolerance_standard\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_requires_recalibration\": {\"type\": \"bool\"}, \"u_environmental_conditions\": {\"type\": \"str\"}, \"u_job_type\": {\"type\": \"str\"}}, \"u_cal_equipment\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_calibration_interval_days\": {\"type\": \"int\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_out_of_service_reason\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_cal_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_certification_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_jobs_completed\": {\"type\": \"int\"}, \"u_specialization_notes\": {\"type\": \"str\"}, \"u_lab_access_level\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_last_training_date\": {\"type\": \"str\"}}, \"u_cal_certification_record\": {\"u_certificate_number\": {\"type\": \"str\"}, \"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_standards_body\": {\"FK\": \"u_cal_standards_body\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_certification_status\": {\"type\": \"str\"}, \"u_scope_of_certification\": {\"type\": \"str\"}, \"u_accreditation_standard\": {\"type\": \"str\"}, \"u_renewal_reminder_sent\": {\"type\": \"bool\"}, \"u_renewal_date\": {\"type\": \"str\"}, \"u_issuing_officer\": {\"type\": \"str\"}, \"u_certificate_document_ref\": {\"type\": \"str\"}, \"u_remarks\": {\"type\": \"str\"}}, \"u_cal_standards_body\": {\"u_name\": {\"type\": \"str\"}, \"u_abbreviation\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_accreditation_number\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accreditation_expiry\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}}, \"u_cal_measurement_reading\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_reading_sequence\": {\"type\": \"int\"}, \"u_parameter_name\": {\"type\": \"str\"}, \"u_nominal_value\": {\"type\": \"decimal\"}, \"u_measured_value\": {\"type\": \"decimal\"}, \"u_upper_tolerance\": {\"type\": \"decimal\"}, \"u_lower_tolerance\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_within_tolerance\": {\"type\": \"bool\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_notes\": {\"type\": \"str\"}}, \"u_cal_equipment_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_default_interval_days\": {\"type\": \"int\"}, \"u_requires_external_cert\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_min_technician_level\": {\"type\": \"str\"}, \"u_industry_sector\": {\"type\": \"str\"}, \"u_parent_category\": {\"type\": \"str\"}}, \"u_cal_technician_qualification\": {\"u_technician\": {\"FK\": \"u_cal_technician\"}, \"u_equipment_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_qualification_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_qualification_level\": {\"type\": \"str\"}, \"u_training_course\": {\"type\": \"str\"}, \"u_certificate_reference\": {\"type\": \"str\"}, \"u_renewal_required\": {\"type\": \"bool\"}, \"u_qualification_notes\": {\"type\": \"str\"}}, \"u_cal_failure_review\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_review_number\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_failure_cause\": {\"type\": \"str\"}, \"u_corrective_action\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_risk_assessment\": {\"type\": \"str\"}, \"u_retest_authorized\": {\"type\": \"bool\"}}, \"u_cal_schedule_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_responsible_technician\": {\"FK\": \"u_cal_technician\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_plan_start_date\": {\"type\": \"str\"}, \"u_next_scheduled_date\": {\"type\": \"str\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_advance_notice_days\": {\"type\": \"int\"}, \"u_auto_create_job\": {\"type\": \"bool\"}, \"u_last_job_created_date\": {\"type\": \"str\"}, \"u_plan_notes\": {\"type\": \"str\"}, \"u_regulatory_requirement\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}}", "business_rules": [{"name": "failed_job_equip_oos_tech_update", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update equipment to Out of Service with reason\n var equipRef = current.getValue('u_equipment');\n if (equipRef) {\n var eqGr = new GlideRecord('u_cal_equipment');\n eqGr.addQuery('sys_id', equipRef);\n eqGr.query();\n if (eqGr.next()) {\n var oldStatus = eqGr.getValue('u_status');\n eqGr.setValue('u_status', '2');\n _ewmLog('u_cal_equipment', 'u_status', oldStatus, eqGr.getValue('u_status'), '');\n\n var oldReason = eqGr.getValue('u_out_of_service_reason');\n eqGr.setValue('u_out_of_service_reason', 'Calibration job failed - equipment removed from service');\n _ewmLog('u_cal_equipment', 'u_out_of_service_reason', oldReason, eqGr.getValue('u_out_of_service_reason'), '');\n\n try {\n var r1 = eqGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + eqGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Increment technician total_jobs_completed\n var techRef = current.getValue('u_assigned_technician');\n if (techRef) {\n var techGr = new GlideRecord('u_cal_technician');\n techGr.addQuery('sys_id', techRef);\n techGr.query();\n if (techGr.next()) {\n var oldCount = techGr.getValue('u_total_jobs_completed');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n techGr.setValue('u_total_jobs_completed', newCount);\n _ewmLog('u_cal_technician', 'u_total_jobs_completed', oldCount, String(newCount), '');\n\n try {\n var r2 = techGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + techGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "suspend_plan_on_equip_out_of_svc", "fires_on_table": "u_cal_equipment", "filter_condition": "u_statusCHANGESTO2^u_criticality=3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_cal_equipment: when high-criticality equipment goes out of service,\n // set out_of_service_reason on current row, then suspend related schedule plans.\n\n // 1. Set out_of_service_reason on current equipment record (self-loop, before-BR: use current.setValue)\n var oldReason = current.getValue('u_out_of_service_reason');\n current.setValue('u_out_of_service_reason', 'Calibration failure - equipment placed out of service');\n _ewmLog(current.getTableName(), 'u_out_of_service_reason', oldReason, current.getValue('u_out_of_service_reason'), '');\n\n // 2. Update related schedule plans to Suspended status, set priority to Critical, and add plan notes\n var gr = new GlideRecord('u_cal_schedule_plan');\n gr.addQuery('u_equipment', current.getUniqueValue());\n gr.addQuery('u_plan_status', '1'); // Only active plans\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_plan_status');\n gr.setValue('u_plan_status', '2');\n _ewmLog('u_cal_schedule_plan', 'u_plan_status', oldStatus, '2', '');\n\n var oldPriority = gr.getValue('u_priority');\n gr.setValue('u_priority', '4');\n _ewmLog('u_cal_schedule_plan', 'u_priority', oldPriority, '4', '');\n\n var oldNotes = gr.getValue('u_plan_notes');\n gr.setValue('u_plan_notes', 'Auto-suspended: equipment placed out of service due to calibration failure');\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', oldNotes, 'Auto-suspended: equipment placed out of service due to calibration failure', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "suspend_critical_plan_update_tech", "fires_on_table": "u_cal_schedule_plan", "filter_condition": "u_plan_statusCHANGESTO2^u_priority=4", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-BR: update current schedule plan fields\n var oldNotes = current.getValue('u_plan_notes');\n current.setValue('u_plan_notes', 'Suspended due to critical priority escalation - pending review');\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', oldNotes, current.getValue('u_plan_notes'), '');\n\n var oldAdvance = current.getValue('u_advance_notice_days');\n current.setValue('u_advance_notice_days', 30);\n _ewmLog('u_cal_schedule_plan', 'u_advance_notice_days', oldAdvance, current.getValue('u_advance_notice_days'), '');\n\n var oldReg = current.getValue('u_regulatory_requirement');\n current.setValue('u_regulatory_requirement', 'ISO17025 suspension review required');\n _ewmLog('u_cal_schedule_plan', 'u_regulatory_requirement', oldReg, current.getValue('u_regulatory_requirement'), '');\n\n // After-style write to technician table (before-BR can do GR updates on other tables)\n var techRef = current.getValue('u_responsible_technician');\n if (techRef) {\n var gr = new GlideRecord('u_cal_technician');\n gr.addQuery('sys_id', techRef);\n gr.query();\n if (gr.next()) {\n var oldSpec = gr.getValue('u_specialization_notes');\n gr.setValue('u_specialization_notes', 'Schedule plan suspended - critical priority review pending');\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldSpec, gr.getValue('u_specialization_notes'), '');\n\n var oldLab = gr.getValue('u_lab_access_level');\n gr.setValue('u_lab_access_level', '2');\n _ewmLog('u_cal_technician', 'u_lab_access_level', oldLab, gr.getValue('u_lab_access_level'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "tech_upgrade_qual_and_cert_insert", "fires_on_table": "u_cal_technician", "filter_condition": "u_lab_access_levelCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a technician's lab access level changes to Standard (2),\n // insert a new technician qualification record and a new certification record.\n\n // 1. Insert a Technician Qualification record\n var grQual = new GlideRecord('u_cal_technician_qualification');\n grQual.initialize();\n grQual.setValue('u_technician', current.getValue('sys_id'));\n _ewmLog('u_cal_technician_qualification', 'u_technician', '', current.getValue('sys_id'), '');\n\n grQual.setValue('u_qualification_status', '1');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_status', '', '1', '');\n\n grQual.setValue('u_qualification_level', '2');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_level', '', '2', '');\n\n grQual.setValue('u_qualification_notes', 'Auto-created upon lab access upgrade to Standard');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_notes', '', 'Auto-created upon lab access upgrade to Standard', '');\n\n try {\n var rQual = grQual.insert();\n if (!rQual) { _ewmLog('','','','', 'GR insert failed: ' + grQual.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a Certification Record for audit trail\n var grCert = new GlideRecord('u_cal_certification_record');\n grCert.initialize();\n grCert.setValue('u_certification_status', '1');\n _ewmLog('u_cal_certification_record', 'u_certification_status', '', '1', '');\n\n grCert.setValue('u_scope_of_certification', 'Standard lab access calibration scope');\n _ewmLog('u_cal_certification_record', 'u_scope_of_certification', '', 'Standard lab access calibration scope', '');\n\n try {\n var rCert = grCert.insert();\n if (!rCert) { _ewmLog('','','','', 'GR insert failed: ' + grCert.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "cert_insert_update_body_and_qual", "fires_on_table": "u_cal_certification_record", "filter_condition": "u_certification_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the standards body linked to this new active certification\n var sbSysId = current.getValue('u_standards_body');\n if (sbSysId) {\n var grSB = new GlideRecord('u_cal_standards_body');\n grSB.addQuery('sys_id', sbSysId);\n grSB.query();\n if (grSB.next()) {\n var oldScope = grSB.getValue('u_scope_description');\n grSB.setValue('u_scope_description', 'Updated via cert ' + current.getValue('u_certificate_number'));\n _ewmLog('u_cal_standards_body', 'u_scope_description', oldScope, grSB.getValue('u_scope_description'), '');\n\n var oldActive = grSB.getValue('u_is_active');\n grSB.setValue('u_is_active', 'true');\n _ewmLog('u_cal_standards_body', 'u_is_active', oldActive, grSB.getValue('u_is_active'), '');\n\n try {\n var r1 = grSB.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grSB.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update technician qualifications linked to the same calibration job's technician\n var jobSysId = current.getValue('u_calibration_job');\n if (jobSysId) {\n var grJob = new GlideRecord('u_cal_job');\n if (grJob.get(jobSysId)) {\n var techSysId = grJob.getValue('u_assigned_technician');\n if (techSysId) {\n var grTQ = new GlideRecord('u_cal_technician_qualification');\n grTQ.addQuery('u_technician', techSysId);\n grTQ.addQuery('u_qualification_status', '1');\n grTQ.query();\n while (grTQ.next()) {\n var oldNotes = grTQ.getValue('u_qualification_notes');\n grTQ.setValue('u_qualification_notes', 'Cert issued: ' + current.getValue('u_certificate_number'));\n _ewmLog('u_cal_technician_qualification', 'u_qualification_notes', oldNotes, grTQ.getValue('u_qualification_notes'), '');\n\n var oldRenewal = grTQ.getValue('u_renewal_required');\n grTQ.setValue('u_renewal_required', 'false');\n _ewmLog('u_cal_technician_qualification', 'u_renewal_required', oldRenewal, grTQ.getValue('u_renewal_required'), '');\n\n try {\n var r2 = grTQ.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grTQ.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "stdbody_upd_scope_and_cert_refresh", "fires_on_table": "u_cal_standards_body", "filter_condition": "u_is_active=true", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // Before-BR: When an active standards body is updated,\n // refresh scope description and body type on current,\n // and update linked certification records with new accreditation standard.\n\n // 1. Set fields on current (u_cal_standards_body) - 2 fields here\n var oldScope = current.getValue('u_scope_description');\n current.setValue('u_scope_description', 'Full-scope calibration and testing services');\n _ewmLog(current.getTableName(), 'u_scope_description', oldScope, current.getValue('u_scope_description'), '');\n\n var oldBodyType = current.getValue('u_body_type');\n current.setValue('u_body_type', '2');\n _ewmLog(current.getTableName(), 'u_body_type', oldBodyType, current.getValue('u_body_type'), '');\n\n // 2. Update certification records linked to this standards body - 1 field\n var gr = new GlideRecord('u_cal_certification_record');\n gr.addQuery('u_standards_body', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldAccStd = gr.getValue('u_accreditation_standard');\n gr.setValue('u_accreditation_standard', 'ISO/IEC 17025:2017');\n _ewmLog('u_cal_certification_record', 'u_accreditation_standard', oldAccStd, gr.getValue('u_accreditation_standard'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "cert_accred_update_enrich_review", "fires_on_table": "u_cal_certification_record", "filter_condition": "u_accreditation_standardISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update current certification record: set remarks and renewal_reminder_sent\n var oldRemarks = current.getValue('u_remarks');\n current.setValue('u_remarks', 'Accreditation standard updated by standards body sync');\n _ewmLog('u_cal_certification_record', 'u_remarks', oldRemarks, current.getValue('u_remarks'), '');\n\n var oldRenewalSent = current.getValue('u_renewal_reminder_sent');\n current.setValue('u_renewal_reminder_sent', 'true');\n _ewmLog('u_cal_certification_record', 'u_renewal_reminder_sent', oldRenewalSent, current.getValue('u_renewal_reminder_sent'), '');\n\n // 2. Insert a failure review record linked to the calibration job for audit trail\n var calJobRef = current.getValue('u_calibration_job');\n if (calJobRef) {\n var gr = new GlideRecord('u_cal_failure_review');\n gr.initialize();\n gr.setValue('u_calibration_job', calJobRef);\n _ewmLog('u_cal_failure_review', 'u_calibration_job', '', calJobRef, '');\n\n gr.setValue('u_review_status', '1');\n _ewmLog('u_cal_failure_review', 'u_review_status', '', '1', '');\n\n gr.setValue('u_failure_cause', 'Accreditation standard change detected on certification ' + current.getValue('u_certificate_number'));\n _ewmLog('u_cal_failure_review', 'u_failure_cause', '', 'Accreditation standard change detected on certification ' + current.getValue('u_certificate_number'), '');\n\n gr.setValue('u_risk_assessment', 'Review required due to accreditation standard modification');\n _ewmLog('u_cal_failure_review', 'u_risk_assessment', '', 'Review required due to accreditation standard modification', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cal_job", "documentkey": "e69af5ad01f143103e48918ce4a0a606", "fieldname": "u_state", "oldvalue": "2", "newvalue": "5"}, {"tablename": "u_cal_certification_record", "documentkey": "afaaf9ad01f143103e48918ce4a0a613", "fieldname": "u_scope_of_certification", "oldvalue": "", "newvalue": "Standard lab access calibration scope"}, {"tablename": "u_cal_equipment", "documentkey": "1e9ab5ad01f143103e48918ce4a0a6f9", "fieldname": "u_out_of_service_reason", "oldvalue": "", "newvalue": "Calibration failure - equipment placed out of service"}, {"tablename": "u_cal_technician_qualification", "documentkey": "afaaf9ad01f143103e48918ce4a0a611", "fieldname": "u_renewal_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_schedule_plan", "documentkey": "2e9af5ad01f143103e48918ce4a0a613", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_cal_technician", "documentkey": "969ab5ad01f143103e48918ce4a0a62c", "fieldname": "u_lab_access_level", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_cal_technician_qualification", "documentkey": "afaaf9ad01f143103e48918ce4a0a611", "fieldname": "u_qualification_level", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_cal_certification_record", "documentkey": "afaaf9ad01f143103e48918ce4a0a613", "fieldname": "u_certification_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cal_equipment", "documentkey": "1e9ab5ad01f143103e48918ce4a0a6f9", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_technician_qualification", "documentkey": "afaaf9ad01f143103e48918ce4a0a611", "fieldname": "u_qualification_notes", "oldvalue": "", "newvalue": "Auto-created upon lab access upgrade to Standard"}, {"tablename": "u_cal_schedule_plan", "documentkey": "2e9af5ad01f143103e48918ce4a0a613", "fieldname": "u_advance_notice_days", "oldvalue": "14", "newvalue": "30"}, {"tablename": "u_cal_technician", "documentkey": "969ab5ad01f143103e48918ce4a0a62c", "fieldname": "u_specialization_notes", "oldvalue": "Pressure and temperature calibration specialist", "newvalue": "Schedule plan suspended - critical priority review pending"}, {"tablename": "u_cal_technician_qualification", "documentkey": "afaaf9ad01f143103e48918ce4a0a611", "fieldname": "u_qualification_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cal_technician", "documentkey": "969ab5ad01f143103e48918ce4a0a62c", "fieldname": "u_total_jobs_completed", "oldvalue": "42", "newvalue": "43"}, {"tablename": "u_cal_schedule_plan", "documentkey": "2e9af5ad01f143103e48918ce4a0a613", "fieldname": "u_plan_notes", "oldvalue": "Standard annual calibration cycle", "newvalue": "Suspended due to critical priority escalation - pending review"}, {"tablename": "u_cal_technician_qualification", "documentkey": "afaaf9ad01f143103e48918ce4a0a611", "fieldname": "u_technician", "oldvalue": "", "newvalue": "969ab5ad01f143103e48918ce4a0a62c"}, {"tablename": "u_cal_schedule_plan", "documentkey": "2e9af5ad01f143103e48918ce4a0a613", "fieldname": "u_regulatory_requirement", "oldvalue": "ISO17025 compliance", "newvalue": "ISO17025 suspension review required"}, {"tablename": "u_cal_certification_record", "documentkey": "afaaf9ad01f143103e48918ce4a0a613", "fieldname": "u_renewal_reminder_sent", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cal_schedule_plan", "documentkey": "2e9af5ad01f143103e48918ce4a0a613", "fieldname": "u_plan_status", "oldvalue": "1", "newvalue": "2"}], "ewm_logs": [{"sys_id": "27aaf9ad01f143103e48918ce4a0a609", "u_br_name": "suspend_plan_on_equip_out_of_svc", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "2baaf9ad01f143103e48918ce4a0a60a", "u_br_name": "suspend_plan_on_equip_out_of_svc", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Standard annual calibration cycle", "u_new_value": "Auto-suspended: equipment placed out of service due to calibration failure", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "2baaf9ad01f143103e48918ce4a0a60b", "u_br_name": "suspend_critical_plan_update_tech", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Auto-suspended: equipment placed out of service due to calibration failure", "u_new_value": "Suspended due to critical priority escalation - pending review", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "2faa75ad01f143103e48918ce4a0a6d5", "u_br_name": "suspend_plan_on_equip_out_of_svc", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "Calibration job failed - equipment removed from service", "u_new_value": "Calibration failure - equipment placed out of service", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "2faaf9ad01f143103e48918ce4a0a60c", "u_br_name": "suspend_critical_plan_update_tech", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_regulatory_requirement", "u_old_value": "ISO17025 compliance", "u_new_value": "ISO17025 suspension review required", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "63aaf9ad01f143103e48918ce4a0a60e", "u_br_name": "suspend_critical_plan_update_tech", "u_table_name": "u_cal_technician", "u_field_name": "u_lab_access_level", "u_old_value": "3", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "6faa75ad01f143103e48918ce4a0a6d4", "u_br_name": "failed_job_equip_oos_tech_update", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "", "u_new_value": "Calibration job failed - equipment removed from service", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "a3aaf9ad01f143103e48918ce4a0a60c", "u_br_name": "suspend_critical_plan_update_tech", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_advance_notice_days", "u_old_value": "14", "u_new_value": "30", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "afaaf9ad01f143103e48918ce4a0a609", "u_br_name": "suspend_plan_on_equip_out_of_svc", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "e3aa75ad01f143103e48918ce4a0a6d4", "u_br_name": "failed_job_equip_oos_tech_update", "u_table_name": "u_cal_equipment", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "e7aaf9ad01f143103e48918ce4a0a60d", "u_br_name": "suspend_critical_plan_update_tech", "u_table_name": "u_cal_technician", "u_field_name": "u_specialization_notes", "u_old_value": "Pressure and temperature calibration specialist", "u_new_value": "Schedule plan suspended - critical priority review pending", "u_error": "", "sys_created_on": "2026-06-30 13:49:03"}, {"sys_id": "2faaf9ad01f143103e48918ce4a0a610", "u_br_name": "tech_upgrade_qual_and_cert_insert", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_level", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:49:04"}, {"sys_id": "2faaf9ad01f143103e48918ce4a0a612", "u_br_name": "tech_upgrade_qual_and_cert_insert", "u_table_name": "u_cal_certification_record", "u_field_name": "u_certification_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:49:04"}, {"sys_id": "67aaf9ad01f143103e48918ce4a0a611", "u_br_name": "tech_upgrade_qual_and_cert_insert", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_notes", "u_old_value": "", "u_new_value": "Auto-created upon lab access upgrade to Standard", "u_error": "", "sys_created_on": "2026-06-30 13:49:04"}, {"sys_id": "67aaf9ad01f143103e48918ce4a0a613", "u_br_name": "tech_upgrade_qual_and_cert_insert", "u_table_name": "u_cal_certification_record", "u_field_name": "u_scope_of_certification", "u_old_value": "", "u_new_value": "Standard lab access calibration scope", "u_error": "", "sys_created_on": "2026-06-30 13:49:04"}, {"sys_id": "abaaf9ad01f143103e48918ce4a0a60f", "u_br_name": "tech_upgrade_qual_and_cert_insert", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_technician", "u_old_value": "", "u_new_value": "969ab5ad01f143103e48918ce4a0a62c", "u_error": "", "sys_created_on": "2026-06-30 13:49:04"}, {"sys_id": "e3aaf9ad01f143103e48918ce4a0a610", "u_br_name": "tech_upgrade_qual_and_cert_insert", "u_table_name": "u_cal_technician_qualification", "u_field_name": "u_qualification_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:49:04"}, {"sys_id": "ebaaf9ad01f143103e48918ce4a0a622", "u_br_name": "cert_insert_update_body_and_qual", "u_table_name": "u_cal_technician", "u_field_name": "u_total_jobs_completed", "u_old_value": "42", "u_new_value": "43", "u_error": "", "sys_created_on": "2026-06-30 13:49:04"}], "metadata": "{\"domain\": \"calibration_and_certification\", \"primary_table\": \"u_cal_job\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 5, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 19}"} {"tool_name": "update_cal_job", "parameters": "{\"table_name\": \"u_cal_job\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\", \"u_overall_result\": \"2\"}}", "seed_data": "{\"u_number\": \"CALJOB0009901\", \"u_tolerance_standard\": \"ISO 17025 Clause 7.6\", \"u_assigned_technician\": \"7bfa3ded01f143103e48918ce4a0a66e\", \"u_state\": \"5\", \"u_technician_notes\": \"Readings outside tolerance at high range\", \"sys_mod_count\": \"1\", \"u_calibration_procedure\": \"PROC-PG-700G-REV3\", \"u_scheduled_date\": \"2025-01-10\", \"u_equipment\": \"b7fa3ded01f143103e48918ce4a0a62a\", \"sys_updated_on\": \"2026-06-30 13:50:47\", \"sys_tags\": \"\", \"u_environmental_conditions\": \"Temp 22.1C, Humidity 45%\", \"u_requires_recalibration\": \"true\", \"u_priority\": \"3\", \"sys_id\": \"7ffa3ded01f143103e48918ce4a0a67b\", \"sys_updated_by\": \"admin\", \"u_job_type\": \"1\", \"sys_created_on\": \"2026-06-30 13:50:27\", \"u_start_datetime\": \"2025-01-10 08:00:00\", \"u_overall_result\": \"2\", \"sys_created_by\": \"admin\", \"u_end_datetime\": \"2025-01-10 12:30:00\"}", "supporting_data": "{\"standards_body_1\": {\"u_name\": \"American Calibration Accreditation Board\", \"u_country\": \"United States\", \"u_website\": \"https://www.acab-us.org\", \"u_contact_phone\": \"202-555-0199\", \"u_abbreviation\": \"ACAB\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 13:50:26\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_scope_description\": \"Dimensional and electrical calibration accreditation\", \"sys_id\": \"f3fa3ded01f143103e48918ce4a0a65c\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"info@acab-us.org\", \"sys_created_on\": \"2026-06-30 13:50:26\", \"u_accreditation_expiry\": \"2027-12-31\", \"u_body_type\": \"2\", \"u_accreditation_number\": \"ACC-2024-00781\", \"sys_created_by\": \"admin\"}, \"equip_category_1\": {\"u_name\": \"Pressure Gauges\", \"u_category_code\": \"PG-100\", \"u_requires_external_cert\": \"true\", \"u_min_technician_level\": \"2\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 13:50:27\", \"sys_tags\": \"\", \"sys_id\": \"fffa3ded01f143103e48918ce4a0a639\", \"u_description\": \"Analog and digital pressure measurement instruments\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 13:50:27\", \"u_active\": \"true\", \"u_industry_sector\": \"Manufacturing\", \"sys_created_by\": \"admin\", \"u_default_interval_days\": \"365\", \"u_regulatory_framework\": \"ISO 17025\"}, \"technician_1\": {\"u_name\": \"Marcus Rivera\", \"u_department\": \"Calibration\", \"u_email\": \"marcus.rivera@example.com\", \"u_lab_access_level\": \"2\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"EMP-40821\", \"sys_updated_on\": \"2026-06-30 13:50:48\", \"u_specialization_notes\": \"Pressure and temperature instrument specialist | Failed job CALJOB0009901 on undefined\", \"sys_tags\": \"\", \"u_last_training_date\": \"2024-09-10\", \"u_total_jobs_completed\": \"143\", \"sys_id\": \"7bfa3ded01f143103e48918ce4a0a66e\", \"sys_updated_by\": \"admin\", \"u_phone\": \"512-555-0147\", \"sys_created_on\": \"2026-06-30 13:50:27\", \"u_certification_level\": \"3\", \"u_hire_date\": \"2018-03-15\", \"u_supervisor_name\": \"Dr. Helen Park\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"equipment_1\": {\"u_name\": \"Fluke 700G30 Pressure Gauge\", \"u_manufacturer\": \"Fluke Corporation\", \"u_out_of_service_reason\": \"Calibration job CALJOB0009901 failed\", \"u_purchase_date\": \"2019-07-22\", \"sys_mod_count\": \"1\", \"u_last_calibration_date\": \"2024-06-15\", \"u_model_number\": \"700G30\", \"sys_updated_on\": \"2026-06-30 13:50:47\", \"sys_tags\": \"\", \"u_asset_tag\": \"AST-PG-2019-0034\", \"u_category\": \"fffa3ded01f143103e48918ce4a0a639\", \"u_criticality\": \"3\", \"sys_id\": \"b7fa3ded01f143103e48918ce4a0a62a\", \"u_next_due_date\": \"\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 13:50:27\", \"u_calibration_interval_days\": \"180\", \"u_location\": \"Lab B - Rack 14\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-FL700G-88412\"}, \"schedule_plan_1\": {\"u_name\": \"Semi-Annual Pressure Gauge Cal Plan\", \"u_responsible_technician\": \"7bfa3ded01f143103e48918ce4a0a66e\", \"u_last_job_created_date\": \"2024-06-10\", \"sys_mod_count\": \"2\", \"u_auto_create_job\": \"false\", \"u_equipment\": \"b7fa3ded01f143103e48918ce4a0a62a\", \"sys_updated_on\": \"2026-06-30 13:50:47\", \"sys_tags\": \"\", \"u_regulatory_requirement\": \"SUSPENDED - Pending review before reactivation\", \"u_next_scheduled_date\": \"\", \"u_priority\": \"3\", \"sys_id\": \"fffa3ded01f143103e48918ce4a0a671\", \"u_frequency_days\": \"180\", \"sys_updated_by\": \"admin\", \"u_advance_notice_days\": \"0\", \"sys_created_on\": \"2026-06-30 13:50:27\", \"u_plan_start_date\": \"2024-01-01\", \"u_plan_notes\": \"Plan suspended due to high-priority equipment calibration hold. Auto-job creation disabled.\", \"u_plan_status\": \"2\", \"sys_created_by\": \"admin\"}, \"tech_qual_1\": {\"u_qualification_date\": \"2022-04-01\", \"u_equipment_category\": \"fffa3ded01f143103e48918ce4a0a639\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 13:50:27\", \"sys_tags\": \"\", \"u_qualification_level\": \"3\", \"sys_id\": \"7ffa3ded01f143103e48918ce4a0a62d\", \"u_qualification_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_technician\": \"7bfa3ded01f143103e48918ce4a0a66e\", \"sys_created_on\": \"2026-06-30 13:50:27\", \"u_certificate_reference\": \"NCI-QUAL-2022-5590\", \"u_renewal_required\": \"true\", \"u_training_course\": \"Advanced Pressure Calibration Techniques\", \"u_expiry_date\": \"2026-04-01\", \"u_qualification_notes\": \"Qualified for all pressure gauge categories\", \"u_issuing_authority\": \"National Calibration Institute\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cal_job\": {\"u_number\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_assigned_technician\": {\"FK\": \"u_cal_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_calibration_procedure\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_tolerance_standard\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_requires_recalibration\": {\"type\": \"bool\"}, \"u_environmental_conditions\": {\"type\": \"str\"}, \"u_job_type\": {\"type\": \"str\"}}, \"u_cal_equipment\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_calibration_interval_days\": {\"type\": \"int\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_out_of_service_reason\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_cal_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_certification_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_jobs_completed\": {\"type\": \"int\"}, \"u_specialization_notes\": {\"type\": \"str\"}, \"u_lab_access_level\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_last_training_date\": {\"type\": \"str\"}}, \"u_cal_certification_record\": {\"u_certificate_number\": {\"type\": \"str\"}, \"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_standards_body\": {\"FK\": \"u_cal_standards_body\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_certification_status\": {\"type\": \"str\"}, \"u_scope_of_certification\": {\"type\": \"str\"}, \"u_accreditation_standard\": {\"type\": \"str\"}, \"u_renewal_reminder_sent\": {\"type\": \"bool\"}, \"u_renewal_date\": {\"type\": \"str\"}, \"u_issuing_officer\": {\"type\": \"str\"}, \"u_certificate_document_ref\": {\"type\": \"str\"}, \"u_remarks\": {\"type\": \"str\"}}, \"u_cal_standards_body\": {\"u_name\": {\"type\": \"str\"}, \"u_abbreviation\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_accreditation_number\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accreditation_expiry\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}}, \"u_cal_measurement_reading\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_reading_sequence\": {\"type\": \"int\"}, \"u_parameter_name\": {\"type\": \"str\"}, \"u_nominal_value\": {\"type\": \"decimal\"}, \"u_measured_value\": {\"type\": \"decimal\"}, \"u_upper_tolerance\": {\"type\": \"decimal\"}, \"u_lower_tolerance\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_within_tolerance\": {\"type\": \"bool\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_notes\": {\"type\": \"str\"}}, \"u_cal_equipment_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_default_interval_days\": {\"type\": \"int\"}, \"u_requires_external_cert\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_min_technician_level\": {\"type\": \"str\"}, \"u_industry_sector\": {\"type\": \"str\"}, \"u_parent_category\": {\"type\": \"str\"}}, \"u_cal_technician_qualification\": {\"u_technician\": {\"FK\": \"u_cal_technician\"}, \"u_equipment_category\": {\"FK\": \"u_cal_equipment_category\"}, \"u_qualification_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_qualification_level\": {\"type\": \"str\"}, \"u_training_course\": {\"type\": \"str\"}, \"u_certificate_reference\": {\"type\": \"str\"}, \"u_renewal_required\": {\"type\": \"bool\"}, \"u_qualification_notes\": {\"type\": \"str\"}}, \"u_cal_failure_review\": {\"u_calibration_job\": {\"FK\": \"u_cal_job\"}, \"u_review_number\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_failure_cause\": {\"type\": \"str\"}, \"u_corrective_action\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_risk_assessment\": {\"type\": \"str\"}, \"u_retest_authorized\": {\"type\": \"bool\"}}, \"u_cal_schedule_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_equipment\": {\"FK\": \"u_cal_equipment\"}, \"u_responsible_technician\": {\"FK\": \"u_cal_technician\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_plan_start_date\": {\"type\": \"str\"}, \"u_next_scheduled_date\": {\"type\": \"str\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_advance_notice_days\": {\"type\": \"int\"}, \"u_auto_create_job\": {\"type\": \"bool\"}, \"u_last_job_created_date\": {\"type\": \"str\"}, \"u_plan_notes\": {\"type\": \"str\"}, \"u_regulatory_requirement\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}}", "business_rules": [{"name": "failed_job_update_equip_and_tech", "fires_on_table": "u_cal_job", "filter_condition": "u_stateCHANGESTO5^u_overall_result=2", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update Equipment: mark Out of Service ---\n var equipSysId = current.getValue('u_equipment');\n if (equipSysId) {\n var grEquip = new GlideRecord('u_cal_equipment');\n grEquip.addQuery('sys_id', equipSysId);\n grEquip.query();\n if (grEquip.next()) {\n var oldStatus = grEquip.getValue('u_status');\n grEquip.setValue('u_status', '2');\n _ewmLog('u_cal_equipment', 'u_status', oldStatus, grEquip.getValue('u_status'), '');\n\n var oldReason = grEquip.getValue('u_out_of_service_reason');\n grEquip.setValue('u_out_of_service_reason', 'Calibration job ' + current.getValue('u_number') + ' failed');\n _ewmLog('u_cal_equipment', 'u_out_of_service_reason', oldReason, grEquip.getValue('u_out_of_service_reason'), '');\n\n var oldLastCal = grEquip.getValue('u_last_calibration_date');\n grEquip.setValue('u_last_calibration_date', gs.nowDate());\n _ewmLog('u_cal_equipment', 'u_last_calibration_date', oldLastCal, grEquip.getValue('u_last_calibration_date'), '');\n\n var oldNextDue = grEquip.getValue('u_next_due_date');\n grEquip.setValue('u_next_due_date', '');\n _ewmLog('u_cal_equipment', 'u_next_due_date', oldNextDue, grEquip.getValue('u_next_due_date'), '');\n\n try {\n var r1 = grEquip.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grEquip.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // --- 2. Update Technician: increment jobs completed, add note ---\n var techSysId = current.getValue('u_assigned_technician');\n if (techSysId) {\n var grTech = new GlideRecord('u_cal_technician');\n grTech.addQuery('sys_id', techSysId);\n grTech.query();\n if (grTech.next()) {\n var oldJobs = parseInt(grTech.getValue('u_total_jobs_completed') || '0', 10);\n var newJobs = oldJobs + 1;\n grTech.setValue('u_total_jobs_completed', newJobs);\n _ewmLog('u_cal_technician', 'u_total_jobs_completed', String(oldJobs), String(newJobs), '');\n\n var oldNotes = grTech.getValue('u_specialization_notes') || '';\n var newNotes = oldNotes + ' | Failed job ' + current.getValue('u_number') + ' on ' + gs.nowDate();\n grTech.setValue('u_specialization_notes', newNotes);\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldNotes, newNotes, '');\n\n try {\n var r2 = grTech.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grTech.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "equip_oos_suspend_plan_revoke_cert", "fires_on_table": "u_cal_equipment", "filter_condition": "u_statusCHANGESTO2^u_criticality=3^u_out_of_service_reasonISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Suspend all active schedule plans for this equipment\n var grPlan = new GlideRecord('u_cal_schedule_plan');\n grPlan.addQuery('u_equipment', current.getUniqueValue());\n grPlan.addQuery('u_plan_status', '1');\n grPlan.query();\n while (grPlan.next()) {\n var oldStatus = grPlan.getValue('u_plan_status');\n grPlan.setValue('u_plan_status', '2');\n _ewmLog('u_cal_schedule_plan', 'u_plan_status', oldStatus, grPlan.getValue('u_plan_status'), '');\n\n var oldNotes = grPlan.getValue('u_plan_notes');\n grPlan.setValue('u_plan_notes', 'Suspended: equipment out of service');\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', oldNotes, grPlan.getValue('u_plan_notes'), '');\n\n var oldAutoCreate = grPlan.getValue('u_auto_create_job');\n grPlan.setValue('u_auto_create_job', 'false');\n _ewmLog('u_cal_schedule_plan', 'u_auto_create_job', oldAutoCreate, grPlan.getValue('u_auto_create_job'), '');\n\n try {\n var r1 = grPlan.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPlan.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Revoke active certification records linked to jobs for this equipment\n var grJob = new GlideRecord('u_cal_job');\n grJob.addQuery('u_equipment', current.getUniqueValue());\n grJob.query();\n var jobSysIds = [];\n while (grJob.next()) {\n jobSysIds.push(grJob.getUniqueValue());\n }\n\n if (jobSysIds.length > 0) {\n var grCert = new GlideRecord('u_cal_certification_record');\n grCert.addQuery('u_calibration_job', 'IN', jobSysIds.join(','));\n grCert.addQuery('u_certification_status', '1');\n grCert.query();\n while (grCert.next()) {\n var oldCertStatus = grCert.getValue('u_certification_status');\n grCert.setValue('u_certification_status', '3');\n _ewmLog('u_cal_certification_record', 'u_certification_status', oldCertStatus, grCert.getValue('u_certification_status'), '');\n\n var oldRemarks = grCert.getValue('u_remarks');\n grCert.setValue('u_remarks', 'Revoked: equipment placed out of service due to calibration failure');\n _ewmLog('u_cal_certification_record', 'u_remarks', oldRemarks, grCert.getValue('u_remarks'), '');\n\n try {\n var r2 = grCert.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCert.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "suspend_plan_update_fields_and_revoke_certs", "fires_on_table": "u_cal_schedule_plan", "filter_condition": "u_plan_statusCHANGESTO2^u_priority=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Part A: Update the schedule plan fields via GlideRecord ---\n var grPlan = new GlideRecord('u_cal_schedule_plan');\n if (grPlan.get(current.getUniqueValue())) {\n\n var old1 = grPlan.getValue('u_auto_create_job');\n grPlan.setValue('u_auto_create_job', 'false');\n _ewmLog('u_cal_schedule_plan', 'u_auto_create_job', old1, grPlan.getValue('u_auto_create_job'), '');\n\n var old2 = grPlan.getValue('u_advance_notice_days');\n grPlan.setValue('u_advance_notice_days', 0);\n _ewmLog('u_cal_schedule_plan', 'u_advance_notice_days', old2, grPlan.getValue('u_advance_notice_days'), '');\n\n var old3 = grPlan.getValue('u_next_scheduled_date');\n grPlan.setValue('u_next_scheduled_date', '');\n _ewmLog('u_cal_schedule_plan', 'u_next_scheduled_date', old3, grPlan.getValue('u_next_scheduled_date'), '');\n\n var old4 = grPlan.getValue('u_plan_notes');\n grPlan.setValue('u_plan_notes', 'Plan suspended due to high-priority equipment calibration hold. Auto-job creation disabled.');\n _ewmLog('u_cal_schedule_plan', 'u_plan_notes', old4, grPlan.getValue('u_plan_notes'), '');\n\n var old5 = grPlan.getValue('u_regulatory_requirement');\n grPlan.setValue('u_regulatory_requirement', 'SUSPENDED - Pending review before reactivation');\n _ewmLog('u_cal_schedule_plan', 'u_regulatory_requirement', old5, grPlan.getValue('u_regulatory_requirement'), '');\n\n try {\n var r1 = grPlan.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPlan.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- Part B: Revoke active certification records for the linked equipment ---\n var equipRef = current.getValue('u_equipment');\n if (equipRef) {\n var gr = new GlideRecord('u_cal_certification_record');\n gr.addQuery('u_certification_status', '1');\n gr.query();\n while (gr.next()) {\n var jobRef = gr.getValue('u_calibration_job');\n if (jobRef) {\n var jobGr = new GlideRecord('u_cal_job');\n if (jobGr.get(jobRef) && jobGr.getValue('u_equipment') == equipRef) {\n var oldStatus = gr.getValue('u_certification_status');\n gr.setValue('u_certification_status', '3');\n _ewmLog('u_cal_certification_record', 'u_certification_status', oldStatus, gr.getValue('u_certification_status'), '');\n\n var oldRemarks = gr.getValue('u_remarks');\n gr.setValue('u_remarks', 'Revoked due to schedule plan suspension');\n _ewmLog('u_cal_certification_record', 'u_remarks', oldRemarks, gr.getValue('u_remarks'), '');\n\n var oldRenewal = gr.getValue('u_renewal_reminder_sent');\n gr.setValue('u_renewal_reminder_sent', 'false');\n _ewmLog('u_cal_certification_record', 'u_renewal_reminder_sent', oldRenewal, gr.getValue('u_renewal_reminder_sent'), '');\n\n try {\n var r2 = gr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "cert_revoked_update_body_and_quals", "fires_on_table": "u_cal_certification_record", "filter_condition": "u_certification_statusCHANGESTO3^u_remarksISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the standards body scope_description to flag revocation\n var sbRef = current.getValue('u_standards_body');\n if (sbRef) {\n var sb = new GlideRecord('u_cal_standards_body');\n sb.addQuery('sys_id', sbRef);\n sb.query();\n if (sb.next()) {\n var oldScope = sb.getValue('u_scope_description');\n sb.setValue('u_scope_description', 'Revocation recorded for certificate ' + current.getValue('u_certificate_number'));\n _ewmLog('u_cal_standards_body', 'u_scope_description', oldScope, sb.getValue('u_scope_description'), '');\n try {\n var r1 = sb.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + sb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update technician qualifications linked via the calibration job's assigned technician\n var jobRef = current.getValue('u_calibration_job');\n if (jobRef) {\n var jobGr = new GlideRecord('u_cal_job');\n if (jobGr.get(jobRef)) {\n var techRef = jobGr.getValue('u_assigned_technician');\n if (techRef) {\n var tq = new GlideRecord('u_cal_technician_qualification');\n tq.addQuery('u_technician', techRef);\n tq.addQuery('u_qualification_status', '1');\n tq.query();\n while (tq.next()) {\n var oldStatus = tq.getValue('u_qualification_status');\n tq.setValue('u_qualification_status', '3');\n _ewmLog('u_cal_technician_qualification', 'u_qualification_status', oldStatus, tq.getValue('u_qualification_status'), '');\n\n var oldNotes = tq.getValue('u_qualification_notes');\n tq.setValue('u_qualification_notes', 'Suspended due to certificate revocation ' + current.getValue('u_certificate_number'));\n _ewmLog('u_cal_technician_qualification', 'u_qualification_notes', oldNotes, tq.getValue('u_qualification_notes'), '');\n\n try {\n var r2 = tq.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + tq.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "stdbody_upd_sync_tech_and_reading", "fires_on_table": "u_cal_standards_body", "filter_condition": "u_is_active=true^u_body_type=2^u_country=United States", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update technicians in the Calibration department to reflect updated standards body info\n var grTech = new GlideRecord('u_cal_technician');\n grTech.addQuery('u_department', 'Calibration');\n grTech.query();\n while (grTech.next()) {\n var oldSpecNotes = grTech.getValue('u_specialization_notes');\n grTech.setValue('u_specialization_notes', 'Aligned with ' + current.getValue('u_abbreviation') + ' standards');\n _ewmLog('u_cal_technician', 'u_specialization_notes', oldSpecNotes, grTech.getValue('u_specialization_notes'), '');\n\n var oldLabAccess = grTech.getValue('u_lab_access_level');\n grTech.setValue('u_lab_access_level', '3');\n _ewmLog('u_cal_technician', 'u_lab_access_level', oldLabAccess, grTech.getValue('u_lab_access_level'), '');\n\n try {\n var r1 = grTech.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTech.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a measurement reading record to log the standards body verification checkpoint\n var grReading = new GlideRecord('u_cal_measurement_reading');\n grReading.initialize();\n\n grReading.setValue('u_reading_sequence', 1);\n _ewmLog('u_cal_measurement_reading', 'u_reading_sequence', '', '1', '');\n\n grReading.setValue('u_parameter_name', 'Standards Body Accreditation Verification');\n _ewmLog('u_cal_measurement_reading', 'u_parameter_name', '', 'Standards Body Accreditation Verification', '');\n\n grReading.setValue('u_reading_notes', 'Auto-generated upon update of standards body ' + current.getValue('u_name') + ' (accreditation: ' + current.getValue('u_accreditation_number') + ')');\n _ewmLog('u_cal_measurement_reading', 'u_reading_notes', '', grReading.getValue('u_reading_notes'), '');\n\n try {\n var r2 = grReading.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grReading.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cal_equipment", "documentkey": "b7fa3ded01f143103e48918ce4a0a62a", "fieldname": "u_out_of_service_reason", "oldvalue": "", "newvalue": "Calibration job CALJOB0009901 failed"}, {"tablename": "u_cal_schedule_plan", "documentkey": "fffa3ded01f143103e48918ce4a0a671", "fieldname": "u_auto_create_job", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_cal_schedule_plan", "documentkey": "fffa3ded01f143103e48918ce4a0a671", "fieldname": "u_plan_notes", "oldvalue": "Suspended: equipment out of service", "newvalue": "Plan suspended due to high-priority equipment calibration hold. Auto-job creation disabled."}, {"tablename": "u_cal_schedule_plan", "documentkey": "fffa3ded01f143103e48918ce4a0a671", "fieldname": "u_regulatory_requirement", "oldvalue": "ISO 17025 Section 7.6", "newvalue": "SUSPENDED - Pending review before reactivation"}, {"tablename": "u_cal_equipment", "documentkey": "b7fa3ded01f143103e48918ce4a0a62a", "fieldname": "u_next_due_date", "oldvalue": "2024-12-15", "newvalue": ""}, {"tablename": "u_cal_schedule_plan", "documentkey": "fffa3ded01f143103e48918ce4a0a671", "fieldname": "u_plan_notes", "oldvalue": "Routine semi-annual calibration per ISO 17025", "newvalue": "Suspended: equipment out of service"}, {"tablename": "u_cal_schedule_plan", "documentkey": "fffa3ded01f143103e48918ce4a0a671", "fieldname": "u_next_scheduled_date", "oldvalue": "2025-01-15", "newvalue": ""}, {"tablename": "u_cal_equipment", "documentkey": "b7fa3ded01f143103e48918ce4a0a62a", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_schedule_plan", "documentkey": "fffa3ded01f143103e48918ce4a0a671", "fieldname": "u_plan_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cal_schedule_plan", "documentkey": "fffa3ded01f143103e48918ce4a0a671", "fieldname": "u_advance_notice_days", "oldvalue": "14", "newvalue": "0"}, {"tablename": "u_cal_job", "documentkey": "7ffa3ded01f143103e48918ce4a0a67b", "fieldname": "u_state", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_cal_technician", "documentkey": "7bfa3ded01f143103e48918ce4a0a66e", "fieldname": "u_specialization_notes", "oldvalue": "Pressure and temperature instrument specialist", "newvalue": "Pressure and temperature instrument specialist | Failed job CALJOB0009901 on undefined"}, {"tablename": "u_cal_technician", "documentkey": "7bfa3ded01f143103e48918ce4a0a66e", "fieldname": "u_total_jobs_completed", "oldvalue": "142", "newvalue": "143"}], "ewm_logs": [{"sys_id": "301b3ded01f143103e48918ce4a0a690", "u_br_name": "failed_job_update_equip_and_tech", "u_table_name": "u_cal_equipment", "u_field_name": "u_out_of_service_reason", "u_old_value": "", "u_new_value": "Calibration job CALJOB0009901 failed", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "301bfded01f143103e48918ce4a0a63f", "u_br_name": "equip_oos_suspend_plan_revoke_cert", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "341bfded01f143103e48918ce4a0a640", "u_br_name": "equip_oos_suspend_plan_revoke_cert", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_auto_create_job", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "3c1bfded01f143103e48918ce4a0a643", "u_br_name": "suspend_plan_update_fields_and_revoke_ce", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Suspended: equipment out of service", "u_new_value": "Plan suspended due to high-priority equipment calibration hold. Auto-job creation disabled.", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "701b3ded01f143103e48918ce4a0a68f", "u_br_name": "failed_job_update_equip_and_tech", "u_table_name": "u_cal_equipment", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "741b3ded01f143103e48918ce4a0a691", "u_br_name": "failed_job_update_equip_and_tech", "u_table_name": "u_cal_equipment", "u_field_name": "u_next_due_date", "u_old_value": "2024-12-15", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "741bfded01f143103e48918ce4a0a646", "u_br_name": "suspend_plan_update_fields_and_revoke_ce", "u_table_name": "u_cal_technician", "u_field_name": "u_total_jobs_completed", "u_old_value": "142", "u_new_value": "143", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "781bfded01f143103e48918ce4a0a642", "u_br_name": "suspend_plan_update_fields_and_revoke_ce", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_advance_notice_days", "u_old_value": "14", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "b41bfded01f143103e48918ce4a0a644", "u_br_name": "suspend_plan_update_fields_and_revoke_ce", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_regulatory_requirement", "u_old_value": "ISO 17025 Section 7.6", "u_new_value": "SUSPENDED - Pending review before reactivation", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "b81bfded01f143103e48918ce4a0a63f", "u_br_name": "equip_oos_suspend_plan_revoke_cert", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_plan_notes", "u_old_value": "Routine semi-annual calibration per ISO 17025", "u_new_value": "Suspended: equipment out of service", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "f01bfded01f143103e48918ce4a0a643", "u_br_name": "suspend_plan_update_fields_and_revoke_ce", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_next_scheduled_date", "u_old_value": "2025-01-15", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "f81b3ded01f143103e48918ce4a0a690", "u_br_name": "failed_job_update_equip_and_tech", "u_table_name": "u_cal_equipment", "u_field_name": "u_last_calibration_date", "u_old_value": "2024-06-15", "u_new_value": "2024-06-15", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "fc1bfded01f143103e48918ce4a0a641", "u_br_name": "suspend_plan_update_fields_and_revoke_ce", "u_table_name": "u_cal_schedule_plan", "u_field_name": "u_auto_create_job", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}, {"sys_id": "fc1bfded01f143103e48918ce4a0a646", "u_br_name": "suspend_plan_update_fields_and_revoke_ce", "u_table_name": "u_cal_technician", "u_field_name": "u_specialization_notes", "u_old_value": "Pressure and temperature instrument specialist", "u_new_value": "Pressure and temperature instrument specialist | Failed job CALJOB0009901 on undefined", "u_error": "", "sys_created_on": "2026-06-30 13:50:47"}], "metadata": "{\"domain\": \"calibration_and_certification\", \"primary_table\": \"u_cal_job\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 3, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_capex_request", "parameters": "{\"table_name\": \"u_capex_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\", \"u_approved_amount\": \"75000\"}}", "seed_data": "{\"u_approver_committee\": \"\", \"u_department\": \"0179412d01bd03103e48918ce4a0a609\", \"u_number\": \"CAPEX-2025-00314\", \"u_requires_compliance_review\": \"false\", \"u_submission_date\": \"2025-03-10\", \"u_state\": \"4\", \"u_title\": \"Data Center Network Upgrade Phase 2\", \"sys_mod_count\": \"1\", \"u_closure_reason\": \"\", \"sys_updated_on\": \"2026-06-30 10:14:20\", \"u_revision_count\": \"0\", \"sys_tags\": \"\", \"u_escalation_required\": \"false\", \"u_cost_estimate\": \"75000\", \"u_priority\": \"1\", \"sys_id\": \"8979412d01bd03103e48918ce4a0a623\", \"u_compliance_review_completed\": \"false\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"\", \"sys_created_on\": \"2026-06-30 10:14:00\", \"u_justification\": \"Critical network infrastructure upgrade required to support increased capacity demands\", \"u_approved_amount\": \"75000\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_engineering\": {\"u_name\": \"Engineering Operations\", \"u_notes\": \"Budget updated. Remaining: 175000. Reviewed by CapEx system.\", \"u_department_head\": \"Sarah Mitchell [budget-reviewed]\", \"u_remaining_budget\": \"175000\", \"sys_mod_count\": \"2\", \"u_budget_fiscal_year\": \"2025\", \"sys_updated_on\": \"2026-06-30 10:14:20\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-OPS-401\", \"sys_id\": \"0179412d01bd03103e48918ce4a0a609\", \"u_annual_capex_budget\": \"500000\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"85\", \"sys_created_on\": \"2026-06-30 10:13:59\", \"u_active\": \"false\", \"u_cost_center\": \"ACTIVE-BUDGET-NA\", \"sys_created_by\": \"admin\", \"u_region\": \"1\"}, \"budget_alloc_1\": {\"u_capex_request\": \"\", \"u_notes\": \"Released due to department deactivation\", \"u_department\": \"0179412d01bd03103e48918ce4a0a609\", \"u_funding_source\": \"Corporate CapEx Fund\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:14:20\", \"u_allocation_number\": \"ALLOC-2025-0071\", \"sys_tags\": \"\", \"u_allocation_status\": \"4\", \"u_fiscal_year\": \"2025\", \"u_remaining_amount\": \"45000\", \"sys_id\": \"0179012d01bd03103e48918ce4a0a6f5\", \"u_fiscal_quarter\": \"2\", \"sys_updated_by\": \"admin\", \"u_allocated_amount\": \"75000\", \"sys_created_on\": \"2026-06-30 10:13:59\", \"u_allocation_date\": \"2025-01-15\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"30000\"}, \"budget_alloc_2\": {\"u_capex_request\": \"\", \"u_notes\": \"Released due to department deactivation\", \"u_department\": \"0179412d01bd03103e48918ce4a0a609\", \"u_funding_source\": \"Departmental Reserve\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:14:20\", \"u_allocation_number\": \"ALLOC-2025-0072\", \"sys_tags\": \"\", \"u_allocation_status\": \"4\", \"u_fiscal_year\": \"2025\", \"u_remaining_amount\": \"50000\", \"sys_id\": \"c979412d01bd03103e48918ce4a0a61d\", \"u_fiscal_quarter\": \"1\", \"sys_updated_by\": \"admin\", \"u_allocated_amount\": \"50000\", \"sys_created_on\": \"2026-06-30 10:13:59\", \"u_allocation_date\": \"2025-02-01\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"0\"}, \"policy_rule_1\": {\"u_name\": \"High-Value Escalation Rule\", \"u_effective_date\": \"2025-01-01\", \"u_threshold_amount\": \"100000\", \"u_rule_type\": \"1\", \"sys_mod_count\": \"1\", \"u_escalation_target_committee\": \"\", \"sys_updated_on\": \"2026-06-30 10:14:20\", \"sys_tags\": \"\", \"sys_id\": \"8579412d01bd03103e48918ce4a0a60c\", \"u_description\": \"Deactivated - department ENG-OPS-401 closed\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"\", \"sys_created_on\": \"2026-06-30 10:13:59\", \"u_active\": \"false\", \"u_applies_to_all_categories\": \"true\", \"u_enforcement_level\": \"1\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\"}, \"policy_rule_2\": {\"u_name\": \"Compliance Trigger for Technology\", \"u_effective_date\": \"2025-01-01\", \"u_threshold_amount\": \"50000\", \"u_rule_type\": \"2\", \"sys_mod_count\": \"1\", \"u_escalation_target_committee\": \"\", \"sys_updated_on\": \"2026-06-30 10:14:20\", \"sys_tags\": \"\", \"sys_id\": \"0d79412d01bd03103e48918ce4a0a620\", \"u_description\": \"Deactivated - department ENG-OPS-401 closed\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"\", \"sys_created_on\": \"2026-06-30 10:14:00\", \"u_active\": \"false\", \"u_applies_to_all_categories\": \"false\", \"u_enforcement_level\": \"2\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_capex_request\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_approver_committee\": {\"FK\": \"u_capex_committee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_compliance_review_completed\": {\"type\": \"bool\"}, \"u_escalation_required\": {\"type\": \"bool\"}, \"u_revision_count\": {\"type\": \"int\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_closure_reason\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_capex_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_capex_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_fiscal_year\": {\"type\": \"int\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_project_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_escalation_threshold\": {\"type\": \"decimal\"}, \"u_default_committee\": {\"FK\": \"u_capex_committee\"}, \"u_max_approval_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_depreciation_years\": {\"type\": \"int\"}}, \"u_capex_committee\": {\"u_name\": {\"type\": \"str\"}, \"u_committee_type\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_min_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_approval_threshold\": {\"type\": \"decimal\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_quorum_required\": {\"type\": \"int\"}, \"u_meeting_frequency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_committee\": {\"FK\": \"u_capex_committee\"}, \"u_description\": {\"type\": \"str\"}}, \"u_capex_budget_allocation\": {\"u_allocation_number\": {\"type\": \"str\"}, \"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_fiscal_quarter\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_funding_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_approval_decision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_committee\": {\"FK\": \"u_capex_committee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_condition_details\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}}, \"u_capex_escalation\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_from_committee\": {\"FK\": \"u_capex_committee\"}, \"u_to_committee\": {\"FK\": \"u_capex_committee\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_cost_at_escalation\": {\"type\": \"decimal\"}, \"u_threshold_exceeded\": {\"type\": \"decimal\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_compliance_review\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_start_date\": {\"type\": \"str\"}, \"u_review_end_date\": {\"type\": \"str\"}, \"u_compliance_outcome\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}}, \"u_capex_revision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_cost_estimate\": {\"type\": \"decimal\"}, \"u_revised_cost_estimate\": {\"type\": \"decimal\"}, \"u_previous_justification\": {\"type\": \"str\"}, \"u_revised_justification\": {\"type\": \"str\"}, \"u_cost_changed\": {\"type\": \"bool\"}, \"u_justification_changed\": {\"type\": \"bool\"}, \"u_submitted_by\": {\"type\": \"str\"}}, \"u_capex_policy_rule\": {\"u_name\": {\"type\": \"str\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_rule_type\": {\"type\": \"str\"}, \"u_threshold_amount\": {\"type\": \"decimal\"}, \"u_applies_to_all_categories\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_target_committee\": {\"FK\": \"u_capex_committee\"}}}", "business_rules": [{"name": "approved_critical_update_department", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n var deptSysId = current.getValue('u_department');\n if (!deptSysId) {\n _ewmLog('', '', '', '', 'No department linked to capex request');\n return;\n }\n var costEst = parseFloat(current.getValue('u_cost_estimate')) || 0;\n var gr = new GlideRecord('u_capex_department');\n gr.addQuery('sys_id', deptSysId);\n gr.query();\n if (gr.next()) {\n var oldBudget = gr.getValue('u_remaining_budget');\n var newBudget = (parseFloat(oldBudget) || 0) - costEst;\n gr.setValue('u_remaining_budget', String(newBudget));\n _ewmLog('u_capex_department', 'u_remaining_budget', oldBudget, String(newBudget), '');\n\n var oldNotes = gr.getValue('u_notes');\n var newNotes = 'Critical CAPEX ' + current.getValue('u_number') + ' approved, budget reduced by ' + costEst;\n gr.setValue('u_notes', newNotes);\n _ewmLog('u_capex_department', 'u_notes', oldNotes, newNotes, '');\n\n var oldActive = gr.getValue('u_active');\n gr.setValue('u_active', 'true');\n _ewmLog('u_capex_department', 'u_active', oldActive, 'true', '');\n\n var oldHead = gr.getValue('u_department_head');\n gr.setValue('u_department_head', oldHead || 'Pending Assignment');\n _ewmLog('u_capex_department', 'u_department_head', oldHead, gr.getValue('u_department_head'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Department record not found for sys_id: ' + deptSysId);\n }\n})(current, previous);"}, {"name": "dept_budget_change_update_metadata", "fires_on_table": "u_capex_department", "filter_condition": "u_remaining_budgetCHANGES^u_region=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var deptSysId = current.getUniqueValue();\n var remainingBudget = parseFloat(current.getValue('u_remaining_budget')) || 0;\n\n // Determine budget tier classification\n var newCostCenter;\n if (remainingBudget <= 0) {\n newCostCenter = 'EXHAUSTED-NA';\n } else if (remainingBudget < 50000) {\n newCostCenter = 'LOW-BUDGET-NA';\n } else {\n newCostCenter = 'ACTIVE-BUDGET-NA';\n }\n\n // Determine department head annotation\n var oldHead = current.getValue('u_department_head');\n var newHead = oldHead ? oldHead + ' [budget-reviewed]' : 'Unknown [budget-reviewed]';\n\n // Determine notes\n var newNotes = 'Budget updated. Remaining: ' + remainingBudget + '. Reviewed by CapEx system.';\n\n // Use GlideRecord to perform an explicit update so a new update event is generated for slot 2\n var gr = new GlideRecord('u_capex_department');\n gr.addQuery('sys_id', deptSysId);\n gr.query();\n if (gr.next()) {\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', newNotes);\n _ewmLog('u_capex_department', 'u_notes', oldNotes, newNotes, '');\n\n var oldCostCenter = gr.getValue('u_cost_center');\n gr.setValue('u_cost_center', newCostCenter);\n _ewmLog('u_capex_department', 'u_cost_center', oldCostCenter, newCostCenter, '');\n\n gr.setValue('u_department_head', newHead);\n _ewmLog('u_capex_department', 'u_department_head', oldHead, newHead, '');\n\n // Set u_active to false to trigger slot 2's u_activeCHANGESTOfalse filter\n var oldActive = gr.getValue('u_active');\n gr.setValue('u_active', 'false');\n _ewmLog('u_capex_department', 'u_active', oldActive, 'false', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Department record not found for sys_id: ' + deptSysId);\n }\n\n})(current, previous);"}, {"name": "deactivate_dept_release_allocations", "fires_on_table": "u_capex_department", "filter_condition": "u_activeCHANGESTOfalse", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Release all budget allocations linked to this deactivated department\n var grAlloc = new GlideRecord('u_capex_budget_allocation');\n grAlloc.addQuery('u_department', current.getUniqueValue());\n grAlloc.addQuery('u_allocation_status', '!=', '4');\n grAlloc.query();\n while (grAlloc.next()) {\n var oldStatus = grAlloc.getValue('u_allocation_status');\n grAlloc.setValue('u_allocation_status', '4');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', oldStatus, grAlloc.getValue('u_allocation_status'), '');\n\n var oldNotes = grAlloc.getValue('u_notes');\n grAlloc.setValue('u_notes', 'Released due to department deactivation');\n _ewmLog('u_capex_budget_allocation', 'u_notes', oldNotes, grAlloc.getValue('u_notes'), '');\n\n try {\n var r1 = grAlloc.update();\n if (!r1) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grAlloc.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Deactivate policy rules linked to project categories associated with this department's requests\n var grPolicy = new GlideRecord('u_capex_policy_rule');\n grPolicy.addQuery('u_active', 'true');\n grPolicy.query();\n while (grPolicy.next()) {\n var oldActive = grPolicy.getValue('u_active');\n grPolicy.setValue('u_active', 'false');\n _ewmLog('u_capex_policy_rule', 'u_active', oldActive, grPolicy.getValue('u_active'), '');\n\n var oldDesc = grPolicy.getValue('u_description');\n grPolicy.setValue('u_description', 'Deactivated - department ' + current.getValue('u_department_code') + ' closed');\n _ewmLog('u_capex_policy_rule', 'u_description', oldDesc, grPolicy.getValue('u_description'), '');\n\n try {\n var r2 = grPolicy.update();\n if (!r2) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grPolicy.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_capex_request", "documentkey": "8979412d01bd03103e48918ce4a0a623", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_capex_department", "documentkey": "0179412d01bd03103e48918ce4a0a609", "fieldname": "u_department_head", "oldvalue": "Sarah Mitchell", "newvalue": "Sarah Mitchell [budget-reviewed]"}, {"tablename": "u_capex_budget_allocation", "documentkey": "c979412d01bd03103e48918ce4a0a61d", "fieldname": "u_allocation_status", "oldvalue": "1", "newvalue": "4"}, {"tablename": "u_capex_policy_rule", "documentkey": "0d79412d01bd03103e48918ce4a0a620", "fieldname": "u_description", "oldvalue": "Trigger compliance review for technology projects over 50K", "newvalue": "Deactivated - department ENG-OPS-401 closed"}, {"tablename": "u_capex_request", "documentkey": "8979412d01bd03103e48918ce4a0a623", "fieldname": "u_approved_amount", "oldvalue": "0", "newvalue": "75000"}, {"tablename": "u_capex_department", "documentkey": "0179412d01bd03103e48918ce4a0a609", "fieldname": "u_active", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_capex_budget_allocation", "documentkey": "0179012d01bd03103e48918ce4a0a6f5", "fieldname": "u_notes", "oldvalue": "Q2 allocation for server infrastructure", "newvalue": "Released due to department deactivation"}, {"tablename": "u_capex_policy_rule", "documentkey": "0d79412d01bd03103e48918ce4a0a620", "fieldname": "u_active", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_capex_policy_rule", "documentkey": "8579412d01bd03103e48918ce4a0a60c", "fieldname": "u_description", "oldvalue": "Escalate requests exceeding 100K to executive committee", "newvalue": "Deactivated - department ENG-OPS-401 closed"}, {"tablename": "u_capex_department", "documentkey": "0179412d01bd03103e48918ce4a0a609", "fieldname": "u_cost_center", "oldvalue": "CC-ENG-5000", "newvalue": "ACTIVE-BUDGET-NA"}, {"tablename": "u_capex_budget_allocation", "documentkey": "0179012d01bd03103e48918ce4a0a6f5", "fieldname": "u_allocation_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_capex_department", "documentkey": "0179412d01bd03103e48918ce4a0a609", "fieldname": "u_notes", "oldvalue": "Active engineering department for FY2025", "newvalue": "Critical CAPEX CAPEX-2025-00314 approved, budget reduced by 75000"}, {"tablename": "u_capex_department", "documentkey": "0179412d01bd03103e48918ce4a0a609", "fieldname": "u_notes", "oldvalue": "Critical CAPEX CAPEX-2025-00314 approved, budget reduced by 75000", "newvalue": "Budget updated. Remaining: 175000. Reviewed by CapEx system."}, {"tablename": "u_capex_budget_allocation", "documentkey": "c979412d01bd03103e48918ce4a0a61d", "fieldname": "u_notes", "oldvalue": "Pending allocation for lab equipment", "newvalue": "Released due to department deactivation"}, {"tablename": "u_capex_policy_rule", "documentkey": "8579412d01bd03103e48918ce4a0a60c", "fieldname": "u_active", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_capex_department", "documentkey": "0179412d01bd03103e48918ce4a0a609", "fieldname": "u_remaining_budget", "oldvalue": "250000", "newvalue": "175000"}], "ewm_logs": [{"sys_id": "0689012d01bd03103e48918ce4a0a69c", "u_br_name": "approved_critical_update_department", "u_table_name": "u_capex_department", "u_field_name": "u_active", "u_old_value": "1", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "0a89452d01bd03103e48918ce4a0a6c2", "u_br_name": "deactivate_dept_release_allocations", "u_table_name": "u_capex_policy_rule", "u_field_name": "u_description", "u_old_value": "Escalate requests exceeding 100K to executive committee", "u_new_value": "Deactivated - department ENG-OPS-401 closed", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "0e89452d01bd03103e48918ce4a0a6bf", "u_br_name": "deactivate_dept_release_allocations", "u_table_name": "u_capex_policy_rule", "u_field_name": "u_active", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "4689012d01bd03103e48918ce4a0a69f", "u_br_name": "dept_budget_change_update_metadata", "u_table_name": "u_capex_department", "u_field_name": "u_cost_center", "u_old_value": "CC-ENG-5000", "u_new_value": "ACTIVE-BUDGET-NA", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "4a89012d01bd03103e48918ce4a0a6a0", "u_br_name": "dept_budget_change_update_metadata", "u_table_name": "u_capex_department", "u_field_name": "u_active", "u_old_value": "1", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "4a89452d01bd03103e48918ce4a0a6be", "u_br_name": "deactivate_dept_release_allocations", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_notes", "u_old_value": "Pending allocation for lab equipment", "u_new_value": "Released due to department deactivation", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "4e89452d01bd03103e48918ce4a0a6bb", "u_br_name": "deactivate_dept_release_allocations", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocation_status", "u_old_value": "2", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "8689452d01bd03103e48918ce4a0a6c0", "u_br_name": "deactivate_dept_release_allocations", "u_table_name": "u_capex_policy_rule", "u_field_name": "u_description", "u_old_value": "Trigger compliance review for technology projects over 50K", "u_new_value": "Deactivated - department ENG-OPS-401 closed", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "8a89012d01bd03103e48918ce4a0a69b", "u_br_name": "approved_critical_update_department", "u_table_name": "u_capex_department", "u_field_name": "u_notes", "u_old_value": "Active engineering department for FY2025", "u_new_value": "Critical CAPEX CAPEX-2025-00314 approved, budget reduced by 75000", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "8e89012d01bd03103e48918ce4a0a69c", "u_br_name": "approved_critical_update_department", "u_table_name": "u_capex_department", "u_field_name": "u_department_head", "u_old_value": "Sarah Mitchell", "u_new_value": "Sarah Mitchell", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "8e89452d01bd03103e48918ce4a0a6c1", "u_br_name": "deactivate_dept_release_allocations", "u_table_name": "u_capex_policy_rule", "u_field_name": "u_active", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "c689452d01bd03103e48918ce4a0a6bc", "u_br_name": "deactivate_dept_release_allocations", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_notes", "u_old_value": "Q2 allocation for server infrastructure", "u_new_value": "Released due to department deactivation", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "ca89012d01bd03103e48918ce4a0a69a", "u_br_name": "approved_critical_update_department", "u_table_name": "u_capex_department", "u_field_name": "u_remaining_budget", "u_old_value": "250000", "u_new_value": "175000", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "ca89012d01bd03103e48918ce4a0a69e", "u_br_name": "dept_budget_change_update_metadata", "u_table_name": "u_capex_department", "u_field_name": "u_notes", "u_old_value": "Critical CAPEX CAPEX-2025-00314 approved, budget reduced by 75000", "u_new_value": "Budget updated. Remaining: 175000. Reviewed by CapEx system.", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "ce89012d01bd03103e48918ce4a0a69f", "u_br_name": "dept_budget_change_update_metadata", "u_table_name": "u_capex_department", "u_field_name": "u_department_head", "u_old_value": "Sarah Mitchell", "u_new_value": "Sarah Mitchell [budget-reviewed]", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}, {"sys_id": "ce89452d01bd03103e48918ce4a0a6bd", "u_br_name": "deactivate_dept_release_allocations", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocation_status", "u_old_value": "1", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:14:20"}], "metadata": "{\"domain\": \"capital_expenditure_approval\", \"primary_table\": \"u_capex_request\", \"topology\": [\"linear\"], \"num_brs\": \"3\", \"total_brs_fired\": 3, \"expected_br_count\": 3, \"all_brs_fired\": true, \"audit_count\": 16}"} {"tool_name": "update_capex_request", "parameters": "{\"table_name\": \"u_capex_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_approver_committee\": \"f13bcd6101fd03103e48918ce4a0a6b2\", \"u_department\": \"793bcd6101fd03103e48918ce4a0a6bc\", \"u_number\": \"CAPEX0001001\", \"u_requires_compliance_review\": \"true\", \"u_submission_date\": \"2025-01-02\", \"u_state\": \"4\", \"u_title\": \"Data Center Infrastructure Expansion Phase 2\", \"sys_mod_count\": \"2\", \"u_closure_reason\": \"\", \"sys_updated_on\": \"2026-06-30 10:22:02\", \"u_revision_count\": \"2\", \"sys_tags\": \"\", \"u_escalation_required\": \"true\", \"u_cost_estimate\": \"1500000\", \"u_priority\": \"1\", \"sys_id\": \"0a3bcd6101fd03103e48918ce4a0a6f5\", \"u_compliance_review_completed\": \"true\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"7d3bcd6101fd03103e48918ce4a0a6bf\", \"sys_created_on\": \"2026-06-30 10:21:42\", \"u_justification\": \"Critical infrastructure capacity expansion required to support projected 40% growth in compute demand over next 18 months\", \"u_approved_amount\": \"1500000\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_engineering\": {\"u_name\": \"Engineering\", \"u_notes\": \"Primary engineering department\", \"u_department_head\": \"Sarah Mitchell\", \"u_remaining_budget\": \"2000000\", \"sys_mod_count\": \"1\", \"u_budget_fiscal_year\": \"2025\", \"sys_updated_on\": \"2026-06-30 10:22:02\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-001\", \"sys_id\": \"793bcd6101fd03103e48918ce4a0a6bc\", \"u_annual_capex_budget\": \"5000000\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"120\", \"sys_created_on\": \"2026-06-30 10:21:41\", \"u_active\": \"true\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\", \"u_region\": \"1\"}, \"committee_executive\": {\"u_name\": \"Executive Capital Committee\", \"u_max_approval_threshold\": \"10000000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:22:02\", \"sys_tags\": \"\", \"u_min_approval_threshold\": \"500000\", \"sys_id\": \"f13bcd6101fd03103e48918ce4a0a6b2\", \"u_approval_tier\": \"3\", \"u_description\": \"Approved critical request CAPEX0001001 on 2026-06-30\", \"u_quorum_required\": \"3\", \"sys_updated_by\": \"admin\", \"u_meeting_frequency\": \"2\", \"sys_created_on\": \"2026-06-30 10:21:41\", \"u_chair_name\": \"James Robertson\", \"u_active\": \"true\", \"u_escalation_committee\": \"\", \"sys_created_by\": \"admin\", \"u_committee_type\": \"3\"}, \"project_cat_infra\": {\"u_name\": \"Infrastructure Expansion\", \"u_requires_compliance_review\": \"true\", \"u_category_code\": \"INFRA-EXP\", \"u_max_approval_days\": \"45\", \"u_default_committee\": \"f13bcd6101fd03103e48918ce4a0a6b2\", \"sys_mod_count\": \"1\", \"u_depreciation_years\": \"10\", \"u_risk_level\": \"4\", \"sys_updated_on\": \"2026-06-30 10:22:02\", \"sys_tags\": \"\", \"u_escalation_threshold\": \"1000000\", \"sys_id\": \"7d3bcd6101fd03103e48918ce4a0a6bf\", \"u_description\": \"Capital projects for infrastructure expansion and upgrades\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"2\", \"sys_created_on\": \"2026-06-30 10:21:42\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_capex_request\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_approver_committee\": {\"FK\": \"u_capex_committee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_compliance_review_completed\": {\"type\": \"bool\"}, \"u_escalation_required\": {\"type\": \"bool\"}, \"u_revision_count\": {\"type\": \"int\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_closure_reason\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_capex_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_capex_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_fiscal_year\": {\"type\": \"int\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_project_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_escalation_threshold\": {\"type\": \"decimal\"}, \"u_default_committee\": {\"FK\": \"u_capex_committee\"}, \"u_max_approval_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_depreciation_years\": {\"type\": \"int\"}}, \"u_capex_committee\": {\"u_name\": {\"type\": \"str\"}, \"u_committee_type\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_min_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_approval_threshold\": {\"type\": \"decimal\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_quorum_required\": {\"type\": \"int\"}, \"u_meeting_frequency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_committee\": {\"FK\": \"u_capex_committee\"}, \"u_description\": {\"type\": \"str\"}}, \"u_capex_budget_allocation\": {\"u_allocation_number\": {\"type\": \"str\"}, \"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_fiscal_quarter\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_funding_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_approval_decision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_committee\": {\"FK\": \"u_capex_committee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_condition_details\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}}, \"u_capex_escalation\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_from_committee\": {\"FK\": \"u_capex_committee\"}, \"u_to_committee\": {\"FK\": \"u_capex_committee\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_cost_at_escalation\": {\"type\": \"decimal\"}, \"u_threshold_exceeded\": {\"type\": \"decimal\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_compliance_review\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_start_date\": {\"type\": \"str\"}, \"u_review_end_date\": {\"type\": \"str\"}, \"u_compliance_outcome\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}}, \"u_capex_revision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_cost_estimate\": {\"type\": \"decimal\"}, \"u_revised_cost_estimate\": {\"type\": \"decimal\"}, \"u_previous_justification\": {\"type\": \"str\"}, \"u_revised_justification\": {\"type\": \"str\"}, \"u_cost_changed\": {\"type\": \"bool\"}, \"u_justification_changed\": {\"type\": \"bool\"}, \"u_submitted_by\": {\"type\": \"str\"}}, \"u_capex_policy_rule\": {\"u_name\": {\"type\": \"str\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_rule_type\": {\"type\": \"str\"}, \"u_threshold_amount\": {\"type\": \"decimal\"}, \"u_applies_to_all_categories\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_target_committee\": {\"FK\": \"u_capex_committee\"}}}", "business_rules": [{"name": "approved_critical_allocate_budget", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new budget allocation record for the approved critical request\n var grAlloc = new GlideRecord('u_capex_budget_allocation');\n grAlloc.initialize();\n grAlloc.setValue('u_capex_request', current.getUniqueValue());\n grAlloc.setValue('u_department', current.getValue('u_department'));\n\n var approvedAmt = parseFloat(current.getValue('u_cost_estimate')) || 0;\n grAlloc.setValue('u_allocated_amount', approvedAmt.toString());\n _ewmLog('u_capex_budget_allocation', 'u_allocated_amount', '', approvedAmt.toString(), '');\n\n grAlloc.setValue('u_allocation_status', '2');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', '', '2', '');\n\n grAlloc.setValue('u_fiscal_year', '2025');\n _ewmLog('u_capex_budget_allocation', 'u_fiscal_year', '', '2025', '');\n\n try {\n var allocResult = grAlloc.insert();\n if (!allocResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grAlloc.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the department's remaining budget\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_capex_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldRemaining = grDept.getValue('u_remaining_budget');\n var currentRemaining = parseFloat(oldRemaining) || 0;\n var newRemaining = (currentRemaining - approvedAmt).toString();\n grDept.setValue('u_remaining_budget', newRemaining);\n _ewmLog('u_capex_department', 'u_remaining_budget', oldRemaining, newRemaining, '');\n try {\n var deptResult = grDept.update();\n if (!deptResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grDept.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "rejected_critical_escalated_review", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4^u_escalation_required=true^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a compliance review record for the approved critical escalated request\n var grComp = new GlideRecord('u_capex_compliance_review');\n grComp.initialize();\n grComp.setValue('u_capex_request', current.getValue('u_number'));\n _ewmLog('u_capex_compliance_review', 'u_capex_request', '', current.getValue('u_number'), '');\n grComp.setValue('u_review_status', '1');\n _ewmLog('u_capex_compliance_review', 'u_review_status', '', '1', '');\n try {\n var rComp = grComp.insert();\n if (!rComp) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grComp.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update all approval decision records for this request to mark them as Approved with comments\n var grDec = new GlideRecord('u_capex_approval_decision');\n grDec.addQuery('u_capex_request', current.getValue('u_number'));\n grDec.query();\n while (grDec.next()) {\n var oldDecision = grDec.getValue('u_decision');\n grDec.setValue('u_decision', '3');\n _ewmLog('u_capex_approval_decision', 'u_decision', oldDecision, '3', '');\n\n var oldComments = grDec.getValue('u_comments');\n grDec.setValue('u_comments', 'Auto-closed: request approved with critical priority and escalation flag');\n _ewmLog('u_capex_approval_decision', 'u_comments', oldComments, 'Auto-closed: request approved with critical priority and escalation flag', '');\n\n try {\n var rDec = grDec.update();\n if (!rDec) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grDec.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "capex_insert_escalation_high_priority", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4^u_priority=1^u_escalation_required=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Insert an escalation record for this high-priority approved request\n var grEsc = new GlideRecord('u_capex_escalation');\n grEsc.initialize();\n grEsc.setValue('u_capex_request', current.getValue('sys_id'));\n _ewmLog('u_capex_escalation', 'u_capex_request', '', current.getValue('sys_id'), '');\n grEsc.setValue('u_escalation_reason', '1');\n _ewmLog('u_capex_escalation', 'u_escalation_reason', '', '1', '');\n grEsc.setValue('u_cost_at_escalation', current.getValue('u_cost_estimate'));\n _ewmLog('u_capex_escalation', 'u_cost_at_escalation', '', current.getValue('u_cost_estimate'), '');\n grEsc.setValue('u_resolution_status', '1');\n _ewmLog('u_capex_escalation', 'u_resolution_status', '', '1', '');\n try {\n var r = grEsc.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "rejected_high_pri_release_and_revise", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a revision record into u_capex_revision\n var grRev = new GlideRecord('u_capex_revision');\n grRev.initialize();\n grRev.setValue('u_capex_request', current.getValue('u_number'));\n grRev.setValue('u_revision_number', parseInt(current.getValue('u_revision_count') || '0', 10) + 1);\n grRev.setValue('u_revision_date', new GlideDateTime().toString());\n grRev.setValue('u_previous_cost_estimate', current.getValue('u_cost_estimate'));\n grRev.setValue('u_revised_cost_estimate', current.getValue('u_cost_estimate'));\n grRev.setValue('u_previous_justification', current.getValue('u_justification'));\n grRev.setValue('u_revised_justification', current.getValue('u_justification'));\n var oldCostChanged = '';\n grRev.setValue('u_cost_changed', 'false');\n _ewmLog('u_capex_revision', 'u_cost_changed', oldCostChanged, 'false', '');\n grRev.setValue('u_justification_changed', 'false');\n grRev.setValue('u_submitted_by', 'system_auto');\n try {\n var rRev = grRev.insert();\n if (!rRev) { _ewmLog('','','','', 'GR insert failed: ' + grRev.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update budget allocations to Released for this request\n var grBudget = new GlideRecord('u_capex_budget_allocation');\n grBudget.addQuery('u_capex_request', current.getUniqueValue());\n grBudget.query();\n while (grBudget.next()) {\n var oldAllocStatus = grBudget.getValue('u_allocation_status');\n grBudget.setValue('u_allocation_status', '4');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', oldAllocStatus, '4', '');\n try {\n var rBud = grBudget.update();\n if (!rBud) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update the approver committee description to note the approval\n var committeeRef = current.getValue('u_approver_committee');\n if (committeeRef) {\n var grComm = new GlideRecord('u_capex_committee');\n if (grComm.get(committeeRef)) {\n var oldDesc = grComm.getValue('u_description');\n var newDesc = 'Approved critical request ' + current.getValue('u_number') + ' on ' + new GlideDateTime().getDate().toString();\n grComm.setValue('u_description', newDesc);\n _ewmLog('u_capex_committee', 'u_description', oldDesc, newDesc, '');\n try {\n var rComm = grComm.update();\n if (!rComm) { _ewmLog('','','','', 'GR update failed: ' + grComm.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "approve_critical_escalated_request", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4^u_escalation_required=true^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Set approved_amount on current request to match cost_estimate\n var grReq = new GlideRecord('u_capex_request');\n grReq.addQuery('sys_id', current.getUniqueValue());\n grReq.query();\n if (grReq.next()) {\n var oldApproved = grReq.getValue('u_approved_amount');\n grReq.setValue('u_approved_amount', current.getValue('u_cost_estimate'));\n _ewmLog('u_capex_request', 'u_approved_amount', oldApproved, current.getValue('u_cost_estimate'), '');\n try {\n var rReq = grReq.update();\n if (!rReq) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(eReq) { _ewmLog('','','','', eReq.message || String(eReq)); }\n }\n\n // 2. Insert escalation record for this critical approved request\n var grEsc = new GlideRecord('u_capex_escalation');\n grEsc.initialize();\n grEsc.setValue('u_capex_request', current.getUniqueValue());\n grEsc.setValue('u_escalation_reason', '1');\n grEsc.setValue('u_cost_at_escalation', current.getValue('u_cost_estimate'));\n grEsc.setValue('u_triggered_by', 'approve_critical_escalated_request');\n grEsc.setValue('u_resolution_status', '2');\n _ewmLog('u_capex_escalation', 'u_resolution_status', '', '2', '');\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update project category to extend max approval days for critical approvals\n var catRef = current.getValue('u_project_category');\n if (catRef) {\n var grCat = new GlideRecord('u_capex_project_category');\n grCat.addQuery('sys_id', catRef);\n grCat.query();\n if (grCat.next()) {\n var oldDays = grCat.getValue('u_max_approval_days');\n grCat.setValue('u_max_approval_days', 45);\n _ewmLog('u_capex_project_category', 'u_max_approval_days', oldDays, '45', '');\n try {\n var rCat = grCat.update();\n if (!rCat) { _ewmLog('','','','', 'GR update failed: ' + grCat.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_submitted_by", "oldvalue": "", "newvalue": "system_auto"}, {"tablename": "u_capex_escalation", "documentkey": "0f4bc1a101fd03103e48918ce4a0a67a", "fieldname": "u_triggered_by", "oldvalue": "", "newvalue": "approve_critical_escalated_request"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_revised_cost_estimate", "oldvalue": "", "newvalue": "1500000"}, {"tablename": "u_capex_compliance_review", "documentkey": "074bc1a101fd03103e48918ce4a0a673", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_escalation", "documentkey": "724bcd6101fd03103e48918ce4a0a650", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "0a3bcd6101fd03103e48918ce4a0a6f5"}, {"tablename": "u_capex_budget_allocation", "documentkey": "364bcd6101fd03103e48918ce4a0a64b", "fieldname": "u_department", "oldvalue": "", "newvalue": "793bcd6101fd03103e48918ce4a0a6bc"}, {"tablename": "u_capex_budget_allocation", "documentkey": "364bcd6101fd03103e48918ce4a0a64b", "fieldname": "u_allocated_amount", "oldvalue": "", "newvalue": "1500000"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_previous_cost_estimate", "oldvalue": "", "newvalue": "1500000"}, {"tablename": "u_capex_escalation", "documentkey": "0f4bc1a101fd03103e48918ce4a0a67a", "fieldname": "u_cost_at_escalation", "oldvalue": "", "newvalue": "1500000"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_cost_changed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_committee", "documentkey": "f13bcd6101fd03103e48918ce4a0a6b2", "fieldname": "u_description", "oldvalue": "Executive committee for high-value capital approvals", "newvalue": "Approved critical request CAPEX0001001 on 2026-06-30"}, {"tablename": "u_capex_project_category", "documentkey": "7d3bcd6101fd03103e48918ce4a0a6bf", "fieldname": "u_max_approval_days", "oldvalue": "30", "newvalue": "45"}, {"tablename": "u_capex_compliance_review", "documentkey": "074bc1a101fd03103e48918ce4a0a673", "fieldname": "u_remediation_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_budget_allocation", "documentkey": "364bcd6101fd03103e48918ce4a0a64b", "fieldname": "u_allocation_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_capex_escalation", "documentkey": "0f4bc1a101fd03103e48918ce4a0a67a", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "0a3bcd6101fd03103e48918ce4a0a6f5"}, {"tablename": "u_capex_escalation", "documentkey": "724bcd6101fd03103e48918ce4a0a650", "fieldname": "u_resolution_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_budget_allocation", "documentkey": "364bcd6101fd03103e48918ce4a0a64b", "fieldname": "u_allocation_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_capex_budget_allocation", "documentkey": "364bcd6101fd03103e48918ce4a0a64b", "fieldname": "u_spent_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_revision_number", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_previous_justification", "oldvalue": "", "newvalue": "Critical infrastructure capacity expansion required to support projected 40% growth in compute demand over next 18 months"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "CAPEX0001001"}, {"tablename": "u_capex_escalation", "documentkey": "0f4bc1a101fd03103e48918ce4a0a67a", "fieldname": "u_resolution_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_capex_escalation", "documentkey": "724bcd6101fd03103e48918ce4a0a650", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_budget_allocation", "documentkey": "364bcd6101fd03103e48918ce4a0a64b", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_revision_date", "oldvalue": "", "newvalue": "2026-06-30 10:22:02"}, {"tablename": "u_capex_compliance_review", "documentkey": "074bc1a101fd03103e48918ce4a0a673", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "CAPEX0001001"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_revised_justification", "oldvalue": "", "newvalue": "Critical infrastructure capacity expansion required to support projected 40% growth in compute demand over next 18 months"}, {"tablename": "u_capex_request", "documentkey": "0a3bcd6101fd03103e48918ce4a0a6f5", "fieldname": "u_approved_amount", "oldvalue": "0", "newvalue": "1500000"}, {"tablename": "u_capex_revision", "documentkey": "cb4bc1a101fd03103e48918ce4a0a674", "fieldname": "u_justification_changed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_escalation", "documentkey": "0f4bc1a101fd03103e48918ce4a0a67a", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_department", "documentkey": "793bcd6101fd03103e48918ce4a0a6bc", "fieldname": "u_remaining_budget", "oldvalue": "3500000", "newvalue": "2000000"}, {"tablename": "u_capex_budget_allocation", "documentkey": "364bcd6101fd03103e48918ce4a0a64b", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "0a3bcd6101fd03103e48918ce4a0a6f5"}, {"tablename": "u_capex_escalation", "documentkey": "724bcd6101fd03103e48918ce4a0a650", "fieldname": "u_cost_at_escalation", "oldvalue": "", "newvalue": "1500000"}, {"tablename": "u_capex_request", "documentkey": "0a3bcd6101fd03103e48918ce4a0a6f5", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_capex_budget_allocation", "documentkey": "364bcd6101fd03103e48918ce4a0a64b", "fieldname": "u_fiscal_quarter", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "034bc1a101fd03103e48918ce4a0a679", "u_br_name": "approve_critical_escalated_request", "u_table_name": "u_capex_request", "u_field_name": "u_approved_amount", "u_old_value": "0", "u_new_value": "1500000", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "364bcd6101fd03103e48918ce4a0a649", "u_br_name": "approved_critical_allocate_budget", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocated_amount", "u_old_value": "", "u_new_value": "1500000", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "3a4bcd6101fd03103e48918ce4a0a64f", "u_br_name": "capex_insert_escalation_high_priority", "u_table_name": "u_capex_escalation", "u_field_name": "u_resolution_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "764bcd6101fd03103e48918ce4a0a64c", "u_br_name": "approved_critical_allocate_budget", "u_table_name": "u_capex_department", "u_field_name": "u_remaining_budget", "u_old_value": "3500000", "u_new_value": "2000000", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "7e4bcd6101fd03103e48918ce4a0a64d", "u_br_name": "capex_insert_escalation_high_priority", "u_table_name": "u_capex_escalation", "u_field_name": "u_capex_request", "u_old_value": "", "u_new_value": "0a3bcd6101fd03103e48918ce4a0a6f5", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "834bc1a101fd03103e48918ce4a0a674", "u_br_name": "rejected_high_pri_release_and_revise", "u_table_name": "u_capex_revision", "u_field_name": "u_cost_changed", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "b24bcd6101fd03103e48918ce4a0a64a", "u_br_name": "approved_critical_allocate_budget", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocation_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "b64bcd6101fd03103e48918ce4a0a64e", "u_br_name": "capex_insert_escalation_high_priority", "u_table_name": "u_capex_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "c34bc1a101fd03103e48918ce4a0a67a", "u_br_name": "approve_critical_escalated_request", "u_table_name": "u_capex_escalation", "u_field_name": "u_resolution_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "c74bc1a101fd03103e48918ce4a0a677", "u_br_name": "rejected_high_pri_release_and_revise", "u_table_name": "u_capex_committee", "u_field_name": "u_description", "u_old_value": "Executive committee for high-value capital approvals", "u_new_value": "Approved critical request CAPEX0001001 on 2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "c74bc1a101fd03103e48918ce4a0a67b", "u_br_name": "approve_critical_escalated_request", "u_table_name": "u_capex_project_category", "u_field_name": "u_max_approval_days", "u_old_value": "30", "u_new_value": "45", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "cb4bc1a101fd03103e48918ce4a0a672", "u_br_name": "rejected_critical_escalated_review", "u_table_name": "u_capex_compliance_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "cf4bc1a101fd03103e48918ce4a0a675", "u_br_name": "rejected_high_pri_release_and_revise", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocation_status", "u_old_value": "2", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "cf4bcd6101fd03103e48918ce4a0a650", "u_br_name": "rejected_critical_escalated_review", "u_table_name": "u_capex_compliance_review", "u_field_name": "u_capex_request", "u_old_value": "", "u_new_value": "CAPEX0001001", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "fa4bcd6101fd03103e48918ce4a0a64a", "u_br_name": "approved_critical_allocate_budget", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_fiscal_year", "u_old_value": "", "u_new_value": "2025", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}, {"sys_id": "fe4bcd6101fd03103e48918ce4a0a64e", "u_br_name": "capex_insert_escalation_high_priority", "u_table_name": "u_capex_escalation", "u_field_name": "u_cost_at_escalation", "u_old_value": "", "u_new_value": "1500000", "u_error": "", "sys_created_on": "2026-06-30 10:22:02"}], "metadata": "{\"domain\": \"capital_expenditure_approval\", \"primary_table\": \"u_capex_request\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 35}"} {"tool_name": "insert_capex_request", "parameters": "{\"table_name\": \"u_capex_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"CAPEX-2025-00042\", \"u_department\": \"@dept_na.sys_id\", \"u_title\": \"Data Center Expansion - Critical Infrastructure\", \"u_state\": \"2\", \"u_priority\": \"1\", \"u_cost_estimate\": 750000, \"u_justification\": \"Critical infrastructure expansion required to support growing compute demands and disaster recovery compliance\", \"u_submission_date\": \"2025-01-15\", \"u_requires_compliance_review\": false, \"u_compliance_review_completed\": false, \"u_escalation_required\": false, \"u_revision_count\": 0, \"u_approved_amount\": 0, \"u_closure_reason\": \"\"}}", "seed_data": null, "supporting_data": "{\"dept_na\": {\"u_name\": \"Engineering North America\", \"u_notes\": \"Critical CapEx request submitted - escalation initiated\", \"u_department_head\": \"Sarah Mitchell\", \"u_remaining_budget\": \"1500000\", \"sys_mod_count\": \"1\", \"u_budget_fiscal_year\": \"2025\", \"sys_updated_on\": \"2026-06-30 10:22:53\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-NA-001\", \"sys_id\": \"a26b49a101fd03103e48918ce4a0a6c4\", \"u_annual_capex_budget\": \"2000000\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"120\", \"sys_created_on\": \"2026-06-30 10:22:33\", \"u_active\": \"true\", \"u_cost_center\": \"CC-5500\", \"sys_created_by\": \"admin\", \"u_region\": \"1\"}}", "schema": "{\"u_capex_request\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_approver_committee\": {\"FK\": \"u_capex_committee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_compliance_review_completed\": {\"type\": \"bool\"}, \"u_escalation_required\": {\"type\": \"bool\"}, \"u_revision_count\": {\"type\": \"int\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_closure_reason\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_capex_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_capex_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_fiscal_year\": {\"type\": \"int\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_project_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_escalation_threshold\": {\"type\": \"decimal\"}, \"u_default_committee\": {\"FK\": \"u_capex_committee\"}, \"u_max_approval_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_depreciation_years\": {\"type\": \"int\"}}, \"u_capex_committee\": {\"u_name\": {\"type\": \"str\"}, \"u_committee_type\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_min_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_approval_threshold\": {\"type\": \"decimal\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_quorum_required\": {\"type\": \"int\"}, \"u_meeting_frequency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_committee\": {\"FK\": \"u_capex_committee\"}, \"u_description\": {\"type\": \"str\"}}, \"u_capex_budget_allocation\": {\"u_allocation_number\": {\"type\": \"str\"}, \"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_fiscal_quarter\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_funding_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_approval_decision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_committee\": {\"FK\": \"u_capex_committee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_condition_details\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}}, \"u_capex_escalation\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_from_committee\": {\"FK\": \"u_capex_committee\"}, \"u_to_committee\": {\"FK\": \"u_capex_committee\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_cost_at_escalation\": {\"type\": \"decimal\"}, \"u_threshold_exceeded\": {\"type\": \"decimal\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_compliance_review\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_start_date\": {\"type\": \"str\"}, \"u_review_end_date\": {\"type\": \"str\"}, \"u_compliance_outcome\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}}, \"u_capex_revision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_cost_estimate\": {\"type\": \"decimal\"}, \"u_revised_cost_estimate\": {\"type\": \"decimal\"}, \"u_previous_justification\": {\"type\": \"str\"}, \"u_revised_justification\": {\"type\": \"str\"}, \"u_cost_changed\": {\"type\": \"bool\"}, \"u_justification_changed\": {\"type\": \"bool\"}, \"u_submitted_by\": {\"type\": \"str\"}}, \"u_capex_policy_rule\": {\"u_name\": {\"type\": \"str\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_rule_type\": {\"type\": \"str\"}, \"u_threshold_amount\": {\"type\": \"decimal\"}, \"u_applies_to_all_categories\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_target_committee\": {\"FK\": \"u_capex_committee\"}}}", "business_rules": [{"name": "capex_init_critical_submission", "fires_on_table": "u_capex_request", "filter_condition": "u_state=2^u_priority=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set state to Under Review for critical submitted requests\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '3');\n _ewmLog('u_capex_request', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Mark escalation required for critical priority\n var oldEsc = current.getValue('u_escalation_required');\n current.setValue('u_escalation_required', 'true');\n _ewmLog('u_capex_request', 'u_escalation_required', oldEsc, current.getValue('u_escalation_required'), '');\n\n // 3. Flag requires compliance review\n var oldCompReq = current.getValue('u_requires_compliance_review');\n current.setValue('u_requires_compliance_review', 'true');\n _ewmLog('u_capex_request', 'u_requires_compliance_review', oldCompReq, current.getValue('u_requires_compliance_review'), '');\n\n // 4. Initialize compliance review completed to false\n var oldCompDone = current.getValue('u_compliance_review_completed');\n current.setValue('u_compliance_review_completed', 'false');\n _ewmLog('u_capex_request', 'u_compliance_review_completed', oldCompDone, current.getValue('u_compliance_review_completed'), '');\n\n // 5. Initialize revision count to 0\n var oldRevCount = current.getValue('u_revision_count');\n current.setValue('u_revision_count', '0');\n _ewmLog('u_capex_request', 'u_revision_count', oldRevCount, current.getValue('u_revision_count'), '');\n\n // 6. Update the department record to add a note about the critical submission\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var gr = new GlideRecord('u_capex_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Critical CapEx request submitted - escalation initiated');\n _ewmLog('u_capex_department', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "dept_update_create_alloc_and_policy", "fires_on_table": "u_capex_department", "filter_condition": "u_active=true^u_region=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Insert a new budget allocation record for this active North America department\n var grAlloc = new GlideRecord('u_capex_budget_allocation');\n grAlloc.initialize();\n grAlloc.setValue('u_department', current.getUniqueValue());\n grAlloc.setValue('u_allocated_amount', '500000');\n _ewmLog('u_capex_budget_allocation', 'u_allocated_amount', '', '500000', '');\n grAlloc.setValue('u_allocation_status', '1');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', '', '1', '');\n grAlloc.setValue('u_fiscal_year', '2025');\n _ewmLog('u_capex_budget_allocation', 'u_fiscal_year', '', '2025', '');\n try {\n var rAlloc = grAlloc.insert();\n if (!rAlloc) { _ewmLog('','','','', 'GR insert failed on u_capex_budget_allocation: ' + grAlloc.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // Insert a policy rule record for the active North America department\n var grPolicy = new GlideRecord('u_capex_policy_rule');\n grPolicy.initialize();\n grPolicy.setValue('u_rule_type', '3');\n _ewmLog('u_capex_policy_rule', 'u_rule_type', '', '3', '');\n grPolicy.setValue('u_threshold_amount', '500000');\n _ewmLog('u_capex_policy_rule', 'u_threshold_amount', '', '500000', '');\n grPolicy.setValue('u_enforcement_level', '1');\n _ewmLog('u_capex_policy_rule', 'u_enforcement_level', '', '1', '');\n grPolicy.setValue('u_active', 'true');\n _ewmLog('u_capex_policy_rule', 'u_active', '', 'true', '');\n try {\n var rPolicy = grPolicy.insert();\n if (!rPolicy) { _ewmLog('','','','', 'GR insert failed on u_capex_policy_rule: ' + grPolicy.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_review_on_budget_alloc_insert", "fires_on_table": "u_capex_budget_allocation", "filter_condition": "u_allocation_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked capex request to Under Review and flag escalation\n var reqRef = current.getValue('u_capex_request');\n if (reqRef) {\n var grReq = new GlideRecord('u_capex_request');\n grReq.addQuery('sys_id', reqRef);\n grReq.query();\n if (grReq.next()) {\n var oldState = grReq.getValue('u_state');\n grReq.setValue('u_state', '3');\n _ewmLog('u_capex_request', 'u_state', oldState, grReq.getValue('u_state'), '');\n\n var oldEsc = grReq.getValue('u_escalation_required');\n grReq.setValue('u_escalation_required', 'true');\n _ewmLog('u_capex_request', 'u_escalation_required', oldEsc, grReq.getValue('u_escalation_required'), '');\n\n try {\n var r1 = grReq.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a pending approval decision record for tier 1 review\n var grDec = new GlideRecord('u_capex_approval_decision');\n grDec.initialize();\n grDec.setValue('u_capex_request', reqRef);\n _ewmLog('u_capex_approval_decision', 'u_capex_request', '', reqRef, '');\n\n grDec.setValue('u_decision', '1');\n _ewmLog('u_capex_approval_decision', 'u_decision', '', '1', '');\n\n grDec.setValue('u_approval_tier', '1');\n _ewmLog('u_capex_approval_decision', 'u_approval_tier', '', '1', '');\n\n try {\n var r2 = grDec.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grDec.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "capex_review_escalation_enrichment", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO3^u_escalation_required=true", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a capex request transitions to Under Review and escalation is required,\n // enrich the record: set priority to Critical, flag compliance review required,\n // reset approved_amount to 0, set closure_reason to indicate escalation path,\n // and transition state to Approved (4) to trigger downstream compliance review.\n\n // 1. Set priority to Critical (1)\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_capex_request', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 2. Set requires_compliance_review to true\n var oldCompReq = current.getValue('u_requires_compliance_review');\n current.setValue('u_requires_compliance_review', 'true');\n _ewmLog('u_capex_request', 'u_requires_compliance_review', oldCompReq, current.getValue('u_requires_compliance_review'), '');\n\n // 3. Reset approved_amount to 0 since still under review\n var oldApproved = current.getValue('u_approved_amount');\n current.setValue('u_approved_amount', '0');\n _ewmLog('u_capex_request', 'u_approved_amount', oldApproved, current.getValue('u_approved_amount'), '');\n\n // 4. Set closure_reason to document escalation path\n var oldClosure = current.getValue('u_closure_reason');\n current.setValue('u_closure_reason', 'Escalation required - routed to executive committee for review');\n _ewmLog('u_capex_request', 'u_closure_reason', oldClosure, current.getValue('u_closure_reason'), '');\n\n // 5. Transition state to Approved (4) to enable downstream compliance review creation\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '4');\n _ewmLog('u_capex_request', 'u_state', oldState, current.getValue('u_state'), '');\n\n})(current, previous);"}, {"name": "approved_request_compliance_review", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_capex_compliance_review');\n gr.initialize();\n\n gr.setValue('u_capex_request', current.getUniqueValue());\n _ewmLog('u_capex_compliance_review', 'u_capex_request', '', current.getUniqueValue(), '');\n\n gr.setValue('u_review_status', '1');\n _ewmLog('u_capex_compliance_review', 'u_review_status', '', '1', '');\n\n gr.setValue('u_reviewer_name', 'Compliance Office');\n _ewmLog('u_capex_compliance_review', 'u_reviewer_name', '', 'Compliance Office', '');\n\n var today = new GlideDateTime().getDate().toString();\n gr.setValue('u_review_start_date', today);\n _ewmLog('u_capex_compliance_review', 'u_review_start_date', '', today, '');\n\n gr.setValue('u_regulatory_reference', 'CAPEX-GOV-2025-APPROVED');\n _ewmLog('u_capex_compliance_review', 'u_regulatory_reference', '', 'CAPEX-GOV-2025-APPROVED', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Critical infrastructure expansion required to support growing compute demands and disaster recovery compliance"}, {"tablename": "u_capex_policy_rule", "documentkey": "d37b0da101fd03103e48918ce4a0a680", "fieldname": "u_active", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_requires_compliance_review", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_escalation_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_budget_allocation", "documentkey": "977b49a101fd03103e48918ce4a0a6ce", "fieldname": "u_fiscal_quarter", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_approved_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_approval_decision", "documentkey": "937b0da101fd03103e48918ce4a0a67d", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_number", "oldvalue": "", "newvalue": "CAPEX-2025-00042"}, {"tablename": "u_capex_policy_rule", "documentkey": "d37b0da101fd03103e48918ce4a0a680", "fieldname": "u_applies_to_all_categories", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_title", "oldvalue": "", "newvalue": "Data Center Expansion - Critical Infrastructure"}, {"tablename": "u_capex_budget_allocation", "documentkey": "977b49a101fd03103e48918ce4a0a6ce", "fieldname": "u_department", "oldvalue": "", "newvalue": "a26b49a101fd03103e48918ce4a0a6c4"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_cost_estimate", "oldvalue": "", "newvalue": "750000"}, {"tablename": "u_capex_budget_allocation", "documentkey": "977b49a101fd03103e48918ce4a0a6ce", "fieldname": "u_allocated_amount", "oldvalue": "", "newvalue": "500000"}, {"tablename": "u_capex_approval_decision", "documentkey": "937b0da101fd03103e48918ce4a0a67d", "fieldname": "u_approval_tier", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_policy_rule", "documentkey": "d37b0da101fd03103e48918ce4a0a680", "fieldname": "u_threshold_amount", "oldvalue": "", "newvalue": "500000"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_department", "oldvalue": "", "newvalue": "a26b49a101fd03103e48918ce4a0a6c4"}, {"tablename": "u_capex_policy_rule", "documentkey": "d37b0da101fd03103e48918ce4a0a680", "fieldname": "u_enforcement_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_capex_budget_allocation", "documentkey": "977b49a101fd03103e48918ce4a0a6ce", "fieldname": "u_allocation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_budget_allocation", "documentkey": "977b49a101fd03103e48918ce4a0a6ce", "fieldname": "u_spent_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_department", "documentkey": "a26b49a101fd03103e48918ce4a0a6c4", "fieldname": "u_notes", "oldvalue": "Active department for capital projects", "newvalue": "Critical CapEx request submitted - escalation initiated"}, {"tablename": "u_capex_approval_decision", "documentkey": "937b0da101fd03103e48918ce4a0a67d", "fieldname": "u_conditions_attached", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_policy_rule", "documentkey": "d37b0da101fd03103e48918ce4a0a680", "fieldname": "u_rule_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_submission_date", "oldvalue": "", "newvalue": "2025-01-15"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_revision_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_budget_allocation", "documentkey": "977b49a101fd03103e48918ce4a0a6ce", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_capex_request", "documentkey": "977b49a101fd03103e48918ce4a0a6c7", "fieldname": "u_compliance_review_completed", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "137b0da101fd03103e48918ce4a0a67c", "u_br_name": "init_review_on_budget_alloc_insert", "u_table_name": "u_capex_approval_decision", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "177b49a101fd03103e48918ce4a0a6c9", "u_br_name": "capex_init_critical_submission", "u_table_name": "u_capex_request", "u_field_name": "u_requires_compliance_review", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "177b49a101fd03103e48918ce4a0a6cd", "u_br_name": "dept_update_create_alloc_and_policy", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocation_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "1b7b0da101fd03103e48918ce4a0a67e", "u_br_name": "init_review_on_budget_alloc_insert", "u_table_name": "u_capex_policy_rule", "u_field_name": "u_threshold_amount", "u_old_value": "", "u_new_value": "500000", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "1b7b49a101fd03103e48918ce4a0a6ca", "u_br_name": "capex_init_critical_submission", "u_table_name": "u_capex_request", "u_field_name": "u_revision_count", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "537b0da101fd03103e48918ce4a0a67f", "u_br_name": "init_review_on_budget_alloc_insert", "u_table_name": "u_capex_policy_rule", "u_field_name": "u_enforcement_level", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "5b7b0da101fd03103e48918ce4a0a67c", "u_br_name": "init_review_on_budget_alloc_insert", "u_table_name": "u_capex_approval_decision", "u_field_name": "u_approval_tier", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "5f7b49a101fd03103e48918ce4a0a6cd", "u_br_name": "dept_update_create_alloc_and_policy", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_fiscal_year", "u_old_value": "", "u_new_value": "2025", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "9b7b0da101fd03103e48918ce4a0a67f", "u_br_name": "init_review_on_budget_alloc_insert", "u_table_name": "u_capex_policy_rule", "u_field_name": "u_active", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "9b7b49a101fd03103e48918ce4a0a6c7", "u_br_name": "capex_init_critical_submission", "u_table_name": "u_capex_request", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "9b7b49a101fd03103e48918ce4a0a6c8", "u_br_name": "capex_init_critical_submission", "u_table_name": "u_capex_request", "u_field_name": "u_escalation_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "9f7b49a101fd03103e48918ce4a0a6c9", "u_br_name": "capex_init_critical_submission", "u_table_name": "u_capex_request", "u_field_name": "u_compliance_review_completed", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "d37b49a101fd03103e48918ce4a0a6cb", "u_br_name": "capex_init_critical_submission", "u_table_name": "u_capex_department", "u_field_name": "u_notes", "u_old_value": "Active department for capital projects", "u_new_value": "Critical CapEx request submitted - escalation initiated", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "d77b49a101fd03103e48918ce4a0a6cf", "u_br_name": "init_review_on_budget_alloc_insert", "u_table_name": "u_capex_approval_decision", "u_field_name": "u_capex_request", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "db7b49a101fd03103e48918ce4a0a6cc", "u_br_name": "dept_update_create_alloc_and_policy", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocated_amount", "u_old_value": "", "u_new_value": "500000", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}, {"sys_id": "df7b0da101fd03103e48918ce4a0a67d", "u_br_name": "init_review_on_budget_alloc_insert", "u_table_name": "u_capex_policy_rule", "u_field_name": "u_rule_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:22:53"}], "metadata": "{\"domain\": \"capital_expenditure_approval\", \"primary_table\": \"u_capex_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 3, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 28}"} {"tool_name": "update_capex_request", "parameters": "{\"table_name\": \"u_capex_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_approver_committee\": \"9e2559a1017143103e48918ce4a0a6a4\", \"u_department\": \"d22559a1017143103e48918ce4a0a695\", \"u_number\": \"CAPEX0012345\", \"u_requires_compliance_review\": \"false\", \"u_submission_date\": \"2025-01-15\", \"u_state\": \"4\", \"u_title\": \"Data Center Expansion Phase 2\", \"sys_mod_count\": \"1\", \"u_closure_reason\": \"\", \"sys_updated_on\": \"2026-06-30 11:05:29\", \"u_revision_count\": \"0\", \"sys_tags\": \"\", \"u_escalation_required\": \"false\", \"u_cost_estimate\": \"75000\", \"u_priority\": \"2\", \"sys_id\": \"1a2559a1017143103e48918ce4a0a6a4\", \"u_compliance_review_completed\": \"false\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"562559a1017143103e48918ce4a0a6a1\", \"sys_created_on\": \"2026-06-30 11:05:08\", \"u_justification\": \"Required to support projected 40% growth in compute demand over next 18 months\", \"u_approved_amount\": \"\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_eng\": {\"u_name\": \"Engineering North America\", \"u_notes\": \"Budget deducted for approved CAPEX request CAPEX0012345\", \"u_department_head\": \"David Park\", \"u_remaining_budget\": \"1425000\", \"sys_mod_count\": \"1\", \"u_budget_fiscal_year\": \"2025\", \"sys_updated_on\": \"2026-06-30 11:05:29\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-NA-001\", \"sys_id\": \"d22559a1017143103e48918ce4a0a695\", \"u_annual_capex_budget\": \"2000000\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"120\", \"sys_created_on\": \"2026-06-30 11:05:08\", \"u_active\": \"true\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\", \"u_region\": \"1\"}, \"proj_cat_infra\": {\"u_name\": \"Data Center Infrastructure\", \"u_requires_compliance_review\": \"false\", \"u_category_code\": \"DCI-003\", \"u_max_approval_days\": \"45\", \"u_default_committee\": \"\", \"sys_mod_count\": \"0\", \"u_depreciation_years\": \"10\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 11:05:08\", \"sys_tags\": \"\", \"u_escalation_threshold\": \"250000\", \"sys_id\": \"562559a1017143103e48918ce4a0a6a1\", \"u_description\": \"Capital projects for data center infrastructure expansion\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"2\", \"sys_created_on\": \"2026-06-30 11:05:08\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"exec_committee\": {\"u_name\": \"Executive Capital Review Board\", \"u_max_approval_threshold\": \"5000000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:05:29\", \"sys_tags\": \"\", \"u_min_approval_threshold\": \"500000\", \"sys_id\": \"9e2559a1017143103e48918ce4a0a6a4\", \"u_approval_tier\": \"3\", \"u_description\": \"Executive committee activated for capex review cycle\", \"u_quorum_required\": \"5\", \"sys_updated_by\": \"admin\", \"u_meeting_frequency\": \"3\", \"sys_created_on\": \"2026-06-30 11:05:08\", \"u_chair_name\": \"Margaret Chen\", \"u_active\": \"true\", \"u_escalation_committee\": \"\", \"sys_created_by\": \"admin\", \"u_committee_type\": \"3\"}}", "schema": "{\"u_capex_request\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_approver_committee\": {\"FK\": \"u_capex_committee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_compliance_review_completed\": {\"type\": \"bool\"}, \"u_escalation_required\": {\"type\": \"bool\"}, \"u_revision_count\": {\"type\": \"int\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_closure_reason\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_capex_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_capex_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_fiscal_year\": {\"type\": \"int\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_project_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_escalation_threshold\": {\"type\": \"decimal\"}, \"u_default_committee\": {\"FK\": \"u_capex_committee\"}, \"u_max_approval_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_depreciation_years\": {\"type\": \"int\"}}, \"u_capex_committee\": {\"u_name\": {\"type\": \"str\"}, \"u_committee_type\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_min_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_approval_threshold\": {\"type\": \"decimal\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_quorum_required\": {\"type\": \"int\"}, \"u_meeting_frequency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_committee\": {\"FK\": \"u_capex_committee\"}, \"u_description\": {\"type\": \"str\"}}, \"u_capex_budget_allocation\": {\"u_allocation_number\": {\"type\": \"str\"}, \"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_fiscal_quarter\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_funding_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_approval_decision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_committee\": {\"FK\": \"u_capex_committee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_condition_details\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}}, \"u_capex_escalation\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_from_committee\": {\"FK\": \"u_capex_committee\"}, \"u_to_committee\": {\"FK\": \"u_capex_committee\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_cost_at_escalation\": {\"type\": \"decimal\"}, \"u_threshold_exceeded\": {\"type\": \"decimal\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_compliance_review\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_start_date\": {\"type\": \"str\"}, \"u_review_end_date\": {\"type\": \"str\"}, \"u_compliance_outcome\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}}, \"u_capex_revision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_cost_estimate\": {\"type\": \"decimal\"}, \"u_revised_cost_estimate\": {\"type\": \"decimal\"}, \"u_previous_justification\": {\"type\": \"str\"}, \"u_revised_justification\": {\"type\": \"str\"}, \"u_cost_changed\": {\"type\": \"bool\"}, \"u_justification_changed\": {\"type\": \"bool\"}, \"u_submitted_by\": {\"type\": \"str\"}}, \"u_capex_policy_rule\": {\"u_name\": {\"type\": \"str\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_rule_type\": {\"type\": \"str\"}, \"u_threshold_amount\": {\"type\": \"decimal\"}, \"u_applies_to_all_categories\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_target_committee\": {\"FK\": \"u_capex_committee\"}}}", "business_rules": [{"name": "approved_capex_allocate_budget", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new budget allocation record for the approved request\n var grAlloc = new GlideRecord('u_capex_budget_allocation');\n grAlloc.initialize();\n grAlloc.setValue('u_capex_request', current.getUniqueValue());\n grAlloc.setValue('u_department', current.getValue('u_department'));\n\n var approvedAmt = current.getValue('u_cost_estimate');\n grAlloc.setValue('u_allocated_amount', approvedAmt);\n _ewmLog('u_capex_budget_allocation', 'u_allocated_amount', '', approvedAmt, '');\n\n grAlloc.setValue('u_allocation_status', '2');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', '', '2', '');\n\n grAlloc.setValue('u_fiscal_year', '2025');\n _ewmLog('u_capex_budget_allocation', 'u_fiscal_year', '', '2025', '');\n\n grAlloc.setValue('u_funding_source', 'Departmental Capital Budget');\n _ewmLog('u_capex_budget_allocation', 'u_funding_source', '', 'Departmental Capital Budget', '');\n\n try {\n var allocResult = grAlloc.insert();\n if (!allocResult) { _ewmLog('','','','', 'GR insert failed: ' + grAlloc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the department's remaining budget\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_capex_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldRemaining = grDept.getValue('u_remaining_budget');\n var costEst = parseFloat(approvedAmt) || 0;\n var currentRemaining = parseFloat(oldRemaining) || 0;\n var newRemaining = String(currentRemaining - costEst);\n grDept.setValue('u_remaining_budget', newRemaining);\n _ewmLog('u_capex_department', 'u_remaining_budget', oldRemaining, newRemaining, '');\n\n var oldNotes = grDept.getValue('u_notes');\n var newNotes = 'Budget deducted for approved CAPEX request ' + current.getValue('u_number');\n grDept.setValue('u_notes', newNotes);\n _ewmLog('u_capex_department', 'u_notes', oldNotes, newNotes, '');\n\n try {\n var deptResult = grDept.update();\n if (!deptResult) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "dept_update_sync_alloc_committee", "fires_on_table": "u_capex_department", "filter_condition": "u_active=true^u_region=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update budget allocations linked to this department\n var grAlloc = new GlideRecord('u_capex_budget_allocation');\n grAlloc.addQuery('u_department', current.getUniqueValue());\n grAlloc.query();\n while (grAlloc.next()) {\n var oldFunding = grAlloc.getValue('u_funding_source');\n grAlloc.setValue('u_funding_source', 'Corporate Capital Fund - NA');\n _ewmLog('u_capex_budget_allocation', 'u_funding_source', oldFunding, grAlloc.getValue('u_funding_source'), '');\n\n var oldNotes = grAlloc.getValue('u_notes');\n grAlloc.setValue('u_notes', 'Updated via department sync for North America region');\n _ewmLog('u_capex_budget_allocation', 'u_notes', oldNotes, grAlloc.getValue('u_notes'), '');\n\n var oldStatus = grAlloc.getValue('u_allocation_status');\n grAlloc.setValue('u_allocation_status', '2');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', oldStatus, grAlloc.getValue('u_allocation_status'), '');\n\n try {\n var r1 = grAlloc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grAlloc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the committee linked via capex requests for this department\n var grReq = new GlideRecord('u_capex_request');\n grReq.addQuery('u_department', current.getUniqueValue());\n grReq.query();\n while (grReq.next()) {\n var committeeRef = grReq.getValue('u_approver_committee');\n if (committeeRef) {\n var grComm = new GlideRecord('u_capex_committee');\n if (grComm.get(committeeRef)) {\n var oldDesc = grComm.getValue('u_description');\n grComm.setValue('u_description', 'Active NA department budget reviewed');\n _ewmLog('u_capex_committee', 'u_description', oldDesc, grComm.getValue('u_description'), '');\n\n var oldActive = grComm.getValue('u_active');\n grComm.setValue('u_active', 'true');\n _ewmLog('u_capex_committee', 'u_active', oldActive, grComm.getValue('u_active'), '');\n\n try {\n var r2 = grComm.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grComm.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "committee_exec_init_approval_decision", "fires_on_table": "u_capex_committee", "filter_condition": "u_active=true^u_committee_type=3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update current committee record description and chair\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Executive committee activated for capex review cycle');\n _ewmLog('u_capex_committee', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n var oldChair = current.getValue('u_chair_name');\n current.setValue('u_chair_name', 'Margaret Chen');\n _ewmLog('u_capex_committee', 'u_chair_name', oldChair, current.getValue('u_chair_name'), '');\n\n // 2. Insert a new approval decision record for this committee\n var gr = new GlideRecord('u_capex_approval_decision');\n gr.initialize();\n\n gr.setValue('u_committee', current.getUniqueValue());\n _ewmLog('u_capex_approval_decision', 'u_committee', '', current.getUniqueValue(), '');\n\n gr.setValue('u_decision', '1');\n _ewmLog('u_capex_approval_decision', 'u_decision', '', '1', '');\n\n gr.setValue('u_approval_tier', current.getValue('u_approval_tier'));\n _ewmLog('u_capex_approval_decision', 'u_approval_tier', '', current.getValue('u_approval_tier'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_decision_and_update_category", "fires_on_table": "u_capex_approval_decision", "filter_condition": "u_decision=1^u_conditions_attached=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the approval decision record (before insert, self-loop) ---\n\n // Set approval_tier to 1\n var oldTier = current.getValue('u_approval_tier');\n current.setValue('u_approval_tier', 1);\n _ewmLog('u_capex_approval_decision', 'u_approval_tier', oldTier, current.getValue('u_approval_tier'), '');\n\n // Set approver_name\n var oldApprover = current.getValue('u_approver_name');\n current.setValue('u_approver_name', 'System Auto-Assignment');\n _ewmLog('u_capex_approval_decision', 'u_approver_name', oldApprover, current.getValue('u_approver_name'), '');\n\n // Set comments\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Decision record initialized by system for pending review');\n _ewmLog('u_capex_approval_decision', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // Set amount_reviewed to 0\n var oldAmount = current.getValue('u_amount_reviewed');\n current.setValue('u_amount_reviewed', 0);\n _ewmLog('u_capex_approval_decision', 'u_amount_reviewed', oldAmount, current.getValue('u_amount_reviewed'), '');\n\n // --- 2. Update the project category linked to the capex request ---\n var reqSysId = current.getValue('u_capex_request');\n if (reqSysId) {\n var reqGr = new GlideRecord('u_capex_request');\n if (reqGr.get(reqSysId)) {\n var catSysId = reqGr.getValue('u_project_category');\n if (catSysId) {\n var catGr = new GlideRecord('u_capex_project_category');\n if (catGr.get(catSysId)) {\n var oldDesc = catGr.getValue('u_description');\n catGr.setValue('u_description', 'Active review in progress for linked CAPEX request');\n _ewmLog('u_capex_project_category', 'u_description', oldDesc, catGr.getValue('u_description'), '');\n\n var oldDays = catGr.getValue('u_max_approval_days');\n catGr.setValue('u_max_approval_days', 30);\n _ewmLog('u_capex_project_category', 'u_max_approval_days', oldDays, catGr.getValue('u_max_approval_days'), '');\n\n try {\n var r = catGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + catGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "cat_risk_update_compliance_threshold", "fires_on_table": "u_capex_project_category", "filter_condition": "u_risk_level=3^u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // After-BR on u_capex_project_category update\n // When a high-risk active category is updated, enforce compliance review requirement,\n // adjust escalation threshold, set max approval days, and update description\n // via explicit GlideRecord update to generate a new update event for downstream chaining.\n\n var catGr = new GlideRecord('u_capex_project_category');\n if (catGr.get(current.getUniqueValue())) {\n\n // 1. Ensure compliance review is required for high-risk categories\n var oldCompliance = catGr.getValue('u_requires_compliance_review');\n catGr.setValue('u_requires_compliance_review', 'true');\n _ewmLog('u_capex_project_category', 'u_requires_compliance_review', oldCompliance, 'true', '');\n\n // 2. Set escalation threshold to 500000 for high-risk categories\n var oldThreshold = catGr.getValue('u_escalation_threshold');\n catGr.setValue('u_escalation_threshold', '500000');\n _ewmLog('u_capex_project_category', 'u_escalation_threshold', oldThreshold, '500000', '');\n\n // 3. Reduce max approval days to 10 for expedited high-risk review\n var oldMaxDays = catGr.getValue('u_max_approval_days');\n catGr.setValue('u_max_approval_days', '10');\n _ewmLog('u_capex_project_category', 'u_max_approval_days', oldMaxDays, '10', '');\n\n // 4. Update description to reflect enforced compliance policy\n var oldDesc = catGr.getValue('u_description');\n catGr.setValue('u_description', 'High-risk category - mandatory compliance review enforced, escalation threshold 500000');\n _ewmLog('u_capex_project_category', 'u_description', oldDesc, 'High-risk category - mandatory compliance review enforced, escalation threshold 500000', '');\n\n try {\n var r = catGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + catGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "create_compliance_on_category_update", "fires_on_table": "u_capex_project_category", "filter_condition": "u_requires_compliance_review=true^u_escalation_thresholdISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_capex_compliance_review');\n gr.initialize();\n\n gr.setValue('u_reviewer_name', 'Auto-Compliance Team');\n _ewmLog('u_capex_compliance_review', 'u_reviewer_name', '', 'Auto-Compliance Team', '');\n\n gr.setValue('u_review_status', '1');\n _ewmLog('u_capex_compliance_review', 'u_review_status', '', '1', '');\n\n gr.setValue('u_review_start_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_capex_compliance_review', 'u_review_start_date', '', gr.getValue('u_review_start_date'), '');\n\n gr.setValue('u_findings', 'Triggered by category compliance requirement activation for category: ' + current.getValue('u_name'));\n _ewmLog('u_capex_compliance_review', 'u_findings', '', gr.getValue('u_findings'), '');\n\n gr.setValue('u_remediation_required', 'false');\n _ewmLog('u_capex_compliance_review', 'u_remediation_required', '', 'false', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "1a2559a1017143103e48918ce4a0a6a4"}, {"tablename": "u_capex_committee", "documentkey": "9e2559a1017143103e48918ce4a0a6a4", "fieldname": "u_chair_name", "oldvalue": "Robert Williams", "newvalue": "Margaret Chen"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_capex_approval_decision", "documentkey": "db351da1017143103e48918ce4a0a6bd", "fieldname": "u_approval_tier", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_department", "documentkey": "d22559a1017143103e48918ce4a0a695", "fieldname": "u_remaining_budget", "oldvalue": "1500000", "newvalue": "1425000"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_department", "oldvalue": "", "newvalue": "d22559a1017143103e48918ce4a0a695"}, {"tablename": "u_capex_approval_decision", "documentkey": "db351da1017143103e48918ce4a0a6bd", "fieldname": "u_amount_reviewed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_committee", "documentkey": "9e2559a1017143103e48918ce4a0a6a4", "fieldname": "u_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_fiscal_quarter", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_approval_decision", "documentkey": "db351da1017143103e48918ce4a0a6bd", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Decision record initialized by system for pending review"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_funding_source", "oldvalue": "", "newvalue": "Departmental Capital Budget"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Updated via department sync for North America region"}, {"tablename": "u_capex_approval_decision", "documentkey": "db351da1017143103e48918ce4a0a6bd", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "System Auto-Assignment"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_allocated_amount", "oldvalue": "", "newvalue": "75000"}, {"tablename": "u_capex_approval_decision", "documentkey": "db351da1017143103e48918ce4a0a6bd", "fieldname": "u_committee", "oldvalue": "", "newvalue": "9e2559a1017143103e48918ce4a0a6a4"}, {"tablename": "u_capex_committee", "documentkey": "9e2559a1017143103e48918ce4a0a6a4", "fieldname": "u_description", "oldvalue": "Executive-level committee for high-value capex approvals", "newvalue": "Executive committee activated for capex review cycle"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_allocation_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_funding_source", "oldvalue": "Departmental Capital Budget", "newvalue": "Corporate Capital Fund - NA"}, {"tablename": "u_capex_approval_decision", "documentkey": "db351da1017143103e48918ce4a0a6bd", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_budget_allocation", "documentkey": "5f3559a1017143103e48918ce4a0a6af", "fieldname": "u_spent_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_department", "documentkey": "d22559a1017143103e48918ce4a0a695", "fieldname": "u_notes", "oldvalue": "Engineering department capital budget for FY2025", "newvalue": "Budget deducted for approved CAPEX request CAPEX0012345"}, {"tablename": "u_capex_approval_decision", "documentkey": "db351da1017143103e48918ce4a0a6bd", "fieldname": "u_conditions_attached", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_request", "documentkey": "1a2559a1017143103e48918ce4a0a6a4", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}], "ewm_logs": [{"sys_id": "13351da1017143103e48918ce4a0a6bc", "u_br_name": "committee_exec_init_approval_decision", "u_table_name": "u_capex_approval_decision", "u_field_name": "u_committee", "u_old_value": "", "u_new_value": "9e2559a1017143103e48918ce4a0a6a4", "u_error": "", "sys_created_on": "2026-06-30 11:05:29"}, {"sys_id": "173559a1017143103e48918ce4a0a6ad", "u_br_name": "approved_capex_allocate_budget", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocated_amount", "u_old_value": "", "u_new_value": "75000", "u_error": "", "sys_created_on": "2026-06-30 11:05:29"}, {"sys_id": "173559a1017143103e48918ce4a0a6af", "u_br_name": "approved_capex_allocate_budget", "u_table_name": "u_capex_budget_allocation", "u_field_name": 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"dept_update_sync_alloc_committee", "u_table_name": "u_capex_committee", "u_field_name": "u_description", "u_old_value": "Executive-level committee for high-value capex approvals", "u_new_value": "Active NA department budget reviewed", "u_error": "", "sys_created_on": "2026-06-30 11:05:29"}, {"sys_id": "93351da1017143103e48918ce4a0a6bd", "u_br_name": "committee_exec_init_approval_decision", "u_table_name": "u_capex_approval_decision", "u_field_name": "u_approval_tier", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:05:29"}, {"sys_id": "93351da1017143103e48918ce4a0a6bf", "u_br_name": "init_decision_and_update_category", "u_table_name": "u_capex_approval_decision", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Decision record initialized by system for pending review", "u_error": "", "sys_created_on": "2026-06-30 11:05:29"}, {"sys_id": "933559a1017143103e48918ce4a0a6ae", "u_br_name": "approved_capex_allocate_budget", "u_table_name": "u_capex_budget_allocation", "u_field_name": "u_allocation_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:05:29"}, {"sys_id": "97351da1017143103e48918ce4a0a6bb", "u_br_name": "committee_exec_init_approval_decision", "u_table_name": "u_capex_committee", "u_field_name": "u_chair_name", "u_old_value": "Robert Williams", "u_new_value": "Margaret Chen", "u_error": "", "sys_created_on": "2026-06-30 11:05:29"}, {"sys_id": "db351da1017143103e48918ce4a0a6b4", "u_br_name": "approved_capex_allocate_budget", "u_table_name": "u_capex_department", "u_field_name": "u_notes", "u_old_value": "Engineering department capital budget for FY2025", "u_new_value": "Budget deducted for approved CAPEX request CAPEX0012345", "u_error": "", "sys_created_on": "2026-06-30 11:05:29"}, {"sys_id": "db351da1017143103e48918ce4a0a6bf", "u_br_name": "init_decision_and_update_category", "u_table_name": "u_capex_approval_decision", "u_field_name": 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\"ENG-CP-401\", \"sys_id\": \"9b269d65017143103e48918ce4a0a67f\", \"u_annual_capex_budget\": \"5000000\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"120\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_active\": \"false\", \"u_cost_center\": \"CC-4010\", \"sys_created_by\": \"admin\", \"u_region\": \"1\"}, \"committee_exec\": {\"u_name\": \"Executive CapEx Review Board\", \"u_max_approval_threshold\": \"10000000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:09:35\", \"sys_tags\": \"\", \"u_min_approval_threshold\": \"500000\", \"sys_id\": \"d7261d65017143103e48918ce4a0a6d5\", \"u_approval_tier\": \"3\", \"u_description\": \"Executive-level capital expenditure review committee\", \"u_quorum_required\": \"5\", \"sys_updated_by\": \"admin\", \"u_meeting_frequency\": \"3\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_chair_name\": \"Robert Williams\", \"u_active\": \"true\", \"u_escalation_committee\": \"\", \"sys_created_by\": \"admin\", \"u_committee_type\": \"3\"}, \"proj_cat_infra\": {\"u_name\": \"Critical Infrastructure Upgrade\", \"u_requires_compliance_review\": \"true\", \"u_category_code\": \"INFRA-HIGH-01\", \"u_max_approval_days\": \"30\", \"u_default_committee\": \"d7261d65017143103e48918ce4a0a6d5\", \"sys_mod_count\": \"0\", \"u_depreciation_years\": \"10\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 11:09:35\", \"sys_tags\": \"\", \"u_escalation_threshold\": \"1000000\", \"sys_id\": \"ab261d65017143103e48918ce4a0a6d8\", \"u_description\": \"High-risk infrastructure capital projects\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"2\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"capex_request_seed\": {\"u_approver_committee\": \"d7261d65017143103e48918ce4a0a6d5\", \"u_department\": \"9b269d65017143103e48918ce4a0a67f\", \"u_number\": \"CAPEX0007001\", \"u_requires_compliance_review\": \"true\", \"u_submission_date\": \"2025-01-15\", \"u_state\": \"3\", \"u_title\": \"Data Center Power Redundancy Upgrade\", \"sys_mod_count\": \"0\", \"u_closure_reason\": \"\", \"sys_updated_on\": \"2026-06-30 11:09:35\", \"u_revision_count\": \"1\", \"sys_tags\": \"\", \"u_escalation_required\": \"false\", \"u_cost_estimate\": \"750000\", \"u_priority\": \"2\", \"sys_id\": \"6f269d65017143103e48918ce4a0a692\", \"u_compliance_review_completed\": \"false\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"ab261d65017143103e48918ce4a0a6d8\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_justification\": \"Critical power infrastructure requires N+1 redundancy to meet SLA requirements\", \"u_approved_amount\": \"0\", \"sys_created_by\": \"admin\"}, \"budget_alloc_main\": {\"u_capex_request\": \"6f269d65017143103e48918ce4a0a692\", \"u_notes\": \"Pending approval activation\", \"u_department\": \"9b269d65017143103e48918ce4a0a67f\", \"u_funding_source\": \"Annual CapEx Reserve\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:09:35\", \"u_allocation_number\": \"ALLOC-2025-0042\", \"sys_tags\": \"\", \"u_allocation_status\": \"1\", \"u_fiscal_year\": \"2025\", \"u_remaining_amount\": \"0\", \"sys_id\": \"6b269d65017143103e48918ce4a0a6b4\", \"u_fiscal_quarter\": \"1\", \"sys_updated_by\": \"admin\", \"u_allocated_amount\": \"0\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_allocation_date\": \"2025-01-20\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"0\"}, \"approval_decision_main\": {\"u_capex_request\": \"6f269d65017143103e48918ce4a0a692\", \"u_amount_reviewed\": \"750000\", \"u_approver_name\": \"Robert Williams\", \"sys_mod_count\": \"0\", \"u_decision\": \"1\", \"sys_updated_on\": \"2026-06-30 11:09:35\", \"sys_tags\": \"\", \"sys_id\": \"2b269d65017143103e48918ce4a0a696\", \"u_approval_tier\": \"3\", \"u_decision_date\": \"2025-01-22 10:00:00\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Awaiting final budget confirmation\", \"u_override_justification\": \"None\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_committee\": \"d7261d65017143103e48918ce4a0a6d5\", \"u_condition_details\": \"Subject to compliance review completion\", \"u_conditions_attached\": \"true\", \"sys_created_by\": \"admin\"}, \"escalation_open\": {\"u_capex_request\": \"6f269d65017143103e48918ce4a0a692\", \"u_notes\": \"Escalated due to high risk level classification\", \"u_from_committee\": \"d7261d65017143103e48918ce4a0a6d5\", \"u_to_committee\": \"d7261d65017143103e48918ce4a0a6d5\", \"sys_mod_count\": \"0\", \"u_threshold_exceeded\": \"500000\", \"u_resolution_status\": \"1\", \"sys_updated_on\": \"2026-06-30 11:09:35\", \"sys_tags\": \"\", \"u_escalation_reason\": \"3\", \"u_resolution_date\": \"\", \"sys_id\": \"23269d65017143103e48918ce4a0a6b8\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_triggered_by\": \"System Auto-Escalation\", \"sys_created_by\": \"admin\", \"u_cost_at_escalation\": \"750000\", \"u_escalation_date\": \"2025-01-18 14:30:00\"}, \"compliance_review_main\": {\"u_capex_request\": \"6f269d65017143103e48918ce4a0a692\", \"u_regulatory_reference\": \"CAPEX-POL-STD-2025\", \"u_remediation_notes\": \"\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:09:35\", \"sys_tags\": \"\", \"u_review_start_date\": \"2025-01-25\", \"sys_id\": \"e3269d65017143103e48918ce4a0a6bf\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_findings\": \"Preliminary review pending\", \"u_review_status\": \"1\", \"u_remediation_required\": \"false\", \"u_compliance_outcome\": \"1\", \"u_reviewer_name\": \"Initial Compliance Officer\", \"sys_created_by\": \"admin\", \"u_review_end_date\": \"\"}, \"revision_main\": {\"u_capex_request\": \"6f269d65017143103e48918ce4a0a692\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:09:35\", \"u_justification_changed\": \"false\", \"u_submitted_by\": \"James Parker\", \"sys_tags\": \"\", \"u_previous_cost_estimate\": \"800000\", \"u_revision_number\": \"1\", \"sys_id\": \"67269d65017143103e48918ce4a0a6bb\", \"u_revision_date\": \"2025-01-12 09:00:00\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:09:35\", \"u_revised_cost_estimate\": \"750000\", \"u_cost_changed\": \"true\", \"u_previous_justification\": \"Original power upgrade proposal\", \"u_revised_justification\": \"Revised scope with updated vendor quotes\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_capex_request\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_approver_committee\": {\"FK\": \"u_capex_committee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_compliance_review_completed\": {\"type\": \"bool\"}, \"u_escalation_required\": {\"type\": \"bool\"}, \"u_revision_count\": {\"type\": \"int\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_closure_reason\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_capex_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_capex_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_fiscal_year\": {\"type\": \"int\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_project_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_escalation_threshold\": {\"type\": \"decimal\"}, \"u_default_committee\": {\"FK\": \"u_capex_committee\"}, \"u_max_approval_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_depreciation_years\": {\"type\": \"int\"}}, \"u_capex_committee\": {\"u_name\": {\"type\": \"str\"}, \"u_committee_type\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_min_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_approval_threshold\": {\"type\": \"decimal\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_quorum_required\": {\"type\": \"int\"}, \"u_meeting_frequency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_committee\": {\"FK\": \"u_capex_committee\"}, \"u_description\": {\"type\": \"str\"}}, \"u_capex_budget_allocation\": {\"u_allocation_number\": {\"type\": \"str\"}, \"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_fiscal_quarter\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_funding_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_approval_decision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_committee\": {\"FK\": \"u_capex_committee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_condition_details\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}}, \"u_capex_escalation\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_from_committee\": {\"FK\": \"u_capex_committee\"}, \"u_to_committee\": {\"FK\": \"u_capex_committee\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_cost_at_escalation\": {\"type\": \"decimal\"}, \"u_threshold_exceeded\": {\"type\": \"decimal\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_compliance_review\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_start_date\": {\"type\": \"str\"}, \"u_review_end_date\": {\"type\": \"str\"}, \"u_compliance_outcome\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}}, \"u_capex_revision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_cost_estimate\": {\"type\": \"decimal\"}, \"u_revised_cost_estimate\": {\"type\": \"decimal\"}, \"u_previous_justification\": {\"type\": \"str\"}, \"u_revised_justification\": {\"type\": \"str\"}, \"u_cost_changed\": {\"type\": \"bool\"}, \"u_justification_changed\": {\"type\": \"bool\"}, \"u_submitted_by\": {\"type\": \"str\"}}, \"u_capex_policy_rule\": {\"u_name\": {\"type\": \"str\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_rule_type\": {\"type\": \"str\"}, \"u_threshold_amount\": {\"type\": \"decimal\"}, \"u_applies_to_all_categories\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_target_committee\": {\"FK\": \"u_capex_committee\"}}}", "business_rules": [{"name": "approved_high_alloc_budget", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4^u_priority=2", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_capex_budget_allocation');\n gr.addQuery('u_capex_request', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_allocation_status');\n gr.setValue('u_allocation_status', '2');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', oldStatus, gr.getValue('u_allocation_status'), '');\n\n var oldAllocAmt = gr.getValue('u_allocated_amount');\n gr.setValue('u_allocated_amount', current.getValue('u_cost_estimate'));\n _ewmLog('u_capex_budget_allocation', 'u_allocated_amount', oldAllocAmt, gr.getValue('u_allocated_amount'), '');\n\n var oldRemaining = gr.getValue('u_remaining_amount');\n gr.setValue('u_remaining_amount', current.getValue('u_cost_estimate'));\n _ewmLog('u_capex_budget_allocation', 'u_remaining_amount', oldRemaining, gr.getValue('u_remaining_amount'), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Budget activated upon approval of high-priority request ' + current.getValue('u_number'));\n _ewmLog('u_capex_budget_allocation', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "alloc_active_update_dept_budget", "fires_on_table": "u_capex_budget_allocation", "filter_condition": "u_allocation_statusCHANGESTO2^u_allocated_amountISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var deptRef = current.getValue('u_department');\n if (!deptRef) {\n _ewmLog('', '', '', '', 'No department reference on budget allocation');\n return;\n }\n\n var allocatedAmt = parseFloat(current.getValue('u_allocated_amount')) || 0;\n\n var gr = new GlideRecord('u_capex_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n // 1. Update remaining_budget by subtracting allocated amount\n var oldRemaining = gr.getValue('u_remaining_budget');\n var newRemaining = (parseFloat(oldRemaining) || 0) - allocatedAmt;\n gr.setValue('u_remaining_budget', String(newRemaining));\n _ewmLog('u_capex_department', 'u_remaining_budget', oldRemaining, String(newRemaining), '');\n\n // 2. Update annual_capex_budget notation (no change in value, but log current)\n var oldBudgetFY = gr.getValue('u_budget_fiscal_year');\n var currentFY = current.getValue('u_fiscal_year') || '2025';\n gr.setValue('u_budget_fiscal_year', currentFY);\n _ewmLog('u_capex_department', 'u_budget_fiscal_year', oldBudgetFY, currentFY, '');\n\n // 3. Update notes with allocation reference\n var oldNotes = gr.getValue('u_notes');\n var newNotes = 'Budget reduced by ' + allocatedAmt + ' for allocation ' + current.getValue('u_allocation_number') + '. Previous remaining: ' + oldRemaining;\n gr.setValue('u_notes', newNotes);\n _ewmLog('u_capex_department', 'u_notes', oldNotes, newNotes, '');\n\n // 4. Mark department active\n var oldActive = gr.getValue('u_active');\n gr.setValue('u_active', 'true');\n _ewmLog('u_capex_department', 'u_active', oldActive, 'true', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Department not found for sys_id: ' + deptRef);\n }\n\n})(current, previous);"}, {"name": "dept_budget_sync_committee_decisions", "fires_on_table": "u_capex_department", "filter_condition": "u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update the approver committee linked to capex requests for this department\n var grReq = new GlideRecord('u_capex_request');\n grReq.addQuery('u_department', current.getUniqueValue());\n grReq.query();\n var committeeUpdated = {};\n while (grReq.next()) {\n var committeeId = grReq.getValue('u_approver_committee');\n if (committeeId && !committeeUpdated[committeeId]) {\n var grComm = new GlideRecord('u_capex_committee');\n if (grComm.get(committeeId)) {\n var oldDesc = grComm.getValue('u_description');\n grComm.setValue('u_description', 'Budget updated for dept ' + current.getValue('u_department_code'));\n _ewmLog('u_capex_committee', 'u_description', oldDesc, grComm.getValue('u_description'), '');\n\n var oldChair = grComm.getValue('u_chair_name');\n grComm.setValue('u_chair_name', current.getValue('u_department_head'));\n _ewmLog('u_capex_committee', 'u_chair_name', oldChair, grComm.getValue('u_chair_name'), '');\n\n try {\n var r1 = grComm.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grComm.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n committeeUpdated[committeeId] = true;\n }\n }\n }\n\n // 2. Update approval decisions for capex requests belonging to this department\n var grDec = new GlideRecord('u_capex_approval_decision');\n grDec.addQuery('u_capex_request.u_department', current.getUniqueValue());\n grDec.addQuery('u_decision', '1');\n grDec.query();\n while (grDec.next()) {\n var oldComments = grDec.getValue('u_comments');\n grDec.setValue('u_comments', 'Dept budget refreshed - remaining: ' + current.getValue('u_remaining_budget'));\n _ewmLog('u_capex_approval_decision', 'u_comments', oldComments, grDec.getValue('u_comments'), '');\n\n var oldAmount = grDec.getValue('u_amount_reviewed');\n grDec.setValue('u_amount_reviewed', current.getValue('u_remaining_budget'));\n _ewmLog('u_capex_approval_decision', 'u_amount_reviewed', oldAmount, grDec.getValue('u_amount_reviewed'), '');\n\n var oldOverride = grDec.getValue('u_override_justification');\n grDec.setValue('u_override_justification', 'Auto-synced from department budget update');\n _ewmLog('u_capex_approval_decision', 'u_override_justification', oldOverride, grDec.getValue('u_override_justification'), '');\n\n try {\n var r2 = grDec.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDec.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "committee_chair_change_cascade", "fires_on_table": "u_capex_committee", "filter_condition": "u_chair_nameCHANGES^u_descriptionISNOTEMPTY^u_committee_type=3", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Self-loop: update meeting frequency on current committee record\n var oldFreq = current.getValue('u_meeting_frequency');\n current.setValue('u_meeting_frequency', '2');\n _ewmLog('u_capex_committee', 'u_meeting_frequency', oldFreq, current.getValue('u_meeting_frequency'), '');\n\n // 2. Update project categories that reference this committee as default\n var grCat = new GlideRecord('u_capex_project_category');\n grCat.addQuery('u_default_committee', current.getUniqueValue());\n grCat.query();\n while (grCat.next()) {\n var oldDays = grCat.getValue('u_max_approval_days');\n grCat.setValue('u_max_approval_days', 45);\n _ewmLog('u_capex_project_category', 'u_max_approval_days', oldDays, grCat.getValue('u_max_approval_days'), '');\n try {\n var r1 = grCat.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCat.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update escalation records targeting this committee\n var grEsc = new GlideRecord('u_capex_escalation');\n grEsc.addQuery('u_to_committee', current.getUniqueValue());\n grEsc.addQuery('u_resolution_status', '1');\n grEsc.query();\n while (grEsc.next()) {\n var oldStatus = grEsc.getValue('u_resolution_status');\n grEsc.setValue('u_resolution_status', '2');\n _ewmLog('u_capex_escalation', 'u_resolution_status', oldStatus, grEsc.getValue('u_resolution_status'), '');\n var oldNotes = grEsc.getValue('u_notes');\n grEsc.setValue('u_notes', 'Committee chair updated - escalation resolved');\n _ewmLog('u_capex_escalation', 'u_notes', oldNotes, grEsc.getValue('u_notes'), '');\n try {\n var r2 = grEsc.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "cat_risk_update_compliance_reviews", "fires_on_table": "u_capex_project_category", "filter_condition": "u_risk_level=3^u_requires_compliance_review=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var catSysId = current.getUniqueValue();\n\n // Find all compliance reviews linked to capex requests in this project category\n // We need to go through u_capex_request to find the link\n var reqGr = new GlideRecord('u_capex_request');\n reqGr.addQuery('u_project_category', catSysId);\n reqGr.query();\n\n while (reqGr.next()) {\n var reqSysId = reqGr.getUniqueValue();\n\n var cr = new GlideRecord('u_capex_compliance_review');\n cr.addQuery('u_capex_request', reqSysId);\n cr.query();\n\n while (cr.next()) {\n var oldStatus = cr.getValue('u_review_status');\n cr.setValue('u_review_status', '2');\n _ewmLog('u_capex_compliance_review', 'u_review_status', oldStatus, cr.getValue('u_review_status'), '');\n\n var oldReviewer = cr.getValue('u_reviewer_name');\n cr.setValue('u_reviewer_name', 'High Risk Auto-Reviewer');\n _ewmLog('u_capex_compliance_review', 'u_reviewer_name', oldReviewer, cr.getValue('u_reviewer_name'), '');\n\n var oldFindings = cr.getValue('u_findings');\n cr.setValue('u_findings', 'Triggered by project category risk level change to High');\n _ewmLog('u_capex_compliance_review', 'u_findings', oldFindings, cr.getValue('u_findings'), '');\n\n var oldRemediation = cr.getValue('u_remediation_required');\n cr.setValue('u_remediation_required', 'true');\n _ewmLog('u_capex_compliance_review', 'u_remediation_required', oldRemediation, cr.getValue('u_remediation_required'), '');\n\n var oldRegRef = cr.getValue('u_regulatory_reference');\n cr.setValue('u_regulatory_reference', 'CAPEX-POL-HIGH-RISK-2025');\n _ewmLog('u_capex_compliance_review', 'u_regulatory_reference', oldRegRef, cr.getValue('u_regulatory_reference'), '');\n\n try {\n var r = cr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + cr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "compl_pass_update_revision_decision", "fires_on_table": "u_capex_compliance_review", "filter_condition": "u_review_status=2^u_compliance_outcome=1", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var reqRef = current.getValue('u_capex_request');\n\n // 1. Update related revision records: set submitted_by and justification_changed\n var grRev = new GlideRecord('u_capex_revision');\n grRev.addQuery('u_capex_request', reqRef);\n grRev.query();\n while (grRev.next()) {\n var oldSubmittedBy = grRev.getValue('u_submitted_by');\n grRev.setValue('u_submitted_by', 'Compliance Auto-Verified');\n _ewmLog('u_capex_revision', 'u_submitted_by', oldSubmittedBy, grRev.getValue('u_submitted_by'), '');\n\n var oldJustChanged = grRev.getValue('u_justification_changed');\n grRev.setValue('u_justification_changed', 'true');\n _ewmLog('u_capex_revision', 'u_justification_changed', oldJustChanged, grRev.getValue('u_justification_changed'), '');\n\n var oldRevisedJust = grRev.getValue('u_revised_justification');\n grRev.setValue('u_revised_justification', 'Compliance review passed - cleared for approval');\n _ewmLog('u_capex_revision', 'u_revised_justification', oldRevisedJust, grRev.getValue('u_revised_justification'), '');\n\n try {\n var r1 = grRev.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grRev.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update related approval decision records: set comments and conditions_attached\n var grDec = new GlideRecord('u_capex_approval_decision');\n grDec.addQuery('u_capex_request', reqRef);\n grDec.query();\n while (grDec.next()) {\n var oldComments = grDec.getValue('u_comments');\n grDec.setValue('u_comments', 'Compliance review completed with Pass outcome');\n _ewmLog('u_capex_approval_decision', 'u_comments', oldComments, grDec.getValue('u_comments'), '');\n\n var oldCondAttached = grDec.getValue('u_conditions_attached');\n grDec.setValue('u_conditions_attached', 'false');\n _ewmLog('u_capex_approval_decision', 'u_conditions_attached', oldCondAttached, grDec.getValue('u_conditions_attached'), '');\n\n try {\n var r2 = grDec.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDec.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "revision_resets_approval_decisions", "fires_on_table": "u_capex_revision", "filter_condition": "u_cost_changed=true^u_justification_changed=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var reqRef = current.getValue('u_capex_request');\n if (!reqRef) return;\n\n var gr = new GlideRecord('u_capex_approval_decision');\n gr.addQuery('u_capex_request', reqRef);\n gr.query();\n while (gr.next()) {\n var oldDecision = gr.getValue('u_decision');\n gr.setValue('u_decision', '1');\n _ewmLog('u_capex_approval_decision', 'u_decision', oldDecision, gr.getValue('u_decision'), '');\n\n var oldComments = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Reset due to revision ' + current.getValue('u_revision_number') + ' with cost and justification changes');\n _ewmLog('u_capex_approval_decision', 'u_comments', oldComments, gr.getValue('u_comments'), '');\n\n var oldConditionsAttached = gr.getValue('u_conditions_attached');\n gr.setValue('u_conditions_attached', 'false');\n _ewmLog('u_capex_approval_decision', 'u_conditions_attached', oldConditionsAttached, gr.getValue('u_conditions_attached'), '');\n\n var oldOverride = gr.getValue('u_override_justification');\n gr.setValue('u_override_justification', 'Cleared after revision resubmission');\n _ewmLog('u_capex_approval_decision', 'u_override_justification', oldOverride, gr.getValue('u_override_justification'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_capex_request", "documentkey": "ef269d65017143103e48918ce4a0a69c", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}], "ewm_logs": [], "metadata": "{\"domain\": \"capital_expenditure_approval\", \"primary_table\": \"u_capex_request\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 0, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 1}"} {"tool_name": "update_capex_request", "parameters": "{\"table_name\": \"u_capex_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_approver_committee\": \"\", \"u_department\": \"f329dded017143103e48918ce4a0a68b\", \"u_number\": \"CAPEX0001001\", \"u_requires_compliance_review\": \"false\", \"u_submission_date\": \"2025-01-15\", \"u_state\": \"4\", \"u_title\": \"Data Center Expansion Phase 3\", \"sys_mod_count\": \"1\", \"u_closure_reason\": \"Approved by committee - critical priority\", \"sys_updated_on\": \"2026-06-30 11:23:04\", \"u_revision_count\": \"0\", \"sys_tags\": \"\", \"u_escalation_required\": \"false\", \"u_cost_estimate\": \"750000\", \"u_priority\": \"1\", \"sys_id\": \"f729dded017143103e48918ce4a0a68e\", \"u_compliance_review_completed\": \"true\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"\", \"sys_created_on\": \"2026-06-30 11:22:43\", \"u_justification\": \"Critical infrastructure expansion required for Q3 capacity demands\", \"u_approved_amount\": \"750000\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_engineering\": {\"u_name\": \"Engineering Capital Projects\", \"u_notes\": \"Primary engineering department for capital projects. Budget reduced by 750000 for allocation N/A.\", \"u_department_head\": \"Sarah Mitchell\", \"u_remaining_budget\": \"2750000\", \"sys_mod_count\": \"1\", \"u_budget_fiscal_year\": \"2025\", \"sys_updated_on\": \"2026-06-30 11:23:04\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-CP-001\", \"sys_id\": \"f329dded017143103e48918ce4a0a68b\", \"u_annual_capex_budget\": \"5000000\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"120\", \"sys_created_on\": \"2026-06-30 11:22:43\", \"u_active\": \"true\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\", \"u_region\": \"1\"}}", "schema": "{\"u_capex_request\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_approver_committee\": {\"FK\": \"u_capex_committee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_compliance_review_completed\": {\"type\": \"bool\"}, \"u_escalation_required\": {\"type\": \"bool\"}, \"u_revision_count\": {\"type\": \"int\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_closure_reason\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_capex_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_capex_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_fiscal_year\": {\"type\": \"int\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_project_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_escalation_threshold\": {\"type\": \"decimal\"}, \"u_default_committee\": {\"FK\": \"u_capex_committee\"}, \"u_max_approval_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_depreciation_years\": {\"type\": \"int\"}}, \"u_capex_committee\": {\"u_name\": {\"type\": \"str\"}, \"u_committee_type\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_min_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_approval_threshold\": {\"type\": \"decimal\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_quorum_required\": {\"type\": \"int\"}, \"u_meeting_frequency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_committee\": {\"FK\": \"u_capex_committee\"}, \"u_description\": {\"type\": \"str\"}}, \"u_capex_budget_allocation\": {\"u_allocation_number\": {\"type\": \"str\"}, \"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_fiscal_quarter\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_funding_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_approval_decision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_committee\": {\"FK\": \"u_capex_committee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_condition_details\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}}, \"u_capex_escalation\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_from_committee\": {\"FK\": \"u_capex_committee\"}, \"u_to_committee\": {\"FK\": \"u_capex_committee\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_cost_at_escalation\": {\"type\": \"decimal\"}, \"u_threshold_exceeded\": {\"type\": \"decimal\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_compliance_review\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_start_date\": {\"type\": \"str\"}, \"u_review_end_date\": {\"type\": \"str\"}, \"u_compliance_outcome\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}}, \"u_capex_revision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_cost_estimate\": {\"type\": \"decimal\"}, \"u_revised_cost_estimate\": {\"type\": \"decimal\"}, \"u_previous_justification\": {\"type\": \"str\"}, \"u_revised_justification\": {\"type\": \"str\"}, \"u_cost_changed\": {\"type\": \"bool\"}, \"u_justification_changed\": {\"type\": \"bool\"}, \"u_submitted_by\": {\"type\": \"str\"}}, \"u_capex_policy_rule\": {\"u_name\": {\"type\": \"str\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_rule_type\": {\"type\": \"str\"}, \"u_threshold_amount\": {\"type\": \"decimal\"}, \"u_applies_to_all_categories\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_target_committee\": {\"FK\": \"u_capex_committee\"}}}", "business_rules": [{"name": "approve_critical_capex_allocate_budget", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set approved_amount to match cost_estimate\n var oldApproved = current.getValue('u_approved_amount');\n current.setValue('u_approved_amount', current.getValue('u_cost_estimate'));\n _ewmLog('u_capex_request', 'u_approved_amount', oldApproved, current.getValue('u_approved_amount'), '');\n\n // 2. Mark escalation_required as false since approved\n var oldEsc = current.getValue('u_escalation_required');\n current.setValue('u_escalation_required', 'false');\n _ewmLog('u_capex_request', 'u_escalation_required', oldEsc, current.getValue('u_escalation_required'), '');\n\n // 3. Mark compliance_review_completed as true\n var oldComp = current.getValue('u_compliance_review_completed');\n current.setValue('u_compliance_review_completed', 'true');\n _ewmLog('u_capex_request', 'u_compliance_review_completed', oldComp, current.getValue('u_compliance_review_completed'), '');\n\n // 4. Set closure_reason\n var oldClosure = current.getValue('u_closure_reason');\n current.setValue('u_closure_reason', 'Approved by committee - critical priority');\n _ewmLog('u_capex_request', 'u_closure_reason', oldClosure, current.getValue('u_closure_reason'), '');\n\n // 5. Reset revision_count to 0 upon approval\n var oldRevCount = current.getValue('u_revision_count');\n current.setValue('u_revision_count', '0');\n _ewmLog('u_capex_request', 'u_revision_count', oldRevCount, current.getValue('u_revision_count'), '');\n\n // 6. Set requires_compliance_review to false (completed)\n var oldReqComp = current.getValue('u_requires_compliance_review');\n current.setValue('u_requires_compliance_review', 'false');\n _ewmLog('u_capex_request', 'u_requires_compliance_review', oldReqComp, current.getValue('u_requires_compliance_review'), '');\n\n // 7. Insert a budget allocation record for the approved request\n var gr = new GlideRecord('u_capex_budget_allocation');\n gr.initialize();\n gr.setValue('u_capex_request', current.getUniqueValue());\n _ewmLog('u_capex_budget_allocation', 'u_capex_request', '', current.getUniqueValue(), '');\n gr.setValue('u_department', current.getValue('u_department'));\n _ewmLog('u_capex_budget_allocation', 'u_department', '', current.getValue('u_department'), '');\n gr.setValue('u_allocated_amount', current.getValue('u_cost_estimate'));\n _ewmLog('u_capex_budget_allocation', 'u_allocated_amount', '', current.getValue('u_cost_estimate'), '');\n gr.setValue('u_allocation_status', '1');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', '', '1', '');\n gr.setValue('u_remaining_amount', current.getValue('u_cost_estimate'));\n _ewmLog('u_capex_budget_allocation', 'u_remaining_amount', '', current.getValue('u_cost_estimate'), '');\n gr.setValue('u_spent_amount', '0');\n _ewmLog('u_capex_budget_allocation', 'u_spent_amount', '', '0', '');\n gr.setValue('u_fiscal_year', '2025');\n _ewmLog('u_capex_budget_allocation', 'u_fiscal_year', '', '2025', '');\n gr.setValue('u_fiscal_quarter', '2');\n _ewmLog('u_capex_budget_allocation', 'u_fiscal_quarter', '', '2', '');\n gr.setValue('u_funding_source', 'Corporate Capital Reserve');\n _ewmLog('u_capex_budget_allocation', 'u_funding_source', '', 'Corporate Capital Reserve', '');\n gr.setValue('u_notes', 'Auto-allocated upon critical priority approval');\n _ewmLog('u_capex_budget_allocation', 'u_notes', '', 'Auto-allocated upon critical priority approval', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "alloc_init_dept_budget_deduct", "fires_on_table": "u_capex_budget_allocation", "filter_condition": "u_allocation_status=1^u_fiscal_year=2025^u_fiscal_quarter=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the budget allocation record: set remaining_amount and funding_source\n var grAlloc = new GlideRecord('u_capex_budget_allocation');\n grAlloc.addQuery('sys_id', current.getUniqueValue());\n grAlloc.query();\n if (grAlloc.next()) {\n var oldRemaining = grAlloc.getValue('u_remaining_amount');\n var allocAmt = current.getValue('u_allocated_amount') || '0';\n grAlloc.setValue('u_remaining_amount', allocAmt);\n _ewmLog('u_capex_budget_allocation', 'u_remaining_amount', oldRemaining, grAlloc.getValue('u_remaining_amount'), '');\n\n var oldSource = grAlloc.getValue('u_funding_source');\n grAlloc.setValue('u_funding_source', 'Corporate Capital Reserve');\n _ewmLog('u_capex_budget_allocation', 'u_funding_source', oldSource, grAlloc.getValue('u_funding_source'), '');\n\n try {\n var r1 = grAlloc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grAlloc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the department: decrement remaining_budget and add notes\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_capex_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldBudget = grDept.getValue('u_remaining_budget') || '0';\n var allocated = parseFloat(current.getValue('u_allocated_amount') || '0');\n var newBudget = parseFloat(oldBudget) - allocated;\n grDept.setValue('u_remaining_budget', String(newBudget));\n _ewmLog('u_capex_department', 'u_remaining_budget', oldBudget, grDept.getValue('u_remaining_budget'), '');\n\n var oldNotes = grDept.getValue('u_notes') || '';\n var allocNum = current.getValue('u_allocation_number') || 'N/A';\n var newNotes = oldNotes + ' Budget reduced by ' + allocated + ' for allocation ' + allocNum + '.';\n grDept.setValue('u_notes', newNotes);\n _ewmLog('u_capex_department', 'u_notes', oldNotes, grDept.getValue('u_notes'), '');\n\n try {\n var r2 = grDept.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "auto_budget_review_on_dept_update", "fires_on_table": "u_capex_department", "filter_condition": "u_activeISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_capex_request');\n gr.initialize();\n\n gr.setValue('u_department', current.getUniqueValue());\n _ewmLog('u_capex_request', 'u_department', '', current.getUniqueValue(), '');\n\n var oldTitle = '';\n var newTitle = 'Budget Review - ' + current.getValue('u_name');\n gr.setValue('u_title', newTitle);\n _ewmLog('u_capex_request', 'u_title', oldTitle, newTitle, '');\n\n gr.setValue('u_state', '1');\n _ewmLog('u_capex_request', 'u_state', '', '1', '');\n\n gr.setValue('u_priority', '3');\n _ewmLog('u_capex_request', 'u_priority', '', '3', '');\n\n gr.setValue('u_justification', 'Auto-generated budget review request triggered by department budget update');\n _ewmLog('u_capex_request', 'u_justification', '', 'Auto-generated budget review request triggered by department budget update', '');\n\n gr.setValue('u_cost_estimate', '0');\n _ewmLog('u_capex_request', 'u_cost_estimate', '', '0', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_approval_for_medium_draft", "fires_on_table": "u_capex_request", "filter_condition": "u_state=1^u_priority=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_capex_approval_decision');\n gr.initialize();\n\n gr.setValue('u_capex_request', current.getUniqueValue());\n _ewmLog('u_capex_approval_decision', 'u_capex_request', '', current.getUniqueValue(), '');\n\n var oldDecision = gr.getValue('u_decision');\n gr.setValue('u_decision', '1');\n _ewmLog('u_capex_approval_decision', 'u_decision', oldDecision || '', '1', '');\n\n var oldTier = gr.getValue('u_approval_tier');\n gr.setValue('u_approval_tier', '1');\n _ewmLog('u_capex_approval_decision', 'u_approval_tier', oldTier || '', '1', '');\n\n var oldComments = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Auto-created for medium priority draft request');\n _ewmLog('u_capex_approval_decision', 'u_comments', oldComments || '', 'Auto-created for medium priority draft request', '');\n\n var oldAmount = gr.getValue('u_amount_reviewed');\n gr.setValue('u_amount_reviewed', current.getValue('u_cost_estimate') || '0');\n _ewmLog('u_capex_approval_decision', 'u_amount_reviewed', oldAmount || '', current.getValue('u_cost_estimate') || '0', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_escalation_on_pending_decision", "fires_on_table": "u_capex_approval_decision", "filter_condition": "u_decision=1^u_approval_tier=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Create an escalation record for the pending tier-1 decision\n var grEsc = new GlideRecord('u_capex_escalation');\n grEsc.initialize();\n grEsc.setValue('u_capex_request', current.getValue('u_capex_request'));\n _ewmLog('u_capex_escalation', 'u_capex_request', '', current.getValue('u_capex_request'), '');\n\n grEsc.setValue('u_escalation_reason', '2');\n _ewmLog('u_capex_escalation', 'u_escalation_reason', '', '2', '');\n\n grEsc.setValue('u_triggered_by', 'Auto-escalation on pending tier-1 decision');\n _ewmLog('u_capex_escalation', 'u_triggered_by', '', 'Auto-escalation on pending tier-1 decision', '');\n\n grEsc.setValue('u_resolution_status', '1');\n _ewmLog('u_capex_escalation', 'u_resolution_status', '', '1', '');\n\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update related budget allocation to reflect pending review\n var grBudget = new GlideRecord('u_capex_budget_allocation');\n grBudget.addQuery('u_capex_request', current.getValue('u_capex_request'));\n grBudget.query();\n while (grBudget.next()) {\n var oldStatus = grBudget.getValue('u_allocation_status');\n grBudget.setValue('u_allocation_status', '1');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', oldStatus, '1', '');\n\n var oldNotes = grBudget.getValue('u_notes');\n grBudget.setValue('u_notes', 'Pending review - tier 1 decision initiated');\n _ewmLog('u_capex_budget_allocation', 'u_notes', oldNotes, 'Pending review - tier 1 decision initiated', '');\n\n try {\n var rBud = grBudget.update();\n if (!rBud) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "alloc_pending_sync_escalation_review", "fires_on_table": "u_capex_budget_allocation", "filter_condition": "u_allocation_statusCHANGESTO1^u_funding_sourceISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Set notes on current budget allocation (before-BR self-write)\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Pending allocation flagged for escalation and compliance sync');\n _ewmLog('u_capex_budget_allocation', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n var oldFiscalQtr = current.getValue('u_fiscal_quarter');\n current.setValue('u_fiscal_quarter', '2');\n _ewmLog('u_capex_budget_allocation', 'u_fiscal_quarter', oldFiscalQtr, current.getValue('u_fiscal_quarter'), '');\n\n // 2. Update related escalation records to resolved\n var escGr = new GlideRecord('u_capex_escalation');\n escGr.addQuery('u_capex_request', current.getValue('u_capex_request'));\n escGr.addQuery('u_resolution_status', '1');\n escGr.query();\n while (escGr.next()) {\n var oldStatus = escGr.getValue('u_resolution_status');\n escGr.setValue('u_resolution_status', '2');\n _ewmLog('u_capex_escalation', 'u_resolution_status', oldStatus, escGr.getValue('u_resolution_status'), '');\n var oldEscNotes = escGr.getValue('u_notes');\n escGr.setValue('u_notes', 'Auto-resolved upon budget allocation pending status');\n _ewmLog('u_capex_escalation', 'u_notes', oldEscNotes, escGr.getValue('u_notes'), '');\n try {\n var r1 = escGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + escGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Insert a compliance review record for the linked request\n var crGr = new GlideRecord('u_capex_compliance_review');\n crGr.initialize();\n crGr.setValue('u_capex_request', current.getValue('u_capex_request'));\n _ewmLog('u_capex_compliance_review', 'u_capex_request', '', current.getValue('u_capex_request'), '');\n crGr.setValue('u_review_status', '1');\n _ewmLog('u_capex_compliance_review', 'u_review_status', '', '1', '');\n crGr.setValue('u_reviewer_name', 'Auto-Compliance Engine');\n _ewmLog('u_capex_compliance_review', 'u_reviewer_name', '', 'Auto-Compliance Engine', '');\n try {\n var r2 = crGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + crGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "esc_resolved_update_compliance_review", "fires_on_table": "u_capex_escalation", "filter_condition": "u_resolution_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_capex_compliance_review');\n gr.addQuery('u_capex_request', current.getValue('u_capex_request'));\n gr.addQuery('u_review_status', '1');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_review_status');\n gr.setValue('u_review_status', '2');\n _ewmLog('u_capex_compliance_review', 'u_review_status', oldStatus, gr.getValue('u_review_status'), '');\n\n var oldStartDate = gr.getValue('u_review_start_date');\n var today = new GlideDateTime().getDate().toString();\n gr.setValue('u_review_start_date', today);\n _ewmLog('u_capex_compliance_review', 'u_review_start_date', oldStartDate, gr.getValue('u_review_start_date'), '');\n\n var oldReviewer = gr.getValue('u_reviewer_name');\n gr.setValue('u_reviewer_name', 'Escalation Review Team');\n _ewmLog('u_capex_compliance_review', 'u_reviewer_name', oldReviewer, gr.getValue('u_reviewer_name'), '');\n\n var oldFindings = gr.getValue('u_findings');\n gr.setValue('u_findings', 'Initiated after escalation resolved for request ' + current.getValue('u_capex_request'));\n _ewmLog('u_capex_compliance_review', 'u_findings', oldFindings, gr.getValue('u_findings'), '');\n\n var oldRegRef = gr.getValue('u_regulatory_reference');\n gr.setValue('u_regulatory_reference', 'CAPEX-ESC-' + current.getValue('u_escalation_reason'));\n _ewmLog('u_capex_compliance_review', 'u_regulatory_reference', oldRegRef, gr.getValue('u_regulatory_reference'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_capex_request", "documentkey": "f449d12101b143103e48918ce4a0a6b1", "fieldname": "u_compliance_review_completed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_escalation", "documentkey": "b849d12101b143103e48918ce4a0a6b8", "fieldname": "u_triggered_by", "oldvalue": "", "newvalue": "Auto-escalation on pending tier-1 decision"}, {"tablename": "u_capex_request", "documentkey": "f729dded017143103e48918ce4a0a68e", "fieldname": "u_closure_reason", "oldvalue": "", "newvalue": "Approved by committee - critical priority"}, {"tablename": "u_capex_request", "documentkey": "f729dded017143103e48918ce4a0a68e", "fieldname": "u_approved_amount", "oldvalue": "0", "newvalue": "750000"}, {"tablename": "u_capex_budget_allocation", "documentkey": "f049d12101b143103e48918ce4a0a6a9", "fieldname": "u_department", "oldvalue": "", "newvalue": "f329dded017143103e48918ce4a0a68b"}, {"tablename": "u_capex_department", "documentkey": "f329dded017143103e48918ce4a0a68b", "fieldname": "u_notes", "oldvalue": "Primary engineering department for capital projects.", "newvalue": "Primary engineering department for capital projects. Budget reduced by 750000 for allocation N/A."}, {"tablename": "u_capex_request", "documentkey": "f449d12101b143103e48918ce4a0a6b1", "fieldname": "u_department", "oldvalue": "", "newvalue": "f329dded017143103e48918ce4a0a68b"}, {"tablename": "u_capex_approval_decision", "documentkey": "7449d12101b143103e48918ce4a0a6b5", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "f449d12101b143103e48918ce4a0a6b1"}, {"tablename": "u_capex_budget_allocation", "documentkey": "f049d12101b143103e48918ce4a0a6a9", "fieldname": "u_remaining_amount", "oldvalue": "", "newvalue": "750000"}, {"tablename": "u_capex_request", "documentkey": "f449d12101b143103e48918ce4a0a6b1", "fieldname": "u_revision_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_approval_decision", "documentkey": "7449d12101b143103e48918ce4a0a6b5", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-created for medium priority draft request"}, {"tablename": "u_capex_request", "documentkey": "f449d12101b143103e48918ce4a0a6b1", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Auto-generated budget review request triggered by department budget update"}, {"tablename": "u_capex_request", "documentkey": "f729dded017143103e48918ce4a0a68e", "fieldname": "u_revision_count", "oldvalue": "2", "newvalue": "0"}, {"tablename": "u_capex_budget_allocation", "documentkey": "f049d12101b143103e48918ce4a0a6a9", "fieldname": "u_funding_source", "oldvalue": "", "newvalue": "Corporate Capital Reserve"}, {"tablename": "u_capex_department", "documentkey": "f329dded017143103e48918ce4a0a68b", "fieldname": "u_remaining_budget", "oldvalue": "3500000", "newvalue": "2750000"}, {"tablename": "u_capex_request", "documentkey": "f449d12101b143103e48918ce4a0a6b1", "fieldname": "u_requires_compliance_review", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_approval_decision", "documentkey": "7449d12101b143103e48918ce4a0a6b5", "fieldname": "u_amount_reviewed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_budget_allocation", "documentkey": "f049d12101b143103e48918ce4a0a6a9", "fieldname": "u_fiscal_quarter", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_capex_request", "documentkey": "f449d12101b143103e48918ce4a0a6b1", "fieldname": "u_escalation_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_approval_decision", "documentkey": "7449d12101b143103e48918ce4a0a6b5", "fieldname": "u_conditions_attached", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_escalation", "documentkey": "b849d12101b143103e48918ce4a0a6b8", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "f449d12101b143103e48918ce4a0a6b1"}, {"tablename": "u_capex_request", "documentkey": "f729dded017143103e48918ce4a0a68e", "fieldname": "u_escalation_required", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_capex_budget_allocation", "documentkey": "f049d12101b143103e48918ce4a0a6a9", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "f729dded017143103e48918ce4a0a68e"}, {"tablename": "u_capex_budget_allocation", "documentkey": "f049d12101b143103e48918ce4a0a6a9", "fieldname": "u_allocation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_request", "documentkey": "f449d12101b143103e48918ce4a0a6b1", "fieldname": "u_title", "oldvalue": "", "newvalue": "Budget Review - 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"u_escalation_reason", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:23:04"}], "metadata": "{\"domain\": \"capital_expenditure_approval\", \"primary_table\": \"u_capex_request\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 5, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 39}"} {"tool_name": "update_capex_request", "parameters": "{\"table_name\": \"u_capex_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\", \"u_priority\": \"1\", \"u_escalation_required\": \"true\"}}", "seed_data": "{\"u_approver_committee\": \"6c69592101b143103e48918ce4a0a6f4\", \"u_department\": \"a069592101b143103e48918ce4a0a6e5\", \"u_number\": \"CAPEX0001001\", \"u_requires_compliance_review\": \"true\", \"u_submission_date\": \"2026-06-30\", \"u_state\": \"3\", \"u_title\": \"Data Center Network Overhaul\", \"sys_mod_count\": \"1\", \"u_closure_reason\": \"Pending executive escalation review\", \"sys_updated_on\": \"2026-06-30 11:23:56\", \"u_revision_count\": \"0\", \"sys_tags\": \"\", \"u_escalation_required\": \"true\", \"u_cost_estimate\": \"750000\", \"u_priority\": \"1\", \"sys_id\": \"2069592101b143103e48918ce4a0a6fc\", \"u_compliance_review_completed\": \"false\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"6069592101b143103e48918ce4a0a6ea\", \"sys_created_on\": \"2026-06-30 11:23:35\", \"u_justification\": \"Critical network infrastructure requires modernization to support growth\", \"u_approved_amount\": \"0\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_eng\": {\"u_name\": \"Engineering Division\", \"u_notes\": \"Primary engineering capital budget\", \"u_department_head\": \"Sarah Mitchell\", \"u_remaining_budget\": \"3500000\", \"sys_mod_count\": \"0\", \"u_budget_fiscal_year\": \"2025\", \"sys_updated_on\": \"2026-06-30 11:23:35\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-401\", \"sys_id\": \"a069592101b143103e48918ce4a0a6e5\", \"u_annual_capex_budget\": \"5000000\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"120\", \"sys_created_on\": \"2026-06-30 11:23:35\", \"u_active\": \"true\", \"u_cost_center\": \"CC-4010\", \"sys_created_by\": \"admin\", \"u_region\": \"1\"}, \"proj_cat_infra\": {\"u_name\": \"Critical Infrastructure Upgrade\", \"u_requires_compliance_review\": \"true\", \"u_category_code\": \"CIU-100\", \"u_max_approval_days\": \"30\", \"u_default_committee\": \"\", \"sys_mod_count\": \"0\", \"u_depreciation_years\": \"10\", \"u_risk_level\": \"4\", \"sys_updated_on\": \"2026-06-30 11:23:35\", \"sys_tags\": \"\", \"u_escalation_threshold\": \"500000\", \"sys_id\": \"6069592101b143103e48918ce4a0a6ea\", \"u_description\": \"Large-scale infrastructure modernization projects\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"2\", \"sys_created_on\": \"2026-06-30 11:23:35\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"committee_div\": {\"u_name\": \"Divisional Review Board\", \"u_max_approval_threshold\": \"1000000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:23:35\", \"sys_tags\": \"\", \"u_min_approval_threshold\": \"100000\", \"sys_id\": \"6c69592101b143103e48918ce4a0a6f4\", \"u_approval_tier\": \"2\", \"u_description\": \"Divisional level capital review committee\", \"u_quorum_required\": \"3\", \"sys_updated_by\": \"admin\", \"u_meeting_frequency\": \"2\", \"sys_created_on\": \"2026-06-30 11:23:35\", \"u_chair_name\": \"Robert Chen\", \"u_active\": \"true\", \"u_escalation_committee\": \"\", \"sys_created_by\": \"admin\", \"u_committee_type\": \"2\"}, \"capex_req_seed\": {\"u_approver_committee\": \"6c69592101b143103e48918ce4a0a6f4\", \"u_department\": \"a069592101b143103e48918ce4a0a6e5\", \"u_number\": \"CAPEX0001001\", \"u_requires_compliance_review\": \"false\", \"u_submission_date\": \"2025-01-15\", \"u_state\": \"2\", \"u_title\": \"Data Center Network Overhaul\", \"sys_mod_count\": \"0\", \"u_closure_reason\": \"\", \"sys_updated_on\": \"2026-06-30 11:23:35\", \"u_revision_count\": \"0\", \"sys_tags\": \"\", \"u_escalation_required\": \"true\", \"u_cost_estimate\": \"750000\", \"u_priority\": \"1\", \"sys_id\": \"2469592101b143103e48918ce4a0a6ed\", \"u_compliance_review_completed\": \"false\", \"sys_updated_by\": \"admin\", \"u_project_category\": \"6069592101b143103e48918ce4a0a6ea\", \"sys_created_on\": \"2026-06-30 11:23:35\", \"u_justification\": \"Critical network infrastructure requires modernization to support growth\", \"u_approved_amount\": \"750000\", \"sys_created_by\": \"admin\"}, \"budget_alloc_1\": {\"u_capex_request\": \"2469592101b143103e48918ce4a0a6ed\", \"u_notes\": \"Initial allocation for infrastructure project\", \"u_department\": \"a069592101b143103e48918ce4a0a6e5\", \"u_funding_source\": \"Departmental Budget\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:23:35\", \"u_allocation_number\": \"BA-2025-0042\", \"sys_tags\": \"\", \"u_allocation_status\": \"2\", \"u_fiscal_year\": \"2025\", \"u_remaining_amount\": \"700000\", \"sys_id\": \"ec69592101b143103e48918ce4a0a6f0\", \"u_fiscal_quarter\": \"2\", \"sys_updated_by\": \"admin\", \"u_allocated_amount\": \"750000\", \"sys_created_on\": \"2026-06-30 11:23:35\", \"u_allocation_date\": \"2025-01-20\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"50000\"}, \"approval_dec_1\": {\"u_capex_request\": \"2469592101b143103e48918ce4a0a6ed\", \"u_amount_reviewed\": \"750000\", \"u_approver_name\": \"Robert Chen\", \"sys_mod_count\": \"0\", \"u_decision\": \"1\", \"sys_updated_on\": \"2026-06-30 11:23:35\", \"sys_tags\": \"\", \"sys_id\": \"a469592101b143103e48918ce4a0a6f4\", \"u_approval_tier\": \"2\", \"u_decision_date\": \"2025-02-01 09:00:00\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Initial review pending\", \"u_override_justification\": \"\", \"sys_created_on\": \"2026-06-30 11:23:35\", \"u_committee\": \"6c69592101b143103e48918ce4a0a6f4\", \"u_condition_details\": \"Subject to compliance review completion and budget verification\", \"u_conditions_attached\": \"true\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_capex_request\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_approver_committee\": {\"FK\": \"u_capex_committee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_compliance_review_completed\": {\"type\": \"bool\"}, \"u_escalation_required\": {\"type\": \"bool\"}, \"u_revision_count\": {\"type\": \"int\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_closure_reason\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_capex_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_capex_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_fiscal_year\": {\"type\": \"int\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_project_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_compliance_review\": {\"type\": \"bool\"}, \"u_escalation_threshold\": {\"type\": \"decimal\"}, \"u_default_committee\": {\"FK\": \"u_capex_committee\"}, \"u_max_approval_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_depreciation_years\": {\"type\": \"int\"}}, \"u_capex_committee\": {\"u_name\": {\"type\": \"str\"}, \"u_committee_type\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_min_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_approval_threshold\": {\"type\": \"decimal\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_quorum_required\": {\"type\": \"int\"}, \"u_meeting_frequency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_committee\": {\"FK\": \"u_capex_committee\"}, \"u_description\": {\"type\": \"str\"}}, \"u_capex_budget_allocation\": {\"u_allocation_number\": {\"type\": \"str\"}, \"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_department\": {\"FK\": \"u_capex_department\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_fiscal_quarter\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_funding_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_approval_decision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_committee\": {\"FK\": \"u_capex_committee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_tier\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_condition_details\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}}, \"u_capex_escalation\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_from_committee\": {\"FK\": \"u_capex_committee\"}, \"u_to_committee\": {\"FK\": \"u_capex_committee\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_cost_at_escalation\": {\"type\": \"decimal\"}, \"u_threshold_exceeded\": {\"type\": \"decimal\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_capex_compliance_review\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_start_date\": {\"type\": \"str\"}, \"u_review_end_date\": {\"type\": \"str\"}, \"u_compliance_outcome\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}}, \"u_capex_revision\": {\"u_capex_request\": {\"FK\": \"u_capex_request\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_cost_estimate\": {\"type\": \"decimal\"}, \"u_revised_cost_estimate\": {\"type\": \"decimal\"}, \"u_previous_justification\": {\"type\": \"str\"}, \"u_revised_justification\": {\"type\": \"str\"}, \"u_cost_changed\": {\"type\": \"bool\"}, \"u_justification_changed\": {\"type\": \"bool\"}, \"u_submitted_by\": {\"type\": \"str\"}}, \"u_capex_policy_rule\": {\"u_name\": {\"type\": \"str\"}, \"u_project_category\": {\"FK\": \"u_capex_project_category\"}, \"u_rule_type\": {\"type\": \"str\"}, \"u_threshold_amount\": {\"type\": \"decimal\"}, \"u_applies_to_all_categories\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_target_committee\": {\"FK\": \"u_capex_committee\"}}}", "business_rules": [{"name": "capex_submit_set_review_fields", "fires_on_table": "u_capex_request", "filter_condition": "u_stateCHANGESTO3^u_priority=1^u_escalation_required=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When a critical priority request moves to Under Review with escalation required,\n // set compliance review flags, approved amount placeholder, revision count,\n // closure reason, and requires_compliance_review.\n\n // 1. Set u_requires_compliance_review to true\n var old1 = current.getValue('u_requires_compliance_review');\n current.setValue('u_requires_compliance_review', 'true');\n _ewmLog(current.getTableName(), 'u_requires_compliance_review', old1, current.getValue('u_requires_compliance_review'), '');\n\n // 2. Set u_compliance_review_completed to false\n var old2 = current.getValue('u_compliance_review_completed');\n current.setValue('u_compliance_review_completed', 'false');\n _ewmLog(current.getTableName(), 'u_compliance_review_completed', old2, current.getValue('u_compliance_review_completed'), '');\n\n // 3. Set u_approved_amount to 0 (pending review)\n var old3 = current.getValue('u_approved_amount');\n current.setValue('u_approved_amount', '0');\n _ewmLog(current.getTableName(), 'u_approved_amount', old3, current.getValue('u_approved_amount'), '');\n\n // 4. Set u_revision_count to 0\n var old4 = current.getValue('u_revision_count');\n current.setValue('u_revision_count', '0');\n _ewmLog(current.getTableName(), 'u_revision_count', old4, current.getValue('u_revision_count'), '');\n\n // 5. Set u_closure_reason to empty (clear any prior value)\n var old5 = current.getValue('u_closure_reason');\n current.setValue('u_closure_reason', 'Pending executive escalation review');\n _ewmLog(current.getTableName(), 'u_closure_reason', old5, current.getValue('u_closure_reason'), '');\n\n // 6. Set u_submission_date to today\n var old6 = current.getValue('u_submission_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n current.setValue('u_submission_date', today);\n _ewmLog(current.getTableName(), 'u_submission_date', old6, current.getValue('u_submission_date'), '');\n\n})(current, previous);"}, {"name": "create_compliance_review_on_flag", "fires_on_table": "u_capex_request", "filter_condition": "u_requires_compliance_reviewCHANGESTOtrue^u_compliance_review_completed=false", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new compliance review record for this request\n var grReview = new GlideRecord('u_capex_compliance_review');\n grReview.initialize();\n grReview.setValue('u_capex_request', current.getValue('u_number'));\n _ewmLog('u_capex_compliance_review', 'u_capex_request', '', current.getValue('u_number'), '');\n grReview.setValue('u_reviewer_name', 'Compliance Team Lead');\n _ewmLog('u_capex_compliance_review', 'u_reviewer_name', '', 'Compliance Team Lead', '');\n grReview.setValue('u_review_status', '1');\n _ewmLog('u_capex_compliance_review', 'u_review_status', '', '1', '');\n grReview.setValue('u_findings', 'Awaiting compliance assessment for flagged request');\n _ewmLog('u_capex_compliance_review', 'u_findings', '', 'Awaiting compliance assessment for flagged request', '');\n try {\n var rInsert = grReview.insert();\n if (!rInsert) { _ewmLog('','','','', 'GR insert failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update existing budget allocations for this request to Pending status\n var grBudget = new GlideRecord('u_capex_budget_allocation');\n grBudget.addQuery('u_capex_request', current.getValue('u_number'));\n grBudget.query();\n while (grBudget.next()) {\n var oldStatus = grBudget.getValue('u_allocation_status');\n grBudget.setValue('u_allocation_status', '1');\n _ewmLog('u_capex_budget_allocation', 'u_allocation_status', oldStatus, '1', '');\n var oldNotes = grBudget.getValue('u_notes');\n grBudget.setValue('u_notes', 'Allocation held pending compliance review completion');\n _ewmLog('u_capex_budget_allocation', 'u_notes', oldNotes, 'Allocation held pending compliance review completion', '');\n try {\n var rUpd = grBudget.update();\n if (!rUpd) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "alloc_pending_set_defaults_upd_dept", "fires_on_table": "u_capex_budget_allocation", "filter_condition": "u_allocation_status=1^u_fiscal_quarter=2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set funding_source on current budget allocation record\n var oldFunding = current.getValue('u_funding_source');\n current.setValue('u_funding_source', 'Corporate Capital Reserve');\n _ewmLog('u_capex_budget_allocation', 'u_funding_source', oldFunding, current.getValue('u_funding_source'), '');\n\n // 2. Set spent_amount to 0 for new pending allocation\n var oldSpent = current.getValue('u_spent_amount');\n current.setValue('u_spent_amount', '0');\n _ewmLog('u_capex_budget_allocation', 'u_spent_amount', oldSpent, current.getValue('u_spent_amount'), '');\n\n // 3. Set remaining_amount equal to allocated_amount\n var allocAmt = current.getValue('u_allocated_amount') || '0';\n var oldRemaining = current.getValue('u_remaining_amount');\n current.setValue('u_remaining_amount', allocAmt);\n _ewmLog('u_capex_budget_allocation', 'u_remaining_amount', oldRemaining, current.getValue('u_remaining_amount'), '');\n\n // 4. Update the linked department to reduce remaining budget and add a note\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var gr = new GlideRecord('u_capex_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n // Update remaining_budget by subtracting allocated amount\n var currentBudget = parseFloat(gr.getValue('u_remaining_budget')) || 0;\n var allocated = parseFloat(allocAmt) || 0;\n var newBudget = (currentBudget - allocated).toString();\n var oldBudget = gr.getValue('u_remaining_budget');\n gr.setValue('u_remaining_budget', newBudget);\n _ewmLog('u_capex_department', 'u_remaining_budget', oldBudget, gr.getValue('u_remaining_budget'), '');\n\n // Update notes with allocation reference\n var oldNotes = gr.getValue('u_notes');\n var allocNum = current.getValue('u_allocation_number') || 'N/A';\n gr.setValue('u_notes', 'Budget reserved for allocation ' + allocNum);\n _ewmLog('u_capex_department', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "dept_budget_sync_decisions_committee", "fires_on_table": "u_capex_department", "filter_condition": "u_active=true^u_region=1", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update approval decisions for capex requests from this department\n // Set comments noting budget refresh and mark amount_reviewed\n var grReq = new GlideRecord('u_capex_request');\n grReq.addQuery('u_department', current.getUniqueValue());\n grReq.query();\n while (grReq.next()) {\n var grDec = new GlideRecord('u_capex_approval_decision');\n grDec.addQuery('u_capex_request', grReq.getUniqueValue());\n grDec.addQuery('u_decision', '1');\n grDec.query();\n while (grDec.next()) {\n var oldComments = grDec.getValue('u_comments');\n grDec.setValue('u_comments', 'Department budget updated - remaining: ' + current.getValue('u_remaining_budget'));\n _ewmLog('u_capex_approval_decision', 'u_comments', oldComments, grDec.getValue('u_comments'), '');\n\n var oldAmount = grDec.getValue('u_amount_reviewed');\n grDec.setValue('u_amount_reviewed', current.getValue('u_remaining_budget'));\n _ewmLog('u_capex_approval_decision', 'u_amount_reviewed', oldAmount, grDec.getValue('u_amount_reviewed'), '');\n\n try {\n var r1 = grDec.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDec.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the committee description for committees linked to requests from this dept\n var grReq2 = new GlideRecord('u_capex_request');\n grReq2.addQuery('u_department', current.getUniqueValue());\n grReq2.addQuery('u_approver_committee', 'ISNOTEMPTY', '');\n grReq2.query();\n var updatedCommittees = {};\n while (grReq2.next()) {\n var commId = grReq2.getValue('u_approver_committee');\n if (commId && !updatedCommittees[commId]) {\n updatedCommittees[commId] = true;\n var grComm = new GlideRecord('u_capex_committee');\n if (grComm.get(commId)) {\n var oldDesc = grComm.getValue('u_description');\n grComm.setValue('u_description', 'Budget refresh for dept ' + current.getValue('u_department_code') + ' processed');\n _ewmLog('u_capex_committee', 'u_description', oldDesc, grComm.getValue('u_description'), '');\n\n var oldActive = grComm.getValue('u_active');\n grComm.setValue('u_active', 'true');\n _ewmLog('u_capex_committee', 'u_active', oldActive, grComm.getValue('u_active'), '');\n\n try {\n var r2 = grComm.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grComm.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "approved_decision_cascade_actions", "fires_on_table": "u_capex_approval_decision", "filter_condition": "u_decision=2^u_conditions_attached=true^u_approval_tier=2", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation record for conditional approvals at tier 2\n var grEsc = new GlideRecord('u_capex_escalation');\n grEsc.initialize();\n grEsc.setValue('u_capex_request', current.getValue('u_capex_request'));\n _ewmLog('u_capex_escalation', 'u_capex_request', '', current.getValue('u_capex_request'), '');\n grEsc.setValue('u_escalation_reason', '2');\n _ewmLog('u_capex_escalation', 'u_escalation_reason', '', '2', '');\n grEsc.setValue('u_triggered_by', 'approved_decision_cascade_actions');\n _ewmLog('u_capex_escalation', 'u_triggered_by', '', 'approved_decision_cascade_actions', '');\n grEsc.setValue('u_resolution_status', '1');\n _ewmLog('u_capex_escalation', 'u_resolution_status', '', '1', '');\n grEsc.setValue('u_cost_at_escalation', current.getValue('u_amount_reviewed'));\n _ewmLog('u_capex_escalation', 'u_cost_at_escalation', '', current.getValue('u_amount_reviewed'), '');\n grEsc.setValue('u_notes', 'Escalation created due to conditional approval at tier 2');\n _ewmLog('u_capex_escalation', 'u_notes', '', 'Escalation created due to conditional approval at tier 2', '');\n try { var r1 = grEsc.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); } }\n catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update compliance review records linked to same request\n var grComp = new GlideRecord('u_capex_compliance_review');\n grComp.addQuery('u_capex_request', current.getValue('u_capex_request'));\n grComp.query();\n while (grComp.next()) {\n var oldStatus = grComp.getValue('u_review_status');\n grComp.setValue('u_review_status', '2');\n _ewmLog('u_capex_compliance_review', 'u_review_status', oldStatus, '2', '');\n var oldFindings = grComp.getValue('u_findings');\n grComp.setValue('u_findings', 'Conditional approval received - compliance verification in progress');\n _ewmLog('u_capex_compliance_review', 'u_findings', oldFindings, 'Conditional approval received - compliance verification in progress', '');\n try { var r2 = grComp.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grComp.getLastErrorMessage()); } }\n catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update project category to reflect active review cycle\n var grCat = new GlideRecord('u_capex_project_category');\n var reqGr = new GlideRecord('u_capex_request');\n reqGr.addQuery('sys_id', current.getValue('u_capex_request'));\n reqGr.query();\n if (reqGr.next()) {\n var catRef = reqGr.getValue('u_project_category');\n if (catRef) {\n grCat.addQuery('sys_id', catRef);\n grCat.query();\n if (grCat.next()) {\n var oldDays = grCat.getValue('u_max_approval_days');\n grCat.setValue('u_max_approval_days', 45);\n _ewmLog('u_capex_project_category', 'u_max_approval_days', oldDays, '45', '');\n try { var r3 = grCat.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grCat.getLastErrorMessage()); } }\n catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "compliance_pass_cond_remediation", "fires_on_table": "u_capex_compliance_review", "filter_condition": "u_review_status=3^u_compliance_outcome=2^u_remediation_required=true", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Set remediation notes on current compliance review (before-BR self-loop)\n var oldNotes = current.getValue('u_remediation_notes');\n current.setValue('u_remediation_notes', 'Remediation required per pass-with-conditions outcome. Review findings and address before approval can proceed.');\n _ewmLog(current.getTableName(), 'u_remediation_notes', oldNotes, current.getValue('u_remediation_notes'), '');\n\n // 2. Set regulatory reference on current compliance review\n var oldRegRef = current.getValue('u_regulatory_reference');\n current.setValue('u_regulatory_reference', 'CAPEX-POLICY-2024-REMEDIATION');\n _ewmLog(current.getTableName(), 'u_regulatory_reference', oldRegRef, current.getValue('u_regulatory_reference'), '');\n\n // 3. Insert a revision record to track the compliance-driven revision cycle\n var capexReqRef = current.getValue('u_capex_request');\n if (capexReqRef) {\n var gr = new GlideRecord('u_capex_revision');\n gr.initialize();\n gr.setValue('u_capex_request', capexReqRef);\n gr.setValue('u_revision_number', 1);\n gr.setValue('u_cost_changed', 'false');\n gr.setValue('u_justification_changed', 'true');\n gr.setValue('u_revised_justification', 'Compliance review passed with conditions - remediation actions required before final approval');\n gr.setValue('u_submitted_by', 'compliance_system');\n _ewmLog('u_capex_revision', 'u_capex_request', '', capexReqRef, '');\n _ewmLog('u_capex_revision', 'u_revision_number', '', '1', '');\n _ewmLog('u_capex_revision', 'u_justification_changed', '', 'true', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_capex_request", "documentkey": "2069592101b143103e48918ce4a0a6fc", "fieldname": "u_approved_amount", "oldvalue": "750000", "newvalue": "0"}, {"tablename": "u_capex_compliance_review", "documentkey": "2d79992101b143103e48918ce4a0a60b", "fieldname": "u_findings", "oldvalue": "", "newvalue": "Awaiting compliance assessment for flagged request"}, {"tablename": "u_capex_request", "documentkey": "2069592101b143103e48918ce4a0a6fc", "fieldname": "u_submission_date", "oldvalue": "2025-01-15", "newvalue": "2026-06-30"}, {"tablename": "u_capex_compliance_review", "documentkey": "2d79992101b143103e48918ce4a0a60b", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_capex_request", "documentkey": "2069592101b143103e48918ce4a0a6fc", "fieldname": "u_requires_compliance_review", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_capex_compliance_review", "documentkey": "2d79992101b143103e48918ce4a0a60b", "fieldname": "u_remediation_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_capex_request", "documentkey": "2069592101b143103e48918ce4a0a6fc", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_capex_compliance_review", "documentkey": "2d79992101b143103e48918ce4a0a60b", "fieldname": "u_reviewer_name", "oldvalue": "", "newvalue": "Compliance Team Lead"}, {"tablename": "u_capex_request", "documentkey": "2069592101b143103e48918ce4a0a6fc", "fieldname": "u_closure_reason", "oldvalue": "", "newvalue": "Pending executive escalation review"}, {"tablename": "u_capex_compliance_review", "documentkey": "2d79992101b143103e48918ce4a0a60b", "fieldname": "u_capex_request", "oldvalue": "", "newvalue": "CAPEX0001001"}], "ewm_logs": [{"sys_id": "2579992101b143103e48918ce4a0a606", "u_br_name": "capex_submit_set_review_fields", "u_table_name": "u_capex_request", "u_field_name": "u_approved_amount", "u_old_value": "750000", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "2979992101b143103e48918ce4a0a607", "u_br_name": "capex_submit_set_review_fields", "u_table_name": "u_capex_request", "u_field_name": "u_closure_reason", "u_old_value": "", "u_new_value": "Pending executive escalation review", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "2979992101b143103e48918ce4a0a609", "u_br_name": "create_compliance_review_on_flag", "u_table_name": "u_capex_compliance_review", "u_field_name": "u_capex_request", "u_old_value": "", "u_new_value": "CAPEX0001001", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "6179992101b143103e48918ce4a0a608", "u_br_name": "capex_submit_set_review_fields", "u_table_name": "u_capex_request", "u_field_name": "u_submission_date", "u_old_value": "2025-01-15", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "6179992101b143103e48918ce4a0a60a", "u_br_name": "create_compliance_review_on_flag", "u_table_name": "u_capex_compliance_review", "u_field_name": "u_reviewer_name", "u_old_value": "", "u_new_value": "Compliance Team Lead", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "a979992101b143103e48918ce4a0a604", "u_br_name": "capex_submit_set_review_fields", "u_table_name": "u_capex_request", "u_field_name": "u_requires_compliance_review", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "a979992101b143103e48918ce4a0a605", "u_br_name": "capex_submit_set_review_fields", "u_table_name": "u_capex_request", "u_field_name": "u_compliance_review_completed", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "a979992101b143103e48918ce4a0a60a", "u_br_name": "create_compliance_review_on_flag", "u_table_name": "u_capex_compliance_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "ad79992101b143103e48918ce4a0a606", "u_br_name": "capex_submit_set_review_fields", "u_table_name": "u_capex_request", "u_field_name": "u_revision_count", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}, {"sys_id": "e179992101b143103e48918ce4a0a60b", "u_br_name": "create_compliance_review_on_flag", "u_table_name": "u_capex_compliance_review", "u_field_name": "u_findings", "u_old_value": "", "u_new_value": "Awaiting compliance assessment for flagged request", "u_error": "", "sys_created_on": "2026-06-30 11:23:56"}], "metadata": "{\"domain\": \"capital_expenditure_approval\", \"primary_table\": \"u_capex_request\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 10}"} {"tool_name": "update_clm_certificate", "parameters": "{\"table_name\": \"u_clm_certificate\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_notes\": \"TLS/SSL certificate revoked. Auto-renew disabled and defaults stamped.\", \"u_owner\": \"75fe81ad01fd03103e48918ce4a0a6db\", \"u_number\": \"CERT0019876\", \"u_common_name\": \"api.prod.example.com\", \"u_state\": \"5\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:38:24\", \"sys_tags\": \"\", \"u_thumbprint\": \"TP-ORIG-00112233AABB\", \"u_auto_renew\": \"false\", \"sys_id\": \"fdfec1ad01fd03103e48918ce4a0a603\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:38:04\", \"u_certificate_authority\": \"7dfe81ad01fd03103e48918ce4a0a6ed\", \"u_certificate_type\": \"1\", \"u_expiry_date\": \"2025-06-01\", \"u_issued_date\": \"2024-06-01\", \"u_key_algorithm\": \"1\", \"u_san_list\": \"api.prod.example.com,api-internal.prod.example.com\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-ORIG-00112233\", \"u_key_size\": \"2048\"}", "supporting_data": "{\"ca_digicert\": {\"u_name\": \"DigiCert Global CA\", \"u_notes\": \"Primary external public CA\", \"u_max_validity_days\": \"397\", \"u_api_endpoint\": \"https://api.digicert.com/v1\", \"u_root_ca_thumbprint\": \"A1B2C3D4E5F6A1B2C3D4E5F6A1B2C3D4E5F6A1B2\", \"u_crl_url\": \"http://crl.digicert.com/DigiCertGlobalRootG2.crl\", \"u_ca_type\": \"3\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:38:04\", \"sys_tags\": \"\", \"sys_id\": \"7dfe81ad01fd03103e48918ce4a0a6ed\", \"u_issuer_dn\": \"CN=DigiCert Global Root G2,O=DigiCert Inc,C=US\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"support@digicert.com\", \"sys_created_on\": \"2026-06-30 10:38:04\", \"u_active\": \"true\", \"u_supported_algorithms\": \"RSA,ECDSA\", \"sys_created_by\": \"admin\", \"u_ocsp_url\": \"http://ocsp.digicert.com\"}, \"owner_platform\": {\"u_name\": \"Platform Engineering Team\", \"u_notes\": \"Responsible for TLS certificates on production services\", \"u_department\": \"Engineering\", \"u_escalation_email\": \"platform-eng-escalation@example.com\", \"u_email\": \"platform-eng@example.com\", \"sys_mod_count\": \"0\", \"u_notification_days\": \"30\", \"sys_updated_on\": \"2026-06-30 10:38:04\", \"sys_tags\": \"\", \"sys_id\": \"75fe81ad01fd03103e48918ce4a0a6db\", \"sys_updated_by\": \"admin\", \"u_can_self_approve\": \"false\", \"u_phone\": \"+1-555-0142\", \"sys_created_on\": \"2026-06-30 10:38:04\", \"u_owner_type\": \"2\", \"u_active\": \"true\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\"}, \"host_web01\": {\"u_ip_address\": \"10.20.30.41\", \"u_name\": \"web01.prod.example.com\", \"u_notes\": \"Primary production web server\", \"u_owner\": \"75fe81ad01fd03103e48918ce4a0a6db\", \"u_certificate_store_path\": \"/etc/ssl/certs\", \"u_host_type\": \"1\", \"u_environment\": \"1\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:38:04\", \"sys_tags\": \"\", \"sys_id\": \"35fe81ad01fd03103e48918ce4a0a6f1\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:38:04\", \"u_active\": \"true\", \"u_registered_date\": \"2023-06-15\", \"u_last_scan_date\": \"2025-01-10 08:00:00\", \"u_operating_system\": \"Ubuntu 22.04 LTS\", \"sys_created_by\": \"admin\", \"u_auto_deploy_supported\": \"true\"}, \"host_web02\": {\"u_ip_address\": \"10.20.30.42\", \"u_name\": \"web02.prod.example.com\", \"u_notes\": \"Secondary production web server\", \"u_owner\": \"75fe81ad01fd03103e48918ce4a0a6db\", \"u_certificate_store_path\": \"/etc/ssl/certs\", \"u_host_type\": \"1\", \"u_environment\": \"1\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:38:04\", \"sys_tags\": \"\", \"sys_id\": \"f9fe81ad01fd03103e48918ce4a0a6f4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:38:04\", \"u_active\": \"true\", \"u_registered_date\": \"2023-07-20\", \"u_last_scan_date\": \"2025-01-10 08:15:00\", \"u_operating_system\": \"Ubuntu 22.04 LTS\", \"sys_created_by\": \"admin\", \"u_auto_deploy_supported\": \"true\"}}", "schema": "{\"u_clm_certificate\": {\"u_number\": {\"type\": \"str\"}, \"u_certificate_authority\": {\"FK\": \"u_clm_certificate_authority\"}, \"u_owner\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_common_name\": {\"type\": \"str\"}, \"u_certificate_type\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_thumbprint\": {\"type\": \"str\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_key_algorithm\": {\"type\": \"str\"}, \"u_key_size\": {\"type\": \"int\"}, \"u_san_list\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_certificate_authority\": {\"u_name\": {\"type\": \"str\"}, \"u_ca_type\": {\"type\": \"str\"}, \"u_issuer_dn\": {\"type\": \"str\"}, \"u_root_ca_thumbprint\": {\"type\": \"str\"}, \"u_crl_url\": {\"type\": \"str\"}, \"u_ocsp_url\": {\"type\": \"str\"}, \"u_max_validity_days\": {\"type\": \"int\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_supported_algorithms\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_api_endpoint\": {\"type\": \"str\"}}, \"u_clm_certificate_owner\": {\"u_name\": {\"type\": \"str\"}, \"u_owner_type\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_escalation_email\": {\"type\": \"str\"}, \"u_notification_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_can_self_approve\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_certificate_request\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_certificate_authority\": {\"FK\": \"u_clm_certificate_authority\"}, \"u_request_type\": {\"type\": \"str\"}, \"u_request_state\": {\"type\": \"str\"}, \"u_common_name\": {\"type\": \"str\"}, \"u_san_list\": {\"type\": \"str\"}, \"u_csr_text\": {\"type\": \"str\"}, \"u_validity_days\": {\"type\": \"int\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_business_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_renewal_of_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_domain_host\": {\"u_name\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_host_type\": {\"type\": \"str\"}, \"u_environment\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_operating_system\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_registered_date\": {\"type\": \"str\"}, \"u_certificate_store_path\": {\"type\": \"str\"}, \"u_auto_deploy_supported\": {\"type\": \"bool\"}, \"u_last_scan_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_deployment\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_domain_host\": {\"FK\": \"u_clm_domain_host\"}, \"u_deployment_state\": {\"type\": \"str\"}, \"u_deployed_date\": {\"type\": \"str\"}, \"u_deployed_by\": {\"type\": \"str\"}, \"u_deployment_method\": {\"type\": \"str\"}, \"u_port\": {\"type\": \"int\"}, \"u_binding_name\": {\"type\": \"str\"}, \"u_verified\": {\"type\": \"bool\"}, \"u_verified_date\": {\"type\": \"str\"}, \"u_removal_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_approval\": {\"u_certificate_request\": {\"FK\": \"u_clm_certificate_request\"}, \"u_approval_state\": {\"type\": \"str\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approval_comments\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_policy_exception_required\": {\"type\": \"bool\"}, \"u_exception_justification\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}}, \"u_clm_revocation\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_revocation_reason\": {\"type\": \"str\"}, \"u_reason_detail\": {\"type\": \"str\"}, \"u_requested_by\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_revocation_state\": {\"type\": \"str\"}, \"u_confirmed_date\": {\"type\": \"str\"}, \"u_crl_published\": {\"type\": \"bool\"}, \"u_ocsp_updated\": {\"type\": \"bool\"}, \"u_replacement_certificate\": {\"FK\": \"u_clm_certificate\"}}, \"u_clm_expiry_event\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_days_remaining_at_trigger\": {\"type\": \"int\"}, \"u_triggered_date\": {\"type\": \"str\"}, \"u_notification_sent\": {\"type\": \"bool\"}, \"u_notification_sent_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_date\": {\"type\": \"str\"}, \"u_renewal_request_created\": {\"type\": \"bool\"}, \"u_linked_renewal_request\": {\"FK\": \"u_clm_certificate_request\"}}, \"u_clm_audit_log\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}}}", "business_rules": [{"name": "cert_revoked_update_deployments_log", "fires_on_table": "u_clm_certificate", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Mark all active deployments for this certificate as Removed\n var dep = new GlideRecord('u_clm_deployment');\n dep.addQuery('u_certificate', current.getUniqueValue());\n dep.addQuery('u_deployment_state', '2'); // currently Deployed\n dep.query();\n while (dep.next()) {\n var oldState = dep.getValue('u_deployment_state');\n dep.setValue('u_deployment_state', '4'); // Removed\n _ewmLog('u_clm_deployment', 'u_deployment_state', oldState, dep.getValue('u_deployment_state'), '');\n\n var oldRemDate = dep.getValue('u_removal_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n dep.setValue('u_removal_date', nowStr);\n _ewmLog('u_clm_deployment', 'u_removal_date', oldRemDate, dep.getValue('u_removal_date'), '');\n\n try {\n var r = dep.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + dep.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry recording the revocation\n var al = new GlideRecord('u_clm_audit_log');\n al.initialize();\n al.setValue('u_certificate', current.getUniqueValue());\n _ewmLog('u_clm_audit_log', 'u_certificate', '', current.getUniqueValue(), '');\n\n al.setValue('u_action_type', '4'); // Revoked\n _ewmLog('u_clm_audit_log', 'u_action_type', '', '4', '');\n\n al.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_clm_audit_log', 'u_action_date', '', al.getValue('u_action_date'), '');\n\n al.setValue('u_performed_by', gs.getUserName());\n _ewmLog('u_clm_audit_log', 'u_performed_by', '', gs.getUserName(), '');\n\n al.setValue('u_source_table', 'u_clm_certificate');\n _ewmLog('u_clm_audit_log', 'u_source_table', '', 'u_clm_certificate', '');\n\n al.setValue('u_source_record', current.getValue('u_number'));\n _ewmLog('u_clm_audit_log', 'u_source_record', '', current.getValue('u_number'), '');\n\n al.setValue('u_field_changed', 'u_state');\n _ewmLog('u_clm_audit_log', 'u_field_changed', '', 'u_state', '');\n\n al.setValue('u_old_value', previous.getValue('u_state'));\n _ewmLog('u_clm_audit_log', 'u_old_value', '', previous.getValue('u_state'), '');\n\n al.setValue('u_new_value', '5');\n _ewmLog('u_clm_audit_log', 'u_new_value', '', '5', '');\n\n al.setValue('u_description', 'Certificate revoked. All active deployments marked as removed.');\n _ewmLog('u_clm_audit_log', 'u_description', '', 'Certificate revoked. All active deployments marked as removed.', '');\n\n try {\n var r2 = al.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + al.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "cert_revoked_tls_ssl_defaults", "fires_on_table": "u_clm_certificate", "filter_condition": "u_stateCHANGESTO5^u_certificate_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When a TLS/SSL certificate is updated to Revoked state,\n // stamp revocation defaults: key_algorithm, key_size, auto_renew off, state confirmed, and notes.\n\n // 1. Confirm u_state to Revoked (5)\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '5');\n _ewmLog('u_clm_certificate', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Set u_key_algorithm to RSA (1)\n var oldAlgo = current.getValue('u_key_algorithm');\n current.setValue('u_key_algorithm', '1');\n _ewmLog('u_clm_certificate', 'u_key_algorithm', oldAlgo, current.getValue('u_key_algorithm'), '');\n\n // 3. Set u_key_size to 2048\n var oldKeySize = current.getValue('u_key_size');\n current.setValue('u_key_size', 2048);\n _ewmLog('u_clm_certificate', 'u_key_size', oldKeySize, current.getValue('u_key_size'), '');\n\n // 4. Set u_auto_renew to false (disable auto-renew on revocation)\n var oldAutoRenew = current.getValue('u_auto_renew');\n current.setValue('u_auto_renew', 'false');\n _ewmLog('u_clm_certificate', 'u_auto_renew', oldAutoRenew, current.getValue('u_auto_renew'), '');\n\n // 5. Set u_notes with revocation note\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'TLS/SSL certificate revoked. Auto-renew disabled and defaults stamped.');\n _ewmLog('u_clm_certificate', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n})(current, previous);"}, {"name": "cert_revoked_create_revocation_record", "fires_on_table": "u_clm_certificate", "filter_condition": "u_stateCHANGESTO5^u_certificate_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a revocation record for this certificate\n var grRev = new GlideRecord('u_clm_revocation');\n grRev.initialize();\n grRev.setValue('u_certificate', current.getUniqueValue());\n _ewmLog('u_clm_revocation', 'u_certificate', '', current.getUniqueValue(), '');\n grRev.setValue('u_revocation_reason', '5');\n _ewmLog('u_clm_revocation', 'u_revocation_reason', '', '5', '');\n grRev.setValue('u_reason_detail', 'Auto-revocation triggered by state change to Revoked for TLS/SSL certificate ' + current.getValue('u_common_name'));\n _ewmLog('u_clm_revocation', 'u_reason_detail', '', 'Auto-revocation triggered by state change to Revoked for TLS/SSL certificate ' + current.getValue('u_common_name'), '');\n grRev.setValue('u_revocation_state', '1');\n _ewmLog('u_clm_revocation', 'u_revocation_state', '', '1', '');\n grRev.setValue('u_request_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_clm_revocation', 'u_request_date', '', new GlideDateTime().getDisplayValue(), '');\n try {\n var revId = grRev.insert();\n if (!revId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_clm_revocation: ' + grRev.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "before_revoked_tls_auto_renew_metadata", "fires_on_table": "u_clm_certificate", "filter_condition": "u_stateCHANGESTO5^u_certificate_type=1^u_auto_renew=true", "trigger_sequence": "before", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // When a TLS/SSL certificate with auto-renew enabled transitions to Revoked,\n // stamp revocation metadata: key_algorithm, key_size, issued_date,\n // serial_number, thumbprint, and notes.\n\n // 1. Set u_key_algorithm to RSA (1)\n var oldAlg = current.getValue('u_key_algorithm');\n current.setValue('u_key_algorithm', '1');\n _ewmLog('u_clm_certificate', 'u_key_algorithm', oldAlg, current.getValue('u_key_algorithm'), '');\n\n // 2. Set u_key_size to 4096\n var oldSize = current.getValue('u_key_size');\n current.setValue('u_key_size', 4096);\n _ewmLog('u_clm_certificate', 'u_key_size', oldSize, current.getValue('u_key_size'), '');\n\n // 3. Stamp u_issued_date to today\n var oldIssuedDate = current.getValue('u_issued_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n current.setValue('u_issued_date', today);\n _ewmLog('u_clm_certificate', 'u_issued_date', oldIssuedDate, current.getValue('u_issued_date'), '');\n\n // 4. Generate a serial number based on sys_id prefix\n var oldSerial = current.getValue('u_serial_number');\n var serial = 'SN-' + current.getUniqueValue().substring(0, 16).toUpperCase();\n current.setValue('u_serial_number', serial);\n _ewmLog('u_clm_certificate', 'u_serial_number', oldSerial, current.getValue('u_serial_number'), '');\n\n // 5. Generate a thumbprint placeholder from sys_id\n var oldThumb = current.getValue('u_thumbprint');\n var thumbprint = 'TP-' + current.getUniqueValue().substring(0, 20).toUpperCase();\n current.setValue('u_thumbprint', thumbprint);\n _ewmLog('u_clm_certificate', 'u_thumbprint', oldThumb, current.getValue('u_thumbprint'), '');\n\n // 6. Append revocation note\n var oldNotes = current.getValue('u_notes');\n var newNotes = (oldNotes ? oldNotes + '\\n' : '') + 'Auto-renew TLS certificate revoked with RSA-4096 metadata stamped on ' + today;\n current.setValue('u_notes', newNotes);\n _ewmLog('u_clm_certificate', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n})(current, previous);"}, {"name": "cert_revoked_update_pending_deployments_and_log", "fires_on_table": "u_clm_certificate", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a certificate transitions to Revoked (state=5),\n // 1. Update all pending deployments to Cancelled state with timestamp and verified flag\n // 2. Insert an audit log entry recording the cancellation action\n\n var now = new GlideDateTime().toString();\n\n // --- Update deployment records linked to this certificate ---\n var dep = new GlideRecord('u_clm_deployment');\n dep.addQuery('u_certificate', current.getUniqueValue());\n dep.addQuery('u_deployment_state', '1'); // Only pending ones\n dep.query();\n while (dep.next()) {\n var oldState = dep.getValue('u_deployment_state');\n dep.setValue('u_deployment_state', '5');\n _ewmLog('u_clm_deployment', 'u_deployment_state', oldState, dep.getValue('u_deployment_state'), '');\n\n var oldDate = dep.getValue('u_deployed_date');\n dep.setValue('u_deployed_date', now);\n _ewmLog('u_clm_deployment', 'u_deployed_date', oldDate, dep.getValue('u_deployed_date'), '');\n\n var oldVerified = dep.getValue('u_verified');\n dep.setValue('u_verified', 'true');\n _ewmLog('u_clm_deployment', 'u_verified', oldVerified, dep.getValue('u_verified'), '');\n\n try {\n var r = dep.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + dep.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- Insert audit log entry ---\n var al = new GlideRecord('u_clm_audit_log');\n al.initialize();\n al.setValue('u_certificate', current.getUniqueValue());\n _ewmLog('u_clm_audit_log', 'u_certificate', '', current.getUniqueValue(), '');\n\n al.setValue('u_action_type', '5');\n _ewmLog('u_clm_audit_log', 'u_action_type', '', '5', '');\n\n al.setValue('u_action_date', now);\n _ewmLog('u_clm_audit_log', 'u_action_date', '', now, '');\n\n al.setValue('u_performed_by', gs.getUserName());\n _ewmLog('u_clm_audit_log', 'u_performed_by', '', gs.getUserName(), '');\n\n al.setValue('u_description', 'Certificate revoked. All pending deployments cancelled.');\n _ewmLog('u_clm_audit_log', 'u_description', '', 'Certificate revoked. All pending deployments cancelled.', '');\n\n try {\n var r2 = al.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + al.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_clm_certificate", "documentkey": "fdfec1ad01fd03103e48918ce4a0a603", "fieldname": "u_state", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_clm_certificate", "documentkey": "fdfec1ad01fd03103e48918ce4a0a603", "fieldname": "u_auto_renew", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_clm_certificate", "documentkey": "fdfec1ad01fd03103e48918ce4a0a603", "fieldname": "u_key_algorithm", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_clm_certificate", "documentkey": "fdfec1ad01fd03103e48918ce4a0a603", "fieldname": "u_notes", "oldvalue": "Production API TLS certificate", "newvalue": "TLS/SSL certificate revoked. Auto-renew disabled and defaults stamped."}, {"tablename": "u_clm_certificate", "documentkey": "fdfec1ad01fd03103e48918ce4a0a603", "fieldname": "u_key_size", "oldvalue": "256", "newvalue": "2048"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_source_record", "oldvalue": "", "newvalue": "CERT0019876"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_action_date", "oldvalue": "", "newvalue": "2026-06-30 03:38:25"}, {"tablename": "u_clm_audit_log", "documentkey": "760f45ad01fd03103e48918ce4a0a6c8", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "admin"}, {"tablename": "u_clm_revocation", "documentkey": "760f45ad01fd03103e48918ce4a0a6c4", "fieldname": "u_request_date", "oldvalue": "", "newvalue": "2026-06-30 03:38:25"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_clm_revocation", "documentkey": "760f45ad01fd03103e48918ce4a0a6c4", "fieldname": "u_certificate", "oldvalue": "", "newvalue": "fdfec1ad01fd03103e48918ce4a0a603"}, {"tablename": "u_clm_audit_log", "documentkey": "760f45ad01fd03103e48918ce4a0a6c8", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "admin"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_description", "oldvalue": "", "newvalue": "Certificate revoked. All active deployments marked as removed."}, {"tablename": "u_clm_revocation", "documentkey": "760f45ad01fd03103e48918ce4a0a6c4", "fieldname": "u_ocsp_updated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_audit_log", "documentkey": "760f45ad01fd03103e48918ce4a0a6c8", "fieldname": "u_certificate", "oldvalue": "", "newvalue": "fdfec1ad01fd03103e48918ce4a0a603"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_clm_certificate"}, {"tablename": "u_clm_revocation", "documentkey": "760f45ad01fd03103e48918ce4a0a6c4", "fieldname": "u_revocation_reason", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_clm_audit_log", "documentkey": "760f45ad01fd03103e48918ce4a0a6c8", "fieldname": "u_description", "oldvalue": "", "newvalue": "Certificate revoked. All pending deployments cancelled."}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_clm_revocation", "documentkey": "760f45ad01fd03103e48918ce4a0a6c4", "fieldname": "u_reason_detail", "oldvalue": "", "newvalue": "Auto-revocation triggered by state change to Revoked for TLS/SSL certificate api.prod.example.com"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_certificate", "oldvalue": "", "newvalue": "fdfec1ad01fd03103e48918ce4a0a603"}, {"tablename": "u_clm_audit_log", "documentkey": "760f45ad01fd03103e48918ce4a0a6c8", "fieldname": "u_action_date", "oldvalue": "", "newvalue": "2026-06-30 10:38:25"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_clm_revocation", "documentkey": "760f45ad01fd03103e48918ce4a0a6c4", "fieldname": "u_revocation_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_audit_log", "documentkey": "f20f45ad01fd03103e48918ce4a0a6c0", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_clm_revocation", "documentkey": "760f45ad01fd03103e48918ce4a0a6c4", "fieldname": "u_crl_published", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "320f81ad01fd03103e48918ce4a0a6ab", "u_br_name": "cert_revoked_update_deployments_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_certificate", "u_old_value": "", "u_new_value": "fdfec1ad01fd03103e48918ce4a0a603", "u_error": "", "sys_created_on": "2026-06-30 10:38:24"}, {"sys_id": "360f81ad01fd03103e48918ce4a0a6a8", "u_br_name": "cert_revoked_tls_ssl_defaults", "u_table_name": "u_clm_certificate", "u_field_name": "u_key_size", "u_old_value": "256", "u_new_value": "2048", "u_error": "", "sys_created_on": "2026-06-30 10:38:24"}, {"sys_id": "3a0f81ad01fd03103e48918ce4a0a6a9", "u_br_name": "cert_revoked_tls_ssl_defaults", "u_table_name": "u_clm_certificate", "u_field_name": "u_notes", "u_old_value": "Production API TLS certificate", "u_new_value": "TLS/SSL certificate revoked. 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All pending deployments cancelled.", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "720f45ad01fd03103e48918ce4a0a6bf", "u_br_name": "cert_revoked_update_deployments_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "720f45ad01fd03103e48918ce4a0a6c2", "u_br_name": "cert_revoked_create_revocation_record", "u_table_name": "u_clm_revocation", "u_field_name": "u_revocation_reason", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "720f45ad01fd03103e48918ce4a0a6c6", "u_br_name": "cert_revoked_update_pending_deployments_", "u_table_name": "u_clm_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "7e0f45ad01fd03103e48918ce4a0a6bc", "u_br_name": "cert_revoked_update_deployments_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_clm_certificate", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "b20f81ad01fd03103e48918ce4a0a6ac", "u_br_name": "cert_revoked_update_deployments_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_action_date", "u_old_value": "", "u_new_value": "2026-06-30 03:38:25", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "b60f45ad01fd03103e48918ce4a0a6bd", "u_br_name": "cert_revoked_update_deployments_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_source_record", "u_old_value": "", "u_new_value": "CERT0019876", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "ba0f45ad01fd03103e48918ce4a0a6bf", "u_br_name": "cert_revoked_update_deployments_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Certificate revoked. All active deployments marked as removed.", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "ba0f45ad01fd03103e48918ce4a0a6c2", "u_br_name": "cert_revoked_create_revocation_record", "u_table_name": "u_clm_revocation", "u_field_name": "u_reason_detail", "u_old_value": "", "u_new_value": "Auto-revocation triggered by state change to Revoked for TLS/SSL certificate api.prod.example.com", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "ba0f45ad01fd03103e48918ce4a0a6c6", "u_br_name": "cert_revoked_update_pending_deployments_", "u_table_name": "u_clm_audit_log", "u_field_name": "u_action_date", "u_old_value": "", "u_new_value": "2026-06-30 10:38:25", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "f20f45ad01fd03103e48918ce4a0a6c3", "u_br_name": "cert_revoked_create_revocation_record", "u_table_name": "u_clm_revocation", "u_field_name": "u_revocation_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "f20f45ad01fd03103e48918ce4a0a6c7", "u_br_name": "cert_revoked_update_pending_deployments_", "u_table_name": "u_clm_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "admin", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}, {"sys_id": "fe0f45ad01fd03103e48918ce4a0a6bd", "u_br_name": "cert_revoked_update_deployments_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 10:38:25"}], "metadata": "{\"domain\": \"certificate_lifecycle\", \"primary_table\": \"u_clm_certificate\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 4, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 27}"} {"tool_name": "update_clm_certificate", "parameters": "{\"table_name\": \"u_clm_certificate\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_notes\": \"Primary API gateway certificate\", \"u_owner\": \"de2fc9ad01fd03103e48918ce4a0a6c5\", \"u_number\": \"CERT0012345\", \"u_common_name\": \"api.example.com\", \"u_state\": \"5\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:39:16\", \"sys_tags\": \"\", \"u_thumbprint\": \"F1E2D3C4B5A69788796A5B4C3D2E1F00A1B2C3D4\", \"u_auto_renew\": \"true\", \"sys_id\": \"522fc9ad01fd03103e48918ce4a0a69b\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:38:55\", \"u_certificate_authority\": \"5e2fc9ad01fd03103e48918ce4a0a6b8\", \"u_certificate_type\": \"1\", \"u_expiry_date\": \"2025-01-15\", \"u_issued_date\": \"2024-01-15\", \"u_key_algorithm\": \"1\", \"u_san_list\": \"api.example.com,api2.example.com\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"0A1B2C3D4E5F60718293A4B5\", \"u_key_size\": \"2048\"}", "supporting_data": "{\"ca_main\": {\"u_name\": \"GlobalSign Enterprise CA\", \"u_notes\": \"Primary external CA for TLS certificates\", \"u_max_validity_days\": \"397\", \"u_api_endpoint\": \"https://api.globalsign.com/v2\", \"u_root_ca_thumbprint\": \"A1B2C3D4E5F6A1B2C3D4E5F6A1B2C3D4E5F6A1B2\", \"u_crl_url\": \"http://crl.globalsign.com/root.crl\", \"u_ca_type\": \"3\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:38:55\", \"sys_tags\": \"\", \"sys_id\": \"5e2fc9ad01fd03103e48918ce4a0a6b8\", \"u_issuer_dn\": \"CN=GlobalSign Root CA,O=GlobalSign\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"pki-ops@globalsign.com\", \"sys_created_on\": \"2026-06-30 10:38:55\", \"u_active\": \"true\", \"u_supported_algorithms\": \"RSA,ECDSA\", \"sys_created_by\": \"admin\", \"u_ocsp_url\": \"http://ocsp.globalsign.com\"}, \"owner_main\": {\"u_name\": \"Platform Engineering Team\", \"u_notes\": \"Responsible for production TLS certificates\", \"u_department\": \"Engineering\", \"u_escalation_email\": \"platform-eng-escalation@example.com\", \"u_email\": \"platform-eng@example.com\", \"sys_mod_count\": \"0\", \"u_notification_days\": \"30\", \"sys_updated_on\": \"2026-06-30 10:38:55\", \"sys_tags\": \"\", \"sys_id\": \"de2fc9ad01fd03103e48918ce4a0a6c5\", \"sys_updated_by\": \"admin\", \"u_can_self_approve\": \"false\", \"u_phone\": \"+1-555-0142\", \"sys_created_on\": \"2026-06-30 10:38:55\", \"u_owner_type\": \"2\", \"u_active\": \"true\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\"}, \"cert_main\": {\"u_notes\": \"Primary API gateway certificate\", \"u_owner\": \"de2fc9ad01fd03103e48918ce4a0a6c5\", \"u_number\": \"CERT0012345\", \"u_common_name\": \"api.example.com\", \"u_state\": \"4\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:38:55\", \"sys_tags\": \"\", \"u_thumbprint\": \"F1E2D3C4B5A69788796A5B4C3D2E1F00A1B2C3D4\", \"u_auto_renew\": \"true\", \"sys_id\": \"d62fc9ad01fd03103e48918ce4a0a68a\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:38:55\", \"u_certificate_authority\": \"5e2fc9ad01fd03103e48918ce4a0a6b8\", \"u_certificate_type\": \"1\", \"u_expiry_date\": \"2025-01-15\", \"u_issued_date\": \"2024-01-15\", \"u_key_algorithm\": \"1\", \"u_san_list\": \"api.example.com,api2.example.com\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"0A1B2C3D4E5F60718293A4B5\", \"u_key_size\": \"2048\"}, \"domain_host_main\": {\"u_ip_address\": \"10.20.30.40\", \"u_name\": \"api-prod-lb01.example.com\", \"u_notes\": \"Production load balancer for API traffic\", \"u_owner\": \"de2fc9ad01fd03103e48918ce4a0a6c5\", \"u_certificate_store_path\": \"/config/ssl/ssl.crt\", \"u_host_type\": \"4\", \"u_environment\": \"1\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:38:55\", \"sys_tags\": \"\", \"sys_id\": \"562fc9ad01fd03103e48918ce4a0a694\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:38:55\", \"u_active\": \"true\", \"u_registered_date\": \"2023-06-01\", \"u_last_scan_date\": \"2024-11-01 08:00:00\", \"u_operating_system\": \"F5 BIG-IP 16.1\", \"sys_created_by\": \"admin\", \"u_auto_deploy_supported\": \"true\"}, \"cert_request_renewal\": {\"u_notes\": \"Auto-generated renewal request from expiry event\", \"u_number\": \"CREQ0006789\", \"u_common_name\": \"api.example.com\", \"u_csr_text\": \"-----BEGIN CERTIFICATE REQUEST-----\\nMIICYDCCAUgCAQAwGzEZMBcGA1UEAxMQYXBpLmV4YW1wbGUuY29t\\n-----END CERTIFICATE REQUEST-----\", \"sys_mod_count\": \"0\", \"u_validity_days\": \"180\", \"u_requested_by\": \"de2fc9ad01fd03103e48918ce4a0a6c5\", \"sys_updated_on\": \"2026-06-30 10:38:55\", \"sys_tags\": \"\", \"u_priority\": \"3\", \"sys_id\": \"522fc9ad01fd03103e48918ce4a0a68e\", \"u_business_justification\": \"Certificate approaching expiry - renewal required\", \"sys_updated_by\": \"admin\", \"u_renewal_of_certificate\": \"d62fc9ad01fd03103e48918ce4a0a68a\", \"u_submitted_date\": \"2024-12-01 10:00:00\", \"sys_created_on\": \"2026-06-30 10:38:55\", \"u_certificate_authority\": \"5e2fc9ad01fd03103e48918ce4a0a6b8\", \"u_san_list\": \"api.example.com,api2.example.com\", \"sys_created_by\": \"admin\", \"u_request_state\": \"3\", \"u_request_type\": \"2\"}, \"deployment_main\": {\"u_binding_name\": \"api.example.com:443\", \"u_certificate\": \"d62fc9ad01fd03103e48918ce4a0a68a\", \"u_notes\": \"Deployed via API integration to F5 load balancer\", \"u_verified\": \"true\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:38:55\", \"u_removal_date\": \"\", \"sys_tags\": \"\", \"u_deployment_state\": \"2\", \"u_deployment_method\": \"4\", \"sys_id\": \"da2fc9ad01fd03103e48918ce4a0a697\", \"u_verified_date\": \"2024-01-20 14:35:00\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:38:55\", \"u_domain_host\": \"562fc9ad01fd03103e48918ce4a0a694\", \"u_port\": \"443\", \"sys_created_by\": \"admin\", \"u_deployed_by\": \"automation-svc\", \"u_deployed_date\": \"2024-01-20 14:30:00\"}, \"expiry_event_main\": {\"u_certificate\": \"d62fc9ad01fd03103e48918ce4a0a68a\", \"u_acknowledged_date\": \"\", \"u_triggered_date\": \"2024-12-16 06:00:00\", \"u_linked_renewal_request\": \"522fc9ad01fd03103e48918ce4a0a68e\", \"sys_mod_count\": \"0\", \"u_renewal_request_created\": \"true\", \"sys_updated_on\": \"2026-06-30 10:38:55\", \"sys_tags\": \"\", \"u_notification_sent\": \"true\", \"sys_id\": \"9e2fc9ad01fd03103e48918ce4a0a6cf\", \"u_event_type\": \"1\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:38:55\", \"u_notification_sent_date\": \"2024-12-16 06:01:00\", \"u_days_remaining_at_trigger\": \"30\", \"u_acknowledged\": \"false\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_clm_certificate\": {\"u_number\": {\"type\": \"str\"}, \"u_certificate_authority\": {\"FK\": \"u_clm_certificate_authority\"}, \"u_owner\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_common_name\": {\"type\": \"str\"}, \"u_certificate_type\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_thumbprint\": {\"type\": \"str\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_key_algorithm\": {\"type\": \"str\"}, \"u_key_size\": {\"type\": \"int\"}, \"u_san_list\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_certificate_authority\": {\"u_name\": {\"type\": \"str\"}, \"u_ca_type\": {\"type\": \"str\"}, \"u_issuer_dn\": {\"type\": \"str\"}, \"u_root_ca_thumbprint\": {\"type\": \"str\"}, \"u_crl_url\": {\"type\": \"str\"}, \"u_ocsp_url\": {\"type\": \"str\"}, \"u_max_validity_days\": {\"type\": \"int\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_supported_algorithms\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_api_endpoint\": {\"type\": \"str\"}}, \"u_clm_certificate_owner\": {\"u_name\": {\"type\": \"str\"}, \"u_owner_type\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_escalation_email\": {\"type\": \"str\"}, \"u_notification_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_can_self_approve\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_certificate_request\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_certificate_authority\": {\"FK\": \"u_clm_certificate_authority\"}, \"u_request_type\": {\"type\": \"str\"}, \"u_request_state\": {\"type\": \"str\"}, \"u_common_name\": {\"type\": \"str\"}, \"u_san_list\": {\"type\": \"str\"}, \"u_csr_text\": {\"type\": \"str\"}, \"u_validity_days\": {\"type\": \"int\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_business_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_renewal_of_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_domain_host\": {\"u_name\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_host_type\": {\"type\": \"str\"}, \"u_environment\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_operating_system\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_registered_date\": {\"type\": \"str\"}, \"u_certificate_store_path\": {\"type\": \"str\"}, \"u_auto_deploy_supported\": {\"type\": \"bool\"}, \"u_last_scan_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_deployment\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_domain_host\": {\"FK\": \"u_clm_domain_host\"}, \"u_deployment_state\": {\"type\": \"str\"}, \"u_deployed_date\": {\"type\": \"str\"}, \"u_deployed_by\": {\"type\": \"str\"}, \"u_deployment_method\": {\"type\": \"str\"}, \"u_port\": {\"type\": \"int\"}, \"u_binding_name\": {\"type\": \"str\"}, \"u_verified\": {\"type\": \"bool\"}, \"u_verified_date\": {\"type\": \"str\"}, \"u_removal_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_approval\": {\"u_certificate_request\": {\"FK\": \"u_clm_certificate_request\"}, \"u_approval_state\": {\"type\": \"str\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approval_comments\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_policy_exception_required\": {\"type\": \"bool\"}, \"u_exception_justification\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}}, \"u_clm_revocation\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_revocation_reason\": {\"type\": \"str\"}, \"u_reason_detail\": {\"type\": \"str\"}, \"u_requested_by\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_revocation_state\": {\"type\": \"str\"}, \"u_confirmed_date\": {\"type\": \"str\"}, \"u_crl_published\": {\"type\": \"bool\"}, \"u_ocsp_updated\": {\"type\": \"bool\"}, \"u_replacement_certificate\": {\"FK\": \"u_clm_certificate\"}}, \"u_clm_expiry_event\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_days_remaining_at_trigger\": {\"type\": \"int\"}, \"u_triggered_date\": {\"type\": \"str\"}, \"u_notification_sent\": {\"type\": \"bool\"}, \"u_notification_sent_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_date\": {\"type\": \"str\"}, \"u_renewal_request_created\": {\"type\": \"bool\"}, \"u_linked_renewal_request\": {\"FK\": \"u_clm_certificate_request\"}}, \"u_clm_audit_log\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}}}", "business_rules": [{"name": "cert_revoked_update_deploy_and_log", "fires_on_table": "u_clm_certificate", "filter_condition": "u_stateCHANGESTO5^u_certificate_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Mark all deployments for this certificate as Removed\n var grDeploy = new GlideRecord('u_clm_deployment');\n grDeploy.addQuery('u_certificate', current.getUniqueValue());\n grDeploy.addQuery('u_deployment_state', '2'); // currently Deployed\n grDeploy.query();\n while (grDeploy.next()) {\n var oldState = grDeploy.getValue('u_deployment_state');\n grDeploy.setValue('u_deployment_state', '4');\n _ewmLog('u_clm_deployment', 'u_deployment_state', oldState, grDeploy.getValue('u_deployment_state'), '');\n\n var oldRemovalDate = grDeploy.getValue('u_removal_date');\n var nowStr = new GlideDateTime().getValue();\n grDeploy.setValue('u_removal_date', nowStr);\n _ewmLog('u_clm_deployment', 'u_removal_date', oldRemovalDate, grDeploy.getValue('u_removal_date'), '');\n\n try {\n var r = grDeploy.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grDeploy.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the revocation state change\n var grLog = new GlideRecord('u_clm_audit_log');\n grLog.initialize();\n grLog.setValue('u_certificate', current.getUniqueValue());\n _ewmLog('u_clm_audit_log', 'u_certificate', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_action_type', '4');\n _ewmLog('u_clm_audit_log', 'u_action_type', '', '4', '');\n\n var actionDate = new GlideDateTime().getValue();\n grLog.setValue('u_action_date', actionDate);\n _ewmLog('u_clm_audit_log', 'u_action_date', '', actionDate, '');\n\n grLog.setValue('u_source_table', 'u_clm_certificate');\n _ewmLog('u_clm_audit_log', 'u_source_table', '', 'u_clm_certificate', '');\n\n grLog.setValue('u_source_record', current.getValue('u_number'));\n _ewmLog('u_clm_audit_log', 'u_source_record', '', current.getValue('u_number'), '');\n\n grLog.setValue('u_field_changed', 'u_state');\n _ewmLog('u_clm_audit_log', 'u_field_changed', '', 'u_state', '');\n\n grLog.setValue('u_old_value', previous.getValue('u_state'));\n _ewmLog('u_clm_audit_log', 'u_old_value', '', previous.getValue('u_state'), '');\n\n grLog.setValue('u_new_value', '5');\n _ewmLog('u_clm_audit_log', 'u_new_value', '', '5', '');\n\n grLog.setValue('u_description', 'TLS/SSL certificate revoked - deployments removed');\n _ewmLog('u_clm_audit_log', 'u_description', '', 'TLS/SSL certificate revoked - deployments removed', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "depl_removed_update_host_and_expiry", "fires_on_table": "u_clm_deployment", "filter_condition": "u_deployment_stateCHANGESTO4^u_verified=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set removal_date on current deployment record\n var oldRemovalDate = current.getValue('u_removal_date');\n var nowDT = new GlideDateTime().toString();\n current.setValue('u_removal_date', nowDT);\n _ewmLog('u_clm_deployment', 'u_removal_date', oldRemovalDate, current.getValue('u_removal_date'), '');\n\n // 2. Set notes on current deployment record\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Deployment removed after verification confirmed');\n _ewmLog('u_clm_deployment', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 3. Update linked domain_host to flag last_scan_date and notes\n var certSysId = current.getValue('u_certificate');\n var hostRef = current.getValue('u_domain_host');\n if (hostRef) {\n var grHost = new GlideRecord('u_clm_domain_host');\n grHost.addQuery('sys_id', hostRef);\n grHost.query();\n if (grHost.next()) {\n var oldHostNotes = grHost.getValue('u_notes');\n grHost.setValue('u_notes', 'Certificate deployment removed on ' + nowDT);\n _ewmLog('u_clm_domain_host', 'u_notes', oldHostNotes, grHost.getValue('u_notes'), '');\n try {\n var r1 = grHost.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grHost.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 4. Update related expiry_event to mark acknowledged\n if (certSysId) {\n var grExp = new GlideRecord('u_clm_expiry_event');\n grExp.addQuery('u_certificate', certSysId);\n grExp.addQuery('u_acknowledged', 'false');\n grExp.query();\n while (grExp.next()) {\n var oldAck = grExp.getValue('u_acknowledged');\n grExp.setValue('u_acknowledged', 'true');\n _ewmLog('u_clm_expiry_event', 'u_acknowledged', oldAck, grExp.getValue('u_acknowledged'), '');\n try {\n var r2 = grExp.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grExp.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "host_deactivate_prod_cleanup", "fires_on_table": "u_clm_domain_host", "filter_condition": "u_activeCHANGESTO0^u_environment=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry for the host deactivation\n var auditGr = new GlideRecord('u_clm_audit_log');\n auditGr.initialize();\n auditGr.setValue('u_action_type', '5');\n _ewmLog('u_clm_audit_log', 'u_action_type', '', '5', '');\n auditGr.setValue('u_action_date', new GlideDateTime().toString());\n _ewmLog('u_clm_audit_log', 'u_action_date', '', auditGr.getValue('u_action_date'), '');\n auditGr.setValue('u_source_table', 'u_clm_domain_host');\n _ewmLog('u_clm_audit_log', 'u_source_table', '', 'u_clm_domain_host', '');\n auditGr.setValue('u_source_record', current.getUniqueValue());\n _ewmLog('u_clm_audit_log', 'u_source_record', '', current.getUniqueValue(), '');\n auditGr.setValue('u_description', 'Production host deactivated: ' + current.getValue('u_name'));\n _ewmLog('u_clm_audit_log', 'u_description', '', 'Production host deactivated: ' + current.getValue('u_name'), '');\n auditGr.setValue('u_performed_by', 'system');\n _ewmLog('u_clm_audit_log', 'u_performed_by', '', 'system', '');\n try {\n var r1 = auditGr.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + auditGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update related expiry events to mark acknowledged for certificates tied to this host via deployments\n var depGr = new GlideRecord('u_clm_deployment');\n depGr.addQuery('u_domain_host', current.getUniqueValue());\n depGr.query();\n while (depGr.next()) {\n var certSysId = depGr.getValue('u_certificate');\n if (certSysId) {\n var expGr = new GlideRecord('u_clm_expiry_event');\n expGr.addQuery('u_certificate', certSysId);\n expGr.addQuery('u_acknowledged', 'false');\n expGr.query();\n while (expGr.next()) {\n var oldAck = expGr.getValue('u_acknowledged');\n expGr.setValue('u_acknowledged', 'true');\n _ewmLog('u_clm_expiry_event', 'u_acknowledged', oldAck, expGr.getValue('u_acknowledged'), '');\n var oldAckDate = expGr.getValue('u_acknowledged_date');\n var nowStr = new GlideDateTime().toString();\n expGr.setValue('u_acknowledged_date', nowStr);\n _ewmLog('u_clm_expiry_event', 'u_acknowledged_date', oldAckDate, expGr.getValue('u_acknowledged_date'), '');\n try {\n var r2 = expGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + expGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "expiry_ack_update_renewal_and_log", "fires_on_table": "u_clm_expiry_event", "filter_condition": "u_acknowledgedCHANGESTOtrue^u_renewal_request_created=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When an expiry event is acknowledged and already has a renewal request,\n // update the linked renewal request priority to High and add justification,\n // then insert an audit log entry.\n\n var linkedReqSysId = current.getValue('u_linked_renewal_request');\n if (linkedReqSysId) {\n var gr = new GlideRecord('u_clm_certificate_request');\n gr.addQuery('sys_id', linkedReqSysId);\n gr.query();\n if (gr.next()) {\n var oldPriority = gr.getValue('u_priority');\n gr.setValue('u_priority', '2');\n _ewmLog('u_clm_certificate_request', 'u_priority', oldPriority, gr.getValue('u_priority'), '');\n\n var oldJustification = gr.getValue('u_business_justification');\n gr.setValue('u_business_justification', 'Expiry event acknowledged - renewal expedited');\n _ewmLog('u_clm_certificate_request', 'u_business_justification', oldJustification, gr.getValue('u_business_justification'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // Insert audit log entry for the acknowledgement\n var al = new GlideRecord('u_clm_audit_log');\n al.initialize();\n al.setValue('u_certificate', current.getValue('u_certificate'));\n _ewmLog('u_clm_audit_log', 'u_certificate', '', current.getValue('u_certificate'), '');\n\n al.setValue('u_action_type', '5');\n _ewmLog('u_clm_audit_log', 'u_action_type', '', '5', '');\n\n al.setValue('u_source_table', 'u_clm_expiry_event');\n _ewmLog('u_clm_audit_log', 'u_source_table', '', 'u_clm_expiry_event', '');\n\n al.setValue('u_description', 'Expiry event acknowledged and renewal request prioritized');\n _ewmLog('u_clm_audit_log', 'u_description', '', 'Expiry event acknowledged and renewal request prioritized', '');\n\n try {\n var r2 = al.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + al.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "set_renewal_defaults_on_approval", "fires_on_table": "u_clm_certificate_request", "filter_condition": "u_request_stateCHANGESTO4^u_request_type=2", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_clm_certificate_request: when a renewal request is approved,\n // set priority to High, validity_days to 365, and stamp business_justification.\n\n // 1. Set priority to High (2)\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '2');\n _ewmLog(current.getTableName(), 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 2. Set validity_days to 365\n var oldValidity = current.getValue('u_validity_days');\n current.setValue('u_validity_days', 365);\n _ewmLog(current.getTableName(), 'u_validity_days', oldValidity, current.getValue('u_validity_days'), '');\n\n // 3. Stamp business_justification with approval note\n var oldJustification = current.getValue('u_business_justification');\n current.setValue('u_business_justification', 'Auto-approved renewal - certificate continuity required');\n _ewmLog(current.getTableName(), 'u_business_justification', oldJustification, current.getValue('u_business_justification'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_certificate", "oldvalue": "", "newvalue": "522fc9ad01fd03103e48918ce4a0a69b"}, {"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_source_record", "oldvalue": "", "newvalue": "CERT0012345"}, {"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_action_date", "oldvalue": "", "newvalue": "2026-06-30 10:39:16"}, {"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_description", "oldvalue": "", "newvalue": "TLS/SSL certificate revoked - deployments removed"}, {"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_clm_certificate", "documentkey": "522fc9ad01fd03103e48918ce4a0a69b", "fieldname": "u_state", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_clm_certificate"}, {"tablename": "u_clm_audit_log", "documentkey": "533f01ed01fd03103e48918ce4a0a679", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "5"}], "ewm_logs": [{"sys_id": "173fc9ad01fd03103e48918ce4a0a6bd", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_certificate", "u_old_value": "", "u_new_value": "522fc9ad01fd03103e48918ce4a0a69b", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}, {"sys_id": "173fc9ad01fd03103e48918ce4a0a6bf", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_clm_certificate", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}, {"sys_id": "1b3fc9ad01fd03103e48918ce4a0a6c1", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}, {"sys_id": "533fc9ad01fd03103e48918ce4a0a6c2", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "TLS/SSL certificate revoked - deployments removed", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}, {"sys_id": "5f3fc9ad01fd03103e48918ce4a0a6bf", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_source_record", "u_old_value": "", "u_new_value": "CERT0012345", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}, {"sys_id": "933fc9ad01fd03103e48918ce4a0a6be", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}, {"sys_id": "973fc9ad01fd03103e48918ce4a0a6c0", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}, {"sys_id": "db3fc9ad01fd03103e48918ce4a0a6be", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_action_date", "u_old_value": "", "u_new_value": "2026-06-30 10:39:16", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}, {"sys_id": "df3fc9ad01fd03103e48918ce4a0a6c0", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:39:16"}], "metadata": "{\"domain\": \"certificate_lifecycle\", \"primary_table\": \"u_clm_certificate\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 10}"} {"tool_name": "update_clm_certificate", "parameters": "{\"table_name\": \"u_clm_certificate\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_notes\": \"Certificate revoked - auto-renew disabled and deployments marked for removal\", \"u_owner\": \"7a9edd6101f143103e48918ce4a0a6dd\", \"u_number\": \"CERT0007001\", \"u_common_name\": \"app.example.com\", \"u_state\": \"5\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:46:45\", \"sys_tags\": \"\", \"u_thumbprint\": \"3F:4A:7B:9C:2D:1E:8F:0A:5B:6C\", \"u_auto_renew\": \"false\", \"sys_id\": \"f29edd6101f143103e48918ce4a0a6ec\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:46:25\", \"u_certificate_authority\": \"\", \"u_certificate_type\": \"1\", \"u_expiry_date\": \"2025-07-15\", \"u_issued_date\": \"2025-01-15\", \"u_key_algorithm\": \"1\", \"u_san_list\": \"app.example.com,www.app.example.com\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"A1B2C3D4E5F6\", \"u_key_size\": \"2048\"}", "supporting_data": "{\"owner_main\": {\"u_name\": \"Platform Security Team\", \"u_notes\": \"Primary certificate owner team\", \"u_department\": \"Information Security\", \"u_escalation_email\": \"sec-escalation@example.com\", \"u_email\": \"platform-security@example.com\", \"sys_mod_count\": \"0\", \"u_notification_days\": \"30\", \"sys_updated_on\": \"2026-06-30 11:46:25\", \"sys_tags\": \"\", \"sys_id\": \"7a9edd6101f143103e48918ce4a0a6dd\", \"sys_updated_by\": \"admin\", \"u_can_self_approve\": \"false\", \"u_phone\": \"555-0100\", \"sys_created_on\": \"2026-06-30 11:46:25\", \"u_owner_type\": \"2\", \"u_active\": \"true\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\"}, \"domain_host_1\": {\"u_ip_address\": \"10.20.30.40\", \"u_name\": \"app.example.com\", \"u_notes\": \"Primary production web server\", \"u_owner\": \"7a9edd6101f143103e48918ce4a0a6dd\", \"u_certificate_store_path\": \"/etc/ssl/certs\", \"u_host_type\": \"1\", \"u_environment\": \"1\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:46:25\", \"sys_tags\": \"\", \"sys_id\": \"f69edd6101f143103e48918ce4a0a6da\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:46:25\", \"u_active\": \"true\", \"u_registered_date\": \"2024-01-15\", \"u_last_scan_date\": \"2025-06-01 08:00:00\", \"u_operating_system\": \"Ubuntu 22.04 LTS\", \"sys_created_by\": \"admin\", \"u_auto_deploy_supported\": \"true\"}}", "schema": "{\"u_clm_certificate\": {\"u_number\": {\"type\": \"str\"}, \"u_certificate_authority\": {\"FK\": \"u_clm_certificate_authority\"}, \"u_owner\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_common_name\": {\"type\": \"str\"}, \"u_certificate_type\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_thumbprint\": {\"type\": \"str\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_key_algorithm\": {\"type\": \"str\"}, \"u_key_size\": {\"type\": \"int\"}, \"u_san_list\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_certificate_authority\": {\"u_name\": {\"type\": \"str\"}, \"u_ca_type\": {\"type\": \"str\"}, \"u_issuer_dn\": {\"type\": \"str\"}, \"u_root_ca_thumbprint\": {\"type\": \"str\"}, \"u_crl_url\": {\"type\": \"str\"}, \"u_ocsp_url\": {\"type\": \"str\"}, \"u_max_validity_days\": {\"type\": \"int\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_supported_algorithms\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_api_endpoint\": {\"type\": \"str\"}}, \"u_clm_certificate_owner\": {\"u_name\": {\"type\": \"str\"}, \"u_owner_type\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_escalation_email\": {\"type\": \"str\"}, \"u_notification_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_can_self_approve\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_certificate_request\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_certificate_authority\": {\"FK\": \"u_clm_certificate_authority\"}, \"u_request_type\": {\"type\": \"str\"}, \"u_request_state\": {\"type\": \"str\"}, \"u_common_name\": {\"type\": \"str\"}, \"u_san_list\": {\"type\": \"str\"}, \"u_csr_text\": {\"type\": \"str\"}, \"u_validity_days\": {\"type\": \"int\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_business_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_renewal_of_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_domain_host\": {\"u_name\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_host_type\": {\"type\": \"str\"}, \"u_environment\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_operating_system\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_registered_date\": {\"type\": \"str\"}, \"u_certificate_store_path\": {\"type\": \"str\"}, \"u_auto_deploy_supported\": {\"type\": \"bool\"}, \"u_last_scan_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_deployment\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_domain_host\": {\"FK\": \"u_clm_domain_host\"}, \"u_deployment_state\": {\"type\": \"str\"}, \"u_deployed_date\": {\"type\": \"str\"}, \"u_deployed_by\": {\"type\": \"str\"}, \"u_deployment_method\": {\"type\": \"str\"}, \"u_port\": {\"type\": \"int\"}, \"u_binding_name\": {\"type\": \"str\"}, \"u_verified\": {\"type\": \"bool\"}, \"u_verified_date\": {\"type\": \"str\"}, \"u_removal_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_clm_approval\": {\"u_certificate_request\": {\"FK\": \"u_clm_certificate_request\"}, \"u_approval_state\": {\"type\": \"str\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approval_comments\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_policy_exception_required\": {\"type\": \"bool\"}, \"u_exception_justification\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}}, \"u_clm_revocation\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_revocation_reason\": {\"type\": \"str\"}, \"u_reason_detail\": {\"type\": \"str\"}, \"u_requested_by\": {\"FK\": \"u_clm_certificate_owner\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_revocation_state\": {\"type\": \"str\"}, \"u_confirmed_date\": {\"type\": \"str\"}, \"u_crl_published\": {\"type\": \"bool\"}, \"u_ocsp_updated\": {\"type\": \"bool\"}, \"u_replacement_certificate\": {\"FK\": \"u_clm_certificate\"}}, \"u_clm_expiry_event\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_days_remaining_at_trigger\": {\"type\": \"int\"}, \"u_triggered_date\": {\"type\": \"str\"}, \"u_notification_sent\": {\"type\": \"bool\"}, \"u_notification_sent_date\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_date\": {\"type\": \"str\"}, \"u_renewal_request_created\": {\"type\": \"bool\"}, \"u_linked_renewal_request\": {\"FK\": \"u_clm_certificate_request\"}}, \"u_clm_audit_log\": {\"u_certificate\": {\"FK\": \"u_clm_certificate\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}}}", "business_rules": [{"name": "cert_revoked_update_deploy_and_log", "fires_on_table": "u_clm_certificate", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set auto_renew to false on the current certificate (before-BR self-write) ---\n var oldAutoRenew = current.getValue('u_auto_renew');\n current.setValue('u_auto_renew', 'false');\n _ewmLog('u_clm_certificate', 'u_auto_renew', oldAutoRenew, current.getValue('u_auto_renew'), '');\n\n // --- 2. Set notes to document revocation on the current certificate ---\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Certificate revoked - auto-renew disabled and deployments marked for removal');\n _ewmLog('u_clm_certificate', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- 3. Update all related deployments to Removed (state 4) ---\n var sysId = current.getUniqueValue();\n var gr = new GlideRecord('u_clm_deployment');\n gr.addQuery('u_certificate', sysId);\n gr.addQuery('u_deployment_state', '2'); // Currently Deployed\n gr.query();\n while (gr.next()) {\n var oldState = gr.getValue('u_deployment_state');\n gr.setValue('u_deployment_state', '4');\n _ewmLog('u_clm_deployment', 'u_deployment_state', oldState, gr.getValue('u_deployment_state'), '');\n\n var oldNotesDeploy = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Removed due to certificate revocation');\n _ewmLog('u_clm_deployment', 'u_notes', oldNotesDeploy, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed on u_clm_deployment: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "deploy_removed_create_replacement_cert", "fires_on_table": "u_clm_deployment", "filter_condition": "u_deployment_stateCHANGESTO4^u_verifiedISNOTEMPTY^u_portISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a deployment is marked Removed, insert a replacement certificate,\n // update the deployment notes, and log an audit entry.\n\n // 1. Insert a new replacement certificate into u_clm_certificate\n var grCert = new GlideRecord('u_clm_certificate');\n grCert.initialize();\n grCert.setValue('u_common_name', 'replacement-' + current.getValue('u_binding_name'));\n _ewmLog('u_clm_certificate', 'u_common_name', '', 'replacement-' + current.getValue('u_binding_name'), '');\n grCert.setValue('u_certificate_type', '1');\n _ewmLog('u_clm_certificate', 'u_certificate_type', '', '1', '');\n grCert.setValue('u_state', '1');\n _ewmLog('u_clm_certificate', 'u_state', '', '1', '');\n grCert.setValue('u_key_algorithm', '1');\n _ewmLog('u_clm_certificate', 'u_key_algorithm', '', '1', '');\n grCert.setValue('u_auto_renew', 'true');\n _ewmLog('u_clm_certificate', 'u_auto_renew', '', 'true', '');\n try {\n var certSysId = grCert.insert();\n if (!certSysId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_clm_certificate: ' + grCert.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "cert_insert_set_defaults_upd_req", "fires_on_table": "u_clm_certificate", "filter_condition": "u_certificate_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set default state to Requested on new TLS/SSL certificate\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '1');\n _ewmLog('u_clm_certificate', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Default key algorithm to RSA\n var oldAlg = current.getValue('u_key_algorithm');\n current.setValue('u_key_algorithm', '1');\n _ewmLog('u_clm_certificate', 'u_key_algorithm', oldAlg, current.getValue('u_key_algorithm'), '');\n\n // 3. Default auto_renew to true for TLS/SSL certs\n var oldAutoRenew = current.getValue('u_auto_renew');\n current.setValue('u_auto_renew', 'true');\n _ewmLog('u_clm_certificate', 'u_auto_renew', oldAutoRenew, current.getValue('u_auto_renew'), '');\n\n // 4. Update any draft certificate request matching this common name to Submitted\n var commonName = current.getValue('u_common_name');\n if (commonName) {\n var gr = new GlideRecord('u_clm_certificate_request');\n gr.addQuery('u_common_name', commonName);\n gr.addQuery('u_request_state', '1');\n gr.query();\n while (gr.next()) {\n var oldReqState = gr.getValue('u_request_state');\n gr.setValue('u_request_state', '2');\n _ewmLog('u_clm_certificate_request', 'u_request_state', oldReqState, gr.getValue('u_request_state'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "create_approval_on_request_submit", "fires_on_table": "u_clm_certificate_request", "filter_condition": "u_request_stateCHANGESTO2^u_common_nameISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_clm_approval');\n gr.initialize();\n\n gr.setValue('u_certificate_request', current.getUniqueValue());\n _ewmLog('u_clm_approval', 'u_certificate_request', '', current.getUniqueValue(), '');\n\n gr.setValue('u_approval_state', '1');\n _ewmLog('u_clm_approval', 'u_approval_state', '', '1', '');\n\n gr.setValue('u_assigned_to', 'security-reviewer-team');\n _ewmLog('u_clm_approval', 'u_assigned_to', '', 'security-reviewer-team', '');\n\n var nowDT = new GlideDateTime().getDisplayValue();\n gr.setValue('u_assigned_date', nowDT);\n _ewmLog('u_clm_approval', 'u_assigned_date', '', nowDT, '');\n\n gr.setValue('u_risk_level', '3');\n _ewmLog('u_clm_approval', 'u_risk_level', '', '3', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "set_high_risk_approval_defaults", "fires_on_table": "u_clm_approval", "filter_condition": "u_approval_state=1^u_risk_level=3", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set escalation fields on the current approval record (before-insert, self-write)\n var oldEscalated = current.getValue('u_escalated');\n current.setValue('u_escalated', 'true');\n _ewmLog('u_clm_approval', 'u_escalated', oldEscalated, current.getValue('u_escalated'), '');\n\n var oldReason = current.getValue('u_escalation_reason');\n current.setValue('u_escalation_reason', 'Auto-escalated: high risk approval requires senior reviewer');\n _ewmLog('u_clm_approval', 'u_escalation_reason', oldReason, current.getValue('u_escalation_reason'), '');\n\n var oldAssigned = current.getValue('u_assigned_to');\n current.setValue('u_assigned_to', 'security-review-lead');\n _ewmLog('u_clm_approval', 'u_assigned_to', oldAssigned, current.getValue('u_assigned_to'), '');\n\n // 2. Insert an audit log entry for the high-risk approval creation\n var grAudit = new GlideRecord('u_clm_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_action_type', '5');\n _ewmLog('u_clm_audit_log', 'u_action_type', '', '5', '');\n grAudit.setValue('u_description', 'High-risk approval auto-escalated to senior reviewer');\n _ewmLog('u_clm_audit_log', 'u_description', '', 'High-risk approval auto-escalated to senior reviewer', '');\n grAudit.setValue('u_source_table', 'u_clm_approval');\n grAudit.setValue('u_performed_by', 'system');\n grAudit.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update related expiry events for the linked certificate to mark acknowledged\n var reqSysId = current.getValue('u_certificate_request');\n if (reqSysId) {\n var grReq = new GlideRecord('u_clm_certificate_request');\n if (grReq.get(reqSysId)) {\n var certRef = grReq.getValue('u_renewal_of_certificate');\n if (certRef) {\n var grExp = new GlideRecord('u_clm_expiry_event');\n grExp.addQuery('u_certificate', certRef);\n grExp.addQuery('u_acknowledged', 'false');\n grExp.query();\n while (grExp.next()) {\n var oldAck = grExp.getValue('u_acknowledged');\n grExp.setValue('u_acknowledged', 'true');\n _ewmLog('u_clm_expiry_event', 'u_acknowledged', oldAck, grExp.getValue('u_acknowledged'), '');\n try {\n var rExp = grExp.update();\n if (!rExp) { _ewmLog('','','','', 'GR update failed: ' + grExp.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "expiry_event_create_renewal_request", "fires_on_table": "u_clm_expiry_event", "filter_condition": "u_acknowledgedCHANGESTOtrue^u_event_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When a 30-Day Warning expiry event is acknowledged, auto-create a renewal certificate request\n var certSysId = current.getValue('u_certificate');\n\n var gr = new GlideRecord('u_clm_certificate_request');\n gr.initialize();\n\n gr.setValue('u_request_type', '2');\n _ewmLog('u_clm_certificate_request', 'u_request_type', '', '2', '');\n\n gr.setValue('u_request_state', '2');\n _ewmLog('u_clm_certificate_request', 'u_request_state', '', '2', '');\n\n gr.setValue('u_priority', '2');\n _ewmLog('u_clm_certificate_request', 'u_priority', '', '2', '');\n\n gr.setValue('u_renewal_of_certificate', certSysId);\n _ewmLog('u_clm_certificate_request', 'u_renewal_of_certificate', '', certSysId, '');\n\n gr.setValue('u_business_justification', 'Auto-generated renewal request from acknowledged 30-day expiry warning');\n _ewmLog('u_clm_certificate_request', 'u_business_justification', '', 'Auto-generated renewal request from acknowledged 30-day expiry warning', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "after_ins_req_log_revoke_update_host", "fires_on_table": "u_clm_certificate_request", "filter_condition": "u_request_type=2^u_request_state=2^u_priority=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Insert audit log entry for the new renewal request\n var grAudit = new GlideRecord('u_clm_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_certificate', current.getValue('u_renewal_of_certificate'));\n _ewmLog('u_clm_audit_log', 'u_certificate', '', current.getValue('u_renewal_of_certificate'), '');\n grAudit.setValue('u_action_type', '3');\n _ewmLog('u_clm_audit_log', 'u_action_type', '', '3', '');\n grAudit.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_clm_audit_log', 'u_action_date', '', new GlideDateTime().getDisplayValue(), '');\n grAudit.setValue('u_source_table', 'u_clm_certificate_request');\n _ewmLog('u_clm_audit_log', 'u_source_table', '', 'u_clm_certificate_request', '');\n grAudit.setValue('u_source_record', current.getUniqueValue());\n _ewmLog('u_clm_audit_log', 'u_source_record', '', current.getUniqueValue(), '');\n grAudit.setValue('u_description', 'High priority renewal request submitted');\n _ewmLog('u_clm_audit_log', 'u_description', '', 'High priority renewal request submitted', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert revocation record to supersede the old certificate\n var certRef = current.getValue('u_renewal_of_certificate');\n if (certRef) {\n var grRevoke = new GlideRecord('u_clm_revocation');\n grRevoke.initialize();\n grRevoke.setValue('u_certificate', certRef);\n _ewmLog('u_clm_revocation', 'u_certificate', '', certRef, '');\n grRevoke.setValue('u_revocation_reason', '4');\n _ewmLog('u_clm_revocation', 'u_revocation_reason', '', '4', '');\n grRevoke.setValue('u_reason_detail', 'Superseded by high priority renewal request ' + current.getValue('u_number'));\n _ewmLog('u_clm_revocation', 'u_reason_detail', '', 'Superseded by high priority renewal request ' + current.getValue('u_number'), '');\n grRevoke.setValue('u_revocation_state', '1');\n _ewmLog('u_clm_revocation', 'u_revocation_state', '', '1', '');\n grRevoke.setValue('u_request_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_clm_revocation', 'u_request_date', '', new GlideDateTime().getDisplayValue(), '');\n try {\n var rRevoke = grRevoke.insert();\n if (!rRevoke) { _ewmLog('','','','', 'GR insert failed: ' + grRevoke.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update domain/host records owned by the same owner to mark last scan needed\n var ownerRef = current.getValue('u_requested_by');\n if (ownerRef) {\n var grHost = new GlideRecord('u_clm_domain_host');\n grHost.addQuery('u_owner', ownerRef);\n grHost.addQuery('u_active', 'true');\n grHost.query();\n while (grHost.next()) {\n var oldNotes = grHost.getValue('u_notes');\n grHost.setValue('u_notes', 'Renewal request ' + current.getValue('u_number') + ' in progress');\n _ewmLog('u_clm_domain_host', 'u_notes', oldNotes, grHost.getValue('u_notes'), '');\n try {\n var rHost = grHost.update();\n if (!rHost) { _ewmLog('','','','', 'GR update failed: ' + grHost.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_clm_certificate", "documentkey": "f29edd6101f143103e48918ce4a0a6ec", "fieldname": "u_state", "oldvalue": "1", "newvalue": "5"}, {"tablename": "u_clm_certificate", "documentkey": "f29edd6101f143103e48918ce4a0a6ec", "fieldname": "u_auto_renew", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_clm_certificate", "documentkey": "f29edd6101f143103e48918ce4a0a6ec", "fieldname": "u_notes", "oldvalue": "Production TLS certificate for app.example.com", "newvalue": "Certificate revoked - auto-renew disabled and deployments marked for removal"}], "ewm_logs": [{"sys_id": "37aedd6101f143103e48918ce4a0a649", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_certificate", "u_field_name": "u_auto_renew", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:46:45"}, {"sys_id": "ffaedd6101f143103e48918ce4a0a649", "u_br_name": "cert_revoked_update_deploy_and_log", "u_table_name": "u_clm_certificate", "u_field_name": "u_notes", "u_old_value": "Production TLS certificate for app.example.com", "u_new_value": "Certificate revoked - auto-renew disabled and deployments marked for removal", "u_error": "", "sys_created_on": "2026-06-30 11:46:45"}], "metadata": "{\"domain\": \"certificate_lifecycle\", \"primary_table\": \"u_clm_certificate\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 3}"} {"tool_name": "update_chg_request", "parameters": "{\"table_name\": \"u_chg_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"2\", \"u_risk_level\": \"3\", \"u_change_type\": \"2\", \"u_priority\": \"1\", \"u_cab_required\": \"true\", \"u_title\": \"Network Firewall Upgrade - DC East\"}}", "seed_data": "{\"u_number\": \"CHG0090001\", \"u_state\": \"2\", \"u_title\": \"Network Firewall Upgrade - DC East\", \"sys_mod_count\": \"1\", \"u_closure_notes\": \"\", \"u_planned_end\": \"2025-03-01 12:00:00\", \"u_requested_by\": \"Alice Thompson\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 09:56:10\", \"sys_tags\": \"\", \"u_cab_required\": \"true\", \"u_change_type\": \"2\", \"u_priority\": \"2\", \"sys_id\": \"0f45096d017d03103e48918ce4a0a640\", \"u_description\": \"Upgrade perimeter firewall firmware to address critical vulnerabilities\", \"u_business_justification\": \"Security compliance requirement\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:55:50\", \"u_planned_start\": \"2025-03-01 08:00:00\", \"sys_created_by\": \"admin\"}", "supporting_data": null, "schema": "{\"u_chg_request\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_change_type\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_planned_start\": {\"type\": \"str\"}, \"u_planned_end\": {\"type\": \"str\"}, \"u_business_justification\": {\"type\": \"str\"}, \"u_cab_required\": {\"type\": \"bool\"}, \"u_closure_notes\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}}, \"u_chg_cab_review\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_attendees\": {\"type\": \"str\"}, \"u_risk_score\": {\"type\": \"int\"}, \"u_conditions_imposed\": {\"type\": \"str\"}, \"u_next_review_date\": {\"type\": \"str\"}, \"u_bypass_reason\": {\"type\": \"str\"}, \"u_meeting_minutes\": {\"type\": \"str\"}}, \"u_chg_approval\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_approval_state\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_senior_approver\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_delegation_note\": {\"type\": \"str\"}, \"u_approval_sequence\": {\"type\": \"int\"}}, \"u_chg_impl_task\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_task_title\": {\"type\": \"str\"}, \"u_task_description\": {\"type\": \"str\"}, \"u_assigned_technician\": {\"type\": \"str\"}, \"u_task_state\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_estimated_duration\": {\"type\": \"int\"}, \"u_actual_start\": {\"type\": \"str\"}, \"u_actual_end\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_mandatory\": {\"type\": \"bool\"}}, \"u_chg_rollback_plan\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_rollback_procedure\": {\"type\": \"str\"}, \"u_rollback_owner\": {\"type\": \"str\"}, \"u_estimated_rollback_time\": {\"type\": \"int\"}, \"u_rollback_state\": {\"type\": \"str\"}, \"u_triggered_at\": {\"type\": \"str\"}, \"u_completed_at\": {\"type\": \"str\"}, \"u_rollback_success\": {\"type\": \"bool\"}, \"u_rollback_notes\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_requires_downtime\": {\"type\": \"bool\"}}, \"u_chg_affected_ci\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_ci_name\": {\"type\": \"str\"}, \"u_ci_class\": {\"type\": \"str\"}, \"u_impact_level\": {\"type\": \"str\"}, \"u_environment\": {\"type\": \"str\"}, \"u_expected_downtime\": {\"type\": \"int\"}, \"u_ci_owner\": {\"type\": \"str\"}, \"u_pre_change_state\": {\"type\": \"str\"}, \"u_post_change_state\": {\"type\": \"str\"}, \"u_verified_restored\": {\"type\": \"bool\"}, \"u_backup_taken\": {\"type\": \"bool\"}}, \"u_chg_risk_assessment\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_overall_risk_score\": {\"type\": \"decimal\"}, \"u_risk_category\": {\"type\": \"str\"}, \"u_likelihood\": {\"type\": \"str\"}, \"u_business_impact\": {\"type\": \"str\"}, \"u_mitigation_plan\": {\"type\": \"str\"}, \"u_assessed_by\": {\"type\": \"str\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_security_impact\": {\"type\": \"bool\"}, \"u_compliance_impact\": {\"type\": \"bool\"}, \"u_residual_risk_notes\": {\"type\": \"str\"}}, \"u_chg_schedule_window\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_window_name\": {\"type\": \"str\"}, \"u_window_start\": {\"type\": \"str\"}, \"u_window_end\": {\"type\": \"str\"}, \"u_window_type\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_blackout_period\": {\"type\": \"bool\"}, \"u_timezone\": {\"type\": \"str\"}, \"u_conflict_detected\": {\"type\": \"bool\"}, \"u_conflict_details\": {\"type\": \"str\"}, \"u_notification_sent\": {\"type\": \"bool\"}}, \"u_chg_post_impl_review\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_objectives_met\": {\"type\": \"bool\"}, \"u_issues_encountered\": {\"type\": \"str\"}, \"u_lessons_learned\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_senior_signoff_name\": {\"type\": \"str\"}, \"u_senior_signoff_date\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_follow_up_notes\": {\"type\": \"str\"}}, \"u_chg_notification\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_sent_at\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_at\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}}}", "business_rules": [{"name": "chg_submitted_high_risk_setup", "fires_on_table": "u_chg_request", "filter_condition": "u_stateCHANGESTO2^u_risk_level=3", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set cab_required to true for high-risk submissions\n var oldCab = current.getValue('u_cab_required');\n current.setValue('u_cab_required', 'true');\n _ewmLog('u_chg_request', 'u_cab_required', oldCab, current.getValue('u_cab_required'), '');\n\n // 2. Elevate priority to High (2) for high-risk change submissions\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '2');\n _ewmLog('u_chg_request', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 3. Insert a CAB Review record with Pending decision\n var grCab = new GlideRecord('u_chg_cab_review');\n grCab.initialize();\n grCab.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_cab_review', 'u_change_request', '', current.getUniqueValue(), '');\n grCab.setValue('u_decision', '1');\n _ewmLog('u_chg_cab_review', 'u_decision', '', '1', '');\n grCab.setValue('u_decision_notes', 'Auto-created: high-risk change submitted for CAB review');\n _ewmLog('u_chg_cab_review', 'u_decision_notes', '', 'Auto-created: high-risk change submitted for CAB review', '');\n try {\n var rCab = grCab.insert();\n if (!rCab) { _ewmLog('','','','', 'GR insert failed: ' + grCab.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 4. Insert a Risk Assessment record for the high-risk change\n var grRisk = new GlideRecord('u_chg_risk_assessment');\n grRisk.initialize();\n grRisk.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_risk_assessment', 'u_change_request', '', current.getUniqueValue(), '');\n grRisk.setValue('u_risk_category', '3');\n _ewmLog('u_chg_risk_assessment', 'u_risk_category', '', '3', '');\n grRisk.setValue('u_likelihood', '3');\n _ewmLog('u_chg_risk_assessment', 'u_likelihood', '', '3', '');\n try {\n var rRisk = grRisk.insert();\n if (!rRisk) { _ewmLog('','','','', 'GR insert failed: ' + grRisk.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "after_submitted_high_risk_cab_approve", "fires_on_table": "u_chg_request", "filter_condition": "u_cab_requiredCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update existing CAB review records to set decision to Pending and assign chair\n var cabGr = new GlideRecord('u_chg_cab_review');\n cabGr.addQuery('u_change_request', current.getUniqueValue());\n cabGr.query();\n while (cabGr.next()) {\n var oldDecision = cabGr.getValue('u_decision');\n cabGr.setValue('u_decision', '1');\n _ewmLog('u_chg_cab_review', 'u_decision', oldDecision, cabGr.getValue('u_decision'), '');\n\n var oldChair = cabGr.getValue('u_chair_name');\n cabGr.setValue('u_chair_name', 'David Chen');\n _ewmLog('u_chg_cab_review', 'u_chair_name', oldChair, cabGr.getValue('u_chair_name'), '');\n\n try {\n var r = cabGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + cabGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an approval request record for the CAB chair\n var apprGr = new GlideRecord('u_chg_approval');\n apprGr.initialize();\n apprGr.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_approval', 'u_change_request', '', current.getUniqueValue(), '');\n\n apprGr.setValue('u_approver_name', 'David Chen');\n _ewmLog('u_chg_approval', 'u_approver_name', '', 'David Chen', '');\n\n apprGr.setValue('u_approver_role', 'CAB Chair');\n _ewmLog('u_chg_approval', 'u_approver_role', '', 'CAB Chair', '');\n\n apprGr.setValue('u_approval_state', '1');\n _ewmLog('u_chg_approval', 'u_approval_state', '', '1', '');\n\n apprGr.setValue('u_approval_sequence', 1);\n _ewmLog('u_chg_approval', 'u_approval_sequence', '', '1', '');\n\n try {\n var r2 = apprGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + apprGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "create_impl_tasks_normal_change", "fires_on_table": "u_chg_request", "filter_condition": "u_change_type=2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var sysId = current.getUniqueValue();\n var title = current.getValue('u_title') || 'Change';\n\n // Task 1: Pre-implementation verification\n var gr1 = new GlideRecord('u_chg_impl_task');\n gr1.initialize();\n gr1.setValue('u_change_request', sysId);\n _ewmLog('u_chg_impl_task', 'u_change_request', '', sysId, '');\n gr1.setValue('u_task_title', 'Pre-implementation verification for ' + title);\n _ewmLog('u_chg_impl_task', 'u_task_title', '', 'Pre-implementation verification for ' + title, '');\n gr1.setValue('u_assigned_technician', 'David Chen');\n _ewmLog('u_chg_impl_task', 'u_assigned_technician', '', 'David Chen', '');\n gr1.setValue('u_task_state', '1');\n _ewmLog('u_chg_impl_task', 'u_task_state', '', '1', '');\n gr1.setValue('u_sequence_order', 1);\n _ewmLog('u_chg_impl_task', 'u_sequence_order', '', '1', '');\n try {\n var r1 = gr1.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + gr1.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // Task 2: Execute change implementation\n var gr2 = new GlideRecord('u_chg_impl_task');\n gr2.initialize();\n gr2.setValue('u_change_request', sysId);\n _ewmLog('u_chg_impl_task', 'u_change_request', '', sysId, '');\n gr2.setValue('u_task_title', 'Execute change implementation for ' + title);\n _ewmLog('u_chg_impl_task', 'u_task_title', '', 'Execute change implementation for ' + title, '');\n gr2.setValue('u_assigned_technician', 'Maria Lopez');\n _ewmLog('u_chg_impl_task', 'u_assigned_technician', '', 'Maria Lopez', '');\n gr2.setValue('u_task_state', '1');\n _ewmLog('u_chg_impl_task', 'u_task_state', '', '1', '');\n gr2.setValue('u_sequence_order', 2);\n _ewmLog('u_chg_impl_task', 'u_sequence_order', '', '2', '');\n try {\n var r2 = gr2.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + gr2.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "before_upd_high_risk_sched_prep", "fires_on_table": "u_chg_request", "filter_condition": "u_state=2^u_priority=1", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // Before BR on u_chg_request update: When a submitted, critical-priority,\n // high-risk, normal change request is updated, auto-set closure_notes,\n // business_justification, planned_start, and planned_end on current row,\n // then insert a rollback plan and a schedule window.\n\n // --- 1. Set fields on current (u_chg_request) ---\n var oldClosure = current.getValue('u_closure_notes');\n current.setValue('u_closure_notes', 'Pending implementation - high risk critical change');\n _ewmLog('u_chg_request', 'u_closure_notes', oldClosure, current.getValue('u_closure_notes'), '');\n\n var oldJustification = current.getValue('u_business_justification');\n current.setValue('u_business_justification', 'Critical priority change requiring expedited scheduling and rollback readiness');\n _ewmLog('u_chg_request', 'u_business_justification', oldJustification, current.getValue('u_business_justification'), '');\n\n var oldStart = current.getValue('u_planned_start');\n current.setValue('u_planned_start', '2025-02-15 06:00:00');\n _ewmLog('u_chg_request', 'u_planned_start', oldStart, current.getValue('u_planned_start'), '');\n\n var oldEnd = current.getValue('u_planned_end');\n current.setValue('u_planned_end', '2025-02-15 10:00:00');\n _ewmLog('u_chg_request', 'u_planned_end', oldEnd, current.getValue('u_planned_end'), '');\n\n // --- 2. Insert rollback plan (u_chg_rollback_plan) ---\n var rb = new GlideRecord('u_chg_rollback_plan');\n rb.initialize();\n rb.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_rollback_plan', 'u_change_request', '', current.getUniqueValue(), '');\n\n rb.setValue('u_rollback_procedure', 'Restore previous configuration snapshot and validate service health checks');\n _ewmLog('u_chg_rollback_plan', 'u_rollback_procedure', '', 'Restore previous configuration snapshot and validate service health checks', '');\n\n rb.setValue('u_rollback_owner', 'John Martinez');\n _ewmLog('u_chg_rollback_plan', 'u_rollback_owner', '', 'John Martinez', '');\n\n rb.setValue('u_estimated_rollback_time', 60);\n _ewmLog('u_chg_rollback_plan', 'u_estimated_rollback_time', '', '60', '');\n\n rb.setValue('u_rollback_state', '1');\n _ewmLog('u_chg_rollback_plan', 'u_rollback_state', '', '1', '');\n\n rb.setValue('u_requires_downtime', 'true');\n _ewmLog('u_chg_rollback_plan', 'u_requires_downtime', '', 'true', '');\n\n rb.setValue('u_approved_by', 'Sarah Chen');\n _ewmLog('u_chg_rollback_plan', 'u_approved_by', '', 'Sarah Chen', '');\n\n rb.setValue('u_rollback_notes', 'Auto-created for critical priority high-risk change');\n _ewmLog('u_chg_rollback_plan', 'u_rollback_notes', '', 'Auto-created for critical priority high-risk change', '');\n\n try {\n var rbResult = rb.insert();\n if (!rbResult) { _ewmLog('','','','', 'GR insert failed: ' + rb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 3. Insert schedule window (u_chg_schedule_window) ---\n var sw = new GlideRecord('u_chg_schedule_window');\n sw.initialize();\n sw.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_schedule_window', 'u_change_request', '', current.getUniqueValue(), '');\n\n sw.setValue('u_window_name', 'Critical Change Window - Feb 2025');\n _ewmLog('u_chg_schedule_window', 'u_window_name', '', 'Critical Change Window - Feb 2025', '');\n\n sw.setValue('u_window_start', '2025-02-15 06:00:00');\n _ewmLog('u_chg_schedule_window', 'u_window_start', '', '2025-02-15 06:00:00', '');\n\n sw.setValue('u_window_end', '2025-02-15 10:00:00');\n _ewmLog('u_chg_schedule_window', 'u_window_end', '', '2025-02-15 10:00:00', '');\n\n sw.setValue('u_window_type', '1');\n _ewmLog('u_chg_schedule_window', 'u_window_type', '', '1', '');\n\n sw.setValue('u_approved_by', 'Sarah Chen');\n _ewmLog('u_chg_schedule_window', 'u_approved_by', '', 'Sarah Chen', '');\n\n sw.setValue('u_blackout_period', 'false');\n _ewmLog('u_chg_schedule_window', 'u_blackout_period', '', 'false', '');\n\n sw.setValue('u_timezone', 'America/New_York');\n _ewmLog('u_chg_schedule_window', 'u_timezone', '', 'America/New_York', '');\n\n sw.setValue('u_conflict_detected', 'false');\n _ewmLog('u_chg_schedule_window', 'u_conflict_detected', '', 'false', '');\n\n sw.setValue('u_notification_sent', 'false');\n _ewmLog('u_chg_schedule_window', 'u_notification_sent', '', 'false', '');\n\n try {\n var swResult = sw.insert();\n if (!swResult) { _ewmLog('','','','', 'GR insert failed: ' + sw.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_chg_impl_task", "documentkey": "8c650d6d017d03103e48918ce4a0a69e", "fieldname": "u_sequence_order", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_chg_request", "documentkey": "0f45096d017d03103e48918ce4a0a640", "fieldname": "u_state", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_chg_impl_task", "documentkey": "8c650d6d017d03103e48918ce4a0a69e", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "0f45096d017d03103e48918ce4a0a640"}, {"tablename": "u_chg_risk_assessment", "documentkey": "4465096d017d03103e48918ce4a0a64a", "fieldname": "u_risk_category", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_chg_approval", "documentkey": "04650d6d017d03103e48918ce4a0a697", "fieldname": "u_approval_sequence", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_impl_task", "documentkey": "80650d6d017d03103e48918ce4a0a69b", "fieldname": "u_mandatory", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_risk_assessment", "documentkey": "4465096d017d03103e48918ce4a0a64a", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "0f45096d017d03103e48918ce4a0a640"}, {"tablename": "u_chg_approval", "documentkey": "04650d6d017d03103e48918ce4a0a697", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "0f45096d017d03103e48918ce4a0a640"}, {"tablename": "u_chg_cab_review", "documentkey": "8c65096d017d03103e48918ce4a0a647", "fieldname": "u_decision_notes", "oldvalue": "", "newvalue": "Auto-created: high-risk change submitted for CAB review"}, {"tablename": "u_chg_impl_task", "documentkey": "8c650d6d017d03103e48918ce4a0a69e", "fieldname": "u_task_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_request", "documentkey": "0f45096d017d03103e48918ce4a0a640", "fieldname": "u_cab_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_chg_impl_task", "documentkey": "80650d6d017d03103e48918ce4a0a69b", "fieldname": "u_assigned_technician", "oldvalue": "", "newvalue": "David Chen"}, {"tablename": "u_chg_risk_assessment", "documentkey": "4465096d017d03103e48918ce4a0a64a", "fieldname": "u_likelihood", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_chg_approval", "documentkey": "04650d6d017d03103e48918ce4a0a697", "fieldname": "u_is_senior_approver", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_impl_task", "documentkey": "80650d6d017d03103e48918ce4a0a69b", "fieldname": "u_task_title", "oldvalue": "", "newvalue": "Pre-implementation verification for Network Firewall Upgrade - DC East"}, {"tablename": "u_chg_approval", "documentkey": "04650d6d017d03103e48918ce4a0a697", "fieldname": "u_approval_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_cab_review", "documentkey": "8c65096d017d03103e48918ce4a0a647", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_impl_task", "documentkey": "8c650d6d017d03103e48918ce4a0a69e", "fieldname": "u_mandatory", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_request", "documentkey": "0f45096d017d03103e48918ce4a0a640", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_chg_impl_task", "documentkey": "80650d6d017d03103e48918ce4a0a69b", "fieldname": "u_sequence_order", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_risk_assessment", "documentkey": "4465096d017d03103e48918ce4a0a64a", "fieldname": "u_security_impact", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_approval", "documentkey": "04650d6d017d03103e48918ce4a0a697", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_impl_task", "documentkey": "80650d6d017d03103e48918ce4a0a69b", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "0f45096d017d03103e48918ce4a0a640"}, {"tablename": "u_chg_cab_review", "documentkey": "8c65096d017d03103e48918ce4a0a647", "fieldname": "u_chair_name", "oldvalue": "", "newvalue": "David Chen"}, {"tablename": "u_chg_cab_review", "documentkey": "8c65096d017d03103e48918ce4a0a647", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "0f45096d017d03103e48918ce4a0a640"}, {"tablename": "u_chg_impl_task", "documentkey": "8c650d6d017d03103e48918ce4a0a69e", "fieldname": "u_task_title", "oldvalue": "", "newvalue": "Execute change implementation for Network Firewall Upgrade - DC East"}, {"tablename": "u_chg_approval", "documentkey": "04650d6d017d03103e48918ce4a0a697", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "David Chen"}, {"tablename": "u_chg_impl_task", "documentkey": "80650d6d017d03103e48918ce4a0a69b", "fieldname": "u_task_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_risk_assessment", "documentkey": "4465096d017d03103e48918ce4a0a64a", "fieldname": "u_compliance_impact", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_approval", "documentkey": "04650d6d017d03103e48918ce4a0a697", "fieldname": "u_approver_role", "oldvalue": "", "newvalue": "CAB Chair"}, {"tablename": "u_chg_impl_task", "documentkey": "8c650d6d017d03103e48918ce4a0a69e", "fieldname": "u_assigned_technician", "oldvalue": "", "newvalue": "Maria Lopez"}], "ewm_logs": [{"sys_id": "00650d6d017d03103e48918ce4a0a695", "u_br_name": "after_submitted_high_risk_cab_approve", "u_table_name": "u_chg_approval", "u_field_name": 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"chg_submitted_high_risk_setup", "u_table_name": "u_chg_risk_assessment", "u_field_name": "u_change_request", "u_old_value": "", "u_new_value": "0f45096d017d03103e48918ce4a0a640", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "88650d6d017d03103e48918ce4a0a69c", "u_br_name": "create_impl_tasks_normal_change", "u_table_name": "u_chg_impl_task", "u_field_name": "u_task_title", "u_old_value": "", "u_new_value": "Execute change implementation for Network Firewall Upgrade - DC East", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "8c650d6d017d03103e48918ce4a0a698", "u_br_name": "create_impl_tasks_normal_change", "u_table_name": "u_chg_impl_task", "u_field_name": "u_task_title", "u_old_value": "", "u_new_value": "Pre-implementation verification for Network Firewall Upgrade - DC East", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "c065096d017d03103e48918ce4a0a646", "u_br_name": "chg_submitted_high_risk_setup", "u_table_name": "u_chg_cab_review", "u_field_name": "u_change_request", "u_old_value": "", "u_new_value": "0f45096d017d03103e48918ce4a0a640", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "c065096d017d03103e48918ce4a0a649", "u_br_name": "chg_submitted_high_risk_setup", "u_table_name": "u_chg_risk_assessment", "u_field_name": "u_risk_category", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "c0650d6d017d03103e48918ce4a0a69d", "u_br_name": "create_impl_tasks_normal_change", "u_table_name": "u_chg_impl_task", "u_field_name": "u_assigned_technician", "u_old_value": "", "u_new_value": "Maria Lopez", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "c4650d6d017d03103e48918ce4a0a694", "u_br_name": "after_submitted_high_risk_cab_approve", "u_table_name": "u_chg_approval", "u_field_name": "u_change_request", "u_old_value": "", "u_new_value": "0f45096d017d03103e48918ce4a0a640", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "c4650d6d017d03103e48918ce4a0a699", "u_br_name": "create_impl_tasks_normal_change", "u_table_name": "u_chg_impl_task", "u_field_name": "u_assigned_technician", "u_old_value": "", "u_new_value": "David Chen", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "c8650d6d017d03103e48918ce4a0a696", "u_br_name": "after_submitted_high_risk_cab_approve", "u_table_name": "u_chg_approval", "u_field_name": "u_approval_sequence", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}, {"sys_id": "cc65096d017d03103e48918ce4a0a64b", "u_br_name": "after_submitted_high_risk_cab_approve", "u_table_name": "u_chg_cab_review", "u_field_name": "u_decision", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:56:10"}], "metadata": "{\"domain\": \"change_management\", \"primary_table\": \"u_chg_request\", \"topology\": \"flat\", \"num_brs\": \"4\", \"total_brs_fired\": 3, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 31}"} {"tool_name": "update_chg_request", "parameters": "{\"table_name\": \"u_chg_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"2\"}}", "seed_data": "{\"u_number\": \"CHG0010001\", \"u_state\": \"3\", \"u_title\": \"Upgrade production web application to v3.2\", \"sys_mod_count\": \"1\", \"u_closure_notes\": \"\", \"u_planned_end\": \"2025-08-01 10:00:00\", \"u_requested_by\": \"Alice Johnson\", \"u_risk_level\": \"4\", \"sys_updated_on\": \"2026-06-30 10:34:02\", \"sys_tags\": \"\", \"u_cab_required\": \"true\", \"u_change_type\": \"2\", \"u_priority\": \"2\", \"sys_id\": \"bdfd8da901fd03103e48918ce4a0a6c4\", \"u_description\": \"Upgrade the production web application cluster from v3.1 to v3.2 to address critical security vulnerabilities\", \"u_business_justification\": \"Security patch required per compliance mandate | Submitted for review on 2026-06-30 03:34:02\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:33:42\", \"u_planned_start\": \"2025-08-01 06:00:00\", \"sys_created_by\": \"admin\"}", "supporting_data": null, "schema": "{\"u_chg_request\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_change_type\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_planned_start\": {\"type\": \"str\"}, \"u_planned_end\": {\"type\": \"str\"}, \"u_business_justification\": {\"type\": \"str\"}, \"u_cab_required\": {\"type\": \"bool\"}, \"u_closure_notes\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}}, \"u_chg_cab_review\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_attendees\": {\"type\": \"str\"}, \"u_risk_score\": {\"type\": \"int\"}, \"u_conditions_imposed\": {\"type\": \"str\"}, \"u_next_review_date\": {\"type\": \"str\"}, \"u_bypass_reason\": {\"type\": \"str\"}, \"u_meeting_minutes\": {\"type\": \"str\"}}, \"u_chg_approval\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_approval_state\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_senior_approver\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_delegation_note\": {\"type\": \"str\"}, \"u_approval_sequence\": {\"type\": \"int\"}}, \"u_chg_impl_task\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_task_title\": {\"type\": \"str\"}, \"u_task_description\": {\"type\": \"str\"}, \"u_assigned_technician\": {\"type\": \"str\"}, \"u_task_state\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_estimated_duration\": {\"type\": \"int\"}, \"u_actual_start\": {\"type\": \"str\"}, \"u_actual_end\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_mandatory\": {\"type\": \"bool\"}}, \"u_chg_rollback_plan\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_rollback_procedure\": {\"type\": \"str\"}, \"u_rollback_owner\": {\"type\": \"str\"}, \"u_estimated_rollback_time\": {\"type\": \"int\"}, \"u_rollback_state\": {\"type\": \"str\"}, \"u_triggered_at\": {\"type\": \"str\"}, \"u_completed_at\": {\"type\": \"str\"}, \"u_rollback_success\": {\"type\": \"bool\"}, \"u_rollback_notes\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_requires_downtime\": {\"type\": \"bool\"}}, \"u_chg_affected_ci\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_ci_name\": {\"type\": \"str\"}, \"u_ci_class\": {\"type\": \"str\"}, \"u_impact_level\": {\"type\": \"str\"}, \"u_environment\": {\"type\": \"str\"}, \"u_expected_downtime\": {\"type\": \"int\"}, \"u_ci_owner\": {\"type\": \"str\"}, \"u_pre_change_state\": {\"type\": \"str\"}, \"u_post_change_state\": {\"type\": \"str\"}, \"u_verified_restored\": {\"type\": \"bool\"}, \"u_backup_taken\": {\"type\": \"bool\"}}, \"u_chg_risk_assessment\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_overall_risk_score\": {\"type\": \"decimal\"}, \"u_risk_category\": {\"type\": \"str\"}, \"u_likelihood\": {\"type\": \"str\"}, \"u_business_impact\": {\"type\": \"str\"}, \"u_mitigation_plan\": {\"type\": \"str\"}, \"u_assessed_by\": {\"type\": \"str\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_security_impact\": {\"type\": \"bool\"}, \"u_compliance_impact\": {\"type\": \"bool\"}, \"u_residual_risk_notes\": {\"type\": \"str\"}}, \"u_chg_schedule_window\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_window_name\": {\"type\": \"str\"}, \"u_window_start\": {\"type\": \"str\"}, \"u_window_end\": {\"type\": \"str\"}, \"u_window_type\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_blackout_period\": {\"type\": \"bool\"}, \"u_timezone\": {\"type\": \"str\"}, \"u_conflict_detected\": {\"type\": \"bool\"}, \"u_conflict_details\": {\"type\": \"str\"}, \"u_notification_sent\": {\"type\": \"bool\"}}, \"u_chg_post_impl_review\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_objectives_met\": {\"type\": \"bool\"}, \"u_issues_encountered\": {\"type\": \"str\"}, \"u_lessons_learned\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_senior_signoff_name\": {\"type\": \"str\"}, \"u_senior_signoff_date\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_follow_up_notes\": {\"type\": \"str\"}}, \"u_chg_notification\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_sent_at\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_at\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}}}", "business_rules": [{"name": "chg_submitted_set_review_cab_flag", "fires_on_table": "u_chg_request", "filter_condition": "u_stateCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set state to Under Review (3) since submission triggers review\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '3');\n _ewmLog('u_chg_request', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Flag that CAB review is required for high-risk changes\n var oldCabRequired = current.getValue('u_cab_required');\n var riskLevel = current.getValue('u_risk_level');\n if (riskLevel == '3' || riskLevel == '4') {\n current.setValue('u_cab_required', 'true');\n } else {\n current.setValue('u_cab_required', 'false');\n }\n _ewmLog('u_chg_request', 'u_cab_required', oldCabRequired, current.getValue('u_cab_required'), '');\n\n // 3. Set priority to High if risk is Critical and priority is not already Critical\n var oldPriority = current.getValue('u_priority');\n if (riskLevel == '4' && oldPriority != '1') {\n current.setValue('u_priority', '2');\n _ewmLog('u_chg_request', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n }\n\n // 4. Append submission note to business justification\n var oldJustification = current.getValue('u_business_justification');\n var appendedJustification = (oldJustification ? oldJustification + ' | ' : '') + 'Submitted for review on ' + new GlideDateTime().getDisplayValue();\n current.setValue('u_business_justification', appendedJustification);\n _ewmLog('u_chg_request', 'u_business_justification', oldJustification, current.getValue('u_business_justification'), '');\n\n // 5. Insert a CAB Review record for this change request\n var gr = new GlideRecord('u_chg_cab_review');\n gr.initialize();\n gr.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_cab_review', 'u_change_request', '', current.getUniqueValue(), '');\n gr.setValue('u_decision', '1');\n _ewmLog('u_chg_cab_review', 'u_decision', '', '1', '');\n gr.setValue('u_decision_notes', 'Auto-created upon change submission to Under Review');\n _ewmLog('u_chg_cab_review', 'u_decision_notes', '', 'Auto-created upon change submission to Under Review', '');\n gr.setValue('u_chair_name', 'CAB Chair');\n _ewmLog('u_chg_cab_review', 'u_chair_name', '', 'CAB Chair', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "cab_risk_and_assessment_on_review", "fires_on_table": "u_chg_request", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the CAB review record linked to this change request\n var grCab = new GlideRecord('u_chg_cab_review');\n grCab.addQuery('u_change_request', current.getUniqueValue());\n grCab.query();\n while (grCab.next()) {\n var oldRiskScore = grCab.getValue('u_risk_score');\n grCab.setValue('u_risk_score', 75);\n _ewmLog('u_chg_cab_review', 'u_risk_score', oldRiskScore, grCab.getValue('u_risk_score'), '');\n var oldDecisionNotes = grCab.getValue('u_decision_notes');\n grCab.setValue('u_decision_notes', 'Auto-populated upon entering Under Review state');\n _ewmLog('u_chg_cab_review', 'u_decision_notes', oldDecisionNotes, grCab.getValue('u_decision_notes'), '');\n try {\n var r1 = grCab.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCab.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a risk assessment record for this change request\n var grRisk = new GlideRecord('u_chg_risk_assessment');\n grRisk.initialize();\n grRisk.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_risk_assessment', 'u_change_request', '', current.getUniqueValue(), '');\n grRisk.setValue('u_risk_category', '2');\n _ewmLog('u_chg_risk_assessment', 'u_risk_category', '', '2', '');\n try {\n var r2 = grRisk.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grRisk.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "cab_approved_set_notes_create_task", "fires_on_table": "u_chg_cab_review", "filter_condition": "u_decisionCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set conditions_imposed on the CAB review record (before-BR self-write)\n var oldConditions = current.getValue('u_conditions_imposed');\n current.setValue('u_conditions_imposed', 'Standard post-approval monitoring required for 72 hours');\n _ewmLog('u_chg_cab_review', 'u_conditions_imposed', oldConditions, current.getValue('u_conditions_imposed'), '');\n\n // 2. Insert a new implementation task for the approved change\n var gr = new GlideRecord('u_chg_impl_task');\n gr.initialize();\n gr.setValue('u_change_request', current.getValue('u_change_request'));\n _ewmLog('u_chg_impl_task', 'u_change_request', '', current.getValue('u_change_request'), '');\n\n gr.setValue('u_task_title', 'Execute approved change implementation');\n _ewmLog('u_chg_impl_task', 'u_task_title', '', 'Execute approved change implementation', '');\n\n gr.setValue('u_task_state', '1');\n _ewmLog('u_chg_impl_task', 'u_task_state', '', '1', '');\n\n gr.setValue('u_sequence_order', 1);\n _ewmLog('u_chg_impl_task', 'u_sequence_order', '', '1', '');\n\n gr.setValue('u_mandatory', 'true');\n _ewmLog('u_chg_impl_task', 'u_mandatory', '', 'true', '');\n\n gr.setValue('u_assigned_technician', 'Change Implementation Team');\n _ewmLog('u_chg_impl_task', 'u_assigned_technician', '', 'Change Implementation Team', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_impl_task_and_update_rollback", "fires_on_table": "u_chg_impl_task", "filter_condition": "u_task_state=1^u_mandatory=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-insert on u_chg_impl_task: when a mandatory pending task is created,\n // default the estimated duration and completion notes, then update the\n // associated rollback plan to reflect that implementation has begun.\n\n // 1. Set default estimated_duration on the new impl task\n var oldDuration = current.getValue('u_estimated_duration');\n current.setValue('u_estimated_duration', 60);\n _ewmLog('u_chg_impl_task', 'u_estimated_duration', oldDuration, current.getValue('u_estimated_duration'), '');\n\n // 2. Set default completion_notes\n var oldNotes = current.getValue('u_completion_notes');\n current.setValue('u_completion_notes', 'Task created - awaiting execution');\n _ewmLog('u_chg_impl_task', 'u_completion_notes', oldNotes, current.getValue('u_completion_notes'), '');\n\n // 3. Update associated rollback plan to mark it as ready\n var changeRef = current.getValue('u_change_request');\n if (changeRef) {\n var gr = new GlideRecord('u_chg_rollback_plan');\n gr.addQuery('u_change_request', changeRef);\n gr.query();\n while (gr.next()) {\n var oldState = gr.getValue('u_rollback_state');\n gr.setValue('u_rollback_state', '1');\n _ewmLog('u_chg_rollback_plan', 'u_rollback_state', oldState, gr.getValue('u_rollback_state'), '');\n\n var oldRbNotes = gr.getValue('u_rollback_notes');\n gr.setValue('u_rollback_notes', 'Implementation task created - rollback plan on standby');\n _ewmLog('u_chg_rollback_plan', 'u_rollback_notes', oldRbNotes, gr.getValue('u_rollback_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "rollback_done_notify_review_ci", "fires_on_table": "u_chg_rollback_plan", "filter_condition": "u_rollback_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var changeRef = current.getValue('u_change_request');\n\n // 1. Update affected CIs: mark as verified restored\n var grCI = new GlideRecord('u_chg_affected_ci');\n grCI.addQuery('u_change_request', changeRef);\n grCI.query();\n while (grCI.next()) {\n var oldVerified = grCI.getValue('u_verified_restored');\n grCI.setValue('u_verified_restored', 'true');\n _ewmLog('u_chg_affected_ci', 'u_verified_restored', oldVerified, grCI.getValue('u_verified_restored'), '');\n try {\n var r1 = grCI.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCI.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert rollback notification\n var grNotif = new GlideRecord('u_chg_notification');\n grNotif.initialize();\n grNotif.setValue('u_change_request', changeRef);\n _ewmLog('u_chg_notification', 'u_change_request', '', changeRef, '');\n grNotif.setValue('u_notification_type', '5');\n _ewmLog('u_chg_notification', 'u_notification_type', '', '5', '');\n grNotif.setValue('u_subject', 'Rollback completed for change ' + changeRef);\n _ewmLog('u_chg_notification', 'u_subject', '', 'Rollback completed for change ' + changeRef, '');\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_chg_notification', 'u_delivery_status', '', '1', '');\n grNotif.setValue('u_recipient_name', 'Change Manager');\n _ewmLog('u_chg_notification', 'u_recipient_name', '', 'Change Manager', '');\n grNotif.setValue('u_message_body', 'The rollback plan has been completed successfully. All affected CIs have been marked as verified restored.');\n _ewmLog('u_chg_notification', 'u_message_body', '', 'The rollback plan has been completed successfully. All affected CIs have been marked as verified restored.', '');\n try {\n var r2 = grNotif.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert post-implementation review record\n var grReview = new GlideRecord('u_chg_post_impl_review');\n grReview.initialize();\n grReview.setValue('u_change_request', changeRef);\n _ewmLog('u_chg_post_impl_review', 'u_change_request', '', changeRef, '');\n grReview.setValue('u_outcome', '4');\n _ewmLog('u_chg_post_impl_review', 'u_outcome', '', '4', '');\n grReview.setValue('u_follow_up_required', 'true');\n _ewmLog('u_chg_post_impl_review', 'u_follow_up_required', '', 'true', '');\n grReview.setValue('u_issues_encountered', 'Change implementation failed; rollback was executed and completed.');\n _ewmLog('u_chg_post_impl_review', 'u_issues_encountered', '', 'Change implementation failed; rollback was executed and completed.', '');\n grReview.setValue('u_follow_up_notes', 'Root cause analysis required before re-attempting change.');\n _ewmLog('u_chg_post_impl_review', 'u_follow_up_notes', '', 'Root cause analysis required before re-attempting change.', '');\n try {\n var r3 = grReview.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_chg_risk_assessment", "documentkey": "be0e81e901fd03103e48918ce4a0a6a2", "fieldname": "u_compliance_impact", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_cab_review", "documentkey": "be0e8da901fd03103e48918ce4a0a663", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "bdfd8da901fd03103e48918ce4a0a6c4"}, {"tablename": "u_chg_request", "documentkey": "bdfd8da901fd03103e48918ce4a0a6c4", "fieldname": "u_state", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_chg_risk_assessment", "documentkey": "be0e81e901fd03103e48918ce4a0a6a2", "fieldname": "u_risk_category", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_chg_cab_review", "documentkey": "be0e8da901fd03103e48918ce4a0a663", "fieldname": "u_decision_notes", "oldvalue": "", "newvalue": "Auto-created upon change submission to Under Review"}, {"tablename": "u_chg_risk_assessment", "documentkey": "be0e81e901fd03103e48918ce4a0a6a2", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "bdfd8da901fd03103e48918ce4a0a6c4"}, {"tablename": "u_chg_request", "documentkey": "bdfd8da901fd03103e48918ce4a0a6c4", "fieldname": "u_cab_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_chg_cab_review", "documentkey": "be0e8da901fd03103e48918ce4a0a663", "fieldname": "u_decision_notes", "oldvalue": "Auto-created upon change submission to Under Review", "newvalue": "Auto-populated upon entering Under Review state"}, {"tablename": "u_chg_risk_assessment", "documentkey": "be0e81e901fd03103e48918ce4a0a6a2", "fieldname": "u_likelihood", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_chg_cab_review", "documentkey": "be0e8da901fd03103e48918ce4a0a663", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_request", "documentkey": "bdfd8da901fd03103e48918ce4a0a6c4", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_chg_cab_review", "documentkey": "be0e8da901fd03103e48918ce4a0a663", "fieldname": "u_risk_score", "oldvalue": "", "newvalue": "75"}, {"tablename": "u_chg_risk_assessment", "documentkey": "be0e81e901fd03103e48918ce4a0a6a2", "fieldname": "u_security_impact", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_cab_review", "documentkey": "be0e8da901fd03103e48918ce4a0a663", "fieldname": "u_chair_name", "oldvalue": "", "newvalue": "CAB Chair"}, {"tablename": "u_chg_request", "documentkey": "bdfd8da901fd03103e48918ce4a0a6c4", "fieldname": "u_business_justification", "oldvalue": "Security patch required per compliance mandate", "newvalue": "Security patch required per compliance mandate | Submitted for review on 2026-06-30 03:34:02"}], "ewm_logs": [{"sys_id": "320e8da901fd03103e48918ce4a0a661", "u_br_name": "chg_submitted_set_review_cab_flag", "u_table_name": "u_chg_request", "u_field_name": "u_business_justification", "u_old_value": "Security patch required per compliance mandate", "u_new_value": "Security patch required per compliance mandate | Submitted for review on 2026-06-30 03:34:02", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "3a0e8da901fd03103e48918ce4a0a665", "u_br_name": "cab_risk_and_assessment_on_review", "u_table_name": "u_chg_cab_review", "u_field_name": "u_risk_score", "u_old_value": "", "u_new_value": "75", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "3e0e81e901fd03103e48918ce4a0a6a1", "u_br_name": "cab_risk_and_assessment_on_review", "u_table_name": "u_chg_risk_assessment", "u_field_name": "u_change_request", "u_old_value": "", "u_new_value": "bdfd8da901fd03103e48918ce4a0a6c4", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "3e0e8da901fd03103e48918ce4a0a65e", "u_br_name": "chg_submitted_set_review_cab_flag", "u_table_name": "u_chg_request", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "3e0e8da901fd03103e48918ce4a0a65f", "u_br_name": "chg_submitted_set_review_cab_flag", "u_table_name": "u_chg_request", "u_field_name": "u_cab_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "3e0e8da901fd03103e48918ce4a0a662", "u_br_name": "chg_submitted_set_review_cab_flag", "u_table_name": "u_chg_cab_review", "u_field_name": "u_decision_notes", "u_old_value": "", "u_new_value": "Auto-created upon change submission to Under Review", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "760e81e901fd03103e48918ce4a0a6a2", "u_br_name": "cab_risk_and_assessment_on_review", "u_table_name": "u_chg_risk_assessment", "u_field_name": "u_risk_category", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "760e8da901fd03103e48918ce4a0a663", "u_br_name": "chg_submitted_set_review_cab_flag", "u_table_name": "u_chg_cab_review", "u_field_name": "u_chair_name", "u_old_value": "", "u_new_value": "CAB Chair", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "b20e81e901fd03103e48918ce4a0a6a0", "u_br_name": "cab_risk_and_assessment_on_review", "u_table_name": "u_chg_cab_review", "u_field_name": "u_decision_notes", "u_old_value": "Auto-created upon change submission to Under Review", "u_new_value": "Auto-populated upon entering Under Review state", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "b60e8da901fd03103e48918ce4a0a660", "u_br_name": "chg_submitted_set_review_cab_flag", "u_table_name": "u_chg_request", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "ba0e8da901fd03103e48918ce4a0a661", "u_br_name": "chg_submitted_set_review_cab_flag", "u_table_name": "u_chg_cab_review", "u_field_name": "u_change_request", "u_old_value": "", "u_new_value": "bdfd8da901fd03103e48918ce4a0a6c4", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}, {"sys_id": "f20e8da901fd03103e48918ce4a0a662", "u_br_name": "chg_submitted_set_review_cab_flag", "u_table_name": "u_chg_cab_review", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:34:02"}], "metadata": "{\"domain\": \"change_management\", \"primary_table\": \"u_chg_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 15}"} {"tool_name": "update_chg_request", "parameters": "{\"table_name\": \"u_chg_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_number\": \"CHG0019001\", \"u_state\": \"4\", \"u_title\": \"Emergency network firewall upgrade - high risk\", \"sys_mod_count\": \"1\", \"u_closure_notes\": \"\", \"u_planned_end\": \"2025-08-01 06:00:00\", \"u_requested_by\": \"Jane Doe\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 10:35:47\", \"sys_tags\": \"\", \"u_cab_required\": \"true\", \"u_change_type\": \"3\", \"u_priority\": \"1\", \"sys_id\": \"a75ec12d01fd03103e48918ce4a0a663\", \"u_description\": \"Upgrade core firewall appliances to patch critical vulnerability\", \"u_business_justification\": \"Critical security vulnerability requires immediate patching\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:35:27\", \"u_planned_start\": \"2025-08-01 02:00:00\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"seed_chg\": {\"u_number\": \"CHG0019001\", \"u_state\": \"3\", \"u_title\": \"Emergency network firewall upgrade - high risk\", \"sys_mod_count\": \"0\", \"u_closure_notes\": \"\", \"u_planned_end\": \"2025-08-01 06:00:00\", \"u_requested_by\": \"Jane Doe\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 10:35:27\", \"sys_tags\": \"\", \"u_cab_required\": \"true\", \"u_change_type\": \"3\", \"u_priority\": \"1\", \"sys_id\": \"1b5ec12d01fd03103e48918ce4a0a650\", \"u_description\": \"Upgrade core firewall appliances to patch critical vulnerability\", \"u_business_justification\": \"Critical security vulnerability requires immediate patching\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:35:27\", \"u_planned_start\": \"2025-08-01 02:00:00\", \"sys_created_by\": \"admin\"}, \"affected_ci_1\": {\"u_ci_name\": \"fw-core-prod-01\", \"u_pre_change_state\": \"Active\", \"u_backup_taken\": \"false\", \"u_environment\": \"1\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:35:27\", \"sys_tags\": \"\", \"u_ci_owner\": \"Network Operations\", \"sys_id\": \"db5ec12d01fd03103e48918ce4a0a65a\", \"u_expected_downtime\": \"30\", \"sys_updated_by\": \"admin\", \"u_ci_class\": \"Network Firewall\", \"sys_created_on\": \"2026-06-30 10:35:27\", \"u_post_change_state\": \"Active\", \"u_impact_level\": \"3\", \"u_verified_restored\": \"false\", \"sys_created_by\": \"admin\", \"u_change_request\": \"1b5ec12d01fd03103e48918ce4a0a650\"}, \"impl_task_1\": {\"u_assigned_technician\": \"Bob Smith\", \"sys_mod_count\": \"0\", \"u_sequence_order\": \"1\", \"sys_updated_on\": \"2026-06-30 10:35:27\", \"u_actual_end\": \"\", \"sys_tags\": \"\", \"u_task_state\": \"1\", \"u_estimated_duration\": \"60\", \"sys_id\": \"5f5ec12d01fd03103e48918ce4a0a653\", \"sys_updated_by\": \"admin\", \"u_mandatory\": \"true\", \"u_task_description\": \"Download and apply firmware version 7.4.2 to primary firewall\", \"sys_created_on\": \"2026-06-30 10:35:27\", \"sys_created_by\": \"admin\", \"u_actual_start\": \"\", \"u_completion_notes\": \"\", \"u_task_title\": \"Apply firmware patch to fw-core-prod-01\", \"u_change_request\": \"1b5ec12d01fd03103e48918ce4a0a650\"}, \"rollback_plan_1\": {\"u_rollback_notes\": \"Backup partition verified prior to change\", \"u_rollback_owner\": \"Bob Smith\", \"u_completed_at\": \"\", \"u_rollback_success\": \"false\", \"sys_mod_count\": \"0\", \"u_requires_downtime\": \"true\", \"sys_updated_on\": \"2026-06-30 10:35:27\", \"sys_tags\": \"\", \"u_approved_by\": \"\", \"sys_id\": \"235ec12d01fd03103e48918ce4a0a65e\", \"sys_updated_by\": \"admin\", \"u_triggered_at\": \"\", \"sys_created_on\": \"2026-06-30 10:35:27\", \"u_estimated_rollback_time\": \"45\", \"u_rollback_state\": \"1\", \"u_rollback_procedure\": \"Restore previous firmware image from backup partition and reboot appliance\", \"sys_created_by\": \"admin\", \"u_change_request\": \"1b5ec12d01fd03103e48918ce4a0a650\"}}", "schema": "{\"u_chg_request\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_change_type\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_planned_start\": {\"type\": \"str\"}, \"u_planned_end\": {\"type\": \"str\"}, \"u_business_justification\": {\"type\": \"str\"}, \"u_cab_required\": {\"type\": \"bool\"}, \"u_closure_notes\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}}, \"u_chg_cab_review\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_chair_name\": {\"type\": \"str\"}, \"u_attendees\": {\"type\": \"str\"}, \"u_risk_score\": {\"type\": \"int\"}, \"u_conditions_imposed\": {\"type\": \"str\"}, \"u_next_review_date\": {\"type\": \"str\"}, \"u_bypass_reason\": {\"type\": \"str\"}, \"u_meeting_minutes\": {\"type\": \"str\"}}, \"u_chg_approval\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_approval_state\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_senior_approver\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_delegation_note\": {\"type\": \"str\"}, \"u_approval_sequence\": {\"type\": \"int\"}}, \"u_chg_impl_task\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_task_title\": {\"type\": \"str\"}, \"u_task_description\": {\"type\": \"str\"}, \"u_assigned_technician\": {\"type\": \"str\"}, \"u_task_state\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_estimated_duration\": {\"type\": \"int\"}, \"u_actual_start\": {\"type\": \"str\"}, \"u_actual_end\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_mandatory\": {\"type\": \"bool\"}}, \"u_chg_rollback_plan\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_rollback_procedure\": {\"type\": \"str\"}, \"u_rollback_owner\": {\"type\": \"str\"}, \"u_estimated_rollback_time\": {\"type\": \"int\"}, \"u_rollback_state\": {\"type\": \"str\"}, \"u_triggered_at\": {\"type\": \"str\"}, \"u_completed_at\": {\"type\": \"str\"}, \"u_rollback_success\": {\"type\": \"bool\"}, \"u_rollback_notes\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_requires_downtime\": {\"type\": \"bool\"}}, \"u_chg_affected_ci\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_ci_name\": {\"type\": \"str\"}, \"u_ci_class\": {\"type\": \"str\"}, \"u_impact_level\": {\"type\": \"str\"}, \"u_environment\": {\"type\": \"str\"}, \"u_expected_downtime\": {\"type\": \"int\"}, \"u_ci_owner\": {\"type\": \"str\"}, \"u_pre_change_state\": {\"type\": \"str\"}, \"u_post_change_state\": {\"type\": \"str\"}, \"u_verified_restored\": {\"type\": \"bool\"}, \"u_backup_taken\": {\"type\": \"bool\"}}, \"u_chg_risk_assessment\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_overall_risk_score\": {\"type\": \"decimal\"}, \"u_risk_category\": {\"type\": \"str\"}, \"u_likelihood\": {\"type\": \"str\"}, \"u_business_impact\": {\"type\": \"str\"}, \"u_mitigation_plan\": {\"type\": \"str\"}, \"u_assessed_by\": {\"type\": \"str\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_security_impact\": {\"type\": \"bool\"}, \"u_compliance_impact\": {\"type\": \"bool\"}, \"u_residual_risk_notes\": {\"type\": \"str\"}}, \"u_chg_schedule_window\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_window_name\": {\"type\": \"str\"}, \"u_window_start\": {\"type\": \"str\"}, \"u_window_end\": {\"type\": \"str\"}, \"u_window_type\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_blackout_period\": {\"type\": \"bool\"}, \"u_timezone\": {\"type\": \"str\"}, \"u_conflict_detected\": {\"type\": \"bool\"}, \"u_conflict_details\": {\"type\": \"str\"}, \"u_notification_sent\": {\"type\": \"bool\"}}, \"u_chg_post_impl_review\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_objectives_met\": {\"type\": \"bool\"}, \"u_issues_encountered\": {\"type\": \"str\"}, \"u_lessons_learned\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_senior_signoff_name\": {\"type\": \"str\"}, \"u_senior_signoff_date\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_follow_up_notes\": {\"type\": \"str\"}}, \"u_chg_notification\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_sent_at\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_at\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}}}", "business_rules": [{"name": "after_chg_approved_setup_cab_tasks", "fires_on_table": "u_chg_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a CAB Review record for the newly approved change\n var grCab = new GlideRecord('u_chg_cab_review');\n grCab.initialize();\n grCab.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_cab_review', 'u_change_request', '', current.getUniqueValue(), '');\n grCab.setValue('u_decision', '2');\n _ewmLog('u_chg_cab_review', 'u_decision', '', '2', '');\n grCab.setValue('u_decision_notes', 'Auto-approved upon state transition to Approved');\n _ewmLog('u_chg_cab_review', 'u_decision_notes', '', 'Auto-approved upon state transition to Approved', '');\n grCab.setValue('u_chair_name', 'CAB Auto System');\n _ewmLog('u_chg_cab_review', 'u_chair_name', '', 'CAB Auto System', '');\n grCab.setValue('u_risk_score', 25);\n _ewmLog('u_chg_cab_review', 'u_risk_score', '', '25', '');\n try {\n var cabResult = grCab.insert();\n if (!cabResult) { _ewmLog('','','','', 'GR insert failed: ' + grCab.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a Change Notification record informing stakeholders of approval\n var grNotif = new GlideRecord('u_chg_notification');\n grNotif.initialize();\n grNotif.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_notification', 'u_change_request', '', current.getUniqueValue(), '');\n grNotif.setValue('u_notification_type', '2');\n _ewmLog('u_chg_notification', 'u_notification_type', '', '2', '');\n grNotif.setValue('u_recipient_name', current.getValue('u_requested_by') || 'Unknown');\n _ewmLog('u_chg_notification', 'u_recipient_name', '', current.getValue('u_requested_by') || 'Unknown', '');\n grNotif.setValue('u_subject', 'Change ' + current.getValue('u_number') + ' has been approved');\n _ewmLog('u_chg_notification', 'u_subject', '', 'Change ' + current.getValue('u_number') + ' has been approved', '');\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_chg_notification', 'u_delivery_status', '', '1', '');\n try {\n var notifResult = grNotif.insert();\n if (!notifResult) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update all linked affected CIs to flag backup_taken = true\n var grCi = new GlideRecord('u_chg_affected_ci');\n grCi.addQuery('u_change_request', current.getUniqueValue());\n grCi.query();\n while (grCi.next()) {\n var oldBackup = grCi.getValue('u_backup_taken');\n grCi.setValue('u_backup_taken', 'true');\n _ewmLog('u_chg_affected_ci', 'u_backup_taken', oldBackup, grCi.getValue('u_backup_taken'), '');\n try {\n var ciResult = grCi.update();\n if (!ciResult) { _ewmLog('','','','', 'GR update failed: ' + grCi.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 4. Update all linked implementation tasks to In Progress state\n var grTask = new GlideRecord('u_chg_impl_task');\n grTask.addQuery('u_change_request', current.getUniqueValue());\n grTask.query();\n while (grTask.next()) {\n var oldState = grTask.getValue('u_task_state');\n grTask.setValue('u_task_state', '2');\n _ewmLog('u_chg_impl_task', 'u_task_state', oldState, grTask.getValue('u_task_state'), '');\n try {\n var taskResult = grTask.update();\n if (!taskResult) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 5. Update rollback plan to set approved_by to the requester\n var grRb = new GlideRecord('u_chg_rollback_plan');\n grRb.addQuery('u_change_request', current.getUniqueValue());\n grRb.query();\n while (grRb.next()) {\n var oldApprover = grRb.getValue('u_approved_by');\n grRb.setValue('u_approved_by', 'CAB Auto System');\n _ewmLog('u_chg_rollback_plan', 'u_approved_by', oldApprover, grRb.getValue('u_approved_by'), '');\n try {\n var rbResult = grRb.update();\n if (!rbResult) { _ewmLog('','','','', 'GR update failed: ' + grRb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "emergency_chg_auto_classify_on_update", "fires_on_table": "u_chg_request", "filter_condition": "u_stateCHANGESTO4^u_change_type=3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- After-update on u_chg_request: auto-classify emergency changes upon approval ---\n\n // 1. Insert a preliminary risk assessment for the emergency change\n var gr = new GlideRecord('u_chg_risk_assessment');\n gr.initialize();\n gr.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_risk_assessment', 'u_change_request', '', current.getUniqueValue(), '');\n\n gr.setValue('u_risk_category', '3');\n _ewmLog('u_chg_risk_assessment', 'u_risk_category', '', '3', '');\n\n gr.setValue('u_likelihood', '3');\n _ewmLog('u_chg_risk_assessment', 'u_likelihood', '', '3', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Insert a notification record for the emergency approval\n var grNotif = new GlideRecord('u_chg_notification');\n grNotif.initialize();\n grNotif.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_notification', 'u_change_request', '', current.getUniqueValue(), '');\n grNotif.setValue('u_notification_type', '4');\n _ewmLog('u_chg_notification', 'u_notification_type', '', '4', '');\n grNotif.setValue('u_recipient_name', 'Change Manager');\n _ewmLog('u_chg_notification', 'u_recipient_name', '', 'Change Manager', '');\n grNotif.setValue('u_subject', 'Emergency Change ' + current.getValue('u_number') + ' approved');\n _ewmLog('u_chg_notification', 'u_subject', '', 'Emergency Change ' + current.getValue('u_number') + ' approved', '');\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_chg_notification', 'u_delivery_status', '', '1', '');\n try {\n var nResult = grNotif.insert();\n if (!nResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grNotif.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "chg_approved_setup_window_tasks", "fires_on_table": "u_chg_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a schedule window for this change request\n var sw = new GlideRecord('u_chg_schedule_window');\n sw.initialize();\n sw.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_schedule_window', 'u_change_request', '', current.getUniqueValue(), '');\n\n var windowName = 'MW-' + current.getValue('u_number');\n sw.setValue('u_window_name', windowName);\n _ewmLog('u_chg_schedule_window', 'u_window_name', '', windowName, '');\n\n var plannedStart = current.getValue('u_planned_start') || new GlideDateTime().getDisplayValue();\n sw.setValue('u_window_start', plannedStart);\n _ewmLog('u_chg_schedule_window', 'u_window_start', '', plannedStart, '');\n\n var plannedEnd = current.getValue('u_planned_end') || new GlideDateTime().getDisplayValue();\n sw.setValue('u_window_end', plannedEnd);\n _ewmLog('u_chg_schedule_window', 'u_window_end', '', plannedEnd, '');\n\n sw.setValue('u_window_type', '1');\n _ewmLog('u_chg_schedule_window', 'u_window_type', '', '1', '');\n\n sw.setValue('u_approved_by', 'CAB Chair');\n _ewmLog('u_chg_schedule_window', 'u_approved_by', '', 'CAB Chair', '');\n\n sw.setValue('u_blackout_period', 'false');\n _ewmLog('u_chg_schedule_window', 'u_blackout_period', '', 'false', '');\n\n sw.setValue('u_timezone', 'UTC');\n _ewmLog('u_chg_schedule_window', 'u_timezone', '', 'UTC', '');\n\n sw.setValue('u_conflict_detected', 'false');\n _ewmLog('u_chg_schedule_window', 'u_conflict_detected', '', 'false', '');\n\n sw.setValue('u_notification_sent', 'false');\n _ewmLog('u_chg_schedule_window', 'u_notification_sent', '', 'false', '');\n\n try {\n var swResult = sw.insert();\n if (!swResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_chg_schedule_window: ' + sw.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update all linked implementation tasks to In Progress\n var taskGr = new GlideRecord('u_chg_impl_task');\n taskGr.addQuery('u_change_request', current.getUniqueValue());\n taskGr.query();\n while (taskGr.next()) {\n var oldState = taskGr.getValue('u_task_state');\n taskGr.setValue('u_task_state', '2');\n _ewmLog('u_chg_impl_task', 'u_task_state', oldState, '2', '');\n\n var oldStart = taskGr.getValue('u_actual_start');\n var nowDt = new GlideDateTime().getDisplayValue();\n taskGr.setValue('u_actual_start', nowDt);\n _ewmLog('u_chg_impl_task', 'u_actual_start', oldStart, nowDt, '');\n\n try {\n var tResult = taskGr.update();\n if (!tResult) {\n _ewmLog('', '', '', '', 'GR update failed on u_chg_impl_task: ' + taskGr.getLastErrorMessage());\n }\n } catch (ex) {\n _ewmLog('', '', '', '', ex.message || String(ex));\n }\n }\n\n})(current, previous);"}, {"name": "approved_high_risk_create_review_appr", "fires_on_table": "u_chg_request", "filter_condition": "u_stateCHANGESTO4^u_risk_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Post-Implementation Review record (Pending) for this high-risk approved change\n var pir = new GlideRecord('u_chg_post_impl_review');\n pir.initialize();\n pir.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_post_impl_review', 'u_change_request', '', current.getUniqueValue(), '');\n pir.setValue('u_outcome', '1');\n _ewmLog('u_chg_post_impl_review', 'u_outcome', '', '1', '');\n pir.setValue('u_follow_up_required', 'true');\n _ewmLog('u_chg_post_impl_review', 'u_follow_up_required', '', 'true', '');\n try {\n var pirResult = pir.insert();\n if (!pirResult) { _ewmLog('','','','', 'GR insert failed: ' + pir.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a Change Approval record requesting senior approver sign-off\n var appr = new GlideRecord('u_chg_approval');\n appr.initialize();\n appr.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_approval', 'u_change_request', '', current.getUniqueValue(), '');\n appr.setValue('u_approval_state', '1');\n _ewmLog('u_chg_approval', 'u_approval_state', '', '1', '');\n try {\n var apprResult = appr.insert();\n if (!apprResult) { _ewmLog('','','','', 'GR insert failed: ' + appr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "approved_high_risk_trigger_rollback_and_notify", "fires_on_table": "u_chg_request", "filter_condition": "u_stateCHANGESTO4^u_risk_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a high-risk change request moves to Approved (state=4),\n // update its rollback plan to In Progress, update affected CIs backup flag,\n // update implementation tasks to In Progress, and send a notification.\n\n // 1. Update rollback plan state to In Progress\n var grRollback = new GlideRecord('u_chg_rollback_plan');\n grRollback.addQuery('u_change_request', current.getUniqueValue());\n grRollback.query();\n while (grRollback.next()) {\n var oldState = grRollback.getValue('u_rollback_state');\n grRollback.setValue('u_rollback_state', '2');\n _ewmLog('u_chg_rollback_plan', 'u_rollback_state', oldState, grRollback.getValue('u_rollback_state'), '');\n var oldApproved = grRollback.getValue('u_approved_by');\n grRollback.setValue('u_approved_by', 'CAB Chair');\n _ewmLog('u_chg_rollback_plan', 'u_approved_by', oldApproved, grRollback.getValue('u_approved_by'), '');\n try {\n var r1 = grRollback.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grRollback.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update affected CIs - set backup_taken to true\n var grCI = new GlideRecord('u_chg_affected_ci');\n grCI.addQuery('u_change_request', current.getUniqueValue());\n grCI.query();\n while (grCI.next()) {\n var oldBackup = grCI.getValue('u_backup_taken');\n grCI.setValue('u_backup_taken', 'true');\n _ewmLog('u_chg_affected_ci', 'u_backup_taken', oldBackup, grCI.getValue('u_backup_taken'), '');\n try {\n var r2 = grCI.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCI.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update implementation tasks to In Progress\n var grTask = new GlideRecord('u_chg_impl_task');\n grTask.addQuery('u_change_request', current.getUniqueValue());\n grTask.addQuery('u_task_state', '1');\n grTask.query();\n while (grTask.next()) {\n var oldTaskState = grTask.getValue('u_task_state');\n grTask.setValue('u_task_state', '2');\n _ewmLog('u_chg_impl_task', 'u_task_state', oldTaskState, grTask.getValue('u_task_state'), '');\n try {\n var r3 = grTask.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 4. Insert a notification\n var grNotif = new GlideRecord('u_chg_notification');\n grNotif.initialize();\n grNotif.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_notification', 'u_change_request', '', current.getUniqueValue(), '');\n grNotif.setValue('u_notification_type', '3');\n _ewmLog('u_chg_notification', 'u_notification_type', '', '3', '');\n grNotif.setValue('u_recipient_name', 'Change Manager');\n _ewmLog('u_chg_notification', 'u_recipient_name', '', 'Change Manager', '');\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_chg_notification', 'u_delivery_status', '', '1', '');\n try {\n var r4 = grNotif.insert();\n if (!r4) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_chg_request", "documentkey": "a75ec12d01fd03103e48918ce4a0a663", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_chg_cab_review", "documentkey": "dc7ec12d01fd03103e48918ce4a0a679", "fieldname": "u_chair_name", "oldvalue": "", "newvalue": "CAB Auto System"}, {"tablename": "u_chg_notification", "documentkey": "d87e852d01fd03103e48918ce4a0a629", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_chg_notification", "documentkey": "d87e852d01fd03103e48918ce4a0a629", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "a75ec12d01fd03103e48918ce4a0a663"}, {"tablename": "u_chg_cab_review", "documentkey": "dc7ec12d01fd03103e48918ce4a0a679", "fieldname": "u_risk_score", "oldvalue": "", "newvalue": "25"}, {"tablename": "u_chg_notification", "documentkey": "d87e852d01fd03103e48918ce4a0a629", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_cab_review", "documentkey": "dc7ec12d01fd03103e48918ce4a0a679", "fieldname": "u_decision_notes", "oldvalue": "", "newvalue": "Auto-approved upon state transition to Approved"}, {"tablename": "u_chg_cab_review", "documentkey": "dc7ec12d01fd03103e48918ce4a0a679", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "a75ec12d01fd03103e48918ce4a0a663"}, {"tablename": "u_chg_notification", "documentkey": "d87e852d01fd03103e48918ce4a0a629", "fieldname": "u_recipient_name", "oldvalue": "", "newvalue": "Jane Doe"}, {"tablename": "u_chg_notification", "documentkey": "d87e852d01fd03103e48918ce4a0a629", "fieldname": "u_subject", "oldvalue": "", "newvalue": "Change CHG0019001 has been approved"}, {"tablename": "u_chg_cab_review", "documentkey": "dc7ec12d01fd03103e48918ce4a0a679", "fieldname": "u_decision", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_chg_notification", "documentkey": "d87e852d01fd03103e48918ce4a0a629", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_notification", "documentkey": "d87e852d01fd03103e48918ce4a0a629", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_risk_assessment", "documentkey": "a87e852d01fd03103e48918ce4a0a62c", "fieldname": "u_compliance_impact", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_window_start", "oldvalue": "", "newvalue": "2025-08-01 02:00:00"}, {"tablename": "u_chg_post_impl_review", "documentkey": "607e852d01fd03103e48918ce4a0a65f", "fieldname": "u_outcome", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_approval", "documentkey": "207e852d01fd03103e48918ce4a0a661", "fieldname": "u_is_senior_approver", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_notification", "documentkey": "647e852d01fd03103e48918ce4a0a630", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_window_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_notification", "documentkey": "a47e852d01fd03103e48918ce4a0a664", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_chg_notification", "documentkey": "647e852d01fd03103e48918ce4a0a630", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "a75ec12d01fd03103e48918ce4a0a663"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_window_name", "oldvalue": "", "newvalue": "MW-CHG0019001"}, {"tablename": "u_chg_notification", "documentkey": "a47e852d01fd03103e48918ce4a0a664", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "a75ec12d01fd03103e48918ce4a0a663"}, {"tablename": "u_chg_risk_assessment", "documentkey": "a87e852d01fd03103e48918ce4a0a62c", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "a75ec12d01fd03103e48918ce4a0a663"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_notification_sent", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_post_impl_review", "documentkey": "607e852d01fd03103e48918ce4a0a65f", "fieldname": "u_objectives_met", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_approval", "documentkey": "207e852d01fd03103e48918ce4a0a661", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_notification", "documentkey": "647e852d01fd03103e48918ce4a0a630", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_timezone", "oldvalue": "", "newvalue": "UTC"}, {"tablename": "u_chg_notification", "documentkey": "a47e852d01fd03103e48918ce4a0a664", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_risk_assessment", "documentkey": "a87e852d01fd03103e48918ce4a0a62c", "fieldname": "u_risk_category", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "a75ec12d01fd03103e48918ce4a0a663"}, {"tablename": "u_chg_notification", "documentkey": "647e852d01fd03103e48918ce4a0a630", "fieldname": "u_subject", "oldvalue": "", "newvalue": "Emergency Change CHG0019001 approved"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_window_end", "oldvalue": "", "newvalue": "2025-08-01 06:00:00"}, {"tablename": "u_chg_post_impl_review", "documentkey": "607e852d01fd03103e48918ce4a0a65f", "fieldname": "u_follow_up_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_approval", "documentkey": "207e852d01fd03103e48918ce4a0a661", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "a75ec12d01fd03103e48918ce4a0a663"}, {"tablename": "u_chg_notification", "documentkey": "647e852d01fd03103e48918ce4a0a630", "fieldname": "u_recipient_name", "oldvalue": "", "newvalue": "Change Manager"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_conflict_detected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_notification", "documentkey": "a47e852d01fd03103e48918ce4a0a664", "fieldname": "u_recipient_name", "oldvalue": "", "newvalue": "Change Manager"}, {"tablename": "u_chg_risk_assessment", "documentkey": "a87e852d01fd03103e48918ce4a0a62c", "fieldname": "u_likelihood", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_chg_approval", "documentkey": "207e852d01fd03103e48918ce4a0a661", "fieldname": "u_approval_sequence", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_notification", "documentkey": "647e852d01fd03103e48918ce4a0a630", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_approved_by", "oldvalue": "", "newvalue": "CAB Chair"}, {"tablename": "u_chg_post_impl_review", "documentkey": "607e852d01fd03103e48918ce4a0a65f", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "a75ec12d01fd03103e48918ce4a0a663"}, {"tablename": "u_chg_approval", "documentkey": "207e852d01fd03103e48918ce4a0a661", "fieldname": "u_approval_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_notification", "documentkey": "a47e852d01fd03103e48918ce4a0a664", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_notification", "documentkey": "647e852d01fd03103e48918ce4a0a630", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_schedule_window", "documentkey": "607e852d01fd03103e48918ce4a0a65c", "fieldname": "u_blackout_period", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_notification", "documentkey": "a47e852d01fd03103e48918ce4a0a664", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_chg_risk_assessment", "documentkey": "a87e852d01fd03103e48918ce4a0a62c", "fieldname": "u_security_impact", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "107e852d01fd03103e48918ce4a0a628", "u_br_name": "after_chg_approved_setup_cab_tasks", "u_table_name": "u_chg_notification", "u_field_name": "u_recipient_name", "u_old_value": "", "u_new_value": "Jane Doe", "u_error": "", "sys_created_on": "2026-06-30 10:35:47"}, {"sys_id": "147ec12d01fd03103e48918ce4a0a678", "u_br_name": "after_chg_approved_setup_cab_tasks", "u_table_name": "u_chg_cab_review", "u_field_name": "u_decision_notes", "u_old_value": "", "u_new_value": "Auto-approved upon state transition to Approved", "u_error": "", "sys_created_on": "2026-06-30 10:35:47"}, {"sys_id": "287e852d01fd03103e48918ce4a0a62b", "u_br_name": "emergency_chg_auto_classify_on_update", "u_table_name": "u_chg_risk_assessment", "u_field_name": "u_risk_category", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:35:47"}, {"sys_id": "587e852d01fd03103e48918ce4a0a628", "u_br_name": 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\"u_senior_signoff_date\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_follow_up_notes\": {\"type\": \"str\"}}, \"u_chg_notification\": {\"u_change_request\": {\"FK\": \"u_chg_request\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_sent_at\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_at\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}}}", "business_rules": [{"name": "init_emergency_high_risk_chg_defaults", "fires_on_table": "u_chg_request", "filter_condition": "u_change_type=3^u_risk_level=3^u_priority=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // --- Merged from original slot_0: set defaults on current record ---\n\n // 1. Set state to Submitted (2)\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '2');\n _ewmLog('u_chg_request', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Flag CAB required = true\n var oldCab = current.getValue('u_cab_required');\n current.setValue('u_cab_required', 'true');\n _ewmLog('u_chg_request', 'u_cab_required', oldCab, current.getValue('u_cab_required'), '');\n\n // 3. Prepend business justification with emergency tag\n var oldJustification = current.getValue('u_business_justification');\n var newJustification = '[EMERGENCY-HIGH-RISK] ' + (oldJustification || '');\n current.setValue('u_business_justification', newJustification);\n _ewmLog('u_chg_request', 'u_business_justification', oldJustification, current.getValue('u_business_justification'), '');\n\n // 4. Initialize closure_notes with audit trail note\n var oldClosureNotes = current.getValue('u_closure_notes');\n current.setValue('u_closure_notes', 'Auto-initialized: Emergency high-risk change created. Post-implementation senior sign-off required within 48 hours.');\n _ewmLog('u_chg_request', 'u_closure_notes', oldClosureNotes, current.getValue('u_closure_notes'), '');\n\n // --- Merged from original slot_1: GlideRecord operations ---\n\n // 5. Insert a CAB review record for this emergency change\n var cabGr = new GlideRecord('u_chg_cab_review');\n cabGr.initialize();\n cabGr.setValue('u_change_request', current.getUniqueValue());\n _ewmLog('u_chg_cab_review', 'u_change_request', '', current.getUniqueValue(), '');\n cabGr.setValue('u_decision', '1');\n _ewmLog('u_chg_cab_review', 'u_decision', '', '1', '');\n cabGr.setValue('u_bypass_reason', 'Emergency change - CAB review bypassed per policy');\n _ewmLog('u_chg_cab_review', 'u_bypass_reason', '', 'Emergency change - CAB review bypassed per policy', '');\n cabGr.setValue('u_chair_name', 'Auto-assigned');\n _ewmLog('u_chg_cab_review', 'u_chair_name', '', 'Auto-assigned', '');\n try {\n var r = cabGr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + cabGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 6. Update any existing risk assessment records for this change to flag compliance impact\n var raGr = new GlideRecord('u_chg_risk_assessment');\n raGr.addQuery('u_change_request', current.getUniqueValue());\n raGr.query();\n while (raGr.next()) {\n var oldComp = raGr.getValue('u_compliance_impact');\n raGr.setValue('u_compliance_impact', 'true');\n _ewmLog('u_chg_risk_assessment', 'u_compliance_impact', oldComp, raGr.getValue('u_compliance_impact'), '');\n try {\n var r2 = raGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + raGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "cab_review_high_risk_enrichment", "fires_on_table": "u_chg_risk_assessment", "filter_condition": "u_risk_category=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var changeRef = current.getValue('u_change_request');\n var gr = new GlideRecord('u_chg_cab_review');\n gr.addQuery('u_change_request', changeRef);\n gr.query();\n while (gr.next()) {\n var oldDecisionNotes = gr.getValue('u_decision_notes');\n gr.setValue('u_decision_notes', 'High risk flagged - score: ' + current.getValue('u_overall_risk_score'));\n _ewmLog('u_chg_cab_review', 'u_decision_notes', oldDecisionNotes, gr.getValue('u_decision_notes'), '');\n\n var oldRiskScore = gr.getValue('u_risk_score');\n gr.setValue('u_risk_score', 85);\n _ewmLog('u_chg_cab_review', 'u_risk_score', oldRiskScore, gr.getValue('u_risk_score'), '');\n\n var oldConditions = gr.getValue('u_conditions_imposed');\n gr.setValue('u_conditions_imposed', 'Mandatory rollback plan review and senior approval required');\n _ewmLog('u_chg_cab_review', 'u_conditions_imposed', oldConditions, gr.getValue('u_conditions_imposed'), '');\n\n var oldDecision = gr.getValue('u_decision');\n gr.setValue('u_decision', '1');\n _ewmLog('u_chg_cab_review', 'u_decision', oldDecision, gr.getValue('u_decision'), '');\n\n var oldMinutes = gr.getValue('u_meeting_minutes');\n gr.setValue('u_meeting_minutes', 'Auto-flagged: risk category elevated to High per assessment. Likelihood: ' + current.getValue('u_likelihood'));\n _ewmLog('u_chg_cab_review', 'u_meeting_minutes', oldMinutes, gr.getValue('u_meeting_minutes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "cab_pending_create_tasks_and_window", "fires_on_table": "u_chg_cab_review", "filter_condition": "u_decision=1^u_risk_scoreISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an implementation task for the linked change request\n var grTask = new GlideRecord('u_chg_impl_task');\n grTask.initialize();\n grTask.setValue('u_change_request', current.getValue('u_change_request'));\n _ewmLog('u_chg_impl_task', 'u_change_request', '', current.getValue('u_change_request'), '');\n\n grTask.setValue('u_task_title', 'Pre-approval validation task');\n _ewmLog('u_chg_impl_task', 'u_task_title', '', 'Pre-approval validation task', '');\n\n grTask.setValue('u_task_state', '1');\n _ewmLog('u_chg_impl_task', 'u_task_state', '', '1', '');\n\n grTask.setValue('u_sequence_order', 1);\n _ewmLog('u_chg_impl_task', 'u_sequence_order', '', '1', '');\n\n grTask.setValue('u_mandatory', 'true');\n _ewmLog('u_chg_impl_task', 'u_mandatory', '', 'true', '');\n\n try {\n var r1 = grTask.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a schedule window for the linked change request\n var grWin = new GlideRecord('u_chg_schedule_window');\n grWin.initialize();\n grWin.setValue('u_change_request', current.getValue('u_change_request'));\n _ewmLog('u_chg_schedule_window', 'u_change_request', '', current.getValue('u_change_request'), '');\n\n grWin.setValue('u_window_name', 'CAB Pending Review Window');\n _ewmLog('u_chg_schedule_window', 'u_window_name', '', 'CAB Pending Review Window', '');\n\n grWin.setValue('u_window_type', '1');\n _ewmLog('u_chg_schedule_window', 'u_window_type', '', '1', '');\n\n grWin.setValue('u_notification_sent', 'false');\n _ewmLog('u_chg_schedule_window', 'u_notification_sent', '', 'false', '');\n\n grWin.setValue('u_conflict_detected', 'false');\n _ewmLog('u_chg_schedule_window', 'u_conflict_detected', '', 'false', '');\n\n try {\n var r2 = grWin.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grWin.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "task_insert_create_rollback_upd_win", "fires_on_table": "u_chg_impl_task", "filter_condition": "u_task_state=1^u_mandatory=true^u_sequence_order=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a rollback plan for the parent change request\n var grRb = new GlideRecord('u_chg_rollback_plan');\n grRb.initialize();\n grRb.setValue('u_change_request', current.getValue('u_change_request'));\n _ewmLog('u_chg_rollback_plan', 'u_change_request', '', current.getValue('u_change_request'), '');\n grRb.setValue('u_rollback_state', '1');\n _ewmLog('u_chg_rollback_plan', 'u_rollback_state', '', '1', '');\n try {\n var r1 = grRb.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grRb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the schedule window for this change to mark notification sent and set timezone\n var grSw = new GlideRecord('u_chg_schedule_window');\n grSw.addQuery('u_change_request', current.getValue('u_change_request'));\n grSw.query();\n while (grSw.next()) {\n var oldNotif = grSw.getValue('u_notification_sent');\n grSw.setValue('u_notification_sent', 'true');\n _ewmLog('u_chg_schedule_window', 'u_notification_sent', oldNotif, grSw.getValue('u_notification_sent'), '');\n var oldTz = grSw.getValue('u_timezone');\n grSw.setValue('u_timezone', 'UTC');\n _ewmLog('u_chg_schedule_window', 'u_timezone', oldTz, grSw.getValue('u_timezone'), '');\n try {\n var r2 = grSw.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grSw.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "sched_window_notif_sent_enrich", "fires_on_table": "u_chg_schedule_window", "filter_condition": "u_notification_sentCHANGESTOtrue", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Set timezone on current schedule window\n var oldTz = current.getValue('u_timezone');\n current.setValue('u_timezone', 'America/New_York');\n _ewmLog(current.getTableName(), 'u_timezone', oldTz, current.getValue('u_timezone'), '');\n\n // 2. Set conflict_detected to false (no conflict by default)\n var oldConflict = current.getValue('u_conflict_detected');\n current.setValue('u_conflict_detected', 'false');\n _ewmLog(current.getTableName(), 'u_conflict_detected', oldConflict, current.getValue('u_conflict_detected'), '');\n\n // 3. Insert a change notification record for the scheduling notification\n var gr = new GlideRecord('u_chg_notification');\n gr.initialize();\n gr.setValue('u_change_request', current.getValue('u_change_request'));\n _ewmLog('u_chg_notification', 'u_change_request', '', current.getValue('u_change_request'), '');\n\n gr.setValue('u_notification_type', '3');\n _ewmLog('u_chg_notification', 'u_notification_type', '', '3', '');\n\n gr.setValue('u_recipient_name', 'Change Manager');\n _ewmLog('u_chg_notification', 'u_recipient_name', '', 'Change Manager', '');\n\n gr.setValue('u_recipient_email', 'change.manager@company.com');\n _ewmLog('u_chg_notification', 'u_recipient_email', '', 'change.manager@company.com', '');\n\n gr.setValue('u_subject', 'Schedule window notification confirmed for change ' + current.getValue('u_change_request'));\n _ewmLog('u_chg_notification', 'u_subject', '', gr.getValue('u_subject'), '');\n\n gr.setValue('u_message_body', 'The schedule window ' + current.getValue('u_window_name') + ' has been confirmed and notification sent.');\n _ewmLog('u_chg_notification', 'u_message_body', '', gr.getValue('u_message_body'), '');\n\n gr.setValue('u_delivery_status', '1');\n _ewmLog('u_chg_notification', 'u_delivery_status', '', '1', '');\n\n gr.setValue('u_retry_count', '0');\n _ewmLog('u_chg_notification', 'u_retry_count', '', '0', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_title", "oldvalue": "", "newvalue": "Emergency database failover migration"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_planned_end", "oldvalue": "", "newvalue": "2024-11-20 06:00:00"}, {"tablename": "u_chg_cab_review", "documentkey": "474d596d01b143103e48918ce4a0a60a", "fieldname": "u_chair_name", "oldvalue": "", "newvalue": "Auto-assigned"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_requested_by", "oldvalue": "", "newvalue": "John Smith"}, {"tablename": "u_chg_cab_review", "documentkey": "474d596d01b143103e48918ce4a0a60a", "fieldname": "u_change_request", "oldvalue": "", "newvalue": "0b4d596d01b143103e48918ce4a0a605"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_description", "oldvalue": "", "newvalue": "Emergency change to migrate primary database cluster to DR site due to imminent hardware failure"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_closure_notes", "oldvalue": "", "newvalue": "Auto-initialized: Emergency high-risk change created. Post-implementation senior sign-off required within 48 hours."}, {"tablename": "u_chg_cab_review", "documentkey": "474d596d01b143103e48918ce4a0a60a", "fieldname": "u_bypass_reason", "oldvalue": "", "newvalue": "Emergency change - CAB review bypassed per policy"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_change_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_business_justification", "oldvalue": "", "newvalue": "[EMERGENCY-HIGH-RISK] Hardware degradation detected on primary DB cluster; immediate failover required to prevent data loss"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_risk_level", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_chg_cab_review", "documentkey": "474d596d01b143103e48918ce4a0a60a", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_cab_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_planned_start", "oldvalue": "", "newvalue": "2024-11-20 02:00:00"}, {"tablename": "u_chg_request", "documentkey": "0b4d596d01b143103e48918ce4a0a605", "fieldname": "u_number", "oldvalue": "", "newvalue": "CHG0100001"}], "ewm_logs": [{"sys_id": "074d596d01b143103e48918ce4a0a606", "u_br_name": "init_emergency_high_risk_chg_defaults", "u_table_name": "u_chg_request", "u_field_name": "u_cab_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:40:41"}, {"sys_id": "0b4d596d01b143103e48918ce4a0a607", "u_br_name": "init_emergency_high_risk_chg_defaults", "u_table_name": "u_chg_request", "u_field_name": "u_closure_notes", "u_old_value": "", "u_new_value": "Auto-initialized: Emergency high-risk change created. Post-implementation senior sign-off required within 48 hours.", "u_error": "", "sys_created_on": "2026-06-30 11:40:41"}, {"sys_id": "0f4d596d01b143103e48918ce4a0a609", "u_br_name": "init_emergency_high_risk_chg_defaults", "u_table_name": "u_chg_cab_review", "u_field_name": "u_chair_name", "u_old_value": "", "u_new_value": "Auto-assigned", "u_error": "", "sys_created_on": "2026-06-30 11:40:41"}, {"sys_id": "434d596d01b143103e48918ce4a0a608", "u_br_name": "init_emergency_high_risk_chg_defaults", "u_table_name": "u_chg_cab_review", "u_field_name": "u_change_request", "u_old_value": "", "u_new_value": "0b4d596d01b143103e48918ce4a0a605", "u_error": "", "sys_created_on": "2026-06-30 11:40:41"}, {"sys_id": "4b4d596d01b143103e48918ce4a0a605", "u_br_name": "init_emergency_high_risk_chg_defaults", "u_table_name": "u_chg_request", "u_field_name": "u_state", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:40:41"}, {"sys_id": "8b4d596d01b143103e48918ce4a0a608", "u_br_name": "init_emergency_high_risk_chg_defaults", "u_table_name": "u_chg_cab_review", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:40:41"}, {"sys_id": "8f4d596d01b143103e48918ce4a0a606", "u_br_name": "init_emergency_high_risk_chg_defaults", "u_table_name": "u_chg_request", "u_field_name": "u_business_justification", "u_old_value": "Hardware degradation detected on primary DB cluster; immediate failover required to prevent data loss", "u_new_value": "[EMERGENCY-HIGH-RISK] Hardware degradation detected on primary DB cluster; immediate failover required to prevent data loss", "u_error": "", "sys_created_on": "2026-06-30 11:40:41"}, {"sys_id": "c34d596d01b143103e48918ce4a0a609", "u_br_name": "init_emergency_high_risk_chg_defaults", "u_table_name": "u_chg_cab_review", "u_field_name": "u_bypass_reason", "u_old_value": "", "u_new_value": "Emergency change - CAB review bypassed per policy", "u_error": "", "sys_created_on": "2026-06-30 11:40:41"}], "metadata": "{\"domain\": \"change_management\", \"primary_table\": \"u_chg_request\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 17}"} {"tool_name": "update_crp_resource_request", "parameters": "{\"table_name\": \"u_crp_resource_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"2\", \"u_resource_type\": \"1\", \"u_requires_secondary_approval\": \"false\"}}", "seed_data": "{\"u_number\": \"RR0010042\", \"u_cloud_environment\": \"835f85ed01fd03103e48918ce4a0a68a\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"false\", \"sys_updated_on\": \"2026-06-30 10:40:08\", \"sys_tags\": \"\", \"u_requested_memory_gb\": \"64\", \"sys_id\": \"cb5f85ed01fd03103e48918ce4a0a699\", \"sys_updated_by\": \"admin\", \"u_short_description\": \"Provision compute cluster for ML training pipeline\", \"sys_created_on\": \"2026-06-30 10:39:48\", \"u_justification\": \"Required for Q3 ML model training workloads [Auto: Standard approval path - no secondary approval needed]\", \"u_requested_date\": \"2025-07-15 09:00:00\", \"u_requested_storage_gb\": \"500\", \"u_resource_type\": \"1\", \"u_target_provision_date\": \"2025-07-20\", \"u_cost_center\": \"c75f85ed01fd03103e48918ce4a0a68d\", \"u_estimated_monthly_cost\": \"2500\", \"u_requested_cpu_cores\": \"16\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"cost_center_eng\": {\"u_name\": \"Engineering Cloud Services\", \"u_department\": \"Platform Engineering\", \"u_ytd_spend\": \"120000\", \"u_cost_center_type\": \"1\", \"u_annual_budget\": \"500000\", \"u_billing_contact_email\": \"eng-billing@example.com\", \"u_code\": \"CC-ENG-4501\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:39:47\", \"sys_tags\": \"\", \"u_large_request_threshold\": \"10000\", \"sys_id\": \"c75f85ed01fd03103e48918ce4a0a68d\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:39:47\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"cloud_env_aws\": {\"u_name\": \"AWS US-East Production\", \"u_notes\": \"Primary production environment\", \"u_maintenance_window_end\": \"\", \"u_provider\": \"1\", \"sys_mod_count\": \"0\", \"u_maintenance_window_start\": \"\", \"sys_updated_on\": \"2026-06-30 10:39:47\", \"sys_tags\": \"\", \"sys_id\": \"835f85ed01fd03103e48918ce4a0a68a\", \"u_availability_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_max_concurrent_provisions\": \"50\", \"sys_created_on\": \"2026-06-30 10:39:47\", \"u_account_id\": \"123456789012\", \"u_compliance_tier\": \"1\", \"sys_created_by\": \"admin\", \"u_region\": \"us-east-1\"}, \"resource_quota_eng_aws\": {\"u_max_cpu_cores\": \"500\", \"u_effective_date\": \"2025-01-01\", \"u_max_monthly_spend\": \"50000\", \"u_cloud_environment\": \"835f85ed01fd03103e48918ce4a0a68a\", \"u_used_memory_gb\": \"512\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:39:47\", \"sys_tags\": \"\", \"u_quota_active\": \"true\", \"sys_id\": \"cb5f85ed01fd03103e48918ce4a0a690\", \"u_used_cpu_cores\": \"100\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:39:47\", \"u_max_memory_gb\": \"2048\", \"u_max_storage_gb\": \"10000\", \"u_used_storage_gb\": \"2000\", \"u_cost_center\": \"c75f85ed01fd03103e48918ce4a0a68d\", \"sys_created_by\": \"admin\", \"u_quota_period\": \"1\"}}", "schema": "{\"u_crp_resource_request\": {\"u_number\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_crp_cost_center\"}, \"u_cloud_environment\": {\"FK\": \"u_crp_cloud_environment\"}, \"u_requested_by\": {\"FK\": \"sys_user\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_resource_type\": {\"type\": \"str\"}, \"u_requested_cpu_cores\": {\"type\": \"int\"}, \"u_requested_memory_gb\": {\"type\": \"decimal\"}, \"u_requested_storage_gb\": {\"type\": \"decimal\"}, \"u_estimated_monthly_cost\": {\"type\": \"decimal\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_target_provision_date\": {\"type\": \"str\"}}, \"u_crp_cloud_environment\": {\"u_name\": {\"type\": \"str\"}, \"u_provider\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_account_id\": {\"type\": \"str\"}, \"u_max_concurrent_provisions\": {\"type\": \"int\"}, \"u_maintenance_window_start\": {\"type\": \"str\"}, \"u_maintenance_window_end\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"sys_user\"}, \"u_compliance_tier\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_crp_cost_center\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"sys_user\"}, \"u_department\": {\"type\": \"str\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_ytd_spend\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_billing_contact_email\": {\"type\": \"str\"}, \"u_cost_center_type\": {\"type\": \"str\"}, \"u_secondary_approver\": {\"FK\": \"sys_user\"}, \"u_large_request_threshold\": {\"type\": \"decimal\"}}, \"u_crp_resource_quota\": {\"u_cost_center\": {\"FK\": \"u_crp_cost_center\"}, \"u_cloud_environment\": {\"FK\": \"u_crp_cloud_environment\"}, \"u_quota_period\": {\"type\": \"str\"}, \"u_max_cpu_cores\": {\"type\": \"int\"}, \"u_used_cpu_cores\": {\"type\": \"int\"}, \"u_max_memory_gb\": {\"type\": \"decimal\"}, \"u_used_memory_gb\": {\"type\": \"decimal\"}, \"u_max_storage_gb\": {\"type\": \"decimal\"}, \"u_used_storage_gb\": {\"type\": \"decimal\"}, \"u_max_monthly_spend\": {\"type\": \"decimal\"}, \"u_quota_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}}, \"u_crp_provisioned_resource\": {\"u_resource_request\": {\"FK\": \"u_crp_resource_request\"}, \"u_resource_id\": {\"type\": \"str\"}, \"u_resource_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_allocated_cpu_cores\": {\"type\": \"int\"}, \"u_allocated_memory_gb\": {\"type\": \"decimal\"}, \"u_allocated_storage_gb\": {\"type\": \"decimal\"}, \"u_provision_date\": {\"type\": \"str\"}, \"u_decommission_date\": {\"type\": \"str\"}, \"u_audit_hold\": {\"type\": \"bool\"}, \"u_monthly_cost\": {\"type\": \"decimal\"}, \"u_tags\": {\"type\": \"str\"}}, \"u_crp_approval_record\": {\"u_resource_request\": {\"FK\": \"u_crp_resource_request\"}, \"u_approver\": {\"FK\": \"sys_user\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}}, \"u_crp_provisioning_workflow\": {\"u_resource_request\": {\"FK\": \"u_crp_resource_request\"}, \"u_workflow_status\": {\"type\": \"str\"}, \"u_started_on\": {\"type\": \"str\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_current_step\": {\"type\": \"str\"}, \"u_total_steps\": {\"type\": \"int\"}, \"u_completed_steps\": {\"type\": \"int\"}, \"u_error_message\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_triggered_by\": {\"FK\": \"sys_user\"}, \"u_workflow_log\": {\"type\": \"str\"}}, \"u_crp_modification_request\": {\"u_provisioned_resource\": {\"FK\": \"u_crp_provisioned_resource\"}, \"u_requested_by\": {\"FK\": \"sys_user\"}, \"u_modification_type\": {\"type\": \"str\"}, \"u_mod_status\": {\"type\": \"str\"}, \"u_new_cpu_cores\": {\"type\": \"int\"}, \"u_new_memory_gb\": {\"type\": \"decimal\"}, \"u_new_storage_gb\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_cost_delta\": {\"type\": \"decimal\"}}, \"u_crp_compliance_audit\": {\"u_provisioned_resource\": {\"FK\": \"u_crp_provisioned_resource\"}, \"u_audit_title\": {\"type\": \"str\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_hold_active\": {\"type\": \"bool\"}, \"u_initiated_by\": {\"FK\": \"sys_user\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_expected_end_date\": {\"type\": \"str\"}, \"u_actual_end_date\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_remediation_notes\": {\"type\": \"str\"}}, \"u_crp_cost_report\": {\"u_cost_center\": {\"FK\": \"u_crp_cost_center\"}, \"u_cloud_environment\": {\"FK\": \"u_crp_cloud_environment\"}, \"u_report_period_start\": {\"type\": \"str\"}, \"u_report_period_end\": {\"type\": \"str\"}, \"u_total_compute_cost\": {\"type\": \"decimal\"}, \"u_total_storage_cost\": {\"type\": \"decimal\"}, \"u_total_network_cost\": {\"type\": \"decimal\"}, \"u_grand_total_cost\": {\"type\": \"decimal\"}, \"u_budget_variance\": {\"type\": \"decimal\"}, \"u_report_status\": {\"type\": \"str\"}, \"u_generated_on\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "set_secondary_approval_on_submit", "fires_on_table": "u_crp_resource_request", "filter_condition": "u_stateCHANGESTO2^u_resource_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When a Compute resource request is submitted (state changes to Submitted),\n // look up the cost center's large_request_threshold. If the estimated monthly\n // cost meets or exceeds the threshold, flag the request for secondary approval,\n // auto-advance state to Pending Approval, and stamp a justification note.\n\n var costCenterSysId = current.getValue('u_cost_center');\n var estimatedCost = parseFloat(current.getValue('u_estimated_monthly_cost')) || 0;\n var threshold = 0;\n\n if (costCenterSysId) {\n var ccGr = new GlideRecord('u_crp_cost_center');\n if (ccGr.get(costCenterSysId)) {\n threshold = parseFloat(ccGr.getValue('u_large_request_threshold')) || 0;\n }\n }\n\n if (threshold > 0 && estimatedCost >= threshold) {\n // 1. Flag requires_secondary_approval\n var oldSecondary = current.getValue('u_requires_secondary_approval');\n current.setValue('u_requires_secondary_approval', 'true');\n _ewmLog(current.getTableName(), 'u_requires_secondary_approval', oldSecondary, current.getValue('u_requires_secondary_approval'), '');\n\n // 2. Advance state to Pending Approval (3)\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '3');\n _ewmLog(current.getTableName(), 'u_state', oldState, current.getValue('u_state'), '');\n\n // 3. Append justification note indicating secondary approval required\n var oldJustification = current.getValue('u_justification') || '';\n var newJustification = oldJustification + ' [Auto: Secondary approval required - estimated cost ' + estimatedCost + ' meets threshold ' + threshold + ']';\n current.setValue('u_justification', newJustification);\n _ewmLog(current.getTableName(), 'u_justification', oldJustification, newJustification, '');\n } else {\n // Even below threshold, still set secondary approval to false explicitly\n var oldSec = current.getValue('u_requires_secondary_approval');\n current.setValue('u_requires_secondary_approval', 'false');\n _ewmLog(current.getTableName(), 'u_requires_secondary_approval', oldSec, current.getValue('u_requires_secondary_approval'), '');\n\n // Advance to Pending Approval\n var oldSt = current.getValue('u_state');\n current.setValue('u_state', '3');\n _ewmLog(current.getTableName(), 'u_state', oldSt, current.getValue('u_state'), '');\n\n // Append standard justification note\n var oldJust = current.getValue('u_justification') || '';\n var newJust = oldJust + ' [Auto: Standard approval path - no secondary approval needed]';\n current.setValue('u_justification', newJust);\n _ewmLog(current.getTableName(), 'u_justification', oldJust, newJust, '');\n }\n\n})(current, previous);"}, {"name": "approved_compute_provision_and_quota", "fires_on_table": "u_crp_resource_request", "filter_condition": "u_stateCHANGESTO2^u_resource_type=1^u_requires_secondary_approval=false", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Provisioned Resource record from the submitted compute request\n var prGr = new GlideRecord('u_crp_provisioned_resource');\n prGr.initialize();\n prGr.setValue('u_resource_request', current.getUniqueValue());\n _ewmLog('u_crp_provisioned_resource', 'u_resource_request', '', current.getUniqueValue(), '');\n\n var resName = 'COMPUTE-' + current.getValue('u_number');\n prGr.setValue('u_resource_name', resName);\n _ewmLog('u_crp_provisioned_resource', 'u_resource_name', '', resName, '');\n\n prGr.setValue('u_status', '1');\n _ewmLog('u_crp_provisioned_resource', 'u_status', '', '1', '');\n\n var cpuCores = current.getValue('u_requested_cpu_cores') || '0';\n prGr.setValue('u_allocated_cpu_cores', cpuCores);\n _ewmLog('u_crp_provisioned_resource', 'u_allocated_cpu_cores', '', cpuCores, '');\n\n var memGb = current.getValue('u_requested_memory_gb') || '0';\n prGr.setValue('u_allocated_memory_gb', memGb);\n _ewmLog('u_crp_provisioned_resource', 'u_allocated_memory_gb', '', memGb, '');\n\n var storGb = current.getValue('u_requested_storage_gb') || '0';\n prGr.setValue('u_allocated_storage_gb', storGb);\n _ewmLog('u_crp_provisioned_resource', 'u_allocated_storage_gb', '', storGb, '');\n\n var now = new GlideDateTime().getDisplayValue();\n prGr.setValue('u_provision_date', now);\n _ewmLog('u_crp_provisioned_resource', 'u_provision_date', '', now, '');\n\n var estCost = current.getValue('u_estimated_monthly_cost') || '0';\n prGr.setValue('u_monthly_cost', estCost);\n _ewmLog('u_crp_provisioned_resource', 'u_monthly_cost', '', estCost, '');\n\n prGr.setValue('u_audit_hold', 'false');\n _ewmLog('u_crp_provisioned_resource', 'u_audit_hold', '', 'false', '');\n\n try {\n var prResult = prGr.insert();\n if (!prResult) { _ewmLog('','','','', 'GR insert failed on u_crp_provisioned_resource: ' + prGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update Resource Quota - increment used CPU, memory, storage for the cost center + environment\n var costCenterRef = current.getValue('u_cost_center');\n var cloudEnvRef = current.getValue('u_cloud_environment');\n\n if (costCenterRef && cloudEnvRef) {\n var qGr = new GlideRecord('u_crp_resource_quota');\n qGr.addQuery('u_cost_center', costCenterRef);\n qGr.addQuery('u_cloud_environment', cloudEnvRef);\n qGr.addQuery('u_quota_active', 'true');\n qGr.query();\n if (qGr.next()) {\n var oldUsedCpu = qGr.getValue('u_used_cpu_cores') || '0';\n var newUsedCpu = String(parseInt(oldUsedCpu, 10) + parseInt(cpuCores, 10));\n qGr.setValue('u_used_cpu_cores', newUsedCpu);\n _ewmLog('u_crp_resource_quota', 'u_used_cpu_cores', oldUsedCpu, newUsedCpu, '');\n\n var oldUsedMem = qGr.getValue('u_used_memory_gb') || '0';\n var newUsedMem = String(parseFloat(oldUsedMem) + parseFloat(memGb));\n qGr.setValue('u_used_memory_gb', newUsedMem);\n _ewmLog('u_crp_resource_quota', 'u_used_memory_gb', oldUsedMem, newUsedMem, '');\n\n var oldUsedStor = qGr.getValue('u_used_storage_gb') || '0';\n var newUsedStor = String(parseFloat(oldUsedStor) + parseFloat(storGb));\n qGr.setValue('u_used_storage_gb', newUsedStor);\n _ewmLog('u_crp_resource_quota', 'u_used_storage_gb', oldUsedStor, newUsedStor, '');\n\n try {\n var qResult = qGr.update();\n if (!qResult) { _ewmLog('','','','', 'GR update failed on u_crp_resource_quota: ' + qGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Insert a Provisioning Workflow record to kick off automated provisioning\n var wfGr = new GlideRecord('u_crp_provisioning_workflow');\n wfGr.initialize();\n wfGr.setValue('u_resource_request', current.getUniqueValue());\n _ewmLog('u_crp_provisioning_workflow', 'u_resource_request', '', current.getUniqueValue(), '');\n\n wfGr.setValue('u_workflow_status', '1');\n _ewmLog('u_crp_provisioning_workflow', 'u_workflow_status', '', '1', '');\n\n wfGr.setValue('u_current_step', 'Initializing compute allocation');\n _ewmLog('u_crp_provisioning_workflow', 'u_current_step', '', 'Initializing compute allocation', '');\n\n wfGr.setValue('u_total_steps', '5');\n _ewmLog('u_crp_provisioning_workflow', 'u_total_steps', '', '5', '');\n\n wfGr.setValue('u_completed_steps', '0');\n _ewmLog('u_crp_provisioning_workflow', 'u_completed_steps', '', '0', '');\n\n wfGr.setValue('u_retry_count', '0');\n _ewmLog('u_crp_provisioning_workflow', 'u_retry_count', '', '0', '');\n\n wfGr.setValue('u_triggered_by', current.getValue('u_requested_by'));\n _ewmLog('u_crp_provisioning_workflow', 'u_triggered_by', '', current.getValue('u_requested_by'), '');\n\n wfGr.setValue('u_workflow_log', 'Workflow queued for request ' + current.getValue('u_number'));\n _ewmLog('u_crp_provisioning_workflow', 'u_workflow_log', '', 'Workflow queued for request ' + current.getValue('u_number'), '');\n\n try {\n var wfResult = wfGr.insert();\n if (!wfResult) { _ewmLog('','','','', 'GR insert failed on u_crp_provisioning_workflow: ' + wfGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "reject_request_cancel_and_notify", "fires_on_table": "u_crp_resource_request", "filter_condition": "u_stateCHANGESTO2^u_resource_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update all provisioned resources linked to this request to Decommissioned\n var grProv = new GlideRecord('u_crp_provisioned_resource');\n grProv.addQuery('u_resource_request', current.getUniqueValue());\n grProv.query();\n while (grProv.next()) {\n var oldStatus = grProv.getValue('u_status');\n grProv.setValue('u_status', '5');\n _ewmLog('u_crp_provisioned_resource', 'u_status', oldStatus, grProv.getValue('u_status'), '');\n\n var oldDecomDate = grProv.getValue('u_decommission_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n grProv.setValue('u_decommission_date', nowStr);\n _ewmLog('u_crp_provisioned_resource', 'u_decommission_date', oldDecomDate, grProv.getValue('u_decommission_date'), '');\n\n try {\n var r1 = grProv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_crp_provisioned_resource: ' + grProv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Cancel all provisioning workflows linked to this request\n var grWf = new GlideRecord('u_crp_provisioning_workflow');\n grWf.addQuery('u_resource_request', current.getUniqueValue());\n grWf.query();\n while (grWf.next()) {\n var oldWfStatus = grWf.getValue('u_workflow_status');\n grWf.setValue('u_workflow_status', '5');\n _ewmLog('u_crp_provisioning_workflow', 'u_workflow_status', oldWfStatus, grWf.getValue('u_workflow_status'), '');\n\n var oldCompleted = grWf.getValue('u_completed_on');\n var nowStr2 = new GlideDateTime().getDisplayValue();\n grWf.setValue('u_completed_on', nowStr2);\n _ewmLog('u_crp_provisioning_workflow', 'u_completed_on', oldCompleted, grWf.getValue('u_completed_on'), '');\n\n var oldErrMsg = grWf.getValue('u_error_message');\n grWf.setValue('u_error_message', 'Cancelled due to request submission cleanup');\n _ewmLog('u_crp_provisioning_workflow', 'u_error_message', oldErrMsg, grWf.getValue('u_error_message'), '');\n\n try {\n var r2 = grWf.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_crp_provisioning_workflow: ' + grWf.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "set_submission_defaults_on_request", "fires_on_table": "u_crp_resource_request", "filter_condition": "u_resource_type=1^u_stateCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_crp_approval_record');\n gr.initialize();\n gr.setValue('u_resource_request', current.getUniqueValue());\n _ewmLog('u_crp_approval_record', 'u_resource_request', '', current.getUniqueValue(), '');\n gr.setValue('u_approval_type', '1');\n _ewmLog('u_crp_approval_record', 'u_approval_type', '', '1', '');\n gr.setValue('u_decision', '1');\n _ewmLog('u_crp_approval_record', 'u_decision', '', '1', '');\n gr.setValue('u_comments', 'Auto-created for compute request submission');\n _ewmLog('u_crp_approval_record', 'u_comments', '', 'Auto-created for compute request submission', '');\n gr.setValue('u_escalated', 'false');\n _ewmLog('u_crp_approval_record', 'u_escalated', '', 'false', '');\n gr.setValue('u_sequence_order', 1);\n _ewmLog('u_crp_approval_record', 'u_sequence_order', '', '1', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n})(current, previous);"}, {"name": "reject_request_cascade_actions", "fires_on_table": "u_crp_resource_request", "filter_condition": "u_stateCHANGESTO2^u_resource_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update all provisioned resources linked to this request to Decommissioned\n var grProv = new GlideRecord('u_crp_provisioned_resource');\n grProv.addQuery('u_resource_request', current.getUniqueValue());\n grProv.query();\n while (grProv.next()) {\n var oldStatus = grProv.getValue('u_status');\n grProv.setValue('u_status', '5');\n _ewmLog('u_crp_provisioned_resource', 'u_status', oldStatus, grProv.getValue('u_status'), '');\n var oldDecomDate = grProv.getValue('u_decommission_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n grProv.setValue('u_decommission_date', nowStr);\n _ewmLog('u_crp_provisioned_resource', 'u_decommission_date', oldDecomDate, grProv.getValue('u_decommission_date'), '');\n try {\n var r1 = grProv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grProv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Cancel all provisioning workflows linked to this request\n var grWf = new GlideRecord('u_crp_provisioning_workflow');\n grWf.addQuery('u_resource_request', current.getUniqueValue());\n grWf.query();\n while (grWf.next()) {\n var oldWfStatus = grWf.getValue('u_workflow_status');\n grWf.setValue('u_workflow_status', '5');\n _ewmLog('u_crp_provisioning_workflow', 'u_workflow_status', oldWfStatus, grWf.getValue('u_workflow_status'), '');\n try {\n var r2 = grWf.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grWf.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update all pending approval records to Rejected for this request\n var grAppr = new GlideRecord('u_crp_approval_record');\n grAppr.addQuery('u_resource_request', current.getUniqueValue());\n grAppr.addQuery('u_decision', '1');\n grAppr.query();\n while (grAppr.next()) {\n var oldDecision = grAppr.getValue('u_decision');\n grAppr.setValue('u_decision', '3');\n _ewmLog('u_crp_approval_record', 'u_decision', oldDecision, grAppr.getValue('u_decision'), '');\n var oldComments = grAppr.getValue('u_comments');\n grAppr.setValue('u_comments', 'Auto-rejected due to request submission cleanup');\n _ewmLog('u_crp_approval_record', 'u_comments', oldComments, grAppr.getValue('u_comments'), '');\n try {\n var r3 = grAppr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_crp_resource_request", "documentkey": "cb5f85ed01fd03103e48918ce4a0a699", "fieldname": "u_justification", "oldvalue": "Required for Q3 ML model training workloads", "newvalue": "Required for Q3 ML model training workloads [Auto: Standard approval path - no secondary approval needed]"}, {"tablename": "u_crp_resource_request", "documentkey": "cb5f85ed01fd03103e48918ce4a0a699", "fieldname": "u_state", "oldvalue": "1", "newvalue": "3"}], "ewm_logs": [{"sys_id": "087f85ed01fd03103e48918ce4a0a69f", "u_br_name": "set_secondary_approval_on_submit", "u_table_name": "u_crp_resource_request", "u_field_name": "u_justification", "u_old_value": "Required for Q3 ML model training workloads", "u_new_value": "Required for Q3 ML model training workloads [Auto: Standard approval path - no secondary approval needed]", "u_error": "", "sys_created_on": "2026-06-30 10:40:08"}, {"sys_id": "8c7f85ed01fd03103e48918ce4a0a69d", "u_br_name": "set_secondary_approval_on_submit", "u_table_name": "u_crp_resource_request", "u_field_name": "u_requires_secondary_approval", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:40:08"}, {"sys_id": "8c7f85ed01fd03103e48918ce4a0a69e", "u_br_name": "set_secondary_approval_on_submit", "u_table_name": "u_crp_resource_request", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:40:08"}], "metadata": "{\"domain\": \"cloud_resource_provisioning\", \"primary_table\": \"u_crp_resource_request\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 2}"} {"tool_name": "update_crp_resource_request", "parameters": "{\"table_name\": \"u_crp_resource_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"2\"}}", "seed_data": "{\"u_number\": \"RR0010042\", \"u_cloud_environment\": \"2fcd15ed01b143103e48918ce4a0a640\", \"u_state\": \"3\", \"sys_mod_count\": \"2\", \"u_requires_secondary_approval\": \"true\", \"sys_updated_on\": \"2026-06-30 11:43:15\", \"sys_tags\": \"\", \"u_requested_memory_gb\": \"32\", \"sys_id\": \"a3cd15ed01b143103e48918ce4a0a657\", \"sys_updated_by\": \"admin\", \"u_short_description\": \"Provision compute cluster for ML training pipeline\", \"sys_created_on\": \"2026-06-30 11:42:54\", \"u_justification\": \"Required for quarterly ML model retraining workload\", \"u_requested_date\": \"2026-06-30 04:43:15\", \"u_requested_storage_gb\": \"500\", \"u_resource_type\": \"1\", \"u_target_provision_date\": \"2025-02-15\", \"u_cost_center\": \"a7cdd1ed01b143103e48918ce4a0a6ec\", \"u_estimated_monthly_cost\": \"970\", \"u_requested_cpu_cores\": \"8\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"cost_center_main\": {\"u_name\": \"Cloud Engineering West\", \"u_department\": \"Engineering\", \"u_ytd_spend\": \"15000\", \"u_cost_center_type\": \"1\", \"u_annual_budget\": \"120000\", \"u_billing_contact_email\": \"cloud-eng-west@example.com\", \"u_code\": \"CC-ENG-WEST-4401\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:43:15\", \"sys_tags\": \"\", \"u_large_request_threshold\": \"5000\", \"sys_id\": \"a7cdd1ed01b143103e48918ce4a0a6ec\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:42:54\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"cloud_env_main\": {\"u_name\": \"AWS US-East Production\", \"u_notes\": \"Quota activated for cost center a7cdd1ed01b143103e48918ce4a0a6ec. Used CPU: 20, Used Memory: 64 GB, Used Storage: 2000 GB\", \"u_maintenance_window_end\": \"\", \"u_provider\": \"1\", \"sys_mod_count\": \"1\", \"u_maintenance_window_start\": \"\", \"sys_updated_on\": \"2026-06-30 11:43:15\", \"sys_tags\": \"\", \"sys_id\": \"2fcd15ed01b143103e48918ce4a0a640\", \"u_availability_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_max_concurrent_provisions\": \"80\", \"sys_created_on\": \"2026-06-30 11:42:54\", \"u_account_id\": \"123456789012\", \"u_compliance_tier\": \"2\", \"sys_created_by\": \"admin\", \"u_region\": \"us-east-1\"}, \"quota_main\": {\"u_max_cpu_cores\": \"100\", \"u_effective_date\": \"2025-01-01\", \"u_max_monthly_spend\": \"25000\", \"u_cloud_environment\": \"2fcd15ed01b143103e48918ce4a0a640\", \"u_used_memory_gb\": \"64\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:43:15\", \"sys_tags\": \"\", \"u_quota_active\": \"true\", \"sys_id\": \"6fcd15ed01b143103e48918ce4a0a643\", \"u_used_cpu_cores\": \"20\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:42:54\", \"u_max_memory_gb\": \"512\", \"u_max_storage_gb\": \"10000\", \"u_used_storage_gb\": \"2000\", \"u_cost_center\": \"a7cdd1ed01b143103e48918ce4a0a6ec\", \"sys_created_by\": \"admin\", \"u_quota_period\": \"1\"}, \"cost_report_env\": {\"u_notes\": \"Auto-published: environment returned to Available status\", \"u_report_period_end\": \"2025-01-31\", \"u_total_storage_cost\": \"1200\", \"u_grand_total_cost\": \"10000\", \"u_cloud_environment\": \"2fcd15ed01b143103e48918ce4a0a640\", \"sys_mod_count\": \"1\", \"u_generated_on\": \"2025-01-31 08:00:00\", \"u_total_compute_cost\": \"8500\", \"sys_updated_on\": \"2026-06-30 11:43:15\", \"sys_tags\": \"\", \"u_total_network_cost\": \"300\", \"sys_id\": \"ebcd15ed01b143103e48918ce4a0a653\", \"u_budget_variance\": \"110000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:42:54\", \"u_report_status\": \"2\", \"u_cost_center\": \"a7cdd1ed01b143103e48918ce4a0a6ec\", \"sys_created_by\": \"admin\", \"u_report_period_start\": \"2025-01-01\"}}", "schema": "{\"u_crp_resource_request\": {\"u_number\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_crp_cost_center\"}, \"u_cloud_environment\": {\"FK\": \"u_crp_cloud_environment\"}, \"u_requested_by\": {\"FK\": \"sys_user\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_resource_type\": {\"type\": \"str\"}, \"u_requested_cpu_cores\": {\"type\": \"int\"}, \"u_requested_memory_gb\": {\"type\": \"decimal\"}, \"u_requested_storage_gb\": {\"type\": \"decimal\"}, \"u_estimated_monthly_cost\": {\"type\": \"decimal\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_target_provision_date\": {\"type\": \"str\"}}, \"u_crp_cloud_environment\": {\"u_name\": {\"type\": \"str\"}, \"u_provider\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_account_id\": {\"type\": \"str\"}, \"u_max_concurrent_provisions\": {\"type\": \"int\"}, \"u_maintenance_window_start\": {\"type\": \"str\"}, \"u_maintenance_window_end\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"sys_user\"}, \"u_compliance_tier\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_crp_cost_center\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"sys_user\"}, \"u_department\": {\"type\": \"str\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_ytd_spend\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_billing_contact_email\": {\"type\": \"str\"}, \"u_cost_center_type\": {\"type\": \"str\"}, \"u_secondary_approver\": {\"FK\": \"sys_user\"}, \"u_large_request_threshold\": {\"type\": \"decimal\"}}, \"u_crp_resource_quota\": {\"u_cost_center\": {\"FK\": \"u_crp_cost_center\"}, \"u_cloud_environment\": {\"FK\": \"u_crp_cloud_environment\"}, \"u_quota_period\": {\"type\": \"str\"}, \"u_max_cpu_cores\": {\"type\": \"int\"}, \"u_used_cpu_cores\": {\"type\": \"int\"}, \"u_max_memory_gb\": {\"type\": \"decimal\"}, \"u_used_memory_gb\": {\"type\": \"decimal\"}, \"u_max_storage_gb\": {\"type\": \"decimal\"}, \"u_used_storage_gb\": {\"type\": \"decimal\"}, \"u_max_monthly_spend\": {\"type\": \"decimal\"}, \"u_quota_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}}, \"u_crp_provisioned_resource\": {\"u_resource_request\": {\"FK\": \"u_crp_resource_request\"}, \"u_resource_id\": {\"type\": \"str\"}, \"u_resource_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_allocated_cpu_cores\": {\"type\": \"int\"}, \"u_allocated_memory_gb\": {\"type\": \"decimal\"}, \"u_allocated_storage_gb\": {\"type\": \"decimal\"}, \"u_provision_date\": {\"type\": \"str\"}, \"u_decommission_date\": {\"type\": \"str\"}, \"u_audit_hold\": {\"type\": \"bool\"}, \"u_monthly_cost\": {\"type\": \"decimal\"}, \"u_tags\": {\"type\": \"str\"}}, \"u_crp_approval_record\": {\"u_resource_request\": {\"FK\": \"u_crp_resource_request\"}, \"u_approver\": {\"FK\": \"sys_user\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}}, \"u_crp_provisioning_workflow\": {\"u_resource_request\": {\"FK\": \"u_crp_resource_request\"}, \"u_workflow_status\": {\"type\": \"str\"}, \"u_started_on\": {\"type\": \"str\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_current_step\": {\"type\": \"str\"}, \"u_total_steps\": {\"type\": \"int\"}, \"u_completed_steps\": {\"type\": \"int\"}, \"u_error_message\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_triggered_by\": {\"FK\": \"sys_user\"}, \"u_workflow_log\": {\"type\": \"str\"}}, \"u_crp_modification_request\": {\"u_provisioned_resource\": {\"FK\": \"u_crp_provisioned_resource\"}, \"u_requested_by\": {\"FK\": \"sys_user\"}, \"u_modification_type\": {\"type\": \"str\"}, \"u_mod_status\": {\"type\": \"str\"}, \"u_new_cpu_cores\": {\"type\": \"int\"}, \"u_new_memory_gb\": {\"type\": \"decimal\"}, \"u_new_storage_gb\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_cost_delta\": {\"type\": \"decimal\"}}, \"u_crp_compliance_audit\": {\"u_provisioned_resource\": {\"FK\": \"u_crp_provisioned_resource\"}, \"u_audit_title\": {\"type\": \"str\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_hold_active\": {\"type\": \"bool\"}, \"u_initiated_by\": {\"FK\": \"sys_user\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_expected_end_date\": {\"type\": \"str\"}, \"u_actual_end_date\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_remediation_notes\": {\"type\": \"str\"}}, \"u_crp_cost_report\": {\"u_cost_center\": {\"FK\": \"u_crp_cost_center\"}, \"u_cloud_environment\": {\"FK\": \"u_crp_cloud_environment\"}, \"u_report_period_start\": {\"type\": \"str\"}, \"u_report_period_end\": {\"type\": \"str\"}, \"u_total_compute_cost\": {\"type\": \"decimal\"}, \"u_total_storage_cost\": {\"type\": \"decimal\"}, \"u_total_network_cost\": {\"type\": \"decimal\"}, \"u_grand_total_cost\": {\"type\": \"decimal\"}, \"u_budget_variance\": {\"type\": \"decimal\"}, \"u_report_status\": {\"type\": \"str\"}, \"u_generated_on\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "compute_submit_auto_enrich", "fires_on_table": "u_crp_resource_request", "filter_condition": "u_stateCHANGESTO2^u_resource_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Calculate estimated monthly cost based on requested CPU and memory\n var cpuCores = parseInt(current.getValue('u_requested_cpu_cores')) || 0;\n var memoryGb = parseFloat(current.getValue('u_requested_memory_gb')) || 0;\n var storageGb = parseFloat(current.getValue('u_requested_storage_gb')) || 0;\n var estimatedCost = (cpuCores * 50) + (memoryGb * 10) + (storageGb * 0.5);\n\n // 2. Determine if secondary approval is required (cost >= 500)\n var needsSecondary = (estimatedCost >= 500) ? 'true' : 'false';\n\n // 3. Update the current resource request record via GlideRecord to enrich it\n var grReq = new GlideRecord('u_crp_resource_request');\n if (grReq.get(current.getUniqueValue())) {\n var oldCost = grReq.getValue('u_estimated_monthly_cost');\n grReq.setValue('u_estimated_monthly_cost', estimatedCost.toString());\n _ewmLog('u_crp_resource_request', 'u_estimated_monthly_cost', oldCost, grReq.getValue('u_estimated_monthly_cost'), '');\n\n var oldSecondary = grReq.getValue('u_requires_secondary_approval');\n grReq.setValue('u_requires_secondary_approval', needsSecondary);\n _ewmLog('u_crp_resource_request', 'u_requires_secondary_approval', oldSecondary, grReq.getValue('u_requires_secondary_approval'), '');\n\n var oldState = grReq.getValue('u_state');\n grReq.setValue('u_state', '3');\n _ewmLog('u_crp_resource_request', 'u_state', oldState, grReq.getValue('u_state'), '');\n\n var oldDate = grReq.getValue('u_requested_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n grReq.setValue('u_requested_date', nowStr);\n _ewmLog('u_crp_resource_request', 'u_requested_date', oldDate, grReq.getValue('u_requested_date'), '');\n\n try {\n var r1 = grReq.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(e1) { _ewmLog('','','','', e1.message || String(e1)); }\n }\n\n // 4. Write to u_crp_resource_quota to initiate the linear chain for slot_1\n var grQuota = new GlideRecord('u_crp_resource_quota');\n grQuota.addQuery('u_cost_center', current.getValue('u_cost_center'));\n grQuota.addQuery('u_cloud_environment', current.getValue('u_cloud_environment'));\n grQuota.query();\n if (grQuota.next()) {\n var oldActive = grQuota.getValue('u_quota_active');\n grQuota.setValue('u_quota_active', 'true');\n _ewmLog('u_crp_resource_quota', 'u_quota_active', oldActive, grQuota.getValue('u_quota_active'), '');\n\n var oldRequestRef = grQuota.getValue('u_last_request_ref');\n grQuota.setValue('u_last_request_ref', current.getUniqueValue());\n _ewmLog('u_crp_resource_quota', 'u_last_request_ref', oldRequestRef, grQuota.getValue('u_last_request_ref'), '');\n\n try {\n var r2 = grQuota.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grQuota.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "pending_approval_prep_quota_cost", "fires_on_table": "u_crp_resource_quota", "filter_condition": "u_quota_activeCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update cost center: set active flag to true\n var ccRef = current.getValue('u_cost_center');\n if (ccRef) {\n var grCC = new GlideRecord('u_crp_cost_center');\n grCC.addQuery('sys_id', ccRef);\n grCC.query();\n if (grCC.next()) {\n var oldCCActive = grCC.getValue('u_active');\n grCC.setValue('u_active', 'true');\n _ewmLog('u_crp_cost_center', 'u_active', oldCCActive, grCC.getValue('u_active'), '');\n try {\n var r2 = grCC.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCC.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 2. Insert approval record for primary approval using the last request reference\n var reqRef = current.getValue('u_last_request_ref');\n if (reqRef) {\n var grAppr = new GlideRecord('u_crp_approval_record');\n grAppr.initialize();\n grAppr.setValue('u_resource_request', reqRef);\n _ewmLog('u_crp_approval_record', 'u_resource_request', '', reqRef, '');\n grAppr.setValue('u_approval_type', '1');\n _ewmLog('u_crp_approval_record', 'u_approval_type', '', '1', '');\n grAppr.setValue('u_decision', '1');\n _ewmLog('u_crp_approval_record', 'u_decision', '', '1', '');\n grAppr.setValue('u_sequence_order', 1);\n _ewmLog('u_crp_approval_record', 'u_sequence_order', '', '1', '');\n try {\n var r3 = grAppr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n // 3. Update the cloud environment availability to chain to slot_2\n var envRef = current.getValue('u_cloud_environment');\n if (envRef) {\n var grEnv = new GlideRecord('u_crp_cloud_environment');\n if (grEnv.get(envRef)) {\n var oldStatus = grEnv.getValue('u_availability_status');\n grEnv.setValue('u_availability_status', '1');\n _ewmLog('u_crp_cloud_environment', 'u_availability_status', oldStatus, grEnv.getValue('u_availability_status'), '');\n\n var oldNotes = grEnv.getValue('u_notes');\n var newNotes = 'Quota activated for cost center ' + (ccRef || 'unknown') + '. Used CPU: ' + current.getValue('u_used_cpu_cores') + ', Used Memory: ' + current.getValue('u_used_memory_gb') + ' GB, Used Storage: ' + current.getValue('u_used_storage_gb') + ' GB';\n grEnv.setValue('u_notes', newNotes);\n _ewmLog('u_crp_cloud_environment', 'u_notes', oldNotes, newNotes, '');\n\n var oldMaxProv = grEnv.getValue('u_max_concurrent_provisions');\n var maxCpu = parseInt(current.getValue('u_max_cpu_cores'), 10) || 0;\n var usedCpu = parseInt(current.getValue('u_used_cpu_cores'), 10) || 0;\n var remainingSlots = maxCpu - usedCpu;\n if (remainingSlots < 0) { remainingSlots = 0; }\n grEnv.setValue('u_max_concurrent_provisions', remainingSlots);\n _ewmLog('u_crp_cloud_environment', 'u_max_concurrent_provisions', oldMaxProv, grEnv.getValue('u_max_concurrent_provisions'), '');\n\n var oldTier = grEnv.getValue('u_compliance_tier');\n var maxSpend = parseFloat(current.getValue('u_max_monthly_spend')) || 0;\n var newTier = maxSpend > 50000 ? '3' : (maxSpend > 10000 ? '2' : '1');\n grEnv.setValue('u_compliance_tier', newTier);\n _ewmLog('u_crp_cloud_environment', 'u_compliance_tier', oldTier, grEnv.getValue('u_compliance_tier'), '');\n\n try {\n var r4 = grEnv.update();\n if (!r4) { _ewmLog('','','','', 'GR update failed: ' + grEnv.getLastErrorMessage()); }\n } catch(e4) { _ewmLog('','','','', e4.message || String(e4)); }\n }\n }\n\n})(current, previous);"}, {"name": "env_available_update_resources_report", "fires_on_table": "u_crp_cloud_environment", "filter_condition": "u_availability_statusCHANGESTO1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update provisioned resources linked to requests targeting this environment\n var grProv = new GlideRecord('u_crp_provisioned_resource');\n grProv.addQuery('u_resource_request.u_cloud_environment', current.getUniqueValue());\n grProv.addQuery('u_status', '1');\n grProv.query();\n while (grProv.next()) {\n var oldStatus = grProv.getValue('u_status');\n grProv.setValue('u_status', '2');\n _ewmLog('u_crp_provisioned_resource', 'u_status', oldStatus, grProv.getValue('u_status'), '');\n\n var oldTags = grProv.getValue('u_tags');\n grProv.setValue('u_tags', 'env-available-verified');\n _ewmLog('u_crp_provisioned_resource', 'u_tags', oldTags, grProv.getValue('u_tags'), '');\n\n try {\n var r1 = grProv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grProv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update cost reports linked to this cloud environment\n var grCost = new GlideRecord('u_crp_cost_report');\n grCost.addQuery('u_cloud_environment', current.getUniqueValue());\n grCost.addQuery('u_report_status', '1');\n grCost.query();\n while (grCost.next()) {\n var oldReportStatus = grCost.getValue('u_report_status');\n grCost.setValue('u_report_status', '2');\n _ewmLog('u_crp_cost_report', 'u_report_status', oldReportStatus, grCost.getValue('u_report_status'), '');\n\n var oldNotes = grCost.getValue('u_notes');\n grCost.setValue('u_notes', 'Auto-published: environment returned to Available status');\n _ewmLog('u_crp_cost_report', 'u_notes', oldNotes, grCost.getValue('u_notes'), '');\n\n try {\n var r2 = grCost.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCost.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "set_active_resource_details", "fires_on_table": "u_crp_provisioned_resource", "filter_condition": "u_statusCHANGESTO2^u_audit_hold=false", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Set u_tags on current provisioned resource\n var oldTags = current.getValue('u_tags');\n current.setValue('u_tags', 'production-active');\n _ewmLog(current.getTableName(), 'u_tags', oldTags, current.getValue('u_tags'), '');\n\n // 2. Set u_resource_name on current provisioned resource\n var oldName = current.getValue('u_resource_name');\n current.setValue('u_resource_name', 'active-res-' + current.getValue('u_resource_id'));\n _ewmLog(current.getTableName(), 'u_resource_name', oldName, current.getValue('u_resource_name'), '');\n\n // 3. Set u_monthly_cost on current provisioned resource\n var oldCost = current.getValue('u_monthly_cost');\n var cpuCores = parseInt(current.getValue('u_allocated_cpu_cores'), 10) || 0;\n var memGb = parseFloat(current.getValue('u_allocated_memory_gb')) || 0;\n var storGb = parseFloat(current.getValue('u_allocated_storage_gb')) || 0;\n var calcCost = (cpuCores * 50) + (memGb * 10) + (storGb * 0.5);\n current.setValue('u_monthly_cost', calcCost.toString());\n _ewmLog(current.getTableName(), 'u_monthly_cost', oldCost, current.getValue('u_monthly_cost'), '');\n\n // 4. Update the cost center YTD spend via the resource request reference\n var reqSysId = current.getValue('u_resource_request');\n if (reqSysId) {\n var reqGr = new GlideRecord('u_crp_resource_request');\n if (reqGr.get(reqSysId)) {\n var ccSysId = reqGr.getValue('u_cost_center');\n if (ccSysId) {\n var ccGr = new GlideRecord('u_crp_cost_center');\n if (ccGr.get(ccSysId)) {\n var oldYtd = ccGr.getValue('u_ytd_spend');\n var newYtd = (parseFloat(oldYtd) || 0) + calcCost;\n ccGr.setValue('u_ytd_spend', newYtd.toString());\n _ewmLog('u_crp_cost_center', 'u_ytd_spend', oldYtd, ccGr.getValue('u_ytd_spend'), '');\n try {\n var r = ccGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + ccGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "update_cost_reports_on_spend_change", "fires_on_table": "u_crp_cost_center", "filter_condition": "u_ytd_spendCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n var costCenterSysId = current.getUniqueValue();\n var currentYtdSpend = parseFloat(current.getValue('u_ytd_spend')) || 0;\n var annualBudget = parseFloat(current.getValue('u_annual_budget')) || 0;\n var newVariance = annualBudget - currentYtdSpend;\n\n var gr = new GlideRecord('u_crp_cost_report');\n gr.addQuery('u_cost_center', costCenterSysId);\n gr.addQuery('u_report_status', '!=', '4');\n gr.query();\n while (gr.next()) {\n var oldVariance = gr.getValue('u_budget_variance');\n gr.setValue('u_budget_variance', newVariance);\n _ewmLog('u_crp_cost_report', 'u_budget_variance', oldVariance, gr.getValue('u_budget_variance'), '');\n\n var oldStatus = gr.getValue('u_report_status');\n gr.setValue('u_report_status', '3');\n _ewmLog('u_crp_cost_report', 'u_report_status', oldStatus, gr.getValue('u_report_status'), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Budget variance recalculated due to YTD spend update on cost center ' + current.getValue('u_code') + '. New YTD spend: ' + currentYtdSpend);\n _ewmLog('u_crp_cost_report', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}], "audits": [{"tablename": "u_crp_resource_request", "documentkey": "a3cd15ed01b143103e48918ce4a0a657", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_crp_cloud_environment", "documentkey": "2fcd15ed01b143103e48918ce4a0a640", "fieldname": "u_compliance_tier", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_crp_resource_quota", "documentkey": "6fcd15ed01b143103e48918ce4a0a643", "fieldname": "u_quota_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_crp_cloud_environment", "documentkey": "2fcd15ed01b143103e48918ce4a0a640", "fieldname": "u_notes", "oldvalue": "Production environment for US East region", "newvalue": "Quota activated for cost center a7cdd1ed01b143103e48918ce4a0a6ec. Used CPU: 20, Used Memory: 64 GB, Used Storage: 2000 GB"}, {"tablename": "u_crp_resource_request", "documentkey": "a3cd15ed01b143103e48918ce4a0a657", "fieldname": "u_requires_secondary_approval", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_crp_resource_request", "documentkey": "a3cd15ed01b143103e48918ce4a0a657", "fieldname": "u_state", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_crp_cost_center", "documentkey": "a7cdd1ed01b143103e48918ce4a0a6ec", "fieldname": "u_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_crp_cloud_environment", "documentkey": "2fcd15ed01b143103e48918ce4a0a640", "fieldname": "u_availability_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_crp_resource_request", "documentkey": "a3cd15ed01b143103e48918ce4a0a657", "fieldname": "u_requested_date", "oldvalue": "", "newvalue": "2026-06-30 04:43:15"}, {"tablename": "u_crp_cost_report", "documentkey": "ebcd15ed01b143103e48918ce4a0a653", "fieldname": "u_notes", "oldvalue": "January draft cost report", "newvalue": "Auto-published: environment returned to Available status"}, {"tablename": "u_crp_cloud_environment", "documentkey": "2fcd15ed01b143103e48918ce4a0a640", "fieldname": "u_max_concurrent_provisions", "oldvalue": "50", "newvalue": "80"}, {"tablename": "u_crp_resource_request", "documentkey": "a3cd15ed01b143103e48918ce4a0a657", "fieldname": "u_estimated_monthly_cost", "oldvalue": "0", "newvalue": "970"}, {"tablename": "u_crp_cost_report", "documentkey": "ebcd15ed01b143103e48918ce4a0a653", "fieldname": "u_report_status", "oldvalue": "1", "newvalue": "2"}], "ewm_logs": [{"sys_id": "28ed19ed01b143103e48918ce4a0a6e8", "u_br_name": "env_available_update_resources_report", "u_table_name": "u_crp_cost_report", "u_field_name": "u_notes", "u_old_value": "January draft cost report", "u_new_value": "Auto-published: environment returned to Available status", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "2cedd1ed01b143103e48918ce4a0a6d0", "u_br_name": "compute_submit_auto_enrich", "u_table_name": "u_crp_resource_request", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "2cedd1ed01b143103e48918ce4a0a6d2", "u_br_name": "compute_submit_auto_enrich", "u_table_name": "u_crp_resource_quota", "u_field_name": "u_quota_active", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "60ed19ed01b143103e48918ce4a0a6e6", "u_br_name": "pending_approval_prep_quota_cost", "u_table_name": "u_crp_cloud_environment", "u_field_name": "u_compliance_tier", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "6ced19ed01b143103e48918ce4a0a6e4", "u_br_name": "pending_approval_prep_quota_cost", "u_table_name": "u_crp_cloud_environment", "u_field_name": "u_notes", "u_old_value": "Production environment for US East region", "u_new_value": "Quota activated for cost center a7cdd1ed01b143103e48918ce4a0a6ec. Used CPU: 20, Used Memory: 64 GB, Used Storage: 2000 GB", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "6cedd1ed01b143103e48918ce4a0a6d4", "u_br_name": "pending_approval_prep_quota_cost", "u_table_name": "u_crp_cost_center", "u_field_name": "u_active", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "a0edd1ed01b143103e48918ce4a0a6d0", "u_br_name": "compute_submit_auto_enrich", "u_table_name": "u_crp_resource_request", "u_field_name": "u_requires_secondary_approval", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "a4edd1ed01b143103e48918ce4a0a6d1", "u_br_name": "compute_submit_auto_enrich", "u_table_name": "u_crp_resource_request", "u_field_name": "u_requested_date", "u_old_value": "", "u_new_value": "2026-06-30 04:43:15", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "a4edd1ed01b143103e48918ce4a0a6d3", "u_br_name": "compute_submit_auto_enrich", "u_table_name": "u_crp_resource_quota", "u_field_name": "u_last_request_ref", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "aced19ed01b143103e48918ce4a0a6e7", "u_br_name": "env_available_update_resources_report", "u_table_name": "u_crp_cost_report", "u_field_name": "u_report_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "e0edd1ed01b143103e48918ce4a0a6cf", "u_br_name": "compute_submit_auto_enrich", "u_table_name": "u_crp_resource_request", "u_field_name": "u_estimated_monthly_cost", "u_old_value": "0", "u_new_value": "970", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "e4ed19ed01b143103e48918ce4a0a6e5", "u_br_name": "pending_approval_prep_quota_cost", "u_table_name": "u_crp_cloud_environment", "u_field_name": "u_max_concurrent_provisions", "u_old_value": "50", "u_new_value": "80", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}, {"sys_id": "e8edd1ed01b143103e48918ce4a0a6d6", "u_br_name": "pending_approval_prep_quota_cost", "u_table_name": "u_crp_cloud_environment", "u_field_name": "u_availability_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:43:15"}], "metadata": "{\"domain\": \"cloud_resource_provisioning\", \"primary_table\": \"u_crp_resource_request\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 3, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_clm_contract", "parameters": "{\"table_name\": \"u_clm_contract\", \"operation\": \"update\", \"fields\": {\"u_status\": \"5\"}}", "seed_data": "{\"u_name\": \"Greenfield IT Managed Services Agreement\", \"u_number\": \"CLM-SA-000471\", \"u_expiration_date\": \"2026-12-31\", \"u_governing_law\": \"State of Delaware, USA\", \"sys_mod_count\": \"2\", \"u_total_value\": \"250000\", \"sys_updated_on\": \"2026-06-30 10:09:19\", \"u_internal_signature_date\": \"2026-06-30\", \"sys_tags\": \"\", \"sys_id\": \"7348452901bd03103e48918ce4a0a6bf\", \"u_description\": \"Managed IT services agreement covering infrastructure support and cloud operations.\", \"sys_updated_by\": \"admin\", \"u_approval_threshold\": \"500000\", \"sys_created_on\": \"2026-06-30 10:08:59\", \"u_contract_type\": \"1\", \"u_renewal_window_days\": \"90\", \"u_start_date\": \"2025-01-01\", \"u_currency\": \"1\", \"u_counterparty\": \"7f48052901bd03103e48918ce4a0a6e8\", \"u_status\": \"5\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"counterparty_main\": {\"u_name\": \"Greenfield Technologies Ltd\", \"u_notes\": \"Service agreement approved on 2026-06-30\", \"u_country\": \"United States\", \"u_registration_number\": \"REG-2024-88712\", \"u_risk_rating\": \"1\", \"u_onboarding_date\": \"2024-06-15\", \"sys_mod_count\": \"1\", \"u_legal_entity_name\": \"Greenfield Technologies Ltd.\", \"sys_updated_on\": \"2026-06-30 10:09:19\", \"u_preferred_currency\": \"1\", \"sys_tags\": \"\", \"sys_id\": \"7f48052901bd03103e48918ce4a0a6e8\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:08:59\", \"u_active\": \"true\", \"u_primary_contact_email\": \"diana.morales@greenfieldtech.com\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Diana Morales\"}}", "schema": "{\"u_clm_contract\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_counterparty\": {\"FK\": \"u_clm_counterparty\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_expiration_date\": {\"type\": \"str\"}, \"u_renewal_window_days\": {\"type\": \"int\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_governing_law\": {\"type\": \"str\"}, \"u_internal_signature_date\": {\"type\": \"str\"}}, \"u_clm_counterparty\": {\"u_name\": {\"type\": \"str\"}, \"u_counterparty_type\": {\"type\": \"str\"}, \"u_legal_entity_name\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_preferred_currency\": {\"type\": \"str\"}}, \"u_clm_clause\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_clause_number\": {\"type\": \"str\"}, \"u_clause_type\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_clause_text\": {\"type\": \"str\"}, \"u_is_standard\": {\"type\": \"bool\"}, \"u_negotiable\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_clause_template\": {\"FK\": \"u_clm_clause_template\"}, \"u_approved_by_legal\": {\"type\": \"bool\"}, \"u_sort_order\": {\"type\": \"int\"}}, \"u_clm_obligation\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_name\": {\"type\": \"str\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_responsible_party\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"bool\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_recurrence\": {\"type\": \"str\"}}, \"u_clm_renewal_request\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_proposed_start_date\": {\"type\": \"str\"}, \"u_proposed_end_date\": {\"type\": \"str\"}, \"u_proposed_value\": {\"type\": \"decimal\"}, \"u_renewal_status\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_terms_changed\": {\"type\": \"bool\"}}, \"u_clm_review\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_redline_count\": {\"type\": \"int\"}, \"u_requires_escalation\": {\"type\": \"bool\"}}, \"u_clm_amendment\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_amendment_number\": {\"type\": \"str\"}, \"u_amendment_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_value_change\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_counterparty_agreed\": {\"type\": \"bool\"}, \"u_extends_expiry\": {\"type\": \"bool\"}, \"u_new_expiry_date\": {\"type\": \"str\"}}, \"u_clm_clause_template\": {\"u_name\": {\"type\": \"str\"}, \"u_clause_type\": {\"type\": \"str\"}, \"u_template_text\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_mandatory\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_applicable_contract_type\": {\"type\": \"str\"}, \"u_usage_count\": {\"type\": \"int\"}}, \"u_clm_termination\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_termination_reason\": {\"type\": \"str\"}, \"u_notice_date\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_initiated_by\": {\"type\": \"str\"}, \"u_settlement_amount\": {\"type\": \"decimal\"}, \"u_dispute_raised\": {\"type\": \"bool\"}, \"u_notice_period_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_final_status\": {\"type\": \"str\"}}, \"u_clm_compliance_event\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_counterparty\": {\"FK\": \"u_clm_counterparty\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_reported_by\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"type\": \"str\"}, \"u_fine_amount\": {\"type\": \"decimal\"}, \"u_remediation_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "approve_svc_agreement_set_defaults", "fires_on_table": "u_clm_contract", "filter_condition": "u_statusCHANGESTO5^u_contract_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current contract fields via GlideRecord (after-BR requires explicit update) ---\n var grContract = new GlideRecord('u_clm_contract');\n if (grContract.get(current.getUniqueValue())) {\n // Set governing law to a standard value for approved service agreements\n var oldGovLaw = grContract.getValue('u_governing_law');\n grContract.setValue('u_governing_law', 'State of Delaware, USA');\n _ewmLog('u_clm_contract', 'u_governing_law', oldGovLaw, grContract.getValue('u_governing_law'), '');\n\n // Stamp the internal signature date as today\n var oldSigDate = grContract.getValue('u_internal_signature_date');\n var today = new GlideDateTime().getDate().toString();\n grContract.setValue('u_internal_signature_date', today);\n _ewmLog('u_clm_contract', 'u_internal_signature_date', oldSigDate, grContract.getValue('u_internal_signature_date'), '');\n\n try {\n var rC = grContract.update();\n if (!rC) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grContract.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // --- 2. Update linked counterparty ---\n var today2 = new GlideDateTime().getDate().toString();\n var cpSysId = current.getValue('u_counterparty');\n if (cpSysId) {\n var gr = new GlideRecord('u_clm_counterparty');\n gr.addQuery('sys_id', cpSysId);\n gr.query();\n if (gr.next()) {\n // Set risk_rating to Low (1) for approved service agreement counterparties\n var oldRisk = gr.getValue('u_risk_rating');\n gr.setValue('u_risk_rating', '1');\n _ewmLog('u_clm_counterparty', 'u_risk_rating', oldRisk, gr.getValue('u_risk_rating'), '');\n\n // Append approval note\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Service agreement approved on ' + today2);\n _ewmLog('u_clm_counterparty', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n // Align preferred currency to USD for approved service agreements\n var oldCurrency = gr.getValue('u_preferred_currency');\n gr.setValue('u_preferred_currency', '1');\n _ewmLog('u_clm_counterparty', 'u_preferred_currency', oldCurrency, gr.getValue('u_preferred_currency'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "activate_svc_agreement_obligations", "fires_on_table": "u_clm_contract", "filter_condition": "u_statusCHANGESTO5^u_contract_type=1^u_counterpartyISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the counterparty risk_rating to Low (vetted active SA)\n var cpSysId = current.getValue('u_counterparty');\n if (cpSysId) {\n var grCp = new GlideRecord('u_clm_counterparty');\n grCp.addQuery('sys_id', cpSysId);\n grCp.query();\n if (grCp.next()) {\n var oldRisk = grCp.getValue('u_risk_rating');\n grCp.setValue('u_risk_rating', '1');\n _ewmLog('u_clm_counterparty', 'u_risk_rating', oldRisk, grCp.getValue('u_risk_rating'), '');\n try {\n var rCp = grCp.update();\n if (!rCp) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grCp.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n // 2. Insert a compliance obligation for the newly active contract\n var grObl = new GlideRecord('u_clm_obligation');\n grObl.initialize();\n grObl.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_clm_obligation', 'u_contract', '', current.getUniqueValue(), '');\n\n grObl.setValue('u_obligation_type', '4');\n _ewmLog('u_clm_obligation', 'u_obligation_type', '', '4', '');\n\n grObl.setValue('u_status', '1');\n _ewmLog('u_clm_obligation', 'u_status', '', '1', '');\n\n grObl.setValue('u_description', 'Auto-generated compliance obligation upon contract activation');\n _ewmLog('u_clm_obligation', 'u_description', '', 'Auto-generated compliance obligation upon contract activation', '');\n\n grObl.setValue('u_priority', '2');\n _ewmLog('u_clm_obligation', 'u_priority', '', '2', '');\n\n grObl.setValue('u_responsible_party', 'Compliance Team');\n _ewmLog('u_clm_obligation', 'u_responsible_party', '', 'Compliance Team', '');\n\n grObl.setValue('u_recurrence', '3');\n _ewmLog('u_clm_obligation', 'u_recurrence', '', '3', '');\n\n grObl.setValue('u_penalty_clause', 'false');\n _ewmLog('u_clm_obligation', 'u_penalty_clause', '', 'false', '');\n\n try {\n var rObl = grObl.insert();\n if (!rObl) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grObl.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "active_procurement_clause_compliance", "fires_on_table": "u_clm_contract", "filter_condition": "u_statusCHANGESTO5^u_contract_type=1^u_currency=1", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update all clauses for this contract: approve by legal and set risk to Low\n var grClause = new GlideRecord('u_clm_clause');\n grClause.addQuery('u_contract', current.getUniqueValue());\n grClause.query();\n while (grClause.next()) {\n var oldApproved = grClause.getValue('u_approved_by_legal');\n grClause.setValue('u_approved_by_legal', 'true');\n _ewmLog('u_clm_clause', 'u_approved_by_legal', oldApproved, grClause.getValue('u_approved_by_legal'), '');\n\n var oldRisk = grClause.getValue('u_risk_level');\n grClause.setValue('u_risk_level', '1');\n _ewmLog('u_clm_clause', 'u_risk_level', oldRisk, grClause.getValue('u_risk_level'), '');\n\n try {\n var r = grClause.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grClause.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Insert a compliance event for regulatory audit tracking\n var grComp = new GlideRecord('u_clm_compliance_event');\n grComp.initialize();\n grComp.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_clm_compliance_event', 'u_contract', '', current.getUniqueValue(), '');\n\n grComp.setValue('u_event_type', '2');\n _ewmLog('u_clm_compliance_event', 'u_event_type', '', '2', '');\n\n grComp.setValue('u_severity', '2');\n _ewmLog('u_clm_compliance_event', 'u_severity', '', '2', '');\n\n grComp.setValue('u_status', '1');\n _ewmLog('u_clm_compliance_event', 'u_status', '', '1', '');\n\n grComp.setValue('u_description', 'Auto-generated regulatory audit event for active service agreement contract ' + current.getValue('u_number'));\n _ewmLog('u_clm_compliance_event', 'u_description', '', 'Auto-generated regulatory audit event for active service agreement contract ' + current.getValue('u_number'), '');\n\n grComp.setValue('u_reported_by', 'System');\n _ewmLog('u_clm_compliance_event', 'u_reported_by', '', 'System', '');\n\n try {\n var r2 = grComp.insert();\n if (!r2) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grComp.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_clm_counterparty", "documentkey": "7f48052901bd03103e48918ce4a0a6e8", "fieldname": "u_risk_rating", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_clm_contract", "documentkey": "7348452901bd03103e48918ce4a0a6bf", "fieldname": "u_internal_signature_date", "oldvalue": "2024-11-01", "newvalue": "2026-06-30"}, {"tablename": "u_clm_counterparty", "documentkey": "7f48052901bd03103e48918ce4a0a6e8", "fieldname": "u_preferred_currency", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_clm_contract", "documentkey": "7348452901bd03103e48918ce4a0a6bf", "fieldname": "u_status", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_clm_counterparty", "documentkey": "7f48052901bd03103e48918ce4a0a6e8", "fieldname": "u_notes", "oldvalue": "Initial onboarding complete", "newvalue": "Service agreement approved on 2026-06-30"}, {"tablename": "u_clm_contract", "documentkey": "7348452901bd03103e48918ce4a0a6bf", "fieldname": "u_governing_law", "oldvalue": "State of New York, USA", "newvalue": "State of Delaware, USA"}, {"tablename": "u_clm_obligation", "documentkey": "f868892901bd03103e48918ce4a0a66d", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_compliance_event", "documentkey": "7468892901bd03103e48918ce4a0a672", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_obligation", "documentkey": "f868892901bd03103e48918ce4a0a66d", "fieldname": "u_penalty_clause", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "7468892901bd03103e48918ce4a0a672", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_obligation", "documentkey": "f868892901bd03103e48918ce4a0a66d", "fieldname": "u_description", "oldvalue": "", "newvalue": "Auto-generated compliance obligation upon contract activation"}, {"tablename": "u_clm_obligation", "documentkey": "f868892901bd03103e48918ce4a0a66d", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_compliance_event", "documentkey": "7468892901bd03103e48918ce4a0a672", "fieldname": "u_fine_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "7468892901bd03103e48918ce4a0a672", "fieldname": "u_severity", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_obligation", "documentkey": "f868892901bd03103e48918ce4a0a66d", "fieldname": "u_recurrence", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_clm_obligation", "documentkey": "f868892901bd03103e48918ce4a0a66d", "fieldname": "u_penalty_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "7468892901bd03103e48918ce4a0a672", "fieldname": "u_reported_by", "oldvalue": "", "newvalue": "System"}, {"tablename": "u_clm_compliance_event", "documentkey": "7468892901bd03103e48918ce4a0a672", "fieldname": "u_contract", "oldvalue": "", "newvalue": "7348452901bd03103e48918ce4a0a6bf"}, {"tablename": "u_clm_obligation", "documentkey": "f868892901bd03103e48918ce4a0a66d", "fieldname": "u_contract", "oldvalue": "", "newvalue": "7348452901bd03103e48918ce4a0a6bf"}, {"tablename": "u_clm_compliance_event", "documentkey": "7468892901bd03103e48918ce4a0a672", "fieldname": "u_description", "oldvalue": "", "newvalue": "Auto-generated regulatory audit event for active service agreement contract CLM-SA-000471"}, {"tablename": "u_clm_obligation", "documentkey": "f868892901bd03103e48918ce4a0a66d", "fieldname": "u_obligation_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_clm_compliance_event", "documentkey": "7468892901bd03103e48918ce4a0a672", "fieldname": "u_remediation_required", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "3c68452901bd03103e48918ce4a0a6c6", "u_br_name": "approve_svc_agreement_set_defaults", "u_table_name": "u_clm_contract", "u_field_name": "u_internal_signature_date", "u_old_value": "2024-11-01", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:09:19"}, {"sys_id": "7068452901bd03103e48918ce4a0a6c8", "u_br_name": "approve_svc_agreement_set_defaults", "u_table_name": "u_clm_counterparty", "u_field_name": "u_risk_rating", "u_old_value": "3", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:09:19"}, {"sys_id": "7468452901bd03103e48918ce4a0a6c9", "u_br_name": "approve_svc_agreement_set_defaults", "u_table_name": "u_clm_counterparty", "u_field_name": "u_preferred_currency", "u_old_value": "3", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:09:19"}, {"sys_id": "7868892901bd03103e48918ce4a0a668", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_counterparty", "u_field_name": "u_risk_rating", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:09:19"}, {"sys_id": "7c68452901bd03103e48918ce4a0a6c5", "u_br_name": "approve_svc_agreement_set_defaults", "u_table_name": "u_clm_contract", "u_field_name": "u_governing_law", "u_old_value": "State of New York, USA", "u_new_value": "State of Delaware, USA", "u_error": "", "sys_created_on": "2026-06-30 10:09:19"}, {"sys_id": "f068892901bd03103e48918ce4a0a669", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_obligation", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "7348452901bd03103e48918ce4a0a6bf", "u_error": "", "sys_created_on": "2026-06-30 10:09:19"}, {"sys_id": "f868452901bd03103e48918ce4a0a6c8", "u_br_name": "approve_svc_agreement_set_defaults", "u_table_name": "u_clm_counterparty", "u_field_name": "u_notes", "u_old_value": "Initial onboarding complete", "u_new_value": "Service agreement approved on 2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:09:19"}, {"sys_id": "3068892901bd03103e48918ce4a0a66c", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_obligation", "u_field_name": "u_responsible_party", "u_old_value": "", "u_new_value": "Compliance Team", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "3868892901bd03103e48918ce4a0a66f", "u_br_name": "active_procurement_clause_compliance", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "3c68892901bd03103e48918ce4a0a669", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_obligation", "u_field_name": "u_obligation_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "3c68892901bd03103e48918ce4a0a671", "u_br_name": "active_procurement_clause_compliance", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_reported_by", "u_old_value": "", "u_new_value": "System", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "7068892901bd03103e48918ce4a0a670", "u_br_name": "active_procurement_clause_compliance", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_severity", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "7468892901bd03103e48918ce4a0a66a", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_obligation", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "7868892901bd03103e48918ce4a0a66c", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_obligation", "u_field_name": "u_recurrence", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "b068892901bd03103e48918ce4a0a66d", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_obligation", "u_field_name": "u_penalty_clause", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "b868892901bd03103e48918ce4a0a670", "u_br_name": "active_procurement_clause_compliance", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "bc68892901bd03103e48918ce4a0a66a", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_obligation", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Auto-generated compliance obligation upon contract activation", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "f068892901bd03103e48918ce4a0a671", "u_br_name": "active_procurement_clause_compliance", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Auto-generated regulatory audit event for active service agreement contract CLM-SA-000471", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "f468892901bd03103e48918ce4a0a66b", "u_br_name": "activate_svc_agreement_obligations", "u_table_name": "u_clm_obligation", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}, {"sys_id": "fc68892901bd03103e48918ce4a0a66e", "u_br_name": "active_procurement_clause_compliance", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "7348452901bd03103e48918ce4a0a6bf", "u_error": "", "sys_created_on": "2026-06-30 10:09:20"}], "metadata": "{\"domain\": \"contract_lifecycle_management\", \"primary_table\": \"u_clm_contract\", \"topology\": [\"flat\"], \"num_brs\": \"3\", \"total_brs_fired\": 3, \"expected_br_count\": 3, \"all_brs_fired\": true, \"audit_count\": 22}"} {"tool_name": "insert_clm_contract", "parameters": "{\"table_name\": \"u_clm_contract\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"CTR-CASCADE-00001\", \"u_name\": \"Service Agreement - Alpha Holdings\", \"u_counterparty\": \"@counterparty_main.sys_id\", \"u_contract_type\": \"1\", \"u_status\": \"1\", \"u_description\": \"Master service agreement with Alpha Holdings for cascade test\", \"u_total_value\": 250000.0, \"u_currency\": \"1\", \"u_start_date\": \"2025-07-01\", \"u_expiration_date\": \"2026-06-30\", \"u_renewal_window_days\": 90, \"u_approval_threshold\": 500000.0, \"u_governing_law\": \"State of New York\"}}", "seed_data": null, "supporting_data": "{\"counterparty_main\": {\"u_name\": \"Cascade Test Counterparty Alpha\", \"u_notes\": \"Auto-updated: linked to new Service Agreement contract CTR-CASCADE-00001\", \"u_country\": \"United States\", \"u_registration_number\": \"REG-20250101-ALPHA\", \"u_risk_rating\": \"3\", \"u_onboarding_date\": \"2026-06-30\", \"sys_mod_count\": \"1\", \"u_legal_entity_name\": \"Alpha Holdings LLC\", \"sys_updated_on\": \"2026-06-30 11:03:46\", \"u_preferred_currency\": \"1\", \"sys_tags\": \"\", \"sys_id\": \"ddc4d161017143103e48918ce4a0a6f0\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:03:26\", \"u_active\": \"true\", \"u_primary_contact_email\": \"jane.doe@alphaholdings.example.com\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Doe\"}}", "schema": "{\"u_clm_contract\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_counterparty\": {\"FK\": \"u_clm_counterparty\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_expiration_date\": {\"type\": \"str\"}, \"u_renewal_window_days\": {\"type\": \"int\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_governing_law\": {\"type\": \"str\"}, \"u_internal_signature_date\": {\"type\": \"str\"}}, \"u_clm_counterparty\": {\"u_name\": {\"type\": \"str\"}, \"u_counterparty_type\": {\"type\": \"str\"}, \"u_legal_entity_name\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_preferred_currency\": {\"type\": \"str\"}}, \"u_clm_clause\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_clause_number\": {\"type\": \"str\"}, \"u_clause_type\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_clause_text\": {\"type\": \"str\"}, \"u_is_standard\": {\"type\": \"bool\"}, \"u_negotiable\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_clause_template\": {\"FK\": \"u_clm_clause_template\"}, \"u_approved_by_legal\": {\"type\": \"bool\"}, \"u_sort_order\": {\"type\": \"int\"}}, \"u_clm_obligation\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_name\": {\"type\": \"str\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_responsible_party\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"bool\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_recurrence\": {\"type\": \"str\"}}, \"u_clm_renewal_request\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_proposed_start_date\": {\"type\": \"str\"}, \"u_proposed_end_date\": {\"type\": \"str\"}, \"u_proposed_value\": {\"type\": \"decimal\"}, \"u_renewal_status\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_terms_changed\": {\"type\": \"bool\"}}, \"u_clm_review\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_redline_count\": {\"type\": \"int\"}, \"u_requires_escalation\": {\"type\": \"bool\"}}, \"u_clm_amendment\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_amendment_number\": {\"type\": \"str\"}, \"u_amendment_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_value_change\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_counterparty_agreed\": {\"type\": \"bool\"}, \"u_extends_expiry\": {\"type\": \"bool\"}, \"u_new_expiry_date\": {\"type\": \"str\"}}, \"u_clm_clause_template\": {\"u_name\": {\"type\": \"str\"}, \"u_clause_type\": {\"type\": \"str\"}, \"u_template_text\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_mandatory\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_applicable_contract_type\": {\"type\": \"str\"}, \"u_usage_count\": {\"type\": \"int\"}}, \"u_clm_termination\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_termination_reason\": {\"type\": \"str\"}, \"u_notice_date\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_initiated_by\": {\"type\": \"str\"}, \"u_settlement_amount\": {\"type\": \"decimal\"}, \"u_dispute_raised\": {\"type\": \"bool\"}, \"u_notice_period_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_final_status\": {\"type\": \"str\"}}, \"u_clm_compliance_event\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_counterparty\": {\"FK\": \"u_clm_counterparty\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_reported_by\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"type\": \"str\"}, \"u_fine_amount\": {\"type\": \"decimal\"}, \"u_remediation_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "init_counterparty_on_svc_draft", "fires_on_table": "u_clm_contract", "filter_condition": "u_status=1^u_contract_type=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n var cpSysId = current.getValue('u_counterparty');\n if (!cpSysId) {\n _ewmLog('', '', '', '', 'No counterparty linked to contract');\n return;\n }\n\n var gr = new GlideRecord('u_clm_counterparty');\n gr.addQuery('sys_id', cpSysId);\n gr.query();\n if (gr.next()) {\n var oldActive = gr.getValue('u_active');\n gr.setValue('u_active', 'true');\n _ewmLog('u_clm_counterparty', 'u_active', oldActive, gr.getValue('u_active'), '');\n\n var oldRisk = gr.getValue('u_risk_rating');\n gr.setValue('u_risk_rating', '3');\n _ewmLog('u_clm_counterparty', 'u_risk_rating', oldRisk, gr.getValue('u_risk_rating'), '');\n\n var oldCurrency = gr.getValue('u_preferred_currency');\n gr.setValue('u_preferred_currency', '1');\n _ewmLog('u_clm_counterparty', 'u_preferred_currency', oldCurrency, gr.getValue('u_preferred_currency'), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Auto-updated: linked to new Service Agreement contract ' + current.getValue('u_number'));\n _ewmLog('u_clm_counterparty', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n var oldOnboarding = gr.getValue('u_onboarding_date');\n var today = new GlideDateTime().getDate().toString();\n gr.setValue('u_onboarding_date', today);\n _ewmLog('u_clm_counterparty', 'u_onboarding_date', oldOnboarding, gr.getValue('u_onboarding_date'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Counterparty record not found for sys_id: ' + cpSysId);\n }\n})(current, previous);"}, {"name": "high_risk_counterparty_compliance", "fires_on_table": "u_clm_counterparty", "filter_condition": "u_risk_rating=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var cGr = new GlideRecord('u_clm_contract');\n cGr.addQuery('u_counterparty', current.getUniqueValue());\n cGr.query();\n while (cGr.next()) {\n var ce = new GlideRecord('u_clm_compliance_event');\n ce.initialize();\n ce.setValue('u_contract', cGr.getUniqueValue());\n _ewmLog('u_clm_compliance_event', 'u_contract', '', cGr.getUniqueValue(), '');\n ce.setValue('u_counterparty', current.getUniqueValue());\n _ewmLog('u_clm_compliance_event', 'u_counterparty', '', current.getUniqueValue(), '');\n ce.setValue('u_event_type', '2');\n _ewmLog('u_clm_compliance_event', 'u_event_type', '', '2', '');\n ce.setValue('u_severity', '3');\n _ewmLog('u_clm_compliance_event', 'u_severity', '', '3', '');\n ce.setValue('u_status', '1');\n _ewmLog('u_clm_compliance_event', 'u_status', '', '1', '');\n ce.setValue('u_description', 'Counterparty risk rating elevated to High - compliance review required');\n _ewmLog('u_clm_compliance_event', 'u_description', '', 'Counterparty risk rating elevated to High - compliance review required', '');\n ce.setValue('u_reported_by', 'System');\n _ewmLog('u_clm_compliance_event', 'u_reported_by', '', 'System', '');\n ce.setValue('u_remediation_required', 'true');\n _ewmLog('u_clm_compliance_event', 'u_remediation_required', '', 'true', '');\n try {\n var r1 = ce.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + ce.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n var ob = new GlideRecord('u_clm_obligation');\n ob.addQuery('u_contract', cGr.getUniqueValue());\n ob.addQuery('u_status', '1');\n ob.query();\n while (ob.next()) {\n var oldPri = ob.getValue('u_priority');\n ob.setValue('u_priority', '3');\n _ewmLog('u_clm_obligation', 'u_priority', oldPri, '3', '');\n var oldDesc = ob.getValue('u_description');\n var newDesc = (oldDesc ? oldDesc + ' ' : '') + '[HIGH RISK COUNTERPARTY]';\n ob.setValue('u_description', newDesc);\n _ewmLog('u_clm_obligation', 'u_description', oldDesc, newDesc, '');\n try {\n var r2 = ob.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + ob.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "compliance_event_init_review_clause", "fires_on_table": "u_clm_compliance_event", "filter_condition": "u_event_type=2", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var oldRemediation = current.getValue('u_remediation_required');\n current.setValue('u_remediation_required', 'true');\n _ewmLog('u_clm_compliance_event', 'u_remediation_required', oldRemediation, current.getValue('u_remediation_required'), '');\n\n var oldSeverity = current.getValue('u_severity');\n current.setValue('u_severity', '2');\n _ewmLog('u_clm_compliance_event', 'u_severity', oldSeverity, current.getValue('u_severity'), '');\n\n var grReview = new GlideRecord('u_clm_review');\n grReview.initialize();\n grReview.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_review', 'u_contract', '', current.getValue('u_contract'), '');\n grReview.setValue('u_review_type', '1');\n _ewmLog('u_clm_review', 'u_review_type', '', '1', '');\n try {\n var rReview = grReview.insert();\n if (!rReview) { _ewmLog('','','','', 'GR insert failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n var grClause = new GlideRecord('u_clm_clause');\n grClause.initialize();\n grClause.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_clause', 'u_contract', '', current.getValue('u_contract'), '');\n grClause.setValue('u_clause_type', '4');\n _ewmLog('u_clm_clause', 'u_clause_type', '', '4', '');\n try {\n var rClause = grClause.insert();\n if (!rClause) { _ewmLog('','','','', 'GR insert failed: ' + grClause.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "init_legal_review_defaults", "fires_on_table": "u_clm_review", "filter_condition": "u_review_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n var oldStatus = current.getValue('u_review_status');\n current.setValue('u_review_status', '1');\n _ewmLog('u_clm_review', 'u_review_status', oldStatus, current.getValue('u_review_status'), '');\n\n var oldEscalation = current.getValue('u_requires_escalation');\n current.setValue('u_requires_escalation', 'true');\n _ewmLog('u_clm_review', 'u_requires_escalation', oldEscalation, current.getValue('u_requires_escalation'), '');\n\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var gr = new GlideRecord('u_clm_contract');\n gr.addQuery('sys_id', contractRef);\n gr.query();\n if (gr.next()) {\n var oldContractStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_clm_contract', 'u_status', oldContractStatus, gr.getValue('u_status'), '');\n\n var oldGovLaw = gr.getValue('u_governing_law');\n gr.setValue('u_governing_law', 'State of Delaware');\n _ewmLog('u_clm_contract', 'u_governing_law', oldGovLaw, gr.getValue('u_governing_law'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "create_renewal_on_contract_review", "fires_on_table": "u_clm_contract", "filter_condition": "u_statusCHANGESTO2^u_contract_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_clm_renewal_request');\n gr.initialize();\n gr.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_clm_renewal_request', 'u_contract', '', current.getUniqueValue(), '');\n gr.setValue('u_renewal_status', '2');\n _ewmLog('u_clm_renewal_request', 'u_renewal_status', '', '2', '');\n gr.setValue('u_justification', 'Auto-created: contract entered Under Review for Service Agreement');\n _ewmLog('u_clm_renewal_request', 'u_justification', '', 'Auto-created: contract entered Under Review for Service Agreement', '');\n gr.setValue('u_requested_by', 'System');\n _ewmLog('u_clm_renewal_request', 'u_requested_by', '', 'System', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n})(current, previous);"}, {"name": "renewal_req_create_oblig_and_amend", "fires_on_table": "u_clm_renewal_request", "filter_condition": "u_renewal_status=2^u_terms_changed=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n var grObl = new GlideRecord('u_clm_obligation');\n grObl.initialize();\n grObl.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_obligation', 'u_contract', '', current.getValue('u_contract'), '');\n grObl.setValue('u_obligation_type', '5');\n _ewmLog('u_clm_obligation', 'u_obligation_type', '', '5', '');\n grObl.setValue('u_description', 'Renewal obligation created from renewal request ' + current.getValue('u_number'));\n _ewmLog('u_clm_obligation', 'u_description', '', 'Renewal obligation created from renewal request ' + current.getValue('u_number'), '');\n grObl.setValue('u_status', '1');\n _ewmLog('u_clm_obligation', 'u_status', '', '1', '');\n grObl.setValue('u_responsible_party', current.getValue('u_requested_by'));\n _ewmLog('u_clm_obligation', 'u_responsible_party', '', current.getValue('u_requested_by'), '');\n grObl.setValue('u_priority', '2');\n _ewmLog('u_clm_obligation', 'u_priority', '', '2', '');\n grObl.setValue('u_recurrence', '1');\n _ewmLog('u_clm_obligation', 'u_recurrence', '', '1', '');\n grObl.setValue('u_penalty_clause', 'false');\n _ewmLog('u_clm_obligation', 'u_penalty_clause', '', 'false', '');\n try {\n var rObl = grObl.insert();\n if (!rObl) { _ewmLog('','','','', 'GR insert failed on u_clm_obligation: ' + grObl.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n var grAmend = new GlideRecord('u_clm_amendment');\n grAmend.initialize();\n grAmend.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_amendment', 'u_contract', '', current.getValue('u_contract'), '');\n grAmend.setValue('u_amendment_type', '3');\n _ewmLog('u_clm_amendment', 'u_amendment_type', '', '3', '');\n grAmend.setValue('u_description', 'Auto-generated term extension amendment for renewal request ' + current.getValue('u_number'));\n _ewmLog('u_clm_amendment', 'u_description', '', 'Auto-generated term extension amendment for renewal request ' + current.getValue('u_number'), '');\n grAmend.setValue('u_status', '1');\n _ewmLog('u_clm_amendment', 'u_status', '', '1', '');\n grAmend.setValue('u_requested_by', current.getValue('u_requested_by'));\n _ewmLog('u_clm_amendment', 'u_requested_by', '', current.getValue('u_requested_by'), '');\n grAmend.setValue('u_extends_expiry', 'true');\n _ewmLog('u_clm_amendment', 'u_extends_expiry', '', 'true', '');\n grAmend.setValue('u_new_expiry_date', current.getValue('u_proposed_end_date'));\n _ewmLog('u_clm_amendment', 'u_new_expiry_date', '', current.getValue('u_proposed_end_date'), '');\n grAmend.setValue('u_effective_date', current.getValue('u_proposed_start_date'));\n _ewmLog('u_clm_amendment', 'u_effective_date', '', current.getValue('u_proposed_start_date'), '');\n grAmend.setValue('u_value_change', current.getValue('u_proposed_value'));\n _ewmLog('u_clm_amendment', 'u_value_change', '', current.getValue('u_proposed_value'), '');\n grAmend.setValue('u_counterparty_agreed', 'false');\n _ewmLog('u_clm_amendment', 'u_counterparty_agreed', '', 'false', '');\n try {\n var rAmend = grAmend.insert();\n if (!rAmend) { _ewmLog('','','','', 'GR insert failed on u_clm_amendment: ' + grAmend.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_expiration_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_approval_threshold", "oldvalue": "", "newvalue": "500000"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_currency", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_counterparty", "documentkey": "ddc4d161017143103e48918ce4a0a6f0", "fieldname": "u_preferred_currency", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_clm_renewal_request", "documentkey": "16d49561017143103e48918ce4a0a6fe", "fieldname": "u_requested_by", "oldvalue": "", "newvalue": "System"}, {"tablename": "u_clm_review", "documentkey": "16d49561017143103e48918ce4a0a6f8", "fieldname": "u_review_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_clause", "documentkey": "56d4d561017143103e48918ce4a0a601", "fieldname": "u_sort_order", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_compliance_event", "documentkey": "9ad49561017143103e48918ce4a0a6f5", "fieldname": "u_description", "oldvalue": "", "newvalue": "Counterparty risk rating elevated to High - compliance review required"}, {"tablename": "u_clm_review", "documentkey": "16d49561017143103e48918ce4a0a6f8", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_clause", "documentkey": "56d4d561017143103e48918ce4a0a601", "fieldname": "u_is_standard", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_compliance_event", "documentkey": "9ad49561017143103e48918ce4a0a6f5", "fieldname": "u_remediation_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_governing_law", "oldvalue": "", "newvalue": "State of New York"}, {"tablename": "u_clm_counterparty", "documentkey": "ddc4d161017143103e48918ce4a0a6f0", "fieldname": "u_notes", "oldvalue": "Initial counterparty record for cascade testing", "newvalue": "Auto-updated: linked to new Service Agreement contract CTR-CASCADE-00001"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_contract_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_counterparty", "oldvalue": "", "newvalue": "ddc4d161017143103e48918ce4a0a6f0"}, {"tablename": "u_clm_counterparty", "documentkey": "ddc4d161017143103e48918ce4a0a6f0", "fieldname": "u_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_clm_renewal_request", "documentkey": "16d49561017143103e48918ce4a0a6fe", "fieldname": "u_terms_changed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_review", "documentkey": "16d49561017143103e48918ce4a0a6f8", "fieldname": "u_redline_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_clause", "documentkey": "56d4d561017143103e48918ce4a0a601", "fieldname": "u_negotiable", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "9ad49561017143103e48918ce4a0a6f5", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_clause", "documentkey": "56d4d561017143103e48918ce4a0a601", "fieldname": "u_contract", "oldvalue": "", "newvalue": "cad41561017143103e48918ce4a0a600"}, {"tablename": "u_clm_compliance_event", "documentkey": "9ad49561017143103e48918ce4a0a6f5", "fieldname": "u_counterparty", "oldvalue": "", "newvalue": "ddc4d161017143103e48918ce4a0a6f0"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_total_value", "oldvalue": "", "newvalue": "250000"}, {"tablename": "u_clm_counterparty", "documentkey": "ddc4d161017143103e48918ce4a0a6f0", "fieldname": "u_risk_rating", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_start_date", "oldvalue": "", "newvalue": "2025-07-01"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_contract", "documentkey": "cad41561017143103e48918ce4a0a600", "fieldname": "u_name", "oldvalue": "", "newvalue": "Service Agreement - Alpha Holdings"}, {"tablename": "u_clm_compliance_event", "documentkey": "9ad49561017143103e48918ce4a0a6f5", "fieldname": "u_fine_amount", 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\"u_termination_reason\": {\"type\": \"str\"}, \"u_notice_date\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_initiated_by\": {\"type\": \"str\"}, \"u_settlement_amount\": {\"type\": \"decimal\"}, \"u_dispute_raised\": {\"type\": \"bool\"}, \"u_notice_period_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_final_status\": {\"type\": \"str\"}}, \"u_clm_compliance_event\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_counterparty\": {\"FK\": \"u_clm_counterparty\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_reported_by\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"type\": \"str\"}, \"u_fine_amount\": {\"type\": \"decimal\"}, \"u_remediation_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "activate_svc_contract_obligations", "fires_on_table": "u_clm_contract", "filter_condition": "u_statusCHANGESTO5^u_contract_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the counterparty risk_rating and notes\n var cpSysId = current.getValue('u_counterparty');\n if (cpSysId) {\n var cpGr = new GlideRecord('u_clm_counterparty');\n cpGr.addQuery('sys_id', cpSysId);\n cpGr.query();\n if (cpGr.next()) {\n var oldRisk = cpGr.getValue('u_risk_rating');\n cpGr.setValue('u_risk_rating', '1');\n _ewmLog('u_clm_counterparty', 'u_risk_rating', oldRisk, cpGr.getValue('u_risk_rating'), '');\n\n var oldNotes = cpGr.getValue('u_notes');\n cpGr.setValue('u_notes', 'Active service agreement confirmed');\n _ewmLog('u_clm_counterparty', 'u_notes', oldNotes, cpGr.getValue('u_notes'), '');\n\n try {\n var r1 = cpGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cpGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a new obligation for the activated contract\n var obGr = new GlideRecord('u_clm_obligation');\n obGr.initialize();\n obGr.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_clm_obligation', 'u_contract', '', current.getUniqueValue(), '');\n\n obGr.setValue('u_obligation_type', '1');\n _ewmLog('u_clm_obligation', 'u_obligation_type', '', '1', '');\n\n obGr.setValue('u_status', '1');\n _ewmLog('u_clm_obligation', 'u_status', '', '1', '');\n\n obGr.setValue('u_priority', '3');\n _ewmLog('u_clm_obligation', 'u_priority', '', '3', '');\n\n try {\n var r2 = obGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + obGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "oblig_payment_high_cascade_actions", "fires_on_table": "u_clm_obligation", "filter_condition": "u_obligation_type=1^u_priority=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update counterparty risk_rating to High via the linked contract\n var contractSys = current.getValue('u_contract');\n if (contractSys) {\n var cGr = new GlideRecord('u_clm_contract');\n if (cGr.get(contractSys)) {\n var cpartySys = cGr.getValue('u_counterparty');\n if (cpartySys) {\n var cpGr = new GlideRecord('u_clm_counterparty');\n if (cpGr.get(cpartySys)) {\n var oldRisk = cpGr.getValue('u_risk_rating');\n cpGr.setValue('u_risk_rating', '3');\n _ewmLog('u_clm_counterparty', 'u_risk_rating', oldRisk, cpGr.getValue('u_risk_rating'), '');\n try {\n var r1 = cpGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cpGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n // 2. Insert a compliance event tied to the contract\n var ceGr = new GlideRecord('u_clm_compliance_event');\n ceGr.initialize();\n ceGr.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_compliance_event', 'u_contract', '', current.getValue('u_contract'), '');\n var oldSev = ceGr.getValue('u_severity');\n ceGr.setValue('u_severity', '3');\n _ewmLog('u_clm_compliance_event', 'u_severity', oldSev, ceGr.getValue('u_severity'), '');\n ceGr.setValue('u_event_type', '3');\n _ewmLog('u_clm_compliance_event', 'u_event_type', '', '3', '');\n try {\n var r2 = ceGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + ceGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert a review record for the contract\n var rvGr = new GlideRecord('u_clm_review');\n rvGr.initialize();\n rvGr.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_review', 'u_contract', '', current.getValue('u_contract'), '');\n var oldStatus = rvGr.getValue('u_review_status');\n rvGr.setValue('u_review_status', '1');\n _ewmLog('u_clm_review', 'u_review_status', oldStatus, rvGr.getValue('u_review_status'), '');\n try {\n var r3 = rvGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + rvGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "compliance_evt_create_clause_upd_cpty", "fires_on_table": "u_clm_compliance_event", "filter_condition": "u_severity=3^u_event_type=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a contract clause flagging the policy breach\n var grClause = new GlideRecord('u_clm_clause');\n grClause.initialize();\n grClause.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_clause', 'u_contract', '', current.getValue('u_contract'), '');\n grClause.setValue('u_clause_type', '1');\n _ewmLog('u_clm_clause', 'u_clause_type', '', '1', '');\n grClause.setValue('u_title', 'Payment clause added due to high-severity policy breach');\n _ewmLog('u_clm_clause', 'u_title', '', 'Payment clause added due to high-severity policy breach', '');\n grClause.setValue('u_risk_level', '2');\n _ewmLog('u_clm_clause', 'u_risk_level', '', '2', '');\n grClause.setValue('u_is_standard', 'true');\n _ewmLog('u_clm_clause', 'u_is_standard', '', 'true', '');\n try {\n var r1 = grClause.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grClause.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the counterparty risk rating to High\n var cpSysId = current.getValue('u_counterparty');\n if (cpSysId) {\n var grCp = new GlideRecord('u_clm_counterparty');\n grCp.addQuery('sys_id', cpSysId);\n grCp.query();\n if (grCp.next()) {\n var oldNotes = grCp.getValue('u_notes');\n grCp.setValue('u_notes', 'Risk elevated due to high-severity policy breach compliance event');\n _ewmLog('u_clm_counterparty', 'u_notes', oldNotes, grCp.getValue('u_notes'), '');\n try {\n var r2 = grCp.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCp.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "clause_payment_create_renewal_amend", "fires_on_table": "u_clm_clause", "filter_condition": "u_clause_type=1^u_risk_level=2^u_is_standard=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Renewal Request linked to the clause's contract\n var grRenewal = new GlideRecord('u_clm_renewal_request');\n grRenewal.initialize();\n grRenewal.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_renewal_request', 'u_contract', '', current.getValue('u_contract'), '');\n grRenewal.setValue('u_renewal_status', '1');\n _ewmLog('u_clm_renewal_request', 'u_renewal_status', '', '1', '');\n grRenewal.setValue('u_justification', 'Auto-generated from payment clause insertion with medium risk');\n _ewmLog('u_clm_renewal_request', 'u_justification', '', 'Auto-generated from payment clause insertion with medium risk', '');\n try {\n var r1 = grRenewal.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grRenewal.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 2. Insert an Amendment linked to the clause's contract\n var grAmend = new GlideRecord('u_clm_amendment');\n grAmend.initialize();\n grAmend.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_amendment', 'u_contract', '', current.getValue('u_contract'), '');\n grAmend.setValue('u_amendment_type', '5');\n _ewmLog('u_clm_amendment', 'u_amendment_type', '', '5', '');\n grAmend.setValue('u_status', '1');\n _ewmLog('u_clm_amendment', 'u_status', '', '1', '');\n grAmend.setValue('u_description', 'Amendment triggered by standard payment clause with medium risk level');\n _ewmLog('u_clm_amendment', 'u_description', '', 'Amendment triggered by standard payment clause with medium risk level', '');\n try {\n var r2 = grAmend.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAmend.getLastErrorMessage()); }\n } catch(e2) {\n _ewmLog('','','','', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "renewal_draft_sync_party_amendment", "fires_on_table": "u_clm_renewal_request", "filter_condition": "u_renewal_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update counterparty linked to the contract referenced by this renewal request\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var cGr = new GlideRecord('u_clm_contract');\n if (cGr.get(contractRef)) {\n var cpRef = cGr.getValue('u_counterparty');\n if (cpRef) {\n var cp = new GlideRecord('u_clm_counterparty');\n cp.addQuery('sys_id', cpRef);\n cp.query();\n while (cp.next()) {\n var oldRisk = cp.getValue('u_risk_rating');\n cp.setValue('u_risk_rating', '2');\n _ewmLog('u_clm_counterparty', 'u_risk_rating', oldRisk, cp.getValue('u_risk_rating'), '');\n\n var oldNotes = cp.getValue('u_notes');\n cp.setValue('u_notes', 'Renewal request drafted - review pending');\n _ewmLog('u_clm_counterparty', 'u_notes', oldNotes, cp.getValue('u_notes'), '');\n\n var oldCurrency = cp.getValue('u_preferred_currency');\n cp.setValue('u_preferred_currency', '1');\n _ewmLog('u_clm_counterparty', 'u_preferred_currency', oldCurrency, cp.getValue('u_preferred_currency'), '');\n\n try {\n var r1 = cp.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n // 2. Update amendments linked to the same contract\n var am = new GlideRecord('u_clm_amendment');\n am.addQuery('u_contract', contractRef);\n am.query();\n while (am.next()) {\n var oldStatus = am.getValue('u_status');\n am.setValue('u_status', '2');\n _ewmLog('u_clm_amendment', 'u_status', oldStatus, am.getValue('u_status'), '');\n\n var oldDesc = am.getValue('u_description');\n am.setValue('u_description', 'Under review due to renewal request');\n _ewmLog('u_clm_amendment', 'u_description', oldDesc, am.getValue('u_description'), '');\n\n var oldAgreed = am.getValue('u_counterparty_agreed');\n am.setValue('u_counterparty_agreed', 'false');\n _ewmLog('u_clm_amendment', 'u_counterparty_agreed', oldAgreed, am.getValue('u_counterparty_agreed'), '');\n\n try {\n var r2 = am.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + am.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "amend_review_on_amendment_under_review", "fires_on_table": "u_clm_amendment", "filter_condition": "u_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the counterparty risk rating to Medium when an amendment goes Under Review\n var cp = new GlideRecord('u_clm_counterparty');\n var contractGr = new GlideRecord('u_clm_contract');\n contractGr.addQuery('sys_id', current.getValue('u_contract'));\n contractGr.query();\n if (contractGr.next()) {\n var cpRef = contractGr.getValue('u_counterparty');\n if (cpRef) {\n cp.addQuery('sys_id', cpRef);\n cp.query();\n if (cp.next()) {\n var oldRisk = cp.getValue('u_risk_rating');\n cp.setValue('u_risk_rating', '2');\n _ewmLog('u_clm_counterparty', 'u_risk_rating', oldRisk, cp.getValue('u_risk_rating'), '');\n var oldNotes = cp.getValue('u_notes');\n cp.setValue('u_notes', 'Amendment under review - risk reassessed');\n _ewmLog('u_clm_counterparty', 'u_notes', oldNotes, cp.getValue('u_notes'), '');\n try {\n var r1 = cp.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n // 2. Insert a compliance review record for the amendment's contract\n var rev = new GlideRecord('u_clm_review');\n rev.initialize();\n rev.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_review', 'u_contract', '', current.getValue('u_contract'), '');\n rev.setValue('u_review_type', '2');\n _ewmLog('u_clm_review', 'u_review_type', '', '2', '');\n rev.setValue('u_review_status', '1');\n _ewmLog('u_clm_review', 'u_review_status', '', '1', '');\n rev.setValue('u_reviewer_name', 'Compliance Team');\n _ewmLog('u_clm_review', 'u_reviewer_name', '', 'Compliance Team', '');\n rev.setValue('u_comments', 'Auto-generated review for amendment ' + current.getValue('u_amendment_number'));\n _ewmLog('u_clm_review', 'u_comments', '', rev.getValue('u_comments'), '');\n rev.setValue('u_requires_escalation', 'false');\n _ewmLog('u_clm_review', 'u_requires_escalation', '', 'false', '');\n try {\n var r2 = rev.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + rev.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "cp_risk_medium_enrich_details", "fires_on_table": "u_clm_counterparty", "filter_condition": "u_risk_ratingCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When counterparty risk rating changes to Medium (2), enrich with compliance details\n var old_notes = current.getValue('u_notes');\n current.setValue('u_notes', 'Medium risk - enhanced monitoring required as of ' + new GlideDateTime().getDate().toString());\n _ewmLog('u_clm_counterparty', 'u_notes', old_notes, current.getValue('u_notes'), '');\n\n var old_country = current.getValue('u_country');\n current.setValue('u_country', 'United States');\n _ewmLog('u_clm_counterparty', 'u_country', old_country, current.getValue('u_country'), '');\n\n var old_contact_name = current.getValue('u_primary_contact_name');\n current.setValue('u_primary_contact_name', 'Risk Compliance Officer');\n _ewmLog('u_clm_counterparty', 'u_primary_contact_name', old_contact_name, current.getValue('u_primary_contact_name'), '');\n\n var old_contact_email = current.getValue('u_primary_contact_email');\n current.setValue('u_primary_contact_email', 'risk.compliance@counterparty.com');\n _ewmLog('u_clm_counterparty', 'u_primary_contact_email', old_contact_email, current.getValue('u_primary_contact_email'), '');\n\n var old_preferred_currency = current.getValue('u_preferred_currency');\n current.setValue('u_preferred_currency', '1');\n _ewmLog('u_clm_counterparty', 'u_preferred_currency', old_preferred_currency, current.getValue('u_preferred_currency'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_clm_counterparty", "documentkey": "3b27d169017143103e48918ce4a0a60f", "fieldname": "u_risk_rating", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_clm_clause", "documentkey": "f447d569017143103e48918ce4a0a667", "fieldname": "u_contract", "oldvalue": "", "newvalue": "f327d169017143103e48918ce4a0a603"}, {"tablename": "u_clm_counterparty", "documentkey": "3b27d169017143103e48918ce4a0a60f", "fieldname": "u_risk_rating", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_clm_obligation", "documentkey": "7047d569017143103e48918ce4a0a653", "fieldname": "u_obligation_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_obligation", "documentkey": "7047d569017143103e48918ce4a0a653", "fieldname": "u_penalty_clause", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "b047d569017143103e48918ce4a0a657", "fieldname": "u_contract", "oldvalue": "", "newvalue": "f327d169017143103e48918ce4a0a603"}, {"tablename": "u_clm_renewal_request", "documentkey": "7447d569017143103e48918ce4a0a66a", "fieldname": "u_renewal_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_counterparty", "documentkey": "3b27d169017143103e48918ce4a0a60f", "fieldname": "u_notes", "oldvalue": "Active service agreement confirmed", "newvalue": "Medium risk - enhanced monitoring required as of 2026-06-30"}, {"tablename": "u_clm_clause", "documentkey": "f447d569017143103e48918ce4a0a667", "fieldname": "u_negotiable", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_counterparty", "documentkey": "3b27d169017143103e48918ce4a0a60f", "fieldname": "u_primary_contact_email", "oldvalue": "jane.doe@alphaservices.com", "newvalue": "risk.compliance@counterparty.com"}, {"tablename": "u_clm_clause", "documentkey": "f447d569017143103e48918ce4a0a667", "fieldname": "u_approved_by_legal", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_obligation", "documentkey": "7047d569017143103e48918ce4a0a653", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_clm_compliance_event", "documentkey": "b047d569017143103e48918ce4a0a657", "fieldname": "u_fine_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_obligation", "documentkey": "7047d569017143103e48918ce4a0a653", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_compliance_event", "documentkey": "b047d569017143103e48918ce4a0a657", "fieldname": "u_remediation_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_renewal_request", "documentkey": "7447d569017143103e48918ce4a0a66a", "fieldname": "u_terms_changed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_counterparty", "documentkey": "3b27d169017143103e48918ce4a0a60f", "fieldname": "u_country", "oldvalue": "Canada", "newvalue": "United States"}, {"tablename": "u_clm_clause", "documentkey": "f447d569017143103e48918ce4a0a667", "fieldname": "u_clause_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_counterparty", "documentkey": "3b27d169017143103e48918ce4a0a60f", "fieldname": "u_primary_contact_name", "oldvalue": "Jane Doe", "newvalue": "Risk Compliance Officer"}, {"tablename": "u_clm_obligation", "documentkey": "7047d569017143103e48918ce4a0a653", "fieldname": "u_recurrence", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_compliance_event", "documentkey": "b047d569017143103e48918ce4a0a657", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_clm_contract", "documentkey": "f327d169017143103e48918ce4a0a603", "fieldname": "u_status", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_clm_obligation", "documentkey": "7047d569017143103e48918ce4a0a653", "fieldname": "u_penalty_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "b047d569017143103e48918ce4a0a657", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_clause", "documentkey": "f447d569017143103e48918ce4a0a667", "fieldname": "u_title", "oldvalue": "", "newvalue": "Payment clause added due to high-severity policy breach"}, {"tablename": "u_clm_renewal_request", "documentkey": "7447d569017143103e48918ce4a0a66a", "fieldname": "u_contract", "oldvalue": "", "newvalue": "f327d169017143103e48918ce4a0a603"}, {"tablename": "u_clm_counterparty", "documentkey": "3b27d169017143103e48918ce4a0a60f", "fieldname": "u_risk_rating", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_clm_clause", "documentkey": "f447d569017143103e48918ce4a0a667", "fieldname": "u_risk_level", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_counterparty", "documentkey": "3b27d169017143103e48918ce4a0a60f", "fieldname": "u_notes", "oldvalue": "Initial onboarding complete", "newvalue": "Active service agreement confirmed"}, {"tablename": "u_clm_obligation", "documentkey": "7047d569017143103e48918ce4a0a653", "fieldname": "u_contract", "oldvalue": "", "newvalue": "f327d169017143103e48918ce4a0a603"}, {"tablename": "u_clm_compliance_event", "documentkey": "b047d569017143103e48918ce4a0a657", "fieldname": "u_severity", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_clm_clause", "documentkey": 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\"u_initiated_by\": {\"type\": \"str\"}, \"u_settlement_amount\": {\"type\": \"decimal\"}, \"u_dispute_raised\": {\"type\": \"bool\"}, \"u_notice_period_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_final_status\": {\"type\": \"str\"}}, \"u_clm_compliance_event\": {\"u_contract\": {\"FK\": \"u_clm_contract\"}, \"u_counterparty\": {\"FK\": \"u_clm_counterparty\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_reported_by\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"type\": \"str\"}, \"u_fine_amount\": {\"type\": \"decimal\"}, \"u_remediation_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "activate_contract_create_obligation", "fires_on_table": "u_clm_contract", "filter_condition": "u_statusCHANGESTO5", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When a contract becomes Active, create a default Payment obligation\n var gr = new GlideRecord('u_clm_obligation');\n gr.initialize();\n\n gr.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_clm_obligation', 'u_contract', '', current.getUniqueValue(), '');\n\n gr.setValue('u_obligation_type', '1');\n _ewmLog('u_clm_obligation', 'u_obligation_type', '', '1', '');\n\n gr.setValue('u_description', 'Initial payment obligation for contract ' + current.getValue('u_number'));\n _ewmLog('u_clm_obligation', 'u_description', '', 'Initial payment obligation for contract ' + current.getValue('u_number'), '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_clm_obligation', 'u_status', '', '1', '');\n\n gr.setValue('u_priority', '2');\n _ewmLog('u_clm_obligation', 'u_priority', '', '2', '');\n\n gr.setValue('u_responsible_party', 'Contract Manager');\n _ewmLog('u_clm_obligation', 'u_responsible_party', '', 'Contract Manager', '');\n\n gr.setValue('u_recurrence', '2');\n _ewmLog('u_clm_obligation', 'u_recurrence', '', '2', '');\n\n gr.setValue('u_penalty_clause', 'false');\n _ewmLog('u_clm_obligation', 'u_penalty_clause', '', 'false', '');\n\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "oblig_insert_update_cpty_add_compl", "fires_on_table": "u_clm_obligation", "filter_condition": "u_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the counterparty linked to this obligation's contract\n var contractGr = new GlideRecord('u_clm_contract');\n if (contractGr.get(current.getValue('u_contract'))) {\n var counterpartySysId = contractGr.getValue('u_counterparty');\n if (counterpartySysId) {\n var cpGr = new GlideRecord('u_clm_counterparty');\n cpGr.addQuery('sys_id', counterpartySysId);\n cpGr.query();\n if (cpGr.next()) {\n var oldRisk = cpGr.getValue('u_risk_rating');\n cpGr.setValue('u_risk_rating', '2');\n _ewmLog('u_clm_counterparty', 'u_risk_rating', oldRisk, cpGr.getValue('u_risk_rating'), '');\n\n var oldNotes = cpGr.getValue('u_notes');\n cpGr.setValue('u_notes', 'New obligation created - risk reassessed');\n _ewmLog('u_clm_counterparty', 'u_notes', oldNotes, cpGr.getValue('u_notes'), '');\n\n try {\n var r1 = cpGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cpGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n // 2. Insert a compliance event tied to the contract\n var ceGr = new GlideRecord('u_clm_compliance_event');\n ceGr.initialize();\n ceGr.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_clm_compliance_event', 'u_contract', '', current.getValue('u_contract'), '');\n\n ceGr.setValue('u_event_type', '4');\n _ewmLog('u_clm_compliance_event', 'u_event_type', '', '4', '');\n\n ceGr.setValue('u_status', '1');\n _ewmLog('u_clm_compliance_event', 'u_status', '', '1', '');\n\n ceGr.setValue('u_description', 'Auto-generated compliance tracking for new open obligation');\n _ewmLog('u_clm_compliance_event', 'u_description', '', 'Auto-generated compliance tracking for new open obligation', '');\n\n try {\n var r2 = ceGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + ceGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "counterparty_risk_triggers_review", "fires_on_table": "u_clm_counterparty", "filter_condition": "u_risk_ratingCHANGESTO2^u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a compliance review record for the counterparty's contracts\n var grReview = new GlideRecord('u_clm_review');\n grReview.initialize();\n grReview.setValue('u_reviewer_name', 'Compliance Team');\n _ewmLog('u_clm_review', 'u_reviewer_name', '', 'Compliance Team', '');\n grReview.setValue('u_review_type', '2');\n _ewmLog('u_clm_review', 'u_review_type', '', '2', '');\n grReview.setValue('u_review_status', '1');\n _ewmLog('u_clm_review', 'u_review_status', '', '1', '');\n try {\n var r1 = grReview.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 2. Insert a standard confidentiality clause record linked to the counterparty context\n var grClause = new GlideRecord('u_clm_clause');\n grClause.initialize();\n grClause.setValue('u_clause_type', '4');\n _ewmLog('u_clm_clause', 'u_clause_type', '', '4', '');\n grClause.setValue('u_title', 'Medium Risk Confidentiality Clause');\n _ewmLog('u_clm_clause', 'u_title', '', 'Medium Risk Confidentiality Clause', '');\n grClause.setValue('u_is_standard', 'true');\n _ewmLog('u_clm_clause', 'u_is_standard', '', 'true', '');\n try {\n var r2 = grClause.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grClause.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "set_clause_defaults_on_insert", "fires_on_table": "u_clm_clause", "filter_condition": "u_clause_type=4^u_is_standard=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 300, "script": "(function executeRule(current, previous) {\n\n // Default risk_level to Low for standard Confidentiality clauses\n var oldRisk = current.getValue('u_risk_level');\n current.setValue('u_risk_level', '1');\n _ewmLog('u_clm_clause', 'u_risk_level', oldRisk, current.getValue('u_risk_level'), '');\n\n // Set approved_by_legal to true since it is a standard clause\n var oldApproved = current.getValue('u_approved_by_legal');\n current.setValue('u_approved_by_legal', 'true');\n _ewmLog('u_clm_clause', 'u_approved_by_legal', oldApproved, current.getValue('u_approved_by_legal'), '');\n\n // Set sort_order to 10 as default for confidentiality clauses\n var oldSort = current.getValue('u_sort_order');\n current.setValue('u_sort_order', '10');\n _ewmLog('u_clm_clause', 'u_sort_order', oldSort, current.getValue('u_sort_order'), '');\n\n // Set default title for standard confidentiality clauses\n var oldTitle = current.getValue('u_title');\n current.setValue('u_title', 'Standard Confidentiality Terms');\n _ewmLog('u_clm_clause', 'u_title', oldTitle, current.getValue('u_title'), '');\n\n})(current, previous);"}, {"name": "clause_insert_update_template_stats", "fires_on_table": "u_clm_clause", "filter_condition": "u_clause_type=4", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n var templateRef = current.getValue('u_clause_template');\n if (!templateRef) {\n return;\n }\n var gr = new GlideRecord('u_clm_clause_template');\n gr.addQuery('sys_id', templateRef);\n gr.query();\n if (gr.next()) {\n var oldCount = gr.getValue('u_usage_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n gr.setValue('u_usage_count', newCount);\n _ewmLog('u_clm_clause_template', 'u_usage_count', oldCount, String(newCount), '');\n\n var oldDate = gr.getValue('u_last_reviewed_date');\n var today = new GlideDateTime().getDate().toString();\n gr.setValue('u_last_reviewed_date', today);\n _ewmLog('u_clm_clause_template', 'u_last_reviewed_date', oldDate, today, '');\n\n var oldRisk = gr.getValue('u_risk_level');\n gr.setValue('u_risk_level', '2');\n _ewmLog('u_clm_clause_template', 'u_risk_level', oldRisk, '2', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "tmpl_high_risk_update_on_medium_set", "fires_on_table": "u_clm_clause_template", "filter_condition": "u_risk_levelCHANGESTO2^u_active=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When an active clause template's risk level changes to Medium,\n // mark it as mandatory, set the approved_by, and update the version.\n\n var oldMandatory = current.getValue('u_mandatory');\n current.setValue('u_mandatory', 'true');\n _ewmLog('u_clm_clause_template', 'u_mandatory', oldMandatory, current.getValue('u_mandatory'), '');\n\n var oldApprovedBy = current.getValue('u_approved_by');\n current.setValue('u_approved_by', 'Legal Review Board');\n _ewmLog('u_clm_clause_template', 'u_approved_by', oldApprovedBy, current.getValue('u_approved_by'), '');\n\n var oldVersion = current.getValue('u_version');\n current.setValue('u_version', '2.0');\n _ewmLog('u_clm_clause_template', 'u_version', oldVersion, current.getValue('u_version'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_clm_obligation", "documentkey": "f9a7d5a9017143103e48918ce4a0a6cc", "fieldname": "u_description", "oldvalue": "", "newvalue": "Initial payment obligation for contract CON-CASCADE-0001"}, {"tablename": "u_clm_obligation", "documentkey": "f9a7d5a9017143103e48918ce4a0a6cc", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_compliance_event", "documentkey": "fda7d9a9017143103e48918ce4a0a6e2", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_clm_review", "documentkey": "f1a7d9a9017143103e48918ce4a0a6da", "fieldname": "u_requires_escalation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "fda7d9a9017143103e48918ce4a0a6e2", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_clause", "documentkey": "3da7d9a9017143103e48918ce4a0a6dc", "fieldname": "u_clause_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_clm_obligation", "documentkey": "f9a7d5a9017143103e48918ce4a0a6cc", "fieldname": "u_recurrence", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_contract", "documentkey": "3897d5a9017143103e48918ce4a0a6db", "fieldname": "u_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_clm_obligation", "documentkey": "f9a7d5a9017143103e48918ce4a0a6cc", "fieldname": "u_penalty_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "fda7d9a9017143103e48918ce4a0a6e2", "fieldname": "u_severity", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_review", "documentkey": "f1a7d9a9017143103e48918ce4a0a6da", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_clause", "documentkey": "3da7d9a9017143103e48918ce4a0a6dc", "fieldname": "u_title", "oldvalue": "", "newvalue": "Standard Confidentiality Terms"}, {"tablename": "u_clm_clause", "documentkey": "3da7d9a9017143103e48918ce4a0a6dc", "fieldname": "u_risk_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_obligation", "documentkey": "f9a7d5a9017143103e48918ce4a0a6cc", "fieldname": "u_contract", "oldvalue": "", "newvalue": "3897d5a9017143103e48918ce4a0a6db"}, {"tablename": "u_clm_compliance_event", "documentkey": "fda7d9a9017143103e48918ce4a0a6e2", "fieldname": "u_fine_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_review", "documentkey": "f1a7d9a9017143103e48918ce4a0a6da", "fieldname": "u_review_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_compliance_event", "documentkey": "fda7d9a9017143103e48918ce4a0a6e2", "fieldname": "u_contract", "oldvalue": "", "newvalue": "3897d5a9017143103e48918ce4a0a6db"}, {"tablename": "u_clm_counterparty", "documentkey": "3497d5a9017143103e48918ce4a0a6d8", "fieldname": "u_notes", "oldvalue": "Initial onboarding notes", "newvalue": "New obligation created - risk reassessed"}, {"tablename": "u_clm_review", "documentkey": "f1a7d9a9017143103e48918ce4a0a6da", "fieldname": "u_reviewer_name", "oldvalue": "", "newvalue": "Compliance Team"}, {"tablename": "u_clm_clause", "documentkey": "3da7d9a9017143103e48918ce4a0a6dc", "fieldname": "u_sort_order", "oldvalue": "", "newvalue": "10"}, {"tablename": "u_clm_obligation", "documentkey": "f9a7d5a9017143103e48918ce4a0a6cc", "fieldname": "u_obligation_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_clause", "documentkey": "3da7d9a9017143103e48918ce4a0a6dc", "fieldname": "u_is_standard", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_clm_obligation", "documentkey": "f9a7d5a9017143103e48918ce4a0a6cc", "fieldname": "u_penalty_clause", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "fda7d9a9017143103e48918ce4a0a6e2", "fieldname": "u_description", "oldvalue": "", "newvalue": "Auto-generated compliance tracking for new open obligation"}, {"tablename": "u_clm_review", "documentkey": "f1a7d9a9017143103e48918ce4a0a6da", "fieldname": "u_redline_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_compliance_event", "documentkey": "fda7d9a9017143103e48918ce4a0a6e2", "fieldname": "u_remediation_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_counterparty", "documentkey": "3497d5a9017143103e48918ce4a0a6d8", "fieldname": "u_risk_rating", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_clm_clause", "documentkey": "3da7d9a9017143103e48918ce4a0a6dc", "fieldname": "u_negotiable", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_clm_obligation", "documentkey": "f9a7d5a9017143103e48918ce4a0a6cc", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_clm_clause", "documentkey": "3da7d9a9017143103e48918ce4a0a6dc", "fieldname": "u_approved_by_legal", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "31a7d5a9017143103e48918ce4a0a6cb", "u_br_name": "activate_contract_create_obligation", "u_table_name": "u_clm_obligation", "u_field_name": "u_responsible_party", "u_old_value": "", "u_new_value": "Contract Manager", "u_error": "", "sys_created_on": "2026-06-30 11:16:01"}, {"sys_id": "3da7d5a9017143103e48918ce4a0a6c8", "u_br_name": "activate_contract_create_obligation", "u_table_name": "u_clm_obligation", "u_field_name": "u_obligation_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:16:01"}, {"sys_id": "75a7d5a9017143103e48918ce4a0a6c9", "u_br_name": "activate_contract_create_obligation", "u_table_name": "u_clm_obligation", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Initial payment obligation for contract CON-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 11:16:01"}, {"sys_id": "79a7d5a9017143103e48918ce4a0a6cb", "u_br_name": "activate_contract_create_obligation", "u_table_name": "u_clm_obligation", "u_field_name": "u_recurrence", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:16:01"}, {"sys_id": "7da7d5a9017143103e48918ce4a0a6c7", "u_br_name": "activate_contract_create_obligation", "u_table_name": "u_clm_obligation", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "3897d5a9017143103e48918ce4a0a6db", "u_error": "", "sys_created_on": "2026-06-30 11:16:01"}, {"sys_id": "bda7d5a9017143103e48918ce4a0a6c9", "u_br_name": "activate_contract_create_obligation", "u_table_name": "u_clm_obligation", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:16:01"}, {"sys_id": "f5a7d5a9017143103e48918ce4a0a6ca", "u_br_name": "activate_contract_create_obligation", "u_table_name": "u_clm_obligation", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:16:01"}, {"sys_id": "31a7d5a9017143103e48918ce4a0a6ce", "u_br_name": "oblig_insert_update_cpty_add_compl", "u_table_name": "u_clm_counterparty", "u_field_name": "u_risk_rating", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "31a7d9a9017143103e48918ce4a0a6dd", "u_br_name": "set_clause_defaults_on_insert", "u_table_name": "u_clm_clause", "u_field_name": "u_risk_level", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "35a7d9a9017143103e48918ce4a0a6de", "u_br_name": "set_clause_defaults_on_insert", "u_table_name": "u_clm_clause", "u_field_name": "u_sort_order", "u_old_value": "1", "u_new_value": "10", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "35a7d9a9017143103e48918ce4a0a6e1", "u_br_name": "clause_insert_update_template_stats", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "3da7d5a9017143103e48918ce4a0a6d0", "u_br_name": "counterparty_risk_triggers_review", "u_table_name": "u_clm_review", "u_field_name": "u_review_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "71a7d9a9017143103e48918ce4a0a6db", "u_br_name": "counterparty_risk_triggers_review", "u_table_name": "u_clm_clause", "u_field_name": "u_clause_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "7da7d9a9017143103e48918ce4a0a6e1", "u_br_name": "clause_insert_update_template_stats", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "b1a7d5a9017143103e48918ce4a0a6cc", "u_br_name": "activate_contract_create_obligation", "u_table_name": "u_clm_obligation", "u_field_name": "u_penalty_clause", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "b5a7d9a9017143103e48918ce4a0a6e2", "u_br_name": "clause_insert_update_template_stats", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Auto-generated compliance tracking for new open obligation", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "b9a7d5a9017143103e48918ce4a0a6ce", "u_br_name": "oblig_insert_update_cpty_add_compl", "u_table_name": "u_clm_counterparty", "u_field_name": "u_notes", "u_old_value": "Initial onboarding notes", "u_new_value": "New obligation created - risk reassessed", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "b9a7d9a9017143103e48918ce4a0a6d9", "u_br_name": "counterparty_risk_triggers_review", "u_table_name": "u_clm_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "b9a7d9a9017143103e48918ce4a0a6db", "u_br_name": "counterparty_risk_triggers_review", "u_table_name": "u_clm_clause", "u_field_name": "u_title", "u_old_value": "", "u_new_value": "Medium Risk Confidentiality Clause", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "b9a7d9a9017143103e48918ce4a0a6dd", "u_br_name": "set_clause_defaults_on_insert", "u_table_name": "u_clm_clause", "u_field_name": "u_approved_by_legal", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "bda7d9a9017143103e48918ce4a0a6de", "u_br_name": "set_clause_defaults_on_insert", "u_table_name": "u_clm_clause", "u_field_name": "u_title", "u_old_value": "Medium Risk Confidentiality Clause", "u_new_value": "Standard Confidentiality Terms", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "f1a7d5a9017143103e48918ce4a0a6d0", "u_br_name": "counterparty_risk_triggers_review", "u_table_name": "u_clm_review", "u_field_name": "u_reviewer_name", "u_old_value": "", "u_new_value": "Compliance Team", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "f1a7d9a9017143103e48918ce4a0a6dc", "u_br_name": "counterparty_risk_triggers_review", "u_table_name": "u_clm_clause", "u_field_name": "u_is_standard", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}, {"sys_id": "f9a7d9a9017143103e48918ce4a0a6e0", "u_br_name": "clause_insert_update_template_stats", "u_table_name": "u_clm_compliance_event", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "3897d5a9017143103e48918ce4a0a6db", "u_error": "", "sys_created_on": "2026-06-30 11:16:02"}], "metadata": "{\"domain\": \"contract_lifecycle_management\", \"primary_table\": \"u_clm_contract\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 5, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 30}"} {"tool_name": "update_cot_obligation", "parameters": "{\"table_name\": \"u_cot_obligation\", \"operation\": \"update\", \"fields\": {\"u_status\": \"4\", \"u_fulfillment_date\": \"2025-07-15\"}}", "seed_data": "{\"u_is_recurring\": \"true\", \"u_notes\": \"Critical compliance obligation requiring legal review upon fulfillment\", \"u_fulfillment_date\": \"2025-07-15\", \"u_number\": \"\", \"u_due_date\": \"2025-03-31\", \"u_title\": \"Annual Regulatory Compliance Filing\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:44:31\", \"sys_tags\": \"\", \"u_assigned_owner\": \"1350d9a1013143103e48918ce4a0a66b\", \"u_category\": \"\", \"u_obligation_type\": \"3\", \"u_priority\": \"4\", \"sys_id\": \"1750d9a1013143103e48918ce4a0a66e\", \"u_description\": \"Submit annual regulatory compliance documentation to governing body\", \"sys_updated_by\": \"admin\", \"u_completion_percentage\": \"75\", \"sys_created_on\": \"2026-06-30 10:44:11\", \"u_contract\": \"9750d9a1013143103e48918ce4a0a657\", \"u_status\": \"4\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"stakeholder_owner\": {\"u_name\": \"Diana Reeves\", \"u_department\": \"\", \"u_email\": \"diana.reeves@example.com\", \"u_max_obligation_load\": \"15\", \"u_title\": \"Senior Compliance Officer\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:44:11\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_expertise_area\": \"Regulatory Compliance\", \"u_notification_preference\": \"1\", \"sys_id\": \"1350d9a1013143103e48918ce4a0a66b\", \"sys_updated_by\": \"admin\", \"u_phone\": \"+1-555-0199\", \"sys_created_on\": \"2026-06-30 10:44:11\", \"u_role\": \"3\", \"u_manager\": \"\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_owner\": \"1350d9a1013143103e48918ce4a0a66b\", \"u_number\": \"CTR-2024-00087\", \"u_governing_law\": \"State of New York\", \"u_title\": \"Global Compliance Services Agreement\", \"sys_mod_count\": \"3\", \"sys_updated_on\": \"2026-06-30 10:44:32\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"sys_id\": \"9750d9a1013143103e48918ce4a0a657\", \"u_description\": \"Critical compliance obligation fulfilled - contract under review | Obligation null fulfilled. [ALERT: Critical compliance obligation null fulfilled]\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2026-01-14\", \"sys_created_on\": \"2026-06-30 10:44:11\", \"u_contract_type\": \"5\", \"u_start_date\": \"2024-01-15\", \"u_contract_value\": \"2500000\", \"u_currency\": \"1\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cot_obligation\": {\"u_number\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_cot_contract\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_assigned_owner\": {\"FK\": \"u_cot_stakeholder\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_is_recurring\": {\"type\": \"bool\"}, \"u_fulfillment_date\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cot_obligation_category\"}, \"u_notes\": {\"type\": \"str\"}, \"u_completion_percentage\": {\"type\": \"decimal\"}}, \"u_cot_contract\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"u_cot_stakeholder\"}, \"u_governing_law\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}}, \"u_cot_counterparty\": {\"u_name\": {\"type\": \"str\"}, \"u_counterparty_type\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}}, \"u_cot_contract_counterparty\": {\"u_contract\": {\"FK\": \"u_cot_contract\"}, \"u_counterparty\": {\"FK\": \"u_cot_counterparty\"}, \"u_role_in_contract\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}, \"u_signature_status\": {\"type\": \"str\"}, \"u_liability_cap\": {\"type\": \"decimal\"}, \"u_notice_period_days\": {\"type\": \"int\"}, \"u_is_primary_party\": {\"type\": \"bool\"}, \"u_special_terms\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}, \"u_cot_obligation_review\": {\"u_number\": {\"type\": \"str\"}, \"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_reviewer\": {\"FK\": \"u_cot_stakeholder\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_evidence_type\": {\"type\": \"str\"}, \"u_is_final_review\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_review_score\": {\"type\": \"int\"}, \"u_next_review_date\": {\"type\": \"str\"}}, \"u_cot_escalation\": {\"u_number\": {\"type\": \"str\"}, \"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_escalated_to\": {\"FK\": \"u_cot_stakeholder\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_days_overdue_at_escalation\": {\"type\": \"int\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_requires_legal_action\": {\"type\": \"bool\"}, \"u_target_resolution_date\": {\"type\": \"str\"}}, \"u_cot_stakeholder\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_cot_department\"}, \"u_role\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_cot_stakeholder\"}, \"u_notification_preference\": {\"type\": \"str\"}, \"u_max_obligation_load\": {\"type\": \"int\"}, \"u_expertise_area\": {\"type\": \"str\"}}, \"u_cot_department\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_head\": {\"FK\": \"u_cot_stakeholder\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_contract_budget\": {\"type\": \"decimal\"}, \"u_obligation_sla_days\": {\"type\": \"int\"}, \"u_parent_department\": {\"FK\": \"u_cot_department\"}, \"u_region\": {\"type\": \"str\"}, \"u_compliance_tier\": {\"type\": \"str\"}}, \"u_cot_obligation_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_cot_obligation_category\"}, \"u_default_priority\": {\"type\": \"str\"}, \"u_requires_legal_review\": {\"type\": \"bool\"}, \"u_default_sla_days\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_escalation_threshold_days\": {\"type\": \"int\"}, \"u_review_frequency\": {\"type\": \"str\"}}, \"u_cot_audit_log\": {\"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_performed_by\": {\"FK\": \"u_cot_stakeholder\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_source_system\": {\"type\": \"str\"}, \"u_is_automated\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "overdue_obligation_escalate_and_log", "fires_on_table": "u_cot_obligation", "filter_condition": "u_statusCHANGESTO4^u_priority=4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Insert an Escalation record for this fulfilled critical obligation ---\n var grEsc = new GlideRecord('u_cot_escalation');\n grEsc.initialize();\n\n grEsc.setValue('u_obligation', current.getUniqueValue());\n _ewmLog('u_cot_escalation', 'u_obligation', '', current.getUniqueValue(), '');\n\n grEsc.setValue('u_escalation_reason', 'Obligation became fulfilled with critical priority - auto-escalated');\n _ewmLog('u_cot_escalation', 'u_escalation_reason', '', 'Obligation became fulfilled with critical priority - auto-escalated', '');\n\n grEsc.setValue('u_status', '1');\n _ewmLog('u_cot_escalation', 'u_status', '', '1', '');\n\n grEsc.setValue('u_severity', '4');\n _ewmLog('u_cot_escalation', 'u_severity', '', '4', '');\n\n grEsc.setValue('u_escalation_level', '3');\n _ewmLog('u_cot_escalation', 'u_escalation_level', '', '3', '');\n\n grEsc.setValue('u_requires_legal_action', 'true');\n _ewmLog('u_cot_escalation', 'u_requires_legal_action', '', 'true', '');\n\n try {\n var escResult = grEsc.insert();\n if (!escResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_cot_escalation: ' + grEsc.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // --- 2. Insert an Audit Log entry recording the status change ---\n var grLog = new GlideRecord('u_cot_audit_log');\n grLog.initialize();\n\n grLog.setValue('u_obligation', current.getUniqueValue());\n _ewmLog('u_cot_audit_log', 'u_obligation', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_action_type', '1');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '1', '');\n\n var prevStatus = previous.getValue('u_status') || '';\n grLog.setValue('u_previous_status', prevStatus);\n _ewmLog('u_cot_audit_log', 'u_previous_status', '', prevStatus, '');\n\n grLog.setValue('u_new_status', '4');\n _ewmLog('u_cot_audit_log', 'u_new_status', '', '4', '');\n\n grLog.setValue('u_field_changed', 'u_status');\n _ewmLog('u_cot_audit_log', 'u_field_changed', '', 'u_status', '');\n\n grLog.setValue('u_old_value', prevStatus);\n _ewmLog('u_cot_audit_log', 'u_old_value', '', prevStatus, '');\n\n grLog.setValue('u_new_value', '4');\n _ewmLog('u_cot_audit_log', 'u_new_value', '', '4', '');\n\n grLog.setValue('u_comments', 'Auto-logged: critical obligation transitioned to Fulfilled');\n _ewmLog('u_cot_audit_log', 'u_comments', '', 'Auto-logged: critical obligation transitioned to Fulfilled', '');\n\n grLog.setValue('u_source_system', 'Business Rule');\n _ewmLog('u_cot_audit_log', 'u_source_system', '', 'Business Rule', '');\n\n grLog.setValue('u_is_automated', 'true');\n _ewmLog('u_cot_audit_log', 'u_is_automated', '', 'true', '');\n\n try {\n var logResult = grLog.insert();\n if (!logResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_cot_audit_log: ' + grLog.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "fulfilled_critical_compliance_review", "fires_on_table": "u_cot_obligation", "filter_condition": "u_statusCHANGESTO4^u_priority=4^u_obligation_type=3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Table 1: Insert an obligation review record for the fulfilled critical compliance obligation\n var rev = new GlideRecord('u_cot_obligation_review');\n rev.initialize();\n rev.setValue('u_obligation', current.getUniqueValue());\n _ewmLog('u_cot_obligation_review', 'u_obligation', '', current.getUniqueValue(), '');\n\n rev.setValue('u_review_status', '1');\n _ewmLog('u_cot_obligation_review', 'u_review_status', '', '1', '');\n\n rev.setValue('u_decision', '1');\n _ewmLog('u_cot_obligation_review', 'u_decision', '', '1', '');\n\n rev.setValue('u_comments', 'Auto-generated review for fulfilled critical compliance obligation');\n _ewmLog('u_cot_obligation_review', 'u_comments', '', 'Auto-generated review for fulfilled critical compliance obligation', '');\n\n rev.setValue('u_is_final_review', 'true');\n _ewmLog('u_cot_obligation_review', 'u_is_final_review', '', 'true', '');\n\n try {\n var r1 = rev.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + rev.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // Table 2: Update the parent contract to reflect compliance activity\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var ctr = new GlideRecord('u_cot_contract');\n ctr.addQuery('sys_id', contractRef);\n ctr.query();\n if (ctr.next()) {\n var oldDesc = ctr.getValue('u_description');\n ctr.setValue('u_description', 'Critical compliance obligation fulfilled - contract under review');\n _ewmLog('u_cot_contract', 'u_description', oldDesc, 'Critical compliance obligation fulfilled - contract under review', '');\n\n try {\n var r2 = ctr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + ctr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "escalate_critical_compliance_oblig", "fires_on_table": "u_cot_obligation", "filter_condition": "u_priority=4^u_obligation_type=3", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update all open escalations for this obligation: raise severity, level, flag legal\n var esc = new GlideRecord('u_cot_escalation');\n esc.addQuery('u_obligation', current.getUniqueValue());\n esc.addQuery('u_status', '1'); // Open\n esc.query();\n while (esc.next()) {\n var oldSev = esc.getValue('u_severity');\n esc.setValue('u_severity', '4');\n _ewmLog('u_cot_escalation', 'u_severity', oldSev, esc.getValue('u_severity'), '');\n\n var oldLevel = esc.getValue('u_escalation_level');\n esc.setValue('u_escalation_level', '3');\n _ewmLog('u_cot_escalation', 'u_escalation_level', oldLevel, esc.getValue('u_escalation_level'), '');\n\n var oldLegal = esc.getValue('u_requires_legal_action');\n esc.setValue('u_requires_legal_action', 'true');\n _ewmLog('u_cot_escalation', 'u_requires_legal_action', oldLegal, esc.getValue('u_requires_legal_action'), '');\n\n try {\n var r = esc.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + esc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit log entry for the priority status\n var log = new GlideRecord('u_cot_audit_log');\n log.initialize();\n log.setValue('u_obligation', current.getUniqueValue());\n _ewmLog('u_cot_audit_log', 'u_obligation', '', current.getUniqueValue(), '');\n\n log.setValue('u_action_type', '5');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '5', '');\n\n log.setValue('u_field_changed', 'u_priority');\n _ewmLog('u_cot_audit_log', 'u_field_changed', '', 'u_priority', '');\n\n log.setValue('u_old_value', previous.getValue('u_priority'));\n _ewmLog('u_cot_audit_log', 'u_old_value', '', previous.getValue('u_priority'), '');\n\n log.setValue('u_new_value', '4');\n _ewmLog('u_cot_audit_log', 'u_new_value', '', '4', '');\n\n log.setValue('u_comments', 'Critical priority compliance obligation updated; legal review flagged on open escalations');\n _ewmLog('u_cot_audit_log', 'u_comments', '', 'Critical priority compliance obligation updated; legal review flagged on open escalations', '');\n\n log.setValue('u_is_automated', 'true');\n _ewmLog('u_cot_audit_log', 'u_is_automated', '', 'true', '');\n\n log.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_cot_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n\n try {\n var r2 = log.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + log.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "fulfill_oblig_update_review_and_contract", "fires_on_table": "u_cot_obligation", "filter_condition": "u_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // --- 1. Insert a new Obligation into u_cot_obligation (recurring follow-up) ---\n var grObl = new GlideRecord('u_cot_obligation');\n grObl.initialize();\n grObl.setValue('u_title', 'Follow-up for ' + current.getValue('u_number'));\n _ewmLog('u_cot_obligation', 'u_title', '', 'Follow-up for ' + current.getValue('u_number'), '');\n grObl.setValue('u_description', 'Auto-created follow-up obligation after fulfillment of ' + current.getValue('u_number'));\n _ewmLog('u_cot_obligation', 'u_description', '', 'Auto-created follow-up obligation after fulfillment of ' + current.getValue('u_number'), '');\n grObl.setValue('u_status', '1');\n _ewmLog('u_cot_obligation', 'u_status', '', '1', '');\n grObl.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_cot_obligation', 'u_contract', '', current.getValue('u_contract'), '');\n grObl.setValue('u_priority', '2');\n _ewmLog('u_cot_obligation', 'u_priority', '', '2', '');\n grObl.setValue('u_obligation_type', current.getValue('u_obligation_type'));\n _ewmLog('u_cot_obligation', 'u_obligation_type', '', current.getValue('u_obligation_type'), '');\n grObl.setValue('u_assigned_owner', current.getValue('u_assigned_owner'));\n _ewmLog('u_cot_obligation', 'u_assigned_owner', '', current.getValue('u_assigned_owner'), '');\n try {\n var rObl = grObl.insert();\n if (!rObl) { _ewmLog('','','','', 'GR insert failed on u_cot_obligation: ' + grObl.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 2. Update existing obligation reviews to mark them completed ---\n var grRev = new GlideRecord('u_cot_obligation_review');\n grRev.addQuery('u_obligation', current.getUniqueValue());\n grRev.addQuery('u_review_status', '2'); // In Progress reviews\n grRev.query();\n while (grRev.next()) {\n var oldStatus = grRev.getValue('u_review_status');\n grRev.setValue('u_review_status', '3');\n _ewmLog('u_cot_obligation_review', 'u_review_status', oldStatus, '3', '');\n\n var oldDecision = grRev.getValue('u_decision');\n grRev.setValue('u_decision', '2');\n _ewmLog('u_cot_obligation_review', 'u_decision', oldDecision, '2', '');\n\n var oldFinal = grRev.getValue('u_is_final_review');\n grRev.setValue('u_is_final_review', 'true');\n _ewmLog('u_cot_obligation_review', 'u_is_final_review', oldFinal, 'true', '');\n\n var oldComments = grRev.getValue('u_comments');\n grRev.setValue('u_comments', 'Auto-completed upon obligation fulfillment');\n _ewmLog('u_cot_obligation_review', 'u_comments', oldComments, 'Auto-completed upon obligation fulfillment', '');\n\n try {\n var rRev = grRev.update();\n if (!rRev) { _ewmLog('','','','', 'GR update failed on u_cot_obligation_review: ' + grRev.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // --- 3. Update the parent contract description to note fulfillment ---\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var grCon = new GlideRecord('u_cot_contract');\n if (grCon.get(contractRef)) {\n var oldDesc = grCon.getValue('u_description');\n grCon.setValue('u_description', (oldDesc || '') + ' | Obligation ' + current.getValue('u_number') + ' fulfilled.');\n _ewmLog('u_cot_contract', 'u_description', oldDesc, grCon.getValue('u_description'), '');\n try {\n var rCon = grCon.update();\n if (!rCon) { _ewmLog('','','','', 'GR update failed on u_cot_contract: ' + grCon.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "new_compliance_oblig_init_review", "fires_on_table": "u_cot_obligation", "filter_condition": "u_obligation_type=3^u_priority=4^u_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a Critical Compliance obligation transitions to Fulfilled, create an initial\n // Obligation Review record, insert an audit log entry, and update the\n // parent contract's description to flag the critical compliance obligation status.\n\n // 1. Insert an Obligation Review for immediate legal review\n var grReview = new GlideRecord('u_cot_obligation_review');\n grReview.initialize();\n grReview.setValue('u_obligation', current.getUniqueValue());\n _ewmLog('u_cot_obligation_review', 'u_obligation', '', current.getUniqueValue(), '');\n grReview.setValue('u_review_status', '1');\n _ewmLog('u_cot_obligation_review', 'u_review_status', '', '1', '');\n grReview.setValue('u_decision', '1');\n _ewmLog('u_cot_obligation_review', 'u_decision', '', '1', '');\n grReview.setValue('u_comments', 'Auto-created review for critical compliance obligation');\n _ewmLog('u_cot_obligation_review', 'u_comments', '', 'Auto-created review for critical compliance obligation', '');\n grReview.setValue('u_evidence_type', '3');\n _ewmLog('u_cot_obligation_review', 'u_evidence_type', '', '3', '');\n grReview.setValue('u_is_final_review', 'false');\n _ewmLog('u_cot_obligation_review', 'u_is_final_review', '', 'false', '');\n try {\n var rReview = grReview.insert();\n if (!rReview) { _ewmLog('','','','', 'GR insert failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an audit log entry recording the update of this obligation\n var grAudit = new GlideRecord('u_cot_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_obligation', current.getUniqueValue());\n _ewmLog('u_cot_audit_log', 'u_obligation', '', current.getUniqueValue(), '');\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '1', '');\n grAudit.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_cot_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n grAudit.setValue('u_new_status', current.getValue('u_status'));\n _ewmLog('u_cot_audit_log', 'u_new_status', '', current.getValue('u_status'), '');\n grAudit.setValue('u_comments', 'Critical compliance obligation updated to fulfilled status');\n _ewmLog('u_cot_audit_log', 'u_comments', '', 'Critical compliance obligation updated to fulfilled status', '');\n grAudit.setValue('u_is_automated', 'true');\n _ewmLog('u_cot_audit_log', 'u_is_automated', '', 'true', '');\n grAudit.setValue('u_source_system', 'BR:new_compliance_oblig_init_review');\n _ewmLog('u_cot_audit_log', 'u_source_system', '', 'BR:new_compliance_oblig_init_review', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Update the parent contract description to flag the critical obligation update\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var grContract = new GlideRecord('u_cot_contract');\n grContract.addQuery('sys_id', contractRef);\n grContract.query();\n if (grContract.next()) {\n var oldDesc = grContract.getValue('u_description') || '';\n var newDesc = oldDesc + ' [ALERT: Critical compliance obligation ' + current.getValue('u_number') + ' fulfilled]';\n grContract.setValue('u_description', newDesc);\n _ewmLog('u_cot_contract', 'u_description', oldDesc, newDesc, '');\n try {\n var rContract = grContract.update();\n if (!rContract) { _ewmLog('','','','', 'GR update failed: ' + grContract.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cot_obligation_review", "documentkey": "98709da1013143103e48918ce4a0a60a", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-generated review for fulfilled critical compliance obligation"}, {"tablename": "u_cot_audit_log", "documentkey": "d0709da1013143103e48918ce4a0a624", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "1750d9a1013143103e48918ce4a0a66e"}, {"tablename": "u_cot_audit_log", "documentkey": "dc709da1013143103e48918ce4a0a62b", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_cot_obligation", "documentkey": "1750d9a1013143103e48918ce4a0a66e", "fieldname": "u_status", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_cot_audit_log", "documentkey": "dc709da1013143103e48918ce4a0a62b", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_priority"}, {"tablename": "u_cot_escalation", "documentkey": "90709da1013143103e48918ce4a0a611", "fieldname": "u_requires_legal_action", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_audit_log", "documentkey": "d0709da1013143103e48918ce4a0a624", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_audit_log", "documentkey": "d0709da1013143103e48918ce4a0a624", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_obligation", "documentkey": "2c709da1013143103e48918ce4a0a630", "fieldname": "u_obligation_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_audit_log", "documentkey": "ac709da1013143103e48918ce4a0a63a", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation", "documentkey": "2c709da1013143103e48918ce4a0a630", "fieldname": "u_contract", "oldvalue": "", "newvalue": "9750d9a1013143103e48918ce4a0a657"}, {"tablename": "u_cot_audit_log", "documentkey": "ac709da1013143103e48918ce4a0a63a", "fieldname": "u_is_automated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation_review", "documentkey": "24709da1013143103e48918ce4a0a636", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation_review", "documentkey": "98709da1013143103e48918ce4a0a60a", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_audit_log", "documentkey": "dc709da1013143103e48918ce4a0a62b", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_cot_audit_log", "documentkey": "dc709da1013143103e48918ce4a0a62b", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_cot_contract", "documentkey": "9750d9a1013143103e48918ce4a0a657", "fieldname": "u_description", "oldvalue": "Master compliance services contract with regulatory oversight provisions", "newvalue": "Critical compliance obligation fulfilled - contract under review"}, {"tablename": "u_cot_escalation", "documentkey": "90709da1013143103e48918ce4a0a611", "fieldname": "u_escalation_level", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_audit_log", "documentkey": "d0709da1013143103e48918ce4a0a624", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_audit_log", "documentkey": "d0709da1013143103e48918ce4a0a624", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_cot_obligation", "documentkey": "2c709da1013143103e48918ce4a0a630", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_cot_audit_log", "documentkey": "ac709da1013143103e48918ce4a0a63a", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:44:32"}, {"tablename": "u_cot_obligation", "documentkey": "2c709da1013143103e48918ce4a0a630", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation_review", "documentkey": "24709da1013143103e48918ce4a0a636", "fieldname": "u_evidence_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_audit_log", "documentkey": "ac709da1013143103e48918ce4a0a63a", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "1750d9a1013143103e48918ce4a0a66e"}, {"tablename": "u_cot_contract", "documentkey": "9750d9a1013143103e48918ce4a0a657", "fieldname": "u_description", "oldvalue": "Critical compliance obligation fulfilled - contract under review | Obligation null fulfilled.", "newvalue": "Critical compliance obligation fulfilled - contract under review | Obligation null fulfilled. [ALERT: Critical compliance obligation null fulfilled]"}, {"tablename": "u_cot_obligation_review", "documentkey": "24709da1013143103e48918ce4a0a636", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "1750d9a1013143103e48918ce4a0a66e"}, {"tablename": "u_cot_obligation", "documentkey": "2c709da1013143103e48918ce4a0a630", "fieldname": "u_is_recurring", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cot_obligation_review", "documentkey": "98709da1013143103e48918ce4a0a60a", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "1750d9a1013143103e48918ce4a0a66e"}, {"tablename": "u_cot_audit_log", "documentkey": "dc709da1013143103e48918ce4a0a62b", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:44:32"}, {"tablename": "u_cot_escalation", "documentkey": "90709da1013143103e48918ce4a0a611", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Obligation became fulfilled with critical priority - auto-escalated"}, {"tablename": 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"", "u_new_value": "Critical compliance obligation updated to fulfilled status", "u_error": "", "sys_created_on": "2026-06-30 10:44:32"}, {"sys_id": "e4709da1013143103e48918ce4a0a633", "u_br_name": "new_compliance_oblig_init_review", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:44:32"}, {"sys_id": "e8709da1013143103e48918ce4a0a635", "u_br_name": "new_compliance_oblig_init_review", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_is_final_review", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:44:32"}, {"sys_id": "e8709da1013143103e48918ce4a0a63b", "u_br_name": "new_compliance_oblig_init_review", "u_table_name": "u_cot_contract", "u_field_name": "u_description", "u_old_value": "Critical compliance obligation fulfilled - contract under review | Obligation null fulfilled.", "u_new_value": "Critical compliance obligation fulfilled - contract under review | Obligation null fulfilled. [ALERT: Critical compliance obligation null fulfilled]", "u_error": "", "sys_created_on": "2026-06-30 10:44:32"}, {"sys_id": "ec709da1013143103e48918ce4a0a62d", "u_br_name": "fulfill_oblig_update_review_and_contract", "u_table_name": "u_cot_obligation", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:44:32"}, {"sys_id": "ec709da1013143103e48918ce4a0a636", "u_br_name": "new_compliance_oblig_init_review", "u_table_name": "u_cot_audit_log", "u_field_name": "u_obligation", "u_old_value": "", "u_new_value": "1750d9a1013143103e48918ce4a0a66e", "u_error": "", "sys_created_on": "2026-06-30 10:44:32"}], "metadata": "{\"domain\": \"contract_obligation_tracking\", \"primary_table\": \"u_cot_obligation\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 57}"} {"tool_name": "update_cot_obligation", "parameters": "{\"table_name\": \"u_cot_obligation\", \"operation\": \"update\", \"fields\": {\"u_status\": \"5\", \"u_priority\": \"4\"}}", "seed_data": "{\"u_is_recurring\": \"true\", \"u_notes\": \"Critical compliance obligation under Meridian MSA\", \"u_fulfillment_date\": \"\", \"u_number\": \"OBL-2024-00789\", \"u_due_date\": \"2024-11-30\", \"u_title\": \"Quarterly Compliance Reporting - Meridian\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:47:10\", \"sys_tags\": \"\", \"u_assigned_owner\": \"\", \"u_category\": \"\", \"u_obligation_type\": \"3\", \"u_priority\": \"4\", \"sys_id\": \"82f09925013143103e48918ce4a0a686\", \"u_description\": \"Obligation to submit quarterly compliance reports per MSA section 4.2\", \"sys_updated_by\": \"admin\", \"u_completion_percentage\": \"45\", \"sys_created_on\": \"2026-06-30 10:46:49\", \"u_contract\": \"4ef09925013143103e48918ce4a0a677\", \"u_status\": \"5\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"counterparty_org\": {\"u_name\": \"Meridian Logistics Group\", \"u_notes\": \"Primary logistics vendor\", \"u_country\": \"United States\", \"u_website\": \"https://www.meridianlogistics.com\", \"u_counterparty_type\": \"1\", \"u_registration_number\": \"MLG-2024-8891\", \"u_risk_rating\": \"2\", \"u_onboarding_date\": \"2023-06-15\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:47:10\", \"sys_tags\": \"\", \"sys_id\": \"c6f09925013143103e48918ce4a0a67f\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:46:49\", \"u_primary_contact_email\": \"dhargrove@meridianlogistics.com\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Diana Hargrove\"}, \"contract_main\": {\"u_owner\": \"\", \"u_number\": \"CON-2024-00451\", \"u_governing_law\": \"Renewal review required\", \"u_title\": \"Meridian Logistics Master Services Agreement\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:47:10\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"sys_id\": \"4ef09925013143103e48918ce4a0a677\", \"u_description\": \"Contract expired - pending auto-renewal review\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 10:46:49\", \"u_contract_type\": \"1\", \"u_start_date\": \"2024-01-01\", \"u_contract_value\": \"750000\", \"u_currency\": \"1\", \"u_status\": \"3\", \"sys_created_by\": \"admin\"}, \"junction_primary\": {\"u_effective_date\": \"2024-01-15\", \"sys_mod_count\": \"1\", \"u_special_terms\": \"Standard liability and indemnification terms applied upon primary party signature\", \"sys_updated_on\": \"2026-06-30 10:47:10\", \"sys_tags\": \"\", \"u_signature_status\": \"2\", \"u_signed_date\": \"2024-01-10\", \"sys_id\": \"caf09925013143103e48918ce4a0a682\", \"u_liability_cap\": \"500000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:46:49\", \"u_contract\": \"4ef09925013143103e48918ce4a0a677\", \"u_notice_period_days\": \"30\", \"u_counterparty\": \"c6f09925013143103e48918ce4a0a67f\", \"u_expiry_date\": \"2025-12-31\", \"u_is_primary_party\": \"true\", \"sys_created_by\": \"admin\", \"u_role_in_contract\": \"1\"}}", "schema": "{\"u_cot_obligation\": {\"u_number\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_cot_contract\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_assigned_owner\": {\"FK\": \"u_cot_stakeholder\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_is_recurring\": {\"type\": \"bool\"}, \"u_fulfillment_date\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cot_obligation_category\"}, \"u_notes\": {\"type\": \"str\"}, \"u_completion_percentage\": {\"type\": \"decimal\"}}, \"u_cot_contract\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"u_cot_stakeholder\"}, \"u_governing_law\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}}, \"u_cot_counterparty\": {\"u_name\": {\"type\": \"str\"}, \"u_counterparty_type\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}}, \"u_cot_contract_counterparty\": {\"u_contract\": {\"FK\": \"u_cot_contract\"}, \"u_counterparty\": {\"FK\": \"u_cot_counterparty\"}, \"u_role_in_contract\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}, \"u_signature_status\": {\"type\": \"str\"}, \"u_liability_cap\": {\"type\": \"decimal\"}, \"u_notice_period_days\": {\"type\": \"int\"}, \"u_is_primary_party\": {\"type\": \"bool\"}, \"u_special_terms\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}, \"u_cot_obligation_review\": {\"u_number\": {\"type\": \"str\"}, \"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_reviewer\": {\"FK\": \"u_cot_stakeholder\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_evidence_type\": {\"type\": \"str\"}, \"u_is_final_review\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_review_score\": {\"type\": \"int\"}, \"u_next_review_date\": {\"type\": \"str\"}}, \"u_cot_escalation\": {\"u_number\": {\"type\": \"str\"}, \"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_escalated_to\": {\"FK\": \"u_cot_stakeholder\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_days_overdue_at_escalation\": {\"type\": \"int\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_requires_legal_action\": {\"type\": \"bool\"}, \"u_target_resolution_date\": {\"type\": \"str\"}}, \"u_cot_stakeholder\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_cot_department\"}, \"u_role\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_cot_stakeholder\"}, \"u_notification_preference\": {\"type\": \"str\"}, \"u_max_obligation_load\": {\"type\": \"int\"}, \"u_expertise_area\": {\"type\": \"str\"}}, \"u_cot_department\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_head\": {\"FK\": \"u_cot_stakeholder\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_contract_budget\": {\"type\": \"decimal\"}, \"u_obligation_sla_days\": {\"type\": \"int\"}, \"u_parent_department\": {\"FK\": \"u_cot_department\"}, \"u_region\": {\"type\": \"str\"}, \"u_compliance_tier\": {\"type\": \"str\"}}, \"u_cot_obligation_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_cot_obligation_category\"}, \"u_default_priority\": {\"type\": \"str\"}, \"u_requires_legal_review\": {\"type\": \"bool\"}, \"u_default_sla_days\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_escalation_threshold_days\": {\"type\": \"int\"}, \"u_review_frequency\": {\"type\": \"str\"}}, \"u_cot_audit_log\": {\"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_performed_by\": {\"FK\": \"u_cot_stakeholder\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_source_system\": {\"type\": \"str\"}, \"u_is_automated\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "overdue_obligation_escalation_audit", "fires_on_table": "u_cot_obligation", "filter_condition": "u_statusCHANGESTO5^u_priority=4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation record for this overdue critical obligation\n var grEsc = new GlideRecord('u_cot_escalation');\n grEsc.initialize();\n grEsc.setValue('u_obligation', current.getValue('u_number'));\n _ewmLog('u_cot_escalation', 'u_obligation', '', current.getValue('u_number'), '');\n grEsc.setValue('u_escalation_reason', 'Critical obligation transitioned to Overdue status');\n _ewmLog('u_cot_escalation', 'u_escalation_reason', '', 'Critical obligation transitioned to Overdue status', '');\n grEsc.setValue('u_status', '1');\n _ewmLog('u_cot_escalation', 'u_status', '', '1', '');\n grEsc.setValue('u_severity', '4');\n _ewmLog('u_cot_escalation', 'u_severity', '', '4', '');\n grEsc.setValue('u_escalation_level', '3');\n _ewmLog('u_cot_escalation', 'u_escalation_level', '', '3', '');\n grEsc.setValue('u_escalation_date', new GlideDateTime().getValue());\n _ewmLog('u_cot_escalation', 'u_escalation_date', '', new GlideDateTime().getValue(), '');\n grEsc.setValue('u_requires_legal_action', 'true');\n _ewmLog('u_cot_escalation', 'u_requires_legal_action', '', 'true', '');\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an audit log entry recording the status change\n var grAudit = new GlideRecord('u_cot_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_obligation', current.getValue('u_number'));\n _ewmLog('u_cot_audit_log', 'u_obligation', '', current.getValue('u_number'), '');\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '1', '');\n var prevStatus = previous.getValue('u_status') || '';\n grAudit.setValue('u_previous_status', prevStatus);\n _ewmLog('u_cot_audit_log', 'u_previous_status', '', prevStatus, '');\n grAudit.setValue('u_new_status', '5');\n _ewmLog('u_cot_audit_log', 'u_new_status', '', '5', '');\n grAudit.setValue('u_field_changed', 'u_status');\n _ewmLog('u_cot_audit_log', 'u_field_changed', '', 'u_status', '');\n grAudit.setValue('u_old_value', prevStatus);\n _ewmLog('u_cot_audit_log', 'u_old_value', '', prevStatus, '');\n grAudit.setValue('u_new_value', '5');\n _ewmLog('u_cot_audit_log', 'u_new_value', '', '5', '');\n grAudit.setValue('u_action_timestamp', new GlideDateTime().getValue());\n _ewmLog('u_cot_audit_log', 'u_action_timestamp', '', new GlideDateTime().getValue(), '');\n grAudit.setValue('u_comments', 'Auto-escalated: critical obligation became overdue');\n _ewmLog('u_cot_audit_log', 'u_comments', '', 'Auto-escalated: critical obligation became overdue', '');\n grAudit.setValue('u_is_automated', 'true');\n _ewmLog('u_cot_audit_log', 'u_is_automated', '', 'true', '');\n grAudit.setValue('u_source_system', 'Business Rule');\n _ewmLog('u_cot_audit_log', 'u_source_system', '', 'Business Rule', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the parent contract to flag it needs attention and set status to Expired\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var grContract = new GlideRecord('u_cot_contract');\n grContract.addQuery('sys_id', contractRef);\n grContract.query();\n if (grContract.next()) {\n var oldGovLaw = grContract.getValue('u_governing_law');\n grContract.setValue('u_governing_law', 'REVIEW REQUIRED - Overdue Critical Obligation');\n _ewmLog('u_cot_contract', 'u_governing_law', oldGovLaw, 'REVIEW REQUIRED - Overdue Critical Obligation', '');\n\n var oldStatus = grContract.getValue('u_status');\n grContract.setValue('u_status', '3');\n _ewmLog('u_cot_contract', 'u_status', oldStatus, '3', '');\n\n var oldAutoRenew = grContract.getValue('u_auto_renew');\n grContract.setValue('u_auto_renew', 'true');\n _ewmLog('u_cot_contract', 'u_auto_renew', oldAutoRenew, 'true', '');\n\n try {\n var rCon = grContract.update();\n if (!rCon) { _ewmLog('','','','', 'GR update failed: ' + grContract.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "contract_expire_update_parties", "fires_on_table": "u_cot_contract", "filter_condition": "u_statusCHANGESTO3^u_auto_renew=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Table 1: u_cot_contract (current row, before-BR self-write) ---\n\n // Update description to note expiration\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Contract expired - pending auto-renewal review');\n _ewmLog('u_cot_contract', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n // Update governing_law to flag review needed\n var oldLaw = current.getValue('u_governing_law');\n current.setValue('u_governing_law', 'Renewal review required');\n _ewmLog('u_cot_contract', 'u_governing_law', oldLaw, current.getValue('u_governing_law'), '');\n\n // --- Table 2: u_cot_contract_counterparty (update related records) ---\n\n var gr = new GlideRecord('u_cot_contract_counterparty');\n gr.addQuery('u_contract', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n // Set signature_status to Signed (2) to trigger downstream slot_2\n var oldSigStatus = gr.getValue('u_signature_status');\n gr.setValue('u_signature_status', '2');\n _ewmLog('u_cot_contract_counterparty', 'u_signature_status', oldSigStatus, gr.getValue('u_signature_status'), '');\n\n // Set special_terms to note expiration\n var oldTerms = gr.getValue('u_special_terms');\n gr.setValue('u_special_terms', 'Contract expired - terms under renewal review');\n _ewmLog('u_cot_contract_counterparty', 'u_special_terms', oldTerms, gr.getValue('u_special_terms'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "set_terms_on_signed_primary_party", "fires_on_table": "u_cot_contract_counterparty", "filter_condition": "u_signature_statusCHANGESTO2^u_is_primary_party=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set liability_cap to 500000 for signed primary parties\n var oldCap = current.getValue('u_liability_cap');\n current.setValue('u_liability_cap', 500000);\n _ewmLog('u_cot_contract_counterparty', 'u_liability_cap', oldCap, current.getValue('u_liability_cap'), '');\n\n // 2. Set notice_period_days to 30\n var oldNotice = current.getValue('u_notice_period_days');\n current.setValue('u_notice_period_days', 30);\n _ewmLog('u_cot_contract_counterparty', 'u_notice_period_days', oldNotice, current.getValue('u_notice_period_days'), '');\n\n // 3. Set special_terms with standard clause\n var oldTerms = current.getValue('u_special_terms');\n current.setValue('u_special_terms', 'Standard liability and indemnification terms applied upon primary party signature');\n _ewmLog('u_cot_contract_counterparty', 'u_special_terms', oldTerms, current.getValue('u_special_terms'), '');\n\n // 4. Insert a mirror record for the Observer role to track the signed counterparty\n var gr = new GlideRecord('u_cot_contract_counterparty');\n gr.initialize();\n gr.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_cot_contract_counterparty', 'u_contract', '', current.getValue('u_contract'), '');\n gr.setValue('u_counterparty', current.getValue('u_counterparty'));\n _ewmLog('u_cot_contract_counterparty', 'u_counterparty', '', current.getValue('u_counterparty'), '');\n gr.setValue('u_role_in_contract', '4');\n _ewmLog('u_cot_contract_counterparty', 'u_role_in_contract', '', '4', '');\n gr.setValue('u_signature_status', '2');\n _ewmLog('u_cot_contract_counterparty', 'u_signature_status', '', '2', '');\n gr.setValue('u_is_primary_party', 'false');\n _ewmLog('u_cot_contract_counterparty', 'u_is_primary_party', '', 'false', '');\n gr.setValue('u_liability_cap', 0);\n _ewmLog('u_cot_contract_counterparty', 'u_liability_cap', '', '0', '');\n gr.setValue('u_notice_period_days', 30);\n _ewmLog('u_cot_contract_counterparty', 'u_notice_period_days', '', '30', '');\n gr.setValue('u_special_terms', 'Observer record auto-created from signed primary party');\n _ewmLog('u_cot_contract_counterparty', 'u_special_terms', '', 'Observer record auto-created from signed primary party', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "default_primary_party_on_insert", "fires_on_table": "u_cot_contract_counterparty", "filter_condition": "u_signature_status=2^u_is_primary_party=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Set default notice period on the new junction record\n var oldNotice = current.getValue('u_notice_period_days');\n current.setValue('u_notice_period_days', 30);\n _ewmLog('u_cot_contract_counterparty', 'u_notice_period_days', oldNotice, current.getValue('u_notice_period_days'), '');\n\n // 2. Set default role to Obligor\n var oldRole = current.getValue('u_role_in_contract');\n current.setValue('u_role_in_contract', '1');\n _ewmLog('u_cot_contract_counterparty', 'u_role_in_contract', oldRole, current.getValue('u_role_in_contract'), '');\n\n // 3. Update the linked counterparty risk_rating to Medium and status to Active\n var cpSysId = current.getValue('u_counterparty');\n if (cpSysId) {\n var gr = new GlideRecord('u_cot_counterparty');\n gr.addQuery('sys_id', cpSysId);\n gr.query();\n if (gr.next()) {\n var oldRisk = gr.getValue('u_risk_rating');\n gr.setValue('u_risk_rating', '2');\n _ewmLog('u_cot_counterparty', 'u_risk_rating', oldRisk, gr.getValue('u_risk_rating'), '');\n\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '1');\n _ewmLog('u_cot_counterparty', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "counterparty_high_risk_propagation", "fires_on_table": "u_cot_counterparty", "filter_condition": "u_risk_rating=2^u_status=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update escalations linked to obligations under contracts with this counterparty\n // Set severity to High and escalation_level to Director for open escalations\n var ccGr = new GlideRecord('u_cot_contract_counterparty');\n ccGr.addQuery('u_counterparty', current.getUniqueValue());\n ccGr.query();\n while (ccGr.next()) {\n var contractId = ccGr.getValue('u_contract');\n\n // Find obligations for this contract\n var oblGr = new GlideRecord('u_cot_obligation');\n oblGr.addQuery('u_contract', contractId);\n oblGr.query();\n while (oblGr.next()) {\n var oblId = oblGr.getUniqueValue();\n\n // Update open escalations for this obligation\n var escGr = new GlideRecord('u_cot_escalation');\n escGr.addQuery('u_obligation', oblId);\n escGr.addQuery('u_status', '1'); // Open\n escGr.query();\n while (escGr.next()) {\n var oldSev = escGr.getValue('u_severity');\n escGr.setValue('u_severity', '3');\n _ewmLog('u_cot_escalation', 'u_severity', oldSev, escGr.getValue('u_severity'), '');\n\n var oldLevel = escGr.getValue('u_escalation_level');\n escGr.setValue('u_escalation_level', '3');\n _ewmLog('u_cot_escalation', 'u_escalation_level', oldLevel, escGr.getValue('u_escalation_level'), '');\n\n try {\n var r1 = escGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + escGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit log entry for each obligation under this counterparty's contracts\n var alGr = new GlideRecord('u_cot_audit_log');\n alGr.initialize();\n alGr.setValue('u_obligation', oblId);\n _ewmLog('u_cot_audit_log', 'u_obligation', '', oblId, '');\n alGr.setValue('u_action_type', '5');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '5', '');\n alGr.setValue('u_comments', 'Counterparty risk rating elevated to Medium');\n _ewmLog('u_cot_audit_log', 'u_comments', '', 'Counterparty risk rating elevated to Medium', '');\n alGr.setValue('u_is_automated', 'true');\n _ewmLog('u_cot_audit_log', 'u_is_automated', '', 'true', '');\n alGr.setValue('u_source_system', 'BR_counterparty_high_risk');\n _ewmLog('u_cot_audit_log', 'u_source_system', '', 'BR_counterparty_high_risk', '');\n try {\n var r2 = alGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + alGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Update obligation reviews to flag for re-review\n var revGr = new GlideRecord('u_cot_obligation_review');\n revGr.addQuery('u_obligation', oblId);\n revGr.addQuery('u_review_status', '1'); // Pending\n revGr.query();\n while (revGr.next()) {\n var oldComments = revGr.getValue('u_comments');\n revGr.setValue('u_comments', 'Counterparty risk elevated - expedite review');\n _ewmLog('u_cot_obligation_review', 'u_comments', oldComments, revGr.getValue('u_comments'), '');\n try {\n var r3 = revGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + revGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cot_escalation", "documentkey": "cb019d25013143103e48918ce4a0a6e0", "fieldname": "u_requires_legal_action", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_contract", "documentkey": "4ef09925013143103e48918ce4a0a677", "fieldname": "u_description", "oldvalue": "Master services agreement for logistics operations", "newvalue": "Contract expired - pending auto-renewal review"}, {"tablename": "u_cot_escalation", "documentkey": "cb019d25013143103e48918ce4a0a6e0", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "OBL-2024-00789"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 10:47:10"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "0f019d25013143103e48918ce4a0a6f4", "fieldname": "u_special_terms", "oldvalue": "", "newvalue": "Observer record auto-created from signed primary party"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "caf09925013143103e48918ce4a0a682", "fieldname": "u_notice_period_days", "oldvalue": "60", "newvalue": "30"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_cot_audit_log", "documentkey": "87019d25013143103e48918ce4a0a6fb", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "0f019d25013143103e48918ce4a0a6f4", "fieldname": "u_notice_period_days", "oldvalue": "", "newvalue": "30"}, {"tablename": "u_cot_escalation", "documentkey": "cb019d25013143103e48918ce4a0a6e0", "fieldname": "u_escalation_level", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_source_system", "oldvalue": "", "newvalue": "Business Rule"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "caf09925013143103e48918ce4a0a682", "fieldname": "u_special_terms", "oldvalue": "Standard vendor terms apply", "newvalue": "Standard liability and indemnification terms applied upon primary party signature"}, {"tablename": "u_cot_contract", "documentkey": "4ef09925013143103e48918ce4a0a677", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-escalated: critical obligation became overdue"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "0f019d25013143103e48918ce4a0a6f4", "fieldname": "u_signature_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_cot_obligation", "documentkey": "82f09925013143103e48918ce4a0a686", "fieldname": "u_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_cot_audit_log", "documentkey": "87019d25013143103e48918ce4a0a6fb", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Counterparty risk rating elevated to Medium"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "0f019d25013143103e48918ce4a0a6f4", "fieldname": "u_counterparty", "oldvalue": "", "newvalue": "c6f09925013143103e48918ce4a0a67f"}, {"tablename": "u_cot_counterparty", "documentkey": "c6f09925013143103e48918ce4a0a67f", "fieldname": "u_risk_rating", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cot_escalation", "documentkey": "cb019d25013143103e48918ce4a0a6e0", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "caf09925013143103e48918ce4a0a682", "fieldname": "u_signature_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_status"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "0f019d25013143103e48918ce4a0a6f4", "fieldname": "u_liability_cap", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_is_automated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_audit_log", "documentkey": "87019d25013143103e48918ce4a0a6fb", "fieldname": "u_is_automated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "0f019d25013143103e48918ce4a0a6f4", "fieldname": "u_is_primary_party", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cot_escalation", "documentkey": "cb019d25013143103e48918ce4a0a6e0", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Critical obligation transitioned to Overdue status"}, {"tablename": "u_cot_counterparty", "documentkey": "c6f09925013143103e48918ce4a0a67f", "fieldname": "u_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_cot_contract", "documentkey": "4ef09925013143103e48918ce4a0a677", "fieldname": "u_governing_law", "oldvalue": "State of New York", "newvalue": "Renewal review required"}, {"tablename": "u_cot_escalation", "documentkey": "cb019d25013143103e48918ce4a0a6e0", "fieldname": "u_escalation_date", "oldvalue": "", "newvalue": "2026-06-30 10:47:10"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "caf09925013143103e48918ce4a0a682", "fieldname": "u_liability_cap", "oldvalue": "250000", "newvalue": "500000"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_audit_log", "documentkey": "87019d25013143103e48918ce4a0a6fb", "fieldname": "u_source_system", "oldvalue": "", "newvalue": "BR_counterparty_high_risk"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "0f019d25013143103e48918ce4a0a6f4", "fieldname": "u_contract", "oldvalue": "", "newvalue": "4ef09925013143103e48918ce4a0a677"}, {"tablename": "u_cot_audit_log", "documentkey": "8f019d25013143103e48918ce4a0a6e7", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "OBL-2024-00789"}, {"tablename": "u_cot_audit_log", "documentkey": "87019d25013143103e48918ce4a0a6fb", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "82f09925013143103e48918ce4a0a686"}, {"tablename": "u_cot_contract_counterparty", "documentkey": "0f019d25013143103e48918ce4a0a6f4", "fieldname": "u_role_in_contract", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_escalation", "documentkey": "cb019d25013143103e48918ce4a0a6e0", "fieldname": "u_severity", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_cot_contract", "documentkey": "4ef09925013143103e48918ce4a0a677", "fieldname": "u_auto_renew", "oldvalue": "0", "newvalue": "1"}], "ewm_logs": [{"sys_id": "03019d25013143103e48918ce4a0a6df", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_escalation", "u_field_name": "u_escalation_level", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "03019d25013143103e48918ce4a0a6ef", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_notice_period_days", "u_old_value": "60", "u_new_value": "30", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "07019d25013143103e48918ce4a0a6e2", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "07019d25013143103e48918ce4a0a6f0", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "4ef09925013143103e48918ce4a0a677", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "07019d25013143103e48918ce4a0a6fa", "u_br_name": "counterparty_high_risk_propagation", "u_table_name": "u_cot_audit_log", "u_field_name": "u_is_automated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "0b019d25013143103e48918ce4a0a6e4", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "0b019d25013143103e48918ce4a0a6f2", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_is_primary_party", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "0b019d25013143103e48918ce4a0a6f5", "u_br_name": "default_primary_party_on_insert", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_role_in_contract", "u_old_value": "4", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "0f019d25013143103e48918ce4a0a6e6", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_is_automated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "0f019d25013143103e48918ce4a0a6ec", "u_br_name": "contract_expire_update_parties", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_signature_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "0f01d525013143103e48918ce4a0a623", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Critical obligation transitioned to Overdue status", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "43019d25013143103e48918ce4a0a6e5", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "43019d25013143103e48918ce4a0a6ec", "u_br_name": "contract_expire_update_parties", "u_table_name": "u_cot_contract", "u_field_name": "u_governing_law", "u_old_value": "REVIEW REQUIRED - Overdue Critical Obligation", "u_new_value": "Renewal review required", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "43019d25013143103e48918ce4a0a6f3", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_liability_cap", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "47019d25013143103e48918ce4a0a6e7", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_source_system", "u_old_value": "", "u_new_value": "Business Rule", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "4701d525013143103e48918ce4a0a624", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_escalation", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "4b019d25013143103e48918ce4a0a6df", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_escalation", "u_field_name": "u_escalation_date", "u_old_value": "", "u_new_value": "2026-06-30 10:47:10", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "4b019d25013143103e48918ce4a0a6f8", "u_br_name": "counterparty_high_risk_propagation", "u_table_name": "u_cot_audit_log", "u_field_name": "u_obligation", "u_old_value": "", "u_new_value": "82f09925013143103e48918ce4a0a686", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "4f019d25013143103e48918ce4a0a6e2", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_previous_status", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "4f019d25013143103e48918ce4a0a6e9", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_contract", "u_field_name": "u_status", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "4f019d25013143103e48918ce4a0a6f0", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_counterparty", "u_old_value": "", "u_new_value": "c6f09925013143103e48918ce4a0a67f", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "4f019d25013143103e48918ce4a0a6f6", "u_br_name": "default_primary_party_on_insert", "u_table_name": "u_cot_counterparty", "u_field_name": "u_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "4f019d25013143103e48918ce4a0a6fa", "u_br_name": "counterparty_high_risk_propagation", "u_table_name": "u_cot_audit_log", "u_field_name": "u_source_system", "u_old_value": "", "u_new_value": "BR_counterparty_high_risk", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "83019d25013143103e48918ce4a0a6e0", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_escalation", "u_field_name": "u_requires_legal_action", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "83019d25013143103e48918ce4a0a6f9", "u_br_name": "counterparty_high_risk_propagation", "u_table_name": "u_cot_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "87019d25013143103e48918ce4a0a6e3", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_new_status", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "87019d25013143103e48918ce4a0a6ed", "u_br_name": "contract_expire_update_parties", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_special_terms", "u_old_value": "Standard vendor terms apply", "u_new_value": "Contract expired - terms under renewal review", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "87019d25013143103e48918ce4a0a6ee", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_liability_cap", "u_old_value": "250000", "u_new_value": "500000", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "87019d25013143103e48918ce4a0a6f1", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_role_in_contract", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "8b019d25013143103e48918ce4a0a6e5", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_action_timestamp", "u_old_value": "", "u_new_value": "2026-06-30 10:47:10", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "8b019d25013143103e48918ce4a0a6ef", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_special_terms", "u_old_value": "Contract expired - terms under renewal review", "u_new_value": "Standard liability and indemnification terms applied upon primary party signature", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "8b019d25013143103e48918ce4a0a6f3", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_notice_period_days", "u_old_value": "", "u_new_value": "30", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "8f019d25013143103e48918ce4a0a6f4", "u_br_name": "default_primary_party_on_insert", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_notice_period_days", "u_old_value": "30", "u_new_value": "30", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "8f01d525013143103e48918ce4a0a622", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_escalation", "u_field_name": "u_obligation", "u_old_value": "", "u_new_value": "OBL-2024-00789", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "8f01d525013143103e48918ce4a0a624", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_escalation", "u_field_name": "u_severity", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "c3019d25013143103e48918ce4a0a6e6", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Auto-escalated: critical obligation became overdue", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "c3019d25013143103e48918ce4a0a6e9", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_contract", "u_field_name": "u_governing_law", "u_old_value": "State of New York", "u_new_value": "REVIEW REQUIRED - Overdue Critical Obligation", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "c3019d25013143103e48918ce4a0a6f4", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_special_terms", "u_old_value": "", "u_new_value": "Observer record auto-created from signed primary party", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "c3019d25013143103e48918ce4a0a6f6", "u_br_name": "default_primary_party_on_insert", "u_table_name": "u_cot_counterparty", "u_field_name": "u_risk_rating", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "c7019d25013143103e48918ce4a0a6ea", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_contract", "u_field_name": "u_auto_renew", "u_old_value": "0", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "c7019d25013143103e48918ce4a0a6eb", "u_br_name": "contract_expire_update_parties", "u_table_name": "u_cot_contract", "u_field_name": "u_description", "u_old_value": "Master services agreement for logistics operations", "u_new_value": "Contract expired - pending auto-renewal review", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "cb019d25013143103e48918ce4a0a6e1", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_obligation", "u_old_value": "", "u_new_value": "OBL-2024-00789", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "cb019d25013143103e48918ce4a0a6f9", "u_br_name": "counterparty_high_risk_propagation", "u_table_name": "u_cot_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Counterparty risk rating elevated to Medium", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "cf019d25013143103e48918ce4a0a6e3", "u_br_name": "overdue_obligation_escalation_audit", "u_table_name": "u_cot_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_status", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}, {"sys_id": "cf019d25013143103e48918ce4a0a6f1", "u_br_name": "set_terms_on_signed_primary_party", "u_table_name": "u_cot_contract_counterparty", "u_field_name": "u_signature_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:47:10"}], "metadata": "{\"domain\": \"contract_obligation_tracking\", \"primary_table\": \"u_cot_obligation\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 42}"} {"tool_name": "insert_cot_obligation", "parameters": "{\"table_name\": \"u_cot_obligation\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"OBL-000501\", \"u_contract\": \"@contract_main.sys_id\", \"u_title\": \"Annual Regulatory Compliance Filing\", \"u_description\": \"Obligation to submit annual regulatory compliance documentation to governing authority\", \"u_status\": \"1\", \"u_due_date\": \"2025-03-31\", \"u_obligation_type\": \"3\", \"u_priority\": \"4\", \"u_is_recurring\": true, \"u_notes\": \"Critical compliance obligation requiring immediate review workflow\", \"u_completion_percentage\": 0}}", "seed_data": null, "supporting_data": "{\"contract_main\": {\"u_owner\": \"\", \"u_number\": \"CON-000101\", \"u_governing_law\": \"State of New York\", \"u_title\": \"Master Compliance Services Agreement\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:50:48\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"039f156501f143103e48918ce4a0a6d4\", \"u_description\": \"Agreement governing compliance obligations with regulatory partners\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2026-12-31\", \"sys_created_on\": \"2026-06-30 11:50:48\", \"u_contract_type\": \"1\", \"u_start_date\": \"2024-01-01\", \"u_contract_value\": \"2500000\", \"u_currency\": \"1\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"counterparty_main\": {\"u_name\": \"Regulus Compliance Partners\", \"u_notes\": \"Established vendor with strong compliance track record\", \"u_country\": \"United States\", \"u_website\": \"https://www.reguluscp.com\", \"u_counterparty_type\": \"1\", \"u_registration_number\": \"REG-2024-88431\", \"u_risk_rating\": \"2\", \"u_onboarding_date\": \"2023-06-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:50:48\", \"sys_tags\": \"\", \"sys_id\": \"079f156501f143103e48918ce4a0a6d7\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:50:48\", \"u_primary_contact_email\": \"d.thornton@reguluscp.com\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Diana Thornton\"}, \"cc_junction\": {\"u_effective_date\": \"2024-01-15\", \"sys_mod_count\": \"0\", \"u_special_terms\": \"Standard vendor terms apply\", \"sys_updated_on\": \"2026-06-30 11:50:48\", \"sys_tags\": \"\", \"u_signature_status\": \"2\", \"u_signed_date\": \"2024-01-10\", \"sys_id\": \"439f156501f143103e48918ce4a0a6ea\", \"u_liability_cap\": \"1000000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:50:48\", \"u_contract\": \"039f156501f143103e48918ce4a0a6d4\", \"u_notice_period_days\": \"60\", \"u_counterparty\": \"079f156501f143103e48918ce4a0a6d7\", \"u_expiry_date\": \"2026-12-31\", \"u_is_primary_party\": \"false\", \"sys_created_by\": \"admin\", \"u_role_in_contract\": \"2\"}}", "schema": "{\"u_cot_obligation\": {\"u_number\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_cot_contract\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_assigned_owner\": {\"FK\": \"u_cot_stakeholder\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_is_recurring\": {\"type\": \"bool\"}, \"u_fulfillment_date\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cot_obligation_category\"}, \"u_notes\": {\"type\": \"str\"}, \"u_completion_percentage\": {\"type\": \"decimal\"}}, \"u_cot_contract\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"u_cot_stakeholder\"}, \"u_governing_law\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}}, \"u_cot_counterparty\": {\"u_name\": {\"type\": \"str\"}, \"u_counterparty_type\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}}, \"u_cot_contract_counterparty\": {\"u_contract\": {\"FK\": \"u_cot_contract\"}, \"u_counterparty\": {\"FK\": \"u_cot_counterparty\"}, \"u_role_in_contract\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}, \"u_signature_status\": {\"type\": \"str\"}, \"u_liability_cap\": {\"type\": \"decimal\"}, \"u_notice_period_days\": {\"type\": \"int\"}, \"u_is_primary_party\": {\"type\": \"bool\"}, \"u_special_terms\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}, \"u_cot_obligation_review\": {\"u_number\": {\"type\": \"str\"}, \"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_reviewer\": {\"FK\": \"u_cot_stakeholder\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_evidence_type\": {\"type\": \"str\"}, \"u_is_final_review\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_review_score\": {\"type\": \"int\"}, \"u_next_review_date\": {\"type\": \"str\"}}, \"u_cot_escalation\": {\"u_number\": {\"type\": \"str\"}, \"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_escalated_to\": {\"FK\": \"u_cot_stakeholder\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_days_overdue_at_escalation\": {\"type\": \"int\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_requires_legal_action\": {\"type\": \"bool\"}, \"u_target_resolution_date\": {\"type\": \"str\"}}, \"u_cot_stakeholder\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_cot_department\"}, \"u_role\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_cot_stakeholder\"}, \"u_notification_preference\": {\"type\": \"str\"}, \"u_max_obligation_load\": {\"type\": \"int\"}, \"u_expertise_area\": {\"type\": \"str\"}}, \"u_cot_department\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_head\": {\"FK\": \"u_cot_stakeholder\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_contract_budget\": {\"type\": \"decimal\"}, \"u_obligation_sla_days\": {\"type\": \"int\"}, \"u_parent_department\": {\"FK\": \"u_cot_department\"}, \"u_region\": {\"type\": \"str\"}, \"u_compliance_tier\": {\"type\": \"str\"}}, \"u_cot_obligation_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_cot_obligation_category\"}, \"u_default_priority\": {\"type\": \"str\"}, \"u_requires_legal_review\": {\"type\": \"bool\"}, \"u_default_sla_days\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_escalation_threshold_days\": {\"type\": \"int\"}, \"u_review_frequency\": {\"type\": \"str\"}}, \"u_cot_audit_log\": {\"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_performed_by\": {\"FK\": \"u_cot_stakeholder\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_source_system\": {\"type\": \"str\"}, \"u_is_automated\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "after_insert_critical_compliance_oblig", "fires_on_table": "u_cot_obligation", "filter_condition": "u_status=1^u_obligation_type=3^u_priority=4", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // 1. Insert an audit log entry recording the creation of this critical compliance obligation\n var grAudit = new GlideRecord('u_cot_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_obligation', current.getValue('u_number'));\n _ewmLog('u_cot_audit_log', 'u_obligation', '', current.getValue('u_number'), '');\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '1', '');\n grAudit.setValue('u_new_status', '1');\n _ewmLog('u_cot_audit_log', 'u_new_status', '', '1', '');\n grAudit.setValue('u_comments', 'Critical compliance obligation created automatically logged');\n _ewmLog('u_cot_audit_log', 'u_comments', '', 'Critical compliance obligation created automatically logged', '');\n grAudit.setValue('u_is_automated', 'true');\n _ewmLog('u_cot_audit_log', 'u_is_automated', '', 'true', '');\n grAudit.setValue('u_source_system', 'BR:after_insert_critical_compliance');\n _ewmLog('u_cot_audit_log', 'u_source_system', '', 'BR:after_insert_critical_compliance', '');\n grAudit.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_cot_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed on u_cot_audit_log: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an initial obligation review record (Pending) for this critical compliance obligation\n var grReview = new GlideRecord('u_cot_obligation_review');\n grReview.initialize();\n grReview.setValue('u_obligation', current.getValue('u_number'));\n _ewmLog('u_cot_obligation_review', 'u_obligation', '', current.getValue('u_number'), '');\n grReview.setValue('u_review_status', '1');\n _ewmLog('u_cot_obligation_review', 'u_review_status', '', '1', '');\n grReview.setValue('u_decision', '1');\n _ewmLog('u_cot_obligation_review', 'u_decision', '', '1', '');\n grReview.setValue('u_is_final_review', 'false');\n _ewmLog('u_cot_obligation_review', 'u_is_final_review', '', 'false', '');\n grReview.setValue('u_comments', 'Auto-created review for critical compliance obligation');\n _ewmLog('u_cot_obligation_review', 'u_comments', '', 'Auto-created review for critical compliance obligation', '');\n grReview.setValue('u_evidence_type', '3');\n _ewmLog('u_cot_obligation_review', 'u_evidence_type', '', '3', '');\n try {\n var rReview = grReview.insert();\n if (!rReview) { _ewmLog('','','','', 'GR insert failed on u_cot_obligation_review: ' + grReview.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "init_review_defaults_update_oblig", "fires_on_table": "u_cot_obligation_review", "filter_condition": "u_review_status=1^u_decision=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set default fields on the new obligation review (before insert, no current.insert())\n var oldEvType = current.getValue('u_evidence_type');\n current.setValue('u_evidence_type', '3');\n _ewmLog('u_cot_obligation_review', 'u_evidence_type', oldEvType, current.getValue('u_evidence_type'), '');\n\n var oldFinal = current.getValue('u_is_final_review');\n current.setValue('u_is_final_review', 'false');\n _ewmLog('u_cot_obligation_review', 'u_is_final_review', oldFinal, current.getValue('u_is_final_review'), '');\n\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Auto-initialized review pending evaluation');\n _ewmLog('u_cot_obligation_review', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // 2. Update the parent obligation to reflect review activity\n var obligSysId = current.getValue('u_obligation');\n if (obligSysId) {\n var gr = new GlideRecord('u_cot_obligation');\n gr.addQuery('sys_id', obligSysId);\n gr.query();\n if (gr.next()) {\n var oldPct = gr.getValue('u_completion_percentage');\n gr.setValue('u_completion_percentage', 10);\n _ewmLog('u_cot_obligation', 'u_completion_percentage', oldPct, gr.getValue('u_completion_percentage'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "obligation_completion_change_cascade", "fires_on_table": "u_cot_obligation", "filter_condition": "u_completion_percentageCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation record if completion changed (proactive tracking)\n var grEsc = new GlideRecord('u_cot_escalation');\n grEsc.initialize();\n grEsc.setValue('u_obligation', current.getValue('u_number'));\n _ewmLog('u_cot_escalation', 'u_obligation', '', current.getValue('u_number'), '');\n grEsc.setValue('u_escalation_reason', 'Completion percentage changed from ' + previous.getValue('u_completion_percentage') + ' to ' + current.getValue('u_completion_percentage'));\n _ewmLog('u_cot_escalation', 'u_escalation_reason', '', 'Completion percentage changed', '');\n grEsc.setValue('u_status', '1');\n _ewmLog('u_cot_escalation', 'u_status', '', '1', '');\n grEsc.setValue('u_severity', '4');\n _ewmLog('u_cot_escalation', 'u_severity', '', '4', '');\n grEsc.setValue('u_escalation_level', '1');\n _ewmLog('u_cot_escalation', 'u_escalation_level', '', '1', '');\n grEsc.setValue('u_requires_legal_action', 'false');\n _ewmLog('u_cot_escalation', 'u_requires_legal_action', '', 'false', '');\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed on u_cot_escalation: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an audit log entry for the completion percentage change\n var grAudit = new GlideRecord('u_cot_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_obligation', current.getValue('u_number'));\n _ewmLog('u_cot_audit_log', 'u_obligation', '', current.getValue('u_number'), '');\n grAudit.setValue('u_action_type', '5');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '5', '');\n grAudit.setValue('u_field_changed', 'u_completion_percentage');\n _ewmLog('u_cot_audit_log', 'u_field_changed', '', 'u_completion_percentage', '');\n grAudit.setValue('u_old_value', previous.getValue('u_completion_percentage') || '');\n _ewmLog('u_cot_audit_log', 'u_old_value', '', previous.getValue('u_completion_percentage') || '', '');\n grAudit.setValue('u_new_value', current.getValue('u_completion_percentage') || '');\n _ewmLog('u_cot_audit_log', 'u_new_value', '', current.getValue('u_completion_percentage') || '', '');\n grAudit.setValue('u_is_automated', 'true');\n _ewmLog('u_cot_audit_log', 'u_is_automated', '', 'true', '');\n grAudit.setValue('u_source_system', 'BR_obligation_completion_change');\n _ewmLog('u_cot_audit_log', 'u_source_system', '', 'BR_obligation_completion_change', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed on u_cot_audit_log: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the parent contract description to note obligation progress\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var grCon = new GlideRecord('u_cot_contract');\n if (grCon.get(contractRef)) {\n var oldDesc = grCon.getValue('u_description');\n grCon.setValue('u_description', 'Obligation ' + current.getValue('u_number') + ' completion updated to ' + current.getValue('u_completion_percentage') + '%');\n _ewmLog('u_cot_contract', 'u_description', oldDesc, grCon.getValue('u_description'), '');\n try {\n var rCon = grCon.update();\n if (!rCon) { _ewmLog('','','','', 'GR update failed on u_cot_contract: ' + grCon.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "esc_critical_flag_counterparty", "fires_on_table": "u_cot_escalation", "filter_condition": "u_status=1^u_severity=4", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a critical escalation is inserted, update all contract-counterparty\n // junction records for the related obligation's contract to reflect urgency.\n var oblRef = current.getValue('u_obligation');\n if (!oblRef) return;\n\n // Look up the obligation to get the contract reference\n var oblGr = new GlideRecord('u_cot_obligation');\n if (!oblGr.get(oblRef)) return;\n var contractRef = oblGr.getValue('u_contract');\n if (!contractRef) return;\n\n // Find all contract-counterparty records for this contract\n var cc = new GlideRecord('u_cot_contract_counterparty');\n cc.addQuery('u_contract', contractRef);\n cc.query();\n while (cc.next()) {\n var oldSigStatus = cc.getValue('u_signature_status');\n cc.setValue('u_signature_status', '1');\n _ewmLog('u_cot_contract_counterparty', 'u_signature_status', oldSigStatus, cc.getValue('u_signature_status'), '');\n\n var oldLiabilityCap = cc.getValue('u_liability_cap');\n cc.setValue('u_liability_cap', 0);\n _ewmLog('u_cot_contract_counterparty', 'u_liability_cap', oldLiabilityCap, cc.getValue('u_liability_cap'), '');\n\n var oldNoticeDays = cc.getValue('u_notice_period_days');\n cc.setValue('u_notice_period_days', 5);\n _ewmLog('u_cot_contract_counterparty', 'u_notice_period_days', oldNoticeDays, cc.getValue('u_notice_period_days'), '');\n\n var oldIsPrimary = cc.getValue('u_is_primary_party');\n cc.setValue('u_is_primary_party', true);\n _ewmLog('u_cot_contract_counterparty', 'u_is_primary_party', oldIsPrimary, cc.getValue('u_is_primary_party'), '');\n\n var oldSpecialTerms = cc.getValue('u_special_terms');\n cc.setValue('u_special_terms', 'Critical escalation raised - immediate review required');\n _ewmLog('u_cot_contract_counterparty', 'u_special_terms', oldSpecialTerms, cc.getValue('u_special_terms'), '');\n\n var oldRoleInContract = cc.getValue('u_role_in_contract');\n cc.setValue('u_role_in_contract', '1');\n _ewmLog('u_cot_contract_counterparty', 'u_role_in_contract', oldRoleInContract, cc.getValue('u_role_in_contract'), '');\n\n try {\n var r = cc.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + cc.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "update_counterparty_terms_on_pending", "fires_on_table": "u_cot_contract_counterparty", "filter_condition": "u_signature_status=1^u_is_primary_party=true^u_role_in_contract=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // After-update BR on u_cot_contract_counterparty (fires on slot 3's explicit cc.update()).\n // When a primary obligor counterparty link has pending signature status,\n // perform an explicit GlideRecord update to set notice period, liability cap,\n // special terms, and effective date. This produces a SECOND, distinct update\n // event on u_cot_contract_counterparty that slot 5 can chain from.\n\n var sysId = current.getUniqueValue();\n var gr = new GlideRecord('u_cot_contract_counterparty');\n if (gr.get(sysId)) {\n\n // 1. Set u_notice_period_days to 30\n var oldNotice = gr.getValue('u_notice_period_days');\n gr.setValue('u_notice_period_days', 30);\n _ewmLog('u_cot_contract_counterparty', 'u_notice_period_days', oldNotice, gr.getValue('u_notice_period_days'), '');\n\n // 2. Set u_liability_cap to 500000\n var oldCap = gr.getValue('u_liability_cap');\n gr.setValue('u_liability_cap', 500000);\n _ewmLog('u_cot_contract_counterparty', 'u_liability_cap', oldCap, gr.getValue('u_liability_cap'), '');\n\n // 3. Set u_special_terms\n var oldTerms = gr.getValue('u_special_terms');\n gr.setValue('u_special_terms', 'Standard obligor terms applied automatically');\n _ewmLog('u_cot_contract_counterparty', 'u_special_terms', oldTerms, gr.getValue('u_special_terms'), '');\n\n // 4. Set u_effective_date to today\n var oldEffective = gr.getValue('u_effective_date');\n var today = new GlideDateTime();\n gr.setValue('u_effective_date', today.getDate().toString());\n _ewmLog('u_cot_contract_counterparty', 'u_effective_date', oldEffective, gr.getValue('u_effective_date'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed on u_cot_contract_counterparty: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "cp_update_notify_on_liability_change", "fires_on_table": "u_cot_contract_counterparty", "filter_condition": "u_liability_capISNOTEMPTY^u_special_termsISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked counterparty's risk rating and notes based on liability cap changes\n var cpSysId = current.getValue('u_counterparty');\n if (cpSysId) {\n var grCp = new GlideRecord('u_cot_counterparty');\n grCp.addQuery('sys_id', cpSysId);\n grCp.query();\n if (grCp.next()) {\n var oldRisk = grCp.getValue('u_risk_rating');\n grCp.setValue('u_risk_rating', '3');\n _ewmLog('u_cot_counterparty', 'u_risk_rating', oldRisk, grCp.getValue('u_risk_rating'), '');\n\n var oldNotes = grCp.getValue('u_notes');\n grCp.setValue('u_notes', 'Liability cap updated via contract counterparty change');\n _ewmLog('u_cot_counterparty', 'u_notes', oldNotes, grCp.getValue('u_notes'), '');\n\n try {\n var r1 = grCp.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an audit log entry recording the contract counterparty liability change\n var contractSysId = current.getValue('u_contract');\n var grAudit = new GlideRecord('u_cot_audit_log');\n grAudit.initialize();\n\n grAudit.setValue('u_action_type', '5');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '5', '');\n\n grAudit.setValue('u_field_changed', 'u_liability_cap');\n _ewmLog('u_cot_audit_log', 'u_field_changed', '', 'u_liability_cap', '');\n\n grAudit.setValue('u_new_value', current.getValue('u_liability_cap'));\n _ewmLog('u_cot_audit_log', 'u_new_value', '', current.getValue('u_liability_cap'), '');\n\n grAudit.setValue('u_comments', 'Contract counterparty liability cap and special terms updated - special terms: ' + current.getValue('u_special_terms'));\n _ewmLog('u_cot_audit_log', 'u_comments', '', grAudit.getValue('u_comments'), '');\n\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_title", "oldvalue": "", "newvalue": "Annual Regulatory Compliance Filing"}, {"tablename": "u_cot_audit_log", "documentkey": "48bf196501f143103e48918ce4a0a6ff", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_completion_percentage", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cot_obligation_review", "documentkey": "ccbf596501f143103e48918ce4a0a603", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation_review", "documentkey": "ccbf596501f143103e48918ce4a0a603", "fieldname": "u_is_final_review", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_is_recurring", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_audit_log", "documentkey": "48bf196501f143103e48918ce4a0a6ff", "fieldname": "u_source_system", "oldvalue": "", "newvalue": "BR:after_insert_critical_compliance"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_obligation_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_audit_log", "documentkey": "48bf196501f143103e48918ce4a0a6ff", "fieldname": "u_is_automated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_contract", "oldvalue": "", "newvalue": "039f156501f143103e48918ce4a0a6d4"}, {"tablename": "u_cot_obligation_review", "documentkey": "ccbf596501f143103e48918ce4a0a603", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-initialized review pending evaluation"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Critical compliance obligation requiring immediate review workflow"}, {"tablename": "u_cot_audit_log", "documentkey": "48bf196501f143103e48918ce4a0a6ff", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_priority", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_cot_audit_log", "documentkey": "48bf196501f143103e48918ce4a0a6ff", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "OBL-000501"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation_review", "documentkey": "ccbf596501f143103e48918ce4a0a603", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_number", "oldvalue": "", "newvalue": "OBL-000501"}, {"tablename": "u_cot_audit_log", "documentkey": "48bf196501f143103e48918ce4a0a6ff", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 04:51:08"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_description", "oldvalue": "", "newvalue": "Obligation to submit annual regulatory compliance documentation to governing authority"}, {"tablename": "u_cot_obligation_review", "documentkey": "ccbf596501f143103e48918ce4a0a603", "fieldname": "u_evidence_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_obligation_review", "documentkey": "ccbf596501f143103e48918ce4a0a603", "fieldname": "u_obligation", "oldvalue": "", "newvalue": "OBL-000501"}, {"tablename": "u_cot_obligation", "documentkey": "48bf156501f143103e48918ce4a0a6f1", "fieldname": "u_due_date", "oldvalue": "", "newvalue": "2025-03-31"}, {"tablename": "u_cot_audit_log", "documentkey": "48bf196501f143103e48918ce4a0a6ff", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Critical compliance obligation created automatically logged"}], "ewm_logs": [{"sys_id": "00bf156501f143103e48918ce4a0a6f3", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_audit_log", "u_field_name": "u_obligation", "u_old_value": "", "u_new_value": "OBL-000501", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "00bf156501f143103e48918ce4a0a6f5", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Critical compliance obligation created automatically logged", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "00bf196501f143103e48918ce4a0a6ff", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_audit_log", "u_field_name": "u_action_timestamp", "u_old_value": "", "u_new_value": "2026-06-30 04:51:08", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "04bf596501f143103e48918ce4a0a602", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_is_final_review", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "48bf596501f143103e48918ce4a0a600", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_obligation", "u_old_value": "", "u_new_value": "OBL-000501", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "4cbf596501f143103e48918ce4a0a602", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Auto-created review for critical compliance obligation", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "4cbf596501f143103e48918ce4a0a604", "u_br_name": "init_review_defaults_update_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_is_final_review", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "80bf596501f143103e48918ce4a0a601", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "84bf596501f143103e48918ce4a0a603", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_evidence_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "8cbf156501f143103e48918ce4a0a6f3", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "8cbf196501f143103e48918ce4a0a6fd", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_audit_log", "u_field_name": "u_is_automated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "c0bf596501f143103e48918ce4a0a604", "u_br_name": "init_review_defaults_update_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_evidence_type", "u_old_value": "3", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "c4bf156501f143103e48918ce4a0a6f4", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_audit_log", "u_field_name": "u_new_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "c4bf196501f143103e48918ce4a0a6fe", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_audit_log", "u_field_name": "u_source_system", "u_old_value": "", "u_new_value": "BR:after_insert_critical_compliance", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "c4bf596501f143103e48918ce4a0a605", "u_br_name": "init_review_defaults_update_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_comments", "u_old_value": "Auto-created review for critical compliance obligation", "u_new_value": "Auto-initialized review pending evaluation", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}, {"sys_id": "c8bf596501f143103e48918ce4a0a601", "u_br_name": "after_insert_critical_compliance_oblig", "u_table_name": "u_cot_obligation_review", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:51:08"}], "metadata": "{\"domain\": \"contract_obligation_tracking\", \"primary_table\": \"u_cot_obligation\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 24}"} {"tool_name": "update_cot_obligation", "parameters": "{\"table_name\": \"u_cot_obligation\", \"operation\": \"update\", \"fields\": {\"u_status\": \"5\"}}", "seed_data": "{\"u_is_recurring\": \"false\", \"u_notes\": \"Initial obligation notes. [AUTO] Obligation transitioned to Overdue. Priority escalated to Critical.\", \"u_fulfillment_date\": \"\", \"u_number\": \"\", \"u_due_date\": \"2024-06-30\", \"u_title\": \"Quarterly Compliance Report Submission\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:51:59\", \"sys_tags\": \"\", \"u_assigned_owner\": \"\", \"u_category\": \"\", \"u_obligation_type\": \"3\", \"u_priority\": \"4\", \"sys_id\": \"2bcfdd6501f143103e48918ce4a0a628\", \"u_description\": \"Submit quarterly compliance report to regulatory body\", \"sys_updated_by\": \"admin\", \"u_completion_percentage\": \"0\", \"sys_created_on\": \"2026-06-30 11:51:39\", \"u_contract\": \"a3cfdd6501f143103e48918ce4a0a65c\", \"u_status\": \"5\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"contract_main\": {\"u_owner\": \"\", \"u_number\": \"\", \"u_governing_law\": \"State of Delaware\", \"u_title\": \"Master Services Agreement - Cascade Test\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:51:39\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"a3cfdd6501f143103e48918ce4a0a65c\", \"u_description\": \"Contract for obligation cascade testing\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:51:39\", \"u_contract_type\": \"1\", \"u_start_date\": \"2024-01-01\", \"u_contract_value\": \"500000\", \"u_currency\": \"1\", \"u_status\": \"1\", \"sys_created_by\": \"admin\"}, \"prior_escalation\": {\"u_number\": \"\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:51:39\", \"sys_tags\": \"\", \"u_resolved_date\": \"\", \"u_escalation_reason\": \"Prior escalation for same obligation\", \"sys_id\": \"2bcfdd6501f143103e48918ce4a0a625\", \"u_days_overdue_at_escalation\": \"5\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_severity\": \"3\", \"sys_created_on\": \"2026-06-30 11:51:39\", \"u_requires_legal_action\": \"false\", \"u_escalation_level\": \"1\", \"u_target_resolution_date\": \"\", \"u_status\": \"1\", \"u_escalated_to\": \"\", \"sys_created_by\": \"admin\", \"u_escalation_date\": \"\", \"u_obligation\": \"\"}, \"pending_review\": {\"u_evidence_reference\": \"\", \"u_number\": \"\", \"u_evidence_type\": \"1\", \"sys_mod_count\": \"0\", \"u_decision\": \"1\", \"sys_updated_on\": \"2026-06-30 11:51:39\", \"u_reviewer\": \"\", \"sys_tags\": \"\", \"u_next_review_date\": \"\", \"u_review_score\": \"0\", \"sys_id\": \"67cfdd6501f143103e48918ce4a0a65f\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Awaiting initial review\", \"sys_created_on\": \"2026-06-30 11:51:39\", \"u_review_status\": \"1\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\", \"u_review_date\": \"\", \"u_is_final_review\": \"false\", \"u_obligation\": \"\"}}", "schema": "{\"u_cot_obligation\": {\"u_number\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_cot_contract\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_assigned_owner\": {\"FK\": \"u_cot_stakeholder\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_is_recurring\": {\"type\": \"bool\"}, \"u_fulfillment_date\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_cot_obligation_category\"}, \"u_notes\": {\"type\": \"str\"}, \"u_completion_percentage\": {\"type\": \"decimal\"}}, \"u_cot_contract\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_owner\": {\"FK\": \"u_cot_stakeholder\"}, \"u_governing_law\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}}, \"u_cot_counterparty\": {\"u_name\": {\"type\": \"str\"}, \"u_counterparty_type\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}}, \"u_cot_contract_counterparty\": {\"u_contract\": {\"FK\": \"u_cot_contract\"}, \"u_counterparty\": {\"FK\": \"u_cot_counterparty\"}, \"u_role_in_contract\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}, \"u_signature_status\": {\"type\": \"str\"}, \"u_liability_cap\": {\"type\": \"decimal\"}, \"u_notice_period_days\": {\"type\": \"int\"}, \"u_is_primary_party\": {\"type\": \"bool\"}, \"u_special_terms\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}, \"u_cot_obligation_review\": {\"u_number\": {\"type\": \"str\"}, \"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_reviewer\": {\"FK\": \"u_cot_stakeholder\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_evidence_type\": {\"type\": \"str\"}, \"u_is_final_review\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_review_score\": {\"type\": \"int\"}, \"u_next_review_date\": {\"type\": \"str\"}}, \"u_cot_escalation\": {\"u_number\": {\"type\": \"str\"}, \"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_escalated_to\": {\"FK\": \"u_cot_stakeholder\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_days_overdue_at_escalation\": {\"type\": \"int\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_requires_legal_action\": {\"type\": \"bool\"}, \"u_target_resolution_date\": {\"type\": \"str\"}}, \"u_cot_stakeholder\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_cot_department\"}, \"u_role\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_cot_stakeholder\"}, \"u_notification_preference\": {\"type\": \"str\"}, \"u_max_obligation_load\": {\"type\": \"int\"}, \"u_expertise_area\": {\"type\": \"str\"}}, \"u_cot_department\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_head\": {\"FK\": \"u_cot_stakeholder\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_contract_budget\": {\"type\": \"decimal\"}, \"u_obligation_sla_days\": {\"type\": \"int\"}, \"u_parent_department\": {\"FK\": \"u_cot_department\"}, \"u_region\": {\"type\": \"str\"}, \"u_compliance_tier\": {\"type\": \"str\"}}, \"u_cot_obligation_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_cot_obligation_category\"}, \"u_default_priority\": {\"type\": \"str\"}, \"u_requires_legal_review\": {\"type\": \"bool\"}, \"u_default_sla_days\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_regulatory_framework\": {\"type\": \"str\"}, \"u_escalation_threshold_days\": {\"type\": \"int\"}, \"u_review_frequency\": {\"type\": \"str\"}}, \"u_cot_audit_log\": {\"u_obligation\": {\"FK\": \"u_cot_obligation\"}, \"u_performed_by\": {\"FK\": \"u_cot_stakeholder\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_source_system\": {\"type\": \"str\"}, \"u_is_automated\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "obligation_overdue_auto_enrich", "fires_on_table": "u_cot_obligation", "filter_condition": "u_statusCHANGESTO5", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set priority to Critical when obligation becomes Overdue\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '4');\n _ewmLog('u_cot_obligation', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 2. Set completion_percentage to 0 to indicate unfulfilled\n var oldCompletion = current.getValue('u_completion_percentage');\n current.setValue('u_completion_percentage', '0');\n _ewmLog('u_cot_obligation', 'u_completion_percentage', oldCompletion, current.getValue('u_completion_percentage'), '');\n\n // 3. Clear the fulfillment_date since obligation is now overdue\n var oldFulfillmentDate = current.getValue('u_fulfillment_date');\n current.setValue('u_fulfillment_date', '');\n _ewmLog('u_cot_obligation', 'u_fulfillment_date', oldFulfillmentDate, current.getValue('u_fulfillment_date'), '');\n\n // 4. Set is_recurring to false \u2014 overdue obligations lose recurrence\n var oldRecurring = current.getValue('u_is_recurring');\n current.setValue('u_is_recurring', 'false');\n _ewmLog('u_cot_obligation', 'u_is_recurring', oldRecurring, current.getValue('u_is_recurring'), '');\n\n // 5. Append overdue notice to notes\n var oldNotes = current.getValue('u_notes') || '';\n var newNotes = oldNotes + ' [AUTO] Obligation transitioned to Overdue. Priority escalated to Critical.';\n current.setValue('u_notes', newNotes);\n _ewmLog('u_cot_obligation', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n})(current, previous);"}, {"name": "escalate_critical_priority_obligation", "fires_on_table": "u_cot_obligation", "filter_condition": "u_priorityCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When an obligation's priority changes to Critical, create an escalation record\n var gr = new GlideRecord('u_cot_escalation');\n gr.initialize();\n\n gr.setValue('u_obligation', current.getValue('u_number'));\n _ewmLog('u_cot_escalation', 'u_obligation', '', current.getValue('u_number'), '');\n\n gr.setValue('u_escalation_reason', 'Obligation priority escalated to Critical');\n _ewmLog('u_cot_escalation', 'u_escalation_reason', '', 'Obligation priority escalated to Critical', '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_cot_escalation', 'u_status', '', '1', '');\n\n gr.setValue('u_severity', '4');\n _ewmLog('u_cot_escalation', 'u_severity', '', '4', '');\n\n gr.setValue('u_escalation_level', '2');\n _ewmLog('u_cot_escalation', 'u_escalation_level', '', '2', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "set_escalation_defaults_on_create", "fires_on_table": "u_cot_escalation", "filter_condition": "u_severity=4^u_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-insert: set default fields on the new critical escalation\n var oldLevel = current.getValue('u_escalation_level');\n current.setValue('u_escalation_level', '3');\n _ewmLog('u_cot_escalation', 'u_escalation_level', oldLevel, current.getValue('u_escalation_level'), '');\n\n var oldLegal = current.getValue('u_requires_legal_action');\n current.setValue('u_requires_legal_action', 'true');\n _ewmLog('u_cot_escalation', 'u_requires_legal_action', oldLegal, current.getValue('u_requires_legal_action'), '');\n\n var oldReason = current.getValue('u_escalation_reason');\n current.setValue('u_escalation_reason', 'Critical severity escalation - auto-flagged for director review and legal action');\n _ewmLog('u_cot_escalation', 'u_escalation_reason', oldReason, current.getValue('u_escalation_reason'), '');\n\n // Also update any prior open escalations for the same obligation to In Progress\n var obligationRef = current.getValue('u_obligation');\n if (obligationRef) {\n var gr = new GlideRecord('u_cot_escalation');\n gr.addQuery('u_obligation', obligationRef);\n gr.addQuery('u_status', '1');\n gr.addQuery('sys_id', '!=', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_cot_escalation', 'u_status', oldStatus, gr.getValue('u_status'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "esc_in_progress_update_contract_log", "fires_on_table": "u_cot_escalation", "filter_condition": "u_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var obligSysId = current.getValue('u_obligation');\n\n // 1. Update the parent contract status to Active and set governing_law\n var oblGr = new GlideRecord('u_cot_obligation');\n if (oblGr.get(obligSysId)) {\n var contractSysId = oblGr.getValue('u_contract');\n if (contractSysId) {\n var cGr = new GlideRecord('u_cot_contract');\n if (cGr.get(contractSysId)) {\n var oldStatus = cGr.getValue('u_status');\n cGr.setValue('u_status', '2');\n _ewmLog('u_cot_contract', 'u_status', oldStatus, cGr.getValue('u_status'), '');\n var oldGov = cGr.getValue('u_governing_law');\n cGr.setValue('u_governing_law', 'Escalation review in progress');\n _ewmLog('u_cot_contract', 'u_governing_law', oldGov, cGr.getValue('u_governing_law'), '');\n try {\n var r1 = cGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n // 2. Insert audit log entry for the escalation status change\n var aGr = new GlideRecord('u_cot_audit_log');\n aGr.initialize();\n aGr.setValue('u_obligation', obligSysId);\n _ewmLog('u_cot_audit_log', 'u_obligation', '', obligSysId, '');\n aGr.setValue('u_action_type', '4');\n _ewmLog('u_cot_audit_log', 'u_action_type', '', '4', '');\n aGr.setValue('u_comments', 'Escalation moved to In Progress');\n _ewmLog('u_cot_audit_log', 'u_comments', '', 'Escalation moved to In Progress', '');\n aGr.setValue('u_is_automated', 'true');\n _ewmLog('u_cot_audit_log', 'u_is_automated', '', 'true', '');\n try {\n var r2 = aGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + aGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert obligation review to track the escalation investigation\n var revGr = new GlideRecord('u_cot_obligation_review');\n revGr.initialize();\n revGr.setValue('u_obligation', obligSysId);\n _ewmLog('u_cot_obligation_review', 'u_obligation', '', obligSysId, '');\n revGr.setValue('u_review_status', '2');\n _ewmLog('u_cot_obligation_review', 'u_review_status', '', '2', '');\n try {\n var r3 = revGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + revGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "contract_active_update_review_flag", "fires_on_table": "u_cot_contract", "filter_condition": "u_statusCHANGESTO2^u_auto_renew=false", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update current contract record (before-BR self-loop: use setValue only)\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Contract activated via escalation resolution workflow');\n _ewmLog('u_cot_contract', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n var oldGovLaw = current.getValue('u_governing_law');\n current.setValue('u_governing_law', 'Reviewed upon activation');\n _ewmLog('u_cot_contract', 'u_governing_law', oldGovLaw, current.getValue('u_governing_law'), '');\n\n // 2. Update related obligation reviews to mark them as In Progress\n var gr = new GlideRecord('u_cot_obligation_review');\n gr.addQuery('u_review_status', '1'); // Pending reviews\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_review_status');\n gr.setValue('u_review_status', '2'); // In Progress\n _ewmLog('u_cot_obligation_review', 'u_review_status', oldStatus, gr.getValue('u_review_status'), '');\n\n var oldComments = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Auto-progressed: parent contract activated');\n _ewmLog('u_cot_obligation_review', 'u_comments', oldComments, gr.getValue('u_comments'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "review_in_progress_create_followup", "fires_on_table": "u_cot_obligation_review", "filter_condition": "u_review_statusCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Set comments on current obligation review\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Review initiated - under active evaluation');\n _ewmLog('u_cot_obligation_review', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // 2. Set evidence_type on current obligation review\n var oldEvType = current.getValue('u_evidence_type');\n current.setValue('u_evidence_type', '3');\n _ewmLog('u_cot_obligation_review', 'u_evidence_type', oldEvType, current.getValue('u_evidence_type'), '');\n\n // 3. Insert a follow-up obligation linked to the same contract as the reviewed obligation\n var oblRef = current.getValue('u_obligation');\n var contractRef = '';\n if (oblRef) {\n var oblGr = new GlideRecord('u_cot_obligation');\n if (oblGr.get(oblRef)) {\n contractRef = oblGr.getValue('u_contract');\n }\n }\n\n var gr = new GlideRecord('u_cot_obligation');\n gr.initialize();\n gr.setValue('u_title', 'Follow-up obligation from review');\n _ewmLog('u_cot_obligation', 'u_title', '', 'Follow-up obligation from review', '');\n gr.setValue('u_status', '1');\n _ewmLog('u_cot_obligation', 'u_status', '', '1', '');\n gr.setValue('u_obligation_type', '4');\n _ewmLog('u_cot_obligation', 'u_obligation_type', '', '4', '');\n gr.setValue('u_priority', '2');\n _ewmLog('u_cot_obligation', 'u_priority', '', '2', '');\n if (contractRef) {\n gr.setValue('u_contract', contractRef);\n _ewmLog('u_cot_obligation', 'u_contract', '', contractRef, '');\n }\n gr.setValue('u_notes', 'Auto-created when obligation review moved to In Progress');\n _ewmLog('u_cot_obligation', 'u_notes', '', 'Auto-created when obligation review moved to In Progress', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "default_new_reporting_obligation", "fires_on_table": "u_cot_obligation", "filter_condition": "u_obligation_type=4^u_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // Before-insert BR: When a new Reporting obligation is created in Pending status,\n // default its priority to High, set completion_percentage to 0,\n // mark it as non-recurring, and add a standard note.\n\n // 1. Set u_priority to High (3)\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '3');\n _ewmLog(current.getTableName(), 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 2. Set u_completion_percentage to 0\n var oldCompletion = current.getValue('u_completion_percentage');\n current.setValue('u_completion_percentage', '0');\n _ewmLog(current.getTableName(), 'u_completion_percentage', oldCompletion, current.getValue('u_completion_percentage'), '');\n\n // 3. Set u_is_recurring to false\n var oldRecurring = current.getValue('u_is_recurring');\n current.setValue('u_is_recurring', 'false');\n _ewmLog(current.getTableName(), 'u_is_recurring', oldRecurring, current.getValue('u_is_recurring'), '');\n\n // 4. Set u_notes with default reporting tracking note\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Auto-initialized reporting obligation - requires data validation before fulfillment');\n _ewmLog(current.getTableName(), 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_cot_obligation", "documentkey": "2bcfdd6501f143103e48918ce4a0a628", "fieldname": "u_is_recurring", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_cot_obligation", "documentkey": "2bcfdd6501f143103e48918ce4a0a628", "fieldname": "u_completion_percentage", "oldvalue": "45", "newvalue": "0"}, {"tablename": "u_cot_obligation", "documentkey": "2bcfdd6501f143103e48918ce4a0a628", "fieldname": "u_notes", "oldvalue": "Initial obligation notes.", "newvalue": "Initial obligation notes. [AUTO] Obligation transitioned to Overdue. Priority escalated to Critical."}, {"tablename": "u_cot_obligation", "documentkey": "2bcfdd6501f143103e48918ce4a0a628", "fieldname": "u_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_cot_obligation", "documentkey": "2bcfdd6501f143103e48918ce4a0a628", "fieldname": "u_fulfillment_date", "oldvalue": "2024-06-15", "newvalue": ""}, {"tablename": "u_cot_obligation", "documentkey": "2bcfdd6501f143103e48918ce4a0a628", "fieldname": "u_priority", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_cot_escalation", "documentkey": "68ef51a501f143103e48918ce4a0a6f5", "fieldname": "u_escalation_level", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cot_escalation", "documentkey": "68ef51a501f143103e48918ce4a0a6f5", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Critical severity escalation - auto-flagged for director review and legal action"}, {"tablename": "u_cot_escalation", "documentkey": "68ef51a501f143103e48918ce4a0a6f5", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cot_escalation", "documentkey": "68ef51a501f143103e48918ce4a0a6f5", "fieldname": "u_severity", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_cot_escalation", "documentkey": "68ef51a501f143103e48918ce4a0a6f5", "fieldname": "u_requires_legal_action", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "20ef51a501f143103e48918ce4a0a6f5", "u_br_name": "escalate_critical_priority_obligation", "u_table_name": "u_cot_escalation", "u_field_name": "u_escalation_level", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "28ef51a501f143103e48918ce4a0a6ee", "u_br_name": "obligation_overdue_auto_enrich", "u_table_name": "u_cot_obligation", "u_field_name": "u_priority", "u_old_value": "2", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "28ef51a501f143103e48918ce4a0a6ef", "u_br_name": "obligation_overdue_auto_enrich", "u_table_name": "u_cot_obligation", "u_field_name": "u_completion_percentage", "u_old_value": "45", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "64ef51a501f143103e48918ce4a0a6f1", "u_br_name": "obligation_overdue_auto_enrich", "u_table_name": "u_cot_obligation", "u_field_name": "u_notes", "u_old_value": "Initial obligation notes.", "u_new_value": "Initial obligation notes. [AUTO] Obligation transitioned to Overdue. Priority escalated to Critical.", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "64ef51a501f143103e48918ce4a0a6f3", "u_br_name": "escalate_critical_priority_obligation", "u_table_name": "u_cot_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Obligation priority escalated to Critical", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "64ef51a501f143103e48918ce4a0a6f6", "u_br_name": "set_escalation_defaults_on_create", "u_table_name": "u_cot_escalation", "u_field_name": "u_requires_legal_action", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "6cef51a501f143103e48918ce4a0a6f2", "u_br_name": "escalate_critical_priority_obligation", "u_table_name": "u_cot_escalation", "u_field_name": "u_obligation", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "a0ef51a501f143103e48918ce4a0a6f0", "u_br_name": "obligation_overdue_auto_enrich", "u_table_name": "u_cot_obligation", "u_field_name": "u_fulfillment_date", "u_old_value": "2024-06-15", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "acef51a501f143103e48918ce4a0a6f3", "u_br_name": "escalate_critical_priority_obligation", "u_table_name": "u_cot_escalation", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "e4ef51a501f143103e48918ce4a0a6f4", "u_br_name": "escalate_critical_priority_obligation", "u_table_name": "u_cot_escalation", "u_field_name": "u_severity", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "e8ef51a501f143103e48918ce4a0a6f0", "u_br_name": "obligation_overdue_auto_enrich", "u_table_name": "u_cot_obligation", "u_field_name": "u_is_recurring", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "e8ef51a501f143103e48918ce4a0a6f5", "u_br_name": "set_escalation_defaults_on_create", "u_table_name": "u_cot_escalation", "u_field_name": "u_escalation_level", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}, {"sys_id": "ecef51a501f143103e48918ce4a0a6f6", "u_br_name": "set_escalation_defaults_on_create", "u_table_name": "u_cot_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "Obligation priority escalated to Critical", "u_new_value": "Critical severity escalation - auto-flagged for director review and legal action", "u_error": "", "sys_created_on": "2026-06-30 11:51:59"}], "metadata": "{\"domain\": \"contract_obligation_tracking\", \"primary_table\": \"u_cot_obligation\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 3, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 11}"} {"tool_name": "update_ccr_complaint", "parameters": "{\"table_name\": \"u_ccr_complaint\", \"operation\": \"update\", \"fields\": {\"u_status\": \"3\"}}", "seed_data": "{\"u_number\": \"CMPL-2025-00847\", \"u_subject\": \"Incorrect billing charges on premium account\", \"u_closed_on\": \"\", \"u_submitted_on\": \"2025-03-01 09:00:00\", \"u_assigned_on\": \"2025-03-01 10:30:00\", \"u_resolved_on\": \"\", \"sys_mod_count\": \"1\", \"u_regulatory_flag\": \"false\", \"sys_updated_on\": \"2026-06-30 10:55:56\", \"sys_tags\": \"\", \"u_category\": \"1\", \"sys_id\": \"a2f215e9013143103e48918ce4a0a6db\", \"u_description\": \"Customer reports duplicate charges on their March 2025 invoice totaling $450.\", \"sys_updated_by\": \"admin\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 10:55:36\", \"u_channel\": \"2\", \"u_resolution_outcome\": \"\", \"u_resolution_team\": \"a2f215e9013143103e48918ce4a0a6cd\", \"u_status\": \"3\", \"sys_created_by\": \"admin\", \"u_customer\": \"66f215e9013143103e48918ce4a0a65b\"}", "supporting_data": "{\"res_team_alpha\": {\"u_name\": \"Alpha Billing Resolution Team\", \"u_team_code\": \"ALPHA-BIL-01\", \"u_avg_resolution_days\": \"3.2\", \"sys_mod_count\": \"1\", \"u_sla_policy\": \"\", \"sys_updated_on\": \"2026-06-30 10:55:56\", \"sys_tags\": \"\", \"u_capacity\": \"20\", \"u_current_load\": \"6\", \"sys_id\": \"a2f215e9013143103e48918ce4a0a6cd\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"alpha-billing@example.com\", \"u_escalation_eligible\": \"true\", \"sys_created_on\": \"2026-06-30 10:55:36\", \"u_active\": \"true\", \"u_specialization\": \"1\", \"u_team_lead\": \"Diana Torres\", \"sys_created_by\": \"admin\", \"u_region\": \"North America\"}, \"customer_jones\": {\"u_name\": \"Margaret Jones\", \"u_preferred_contact_method\": \"1\", \"u_vip_flag\": \"false\", \"u_email\": \"margaret.jones@example.com\", \"sys_mod_count\": \"2\", \"sys_updated_on\": \"2026-06-30 10:55:56\", \"sys_tags\": \"\", \"sys_id\": \"66f215e9013143103e48918ce4a0a65b\", \"u_opt_out_marketing\": \"false\", \"u_complaint_count\": \"4\", \"u_segment\": \"2\", \"sys_updated_by\": \"admin\", \"u_customer_number\": \"CUST-90421\", \"u_phone\": \"555-0198\", \"sys_created_on\": \"2026-06-30 10:55:36\", \"u_since_date\": \"2019-03-15\", \"u_risk_score\": \"75.5\", \"u_account_type\": \"1\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}}", "schema": "{\"u_ccr_complaint\": {\"u_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_ccr_customer\"}, \"u_resolution_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_assigned_on\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_resolution_outcome\": {\"type\": \"str\"}, \"u_regulatory_flag\": {\"type\": \"bool\"}, \"u_channel\": {\"type\": \"str\"}}, \"u_ccr_customer\": {\"u_name\": {\"type\": \"str\"}, \"u_customer_number\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_account_type\": {\"type\": \"str\"}, \"u_segment\": {\"type\": \"str\"}, \"u_preferred_contact_method\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_since_date\": {\"type\": \"str\"}, \"u_vip_flag\": {\"type\": \"bool\"}, \"u_complaint_count\": {\"type\": \"int\"}, \"u_opt_out_marketing\": {\"type\": \"bool\"}, \"u_risk_score\": {\"type\": \"decimal\"}}, \"u_ccr_resolution_team\": {\"u_name\": {\"type\": \"str\"}, \"u_sla_policy\": {\"FK\": \"u_ccr_sla_policy\"}, \"u_team_code\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_team_lead\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_current_load\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_eligible\": {\"type\": \"bool\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_avg_resolution_days\": {\"type\": \"decimal\"}, \"u_region\": {\"type\": \"str\"}}, \"u_ccr_investigation\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_number\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_opened_on\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_investigator_name\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_regulatory_referral\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}}, \"u_ccr_escalation\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_escalated_to_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_type\": {\"type\": \"str\"}, \"u_escalated_on\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_sla_breached\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_acknowledged_on\": {\"type\": \"str\"}}, \"u_ccr_sla_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_response_hours\": {\"type\": \"int\"}, \"u_assignment_hours\": {\"type\": \"int\"}, \"u_resolution_hours\": {\"type\": \"int\"}, \"u_applies_to_severity\": {\"type\": \"str\"}, \"u_escalation_trigger_hours\": {\"type\": \"int\"}, \"u_business_hours_only\": {\"type\": \"bool\"}, \"u_review_window_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_penalty_applies\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}}, \"u_ccr_complaint_note\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_authored_by\": {\"type\": \"str\"}, \"u_authored_on\": {\"type\": \"str\"}, \"u_visible_to_customer\": {\"type\": \"bool\"}, \"u_pinned\": {\"type\": \"bool\"}, \"u_related_status\": {\"type\": \"str\"}, \"u_word_count\": {\"type\": \"int\"}, \"u_edited_flag\": {\"type\": \"bool\"}, \"u_last_edited_on\": {\"type\": \"str\"}}, \"u_ccr_reopen_request\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_reviewed_on\": {\"type\": \"str\"}, \"u_within_review_window\": {\"type\": \"bool\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_days_since_resolution\": {\"type\": \"int\"}, \"u_escalation_requested\": {\"type\": \"bool\"}}, \"u_ccr_feedback\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_overall_rating\": {\"type\": \"int\"}, \"u_resolution_satisfaction\": {\"type\": \"str\"}, \"u_timeliness_rating\": {\"type\": \"int\"}, \"u_communication_rating\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_would_recommend\": {\"type\": \"bool\"}, \"u_nps_score\": {\"type\": \"int\"}, \"u_follow_up_requested\": {\"type\": \"bool\"}, \"u_survey_channel\": {\"type\": \"str\"}}, \"u_ccr_team_assignment\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_resolution_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_assigned_on\": {\"type\": \"str\"}, \"u_assigned_by\": {\"type\": \"str\"}, \"u_assignment_reason\": {\"type\": \"str\"}, \"u_is_current\": {\"type\": \"bool\"}, \"u_unassigned_on\": {\"type\": \"str\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_workload_at_assignment\": {\"type\": \"int\"}, \"u_handoff_notes\": {\"type\": \"str\"}, \"u_sla_acknowledged\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "escalate_critical_under_investigation", "fires_on_table": "u_ccr_complaint", "filter_condition": "u_statusCHANGESTO3^u_severity=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation record for this critical complaint moving to Under Investigation\n var grEsc = new GlideRecord('u_ccr_escalation');\n grEsc.initialize();\n grEsc.setValue('u_complaint', current.getUniqueValue());\n _ewmLog('u_ccr_escalation', 'u_complaint', '', current.getUniqueValue(), '');\n grEsc.setValue('u_escalation_type', '2');\n _ewmLog('u_ccr_escalation', 'u_escalation_type', '', '2', '');\n grEsc.setValue('u_escalation_reason', 'Critical severity complaint moved to Under Investigation');\n _ewmLog('u_ccr_escalation', 'u_escalation_reason', '', 'Critical severity complaint moved to Under Investigation', '');\n grEsc.setValue('u_escalated_on', new GlideDateTime().getDisplayValue());\n _ewmLog('u_ccr_escalation', 'u_escalated_on', '', new GlideDateTime().getDisplayValue(), '');\n grEsc.setValue('u_escalated_by', 'system');\n _ewmLog('u_ccr_escalation', 'u_escalated_by', '', 'system', '');\n grEsc.setValue('u_status', '1');\n _ewmLog('u_ccr_escalation', 'u_status', '', '1', '');\n grEsc.setValue('u_priority', '1');\n _ewmLog('u_ccr_escalation', 'u_priority', '', '1', '');\n grEsc.setValue('u_sla_breached', 'false');\n _ewmLog('u_ccr_escalation', 'u_sla_breached', '', 'false', '');\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the resolution team to increment current_load\n var teamRef = current.getValue('u_resolution_team');\n if (teamRef) {\n var grTeam = new GlideRecord('u_ccr_resolution_team');\n grTeam.addQuery('sys_id', teamRef);\n grTeam.query();\n if (grTeam.next()) {\n var oldLoad = grTeam.getValue('u_current_load');\n var newLoad = (parseInt(oldLoad, 10) || 0) + 1;\n grTeam.setValue('u_current_load', newLoad);\n _ewmLog('u_ccr_resolution_team', 'u_current_load', oldLoad, String(newLoad), '');\n var oldElig = grTeam.getValue('u_escalation_eligible');\n grTeam.setValue('u_escalation_eligible', 'true');\n _ewmLog('u_ccr_resolution_team', 'u_escalation_eligible', oldElig, 'true', '');\n try {\n var rTeam = grTeam.update();\n if (!rTeam) { _ewmLog('','','','', 'GR update failed: ' + grTeam.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "resolve_complaint_update_cust_note", "fires_on_table": "u_ccr_complaint", "filter_condition": "u_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the customer record: increment complaint_count and set risk_score\n var custRef = current.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_ccr_customer');\n grCust.addQuery('sys_id', custRef);\n grCust.query();\n if (grCust.next()) {\n var oldCount = grCust.getValue('u_complaint_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grCust.setValue('u_complaint_count', newCount);\n _ewmLog('u_ccr_customer', 'u_complaint_count', oldCount, String(newCount), '');\n\n var oldRisk = grCust.getValue('u_risk_score');\n grCust.setValue('u_risk_score', '75.5');\n _ewmLog('u_ccr_customer', 'u_risk_score', oldRisk, '75.5', '');\n\n try {\n var r1 = grCust.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a note into complaint_note documenting the status change\n var grNote = new GlideRecord('u_ccr_complaint_note');\n grNote.initialize();\n grNote.setValue('u_complaint', current.getUniqueValue());\n _ewmLog('u_ccr_complaint_note', 'u_complaint', '', current.getUniqueValue(), '');\n\n grNote.setValue('u_note_text', 'Complaint moved to Under Investigation. Customer record updated.');\n _ewmLog('u_ccr_complaint_note', 'u_note_text', '', 'Complaint moved to Under Investigation. Customer record updated.', '');\n\n grNote.setValue('u_note_type', '3');\n _ewmLog('u_ccr_complaint_note', 'u_note_type', '', '3', '');\n\n try {\n var r2 = grNote.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grNote.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "open_investigation_on_under_inv", "fires_on_table": "u_ccr_complaint", "filter_condition": "u_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Investigation record for this complaint\n var grInv = new GlideRecord('u_ccr_investigation');\n grInv.initialize();\n grInv.setValue('u_complaint', current.getUniqueValue());\n grInv.setValue('u_status', '1');\n _ewmLog('u_ccr_investigation', 'u_status', '', '1', '');\n grInv.setValue('u_investigator_name', 'Senior Analyst');\n _ewmLog('u_ccr_investigation', 'u_investigator_name', '', 'Senior Analyst', '');\n try {\n var rInv = grInv.insert();\n if (!rInv) { _ewmLog('','','','', 'GR insert failed on u_ccr_investigation: ' + grInv.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 2. Insert a Team Assignment record to track the current assignment\n var grTA = new GlideRecord('u_ccr_team_assignment');\n grTA.initialize();\n grTA.setValue('u_complaint', current.getUniqueValue());\n grTA.setValue('u_resolution_team', current.getValue('u_resolution_team'));\n grTA.setValue('u_assignment_type', '1');\n _ewmLog('u_ccr_team_assignment', 'u_assignment_type', '', '1', '');\n grTA.setValue('u_sla_acknowledged', 'false');\n _ewmLog('u_ccr_team_assignment', 'u_sla_acknowledged', '', 'false', '');\n try {\n var rTA = grTA.insert();\n if (!rTA) { _ewmLog('','','','', 'GR insert failed on u_ccr_team_assignment: ' + grTA.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "resolved_complaint_feedback_and_updates", "fires_on_table": "u_ccr_complaint", "filter_condition": "u_statusCHANGESTO3^u_category=1", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a feedback record for the billing complaint moving to Under Investigation\n var grFeedback = new GlideRecord('u_ccr_feedback');\n grFeedback.initialize();\n grFeedback.setValue('u_complaint', current.getValue('u_number'));\n _ewmLog('u_ccr_feedback', 'u_complaint', '', current.getValue('u_number'), '');\n grFeedback.setValue('u_survey_channel', '1');\n _ewmLog('u_ccr_feedback', 'u_survey_channel', '', '1', '');\n grFeedback.setValue('u_follow_up_requested', 'true');\n _ewmLog('u_ccr_feedback', 'u_follow_up_requested', '', 'true', '');\n grFeedback.setValue('u_submitted_on', new GlideDateTime().getDisplayValue());\n _ewmLog('u_ccr_feedback', 'u_submitted_on', '', grFeedback.getValue('u_submitted_on'), '');\n try {\n var rFeedback = grFeedback.insert();\n if (!rFeedback) { _ewmLog('','','','', 'GR insert failed: ' + grFeedback.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "close_complaint_regulatory_billing", "fires_on_table": "u_ccr_complaint", "filter_condition": "u_statusCHANGESTO3^u_category=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked customer: increment complaint_count and set risk_score\n var custRef = current.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_ccr_customer');\n if (grCust.get(custRef)) {\n var oldCount = grCust.getValue('u_complaint_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grCust.setValue('u_complaint_count', newCount);\n _ewmLog('u_ccr_customer', 'u_complaint_count', oldCount, String(newCount), '');\n\n var oldRisk = grCust.getValue('u_risk_score');\n grCust.setValue('u_risk_score', '75.5');\n _ewmLog('u_ccr_customer', 'u_risk_score', oldRisk, '75.5', '');\n\n try {\n var r1 = grCust.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update existing escalations for this complaint to Resolved status\n var grEsc = new GlideRecord('u_ccr_escalation');\n grEsc.addQuery('u_complaint', current.getUniqueValue());\n grEsc.addQuery('u_status', '!=', '3');\n grEsc.query();\n while (grEsc.next()) {\n var oldEscStatus = grEsc.getValue('u_status');\n grEsc.setValue('u_status', '3');\n _ewmLog('u_ccr_escalation', 'u_status', oldEscStatus, '3', '');\n\n var oldResNotes = grEsc.getValue('u_resolution_notes');\n grEsc.setValue('u_resolution_notes', 'Auto-resolved: complaint moved to Under Investigation as billing category');\n _ewmLog('u_ccr_escalation', 'u_resolution_notes', oldResNotes, 'Auto-resolved: complaint moved to Under Investigation as billing category', '');\n\n var oldResOn = grEsc.getValue('u_resolved_on');\n var nowStr = new GlideDateTime().getDisplayValue();\n grEsc.setValue('u_resolved_on', nowStr);\n _ewmLog('u_ccr_escalation', 'u_resolved_on', oldResOn, nowStr, '');\n\n try {\n var r2 = grEsc.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ccr_customer", "documentkey": "66f215e9013143103e48918ce4a0a65b", "fieldname": "u_risk_score", "oldvalue": "30", "newvalue": "75.5"}, {"tablename": "u_ccr_feedback", "documentkey": "6b03d5e9013143103e48918ce4a0a693", "fieldname": "u_survey_channel", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_escalated_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_sla_breached", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_resolution_team", "documentkey": "a2f215e9013143103e48918ce4a0a6cd", "fieldname": "u_current_load", "oldvalue": "5", "newvalue": "6"}, {"tablename": "u_ccr_complaint_note", "documentkey": "2703d5e9013143103e48918ce4a0a690", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "a2f215e9013143103e48918ce4a0a6db"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_ccr_investigation", "documentkey": "6703d5e9013143103e48918ce4a0a689", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_team_assignment", "documentkey": "a703d5e9013143103e48918ce4a0a68b", "fieldname": "u_sla_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint_note", "documentkey": "2703d5e9013143103e48918ce4a0a690", "fieldname": "u_note_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_ccr_feedback", "documentkey": "6b03d5e9013143103e48918ce4a0a693", "fieldname": "u_follow_up_requested", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_escalation_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Critical severity complaint moved to Under Investigation"}, {"tablename": "u_ccr_resolution_team", "documentkey": "a2f215e9013143103e48918ce4a0a6cd", "fieldname": "u_escalation_eligible", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_investigation", "documentkey": "6703d5e9013143103e48918ce4a0a689", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "a2f215e9013143103e48918ce4a0a6db"}, {"tablename": "u_ccr_complaint_note", "documentkey": "2703d5e9013143103e48918ce4a0a690", "fieldname": "u_visible_to_customer", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_investigation", "documentkey": "6703d5e9013143103e48918ce4a0a689", "fieldname": "u_evidence_collected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_team_assignment", "documentkey": "a703d5e9013143103e48918ce4a0a68b", "fieldname": "u_resolution_team", "oldvalue": "", "newvalue": "a2f215e9013143103e48918ce4a0a6cd"}, {"tablename": "u_ccr_complaint_note", "documentkey": "2703d5e9013143103e48918ce4a0a690", "fieldname": "u_note_text", "oldvalue": "", "newvalue": "Complaint moved to Under Investigation. Customer record updated."}, {"tablename": "u_ccr_feedback", "documentkey": "6b03d5e9013143103e48918ce4a0a693", "fieldname": "u_submitted_on", "oldvalue": "", "newvalue": "2026-06-30 03:55:56"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_resolved_on", "oldvalue": "", "newvalue": "2026-06-30 03:55:56"}, {"tablename": "u_ccr_complaint", "documentkey": "a2f215e9013143103e48918ce4a0a6db", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_ccr_investigation", "documentkey": "6703d5e9013143103e48918ce4a0a689", "fieldname": "u_investigator_name", "oldvalue": "", "newvalue": "Senior Analyst"}, {"tablename": "u_ccr_team_assignment", "documentkey": "a703d5e9013143103e48918ce4a0a68b", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "a2f215e9013143103e48918ce4a0a6db"}, {"tablename": "u_ccr_complaint_note", "documentkey": "2703d5e9013143103e48918ce4a0a690", "fieldname": "u_edited_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_team_assignment", "documentkey": "a703d5e9013143103e48918ce4a0a68b", "fieldname": "u_assignment_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_feedback", "documentkey": "6b03d5e9013143103e48918ce4a0a693", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "CMPL-2025-00847"}, {"tablename": "u_ccr_customer", "documentkey": "66f215e9013143103e48918ce4a0a65b", "fieldname": "u_complaint_count", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "a2f215e9013143103e48918ce4a0a6db"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_escalated_on", "oldvalue": "", "newvalue": "2026-06-30 03:55:56"}, {"tablename": "u_ccr_escalation", "documentkey": "230315e9013143103e48918ce4a0a6a7", "fieldname": "u_resolution_notes", "oldvalue": "", "newvalue": "Auto-resolved: complaint moved to Under Investigation as billing category"}, {"tablename": "u_ccr_investigation", "documentkey": "6703d5e9013143103e48918ce4a0a689", "fieldname": "u_regulatory_referral", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_team_assignment", "documentkey": "a703d5e9013143103e48918ce4a0a68b", "fieldname": "u_is_current", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_complaint_note", "documentkey": "2703d5e9013143103e48918ce4a0a690", "fieldname": "u_pinned", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_customer", "documentkey": "66f215e9013143103e48918ce4a0a65b", "fieldname": "u_complaint_count", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_ccr_feedback", "documentkey": "6b03d5e9013143103e48918ce4a0a693", "fieldname": "u_would_recommend", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "2303d5e9013143103e48918ce4a0a686", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_current_load", "u_old_value": "5", "u_new_value": "6", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "2303d5e9013143103e48918ce4a0a693", "u_br_name": "resolved_complaint_feedback_and_updates", "u_table_name": "u_ccr_feedback", "u_field_name": "u_submitted_on", "u_old_value": "", "u_new_value": "2026-06-30 03:55:56", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "2303d5e9013143103e48918ce4a0a697", "u_br_name": "close_complaint_regulatory_billing", "u_table_name": "u_ccr_escalation", "u_field_name": "u_resolution_notes", "u_old_value": "", "u_new_value": "Auto-resolved: complaint moved to Under Investigation as billing category", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "2703d5e9013143103e48918ce4a0a68a", "u_br_name": "open_investigation_on_under_inv", "u_table_name": "u_ccr_team_assignment", "u_field_name": "u_assignment_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "2703d5e9013143103e48918ce4a0a695", "u_br_name": "close_complaint_regulatory_billing", "u_table_name": "u_ccr_customer", "u_field_name": "u_risk_score", "u_old_value": "75.5", "u_new_value": "75.5", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "2f0315e9013143103e48918ce4a0a6a4", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_escalated_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "2f03d5e9013143103e48918ce4a0a688", "u_br_name": "open_investigation_on_under_inv", "u_table_name": "u_ccr_investigation", "u_field_name": "u_investigator_name", "u_old_value": "", "u_new_value": "Senior Analyst", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "630315e9013143103e48918ce4a0a6a3", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_escalation_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "6303d5e9013143103e48918ce4a0a68d", "u_br_name": "resolve_complaint_update_cust_note", "u_table_name": "u_ccr_customer", "u_field_name": "u_risk_score", "u_old_value": "30", "u_new_value": "75.5", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "670315e9013143103e48918ce4a0a6a5", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "6703d5e9013143103e48918ce4a0a691", "u_br_name": "resolved_complaint_feedback_and_updates", "u_table_name": "u_ccr_feedback", "u_field_name": "u_complaint", "u_old_value": "", "u_new_value": "CMPL-2025-00847", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "6b03d5e9013143103e48918ce4a0a68e", "u_br_name": "resolve_complaint_update_cust_note", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_complaint", "u_old_value": "", "u_new_value": "a2f215e9013143103e48918ce4a0a6db", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "6b03d5e9013143103e48918ce4a0a697", "u_br_name": "close_complaint_regulatory_billing", "u_table_name": "u_ccr_escalation", "u_field_name": "u_resolved_on", "u_old_value": "", "u_new_value": "2026-06-30 03:55:56", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "6f03d5e9013143103e48918ce4a0a68a", "u_br_name": "open_investigation_on_under_inv", "u_table_name": "u_ccr_team_assignment", "u_field_name": "u_sla_acknowledged", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "a303d5e9013143103e48918ce4a0a68f", "u_br_name": "resolve_complaint_update_cust_note", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_note_text", "u_old_value": "", "u_new_value": "Complaint moved to Under Investigation. Customer record updated.", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "a703d5e9013143103e48918ce4a0a696", "u_br_name": "close_complaint_regulatory_billing", "u_table_name": "u_ccr_escalation", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "ab0315e9013143103e48918ce4a0a6a3", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Critical severity complaint moved to Under Investigation", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "ab03d5e9013143103e48918ce4a0a686", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_escalation_eligible", "u_old_value": "0", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "ab03d5e9013143103e48918ce4a0a694", "u_br_name": "close_complaint_regulatory_billing", "u_table_name": "u_ccr_customer", "u_field_name": "u_complaint_count", "u_old_value": "3", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "af0315e9013143103e48918ce4a0a6a5", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "af03d5e9013143103e48918ce4a0a691", "u_br_name": "resolved_complaint_feedback_and_updates", "u_table_name": "u_ccr_feedback", "u_field_name": "u_survey_channel", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "e30315e9013143103e48918ce4a0a6a2", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_complaint", "u_old_value": "", "u_new_value": "a2f215e9013143103e48918ce4a0a6db", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "e30315e9013143103e48918ce4a0a6a4", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_escalated_on", "u_old_value": "", "u_new_value": "2026-06-30 03:55:56", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "e303d5e9013143103e48918ce4a0a688", "u_br_name": "open_investigation_on_under_inv", "u_table_name": "u_ccr_investigation", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "e70315e9013143103e48918ce4a0a6a6", "u_br_name": "escalate_critical_under_investigation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_sla_breached", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "e703d5e9013143103e48918ce4a0a68c", "u_br_name": "resolve_complaint_update_cust_note", "u_table_name": "u_ccr_customer", "u_field_name": "u_complaint_count", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "e703d5e9013143103e48918ce4a0a692", "u_br_name": "resolved_complaint_feedback_and_updates", "u_table_name": "u_ccr_feedback", "u_field_name": "u_follow_up_requested", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}, {"sys_id": "eb03d5e9013143103e48918ce4a0a68f", "u_br_name": "resolve_complaint_update_cust_note", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_note_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:55:56"}], "metadata": "{\"domain\": \"customer_complaint_resolution\", \"primary_table\": \"u_ccr_complaint\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 38}"} {"tool_name": "update_ccr_complaint", "parameters": "{\"table_name\": \"u_ccr_complaint\", \"operation\": \"update\", \"fields\": {\"u_status\": \"3\"}}", "seed_data": "{\"u_number\": \"COMP-000401\", \"u_subject\": \"Critical product defect causing safety hazard\", \"u_closed_on\": \"\", \"u_submitted_on\": \"2025-01-10 08:30:00\", \"u_assigned_on\": \"2025-01-10 09:00:00\", \"u_resolved_on\": \"\", \"sys_mod_count\": \"1\", \"u_regulatory_flag\": \"true\", \"sys_updated_on\": \"2026-06-30 10:56:48\", \"sys_tags\": \"\", \"u_category\": \"3\", \"sys_id\": \"9323dde9013143103e48918ce4a0a64a\", \"u_description\": \"Customer reported a critical product defect that poses a safety risk. Immediate investigation required.\", \"sys_updated_by\": \"admin\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 10:56:28\", \"u_channel\": \"1\", \"u_resolution_outcome\": \"\", \"u_resolution_team\": \"8f23dde9013143103e48918ce4a0a64b\", \"u_status\": \"3\", \"sys_created_by\": \"admin\", \"u_customer\": \"4b23dde9013143103e48918ce4a0a640\"}", "supporting_data": "{\"customer_main\": {\"u_name\": \"Thornton Industries\", \"u_preferred_contact_method\": \"2\", \"u_vip_flag\": \"true\", \"u_email\": \"contact@thornton-ind.com\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:56:48\", \"sys_tags\": \"\", \"sys_id\": \"4b23dde9013143103e48918ce4a0a640\", \"u_opt_out_marketing\": \"true\", \"u_complaint_count\": \"3\", \"u_segment\": \"2\", \"sys_updated_by\": \"admin\", \"u_customer_number\": \"CUST-90210\", \"u_phone\": \"555-0147\", \"sys_created_on\": \"2026-06-30 10:56:27\", \"u_since_date\": \"2019-03-15\", \"u_risk_score\": \"85.5\", \"u_account_type\": \"2\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}, \"resolution_team_primary\": {\"u_name\": \"Critical Complaints Unit\", \"u_team_code\": \"CCU-001\", \"u_avg_resolution_days\": \"5\", \"sys_mod_count\": \"2\", \"u_sla_policy\": \"\", \"sys_updated_on\": \"2026-06-30 10:56:49\", \"sys_tags\": \"\", \"u_capacity\": \"20\", \"u_current_load\": \"10\", \"sys_id\": \"8f23dde9013143103e48918ce4a0a64b\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"ccu@company.com\", \"u_escalation_eligible\": \"true\", \"sys_created_on\": \"2026-06-30 10:56:27\", \"u_active\": \"true\", \"u_specialization\": \"3\", \"u_team_lead\": \"Maria Gonzalez\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}, \"resolution_team_escalation\": {\"u_name\": \"Senior Escalation Team\", \"u_team_code\": \"SET-002\", \"u_avg_resolution_days\": \"2.5\", \"sys_mod_count\": \"1\", \"u_sla_policy\": \"\", \"sys_updated_on\": \"2026-06-30 10:56:49\", \"sys_tags\": \"\", \"u_capacity\": \"10\", \"u_current_load\": \"3\", \"sys_id\": \"cf23dde9013143103e48918ce4a0a643\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"escalation-team@company.com\", \"u_escalation_eligible\": \"true\", \"sys_created_on\": \"2026-06-30 10:56:28\", \"u_active\": \"true\", \"u_specialization\": \"4\", \"u_team_lead\": \"James Park\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}, \"complaint_seed\": {\"u_number\": \"COMP-000401\", \"u_subject\": \"Critical product defect causing safety hazard\", \"u_closed_on\": \"\", \"u_submitted_on\": \"2025-01-10 08:30:00\", \"u_assigned_on\": \"2025-01-10 09:00:00\", \"u_resolved_on\": \"\", \"sys_mod_count\": \"0\", \"u_regulatory_flag\": \"true\", \"sys_updated_on\": \"2026-06-30 10:56:28\", \"sys_tags\": \"\", \"u_category\": \"3\", \"sys_id\": \"9323dde9013143103e48918ce4a0a64f\", \"u_description\": \"Customer reported a critical product defect that poses a safety risk. Immediate investigation required.\", \"sys_updated_by\": \"admin\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 10:56:28\", \"u_channel\": \"1\", \"u_resolution_outcome\": \"\", \"u_resolution_team\": \"8f23dde9013143103e48918ce4a0a64b\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_customer\": \"4b23dde9013143103e48918ce4a0a640\"}, \"investigation_open\": {\"u_number\": \"INV-000301\", \"u_closed_on\": \"\", \"u_complaint\": \"9323dde9013143103e48918ce4a0a64f\", \"u_due_date\": \"2025-02-10\", \"u_investigator_name\": \"Dr. Sarah Chen\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:56:48\", \"sys_tags\": \"\", \"sys_id\": \"df23dde9013143103e48918ce4a0a646\", \"u_regulatory_referral\": \"true\", \"sys_updated_by\": \"admin\", \"u_opened_on\": \"2025-01-10 10:00:00\", \"u_root_cause\": \"\", \"u_recommended_action\": \"Escalation review required - evidence collected\", \"sys_created_on\": \"2026-06-30 10:56:28\", \"u_findings\": \"\", \"u_status\": \"3\", \"sys_created_by\": \"admin\", \"u_evidence_collected\": \"true\"}, \"escalation_preexisting\": {\"u_escalated_by\": \"System Auto-Escalation\", \"u_escalation_type\": \"2\", \"u_complaint\": \"9323dde9013143103e48918ce4a0a64f\", \"u_resolved_on\": \"\", \"u_sla_breached\": \"false\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:56:49\", \"sys_tags\": \"\", \"u_escalation_reason\": \"Severity trigger - critical product defect\", \"u_escalated_to_team\": \"cf23dde9013143103e48918ce4a0a643\", \"u_priority\": \"1\", \"sys_id\": \"5b23dde9013143103e48918ce4a0a652\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"sys_created_on\": \"2026-06-30 10:56:28\", \"u_escalated_on\": \"2025-01-10 11:00:00\", \"u_acknowledged_on\": \"2026-06-30 03:56:49\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_ccr_complaint\": {\"u_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_ccr_customer\"}, \"u_resolution_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_assigned_on\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_resolution_outcome\": {\"type\": \"str\"}, \"u_regulatory_flag\": {\"type\": \"bool\"}, \"u_channel\": {\"type\": \"str\"}}, \"u_ccr_customer\": {\"u_name\": {\"type\": \"str\"}, \"u_customer_number\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_account_type\": {\"type\": \"str\"}, \"u_segment\": {\"type\": \"str\"}, \"u_preferred_contact_method\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_since_date\": {\"type\": \"str\"}, \"u_vip_flag\": {\"type\": \"bool\"}, \"u_complaint_count\": {\"type\": \"int\"}, \"u_opt_out_marketing\": {\"type\": \"bool\"}, \"u_risk_score\": {\"type\": \"decimal\"}}, \"u_ccr_resolution_team\": {\"u_name\": {\"type\": \"str\"}, \"u_sla_policy\": {\"FK\": \"u_ccr_sla_policy\"}, \"u_team_code\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_team_lead\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_current_load\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_eligible\": {\"type\": \"bool\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_avg_resolution_days\": {\"type\": \"decimal\"}, \"u_region\": {\"type\": \"str\"}}, \"u_ccr_investigation\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_number\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_opened_on\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_investigator_name\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_regulatory_referral\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}}, \"u_ccr_escalation\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_escalated_to_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_type\": {\"type\": \"str\"}, \"u_escalated_on\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_sla_breached\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_acknowledged_on\": {\"type\": \"str\"}}, \"u_ccr_sla_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_response_hours\": {\"type\": \"int\"}, \"u_assignment_hours\": {\"type\": \"int\"}, \"u_resolution_hours\": {\"type\": \"int\"}, \"u_applies_to_severity\": {\"type\": \"str\"}, \"u_escalation_trigger_hours\": {\"type\": \"int\"}, \"u_business_hours_only\": {\"type\": \"bool\"}, \"u_review_window_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_penalty_applies\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}}, \"u_ccr_complaint_note\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_authored_by\": {\"type\": \"str\"}, \"u_authored_on\": {\"type\": \"str\"}, \"u_visible_to_customer\": {\"type\": \"bool\"}, \"u_pinned\": {\"type\": \"bool\"}, \"u_related_status\": {\"type\": \"str\"}, \"u_word_count\": {\"type\": \"int\"}, \"u_edited_flag\": {\"type\": \"bool\"}, \"u_last_edited_on\": {\"type\": \"str\"}}, \"u_ccr_reopen_request\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_reviewed_on\": {\"type\": \"str\"}, \"u_within_review_window\": {\"type\": \"bool\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_days_since_resolution\": {\"type\": \"int\"}, \"u_escalation_requested\": {\"type\": \"bool\"}}, \"u_ccr_feedback\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_overall_rating\": {\"type\": \"int\"}, \"u_resolution_satisfaction\": {\"type\": \"str\"}, \"u_timeliness_rating\": {\"type\": \"int\"}, \"u_communication_rating\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_would_recommend\": {\"type\": \"bool\"}, \"u_nps_score\": {\"type\": \"int\"}, \"u_follow_up_requested\": {\"type\": \"bool\"}, \"u_survey_channel\": {\"type\": \"str\"}}, \"u_ccr_team_assignment\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_resolution_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_assigned_on\": {\"type\": \"str\"}, \"u_assigned_by\": {\"type\": \"str\"}, \"u_assignment_reason\": {\"type\": \"str\"}, \"u_is_current\": {\"type\": \"bool\"}, \"u_unassigned_on\": {\"type\": \"str\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_workload_at_assignment\": {\"type\": \"int\"}, \"u_handoff_notes\": {\"type\": \"str\"}, \"u_sla_acknowledged\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "update_customer_on_critical_invest", "fires_on_table": "u_ccr_complaint", "filter_condition": "u_statusCHANGESTO3^u_severity=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var custRef = current.getValue('u_customer');\n if (!custRef) {\n _ewmLog('', '', '', '', 'No customer reference on complaint ' + current.getValue('u_number'));\n return;\n }\n\n var gr = new GlideRecord('u_ccr_customer');\n gr.addQuery('sys_id', custRef);\n gr.query();\n if (gr.next()) {\n var oldRiskScore = gr.getValue('u_risk_score');\n gr.setValue('u_risk_score', '85.5');\n _ewmLog('u_ccr_customer', 'u_risk_score', oldRiskScore, gr.getValue('u_risk_score'), '');\n\n var oldComplaintCount = gr.getValue('u_complaint_count');\n var newCount = parseInt(oldComplaintCount || '0', 10) + 1;\n gr.setValue('u_complaint_count', String(newCount));\n _ewmLog('u_ccr_customer', 'u_complaint_count', oldComplaintCount, gr.getValue('u_complaint_count'), '');\n\n var oldVip = gr.getValue('u_vip_flag');\n gr.setValue('u_vip_flag', 'true');\n _ewmLog('u_ccr_customer', 'u_vip_flag', oldVip, gr.getValue('u_vip_flag'), '');\n\n var oldSegment = gr.getValue('u_segment');\n gr.setValue('u_segment', '2');\n _ewmLog('u_ccr_customer', 'u_segment', oldSegment, gr.getValue('u_segment'), '');\n\n var oldContact = gr.getValue('u_preferred_contact_method');\n gr.setValue('u_preferred_contact_method', '2');\n _ewmLog('u_ccr_customer', 'u_preferred_contact_method', oldContact, gr.getValue('u_preferred_contact_method'), '');\n\n var oldOptOut = gr.getValue('u_opt_out_marketing');\n gr.setValue('u_opt_out_marketing', 'true');\n _ewmLog('u_ccr_customer', 'u_opt_out_marketing', oldOptOut, gr.getValue('u_opt_out_marketing'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Customer record not found for sys_id: ' + custRef);\n }\n\n})(current, previous);"}, {"name": "cust_segment_upgrade_notify_teams", "fires_on_table": "u_ccr_customer", "filter_condition": "u_segmentCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a complaint note for each complaint linked to this customer\n var grComp = new GlideRecord('u_ccr_complaint');\n grComp.addQuery('u_customer', current.getUniqueValue());\n grComp.query();\n while (grComp.next()) {\n var grNote = new GlideRecord('u_ccr_complaint_note');\n grNote.initialize();\n grNote.setValue('u_complaint', grComp.getUniqueValue());\n grNote.setValue('u_note_text', 'Customer segment upgraded to Premium. Review complaint priority.');\n _ewmLog('u_ccr_complaint_note', 'u_note_text', '', 'Customer segment upgraded to Premium. Review complaint priority.', '');\n grNote.setValue('u_note_type', '4');\n _ewmLog('u_ccr_complaint_note', 'u_note_type', '', '4', '');\n grNote.setValue('u_visible_to_customer', 'true');\n _ewmLog('u_ccr_complaint_note', 'u_visible_to_customer', '', 'true', '');\n try {\n var r1 = grNote.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grNote.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the resolution team to mark escalation eligible and adjust load\n var teamRef = grComp.getValue('u_resolution_team');\n if (teamRef) {\n var grTeam = new GlideRecord('u_ccr_resolution_team');\n if (grTeam.get(teamRef)) {\n var oldElig = grTeam.getValue('u_escalation_eligible');\n grTeam.setValue('u_escalation_eligible', 'true');\n _ewmLog('u_ccr_resolution_team', 'u_escalation_eligible', oldElig, grTeam.getValue('u_escalation_eligible'), '');\n var oldLoad = grTeam.getValue('u_current_load');\n var newLoad = parseInt(oldLoad || '0', 10) + 1;\n grTeam.setValue('u_current_load', String(newLoad));\n _ewmLog('u_ccr_resolution_team', 'u_current_load', oldLoad, String(newLoad), '');\n try {\n var r2 = grTeam.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grTeam.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "note_insert_create_esc_upd_invest", "fires_on_table": "u_ccr_complaint_note", "filter_condition": "u_note_type=4^u_visible_to_customer=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation record linked to the complaint\n var grEsc = new GlideRecord('u_ccr_escalation');\n grEsc.initialize();\n grEsc.setValue('u_complaint', current.getValue('u_complaint'));\n _ewmLog('u_ccr_escalation', 'u_complaint', '', current.getValue('u_complaint'), '');\n grEsc.setValue('u_escalation_reason', 'Auto-escalation triggered by escalation note');\n _ewmLog('u_ccr_escalation', 'u_escalation_reason', '', 'Auto-escalation triggered by escalation note', '');\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 2. Update any open investigation for this complaint to Pending Review\n var grInv = new GlideRecord('u_ccr_investigation');\n grInv.addQuery('u_complaint', current.getValue('u_complaint'));\n grInv.addQuery('u_status', '1');\n grInv.query();\n while (grInv.next()) {\n var oldStatus = grInv.getValue('u_status');\n grInv.setValue('u_status', '3');\n _ewmLog('u_ccr_investigation', 'u_status', oldStatus, grInv.getValue('u_status'), '');\n try {\n var rInv = grInv.update();\n if (!rInv) { _ewmLog('','','','', 'GR update failed: ' + grInv.getLastErrorMessage()); }\n } catch(e2) {\n _ewmLog('','','','', e2.message || String(e2));\n }\n }\n\n})(current, previous);"}, {"name": "inv_pending_review_update_escalation", "fires_on_table": "u_ccr_investigation", "filter_condition": "u_statusCHANGESTO3^u_evidence_collected=true", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Set recommended_action on current investigation (before-BR self-loop)\n var oldAction = current.getValue('u_recommended_action');\n current.setValue('u_recommended_action', 'Escalation review required - evidence collected');\n _ewmLog('u_ccr_investigation', 'u_recommended_action', oldAction, current.getValue('u_recommended_action'), '');\n\n // 2. Set regulatory_referral flag on current investigation\n var oldReferral = current.getValue('u_regulatory_referral');\n current.setValue('u_regulatory_referral', 'true');\n _ewmLog('u_ccr_investigation', 'u_regulatory_referral', oldReferral, current.getValue('u_regulatory_referral'), '');\n\n // 3. Update related escalation records for the same complaint\n var complaintRef = current.getValue('u_complaint');\n if (complaintRef) {\n var gr = new GlideRecord('u_ccr_escalation');\n gr.addQuery('u_complaint', complaintRef);\n gr.addQuery('u_status', '1'); // Open escalations\n gr.query();\n while (gr.next()) {\n // Set status to Acknowledged\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_ccr_escalation', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n // Set acknowledged_on timestamp\n var oldAck = gr.getValue('u_acknowledged_on');\n var nowStr = new GlideDateTime().getDisplayValue();\n gr.setValue('u_acknowledged_on', nowStr);\n _ewmLog('u_ccr_escalation', 'u_acknowledged_on', oldAck, gr.getValue('u_acknowledged_on'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "esc_ack_critical_update_team_feedback", "fires_on_table": "u_ccr_escalation", "filter_condition": "u_statusCHANGESTO2^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the escalated-to resolution team: mark escalation_eligible and adjust avg_resolution_days\n var teamRef = current.getValue('u_escalated_to_team');\n if (teamRef) {\n var grTeam = new GlideRecord('u_ccr_resolution_team');\n grTeam.addQuery('sys_id', teamRef);\n grTeam.query();\n if (grTeam.next()) {\n var oldElig = grTeam.getValue('u_escalation_eligible');\n grTeam.setValue('u_escalation_eligible', 'true');\n _ewmLog('u_ccr_resolution_team', 'u_escalation_eligible', oldElig, grTeam.getValue('u_escalation_eligible'), '');\n\n var oldAvg = grTeam.getValue('u_avg_resolution_days');\n grTeam.setValue('u_avg_resolution_days', '2.5');\n _ewmLog('u_ccr_resolution_team', 'u_avg_resolution_days', oldAvg, grTeam.getValue('u_avg_resolution_days'), '');\n\n try {\n var r1 = grTeam.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTeam.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a feedback record linked to the complaint for tracking critical escalation acknowledgment\n var complaintRef = current.getValue('u_complaint');\n if (complaintRef) {\n var grFb = new GlideRecord('u_ccr_feedback');\n grFb.initialize();\n grFb.setValue('u_complaint', complaintRef);\n _ewmLog('u_ccr_feedback', 'u_complaint', '', complaintRef, '');\n\n grFb.setValue('u_comments', 'Critical escalation acknowledged - pending customer satisfaction review');\n _ewmLog('u_ccr_feedback', 'u_comments', '', grFb.getValue('u_comments'), '');\n\n try {\n var r2 = grFb.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grFb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ccr_complaint_note", "documentkey": "1843912d013143103e48918ce4a0a635", "fieldname": "u_note_text", "oldvalue": "", "newvalue": "Customer segment upgraded to Premium. Review complaint priority."}, {"tablename": "u_ccr_escalation", "documentkey": "d843912d013143103e48918ce4a0a637", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_resolution_team", "documentkey": "8f23dde9013143103e48918ce4a0a64b", "fieldname": "u_current_load", "oldvalue": "8", "newvalue": "9"}, {"tablename": "u_ccr_customer", "documentkey": "4b23dde9013143103e48918ce4a0a640", "fieldname": "u_opt_out_marketing", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_escalation", "documentkey": "d043912d013143103e48918ce4a0a63e", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "9323dde9013143103e48918ce4a0a64f"}, {"tablename": "u_ccr_complaint_note", "documentkey": "5443912d013143103e48918ce4a0a63c", "fieldname": "u_edited_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_escalation", "documentkey": "d043912d013143103e48918ce4a0a63e", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_complaint_note", "documentkey": "1843912d013143103e48918ce4a0a635", "fieldname": "u_visible_to_customer", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_escalation", "documentkey": "d843912d013143103e48918ce4a0a637", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "9323dde9013143103e48918ce4a0a64a"}, {"tablename": "u_ccr_resolution_team", "documentkey": "8f23dde9013143103e48918ce4a0a64b", "fieldname": "u_escalation_eligible", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_customer", "documentkey": "4b23dde9013143103e48918ce4a0a640", "fieldname": "u_segment", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ccr_escalation", "documentkey": "d043912d013143103e48918ce4a0a63e", "fieldname": "u_sla_breached", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint_note", "documentkey": "5443912d013143103e48918ce4a0a63c", "fieldname": "u_pinned", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint_note", "documentkey": "1843912d013143103e48918ce4a0a635", "fieldname": "u_edited_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_escalation", "documentkey": "d843912d013143103e48918ce4a0a637", "fieldname": "u_sla_breached", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint", "documentkey": "9323dde9013143103e48918ce4a0a64a", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_ccr_customer", "documentkey": "4b23dde9013143103e48918ce4a0a640", "fieldname": "u_complaint_count", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_ccr_complaint_note", "documentkey": "5443912d013143103e48918ce4a0a63c", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "9323dde9013143103e48918ce4a0a64f"}, {"tablename": "u_ccr_escalation", "documentkey": "d043912d013143103e48918ce4a0a63e", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Auto-escalation triggered by escalation note"}, {"tablename": "u_ccr_complaint_note", "documentkey": "5443912d013143103e48918ce4a0a63c", "fieldname": "u_note_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ccr_complaint_note", "documentkey": "1843912d013143103e48918ce4a0a635", "fieldname": "u_pinned", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_escalation", "documentkey": "d843912d013143103e48918ce4a0a637", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Auto-escalation triggered by escalation note"}, {"tablename": "u_ccr_customer", "documentkey": "4b23dde9013143103e48918ce4a0a640", "fieldname": "u_preferred_contact_method", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ccr_customer", "documentkey": "4b23dde9013143103e48918ce4a0a640", "fieldname": "u_risk_score", "oldvalue": "32", "newvalue": "85.5"}, {"tablename": "u_ccr_complaint_note", "documentkey": "5443912d013143103e48918ce4a0a63c", "fieldname": "u_visible_to_customer", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_escalation", "documentkey": "d043912d013143103e48918ce4a0a63e", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_ccr_complaint_note", "documentkey": "1843912d013143103e48918ce4a0a635", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "9323dde9013143103e48918ce4a0a64a"}, {"tablename": "u_ccr_complaint_note", "documentkey": "5443912d013143103e48918ce4a0a63c", "fieldname": "u_note_text", "oldvalue": "", "newvalue": "Customer segment upgraded to Premium. Review complaint priority."}, {"tablename": "u_ccr_complaint_note", "documentkey": "1843912d013143103e48918ce4a0a635", "fieldname": "u_note_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ccr_escalation", "documentkey": "d843912d013143103e48918ce4a0a637", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_ccr_customer", "documentkey": "4b23dde9013143103e48918ce4a0a640", "fieldname": "u_vip_flag", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_feedback", "documentkey": "d843912d013143103e48918ce4a0a652", "fieldname": "u_follow_up_requested", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_escalation", "documentkey": "d043912d013143103e48918ce4a0a63e", "fieldname": "u_acknowledged_on", "oldvalue": "", "newvalue": "2026-06-30 03:56:49"}, {"tablename": "u_ccr_escalation", "documentkey": "5b23dde9013143103e48918ce4a0a652", "fieldname": "u_acknowledged_on", "oldvalue": "", "newvalue": "2026-06-30 03:56:49"}, {"tablename": "u_ccr_investigation", "documentkey": "df23dde9013143103e48918ce4a0a646", "fieldname": "u_regulatory_referral", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_resolution_team", "documentkey": "8f23dde9013143103e48918ce4a0a64b", "fieldname": "u_current_load", "oldvalue": "9", "newvalue": "10"}, {"tablename": "u_ccr_resolution_team", "documentkey": "cf23dde9013143103e48918ce4a0a643", "fieldname": "u_avg_resolution_days", "oldvalue": "7", "newvalue": "2.5"}, {"tablename": "u_ccr_feedback", "documentkey": "d843912d013143103e48918ce4a0a652", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Critical escalation acknowledged - pending customer satisfaction review"}, {"tablename": "u_ccr_investigation", "documentkey": "df23dde9013143103e48918ce4a0a646", "fieldname": "u_recommended_action", "oldvalue": "Pending initial review", "newvalue": "Escalation review required - evidence collected"}, {"tablename": "u_ccr_resolution_team", "documentkey": "cf23dde9013143103e48918ce4a0a643", "fieldname": "u_escalation_eligible", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_investigation", "documentkey": "df23dde9013143103e48918ce4a0a646", "fieldname": "u_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_ccr_feedback", "documentkey": "d843912d013143103e48918ce4a0a652", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "9323dde9013143103e48918ce4a0a64f"}, {"tablename": "u_ccr_escalation", "documentkey": "5b23dde9013143103e48918ce4a0a652", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ccr_feedback", "documentkey": "d843912d013143103e48918ce4a0a652", "fieldname": "u_would_recommend", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_escalation", "documentkey": "d043912d013143103e48918ce4a0a63e", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}], "ewm_logs": [{"sys_id": "1043dde9013143103e48918ce4a0a684", "u_br_name": "update_customer_on_critical_invest", "u_table_name": "u_ccr_customer", "u_field_name": "u_vip_flag", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "1443dde9013143103e48918ce4a0a685", "u_br_name": "update_customer_on_critical_invest", "u_table_name": "u_ccr_customer", "u_field_name": "u_preferred_contact_method", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "1843912d013143103e48918ce4a0a638", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_escalation_eligible", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "1c43912d013143103e48918ce4a0a63b", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_visible_to_customer", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "1c43dde9013143103e48918ce4a0a687", "u_br_name": "cust_segment_upgrade_notify_teams", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_note_text", "u_old_value": "", "u_new_value": "Customer segment upgraded to Premium. Review complaint priority.", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "5043912d013143103e48918ce4a0a63d", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_escalation", "u_field_name": "u_complaint", "u_old_value": "", "u_new_value": "9323dde9013143103e48918ce4a0a64f", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "5443dde9013143103e48918ce4a0a688", "u_br_name": "cust_segment_upgrade_notify_teams", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_note_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "5843912d013143103e48918ce4a0a636", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_escalation", "u_field_name": "u_complaint", "u_old_value": "", "u_new_value": "9323dde9013143103e48918ce4a0a64a", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9043912d013143103e48918ce4a0a637", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Auto-escalation triggered by escalation note", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9043912d013143103e48918ce4a0a639", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_current_load", "u_old_value": "8", "u_new_value": "9", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9443dde9013143103e48918ce4a0a683", "u_br_name": "update_customer_on_critical_invest", "u_table_name": "u_ccr_customer", "u_field_name": "u_complaint_count", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9843912d013143103e48918ce4a0a63a", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_note_text", "u_old_value": "", "u_new_value": "Customer segment upgraded to Premium. Review complaint priority.", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9843912d013143103e48918ce4a0a63d", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Auto-escalation triggered by escalation note", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9843dde9013143103e48918ce4a0a684", "u_br_name": "update_customer_on_critical_invest", "u_table_name": "u_ccr_customer", "u_field_name": "u_segment", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9c43912d013143103e48918ce4a0a63e", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_investigation", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9c43912d013143103e48918ce4a0a63f", "u_br_name": "inv_pending_review_update_escalation", "u_table_name": "u_ccr_investigation", "u_field_name": "u_recommended_action", "u_old_value": "Pending initial review", "u_new_value": "Escalation review required - evidence collected", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9c43dde9013143103e48918ce4a0a685", "u_br_name": "update_customer_on_critical_invest", "u_table_name": "u_ccr_customer", "u_field_name": "u_opt_out_marketing", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "9c43dde9013143103e48918ce4a0a688", "u_br_name": "cust_segment_upgrade_notify_teams", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_visible_to_customer", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "d043912d013143103e48918ce4a0a63b", "u_br_name": "note_insert_create_esc_upd_invest", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_note_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "d443dde9013143103e48918ce4a0a682", "u_br_name": "update_customer_on_critical_invest", "u_table_name": "u_ccr_customer", "u_field_name": "u_risk_score", "u_old_value": "32", "u_new_value": "85.5", "u_error": "", "sys_created_on": "2026-06-30 10:56:48"}, {"sys_id": "1443912d013143103e48918ce4a0a656", "u_br_name": "esc_ack_critical_update_team_feedback", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_escalation_eligible", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "1843912d013143103e48918ce4a0a640", "u_br_name": "inv_pending_review_update_escalation", "u_table_name": "u_ccr_investigation", "u_field_name": "u_regulatory_referral", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "5443912d013143103e48918ce4a0a654", "u_br_name": "esc_ack_critical_update_team_feedback", "u_table_name": "u_ccr_escalation", "u_field_name": "u_acknowledged_on", "u_old_value": "", "u_new_value": "2026-06-30 03:56:49", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "5843912d013143103e48918ce4a0a651", "u_br_name": "esc_ack_critical_update_team_feedback", "u_table_name": "u_ccr_feedback", "u_field_name": "u_complaint", "u_old_value": "", "u_new_value": "9323dde9013143103e48918ce4a0a64f", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "5c43912d013143103e48918ce4a0a641", "u_br_name": "inv_pending_review_update_escalation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_acknowledged_on", "u_old_value": "", "u_new_value": "2026-06-30 03:56:49", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "5c43912d013143103e48918ce4a0a64f", "u_br_name": "esc_ack_critical_update_team_feedback", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_escalation_eligible", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "9043912d013143103e48918ce4a0a652", "u_br_name": "esc_ack_critical_update_team_feedback", "u_table_name": "u_ccr_feedback", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Critical escalation acknowledged - pending customer satisfaction review", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "9c43912d013143103e48918ce4a0a656", "u_br_name": "esc_ack_critical_update_team_feedback", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_current_load", "u_old_value": "9", "u_new_value": "10", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "d043912d013143103e48918ce4a0a641", "u_br_name": "inv_pending_review_update_escalation", "u_table_name": "u_ccr_escalation", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "d443912d013143103e48918ce4a0a650", "u_br_name": "esc_ack_critical_update_team_feedback", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_avg_resolution_days", "u_old_value": "7", "u_new_value": "2.5", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}, {"sys_id": "d843912d013143103e48918ce4a0a653", "u_br_name": "esc_ack_critical_update_team_feedback", "u_table_name": "u_ccr_escalation", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:56:49"}], "metadata": "{\"domain\": \"customer_complaint_resolution\", \"primary_table\": \"u_ccr_complaint\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 45}"} {"tool_name": "update_ccr_complaint", "parameters": "{\"table_name\": \"u_ccr_complaint\", \"operation\": \"update\", \"fields\": {\"u_status\": \"4\"}}", "seed_data": "{\"u_number\": \"CMPL-70001\", \"u_subject\": \"Defective product causing regulatory concern\", \"u_closed_on\": \"\", \"u_submitted_on\": \"2025-01-10 08:30:00\", \"u_assigned_on\": \"2025-01-10 09:00:00\", \"u_resolved_on\": \"2026-06-30 05:01:59\", \"sys_mod_count\": \"1\", \"u_regulatory_flag\": \"true\", \"sys_updated_on\": \"2026-06-30 12:01:59\", \"sys_tags\": \"\", \"u_category\": \"3\", \"sys_id\": \"ca12e1a901f143103e48918ce4a0a662\", \"u_description\": \"Customer reported a product defect that may have regulatory implications requiring formal investigation.\", \"sys_updated_by\": \"admin\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 12:01:38\", \"u_channel\": \"2\", \"u_resolution_outcome\": \"Complaint resolved per standard procedure\", \"u_resolution_team\": \"4a12e1a901f143103e48918ce4a0a646\", \"u_status\": \"4\", \"sys_created_by\": \"admin\", \"u_customer\": \"c212e1a901f143103e48918ce4a0a643\"}", "supporting_data": "{\"customer_main\": {\"u_name\": \"Cascade Test Customer Alpha\", \"u_preferred_contact_method\": \"1\", \"u_vip_flag\": \"false\", \"u_email\": \"alpha.customer@example.com\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 12:01:59\", \"sys_tags\": \"\", \"sys_id\": \"c212e1a901f143103e48918ce4a0a643\", \"u_opt_out_marketing\": \"false\", \"u_complaint_count\": \"4\", \"u_segment\": \"2\", \"sys_updated_by\": \"admin\", \"u_customer_number\": \"CUST-90001\", \"u_phone\": \"555-100-2000\", \"sys_created_on\": \"2026-06-30 12:01:38\", \"u_since_date\": \"2020-03-15\", \"u_risk_score\": \"42.5\", \"u_account_type\": \"2\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}, \"resolution_team_main\": {\"u_name\": \"Northeast Regulatory Response Team\", \"u_team_code\": \"NE-REG-001\", \"u_avg_resolution_days\": \"5\", \"sys_mod_count\": \"1\", \"u_sla_policy\": \"\", \"sys_updated_on\": \"2026-06-30 12:01:59\", \"sys_tags\": \"\", \"u_capacity\": \"50\", \"u_current_load\": \"1\", \"sys_id\": \"4a12e1a901f143103e48918ce4a0a646\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"team-alerts@company.com\", \"u_escalation_eligible\": \"true\", \"sys_created_on\": \"2026-06-30 12:01:38\", \"u_active\": \"true\", \"u_specialization\": \"4\", \"u_team_lead\": \"Jane Morrison\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}}", "schema": "{\"u_ccr_complaint\": {\"u_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_ccr_customer\"}, \"u_resolution_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_status\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_assigned_on\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_resolution_outcome\": {\"type\": \"str\"}, \"u_regulatory_flag\": {\"type\": \"bool\"}, \"u_channel\": {\"type\": \"str\"}}, \"u_ccr_customer\": {\"u_name\": {\"type\": \"str\"}, \"u_customer_number\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_account_type\": {\"type\": \"str\"}, \"u_segment\": {\"type\": \"str\"}, \"u_preferred_contact_method\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_since_date\": {\"type\": \"str\"}, \"u_vip_flag\": {\"type\": \"bool\"}, \"u_complaint_count\": {\"type\": \"int\"}, \"u_opt_out_marketing\": {\"type\": \"bool\"}, \"u_risk_score\": {\"type\": \"decimal\"}}, \"u_ccr_resolution_team\": {\"u_name\": {\"type\": \"str\"}, \"u_sla_policy\": {\"FK\": \"u_ccr_sla_policy\"}, \"u_team_code\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_team_lead\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_current_load\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_escalation_eligible\": {\"type\": \"bool\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_avg_resolution_days\": {\"type\": \"decimal\"}, \"u_region\": {\"type\": \"str\"}}, \"u_ccr_investigation\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_number\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_opened_on\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_investigator_name\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_regulatory_referral\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}}, \"u_ccr_escalation\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_escalated_to_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_type\": {\"type\": \"str\"}, \"u_escalated_on\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_sla_breached\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_acknowledged_on\": {\"type\": \"str\"}}, \"u_ccr_sla_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_response_hours\": {\"type\": \"int\"}, \"u_assignment_hours\": {\"type\": \"int\"}, \"u_resolution_hours\": {\"type\": \"int\"}, \"u_applies_to_severity\": {\"type\": \"str\"}, \"u_escalation_trigger_hours\": {\"type\": \"int\"}, \"u_business_hours_only\": {\"type\": \"bool\"}, \"u_review_window_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_penalty_applies\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}}, \"u_ccr_complaint_note\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_authored_by\": {\"type\": \"str\"}, \"u_authored_on\": {\"type\": \"str\"}, \"u_visible_to_customer\": {\"type\": \"bool\"}, \"u_pinned\": {\"type\": \"bool\"}, \"u_related_status\": {\"type\": \"str\"}, \"u_word_count\": {\"type\": \"int\"}, \"u_edited_flag\": {\"type\": \"bool\"}, \"u_last_edited_on\": {\"type\": \"str\"}}, \"u_ccr_reopen_request\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_reviewed_on\": {\"type\": \"str\"}, \"u_within_review_window\": {\"type\": \"bool\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_days_since_resolution\": {\"type\": \"int\"}, \"u_escalation_requested\": {\"type\": \"bool\"}}, \"u_ccr_feedback\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_overall_rating\": {\"type\": \"int\"}, \"u_resolution_satisfaction\": {\"type\": \"str\"}, \"u_timeliness_rating\": {\"type\": \"int\"}, \"u_communication_rating\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_would_recommend\": {\"type\": \"bool\"}, \"u_nps_score\": {\"type\": \"int\"}, \"u_follow_up_requested\": {\"type\": \"bool\"}, \"u_survey_channel\": {\"type\": \"str\"}}, \"u_ccr_team_assignment\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_resolution_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_assigned_on\": {\"type\": \"str\"}, \"u_assigned_by\": {\"type\": \"str\"}, \"u_assignment_reason\": {\"type\": \"str\"}, \"u_is_current\": {\"type\": \"bool\"}, \"u_unassigned_on\": {\"type\": \"str\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_workload_at_assignment\": {\"type\": \"int\"}, \"u_handoff_notes\": {\"type\": \"str\"}, \"u_sla_acknowledged\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "resolve_complaint_set_defaults", "fires_on_table": "u_ccr_complaint", "filter_condition": "u_statusCHANGESTO4", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set resolved_on timestamp on current complaint\n var oldResolvedOn = current.getValue('u_resolved_on');\n var nowStr = new GlideDateTime().getDisplayValue();\n current.setValue('u_resolved_on', nowStr);\n _ewmLog('u_ccr_complaint', 'u_resolved_on', oldResolvedOn, current.getValue('u_resolved_on'), '');\n\n // 2. Set regulatory_flag to true on current complaint\n var oldRegFlag = current.getValue('u_regulatory_flag');\n current.setValue('u_regulatory_flag', 'true');\n _ewmLog('u_ccr_complaint', 'u_regulatory_flag', oldRegFlag, current.getValue('u_regulatory_flag'), '');\n\n // 3. Set default resolution_outcome on current complaint\n var oldOutcome = current.getValue('u_resolution_outcome');\n current.setValue('u_resolution_outcome', 'Complaint resolved per standard procedure');\n _ewmLog('u_ccr_complaint', 'u_resolution_outcome', oldOutcome, current.getValue('u_resolution_outcome'), '');\n\n // 4. Update linked customer: increment complaint_count and set risk_score\n var custRef = current.getValue('u_customer');\n if (custRef) {\n var gr = new GlideRecord('u_ccr_customer');\n gr.addQuery('sys_id', custRef);\n gr.query();\n if (gr.next()) {\n // Increment complaint_count\n var oldCount = gr.getValue('u_complaint_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n gr.setValue('u_complaint_count', newCount);\n _ewmLog('u_ccr_customer', 'u_complaint_count', oldCount, gr.getValue('u_complaint_count'), '');\n\n // Set risk_score based on new complaint count\n var oldRisk = gr.getValue('u_risk_score');\n var newRisk = newCount >= 5 ? '85.0' : '42.5';\n gr.setValue('u_risk_score', newRisk);\n _ewmLog('u_ccr_customer', 'u_risk_score', oldRisk, gr.getValue('u_risk_score'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "cust_risk_update_team_capacity", "fires_on_table": "u_ccr_customer", "filter_condition": "u_complaint_countISNOTEMPTY^u_risk_scoreISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n var regionVal = current.getValue('u_region');\n if (!regionVal) { return; }\n var gr = new GlideRecord('u_ccr_resolution_team');\n gr.addQuery('u_region', regionVal);\n gr.addQuery('u_active', 'true');\n gr.query();\n while (gr.next()) {\n var oldLoad = gr.getValue('u_current_load');\n gr.setValue('u_current_load', 1);\n _ewmLog('u_ccr_resolution_team', 'u_current_load', oldLoad, gr.getValue('u_current_load'), '');\n\n var oldCapacity = gr.getValue('u_capacity');\n gr.setValue('u_capacity', 50);\n _ewmLog('u_ccr_resolution_team', 'u_capacity', oldCapacity, gr.getValue('u_capacity'), '');\n\n var oldEscElig = gr.getValue('u_escalation_eligible');\n gr.setValue('u_escalation_eligible', 'true');\n _ewmLog('u_ccr_resolution_team', 'u_escalation_eligible', oldEscElig, gr.getValue('u_escalation_eligible'), '');\n\n var oldAvgDays = gr.getValue('u_avg_resolution_days');\n gr.setValue('u_avg_resolution_days', 5.0);\n _ewmLog('u_ccr_resolution_team', 'u_avg_resolution_days', oldAvgDays, gr.getValue('u_avg_resolution_days'), '');\n\n var oldContactEmail = gr.getValue('u_contact_email');\n gr.setValue('u_contact_email', 'team-alerts@company.com');\n _ewmLog('u_ccr_resolution_team', 'u_contact_email', oldContactEmail, gr.getValue('u_contact_email'), '');\n\n var oldSpec = gr.getValue('u_specialization');\n gr.setValue('u_specialization', '4');\n _ewmLog('u_ccr_resolution_team', 'u_specialization', oldSpec, gr.getValue('u_specialization'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n})(current, previous);"}, {"name": "rt_update_create_escalation_and_note", "fires_on_table": "u_ccr_resolution_team", "filter_condition": "u_specialization=4^u_escalation_eligible=true^u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // When a Regulatory-specialized, escalation-eligible, active resolution team is updated,\n // create an escalation record and a complaint note for all complaints assigned to this team.\n\n var complaintGr = new GlideRecord('u_ccr_complaint');\n complaintGr.addQuery('u_resolution_team', current.getUniqueValue());\n complaintGr.query();\n\n while (complaintGr.next()) {\n var complaintSysId = complaintGr.getValue('sys_id');\n\n // 1. Insert escalation record\n var esc = new GlideRecord('u_ccr_escalation');\n esc.initialize();\n esc.setValue('u_complaint', complaintSysId);\n _ewmLog('u_ccr_escalation', 'u_complaint', '', complaintSysId, '');\n\n esc.setValue('u_escalation_type', '4');\n _ewmLog('u_ccr_escalation', 'u_escalation_type', '', '4', '');\n\n esc.setValue('u_escalation_reason', 'Regulatory team update triggered automatic escalation');\n _ewmLog('u_ccr_escalation', 'u_escalation_reason', '', 'Regulatory team update triggered automatic escalation', '');\n\n esc.setValue('u_status', '1');\n _ewmLog('u_ccr_escalation', 'u_status', '', '1', '');\n\n esc.setValue('u_priority', '1');\n _ewmLog('u_ccr_escalation', 'u_priority', '', '1', '');\n\n try {\n var r1 = esc.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + esc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert complaint note\n var note = new GlideRecord('u_ccr_complaint_note');\n note.initialize();\n note.setValue('u_complaint', complaintSysId);\n _ewmLog('u_ccr_complaint_note', 'u_complaint', '', complaintSysId, '');\n\n note.setValue('u_note_type', '4');\n _ewmLog('u_ccr_complaint_note', 'u_note_type', '', '4', '');\n\n note.setValue('u_note_text', 'Escalation created due to regulatory team configuration update');\n _ewmLog('u_ccr_complaint_note', 'u_note_text', '', 'Escalation created due to regulatory team configuration update', '');\n\n note.setValue('u_authored_by', 'system');\n _ewmLog('u_ccr_complaint_note', 'u_authored_by', '', 'system', '');\n\n note.setValue('u_visible_to_customer', 'false');\n _ewmLog('u_ccr_complaint_note', 'u_visible_to_customer', '', 'false', '');\n\n try {\n var r2 = note.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + note.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "esc_severity_init_and_investigate", "fires_on_table": "u_ccr_escalation", "filter_condition": "u_escalation_type=4^u_priority=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Enrich the escalation record being inserted (before-insert self-loop)\n var oldSlaBreached = current.getValue('u_sla_breached');\n current.setValue('u_sla_breached', 'true');\n _ewmLog('u_ccr_escalation', 'u_sla_breached', oldSlaBreached, current.getValue('u_sla_breached'), '');\n\n var oldStatus = current.getValue('u_status');\n current.setValue('u_status', '1');\n _ewmLog('u_ccr_escalation', 'u_status', oldStatus, current.getValue('u_status'), '');\n\n var oldEscBy = current.getValue('u_escalated_by');\n current.setValue('u_escalated_by', 'System Auto-Escalation');\n _ewmLog('u_ccr_escalation', 'u_escalated_by', oldEscBy, current.getValue('u_escalated_by'), '');\n\n // 2. Create a formal investigation record linked to the complaint\n var complaintRef = current.getValue('u_complaint');\n if (complaintRef) {\n var gr = new GlideRecord('u_ccr_investigation');\n gr.initialize();\n gr.setValue('u_complaint', complaintRef);\n _ewmLog('u_ccr_investigation', 'u_complaint', '', complaintRef, '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_ccr_investigation', 'u_status', '', '1', '');\n\n gr.setValue('u_investigator_name', 'Escalation Review Unit');\n _ewmLog('u_ccr_investigation', 'u_investigator_name', '', 'Escalation Review Unit', '');\n\n gr.setValue('u_regulatory_referral', 'true');\n _ewmLog('u_ccr_investigation', 'u_regulatory_referral', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "inv_insert_log_note_and_assignment", "fires_on_table": "u_ccr_investigation", "filter_condition": "u_status=1^u_regulatory_referral=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a complaint note documenting the new regulatory investigation\n var grNote = new GlideRecord('u_ccr_complaint_note');\n grNote.initialize();\n grNote.setValue('u_complaint', current.getValue('u_complaint'));\n _ewmLog('u_ccr_complaint_note', 'u_complaint', '', current.getValue('u_complaint'), '');\n grNote.setValue('u_note_type', '4');\n _ewmLog('u_ccr_complaint_note', 'u_note_type', '', '4', '');\n grNote.setValue('u_note_text', 'Regulatory investigation ' + current.getValue('u_number') + ' opened with regulatory referral flagged.');\n _ewmLog('u_ccr_complaint_note', 'u_note_text', '', grNote.getValue('u_note_text'), '');\n try {\n var r1 = grNote.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grNote.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a team assignment record for escalation transfer tracking\n var grAssign = new GlideRecord('u_ccr_team_assignment');\n grAssign.initialize();\n grAssign.setValue('u_complaint', current.getValue('u_complaint'));\n _ewmLog('u_ccr_team_assignment', 'u_complaint', '', current.getValue('u_complaint'), '');\n grAssign.setValue('u_assignment_type', '3');\n _ewmLog('u_ccr_team_assignment', 'u_assignment_type', '', '3', '');\n grAssign.setValue('u_is_current', 'true');\n _ewmLog('u_ccr_team_assignment', 'u_is_current', '', 'true', '');\n grAssign.setValue('u_handoff_notes', 'Auto-assigned due to regulatory referral investigation ' + current.getValue('u_number'));\n _ewmLog('u_ccr_team_assignment', 'u_handoff_notes', '', grAssign.getValue('u_handoff_notes'), '');\n try {\n var r2 = grAssign.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAssign.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "update_notes_on_team_assignment", "fires_on_table": "u_ccr_team_assignment", "filter_condition": "u_assignment_type=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n var complaintRef = current.getValue('u_complaint');\n if (!complaintRef) return;\n\n var gr = new GlideRecord('u_ccr_complaint_note');\n gr.addQuery('u_complaint', complaintRef);\n gr.addQuery('u_note_type', '4');\n gr.query();\n while (gr.next()) {\n var oldNoteText = gr.getValue('u_note_text');\n gr.setValue('u_note_text', 'Escalation transfer assignment completed for complaint. Team assignment recorded.');\n _ewmLog('u_ccr_complaint_note', 'u_note_text', oldNoteText, gr.getValue('u_note_text'), '');\n\n var oldAuthoredBy = gr.getValue('u_authored_by');\n gr.setValue('u_authored_by', 'System - Assignment Handler');\n _ewmLog('u_ccr_complaint_note', 'u_authored_by', oldAuthoredBy, gr.getValue('u_authored_by'), '');\n\n var oldRelatedStatus = gr.getValue('u_related_status');\n gr.setValue('u_related_status', 'Escalation Transfer');\n _ewmLog('u_ccr_complaint_note', 'u_related_status', oldRelatedStatus, gr.getValue('u_related_status'), '');\n\n var oldPinned = gr.getValue('u_pinned');\n gr.setValue('u_pinned', 'true');\n _ewmLog('u_ccr_complaint_note', 'u_pinned', oldPinned, gr.getValue('u_pinned'), '');\n\n var oldEditedFlag = gr.getValue('u_edited_flag');\n gr.setValue('u_edited_flag', 'true');\n _ewmLog('u_ccr_complaint_note', 'u_edited_flag', oldEditedFlag, gr.getValue('u_edited_flag'), '');\n\n var oldLastEditedOn = gr.getValue('u_last_edited_on');\n var nowStr = new GlideDateTime().getDisplayValue();\n gr.setValue('u_last_edited_on', nowStr);\n _ewmLog('u_ccr_complaint_note', 'u_last_edited_on', oldLastEditedOn, gr.getValue('u_last_edited_on'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "note_update_cascade_final_actions", "fires_on_table": "u_ccr_complaint_note", "filter_condition": "u_note_type=4^u_pinned=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Self-loop: mark the escalation note as pinned and set related_status\n var oldPinned = current.getValue('u_pinned');\n current.setValue('u_pinned', 'true');\n _ewmLog('u_ccr_complaint_note', 'u_pinned', oldPinned, current.getValue('u_pinned'), '');\n\n var oldRelStatus = current.getValue('u_related_status');\n current.setValue('u_related_status', 'Escalation Reviewed');\n _ewmLog('u_ccr_complaint_note', 'u_related_status', oldRelStatus, current.getValue('u_related_status'), '');\n\n // 2. Update related escalations for this complaint to Acknowledged\n var complaintRef = current.getValue('u_complaint');\n if (complaintRef) {\n var grEsc = new GlideRecord('u_ccr_escalation');\n grEsc.addQuery('u_complaint', complaintRef);\n grEsc.addQuery('u_status', '1');\n grEsc.query();\n while (grEsc.next()) {\n var oldEscStatus = grEsc.getValue('u_status');\n grEsc.setValue('u_status', '2');\n _ewmLog('u_ccr_escalation', 'u_status', oldEscStatus, grEsc.getValue('u_status'), '');\n\n var oldAckOn = grEsc.getValue('u_acknowledged_on');\n grEsc.setValue('u_acknowledged_on', new GlideDateTime().getDisplayValue());\n _ewmLog('u_ccr_escalation', 'u_acknowledged_on', oldAckOn, grEsc.getValue('u_acknowledged_on'), '');\n\n try {\n var r1 = grEsc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update related investigations for this complaint to In Progress\n var grInv = new GlideRecord('u_ccr_investigation');\n grInv.addQuery('u_complaint', complaintRef);\n grInv.addQuery('u_status', '1');\n grInv.query();\n while (grInv.next()) {\n var oldInvStatus = grInv.getValue('u_status');\n grInv.setValue('u_status', '2');\n _ewmLog('u_ccr_investigation', 'u_status', oldInvStatus, grInv.getValue('u_status'), '');\n\n try {\n var r2 = grInv.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grInv.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ccr_investigation", "documentkey": "4b22a5a901f143103e48918ce4a0a64d", "fieldname": "u_evidence_collected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_note_text", "oldvalue": "Regulatory investigation null opened with regulatory referral flagged.", "newvalue": "Escalation transfer assignment completed for complaint. Team assignment recorded."}, {"tablename": "u_ccr_escalation", "documentkey": "0722a5a901f143103e48918ce4a0a649", "fieldname": "u_sla_breached", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_visible_to_customer", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint_note", "documentkey": "c722a5a901f143103e48918ce4a0a66c", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "ca12e1a901f143103e48918ce4a0a662"}, {"tablename": "u_ccr_resolution_team", "documentkey": "4a12e1a901f143103e48918ce4a0a646", "fieldname": "u_contact_email", "oldvalue": "ne-reg-team@company.com", "newvalue": "team-alerts@company.com"}, {"tablename": "u_ccr_investigation", "documentkey": "4b22a5a901f143103e48918ce4a0a64d", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "ca12e1a901f143103e48918ce4a0a662"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_note_text", "oldvalue": "", "newvalue": "Regulatory investigation null opened with regulatory referral flagged."}, {"tablename": "u_ccr_team_assignment", "documentkey": "c722a5a901f143103e48918ce4a0a653", "fieldname": "u_handoff_notes", "oldvalue": "", "newvalue": "Auto-assigned due to regulatory referral investigation null"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_last_edited_on", "oldvalue": "", "newvalue": "2026-06-30 05:01:59"}, {"tablename": "u_ccr_complaint_note", "documentkey": "c722a5a901f143103e48918ce4a0a66c", "fieldname": "u_note_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ccr_complaint", "documentkey": "ca12e1a901f143103e48918ce4a0a662", "fieldname": "u_resolution_outcome", "oldvalue": "", "newvalue": "Complaint resolved per standard procedure"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_authored_by", "oldvalue": "", "newvalue": "System - Assignment Handler"}, {"tablename": "u_ccr_escalation", "documentkey": "0722a5a901f143103e48918ce4a0a649", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Regulatory team update triggered automatic escalation"}, {"tablename": "u_ccr_resolution_team", "documentkey": "4a12e1a901f143103e48918ce4a0a646", "fieldname": "u_avg_resolution_days", "oldvalue": "7.5", "newvalue": "5"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_edited_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint_note", "documentkey": "c722a5a901f143103e48918ce4a0a66c", "fieldname": "u_visible_to_customer", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_customer", "documentkey": "c212e1a901f143103e48918ce4a0a643", "fieldname": "u_complaint_count", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_ccr_resolution_team", "documentkey": "4a12e1a901f143103e48918ce4a0a646", "fieldname": "u_escalation_eligible", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_investigation", "documentkey": "4b22a5a901f143103e48918ce4a0a64d", "fieldname": "u_investigator_name", "oldvalue": "", "newvalue": "Escalation Review Unit"}, {"tablename": "u_ccr_team_assignment", "documentkey": "c722a5a901f143103e48918ce4a0a653", "fieldname": "u_sla_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_edited_flag", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_escalation", "documentkey": "0722a5a901f143103e48918ce4a0a649", "fieldname": "u_escalated_by", "oldvalue": "", "newvalue": "System Auto-Escalation"}, {"tablename": "u_ccr_complaint_note", "documentkey": "c722a5a901f143103e48918ce4a0a66c", "fieldname": "u_note_text", "oldvalue": "", "newvalue": "Escalation created due to regulatory team configuration update"}, {"tablename": "u_ccr_complaint", "documentkey": "ca12e1a901f143103e48918ce4a0a662", "fieldname": "u_status", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_ccr_investigation", "documentkey": "4b22a5a901f143103e48918ce4a0a64d", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ccr_escalation", "documentkey": "0722a5a901f143103e48918ce4a0a649", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_resolution_team", "documentkey": "4a12e1a901f143103e48918ce4a0a646", "fieldname": "u_capacity", "oldvalue": "30", "newvalue": "50"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_pinned", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_team_assignment", "documentkey": "c722a5a901f143103e48918ce4a0a653", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "ca12e1a901f143103e48918ce4a0a662"}, {"tablename": "u_ccr_complaint_note", "documentkey": "c722a5a901f143103e48918ce4a0a66c", "fieldname": "u_edited_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint", "documentkey": "ca12e1a901f143103e48918ce4a0a662", "fieldname": "u_resolved_on", "oldvalue": "", "newvalue": "2026-06-30 05:01:59"}, {"tablename": "u_ccr_customer", "documentkey": "c212e1a901f143103e48918ce4a0a643", "fieldname": "u_risk_score", "oldvalue": "20", "newvalue": "42.5"}, {"tablename": "u_ccr_resolution_team", "documentkey": "4a12e1a901f143103e48918ce4a0a646", "fieldname": "u_specialization", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_ccr_investigation", "documentkey": "4b22a5a901f143103e48918ce4a0a64d", "fieldname": "u_regulatory_referral", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_team_assignment", "documentkey": "c722a5a901f143103e48918ce4a0a653", "fieldname": "u_assignment_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_related_status", "oldvalue": "", "newvalue": "Escalation Reviewed"}, {"tablename": "u_ccr_escalation", "documentkey": "0722a5a901f143103e48918ce4a0a649", "fieldname": "u_escalation_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ccr_complaint_note", "documentkey": "c722a5a901f143103e48918ce4a0a66c", "fieldname": "u_authored_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_ccr_escalation", "documentkey": "0722a5a901f143103e48918ce4a0a649", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "ca12e1a901f143103e48918ce4a0a662"}, {"tablename": "u_ccr_resolution_team", "documentkey": "4a12e1a901f143103e48918ce4a0a646", "fieldname": "u_current_load", "oldvalue": "12", "newvalue": "1"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_note_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ccr_team_assignment", "documentkey": "c722a5a901f143103e48918ce4a0a653", "fieldname": "u_is_current", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_complaint_note", "documentkey": "c722a5a901f143103e48918ce4a0a66c", "fieldname": "u_pinned", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ccr_complaint", "documentkey": "ca12e1a901f143103e48918ce4a0a662", "fieldname": "u_regulatory_flag", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_investigation", "documentkey": "4b22a5a901f143103e48918ce4a0a64d", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ccr_complaint_note", "documentkey": "0722a5a901f143103e48918ce4a0a650", "fieldname": "u_pinned", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ccr_escalation", "documentkey": "0722a5a901f143103e48918ce4a0a649", "fieldname": "u_complaint", "oldvalue": "", "newvalue": "ca12e1a901f143103e48918ce4a0a662"}], "ewm_logs": [{"sys_id": "0322a5a901f143103e48918ce4a0a647", "u_br_name": "rt_update_create_escalation_and_note", "u_table_name": "u_ccr_escalation", "u_field_name": "u_escalation_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0322a5a901f143103e48918ce4a0a64d", "u_br_name": "esc_severity_init_and_investigate", "u_table_name": "u_ccr_investigation", "u_field_name": "u_regulatory_referral", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0722a5a901f143103e48918ce4a0a656", "u_br_name": "update_notes_on_team_assignment", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_pinned", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0722a5a901f143103e48918ce4a0a666", "u_br_name": "note_update_cascade_final_actions", "u_table_name": "u_ccr_investigation", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0b22a5a901f143103e48918ce4a0a649", "u_br_name": "esc_severity_init_and_investigate", "u_table_name": "u_ccr_escalation", "u_field_name": "u_sla_breached", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0b22a5a901f143103e48918ce4a0a654", "u_br_name": "update_notes_on_team_assignment", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_note_text", "u_old_value": "Regulatory investigation null opened with regulatory referral flagged.", "u_new_value": "Escalation transfer assignment completed for complaint. Team assignment recorded.", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0b22a5a901f143103e48918ce4a0a665", "u_br_name": "note_update_cascade_final_actions", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_related_status", "u_old_value": "Escalation Transfer", "u_new_value": "Escalation Reviewed", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0f22a5a901f143103e48918ce4a0a64a", "u_br_name": "esc_severity_init_and_investigate", "u_table_name": "u_ccr_escalation", "u_field_name": "u_escalated_by", "u_old_value": "", "u_new_value": "System Auto-Escalation", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0f22a5a901f143103e48918ce4a0a651", "u_br_name": "inv_insert_log_note_and_assignment", "u_table_name": "u_ccr_team_assignment", "u_field_name": "u_assignment_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "0f22a5a901f143103e48918ce4a0a66a", "u_br_name": "note_update_cascade_final_actions", "u_table_name": "u_ccr_complaint_note", "u_field_name": "u_note_text", "u_old_value": "", "u_new_value": "Escalation created due to regulatory team configuration update", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "4322a5a901f143103e48918ce4a0a642", "u_br_name": "cust_risk_update_team_capacity", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_capacity", "u_old_value": "30", "u_new_value": "50", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "4722a5a901f143103e48918ce4a0a643", "u_br_name": "cust_risk_update_team_capacity", "u_table_name": "u_ccr_resolution_team", "u_field_name": "u_avg_resolution_days", "u_old_value": "7.5", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 12:01:59"}, {"sys_id": "4722a5a901f143103e48918ce4a0a64b", "u_br_name": "esc_severity_init_and_investigate", "u_table_name": "u_ccr_investigation", "u_field_name": "u_complaint", "u_old_value": 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{\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_regulatory_referral\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}}, \"u_ccr_escalation\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_escalated_to_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalation_type\": {\"type\": \"str\"}, \"u_escalated_on\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_sla_breached\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_acknowledged_on\": {\"type\": \"str\"}}, \"u_ccr_sla_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_response_hours\": {\"type\": \"int\"}, \"u_assignment_hours\": {\"type\": \"int\"}, \"u_resolution_hours\": {\"type\": \"int\"}, \"u_applies_to_severity\": {\"type\": \"str\"}, \"u_escalation_trigger_hours\": {\"type\": \"int\"}, \"u_business_hours_only\": {\"type\": \"bool\"}, \"u_review_window_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_penalty_applies\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}}, \"u_ccr_complaint_note\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_authored_by\": {\"type\": \"str\"}, \"u_authored_on\": {\"type\": \"str\"}, \"u_visible_to_customer\": {\"type\": \"bool\"}, \"u_pinned\": {\"type\": \"bool\"}, \"u_related_status\": {\"type\": \"str\"}, \"u_word_count\": {\"type\": \"int\"}, \"u_edited_flag\": {\"type\": \"bool\"}, \"u_last_edited_on\": {\"type\": \"str\"}}, \"u_ccr_reopen_request\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_reviewed_on\": {\"type\": \"str\"}, \"u_within_review_window\": {\"type\": \"bool\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_days_since_resolution\": {\"type\": \"int\"}, \"u_escalation_requested\": {\"type\": \"bool\"}}, \"u_ccr_feedback\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_overall_rating\": {\"type\": \"int\"}, \"u_resolution_satisfaction\": {\"type\": \"str\"}, \"u_timeliness_rating\": {\"type\": \"int\"}, \"u_communication_rating\": {\"type\": \"int\"}, \"u_comments\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_would_recommend\": {\"type\": \"bool\"}, \"u_nps_score\": {\"type\": \"int\"}, \"u_follow_up_requested\": {\"type\": \"bool\"}, \"u_survey_channel\": {\"type\": \"str\"}}, \"u_ccr_team_assignment\": {\"u_complaint\": {\"FK\": \"u_ccr_complaint\"}, \"u_resolution_team\": {\"FK\": \"u_ccr_resolution_team\"}, \"u_assigned_on\": {\"type\": \"str\"}, \"u_assigned_by\": {\"type\": \"str\"}, \"u_assignment_reason\": {\"type\": \"str\"}, \"u_is_current\": {\"type\": \"bool\"}, \"u_unassigned_on\": {\"type\": \"str\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_workload_at_assignment\": {\"type\": \"int\"}, \"u_handoff_notes\": {\"type\": \"str\"}, \"u_sla_acknowledged\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "critical_under_inv_open_and_risk", "fires_on_table": "u_ccr_complaint", "filter_condition": "u_statusCHANGESTO3^u_severity=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new investigation for this critical complaint\n var grInv = new GlideRecord('u_ccr_investigation');\n grInv.initialize();\n grInv.setValue('u_complaint', current.getUniqueValue());\n _ewmLog('u_ccr_investigation', 'u_complaint', '', current.getUniqueValue(), '');\n\n grInv.setValue('u_status', '1');\n _ewmLog('u_ccr_investigation', 'u_status', '', '1', '');\n\n var nowDT = new GlideDateTime().getDisplayValue();\n grInv.setValue('u_opened_on', nowDT);\n _ewmLog('u_ccr_investigation', 'u_opened_on', '', nowDT, '');\n\n grInv.setValue('u_investigator_name', 'Senior Investigator');\n _ewmLog('u_ccr_investigation', 'u_investigator_name', '', 'Senior Investigator', '');\n\n grInv.setValue('u_regulatory_referral', 'true');\n _ewmLog('u_ccr_investigation', 'u_regulatory_referral', '', 'true', '');\n\n try {\n var invResult = grInv.insert();\n if (!invResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grInv.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the customer risk score for critical complaint escalation\n var custRef = current.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_ccr_customer');\n grCust.addQuery('sys_id', custRef);\n grCust.query();\n if (grCust.next()) {\n var oldRisk = grCust.getValue('u_risk_score');\n grCust.setValue('u_risk_score', 95.0);\n _ewmLog('u_ccr_customer', 'u_risk_score', oldRisk, grCust.getValue('u_risk_score'), '');\n try {\n var custResult = grCust.update();\n if (!custResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grCust.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "inv_insert_escalate_and_load", "fires_on_table": "u_ccr_investigation", "filter_condition": "u_status=1^u_regulatory_referral=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation record for the linked complaint\n var grEsc = new GlideRecord('u_ccr_escalation');\n grEsc.initialize();\n grEsc.setValue('u_complaint', current.getValue('u_complaint'));\n _ewmLog('u_ccr_escalation', 'u_complaint', '', current.getValue('u_complaint'), '');\n grEsc.setValue('u_escalation_type', '4');\n _ewmLog('u_ccr_escalation', 'u_escalation_type', '', '4', '');\n grEsc.setValue('u_status', '1');\n _ewmLog('u_ccr_escalation', 'u_status', '', '1', '');\n grEsc.setValue('u_escalation_reason', 'Regulatory referral flagged on investigation ' + current.getValue('u_number'));\n _ewmLog('u_ccr_escalation', 'u_escalation_reason', '', 'Regulatory referral flagged on investigation ' + current.getValue('u_number'), '');\n grEsc.setValue('u_priority', '1');\n _ewmLog('u_ccr_escalation', 'u_priority', '', '1', '');\n grEsc.setValue('u_sla_breached', 'false');\n _ewmLog('u_ccr_escalation', 'u_sla_breached', '', 'false', '');\n grEsc.setValue('u_escalated_by', 'system');\n _ewmLog('u_ccr_escalation', 'u_escalated_by', '', 'system', '');\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the resolution team current_load via the complaint reference\n var complaintSysId = current.getValue('u_complaint');\n if (complaintSysId) {\n var grComp = new GlideRecord('u_ccr_complaint');\n if (grComp.get(complaintSysId)) {\n var teamRef = grComp.getValue('u_resolution_team');\n if (teamRef) {\n var grTeam = new GlideRecord('u_ccr_resolution_team');\n grTeam.addQuery('sys_id', teamRef);\n grTeam.query();\n if (grTeam.next()) {\n var oldLoad = grTeam.getValue('u_current_load');\n var newLoad = (parseInt(oldLoad, 10) || 0) + 1;\n grTeam.setValue('u_current_load', String(newLoad));\n _ewmLog('u_ccr_resolution_team', 'u_current_load', oldLoad, String(newLoad), '');\n try {\n var rTeam = grTeam.update();\n if (!rTeam) { _ewmLog('','','','', 'GR update failed: ' + grTeam.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "esc_team_update_cascade_actions", "fires_on_table": "u_ccr_resolution_team", "filter_condition": "u_specialization=3^u_escalation_eligible=true^u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update all open escalations linked to complaints assigned to this team\n // Set priority to Critical since this is a regulatory-specialized escalation-eligible team\n var grEsc = new GlideRecord('u_ccr_escalation');\n grEsc.addQuery('u_escalated_to_team', current.getUniqueValue());\n grEsc.addQuery('u_status', '1');\n grEsc.query();\n while (grEsc.next()) {\n var oldPriority = grEsc.getValue('u_priority');\n grEsc.setValue('u_priority', '1');\n _ewmLog('u_ccr_escalation', 'u_priority', oldPriority, grEsc.getValue('u_priority'), '');\n try {\n var r1 = grEsc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a complaint note documenting the regulatory team activation\n var grNote = new GlideRecord('u_ccr_complaint_note');\n grNote.initialize();\n grNote.setValue('u_complaint', current.getValue('u_sla_policy'));\n grNote.setValue('u_note_type', '4');\n _ewmLog('u_ccr_complaint_note', 'u_note_type', '', '4', '');\n grNote.setValue('u_note_text', 'Regulatory resolution team activated for escalation handling');\n _ewmLog('u_ccr_complaint_note', 'u_note_text', '', 'Regulatory resolution team activated for escalation handling', '');\n grNote.setValue('u_authored_by', 'System');\n _ewmLog('u_ccr_complaint_note', 'u_authored_by', '', 'System', '');\n try {\n var r2 = grNote.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grNote.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the SLA policy linked to this team to flag penalty applies\n var slaRef = current.getValue('u_sla_policy');\n if (slaRef) {\n var grSla = new GlideRecord('u_ccr_sla_policy');\n grSla.addQuery('sys_id', slaRef);\n grSla.query();\n if (grSla.next()) {\n var oldPenalty = grSla.getValue('u_penalty_applies');\n grSla.setValue('u_penalty_applies', 'true');\n _ewmLog('u_ccr_sla_policy', 'u_penalty_applies', oldPenalty, grSla.getValue('u_penalty_applies'), '');\n try {\n var r3 = grSla.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grSla.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "sla_update_cascade_esc_inv", "fires_on_table": "u_ccr_sla_policy", "filter_condition": "u_active=true^u_penalty_applies=true^u_applies_to_severity=1", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_ccr_sla_policy: set escalation_trigger_hours and description\n var oldTriggerHours = current.getValue('u_escalation_trigger_hours');\n current.setValue('u_escalation_trigger_hours', 4);\n _ewmLog('u_ccr_sla_policy', 'u_escalation_trigger_hours', oldTriggerHours, current.getValue('u_escalation_trigger_hours'), '');\n\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Critical SLA policy activated with penalty enforcement');\n _ewmLog('u_ccr_sla_policy', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n // Update related escalations to mark SLA breached\n var grEsc = new GlideRecord('u_ccr_escalation');\n grEsc.addQuery('u_priority', '1');\n grEsc.addQuery('u_sla_breached', 'false');\n grEsc.query();\n while (grEsc.next()) {\n var oldBreached = grEsc.getValue('u_sla_breached');\n grEsc.setValue('u_sla_breached', 'true');\n _ewmLog('u_ccr_escalation', 'u_sla_breached', oldBreached, grEsc.getValue('u_sla_breached'), '');\n try {\n var r1 = grEsc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // Update related investigations to mark regulatory referral\n var grInv = new GlideRecord('u_ccr_investigation');\n grInv.addQuery('u_status', '1');\n grInv.query();\n while (grInv.next()) {\n var oldRef = grInv.getValue('u_regulatory_referral');\n grInv.setValue('u_regulatory_referral', 'true');\n _ewmLog('u_ccr_investigation', 'u_regulatory_referral', oldRef, grInv.getValue('u_regulatory_referral'), '');\n\n var oldAction = grInv.getValue('u_recommended_action');\n grInv.setValue('u_recommended_action', 'Immediate regulatory review required due to SLA penalty activation');\n _ewmLog('u_ccr_investigation', 'u_recommended_action', oldAction, grInv.getValue('u_recommended_action'), '');\n\n var oldStatus = grInv.getValue('u_status');\n grInv.setValue('u_status', '2');\n _ewmLog('u_ccr_investigation', 'u_status', oldStatus, grInv.getValue('u_status'), '');\n\n try {\n var r2 = grInv.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "inv_update_sync_notes_and_findings", "fires_on_table": "u_ccr_investigation", "filter_condition": "u_statusCHANGESTO2^u_regulatory_referral=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the current investigation record to add findings based on regulatory referral\n var grInv = new GlideRecord('u_ccr_investigation');\n grInv.addQuery('sys_id', current.getUniqueValue());\n grInv.query();\n if (grInv.next()) {\n var oldFindings = grInv.getValue('u_findings');\n grInv.setValue('u_findings', 'SLA policy updated - review required');\n _ewmLog('u_ccr_investigation', 'u_findings', oldFindings, grInv.getValue('u_findings'), '');\n\n var oldEvidence = grInv.getValue('u_evidence_collected');\n grInv.setValue('u_evidence_collected', 'true');\n _ewmLog('u_ccr_investigation', 'u_evidence_collected', oldEvidence, grInv.getValue('u_evidence_collected'), '');\n\n try {\n var r = grInv.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "inv_evidence_collected_enrich_and_log", "fires_on_table": "u_ccr_investigation", "filter_condition": "u_evidence_collectedCHANGESTOtrue^u_findingsISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_ccr_investigation: when evidence_collected changes to true\n // and findings are populated (as written by slot_4), enrich the investigation\n // record and insert a complaint note.\n\n // 1. Set investigator_name on current investigation\n var oldInvestigator = current.getValue('u_investigator_name');\n current.setValue('u_investigator_name', 'Senior Analyst Martinez');\n _ewmLog('u_ccr_investigation', 'u_investigator_name', oldInvestigator, current.getValue('u_investigator_name'), '');\n\n // 2. Set recommended_action on current investigation\n var oldAction = current.getValue('u_recommended_action');\n current.setValue('u_recommended_action', 'Conduct detailed root cause analysis');\n _ewmLog('u_ccr_investigation', 'u_recommended_action', oldAction, current.getValue('u_recommended_action'), '');\n\n // 3. Insert a complaint note documenting the investigation progress\n var complaintRef = current.getValue('u_complaint');\n if (complaintRef) {\n var gr = new GlideRecord('u_ccr_complaint_note');\n gr.initialize();\n gr.setValue('u_complaint', complaintRef);\n _ewmLog('u_ccr_complaint_note', 'u_complaint', '', complaintRef, '');\n\n gr.setValue('u_note_type', '1');\n _ewmLog('u_ccr_complaint_note', 'u_note_type', '', '1', '');\n\n gr.setValue('u_note_text', 'Evidence collected and findings documented. Investigation enriched by Senior Analyst Martinez for root cause analysis.');\n _ewmLog('u_ccr_complaint_note', 'u_note_text', '', 'Evidence collected and findings documented. 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\"u_assigned_analyst\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_credit_limit\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_requires_senior_review\": {\"type\": \"bool\"}, \"u_purpose_of_credit\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_application_notes\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_cca_customer\": {\"u_name\": {\"type\": \"str\"}, \"u_customer_number\": {\"type\": \"str\"}, \"u_industry\": {\"type\": \"str\"}, \"u_annual_revenue\": {\"type\": \"decimal\"}, \"u_years_in_business\": {\"type\": \"int\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_existing_credit_limit\": {\"type\": \"decimal\"}, \"u_has_active_application\": {\"type\": \"bool\"}, \"u_credit_status\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_cca_credit_analyst\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_analyst_level\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_max_approval_limit\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_current_workload\": {\"type\": \"int\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}, \"u_cca_risk_assessment\": {\"u_assessment_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_assessed_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_risk_score\": {\"type\": \"decimal\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_debt_to_income_ratio\": {\"type\": \"decimal\"}, \"u_payment_history_score\": {\"type\": \"decimal\"}, \"u_recommended_limit\": {\"type\": \"decimal\"}, \"u_assessment_summary\": {\"type\": \"str\"}, \"u_risk_factors\": {\"type\": \"str\"}, \"u_mitigating_factors\": {\"type\": \"str\"}, \"u_is_complete\": {\"type\": \"bool\"}}, \"u_cca_approval_decision\": {\"u_decision_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_decided_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approved_credit_limit\": {\"type\": \"decimal\"}, \"u_decision_rationale\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_conditions_description\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_review_level\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_valid_until\": {\"type\": \"str\"}}, \"u_cca_credit_limit_agreement\": {\"u_agreement_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_customer\": {\"FK\": \"u_cca_customer\"}, \"u_approved_limit\": {\"type\": \"decimal\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_agreement_status\": {\"type\": \"str\"}, \"u_interest_rate\": {\"type\": \"decimal\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_utilization_amount\": {\"type\": \"decimal\"}, \"u_signed_date\": {\"type\": \"str\"}, \"u_special_conditions\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_review_frequency_months\": {\"type\": \"int\"}}, \"u_cca_document_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_requested_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_fulfillment_status\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_document_reference\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_cca_application_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_performed_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_event_timestamp\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}, \"u_cca_credit_score_model\": {\"u_model_name\": {\"type\": \"str\"}, \"u_model_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_min_score\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_low_risk_threshold\": {\"type\": \"decimal\"}, \"u_high_risk_threshold\": {\"type\": \"decimal\"}, \"u_high_value_limit\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_model_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_cca_analyst_assignment\": {\"u_assignment_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_analyst\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_unassigned_date\": {\"type\": \"str\"}, \"u_assignment_reason\": {\"type\": \"str\"}, \"u_is_current\": {\"type\": \"bool\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_assigned_by\": {\"type\": \"str\"}, \"u_workload_at_assignment\": {\"type\": \"int\"}, \"u_escalation_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_sla_due_date\": {\"type\": \"str\"}}}", "business_rules": [{"name": "high_val_risk_assessed_auto_config", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_stateCHANGESTO4^u_is_high_value=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Flag that senior review is required for high-value risk-assessed applications\n var oldSenior = current.getValue('u_requires_senior_review');\n current.setValue('u_requires_senior_review', 'true');\n _ewmLog('u_cca_credit_application', 'u_requires_senior_review', oldSenior, current.getValue('u_requires_senior_review'), '');\n\n // 2. Escalate priority to High\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_cca_credit_application', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 3. Set standard currency for high-value processing\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_cca_credit_application', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // 4. Add application notes indicating senior review requirement\n var oldNotes = current.getValue('u_application_notes');\n current.setValue('u_application_notes', 'High-value application risk assessed. Senior analyst review required before approval.');\n _ewmLog('u_cca_credit_application', 'u_application_notes', oldNotes, current.getValue('u_application_notes'), '');\n\n // 5. Clear any prior rejection reason since application is progressing\n var oldRejection = current.getValue('u_rejection_reason');\n current.setValue('u_rejection_reason', '');\n _ewmLog('u_cca_credit_application', 'u_rejection_reason', oldRejection, current.getValue('u_rejection_reason'), '');\n\n})(current, previous);"}, {"name": "high_priority_senior_review_actions", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_priorityCHANGESTO1^u_requires_senior_review=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked customer record to 'Under Review' status\n var custRef = current.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_cca_customer');\n grCust.addQuery('sys_id', custRef);\n grCust.query();\n if (grCust.next()) {\n var oldStatus = grCust.getValue('u_credit_status');\n grCust.setValue('u_credit_status', '2');\n _ewmLog('u_cca_customer', 'u_credit_status', oldStatus, grCust.getValue('u_credit_status'), '');\n\n var oldHasActive = grCust.getValue('u_has_active_application');\n grCust.setValue('u_has_active_application', 'true');\n _ewmLog('u_cca_customer', 'u_has_active_application', oldHasActive, grCust.getValue('u_has_active_application'), '');\n\n try {\n var r = grCust.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an audit log entry recording the priority escalation\n var grLog = new GlideRecord('u_cca_application_audit_log');\n grLog.initialize();\n\n grLog.setValue('u_credit_application', current.getValue('sys_id'));\n _ewmLog('u_cca_application_audit_log', 'u_credit_application', '', current.getValue('sys_id'), '');\n\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', '1', '');\n\n var nowTS = new GlideDateTime().getDisplayValue();\n grLog.setValue('u_event_timestamp', nowTS);\n _ewmLog('u_cca_application_audit_log', 'u_event_timestamp', '', nowTS, '');\n\n grLog.setValue('u_field_changed', 'u_priority');\n _ewmLog('u_cca_application_audit_log', 'u_field_changed', '', 'u_priority', '');\n\n var prevPriority = previous.getValue('u_priority') || '';\n grLog.setValue('u_old_value', prevPriority);\n _ewmLog('u_cca_application_audit_log', 'u_old_value', '', prevPriority, '');\n\n grLog.setValue('u_new_value', '1');\n _ewmLog('u_cca_application_audit_log', 'u_new_value', '', '1', '');\n\n grLog.setValue('u_comments', 'Priority escalated to High with senior review required');\n _ewmLog('u_cca_application_audit_log', 'u_comments', '', 'Priority escalated to High with senior review required', '');\n\n grLog.setValue('u_is_system_generated', 'true');\n _ewmLog('u_cca_application_audit_log', 'u_is_system_generated', '', 'true', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "customer_update_triggers_risk_update", "fires_on_table": "u_cca_customer", "filter_condition": "u_credit_status=2^u_has_active_application=true^u_countryISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a customer under review with an active application is updated,\n // update all incomplete risk assessments linked to that customer's applications\n var appGr = new GlideRecord('u_cca_credit_application');\n appGr.addQuery('u_customer', current.getUniqueValue());\n appGr.query();\n\n while (appGr.next()) {\n var raGr = new GlideRecord('u_cca_risk_assessment');\n raGr.addQuery('u_credit_application', appGr.getUniqueValue());\n raGr.addQuery('u_is_complete', 'false');\n raGr.query();\n\n while (raGr.next()) {\n var oldSummary = raGr.getValue('u_assessment_summary');\n raGr.setValue('u_assessment_summary', 'Customer profile updated - reassessment may be needed');\n _ewmLog('u_cca_risk_assessment', 'u_assessment_summary', oldSummary, raGr.getValue('u_assessment_summary'), '');\n\n var oldFactors = raGr.getValue('u_risk_factors');\n raGr.setValue('u_risk_factors', 'Customer credit status changed to Under Review');\n _ewmLog('u_cca_risk_assessment', 'u_risk_factors', oldFactors, raGr.getValue('u_risk_factors'), '');\n\n var oldMitigating = raGr.getValue('u_mitigating_factors');\n raGr.setValue('u_mitigating_factors', 'Active application on file for customer in ' + current.getValue('u_country'));\n _ewmLog('u_cca_risk_assessment', 'u_mitigating_factors', oldMitigating, raGr.getValue('u_mitigating_factors'), '');\n\n var oldRating = raGr.getValue('u_risk_rating');\n raGr.setValue('u_risk_rating', '3');\n _ewmLog('u_cca_risk_assessment', 'u_risk_rating', oldRating, raGr.getValue('u_risk_rating'), '');\n\n try {\n var r = raGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + raGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "set_risk_score_on_high_rating", "fires_on_table": "u_cca_risk_assessment", "filter_condition": "u_risk_ratingCHANGESTO3^u_assessment_summaryISNOTEMPTY^u_risk_factorsISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Set risk_score on current risk assessment (before-BR, use current.setValue)\n var oldScore = current.getValue('u_risk_score');\n current.setValue('u_risk_score', 75);\n _ewmLog('u_cca_risk_assessment', 'u_risk_score', oldScore, current.getValue('u_risk_score'), '');\n\n // 2. Mark assessment as complete\n var oldComplete = current.getValue('u_is_complete');\n current.setValue('u_is_complete', 'true');\n _ewmLog('u_cca_risk_assessment', 'u_is_complete', oldComplete, current.getValue('u_is_complete'), '');\n\n // 3. Increment the workload of the assessing analyst on u_cca_credit_analyst\n var analystRef = current.getValue('u_assessed_by');\n if (analystRef) {\n var gr = new GlideRecord('u_cca_credit_analyst');\n gr.addQuery('sys_id', analystRef);\n gr.query();\n if (gr.next()) {\n var oldWorkload = gr.getValue('u_current_workload');\n var newWorkload = parseInt(oldWorkload || '0', 10) + 1;\n gr.setValue('u_current_workload', newWorkload);\n _ewmLog('u_cca_credit_analyst', 'u_current_workload', oldWorkload, String(newWorkload), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cca_application_audit_log", "documentkey": "98374d2501bd03103e48918ce4a0a6f0", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "98374d2501bd03103e48918ce4a0a6f0", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_application", "documentkey": "5717492501bd03103e48918ce4a0a673", "fieldname": "u_application_notes", "oldvalue": "Initial review completed", "newvalue": "High-value application risk assessed. Senior analyst review required before approval."}, {"tablename": "u_cca_application_audit_log", "documentkey": "98374d2501bd03103e48918ce4a0a6f0", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Priority escalated to High with senior review required"}, {"tablename": "u_cca_application_audit_log", "documentkey": "98374d2501bd03103e48918ce4a0a6f0", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "5717492501bd03103e48918ce4a0a673"}, {"tablename": "u_cca_credit_application", "documentkey": "5717492501bd03103e48918ce4a0a673", "fieldname": "u_currency", "oldvalue": "EUR", "newvalue": "USD"}, {"tablename": "u_cca_application_audit_log", "documentkey": "98374d2501bd03103e48918ce4a0a6f0", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_application", "documentkey": "5717492501bd03103e48918ce4a0a673", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_cca_credit_application", "documentkey": "5717492501bd03103e48918ce4a0a673", "fieldname": "u_rejection_reason", "oldvalue": "Previously flagged for incomplete docs", "newvalue": ""}, {"tablename": "u_cca_customer", "documentkey": "5f17492501bd03103e48918ce4a0a66f", "fieldname": "u_has_active_application", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "98374d2501bd03103e48918ce4a0a6f0", "fieldname": "u_event_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:04:06"}, {"tablename": "u_cca_application_audit_log", "documentkey": "98374d2501bd03103e48918ce4a0a6f0", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_priority"}, {"tablename": "u_cca_credit_application", "documentkey": "5717492501bd03103e48918ce4a0a673", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_cca_credit_application", "documentkey": "5717492501bd03103e48918ce4a0a673", "fieldname": "u_requires_senior_review", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_cca_customer", "documentkey": "5f17492501bd03103e48918ce4a0a66f", "fieldname": "u_credit_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cca_application_audit_log", "documentkey": "98374d2501bd03103e48918ce4a0a6f0", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}], "ewm_logs": [{"sys_id": "1437492501bd03103e48918ce4a0a68a", "u_br_name": "high_priority_senior_review_actions", "u_table_name": "u_cca_customer", "u_field_name": "u_credit_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "14374d2501bd03103e48918ce4a0a6ed", "u_br_name": "customer_update_triggers_risk_update", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_event_timestamp", "u_old_value": "", "u_new_value": "2026-06-30 03:04:06", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "1837492501bd03103e48918ce4a0a687", "u_br_name": "high_val_risk_assessed_auto_config", "u_table_name": "u_cca_credit_application", "u_field_name": "u_currency", "u_old_value": "EUR", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "18374d2501bd03103e48918ce4a0a6ef", "u_br_name": "customer_update_triggers_risk_update", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Priority escalated to High with senior review required", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "1c37492501bd03103e48918ce4a0a688", "u_br_name": "high_val_risk_assessed_auto_config", "u_table_name": "u_cca_credit_application", "u_field_name": "u_rejection_reason", "u_old_value": "Previously flagged for incomplete docs", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "50374d2501bd03103e48918ce4a0a6f0", "u_br_name": "customer_update_triggers_risk_update", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_is_system_generated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "5c374d2501bd03103e48918ce4a0a6ed", "u_br_name": "customer_update_triggers_risk_update", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_priority", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "9037492501bd03103e48918ce4a0a688", "u_br_name": "high_val_risk_assessed_auto_config", "u_table_name": "u_cca_credit_application", "u_field_name": "u_application_notes", "u_old_value": "Initial review completed", "u_new_value": "High-value application risk assessed. Senior analyst review required before approval.", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "90374d2501bd03103e48918ce4a0a6ec", "u_br_name": "customer_update_triggers_risk_update", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_credit_application", "u_old_value": "", "u_new_value": "5717492501bd03103e48918ce4a0a673", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "94374d2501bd03103e48918ce4a0a6ee", "u_br_name": "customer_update_triggers_risk_update", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "9c37492501bd03103e48918ce4a0a685", "u_br_name": "high_val_risk_assessed_auto_config", "u_table_name": "u_cca_credit_application", "u_field_name": "u_requires_senior_review", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "9c37492501bd03103e48918ce4a0a686", "u_br_name": "high_val_risk_assessed_auto_config", "u_table_name": "u_cca_credit_application", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "9c37492501bd03103e48918ce4a0a68a", "u_br_name": "high_priority_senior_review_actions", "u_table_name": "u_cca_customer", "u_field_name": "u_has_active_application", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "d8374d2501bd03103e48918ce4a0a6ec", "u_br_name": "customer_update_triggers_risk_update", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}, {"sys_id": "dc374d2501bd03103e48918ce4a0a6ee", "u_br_name": "customer_update_triggers_risk_update", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:04:06"}], "metadata": "{\"domain\": \"customer_credit_approval\", \"primary_table\": \"u_cca_credit_application\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 3, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 16}"} {"tool_name": "update_cca_credit_application", "parameters": "{\"table_name\": \"u_cca_credit_application\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"CCA-2025-00042\", \"u_submission_date\": \"2025-07-10\", \"u_closed_date\": \"\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:51:40\", \"sys_tags\": \"\", \"u_is_high_value\": \"true\", \"u_priority\": \"1\", \"sys_id\": \"0c029129013143103e48918ce4a0a604\", \"u_assigned_analyst\": \"40025129013143103e48918ce4a0a6ea\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:51:19\", \"u_application_notes\": \"High-value application entered Under Review. Senior analyst review required per policy.\", \"u_requested_credit_limit\": \"500000\", \"u_currency\": \"USD\", \"u_purpose_of_credit\": \"Expansion of manufacturing operations | Flagged for senior credit review due to high value\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\", \"u_customer\": \"84029129013143103e48918ce4a0a601\", \"u_requires_senior_review\": \"true\"}", "supporting_data": "{\"customer_main\": {\"u_name\": \"Pinnacle Industries Ltd\", \"u_country\": \"United States\", \"u_industry\": \"Manufacturing\", \"u_registration_number\": \"REG-2013-55421\", \"u_has_active_application\": \"false\", \"u_onboarding_date\": \"2013-03-15\", \"sys_mod_count\": \"3\", \"u_years_in_business\": \"12\", \"sys_updated_on\": \"2026-06-30 10:51:40\", \"sys_tags\": \"\", \"u_primary_contact_phone\": \"+1-555-0142\", \"u_credit_status\": \"2\", \"sys_id\": \"84029129013143103e48918ce4a0a601\", \"sys_updated_by\": \"admin\", \"u_customer_number\": \"CUST-90210\", \"sys_created_on\": \"2026-06-30 10:51:19\", \"u_existing_credit_limit\": \"500000\", \"u_primary_contact_email\": \"finance@pinnacleindustries.com\", \"sys_created_by\": \"admin\", \"u_annual_revenue\": \"5200000\"}, \"analyst_main\": {\"u_name\": \"Sarah Chen\", \"u_department\": \"Credit Risk\", \"u_email\": \"sarah.chen@company.com\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"EMP-4478\", \"sys_updated_on\": \"2026-06-30 10:51:40\", \"sys_tags\": \"\", \"u_certifications\": \"CFA, FRM\", \"u_current_workload\": \"6\", \"u_is_active\": \"true\", \"sys_id\": \"40025129013143103e48918ce4a0a6ea\", \"sys_updated_by\": \"admin\", \"u_phone\": \"+1-555-0199\", \"sys_created_on\": \"2026-06-30 10:51:19\", \"u_hire_date\": \"2019-06-01\", \"u_specialization\": \"Corporate Lending\", \"sys_created_by\": \"admin\", \"u_analyst_level\": \"2\", \"u_max_approval_limit\": \"750000\"}}", "schema": "{\"u_cca_credit_application\": {\"u_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_cca_customer\"}, \"u_assigned_analyst\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_credit_limit\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_requires_senior_review\": {\"type\": \"bool\"}, \"u_purpose_of_credit\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_application_notes\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_cca_customer\": {\"u_name\": {\"type\": \"str\"}, \"u_customer_number\": {\"type\": \"str\"}, \"u_industry\": {\"type\": \"str\"}, \"u_annual_revenue\": {\"type\": \"decimal\"}, \"u_years_in_business\": {\"type\": \"int\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_existing_credit_limit\": {\"type\": \"decimal\"}, \"u_has_active_application\": {\"type\": \"bool\"}, \"u_credit_status\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_cca_credit_analyst\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_analyst_level\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_max_approval_limit\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_current_workload\": {\"type\": \"int\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}, \"u_cca_risk_assessment\": {\"u_assessment_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_assessed_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_risk_score\": {\"type\": \"decimal\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_debt_to_income_ratio\": {\"type\": \"decimal\"}, \"u_payment_history_score\": {\"type\": \"decimal\"}, \"u_recommended_limit\": {\"type\": \"decimal\"}, \"u_assessment_summary\": {\"type\": \"str\"}, \"u_risk_factors\": {\"type\": \"str\"}, \"u_mitigating_factors\": {\"type\": \"str\"}, \"u_is_complete\": {\"type\": \"bool\"}}, \"u_cca_approval_decision\": {\"u_decision_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_decided_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approved_credit_limit\": {\"type\": \"decimal\"}, \"u_decision_rationale\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_conditions_description\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_review_level\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_valid_until\": {\"type\": \"str\"}}, \"u_cca_credit_limit_agreement\": {\"u_agreement_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_customer\": {\"FK\": \"u_cca_customer\"}, \"u_approved_limit\": {\"type\": \"decimal\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_agreement_status\": {\"type\": \"str\"}, \"u_interest_rate\": {\"type\": \"decimal\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_utilization_amount\": {\"type\": \"decimal\"}, \"u_signed_date\": {\"type\": \"str\"}, \"u_special_conditions\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_review_frequency_months\": {\"type\": \"int\"}}, \"u_cca_document_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_requested_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_fulfillment_status\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_document_reference\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_cca_application_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_performed_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_event_timestamp\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}, \"u_cca_credit_score_model\": {\"u_model_name\": {\"type\": \"str\"}, \"u_model_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_min_score\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_low_risk_threshold\": {\"type\": \"decimal\"}, \"u_high_risk_threshold\": {\"type\": \"decimal\"}, \"u_high_value_limit\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_model_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_cca_analyst_assignment\": {\"u_assignment_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_analyst\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_unassigned_date\": {\"type\": \"str\"}, \"u_assignment_reason\": {\"type\": \"str\"}, \"u_is_current\": {\"type\": \"bool\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_assigned_by\": {\"type\": \"str\"}, \"u_workload_at_assignment\": {\"type\": \"int\"}, \"u_escalation_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_sla_due_date\": {\"type\": \"str\"}}}", "business_rules": [{"name": "after_update_under_review_app_init", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // ---------------------------------------------------------------\n // 1. Update the linked Customer: mark has_active_application = true\n // and set credit_status to Under Review\n // ---------------------------------------------------------------\n var custSysId = current.getValue('u_customer');\n if (custSysId) {\n var grCust = new GlideRecord('u_cca_customer');\n if (grCust.get(custSysId)) {\n var oldActive = grCust.getValue('u_has_active_application');\n grCust.setValue('u_has_active_application', 'true');\n _ewmLog('u_cca_customer', 'u_has_active_application', oldActive, grCust.getValue('u_has_active_application'), '');\n\n var oldStatus = grCust.getValue('u_credit_status');\n grCust.setValue('u_credit_status', '2');\n _ewmLog('u_cca_customer', 'u_credit_status', oldStatus, grCust.getValue('u_credit_status'), '');\n\n try {\n var rCust = grCust.update();\n if (!rCust) { _ewmLog('','','','', 'GR update failed on u_cca_customer: ' + grCust.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // ---------------------------------------------------------------\n // 2. Insert an Application Audit Log entry for the state change\n // ---------------------------------------------------------------\n var grLog = new GlideRecord('u_cca_application_audit_log');\n grLog.initialize();\n grLog.setValue('u_credit_application', current.getUniqueValue());\n _ewmLog('u_cca_application_audit_log', 'u_credit_application', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', '1', '');\n\n var prevState = previous ? previous.getValue('u_state') : '';\n grLog.setValue('u_previous_state', prevState);\n _ewmLog('u_cca_application_audit_log', 'u_previous_state', '', prevState, '');\n\n grLog.setValue('u_new_state', 'Under Review');\n _ewmLog('u_cca_application_audit_log', 'u_new_state', '', 'Under Review', '');\n\n var nowTs = new GlideDateTime().getDisplayValue();\n grLog.setValue('u_event_timestamp', nowTs);\n _ewmLog('u_cca_application_audit_log', 'u_event_timestamp', '', nowTs, '');\n\n grLog.setValue('u_comments', 'Credit application moved to Under Review and initialized by system');\n _ewmLog('u_cca_application_audit_log', 'u_comments', '', 'Credit application moved to Under Review and initialized by system', '');\n\n grLog.setValue('u_is_system_generated', 'true');\n _ewmLog('u_cca_application_audit_log', 'u_is_system_generated', '', 'true', '');\n\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed on u_cca_application_audit_log: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // ---------------------------------------------------------------\n // 3. Increment the assigned analyst's current workload by 1\n // ---------------------------------------------------------------\n var analystSysId = current.getValue('u_assigned_analyst');\n if (analystSysId) {\n var grAnalyst = new GlideRecord('u_cca_credit_analyst');\n if (grAnalyst.get(analystSysId)) {\n var oldWorkload = grAnalyst.getValue('u_current_workload');\n var newWorkload = (parseInt(oldWorkload, 10) || 0) + 1;\n grAnalyst.setValue('u_current_workload', newWorkload);\n _ewmLog('u_cca_credit_analyst', 'u_current_workload', oldWorkload, String(newWorkload), '');\n\n try {\n var rAnalyst = grAnalyst.update();\n if (!rAnalyst) { _ewmLog('','','','', 'GR update failed on u_cca_credit_analyst: ' + grAnalyst.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "high_value_under_review_enrichment", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_stateCHANGESTO3^u_is_high_value=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Flag requires_senior_review = true for high-value applications entering Under Review\n var oldSenior = current.getValue('u_requires_senior_review');\n current.setValue('u_requires_senior_review', 'true');\n _ewmLog('u_cca_credit_application', 'u_requires_senior_review', oldSenior, current.getValue('u_requires_senior_review'), '');\n\n // 2. Escalate priority to High\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_cca_credit_application', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 3. Set application notes with standard high-value notice\n var oldNotes = current.getValue('u_application_notes');\n current.setValue('u_application_notes', 'High-value application entered Under Review. Senior analyst review required per policy.');\n _ewmLog('u_cca_credit_application', 'u_application_notes', oldNotes, current.getValue('u_application_notes'), '');\n\n // 4. Standardize currency to USD for high-value processing\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_cca_credit_application', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // 5. Enrich purpose of credit with review context\n var oldPurpose = current.getValue('u_purpose_of_credit');\n var enrichedPurpose = (oldPurpose ? oldPurpose + ' | ' : '') + 'Flagged for senior credit review due to high value';\n current.setValue('u_purpose_of_credit', enrichedPurpose);\n _ewmLog('u_cca_credit_application', 'u_purpose_of_credit', oldPurpose, current.getValue('u_purpose_of_credit'), '');\n\n})(current, previous);"}, {"name": "under_review_create_agreement_audit", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Credit Limit Agreement for the application entering Under Review\n var grAgreement = new GlideRecord('u_cca_credit_limit_agreement');\n grAgreement.initialize();\n grAgreement.setValue('u_credit_application', current.getValue('u_number'));\n _ewmLog('u_cca_credit_limit_agreement', 'u_credit_application', '', current.getValue('u_number'), '');\n grAgreement.setValue('u_customer', current.getValue('u_customer'));\n _ewmLog('u_cca_credit_limit_agreement', 'u_customer', '', current.getValue('u_customer'), '');\n grAgreement.setValue('u_approved_limit', current.getValue('u_requested_credit_limit'));\n _ewmLog('u_cca_credit_limit_agreement', 'u_approved_limit', '', current.getValue('u_requested_credit_limit'), '');\n grAgreement.setValue('u_agreement_status', '1');\n _ewmLog('u_cca_credit_limit_agreement', 'u_agreement_status', '', '1', '');\n grAgreement.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_cca_credit_limit_agreement', 'u_payment_terms', '', 'Net 30', '');\n grAgreement.setValue('u_auto_renew', 'false');\n _ewmLog('u_cca_credit_limit_agreement', 'u_auto_renew', '', 'false', '');\n grAgreement.setValue('u_review_frequency_months', '12');\n _ewmLog('u_cca_credit_limit_agreement', 'u_review_frequency_months', '', '12', '');\n try {\n var rAg = grAgreement.insert();\n if (!rAg) { _ewmLog('','','','', 'GR insert failed on u_cca_credit_limit_agreement: ' + grAgreement.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the Customer record to reflect the requested credit limit under review\n var grCust = new GlideRecord('u_cca_customer');\n grCust.addQuery('sys_id', current.getValue('u_customer'));\n grCust.query();\n if (grCust.next()) {\n var oldLimit = grCust.getValue('u_existing_credit_limit');\n grCust.setValue('u_existing_credit_limit', current.getValue('u_requested_credit_limit'));\n _ewmLog('u_cca_customer', 'u_existing_credit_limit', oldLimit, current.getValue('u_requested_credit_limit'), '');\n\n var oldActive = grCust.getValue('u_has_active_application');\n grCust.setValue('u_has_active_application', 'false');\n _ewmLog('u_cca_customer', 'u_has_active_application', oldActive, 'false', '');\n\n var oldStatus = grCust.getValue('u_credit_status');\n grCust.setValue('u_credit_status', '1');\n _ewmLog('u_cca_customer', 'u_credit_status', oldStatus, '1', '');\n\n try {\n var rCu = grCust.update();\n if (!rCu) { _ewmLog('','','','', 'GR update failed on u_cca_customer: ' + grCust.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Insert an audit log entry recording the state change to Under Review\n var grLog = new GlideRecord('u_cca_application_audit_log');\n grLog.initialize();\n grLog.setValue('u_credit_application', current.getValue('u_number'));\n _ewmLog('u_cca_application_audit_log', 'u_credit_application', '', current.getValue('u_number'), '');\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', '1', '');\n var prevState = previous ? previous.getValue('u_state') : '';\n grLog.setValue('u_previous_state', prevState);\n _ewmLog('u_cca_application_audit_log', 'u_previous_state', '', prevState, '');\n grLog.setValue('u_new_state', '3');\n _ewmLog('u_cca_application_audit_log', 'u_new_state', '', '3', '');\n grLog.setValue('u_comments', 'Credit application entered Under Review - agreement created');\n _ewmLog('u_cca_application_audit_log', 'u_comments', '', 'Credit application entered Under Review - agreement created', '');\n grLog.setValue('u_is_system_generated', 'true');\n _ewmLog('u_cca_application_audit_log', 'u_is_system_generated', '', 'true', '');\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed on u_cca_application_audit_log: ' + grLog.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "high_value_app_under_review_risk_assign", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_stateCHANGESTO3^u_is_high_value=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert initial risk assessment for high-value application\n var grRisk = new GlideRecord('u_cca_risk_assessment');\n grRisk.initialize();\n grRisk.setValue('u_credit_application', current.getUniqueValue());\n grRisk.setValue('u_risk_rating', '3');\n _ewmLog('u_cca_risk_assessment', 'u_risk_rating', '', '3', '');\n grRisk.setValue('u_is_complete', 'false');\n _ewmLog('u_cca_risk_assessment', 'u_is_complete', '', 'false', '');\n grRisk.setValue('u_assessed_by', current.getValue('u_assigned_analyst'));\n try {\n var rRisk = grRisk.insert();\n if (!rRisk) { _ewmLog('','','','', 'GR insert failed: ' + grRisk.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert analyst assignment record for escalation tracking\n var grAssign = new GlideRecord('u_cca_analyst_assignment');\n grAssign.initialize();\n grAssign.setValue('u_credit_application', current.getUniqueValue());\n grAssign.setValue('u_analyst', current.getValue('u_assigned_analyst'));\n grAssign.setValue('u_assignment_type', '3');\n _ewmLog('u_cca_analyst_assignment', 'u_assignment_type', '', '3', '');\n grAssign.setValue('u_is_current', 'true');\n _ewmLog('u_cca_analyst_assignment', 'u_is_current', '', 'true', '');\n grAssign.setValue('u_escalation_flag', 'true');\n _ewmLog('u_cca_analyst_assignment', 'u_escalation_flag', '', 'true', '');\n try {\n var rAssign = grAssign.insert();\n if (!rAssign) { _ewmLog('','','','', 'GR insert failed: ' + grAssign.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert audit log entry for high-value application entering Under Review\n var grLog = new GlideRecord('u_cca_application_audit_log');\n grLog.initialize();\n grLog.setValue('u_credit_application', current.getUniqueValue());\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', '1', '');\n grLog.setValue('u_new_state', 'High-Value Application Under Review');\n _ewmLog('u_cca_application_audit_log', 'u_new_state', '', 'High-Value Application Under Review', '');\n grLog.setValue('u_is_system_generated', 'true');\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "after_under_review_risk_multi_update", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked risk assessment to mark it complete and set summary\n var raGr = new GlideRecord('u_cca_risk_assessment');\n raGr.addQuery('u_credit_application', current.getUniqueValue());\n raGr.query();\n while (raGr.next()) {\n var oldComplete = raGr.getValue('u_is_complete');\n raGr.setValue('u_is_complete', 'true');\n _ewmLog('u_cca_risk_assessment', 'u_is_complete', oldComplete, raGr.getValue('u_is_complete'), '');\n\n var oldSummary = raGr.getValue('u_assessment_summary');\n raGr.setValue('u_assessment_summary', 'Risk assessment finalized for application ' + current.getValue('u_number'));\n _ewmLog('u_cca_risk_assessment', 'u_assessment_summary', oldSummary, raGr.getValue('u_assessment_summary'), '');\n\n try {\n var r1 = raGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_cca_risk_assessment: ' + raGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the customer credit_status to Under Review\n var custGr = new GlideRecord('u_cca_customer');\n custGr.addQuery('sys_id', current.getValue('u_customer'));\n custGr.query();\n if (custGr.next()) {\n var oldStatus = custGr.getValue('u_credit_status');\n custGr.setValue('u_credit_status', '2');\n _ewmLog('u_cca_customer', 'u_credit_status', oldStatus, custGr.getValue('u_credit_status'), '');\n\n try {\n var r2 = custGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_cca_customer: ' + custGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Insert an audit log entry recording the state change to Under Review\n var logGr = new GlideRecord('u_cca_application_audit_log');\n logGr.initialize();\n logGr.setValue('u_credit_application', current.getUniqueValue());\n _ewmLog('u_cca_application_audit_log', 'u_credit_application', '', current.getUniqueValue(), '');\n\n logGr.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', '1', '');\n\n var prevState = previous ? previous.getValue('u_state') : '';\n logGr.setValue('u_previous_state', prevState);\n _ewmLog('u_cca_application_audit_log', 'u_previous_state', '', prevState, '');\n\n logGr.setValue('u_new_state', '3');\n _ewmLog('u_cca_application_audit_log', 'u_new_state', '', '3', '');\n\n logGr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_cca_application_audit_log', 'u_is_system_generated', '', 'true', '');\n\n try {\n var r3 = logGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed on u_cca_application_audit_log: ' + logGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cca_risk_assessment", "documentkey": "89121529013143103e48918ce4a0a6d2", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "0c029129013143103e48918ce4a0a604"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "c9121529013143103e48918ce4a0a6db", "fieldname": "u_auto_renew", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cca_application_audit_log", "documentkey": "89121529013143103e48918ce4a0a6e2", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "CCA-2025-00042"}, {"tablename": "u_cca_application_audit_log", "documentkey": "8d121529013143103e48918ce4a0a6f5", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_cca_credit_application", "documentkey": "0c029129013143103e48918ce4a0a604", "fieldname": "u_application_notes", "oldvalue": "Initial submission pending review", "newvalue": "High-value application entered Under Review. Senior analyst review required per policy."}, {"tablename": "u_cca_application_audit_log", "documentkey": "cd121529013143103e48918ce4a0a6ce", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_cca_application_audit_log", "documentkey": "81121529013143103e48918ce4a0a6d7", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "c9121529013143103e48918ce4a0a6db", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "CCA-2025-00042"}, {"tablename": "u_cca_customer", "documentkey": "84029129013143103e48918ce4a0a601", "fieldname": "u_has_active_application", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "cd121529013143103e48918ce4a0a6ce", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "0c029129013143103e48918ce4a0a604"}, {"tablename": "u_cca_analyst_assignment", "documentkey": "81121529013143103e48918ce4a0a6d5", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "0c029129013143103e48918ce4a0a604"}, {"tablename": "u_cca_customer", "documentkey": "84029129013143103e48918ce4a0a601", "fieldname": "u_credit_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "89121529013143103e48918ce4a0a6e2", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "c9121529013143103e48918ce4a0a6db", "fieldname": "u_utilization_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cca_application_audit_log", "documentkey": "8d121529013143103e48918ce4a0a6f5", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_application", "documentkey": "0c029129013143103e48918ce4a0a604", "fieldname": "u_currency", "oldvalue": "EUR", "newvalue": "USD"}, {"tablename": "u_cca_application_audit_log", "documentkey": "cd121529013143103e48918ce4a0a6ce", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Credit application moved to Under Review and initialized by system"}, {"tablename": "u_cca_analyst_assignment", "documentkey": "81121529013143103e48918ce4a0a6d5", "fieldname": "u_analyst", "oldvalue": "", "newvalue": "40025129013143103e48918ce4a0a6ea"}, {"tablename": "u_cca_application_audit_log", "documentkey": "81121529013143103e48918ce4a0a6d7", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "High-Value Application Under Review"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "c9121529013143103e48918ce4a0a6db", "fieldname": "u_customer", "oldvalue": "", "newvalue": "84029129013143103e48918ce4a0a601"}, {"tablename": "u_cca_customer", "documentkey": "84029129013143103e48918ce4a0a601", "fieldname": "u_credit_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cca_analyst_assignment", "documentkey": "81121529013143103e48918ce4a0a6d5", "fieldname": "u_escalation_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_risk_assessment", "documentkey": "89121529013143103e48918ce4a0a6d2", "fieldname": "u_risk_rating", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cca_customer", "documentkey": "84029129013143103e48918ce4a0a601", "fieldname": "u_existing_credit_limit", "oldvalue": "100000", "newvalue": "500000"}, {"tablename": "u_cca_application_audit_log", "documentkey": "89121529013143103e48918ce4a0a6e2", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Credit application entered Under Review - agreement created"}, {"tablename": "u_cca_application_audit_log", "documentkey": "cd121529013143103e48918ce4a0a6ce", "fieldname": "u_event_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:51:40"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "c9121529013143103e48918ce4a0a6db", "fieldname": "u_approved_limit", "oldvalue": "", "newvalue": "500000"}, {"tablename": "u_cca_application_audit_log", "documentkey": "8d121529013143103e48918ce4a0a6f5", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cca_credit_application", "documentkey": "0c029129013143103e48918ce4a0a604", "fieldname": "u_purpose_of_credit", "oldvalue": "Expansion of manufacturing operations", "newvalue": "Expansion of manufacturing operations | Flagged for senior credit review due to high value"}, {"tablename": "u_cca_application_audit_log", "documentkey": "cd121529013143103e48918ce4a0a6ce", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_analyst_assignment", "documentkey": "81121529013143103e48918ce4a0a6d5", "fieldname": "u_is_current", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "81121529013143103e48918ce4a0a6d7", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "0c029129013143103e48918ce4a0a604"}, {"tablename": "u_cca_customer", "documentkey": "84029129013143103e48918ce4a0a601", "fieldname": "u_credit_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cca_credit_analyst", "documentkey": "40025129013143103e48918ce4a0a6ea", "fieldname": "u_current_workload", "oldvalue": "5", "newvalue": "6"}, {"tablename": "u_cca_risk_assessment", "documentkey": "89121529013143103e48918ce4a0a6d2", "fieldname": "u_is_complete", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "c9121529013143103e48918ce4a0a6db", "fieldname": "u_agreement_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "89121529013143103e48918ce4a0a6e2", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_risk_assessment", "documentkey": "89121529013143103e48918ce4a0a6d2", "fieldname": "u_is_complete", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_cca_credit_application", "documentkey": "0c029129013143103e48918ce4a0a604", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_cca_application_audit_log", "documentkey": "cd121529013143103e48918ce4a0a6ce", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "81121529013143103e48918ce4a0a6d7", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "c9121529013143103e48918ce4a0a6db", "fieldname": "u_payment_terms", "oldvalue": "", "newvalue": "Net 30"}, {"tablename": "u_cca_application_audit_log", "documentkey": "8d121529013143103e48918ce4a0a6f5", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "0c029129013143103e48918ce4a0a604"}, {"tablename": "u_cca_credit_application", "documentkey": "0c029129013143103e48918ce4a0a604", "fieldname": "u_requires_senior_review", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "cd121529013143103e48918ce4a0a6ce", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "Under Review"}, {"tablename": "u_cca_analyst_assignment", "documentkey": "81121529013143103e48918ce4a0a6d5", "fieldname": "u_assignment_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cca_customer", "documentkey": "84029129013143103e48918ce4a0a601", "fieldname": "u_has_active_application", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_cca_application_audit_log", "documentkey": "89121529013143103e48918ce4a0a6e2", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_risk_assessment", "documentkey": "89121529013143103e48918ce4a0a6d2", "fieldname": "u_assessed_by", "oldvalue": "", "newvalue": "40025129013143103e48918ce4a0a6ea"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "c9121529013143103e48918ce4a0a6db", "fieldname": "u_review_frequency_months", "oldvalue": "", "newvalue": "12"}, {"tablename": "u_cca_application_audit_log", "documentkey": "89121529013143103e48918ce4a0a6e2", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cca_risk_assessment", "documentkey": "89121529013143103e48918ce4a0a6d2", "fieldname": "u_assessment_summary", "oldvalue": "", "newvalue": "Risk assessment finalized for application CCA-2025-00042"}, {"tablename": "u_cca_application_audit_log", "documentkey": "8d121529013143103e48918ce4a0a6f5", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_application", "documentkey": "0c029129013143103e48918ce4a0a604", "fieldname": "u_priority", "oldvalue": "2", "newvalue": "1"}], "ewm_logs": [{"sys_id": "01121529013143103e48918ce4a0a6d0", "u_br_name": "after_update_under_review_app_init", "u_table_name": "u_cca_credit_analyst", "u_field_name": "u_current_workload", "u_old_value": "5", "u_new_value": "6", "u_error": "", "sys_created_on": "2026-06-30 10:51:40"}, {"sys_id": "01121529013143103e48918ce4a0a6d4", "u_br_name": 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history\", \"u_is_complete\": \"false\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:53:52\", \"sys_tags\": \"\", \"u_assessment_number\": \"RA-80001\", \"sys_id\": \"5992dd69013143103e48918ce4a0a6bb\", \"sys_updated_by\": \"admin\", \"u_assessment_summary\": \"Initial assessment pending\", \"sys_created_on\": \"2026-06-30 10:53:52\", \"u_assessed_by\": \"9992dd69013143103e48918ce4a0a6ae\", \"u_assessment_date\": \"2024-01-10 09:00:00\", \"u_mitigating_factors\": \"Stable revenue\", \"u_risk_score\": \"45\", \"u_credit_application\": \"\", \"u_payment_history_score\": \"60\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cca_credit_application\": {\"u_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_cca_customer\"}, \"u_assigned_analyst\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_credit_limit\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_requires_senior_review\": {\"type\": \"bool\"}, \"u_purpose_of_credit\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_application_notes\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_cca_customer\": {\"u_name\": {\"type\": \"str\"}, \"u_customer_number\": {\"type\": \"str\"}, \"u_industry\": {\"type\": \"str\"}, \"u_annual_revenue\": {\"type\": \"decimal\"}, \"u_years_in_business\": {\"type\": \"int\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_existing_credit_limit\": {\"type\": \"decimal\"}, \"u_has_active_application\": {\"type\": \"bool\"}, \"u_credit_status\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_cca_credit_analyst\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_analyst_level\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_max_approval_limit\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_current_workload\": {\"type\": \"int\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}, \"u_cca_risk_assessment\": {\"u_assessment_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_assessed_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_risk_score\": {\"type\": \"decimal\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_debt_to_income_ratio\": {\"type\": \"decimal\"}, \"u_payment_history_score\": {\"type\": \"decimal\"}, \"u_recommended_limit\": {\"type\": \"decimal\"}, \"u_assessment_summary\": {\"type\": \"str\"}, \"u_risk_factors\": {\"type\": \"str\"}, \"u_mitigating_factors\": {\"type\": \"str\"}, \"u_is_complete\": {\"type\": \"bool\"}}, \"u_cca_approval_decision\": {\"u_decision_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_decided_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approved_credit_limit\": {\"type\": \"decimal\"}, \"u_decision_rationale\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_conditions_description\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_review_level\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_valid_until\": {\"type\": \"str\"}}, \"u_cca_credit_limit_agreement\": {\"u_agreement_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_customer\": {\"FK\": \"u_cca_customer\"}, \"u_approved_limit\": {\"type\": \"decimal\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_agreement_status\": {\"type\": \"str\"}, \"u_interest_rate\": {\"type\": \"decimal\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_utilization_amount\": {\"type\": \"decimal\"}, \"u_signed_date\": {\"type\": \"str\"}, \"u_special_conditions\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_review_frequency_months\": {\"type\": \"int\"}}, \"u_cca_document_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_requested_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_fulfillment_status\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_document_reference\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_cca_application_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_performed_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_event_timestamp\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}, \"u_cca_credit_score_model\": {\"u_model_name\": {\"type\": \"str\"}, \"u_model_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_min_score\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_low_risk_threshold\": {\"type\": \"decimal\"}, \"u_high_risk_threshold\": {\"type\": \"decimal\"}, \"u_high_value_limit\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_model_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_cca_analyst_assignment\": {\"u_assignment_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_analyst\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_unassigned_date\": {\"type\": \"str\"}, \"u_assignment_reason\": {\"type\": \"str\"}, \"u_is_current\": {\"type\": \"bool\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_assigned_by\": {\"type\": \"str\"}, \"u_workload_at_assignment\": {\"type\": \"int\"}, \"u_escalation_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_sla_due_date\": {\"type\": \"str\"}}}", "business_rules": [{"name": "set_senior_review_on_risk_assessed", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_stateCHANGESTO4^u_is_high_value=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set requires_senior_review to true on current application\n var oldSenior = current.getValue('u_requires_senior_review');\n current.setValue('u_requires_senior_review', 'true');\n _ewmLog('u_cca_credit_application', 'u_requires_senior_review', oldSenior, current.getValue('u_requires_senior_review'), '');\n\n // 2. Set priority to High on current application\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_cca_credit_application', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 3. Insert an audit log entry for the state change to Risk Assessed\n var gr = new GlideRecord('u_cca_application_audit_log');\n gr.initialize();\n gr.setValue('u_credit_application', current.getUniqueValue());\n _ewmLog('u_cca_application_audit_log', 'u_credit_application', '', current.getUniqueValue(), '');\n gr.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', '1', '');\n gr.setValue('u_previous_state', previous.getValue('u_state') || '');\n _ewmLog('u_cca_application_audit_log', 'u_previous_state', '', previous.getValue('u_state') || '', '');\n gr.setValue('u_new_state', '4');\n _ewmLog('u_cca_application_audit_log', 'u_new_state', '', '4', '');\n gr.setValue('u_comments', 'High-value application moved to Risk Assessed; senior review required');\n _ewmLog('u_cca_application_audit_log', 'u_comments', '', 'High-value application moved to Risk Assessed; senior review required', '');\n gr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_cca_application_audit_log', 'u_is_system_generated', '', 'true', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "enrich_audit_log_on_insert", "fires_on_table": "u_cca_application_audit_log", "filter_condition": "u_event_type=1^u_is_system_generated=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Part 1: Enrich the current audit log record being inserted ---\n\n // Set event_timestamp to now\n var oldTimestamp = current.getValue('u_event_timestamp');\n var nowDT = new GlideDateTime().getDisplayValue();\n current.setValue('u_event_timestamp', nowDT);\n _ewmLog('u_cca_application_audit_log', 'u_event_timestamp', oldTimestamp, current.getValue('u_event_timestamp'), '');\n\n // Set ip_address to a default tracking value\n var oldIp = current.getValue('u_ip_address');\n current.setValue('u_ip_address', '10.0.0.1');\n _ewmLog('u_cca_application_audit_log', 'u_ip_address', oldIp, current.getValue('u_ip_address'), '');\n\n // Set comments with enrichment note\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Auto-enriched state change audit entry');\n _ewmLog('u_cca_application_audit_log', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // Mark as system generated since we are enriching\n var oldSysGen = current.getValue('u_is_system_generated');\n current.setValue('u_is_system_generated', 'true');\n _ewmLog('u_cca_application_audit_log', 'u_is_system_generated', oldSysGen, current.getValue('u_is_system_generated'), '');\n\n // Set field_changed to indicate state tracking\n var oldFieldChanged = current.getValue('u_field_changed');\n current.setValue('u_field_changed', 'u_state');\n _ewmLog('u_cca_application_audit_log', 'u_field_changed', oldFieldChanged, current.getValue('u_field_changed'), '');\n\n // --- Part 2: Update prior audit logs for same application to mark them not current ---\n var appRef = current.getValue('u_credit_application');\n if (appRef) {\n var gr = new GlideRecord('u_cca_application_audit_log');\n gr.addQuery('u_credit_application', appRef);\n gr.addQuery('u_event_type', '1');\n gr.query();\n while (gr.next()) {\n var oldVal = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Superseded by newer state change entry');\n _ewmLog('u_cca_application_audit_log', 'u_comments', oldVal, gr.getValue('u_comments'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "audit_log_update_cascade_actions", "fires_on_table": "u_cca_application_audit_log", "filter_condition": "u_event_type=1^u_new_state=4^u_is_system_generated=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var appSysId = current.getValue('u_credit_application');\n\n // 1. Insert a Credit Limit Agreement for the approved application\n var grCla = new GlideRecord('u_cca_credit_limit_agreement');\n grCla.initialize();\n grCla.setValue('u_credit_application', appSysId);\n _ewmLog('u_cca_credit_limit_agreement', 'u_credit_application', '', appSysId, '');\n grCla.setValue('u_agreement_status', '1');\n _ewmLog('u_cca_credit_limit_agreement', 'u_agreement_status', '', '1', '');\n grCla.setValue('u_approved_limit', '50000');\n _ewmLog('u_cca_credit_limit_agreement', 'u_approved_limit', '', '50000', '');\n grCla.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_cca_credit_limit_agreement', 'u_payment_terms', '', 'Net 30', '');\n try {\n var r1 = grCla.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grCla.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the customer record to reflect approval\n if (appSysId) {\n var grApp = new GlideRecord('u_cca_credit_application');\n if (grApp.get(appSysId)) {\n var custSysId = grApp.getValue('u_customer');\n if (custSysId) {\n var grCust = new GlideRecord('u_cca_customer');\n grCust.addQuery('sys_id', custSysId);\n grCust.query();\n while (grCust.next()) {\n var oldLimit = grCust.getValue('u_existing_credit_limit');\n grCust.setValue('u_existing_credit_limit', '50000');\n _ewmLog('u_cca_customer', 'u_existing_credit_limit', oldLimit, '50000', '');\n var oldStatus = grCust.getValue('u_credit_status');\n grCust.setValue('u_credit_status', '1');\n _ewmLog('u_cca_customer', 'u_credit_status', oldStatus, '1', '');\n try {\n var r2 = grCust.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n // 3. Update the assigned analyst workload\n if (appSysId) {\n var grApp2 = new GlideRecord('u_cca_credit_application');\n if (grApp2.get(appSysId)) {\n var analystSysId = grApp2.getValue('u_assigned_analyst');\n if (analystSysId) {\n var grAnalyst = new GlideRecord('u_cca_credit_analyst');\n grAnalyst.addQuery('sys_id', analystSysId);\n grAnalyst.query();\n while (grAnalyst.next()) {\n var oldWorkload = grAnalyst.getValue('u_current_workload');\n var newWorkload = parseInt(oldWorkload || '0', 10) - 1;\n if (newWorkload < 0) { newWorkload = 0; }\n grAnalyst.setValue('u_current_workload', String(newWorkload));\n _ewmLog('u_cca_credit_analyst', 'u_current_workload', oldWorkload, String(newWorkload), '');\n try {\n var r3 = grAnalyst.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grAnalyst.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "cust_update_refresh_risk_assessment", "fires_on_table": "u_cca_customer", "filter_condition": "u_credit_status=1^u_has_active_application=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_cca_risk_assessment');\n gr.addQuery('u_is_complete', 'false');\n gr.query();\n while (gr.next()) {\n var oldScore = gr.getValue('u_risk_score');\n gr.setValue('u_risk_score', '72.5');\n _ewmLog('u_cca_risk_assessment', 'u_risk_score', oldScore, gr.getValue('u_risk_score'), '');\n\n var oldRating = gr.getValue('u_risk_rating');\n gr.setValue('u_risk_rating', '2');\n _ewmLog('u_cca_risk_assessment', 'u_risk_rating', oldRating, gr.getValue('u_risk_rating'), '');\n\n var oldSummary = gr.getValue('u_assessment_summary');\n gr.setValue('u_assessment_summary', 'Auto-refreshed after customer profile update - Good Standing confirmed');\n _ewmLog('u_cca_risk_assessment', 'u_assessment_summary', oldSummary, gr.getValue('u_assessment_summary'), '');\n\n var oldMitigating = gr.getValue('u_mitigating_factors');\n gr.setValue('u_mitigating_factors', 'Customer in Good Standing with active application');\n _ewmLog('u_cca_risk_assessment', 'u_mitigating_factors', oldMitigating, gr.getValue('u_mitigating_factors'), '');\n\n var oldPaymentScore = gr.getValue('u_payment_history_score');\n gr.setValue('u_payment_history_score', '85.0');\n _ewmLog('u_cca_risk_assessment', 'u_payment_history_score', oldPaymentScore, gr.getValue('u_payment_history_score'), '');\n\n // Mark the risk assessment as complete so Slot 4 can fire on u_is_complete CHANGES TO true\n var oldIsComplete = gr.getValue('u_is_complete');\n gr.setValue('u_is_complete', 'true');\n _ewmLog('u_cca_risk_assessment', 'u_is_complete', oldIsComplete, 'true', '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "risk_complete_create_decision_upd_asgn", "fires_on_table": "u_cca_risk_assessment", "filter_condition": "u_is_completeCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an Approval Decision record for the completed risk assessment\n var grDecision = new GlideRecord('u_cca_approval_decision');\n grDecision.initialize();\n grDecision.setValue('u_credit_application', current.getValue('u_credit_application'));\n _ewmLog('u_cca_approval_decision', 'u_credit_application', '', current.getValue('u_credit_application'), '');\n grDecision.setValue('u_decided_by', current.getValue('u_assessed_by'));\n _ewmLog('u_cca_approval_decision', 'u_decided_by', '', current.getValue('u_assessed_by'), '');\n grDecision.setValue('u_decision', '3');\n _ewmLog('u_cca_approval_decision', 'u_decision', '', '3', '');\n grDecision.setValue('u_review_level', '1');\n _ewmLog('u_cca_approval_decision', 'u_review_level', '', '1', '');\n try {\n var rIns = grDecision.insert();\n if (!rIns) { _ewmLog('','','','', 'GR insert failed: ' + grDecision.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the analyst assignment to flag escalation for the application\n var grAssign = new GlideRecord('u_cca_analyst_assignment');\n grAssign.addQuery('u_credit_application', current.getValue('u_credit_application'));\n grAssign.addQuery('u_is_current', 'true');\n grAssign.query();\n while (grAssign.next()) {\n var oldNotes = grAssign.getValue('u_notes');\n grAssign.setValue('u_notes', 'Risk assessment completed - pending approval decision');\n _ewmLog('u_cca_analyst_assignment', 'u_notes', oldNotes, 'Risk assessment completed - pending approval decision', '');\n try {\n var rUpd = grAssign.update();\n if (!rUpd) { _ewmLog('','','','', 'GR update failed: ' + grAssign.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_ip_address", "oldvalue": "", "newvalue": "10.0.0.1"}, {"tablename": "u_cca_credit_application", "documentkey": "dd92dd69013143103e48918ce4a0a6b1", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-enriched state change audit entry"}, {"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "dd92dd69013143103e48918ce4a0a6b1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_event_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:54:13"}, {"tablename": "u_cca_credit_application", "documentkey": "dd92dd69013143103e48918ce4a0a6b1", "fieldname": "u_priority", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_application", "documentkey": "dd92dd69013143103e48918ce4a0a6b1", "fieldname": "u_requires_senior_review", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_cca_application_audit_log", "documentkey": "12a2d1a9013143103e48918ce4a0a6f2", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}], "ewm_logs": [{"sys_id": "12a2d1a9013143103e48918ce4a0a6f4", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_is_system_generated", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "16a2d1a9013143103e48918ce4a0a6f2", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_event_timestamp", "u_old_value": "", "u_new_value": "2026-06-30 03:54:13", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "1ea25969013143103e48918ce4a0a6c7", "u_br_name": "set_senior_review_on_risk_assessed", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "56a25969013143103e48918ce4a0a6c8", "u_br_name": "set_senior_review_on_risk_assessed", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "5aa25969013143103e48918ce4a0a6c5", "u_br_name": "set_senior_review_on_risk_assessed", "u_table_name": "u_cca_credit_application", "u_field_name": "u_requires_senior_review", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "5aa25969013143103e48918ce4a0a6c6", "u_br_name": "set_senior_review_on_risk_assessed", "u_table_name": "u_cca_credit_application", "u_field_name": "u_priority", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "5ea2d1a9013143103e48918ce4a0a6f2", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_ip_address", "u_old_value": "", "u_new_value": "10.0.0.1", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "96a2d1a9013143103e48918ce4a0a6f3", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_comments", "u_old_value": "High-value application moved to Risk Assessed; senior review required", "u_new_value": "Auto-enriched state change audit entry", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "9aa2d1a9013143103e48918ce4a0a6f4", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "9ea25969013143103e48918ce4a0a6c8", "u_br_name": "set_senior_review_on_risk_assessed", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "9ea2d1a9013143103e48918ce4a0a6f0", "u_br_name": "set_senior_review_on_risk_assessed", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "High-value application moved to Risk Assessed; senior review required", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "d2a25969013143103e48918ce4a0a6c7", "u_br_name": "set_senior_review_on_risk_assessed", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_credit_application", "u_old_value": "", "u_new_value": "dd92dd69013143103e48918ce4a0a6b1", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}, {"sys_id": "d6a2d1a9013143103e48918ce4a0a6f1", "u_br_name": "set_senior_review_on_risk_assessed", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_is_system_generated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:54:13"}], "metadata": "{\"domain\": \"customer_credit_approval\", \"primary_table\": \"u_cca_credit_application\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 12}"} {"tool_name": "update_cca_credit_application", "parameters": "{\"table_name\": \"u_cca_credit_application\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\", \"u_is_high_value\": \"true\"}}", "seed_data": "{\"u_number\": \"CCA-100502\", \"u_submission_date\": \"2024-11-01\", \"u_closed_date\": \"\", \"u_state\": \"5\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 12:01:06\", \"sys_tags\": \"\", \"u_is_high_value\": \"true\", \"u_priority\": \"1\", \"sys_id\": \"89e1696901f143103e48918ce4a0a652\", \"u_assigned_analyst\": \"45e1696901f143103e48918ce4a0a62c\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 12:00:46\", \"u_application_notes\": \"High-value application for manufacturing expansion\", \"u_requested_credit_limit\": \"250000\", \"u_currency\": \"USD\", \"u_purpose_of_credit\": \"Expansion of production facility\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\", \"u_customer\": \"c5e1696901f143103e48918ce4a0a626\", \"u_requires_senior_review\": \"true\"}", "supporting_data": "{\"analyst_main\": {\"u_name\": \"Diana Reeves\", \"u_department\": \"Credit Risk\", \"u_email\": \"diana.reeves@example.com\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90421\", \"sys_updated_on\": \"2026-06-30 12:00:45\", \"sys_tags\": \"\", \"u_certifications\": \"CFA, FRM\", \"u_current_workload\": \"3\", \"u_is_active\": \"true\", \"sys_id\": \"45e1696901f143103e48918ce4a0a62c\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 12:00:45\", \"u_hire_date\": \"2019-03-15\", \"u_specialization\": \"Corporate Lending\", \"sys_created_by\": \"admin\", \"u_analyst_level\": \"2\", \"u_max_approval_limit\": \"500000\"}, \"customer_main\": {\"u_name\": \"Pinnacle Industries LLC\", \"u_country\": \"US\", \"u_industry\": \"Manufacturing\", \"u_registration_number\": \"REG-44210\", \"u_has_active_application\": \"false\", \"u_onboarding_date\": \"2018-06-01\", \"sys_mod_count\": \"2\", \"u_years_in_business\": \"12\", \"sys_updated_on\": \"2026-06-30 12:01:06\", \"sys_tags\": \"\", \"u_primary_contact_phone\": \"555-0398\", \"u_credit_status\": \"2\", \"sys_id\": \"c5e1696901f143103e48918ce4a0a626\", \"sys_updated_by\": \"admin\", \"u_customer_number\": \"CUST-77201\", \"sys_created_on\": \"2026-06-30 12:00:46\", \"u_existing_credit_limit\": \"250000\", \"u_primary_contact_email\": \"finance@pinnacleindustries.com\", \"sys_created_by\": \"admin\", \"u_annual_revenue\": \"8500000\"}, \"app_seed\": {\"u_number\": \"CCA-100501\", \"u_submission_date\": \"2024-11-01\", \"u_closed_date\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 12:00:46\", \"sys_tags\": \"\", \"u_is_high_value\": \"true\", \"u_priority\": \"1\", \"sys_id\": \"89e1696901f143103e48918ce4a0a62f\", \"u_assigned_analyst\": \"45e1696901f143103e48918ce4a0a62c\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 12:00:46\", \"u_application_notes\": \"High-value application for manufacturing expansion\", \"u_requested_credit_limit\": \"250000\", \"u_currency\": \"USD\", \"u_purpose_of_credit\": \"Expansion of production facility\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\", \"u_customer\": \"c5e1696901f143103e48918ce4a0a626\", \"u_requires_senior_review\": \"true\"}, \"risk_assessment_main\": {\"u_debt_to_income_ratio\": \"0.35\", \"u_recommended_limit\": \"250000\", \"u_risk_rating\": \"2\", \"u_risk_factors\": \"Moderate leverage, stable cash flow\", \"u_is_complete\": \"false\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 12:00:46\", \"sys_tags\": \"\", \"u_assessment_number\": \"RA-200301\", \"sys_id\": \"4de1696901f143103e48918ce4a0a629\", \"sys_updated_by\": \"admin\", \"u_assessment_summary\": \"Initial risk evaluation pending analyst review\", \"sys_created_on\": \"2026-06-30 12:00:46\", \"u_assessed_by\": \"45e1696901f143103e48918ce4a0a62c\", \"u_assessment_date\": \"2024-11-10 14:30:00\", \"u_mitigating_factors\": \"Strong payment history, established business\", \"u_risk_score\": \"72.5\", \"u_credit_application\": \"89e1696901f143103e48918ce4a0a62f\", \"u_payment_history_score\": \"88\", \"sys_created_by\": \"admin\"}, \"analyst_assignment_main\": {\"u_notes\": \"Assigned for corporate lending expertise\", \"u_assigned_date\": \"2024-11-02 09:00:00\", \"sys_mod_count\": \"0\", \"u_unassigned_date\": \"\", \"u_analyst\": \"45e1696901f143103e48918ce4a0a62c\", \"u_is_current\": \"true\", \"u_sla_due_date\": \"2024-11-30\", \"sys_updated_on\": \"2026-06-30 12:00:46\", \"sys_tags\": \"\", \"u_workload_at_assignment\": \"2\", \"sys_id\": \"41e1696901f143103e48918ce4a0a633\", \"sys_updated_by\": \"admin\", \"u_assignment_reason\": \"Initial assignment based on specialization match\", \"sys_created_on\": \"2026-06-30 12:00:46\", \"u_assigned_by\": \"System\", \"u_assignment_number\": \"AA-300101\", \"u_assignment_type\": \"1\", \"u_credit_application\": \"89e1696901f143103e48918ce4a0a62f\", \"u_escalation_flag\": \"false\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_cca_credit_application\": {\"u_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_cca_customer\"}, \"u_assigned_analyst\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_credit_limit\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_requires_senior_review\": {\"type\": \"bool\"}, \"u_purpose_of_credit\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_application_notes\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_cca_customer\": {\"u_name\": {\"type\": \"str\"}, \"u_customer_number\": {\"type\": \"str\"}, \"u_industry\": {\"type\": \"str\"}, \"u_annual_revenue\": {\"type\": \"decimal\"}, \"u_years_in_business\": {\"type\": \"int\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_existing_credit_limit\": {\"type\": \"decimal\"}, \"u_has_active_application\": {\"type\": \"bool\"}, \"u_credit_status\": {\"type\": \"str\"}, \"u_registration_number\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_cca_credit_analyst\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_analyst_level\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_max_approval_limit\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_current_workload\": {\"type\": \"int\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}, \"u_cca_risk_assessment\": {\"u_assessment_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_assessed_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_risk_score\": {\"type\": \"decimal\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_debt_to_income_ratio\": {\"type\": \"decimal\"}, \"u_payment_history_score\": {\"type\": \"decimal\"}, \"u_recommended_limit\": {\"type\": \"decimal\"}, \"u_assessment_summary\": {\"type\": \"str\"}, \"u_risk_factors\": {\"type\": \"str\"}, \"u_mitigating_factors\": {\"type\": \"str\"}, \"u_is_complete\": {\"type\": \"bool\"}}, \"u_cca_approval_decision\": {\"u_decision_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_decided_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_approved_credit_limit\": {\"type\": \"decimal\"}, \"u_decision_rationale\": {\"type\": \"str\"}, \"u_conditions_attached\": {\"type\": \"bool\"}, \"u_conditions_description\": {\"type\": \"str\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_review_level\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_valid_until\": {\"type\": \"str\"}}, \"u_cca_credit_limit_agreement\": {\"u_agreement_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_customer\": {\"FK\": \"u_cca_customer\"}, \"u_approved_limit\": {\"type\": \"decimal\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_agreement_status\": {\"type\": \"str\"}, \"u_interest_rate\": {\"type\": \"decimal\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_utilization_amount\": {\"type\": \"decimal\"}, \"u_signed_date\": {\"type\": \"str\"}, \"u_special_conditions\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_review_frequency_months\": {\"type\": \"int\"}}, \"u_cca_document_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_requested_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_fulfillment_status\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_document_reference\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_cca_application_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_performed_by\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_event_timestamp\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}, \"u_cca_credit_score_model\": {\"u_model_name\": {\"type\": \"str\"}, \"u_model_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_min_score\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_low_risk_threshold\": {\"type\": \"decimal\"}, \"u_high_risk_threshold\": {\"type\": \"decimal\"}, \"u_high_value_limit\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_model_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_cca_analyst_assignment\": {\"u_assignment_number\": {\"type\": \"str\"}, \"u_credit_application\": {\"FK\": \"u_cca_credit_application\"}, \"u_analyst\": {\"FK\": \"u_cca_credit_analyst\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_unassigned_date\": {\"type\": \"str\"}, \"u_assignment_reason\": {\"type\": \"str\"}, \"u_is_current\": {\"type\": \"bool\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_assigned_by\": {\"type\": \"str\"}, \"u_workload_at_assignment\": {\"type\": \"int\"}, \"u_escalation_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_sla_due_date\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_high_value_create_agreement", "fires_on_table": "u_cca_credit_application", "filter_condition": "u_stateCHANGESTO5^u_is_high_value=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked customer record\n var custSysId = current.getValue('u_customer');\n if (custSysId) {\n var grCust = new GlideRecord('u_cca_customer');\n grCust.addQuery('sys_id', custSysId);\n grCust.query();\n if (grCust.next()) {\n var oldLimit = grCust.getValue('u_existing_credit_limit');\n var newLimit = current.getValue('u_requested_credit_limit') || '0';\n grCust.setValue('u_existing_credit_limit', newLimit);\n _ewmLog('u_cca_customer', 'u_existing_credit_limit', oldLimit, grCust.getValue('u_existing_credit_limit'), '');\n\n var oldActive = grCust.getValue('u_has_active_application');\n grCust.setValue('u_has_active_application', 'false');\n _ewmLog('u_cca_customer', 'u_has_active_application', oldActive, grCust.getValue('u_has_active_application'), '');\n\n try {\n var rCust = grCust.update();\n if (!rCust) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a new Credit Limit Agreement\n var grAgr = new GlideRecord('u_cca_credit_limit_agreement');\n grAgr.initialize();\n\n grAgr.setValue('u_credit_application', current.getUniqueValue());\n _ewmLog('u_cca_credit_limit_agreement', 'u_credit_application', '', current.getUniqueValue(), '');\n\n grAgr.setValue('u_customer', current.getValue('u_customer'));\n _ewmLog('u_cca_credit_limit_agreement', 'u_customer', '', current.getValue('u_customer'), '');\n\n var approvedLimit = current.getValue('u_requested_credit_limit') || '0';\n grAgr.setValue('u_approved_limit', approvedLimit);\n _ewmLog('u_cca_credit_limit_agreement', 'u_approved_limit', '', approvedLimit, '');\n\n grAgr.setValue('u_agreement_status', '1');\n _ewmLog('u_cca_credit_limit_agreement', 'u_agreement_status', '', '1', '');\n\n grAgr.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_cca_credit_limit_agreement', 'u_payment_terms', '', 'Net 30', '');\n\n try {\n var rAgr = grAgr.insert();\n if (!rAgr) { _ewmLog('','','','', 'GR insert failed: ' + grAgr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "cla_init_update_cust_and_audit", "fires_on_table": "u_cca_credit_limit_agreement", "filter_condition": "u_agreement_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked customer's existing_credit_limit to match the approved limit\n var custRef = current.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_cca_customer');\n grCust.addQuery('sys_id', custRef);\n grCust.query();\n if (grCust.next()) {\n var oldLimit = grCust.getValue('u_existing_credit_limit');\n grCust.setValue('u_existing_credit_limit', current.getValue('u_approved_limit'));\n _ewmLog('u_cca_customer', 'u_existing_credit_limit', oldLimit, grCust.getValue('u_existing_credit_limit'), '');\n\n var oldStatus = grCust.getValue('u_credit_status');\n grCust.setValue('u_credit_status', '2');\n _ewmLog('u_cca_customer', 'u_credit_status', oldStatus, grCust.getValue('u_credit_status'), '');\n\n try {\n var r1 = grCust.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an audit log entry for the credit application\n var appRef = current.getValue('u_credit_application');\n if (appRef) {\n var grLog = new GlideRecord('u_cca_application_audit_log');\n grLog.initialize();\n grLog.setValue('u_credit_application', appRef);\n _ewmLog('u_cca_application_audit_log', 'u_credit_application', '', appRef, '');\n\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', grLog.getValue('u_event_type'), '');\n\n grLog.setValue('u_new_state', 'Credit Limit Agreement Created');\n _ewmLog('u_cca_application_audit_log', 'u_new_state', '', grLog.getValue('u_new_state'), '');\n\n grLog.setValue('u_previous_state', 'Approved');\n _ewmLog('u_cca_application_audit_log', 'u_previous_state', '', grLog.getValue('u_previous_state'), '');\n\n grLog.setValue('u_is_system_generated', 'true');\n _ewmLog('u_cca_application_audit_log', 'u_is_system_generated', '', grLog.getValue('u_is_system_generated'), '');\n\n grLog.setValue('u_comments', 'Agreement ' + current.getValue('u_agreement_number') + ' created with pending activation status');\n _ewmLog('u_cca_application_audit_log', 'u_comments', '', grLog.getValue('u_comments'), '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "cust_under_review_reset_limits", "fires_on_table": "u_cca_customer", "filter_condition": "u_credit_statusCHANGESTO2^u_has_active_application=true^u_country=US", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Reset existing credit limit on the customer record (self-loop, before-BR)\n var oldLimit = current.getValue('u_existing_credit_limit');\n current.setValue('u_existing_credit_limit', 0);\n _ewmLog('u_cca_customer', 'u_existing_credit_limit', oldLimit, current.getValue('u_existing_credit_limit'), '');\n\n // 2. Reset annual revenue on the customer record pending re-verification\n var oldRevenue = current.getValue('u_annual_revenue');\n current.setValue('u_annual_revenue', 0);\n _ewmLog('u_cca_customer', 'u_annual_revenue', oldRevenue, current.getValue('u_annual_revenue'), '');\n\n // 3. Update the associated credit analyst workload via risk assessments linked to applications for this customer\n var grApp = new GlideRecord('u_cca_credit_application');\n grApp.addQuery('u_customer', current.getUniqueValue());\n grApp.query();\n while (grApp.next()) {\n var analystRef = grApp.getValue('u_assigned_analyst');\n if (analystRef) {\n var grAnalyst = new GlideRecord('u_cca_credit_analyst');\n if (grAnalyst.get(analystRef)) {\n var oldWorkload = grAnalyst.getValue('u_current_workload');\n var newWorkload = parseInt(oldWorkload || '0', 10) + 1;\n grAnalyst.setValue('u_current_workload', newWorkload);\n _ewmLog('u_cca_credit_analyst', 'u_current_workload', oldWorkload, grAnalyst.getValue('u_current_workload'), '');\n try {\n var r = grAnalyst.update();\n if (!r) { _ewmLog('', '', '', '', 'GR update failed: ' + grAnalyst.getLastErrorMessage()); }\n } catch(e) { _ewmLog('', '', '', '', e.message || String(e)); }\n }\n break;\n }\n }\n\n})(current, previous);"}, {"name": "analyst_workload_update_cascade", "fires_on_table": "u_cca_credit_analyst", "filter_condition": "u_current_workloadCHANGES^u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var analystSysId = current.getUniqueValue();\n var newWorkload = current.getValue('u_current_workload');\n\n // 1. Update risk assessments linked to this analyst - mark summary with workload note\n var raGr = new GlideRecord('u_cca_risk_assessment');\n raGr.addQuery('u_assessed_by', analystSysId);\n raGr.addQuery('u_is_complete', 'false');\n raGr.query();\n while (raGr.next()) {\n var oldSummary = raGr.getValue('u_assessment_summary');\n raGr.setValue('u_assessment_summary', 'Analyst workload updated to ' + newWorkload);\n _ewmLog('u_cca_risk_assessment', 'u_assessment_summary', oldSummary, raGr.getValue('u_assessment_summary'), '');\n\n var oldFactors = raGr.getValue('u_risk_factors');\n raGr.setValue('u_risk_factors', 'Workload capacity factor: ' + newWorkload);\n _ewmLog('u_cca_risk_assessment', 'u_risk_factors', oldFactors, raGr.getValue('u_risk_factors'), '');\n\n try {\n var r1 = raGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + raGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update analyst assignments for this analyst - flag escalation if workload is high\n var aaGr = new GlideRecord('u_cca_analyst_assignment');\n aaGr.addQuery('u_analyst', analystSysId);\n aaGr.addQuery('u_is_current', 'true');\n aaGr.query();\n while (aaGr.next()) {\n var oldEscFlag = aaGr.getValue('u_escalation_flag');\n aaGr.setValue('u_escalation_flag', 'true');\n _ewmLog('u_cca_analyst_assignment', 'u_escalation_flag', oldEscFlag, aaGr.getValue('u_escalation_flag'), '');\n\n var oldNotes = aaGr.getValue('u_notes');\n aaGr.setValue('u_notes', 'Workload changed to ' + newWorkload + ' - review capacity');\n _ewmLog('u_cca_analyst_assignment', 'u_notes', oldNotes, aaGr.getValue('u_notes'), '');\n\n var oldWorkloadAt = aaGr.getValue('u_workload_at_assignment');\n aaGr.setValue('u_workload_at_assignment', parseInt(newWorkload, 10) || 0);\n _ewmLog('u_cca_analyst_assignment', 'u_workload_at_assignment', oldWorkloadAt, aaGr.getValue('u_workload_at_assignment'), '');\n\n try {\n var r2 = aaGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + aaGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "risk_complete_init_approval_audit", "fires_on_table": "u_cca_risk_assessment", "filter_condition": "u_assessment_summaryISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Self-loop: update current risk_assessment fields (before-BR safe)\n var oldSummary = current.getValue('u_assessment_summary');\n current.setValue('u_assessment_summary', 'Risk assessment finalized and forwarded for approval decision');\n _ewmLog('u_cca_risk_assessment', 'u_assessment_summary', oldSummary, current.getValue('u_assessment_summary'), '');\n\n var oldFactors = current.getValue('u_risk_factors');\n current.setValue('u_risk_factors', 'Reviewed: debt ratio, payment history, industry risk');\n _ewmLog('u_cca_risk_assessment', 'u_risk_factors', oldFactors, current.getValue('u_risk_factors'), '');\n\n // 2. Insert a new Approval Decision record\n var grAD = new GlideRecord('u_cca_approval_decision');\n grAD.initialize();\n grAD.setValue('u_credit_application', current.getValue('u_credit_application'));\n _ewmLog('u_cca_approval_decision', 'u_credit_application', '', current.getValue('u_credit_application'), '');\n grAD.setValue('u_decision', '3');\n _ewmLog('u_cca_approval_decision', 'u_decision', '', '3', '');\n grAD.setValue('u_review_level', '2');\n _ewmLog('u_cca_approval_decision', 'u_review_level', '', '2', '');\n try {\n var rAD = grAD.insert();\n if (!rAD) { _ewmLog('','','','', 'GR insert failed: ' + grAD.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert an Audit Log entry\n var grLog = new GlideRecord('u_cca_application_audit_log');\n grLog.initialize();\n grLog.setValue('u_credit_application', current.getValue('u_credit_application'));\n _ewmLog('u_cca_application_audit_log', 'u_credit_application', '', current.getValue('u_credit_application'), '');\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', '1', '');\n grLog.setValue('u_comments', 'Risk assessment completed; approval decision initiated');\n _ewmLog('u_cca_application_audit_log', 'u_comments', '', 'Risk assessment completed; approval decision initiated', '');\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "cond_approval_doc_req_and_audit", "fires_on_table": "u_cca_approval_decision", "filter_condition": "u_decision=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- Insert a document request for the deferred approval application ---\n var grDoc = new GlideRecord('u_cca_document_request');\n grDoc.initialize();\n grDoc.setValue('u_credit_application', current.getValue('u_credit_application'));\n _ewmLog('u_cca_document_request', 'u_credit_application', '', current.getValue('u_credit_application'), '');\n\n grDoc.setValue('u_document_type', '1');\n _ewmLog('u_cca_document_request', 'u_document_type', '', '1', '');\n\n grDoc.setValue('u_fulfillment_status', '1');\n _ewmLog('u_cca_document_request', 'u_fulfillment_status', '', '1', '');\n\n grDoc.setValue('u_is_mandatory', 'true');\n _ewmLog('u_cca_document_request', 'u_is_mandatory', '', 'true', '');\n\n grDoc.setValue('u_description', 'Financial statement required for deferred approval conditions: ' + current.getValue('u_conditions_description'));\n _ewmLog('u_cca_document_request', 'u_description', '', 'Financial statement required for deferred approval', '');\n\n try {\n var rDoc = grDoc.insert();\n if (!rDoc) { _ewmLog('','','','', 'GR insert failed on u_cca_document_request: ' + grDoc.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // --- Insert an audit log entry for the deferred approval event ---\n var grLog = new GlideRecord('u_cca_application_audit_log');\n grLog.initialize();\n grLog.setValue('u_credit_application', current.getValue('u_credit_application'));\n _ewmLog('u_cca_application_audit_log', 'u_credit_application', '', current.getValue('u_credit_application'), '');\n\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_cca_application_audit_log', 'u_event_type', '', '1', '');\n\n grLog.setValue('u_new_state', 'Deferred');\n _ewmLog('u_cca_application_audit_log', 'u_new_state', '', 'Deferred', '');\n\n grLog.setValue('u_comments', 'Approval decision recorded as Deferred. Document request created for required financial statement.');\n _ewmLog('u_cca_application_audit_log', 'u_comments', '', 'Approval decision recorded as Deferred. Document request created for required financial statement.', '');\n\n grLog.setValue('u_is_system_generated', 'true');\n _ewmLog('u_cca_application_audit_log', 'u_is_system_generated', '', 'true', '');\n\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed on u_cca_application_audit_log: ' + grLog.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_cca_credit_application", "documentkey": "89e1696901f143103e48918ce4a0a652", "fieldname": "u_state", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "46f12d6901f143103e48918ce4a0a63d", "fieldname": "u_agreement_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "46f12d6901f143103e48918ce4a0a63d", "fieldname": "u_approved_limit", "oldvalue": "", "newvalue": "250000"}, {"tablename": "u_cca_application_audit_log", "documentkey": "daf12d6901f143103e48918ce4a0a643", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Agreement null created with pending activation status"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "46f12d6901f143103e48918ce4a0a63d", "fieldname": "u_review_frequency_months", "oldvalue": "", "newvalue": "12"}, {"tablename": "u_cca_customer", "documentkey": "c5e1696901f143103e48918ce4a0a626", "fieldname": "u_has_active_application", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "46f12d6901f143103e48918ce4a0a63d", "fieldname": "u_payment_terms", "oldvalue": "", "newvalue": "Net 30"}, {"tablename": "u_cca_application_audit_log", "documentkey": "daf12d6901f143103e48918ce4a0a643", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "46f12d6901f143103e48918ce4a0a63d", "fieldname": "u_auto_renew", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cca_customer", "documentkey": "c5e1696901f143103e48918ce4a0a626", "fieldname": "u_existing_credit_limit", "oldvalue": "150000", "newvalue": "250000"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "46f12d6901f143103e48918ce4a0a63d", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "89e1696901f143103e48918ce4a0a652"}, {"tablename": "u_cca_customer", "documentkey": "c5e1696901f143103e48918ce4a0a626", "fieldname": "u_credit_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_cca_application_audit_log", "documentkey": "daf12d6901f143103e48918ce4a0a643", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "Credit Limit Agreement Created"}, {"tablename": "u_cca_application_audit_log", "documentkey": "daf12d6901f143103e48918ce4a0a643", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "46f12d6901f143103e48918ce4a0a63d", "fieldname": "u_utilization_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_cca_credit_limit_agreement", "documentkey": "46f12d6901f143103e48918ce4a0a63d", "fieldname": "u_customer", "oldvalue": "", "newvalue": "c5e1696901f143103e48918ce4a0a626"}, {"tablename": "u_cca_application_audit_log", "documentkey": "daf12d6901f143103e48918ce4a0a643", "fieldname": "u_credit_application", "oldvalue": "", "newvalue": "89e1696901f143103e48918ce4a0a652"}, {"tablename": "u_cca_application_audit_log", "documentkey": "daf12d6901f143103e48918ce4a0a643", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "Approved"}], "ewm_logs": [{"sys_id": "02f1296901f143103e48918ce4a0a6c8", "u_br_name": "approved_high_value_create_agreement", "u_table_name": "u_cca_credit_limit_agreement", "u_field_name": "u_customer", "u_old_value": "", "u_new_value": "c5e1696901f143103e48918ce4a0a626", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "0ef12d6901f143103e48918ce4a0a63c", "u_br_name": "approved_high_value_create_agreement", "u_table_name": "u_cca_credit_limit_agreement", "u_field_name": "u_payment_terms", "u_old_value": "", "u_new_value": "Net 30", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "12f12d6901f143103e48918ce4a0a642", "u_br_name": "cla_init_update_cust_and_audit", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "Approved", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "46f12d6901f143103e48918ce4a0a640", "u_br_name": "cla_init_update_cust_and_audit", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_credit_application", "u_old_value": "", "u_new_value": "89e1696901f143103e48918ce4a0a652", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "4af12d6901f143103e48918ce4a0a63e", "u_br_name": "cla_init_update_cust_and_audit", "u_table_name": "u_cca_customer", "u_field_name": "u_existing_credit_limit", "u_old_value": "250000", "u_new_value": "250000", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "4ef1296901f143103e48918ce4a0a6c5", "u_br_name": "approved_high_value_create_agreement", "u_table_name": "u_cca_customer", "u_field_name": "u_has_active_application", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "5af12d6901f143103e48918ce4a0a642", "u_br_name": "cla_init_update_cust_and_audit", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_is_system_generated", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "8af12d6901f143103e48918ce4a0a63b", "u_br_name": "approved_high_value_create_agreement", "u_table_name": "u_cca_credit_limit_agreement", "u_field_name": "u_approved_limit", "u_old_value": "", "u_new_value": "250000", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "8ef1296901f143103e48918ce4a0a6c4", "u_br_name": "approved_high_value_create_agreement", "u_table_name": "u_cca_customer", "u_field_name": "u_existing_credit_limit", "u_old_value": "150000", "u_new_value": "250000", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "92f12d6901f143103e48918ce4a0a643", "u_br_name": "cla_init_update_cust_and_audit", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Agreement null created with pending activation status", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "9ef12d6901f143103e48918ce4a0a640", "u_br_name": "cla_init_update_cust_and_audit", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "c2f12d6901f143103e48918ce4a0a63c", "u_br_name": "approved_high_value_create_agreement", "u_table_name": "u_cca_credit_limit_agreement", "u_field_name": "u_agreement_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "c2f12d6901f143103e48918ce4a0a63f", "u_br_name": "cla_init_update_cust_and_audit", "u_table_name": "u_cca_customer", "u_field_name": "u_credit_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "c6f1296901f143103e48918ce4a0a6c7", "u_br_name": "approved_high_value_create_agreement", "u_table_name": "u_cca_credit_limit_agreement", "u_field_name": "u_credit_application", "u_old_value": "", "u_new_value": "89e1696901f143103e48918ce4a0a652", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}, {"sys_id": "d6f12d6901f143103e48918ce4a0a641", "u_br_name": "cla_init_update_cust_and_audit", "u_table_name": "u_cca_application_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "Credit Limit Agreement Created", "u_error": "", "sys_created_on": "2026-06-30 12:01:06"}], "metadata": "{\"domain\": \"customer_credit_approval\", \"primary_table\": \"u_cca_credit_application\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 18}"} {"tool_name": "insert_dpr_subject_request", "parameters": "{\"table_name\": \"u_dpr_subject_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"DSR0002002\", \"u_data_subject\": \"@data_subject_1.sys_id\", \"u_request_type\": \"2\", \"u_state\": \"1\", \"u_submitted_date\": \"2024-06-15 10:30:00\", \"u_response_deadline\": \"2024-07-15\", \"u_subject_description\": \"Request to erase all personal data under GDPR Article 17\", \"u_legal_review_required\": \"true\", \"u_legal_review_outcome\": \"1\", \"u_priority\": \"2\", \"u_closure_notes\": \"\"}}", "seed_data": null, "supporting_data": "{\"data_subject_1\": {\"u_notes\": \"Erasure request submitted - pending identity verification\", \"u_identity_verified\": \"true\", \"u_is_minor\": \"false\", \"u_registration_date\": \"2026-06-30 10:50:48\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:50:48\", \"sys_tags\": \"\", \"u_email_address\": \"elena.vasquez@example.com\", \"sys_id\": \"dbc1d5e5013143103e48918ce4a0a61a\", \"u_subject_type\": \"1\", \"sys_updated_by\": \"admin\", \"u_country_of_residence\": \"Germany\", \"sys_created_on\": \"2026-06-30 10:50:27\", \"u_phone_number\": \"+1-555-0142\", \"u_preferred_language\": \"English\", \"u_date_of_birth\": \"1985-03-15\", \"u_consent_on_file\": \"true\", \"sys_created_by\": \"admin\", \"u_full_name\": \"Elena Vasquez\"}, \"subject_request_pending\": {\"u_legal_review_required\": \"true\", \"u_number\": \"DSR0002001\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_closure_notes\": \"\", \"u_assigned_steward\": \"\", \"sys_updated_on\": \"2026-06-30 10:50:48\", \"sys_tags\": \"\", \"u_subject_description\": \"Erasure of all personal data from marketing systems\", \"u_fulfilled_date\": \"2024-06-28 14:30:00\", \"u_priority\": \"1\", \"sys_id\": \"5bc1d5e5013143103e48918ce4a0a616\", \"u_denial_reason\": \"\", \"sys_updated_by\": \"admin\", \"u_legal_review_outcome\": \"1\", \"u_submitted_date\": \"2024-06-01 08:00:00\", \"sys_created_on\": \"2026-06-30 10:50:28\", \"u_data_subject\": \"dbc1d5e5013143103e48918ce4a0a61a\", \"u_regulation\": \"\", \"u_response_deadline\": \"2024-07-01\", \"sys_created_by\": \"admin\", \"u_request_type\": \"2\"}, \"id_verification_1\": {\"u_notes\": \"Awaiting document review\", \"u_document_type\": \"Passport\", \"u_attempts_count\": \"1\", \"sys_mod_count\": \"1\", \"u_completed_date\": \"\", \"u_automated_check\": \"false\", \"u_verified_by\": \"\", \"u_failure_reason\": \"\", \"sys_updated_on\": \"2026-06-30 10:50:48\", \"sys_tags\": \"\", \"sys_id\": \"13c1d5e5013143103e48918ce4a0a61e\", \"u_verification_method\": \"1\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:50:28\", \"u_subject_request\": \"5bc1d5e5013143103e48918ce4a0a616\", \"u_data_subject\": \"dbc1d5e5013143103e48918ce4a0a61a\", \"u_risk_score\": \"15\", \"u_verification_state\": \"3\", \"u_expiry_date\": \"\", \"sys_created_by\": \"admin\", \"u_initiated_date\": \"2024-06-01 09:00:00\"}}", "schema": "{\"u_dpr_subject_request\": {\"u_number\": {\"type\": \"str\"}, \"u_data_subject\": {\"FK\": \"u_dpr_data_subject\"}, \"u_regulation\": {\"FK\": \"u_dpr_privacy_regulation\"}, \"u_request_type\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_response_deadline\": {\"type\": \"str\"}, \"u_subject_description\": {\"type\": \"str\"}, \"u_legal_review_required\": {\"type\": \"bool\"}, \"u_legal_review_outcome\": {\"type\": \"str\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_fulfilled_date\": {\"type\": \"str\"}, \"u_assigned_steward\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_priority\": {\"type\": \"str\"}, \"u_closure_notes\": {\"type\": \"str\"}}, \"u_dpr_data_subject\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email_address\": {\"type\": \"str\"}, \"u_phone_number\": {\"type\": \"str\"}, \"u_country_of_residence\": {\"type\": \"str\"}, \"u_subject_type\": {\"type\": \"str\"}, \"u_preferred_language\": {\"type\": \"str\"}, \"u_date_of_birth\": {\"type\": \"str\"}, \"u_is_minor\": {\"type\": \"bool\"}, \"u_consent_on_file\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_identity_verified\": {\"type\": \"bool\"}}, \"u_dpr_privacy_regulation\": {\"u_regulation_name\": {\"type\": \"str\"}, \"u_short_code\": {\"type\": \"str\"}, \"u_jurisdiction\": {\"type\": \"str\"}, \"u_max_response_days\": {\"type\": \"int\"}, \"u_extension_allowed\": {\"type\": \"bool\"}, \"u_max_extension_days\": {\"type\": \"int\"}, \"u_erasure_legal_review\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_penalty_description\": {\"type\": \"str\"}, \"u_regulation_status\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}}, \"u_dpr_fulfillment_task\": {\"u_task_number\": {\"type\": \"str\"}, \"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_assigned_owner\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_task_type\": {\"type\": \"str\"}, \"u_task_state\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_data_system\": {\"FK\": \"u_dpr_data_system\"}, \"u_task_description\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_records_affected\": {\"type\": \"int\"}, \"u_verification_required\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_effort_hours\": {\"type\": \"decimal\"}}, \"u_dpr_identity_verification\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_data_subject\": {\"FK\": \"u_dpr_data_subject\"}, \"u_verification_method\": {\"type\": \"str\"}, \"u_verification_state\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_verified_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_failure_reason\": {\"type\": \"str\"}, \"u_attempts_count\": {\"type\": \"int\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_risk_score\": {\"type\": \"int\"}, \"u_automated_check\": {\"type\": \"bool\"}}, \"u_dpr_deadline_extension\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_requested_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_original_deadline\": {\"type\": \"str\"}, \"u_extended_deadline\": {\"type\": \"str\"}, \"u_extension_days\": {\"type\": \"int\"}, \"u_justification\": {\"type\": \"str\"}, \"u_extension_state\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_subject_notified\": {\"type\": \"bool\"}, \"u_notification_date\": {\"type\": \"str\"}, \"u_regulation_compliant\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_dpr_communication_log\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_sent_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_communication_type\": {\"type\": \"str\"}, \"u_direction\": {\"type\": \"str\"}, \"u_sent_date\": {\"type\": \"str\"}, \"u_subject_line\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_state\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_template_used\": {\"FK\": \"u_dpr_notification_template\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}}, \"u_dpr_steward_registry\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email_address\": {\"type\": \"str\"}, \"u_steward_role\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_max_concurrent_tasks\": {\"type\": \"int\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_phone_number\": {\"type\": \"str\"}, \"u_onboarded_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_dpr_data_system\": {\"u_system_name\": {\"type\": \"str\"}, \"u_system_owner\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_system_type\": {\"type\": \"str\"}, \"u_data_categories\": {\"type\": \"str\"}, \"u_contains_pii\": {\"type\": \"bool\"}, \"u_erasure_capable\": {\"type\": \"bool\"}, \"u_export_capable\": {\"type\": \"bool\"}, \"u_average_response_hours\": {\"type\": \"decimal\"}, \"u_last_audit_date\": {\"type\": \"str\"}, \"u_system_status\": {\"type\": \"str\"}, \"u_technical_contact\": {\"type\": \"str\"}, \"u_hosting_environment\": {\"type\": \"str\"}}, \"u_dpr_notification_template\": {\"u_template_name\": {\"type\": \"str\"}, \"u_template_code\": {\"type\": \"str\"}, \"u_trigger_state\": {\"type\": \"str\"}, \"u_subject_line\": {\"type\": \"str\"}, \"u_body_text\": {\"type\": \"str\"}, \"u_language\": {\"type\": \"str\"}, \"u_channel\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_regulation\": {\"FK\": \"u_dpr_privacy_regulation\"}, \"u_version\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_auto_send\": {\"type\": \"bool\"}}, \"u_dpr_audit_trail\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_performed_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "after_ins_erasure_update_subject", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_state=1^u_request_type=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n var dsRef = current.getValue('u_data_subject');\n if (!dsRef) { return; }\n var gr = new GlideRecord('u_dpr_data_subject');\n gr.addQuery('sys_id', dsRef);\n gr.query();\n if (gr.next()) {\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Erasure request submitted - pending identity verification');\n _ewmLog('u_dpr_data_subject', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n var oldConsent = gr.getValue('u_consent_on_file');\n gr.setValue('u_consent_on_file', 'true');\n _ewmLog('u_dpr_data_subject', 'u_consent_on_file', oldConsent, gr.getValue('u_consent_on_file'), '');\n\n var oldVerified = gr.getValue('u_identity_verified');\n gr.setValue('u_identity_verified', 'true');\n _ewmLog('u_dpr_data_subject', 'u_identity_verified', oldVerified, gr.getValue('u_identity_verified'), '');\n\n var oldRegDate = gr.getValue('u_registration_date');\n var nowDT = new GlideDateTime().getValue();\n gr.setValue('u_registration_date', nowDT);\n _ewmLog('u_dpr_data_subject', 'u_registration_date', oldRegDate, gr.getValue('u_registration_date'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "ds_verified_cascade_updates", "fires_on_table": "u_dpr_data_subject", "filter_condition": "u_identity_verifiedCHANGESTOtrue^u_subject_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update identity verification records linked to this data subject to Passed\n var ivGr = new GlideRecord('u_dpr_identity_verification');\n ivGr.addQuery('u_data_subject', current.getUniqueValue());\n ivGr.addQuery('u_verification_state', '1'); // Pending\n ivGr.query();\n while (ivGr.next()) {\n var oldState = ivGr.getValue('u_verification_state');\n ivGr.setValue('u_verification_state', '3');\n _ewmLog('u_dpr_identity_verification', 'u_verification_state', oldState, ivGr.getValue('u_verification_state'), '');\n try {\n var r1 = ivGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + ivGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update subject requests linked to this data subject from Pending Verification to In Review\n var srGr = new GlideRecord('u_dpr_subject_request');\n srGr.addQuery('u_data_subject', current.getUniqueValue());\n srGr.addQuery('u_state', '2'); // Pending Verification\n srGr.query();\n while (srGr.next()) {\n var oldSrState = srGr.getValue('u_state');\n srGr.setValue('u_state', '3');\n _ewmLog('u_dpr_subject_request', 'u_state', oldSrState, srGr.getValue('u_state'), '');\n try {\n var r2 = srGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + srGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Insert audit trail entry for the identity verification event\n var atGr = new GlideRecord('u_dpr_audit_trail');\n atGr.initialize();\n atGr.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n atGr.setValue('u_previous_state', 'Pending Verification');\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', 'Pending Verification', '');\n atGr.setValue('u_new_state', 'In Review');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', 'In Review', '');\n atGr.setValue('u_comments', 'Identity verified for customer data subject');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Identity verified for customer data subject', '');\n atGr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n try {\n var r3 = atGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + atGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "req_in_review_create_task_and_comm", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_stateCHANGESTO3^u_legal_review_required=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a fulfillment task for legal review\n var ft = new GlideRecord('u_dpr_fulfillment_task');\n ft.initialize();\n ft.setValue('u_subject_request', current.getValue('sys_id'));\n _ewmLog('u_dpr_fulfillment_task', 'u_subject_request', '', current.getValue('sys_id'), '');\n ft.setValue('u_task_type', '2');\n _ewmLog('u_dpr_fulfillment_task', 'u_task_type', '', '2', '');\n ft.setValue('u_task_state', '1');\n _ewmLog('u_dpr_fulfillment_task', 'u_task_state', '', '1', '');\n ft.setValue('u_priority', current.getValue('u_priority') || '2');\n _ewmLog('u_dpr_fulfillment_task', 'u_priority', '', current.getValue('u_priority') || '2', '');\n ft.setValue('u_task_description', 'Mandatory legal review required before approval');\n _ewmLog('u_dpr_fulfillment_task', 'u_task_description', '', 'Mandatory legal review required before approval', '');\n try {\n var r1 = ft.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + ft.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a communication log entry notifying the data subject\n var cl = new GlideRecord('u_dpr_communication_log');\n cl.initialize();\n cl.setValue('u_subject_request', current.getValue('sys_id'));\n _ewmLog('u_dpr_communication_log', 'u_subject_request', '', current.getValue('sys_id'), '');\n cl.setValue('u_communication_type', '1');\n _ewmLog('u_dpr_communication_log', 'u_communication_type', '', '1', '');\n cl.setValue('u_direction', '1');\n _ewmLog('u_dpr_communication_log', 'u_direction', '', '1', '');\n cl.setValue('u_subject_line', 'Your privacy request is now under review');\n _ewmLog('u_dpr_communication_log', 'u_subject_line', '', 'Your privacy request is now under review', '');\n cl.setValue('u_delivery_state', '1');\n _ewmLog('u_dpr_communication_log', 'u_delivery_state', '', '1', '');\n cl.setValue('u_message_body', 'Your data subject request ' + current.getValue('u_number') + ' has entered legal review. We will notify you of the outcome.');\n _ewmLog('u_dpr_communication_log', 'u_message_body', '', 'Your data subject request ' + current.getValue('u_number') + ' has entered legal review. We will notify you of the outcome.', '');\n try {\n var r2 = cl.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + cl.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "fulfill_task_update_cascade", "fires_on_table": "u_dpr_fulfillment_task", "filter_condition": "u_task_state=1^u_verification_required=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit trail record for the new fulfillment task\n var auditGr = new GlideRecord('u_dpr_audit_trail');\n auditGr.initialize();\n auditGr.setValue('u_subject_request', current.getValue('u_subject_request'));\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getValue('u_subject_request'), '');\n auditGr.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n auditGr.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_dpr_audit_trail', 'u_action_date', '', new GlideDateTime().getDisplayValue(), '');\n auditGr.setValue('u_previous_state', 'In Review');\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', 'In Review', '');\n auditGr.setValue('u_new_state', 'In Fulfillment');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', 'In Fulfillment', '');\n auditGr.setValue('u_comments', 'Fulfillment task ' + current.getValue('u_task_number') + ' created with verification required');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Fulfillment task ' + current.getValue('u_task_number') + ' created with verification required', '');\n auditGr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n try {\n var r1 = auditGr.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + auditGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the parent subject request to reflect fulfillment progress\n var reqGr = new GlideRecord('u_dpr_subject_request');\n reqGr.addQuery('sys_id', current.getValue('u_subject_request'));\n reqGr.query();\n if (reqGr.next()) {\n var oldState = reqGr.getValue('u_state');\n reqGr.setValue('u_state', '4');\n _ewmLog('u_dpr_subject_request', 'u_state', oldState, '4', '');\n var oldClosure = reqGr.getValue('u_closure_notes');\n reqGr.setValue('u_closure_notes', 'Task created pending final verification');\n _ewmLog('u_dpr_subject_request', 'u_closure_notes', oldClosure, 'Task created pending final verification', '');\n try {\n var r2 = reqGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + reqGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "log_closure_audit_on_fulfilled", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_stateCHANGESTO5^u_fulfilled_dateISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var now = new GlideDateTime().toString();\n\n // Insert audit trail record for closure with 5 fields\n var gr = new GlideRecord('u_dpr_audit_trail');\n gr.initialize();\n\n gr.setValue('u_subject_request', current.getValue('u_number'));\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getValue('u_number'), '');\n\n gr.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n\n gr.setValue('u_action_date', now);\n _ewmLog('u_dpr_audit_trail', 'u_action_date', '', now, '');\n\n gr.setValue('u_previous_state', previous.getValue('u_state') || '');\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', previous.getValue('u_state') || '', '');\n\n gr.setValue('u_new_state', '5');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', '5', '');\n\n gr.setValue('u_comments', 'Request closed after fulfillment completed on ' + current.getValue('u_fulfilled_date'));\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Request closed after fulfillment completed on ' + current.getValue('u_fulfilled_date'), '');\n\n gr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_dpr_fulfillment_task", "documentkey": "10e199e5013143103e48918ce4a0a603", "fieldname": "u_verification_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "10e199e5013143103e48918ce4a0a603", "fieldname": "u_effort_hours", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_submitted_date", "oldvalue": "", "newvalue": "2024-06-15 10:30:00"}, {"tablename": "u_dpr_data_subject", "documentkey": "dbc1d5e5013143103e48918ce4a0a61a", "fieldname": "u_identity_verified", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_dpr_communication_log", "documentkey": "50e199e5013143103e48918ce4a0a614", "fieldname": "u_direction", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_audit_trail", "documentkey": "d0e199e5013143103e48918ce4a0a618", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "Pending Verification"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "10e199e5013143103e48918ce4a0a603", "fieldname": "u_task_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_dpr_communication_log", "documentkey": "50e199e5013143103e48918ce4a0a614", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_dpr_identity_verification", "documentkey": "13c1d5e5013143103e48918ce4a0a61e", "fieldname": "u_verification_state", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "10e199e5013143103e48918ce4a0a603", "fieldname": "u_task_description", "oldvalue": "", "newvalue": "Mandatory legal review required before approval"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_subject_description", "oldvalue": "", "newvalue": "Request to erase all personal data under GDPR Article 17"}, {"tablename": "u_dpr_communication_log", "documentkey": "50e199e5013143103e48918ce4a0a614", "fieldname": "u_communication_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_data_subject", "oldvalue": "", "newvalue": "dbc1d5e5013143103e48918ce4a0a61a"}, {"tablename": "u_dpr_data_subject", "documentkey": "dbc1d5e5013143103e48918ce4a0a61a", "fieldname": "u_registration_date", "oldvalue": "2024-01-10 09:00:00", "newvalue": "2026-06-30 10:50:48"}, {"tablename": "u_dpr_communication_log", "documentkey": "50e199e5013143103e48918ce4a0a614", "fieldname": "u_delivery_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_audit_trail", "documentkey": "d0e199e5013143103e48918ce4a0a618", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Identity verified for customer data subject"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "10e199e5013143103e48918ce4a0a603", "fieldname": "u_records_affected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_number", "oldvalue": "", "newvalue": "DSR0002002"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "10e199e5013143103e48918ce4a0a603", "fieldname": "u_subject_request", "oldvalue": "", "newvalue": "5bc1d5e5013143103e48918ce4a0a616"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_dpr_communication_log", "documentkey": "50e199e5013143103e48918ce4a0a614", "fieldname": "u_message_body", "oldvalue": "", "newvalue": "Your data subject request DSR0002001 has entered legal review. We will notify you of the outcome."}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_response_deadline", "oldvalue": "", "newvalue": "2024-07-15"}, {"tablename": "u_dpr_data_subject", "documentkey": "dbc1d5e5013143103e48918ce4a0a61a", "fieldname": "u_consent_on_file", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_dpr_communication_log", "documentkey": "50e199e5013143103e48918ce4a0a614", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_dpr_audit_trail", "documentkey": "d0e199e5013143103e48918ce4a0a618", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "10e199e5013143103e48918ce4a0a603", "fieldname": "u_task_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_legal_review_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_legal_review_outcome", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_data_subject", "documentkey": "dbc1d5e5013143103e48918ce4a0a61a", "fieldname": "u_notes", "oldvalue": "Initial registration notes", "newvalue": "Erasure request submitted - pending identity verification"}, {"tablename": "u_dpr_communication_log", "documentkey": "50e199e5013143103e48918ce4a0a614", "fieldname": "u_subject_line", "oldvalue": "", "newvalue": "Your privacy request is now under review"}, {"tablename": "u_dpr_audit_trail", "documentkey": "d0e199e5013143103e48918ce4a0a618", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_subject_request", "documentkey": "50e159e5013143103e48918ce4a0a6f8", "fieldname": "u_request_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_dpr_subject_request", "documentkey": "5bc1d5e5013143103e48918ce4a0a616", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_dpr_communication_log", "documentkey": "50e199e5013143103e48918ce4a0a614", "fieldname": "u_subject_request", "oldvalue": "", "newvalue": "5bc1d5e5013143103e48918ce4a0a616"}, {"tablename": "u_dpr_audit_trail", "documentkey": "d0e199e5013143103e48918ce4a0a618", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "In Review"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "10e199e5013143103e48918ce4a0a603", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "14e159e5013143103e48918ce4a0a6f9", "u_br_name": "after_ins_erasure_update_subject", "u_table_name": "u_dpr_data_subject", "u_field_name": "u_notes", "u_old_value": "Initial registration notes", "u_new_value": "Erasure request submitted - pending identity verification", "u_error": "", "sys_created_on": "2026-06-30 10:50:48"}, {"sys_id": "14e199e5013143103e48918ce4a0a611", "u_br_name": "req_in_review_create_task_and_comm", "u_table_name": "u_dpr_communication_log", "u_field_name": "u_communication_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:50:48"}, {"sys_id": "18e199e5013143103e48918ce4a0a613", "u_br_name": "req_in_review_create_task_and_comm", "u_table_name": "u_dpr_communication_log", "u_field_name": "u_message_body", "u_old_value": "", "u_new_value": "Your data subject request DSR0002001 has entered legal review. 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"req_in_review_create_task_and_comm", "u_table_name": "u_dpr_communication_log", "u_field_name": "u_delivery_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:50:48"}, {"sys_id": "dce199e5013143103e48918ce4a0a615", "u_br_name": "req_in_review_create_task_and_comm", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "Pending Verification", "u_error": "", "sys_created_on": "2026-06-30 10:50:48"}], "metadata": "{\"domain\": \"data_privacy_request\", \"primary_table\": \"u_dpr_subject_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 3, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 37}"} {"tool_name": "update_dpr_subject_request", "parameters": "{\"table_name\": \"u_dpr_subject_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_legal_review_required\": \"true\", \"u_number\": \"DSR0009001\", \"u_state\": \"5\", \"sys_mod_count\": \"1\", \"u_closure_notes\": \"\", \"u_assigned_steward\": \"\", \"sys_updated_on\": \"2026-06-30 10:55:03\", \"sys_tags\": \"\", \"u_subject_description\": \"Mandatory legal review initiated for erasure request\", \"u_fulfilled_date\": \"\", \"u_priority\": \"1\", \"sys_id\": \"e1c259a9013143103e48918ce4a0a645\", \"u_denial_reason\": \"\", \"sys_updated_by\": \"admin\", \"u_legal_review_outcome\": \"1\", \"u_submitted_date\": \"2024-12-01 08:00:00\", \"sys_created_on\": \"2026-06-30 10:54:43\", \"u_data_subject\": \"69c259a9013143103e48918ce4a0a664\", \"u_regulation\": \"\", \"u_response_deadline\": \"2025-01-01\", \"sys_created_by\": \"admin\", \"u_request_type\": \"2\"}", "supporting_data": "{\"data_subject_1\": {\"u_notes\": \"Request DSR0009001 closed and fulfilled\", \"u_identity_verified\": \"true\", \"u_is_minor\": \"false\", \"u_registration_date\": \"2024-11-01 09:00:00\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:55:04\", \"sys_tags\": \"\", \"u_email_address\": \"elena.vasquez@example.com\", \"sys_id\": \"69c259a9013143103e48918ce4a0a664\", \"u_subject_type\": \"1\", \"sys_updated_by\": \"admin\", \"u_country_of_residence\": \"Germany\", \"sys_created_on\": \"2026-06-30 10:54:43\", \"u_phone_number\": \"+1-555-0198\", \"u_preferred_language\": \"English\", \"u_date_of_birth\": \"1985-03-14\", \"u_consent_on_file\": \"true\", \"sys_created_by\": \"admin\", \"u_full_name\": \"Elena Vasquez\"}, \"seed_request\": {\"u_legal_review_required\": \"false\", \"u_number\": \"DSR0009001\", \"u_state\": \"3\", \"sys_mod_count\": \"0\", \"u_closure_notes\": \"\", \"u_assigned_steward\": \"\", \"sys_updated_on\": \"2026-06-30 10:54:43\", \"sys_tags\": \"\", \"u_subject_description\": \"Request to erase all personal data\", \"u_fulfilled_date\": \"\", \"u_priority\": \"1\", \"sys_id\": \"61c259a9013143103e48918ce4a0a642\", \"u_denial_reason\": \"\", \"sys_updated_by\": \"admin\", \"u_legal_review_outcome\": \"\", \"u_submitted_date\": \"2024-12-01 08:00:00\", \"sys_created_on\": \"2026-06-30 10:54:43\", \"u_data_subject\": \"69c259a9013143103e48918ce4a0a664\", \"u_regulation\": \"\", \"u_response_deadline\": \"2025-01-01\", \"sys_created_by\": \"admin\", \"u_request_type\": \"2\"}, \"open_task_1\": {\"u_data_system\": \"\", \"u_effort_hours\": \"2\", \"u_due_date\": \"2025-01-01\", \"u_records_affected\": \"0\", \"u_task_type\": \"2\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 10:54:43\", \"sys_tags\": \"\", \"u_task_state\": \"1\", \"u_assigned_owner\": \"\", \"u_priority\": \"1\", \"sys_id\": \"adc259a9013143103e48918ce4a0a667\", \"u_verification_required\": \"true\", \"sys_updated_by\": \"admin\", \"u_task_description\": \"Delete personal data from CRM system\", \"sys_created_on\": \"2026-06-30 10:54:43\", \"u_subject_request\": \"61c259a9013143103e48918ce4a0a642\", \"sys_created_by\": \"admin\", \"u_completion_notes\": \"\", \"u_task_number\": \"FT0009001\"}}", "schema": "{\"u_dpr_subject_request\": {\"u_number\": {\"type\": \"str\"}, \"u_data_subject\": {\"FK\": \"u_dpr_data_subject\"}, \"u_regulation\": {\"FK\": \"u_dpr_privacy_regulation\"}, \"u_request_type\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_response_deadline\": {\"type\": \"str\"}, \"u_subject_description\": {\"type\": \"str\"}, \"u_legal_review_required\": {\"type\": \"bool\"}, \"u_legal_review_outcome\": {\"type\": \"str\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_fulfilled_date\": {\"type\": \"str\"}, \"u_assigned_steward\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_priority\": {\"type\": \"str\"}, \"u_closure_notes\": {\"type\": \"str\"}}, \"u_dpr_data_subject\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email_address\": {\"type\": \"str\"}, \"u_phone_number\": {\"type\": \"str\"}, \"u_country_of_residence\": {\"type\": \"str\"}, \"u_subject_type\": {\"type\": \"str\"}, \"u_preferred_language\": {\"type\": \"str\"}, \"u_date_of_birth\": {\"type\": \"str\"}, \"u_is_minor\": {\"type\": \"bool\"}, \"u_consent_on_file\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_identity_verified\": {\"type\": \"bool\"}}, \"u_dpr_privacy_regulation\": {\"u_regulation_name\": {\"type\": \"str\"}, \"u_short_code\": {\"type\": \"str\"}, \"u_jurisdiction\": {\"type\": \"str\"}, \"u_max_response_days\": {\"type\": \"int\"}, \"u_extension_allowed\": {\"type\": \"bool\"}, \"u_max_extension_days\": {\"type\": \"int\"}, \"u_erasure_legal_review\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_penalty_description\": {\"type\": \"str\"}, \"u_regulation_status\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}}, \"u_dpr_fulfillment_task\": {\"u_task_number\": {\"type\": \"str\"}, \"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_assigned_owner\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_task_type\": {\"type\": \"str\"}, \"u_task_state\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_data_system\": {\"FK\": \"u_dpr_data_system\"}, \"u_task_description\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_records_affected\": {\"type\": \"int\"}, \"u_verification_required\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_effort_hours\": {\"type\": \"decimal\"}}, \"u_dpr_identity_verification\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_data_subject\": {\"FK\": \"u_dpr_data_subject\"}, \"u_verification_method\": {\"type\": \"str\"}, \"u_verification_state\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_verified_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_failure_reason\": {\"type\": \"str\"}, \"u_attempts_count\": {\"type\": \"int\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_risk_score\": {\"type\": \"int\"}, \"u_automated_check\": {\"type\": \"bool\"}}, \"u_dpr_deadline_extension\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_requested_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_original_deadline\": {\"type\": \"str\"}, \"u_extended_deadline\": {\"type\": \"str\"}, \"u_extension_days\": {\"type\": \"int\"}, \"u_justification\": {\"type\": \"str\"}, \"u_extension_state\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_subject_notified\": {\"type\": \"bool\"}, \"u_notification_date\": {\"type\": \"str\"}, \"u_regulation_compliant\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_dpr_communication_log\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_sent_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_communication_type\": {\"type\": \"str\"}, \"u_direction\": {\"type\": \"str\"}, \"u_sent_date\": {\"type\": \"str\"}, \"u_subject_line\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_state\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_template_used\": {\"FK\": \"u_dpr_notification_template\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}}, \"u_dpr_steward_registry\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email_address\": {\"type\": \"str\"}, \"u_steward_role\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_max_concurrent_tasks\": {\"type\": \"int\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_phone_number\": {\"type\": \"str\"}, \"u_onboarded_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_dpr_data_system\": {\"u_system_name\": {\"type\": \"str\"}, \"u_system_owner\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_system_type\": {\"type\": \"str\"}, \"u_data_categories\": {\"type\": \"str\"}, \"u_contains_pii\": {\"type\": \"bool\"}, \"u_erasure_capable\": {\"type\": \"bool\"}, \"u_export_capable\": {\"type\": \"bool\"}, \"u_average_response_hours\": {\"type\": \"decimal\"}, \"u_last_audit_date\": {\"type\": \"str\"}, \"u_system_status\": {\"type\": \"str\"}, \"u_technical_contact\": {\"type\": \"str\"}, \"u_hosting_environment\": {\"type\": \"str\"}}, \"u_dpr_notification_template\": {\"u_template_name\": {\"type\": \"str\"}, \"u_template_code\": {\"type\": \"str\"}, \"u_trigger_state\": {\"type\": \"str\"}, \"u_subject_line\": {\"type\": \"str\"}, \"u_body_text\": {\"type\": \"str\"}, \"u_language\": {\"type\": \"str\"}, \"u_channel\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_regulation\": {\"FK\": \"u_dpr_privacy_regulation\"}, \"u_version\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_auto_send\": {\"type\": \"bool\"}}, \"u_dpr_audit_trail\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_performed_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "erasure_in_review_legal_flag", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_request_type=2^u_stateCHANGESTO5^u_priority=1", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set legal_review_required to true on current record\n var oldLegalReq = current.getValue('u_legal_review_required');\n current.setValue('u_legal_review_required', 'true');\n _ewmLog('u_dpr_subject_request', 'u_legal_review_required', oldLegalReq, current.getValue('u_legal_review_required'), '');\n\n // 2. Set legal_review_outcome to Pending (1)\n var oldOutcome = current.getValue('u_legal_review_outcome');\n current.setValue('u_legal_review_outcome', '1');\n _ewmLog('u_dpr_subject_request', 'u_legal_review_outcome', oldOutcome, current.getValue('u_legal_review_outcome'), '');\n\n // 3. Stamp subject_description with legal review notice\n var oldDesc = current.getValue('u_subject_description');\n current.setValue('u_subject_description', 'Mandatory legal review initiated for erasure request');\n _ewmLog('u_dpr_subject_request', 'u_subject_description', oldDesc, current.getValue('u_subject_description'), '');\n\n // 4. Insert audit trail record for the state change\n var gr = new GlideRecord('u_dpr_audit_trail');\n gr.initialize();\n gr.setValue('u_subject_request', current.getUniqueValue());\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getUniqueValue(), '');\n\n gr.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n\n gr.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_dpr_audit_trail', 'u_action_date', '', gr.getValue('u_action_date'), '');\n\n var prevState = previous ? previous.getValue('u_state') : '';\n gr.setValue('u_previous_state', prevState);\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', prevState, '');\n\n gr.setValue('u_new_state', '5');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', '5', '');\n\n gr.setValue('u_comments', 'Legal review flagged for high-priority erasure request entering Closed');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Legal review flagged for high-priority erasure request entering Closed', '');\n\n gr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "after_ins_erasure_high_init_verif", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_request_type=2^u_stateCHANGESTO5^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Create Identity Verification record for this high-priority erasure request\n var ivGr = new GlideRecord('u_dpr_identity_verification');\n ivGr.initialize();\n ivGr.setValue('u_subject_request', current.getValue('u_number'));\n _ewmLog('u_dpr_identity_verification', 'u_subject_request', '', current.getValue('u_number'), '');\n\n ivGr.setValue('u_data_subject', current.getValue('u_data_subject'));\n _ewmLog('u_dpr_identity_verification', 'u_data_subject', '', current.getValue('u_data_subject'), '');\n\n ivGr.setValue('u_verification_method', '1');\n _ewmLog('u_dpr_identity_verification', 'u_verification_method', '', '1', '');\n\n ivGr.setValue('u_verification_state', '1');\n _ewmLog('u_dpr_identity_verification', 'u_verification_state', '', '1', '');\n\n var nowDt = new GlideDateTime().toString();\n ivGr.setValue('u_initiated_date', nowDt);\n _ewmLog('u_dpr_identity_verification', 'u_initiated_date', '', nowDt, '');\n\n try {\n var ivResult = ivGr.insert();\n if (!ivResult) { _ewmLog('','','','', 'GR insert failed on u_dpr_identity_verification: ' + ivGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Create Audit Trail record logging the state change\n var atGr = new GlideRecord('u_dpr_audit_trail');\n atGr.initialize();\n atGr.setValue('u_subject_request', current.getValue('u_number'));\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getValue('u_number'), '');\n\n atGr.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n\n atGr.setValue('u_action_date', nowDt);\n _ewmLog('u_dpr_audit_trail', 'u_action_date', '', nowDt, '');\n\n var prevState = previous ? previous.getValue('u_state') : '';\n atGr.setValue('u_previous_state', prevState);\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', prevState, '');\n\n atGr.setValue('u_new_state', '5');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', '5', '');\n\n atGr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n\n atGr.setValue('u_comments', 'High-priority erasure request closed; identity verification initiated automatically.');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'High-priority erasure request closed; identity verification initiated automatically.', '');\n\n try {\n var atResult = atGr.insert();\n if (!atResult) { _ewmLog('','','','', 'GR insert failed on u_dpr_audit_trail: ' + atGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "create_tasks_on_in_fulfillment", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a fulfillment task for this request\n var grTask = new GlideRecord('u_dpr_fulfillment_task');\n grTask.initialize();\n grTask.setValue('u_subject_request', current.getValue('u_number'));\n grTask.setValue('u_task_state', '1');\n _ewmLog('u_dpr_fulfillment_task', 'u_task_state', '', '1', '');\n grTask.setValue('u_priority', current.getValue('u_priority') || '2');\n _ewmLog('u_dpr_fulfillment_task', 'u_priority', '', grTask.getValue('u_priority'), '');\n try {\n var rTask = grTask.insert();\n if (!rTask) { _ewmLog('','','','', 'GR insert failed on u_dpr_fulfillment_task: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a communication log entry notifying the data subject\n var grComm = new GlideRecord('u_dpr_communication_log');\n grComm.initialize();\n grComm.setValue('u_subject_request', current.getValue('u_number'));\n grComm.setValue('u_communication_type', '1');\n _ewmLog('u_dpr_communication_log', 'u_communication_type', '', '1', '');\n grComm.setValue('u_direction', '1');\n _ewmLog('u_dpr_communication_log', 'u_direction', '', '1', '');\n grComm.setValue('u_subject_line', 'Your privacy request is now being fulfilled');\n _ewmLog('u_dpr_communication_log', 'u_subject_line', '', 'Your privacy request is now being fulfilled', '');\n grComm.setValue('u_delivery_state', '1');\n _ewmLog('u_dpr_communication_log', 'u_delivery_state', '', '1', '');\n try {\n var rComm = grComm.insert();\n if (!rComm) { _ewmLog('','','','', 'GR insert failed on u_dpr_communication_log: ' + grComm.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert an audit trail entry for the state change\n var grAudit = new GlideRecord('u_dpr_audit_trail');\n grAudit.initialize();\n grAudit.setValue('u_subject_request', current.getValue('u_number'));\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n var prevState = previous ? previous.getValue('u_state') : '';\n grAudit.setValue('u_previous_state', prevState);\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', prevState, '');\n grAudit.setValue('u_new_state', '5');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', '5', '');\n grAudit.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed on u_dpr_audit_trail: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "close_pending_review_erasure_cancel_tasks", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_stateCHANGESTO5^u_legal_review_outcome=1^u_request_type=2", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Cancel all open fulfillment tasks linked to this erasure request pending legal review\n var grTask = new GlideRecord('u_dpr_fulfillment_task');\n grTask.addQuery('u_subject_request', current.getUniqueValue());\n grTask.addQuery('u_task_state', '1'); // Open\n grTask.query();\n while (grTask.next()) {\n var oldState = grTask.getValue('u_task_state');\n grTask.setValue('u_task_state', '4'); // Cancelled\n _ewmLog('u_dpr_fulfillment_task', 'u_task_state', oldState, grTask.getValue('u_task_state'), '');\n\n var oldNotes = grTask.getValue('u_completion_notes');\n grTask.setValue('u_completion_notes', 'Auto-cancelled: erasure request closed while legal review is pending');\n _ewmLog('u_dpr_fulfillment_task', 'u_completion_notes', oldNotes, grTask.getValue('u_completion_notes'), '');\n\n try {\n var r = grTask.update();\n if (!r) { _ewmLog('', '', '', '', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('', '', '', '', e.message || String(e)); }\n }\n\n // 2. Insert audit trail entry for the closure with pending legal review\n var grAudit = new GlideRecord('u_dpr_audit_trail');\n grAudit.initialize();\n grAudit.setValue('u_subject_request', current.getUniqueValue());\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getUniqueValue(), '');\n\n grAudit.setValue('u_action_type', '1'); // State Change\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n\n grAudit.setValue('u_previous_state', previous.getValue('u_state'));\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', previous.getValue('u_state'), '');\n\n grAudit.setValue('u_new_state', '5');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', '5', '');\n\n grAudit.setValue('u_comments', 'Erasure request closed with legal review still pending; fulfillment tasks cancelled');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Erasure request closed with legal review still pending; fulfillment tasks cancelled', '');\n\n grAudit.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n\n grAudit.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_dpr_audit_trail', 'u_action_date', '', new GlideDateTime().getDisplayValue(), '');\n\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('', '', '', '', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('', '', '', '', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "close_request_update_subject_audit", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Data Subject: mark identity_verified=true, add notes, set consent_on_file\n var dsRef = current.getValue('u_data_subject');\n if (dsRef) {\n var ds = new GlideRecord('u_dpr_data_subject');\n ds.addQuery('sys_id', dsRef);\n ds.query();\n if (ds.next()) {\n var oldVerified = ds.getValue('u_identity_verified');\n ds.setValue('u_identity_verified', 'true');\n _ewmLog('u_dpr_data_subject', 'u_identity_verified', oldVerified, ds.getValue('u_identity_verified'), '');\n\n var oldConsent = ds.getValue('u_consent_on_file');\n ds.setValue('u_consent_on_file', 'true');\n _ewmLog('u_dpr_data_subject', 'u_consent_on_file', oldConsent, ds.getValue('u_consent_on_file'), '');\n\n var oldNotes = ds.getValue('u_notes');\n ds.setValue('u_notes', 'Request ' + current.getValue('u_number') + ' closed and fulfilled');\n _ewmLog('u_dpr_data_subject', 'u_notes', oldNotes, ds.getValue('u_notes'), '');\n\n try {\n var r1 = ds.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + ds.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert audit trail entry for the closure state change\n var at = new GlideRecord('u_dpr_audit_trail');\n at.initialize();\n at.setValue('u_subject_request', current.getUniqueValue());\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getUniqueValue(), '');\n\n at.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n\n at.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_dpr_audit_trail', 'u_action_date', '', at.getValue('u_action_date'), '');\n\n at.setValue('u_previous_state', previous.getValue('u_state'));\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', previous.getValue('u_state'), '');\n\n at.setValue('u_new_state', '5');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', '5', '');\n\n at.setValue('u_comments', 'Request closed - all fulfillment tasks completed');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Request closed - all fulfillment tasks completed', '');\n\n at.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n\n try {\n var r2 = at.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + at.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_dpr_subject_request", "documentkey": "e1c259a9013143103e48918ce4a0a645", "fieldname": "u_state", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_dpr_audit_trail", "documentkey": "a6d29da9013143103e48918ce4a0a645", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Legal review flagged for high-priority erasure request entering Closed"}, {"tablename": "u_dpr_audit_trail", "documentkey": "a6d29da9013143103e48918ce4a0a645", "fieldname": "u_action_date", "oldvalue": "", "newvalue": "2026-06-30 03:55:03"}, {"tablename": "u_dpr_subject_request", "documentkey": "e1c259a9013143103e48918ce4a0a645", "fieldname": "u_subject_description", "oldvalue": "Request to erase all personal data", "newvalue": "Mandatory legal review initiated for erasure request"}, {"tablename": "u_dpr_audit_trail", "documentkey": "a6d29da9013143103e48918ce4a0a645", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_audit_trail", "documentkey": "a6d29da9013143103e48918ce4a0a645", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_subject_request", "documentkey": "e1c259a9013143103e48918ce4a0a645", "fieldname": "u_legal_review_outcome", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_audit_trail", "documentkey": "a6d29da9013143103e48918ce4a0a645", "fieldname": "u_subject_request", "oldvalue": "", "newvalue": "e1c259a9013143103e48918ce4a0a645"}, {"tablename": "u_dpr_subject_request", "documentkey": "e1c259a9013143103e48918ce4a0a645", "fieldname": "u_legal_review_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_dpr_audit_trail", 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"u_identity_verified", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "7ed29da9013143103e48918ce4a0a676", "u_br_name": "close_request_update_subject_audit", "u_table_name": "u_dpr_data_subject", "u_field_name": "u_notes", "u_old_value": "Initial registration note", "u_new_value": "Request DSR0009001 closed and fulfilled", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "a6d29da9013143103e48918ce4a0a649", "u_br_name": "after_ins_erasure_high_init_verif", "u_table_name": "u_dpr_identity_verification", "u_field_name": "u_initiated_date", "u_old_value": "", "u_new_value": "2026-06-30 10:55:03", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "aed29da9013143103e48918ce4a0a663", "u_br_name": "after_ins_erasure_high_init_verif", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_subject_request", "u_old_value": "", "u_new_value": "DSR0009001", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "b2d29da9013143103e48918ce4a0a666", "u_br_name": "after_ins_erasure_high_init_verif", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "b2d29da9013143103e48918ce4a0a674", "u_br_name": "close_pending_review_erasure_cancel_task", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_action_date", "u_old_value": "", "u_new_value": "2026-06-30 03:55:04", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "b6d29da9013143103e48918ce4a0a678", "u_br_name": "close_request_update_subject_audit", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_subject_request", "u_old_value": "", "u_new_value": "e1c259a9013143103e48918ce4a0a645", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "bad29da9013143103e48918ce4a0a668", "u_br_name": "create_tasks_on_in_fulfillment", "u_table_name": "u_dpr_fulfillment_task", "u_field_name": "u_task_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "bad29da9013143103e48918ce4a0a66b", "u_br_name": "create_tasks_on_in_fulfillment", "u_table_name": "u_dpr_communication_log", "u_field_name": "u_subject_line", "u_old_value": "", "u_new_value": "Your privacy request is now being fulfilled", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "bad29da9013143103e48918ce4a0a67a", "u_br_name": "close_request_update_subject_audit", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "bed29da9013143103e48918ce4a0a66e", "u_br_name": "create_tasks_on_in_fulfillment", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "bed29da9013143103e48918ce4a0a671", "u_br_name": "close_pending_review_erasure_cancel_task", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "e6d29da9013143103e48918ce4a0a664", "u_br_name": "after_ins_erasure_high_init_verif", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "f2d29da9013143103e48918ce4a0a669", "u_br_name": "create_tasks_on_in_fulfillment", "u_table_name": "u_dpr_fulfillment_task", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "f2d29da9013143103e48918ce4a0a66c", "u_br_name": "create_tasks_on_in_fulfillment", "u_table_name": "u_dpr_communication_log", "u_field_name": "u_delivery_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "f2d29da9013143103e48918ce4a0a676", "u_br_name": "close_request_update_subject_audit", "u_table_name": "u_dpr_data_subject", "u_field_name": "u_consent_on_file", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "f2d29da9013143103e48918ce4a0a67b", "u_br_name": "close_request_update_subject_audit", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Request closed - all fulfillment tasks completed", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "f6d29da9013143103e48918ce4a0a66f", "u_br_name": "create_tasks_on_in_fulfillment", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_is_system_generated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "f6d29da9013143103e48918ce4a0a672", "u_br_name": "close_pending_review_erasure_cancel_task", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "fad29da9013143103e48918ce4a0a666", "u_br_name": "after_ins_erasure_high_init_verif", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_is_system_generated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}, {"sys_id": "fed29da9013143103e48918ce4a0a678", "u_br_name": "close_request_update_subject_audit", "u_table_name": "u_dpr_audit_trail", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:55:04"}], "metadata": "{\"domain\": \"data_privacy_request\", \"primary_table\": \"u_dpr_subject_request\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 62}"} {"tool_name": "insert_dpr_subject_request", "parameters": "{\"table_name\": \"u_dpr_subject_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"DSR0001001\", \"u_data_subject\": \"@data_subject_1.sys_id\", \"u_request_type\": \"1\", \"u_state\": \"1\", \"u_submitted_date\": \"2024-06-15 10:30:00\", \"u_response_deadline\": \"2024-07-15\", \"u_subject_description\": \"Request to access all personal data held on file\", \"u_legal_review_required\": \"true\", \"u_legal_review_outcome\": \"2\", \"u_priority\": \"3\"}}", "seed_data": null, "supporting_data": "{\"data_subject_1\": {\"u_notes\": \"Active privacy request submitted\", \"u_identity_verified\": \"true\", \"u_is_minor\": \"false\", \"u_registration_date\": \"2024-01-10 09:00:00\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:55:30\", \"sys_tags\": \"\", \"u_email_address\": \"elena.vasquez@example.com\", \"sys_id\": \"8390692901f143103e48918ce4a0a6d8\", \"u_subject_type\": \"1\", \"sys_updated_by\": \"admin\", \"u_country_of_residence\": \"Germany\", \"sys_created_on\": \"2026-06-30 11:55:10\", \"u_phone_number\": \"+1-555-0142\", \"u_preferred_language\": \"English\", \"u_date_of_birth\": \"1988-03-15\", \"u_consent_on_file\": \"true\", \"sys_created_by\": \"admin\", \"u_full_name\": \"Elena Vasquez\"}, \"identity_verif_preexisting\": {\"u_notes\": \"Auto-verified: subject identity and consent confirmed\", \"u_document_type\": \"National ID\", \"u_attempts_count\": \"1\", \"sys_mod_count\": \"1\", \"u_completed_date\": \"\", \"u_automated_check\": \"true\", \"u_verified_by\": \"\", \"u_failure_reason\": \"\", \"sys_updated_on\": \"2026-06-30 11:55:30\", \"sys_tags\": \"\", \"sys_id\": \"0b90692901f143103e48918ce4a0a6ed\", \"u_verification_method\": \"2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:55:10\", \"u_subject_request\": \"\", \"u_data_subject\": \"8390692901f143103e48918ce4a0a6d8\", \"u_risk_score\": \"0\", \"u_verification_state\": \"3\", \"u_expiry_date\": \"\", \"sys_created_by\": \"admin\", \"u_initiated_date\": \"2024-06-01 08:00:00\"}}", "schema": "{\"u_dpr_subject_request\": {\"u_number\": {\"type\": \"str\"}, \"u_data_subject\": {\"FK\": \"u_dpr_data_subject\"}, \"u_regulation\": {\"FK\": \"u_dpr_privacy_regulation\"}, \"u_request_type\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_response_deadline\": {\"type\": \"str\"}, \"u_subject_description\": {\"type\": \"str\"}, \"u_legal_review_required\": {\"type\": \"bool\"}, \"u_legal_review_outcome\": {\"type\": \"str\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_fulfilled_date\": {\"type\": \"str\"}, \"u_assigned_steward\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_priority\": {\"type\": \"str\"}, \"u_closure_notes\": {\"type\": \"str\"}}, \"u_dpr_data_subject\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email_address\": {\"type\": \"str\"}, \"u_phone_number\": {\"type\": \"str\"}, \"u_country_of_residence\": {\"type\": \"str\"}, \"u_subject_type\": {\"type\": \"str\"}, \"u_preferred_language\": {\"type\": \"str\"}, \"u_date_of_birth\": {\"type\": \"str\"}, \"u_is_minor\": {\"type\": \"bool\"}, \"u_consent_on_file\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_identity_verified\": {\"type\": \"bool\"}}, \"u_dpr_privacy_regulation\": {\"u_regulation_name\": {\"type\": \"str\"}, \"u_short_code\": {\"type\": \"str\"}, \"u_jurisdiction\": {\"type\": \"str\"}, \"u_max_response_days\": {\"type\": \"int\"}, \"u_extension_allowed\": {\"type\": \"bool\"}, \"u_max_extension_days\": {\"type\": \"int\"}, \"u_erasure_legal_review\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_penalty_description\": {\"type\": \"str\"}, \"u_regulation_status\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}}, \"u_dpr_fulfillment_task\": {\"u_task_number\": {\"type\": \"str\"}, \"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_assigned_owner\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_task_type\": {\"type\": \"str\"}, \"u_task_state\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_data_system\": {\"FK\": \"u_dpr_data_system\"}, \"u_task_description\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_records_affected\": {\"type\": \"int\"}, \"u_verification_required\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_effort_hours\": {\"type\": \"decimal\"}}, \"u_dpr_identity_verification\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_data_subject\": {\"FK\": \"u_dpr_data_subject\"}, \"u_verification_method\": {\"type\": \"str\"}, \"u_verification_state\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_verified_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_failure_reason\": {\"type\": \"str\"}, \"u_attempts_count\": {\"type\": \"int\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_risk_score\": {\"type\": \"int\"}, \"u_automated_check\": {\"type\": \"bool\"}}, \"u_dpr_deadline_extension\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_requested_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_original_deadline\": {\"type\": \"str\"}, \"u_extended_deadline\": {\"type\": \"str\"}, \"u_extension_days\": {\"type\": \"int\"}, \"u_justification\": {\"type\": \"str\"}, \"u_extension_state\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_subject_notified\": {\"type\": \"bool\"}, \"u_notification_date\": {\"type\": \"str\"}, \"u_regulation_compliant\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_dpr_communication_log\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_sent_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_communication_type\": {\"type\": \"str\"}, \"u_direction\": {\"type\": \"str\"}, \"u_sent_date\": {\"type\": \"str\"}, \"u_subject_line\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_state\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_template_used\": {\"FK\": \"u_dpr_notification_template\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}}, \"u_dpr_steward_registry\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email_address\": {\"type\": \"str\"}, \"u_steward_role\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_max_concurrent_tasks\": {\"type\": \"int\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_phone_number\": {\"type\": \"str\"}, \"u_onboarded_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_dpr_data_system\": {\"u_system_name\": {\"type\": \"str\"}, \"u_system_owner\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_system_type\": {\"type\": \"str\"}, \"u_data_categories\": {\"type\": \"str\"}, \"u_contains_pii\": {\"type\": \"bool\"}, \"u_erasure_capable\": {\"type\": \"bool\"}, \"u_export_capable\": {\"type\": \"bool\"}, \"u_average_response_hours\": {\"type\": \"decimal\"}, \"u_last_audit_date\": {\"type\": \"str\"}, \"u_system_status\": {\"type\": \"str\"}, \"u_technical_contact\": {\"type\": \"str\"}, \"u_hosting_environment\": {\"type\": \"str\"}}, \"u_dpr_notification_template\": {\"u_template_name\": {\"type\": \"str\"}, \"u_template_code\": {\"type\": \"str\"}, \"u_trigger_state\": {\"type\": \"str\"}, \"u_subject_line\": {\"type\": \"str\"}, \"u_body_text\": {\"type\": \"str\"}, \"u_language\": {\"type\": \"str\"}, \"u_channel\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_regulation\": {\"FK\": \"u_dpr_privacy_regulation\"}, \"u_version\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_auto_send\": {\"type\": \"bool\"}}, \"u_dpr_audit_trail\": {\"u_subject_request\": {\"FK\": \"u_dpr_subject_request\"}, \"u_performed_by\": {\"FK\": \"u_dpr_steward_registry\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "after_insert_init_request_processing", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_state=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert identity verification record for the new request\n var grVerif = new GlideRecord('u_dpr_identity_verification');\n grVerif.initialize();\n grVerif.setValue('u_subject_request', current.getValue('u_number'));\n grVerif.setValue('u_verification_state', '1');\n _ewmLog('u_dpr_identity_verification', 'u_verification_state', '', '1', '');\n grVerif.setValue('u_attempts_count', '0');\n _ewmLog('u_dpr_identity_verification', 'u_attempts_count', '', '0', '');\n try {\n var r1 = grVerif.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grVerif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert audit trail entry for the submission\n var grAudit = new GlideRecord('u_dpr_audit_trail');\n grAudit.initialize();\n grAudit.setValue('u_subject_request', current.getValue('u_number'));\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n grAudit.setValue('u_new_state', 'Submitted');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', 'Submitted', '');\n grAudit.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Update the data subject record to flag active request processing\n var dsRef = current.getValue('u_data_subject');\n if (dsRef) {\n var grDS = new GlideRecord('u_dpr_data_subject');\n grDS.addQuery('sys_id', dsRef);\n grDS.query();\n if (grDS.next()) {\n var oldNotes = grDS.getValue('u_notes');\n grDS.setValue('u_notes', 'Active privacy request submitted');\n _ewmLog('u_dpr_data_subject', 'u_notes', oldNotes, 'Active privacy request submitted', '');\n try {\n var r3 = grDS.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grDS.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "verified_subject_sync_records", "fires_on_table": "u_dpr_data_subject", "filter_condition": "u_identity_verified=true^u_consent_on_file=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all identity verification records for this data subject:\n // set verification_state to Passed and automated_check to true\n var grIv = new GlideRecord('u_dpr_identity_verification');\n grIv.addQuery('u_data_subject', current.getUniqueValue());\n grIv.query();\n while (grIv.next()) {\n var oldState = grIv.getValue('u_verification_state');\n grIv.setValue('u_verification_state', '3');\n _ewmLog('u_dpr_identity_verification', 'u_verification_state', oldState, grIv.getValue('u_verification_state'), '');\n\n var oldAuto = grIv.getValue('u_automated_check');\n grIv.setValue('u_automated_check', 'true');\n _ewmLog('u_dpr_identity_verification', 'u_automated_check', oldAuto, grIv.getValue('u_automated_check'), '');\n\n var oldNotes = grIv.getValue('u_notes');\n grIv.setValue('u_notes', 'Auto-verified: subject identity and consent confirmed');\n _ewmLog('u_dpr_identity_verification', 'u_notes', oldNotes, grIv.getValue('u_notes'), '');\n\n try {\n var r1 = grIv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grIv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a communication log entry notifying the subject of verification\n var grCl = new GlideRecord('u_dpr_communication_log');\n grCl.initialize();\n\n // Find the subject request linked to this data subject via identity verification\n var grLookup = new GlideRecord('u_dpr_identity_verification');\n grLookup.addQuery('u_data_subject', current.getUniqueValue());\n grLookup.setLimit(1);\n grLookup.query();\n var reqRef = '';\n if (grLookup.next()) {\n reqRef = grLookup.getValue('u_subject_request');\n }\n\n grCl.setValue('u_subject_request', reqRef);\n _ewmLog('u_dpr_communication_log', 'u_subject_request', '', reqRef, '');\n\n grCl.setValue('u_communication_type', '1');\n _ewmLog('u_dpr_communication_log', 'u_communication_type', '', '1', '');\n\n grCl.setValue('u_direction', '1');\n _ewmLog('u_dpr_communication_log', 'u_direction', '', '1', '');\n\n grCl.setValue('u_subject_line', 'Identity Verification Confirmed');\n _ewmLog('u_dpr_communication_log', 'u_subject_line', '', 'Identity Verification Confirmed', '');\n\n grCl.setValue('u_message_body', 'Your identity has been verified and your privacy request is now being processed.');\n _ewmLog('u_dpr_communication_log', 'u_message_body', '', 'Your identity has been verified and your privacy request is now being processed.', '');\n\n grCl.setValue('u_delivery_state', '1');\n _ewmLog('u_dpr_communication_log', 'u_delivery_state', '', '1', '');\n\n grCl.setValue('u_recipient_email', current.getValue('u_email_address'));\n _ewmLog('u_dpr_communication_log', 'u_recipient_email', '', current.getValue('u_email_address'), '');\n\n grCl.setValue('u_retry_count', '0');\n _ewmLog('u_dpr_communication_log', 'u_retry_count', '', '0', '');\n\n try {\n var r2 = grCl.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grCl.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "verification_passed_init_fulfillment", "fires_on_table": "u_dpr_identity_verification", "filter_condition": "u_verification_stateCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update current identity verification record - set automated_check and risk_score\n var oldAutoCheck = current.getValue('u_automated_check');\n current.setValue('u_automated_check', 'true');\n _ewmLog('u_dpr_identity_verification', 'u_automated_check', oldAutoCheck, current.getValue('u_automated_check'), '');\n\n var oldRiskScore = current.getValue('u_risk_score');\n current.setValue('u_risk_score', '0');\n _ewmLog('u_dpr_identity_verification', 'u_risk_score', oldRiskScore, current.getValue('u_risk_score'), '');\n\n // 2. Insert a fulfillment task for the associated subject request\n var grTask = new GlideRecord('u_dpr_fulfillment_task');\n grTask.initialize();\n grTask.setValue('u_subject_request', current.getValue('u_subject_request'));\n _ewmLog('u_dpr_fulfillment_task', 'u_subject_request', '', current.getValue('u_subject_request'), '');\n grTask.setValue('u_task_type', '1');\n _ewmLog('u_dpr_fulfillment_task', 'u_task_type', '', '1', '');\n grTask.setValue('u_task_state', '1');\n _ewmLog('u_dpr_fulfillment_task', 'u_task_state', '', '1', '');\n grTask.setValue('u_priority', '1');\n _ewmLog('u_dpr_fulfillment_task', 'u_priority', '', '1', '');\n grTask.setValue('u_task_description', 'Auto-generated after identity verification passed');\n _ewmLog('u_dpr_fulfillment_task', 'u_task_description', '', 'Auto-generated after identity verification passed', '');\n grTask.setValue('u_verification_required', 'true');\n _ewmLog('u_dpr_fulfillment_task', 'u_verification_required', '', 'true', '');\n try {\n var r1 = grTask.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert an audit trail entry recording the verification pass\n var grAudit = new GlideRecord('u_dpr_audit_trail');\n grAudit.initialize();\n grAudit.setValue('u_subject_request', current.getValue('u_subject_request'));\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getValue('u_subject_request'), '');\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n grAudit.setValue('u_previous_state', 'Pending Verification');\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', 'Pending Verification', '');\n grAudit.setValue('u_new_state', 'Verified');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', 'Verified', '');\n grAudit.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n grAudit.setValue('u_comments', 'Identity verification passed - fulfillment task created');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Identity verification passed - fulfillment task created', '');\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "task_created_update_req_and_notify", "fires_on_table": "u_dpr_fulfillment_task", "filter_condition": "u_task_state=1^u_task_type=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the parent subject request to In Fulfillment state and set priority\n var reqRef = current.getValue('u_subject_request');\n if (reqRef) {\n var gr = new GlideRecord('u_dpr_subject_request');\n gr.addQuery('sys_id', reqRef);\n gr.query();\n if (gr.next()) {\n var oldState = gr.getValue('u_state');\n gr.setValue('u_state', '4');\n _ewmLog('u_dpr_subject_request', 'u_state', oldState, gr.getValue('u_state'), '');\n\n var oldPriority = gr.getValue('u_priority');\n gr.setValue('u_priority', '1');\n _ewmLog('u_dpr_subject_request', 'u_priority', oldPriority, gr.getValue('u_priority'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a communication log entry notifying about task creation\n var cl = new GlideRecord('u_dpr_communication_log');\n cl.initialize();\n cl.setValue('u_subject_request', reqRef);\n _ewmLog('u_dpr_communication_log', 'u_subject_request', '', reqRef, '');\n\n cl.setValue('u_communication_type', '2');\n _ewmLog('u_dpr_communication_log', 'u_communication_type', '', '2', '');\n\n cl.setValue('u_direction', '1');\n _ewmLog('u_dpr_communication_log', 'u_direction', '', '1', '');\n\n try {\n var r2 = cl.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + cl.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "req_in_fulfillment_cascade_tasks", "fires_on_table": "u_dpr_subject_request", "filter_condition": "u_stateCHANGESTO4^u_legal_review_outcome=2^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update all open fulfillment tasks to In Progress with High priority\n var ft = new GlideRecord('u_dpr_fulfillment_task');\n ft.addQuery('u_subject_request', current.getUniqueValue());\n ft.addQuery('u_task_state', '1');\n ft.query();\n while (ft.next()) {\n var oldState = ft.getValue('u_task_state');\n ft.setValue('u_task_state', '2');\n _ewmLog('u_dpr_fulfillment_task', 'u_task_state', oldState, ft.getValue('u_task_state'), '');\n\n var oldPri = ft.getValue('u_priority');\n ft.setValue('u_priority', '1');\n _ewmLog('u_dpr_fulfillment_task', 'u_priority', oldPri, ft.getValue('u_priority'), '');\n\n try {\n var r1 = ft.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + ft.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit trail entry for state change to In Fulfillment\n var at = new GlideRecord('u_dpr_audit_trail');\n at.initialize();\n at.setValue('u_subject_request', current.getUniqueValue());\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getUniqueValue(), '');\n\n at.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n\n at.setValue('u_previous_state', '3');\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', '3', '');\n\n at.setValue('u_new_state', '4');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', '4', '');\n\n at.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n\n at.setValue('u_comments', 'Request moved to In Fulfillment after legal approval');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Request moved to In Fulfillment after legal approval', '');\n\n try {\n var r2 = at.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + at.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert communication log notifying data subject of fulfillment start\n var cl = new GlideRecord('u_dpr_communication_log');\n cl.initialize();\n cl.setValue('u_subject_request', current.getUniqueValue());\n _ewmLog('u_dpr_communication_log', 'u_subject_request', '', current.getUniqueValue(), '');\n\n cl.setValue('u_communication_type', '1');\n _ewmLog('u_dpr_communication_log', 'u_communication_type', '', '1', '');\n\n cl.setValue('u_direction', '1');\n _ewmLog('u_dpr_communication_log', 'u_direction', '', '1', '');\n\n cl.setValue('u_subject_line', 'Your privacy request is now being fulfilled');\n _ewmLog('u_dpr_communication_log', 'u_subject_line', '', 'Your privacy request is now being fulfilled', '');\n\n cl.setValue('u_delivery_state', '1');\n _ewmLog('u_dpr_communication_log', 'u_delivery_state', '', '1', '');\n\n cl.setValue('u_message_body', 'Your data subject request has been legally approved and is now in the fulfillment phase. We will notify you upon completion.');\n _ewmLog('u_dpr_communication_log', 'u_message_body', '', 'Your data subject request has been legally approved and is now in the fulfillment phase. We will notify you upon completion.', '');\n\n try {\n var r3 = cl.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + cl.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "task_in_progress_log_and_notify", "fires_on_table": "u_dpr_fulfillment_task", "filter_condition": "u_task_stateCHANGESTO2^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Insert audit trail entry for the task state change\n var grAudit = new GlideRecord('u_dpr_audit_trail');\n grAudit.initialize();\n grAudit.setValue('u_subject_request', current.getValue('u_subject_request'));\n _ewmLog('u_dpr_audit_trail', 'u_subject_request', '', current.getValue('u_subject_request'), '');\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '1', '');\n grAudit.setValue('u_previous_state', 'Open');\n _ewmLog('u_dpr_audit_trail', 'u_previous_state', '', 'Open', '');\n grAudit.setValue('u_new_state', 'In Progress');\n _ewmLog('u_dpr_audit_trail', 'u_new_state', '', 'In Progress', '');\n grAudit.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_dpr_audit_trail', 'u_action_date', '', new GlideDateTime().getDisplayValue(), '');\n grAudit.setValue('u_comments', 'High priority fulfillment task moved to In Progress');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'High priority fulfillment task moved to In Progress', '');\n grAudit.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update existing communication log entries for this request to mark acknowledged\n var grComm = new GlideRecord('u_dpr_communication_log');\n grComm.addQuery('u_subject_request', current.getValue('u_subject_request'));\n grComm.addQuery('u_acknowledged', 'false');\n grComm.query();\n while (grComm.next()) {\n var oldAck = grComm.getValue('u_acknowledged');\n grComm.setValue('u_acknowledged', 'true');\n _ewmLog('u_dpr_communication_log', 'u_acknowledged', oldAck, grComm.getValue('u_acknowledged'), '');\n var oldAckDate = grComm.getValue('u_acknowledgement_date');\n grComm.setValue('u_acknowledgement_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_dpr_communication_log', 'u_acknowledgement_date', oldAckDate, grComm.getValue('u_acknowledgement_date'), '');\n try {\n var rComm = grComm.update();\n if (!rComm) { _ewmLog('','','','', 'GR update failed: ' + grComm.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "comm_ack_confirm_audit_extension", "fires_on_table": "u_dpr_communication_log", "filter_condition": "u_acknowledgedCHANGESTOtrue^u_acknowledgement_dateISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update current communication_log record: mark as Delivered and reset retry_count\n var oldDelivery = current.getValue('u_delivery_state');\n current.setValue('u_delivery_state', '2');\n _ewmLog('u_dpr_communication_log', 'u_delivery_state', oldDelivery, current.getValue('u_delivery_state'), '');\n\n var oldRetry = current.getValue('u_retry_count');\n current.setValue('u_retry_count', '0');\n _ewmLog('u_dpr_communication_log', 'u_retry_count', oldRetry, current.getValue('u_retry_count'), '');\n\n // 2. Insert audit trail entry for the acknowledgement event\n var grAudit = new GlideRecord('u_dpr_audit_trail');\n grAudit.initialize();\n grAudit.setValue('u_subject_request', current.getValue('u_subject_request'));\n grAudit.setValue('u_action_type', '4');\n _ewmLog('u_dpr_audit_trail', 'u_action_type', '', '4', '');\n grAudit.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_dpr_audit_trail', 'u_action_date', '', grAudit.getValue('u_action_date'), '');\n grAudit.setValue('u_comments', 'Communication acknowledged by data subject');\n _ewmLog('u_dpr_audit_trail', 'u_comments', '', 'Communication acknowledged by data subject', '');\n grAudit.setValue('u_is_system_generated', 'true');\n _ewmLog('u_dpr_audit_trail', 'u_is_system_generated', '', 'true', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert deadline extension record flagging regulation compliance review\n var grExt = new GlideRecord('u_dpr_deadline_extension');\n grExt.initialize();\n grExt.setValue('u_subject_request', current.getValue('u_subject_request'));\n grExt.setValue('u_justification', 'Auto-generated upon communication acknowledgement confirmation');\n _ewmLog('u_dpr_deadline_extension', 'u_justification', '', 'Auto-generated upon communication acknowledgement confirmation', '');\n grExt.setValue('u_regulation_compliant', 'true');\n _ewmLog('u_dpr_deadline_extension', 'u_regulation_compliant', '', 'true', '');\n try {\n var rExt = grExt.insert();\n if (!rExt) { _ewmLog('','','','', 'GR insert failed: ' + grExt.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_dpr_fulfillment_task", "documentkey": "0cb02d2901f143103e48918ce4a0a6a0", "fieldname": "u_task_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_audit_trail", "documentkey": "0cb02d2901f143103e48918ce4a0a6a7", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_communication_log", "documentkey": "c8b02d2901f143103e48918ce4a0a6ad", "fieldname": "u_direction", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_subject_request", "documentkey": "c8b0692901f143103e48918ce4a0a6f2", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "0cb02d2901f143103e48918ce4a0a6a0", "fieldname": "u_verification_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_subject_request", "documentkey": "c8b0692901f143103e48918ce4a0a6f2", "fieldname": "u_submitted_date", "oldvalue": "", "newvalue": "2024-06-15 10:30:00"}, {"tablename": "u_dpr_identity_verification", "documentkey": "0b90692901f143103e48918ce4a0a6ed", "fieldname": "u_automated_check", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_dpr_audit_trail", "documentkey": "08b02d2901f143103e48918ce4a0a697", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_communication_log", "documentkey": "08b02d2901f143103e48918ce4a0a6a3", "fieldname": "u_direction", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_communication_log", "documentkey": "c8b02d2901f143103e48918ce4a0a6ad", "fieldname": "u_communication_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_identity_verification", "documentkey": "08b0692901f143103e48918ce4a0a6f5", "fieldname": "u_subject_request", "oldvalue": "", "newvalue": "DSR0001001"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "0cb02d2901f143103e48918ce4a0a6a0", "fieldname": "u_records_affected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_dpr_audit_trail", "documentkey": "0cb02d2901f143103e48918ce4a0a6a7", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "Verified"}, {"tablename": "u_dpr_communication_log", "documentkey": "c8b02d2901f143103e48918ce4a0a6ad", "fieldname": "u_delivery_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_subject_request", "documentkey": "c8b0692901f143103e48918ce4a0a6f2", "fieldname": "u_subject_description", "oldvalue": "", "newvalue": "Request to access all personal data held on file"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": "0cb02d2901f143103e48918ce4a0a6a0", "fieldname": "u_task_description", "oldvalue": "", "newvalue": "Auto-generated after identity verification passed"}, {"tablename": "u_dpr_subject_request", "documentkey": "c8b0692901f143103e48918ce4a0a6f2", "fieldname": "u_data_subject", "oldvalue": "", "newvalue": "8390692901f143103e48918ce4a0a6d8"}, {"tablename": "u_dpr_identity_verification", "documentkey": "0b90692901f143103e48918ce4a0a6ed", "fieldname": "u_verification_state", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_dpr_identity_verification", "documentkey": "08b0692901f143103e48918ce4a0a6f5", "fieldname": "u_attempts_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_dpr_audit_trail", "documentkey": "08b02d2901f143103e48918ce4a0a697", "fieldname": "u_subject_request", "oldvalue": "", "newvalue": "DSR0001001"}, {"tablename": "u_dpr_communication_log", "documentkey": "08b02d2901f143103e48918ce4a0a6a3", "fieldname": "u_delivery_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_audit_trail", "documentkey": "0cb02d2901f143103e48918ce4a0a6a7", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_communication_log", "documentkey": "c8b02d2901f143103e48918ce4a0a6ad", "fieldname": "u_message_body", "oldvalue": "", "newvalue": "Your identity has been verified and your privacy request is now being processed."}, {"tablename": "u_dpr_identity_verification", "documentkey": "08b0692901f143103e48918ce4a0a6f5", "fieldname": "u_verification_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_dpr_fulfillment_task", "documentkey": 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\"u_new_hire\": \"203c016501fd03103e48918ce4a0a6f8\", \"sys_created_on\": \"2026-06-30 10:25:59\", \"u_start_date\": \"2025-02-01\", \"u_all_tasks_complete\": \"false\", \"u_assigned_hr_manager\": \"Lisa Thompson\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"new_hire_1\": {\"u_department\": \"\", \"u_email\": \"jordan.rivera@example.com\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:26:19\", \"sys_tags\": \"\", \"u_offer_accepted_date\": \"2025-01-10\", \"u_background_check_passed\": \"true\", \"u_manager_name\": \"Sarah Chen\", \"u_employment_type\": \"1\", \"sys_id\": \"203c016501fd03103e48918ce4a0a6f8\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:25:59\", \"u_onboarding_status\": \"2\", \"u_expected_start_date\": \"2025-02-01\", \"u_work_location\": \"Main Campus - Building A\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Software Engineer\", \"u_full_name\": \"Jordan Rivera\", \"u_seniority_level\": \"2\"}}", "schema": "{\"u_onb_case\": {\"u_number\": {\"type\": \"str\"}, \"u_new_hire\": {\"FK\": \"u_onb_new_hire\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_target_completion_date\": {\"type\": \"str\"}, \"u_assigned_hr_manager\": {\"type\": \"str\"}, \"u_hiring_manager\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_is_senior_hire\": {\"type\": \"bool\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_all_tasks_complete\": {\"type\": \"bool\"}, \"u_equipment_fulfilled\": {\"type\": \"bool\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_case_notes\": {\"type\": \"str\"}, \"u_onboarding_template\": {\"FK\": \"u_onb_template\"}}, \"u_onb_new_hire\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_onb_department\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_seniority_level\": {\"type\": \"str\"}, \"u_offer_accepted_date\": {\"type\": \"str\"}, \"u_expected_start_date\": {\"type\": \"str\"}, \"u_work_location\": {\"type\": \"str\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_background_check_passed\": {\"type\": \"bool\"}, \"u_onboarding_status\": {\"type\": \"str\"}}, \"u_onb_task\": {\"u_task_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_task_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_assigned_team\": {\"FK\": \"u_onb_department\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_task_state\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_task_category\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_blocked_reason\": {\"type\": \"str\"}}, \"u_onb_equipment_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_equipment_type\": {\"type\": \"str\"}, \"u_equipment_model\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"int\"}, \"u_request_state\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_fulfilled_date\": {\"type\": \"str\"}, \"u_asset_tag\": {\"type\": \"str\"}, \"u_delivery_location\": {\"type\": \"str\"}, \"u_fulfillment_notes\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}}, \"u_onb_access_request\": {\"u_access_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_system_name\": {\"type\": \"str\"}, \"u_access_level\": {\"type\": \"str\"}, \"u_access_state\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_provisioned_date\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_provisioning_notes\": {\"type\": \"str\"}}, \"u_onb_checklist\": {\"u_checklist_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_checklist_name\": {\"type\": \"str\"}, \"u_checklist_type\": {\"type\": \"str\"}, \"u_total_items\": {\"type\": \"int\"}, \"u_completed_items\": {\"type\": \"int\"}, \"u_completion_percentage\": {\"type\": \"decimal\"}, \"u_checklist_state\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_checklist_notes\": {\"type\": \"str\"}}, \"u_onb_department\": {\"u_dept_code\": {\"type\": \"str\"}, \"u_dept_name\": {\"type\": \"str\"}, \"u_dept_head\": {\"type\": \"str\"}, \"u_dept_type\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_onboarding_contact\": {\"type\": \"str\"}, \"u_default_template\": {\"FK\": \"u_onb_template\"}, \"u_headcount\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_avg_onboarding_days\": {\"type\": \"decimal\"}, \"u_escalation_contact\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_onb_template\": {\"u_template_code\": {\"type\": \"str\"}, \"u_template_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_applicable_seniority\": {\"type\": \"str\"}, \"u_total_tasks\": {\"type\": \"int\"}, \"u_estimated_duration_days\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_requires_hr_approval\": {\"type\": \"bool\"}, \"u_version\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}, \"u_employment_type_scope\": {\"type\": \"str\"}}, \"u_onb_approval\": {\"u_approval_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_state\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_onb_orientation\": {\"u_session_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_session_name\": {\"type\": \"str\"}, \"u_session_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_duration_hours\": {\"type\": \"decimal\"}, \"u_facilitator\": {\"type\": \"str\"}, \"u_session_state\": {\"type\": \"str\"}, \"u_attendance_confirmed\": {\"type\": \"bool\"}, \"u_location_or_link\": {\"type\": \"str\"}, \"u_feedback_score\": {\"type\": \"int\"}, \"u_session_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "case_approved_update_tasks_and_hire", "fires_on_table": "u_onb_case", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update all onboarding tasks linked to this case: set pending tasks to In Progress\n var grTask = new GlideRecord('u_onb_task');\n grTask.addQuery('u_onboarding_case', current.getUniqueValue());\n grTask.addQuery('u_task_state', '1');\n grTask.query();\n while (grTask.next()) {\n var oldState = grTask.getValue('u_task_state');\n grTask.setValue('u_task_state', '2');\n _ewmLog('u_onb_task', 'u_task_state', oldState, grTask.getValue('u_task_state'), '');\n\n var oldAssigned = grTask.getValue('u_assigned_to');\n grTask.setValue('u_assigned_to', current.getValue('u_hiring_manager'));\n _ewmLog('u_onb_task', 'u_assigned_to', oldAssigned, grTask.getValue('u_assigned_to'), '');\n\n try {\n var r1 = grTask.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the new hire record to set onboarding_status to In Progress\n var nhRef = current.getValue('u_new_hire');\n if (nhRef) {\n var grHire = new GlideRecord('u_onb_new_hire');\n grHire.addQuery('sys_id', nhRef);\n grHire.query();\n if (grHire.next()) {\n var oldOnbStatus = grHire.getValue('u_onboarding_status');\n grHire.setValue('u_onboarding_status', '2');\n _ewmLog('u_onb_new_hire', 'u_onboarding_status', oldOnbStatus, grHire.getValue('u_onboarding_status'), '');\n\n var oldWorkLoc = grHire.getValue('u_work_location');\n grHire.setValue('u_work_location', 'Main Campus - Building A');\n _ewmLog('u_onb_new_hire', 'u_work_location', oldWorkLoc, grHire.getValue('u_work_location'), '');\n\n try {\n var r2 = grHire.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grHire.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "task_update_set_fields_on_progress", "fires_on_table": "u_onb_task", "filter_condition": "u_task_stateCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When an onboarding task moves to In Progress, update 5 fields on the current task record\n // to reflect assignment details and scheduling information\n\n var old1 = current.getValue('u_assigned_to');\n current.setValue('u_assigned_to', 'onboarding_coordinator');\n _ewmLog('u_onb_task', 'u_assigned_to', old1, current.getValue('u_assigned_to'), '');\n\n var old2 = current.getValue('u_due_date');\n current.setValue('u_due_date', '2025-02-15');\n _ewmLog('u_onb_task', 'u_due_date', old2, current.getValue('u_due_date'), '');\n\n var old3 = current.getValue('u_completion_notes');\n current.setValue('u_completion_notes', 'Task moved to in progress automatically');\n _ewmLog('u_onb_task', 'u_completion_notes', old3, current.getValue('u_completion_notes'), '');\n\n var old4 = current.getValue('u_sequence_order');\n current.setValue('u_sequence_order', 10);\n _ewmLog('u_onb_task', 'u_sequence_order', old4, current.getValue('u_sequence_order'), '');\n\n var old5 = current.getValue('u_description');\n current.setValue('u_description', 'In progress - awaiting completion by assigned coordinator');\n _ewmLog('u_onb_task', 'u_description', old5, current.getValue('u_description'), '');\n\n})(current, previous);"}, {"name": "task_done_create_equip_chk_appr", "fires_on_table": "u_onb_task", "filter_condition": "u_task_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var caseRef = current.getValue('u_onboarding_case');\n\n // 1. Insert Equipment Request for the onboarding case\n var grEquip = new GlideRecord('u_onb_equipment_request');\n grEquip.initialize();\n grEquip.setValue('u_onboarding_case', caseRef);\n _ewmLog('u_onb_equipment_request', 'u_onboarding_case', '', caseRef, '');\n grEquip.setValue('u_equipment_type', '1');\n _ewmLog('u_onb_equipment_request', 'u_equipment_type', '', '1', '');\n grEquip.setValue('u_request_state', '1');\n _ewmLog('u_onb_equipment_request', 'u_request_state', '', '1', '');\n grEquip.setValue('u_quantity', 1);\n _ewmLog('u_onb_equipment_request', 'u_quantity', '', '1', '');\n grEquip.setValue('u_equipment_model', 'Standard Laptop');\n _ewmLog('u_onb_equipment_request', 'u_equipment_model', '', 'Standard Laptop', '');\n grEquip.setValue('u_fulfillment_notes', 'Auto-created when task ' + current.getValue('u_task_number') + ' completed');\n _ewmLog('u_onb_equipment_request', 'u_fulfillment_notes', '', 'Auto-created when task ' + current.getValue('u_task_number') + ' completed', '');\n try {\n var r1 = grEquip.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grEquip.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert Onboarding Checklist for the onboarding case\n var grChk = new GlideRecord('u_onb_checklist');\n grChk.initialize();\n grChk.setValue('u_onboarding_case', caseRef);\n _ewmLog('u_onb_checklist', 'u_onboarding_case', '', caseRef, '');\n grChk.setValue('u_checklist_name', 'Post-Task Completion Checklist');\n _ewmLog('u_onb_checklist', 'u_checklist_name', '', 'Post-Task Completion Checklist', '');\n grChk.setValue('u_checklist_type', '2');\n _ewmLog('u_onb_checklist', 'u_checklist_type', '', '2', '');\n grChk.setValue('u_checklist_state', '1');\n _ewmLog('u_onb_checklist', 'u_checklist_state', '', '1', '');\n grChk.setValue('u_total_items', 5);\n _ewmLog('u_onb_checklist', 'u_total_items', '', '5', '');\n grChk.setValue('u_completed_items', 0);\n _ewmLog('u_onb_checklist', 'u_completed_items', '', '0', '');\n try {\n var r2 = grChk.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grChk.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert Onboarding Approval for the onboarding case\n var grAppr = new GlideRecord('u_onb_approval');\n grAppr.initialize();\n grAppr.setValue('u_onboarding_case', caseRef);\n _ewmLog('u_onb_approval', 'u_onboarding_case', '', caseRef, '');\n grAppr.setValue('u_approval_type', '1');\n _ewmLog('u_onb_approval', 'u_approval_type', '', '1', '');\n grAppr.setValue('u_approval_state', '1');\n _ewmLog('u_onb_approval', 'u_approval_state', '', '1', '');\n grAppr.setValue('u_approver_name', 'HR Manager Auto');\n _ewmLog('u_onb_approval', 'u_approver_name', '', 'HR Manager Auto', '');\n grAppr.setValue('u_is_mandatory', 'true');\n _ewmLog('u_onb_approval', 'u_is_mandatory', '', 'true', '');\n grAppr.setValue('u_comments', 'Auto-generated approval request upon task completion');\n _ewmLog('u_onb_approval', 'u_comments', '', 'Auto-generated approval request upon task completion', '');\n try {\n var r3 = grAppr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "equip_req_create_it_orientation", "fires_on_table": "u_onb_equipment_request", "filter_condition": "u_request_state=1^u_equipment_type=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_onb_orientation');\n gr.initialize();\n\n gr.setValue('u_onboarding_case', current.getValue('u_onboarding_case'));\n _ewmLog('u_onb_orientation', 'u_onboarding_case', '', current.getValue('u_onboarding_case'), '');\n\n gr.setValue('u_session_name', 'IT Setup Orientation - Laptop Provisioning');\n _ewmLog('u_onb_orientation', 'u_session_name', '', 'IT Setup Orientation - Laptop Provisioning', '');\n\n gr.setValue('u_session_type', '2');\n _ewmLog('u_onb_orientation', 'u_session_type', '', '2', '');\n\n gr.setValue('u_session_state', '1');\n _ewmLog('u_onb_orientation', 'u_session_state', '', '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "orient_insert_provision_equip_access", "fires_on_table": "u_onb_orientation", "filter_condition": "u_session_type=2^u_session_state=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update equipment requests linked to the same onboarding case to In Fulfillment\n var caseRef = current.getValue('u_onboarding_case');\n if (caseRef) {\n var eqGr = new GlideRecord('u_onb_equipment_request');\n eqGr.addQuery('u_onboarding_case', caseRef);\n eqGr.query();\n while (eqGr.next()) {\n var oldState = eqGr.getValue('u_request_state');\n eqGr.setValue('u_request_state', '2');\n _ewmLog('u_onb_equipment_request', 'u_request_state', oldState, eqGr.getValue('u_request_state'), '');\n\n var oldLoc = eqGr.getValue('u_delivery_location');\n eqGr.setValue('u_delivery_location', 'IT Staging Area - Building A');\n _ewmLog('u_onb_equipment_request', 'u_delivery_location', oldLoc, eqGr.getValue('u_delivery_location'), '');\n\n try {\n var r = eqGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + eqGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an access request for standard IT system access\n var arGr = new GlideRecord('u_onb_access_request');\n arGr.initialize();\n arGr.setValue('u_onboarding_case', caseRef);\n _ewmLog('u_onb_access_request', 'u_onboarding_case', '', caseRef, '');\n\n arGr.setValue('u_system_name', 'Corporate Active Directory');\n _ewmLog('u_onb_access_request', 'u_system_name', '', 'Corporate Active Directory', '');\n\n arGr.setValue('u_access_level', '2');\n _ewmLog('u_onb_access_request', 'u_access_level', '', '2', '');\n\n arGr.setValue('u_access_state', '1');\n _ewmLog('u_onb_access_request', 'u_access_state', '', '1', '');\n\n arGr.setValue('u_is_mandatory', 'true');\n _ewmLog('u_onb_access_request', 'u_is_mandatory', '', 'true', '');\n\n arGr.setValue('u_justification', 'Auto-created from IT Setup orientation session');\n _ewmLog('u_onb_access_request', 'u_justification', '', 'Auto-created from IT Setup orientation session', '');\n\n try {\n var r2 = arGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + arGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_onb_case", "documentkey": "643c416501fd03103e48918ce4a0a66b", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_onb_new_hire", "documentkey": "203c016501fd03103e48918ce4a0a6f8", "fieldname": "u_onboarding_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_onb_new_hire", "documentkey": "203c016501fd03103e48918ce4a0a6f8", "fieldname": "u_work_location", "oldvalue": "Remote Office", "newvalue": "Main Campus - Building A"}], "ewm_logs": [{"sys_id": "ad4c456501fd03103e48918ce4a0a6b0", "u_br_name": "case_approved_update_tasks_and_hire", "u_table_name": "u_onb_new_hire", "u_field_name": "u_work_location", "u_old_value": "Remote Office", "u_new_value": "Main Campus - Building A", "u_error": "", "sys_created_on": "2026-06-30 10:26:19"}, {"sys_id": "ed4c456501fd03103e48918ce4a0a6af", "u_br_name": "case_approved_update_tasks_and_hire", "u_table_name": "u_onb_new_hire", "u_field_name": "u_onboarding_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:26:19"}], "metadata": "{\"domain\": \"employee_onboarding\", \"primary_table\": \"u_onb_case\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 3}"} {"tool_name": "update_onb_case", "parameters": "{\"table_name\": \"u_onb_case\", \"operation\": \"update\", \"fields\": {\"u_state\": \"2\"}}", "seed_data": "{\"u_number\": \"ONB-TEST-90001\", \"u_case_notes\": \"Onboarding case moved to In Progress. Equipment request auto-generated.\", \"u_onboarding_template\": \"\", \"u_closed_date\": \"\", \"u_state\": \"2\", \"sys_mod_count\": \"1\", \"u_approval_status\": \"1\", \"sys_updated_on\": \"2026-06-30 11:31:52\", \"sys_tags\": \"\", \"u_hiring_manager\": \"Michael Torres\", \"u_is_senior_hire\": \"false\", \"u_priority\": \"1\", \"sys_id\": \"7c3bd9a501b143103e48918ce4a0a653\", \"sys_updated_by\": \"admin\", \"u_equipment_fulfilled\": \"false\", \"u_target_completion_date\": \"2025-08-15\", \"u_new_hire\": \"383bd9a501b143103e48918ce4a0a61b\", \"sys_created_on\": \"2026-06-30 11:31:32\", \"u_start_date\": \"2025-07-15\", \"u_all_tasks_complete\": \"false\", \"u_assigned_hr_manager\": \"Sarah Chen\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"new_hire\": {\"u_department\": \"\", \"u_email\": \"jordan.rivera@example.com\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:31:31\", \"sys_tags\": \"\", \"u_offer_accepted_date\": \"2025-06-01\", \"u_background_check_passed\": \"false\", \"u_manager_name\": \"Unassigned\", \"u_employment_type\": \"1\", \"sys_id\": \"383bd9a501b143103e48918ce4a0a61b\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:31:31\", \"u_onboarding_status\": \"1\", \"u_expected_start_date\": \"2025-07-15\", \"u_work_location\": \"Remote\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Software Engineer\", \"u_full_name\": \"Jordan Rivera\", \"u_seniority_level\": \"2\"}, \"onb_case_supporting\": {\"u_number\": \"ONB-TEST-90001\", \"u_case_notes\": \"Initial case created for new hire onboarding.\", \"u_onboarding_template\": \"\", \"u_closed_date\": \"\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_approval_status\": \"2\", \"sys_updated_on\": \"2026-06-30 11:31:31\", \"sys_tags\": \"\", \"u_hiring_manager\": \"Michael Torres\", \"u_is_senior_hire\": \"true\", \"u_priority\": \"3\", \"sys_id\": \"f03bd9a501b143103e48918ce4a0a643\", \"sys_updated_by\": \"admin\", \"u_equipment_fulfilled\": \"false\", \"u_target_completion_date\": \"2025-08-15\", \"u_new_hire\": \"383bd9a501b143103e48918ce4a0a61b\", \"sys_created_on\": \"2026-06-30 11:31:31\", \"u_start_date\": \"2025-07-15\", \"u_all_tasks_complete\": \"false\", \"u_assigned_hr_manager\": \"Sarah Chen\", \"sys_created_by\": \"admin\"}, \"checklist_1\": {\"u_completed_items\": \"0\", \"u_due_date\": \"2025-07-15\", \"u_onboarding_case\": \"f03bd9a501b143103e48918ce4a0a643\", \"u_checklist_notes\": \"Awaiting case activation\", \"u_checklist_type\": \"2\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:31:32\", \"sys_tags\": \"\", \"u_total_items\": \"10\", \"u_checklist_state\": \"1\", \"sys_id\": \"3c3bd9a501b143103e48918ce4a0a61e\", \"sys_updated_by\": \"admin\", \"u_completion_percentage\": \"0\", \"sys_created_on\": \"2026-06-30 11:31:32\", \"u_checklist_name\": \"Day One Readiness Checklist\", \"u_checklist_number\": \"CL-TEST-0001\", \"sys_created_by\": \"admin\", \"u_review_date\": \"\", \"u_reviewed_by\": \"Sarah Chen\"}, \"task_1\": {\"u_assigned_to\": \"IT Support Team\", \"u_due_date\": \"2025-07-16\", \"u_is_mandatory\": \"true\", \"u_onboarding_case\": \"f03bd9a501b143103e48918ce4a0a643\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"u_sequence_order\": \"1\", \"sys_updated_on\": \"2026-06-30 11:31:32\", \"sys_tags\": \"\", \"u_task_state\": \"1\", \"sys_id\": \"383b99a501b143103e48918ce4a0a6e7\", \"u_description\": \"Set up laptop and configure network credentials for new hire\", \"sys_updated_by\": \"admin\", \"u_task_category\": \"2\", \"sys_created_on\": \"2026-06-30 11:31:32\", \"u_task_name\": \"Provision Laptop and Network Access\", \"u_blocked_reason\": \"\", \"u_assigned_team\": \"\", \"sys_created_by\": \"admin\", \"u_completion_notes\": \"\", \"u_task_number\": \"TSK-TEST-0001\"}}", "schema": "{\"u_onb_case\": {\"u_number\": {\"type\": \"str\"}, \"u_new_hire\": {\"FK\": \"u_onb_new_hire\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_target_completion_date\": {\"type\": \"str\"}, \"u_assigned_hr_manager\": {\"type\": \"str\"}, \"u_hiring_manager\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_is_senior_hire\": {\"type\": \"bool\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_all_tasks_complete\": {\"type\": \"bool\"}, \"u_equipment_fulfilled\": {\"type\": \"bool\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_case_notes\": {\"type\": \"str\"}, \"u_onboarding_template\": {\"FK\": \"u_onb_template\"}}, \"u_onb_new_hire\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_onb_department\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_seniority_level\": {\"type\": \"str\"}, \"u_offer_accepted_date\": {\"type\": \"str\"}, \"u_expected_start_date\": {\"type\": \"str\"}, \"u_work_location\": {\"type\": \"str\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_background_check_passed\": {\"type\": \"bool\"}, \"u_onboarding_status\": {\"type\": \"str\"}}, \"u_onb_task\": {\"u_task_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_task_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_assigned_team\": {\"FK\": \"u_onb_department\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_task_state\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_task_category\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_blocked_reason\": {\"type\": \"str\"}}, \"u_onb_equipment_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_equipment_type\": {\"type\": \"str\"}, \"u_equipment_model\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"int\"}, \"u_request_state\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_fulfilled_date\": {\"type\": \"str\"}, \"u_asset_tag\": {\"type\": \"str\"}, \"u_delivery_location\": {\"type\": \"str\"}, \"u_fulfillment_notes\": {\"type\": \"str\"}, \"u_cost_estimate\": {\"type\": \"decimal\"}}, \"u_onb_access_request\": {\"u_access_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_system_name\": {\"type\": \"str\"}, \"u_access_level\": {\"type\": \"str\"}, \"u_access_state\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_provisioned_date\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_provisioning_notes\": {\"type\": \"str\"}}, \"u_onb_checklist\": {\"u_checklist_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_checklist_name\": {\"type\": \"str\"}, \"u_checklist_type\": {\"type\": \"str\"}, \"u_total_items\": {\"type\": \"int\"}, \"u_completed_items\": {\"type\": \"int\"}, \"u_completion_percentage\": {\"type\": \"decimal\"}, \"u_checklist_state\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_checklist_notes\": {\"type\": \"str\"}}, \"u_onb_department\": {\"u_dept_code\": {\"type\": \"str\"}, \"u_dept_name\": {\"type\": \"str\"}, \"u_dept_head\": {\"type\": \"str\"}, \"u_dept_type\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_onboarding_contact\": {\"type\": \"str\"}, \"u_default_template\": {\"FK\": \"u_onb_template\"}, \"u_headcount\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_avg_onboarding_days\": {\"type\": \"decimal\"}, \"u_escalation_contact\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_onb_template\": {\"u_template_code\": {\"type\": \"str\"}, \"u_template_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_applicable_seniority\": {\"type\": \"str\"}, \"u_total_tasks\": {\"type\": \"int\"}, \"u_estimated_duration_days\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_requires_hr_approval\": {\"type\": \"bool\"}, \"u_version\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}, \"u_employment_type_scope\": {\"type\": \"str\"}}, \"u_onb_approval\": {\"u_approval_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approval_state\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}}, \"u_onb_orientation\": {\"u_session_number\": {\"type\": \"str\"}, \"u_onboarding_case\": {\"FK\": \"u_onb_case\"}, \"u_session_name\": {\"type\": \"str\"}, \"u_session_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_duration_hours\": {\"type\": \"decimal\"}, \"u_facilitator\": {\"type\": \"str\"}, \"u_session_state\": {\"type\": \"str\"}, \"u_attendance_confirmed\": {\"type\": \"bool\"}, \"u_location_or_link\": {\"type\": \"str\"}, \"u_feedback_score\": {\"type\": \"int\"}, \"u_session_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "case_in_progress_init_equip_request", "fires_on_table": "u_onb_case", "filter_condition": "u_stateCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set priority to High on the current onboarding case\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_onb_case', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 2. Set approval_status to Not Submitted\n var oldApproval = current.getValue('u_approval_status');\n current.setValue('u_approval_status', '1');\n _ewmLog('u_onb_case', 'u_approval_status', oldApproval, current.getValue('u_approval_status'), '');\n\n // 3. Set case_notes\n var oldNotes = current.getValue('u_case_notes');\n current.setValue('u_case_notes', 'Onboarding case moved to In Progress. Equipment request auto-generated.');\n _ewmLog('u_onb_case', 'u_case_notes', oldNotes, current.getValue('u_case_notes'), '');\n\n // 4. Set is_senior_hire to false as default initialization\n var oldSenior = current.getValue('u_is_senior_hire');\n current.setValue('u_is_senior_hire', 'false');\n _ewmLog('u_onb_case', 'u_is_senior_hire', oldSenior, current.getValue('u_is_senior_hire'), '');\n\n // 5. Insert a new equipment request for the new hire's laptop\n var gr = new GlideRecord('u_onb_equipment_request');\n gr.initialize();\n gr.setValue('u_onboarding_case', current.getUniqueValue());\n gr.setValue('u_equipment_type', '1');\n gr.setValue('u_quantity', 1);\n gr.setValue('u_request_state', '1');\n gr.setValue('u_delivery_location', 'Main Office');\n _ewmLog('u_onb_equipment_request', 'u_equipment_type', '', '1', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "equip_req_defaults_and_access_req", "fires_on_table": "u_onb_equipment_request", "filter_condition": "u_request_state=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the equipment request being inserted ---\n\n // Set requested_date to today\n var today = new GlideDateTime().getDate().toString();\n var oldReqDate = current.getValue('u_requested_date');\n current.setValue('u_requested_date', today);\n _ewmLog('u_onb_equipment_request', 'u_requested_date', oldReqDate, current.getValue('u_requested_date'), '');\n\n // Default fulfillment_notes\n var oldNotes = current.getValue('u_fulfillment_notes');\n current.setValue('u_fulfillment_notes', 'Auto-created via onboarding case equipment provisioning');\n _ewmLog('u_onb_equipment_request', 'u_fulfillment_notes', oldNotes, current.getValue('u_fulfillment_notes'), '');\n\n // --- 2. Insert a corresponding access request for standard system access ---\n\n var grAccess = new GlideRecord('u_onb_access_request');\n grAccess.initialize();\n\n grAccess.setValue('u_onboarding_case', current.getValue('u_onboarding_case'));\n _ewmLog('u_onb_access_request', 'u_onboarding_case', '', current.getValue('u_onboarding_case'), '');\n\n grAccess.setValue('u_system_name', 'Corporate Network');\n _ewmLog('u_onb_access_request', 'u_system_name', '', 'Corporate Network', '');\n\n grAccess.setValue('u_access_level', '2');\n _ewmLog('u_onb_access_request', 'u_access_level', '', '2', '');\n\n grAccess.setValue('u_access_state', '1');\n _ewmLog('u_onb_access_request', 'u_access_state', '', '1', '');\n\n grAccess.setValue('u_requested_date', today);\n _ewmLog('u_onb_access_request', 'u_requested_date', '', today, '');\n\n grAccess.setValue('u_is_mandatory', 'true');\n _ewmLog('u_onb_access_request', 'u_is_mandatory', '', 'true', '');\n\n grAccess.setValue('u_justification', 'Auto-generated: standard network access for new hire equipment request');\n _ewmLog('u_onb_access_request', 'u_justification', '', 'Auto-generated: standard network access for new hire equipment request', '');\n\n try {\n var r = grAccess.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grAccess.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "default_access_req_on_insert", "fires_on_table": "u_onb_access_request", "filter_condition": "u_access_level=2^u_is_mandatory=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Set defaults on the incoming access request (5 fields on current)\n var old1 = current.getValue('u_access_state');\n current.setValue('u_access_state', '1');\n _ewmLog('u_onb_access_request', 'u_access_state', old1, current.getValue('u_access_state'), '');\n\n var old2 = current.getValue('u_justification');\n current.setValue('u_justification', 'Auto-generated mandatory standard access request');\n _ewmLog('u_onb_access_request', 'u_justification', old2, current.getValue('u_justification'), '');\n\n var old3 = current.getValue('u_approved_by');\n current.setValue('u_approved_by', 'IT Security Team');\n _ewmLog('u_onb_access_request', 'u_approved_by', old3, current.getValue('u_approved_by'), '');\n\n var old4 = current.getValue('u_provisioning_notes');\n current.setValue('u_provisioning_notes', 'Mandatory standard access - expedited provisioning required');\n _ewmLog('u_onb_access_request', 'u_provisioning_notes', old4, current.getValue('u_provisioning_notes'), '');\n\n var old5 = current.getValue('u_expiry_date');\n current.setValue('u_expiry_date', '2026-12-31');\n _ewmLog('u_onb_access_request', 'u_expiry_date', old5, current.getValue('u_expiry_date'), '');\n\n // Update any prior access requests for the same onboarding case to mark provisioning notes\n var caseRef = current.getValue('u_onboarding_case');\n if (caseRef) {\n var gr = new GlideRecord('u_onb_access_request');\n gr.addQuery('u_onboarding_case', caseRef);\n gr.addQuery('u_access_state', '1');\n gr.query();\n while (gr.next()) {\n var oldNote = gr.getValue('u_provisioning_notes');\n gr.setValue('u_provisioning_notes', 'Linked request pending - batch provisioning');\n _ewmLog('u_onb_access_request', 'u_provisioning_notes', oldNote, gr.getValue('u_provisioning_notes'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "access_upd_sync_checklist_equipment", "fires_on_table": "u_onb_access_request", "filter_condition": "u_access_state=1", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update checklists linked to the same onboarding case: mark in progress\n var caseRef = current.getValue('u_onboarding_case');\n var gr1 = new GlideRecord('u_onb_checklist');\n gr1.addQuery('u_onboarding_case', caseRef);\n gr1.query();\n while (gr1.next()) {\n var oldState = gr1.getValue('u_checklist_state');\n gr1.setValue('u_checklist_state', '2');\n _ewmLog('u_onb_checklist', 'u_checklist_state', oldState, gr1.getValue('u_checklist_state'), '');\n\n var oldNotes = gr1.getValue('u_checklist_notes');\n gr1.setValue('u_checklist_notes', 'Updated due to access request state change');\n _ewmLog('u_onb_checklist', 'u_checklist_notes', oldNotes, gr1.getValue('u_checklist_notes'), '');\n\n try {\n var r1 = gr1.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + gr1.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update equipment requests linked to the same onboarding case: set to In Fulfillment\n var gr2 = new GlideRecord('u_onb_equipment_request');\n gr2.addQuery('u_onboarding_case', caseRef);\n gr2.query();\n while (gr2.next()) {\n var oldReqState = gr2.getValue('u_request_state');\n gr2.setValue('u_request_state', '2');\n _ewmLog('u_onb_equipment_request', 'u_request_state', oldReqState, gr2.getValue('u_request_state'), '');\n\n var oldFulfNotes = gr2.getValue('u_fulfillment_notes');\n gr2.setValue('u_fulfillment_notes', 'Fulfillment initiated after access request processed');\n _ewmLog('u_onb_equipment_request', 'u_fulfillment_notes', oldFulfNotes, gr2.getValue('u_fulfillment_notes'), '');\n\n try {\n var r2 = gr2.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + gr2.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "checklist_progress_sync_task_hire", "fires_on_table": "u_onb_checklist", "filter_condition": "u_checklist_stateCHANGESTO2^u_checklist_typeISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update onboarding tasks linked to the same case to In Progress\n var caseRef = current.getValue('u_onboarding_case');\n if (caseRef) {\n var grTask = new GlideRecord('u_onb_task');\n grTask.addQuery('u_onboarding_case', caseRef);\n grTask.addQuery('u_task_state', '1');\n grTask.query();\n while (grTask.next()) {\n var oldState = grTask.getValue('u_task_state');\n grTask.setValue('u_task_state', '2');\n _ewmLog('u_onb_task', 'u_task_state', oldState, grTask.getValue('u_task_state'), '');\n var oldNotes = grTask.getValue('u_completion_notes');\n grTask.setValue('u_completion_notes', 'Checklist in progress - task activated');\n _ewmLog('u_onb_task', 'u_completion_notes', oldNotes, grTask.getValue('u_completion_notes'), '');\n try {\n var r1 = grTask.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the new hire's onboarding status to In Progress via the case reference\n var grCase = new GlideRecord('u_onb_case');\n if (grCase.get(caseRef)) {\n var hireRef = grCase.getValue('u_new_hire');\n if (hireRef) {\n var grHire = new GlideRecord('u_onb_new_hire');\n if (grHire.get(hireRef)) {\n var oldStatus = grHire.getValue('u_onboarding_status');\n grHire.setValue('u_onboarding_status', '2');\n _ewmLog('u_onb_new_hire', 'u_onboarding_status', oldStatus, grHire.getValue('u_onboarding_status'), '');\n var oldLoc = grHire.getValue('u_work_location');\n grHire.setValue('u_work_location', 'Main Campus');\n _ewmLog('u_onb_new_hire', 'u_work_location', oldLoc, grHire.getValue('u_work_location'), '');\n try {\n var r2 = grHire.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grHire.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "task_in_progress_update_hire_info", "fires_on_table": "u_onb_task", "filter_condition": "u_task_stateCHANGESTO2^u_is_mandatory=true^u_task_category=2", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When a mandatory IT task moves to In Progress, update the new hire record\n var caseGr = new GlideRecord('u_onb_case');\n caseGr.addQuery('sys_id', current.getValue('u_onboarding_case'));\n caseGr.query();\n if (caseGr.next()) {\n var newHireRef = caseGr.getValue('u_new_hire');\n if (newHireRef) {\n var nhGr = new GlideRecord('u_onb_new_hire');\n nhGr.addQuery('sys_id', newHireRef);\n nhGr.query();\n if (nhGr.next()) {\n var oldStatus = nhGr.getValue('u_onboarding_status');\n nhGr.setValue('u_onboarding_status', '2');\n _ewmLog('u_onb_new_hire', 'u_onboarding_status', oldStatus, nhGr.getValue('u_onboarding_status'), '');\n\n var oldBgCheck = nhGr.getValue('u_background_check_passed');\n nhGr.setValue('u_background_check_passed', 'true');\n _ewmLog('u_onb_new_hire', 'u_background_check_passed', oldBgCheck, nhGr.getValue('u_background_check_passed'), '');\n\n var oldLocation = nhGr.getValue('u_work_location');\n nhGr.setValue('u_work_location', 'HQ Building A');\n _ewmLog('u_onb_new_hire', 'u_work_location', oldLocation, nhGr.getValue('u_work_location'), '');\n\n var oldManager = nhGr.getValue('u_manager_name');\n nhGr.setValue('u_manager_name', caseGr.getValue('u_hiring_manager') || 'Default Manager');\n _ewmLog('u_onb_new_hire', 'u_manager_name', oldManager, nhGr.getValue('u_manager_name'), '');\n\n try {\n var r = nhGr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + nhGr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_is_mandatory", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_onb_equipment_request", "documentkey": "754b9da501b143103e48918ce4a0a628", "fieldname": "u_equipment_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_onb_case", "documentkey": "7c3bd9a501b143103e48918ce4a0a653", "fieldname": "u_approval_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Auto-generated mandatory standard access request"}, {"tablename": "u_onb_equipment_request", "documentkey": "754b9da501b143103e48918ce4a0a628", "fieldname": "u_delivery_location", "oldvalue": "", "newvalue": "Main Office"}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_provisioning_notes", "oldvalue": "", "newvalue": "Mandatory standard access - expedited provisioning required"}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_access_level", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_onb_equipment_request", "documentkey": "754b9da501b143103e48918ce4a0a628", "fieldname": "u_onboarding_case", "oldvalue": "", "newvalue": "7c3bd9a501b143103e48918ce4a0a653"}, {"tablename": "u_onb_case", "documentkey": "7c3bd9a501b143103e48918ce4a0a653", "fieldname": "u_is_senior_hire", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_system_name", "oldvalue": "", "newvalue": "Corporate Network"}, {"tablename": "u_onb_equipment_request", "documentkey": "754b9da501b143103e48918ce4a0a628", "fieldname": "u_fulfillment_notes", "oldvalue": "", "newvalue": "Auto-created via onboarding case equipment provisioning"}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_approved_by", "oldvalue": "", "newvalue": "IT Security Team"}, {"tablename": "u_onb_equipment_request", "documentkey": "754b9da501b143103e48918ce4a0a628", "fieldname": "u_quantity", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_onb_case", "documentkey": "7c3bd9a501b143103e48918ce4a0a653", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_expiry_date", "oldvalue": "", "newvalue": "2026-12-31"}, {"tablename": "u_onb_equipment_request", "documentkey": "754b9da501b143103e48918ce4a0a628", "fieldname": "u_request_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_onb_case", "documentkey": "7c3bd9a501b143103e48918ce4a0a653", "fieldname": "u_case_notes", "oldvalue": "Initial case created for new hire onboarding.", "newvalue": "Onboarding case moved to In Progress. Equipment request auto-generated."}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_requested_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_onb_equipment_request", "documentkey": "754b9da501b143103e48918ce4a0a628", "fieldname": "u_requested_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_access_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_onb_access_request", "documentkey": "b94b9da501b143103e48918ce4a0a62d", "fieldname": "u_onboarding_case", "oldvalue": "", "newvalue": "7c3bd9a501b143103e48918ce4a0a653"}, {"tablename": "u_onb_case", "documentkey": "7c3bd9a501b143103e48918ce4a0a653", "fieldname": "u_state", "oldvalue": "1", "newvalue": "2"}], "ewm_logs": [{"sys_id": "354b9da501b143103e48918ce4a0a62a", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_access_request", "u_field_name": "u_system_name", "u_old_value": "", "u_new_value": "Corporate Network", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "354b9da501b143103e48918ce4a0a630", "u_br_name": "default_access_req_on_insert", "u_table_name": "u_onb_access_request", "u_field_name": "u_expiry_date", "u_old_value": "", "u_new_value": "2026-12-31", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "394b9da501b143103e48918ce4a0a626", "u_br_name": "case_in_progress_init_equip_request", "u_table_name": "u_onb_case", "u_field_name": "u_case_notes", "u_old_value": "Initial case created for new hire onboarding.", "u_new_value": "Onboarding case moved to In Progress. Equipment request auto-generated.", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "394b9da501b143103e48918ce4a0a62c", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_access_request", "u_field_name": "u_is_mandatory", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "394b9da501b143103e48918ce4a0a62e", "u_br_name": "default_access_req_on_insert", "u_table_name": "u_onb_access_request", "u_field_name": "u_justification", "u_old_value": "Auto-generated: standard network access for new hire equipment request", "u_new_value": "Auto-generated mandatory standard access request", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "3d4b9da501b143103e48918ce4a0a627", "u_br_name": "case_in_progress_init_equip_request", "u_table_name": "u_onb_equipment_request", "u_field_name": "u_equipment_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "714b9da501b143103e48918ce4a0a62d", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_access_request", "u_field_name": "u_justification", "u_old_value": "", "u_new_value": "Auto-generated: standard network access for new hire equipment request", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "794b9da501b143103e48918ce4a0a628", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_equipment_request", "u_field_name": "u_requested_date", "u_old_value": "", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "7d4b9da501b143103e48918ce4a0a62a", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_access_request", "u_field_name": "u_access_level", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "b14b9da501b143103e48918ce4a0a627", "u_br_name": "case_in_progress_init_equip_request", "u_table_name": "u_onb_case", "u_field_name": "u_is_senior_hire", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "b14b9da501b143103e48918ce4a0a629", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_equipment_request", "u_field_name": "u_fulfillment_notes", "u_old_value": "", "u_new_value": "Auto-created via onboarding case equipment provisioning", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "b14b9da501b143103e48918ce4a0a62f", "u_br_name": "default_access_req_on_insert", "u_table_name": "u_onb_access_request", "u_field_name": "u_approved_by", "u_old_value": "", "u_new_value": "IT Security Team", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "b54b9da501b143103e48918ce4a0a62b", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_access_request", "u_field_name": "u_access_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "bd4b9da501b143103e48918ce4a0a624", "u_br_name": "case_in_progress_init_equip_request", "u_table_name": "u_onb_case", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "bd4b9da501b143103e48918ce4a0a625", "u_br_name": "case_in_progress_init_equip_request", "u_table_name": "u_onb_case", "u_field_name": "u_approval_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "bd4b9da501b143103e48918ce4a0a62d", "u_br_name": "default_access_req_on_insert", "u_table_name": "u_onb_access_request", "u_field_name": "u_access_state", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "f94b9da501b143103e48918ce4a0a629", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_access_request", "u_field_name": "u_onboarding_case", "u_old_value": "", "u_new_value": "7c3bd9a501b143103e48918ce4a0a653", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "f94b9da501b143103e48918ce4a0a62f", "u_br_name": "default_access_req_on_insert", "u_table_name": "u_onb_access_request", "u_field_name": "u_provisioning_notes", "u_old_value": "", "u_new_value": "Mandatory standard access - expedited provisioning required", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}, {"sys_id": "fd4b9da501b143103e48918ce4a0a62b", "u_br_name": "equip_req_defaults_and_access_req", "u_table_name": "u_onb_access_request", "u_field_name": "u_requested_date", "u_old_value": "", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:31:52"}], "metadata": "{\"domain\": \"employee_onboarding\", \"primary_table\": \"u_onb_case\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 3, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 22}"} {"tool_name": "update_enrg_usage_alert", "parameters": "{\"table_name\": \"u_enrg_usage_alert\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\", \"u_resolved_on\": \"2025-01-15 16:30:00\", \"u_close_notes\": \"Budget breach resolved after corrective process change implemented\"}}", "seed_data": "{\"u_assigned_to\": \"David Park\", \"u_number\": \"UEA-20250115-0001\", \"u_triggered_on\": \"2025-01-15 08:15:00\", \"u_alert_type\": \"4\", \"u_resolved_on\": \"2025-01-15 16:30:00\", \"u_state\": \"5\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:45:24\", \"sys_tags\": \"\", \"u_threshold_exceeded_pct\": \"15.3\", \"u_priority\": \"1\", \"sys_id\": \"d49095e1013143103e48918ce4a0a6bd\", \"u_close_notes\": \"Budget breach resolved after corrective process change implemented\", \"sys_updated_by\": \"admin\", \"u_consumption_reading\": \"989095e1013143103e48918ce4a0a698\", \"u_escalated\": \"true\", \"sys_created_on\": \"2026-06-30 10:45:04\", \"u_facility\": \"4c9095e1013143103e48918ce4a0a67b\", \"u_acknowledged_on\": \"2025-01-15 09:00:00\", \"u_escalation_deadline\": \"2025-01-16 08:15:00\", \"sys_created_by\": \"admin\", \"u_corrective_action_note\": \"\"}", "supporting_data": "{\"facility_main\": {\"u_name\": \"Cascade Test Facility Alpha\", \"u_notes\": \"Critical alert UEA-20250115-0001 escalated on 2026-06-30 03:45:25\", \"u_facility_code\": \"FAC-ALPHA-001\", \"u_address\": \"100 Energy Blvd, Boston, MA 02101\", \"sys_mod_count\": \"2\", \"u_facility_manager\": \"Jane Morrison\", \"sys_updated_on\": \"2026-06-30 10:45:25\", \"sys_tags\": \"\", \"u_commissioning_date\": \"2019-03-15\", \"u_facility_type\": \"3\", \"sys_id\": \"4c9095e1013143103e48918ce4a0a67b\", \"u_floor_area_sqft\": \"45000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:45:03\", \"u_active\": \"true\", \"u_regional_energy_director\": \"Robert Chen\", \"u_energy_class\": \"1\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}, 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\"sys_created_on\": \"2026-06-30 10:45:04\", \"u_budget_year\": \"2025\", \"u_budget_number\": \"BUD-2025-ALPHA-Q1\", \"u_allocated_kwh\": \"350000\", \"u_facility\": \"4c9095e1013143103e48918ce4a0a67b\", \"u_budget_period\": \"2\", \"sys_created_by\": \"admin\"}, \"efficiency_goal_active\": {\"u_owner\": \"Jane Morrison\", \"u_goal_description\": \"Reduce Q1 electricity consumption by 10% vs baseline\", \"u_goal_status\": \"1\", \"sys_mod_count\": \"1\", \"u_actual_kwh\": \"0\", \"sys_updated_on\": \"2026-06-30 10:45:25\", \"u_goal_number\": \"EG-2025-ALPHA-001\", \"sys_tags\": \"\", \"u_target_kwh\": \"360000\", \"u_baseline_kwh\": \"400000\", \"sys_id\": \"509095e1013143103e48918ce4a0a6ba\", \"u_goal_start_date\": \"2025-01-01\", \"u_target_reduction_pct\": \"10\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:45:04\", \"u_facility\": \"4c9095e1013143103e48918ce4a0a67b\", \"u_goal_end_date\": \"2025-03-31\", \"sys_created_by\": \"admin\"}, \"consumption_report_draft\": {\"u_report_period_end\": \"2025-01-31\", \"u_total_kwh_consumed\": \"128500.75\", \"u_certified_on\": \"\", \"sys_mod_count\": \"1\", \"u_variance_pct\": \"10.14\", \"sys_updated_on\": \"2026-06-30 10:45:25\", \"sys_tags\": \"\", \"u_alert_count\": \"1\", \"sys_id\": \"9c9055e1013143103e48918ce4a0a6a0\", \"sys_updated_by\": \"admin\", \"u_summary_notes\": \"Review triggered by budget breach alert UEA-20250115-0001\", \"sys_created_on\": \"2026-06-30 10:45:04\", \"u_facility\": \"4c9095e1013143103e48918ce4a0a67b\", \"u_report_status\": \"2\", \"u_certified_by\": \"\", \"sys_created_by\": \"admin\", \"u_budget_kwh\": \"116667\", \"u_report_number\": \"RPT-2025-ALPHA-JAN\", \"u_report_period_start\": \"2025-01-01\"}}", "schema": "{\"u_enrg_usage_alert\": {\"u_number\": {\"type\": \"str\"}, \"u_consumption_reading\": {\"FK\": \"u_enrg_consumption_reading\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_state\": {\"type\": \"str\"}, \"u_alert_type\": {\"type\": \"str\"}, \"u_triggered_on\": {\"type\": \"str\"}, \"u_threshold_exceeded_pct\": {\"type\": \"decimal\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_acknowledged_on\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_corrective_action_note\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_deadline\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_close_notes\": {\"type\": \"str\"}}, \"u_enrg_facility\": {\"u_name\": {\"type\": \"str\"}, \"u_facility_code\": {\"type\": \"str\"}, \"u_facility_type\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_floor_area_sqft\": {\"type\": \"decimal\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_regional_energy_director\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_commissioning_date\": {\"type\": \"str\"}, \"u_energy_class\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_enrg_meter\": {\"u_meter_id\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_meter_name\": {\"type\": \"str\"}, \"u_energy_type\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_meter_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_is_primary_meter\": {\"type\": \"bool\"}, \"u_firmware_version\": {\"type\": \"str\"}}, \"u_enrg_consumption_reading\": {\"u_reading_number\": {\"type\": \"str\"}, \"u_meter\": {\"FK\": \"u_enrg_meter\"}, \"u_reading_value\": {\"type\": \"decimal\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_period_start\": {\"type\": \"str\"}, \"u_reading_period_end\": {\"type\": \"str\"}, \"u_submitted_by\": {\"type\": \"str\"}, \"u_reading_source\": {\"type\": \"str\"}, \"u_exceeds_threshold\": {\"type\": \"bool\"}, \"u_budget_threshold_pct\": {\"type\": \"decimal\"}, \"u_quality_flag\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_enrg_budget\": {\"u_budget_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_budget_period\": {\"type\": \"str\"}, \"u_allocated_kwh\": {\"type\": \"decimal\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approved_on\": {\"type\": \"str\"}, \"u_effective_start\": {\"type\": \"str\"}, \"u_effective_end\": {\"type\": \"str\"}, \"u_budget_notes\": {\"type\": \"str\"}}, \"u_enrg_alert_investigation\": {\"u_investigation_number\": {\"type\": \"str\"}, \"u_usage_alert\": {\"FK\": \"u_enrg_usage_alert\"}, \"u_investigator\": {\"type\": \"str\"}, \"u_started_on\": {\"type\": \"str\"}, \"u_investigation_status\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_estimated_excess_kwh\": {\"type\": \"decimal\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_requires_corrective_action\": {\"type\": \"bool\"}, \"u_investigation_cost\": {\"type\": \"decimal\"}}, \"u_enrg_corrective_action\": {\"u_action_number\": {\"type\": \"str\"}, \"u_investigation\": {\"FK\": \"u_enrg_alert_investigation\"}, \"u_action_description\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_action_status\": {\"type\": \"str\"}, \"u_estimated_savings_kwh\": {\"type\": \"decimal\"}, \"u_actual_savings_kwh\": {\"type\": \"decimal\"}, \"u_verified_by\": {\"type\": \"str\"}, \"u_verification_date\": {\"type\": \"str\"}}, \"u_enrg_consumption_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_report_period_start\": {\"type\": \"str\"}, \"u_report_period_end\": {\"type\": \"str\"}, \"u_total_kwh_consumed\": {\"type\": \"decimal\"}, \"u_budget_kwh\": {\"type\": \"decimal\"}, \"u_variance_pct\": {\"type\": \"decimal\"}, \"u_alert_count\": {\"type\": \"int\"}, \"u_report_status\": {\"type\": \"str\"}, \"u_certified_by\": {\"type\": \"str\"}, \"u_certified_on\": {\"type\": \"str\"}, \"u_summary_notes\": {\"type\": \"str\"}}, \"u_enrg_efficiency_goal\": {\"u_goal_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_goal_description\": {\"type\": \"str\"}, \"u_target_reduction_pct\": {\"type\": \"decimal\"}, \"u_baseline_kwh\": {\"type\": \"decimal\"}, \"u_target_kwh\": {\"type\": \"decimal\"}, \"u_actual_kwh\": {\"type\": \"decimal\"}, \"u_goal_start_date\": {\"type\": \"str\"}, \"u_goal_end_date\": {\"type\": \"str\"}, \"u_goal_status\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}}, \"u_enrg_escalation_log\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_usage_alert\": {\"FK\": \"u_enrg_usage_alert\"}, \"u_escalated_on\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_escalated_to\": {\"type\": \"str\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_hours_unresolved\": {\"type\": \"decimal\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_resolution_deadline\": {\"type\": \"str\"}, \"u_resolved_after_escalation\": {\"type\": \"bool\"}, \"u_escalation_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "escalate_critical_alert_log_and_update", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_stateCHANGESTO5^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation log entry for this critical resolved alert\n var escGr = new GlideRecord('u_enrg_escalation_log');\n escGr.initialize();\n escGr.setValue('u_usage_alert', current.getValue('u_number'));\n _ewmLog('u_enrg_escalation_log', 'u_usage_alert', '', current.getValue('u_number'), '');\n escGr.setValue('u_escalated_on', new GlideDateTime().getDisplayValue());\n _ewmLog('u_enrg_escalation_log', 'u_escalated_on', '', escGr.getValue('u_escalated_on'), '');\n escGr.setValue('u_escalated_by', current.getValue('u_assigned_to'));\n _ewmLog('u_enrg_escalation_log', 'u_escalated_by', '', current.getValue('u_assigned_to'), '');\n escGr.setValue('u_escalation_reason', 'Critical priority alert escalated automatically');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_reason', '', 'Critical priority alert escalated automatically', '');\n escGr.setValue('u_escalation_level', '3');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_level', '', '3', '');\n escGr.setValue('u_resolved_after_escalation', 'false');\n _ewmLog('u_enrg_escalation_log', 'u_resolved_after_escalation', '', 'false', '');\n escGr.setValue('u_escalation_notes', 'Auto-escalated: critical usage alert moved to Resolved state');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_notes', '', 'Auto-escalated: critical usage alert moved to Resolved state', '');\n try {\n var escResult = escGr.insert();\n if (!escResult) { _ewmLog('','','','', 'GR insert failed: ' + escGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked facility to note the escalation in u_notes\n var facilityRef = current.getValue('u_facility');\n if (facilityRef) {\n var facGr = new GlideRecord('u_enrg_facility');\n facGr.addQuery('sys_id', facilityRef);\n facGr.query();\n if (facGr.next()) {\n var oldNotes = facGr.getValue('u_notes');\n var newNotes = 'Critical alert ' + current.getValue('u_number') + ' escalated on ' + new GlideDateTime().getDisplayValue();\n facGr.setValue('u_notes', newNotes);\n _ewmLog('u_enrg_facility', 'u_notes', oldNotes, newNotes, '');\n try {\n var facResult = facGr.update();\n if (!facResult) { _ewmLog('','','','', 'GR update failed: ' + facGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update existing alert investigations to In Progress status\n var invGr = new GlideRecord('u_enrg_alert_investigation');\n invGr.addQuery('u_usage_alert', current.getUniqueValue());\n invGr.addQuery('u_investigation_status', '1');\n invGr.query();\n while (invGr.next()) {\n var oldStatus = invGr.getValue('u_investigation_status');\n invGr.setValue('u_investigation_status', '2');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_status', oldStatus, '2', '');\n var oldFindings = invGr.getValue('u_findings_summary');\n invGr.setValue('u_findings_summary', 'Escalation triggered - investigation priority elevated');\n _ewmLog('u_enrg_alert_investigation', 'u_findings_summary', oldFindings, 'Escalation triggered - investigation priority elevated', '');\n try {\n var invResult = invGr.update();\n if (!invResult) { _ewmLog('','','','', 'GR update failed: ' + invGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "resolve_threshold_alert_actions", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_stateCHANGESTO5^u_alert_type=4", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked consumption reading to mark quality as Verified\n var crGr = new GlideRecord('u_enrg_consumption_reading');\n crGr.addQuery('sys_id', current.getValue('u_consumption_reading'));\n crGr.query();\n if (crGr.next()) {\n var oldQf = crGr.getValue('u_quality_flag');\n crGr.setValue('u_quality_flag', '1');\n _ewmLog('u_enrg_consumption_reading', 'u_quality_flag', oldQf, crGr.getValue('u_quality_flag'), '');\n var oldNotes = crGr.getValue('u_notes');\n crGr.setValue('u_notes', 'Verified after alert resolution');\n _ewmLog('u_enrg_consumption_reading', 'u_notes', oldNotes, crGr.getValue('u_notes'), '');\n try { var r1 = crGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + crGr.getLastErrorMessage()); } }\n catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a corrective action record linked to the investigation\n var invGr = new GlideRecord('u_enrg_alert_investigation');\n invGr.addQuery('u_usage_alert', current.getUniqueValue());\n invGr.query();\n if (invGr.next()) {\n var caGr = new GlideRecord('u_enrg_corrective_action');\n caGr.initialize();\n caGr.setValue('u_investigation', invGr.getUniqueValue());\n _ewmLog('u_enrg_corrective_action', 'u_investigation', '', invGr.getUniqueValue(), '');\n caGr.setValue('u_action_type', '2');\n _ewmLog('u_enrg_corrective_action', 'u_action_type', '', '2', '');\n caGr.setValue('u_action_status', '3');\n _ewmLog('u_enrg_corrective_action', 'u_action_status', '', '3', '');\n caGr.setValue('u_action_description', 'Auto-closed corrective action upon alert resolution');\n _ewmLog('u_enrg_corrective_action', 'u_action_description', '', 'Auto-closed corrective action upon alert resolution', '');\n try { var r2 = caGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + caGr.getLastErrorMessage()); } }\n catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update the efficiency goal for the facility to record actual kWh\n var egGr = new GlideRecord('u_enrg_efficiency_goal');\n egGr.addQuery('u_facility', current.getValue('u_facility'));\n egGr.addQuery('u_goal_status', '1');\n egGr.query();\n if (egGr.next()) {\n var oldActual = egGr.getValue('u_actual_kwh');\n egGr.setValue('u_actual_kwh', '0');\n _ewmLog('u_enrg_efficiency_goal', 'u_actual_kwh', oldActual, '0', '');\n try { var r3 = egGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + egGr.getLastErrorMessage()); } }\n catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "budget_breach_alert_cascade_updates", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_alert_type=4", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var facilityRef = current.getValue('u_facility');\n if (!facilityRef) return;\n\n // 1. Update the energy budget notes for this facility to flag the breach\n var grBudget = new GlideRecord('u_enrg_budget');\n grBudget.addQuery('u_facility', facilityRef);\n grBudget.addQuery('u_approval_status', '3');\n grBudget.query();\n while (grBudget.next()) {\n var oldNotes = grBudget.getValue('u_budget_notes');\n grBudget.setValue('u_budget_notes', 'Budget breach flagged by alert ' + current.getValue('u_number'));\n _ewmLog('u_enrg_budget', 'u_budget_notes', oldNotes, grBudget.getValue('u_budget_notes'), '');\n try {\n var r1 = grBudget.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the meter status to Under Maintenance for meters at this facility\n var grMeter = new GlideRecord('u_enrg_meter');\n grMeter.addQuery('u_facility', facilityRef);\n grMeter.addQuery('u_meter_status', '1');\n grMeter.query();\n while (grMeter.next()) {\n var oldStatus = grMeter.getValue('u_meter_status');\n grMeter.setValue('u_meter_status', '3');\n _ewmLog('u_enrg_meter', 'u_meter_status', oldStatus, grMeter.getValue('u_meter_status'), '');\n try {\n var r2 = grMeter.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grMeter.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update consumption report for this facility \u2014 set status to Under Review and add summary notes\n var grReport = new GlideRecord('u_enrg_consumption_report');\n grReport.addQuery('u_facility', facilityRef);\n grReport.addQuery('u_report_status', '1');\n grReport.query();\n while (grReport.next()) {\n var oldRptStatus = grReport.getValue('u_report_status');\n grReport.setValue('u_report_status', '2');\n _ewmLog('u_enrg_consumption_report', 'u_report_status', oldRptStatus, grReport.getValue('u_report_status'), '');\n\n var oldSummary = grReport.getValue('u_summary_notes');\n grReport.setValue('u_summary_notes', 'Review triggered by budget breach alert ' + current.getValue('u_number'));\n _ewmLog('u_enrg_consumption_report', 'u_summary_notes', oldSummary, grReport.getValue('u_summary_notes'), '');\n\n try {\n var r3 = grReport.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grReport.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "critical_budget_breach_alert_cascade", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_priority=1^u_alert_type=4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Insert an Alert Investigation record for this critical budget breach alert ---\n var grInv = new GlideRecord('u_enrg_alert_investigation');\n grInv.initialize();\n grInv.setValue('u_usage_alert', current.getUniqueValue());\n _ewmLog('u_enrg_alert_investigation', 'u_usage_alert', '', current.getUniqueValue(), '');\n grInv.setValue('u_investigator', current.getValue('u_assigned_to'));\n _ewmLog('u_enrg_alert_investigation', 'u_investigator', '', current.getValue('u_assigned_to'), '');\n var nowDT = new GlideDateTime().getDisplayValue();\n grInv.setValue('u_started_on', nowDT);\n _ewmLog('u_enrg_alert_investigation', 'u_started_on', '', nowDT, '');\n grInv.setValue('u_investigation_status', '1');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_status', '', '1', '');\n grInv.setValue('u_requires_corrective_action', 'true');\n _ewmLog('u_enrg_alert_investigation', 'u_requires_corrective_action', '', 'true', '');\n try {\n var invResult = grInv.insert();\n if (!invResult) { _ewmLog('','','','', 'GR insert failed on u_enrg_alert_investigation: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 2. Update the facility to flag the regional energy director in notes ---\n var facilityRef = current.getValue('u_facility');\n if (facilityRef) {\n var grFac = new GlideRecord('u_enrg_facility');\n grFac.addQuery('sys_id', facilityRef);\n grFac.query();\n if (grFac.next()) {\n var oldNotes = grFac.getValue('u_notes');\n grFac.setValue('u_notes', 'Critical budget breach alert ' + current.getValue('u_number') + ' updated. Immediate review required.');\n _ewmLog('u_enrg_facility', 'u_notes', oldNotes, grFac.getValue('u_notes'), '');\n try {\n var facResult = grFac.update();\n if (!facResult) { _ewmLog('','','','', 'GR update failed on u_enrg_facility: ' + grFac.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // --- 3. Insert an escalation log entry for the critical alert ---\n var grEsc = new GlideRecord('u_enrg_escalation_log');\n grEsc.initialize();\n grEsc.setValue('u_usage_alert', current.getUniqueValue());\n _ewmLog('u_enrg_escalation_log', 'u_usage_alert', '', current.getUniqueValue(), '');\n var escNow = new GlideDateTime().getDisplayValue();\n grEsc.setValue('u_escalated_on', escNow);\n _ewmLog('u_enrg_escalation_log', 'u_escalated_on', '', escNow, '');\n grEsc.setValue('u_escalated_by', 'system');\n _ewmLog('u_enrg_escalation_log', 'u_escalated_by', '', 'system', '');\n grEsc.setValue('u_escalation_reason', 'Auto-escalation: Critical priority budget breach alert updated');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_reason', '', 'Auto-escalation: Critical priority budget breach alert updated', '');\n grEsc.setValue('u_escalation_level', '1');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_level', '', '1', '');\n grEsc.setValue('u_hours_unresolved', '0');\n _ewmLog('u_enrg_escalation_log', 'u_hours_unresolved', '', '0', '');\n try {\n var escResult = grEsc.insert();\n if (!escResult) { _ewmLog('','','','', 'GR insert failed on u_enrg_escalation_log: ' + grEsc.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "resolved_alert_close_actions", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // === 1. Update linked alert investigations to Closed ===\n var grInv = new GlideRecord('u_enrg_alert_investigation');\n grInv.addQuery('u_usage_alert', current.getUniqueValue());\n grInv.query();\n while (grInv.next()) {\n var oldStatus = grInv.getValue('u_investigation_status');\n grInv.setValue('u_investigation_status', '4');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_status', oldStatus, grInv.getValue('u_investigation_status'), '');\n\n var oldCompleted = grInv.getValue('u_completed_on');\n var nowStr = new GlideDateTime().getDisplayValue();\n grInv.setValue('u_completed_on', nowStr);\n _ewmLog('u_enrg_alert_investigation', 'u_completed_on', oldCompleted, grInv.getValue('u_completed_on'), '');\n\n var oldFindings = grInv.getValue('u_findings_summary');\n grInv.setValue('u_findings_summary', 'Alert resolved - investigation closed automatically');\n _ewmLog('u_enrg_alert_investigation', 'u_findings_summary', oldFindings, grInv.getValue('u_findings_summary'), '');\n\n try {\n var r1 = grInv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // === 2. Update escalation logs to mark resolved after escalation ===\n var grEsc = new GlideRecord('u_enrg_escalation_log');\n grEsc.addQuery('u_usage_alert', current.getUniqueValue());\n grEsc.query();\n while (grEsc.next()) {\n var oldResolved = grEsc.getValue('u_resolved_after_escalation');\n grEsc.setValue('u_resolved_after_escalation', 'true');\n _ewmLog('u_enrg_escalation_log', 'u_resolved_after_escalation', oldResolved, grEsc.getValue('u_resolved_after_escalation'), '');\n\n var oldNotes = grEsc.getValue('u_escalation_notes');\n grEsc.setValue('u_escalation_notes', 'Alert resolved by assigned investigator');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_notes', oldNotes, grEsc.getValue('u_escalation_notes'), '');\n\n try {\n var r2 = grEsc.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_enrg_usage_alert", "documentkey": "d49095e1013143103e48918ce4a0a6bd", "fieldname": "u_state", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_enrg_facility", "documentkey": "4c9095e1013143103e48918ce4a0a67b", "fieldname": "u_notes", "oldvalue": "Primary data center facility for northeast region", "newvalue": "Critical budget breach alert UEA-20250115-0001 updated. Immediate review required."}, {"tablename": "u_enrg_escalation_log", "documentkey": "91a059e1013143103e48918ce4a0a6e9", "fieldname": "u_escalated_by", "oldvalue": "", "newvalue": "David Park"}, {"tablename": "u_enrg_consumption_report", "documentkey": "9c9055e1013143103e48918ce4a0a6a0", "fieldname": "u_report_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Auto-escalation: Critical priority budget breach alert updated"}, {"tablename": "u_enrg_escalation_log", "documentkey": "91a059e1013143103e48918ce4a0a6e9", "fieldname": "u_escalation_level", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_investigation_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_enrg_consumption_reading", "documentkey": "989095e1013143103e48918ce4a0a698", "fieldname": "u_quality_flag", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_investigator", "oldvalue": "", "newvalue": "David Park"}, {"tablename": "u_enrg_usage_alert", "documentkey": "d49095e1013143103e48918ce4a0a6bd", "fieldname": "u_close_notes", "oldvalue": "", "newvalue": "Budget breach resolved after corrective process change implemented"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_investigation_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_enrg_efficiency_goal", "documentkey": "509095e1013143103e48918ce4a0a6ba", "fieldname": "u_actual_kwh", "oldvalue": "128500.75", "newvalue": "0"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_usage_alert", "oldvalue": "", "newvalue": "d49095e1013143103e48918ce4a0a6bd"}, {"tablename": "u_enrg_escalation_log", "documentkey": "91a059e1013143103e48918ce4a0a6e9", "fieldname": "u_resolved_after_escalation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_meter", "documentkey": "c09095e1013143103e48918ce4a0a695", "fieldname": "u_meter_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_hours_unresolved", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_escalation_log", "documentkey": "91a059e1013143103e48918ce4a0a6e9", "fieldname": "u_escalation_notes", "oldvalue": "", "newvalue": "Auto-escalated: critical usage alert moved to Resolved state"}, {"tablename": "u_enrg_facility", "documentkey": "4c9095e1013143103e48918ce4a0a67b", "fieldname": "u_notes", "oldvalue": "Critical budget breach alert UEA-20250115-0001 updated. Immediate review required.", "newvalue": "Critical alert UEA-20250115-0001 escalated on 2026-06-30 03:45:25"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_findings_summary", "oldvalue": "", "newvalue": "Escalation triggered - investigation priority elevated"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_started_on", "oldvalue": "", "newvalue": "2026-06-30 03:45:25"}, {"tablename": "u_enrg_budget", "documentkey": "d49055e1013143103e48918ce4a0a69d", "fieldname": "u_budget_notes", "oldvalue": "Q1 2025 approved budget for Facility Alpha", "newvalue": "Budget breach flagged by alert UEA-20250115-0001"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_findings_summary", "oldvalue": "Escalation triggered - investigation priority elevated", "newvalue": "Alert resolved - investigation closed automatically"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_resolved_after_escalation", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_escalated_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_enrg_escalation_log", "documentkey": "91a059e1013143103e48918ce4a0a6e9", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Critical priority alert escalated automatically"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_usage_alert", "oldvalue": "", "newvalue": "d49095e1013143103e48918ce4a0a6bd"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_escalated_on", "oldvalue": "", "newvalue": "2026-06-30 03:45:25"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_requires_corrective_action", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_escalation_log", "documentkey": "91a059e1013143103e48918ce4a0a6e9", "fieldname": "u_usage_alert", "oldvalue": "", "newvalue": "UEA-20250115-0001"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_completed_on", "oldvalue": "", "newvalue": "2026-06-30 03:45:25"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_escalation_notes", "oldvalue": "", "newvalue": "Alert resolved by assigned investigator"}, {"tablename": "u_enrg_consumption_report", "documentkey": "9c9055e1013143103e48918ce4a0a6a0", "fieldname": "u_summary_notes", "oldvalue": "January draft report pending review", "newvalue": "Review triggered by budget breach alert UEA-20250115-0001"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_resolved_after_escalation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_escalation_log", "documentkey": "91a059e1013143103e48918ce4a0a6e9", "fieldname": "u_escalated_on", "oldvalue": "", "newvalue": "2026-06-30 03:45:25"}, {"tablename": "u_enrg_consumption_reading", "documentkey": "989095e1013143103e48918ce4a0a698", "fieldname": "u_notes", "oldvalue": "Suspect reading flagged by automated threshold check", "newvalue": "Verified after alert resolution"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "95a059e1013143103e48918ce4a0a6c5", "fieldname": "u_investigation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_escalation_log", "documentkey": "51a059e1013143103e48918ce4a0a6e4", "fieldname": "u_escalation_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_usage_alert", "documentkey": "d49095e1013143103e48918ce4a0a6bd", "fieldname": "u_resolved_on", "oldvalue": "", "newvalue": "2025-01-15 16:30:00"}], "ewm_logs": [{"sys_id": "59a095e1013143103e48918ce4a0a69c", "u_br_name": "budget_breach_alert_cascade_updates", "u_table_name": "u_enrg_budget", "u_field_name": "u_budget_notes", "u_old_value": "Q1 2025 approved budget for Facility Alpha", "u_new_value": "Budget breach flagged by alert UEA-20250115-0001", "u_error": "", "sys_created_on": "2026-06-30 10:45:24"}, {"sys_id": "11a059e1013143103e48918ce4a0a6e8", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_resolved_after_escalation", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "15a059e1013143103e48918ce4a0a6c4", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_investigation_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "15a059e1013143103e48918ce4a0a6ed", "u_br_name": "resolved_alert_close_actions", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_investigation_status", "u_old_value": "2", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "19a059e1013143103e48918ce4a0a6e3", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_hours_unresolved", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "1da059e1013143103e48918ce4a0a6e5", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalated_on", "u_old_value": "", "u_new_value": "2026-06-30 03:45:25", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "51a059e1013143103e48918ce4a0a6eb", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_investigation_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "55a059e1013143103e48918ce4a0a6e6", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalated_by", "u_old_value": "", "u_new_value": "David Park", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "55a059e1013143103e48918ce4a0a6f0", "u_br_name": "resolved_alert_close_actions", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_notes", "u_old_value": "", "u_new_value": "Alert resolved by assigned investigator", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "59a059e1013143103e48918ce4a0a6bc", "u_br_name": "budget_breach_alert_cascade_updates", "u_table_name": "u_enrg_consumption_report", "u_field_name": "u_summary_notes", "u_old_value": "January draft report pending review", "u_new_value": "Review triggered by budget breach alert UEA-20250115-0001", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "59a059e1013143103e48918ce4a0a6c2", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_usage_alert", "u_old_value": "", "u_new_value": "d49095e1013143103e48918ce4a0a6bd", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "59a059e1013143103e48918ce4a0a6e8", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_notes", "u_old_value": "", "u_new_value": "Auto-escalated: critical usage alert moved to Resolved state", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "5da059e1013143103e48918ce4a0a6be", "u_br_name": "resolve_threshold_alert_actions", "u_table_name": "u_enrg_consumption_reading", "u_field_name": "u_notes", "u_old_value": "Suspect reading flagged by automated threshold check", "u_new_value": "Verified after alert resolution", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "5da059e1013143103e48918ce4a0a6c4", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_requires_corrective_action", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "5da059e1013143103e48918ce4a0a6c7", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_usage_alert", "u_old_value": "", "u_new_value": "d49095e1013143103e48918ce4a0a6bd", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "5da059e1013143103e48918ce4a0a6e1", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalated_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "91a059e1013143103e48918ce4a0a6c3", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_investigator", "u_old_value": "", "u_new_value": "David Park", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "95a059e1013143103e48918ce4a0a6c6", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_facility", "u_field_name": "u_notes", "u_old_value": "Primary data center facility for northeast region", "u_new_value": "Critical budget breach alert UEA-20250115-0001 updated. Immediate review required.", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "95a059e1013143103e48918ce4a0a6c8", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalated_on", "u_old_value": "", "u_new_value": "2026-06-30 03:45:25", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "95a059e1013143103e48918ce4a0a6e2", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Auto-escalation: Critical priority budget breach alert updated", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "9da059e1013143103e48918ce4a0a6e6", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Critical priority alert escalated automatically", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "9da059e1013143103e48918ce4a0a6ed", "u_br_name": "resolved_alert_close_actions", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_completed_on", "u_old_value": "", "u_new_value": "2026-06-30 03:45:25", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d1a059e1013143103e48918ce4a0a6be", "u_br_name": "resolve_threshold_alert_actions", "u_table_name": "u_enrg_consumption_reading", "u_field_name": "u_quality_flag", "u_old_value": "3", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d1a059e1013143103e48918ce4a0a6e5", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_usage_alert", "u_old_value": "", "u_new_value": "UEA-20250115-0001", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d5a059e1013143103e48918ce4a0a6c0", "u_br_name": "resolve_threshold_alert_actions", "u_table_name": "u_enrg_efficiency_goal", "u_field_name": "u_actual_kwh", "u_old_value": "128500.75", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d5a059e1013143103e48918ce4a0a6e7", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_level", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d5a059e1013143103e48918ce4a0a6ee", "u_br_name": "resolved_alert_close_actions", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_findings_summary", "u_old_value": "Escalation triggered - investigation priority elevated", "u_new_value": "Alert resolved - investigation closed automatically", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d5a095e1013143103e48918ce4a0a69e", "u_br_name": "budget_breach_alert_cascade_updates", "u_table_name": "u_enrg_meter", "u_field_name": "u_meter_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d9a059e1013143103e48918ce4a0a6c3", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_started_on", "u_old_value": "", "u_new_value": "2026-06-30 03:45:25", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d9a059e1013143103e48918ce4a0a6eb", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_findings_summary", "u_old_value": "", "u_new_value": "Escalation triggered - investigation priority elevated", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "d9a059e1013143103e48918ce4a0a6ef", "u_br_name": "resolved_alert_close_actions", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_resolved_after_escalation", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "dda059e1013143103e48918ce4a0a6e2", "u_br_name": "critical_budget_breach_alert_cascade", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_level", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "dda059e1013143103e48918ce4a0a6e9", "u_br_name": "escalate_critical_alert_log_and_update", "u_table_name": "u_enrg_facility", "u_field_name": "u_notes", "u_old_value": "Critical budget breach alert UEA-20250115-0001 updated. Immediate review required.", "u_new_value": "Critical alert UEA-20250115-0001 escalated on 2026-06-30 03:45:25", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}, {"sys_id": "dda095e1013143103e48918ce4a0a69f", "u_br_name": "budget_breach_alert_cascade_updates", "u_table_name": "u_enrg_consumption_report", "u_field_name": "u_report_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:45:25"}], "metadata": "{\"domain\": \"energy_consumption_tracking\", \"primary_table\": \"u_enrg_usage_alert\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 38}"} {"tool_name": "update_enrg_usage_alert", "parameters": "{\"table_name\": \"u_enrg_usage_alert\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\", \"u_priority\": \"1\", \"u_escalated\": \"true\"}}", "seed_data": "{\"u_assigned_to\": \"robert.chen\", \"u_number\": \"EALRT0001001\", \"u_triggered_on\": \"2025-01-15 08:05:00\", \"u_alert_type\": \"1\", \"u_resolved_on\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:46:16\", \"sys_tags\": \"\", \"u_threshold_exceeded_pct\": \"42.5\", \"u_priority\": \"1\", \"sys_id\": \"fcc0dde1013143103e48918ce4a0a6dd\", \"u_close_notes\": \"\", \"sys_updated_by\": \"admin\", \"u_consumption_reading\": \"b8c0dde1013143103e48918ce4a0a6da\", \"u_escalated\": \"true\", \"sys_created_on\": \"2026-06-30 10:45:56\", \"u_facility\": \"fcc0dde1013143103e48918ce4a0a6d3\", \"u_acknowledged_on\": \"2025-01-15 09:00:00\", \"u_escalation_deadline\": \"2025-01-16 08:00:00\", \"sys_created_by\": \"admin\", \"u_corrective_action_note\": \"Initial review completed; escalation pending.\"}", "supporting_data": "{\"facility_main\": {\"u_name\": \"Northgate Data Center\", \"u_notes\": \"ESCALATION: Critical alert EALRT0001001 escalated for this facility\", \"u_facility_code\": \"NDC-2025\", \"u_address\": \"450 Industrial Blvd, Newark, NJ 07102\", \"sys_mod_count\": \"1\", \"u_facility_manager\": \"jane.martinez\", \"sys_updated_on\": \"2026-06-30 10:46:16\", \"sys_tags\": \"\", \"u_commissioning_date\": \"2018-06-15\", \"u_facility_type\": \"3\", \"sys_id\": \"fcc0dde1013143103e48918ce4a0a6d3\", \"u_floor_area_sqft\": \"85000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:45:55\", \"u_active\": \"true\", \"u_regional_energy_director\": \"robert.chen\", \"u_energy_class\": \"1\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}, \"meter_main\": {\"u_manufacturer\": \"Schneider Electric\", \"u_meter_name\": \"Primary Electricity Meter - Northgate\", \"sys_mod_count\": \"0\", \"u_last_calibration_date\": \"2024-11-10\", \"u_model_number\": \"ION9000\", \"u_firmware_version\": \"4.2.1\", \"sys_updated_on\": \"2026-06-30 10:45:55\", \"u_unit_of_measure\": \"1\", \"sys_tags\": \"\", \"u_energy_type\": \"1\", \"sys_id\": \"34c0dde1013143103e48918ce4a0a6d7\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:45:55\", \"u_meter_status\": \"1\", \"u_facility\": \"fcc0dde1013143103e48918ce4a0a6d3\", \"u_meter_id\": \"MTR-NDC-001\", \"u_install_date\": \"2018-07-01\", \"u_is_primary_meter\": \"true\", \"sys_created_by\": \"admin\"}, \"reading_main\": {\"u_notes\": \"Automated reading flagged for threshold breach.\", \"u_quality_flag\": \"1\", \"sys_mod_count\": \"0\", \"u_reading_datetime\": \"2025-01-15 08:00:00\", \"u_reading_period_end\": \"2025-01-15\", \"u_reading_source\": \"2\", \"sys_updated_on\": \"2026-06-30 10:45:55\", \"u_submitted_by\": \"iot_collector\", \"sys_tags\": \"\", \"u_reading_value\": \"125000.5\", \"sys_id\": \"b8c0dde1013143103e48918ce4a0a6da\", \"u_budget_threshold_pct\": \"142.5\", \"sys_updated_by\": \"admin\", \"u_reading_period_start\": \"2025-01-01\", \"sys_created_on\": \"2026-06-30 10:45:55\", \"u_exceeds_threshold\": \"true\", \"u_meter\": \"34c0dde1013143103e48918ce4a0a6d7\", \"u_reading_number\": \"RDG-20250115-001\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_enrg_usage_alert\": {\"u_number\": {\"type\": \"str\"}, \"u_consumption_reading\": {\"FK\": \"u_enrg_consumption_reading\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_state\": {\"type\": \"str\"}, \"u_alert_type\": {\"type\": \"str\"}, \"u_triggered_on\": {\"type\": \"str\"}, \"u_threshold_exceeded_pct\": {\"type\": \"decimal\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_acknowledged_on\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_corrective_action_note\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_deadline\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_close_notes\": {\"type\": \"str\"}}, \"u_enrg_facility\": {\"u_name\": {\"type\": \"str\"}, \"u_facility_code\": {\"type\": \"str\"}, \"u_facility_type\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_floor_area_sqft\": {\"type\": \"decimal\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_regional_energy_director\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_commissioning_date\": {\"type\": \"str\"}, \"u_energy_class\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_enrg_meter\": {\"u_meter_id\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_meter_name\": {\"type\": \"str\"}, \"u_energy_type\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_meter_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_is_primary_meter\": {\"type\": \"bool\"}, \"u_firmware_version\": {\"type\": \"str\"}}, \"u_enrg_consumption_reading\": {\"u_reading_number\": {\"type\": \"str\"}, \"u_meter\": {\"FK\": \"u_enrg_meter\"}, \"u_reading_value\": {\"type\": \"decimal\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_period_start\": {\"type\": \"str\"}, \"u_reading_period_end\": {\"type\": \"str\"}, \"u_submitted_by\": {\"type\": \"str\"}, \"u_reading_source\": {\"type\": \"str\"}, \"u_exceeds_threshold\": {\"type\": \"bool\"}, \"u_budget_threshold_pct\": {\"type\": \"decimal\"}, \"u_quality_flag\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_enrg_budget\": {\"u_budget_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_budget_period\": {\"type\": \"str\"}, \"u_allocated_kwh\": {\"type\": \"decimal\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approved_on\": {\"type\": \"str\"}, \"u_effective_start\": {\"type\": \"str\"}, \"u_effective_end\": {\"type\": \"str\"}, \"u_budget_notes\": {\"type\": \"str\"}}, \"u_enrg_alert_investigation\": {\"u_investigation_number\": {\"type\": \"str\"}, \"u_usage_alert\": {\"FK\": \"u_enrg_usage_alert\"}, \"u_investigator\": {\"type\": \"str\"}, \"u_started_on\": {\"type\": \"str\"}, \"u_investigation_status\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_estimated_excess_kwh\": {\"type\": \"decimal\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_requires_corrective_action\": {\"type\": \"bool\"}, \"u_investigation_cost\": {\"type\": \"decimal\"}}, \"u_enrg_corrective_action\": {\"u_action_number\": {\"type\": \"str\"}, \"u_investigation\": {\"FK\": \"u_enrg_alert_investigation\"}, \"u_action_description\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_action_status\": {\"type\": \"str\"}, \"u_estimated_savings_kwh\": {\"type\": \"decimal\"}, \"u_actual_savings_kwh\": {\"type\": \"decimal\"}, \"u_verified_by\": {\"type\": \"str\"}, \"u_verification_date\": {\"type\": \"str\"}}, \"u_enrg_consumption_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_report_period_start\": {\"type\": \"str\"}, \"u_report_period_end\": {\"type\": \"str\"}, \"u_total_kwh_consumed\": {\"type\": \"decimal\"}, \"u_budget_kwh\": {\"type\": \"decimal\"}, \"u_variance_pct\": {\"type\": \"decimal\"}, \"u_alert_count\": {\"type\": \"int\"}, \"u_report_status\": {\"type\": \"str\"}, \"u_certified_by\": {\"type\": \"str\"}, \"u_certified_on\": {\"type\": \"str\"}, \"u_summary_notes\": {\"type\": \"str\"}}, \"u_enrg_efficiency_goal\": {\"u_goal_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_goal_description\": {\"type\": \"str\"}, \"u_target_reduction_pct\": {\"type\": \"decimal\"}, \"u_baseline_kwh\": {\"type\": \"decimal\"}, \"u_target_kwh\": {\"type\": \"decimal\"}, \"u_actual_kwh\": {\"type\": \"decimal\"}, \"u_goal_start_date\": {\"type\": \"str\"}, \"u_goal_end_date\": {\"type\": \"str\"}, \"u_goal_status\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}}, \"u_enrg_escalation_log\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_usage_alert\": {\"FK\": \"u_enrg_usage_alert\"}, \"u_escalated_on\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_escalated_to\": {\"type\": \"str\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_hours_unresolved\": {\"type\": \"decimal\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_resolution_deadline\": {\"type\": \"str\"}, \"u_resolved_after_escalation\": {\"type\": \"bool\"}, \"u_escalation_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "escalate_alert_log_and_notify", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation log record for this alert\n var grEsc = new GlideRecord('u_enrg_escalation_log');\n grEsc.initialize();\n grEsc.setValue('u_usage_alert', current.getValue('u_number'));\n _ewmLog('u_enrg_escalation_log', 'u_usage_alert', '', current.getValue('u_number'), '');\n grEsc.setValue('u_escalation_reason', 'Critical priority alert escalated - state changed to Escalated');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_reason', '', 'Critical priority alert escalated - state changed to Escalated', '');\n grEsc.setValue('u_escalation_level', '3');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_level', '', '3', '');\n grEsc.setValue('u_escalated_by', current.getValue('u_assigned_to'));\n _ewmLog('u_enrg_escalation_log', 'u_escalated_by', '', current.getValue('u_assigned_to'), '');\n try {\n var r1 = grEsc.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked facility with an escalation note\n var facilityRef = current.getValue('u_facility');\n if (facilityRef) {\n var grFac = new GlideRecord('u_enrg_facility');\n grFac.addQuery('sys_id', facilityRef);\n grFac.query();\n if (grFac.next()) {\n var oldNotes = grFac.getValue('u_notes');\n grFac.setValue('u_notes', 'ESCALATION: Critical alert ' + current.getValue('u_number') + ' escalated for this facility');\n _ewmLog('u_enrg_facility', 'u_notes', oldNotes, grFac.getValue('u_notes'), '');\n try {\n var r2 = grFac.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grFac.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "escalation_log_init_investigation", "fires_on_table": "u_enrg_escalation_log", "filter_condition": "u_escalation_level=3", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Default fields on the escalation log record (before insert, use setValue on current) ---\n\n // Set resolved_after_escalation to false\n var oldResolved = current.getValue('u_resolved_after_escalation');\n current.setValue('u_resolved_after_escalation', 'false');\n _ewmLog('u_enrg_escalation_log', 'u_resolved_after_escalation', oldResolved, current.getValue('u_resolved_after_escalation'), '');\n\n // Set escalation notes\n var oldNotes = current.getValue('u_escalation_notes');\n current.setValue('u_escalation_notes', 'Auto-escalated to Regional Director level. Investigation initiated.');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_notes', oldNotes, current.getValue('u_escalation_notes'), '');\n\n // Set hours_unresolved default to 72\n var oldHours = current.getValue('u_hours_unresolved');\n current.setValue('u_hours_unresolved', '72');\n _ewmLog('u_enrg_escalation_log', 'u_hours_unresolved', oldHours, current.getValue('u_hours_unresolved'), '');\n\n // --- 2. Insert a new Alert Investigation record for the linked usage alert ---\n var gr = new GlideRecord('u_enrg_alert_investigation');\n gr.initialize();\n\n gr.setValue('u_usage_alert', current.getValue('u_usage_alert'));\n _ewmLog('u_enrg_alert_investigation', 'u_usage_alert', '', current.getValue('u_usage_alert'), '');\n\n gr.setValue('u_investigation_status', '1');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_status', '', '1', '');\n\n gr.setValue('u_investigator', current.getValue('u_escalated_to'));\n _ewmLog('u_enrg_alert_investigation', 'u_investigator', '', current.getValue('u_escalated_to'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "invest_spawn_action_report_esclog", "fires_on_table": "u_enrg_alert_investigation", "filter_condition": "u_investigation_status=1^u_requires_corrective_action=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert corrective action for this investigation\n var grCA = new GlideRecord('u_enrg_corrective_action');\n grCA.initialize();\n grCA.setValue('u_investigation', current.getUniqueValue());\n _ewmLog('u_enrg_corrective_action', 'u_investigation', '', current.getUniqueValue(), '');\n grCA.setValue('u_action_status', '1');\n _ewmLog('u_enrg_corrective_action', 'u_action_status', '', '1', '');\n try {\n var rCA = grCA.insert();\n if (!rCA) { _ewmLog('','','','', 'GR insert failed: ' + grCA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert consumption report linked to the alert's facility\n var alertSysId = current.getValue('u_usage_alert');\n var grAlert = new GlideRecord('u_enrg_usage_alert');\n var facilityId = '';\n if (alertSysId && grAlert.get(alertSysId)) {\n facilityId = grAlert.getValue('u_facility');\n }\n var grCR = new GlideRecord('u_enrg_consumption_report');\n grCR.initialize();\n grCR.setValue('u_facility', facilityId);\n _ewmLog('u_enrg_consumption_report', 'u_facility', '', facilityId, '');\n grCR.setValue('u_report_status', '1');\n _ewmLog('u_enrg_consumption_report', 'u_report_status', '', '1', '');\n try {\n var rCR = grCR.insert();\n if (!rCR) { _ewmLog('','','','', 'GR insert failed: ' + grCR.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Update escalation log linked to the same usage alert\n var grEL = new GlideRecord('u_enrg_escalation_log');\n grEL.addQuery('u_usage_alert', alertSysId);\n grEL.query();\n while (grEL.next()) {\n var oldNotes = grEL.getValue('u_escalation_notes');\n grEL.setValue('u_escalation_notes', 'Investigation opened - corrective action required');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_notes', oldNotes, grEL.getValue('u_escalation_notes'), '');\n try {\n var rEL = grEL.update();\n if (!rEL) { _ewmLog('','','','', 'GR update failed: ' + grEL.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "set_defaults_on_corrective_action", "fires_on_table": "u_enrg_corrective_action", "filter_condition": "u_action_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-insert: set default fields on the new corrective action record\n var old1 = current.getValue('u_assigned_to');\n current.setValue('u_assigned_to', 'energy_ops_team');\n _ewmLog('u_enrg_corrective_action', 'u_assigned_to', old1, current.getValue('u_assigned_to'), '');\n\n var old2 = current.getValue('u_estimated_savings_kwh');\n current.setValue('u_estimated_savings_kwh', '500');\n _ewmLog('u_enrg_corrective_action', 'u_estimated_savings_kwh', old2, current.getValue('u_estimated_savings_kwh'), '');\n\n var old3 = current.getValue('u_action_description');\n current.setValue('u_action_description', 'Auto-generated corrective action for energy overuse investigation');\n _ewmLog('u_enrg_corrective_action', 'u_action_description', old3, current.getValue('u_action_description'), '');\n\n // Insert an action audit log record to continue the linear chain\n var grAudit = new GlideRecord('u_enrg_action_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_corrective_action', current.getValue('u_investigation'));\n _ewmLog('u_enrg_action_audit_log', 'u_corrective_action', '', current.getValue('u_investigation'), '');\n grAudit.setValue('u_audit_type', 'initial_defaults');\n _ewmLog('u_enrg_action_audit_log', 'u_audit_type', '', 'initial_defaults', '');\n grAudit.setValue('u_audit_note', 'Defaults applied: assigned_to=energy_ops_team, estimated_savings=500kWh');\n _ewmLog('u_enrg_action_audit_log', 'u_audit_note', '', 'Defaults applied: assigned_to=energy_ops_team, estimated_savings=500kWh', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "action_audit_finalize_corrective_action", "fires_on_table": "u_enrg_action_audit_log", "filter_condition": "u_audit_type=initial_defaults", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // After-insert BR on u_enrg_action_audit_log\n // When a new action audit log is inserted with audit_type=initial_defaults,\n // finalize the corrective action record and update the parent investigation.\n\n var investigationRef = current.getValue('u_corrective_action');\n\n // 1. Find and update the corrective action linked to this investigation\n if (investigationRef) {\n var grCA = new GlideRecord('u_enrg_corrective_action');\n grCA.addQuery('u_investigation', investigationRef);\n grCA.query();\n if (grCA.next()) {\n var oldSavings = grCA.getValue('u_actual_savings_kwh');\n grCA.setValue('u_actual_savings_kwh', '0');\n _ewmLog('u_enrg_corrective_action', 'u_actual_savings_kwh', oldSavings, '0', '');\n var oldCompDate = grCA.getValue('u_completion_date');\n grCA.setValue('u_completion_date', '2025-03-01');\n _ewmLog('u_enrg_corrective_action', 'u_completion_date', oldCompDate, '2025-03-01', '');\n try {\n var rCA = grCA.update();\n if (!rCA) { _ewmLog('','','','', 'GR update failed: ' + grCA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the parent alert investigation with initial findings\n if (investigationRef) {\n var gr = new GlideRecord('u_enrg_alert_investigation');\n gr.addQuery('sys_id', investigationRef);\n gr.query();\n if (gr.next()) {\n var oldFindings = gr.getValue('u_findings_summary');\n gr.setValue('u_findings_summary', 'Corrective action created and assigned to energy_ops_team - pending execution');\n _ewmLog('u_enrg_alert_investigation', 'u_findings_summary', oldFindings, gr.getValue('u_findings_summary'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_enrg_escalation_log", "documentkey": "b1d0dde1013143103e48918ce4a0a6e7", "fieldname": "u_escalated_by", "oldvalue": "", "newvalue": "robert.chen"}, {"tablename": "u_enrg_usage_alert", "documentkey": "fcc0dde1013143103e48918ce4a0a6dd", "fieldname": "u_escalated", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "31d01525013143103e48918ce4a0a663", "fieldname": "u_investigation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_escalation_log", "documentkey": "b1d0dde1013143103e48918ce4a0a6e7", "fieldname": "u_escalation_level", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_enrg_escalation_log", "documentkey": "b1d0dde1013143103e48918ce4a0a6e7", "fieldname": "u_resolved_after_escalation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "31d01525013143103e48918ce4a0a663", "fieldname": "u_requires_corrective_action", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_escalation_log", "documentkey": "b1d0dde1013143103e48918ce4a0a6e7", "fieldname": "u_escalation_notes", "oldvalue": "", "newvalue": "Auto-escalated to Regional Director level. Investigation initiated."}, {"tablename": "u_enrg_escalation_log", "documentkey": "b1d0dde1013143103e48918ce4a0a6e7", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Critical priority alert escalated - state changed to Escalated"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "31d01525013143103e48918ce4a0a663", "fieldname": "u_usage_alert", "oldvalue": "", "newvalue": "EALRT0001001"}, {"tablename": "u_enrg_escalation_log", "documentkey": "b1d0dde1013143103e48918ce4a0a6e7", "fieldname": "u_hours_unresolved", "oldvalue": "", "newvalue": "72"}, {"tablename": "u_enrg_facility", "documentkey": "fcc0dde1013143103e48918ce4a0a6d3", "fieldname": "u_notes", "oldvalue": "Facility operating within normal parameters.", "newvalue": "ESCALATION: Critical alert EALRT0001001 escalated for this facility"}, {"tablename": "u_enrg_escalation_log", "documentkey": "b1d0dde1013143103e48918ce4a0a6e7", "fieldname": "u_usage_alert", "oldvalue": "", "newvalue": "EALRT0001001"}, {"tablename": "u_enrg_usage_alert", "documentkey": "fcc0dde1013143103e48918ce4a0a6dd", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}], "ewm_logs": [{"sys_id": "31d0dde1013143103e48918ce4a0a6e6", "u_br_name": "escalate_alert_log_and_notify", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_level", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "31d0dde1013143103e48918ce4a0a6e8", "u_br_name": "escalation_log_init_investigation", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_notes", "u_old_value": "", "u_new_value": "Auto-escalated to Regional Director level. Investigation initiated.", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "39d01525013143103e48918ce4a0a662", "u_br_name": "escalation_log_init_investigation", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_investigator", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "79d0dde1013143103e48918ce4a0a6e4", "u_br_name": "escalate_alert_log_and_notify", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_usage_alert", "u_old_value": "", "u_new_value": "EALRT0001001", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "79d0dde1013143103e48918ce4a0a6e6", "u_br_name": "escalate_alert_log_and_notify", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalated_by", "u_old_value": "", "u_new_value": "robert.chen", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "7dd01525013143103e48918ce4a0a660", "u_br_name": "escalation_log_init_investigation", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_hours_unresolved", "u_old_value": "", "u_new_value": "72", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "7dd01525013143103e48918ce4a0a664", "u_br_name": "escalation_log_init_investigation", "u_table_name": "u_enrg_facility", "u_field_name": "u_notes", "u_old_value": "Facility operating within normal parameters.", "u_new_value": "ESCALATION: Critical alert EALRT0001001 escalated for this facility", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "b5d01525013143103e48918ce4a0a661", "u_br_name": "escalation_log_init_investigation", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_usage_alert", "u_old_value": "", "u_new_value": "EALRT0001001", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "b5d0dde1013143103e48918ce4a0a6e7", "u_br_name": "escalation_log_init_investigation", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_resolved_after_escalation", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "f5d0dde1013143103e48918ce4a0a6e5", "u_br_name": "escalate_alert_log_and_notify", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Critical priority alert escalated - state changed to Escalated", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}, {"sys_id": "fdd01525013143103e48918ce4a0a661", "u_br_name": "escalation_log_init_investigation", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_investigation_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:46:16"}], "metadata": "{\"domain\": \"energy_consumption_tracking\", \"primary_table\": \"u_enrg_usage_alert\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "insert_enrg_usage_alert", "parameters": "{\"table_name\": \"u_enrg_usage_alert\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"EALRT-CASC-0001\", \"u_consumption_reading\": \"@reading_main.sys_id\", \"u_facility\": \"@facility_main.sys_id\", \"u_state\": \"1\", \"u_alert_type\": \"1\", \"u_triggered_on\": \"2025-01-10 08:15:00\", \"u_threshold_exceeded_pct\": 28.5, \"u_assigned_to\": \"john.investigator\", \"u_corrective_action_note\": \"\", \"u_escalated\": \"true\", \"u_priority\": \"3\", \"u_close_notes\": \"\"}}", "seed_data": null, "supporting_data": "{\"facility_main\": {\"u_name\": \"Cascade Test Facility Alpha\", \"u_notes\": \"Threshold exceeded alert EALRT-CASC-0001 created\", \"u_facility_code\": \"FAC-CASC-001\", \"u_address\": \"100 Energy Blvd, Boston, MA 02101\", \"sys_mod_count\": \"1\", \"u_facility_manager\": \"jane.doe\", \"sys_updated_on\": \"2026-06-30 11:47:36\", \"sys_tags\": \"\", \"u_commissioning_date\": \"2020-03-15\", \"u_facility_type\": \"3\", \"sys_id\": \"dbce99a101f143103e48918ce4a0a628\", \"u_floor_area_sqft\": \"45000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:47:16\", \"u_active\": \"true\", \"u_regional_energy_director\": \"robert.smith\", \"u_energy_class\": \"3\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}, \"meter_main\": {\"u_manufacturer\": \"Schneider Electric\", \"u_meter_name\": \"Primary Electricity Meter\", \"sys_mod_count\": \"0\", \"u_last_calibration_date\": \"2024-11-01\", \"u_model_number\": \"PM8000\", \"u_firmware_version\": \"3.2.1\", \"sys_updated_on\": \"2026-06-30 11:47:16\", \"u_unit_of_measure\": \"1\", \"sys_tags\": \"\", \"u_energy_type\": \"1\", \"sys_id\": \"5fce59a101f143103e48918ce4a0a622\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:47:16\", \"u_meter_status\": \"1\", \"u_facility\": \"dbce99a101f143103e48918ce4a0a628\", \"u_meter_id\": \"MTR-CASC-001\", \"u_install_date\": \"2020-04-01\", \"u_is_primary_meter\": \"true\", \"sys_created_by\": \"admin\"}, \"reading_main\": {\"u_notes\": \"Automated reading exceeded threshold\", \"u_quality_flag\": \"1\", \"sys_mod_count\": \"0\", \"u_reading_datetime\": \"2025-01-10 08:00:00\", \"u_reading_period_end\": \"2025-01-10\", \"u_reading_source\": \"2\", \"sys_updated_on\": \"2026-06-30 11:47:16\", \"u_submitted_by\": \"sensor_auto\", \"sys_tags\": \"\", \"u_reading_value\": \"128500.75\", \"sys_id\": \"13ce99a101f143103e48918ce4a0a62c\", \"u_budget_threshold_pct\": \"115.5\", \"sys_updated_by\": \"admin\", \"u_reading_period_start\": \"2025-01-01\", \"sys_created_on\": \"2026-06-30 11:47:16\", \"u_exceeds_threshold\": \"true\", \"u_meter\": \"5fce59a101f143103e48918ce4a0a622\", \"u_reading_number\": \"RDG-CASC-001\", \"sys_created_by\": \"admin\"}, \"consumption_report_draft\": {\"u_report_period_end\": \"2025-01-31\", \"u_total_kwh_consumed\": \"128500.75\", \"u_certified_on\": \"\", \"sys_mod_count\": \"1\", \"u_variance_pct\": \"28.5\", \"sys_updated_on\": \"2026-06-30 11:47:37\", \"sys_tags\": \"\", \"u_alert_count\": \"1\", \"sys_id\": \"5fce99a101f143103e48918ce4a0a637\", \"sys_updated_by\": \"admin\", \"u_summary_notes\": \"Escalation Level 1 logged for alert EALRT-CASC-0001. Report moved to Under Review.\", \"sys_created_on\": \"2026-06-30 11:47:16\", \"u_facility\": \"dbce99a101f143103e48918ce4a0a628\", \"u_report_status\": \"2\", \"u_certified_by\": \"\", \"sys_created_by\": \"admin\", \"u_budget_kwh\": \"100000\", \"u_report_number\": \"RPT-CASC-2025-001\", \"u_report_period_start\": \"2025-01-01\"}, \"efficiency_goal_active\": {\"u_owner\": \"energy_review_team\", \"u_goal_description\": \"Reduce Q1 2025 electricity consumption by 10%\", \"u_goal_status\": \"1\", \"sys_mod_count\": \"1\", \"u_actual_kwh\": \"128500.75\", \"sys_updated_on\": \"2026-06-30 11:47:37\", \"u_goal_number\": \"GOAL-CASC-2025-001\", \"sys_tags\": \"\", \"u_target_kwh\": \"108000\", \"u_baseline_kwh\": \"120000\", \"sys_id\": \"dfce99a101f143103e48918ce4a0a61d\", \"u_goal_start_date\": \"2025-01-01\", \"u_target_reduction_pct\": \"10\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:47:16\", \"u_facility\": \"dbce99a101f143103e48918ce4a0a628\", \"u_goal_end_date\": \"2025-03-31\", \"sys_created_by\": \"admin\"}, \"budget_approved\": {\"u_alert_threshold_pct\": \"120\", \"u_approved_on\": \"2024-12-15 10:00:00\", \"sys_mod_count\": \"1\", \"u_approval_status\": \"3\", \"sys_updated_on\": \"2026-06-30 11:47:37\", \"sys_tags\": \"\", \"u_approved_by\": \"cfo.energy\", \"u_effective_start\": \"2025-01-01\", \"sys_id\": \"27ce99a101f143103e48918ce4a0a621\", \"sys_updated_by\": \"admin\", \"u_effective_end\": \"2025-01-31\", \"u_budget_notes\": \"Consumption report RPT-CASC-2025-001 under review - variance 28.5%\", \"sys_created_on\": \"2026-06-30 11:47:16\", \"u_budget_year\": \"2025\", \"u_budget_number\": \"BDG-CASC-2025-001\", \"u_allocated_kwh\": \"100000\", \"u_facility\": \"dbce99a101f143103e48918ce4a0a628\", \"u_budget_period\": \"3\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_enrg_usage_alert\": {\"u_number\": {\"type\": \"str\"}, \"u_consumption_reading\": {\"FK\": \"u_enrg_consumption_reading\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_state\": {\"type\": \"str\"}, \"u_alert_type\": {\"type\": \"str\"}, \"u_triggered_on\": {\"type\": \"str\"}, \"u_threshold_exceeded_pct\": {\"type\": \"decimal\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_acknowledged_on\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_corrective_action_note\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_deadline\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_close_notes\": {\"type\": \"str\"}}, \"u_enrg_facility\": {\"u_name\": {\"type\": \"str\"}, \"u_facility_code\": {\"type\": \"str\"}, \"u_facility_type\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_floor_area_sqft\": {\"type\": \"decimal\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_regional_energy_director\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_commissioning_date\": {\"type\": \"str\"}, \"u_energy_class\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_enrg_meter\": {\"u_meter_id\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_meter_name\": {\"type\": \"str\"}, \"u_energy_type\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_meter_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_is_primary_meter\": {\"type\": \"bool\"}, \"u_firmware_version\": {\"type\": \"str\"}}, \"u_enrg_consumption_reading\": {\"u_reading_number\": {\"type\": \"str\"}, \"u_meter\": {\"FK\": \"u_enrg_meter\"}, \"u_reading_value\": {\"type\": \"decimal\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_period_start\": {\"type\": \"str\"}, \"u_reading_period_end\": {\"type\": \"str\"}, \"u_submitted_by\": {\"type\": \"str\"}, \"u_reading_source\": {\"type\": \"str\"}, \"u_exceeds_threshold\": {\"type\": \"bool\"}, \"u_budget_threshold_pct\": {\"type\": \"decimal\"}, \"u_quality_flag\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_enrg_budget\": {\"u_budget_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_budget_period\": {\"type\": \"str\"}, \"u_allocated_kwh\": {\"type\": \"decimal\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approved_on\": {\"type\": \"str\"}, \"u_effective_start\": {\"type\": \"str\"}, \"u_effective_end\": {\"type\": \"str\"}, \"u_budget_notes\": {\"type\": \"str\"}}, \"u_enrg_alert_investigation\": {\"u_investigation_number\": {\"type\": \"str\"}, \"u_usage_alert\": {\"FK\": \"u_enrg_usage_alert\"}, \"u_investigator\": {\"type\": \"str\"}, \"u_started_on\": {\"type\": \"str\"}, \"u_investigation_status\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_estimated_excess_kwh\": {\"type\": \"decimal\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_requires_corrective_action\": {\"type\": \"bool\"}, \"u_investigation_cost\": {\"type\": \"decimal\"}}, \"u_enrg_corrective_action\": {\"u_action_number\": {\"type\": \"str\"}, \"u_investigation\": {\"FK\": \"u_enrg_alert_investigation\"}, \"u_action_description\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_action_status\": {\"type\": \"str\"}, \"u_estimated_savings_kwh\": {\"type\": \"decimal\"}, \"u_actual_savings_kwh\": {\"type\": \"decimal\"}, \"u_verified_by\": {\"type\": \"str\"}, \"u_verification_date\": {\"type\": \"str\"}}, \"u_enrg_consumption_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_report_period_start\": {\"type\": \"str\"}, \"u_report_period_end\": {\"type\": \"str\"}, \"u_total_kwh_consumed\": {\"type\": \"decimal\"}, \"u_budget_kwh\": {\"type\": \"decimal\"}, \"u_variance_pct\": {\"type\": \"decimal\"}, \"u_alert_count\": {\"type\": \"int\"}, \"u_report_status\": {\"type\": \"str\"}, \"u_certified_by\": {\"type\": \"str\"}, \"u_certified_on\": {\"type\": \"str\"}, \"u_summary_notes\": {\"type\": \"str\"}}, \"u_enrg_efficiency_goal\": {\"u_goal_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_goal_description\": {\"type\": \"str\"}, \"u_target_reduction_pct\": {\"type\": \"decimal\"}, \"u_baseline_kwh\": {\"type\": \"decimal\"}, \"u_target_kwh\": {\"type\": \"decimal\"}, \"u_actual_kwh\": {\"type\": \"decimal\"}, \"u_goal_start_date\": {\"type\": \"str\"}, \"u_goal_end_date\": {\"type\": \"str\"}, \"u_goal_status\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}}, \"u_enrg_escalation_log\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_usage_alert\": {\"FK\": \"u_enrg_usage_alert\"}, \"u_escalated_on\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_escalated_to\": {\"type\": \"str\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_hours_unresolved\": {\"type\": \"decimal\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_resolution_deadline\": {\"type\": \"str\"}, \"u_resolved_after_escalation\": {\"type\": \"bool\"}, \"u_escalation_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "alert_insert_create_investigation_log", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_state=1^u_alert_type=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Alert Investigation record linked to this alert\n var grInv = new GlideRecord('u_enrg_alert_investigation');\n grInv.initialize();\n grInv.setValue('u_usage_alert', current.getUniqueValue());\n _ewmLog('u_enrg_alert_investigation', 'u_usage_alert', '', current.getUniqueValue(), '');\n grInv.setValue('u_investigator', current.getValue('u_assigned_to'));\n _ewmLog('u_enrg_alert_investigation', 'u_investigator', '', current.getValue('u_assigned_to'), '');\n grInv.setValue('u_investigation_status', '1');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_status', '', '1', '');\n try {\n var rInv = grInv.insert();\n if (!rInv) { _ewmLog('','','','', 'GR insert failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the facility record to add a note about the new alert\n var facilityRef = current.getValue('u_facility');\n if (facilityRef) {\n var grFac = new GlideRecord('u_enrg_facility');\n grFac.addQuery('sys_id', facilityRef);\n grFac.query();\n if (grFac.next()) {\n var oldNotes = grFac.getValue('u_notes');\n grFac.setValue('u_notes', 'Threshold exceeded alert ' + current.getValue('u_number') + ' created');\n _ewmLog('u_enrg_facility', 'u_notes', oldNotes, grFac.getValue('u_notes'), '');\n try {\n var rFac = grFac.update();\n if (!rFac) { _ewmLog('','','','', 'GR update failed: ' + grFac.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "facility_upd_create_corrective_action", "fires_on_table": "u_enrg_facility", "filter_condition": "u_energy_class=3^u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // After-BR on u_enrg_facility update: when a Class C active facility is updated,\n // look up any open alert investigations linked to alerts for this facility\n // and create a corrective action record for proactive policy enforcement.\n\n // Find alert investigations linked to this facility's usage alerts\n var grAlert = new GlideRecord('u_enrg_usage_alert');\n grAlert.addQuery('u_facility', current.getUniqueValue());\n grAlert.query();\n\n var alertSysId = '';\n if (grAlert.next()) {\n // Find the investigation for this alert\n var grInv = new GlideRecord('u_enrg_alert_investigation');\n grInv.addQuery('u_usage_alert', grAlert.getUniqueValue());\n grInv.addQuery('u_investigation_status', '1'); // Open\n grInv.query();\n\n if (grInv.next()) {\n // Create a corrective action record for this investigation\n var gr = new GlideRecord('u_enrg_corrective_action');\n gr.initialize();\n\n gr.setValue('u_investigation', grInv.getUniqueValue());\n _ewmLog('u_enrg_corrective_action', 'u_investigation', '', grInv.getUniqueValue(), '');\n\n gr.setValue('u_action_type', '5');\n _ewmLog('u_enrg_corrective_action', 'u_action_type', '', '5', '');\n\n gr.setValue('u_action_status', '1');\n _ewmLog('u_enrg_corrective_action', 'u_action_status', '', '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "update_alert_on_corrective_action", "fires_on_table": "u_enrg_corrective_action", "filter_condition": "u_action_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n var invRef = current.getValue('u_investigation');\n if (!invRef) return;\n\n // Look up the investigation to find the linked usage alert\n var invGr = new GlideRecord('u_enrg_alert_investigation');\n if (!invGr.get(invRef)) return;\n\n var alertSysId = invGr.getValue('u_usage_alert');\n if (!alertSysId) return;\n\n // Update the usage alert with corrective action details\n var gr = new GlideRecord('u_enrg_usage_alert');\n gr.addQuery('sys_id', alertSysId);\n gr.query();\n if (gr.next()) {\n var oldState = gr.getValue('u_state');\n gr.setValue('u_state', '3');\n _ewmLog('u_enrg_usage_alert', 'u_state', oldState, gr.getValue('u_state'), '');\n\n var oldPriority = gr.getValue('u_priority');\n gr.setValue('u_priority', '2');\n _ewmLog('u_enrg_usage_alert', 'u_priority', oldPriority, gr.getValue('u_priority'), '');\n\n var oldNote = gr.getValue('u_corrective_action_note');\n gr.setValue('u_corrective_action_note', 'Corrective action planned: ' + current.getValue('u_action_description'));\n _ewmLog('u_enrg_usage_alert', 'u_corrective_action_note', oldNote, gr.getValue('u_corrective_action_note'), '');\n\n var oldEscalated = gr.getValue('u_escalated');\n gr.setValue('u_escalated', 'false');\n _ewmLog('u_enrg_usage_alert', 'u_escalated', oldEscalated, gr.getValue('u_escalated'), '');\n\n var oldAssigned = gr.getValue('u_assigned_to');\n gr.setValue('u_assigned_to', current.getValue('u_assigned_to'));\n _ewmLog('u_enrg_usage_alert', 'u_assigned_to', oldAssigned, gr.getValue('u_assigned_to'), '');\n\n var oldCloseNotes = gr.getValue('u_close_notes');\n gr.setValue('u_close_notes', 'Investigation underway - corrective action initiated');\n _ewmLog('u_enrg_usage_alert', 'u_close_notes', oldCloseNotes, gr.getValue('u_close_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "alert_under_invest_log_and_update", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an escalation log entry to track the investigation transition\n var esc = new GlideRecord('u_enrg_escalation_log');\n esc.initialize();\n esc.setValue('u_usage_alert', current.getValue('u_number'));\n _ewmLog('u_enrg_escalation_log', 'u_usage_alert', '', current.getValue('u_number'), '');\n esc.setValue('u_escalated_by', current.getValue('u_assigned_to'));\n _ewmLog('u_enrg_escalation_log', 'u_escalated_by', '', current.getValue('u_assigned_to'), '');\n esc.setValue('u_escalation_reason', 'Alert moved to Under Investigation - preliminary escalation log created');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_reason', '', 'Alert moved to Under Investigation - preliminary escalation log created', '');\n esc.setValue('u_escalation_level', '1');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_level', '', '1', '');\n try {\n var r1 = esc.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + esc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the related alert investigation to In Progress\n var inv = new GlideRecord('u_enrg_alert_investigation');\n inv.addQuery('u_usage_alert', current.getUniqueValue());\n inv.query();\n while (inv.next()) {\n var oldStatus = inv.getValue('u_investigation_status');\n inv.setValue('u_investigation_status', '2');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_status', oldStatus, '2', '');\n var oldStarted = inv.getValue('u_started_on');\n var nowDt = new GlideDateTime().getDisplayValue();\n inv.setValue('u_started_on', nowDt);\n _ewmLog('u_enrg_alert_investigation', 'u_started_on', oldStarted, nowDt, '');\n try {\n var r2 = inv.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + inv.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "esc_log_insert_update_report", "fires_on_table": "u_enrg_escalation_log", "filter_condition": "u_escalation_level=1^u_resolved_after_escalation=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n var alertSysId = current.getValue('u_usage_alert');\n if (!alertSysId) return;\n\n // Look up the facility from the usage alert\n var alertGr = new GlideRecord('u_enrg_usage_alert');\n if (!alertGr.get(alertSysId)) return;\n var facilitySysId = alertGr.getValue('u_facility');\n if (!facilitySysId) return;\n\n // Find consumption reports for this facility that are in Draft status and update them\n var gr = new GlideRecord('u_enrg_consumption_report');\n gr.addQuery('u_facility', facilitySysId);\n gr.addQuery('u_report_status', '1'); // Draft\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_report_status');\n gr.setValue('u_report_status', '2');\n _ewmLog('u_enrg_consumption_report', 'u_report_status', oldStatus, gr.getValue('u_report_status'), '');\n\n var oldAlertCount = gr.getValue('u_alert_count');\n var newAlertCount = (parseInt(oldAlertCount, 10) || 0) + 1;\n gr.setValue('u_alert_count', String(newAlertCount));\n _ewmLog('u_enrg_consumption_report', 'u_alert_count', oldAlertCount, gr.getValue('u_alert_count'), '');\n\n var oldNotes = gr.getValue('u_summary_notes');\n var newNotes = 'Escalation Level 1 logged for alert ' + alertGr.getValue('u_number') + '. Report moved to Under Review.';\n gr.setValue('u_summary_notes', newNotes);\n _ewmLog('u_enrg_consumption_report', 'u_summary_notes', oldNotes, gr.getValue('u_summary_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "report_review_update_related_records", "fires_on_table": "u_enrg_consumption_report", "filter_condition": "u_report_statusCHANGESTO2^u_variance_pctISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var facilityRef = current.getValue('u_facility');\n\n // 1. Update efficiency goals for this facility to reflect actual consumption\n var grGoal = new GlideRecord('u_enrg_efficiency_goal');\n grGoal.addQuery('u_facility', facilityRef);\n grGoal.addQuery('u_goal_status', '1');\n grGoal.query();\n while (grGoal.next()) {\n var oldActual = grGoal.getValue('u_actual_kwh');\n grGoal.setValue('u_actual_kwh', current.getValue('u_total_kwh_consumed'));\n _ewmLog('u_enrg_efficiency_goal', 'u_actual_kwh', oldActual, grGoal.getValue('u_actual_kwh'), '');\n\n var oldOwner = grGoal.getValue('u_owner');\n grGoal.setValue('u_owner', 'energy_review_team');\n _ewmLog('u_enrg_efficiency_goal', 'u_owner', oldOwner, grGoal.getValue('u_owner'), '');\n\n try {\n var r1 = grGoal.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grGoal.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update budget for this facility to add review notes\n var grBudget = new GlideRecord('u_enrg_budget');\n grBudget.addQuery('u_facility', facilityRef);\n grBudget.addQuery('u_approval_status', '3');\n grBudget.query();\n while (grBudget.next()) {\n var oldNotes = grBudget.getValue('u_budget_notes');\n grBudget.setValue('u_budget_notes', 'Consumption report ' + current.getValue('u_report_number') + ' under review - variance ' + current.getValue('u_variance_pct') + '%');\n _ewmLog('u_enrg_budget', 'u_budget_notes', oldNotes, grBudget.getValue('u_budget_notes'), '');\n\n var oldThreshold = grBudget.getValue('u_alert_threshold_pct');\n grBudget.setValue('u_alert_threshold_pct', '120');\n _ewmLog('u_enrg_budget', 'u_alert_threshold_pct', oldThreshold, grBudget.getValue('u_alert_threshold_pct'), '');\n\n try {\n var r2 = grBudget.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "98ee99a101f143103e48918ce4a0a657", "fieldname": "u_requires_corrective_action", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_assigned_to", "oldvalue": "", "newvalue": "john.investigator"}, {"tablename": "u_enrg_facility", "documentkey": "dbce99a101f143103e48918ce4a0a628", "fieldname": "u_notes", "oldvalue": "Facility operating normally", "newvalue": "Threshold exceeded alert EALRT-CASC-0001 created"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_corrective_action", "documentkey": "20ee1da101f143103e48918ce4a0a6ef", "fieldname": "u_investigation", "oldvalue": "", "newvalue": "98ee99a101f143103e48918ce4a0a657"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_facility", "oldvalue": "", "newvalue": "dbce99a101f143103e48918ce4a0a628"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_number", "oldvalue": "", "newvalue": "EALRT-CASC-0001"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_threshold_exceeded_pct", "oldvalue": "", "newvalue": "28.5"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "98ee99a101f143103e48918ce4a0a657", "fieldname": "u_usage_alert", "oldvalue": "", "newvalue": "54ee99a101f143103e48918ce4a0a654"}, {"tablename": "u_enrg_corrective_action", "documentkey": "20ee1da101f143103e48918ce4a0a6ef", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_triggered_on", "oldvalue": "", "newvalue": "2025-01-10 08:15:00"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "98ee99a101f143103e48918ce4a0a657", "fieldname": "u_investigation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_alert_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_consumption_reading", "oldvalue": "", "newvalue": "13ce99a101f143103e48918ce4a0a62c"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "98ee99a101f143103e48918ce4a0a657", "fieldname": "u_investigator", "oldvalue": "", "newvalue": "john.investigator"}, {"tablename": "u_enrg_corrective_action", "documentkey": "20ee1da101f143103e48918ce4a0a6ef", "fieldname": "u_action_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_enrg_escalation_log", "documentkey": "acee1da101f143103e48918ce4a0a6f6", "fieldname": "u_escalation_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_efficiency_goal", "documentkey": "dfce99a101f143103e48918ce4a0a61d", "fieldname": "u_owner", "oldvalue": "facility_ops_team", "newvalue": "energy_review_team"}, {"tablename": "u_enrg_budget", "documentkey": "27ce99a101f143103e48918ce4a0a621", "fieldname": "u_budget_notes", "oldvalue": "Approved monthly budget for January 2025", "newvalue": "Consumption report RPT-CASC-2025-001 under review - variance 28.5%"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_close_notes", "oldvalue": "", "newvalue": "Investigation underway - corrective action initiated"}, {"tablename": "u_enrg_escalation_log", "documentkey": "acee1da101f143103e48918ce4a0a6f6", "fieldname": "u_usage_alert", "oldvalue": "", "newvalue": "EALRT-CASC-0001"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "98ee99a101f143103e48918ce4a0a657", "fieldname": "u_investigation_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_enrg_consumption_report", "documentkey": "5fce99a101f143103e48918ce4a0a637", "fieldname": "u_alert_count", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_enrg_efficiency_goal", "documentkey": "dfce99a101f143103e48918ce4a0a61d", "fieldname": "u_actual_kwh", "oldvalue": "0", "newvalue": "128500.75"}, {"tablename": "u_enrg_usage_alert", "documentkey": "54ee99a101f143103e48918ce4a0a654", "fieldname": "u_escalated", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_enrg_escalation_log", "documentkey": "acee1da101f143103e48918ce4a0a6f6", "fieldname": "u_resolved_after_escalation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "98ee99a101f143103e48918ce4a0a657", "fieldname": "u_started_on", "oldvalue": "", "newvalue": "2026-06-30 04:47:37"}, {"tablename": "u_enrg_consumption_report", "documentkey": "5fce99a101f143103e48918ce4a0a637", "fieldname": "u_summary_notes", "oldvalue": "January draft report pending review", "newvalue": "Escalation Level 1 logged for alert EALRT-CASC-0001. 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"u_field_name": "u_assigned_to", "u_old_value": "john.investigator", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:47:37"}, {"sys_id": "e8ee1da101f143103e48918ce4a0a6f4", "u_br_name": "alert_under_invest_log_and_update", "u_table_name": "u_enrg_escalation_log", "u_field_name": "u_usage_alert", "u_old_value": "", "u_new_value": "EALRT-CASC-0001", "u_error": "", "sys_created_on": "2026-06-30 11:47:37"}, {"sys_id": "e8ee1da101f143103e48918ce4a0a6f8", "u_br_name": "esc_log_insert_update_report", "u_table_name": "u_enrg_consumption_report", "u_field_name": "u_alert_count", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:47:37"}], "metadata": "{\"domain\": \"energy_consumption_tracking\", \"primary_table\": \"u_enrg_usage_alert\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 6, \"expected_br_count\": 6, \"all_brs_fired\": true, \"audit_count\": 36}"} {"tool_name": "insert_enrg_usage_alert", "parameters": "{\"table_name\": \"u_enrg_usage_alert\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"EALRT-2025-00078\", \"u_consumption_reading\": \"@reading_main.sys_id\", \"u_facility\": \"@facility_main.sys_id\", \"u_state\": \"1\", \"u_alert_type\": \"1\", \"u_triggered_on\": \"2025-01-15 09:00:00\", \"u_threshold_exceeded_pct\": 15.5, \"u_assigned_to\": \"mike.tanaka\", \"u_escalated\": false, \"u_priority\": \"3\"}}", "seed_data": null, "supporting_data": "{\"facility_main\": {\"u_name\": \"Northgate Data Center\", \"u_notes\": \"Threshold exceeded alert EALRT-2025-00078 raised\", \"u_facility_code\": \"NDC-4401\", \"u_address\": \"500 Industrial Blvd, Hartford, CT 06103\", \"sys_mod_count\": \"1\", \"u_facility_manager\": \"jane.morrison\", \"sys_updated_on\": \"2026-06-30 11:49:25\", \"sys_tags\": \"\", \"u_commissioning_date\": \"2019-03-15\", \"u_facility_type\": \"3\", \"sys_id\": \"0a3f112501f143103e48918ce4a0a6cd\", \"u_floor_area_sqft\": \"45000\", \"sys_updated_by\": 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for threshold breach\", \"u_quality_flag\": \"1\", \"sys_mod_count\": \"0\", \"u_reading_datetime\": \"2025-01-15 08:30:00\", \"u_reading_period_end\": \"2025-01-15\", \"u_reading_source\": \"2\", \"sys_updated_on\": \"2026-06-30 11:49:05\", \"u_submitted_by\": \"iot_collector_svc\", \"sys_tags\": \"\", \"u_reading_value\": \"128500.75\", \"sys_id\": \"4e3f112501f143103e48918ce4a0a6d0\", \"u_budget_threshold_pct\": \"115.5\", \"sys_updated_by\": \"admin\", \"u_reading_period_start\": \"2025-01-01\", \"sys_created_on\": \"2026-06-30 11:49:05\", \"u_exceeds_threshold\": \"true\", \"u_meter\": \"863f112501f143103e48918ce4a0a6c2\", \"u_reading_number\": \"RDG-2025-00412\", \"sys_created_by\": \"admin\"}, \"consumption_report_draft\": {\"u_report_period_end\": \"2025-01-31\", \"u_total_kwh_consumed\": \"95000\", \"u_certified_on\": \"\", \"sys_mod_count\": \"0\", \"u_variance_pct\": \"5\", \"sys_updated_on\": \"2026-06-30 11:49:05\", \"sys_tags\": \"\", \"u_alert_count\": \"0\", \"sys_id\": \"0e3f112501f143103e48918ce4a0a6c5\", \"sys_updated_by\": \"admin\", \"u_summary_notes\": \"January draft report pending finalization\", \"sys_created_on\": \"2026-06-30 11:49:05\", \"u_facility\": \"0a3f112501f143103e48918ce4a0a6cd\", \"u_report_status\": \"1\", \"u_certified_by\": \"\", \"sys_created_by\": \"admin\", \"u_budget_kwh\": \"100000\", \"u_report_number\": \"RPT-NDC-2025-01\", \"u_report_period_start\": \"2025-01-01\"}, \"efficiency_goal_active\": {\"u_owner\": \"jane.morrison\", \"u_goal_description\": \"Reduce Q1 electricity consumption by 10% vs baseline\", \"u_goal_status\": \"1\", \"sys_mod_count\": \"0\", \"u_actual_kwh\": \"48000\", \"sys_updated_on\": \"2026-06-30 11:49:05\", \"u_goal_number\": \"GOAL-NDC-2025-Q1\", \"sys_tags\": \"\", \"u_target_kwh\": \"90000\", \"u_baseline_kwh\": \"100000\", \"sys_id\": \"823f112501f143103e48918ce4a0a6d4\", \"u_goal_start_date\": \"2025-01-01\", \"u_target_reduction_pct\": \"10\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:49:05\", \"u_facility\": \"0a3f112501f143103e48918ce4a0a6cd\", \"u_goal_end_date\": \"2025-03-31\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_enrg_usage_alert\": {\"u_number\": {\"type\": \"str\"}, \"u_consumption_reading\": {\"FK\": \"u_enrg_consumption_reading\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_state\": {\"type\": \"str\"}, \"u_alert_type\": {\"type\": \"str\"}, \"u_triggered_on\": {\"type\": \"str\"}, \"u_threshold_exceeded_pct\": {\"type\": \"decimal\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_acknowledged_on\": {\"type\": \"str\"}, \"u_resolved_on\": {\"type\": \"str\"}, \"u_corrective_action_note\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_deadline\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_close_notes\": {\"type\": \"str\"}}, \"u_enrg_facility\": {\"u_name\": {\"type\": \"str\"}, \"u_facility_code\": {\"type\": \"str\"}, \"u_facility_type\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_floor_area_sqft\": {\"type\": \"decimal\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_regional_energy_director\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_commissioning_date\": {\"type\": \"str\"}, \"u_energy_class\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_enrg_meter\": {\"u_meter_id\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_meter_name\": {\"type\": \"str\"}, \"u_energy_type\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_calibration_date\": {\"type\": \"str\"}, \"u_meter_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_is_primary_meter\": {\"type\": \"bool\"}, \"u_firmware_version\": {\"type\": \"str\"}}, \"u_enrg_consumption_reading\": {\"u_reading_number\": {\"type\": \"str\"}, \"u_meter\": {\"FK\": \"u_enrg_meter\"}, \"u_reading_value\": {\"type\": \"decimal\"}, \"u_reading_datetime\": {\"type\": \"str\"}, \"u_reading_period_start\": {\"type\": \"str\"}, \"u_reading_period_end\": {\"type\": \"str\"}, \"u_submitted_by\": {\"type\": \"str\"}, \"u_reading_source\": {\"type\": \"str\"}, \"u_exceeds_threshold\": {\"type\": \"bool\"}, \"u_budget_threshold_pct\": {\"type\": \"decimal\"}, \"u_quality_flag\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_enrg_budget\": {\"u_budget_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_budget_period\": {\"type\": \"str\"}, \"u_allocated_kwh\": {\"type\": \"decimal\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approved_on\": {\"type\": \"str\"}, \"u_effective_start\": {\"type\": \"str\"}, \"u_effective_end\": {\"type\": \"str\"}, \"u_budget_notes\": {\"type\": \"str\"}}, \"u_enrg_alert_investigation\": {\"u_investigation_number\": {\"type\": \"str\"}, \"u_usage_alert\": {\"FK\": \"u_enrg_usage_alert\"}, \"u_investigator\": {\"type\": \"str\"}, \"u_started_on\": {\"type\": \"str\"}, \"u_investigation_status\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_estimated_excess_kwh\": {\"type\": \"decimal\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_requires_corrective_action\": {\"type\": \"bool\"}, \"u_investigation_cost\": {\"type\": \"decimal\"}}, \"u_enrg_corrective_action\": {\"u_action_number\": {\"type\": \"str\"}, \"u_investigation\": {\"FK\": \"u_enrg_alert_investigation\"}, \"u_action_description\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_action_status\": {\"type\": \"str\"}, \"u_estimated_savings_kwh\": {\"type\": \"decimal\"}, \"u_actual_savings_kwh\": {\"type\": \"decimal\"}, \"u_verified_by\": {\"type\": \"str\"}, \"u_verification_date\": {\"type\": \"str\"}}, \"u_enrg_consumption_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_report_period_start\": {\"type\": \"str\"}, \"u_report_period_end\": {\"type\": \"str\"}, \"u_total_kwh_consumed\": {\"type\": \"decimal\"}, \"u_budget_kwh\": {\"type\": \"decimal\"}, \"u_variance_pct\": {\"type\": \"decimal\"}, \"u_alert_count\": {\"type\": \"int\"}, \"u_report_status\": {\"type\": \"str\"}, \"u_certified_by\": {\"type\": \"str\"}, \"u_certified_on\": {\"type\": \"str\"}, \"u_summary_notes\": {\"type\": \"str\"}}, \"u_enrg_efficiency_goal\": {\"u_goal_number\": {\"type\": \"str\"}, \"u_facility\": {\"FK\": \"u_enrg_facility\"}, \"u_goal_description\": {\"type\": \"str\"}, \"u_target_reduction_pct\": {\"type\": \"decimal\"}, \"u_baseline_kwh\": {\"type\": \"decimal\"}, \"u_target_kwh\": {\"type\": \"decimal\"}, \"u_actual_kwh\": {\"type\": \"decimal\"}, \"u_goal_start_date\": {\"type\": \"str\"}, \"u_goal_end_date\": {\"type\": \"str\"}, \"u_goal_status\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}}, \"u_enrg_escalation_log\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_usage_alert\": {\"FK\": \"u_enrg_usage_alert\"}, \"u_escalated_on\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_escalated_to\": {\"type\": \"str\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_hours_unresolved\": {\"type\": \"decimal\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_resolution_deadline\": {\"type\": \"str\"}, \"u_resolved_after_escalation\": {\"type\": \"bool\"}, \"u_escalation_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "new_alert_init_and_create_invest", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_alert_type=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked facility to add a note about the new alert\n var facilityRef = current.getValue('u_facility');\n if (facilityRef) {\n var grFac = new GlideRecord('u_enrg_facility');\n grFac.addQuery('sys_id', facilityRef);\n grFac.query();\n if (grFac.next()) {\n var oldNotes = grFac.getValue('u_notes');\n grFac.setValue('u_notes', 'Threshold exceeded alert ' + current.getValue('u_number') + ' raised');\n _ewmLog('u_enrg_facility', 'u_notes', oldNotes, grFac.getValue('u_notes'), '');\n var oldClass = grFac.getValue('u_energy_class');\n grFac.setValue('u_energy_class', '3');\n _ewmLog('u_enrg_facility', 'u_energy_class', oldClass, grFac.getValue('u_energy_class'), '');\n try {\n var rFac = grFac.update();\n if (!rFac) { _ewmLog('','','','', 'GR update failed: ' + grFac.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Create an Alert Investigation record for the new alert\n var grInv = new GlideRecord('u_enrg_alert_investigation');\n grInv.initialize();\n grInv.setValue('u_usage_alert', current.getUniqueValue());\n _ewmLog('u_enrg_alert_investigation', 'u_usage_alert', '', current.getUniqueValue(), '');\n grInv.setValue('u_investigation_status', '1');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_status', '', '1', '');\n try {\n var rInv = grInv.insert();\n if (!rInv) { _ewmLog('','','','', 'GR insert failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "create_corrective_action_on_invest", "fires_on_table": "u_enrg_alert_investigation", "filter_condition": "u_investigation_status=1^u_requires_corrective_action=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_enrg_corrective_action');\n gr.initialize();\n\n gr.setValue('u_investigation', current.getUniqueValue());\n _ewmLog('u_enrg_corrective_action', 'u_investigation', '', current.getUniqueValue(), '');\n\n var oldDesc = gr.getValue('u_action_description');\n gr.setValue('u_action_description', 'Auto-generated corrective action for open investigation requiring remediation');\n _ewmLog('u_enrg_corrective_action', 'u_action_description', oldDesc, 'Auto-generated corrective action for open investigation requiring remediation', '');\n\n var oldType = gr.getValue('u_action_type');\n gr.setValue('u_action_type', '2');\n _ewmLog('u_enrg_corrective_action', 'u_action_type', oldType, '2', '');\n\n var oldAssigned = gr.getValue('u_assigned_to');\n gr.setValue('u_assigned_to', current.getValue('u_investigator'));\n _ewmLog('u_enrg_corrective_action', 'u_assigned_to', oldAssigned, current.getValue('u_investigator'), '');\n\n var oldStatus = gr.getValue('u_action_status');\n gr.setValue('u_action_status', '1');\n _ewmLog('u_enrg_corrective_action', 'u_action_status', oldStatus, '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "ca_insert_update_inv_create_esc", "fires_on_table": "u_enrg_corrective_action", "filter_condition": "u_action_type=2^u_action_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked alert investigation with preliminary findings\n var invGr = new GlideRecord('u_enrg_alert_investigation');\n invGr.addQuery('sys_id', current.getValue('u_investigation'));\n invGr.query();\n if (invGr.next()) {\n var oldStatus = invGr.getValue('u_investigation_status');\n invGr.setValue('u_investigation_status', '2');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_status', oldStatus, invGr.getValue('u_investigation_status'), '');\n\n var oldCost = invGr.getValue('u_investigation_cost');\n invGr.setValue('u_investigation_cost', '2500.00');\n _ewmLog('u_enrg_alert_investigation', 'u_investigation_cost', oldCost, invGr.getValue('u_investigation_cost'), '');\n\n var oldExcess = invGr.getValue('u_estimated_excess_kwh');\n invGr.setValue('u_estimated_excess_kwh', '1200.00');\n _ewmLog('u_enrg_alert_investigation', 'u_estimated_excess_kwh', oldExcess, invGr.getValue('u_estimated_excess_kwh'), '');\n\n try {\n var r1 = invGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + invGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an escalation log entry for the related usage alert\n var alertSysId = invGr.getValue('u_usage_alert');\n var escGr = new GlideRecord('u_enrg_escalation_log');\n escGr.initialize();\n escGr.setValue('u_usage_alert', alertSysId);\n _ewmLog('u_enrg_escalation_log', 'u_usage_alert', '', alertSysId, '');\n\n escGr.setValue('u_escalation_reason', 'Process change corrective action initiated - escalating for visibility');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_reason', '', escGr.getValue('u_escalation_reason'), '');\n\n escGr.setValue('u_escalation_level', '1');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_level', '', escGr.getValue('u_escalation_level'), '');\n\n try {\n var r2 = escGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + escGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "inv_in_progress_cascade_updates", "fires_on_table": "u_enrg_alert_investigation", "filter_condition": "u_investigation_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the parent Usage Alert to 'Under Investigation' state and set priority\n var alertGr = new GlideRecord('u_enrg_usage_alert');\n alertGr.addQuery('sys_id', current.getValue('u_usage_alert'));\n alertGr.query();\n if (alertGr.next()) {\n var oldState = alertGr.getValue('u_state');\n alertGr.setValue('u_state', '3');\n _ewmLog('u_enrg_usage_alert', 'u_state', oldState, alertGr.getValue('u_state'), '');\n\n var oldPriority = alertGr.getValue('u_priority');\n alertGr.setValue('u_priority', '2');\n _ewmLog('u_enrg_usage_alert', 'u_priority', oldPriority, alertGr.getValue('u_priority'), '');\n\n try {\n var r1 = alertGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + alertGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the facility notes to reflect active investigation\n var facGr = new GlideRecord('u_enrg_facility');\n facGr.addQuery('sys_id', alertGr.getValue('u_facility'));\n facGr.query();\n if (facGr.next()) {\n var oldNotes = facGr.getValue('u_notes');\n facGr.setValue('u_notes', 'Active investigation in progress for alert ' + alertGr.getValue('u_number'));\n _ewmLog('u_enrg_facility', 'u_notes', oldNotes, facGr.getValue('u_notes'), '');\n\n var oldClass = facGr.getValue('u_energy_class');\n facGr.setValue('u_energy_class', '2');\n _ewmLog('u_enrg_facility', 'u_energy_class', oldClass, facGr.getValue('u_energy_class'), '');\n\n try {\n var r2 = facGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + facGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Insert an escalation log entry to track that investigation has begun\n var escGr = new GlideRecord('u_enrg_escalation_log');\n escGr.initialize();\n escGr.setValue('u_usage_alert', current.getValue('u_usage_alert'));\n _ewmLog('u_enrg_escalation_log', 'u_usage_alert', '', current.getValue('u_usage_alert'), '');\n\n escGr.setValue('u_escalation_reason', 'Investigation moved to In Progress - monitoring initiated');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_reason', '', 'Investigation moved to In Progress - monitoring initiated', '');\n\n try {\n var r3 = escGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + escGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "alert_under_inv_update_report_goal", "fires_on_table": "u_enrg_usage_alert", "filter_condition": "u_stateCHANGESTO3^u_escalated=false^u_priorityISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update or insert a consumption report for the facility\n var reportGr = new GlideRecord('u_enrg_consumption_report');\n reportGr.addQuery('u_facility', current.getValue('u_facility'));\n reportGr.addQuery('u_report_status', '1');\n reportGr.query();\n if (reportGr.next()) {\n var oldAlertCount = reportGr.getValue('u_alert_count');\n var newAlertCount = parseInt(oldAlertCount || '0', 10) + 1;\n reportGr.setValue('u_alert_count', newAlertCount);\n _ewmLog('u_enrg_consumption_report', 'u_alert_count', oldAlertCount, String(newAlertCount), '');\n var oldSummary = reportGr.getValue('u_summary_notes');\n reportGr.setValue('u_summary_notes', 'Alert ' + current.getValue('u_number') + ' now under investigation');\n _ewmLog('u_enrg_consumption_report', 'u_summary_notes', oldSummary, reportGr.getValue('u_summary_notes'), '');\n try {\n var r1 = reportGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + reportGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n } else {\n var newReport = new GlideRecord('u_enrg_consumption_report');\n newReport.initialize();\n newReport.setValue('u_facility', current.getValue('u_facility'));\n _ewmLog('u_enrg_consumption_report', 'u_facility', '', current.getValue('u_facility'), '');\n newReport.setValue('u_alert_count', 1);\n _ewmLog('u_enrg_consumption_report', 'u_alert_count', '', '1', '');\n newReport.setValue('u_report_status', '2');\n _ewmLog('u_enrg_consumption_report', 'u_report_status', '', '2', '');\n newReport.setValue('u_summary_notes', 'Auto-created for alert ' + current.getValue('u_number'));\n _ewmLog('u_enrg_consumption_report', 'u_summary_notes', '', newReport.getValue('u_summary_notes'), '');\n try {\n var r2 = newReport.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + newReport.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 2. Update efficiency goal for the facility to reflect actual consumption impact\n var goalGr = new GlideRecord('u_enrg_efficiency_goal');\n goalGr.addQuery('u_facility', current.getValue('u_facility'));\n goalGr.addQuery('u_goal_status', '1');\n goalGr.query();\n while (goalGr.next()) {\n var oldActual = goalGr.getValue('u_actual_kwh');\n var updatedActual = parseFloat(oldActual || '0') + parseFloat(current.getValue('u_threshold_exceeded_pct') || '0');\n goalGr.setValue('u_actual_kwh', updatedActual);\n _ewmLog('u_enrg_efficiency_goal', 'u_actual_kwh', oldActual, String(updatedActual), '');\n var oldDesc = goalGr.getValue('u_goal_description');\n goalGr.setValue('u_goal_description', 'Updated due to alert ' + current.getValue('u_number') + ' investigation');\n _ewmLog('u_enrg_efficiency_goal', 'u_goal_description', oldDesc, goalGr.getValue('u_goal_description'), '');\n try {\n var r3 = goalGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + goalGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "report_review_update_facility_esclog", "fires_on_table": "u_enrg_consumption_report", "filter_condition": "u_report_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked facility: set energy_class and notes\n var facRef = current.getValue('u_facility');\n if (facRef) {\n var grFac = new GlideRecord('u_enrg_facility');\n grFac.addQuery('sys_id', facRef);\n grFac.query();\n if (grFac.next()) {\n var oldClass = grFac.getValue('u_energy_class');\n grFac.setValue('u_energy_class', '2');\n _ewmLog('u_enrg_facility', 'u_energy_class', oldClass, grFac.getValue('u_energy_class'), '');\n\n var oldNotes = grFac.getValue('u_notes');\n grFac.setValue('u_notes', 'Consumption report ' + current.getValue('u_report_number') + ' under review');\n _ewmLog('u_enrg_facility', 'u_notes', oldNotes, grFac.getValue('u_notes'), '');\n\n try {\n var r1 = grFac.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grFac.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an escalation log entry to flag the report review\n var grEsc = new GlideRecord('u_enrg_escalation_log');\n grEsc.initialize();\n\n grEsc.setValue('u_escalation_reason', 'Consumption report moved to Under Review - monitoring initiated');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_reason', '', grEsc.getValue('u_escalation_reason'), '');\n\n grEsc.setValue('u_escalation_level', '2');\n _ewmLog('u_enrg_escalation_log', 'u_escalation_level', '', grEsc.getValue('u_escalation_level'), '');\n\n grEsc.setValue('u_escalation_notes', 'Report ' + current.getValue('u_report_number') + ' variance pct: ' + current.getValue('u_variance_pct'));\n _ewmLog('u_enrg_escalation_log', 'u_escalation_notes', '', grEsc.getValue('u_escalation_notes'), '');\n\n try {\n var r2 = grEsc.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "facility_upd_sync_efficiency_goals", "fires_on_table": "u_enrg_facility", "filter_condition": "u_energy_classCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var facilityId = current.getUniqueValue();\n var newClass = current.getValue('u_energy_class');\n var newManager = current.getValue('u_facility_manager');\n\n var gr = new GlideRecord('u_enrg_efficiency_goal');\n gr.addQuery('u_facility', facilityId);\n gr.addQuery('u_goal_status', '1');\n gr.query();\n while (gr.next()) {\n var oldDesc = gr.getValue('u_goal_description');\n gr.setValue('u_goal_description', 'Revised goal after facility reclassified to energy class ' + newClass);\n _ewmLog('u_enrg_efficiency_goal', 'u_goal_description', oldDesc, gr.getValue('u_goal_description'), '');\n\n var oldTargetPct = gr.getValue('u_target_reduction_pct');\n gr.setValue('u_target_reduction_pct', '15');\n _ewmLog('u_enrg_efficiency_goal', 'u_target_reduction_pct', oldTargetPct, gr.getValue('u_target_reduction_pct'), '');\n\n var oldTargetKwh = gr.getValue('u_target_kwh');\n gr.setValue('u_target_kwh', '85000');\n _ewmLog('u_enrg_efficiency_goal', 'u_target_kwh', oldTargetKwh, gr.getValue('u_target_kwh'), '');\n\n var oldOwner = gr.getValue('u_owner');\n gr.setValue('u_owner', newManager || 'energy_team_lead');\n _ewmLog('u_enrg_efficiency_goal', 'u_owner', oldOwner, gr.getValue('u_owner'), '');\n\n var oldStatus = gr.getValue('u_goal_status');\n gr.setValue('u_goal_status', '1');\n _ewmLog('u_enrg_efficiency_goal', 'u_goal_status', oldStatus, gr.getValue('u_goal_status'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_triggered_on", "oldvalue": "", "newvalue": "2025-01-15 09:00:00"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "434fd12501f143103e48918ce4a0a67a", "fieldname": "u_usage_alert", "oldvalue": "", "newvalue": "cb4f9de101f143103e48918ce4a0a673"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_alert_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_facility", "documentkey": "0a3f112501f143103e48918ce4a0a6cd", "fieldname": "u_notes", "oldvalue": "Facility operating within normal parameters", "newvalue": "Threshold exceeded alert EALRT-2025-00078 raised"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_consumption_reading", "oldvalue": "", "newvalue": "4e3f112501f143103e48918ce4a0a6d0"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "434fd12501f143103e48918ce4a0a67a", "fieldname": "u_investigation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_enrg_facility", "documentkey": "0a3f112501f143103e48918ce4a0a6cd", "fieldname": "u_energy_class", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_alert_investigation", "documentkey": "434fd12501f143103e48918ce4a0a67a", "fieldname": "u_requires_corrective_action", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_assigned_to", "oldvalue": "", "newvalue": "mike.tanaka"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_threshold_exceeded_pct", "oldvalue": "", "newvalue": "15.5"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_facility", "oldvalue": "", "newvalue": "0a3f112501f143103e48918ce4a0a6cd"}, {"tablename": "u_enrg_usage_alert", "documentkey": "cb4f9de101f143103e48918ce4a0a673", "fieldname": "u_number", "oldvalue": "", "newvalue": "EALRT-2025-00078"}], "ewm_logs": [{"sys_id": "034f9de101f143103e48918ce4a0a676", "u_br_name": "new_alert_init_and_create_invest", "u_table_name": "u_enrg_facility", "u_field_name": "u_energy_class", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:49:25"}, {"sys_id": "0b4fd12501f143103e48918ce4a0a679", "u_br_name": "new_alert_init_and_create_invest", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_investigation_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:49:25"}, {"sys_id": "434f9de101f143103e48918ce4a0a675", "u_br_name": "new_alert_init_and_create_invest", "u_table_name": "u_enrg_facility", "u_field_name": "u_notes", "u_old_value": "Facility operating within normal parameters", "u_new_value": "Threshold exceeded alert EALRT-2025-00078 raised", "u_error": "", "sys_created_on": "2026-06-30 11:49:25"}, {"sys_id": "cf4fd12501f143103e48918ce4a0a678", "u_br_name": "new_alert_init_and_create_invest", "u_table_name": "u_enrg_alert_investigation", "u_field_name": "u_usage_alert", "u_old_value": "", "u_new_value": "cb4f9de101f143103e48918ce4a0a673", "u_error": "", "sys_created_on": "2026-06-30 11:49:25"}], "metadata": "{\"domain\": \"energy_consumption_tracking\", \"primary_table\": \"u_enrg_usage_alert\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 15}"} {"tool_name": "update_eqlc_asset", "parameters": "{\"table_name\": \"u_eqlc_asset\", \"operation\": \"update\", \"fields\": {\"u_status\": \"4\"}}", "seed_data": "{\"u_name\": \"High-Crit Turbine Generator Unit 7\", \"u_manufacturer\": \"Siemens Energy\", \"u_purchase_date\": \"2022-03-15\", \"sys_mod_count\": \"1\", \"u_model_number\": \"SGT-800\", \"u_out_of_service_date\": \"2026-06-30\", \"u_warranty_expiry_date\": \"2027-03-15\", \"sys_updated_on\": \"2026-06-30 10:59:26\", \"sys_tags\": \"\", \"u_acquisition_cost\": \"125000\", \"u_category\": \"\", \"u_criticality\": \"3\", \"u_intake_completed\": \"false\", \"sys_id\": \"7dc39d6d013143103e48918ce4a0a6c0\", \"u_asset_notes\": \"High-criticality asset taken out of service. Emergency maintenance review required.\", \"sys_updated_by\": \"admin\", \"u_asset_number\": \"EQ-HC-90210\", \"sys_created_on\": \"2026-06-30 10:59:05\", \"u_location\": \"\", \"u_status\": \"4\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-TG-2025-0042\"}", "supporting_data": "{\"open_maint_req\": {\"u_problem_description\": \"Scheduled preventive maintenance for high-criticality asset\", \"u_assigned_technician\": \"\", \"u_asset\": \"\", \"u_estimated_cost\": \"500\", \"u_request_number\": \"MR-TEST-0001\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"u_scheduled_date\": \"\", \"sys_updated_on\": \"2026-06-30 10:59:05\", \"sys_tags\": \"\", \"u_actual_cost\": \"\", \"u_priority\": \"2\", \"sys_id\": \"f9c39d6d013143103e48918ce4a0a6bd\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_maintenance_type\": \"1\", \"u_labor_hours\": \"4\", \"sys_created_on\": \"2026-06-30 10:59:05\", \"u_status\": \"1\", \"sys_created_by\": \"admin\"}, \"pending_decom_order\": {\"u_override_reason\": \"\", \"u_responsible_technician\": \"\", \"u_asset\": \"\", \"sys_mod_count\": \"0\", \"u_completion_date\": \"\", \"u_disposal_method\": \"1\", \"sys_updated_on\": \"2026-06-30 10:59:05\", \"sys_tags\": \"\", \"u_oos_duration_days\": \"0\", \"sys_id\": \"bdc39d6d013143103e48918ce4a0a6b5\", \"sys_updated_by\": \"admin\", \"u_approver_notes\": \"\", \"u_managerial_override\": \"false\", \"sys_created_on\": \"2026-06-30 10:59:05\", \"u_justification\": \"Pre-existing decommission evaluation for aging asset\", \"u_requested_date\": \"2025-01-10\", \"u_status\": \"1\", \"u_approved_date\": \"\", \"u_order_number\": \"DCO-TEST-0001\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_eqlc_asset\": {\"u_asset_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_eqlc_category\"}, \"u_status\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_warranty_expiry_date\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}, \"u_out_of_service_date\": {\"type\": \"str\"}, \"u_acquisition_cost\": {\"type\": \"decimal\"}, \"u_intake_completed\": {\"type\": \"bool\"}, \"u_asset_notes\": {\"type\": \"str\"}, \"u_location\": {\"FK\": \"u_eqlc_location\"}}, \"u_eqlc_category\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_maintenance_interval_days\": {\"type\": \"int\"}, \"u_inspection_interval_days\": {\"type\": \"int\"}, \"u_requires_intake_inspection\": {\"type\": \"bool\"}, \"u_min_oos_days_for_decommission\": {\"type\": \"int\"}, \"u_default_criticality\": {\"type\": \"str\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_checklist_template\": {\"FK\": \"u_eqlc_checklist_template\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_responsible_team\": {\"type\": \"str\"}}, \"u_eqlc_maintenance_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_asset\": {\"FK\": \"u_eqlc_asset\"}, \"u_assigned_technician\": {\"FK\": \"u_eqlc_technician\"}, \"u_maintenance_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_problem_description\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_labor_hours\": {\"type\": \"decimal\"}, \"u_priority\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_actual_cost\": {\"type\": \"decimal\"}}, \"u_eqlc_inspection_record\": {\"u_inspection_number\": {\"type\": \"str\"}, \"u_asset\": {\"FK\": \"u_eqlc_asset\"}, \"u_inspector\": {\"FK\": \"u_eqlc_technician\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_inspection_type\": {\"type\": \"str\"}, \"u_overall_condition\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_status_change_triggered\": {\"type\": \"bool\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_next_inspection_due\": {\"type\": \"str\"}, \"u_safety_hazard_identified\": {\"type\": \"bool\"}, \"u_inspection_score\": {\"type\": \"int\"}, \"u_intake_clearance_granted\": {\"type\": \"bool\"}}, \"u_eqlc_decommission_order\": {\"u_order_number\": {\"type\": \"str\"}, \"u_asset\": {\"FK\": \"u_eqlc_asset\"}, \"u_responsible_technician\": {\"FK\": \"u_eqlc_technician\"}, \"u_status\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_disposal_method\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approver_notes\": {\"type\": \"str\"}, \"u_managerial_override\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_oos_duration_days\": {\"type\": \"int\"}, \"u_completion_date\": {\"type\": \"str\"}}, \"u_eqlc_technician\": {\"u_technician_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_certification_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_team\": {\"FK\": \"u_eqlc_team\"}, \"u_max_concurrent_assignments\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_years_experience\": {\"type\": \"int\"}, \"u_last_training_date\": {\"type\": \"str\"}}, \"u_eqlc_location\": {\"u_location_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_building\": {\"type\": \"str\"}, \"u_floor\": {\"type\": \"str\"}, \"u_room\": {\"type\": \"str\"}, \"u_site\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_responsible_team\": {\"FK\": \"u_eqlc_team\"}, \"u_access_restrictions\": {\"type\": \"str\"}, \"u_geo_coordinates\": {\"type\": \"str\"}}, \"u_eqlc_checklist_template\": {\"u_template_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_template_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_total_items\": {\"type\": \"int\"}, \"u_estimated_duration_minutes\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_requires_sign_off\": {\"type\": \"bool\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_applicable_criticality\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_eqlc_team\": {\"u_team_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_team_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_max_asset_capacity\": {\"type\": \"int\"}, \"u_on_call_schedule\": {\"type\": \"str\"}, \"u_sla_response_hours\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_established_date\": {\"type\": \"str\"}}, \"u_eqlc_procurement_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_requested_category\": {\"FK\": \"u_eqlc_category\"}, \"u_requesting_team\": {\"FK\": \"u_eqlc_team\"}, \"u_status\": {\"type\": \"str\"}, \"u_requested_quantity\": {\"type\": \"int\"}, \"u_justification\": {\"type\": \"str\"}, \"u_estimated_unit_cost\": {\"type\": \"decimal\"}, \"u_priority\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_fulfillment_asset\": {\"FK\": \"u_eqlc_asset\"}, \"u_vendor_name\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_eqlc_reinstatement_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_asset\": {\"FK\": \"u_eqlc_asset\"}, \"u_requesting_technician\": {\"FK\": \"u_eqlc_technician\"}, \"u_status\": {\"type\": \"str\"}, \"u_reinstatement_reason\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_managerial_approval_required\": {\"type\": \"bool\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_approver_notes\": {\"type\": \"str\"}, \"u_supporting_inspection\": {\"FK\": \"u_eqlc_inspection_record\"}, \"u_reinstatement_completed_date\": {\"type\": \"str\"}, \"u_denial_reason\": {\"type\": \"str\"}}}", "business_rules": [{"name": "oos_high_crit_asset_actions", "fires_on_table": "u_eqlc_asset", "filter_condition": "u_statusCHANGESTO4^u_criticality=3", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set out_of_service_date on current asset\n var todayStr = new GlideDateTime().getDate().toString();\n var oldOosDate = current.getValue('u_out_of_service_date');\n current.setValue('u_out_of_service_date', todayStr);\n _ewmLog('u_eqlc_asset', 'u_out_of_service_date', oldOosDate, current.getValue('u_out_of_service_date'), '');\n\n // 2. Update asset_notes with out-of-service notice\n var oldNotes = current.getValue('u_asset_notes');\n current.setValue('u_asset_notes', 'High-criticality asset taken out of service. Emergency maintenance review required.');\n _ewmLog('u_eqlc_asset', 'u_asset_notes', oldNotes, current.getValue('u_asset_notes'), '');\n\n // 3. Reset intake_completed flag\n var oldIntake = current.getValue('u_intake_completed');\n current.setValue('u_intake_completed', 'false');\n _ewmLog('u_eqlc_asset', 'u_intake_completed', oldIntake, current.getValue('u_intake_completed'), '');\n\n // 4. Insert emergency maintenance request for this high-criticality OOS asset\n var gr = new GlideRecord('u_eqlc_maintenance_request');\n gr.initialize();\n gr.setValue('u_asset', current.getUniqueValue());\n gr.setValue('u_maintenance_type', '3');\n gr.setValue('u_status', '1');\n _ewmLog('u_eqlc_maintenance_request', 'u_status', '', '1', '');\n gr.setValue('u_priority', '4');\n _ewmLog('u_eqlc_maintenance_request', 'u_priority', '', '4', '');\n gr.setValue('u_problem_description', 'Auto-generated: High-criticality asset moved to Out of Service. Emergency review required.');\n try {\n var result = gr.insert();\n if (!result) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "oos_create_decom_and_log_inspect", "fires_on_table": "u_eqlc_asset", "filter_condition": "u_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Decommission Order (Pending Approval) for the asset now Out of Service\n var grDecom = new GlideRecord('u_eqlc_decommission_order');\n grDecom.initialize();\n grDecom.setValue('u_asset', current.getValue('sys_id'));\n _ewmLog('u_eqlc_decommission_order', 'u_asset', '', current.getValue('sys_id'), '');\n\n grDecom.setValue('u_status', '1');\n _ewmLog('u_eqlc_decommission_order', 'u_status', '', '1', '');\n\n grDecom.setValue('u_justification', 'Auto-generated: asset moved to Out of Service status');\n _ewmLog('u_eqlc_decommission_order', 'u_justification', '', 'Auto-generated: asset moved to Out of Service status', '');\n\n try {\n var rDecom = grDecom.insert();\n if (!rDecom) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grDecom.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Close all open maintenance requests for this asset (set status to Closed)\n var grMaint = new GlideRecord('u_eqlc_maintenance_request');\n grMaint.addQuery('u_asset', current.getValue('sys_id'));\n grMaint.addQuery('u_status', '1'); // Open\n grMaint.query();\n while (grMaint.next()) {\n var oldMaintStatus = grMaint.getValue('u_status');\n grMaint.setValue('u_status', '4');\n _ewmLog('u_eqlc_maintenance_request', 'u_status', oldMaintStatus, '4', '');\n\n var oldResNotes = grMaint.getValue('u_resolution_notes');\n grMaint.setValue('u_resolution_notes', 'Auto-closed: asset moved to Out of Service');\n _ewmLog('u_eqlc_maintenance_request', 'u_resolution_notes', oldResNotes, 'Auto-closed: asset moved to Out of Service', '');\n\n try {\n var rMaint = grMaint.update();\n if (!rMaint) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grMaint.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n // 3. Insert a Safety inspection record to document the OOS transition\n var grInsp = new GlideRecord('u_eqlc_inspection_record');\n grInsp.initialize();\n grInsp.setValue('u_asset', current.getValue('sys_id'));\n _ewmLog('u_eqlc_inspection_record', 'u_asset', '', current.getValue('sys_id'), '');\n\n grInsp.setValue('u_inspection_type', '4');\n _ewmLog('u_eqlc_inspection_record', 'u_inspection_type', '', '4', '');\n\n grInsp.setValue('u_overall_condition', '1');\n _ewmLog('u_eqlc_inspection_record', 'u_overall_condition', '', '1', '');\n\n grInsp.setValue('u_findings_summary', 'Asset transitioned to Out of Service - safety inspection required');\n _ewmLog('u_eqlc_inspection_record', 'u_findings_summary', '', 'Asset transitioned to Out of Service - safety inspection required', '');\n\n grInsp.setValue('u_status_change_triggered', 'true');\n _ewmLog('u_eqlc_inspection_record', 'u_status_change_triggered', '', 'true', '');\n\n grInsp.setValue('u_recommended_action', '3');\n _ewmLog('u_eqlc_inspection_record', 'u_recommended_action', '', '3', '');\n\n grInsp.setValue('u_safety_hazard_identified', 'true');\n _ewmLog('u_eqlc_inspection_record', 'u_safety_hazard_identified', '', 'true', '');\n\n try {\n var rInsp = grInsp.insert();\n if (!rInsp) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grInsp.getLastErrorMessage());\n }\n } catch (e3) {\n _ewmLog('', '', '', '', e3.message || String(e3));\n }\n\n})(current, previous);"}, {"name": "create_safety_insp_on_oos", "fires_on_table": "u_eqlc_asset", "filter_condition": "u_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_eqlc_inspection_record');\n gr.initialize();\n\n gr.setValue('u_asset', current.getValue('u_asset_number'));\n _ewmLog('u_eqlc_inspection_record', 'u_asset', '', current.getValue('u_asset_number'), '');\n\n var oldType = gr.getValue('u_inspection_type');\n gr.setValue('u_inspection_type', '2');\n _ewmLog('u_eqlc_inspection_record', 'u_inspection_type', oldType || '', '2', '');\n\n var oldCondition = gr.getValue('u_overall_condition');\n gr.setValue('u_overall_condition', '3');\n _ewmLog('u_eqlc_inspection_record', 'u_overall_condition', oldCondition || '', '3', '');\n\n var oldFindings = gr.getValue('u_findings_summary');\n gr.setValue('u_findings_summary', 'Auto-generated intake inspection upon OOS transition for asset ' + current.getValue('u_asset_number'));\n _ewmLog('u_eqlc_inspection_record', 'u_findings_summary', oldFindings || '', gr.getValue('u_findings_summary'), '');\n\n var oldHazard = gr.getValue('u_safety_hazard_identified');\n gr.setValue('u_safety_hazard_identified', 'false');\n _ewmLog('u_eqlc_inspection_record', 'u_safety_hazard_identified', oldHazard || '', 'false', '');\n\n var oldClearance = gr.getValue('u_intake_clearance_granted');\n gr.setValue('u_intake_clearance_granted', 'true');\n _ewmLog('u_eqlc_inspection_record', 'u_intake_clearance_granted', oldClearance || '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "oos_high_crit_asset_provision_records", "fires_on_table": "u_eqlc_asset", "filter_condition": "u_statusCHANGESTO4^u_criticality=3", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an intake inspection record for the high-criticality OOS asset\n var grInsp = new GlideRecord('u_eqlc_inspection_record');\n grInsp.initialize();\n grInsp.setValue('u_asset', current.getValue('sys_id'));\n grInsp.setValue('u_inspection_type', '2');\n _ewmLog('u_eqlc_inspection_record', 'u_inspection_type', '', '2', '');\n grInsp.setValue('u_status_change_triggered', 'false');\n _ewmLog('u_eqlc_inspection_record', 'u_status_change_triggered', '', 'false', '');\n try {\n var r1 = grInsp.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed on u_eqlc_inspection_record: ' + grInsp.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 2. Insert a preventive maintenance request for OOS servicing\n var grMaint = new GlideRecord('u_eqlc_maintenance_request');\n grMaint.initialize();\n grMaint.setValue('u_asset', current.getValue('sys_id'));\n grMaint.setValue('u_priority', '3');\n _ewmLog('u_eqlc_maintenance_request', 'u_priority', '', '3', '');\n try {\n var r2 = grMaint.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed on u_eqlc_maintenance_request: ' + grMaint.getLastErrorMessage()); }\n } catch(e2) {\n _ewmLog('','','','', e2.message || String(e2));\n }\n\n // 3. Insert a procurement request linking back to this asset\n var grProc = new GlideRecord('u_eqlc_procurement_request');\n grProc.initialize();\n grProc.setValue('u_fulfillment_asset', current.getValue('sys_id'));\n grProc.setValue('u_status', '4');\n _ewmLog('u_eqlc_procurement_request', 'u_status', '', '4', '');\n try {\n var r3 = grProc.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed on u_eqlc_procurement_request: ' + grProc.getLastErrorMessage()); }\n } catch(e3) {\n _ewmLog('','','','', e3.message || String(e3));\n }\n\n})(current, previous);"}, {"name": "oos_high_crit_reinstate_decomm", "fires_on_table": "u_eqlc_asset", "filter_condition": "u_statusCHANGESTO4^u_criticality=3", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a reinstatement request (pre-created as Pending) for high-criticality OOS assets\n var rr = new GlideRecord('u_eqlc_reinstatement_request');\n rr.initialize();\n rr.setValue('u_asset', current.getUniqueValue());\n _ewmLog('u_eqlc_reinstatement_request', 'u_asset', '', current.getUniqueValue(), '');\n rr.setValue('u_status', '1');\n _ewmLog('u_eqlc_reinstatement_request', 'u_status', '', '1', '');\n rr.setValue('u_managerial_approval_required', 'true');\n _ewmLog('u_eqlc_reinstatement_request', 'u_managerial_approval_required', '', 'true', '');\n rr.setValue('u_reinstatement_reason', 'Auto-created: high-criticality asset moved to Out of Service');\n _ewmLog('u_eqlc_reinstatement_request', 'u_reinstatement_reason', '', 'Auto-created: high-criticality asset moved to Out of Service', '');\n try {\n var rrResult = rr.insert();\n if (!rrResult) { _ewmLog('','','','', 'GR insert failed: ' + rr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update any existing Pending Approval decommission orders for this asset to add justification note\n var deco = new GlideRecord('u_eqlc_decommission_order');\n deco.addQuery('u_asset', current.getUniqueValue());\n deco.addQuery('u_status', '1');\n deco.query();\n while (deco.next()) {\n var oldNotes = deco.getValue('u_approver_notes');\n deco.setValue('u_approver_notes', 'High-criticality asset confirmed OOS - expedite review');\n _ewmLog('u_eqlc_decommission_order', 'u_approver_notes', oldNotes, 'High-criticality asset confirmed OOS - expedite review', '');\n try {\n var dResult = deco.update();\n if (!dResult) { _ewmLog('','','','', 'GR update failed: ' + deco.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_eqlc_inspection_record", "documentkey": "f6d351ad013143103e48918ce4a0a690", "fieldname": "u_overall_condition", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "3ed35d6d013143103e48918ce4a0a603", "fieldname": "u_maintenance_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69a", "fieldname": "u_status_change_triggered", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69c", "fieldname": "u_status_change_triggered", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_asset", "documentkey": "7dc39d6d013143103e48918ce4a0a6c0", "fieldname": "u_asset_notes", "oldvalue": "Operational since 2022. Last major overhaul completed 2024-06.", "newvalue": "High-criticality asset taken out of service. Emergency maintenance review required."}, {"tablename": "u_eqlc_decommission_order", "documentkey": "76d351ad013143103e48918ce4a0a693", "fieldname": "u_managerial_override", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "3ed35d6d013143103e48918ce4a0a603", "fieldname": "u_status", "oldvalue": "1", "newvalue": "4"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69a", "fieldname": "u_recommended_action", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "76d351ad013143103e48918ce4a0a69d", "fieldname": "u_maintenance_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_reinstatement_request", "documentkey": "fad35d6d013143103e48918ce4a0a606", "fieldname": "u_reinstatement_reason", "oldvalue": "", "newvalue": "Auto-created: high-criticality asset moved to Out of Service"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "f6d351ad013143103e48918ce4a0a690", "fieldname": "u_intake_clearance_granted", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_procurement_request", "documentkey": "f6d351ad013143103e48918ce4a0a69e", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "f6d351ad013143103e48918ce4a0a690", "fieldname": "u_findings_summary", "oldvalue": "", "newvalue": "Auto-generated intake inspection upon OOS transition for asset EQ-HC-90210"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69a", "fieldname": "u_safety_hazard_identified", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69c", "fieldname": "u_safety_hazard_identified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "3ed35d6d013143103e48918ce4a0a603", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69a", "fieldname": "u_inspection_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69c", "fieldname": "u_inspection_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_eqlc_asset", "documentkey": "7dc39d6d013143103e48918ce4a0a6c0", "fieldname": "u_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_eqlc_decommission_order", "documentkey": "76d351ad013143103e48918ce4a0a693", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Auto-generated: asset moved to Out of Service status"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "76d351ad013143103e48918ce4a0a69d", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_reinstatement_request", "documentkey": "fad35d6d013143103e48918ce4a0a606", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "f6d351ad013143103e48918ce4a0a690", "fieldname": "u_asset", "oldvalue": "", "newvalue": "EQ-HC-90210"}, {"tablename": "u_eqlc_procurement_request", "documentkey": "f6d351ad013143103e48918ce4a0a69e", "fieldname": "u_fulfillment_asset", "oldvalue": "", "newvalue": "7dc39d6d013143103e48918ce4a0a6c0"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "3ed35d6d013143103e48918ce4a0a603", "fieldname": "u_problem_description", "oldvalue": "", "newvalue": "Auto-generated: High-criticality asset moved to Out of Service. Emergency review required."}, {"tablename": "u_eqlc_inspection_record", "documentkey": "f6d351ad013143103e48918ce4a0a690", "fieldname": "u_recommended_action", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69a", "fieldname": "u_intake_clearance_granted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69c", "fieldname": "u_intake_clearance_granted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_asset", "documentkey": "7dc39d6d013143103e48918ce4a0a6c0", "fieldname": "u_out_of_service_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_eqlc_decommission_order", "documentkey": "76d351ad013143103e48918ce4a0a693", "fieldname": "u_asset", "oldvalue": "", "newvalue": "7dc39d6d013143103e48918ce4a0a6c0"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69a", "fieldname": "u_overall_condition", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69c", "fieldname": "u_overall_condition", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "76d351ad013143103e48918ce4a0a69d", "fieldname": "u_asset", "oldvalue": "", "newvalue": "7dc39d6d013143103e48918ce4a0a6c0"}, {"tablename": "u_eqlc_reinstatement_request", "documentkey": "fad35d6d013143103e48918ce4a0a606", "fieldname": "u_asset", "oldvalue": "", "newvalue": "7dc39d6d013143103e48918ce4a0a6c0"}, {"tablename": "u_eqlc_decommission_order", "documentkey": "76d351ad013143103e48918ce4a0a693", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "f6d351ad013143103e48918ce4a0a690", "fieldname": "u_status_change_triggered", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_procurement_request", "documentkey": "f6d351ad013143103e48918ce4a0a69e", "fieldname": "u_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "3ed35d6d013143103e48918ce4a0a603", "fieldname": "u_asset", "oldvalue": "", "newvalue": "7dc39d6d013143103e48918ce4a0a6c0"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69a", "fieldname": "u_asset", "oldvalue": "", "newvalue": "7dc39d6d013143103e48918ce4a0a6c0"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69c", "fieldname": "u_asset", "oldvalue": "", "newvalue": "7dc39d6d013143103e48918ce4a0a6c0"}, {"tablename": "u_eqlc_asset", "documentkey": "7dc39d6d013143103e48918ce4a0a6c0", "fieldname": "u_intake_completed", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_eqlc_decommission_order", "documentkey": "76d351ad013143103e48918ce4a0a693", "fieldname": "u_disposal_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "3ed35d6d013143103e48918ce4a0a603", "fieldname": "u_resolution_notes", "oldvalue": "", "newvalue": "Auto-closed: asset moved to Out of Service"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "32d351ad013143103e48918ce4a0a69a", "fieldname": "u_findings_summary", "oldvalue": "", "newvalue": "Asset transitioned to Out of Service - 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\"u_eqlc_technician\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_inspection_type\": {\"type\": \"str\"}, \"u_overall_condition\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_status_change_triggered\": {\"type\": \"bool\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_next_inspection_due\": {\"type\": \"str\"}, \"u_safety_hazard_identified\": {\"type\": \"bool\"}, \"u_inspection_score\": {\"type\": \"int\"}, \"u_intake_clearance_granted\": {\"type\": \"bool\"}}, \"u_eqlc_decommission_order\": {\"u_order_number\": {\"type\": \"str\"}, \"u_asset\": {\"FK\": \"u_eqlc_asset\"}, \"u_responsible_technician\": {\"FK\": \"u_eqlc_technician\"}, \"u_status\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_disposal_method\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approver_notes\": {\"type\": \"str\"}, \"u_managerial_override\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_oos_duration_days\": {\"type\": \"int\"}, \"u_completion_date\": {\"type\": \"str\"}}, \"u_eqlc_technician\": {\"u_technician_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_certification_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_team\": {\"FK\": \"u_eqlc_team\"}, \"u_max_concurrent_assignments\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_years_experience\": {\"type\": \"int\"}, \"u_last_training_date\": {\"type\": \"str\"}}, \"u_eqlc_location\": {\"u_location_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_building\": {\"type\": \"str\"}, \"u_floor\": {\"type\": \"str\"}, \"u_room\": {\"type\": \"str\"}, \"u_site\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_responsible_team\": {\"FK\": \"u_eqlc_team\"}, \"u_access_restrictions\": {\"type\": \"str\"}, \"u_geo_coordinates\": {\"type\": \"str\"}}, \"u_eqlc_checklist_template\": {\"u_template_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_template_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_total_items\": {\"type\": \"int\"}, \"u_estimated_duration_minutes\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_requires_sign_off\": {\"type\": \"bool\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_applicable_criticality\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_eqlc_team\": {\"u_team_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_team_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_max_asset_capacity\": {\"type\": \"int\"}, \"u_on_call_schedule\": {\"type\": \"str\"}, \"u_sla_response_hours\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_established_date\": {\"type\": \"str\"}}, \"u_eqlc_procurement_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_requested_category\": {\"FK\": \"u_eqlc_category\"}, \"u_requesting_team\": {\"FK\": \"u_eqlc_team\"}, \"u_status\": {\"type\": \"str\"}, \"u_requested_quantity\": {\"type\": \"int\"}, \"u_justification\": {\"type\": \"str\"}, \"u_estimated_unit_cost\": {\"type\": \"decimal\"}, \"u_priority\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_fulfillment_asset\": {\"FK\": \"u_eqlc_asset\"}, \"u_vendor_name\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_eqlc_reinstatement_request\": {\"u_request_number\": {\"type\": \"str\"}, \"u_asset\": {\"FK\": \"u_eqlc_asset\"}, \"u_requesting_technician\": {\"FK\": \"u_eqlc_technician\"}, \"u_status\": {\"type\": \"str\"}, \"u_reinstatement_reason\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_managerial_approval_required\": {\"type\": \"bool\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_approver_notes\": {\"type\": \"str\"}, \"u_supporting_inspection\": {\"FK\": \"u_eqlc_inspection_record\"}, \"u_reinstatement_completed_date\": {\"type\": \"str\"}, \"u_denial_reason\": {\"type\": \"str\"}}}", "business_rules": [{"name": "oos_high_crit_cascade_actions", "fires_on_table": "u_eqlc_asset", "filter_condition": "u_statusCHANGESTO4^u_criticality=3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert emergency maintenance request for the out-of-service high-criticality asset\n var grMR = new GlideRecord('u_eqlc_maintenance_request');\n grMR.initialize();\n grMR.setValue('u_asset', current.getValue('sys_id'));\n grMR.setValue('u_maintenance_type', '2');\n _ewmLog('u_eqlc_maintenance_request', 'u_maintenance_type', '', '2', '');\n grMR.setValue('u_status', '1');\n _ewmLog('u_eqlc_maintenance_request', 'u_status', '', '1', '');\n grMR.setValue('u_priority', '4');\n _ewmLog('u_eqlc_maintenance_request', 'u_priority', '', '4', '');\n grMR.setValue('u_problem_description', 'Auto-generated: High-criticality asset moved to Out of Service. Emergency review required.');\n _ewmLog('u_eqlc_maintenance_request', 'u_problem_description', '', 'Auto-generated: High-criticality asset moved to Out of Service. Emergency review required.', '');\n try {\n var rMR = grMR.insert();\n if (!rMR) { _ewmLog('','','','', 'GR insert failed on u_eqlc_maintenance_request: ' + grMR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert safety inspection record for the asset\n var grIR = new GlideRecord('u_eqlc_inspection_record');\n grIR.initialize();\n grIR.setValue('u_asset', current.getValue('sys_id'));\n grIR.setValue('u_inspection_type', '4');\n _ewmLog('u_eqlc_inspection_record', 'u_inspection_type', '', '4', '');\n grIR.setValue('u_safety_hazard_identified', 'true');\n _ewmLog('u_eqlc_inspection_record', 'u_safety_hazard_identified', '', 'true', '');\n grIR.setValue('u_findings_summary', 'Auto-generated: Safety inspection triggered by high-criticality asset going out of service.');\n _ewmLog('u_eqlc_inspection_record', 'u_findings_summary', '', 'Auto-generated: Safety inspection triggered by high-criticality asset going out of service.', '');\n try {\n var rIR = grIR.insert();\n if (!rIR) { _ewmLog('','','','', 'GR insert failed on u_eqlc_inspection_record: ' + grIR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert pending decommission order for evaluation\n var grDO = new GlideRecord('u_eqlc_decommission_order');\n grDO.initialize();\n grDO.setValue('u_asset', current.getValue('sys_id'));\n grDO.setValue('u_status', '1');\n _ewmLog('u_eqlc_decommission_order', 'u_status', '', '1', '');\n grDO.setValue('u_justification', 'Auto-generated: High-criticality asset transitioned to Out of Service. Decommission evaluation initiated.');\n _ewmLog('u_eqlc_decommission_order', 'u_justification', '', 'Auto-generated: High-criticality asset transitioned to Out of Service. Decommission evaluation initiated.', '');\n try {\n var rDO = grDO.insert();\n if (!rDO) { _ewmLog('','','','', 'GR insert failed on u_eqlc_decommission_order: ' + grDO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "maint_req_init_inspection_update", "fires_on_table": "u_eqlc_maintenance_request", "filter_condition": "u_maintenance_type=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a corrective maintenance request is inserted, find the most recent\n // inspection record for the same asset and update it to reflect the\n // maintenance trigger and recommended action.\n var assetRef = current.getValue('u_asset');\n if (!assetRef) return;\n\n var gr = new GlideRecord('u_eqlc_inspection_record');\n gr.addQuery('u_asset', assetRef);\n gr.orderByDesc('u_inspection_date');\n gr.setLimit(1);\n gr.query();\n\n if (gr.next()) {\n // 1. u_status_change_triggered\n var old1 = gr.getValue('u_status_change_triggered');\n gr.setValue('u_status_change_triggered', 'true');\n _ewmLog('u_eqlc_inspection_record', 'u_status_change_triggered', old1, gr.getValue('u_status_change_triggered'), '');\n\n // 2. u_recommended_action -> Take Out of Service (3)\n var old2 = gr.getValue('u_recommended_action');\n gr.setValue('u_recommended_action', '3');\n _ewmLog('u_eqlc_inspection_record', 'u_recommended_action', old2, gr.getValue('u_recommended_action'), '');\n\n // 3. u_findings_summary\n var old3 = gr.getValue('u_findings_summary');\n gr.setValue('u_findings_summary', 'Corrective maintenance request created - inspection findings require follow-up');\n _ewmLog('u_eqlc_inspection_record', 'u_findings_summary', old3, gr.getValue('u_findings_summary'), '');\n\n // 4. u_safety_hazard_identified\n var old4 = gr.getValue('u_safety_hazard_identified');\n gr.setValue('u_safety_hazard_identified', 'true');\n _ewmLog('u_eqlc_inspection_record', 'u_safety_hazard_identified', old4, gr.getValue('u_safety_hazard_identified'), '');\n\n // 5. u_inspection_score\n var old5 = gr.getValue('u_inspection_score');\n gr.setValue('u_inspection_score', 40);\n _ewmLog('u_eqlc_inspection_record', 'u_inspection_score', old5, gr.getValue('u_inspection_score'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "insp_poor_condition_cascade_updates", "fires_on_table": "u_eqlc_inspection_record", "filter_condition": "u_overall_condition=1^u_recommended_action=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var assetRef = current.getValue('u_asset');\n\n // 1. Update decommission orders for this asset: set status to Approved and justification\n var grDecom = new GlideRecord('u_eqlc_decommission_order');\n grDecom.addQuery('u_asset', assetRef);\n grDecom.query();\n while (grDecom.next()) {\n var oldStatus = grDecom.getValue('u_status');\n grDecom.setValue('u_status', '2');\n _ewmLog('u_eqlc_decommission_order', 'u_status', oldStatus, grDecom.getValue('u_status'), '');\n\n var oldJust = grDecom.getValue('u_justification');\n grDecom.setValue('u_justification', 'Auto-escalated: inspection found poor condition with out-of-service recommendation');\n _ewmLog('u_eqlc_decommission_order', 'u_justification', oldJust, grDecom.getValue('u_justification'), '');\n\n try {\n var r1 = grDecom.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDecom.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update maintenance requests for this asset: set priority to Critical and resolution_notes\n var grMaint = new GlideRecord('u_eqlc_maintenance_request');\n grMaint.addQuery('u_asset', assetRef);\n grMaint.query();\n while (grMaint.next()) {\n var oldPriority = grMaint.getValue('u_priority');\n grMaint.setValue('u_priority', '4');\n _ewmLog('u_eqlc_maintenance_request', 'u_priority', oldPriority, grMaint.getValue('u_priority'), '');\n\n try {\n var r2 = grMaint.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grMaint.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update the asset's category: flag requires_intake_inspection and increase min_oos_days\n if (assetRef) {\n var grAsset = new GlideRecord('u_eqlc_asset');\n if (grAsset.get(assetRef)) {\n var catRef = grAsset.getValue('u_category');\n if (catRef) {\n var grCat = new GlideRecord('u_eqlc_category');\n if (grCat.get(catRef)) {\n var oldReqInsp = grCat.getValue('u_requires_intake_inspection');\n grCat.setValue('u_requires_intake_inspection', 'true');\n _ewmLog('u_eqlc_category', 'u_requires_intake_inspection', oldReqInsp, grCat.getValue('u_requires_intake_inspection'), '');\n\n var oldMinOos = grCat.getValue('u_min_oos_days_for_decommission');\n grCat.setValue('u_min_oos_days_for_decommission', 90);\n _ewmLog('u_eqlc_category', 'u_min_oos_days_for_decommission', oldMinOos, grCat.getValue('u_min_oos_days_for_decommission'), '');\n\n try {\n var r3 = grCat.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grCat.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "decomm_approved_cascade_updates", "fires_on_table": "u_eqlc_decommission_order", "filter_condition": "u_statusCHANGESTO2^u_disposal_method=1^u_managerial_override=false", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a decommission order is approved (status=2) with recycle disposal and no override,\n // close related open maintenance requests and create/update a reinstatement request as denied.\n\n var assetSysId = current.getValue('u_asset');\n\n // 1. Update open maintenance requests for this asset to Closed with resolution notes\n var mr = new GlideRecord('u_eqlc_maintenance_request');\n mr.addQuery('u_asset', assetSysId);\n mr.addQuery('u_status', '1'); // Open\n mr.query();\n while (mr.next()) {\n var oldStatus = mr.getValue('u_status');\n mr.setValue('u_status', '4');\n _ewmLog('u_eqlc_maintenance_request', 'u_status', oldStatus, mr.getValue('u_status'), '');\n\n var oldResNotes = mr.getValue('u_resolution_notes');\n mr.setValue('u_resolution_notes', 'Auto-closed: decommission order approved for asset');\n _ewmLog('u_eqlc_maintenance_request', 'u_resolution_notes', oldResNotes, mr.getValue('u_resolution_notes'), '');\n\n var oldActualCost = mr.getValue('u_actual_cost');\n mr.setValue('u_actual_cost', '0');\n _ewmLog('u_eqlc_maintenance_request', 'u_actual_cost', oldActualCost, mr.getValue('u_actual_cost'), '');\n\n try {\n var r1 = mr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + mr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update any pending reinstatement requests for this asset to Denied\n var rr = new GlideRecord('u_eqlc_reinstatement_request');\n rr.addQuery('u_asset', assetSysId);\n rr.addQuery('u_status', '1'); // Pending\n rr.query();\n while (rr.next()) {\n var oldRrStatus = rr.getValue('u_status');\n rr.setValue('u_status', '4');\n _ewmLog('u_eqlc_reinstatement_request', 'u_status', oldRrStatus, rr.getValue('u_status'), '');\n\n var oldDenialReason = rr.getValue('u_denial_reason');\n rr.setValue('u_denial_reason', 'Decommission order approved - reinstatement no longer possible');\n _ewmLog('u_eqlc_reinstatement_request', 'u_denial_reason', oldDenialReason, rr.getValue('u_denial_reason'), '');\n\n var oldApproverNotes = rr.getValue('u_approver_notes');\n rr.setValue('u_approver_notes', 'Auto-denied due to approved decommission order ' + current.getValue('u_order_number'));\n _ewmLog('u_eqlc_reinstatement_request', 'u_approver_notes', oldApproverNotes, rr.getValue('u_approver_notes'), '');\n\n try {\n var r2 = rr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + rr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "close_corrective_maint_update_reinst", "fires_on_table": "u_eqlc_maintenance_request", "filter_condition": "u_statusCHANGESTO4^u_maintenance_type=2^u_priority=4", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // --- Before BR: self-write on u_eqlc_maintenance_request ---\n // Set resolution notes for closed high-priority corrective maintenance\n var oldResNotes = current.getValue('u_resolution_notes');\n current.setValue('u_resolution_notes', 'Corrective maintenance completed and verified - high priority closure');\n _ewmLog('u_eqlc_maintenance_request', 'u_resolution_notes', oldResNotes, current.getValue('u_resolution_notes'), '');\n\n // Set labor hours to standard corrective closure value\n var oldLabor = current.getValue('u_labor_hours');\n current.setValue('u_labor_hours', '8.0');\n _ewmLog('u_eqlc_maintenance_request', 'u_labor_hours', oldLabor, current.getValue('u_labor_hours'), '');\n\n // Set actual cost\n var oldActualCost = current.getValue('u_actual_cost');\n current.setValue('u_actual_cost', '750.00');\n _ewmLog('u_eqlc_maintenance_request', 'u_actual_cost', oldActualCost, current.getValue('u_actual_cost'), '');\n\n // --- Write to u_eqlc_reinstatement_request (update) ---\n var assetRef = current.getValue('u_asset');\n if (assetRef) {\n var gr = new GlideRecord('u_eqlc_reinstatement_request');\n gr.addQuery('u_asset', assetRef);\n gr.addQuery('u_status', '1'); // Pending\n gr.query();\n while (gr.next()) {\n var oldApprNotes = gr.getValue('u_approver_notes');\n gr.setValue('u_approver_notes', 'Corrective maintenance closed - reinstatement review can proceed');\n _ewmLog('u_eqlc_reinstatement_request', 'u_approver_notes', oldApprNotes, gr.getValue('u_approver_notes'), '');\n\n var oldRStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_eqlc_reinstatement_request', 'u_status', oldRStatus, gr.getValue('u_status'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "reinstate_under_review_set_fields", "fires_on_table": "u_eqlc_reinstatement_request", "filter_condition": "u_statusCHANGESTO2^u_managerial_approval_required=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set approver_notes on current reinstatement request (before-BR self-loop)\n var oldNotes = current.getValue('u_approver_notes');\n current.setValue('u_approver_notes', 'Managerial review initiated - awaiting approval');\n _ewmLog('u_eqlc_reinstatement_request', 'u_approver_notes', oldNotes, current.getValue('u_approver_notes'), '');\n\n // 2. Set denial_reason to empty placeholder indicating review in progress\n var oldDenial = current.getValue('u_denial_reason');\n current.setValue('u_denial_reason', 'Under managerial review');\n _ewmLog('u_eqlc_reinstatement_request', 'u_denial_reason', oldDenial, current.getValue('u_denial_reason'), '');\n\n // 3. Update the related procurement request to note reinstatement is under review\n var assetRef = current.getValue('u_asset');\n if (assetRef) {\n var gr = new GlideRecord('u_eqlc_procurement_request');\n gr.addQuery('u_fulfillment_asset', assetRef);\n gr.query();\n while (gr.next()) {\n var oldProcNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Reinstatement under managerial review for linked asset');\n _ewmLog('u_eqlc_procurement_request', 'u_notes', oldProcNotes, gr.getValue('u_notes'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_eqlc_maintenance_request", "documentkey": "e94a756d01f143103e48918ce4a0a6b5", "fieldname": "u_priority", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "294a756d01f143103e48918ce4a0a6b8", "fieldname": "u_overall_condition", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_eqlc_decommission_order", "documentkey": "e94a756d01f143103e48918ce4a0a6ba", "fieldname": "u_managerial_override", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "294a756d01f143103e48918ce4a0a6b8", "fieldname": "u_intake_clearance_granted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "e94a756d01f143103e48918ce4a0a6b5", "fieldname": "u_maintenance_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "294a756d01f143103e48918ce4a0a6b8", "fieldname": "u_findings_summary", "oldvalue": "", "newvalue": "Auto-generated: Safety inspection triggered by high-criticality asset going out of service."}, {"tablename": "u_eqlc_decommission_order", "documentkey": "e94a756d01f143103e48918ce4a0a6ba", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Auto-generated: High-criticality asset transitioned to Out of Service. Decommission evaluation initiated."}, {"tablename": "u_eqlc_inspection_record", "documentkey": "294a756d01f143103e48918ce4a0a6b8", "fieldname": "u_asset", "oldvalue": "", "newvalue": "ec3a316d01f143103e48918ce4a0a689"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "e94a756d01f143103e48918ce4a0a6b5", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "294a756d01f143103e48918ce4a0a6b8", "fieldname": "u_recommended_action", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_decommission_order", "documentkey": "e94a756d01f143103e48918ce4a0a6ba", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_asset", "documentkey": "ec3a316d01f143103e48918ce4a0a689", "fieldname": "u_out_of_service_date", "oldvalue": "", "newvalue": "2025-01-15"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "e94a756d01f143103e48918ce4a0a6b5", "fieldname": "u_problem_description", "oldvalue": "", "newvalue": "Auto-generated: High-criticality asset moved to Out of Service. Emergency review required."}, {"tablename": "u_eqlc_inspection_record", "documentkey": "294a756d01f143103e48918ce4a0a6b8", "fieldname": "u_status_change_triggered", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_eqlc_decommission_order", "documentkey": "e94a756d01f143103e48918ce4a0a6ba", "fieldname": "u_asset", "oldvalue": "", "newvalue": "ec3a316d01f143103e48918ce4a0a689"}, {"tablename": "u_eqlc_asset", "documentkey": "ec3a316d01f143103e48918ce4a0a689", "fieldname": "u_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "294a756d01f143103e48918ce4a0a6b8", "fieldname": "u_safety_hazard_identified", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_eqlc_maintenance_request", "documentkey": "e94a756d01f143103e48918ce4a0a6b5", "fieldname": "u_asset", "oldvalue": "", "newvalue": "ec3a316d01f143103e48918ce4a0a689"}, {"tablename": "u_eqlc_inspection_record", "documentkey": "294a756d01f143103e48918ce4a0a6b8", "fieldname": "u_inspection_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_eqlc_decommission_order", "documentkey": "e94a756d01f143103e48918ce4a0a6ba", "fieldname": "u_disposal_method", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "254a716d01f143103e48918ce4a0a6b7", "u_br_name": "oos_high_crit_cascade_actions", "u_table_name": "u_eqlc_maintenance_request", "u_field_name": "u_maintenance_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}, {"sys_id": "694a756d01f143103e48918ce4a0a6b9", "u_br_name": "maint_req_init_inspection_update", "u_table_name": "u_eqlc_decommission_order", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}, {"sys_id": "6d4a756d01f143103e48918ce4a0a6b6", "u_br_name": "maint_req_init_inspection_update", "u_table_name": "u_eqlc_inspection_record", "u_field_name": "u_inspection_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}, {"sys_id": "a14a716d01f143103e48918ce4a0a6b8", "u_br_name": "oos_high_crit_cascade_actions", "u_table_name": "u_eqlc_maintenance_request", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}, {"sys_id": "a14a756d01f143103e48918ce4a0a6b5", "u_br_name": "oos_high_crit_cascade_actions", "u_table_name": "u_eqlc_maintenance_request", "u_field_name": "u_problem_description", "u_old_value": "", "u_new_value": "Auto-generated: High-criticality asset moved to Out of Service. Emergency review required.", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}, {"sys_id": "a14a756d01f143103e48918ce4a0a6ba", "u_br_name": "maint_req_init_inspection_update", "u_table_name": "u_eqlc_decommission_order", "u_field_name": "u_justification", "u_old_value": "", "u_new_value": "Auto-generated: High-criticality asset transitioned to Out of Service. Decommission evaluation initiated.", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}, {"sys_id": "a54a756d01f143103e48918ce4a0a6b7", "u_br_name": "maint_req_init_inspection_update", "u_table_name": "u_eqlc_inspection_record", "u_field_name": "u_safety_hazard_identified", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}, {"sys_id": "e94a716d01f143103e48918ce4a0a6b8", "u_br_name": "oos_high_crit_cascade_actions", "u_table_name": "u_eqlc_maintenance_request", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}, {"sys_id": "ed4a756d01f143103e48918ce4a0a6b7", "u_br_name": "maint_req_init_inspection_update", "u_table_name": "u_eqlc_inspection_record", "u_field_name": "u_findings_summary", "u_old_value": "", "u_new_value": "Auto-generated: Safety inspection triggered by high-criticality asset going out of service.", "u_error": "", "sys_created_on": "2026-06-30 13:47:17"}], "metadata": "{\"domain\": \"equipment_lifecycle\", \"primary_table\": \"u_eqlc_asset\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 20}"} {"tool_name": "update_exp_report", "parameters": "{\"table_name\": \"u_exp_report\", \"operation\": \"update\", \"fields\": {\"u_state\": \"2\", \"u_currency\": \"USD\"}}", "seed_data": "{\"u_employee\": \"9dd9456d01bd03103e48918ce4a0a607\", \"u_notes\": \"Submitted for approval. Total claimed: 3200.5 USD.\", \"u_number\": \"EXP0012345\", \"u_business_purpose\": \"[SUBMITTED] Client site visit and team dinner\", \"u_submission_date\": \"2026-06-30\", \"u_state\": \"3\", \"u_title\": \"Q2 Client Visit Expenses\", \"sys_mod_count\": \"2\", \"u_requires_secondary_approval\": \"false\", \"sys_updated_on\": \"2026-06-30 10:16:00\", \"sys_tags\": \"\", \"sys_id\": \"e9d9456d01bd03103e48918ce4a0a612\", \"sys_updated_by\": \"admin\", \"u_total_claimed_amount\": \"3200.5\", \"sys_created_on\": \"2026-06-30 10:15:39\", \"u_recalled_date\": \"\", \"u_currency\": \"USD\", \"u_policy\": \"\", \"u_rejection_reason\": \"\", \"u_cost_center\": \"95d9456d01bd03103e48918ce4a0a604\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\", \"u_total_amount\": \"0\"}", "supporting_data": "{\"cost_center_eng\": {\"u_name\": \"Engineering Operations CC\", \"u_owner\": \"\", \"u_department\": \"\", \"u_ytd_spend\": \"0\", \"u_annual_budget\": \"100000\", \"sys_updated_on\": \"2026-06-30 10:15:39\", \"u_gl_segment\": \"GL-4010\", \"u_parent_cost_center\": \"\", \"u_fiscal_year\": \"2025\", \"sys_id\": \"95d9456d01bd03103e48918ce4a0a604\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:15:39\", \"u_active\": \"true\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\", \"u_region\": \"\", \"u_code\": \"CC-ENG-4010\", \"sys_mod_count\": \"0\", \"sys_tags\": \"\", \"u_description\": \"Engineering department cost center\", \"u_budget_alert_threshold\": \"80\", \"u_ytd_spent\": \"15000\", \"u_budget_remaining\": \"85000\", \"u_budget_currency\": \"USD\", \"u_manager\": \"\"}, \"employee_submitter\": {\"u_department\": \"\", \"u_employment_status\": \"1\", \"u_email\": \"jordan.mitchell@example.com\", \"u_bank_account_reference\": \"ACCT-7788\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90421\", \"sys_updated_on\": \"2026-06-30 10:15:39\", \"u_preferred_currency\": \"USD\", \"sys_tags\": \"\", \"u_default_currency\": \"USD\", \"sys_id\": \"9dd9456d01bd03103e48918ce4a0a607\", \"u_expense_limit\": \"10000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 10:15:39\", \"u_hire_date\": \"2021-03-15\", \"u_active\": \"true\", \"u_bank_account_ref\": \"\", \"u_manager\": \"\", \"u_cost_center\": \"95d9456d01bd03103e48918ce4a0a604\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Software Engineer\", \"u_annual_expense_limit\": \"\", \"u_full_name\": \"Jordan Mitchell\"}}", "schema": "{\"u_exp_report\": {\"u_number\": {\"type\": \"str\"}, \"u_employee\": {\"FK\": \"u_exp_employee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_total_claimed_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_exp_cost_center\"}, \"u_business_purpose\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_exp_policy\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_recalled_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_exp_employee\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_exp_department\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_exp_employee\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_bank_account_reference\": {\"type\": \"str\"}, \"u_default_currency\": {\"type\": \"str\"}, \"u_expense_limit\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_exp_cost_center\"}}, \"u_exp_line_item\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_description\": {\"type\": \"str\"}, \"u_expense_date\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_merchant_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_exp_category\"}, \"u_receipt_attached\": {\"type\": \"bool\"}, \"u_receipt_reference\": {\"type\": \"str\"}, \"u_billable_to_client\": {\"type\": \"bool\"}, \"u_reimbursable\": {\"type\": \"bool\"}, \"u_line_state\": {\"type\": \"str\"}}, \"u_exp_approval\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_approver\": {\"FK\": \"u_exp_employee\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_delegation_note\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}, \"u_is_secondary\": {\"type\": \"bool\"}}, \"u_exp_disbursement\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_disbursement_number\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_payment_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_paid_date\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_transaction_reference\": {\"type\": \"str\"}, \"u_processed_by\": {\"FK\": \"u_exp_employee\"}, \"u_notes\": {\"type\": \"str\"}, \"u_bank_account_used\": {\"type\": \"str\"}, \"u_exchange_rate\": {\"type\": \"decimal\"}}, \"u_exp_category\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_max_amount_per_claim\": {\"type\": \"decimal\"}, \"u_requires_receipt\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_category_type\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_exp_category\"}, \"u_policy\": {\"FK\": \"u_exp_policy\"}, \"u_reimbursement_rate\": {\"type\": \"decimal\"}}, \"u_exp_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_report_amount\": {\"type\": \"decimal\"}, \"u_submission_deadline_days\": {\"type\": \"int\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_version\": {\"type\": \"str\"}}, \"u_exp_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_head_of_department\": {\"FK\": \"u_exp_employee\"}, \"u_annual_expense_budget\": {\"type\": \"decimal\"}, \"u_budget_currency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_department\": {\"FK\": \"u_exp_department\"}, \"u_ytd_expenses\": {\"type\": \"decimal\"}, \"u_expense_policy\": {\"FK\": \"u_exp_policy\"}, \"u_location\": {\"type\": \"str\"}, \"u_cost_center_count\": {\"type\": \"int\"}}, \"u_exp_cost_center\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_exp_department\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_currency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_manager\": {\"FK\": \"u_exp_employee\"}, \"u_ytd_spent\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_gl_segment\": {\"type\": \"str\"}, \"u_budget_remaining\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"str\"}}, \"u_exp_clarification\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_requested_by\": {\"FK\": \"u_exp_employee\"}, \"u_question\": {\"type\": \"str\"}, \"u_response\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_line_item\": {\"FK\": \"u_exp_line_item\"}, \"u_document_requested\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}}, \"u_exp_audit_log\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_performed_by\": {\"FK\": \"u_exp_employee\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_policy_rule_triggered\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_record_id\": {\"type\": \"str\"}}}", "business_rules": [{"name": "set_submission_defaults_on_submit", "fires_on_table": "u_exp_report", "filter_condition": "u_stateCHANGESTO2^u_currency=USD", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Use GlideRecord to update the current expense report so a new DML event is generated\n var gr = new GlideRecord('u_exp_report');\n if (gr.get(current.getUniqueValue())) {\n\n // 1. Set submission date to today\n var oldSubmDate = gr.getValue('u_submission_date');\n var todayStr = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n gr.setValue('u_submission_date', todayStr);\n _ewmLog('u_exp_report', 'u_submission_date', oldSubmDate, gr.getValue('u_submission_date'), '');\n\n // 2. Determine if secondary approval is required (threshold: 5000)\n var oldSecondary = gr.getValue('u_requires_secondary_approval');\n var totalAmount = parseFloat(gr.getValue('u_total_claimed_amount')) || 0;\n var needsSecondary = (totalAmount > 5000) ? 'true' : 'false';\n gr.setValue('u_requires_secondary_approval', needsSecondary);\n _ewmLog('u_exp_report', 'u_requires_secondary_approval', oldSecondary, gr.getValue('u_requires_secondary_approval'), '');\n\n // 3. Append submission note to u_notes\n var oldNotes = gr.getValue('u_notes');\n var newNotes = 'Submitted for approval. Total claimed: ' + totalAmount + ' USD.';\n if (needsSecondary === 'true') {\n newNotes += ' Secondary finance approval required (amount exceeds 5000).';\n }\n gr.setValue('u_notes', newNotes);\n _ewmLog('u_exp_report', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n // 4. Standardize business purpose prefix\n var oldPurpose = gr.getValue('u_business_purpose');\n var purposeVal = oldPurpose ? oldPurpose : '';\n if (purposeVal.indexOf('[SUBMITTED]') !== 0) {\n purposeVal = '[SUBMITTED] ' + purposeVal;\n }\n gr.setValue('u_business_purpose', purposeVal);\n _ewmLog('u_exp_report', 'u_business_purpose', oldPurpose, gr.getValue('u_business_purpose'), '');\n\n // 5. Advance state to Approved (3) to chain into the next linear slot\n var oldState = gr.getValue('u_state');\n gr.setValue('u_state', '3');\n _ewmLog('u_exp_report', 'u_state', oldState, gr.getValue('u_state'), '');\n\n // Explicit GlideRecord update generates a new DML event on u_exp_report\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "report_approved_update_lines_and_log", "fires_on_table": "u_exp_report", "filter_condition": "u_stateCHANGESTO3^u_requires_secondary_approval=false", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all line items for this report to Approved (u_line_state=2)\n var grLine = new GlideRecord('u_exp_line_item');\n grLine.addQuery('u_report', current.getUniqueValue());\n grLine.addQuery('u_line_state', '1');\n grLine.query();\n while (grLine.next()) {\n var oldLineState = grLine.getValue('u_line_state');\n grLine.setValue('u_line_state', '2');\n _ewmLog('u_exp_line_item', 'u_line_state', oldLineState, grLine.getValue('u_line_state'), '');\n var oldReimb = grLine.getValue('u_reimbursable');\n grLine.setValue('u_reimbursable', 'true');\n _ewmLog('u_exp_line_item', 'u_reimbursable', oldReimb, grLine.getValue('u_reimbursable'), '');\n try {\n var r1 = grLine.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grLine.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the approval\n var grLog = new GlideRecord('u_exp_audit_log');\n grLog.initialize();\n grLog.setValue('u_report', current.getUniqueValue());\n _ewmLog('u_exp_audit_log', 'u_report', '', current.getUniqueValue(), '');\n grLog.setValue('u_action_type', '3');\n _ewmLog('u_exp_audit_log', 'u_action_type', '', '3', '');\n grLog.setValue('u_field_changed', 'u_state');\n _ewmLog('u_exp_audit_log', 'u_field_changed', '', 'u_state', '');\n grLog.setValue('u_old_value', previous.getValue('u_state'));\n _ewmLog('u_exp_audit_log', 'u_old_value', '', previous.getValue('u_state'), '');\n grLog.setValue('u_new_value', '3');\n _ewmLog('u_exp_audit_log', 'u_new_value', '', '3', '');\n grLog.setValue('u_source_table', 'u_exp_report');\n _ewmLog('u_exp_audit_log', 'u_source_table', '', 'u_exp_report', '');\n grLog.setValue('u_comments', 'Report approved - no secondary approval required');\n _ewmLog('u_exp_audit_log', 'u_comments', '', 'Report approved - no secondary approval required', '');\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "line_approve_update_cost_center", "fires_on_table": "u_exp_line_item", "filter_condition": "u_line_stateCHANGESTO2^u_reimbursable=true^u_receipt_attached=true", "trigger_sequence": "before", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Set billable_to_client to false on the line item\n var oldBillable = current.getValue('u_billable_to_client');\n current.setValue('u_billable_to_client', 'false');\n _ewmLog('u_exp_line_item', 'u_billable_to_client', oldBillable, current.getValue('u_billable_to_client'), '');\n\n // 2. Stamp the currency to match the report currency\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_exp_line_item', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // 3. Update the receipt_reference with a confirmation tag\n var oldRecRef = current.getValue('u_receipt_reference');\n current.setValue('u_receipt_reference', 'VERIFIED-' + current.getValue('u_receipt_reference'));\n _ewmLog('u_exp_line_item', 'u_receipt_reference', oldRecRef, current.getValue('u_receipt_reference'), '');\n\n // 4. Look up the expense report to find the cost center, then update cost center\n var reportRef = current.getValue('u_report');\n if (reportRef) {\n var rptGr = new GlideRecord('u_exp_report');\n if (rptGr.get(reportRef)) {\n var costCenterRef = rptGr.getValue('u_cost_center');\n if (costCenterRef) {\n var ccGr = new GlideRecord('u_exp_cost_center');\n if (ccGr.get(costCenterRef)) {\n // 5a. Update ytd_spent by adding the line item amount\n var lineAmount = parseFloat(current.getValue('u_amount')) || 0;\n var oldYtd = ccGr.getValue('u_ytd_spent');\n var newYtd = (parseFloat(oldYtd) || 0) + lineAmount;\n ccGr.setValue('u_ytd_spent', String(newYtd));\n _ewmLog('u_exp_cost_center', 'u_ytd_spent', oldYtd, ccGr.getValue('u_ytd_spent'), '');\n\n // 5b. Recalculate budget_remaining\n var annualBudget = parseFloat(ccGr.getValue('u_annual_budget')) || 0;\n var oldRemaining = ccGr.getValue('u_budget_remaining');\n ccGr.setValue('u_budget_remaining', String(annualBudget - newYtd));\n _ewmLog('u_exp_cost_center', 'u_budget_remaining', oldRemaining, ccGr.getValue('u_budget_remaining'), '');\n\n try {\n var r = ccGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + ccGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_exp_report", "documentkey": "e9d9456d01bd03103e48918ce4a0a612", "fieldname": "u_notes", "oldvalue": "Initial draft submission", "newvalue": "Submitted for approval. Total claimed: 3200.5 USD."}, {"tablename": "u_exp_report", "documentkey": "e9d9456d01bd03103e48918ce4a0a612", "fieldname": "u_state", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_exp_audit_log", "documentkey": "e2e9456d01bd03103e48918ce4a0a6b6", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_exp_report"}, {"tablename": "u_exp_audit_log", "documentkey": "e2e9456d01bd03103e48918ce4a0a6b6", "fieldname": "u_report", "oldvalue": "", "newvalue": "e9d9456d01bd03103e48918ce4a0a612"}, {"tablename": "u_exp_report", "documentkey": "e9d9456d01bd03103e48918ce4a0a612", "fieldname": "u_submission_date", "oldvalue": "2025-01-01", "newvalue": "2026-06-30"}, {"tablename": "u_exp_audit_log", "documentkey": "e2e9456d01bd03103e48918ce4a0a6b6", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_exp_audit_log", "documentkey": "e2e9456d01bd03103e48918ce4a0a6b6", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_exp_report", "documentkey": "e9d9456d01bd03103e48918ce4a0a612", "fieldname": "u_business_purpose", "oldvalue": "Client site visit and team dinner", "newvalue": "[SUBMITTED] Client site visit and team dinner"}, {"tablename": "u_exp_audit_log", "documentkey": "e2e9456d01bd03103e48918ce4a0a6b6", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Report approved - no secondary approval required"}, {"tablename": "u_exp_report", "documentkey": "e9d9456d01bd03103e48918ce4a0a612", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_exp_audit_log", "documentkey": "e2e9456d01bd03103e48918ce4a0a6b6", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_exp_audit_log", "documentkey": "e2e9456d01bd03103e48918ce4a0a6b6", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "2"}], "ewm_logs": [{"sys_id": "26e9456d01bd03103e48918ce4a0a6b2", "u_br_name": "report_approved_update_lines_and_log", "u_table_name": "u_exp_audit_log", "u_field_name": "u_report", "u_old_value": "", "u_new_value": "e9d9456d01bd03103e48918ce4a0a612", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "2ae9456d01bd03103e48918ce4a0a6b4", "u_br_name": "report_approved_update_lines_and_log", "u_table_name": "u_exp_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "62e9456d01bd03103e48918ce4a0a6b5", "u_br_name": "report_approved_update_lines_and_log", "u_table_name": "u_exp_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_exp_report", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "6ae9456d01bd03103e48918ce4a0a6af", "u_br_name": "set_submission_defaults_on_submit", "u_table_name": "u_exp_report", "u_field_name": "u_requires_secondary_approval", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "6ee9456d01bd03103e48918ce4a0a6b0", "u_br_name": "set_submission_defaults_on_submit", "u_table_name": "u_exp_report", "u_field_name": "u_business_purpose", "u_old_value": "Client site visit and team dinner", "u_new_value": "[SUBMITTED] Client site visit and team dinner", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "6ee9456d01bd03103e48918ce4a0a6b2", "u_br_name": "report_approved_update_lines_and_log", "u_table_name": "u_exp_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "a6e9456d01bd03103e48918ce4a0a6b3", "u_br_name": "report_approved_update_lines_and_log", "u_table_name": "u_exp_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "aae9456d01bd03103e48918ce4a0a6ae", "u_br_name": "set_submission_defaults_on_submit", "u_table_name": "u_exp_report", "u_field_name": "u_submission_date", "u_old_value": "2025-01-01", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "aae9456d01bd03103e48918ce4a0a6b5", "u_br_name": "report_approved_update_lines_and_log", "u_table_name": "u_exp_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Report approved - no secondary approval required", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "e2e9456d01bd03103e48918ce4a0a6b0", "u_br_name": "set_submission_defaults_on_submit", "u_table_name": "u_exp_report", "u_field_name": "u_notes", "u_old_value": "Initial draft submission", "u_new_value": "Submitted for approval. Total claimed: 3200.5 USD.", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "e6e9456d01bd03103e48918ce4a0a6b1", "u_br_name": "set_submission_defaults_on_submit", "u_table_name": "u_exp_report", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}, {"sys_id": "eee9456d01bd03103e48918ce4a0a6b3", "u_br_name": "report_approved_update_lines_and_log", "u_table_name": "u_exp_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:16:00"}], "metadata": "{\"domain\": \"expense_reimbursement\", \"primary_table\": \"u_exp_report\", \"topology\": [\"linear\"], \"num_brs\": \"3\", \"total_brs_fired\": 2, \"expected_br_count\": 3, \"all_brs_fired\": false, \"audit_count\": 12}"} {"tool_name": "insert_exp_report", "parameters": "{\"table_name\": \"u_exp_report\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"EXP0010001\", \"u_employee\": \"@employee_main.sys_id\", \"u_title\": \"NYC Client Meeting Travel Expenses - November 2024\", \"u_state\": \"2\", \"u_submission_date\": \"2024-11-05\", \"u_total_claimed_amount\": 450.0, \"u_currency\": \"USD\", \"u_cost_center\": \"@cost_center_main.sys_id\", \"u_business_purpose\": \"Client engagement meeting in New York\", \"u_policy\": \"@policy_main.sys_id\", \"u_requires_secondary_approval\": \"true\", \"u_rejection_reason\": \"\", \"u_notes\": \"First trip expense for Q4\"}}", "seed_data": null, "supporting_data": "{\"policy_main\": {\"u_name\": \"Corporate Travel Policy 2024\", \"u_applies_to_all\": \"true\", \"u_max_aged_days\": \"90\", \"u_effective_date\": \"2024-01-01\", \"u_version\": \"2.0\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:07:47\", \"sys_tags\": \"\", \"u_max_resubmissions\": \"1\", \"u_requires_manager_approval\": \"true\", \"sys_id\": \"85c51925017143103e48918ce4a0a6d4\", \"u_description\": \"Standard corporate travel and expense policy\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_threshold\": \"5000\", \"sys_created_on\": \"2026-06-30 11:07:47\", \"u_active\": \"false\", \"u_single_report_threshold\": \"\", \"u_currency\": \"GBP\", \"u_expiry_date\": \"2025-12-31\", \"u_max_report_amount\": \"25000\", \"sys_created_by\": \"admin\", \"u_submission_deadline_days\": \"30\"}, \"dept_main\": {\"u_name\": \"Engineering Operations\", \"u_head_of_department\": \"\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:07:47\", \"sys_tags\": \"\", \"u_cost_center_count\": \"3\", \"u_annual_expense_budget\": \"500000\", \"u_department_code\": \"ENG-OPS-100\", \"sys_id\": \"89c51925017143103e48918ce4a0a6e4\", \"u_description\": \"Engineering operations department\", \"sys_updated_by\": \"admin\", \"u_expense_policy\": \"85c51925017143103e48918ce4a0a6d4\", \"u_ytd_expenses\": \"125000\", \"sys_created_on\": \"2026-06-30 11:07:47\", \"u_active\": \"true\", \"u_parent_department\": \"\", \"u_budget_currency\": \"GBP\", \"sys_created_by\": \"admin\"}, \"cost_center_main\": {\"u_name\": \"Engineering Travel CC\", \"u_owner\": \"\", \"u_department\": \"89c51925017143103e48918ce4a0a6e4\", \"u_ytd_spend\": \"0\", \"u_annual_budget\": \"200000\", \"sys_updated_on\": \"2026-06-30 11:07:47\", \"u_gl_segment\": \"GL-4500\", \"u_parent_cost_center\": \"\", \"u_fiscal_year\": \"2024\", \"sys_id\": \"c9c51925017143103e48918ce4a0a6f0\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:07:47\", \"u_active\": \"true\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\", \"u_region\": \"\", \"u_code\": \"CC-ENG-2024-001\", \"sys_mod_count\": \"0\", \"sys_tags\": \"\", \"u_description\": \"Cost center for engineering travel expenses\", \"u_budget_alert_threshold\": \"80\", \"u_ytd_spent\": \"45000\", \"u_budget_remaining\": \"155000\", \"u_budget_currency\": \"USD\", \"u_manager\": \"\"}, \"employee_main\": {\"u_department\": \"89c51925017143103e48918ce4a0a6e4\", \"u_employment_status\": \"1\", \"u_email\": \"jordan.mitchell@example.com\", \"u_bank_account_reference\": \"ACCT-7788-001\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90210\", \"sys_updated_on\": \"2026-06-30 11:07:47\", \"u_preferred_currency\": \"USD\", \"sys_tags\": \"\", \"u_default_currency\": \"USD\", \"sys_id\": \"4dc51925017143103e48918ce4a0a6e7\", \"u_expense_limit\": \"10000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"+1-555-0142\", \"sys_created_on\": \"2026-06-30 11:07:47\", \"u_hire_date\": \"2020-03-15\", \"u_active\": \"true\", \"u_bank_account_ref\": \"\", \"u_manager\": \"\", \"u_cost_center\": \"c9c51925017143103e48918ce4a0a6f0\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Software Engineer\", \"u_annual_expense_limit\": \"\", \"u_full_name\": \"Jordan Mitchell\"}, \"category_travel\": {\"u_name\": \"Domestic Airfare\", \"u_reimbursement_rate\": \"100\", \"u_category_code\": \"CAT-AIR-DOM\", \"u_code\": \"\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_sort_order\": \"0\", \"u_receipt_required\": \"true\", \"u_requires_justification\": \"false\", \"sys_updated_on\": \"2026-06-30 11:07:47\", \"sys_tags\": \"\", \"u_taxable\": \"false\", \"u_gl_account_code\": \"GL-6100\", \"u_max_amount_per_claim\": \"2000\", \"u_requires_receipt\": \"true\", \"sys_id\": \"c1c51925017143103e48918ce4a0a6f4\", \"u_description\": \"Domestic flight expenses for business travel\", \"sys_updated_by\": \"admin\", \"u_per_diem_rate\": \"\", \"sys_created_on\": \"2026-06-30 11:07:47\", \"u_active\": \"true\", \"u_category_type\": \"1\", \"u_policy\": \"85c51925017143103e48918ce4a0a6d4\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_exp_report\": {\"u_number\": {\"type\": \"str\"}, \"u_employee\": {\"FK\": \"u_exp_employee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_total_claimed_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_exp_cost_center\"}, \"u_business_purpose\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_exp_policy\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_recalled_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_exp_employee\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_exp_department\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_exp_employee\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_bank_account_reference\": {\"type\": \"str\"}, \"u_default_currency\": {\"type\": \"str\"}, \"u_expense_limit\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_exp_cost_center\"}}, \"u_exp_line_item\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_description\": {\"type\": \"str\"}, \"u_expense_date\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_merchant_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_exp_category\"}, \"u_receipt_attached\": {\"type\": \"bool\"}, \"u_receipt_reference\": {\"type\": \"str\"}, \"u_billable_to_client\": {\"type\": \"bool\"}, \"u_reimbursable\": {\"type\": \"bool\"}, \"u_line_state\": {\"type\": \"str\"}}, \"u_exp_approval\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_approver\": {\"FK\": \"u_exp_employee\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_delegation_note\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}, \"u_is_secondary\": {\"type\": \"bool\"}}, \"u_exp_disbursement\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_disbursement_number\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_payment_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_paid_date\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_transaction_reference\": {\"type\": \"str\"}, \"u_processed_by\": {\"FK\": \"u_exp_employee\"}, \"u_notes\": {\"type\": \"str\"}, \"u_bank_account_used\": {\"type\": \"str\"}, \"u_exchange_rate\": {\"type\": \"decimal\"}}, \"u_exp_category\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_max_amount_per_claim\": {\"type\": \"decimal\"}, \"u_requires_receipt\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_category_type\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_exp_category\"}, \"u_policy\": {\"FK\": \"u_exp_policy\"}, \"u_reimbursement_rate\": {\"type\": \"decimal\"}}, \"u_exp_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_report_amount\": {\"type\": \"decimal\"}, \"u_submission_deadline_days\": {\"type\": \"int\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_version\": {\"type\": \"str\"}}, \"u_exp_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_head_of_department\": {\"FK\": \"u_exp_employee\"}, \"u_annual_expense_budget\": {\"type\": \"decimal\"}, \"u_budget_currency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_department\": {\"FK\": \"u_exp_department\"}, \"u_ytd_expenses\": {\"type\": \"decimal\"}, \"u_expense_policy\": {\"FK\": \"u_exp_policy\"}, \"u_location\": {\"type\": \"str\"}, \"u_cost_center_count\": {\"type\": \"int\"}}, \"u_exp_cost_center\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_exp_department\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_currency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_manager\": {\"FK\": \"u_exp_employee\"}, \"u_ytd_spent\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_gl_segment\": {\"type\": \"str\"}, \"u_budget_remaining\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"str\"}}, \"u_exp_clarification\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_requested_by\": {\"FK\": \"u_exp_employee\"}, \"u_question\": {\"type\": \"str\"}, \"u_response\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_line_item\": {\"FK\": \"u_exp_line_item\"}, \"u_document_requested\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}}, \"u_exp_audit_log\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_performed_by\": {\"FK\": \"u_exp_employee\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_policy_rule_triggered\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_record_id\": {\"type\": \"str\"}}}", "business_rules": [{"name": "audit_log_on_submitted_usd_insert", "fires_on_table": "u_exp_report", "filter_condition": "u_state=2^u_currency=USD", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_exp_audit_log');\n gr.initialize();\n\n gr.setValue('u_report', current.getValue('u_number'));\n _ewmLog('u_exp_audit_log', 'u_report', '', current.getValue('u_number'), '');\n\n gr.setValue('u_action_type', '1');\n _ewmLog('u_exp_audit_log', 'u_action_type', '', '1', '');\n\n gr.setValue('u_source_table', 'u_exp_report');\n _ewmLog('u_exp_audit_log', 'u_source_table', '', 'u_exp_report', '');\n\n gr.setValue('u_field_changed', 'u_state');\n _ewmLog('u_exp_audit_log', 'u_field_changed', '', 'u_state', '');\n\n gr.setValue('u_old_value', '');\n _ewmLog('u_exp_audit_log', 'u_old_value', '', '', '');\n\n gr.setValue('u_new_value', '2');\n _ewmLog('u_exp_audit_log', 'u_new_value', '', '2', '');\n\n gr.setValue('u_comments', 'Expense report submitted in USD');\n _ewmLog('u_exp_audit_log', 'u_comments', '', 'Expense report submitted in USD', '');\n\n gr.setValue('u_record_id', current.getUniqueValue());\n _ewmLog('u_exp_audit_log', 'u_record_id', '', current.getUniqueValue(), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "audit_log_init_report_defaults", "fires_on_table": "u_exp_audit_log", "filter_condition": "u_action_type=1^u_source_table=u_exp_report", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n var reportSysId = current.getValue('u_report');\n if (!reportSysId) return;\n\n var gr = new GlideRecord('u_exp_report');\n gr.addQuery('sys_id', reportSysId);\n gr.query();\n if (gr.next()) {\n var oldState = gr.getValue('u_state');\n gr.setValue('u_state', '1');\n _ewmLog('u_exp_report', 'u_state', oldState, gr.getValue('u_state'), '');\n\n var oldCurrency = gr.getValue('u_currency');\n gr.setValue('u_currency', 'USD');\n _ewmLog('u_exp_report', 'u_currency', oldCurrency, gr.getValue('u_currency'), '');\n\n var oldSecondary = gr.getValue('u_requires_secondary_approval');\n gr.setValue('u_requires_secondary_approval', 'false');\n _ewmLog('u_exp_report', 'u_requires_secondary_approval', oldSecondary, gr.getValue('u_requires_secondary_approval'), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Auto-initialized upon creation');\n _ewmLog('u_exp_report', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n var oldRejection = gr.getValue('u_rejection_reason');\n gr.setValue('u_rejection_reason', '');\n _ewmLog('u_exp_report', 'u_rejection_reason', oldRejection, gr.getValue('u_rejection_reason'), '');\n\n var oldPurpose = gr.getValue('u_business_purpose');\n gr.setValue('u_business_purpose', 'Pending employee input');\n _ewmLog('u_exp_report', 'u_business_purpose', oldPurpose, gr.getValue('u_business_purpose'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "set_draft_defaults_on_report_update", "fires_on_table": "u_exp_report", "filter_condition": "u_stateCHANGESTO1^u_currencyISNOTEMPTY^u_business_purposeISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Before-BR self-write: set requires_secondary_approval to false for Draft reports\n var oldSecondary = current.getValue('u_requires_secondary_approval');\n current.setValue('u_requires_secondary_approval', 'false');\n _ewmLog(current.getTableName(), 'u_requires_secondary_approval', oldSecondary, current.getValue('u_requires_secondary_approval'), '');\n\n // 2. Update the associated cost center's description to note activity\n var costCenterRef = current.getValue('u_cost_center');\n if (costCenterRef) {\n var grCC = new GlideRecord('u_exp_cost_center');\n if (grCC.get(costCenterRef)) {\n var oldDesc = grCC.getValue('u_description');\n grCC.setValue('u_description', 'Active expense processing for report ' + current.getValue('u_number'));\n _ewmLog('u_exp_cost_center', 'u_description', oldDesc, grCC.getValue('u_description'), '');\n try {\n var r1 = grCC.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCC.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update line items linked to this report: set line_state to Pending\n var grLI = new GlideRecord('u_exp_line_item');\n grLI.addQuery('u_report', current.getUniqueValue());\n grLI.query();\n while (grLI.next()) {\n var oldLineState = grLI.getValue('u_line_state');\n grLI.setValue('u_line_state', '1');\n _ewmLog('u_exp_line_item', 'u_line_state', oldLineState, grLI.getValue('u_line_state'), '');\n try {\n var r2 = grLI.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grLI.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "update_dept_on_cost_center_change", "fires_on_table": "u_exp_cost_center", "filter_condition": "u_active=true^u_budget_remainingISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n var deptRef = current.getValue('u_department');\n if (!deptRef) return;\n\n var gr = new GlideRecord('u_exp_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n var oldYtd = gr.getValue('u_ytd_expenses');\n var costCenterSpent = parseFloat(current.getValue('u_ytd_spent')) || 0;\n gr.setValue('u_ytd_expenses', String(costCenterSpent));\n _ewmLog('u_exp_department', 'u_ytd_expenses', oldYtd, gr.getValue('u_ytd_expenses'), '');\n\n var oldBudgetCurrency = gr.getValue('u_budget_currency');\n var ccCurrency = current.getValue('u_budget_currency') || 'USD';\n gr.setValue('u_budget_currency', ccCurrency);\n _ewmLog('u_exp_department', 'u_budget_currency', oldBudgetCurrency, gr.getValue('u_budget_currency'), '');\n\n var oldDesc = gr.getValue('u_description');\n var newDesc = 'Updated from cost center ' + current.getValue('u_code');\n gr.setValue('u_description', newDesc);\n _ewmLog('u_exp_department', 'u_description', oldDesc, gr.getValue('u_description'), '');\n\n var oldLocation = gr.getValue('u_location');\n gr.setValue('u_location', 'Synced');\n _ewmLog('u_exp_department', 'u_location', oldLocation, gr.getValue('u_location'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "dept_budget_sync_on_update", "fires_on_table": "u_exp_department", "filter_condition": "u_activeISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update current department: set budget_currency and location\n var oldCurrency = current.getValue('u_budget_currency');\n current.setValue('u_budget_currency', 'USD');\n _ewmLog('u_exp_department', 'u_budget_currency', oldCurrency, current.getValue('u_budget_currency'), '');\n\n var oldLocation = current.getValue('u_location');\n current.setValue('u_location', 'Corporate HQ');\n _ewmLog('u_exp_department', 'u_location', oldLocation, current.getValue('u_location'), '');\n\n // 2. Update linked expense policy to sync currency and set active\n var policyRef = current.getValue('u_expense_policy');\n if (policyRef) {\n var gr = new GlideRecord('u_exp_policy');\n gr.addQuery('sys_id', policyRef);\n gr.query();\n if (gr.next()) {\n var oldPolicyCurrency = gr.getValue('u_currency');\n gr.setValue('u_currency', 'USD');\n _ewmLog('u_exp_policy', 'u_currency', oldPolicyCurrency, gr.getValue('u_currency'), '');\n\n var oldPolicyActive = gr.getValue('u_active');\n gr.setValue('u_active', 'true');\n _ewmLog('u_exp_policy', 'u_active', oldPolicyActive, gr.getValue('u_active'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "policy_update_cascade_sync", "fires_on_table": "u_exp_policy", "filter_condition": "u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update related expense categories to reflect new policy version\n var grCat = new GlideRecord('u_exp_category');\n grCat.addQuery('u_policy', current.getUniqueValue());\n grCat.query();\n while (grCat.next()) {\n var oldDesc = grCat.getValue('u_description');\n grCat.setValue('u_description', 'Policy updated - review limits');\n _ewmLog('u_exp_category', 'u_description', oldDesc, grCat.getValue('u_description'), '');\n try {\n var r1 = grCat.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCat.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update pending approval requests linked to reports using this policy\n var grApp = new GlideRecord('u_exp_approval');\n grApp.addQuery('u_state', '1');\n grApp.query();\n while (grApp.next()) {\n var reportRef = grApp.getValue('u_report');\n if (reportRef) {\n var grRpt = new GlideRecord('u_exp_report');\n if (grRpt.get(reportRef) && grRpt.getValue('u_policy') == current.getUniqueValue()) {\n var oldComments = grApp.getValue('u_comments');\n grApp.setValue('u_comments', 'Policy version changed during review');\n _ewmLog('u_exp_approval', 'u_comments', oldComments, grApp.getValue('u_comments'), '');\n try {\n var r2 = grApp.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grApp.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n // 3. Update open clarification requests linked to reports using this policy\n var grClar = new GlideRecord('u_exp_clarification');\n grClar.addQuery('u_state', '1');\n grClar.query();\n while (grClar.next()) {\n var clarReportRef = grClar.getValue('u_report');\n if (clarReportRef) {\n var grRpt2 = new GlideRecord('u_exp_report');\n if (grRpt2.get(clarReportRef) && grRpt2.getValue('u_policy') == current.getUniqueValue()) {\n var oldNotes = grClar.getValue('u_resolution_notes');\n grClar.setValue('u_resolution_notes', 'Expense policy updated - verify compliance');\n _ewmLog('u_exp_clarification', 'u_resolution_notes', oldNotes, grClar.getValue('u_resolution_notes'), '');\n try {\n var r3 = grClar.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grClar.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_policy", "oldvalue": "", "newvalue": "85c51925017143103e48918ce4a0a6d4"}, {"tablename": "u_exp_audit_log", "documentkey": "4ad55925017143103e48918ce4a0a612", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_number", "oldvalue": "", "newvalue": "EXP0010001"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_exp_audit_log", "documentkey": "4ad55925017143103e48918ce4a0a612", "fieldname": "u_record_id", "oldvalue": "", "newvalue": "c2d55925017143103e48918ce4a0a60c"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_cost_center", "oldvalue": "", "newvalue": "c9c51925017143103e48918ce4a0a6f0"}, {"tablename": "u_exp_audit_log", "documentkey": "4ad55925017143103e48918ce4a0a612", "fieldname": "u_report", "oldvalue": "", "newvalue": "EXP0010001"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_submission_date", "oldvalue": "", "newvalue": "2024-11-05"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_requires_secondary_approval", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_exp_audit_log", "documentkey": "4ad55925017143103e48918ce4a0a612", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_exp_report"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_total_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_exp_audit_log", "documentkey": "4ad55925017143103e48918ce4a0a612", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_employee", "oldvalue": "", "newvalue": "4dc51925017143103e48918ce4a0a6e7"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_business_purpose", "oldvalue": "", "newvalue": "Client engagement meeting in New York"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_total_claimed_amount", "oldvalue": "", "newvalue": "450"}, {"tablename": "u_exp_audit_log", "documentkey": "4ad55925017143103e48918ce4a0a612", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_resubmission_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_notes", "oldvalue": "", "newvalue": "First trip expense for Q4"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_title", "oldvalue": "", "newvalue": "NYC Client Meeting Travel Expenses - November 2024"}, {"tablename": "u_exp_report", "documentkey": "c2d55925017143103e48918ce4a0a60c", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_exp_audit_log", "documentkey": "4ad55925017143103e48918ce4a0a612", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Expense report submitted in USD"}], "ewm_logs": [{"sys_id": "02d55925017143103e48918ce4a0a612", "u_br_name": "audit_log_on_submitted_usd_insert", "u_table_name": "u_exp_audit_log", "u_field_name": "u_record_id", "u_old_value": "", "u_new_value": "c2d55925017143103e48918ce4a0a60c", "u_error": "", "sys_created_on": "2026-06-30 11:08:07"}, {"sys_id": "06d55925017143103e48918ce4a0a60f", "u_br_name": "audit_log_on_submitted_usd_insert", "u_table_name": "u_exp_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_exp_report", "u_error": "", "sys_created_on": "2026-06-30 11:08:07"}, {"sys_id": "4ed55925017143103e48918ce4a0a60d", "u_br_name": "audit_log_on_submitted_usd_insert", "u_table_name": "u_exp_audit_log", "u_field_name": "u_report", "u_old_value": "", "u_new_value": "EXP0010001", "u_error": "", "sys_created_on": "2026-06-30 11:08:07"}, {"sys_id": "4ed55925017143103e48918ce4a0a60f", "u_br_name": "audit_log_on_submitted_usd_insert", "u_table_name": "u_exp_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 11:08:07"}, {"sys_id": "86d55925017143103e48918ce4a0a610", "u_br_name": "audit_log_on_submitted_usd_insert", "u_table_name": "u_exp_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:08:07"}, {"sys_id": "8ed55925017143103e48918ce4a0a610", "u_br_name": "audit_log_on_submitted_usd_insert", "u_table_name": "u_exp_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:08:07"}, {"sys_id": "c6d55925017143103e48918ce4a0a611", "u_br_name": "audit_log_on_submitted_usd_insert", "u_table_name": "u_exp_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Expense report submitted in USD", "u_error": "", "sys_created_on": "2026-06-30 11:08:07"}, {"sys_id": "cad55925017143103e48918ce4a0a60e", "u_br_name": "audit_log_on_submitted_usd_insert", "u_table_name": "u_exp_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:08:07"}], "metadata": "{\"domain\": \"expense_reimbursement\", \"primary_table\": \"u_exp_report\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 1, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 21}"} {"tool_name": "update_exp_report", "parameters": "{\"table_name\": \"u_exp_report\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\", \"u_currency\": \"USD\", \"u_requires_secondary_approval\": \"true\"}}", "seed_data": "{\"u_employee\": \"fd99156101b143103e48918ce4a0a6ba\", \"u_notes\": \"Submitted for manager review\", \"u_number\": \"EXP0010042\", \"u_business_purpose\": \"Annual engineering conference attendance\", \"u_submission_date\": \"2025-06-01\", \"u_state\": \"3\", \"u_title\": \"Q1 Conference Travel\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"true\", \"sys_updated_on\": \"2026-06-30 11:24:51\", \"sys_tags\": \"\", \"sys_id\": \"0699156101b143103e48918ce4a0a6e1\", \"sys_updated_by\": \"admin\", \"u_total_claimed_amount\": \"7500\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_recalled_date\": \"\", \"u_currency\": \"USD\", \"u_policy\": \"fd99156101b143103e48918ce4a0a6d6\", \"u_rejection_reason\": \"\", \"u_cost_center\": \"7199156101b143103e48918ce4a0a6cc\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\", \"u_total_amount\": \"0\"}", "supporting_data": "{\"hod_employee\": {\"u_department\": \"\", \"u_employment_status\": \"1\", \"u_email\": \"diana.prince@example.com\", \"u_bank_account_reference\": \"BANK-HOD-9876\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-HOD-001\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"u_preferred_currency\": \"USD\", \"sys_tags\": \"\", \"u_default_currency\": \"EUR\", \"sys_id\": \"b999156101b143103e48918ce4a0a6b7\", \"u_expense_limit\": \"50000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0200\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_hire_date\": \"2015-03-10\", \"u_active\": \"true\", \"u_bank_account_ref\": \"\", \"u_manager\": \"\", \"u_cost_center\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"VP Engineering\", \"u_annual_expense_limit\": \"\", \"u_full_name\": \"Diana Prince\"}, \"department_eng\": {\"u_name\": \"Engineering\", \"u_head_of_department\": \"b999156101b143103e48918ce4a0a6b7\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"sys_tags\": \"\", \"u_cost_center_count\": \"1\", \"u_annual_expense_budget\": \"500000\", \"u_department_code\": \"DEPT-ENG-100\", \"sys_id\": \"7199156101b143103e48918ce4a0a6b0\", \"u_description\": \"Engineering department\", \"sys_updated_by\": \"admin\", \"u_expense_policy\": \"\", \"u_ytd_expenses\": \"25000\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_active\": \"true\", \"u_parent_department\": \"\", \"u_budget_currency\": \"USD\", \"sys_created_by\": \"admin\"}, \"employee_submitter\": {\"u_department\": \"7199156101b143103e48918ce4a0a6b0\", \"u_employment_status\": \"1\", \"u_email\": \"clark.kent@example.com\", \"u_bank_account_reference\": \"BANK-CK-1234\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-SUB-042\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"u_preferred_currency\": \"USD\", \"sys_tags\": \"\", \"u_default_currency\": \"EUR\", \"sys_id\": \"fd99156101b143103e48918ce4a0a6ba\", \"u_expense_limit\": \"10000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0101\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_hire_date\": \"2019-06-15\", \"u_active\": \"true\", \"u_bank_account_ref\": \"\", \"u_manager\": \"\", \"u_cost_center\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Engineer\", \"u_annual_expense_limit\": \"\", \"u_full_name\": \"Clark Kent\"}, \"cost_center_main\": {\"u_name\": \"CC Engineering Primary\", \"u_owner\": \"\", \"u_department\": \"7199156101b143103e48918ce4a0a6b0\", \"u_ytd_spend\": \"0\", \"u_annual_budget\": \"200000\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"u_gl_segment\": \"GL-4000\", \"u_parent_cost_center\": \"\", \"u_fiscal_year\": \"2025\", \"sys_id\": \"7199156101b143103e48918ce4a0a6cc\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_active\": \"true\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\", \"u_region\": \"\", \"u_code\": \"CC-ENG-001\", \"sys_mod_count\": \"0\", \"sys_tags\": \"\", \"u_description\": \"Primary engineering cost center\", \"u_budget_alert_threshold\": \"80\", \"u_ytd_spent\": \"15000\", \"u_budget_remaining\": \"185000\", \"u_budget_currency\": \"USD\", \"u_manager\": \"fd99156101b143103e48918ce4a0a6ba\"}, \"policy_standard\": {\"u_name\": \"Standard Travel Policy 2025\", \"u_applies_to_all\": \"true\", \"u_max_aged_days\": \"90\", \"u_effective_date\": \"2025-01-01\", \"u_version\": \"1.0\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"sys_tags\": \"\", \"u_max_resubmissions\": \"1\", \"u_requires_manager_approval\": \"true\", \"sys_id\": \"fd99156101b143103e48918ce4a0a6d6\", \"u_description\": \"Standard expense reimbursement policy\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_threshold\": \"5000\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_active\": \"true\", \"u_single_report_threshold\": \"\", \"u_currency\": \"USD\", \"u_expiry_date\": \"2025-12-31\", \"u_max_report_amount\": \"25000\", \"sys_created_by\": \"admin\", \"u_submission_deadline_days\": \"30\"}, \"exp_category_travel\": {\"u_name\": \"Domestic Travel\", \"u_reimbursement_rate\": \"100\", \"u_category_code\": \"CAT-TRVL-01\", \"u_code\": \"\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_sort_order\": \"0\", \"u_receipt_required\": \"true\", \"u_requires_justification\": \"false\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"sys_tags\": \"\", \"u_taxable\": \"false\", \"u_gl_account_code\": \"GL-6100\", \"u_max_amount_per_claim\": \"5000\", \"u_requires_receipt\": \"true\", \"sys_id\": \"b999156101b143103e48918ce4a0a6cf\", \"u_description\": \"Domestic travel expenses\", \"sys_updated_by\": \"admin\", \"u_per_diem_rate\": \"\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_active\": \"true\", \"u_category_type\": \"1\", \"u_policy\": \"fd99156101b143103e48918ce4a0a6d6\", \"sys_created_by\": \"admin\"}, \"report_seed\": {\"u_employee\": \"fd99156101b143103e48918ce4a0a6ba\", \"u_notes\": \"Submitted for manager review\", \"u_number\": \"EXP0010042\", \"u_business_purpose\": \"Annual engineering conference attendance\", \"u_submission_date\": \"2025-06-01\", \"u_state\": \"2\", \"u_title\": \"Q1 Conference Travel\", \"sys_mod_count\": \"0\", \"u_requires_secondary_approval\": \"true\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"sys_tags\": \"\", \"sys_id\": \"b599156101b143103e48918ce4a0a6da\", \"sys_updated_by\": \"admin\", \"u_total_claimed_amount\": \"7500\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_recalled_date\": \"\", \"u_currency\": \"USD\", \"u_policy\": \"fd99156101b143103e48918ce4a0a6d6\", \"u_rejection_reason\": \"\", \"u_cost_center\": \"7199156101b143103e48918ce4a0a6cc\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\", \"u_total_amount\": \"0\"}, \"line_item_1\": {\"u_reimbursable\": \"false\", \"u_merchant\": \"\", \"u_expense_date\": \"2025-05-20\", \"sys_mod_count\": \"0\", \"u_line_state\": \"1\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"u_aged_justification\": \"\", \"sys_tags\": \"\", \"u_billable_to_client\": \"false\", \"u_aged_flag\": \"false\", \"u_category\": \"b999156101b143103e48918ce4a0a6cf\", \"u_receipt_attached\": \"true\", \"sys_id\": \"8299156101b143103e48918ce4a0a6d3\", \"u_amount\": \"4500\", \"u_description\": \"Round-trip airfare to conference\", \"sys_updated_by\": \"admin\", \"u_policy_violation\": \"false\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_merchant_name\": \"United Airlines\", \"u_currency\": \"USD\", \"u_receipt_reference\": \"RCP-UA-98765\", \"u_report\": \"b599156101b143103e48918ce4a0a6da\", \"sys_created_by\": \"admin\"}, \"line_item_2\": {\"u_reimbursable\": \"false\", \"u_merchant\": \"\", \"u_expense_date\": \"2025-05-21\", \"sys_mod_count\": \"0\", \"u_line_state\": \"1\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"u_aged_justification\": \"\", \"sys_tags\": \"\", \"u_billable_to_client\": \"false\", \"u_aged_flag\": \"false\", \"u_category\": \"b999156101b143103e48918ce4a0a6cf\", \"u_receipt_attached\": \"true\", \"sys_id\": \"ce99156101b143103e48918ce4a0a6dd\", \"u_amount\": \"3000\", \"u_description\": \"Hotel accommodation 3 nights\", \"sys_updated_by\": \"admin\", \"u_policy_violation\": \"false\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_merchant_name\": \"Hilton Hotels\", \"u_currency\": \"USD\", \"u_receipt_reference\": \"RCP-HH-54321\", \"u_report\": \"b599156101b143103e48918ce4a0a6da\", \"sys_created_by\": \"admin\"}, \"approval_mgr\": {\"u_override_reason\": \"\", \"u_amount_reviewed\": \"\", \"u_requested_on\": \"2025-06-02 09:00:00\", \"u_due_date\": \"2025-06-09\", \"u_approval_level\": \"1\", \"u_responded_on\": \"2025-06-02 14:30:00\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:24:30\", \"sys_tags\": \"\", \"sys_id\": \"8a99d16101b143103e48918ce4a0a65f\", \"u_is_secondary\": \"false\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Approved - within budget\", \"u_approver\": \"b999156101b143103e48918ce4a0a6b7\", \"u_escalated\": \"false\", \"sys_created_on\": \"2026-06-30 11:24:30\", \"u_report\": \"b599156101b143103e48918ce4a0a6da\", \"u_delegation_note\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_exp_report\": {\"u_number\": {\"type\": \"str\"}, \"u_employee\": {\"FK\": \"u_exp_employee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_total_claimed_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_exp_cost_center\"}, \"u_business_purpose\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_exp_policy\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_recalled_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_exp_employee\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_exp_department\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_exp_employee\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_bank_account_reference\": {\"type\": \"str\"}, \"u_default_currency\": {\"type\": \"str\"}, \"u_expense_limit\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_exp_cost_center\"}}, \"u_exp_line_item\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_description\": {\"type\": \"str\"}, \"u_expense_date\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_merchant_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_exp_category\"}, \"u_receipt_attached\": {\"type\": \"bool\"}, \"u_receipt_reference\": {\"type\": \"str\"}, \"u_billable_to_client\": {\"type\": \"bool\"}, \"u_reimbursable\": {\"type\": \"bool\"}, \"u_line_state\": {\"type\": \"str\"}}, \"u_exp_approval\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_approver\": {\"FK\": \"u_exp_employee\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_delegation_note\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}, \"u_is_secondary\": {\"type\": \"bool\"}}, \"u_exp_disbursement\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_disbursement_number\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_payment_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_paid_date\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_transaction_reference\": {\"type\": \"str\"}, \"u_processed_by\": {\"FK\": \"u_exp_employee\"}, \"u_notes\": {\"type\": \"str\"}, \"u_bank_account_used\": {\"type\": \"str\"}, \"u_exchange_rate\": {\"type\": \"decimal\"}}, \"u_exp_category\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_max_amount_per_claim\": {\"type\": \"decimal\"}, \"u_requires_receipt\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_category_type\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_exp_category\"}, \"u_policy\": {\"FK\": \"u_exp_policy\"}, \"u_reimbursement_rate\": {\"type\": \"decimal\"}}, \"u_exp_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_report_amount\": {\"type\": \"decimal\"}, \"u_submission_deadline_days\": {\"type\": \"int\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_version\": {\"type\": \"str\"}}, \"u_exp_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_head_of_department\": {\"FK\": \"u_exp_employee\"}, \"u_annual_expense_budget\": {\"type\": \"decimal\"}, \"u_budget_currency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_department\": {\"FK\": \"u_exp_department\"}, \"u_ytd_expenses\": {\"type\": \"decimal\"}, \"u_expense_policy\": {\"FK\": \"u_exp_policy\"}, \"u_location\": {\"type\": \"str\"}, \"u_cost_center_count\": {\"type\": \"int\"}}, \"u_exp_cost_center\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_exp_department\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_currency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_manager\": {\"FK\": \"u_exp_employee\"}, \"u_ytd_spent\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_gl_segment\": {\"type\": \"str\"}, \"u_budget_remaining\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"str\"}}, \"u_exp_clarification\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_requested_by\": {\"FK\": \"u_exp_employee\"}, \"u_question\": {\"type\": \"str\"}, \"u_response\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_line_item\": {\"FK\": \"u_exp_line_item\"}, \"u_document_requested\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}}, \"u_exp_audit_log\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_performed_by\": {\"FK\": \"u_exp_employee\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_policy_rule_triggered\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_record_id\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_report_create_disbursement", "fires_on_table": "u_exp_report", "filter_condition": "u_stateCHANGESTO3^u_currency=USD^u_requires_secondary_approval=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Payment Disbursement record for the approved report\n var grDisb = new GlideRecord('u_exp_disbursement');\n grDisb.initialize();\n grDisb.setValue('u_report', current.getValue('u_number'));\n grDisb.setValue('u_payment_amount', current.getValue('u_total_claimed_amount'));\n _ewmLog('u_exp_disbursement', 'u_payment_amount', '', current.getValue('u_total_claimed_amount'), '');\n grDisb.setValue('u_currency', 'USD');\n _ewmLog('u_exp_disbursement', 'u_currency', '', 'USD', '');\n grDisb.setValue('u_state', '1');\n _ewmLog('u_exp_disbursement', 'u_state', '', '1', '');\n try {\n var rDisb = grDisb.insert();\n if (!rDisb) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grDisb.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update all line items for this report to Approved (line_state = 2)\n var grLine = new GlideRecord('u_exp_line_item');\n grLine.addQuery('u_report', current.getUniqueValue());\n grLine.query();\n while (grLine.next()) {\n var oldLineState = grLine.getValue('u_line_state');\n grLine.setValue('u_line_state', '2');\n _ewmLog('u_exp_line_item', 'u_line_state', oldLineState, grLine.getValue('u_line_state'), '');\n try {\n var rLine = grLine.update();\n if (!rLine) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grLine.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "disb_insert_audit_and_approval_upd", "fires_on_table": "u_exp_disbursement", "filter_condition": "u_state=1^u_payment_method=1^u_currency=USD", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry for the new disbursement\n var grAudit = new GlideRecord('u_exp_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_report', current.getValue('u_report'));\n _ewmLog('u_exp_audit_log', 'u_report', '', current.getValue('u_report'), '');\n grAudit.setValue('u_action_type', '5');\n _ewmLog('u_exp_audit_log', 'u_action_type', '', '5', '');\n grAudit.setValue('u_source_table', 'u_exp_disbursement');\n _ewmLog('u_exp_audit_log', 'u_source_table', '', 'u_exp_disbursement', '');\n grAudit.setValue('u_comments', 'Disbursement scheduled via Bank Transfer in USD');\n _ewmLog('u_exp_audit_log', 'u_comments', '', 'Disbursement scheduled via Bank Transfer in USD', '');\n grAudit.setValue('u_record_id', current.getUniqueValue());\n _ewmLog('u_exp_audit_log', 'u_record_id', '', current.getUniqueValue(), '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update related approval records to set amount_reviewed to the payment amount\n var reportRef = current.getValue('u_report');\n var paymentAmt = current.getValue('u_payment_amount');\n if (reportRef) {\n var grAppr = new GlideRecord('u_exp_approval');\n grAppr.addQuery('u_report', reportRef);\n grAppr.query();\n while (grAppr.next()) {\n var oldAmt = grAppr.getValue('u_amount_reviewed');\n grAppr.setValue('u_amount_reviewed', paymentAmt || '0');\n _ewmLog('u_exp_approval', 'u_amount_reviewed', oldAmt, grAppr.getValue('u_amount_reviewed'), '');\n try {\n var rAppr = grAppr.update();\n if (!rAppr) { _ewmLog('','','','', 'GR update failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "approval_update_sync_disb_cost", "fires_on_table": "u_exp_approval", "filter_condition": "u_amount_reviewedISNOTEMPTY^u_is_secondary=false^u_escalated=false", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked disbursement record to Processing state\n var reportRef = current.getValue('u_report');\n var grDisb = new GlideRecord('u_exp_disbursement');\n grDisb.addQuery('u_report', reportRef);\n grDisb.query();\n while (grDisb.next()) {\n var oldState = grDisb.getValue('u_state');\n grDisb.setValue('u_state', '2');\n _ewmLog('u_exp_disbursement', 'u_state', oldState, grDisb.getValue('u_state'), '');\n\n var oldNotes = grDisb.getValue('u_notes');\n grDisb.setValue('u_notes', 'Manager approval confirmed - processing initiated');\n _ewmLog('u_exp_disbursement', 'u_notes', oldNotes, grDisb.getValue('u_notes'), '');\n\n var oldExRate = grDisb.getValue('u_exchange_rate');\n grDisb.setValue('u_exchange_rate', '1.00');\n _ewmLog('u_exp_disbursement', 'u_exchange_rate', oldExRate, grDisb.getValue('u_exchange_rate'), '');\n\n try {\n var r = grDisb.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grDisb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the cost center YTD spent based on the reviewed amount\n var grReport = new GlideRecord('u_exp_report');\n if (grReport.get(reportRef)) {\n var costCenterRef = grReport.getValue('u_cost_center');\n if (costCenterRef) {\n var grCC = new GlideRecord('u_exp_cost_center');\n if (grCC.get(costCenterRef)) {\n var reviewedAmt = parseFloat(current.getValue('u_amount_reviewed')) || 0;\n var oldYtd = grCC.getValue('u_ytd_spent');\n var newYtd = (parseFloat(oldYtd) || 0) + reviewedAmt;\n grCC.setValue('u_ytd_spent', String(newYtd));\n _ewmLog('u_exp_cost_center', 'u_ytd_spent', oldYtd, grCC.getValue('u_ytd_spent'), '');\n\n var oldRemaining = grCC.getValue('u_budget_remaining');\n var annualBudget = parseFloat(grCC.getValue('u_annual_budget')) || 0;\n var newRemaining = annualBudget - newYtd;\n grCC.setValue('u_budget_remaining', String(newRemaining));\n _ewmLog('u_exp_cost_center', 'u_budget_remaining', oldRemaining, grCC.getValue('u_budget_remaining'), '');\n\n try {\n var r2 = grCC.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCC.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "disb_processing_sync_dept_lines", "fires_on_table": "u_exp_disbursement", "filter_condition": "u_stateCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var reportSysId = current.getValue('u_report');\n\n // 1. Update line items linked to this report: mark as reimbursable\n var grLine = new GlideRecord('u_exp_line_item');\n grLine.addQuery('u_report', reportSysId);\n grLine.query();\n while (grLine.next()) {\n var oldReimb = grLine.getValue('u_reimbursable');\n grLine.setValue('u_reimbursable', 'true');\n _ewmLog('u_exp_line_item', 'u_reimbursable', oldReimb, grLine.getValue('u_reimbursable'), '');\n try {\n var r1 = grLine.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grLine.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update department YTD expenses using the report's employee -> department\n var grReport = new GlideRecord('u_exp_report');\n if (grReport.get(reportSysId)) {\n var employeeSysId = grReport.getValue('u_employee');\n var paymentAmt = parseFloat(current.getValue('u_payment_amount')) || 0;\n\n var grEmp = new GlideRecord('u_exp_employee');\n if (grEmp.get(employeeSysId)) {\n var deptSysId = grEmp.getValue('u_department');\n if (deptSysId) {\n var grDept = new GlideRecord('u_exp_department');\n if (grDept.get(deptSysId)) {\n var oldYtd = grDept.getValue('u_ytd_expenses');\n var newYtd = (parseFloat(oldYtd) || 0) + paymentAmt;\n grDept.setValue('u_ytd_expenses', String(newYtd));\n _ewmLog('u_exp_department', 'u_ytd_expenses', oldYtd, grDept.getValue('u_ytd_expenses'), '');\n try {\n var r2 = grDept.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n // 3. Update cost center budget_remaining\n var ccSysId = grReport.getValue('u_cost_center');\n if (ccSysId) {\n var grCC = new GlideRecord('u_exp_cost_center');\n if (grCC.get(ccSysId)) {\n var oldRemaining = grCC.getValue('u_budget_remaining');\n var newRemaining = (parseFloat(oldRemaining) || 0) - paymentAmt;\n grCC.setValue('u_budget_remaining', String(newRemaining));\n _ewmLog('u_exp_cost_center', 'u_budget_remaining', oldRemaining, grCC.getValue('u_budget_remaining'), '');\n try {\n var r3 = grCC.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grCC.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "cost_center_upd_audit_line_insert", "fires_on_table": "u_exp_cost_center", "filter_condition": "u_active=true^u_budget_currency=USD", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // Insert an audit log entry capturing the cost center update with 5 fields\n var gr = new GlideRecord('u_exp_audit_log');\n gr.initialize();\n\n gr.setValue('u_action_type', '2');\n _ewmLog('u_exp_audit_log', 'u_action_type', '', '2', '');\n\n gr.setValue('u_source_table', 'u_exp_cost_center');\n _ewmLog('u_exp_audit_log', 'u_source_table', '', 'u_exp_cost_center', '');\n\n gr.setValue('u_record_id', current.getUniqueValue());\n _ewmLog('u_exp_audit_log', 'u_record_id', '', current.getUniqueValue(), '');\n\n gr.setValue('u_field_changed', 'u_ytd_spent');\n _ewmLog('u_exp_audit_log', 'u_field_changed', '', 'u_ytd_spent', '');\n\n gr.setValue('u_comments', 'Cost center budget updated via disbursement cascade');\n _ewmLog('u_exp_audit_log', 'u_comments', '', 'Cost center budget updated via disbursement cascade', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "audit_paid_sync_dept_employee", "fires_on_table": "u_exp_audit_log", "filter_condition": "u_action_type=2^u_source_table=u_exp_cost_center", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the department linked via the report's employee\n var reportSys = current.getValue('u_report');\n if (reportSys) {\n var repGr = new GlideRecord('u_exp_report');\n if (repGr.get(reportSys)) {\n var empRef = repGr.getValue('u_employee');\n if (empRef) {\n var empLookup = new GlideRecord('u_exp_employee');\n if (empLookup.get(empRef)) {\n var deptRef = empLookup.getValue('u_department');\n if (deptRef) {\n var deptGr = new GlideRecord('u_exp_department');\n if (deptGr.get(deptRef)) {\n var oldDesc = deptGr.getValue('u_description');\n deptGr.setValue('u_description', 'Updated after paid audit for report ' + repGr.getValue('u_number'));\n _ewmLog('u_exp_department', 'u_description', oldDesc, deptGr.getValue('u_description'), '');\n\n var oldLoc = deptGr.getValue('u_location');\n deptGr.setValue('u_location', deptGr.getValue('u_location') || 'HQ');\n _ewmLog('u_exp_department', 'u_location', oldLoc, deptGr.getValue('u_location'), '');\n\n var oldYtd = deptGr.getValue('u_ytd_expenses');\n var claimedAmt = parseFloat(repGr.getValue('u_total_claimed_amount')) || 0;\n var newYtd = (parseFloat(oldYtd) || 0) + claimedAmt;\n deptGr.setValue('u_ytd_expenses', newYtd.toString());\n _ewmLog('u_exp_department', 'u_ytd_expenses', oldYtd, deptGr.getValue('u_ytd_expenses'), '');\n\n try {\n var r1 = deptGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + deptGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the employee record\n var empGr = new GlideRecord('u_exp_employee');\n if (empGr.get(empRef)) {\n var oldJobTitle = empGr.getValue('u_job_title');\n empGr.setValue('u_job_title', empGr.getValue('u_job_title') || 'Employee');\n _ewmLog('u_exp_employee', 'u_job_title', oldJobTitle, empGr.getValue('u_job_title'), '');\n\n var oldCurrency = empGr.getValue('u_default_currency');\n empGr.setValue('u_default_currency', repGr.getValue('u_currency') || 'USD');\n _ewmLog('u_exp_employee', 'u_default_currency', oldCurrency, empGr.getValue('u_default_currency'), '');\n\n try {\n var r2 = empGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + empGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "dept_budget_recalc_on_update", "fires_on_table": "u_exp_department", "filter_condition": "u_activeISNOTEMPTY^u_ytd_expensesISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Recalculate budget_currency and description on the department (self - before BR)\n var oldBudgetCurrency = current.getValue('u_budget_currency');\n current.setValue('u_budget_currency', 'USD');\n _ewmLog('u_exp_department', 'u_budget_currency', oldBudgetCurrency, current.getValue('u_budget_currency'), '');\n\n var oldDescription = current.getValue('u_description');\n current.setValue('u_description', 'Budget recalculated after audit cascade');\n _ewmLog('u_exp_department', 'u_description', oldDescription, current.getValue('u_description'), '');\n\n var oldLocation = current.getValue('u_location');\n current.setValue('u_location', 'Corporate HQ');\n _ewmLog('u_exp_department', 'u_location', oldLocation, current.getValue('u_location'), '');\n\n // 2. Update the head of department employee record with refreshed info\n var hodRef = current.getValue('u_head_of_department');\n if (hodRef) {\n var gr = new GlideRecord('u_exp_employee');\n gr.addQuery('sys_id', hodRef);\n gr.query();\n if (gr.next()) {\n var oldCurrency = gr.getValue('u_default_currency');\n gr.setValue('u_default_currency', 'USD');\n _ewmLog('u_exp_employee', 'u_default_currency', oldCurrency, gr.getValue('u_default_currency'), '');\n\n var oldJobTitle = gr.getValue('u_job_title');\n gr.setValue('u_job_title', 'Department Head - Verified');\n _ewmLog('u_exp_employee', 'u_job_title', oldJobTitle, gr.getValue('u_job_title'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_exp_audit_log", "documentkey": "0fa9d56101b143103e48918ce4a0a6e0", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_exp_disbursement"}, {"tablename": "u_exp_disbursement", "documentkey": "8fa9d56101b143103e48918ce4a0a6dc", "fieldname": "u_report", "oldvalue": "", "newvalue": "EXP0010042"}, {"tablename": "u_exp_disbursement", "documentkey": "8fa9d56101b143103e48918ce4a0a6dc", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_exp_audit_log", "documentkey": "0fa9d56101b143103e48918ce4a0a6e0", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_exp_report", "documentkey": "0699156101b143103e48918ce4a0a6e1", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_exp_disbursement", "documentkey": "8fa9d56101b143103e48918ce4a0a6dc", "fieldname": "u_exchange_rate", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_exp_disbursement", "documentkey": "8fa9d56101b143103e48918ce4a0a6dc", "fieldname": "u_payment_amount", "oldvalue": "", "newvalue": "7500"}, {"tablename": "u_exp_audit_log", "documentkey": "0fa9d56101b143103e48918ce4a0a6e0", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Disbursement scheduled via Bank Transfer in USD"}, {"tablename": "u_exp_disbursement", "documentkey": "8fa9d56101b143103e48918ce4a0a6dc", "fieldname": "u_payment_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_exp_disbursement", "documentkey": "8fa9d56101b143103e48918ce4a0a6dc", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_exp_audit_log", "documentkey": "0fa9d56101b143103e48918ce4a0a6e0", "fieldname": "u_report", "oldvalue": "", "newvalue": "EXP0010042"}, {"tablename": "u_exp_audit_log", "documentkey": "0fa9d56101b143103e48918ce4a0a6e0", "fieldname": "u_record_id", "oldvalue": "", "newvalue": "8fa9d56101b143103e48918ce4a0a6dc"}], "ewm_logs": [{"sys_id": "0ba9d56101b143103e48918ce4a0a6de", "u_br_name": "disb_insert_audit_and_approval_upd", "u_table_name": "u_exp_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 11:24:51"}, {"sys_id": "0fa9d56101b143103e48918ce4a0a6db", "u_br_name": "approved_report_create_disbursement", "u_table_name": "u_exp_disbursement", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 11:24:51"}, {"sys_id": "43a9d56101b143103e48918ce4a0a6df", "u_br_name": "disb_insert_audit_and_approval_upd", "u_table_name": "u_exp_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_exp_disbursement", "u_error": "", "sys_created_on": "2026-06-30 11:24:51"}, {"sys_id": "47a9d56101b143103e48918ce4a0a6dc", "u_br_name": "approved_report_create_disbursement", "u_table_name": "u_exp_disbursement", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:24:51"}, {"sys_id": "8ba9d56101b143103e48918ce4a0a6df", "u_br_name": "disb_insert_audit_and_approval_upd", "u_table_name": "u_exp_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Disbursement scheduled via Bank Transfer in USD", "u_error": "", "sys_created_on": "2026-06-30 11:24:51"}, {"sys_id": "8fa9d56101b143103e48918ce4a0a6da", "u_br_name": "approved_report_create_disbursement", "u_table_name": "u_exp_disbursement", "u_field_name": "u_payment_amount", "u_old_value": "", "u_new_value": "7500", "u_error": "", "sys_created_on": "2026-06-30 11:24:51"}, {"sys_id": "c3a9d56101b143103e48918ce4a0a6e0", "u_br_name": "disb_insert_audit_and_approval_upd", "u_table_name": "u_exp_audit_log", "u_field_name": "u_record_id", "u_old_value": "", "u_new_value": "8fa9d56101b143103e48918ce4a0a6dc", "u_error": "", "sys_created_on": "2026-06-30 11:24:51"}, {"sys_id": "cfa9d56101b143103e48918ce4a0a6dd", "u_br_name": "disb_insert_audit_and_approval_upd", "u_table_name": "u_exp_audit_log", "u_field_name": "u_report", "u_old_value": "", "u_new_value": "EXP0010042", "u_error": "", "sys_created_on": "2026-06-30 11:24:51"}], "metadata": "{\"domain\": \"expense_reimbursement\", \"primary_table\": \"u_exp_report\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 2, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 12}"} {"tool_name": "update_exp_report", "parameters": "{\"table_name\": \"u_exp_report\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_employee\": \"4c0ad9a101b143103e48918ce4a0a6ae\", \"u_notes\": \"All receipts attached\", \"u_number\": \"EXP0012345\", \"u_business_purpose\": \"Client site visit for project kickoff\", \"u_submission_date\": \"2025-01-10\", \"u_state\": \"3\", \"u_title\": \"Q1 Client Visit Expenses\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"false\", \"sys_updated_on\": \"2026-06-30 11:26:38\", \"sys_tags\": \"\", \"sys_id\": \"100a1da101b143103e48918ce4a0a602\", \"sys_updated_by\": \"admin\", \"u_total_claimed_amount\": \"2750\", \"sys_created_on\": \"2026-06-30 11:26:18\", \"u_recalled_date\": \"\", \"u_currency\": \"USD\", \"u_policy\": \"040ad9a101b143103e48918ce4a0a6b2\", \"u_rejection_reason\": \"\", \"u_cost_center\": \"480ad9a101b143103e48918ce4a0a61b\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\", \"u_total_amount\": \"0\"}", "supporting_data": "{\"cost_center_main\": {\"u_name\": \"Engineering Operations CC\", \"u_owner\": \"\", \"u_department\": \"\", \"u_ytd_spend\": \"0\", \"u_annual_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 11:26:17\", \"u_gl_segment\": \"GL-ENGOPS-INIT\", \"u_parent_cost_center\": \"\", \"u_fiscal_year\": \"2024\", \"sys_id\": \"480ad9a101b143103e48918ce4a0a61b\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:26:17\", \"u_active\": \"true\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\", \"u_region\": \"\", \"u_code\": \"ENGOPS\", \"sys_mod_count\": \"0\", \"sys_tags\": \"\", \"u_description\": \"Engineering operations cost center\", \"u_budget_alert_threshold\": \"80\", \"u_ytd_spent\": \"125000\", \"u_budget_remaining\": \"375000\", \"u_budget_currency\": \"USD\", \"u_manager\": \"\"}, \"employee_submitter\": {\"u_department\": \"\", \"u_employment_status\": \"1\", \"u_email\": \"jordan.mitchell@example.com\", \"u_bank_account_reference\": \"ACCT-OLD-7777\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90210\", \"sys_updated_on\": \"2026-06-30 11:26:17\", \"u_preferred_currency\": \"USD\", \"sys_tags\": \"\", \"u_default_currency\": \"USD\", \"sys_id\": \"4c0ad9a101b143103e48918ce4a0a6ae\", \"u_expense_limit\": \"10000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:26:17\", \"u_hire_date\": \"2019-03-15\", \"u_active\": \"true\", \"u_bank_account_ref\": \"\", \"u_manager\": \"\", \"u_cost_center\": \"480ad9a101b143103e48918ce4a0a61b\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Engineer\", \"u_annual_expense_limit\": \"\", \"u_full_name\": \"Jordan Mitchell\"}, \"employee_processor\": {\"u_department\": \"\", \"u_employment_status\": \"1\", \"u_email\": \"casey.nguyen@example.com\", \"u_bank_account_reference\": \"ACCT-FIN-3300\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-40321\", \"sys_updated_on\": \"2026-06-30 11:26:17\", \"u_preferred_currency\": \"USD\", \"sys_tags\": \"\", \"u_default_currency\": \"USD\", \"sys_id\": \"cc0ad9a101b143103e48918ce4a0a61e\", \"u_expense_limit\": \"50000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0298\", \"sys_created_on\": \"2026-06-30 11:26:17\", \"u_hire_date\": \"2020-06-01\", \"u_active\": \"true\", \"u_bank_account_ref\": \"\", \"u_manager\": \"\", \"u_cost_center\": \"480ad9a101b143103e48918ce4a0a61b\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Finance Analyst\", \"u_annual_expense_limit\": \"\", \"u_full_name\": \"Casey Nguyen\"}, \"exp_policy_main\": {\"u_name\": \"Standard Travel Policy 2025\", \"u_applies_to_all\": \"true\", \"u_max_aged_days\": \"90\", \"u_effective_date\": \"2025-01-01\", \"u_version\": \"2.0\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:26:17\", \"sys_tags\": \"\", \"u_max_resubmissions\": \"1\", \"u_requires_manager_approval\": \"true\", \"sys_id\": \"040ad9a101b143103e48918ce4a0a6b2\", \"u_description\": \"Standard expense reimbursement policy for domestic travel\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_threshold\": \"5000\", \"sys_created_on\": \"2026-06-30 11:26:17\", \"u_active\": \"true\", \"u_single_report_threshold\": \"\", \"u_currency\": \"USD\", \"u_expiry_date\": \"2025-12-31\", \"u_max_report_amount\": \"25000\", \"sys_created_by\": \"admin\", \"u_submission_deadline_days\": \"30\"}, \"report_seed_row\": {\"u_employee\": \"4c0ad9a101b143103e48918ce4a0a6ae\", \"u_notes\": \"All receipts attached\", \"u_number\": \"EXP0012345\", \"u_business_purpose\": \"Client site visit for project kickoff\", \"u_submission_date\": \"2025-01-10\", \"u_state\": \"2\", \"u_title\": \"Q1 Client Visit Expenses\", \"sys_mod_count\": \"0\", \"u_requires_secondary_approval\": \"false\", \"sys_updated_on\": \"2026-06-30 11:26:17\", \"sys_tags\": \"\", \"sys_id\": \"c80ad9a101b143103e48918ce4a0a6b5\", \"sys_updated_by\": \"admin\", \"u_total_claimed_amount\": \"2750\", \"sys_created_on\": \"2026-06-30 11:26:17\", \"u_recalled_date\": \"\", \"u_currency\": \"USD\", \"u_policy\": \"040ad9a101b143103e48918ce4a0a6b2\", \"u_rejection_reason\": \"\", \"u_cost_center\": \"480ad9a101b143103e48918ce4a0a61b\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\", \"u_total_amount\": \"0\"}, \"line_item_1\": {\"u_reimbursable\": \"true\", \"u_merchant\": \"\", \"u_expense_date\": \"2025-01-08\", \"sys_mod_count\": \"0\", \"u_line_state\": \"1\", \"sys_updated_on\": \"2026-06-30 11:26:17\", \"u_aged_justification\": \"\", \"sys_tags\": \"\", \"u_billable_to_client\": \"false\", \"u_aged_flag\": \"false\", \"u_category\": \"\", \"u_receipt_attached\": \"true\", \"sys_id\": \"800ad9a101b143103e48918ce4a0a622\", \"u_amount\": \"850\", \"u_description\": \"Round-trip airfare to client site\", \"sys_updated_by\": \"admin\", \"u_policy_violation\": \"false\", \"sys_created_on\": \"2026-06-30 11:26:17\", \"u_merchant_name\": \"Delta Airlines\", \"u_currency\": \"USD\", \"u_receipt_reference\": \"REC-AIR-001\", \"u_report\": \"c80ad9a101b143103e48918ce4a0a6b5\", \"sys_created_by\": \"admin\"}, \"line_item_2\": {\"u_reimbursable\": \"true\", \"u_merchant\": \"\", \"u_expense_date\": \"2025-01-09\", \"sys_mod_count\": \"0\", \"u_line_state\": \"1\", \"sys_updated_on\": \"2026-06-30 11:26:17\", \"u_aged_justification\": \"\", \"sys_tags\": \"\", \"u_billable_to_client\": \"false\", \"u_aged_flag\": \"false\", \"u_category\": \"\", \"u_receipt_attached\": \"true\", \"sys_id\": \"d40ad9a101b143103e48918ce4a0a6f7\", \"u_amount\": \"420\", \"u_description\": \"Hotel accommodation 2 nights\", \"sys_updated_by\": \"admin\", \"u_policy_violation\": \"false\", \"sys_created_on\": \"2026-06-30 11:26:17\", \"u_merchant_name\": \"Marriott Downtown\", \"u_currency\": \"USD\", \"u_receipt_reference\": \"REC-HTL-002\", \"u_report\": \"c80ad9a101b143103e48918ce4a0a6b5\", \"sys_created_by\": \"admin\"}, \"approval_pending\": {\"u_override_reason\": \"\", \"u_amount_reviewed\": \"0\", \"u_requested_on\": \"2025-01-10 09:00:00\", \"u_due_date\": \"2025-01-17\", \"u_approval_level\": \"1\", \"u_responded_on\": \"\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:26:18\", \"sys_tags\": \"\", \"sys_id\": \"d80ad9a101b143103e48918ce4a0a6ec\", \"u_is_secondary\": \"false\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Awaiting manager review\", \"u_approver\": \"cc0ad9a101b143103e48918ce4a0a61e\", \"u_escalated\": \"false\", \"sys_created_on\": \"2026-06-30 11:26:18\", \"u_report\": \"c80ad9a101b143103e48918ce4a0a6b5\", \"u_delegation_note\": \"\", \"sys_created_by\": \"admin\"}, \"disbursement_existing\": {\"u_notes\": \"Initial scheduled disbursement\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_processed_by\": \"cc0ad9a101b143103e48918ce4a0a61e\", \"u_scheduled_date\": \"2025-01-20\", \"sys_updated_on\": \"2026-06-30 11:26:18\", \"sys_tags\": \"\", \"u_disbursement_number\": \"DISB-2025-0078\", \"sys_id\": \"d80ad9a101b143103e48918ce4a0a6fa\", \"u_paid_date\": \"\", \"sys_updated_by\": \"admin\", \"u_payment_amount\": \"2750\", \"sys_created_on\": \"2026-06-30 11:26:18\", \"u_currency\": \"USD\", \"u_report\": \"c80ad9a101b143103e48918ce4a0a6b5\", \"u_exchange_rate\": \"1\", \"u_transaction_reference\": \"\", \"sys_created_by\": \"admin\", \"u_bank_account_used\": \"ACCT-NEW-9999\", \"u_payment_method\": \"1\"}}", "schema": "{\"u_exp_report\": {\"u_number\": {\"type\": \"str\"}, \"u_employee\": {\"FK\": \"u_exp_employee\"}, \"u_title\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_total_claimed_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_exp_cost_center\"}, \"u_business_purpose\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_exp_policy\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_recalled_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_exp_employee\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_exp_department\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_exp_employee\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_bank_account_reference\": {\"type\": \"str\"}, \"u_default_currency\": {\"type\": \"str\"}, \"u_expense_limit\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_cost_center\": {\"FK\": \"u_exp_cost_center\"}}, \"u_exp_line_item\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_description\": {\"type\": \"str\"}, \"u_expense_date\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_merchant_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_exp_category\"}, \"u_receipt_attached\": {\"type\": \"bool\"}, \"u_receipt_reference\": {\"type\": \"str\"}, \"u_billable_to_client\": {\"type\": \"bool\"}, \"u_reimbursable\": {\"type\": \"bool\"}, \"u_line_state\": {\"type\": \"str\"}}, \"u_exp_approval\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_approver\": {\"FK\": \"u_exp_employee\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_delegation_note\": {\"type\": \"str\"}, \"u_amount_reviewed\": {\"type\": \"decimal\"}, \"u_is_secondary\": {\"type\": \"bool\"}}, \"u_exp_disbursement\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_disbursement_number\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_payment_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_paid_date\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_transaction_reference\": {\"type\": \"str\"}, \"u_processed_by\": {\"FK\": \"u_exp_employee\"}, \"u_notes\": {\"type\": \"str\"}, \"u_bank_account_used\": {\"type\": \"str\"}, \"u_exchange_rate\": {\"type\": \"decimal\"}}, \"u_exp_category\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_max_amount_per_claim\": {\"type\": \"decimal\"}, \"u_requires_receipt\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_category_type\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_exp_category\"}, \"u_policy\": {\"FK\": \"u_exp_policy\"}, \"u_reimbursement_rate\": {\"type\": \"decimal\"}}, \"u_exp_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_max_report_amount\": {\"type\": \"decimal\"}, \"u_submission_deadline_days\": {\"type\": \"int\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_version\": {\"type\": \"str\"}}, \"u_exp_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_head_of_department\": {\"FK\": \"u_exp_employee\"}, \"u_annual_expense_budget\": {\"type\": \"decimal\"}, \"u_budget_currency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_department\": {\"FK\": \"u_exp_department\"}, \"u_ytd_expenses\": {\"type\": \"decimal\"}, \"u_expense_policy\": {\"FK\": \"u_exp_policy\"}, \"u_location\": {\"type\": \"str\"}, \"u_cost_center_count\": {\"type\": \"int\"}}, \"u_exp_cost_center\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_exp_department\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_currency\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_manager\": {\"FK\": \"u_exp_employee\"}, \"u_ytd_spent\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_gl_segment\": {\"type\": \"str\"}, \"u_budget_remaining\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"str\"}}, \"u_exp_clarification\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_requested_by\": {\"FK\": \"u_exp_employee\"}, \"u_question\": {\"type\": \"str\"}, \"u_response\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_on\": {\"type\": \"str\"}, \"u_responded_on\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_line_item\": {\"FK\": \"u_exp_line_item\"}, \"u_document_requested\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}}, \"u_exp_audit_log\": {\"u_report\": {\"FK\": \"u_exp_report\"}, \"u_performed_by\": {\"FK\": \"u_exp_employee\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_policy_rule_triggered\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_record_id\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_report_process_cascade", "fires_on_table": "u_exp_report", "filter_condition": "u_stateCHANGESTO3^u_currency=USD^u_requires_secondary_approval=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update all line items to Approved (u_exp_line_item)\n var li = new GlideRecord('u_exp_line_item');\n li.addQuery('u_report', current.getUniqueValue());\n li.query();\n while (li.next()) {\n var oldLineState = li.getValue('u_line_state');\n li.setValue('u_line_state', '2');\n _ewmLog('u_exp_line_item', 'u_line_state', oldLineState, li.getValue('u_line_state'), '');\n try {\n var r1 = li.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + li.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a disbursement record (u_exp_disbursement)\n var disb = new GlideRecord('u_exp_disbursement');\n disb.initialize();\n disb.setValue('u_report', current.getUniqueValue());\n _ewmLog('u_exp_disbursement', 'u_report', '', current.getUniqueValue(), '');\n disb.setValue('u_payment_amount', current.getValue('u_total_claimed_amount'));\n _ewmLog('u_exp_disbursement', 'u_payment_amount', '', current.getValue('u_total_claimed_amount'), '');\n disb.setValue('u_state', '1');\n _ewmLog('u_exp_disbursement', 'u_state', '', '1', '');\n try {\n var r2 = disb.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + disb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert audit log entry (u_exp_audit_log)\n var al = new GlideRecord('u_exp_audit_log');\n al.initialize();\n al.setValue('u_report', current.getUniqueValue());\n _ewmLog('u_exp_audit_log', 'u_report', '', current.getUniqueValue(), '');\n al.setValue('u_action_type', '3');\n _ewmLog('u_exp_audit_log', 'u_action_type', '', '3', '');\n al.setValue('u_comments', 'Report approved and disbursement scheduled');\n _ewmLog('u_exp_audit_log', 'u_comments', '', 'Report approved and disbursement scheduled', '');\n try {\n var r3 = al.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + al.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "line_approved_cascade_updates", "fires_on_table": "u_exp_line_item", "filter_condition": "u_line_stateCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update related approval requests \u2014 mark amount_reviewed and set comments\n var grAppr = new GlideRecord('u_exp_approval');\n grAppr.addQuery('u_report', current.getValue('u_report'));\n grAppr.addQuery('u_state', '1'); // Pending approvals\n grAppr.query();\n while (grAppr.next()) {\n var oldAmt = grAppr.getValue('u_amount_reviewed');\n grAppr.setValue('u_amount_reviewed', current.getValue('u_amount'));\n _ewmLog('u_exp_approval', 'u_amount_reviewed', oldAmt, grAppr.getValue('u_amount_reviewed'), '');\n\n var oldComments = grAppr.getValue('u_comments');\n grAppr.setValue('u_comments', 'Line item approved for ' + current.getValue('u_amount'));\n _ewmLog('u_exp_approval', 'u_comments', oldComments, grAppr.getValue('u_comments'), '');\n\n try {\n var r1 = grAppr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit log entry for line item approval\n var grAudit = new GlideRecord('u_exp_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_report', current.getValue('u_report'));\n _ewmLog('u_exp_audit_log', 'u_report', '', current.getValue('u_report'), '');\n\n grAudit.setValue('u_action_type', '3');\n _ewmLog('u_exp_audit_log', 'u_action_type', '', '3', '');\n\n grAudit.setValue('u_source_table', 'u_exp_line_item');\n _ewmLog('u_exp_audit_log', 'u_source_table', '', 'u_exp_line_item', '');\n\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update cost center YTD spent via the expense report reference\n var grReport = new GlideRecord('u_exp_report');\n if (grReport.get(current.getValue('u_report'))) {\n var costCenterRef = grReport.getValue('u_cost_center');\n if (costCenterRef) {\n var grCC = new GlideRecord('u_exp_cost_center');\n if (grCC.get(costCenterRef)) {\n var oldYtd = grCC.getValue('u_ytd_spent');\n var newYtd = parseFloat(oldYtd || 0) + parseFloat(current.getValue('u_amount') || 0);\n grCC.setValue('u_ytd_spent', String(newYtd));\n _ewmLog('u_exp_cost_center', 'u_ytd_spent', oldYtd, grCC.getValue('u_ytd_spent'), '');\n\n try {\n var r3 = grCC.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grCC.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "disb_update_on_approval_audit", "fires_on_table": "u_exp_audit_log", "filter_condition": "u_action_type=3^u_source_table=u_exp_line_item", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n var reportId = current.getValue('u_report');\n if (!reportId) return;\n\n var gr = new GlideRecord('u_exp_disbursement');\n gr.addQuery('u_report', reportId);\n gr.query();\n while (gr.next()) {\n var oldState = gr.getValue('u_state');\n gr.setValue('u_state', '2');\n _ewmLog('u_exp_disbursement', 'u_state', oldState, gr.getValue('u_state'), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Line item approval audit recorded - processing initiated');\n _ewmLog('u_exp_disbursement', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n var oldTxnRef = gr.getValue('u_transaction_reference');\n gr.setValue('u_transaction_reference', 'TXN-AUTO-' + current.getUniqueValue());\n _ewmLog('u_exp_disbursement', 'u_transaction_reference', oldTxnRef, gr.getValue('u_transaction_reference'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "disb_processing_cascade_updates", "fires_on_table": "u_exp_disbursement", "filter_condition": "u_stateCHANGESTO2^u_payment_method=1^u_transaction_referenceISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a reconciliation line item for the report\n var grLine = new GlideRecord('u_exp_line_item');\n grLine.initialize();\n grLine.setValue('u_report', current.getValue('u_report'));\n _ewmLog('u_exp_line_item', 'u_report', '', current.getValue('u_report'), '');\n grLine.setValue('u_description', 'Disbursement processing fee - ' + current.getValue('u_transaction_reference'));\n _ewmLog('u_exp_line_item', 'u_description', '', 'Disbursement processing fee - ' + current.getValue('u_transaction_reference'), '');\n grLine.setValue('u_line_state', '2');\n _ewmLog('u_exp_line_item', 'u_line_state', '', '2', '');\n try {\n var rLine = grLine.insert();\n if (!rLine) { _ewmLog('','','','', 'GR insert failed: ' + grLine.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the employee bank account reference to confirm active account\n var grEmp = new GlideRecord('u_exp_employee');\n grEmp.addQuery('sys_id', current.getValue('u_processed_by'));\n grEmp.query();\n if (grEmp.next()) {\n var oldBank = grEmp.getValue('u_bank_account_reference');\n grEmp.setValue('u_bank_account_reference', current.getValue('u_bank_account_used'));\n _ewmLog('u_exp_employee', 'u_bank_account_reference', oldBank, current.getValue('u_bank_account_used'), '');\n try {\n var rEmp = grEmp.update();\n if (!rEmp) { _ewmLog('','','','', 'GR update failed: ' + grEmp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Insert a finance-level approval record to track disbursement authorization\n var grAppr = new GlideRecord('u_exp_approval');\n grAppr.initialize();\n grAppr.setValue('u_report', current.getValue('u_report'));\n _ewmLog('u_exp_approval', 'u_report', '', current.getValue('u_report'), '');\n grAppr.setValue('u_state', '2');\n _ewmLog('u_exp_approval', 'u_state', '', '2', '');\n grAppr.setValue('u_approval_level', '2');\n _ewmLog('u_exp_approval', 'u_approval_level', '', '2', '');\n grAppr.setValue('u_comments', 'Auto-approved: disbursement processing confirmed via ' + current.getValue('u_transaction_reference'));\n _ewmLog('u_exp_approval', 'u_comments', '', 'Auto-approved: disbursement processing confirmed via ' + current.getValue('u_transaction_reference'), '');\n try {\n var rAppr = grAppr.insert();\n if (!rAppr) { _ewmLog('','','','', 'GR insert failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "line_item_init_cost_clarify", "fires_on_table": "u_exp_line_item", "filter_condition": "u_line_state=2^u_reimbursable=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the cost center linked via the parent report\n var reportGr = new GlideRecord('u_exp_report');\n if (reportGr.get(current.getValue('u_report'))) {\n var ccId = reportGr.getValue('u_cost_center');\n if (ccId) {\n var cc = new GlideRecord('u_exp_cost_center');\n cc.addQuery('sys_id', ccId);\n cc.query();\n if (cc.next()) {\n var lineAmt = parseFloat(current.getValue('u_amount')) || 0;\n\n var oldYtd = cc.getValue('u_ytd_spent');\n var newYtd = (parseFloat(oldYtd) || 0) + lineAmt;\n cc.setValue('u_ytd_spent', newYtd);\n _ewmLog('u_exp_cost_center', 'u_ytd_spent', oldYtd, String(newYtd), '');\n\n var oldRemaining = cc.getValue('u_budget_remaining');\n var newRemaining = (parseFloat(oldRemaining) || 0) - lineAmt;\n cc.setValue('u_budget_remaining', newRemaining);\n _ewmLog('u_exp_cost_center', 'u_budget_remaining', oldRemaining, String(newRemaining), '');\n\n var oldGl = cc.getValue('u_gl_segment');\n cc.setValue('u_gl_segment', 'EXP-REIMB-AUTO');\n _ewmLog('u_exp_cost_center', 'u_gl_segment', oldGl, 'EXP-REIMB-AUTO', '');\n\n try {\n var r1 = cc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n // 2. Insert a clarification request for document verification\n var cl = new GlideRecord('u_exp_clarification');\n cl.initialize();\n cl.setValue('u_report', current.getValue('u_report'));\n cl.setValue('u_line_item', current.getUniqueValue());\n\n cl.setValue('u_question', 'Please confirm receipt details for reimbursable line item.');\n _ewmLog('u_exp_clarification', 'u_question', '', 'Please confirm receipt details for reimbursable line item.', '');\n\n cl.setValue('u_state', '1');\n _ewmLog('u_exp_clarification', 'u_state', '', '1', '');\n\n cl.setValue('u_priority', '2');\n _ewmLog('u_exp_clarification', 'u_priority', '', '2', '');\n\n try {\n var r2 = cl.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + cl.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "cc_budget_recalc_on_update", "fires_on_table": "u_exp_cost_center", "filter_condition": "u_active=true^u_budget_currencyISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_exp_cost_center update\n // When a cost center is updated with active=true and a non-empty budget currency,\n // recalculate budget_remaining, update gl_segment, fiscal_year, description, and code.\n\n // 1. Recalculate budget_remaining = annual_budget - ytd_spent\n var annualBudget = parseFloat(current.getValue('u_annual_budget')) || 0;\n var ytdSpent = parseFloat(current.getValue('u_ytd_spent')) || 0;\n var newRemaining = (annualBudget - ytdSpent).toFixed(2);\n\n var oldRemaining = current.getValue('u_budget_remaining');\n current.setValue('u_budget_remaining', newRemaining);\n _ewmLog('u_exp_cost_center', 'u_budget_remaining', oldRemaining, current.getValue('u_budget_remaining'), '');\n\n // 2. Update gl_segment to standardized format based on code\n var ccCode = current.getValue('u_code') || 'UNKNOWN';\n var newGlSegment = 'GL-' + ccCode + '-EXP';\n var oldGlSegment = current.getValue('u_gl_segment');\n current.setValue('u_gl_segment', newGlSegment);\n _ewmLog('u_exp_cost_center', 'u_gl_segment', oldGlSegment, current.getValue('u_gl_segment'), '');\n\n // 3. Set fiscal_year to current year\n var now = new GlideDateTime();\n var currentYear = now.getYearLocalTime().toString();\n var oldFiscalYear = current.getValue('u_fiscal_year');\n current.setValue('u_fiscal_year', currentYear);\n _ewmLog('u_exp_cost_center', 'u_fiscal_year', oldFiscalYear, current.getValue('u_fiscal_year'), '');\n\n // 4. Append budget summary to description\n var oldDesc = current.getValue('u_description') || '';\n var newDesc = 'Budget: ' + annualBudget.toFixed(2) + ' | Spent: ' + ytdSpent.toFixed(2) + ' | Remaining: ' + newRemaining;\n current.setValue('u_description', newDesc);\n _ewmLog('u_exp_cost_center', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n // 5. Normalize budget_currency to uppercase\n var oldCurrency = current.getValue('u_budget_currency');\n var newCurrency = (oldCurrency || '').toUpperCase();\n current.setValue('u_budget_currency', newCurrency);\n _ewmLog('u_exp_cost_center', 'u_budget_currency', oldCurrency, current.getValue('u_budget_currency'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_exp_disbursement", "documentkey": "1d1a1da101b143103e48918ce4a0a626", "fieldname": "u_report", "oldvalue": "", "newvalue": "100a1da101b143103e48918ce4a0a602"}, {"tablename": "u_exp_audit_log", "documentkey": "591adda101b143103e48918ce4a0a651", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_exp_disbursement", "documentkey": "1d1a1da101b143103e48918ce4a0a626", "fieldname": "u_exchange_rate", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_exp_disbursement", "documentkey": "1d1a1da101b143103e48918ce4a0a626", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_exp_audit_log", "documentkey": "591adda101b143103e48918ce4a0a651", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Report approved and disbursement scheduled"}, {"tablename": "u_exp_report", "documentkey": "100a1da101b143103e48918ce4a0a602", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_exp_disbursement", "documentkey": "1d1a1da101b143103e48918ce4a0a626", "fieldname": "u_payment_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_exp_disbursement", "documentkey": "1d1a1da101b143103e48918ce4a0a626", "fieldname": "u_payment_amount", "oldvalue": "", "newvalue": "2750"}, {"tablename": "u_exp_audit_log", "documentkey": "591adda101b143103e48918ce4a0a651", "fieldname": "u_report", "oldvalue": "", "newvalue": "100a1da101b143103e48918ce4a0a602"}, {"tablename": "u_exp_disbursement", "documentkey": "1d1a1da101b143103e48918ce4a0a626", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}], "ewm_logs": [{"sys_id": "111a1da101b143103e48918ce4a0a628", "u_br_name": "approved_report_process_cascade", "u_table_name": "u_exp_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:26:38"}, {"sys_id": "1d1a1da101b143103e48918ce4a0a624", "u_br_name": "approved_report_process_cascade", "u_table_name": "u_exp_disbursement", "u_field_name": "u_report", "u_old_value": "", "u_new_value": "100a1da101b143103e48918ce4a0a602", "u_error": "", "sys_created_on": "2026-06-30 11:26:38"}, {"sys_id": "591a1da101b143103e48918ce4a0a628", "u_br_name": "approved_report_process_cascade", "u_table_name": "u_exp_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Report approved and disbursement scheduled", "u_error": "", "sys_created_on": "2026-06-30 11:26:38"}, {"sys_id": "991a1da101b143103e48918ce4a0a625", "u_br_name": "approved_report_process_cascade", "u_table_name": "u_exp_disbursement", "u_field_name": "u_payment_amount", "u_old_value": "", "u_new_value": "2750", "u_error": "", "sys_created_on": "2026-06-30 11:26:38"}, {"sys_id": "d11a1da101b143103e48918ce4a0a626", "u_br_name": "approved_report_process_cascade", "u_table_name": "u_exp_disbursement", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:26:38"}, {"sys_id": "d51a1da101b143103e48918ce4a0a627", "u_br_name": "approved_report_process_cascade", "u_table_name": "u_exp_audit_log", "u_field_name": "u_report", "u_old_value": "", "u_new_value": "100a1da101b143103e48918ce4a0a602", "u_error": "", "sys_created_on": "2026-06-30 11:26:38"}], "metadata": "{\"domain\": \"expense_reimbursement\", \"primary_table\": \"u_exp_report\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 1, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 10}"} {"tool_name": "update_fom_work_order", "parameters": "{\"table_name\": \"u_fom_work_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\", \"u_priority\": \"1\"}}", "seed_data": "{\"u_number\": \"WO-2025-00317\", \"u_assigned_technician\": \"0ee5c5ed017d03103e48918ce4a0a6a5\", \"u_work_notes\": \"Technician dispatched for critical repair\", \"u_estimated_cost\": \"12000\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 09:58:50\", \"u_is_escalated\": \"false\", \"sys_tags\": \"\", \"u_scheduled_end\": \"2025-07-15 17:00:00\", \"u_actual_cost\": \"0\", \"u_priority\": \"1\", \"sys_id\": \"86e5c5ed017d03103e48918ce4a0a693\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_facility_asset\": \"cee5c5ed017d03103e48918ce4a0a68f\", \"u_short_description\": \"Critical HVAC failure on rooftop AHU Unit 3\", \"sys_created_on\": \"2026-06-30 09:58:30\", \"u_contract\": \"42e5c5ed017d03103e48918ce4a0a664\", \"u_scheduled_start\": \"2025-07-15 08:00:00\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Apex Facility Services\", \"u_notes\": \"Preferred vendor for critical maintenance\", \"u_country\": \"US\", \"u_contact_phone\": \"555-0142\", \"u_service_categories\": \"HVAC,Electrical\", \"sys_mod_count\": \"0\", \"u_rating\": \"3\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 09:58:29\", \"sys_tags\": \"\", \"u_total_contracts\": \"5\", \"u_insurance_expiry\": \"2026-12-31\", \"u_vendor_code\": \"VND-9001\", \"sys_id\": \"4ae5c5ed017d03103e48918ce4a0a68c\", \"u_contact_name\": \"Maria Chen\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"mchen@apexfacility.com\", \"sys_created_on\": \"2026-06-30 09:58:29\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_covered_categories\": \"HVAC,Electrical,Plumbing\", \"u_name\": \"Building A Full Service Agreement\", \"sys_mod_count\": \"0\", \"u_total_contract_value\": \"200000\", \"u_vendor\": \"4ae5c5ed017d03103e48918ce4a0a68c\", \"sys_updated_on\": \"2026-06-30 09:58:29\", \"u_contract_number\": \"MC-2025-0042\", \"sys_tags\": \"\", \"u_escalation_threshold_pct\": \"30\", \"u_auto_renew\": \"true\", \"u_cost_ceiling\": \"150000\", \"sys_id\": \"42e5c5ed017d03103e48918ce4a0a664\", \"sys_updated_by\": \"admin\", \"u_contract_notes\": \"Standard full service contract for Building A\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 09:58:29\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_sla_response_hours\": \"8\"}, \"asset_main\": {\"u_name\": \"Rooftop AHU Unit 3\", \"u_manufacturer\": \"Carrier\", \"u_replacement_cost\": \"45000\", \"u_asset_category\": \"1\", \"sys_mod_count\": \"1\", \"u_model_number\": \"50XC-A24\", \"u_next_service_date\": \"2025-07-10\", \"u_maintenance_contract\": \"42e5c5ed017d03103e48918ce4a0a664\", \"sys_updated_on\": \"2026-06-30 09:58:50\", \"sys_tags\": \"\", \"u_asset_tag\": \"FA-HVAC-3021\", \"sys_id\": \"cee5c5ed017d03103e48918ce4a0a68f\", \"u_building\": \"\", \"u_room\": \"\", \"sys_updated_by\": \"admin\", \"u_warranty_expiry\": \"2027-06-15\", \"sys_created_on\": \"2026-06-30 09:58:29\", \"u_last_service_date\": \"2025-01-10\", \"u_install_date\": \"2020-06-15\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_service_notes\": \"Asset placed under maintenance - inspection initiated\"}, \"tech_main\": {\"u_name\": \"James Rivera\", \"u_notes\": \"Senior HVAC specialist\", \"u_skill_level\": \"3\", \"u_department\": \"\", \"u_hourly_rate\": \"65\", \"u_email\": \"jrivera@facilities.org\", \"u_active_work_order_count\": \"3\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"EMP-7745\", \"sys_updated_on\": \"2026-06-30 09:58:50\", \"sys_tags\": \"\", \"u_certification_categories\": \"HVAC,Electrical\", \"u_is_active\": \"true\", \"sys_id\": \"0ee5c5ed017d03103e48918ce4a0a6a5\", \"u_availability_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0198\", \"sys_created_on\": \"2026-06-30 09:58:29\", \"u_hire_date\": \"2019-03-01\", \"u_certification_expiry\": \"2026-09-30\", \"sys_created_by\": \"admin\"}, \"pm_schedule_existing\": {\"u_assigned_technician\": \"0ee5c5ed017d03103e48918ce4a0a6a5\", \"u_estimated_cost\": \"350\", \"u_compliance_standard\": \"ASHRAE 62.1\", \"sys_mod_count\": \"1\", \"u_schedule_number\": \"PMS-2025-0088\", \"sys_updated_on\": \"2026-06-30 09:58:50\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_schedule_type\": \"1\", \"sys_id\": \"82e5c5ed017d03103e48918ce4a0a6a9\", \"u_frequency_days\": \"90\", \"u_next_due_date\": \"2025-04-10\", \"sys_updated_by\": \"admin\", \"u_last_run_date\": \"2026-06-30\", \"u_facility_asset\": \"cee5c5ed017d03103e48918ce4a0a68f\", \"sys_created_on\": \"2026-06-30 09:58:30\", \"u_estimated_duration_hrs\": \"2.5\", \"u_task_checklist\": \"Replace filters, check belts, inspect coils\", \"u_schedule_name\": \"Quarterly HVAC Filter Replacement\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fom_work_order\": {\"u_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_actual_cost\": {\"type\": \"decimal\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_work_notes\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_fom_maintenance_contract\"}}, \"u_fom_facility_asset\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room\": {\"FK\": \"u_fom_room\"}, \"u_asset_category\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_service_date\": {\"type\": \"str\"}, \"u_next_service_date\": {\"type\": \"str\"}, \"u_warranty_expiry\": {\"type\": \"str\"}, \"u_replacement_cost\": {\"type\": \"decimal\"}, \"u_maintenance_contract\": {\"FK\": \"u_fom_maintenance_contract\"}, \"u_service_notes\": {\"type\": \"str\"}}, \"u_fom_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certification_categories\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_active_work_order_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}}, \"u_fom_inspection_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_work_order\": {\"FK\": \"u_fom_work_order\"}, \"u_inspector\": {\"FK\": \"u_fom_technician\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_overall_condition\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_safety_hazard_identified\": {\"type\": \"bool\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_estimated_repair_cost\": {\"type\": \"decimal\"}}, \"u_fom_maintenance_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_fom_vendor\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_cost_ceiling\": {\"type\": \"decimal\"}, \"u_total_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_covered_categories\": {\"type\": \"str\"}, \"u_escalation_threshold_pct\": {\"type\": \"decimal\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_sla_response_hours\": {\"type\": \"int\"}, \"u_contract_notes\": {\"type\": \"str\"}}, \"u_fom_building\": {\"u_building_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_total_floors\": {\"type\": \"int\"}, \"u_gross_area_sqft\": {\"type\": \"decimal\"}, \"u_construction_year\": {\"type\": \"int\"}, \"u_building_status\": {\"type\": \"str\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_annual_maintenance_budget\": {\"type\": \"decimal\"}, \"u_is_heritage_listed\": {\"type\": \"bool\"}}, \"u_fom_room\": {\"u_room_number\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room_name\": {\"type\": \"str\"}, \"u_floor_number\": {\"type\": \"int\"}, \"u_room_type\": {\"type\": \"str\"}, \"u_area_sqft\": {\"type\": \"decimal\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_is_restricted_access\": {\"type\": \"bool\"}, \"u_room_status\": {\"type\": \"str\"}, \"u_last_inspection_date\": {\"type\": \"str\"}, \"u_responsible_technician\": {\"FK\": \"u_fom_technician\"}, \"u_notes\": {\"type\": \"str\"}, \"u_hvac_zone\": {\"type\": \"str\"}}, \"u_fom_pm_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_schedule_name\": {\"type\": \"str\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_last_run_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_estimated_duration_hrs\": {\"type\": \"decimal\"}, \"u_task_checklist\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_schedule_type\": {\"type\": \"str\"}, \"u_compliance_standard\": {\"type\": \"str\"}}, \"u_fom_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_service_categories\": {\"type\": \"str\"}, \"u_rating\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_insurance_expiry\": {\"type\": \"str\"}, \"u_total_contracts\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fom_department\": {\"u_department_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_spent\": {\"type\": \"decimal\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_technician_count\": {\"type\": \"int\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "wo_in_progress_update_asset_tech", "fires_on_table": "u_fom_work_order", "filter_condition": "u_stateCHANGESTO3^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Facility Asset status to 'Under Maintenance' and record service notes\n var assetSysId = current.getValue('u_facility_asset');\n if (assetSysId) {\n var grAsset = new GlideRecord('u_fom_facility_asset');\n grAsset.addQuery('sys_id', assetSysId);\n grAsset.query();\n if (grAsset.next()) {\n var oldStatus = grAsset.getValue('u_status');\n grAsset.setValue('u_status', '2');\n _ewmLog('u_fom_facility_asset', 'u_status', oldStatus, grAsset.getValue('u_status'), '');\n\n var oldNotes = grAsset.getValue('u_service_notes');\n grAsset.setValue('u_service_notes', 'Critical WO ' + current.getValue('u_number') + ' now in progress');\n _ewmLog('u_fom_facility_asset', 'u_service_notes', oldNotes, grAsset.getValue('u_service_notes'), '');\n\n try {\n var rAsset = grAsset.update();\n if (!rAsset) { _ewmLog('','','','', 'GR update failed: ' + grAsset.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the assigned Technician availability to 'On Assignment' and increment active WO count\n var techSysId = current.getValue('u_assigned_technician');\n if (techSysId) {\n var grTech = new GlideRecord('u_fom_technician');\n grTech.addQuery('sys_id', techSysId);\n grTech.query();\n if (grTech.next()) {\n var oldAvail = grTech.getValue('u_availability_status');\n grTech.setValue('u_availability_status', '2');\n _ewmLog('u_fom_technician', 'u_availability_status', oldAvail, grTech.getValue('u_availability_status'), '');\n\n var oldCount = parseInt(grTech.getValue('u_active_work_order_count') || '0', 10);\n var newCount = oldCount + 1;\n grTech.setValue('u_active_work_order_count', newCount);\n _ewmLog('u_fom_technician', 'u_active_work_order_count', String(oldCount), String(newCount), '');\n\n try {\n var rTech = grTech.update();\n if (!rTech) { _ewmLog('','','','', 'GR update failed: ' + grTech.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "asset_maint_trigger_inspect_schedule", "fires_on_table": "u_fom_facility_asset", "filter_condition": "u_statusCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update current facility asset service notes\n var oldNotes = current.getValue('u_service_notes');\n current.setValue('u_service_notes', 'Asset placed under maintenance - inspection initiated');\n _ewmLog(current.getTableName(), 'u_service_notes', oldNotes, current.getValue('u_service_notes'), '');\n\n // 2. Insert a new inspection report for this asset's linked work orders\n var gr = new GlideRecord('u_fom_inspection_report');\n gr.initialize();\n gr.setValue('u_findings', 'Auto-generated: Asset status changed to Under Maintenance - pending site inspection');\n _ewmLog('u_fom_inspection_report', 'u_findings', '', 'Auto-generated: Asset status changed to Under Maintenance - pending site inspection', '');\n gr.setValue('u_approval_status', '1');\n _ewmLog('u_fom_inspection_report', 'u_approval_status', '', '1', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update PM schedules linked to this asset to record last run date\n var pm = new GlideRecord('u_fom_pm_schedule');\n pm.addQuery('u_facility_asset', current.getUniqueValue());\n pm.query();\n while (pm.next()) {\n var oldDate = pm.getValue('u_last_run_date');\n var today = new GlideDateTime().getDate().toString();\n pm.setValue('u_last_run_date', today);\n _ewmLog('u_fom_pm_schedule', 'u_last_run_date', oldDate, pm.getValue('u_last_run_date'), '');\n try {\n var r2 = pm.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + pm.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "insp_hazard_update_contract_notes", "fires_on_table": "u_fom_inspection_report", "filter_condition": "u_safety_hazard_identified=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a new inspection report with a safety hazard is inserted,\n // look up the linked work order's contract and update contract fields\n var woSysId = current.getValue('u_work_order');\n if (!woSysId) return;\n\n var woGr = new GlideRecord('u_fom_work_order');\n if (!woGr.get(woSysId)) return;\n\n var contractSysId = woGr.getValue('u_contract');\n if (!contractSysId) return;\n\n var gr = new GlideRecord('u_fom_maintenance_contract');\n if (gr.get(contractSysId)) {\n // 1. Update contract_notes with hazard alert\n var oldNotes = gr.getValue('u_contract_notes');\n gr.setValue('u_contract_notes', 'Safety hazard identified in inspection ' + current.getValue('u_report_number') + '. Immediate review required.');\n _ewmLog('u_fom_maintenance_contract', 'u_contract_notes', oldNotes, gr.getValue('u_contract_notes'), '');\n\n // 2. Increase escalation_threshold_pct to 50 to tighten oversight\n var oldThreshold = gr.getValue('u_escalation_threshold_pct');\n gr.setValue('u_escalation_threshold_pct', '50');\n _ewmLog('u_fom_maintenance_contract', 'u_escalation_threshold_pct', oldThreshold, gr.getValue('u_escalation_threshold_pct'), '');\n\n // 3. Set SLA response hours to 4 for urgent hazard response\n var oldSla = gr.getValue('u_sla_response_hours');\n gr.setValue('u_sla_response_hours', '4');\n _ewmLog('u_fom_maintenance_contract', 'u_sla_response_hours', oldSla, gr.getValue('u_sla_response_hours'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "contract_active_sync_vendor_pm", "fires_on_table": "u_fom_maintenance_contract", "filter_condition": "u_statusCHANGESTO1^u_contract_type=1^u_auto_renew=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the vendor associated with this contract\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var grVendor = new GlideRecord('u_fom_vendor');\n grVendor.addQuery('sys_id', vendorRef);\n grVendor.query();\n if (grVendor.next()) {\n var oldRating = grVendor.getValue('u_rating');\n grVendor.setValue('u_rating', '4');\n _ewmLog('u_fom_vendor', 'u_rating', oldRating, grVendor.getValue('u_rating'), '');\n\n var oldNotes = grVendor.getValue('u_notes');\n grVendor.setValue('u_notes', 'Contract ' + current.getValue('u_contract_number') + ' activated with full service and auto-renew');\n _ewmLog('u_fom_vendor', 'u_notes', oldNotes, grVendor.getValue('u_notes'), '');\n\n try {\n var r1 = grVendor.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grVendor.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a new PM schedule for compliance under this contract\n var grPM = new GlideRecord('u_fom_pm_schedule');\n grPM.initialize();\n\n grPM.setValue('u_schedule_name', 'PM for contract ' + current.getValue('u_contract_number'));\n _ewmLog('u_fom_pm_schedule', 'u_schedule_name', '', grPM.getValue('u_schedule_name'), '');\n\n grPM.setValue('u_compliance_standard', 'Full Service Contract Compliance');\n _ewmLog('u_fom_pm_schedule', 'u_compliance_standard', '', grPM.getValue('u_compliance_standard'), '');\n\n try {\n var r2 = grPM.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grPM.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fom_inspection_report", "documentkey": "4ff589ed017d03103e48918ce4a0a682", "fieldname": "u_safety_hazard_identified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_technician", "documentkey": "0ee5c5ed017d03103e48918ce4a0a6a5", "fieldname": "u_active_work_order_count", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_fom_inspection_report", "documentkey": "4ff589ed017d03103e48918ce4a0a682", "fieldname": "u_approval_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_facility_asset", "documentkey": "cee5c5ed017d03103e48918ce4a0a68f", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_technician", "documentkey": "0ee5c5ed017d03103e48918ce4a0a6a5", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_inspection_report", "documentkey": "4ff589ed017d03103e48918ce4a0a682", "fieldname": "u_follow_up_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_work_order", "documentkey": "86e5c5ed017d03103e48918ce4a0a693", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_fom_facility_asset", "documentkey": "cee5c5ed017d03103e48918ce4a0a68f", "fieldname": "u_service_notes", "oldvalue": "Routine maintenance up to date", "newvalue": "Asset placed under maintenance - inspection initiated"}, {"tablename": "u_fom_inspection_report", "documentkey": "4ff589ed017d03103e48918ce4a0a682", "fieldname": "u_findings", "oldvalue": "", "newvalue": "Auto-generated: Asset status changed to Under Maintenance - pending site inspection"}, {"tablename": "u_fom_pm_schedule", "documentkey": "82e5c5ed017d03103e48918ce4a0a6a9", "fieldname": "u_last_run_date", "oldvalue": "2025-01-10", "newvalue": "2026-06-30"}], "ewm_logs": [{"sys_id": "03f589ed017d03103e48918ce4a0a686", "u_br_name": "asset_maint_trigger_inspect_schedule", "u_table_name": "u_fom_technician", "u_field_name": "u_availability_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:58:50"}, {"sys_id": "07f589ed017d03103e48918ce4a0a682", "u_br_name": "asset_maint_trigger_inspect_schedule", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_approval_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:58:50"}, {"sys_id": "0ff5c5ed017d03103e48918ce4a0a6ad", "u_br_name": "wo_in_progress_update_asset_tech", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:58:50"}, {"sys_id": "43f589ed017d03103e48918ce4a0a681", "u_br_name": "asset_maint_trigger_inspect_schedule", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "Critical WO WO-2025-00317 now in progress", "u_new_value": "Asset placed under maintenance - inspection initiated", "u_error": "", "sys_created_on": "2026-06-30 09:58:50"}, {"sys_id": "4ff589ed017d03103e48918ce4a0a683", "u_br_name": "asset_maint_trigger_inspect_schedule", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_last_run_date", "u_old_value": "2025-01-10", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 09:58:50"}, {"sys_id": "8bf589ed017d03103e48918ce4a0a686", "u_br_name": "asset_maint_trigger_inspect_schedule", "u_table_name": "u_fom_technician", "u_field_name": "u_active_work_order_count", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 09:58:50"}, {"sys_id": "cbf589ed017d03103e48918ce4a0a681", "u_br_name": "asset_maint_trigger_inspect_schedule", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_findings", "u_old_value": "", "u_new_value": "Auto-generated: Asset status changed to Under Maintenance - pending site inspection", "u_error": "", "sys_created_on": "2026-06-30 09:58:50"}, {"sys_id": "cbf5c5ed017d03103e48918ce4a0a6ae", "u_br_name": "wo_in_progress_update_asset_tech", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "Routine maintenance up to date", "u_new_value": "Critical WO WO-2025-00317 now in progress", "u_error": "", "sys_created_on": "2026-06-30 09:58:50"}], "metadata": "{\"domain\": \"facility_management\", \"primary_table\": \"u_fom_work_order\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 2, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 10}"} {"tool_name": "update_fom_work_order", "parameters": "{\"table_name\": \"u_fom_work_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\", \"u_priority\": \"1\", \"u_is_escalated\": \"true\", \"u_work_notes\": \"Work commenced - technician dispatched to site for emergency compressor repair\"}}", "seed_data": "{\"u_number\": \"WO-2025-07100\", \"u_assigned_technician\": \"4f16412101bd03103e48918ce4a0a6f4\", \"u_work_notes\": \"Work commenced - technician dispatched to site\", \"u_estimated_cost\": \"28000\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 09:59:43\", \"u_is_escalated\": \"true\", \"sys_tags\": \"\", \"u_scheduled_end\": \"2025-07-16 17:00:00\", \"u_actual_cost\": \"0\", \"u_priority\": \"1\", \"sys_id\": \"0316412101bd03103e48918ce4a0a6ff\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_facility_asset\": \"4716412101bd03103e48918ce4a0a67e\", \"u_short_description\": \"AHU-3 compressor abnormal vibration and overheating\", \"sys_created_on\": \"2026-06-30 09:59:23\", \"u_contract\": \"c316412101bd03103e48918ce4a0a679\", \"u_scheduled_start\": \"2025-07-14 08:00:00\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Apex Facility Services\", \"u_notes\": \"Critical escalated WO WO-2025-07100 - vendor review needed\", \"u_country\": \"US\", \"u_contact_phone\": \"555-800-1234\", \"u_service_categories\": \"HVAC,Electrical\", \"sys_mod_count\": \"1\", \"u_rating\": \"4\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 09:59:43\", \"sys_tags\": \"\", \"u_total_contracts\": \"5\", \"u_insurance_expiry\": \"2026-12-31\", \"u_vendor_code\": \"VND-9001\", \"sys_id\": \"8316412101bd03103e48918ce4a0a66f\", \"u_contact_name\": \"Diana Torres\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"dtorres@apexfacility.com\", \"sys_created_on\": \"2026-06-30 09:59:22\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_covered_categories\": \"HVAC,Electrical\", \"u_name\": \"Campus HVAC Full Service Agreement\", \"sys_mod_count\": \"1\", \"u_total_contract_value\": \"120000\", \"u_vendor\": \"8316412101bd03103e48918ce4a0a66f\", \"sys_updated_on\": \"2026-06-30 09:59:44\", \"u_contract_number\": \"MC-2025-0042\", \"sys_tags\": \"\", \"u_escalation_threshold_pct\": \"90\", \"u_auto_renew\": \"true\", \"u_cost_ceiling\": \"50000\", \"sys_id\": \"c316412101bd03103e48918ce4a0a679\", \"sys_updated_by\": \"admin\", \"u_contract_notes\": \"Escalation triggered by WO WO-2025-07100 on 2026-06-30 09:59:44. Standard annual contract for campus HVAC systems\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 09:59:22\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_sla_response_hours\": \"4\"}, \"building_main\": {\"u_name\": \"East Engineering Hall\", \"u_country\": \"US\", \"u_department\": \"\", \"u_city\": \"Springfield\", \"u_building_code\": \"BLD-EAST-07\", \"u_address\": \"700 Campus Drive\", \"sys_mod_count\": \"1\", \"u_facility_manager\": \"ESCALATION_REVIEW_REQUIRED\", \"sys_updated_on\": \"2026-06-30 09:59:43\", \"sys_tags\": \"\", \"u_is_heritage_listed\": \"false\", \"u_gross_area_sqft\": \"45000\", \"sys_id\": \"0b16412101bd03103e48918ce4a0a672\", \"u_building_status\": \"1\", \"u_total_floors\": \"4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:59:22\", \"u_construction_year\": \"1998\", \"sys_created_by\": \"admin\", \"u_annual_maintenance_budget\": \"200000\"}, \"room_main\": {\"u_notes\": \"Escalated critical WO WO-2025-07100 in progress\", \"u_responsible_technician\": \"\", \"u_room_name\": \"Mechanical Room 201\", \"u_room_status\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 09:59:43\", \"sys_tags\": \"\", \"u_capacity\": \"4\", \"u_hvac_zone\": \"Zone-E2\", \"u_last_inspection_date\": \"2025-03-15\", \"u_room_number\": \"E07-201\", \"sys_id\": \"4316812101bd03103e48918ce4a0a60b\", \"u_building\": \"0b16412101bd03103e48918ce4a0a672\", \"u_area_sqft\": \"800\", \"sys_updated_by\": \"admin\", \"u_room_type\": \"2\", \"u_floor_number\": \"2\", \"sys_created_on\": \"2026-06-30 09:59:22\", \"u_is_restricted_access\": \"true\", \"sys_created_by\": \"admin\"}, \"asset_main\": {\"u_name\": \"East Hall AHU-3\", \"u_manufacturer\": \"Carrier\", \"u_replacement_cost\": \"35000\", \"u_asset_category\": \"1\", \"sys_mod_count\": \"2\", \"u_model_number\": \"39HQ-480\", \"u_next_service_date\": \"2025-08-10\", \"u_maintenance_contract\": \"c316412101bd03103e48918ce4a0a679\", \"sys_updated_on\": \"2026-06-30 09:59:44\", \"sys_tags\": \"\", \"u_asset_tag\": \"FA-HVAC-3021\", \"sys_id\": \"4716412101bd03103e48918ce4a0a67e\", \"u_building\": \"0b16412101bd03103e48918ce4a0a672\", \"u_room\": \"4316812101bd03103e48918ce4a0a60b\", \"sys_updated_by\": \"admin\", \"u_warranty_expiry\": \"2028-06-15\", \"sys_created_on\": \"2026-06-30 09:59:23\", \"u_last_service_date\": \"2025-02-10\", \"u_install_date\": \"2018-06-15\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_service_notes\": \"Escalated work order WO-2025-07100 active as of 2026-06-30 09:59:44. Active maintenance in progress per work order WO-2025-07100\"}, \"technician_main\": {\"u_name\": \"Marcus Webb\", \"u_notes\": \"Escalated WO WO-2025-07100 requires immediate attention. Senior HVAC specialist - east campus\", \"u_skill_level\": \"3\", \"u_department\": \"\", \"u_hourly_rate\": \"65\", \"u_email\": \"mwebb@facilities.org\", \"u_active_work_order_count\": \"2\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"EMP-4478\", \"sys_updated_on\": \"2026-06-30 09:59:44\", \"sys_tags\": \"\", \"u_certification_categories\": \"HVAC,Electrical\", \"u_is_active\": \"true\", \"sys_id\": \"4f16412101bd03103e48918ce4a0a6f4\", \"u_availability_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-321-9876\", \"sys_created_on\": \"2026-06-30 09:59:23\", \"u_hire_date\": \"2019-03-01\", \"u_certification_expiry\": \"2026-09-30\", \"sys_created_by\": \"admin\"}, \"pm_schedule_main\": {\"u_assigned_technician\": \"4f16412101bd03103e48918ce4a0a6f4\", \"u_estimated_cost\": \"450\", \"u_compliance_standard\": \"Critical-Priority Accelerated Review\", \"sys_mod_count\": \"1\", \"u_schedule_number\": \"PMS-2025-0088\", \"sys_updated_on\": \"2026-06-30 09:59:44\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_schedule_type\": \"1\", \"sys_id\": \"c316412101bd03103e48918ce4a0a6f8\", \"u_frequency_days\": \"30\", \"u_next_due_date\": \"2025-05-11\", \"sys_updated_by\": \"admin\", \"u_last_run_date\": \"2025-02-10\", \"u_facility_asset\": \"4716412101bd03103e48918ce4a0a67e\", \"sys_created_on\": \"2026-06-30 09:59:23\", \"u_estimated_duration_hrs\": \"3.5\", \"u_task_checklist\": \"1. Replace filters 2. Inspect belts 3. Check refrigerant levels 4. Test controls\", \"u_schedule_name\": \"AHU-3 Quarterly Filter and Belt Check\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fom_work_order\": {\"u_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_actual_cost\": {\"type\": \"decimal\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_work_notes\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_fom_maintenance_contract\"}}, \"u_fom_facility_asset\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room\": {\"FK\": \"u_fom_room\"}, \"u_asset_category\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_service_date\": {\"type\": \"str\"}, \"u_next_service_date\": {\"type\": \"str\"}, \"u_warranty_expiry\": {\"type\": \"str\"}, \"u_replacement_cost\": {\"type\": \"decimal\"}, \"u_maintenance_contract\": {\"FK\": \"u_fom_maintenance_contract\"}, \"u_service_notes\": {\"type\": \"str\"}}, \"u_fom_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certification_categories\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_active_work_order_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}}, \"u_fom_inspection_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_work_order\": {\"FK\": \"u_fom_work_order\"}, \"u_inspector\": {\"FK\": \"u_fom_technician\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_overall_condition\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_safety_hazard_identified\": {\"type\": \"bool\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_estimated_repair_cost\": {\"type\": \"decimal\"}}, \"u_fom_maintenance_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_fom_vendor\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_cost_ceiling\": {\"type\": \"decimal\"}, \"u_total_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_covered_categories\": {\"type\": \"str\"}, \"u_escalation_threshold_pct\": {\"type\": \"decimal\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_sla_response_hours\": {\"type\": \"int\"}, \"u_contract_notes\": {\"type\": \"str\"}}, \"u_fom_building\": {\"u_building_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_total_floors\": {\"type\": \"int\"}, \"u_gross_area_sqft\": {\"type\": \"decimal\"}, \"u_construction_year\": {\"type\": \"int\"}, \"u_building_status\": {\"type\": \"str\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_annual_maintenance_budget\": {\"type\": \"decimal\"}, \"u_is_heritage_listed\": {\"type\": \"bool\"}}, \"u_fom_room\": {\"u_room_number\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room_name\": {\"type\": \"str\"}, \"u_floor_number\": {\"type\": \"int\"}, \"u_room_type\": {\"type\": \"str\"}, \"u_area_sqft\": {\"type\": \"decimal\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_is_restricted_access\": {\"type\": \"bool\"}, \"u_room_status\": {\"type\": \"str\"}, \"u_last_inspection_date\": {\"type\": \"str\"}, \"u_responsible_technician\": {\"FK\": \"u_fom_technician\"}, \"u_notes\": {\"type\": \"str\"}, \"u_hvac_zone\": {\"type\": \"str\"}}, \"u_fom_pm_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_schedule_name\": {\"type\": \"str\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_last_run_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_estimated_duration_hrs\": {\"type\": \"decimal\"}, \"u_task_checklist\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_schedule_type\": {\"type\": \"str\"}, \"u_compliance_standard\": {\"type\": \"str\"}}, \"u_fom_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_service_categories\": {\"type\": \"str\"}, \"u_rating\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_insurance_expiry\": {\"type\": \"str\"}, \"u_total_contracts\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fom_department\": {\"u_department_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_spent\": {\"type\": \"decimal\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_technician_count\": {\"type\": \"int\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "wo_in_progress_update_asset_status", "fires_on_table": "u_fom_work_order", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current work order fields (before BR, use current.setValue) ---\n\n // Append work notes indicating work has started\n var oldNotes = current.getValue('u_work_notes');\n current.setValue('u_work_notes', 'Work commenced - technician dispatched to site');\n _ewmLog('u_fom_work_order', 'u_work_notes', oldNotes, current.getValue('u_work_notes'), '');\n\n // Elevate priority to Critical for all in-progress work orders\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_fom_work_order', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // --- 2. Update linked facility asset to Under Maintenance ---\n var assetRef = current.getValue('u_facility_asset');\n if (assetRef) {\n var gr = new GlideRecord('u_fom_facility_asset');\n gr.addQuery('sys_id', assetRef);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_fom_facility_asset', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldServiceNotes = gr.getValue('u_service_notes');\n gr.setValue('u_service_notes', 'Active maintenance in progress per work order ' + current.getValue('u_number'));\n _ewmLog('u_fom_facility_asset', 'u_service_notes', oldServiceNotes, gr.getValue('u_service_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "critical_wo_create_insp_update_pm", "fires_on_table": "u_fom_work_order", "filter_condition": "u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Insert an inspection report for this critical work order ---\n var ir = new GlideRecord('u_fom_inspection_report');\n ir.initialize();\n\n ir.setValue('u_work_order', current.getValue('u_number'));\n _ewmLog('u_fom_inspection_report', 'u_work_order', '', current.getValue('u_number'), '');\n\n ir.setValue('u_overall_condition', '4');\n _ewmLog('u_fom_inspection_report', 'u_overall_condition', '', '4', '');\n\n ir.setValue('u_findings', 'Auto-generated inspection for critical work order ' + current.getValue('u_number'));\n _ewmLog('u_fom_inspection_report', 'u_findings', '', 'Auto-generated inspection for critical work order ' + current.getValue('u_number'), '');\n\n ir.setValue('u_approval_status', '1');\n _ewmLog('u_fom_inspection_report', 'u_approval_status', '', '1', '');\n\n try {\n var irResult = ir.insert();\n if (!irResult) { _ewmLog('','','','', 'GR insert failed: ' + ir.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 2. Update PM schedules for the facility asset to reflect urgency ---\n var assetRef = current.getValue('u_facility_asset');\n if (assetRef) {\n var pm = new GlideRecord('u_fom_pm_schedule');\n pm.addQuery('u_facility_asset', assetRef);\n pm.query();\n while (pm.next()) {\n var oldFreq = pm.getValue('u_frequency_days');\n pm.setValue('u_frequency_days', 30);\n _ewmLog('u_fom_pm_schedule', 'u_frequency_days', oldFreq, '30', '');\n\n var oldCompliance = pm.getValue('u_compliance_standard');\n pm.setValue('u_compliance_standard', 'Critical-Priority Accelerated Review');\n _ewmLog('u_fom_pm_schedule', 'u_compliance_standard', oldCompliance, 'Critical-Priority Accelerated Review', '');\n\n try {\n var pmResult = pm.update();\n if (!pmResult) { _ewmLog('','','','', 'GR update failed: ' + pm.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "wo_escalated_update_linked_records", "fires_on_table": "u_fom_work_order", "filter_condition": "u_is_escalatedCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update the maintenance contract: add escalation note and bump escalation threshold\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var grContract = new GlideRecord('u_fom_maintenance_contract');\n grContract.addQuery('sys_id', contractRef);\n grContract.query();\n if (grContract.next()) {\n var oldNotes = grContract.getValue('u_contract_notes');\n var newNotes = 'Escalation triggered by WO ' + current.getValue('u_number') + ' on ' + new GlideDateTime().toString() + '. ' + (oldNotes || '');\n grContract.setValue('u_contract_notes', newNotes);\n _ewmLog('u_fom_maintenance_contract', 'u_contract_notes', oldNotes, grContract.getValue('u_contract_notes'), '');\n\n var oldThreshold = grContract.getValue('u_escalation_threshold_pct');\n grContract.setValue('u_escalation_threshold_pct', '90');\n _ewmLog('u_fom_maintenance_contract', 'u_escalation_threshold_pct', oldThreshold, grContract.getValue('u_escalation_threshold_pct'), '');\n\n try {\n var r1 = grContract.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_fom_maintenance_contract: ' + grContract.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the assigned technician: set availability to On Assignment and add notes\n var techRef = current.getValue('u_assigned_technician');\n if (techRef) {\n var grTech = new GlideRecord('u_fom_technician');\n grTech.addQuery('sys_id', techRef);\n grTech.query();\n if (grTech.next()) {\n var oldAvail = grTech.getValue('u_availability_status');\n grTech.setValue('u_availability_status', '2');\n _ewmLog('u_fom_technician', 'u_availability_status', oldAvail, grTech.getValue('u_availability_status'), '');\n\n var oldTechNotes = grTech.getValue('u_notes');\n var newTechNotes = 'Escalated WO ' + current.getValue('u_number') + ' requires immediate attention. ' + (oldTechNotes || '');\n grTech.setValue('u_notes', newTechNotes);\n _ewmLog('u_fom_technician', 'u_notes', oldTechNotes, grTech.getValue('u_notes'), '');\n\n try {\n var r2 = grTech.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_fom_technician: ' + grTech.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update the facility asset: set service_notes with escalation info\n var assetRef = current.getValue('u_facility_asset');\n if (assetRef) {\n var grAsset = new GlideRecord('u_fom_facility_asset');\n grAsset.addQuery('sys_id', assetRef);\n grAsset.query();\n if (grAsset.next()) {\n var oldSvcNotes = grAsset.getValue('u_service_notes');\n var newSvcNotes = 'Escalated work order ' + current.getValue('u_number') + ' active as of ' + new GlideDateTime().toString() + '. ' + (oldSvcNotes || '');\n grAsset.setValue('u_service_notes', newSvcNotes);\n _ewmLog('u_fom_facility_asset', 'u_service_notes', oldSvcNotes, grAsset.getValue('u_service_notes'), '');\n\n try {\n var r3 = grAsset.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed on u_fom_facility_asset: ' + grAsset.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "escalated_critical_wo_update_linked", "fires_on_table": "u_fom_work_order", "filter_condition": "u_state=3^u_priority=1^u_work_notesCHANGES", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the building associated with the facility asset to flag facility manager\n var assetGr = new GlideRecord('u_fom_facility_asset');\n if (assetGr.get(current.getValue('u_facility_asset'))) {\n var buildingRef = assetGr.getValue('u_building');\n if (buildingRef) {\n var bldg = new GlideRecord('u_fom_building');\n if (bldg.get(buildingRef)) {\n var oldMgr = bldg.getValue('u_facility_manager');\n bldg.setValue('u_facility_manager', 'ESCALATION_REVIEW_REQUIRED');\n _ewmLog('u_fom_building', 'u_facility_manager', oldMgr, bldg.getValue('u_facility_manager'), '');\n try {\n var r1 = bldg.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + bldg.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update rooms in that building to flag under maintenance\n var roomGr = new GlideRecord('u_fom_room');\n roomGr.addQuery('u_building', buildingRef);\n roomGr.setLimit(1);\n roomGr.query();\n if (roomGr.next()) {\n var oldStatus = roomGr.getValue('u_room_status');\n roomGr.setValue('u_room_status', '3');\n _ewmLog('u_fom_room', 'u_room_status', oldStatus, roomGr.getValue('u_room_status'), '');\n var oldNotes = roomGr.getValue('u_notes');\n roomGr.setValue('u_notes', 'Escalated critical WO ' + current.getValue('u_number') + ' in progress');\n _ewmLog('u_fom_room', 'u_notes', oldNotes, roomGr.getValue('u_notes'), '');\n try {\n var r2 = roomGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + roomGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update the vendor on the maintenance contract to log escalation note\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var cGr = new GlideRecord('u_fom_maintenance_contract');\n if (cGr.get(contractRef)) {\n var vendorRef = cGr.getValue('u_vendor');\n if (vendorRef) {\n var vGr = new GlideRecord('u_fom_vendor');\n if (vGr.get(vendorRef)) {\n var oldVNotes = vGr.getValue('u_notes');\n vGr.setValue('u_notes', 'Critical escalated WO ' + current.getValue('u_number') + ' - vendor review needed');\n _ewmLog('u_fom_vendor', 'u_notes', oldVNotes, vGr.getValue('u_notes'), '');\n try {\n var r3 = vGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + vGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fom_facility_asset", "documentkey": "4716412101bd03103e48918ce4a0a67e", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_room", "documentkey": "4316812101bd03103e48918ce4a0a60b", "fieldname": "u_notes", "oldvalue": "Houses primary HVAC equipment for east wing", "newvalue": "Escalated critical WO WO-2025-07100 in progress"}, {"tablename": "u_fom_facility_asset", "documentkey": "4716412101bd03103e48918ce4a0a67e", "fieldname": "u_service_notes", "oldvalue": "Routine quarterly service completed Feb 2025", "newvalue": "Active maintenance in progress per work order WO-2025-07100"}, {"tablename": "u_fom_room", "documentkey": "4316812101bd03103e48918ce4a0a60b", "fieldname": "u_room_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_fom_building", "documentkey": "0b16412101bd03103e48918ce4a0a672", "fieldname": "u_facility_manager", "oldvalue": "Robert Chen", "newvalue": "ESCALATION_REVIEW_REQUIRED"}, {"tablename": "u_fom_inspection_report", "documentkey": "8036452101bd03103e48918ce4a0a627", "fieldname": "u_overall_condition", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_fom_work_order", "documentkey": "0316412101bd03103e48918ce4a0a6ff", "fieldname": "u_work_notes", "oldvalue": "Initial assessment complete - parts ordered", "newvalue": "Work commenced - technician dispatched to site"}, {"tablename": "u_fom_work_order", "documentkey": "0316412101bd03103e48918ce4a0a6ff", "fieldname": "u_is_escalated", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_fom_inspection_report", "documentkey": "8036452101bd03103e48918ce4a0a627", "fieldname": "u_safety_hazard_identified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_inspection_report", "documentkey": "8036452101bd03103e48918ce4a0a627", "fieldname": "u_follow_up_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_technician", "documentkey": "4f16412101bd03103e48918ce4a0a6f4", "fieldname": "u_notes", "oldvalue": "Senior HVAC specialist - east campus", "newvalue": "Escalated WO WO-2025-07100 requires immediate attention. Senior HVAC specialist - east campus"}, {"tablename": "u_fom_work_order", "documentkey": "0316412101bd03103e48918ce4a0a6ff", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_fom_work_order", "documentkey": "0316412101bd03103e48918ce4a0a6ff", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_fom_inspection_report", "documentkey": "8036452101bd03103e48918ce4a0a627", "fieldname": "u_work_order", "oldvalue": "", "newvalue": "WO-2025-07100"}, {"tablename": "u_fom_inspection_report", "documentkey": "8036452101bd03103e48918ce4a0a627", "fieldname": "u_findings", "oldvalue": "", "newvalue": "Auto-generated inspection for critical work order WO-2025-07100"}, {"tablename": "u_fom_pm_schedule", "documentkey": "c316412101bd03103e48918ce4a0a6f8", "fieldname": "u_compliance_standard", "oldvalue": "ASHRAE 180-2018 Standard Practice", "newvalue": "Critical-Priority Accelerated Review"}, {"tablename": "u_fom_maintenance_contract", "documentkey": "c316412101bd03103e48918ce4a0a679", "fieldname": "u_escalation_threshold_pct", "oldvalue": "75", "newvalue": "90"}, {"tablename": "u_fom_technician", "documentkey": "4f16412101bd03103e48918ce4a0a6f4", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_facility_asset", "documentkey": "4716412101bd03103e48918ce4a0a67e", "fieldname": "u_service_notes", "oldvalue": "Active maintenance in progress per work order WO-2025-07100", "newvalue": "Escalated work order WO-2025-07100 active as of 2026-06-30 09:59:44. Active maintenance in progress per work order WO-2025-07100"}, {"tablename": "u_fom_inspection_report", "documentkey": "8036452101bd03103e48918ce4a0a627", "fieldname": "u_approval_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_vendor", "documentkey": "8316412101bd03103e48918ce4a0a66f", "fieldname": "u_notes", "oldvalue": "Preferred vendor for critical maintenance", "newvalue": "Critical escalated WO WO-2025-07100 - vendor review needed"}, {"tablename": "u_fom_pm_schedule", "documentkey": "c316412101bd03103e48918ce4a0a6f8", "fieldname": "u_frequency_days", "oldvalue": "90", "newvalue": "30"}, {"tablename": "u_fom_maintenance_contract", "documentkey": "c316412101bd03103e48918ce4a0a679", "fieldname": "u_contract_notes", "oldvalue": "Standard annual contract for campus HVAC systems", "newvalue": "Escalation triggered by WO WO-2025-07100 on 2026-06-30 09:59:44. Standard annual contract for campus HVAC systems"}], "ewm_logs": [{"sys_id": "4436812101bd03103e48918ce4a0a619", "u_br_name": "wo_in_progress_update_asset_status", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:59:43"}, {"sys_id": "4436812101bd03103e48918ce4a0a61d", "u_br_name": "escalated_critical_wo_update_linked", "u_table_name": "u_fom_room", "u_field_name": "u_room_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 09:59:43"}, {"sys_id": "4836812101bd03103e48918ce4a0a61f", "u_br_name": "escalated_critical_wo_update_linked", "u_table_name": "u_fom_vendor", "u_field_name": "u_notes", "u_old_value": "Preferred vendor for critical maintenance", "u_new_value": "Critical escalated WO WO-2025-07100 - vendor review needed", "u_error": "", "sys_created_on": "2026-06-30 09:59:43"}, {"sys_id": "4c36812101bd03103e48918ce4a0a61b", "u_br_name": "escalated_critical_wo_update_linked", "u_table_name": "u_fom_building", "u_field_name": "u_facility_manager", "u_old_value": "Robert Chen", "u_new_value": "ESCALATION_REVIEW_REQUIRED", "u_error": "", "sys_created_on": "2026-06-30 09:59:43"}, {"sys_id": "8836812101bd03103e48918ce4a0a617", "u_br_name": "wo_in_progress_update_asset_status", "u_table_name": "u_fom_work_order", "u_field_name": "u_work_notes", "u_old_value": "Work commenced - technician dispatched to site for emergency compressor repair", "u_new_value": "Work commenced - technician dispatched to site", "u_error": "", "sys_created_on": "2026-06-30 09:59:43"}, {"sys_id": "8836812101bd03103e48918ce4a0a618", "u_br_name": "wo_in_progress_update_asset_status", "u_table_name": "u_fom_work_order", "u_field_name": "u_priority", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:59:43"}, {"sys_id": "cc36812101bd03103e48918ce4a0a619", "u_br_name": "wo_in_progress_update_asset_status", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "Routine quarterly service completed Feb 2025", "u_new_value": "Active maintenance in progress per work order WO-2025-07100", "u_error": "", "sys_created_on": "2026-06-30 09:59:43"}, {"sys_id": "cc36812101bd03103e48918ce4a0a61d", "u_br_name": "escalated_critical_wo_update_linked", "u_table_name": "u_fom_room", "u_field_name": "u_notes", "u_old_value": "Houses primary HVAC equipment for east wing", "u_new_value": "Escalated critical WO WO-2025-07100 in progress", "u_error": "", "sys_created_on": "2026-06-30 09:59:43"}, {"sys_id": "0036452101bd03103e48918ce4a0a626", "u_br_name": "critical_wo_create_insp_update_pm", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_findings", "u_old_value": "", "u_new_value": "Auto-generated inspection for critical work order WO-2025-07100", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "0036452101bd03103e48918ce4a0a62b", "u_br_name": "wo_escalated_update_linked_records", "u_table_name": "u_fom_maintenance_contract", "u_field_name": "u_escalation_threshold_pct", "u_old_value": "75", "u_new_value": "90", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "0c36452101bd03103e48918ce4a0a628", "u_br_name": "critical_wo_create_insp_update_pm", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_compliance_standard", "u_old_value": "ASHRAE 180-2018 Standard Practice", "u_new_value": "Critical-Priority Accelerated Review", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "1c36452101bd03103e48918ce4a0a62e", "u_br_name": "wo_escalated_update_linked_records", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "Active maintenance in progress per work order WO-2025-07100", "u_new_value": "Escalated work order WO-2025-07100 active as of 2026-06-30 09:59:44. Active maintenance in progress per work order WO-2025-07100", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "4836452101bd03103e48918ce4a0a626", "u_br_name": "critical_wo_create_insp_update_pm", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_approval_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "4836452101bd03103e48918ce4a0a62c", "u_br_name": "wo_escalated_update_linked_records", "u_table_name": "u_fom_technician", "u_field_name": "u_availability_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "8036452101bd03103e48918ce4a0a628", "u_br_name": "critical_wo_create_insp_update_pm", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_frequency_days", "u_old_value": "90", "u_new_value": "30", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "8436452101bd03103e48918ce4a0a62a", "u_br_name": "wo_escalated_update_linked_records", "u_table_name": "u_fom_maintenance_contract", "u_field_name": "u_contract_notes", "u_old_value": "Standard annual contract for campus HVAC systems", "u_new_value": "Escalation triggered by WO WO-2025-07100 on 2026-06-30 09:59:44. Standard annual contract for campus HVAC systems", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "8c36452101bd03103e48918ce4a0a624", "u_br_name": "critical_wo_create_insp_update_pm", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_work_order", "u_old_value": "", "u_new_value": "WO-2025-07100", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "c036452101bd03103e48918ce4a0a62d", "u_br_name": "wo_escalated_update_linked_records", "u_table_name": "u_fom_technician", "u_field_name": "u_notes", "u_old_value": "Senior HVAC specialist - east campus", "u_new_value": "Escalated WO WO-2025-07100 requires immediate attention. Senior HVAC specialist - east campus", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}, {"sys_id": "c436452101bd03103e48918ce4a0a625", "u_br_name": "critical_wo_create_insp_update_pm", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_overall_condition", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 09:59:44"}], "metadata": "{\"domain\": \"facility_management\", \"primary_table\": \"u_fom_work_order\", \"topology\": \"flat\", \"num_brs\": \"4\", \"total_brs_fired\": 4, \"expected_br_count\": 4, \"all_brs_fired\": true, \"audit_count\": 23}"} {"tool_name": "insert_fom_work_order", "parameters": "{\"table_name\": \"u_fom_work_order\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"WO-2025-00198\", \"u_facility_asset\": \"@facility_asset_01.sys_id\", \"u_assigned_technician\": \"@tech_01.sys_id\", \"u_priority\": \"1\", \"u_short_description\": \"Critical failure on Rooftop AHU Unit 3 - compressor overheating\", \"u_estimated_cost\": 12500.0, \"u_scheduled_start\": \"2025-07-10 08:00:00\", \"u_scheduled_end\": \"2025-07-12 17:00:00\"}}", "seed_data": null, "supporting_data": "{\"tech_01\": {\"u_name\": \"Carlos Mendez\", \"u_notes\": \"Senior HVAC specialist\", \"u_skill_level\": \"3\", \"u_department\": \"\", \"u_hourly_rate\": \"85\", \"u_email\": \"carlos.mendez@facility.example.com\", \"u_active_work_order_count\": \"2\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"TECH-4821\", \"sys_updated_on\": \"2026-06-30 10:00:36\", \"sys_tags\": \"\", \"u_certification_categories\": \"HVAC,Electrical\", \"u_is_active\": \"true\", \"sys_id\": \"c456416101bd03103e48918ce4a0a63a\", \"u_availability_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0147\", \"sys_created_on\": \"2026-06-30 10:00:16\", \"u_hire_date\": \"2019-03-15\", \"u_certification_expiry\": \"2026-06-30\", \"sys_created_by\": \"admin\"}, \"facility_asset_01\": {\"u_name\": \"Rooftop AHU Unit 3\", \"u_manufacturer\": \"Carrier\", \"u_replacement_cost\": \"45000\", \"u_asset_category\": \"1\", \"sys_mod_count\": \"1\", \"u_model_number\": \"50XC-A24\", \"u_next_service_date\": \"2025-05-01\", \"u_maintenance_contract\": \"\", \"sys_updated_on\": \"2026-06-30 10:00:36\", \"sys_tags\": \"\", \"u_asset_tag\": \"FA-HVAC-00712\", \"sys_id\": \"0056416101bd03103e48918ce4a0a624\", \"u_building\": \"\", \"u_room\": \"\", \"sys_updated_by\": \"admin\", \"u_warranty_expiry\": \"2027-08-10\", \"sys_created_on\": \"2026-06-30 10:00:16\", \"u_last_service_date\": \"2024-11-01\", \"u_install_date\": \"2020-08-10\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_service_notes\": \"Asset flagged for maintenance per critical work order WO-2025-00198\"}, \"pm_schedule_01\": {\"u_assigned_technician\": \"c456416101bd03103e48918ce4a0a63a\", \"u_estimated_cost\": \"350\", \"u_compliance_standard\": \"NFPA-2024-TIME-SUSPENDED\", \"sys_mod_count\": \"1\", \"u_schedule_number\": \"PMS-2025-0034\", \"sys_updated_on\": \"2026-06-30 10:00:36\", \"sys_tags\": \"\", \"u_is_active\": \"false\", \"u_schedule_type\": \"1\", \"sys_id\": \"4856416101bd03103e48918ce4a0a67b\", \"u_frequency_days\": \"90\", \"u_next_due_date\": \"2025-03-15\", \"sys_updated_by\": \"admin\", \"u_last_run_date\": \"2026-06-30\", \"u_facility_asset\": \"0056416101bd03103e48918ce4a0a624\", \"sys_created_on\": \"2026-06-30 10:00:16\", \"u_estimated_duration_hrs\": \"0\", \"u_task_checklist\": \"Schedule suspended - asset under maintenance;Review upon asset return to service\", \"u_schedule_name\": \"HOLD - Asset Under Maintenance\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fom_work_order\": {\"u_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_actual_cost\": {\"type\": \"decimal\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_work_notes\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_fom_maintenance_contract\"}}, \"u_fom_facility_asset\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room\": {\"FK\": \"u_fom_room\"}, \"u_asset_category\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_service_date\": {\"type\": \"str\"}, \"u_next_service_date\": {\"type\": \"str\"}, \"u_warranty_expiry\": {\"type\": \"str\"}, \"u_replacement_cost\": {\"type\": \"decimal\"}, \"u_maintenance_contract\": {\"FK\": \"u_fom_maintenance_contract\"}, \"u_service_notes\": {\"type\": \"str\"}}, \"u_fom_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certification_categories\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_active_work_order_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}}, \"u_fom_inspection_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_work_order\": {\"FK\": \"u_fom_work_order\"}, \"u_inspector\": {\"FK\": \"u_fom_technician\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_overall_condition\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_safety_hazard_identified\": {\"type\": \"bool\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_estimated_repair_cost\": {\"type\": \"decimal\"}}, \"u_fom_maintenance_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_fom_vendor\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_cost_ceiling\": {\"type\": \"decimal\"}, \"u_total_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_covered_categories\": {\"type\": \"str\"}, \"u_escalation_threshold_pct\": {\"type\": \"decimal\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_sla_response_hours\": {\"type\": \"int\"}, \"u_contract_notes\": {\"type\": \"str\"}}, \"u_fom_building\": {\"u_building_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_total_floors\": {\"type\": \"int\"}, \"u_gross_area_sqft\": {\"type\": \"decimal\"}, \"u_construction_year\": {\"type\": \"int\"}, \"u_building_status\": {\"type\": \"str\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_annual_maintenance_budget\": {\"type\": \"decimal\"}, \"u_is_heritage_listed\": {\"type\": \"bool\"}}, \"u_fom_room\": {\"u_room_number\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room_name\": {\"type\": \"str\"}, \"u_floor_number\": {\"type\": \"int\"}, \"u_room_type\": {\"type\": \"str\"}, \"u_area_sqft\": {\"type\": \"decimal\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_is_restricted_access\": {\"type\": \"bool\"}, \"u_room_status\": {\"type\": \"str\"}, \"u_last_inspection_date\": {\"type\": \"str\"}, \"u_responsible_technician\": {\"FK\": \"u_fom_technician\"}, \"u_notes\": {\"type\": \"str\"}, \"u_hvac_zone\": {\"type\": \"str\"}}, \"u_fom_pm_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_schedule_name\": {\"type\": \"str\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_last_run_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_estimated_duration_hrs\": {\"type\": \"decimal\"}, \"u_task_checklist\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_schedule_type\": {\"type\": \"str\"}, \"u_compliance_standard\": {\"type\": \"str\"}}, \"u_fom_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_service_categories\": {\"type\": \"str\"}, \"u_rating\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_insurance_expiry\": {\"type\": \"str\"}, \"u_total_contracts\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fom_department\": {\"u_department_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_spent\": {\"type\": \"decimal\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_technician_count\": {\"type\": \"int\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "wo_insert_defaults_critical_priority", "fires_on_table": "u_fom_work_order", "filter_condition": "u_priority=1^u_facility_assetISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set state to New\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '1');\n _ewmLog('u_fom_work_order', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Set is_escalated to false by default\n var oldEsc = current.getValue('u_is_escalated');\n current.setValue('u_is_escalated', 'false');\n _ewmLog('u_fom_work_order', 'u_is_escalated', oldEsc, current.getValue('u_is_escalated'), '');\n\n // 3. Set actual_cost to 0\n var oldActual = current.getValue('u_actual_cost');\n current.setValue('u_actual_cost', '0');\n _ewmLog('u_fom_work_order', 'u_actual_cost', oldActual, current.getValue('u_actual_cost'), '');\n\n // 4. Set work_notes with initial triage note for critical priority\n var oldNotes = current.getValue('u_work_notes');\n current.setValue('u_work_notes', 'Critical priority work order created - immediate triage required');\n _ewmLog('u_fom_work_order', 'u_work_notes', oldNotes, current.getValue('u_work_notes'), '');\n\n // 5. Set resolution_notes to empty placeholder\n var oldRes = current.getValue('u_resolution_notes');\n current.setValue('u_resolution_notes', 'Awaiting assignment and resolution');\n _ewmLog('u_fom_work_order', 'u_resolution_notes', oldRes, current.getValue('u_resolution_notes'), '');\n\n})(current, previous);"}, {"name": "escalated_critical_wo_in_progress", "fires_on_table": "u_fom_work_order", "filter_condition": "u_state=1^u_priority=1^u_is_escalated=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked facility asset status to Under Maintenance and service_notes\n var assetRef = current.getValue('u_facility_asset');\n if (assetRef) {\n var gr = new GlideRecord('u_fom_facility_asset');\n gr.addQuery('sys_id', assetRef);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_fom_facility_asset', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldSvcNotes = gr.getValue('u_service_notes');\n gr.setValue('u_service_notes', 'Asset flagged for maintenance per critical work order ' + current.getValue('u_number'));\n _ewmLog('u_fom_facility_asset', 'u_service_notes', oldSvcNotes, gr.getValue('u_service_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "asset_maint_suspend_pm_schedules", "fires_on_table": "u_fom_facility_asset", "filter_condition": "u_statusCHANGESTO2^u_asset_category=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var assetSysId = current.getUniqueValue();\n var todayStr = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n\n var gr = new GlideRecord('u_fom_pm_schedule');\n gr.addQuery('u_facility_asset', assetSysId);\n gr.query();\n while (gr.next()) {\n // 1. Deactivate the PM schedule\n var oldActive = gr.getValue('u_is_active');\n gr.setValue('u_is_active', 'false');\n _ewmLog('u_fom_pm_schedule', 'u_is_active', oldActive, gr.getValue('u_is_active'), '');\n\n // 2. Update last_run_date to today\n var oldLastRun = gr.getValue('u_last_run_date');\n gr.setValue('u_last_run_date', todayStr);\n _ewmLog('u_fom_pm_schedule', 'u_last_run_date', oldLastRun, gr.getValue('u_last_run_date'), '');\n\n // 3. Append maintenance hold note to schedule_name\n var oldName = gr.getValue('u_schedule_name');\n gr.setValue('u_schedule_name', 'HOLD - Asset Under Maintenance');\n _ewmLog('u_fom_pm_schedule', 'u_schedule_name', oldName, gr.getValue('u_schedule_name'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "pm_schedule_suspended_compliance_update", "fires_on_table": "u_fom_pm_schedule", "filter_condition": "u_is_activeCHANGESTOfalse^u_schedule_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update compliance standard to reflect suspended state\n var oldCompliance = current.getValue('u_compliance_standard');\n current.setValue('u_compliance_standard', 'NFPA-2024-TIME-SUSPENDED');\n _ewmLog('u_fom_pm_schedule', 'u_compliance_standard', oldCompliance, current.getValue('u_compliance_standard'), '');\n\n // 2. Update task checklist to reflect hold status\n var oldChecklist = current.getValue('u_task_checklist');\n current.setValue('u_task_checklist', 'Schedule suspended - asset under maintenance;Review upon asset return to service');\n _ewmLog('u_fom_pm_schedule', 'u_task_checklist', oldChecklist, current.getValue('u_task_checklist'), '');\n\n // 3. Set estimated duration to 0 since schedule is on hold\n var oldDuration = current.getValue('u_estimated_duration_hrs');\n current.setValue('u_estimated_duration_hrs', '0');\n _ewmLog('u_fom_pm_schedule', 'u_estimated_duration_hrs', oldDuration, current.getValue('u_estimated_duration_hrs'), '');\n\n // 2. Update the assigned technician availability and work order count\n var techRef = current.getValue('u_assigned_technician');\n if (techRef) {\n var gr = new GlideRecord('u_fom_technician');\n gr.addQuery('sys_id', techRef);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_availability_status');\n gr.setValue('u_availability_status', '2');\n _ewmLog('u_fom_technician', 'u_availability_status', oldStatus, gr.getValue('u_availability_status'), '');\n\n var oldCount = gr.getValue('u_active_work_order_count');\n var newCount = Math.max((parseInt(oldCount, 10) || 0) - 1, 0);\n gr.setValue('u_active_work_order_count', String(newCount));\n _ewmLog('u_fom_technician', 'u_active_work_order_count', oldCount, gr.getValue('u_active_work_order_count'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "tech_assign_create_inspection_report", "fires_on_table": "u_fom_technician", "filter_condition": "u_availability_statusCHANGESTO2^u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_fom_inspection_report');\n gr.initialize();\n\n gr.setValue('u_inspector', current.getUniqueValue());\n _ewmLog('u_fom_inspection_report', 'u_inspector', '', current.getUniqueValue(), '');\n\n var nowDT = new GlideDateTime().getDisplayValue();\n gr.setValue('u_inspection_date', nowDT);\n _ewmLog('u_fom_inspection_report', 'u_inspection_date', '', nowDT, '');\n\n gr.setValue('u_overall_condition', '2');\n _ewmLog('u_fom_inspection_report', 'u_overall_condition', '', '2', '');\n\n gr.setValue('u_approval_status', '1');\n _ewmLog('u_fom_inspection_report', 'u_approval_status', '', '1', '');\n\n gr.setValue('u_safety_hazard_identified', 'false');\n _ewmLog('u_fom_inspection_report', 'u_safety_hazard_identified', '', 'false', '');\n\n gr.setValue('u_findings', 'Auto-generated inspection report for technician ' + current.getValue('u_name') + ' upon assignment. Pending site visit findings.');\n _ewmLog('u_fom_inspection_report', 'u_findings', '', 'Auto-generated inspection report for technician ' + current.getValue('u_name') + ' upon assignment. Pending site visit findings.', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_work_notes", "oldvalue": "", "newvalue": "Critical priority work order created - immediate triage required"}, {"tablename": "u_fom_technician", "documentkey": "c456416101bd03103e48918ce4a0a63a", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_scheduled_end", "oldvalue": "", "newvalue": "2025-07-12 17:00:00"}, {"tablename": "u_fom_inspection_report", "documentkey": "8166896101bd03103e48918ce4a0a6d8", "fieldname": "u_inspector", "oldvalue": "", "newvalue": "c456416101bd03103e48918ce4a0a63a"}, {"tablename": "u_fom_pm_schedule", "documentkey": "4856416101bd03103e48918ce4a0a67b", "fieldname": "u_last_run_date", "oldvalue": "2024-12-15", "newvalue": "2026-06-30"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_facility_asset", "oldvalue": "", "newvalue": "0056416101bd03103e48918ce4a0a624"}, {"tablename": "u_fom_facility_asset", "documentkey": "0056416101bd03103e48918ce4a0a624", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_estimated_cost", "oldvalue": "", "newvalue": "12500"}, {"tablename": "u_fom_inspection_report", "documentkey": "8166896101bd03103e48918ce4a0a6d8", "fieldname": "u_safety_hazard_identified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_actual_cost", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_inspection_report", "documentkey": "8166896101bd03103e48918ce4a0a6d8", "fieldname": "u_follow_up_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_pm_schedule", "documentkey": "4856416101bd03103e48918ce4a0a67b", "fieldname": "u_estimated_duration_hrs", "oldvalue": "4", "newvalue": "0"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_short_description", "oldvalue": "", "newvalue": "Critical failure on Rooftop AHU Unit 3 - compressor overheating"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_number", "oldvalue": "", "newvalue": "WO-2025-00198"}, {"tablename": "u_fom_facility_asset", "documentkey": "0056416101bd03103e48918ce4a0a624", "fieldname": "u_service_notes", "oldvalue": "Routine maintenance up to date", "newvalue": "Asset flagged for maintenance per critical work order WO-2025-00198"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_inspection_report", "documentkey": "8166896101bd03103e48918ce4a0a6d8", "fieldname": "u_approval_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_pm_schedule", "documentkey": "4856416101bd03103e48918ce4a0a67b", "fieldname": "u_compliance_standard", "oldvalue": "NFPA-2024", "newvalue": "NFPA-2024-TIME-SUSPENDED"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_inspection_report", "documentkey": "8166896101bd03103e48918ce4a0a6d8", "fieldname": "u_findings", "oldvalue": "", "newvalue": "Auto-generated inspection report for technician Carlos Mendez upon assignment. Pending site visit findings."}, {"tablename": "u_fom_pm_schedule", "documentkey": "4856416101bd03103e48918ce4a0a67b", "fieldname": "u_task_checklist", "oldvalue": "Inspect filters;Replace filters;Test airflow;Log readings", "newvalue": "Schedule suspended - asset under maintenance;Review upon asset return to service"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_scheduled_start", "oldvalue": "", "newvalue": "2025-07-10 08:00:00"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_assigned_technician", "oldvalue": "", "newvalue": "c456416101bd03103e48918ce4a0a63a"}, {"tablename": "u_fom_technician", "documentkey": "c456416101bd03103e48918ce4a0a63a", "fieldname": "u_active_work_order_count", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_is_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_inspection_report", "documentkey": "8166896101bd03103e48918ce4a0a6d8", "fieldname": "u_overall_condition", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_fom_pm_schedule", "documentkey": "4856416101bd03103e48918ce4a0a67b", "fieldname": "u_is_active", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_fom_work_order", "documentkey": "4966416101bd03103e48918ce4a0a698", "fieldname": "u_resolution_notes", "oldvalue": "", "newvalue": "Awaiting assignment and resolution"}, {"tablename": "u_fom_inspection_report", "documentkey": "8166896101bd03103e48918ce4a0a6d8", "fieldname": "u_inspection_date", "oldvalue": "", "newvalue": "2026-06-30 03:00:36"}, {"tablename": "u_fom_pm_schedule", "documentkey": "4856416101bd03103e48918ce4a0a67b", "fieldname": "u_schedule_name", "oldvalue": "Quarterly HVAC Filter Replacement", "newvalue": "HOLD - Asset Under Maintenance"}], "ewm_logs": [{"sys_id": "0166896101bd03103e48918ce4a0a6d7", "u_br_name": "tech_assign_create_inspection_report", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_safety_hazard_identified", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "0566896101bd03103e48918ce4a0a6d1", "u_br_name": "pm_schedule_suspended_compliance_update", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_task_checklist", "u_old_value": "Inspect filters;Replace filters;Test airflow;Log readings", "u_new_value": "Schedule suspended - asset under maintenance;Review upon asset return to service", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "0966416101bd03103e48918ce4a0a69b", "u_br_name": "wo_insert_defaults_critical_priority", "u_table_name": "u_fom_work_order", "u_field_name": "u_resolution_notes", "u_old_value": "", "u_new_value": "Awaiting assignment and resolution", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "0d66416101bd03103e48918ce4a0a699", "u_br_name": "wo_insert_defaults_critical_priority", "u_table_name": "u_fom_work_order", "u_field_name": "u_is_escalated", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "0d66896101bd03103e48918ce4a0a6d4", "u_br_name": "tech_assign_create_inspection_report", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_inspector", "u_old_value": "", "u_new_value": "c456416101bd03103e48918ce4a0a63a", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "4166416101bd03103e48918ce4a0a69e", "u_br_name": "escalated_critical_wo_in_progress", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "Routine maintenance up to date", "u_new_value": "Asset flagged for maintenance per critical work order WO-2025-00198", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "4566416101bd03103e48918ce4a0a6a0", "u_br_name": "asset_maint_suspend_pm_schedules", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_last_run_date", "u_old_value": "2024-12-15", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "4566896101bd03103e48918ce4a0a6d5", "u_br_name": "tech_assign_create_inspection_report", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_inspection_date", "u_old_value": "", "u_new_value": "2026-06-30 03:00:36", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "4966896101bd03103e48918ce4a0a6d2", "u_br_name": "pm_schedule_suspended_compliance_update", "u_table_name": "u_fom_technician", "u_field_name": "u_availability_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "4966896101bd03103e48918ce4a0a6d7", "u_br_name": "tech_assign_create_inspection_report", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_findings", "u_old_value": "", "u_new_value": "Auto-generated inspection report for technician Carlos Mendez upon assignment. Pending site visit findings.", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "4d66416101bd03103e48918ce4a0a698", "u_br_name": "wo_insert_defaults_critical_priority", "u_table_name": "u_fom_work_order", "u_field_name": "u_state", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "8566416101bd03103e48918ce4a0a69a", "u_br_name": "wo_insert_defaults_critical_priority", "u_table_name": "u_fom_work_order", "u_field_name": "u_actual_cost", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "8966896101bd03103e48918ce4a0a6cf", "u_br_name": "asset_maint_suspend_pm_schedules", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_schedule_name", "u_old_value": "Quarterly HVAC Filter Replacement", "u_new_value": "HOLD - Asset Under Maintenance", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "8966896101bd03103e48918ce4a0a6d0", "u_br_name": "pm_schedule_suspended_compliance_update", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_compliance_standard", "u_old_value": "NFPA-2024", "u_new_value": "NFPA-2024-TIME-SUSPENDED", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "8d66896101bd03103e48918ce4a0a6d1", "u_br_name": "pm_schedule_suspended_compliance_update", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_estimated_duration_hrs", "u_old_value": "4", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "8d66896101bd03103e48918ce4a0a6d5", "u_br_name": "tech_assign_create_inspection_report", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_overall_condition", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "c166896101bd03103e48918ce4a0a6d3", "u_br_name": "pm_schedule_suspended_compliance_update", "u_table_name": "u_fom_technician", "u_field_name": "u_active_work_order_count", "u_old_value": "3", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "c566416101bd03103e48918ce4a0a69d", "u_br_name": "escalated_critical_wo_in_progress", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "c566896101bd03103e48918ce4a0a6d6", "u_br_name": "tech_assign_create_inspection_report", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_approval_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "c966416101bd03103e48918ce4a0a69f", "u_br_name": "asset_maint_suspend_pm_schedules", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_is_active", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}, {"sys_id": "cd66416101bd03103e48918ce4a0a69a", "u_br_name": "wo_insert_defaults_critical_priority", "u_table_name": "u_fom_work_order", "u_field_name": "u_work_notes", "u_old_value": "", "u_new_value": "Critical priority work order created - immediate triage required", "u_error": "", "sys_created_on": "2026-06-30 10:00:36"}], "metadata": "{\"domain\": \"facility_management\", \"primary_table\": \"u_fom_work_order\", \"topology\": \"linear\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 30}"} {"tool_name": "update_fom_work_order", "parameters": "{\"table_name\": \"u_fom_work_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"WO-CASCADE-0001\", \"u_assigned_technician\": \"6b8f4121013143103e48918ce4a0a60a\", \"u_work_notes\": \"Tenant reported excessive noise from rooftop unit\", \"u_estimated_cost\": \"3500\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:40:59\", \"u_is_escalated\": \"false\", \"sys_tags\": \"\", \"u_scheduled_end\": \"2025-07-15 17:00:00\", \"u_actual_cost\": \"0\", \"u_priority\": \"2\", \"sys_id\": \"ef8f4121013143103e48918ce4a0a60d\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_facility_asset\": \"ef8f0121013143103e48918ce4a0a6eb\", \"u_short_description\": \"Rooftop AHU Unit 3 - unusual vibration and noise during operation\", \"sys_created_on\": \"2026-06-30 10:40:39\", \"u_contract\": \"678f0121013143103e48918ce4a0a6d5\", \"u_scheduled_start\": \"2025-07-15 08:00:00\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"building_main\": {\"u_name\": \"Northgate Facility Center\", \"u_country\": \"US\", \"u_department\": \"\", \"u_city\": \"Denver\", \"u_building_code\": \"BLD-CASCADE-001\", \"u_address\": \"450 Industrial Blvd\", \"sys_mod_count\": \"0\", \"u_facility_manager\": \"Jane Morrison\", \"sys_updated_on\": \"2026-06-30 10:40:39\", \"sys_tags\": \"\", \"u_is_heritage_listed\": \"false\", \"u_gross_area_sqft\": \"52000\", \"sys_id\": \"238f0121013143103e48918ce4a0a6d2\", \"u_building_status\": \"1\", \"u_total_floors\": \"4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:40:39\", \"u_construction_year\": \"2005\", \"sys_created_by\": \"admin\", \"u_annual_maintenance_budget\": \"250000\"}, \"vendor_main\": {\"u_name\": \"Summit HVAC Services\", \"u_notes\": \"Reliable vendor with 10 years of service history\", \"u_country\": \"US\", \"u_contact_phone\": \"303-555-0142\", \"u_service_categories\": \"HVAC, Refrigeration, Ventilation\", \"sys_mod_count\": \"0\", \"u_rating\": \"3\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 10:40:39\", \"sys_tags\": \"\", \"u_total_contracts\": \"5\", \"u_insurance_expiry\": \"2026-06-30\", \"u_vendor_code\": \"VND-CASCADE-001\", \"sys_id\": \"6b8f0121013143103e48918ce4a0a6e8\", \"u_contact_name\": \"Robert Chen\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"rchen@summithvac.com\", \"sys_created_on\": \"2026-06-30 10:40:39\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_covered_categories\": \"HVAC\", \"u_name\": \"Northgate HVAC Full Service Agreement\", \"sys_mod_count\": \"0\", \"u_total_contract_value\": \"75000\", \"u_vendor\": \"6b8f0121013143103e48918ce4a0a6e8\", \"sys_updated_on\": \"2026-06-30 10:40:39\", \"u_contract_number\": \"MC-CASCADE-2025-001\", \"sys_tags\": \"\", \"u_escalation_threshold_pct\": \"50\", \"u_auto_renew\": \"true\", \"u_cost_ceiling\": \"100000\", \"sys_id\": \"678f0121013143103e48918ce4a0a6d5\", \"sys_updated_by\": \"admin\", \"u_contract_notes\": \"Standard annual HVAC maintenance contract\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 10:40:39\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_sla_response_hours\": \"8\"}, \"asset_main\": {\"u_name\": \"Rooftop AHU Unit 3\", \"u_manufacturer\": \"Carrier\", \"u_replacement_cost\": \"45000\", \"u_asset_category\": \"1\", \"sys_mod_count\": \"1\", \"u_model_number\": \"50XC-A24\", \"u_next_service_date\": \"2025-05-20\", \"u_maintenance_contract\": \"678f0121013143103e48918ce4a0a6d5\", \"sys_updated_on\": \"2026-06-30 10:41:00\", \"sys_tags\": \"\", \"u_asset_tag\": \"FA-CASCADE-001\", \"sys_id\": \"ef8f0121013143103e48918ce4a0a6eb\", \"u_building\": \"238f0121013143103e48918ce4a0a6d2\", \"u_room\": \"\", \"sys_updated_by\": \"admin\", \"u_warranty_expiry\": \"2028-03-15\", \"sys_created_on\": \"2026-06-30 10:40:39\", \"u_last_service_date\": \"2026-06-30\", \"u_install_date\": \"2018-03-15\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_service_notes\": \"Work order WO-CASCADE-0001 now in progress\"}, \"technician_main\": {\"u_name\": \"Marcus Rivera\", \"u_notes\": \"Assigned to WO WO-CASCADE-0001 - in progress\", \"u_skill_level\": \"3\", \"u_department\": \"\", \"u_hourly_rate\": \"65\", \"u_email\": \"mrivera@facilities.org\", \"u_active_work_order_count\": \"3\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"TECH-CASCADE-001\", \"sys_updated_on\": \"2026-06-30 10:41:00\", \"sys_tags\": \"\", \"u_certification_categories\": \"HVAC, Refrigeration\", \"u_is_active\": \"true\", \"sys_id\": \"6b8f4121013143103e48918ce4a0a60a\", \"u_availability_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_phone\": \"303-555-0198\", \"sys_created_on\": \"2026-06-30 10:40:39\", \"u_hire_date\": \"2019-06-01\", \"u_certification_expiry\": \"2026-12-31\", \"sys_created_by\": \"admin\"}, \"pm_schedule_main\": {\"u_assigned_technician\": \"6b8f4121013143103e48918ce4a0a60a\", \"u_estimated_cost\": \"450\", \"u_compliance_standard\": \"ASHRAE-180-2018\", \"sys_mod_count\": \"0\", \"u_schedule_number\": \"PM-CASCADE-001\", \"sys_updated_on\": \"2026-06-30 10:40:39\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_schedule_type\": \"1\", \"sys_id\": \"2b8f0121013143103e48918ce4a0a6ef\", \"u_frequency_days\": \"90\", \"u_next_due_date\": \"2025-04-15\", \"sys_updated_by\": \"admin\", \"u_last_run_date\": \"2025-01-15\", \"u_facility_asset\": \"ef8f0121013143103e48918ce4a0a6eb\", \"sys_created_on\": \"2026-06-30 10:40:39\", \"u_estimated_duration_hrs\": \"3.5\", \"u_task_checklist\": \"1. Check filters 2. Inspect coils 3. Test controls 4. Verify airflow\", \"u_schedule_name\": \"Quarterly AHU Inspection\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fom_work_order\": {\"u_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_actual_cost\": {\"type\": \"decimal\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_work_notes\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_fom_maintenance_contract\"}}, \"u_fom_facility_asset\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room\": {\"FK\": \"u_fom_room\"}, \"u_asset_category\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_service_date\": {\"type\": \"str\"}, \"u_next_service_date\": {\"type\": \"str\"}, \"u_warranty_expiry\": {\"type\": \"str\"}, \"u_replacement_cost\": {\"type\": \"decimal\"}, \"u_maintenance_contract\": {\"FK\": \"u_fom_maintenance_contract\"}, \"u_service_notes\": {\"type\": \"str\"}}, \"u_fom_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certification_categories\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_active_work_order_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}}, \"u_fom_inspection_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_work_order\": {\"FK\": \"u_fom_work_order\"}, \"u_inspector\": {\"FK\": \"u_fom_technician\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_overall_condition\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_safety_hazard_identified\": {\"type\": \"bool\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_estimated_repair_cost\": {\"type\": \"decimal\"}}, \"u_fom_maintenance_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_fom_vendor\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_cost_ceiling\": {\"type\": \"decimal\"}, \"u_total_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_covered_categories\": {\"type\": \"str\"}, \"u_escalation_threshold_pct\": {\"type\": \"decimal\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_sla_response_hours\": {\"type\": \"int\"}, \"u_contract_notes\": {\"type\": \"str\"}}, \"u_fom_building\": {\"u_building_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_total_floors\": {\"type\": \"int\"}, \"u_gross_area_sqft\": {\"type\": \"decimal\"}, \"u_construction_year\": {\"type\": \"int\"}, \"u_building_status\": {\"type\": \"str\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_annual_maintenance_budget\": {\"type\": \"decimal\"}, \"u_is_heritage_listed\": {\"type\": \"bool\"}}, \"u_fom_room\": {\"u_room_number\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room_name\": {\"type\": \"str\"}, \"u_floor_number\": {\"type\": \"int\"}, \"u_room_type\": {\"type\": \"str\"}, \"u_area_sqft\": {\"type\": \"decimal\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_is_restricted_access\": {\"type\": \"bool\"}, \"u_room_status\": {\"type\": \"str\"}, \"u_last_inspection_date\": {\"type\": \"str\"}, \"u_responsible_technician\": {\"FK\": \"u_fom_technician\"}, \"u_notes\": {\"type\": \"str\"}, \"u_hvac_zone\": {\"type\": \"str\"}}, \"u_fom_pm_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_schedule_name\": {\"type\": \"str\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_last_run_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_estimated_duration_hrs\": {\"type\": \"decimal\"}, \"u_task_checklist\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_schedule_type\": {\"type\": \"str\"}, \"u_compliance_standard\": {\"type\": \"str\"}}, \"u_fom_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_service_categories\": {\"type\": \"str\"}, \"u_rating\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_insurance_expiry\": {\"type\": \"str\"}, \"u_total_contracts\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fom_department\": {\"u_department_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_spent\": {\"type\": \"decimal\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_technician_count\": {\"type\": \"int\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "wo_in_progress_update_asset_tech", "fires_on_table": "u_fom_work_order", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Facility Asset to Under Maintenance\n var assetRef = current.getValue('u_facility_asset');\n if (assetRef) {\n var grAsset = new GlideRecord('u_fom_facility_asset');\n grAsset.addQuery('sys_id', assetRef);\n grAsset.query();\n if (grAsset.next()) {\n var oldStatus = grAsset.getValue('u_status');\n grAsset.setValue('u_status', '2');\n _ewmLog('u_fom_facility_asset', 'u_status', oldStatus, grAsset.getValue('u_status'), '');\n\n var oldLastService = grAsset.getValue('u_last_service_date');\n var today = new GlideDateTime().getDate().toString();\n grAsset.setValue('u_last_service_date', today);\n _ewmLog('u_fom_facility_asset', 'u_last_service_date', oldLastService, grAsset.getValue('u_last_service_date'), '');\n\n var oldNotes = grAsset.getValue('u_service_notes');\n grAsset.setValue('u_service_notes', 'Work order ' + current.getValue('u_number') + ' now in progress');\n _ewmLog('u_fom_facility_asset', 'u_service_notes', oldNotes, grAsset.getValue('u_service_notes'), '');\n\n try {\n var r1 = grAsset.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on facility asset: ' + grAsset.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the assigned Technician to On Assignment\n var techRef = current.getValue('u_assigned_technician');\n if (techRef) {\n var grTech = new GlideRecord('u_fom_technician');\n grTech.addQuery('sys_id', techRef);\n grTech.query();\n if (grTech.next()) {\n var oldAvail = grTech.getValue('u_availability_status');\n grTech.setValue('u_availability_status', '2');\n _ewmLog('u_fom_technician', 'u_availability_status', oldAvail, grTech.getValue('u_availability_status'), '');\n\n var oldCount = parseInt(grTech.getValue('u_active_work_order_count') || '0', 10);\n var newCount = oldCount + 1;\n grTech.setValue('u_active_work_order_count', newCount);\n _ewmLog('u_fom_technician', 'u_active_work_order_count', String(oldCount), grTech.getValue('u_active_work_order_count'), '');\n\n var oldTechNotes = grTech.getValue('u_notes');\n grTech.setValue('u_notes', 'Assigned to WO ' + current.getValue('u_number') + ' - in progress');\n _ewmLog('u_fom_technician', 'u_notes', oldTechNotes, grTech.getValue('u_notes'), '');\n\n try {\n var r2 = grTech.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on technician: ' + grTech.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "asset_update_create_inspection", "fires_on_table": "u_fom_facility_asset", "filter_condition": "u_status=2^u_asset_category=1^u_service_notesISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_fom_inspection_report');\n gr.initialize();\n\n gr.setValue('u_overall_condition', '3');\n _ewmLog('u_fom_inspection_report', 'u_overall_condition', '', '3', '');\n\n gr.setValue('u_findings', 'Auto-generated inspection for HVAC asset under maintenance: ' + current.getValue('u_name'));\n _ewmLog('u_fom_inspection_report', 'u_findings', '', 'Auto-generated inspection for HVAC asset under maintenance: ' + current.getValue('u_name'), '');\n\n gr.setValue('u_approval_status', '1');\n _ewmLog('u_fom_inspection_report', 'u_approval_status', '', '1', '');\n\n gr.setValue('u_safety_hazard_identified', 'true');\n _ewmLog('u_fom_inspection_report', 'u_safety_hazard_identified', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n})(current, previous);"}, {"name": "insp_critical_hazard_update_contract", "fires_on_table": "u_fom_inspection_report", "filter_condition": "u_overall_condition=3^u_safety_hazard_identified=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var woRef = current.getValue('u_work_order');\n if (!woRef) { return; }\n\n var woGr = new GlideRecord('u_fom_work_order');\n if (!woGr.get(woRef)) { return; }\n\n var contractRef = woGr.getValue('u_contract');\n if (!contractRef) { return; }\n\n var gr = new GlideRecord('u_fom_maintenance_contract');\n if (gr.get(contractRef)) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '1');\n _ewmLog('u_fom_maintenance_contract', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldThreshold = gr.getValue('u_escalation_threshold_pct');\n gr.setValue('u_escalation_threshold_pct', '75');\n _ewmLog('u_fom_maintenance_contract', 'u_escalation_threshold_pct', oldThreshold, gr.getValue('u_escalation_threshold_pct'), '');\n\n var oldSla = gr.getValue('u_sla_response_hours');\n gr.setValue('u_sla_response_hours', '4');\n _ewmLog('u_fom_maintenance_contract', 'u_sla_response_hours', oldSla, gr.getValue('u_sla_response_hours'), '');\n\n var oldAutoRenew = gr.getValue('u_auto_renew');\n gr.setValue('u_auto_renew', 'false');\n _ewmLog('u_fom_maintenance_contract', 'u_auto_renew', oldAutoRenew, gr.getValue('u_auto_renew'), '');\n\n var oldNotes = gr.getValue('u_contract_notes');\n gr.setValue('u_contract_notes', 'Critical safety hazard identified during inspection - report ' + current.getValue('u_report_number') + '. Escalation threshold and SLA adjusted.');\n _ewmLog('u_fom_maintenance_contract', 'u_contract_notes', oldNotes, gr.getValue('u_contract_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "contract_update_cascade_ops", "fires_on_table": "u_fom_maintenance_contract", "filter_condition": "u_status=1^u_auto_renew=false", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the vendor linked to this contract \u2014 set rating to Good\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var grVendor = new GlideRecord('u_fom_vendor');\n grVendor.addQuery('sys_id', vendorRef);\n grVendor.query();\n if (grVendor.next()) {\n var oldRating = grVendor.getValue('u_rating');\n grVendor.setValue('u_rating', '4');\n _ewmLog('u_fom_vendor', 'u_rating', oldRating, grVendor.getValue('u_rating'), '');\n try {\n var r1 = grVendor.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_fom_vendor: ' + grVendor.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update PM schedules linked to assets covered by this contract\n // Find facility assets referencing this contract, then update their PM schedules\n var grAsset = new GlideRecord('u_fom_facility_asset');\n grAsset.addQuery('u_maintenance_contract', current.getUniqueValue());\n grAsset.query();\n while (grAsset.next()) {\n // 2a. Update PM schedule for this asset \u2014 set compliance_standard\n var grPM = new GlideRecord('u_fom_pm_schedule');\n grPM.addQuery('u_facility_asset', grAsset.getUniqueValue());\n grPM.query();\n while (grPM.next()) {\n var oldStd = grPM.getValue('u_compliance_standard');\n grPM.setValue('u_compliance_standard', 'Contract-Verified-Active');\n _ewmLog('u_fom_pm_schedule', 'u_compliance_standard', oldStd, grPM.getValue('u_compliance_standard'), '');\n try {\n var r2 = grPM.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_fom_pm_schedule: ' + grPM.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 2b. Update the building of this asset \u2014 set facility_manager note\n var bldgRef = grAsset.getValue('u_building');\n if (bldgRef) {\n var grBldg = new GlideRecord('u_fom_building');\n grBldg.addQuery('sys_id', bldgRef);\n grBldg.query();\n if (grBldg.next()) {\n var oldMgr = grBldg.getValue('u_facility_manager');\n grBldg.setValue('u_facility_manager', 'Contract ' + current.getValue('u_contract_number') + ' renewed - review budget');\n _ewmLog('u_fom_building', 'u_facility_manager', oldMgr, grBldg.getValue('u_facility_manager'), '');\n try {\n var r3 = grBldg.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed on u_fom_building: ' + grBldg.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_update_restrict_on_good_rating", "fires_on_table": "u_fom_vendor", "filter_condition": "u_rating=4", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Set service_categories to restricted\n var oldCats = current.getValue('u_service_categories');\n current.setValue('u_service_categories', 'RESTRICTED - All categories suspended');\n _ewmLog('u_fom_vendor', 'u_service_categories', oldCats, current.getValue('u_service_categories'), '');\n\n // 2. Set payment_terms to hold\n var oldTerms = current.getValue('u_payment_terms');\n current.setValue('u_payment_terms', 'ON HOLD - Pending review');\n _ewmLog('u_fom_vendor', 'u_payment_terms', oldTerms, current.getValue('u_payment_terms'), '');\n\n // 3. Reset total_contracts to 0\n var oldContracts = current.getValue('u_total_contracts');\n current.setValue('u_total_contracts', 0);\n _ewmLog('u_fom_vendor', 'u_total_contracts', oldContracts, current.getValue('u_total_contracts'), '');\n\n // 4. Append suspension note\n var oldNotes = current.getValue('u_notes');\n var newNotes = 'Vendor flagged for review due to rating update. All services restricted and payments on hold. Previous notes: ' + (oldNotes || 'None');\n current.setValue('u_notes', newNotes);\n _ewmLog('u_fom_vendor', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_fom_work_order", "documentkey": "ef8f4121013143103e48918ce4a0a60d", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_fom_technician", "documentkey": "6b8f4121013143103e48918ce4a0a60a", "fieldname": "u_active_work_order_count", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_fom_inspection_report", "documentkey": "ecafc121013143103e48918ce4a0a697", "fieldname": "u_overall_condition", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_fom_facility_asset", "documentkey": "ef8f0121013143103e48918ce4a0a6eb", "fieldname": "u_last_service_date", "oldvalue": "2024-11-20", "newvalue": "2026-06-30"}, {"tablename": "u_fom_technician", "documentkey": "6b8f4121013143103e48918ce4a0a60a", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_inspection_report", "documentkey": "ecafc121013143103e48918ce4a0a697", "fieldname": "u_follow_up_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fom_inspection_report", "documentkey": "ecafc121013143103e48918ce4a0a697", "fieldname": "u_safety_hazard_identified", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_facility_asset", "documentkey": "ef8f0121013143103e48918ce4a0a6eb", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_inspection_report", "documentkey": "ecafc121013143103e48918ce4a0a697", "fieldname": "u_findings", "oldvalue": "", "newvalue": "Auto-generated inspection for HVAC asset under maintenance: Rooftop AHU Unit 3"}, {"tablename": "u_fom_inspection_report", "documentkey": "ecafc121013143103e48918ce4a0a697", "fieldname": "u_approval_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_facility_asset", "documentkey": "ef8f0121013143103e48918ce4a0a6eb", "fieldname": "u_service_notes", "oldvalue": "Last serviced - filter replacement and coil cleaning", "newvalue": "Work order WO-CASCADE-0001 now in progress"}, {"tablename": "u_fom_technician", "documentkey": "6b8f4121013143103e48918ce4a0a60a", "fieldname": "u_notes", "oldvalue": "Senior HVAC technician - certified for rooftop units", "newvalue": "Assigned to WO WO-CASCADE-0001 - in progress"}], "ewm_logs": [{"sys_id": "60afc121013143103e48918ce4a0a694", "u_br_name": "wo_in_progress_update_asset_tech", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_last_service_date", "u_old_value": "2024-11-20", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:40:59"}, {"sys_id": "a0afc121013143103e48918ce4a0a693", "u_br_name": "wo_in_progress_update_asset_tech", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:40:59"}, {"sys_id": "24afc121013143103e48918ce4a0a696", "u_br_name": "asset_update_create_inspection", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_findings", "u_old_value": "", "u_new_value": "Auto-generated inspection for HVAC asset under maintenance: Rooftop AHU Unit 3", "u_error": "", "sys_created_on": "2026-06-30 10:41:00"}, {"sys_id": "60afc121013143103e48918ce4a0a69b", "u_br_name": "insp_critical_hazard_update_contract", "u_table_name": "u_fom_technician", "u_field_name": "u_notes", "u_old_value": "Senior HVAC technician - certified for rooftop units", "u_new_value": "Assigned to WO WO-CASCADE-0001 - in progress", "u_error": "", "sys_created_on": "2026-06-30 10:41:00"}, {"sys_id": "6cafc121013143103e48918ce4a0a696", "u_br_name": "asset_update_create_inspection", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_approval_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:41:00"}, {"sys_id": "6cafc121013143103e48918ce4a0a699", "u_br_name": "insp_critical_hazard_update_contract", "u_table_name": "u_fom_technician", "u_field_name": "u_availability_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:41:00"}, {"sys_id": "a4afc121013143103e48918ce4a0a697", "u_br_name": "asset_update_create_inspection", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_safety_hazard_identified", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:41:00"}, {"sys_id": "e4afc121013143103e48918ce4a0a69a", "u_br_name": "insp_critical_hazard_update_contract", "u_table_name": "u_fom_technician", "u_field_name": "u_active_work_order_count", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:41:00"}, {"sys_id": "e8afc121013143103e48918ce4a0a694", "u_br_name": "wo_in_progress_update_asset_tech", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "Last serviced - filter replacement and coil cleaning", "u_new_value": "Work order WO-CASCADE-0001 now in progress", "u_error": "", "sys_created_on": "2026-06-30 10:41:00"}, {"sys_id": "e8afc121013143103e48918ce4a0a695", "u_br_name": "asset_update_create_inspection", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_overall_condition", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:41:00"}], "metadata": "{\"domain\": \"facility_management\", \"primary_table\": \"u_fom_work_order\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 3, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 12}"} {"tool_name": "update_fom_work_order", "parameters": "{\"table_name\": \"u_fom_work_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"WO-2024-00513\", \"u_assigned_technician\": \"7bfd9ded01b143103e48918ce4a0a672\", \"u_work_notes\": \"Work commenced - state moved to In Progress\", \"u_estimated_cost\": \"3200\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:44:05\", \"u_is_escalated\": \"false\", \"sys_tags\": \"\", \"u_scheduled_end\": \"\", \"u_actual_cost\": \"\", \"u_priority\": \"2\", \"sys_id\": \"b7fd9ded01b143103e48918ce4a0a646\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_facility_asset\": \"b3fd5ded01b143103e48918ce4a0a6f1\", \"u_short_description\": \"HVAC AHU Unit 3 - compressor bearing replacement\", \"sys_created_on\": \"2026-06-30 11:43:45\", \"u_contract\": \"f3fd9ded01b143103e48918ce4a0a688\", \"u_scheduled_start\": \"2026-06-30 11:44:05\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"technician_main\": {\"u_name\": \"Carlos Rivera\", \"u_notes\": \"Senior technician - primary HVAC specialist\", \"u_skill_level\": \"3\", \"u_department\": \"\", \"u_hourly_rate\": \"85\", \"u_email\": \"carlos.rivera@facility.com\", \"u_active_work_order_count\": \"3\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"TECH-0042\", \"sys_updated_on\": \"2026-06-30 11:43:44\", \"sys_tags\": \"\", \"u_certification_categories\": \"HVAC,Electrical\", \"u_is_active\": \"true\", \"sys_id\": \"7bfd9ded01b143103e48918ce4a0a672\", \"u_availability_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:43:44\", \"u_hire_date\": \"2019-03-15\", \"u_certification_expiry\": \"2026-06-30\", \"sys_created_by\": \"admin\"}, \"maintenance_contract_main\": {\"u_covered_categories\": \"HVAC,Electrical,1\", \"u_name\": \"Building A Full Service Agreement\", \"sys_mod_count\": \"1\", \"u_total_contract_value\": \"120000\", \"u_vendor\": \"\", \"sys_updated_on\": \"2026-06-30 11:43:45\", \"u_contract_number\": \"MC-2024-0078\", \"sys_tags\": \"\", \"u_escalation_threshold_pct\": \"80\", \"u_auto_renew\": \"true\", \"u_cost_ceiling\": \"150000\", \"sys_id\": \"f3fd9ded01b143103e48918ce4a0a688\", \"sys_updated_by\": \"admin\", \"u_contract_notes\": \"Asset FA-HVAC-1021 added to coverage\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:43:44\", \"u_contract_type\": \"1\", \"u_start_date\": \"2024-01-01\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_sla_response_hours\": \"4\"}, \"facility_asset_main\": {\"u_name\": \"Rooftop AHU Unit 3\", \"u_manufacturer\": \"Carrier\", \"u_replacement_cost\": \"45000\", \"u_asset_category\": \"1\", \"sys_mod_count\": \"1\", \"u_model_number\": \"39M-080\", \"u_next_service_date\": \"2025-02-01\", \"u_maintenance_contract\": \"f3fd9ded01b143103e48918ce4a0a688\", \"sys_updated_on\": \"2026-06-30 11:44:05\", \"sys_tags\": \"\", \"u_asset_tag\": \"FA-HVAC-1021\", \"sys_id\": \"b3fd5ded01b143103e48918ce4a0a6f1\", \"u_building\": \"\", \"u_room\": \"\", \"sys_updated_by\": \"admin\", \"u_warranty_expiry\": \"2025-06-15\", \"sys_created_on\": \"2026-06-30 11:43:44\", \"u_last_service_date\": \"2024-08-01\", \"u_install_date\": \"2020-06-15\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_service_notes\": \"Active work order WO-2024-00513 in progress\"}, \"pm_schedule_main\": {\"u_assigned_technician\": \"7bfd9ded01b143103e48918ce4a0a672\", \"u_estimated_cost\": \"350\", \"u_compliance_standard\": \"ASHRAE 62.1\", \"sys_mod_count\": \"0\", \"u_schedule_number\": \"PMS-2024-0015\", \"sys_updated_on\": \"2026-06-30 11:43:45\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_schedule_type\": \"1\", \"sys_id\": \"f7fd9ded01b143103e48918ce4a0a63f\", \"u_frequency_days\": \"90\", \"u_next_due_date\": \"2024-10-01\", \"sys_updated_by\": \"admin\", \"u_last_run_date\": \"2024-07-01\", \"u_facility_asset\": \"b3fd5ded01b143103e48918ce4a0a6f1\", \"sys_created_on\": \"2026-06-30 11:43:45\", \"u_estimated_duration_hrs\": \"2.5\", \"u_task_checklist\": \"1. Inspect filters 2. Replace filters 3. Check airflow 4. Log readings\", \"u_schedule_name\": \"Quarterly HVAC Filter Replacement\", \"sys_created_by\": \"admin\"}, \"work_order_seed\": {\"u_number\": \"WO-2024-00512\", \"u_assigned_technician\": \"7bfd9ded01b143103e48918ce4a0a672\", \"u_work_notes\": \"Assigned to Carlos for investigation\", \"u_estimated_cost\": \"2500\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:43:45\", \"u_is_escalated\": \"true\", \"sys_tags\": \"\", \"u_scheduled_end\": \"\", \"u_actual_cost\": \"\", \"u_priority\": \"3\", \"sys_id\": \"fffd9ded01b143103e48918ce4a0a642\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_facility_asset\": \"b3fd5ded01b143103e48918ce4a0a6f1\", \"u_short_description\": \"HVAC AHU Unit 3 - compressor noise investigation\", \"sys_created_on\": \"2026-06-30 11:43:45\", \"u_contract\": \"f3fd9ded01b143103e48918ce4a0a688\", \"u_scheduled_start\": \"\", \"sys_created_by\": \"admin\"}, \"inspection_report_main\": {\"u_safety_hazard_identified\": \"true\", \"u_estimated_repair_cost\": \"3200\", \"u_work_order\": \"fffd9ded01b143103e48918ce4a0a642\", \"sys_mod_count\": \"1\", \"u_approval_status\": \"2\", \"u_overall_condition\": \"3\", \"sys_updated_on\": \"2026-06-30 11:44:05\", \"sys_tags\": \"\", \"u_approved_by\": \"\", \"u_inspector\": \"7bfd9ded01b143103e48918ce4a0a672\", \"u_follow_up_required\": \"true\", \"sys_id\": \"73fd9ded01b143103e48918ce4a0a69c\", \"sys_updated_by\": \"admin\", \"u_recommended_action\": \"Immediate corrective maintenance required due to poor condition assessment\", \"sys_created_on\": \"2026-06-30 11:43:45\", \"u_findings\": \"Asset status changed to Under Maintenance - review required\", \"u_inspection_date\": \"2024-09-10 09:30:00\", \"sys_created_by\": \"admin\", \"u_approval_date\": \"\", \"u_report_number\": \"IR-2024-00089\"}}", "schema": "{\"u_fom_work_order\": {\"u_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_actual_cost\": {\"type\": \"decimal\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_work_notes\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_fom_maintenance_contract\"}}, \"u_fom_facility_asset\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room\": {\"FK\": \"u_fom_room\"}, \"u_asset_category\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_service_date\": {\"type\": \"str\"}, \"u_next_service_date\": {\"type\": \"str\"}, \"u_warranty_expiry\": {\"type\": \"str\"}, \"u_replacement_cost\": {\"type\": \"decimal\"}, \"u_maintenance_contract\": {\"FK\": \"u_fom_maintenance_contract\"}, \"u_service_notes\": {\"type\": \"str\"}}, \"u_fom_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certification_categories\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_active_work_order_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}}, \"u_fom_inspection_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_work_order\": {\"FK\": \"u_fom_work_order\"}, \"u_inspector\": {\"FK\": \"u_fom_technician\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_overall_condition\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_safety_hazard_identified\": {\"type\": \"bool\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_estimated_repair_cost\": {\"type\": \"decimal\"}}, \"u_fom_maintenance_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_fom_vendor\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_cost_ceiling\": {\"type\": \"decimal\"}, \"u_total_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_covered_categories\": {\"type\": \"str\"}, \"u_escalation_threshold_pct\": {\"type\": \"decimal\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_sla_response_hours\": {\"type\": \"int\"}, \"u_contract_notes\": {\"type\": \"str\"}}, \"u_fom_building\": {\"u_building_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_total_floors\": {\"type\": \"int\"}, \"u_gross_area_sqft\": {\"type\": \"decimal\"}, \"u_construction_year\": {\"type\": \"int\"}, \"u_building_status\": {\"type\": \"str\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_annual_maintenance_budget\": {\"type\": \"decimal\"}, \"u_is_heritage_listed\": {\"type\": \"bool\"}}, \"u_fom_room\": {\"u_room_number\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room_name\": {\"type\": \"str\"}, \"u_floor_number\": {\"type\": \"int\"}, \"u_room_type\": {\"type\": \"str\"}, \"u_area_sqft\": {\"type\": \"decimal\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_is_restricted_access\": {\"type\": \"bool\"}, \"u_room_status\": {\"type\": \"str\"}, \"u_last_inspection_date\": {\"type\": \"str\"}, \"u_responsible_technician\": {\"FK\": \"u_fom_technician\"}, \"u_notes\": {\"type\": \"str\"}, \"u_hvac_zone\": {\"type\": \"str\"}}, \"u_fom_pm_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_schedule_name\": {\"type\": \"str\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_last_run_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_estimated_duration_hrs\": {\"type\": \"decimal\"}, \"u_task_checklist\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_schedule_type\": {\"type\": \"str\"}, \"u_compliance_standard\": {\"type\": \"str\"}}, \"u_fom_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_service_categories\": {\"type\": \"str\"}, \"u_rating\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_insurance_expiry\": {\"type\": \"str\"}, \"u_total_contracts\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fom_department\": {\"u_department_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_spent\": {\"type\": \"decimal\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_technician_count\": {\"type\": \"int\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "wo_in_progress_set_fields_update_asset", "fires_on_table": "u_fom_work_order", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update fields on the current work order (before BR, use setValue) ---\n\n // Set priority to High when work begins\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '2');\n _ewmLog('u_fom_work_order', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // Ensure escalation flag is cleared at start of work\n var oldEscalated = current.getValue('u_is_escalated');\n current.setValue('u_is_escalated', 'false');\n _ewmLog('u_fom_work_order', 'u_is_escalated', oldEscalated, current.getValue('u_is_escalated'), '');\n\n // Append work notes indicating work has commenced\n var oldNotes = current.getValue('u_work_notes');\n current.setValue('u_work_notes', 'Work commenced - state moved to In Progress');\n _ewmLog('u_fom_work_order', 'u_work_notes', oldNotes, current.getValue('u_work_notes'), '');\n\n // Set scheduled start to now if not already set\n var oldStart = current.getValue('u_scheduled_start');\n if (!oldStart) {\n var nowDT = new GlideDateTime();\n current.setValue('u_scheduled_start', nowDT);\n _ewmLog('u_fom_work_order', 'u_scheduled_start', oldStart, current.getValue('u_scheduled_start'), '');\n }\n\n // --- 2. Update the linked facility asset to Under Maintenance ---\n var assetRef = current.getValue('u_facility_asset');\n if (assetRef) {\n var gr = new GlideRecord('u_fom_facility_asset');\n gr.addQuery('sys_id', assetRef);\n gr.query();\n if (gr.next()) {\n // Set asset status to Under Maintenance\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_fom_facility_asset', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n // Update service notes with work order reference\n var oldSvcNotes = gr.getValue('u_service_notes');\n gr.setValue('u_service_notes', 'Active work order ' + current.getValue('u_number') + ' in progress');\n _ewmLog('u_fom_facility_asset', 'u_service_notes', oldSvcNotes, gr.getValue('u_service_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "asset_maint_update_inspections", "fires_on_table": "u_fom_facility_asset", "filter_condition": "u_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a facility asset moves to Under Maintenance, find all linked\n // work orders and update their inspection reports with hazard flag,\n // follow-up required, condition set to Poor, recommended action, and findings.\n\n // First, gather work order sys_ids linked to this asset\n var woIds = [];\n var woGr = new GlideRecord('u_fom_work_order');\n woGr.addQuery('u_facility_asset', current.getUniqueValue());\n woGr.query();\n while (woGr.next()) {\n woIds.push(woGr.getUniqueValue());\n }\n\n if (woIds.length === 0) {\n return;\n }\n\n // Now update all inspection reports linked to those work orders\n var gr = new GlideRecord('u_fom_inspection_report');\n gr.addQuery('u_work_order', 'IN', woIds.join(','));\n gr.query();\n while (gr.next()) {\n var oldCondition = gr.getValue('u_overall_condition');\n gr.setValue('u_overall_condition', '3');\n _ewmLog('u_fom_inspection_report', 'u_overall_condition', oldCondition, gr.getValue('u_overall_condition'), '');\n\n var oldHazard = gr.getValue('u_safety_hazard_identified');\n gr.setValue('u_safety_hazard_identified', 'true');\n _ewmLog('u_fom_inspection_report', 'u_safety_hazard_identified', oldHazard, gr.getValue('u_safety_hazard_identified'), '');\n\n var oldFollowUp = gr.getValue('u_follow_up_required');\n gr.setValue('u_follow_up_required', 'true');\n _ewmLog('u_fom_inspection_report', 'u_follow_up_required', oldFollowUp, gr.getValue('u_follow_up_required'), '');\n\n var oldAction = gr.getValue('u_recommended_action');\n gr.setValue('u_recommended_action', 'Asset placed under maintenance - re-inspect before clearing');\n _ewmLog('u_fom_inspection_report', 'u_recommended_action', oldAction, gr.getValue('u_recommended_action'), '');\n\n var oldFindings = gr.getValue('u_findings');\n gr.setValue('u_findings', 'Asset status changed to Under Maintenance - review required');\n _ewmLog('u_fom_inspection_report', 'u_findings', oldFindings, gr.getValue('u_findings'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "insp_poor_flag_and_create_followup_wo", "fires_on_table": "u_fom_inspection_report", "filter_condition": "u_overall_conditionCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Flag the inspection report on the current row (before-BR, self-loop) ---\n\n // Set safety_hazard_identified to true\n var oldHazard = current.getValue('u_safety_hazard_identified');\n current.setValue('u_safety_hazard_identified', 'true');\n _ewmLog(current.getTableName(), 'u_safety_hazard_identified', oldHazard, current.getValue('u_safety_hazard_identified'), '');\n\n // Set follow_up_required to true\n var oldFollowUp = current.getValue('u_follow_up_required');\n current.setValue('u_follow_up_required', 'true');\n _ewmLog(current.getTableName(), 'u_follow_up_required', oldFollowUp, current.getValue('u_follow_up_required'), '');\n\n // Set recommended_action\n var oldAction = current.getValue('u_recommended_action');\n current.setValue('u_recommended_action', 'Immediate corrective maintenance required due to poor condition assessment');\n _ewmLog(current.getTableName(), 'u_recommended_action', oldAction, current.getValue('u_recommended_action'), '');\n\n // --- 2. Insert a follow-up work order into u_fom_work_order ---\n var gr = new GlideRecord('u_fom_work_order');\n gr.initialize();\n\n gr.setValue('u_short_description', 'Follow-up WO: Poor condition found in inspection ' + current.getValue('u_report_number'));\n _ewmLog('u_fom_work_order', 'u_short_description', '', gr.getValue('u_short_description'), '');\n\n gr.setValue('u_state', '1');\n _ewmLog('u_fom_work_order', 'u_state', '', '1', '');\n\n gr.setValue('u_priority', '2');\n _ewmLog('u_fom_work_order', 'u_priority', '', '2', '');\n\n gr.setValue('u_is_escalated', 'false');\n _ewmLog('u_fom_work_order', 'u_is_escalated', '', 'false', '');\n\n // Copy estimated repair cost from inspection report\n var estCost = current.getValue('u_estimated_repair_cost');\n if (estCost) {\n gr.setValue('u_estimated_cost', estCost);\n _ewmLog('u_fom_work_order', 'u_estimated_cost', '', estCost, '');\n }\n\n // Link to the same work order reference if available\n var woRef = current.getValue('u_work_order');\n gr.setValue('u_work_notes', 'Auto-generated from inspection report with poor condition. Parent WO: ' + (woRef || 'N/A'));\n _ewmLog('u_fom_work_order', 'u_work_notes', '', gr.getValue('u_work_notes'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_new_wo_defaults_and_log_pm", "fires_on_table": "u_fom_work_order", "filter_condition": "u_priority=2", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-insert on u_fom_work_order with priority=High (2)\n // Set default state to New\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '1');\n _ewmLog(current.getTableName(), 'u_state', oldState, current.getValue('u_state'), '');\n\n // Mark as escalated since priority is High\n var oldEscalated = current.getValue('u_is_escalated');\n current.setValue('u_is_escalated', 'true');\n _ewmLog(current.getTableName(), 'u_is_escalated', oldEscalated, current.getValue('u_is_escalated'), '');\n\n // Add work notes indicating auto-escalation\n var oldNotes = current.getValue('u_work_notes');\n current.setValue('u_work_notes', 'Auto-escalated: High priority work order created from inspection follow-up');\n _ewmLog(current.getTableName(), 'u_work_notes', oldNotes, current.getValue('u_work_notes'), '');\n\n // Update the PM schedule linked to the facility asset to record last run date\n var assetRef = current.getValue('u_facility_asset');\n if (assetRef) {\n var gr = new GlideRecord('u_fom_pm_schedule');\n gr.addQuery('u_facility_asset', assetRef);\n gr.addQuery('u_is_active', 'true');\n gr.query();\n while (gr.next()) {\n var oldLastRun = gr.getValue('u_last_run_date');\n var today = new GlideDateTime().getDate().toString();\n gr.setValue('u_last_run_date', today);\n _ewmLog('u_fom_pm_schedule', 'u_last_run_date', oldLastRun, gr.getValue('u_last_run_date'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "pm_active_update_tech_create_asset", "fires_on_table": "u_fom_pm_schedule", "filter_condition": "u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the assigned technician: increment active_work_order_count and add notes\n var techRef = current.getValue('u_assigned_technician');\n if (techRef) {\n var grTech = new GlideRecord('u_fom_technician');\n grTech.addQuery('sys_id', techRef);\n grTech.query();\n if (grTech.next()) {\n var oldCount = grTech.getValue('u_active_work_order_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grTech.setValue('u_active_work_order_count', newCount);\n _ewmLog('u_fom_technician', 'u_active_work_order_count', oldCount, String(newCount), '');\n\n var oldNotes = grTech.getValue('u_notes');\n var newNotes = 'PM schedule ' + current.getValue('u_schedule_number') + ' activated';\n grTech.setValue('u_notes', newNotes);\n _ewmLog('u_fom_technician', 'u_notes', oldNotes, newNotes, '');\n\n try {\n var r1 = grTech.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTech.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a new facility asset record for the PM schedule's asset tracking\n var grAsset = new GlideRecord('u_fom_facility_asset');\n grAsset.initialize();\n\n grAsset.setValue('u_status', '1');\n _ewmLog('u_fom_facility_asset', 'u_status', '', '1', '');\n\n var svcNotes = 'Auto-created from PM schedule ' + current.getValue('u_schedule_number');\n grAsset.setValue('u_service_notes', svcNotes);\n _ewmLog('u_fom_facility_asset', 'u_service_notes', '', svcNotes, '');\n\n try {\n var r2 = grAsset.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAsset.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "new_asset_init_inspect_and_contract", "fires_on_table": "u_fom_facility_asset", "filter_condition": "u_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a baseline inspection report for the newly created active asset\n var ir = new GlideRecord('u_fom_inspection_report');\n ir.initialize();\n ir.setValue('u_overall_condition', '1');\n _ewmLog('u_fom_inspection_report', 'u_overall_condition', '', '1', '');\n ir.setValue('u_findings', 'Initial baseline inspection for newly registered asset ' + current.getValue('u_asset_tag'));\n _ewmLog('u_fom_inspection_report', 'u_findings', '', 'Initial baseline inspection for newly registered asset ' + current.getValue('u_asset_tag'), '');\n ir.setValue('u_approval_status', '1');\n _ewmLog('u_fom_inspection_report', 'u_approval_status', '', '1', '');\n ir.setValue('u_safety_hazard_identified', 'false');\n _ewmLog('u_fom_inspection_report', 'u_safety_hazard_identified', '', 'false', '');\n try {\n var r1 = ir.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + ir.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the maintenance contract linked to this asset to reflect new coverage\n var contractRef = current.getValue('u_maintenance_contract');\n if (contractRef) {\n var mc = new GlideRecord('u_fom_maintenance_contract');\n mc.addQuery('sys_id', contractRef);\n mc.query();\n if (mc.next()) {\n var oldCovered = mc.getValue('u_covered_categories');\n var assetCat = current.getValue('u_asset_category');\n var newCovered = oldCovered ? oldCovered + ',' + assetCat : assetCat;\n mc.setValue('u_covered_categories', newCovered);\n _ewmLog('u_fom_maintenance_contract', 'u_covered_categories', oldCovered, mc.getValue('u_covered_categories'), '');\n\n var oldNotes = mc.getValue('u_contract_notes');\n mc.setValue('u_contract_notes', 'Asset ' + current.getValue('u_asset_tag') + ' added to coverage');\n _ewmLog('u_fom_maintenance_contract', 'u_contract_notes', oldNotes, mc.getValue('u_contract_notes'), '');\n\n try {\n var r2 = mc.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + mc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fom_inspection_report", "documentkey": "73fd9ded01b143103e48918ce4a0a69c", "fieldname": "u_recommended_action", "oldvalue": "Schedule bearing replacement within 30 days", "newvalue": "Immediate corrective maintenance required due to poor condition assessment"}, {"tablename": "u_fom_work_order", "documentkey": "b7fd9ded01b143103e48918ce4a0a646", "fieldname": "u_is_escalated", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_fom_work_order", "documentkey": "b01e912101f143103e48918ce4a0a6bb", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_inspection_report", "documentkey": "73fd9ded01b143103e48918ce4a0a69c", "fieldname": "u_findings", "oldvalue": "Compressor bearing wear detected, vibration levels elevated", "newvalue": "Asset status changed to Under Maintenance - review required"}, {"tablename": "u_fom_work_order", "documentkey": "b7fd9ded01b143103e48918ce4a0a646", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_fom_work_order", "documentkey": "b01e912101f143103e48918ce4a0a6bb", "fieldname": "u_is_escalated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fom_inspection_report", "documentkey": "73fd9ded01b143103e48918ce4a0a69c", "fieldname": "u_safety_hazard_identified", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_fom_work_order", "documentkey": "b01e912101f143103e48918ce4a0a6bb", "fieldname": "u_work_notes", "oldvalue": "", "newvalue": "Auto-escalated: High priority work order created from inspection follow-up"}, {"tablename": "u_fom_work_order", "documentkey": "b7fd9ded01b143103e48918ce4a0a646", "fieldname": "u_scheduled_start", "oldvalue": "", "newvalue": "2026-06-30 11:44:05"}, {"tablename": "u_fom_work_order", "documentkey": "b01e912101f143103e48918ce4a0a6bb", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_fom_facility_asset", "documentkey": "b3fd5ded01b143103e48918ce4a0a6f1", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_inspection_report", "documentkey": "73fd9ded01b143103e48918ce4a0a69c", "fieldname": "u_overall_condition", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_fom_work_order", "documentkey": "b7fd9ded01b143103e48918ce4a0a646", "fieldname": "u_work_notes", "oldvalue": "Pending technician availability", "newvalue": "Work commenced - state moved to In Progress"}, {"tablename": "u_fom_work_order", "documentkey": "b01e912101f143103e48918ce4a0a6bb", "fieldname": "u_estimated_cost", "oldvalue": "", "newvalue": "3200"}, {"tablename": "u_fom_work_order", "documentkey": "b01e912101f143103e48918ce4a0a6bb", "fieldname": "u_short_description", "oldvalue": "", "newvalue": "Follow-up WO: Poor condition found in inspection IR-2024-00089"}, {"tablename": "u_fom_facility_asset", "documentkey": "b3fd5ded01b143103e48918ce4a0a6f1", "fieldname": "u_service_notes", "oldvalue": "Routine quarterly maintenance performed", "newvalue": "Active work order WO-2024-00513 in progress"}, {"tablename": "u_fom_inspection_report", "documentkey": "73fd9ded01b143103e48918ce4a0a69c", "fieldname": "u_follow_up_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_fom_work_order", "documentkey": "b7fd9ded01b143103e48918ce4a0a646", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}], "ewm_logs": [{"sys_id": "301e912101f143103e48918ce4a0a6ba", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_work_order", "u_field_name": "u_estimated_cost", "u_old_value": "", "u_new_value": "3200", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "341e912101f143103e48918ce4a0a6bb", "u_br_name": "init_new_wo_defaults_and_log_pm", "u_table_name": "u_fom_work_order", "u_field_name": "u_state", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "381e912101f143103e48918ce4a0a6b6", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_follow_up_required", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "381e912101f143103e48918ce4a0a6bc", "u_br_name": "init_new_wo_defaults_and_log_pm", "u_table_name": "u_fom_work_order", "u_field_name": "u_work_notes", "u_old_value": "Auto-generated from inspection report with poor condition. Parent WO: fffd9ded01b143103e48918ce4a0a642", "u_new_value": "Auto-escalated: High priority work order created from inspection follow-up", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "381e9ded01b143103e48918ce4a0a6a6", "u_br_name": "wo_in_progress_set_fields_update_asset", "u_table_name": "u_fom_work_order", "u_field_name": "u_work_notes", "u_old_value": "Pending technician availability", "u_new_value": "Work commenced - state moved to In Progress", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "3c1e912101f143103e48918ce4a0a6b7", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_work_order", "u_field_name": "u_short_description", "u_old_value": "", "u_new_value": "Follow-up WO: Poor condition found in inspection IR-2024-00089", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "3c1e9ded01b143103e48918ce4a0a6a7", "u_br_name": "wo_in_progress_set_fields_update_asset", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "701e9ded01b143103e48918ce4a0a6aa", "u_br_name": "asset_maint_update_inspections", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_overall_condition", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "741e912101f143103e48918ce4a0a6b8", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_work_order", "u_field_name": "u_state", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "741e9ded01b143103e48918ce4a0a6ab", "u_br_name": "asset_maint_update_inspections", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_follow_up_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "781e912101f143103e48918ce4a0a6ba", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_work_order", "u_field_name": "u_work_notes", "u_old_value": "", "u_new_value": "Auto-generated from inspection report with poor condition. Parent WO: fffd9ded01b143103e48918ce4a0a642", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "b01e912101f143103e48918ce4a0a6b7", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_recommended_action", "u_old_value": "Asset placed under maintenance - re-inspect before clearing", "u_new_value": "Immediate corrective maintenance required due to poor condition assessment", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "b01e9ded01b143103e48918ce4a0a6a7", "u_br_name": "wo_in_progress_set_fields_update_asset", "u_table_name": "u_fom_work_order", "u_field_name": "u_scheduled_start", "u_old_value": "", "u_new_value": "2026-06-30 11:44:05", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "b41e9ded01b143103e48918ce4a0a6a8", "u_br_name": "wo_in_progress_set_fields_update_asset", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "Routine quarterly maintenance performed", "u_new_value": "Active work order WO-2024-00513 in progress", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "bc1e912101f143103e48918ce4a0a6b4", "u_br_name": "asset_maint_update_inspections", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_findings", "u_old_value": "Compressor bearing wear detected, vibration levels elevated", "u_new_value": "Asset status changed to Under Maintenance - review required", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "bc1e912101f143103e48918ce4a0a6b5", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_safety_hazard_identified", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "bc1e912101f143103e48918ce4a0a6b8", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_work_order", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "bc1e912101f143103e48918ce4a0a6bb", "u_br_name": "init_new_wo_defaults_and_log_pm", "u_table_name": "u_fom_work_order", "u_field_name": "u_is_escalated", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "bc1e9ded01b143103e48918ce4a0a6a5", "u_br_name": "wo_in_progress_set_fields_update_asset", "u_table_name": "u_fom_work_order", "u_field_name": "u_is_escalated", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "f01e9ded01b143103e48918ce4a0a6a5", "u_br_name": "wo_in_progress_set_fields_update_asset", "u_table_name": "u_fom_work_order", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "f41e912101f143103e48918ce4a0a6b9", "u_br_name": "insp_poor_flag_and_create_followup_wo", "u_table_name": "u_fom_work_order", "u_field_name": "u_is_escalated", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "f81e9ded01b143103e48918ce4a0a6aa", "u_br_name": "asset_maint_update_inspections", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_safety_hazard_identified", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}, {"sys_id": "fc1e9ded01b143103e48918ce4a0a6ab", "u_br_name": "asset_maint_update_inspections", "u_table_name": "u_fom_inspection_report", "u_field_name": "u_recommended_action", "u_old_value": "Schedule bearing replacement within 30 days", "u_new_value": "Asset placed under maintenance - re-inspect before clearing", "u_error": "", "sys_created_on": "2026-06-30 11:44:05"}], "metadata": "{\"domain\": \"facility_management\", \"primary_table\": \"u_fom_work_order\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 4, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 18}"} {"tool_name": "update_fom_work_order", "parameters": "{\"table_name\": \"u_fom_work_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"WO-2024-3301\", \"u_assigned_technician\": \"116ed16101f143103e48918ce4a0a6cb\", \"u_work_notes\": \"Assigned to senior technician for diagnosis\", \"u_estimated_cost\": \"1200\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:45:50\", \"u_is_escalated\": \"false\", \"sys_tags\": \"\", \"u_scheduled_end\": \"2025-01-15 17:00:00\", \"u_actual_cost\": \"0\", \"u_priority\": \"2\", \"sys_id\": \"a96e156101f143103e48918ce4a0a6b5\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_facility_asset\": \"296ed16101f143103e48918ce4a0a6ce\", \"u_short_description\": \"HVAC Unit 3 compressor noise investigation\", \"sys_created_on\": \"2026-06-30 11:45:30\", \"u_contract\": \"696e156101f143103e48918ce4a0a663\", \"u_scheduled_start\": \"2025-01-15 08:00:00\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Apex Facility Services\", \"u_notes\": \"Preferred vendor for campus maintenance\", \"u_country\": \"United States\", \"u_contact_phone\": \"555-0190\", \"u_service_categories\": \"HVAC, Electrical\", \"sys_mod_count\": \"0\", \"u_rating\": \"3\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 11:45:29\", \"sys_tags\": \"\", \"u_total_contracts\": \"5\", \"u_insurance_expiry\": \"2026-12-31\", \"u_vendor_code\": \"VND-9001\", \"sys_id\": \"d16e156101f143103e48918ce4a0a660\", \"u_contact_name\": \"Laura Chen\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"laura.chen@apexfacility.com\", \"sys_created_on\": \"2026-06-30 11:45:29\", \"u_payment_terms\": \"Net 60\", \"sys_created_by\": \"admin\"}, \"dept_facilities\": {\"u_name\": \"Facilities Management\", \"u_notes\": \"Senior technician Marcus Rivera assigned to active work order\", \"u_technician_count\": \"8\", \"u_department_head\": \"Robert Nguyen\", \"u_email\": \"facilities@company.com\", \"u_annual_budget\": \"500000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:45:51\", \"sys_tags\": \"\", \"u_department_code\": \"DEPT-FAC-01\", \"u_is_active\": \"true\", \"sys_id\": \"996e156101f143103e48918ce4a0a66b\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0200\", \"u_budget_spent\": \"12500\", \"sys_created_on\": \"2026-06-30 11:45:29\", \"u_location\": \"East Campus\", \"u_department_type\": \"1\", \"u_cost_center\": \"CC-4400\", \"sys_created_by\": \"admin\"}, \"technician_senior\": {\"u_name\": \"Marcus Rivera\", \"u_notes\": \"Senior technician - campus lead\", \"u_skill_level\": \"3\", \"u_department\": \"996e156101f143103e48918ce4a0a66b\", \"u_hourly_rate\": \"65\", \"u_email\": \"marcus.rivera@company.com\", \"u_active_work_order_count\": \"2\", \"sys_mod_count\": \"1\", \"u_employee_id\": \"EMP-7742\", \"sys_updated_on\": \"2026-06-30 11:45:50\", \"sys_tags\": \"\", \"u_certification_categories\": \"HVAC, Electrical, Plumbing\", \"u_is_active\": \"true\", \"sys_id\": \"116ed16101f143103e48918ce4a0a6cb\", \"u_availability_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0321\", \"sys_created_on\": \"2026-06-30 11:45:29\", \"u_hire_date\": \"2018-03-15\", \"u_certification_expiry\": \"2026-06-30\", \"sys_created_by\": \"admin\"}, \"building_main\": {\"u_name\": \"Main Operations Building\", \"u_country\": \"United States\", \"u_department\": \"996e156101f143103e48918ce4a0a66b\", \"u_city\": \"Springfield\", \"u_building_code\": \"BLD-A1\", \"u_address\": \"100 Campus Drive\", \"sys_mod_count\": \"0\", \"u_facility_manager\": \"Robert Nguyen\", \"sys_updated_on\": \"2026-06-30 11:45:29\", \"sys_tags\": \"\", \"u_is_heritage_listed\": \"false\", \"u_gross_area_sqft\": \"50000\", \"sys_id\": \"116e156101f143103e48918ce4a0a66f\", \"u_building_status\": \"1\", \"u_total_floors\": \"4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:45:29\", \"u_construction_year\": \"2005\", \"sys_created_by\": \"admin\", \"u_annual_maintenance_budget\": \"120000\"}, \"room_utility\": {\"u_notes\": \"Technician on active assignment - room under maintenance oversight\", \"u_responsible_technician\": \"116ed16101f143103e48918ce4a0a6cb\", \"u_room_name\": \"Mechanical Room 4\", \"u_room_status\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:45:51\", \"sys_tags\": \"\", \"u_capacity\": \"4\", \"u_hvac_zone\": \"Zone-A\", \"u_last_inspection_date\": \"2024-11-01\", \"u_room_number\": \"B1-MECH-04\", \"sys_id\": \"5d6e156101f143103e48918ce4a0a64a\", \"u_building\": \"116e156101f143103e48918ce4a0a66f\", \"u_area_sqft\": \"800\", \"sys_updated_by\": \"admin\", \"u_room_type\": \"2\", \"u_floor_number\": \"1\", \"sys_created_on\": \"2026-06-30 11:45:29\", \"u_is_restricted_access\": \"true\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_covered_categories\": \"HVAC\", \"u_name\": \"Full Service HVAC Contract\", \"sys_mod_count\": \"0\", \"u_total_contract_value\": \"60000\", \"u_vendor\": \"d16e156101f143103e48918ce4a0a660\", \"sys_updated_on\": \"2026-06-30 11:45:30\", \"u_contract_number\": \"MC-2024-0055\", \"sys_tags\": \"\", \"u_escalation_threshold_pct\": \"80\", \"u_auto_renew\": \"true\", \"u_cost_ceiling\": \"75000\", \"sys_id\": \"696e156101f143103e48918ce4a0a663\", \"sys_updated_by\": \"admin\", \"u_contract_notes\": \"Standard SLA terms apply\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:45:30\", \"u_contract_type\": \"1\", \"u_start_date\": \"2024-01-01\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_sla_response_hours\": \"8\"}, \"facility_asset_hvac\": {\"u_name\": \"Rooftop HVAC Unit 3\", \"u_manufacturer\": \"Carrier\", \"u_replacement_cost\": \"45000\", \"u_asset_category\": \"1\", \"sys_mod_count\": \"2\", \"u_model_number\": \"50XC-A24\", \"u_next_service_date\": \"2025-01-01\", \"u_maintenance_contract\": \"696e156101f143103e48918ce4a0a663\", \"sys_updated_on\": \"2026-06-30 11:45:51\", \"sys_tags\": \"\", \"u_asset_tag\": \"FA-HVAC-1042\", \"sys_id\": \"296ed16101f143103e48918ce4a0a6ce\", \"u_building\": \"116e156101f143103e48918ce4a0a66f\", \"u_room\": \"5d6e156101f143103e48918ce4a0a64a\", \"sys_updated_by\": \"admin\", \"u_warranty_expiry\": \"2029-07-20\", \"sys_created_on\": \"2026-06-30 11:45:30\", \"u_last_service_date\": \"2024-10-01\", \"u_install_date\": \"2019-07-20\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_service_notes\": \"Work order WO-2024-3301 now in progress\"}, \"pm_schedule_hvac\": {\"u_assigned_technician\": \"116ed16101f143103e48918ce4a0a6cb\", \"u_estimated_cost\": \"750\", \"u_compliance_standard\": \"Senior technician review required\", \"sys_mod_count\": \"1\", \"u_schedule_number\": \"PMS-2024-0088\", \"sys_updated_on\": \"2026-06-30 11:45:50\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_schedule_type\": \"1\", \"sys_id\": \"6d6e156101f143103e48918ce4a0a698\", \"u_frequency_days\": \"90\", \"u_next_due_date\": \"2025-01-01\", \"sys_updated_by\": \"admin\", \"u_last_run_date\": \"2024-10-01\", \"u_facility_asset\": \"296ed16101f143103e48918ce4a0a6ce\", \"sys_created_on\": \"2026-06-30 11:45:30\", \"u_estimated_duration_hrs\": \"2.5\", \"u_task_checklist\": \"Replace filters, check refrigerant, inspect coils\", \"u_schedule_name\": \"Quarterly HVAC Filter Replacement\", \"sys_created_by\": \"admin\"}, \"wo_seed\": {\"u_number\": \"WO-2024-3301\", \"u_assigned_technician\": \"116ed16101f143103e48918ce4a0a6cb\", \"u_work_notes\": \"Assigned to senior technician for diagnosis\", \"u_estimated_cost\": \"1200\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:45:30\", \"u_is_escalated\": \"false\", \"sys_tags\": \"\", \"u_scheduled_end\": \"2025-01-15 17:00:00\", \"u_actual_cost\": \"0\", \"u_priority\": \"2\", \"sys_id\": \"216e156101f143103e48918ce4a0a6b2\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_facility_asset\": \"296ed16101f143103e48918ce4a0a6ce\", \"u_short_description\": \"HVAC Unit 3 compressor noise investigation\", \"sys_created_on\": \"2026-06-30 11:45:30\", \"u_contract\": \"696e156101f143103e48918ce4a0a663\", \"u_scheduled_start\": \"2025-01-15 08:00:00\", \"sys_created_by\": \"admin\"}, \"inspection_existing\": {\"u_safety_hazard_identified\": \"false\", \"u_estimated_repair_cost\": \"2500\", \"u_work_order\": \"216e156101f143103e48918ce4a0a6b2\", \"sys_mod_count\": \"0\", \"u_approval_status\": \"2\", \"u_overall_condition\": \"2\", \"sys_updated_on\": \"2026-06-30 11:45:30\", \"sys_tags\": \"\", \"u_approved_by\": \"Robert Nguyen\", \"u_inspector\": \"116ed16101f143103e48918ce4a0a6cb\", \"u_follow_up_required\": \"false\", \"sys_id\": \"656e156101f143103e48918ce4a0a69c\", \"sys_updated_by\": \"admin\", \"u_recommended_action\": \"Schedule bearing replacement during next maintenance window\", \"sys_created_on\": \"2026-06-30 11:45:30\", \"u_findings\": \"Compressor vibration detected, bearings may need replacement\", \"u_inspection_date\": \"2024-12-20 10:00:00\", \"sys_created_by\": \"admin\", \"u_approval_date\": \"2024-12-21 14:00:00\", \"u_report_number\": \"IR-2024-0440\"}}", "schema": "{\"u_fom_work_order\": {\"u_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_actual_cost\": {\"type\": \"decimal\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_work_notes\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_fom_maintenance_contract\"}}, \"u_fom_facility_asset\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room\": {\"FK\": \"u_fom_room\"}, \"u_asset_category\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_last_service_date\": {\"type\": \"str\"}, \"u_next_service_date\": {\"type\": \"str\"}, \"u_warranty_expiry\": {\"type\": \"str\"}, \"u_replacement_cost\": {\"type\": \"decimal\"}, \"u_maintenance_contract\": {\"FK\": \"u_fom_maintenance_contract\"}, \"u_service_notes\": {\"type\": \"str\"}}, \"u_fom_technician\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certification_categories\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_certification_expiry\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_active_work_order_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}}, \"u_fom_inspection_report\": {\"u_report_number\": {\"type\": \"str\"}, \"u_work_order\": {\"FK\": \"u_fom_work_order\"}, \"u_inspector\": {\"FK\": \"u_fom_technician\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_overall_condition\": {\"type\": \"str\"}, \"u_findings\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_safety_hazard_identified\": {\"type\": \"bool\"}, \"u_follow_up_required\": {\"type\": \"bool\"}, \"u_estimated_repair_cost\": {\"type\": \"decimal\"}}, \"u_fom_maintenance_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_fom_vendor\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_cost_ceiling\": {\"type\": \"decimal\"}, \"u_total_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_covered_categories\": {\"type\": \"str\"}, \"u_escalation_threshold_pct\": {\"type\": \"decimal\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_sla_response_hours\": {\"type\": \"int\"}, \"u_contract_notes\": {\"type\": \"str\"}}, \"u_fom_building\": {\"u_building_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_total_floors\": {\"type\": \"int\"}, \"u_gross_area_sqft\": {\"type\": \"decimal\"}, \"u_construction_year\": {\"type\": \"int\"}, \"u_building_status\": {\"type\": \"str\"}, \"u_facility_manager\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_fom_department\"}, \"u_annual_maintenance_budget\": {\"type\": \"decimal\"}, \"u_is_heritage_listed\": {\"type\": \"bool\"}}, \"u_fom_room\": {\"u_room_number\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_fom_building\"}, \"u_room_name\": {\"type\": \"str\"}, \"u_floor_number\": {\"type\": \"int\"}, \"u_room_type\": {\"type\": \"str\"}, \"u_area_sqft\": {\"type\": \"decimal\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_is_restricted_access\": {\"type\": \"bool\"}, \"u_room_status\": {\"type\": \"str\"}, \"u_last_inspection_date\": {\"type\": \"str\"}, \"u_responsible_technician\": {\"FK\": \"u_fom_technician\"}, \"u_notes\": {\"type\": \"str\"}, \"u_hvac_zone\": {\"type\": \"str\"}}, \"u_fom_pm_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_facility_asset\": {\"FK\": \"u_fom_facility_asset\"}, \"u_schedule_name\": {\"type\": \"str\"}, \"u_frequency_days\": {\"type\": \"int\"}, \"u_last_run_date\": {\"type\": \"str\"}, \"u_next_due_date\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_assigned_technician\": {\"FK\": \"u_fom_technician\"}, \"u_estimated_duration_hrs\": {\"type\": \"decimal\"}, \"u_task_checklist\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_schedule_type\": {\"type\": \"str\"}, \"u_compliance_standard\": {\"type\": \"str\"}}, \"u_fom_vendor\": {\"u_vendor_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_service_categories\": {\"type\": \"str\"}, \"u_rating\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_insurance_expiry\": {\"type\": \"str\"}, \"u_total_contracts\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fom_department\": {\"u_department_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_spent\": {\"type\": \"decimal\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_technician_count\": {\"type\": \"int\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "wo_in_progress_update_assets_tech", "fires_on_table": "u_fom_work_order", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update assigned technician availability to On Assignment\n var techSysId = current.getValue('u_assigned_technician');\n if (techSysId) {\n var grTech = new GlideRecord('u_fom_technician');\n if (grTech.get(techSysId)) {\n var oldAvail = grTech.getValue('u_availability_status');\n grTech.setValue('u_availability_status', '2');\n _ewmLog('u_fom_technician', 'u_availability_status', oldAvail, grTech.getValue('u_availability_status'), '');\n try {\n var r1 = grTech.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on technician: ' + grTech.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update facility asset status to Under Maintenance and add service notes\n var assetSysId = current.getValue('u_facility_asset');\n if (assetSysId) {\n var grAsset = new GlideRecord('u_fom_facility_asset');\n if (grAsset.get(assetSysId)) {\n var oldStatus = grAsset.getValue('u_status');\n grAsset.setValue('u_status', '2');\n _ewmLog('u_fom_facility_asset', 'u_status', oldStatus, grAsset.getValue('u_status'), '');\n\n var oldNotes = grAsset.getValue('u_service_notes');\n grAsset.setValue('u_service_notes', 'Work order ' + current.getValue('u_number') + ' now in progress');\n _ewmLog('u_fom_facility_asset', 'u_service_notes', oldNotes, grAsset.getValue('u_service_notes'), '');\n\n try {\n var r2 = grAsset.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on facility asset: ' + grAsset.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update any existing inspection reports for this work order to require follow-up\n var grInsp = new GlideRecord('u_fom_inspection_report');\n grInsp.addQuery('u_work_order', current.getUniqueValue());\n grInsp.query();\n while (grInsp.next()) {\n var oldFollowUp = grInsp.getValue('u_follow_up_required');\n grInsp.setValue('u_follow_up_required', 'true');\n _ewmLog('u_fom_inspection_report', 'u_follow_up_required', oldFollowUp, grInsp.getValue('u_follow_up_required'), '');\n try {\n var r3 = grInsp.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed on inspection report: ' + grInsp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "tech_assign_cascade_updates", "fires_on_table": "u_fom_technician", "filter_condition": "u_availability_statusCHANGESTO2^u_skill_level=3^u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update PM schedules assigned to this technician \u2014 set estimated cost and compliance standard\n var grPM = new GlideRecord('u_fom_pm_schedule');\n grPM.addQuery('u_assigned_technician', current.getUniqueValue());\n grPM.addQuery('u_is_active', true);\n grPM.query();\n while (grPM.next()) {\n var oldCost = grPM.getValue('u_estimated_cost');\n grPM.setValue('u_estimated_cost', 750);\n _ewmLog('u_fom_pm_schedule', 'u_estimated_cost', oldCost, grPM.getValue('u_estimated_cost'), '');\n var oldStd = grPM.getValue('u_compliance_standard');\n grPM.setValue('u_compliance_standard', 'Senior technician review required');\n _ewmLog('u_fom_pm_schedule', 'u_compliance_standard', oldStd, grPM.getValue('u_compliance_standard'), '');\n try {\n var r1 = grPM.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPM.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the department \u2014 increment budget_spent and update notes\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_fom_department');\n if (grDept.get(deptRef)) {\n var oldSpent = grDept.getValue('u_budget_spent');\n var newSpent = parseFloat(oldSpent || 0) + 500;\n grDept.setValue('u_budget_spent', newSpent);\n _ewmLog('u_fom_department', 'u_budget_spent', oldSpent, grDept.getValue('u_budget_spent'), '');\n var oldNotes = grDept.getValue('u_notes');\n grDept.setValue('u_notes', 'Senior technician ' + current.getValue('u_name') + ' assigned to active work order');\n _ewmLog('u_fom_department', 'u_notes', oldNotes, grDept.getValue('u_notes'), '');\n try {\n var r2 = grDept.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update rooms where this technician is responsible \u2014 set status to Under Maintenance and update notes\n var grRoom = new GlideRecord('u_fom_room');\n grRoom.addQuery('u_responsible_technician', current.getUniqueValue());\n grRoom.query();\n while (grRoom.next()) {\n var oldStatus = grRoom.getValue('u_room_status');\n grRoom.setValue('u_room_status', '3');\n _ewmLog('u_fom_room', 'u_room_status', oldStatus, grRoom.getValue('u_room_status'), '');\n var oldRoomNotes = grRoom.getValue('u_notes');\n grRoom.setValue('u_notes', 'Technician on active assignment - room under maintenance oversight');\n _ewmLog('u_fom_room', 'u_notes', oldRoomNotes, grRoom.getValue('u_notes'), '');\n try {\n var r3 = grRoom.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grRoom.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "pm_schedule_sync_asset_service", "fires_on_table": "u_fom_pm_schedule", "filter_condition": "u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var assetRef = current.getValue('u_facility_asset');\n if (!assetRef) return;\n\n var gr = new GlideRecord('u_fom_facility_asset');\n gr.addQuery('sys_id', assetRef);\n gr.query();\n if (gr.next()) {\n var oldLastService = gr.getValue('u_last_service_date');\n var newLastService = current.getValue('u_last_run_date') || new GlideDateTime().getDate().toString();\n gr.setValue('u_last_service_date', newLastService);\n _ewmLog('u_fom_facility_asset', 'u_last_service_date', oldLastService, gr.getValue('u_last_service_date'), '');\n\n var oldNextService = gr.getValue('u_next_service_date');\n var newNextService = current.getValue('u_next_due_date') || '';\n gr.setValue('u_next_service_date', newNextService);\n _ewmLog('u_fom_facility_asset', 'u_next_service_date', oldNextService, gr.getValue('u_next_service_date'), '');\n\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '1');\n _ewmLog('u_fom_facility_asset', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldNotes = gr.getValue('u_service_notes');\n var scheduleName = current.getValue('u_schedule_name') || 'PM';\n var newNotes = 'PM completed per schedule: ' + scheduleName;\n gr.setValue('u_service_notes', newNotes);\n _ewmLog('u_fom_facility_asset', 'u_service_notes', oldNotes, gr.getValue('u_service_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "asset_active_create_wo_and_report", "fires_on_table": "u_fom_facility_asset", "filter_condition": "u_statusCHANGESTO1", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update current facility asset service notes (before-BR self-write)\n var oldNotes = current.getValue('u_service_notes');\n current.setValue('u_service_notes', 'Asset restored to Active status - preventive maintenance completed');\n _ewmLog(current.getTableName(), 'u_service_notes', oldNotes, current.getValue('u_service_notes'), '');\n\n // 2. Insert a new follow-up maintenance work order for this asset\n var grWO = new GlideRecord('u_fom_work_order');\n grWO.initialize();\n grWO.setValue('u_facility_asset', current.getUniqueValue());\n _ewmLog('u_fom_work_order', 'u_facility_asset', '', current.getUniqueValue(), '');\n grWO.setValue('u_state', '1');\n _ewmLog('u_fom_work_order', 'u_state', '', '1', '');\n grWO.setValue('u_priority', '3');\n _ewmLog('u_fom_work_order', 'u_priority', '', '3', '');\n grWO.setValue('u_short_description', 'Post-maintenance verification for asset ' + current.getValue('u_asset_tag'));\n _ewmLog('u_fom_work_order', 'u_short_description', '', 'Post-maintenance verification for asset ' + current.getValue('u_asset_tag'), '');\n grWO.setValue('u_is_escalated', 'false');\n _ewmLog('u_fom_work_order', 'u_is_escalated', '', 'false', '');\n try {\n var rWO = grWO.insert();\n if (!rWO) { _ewmLog('','','','', 'GR insert failed: ' + grWO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert a new inspection report linked to the new work order\n if (rWO) {\n var grIR = new GlideRecord('u_fom_inspection_report');\n grIR.initialize();\n grIR.setValue('u_work_order', rWO);\n _ewmLog('u_fom_inspection_report', 'u_work_order', '', rWO, '');\n grIR.setValue('u_approval_status', '1');\n _ewmLog('u_fom_inspection_report', 'u_approval_status', '', '1', '');\n grIR.setValue('u_findings', 'Scheduled post-maintenance inspection required after asset returned to Active');\n _ewmLog('u_fom_inspection_report', 'u_findings', '', 'Scheduled post-maintenance inspection required after asset returned to Active', '');\n grIR.setValue('u_safety_hazard_identified', 'false');\n _ewmLog('u_fom_inspection_report', 'u_safety_hazard_identified', '', 'false', '');\n grIR.setValue('u_follow_up_required', 'true');\n _ewmLog('u_fom_inspection_report', 'u_follow_up_required', '', 'true', '');\n try {\n var rIR = grIR.insert();\n if (!rIR) { _ewmLog('','','','', 'GR insert failed: ' + grIR.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "init_new_wo_defaults_and_flag", "fires_on_table": "u_fom_work_order", "filter_condition": "u_priority=3", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set state to New for follow-up priority work orders\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '1');\n _ewmLog('u_fom_work_order', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Mark as escalated per policy\n var oldEsc = current.getValue('u_is_escalated');\n current.setValue('u_is_escalated', 'true');\n _ewmLog('u_fom_work_order', 'u_is_escalated', oldEsc, current.getValue('u_is_escalated'), '');\n\n // 3. Set default work notes for follow-up WO\n var oldNotes = current.getValue('u_work_notes');\n current.setValue('u_work_notes', 'Follow-up priority work order created - auto-escalated per policy');\n _ewmLog('u_fom_work_order', 'u_work_notes', oldNotes, current.getValue('u_work_notes'), '');\n\n // 4. Update related inspection reports to flag follow-up required\n var gr = new GlideRecord('u_fom_inspection_report');\n gr.addQuery('u_work_order', current.getValue('u_facility_asset'));\n gr.addQuery('u_follow_up_required', 'false');\n gr.query();\n while (gr.next()) {\n var oldFollowUp = gr.getValue('u_follow_up_required');\n gr.setValue('u_follow_up_required', 'true');\n _ewmLog('u_fom_inspection_report', 'u_follow_up_required', oldFollowUp, gr.getValue('u_follow_up_required'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "followup_update_contract_and_room", "fires_on_table": "u_fom_inspection_report", "filter_condition": "u_follow_up_requiredCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the maintenance contract linked via the work order\n var woRef = current.getValue('u_work_order');\n if (woRef) {\n var woGr = new GlideRecord('u_fom_work_order');\n if (woGr.get(woRef)) {\n var contractRef = woGr.getValue('u_contract');\n if (contractRef) {\n var cGr = new GlideRecord('u_fom_maintenance_contract');\n if (cGr.get(contractRef)) {\n var oldNotes = cGr.getValue('u_contract_notes');\n cGr.setValue('u_contract_notes', 'Follow-up required per inspection ' + current.getValue('u_report_number'));\n _ewmLog('u_fom_maintenance_contract', 'u_contract_notes', oldNotes, cGr.getValue('u_contract_notes'), '');\n\n var oldSla = cGr.getValue('u_sla_response_hours');\n cGr.setValue('u_sla_response_hours', 4);\n _ewmLog('u_fom_maintenance_contract', 'u_sla_response_hours', oldSla, cGr.getValue('u_sla_response_hours'), '');\n\n try {\n var r1 = cGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the room linked to the facility asset on the work order\n var assetRef = woGr.getValue('u_facility_asset');\n if (assetRef) {\n var aGr = new GlideRecord('u_fom_facility_asset');\n if (aGr.get(assetRef)) {\n var roomRef = aGr.getValue('u_room');\n if (roomRef) {\n var rGr = new GlideRecord('u_fom_room');\n if (rGr.get(roomRef)) {\n var oldStatus = rGr.getValue('u_room_status');\n rGr.setValue('u_room_status', '3');\n _ewmLog('u_fom_room', 'u_room_status', oldStatus, rGr.getValue('u_room_status'), '');\n\n var oldNotes2 = rGr.getValue('u_notes');\n rGr.setValue('u_notes', 'Under maintenance due to follow-up from inspection ' + current.getValue('u_report_number'));\n _ewmLog('u_fom_room', 'u_notes', oldNotes2, rGr.getValue('u_notes'), '');\n\n try {\n var r2 = rGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + rGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "contract_update_cascade_actions", "fires_on_table": "u_fom_maintenance_contract", "filter_condition": "u_contract_notesISNOTEMPTY^u_sla_response_hoursISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the vendor linked to this contract with updated info\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var grVendor = new GlideRecord('u_fom_vendor');\n grVendor.addQuery('sys_id', vendorRef);\n grVendor.query();\n if (grVendor.next()) {\n var oldNotes = grVendor.getValue('u_notes');\n grVendor.setValue('u_notes', 'Contract SLA updated to ' + current.getValue('u_sla_response_hours') + ' hrs');\n _ewmLog('u_fom_vendor', 'u_notes', oldNotes, grVendor.getValue('u_notes'), '');\n\n var oldPayTerms = grVendor.getValue('u_payment_terms');\n grVendor.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_fom_vendor', 'u_payment_terms', oldPayTerms, grVendor.getValue('u_payment_terms'), '');\n\n var oldRating = grVendor.getValue('u_rating');\n grVendor.setValue('u_rating', '4');\n _ewmLog('u_fom_vendor', 'u_rating', oldRating, grVendor.getValue('u_rating'), '');\n\n try {\n var r1 = grVendor.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grVendor.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the department linked to the vendor's building context\n var grDept = new GlideRecord('u_fom_department');\n grDept.addQuery('u_department_type', '1');\n grDept.setLimit(1);\n grDept.query();\n if (grDept.next()) {\n var oldDeptNotes = grDept.getValue('u_notes');\n grDept.setValue('u_notes', 'Contract ' + current.getValue('u_contract_number') + ' SLA refreshed');\n _ewmLog('u_fom_department', 'u_notes', oldDeptNotes, grDept.getValue('u_notes'), '');\n\n var oldLocation = grDept.getValue('u_location');\n grDept.setValue('u_location', 'Main Campus');\n _ewmLog('u_fom_department', 'u_location', oldLocation, grDept.getValue('u_location'), '');\n\n var oldBudgetSpent = grDept.getValue('u_budget_spent');\n grDept.setValue('u_budget_spent', '15000');\n _ewmLog('u_fom_department', 'u_budget_spent', oldBudgetSpent, grDept.getValue('u_budget_spent'), '');\n\n try {\n var r2 = grDept.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fom_facility_asset", "documentkey": "296ed16101f143103e48918ce4a0a6ce", "fieldname": "u_last_service_date", "oldvalue": "2024-09-15", "newvalue": "2024-10-01"}, {"tablename": "u_fom_technician", "documentkey": "116ed16101f143103e48918ce4a0a6cb", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_pm_schedule", "documentkey": "6d6e156101f143103e48918ce4a0a698", "fieldname": "u_compliance_standard", "oldvalue": "ASHRAE 62.1", "newvalue": "Senior technician review required"}, {"tablename": "u_fom_facility_asset", "documentkey": "296ed16101f143103e48918ce4a0a6ce", "fieldname": "u_service_notes", "oldvalue": "Routine maintenance up to date", "newvalue": "PM completed per schedule: Quarterly HVAC Filter Replacement"}, {"tablename": "u_fom_work_order", "documentkey": "a96e156101f143103e48918ce4a0a6b5", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_fom_pm_schedule", "documentkey": "6d6e156101f143103e48918ce4a0a698", "fieldname": "u_estimated_cost", "oldvalue": "350", "newvalue": "750"}, {"tablename": "u_fom_facility_asset", "documentkey": "296ed16101f143103e48918ce4a0a6ce", "fieldname": "u_next_service_date", "oldvalue": "2025-03-15", "newvalue": "2025-01-01"}, {"tablename": "u_fom_facility_asset", "documentkey": "296ed16101f143103e48918ce4a0a6ce", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fom_room", "documentkey": "5d6e156101f143103e48918ce4a0a64a", "fieldname": "u_notes", "oldvalue": "Contains primary HVAC equipment", "newvalue": "Technician on active assignment - room under maintenance oversight"}, {"tablename": "u_fom_facility_asset", "documentkey": "296ed16101f143103e48918ce4a0a6ce", "fieldname": "u_service_notes", "oldvalue": "PM completed per schedule: Quarterly HVAC Filter Replacement", "newvalue": "Work order WO-2024-3301 now in progress"}, {"tablename": "u_fom_department", "documentkey": "996e156101f143103e48918ce4a0a66b", "fieldname": "u_notes", "oldvalue": "Primary facilities department", "newvalue": "Senior technician Marcus Rivera assigned to active work order"}, {"tablename": "u_fom_room", "documentkey": "5d6e156101f143103e48918ce4a0a64a", "fieldname": "u_room_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_fom_department", "documentkey": "996e156101f143103e48918ce4a0a66b", "fieldname": "u_budget_spent", "oldvalue": "12000", "newvalue": "12500"}], "ewm_logs": [{"sys_id": "2a7ed56101f143103e48918ce4a0a689", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_department", "u_field_name": "u_notes", "u_old_value": "Primary facilities department", "u_new_value": "Senior technician Marcus Rivera assigned to active work order", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "627ed56101f143103e48918ce4a0a685", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_last_service_date", "u_old_value": "2024-09-15", "u_new_value": "2024-10-01", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "667ed56101f143103e48918ce4a0a686", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "6e7ed56101f143103e48918ce4a0a682", "u_br_name": "tech_assign_cascade_updates", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_estimated_cost", "u_old_value": "350", "u_new_value": "750", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "ae7ed56101f143103e48918ce4a0a688", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_department", "u_field_name": "u_budget_spent", "u_old_value": "12000", "u_new_value": "12500", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "e67ed56101f143103e48918ce4a0a683", "u_br_name": "tech_assign_cascade_updates", "u_table_name": "u_fom_pm_schedule", "u_field_name": "u_compliance_standard", "u_old_value": "ASHRAE 62.1", "u_new_value": "Senior technician review required", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "ea7ed56101f143103e48918ce4a0a685", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_next_service_date", "u_old_value": "2025-03-15", "u_new_value": "2025-01-01", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "ee7ed56101f143103e48918ce4a0a680", "u_br_name": "wo_in_progress_update_assets_tech", "u_table_name": "u_fom_technician", "u_field_name": "u_availability_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "ee7ed56101f143103e48918ce4a0a686", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "Routine maintenance up to date", "u_new_value": "PM completed per schedule: Quarterly HVAC Filter Replacement", "u_error": "", "sys_created_on": "2026-06-30 11:45:50"}, {"sys_id": "627ed56101f143103e48918ce4a0a68b", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_room", "u_field_name": "u_room_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:45:51"}, {"sys_id": "627ed56101f143103e48918ce4a0a68e", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_service_notes", "u_old_value": "PM completed per schedule: Quarterly HVAC Filter Replacement", "u_new_value": "Work order WO-2024-3301 now in progress", "u_error": "", "sys_created_on": "2026-06-30 11:45:51"}, {"sys_id": "e67ed56101f143103e48918ce4a0a68d", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_facility_asset", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:45:51"}, {"sys_id": "ea7ed56101f143103e48918ce4a0a68b", "u_br_name": "pm_schedule_sync_asset_service", "u_table_name": "u_fom_room", "u_field_name": "u_notes", "u_old_value": "Contains primary HVAC equipment", "u_new_value": "Technician on active assignment - room under maintenance oversight", "u_error": "", "sys_created_on": "2026-06-30 11:45:51"}], "metadata": "{\"domain\": \"facility_management\", \"primary_table\": \"u_fom_work_order\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 3, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_fad_fixed_asset", "parameters": "{\"table_name\": \"u_fad_fixed_asset\", \"operation\": \"update\", \"fields\": {\"u_asset_status\": \"4\", \"u_current_book_value\": 0, \"u_accumulated_depreciation\": 10000.0, \"u_location\": \"Building B - Floor 1\"}}", "seed_data": "{\"u_notes\": \"Standard office printer acquired Jan 2019\", \"u_accumulated_depreciation\": \"10000\", \"u_asset_status\": \"4\", \"sys_mod_count\": \"1\", \"u_current_book_value\": \"0\", \"sys_updated_on\": \"2026-06-30 09:52:48\", \"sys_tags\": \"\", \"u_acquisition_cost\": \"10000\", \"u_acquisition_date\": \"2019-01-15\", \"u_category\": \"a98401e9017d03103e48918ce4a0a659\", \"sys_id\": \"698401e9017d03103e48918ce4a0a660\", \"sys_updated_by\": \"admin\", \"u_responsible_department\": \"IT Operations\", \"u_salvage_value\": \"0\", \"u_asset_number\": \"FA-2024-00987\", \"sys_created_on\": \"2026-06-30 09:52:27\", \"u_asset_name\": \"HP LaserJet Pro M404\", \"u_location\": \"Building B - Floor 1\", \"u_useful_life_months\": \"60\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-HP-20190115-042\"}", "supporting_data": "{\"category_main\": {\"u_default_salvage_pct\": \"5\", \"u_capitalization_threshold\": \"500\", \"u_accumulated_depr_account\": \"1521-00\", \"u_category_name\": \"Office Equipment\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:52:27\", \"sys_tags\": \"\", \"u_gl_account_code\": \"1520-00\", \"sys_id\": \"a98401e9017d03103e48918ce4a0a659\", \"u_description\": \"Standard office equipment category\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"1\", \"u_requires_review_on_method_change\": \"true\", \"sys_created_on\": \"2026-06-30 09:52:27\", \"u_active\": \"true\", \"u_default_depreciation_method\": \"1\", \"u_default_useful_life_months\": \"60\", \"sys_created_by\": \"admin\"}, \"fin_period_q4\": {\"u_closed_datetime\": \"\", \"u_period_number\": \"4\", \"sys_mod_count\": \"0\", \"u_period_notes\": \"Q4 2024 open period\", \"u_posting_allowed\": \"true\", \"u_asset_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:52:27\", \"sys_tags\": \"\", \"u_fiscal_year\": \"2024\", \"u_period_name\": \"FY2024-Q4\", \"sys_id\": \"a58401e9017d03103e48918ce4a0a65d\", \"u_period_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2024-12-31\", \"sys_created_on\": \"2026-06-30 09:52:27\", \"u_start_date\": \"2024-10-01\", \"u_total_depreciation_posted\": \"0\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fad_fixed_asset\": {\"u_asset_number\": {\"type\": \"str\"}, \"u_asset_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_fad_asset_category\"}, \"u_acquisition_cost\": {\"type\": \"decimal\"}, \"u_acquisition_date\": {\"type\": \"str\"}, \"u_current_book_value\": {\"type\": \"decimal\"}, \"u_accumulated_depreciation\": {\"type\": \"decimal\"}, \"u_asset_status\": {\"type\": \"str\"}, \"u_useful_life_months\": {\"type\": \"int\"}, \"u_salvage_value\": {\"type\": \"decimal\"}, \"u_location\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_responsible_department\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fad_asset_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_default_depreciation_method\": {\"type\": \"str\"}, \"u_default_useful_life_months\": {\"type\": \"int\"}, \"u_default_salvage_pct\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_accumulated_depr_account\": {\"type\": \"str\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_capitalization_threshold\": {\"type\": \"decimal\"}, \"u_requires_review_on_method_change\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_fad_write_off_approval\": {\"u_approval_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_write_off_amount\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_approval_notes\": {\"type\": \"str\"}}, \"u_fad_asset_disposal\": {\"u_disposal_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_write_off_approval\": {\"FK\": \"u_fad_write_off_approval\"}, \"u_disposal_date\": {\"type\": \"str\"}, \"u_disposal_method\": {\"type\": \"str\"}, \"u_final_book_value\": {\"type\": \"decimal\"}, \"u_disposal_proceeds\": {\"type\": \"decimal\"}, \"u_gain_loss_amount\": {\"type\": \"decimal\"}, \"u_disposal_status\": {\"type\": \"str\"}, \"u_buyer_details\": {\"type\": \"str\"}, \"u_disposal_reason\": {\"type\": \"str\"}, \"u_gl_posting_reference\": {\"type\": \"str\"}, \"u_disposal_notes\": {\"type\": \"str\"}}, \"u_fad_depreciation_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_depreciation_method\": {\"type\": \"str\"}, \"u_schedule_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_annual_depreciation_rate\": {\"type\": \"decimal\"}, \"u_periodic_depreciation_amount\": {\"type\": \"decimal\"}, \"u_total_periods\": {\"type\": \"int\"}, \"u_periods_completed\": {\"type\": \"int\"}, \"u_depreciable_basis\": {\"type\": \"decimal\"}, \"u_schedule_notes\": {\"type\": \"str\"}, \"u_last_recalculated\": {\"type\": \"str\"}}, \"u_fad_depreciation_entry\": {\"u_entry_number\": {\"type\": \"str\"}, \"u_depreciation_schedule\": {\"FK\": \"u_fad_depreciation_schedule\"}, \"u_financial_period\": {\"FK\": \"u_fad_financial_period\"}, \"u_entry_date\": {\"type\": \"str\"}, \"u_depreciation_amount\": {\"type\": \"decimal\"}, \"u_book_value_before\": {\"type\": \"decimal\"}, \"u_book_value_after\": {\"type\": \"decimal\"}, \"u_entry_status\": {\"type\": \"str\"}, \"u_period_sequence\": {\"type\": \"int\"}, \"u_gl_reference\": {\"type\": \"str\"}, \"u_posted_datetime\": {\"type\": \"str\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_entry_notes\": {\"type\": \"str\"}}, \"u_fad_asset_review\": {\"u_review_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_value_adjustment\": {\"type\": \"decimal\"}, \"u_method_change_required\": {\"type\": \"bool\"}, \"u_review_notes\": {\"type\": \"str\"}}, \"u_fad_valuation_record\": {\"u_valuation_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_asset_review\": {\"FK\": \"u_fad_asset_review\"}, \"u_valuation_date\": {\"type\": \"str\"}, \"u_valuation_type\": {\"type\": \"str\"}, \"u_assessed_value\": {\"type\": \"decimal\"}, \"u_book_value_at_valuation\": {\"type\": \"decimal\"}, \"u_impairment_loss\": {\"type\": \"decimal\"}, \"u_valuation_source\": {\"type\": \"str\"}, \"u_appraiser_name\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_valuation_notes\": {\"type\": \"str\"}}, \"u_fad_financial_period\": {\"u_period_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_period_number\": {\"type\": \"int\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_period_status\": {\"type\": \"str\"}, \"u_posting_allowed\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_total_depreciation_posted\": {\"type\": \"decimal\"}, \"u_asset_count\": {\"type\": \"int\"}, \"u_period_notes\": {\"type\": \"str\"}}, \"u_fad_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record_id\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_log_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "fully_depr_suspend_sched_audit", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_status=4^u_accumulated_depreciationISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Suspend the active depreciation schedule for this asset\n var grSched = new GlideRecord('u_fad_depreciation_schedule');\n grSched.addQuery('u_fixed_asset', current.getUniqueValue());\n grSched.addQuery('u_schedule_status', '2'); // Active\n grSched.query();\n while (grSched.next()) {\n var oldStatus = grSched.getValue('u_schedule_status');\n grSched.setValue('u_schedule_status', '4'); // Completed\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', oldStatus, grSched.getValue('u_schedule_status'), '');\n\n var oldNotes = grSched.getValue('u_schedule_notes');\n grSched.setValue('u_schedule_notes', 'Auto-completed: asset fully depreciated');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, grSched.getValue('u_schedule_notes'), '');\n\n try {\n var r = grSched.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grSched.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the status change\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_event_type', '1'); // Status Change\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '1', '');\n\n grLog.setValue('u_old_value', previous.getValue('u_asset_status'));\n _ewmLog('u_fad_audit_log', 'u_old_value', '', previous.getValue('u_asset_status'), '');\n\n grLog.setValue('u_new_value', '4');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', '4', '');\n\n grLog.setValue('u_field_changed', 'u_asset_status');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_asset_status', '');\n\n grLog.setValue('u_source_table', 'u_fad_fixed_asset');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_fixed_asset', '');\n\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n\n grLog.setValue('u_log_notes', 'Asset reached fully depreciated status');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Asset reached fully depreciated status', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "finalize_depr_entries_on_full_depr", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_status=4^u_current_book_valueCHANGESTO0", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a fixed asset reaches Fully Depreciated status with book value 0,\n // finalize all draft depreciation entries for this asset's schedules.\n\n // First, collect schedule sys_ids for this asset\n var schedIds = [];\n var sg = new GlideRecord('u_fad_depreciation_schedule');\n sg.addQuery('u_fixed_asset', current.getUniqueValue());\n sg.query();\n while (sg.next()) {\n schedIds.push(sg.getUniqueValue());\n }\n\n if (schedIds.length === 0) {\n return;\n }\n\n // Update all draft depreciation entries to Posted with final values\n var gr = new GlideRecord('u_fad_depreciation_entry');\n gr.addQuery('u_depreciation_schedule', 'IN', schedIds.join(','));\n gr.addQuery('u_entry_status', '1'); // Draft\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_entry_status');\n gr.setValue('u_entry_status', '2');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_status', oldStatus, '2', '');\n\n var oldPostedDt = gr.getValue('u_posted_datetime');\n var nowStr = new GlideDateTime().toString();\n gr.setValue('u_posted_datetime', nowStr);\n _ewmLog('u_fad_depreciation_entry', 'u_posted_datetime', oldPostedDt, nowStr, '');\n\n var oldGlRef = gr.getValue('u_gl_reference');\n var glRef = 'GL-FULLDEPR-' + current.getValue('u_asset_number');\n gr.setValue('u_gl_reference', glRef);\n _ewmLog('u_fad_depreciation_entry', 'u_gl_reference', oldGlRef, glRef, '');\n\n var oldReversal = gr.getValue('u_reversal_flag');\n gr.setValue('u_reversal_flag', 'false');\n _ewmLog('u_fad_depreciation_entry', 'u_reversal_flag', oldReversal, 'false', '');\n\n var oldNotes = gr.getValue('u_entry_notes');\n var newNotes = 'Auto-posted: asset fully depreciated with book value 0';\n gr.setValue('u_entry_notes', newNotes);\n _ewmLog('u_fad_depreciation_entry', 'u_entry_notes', oldNotes, newNotes, '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "fully_depr_location_change_review", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_status=4^u_locationISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update notes on current asset to reflect location change\n var oldNotes = current.getValue('u_notes');\n var newNotes = 'Location changed on fully depreciated asset. Prior location: ' + (previous.getValue('u_location') || 'N/A') + '. Requires condition assessment.';\n current.setValue('u_notes', newNotes);\n _ewmLog('u_fad_fixed_asset', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 2. Update responsible department to Facilities on relocation\n var oldDept = current.getValue('u_responsible_department');\n current.setValue('u_responsible_department', 'Facilities');\n _ewmLog('u_fad_fixed_asset', 'u_responsible_department', oldDept, current.getValue('u_responsible_department'), '');\n\n // 3. Insert an asset review record for condition assessment\n var gr = new GlideRecord('u_fad_asset_review');\n gr.initialize();\n gr.setValue('u_fixed_asset', current.getUniqueValue());\n gr.setValue('u_review_type', '1');\n _ewmLog('u_fad_asset_review', 'u_review_type', '', '1', '');\n gr.setValue('u_review_status', '1');\n _ewmLog('u_fad_asset_review', 'u_review_status', '', '1', '');\n gr.setValue('u_initiated_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n gr.setValue('u_reviewer_name', 'System');\n gr.setValue('u_review_notes', 'Auto-created: location changed on fully depreciated asset ' + current.getValue('u_asset_number'));\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "create_disposal_complete_schedule", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_status=4^u_locationISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a pending disposal record for the fully depreciated asset\n var grDisp = new GlideRecord('u_fad_asset_disposal');\n grDisp.initialize();\n grDisp.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_asset_disposal', 'u_fixed_asset', '', current.getUniqueValue(), '');\n grDisp.setValue('u_disposal_status', '1');\n _ewmLog('u_fad_asset_disposal', 'u_disposal_status', '', '1', '');\n grDisp.setValue('u_final_book_value', '0');\n _ewmLog('u_fad_asset_disposal', 'u_final_book_value', '', '0', '');\n try {\n var rDisp = grDisp.insert();\n if (!rDisp) { _ewmLog('','','','', 'GR insert failed: ' + grDisp.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 2. Mark the active depreciation schedule as Completed\n var grSched = new GlideRecord('u_fad_depreciation_schedule');\n grSched.addQuery('u_fixed_asset', current.getUniqueValue());\n grSched.addQuery('u_schedule_status', '2');\n grSched.query();\n while (grSched.next()) {\n var oldStatus = grSched.getValue('u_schedule_status');\n grSched.setValue('u_schedule_status', '4');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', oldStatus, grSched.getValue('u_schedule_status'), '');\n try {\n var rSched = grSched.update();\n if (!rSched) { _ewmLog('','','','', 'GR update failed: ' + grSched.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fad_audit_log", "documentkey": "6a94c1e9017d03103e48918ce4a0a63e", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_disposal", "documentkey": "2294c1e9017d03103e48918ce4a0a645", "fieldname": "u_disposal_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_review", "documentkey": "e294c1e9017d03103e48918ce4a0a642", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "698401e9017d03103e48918ce4a0a660"}, {"tablename": "u_fad_fixed_asset", "documentkey": "698401e9017d03103e48918ce4a0a660", "fieldname": "u_asset_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_fad_audit_log", "documentkey": "6a94c1e9017d03103e48918ce4a0a63e", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_fad_asset_review", "documentkey": "e294c1e9017d03103e48918ce4a0a642", "fieldname": "u_review_notes", "oldvalue": "", "newvalue": "Auto-created: location changed on fully depreciated asset FA-2024-00987"}, {"tablename": "u_fad_audit_log", "documentkey": "6a94c1e9017d03103e48918ce4a0a63e", "fieldname": "u_log_notes", "oldvalue": "", "newvalue": "Asset reached fully depreciated status"}, {"tablename": "u_fad_asset_disposal", "documentkey": "2294c1e9017d03103e48918ce4a0a645", "fieldname": "u_final_book_value", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_asset_review", "documentkey": "e294c1e9017d03103e48918ce4a0a642", "fieldname": "u_value_adjustment", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_fixed_asset", "documentkey": "698401e9017d03103e48918ce4a0a660", "fieldname": "u_current_book_value", "oldvalue": "500", "newvalue": "0"}, {"tablename": "u_fad_audit_log", "documentkey": "6a94c1e9017d03103e48918ce4a0a63e", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_fad_fixed_asset"}, {"tablename": "u_fad_asset_review", "documentkey": "e294c1e9017d03103e48918ce4a0a642", "fieldname": "u_initiated_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_fad_audit_log", "documentkey": "6a94c1e9017d03103e48918ce4a0a63e", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_asset_status"}, {"tablename": "u_fad_asset_review", "documentkey": "e294c1e9017d03103e48918ce4a0a642", "fieldname": "u_method_change_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_asset_disposal", "documentkey": "2294c1e9017d03103e48918ce4a0a645", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "698401e9017d03103e48918ce4a0a660"}, {"tablename": "u_fad_asset_review", "documentkey": "e294c1e9017d03103e48918ce4a0a642", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_fixed_asset", "documentkey": "698401e9017d03103e48918ce4a0a660", "fieldname": "u_location", "oldvalue": "Building A - Floor 3", "newvalue": "Building B - Floor 1"}, {"tablename": "u_fad_audit_log", "documentkey": "6a94c1e9017d03103e48918ce4a0a63e", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "6a94c1e9017d03103e48918ce4a0a63e", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_fad_asset_disposal", "documentkey": "2294c1e9017d03103e48918ce4a0a645", "fieldname": "u_disposal_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_review", "documentkey": "e294c1e9017d03103e48918ce4a0a642", "fieldname": "u_review_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_disposal", "documentkey": "2294c1e9017d03103e48918ce4a0a645", "fieldname": "u_disposal_proceeds", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_fixed_asset", "documentkey": "698401e9017d03103e48918ce4a0a660", "fieldname": "u_accumulated_depreciation", "oldvalue": "9500", "newvalue": "10000"}, {"tablename": "u_fad_asset_review", "documentkey": "e294c1e9017d03103e48918ce4a0a642", "fieldname": "u_reviewer_name", "oldvalue": "", "newvalue": "System"}, {"tablename": "u_fad_audit_log", "documentkey": "6a94c1e9017d03103e48918ce4a0a63e", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "698401e9017d03103e48918ce4a0a660"}], "ewm_logs": [{"sys_id": "2294c1e9017d03103e48918ce4a0a63e", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_log_notes", "u_old_value": "", "u_new_value": "Asset reached fully depreciated status", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "2a9401e9017d03103e48918ce4a0a64f", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "698401e9017d03103e48918ce4a0a660", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "2e94c1e9017d03103e48918ce4a0a63b", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "6294c1e9017d03103e48918ce4a0a641", "u_br_name": "fully_depr_location_change_review", "u_table_name": "u_fad_asset_review", "u_field_name": "u_review_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "6694c1e9017d03103e48918ce4a0a63c", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_asset_status", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "6694c1e9017d03103e48918ce4a0a643", "u_br_name": "create_disposal_complete_schedule", "u_table_name": "u_fad_asset_disposal", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "698401e9017d03103e48918ce4a0a660", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "6e94c1e9017d03103e48918ce4a0a63f", "u_br_name": "fully_depr_location_change_review", "u_table_name": "u_fad_fixed_asset", "u_field_name": "u_notes", "u_old_value": "Standard office printer acquired Jan 2019", "u_new_value": "Location changed on fully depreciated asset. Prior location: Building A - Floor 3. Requires condition assessment.", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "a69401e9017d03103e48918ce4a0a650", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "aa94c1e9017d03103e48918ce4a0a641", "u_br_name": "fully_depr_location_change_review", "u_table_name": "u_fad_asset_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "ae94c1e9017d03103e48918ce4a0a63c", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_fad_fixed_asset", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "ae94c1e9017d03103e48918ce4a0a643", "u_br_name": "create_disposal_complete_schedule", "u_table_name": "u_fad_asset_disposal", "u_field_name": "u_disposal_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "e294c1e9017d03103e48918ce4a0a63b", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "e694c1e9017d03103e48918ce4a0a63d", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_compliance_flag", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "e694c1e9017d03103e48918ce4a0a640", "u_br_name": "fully_depr_location_change_review", "u_table_name": "u_fad_fixed_asset", "u_field_name": "u_responsible_department", "u_old_value": "IT Operations", "u_new_value": "Facilities", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}, {"sys_id": "e694c1e9017d03103e48918ce4a0a644", "u_br_name": "create_disposal_complete_schedule", "u_table_name": "u_fad_asset_disposal", "u_field_name": "u_final_book_value", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 09:52:48"}], "metadata": "{\"domain\": \"fixed_asset_depreciation\", \"primary_table\": \"u_fad_fixed_asset\", \"topology\": \"flat\", \"num_brs\": \"4\", \"total_brs_fired\": 3, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 25}"} {"tool_name": "update_fad_fixed_asset", "parameters": "{\"table_name\": \"u_fad_fixed_asset\", \"operation\": \"update\", \"fields\": {\"u_asset_status\": \"3\", \"u_location\": \"Building A - Floor 3\"}}", "seed_data": "{\"u_notes\": \"Assigned to finance department\", \"u_accumulated_depreciation\": \"2700\", \"u_asset_status\": \"3\", \"sys_mod_count\": \"1\", \"u_current_book_value\": \"7300\", \"sys_updated_on\": \"2026-06-30 10:15:10\", \"sys_tags\": \"\", \"u_acquisition_cost\": \"10000\", \"u_acquisition_date\": \"2024-01-01\", \"u_category\": \"d9a9c92d01bd03103e48918ce4a0a63e\", \"sys_id\": \"d5a9c92d01bd03103e48918ce4a0a66a\", \"sys_updated_by\": \"admin\", \"u_responsible_department\": \"Finance\", \"u_salvage_value\": \"1000\", \"u_asset_number\": \"FA-90210\", \"sys_created_on\": \"2026-06-30 10:14:50\", \"u_asset_name\": \"Dell Latitude 7440 Laptop\", \"u_location\": \"Building A - Floor 3\", \"u_useful_life_months\": \"60\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-DL7440-88291\"}", "supporting_data": "{\"category_main\": {\"u_default_salvage_pct\": \"10\", \"u_capitalization_threshold\": \"500\", \"u_accumulated_depr_account\": \"1500-200\", \"u_category_name\": \"Office Equipment\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:14:49\", \"sys_tags\": \"\", \"u_gl_account_code\": \"1500-100\", \"sys_id\": \"d9a9c92d01bd03103e48918ce4a0a63e\", \"u_description\": \"Standard office equipment category\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"1\", \"u_requires_review_on_method_change\": \"true\", \"sys_created_on\": \"2026-06-30 10:14:49\", \"u_active\": \"true\", \"u_default_depreciation_method\": \"1\", \"u_default_useful_life_months\": \"60\", \"sys_created_by\": \"admin\"}, \"fin_period\": {\"u_closed_datetime\": \"\", \"u_period_number\": \"6\", \"sys_mod_count\": \"0\", \"u_period_notes\": \"June 2025 open period\", \"u_posting_allowed\": \"true\", \"u_asset_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:14:49\", \"sys_tags\": \"\", \"u_fiscal_year\": \"2025\", \"u_period_name\": \"FY2025-P06\", \"sys_id\": \"19a9c92d01bd03103e48918ce4a0a635\", \"u_period_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-06-30\", \"sys_created_on\": \"2026-06-30 10:14:49\", \"u_start_date\": \"2025-06-01\", \"u_total_depreciation_posted\": \"0\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fad_fixed_asset\": {\"u_asset_number\": {\"type\": \"str\"}, \"u_asset_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_fad_asset_category\"}, \"u_acquisition_cost\": {\"type\": \"decimal\"}, \"u_acquisition_date\": {\"type\": \"str\"}, \"u_current_book_value\": {\"type\": \"decimal\"}, \"u_accumulated_depreciation\": {\"type\": \"decimal\"}, \"u_asset_status\": {\"type\": \"str\"}, \"u_useful_life_months\": {\"type\": \"int\"}, \"u_salvage_value\": {\"type\": \"decimal\"}, \"u_location\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_responsible_department\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fad_asset_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_default_depreciation_method\": {\"type\": \"str\"}, \"u_default_useful_life_months\": {\"type\": \"int\"}, \"u_default_salvage_pct\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_accumulated_depr_account\": {\"type\": \"str\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_capitalization_threshold\": {\"type\": \"decimal\"}, \"u_requires_review_on_method_change\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_fad_write_off_approval\": {\"u_approval_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_write_off_amount\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_approval_notes\": {\"type\": \"str\"}}, \"u_fad_asset_disposal\": {\"u_disposal_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_write_off_approval\": {\"FK\": \"u_fad_write_off_approval\"}, \"u_disposal_date\": {\"type\": \"str\"}, \"u_disposal_method\": {\"type\": \"str\"}, \"u_final_book_value\": {\"type\": \"decimal\"}, \"u_disposal_proceeds\": {\"type\": \"decimal\"}, \"u_gain_loss_amount\": {\"type\": \"decimal\"}, \"u_disposal_status\": {\"type\": \"str\"}, \"u_buyer_details\": {\"type\": \"str\"}, \"u_disposal_reason\": {\"type\": \"str\"}, \"u_gl_posting_reference\": {\"type\": \"str\"}, \"u_disposal_notes\": {\"type\": \"str\"}}, \"u_fad_depreciation_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_depreciation_method\": {\"type\": \"str\"}, \"u_schedule_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_annual_depreciation_rate\": {\"type\": \"decimal\"}, \"u_periodic_depreciation_amount\": {\"type\": \"decimal\"}, \"u_total_periods\": {\"type\": \"int\"}, \"u_periods_completed\": {\"type\": \"int\"}, \"u_depreciable_basis\": {\"type\": \"decimal\"}, \"u_schedule_notes\": {\"type\": \"str\"}, \"u_last_recalculated\": {\"type\": \"str\"}}, \"u_fad_depreciation_entry\": {\"u_entry_number\": {\"type\": \"str\"}, \"u_depreciation_schedule\": {\"FK\": \"u_fad_depreciation_schedule\"}, \"u_financial_period\": {\"FK\": \"u_fad_financial_period\"}, \"u_entry_date\": {\"type\": \"str\"}, \"u_depreciation_amount\": {\"type\": \"decimal\"}, \"u_book_value_before\": {\"type\": \"decimal\"}, \"u_book_value_after\": {\"type\": \"decimal\"}, \"u_entry_status\": {\"type\": \"str\"}, \"u_period_sequence\": {\"type\": \"int\"}, \"u_gl_reference\": {\"type\": \"str\"}, \"u_posted_datetime\": {\"type\": \"str\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_entry_notes\": {\"type\": \"str\"}}, \"u_fad_asset_review\": {\"u_review_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_value_adjustment\": {\"type\": \"decimal\"}, \"u_method_change_required\": {\"type\": \"bool\"}, \"u_review_notes\": {\"type\": \"str\"}}, \"u_fad_valuation_record\": {\"u_valuation_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_asset_review\": {\"FK\": \"u_fad_asset_review\"}, \"u_valuation_date\": {\"type\": \"str\"}, \"u_valuation_type\": {\"type\": \"str\"}, \"u_assessed_value\": {\"type\": \"decimal\"}, \"u_book_value_at_valuation\": {\"type\": \"decimal\"}, \"u_impairment_loss\": {\"type\": \"decimal\"}, \"u_valuation_source\": {\"type\": \"str\"}, \"u_appraiser_name\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_valuation_notes\": {\"type\": \"str\"}}, \"u_fad_financial_period\": {\"u_period_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_period_number\": {\"type\": \"int\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_period_status\": {\"type\": \"str\"}, \"u_posting_allowed\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_total_depreciation_posted\": {\"type\": \"decimal\"}, \"u_asset_count\": {\"type\": \"int\"}, \"u_period_notes\": {\"type\": \"str\"}}, \"u_fad_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record_id\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_log_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "suspend_schedule_on_review", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO3^u_locationISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_fad_depreciation_schedule');\n gr.addQuery('u_fixed_asset', current.getUniqueValue());\n gr.addQuery('u_schedule_status', '2');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_schedule_status');\n gr.setValue('u_schedule_status', '3');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', oldStatus, gr.getValue('u_schedule_status'), '');\n\n var oldNotes = gr.getValue('u_schedule_notes');\n gr.setValue('u_schedule_notes', 'Suspended due to asset entering Under Review status');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, gr.getValue('u_schedule_notes'), '');\n\n var oldRecalc = gr.getValue('u_last_recalculated');\n var nowDT = new GlideDateTime().getDisplayValue();\n gr.setValue('u_last_recalculated', nowDT);\n _ewmLog('u_fad_depreciation_schedule', 'u_last_recalculated', oldRecalc, gr.getValue('u_last_recalculated'), '');\n\n var oldPeriodsCompleted = gr.getValue('u_periods_completed');\n var currentPeriods = parseInt(oldPeriodsCompleted, 10) || 0;\n gr.setValue('u_periods_completed', currentPeriods);\n _ewmLog('u_fad_depreciation_schedule', 'u_periods_completed', oldPeriodsCompleted, gr.getValue('u_periods_completed'), '');\n\n var oldPeriodicAmt = gr.getValue('u_periodic_depreciation_amount');\n gr.setValue('u_periodic_depreciation_amount', '0');\n _ewmLog('u_fad_depreciation_schedule', 'u_periodic_depreciation_amount', oldPeriodicAmt, gr.getValue('u_periodic_depreciation_amount'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "sched_active_update_entries_log", "fires_on_table": "u_fad_depreciation_schedule", "filter_condition": "u_schedule_statusCHANGESTO3^u_depreciation_method=1^u_depreciable_basisISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all draft depreciation entries linked to this schedule\n var grEntry = new GlideRecord('u_fad_depreciation_entry');\n grEntry.addQuery('u_depreciation_schedule', current.getUniqueValue());\n grEntry.addQuery('u_entry_status', '1');\n grEntry.query();\n while (grEntry.next()) {\n var oldStatus = grEntry.getValue('u_entry_status');\n grEntry.setValue('u_entry_status', '2');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_status', oldStatus, grEntry.getValue('u_entry_status'), '');\n\n var oldNotes = grEntry.getValue('u_entry_notes');\n grEntry.setValue('u_entry_notes', 'Auto-posted upon schedule activation');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_notes', oldNotes, grEntry.getValue('u_entry_notes'), '');\n\n try {\n var r = grEntry.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grEntry.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the schedule activation\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.getValue('u_fixed_asset'));\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getValue('u_fixed_asset'), '');\n\n grLog.setValue('u_event_type', '3');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '3', '');\n\n grLog.setValue('u_source_table', 'u_fad_depreciation_schedule');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_depreciation_schedule', '');\n\n grLog.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "entry_posted_stamp_and_audit", "fires_on_table": "u_fad_depreciation_entry", "filter_condition": "u_entry_statusCHANGESTO2^u_reversal_flag=false", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Stamp posted datetime on current depreciation entry\n var oldPosted = current.getValue('u_posted_datetime');\n var nowStr = new GlideDateTime().getDisplayValue();\n current.setValue('u_posted_datetime', nowStr);\n _ewmLog('u_fad_depreciation_entry', 'u_posted_datetime', oldPosted, current.getValue('u_posted_datetime'), '');\n\n // 2. Set GL reference on current entry\n var oldGl = current.getValue('u_gl_reference');\n var glRef = 'GL-POST-' + current.getValue('u_entry_number');\n current.setValue('u_gl_reference', glRef);\n _ewmLog('u_fad_depreciation_entry', 'u_gl_reference', oldGl, current.getValue('u_gl_reference'), '');\n\n // 3. Insert audit log record for the posting event\n var gr = new GlideRecord('u_fad_audit_log');\n gr.initialize();\n gr.setValue('u_fixed_asset', current.u_depreciation_schedule.u_fixed_asset + '');\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', gr.getValue('u_fixed_asset'), '');\n gr.setValue('u_event_type', '2');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '2', '');\n gr.setValue('u_event_datetime', nowStr);\n _ewmLog('u_fad_audit_log', 'u_event_datetime', '', nowStr, '');\n gr.setValue('u_performed_by', 'system');\n _ewmLog('u_fad_audit_log', 'u_performed_by', '', 'system', '');\n gr.setValue('u_field_changed', 'u_entry_status');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_entry_status', '');\n gr.setValue('u_old_value', previous.getValue('u_entry_status'));\n _ewmLog('u_fad_audit_log', 'u_old_value', '', previous.getValue('u_entry_status'), '');\n gr.setValue('u_new_value', '2');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', '2', '');\n gr.setValue('u_source_table', 'u_fad_depreciation_entry');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_depreciation_entry', '');\n gr.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n gr.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n gr.setValue('u_log_notes', 'Depreciation entry posted with amount ' + current.getValue('u_depreciation_amount'));\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Depreciation entry posted with amount ' + current.getValue('u_depreciation_amount'), '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fad_fixed_asset", "documentkey": "d5a9c92d01bd03103e48918ce4a0a66a", "fieldname": "u_asset_status", "oldvalue": "2", "newvalue": "3"}], "ewm_logs": [], "metadata": "{\"domain\": \"fixed_asset_depreciation\", \"primary_table\": \"u_fad_fixed_asset\", \"topology\": [\"linear\"], \"num_brs\": \"3\", \"total_brs_fired\": 0, \"expected_br_count\": 3, \"all_brs_fired\": false, \"audit_count\": 1}"} {"tool_name": "update_fad_fixed_asset", "parameters": "{\"table_name\": \"u_fad_fixed_asset\", \"operation\": \"update\", \"fields\": {\"u_asset_status\": \"4\"}}", "seed_data": "{\"u_notes\": \"Asset transitioned to fully depreciated with book value reset to acquisition cost. | Asset fully depreciated. Book value set to salvage value. Transferred to Archive-Storage for closeout processing.\", \"u_accumulated_depreciation\": \"135000\", \"u_asset_status\": \"4\", \"sys_mod_count\": \"1\", \"u_current_book_value\": \"15000\", \"sys_updated_on\": \"2026-06-30 10:24:38\", \"sys_tags\": \"\", \"u_acquisition_cost\": \"150000\", \"u_acquisition_date\": \"2019-03-15\", \"u_category\": \"bbcb8de101fd03103e48918ce4a0a64a\", \"sys_id\": \"bfcb8de101fd03103e48918ce4a0a64d\", \"sys_updated_by\": \"admin\", \"u_responsible_department\": \"Finance-Closeout\", \"u_salvage_value\": \"15000\", \"u_asset_number\": \"FA-2024-00891\", \"sys_created_on\": \"2026-06-30 10:24:17\", \"u_asset_name\": \"CNC Milling Machine Model X200\", \"u_location\": \"Archive-Storage\", \"u_useful_life_months\": \"60\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"CNCX200-44821\"}", "supporting_data": "{\"category_machinery\": {\"u_default_salvage_pct\": \"10\", \"u_capitalization_threshold\": \"5000\", \"u_accumulated_depr_account\": \"1520-200\", \"u_category_name\": \"Machinery and Equipment\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:24:17\", \"sys_tags\": \"\", \"u_gl_account_code\": \"1520-100\", \"sys_id\": \"bbcb8de101fd03103e48918ce4a0a64a\", \"u_description\": \"Heavy machinery and production equipment\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"1\", \"u_requires_review_on_method_change\": \"true\", \"sys_created_on\": \"2026-06-30 10:24:17\", \"u_active\": \"true\", \"u_default_depreciation_method\": \"1\", \"u_default_useful_life_months\": \"60\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fad_fixed_asset\": {\"u_asset_number\": {\"type\": \"str\"}, \"u_asset_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_fad_asset_category\"}, \"u_acquisition_cost\": {\"type\": \"decimal\"}, \"u_acquisition_date\": {\"type\": \"str\"}, \"u_current_book_value\": {\"type\": \"decimal\"}, \"u_accumulated_depreciation\": {\"type\": \"decimal\"}, \"u_asset_status\": {\"type\": \"str\"}, \"u_useful_life_months\": {\"type\": \"int\"}, \"u_salvage_value\": {\"type\": \"decimal\"}, \"u_location\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_responsible_department\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fad_asset_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_default_depreciation_method\": {\"type\": \"str\"}, \"u_default_useful_life_months\": {\"type\": \"int\"}, \"u_default_salvage_pct\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_accumulated_depr_account\": {\"type\": \"str\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_capitalization_threshold\": {\"type\": \"decimal\"}, \"u_requires_review_on_method_change\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_fad_write_off_approval\": {\"u_approval_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_write_off_amount\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_approval_notes\": {\"type\": \"str\"}}, \"u_fad_asset_disposal\": {\"u_disposal_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_write_off_approval\": {\"FK\": \"u_fad_write_off_approval\"}, \"u_disposal_date\": {\"type\": \"str\"}, \"u_disposal_method\": {\"type\": \"str\"}, \"u_final_book_value\": {\"type\": \"decimal\"}, \"u_disposal_proceeds\": {\"type\": \"decimal\"}, \"u_gain_loss_amount\": {\"type\": \"decimal\"}, \"u_disposal_status\": {\"type\": \"str\"}, \"u_buyer_details\": {\"type\": \"str\"}, \"u_disposal_reason\": {\"type\": \"str\"}, \"u_gl_posting_reference\": {\"type\": \"str\"}, \"u_disposal_notes\": {\"type\": \"str\"}}, \"u_fad_depreciation_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_depreciation_method\": {\"type\": \"str\"}, \"u_schedule_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_annual_depreciation_rate\": {\"type\": \"decimal\"}, \"u_periodic_depreciation_amount\": {\"type\": \"decimal\"}, \"u_total_periods\": {\"type\": \"int\"}, \"u_periods_completed\": {\"type\": \"int\"}, \"u_depreciable_basis\": {\"type\": \"decimal\"}, \"u_schedule_notes\": {\"type\": \"str\"}, \"u_last_recalculated\": {\"type\": \"str\"}}, \"u_fad_depreciation_entry\": {\"u_entry_number\": {\"type\": \"str\"}, \"u_depreciation_schedule\": {\"FK\": \"u_fad_depreciation_schedule\"}, \"u_financial_period\": {\"FK\": \"u_fad_financial_period\"}, \"u_entry_date\": {\"type\": \"str\"}, \"u_depreciation_amount\": {\"type\": \"decimal\"}, \"u_book_value_before\": {\"type\": \"decimal\"}, \"u_book_value_after\": {\"type\": \"decimal\"}, \"u_entry_status\": {\"type\": \"str\"}, \"u_period_sequence\": {\"type\": \"int\"}, \"u_gl_reference\": {\"type\": \"str\"}, \"u_posted_datetime\": {\"type\": \"str\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_entry_notes\": {\"type\": \"str\"}}, \"u_fad_asset_review\": {\"u_review_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_value_adjustment\": {\"type\": \"decimal\"}, \"u_method_change_required\": {\"type\": \"bool\"}, \"u_review_notes\": {\"type\": \"str\"}}, \"u_fad_valuation_record\": {\"u_valuation_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_asset_review\": {\"FK\": \"u_fad_asset_review\"}, \"u_valuation_date\": {\"type\": \"str\"}, \"u_valuation_type\": {\"type\": \"str\"}, \"u_assessed_value\": {\"type\": \"decimal\"}, \"u_book_value_at_valuation\": {\"type\": \"decimal\"}, \"u_impairment_loss\": {\"type\": \"decimal\"}, \"u_valuation_source\": {\"type\": \"str\"}, \"u_appraiser_name\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_valuation_notes\": {\"type\": \"str\"}}, \"u_fad_financial_period\": {\"u_period_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_period_number\": {\"type\": \"int\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_period_status\": {\"type\": \"str\"}, \"u_posting_allowed\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_total_depreciation_posted\": {\"type\": \"decimal\"}, \"u_asset_count\": {\"type\": \"int\"}, \"u_period_notes\": {\"type\": \"str\"}}, \"u_fad_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record_id\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_log_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "fully_depr_suspend_sched_log_review", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO4^u_categoryISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Suspend active depreciation schedules for this asset\n var grSched = new GlideRecord('u_fad_depreciation_schedule');\n grSched.addQuery('u_fixed_asset', current.getUniqueValue());\n grSched.addQuery('u_schedule_status', '2'); // Active\n grSched.query();\n while (grSched.next()) {\n var oldSchedStatus = grSched.getValue('u_schedule_status');\n grSched.setValue('u_schedule_status', '4'); // Completed\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', oldSchedStatus, grSched.getValue('u_schedule_status'), '');\n try {\n var r1 = grSched.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grSched.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit log entry for the status change\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getUniqueValue(), '');\n grLog.setValue('u_event_type', '1'); // Status Change\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '1', '');\n grLog.setValue('u_field_changed', 'u_asset_status');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_asset_status', '');\n grLog.setValue('u_old_value', previous.getValue('u_asset_status'));\n _ewmLog('u_fad_audit_log', 'u_old_value', '', previous.getValue('u_asset_status'), '');\n grLog.setValue('u_new_value', '4');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', '4', '');\n grLog.setValue('u_source_table', 'u_fad_fixed_asset');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_fixed_asset', '');\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n grLog.setValue('u_log_notes', 'Asset reached fully depreciated status');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Asset reached fully depreciated status', '');\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert asset review for post-depreciation impairment review\n var grReview = new GlideRecord('u_fad_asset_review');\n grReview.initialize();\n grReview.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_asset_review', 'u_fixed_asset', '', current.getUniqueValue(), '');\n grReview.setValue('u_review_type', '3'); // Impairment Review\n _ewmLog('u_fad_asset_review', 'u_review_type', '', '3', '');\n grReview.setValue('u_review_status', '1'); // Open\n _ewmLog('u_fad_asset_review', 'u_review_status', '', '1', '');\n grReview.setValue('u_review_notes', 'Auto-created upon full depreciation of asset');\n _ewmLog('u_fad_asset_review', 'u_review_notes', '', 'Auto-created upon full depreciation of asset', '');\n try {\n var r3 = grReview.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "init_registered_asset_defaults", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO4^u_responsible_department=Finance", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set financial fields on the fixed asset record (before update) ---\n\n // Set accumulated depreciation to 0 for this fully depreciated transition\n var oldAccumDepr = current.getValue('u_accumulated_depreciation');\n current.setValue('u_accumulated_depreciation', 0);\n _ewmLog('u_fad_fixed_asset', 'u_accumulated_depreciation', oldAccumDepr, current.getValue('u_accumulated_depreciation'), '');\n\n // Set current book value equal to acquisition cost\n var oldBookValue = current.getValue('u_current_book_value');\n var acqCost = current.getValue('u_acquisition_cost');\n current.setValue('u_current_book_value', acqCost);\n _ewmLog('u_fad_fixed_asset', 'u_current_book_value', oldBookValue, current.getValue('u_current_book_value'), '');\n\n // Set initialization note\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Asset transitioned to fully depreciated with book value reset to acquisition cost.');\n _ewmLog('u_fad_fixed_asset', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- 2. Insert an audit log entry for the status change event ---\n\n var gr = new GlideRecord('u_fad_audit_log');\n gr.initialize();\n\n gr.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getUniqueValue(), '');\n\n gr.setValue('u_event_type', '1');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '1', '');\n\n gr.setValue('u_log_notes', 'Asset in Finance department transitioned to fully depreciated status with acquisition cost ' + acqCost + '.');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Asset in Finance department transitioned to fully depreciated status with acquisition cost ' + acqCost + '.', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "auto_create_depr_sched_on_insert", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO4^u_responsible_department=Finance", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var acqCost = parseFloat(current.getValue('u_acquisition_cost')) || 0;\n var salvage = parseFloat(current.getValue('u_salvage_value')) || 0;\n var depreciableBasis = acqCost - salvage;\n var usefulLifeMonths = parseInt(current.getValue('u_useful_life_months'), 10) || 60;\n\n var gr = new GlideRecord('u_fad_depreciation_schedule');\n gr.initialize();\n\n gr.setValue('u_fixed_asset', current.getUniqueValue());\n\n gr.setValue('u_depreciation_method', '1');\n _ewmLog('u_fad_depreciation_schedule', 'u_depreciation_method', '', '1', '');\n\n gr.setValue('u_schedule_status', '1');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', '', '1', '');\n\n var startDate = current.getValue('u_acquisition_date') || new GlideDateTime().getDate().toString();\n gr.setValue('u_start_date', startDate);\n _ewmLog('u_fad_depreciation_schedule', 'u_start_date', '', startDate, '');\n\n gr.setValue('u_depreciable_basis', depreciableBasis.toString());\n _ewmLog('u_fad_depreciation_schedule', 'u_depreciable_basis', '', depreciableBasis.toString(), '');\n\n gr.setValue('u_total_periods', usefulLifeMonths.toString());\n _ewmLog('u_fad_depreciation_schedule', 'u_total_periods', '', usefulLifeMonths.toString(), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "create_disposal_on_full_depreciation", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO4^u_accumulated_depreciationISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_fad_asset_disposal');\n gr.initialize();\n\n gr.setValue('u_fixed_asset', current.getUniqueValue());\n\n var finalBookVal = current.getValue('u_current_book_value') || '0';\n gr.setValue('u_final_book_value', finalBookVal);\n _ewmLog('u_fad_asset_disposal', 'u_final_book_value', '', finalBookVal, '');\n\n gr.setValue('u_disposal_status', '1');\n _ewmLog('u_fad_asset_disposal', 'u_disposal_status', '', '1', '');\n\n gr.setValue('u_disposal_reason', 'Asset fully depreciated - automatic disposal initiation');\n _ewmLog('u_fad_asset_disposal', 'u_disposal_reason', '', 'Asset fully depreciated - automatic disposal initiation', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "finalize_fully_depreciated_asset", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO4^u_salvage_valueISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Set current_book_value to the salvage value\n var oldBookValue = current.getValue('u_current_book_value');\n var salvageValue = current.getValue('u_salvage_value');\n current.setValue('u_current_book_value', salvageValue);\n _ewmLog('u_fad_fixed_asset', 'u_current_book_value', oldBookValue, current.getValue('u_current_book_value'), '');\n\n // 2. Set accumulated_depreciation = acquisition_cost - salvage_value\n var oldAccumDepr = current.getValue('u_accumulated_depreciation');\n var acquisitionCost = parseFloat(current.getValue('u_acquisition_cost')) || 0;\n var salvageVal = parseFloat(salvageValue) || 0;\n var newAccumDepr = String(acquisitionCost - salvageVal);\n current.setValue('u_accumulated_depreciation', newAccumDepr);\n _ewmLog('u_fad_fixed_asset', 'u_accumulated_depreciation', oldAccumDepr, current.getValue('u_accumulated_depreciation'), '');\n\n // 3. Set responsible_department to Finance-Closeout\n var oldDept = current.getValue('u_responsible_department');\n current.setValue('u_responsible_department', 'Finance-Closeout');\n _ewmLog('u_fad_fixed_asset', 'u_responsible_department', oldDept, current.getValue('u_responsible_department'), '');\n\n // 4. Update location to Archive-Storage\n var oldLocation = current.getValue('u_location');\n current.setValue('u_location', 'Archive-Storage');\n _ewmLog('u_fad_fixed_asset', 'u_location', oldLocation, current.getValue('u_location'), '');\n\n // 5. Append closeout note\n var oldNotes = current.getValue('u_notes') || '';\n var newNotes = oldNotes + (oldNotes ? ' | ' : '') + 'Asset fully depreciated. Book value set to salvage value. Transferred to Archive-Storage for closeout processing.';\n current.setValue('u_notes', newNotes);\n _ewmLog('u_fad_fixed_asset', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_fad_audit_log", "documentkey": "fceb412501fd03103e48918ce4a0a617", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_fad_asset_disposal", "documentkey": "f8eb412501fd03103e48918ce4a0a61d", "fieldname": "u_disposal_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "fceb412501fd03103e48918ce4a0a617", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_review", "documentkey": "30eb412501fd03103e48918ce4a0a61b", "fieldname": "u_review_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_fad_asset_review", "documentkey": "30eb412501fd03103e48918ce4a0a61b", "fieldname": "u_review_notes", "oldvalue": "", "newvalue": "Auto-created upon full depreciation of asset"}, {"tablename": "u_fad_audit_log", "documentkey": "38eb412501fd03103e48918ce4a0a60e", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "bfcb8de101fd03103e48918ce4a0a64d"}, {"tablename": "u_fad_fixed_asset", "documentkey": "bfcb8de101fd03103e48918ce4a0a64d", "fieldname": "u_current_book_value", "oldvalue": "25000", "newvalue": "15000"}, {"tablename": "u_fad_audit_log", "documentkey": "fceb412501fd03103e48918ce4a0a617", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_fad_fixed_asset"}, {"tablename": "u_fad_asset_disposal", "documentkey": "f8eb412501fd03103e48918ce4a0a61d", "fieldname": "u_final_book_value", "oldvalue": "", "newvalue": "15000"}, {"tablename": "u_fad_audit_log", "documentkey": "fceb412501fd03103e48918ce4a0a617", "fieldname": "u_log_notes", "oldvalue": "", "newvalue": "Asset reached fully depreciated status"}, {"tablename": "u_fad_asset_review", "documentkey": "30eb412501fd03103e48918ce4a0a61b", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "bfcb8de101fd03103e48918ce4a0a64d"}, {"tablename": "u_fad_fixed_asset", "documentkey": "bfcb8de101fd03103e48918ce4a0a64d", "fieldname": "u_notes", "oldvalue": "Acquired for production line expansion.", "newvalue": "Asset transitioned to fully depreciated with book value reset to acquisition cost. | Asset fully depreciated. Book value set to salvage value. Transferred to Archive-Storage for closeout processing."}, {"tablename": "u_fad_audit_log", "documentkey": "38eb412501fd03103e48918ce4a0a60e", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_fixed_asset", "documentkey": "bfcb8de101fd03103e48918ce4a0a64d", "fieldname": "u_responsible_department", "oldvalue": "Finance", "newvalue": "Finance-Closeout"}, {"tablename": "u_fad_audit_log", "documentkey": "fceb412501fd03103e48918ce4a0a617", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_disposal", "documentkey": "f8eb412501fd03103e48918ce4a0a61d", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "bfcb8de101fd03103e48918ce4a0a64d"}, {"tablename": "u_fad_audit_log", "documentkey": "fceb412501fd03103e48918ce4a0a617", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_asset_status"}, {"tablename": "u_fad_asset_review", "documentkey": "30eb412501fd03103e48918ce4a0a61b", "fieldname": "u_value_adjustment", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_fixed_asset", "documentkey": "bfcb8de101fd03103e48918ce4a0a64d", "fieldname": "u_accumulated_depreciation", "oldvalue": "125000", "newvalue": "135000"}, {"tablename": "u_fad_audit_log", "documentkey": "38eb412501fd03103e48918ce4a0a60e", "fieldname": "u_log_notes", "oldvalue": "", "newvalue": "Asset in Finance department transitioned to fully depreciated status with acquisition cost 150000."}, {"tablename": "u_fad_fixed_asset", "documentkey": "bfcb8de101fd03103e48918ce4a0a64d", "fieldname": "u_location", "oldvalue": "Building-A Floor-2", "newvalue": "Archive-Storage"}, {"tablename": "u_fad_asset_disposal", "documentkey": "f8eb412501fd03103e48918ce4a0a61d", "fieldname": "u_disposal_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "fceb412501fd03103e48918ce4a0a617", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "bfcb8de101fd03103e48918ce4a0a64d"}, {"tablename": "u_fad_asset_review", "documentkey": "30eb412501fd03103e48918ce4a0a61b", "fieldname": "u_method_change_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_asset_disposal", "documentkey": "f8eb412501fd03103e48918ce4a0a61d", "fieldname": "u_disposal_proceeds", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_audit_log", "documentkey": "fceb412501fd03103e48918ce4a0a617", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_fad_asset_review", "documentkey": "30eb412501fd03103e48918ce4a0a61b", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "38eb412501fd03103e48918ce4a0a60e", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_fixed_asset", "documentkey": "bfcb8de101fd03103e48918ce4a0a64d", "fieldname": "u_asset_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_fad_asset_disposal", "documentkey": "f8eb412501fd03103e48918ce4a0a61d", "fieldname": "u_disposal_reason", "oldvalue": "", "newvalue": "Asset fully depreciated - 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\"u_end_date\": {\"type\": \"str\"}, \"u_annual_depreciation_rate\": {\"type\": \"decimal\"}, \"u_periodic_depreciation_amount\": {\"type\": \"decimal\"}, \"u_total_periods\": {\"type\": \"int\"}, \"u_periods_completed\": {\"type\": \"int\"}, \"u_depreciable_basis\": {\"type\": \"decimal\"}, \"u_schedule_notes\": {\"type\": \"str\"}, \"u_last_recalculated\": {\"type\": \"str\"}}, \"u_fad_depreciation_entry\": {\"u_entry_number\": {\"type\": \"str\"}, \"u_depreciation_schedule\": {\"FK\": \"u_fad_depreciation_schedule\"}, \"u_financial_period\": {\"FK\": \"u_fad_financial_period\"}, \"u_entry_date\": {\"type\": \"str\"}, \"u_depreciation_amount\": {\"type\": \"decimal\"}, \"u_book_value_before\": {\"type\": \"decimal\"}, \"u_book_value_after\": {\"type\": \"decimal\"}, \"u_entry_status\": {\"type\": \"str\"}, \"u_period_sequence\": {\"type\": \"int\"}, \"u_gl_reference\": {\"type\": \"str\"}, \"u_posted_datetime\": {\"type\": \"str\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_entry_notes\": {\"type\": \"str\"}}, \"u_fad_asset_review\": {\"u_review_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_value_adjustment\": {\"type\": \"decimal\"}, \"u_method_change_required\": {\"type\": \"bool\"}, \"u_review_notes\": {\"type\": \"str\"}}, \"u_fad_valuation_record\": {\"u_valuation_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_asset_review\": {\"FK\": \"u_fad_asset_review\"}, \"u_valuation_date\": {\"type\": \"str\"}, \"u_valuation_type\": {\"type\": \"str\"}, \"u_assessed_value\": {\"type\": \"decimal\"}, \"u_book_value_at_valuation\": {\"type\": \"decimal\"}, \"u_impairment_loss\": {\"type\": \"decimal\"}, \"u_valuation_source\": {\"type\": \"str\"}, \"u_appraiser_name\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_valuation_notes\": {\"type\": \"str\"}}, \"u_fad_financial_period\": {\"u_period_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_period_number\": {\"type\": \"int\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_period_status\": {\"type\": \"str\"}, \"u_posting_allowed\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_total_depreciation_posted\": {\"type\": \"decimal\"}, \"u_asset_count\": {\"type\": \"int\"}, \"u_period_notes\": {\"type\": \"str\"}}, \"u_fad_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record_id\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_log_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "fully_depr_complete_schedule", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_fad_depreciation_schedule');\n gr.addQuery('u_fixed_asset', current.getUniqueValue());\n gr.addQuery('u_schedule_status', '2');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_schedule_status');\n gr.setValue('u_schedule_status', '3');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', oldStatus, gr.getValue('u_schedule_status'), '');\n\n var oldPeriodsCompleted = gr.getValue('u_periods_completed');\n var totalPeriods = gr.getValue('u_total_periods');\n gr.setValue('u_periods_completed', totalPeriods);\n _ewmLog('u_fad_depreciation_schedule', 'u_periods_completed', oldPeriodsCompleted, gr.getValue('u_periods_completed'), '');\n\n var nowDate = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n\n var oldEndDate = gr.getValue('u_end_date');\n gr.setValue('u_end_date', nowDate);\n _ewmLog('u_fad_depreciation_schedule', 'u_end_date', oldEndDate, gr.getValue('u_end_date'), '');\n\n var oldNotes = gr.getValue('u_schedule_notes');\n gr.setValue('u_schedule_notes', 'Schedule completed - asset fully depreciated');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, gr.getValue('u_schedule_notes'), '');\n\n var oldRecalc = gr.getValue('u_last_recalculated');\n var nowDT = new GlideDateTime().getDisplayValue();\n gr.setValue('u_last_recalculated', nowDT);\n _ewmLog('u_fad_depreciation_schedule', 'u_last_recalculated', oldRecalc, gr.getValue('u_last_recalculated'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "sched_suspend_cancel_entries", "fires_on_table": "u_fad_depreciation_schedule", "filter_condition": "u_schedule_statusCHANGESTO3^u_depreciation_method=2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current depreciation schedule fields (before-BR self-loop) ---\n var oldNotes = current.getValue('u_schedule_notes');\n current.setValue('u_schedule_notes', 'Suspended due to declining balance review');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, current.getValue('u_schedule_notes'), '');\n\n var oldRecalc = current.getValue('u_last_recalculated');\n var nowDT = new GlideDateTime().getDisplayValue();\n current.setValue('u_last_recalculated', nowDT);\n _ewmLog('u_fad_depreciation_schedule', 'u_last_recalculated', oldRecalc, current.getValue('u_last_recalculated'), '');\n\n // --- 2. Post all Draft depreciation entries for this schedule ---\n var gr = new GlideRecord('u_fad_depreciation_entry');\n gr.addQuery('u_depreciation_schedule', current.getUniqueValue());\n gr.addQuery('u_entry_status', '1'); // Draft\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_entry_status');\n gr.setValue('u_entry_status', '2'); // Posted\n _ewmLog('u_fad_depreciation_entry', 'u_entry_status', oldStatus, '2', '');\n\n var oldEntryNotes = gr.getValue('u_entry_notes');\n gr.setValue('u_entry_notes', 'Posted due to schedule suspension');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_notes', oldEntryNotes, 'Posted due to schedule suspension', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "update_period_on_entry_posted", "fires_on_table": "u_fad_depreciation_entry", "filter_condition": "u_entry_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n var fpRef = current.getValue('u_financial_period');\n if (!fpRef) {\n _ewmLog('', '', '', '', 'No financial period linked to depreciation entry');\n return;\n }\n\n var deprAmt = parseFloat(current.getValue('u_depreciation_amount')) || 0;\n\n var gr = new GlideRecord('u_fad_financial_period');\n gr.addQuery('sys_id', fpRef);\n gr.query();\n if (gr.next()) {\n // 1. Update total_depreciation_posted\n var oldTotal = gr.getValue('u_total_depreciation_posted');\n var newTotal = (parseFloat(oldTotal) || 0) + deprAmt;\n gr.setValue('u_total_depreciation_posted', newTotal.toFixed(2));\n _ewmLog('u_fad_financial_period', 'u_total_depreciation_posted', oldTotal, gr.getValue('u_total_depreciation_posted'), '');\n\n // 2. Update asset_count\n var oldCount = gr.getValue('u_asset_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n gr.setValue('u_asset_count', newCount);\n _ewmLog('u_fad_financial_period', 'u_asset_count', oldCount, gr.getValue('u_asset_count'), '');\n\n // 3. Update period_notes\n var oldNotes = gr.getValue('u_period_notes') || '';\n var newNotes = 'Last posting from entry ' + current.getValue('u_entry_number') + ' on ' + new GlideDateTime().getDisplayValue();\n gr.setValue('u_period_notes', newNotes);\n _ewmLog('u_fad_financial_period', 'u_period_notes', oldNotes, gr.getValue('u_period_notes'), '');\n\n // 4. Update period_status to Closed (2)\n var oldPeriodStatus = gr.getValue('u_period_status');\n gr.setValue('u_period_status', '2');\n _ewmLog('u_fad_financial_period', 'u_period_status', oldPeriodStatus, '2', '');\n\n // 5. Set posting_allowed to false\n var oldPostingAllowed = gr.getValue('u_posting_allowed');\n gr.setValue('u_posting_allowed', 'false');\n _ewmLog('u_fad_financial_period', 'u_posting_allowed', oldPostingAllowed, 'false', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Financial period record not found for sys_id: ' + fpRef);\n }\n\n})(current, previous);"}, {"name": "log_period_closure_audit_entry", "fires_on_table": "u_fad_financial_period", "filter_condition": "u_period_statusCHANGESTO2^u_posting_allowed=false", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_fad_audit_log');\n gr.initialize();\n\n gr.setValue('u_event_type', '2');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '2', '');\n\n gr.setValue('u_source_table', 'u_fad_financial_period');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_financial_period', '');\n\n gr.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n\n var logNotes = 'Period ' + current.getValue('u_period_name') + ' (FY' + current.getValue('u_fiscal_year') + ' P' + current.getValue('u_period_number') + ') closed. Total depreciation posted: ' + current.getValue('u_total_depreciation_posted');\n gr.setValue('u_log_notes', logNotes);\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', logNotes, '');\n\n gr.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "create_review_on_compliance_audit", "fires_on_table": "u_fad_audit_log", "filter_condition": "u_event_type=2^u_compliance_flag=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n var assetRef = current.getValue('u_fixed_asset');\n if (!assetRef) { return; }\n\n var gr = new GlideRecord('u_fad_asset_review');\n gr.initialize();\n\n gr.setValue('u_fixed_asset', assetRef);\n _ewmLog('u_fad_asset_review', 'u_fixed_asset', '', assetRef, '');\n\n gr.setValue('u_review_type', '1');\n _ewmLog('u_fad_asset_review', 'u_review_type', '', '1', '');\n\n gr.setValue('u_review_status', '1');\n _ewmLog('u_fad_asset_review', 'u_review_status', '', '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fad_fixed_asset", "documentkey": "8e9c85a501fd03103e48918ce4a0a640", "fieldname": "u_asset_status", "oldvalue": "2", "newvalue": "4"}], "ewm_logs": [], "metadata": "{\"domain\": \"fixed_asset_depreciation\", \"primary_table\": \"u_fad_fixed_asset\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 0, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 1}"} {"tool_name": "update_fad_fixed_asset", "parameters": "{\"table_name\": \"u_fad_fixed_asset\", \"operation\": \"update\", \"fields\": {\"u_asset_status\": \"4\"}}", "seed_data": "{\"u_notes\": \"Primary asset record for cascade trigger\", \"u_accumulated_depreciation\": \"45000\", \"u_asset_status\": \"4\", \"sys_mod_count\": \"1\", \"u_current_book_value\": \"5000\", \"sys_updated_on\": \"2026-06-30 11:11:42\", \"sys_tags\": \"\", \"u_acquisition_cost\": \"50000\", \"u_acquisition_date\": \"2019-01-15\", \"u_category\": \"599615e5017143103e48918ce4a0a65a\", \"sys_id\": \"dd9615e5017143103e48918ce4a0a67d\", \"sys_updated_by\": \"admin\", \"u_responsible_department\": \"Finance\", \"u_salvage_value\": \"2500\", \"u_asset_number\": \"FA-CASCADE-002\", \"sys_created_on\": \"2026-06-30 11:11:21\", \"u_asset_name\": \"High-Speed Laser Printer - Primary\", \"u_location\": \"Building A - Floor 3\", \"u_useful_life_months\": \"60\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-LP-20190115-002\"}", "supporting_data": "{\"asset_category_main\": {\"u_default_salvage_pct\": \"5\", \"u_capitalization_threshold\": \"1000\", \"u_accumulated_depr_account\": \"1500-200\", \"u_category_name\": \"Office Equipment\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:11:21\", \"sys_tags\": \"\", \"u_gl_account_code\": \"1500-100\", \"sys_id\": \"599615e5017143103e48918ce4a0a65a\", \"u_description\": \"Standard office equipment category\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"1\", \"u_requires_review_on_method_change\": \"true\", \"sys_created_on\": \"2026-06-30 11:11:21\", \"u_active\": \"true\", \"u_default_depreciation_method\": \"1\", \"u_default_useful_life_months\": \"60\", \"sys_created_by\": \"admin\"}, \"fixed_asset_seed\": {\"u_notes\": \"Cascade test asset\", \"u_accumulated_depreciation\": \"45000\", \"u_asset_status\": \"2\", \"sys_mod_count\": \"0\", \"u_current_book_value\": \"5000\", \"sys_updated_on\": \"2026-06-30 11:11:21\", \"sys_tags\": \"\", \"u_acquisition_cost\": \"50000\", \"u_acquisition_date\": \"2019-01-15\", \"u_category\": \"599615e5017143103e48918ce4a0a65a\", \"sys_id\": \"119615e5017143103e48918ce4a0a650\", \"sys_updated_by\": \"admin\", \"u_responsible_department\": \"Finance\", \"u_salvage_value\": \"2500\", \"u_asset_number\": \"FA-CASCADE-001\", \"sys_created_on\": \"2026-06-30 11:11:21\", \"u_asset_name\": \"High-Speed Laser Printer\", \"u_location\": \"Building A - Floor 3\", \"u_useful_life_months\": \"60\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-LP-20190115-001\"}, \"depr_schedule_active\": {\"u_total_periods\": \"60\", \"sys_mod_count\": \"0\", \"u_schedule_number\": \"DS-CASCADE-001\", \"u_last_recalculated\": \"2023-08-01 10:00:00\", \"u_periods_completed\": \"55\", \"sys_updated_on\": \"2026-06-30 11:11:21\", \"u_fixed_asset\": \"119615e5017143103e48918ce4a0a650\", \"sys_tags\": \"\", \"u_schedule_notes\": \"Active straight-line schedule\", \"sys_id\": \"919615e5017143103e48918ce4a0a683\", \"u_depreciable_basis\": \"47500\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2024-01-31\", \"u_schedule_status\": \"2\", \"sys_created_on\": \"2026-06-30 11:11:21\", \"u_depreciation_method\": \"1\", \"u_start_date\": \"2019-02-01\", \"u_annual_depreciation_rate\": \"20\", \"sys_created_by\": \"admin\", \"u_periodic_depreciation_amount\": \"791.67\"}, \"financial_period_open\": {\"u_closed_datetime\": \"\", \"u_period_number\": \"1\", \"sys_mod_count\": \"0\", \"u_period_notes\": \"Current open period for cascade test\", \"u_posting_allowed\": \"true\", \"u_asset_count\": \"42\", \"sys_updated_on\": \"2026-06-30 11:11:21\", \"sys_tags\": \"\", \"u_fiscal_year\": \"2024\", \"u_period_name\": \"FY2024-Q1\", \"sys_id\": \"199615e5017143103e48918ce4a0a686\", \"u_period_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2024-03-31\", \"sys_created_on\": \"2026-06-30 11:11:21\", \"u_start_date\": \"2024-01-01\", \"u_total_depreciation_posted\": \"125000\", \"sys_created_by\": \"admin\"}, \"asset_review_in_progress\": {\"u_review_number\": \"AR-CASCADE-001\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"u_method_change_required\": \"false\", \"u_review_type\": \"3\", \"sys_updated_on\": \"2026-06-30 11:11:21\", \"u_fixed_asset\": \"119615e5017143103e48918ce4a0a650\", \"sys_tags\": \"\", \"sys_id\": \"d99615e5017143103e48918ce4a0a67a\", \"u_value_adjustment\": \"3500\", \"sys_updated_by\": \"admin\", \"u_recommended_action\": \"Pending impairment assessment\", \"u_review_outcome\": \"1\", \"sys_created_on\": \"2026-06-30 11:11:21\", \"u_review_status\": \"2\", \"u_review_notes\": \"Impairment review in progress for cascade test\", \"u_reviewer_name\": \"Jane Auditor\", \"sys_created_by\": \"admin\", \"u_initiated_date\": \"2024-01-10\"}, \"asset_disposal_pending\": {\"u_disposal_status\": \"1\", \"u_gain_loss_amount\": \"-5000\", \"u_write_off_approval\": \"\", \"u_disposal_notes\": \"Pending disposal for cascade test\", \"u_disposal_reason\": \"Asset fully depreciated, impairment identified\", \"sys_mod_count\": \"0\", \"u_gl_posting_reference\": \"GL-PEND-001\", \"u_disposal_method\": \"4\", \"u_final_book_value\": \"5000\", \"sys_updated_on\": \"2026-06-30 11:11:21\", \"u_fixed_asset\": \"119615e5017143103e48918ce4a0a650\", \"sys_tags\": \"\", \"u_disposal_proceeds\": \"0\", \"u_buyer_details\": \"N/A - Write-Off\", \"u_disposal_number\": \"DISP-CASCADE-001\", \"sys_id\": \"d99615e5017143103e48918ce4a0a689\", \"u_disposal_date\": \"2024-01-20\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:11:21\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fad_fixed_asset\": {\"u_asset_number\": {\"type\": \"str\"}, \"u_asset_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_fad_asset_category\"}, \"u_acquisition_cost\": {\"type\": \"decimal\"}, \"u_acquisition_date\": {\"type\": \"str\"}, \"u_current_book_value\": {\"type\": \"decimal\"}, \"u_accumulated_depreciation\": {\"type\": \"decimal\"}, \"u_asset_status\": {\"type\": \"str\"}, \"u_useful_life_months\": {\"type\": \"int\"}, \"u_salvage_value\": {\"type\": \"decimal\"}, \"u_location\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_responsible_department\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fad_asset_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_default_depreciation_method\": {\"type\": \"str\"}, \"u_default_useful_life_months\": {\"type\": \"int\"}, \"u_default_salvage_pct\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_accumulated_depr_account\": {\"type\": \"str\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_capitalization_threshold\": {\"type\": \"decimal\"}, \"u_requires_review_on_method_change\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_fad_write_off_approval\": {\"u_approval_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_write_off_amount\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_approval_notes\": {\"type\": \"str\"}}, \"u_fad_asset_disposal\": {\"u_disposal_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_write_off_approval\": {\"FK\": \"u_fad_write_off_approval\"}, \"u_disposal_date\": {\"type\": \"str\"}, \"u_disposal_method\": {\"type\": \"str\"}, \"u_final_book_value\": {\"type\": \"decimal\"}, \"u_disposal_proceeds\": {\"type\": \"decimal\"}, \"u_gain_loss_amount\": {\"type\": \"decimal\"}, \"u_disposal_status\": {\"type\": \"str\"}, \"u_buyer_details\": {\"type\": \"str\"}, \"u_disposal_reason\": {\"type\": \"str\"}, \"u_gl_posting_reference\": {\"type\": \"str\"}, \"u_disposal_notes\": {\"type\": \"str\"}}, \"u_fad_depreciation_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_depreciation_method\": {\"type\": \"str\"}, \"u_schedule_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_annual_depreciation_rate\": {\"type\": \"decimal\"}, \"u_periodic_depreciation_amount\": {\"type\": \"decimal\"}, \"u_total_periods\": {\"type\": \"int\"}, \"u_periods_completed\": {\"type\": \"int\"}, \"u_depreciable_basis\": {\"type\": \"decimal\"}, \"u_schedule_notes\": {\"type\": \"str\"}, \"u_last_recalculated\": {\"type\": \"str\"}}, \"u_fad_depreciation_entry\": {\"u_entry_number\": {\"type\": \"str\"}, \"u_depreciation_schedule\": {\"FK\": \"u_fad_depreciation_schedule\"}, \"u_financial_period\": {\"FK\": \"u_fad_financial_period\"}, \"u_entry_date\": {\"type\": \"str\"}, \"u_depreciation_amount\": {\"type\": \"decimal\"}, \"u_book_value_before\": {\"type\": \"decimal\"}, \"u_book_value_after\": {\"type\": \"decimal\"}, \"u_entry_status\": {\"type\": \"str\"}, \"u_period_sequence\": {\"type\": \"int\"}, \"u_gl_reference\": {\"type\": \"str\"}, \"u_posted_datetime\": {\"type\": \"str\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_entry_notes\": {\"type\": \"str\"}}, \"u_fad_asset_review\": {\"u_review_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_value_adjustment\": {\"type\": \"decimal\"}, \"u_method_change_required\": {\"type\": \"bool\"}, \"u_review_notes\": {\"type\": \"str\"}}, \"u_fad_valuation_record\": {\"u_valuation_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_asset_review\": {\"FK\": \"u_fad_asset_review\"}, \"u_valuation_date\": {\"type\": \"str\"}, \"u_valuation_type\": {\"type\": \"str\"}, \"u_assessed_value\": {\"type\": \"decimal\"}, \"u_book_value_at_valuation\": {\"type\": \"decimal\"}, \"u_impairment_loss\": {\"type\": \"decimal\"}, \"u_valuation_source\": {\"type\": \"str\"}, \"u_appraiser_name\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_valuation_notes\": {\"type\": \"str\"}}, \"u_fad_financial_period\": {\"u_period_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_period_number\": {\"type\": \"int\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_period_status\": {\"type\": \"str\"}, \"u_posting_allowed\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_total_depreciation_posted\": {\"type\": \"decimal\"}, \"u_asset_count\": {\"type\": \"int\"}, \"u_period_notes\": {\"type\": \"str\"}}, \"u_fad_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record_id\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_log_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "fully_depr_suspend_sched_audit", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO4^u_salvage_valueISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Suspend all active depreciation schedules for this asset (3 fields)\n var grSched = new GlideRecord('u_fad_depreciation_schedule');\n grSched.addQuery('u_fixed_asset', current.getUniqueValue());\n grSched.addQuery('u_schedule_status', '2');\n grSched.query();\n while (grSched.next()) {\n var oldStatus = grSched.getValue('u_schedule_status');\n grSched.setValue('u_schedule_status', '4');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', oldStatus, grSched.getValue('u_schedule_status'), '');\n\n var oldPeriods = grSched.getValue('u_periods_completed');\n var totalPeriods = grSched.getValue('u_total_periods');\n grSched.setValue('u_periods_completed', totalPeriods);\n _ewmLog('u_fad_depreciation_schedule', 'u_periods_completed', oldPeriods, grSched.getValue('u_periods_completed'), '');\n\n var oldNotes = grSched.getValue('u_schedule_notes');\n grSched.setValue('u_schedule_notes', 'Completed: asset fully depreciated');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, grSched.getValue('u_schedule_notes'), '');\n\n try {\n var r = grSched.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grSched.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit log entry for the status change (2 fields)\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '1', '');\n\n grLog.setValue('u_field_changed', 'u_asset_status');\n grLog.setValue('u_old_value', previous.getValue('u_asset_status'));\n grLog.setValue('u_new_value', '4');\n grLog.setValue('u_source_table', 'u_fad_fixed_asset');\n grLog.setValue('u_source_record_id', current.getUniqueValue());\n grLog.setValue('u_compliance_flag', 'true');\n grLog.setValue('u_log_notes', 'Asset reached fully depreciated status');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "sched_complete_finalize_fields", "fires_on_table": "u_fad_depreciation_schedule", "filter_condition": "u_schedule_statusCHANGESTO4^u_depreciation_methodISNOTEMPTY^u_fixed_assetISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a depreciation schedule is marked Completed (status=4),\n // finalize its fields: set periods_completed = total_periods,\n // clear the periodic amount, record the last recalculated timestamp,\n // update schedule_notes, and set end_date to today.\n\n var totalPeriods = current.getValue('u_total_periods') || '0';\n\n // 1. Set u_periods_completed to match u_total_periods\n var oldPeriodsCompleted = current.getValue('u_periods_completed');\n current.setValue('u_periods_completed', totalPeriods);\n _ewmLog('u_fad_depreciation_schedule', 'u_periods_completed', oldPeriodsCompleted, current.getValue('u_periods_completed'), '');\n\n // 2. Zero out the periodic depreciation amount since schedule is done\n var oldPeriodicAmt = current.getValue('u_periodic_depreciation_amount');\n current.setValue('u_periodic_depreciation_amount', '0');\n _ewmLog('u_fad_depreciation_schedule', 'u_periodic_depreciation_amount', oldPeriodicAmt, current.getValue('u_periodic_depreciation_amount'), '');\n\n // 3. Set last_recalculated to current datetime\n var oldLastRecalc = current.getValue('u_last_recalculated');\n var nowDT = new GlideDateTime().getDisplayValue();\n current.setValue('u_last_recalculated', nowDT);\n _ewmLog('u_fad_depreciation_schedule', 'u_last_recalculated', oldLastRecalc, current.getValue('u_last_recalculated'), '');\n\n // 4. Set end_date to today\n var oldEndDate = current.getValue('u_end_date');\n var today = new GlideDate().getByFormat('yyyy-MM-dd');\n current.setValue('u_end_date', today);\n _ewmLog('u_fad_depreciation_schedule', 'u_end_date', oldEndDate, current.getValue('u_end_date'), '');\n\n // 5. Append completion note to schedule_notes\n var oldNotes = current.getValue('u_schedule_notes');\n var newNotes = 'Schedule completed. All ' + totalPeriods + ' periods fulfilled.';\n current.setValue('u_schedule_notes', newNotes);\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, current.getValue('u_schedule_notes'), '');\n\n})(current, previous);"}, {"name": "sched_period_update_entries", "fires_on_table": "u_fad_depreciation_schedule", "filter_condition": "u_periods_completedISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var schedSysId = current.getUniqueValue();\n var periodicAmt = current.getValue('u_periodic_depreciation_amount') || '0';\n var periodsCompleted = current.getValue('u_periods_completed') || '0';\n\n var gr = new GlideRecord('u_fad_depreciation_entry');\n gr.addQuery('u_depreciation_schedule', schedSysId);\n gr.addQuery('u_entry_status', '1');\n gr.query();\n while (gr.next()) {\n var oldAmt = gr.getValue('u_depreciation_amount');\n gr.setValue('u_depreciation_amount', periodicAmt);\n _ewmLog('u_fad_depreciation_entry', 'u_depreciation_amount', oldAmt, gr.getValue('u_depreciation_amount'), '');\n\n var oldStatus = gr.getValue('u_entry_status');\n gr.setValue('u_entry_status', '2');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_status', oldStatus, '2', '');\n\n var oldGlRef = gr.getValue('u_gl_reference');\n gr.setValue('u_gl_reference', 'GL-AUTO-' + periodsCompleted);\n _ewmLog('u_fad_depreciation_entry', 'u_gl_reference', oldGlRef, gr.getValue('u_gl_reference'), '');\n\n var oldPosted = gr.getValue('u_posted_datetime');\n var nowDt = new GlideDateTime().getValue();\n gr.setValue('u_posted_datetime', nowDt);\n _ewmLog('u_fad_depreciation_entry', 'u_posted_datetime', oldPosted, nowDt, '');\n\n var oldReversal = gr.getValue('u_reversal_flag');\n gr.setValue('u_reversal_flag', 'false');\n _ewmLog('u_fad_depreciation_entry', 'u_reversal_flag', oldReversal, 'false', '');\n\n var oldNotes = gr.getValue('u_entry_notes');\n gr.setValue('u_entry_notes', 'Auto-posted after schedule period update to ' + periodsCompleted + ' periods');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_notes', oldNotes, gr.getValue('u_entry_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "entry_posted_update_gl_and_audit", "fires_on_table": "u_fad_depreciation_entry", "filter_condition": "u_entry_statusCHANGESTO2^u_reversal_flag=false^u_depreciation_amountISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Set GL reference and posted_datetime on current depreciation entry (before-BR self-loop)\n var oldGl = current.getValue('u_gl_reference');\n current.setValue('u_gl_reference', 'GL-DEP-' + current.getValue('u_entry_number'));\n _ewmLog('u_fad_depreciation_entry', 'u_gl_reference', oldGl, current.getValue('u_gl_reference'), '');\n\n var oldPosted = current.getValue('u_posted_datetime');\n var nowStr = new GlideDateTime().getDisplayValue();\n current.setValue('u_posted_datetime', nowStr);\n _ewmLog('u_fad_depreciation_entry', 'u_posted_datetime', oldPosted, current.getValue('u_posted_datetime'), '');\n\n // 2. Insert audit log entry for the depreciation posting event\n var al = new GlideRecord('u_fad_audit_log');\n al.initialize();\n al.setValue('u_event_type', '2');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '2', '');\n al.setValue('u_event_datetime', nowStr);\n _ewmLog('u_fad_audit_log', 'u_event_datetime', '', nowStr, '');\n al.setValue('u_source_table', 'u_fad_depreciation_entry');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_depreciation_entry', '');\n try {\n var r1 = al.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + al.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert valuation record snapshot capturing book value at time of posting\n var vr = new GlideRecord('u_fad_valuation_record');\n vr.initialize();\n var bvAfter = current.getValue('u_book_value_after') || '0';\n vr.setValue('u_book_value_at_valuation', bvAfter);\n _ewmLog('u_fad_valuation_record', 'u_book_value_at_valuation', '', bvAfter, '');\n vr.setValue('u_valuation_type', '3');\n _ewmLog('u_fad_valuation_record', 'u_valuation_type', '', '3', '');\n try {\n var r2 = vr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + vr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "val_record_review_period_sync", "fires_on_table": "u_fad_valuation_record", "filter_condition": "u_valuation_type=3^u_accepted=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the related asset review to mark it closed with outcome Value Adjusted\n var grReview = new GlideRecord('u_fad_asset_review');\n grReview.addQuery('u_fixed_asset', current.getValue('u_fixed_asset'));\n grReview.addQuery('u_review_status', '2'); // In Progress\n grReview.query();\n while (grReview.next()) {\n var oldStatus = grReview.getValue('u_review_status');\n grReview.setValue('u_review_status', '3');\n _ewmLog('u_fad_asset_review', 'u_review_status', oldStatus, grReview.getValue('u_review_status'), '');\n\n var oldOutcome = grReview.getValue('u_review_outcome');\n grReview.setValue('u_review_outcome', '2');\n _ewmLog('u_fad_asset_review', 'u_review_outcome', oldOutcome, grReview.getValue('u_review_outcome'), '');\n\n try {\n var r1 = grReview.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the current open financial period to increment asset_count and add impairment to total_depreciation_posted\n var grPeriod = new GlideRecord('u_fad_financial_period');\n grPeriod.addQuery('u_period_status', '1'); // Open\n grPeriod.addQuery('u_posting_allowed', 'true');\n grPeriod.setLimit(1);\n grPeriod.query();\n if (grPeriod.next()) {\n var oldCount = grPeriod.getValue('u_asset_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grPeriod.setValue('u_asset_count', newCount);\n _ewmLog('u_fad_financial_period', 'u_asset_count', oldCount, String(newCount), '');\n\n var oldTotal = grPeriod.getValue('u_total_depreciation_posted');\n var impairment = parseFloat(current.getValue('u_impairment_loss')) || 0;\n var newTotal = (parseFloat(oldTotal) || 0) + impairment;\n grPeriod.setValue('u_total_depreciation_posted', newTotal);\n _ewmLog('u_fad_financial_period', 'u_total_depreciation_posted', oldTotal, String(newTotal), '');\n\n try {\n var r2 = grPeriod.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grPeriod.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "review_val_adj_disposal_and_audit", "fires_on_table": "u_fad_asset_review", "filter_condition": "u_review_outcomeCHANGESTO2^u_review_status=3^u_review_type=3", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When an impairment review closes with Value Adjusted outcome,\n // create a disposal record and log the event for compliance.\n\n var assetSysId = current.getValue('u_fixed_asset');\n var valAdj = current.getValue('u_value_adjustment') || '0';\n\n // 1. Update existing asset disposal records for this asset to reflect impairment findings\n var grDisp = new GlideRecord('u_fad_asset_disposal');\n grDisp.addQuery('u_fixed_asset', assetSysId);\n grDisp.addQuery('u_disposal_status', '1'); // Pending\n grDisp.query();\n while (grDisp.next()) {\n var oldStatus = grDisp.getValue('u_disposal_status');\n grDisp.setValue('u_disposal_status', '2');\n _ewmLog('u_fad_asset_disposal', 'u_disposal_status', oldStatus, grDisp.getValue('u_disposal_status'), '');\n\n var oldFBV = grDisp.getValue('u_final_book_value');\n grDisp.setValue('u_final_book_value', valAdj);\n _ewmLog('u_fad_asset_disposal', 'u_final_book_value', oldFBV, grDisp.getValue('u_final_book_value'), '');\n\n var oldNotes = grDisp.getValue('u_disposal_notes');\n grDisp.setValue('u_disposal_notes', 'Completed via impairment review ' + current.getValue('u_review_number'));\n _ewmLog('u_fad_asset_disposal', 'u_disposal_notes', oldNotes, grDisp.getValue('u_disposal_notes'), '');\n\n try {\n var r1 = grDisp.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDisp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit log entry for the value adjustment event\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', assetSysId);\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', assetSysId, '');\n\n grLog.setValue('u_event_type', '2');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '2', '');\n\n grLog.setValue('u_field_changed', 'u_value_adjustment');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_value_adjustment', '');\n\n grLog.setValue('u_old_value', '0');\n _ewmLog('u_fad_audit_log', 'u_old_value', '', '0', '');\n\n grLog.setValue('u_new_value', valAdj);\n _ewmLog('u_fad_audit_log', 'u_new_value', '', valAdj, '');\n\n grLog.setValue('u_source_table', 'u_fad_asset_review');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_asset_review', '');\n\n grLog.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n\n grLog.setValue('u_log_notes', 'Impairment review closed with value adjustment');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Impairment review closed with value adjustment', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "disposal_complete_writeoff_cascade", "fires_on_table": "u_fad_asset_disposal", "filter_condition": "u_disposal_statusCHANGESTO2^u_disposal_method=4", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a write-off approval record for the disposed asset\n var grWO = new GlideRecord('u_fad_write_off_approval');\n grWO.initialize();\n grWO.setValue('u_fixed_asset', current.getValue('u_fixed_asset'));\n _ewmLog('u_fad_write_off_approval', 'u_fixed_asset', '', current.getValue('u_fixed_asset'), '');\n grWO.setValue('u_approval_status', '2');\n _ewmLog('u_fad_write_off_approval', 'u_approval_status', '', '2', '');\n grWO.setValue('u_write_off_amount', current.getValue('u_final_book_value'));\n _ewmLog('u_fad_write_off_approval', 'u_write_off_amount', '', current.getValue('u_final_book_value'), '');\n grWO.setValue('u_approval_date', current.getValue('u_disposal_date'));\n _ewmLog('u_fad_write_off_approval', 'u_approval_date', '', current.getValue('u_disposal_date'), '');\n grWO.setValue('u_justification', 'Auto-approved via completed disposal ' + current.getValue('u_disposal_number'));\n _ewmLog('u_fad_write_off_approval', 'u_justification', '', 'Auto-approved via completed disposal ' + current.getValue('u_disposal_number'), '');\n grWO.setValue('u_approved_by', 'system');\n _ewmLog('u_fad_write_off_approval', 'u_approved_by', '', 'system', '');\n grWO.setValue('u_request_date', current.getValue('u_disposal_date'));\n _ewmLog('u_fad_write_off_approval', 'u_request_date', '', current.getValue('u_disposal_date'), '');\n try {\n var rWO = grWO.insert();\n if (!rWO) { _ewmLog('','','','', 'GR insert failed: ' + grWO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update financial period - increment asset count for open periods\n var grFP = new GlideRecord('u_fad_financial_period');\n grFP.addQuery('u_period_status', '1');\n grFP.setLimit(1);\n grFP.query();\n if (grFP.next()) {\n var oldCount = grFP.getValue('u_asset_count');\n var newCount = parseInt(oldCount || '0', 10) + 1;\n grFP.setValue('u_asset_count', newCount);\n _ewmLog('u_fad_financial_period', 'u_asset_count', oldCount, String(newCount), '');\n try {\n var rFP = grFP.update();\n if (!rFP) { _ewmLog('','','','', 'GR update failed: ' + grFP.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Insert audit log entry for the disposal completion\n var grAL = new GlideRecord('u_fad_audit_log');\n grAL.initialize();\n grAL.setValue('u_fixed_asset', current.getValue('u_fixed_asset'));\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getValue('u_fixed_asset'), '');\n grAL.setValue('u_event_type', '4');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '4', '');\n grAL.setValue('u_field_changed', 'u_disposal_status');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_disposal_status', '');\n grAL.setValue('u_old_value', '1');\n _ewmLog('u_fad_audit_log', 'u_old_value', '', '1', '');\n grAL.setValue('u_new_value', '2');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', '2', '');\n grAL.setValue('u_source_table', 'u_fad_asset_disposal');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_asset_disposal', '');\n grAL.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n grAL.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n grAL.setValue('u_performed_by', 'system');\n _ewmLog('u_fad_audit_log', 'u_performed_by', '', 'system', '');\n grAL.setValue('u_log_notes', 'Disposal completed via write-off method');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Disposal completed via write-off method', '');\n try {\n var rAL = grAL.insert();\n if (!rAL) { _ewmLog('','','','', 'GR insert failed: ' + grAL.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_log_notes", "oldvalue": "", "newvalue": "Asset reached fully depreciated status"}, {"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "dd9615e5017143103e48918ce4a0a67d"}, {"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_asset_status"}, {"tablename": "u_fad_fixed_asset", "documentkey": "dd9615e5017143103e48918ce4a0a67d", "fieldname": "u_asset_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_fad_fixed_asset"}, {"tablename": "u_fad_audit_log", "documentkey": "d2a6d1e5017143103e48918ce4a0a6dd", "fieldname": "u_source_record_id", "oldvalue": "", "newvalue": "dd9615e5017143103e48918ce4a0a67d"}], "ewm_logs": [{"sys_id": "1ea6d1e5017143103e48918ce4a0a6db", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "dd9615e5017143103e48918ce4a0a67d", "u_error": "", "sys_created_on": "2026-06-30 11:11:42"}, {"sys_id": "9aa6d1e5017143103e48918ce4a0a6dc", "u_br_name": "fully_depr_suspend_sched_audit", "u_table_name": "u_fad_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:11:42"}], "metadata": "{\"domain\": \"fixed_asset_depreciation\", \"primary_table\": \"u_fad_fixed_asset\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 10}"} {"tool_name": "insert_fad_fixed_asset", "parameters": "{\"table_name\": \"u_fad_fixed_asset\", \"operation\": \"insert\", \"fields\": {\"u_asset_number\": \"FA-2025-00142\", \"u_asset_name\": \"Dell Latitude 5550 Laptop\", \"u_category\": \"@category_office.sys_id\", \"u_acquisition_cost\": 2500.0, \"u_acquisition_date\": \"2025-01-15\", \"u_current_book_value\": 2500.0, \"u_accumulated_depreciation\": 0.0, \"u_asset_status\": \"1\", \"u_useful_life_months\": 60, \"u_salvage_value\": 250.0, \"u_location\": \"Warehouse B\", \"u_serial_number\": \"DLTD-9X83-KQ27\", \"u_responsible_department\": \"Finance\", \"u_notes\": \"Acquired for Finance department analyst workstation.\"}}", "seed_data": null, "supporting_data": "{\"category_office\": {\"u_default_salvage_pct\": \"5\", \"u_capitalization_threshold\": \"500\", \"u_accumulated_depr_account\": \"1521-001\", \"u_category_name\": \"Office Equipment\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:27:09\", \"sys_tags\": \"\", \"u_gl_account_code\": \"1520-001\", \"sys_id\": \"bc3a95e101b143103e48918ce4a0a6e9\", \"u_description\": \"Office furniture, computers, and peripherals\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"1\", \"u_requires_review_on_method_change\": \"true\", \"sys_created_on\": \"2026-06-30 11:27:09\", \"u_active\": \"true\", \"u_default_depreciation_method\": \"1\", \"u_default_useful_life_months\": \"60\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fad_fixed_asset\": {\"u_asset_number\": {\"type\": \"str\"}, \"u_asset_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_fad_asset_category\"}, \"u_acquisition_cost\": {\"type\": \"decimal\"}, \"u_acquisition_date\": {\"type\": \"str\"}, \"u_current_book_value\": {\"type\": \"decimal\"}, \"u_accumulated_depreciation\": {\"type\": \"decimal\"}, \"u_asset_status\": {\"type\": \"str\"}, \"u_useful_life_months\": {\"type\": \"int\"}, \"u_salvage_value\": {\"type\": \"decimal\"}, \"u_location\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_responsible_department\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fad_asset_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_default_depreciation_method\": {\"type\": \"str\"}, \"u_default_useful_life_months\": {\"type\": \"int\"}, \"u_default_salvage_pct\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_accumulated_depr_account\": {\"type\": \"str\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_capitalization_threshold\": {\"type\": \"decimal\"}, \"u_requires_review_on_method_change\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_fad_write_off_approval\": {\"u_approval_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_write_off_amount\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_approval_notes\": {\"type\": \"str\"}}, \"u_fad_asset_disposal\": {\"u_disposal_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_write_off_approval\": {\"FK\": \"u_fad_write_off_approval\"}, \"u_disposal_date\": {\"type\": \"str\"}, \"u_disposal_method\": {\"type\": \"str\"}, \"u_final_book_value\": {\"type\": \"decimal\"}, \"u_disposal_proceeds\": {\"type\": \"decimal\"}, \"u_gain_loss_amount\": {\"type\": \"decimal\"}, \"u_disposal_status\": {\"type\": \"str\"}, \"u_buyer_details\": {\"type\": \"str\"}, \"u_disposal_reason\": {\"type\": \"str\"}, \"u_gl_posting_reference\": {\"type\": \"str\"}, \"u_disposal_notes\": {\"type\": \"str\"}}, \"u_fad_depreciation_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_depreciation_method\": {\"type\": \"str\"}, \"u_schedule_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_annual_depreciation_rate\": {\"type\": \"decimal\"}, \"u_periodic_depreciation_amount\": {\"type\": \"decimal\"}, \"u_total_periods\": {\"type\": \"int\"}, \"u_periods_completed\": {\"type\": \"int\"}, \"u_depreciable_basis\": {\"type\": \"decimal\"}, \"u_schedule_notes\": {\"type\": \"str\"}, \"u_last_recalculated\": {\"type\": \"str\"}}, \"u_fad_depreciation_entry\": {\"u_entry_number\": {\"type\": \"str\"}, \"u_depreciation_schedule\": {\"FK\": \"u_fad_depreciation_schedule\"}, \"u_financial_period\": {\"FK\": \"u_fad_financial_period\"}, \"u_entry_date\": {\"type\": \"str\"}, \"u_depreciation_amount\": {\"type\": \"decimal\"}, \"u_book_value_before\": {\"type\": \"decimal\"}, \"u_book_value_after\": {\"type\": \"decimal\"}, \"u_entry_status\": {\"type\": \"str\"}, \"u_period_sequence\": {\"type\": \"int\"}, \"u_gl_reference\": {\"type\": \"str\"}, \"u_posted_datetime\": {\"type\": \"str\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_entry_notes\": {\"type\": \"str\"}}, \"u_fad_asset_review\": {\"u_review_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_value_adjustment\": {\"type\": \"decimal\"}, \"u_method_change_required\": {\"type\": \"bool\"}, \"u_review_notes\": {\"type\": \"str\"}}, \"u_fad_valuation_record\": {\"u_valuation_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_asset_review\": {\"FK\": \"u_fad_asset_review\"}, \"u_valuation_date\": {\"type\": \"str\"}, \"u_valuation_type\": {\"type\": \"str\"}, \"u_assessed_value\": {\"type\": \"decimal\"}, \"u_book_value_at_valuation\": {\"type\": \"decimal\"}, \"u_impairment_loss\": {\"type\": \"decimal\"}, \"u_valuation_source\": {\"type\": \"str\"}, \"u_appraiser_name\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_valuation_notes\": {\"type\": \"str\"}}, \"u_fad_financial_period\": {\"u_period_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_period_number\": {\"type\": \"int\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_period_status\": {\"type\": \"str\"}, \"u_posting_allowed\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_total_depreciation_posted\": {\"type\": \"decimal\"}, \"u_asset_count\": {\"type\": \"int\"}, \"u_period_notes\": {\"type\": \"str\"}}, \"u_fad_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record_id\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_log_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "init_schedule_and_log_on_register", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_status=1^u_responsible_department=Finance^u_categoryISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a draft depreciation schedule for the new asset\n var grSched = new GlideRecord('u_fad_depreciation_schedule');\n grSched.initialize();\n grSched.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_depreciation_schedule', 'u_fixed_asset', '', current.getUniqueValue(), '');\n grSched.setValue('u_schedule_status', '1');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', '', '1', '');\n try {\n var rSched = grSched.insert();\n if (!rSched) { _ewmLog('','','','', 'GR insert failed: ' + grSched.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an audit log entry recording the asset registration\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getUniqueValue(), '');\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '1', '');\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "sched_insert_activate_and_log", "fires_on_table": "u_fad_depreciation_schedule", "filter_condition": "u_schedule_status=1^u_depreciation_method=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked fixed asset to Active status\n var grAsset = new GlideRecord('u_fad_fixed_asset');\n grAsset.addQuery('sys_id', current.getValue('u_fixed_asset'));\n grAsset.query();\n if (grAsset.next()) {\n var oldStatus = grAsset.getValue('u_asset_status');\n grAsset.setValue('u_asset_status', '2');\n _ewmLog('u_fad_fixed_asset', 'u_asset_status', oldStatus, grAsset.getValue('u_asset_status'), '');\n\n var oldBookValue = grAsset.getValue('u_current_book_value');\n var acqCost = grAsset.getValue('u_acquisition_cost');\n grAsset.setValue('u_current_book_value', acqCost);\n _ewmLog('u_fad_fixed_asset', 'u_current_book_value', oldBookValue, grAsset.getValue('u_current_book_value'), '');\n\n var oldAccumDepr = grAsset.getValue('u_accumulated_depreciation');\n grAsset.setValue('u_accumulated_depreciation', '0');\n _ewmLog('u_fad_fixed_asset', 'u_accumulated_depreciation', oldAccumDepr, grAsset.getValue('u_accumulated_depreciation'), '');\n\n try {\n var r1 = grAsset.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grAsset.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for schedule activation\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.getValue('u_fixed_asset'));\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getValue('u_fixed_asset'), '');\n\n grLog.setValue('u_event_type', '3');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '3', '');\n\n grLog.setValue('u_field_changed', 'u_schedule_status');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_schedule_status', '');\n\n grLog.setValue('u_old_value', '');\n _ewmLog('u_fad_audit_log', 'u_old_value', '', '', '');\n\n grLog.setValue('u_new_value', '1');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', '1', '');\n\n grLog.setValue('u_source_table', 'u_fad_depreciation_schedule');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_depreciation_schedule', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "asset_activation_defaults_review_and_entry", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Part A: Activation defaults (formerly slot_2) ---\n\n // 1. Set accumulated_depreciation to 0\n var oldAccumDepr = current.getValue('u_accumulated_depreciation');\n current.setValue('u_accumulated_depreciation', 0);\n _ewmLog('u_fad_fixed_asset', 'u_accumulated_depreciation', oldAccumDepr, current.getValue('u_accumulated_depreciation'), '');\n\n // 2. Set current_book_value = acquisition_cost - salvage_value\n var acqCost = parseFloat(current.getValue('u_acquisition_cost')) || 0;\n var salvage = parseFloat(current.getValue('u_salvage_value')) || 0;\n var newBookValue = (acqCost - salvage).toFixed(2);\n var oldBookValue = current.getValue('u_current_book_value');\n current.setValue('u_current_book_value', newBookValue);\n _ewmLog('u_fad_fixed_asset', 'u_current_book_value', oldBookValue, current.getValue('u_current_book_value'), '');\n\n // 3. Set default location\n var oldLocation = current.getValue('u_location');\n current.setValue('u_location', 'Main Campus - Building A');\n _ewmLog('u_fad_fixed_asset', 'u_location', oldLocation, current.getValue('u_location'), '');\n\n // 4. Set responsible department\n var oldDept = current.getValue('u_responsible_department');\n current.setValue('u_responsible_department', 'Finance - Fixed Assets');\n _ewmLog('u_fad_fixed_asset', 'u_responsible_department', oldDept, current.getValue('u_responsible_department'), '');\n\n // 5. Append activation note\n var oldNotes = current.getValue('u_notes');\n var activationNote = 'Asset activated with depreciable basis of ' + newBookValue + '. Depreciation tracking initialized.';\n current.setValue('u_notes', activationNote);\n _ewmLog('u_fad_fixed_asset', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- Part B: Review and depreciation entry (formerly slot_3) ---\n\n // Insert an asset review record for impairment review triggered by book value change\n var grReview = new GlideRecord('u_fad_asset_review');\n grReview.initialize();\n grReview.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_asset_review', 'u_fixed_asset', '', current.getUniqueValue(), '');\n grReview.setValue('u_review_type', '3');\n _ewmLog('u_fad_asset_review', 'u_review_type', '', '3', '');\n grReview.setValue('u_review_status', '1');\n _ewmLog('u_fad_asset_review', 'u_review_status', '', '1', '');\n grReview.setValue('u_initiated_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_fad_asset_review', 'u_initiated_date', '', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'), '');\n grReview.setValue('u_review_notes', 'Auto-created: book value changed from ' + oldBookValue + ' to ' + newBookValue);\n _ewmLog('u_fad_asset_review', 'u_review_notes', '', grReview.getValue('u_review_notes'), '');\n try {\n var rRev = grReview.insert();\n if (!rRev) { _ewmLog('','','','', 'GR insert failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // Insert a depreciation entry to record the value adjustment\n var grEntry = new GlideRecord('u_fad_depreciation_entry');\n grEntry.initialize();\n grEntry.setValue('u_entry_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_fad_depreciation_entry', 'u_entry_date', '', grEntry.getValue('u_entry_date'), '');\n grEntry.setValue('u_entry_status', '1');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_status', '', '1', '');\n try {\n var rEnt = grEntry.insert();\n if (!rEnt) { _ewmLog('','','','', 'GR insert failed: ' + grEntry.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "depr_entry_update_schedule_and_log", "fires_on_table": "u_fad_depreciation_entry", "filter_condition": "u_entry_status=1^u_reversal_flag=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the parent depreciation schedule: increment periods_completed and set last_recalculated\n var schedRef = current.getValue('u_depreciation_schedule');\n if (schedRef) {\n var grSched = new GlideRecord('u_fad_depreciation_schedule');\n grSched.addQuery('sys_id', schedRef);\n grSched.query();\n if (grSched.next()) {\n // Increment periods_completed\n var oldPeriods = grSched.getValue('u_periods_completed');\n var newPeriods = (parseInt(oldPeriods, 10) || 0) + 1;\n grSched.setValue('u_periods_completed', newPeriods);\n _ewmLog('u_fad_depreciation_schedule', 'u_periods_completed', oldPeriods, String(newPeriods), '');\n\n // Update last_recalculated\n var oldRecalc = grSched.getValue('u_last_recalculated');\n var nowStr = new GlideDateTime().getDisplayValue();\n grSched.setValue('u_last_recalculated', nowStr);\n _ewmLog('u_fad_depreciation_schedule', 'u_last_recalculated', oldRecalc, nowStr, '');\n\n // Update schedule_notes\n var oldNotes = grSched.getValue('u_schedule_notes');\n var newNotes = 'Period ' + newPeriods + ' entry recorded';\n grSched.setValue('u_schedule_notes', newNotes);\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, newNotes, '');\n\n try {\n var r = grSched.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grSched.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert audit log entry for the depreciation posting\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.u_depreciation_schedule.u_fixed_asset || '');\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getValue('u_depreciation_schedule'), '');\n\n grLog.setValue('u_event_type', '2');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '2', '');\n\n var evtDt = new GlideDateTime().getDisplayValue();\n grLog.setValue('u_event_datetime', evtDt);\n _ewmLog('u_fad_audit_log', 'u_event_datetime', '', evtDt, '');\n\n grLog.setValue('u_field_changed', 'u_periods_completed');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_periods_completed', '');\n\n grLog.setValue('u_source_table', 'u_fad_depreciation_entry');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_depreciation_entry', '');\n\n grLog.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_log_notes', 'Depreciation entry created with amount ' + current.getValue('u_depreciation_amount'));\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Depreciation entry created with amount ' + current.getValue('u_depreciation_amount'), '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "update_schedule_on_period_completion", "fires_on_table": "u_fad_depreciation_schedule", "filter_condition": "u_periods_completedISNOTEMPTY^u_last_recalculatedISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // Recalculate schedule fields when periods_completed and last_recalculated are updated\n var totalPeriods = parseInt(current.getValue('u_total_periods'), 10) || 0;\n var periodsCompleted = parseInt(current.getValue('u_periods_completed'), 10) || 0;\n var depreciableBasis = parseFloat(current.getValue('u_depreciable_basis')) || 0;\n\n // 1. Update periodic_depreciation_amount based on remaining periods\n var remainingPeriods = totalPeriods - periodsCompleted;\n var newPeriodicAmount = '0';\n if (remainingPeriods > 0 && depreciableBasis > 0) {\n var alreadyDepreciated = periodsCompleted * (parseFloat(current.getValue('u_periodic_depreciation_amount')) || 0);\n var remainingBasis = depreciableBasis - alreadyDepreciated;\n if (remainingBasis < 0) remainingBasis = 0;\n newPeriodicAmount = (remainingBasis / remainingPeriods).toFixed(2);\n }\n var oldPeriodicAmount = current.getValue('u_periodic_depreciation_amount');\n current.setValue('u_periodic_depreciation_amount', newPeriodicAmount);\n _ewmLog('u_fad_depreciation_schedule', 'u_periodic_depreciation_amount', oldPeriodicAmount, current.getValue('u_periodic_depreciation_amount'), '');\n\n // 2. Update annual_depreciation_rate\n var newAnnualRate = '0';\n if (depreciableBasis > 0) {\n newAnnualRate = ((parseFloat(newPeriodicAmount) * 12) / depreciableBasis * 100).toFixed(2);\n }\n var oldAnnualRate = current.getValue('u_annual_depreciation_rate');\n current.setValue('u_annual_depreciation_rate', newAnnualRate);\n _ewmLog('u_fad_depreciation_schedule', 'u_annual_depreciation_rate', oldAnnualRate, current.getValue('u_annual_depreciation_rate'), '');\n\n // 3. Mark schedule as Completed if all periods done\n if (periodsCompleted >= totalPeriods && totalPeriods > 0) {\n var oldStatus = current.getValue('u_schedule_status');\n current.setValue('u_schedule_status', '4');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', oldStatus, current.getValue('u_schedule_status'), '');\n }\n\n // 4. Update end_date to today if schedule is now completed\n if (periodsCompleted >= totalPeriods && totalPeriods > 0) {\n var oldEndDate = current.getValue('u_end_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_end_date', today);\n _ewmLog('u_fad_depreciation_schedule', 'u_end_date', oldEndDate, current.getValue('u_end_date'), '');\n }\n\n // 5. Append recalculation note to schedule_notes\n var oldNotes = current.getValue('u_schedule_notes') || '';\n var newNotes = oldNotes + ' | Recalculated at period ' + periodsCompleted + ' of ' + totalPeriods;\n current.setValue('u_schedule_notes', newNotes);\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, current.getValue('u_schedule_notes'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_useful_life_months", "oldvalue": "", "newvalue": "60"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Acquired for Finance department analyst workstation."}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_acquisition_cost", "oldvalue": "", "newvalue": "2500"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_salvage_value", "oldvalue": "", "newvalue": "250"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_serial_number", "oldvalue": "", "newvalue": "DLTD-9X83-KQ27"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_accumulated_depreciation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_acquisition_date", "oldvalue": "", "newvalue": "2025-01-15"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_asset_number", "oldvalue": "", "newvalue": "FA-2025-00142"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_asset_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_category", "oldvalue": "", "newvalue": "bc3a95e101b143103e48918ce4a0a6e9"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_asset_name", "oldvalue": "", "newvalue": "Dell Latitude 5550 Laptop"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_current_book_value", "oldvalue": "", "newvalue": "2500"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_responsible_department", "oldvalue": "", "newvalue": "Finance"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_location", "oldvalue": "", "newvalue": "Warehouse B"}, {"tablename": "u_fad_asset_review", "documentkey": "b94a59e101b143103e48918ce4a0a6d2", "fieldname": "u_value_adjustment", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_depreciation_entry", "documentkey": "3d4a59e101b143103e48918ce4a0a6d4", "fieldname": "u_reversal_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_audit_log", "documentkey": "394a59e101b143103e48918ce4a0a6d9", "fieldname": "u_log_notes", "oldvalue": "", "newvalue": "Depreciation entry created with amount null"}, {"tablename": "u_fad_audit_log", "documentkey": "3d4a59e101b143103e48918ce4a0a6de", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_fad_depreciation_schedule", "documentkey": "b14ad5e101b143103e48918ce4a0a64f", "fieldname": "u_depreciation_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "394a59e101b143103e48918ce4a0a6d9", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_fad_depreciation_entry"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_current_book_value", "oldvalue": "2500", "newvalue": "2250"}, {"tablename": "u_fad_audit_log", "documentkey": "b94a59e101b143103e48918ce4a0a6e0", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "714ad5e101b143103e48918ce4a0a64c"}, {"tablename": "u_fad_asset_review", "documentkey": "b94a59e101b143103e48918ce4a0a6d2", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_depreciation_entry", "documentkey": "3d4a59e101b143103e48918ce4a0a6d4", "fieldname": "u_entry_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "394a59e101b143103e48918ce4a0a6d9", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_periods_completed"}, {"tablename": "u_fad_audit_log", "documentkey": "3d4a59e101b143103e48918ce4a0a6de", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_schedule_status"}, {"tablename": "u_fad_depreciation_schedule", "documentkey": "b14ad5e101b143103e48918ce4a0a64f", "fieldname": "u_periods_completed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_asset_review", "documentkey": "b94a59e101b143103e48918ce4a0a6d2", "fieldname": "u_method_change_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_audit_log", "documentkey": "394a59e101b143103e48918ce4a0a6d9", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_responsible_department", "oldvalue": "Finance", "newvalue": "Finance - Fixed Assets"}, {"tablename": "u_fad_audit_log", "documentkey": "3d4a59e101b143103e48918ce4a0a6de", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_fad_depreciation_schedule"}, {"tablename": "u_fad_audit_log", "documentkey": "b94a59e101b143103e48918ce4a0a6e0", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_review", "documentkey": "b94a59e101b143103e48918ce4a0a6d2", "fieldname": "u_review_notes", "oldvalue": "", "newvalue": "Auto-created: book value changed from 2500 to 2250.00"}, {"tablename": "u_fad_audit_log", "documentkey": "3d4a59e101b143103e48918ce4a0a6de", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_depreciation_schedule", "documentkey": "b14ad5e101b143103e48918ce4a0a64f", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "714ad5e101b143103e48918ce4a0a64c"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_notes", "oldvalue": "Acquired for Finance department analyst workstation.", "newvalue": "Asset activated with depreciable basis of 2250.00. Depreciation tracking initialized."}, {"tablename": "u_fad_asset_review", "documentkey": "b94a59e101b143103e48918ce4a0a6d2", "fieldname": "u_review_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_fad_audit_log", "documentkey": "394a59e101b143103e48918ce4a0a6d9", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_location", "oldvalue": "Warehouse B", "newvalue": "Main Campus - Building A"}, {"tablename": "u_fad_audit_log", "documentkey": "3d4a59e101b143103e48918ce4a0a6de", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_asset_review", "documentkey": "b94a59e101b143103e48918ce4a0a6d2", "fieldname": "u_initiated_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_fad_depreciation_schedule", "documentkey": "b14ad5e101b143103e48918ce4a0a64f", "fieldname": "u_schedule_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "394a59e101b143103e48918ce4a0a6d9", "fieldname": "u_event_datetime", "oldvalue": "", "newvalue": "2026-06-30 04:27:30"}, {"tablename": "u_fad_fixed_asset", "documentkey": "714ad5e101b143103e48918ce4a0a64c", "fieldname": "u_asset_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_fad_audit_log", "documentkey": "b94a59e101b143103e48918ce4a0a6e0", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_asset_review", "documentkey": "b94a59e101b143103e48918ce4a0a6d2", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "714ad5e101b143103e48918ce4a0a64c"}, {"tablename": "u_fad_depreciation_entry", "documentkey": "3d4a59e101b143103e48918ce4a0a6d4", "fieldname": "u_entry_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_fad_audit_log", "documentkey": "394a59e101b143103e48918ce4a0a6d9", "fieldname": "u_source_record_id", "oldvalue": "", "newvalue": "3d4a59e101b143103e48918ce4a0a6d4"}, {"tablename": "u_fad_audit_log", "documentkey": "3d4a59e101b143103e48918ce4a0a6de", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "714ad5e101b143103e48918ce4a0a64c"}], "ewm_logs": [{"sys_id": "794ad5e101b143103e48918ce4a0a64e", "u_br_name": "init_schedule_and_log_on_register", "u_table_name": "u_fad_depreciation_schedule", "u_field_name": "u_schedule_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:27:29"}, {"sys_id": "f94ad5e101b143103e48918ce4a0a64d", "u_br_name": "init_schedule_and_log_on_register", "u_table_name": "u_fad_depreciation_schedule", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "714ad5e101b143103e48918ce4a0a64c", "u_error": "", "sys_created_on": "2026-06-30 11:27:29"}, {"sys_id": "314a59e101b143103e48918ce4a0a6dc", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_event_type", "u_old_value": "", 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"u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_asset_review", "u_field_name": "u_initiated_date", "u_old_value": "", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "394a59e101b143103e48918ce4a0a6df", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "714ad5e101b143103e48918ce4a0a64c", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "3d4ad5e101b143103e48918ce4a0a650", "u_br_name": "sched_insert_activate_and_log", "u_table_name": "u_fad_fixed_asset", "u_field_name": "u_current_book_value", "u_old_value": "2500", "u_new_value": "2500", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "714a59e101b143103e48918ce4a0a6d2", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_asset_review", "u_field_name": "u_review_notes", "u_old_value": "", "u_new_value": "Auto-created: book value changed from 2500 to 2250.00", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "714a59e101b143103e48918ce4a0a6e0", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "794a59e101b143103e48918ce4a0a6dc", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_schedule_status", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "7d4a59e101b143103e48918ce4a0a6cf", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_asset_review", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "714ad5e101b143103e48918ce4a0a64c", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "7d4a59e101b143103e48918ce4a0a6d7", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_fad_depreciation_entry", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b14a59e101b143103e48918ce4a0a6d6", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b14a59e101b143103e48918ce4a0a6dd", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b14ad5e101b143103e48918ce4a0a650", "u_br_name": "sched_insert_activate_and_log", "u_table_name": "u_fad_fixed_asset", "u_field_name": "u_asset_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b54a59e101b143103e48918ce4a0a6d0", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_asset_review", "u_field_name": "u_review_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b54a59e101b143103e48918ce4a0a6d8", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_source_record_id", "u_old_value": "", "u_new_value": "3d4a59e101b143103e48918ce4a0a6d4", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b54ad5e101b143103e48918ce4a0a651", "u_br_name": "sched_insert_activate_and_log", "u_table_name": "u_fad_fixed_asset", "u_field_name": "u_accumulated_depreciation", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b54ad5e101b143103e48918ce4a0a652", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_fixed_asset", "u_field_name": "u_accumulated_depreciation", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b94a59e101b143103e48918ce4a0a6d3", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_depreciation_entry", "u_field_name": "u_entry_date", "u_old_value": "", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b94a59e101b143103e48918ce4a0a6d5", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b94a59e101b143103e48918ce4a0a6dd", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "b94ad5e101b143103e48918ce4a0a653", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_fixed_asset", "u_field_name": "u_location", "u_old_value": "Warehouse B", "u_new_value": "Main Campus - Building A", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "bd4ad5e101b143103e48918ce4a0a654", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_fixed_asset", "u_field_name": "u_notes", "u_old_value": "Acquired for Finance department analyst workstation.", "u_new_value": "Asset activated with depreciable basis of 2250.00. Depreciation tracking initialized.", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "f14a59e101b143103e48918ce4a0a6d4", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_depreciation_entry", "u_field_name": "u_entry_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "f14a59e101b143103e48918ce4a0a6de", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_fad_depreciation_schedule", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "f54a59e101b143103e48918ce4a0a6db", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "714ad5e101b143103e48918ce4a0a64c", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "f94a59e101b143103e48918ce4a0a6d6", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_event_datetime", "u_old_value": "", "u_new_value": "2026-06-30 04:27:30", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "fd4a59e101b143103e48918ce4a0a6d0", "u_br_name": "asset_activation_defaults_review_and_ent", "u_table_name": "u_fad_asset_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}, {"sys_id": "fd4a59e101b143103e48918ce4a0a6d8", "u_br_name": "depr_entry_update_schedule_and_log", "u_table_name": "u_fad_audit_log", "u_field_name": "u_log_notes", "u_old_value": "", "u_new_value": "Depreciation entry created with amount null", "u_error": "", "sys_created_on": "2026-06-30 11:27:30"}], "metadata": "{\"domain\": \"fixed_asset_depreciation\", \"primary_table\": \"u_fad_fixed_asset\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 4, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 49}"} {"tool_name": "update_fad_fixed_asset", "parameters": "{\"table_name\": \"u_fad_fixed_asset\", \"operation\": \"update\", \"fields\": {\"u_asset_status\": \"3\"}}", "seed_data": "{\"u_notes\": \"Cascade test asset - active status before review\", \"u_accumulated_depreciation\": \"10000\", \"u_asset_status\": \"3\", \"sys_mod_count\": \"1\", \"u_current_book_value\": \"40000\", \"sys_updated_on\": \"2026-06-30 11:29:12\", \"sys_tags\": \"\", \"u_acquisition_cost\": \"50000\", \"u_acquisition_date\": \"2024-01-01\", \"u_category\": \"399a992501b143103e48918ce4a0a65e\", \"sys_id\": \"3d9a992501b143103e48918ce4a0a6ba\", \"sys_updated_by\": \"admin\", \"u_responsible_department\": \"Finance\", \"u_salvage_value\": \"5000\", \"u_asset_number\": \"FA-CASCADE-7701\", \"sys_created_on\": \"2026-06-30 11:28:52\", \"u_asset_name\": \"Industrial Printer Unit A\", \"u_location\": \"Building C - Floor 2\", \"u_useful_life_months\": \"60\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-PRN-88432\"}", "supporting_data": "{\"asset_category\": {\"u_default_salvage_pct\": \"10\", \"u_capitalization_threshold\": \"500\", \"u_accumulated_depr_account\": \"1521-00\", \"u_category_name\": \"Office Equipment - Cascade Test\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:28:52\", \"sys_tags\": \"\", \"u_gl_account_code\": \"1520-00\", \"sys_id\": \"399a992501b143103e48918ce4a0a65e\", \"u_description\": \"Office equipment category for cascade testing\", \"sys_updated_by\": \"admin\", \"u_asset_type\": \"1\", \"u_requires_review_on_method_change\": \"true\", \"sys_created_on\": \"2026-06-30 11:28:52\", \"u_active\": \"true\", \"u_default_depreciation_method\": \"1\", \"u_default_useful_life_months\": \"60\", \"sys_created_by\": \"admin\"}, \"fin_period\": {\"u_closed_datetime\": \"\", \"u_period_number\": \"1\", \"sys_mod_count\": \"0\", \"u_period_notes\": \"Open period for cascade test\", \"u_posting_allowed\": \"true\", \"u_asset_count\": \"5\", \"sys_updated_on\": \"2026-06-30 11:28:52\", \"sys_tags\": \"\", \"u_fiscal_year\": \"2025\", \"u_period_name\": \"FY2025-P01 Cascade Test\", \"sys_id\": \"3d9a992501b143103e48918ce4a0a683\", \"u_period_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-01-31\", \"sys_created_on\": \"2026-06-30 11:28:52\", \"u_start_date\": \"2025-01-01\", \"u_total_depreciation_posted\": \"0\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_fad_fixed_asset\": {\"u_asset_number\": {\"type\": \"str\"}, \"u_asset_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_fad_asset_category\"}, \"u_acquisition_cost\": {\"type\": \"decimal\"}, \"u_acquisition_date\": {\"type\": \"str\"}, \"u_current_book_value\": {\"type\": \"decimal\"}, \"u_accumulated_depreciation\": {\"type\": \"decimal\"}, \"u_asset_status\": {\"type\": \"str\"}, \"u_useful_life_months\": {\"type\": \"int\"}, \"u_salvage_value\": {\"type\": \"decimal\"}, \"u_location\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_responsible_department\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_fad_asset_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_default_depreciation_method\": {\"type\": \"str\"}, \"u_default_useful_life_months\": {\"type\": \"int\"}, \"u_default_salvage_pct\": {\"type\": \"decimal\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_accumulated_depr_account\": {\"type\": \"str\"}, \"u_asset_type\": {\"type\": \"str\"}, \"u_capitalization_threshold\": {\"type\": \"decimal\"}, \"u_requires_review_on_method_change\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_fad_write_off_approval\": {\"u_approval_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_write_off_amount\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_approval_notes\": {\"type\": \"str\"}}, \"u_fad_asset_disposal\": {\"u_disposal_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_write_off_approval\": {\"FK\": \"u_fad_write_off_approval\"}, \"u_disposal_date\": {\"type\": \"str\"}, \"u_disposal_method\": {\"type\": \"str\"}, \"u_final_book_value\": {\"type\": \"decimal\"}, \"u_disposal_proceeds\": {\"type\": \"decimal\"}, \"u_gain_loss_amount\": {\"type\": \"decimal\"}, \"u_disposal_status\": {\"type\": \"str\"}, \"u_buyer_details\": {\"type\": \"str\"}, \"u_disposal_reason\": {\"type\": \"str\"}, \"u_gl_posting_reference\": {\"type\": \"str\"}, \"u_disposal_notes\": {\"type\": \"str\"}}, \"u_fad_depreciation_schedule\": {\"u_schedule_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_depreciation_method\": {\"type\": \"str\"}, \"u_schedule_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_annual_depreciation_rate\": {\"type\": \"decimal\"}, \"u_periodic_depreciation_amount\": {\"type\": \"decimal\"}, \"u_total_periods\": {\"type\": \"int\"}, \"u_periods_completed\": {\"type\": \"int\"}, \"u_depreciable_basis\": {\"type\": \"decimal\"}, \"u_schedule_notes\": {\"type\": \"str\"}, \"u_last_recalculated\": {\"type\": \"str\"}}, \"u_fad_depreciation_entry\": {\"u_entry_number\": {\"type\": \"str\"}, \"u_depreciation_schedule\": {\"FK\": \"u_fad_depreciation_schedule\"}, \"u_financial_period\": {\"FK\": \"u_fad_financial_period\"}, \"u_entry_date\": {\"type\": \"str\"}, \"u_depreciation_amount\": {\"type\": \"decimal\"}, \"u_book_value_before\": {\"type\": \"decimal\"}, \"u_book_value_after\": {\"type\": \"decimal\"}, \"u_entry_status\": {\"type\": \"str\"}, \"u_period_sequence\": {\"type\": \"int\"}, \"u_gl_reference\": {\"type\": \"str\"}, \"u_posted_datetime\": {\"type\": \"str\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_entry_notes\": {\"type\": \"str\"}}, \"u_fad_asset_review\": {\"u_review_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_review_type\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_value_adjustment\": {\"type\": \"decimal\"}, \"u_method_change_required\": {\"type\": \"bool\"}, \"u_review_notes\": {\"type\": \"str\"}}, \"u_fad_valuation_record\": {\"u_valuation_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_asset_review\": {\"FK\": \"u_fad_asset_review\"}, \"u_valuation_date\": {\"type\": \"str\"}, \"u_valuation_type\": {\"type\": \"str\"}, \"u_assessed_value\": {\"type\": \"decimal\"}, \"u_book_value_at_valuation\": {\"type\": \"decimal\"}, \"u_impairment_loss\": {\"type\": \"decimal\"}, \"u_valuation_source\": {\"type\": \"str\"}, \"u_appraiser_name\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_valuation_notes\": {\"type\": \"str\"}}, \"u_fad_financial_period\": {\"u_period_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_period_number\": {\"type\": \"int\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_period_status\": {\"type\": \"str\"}, \"u_posting_allowed\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_total_depreciation_posted\": {\"type\": \"decimal\"}, \"u_asset_count\": {\"type\": \"int\"}, \"u_period_notes\": {\"type\": \"str\"}}, \"u_fad_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_fixed_asset\": {\"FK\": \"u_fad_fixed_asset\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_source_table\": {\"type\": \"str\"}, \"u_source_record_id\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_log_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "suspend_schedule_on_under_review", "fires_on_table": "u_fad_fixed_asset", "filter_condition": "u_asset_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Suspend all active depreciation schedules for this asset\n var grSched = new GlideRecord('u_fad_depreciation_schedule');\n grSched.addQuery('u_fixed_asset', current.getUniqueValue());\n grSched.addQuery('u_schedule_status', '2');\n grSched.query();\n while (grSched.next()) {\n var oldStatus = grSched.getValue('u_schedule_status');\n grSched.setValue('u_schedule_status', '3');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_status', oldStatus, grSched.getValue('u_schedule_status'), '');\n var oldNotes = grSched.getValue('u_schedule_notes');\n grSched.setValue('u_schedule_notes', 'Suspended due to asset entering Under Review status');\n _ewmLog('u_fad_depreciation_schedule', 'u_schedule_notes', oldNotes, grSched.getValue('u_schedule_notes'), '');\n try {\n var r1 = grSched.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grSched.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the status change\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getUniqueValue(), '');\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '1', '');\n grLog.setValue('u_field_changed', 'u_asset_status');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_asset_status', '');\n grLog.setValue('u_old_value', previous.getValue('u_asset_status'));\n _ewmLog('u_fad_audit_log', 'u_old_value', '', previous.getValue('u_asset_status'), '');\n grLog.setValue('u_new_value', '3');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', '3', '');\n grLog.setValue('u_source_table', 'u_fad_fixed_asset');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_fixed_asset', '');\n grLog.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n grLog.setValue('u_log_notes', 'Asset placed under review; depreciation schedules suspended');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Asset placed under review; depreciation schedules suspended', '');\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert an asset review record\n var grReview = new GlideRecord('u_fad_asset_review');\n grReview.initialize();\n grReview.setValue('u_fixed_asset', current.getUniqueValue());\n _ewmLog('u_fad_asset_review', 'u_fixed_asset', '', current.getUniqueValue(), '');\n grReview.setValue('u_review_type', '1');\n _ewmLog('u_fad_asset_review', 'u_review_type', '', '1', '');\n grReview.setValue('u_review_status', '1');\n _ewmLog('u_fad_asset_review', 'u_review_status', '', '1', '');\n grReview.setValue('u_review_notes', 'Auto-created review upon asset status change to Under Review');\n _ewmLog('u_fad_asset_review', 'u_review_notes', '', 'Auto-created review upon asset status change to Under Review', '');\n try {\n var r3 = grReview.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grReview.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "sched_suspend_cancel_entries_log", "fires_on_table": "u_fad_depreciation_schedule", "filter_condition": "u_schedule_statusCHANGESTO3^u_depreciation_method=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all Draft depreciation entries for this schedule to Cancelled\n var grEntry = new GlideRecord('u_fad_depreciation_entry');\n grEntry.addQuery('u_depreciation_schedule', current.getUniqueValue());\n grEntry.addQuery('u_entry_status', '1'); // Draft\n grEntry.query();\n while (grEntry.next()) {\n var oldStatus = grEntry.getValue('u_entry_status');\n grEntry.setValue('u_entry_status', '4');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_status', oldStatus, grEntry.getValue('u_entry_status'), '');\n\n var oldNotes = grEntry.getValue('u_entry_notes');\n grEntry.setValue('u_entry_notes', 'Cancelled due to schedule suspension');\n _ewmLog('u_fad_depreciation_entry', 'u_entry_notes', oldNotes, grEntry.getValue('u_entry_notes'), '');\n\n try {\n var r = grEntry.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grEntry.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry recording the schedule suspension\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', current.getValue('u_fixed_asset'));\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', current.getValue('u_fixed_asset'), '');\n\n grLog.setValue('u_event_type', '3');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '3', '');\n\n grLog.setValue('u_field_changed', 'u_schedule_status');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_schedule_status', '');\n\n grLog.setValue('u_old_value', previous.getValue('u_schedule_status'));\n _ewmLog('u_fad_audit_log', 'u_old_value', '', previous.getValue('u_schedule_status'), '');\n\n grLog.setValue('u_new_value', '3');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', '3', '');\n\n grLog.setValue('u_source_table', 'u_fad_depreciation_schedule');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_depreciation_schedule', '');\n\n grLog.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n\n grLog.setValue('u_log_notes', 'Schedule suspended; draft entries cancelled for straight-line method');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Schedule suspended; draft entries cancelled for straight-line method', '');\n\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "cancel_entry_adjust_review_valuation", "fires_on_table": "u_fad_depreciation_entry", "filter_condition": "u_entry_statusCHANGESTO4^u_reversal_flag=false^u_depreciation_amountISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Mark the cancelled entry with a reversal flag and note on current row (before-BR self-write)\n var oldFlag = current.getValue('u_reversal_flag');\n current.setValue('u_reversal_flag', 'true');\n _ewmLog(current.getTableName(), 'u_reversal_flag', oldFlag, current.getValue('u_reversal_flag'), '');\n\n var oldNotes = current.getValue('u_entry_notes');\n current.setValue('u_entry_notes', 'Entry cancelled via cascade - reversal pending');\n _ewmLog(current.getTableName(), 'u_entry_notes', oldNotes, current.getValue('u_entry_notes'), '');\n\n // 2. Update related asset review records to In Progress\n var schedRef = current.getValue('u_depreciation_schedule');\n if (schedRef) {\n var schedGr = new GlideRecord('u_fad_depreciation_schedule');\n if (schedGr.get(schedRef)) {\n var assetRef = schedGr.getValue('u_fixed_asset');\n if (assetRef) {\n var rv = new GlideRecord('u_fad_asset_review');\n rv.addQuery('u_fixed_asset', assetRef);\n rv.addQuery('u_review_status', '1');\n rv.query();\n while (rv.next()) {\n var oldStatus = rv.getValue('u_review_status');\n rv.setValue('u_review_status', '2');\n _ewmLog('u_fad_asset_review', 'u_review_status', oldStatus, rv.getValue('u_review_status'), '');\n try {\n var r1 = rv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + rv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update related valuation records to mark as not accepted\n var vr = new GlideRecord('u_fad_valuation_record');\n vr.addQuery('u_fixed_asset', assetRef);\n vr.addQuery('u_accepted', 'true');\n vr.query();\n while (vr.next()) {\n var oldAccepted = vr.getValue('u_accepted');\n vr.setValue('u_accepted', 'false');\n _ewmLog('u_fad_valuation_record', 'u_accepted', oldAccepted, vr.getValue('u_accepted'), '');\n\n var oldVNotes = vr.getValue('u_valuation_notes');\n vr.setValue('u_valuation_notes', 'Acceptance revoked due to entry cancellation');\n _ewmLog('u_fad_valuation_record', 'u_valuation_notes', oldVNotes, vr.getValue('u_valuation_notes'), '');\n try {\n var r2 = vr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + vr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "review_in_progress_set_outcome", "fires_on_table": "u_fad_asset_review", "filter_condition": "u_review_statusCHANGESTO2^u_review_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current asset review record (before-BR, no current.update()) ---\n // Set review_outcome to 'Value Adjusted' (2)\n var oldOutcome = current.getValue('u_review_outcome');\n current.setValue('u_review_outcome', '2');\n _ewmLog('u_fad_asset_review', 'u_review_outcome', oldOutcome, current.getValue('u_review_outcome'), '');\n\n // Set reviewer_name\n var oldReviewer = current.getValue('u_reviewer_name');\n current.setValue('u_reviewer_name', 'System Auto-Review');\n _ewmLog('u_fad_asset_review', 'u_reviewer_name', oldReviewer, current.getValue('u_reviewer_name'), '');\n\n // Set recommended_action\n var oldAction = current.getValue('u_recommended_action');\n current.setValue('u_recommended_action', 'Condition assessment triggered by depreciation entry update');\n _ewmLog('u_fad_asset_review', 'u_recommended_action', oldAction, current.getValue('u_recommended_action'), '');\n\n // --- 2. Update related valuation records for this asset ---\n var assetRef = current.getValue('u_fixed_asset');\n var grVal = new GlideRecord('u_fad_valuation_record');\n grVal.addQuery('u_fixed_asset', assetRef);\n grVal.query();\n while (grVal.next()) {\n var oldAccepted = grVal.getValue('u_accepted');\n grVal.setValue('u_accepted', 'false');\n _ewmLog('u_fad_valuation_record', 'u_accepted', oldAccepted, grVal.getValue('u_accepted'), '');\n\n var oldValNotes = grVal.getValue('u_valuation_notes');\n grVal.setValue('u_valuation_notes', 'Acceptance revoked pending condition assessment review completion');\n _ewmLog('u_fad_valuation_record', 'u_valuation_notes', oldValNotes, grVal.getValue('u_valuation_notes'), '');\n\n try {\n var r1 = grVal.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grVal.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- 3. Insert audit log entry ---\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n grLog.setValue('u_fixed_asset', assetRef);\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', assetRef, '');\n\n grLog.setValue('u_event_type', '2');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '2', '');\n\n grLog.setValue('u_field_changed', 'u_review_outcome');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_review_outcome', '');\n\n grLog.setValue('u_old_value', oldOutcome || '');\n _ewmLog('u_fad_audit_log', 'u_old_value', '', oldOutcome || '', '');\n\n grLog.setValue('u_new_value', '2');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', '2', '');\n\n grLog.setValue('u_source_table', 'u_fad_asset_review');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_asset_review', '');\n\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n\n grLog.setValue('u_log_notes', 'Condition assessment review moved to In Progress; outcome set to Value Adjusted');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Condition assessment review moved to In Progress; outcome set to Value Adjusted', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "val_record_upd_disposal_and_log", "fires_on_table": "u_fad_valuation_record", "filter_condition": "u_accepted=false^u_valuation_type=3^u_impairment_lossISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a valuation record is updated with accepted=false as an impairment test with a recorded loss,\n // create an asset disposal record (pending) and an audit log entry.\n\n var assetSysId = current.getValue('u_fixed_asset');\n var impairmentLoss = current.getValue('u_impairment_loss');\n var bookValAtVal = current.getValue('u_book_value_at_valuation');\n var valuationDate = current.getValue('u_valuation_date');\n\n // 1. Insert Asset Disposal record\n var grDisp = new GlideRecord('u_fad_asset_disposal');\n grDisp.initialize();\n\n grDisp.setValue('u_fixed_asset', assetSysId);\n _ewmLog('u_fad_asset_disposal', 'u_fixed_asset', '', assetSysId, '');\n\n grDisp.setValue('u_disposal_date', valuationDate || '2025-01-15');\n _ewmLog('u_fad_asset_disposal', 'u_disposal_date', '', grDisp.getValue('u_disposal_date'), '');\n\n grDisp.setValue('u_disposal_method', '4');\n _ewmLog('u_fad_asset_disposal', 'u_disposal_method', '', '4', '');\n\n var finalBV = bookValAtVal ? String(parseFloat(bookValAtVal) - parseFloat(impairmentLoss || '0')) : '0';\n grDisp.setValue('u_final_book_value', finalBV);\n _ewmLog('u_fad_asset_disposal', 'u_final_book_value', '', finalBV, '');\n\n grDisp.setValue('u_disposal_status', '1');\n _ewmLog('u_fad_asset_disposal', 'u_disposal_status', '', '1', '');\n\n grDisp.setValue('u_gain_loss_amount', '-' + (impairmentLoss || '0'));\n _ewmLog('u_fad_asset_disposal', 'u_gain_loss_amount', '', grDisp.getValue('u_gain_loss_amount'), '');\n\n grDisp.setValue('u_disposal_reason', 'Impairment loss recognized from valuation ' + current.getValue('u_valuation_number'));\n _ewmLog('u_fad_asset_disposal', 'u_disposal_reason', '', grDisp.getValue('u_disposal_reason'), '');\n\n try {\n var rDisp = grDisp.insert();\n if (!rDisp) { _ewmLog('','','','', 'GR insert failed: ' + grDisp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert Audit Log entry\n var grLog = new GlideRecord('u_fad_audit_log');\n grLog.initialize();\n\n grLog.setValue('u_fixed_asset', assetSysId);\n _ewmLog('u_fad_audit_log', 'u_fixed_asset', '', assetSysId, '');\n\n grLog.setValue('u_event_type', '2');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '2', '');\n\n grLog.setValue('u_field_changed', 'u_impairment_loss');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_impairment_loss', '');\n\n grLog.setValue('u_old_value', '0');\n _ewmLog('u_fad_audit_log', 'u_old_value', '', '0', '');\n\n grLog.setValue('u_new_value', impairmentLoss || '0');\n _ewmLog('u_fad_audit_log', 'u_new_value', '', grLog.getValue('u_new_value'), '');\n\n grLog.setValue('u_source_table', 'u_fad_valuation_record');\n _ewmLog('u_fad_audit_log', 'u_source_table', '', 'u_fad_valuation_record', '');\n\n grLog.setValue('u_source_record_id', current.getUniqueValue());\n _ewmLog('u_fad_audit_log', 'u_source_record_id', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_fad_audit_log', 'u_compliance_flag', '', 'true', '');\n\n grLog.setValue('u_log_notes', 'Impairment test valuation updated; disposal initiated');\n _ewmLog('u_fad_audit_log', 'u_log_notes', '', 'Impairment test valuation updated; disposal initiated', '');\n\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "set_disposal_defaults_on_writeoff", "fires_on_table": "u_fad_asset_disposal", "filter_condition": "u_disposal_method=4^u_disposal_status=1^u_final_book_value=0", "trigger_sequence": "before", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the disposal record being inserted (before-insert, use current.setValue) ---\n\n // Set gain_loss_amount to 0 since book value is 0 and it's a write-off\n var oldGainLoss = current.getValue('u_gain_loss_amount');\n current.setValue('u_gain_loss_amount', 0);\n _ewmLog('u_fad_asset_disposal', 'u_gain_loss_amount', oldGainLoss, current.getValue('u_gain_loss_amount'), '');\n\n // Set disposal_date to today\n var today = new GlideDateTime().getDate().toString();\n var oldDate = current.getValue('u_disposal_date');\n current.setValue('u_disposal_date', today);\n _ewmLog('u_fad_asset_disposal', 'u_disposal_date', oldDate, current.getValue('u_disposal_date'), '');\n\n // Set GL posting reference for write-off disposals\n var oldGlRef = current.getValue('u_gl_posting_reference');\n current.setValue('u_gl_posting_reference', 'WRITEOFF-AUTO-POST');\n _ewmLog('u_fad_asset_disposal', 'u_gl_posting_reference', oldGlRef, current.getValue('u_gl_posting_reference'), '');\n\n // --- 2. Update the latest open financial period to increment asset_count ---\n var fp = new GlideRecord('u_fad_financial_period');\n fp.addQuery('u_period_status', '1'); // Open\n fp.orderByDesc('u_fiscal_year');\n fp.orderByDesc('u_period_number');\n fp.setLimit(1);\n fp.query();\n if (fp.next()) {\n var oldCount = fp.getValue('u_asset_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n fp.setValue('u_asset_count', newCount);\n _ewmLog('u_fad_financial_period', 'u_asset_count', oldCount, String(newCount), '');\n try {\n var r = fp.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + fp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "log_period_asset_count_change", "fires_on_table": "u_fad_financial_period", "filter_condition": "u_asset_countCHANGES^u_asset_countISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var oldCount = previous.getValue('u_asset_count') || '0';\n var newCount = current.getValue('u_asset_count') || '0';\n\n var gr = new GlideRecord('u_fad_audit_log');\n gr.initialize();\n\n gr.setValue('u_event_type', '2');\n _ewmLog('u_fad_audit_log', 'u_event_type', '', '2', '');\n\n gr.setValue('u_field_changed', 'u_asset_count');\n _ewmLog('u_fad_audit_log', 'u_field_changed', '', 'u_asset_count', '');\n\n gr.setValue('u_old_value', oldCount);\n _ewmLog('u_fad_audit_log', 'u_old_value', '', oldCount, '');\n\n gr.setValue('u_new_value', newCount);\n _ewmLog('u_fad_audit_log', 'u_new_value', '', newCount, '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_source_table", "oldvalue": "", "newvalue": "u_fad_fixed_asset"}, {"tablename": "u_fad_fixed_asset", "documentkey": "3d9a992501b143103e48918ce4a0a6ba", "fieldname": "u_asset_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_source_record_id", "oldvalue": "", "newvalue": "3d9a992501b143103e48918ce4a0a6ba"}, {"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_log_notes", "oldvalue": "", "newvalue": "Asset placed under review; depreciation schedules suspended"}, {"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "3d9a992501b143103e48918ce4a0a6ba"}, {"tablename": "u_fad_audit_log", "documentkey": "72aa9d2501b143103e48918ce4a0a6da", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_asset_status"}, {"tablename": "u_fad_asset_review", "documentkey": "f6aa9d2501b143103e48918ce4a0a6dd", "fieldname": "u_fixed_asset", "oldvalue": "", "newvalue": "3d9a992501b143103e48918ce4a0a6ba"}, {"tablename": "u_fad_asset_review", "documentkey": "f6aa9d2501b143103e48918ce4a0a6dd", "fieldname": "u_value_adjustment", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_asset_review", "documentkey": "f6aa9d2501b143103e48918ce4a0a6dd", "fieldname": "u_method_change_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_fad_asset_review", "documentkey": "f6aa9d2501b143103e48918ce4a0a6dd", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_review", "documentkey": "f6aa9d2501b143103e48918ce4a0a6dd", "fieldname": "u_review_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_fad_asset_review", "documentkey": "f6aa9d2501b143103e48918ce4a0a6dd", "fieldname": "u_review_notes", "oldvalue": "", "newvalue": "Auto-created review upon asset status change to Under Review"}], "ewm_logs": [{"sys_id": "3aaa9d2501b143103e48918ce4a0a6d9", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_log_notes", "u_old_value": "", "u_new_value": "Asset placed under review; depreciation schedules suspended", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "3eaa992501b143103e48918ce4a0a690", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "3eaa9d2501b143103e48918ce4a0a6db", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_asset_review", "u_field_name": "u_review_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "72aa992501b143103e48918ce4a0a68f", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "76aa992501b143103e48918ce4a0a691", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_source_table", "u_old_value": "", "u_new_value": "u_fad_fixed_asset", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "76aa9d2501b143103e48918ce4a0a6dc", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_asset_review", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "baaa992501b143103e48918ce4a0a68f", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_asset_status", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "beaa992501b143103e48918ce4a0a691", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_source_record_id", "u_old_value": "", "u_new_value": "3d9a992501b143103e48918ce4a0a6ba", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "beaa9d2501b143103e48918ce4a0a6dc", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_asset_review", "u_field_name": "u_review_notes", "u_old_value": "", "u_new_value": "Auto-created review upon asset status change to Under Review", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "f2aa992501b143103e48918ce4a0a68e", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "3d9a992501b143103e48918ce4a0a6ba", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "f2aa992501b143103e48918ce4a0a690", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "f2aa9d2501b143103e48918ce4a0a6db", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_asset_review", "u_field_name": "u_fixed_asset", "u_old_value": "", "u_new_value": "3d9a992501b143103e48918ce4a0a6ba", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}, {"sys_id": "f6aa992501b143103e48918ce4a0a692", "u_br_name": "suspend_schedule_on_under_review", "u_table_name": "u_fad_audit_log", "u_field_name": "u_compliance_flag", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:29:12"}], "metadata": "{\"domain\": \"fixed_asset_depreciation\", \"primary_table\": \"u_fad_fixed_asset\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 16}"} {"tool_name": "insert_gri_delivery_receipt", "parameters": "{\"table_name\": \"u_gri_delivery_receipt\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"DR-2024-01587\", \"u_purchase_order\": \"@purchase_order_main.sys_id\", \"u_supplier\": \"@supplier_main.sys_id\", \"u_status\": \"2\", \"u_requires_cold_chain\": \"true\", \"u_discrepancy_flag\": \"false\", \"u_received_date\": \"2024-11-14\", \"u_expected_quantity\": 500, \"u_received_quantity\": 320, \"u_carrier_name\": \"Arctic Express Couriers\", \"u_delivery_note_ref\": \"DN-AEC-88431\", \"u_manager_override\": \"false\"}}", "seed_data": null, "supporting_data": "{\"supplier_main\": {\"u_name\": \"Glacier Logistics Ltd\", \"u_notes\": \"Partial receipt recorded for PO PO-2024-00742\", \"u_total_orders_placed\": \"16\", \"u_country\": \"United Kingdom\", \"u_contact_phone\": \"+44 20 7946 0958\", \"u_supplier_code\": \"SUP-GL-001\", \"u_total_discrepancies\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:11:00\", \"sys_tags\": \"\", \"u_performance_rating\": \"3.5\", \"sys_id\": \"10b8896901bd03103e48918ce4a0a674\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"procurement@glacierlogistics.com\", \"sys_created_on\": \"2026-06-30 10:10:39\", \"u_preferred_supplier\": \"false\", \"u_on_time_delivery_pct\": \"92.5\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_payment_method\": \"1\"}, \"purchase_order_main\": {\"u_number\": \"PO-2024-00742\", \"u_expected_delivery_date\": \"2024-11-15\", \"u_supplier\": \"10b8896901bd03103e48918ce4a0a674\", \"sys_mod_count\": \"1\", \"u_total_value\": \"6250\", \"u_unit_price\": \"12.5\", \"sys_updated_on\": \"2026-06-30 10:11:00\", \"u_fully_received\": \"false\", \"sys_tags\": \"\", \"u_approved_by\": \"Jane Mitchell\", \"sys_id\": \"dcb8896901bd03103e48918ce4a0a668\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2024-11-01\", \"u_ordered_quantity\": \"500\", \"sys_created_on\": \"2026-06-30 10:10:40\", \"u_item_description\": \"Refrigerated pharmaceutical vials\", \"u_item_category\": \"\", \"u_currency_code\": \"GBP\", \"u_status\": \"3\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_gri_delivery_receipt\": {\"u_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_gri_purchase_order\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_warehouse_location\": {\"FK\": \"u_gri_warehouse_location\"}, \"u_status\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_expected_quantity\": {\"type\": \"decimal\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_accepted_quantity\": {\"type\": \"decimal\"}, \"u_carrier_name\": {\"type\": \"str\"}, \"u_delivery_note_ref\": {\"type\": \"str\"}, \"u_requires_cold_chain\": {\"type\": \"bool\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_manager_override\": {\"type\": \"bool\"}}, \"u_gri_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_status\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_ordered_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_item_category\": {\"FK\": \"u_gri_item_category\"}, \"u_fully_received\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_gri_supplier\": {\"u_name\": {\"type\": \"str\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_on_time_delivery_pct\": {\"type\": \"decimal\"}, \"u_total_orders_placed\": {\"type\": \"int\"}, \"u_total_discrepancies\": {\"type\": \"int\"}, \"u_preferred_supplier\": {\"type\": \"bool\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_gri_inspection_record\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_inspector_name\": {\"type\": \"str\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_quantity_inspected\": {\"type\": \"decimal\"}, \"u_quantity_passed\": {\"type\": \"decimal\"}, \"u_quantity_failed\": {\"type\": \"decimal\"}, \"u_damage_observed\": {\"type\": \"bool\"}, \"u_inspection_checklist\": {\"FK\": \"u_gri_inspection_checklist\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_completed\": {\"type\": \"bool\"}, \"u_completion_datetime\": {\"type\": \"str\"}}, \"u_gri_discrepancy_report\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_discrepancy_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_reported_date\": {\"type\": \"str\"}, \"u_quantity_affected\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_financial_impact\": {\"type\": \"decimal\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_gri_warehouse_location\": {\"u_name\": {\"type\": \"str\"}, \"u_location_code\": {\"type\": \"str\"}, \"u_warehouse_zone\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"decimal\"}, \"u_current_utilisation\": {\"type\": \"decimal\"}, \"u_temperature_controlled\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_responsible_manager\": {\"type\": \"str\"}, \"u_max_weight_kg\": {\"type\": \"decimal\"}, \"u_hazmat_approved\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_gri_return_order\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_status\": {\"type\": \"str\"}, \"u_return_reason\": {\"type\": \"str\"}, \"u_quantity_returned\": {\"type\": \"decimal\"}, \"u_authorised_by\": {\"type\": \"str\"}, \"u_authorisation_date\": {\"type\": \"str\"}, \"u_dispatch_date\": {\"type\": \"str\"}, \"u_tracking_number\": {\"type\": \"str\"}, \"u_credit_requested\": {\"type\": \"bool\"}, \"u_supplier_acknowledged\": {\"type\": \"bool\"}}, \"u_gri_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requires_inspection\": {\"type\": \"bool\"}, \"u_hazardous\": {\"type\": \"bool\"}, \"u_perishable\": {\"type\": \"bool\"}, \"u_default_inspection_checklist\": {\"FK\": \"u_gri_inspection_checklist\"}, \"u_storage_requirement\": {\"type\": \"str\"}, \"u_tolerance_pct\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_regulatory_class\": {\"type\": \"str\"}}, \"u_gri_inspection_checklist\": {\"u_name\": {\"type\": \"str\"}, \"u_checklist_code\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_total_check_items\": {\"type\": \"int\"}, \"u_pass_threshold_pct\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_mandatory_damage_check\": {\"type\": \"bool\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_applies_to_category\": {\"FK\": \"u_gri_item_category\"}}, \"u_gri_supplier_performance\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_review_period_start\": {\"type\": \"str\"}, \"u_review_period_end\": {\"type\": \"str\"}, \"u_total_deliveries\": {\"type\": \"int\"}, \"u_on_time_deliveries\": {\"type\": \"int\"}, \"u_discrepancy_count\": {\"type\": \"int\"}, \"u_rejection_count\": {\"type\": \"int\"}, \"u_quality_score\": {\"type\": \"decimal\"}, \"u_overall_rating\": {\"type\": \"str\"}, \"u_reviewer_comments\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "after_insert_receipt_init_insp_and_po", "fires_on_table": "u_gri_delivery_receipt", "filter_condition": "u_status=2^u_requires_cold_chain=true^u_discrepancy_flag=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // 1. Create an Inspection Record for this new delivery receipt\n var irGr = new GlideRecord('u_gri_inspection_record');\n irGr.initialize();\n irGr.setValue('u_delivery_receipt', current.getValue('sys_id'));\n _ewmLog('u_gri_inspection_record', 'u_delivery_receipt', '', current.getValue('sys_id'), '');\n irGr.setValue('u_outcome', '1');\n _ewmLog('u_gri_inspection_record', 'u_outcome', '', '1', '');\n irGr.setValue('u_completed', 'false');\n _ewmLog('u_gri_inspection_record', 'u_completed', '', 'false', '');\n try {\n var irResult = irGr.insert();\n if (!irResult) { _ewmLog('','','','', 'GR insert failed: ' + irGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked Purchase Order status to Partially Received\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var poGr = new GlideRecord('u_gri_purchase_order');\n poGr.addQuery('sys_id', poRef);\n poGr.query();\n if (poGr.next()) {\n var oldStatus = poGr.getValue('u_status');\n poGr.setValue('u_status', '3');\n _ewmLog('u_gri_purchase_order', 'u_status', oldStatus, '3', '');\n try {\n var poResult = poGr.update();\n if (!poResult) { _ewmLog('','','','', 'GR update failed: ' + poGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "po_partial_recv_update_supplier", "fires_on_table": "u_gri_purchase_order", "filter_condition": "u_statusCHANGESTO3^u_fully_received=false", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var supplierRef = current.getValue('u_supplier');\n if (!supplierRef) {\n _ewmLog('', '', '', '', 'No supplier reference on purchase order');\n return;\n }\n\n var gr = new GlideRecord('u_gri_supplier');\n gr.addQuery('sys_id', supplierRef);\n gr.query();\n if (gr.next()) {\n // 1. Set status to Under Review\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_gri_supplier', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n // 2. Increment total_orders_placed\n var oldOrders = gr.getValue('u_total_orders_placed');\n var newOrders = (parseInt(oldOrders, 10) || 0) + 1;\n gr.setValue('u_total_orders_placed', newOrders);\n _ewmLog('u_gri_supplier', 'u_total_orders_placed', oldOrders, String(newOrders), '');\n\n // 3. Update performance_rating\n var oldRating = gr.getValue('u_performance_rating');\n gr.setValue('u_performance_rating', '3.5');\n _ewmLog('u_gri_supplier', 'u_performance_rating', oldRating, gr.getValue('u_performance_rating'), '');\n\n // 4. Set preferred_supplier to false during partial receipt\n var oldPref = gr.getValue('u_preferred_supplier');\n gr.setValue('u_preferred_supplier', 'false');\n _ewmLog('u_gri_supplier', 'u_preferred_supplier', oldPref, gr.getValue('u_preferred_supplier'), '');\n\n // 5. Update notes with partial receipt info\n var oldNotes = gr.getValue('u_notes');\n var newNotes = 'Partial receipt recorded for PO ' + current.getValue('u_number');\n gr.setValue('u_notes', newNotes);\n _ewmLog('u_gri_supplier', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Supplier record not found for sys_id: ' + supplierRef);\n }\n\n})(current, previous);"}, {"name": "create_perf_review_on_supplier_review", "fires_on_table": "u_gri_supplier", "filter_condition": "u_statusCHANGESTO2^u_total_discrepanciesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_gri_supplier_performance');\n gr.initialize();\n\n gr.setValue('u_supplier', current.getUniqueValue());\n _ewmLog('u_gri_supplier_performance', 'u_supplier', '', current.getUniqueValue(), '');\n\n var discCount = parseInt(current.getValue('u_total_discrepancies'), 10) || 0;\n gr.setValue('u_discrepancy_count', discCount);\n _ewmLog('u_gri_supplier_performance', 'u_discrepancy_count', '', String(discCount), '');\n\n gr.setValue('u_overall_rating', '2');\n _ewmLog('u_gri_supplier_performance', 'u_overall_rating', '', '2', '');\n\n gr.setValue('u_action_required', 'true');\n _ewmLog('u_gri_supplier_performance', 'u_action_required', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_gri_supplier", "documentkey": "10b8896901bd03103e48918ce4a0a674", "fieldname": "u_total_orders_placed", "oldvalue": "15", "newvalue": "16"}, {"tablename": 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\"bool\"}}, \"u_gri_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requires_inspection\": {\"type\": \"bool\"}, \"u_hazardous\": {\"type\": \"bool\"}, \"u_perishable\": {\"type\": \"bool\"}, \"u_default_inspection_checklist\": {\"FK\": \"u_gri_inspection_checklist\"}, \"u_storage_requirement\": {\"type\": \"str\"}, \"u_tolerance_pct\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_regulatory_class\": {\"type\": \"str\"}}, \"u_gri_inspection_checklist\": {\"u_name\": {\"type\": \"str\"}, \"u_checklist_code\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_total_check_items\": {\"type\": \"int\"}, \"u_pass_threshold_pct\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_mandatory_damage_check\": {\"type\": \"bool\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_applies_to_category\": {\"FK\": \"u_gri_item_category\"}}, \"u_gri_supplier_performance\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_review_period_start\": {\"type\": \"str\"}, \"u_review_period_end\": {\"type\": \"str\"}, \"u_total_deliveries\": {\"type\": \"int\"}, \"u_on_time_deliveries\": {\"type\": \"int\"}, \"u_discrepancy_count\": {\"type\": \"int\"}, \"u_rejection_count\": {\"type\": \"int\"}, \"u_quality_score\": {\"type\": \"decimal\"}, \"u_overall_rating\": {\"type\": \"str\"}, \"u_reviewer_comments\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "reject_receipt_update_po_status", "fires_on_table": "u_gri_delivery_receipt", "filter_condition": "u_statusCHANGESTO5^u_discrepancy_flag=true^u_manager_override=false", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set fields on current delivery receipt (before BR, no current.update()) ---\n\n var oldReason = current.getValue('u_rejection_reason');\n current.setValue('u_rejection_reason', 'Rejected due to unresolved discrepancy without manager override');\n _ewmLog('u_gri_delivery_receipt', 'u_rejection_reason', oldReason, current.getValue('u_rejection_reason'), '');\n\n var oldAccepted = current.getValue('u_accepted_quantity');\n current.setValue('u_accepted_quantity', '0');\n _ewmLog('u_gri_delivery_receipt', 'u_accepted_quantity', oldAccepted, current.getValue('u_accepted_quantity'), '');\n\n var oldClosed = current.getValue('u_closed_datetime');\n var nowDt = new GlideDateTime().getDisplayValue();\n current.setValue('u_closed_datetime', nowDt);\n _ewmLog('u_gri_delivery_receipt', 'u_closed_datetime', oldClosed, current.getValue('u_closed_datetime'), '');\n\n // --- 2. Update the linked Purchase Order ---\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var gr = new GlideRecord('u_gri_purchase_order');\n gr.addQuery('sys_id', poRef);\n gr.query();\n if (gr.next()) {\n var oldPoStatus = gr.getValue('u_status');\n gr.setValue('u_status', '3');\n _ewmLog('u_gri_purchase_order', 'u_status', oldPoStatus, gr.getValue('u_status'), '');\n\n var oldFullyRcvd = gr.getValue('u_fully_received');\n gr.setValue('u_fully_received', 'false');\n _ewmLog('u_gri_purchase_order', 'u_fully_received', oldFullyRcvd, gr.getValue('u_fully_received'), '');\n\n var oldDesc = gr.getValue('u_item_description');\n gr.setValue('u_item_description', (oldDesc ? oldDesc + ' | ' : '') + 'Delivery rejected - discrepancy unresolved');\n _ewmLog('u_gri_purchase_order', 'u_item_description', oldDesc, gr.getValue('u_item_description'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_partial_recv_enrich_and_update_insp", "fires_on_table": "u_gri_purchase_order", "filter_condition": "u_statusCHANGESTO3^u_fully_received=false", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Part A: Enrich PO fields (merged from former slot_1 before-BR) ---\n // Since this is now an after-BR, we must do an explicit GlideRecord update on the PO\n var poSysId = current.getUniqueValue();\n var grPO = new GlideRecord('u_gri_purchase_order');\n grPO.addQuery('sys_id', poSysId);\n grPO.query();\n if (grPO.next()) {\n var oldPayTerms = grPO.getValue('u_payment_terms');\n grPO.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_gri_purchase_order', 'u_payment_terms', oldPayTerms, grPO.getValue('u_payment_terms'), '');\n\n var oldCurrency = grPO.getValue('u_currency_code');\n grPO.setValue('u_currency_code', 'USD');\n _ewmLog('u_gri_purchase_order', 'u_currency_code', oldCurrency, grPO.getValue('u_currency_code'), '');\n\n var qty = parseFloat(grPO.getValue('u_ordered_quantity')) || 0;\n var price = parseFloat(grPO.getValue('u_unit_price')) || 0;\n var newTotal = (qty * price).toFixed(2);\n var oldTotal = grPO.getValue('u_total_value');\n grPO.setValue('u_total_value', newTotal);\n _ewmLog('u_gri_purchase_order', 'u_total_value', oldTotal, grPO.getValue('u_total_value'), '');\n\n var gdt = new GlideDateTime();\n gdt.addDaysUTC(14);\n var newDate = gdt.getValue().substring(0, 10);\n var oldExpDate = grPO.getValue('u_expected_delivery_date');\n grPO.setValue('u_expected_delivery_date', newDate);\n _ewmLog('u_gri_purchase_order', 'u_expected_delivery_date', oldExpDate, grPO.getValue('u_expected_delivery_date'), '');\n\n var oldApproved = grPO.getValue('u_approved_by');\n grPO.setValue('u_approved_by', 'system_partial_receipt');\n _ewmLog('u_gri_purchase_order', 'u_approved_by', oldApproved, grPO.getValue('u_approved_by'), '');\n\n try {\n var rPO = grPO.update();\n if (!rPO) { _ewmLog('','','','', 'GR update failed: ' + grPO.getLastErrorMessage()); }\n } catch(ePO) { _ewmLog('','','','', ePO.message || String(ePO)); }\n }\n\n // --- Part B: Update Supplier record (merged from former slot_2) ---\n var supplierRef = current.getValue('u_supplier');\n if (supplierRef) {\n var grSupplier = new GlideRecord('u_gri_supplier');\n grSupplier.addQuery('sys_id', supplierRef);\n grSupplier.query();\n if (grSupplier.next()) {\n var oldOrders = grSupplier.getValue('u_total_orders_placed');\n var newOrders = parseInt(oldOrders || '0', 10) + 1;\n grSupplier.setValue('u_total_orders_placed', newOrders);\n _ewmLog('u_gri_supplier', 'u_total_orders_placed', oldOrders, String(newOrders), '');\n\n var oldRating = grSupplier.getValue('u_performance_rating');\n grSupplier.setValue('u_performance_rating', '4.2');\n _ewmLog('u_gri_supplier', 'u_performance_rating', oldRating, '4.2', '');\n\n try {\n var r1 = grSupplier.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grSupplier.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // --- Part C: Update Inspection Records linked to delivery receipts of this PO ---\n var grDR = new GlideRecord('u_gri_delivery_receipt');\n grDR.addQuery('u_purchase_order', current.getUniqueValue());\n grDR.query();\n while (grDR.next()) {\n var drSysId = grDR.getUniqueValue();\n var grInsp = new GlideRecord('u_gri_inspection_record');\n grInsp.addQuery('u_delivery_receipt', drSysId);\n grInsp.addQuery('u_completed', 'false');\n grInsp.query();\n while (grInsp.next()) {\n var oldFindings = grInsp.getValue('u_findings_summary');\n grInsp.setValue('u_findings_summary', 'Partial receipt noted - inspection pending review');\n _ewmLog('u_gri_inspection_record', 'u_findings_summary', oldFindings, 'Partial receipt noted - inspection pending review', '');\n\n var oldOutcome = grInsp.getValue('u_outcome');\n grInsp.setValue('u_outcome', '4');\n _ewmLog('u_gri_inspection_record', 'u_outcome', oldOutcome, '4', '');\n\n var oldDamage = grInsp.getValue('u_damage_observed');\n grInsp.setValue('u_damage_observed', 'true');\n _ewmLog('u_gri_inspection_record', 'u_damage_observed', oldDamage, 'true', '');\n\n try {\n var r2 = grInsp.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grInsp.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "insp_fail_raise_discrep_update_perf", "fires_on_table": "u_gri_inspection_record", "filter_condition": "u_outcomeCHANGESTO4^u_damage_observed=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update discrepancy reports linked to the same delivery receipt ---\n var drGr = new GlideRecord('u_gri_discrepancy_report');\n drGr.addQuery('u_delivery_receipt', current.getValue('u_delivery_receipt'));\n drGr.query();\n while (drGr.next()) {\n var oldStatus = drGr.getValue('u_status');\n drGr.setValue('u_status', '2');\n _ewmLog('u_gri_discrepancy_report', 'u_status', oldStatus, drGr.getValue('u_status'), '');\n\n var oldPriority = drGr.getValue('u_priority');\n drGr.setValue('u_priority', '1');\n _ewmLog('u_gri_discrepancy_report', 'u_priority', oldPriority, drGr.getValue('u_priority'), '');\n\n var oldEscalated = drGr.getValue('u_escalated');\n drGr.setValue('u_escalated', 'true');\n _ewmLog('u_gri_discrepancy_report', 'u_escalated', oldEscalated, drGr.getValue('u_escalated'), '');\n\n try {\n var r1 = drGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + drGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- 2. Update supplier performance records for the supplier on the delivery receipt ---\n var delGr = new GlideRecord('u_gri_delivery_receipt');\n if (delGr.get(current.getValue('u_delivery_receipt'))) {\n var supplierId = delGr.getValue('u_supplier');\n var spGr = new GlideRecord('u_gri_supplier_performance');\n spGr.addQuery('u_supplier', supplierId);\n spGr.query();\n while (spGr.next()) {\n var oldRejCount = spGr.getValue('u_rejection_count');\n var newRejCount = (parseInt(oldRejCount, 10) || 0) + 1;\n spGr.setValue('u_rejection_count', newRejCount);\n _ewmLog('u_gri_supplier_performance', 'u_rejection_count', oldRejCount, String(newRejCount), '');\n\n var oldAction = spGr.getValue('u_action_required');\n spGr.setValue('u_action_required', 'true');\n _ewmLog('u_gri_supplier_performance', 'u_action_required', oldAction, spGr.getValue('u_action_required'), '');\n\n try {\n var r2 = spGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + spGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "escalate_discrep_update_supplier", "fires_on_table": "u_gri_discrepancy_report", "filter_condition": "u_statusCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Escalate the discrepancy report and set priority to High\n var oldEscalated = current.getValue('u_escalated');\n current.setValue('u_escalated', 'true');\n _ewmLog('u_gri_discrepancy_report', 'u_escalated', oldEscalated, current.getValue('u_escalated'), '');\n\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_gri_discrepancy_report', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 2. Update the related supplier to Under Review and increment discrepancies\n var supplierRef = current.getValue('u_supplier');\n if (supplierRef) {\n var gr = new GlideRecord('u_gri_supplier');\n gr.addQuery('sys_id', supplierRef);\n gr.query();\n if (gr.next()) {\n var oldSupStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_gri_supplier', 'u_status', oldSupStatus, gr.getValue('u_status'), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Discrepancy under review - escalated automatically');\n _ewmLog('u_gri_supplier', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n var oldDiscCount = parseInt(gr.getValue('u_total_discrepancies'), 10) || 0;\n var newDiscCount = oldDiscCount + 1;\n gr.setValue('u_total_discrepancies', newDiscCount);\n _ewmLog('u_gri_supplier', 'u_total_discrepancies', String(oldDiscCount), String(newDiscCount), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_gri_purchase_order", "documentkey": "980c092501fd03103e48918ce4a0a691", "fieldname": "u_approved_by", "oldvalue": "john.doe", "newvalue": "system_partial_receipt"}, {"tablename": "u_gri_supplier", "documentkey": "580c092501fd03103e48918ce4a0a687", "fieldname": "u_performance_rating", "oldvalue": "3.8", "newvalue": "4.2"}, {"tablename": "u_gri_inspection_record", "documentkey": "500c092501fd03103e48918ce4a0a695", "fieldname": "u_damage_observed", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_gri_purchase_order", "documentkey": "980c092501fd03103e48918ce4a0a691", "fieldname": "u_fully_received", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_gri_purchase_order", "documentkey": "980c092501fd03103e48918ce4a0a691", "fieldname": "u_currency_code", "oldvalue": "EUR", "newvalue": "USD"}, {"tablename": "u_gri_inspection_record", "documentkey": "500c092501fd03103e48918ce4a0a695", "fieldname": "u_outcome", "oldvalue": "1", "newvalue": "4"}, {"tablename": "u_gri_purchase_order", "documentkey": "980c092501fd03103e48918ce4a0a691", "fieldname": "u_item_description", "oldvalue": "Industrial fasteners batch", "newvalue": "Industrial fasteners batch | Delivery rejected - discrepancy unresolved"}, {"tablename": "u_gri_purchase_order", "documentkey": "980c092501fd03103e48918ce4a0a691", "fieldname": "u_payment_terms", "oldvalue": "Net 60", "newvalue": "Net 30"}, {"tablename": "u_gri_inspection_record", "documentkey": "500c092501fd03103e48918ce4a0a695", "fieldname": "u_findings_summary", "oldvalue": "Initial inspection in progress", "newvalue": "Partial receipt noted - inspection pending review"}, {"tablename": "u_gri_purchase_order", "documentkey": "980c092501fd03103e48918ce4a0a691", "fieldname": "u_expected_delivery_date", "oldvalue": "2025-02-15", "newvalue": "2026-07-14"}, {"tablename": "u_gri_purchase_order", "documentkey": "980c092501fd03103e48918ce4a0a691", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_gri_supplier", "documentkey": "580c092501fd03103e48918ce4a0a687", "fieldname": "u_total_orders_placed", "oldvalue": "12", "newvalue": "13"}, {"tablename": "u_gri_discrepancy_report", "documentkey": "d40c092501fd03103e48918ce4a0a68e", "fieldname": "u_escalated", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_gri_supplier_performance", "documentkey": "940c092501fd03103e48918ce4a0a698", "fieldname": "u_rejection_count", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "d80c092501fd03103e48918ce4a0a6aa", "fieldname": "u_closed_datetime", "oldvalue": "", "newvalue": "2026-06-30 03:25:28"}, {"tablename": "u_gri_discrepancy_report", "documentkey": "d40c092501fd03103e48918ce4a0a68e", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_gri_supplier", "documentkey": "580c092501fd03103e48918ce4a0a687", "fieldname": "u_notes", "oldvalue": "Existing supplier notes", "newvalue": "Discrepancy under review - escalated automatically"}, {"tablename": "u_gri_supplier_performance", "documentkey": "940c092501fd03103e48918ce4a0a698", "fieldname": "u_action_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "d80c092501fd03103e48918ce4a0a6aa", "fieldname": "u_accepted_quantity", "oldvalue": "80", "newvalue": "0"}, {"tablename": "u_gri_supplier", "documentkey": "580c092501fd03103e48918ce4a0a687", "fieldname": "u_total_discrepancies", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "d80c092501fd03103e48918ce4a0a6aa", "fieldname": "u_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_gri_supplier", "documentkey": "580c092501fd03103e48918ce4a0a687", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "d80c092501fd03103e48918ce4a0a6aa", "fieldname": "u_rejection_reason", "oldvalue": "", "newvalue": "Rejected due to unresolved discrepancy without manager override"}, {"tablename": "u_gri_discrepancy_report", "documentkey": "d40c092501fd03103e48918ce4a0a68e", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "1"}], "ewm_logs": [{"sys_id": "151cc92501fd03103e48918ce4a0a664", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_payment_terms", "u_old_value": "Net 60", "u_new_value": "Net 30", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "191c092501fd03103e48918ce4a0a6bf", "u_br_name": "reject_receipt_update_po_status", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_rejection_reason", "u_old_value": "", "u_new_value": "Rejected due to unresolved discrepancy without manager override", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "191cc92501fd03103e48918ce4a0a665", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_total_value", "u_old_value": "2550", "u_new_value": "2550", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "191cc92501fd03103e48918ce4a0a66a", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_inspection_record", "u_field_name": "u_findings_summary", "u_old_value": "Initial inspection in progress", "u_new_value": "Partial receipt noted - inspection pending review", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "1d1cc92501fd03103e48918ce4a0a666", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_approved_by", "u_old_value": "john.doe", "u_new_value": "system_partial_receipt", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "1d1cc92501fd03103e48918ce4a0a66b", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_inspection_record", "u_field_name": "u_damage_observed", "u_old_value": "0", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "1d1cc92501fd03103e48918ce4a0a67c", "u_br_name": "escalate_discrep_update_supplier", "u_table_name": "u_gri_discrepancy_report", "u_field_name": "u_priority", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "511c092501fd03103e48918ce4a0a6c1", "u_br_name": "reject_receipt_update_po_status", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_closed_datetime", "u_old_value": "", "u_new_value": "2026-06-30 03:25:28", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "511cc92501fd03103e48918ce4a0a66e", "u_br_name": "insp_fail_raise_discrep_update_perf", "u_table_name": "u_gri_discrepancy_report", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "551c092501fd03103e48918ce4a0a6c2", "u_br_name": "reject_receipt_update_po_status", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_fully_received", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "591cc92501fd03103e48918ce4a0a662", "u_br_name": "reject_receipt_update_po_status", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_item_description", "u_old_value": "Industrial fasteners batch", "u_new_value": "Industrial fasteners batch | Delivery rejected - discrepancy unresolved", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "5d1cc92501fd03103e48918ce4a0a668", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_supplier", "u_field_name": "u_performance_rating", "u_old_value": "3.8", "u_new_value": "4.2", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "911cc92501fd03103e48918ce4a0a666", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_expected_delivery_date", "u_old_value": "2025-02-15", "u_new_value": "2026-07-14", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "911cc92501fd03103e48918ce4a0a66b", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_inspection_record", "u_field_name": "u_outcome", "u_old_value": "1", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "911cc92501fd03103e48918ce4a0a67b", "u_br_name": "insp_fail_raise_discrep_update_perf", "u_table_name": "u_gri_discrepancy_report", "u_field_name": "u_escalated", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "911cc92501fd03103e48918ce4a0a67c", "u_br_name": "escalate_discrep_update_supplier", "u_table_name": "u_gri_discrepancy_report", "u_field_name": "u_escalated", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "9d1cc92501fd03103e48918ce4a0a664", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_currency_code", "u_old_value": "EUR", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "d11cc92501fd03103e48918ce4a0a668", "u_br_name": "po_partial_recv_enrich_and_update_insp", "u_table_name": "u_gri_supplier", "u_field_name": "u_total_orders_placed", "u_old_value": "12", "u_new_value": "13", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "d51c092501fd03103e48918ce4a0a6c0", "u_br_name": "reject_receipt_update_po_status", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_accepted_quantity", "u_old_value": "80", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "d51cc92501fd03103e48918ce4a0a66d", "u_br_name": "insp_fail_raise_discrep_update_perf", "u_table_name": "u_gri_discrepancy_report", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "d51cc92501fd03103e48918ce4a0a67d", "u_br_name": "escalate_discrep_update_supplier", "u_table_name": "u_gri_supplier", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "d91c092501fd03103e48918ce4a0a6c1", "u_br_name": "reject_receipt_update_po_status", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_status", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:25:28"}, {"sys_id": "1d1cc92501fd03103e48918ce4a0a680", "u_br_name": "escalate_discrep_update_supplier", "u_table_name": "u_gri_supplier_performance", "u_field_name": "u_rejection_count", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:25:29"}, {"sys_id": "511cc92501fd03103e48918ce4a0a67e", "u_br_name": "escalate_discrep_update_supplier", "u_table_name": "u_gri_supplier", "u_field_name": "u_notes", "u_old_value": "Existing supplier notes", "u_new_value": "Discrepancy under review - escalated automatically", "u_error": "", "sys_created_on": "2026-06-30 10:25:29"}, {"sys_id": "951cc92501fd03103e48918ce4a0a681", "u_br_name": "escalate_discrep_update_supplier", "u_table_name": "u_gri_supplier_performance", "u_field_name": "u_action_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:25:29"}, {"sys_id": "d91cc92501fd03103e48918ce4a0a67e", "u_br_name": "escalate_discrep_update_supplier", "u_table_name": "u_gri_supplier", "u_field_name": "u_total_discrepancies", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:25:29"}], "metadata": "{\"domain\": \"goods_receipt_inspection\", \"primary_table\": \"u_gri_delivery_receipt\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 4, \"expected_br_count\": 4, \"all_brs_fired\": true, \"audit_count\": 24}"} {"tool_name": "insert_gri_delivery_receipt", "parameters": "{\"table_name\": \"u_gri_delivery_receipt\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"DR-CASCADE-2024-001\", \"u_purchase_order\": \"@purchase_order_main.sys_id\", \"u_supplier\": \"@supplier_main.sys_id\", \"u_warehouse_location\": \"@warehouse_main.sys_id\", \"u_status\": \"1\", \"u_received_date\": \"2024-11-15\", \"u_expected_quantity\": 200.0, \"u_received_quantity\": 180.0, \"u_accepted_quantity\": 180.0, \"u_carrier_name\": \"DHL Express\", \"u_delivery_note_ref\": \"DN-2024-88431\", \"u_requires_cold_chain\": \"false\", \"u_discrepancy_flag\": \"false\", \"u_rejection_reason\": \"\", \"u_manager_override\": \"false\"}}", "seed_data": null, "supporting_data": "{\"supplier_main\": {\"u_name\": \"Cascade Test Supplier Alpha\", \"u_notes\": \"Reliable supplier for general goods\", \"u_total_orders_placed\": \"150\", \"u_country\": \"United Kingdom\", \"u_contact_phone\": \"+44 20 7946 0958\", \"u_supplier_code\": \"SUP-ALPHA-001\", \"u_total_discrepancies\": \"3\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:20:07\", \"sys_tags\": \"\", \"u_performance_rating\": \"85\", \"sys_id\": \"ad9851ad017143103e48918ce4a0a651\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"alpha@supplier-test.com\", \"sys_created_on\": \"2026-06-30 11:20:07\", \"u_preferred_supplier\": \"true\", \"u_on_time_delivery_pct\": \"92.5\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_payment_method\": \"1\"}, \"warehouse_main\": {\"u_name\": \"Receiving Bay 7A\", \"u_notes\": \"Standard receiving bay for non-hazardous goods\", \"u_warehouse_zone\": \"Zone A - Inbound\", \"u_location_type\": \"1\", \"u_current_utilisation\": \"120\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:20:07\", \"sys_tags\": \"\", \"u_temperature_controlled\": \"false\", \"u_capacity\": \"500\", \"sys_id\": \"219851ad017143103e48918ce4a0a65e\", \"sys_updated_by\": \"admin\", \"u_hazmat_approved\": \"false\", \"u_max_weight_kg\": \"10000\", \"sys_created_on\": \"2026-06-30 11:20:07\", \"u_responsible_manager\": \"James Whitfield\", \"u_active\": \"true\", \"u_location_code\": \"WH-RB-7A\", \"sys_created_by\": \"admin\"}, \"purchase_order_main\": {\"u_number\": \"PO-CASCADE-2024-001\", \"u_expected_delivery_date\": \"2024-11-15\", \"u_supplier\": \"ad9851ad017143103e48918ce4a0a651\", \"sys_mod_count\": \"1\", \"u_total_value\": \"9100\", \"u_unit_price\": \"45.5\", \"sys_updated_on\": \"2026-06-30 11:20:27\", \"u_fully_received\": \"false\", \"sys_tags\": \"\", \"u_approved_by\": \"Sarah Mitchell\", \"sys_id\": \"259851ad017143103e48918ce4a0a655\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2024-11-01\", \"u_ordered_quantity\": \"200\", \"sys_created_on\": \"2026-06-30 11:20:07\", \"u_item_description\": \"Industrial Grade Fasteners - M10 Hex Bolts\", \"u_item_category\": \"\", \"u_currency_code\": \"GBP\", \"u_status\": \"3\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}, \"preexisting_discrepancy\": {\"u_reported_date\": \"2024-11-10\", \"u_number\": \"\", \"u_supplier\": \"ad9851ad017143103e48918ce4a0a651\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:20:07\", \"sys_tags\": \"\", \"u_resolved_date\": \"\", \"u_financial_impact\": \"682.5\", \"u_discrepancy_type\": \"1\", \"u_priority\": \"2\", \"sys_id\": \"659851ad017143103e48918ce4a0a661\", \"u_description\": \"Quantity shortage on previous delivery batch\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"Awaiting supplier response\", \"u_escalated\": \"false\", \"sys_created_on\": \"2026-06-30 11:20:07\", \"u_quantity_affected\": \"15\", \"u_status\": \"1\", \"u_delivery_receipt\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_gri_delivery_receipt\": {\"u_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_gri_purchase_order\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_warehouse_location\": {\"FK\": \"u_gri_warehouse_location\"}, \"u_status\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_expected_quantity\": {\"type\": \"decimal\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_accepted_quantity\": {\"type\": \"decimal\"}, \"u_carrier_name\": {\"type\": \"str\"}, \"u_delivery_note_ref\": {\"type\": \"str\"}, \"u_requires_cold_chain\": {\"type\": \"bool\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_manager_override\": {\"type\": \"bool\"}}, \"u_gri_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_status\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_ordered_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_item_category\": {\"FK\": \"u_gri_item_category\"}, \"u_fully_received\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_gri_supplier\": {\"u_name\": {\"type\": \"str\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_on_time_delivery_pct\": {\"type\": \"decimal\"}, \"u_total_orders_placed\": {\"type\": \"int\"}, \"u_total_discrepancies\": {\"type\": \"int\"}, \"u_preferred_supplier\": {\"type\": \"bool\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_gri_inspection_record\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_inspector_name\": {\"type\": \"str\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_quantity_inspected\": {\"type\": \"decimal\"}, \"u_quantity_passed\": {\"type\": \"decimal\"}, \"u_quantity_failed\": {\"type\": \"decimal\"}, \"u_damage_observed\": {\"type\": \"bool\"}, \"u_inspection_checklist\": {\"FK\": \"u_gri_inspection_checklist\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_completed\": {\"type\": \"bool\"}, \"u_completion_datetime\": {\"type\": \"str\"}}, \"u_gri_discrepancy_report\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_discrepancy_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_reported_date\": {\"type\": \"str\"}, \"u_quantity_affected\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_financial_impact\": {\"type\": \"decimal\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_gri_warehouse_location\": {\"u_name\": {\"type\": \"str\"}, \"u_location_code\": {\"type\": \"str\"}, \"u_warehouse_zone\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"decimal\"}, \"u_current_utilisation\": {\"type\": \"decimal\"}, \"u_temperature_controlled\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_responsible_manager\": {\"type\": \"str\"}, \"u_max_weight_kg\": {\"type\": \"decimal\"}, \"u_hazmat_approved\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_gri_return_order\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_status\": {\"type\": \"str\"}, \"u_return_reason\": {\"type\": \"str\"}, \"u_quantity_returned\": {\"type\": \"decimal\"}, \"u_authorised_by\": {\"type\": \"str\"}, \"u_authorisation_date\": {\"type\": \"str\"}, \"u_dispatch_date\": {\"type\": \"str\"}, \"u_tracking_number\": {\"type\": \"str\"}, \"u_credit_requested\": {\"type\": \"bool\"}, \"u_supplier_acknowledged\": {\"type\": \"bool\"}}, \"u_gri_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requires_inspection\": {\"type\": \"bool\"}, \"u_hazardous\": {\"type\": \"bool\"}, \"u_perishable\": {\"type\": \"bool\"}, \"u_default_inspection_checklist\": {\"FK\": \"u_gri_inspection_checklist\"}, \"u_storage_requirement\": {\"type\": \"str\"}, \"u_tolerance_pct\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_regulatory_class\": {\"type\": \"str\"}}, \"u_gri_inspection_checklist\": {\"u_name\": {\"type\": \"str\"}, \"u_checklist_code\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_total_check_items\": {\"type\": \"int\"}, \"u_pass_threshold_pct\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_mandatory_damage_check\": {\"type\": \"bool\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_applies_to_category\": {\"FK\": \"u_gri_item_category\"}}, \"u_gri_supplier_performance\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_review_period_start\": {\"type\": \"str\"}, \"u_review_period_end\": {\"type\": \"str\"}, \"u_total_deliveries\": {\"type\": \"int\"}, \"u_on_time_deliveries\": {\"type\": \"int\"}, \"u_discrepancy_count\": {\"type\": \"int\"}, \"u_rejection_count\": {\"type\": \"int\"}, \"u_quality_score\": {\"type\": \"decimal\"}, \"u_overall_rating\": {\"type\": \"str\"}, \"u_reviewer_comments\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "after_insert_receipt_init_insp_and_po", "fires_on_table": "u_gri_delivery_receipt", "filter_condition": "u_status=1^u_discrepancy_flag=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // 1. Create a Pending Inspection Record linked to this new Delivery Receipt\n var irGr = new GlideRecord('u_gri_inspection_record');\n irGr.initialize();\n irGr.setValue('u_delivery_receipt', current.getValue('sys_id'));\n _ewmLog('u_gri_inspection_record', 'u_delivery_receipt', '', current.getValue('sys_id'), '');\n irGr.setValue('u_outcome', '1'); // Pending\n _ewmLog('u_gri_inspection_record', 'u_outcome', '', '1', '');\n irGr.setValue('u_completed', 'false');\n _ewmLog('u_gri_inspection_record', 'u_completed', '', 'false', '');\n try {\n var irResult = irGr.insert();\n if (!irResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_gri_inspection_record: ' + irGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the linked Purchase Order status to Partially Received\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var poGr = new GlideRecord('u_gri_purchase_order');\n poGr.addQuery('sys_id', poRef);\n poGr.query();\n if (poGr.next()) {\n var oldPoStatus = poGr.getValue('u_status');\n poGr.setValue('u_status', '3'); // Partially Received\n _ewmLog('u_gri_purchase_order', 'u_status', oldPoStatus, '3', '');\n try {\n var poResult = poGr.update();\n if (!poResult) {\n _ewmLog('', '', '', '', 'GR update failed on u_gri_purchase_order: ' + poGr.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "init_inspection_and_update_receipt", "fires_on_table": "u_gri_inspection_record", "filter_condition": "u_outcome=1^u_damage_observed=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the inspection record being inserted ---\n var oldCompleted = current.getValue('u_completed');\n current.setValue('u_completed', 'false');\n _ewmLog('u_gri_inspection_record', 'u_completed', oldCompleted, current.getValue('u_completed'), '');\n\n var oldFindings = current.getValue('u_findings_summary');\n current.setValue('u_findings_summary', 'Inspection initiated - awaiting results');\n _ewmLog('u_gri_inspection_record', 'u_findings_summary', oldFindings, current.getValue('u_findings_summary'), '');\n\n // --- 2. Update the linked Delivery Receipt to Under Inspection ---\n var drRef = current.getValue('u_delivery_receipt');\n if (drRef) {\n var gr = new GlideRecord('u_gri_delivery_receipt');\n gr.addQuery('sys_id', drRef);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '3');\n _ewmLog('u_gri_delivery_receipt', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldDiscFlag = gr.getValue('u_discrepancy_flag');\n gr.setValue('u_discrepancy_flag', 'false');\n _ewmLog('u_gri_delivery_receipt', 'u_discrepancy_flag', oldDiscFlag, gr.getValue('u_discrepancy_flag'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "set_inspection_fields_on_under_insp", "fires_on_table": "u_gri_delivery_receipt", "filter_condition": "u_statusCHANGESTO3^u_discrepancy_flag=false^u_requires_cold_chain=false", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Before-BR: set accepted_quantity to 0 on current delivery receipt\n var oldAccepted = current.getValue('u_accepted_quantity');\n current.setValue('u_accepted_quantity', '0');\n _ewmLog(current.getTableName(), 'u_accepted_quantity', oldAccepted, current.getValue('u_accepted_quantity'), '');\n\n // 2. Before-BR: set rejection_reason to empty on current delivery receipt\n var oldRejReason = current.getValue('u_rejection_reason');\n current.setValue('u_rejection_reason', 'Pending inspection outcome');\n _ewmLog(current.getTableName(), 'u_rejection_reason', oldRejReason, current.getValue('u_rejection_reason'), '');\n\n // 3. Update linked inspection records to set inspector_name for assignment\n var gr = new GlideRecord('u_gri_inspection_record');\n gr.addQuery('u_delivery_receipt', current.getUniqueValue());\n gr.addQuery('u_outcome', '1');\n gr.query();\n while (gr.next()) {\n var oldInspector = gr.getValue('u_inspector_name');\n gr.setValue('u_inspector_name', 'Auto-Assigned Inspector');\n _ewmLog('u_gri_inspection_record', 'u_inspector_name', oldInspector, gr.getValue('u_inspector_name'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "insp_fail_raise_discrep_update_suppl", "fires_on_table": "u_gri_inspection_record", "filter_condition": "u_outcome=4^u_damage_observed=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Discrepancy Report for the failed inspection with damage\n var dr = new GlideRecord('u_gri_discrepancy_report');\n dr.initialize();\n dr.setValue('u_delivery_receipt', current.getValue('u_delivery_receipt'));\n _ewmLog('u_gri_discrepancy_report', 'u_delivery_receipt', '', current.getValue('u_delivery_receipt'), '');\n\n dr.setValue('u_discrepancy_type', '3');\n _ewmLog('u_gri_discrepancy_report', 'u_discrepancy_type', '', '3', '');\n\n dr.setValue('u_status', '1');\n _ewmLog('u_gri_discrepancy_report', 'u_status', '', '1', '');\n\n dr.setValue('u_quantity_affected', current.getValue('u_quantity_failed'));\n _ewmLog('u_gri_discrepancy_report', 'u_quantity_affected', '', current.getValue('u_quantity_failed'), '');\n\n dr.setValue('u_description', 'Damaged goods detected during inspection ' + current.getValue('u_number'));\n _ewmLog('u_gri_discrepancy_report', 'u_description', '', 'Damaged goods detected during inspection ' + current.getValue('u_number'), '');\n\n dr.setValue('u_priority', '1');\n _ewmLog('u_gri_discrepancy_report', 'u_priority', '', '1', '');\n\n dr.setValue('u_escalated', 'false');\n _ewmLog('u_gri_discrepancy_report', 'u_escalated', '', 'false', '');\n\n try {\n var drResult = dr.insert();\n if (!drResult) { _ewmLog('','','','', 'GR insert failed: ' + dr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the Supplier record to increment total_discrepancies\n var delRec = new GlideRecord('u_gri_delivery_receipt');\n if (delRec.get(current.getValue('u_delivery_receipt'))) {\n var supplierRef = delRec.getValue('u_supplier');\n if (supplierRef) {\n var sg = new GlideRecord('u_gri_supplier');\n if (sg.get(supplierRef)) {\n var oldDisc = sg.getValue('u_total_discrepancies');\n var newDisc = (parseInt(oldDisc, 10) || 0) + 1;\n sg.setValue('u_total_discrepancies', newDisc);\n _ewmLog('u_gri_supplier', 'u_total_discrepancies', oldDisc, String(newDisc), '');\n\n var oldStatus = sg.getValue('u_status');\n sg.setValue('u_status', '2');\n _ewmLog('u_gri_supplier', 'u_status', oldStatus, '2', '');\n\n try {\n var sgResult = sg.update();\n if (!sgResult) { _ewmLog('','','','', 'GR update failed: ' + sg.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "supplier_review_escalate_discreps", "fires_on_table": "u_gri_supplier", "filter_condition": "u_statusCHANGESTO2^u_total_discrepanciesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_gri_discrepancy_report');\n gr.addQuery('u_supplier', current.getUniqueValue());\n gr.addQuery('u_status', '1');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_gri_discrepancy_report', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldEscalated = gr.getValue('u_escalated');\n gr.setValue('u_escalated', 'true');\n _ewmLog('u_gri_discrepancy_report', 'u_escalated', oldEscalated, gr.getValue('u_escalated'), '');\n\n var oldPriority = gr.getValue('u_priority');\n gr.setValue('u_priority', '1');\n _ewmLog('u_gri_discrepancy_report', 'u_priority', oldPriority, gr.getValue('u_priority'), '');\n\n var oldDesc = gr.getValue('u_description');\n var newDesc = 'Escalated: supplier ' + current.getValue('u_supplier_code') + ' placed under review';\n gr.setValue('u_description', newDesc);\n _ewmLog('u_gri_discrepancy_report', 'u_description', oldDesc, newDesc, '');\n\n var oldResNotes = gr.getValue('u_resolution_notes');\n gr.setValue('u_resolution_notes', 'Pending review due to supplier status change');\n _ewmLog('u_gri_discrepancy_report', 'u_resolution_notes', oldResNotes, gr.getValue('u_resolution_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "discrep_review_return_and_hold", "fires_on_table": "u_gri_discrepancy_report", "filter_condition": "u_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the related Purchase Order \u2014 put payment on hold\n var drGr = new GlideRecord('u_gri_delivery_receipt');\n drGr.addQuery('sys_id', current.getValue('u_delivery_receipt'));\n drGr.query();\n if (drGr.next()) {\n var poRef = drGr.getValue('u_purchase_order');\n var whRef = drGr.getValue('u_warehouse_location');\n\n // Update Purchase Order\n var poGr = new GlideRecord('u_gri_purchase_order');\n poGr.addQuery('sys_id', poRef);\n poGr.query();\n if (poGr.next()) {\n var oldPT = poGr.getValue('u_payment_terms');\n poGr.setValue('u_payment_terms', 'On Hold - Discrepancy Under Review');\n _ewmLog('u_gri_purchase_order', 'u_payment_terms', oldPT, poGr.getValue('u_payment_terms'), '');\n try {\n var r1 = poGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + poGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a Return Order for the affected delivery\n var roGr = new GlideRecord('u_gri_return_order');\n roGr.initialize();\n roGr.setValue('u_delivery_receipt', current.getValue('u_delivery_receipt'));\n _ewmLog('u_gri_return_order', 'u_delivery_receipt', '', current.getValue('u_delivery_receipt'), '');\n roGr.setValue('u_supplier', current.getValue('u_supplier'));\n _ewmLog('u_gri_return_order', 'u_supplier', '', current.getValue('u_supplier'), '');\n roGr.setValue('u_status', '1');\n _ewmLog('u_gri_return_order', 'u_status', '', '1', '');\n roGr.setValue('u_return_reason', '4');\n _ewmLog('u_gri_return_order', 'u_return_reason', '', '4', '');\n try {\n var r2 = roGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + roGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update Warehouse Location \u2014 set notes to flag quarantine hold\n if (whRef) {\n var wlGr = new GlideRecord('u_gri_warehouse_location');\n wlGr.addQuery('sys_id', whRef);\n wlGr.query();\n if (wlGr.next()) {\n var oldNotes = wlGr.getValue('u_notes');\n wlGr.setValue('u_notes', 'Quarantine hold - discrepancy under review for delivery ' + current.getValue('u_delivery_receipt'));\n _ewmLog('u_gri_warehouse_location', 'u_notes', oldNotes, wlGr.getValue('u_notes'), '');\n try {\n var r3 = wlGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + wlGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_supplier", "oldvalue": "", "newvalue": "ad9851ad017143103e48918ce4a0a651"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_carrier_name", "oldvalue": "", "newvalue": "DHL Express"}, {"tablename": "u_gri_inspection_record", "documentkey": "e2a851ad017143103e48918ce4a0a685", "fieldname": "u_findings_summary", "oldvalue": "", "newvalue": "Inspection initiated - awaiting results"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_number", "oldvalue": "", "newvalue": "DR-CASCADE-2024-001"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_requires_cold_chain", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_gri_inspection_record", "documentkey": "e2a851ad017143103e48918ce4a0a685", "fieldname": "u_completed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_warehouse_location", "oldvalue": "", "newvalue": "219851ad017143103e48918ce4a0a65e"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_accepted_quantity", "oldvalue": "180", "newvalue": "0"}, {"tablename": "u_gri_inspection_record", "documentkey": "e2a851ad017143103e48918ce4a0a685", "fieldname": "u_delivery_receipt", "oldvalue": "", "newvalue": "6aa851ad017143103e48918ce4a0a681"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_discrepancy_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_manager_override", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_received_date", "oldvalue": "", "newvalue": "2024-11-15"}, {"tablename": "u_gri_inspection_record", "documentkey": "e2a851ad017143103e48918ce4a0a685", "fieldname": "u_damage_observed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_accepted_quantity", "oldvalue": "", "newvalue": "180"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_delivery_note_ref", "oldvalue": "", "newvalue": "DN-2024-88431"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_expected_quantity", "oldvalue": "", "newvalue": "200"}, {"tablename": "u_gri_inspection_record", "documentkey": "e2a851ad017143103e48918ce4a0a685", "fieldname": "u_outcome", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_received_quantity", "oldvalue": "", "newvalue": "180"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_rejection_reason", "oldvalue": "", "newvalue": "Pending inspection outcome"}, {"tablename": "u_gri_purchase_order", "documentkey": "259851ad017143103e48918ce4a0a655", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "6aa851ad017143103e48918ce4a0a681", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "259851ad017143103e48918ce4a0a655"}], "ewm_logs": [{"sys_id": "62a815ad017143103e48918ce4a0a650", "u_br_name": "set_inspection_fields_on_under_insp", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_status", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "62a851ad017143103e48918ce4a0a684", "u_br_name": "after_insert_receipt_init_insp_and_po", "u_table_name": "u_gri_inspection_record", "u_field_name": "u_outcome", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "62a851ad017143103e48918ce4a0a686", "u_br_name": "init_inspection_and_update_receipt", "u_table_name": "u_gri_inspection_record", "u_field_name": "u_findings_summary", "u_old_value": "", "u_new_value": "Inspection initiated - awaiting results", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "66a851ad017143103e48918ce4a0a687", "u_br_name": "init_inspection_and_update_receipt", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_discrepancy_flag", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "66a851ad017143103e48918ce4a0a688", "u_br_name": "set_inspection_fields_on_under_insp", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_accepted_quantity", "u_old_value": "180", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "aaa851ad017143103e48918ce4a0a684", "u_br_name": "after_insert_receipt_init_insp_and_po", "u_table_name": "u_gri_inspection_record", "u_field_name": "u_completed", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "aea815ad017143103e48918ce4a0a64d", "u_br_name": "set_inspection_fields_on_under_insp", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_rejection_reason", "u_old_value": "", "u_new_value": "Pending inspection outcome", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "e2a851ad017143103e48918ce4a0a683", "u_br_name": "after_insert_receipt_init_insp_and_po", "u_table_name": "u_gri_inspection_record", "u_field_name": "u_delivery_receipt", "u_old_value": "", "u_new_value": "6aa851ad017143103e48918ce4a0a681", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "e6a851ad017143103e48918ce4a0a685", "u_br_name": "init_inspection_and_update_receipt", "u_table_name": "u_gri_inspection_record", "u_field_name": "u_completed", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}, {"sys_id": "eaa851ad017143103e48918ce4a0a686", "u_br_name": "init_inspection_and_update_receipt", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:20:27"}], "metadata": "{\"domain\": \"goods_receipt_inspection\", \"primary_table\": \"u_gri_delivery_receipt\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 3, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 23}"} {"tool_name": "insert_gri_delivery_receipt", "parameters": "{\"table_name\": \"u_gri_delivery_receipt\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"DR-CASCADE-0001\", \"u_purchase_order\": {\"$lookup\": {\"table\": \"u_gri_purchase_order\", \"match\": {\"u_number\": \"PO-CASCADE-0001\"}}}, \"u_supplier\": {\"$lookup\": {\"table\": \"u_gri_supplier\", \"match\": {\"u_supplier_code\": \"SUP-ALPHA-001\"}}}, \"u_warehouse_location\": {\"$lookup\": {\"table\": \"u_gri_warehouse_location\", \"match\": {\"u_location_code\": \"WH-Q12\"}}}, \"u_status\": \"1\", \"u_received_date\": \"2025-06-15\", \"u_expected_quantity\": 200, \"u_received_quantity\": 185, \"u_accepted_quantity\": 185, \"u_carrier_name\": \"GlobalShip Express\", \"u_delivery_note_ref\": \"DN-CSC-70001\", \"u_requires_cold_chain\": \"false\", \"u_discrepancy_flag\": \"true\", \"u_manager_override\": \"true\"}}", "seed_data": null, "supporting_data": "{\"supplier_main\": {\"u_name\": \"Cascade Test Supplier Alpha\", \"u_notes\": \"Partial receipt recorded for PO PO-CASCADE-0001\", \"u_total_orders_placed\": \"50\", \"u_country\": \"United States\", \"u_contact_phone\": \"+1-555-0100\", \"u_supplier_code\": \"SUP-ALPHA-001\", \"u_total_discrepancies\": \"3\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:20:57\", \"sys_tags\": \"\", \"u_performance_rating\": \"2\", \"sys_id\": \"c6c899ad017143103e48918ce4a0a61a\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"alpha@testsupplier.com\", \"sys_created_on\": \"2026-06-30 11:20:57\", \"u_preferred_supplier\": \"true\", \"u_on_time_delivery_pct\": \"92\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_payment_method\": \"1\"}, \"purchase_order_main\": {\"u_number\": \"PO-CASCADE-0001\", \"u_expected_delivery_date\": \"2025-12-31\", \"u_supplier\": \"c6c899ad017143103e48918ce4a0a61a\", \"sys_mod_count\": \"1\", \"u_total_value\": \"6250\", \"u_unit_price\": \"12.5\", \"sys_updated_on\": \"2026-06-30 11:20:57\", \"u_fully_received\": \"false\", \"sys_tags\": \"\", \"u_approved_by\": \"John.Procurement\", \"sys_id\": \"4ac899ad017143103e48918ce4a0a624\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-01-15\", \"u_ordered_quantity\": \"500\", \"sys_created_on\": \"2026-06-30 11:20:57\", \"u_item_description\": \"Industrial fasteners - Grade A\", \"u_item_category\": \"\", \"u_currency_code\": \"USD\", \"u_status\": \"3\", \"u_payment_terms\": \"Net 60 - Partial Receipt\", \"sys_created_by\": \"admin\"}, \"warehouse_quarantine\": {\"u_name\": \"Quarantine Bay Q-12\", \"u_notes\": \"Supplier SUP-ALPHA-001 under review - discrepancies detected\", \"u_warehouse_zone\": \"Zone-C\", \"u_location_type\": \"2\", \"u_current_utilisation\": \"250\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:20:57\", \"sys_tags\": \"\", \"u_temperature_controlled\": \"false\", \"u_capacity\": \"1000\", \"sys_id\": \"4ec899ad017143103e48918ce4a0a61d\", \"sys_updated_by\": \"admin\", \"u_hazmat_approved\": \"false\", \"u_max_weight_kg\": \"5000\", \"sys_created_on\": \"2026-06-30 11:20:57\", \"u_responsible_manager\": \"QA_Supervisor\", \"u_active\": \"true\", \"u_location_code\": \"WH-Q12\", \"sys_created_by\": \"admin\"}, \"existing_delivery_receipt\": {\"u_closed_datetime\": \"\", \"u_number\": \"DR-EXISTING-0001\", \"u_manager_override\": \"false\", \"u_delivery_note_ref\": \"DN-EX-99001\", \"u_purchase_order\": \"4ac899ad017143103e48918ce4a0a624\", \"u_requires_cold_chain\": \"false\", \"u_supplier\": \"c6c899ad017143103e48918ce4a0a61a\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:20:57\", \"sys_tags\": \"\", \"u_received_date\": \"2025-06-01\", \"u_expected_quantity\": \"100\", \"u_carrier_name\": \"FastFreight Logistics\", \"sys_id\": \"82c899ad017143103e48918ce4a0a621\", \"u_warehouse_location\": \"4ec899ad017143103e48918ce4a0a61d\", \"sys_updated_by\": \"admin\", \"u_accepted_quantity\": \"0\", \"sys_created_on\": \"2026-06-30 11:20:57\", \"u_received_quantity\": \"95\", \"u_discrepancy_flag\": \"false\", \"u_status\": \"1\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"existing_inspection_record\": {\"u_completion_datetime\": \"\", \"u_number\": \"IR-EXISTING-0001\", \"u_completed\": \"false\", \"u_inspector_name\": \"Jane.QualityInspector\", \"sys_mod_count\": \"0\", \"u_damage_observed\": \"true\", \"u_outcome\": \"3\", \"sys_updated_on\": \"2026-06-30 11:20:58\", \"u_findings_summary\": \"Minor surface damage on 15 units\", \"u_inspection_checklist\": \"\", \"u_quantity_failed\": \"15\", \"sys_tags\": \"\", \"sys_id\": \"02c899ad017143103e48918ce4a0a628\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:20:58\", \"u_inspection_date\": \"2025-06-02\", \"u_quantity_passed\": \"80\", \"u_delivery_receipt\": \"82c899ad017143103e48918ce4a0a621\", \"sys_created_by\": \"admin\", \"u_quantity_inspected\": \"95\"}}", "schema": "{\"u_gri_delivery_receipt\": {\"u_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_gri_purchase_order\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_warehouse_location\": {\"FK\": \"u_gri_warehouse_location\"}, \"u_status\": {\"type\": \"str\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_expected_quantity\": {\"type\": \"decimal\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_accepted_quantity\": {\"type\": \"decimal\"}, \"u_carrier_name\": {\"type\": \"str\"}, \"u_delivery_note_ref\": {\"type\": \"str\"}, \"u_requires_cold_chain\": {\"type\": \"bool\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_closed_datetime\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_manager_override\": {\"type\": \"bool\"}}, \"u_gri_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_status\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_ordered_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_item_category\": {\"FK\": \"u_gri_item_category\"}, \"u_fully_received\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_gri_supplier\": {\"u_name\": {\"type\": \"str\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_on_time_delivery_pct\": {\"type\": \"decimal\"}, \"u_total_orders_placed\": {\"type\": \"int\"}, \"u_total_discrepancies\": {\"type\": \"int\"}, \"u_preferred_supplier\": {\"type\": \"bool\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_gri_inspection_record\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_inspector_name\": {\"type\": \"str\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_quantity_inspected\": {\"type\": \"decimal\"}, \"u_quantity_passed\": {\"type\": \"decimal\"}, \"u_quantity_failed\": {\"type\": \"decimal\"}, \"u_damage_observed\": {\"type\": \"bool\"}, \"u_inspection_checklist\": {\"FK\": \"u_gri_inspection_checklist\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_completed\": {\"type\": \"bool\"}, \"u_completion_datetime\": {\"type\": \"str\"}}, \"u_gri_discrepancy_report\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_discrepancy_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_reported_date\": {\"type\": \"str\"}, \"u_quantity_affected\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_financial_impact\": {\"type\": \"decimal\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_gri_warehouse_location\": {\"u_name\": {\"type\": \"str\"}, \"u_location_code\": {\"type\": \"str\"}, \"u_warehouse_zone\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"decimal\"}, \"u_current_utilisation\": {\"type\": \"decimal\"}, \"u_temperature_controlled\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_responsible_manager\": {\"type\": \"str\"}, \"u_max_weight_kg\": {\"type\": \"decimal\"}, \"u_hazmat_approved\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_gri_return_order\": {\"u_number\": {\"type\": \"str\"}, \"u_delivery_receipt\": {\"FK\": \"u_gri_delivery_receipt\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_status\": {\"type\": \"str\"}, \"u_return_reason\": {\"type\": \"str\"}, \"u_quantity_returned\": {\"type\": \"decimal\"}, \"u_authorised_by\": {\"type\": \"str\"}, \"u_authorisation_date\": {\"type\": \"str\"}, \"u_dispatch_date\": {\"type\": \"str\"}, \"u_tracking_number\": {\"type\": \"str\"}, \"u_credit_requested\": {\"type\": \"bool\"}, \"u_supplier_acknowledged\": {\"type\": \"bool\"}}, \"u_gri_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requires_inspection\": {\"type\": \"bool\"}, \"u_hazardous\": {\"type\": \"bool\"}, \"u_perishable\": {\"type\": \"bool\"}, \"u_default_inspection_checklist\": {\"FK\": \"u_gri_inspection_checklist\"}, \"u_storage_requirement\": {\"type\": \"str\"}, \"u_tolerance_pct\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_regulatory_class\": {\"type\": \"str\"}}, \"u_gri_inspection_checklist\": {\"u_name\": {\"type\": \"str\"}, \"u_checklist_code\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_total_check_items\": {\"type\": \"int\"}, \"u_pass_threshold_pct\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_mandatory_damage_check\": {\"type\": \"bool\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_applies_to_category\": {\"FK\": \"u_gri_item_category\"}}, \"u_gri_supplier_performance\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier\": {\"FK\": \"u_gri_supplier\"}, \"u_review_period_start\": {\"type\": \"str\"}, \"u_review_period_end\": {\"type\": \"str\"}, \"u_total_deliveries\": {\"type\": \"int\"}, \"u_on_time_deliveries\": {\"type\": \"int\"}, \"u_discrepancy_count\": {\"type\": \"int\"}, \"u_rejection_count\": {\"type\": \"int\"}, \"u_quality_score\": {\"type\": \"decimal\"}, \"u_overall_rating\": {\"type\": \"str\"}, \"u_reviewer_comments\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "init_receipt_and_update_po_status", "fires_on_table": "u_gri_delivery_receipt", "filter_condition": "u_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- Set defaults on the new delivery receipt (before insert, no current.update) ---\n\n // 1. Default discrepancy_flag to false\n var oldDiscFlag = current.getValue('u_discrepancy_flag');\n current.setValue('u_discrepancy_flag', 'false');\n _ewmLog(current.getTableName(), 'u_discrepancy_flag', oldDiscFlag, current.getValue('u_discrepancy_flag'), '');\n\n // 2. Default manager_override to false\n var oldOverride = current.getValue('u_manager_override');\n current.setValue('u_manager_override', 'false');\n _ewmLog(current.getTableName(), 'u_manager_override', oldOverride, current.getValue('u_manager_override'), '');\n\n // 3. Default accepted_quantity to 0\n var oldAccepted = current.getValue('u_accepted_quantity');\n current.setValue('u_accepted_quantity', '0');\n _ewmLog(current.getTableName(), 'u_accepted_quantity', oldAccepted, current.getValue('u_accepted_quantity'), '');\n\n // --- Update the linked Purchase Order to Partially Received ---\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var grPO = new GlideRecord('u_gri_purchase_order');\n grPO.addQuery('sys_id', poRef);\n grPO.query();\n if (grPO.next()) {\n // 4. Set PO status to Partially Received (3)\n var oldPOStatus = grPO.getValue('u_status');\n grPO.setValue('u_status', '3');\n _ewmLog('u_gri_purchase_order', 'u_status', oldPOStatus, grPO.getValue('u_status'), '');\n\n // 5. Set fully_received to false\n var oldFullyRcvd = grPO.getValue('u_fully_received');\n grPO.setValue('u_fully_received', 'false');\n _ewmLog('u_gri_purchase_order', 'u_fully_received', oldFullyRcvd, grPO.getValue('u_fully_received'), '');\n\n try {\n var r = grPO.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grPO.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_partial_recv_update_supplier", "fires_on_table": "u_gri_purchase_order", "filter_condition": "u_statusCHANGESTO3^u_fully_received=false", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update PO expected_delivery_date and payment_terms on current row\n var oldExpDate = current.getValue('u_expected_delivery_date');\n current.setValue('u_expected_delivery_date', '2025-12-31');\n _ewmLog('u_gri_purchase_order', 'u_expected_delivery_date', oldExpDate, current.getValue('u_expected_delivery_date'), '');\n\n var oldPayTerms = current.getValue('u_payment_terms');\n current.setValue('u_payment_terms', 'Net 60 - Partial Receipt');\n _ewmLog('u_gri_purchase_order', 'u_payment_terms', oldPayTerms, current.getValue('u_payment_terms'), '');\n\n // 2. Update the linked supplier's total_discrepancies and notes\n var supplierRef = current.getValue('u_supplier');\n if (supplierRef) {\n var gr = new GlideRecord('u_gri_supplier');\n gr.addQuery('sys_id', supplierRef);\n gr.query();\n if (gr.next()) {\n var oldDisc = gr.getValue('u_total_discrepancies');\n var newDisc = parseInt(oldDisc || '0', 10) + 1;\n gr.setValue('u_total_discrepancies', newDisc);\n _ewmLog('u_gri_supplier', 'u_total_discrepancies', oldDisc, String(newDisc), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Partial receipt recorded for PO ' + current.getValue('u_number'));\n _ewmLog('u_gri_supplier', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "supplier_discrep_review_and_wh_note", "fires_on_table": "u_gri_supplier", "filter_condition": "u_total_discrepanciesISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_gri_supplier: when total_discrepancies is not empty,\n // put supplier under review and downgrade performance rating on current row,\n // then update the linked warehouse location to add a cautionary note.\n\n // 1. Set supplier status to Under Review (choice 2)\n var oldStatus = current.getValue('u_status');\n current.setValue('u_status', '2');\n _ewmLog('u_gri_supplier', 'u_status', oldStatus, current.getValue('u_status'), '');\n\n // 2. Set performance_rating to 2.0 to reflect discrepancy impact\n var oldRating = current.getValue('u_performance_rating');\n current.setValue('u_performance_rating', '2.0');\n _ewmLog('u_gri_supplier', 'u_performance_rating', oldRating, current.getValue('u_performance_rating'), '');\n\n // 3. Update warehouse locations that have notes referencing this supplier code\n // to flag them with a cautionary note and set responsible_manager\n var supplierCode = current.getValue('u_supplier_code');\n if (supplierCode) {\n var gr = new GlideRecord('u_gri_warehouse_location');\n gr.addQuery('u_active', 'true');\n gr.setLimit(10);\n gr.query();\n while (gr.next()) {\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Supplier ' + supplierCode + ' under review - discrepancies detected');\n _ewmLog('u_gri_warehouse_location', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n var oldMgr = gr.getValue('u_responsible_manager');\n gr.setValue('u_responsible_manager', 'QA_Supervisor');\n _ewmLog('u_gri_warehouse_location', 'u_responsible_manager', oldMgr, gr.getValue('u_responsible_manager'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "wh_loc_update_create_checklist", "fires_on_table": "u_gri_warehouse_location", "filter_condition": "u_location_type=2^u_activeISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_gri_inspection_checklist');\n gr.initialize();\n\n gr.setValue('u_version', '1.0');\n _ewmLog('u_gri_inspection_checklist', 'u_version', '', '1.0', '');\n\n gr.setValue('u_description', 'Auto-generated checklist for quarantine location ' + current.getValue('u_location_code'));\n _ewmLog('u_gri_inspection_checklist', 'u_description', '', 'Auto-generated checklist for quarantine location ' + current.getValue('u_location_code'), '');\n\n gr.setValue('u_total_check_items', 8);\n _ewmLog('u_gri_inspection_checklist', 'u_total_check_items', '', '8', '');\n\n gr.setValue('u_pass_threshold_pct', 90);\n _ewmLog('u_gri_inspection_checklist', 'u_pass_threshold_pct', '', '90', '');\n\n gr.setValue('u_active', 'true');\n _ewmLog('u_gri_inspection_checklist', 'u_active', '', 'true', '');\n\n gr.setValue('u_mandatory_damage_check', 'true');\n _ewmLog('u_gri_inspection_checklist', 'u_mandatory_damage_check', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "checklist_init_inspect_and_receipt", "fires_on_table": "u_gri_inspection_checklist", "filter_condition": "u_active=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set mandatory_damage_check on the new checklist (current table: u_gri_inspection_checklist)\n var oldDmg = current.getValue('u_mandatory_damage_check');\n current.setValue('u_mandatory_damage_check', 'true');\n _ewmLog('u_gri_inspection_checklist', 'u_mandatory_damage_check', oldDmg, current.getValue('u_mandatory_damage_check'), '');\n\n // 2. Insert a new Inspection Record linked to the checklist's category context\n var grIR = new GlideRecord('u_gri_inspection_record');\n grIR.initialize();\n grIR.setValue('u_outcome', '1');\n _ewmLog('u_gri_inspection_record', 'u_outcome', '', '1', '');\n try {\n var rIR = grIR.insert();\n if (!rIR) { _ewmLog('','','','', 'GR insert failed: ' + grIR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the first Pending delivery receipt to Awaiting Inspection\n var grDR = new GlideRecord('u_gri_delivery_receipt');\n grDR.addQuery('u_status', '1');\n grDR.setLimit(1);\n grDR.query();\n if (grDR.next()) {\n var oldStatus = grDR.getValue('u_status');\n grDR.setValue('u_status', '2');\n _ewmLog('u_gri_delivery_receipt', 'u_status', oldStatus, grDR.getValue('u_status'), '');\n try {\n var rDR = grDR.update();\n if (!rDR) { _ewmLog('','','','', 'GR update failed: ' + grDR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "reset_receipt_on_awaiting_inspect", "fires_on_table": "u_gri_delivery_receipt", "filter_condition": "u_statusCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // Before-BR: When delivery receipt moves to Awaiting Inspection,\n // reset accepted_quantity and discrepancy_flag on current record\n var oldAccepted = current.getValue('u_accepted_quantity');\n current.setValue('u_accepted_quantity', '0');\n _ewmLog('u_gri_delivery_receipt', 'u_accepted_quantity', oldAccepted, current.getValue('u_accepted_quantity'), '');\n\n var oldDiscFlag = current.getValue('u_discrepancy_flag');\n current.setValue('u_discrepancy_flag', 'false');\n _ewmLog('u_gri_delivery_receipt', 'u_discrepancy_flag', oldDiscFlag, current.getValue('u_discrepancy_flag'), '');\n\n // Also reset any linked inspection records to Pending outcome\n var gr = new GlideRecord('u_gri_inspection_record');\n gr.addQuery('u_delivery_receipt', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldOutcome = gr.getValue('u_outcome');\n gr.setValue('u_outcome', '1');\n _ewmLog('u_gri_inspection_record', 'u_outcome', oldOutcome, gr.getValue('u_outcome'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "insp_pending_raise_discrepancy", "fires_on_table": "u_gri_inspection_record", "filter_condition": "u_outcomeCHANGESTO1^u_damage_observedISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_gri_discrepancy_report');\n gr.initialize();\n\n gr.setValue('u_delivery_receipt', current.getValue('u_delivery_receipt'));\n _ewmLog('u_gri_discrepancy_report', 'u_delivery_receipt', '', current.getValue('u_delivery_receipt'), '');\n\n gr.setValue('u_discrepancy_type', '5');\n _ewmLog('u_gri_discrepancy_report', 'u_discrepancy_type', '', '5', '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_gri_discrepancy_report', 'u_status', '', '1', '');\n\n gr.setValue('u_priority', '2');\n _ewmLog('u_gri_discrepancy_report', 'u_priority', '', '2', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_delivery_note_ref", "oldvalue": "", "newvalue": "DN-CSC-70001"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_received_date", "oldvalue": "", "newvalue": "2025-06-15"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_accepted_quantity", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "4ac899ad017143103e48918ce4a0a624"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_expected_quantity", "oldvalue": "", "newvalue": "200"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_received_quantity", "oldvalue": "", "newvalue": "185"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_supplier", "oldvalue": "", "newvalue": "c6c899ad017143103e48918ce4a0a61a"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_carrier_name", "oldvalue": "", "newvalue": "GlobalShip Express"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_number", "oldvalue": "", "newvalue": "DR-CASCADE-0001"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_requires_cold_chain", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_warehouse_location", "oldvalue": "", "newvalue": "4ec899ad017143103e48918ce4a0a61d"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_discrepancy_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_gri_delivery_receipt", "documentkey": "4bd899ad017143103e48918ce4a0a667", "fieldname": "u_manager_override", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "07d899ad017143103e48918ce4a0a66a", "u_br_name": "init_receipt_and_update_po_status", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_fully_received", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:21:18"}, {"sys_id": "47d899ad017143103e48918ce4a0a668", "u_br_name": "init_receipt_and_update_po_status", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_manager_override", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:21:18"}, {"sys_id": "8bd899ad017143103e48918ce4a0a667", "u_br_name": "init_receipt_and_update_po_status", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_discrepancy_flag", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:21:18"}, {"sys_id": "8bd899ad017143103e48918ce4a0a669", "u_br_name": "init_receipt_and_update_po_status", "u_table_name": "u_gri_purchase_order", "u_field_name": "u_status", "u_old_value": "3", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:21:18"}, {"sys_id": "cfd899ad017143103e48918ce4a0a668", "u_br_name": "init_receipt_and_update_po_status", "u_table_name": "u_gri_delivery_receipt", "u_field_name": "u_accepted_quantity", "u_old_value": "185", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:21:18"}], "metadata": "{\"domain\": \"goods_receipt_inspection\", \"primary_table\": \"u_gri_delivery_receipt\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 14}"} {"tool_name": "insert_esc_escalation_record", "parameters": "{\"table_name\": \"u_esc_escalation_record\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"ESC-PLACEHOLDER-TEMP\", \"u_incident_report\": \"@incident_report_main.sys_id\", \"u_escalation_policy\": \"@escalation_policy_main.sys_id\", \"u_assigned_tier\": \"@support_tier_main.sys_id\", \"u_state\": \"1\", \"u_severity\": \"1\", \"u_escalation_trigger_time\": \"2024-11-15 08:32:00\", \"u_current_tier_level\": 1, \"u_policy_override\": \"false\", \"u_override_justification\": \"\", \"u_re_escalation_count\": 1, \"u_resolution_notes\": \"\"}}", "seed_data": null, "supporting_data": "{\"support_tier_main\": {\"u_escalation_policy\": \"\", \"u_name\": \"Tier 2 - Network Operations\", \"u_notes\": \"Standard tier 2 operations notes\", \"u_response_target_minutes\": \"30\", \"u_tier_description\": \"Second-level network operations support\", \"u_max_concurrent_escalations\": \"10\", \"u_contact_channel\": \"2\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:57:37\", \"sys_tags\": \"\", \"sys_id\": \"99b54dad017d03103e48918ce4a0a64d\", \"u_after_hours_coverage\": \"true\", \"sys_updated_by\": \"admin\", \"u_tier_level\": \"2\", \"sys_created_on\": \"2026-06-30 09:57:37\", \"u_tier_status\": \"2\", \"u_specialization\": \"Network Infrastructure\", \"sys_created_by\": \"admin\"}, \"incident_report_main\": {\"u_number\": \"IR0001001\", \"u_affected_user_count\": \"5000\", \"u_affected_service\": \"\", \"u_resolved_time\": \"\", \"sys_mod_count\": \"1\", \"u_detailed_description\": \"Primary database cluster is unresponsive causing cascading failures across all regional services.\", \"u_initial_severity\": \"1\", \"u_impact_scope\": \"Escalation in progress - under active management\", \"u_resolution_status\": \"2\", \"sys_updated_on\": \"2026-06-30 09:57:58\", \"sys_tags\": \"\", \"u_reported_by\": \"Jane Smith\", \"sys_id\": \"ddb54dad017d03103e48918ce4a0a650\", \"u_report_time\": \"2024-11-15 08:30:00\", \"sys_updated_by\": \"admin\", \"u_short_description\": \"Critical database outage affecting all regions\", \"sys_created_on\": \"2026-06-30 09:57:37\", \"u_requires_escalation\": \"true\", \"u_first_line_notes\": \"Escalation triggered; first-line handoff complete\", \"sys_created_by\": \"admin\"}, \"escalation_policy_main\": {\"u_name\": \"Critical Incident Policy\", \"u_effective_date\": \"2024-01-01\", \"sys_mod_count\": \"0\", \"u_auto_re_escalate\": \"true\", \"u_critical_skip_first_tier\": \"true\", \"sys_updated_on\": \"2026-06-30 09:57:37\", \"sys_tags\": \"\", \"u_max_tier_level\": \"4\", \"sys_id\": \"95b54dad017d03103e48918ce4a0a67a\", \"u_acknowledgement_limit_minutes\": \"10\", \"u_description\": \"Policy governing critical severity incident escalations\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:57:37\", \"u_override_allowed\": \"true\", \"u_resolution_time_limit_hours\": \"4\", \"u_policy_status\": \"1\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_esc_escalation_record\": {\"u_number\": {\"type\": \"str\"}, \"u_incident_report\": {\"FK\": \"u_esc_incident_report\"}, \"u_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_assigned_tier\": {\"FK\": \"u_esc_support_tier\"}, \"u_active_responder\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_state\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_escalation_trigger_time\": {\"type\": \"str\"}, \"u_acknowledged_time\": {\"type\": \"str\"}, \"u_resolved_time\": {\"type\": \"str\"}, \"u_current_tier_level\": {\"type\": \"int\"}, \"u_policy_override\": {\"type\": \"bool\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_re_escalation_count\": {\"type\": \"int\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_closed_time\": {\"type\": \"str\"}}, \"u_esc_incident_report\": {\"u_number\": {\"type\": \"str\"}, \"u_affected_service\": {\"FK\": \"u_esc_service_catalog\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_detailed_description\": {\"type\": \"str\"}, \"u_reported_by\": {\"type\": \"str\"}, \"u_report_time\": {\"type\": \"str\"}, \"u_initial_severity\": {\"type\": \"str\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_impact_scope\": {\"type\": \"str\"}, \"u_affected_user_count\": {\"type\": \"int\"}, \"u_first_line_notes\": {\"type\": \"str\"}, \"u_requires_escalation\": {\"type\": \"bool\"}, \"u_resolved_time\": {\"type\": \"str\"}}, \"u_esc_escalation_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_max_tier_level\": {\"type\": \"int\"}, \"u_acknowledgement_limit_minutes\": {\"type\": \"int\"}, \"u_critical_skip_first_tier\": {\"type\": \"bool\"}, \"u_auto_re_escalate\": {\"type\": \"bool\"}, \"u_policy_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_resolution_time_limit_hours\": {\"type\": \"int\"}, \"u_override_allowed\": {\"type\": \"bool\"}}, \"u_esc_support_tier\": {\"u_name\": {\"type\": \"str\"}, \"u_tier_level\": {\"type\": \"int\"}, \"u_tier_description\": {\"type\": \"str\"}, \"u_max_concurrent_escalations\": {\"type\": \"int\"}, \"u_tier_status\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_response_target_minutes\": {\"type\": \"int\"}, \"u_contact_channel\": {\"type\": \"str\"}, \"u_after_hours_coverage\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_esc_oncall_responder\": {\"u_name\": {\"type\": \"str\"}, \"u_support_tier\": {\"FK\": \"u_esc_support_tier\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_on_call_start\": {\"type\": \"str\"}, \"u_on_call_end\": {\"type\": \"str\"}, \"u_active_escalation_count\": {\"type\": \"int\"}, \"u_skill_tags\": {\"type\": \"str\"}, \"u_max_concurrent_assignments\": {\"type\": \"int\"}, \"u_preferred_contact_channel\": {\"type\": \"str\"}, \"u_last_acknowledged_time\": {\"type\": \"str\"}}, \"u_esc_service_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_service_code\": {\"type\": \"str\"}, \"u_service_description\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}, \"u_owning_team\": {\"type\": \"str\"}, \"u_default_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_sla_target_hours\": {\"type\": \"decimal\"}, \"u_service_status\": {\"type\": \"str\"}, \"u_business_hours_only\": {\"type\": \"bool\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_documentation_url\": {\"type\": \"str\"}, \"u_last_incident_date\": {\"type\": \"str\"}}, \"u_esc_escalation_event\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_event_time\": {\"type\": \"str\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_from_tier_level\": {\"type\": \"int\"}, \"u_to_tier_level\": {\"type\": \"int\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_responder_at_event\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_auto_triggered\": {\"type\": \"bool\"}, \"u_event_notes\": {\"type\": \"str\"}, \"u_time_since_last_event_minutes\": {\"type\": \"int\"}, \"u_policy_rule_applied\": {\"type\": \"str\"}, \"u_acknowledged_by_responder\": {\"type\": \"bool\"}}, \"u_esc_notification_log\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_sent_time\": {\"type\": \"str\"}, \"u_recipient\": {\"type\": \"str\"}, \"u_notification_channel\": {\"type\": \"str\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_acknowledged_by_recipient\": {\"type\": \"bool\"}, \"u_responder_ref\": {\"FK\": \"u_esc_oncall_responder\"}}, \"u_esc_sla_tracker\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_sla_start_time\": {\"type\": \"str\"}, \"u_sla_target_time\": {\"type\": \"str\"}, \"u_sla_breach_time\": {\"type\": \"str\"}, \"u_sla_status\": {\"type\": \"str\"}, \"u_breached\": {\"type\": \"bool\"}, \"u_time_remaining_minutes\": {\"type\": \"int\"}, \"u_pause_duration_minutes\": {\"type\": \"int\"}, \"u_sla_type\": {\"type\": \"str\"}, \"u_breach_reason\": {\"type\": \"str\"}, \"u_compliance_percentage\": {\"type\": \"decimal\"}}, \"u_esc_postmortem\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_authored_by\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_incident_summary\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_contributing_factors\": {\"type\": \"str\"}, \"u_timeline_summary\": {\"type\": \"str\"}, \"u_corrective_actions\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_postmortem_status\": {\"type\": \"str\"}, \"u_escalation_process_rating\": {\"type\": \"str\"}, \"u_prevention_recommendations\": {\"type\": \"str\"}}}", "business_rules": [{"name": "critical_esc_skip_tier_one_on_insert", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_severity=1^u_policy_override=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Business constraint: Critical severity incidents must skip tier 1\n // Set state to Escalated\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '2');\n _ewmLog('u_esc_escalation_record', 'u_state', oldState, current.getValue('u_state'), '');\n\n // Set current tier level to 2 (skip tier 1)\n var oldTier = current.getValue('u_current_tier_level');\n current.setValue('u_current_tier_level', 2);\n _ewmLog('u_esc_escalation_record', 'u_current_tier_level', oldTier, current.getValue('u_current_tier_level'), '');\n\n // Initialize re-escalation count\n var oldReEsc = current.getValue('u_re_escalation_count');\n current.setValue('u_re_escalation_count', 0);\n _ewmLog('u_esc_escalation_record', 'u_re_escalation_count', oldReEsc, current.getValue('u_re_escalation_count'), '');\n\n // Update the linked incident report to flag it as requiring escalation\n var incidentRef = current.getValue('u_incident_report');\n if (incidentRef) {\n var gr = new GlideRecord('u_esc_incident_report');\n gr.addQuery('sys_id', incidentRef);\n gr.query();\n if (gr.next()) {\n var oldReqEsc = gr.getValue('u_requires_escalation');\n gr.setValue('u_requires_escalation', 'true');\n _ewmLog('u_esc_incident_report', 'u_requires_escalation', oldReqEsc, gr.getValue('u_requires_escalation'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "incident_report_ack_update_cascade", "fires_on_table": "u_esc_incident_report", "filter_condition": "u_resolution_status=2^u_requires_escalation=true^u_initial_severityISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update current incident report fields (u_esc_incident_report) - 2 columns\n var oldScope = current.getValue('u_impact_scope');\n current.setValue('u_impact_scope', 'Escalation in progress - under active management');\n _ewmLog('u_esc_incident_report', 'u_impact_scope', oldScope, current.getValue('u_impact_scope'), '');\n\n var oldNotes = current.getValue('u_first_line_notes');\n current.setValue('u_first_line_notes', 'Escalation triggered; first-line handoff complete');\n _ewmLog('u_esc_incident_report', 'u_first_line_notes', oldNotes, current.getValue('u_first_line_notes'), '');\n\n // 2. Update the SLA tracker for linked escalation records (u_esc_sla_tracker) - 2 columns\n var sla = new GlideRecord('u_esc_sla_tracker');\n sla.addQuery('u_escalation_record.u_incident_report', current.getUniqueValue());\n sla.addQuery('u_sla_type', '1');\n sla.query();\n while (sla.next()) {\n var oldStatus = sla.getValue('u_sla_status');\n sla.setValue('u_sla_status', '2');\n _ewmLog('u_esc_sla_tracker', 'u_sla_status', oldStatus, sla.getValue('u_sla_status'), '');\n\n var oldReason = sla.getValue('u_breach_reason');\n sla.setValue('u_breach_reason', 'Incident report updated to In Progress - monitoring acknowledgement SLA');\n _ewmLog('u_esc_sla_tracker', 'u_breach_reason', oldReason, sla.getValue('u_breach_reason'), '');\n\n try {\n var r = sla.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + sla.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update the support tier notes for the tier linked via escalation (u_esc_support_tier) - 1 column\n var esc = new GlideRecord('u_esc_escalation_record');\n esc.addQuery('u_incident_report', current.getUniqueValue());\n esc.query();\n while (esc.next()) {\n var tierSys = esc.getValue('u_assigned_tier');\n if (tierSys) {\n var tier = new GlideRecord('u_esc_support_tier');\n if (tier.get(tierSys)) {\n var oldTierNotes = tier.getValue('u_notes');\n tier.setValue('u_notes', 'Active escalation from incident ' + current.getValue('u_number') + ' - severity ' + current.getValue('u_initial_severity'));\n _ewmLog('u_esc_support_tier', 'u_notes', oldTierNotes, tier.getValue('u_notes'), '');\n try {\n var r2 = tier.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + tier.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "tier_update_stamp_and_log_incident", "fires_on_table": "u_esc_support_tier", "filter_condition": "u_tier_statusCHANGESTO1^u_after_hours_coverage=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Before-BR: write to current table (u_esc_support_tier) ---\n // Set response target to 15 minutes for active after-hours tiers\n var oldResponse = current.getValue('u_response_target_minutes');\n current.setValue('u_response_target_minutes', 15);\n _ewmLog('u_esc_support_tier', 'u_response_target_minutes', oldResponse, current.getValue('u_response_target_minutes'), '');\n\n // Update specialization note\n var oldSpec = current.getValue('u_specialization');\n current.setValue('u_specialization', 'After-Hours Active Tier');\n _ewmLog('u_esc_support_tier', 'u_specialization', oldSpec, current.getValue('u_specialization'), '');\n\n // Update notes\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Tier reactivated with after-hours coverage enabled');\n _ewmLog('u_esc_support_tier', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- Insert into u_esc_incident_report to log a tracking incident ---\n var gr = new GlideRecord('u_esc_incident_report');\n gr.initialize();\n\n gr.setValue('u_short_description', 'Support tier reactivated: ' + current.getValue('u_name'));\n _ewmLog('u_esc_incident_report', 'u_short_description', '', gr.getValue('u_short_description'), '');\n\n gr.setValue('u_initial_severity', '3');\n _ewmLog('u_esc_incident_report', 'u_initial_severity', '', gr.getValue('u_initial_severity'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "set_critical_incident_defaults", "fires_on_table": "u_esc_incident_report", "filter_condition": "u_initial_severity=1^u_requires_escalation=true^u_resolution_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-insert on u_esc_incident_report for critical incidents requiring escalation.\n // Set impact_scope and affected_user_count defaults for critical open incidents,\n // then insert an escalation event to log the initial escalation trigger.\n\n // 1. Set impact_scope on current incident report\n var oldScope = current.getValue('u_impact_scope');\n current.setValue('u_impact_scope', 'Organization-wide critical service disruption');\n _ewmLog('u_esc_incident_report', 'u_impact_scope', oldScope, current.getValue('u_impact_scope'), '');\n\n // 2. Set first_line_notes on current incident report\n var oldNotes = current.getValue('u_first_line_notes');\n current.setValue('u_first_line_notes', 'Auto-flagged: Critical severity incident requiring immediate escalation. First-line bypass applied.');\n _ewmLog('u_esc_incident_report', 'u_first_line_notes', oldNotes, current.getValue('u_first_line_notes'), '');\n\n // 3. Insert an escalation event to audit the initial escalation trigger\n var gr = new GlideRecord('u_esc_escalation_event');\n gr.initialize();\n gr.setValue('u_event_type', '1');\n _ewmLog('u_esc_escalation_event', 'u_event_type', '', '1', '');\n gr.setValue('u_event_notes', 'Critical incident report created with escalation required. Auto-generated initial escalation event.');\n _ewmLog('u_esc_escalation_event', 'u_event_notes', '', 'Critical incident report created with escalation required. Auto-generated initial escalation event.', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_severity", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_incident_report", "oldvalue": "", "newvalue": "ddb54dad017d03103e48918ce4a0a650"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_escalation_trigger_time", "oldvalue": "", "newvalue": "2024-11-15 08:32:00"}, {"tablename": "u_esc_incident_report", "documentkey": "ddb54dad017d03103e48918ce4a0a650", "fieldname": "u_impact_scope", "oldvalue": "Multiple regions affected", "newvalue": "Escalation in progress - under active management"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_policy_override", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_escalation_policy", "oldvalue": "", "newvalue": "95b54dad017d03103e48918ce4a0a67a"}, {"tablename": "u_esc_incident_report", "documentkey": "ddb54dad017d03103e48918ce4a0a650", "fieldname": "u_requires_escalation", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_assigned_tier", "oldvalue": "", "newvalue": "99b54dad017d03103e48918ce4a0a64d"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_re_escalation_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_number", "oldvalue": "", "newvalue": "ESC-PLACEHOLDER-TEMP"}, {"tablename": "u_esc_incident_report", "documentkey": "ddb54dad017d03103e48918ce4a0a650", "fieldname": "u_first_line_notes", "oldvalue": "Initial triage completed, escalation recommended", "newvalue": "Escalation triggered; first-line handoff complete"}, {"tablename": "u_esc_escalation_record", "documentkey": "5ec54dad017d03103e48918ce4a0a6bb", "fieldname": "u_current_tier_level", "oldvalue": "", "newvalue": "2"}], "ewm_logs": [{"sys_id": "12c54dad017d03103e48918ce4a0a6c0", "u_br_name": "incident_report_ack_update_cascade", "u_table_name": "u_esc_incident_report", "u_field_name": "u_first_line_notes", "u_old_value": "Initial triage completed, escalation recommended", "u_new_value": "Escalation triggered; first-line handoff complete", "u_error": "", "sys_created_on": "2026-06-30 09:57:58"}, {"sys_id": "52c54dad017d03103e48918ce4a0a6bc", "u_br_name": "critical_esc_skip_tier_one_on_insert", "u_table_name": "u_esc_escalation_record", "u_field_name": "u_state", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:57:58"}, {"sys_id": "52c54dad017d03103e48918ce4a0a6bd", "u_br_name": "critical_esc_skip_tier_one_on_insert", "u_table_name": "u_esc_escalation_record", "u_field_name": "u_current_tier_level", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:57:58"}, {"sys_id": "96c54dad017d03103e48918ce4a0a6be", "u_br_name": "critical_esc_skip_tier_one_on_insert", "u_table_name": "u_esc_incident_report", "u_field_name": "u_requires_escalation", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:57:58"}, {"sys_id": "96c54dad017d03103e48918ce4a0a6bf", "u_br_name": "incident_report_ack_update_cascade", "u_table_name": "u_esc_incident_report", "u_field_name": "u_impact_scope", "u_old_value": "Multiple regions affected", "u_new_value": "Escalation in progress - under active management", "u_error": "", "sys_created_on": "2026-06-30 09:57:58"}, {"sys_id": "dac54dad017d03103e48918ce4a0a6bd", "u_br_name": "critical_esc_skip_tier_one_on_insert", "u_table_name": "u_esc_escalation_record", "u_field_name": "u_re_escalation_count", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 09:57:58"}], "metadata": "{\"domain\": \"incident_escalation\", \"primary_table\": \"u_esc_escalation_record\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 2, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_esc_escalation_record", "parameters": "{\"table_name\": \"u_esc_escalation_record\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\", \"u_severity\": \"1\", \"u_resolved_time\": \"2025-01-15 10:45:00\", \"u_resolution_notes\": \"Payment gateway restored after database failover and cache rebuild\"}}", "seed_data": "{\"u_escalation_policy\": \"109e4d2d01fd03103e48918ce4a0a6f1\", \"u_number\": \"ESC0007890\", \"u_incident_report\": \"589e4d2d01fd03103e48918ce4a0a6f7\", \"u_resolved_time\": \"2025-01-15 10:45:00\", \"u_state\": \"5\", \"sys_mod_count\": \"1\", \"u_active_responder\": \"1c9e4d2d01fd03103e48918ce4a0a6ff\", \"sys_updated_on\": \"2026-06-30 10:36:41\", \"sys_tags\": \"\", \"u_closed_time\": \"\", \"sys_id\": \"909e8d2d01fd03103e48918ce4a0a603\", \"u_assigned_tier\": \"149e4d2d01fd03103e48918ce4a0a6f4\", \"u_current_tier_level\": \"2\", \"sys_updated_by\": \"admin\", \"u_override_justification\": \"\", \"u_resolution_notes\": \"Payment gateway restored after database failover and cache rebuild\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 10:36:20\", \"u_escalation_trigger_time\": \"2025-01-15 02:20:00\", \"u_policy_override\": \"false\", \"u_re_escalation_count\": \"0\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"esc_policy_main\": {\"u_name\": \"Critical 24x7 Escalation Policy\", \"u_effective_date\": \"2024-01-01\", \"sys_mod_count\": \"0\", \"u_auto_re_escalate\": \"true\", \"u_critical_skip_first_tier\": \"true\", \"sys_updated_on\": \"2026-06-30 10:36:20\", \"sys_tags\": \"\", \"u_max_tier_level\": \"3\", \"sys_id\": \"109e4d2d01fd03103e48918ce4a0a6f1\", \"u_acknowledgement_limit_minutes\": \"10\", \"u_description\": \"Policy for critical round-the-clock services\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:36:20\", \"u_override_allowed\": \"true\", \"u_resolution_time_limit_hours\": \"8\", \"u_policy_status\": \"1\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\"}, \"service_catalog_main\": {\"u_name\": \"Core Payment Gateway\", \"u_last_incident_date\": \"2024-06-01\", \"u_default_escalation_policy\": \"109e4d2d01fd03103e48918ce4a0a6f1\", \"sys_mod_count\": \"0\", \"u_documentation_url\": \"https://wiki.example.com/payment-gateway\", \"u_service_code\": \"SVC-PAY-001\", \"sys_updated_on\": \"2026-06-30 10:36:20\", \"sys_tags\": \"\", \"u_service_description\": \"Handles all payment processing transactions\", \"u_sla_target_hours\": \"4\", \"u_criticality\": \"1\", \"sys_id\": \"d49e4d2d01fd03103e48918ce4a0a6fc\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"payments-ops@example.com\", \"sys_created_on\": \"2026-06-30 10:36:20\", \"u_owning_team\": \"Payment Infrastructure\", \"u_business_hours_only\": \"false\", \"sys_created_by\": \"admin\"}, \"support_tier_main\": {\"u_escalation_policy\": \"109e4d2d01fd03103e48918ce4a0a6f1\", \"u_name\": \"Tier 2 - Payment Specialists\", \"u_notes\": \"Standard tier for payment escalations\", \"u_response_target_minutes\": \"30\", \"u_tier_description\": \"Specialized payment infrastructure support\", \"u_max_concurrent_escalations\": \"5\", \"u_contact_channel\": \"2\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:36:20\", \"sys_tags\": \"\", \"sys_id\": \"149e4d2d01fd03103e48918ce4a0a6f4\", \"u_after_hours_coverage\": \"false\", \"sys_updated_by\": \"admin\", \"u_tier_level\": \"2\", \"sys_created_on\": \"2026-06-30 10:36:20\", \"u_tier_status\": \"2\", \"u_specialization\": \"Payment Systems\", \"sys_created_by\": \"admin\"}, \"responder_main\": {\"u_name\": \"Jane Rodriguez\", \"u_max_concurrent_assignments\": \"3\", \"u_on_call_start\": \"2025-01-15 06:00:00\", \"u_email\": \"jane.rodriguez@example.com\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:36:41\", \"sys_tags\": \"\", \"u_last_acknowledged_time\": \"2025-01-15 08:30:00\", \"u_skill_tags\": \"postmortem-reviewer\", \"sys_id\": \"1c9e4d2d01fd03103e48918ce4a0a6ff\", \"u_availability_status\": \"1\", \"u_support_tier\": \"149e4d2d01fd03103e48918ce4a0a6f4\", \"sys_updated_by\": \"admin\", \"u_active_escalation_count\": \"1\", \"u_preferred_contact_channel\": \"1\", \"u_phone\": \"+1-555-0142\", \"sys_created_on\": \"2026-06-30 10:36:20\", \"u_on_call_end\": \"2025-01-15 18:00:00\", \"sys_created_by\": \"admin\"}, \"incident_report_main\": {\"u_number\": \"IR0012345\", \"u_affected_user_count\": \"15000\", \"u_affected_service\": \"d49e4d2d01fd03103e48918ce4a0a6fc\", \"u_resolved_time\": \"\", \"sys_mod_count\": \"1\", \"u_detailed_description\": \"Complete outage of the core payment gateway affecting all merchant transactions since 02:15 UTC.\", \"u_initial_severity\": \"1\", \"u_impact_scope\": \"All merchant payment processing\", \"u_resolution_status\": \"2\", \"sys_updated_on\": \"2026-06-30 10:36:41\", \"sys_tags\": \"\", \"u_reported_by\": \"monitoring-system\", \"sys_id\": \"589e4d2d01fd03103e48918ce4a0a6f7\", \"u_report_time\": \"2025-01-15 02:15:00\", \"sys_updated_by\": \"admin\", \"u_short_description\": \"Payment gateway unresponsive - all transactions failing\", \"sys_created_on\": \"2026-06-30 10:36:20\", \"u_requires_escalation\": \"true\", \"u_first_line_notes\": \"Post-mortem initiated for this incident\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_esc_escalation_record\": {\"u_number\": {\"type\": \"str\"}, \"u_incident_report\": {\"FK\": \"u_esc_incident_report\"}, \"u_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_assigned_tier\": {\"FK\": \"u_esc_support_tier\"}, \"u_active_responder\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_state\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_escalation_trigger_time\": {\"type\": \"str\"}, \"u_acknowledged_time\": {\"type\": \"str\"}, \"u_resolved_time\": {\"type\": \"str\"}, \"u_current_tier_level\": {\"type\": \"int\"}, \"u_policy_override\": {\"type\": \"bool\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_re_escalation_count\": {\"type\": \"int\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_closed_time\": {\"type\": \"str\"}}, \"u_esc_incident_report\": {\"u_number\": {\"type\": \"str\"}, \"u_affected_service\": {\"FK\": \"u_esc_service_catalog\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_detailed_description\": {\"type\": \"str\"}, \"u_reported_by\": {\"type\": \"str\"}, \"u_report_time\": {\"type\": \"str\"}, \"u_initial_severity\": {\"type\": \"str\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_impact_scope\": {\"type\": \"str\"}, \"u_affected_user_count\": {\"type\": \"int\"}, \"u_first_line_notes\": {\"type\": \"str\"}, \"u_requires_escalation\": {\"type\": \"bool\"}, \"u_resolved_time\": {\"type\": \"str\"}}, \"u_esc_escalation_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_max_tier_level\": {\"type\": \"int\"}, \"u_acknowledgement_limit_minutes\": {\"type\": \"int\"}, \"u_critical_skip_first_tier\": {\"type\": \"bool\"}, \"u_auto_re_escalate\": {\"type\": \"bool\"}, \"u_policy_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_resolution_time_limit_hours\": {\"type\": \"int\"}, \"u_override_allowed\": {\"type\": \"bool\"}}, \"u_esc_support_tier\": {\"u_name\": {\"type\": \"str\"}, \"u_tier_level\": {\"type\": \"int\"}, \"u_tier_description\": {\"type\": \"str\"}, \"u_max_concurrent_escalations\": {\"type\": \"int\"}, \"u_tier_status\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_response_target_minutes\": {\"type\": \"int\"}, \"u_contact_channel\": {\"type\": \"str\"}, \"u_after_hours_coverage\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_esc_oncall_responder\": {\"u_name\": {\"type\": \"str\"}, \"u_support_tier\": {\"FK\": \"u_esc_support_tier\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_on_call_start\": {\"type\": \"str\"}, \"u_on_call_end\": {\"type\": \"str\"}, \"u_active_escalation_count\": {\"type\": \"int\"}, \"u_skill_tags\": {\"type\": \"str\"}, \"u_max_concurrent_assignments\": {\"type\": \"int\"}, \"u_preferred_contact_channel\": {\"type\": \"str\"}, \"u_last_acknowledged_time\": {\"type\": \"str\"}}, \"u_esc_service_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_service_code\": {\"type\": \"str\"}, \"u_service_description\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}, \"u_owning_team\": {\"type\": \"str\"}, \"u_default_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_sla_target_hours\": {\"type\": \"decimal\"}, \"u_service_status\": {\"type\": \"str\"}, \"u_business_hours_only\": {\"type\": \"bool\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_documentation_url\": {\"type\": \"str\"}, \"u_last_incident_date\": {\"type\": \"str\"}}, \"u_esc_escalation_event\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_event_time\": {\"type\": \"str\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_from_tier_level\": {\"type\": \"int\"}, \"u_to_tier_level\": {\"type\": \"int\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_responder_at_event\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_auto_triggered\": {\"type\": \"bool\"}, \"u_event_notes\": {\"type\": \"str\"}, \"u_time_since_last_event_minutes\": {\"type\": \"int\"}, \"u_policy_rule_applied\": {\"type\": \"str\"}, \"u_acknowledged_by_responder\": {\"type\": \"bool\"}}, \"u_esc_notification_log\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_sent_time\": {\"type\": \"str\"}, \"u_recipient\": {\"type\": \"str\"}, \"u_notification_channel\": {\"type\": \"str\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_acknowledged_by_recipient\": {\"type\": \"bool\"}, \"u_responder_ref\": {\"FK\": \"u_esc_oncall_responder\"}}, \"u_esc_sla_tracker\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_sla_start_time\": {\"type\": \"str\"}, \"u_sla_target_time\": {\"type\": \"str\"}, \"u_sla_breach_time\": {\"type\": \"str\"}, \"u_sla_status\": {\"type\": \"str\"}, \"u_breached\": {\"type\": \"bool\"}, \"u_time_remaining_minutes\": {\"type\": \"int\"}, \"u_pause_duration_minutes\": {\"type\": \"int\"}, \"u_sla_type\": {\"type\": \"str\"}, \"u_breach_reason\": {\"type\": \"str\"}, \"u_compliance_percentage\": {\"type\": \"decimal\"}}, \"u_esc_postmortem\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_authored_by\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_incident_summary\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_contributing_factors\": {\"type\": \"str\"}, \"u_timeline_summary\": {\"type\": \"str\"}, \"u_corrective_actions\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_postmortem_status\": {\"type\": \"str\"}, \"u_escalation_process_rating\": {\"type\": \"str\"}, \"u_prevention_recommendations\": {\"type\": \"str\"}}}", "business_rules": [{"name": "create_postmortem_on_critical_resolve", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_stateCHANGESTO5^u_severity=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_esc_postmortem');\n gr.initialize();\n\n gr.setValue('u_escalation_record', current.getUniqueValue());\n _ewmLog('u_esc_postmortem', 'u_escalation_record', '', current.getUniqueValue(), '');\n\n gr.setValue('u_incident_summary', 'Critical incident resolved: ' + current.getValue('u_number'));\n _ewmLog('u_esc_postmortem', 'u_incident_summary', '', 'Critical incident resolved: ' + current.getValue('u_number'), '');\n\n gr.setValue('u_postmortem_status', '1');\n _ewmLog('u_esc_postmortem', 'u_postmortem_status', '', '1', '');\n\n gr.setValue('u_escalation_process_rating', '2');\n _ewmLog('u_esc_postmortem', 'u_escalation_process_rating', '', '2', '');\n\n gr.setValue('u_corrective_actions', 'Pending review - auto-generated upon critical incident resolution');\n _ewmLog('u_esc_postmortem', 'u_corrective_actions', '', 'Pending review - auto-generated upon critical incident resolution', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "postmortem_init_defaults_on_create", "fires_on_table": "u_esc_postmortem", "filter_condition": "u_postmortem_status=1^u_root_causeISEMPTY^u_incident_summaryISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set postmortem status to Under Review on creation\n var oldStatus = current.getValue('u_postmortem_status');\n current.setValue('u_postmortem_status', '2');\n _ewmLog('u_esc_postmortem', 'u_postmortem_status', oldStatus, current.getValue('u_postmortem_status'), '');\n\n // 2. Set default escalation process rating to Fair\n var oldRating = current.getValue('u_escalation_process_rating');\n current.setValue('u_escalation_process_rating', '2');\n _ewmLog('u_esc_postmortem', 'u_escalation_process_rating', oldRating, current.getValue('u_escalation_process_rating'), '');\n\n // 3. Update the linked incident report to mark first line notes with postmortem reference\n var escRecRef = current.getValue('u_escalation_record');\n if (escRecRef) {\n var escGr = new GlideRecord('u_esc_escalation_record');\n if (escGr.get(escRecRef)) {\n var incRef = escGr.getValue('u_incident_report');\n if (incRef) {\n var irGr = new GlideRecord('u_esc_incident_report');\n irGr.addQuery('sys_id', incRef);\n irGr.query();\n while (irGr.next()) {\n var oldNotes = irGr.getValue('u_first_line_notes');\n irGr.setValue('u_first_line_notes', 'Post-mortem initiated for this incident');\n _ewmLog('u_esc_incident_report', 'u_first_line_notes', oldNotes, irGr.getValue('u_first_line_notes'), '');\n try {\n var r1 = irGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + irGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 4. Update the active responder skill tags to note postmortem involvement\n var respRef = escGr.getValue('u_active_responder');\n if (respRef) {\n var respGr = new GlideRecord('u_esc_oncall_responder');\n respGr.addQuery('sys_id', respRef);\n respGr.query();\n while (respGr.next()) {\n var oldTags = respGr.getValue('u_skill_tags');\n respGr.setValue('u_skill_tags', 'postmortem-reviewer');\n _ewmLog('u_esc_oncall_responder', 'u_skill_tags', oldTags, respGr.getValue('u_skill_tags'), '');\n try {\n var r2 = respGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + respGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "resolve_critical_incident_update_svc", "fires_on_table": "u_esc_incident_report", "filter_condition": "u_resolution_statusCHANGESTO3^u_initial_severity=1^u_requires_escalation=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current incident report: stamp resolved_time and first_line_notes ---\n var nowDT = new GlideDateTime().getDisplayValue();\n\n var oldResolvedTime = current.getValue('u_resolved_time');\n current.setValue('u_resolved_time', nowDT);\n _ewmLog('u_esc_incident_report', 'u_resolved_time', oldResolvedTime, current.getValue('u_resolved_time'), '');\n\n var oldNotes = current.getValue('u_first_line_notes');\n current.setValue('u_first_line_notes', 'Auto-resolved via escalation postmortem chain for critical incident');\n _ewmLog('u_esc_incident_report', 'u_first_line_notes', oldNotes, current.getValue('u_first_line_notes'), '');\n\n // --- 2. Update the affected service catalog entry: set last_incident_date and service_description note ---\n var svcRef = current.getValue('u_affected_service');\n if (svcRef) {\n var gr = new GlideRecord('u_esc_service_catalog');\n gr.addQuery('sys_id', svcRef);\n gr.query();\n if (gr.next()) {\n var todayDate = new GlideDateTime().getDate().toString();\n\n var oldLastDate = gr.getValue('u_last_incident_date');\n gr.setValue('u_last_incident_date', todayDate);\n _ewmLog('u_esc_service_catalog', 'u_last_incident_date', oldLastDate, gr.getValue('u_last_incident_date'), '');\n\n var oldDesc = gr.getValue('u_service_description');\n gr.setValue('u_service_description', 'Last critical incident resolved on ' + todayDate);\n _ewmLog('u_esc_service_catalog', 'u_service_description', oldDesc, gr.getValue('u_service_description'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "svc_crit_update_tier_policy_notify", "fires_on_table": "u_esc_service_catalog", "filter_condition": "u_criticality=1^u_service_status=1^u_business_hours_only=false", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update support tiers linked to the same escalation policy as this service\n var policyRef = current.getValue('u_default_escalation_policy');\n if (policyRef) {\n var grTier = new GlideRecord('u_esc_support_tier');\n grTier.addQuery('u_escalation_policy', policyRef);\n grTier.query();\n while (grTier.next()) {\n var oldCoverage = grTier.getValue('u_after_hours_coverage');\n grTier.setValue('u_after_hours_coverage', 'true');\n _ewmLog('u_esc_support_tier', 'u_after_hours_coverage', oldCoverage, grTier.getValue('u_after_hours_coverage'), '');\n try {\n var r1 = grTier.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTier.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the escalation policy to extend resolution time for critical 24/7 service\n var grPolicy = new GlideRecord('u_esc_escalation_policy');\n if (grPolicy.get(policyRef)) {\n var oldLimit = grPolicy.getValue('u_resolution_time_limit_hours');\n grPolicy.setValue('u_resolution_time_limit_hours', 4);\n _ewmLog('u_esc_escalation_policy', 'u_resolution_time_limit_hours', oldLimit, grPolicy.getValue('u_resolution_time_limit_hours'), '');\n try {\n var r2 = grPolicy.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grPolicy.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Insert a notification log entry about the critical service catalog change\n var grNotif = new GlideRecord('u_esc_notification_log');\n grNotif.initialize();\n grNotif.setValue('u_recipient', current.getValue('u_contact_email'));\n _ewmLog('u_esc_notification_log', 'u_recipient', '', current.getValue('u_contact_email'), '');\n grNotif.setValue('u_notification_type', '1');\n _ewmLog('u_esc_notification_log', 'u_notification_type', '', '1', '');\n try {\n var r3 = grNotif.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "tier_update_audit_and_adjust", "fires_on_table": "u_esc_support_tier", "filter_condition": "u_tier_statusCHANGESTO1", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // --- Before-BR: Self-write on u_esc_support_tier (2 fields) ---\n\n // When a support tier is reactivated (status changes to Active),\n // reset response target and add a note\n var oldTarget = current.getValue('u_response_target_minutes');\n current.setValue('u_response_target_minutes', 15);\n _ewmLog('u_esc_support_tier', 'u_response_target_minutes', oldTarget, current.getValue('u_response_target_minutes'), '');\n\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Tier reactivated via escalation cascade - response target reset');\n _ewmLog('u_esc_support_tier', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- Insert audit event into u_esc_escalation_event (3 fields) ---\n var gr = new GlideRecord('u_esc_escalation_event');\n gr.initialize();\n\n gr.setValue('u_event_type', '4');\n _ewmLog('u_esc_escalation_event', 'u_event_type', '', '4', '');\n\n gr.setValue('u_event_notes', 'Support tier ' + current.getValue('u_name') + ' reactivated; response target reset to 15 min');\n _ewmLog('u_esc_escalation_event', 'u_event_notes', '', gr.getValue('u_event_notes'), '');\n\n gr.setValue('u_to_tier_level', current.getValue('u_tier_level'));\n _ewmLog('u_esc_escalation_event', 'u_to_tier_level', '', gr.getValue('u_to_tier_level'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_esc_escalation_record", "documentkey": "909e8d2d01fd03103e48918ce4a0a603", "fieldname": "u_state", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_esc_postmortem", "documentkey": "69ae8d2d01fd03103e48918ce4a0a61d", "fieldname": "u_corrective_actions", "oldvalue": "", "newvalue": "Pending review - auto-generated upon critical incident resolution"}, {"tablename": "u_esc_escalation_record", "documentkey": "909e8d2d01fd03103e48918ce4a0a603", "fieldname": "u_resolved_time", "oldvalue": "", "newvalue": "2025-01-15 10:45:00"}, {"tablename": "u_esc_postmortem", "documentkey": "69ae8d2d01fd03103e48918ce4a0a61d", "fieldname": "u_incident_summary", "oldvalue": "", "newvalue": "Critical incident resolved: ESC0007890"}, {"tablename": "u_esc_oncall_responder", "documentkey": "1c9e4d2d01fd03103e48918ce4a0a6ff", "fieldname": "u_skill_tags", "oldvalue": "networking,payments", "newvalue": "postmortem-reviewer"}, {"tablename": "u_esc_incident_report", "documentkey": "589e4d2d01fd03103e48918ce4a0a6f7", "fieldname": "u_first_line_notes", "oldvalue": "Initial triage completed - escalation required", "newvalue": "Post-mortem initiated for this incident"}, {"tablename": "u_esc_escalation_record", "documentkey": "909e8d2d01fd03103e48918ce4a0a603", "fieldname": "u_resolution_notes", "oldvalue": "", "newvalue": "Payment gateway restored after database failover and cache rebuild"}, {"tablename": "u_esc_postmortem", "documentkey": "69ae8d2d01fd03103e48918ce4a0a61d", "fieldname": "u_escalation_record", "oldvalue": "", "newvalue": "909e8d2d01fd03103e48918ce4a0a603"}, {"tablename": "u_esc_postmortem", "documentkey": "69ae8d2d01fd03103e48918ce4a0a61d", "fieldname": "u_escalation_process_rating", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_esc_postmortem", "documentkey": "69ae8d2d01fd03103e48918ce4a0a61d", "fieldname": "u_postmortem_status", "oldvalue": "", "newvalue": "2"}], "ewm_logs": [{"sys_id": "21ae8d2d01fd03103e48918ce4a0a61d", "u_br_name": "create_postmortem_on_critical_resolve", "u_table_name": "u_esc_postmortem", "u_field_name": "u_corrective_actions", "u_old_value": "", "u_new_value": "Pending review - auto-generated upon critical incident resolution", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}, {"sys_id": "55ae8d2d01fd03103e48918ce4a0a61b", "u_br_name": "create_postmortem_on_critical_resolve", "u_table_name": "u_esc_postmortem", "u_field_name": "u_incident_summary", "u_old_value": "", "u_new_value": "Critical incident resolved: ESC0007890", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}, {"sys_id": "6dae8d2d01fd03103e48918ce4a0a61d", "u_br_name": "postmortem_init_defaults_on_create", "u_table_name": "u_esc_postmortem", "u_field_name": "u_postmortem_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}, {"sys_id": "9dae8d2d01fd03103e48918ce4a0a61b", "u_br_name": "create_postmortem_on_critical_resolve", "u_table_name": "u_esc_postmortem", "u_field_name": "u_postmortem_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}, {"sys_id": "d5ae8d2d01fd03103e48918ce4a0a61a", "u_br_name": "create_postmortem_on_critical_resolve", "u_table_name": "u_esc_postmortem", "u_field_name": "u_escalation_record", "u_old_value": "", "u_new_value": "909e8d2d01fd03103e48918ce4a0a603", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}, {"sys_id": "d5ae8d2d01fd03103e48918ce4a0a61c", "u_br_name": "create_postmortem_on_critical_resolve", "u_table_name": "u_esc_postmortem", "u_field_name": "u_escalation_process_rating", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}, {"sys_id": "e1ae8d2d01fd03103e48918ce4a0a61f", "u_br_name": "postmortem_init_defaults_on_create", "u_table_name": "u_esc_incident_report", "u_field_name": "u_first_line_notes", "u_old_value": "Initial triage completed - escalation required", "u_new_value": "Post-mortem initiated for this incident", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}, {"sys_id": "e5ae016d01fd03103e48918ce4a0a6c0", "u_br_name": "postmortem_init_defaults_on_create", "u_table_name": "u_esc_oncall_responder", "u_field_name": "u_skill_tags", "u_old_value": "networking,payments", "u_new_value": "postmortem-reviewer", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}, {"sys_id": "e5ae8d2d01fd03103e48918ce4a0a61e", "u_br_name": "postmortem_init_defaults_on_create", "u_table_name": "u_esc_postmortem", "u_field_name": "u_escalation_process_rating", "u_old_value": "2", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:36:41"}], "metadata": "{\"domain\": \"incident_escalation\", \"primary_table\": \"u_esc_escalation_record\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 10}"} {"tool_name": "update_esc_escalation_record", "parameters": "{\"table_name\": \"u_esc_escalation_record\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\", \"u_resolved_time\": \"2024-11-15 04:45:00\", \"u_resolution_notes\": \"Database cluster restored after failover to secondary nodes and cache rebuild.\"}}", "seed_data": "{\"u_escalation_policy\": \"f0ce096d01fd03103e48918ce4a0a61f\", \"u_number\": \"ESC0098001\", \"u_incident_report\": \"fcce096d01fd03103e48918ce4a0a61b\", \"u_resolved_time\": \"2024-11-15 04:45:00\", \"u_state\": \"5\", \"sys_mod_count\": \"2\", \"u_active_responder\": \"b4ce096d01fd03103e48918ce4a0a624\", \"sys_updated_on\": \"2026-06-30 10:37:32\", \"sys_tags\": \"\", \"u_closed_time\": \"\", \"sys_id\": \"b8ce096d01fd03103e48918ce4a0a627\", \"u_assigned_tier\": \"\", \"u_current_tier_level\": \"2\", \"sys_updated_by\": \"admin\", \"u_override_justification\": \"Policy override documentation for Critical severity escalation upon resolution\", \"u_resolution_notes\": \"Database cluster restored after failover to secondary nodes and cache rebuild.\", \"u_severity\": \"1\", \"sys_created_on\": \"2026-06-30 10:37:11\", \"u_escalation_trigger_time\": \"2024-11-15 03:18:00\", \"u_policy_override\": \"false\", \"u_re_escalation_count\": \"1\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"incident_report\": {\"u_number\": \"IR0012001\", \"u_affected_user_count\": \"4500\", \"u_affected_service\": \"\", \"u_resolved_time\": \"2026-06-30 03:37:32\", \"sys_mod_count\": \"2\", \"u_detailed_description\": \"All primary database nodes are returning connection timeout errors since 03:15 UTC.\", \"u_initial_severity\": \"1\", \"u_impact_scope\": \"All production services dependent on primary DB cluster\", \"u_resolution_status\": \"3\", \"sys_updated_on\": \"2026-06-30 10:37:32\", \"sys_tags\": \"\", \"u_reported_by\": \"jane.doe\", \"sys_id\": \"fcce096d01fd03103e48918ce4a0a61b\", \"u_report_time\": \"2024-11-15 03:15:00\", \"sys_updated_by\": \"admin\", \"u_short_description\": \"Production database cluster unresponsive\", \"sys_created_on\": \"2026-06-30 10:37:11\", \"u_requires_escalation\": \"false\", \"u_first_line_notes\": \"Attempted restart of node-1 with no improvement.\", \"sys_created_by\": \"admin\"}, \"responder_main\": {\"u_name\": \"Carlos Mendez\", \"u_max_concurrent_assignments\": \"5\", \"u_on_call_start\": \"2024-11-15 00:00:00\", \"u_email\": \"carlos.mendez@company.com\", \"sys_mod_count\": \"4\", \"sys_updated_on\": \"2026-06-30 10:37:32\", \"sys_tags\": \"\", \"u_last_acknowledged_time\": \"\", \"u_skill_tags\": \"database,networking,critical_handler,critical_handler\", \"sys_id\": \"b4ce096d01fd03103e48918ce4a0a624\", \"u_availability_status\": \"2\", \"u_support_tier\": \"\", \"sys_updated_by\": \"admin\", \"u_active_escalation_count\": \"3\", \"u_preferred_contact_channel\": \"2\", \"u_phone\": \"+1-555-0199\", \"sys_created_on\": \"2026-06-30 10:37:11\", \"u_on_call_end\": \"2024-11-15 23:59:59\", \"sys_created_by\": \"admin\"}, \"esc_policy\": {\"u_name\": \"Critical Incident Response Policy\", \"u_effective_date\": \"2024-01-01\", \"sys_mod_count\": \"1\", \"u_auto_re_escalate\": \"true\", \"u_critical_skip_first_tier\": \"true\", \"sys_updated_on\": \"2026-06-30 10:37:32\", \"sys_tags\": \"\", \"u_max_tier_level\": \"4\", \"sys_id\": \"f0ce096d01fd03103e48918ce4a0a61f\", \"u_acknowledgement_limit_minutes\": \"15\", \"u_description\": \"Standard policy for critical severity incidents requiring immediate multi-tier response. | Override invoked on escalation ESC0098001\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:37:11\", \"u_override_allowed\": \"true\", \"u_resolution_time_limit_hours\": \"4\", \"u_policy_status\": \"1\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_esc_escalation_record\": {\"u_number\": {\"type\": \"str\"}, \"u_incident_report\": {\"FK\": \"u_esc_incident_report\"}, \"u_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_assigned_tier\": {\"FK\": \"u_esc_support_tier\"}, \"u_active_responder\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_state\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_escalation_trigger_time\": {\"type\": \"str\"}, \"u_acknowledged_time\": {\"type\": \"str\"}, \"u_resolved_time\": {\"type\": \"str\"}, \"u_current_tier_level\": {\"type\": \"int\"}, \"u_policy_override\": {\"type\": \"bool\"}, \"u_override_justification\": {\"type\": \"str\"}, \"u_re_escalation_count\": {\"type\": \"int\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_closed_time\": {\"type\": \"str\"}}, \"u_esc_incident_report\": {\"u_number\": {\"type\": \"str\"}, \"u_affected_service\": {\"FK\": \"u_esc_service_catalog\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_detailed_description\": {\"type\": \"str\"}, \"u_reported_by\": {\"type\": \"str\"}, \"u_report_time\": {\"type\": \"str\"}, \"u_initial_severity\": {\"type\": \"str\"}, \"u_resolution_status\": {\"type\": \"str\"}, \"u_impact_scope\": {\"type\": \"str\"}, \"u_affected_user_count\": {\"type\": \"int\"}, \"u_first_line_notes\": {\"type\": \"str\"}, \"u_requires_escalation\": {\"type\": \"bool\"}, \"u_resolved_time\": {\"type\": \"str\"}}, \"u_esc_escalation_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_max_tier_level\": {\"type\": \"int\"}, \"u_acknowledgement_limit_minutes\": {\"type\": \"int\"}, \"u_critical_skip_first_tier\": {\"type\": \"bool\"}, \"u_auto_re_escalate\": {\"type\": \"bool\"}, \"u_policy_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_resolution_time_limit_hours\": {\"type\": \"int\"}, \"u_override_allowed\": {\"type\": \"bool\"}}, \"u_esc_support_tier\": {\"u_name\": {\"type\": \"str\"}, \"u_tier_level\": {\"type\": \"int\"}, \"u_tier_description\": {\"type\": \"str\"}, \"u_max_concurrent_escalations\": {\"type\": \"int\"}, \"u_tier_status\": {\"type\": \"str\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_response_target_minutes\": {\"type\": \"int\"}, \"u_contact_channel\": {\"type\": \"str\"}, \"u_after_hours_coverage\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_esc_oncall_responder\": {\"u_name\": {\"type\": \"str\"}, \"u_support_tier\": {\"FK\": \"u_esc_support_tier\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_on_call_start\": {\"type\": \"str\"}, \"u_on_call_end\": {\"type\": \"str\"}, \"u_active_escalation_count\": {\"type\": \"int\"}, \"u_skill_tags\": {\"type\": \"str\"}, \"u_max_concurrent_assignments\": {\"type\": \"int\"}, \"u_preferred_contact_channel\": {\"type\": \"str\"}, \"u_last_acknowledged_time\": {\"type\": \"str\"}}, \"u_esc_service_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_service_code\": {\"type\": \"str\"}, \"u_service_description\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}, \"u_owning_team\": {\"type\": \"str\"}, \"u_default_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_sla_target_hours\": {\"type\": \"decimal\"}, \"u_service_status\": {\"type\": \"str\"}, \"u_business_hours_only\": {\"type\": \"bool\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_documentation_url\": {\"type\": \"str\"}, \"u_last_incident_date\": {\"type\": \"str\"}}, \"u_esc_escalation_event\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_event_time\": {\"type\": \"str\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_from_tier_level\": {\"type\": \"int\"}, \"u_to_tier_level\": {\"type\": \"int\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_responder_at_event\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_auto_triggered\": {\"type\": \"bool\"}, \"u_event_notes\": {\"type\": \"str\"}, \"u_time_since_last_event_minutes\": {\"type\": \"int\"}, \"u_policy_rule_applied\": {\"type\": \"str\"}, \"u_acknowledged_by_responder\": {\"type\": \"bool\"}}, \"u_esc_notification_log\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_sent_time\": {\"type\": \"str\"}, \"u_recipient\": {\"type\": \"str\"}, \"u_notification_channel\": {\"type\": \"str\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_acknowledged_by_recipient\": {\"type\": \"bool\"}, \"u_responder_ref\": {\"FK\": \"u_esc_oncall_responder\"}}, \"u_esc_sla_tracker\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_sla_start_time\": {\"type\": \"str\"}, \"u_sla_target_time\": {\"type\": \"str\"}, \"u_sla_breach_time\": {\"type\": \"str\"}, \"u_sla_status\": {\"type\": \"str\"}, \"u_breached\": {\"type\": \"bool\"}, \"u_time_remaining_minutes\": {\"type\": \"int\"}, \"u_pause_duration_minutes\": {\"type\": \"int\"}, \"u_sla_type\": {\"type\": \"str\"}, \"u_breach_reason\": {\"type\": \"str\"}, \"u_compliance_percentage\": {\"type\": \"decimal\"}}, \"u_esc_postmortem\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_authored_by\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_incident_summary\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_contributing_factors\": {\"type\": \"str\"}, \"u_timeline_summary\": {\"type\": \"str\"}, \"u_corrective_actions\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_postmortem_status\": {\"type\": \"str\"}, \"u_escalation_process_rating\": {\"type\": \"str\"}, \"u_prevention_recommendations\": {\"type\": \"str\"}}}", "business_rules": [{"name": "after_resolve_critical_esc_actions", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_stateCHANGESTO5^u_severity=1^u_policy_override=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update the linked Incident Report to Resolved ---\n var incRef = current.getValue('u_incident_report');\n if (incRef) {\n var grInc = new GlideRecord('u_esc_incident_report');\n grInc.addQuery('sys_id', incRef);\n grInc.query();\n if (grInc.next()) {\n var oldStatus = grInc.getValue('u_resolution_status');\n grInc.setValue('u_resolution_status', '3');\n _ewmLog('u_esc_incident_report', 'u_resolution_status', oldStatus, grInc.getValue('u_resolution_status'), '');\n\n var oldResolvedTime = grInc.getValue('u_resolved_time');\n var nowStr = new GlideDateTime().getDisplayValue();\n grInc.setValue('u_resolved_time', nowStr);\n _ewmLog('u_esc_incident_report', 'u_resolved_time', oldResolvedTime, grInc.getValue('u_resolved_time'), '');\n\n var oldReqEsc = grInc.getValue('u_requires_escalation');\n grInc.setValue('u_requires_escalation', 'false');\n _ewmLog('u_esc_incident_report', 'u_requires_escalation', oldReqEsc, grInc.getValue('u_requires_escalation'), '');\n\n try {\n var r1 = grInc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_esc_incident_report: ' + grInc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // --- 2. Insert a Resolution Escalation Event ---\n var grEvt = new GlideRecord('u_esc_escalation_event');\n grEvt.initialize();\n\n grEvt.setValue('u_escalation_record', current.getValue('sys_id'));\n _ewmLog('u_esc_escalation_event', 'u_escalation_record', '', current.getValue('sys_id'), '');\n\n var evtNow = new GlideDateTime().getDisplayValue();\n grEvt.setValue('u_event_time', evtNow);\n _ewmLog('u_esc_escalation_event', 'u_event_time', '', evtNow, '');\n\n grEvt.setValue('u_event_type', '5');\n _ewmLog('u_esc_escalation_event', 'u_event_type', '', '5', '');\n\n var tierLevel = current.getValue('u_current_tier_level') || '0';\n grEvt.setValue('u_from_tier_level', tierLevel);\n _ewmLog('u_esc_escalation_event', 'u_from_tier_level', '', tierLevel, '');\n\n grEvt.setValue('u_to_tier_level', tierLevel);\n _ewmLog('u_esc_escalation_event', 'u_to_tier_level', '', tierLevel, '');\n\n grEvt.setValue('u_triggered_by', 'system_resolution_rule');\n _ewmLog('u_esc_escalation_event', 'u_triggered_by', '', 'system_resolution_rule', '');\n\n grEvt.setValue('u_auto_triggered', 'false');\n _ewmLog('u_esc_escalation_event', 'u_auto_triggered', '', 'false', '');\n\n grEvt.setValue('u_event_notes', 'Critical escalation resolved without policy override');\n _ewmLog('u_esc_escalation_event', 'u_event_notes', '', 'Critical escalation resolved without policy override', '');\n\n grEvt.setValue('u_acknowledged_by_responder', 'true');\n _ewmLog('u_esc_escalation_event', 'u_acknowledged_by_responder', '', 'true', '');\n\n grEvt.setValue('u_policy_rule_applied', 'standard_critical_resolution');\n _ewmLog('u_esc_escalation_event', 'u_policy_rule_applied', '', 'standard_critical_resolution', '');\n\n try {\n var r2 = grEvt.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed on u_esc_escalation_event: ' + grEvt.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "resolved_esc_update_sla_and_notif", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_stateCHANGESTO5^u_severity=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update SLA Tracker records for this escalation to Breached or Within Target ---\n var grSla = new GlideRecord('u_esc_sla_tracker');\n grSla.addQuery('u_escalation_record', current.getUniqueValue());\n grSla.query();\n while (grSla.next()) {\n // Set SLA status to Within Target (resolved in time)\n var oldStatus = grSla.getValue('u_sla_status');\n grSla.setValue('u_sla_status', '1');\n _ewmLog('u_esc_sla_tracker', 'u_sla_status', oldStatus, grSla.getValue('u_sla_status'), '');\n\n var oldBreached = grSla.getValue('u_breached');\n grSla.setValue('u_breached', 'false');\n _ewmLog('u_esc_sla_tracker', 'u_breached', oldBreached, grSla.getValue('u_breached'), '');\n\n var oldRemaining = grSla.getValue('u_time_remaining_minutes');\n grSla.setValue('u_time_remaining_minutes', '0');\n _ewmLog('u_esc_sla_tracker', 'u_time_remaining_minutes', oldRemaining, grSla.getValue('u_time_remaining_minutes'), '');\n\n try {\n var rSla = grSla.update();\n if (!rSla) { _ewmLog('','','','', 'GR update failed: ' + grSla.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- 2. Insert a Resolution Notice notification log entry ---\n var grNotif = new GlideRecord('u_esc_notification_log');\n grNotif.initialize();\n\n grNotif.setValue('u_escalation_record', current.getUniqueValue());\n _ewmLog('u_esc_notification_log', 'u_escalation_record', '', current.getUniqueValue(), '');\n\n var nowStr = new GlideDateTime().getDisplayValue();\n grNotif.setValue('u_sent_time', nowStr);\n _ewmLog('u_esc_notification_log', 'u_sent_time', '', nowStr, '');\n\n grNotif.setValue('u_recipient', 'escalation-managers@company.com');\n _ewmLog('u_esc_notification_log', 'u_recipient', '', 'escalation-managers@company.com', '');\n\n grNotif.setValue('u_notification_channel', '1');\n _ewmLog('u_esc_notification_log', 'u_notification_channel', '', '1', '');\n\n grNotif.setValue('u_notification_type', '3');\n _ewmLog('u_esc_notification_log', 'u_notification_type', '', '3', '');\n\n var subjectText = 'Critical Escalation Resolved: ' + current.getValue('u_number');\n grNotif.setValue('u_subject', subjectText);\n _ewmLog('u_esc_notification_log', 'u_subject', '', subjectText, '');\n\n grNotif.setValue('u_message_body', 'Critical severity escalation ' + current.getValue('u_number') + ' has been resolved.');\n _ewmLog('u_esc_notification_log', 'u_message_body', '', grNotif.getValue('u_message_body'), '');\n\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_esc_notification_log', 'u_delivery_status', '', '1', '');\n\n grNotif.setValue('u_retry_count', '0');\n _ewmLog('u_esc_notification_log', 'u_retry_count', '', '0', '');\n\n grNotif.setValue('u_acknowledged_by_recipient', 'false');\n _ewmLog('u_esc_notification_log', 'u_acknowledged_by_recipient', '', 'false', '');\n\n try {\n var rNotif = grNotif.insert();\n if (!rNotif) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "resolved_esc_postmortem_responder_upd", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a post-mortem draft for the resolved escalation record\n var pm = new GlideRecord('u_esc_postmortem');\n pm.initialize();\n pm.setValue('u_escalation_record', current.getUniqueValue());\n _ewmLog('u_esc_postmortem', 'u_escalation_record', '', current.getUniqueValue(), '');\n pm.setValue('u_incident_summary', 'Auto-generated post-mortem for escalation ' + current.getValue('u_number'));\n _ewmLog('u_esc_postmortem', 'u_incident_summary', '', 'Auto-generated post-mortem for escalation ' + current.getValue('u_number'), '');\n pm.setValue('u_postmortem_status', '1');\n _ewmLog('u_esc_postmortem', 'u_postmortem_status', '', '1', '');\n try {\n var pmResult = pm.insert();\n if (!pmResult) { _ewmLog('','','','', 'GR insert failed: ' + pm.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the active on-call responder: decrement active escalation count and record last acknowledged time\n var responderRef = current.getValue('u_active_responder');\n if (responderRef) {\n var resp = new GlideRecord('u_esc_oncall_responder');\n if (resp.get(responderRef)) {\n var oldCount = resp.getValue('u_active_escalation_count');\n var newCount = (parseInt(oldCount, 10) || 1) - 1;\n if (newCount < 0) { newCount = 0; }\n resp.setValue('u_active_escalation_count', String(newCount));\n _ewmLog('u_esc_oncall_responder', 'u_active_escalation_count', oldCount, String(newCount), '');\n try {\n var rResult = resp.update();\n if (!rResult) { _ewmLog('','','','', 'GR update failed: ' + resp.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "critical_resolved_init_sla_and_event", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_severity=1^u_stateCHANGESTO5^u_policy_override=false", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert SLA Tracker for acknowledgement SLA\n var sla = new GlideRecord('u_esc_sla_tracker');\n sla.initialize();\n sla.setValue('u_escalation_record', current.getUniqueValue());\n _ewmLog('u_esc_sla_tracker', 'u_escalation_record', '', current.getUniqueValue(), '');\n sla.setValue('u_sla_start_time', current.getValue('u_escalation_trigger_time'));\n _ewmLog('u_esc_sla_tracker', 'u_sla_start_time', '', current.getValue('u_escalation_trigger_time'), '');\n sla.setValue('u_sla_status', '1');\n _ewmLog('u_esc_sla_tracker', 'u_sla_status', '', '1', '');\n sla.setValue('u_breached', 'false');\n _ewmLog('u_esc_sla_tracker', 'u_breached', '', 'false', '');\n sla.setValue('u_sla_type', '1');\n _ewmLog('u_esc_sla_tracker', 'u_sla_type', '', '1', '');\n sla.setValue('u_time_remaining_minutes', '30');\n _ewmLog('u_esc_sla_tracker', 'u_time_remaining_minutes', '', '30', '');\n sla.setValue('u_pause_duration_minutes', '0');\n _ewmLog('u_esc_sla_tracker', 'u_pause_duration_minutes', '', '0', '');\n sla.setValue('u_compliance_percentage', '100');\n _ewmLog('u_esc_sla_tracker', 'u_compliance_percentage', '', '100', '');\n try {\n var slaResult = sla.insert();\n if (!slaResult) { _ewmLog('','','','', 'GR insert failed on u_esc_sla_tracker: ' + sla.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert Escalation Event for resolution escalation\n var evt = new GlideRecord('u_esc_escalation_event');\n evt.initialize();\n evt.setValue('u_escalation_record', current.getUniqueValue());\n _ewmLog('u_esc_escalation_event', 'u_escalation_record', '', current.getUniqueValue(), '');\n evt.setValue('u_event_time', current.getValue('u_escalation_trigger_time'));\n _ewmLog('u_esc_escalation_event', 'u_event_time', '', current.getValue('u_escalation_trigger_time'), '');\n evt.setValue('u_event_type', '1');\n _ewmLog('u_esc_escalation_event', 'u_event_type', '', '1', '');\n evt.setValue('u_from_tier_level', '0');\n _ewmLog('u_esc_escalation_event', 'u_from_tier_level', '', '0', '');\n var tierLevel = current.getValue('u_current_tier_level') || '2';\n evt.setValue('u_to_tier_level', tierLevel);\n _ewmLog('u_esc_escalation_event', 'u_to_tier_level', '', tierLevel, '');\n evt.setValue('u_triggered_by', 'system_auto_escalation');\n _ewmLog('u_esc_escalation_event', 'u_triggered_by', '', 'system_auto_escalation', '');\n evt.setValue('u_auto_triggered', 'true');\n _ewmLog('u_esc_escalation_event', 'u_auto_triggered', '', 'true', '');\n evt.setValue('u_event_notes', 'Critical incident auto-escalated on resolution, skipping tier 1');\n _ewmLog('u_esc_escalation_event', 'u_event_notes', '', 'Critical incident auto-escalated on resolution, skipping tier 1', '');\n evt.setValue('u_time_since_last_event_minutes', '0');\n _ewmLog('u_esc_escalation_event', 'u_time_since_last_event_minutes', '', '0', '');\n evt.setValue('u_policy_rule_applied', 'critical_skip_first_tier');\n _ewmLog('u_esc_escalation_event', 'u_policy_rule_applied', '', 'critical_skip_first_tier', '');\n evt.setValue('u_acknowledged_by_responder', 'false');\n _ewmLog('u_esc_escalation_event', 'u_acknowledged_by_responder', '', 'false', '');\n try {\n var evtResult = evt.insert();\n if (!evtResult) { _ewmLog('','','','', 'GR insert failed on u_esc_escalation_event: ' + evt.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert Notification Log entry\n var notif = new GlideRecord('u_esc_notification_log');\n notif.initialize();\n notif.setValue('u_escalation_record', current.getUniqueValue());\n _ewmLog('u_esc_notification_log', 'u_escalation_record', '', current.getUniqueValue(), '');\n var now = new GlideDateTime().getDisplayValue();\n notif.setValue('u_sent_time', now);\n _ewmLog('u_esc_notification_log', 'u_sent_time', '', now, '');\n notif.setValue('u_recipient', 'oncall-critical-team@company.com');\n _ewmLog('u_esc_notification_log', 'u_recipient', '', 'oncall-critical-team@company.com', '');\n notif.setValue('u_notification_channel', '1');\n _ewmLog('u_esc_notification_log', 'u_notification_channel', '', '1', '');\n notif.setValue('u_notification_type', '1');\n _ewmLog('u_esc_notification_log', 'u_notification_type', '', '1', '');\n notif.setValue('u_subject', 'CRITICAL Escalation Resolved: ' + current.getValue('u_number'));\n _ewmLog('u_esc_notification_log', 'u_subject', '', 'CRITICAL Escalation Resolved: ' + current.getValue('u_number'), '');\n notif.setValue('u_message_body', 'A critical severity escalation record has been resolved and requires review.');\n _ewmLog('u_esc_notification_log', 'u_message_body', '', 'A critical severity escalation record has been resolved and requires review.', '');\n notif.setValue('u_delivery_status', '1');\n _ewmLog('u_esc_notification_log', 'u_delivery_status', '', '1', '');\n notif.setValue('u_retry_count', '0');\n _ewmLog('u_esc_notification_log', 'u_retry_count', '', '0', '');\n notif.setValue('u_acknowledged_by_recipient', 'false');\n _ewmLog('u_esc_notification_log', 'u_acknowledged_by_recipient', '', 'false', '');\n try {\n var notifResult = notif.insert();\n if (!notifResult) { _ewmLog('','','','', 'GR insert failed on u_esc_notification_log: ' + notif.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n // 4. Update the active responder's escalation count\n var responderRef = current.getValue('u_active_responder');\n if (responderRef) {\n var resp = new GlideRecord('u_esc_oncall_responder');\n if (resp.get(responderRef)) {\n var oldCount = resp.getValue('u_active_escalation_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n resp.setValue('u_active_escalation_count', String(newCount));\n _ewmLog('u_esc_oncall_responder', 'u_active_escalation_count', oldCount, String(newCount), '');\n var oldStatus = resp.getValue('u_availability_status');\n resp.setValue('u_availability_status', '2');\n _ewmLog('u_esc_oncall_responder', 'u_availability_status', oldStatus, '2', '');\n var oldAckTime = resp.getValue('u_last_acknowledged_time');\n resp.setValue('u_last_acknowledged_time', '');\n _ewmLog('u_esc_oncall_responder', 'u_last_acknowledged_time', oldAckTime, '', '');\n var oldSkill = resp.getValue('u_skill_tags');\n resp.setValue('u_skill_tags', (oldSkill ? oldSkill + ',critical_handler' : 'critical_handler'));\n _ewmLog('u_esc_oncall_responder', 'u_skill_tags', oldSkill, resp.getValue('u_skill_tags'), '');\n try {\n var respResult = resp.update();\n if (!respResult) { _ewmLog('','','','', 'GR update failed on u_esc_oncall_responder: ' + resp.getLastErrorMessage()); }\n } catch(e4) { _ewmLog('','','','', e4.message || String(e4)); }\n }\n }\n\n})(current, previous);"}, {"name": "set_override_fields_on_critical_sev", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_stateCHANGESTO5^u_severity=1^u_policy_override=false", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update the linked Escalation Policy ---\n var policyRef = current.getValue('u_escalation_policy');\n if (policyRef) {\n var gr = new GlideRecord('u_esc_escalation_policy');\n gr.addQuery('sys_id', policyRef);\n gr.query();\n if (gr.next()) {\n // Mark override_allowed as true on the policy\n var oldOverrideAllowed = gr.getValue('u_override_allowed');\n gr.setValue('u_override_allowed', 'true');\n _ewmLog('u_esc_escalation_policy', 'u_override_allowed', oldOverrideAllowed, gr.getValue('u_override_allowed'), '');\n\n // Append note to policy description\n var oldDesc = gr.getValue('u_description');\n gr.setValue('u_description', (oldDesc || '') + ' | Override invoked on escalation ' + current.getValue('u_number'));\n _ewmLog('u_esc_escalation_policy', 'u_description', oldDesc, gr.getValue('u_description'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n // --- 2. Stamp override justification and increment re-escalation count on current record ---\n var oldJustification = current.getValue('u_override_justification');\n current.setValue('u_override_justification', 'Policy override documentation for Critical severity escalation upon resolution');\n _ewmLog(current.getTableName(), 'u_override_justification', oldJustification, current.getValue('u_override_justification'), '');\n\n var oldReEscCount = current.getValue('u_re_escalation_count');\n var newReEscCount = parseInt(oldReEscCount || '0', 10) + 1;\n current.setValue('u_re_escalation_count', newReEscCount);\n _ewmLog(current.getTableName(), 'u_re_escalation_count', oldReEscCount, current.getValue('u_re_escalation_count'), '');\n\n try {\n var rSelf = current.update();\n if (!rSelf) { _ewmLog('','','','', 'GR update failed on current: ' + current.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_esc_incident_report", "documentkey": "fcce096d01fd03103e48918ce4a0a61b", "fieldname": "u_resolution_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_esc_incident_report", "documentkey": "fcce096d01fd03103e48918ce4a0a61b", "fieldname": "u_requires_escalation", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_esc_escalation_record", "documentkey": "b8ce096d01fd03103e48918ce4a0a627", "fieldname": "u_state", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_esc_escalation_record", "documentkey": "b8ce096d01fd03103e48918ce4a0a627", "fieldname": "u_resolved_time", "oldvalue": "", "newvalue": "2024-11-15 04:45:00"}, {"tablename": "u_esc_escalation_record", "documentkey": "b8ce096d01fd03103e48918ce4a0a627", "fieldname": "u_resolution_notes", "oldvalue": "", "newvalue": "Database cluster restored after failover to secondary nodes and cache rebuild."}, {"tablename": "u_esc_incident_report", "documentkey": "fcce096d01fd03103e48918ce4a0a61b", "fieldname": "u_resolved_time", "oldvalue": "", "newvalue": "2026-06-30 03:37:31"}, {"tablename": "u_esc_escalation_record", "documentkey": "b8ce096d01fd03103e48918ce4a0a627", "fieldname": "u_override_justification", "oldvalue": "", "newvalue": "Policy override documentation for Critical severity escalation upon resolution"}, {"tablename": "u_esc_escalation_event", "documentkey": "c6dec96d01fd03103e48918ce4a0a604", "fieldname": "u_triggered_by", "oldvalue": "", "newvalue": "system_resolution_rule"}, {"tablename": "u_esc_sla_tracker", "documentkey": "8edec96d01fd03103e48918ce4a0a609", "fieldname": "u_sla_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_esc_escalation_event", "documentkey": "8edec96d01fd03103e48918ce4a0a610", "fieldname": "u_event_notes", "oldvalue": "", "newvalue": "Critical incident auto-escalated on resolution, skipping tier 1"}, {"tablename": "u_esc_notification_log", "documentkey": "0adec96d01fd03103e48918ce4a0a617", "fieldname": "u_notification_channel", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_esc_postmortem", "documentkey": "8edec96d01fd03103e48918ce4a0a627", "fieldname": "u_incident_summary", "oldvalue": "", "newvalue": "Auto-generated post-mortem for escalation ESC0098001"}, {"tablename": "u_esc_sla_tracker", "documentkey": "8edec96d01fd03103e48918ce4a0a609", "fieldname": "u_time_remaining_minutes", "oldvalue": "", "newvalue": "30"}, {"tablename": "u_esc_escalation_event", "documentkey": "8edec96d01fd03103e48918ce4a0a610", "fieldname": "u_policy_rule_applied", "oldvalue": "", "newvalue": "critical_skip_first_tier"}, {"tablename": "u_esc_escalation_event", "documentkey": "c6dec96d01fd03103e48918ce4a0a604", "fieldname": "u_event_time", "oldvalue": "", "newvalue": "2026-06-30 03:37:32"}, {"tablename": "u_esc_escalation_event", "documentkey": "8edec96d01fd03103e48918ce4a0a610", "fieldname": "u_escalation_record", "oldvalue": "", "newvalue": "b8ce096d01fd03103e48918ce4a0a627"}, {"tablename": "u_esc_notification_log", "documentkey": 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{\"FK\": \"u_esc_support_tier\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_on_call_start\": {\"type\": \"str\"}, \"u_on_call_end\": {\"type\": \"str\"}, \"u_active_escalation_count\": {\"type\": \"int\"}, \"u_skill_tags\": {\"type\": \"str\"}, \"u_max_concurrent_assignments\": {\"type\": \"int\"}, \"u_preferred_contact_channel\": {\"type\": \"str\"}, \"u_last_acknowledged_time\": {\"type\": \"str\"}}, \"u_esc_service_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_service_code\": {\"type\": \"str\"}, \"u_service_description\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}, \"u_owning_team\": {\"type\": \"str\"}, \"u_default_escalation_policy\": {\"FK\": \"u_esc_escalation_policy\"}, \"u_sla_target_hours\": {\"type\": \"decimal\"}, \"u_service_status\": {\"type\": \"str\"}, \"u_business_hours_only\": {\"type\": \"bool\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_documentation_url\": {\"type\": \"str\"}, \"u_last_incident_date\": {\"type\": \"str\"}}, \"u_esc_escalation_event\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_event_time\": {\"type\": \"str\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_from_tier_level\": {\"type\": \"int\"}, \"u_to_tier_level\": {\"type\": \"int\"}, \"u_triggered_by\": {\"type\": \"str\"}, \"u_responder_at_event\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_auto_triggered\": {\"type\": \"bool\"}, \"u_event_notes\": {\"type\": \"str\"}, \"u_time_since_last_event_minutes\": {\"type\": \"int\"}, \"u_policy_rule_applied\": {\"type\": \"str\"}, \"u_acknowledged_by_responder\": {\"type\": \"bool\"}}, \"u_esc_notification_log\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_sent_time\": {\"type\": \"str\"}, \"u_recipient\": {\"type\": \"str\"}, \"u_notification_channel\": {\"type\": \"str\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_acknowledged_by_recipient\": {\"type\": \"bool\"}, \"u_responder_ref\": {\"FK\": \"u_esc_oncall_responder\"}}, \"u_esc_sla_tracker\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_sla_start_time\": {\"type\": \"str\"}, \"u_sla_target_time\": {\"type\": \"str\"}, \"u_sla_breach_time\": {\"type\": \"str\"}, \"u_sla_status\": {\"type\": \"str\"}, \"u_breached\": {\"type\": \"bool\"}, \"u_time_remaining_minutes\": {\"type\": \"int\"}, \"u_pause_duration_minutes\": {\"type\": \"int\"}, \"u_sla_type\": {\"type\": \"str\"}, \"u_breach_reason\": {\"type\": \"str\"}, \"u_compliance_percentage\": {\"type\": \"decimal\"}}, \"u_esc_postmortem\": {\"u_escalation_record\": {\"FK\": \"u_esc_escalation_record\"}, \"u_authored_by\": {\"FK\": \"u_esc_oncall_responder\"}, \"u_incident_summary\": {\"type\": \"str\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_contributing_factors\": {\"type\": \"str\"}, \"u_timeline_summary\": {\"type\": \"str\"}, \"u_corrective_actions\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_postmortem_status\": {\"type\": \"str\"}, \"u_escalation_process_rating\": {\"type\": \"str\"}, \"u_prevention_recommendations\": {\"type\": \"str\"}}}", "business_rules": [{"name": "after_resolve_sync_and_log", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Incident Report to Resolved\n var irRef = current.getValue('u_incident_report');\n if (irRef) {\n var ir = new GlideRecord('u_esc_incident_report');\n ir.addQuery('sys_id', irRef);\n ir.query();\n if (ir.next()) {\n var oldStatus = ir.getValue('u_resolution_status');\n ir.setValue('u_resolution_status', '3');\n _ewmLog('u_esc_incident_report', 'u_resolution_status', oldStatus, ir.getValue('u_resolution_status'), '');\n\n var oldResTime = ir.getValue('u_resolved_time');\n ir.setValue('u_resolved_time', current.getValue('u_resolved_time'));\n _ewmLog('u_esc_incident_report', 'u_resolved_time', oldResTime, ir.getValue('u_resolved_time'), '');\n\n try {\n var r1 = ir.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + ir.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an Escalation Event for the resolution\n var ev = new GlideRecord('u_esc_escalation_event');\n ev.initialize();\n ev.setValue('u_escalation_record', current.getUniqueValue());\n _ewmLog('u_esc_escalation_event', 'u_escalation_record', '', current.getUniqueValue(), '');\n\n ev.setValue('u_event_type', '5');\n _ewmLog('u_esc_escalation_event', 'u_event_type', '', '5', '');\n\n ev.setValue('u_event_notes', 'Escalation resolved and incident report synced');\n _ewmLog('u_esc_escalation_event', 'u_event_notes', '', 'Escalation resolved and incident report synced', '');\n\n try {\n var r2 = ev.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + ev.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert a Notification Log for resolution notice\n var nl = new GlideRecord('u_esc_notification_log');\n nl.initialize();\n nl.setValue('u_escalation_record', current.getUniqueValue());\n _ewmLog('u_esc_notification_log', 'u_escalation_record', '', current.getUniqueValue(), '');\n\n nl.setValue('u_notification_type', '3');\n _ewmLog('u_esc_notification_log', 'u_notification_type', '', '3', '');\n\n nl.setValue('u_subject', 'Escalation ' + current.getValue('u_number') + ' has been resolved');\n _ewmLog('u_esc_notification_log', 'u_subject', '', 'Escalation ' + current.getValue('u_number') + ' has been resolved', '');\n\n try {\n var r3 = nl.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + nl.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "after_event_insert_update_responder", "fires_on_table": "u_esc_escalation_event", "filter_condition": "u_event_type=5", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the on-call responder linked via u_responder_at_event\n var responderSysId = current.getValue('u_responder_at_event');\n if (responderSysId) {\n var grResp = new GlideRecord('u_esc_oncall_responder');\n if (grResp.get(responderSysId)) {\n var oldCount = grResp.getValue('u_active_escalation_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grResp.setValue('u_active_escalation_count', newCount);\n _ewmLog('u_esc_oncall_responder', 'u_active_escalation_count', oldCount, String(newCount), '');\n\n var oldStatus = grResp.getValue('u_availability_status');\n grResp.setValue('u_availability_status', '2');\n _ewmLog('u_esc_oncall_responder', 'u_availability_status', oldStatus, '2', '');\n\n try {\n var r1 = grResp.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_esc_oncall_responder: ' + grResp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update SLA tracker records linked to the escalation record\n var escRecSysId = current.getValue('u_escalation_record');\n if (escRecSysId) {\n var grSla = new GlideRecord('u_esc_sla_tracker');\n grSla.addQuery('u_escalation_record', escRecSysId);\n grSla.query();\n while (grSla.next()) {\n var oldSlaStatus = grSla.getValue('u_sla_status');\n grSla.setValue('u_sla_status', '2');\n _ewmLog('u_esc_sla_tracker', 'u_sla_status', oldSlaStatus, '2', '');\n try {\n var r2 = grSla.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_esc_sla_tracker: ' + grSla.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "sla_at_risk_notify_and_update_ir", "fires_on_table": "u_esc_sla_tracker", "filter_condition": "u_sla_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Incident Report to reflect escalation urgency\n var escRecSys = current.getValue('u_escalation_record');\n if (escRecSys) {\n var escGr = new GlideRecord('u_esc_escalation_record');\n if (escGr.get(escRecSys)) {\n var irRef = escGr.getValue('u_incident_report');\n if (irRef) {\n var irGr = new GlideRecord('u_esc_incident_report');\n if (irGr.get(irRef)) {\n var oldStatus = irGr.getValue('u_resolution_status');\n irGr.setValue('u_resolution_status', '2');\n _ewmLog('u_esc_incident_report', 'u_resolution_status', oldStatus, irGr.getValue('u_resolution_status'), '');\n\n var oldScope = irGr.getValue('u_impact_scope');\n irGr.setValue('u_impact_scope', 'SLA At Risk - Escalation priority elevated');\n _ewmLog('u_esc_incident_report', 'u_impact_scope', oldScope, irGr.getValue('u_impact_scope'), '');\n\n var oldNotes = irGr.getValue('u_first_line_notes');\n irGr.setValue('u_first_line_notes', 'SLA at risk detected; incident requires immediate attention');\n _ewmLog('u_esc_incident_report', 'u_first_line_notes', oldNotes, irGr.getValue('u_first_line_notes'), '');\n\n try {\n var r1 = irGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + irGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a notification log entry for the SLA at-risk alert\n var nlGr = new GlideRecord('u_esc_notification_log');\n nlGr.initialize();\n nlGr.setValue('u_escalation_record', escRecSys);\n _ewmLog('u_esc_notification_log', 'u_escalation_record', '', escRecSys, '');\n\n nlGr.setValue('u_notification_type', '4');\n _ewmLog('u_esc_notification_log', 'u_notification_type', '', '4', '');\n\n nlGr.setValue('u_subject', 'SLA At Risk - Immediate action required for escalation ' + escGr.getValue('u_number'));\n _ewmLog('u_esc_notification_log', 'u_subject', '', 'SLA At Risk - Immediate action required for escalation ' + escGr.getValue('u_number'), '');\n\n try {\n var r2 = nlGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + nlGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "create_esc_record_on_ir_in_progress", "fires_on_table": "u_esc_incident_report", "filter_condition": "u_resolution_statusCHANGESTO2^u_requires_escalation=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When an incident report moves to In Progress and requires escalation,\n // create a new Escalation Record to track the escalation lifecycle.\n var gr = new GlideRecord('u_esc_escalation_record');\n gr.initialize();\n\n // Set state to Pending (1)\n gr.setValue('u_state', '1');\n _ewmLog('u_esc_escalation_record', 'u_state', '', '1', '');\n\n // Set severity based on the incident's initial severity\n var incSeverity = current.getValue('u_initial_severity') || '3';\n gr.setValue('u_severity', incSeverity);\n _ewmLog('u_esc_escalation_record', 'u_severity', '', incSeverity, '');\n\n // Set the escalation trigger time to now\n var nowDT = new GlideDateTime().getDisplayValue();\n gr.setValue('u_escalation_trigger_time', nowDT);\n _ewmLog('u_esc_escalation_record', 'u_escalation_trigger_time', '', nowDT, '');\n\n // Set initial tier level to 1\n gr.setValue('u_current_tier_level', '1');\n _ewmLog('u_esc_escalation_record', 'u_current_tier_level', '', '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_esc_record_set_defaults", "fires_on_table": "u_esc_escalation_record", "filter_condition": "u_severity=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-insert BR: When a critical severity escalation record is created,\n // set default state, tier level, re-escalation count, and trigger time on current record.\n // Also update the assigned support tier to reflect active escalation handling.\n\n // 1. Set u_state to Escalated (2) for critical incidents\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '2');\n _ewmLog('u_esc_escalation_record', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Set u_current_tier_level to 2 (skip tier 1 per business constraint for critical)\n var oldTier = current.getValue('u_current_tier_level');\n current.setValue('u_current_tier_level', '2');\n _ewmLog('u_esc_escalation_record', 'u_current_tier_level', oldTier, current.getValue('u_current_tier_level'), '');\n\n // 3. Set u_re_escalation_count to 0\n var oldReEsc = current.getValue('u_re_escalation_count');\n current.setValue('u_re_escalation_count', '0');\n _ewmLog('u_esc_escalation_record', 'u_re_escalation_count', oldReEsc, current.getValue('u_re_escalation_count'), '');\n\n // 4. Update the assigned support tier to note active escalation handling\n var tierRef = current.getValue('u_assigned_tier');\n if (tierRef) {\n var gr = new GlideRecord('u_esc_support_tier');\n gr.addQuery('sys_id', tierRef);\n gr.query();\n if (gr.next()) {\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Critical escalation assigned - immediate response required');\n _ewmLog('u_esc_support_tier', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "tier_notes_update_postmortem_notify", "fires_on_table": "u_esc_support_tier", "filter_condition": "u_notesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a post-mortem draft record linked to the escalation policy of this support tier\n var pm = new GlideRecord('u_esc_postmortem');\n pm.initialize();\n pm.setValue('u_incident_summary', 'Support tier notes updated for: ' + current.getValue('u_name'));\n _ewmLog('u_esc_postmortem', 'u_incident_summary', '', pm.getValue('u_incident_summary'), '');\n pm.setValue('u_postmortem_status', '1');\n _ewmLog('u_esc_postmortem', 'u_postmortem_status', '', '1', '');\n try {\n var r1 = pm.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + pm.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a notification log entry to alert stakeholders about the tier update\n var nl = new GlideRecord('u_esc_notification_log');\n nl.initialize();\n nl.setValue('u_subject', 'Tier update notification for ' + current.getValue('u_name'));\n _ewmLog('u_esc_notification_log', 'u_subject', '', nl.getValue('u_subject'), '');\n nl.setValue('u_delivery_status', '4');\n _ewmLog('u_esc_notification_log', 'u_delivery_status', '', '4', '');\n try {\n var r2 = nl.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + nl.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_esc_notification_log", "documentkey": "4cbd9dad01b143103e48918ce4a0a640", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_esc_escalation_event", "documentkey": "ccbd99ad01b143103e48918ce4a0a6ca", "fieldname": "u_auto_triggered", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_esc_notification_log", "documentkey": "4cbd9dad01b143103e48918ce4a0a640", "fieldname": "u_acknowledged_by_recipient", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_esc_notification_log", "documentkey": "4cbd9dad01b143103e48918ce4a0a640", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_esc_escalation_event", "documentkey": "ccbd99ad01b143103e48918ce4a0a6ca", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_esc_incident_report", "documentkey": "439dd9ad01b143103e48918ce4a0a65a", "fieldname": "u_resolved_time", "oldvalue": "", "newvalue": "2024-01-15 16:30:00"}, {"tablename": "u_esc_escalation_event", "documentkey": "ccbd99ad01b143103e48918ce4a0a6ca", "fieldname": "u_event_notes", "oldvalue": "", "newvalue": "Escalation resolved and incident report synced"}, {"tablename": "u_esc_notification_log", "documentkey": "4cbd9dad01b143103e48918ce4a0a640", "fieldname": "u_notification_channel", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_esc_escalation_record", "documentkey": "579dd9ad01b143103e48918ce4a0a65d", "fieldname": "u_state", "oldvalue": "2", "newvalue": "5"}, {"tablename": "u_esc_escalation_event", "documentkey": "ccbd99ad01b143103e48918ce4a0a6ca", "fieldname": "u_escalation_record", "oldvalue": "", "newvalue": "579dd9ad01b143103e48918ce4a0a65d"}, {"tablename": "u_esc_incident_report", "documentkey": "439dd9ad01b143103e48918ce4a0a65a", "fieldname": "u_resolution_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_esc_notification_log", "documentkey": "4cbd9dad01b143103e48918ce4a0a640", "fieldname": "u_subject", "oldvalue": "", "newvalue": "Escalation ESC0002001 has been resolved"}, {"tablename": "u_esc_escalation_event", "documentkey": "ccbd99ad01b143103e48918ce4a0a6ca", "fieldname": "u_acknowledged_by_responder", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_esc_notification_log", "documentkey": "4cbd9dad01b143103e48918ce4a0a640", "fieldname": "u_escalation_record", "oldvalue": "", "newvalue": "579dd9ad01b143103e48918ce4a0a65d"}, {"tablename": "u_esc_notification_log", "documentkey": "4cbd9dad01b143103e48918ce4a0a640", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "00bd99ad01b143103e48918ce4a0a6c7", "u_br_name": "after_resolve_sync_and_log", "u_table_name": "u_esc_incident_report", "u_field_name": "u_resolution_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:42:24"}, {"sys_id": "04bd99ad01b143103e48918ce4a0a6c9", "u_br_name": "after_resolve_sync_and_log", "u_table_name": "u_esc_escalation_event", "u_field_name": "u_escalation_record", "u_old_value": "", "u_new_value": "579dd9ad01b143103e48918ce4a0a65d", "u_error": "", "sys_created_on": "2026-06-30 11:42:24"}, {"sys_id": "40bd99ad01b143103e48918ce4a0a6cc", "u_br_name": "after_event_insert_update_responder", "u_table_name": "u_esc_notification_log", "u_field_name": "u_escalation_record", "u_old_value": "", "u_new_value": "579dd9ad01b143103e48918ce4a0a65d", "u_error": "", "sys_created_on": "2026-06-30 11:42:24"}, {"sys_id": "4cbd99ad01b143103e48918ce4a0a6c9", "u_br_name": "after_resolve_sync_and_log", "u_table_name": "u_esc_escalation_event", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 11:42:24"}, {"sys_id": "84bd99ad01b143103e48918ce4a0a6ca", "u_br_name": "after_resolve_sync_and_log", "u_table_name": "u_esc_escalation_event", "u_field_name": "u_event_notes", "u_old_value": "", "u_new_value": "Escalation resolved and incident report synced", "u_error": "", "sys_created_on": "2026-06-30 11:42:24"}, {"sys_id": "88bd99ad01b143103e48918ce4a0a6c7", "u_br_name": "after_resolve_sync_and_log", "u_table_name": "u_esc_incident_report", "u_field_name": "u_resolved_time", "u_old_value": "", "u_new_value": "2024-01-15 16:30:00", "u_error": "", "sys_created_on": "2026-06-30 11:42:24"}, {"sys_id": "88bd99ad01b143103e48918ce4a0a6cc", "u_br_name": "after_event_insert_update_responder", "u_table_name": "u_esc_notification_log", "u_field_name": "u_notification_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:42:24"}, {"sys_id": "c0bd99ad01b143103e48918ce4a0a6cd", "u_br_name": "after_event_insert_update_responder", "u_table_name": "u_esc_notification_log", "u_field_name": "u_subject", "u_old_value": "", "u_new_value": "Escalation ESC0002001 has been resolved", "u_error": "", "sys_created_on": "2026-06-30 11:42:24"}], "metadata": "{\"domain\": \"incident_escalation\", \"primary_table\": \"u_esc_escalation_record\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 15}"} {"tool_name": "update_invr_replenishment_request", "parameters": "{\"table_name\": \"u_invr_replenishment_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"REP0010042\", \"u_estimated_unit_cost\": \"320\", \"u_required_by_date\": \"2025-07-22\", \"u_manager_approval_required\": \"true\", \"u_state\": \"3\", \"u_supplier\": \"e0e805a901bd03103e48918ce4a0a679\", \"sys_mod_count\": \"1\", \"u_high_value_flag\": \"true\", \"sys_updated_on\": \"2026-06-30 10:11:50\", \"sys_tags\": \"\", \"u_requested_quantity\": \"50\", \"u_priority\": \"1\", \"sys_id\": \"68e805a901bd03103e48918ce4a0a698\", \"u_warehouse_location\": \"24e805a901bd03103e48918ce4a0a681\", \"sys_updated_by\": \"admin\", \"u_cancellation_reason\": \"\", \"sys_created_on\": \"2026-06-30 10:11:30\", \"u_justification\": \"Critical stock below reorder threshold - production line at risk\", \"u_requested_date\": \"2025-07-15\", \"u_inventory_item\": \"68e805a901bd03103e48918ce4a0a684\", \"u_total_estimated_cost\": \"16000\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"supplier_main\": {\"u_name\": \"Cascade Test Supplier Alpha\", \"u_notes\": \"Critical replenishment REP0010042 approved - expedite delivery\", \"u_contact_phone\": \"+1-555-0199\", \"u_supplier_code\": \"SUP-CSC-001\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:11:50\", \"sys_tags\": \"\", \"u_performance_rating\": \"4.5\", \"u_is_active\": \"true\", \"sys_id\": \"e0e805a901bd03103e48918ce4a0a679\", \"u_contact_name\": \"Diana Reeves\", \"u_contract_expiry_date\": \"2026-12-31\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"diana.reeves@supplieralpha.com\", \"sys_created_on\": \"2026-06-30 10:11:29\", \"u_avg_delivery_days\": \"7\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\", \"u_contract_approved\": \"true\"}, \"warehouse_central\": {\"u_name\": \"Central Warehouse East\", \"u_accepts_direct_delivery\": \"true\", \"u_city\": \"Columbus\", \"u_location_type\": \"1\", \"u_address\": \"500 Industrial Blvd\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:11:50\", \"u_manager_email\": \"robert.chen@warehouse.com\", \"sys_tags\": \"\", \"u_operating_hours\": \"06:00-22:00\", \"u_manager_name\": \"Robert Chen\", \"u_is_active\": \"true\", \"sys_id\": \"24e805a901bd03103e48918ce4a0a681\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:11:29\", \"u_location_code\": \"WH-EAST-01\", \"u_storage_capacity\": \"5000\", \"sys_created_by\": \"admin\", \"u_region\": \"Midwest\"}, \"item_category\": {\"u_name\": \"Industrial Components\", \"u_category_code\": \"IND-COMP\", \"u_default_lead_time_days\": \"10\", \"u_storage_class\": \"1\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_review_frequency_days\": \"30\", \"u_max_reorder_multiplier\": \"3\", \"sys_updated_on\": \"2026-06-30 10:11:30\", \"sys_tags\": \"\", \"u_requires_manager_approval\": \"true\", \"sys_id\": \"28e805a901bd03103e48918ce4a0a67c\", \"u_description\": \"High-value industrial components\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"100\", \"sys_created_on\": \"2026-06-30 10:11:30\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"inv_item_main\": {\"u_avg_monthly_consumption\": \"8.5\", \"u_name\": \"Precision Servo Motor Box\", \"u_reorder_threshold\": \"50\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:11:50\", \"u_unit_of_measure\": \"4\", \"sys_tags\": \"\", \"u_current_stock_level\": \"15\", \"u_is_high_value\": \"true\", \"u_category\": \"28e805a901bd03103e48918ce4a0a67c\", \"u_item_code\": \"ITM-HV-0042\", \"u_storage_requirements\": \"Dry storage, temperature controlled\", \"sys_id\": \"68e805a901bd03103e48918ce4a0a684\", \"u_description\": \"High-value precision servo motor packaged in boxes\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:11:30\", \"u_preferred_supplier\": \"e0e805a901bd03103e48918ce4a0a679\", \"u_lead_time_days\": \"14\", \"u_active\": \"true\", \"u_standard_unit_cost\": \"250\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_invr_replenishment_request\": {\"u_number\": {\"type\": \"str\"}, \"u_inventory_item\": {\"FK\": \"u_invr_inventory_item\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_warehouse_location\": {\"FK\": \"u_invr_warehouse_location\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_quantity\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_unit_cost\": {\"type\": \"decimal\"}, \"u_total_estimated_cost\": {\"type\": \"decimal\"}, \"u_high_value_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_invr_inventory_item\": {\"u_item_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_invr_item_category\"}, \"u_description\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_current_stock_level\": {\"type\": \"int\"}, \"u_reorder_threshold\": {\"type\": \"int\"}, \"u_avg_monthly_consumption\": {\"type\": \"decimal\"}, \"u_standard_unit_cost\": {\"type\": \"decimal\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_preferred_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_storage_requirements\": {\"type\": \"str\"}}, \"u_invr_supplier\": {\"u_name\": {\"type\": \"str\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_contract_approved\": {\"type\": \"bool\"}, \"u_contract_expiry_date\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_avg_delivery_days\": {\"type\": \"int\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_invr_warehouse_location\": {\"u_name\": {\"type\": \"str\"}, \"u_location_code\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_storage_capacity\": {\"type\": \"int\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_manager_email\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accepts_direct_delivery\": {\"type\": \"bool\"}, \"u_operating_hours\": {\"type\": \"str\"}}, \"u_invr_stock_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"int\"}, \"u_quantity_accepted\": {\"type\": \"int\"}, \"u_quantity_rejected\": {\"type\": \"int\"}, \"u_condition\": {\"type\": \"str\"}, \"u_delivery_note_ref\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_actual_unit_cost\": {\"type\": \"decimal\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_stock_updated\": {\"type\": \"bool\"}}, \"u_invr_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_ordered_quantity\": {\"type\": \"int\"}, \"u_total_order_value\": {\"type\": \"decimal\"}, \"u_po_status\": {\"type\": \"str\"}, \"u_supplier_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_special_instructions\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}, \"u_delivery_confirmed\": {\"type\": \"bool\"}}, \"u_invr_approval_record\": {\"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_decision\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_quantity_approved\": {\"type\": \"int\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_is_manager_approval\": {\"type\": \"bool\"}, \"u_approved_cost\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_invr_escalation\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalated_date\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_assigned_manager\": {\"type\": \"str\"}, \"u_escalation_status\": {\"type\": \"str\"}, \"u_days_overdue\": {\"type\": \"int\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_priority_override\": {\"type\": \"bool\"}}, \"u_invr_recall_process\": {\"u_recall_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_purchase_order\": {\"FK\": \"u_invr_purchase_order\"}, \"u_recall_reason\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_initiated_by\": {\"type\": \"str\"}, \"u_recall_status\": {\"type\": \"str\"}, \"u_supplier_notified\": {\"type\": \"bool\"}, \"u_supplier_notification_date\": {\"type\": \"str\"}, \"u_goods_returned\": {\"type\": \"bool\"}, \"u_financial_impact\": {\"type\": \"decimal\"}, \"u_resolution_summary\": {\"type\": \"str\"}}, \"u_invr_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_invr_item_category\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_default_lead_time_days\": {\"type\": \"int\"}, \"u_storage_class\": {\"type\": \"str\"}, \"u_max_reorder_multiplier\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_review_frequency_days\": {\"type\": \"int\"}}}", "business_rules": [{"name": "approved_critical_cascade_actions", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_stateCHANGESTO3^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an approval record to document the approved decision\n var grApproval = new GlideRecord('u_invr_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_replenishment_request', current.getUniqueValue());\n grApproval.setValue('u_decision', '2');\n grApproval.setValue('u_approver_role', '3');\n grApproval.setValue('u_comments', 'Auto-approved critical replenishment request ' + current.getValue('u_number'));\n grApproval.setValue('u_quantity_approved', current.getValue('u_requested_quantity'));\n grApproval.setValue('u_is_manager_approval', 'true');\n _ewmLog('u_invr_approval_record', 'u_decision', '', '2', '');\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) { _ewmLog('','','','', 'GR insert failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked inventory item to expedite lead time for critical request\n var itemRef = current.getValue('u_inventory_item');\n if (itemRef) {\n var grItem = new GlideRecord('u_invr_inventory_item');\n grItem.addQuery('sys_id', itemRef);\n grItem.query();\n if (grItem.next()) {\n var oldLead = grItem.getValue('u_lead_time_days');\n grItem.setValue('u_lead_time_days', 2);\n _ewmLog('u_invr_inventory_item', 'u_lead_time_days', oldLead, '2', '');\n try {\n var rItem = grItem.update();\n if (!rItem) { _ewmLog('','','','', 'GR update failed: ' + grItem.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update the linked supplier notes to flag the incoming critical order\n var supplierRef = current.getValue('u_supplier');\n if (supplierRef) {\n var grSupplier = new GlideRecord('u_invr_supplier');\n grSupplier.addQuery('sys_id', supplierRef);\n grSupplier.query();\n if (grSupplier.next()) {\n var oldNotes = grSupplier.getValue('u_notes');\n grSupplier.setValue('u_notes', 'Critical replenishment ' + current.getValue('u_number') + ' approved - expedite delivery');\n _ewmLog('u_invr_supplier', 'u_notes', oldNotes, grSupplier.getValue('u_notes'), '');\n try {\n var rSupplier = grSupplier.update();\n if (!rSupplier) { _ewmLog('','','','', 'GR update failed: ' + grSupplier.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "set_item_thresholds_on_hv_update", "fires_on_table": "u_invr_inventory_item", "filter_condition": "u_is_high_value=true^u_active=true^u_unit_of_measure=4", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_invr_inventory_item: when a high-value, active item measured in Boxes is updated,\n // adjust reorder threshold, lead time days, and standard unit cost on the item,\n // and update the preferred supplier's warehouse location capacity and manager info.\n\n // 1. Set reorder_threshold to 50 for high-value box items\n var oldThreshold = current.getValue('u_reorder_threshold');\n current.setValue('u_reorder_threshold', 50);\n _ewmLog('u_invr_inventory_item', 'u_reorder_threshold', oldThreshold, current.getValue('u_reorder_threshold'), '');\n\n // 2. Set lead_time_days to 14 for high-value items\n var oldLead = current.getValue('u_lead_time_days');\n current.setValue('u_lead_time_days', 14);\n _ewmLog('u_invr_inventory_item', 'u_lead_time_days', oldLead, current.getValue('u_lead_time_days'), '');\n\n // 3. Set standard_unit_cost to 250.00 as baseline for high-value box items\n var oldCost = current.getValue('u_standard_unit_cost');\n current.setValue('u_standard_unit_cost', 250.00);\n _ewmLog('u_invr_inventory_item', 'u_standard_unit_cost', oldCost, current.getValue('u_standard_unit_cost'), '');\n\n // 4. Update the warehouse location associated via preferred_supplier lookup\n // Find warehouse locations and flag them for direct delivery with updated capacity\n var whGr = new GlideRecord('u_invr_warehouse_location');\n whGr.addQuery('u_is_active', 'true');\n whGr.setLimit(1);\n whGr.query();\n if (whGr.next()) {\n var oldCapacity = whGr.getValue('u_storage_capacity');\n whGr.setValue('u_storage_capacity', 5000);\n _ewmLog('u_invr_warehouse_location', 'u_storage_capacity', oldCapacity, whGr.getValue('u_storage_capacity'), '');\n\n var oldDirectDel = whGr.getValue('u_accepts_direct_delivery');\n whGr.setValue('u_accepts_direct_delivery', 'true');\n _ewmLog('u_invr_warehouse_location', 'u_accepts_direct_delivery', oldDirectDel, whGr.getValue('u_accepts_direct_delivery'), '');\n\n try {\n var r = whGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + whGr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "wh_update_create_stock_receipt", "fires_on_table": "u_invr_warehouse_location", "filter_condition": "u_is_active=true^u_location_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_invr_stock_receipt');\n gr.initialize();\n\n gr.setValue('u_received_by', current.getValue('u_manager_name'));\n _ewmLog('u_invr_stock_receipt', 'u_received_by', '', current.getValue('u_manager_name'), '');\n\n gr.setValue('u_condition', '1');\n _ewmLog('u_invr_stock_receipt', 'u_condition', '', '1', '');\n\n gr.setValue('u_stock_updated', 'false');\n _ewmLog('u_invr_stock_receipt', 'u_stock_updated', '', 'false', '');\n\n gr.setValue('u_quantity_received', '0');\n _ewmLog('u_invr_stock_receipt', 'u_quantity_received', '', '0', '');\n\n gr.setValue('u_discrepancy_notes', 'Auto-created from warehouse location update: ' + current.getValue('u_location_code'));\n _ewmLog('u_invr_stock_receipt', 'u_discrepancy_notes', '', 'Auto-created from warehouse location update: ' + current.getValue('u_location_code'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_invr_approval_record", "documentkey": "25f805a901bd03103e48918ce4a0a6a2", "fieldname": "u_is_manager_approval", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_stock_receipt", "documentkey": "a1f8c5a901bd03103e48918ce4a0a670", "fieldname": "u_quantity_received", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_approval_record", "documentkey": "25f805a901bd03103e48918ce4a0a6a2", "fieldname": "u_approver_role", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_invr_warehouse_location", "documentkey": "24e805a901bd03103e48918ce4a0a681", "fieldname": "u_accepts_direct_delivery", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_invr_stock_receipt", "documentkey": "a1f8c5a901bd03103e48918ce4a0a670", "fieldname": "u_discrepancy_notes", "oldvalue": "", "newvalue": "Auto-created from warehouse location update: WH-EAST-01"}, {"tablename": "u_invr_inventory_item", "documentkey": "68e805a901bd03103e48918ce4a0a684", "fieldname": "u_reorder_threshold", "oldvalue": "20", "newvalue": "50"}, {"tablename": "u_invr_approval_record", "documentkey": "25f805a901bd03103e48918ce4a0a6a2", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-approved critical replenishment request REP0010042"}, {"tablename": "u_invr_stock_receipt", "documentkey": "a1f8c5a901bd03103e48918ce4a0a670", "fieldname": "u_stock_updated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_replenishment_request", "documentkey": "68e805a901bd03103e48918ce4a0a698", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_invr_warehouse_location", "documentkey": "24e805a901bd03103e48918ce4a0a681", "fieldname": "u_storage_capacity", "oldvalue": "10000", "newvalue": "5000"}, {"tablename": "u_invr_stock_receipt", "documentkey": "a1f8c5a901bd03103e48918ce4a0a670", "fieldname": "u_condition", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_inventory_item", "documentkey": "68e805a901bd03103e48918ce4a0a684", "fieldname": "u_lead_time_days", "oldvalue": "10", "newvalue": "14"}, {"tablename": "u_invr_approval_record", "documentkey": "25f805a901bd03103e48918ce4a0a6a2", "fieldname": "u_quantity_approved", "oldvalue": "", "newvalue": "50"}, {"tablename": "u_invr_stock_receipt", "documentkey": "a1f8c5a901bd03103e48918ce4a0a670", "fieldname": "u_received_by", "oldvalue": "", "newvalue": "Robert Chen"}, {"tablename": "u_invr_approval_record", "documentkey": "25f805a901bd03103e48918ce4a0a6a2", "fieldname": "u_decision", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_invr_stock_receipt", "documentkey": "a1f8c5a901bd03103e48918ce4a0a670", "fieldname": "u_quantity_rejected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_inventory_item", "documentkey": "68e805a901bd03103e48918ce4a0a684", "fieldname": "u_standard_unit_cost", "oldvalue": "320", "newvalue": "250"}, {"tablename": "u_invr_approval_record", "documentkey": "25f805a901bd03103e48918ce4a0a6a2", "fieldname": "u_replenishment_request", "oldvalue": "", "newvalue": "68e805a901bd03103e48918ce4a0a698"}, {"tablename": "u_invr_supplier", "documentkey": "e0e805a901bd03103e48918ce4a0a679", "fieldname": "u_notes", "oldvalue": "Standard delivery terms apply", "newvalue": "Critical replenishment REP0010042 approved - expedite delivery"}], "ewm_logs": [{"sys_id": "21f8c5a901bd03103e48918ce4a0a66f", "u_br_name": "wh_update_create_stock_receipt", "u_table_name": "u_invr_stock_receipt", "u_field_name": "u_quantity_received", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "25f805a901bd03103e48918ce4a0a6a3", "u_br_name": "approved_critical_cascade_actions", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_lead_time_days", "u_old_value": "10", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "25f805a901bd03103e48918ce4a0a6a4", "u_br_name": "set_item_thresholds_on_hv_update", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_reorder_threshold", "u_old_value": "20", "u_new_value": "50", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "2df8c5a901bd03103e48918ce4a0a66b", "u_br_name": "set_item_thresholds_on_hv_update", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_accepts_direct_delivery", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "61f8c5a901bd03103e48918ce4a0a672", "u_br_name": "wh_update_create_stock_receipt", "u_table_name": "u_invr_supplier", "u_field_name": "u_notes", "u_old_value": "Standard delivery terms apply", "u_new_value": "Critical replenishment REP0010042 approved - expedite delivery", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "65f8c5a901bd03103e48918ce4a0a66d", "u_br_name": "wh_update_create_stock_receipt", "u_table_name": "u_invr_stock_receipt", "u_field_name": "u_received_by", "u_old_value": "", "u_new_value": "Robert Chen", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "69f8c5a901bd03103e48918ce4a0a66f", "u_br_name": "wh_update_create_stock_receipt", "u_table_name": "u_invr_stock_receipt", "u_field_name": "u_discrepancy_notes", "u_old_value": "", "u_new_value": "Auto-created from warehouse location update: WH-EAST-01", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "6df8c5a901bd03103e48918ce4a0a669", "u_br_name": "set_item_thresholds_on_hv_update", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_lead_time_days", "u_old_value": "2", "u_new_value": "14", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "a1f8c5a901bd03103e48918ce4a0a66b", "u_br_name": "set_item_thresholds_on_hv_update", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_storage_capacity", "u_old_value": "10000", "u_new_value": "5000", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "a5f805a901bd03103e48918ce4a0a6a1", "u_br_name": "approved_critical_cascade_actions", "u_table_name": "u_invr_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "adf8c5a901bd03103e48918ce4a0a66d", "u_br_name": "wh_update_create_stock_receipt", "u_table_name": "u_invr_stock_receipt", "u_field_name": "u_condition", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "e5f8c5a901bd03103e48918ce4a0a66a", "u_br_name": "set_item_thresholds_on_hv_update", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_standard_unit_cost", "u_old_value": "320", "u_new_value": "250", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}, {"sys_id": "e5f8c5a901bd03103e48918ce4a0a66e", "u_br_name": "wh_update_create_stock_receipt", "u_table_name": "u_invr_stock_receipt", "u_field_name": "u_stock_updated", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:11:50"}], "metadata": "{\"domain\": \"inventory_replenishment\", \"primary_table\": \"u_invr_replenishment_request\", \"topology\": [\"linear\"], \"num_brs\": \"3\", \"total_brs_fired\": 3, \"expected_br_count\": 3, \"all_brs_fired\": true, \"audit_count\": 19}"} {"tool_name": "insert_invr_replenishment_request", "parameters": "{\"table_name\": \"u_invr_replenishment_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"REP0012345\", \"u_inventory_item\": \"@inventory_item_main.sys_id\", \"u_supplier\": \"@supplier_main.sys_id\", \"u_warehouse_location\": \"@warehouse_main.sys_id\", \"u_priority\": \"1\", \"u_high_value_flag\": \"true\", \"u_state\": \"2\", \"u_requested_quantity\": 50, \"u_requested_date\": \"2025-01-15\", \"u_required_by_date\": \"2025-02-01\", \"u_estimated_unit_cost\": 1375.0, \"u_total_estimated_cost\": 68750.0, \"u_manager_approval_required\": \"false\", \"u_justification\": \"Stock below reorder threshold for critical production line component\"}}", "seed_data": null, "supporting_data": "{\"supplier_main\": {\"u_name\": \"Precision Components Ltd\", \"u_notes\": \"ALERT: Critical high-value replenishment request REP0012345 pending approval\", \"u_contact_phone\": \"+1-555-0142\", \"u_supplier_code\": \"SUP-PC-001\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:16:53\", \"sys_tags\": \"\", \"u_performance_rating\": \"4.7\", \"u_is_active\": \"true\", \"sys_id\": \"220a01ad01bd03103e48918ce4a0a60c\", \"u_contact_name\": \"Margaret Chen\", \"u_contract_expiry_date\": \"2026-03-31\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"m.chen@precisioncomponents.com\", \"sys_created_on\": \"2026-06-30 10:16:33\", \"u_avg_delivery_days\": \"5\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\", \"u_contract_approved\": \"true\"}, \"warehouse_main\": {\"u_name\": \"Central Distribution Hub Alpha\", \"u_accepts_direct_delivery\": \"true\", \"u_city\": \"Columbus\", \"u_location_type\": \"1\", \"u_address\": \"1200 Industrial Parkway\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:16:53\", \"u_manager_email\": \"d.torres@warehouse.com\", \"sys_tags\": \"\", \"u_operating_hours\": \"Mon-Sat 06:00-22:00\", \"u_manager_name\": \"David Torres\", \"u_is_active\": \"true\", \"sys_id\": \"e60a01ad01bd03103e48918ce4a0a612\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:16:33\", \"u_location_code\": \"WH-ALPHA-01\", \"u_storage_capacity\": \"50000\", \"sys_created_by\": \"admin\", \"u_region\": \"Midwest\"}, \"category_main\": {\"u_name\": \"High-Value Electronics\", \"u_category_code\": \"CAT-HVE-01\", \"u_default_lead_time_days\": \"10\", \"u_storage_class\": \"4\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_review_frequency_days\": \"30\", \"u_max_reorder_multiplier\": \"2\", \"sys_updated_on\": \"2026-06-30 10:16:33\", \"sys_tags\": \"\", \"u_requires_manager_approval\": \"true\", \"sys_id\": \"660a01ad01bd03103e48918ce4a0a60f\", \"u_description\": \"Premium electronic components and assemblies\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"5000\", \"sys_created_on\": \"2026-06-30 10:16:33\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"inventory_item_main\": {\"u_avg_monthly_consumption\": \"8.5\", \"u_name\": \"Industrial Control Module X200\", \"u_reorder_threshold\": \"20\", \"sys_mod_count\": \"2\", \"sys_updated_on\": \"2026-06-30 10:16:53\", \"u_unit_of_measure\": \"1\", \"sys_tags\": \"\", \"u_current_stock_level\": \"62\", \"u_is_high_value\": \"true\", \"u_category\": \"660a01ad01bd03103e48918ce4a0a60f\", \"u_item_code\": \"INV-CTRL-7890\", \"u_storage_requirements\": \"Climate-controlled, anti-static environment\", \"sys_id\": \"2e0a01ad01bd03103e48918ce4a0a615\", \"u_description\": \"High-precision industrial control module for automated assembly lines\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:16:33\", \"u_preferred_supplier\": \"220a01ad01bd03103e48918ce4a0a60c\", \"u_lead_time_days\": \"7\", \"u_active\": \"true\", \"u_standard_unit_cost\": \"1375\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_invr_replenishment_request\": {\"u_number\": {\"type\": \"str\"}, \"u_inventory_item\": {\"FK\": \"u_invr_inventory_item\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_warehouse_location\": {\"FK\": \"u_invr_warehouse_location\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_quantity\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_unit_cost\": {\"type\": \"decimal\"}, \"u_total_estimated_cost\": {\"type\": \"decimal\"}, \"u_high_value_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_invr_inventory_item\": {\"u_item_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_invr_item_category\"}, \"u_description\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_current_stock_level\": {\"type\": \"int\"}, \"u_reorder_threshold\": {\"type\": \"int\"}, \"u_avg_monthly_consumption\": {\"type\": \"decimal\"}, \"u_standard_unit_cost\": {\"type\": \"decimal\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_preferred_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_storage_requirements\": {\"type\": \"str\"}}, \"u_invr_supplier\": {\"u_name\": {\"type\": \"str\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_contract_approved\": {\"type\": \"bool\"}, \"u_contract_expiry_date\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_avg_delivery_days\": {\"type\": \"int\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_invr_warehouse_location\": {\"u_name\": {\"type\": \"str\"}, \"u_location_code\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_storage_capacity\": {\"type\": \"int\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_manager_email\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accepts_direct_delivery\": {\"type\": \"bool\"}, \"u_operating_hours\": {\"type\": \"str\"}}, \"u_invr_stock_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"int\"}, \"u_quantity_accepted\": {\"type\": \"int\"}, \"u_quantity_rejected\": {\"type\": \"int\"}, \"u_condition\": {\"type\": \"str\"}, \"u_delivery_note_ref\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_actual_unit_cost\": {\"type\": \"decimal\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_stock_updated\": {\"type\": \"bool\"}}, \"u_invr_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_ordered_quantity\": {\"type\": \"int\"}, \"u_total_order_value\": {\"type\": \"decimal\"}, \"u_po_status\": {\"type\": \"str\"}, \"u_supplier_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_special_instructions\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}, \"u_delivery_confirmed\": {\"type\": \"bool\"}}, \"u_invr_approval_record\": {\"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_decision\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_quantity_approved\": {\"type\": \"int\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_is_manager_approval\": {\"type\": \"bool\"}, \"u_approved_cost\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_invr_escalation\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalated_date\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_assigned_manager\": {\"type\": \"str\"}, \"u_escalation_status\": {\"type\": \"str\"}, \"u_days_overdue\": {\"type\": \"int\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_priority_override\": {\"type\": \"bool\"}}, \"u_invr_recall_process\": {\"u_recall_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_purchase_order\": {\"FK\": \"u_invr_purchase_order\"}, \"u_recall_reason\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_initiated_by\": {\"type\": \"str\"}, \"u_recall_status\": {\"type\": \"str\"}, \"u_supplier_notified\": {\"type\": \"bool\"}, \"u_supplier_notification_date\": {\"type\": \"str\"}, \"u_goods_returned\": {\"type\": \"bool\"}, \"u_financial_impact\": {\"type\": \"decimal\"}, \"u_resolution_summary\": {\"type\": \"str\"}}, \"u_invr_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_invr_item_category\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_default_lead_time_days\": {\"type\": \"int\"}, \"u_storage_class\": {\"type\": \"str\"}, \"u_max_reorder_multiplier\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_review_frequency_days\": {\"type\": \"int\"}}}", "business_rules": [{"name": "init_critical_replenishment_defaults", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_priority=1^u_high_value_flag=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // BR: When a critical-priority, high-value replenishment request is inserted,\n // auto-set state to Draft, flag manager approval required, set requested_date\n // to today, and populate a default justification.\n\n // 1. Set state to Draft (1)\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '1');\n _ewmLog('u_invr_replenishment_request', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Set manager_approval_required to true (high-value + critical)\n var oldMgr = current.getValue('u_manager_approval_required');\n current.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_invr_replenishment_request', 'u_manager_approval_required', oldMgr, current.getValue('u_manager_approval_required'), '');\n\n // 3. Set requested_date to today\n var oldReqDate = current.getValue('u_requested_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_requested_date', today);\n _ewmLog('u_invr_replenishment_request', 'u_requested_date', oldReqDate, current.getValue('u_requested_date'), '');\n\n // 4. Set default justification for critical high-value items\n var oldJust = current.getValue('u_justification');\n current.setValue('u_justification', 'Critical priority high-value item - expedited procurement review required');\n _ewmLog('u_invr_replenishment_request', 'u_justification', oldJust, current.getValue('u_justification'), '');\n\n})(current, previous);"}, {"name": "set_mgr_approval_on_hv_insert", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_priority=1^u_high_value_flag=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // 1. Set manager_approval_required on current record\n var oldMgr = current.getValue('u_manager_approval_required');\n current.setValue('u_manager_approval_required', 'true');\n _ewmLog(current.getTableName(), 'u_manager_approval_required', oldMgr, current.getValue('u_manager_approval_required'), '');\n\n // 2. Escalate priority to Critical for high-value requests\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog(current.getTableName(), 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 3. Update the linked inventory item to confirm high-value flag and adjust lead time\n var itemRef = current.getValue('u_inventory_item');\n if (itemRef) {\n var gr = new GlideRecord('u_invr_inventory_item');\n gr.addQuery('sys_id', itemRef);\n gr.query();\n if (gr.next()) {\n // Mark item as high value\n var oldIsHV = gr.getValue('u_is_high_value');\n gr.setValue('u_is_high_value', 'true');\n _ewmLog('u_invr_inventory_item', 'u_is_high_value', oldIsHV, gr.getValue('u_is_high_value'), '');\n\n // Set lead time to 14 days for high-value items\n var oldLead = gr.getValue('u_lead_time_days');\n gr.setValue('u_lead_time_days', 14);\n _ewmLog('u_invr_inventory_item', 'u_lead_time_days', oldLead, gr.getValue('u_lead_time_days'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "create_approval_and_flag_supplier", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_priority=1^u_high_value_flag=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a pending approval record for this critical high-value draft request\n var grApproval = new GlideRecord('u_invr_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_replenishment_request', current.getValue('sys_id'));\n _ewmLog('u_invr_approval_record', 'u_replenishment_request', '', current.getValue('sys_id'), '');\n\n grApproval.setValue('u_decision', '1');\n _ewmLog('u_invr_approval_record', 'u_decision', '', '1', '');\n\n grApproval.setValue('u_is_manager_approval', 'true');\n _ewmLog('u_invr_approval_record', 'u_is_manager_approval', '', 'true', '');\n\n grApproval.setValue('u_approver_role', '3');\n _ewmLog('u_invr_approval_record', 'u_approver_role', '', '3', '');\n\n grApproval.setValue('u_comments', 'Auto-created: critical high-value replenishment requires procurement manager sign-off');\n _ewmLog('u_invr_approval_record', 'u_comments', '', 'Auto-created: critical high-value replenishment requires procurement manager sign-off', '');\n\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) {\n _ewmLog('', '', '', '', 'GR insert failed on u_invr_approval_record: ' + grApproval.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the assigned supplier's notes to flag an incoming critical order\n var supplierRef = current.getValue('u_supplier');\n if (supplierRef) {\n var grSupplier = new GlideRecord('u_invr_supplier');\n grSupplier.addQuery('sys_id', supplierRef);\n grSupplier.query();\n if (grSupplier.next()) {\n var oldNotes = grSupplier.getValue('u_notes');\n grSupplier.setValue('u_notes', 'ALERT: Critical high-value replenishment request ' + current.getValue('u_number') + ' pending approval');\n _ewmLog('u_invr_supplier', 'u_notes', oldNotes, grSupplier.getValue('u_notes'), '');\n\n try {\n var rSupplier = grSupplier.update();\n if (!rSupplier) {\n _ewmLog('', '', '', '', 'GR update failed on u_invr_supplier: ' + grSupplier.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "order_dispatched_create_po_update_wh", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_priority=1^u_high_value_flag=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 300, "script": "(function executeRule(current, previous) {\n\n // --- 1. Create a Purchase Order for this critical replenishment request ---\n var grPO = new GlideRecord('u_invr_purchase_order');\n grPO.initialize();\n\n grPO.setValue('u_replenishment_request', current.getValue('sys_id'));\n _ewmLog('u_invr_purchase_order', 'u_replenishment_request', '', current.getValue('sys_id'), '');\n\n grPO.setValue('u_supplier', current.getValue('u_supplier'));\n _ewmLog('u_invr_purchase_order', 'u_supplier', '', current.getValue('u_supplier'), '');\n\n grPO.setValue('u_ordered_quantity', current.getValue('u_requested_quantity'));\n _ewmLog('u_invr_purchase_order', 'u_ordered_quantity', '', current.getValue('u_requested_quantity'), '');\n\n grPO.setValue('u_total_order_value', current.getValue('u_total_estimated_cost'));\n _ewmLog('u_invr_purchase_order', 'u_total_order_value', '', current.getValue('u_total_estimated_cost'), '');\n\n grPO.setValue('u_po_status', '1');\n _ewmLog('u_invr_purchase_order', 'u_po_status', '', '1', '');\n\n grPO.setValue('u_special_instructions', 'CRITICAL priority - expedite delivery');\n _ewmLog('u_invr_purchase_order', 'u_special_instructions', '', 'CRITICAL priority - expedite delivery', '');\n\n try {\n var poResult = grPO.insert();\n if (!poResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_invr_purchase_order: ' + grPO.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // --- 2. Update the Warehouse Location to flag direct delivery acceptance ---\n var whRef = current.getValue('u_warehouse_location');\n if (whRef) {\n var grWH = new GlideRecord('u_invr_warehouse_location');\n grWH.addQuery('sys_id', whRef);\n grWH.query();\n if (grWH.next()) {\n var oldAccepts = grWH.getValue('u_accepts_direct_delivery');\n grWH.setValue('u_accepts_direct_delivery', 'true');\n _ewmLog('u_invr_warehouse_location', 'u_accepts_direct_delivery', oldAccepts, grWH.getValue('u_accepts_direct_delivery'), '');\n\n try {\n var whResult = grWH.update();\n if (!whResult) {\n _ewmLog('', '', '', '', 'GR update failed on u_invr_warehouse_location: ' + grWH.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "fulfilled_request_update_stock", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_priority=1^u_high_value_flag=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a high-value critical replenishment request is inserted,\n // update the linked inventory item's stock level, standard unit cost,\n // and lead time days based on the request data.\n\n var itemRef = current.getValue('u_inventory_item');\n if (!itemRef) {\n _ewmLog('', '', '', '', 'No inventory item linked to replenishment request');\n return;\n }\n\n var gr = new GlideRecord('u_invr_inventory_item');\n gr.addQuery('sys_id', itemRef);\n gr.query();\n if (gr.next()) {\n // 1. Increase current stock level by requested quantity\n var oldStock = gr.getValue('u_current_stock_level');\n var reqQty = parseInt(current.getValue('u_requested_quantity'), 10) || 0;\n var newStock = (parseInt(oldStock, 10) || 0) + reqQty;\n gr.setValue('u_current_stock_level', newStock);\n _ewmLog('u_invr_inventory_item', 'u_current_stock_level', oldStock, String(newStock), '');\n\n // 2. Update standard unit cost from the estimated unit cost on the request\n var oldCost = gr.getValue('u_standard_unit_cost');\n var estCost = current.getValue('u_estimated_unit_cost') || '0';\n gr.setValue('u_standard_unit_cost', estCost);\n _ewmLog('u_invr_inventory_item', 'u_standard_unit_cost', oldCost, estCost, '');\n\n // 3. Update lead time days to reflect actual turnaround\n var oldLead = gr.getValue('u_lead_time_days');\n gr.setValue('u_lead_time_days', 7);\n _ewmLog('u_invr_inventory_item', 'u_lead_time_days', oldLead, '7', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Inventory item not found for sys_id: ' + itemRef);\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Critical priority high-value item - expedited procurement review required"}, {"tablename": "u_invr_inventory_item", "documentkey": "2e0a01ad01bd03103e48918ce4a0a615", "fieldname": "u_standard_unit_cost", "oldvalue": "1250", "newvalue": "1375"}, {"tablename": "u_invr_supplier", "documentkey": "220a01ad01bd03103e48918ce4a0a60c", "fieldname": "u_notes", "oldvalue": "Preferred supplier for high-value electronic components", "newvalue": "ALERT: Critical high-value replenishment request REP0012345 pending approval"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_manager_approval_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_supplier", "oldvalue": "", "newvalue": "220a01ad01bd03103e48918ce4a0a60c"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_requested_quantity", "oldvalue": "", "newvalue": "50"}, {"tablename": "u_invr_approval_record", "documentkey": "e71a81ad01bd03103e48918ce4a0a6bb", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-created: critical high-value replenishment requires procurement manager sign-off"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_total_order_value", "oldvalue": "", "newvalue": "68750"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_inventory_item", "oldvalue": "", "newvalue": "2e0a01ad01bd03103e48918ce4a0a615"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_number", "oldvalue": "", "newvalue": "REP0012345"}, {"tablename": "u_invr_warehouse_location", "documentkey": "e60a01ad01bd03103e48918ce4a0a612", "fieldname": "u_accepts_direct_delivery", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_supplier", "oldvalue": "", "newvalue": "220a01ad01bd03103e48918ce4a0a60c"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_delivery_confirmed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_approval_record", "documentkey": "e71a81ad01bd03103e48918ce4a0a6bb", "fieldname": "u_replenishment_request", "oldvalue": "", "newvalue": "ab1a81ad01bd03103e48918ce4a0a6b0"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_currency", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_total_estimated_cost", "oldvalue": "", "newvalue": "68750"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_required_by_date", "oldvalue": "", "newvalue": "2025-02-01"}, {"tablename": "u_invr_inventory_item", "documentkey": "2e0a01ad01bd03103e48918ce4a0a615", "fieldname": "u_is_high_value", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_approval_record", "documentkey": "e71a81ad01bd03103e48918ce4a0a6bb", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_ordered_quantity", "oldvalue": "", "newvalue": "50"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_warehouse_location", "oldvalue": "", "newvalue": "e60a01ad01bd03103e48918ce4a0a612"}, {"tablename": "u_invr_approval_record", "documentkey": "e71a81ad01bd03103e48918ce4a0a6bb", "fieldname": "u_approver_role", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_po_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_inventory_item", "documentkey": "2e0a01ad01bd03103e48918ce4a0a615", "fieldname": "u_current_stock_level", "oldvalue": "12", "newvalue": "62"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_estimated_unit_cost", "oldvalue": "", "newvalue": "1375"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_supplier_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_inventory_item", "documentkey": "2e0a01ad01bd03103e48918ce4a0a615", "fieldname": "u_lead_time_days", "oldvalue": "10", "newvalue": "14"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_high_value_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_approval_record", "documentkey": "e71a81ad01bd03103e48918ce4a0a6bb", "fieldname": "u_is_manager_approval", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_replenishment_request", "oldvalue": "", "newvalue": "ab1a81ad01bd03103e48918ce4a0a6b0"}, {"tablename": "u_invr_replenishment_request", "documentkey": "ab1a81ad01bd03103e48918ce4a0a6b0", "fieldname": "u_requested_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_invr_purchase_order", "documentkey": "271a81ad01bd03103e48918ce4a0a6c1", "fieldname": "u_special_instructions", "oldvalue": "", "newvalue": "CRITICAL priority - expedite delivery"}, {"tablename": "u_invr_inventory_item", "documentkey": "2e0a01ad01bd03103e48918ce4a0a615", "fieldname": "u_lead_time_days", "oldvalue": "14", "newvalue": "7"}], "ewm_logs": [{"sys_id": "231a81ad01bd03103e48918ce4a0a6bf", "u_br_name": "order_dispatched_create_po_update_wh", "u_table_name": "u_invr_purchase_order", "u_field_name": "u_ordered_quantity", "u_old_value": "", "u_new_value": "50", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "231a81ad01bd03103e48918ce4a0a6c4", "u_br_name": "fulfilled_request_update_stock", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_current_stock_level", "u_old_value": "12", "u_new_value": "62", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "271a81ad01bd03103e48918ce4a0a6c5", "u_br_name": "fulfilled_request_update_stock", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_lead_time_days", "u_old_value": "14", "u_new_value": "7", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "2b1a81ad01bd03103e48918ce4a0a6b2", "u_br_name": "init_critical_replenishment_defaults", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_requested_date", "u_old_value": "2025-01-15", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "2f1a81ad01bd03103e48918ce4a0a6b5", "u_br_name": "set_mgr_approval_on_hv_insert", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_lead_time_days", "u_old_value": "10", "u_new_value": "14", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "2f1a81ad01bd03103e48918ce4a0a6b9", "u_br_name": "create_approval_and_flag_supplier", "u_table_name": "u_invr_approval_record", "u_field_name": "u_is_manager_approval", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "671a81ad01bd03103e48918ce4a0a6ba", "u_br_name": "create_approval_and_flag_supplier", "u_table_name": "u_invr_approval_record", "u_field_name": "u_approver_role", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "6b1a81ad01bd03103e48918ce4a0a6bf", "u_br_name": "order_dispatched_create_po_update_wh", "u_table_name": "u_invr_purchase_order", "u_field_name": "u_total_order_value", "u_old_value": "", "u_new_value": "68750", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "6f1a81ad01bd03103e48918ce4a0a6b3", "u_br_name": "set_mgr_approval_on_hv_insert", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_manager_approval_required", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "a31a81ad01bd03103e48918ce4a0a6b3", "u_br_name": "init_critical_replenishment_defaults", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_justification", "u_old_value": "Stock below reorder threshold for critical production line component", "u_new_value": "Critical priority high-value item - expedited procurement review required", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "a31a81ad01bd03103e48918ce4a0a6b5", "u_br_name": "set_mgr_approval_on_hv_insert", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_is_high_value", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "a31a81ad01bd03103e48918ce4a0a6c0", "u_br_name": "order_dispatched_create_po_update_wh", "u_table_name": "u_invr_purchase_order", "u_field_name": "u_po_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "a71a81ad01bd03103e48918ce4a0a6bc", "u_br_name": "create_approval_and_flag_supplier", "u_table_name": "u_invr_supplier", "u_field_name": "u_notes", "u_old_value": "Preferred supplier for high-value electronic components", "u_new_value": "ALERT: Critical high-value replenishment request REP0012345 pending approval", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "ab1a81ad01bd03103e48918ce4a0a6b8", "u_br_name": "create_approval_and_flag_supplier", "u_table_name": "u_invr_approval_record", "u_field_name": "u_replenishment_request", "u_old_value": "", "u_new_value": "ab1a81ad01bd03103e48918ce4a0a6b0", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "ab1a81ad01bd03103e48918ce4a0a6c4", "u_br_name": "fulfilled_request_update_stock", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_standard_unit_cost", "u_old_value": "1250", "u_new_value": "1375", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "af1a81ad01bd03103e48918ce4a0a6b0", "u_br_name": "init_critical_replenishment_defaults", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "af1a81ad01bd03103e48918ce4a0a6b1", "u_br_name": "init_critical_replenishment_defaults", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_manager_approval_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "af1a81ad01bd03103e48918ce4a0a6ba", "u_br_name": "create_approval_and_flag_supplier", "u_table_name": "u_invr_approval_record", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Auto-created: critical high-value replenishment requires procurement manager sign-off", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "af1a81ad01bd03103e48918ce4a0a6bd", "u_br_name": "order_dispatched_create_po_update_wh", "u_table_name": "u_invr_purchase_order", "u_field_name": "u_replenishment_request", "u_old_value": "", "u_new_value": "ab1a81ad01bd03103e48918ce4a0a6b0", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "e31a81ad01bd03103e48918ce4a0a6b9", "u_br_name": "create_approval_and_flag_supplier", "u_table_name": "u_invr_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "e71a81ad01bd03103e48918ce4a0a6b4", "u_br_name": "set_mgr_approval_on_hv_insert", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_priority", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "e71a81ad01bd03103e48918ce4a0a6be", "u_br_name": "order_dispatched_create_po_update_wh", "u_table_name": "u_invr_purchase_order", "u_field_name": "u_supplier", "u_old_value": "", "u_new_value": "220a01ad01bd03103e48918ce4a0a60c", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "e71a81ad01bd03103e48918ce4a0a6c2", "u_br_name": "order_dispatched_create_po_update_wh", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_accepts_direct_delivery", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}, {"sys_id": "eb1a81ad01bd03103e48918ce4a0a6c0", "u_br_name": "order_dispatched_create_po_update_wh", "u_table_name": "u_invr_purchase_order", "u_field_name": "u_special_instructions", "u_old_value": "", "u_new_value": "CRITICAL priority - expedite delivery", "u_error": "", "sys_created_on": "2026-06-30 10:16:53"}], "metadata": "{\"domain\": \"inventory_replenishment\", \"primary_table\": \"u_invr_replenishment_request\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 35}"} {"tool_name": "update_invr_replenishment_request", "parameters": "{\"table_name\": \"u_invr_replenishment_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"RR-2024-04521\", \"u_estimated_unit_cost\": \"245\", \"u_required_by_date\": \"2024-11-25\", \"u_manager_approval_required\": \"true\", \"u_state\": \"3\", \"u_supplier\": \"ed0b456101fd03103e48918ce4a0a64d\", \"sys_mod_count\": \"1\", \"u_high_value_flag\": \"true\", \"sys_updated_on\": \"2026-06-30 10:21:12\", \"sys_tags\": \"\", \"u_requested_quantity\": \"50\", \"u_priority\": \"1\", \"sys_id\": \"610b456101fd03103e48918ce4a0a657\", \"u_warehouse_location\": \"e10b456101fd03103e48918ce4a0a66d\", \"sys_updated_by\": \"admin\", \"u_cancellation_reason\": \"\", \"sys_created_on\": \"2026-06-30 10:20:51\", \"u_justification\": \"Stock below reorder threshold - critical production line dependency\", \"u_requested_date\": \"2024-11-10\", \"u_inventory_item\": \"290b456101fd03103e48918ce4a0a670\", \"u_total_estimated_cost\": \"12250\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"warehouse_main\": {\"u_name\": \"Central Distribution Hub Alpha\", \"u_accepts_direct_delivery\": \"true\", \"u_city\": \"Columbus\", \"u_location_type\": \"1\", \"u_address\": \"1200 Industrial Parkway\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:21:12\", \"u_manager_email\": \"sarah.chen@warehouse.example.com\", \"sys_tags\": \"\", \"u_operating_hours\": \"06:00-22:00 Mon-Sat\", \"u_manager_name\": \"Sarah Chen\", \"u_is_active\": \"true\", \"sys_id\": \"e10b456101fd03103e48918ce4a0a66d\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:20:51\", \"u_location_code\": \"WH-ALPHA-001\", \"u_storage_capacity\": \"5000\", \"sys_created_by\": \"admin\", \"u_region\": \"Midwest\"}, \"supplier_main\": {\"u_name\": \"GlobalParts Industries\", \"u_notes\": \"High-value critical replenishment approved\", \"u_contact_phone\": \"+1-555-0142\", \"u_supplier_code\": \"SUP-GPI-2024\", \"sys_mod_count\": \"2\", \"sys_updated_on\": \"2026-06-30 10:21:12\", \"sys_tags\": \"\", \"u_performance_rating\": \"4.5\", \"u_is_active\": \"true\", \"sys_id\": \"ed0b456101fd03103e48918ce4a0a64d\", \"u_contact_name\": \"James Morton\", \"u_contract_expiry_date\": \"2026-12-31\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"james.morton@globalparts.example.com\", \"sys_created_on\": \"2026-06-30 10:20:51\", \"u_avg_delivery_days\": \"7\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\", \"u_contract_approved\": \"true\"}, \"inventory_item_main\": {\"u_avg_monthly_consumption\": \"15.5\", \"u_name\": \"Precision Servo Motor Assembly\", \"u_reorder_threshold\": \"20\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:21:12\", \"u_unit_of_measure\": \"1\", \"sys_tags\": \"\", \"u_current_stock_level\": \"12\", \"u_is_high_value\": \"true\", \"u_category\": \"\", \"u_item_code\": \"INV-HV-7890\", \"u_storage_requirements\": \"Climate controlled, anti-static packaging\", \"sys_id\": \"290b456101fd03103e48918ce4a0a670\", \"u_description\": \"High-precision servo motor for automated assembly lines\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:20:51\", \"u_preferred_supplier\": \"ed0b456101fd03103e48918ce4a0a64d\", \"u_lead_time_days\": \"14\", \"u_active\": \"true\", \"u_standard_unit_cost\": \"245\", \"sys_created_by\": \"admin\"}, \"escalation_open\": {\"u_escalation_status\": \"1\", \"u_escalated_by\": \"procurement.team@example.com\", \"u_days_overdue\": \"5\", \"u_escalated_date\": \"2024-11-01 09:30:00\", \"u_priority_override\": \"false\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:20:51\", \"sys_tags\": \"\", \"u_resolved_date\": \"\", \"u_escalation_reason\": \"Delivery overdue by 5 business days\", \"u_assigned_manager\": \"Linda Torres\", \"sys_id\": \"690b456101fd03103e48918ce4a0a676\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"Awaiting supplier response\", \"u_escalation_number\": \"ESC-2024-00312\", \"sys_created_on\": \"2026-06-30 10:20:51\", \"u_replenishment_request\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_invr_replenishment_request\": {\"u_number\": {\"type\": \"str\"}, \"u_inventory_item\": {\"FK\": \"u_invr_inventory_item\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_warehouse_location\": {\"FK\": \"u_invr_warehouse_location\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_quantity\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_unit_cost\": {\"type\": \"decimal\"}, \"u_total_estimated_cost\": {\"type\": \"decimal\"}, \"u_high_value_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_invr_inventory_item\": {\"u_item_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_invr_item_category\"}, \"u_description\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_current_stock_level\": {\"type\": \"int\"}, \"u_reorder_threshold\": {\"type\": \"int\"}, \"u_avg_monthly_consumption\": {\"type\": \"decimal\"}, \"u_standard_unit_cost\": {\"type\": \"decimal\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_preferred_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_storage_requirements\": {\"type\": \"str\"}}, \"u_invr_supplier\": {\"u_name\": {\"type\": \"str\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_contract_approved\": {\"type\": \"bool\"}, \"u_contract_expiry_date\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_avg_delivery_days\": {\"type\": \"int\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_invr_warehouse_location\": {\"u_name\": {\"type\": \"str\"}, \"u_location_code\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_storage_capacity\": {\"type\": \"int\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_manager_email\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accepts_direct_delivery\": {\"type\": \"bool\"}, \"u_operating_hours\": {\"type\": \"str\"}}, \"u_invr_stock_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"int\"}, \"u_quantity_accepted\": {\"type\": \"int\"}, \"u_quantity_rejected\": {\"type\": \"int\"}, \"u_condition\": {\"type\": \"str\"}, \"u_delivery_note_ref\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_actual_unit_cost\": {\"type\": \"decimal\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_stock_updated\": {\"type\": \"bool\"}}, \"u_invr_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_ordered_quantity\": {\"type\": \"int\"}, \"u_total_order_value\": {\"type\": \"decimal\"}, \"u_po_status\": {\"type\": \"str\"}, \"u_supplier_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_special_instructions\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}, \"u_delivery_confirmed\": {\"type\": \"bool\"}}, \"u_invr_approval_record\": {\"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_decision\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_quantity_approved\": {\"type\": \"int\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_is_manager_approval\": {\"type\": \"bool\"}, \"u_approved_cost\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_invr_escalation\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalated_date\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_assigned_manager\": {\"type\": \"str\"}, \"u_escalation_status\": {\"type\": \"str\"}, \"u_days_overdue\": {\"type\": \"int\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_priority_override\": {\"type\": \"bool\"}}, \"u_invr_recall_process\": {\"u_recall_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_purchase_order\": {\"FK\": \"u_invr_purchase_order\"}, \"u_recall_reason\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_initiated_by\": {\"type\": \"str\"}, \"u_recall_status\": {\"type\": \"str\"}, \"u_supplier_notified\": {\"type\": \"bool\"}, \"u_supplier_notification_date\": {\"type\": \"str\"}, \"u_goods_returned\": {\"type\": \"bool\"}, \"u_financial_impact\": {\"type\": \"decimal\"}, \"u_resolution_summary\": {\"type\": \"str\"}}, \"u_invr_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_invr_item_category\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_default_lead_time_days\": {\"type\": \"int\"}, \"u_storage_class\": {\"type\": \"str\"}, \"u_max_reorder_multiplier\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_review_frequency_days\": {\"type\": \"int\"}}}", "business_rules": [{"name": "approve_high_value_replenishment", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_stateCHANGESTO3^u_high_value_flag=true^u_priority=1", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set manager_approval_required flag on current record\n var oldMgr = current.getValue('u_manager_approval_required');\n current.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_invr_replenishment_request', 'u_manager_approval_required', oldMgr, current.getValue('u_manager_approval_required'), '');\n\n // 2. Compute total estimated cost based on requested_quantity and estimated_unit_cost\n var qty = parseInt(current.getValue('u_requested_quantity'), 10) || 0;\n var unitCost = parseFloat(current.getValue('u_estimated_unit_cost')) || 0;\n var totalCost = (qty * unitCost).toFixed(2);\n var oldTotal = current.getValue('u_total_estimated_cost');\n current.setValue('u_total_estimated_cost', totalCost);\n _ewmLog('u_invr_replenishment_request', 'u_total_estimated_cost', oldTotal, current.getValue('u_total_estimated_cost'), '');\n\n // 3. Update the linked inventory item to mark it as high value\n var itemRef = current.getValue('u_inventory_item');\n if (itemRef) {\n var grItem = new GlideRecord('u_invr_inventory_item');\n grItem.addQuery('sys_id', itemRef);\n grItem.query();\n if (grItem.next()) {\n var oldHighVal = grItem.getValue('u_is_high_value');\n grItem.setValue('u_is_high_value', 'true');\n _ewmLog('u_invr_inventory_item', 'u_is_high_value', oldHighVal, grItem.getValue('u_is_high_value'), '');\n var oldLeadTime = grItem.getValue('u_lead_time_days');\n grItem.setValue('u_lead_time_days', '14');\n _ewmLog('u_invr_inventory_item', 'u_lead_time_days', oldLeadTime, grItem.getValue('u_lead_time_days'), '');\n try {\n var r1 = grItem.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grItem.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 4. Update the linked supplier performance rating\n var supplierRef = current.getValue('u_supplier');\n if (supplierRef) {\n var grSup = new GlideRecord('u_invr_supplier');\n grSup.addQuery('sys_id', supplierRef);\n grSup.query();\n if (grSup.next()) {\n var oldRating = grSup.getValue('u_performance_rating');\n grSup.setValue('u_performance_rating', '4.5');\n _ewmLog('u_invr_supplier', 'u_performance_rating', oldRating, grSup.getValue('u_performance_rating'), '');\n var oldNotes = grSup.getValue('u_notes');\n grSup.setValue('u_notes', 'High-value critical replenishment approved');\n _ewmLog('u_invr_supplier', 'u_notes', oldNotes, grSup.getValue('u_notes'), '');\n try {\n var r2 = grSup.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grSup.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "item_update_sync_supplier_warehouse", "fires_on_table": "u_invr_inventory_item", "filter_condition": "u_is_high_value=true^u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Update the supplier's performance rating and notes based on high-value item update\n var suppRef = current.getValue('u_preferred_supplier');\n if (suppRef) {\n var grSupp = new GlideRecord('u_invr_supplier');\n grSupp.addQuery('sys_id', suppRef);\n grSupp.query();\n if (grSupp.next()) {\n var oldRating = grSupp.getValue('u_performance_rating');\n grSupp.setValue('u_performance_rating', '4.5');\n _ewmLog('u_invr_supplier', 'u_performance_rating', oldRating, grSupp.getValue('u_performance_rating'), '');\n\n var oldNotes = grSupp.getValue('u_notes');\n grSupp.setValue('u_notes', 'High-value item stock updated - review delivery SLA');\n _ewmLog('u_invr_supplier', 'u_notes', oldNotes, grSupp.getValue('u_notes'), '');\n\n try {\n var r = grSupp.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grSupp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // Update the warehouse location associated with this item's preferred supplier\n var grWh = new GlideRecord('u_invr_warehouse_location');\n grWh.addQuery('u_is_active', 'true');\n grWh.setLimit(1);\n grWh.query();\n if (grWh.next()) {\n var oldCapacity = grWh.getValue('u_storage_capacity');\n grWh.setValue('u_storage_capacity', '5000');\n _ewmLog('u_invr_warehouse_location', 'u_storage_capacity', oldCapacity, grWh.getValue('u_storage_capacity'), '');\n\n var oldHours = grWh.getValue('u_operating_hours');\n grWh.setValue('u_operating_hours', '06:00-22:00 Mon-Sat');\n _ewmLog('u_invr_warehouse_location', 'u_operating_hours', oldHours, grWh.getValue('u_operating_hours'), '');\n\n try {\n var r2 = grWh.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grWh.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "supplier_rating_cascade_updates", "fires_on_table": "u_invr_supplier", "filter_condition": "u_performance_ratingCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var suppSysId = current.getUniqueValue();\n\n // 1. Update open purchase orders for this supplier: set special_instructions and u_po_status to 4 (Delivered)\n var grPO = new GlideRecord('u_invr_purchase_order');\n grPO.addQuery('u_supplier', suppSysId);\n grPO.addQuery('u_po_status', '1'); // Issued\n grPO.query();\n while (grPO.next()) {\n var oldInstr = grPO.getValue('u_special_instructions');\n grPO.setValue('u_special_instructions', 'Supplier rating changed to ' + current.getValue('u_performance_rating') + ' - verify terms');\n _ewmLog('u_invr_purchase_order', 'u_special_instructions', oldInstr, grPO.getValue('u_special_instructions'), '');\n\n var oldPoStatus = grPO.getValue('u_po_status');\n grPO.setValue('u_po_status', '4');\n _ewmLog('u_invr_purchase_order', 'u_po_status', oldPoStatus, grPO.getValue('u_po_status'), '');\n\n try {\n var r1 = grPO.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update warehouse locations that accept direct delivery: flag review needed via region field\n var grWH = new GlideRecord('u_invr_warehouse_location');\n grWH.addQuery('u_accepts_direct_delivery', 'true');\n grWH.addQuery('u_is_active', 'true');\n grWH.query();\n while (grWH.next()) {\n var oldRegion = grWH.getValue('u_region');\n grWH.setValue('u_region', 'Review-' + current.getValue('u_performance_rating'));\n _ewmLog('u_invr_warehouse_location', 'u_region', oldRegion, grWH.getValue('u_region'), '');\n try {\n var r2 = grWH.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grWH.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update open escalations: set resolution_notes with supplier rating info\n var grEsc = new GlideRecord('u_invr_escalation');\n grEsc.addQuery('u_escalation_status', '1'); // Open\n grEsc.query();\n while (grEsc.next()) {\n var oldNotes = grEsc.getValue('u_resolution_notes');\n grEsc.setValue('u_resolution_notes', 'Supplier ' + current.getValue('u_name') + ' rating updated to ' + current.getValue('u_performance_rating'));\n _ewmLog('u_invr_escalation', 'u_resolution_notes', oldNotes, grEsc.getValue('u_resolution_notes'), '');\n try {\n var r3 = grEsc.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "po_delivered_update_wh_and_receipt", "fires_on_table": "u_invr_purchase_order", "filter_condition": "u_po_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the warehouse location linked via the replenishment request\n var rrRef = current.getValue('u_replenishment_request');\n if (rrRef) {\n var rrGr = new GlideRecord('u_invr_replenishment_request');\n if (rrGr.get(rrRef)) {\n var whRef = rrGr.getValue('u_warehouse_location');\n if (whRef) {\n var whGr = new GlideRecord('u_invr_warehouse_location');\n if (whGr.get(whRef)) {\n var oldAccepts = whGr.getValue('u_accepts_direct_delivery');\n whGr.setValue('u_accepts_direct_delivery', 'true');\n _ewmLog('u_invr_warehouse_location', 'u_accepts_direct_delivery', oldAccepts, whGr.getValue('u_accepts_direct_delivery'), '');\n var oldHours = whGr.getValue('u_operating_hours');\n whGr.setValue('u_operating_hours', 'Mon-Sat 06:00-22:00');\n _ewmLog('u_invr_warehouse_location', 'u_operating_hours', oldHours, whGr.getValue('u_operating_hours'), '');\n try {\n var r1 = whGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + whGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n // 2. Update stock receipts linked to this PO's replenishment request\n if (rrRef) {\n var srGr = new GlideRecord('u_invr_stock_receipt');\n srGr.addQuery('u_replenishment_request', rrRef);\n srGr.query();\n while (srGr.next()) {\n var oldConfirmed = srGr.getValue('u_stock_updated');\n srGr.setValue('u_stock_updated', 'true');\n _ewmLog('u_invr_stock_receipt', 'u_stock_updated', oldConfirmed, srGr.getValue('u_stock_updated'), '');\n var oldCondition = srGr.getValue('u_condition');\n srGr.setValue('u_condition', '1');\n _ewmLog('u_invr_stock_receipt', 'u_condition', oldCondition, srGr.getValue('u_condition'), '');\n try {\n var r2 = srGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + srGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "receipt_delivered_flag_warehouse_alert", "fires_on_table": "u_invr_stock_receipt", "filter_condition": "u_conditionCHANGESTO1^u_stock_updated=true^u_quantity_rejectedISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Mark discrepancy notes and confirm stock_updated on current stock receipt\n var oldNotes = current.getValue('u_discrepancy_notes');\n current.setValue('u_discrepancy_notes', 'Goods received in Good condition - warehouse quality check required for rejected quantity');\n _ewmLog('u_invr_stock_receipt', 'u_discrepancy_notes', oldNotes, current.getValue('u_discrepancy_notes'), '');\n\n var oldStockUpdated = current.getValue('u_stock_updated');\n current.setValue('u_stock_updated', 'true');\n _ewmLog('u_invr_stock_receipt', 'u_stock_updated', oldStockUpdated, current.getValue('u_stock_updated'), '');\n\n // 2. Look up the replenishment request to find the warehouse location\n var rrSysId = current.getValue('u_replenishment_request');\n if (rrSysId) {\n var rr = new GlideRecord('u_invr_replenishment_request');\n if (rr.get(rrSysId)) {\n var whSysId = rr.getValue('u_warehouse_location');\n if (whSysId) {\n var wh = new GlideRecord('u_invr_warehouse_location');\n wh.addQuery('sys_id', whSysId);\n wh.query();\n if (wh.next()) {\n var oldMgrName = wh.getValue('u_manager_name');\n wh.setValue('u_manager_name', 'Quality Review Team');\n _ewmLog('u_invr_warehouse_location', 'u_manager_name', oldMgrName, wh.getValue('u_manager_name'), '');\n\n var oldMgrEmail = wh.getValue('u_manager_email');\n wh.setValue('u_manager_email', 'quality.review@warehouse.example.com');\n _ewmLog('u_invr_warehouse_location', 'u_manager_email', oldMgrEmail, wh.getValue('u_manager_email'), '');\n\n try {\n var r = wh.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + wh.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_invr_inventory_item", "documentkey": "290b456101fd03103e48918ce4a0a670", "fieldname": "u_lead_time_days", "oldvalue": "7", "newvalue": "14"}, {"tablename": "u_invr_supplier", "documentkey": "ed0b456101fd03103e48918ce4a0a64d", "fieldname": "u_performance_rating", "oldvalue": "3.8", "newvalue": "4.5"}, {"tablename": "u_invr_supplier", "documentkey": "ed0b456101fd03103e48918ce4a0a64d", "fieldname": "u_notes", "oldvalue": "High-value item stock updated - review delivery SLA", "newvalue": "High-value critical replenishment approved"}, {"tablename": "u_invr_replenishment_request", "documentkey": "610b456101fd03103e48918ce4a0a657", "fieldname": "u_manager_approval_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "610b456101fd03103e48918ce4a0a657", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_invr_warehouse_location", "documentkey": "e10b456101fd03103e48918ce4a0a66d", "fieldname": "u_operating_hours", "oldvalue": "08:00-18:00 Mon-Fri", "newvalue": "06:00-22:00 Mon-Sat"}, {"tablename": "u_invr_supplier", "documentkey": "ed0b456101fd03103e48918ce4a0a64d", "fieldname": "u_notes", "oldvalue": "Standard supplier - no special notes", "newvalue": "High-value item stock updated - review delivery SLA"}, {"tablename": "u_invr_replenishment_request", "documentkey": "610b456101fd03103e48918ce4a0a657", "fieldname": "u_total_estimated_cost", "oldvalue": "0", "newvalue": "12250"}, {"tablename": "u_invr_warehouse_location", "documentkey": "e10b456101fd03103e48918ce4a0a66d", "fieldname": "u_storage_capacity", "oldvalue": "3000", "newvalue": "5000"}, {"tablename": "u_invr_inventory_item", "documentkey": "290b456101fd03103e48918ce4a0a670", "fieldname": "u_is_high_value", "oldvalue": "0", "newvalue": "1"}], "ewm_logs": [{"sys_id": "2e1b456101fd03103e48918ce4a0a68b", "u_br_name": "item_update_sync_supplier_warehouse", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_operating_hours", "u_old_value": "08:00-18:00 Mon-Fri", "u_new_value": "06:00-22:00 Mon-Sat", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "621b496101fd03103e48918ce4a0a6e1", "u_br_name": "item_update_sync_supplier_warehouse", "u_table_name": "u_invr_supplier", "u_field_name": "u_notes", "u_old_value": "High-value item stock updated - review delivery SLA", "u_new_value": "High-value critical replenishment approved", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "661b456101fd03103e48918ce4a0a686", "u_br_name": "approve_high_value_replenishment", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_is_high_value", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "6a1b456101fd03103e48918ce4a0a688", "u_br_name": "item_update_sync_supplier_warehouse", "u_table_name": "u_invr_supplier", "u_field_name": "u_performance_rating", "u_old_value": "3.8", "u_new_value": "4.5", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "a21b456101fd03103e48918ce4a0a68b", "u_br_name": "item_update_sync_supplier_warehouse", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_storage_capacity", "u_old_value": "3000", "u_new_value": "5000", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "aa1b456101fd03103e48918ce4a0a684", "u_br_name": "approve_high_value_replenishment", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_manager_approval_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "aa1b456101fd03103e48918ce4a0a685", "u_br_name": "approve_high_value_replenishment", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_total_estimated_cost", "u_old_value": "0", "u_new_value": "12250", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "e21b456101fd03103e48918ce4a0a689", "u_br_name": "item_update_sync_supplier_warehouse", "u_table_name": "u_invr_supplier", "u_field_name": "u_notes", "u_old_value": "Standard supplier - no special notes", "u_new_value": "High-value item stock updated - review delivery SLA", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "e61b496101fd03103e48918ce4a0a6e0", "u_br_name": "item_update_sync_supplier_warehouse", "u_table_name": "u_invr_supplier", "u_field_name": "u_performance_rating", "u_old_value": "4.5", "u_new_value": "4.5", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}, {"sys_id": "ee1b456101fd03103e48918ce4a0a686", "u_br_name": "approve_high_value_replenishment", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_lead_time_days", "u_old_value": "7", "u_new_value": "14", "u_error": "", "sys_created_on": "2026-06-30 10:21:12"}], "metadata": "{\"domain\": \"inventory_replenishment\", \"primary_table\": \"u_invr_replenishment_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 10}"} {"tool_name": "insert_invr_replenishment_request", "parameters": "{\"table_name\": \"u_invr_replenishment_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"REP-CASCADE-0001\", \"u_inventory_item\": {\"$lookup\": {\"table\": \"u_invr_inventory_item\", \"match\": {\"u_item_code\": \"INV-ELEC-5001\"}}}, \"u_supplier\": {\"$lookup\": {\"table\": \"u_invr_supplier\", \"match\": {\"u_supplier_code\": \"SUP-ALPHA-001\"}}}, \"u_warehouse_location\": {\"$lookup\": {\"table\": \"u_invr_warehouse_location\", \"match\": {\"u_location_code\": \"WH-EAST-01\"}}}, \"u_state\": \"2\", \"u_requested_quantity\": 20, \"u_priority\": \"1\", \"u_requested_date\": \"2025-01-15\", \"u_required_by_date\": \"2025-02-01\", \"u_estimated_unit_cost\": 1200.0, \"u_total_estimated_cost\": 24000.0, \"u_high_value_flag\": \"true\", \"u_manager_approval_required\": \"false\", \"u_justification\": \"Stock below reorder threshold - critical production dependency\"}}", "seed_data": null, "supporting_data": "{\"supplier_main\": {\"u_name\": \"Cascade Test Supplier Alpha\", \"u_notes\": \"Initial supplier record for cascade testing\", \"u_contact_phone\": \"+1-555-0142\", \"u_supplier_code\": \"SUP-ALPHA-001\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:13:05\", \"sys_tags\": \"\", \"u_performance_rating\": \"4.5\", \"u_is_active\": \"true\", \"sys_id\": \"baf65929017143103e48918ce4a0a6f1\", \"u_contact_name\": \"Jordan Mitchell\", \"u_contract_expiry_date\": \"2026-12-31\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"j.mitchell@supplieralpha.com\", \"sys_created_on\": \"2026-06-30 11:13:05\", \"u_avg_delivery_days\": \"7\", \"u_payment_terms\": \"1\", \"sys_created_by\": \"admin\", \"u_contract_approved\": \"true\"}, \"item_category_main\": {\"u_name\": \"High-Value Electronics\", \"u_category_code\": \"HVE-100\", \"u_default_lead_time_days\": \"10\", \"u_storage_class\": \"4\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_review_frequency_days\": \"30\", \"u_max_reorder_multiplier\": \"2\", \"sys_updated_on\": \"2026-06-30 11:13:05\", \"sys_tags\": \"\", \"u_requires_manager_approval\": \"true\", \"sys_id\": \"7af65929017143103e48918ce4a0a6e0\", \"u_description\": \"Category for high-value electronic components\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"5000\", \"sys_created_on\": \"2026-06-30 11:13:05\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"inventory_item_main\": {\"u_avg_monthly_consumption\": \"8.5\", \"u_name\": \"Precision Servo Controller Module\", \"u_reorder_threshold\": \"10\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:13:26\", \"u_unit_of_measure\": \"1\", \"sys_tags\": \"\", \"u_current_stock_level\": \"3\", \"u_is_high_value\": \"true\", \"u_category\": \"7af65929017143103e48918ce4a0a6e0\", \"u_item_code\": \"INV-ELEC-5001\", \"u_storage_requirements\": \"Priority replenishment flagged - expedite handling\", \"sys_id\": \"fef65929017143103e48918ce4a0a6f4\", \"u_description\": \"High-value servo controller for automated assembly lines\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:13:05\", \"u_preferred_supplier\": \"baf65929017143103e48918ce4a0a6f1\", \"u_lead_time_days\": \"14\", \"u_active\": \"true\", \"u_standard_unit_cost\": \"1250.75\", \"sys_created_by\": \"admin\"}, \"warehouse_main\": {\"u_name\": \"Central Distribution Hub East\", \"u_accepts_direct_delivery\": \"true\", \"u_city\": \"Columbus\", \"u_location_type\": \"1\", \"u_address\": \"4500 Industrial Parkway\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:13:05\", \"u_manager_email\": \"p.hernandez@warehouse.com\", \"sys_tags\": \"\", \"u_operating_hours\": \"Mon-Fri 06:00-22:00\", \"u_manager_name\": \"Patricia Hernandez\", \"u_is_active\": \"true\", \"sys_id\": \"72f69929017143103e48918ce4a0a609\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:13:05\", \"u_location_code\": \"WH-EAST-01\", \"u_storage_capacity\": \"50000\", \"sys_created_by\": \"admin\", \"u_region\": \"Midwest\"}}", "schema": "{\"u_invr_replenishment_request\": {\"u_number\": {\"type\": \"str\"}, \"u_inventory_item\": {\"FK\": \"u_invr_inventory_item\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_warehouse_location\": {\"FK\": \"u_invr_warehouse_location\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_quantity\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_unit_cost\": {\"type\": \"decimal\"}, \"u_total_estimated_cost\": {\"type\": \"decimal\"}, \"u_high_value_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_invr_inventory_item\": {\"u_item_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_invr_item_category\"}, \"u_description\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_current_stock_level\": {\"type\": \"int\"}, \"u_reorder_threshold\": {\"type\": \"int\"}, \"u_avg_monthly_consumption\": {\"type\": \"decimal\"}, \"u_standard_unit_cost\": {\"type\": \"decimal\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_preferred_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_storage_requirements\": {\"type\": \"str\"}}, \"u_invr_supplier\": {\"u_name\": {\"type\": \"str\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_contract_approved\": {\"type\": \"bool\"}, \"u_contract_expiry_date\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_avg_delivery_days\": {\"type\": \"int\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_invr_warehouse_location\": {\"u_name\": {\"type\": \"str\"}, \"u_location_code\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_storage_capacity\": {\"type\": \"int\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_manager_email\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accepts_direct_delivery\": {\"type\": \"bool\"}, \"u_operating_hours\": {\"type\": \"str\"}}, \"u_invr_stock_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"int\"}, \"u_quantity_accepted\": {\"type\": \"int\"}, \"u_quantity_rejected\": {\"type\": \"int\"}, \"u_condition\": {\"type\": \"str\"}, \"u_delivery_note_ref\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_actual_unit_cost\": {\"type\": \"decimal\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_stock_updated\": {\"type\": \"bool\"}}, \"u_invr_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_ordered_quantity\": {\"type\": \"int\"}, \"u_total_order_value\": {\"type\": \"decimal\"}, \"u_po_status\": {\"type\": \"str\"}, \"u_supplier_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_special_instructions\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}, \"u_delivery_confirmed\": {\"type\": \"bool\"}}, \"u_invr_approval_record\": {\"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_decision\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_quantity_approved\": {\"type\": \"int\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_is_manager_approval\": {\"type\": \"bool\"}, \"u_approved_cost\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_invr_escalation\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalated_date\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_assigned_manager\": {\"type\": \"str\"}, \"u_escalation_status\": {\"type\": \"str\"}, \"u_days_overdue\": {\"type\": \"int\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_priority_override\": {\"type\": \"bool\"}}, \"u_invr_recall_process\": {\"u_recall_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_purchase_order\": {\"FK\": \"u_invr_purchase_order\"}, \"u_recall_reason\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_initiated_by\": {\"type\": \"str\"}, \"u_recall_status\": {\"type\": \"str\"}, \"u_supplier_notified\": {\"type\": \"bool\"}, \"u_supplier_notification_date\": {\"type\": \"str\"}, \"u_goods_returned\": {\"type\": \"bool\"}, \"u_financial_impact\": {\"type\": \"decimal\"}, \"u_resolution_summary\": {\"type\": \"str\"}}, \"u_invr_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_invr_item_category\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_default_lead_time_days\": {\"type\": \"int\"}, \"u_storage_class\": {\"type\": \"str\"}, \"u_max_reorder_multiplier\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_review_frequency_days\": {\"type\": \"int\"}}}", "business_rules": [{"name": "init_approval_on_hv_submitted_insert", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_state=2^u_high_value_flag=true^u_priority=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a pending approval record for procurement manager sign-off\n var grApproval = new GlideRecord('u_invr_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_replenishment_request', current.getUniqueValue());\n _ewmLog('u_invr_approval_record', 'u_replenishment_request', '', current.getUniqueValue(), '');\n\n grApproval.setValue('u_decision', '1');\n _ewmLog('u_invr_approval_record', 'u_decision', '', '1', '');\n\n grApproval.setValue('u_approver_role', '3');\n _ewmLog('u_invr_approval_record', 'u_approver_role', '', '3', '');\n\n grApproval.setValue('u_is_manager_approval', 'true');\n _ewmLog('u_invr_approval_record', 'u_is_manager_approval', '', 'true', '');\n\n grApproval.setValue('u_comments', 'Auto-created: high-value critical request requires manager approval');\n _ewmLog('u_invr_approval_record', 'u_comments', '', 'Auto-created: high-value critical request requires manager approval', '');\n\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) { _ewmLog('','','','', 'GR insert failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked inventory item to flag it as high value and adjust reorder threshold\n var itemRef = current.getValue('u_inventory_item');\n if (itemRef) {\n var grItem = new GlideRecord('u_invr_inventory_item');\n grItem.addQuery('sys_id', itemRef);\n grItem.query();\n if (grItem.next()) {\n var oldHighValue = grItem.getValue('u_is_high_value');\n grItem.setValue('u_is_high_value', 'true');\n _ewmLog('u_invr_inventory_item', 'u_is_high_value', oldHighValue, grItem.getValue('u_is_high_value'), '');\n\n var oldDesc = grItem.getValue('u_storage_requirements');\n grItem.setValue('u_storage_requirements', 'Priority replenishment flagged - expedite handling');\n _ewmLog('u_invr_inventory_item', 'u_storage_requirements', oldDesc, grItem.getValue('u_storage_requirements'), '');\n\n try {\n var rItem = grItem.update();\n if (!rItem) { _ewmLog('','','','', 'GR update failed: ' + grItem.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "inv_item_upd_sync_request_costs", "fires_on_table": "u_invr_inventory_item", "filter_condition": "u_is_high_value=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Find all replenishment requests linked to this high-value inventory item\n var gr = new GlideRecord('u_invr_replenishment_request');\n gr.addQuery('u_inventory_item', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n // 1. Update u_estimated_unit_cost from the item's standard_unit_cost\n var oldEstUnitCost = gr.getValue('u_estimated_unit_cost');\n var newEstUnitCost = current.getValue('u_standard_unit_cost') || '0';\n gr.setValue('u_estimated_unit_cost', newEstUnitCost);\n _ewmLog('u_invr_replenishment_request', 'u_estimated_unit_cost', oldEstUnitCost, gr.getValue('u_estimated_unit_cost'), '');\n\n // 2. Compute and set u_total_estimated_cost = unit_cost * requested_quantity\n var oldTotalCost = gr.getValue('u_total_estimated_cost');\n var reqQty = parseInt(gr.getValue('u_requested_quantity'), 10) || 0;\n var unitCostNum = parseFloat(newEstUnitCost) || 0;\n var newTotalCost = String(unitCostNum * reqQty);\n gr.setValue('u_total_estimated_cost', newTotalCost);\n _ewmLog('u_invr_replenishment_request', 'u_total_estimated_cost', oldTotalCost, gr.getValue('u_total_estimated_cost'), '');\n\n // 3. Set u_high_value_flag to true since item is high value\n var oldHvFlag = gr.getValue('u_high_value_flag');\n gr.setValue('u_high_value_flag', 'true');\n _ewmLog('u_invr_replenishment_request', 'u_high_value_flag', oldHvFlag, gr.getValue('u_high_value_flag'), '');\n\n // 4. Set u_manager_approval_required to true per business constraint for high-value items\n var oldMgrAppr = gr.getValue('u_manager_approval_required');\n gr.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_invr_replenishment_request', 'u_manager_approval_required', oldMgrAppr, gr.getValue('u_manager_approval_required'), '');\n\n // 5. Escalate priority to High for high-value items\n var oldPriority = gr.getValue('u_priority');\n gr.setValue('u_priority', '2');\n _ewmLog('u_invr_replenishment_request', 'u_priority', oldPriority, gr.getValue('u_priority'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "set_mgr_approval_on_high_value", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_high_value_flagCHANGESTOtrue", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-BR: When high_value_flag changes to true, mark manager approval required\n // and set state to Submitted, then create a purchase order placeholder for downstream processing\n\n // 1. Set manager_approval_required on current replenishment request\n var oldMgr = current.getValue('u_manager_approval_required');\n current.setValue('u_manager_approval_required', 'true');\n _ewmLog(current.getTableName(), 'u_manager_approval_required', oldMgr, current.getValue('u_manager_approval_required'), '');\n\n // 2. Set justification on current replenishment request\n var oldJust = current.getValue('u_justification');\n current.setValue('u_justification', 'High-value item detected - manager sign-off required before ordering');\n _ewmLog(current.getTableName(), 'u_justification', oldJust, current.getValue('u_justification'), '');\n\n // 3. Insert a purchase order record for downstream chain\n var gr = new GlideRecord('u_invr_purchase_order');\n gr.initialize();\n gr.setValue('u_replenishment_request', current.getUniqueValue());\n _ewmLog('u_invr_purchase_order', 'u_replenishment_request', '', current.getUniqueValue(), '');\n\n gr.setValue('u_po_status', '1');\n _ewmLog('u_invr_purchase_order', 'u_po_status', '', '1', '');\n\n gr.setValue('u_special_instructions', 'Auto-generated for high-value replenishment request');\n _ewmLog('u_invr_purchase_order', 'u_special_instructions', '', 'Auto-generated for high-value replenishment request', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "po_init_defaults_and_supplier_note", "fires_on_table": "u_invr_purchase_order", "filter_condition": "u_po_status=1^u_currency=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set default special instructions on the new PO (before-insert, self-loop)\n var oldInstr = current.getValue('u_special_instructions');\n current.setValue('u_special_instructions', 'Standard handling - verify item counts on delivery');\n _ewmLog('u_invr_purchase_order', 'u_special_instructions', oldInstr, current.getValue('u_special_instructions'), '');\n\n // 2. Set supplier_acknowledged to false by default\n var oldAck = current.getValue('u_supplier_acknowledged');\n current.setValue('u_supplier_acknowledged', 'false');\n _ewmLog('u_invr_purchase_order', 'u_supplier_acknowledged', oldAck, current.getValue('u_supplier_acknowledged'), '');\n\n // 3. Update the supplier record with a note about the new PO\n var supplierRef = current.getValue('u_supplier');\n if (supplierRef) {\n var grSup = new GlideRecord('u_invr_supplier');\n grSup.addQuery('sys_id', supplierRef);\n grSup.query();\n if (grSup.next()) {\n var oldNotes = grSup.getValue('u_notes');\n grSup.setValue('u_notes', 'New PO issued - pending acknowledgement');\n _ewmLog('u_invr_supplier', 'u_notes', oldNotes, grSup.getValue('u_notes'), '');\n try {\n var r1 = grSup.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grSup.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 4. Insert an escalation record to track the new order for overdue monitoring\n var grEsc = new GlideRecord('u_invr_escalation');\n grEsc.initialize();\n grEsc.setValue('u_replenishment_request', current.getValue('u_replenishment_request'));\n grEsc.setValue('u_escalation_status', '1');\n _ewmLog('u_invr_escalation', 'u_escalation_status', '', '1', '');\n try {\n var r2 = grEsc.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "supplier_active_contract_enrich", "fires_on_table": "u_invr_supplier", "filter_condition": "u_is_active=true^u_contract_approved=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_invr_supplier: enrich supplier fields and insert a stock receipt\n\n // 1. Set payment_terms to Net 30 if not already set\n var oldPayment = current.getValue('u_payment_terms');\n current.setValue('u_payment_terms', '2');\n _ewmLog('u_invr_supplier', 'u_payment_terms', oldPayment, current.getValue('u_payment_terms'), '');\n\n // 2. Set avg_delivery_days to 14 as default for active approved suppliers\n var oldDelivery = current.getValue('u_avg_delivery_days');\n current.setValue('u_avg_delivery_days', '14');\n _ewmLog('u_invr_supplier', 'u_avg_delivery_days', oldDelivery, current.getValue('u_avg_delivery_days'), '');\n\n // 3. Update notes with activation confirmation\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Supplier verified active with approved contract');\n _ewmLog('u_invr_supplier', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 4. Insert a stock receipt record to track expected incoming delivery from this supplier\n var gr = new GlideRecord('u_invr_stock_receipt');\n gr.initialize();\n\n gr.setValue('u_received_by', current.getValue('u_contact_name'));\n _ewmLog('u_invr_stock_receipt', 'u_received_by', '', current.getValue('u_contact_name'), '');\n\n gr.setValue('u_condition', '1');\n _ewmLog('u_invr_stock_receipt', 'u_condition', '', '1', '');\n\n gr.setValue('u_quantity_received', '0');\n _ewmLog('u_invr_stock_receipt', 'u_quantity_received', '', '0', '');\n\n gr.setValue('u_quantity_accepted', '0');\n _ewmLog('u_invr_stock_receipt', 'u_quantity_accepted', '', '0', '');\n\n gr.setValue('u_stock_updated', 'false');\n _ewmLog('u_invr_stock_receipt', 'u_stock_updated', '', 'false', '');\n\n gr.setValue('u_discrepancy_notes', 'Auto-created on supplier activation for ' + current.getValue('u_supplier_code'));\n _ewmLog('u_invr_stock_receipt', 'u_discrepancy_notes', '', 'Auto-created on supplier activation for ' + current.getValue('u_supplier_code'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "receipt_insert_update_approval_record", "fires_on_table": "u_invr_stock_receipt", "filter_condition": "u_stock_updated=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n var reqRef = current.getValue('u_replenishment_request');\n if (!reqRef) return;\n\n var gr = new GlideRecord('u_invr_approval_record');\n gr.addQuery('u_replenishment_request', reqRef);\n gr.query();\n while (gr.next()) {\n var oldDecision = gr.getValue('u_decision');\n gr.setValue('u_decision', '2');\n _ewmLog('u_invr_approval_record', 'u_decision', oldDecision, gr.getValue('u_decision'), '');\n\n var oldComments = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Stock receipt confirmed - auto-closing approval');\n _ewmLog('u_invr_approval_record', 'u_comments', oldComments, gr.getValue('u_comments'), '');\n\n var oldApproverName = gr.getValue('u_approver_name');\n gr.setValue('u_approver_name', 'System Auto-Approval');\n _ewmLog('u_invr_approval_record', 'u_approver_name', oldApproverName, gr.getValue('u_approver_name'), '');\n\n var oldApprovedCost = gr.getValue('u_approved_cost');\n gr.setValue('u_approved_cost', current.getValue('u_actual_unit_cost') || '0');\n _ewmLog('u_invr_approval_record', 'u_approved_cost', oldApprovedCost, gr.getValue('u_approved_cost'), '');\n\n var oldQtyApproved = gr.getValue('u_quantity_approved');\n gr.setValue('u_quantity_approved', current.getValue('u_quantity_accepted') || '0');\n _ewmLog('u_invr_approval_record', 'u_quantity_approved', oldQtyApproved, gr.getValue('u_quantity_approved'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_estimated_unit_cost", "oldvalue": "", "newvalue": "1200"}, {"tablename": "u_invr_inventory_item", "documentkey": "fef65929017143103e48918ce4a0a6f4", "fieldname": "u_is_high_value", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_high_value_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_requested_date", "oldvalue": "", "newvalue": "2025-01-15"}, {"tablename": "u_invr_approval_record", "documentkey": "f7071d29017143103e48918ce4a0a6ae", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-created: high-value critical request requires manager approval"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_total_estimated_cost", "oldvalue": "24000", "newvalue": "25015"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_manager_approval_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_inventory_item", "documentkey": "fef65929017143103e48918ce4a0a6f4", "fieldname": "u_storage_requirements", "oldvalue": "Standard shelf storage", "newvalue": "Priority replenishment flagged - expedite handling"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_requested_quantity", "oldvalue": "", "newvalue": "20"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Stock below reorder threshold - critical production dependency"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_estimated_unit_cost", "oldvalue": "1200", "newvalue": "1250.75"}, {"tablename": "u_invr_approval_record", "documentkey": "f7071d29017143103e48918ce4a0a6ae", "fieldname": "u_replenishment_request", "oldvalue": "", "newvalue": "fb071d29017143103e48918ce4a0a6a9"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_supplier", "oldvalue": "", "newvalue": "baf65929017143103e48918ce4a0a6f1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_inventory_item", "oldvalue": "", "newvalue": "fef65929017143103e48918ce4a0a6f4"}, {"tablename": "u_invr_approval_record", "documentkey": "f7071d29017143103e48918ce4a0a6ae", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_manager_approval_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_number", "oldvalue": "", "newvalue": "REP-CASCADE-0001"}, {"tablename": "u_invr_approval_record", "documentkey": "f7071d29017143103e48918ce4a0a6ae", "fieldname": "u_approver_role", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_warehouse_location", "oldvalue": "", "newvalue": "72f69929017143103e48918ce4a0a609"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_total_estimated_cost", "oldvalue": "", "newvalue": "24000"}, {"tablename": "u_invr_approval_record", "documentkey": "f7071d29017143103e48918ce4a0a6ae", "fieldname": "u_is_manager_approval", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_priority", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_invr_replenishment_request", "documentkey": "fb071d29017143103e48918ce4a0a6a9", "fieldname": "u_required_by_date", "oldvalue": "", "newvalue": "2025-02-01"}], "ewm_logs": [{"sys_id": "33071d29017143103e48918ce4a0a6b0", "u_br_name": "init_approval_on_hv_submitted_insert", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_storage_requirements", "u_old_value": "Standard shelf storage", "u_new_value": "Priority replenishment flagged - expedite handling", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "37071d29017143103e48918ce4a0a6b2", "u_br_name": "inv_item_upd_sync_request_costs", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_total_estimated_cost", "u_old_value": "24000", "u_new_value": "25015", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "3b071d29017143103e48918ce4a0a6b3", "u_br_name": "inv_item_upd_sync_request_costs", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_manager_approval_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "3f071d29017143103e48918ce4a0a6ac", "u_br_name": "init_approval_on_hv_submitted_insert", "u_table_name": "u_invr_approval_record", "u_field_name": "u_approver_role", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "77071d29017143103e48918ce4a0a6ab", "u_br_name": "init_approval_on_hv_submitted_insert", "u_table_name": "u_invr_approval_record", "u_field_name": "u_replenishment_request", "u_old_value": "", "u_new_value": "fb071d29017143103e48918ce4a0a6a9", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "77071d29017143103e48918ce4a0a6ad", "u_br_name": "init_approval_on_hv_submitted_insert", "u_table_name": "u_invr_approval_record", "u_field_name": "u_is_manager_approval", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "b3071d29017143103e48918ce4a0a6b4", "u_br_name": "inv_item_upd_sync_request_costs", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_priority", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "b7071d29017143103e48918ce4a0a6af", "u_br_name": "init_approval_on_hv_submitted_insert", "u_table_name": "u_invr_inventory_item", "u_field_name": "u_is_high_value", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "bb071d29017143103e48918ce4a0a6b1", "u_br_name": "inv_item_upd_sync_request_costs", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_estimated_unit_cost", "u_old_value": "1200", "u_new_value": "1250.75", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "bf071d29017143103e48918ce4a0a6ad", "u_br_name": "init_approval_on_hv_submitted_insert", "u_table_name": "u_invr_approval_record", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Auto-created: high-value critical request requires manager approval", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "bf071d29017143103e48918ce4a0a6b2", "u_br_name": "inv_item_upd_sync_request_costs", "u_table_name": "u_invr_replenishment_request", "u_field_name": "u_high_value_flag", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}, {"sys_id": "f3071d29017143103e48918ce4a0a6ac", "u_br_name": "init_approval_on_hv_submitted_insert", "u_table_name": "u_invr_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:13:26"}], "metadata": "{\"domain\": \"inventory_replenishment\", \"primary_table\": \"u_invr_replenishment_request\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 25}"} {"tool_name": "update_invr_replenishment_request", "parameters": "{\"table_name\": \"u_invr_replenishment_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\", \"u_high_value_flag\": \"true\"}}", "seed_data": "{\"u_number\": \"REPL-CASCADE-0001\", \"u_estimated_unit_cost\": \"450\", \"u_required_by_date\": \"2025-02-01\", \"u_manager_approval_required\": \"true\", \"u_state\": \"3\", \"u_supplier\": \"0af71de9017143103e48918ce4a0a6f7\", \"sys_mod_count\": \"1\", \"u_high_value_flag\": \"true\", \"sys_updated_on\": \"2026-06-30 11:17:45\", \"sys_tags\": \"\", \"u_requested_quantity\": \"50\", \"u_priority\": \"1\", \"sys_id\": \"0ef75de9017143103e48918ce4a0a607\", \"u_warehouse_location\": \"c6f75de9017143103e48918ce4a0a604\", \"sys_updated_by\": \"admin\", \"u_cancellation_reason\": \"\", \"sys_created_on\": \"2026-06-30 11:17:24\", \"u_justification\": \"Stock below reorder threshold for critical assembly component\", \"u_requested_date\": \"2025-01-15\", \"u_inventory_item\": \"0ef71de9017143103e48918ce4a0a6fa\", \"u_total_estimated_cost\": \"22500\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"supplier_main\": {\"u_name\": \"Cascade Test Supplier Alpha\", \"u_notes\": \"Pending approval record created for replenishment\", \"u_contact_phone\": \"+1-555-0100\", \"u_supplier_code\": \"SUP-CASCADE-001\", \"sys_mod_count\": \"2\", \"sys_updated_on\": \"2026-06-30 11:17:45\", \"sys_tags\": \"\", \"u_performance_rating\": \"4.5\", \"u_is_active\": \"true\", \"sys_id\": \"0af71de9017143103e48918ce4a0a6f7\", \"u_contact_name\": \"Jane Doe\", \"u_contract_expiry_date\": \"2026-12-31\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@supplieralpha.com\", \"sys_created_on\": \"2026-06-30 11:17:24\", \"u_avg_delivery_days\": \"7\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\", \"u_contract_approved\": \"true\"}, \"warehouse_main\": {\"u_name\": \"Regional Depot West\", \"u_accepts_direct_delivery\": \"true\", \"u_city\": \"Portland\", \"u_location_type\": \"2\", \"u_address\": \"500 Industrial Blvd\", \"sys_mod_count\": \"6\", \"sys_updated_on\": \"2026-06-30 11:17:45\", \"u_manager_email\": \"hv-coordinator@warehouse.example.com\", \"sys_tags\": \"\", \"u_operating_hours\": \"06:00-22:00\", \"u_manager_name\": \"Regional Depot Manager\", \"u_is_active\": \"true\", \"sys_id\": \"c6f75de9017143103e48918ce4a0a604\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:17:24\", \"u_location_code\": \"WH-RGN-WEST-01\", \"u_storage_capacity\": \"5000\", \"sys_created_by\": \"admin\", \"u_region\": \"Central\"}, \"inventory_item_main\": {\"u_avg_monthly_consumption\": \"8\", \"u_name\": \"Precision Servo Motor Assembly\", \"u_reorder_threshold\": \"10\", \"sys_mod_count\": \"2\", \"sys_updated_on\": \"2026-06-30 11:17:45\", \"u_unit_of_measure\": \"1\", \"sys_tags\": \"\", \"u_current_stock_level\": \"5\", \"u_is_high_value\": \"true\", \"u_category\": \"\", \"u_item_code\": \"INV-HV-0042\", \"u_storage_requirements\": \"Replenishment approved - pending delivery\", \"sys_id\": \"0ef71de9017143103e48918ce4a0a6fa\", \"u_description\": \"High-value servo motor used in automated assembly lines\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:17:24\", \"u_preferred_supplier\": \"0af71de9017143103e48918ce4a0a6f7\", \"u_lead_time_days\": \"7\", \"u_active\": \"true\", \"u_standard_unit_cost\": \"12.5\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_invr_replenishment_request\": {\"u_number\": {\"type\": \"str\"}, \"u_inventory_item\": {\"FK\": \"u_invr_inventory_item\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_warehouse_location\": {\"FK\": \"u_invr_warehouse_location\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_quantity\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_unit_cost\": {\"type\": \"decimal\"}, \"u_total_estimated_cost\": {\"type\": \"decimal\"}, \"u_high_value_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_invr_inventory_item\": {\"u_item_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_invr_item_category\"}, \"u_description\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_current_stock_level\": {\"type\": \"int\"}, \"u_reorder_threshold\": {\"type\": \"int\"}, \"u_avg_monthly_consumption\": {\"type\": \"decimal\"}, \"u_standard_unit_cost\": {\"type\": \"decimal\"}, \"u_is_high_value\": {\"type\": \"bool\"}, \"u_preferred_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_storage_requirements\": {\"type\": \"str\"}}, \"u_invr_supplier\": {\"u_name\": {\"type\": \"str\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_contract_approved\": {\"type\": \"bool\"}, \"u_contract_expiry_date\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_avg_delivery_days\": {\"type\": \"int\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_invr_warehouse_location\": {\"u_name\": {\"type\": \"str\"}, \"u_location_code\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_location_type\": {\"type\": \"str\"}, \"u_storage_capacity\": {\"type\": \"int\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_manager_email\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_accepts_direct_delivery\": {\"type\": \"bool\"}, \"u_operating_hours\": {\"type\": \"str\"}}, \"u_invr_stock_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"int\"}, \"u_quantity_accepted\": {\"type\": \"int\"}, \"u_quantity_rejected\": {\"type\": \"int\"}, \"u_condition\": {\"type\": \"str\"}, \"u_delivery_note_ref\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_actual_unit_cost\": {\"type\": \"decimal\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_stock_updated\": {\"type\": \"bool\"}}, \"u_invr_purchase_order\": {\"u_po_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_supplier\": {\"FK\": \"u_invr_supplier\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_ordered_quantity\": {\"type\": \"int\"}, \"u_total_order_value\": {\"type\": \"decimal\"}, \"u_po_status\": {\"type\": \"str\"}, \"u_supplier_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledgement_date\": {\"type\": \"str\"}, \"u_special_instructions\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}, \"u_delivery_confirmed\": {\"type\": \"bool\"}}, \"u_invr_approval_record\": {\"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_decision\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_quantity_approved\": {\"type\": \"int\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_is_manager_approval\": {\"type\": \"bool\"}, \"u_approved_cost\": {\"type\": \"decimal\"}, \"u_override_justification\": {\"type\": \"str\"}}, \"u_invr_escalation\": {\"u_escalation_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_escalated_date\": {\"type\": \"str\"}, \"u_escalated_by\": {\"type\": \"str\"}, \"u_assigned_manager\": {\"type\": \"str\"}, \"u_escalation_status\": {\"type\": \"str\"}, \"u_days_overdue\": {\"type\": \"int\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_date\": {\"type\": \"str\"}, \"u_priority_override\": {\"type\": \"bool\"}}, \"u_invr_recall_process\": {\"u_recall_number\": {\"type\": \"str\"}, \"u_replenishment_request\": {\"FK\": \"u_invr_replenishment_request\"}, \"u_purchase_order\": {\"FK\": \"u_invr_purchase_order\"}, \"u_recall_reason\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_initiated_by\": {\"type\": \"str\"}, \"u_recall_status\": {\"type\": \"str\"}, \"u_supplier_notified\": {\"type\": \"bool\"}, \"u_supplier_notification_date\": {\"type\": \"str\"}, \"u_goods_returned\": {\"type\": \"bool\"}, \"u_financial_impact\": {\"type\": \"decimal\"}, \"u_resolution_summary\": {\"type\": \"str\"}}, \"u_invr_item_category\": {\"u_name\": {\"type\": \"str\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_invr_item_category\"}, \"u_requires_manager_approval\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_default_lead_time_days\": {\"type\": \"int\"}, \"u_storage_class\": {\"type\": \"str\"}, \"u_max_reorder_multiplier\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_review_frequency_days\": {\"type\": \"int\"}}}", "business_rules": [{"name": "approved_highval_create_approval_rec", "fires_on_table": "u_invr_replenishment_request", "filter_condition": "u_stateCHANGESTO3^u_high_value_flag=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an approval record for the high-value approved request\n var ar = new GlideRecord('u_invr_approval_record');\n ar.initialize();\n\n ar.setValue('u_replenishment_request', current.getUniqueValue());\n _ewmLog('u_invr_approval_record', 'u_replenishment_request', '', current.getUniqueValue(), '');\n\n ar.setValue('u_decision', '2');\n _ewmLog('u_invr_approval_record', 'u_decision', '', '2', '');\n\n ar.setValue('u_approver_role', '3');\n _ewmLog('u_invr_approval_record', 'u_approver_role', '', '3', '');\n\n ar.setValue('u_is_manager_approval', 'true');\n _ewmLog('u_invr_approval_record', 'u_is_manager_approval', '', 'true', '');\n\n ar.setValue('u_comments', 'Auto-generated approval record for high-value replenishment request');\n _ewmLog('u_invr_approval_record', 'u_comments', '', 'Auto-generated approval record for high-value replenishment request', '');\n\n try {\n var insertResult = ar.insert();\n if (!insertResult) { _ewmLog('','','','', 'GR insert failed: ' + ar.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked inventory item to flag pending replenishment\n var itemRef = current.getValue('u_inventory_item');\n if (itemRef) {\n var ig = new GlideRecord('u_invr_inventory_item');\n ig.addQuery('sys_id', itemRef);\n ig.query();\n if (ig.next()) {\n var oldStorage = ig.getValue('u_storage_requirements');\n ig.setValue('u_storage_requirements', 'Replenishment approved - pending delivery');\n _ewmLog('u_invr_inventory_item', 'u_storage_requirements', oldStorage, ig.getValue('u_storage_requirements'), '');\n\n try {\n var updResult = ig.update();\n if (!updResult) { _ewmLog('','','','', 'GR update failed: ' + ig.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "init_approval_defaults_on_insert", "fires_on_table": "u_invr_approval_record", "filter_condition": "u_decision=2", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set defaults on the approval record itself (before insert, same table)\n var oldRole = current.getValue('u_approver_role');\n current.setValue('u_approver_role', '2');\n _ewmLog('u_invr_approval_record', 'u_approver_role', oldRole, current.getValue('u_approver_role'), '');\n\n var oldMgrApproval = current.getValue('u_is_manager_approval');\n current.setValue('u_is_manager_approval', 'false');\n _ewmLog('u_invr_approval_record', 'u_is_manager_approval', oldMgrApproval, current.getValue('u_is_manager_approval'), '');\n\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Pending review by procurement officer');\n _ewmLog('u_invr_approval_record', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // 2. Update the supplier referenced by the replenishment request\n var rrRef = current.getValue('u_replenishment_request');\n if (rrRef) {\n var rrGr = new GlideRecord('u_invr_replenishment_request');\n if (rrGr.get(rrRef)) {\n var supplierRef = rrGr.getValue('u_supplier');\n if (supplierRef) {\n var supGr = new GlideRecord('u_invr_supplier');\n if (supGr.get(supplierRef)) {\n var oldNotes = supGr.getValue('u_notes');\n supGr.setValue('u_notes', 'Pending approval record created for replenishment');\n _ewmLog('u_invr_supplier', 'u_notes', oldNotes, supGr.getValue('u_notes'), '');\n try {\n var r1 = supGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + supGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update the warehouse location referenced by the replenishment request\n var whRef = rrGr.getValue('u_warehouse_location');\n if (whRef) {\n var whGr = new GlideRecord('u_invr_warehouse_location');\n if (whGr.get(whRef)) {\n var oldMgrName = whGr.getValue('u_manager_name');\n whGr.setValue('u_manager_name', 'Procurement Review Pending');\n _ewmLog('u_invr_warehouse_location', 'u_manager_name', oldMgrName, whGr.getValue('u_manager_name'), '');\n\n var oldMgrEmail = whGr.getValue('u_manager_email');\n whGr.setValue('u_manager_email', 'procurement-review@warehouse.local');\n _ewmLog('u_invr_warehouse_location', 'u_manager_email', oldMgrEmail, whGr.getValue('u_manager_email'), '');\n\n try {\n var r2 = whGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + whGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "supplier_notes_update_rating_terms", "fires_on_table": "u_invr_supplier", "filter_condition": "u_notesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // After-BR on u_invr_supplier update: when supplier notes are updated (not empty),\n // adjust performance rating, payment terms, and avg delivery days via GlideRecord update\n // to produce a new database event for the next slot in the chain.\n\n var supGr = new GlideRecord('u_invr_supplier');\n if (supGr.get(current.getUniqueValue())) {\n var oldRating = supGr.getValue('u_performance_rating');\n supGr.setValue('u_performance_rating', '4.5');\n _ewmLog('u_invr_supplier', 'u_performance_rating', oldRating, supGr.getValue('u_performance_rating'), '');\n\n var oldTerms = supGr.getValue('u_payment_terms');\n supGr.setValue('u_payment_terms', '2');\n _ewmLog('u_invr_supplier', 'u_payment_terms', oldTerms, supGr.getValue('u_payment_terms'), '');\n\n var oldDeliveryDays = supGr.getValue('u_avg_delivery_days');\n supGr.setValue('u_avg_delivery_days', '7');\n _ewmLog('u_invr_supplier', 'u_avg_delivery_days', oldDeliveryDays, supGr.getValue('u_avg_delivery_days'), '');\n\n try {\n var r = supGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + supGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "supplier_perf_update_item_warehouse", "fires_on_table": "u_invr_supplier", "filter_condition": "u_payment_terms=2^u_avg_delivery_days=7^u_performance_rating=4.5", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update inventory items that reference this supplier as preferred\n var grItem = new GlideRecord('u_invr_inventory_item');\n grItem.addQuery('u_preferred_supplier', current.getUniqueValue());\n grItem.query();\n while (grItem.next()) {\n var oldLead = grItem.getValue('u_lead_time_days');\n grItem.setValue('u_lead_time_days', 7);\n _ewmLog('u_invr_inventory_item', 'u_lead_time_days', oldLead, grItem.getValue('u_lead_time_days'), '');\n\n var oldCost = grItem.getValue('u_standard_unit_cost');\n grItem.setValue('u_standard_unit_cost', '12.50');\n _ewmLog('u_invr_inventory_item', 'u_standard_unit_cost', oldCost, grItem.getValue('u_standard_unit_cost'), '');\n\n try {\n var r1 = grItem.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grItem.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update warehouse locations to flag direct delivery acceptance\n var grWh = new GlideRecord('u_invr_warehouse_location');\n grWh.addQuery('u_is_active', 'true');\n grWh.query();\n while (grWh.next()) {\n var oldAccepts = grWh.getValue('u_accepts_direct_delivery');\n grWh.setValue('u_accepts_direct_delivery', 'true');\n _ewmLog('u_invr_warehouse_location', 'u_accepts_direct_delivery', oldAccepts, grWh.getValue('u_accepts_direct_delivery'), '');\n\n try {\n var r2 = grWh.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grWh.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "update_wh_on_item_stock_change", "fires_on_table": "u_invr_inventory_item", "filter_condition": "u_active=true^u_is_high_value=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // After-BR on u_invr_inventory_item update: when an active high-value item is updated,\n // update all warehouse locations linked to replenishment requests for this item\n // with revised manager info, capacity, operating hours, region, and direct delivery flag.\n\n var rrGr = new GlideRecord('u_invr_replenishment_request');\n rrGr.addQuery('u_inventory_item', current.getUniqueValue());\n rrGr.query();\n\n var whSysIds = {};\n while (rrGr.next()) {\n var whId = rrGr.getValue('u_warehouse_location');\n if (whId && !whSysIds[whId]) {\n whSysIds[whId] = true;\n }\n }\n\n for (var sysId in whSysIds) {\n var gr = new GlideRecord('u_invr_warehouse_location');\n if (gr.get(sysId)) {\n var oldManagerName = gr.getValue('u_manager_name');\n gr.setValue('u_manager_name', 'High Value Item Coordinator');\n _ewmLog('u_invr_warehouse_location', 'u_manager_name', oldManagerName, gr.getValue('u_manager_name'), '');\n\n var oldManagerEmail = gr.getValue('u_manager_email');\n gr.setValue('u_manager_email', 'hv-coordinator@warehouse.example.com');\n _ewmLog('u_invr_warehouse_location', 'u_manager_email', oldManagerEmail, gr.getValue('u_manager_email'), '');\n\n var oldCapacity = gr.getValue('u_storage_capacity');\n gr.setValue('u_storage_capacity', 5000);\n _ewmLog('u_invr_warehouse_location', 'u_storage_capacity', oldCapacity, gr.getValue('u_storage_capacity'), '');\n\n var oldRegion = gr.getValue('u_region');\n gr.setValue('u_region', 'Priority Replenishment Zone');\n _ewmLog('u_invr_warehouse_location', 'u_region', oldRegion, gr.getValue('u_region'), '');\n\n var oldDirectDelivery = gr.getValue('u_accepts_direct_delivery');\n gr.setValue('u_accepts_direct_delivery', 'true');\n _ewmLog('u_invr_warehouse_location', 'u_accepts_direct_delivery', oldDirectDelivery, gr.getValue('u_accepts_direct_delivery'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "wh_update_capacity_on_active_depot", "fires_on_table": "u_invr_warehouse_location", "filter_condition": "u_is_active=true^u_location_type=2", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // After-BR on warehouse location update: when an active Regional Depot is updated,\n // adjust capacity, set manager info, region, and operating hours for standardization\n // via GlideRecord update to produce a new database event for the next slot.\n\n var whGr = new GlideRecord('u_invr_warehouse_location');\n if (whGr.get(current.getUniqueValue())) {\n var oldCapacity = whGr.getValue('u_storage_capacity');\n whGr.setValue('u_storage_capacity', 5000);\n _ewmLog('u_invr_warehouse_location', 'u_storage_capacity', oldCapacity, whGr.getValue('u_storage_capacity'), '');\n\n var oldManagerName = whGr.getValue('u_manager_name');\n whGr.setValue('u_manager_name', 'Regional Depot Manager');\n _ewmLog('u_invr_warehouse_location', 'u_manager_name', oldManagerName, whGr.getValue('u_manager_name'), '');\n\n var oldRegion = whGr.getValue('u_region');\n whGr.setValue('u_region', 'Central');\n _ewmLog('u_invr_warehouse_location', 'u_region', oldRegion, whGr.getValue('u_region'), '');\n\n var oldHours = whGr.getValue('u_operating_hours');\n whGr.setValue('u_operating_hours', '06:00-22:00');\n _ewmLog('u_invr_warehouse_location', 'u_operating_hours', oldHours, whGr.getValue('u_operating_hours'), '');\n\n try {\n var r = whGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + whGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "wh_update_create_receipt_escalation", "fires_on_table": "u_invr_warehouse_location", "filter_condition": "u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 700, "script": "(function executeRule(current, previous) {\n\n // When an active warehouse location is updated, create a stock receipt\n // record and an escalation record to track the replenishment activity\n\n // 1. Insert a stock receipt for audit trail\n var grReceipt = new GlideRecord('u_invr_stock_receipt');\n grReceipt.initialize();\n grReceipt.setValue('u_received_by', current.getValue('u_manager_name'));\n _ewmLog('u_invr_stock_receipt', 'u_received_by', '', current.getValue('u_manager_name'), '');\n grReceipt.setValue('u_condition', '1');\n _ewmLog('u_invr_stock_receipt', 'u_condition', '', '1', '');\n try {\n var r1 = grReceipt.insert();\n if (!r1) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grReceipt.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Insert an escalation record to flag the warehouse change for review\n var grEsc = new GlideRecord('u_invr_escalation');\n grEsc.initialize();\n grEsc.setValue('u_escalation_reason', 'Warehouse location updated - review required for ' + current.getValue('u_location_code'));\n _ewmLog('u_invr_escalation', 'u_escalation_reason', '', 'Warehouse location updated - review required for ' + current.getValue('u_location_code'), '');\n grEsc.setValue('u_escalation_status', '1');\n _ewmLog('u_invr_escalation', 'u_escalation_status', '', '1', '');\n try {\n var r2 = grEsc.insert();\n if (!r2) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grEsc.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_email", "oldvalue": "hv-coordinator@warehouse.example.com", "newvalue": "procurement-review@warehouse.local"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_name", "oldvalue": "Procurement Review Pending", "newvalue": "Regional Depot Manager"}, {"tablename": "u_invr_stock_receipt", "documentkey": "8f08112d017143103e48918ce4a0a619", "fieldname": "u_quantity_rejected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_stock_receipt", "documentkey": "8f08112d017143103e48918ce4a0a625", "fieldname": "u_quantity_rejected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_stock_receipt", "documentkey": "cb08dde9017143103e48918ce4a0a6fc", "fieldname": "u_stock_updated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_escalation", "documentkey": "8308112d017143103e48918ce4a0a618", "fieldname": "u_priority_override", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_approval_record", "documentkey": "8b08dde9017143103e48918ce4a0a6eb", "fieldname": "u_decision", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_invr_escalation", "documentkey": "8708112d017143103e48918ce4a0a602", "fieldname": "u_priority_override", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_stock_receipt", "documentkey": "c708112d017143103e48918ce4a0a616", "fieldname": "u_condition", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_approval_record", "documentkey": "8b08dde9017143103e48918ce4a0a6eb", "fieldname": "u_approver_role", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_invr_stock_receipt", "documentkey": "4708112d017143103e48918ce4a0a629", "fieldname": "u_stock_updated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_inventory_item", "documentkey": "0ef71de9017143103e48918ce4a0a6fa", "fieldname": "u_lead_time_days", "oldvalue": "21", "newvalue": "7"}, {"tablename": "u_invr_stock_receipt", "documentkey": "cb08112d017143103e48918ce4a0a600", "fieldname": "u_condition", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_escalation", "documentkey": "4b08112d017143103e48918ce4a0a61b", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Warehouse location updated - review required for WH-RGN-WEST-01"}, {"tablename": "u_invr_escalation", "documentkey": "4b08112d017143103e48918ce4a0a627", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Warehouse location updated - review required for WH-RGN-WEST-01"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_email", "oldvalue": "tom.richards@warehouse.local", "newvalue": "hv-coordinator@warehouse.example.com"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_name", "oldvalue": "Regional Depot Manager", "newvalue": "Procurement Review Pending"}, {"tablename": "u_invr_stock_receipt", "documentkey": "8f08112d017143103e48918ce4a0a619", "fieldname": "u_stock_updated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_stock_receipt", "documentkey": "8f08112d017143103e48918ce4a0a625", "fieldname": "u_stock_updated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_escalation", "documentkey": "0308112d017143103e48918ce4a0a62b", "fieldname": "u_escalation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_operating_hours", "oldvalue": "08:00-18:00", "newvalue": "06:00-22:00"}, {"tablename": "u_invr_stock_receipt", "documentkey": "cb08dde9017143103e48918ce4a0a6fc", "fieldname": "u_received_by", "oldvalue": "", "newvalue": "Regional Depot Manager"}, {"tablename": "u_invr_escalation", "documentkey": "8308112d017143103e48918ce4a0a618", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Warehouse location updated - review required for WH-RGN-WEST-01"}, {"tablename": "u_invr_approval_record", "documentkey": "8b08dde9017143103e48918ce4a0a6eb", "fieldname": "u_is_manager_approval", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_email", "oldvalue": "procurement-review@warehouse.local", "newvalue": "hv-coordinator@warehouse.example.com"}, {"tablename": "u_invr_supplier", "documentkey": "0af71de9017143103e48918ce4a0a6f7", "fieldname": "u_performance_rating", "oldvalue": "3.2", "newvalue": "4.5"}, {"tablename": "u_invr_escalation", "documentkey": "8708112d017143103e48918ce4a0a602", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Warehouse location updated - review required for WH-RGN-WEST-01"}, {"tablename": "u_invr_stock_receipt", "documentkey": "c708112d017143103e48918ce4a0a616", "fieldname": "u_quantity_rejected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_stock_receipt", "documentkey": "4708112d017143103e48918ce4a0a629", "fieldname": "u_received_by", "oldvalue": "", "newvalue": "High Value Item Coordinator"}, {"tablename": "u_invr_inventory_item", "documentkey": "0ef71de9017143103e48918ce4a0a6fa", "fieldname": "u_standard_unit_cost", "oldvalue": "450", "newvalue": "12.5"}, {"tablename": "u_invr_stock_receipt", "documentkey": "cb08112d017143103e48918ce4a0a600", "fieldname": "u_quantity_rejected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_supplier", "documentkey": "0af71de9017143103e48918ce4a0a6f7", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Pending approval record created for replenishment"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_name", "oldvalue": "Tom Richards", "newvalue": "High Value Item Coordinator"}, {"tablename": "u_invr_escalation", "documentkey": "8b08dde9017143103e48918ce4a0a6fe", "fieldname": "u_escalation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_stock_receipt", "documentkey": "8f08112d017143103e48918ce4a0a619", "fieldname": "u_received_by", "oldvalue": "", "newvalue": "Procurement Review Pending"}, {"tablename": "u_invr_stock_receipt", "documentkey": "8f08112d017143103e48918ce4a0a625", "fieldname": "u_received_by", "oldvalue": "", "newvalue": "Regional Depot Manager"}, {"tablename": "u_invr_escalation", "documentkey": "0308112d017143103e48918ce4a0a62b", "fieldname": "u_priority_override", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_name", "oldvalue": "High Value Item Coordinator", "newvalue": "Regional Depot Manager"}, {"tablename": "u_invr_approval_record", "documentkey": "8b08dde9017143103e48918ce4a0a6eb", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Pending review by procurement officer"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_name", "oldvalue": "Regional Depot Manager", "newvalue": "High Value Item Coordinator"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_manager_name", "oldvalue": "High Value Item Coordinator", "newvalue": "Regional Depot Manager"}, {"tablename": "u_invr_stock_receipt", "documentkey": "4708112d017143103e48918ce4a0a629", "fieldname": "u_condition", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_supplier", "documentkey": "0af71de9017143103e48918ce4a0a6f7", "fieldname": "u_avg_delivery_days", "oldvalue": "14", "newvalue": "7"}, {"tablename": "u_invr_stock_receipt", "documentkey": "c708112d017143103e48918ce4a0a616", "fieldname": "u_stock_updated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_escalation", "documentkey": "4b08112d017143103e48918ce4a0a61b", "fieldname": "u_escalation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_escalation", "documentkey": "4b08112d017143103e48918ce4a0a627", "fieldname": "u_escalation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_stock_receipt", "documentkey": "cb08112d017143103e48918ce4a0a600", "fieldname": "u_stock_updated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_replenishment_request", "documentkey": "0ef75de9017143103e48918ce4a0a607", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_invr_warehouse_location", "documentkey": "c6f75de9017143103e48918ce4a0a604", "fieldname": "u_storage_capacity", "oldvalue": "3000", "newvalue": "5000"}, {"tablename": "u_invr_stock_receipt", "documentkey": "cb08dde9017143103e48918ce4a0a6fc", "fieldname": "u_condition", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_escalation", "documentkey": "8b08dde9017143103e48918ce4a0a6fe", "fieldname": "u_priority_override", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_invr_escalation", "documentkey": "8308112d017143103e48918ce4a0a618", "fieldname": "u_escalation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_invr_escalation", "documentkey": 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"u_invr_warehouse_location", "u_field_name": "u_storage_capacity", "u_old_value": "5000", "u_new_value": "5000", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "c708112d017143103e48918ce4a0a61a", "u_br_name": "wh_update_create_receipt_escalation", "u_table_name": "u_invr_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Warehouse location updated - review required for WH-RGN-WEST-01", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "c708112d017143103e48918ce4a0a622", "u_br_name": "wh_update_capacity_on_active_depot", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_manager_name", "u_old_value": "High Value Item Coordinator", "u_new_value": "Regional Depot Manager", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "c708112d017143103e48918ce4a0a626", "u_br_name": "wh_update_create_receipt_escalation", "u_table_name": "u_invr_escalation", "u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Warehouse location updated - review required for WH-RGN-WEST-01", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "c708112d017143103e48918ce4a0a62a", "u_br_name": "wh_update_create_receipt_escalation", "u_table_name": "u_invr_escalation", "u_field_name": "u_escalation_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "c70891e9017143103e48918ce4a0a65a", "u_br_name": "approved_highval_create_approval_rec", "u_table_name": "u_invr_approval_record", "u_field_name": "u_replenishment_request", "u_old_value": "", "u_new_value": "0ef75de9017143103e48918ce4a0a607", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "c708dde9017143103e48918ce4a0a6f5", "u_br_name": "update_wh_on_item_stock_change", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_storage_capacity", "u_old_value": "3000", "u_new_value": "5000", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "cb08112d017143103e48918ce4a0a60f", "u_br_name": "wh_update_create_receipt_escalation", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_accepts_direct_delivery", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "cb08112d017143103e48918ce4a0a610", "u_br_name": "wh_update_create_receipt_escalation", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_manager_name", "u_old_value": "Regional Depot Manager", "u_new_value": "Procurement Review Pending", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "cb08112d017143103e48918ce4a0a613", "u_br_name": "wh_update_capacity_on_active_depot", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_region", "u_old_value": "Central", "u_new_value": "Central", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "cb08112d017143103e48918ce4a0a623", "u_br_name": "wh_update_capacity_on_active_depot", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_operating_hours", "u_old_value": "06:00-22:00", "u_new_value": "06:00-22:00", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}, {"sys_id": "cb08dde9017143103e48918ce4a0a6f6", "u_br_name": "update_wh_on_item_stock_change", "u_table_name": "u_invr_warehouse_location", "u_field_name": "u_accepts_direct_delivery", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:17:45"}], "metadata": "{\"domain\": \"inventory_replenishment\", \"primary_table\": \"u_invr_replenishment_request\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 7, \"expected_br_count\": 7, \"all_brs_fired\": true, \"audit_count\": 71}"} {"tool_name": "update_lsa_lease_agreement", "parameters": "{\"table_name\": \"u_lsa_lease_agreement\", \"operation\": \"update\", \"fields\": {\"u_status\": \"4\"}}", "seed_data": "{\"u_number\": \"LSA-CASCADE-TEST-001\", \"u_termination_date\": \"\", \"u_termination_reason\": \"\", \"u_annual_rent\": \"120000\", \"u_expiration_date\": \"2027-12-31\", \"sys_mod_count\": \"1\", \"u_approval_status\": \"2\", \"sys_updated_on\": \"2026-06-30 10:43:40\", \"sys_tags\": \"\", \"u_lessor\": \"7a2011a1013143103e48918ce4a0a6c4\", \"u_total_lease_value\": \"360000\", \"u_commencement_date\": \"2025-01-01\", \"sys_id\": \"be2011a1013143103e48918ce4a0a6a7\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_required\": \"false\", \"sys_created_on\": \"2026-06-30 10:43:19\", \"u_currency\": \"USD\", \"u_lease_type\": \"1\", \"u_portfolio_summary\": \"\", \"u_status\": \"4\", \"u_property\": \"7a2011a1013143103e48918ce4a0a6a4\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"property_main\": {\"u_name\": \"Cascade Test Office 100 Main St\", \"u_country\": \"US\", \"u_state_province\": \"IL\", \"u_city\": \"Chicago\", \"sys_mod_count\": \"1\", \"u_occupancy_status\": \"2\", \"u_property_type\": \"1\", \"sys_updated_on\": \"2026-06-30 10:43:40\", \"sys_tags\": \"\", \"u_acquisition_date\": \"2022-03-15\", \"u_market_value\": \"2500000\", \"sys_id\": \"7a2011a1013143103e48918ce4a0a6a4\", \"sys_updated_by\": \"admin\", \"u_address_line1\": \"100 Main Street\", \"u_address_line2\": \"\", \"sys_created_on\": \"2026-06-30 10:43:19\", \"u_portfolio_summary\": \"\", \"u_square_footage\": \"12000\", \"sys_created_by\": \"admin\", \"u_zoning_classification\": \"\"}, \"lessor_main\": {\"u_name\": \"Cascade Test Lessor Holdings LLC\", \"u_tax_id\": \"99-7654321\", \"u_contact_phone\": \"312-555-0199\", \"u_lessor_type\": \"2\", \"u_onboarding_date\": \"2021-06-01\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:43:19\", \"sys_tags\": \"\", \"u_payment_remittance_address\": \"\", \"sys_id\": \"7a2011a1013143103e48918ce4a0a6c4\", \"u_contact_name\": \"Jane Doe\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@cascadetestlessor.com\", \"sys_created_on\": \"2026-06-30 10:43:19\", \"u_active\": \"true\", \"u_portfolio_summary\": \"\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\", \"u_credit_rating\": \"\"}}", "schema": "{\"u_lsa_lease_agreement\": {\"u_number\": {\"type\": \"str\"}, \"u_property\": {\"FK\": \"u_lsa_property\"}, \"u_lessor\": {\"FK\": \"u_lsa_lessor\"}, \"u_lease_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_commencement_date\": {\"type\": \"str\"}, \"u_expiration_date\": {\"type\": \"str\"}, \"u_annual_rent\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_secondary_approval_required\": {\"type\": \"bool\"}, \"u_termination_date\": {\"type\": \"str\"}, \"u_termination_reason\": {\"type\": \"str\"}, \"u_total_lease_value\": {\"type\": \"decimal\"}, \"u_portfolio_summary\": {\"FK\": \"u_lsa_portfolio_summary\"}}, \"u_lsa_property\": {\"u_name\": {\"type\": \"str\"}, \"u_portfolio_summary\": {\"FK\": \"u_lsa_portfolio_summary\"}, \"u_address_line1\": {\"type\": \"str\"}, \"u_address_line2\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_state_province\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_property_type\": {\"type\": \"str\"}, \"u_square_footage\": {\"type\": \"decimal\"}, \"u_zoning_classification\": {\"type\": \"str\"}, \"u_occupancy_status\": {\"type\": \"str\"}, \"u_market_value\": {\"type\": \"decimal\"}, \"u_acquisition_date\": {\"type\": \"str\"}}, \"u_lsa_lessor\": {\"u_name\": {\"type\": \"str\"}, \"u_portfolio_summary\": {\"FK\": \"u_lsa_portfolio_summary\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_lessor_type\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_payment_remittance_address\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_credit_rating\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_lsa_lease_payment\": {\"u_number\": {\"type\": \"str\"}, \"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_amount_due\": {\"type\": \"decimal\"}, \"u_amount_paid\": {\"type\": \"decimal\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_payment_status\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_late_fee\": {\"type\": \"decimal\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_period_start\": {\"type\": \"str\"}}, \"u_lsa_renewal_option\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_option_number\": {\"type\": \"str\"}, \"u_option_status\": {\"type\": \"str\"}, \"u_notice_deadline\": {\"type\": \"str\"}, \"u_extension_term_months\": {\"type\": \"int\"}, \"u_new_annual_rent\": {\"type\": \"decimal\"}, \"u_rent_escalation_pct\": {\"type\": \"decimal\"}, \"u_exercised_date\": {\"type\": \"str\"}, \"u_new_expiration_date\": {\"type\": \"str\"}, \"u_conditions\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}}, \"u_lsa_critical_date\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_date_type\": {\"type\": \"str\"}, \"u_event_date\": {\"type\": \"str\"}, \"u_reminder_days_before\": {\"type\": \"int\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_action_required\": {\"type\": \"str\"}, \"u_responsible_party\": {\"type\": \"str\"}, \"u_completed\": {\"type\": \"bool\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}}, \"u_lsa_lease_clause\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_clause_type\": {\"type\": \"str\"}, \"u_clause_title\": {\"type\": \"str\"}, \"u_clause_text\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_compliance_required\": {\"type\": \"bool\"}, \"u_compliance_status\": {\"type\": \"str\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_responsible_team\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_lsa_approval_record\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_approval_stage\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_delegated\": {\"type\": \"bool\"}, \"u_delegate_name\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}}, \"u_lsa_lease_document\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_document_title\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_date\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_name\": {\"type\": \"str\"}, \"u_file_size_kb\": {\"type\": \"int\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}}, \"u_lsa_portfolio_summary\": {\"u_name\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_total_leases\": {\"type\": \"int\"}, \"u_active_leases\": {\"type\": \"int\"}, \"u_total_annual_rent\": {\"type\": \"decimal\"}, \"u_total_square_footage\": {\"type\": \"decimal\"}, \"u_overdue_payments\": {\"type\": \"int\"}, \"u_expiring_within_90_days\": {\"type\": \"int\"}, \"u_last_refreshed\": {\"type\": \"str\"}, \"u_portfolio_status\": {\"type\": \"str\"}, \"u_budget_variance\": {\"type\": \"decimal\"}}}", "business_rules": [{"name": "lease_activate_set_approval_pay_prop", "fires_on_table": "u_lsa_lease_agreement", "filter_condition": "u_statusCHANGESTO4", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set approval_status to Approved on current lease agreement\n var oldApproval = current.getValue('u_approval_status');\n current.setValue('u_approval_status', '2');\n _ewmLog('u_lsa_lease_agreement', 'u_approval_status', oldApproval, current.getValue('u_approval_status'), '');\n\n // 2. Update the referenced property occupancy_status to Occupied\n var propRef = current.getValue('u_property');\n if (propRef) {\n var grProp = new GlideRecord('u_lsa_property');\n if (grProp.get(propRef)) {\n var oldOccupancy = grProp.getValue('u_occupancy_status');\n grProp.setValue('u_occupancy_status', '2');\n _ewmLog('u_lsa_property', 'u_occupancy_status', oldOccupancy, grProp.getValue('u_occupancy_status'), '');\n try {\n var rProp = grProp.update();\n if (!rProp) { _ewmLog('','','','', 'GR update failed: ' + grProp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Insert an initial scheduled lease payment for this lease\n var grPay = new GlideRecord('u_lsa_lease_payment');\n grPay.initialize();\n grPay.setValue('u_lease_agreement', current.getUniqueValue());\n _ewmLog('u_lsa_lease_payment', 'u_lease_agreement', '', current.getUniqueValue(), '');\n\n var annualRent = parseFloat(current.getValue('u_annual_rent')) || 0;\n var monthlyAmount = (annualRent / 12).toFixed(2);\n grPay.setValue('u_amount_due', monthlyAmount);\n _ewmLog('u_lsa_lease_payment', 'u_amount_due', '', monthlyAmount, '');\n\n grPay.setValue('u_payment_status', '1');\n _ewmLog('u_lsa_lease_payment', 'u_payment_status', '', '1', '');\n\n grPay.setValue('u_payment_method', '1');\n _ewmLog('u_lsa_lease_payment', 'u_payment_method', '', '1', '');\n\n try {\n var rPay = grPay.insert();\n if (!rPay) { _ewmLog('','','','', 'GR insert failed: ' + grPay.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "init_scheduled_ach_payment_defaults", "fires_on_table": "u_lsa_lease_payment", "filter_condition": "u_payment_status=1^u_payment_method=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Set defaults on the new lease payment record ---\n\n // 1. Default late_fee to 0\n var oldLateFee = current.getValue('u_late_fee');\n current.setValue('u_late_fee', '0');\n _ewmLog('u_lsa_lease_payment', 'u_late_fee', oldLateFee, current.getValue('u_late_fee'), '');\n\n // 2. Default escalated to false\n var oldEscalated = current.getValue('u_escalated');\n current.setValue('u_escalated', 'false');\n _ewmLog('u_lsa_lease_payment', 'u_escalated', oldEscalated, current.getValue('u_escalated'), '');\n\n // 3. Default amount_paid to 0\n var oldAmountPaid = current.getValue('u_amount_paid');\n current.setValue('u_amount_paid', '0');\n _ewmLog('u_lsa_lease_payment', 'u_amount_paid', oldAmountPaid, current.getValue('u_amount_paid'), '');\n\n // 4. Default reference_number\n var oldRefNum = current.getValue('u_reference_number');\n current.setValue('u_reference_number', 'ACH-AUTO');\n _ewmLog('u_lsa_lease_payment', 'u_reference_number', oldRefNum, current.getValue('u_reference_number'), '');\n\n // --- Insert a critical date record for payment compliance tracking ---\n var gr = new GlideRecord('u_lsa_critical_date');\n gr.initialize();\n gr.setValue('u_lease_agreement', current.getValue('u_lease_agreement'));\n _ewmLog('u_lsa_critical_date', 'u_lease_agreement', '', current.getValue('u_lease_agreement'), '');\n gr.setValue('u_date_type', '1');\n _ewmLog('u_lsa_critical_date', 'u_date_type', '', '1', '');\n gr.setValue('u_event_date', current.getValue('u_due_date'));\n _ewmLog('u_lsa_critical_date', 'u_event_date', '', current.getValue('u_due_date'), '');\n gr.setValue('u_reminder_days_before', 7);\n _ewmLog('u_lsa_critical_date', 'u_reminder_days_before', '', '7', '');\n gr.setValue('u_reminder_sent', 'false');\n _ewmLog('u_lsa_critical_date', 'u_reminder_sent', '', 'false', '');\n gr.setValue('u_action_required', 'Verify ACH payment processed');\n _ewmLog('u_lsa_critical_date', 'u_action_required', '', 'Verify ACH payment processed', '');\n gr.setValue('u_responsible_party', 'Accounts Payable');\n _ewmLog('u_lsa_critical_date', 'u_responsible_party', '', 'Accounts Payable', '');\n gr.setValue('u_completed', 'false');\n _ewmLog('u_lsa_critical_date', 'u_completed', '', 'false', '');\n gr.setValue('u_priority', '1');\n _ewmLog('u_lsa_critical_date', 'u_priority', '', '1', '');\n gr.setValue('u_comments', 'Auto-created for scheduled ACH payment');\n _ewmLog('u_lsa_critical_date', 'u_comments', '', 'Auto-created for scheduled ACH payment', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "crit_date_break_high_init_records", "fires_on_table": "u_lsa_critical_date", "filter_condition": "u_date_type=1^u_priority=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var leaseAgreement = current.getValue('u_lease_agreement');\n\n // 1. Insert a lease clause for the break clause critical date\n var grClause = new GlideRecord('u_lsa_lease_clause');\n grClause.initialize();\n grClause.setValue('u_lease_agreement', leaseAgreement);\n _ewmLog('u_lsa_lease_clause', 'u_lease_agreement', '', leaseAgreement, '');\n grClause.setValue('u_clause_type', '1');\n _ewmLog('u_lsa_lease_clause', 'u_clause_type', '', '1', '');\n try {\n var r1 = grClause.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grClause.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an approval record for secondary review of break clause\n var grApproval = new GlideRecord('u_lsa_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_lease_agreement', leaseAgreement);\n _ewmLog('u_lsa_approval_record', 'u_lease_agreement', '', leaseAgreement, '');\n grApproval.setValue('u_approval_stage', '2');\n _ewmLog('u_lsa_approval_record', 'u_approval_stage', '', '2', '');\n grApproval.setValue('u_decision', '1');\n _ewmLog('u_lsa_approval_record', 'u_decision', '', '1', '');\n try {\n var r2 = grApproval.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert a renewal option flagged as available with auto_renew=true\n var grRenewal = new GlideRecord('u_lsa_renewal_option');\n grRenewal.initialize();\n grRenewal.setValue('u_lease_agreement', leaseAgreement);\n _ewmLog('u_lsa_renewal_option', 'u_lease_agreement', '', leaseAgreement, '');\n grRenewal.setValue('u_option_status', '1');\n _ewmLog('u_lsa_renewal_option', 'u_option_status', '', '1', '');\n grRenewal.setValue('u_auto_renew', 'true');\n _ewmLog('u_lsa_renewal_option', 'u_auto_renew', '', 'true', '');\n try {\n var r3 = grRenewal.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grRenewal.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "set_renewal_defaults_on_insert", "fires_on_table": "u_lsa_renewal_option", "filter_condition": "u_auto_renew=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // Before-insert on u_lsa_renewal_option: set default values for auto-renew options\n\n // 1. Default option_status to Available\n var oldStatus = current.getValue('u_option_status');\n current.setValue('u_option_status', '1');\n _ewmLog('u_lsa_renewal_option', 'u_option_status', oldStatus, current.getValue('u_option_status'), '');\n\n // 2. Default extension_term_months to 12\n var oldTerm = current.getValue('u_extension_term_months');\n current.setValue('u_extension_term_months', 12);\n _ewmLog('u_lsa_renewal_option', 'u_extension_term_months', oldTerm, current.getValue('u_extension_term_months'), '');\n\n // 3. Update related lease clauses to mark compliance status to Compliant (3)\n var leaseRef = current.getValue('u_lease_agreement');\n if (leaseRef) {\n var gr = new GlideRecord('u_lsa_lease_clause');\n gr.addQuery('u_lease_agreement', leaseRef);\n gr.addQuery('u_clause_type', '2');\n gr.query();\n while (gr.next()) {\n var oldCompStatus = gr.getValue('u_compliance_status');\n gr.setValue('u_compliance_status', '3');\n _ewmLog('u_lsa_lease_clause', 'u_compliance_status', oldCompStatus, gr.getValue('u_compliance_status'), '');\n\n var oldTeam = gr.getValue('u_responsible_team');\n gr.setValue('u_responsible_team', 'Lease Renewals Team');\n _ewmLog('u_lsa_lease_clause', 'u_responsible_team', oldTeam, gr.getValue('u_responsible_team'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "clause_compliant_log_approval_doc", "fires_on_table": "u_lsa_lease_clause", "filter_condition": "u_compliance_statusCHANGESTO3^u_compliance_required=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update related approval records to mark decision as Approved\n var grApproval = new GlideRecord('u_lsa_approval_record');\n grApproval.addQuery('u_lease_agreement', current.getValue('u_lease_agreement'));\n grApproval.addQuery('u_decision', '1'); // Pending\n grApproval.query();\n while (grApproval.next()) {\n var oldDecision = grApproval.getValue('u_decision');\n grApproval.setValue('u_decision', '2');\n _ewmLog('u_lsa_approval_record', 'u_decision', oldDecision, grApproval.getValue('u_decision'), '');\n var oldComments = grApproval.getValue('u_comments');\n grApproval.setValue('u_comments', 'Auto-approved: clause ' + current.getValue('u_clause_title') + ' now compliant');\n _ewmLog('u_lsa_approval_record', 'u_comments', oldComments, grApproval.getValue('u_comments'), '');\n try {\n var r = grApproval.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a lease document recording the compliance certification\n var grDoc = new GlideRecord('u_lsa_lease_document');\n grDoc.initialize();\n grDoc.setValue('u_lease_agreement', current.getValue('u_lease_agreement'));\n _ewmLog('u_lsa_lease_document', 'u_lease_agreement', '', current.getValue('u_lease_agreement'), '');\n grDoc.setValue('u_document_type', '3');\n _ewmLog('u_lsa_lease_document', 'u_document_type', '', '3', '');\n grDoc.setValue('u_document_title', 'Compliance Certification - ' + current.getValue('u_clause_title'));\n _ewmLog('u_lsa_lease_document', 'u_document_title', '', grDoc.getValue('u_document_title'), '');\n grDoc.setValue('u_review_status', '2');\n _ewmLog('u_lsa_lease_document', 'u_review_status', '', '2', '');\n try {\n var r2 = grDoc.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grDoc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_lsa_lease_clause", "documentkey": "3b30d1a1013143103e48918ce4a0a6ca", "fieldname": "u_compliance_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_payment", "documentkey": "bf30d1a1013143103e48918ce4a0a6bf", "fieldname": "u_late_fee", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_approval_record", "documentkey": "b330d1a1013143103e48918ce4a0a6cd", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_renewal_option", "documentkey": "3f30d1a1013143103e48918ce4a0a6cf", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "be2011a1013143103e48918ce4a0a6a7"}, {"tablename": "u_lsa_lease_payment", "documentkey": "bf30d1a1013143103e48918ce4a0a6bf", "fieldname": "u_payment_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_responsible_party", "oldvalue": "", "newvalue": "Accounts Payable"}, {"tablename": "u_lsa_lease_clause", "documentkey": "3b30d1a1013143103e48918ce4a0a6ca", "fieldname": "u_compliance_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_property", "documentkey": "7a2011a1013143103e48918ce4a0a6a4", "fieldname": "u_occupancy_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_completed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_payment", "documentkey": "bf30d1a1013143103e48918ce4a0a6bf", "fieldname": "u_amount_due", "oldvalue": "", "newvalue": "10000"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-created for scheduled ACH payment"}, {"tablename": "u_lsa_approval_record", "documentkey": "b330d1a1013143103e48918ce4a0a6cd", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "be2011a1013143103e48918ce4a0a6a7"}, {"tablename": "u_lsa_renewal_option", "documentkey": "3f30d1a1013143103e48918ce4a0a6cf", "fieldname": "u_option_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_payment", "documentkey": "bf30d1a1013143103e48918ce4a0a6bf", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "be2011a1013143103e48918ce4a0a6a7"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "be2011a1013143103e48918ce4a0a6a7"}, {"tablename": "u_lsa_lease_clause", "documentkey": "3b30d1a1013143103e48918ce4a0a6ca", "fieldname": "u_clause_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "be2011a1013143103e48918ce4a0a6a7", "fieldname": "u_approval_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_action_required", "oldvalue": "", "newvalue": "Verify ACH payment processed"}, {"tablename": "u_lsa_approval_record", "documentkey": "b330d1a1013143103e48918ce4a0a6cd", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_renewal_option", "documentkey": "3f30d1a1013143103e48918ce4a0a6cf", "fieldname": "u_extension_term_months", "oldvalue": "", "newvalue": "12"}, {"tablename": "u_lsa_lease_payment", "documentkey": "bf30d1a1013143103e48918ce4a0a6bf", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_reminder_days_before", "oldvalue": "", "newvalue": "7"}, {"tablename": "u_lsa_approval_record", "documentkey": "b330d1a1013143103e48918ce4a0a6cd", "fieldname": "u_delegated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_payment", "documentkey": "bf30d1a1013143103e48918ce4a0a6bf", "fieldname": "u_payment_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_clause", "documentkey": "3b30d1a1013143103e48918ce4a0a6ca", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "be2011a1013143103e48918ce4a0a6a7"}, {"tablename": "u_lsa_lease_payment", "documentkey": "bf30d1a1013143103e48918ce4a0a6bf", "fieldname": "u_reference_number", "oldvalue": "", "newvalue": "ACH-AUTO"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "be2011a1013143103e48918ce4a0a6a7", "fieldname": "u_status", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_date_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_approval_record", "documentkey": "b330d1a1013143103e48918ce4a0a6cd", "fieldname": "u_approval_stage", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lsa_renewal_option", "documentkey": "3f30d1a1013143103e48918ce4a0a6cf", "fieldname": "u_auto_renew", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_payment", "documentkey": "bf30d1a1013143103e48918ce4a0a6bf", "fieldname": "u_amount_paid", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_critical_date", "documentkey": "7330d1a1013143103e48918ce4a0a6c8", "fieldname": "u_reminder_sent", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_clause", "documentkey": "3b30d1a1013143103e48918ce4a0a6ca", "fieldname": "u_penalty_amount", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "3330d1a1013143103e48918ce4a0a6cc", "u_br_name": "crit_date_break_high_init_records", "u_table_name": "u_lsa_approval_record", "u_field_name": "u_approval_stage", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "3330d1a1013143103e48918ce4a0a6d0", "u_br_name": "set_renewal_defaults_on_insert", "u_table_name": "u_lsa_renewal_option", "u_field_name": "u_option_status", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "3730d1a1013143103e48918ce4a0a6c5", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_action_required", "u_old_value": "", "u_new_value": "Verify ACH payment processed", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "3b30d1a1013143103e48918ce4a0a6c2", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_lease_agreement", "u_old_value": "", "u_new_value": "be2011a1013143103e48918ce4a0a6a7", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "3b30d1a1013143103e48918ce4a0a6c7", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Auto-created for scheduled ACH payment", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "3f30d1a1013143103e48918ce4a0a6be", "u_br_name": "lease_activate_set_approval_pay_prop", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_payment_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "3f30d1a1013143103e48918ce4a0a6c0", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_escalated", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "7330d1a1013143103e48918ce4a0a6c3", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_date_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "7330d1a1013143103e48918ce4a0a6ce", "u_br_name": "crit_date_break_high_init_records", "u_table_name": "u_lsa_renewal_option", "u_field_name": "u_lease_agreement", "u_old_value": "", "u_new_value": "be2011a1013143103e48918ce4a0a6a7", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "7730d1a1013143103e48918ce4a0a6bf", "u_br_name": "lease_activate_set_approval_pay_prop", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_payment_method", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "7b30d1a1013143103e48918ce4a0a6cc", "u_br_name": "crit_date_break_high_init_records", "u_table_name": "u_lsa_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "7f30d1a1013143103e48918ce4a0a6c5", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_responsible_party", "u_old_value": "", "u_new_value": "Accounts Payable", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "b330d1a1013143103e48918ce4a0a6bb", "u_br_name": "lease_activate_set_approval_pay_prop", "u_table_name": "u_lsa_lease_agreement", "u_field_name": "u_approval_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "b330d1a1013143103e48918ce4a0a6c0", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_late_fee", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "b330d1a1013143103e48918ce4a0a6c4", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_reminder_days_before", "u_old_value": "", "u_new_value": "7", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "b730d1a1013143103e48918ce4a0a6c1", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_amount_paid", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "b730d1a1013143103e48918ce4a0a6c6", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_completed", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "b730d1a1013143103e48918ce4a0a6c9", "u_br_name": "crit_date_break_high_init_records", "u_table_name": "u_lsa_lease_clause", "u_field_name": "u_lease_agreement", "u_old_value": "", "u_new_value": "be2011a1013143103e48918ce4a0a6a7", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "bb30d1a1013143103e48918ce4a0a6bd", "u_br_name": "lease_activate_set_approval_pay_prop", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_lease_agreement", "u_old_value": "", "u_new_value": "be2011a1013143103e48918ce4a0a6a7", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "bb30d1a1013143103e48918ce4a0a6c3", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_event_date", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "bb30d1a1013143103e48918ce4a0a6ce", "u_br_name": "crit_date_break_high_init_records", "u_table_name": "u_lsa_renewal_option", "u_field_name": "u_option_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "bb30d1a1013143103e48918ce4a0a6d0", "u_br_name": "set_renewal_defaults_on_insert", "u_table_name": "u_lsa_renewal_option", "u_field_name": "u_extension_term_months", "u_old_value": "", "u_new_value": "12", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "f330d1a1013143103e48918ce4a0a6bc", "u_br_name": "lease_activate_set_approval_pay_prop", "u_table_name": "u_lsa_property", "u_field_name": "u_occupancy_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "f330d1a1013143103e48918ce4a0a6be", "u_br_name": "lease_activate_set_approval_pay_prop", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_amount_due", "u_old_value": "", "u_new_value": "10000.00", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "f330d1a1013143103e48918ce4a0a6cf", "u_br_name": "crit_date_break_high_init_records", "u_table_name": "u_lsa_renewal_option", "u_field_name": "u_auto_renew", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "f730d1a1013143103e48918ce4a0a6cb", "u_br_name": "crit_date_break_high_init_records", "u_table_name": "u_lsa_approval_record", "u_field_name": "u_lease_agreement", "u_old_value": "", "u_new_value": "be2011a1013143103e48918ce4a0a6a7", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "fb30d1a1013143103e48918ce4a0a6c4", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_reminder_sent", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "ff30d1a1013143103e48918ce4a0a6c1", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_reference_number", "u_old_value": "", "u_new_value": "ACH-AUTO", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "ff30d1a1013143103e48918ce4a0a6c6", "u_br_name": "init_scheduled_ach_payment_defaults", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}, {"sys_id": "ff30d1a1013143103e48918ce4a0a6c9", "u_br_name": "crit_date_break_high_init_records", "u_table_name": "u_lsa_lease_clause", "u_field_name": "u_clause_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:43:40"}], "metadata": "{\"domain\": \"lease_administration\", \"primary_table\": \"u_lsa_lease_agreement\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 4, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 34}"} {"tool_name": "insert_lsa_lease_agreement", "parameters": "{\"table_name\": \"u_lsa_lease_agreement\", \"operation\": \"insert\", \"fields\": {\"u_property\": {\"$lookup\": {\"table\": \"u_lsa_property\", \"match\": {\"u_name\": \"200 Commerce Drive\"}}}, \"u_lessor\": {\"$lookup\": {\"table\": \"u_lsa_lessor\", \"match\": {\"u_name\": \"Granite Realty Holdings LLC\"}}}, \"u_lease_type\": \"1\", \"u_status\": \"1\", \"u_commencement_date\": \"2025-07-01\", \"u_expiration_date\": \"2030-06-30\", \"u_annual_rent\": \"120000\", \"u_currency\": \"USD\", \"u_approval_status\": \"1\", \"u_secondary_approval_required\": \"false\", \"u_total_lease_value\": \"0\", \"u_termination_reason\": \"\", \"u_portfolio_summary\": \"@portfolio_main.sys_id\"}}", "seed_data": null, "supporting_data": "{\"portfolio_main\": {\"u_active_leases\": \"8\", \"u_name\": \"Northeast Commercial Portfolio\", \"u_total_square_footage\": \"150000\", \"sys_mod_count\": \"0\", \"u_expiring_within_90_days\": \"2\", \"sys_updated_on\": \"2026-06-30 11:48:12\", \"sys_tags\": \"\", \"u_last_refreshed\": \"2025-01-01 08:00:00\", \"u_total_leases\": \"12\", \"sys_id\": \"550f55e101f143103e48918ce4a0a6e9\", \"u_budget_variance\": \"5000\", \"u_overdue_payments\": \"1\", \"sys_updated_by\": \"admin\", \"u_total_annual_rent\": \"2400000\", \"sys_created_on\": \"2026-06-30 11:48:12\", \"u_portfolio_status\": \"1\", \"sys_created_by\": \"admin\", \"u_region\": \"Northeast\"}, \"property_main\": {\"u_name\": \"200 Commerce Drive\", \"u_country\": \"US\", \"u_state_province\": \"CT\", \"u_city\": \"Hartford\", \"sys_mod_count\": \"0\", \"u_occupancy_status\": \"2\", \"u_property_type\": \"1\", \"sys_updated_on\": \"2026-06-30 11:48:12\", \"sys_tags\": \"\", \"u_acquisition_date\": \"2020-03-15\", \"u_market_value\": \"4500000\", \"sys_id\": \"150f95e101f143103e48918ce4a0a642\", \"sys_updated_by\": \"admin\", \"u_address_line1\": \"200 Commerce Drive\", \"u_address_line2\": \"\", \"sys_created_on\": \"2026-06-30 11:48:12\", \"u_portfolio_summary\": \"550f55e101f143103e48918ce4a0a6e9\", \"u_square_footage\": \"25000\", \"sys_created_by\": \"admin\", \"u_zoning_classification\": \"C-2\"}, \"lessor_main\": {\"u_name\": \"Granite Realty Holdings LLC\", \"u_tax_id\": \"06-7891234\", \"u_contact_phone\": \"860-555-0142\", \"u_lessor_type\": \"2\", \"u_onboarding_date\": \"2019-11-01\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:48:12\", \"sys_tags\": \"\", \"u_payment_remittance_address\": \"PO Box 4400, Hartford CT 06101\", \"sys_id\": \"d10f95e101f143103e48918ce4a0a637\", \"u_contact_name\": \"Margaret Chen\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"mchen@graniterealty.com\", \"sys_created_on\": \"2026-06-30 11:48:12\", \"u_active\": \"true\", \"u_portfolio_summary\": \"550f55e101f143103e48918ce4a0a6e9\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\", \"u_credit_rating\": \"A+\"}}", "schema": "{\"u_lsa_lease_agreement\": {\"u_number\": {\"type\": \"str\"}, \"u_property\": {\"FK\": \"u_lsa_property\"}, \"u_lessor\": {\"FK\": \"u_lsa_lessor\"}, \"u_lease_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_commencement_date\": {\"type\": \"str\"}, \"u_expiration_date\": {\"type\": \"str\"}, \"u_annual_rent\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_approval_status\": {\"type\": \"str\"}, \"u_secondary_approval_required\": {\"type\": \"bool\"}, \"u_termination_date\": {\"type\": \"str\"}, \"u_termination_reason\": {\"type\": \"str\"}, \"u_total_lease_value\": {\"type\": \"decimal\"}, \"u_portfolio_summary\": {\"FK\": \"u_lsa_portfolio_summary\"}}, \"u_lsa_property\": {\"u_name\": {\"type\": \"str\"}, \"u_portfolio_summary\": {\"FK\": \"u_lsa_portfolio_summary\"}, \"u_address_line1\": {\"type\": \"str\"}, \"u_address_line2\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_state_province\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_property_type\": {\"type\": \"str\"}, \"u_square_footage\": {\"type\": \"decimal\"}, \"u_zoning_classification\": {\"type\": \"str\"}, \"u_occupancy_status\": {\"type\": \"str\"}, \"u_market_value\": {\"type\": \"decimal\"}, \"u_acquisition_date\": {\"type\": \"str\"}}, \"u_lsa_lessor\": {\"u_name\": {\"type\": \"str\"}, \"u_portfolio_summary\": {\"FK\": \"u_lsa_portfolio_summary\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_lessor_type\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_payment_remittance_address\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_credit_rating\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_lsa_lease_payment\": {\"u_number\": {\"type\": \"str\"}, \"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_amount_due\": {\"type\": \"decimal\"}, \"u_amount_paid\": {\"type\": \"decimal\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_payment_status\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_late_fee\": {\"type\": \"decimal\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_period_start\": {\"type\": \"str\"}}, \"u_lsa_renewal_option\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_option_number\": {\"type\": \"str\"}, \"u_option_status\": {\"type\": \"str\"}, \"u_notice_deadline\": {\"type\": \"str\"}, \"u_extension_term_months\": {\"type\": \"int\"}, \"u_new_annual_rent\": {\"type\": \"decimal\"}, \"u_rent_escalation_pct\": {\"type\": \"decimal\"}, \"u_exercised_date\": {\"type\": \"str\"}, \"u_new_expiration_date\": {\"type\": \"str\"}, \"u_conditions\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}}, \"u_lsa_critical_date\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_date_type\": {\"type\": \"str\"}, \"u_event_date\": {\"type\": \"str\"}, \"u_reminder_days_before\": {\"type\": \"int\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_action_required\": {\"type\": \"str\"}, \"u_responsible_party\": {\"type\": \"str\"}, \"u_completed\": {\"type\": \"bool\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}}, \"u_lsa_lease_clause\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_clause_type\": {\"type\": \"str\"}, \"u_clause_title\": {\"type\": \"str\"}, \"u_clause_text\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_compliance_required\": {\"type\": \"bool\"}, \"u_compliance_status\": {\"type\": \"str\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_responsible_team\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_lsa_approval_record\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_approval_stage\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_delegated\": {\"type\": \"bool\"}, \"u_delegate_name\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}}, \"u_lsa_lease_document\": {\"u_lease_agreement\": {\"FK\": \"u_lsa_lease_agreement\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_document_title\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_date\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_name\": {\"type\": \"str\"}, \"u_file_size_kb\": {\"type\": \"int\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}}, \"u_lsa_portfolio_summary\": {\"u_name\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_total_leases\": {\"type\": \"int\"}, \"u_active_leases\": {\"type\": \"int\"}, \"u_total_annual_rent\": {\"type\": \"decimal\"}, \"u_total_square_footage\": {\"type\": \"decimal\"}, \"u_overdue_payments\": {\"type\": \"int\"}, \"u_expiring_within_90_days\": {\"type\": \"int\"}, \"u_last_refreshed\": {\"type\": \"str\"}, \"u_portfolio_status\": {\"type\": \"str\"}, \"u_budget_variance\": {\"type\": \"decimal\"}}}", "business_rules": [{"name": "lease_draft_init_and_approval_record", "fires_on_table": "u_lsa_lease_agreement", "filter_condition": "u_status=1^u_lease_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- Before-BR: Set defaults on the new lease agreement ---\n\n // 1. Set approval_status to Pending\n var oldApproval = current.getValue('u_approval_status');\n current.setValue('u_approval_status', '1');\n _ewmLog(current.getTableName(), 'u_approval_status', oldApproval, current.getValue('u_approval_status'), '');\n\n // 2. Set secondary_approval_required to false\n var oldSecondary = current.getValue('u_secondary_approval_required');\n current.setValue('u_secondary_approval_required', 'false');\n _ewmLog(current.getTableName(), 'u_secondary_approval_required', oldSecondary, current.getValue('u_secondary_approval_required'), '');\n\n // 3. Set currency to USD\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog(current.getTableName(), 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // 4. Set total_lease_value to the annual_rent value as initial estimate\n var oldTotalValue = current.getValue('u_total_lease_value');\n var annualRent = current.getValue('u_annual_rent') || '0';\n current.setValue('u_total_lease_value', annualRent);\n _ewmLog(current.getTableName(), 'u_total_lease_value', oldTotalValue, current.getValue('u_total_lease_value'), '');\n\n // 5. Set termination_reason to empty string (clear any accidental input)\n var oldTermReason = current.getValue('u_termination_reason');\n current.setValue('u_termination_reason', '');\n _ewmLog(current.getTableName(), 'u_termination_reason', oldTermReason, current.getValue('u_termination_reason'), '');\n\n // --- After-insert equivalent via GlideRecord: create an approval record ---\n // Note: This is a before-BR writing to ANOTHER table, which is allowed.\n var gr = new GlideRecord('u_lsa_approval_record');\n gr.initialize();\n gr.setValue('u_lease_agreement', current.getUniqueValue());\n _ewmLog('u_lsa_approval_record', 'u_lease_agreement', '', current.getUniqueValue(), '');\n\n gr.setValue('u_approval_stage', '1');\n _ewmLog('u_lsa_approval_record', 'u_approval_stage', '', '1', '');\n\n gr.setValue('u_decision', '1');\n _ewmLog('u_lsa_approval_record', 'u_decision', '', '1', '');\n\n gr.setValue('u_approver_name', 'Lease Admin Manager');\n _ewmLog('u_lsa_approval_record', 'u_approver_name', '', 'Lease Admin Manager', '');\n\n gr.setValue('u_comments', 'Auto-created on lease draft submission');\n _ewmLog('u_lsa_approval_record', 'u_comments', '', 'Auto-created on lease draft submission', '');\n\n gr.setValue('u_delegated', 'false');\n _ewmLog('u_lsa_approval_record', 'u_delegated', '', 'false', '');\n\n gr.setValue('u_escalated', 'false');\n _ewmLog('u_lsa_approval_record', 'u_escalated', '', 'false', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_approval_and_critical_date", "fires_on_table": "u_lsa_approval_record", "filter_condition": "u_approval_stage=1^u_decision=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Self-loop: set defaults on the approval record being inserted ---\n var oldEscalated = current.getValue('u_escalated');\n current.setValue('u_escalated', 'false');\n _ewmLog('u_lsa_approval_record', 'u_escalated', oldEscalated, current.getValue('u_escalated'), '');\n\n var oldDelegated = current.getValue('u_delegated');\n current.setValue('u_delegated', 'false');\n _ewmLog('u_lsa_approval_record', 'u_delegated', oldDelegated, current.getValue('u_delegated'), '');\n\n // --- Insert a critical date to track the approval review deadline ---\n var gr = new GlideRecord('u_lsa_critical_date');\n gr.initialize();\n\n gr.setValue('u_lease_agreement', current.getValue('u_lease_agreement'));\n _ewmLog('u_lsa_critical_date', 'u_lease_agreement', '', current.getValue('u_lease_agreement'), '');\n\n gr.setValue('u_date_type', '3');\n _ewmLog('u_lsa_critical_date', 'u_date_type', '', '3', '');\n\n gr.setValue('u_priority', '1');\n _ewmLog('u_lsa_critical_date', 'u_priority', '', '1', '');\n\n gr.setValue('u_action_required', 'Complete primary approval review');\n _ewmLog('u_lsa_critical_date', 'u_action_required', '', 'Complete primary approval review', '');\n\n gr.setValue('u_reminder_days_before', 3);\n _ewmLog('u_lsa_critical_date', 'u_reminder_days_before', '', '3', '');\n\n gr.setValue('u_reminder_sent', 'false');\n _ewmLog('u_lsa_critical_date', 'u_reminder_sent', '', 'false', '');\n\n gr.setValue('u_completed', 'false');\n _ewmLog('u_lsa_critical_date', 'u_completed', '', 'false', '');\n\n gr.setValue('u_responsible_party', 'Lease Approvals Team');\n _ewmLog('u_lsa_critical_date', 'u_responsible_party', '', 'Lease Approvals Team', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "crit_date_compliance_deadline_provisions", "fires_on_table": "u_lsa_critical_date", "filter_condition": "u_date_type=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var leaseRef = current.getValue('u_lease_agreement');\n\n // 1. Insert an Insurance Requirement lease clause for the associated lease\n var grClause = new GlideRecord('u_lsa_lease_clause');\n grClause.initialize();\n grClause.setValue('u_lease_agreement', leaseRef);\n _ewmLog('u_lsa_lease_clause', 'u_lease_agreement', '', leaseRef, '');\n grClause.setValue('u_clause_type', '5');\n _ewmLog('u_lsa_lease_clause', 'u_clause_type', '', '5', '');\n grClause.setValue('u_compliance_required', 'true');\n _ewmLog('u_lsa_lease_clause', 'u_compliance_required', '', 'true', '');\n grClause.setValue('u_compliance_status', '1');\n _ewmLog('u_lsa_lease_clause', 'u_compliance_status', '', '1', '');\n try {\n var r1 = grClause.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed on u_lsa_lease_clause: ' + grClause.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 2. Insert a Renewal Option record for the associated lease\n var grRenewal = new GlideRecord('u_lsa_renewal_option');\n grRenewal.initialize();\n grRenewal.setValue('u_lease_agreement', leaseRef);\n _ewmLog('u_lsa_renewal_option', 'u_lease_agreement', '', leaseRef, '');\n grRenewal.setValue('u_option_status', '1');\n _ewmLog('u_lsa_renewal_option', 'u_option_status', '', '1', '');\n grRenewal.setValue('u_auto_renew', 'false');\n _ewmLog('u_lsa_renewal_option', 'u_auto_renew', '', 'false', '');\n try {\n var r2 = grRenewal.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed on u_lsa_renewal_option: ' + grRenewal.getLastErrorMessage()); }\n } catch(e2) {\n _ewmLog('','','','', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "clause_ins_init_insurance_tracking", "fires_on_table": "u_lsa_lease_clause", "filter_condition": "u_clause_type=5^u_compliance_required=true^u_compliance_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n var leaseAgreementRef = current.getValue('u_lease_agreement');\n\n // 1. Insert a lease document for insurance certificate tracking\n var grDoc = new GlideRecord('u_lsa_lease_document');\n grDoc.initialize();\n grDoc.setValue('u_lease_agreement', leaseAgreementRef);\n _ewmLog('u_lsa_lease_document', 'u_lease_agreement', '', leaseAgreementRef, '');\n grDoc.setValue('u_document_type', '4');\n _ewmLog('u_lsa_lease_document', 'u_document_type', '', '4', '');\n grDoc.setValue('u_document_title', 'Insurance Certificate - Auto Generated');\n _ewmLog('u_lsa_lease_document', 'u_document_title', '', 'Insurance Certificate - Auto Generated', '');\n grDoc.setValue('u_review_status', '1');\n _ewmLog('u_lsa_lease_document', 'u_review_status', '', '1', '');\n grDoc.setValue('u_confidential', 'false');\n _ewmLog('u_lsa_lease_document', 'u_confidential', '', 'false', '');\n grDoc.setValue('u_version', '1.0');\n _ewmLog('u_lsa_lease_document', 'u_version', '', '1.0', '');\n try {\n var r1 = grDoc.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed on u_lsa_lease_document: ' + grDoc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a lease payment for the insurance premium\n var grPay = new GlideRecord('u_lsa_lease_payment');\n grPay.initialize();\n grPay.setValue('u_lease_agreement', leaseAgreementRef);\n _ewmLog('u_lsa_lease_payment', 'u_lease_agreement', '', leaseAgreementRef, '');\n grPay.setValue('u_payment_status', '1');\n _ewmLog('u_lsa_lease_payment', 'u_payment_status', '', '1', '');\n grPay.setValue('u_amount_due', '5000');\n _ewmLog('u_lsa_lease_payment', 'u_amount_due', '', '5000', '');\n grPay.setValue('u_reference_number', 'INS-PREM-AUTO');\n _ewmLog('u_lsa_lease_payment', 'u_reference_number', '', 'INS-PREM-AUTO', '');\n try {\n var r2 = grPay.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed on u_lsa_lease_payment: ' + grPay.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the lease agreement to require secondary approval\n if (leaseAgreementRef) {\n var grLease = new GlideRecord('u_lsa_lease_agreement');\n grLease.addQuery('sys_id', leaseAgreementRef);\n grLease.query();\n if (grLease.next()) {\n var oldSecondary = grLease.getValue('u_secondary_approval_required');\n grLease.setValue('u_secondary_approval_required', 'true');\n _ewmLog('u_lsa_lease_agreement', 'u_secondary_approval_required', oldSecondary, 'true', '');\n try {\n var r3 = grLease.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed on u_lsa_lease_agreement: ' + grLease.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "lease_sec_approval_update_payments", "fires_on_table": "u_lsa_lease_agreement", "filter_condition": "u_secondary_approval_requiredCHANGES^u_propertyISNOTEMPTY^u_lessorISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update related lease payments: set payment_status to Scheduled and payment_method to ACH\n var grPay = new GlideRecord('u_lsa_lease_payment');\n grPay.addQuery('u_lease_agreement', current.getUniqueValue());\n grPay.query();\n while (grPay.next()) {\n var oldStatus = grPay.getValue('u_payment_status');\n grPay.setValue('u_payment_status', '1');\n _ewmLog('u_lsa_lease_payment', 'u_payment_status', oldStatus, grPay.getValue('u_payment_status'), '');\n\n var oldMethod = grPay.getValue('u_payment_method');\n grPay.setValue('u_payment_method', '1');\n _ewmLog('u_lsa_lease_payment', 'u_payment_method', oldMethod, grPay.getValue('u_payment_method'), '');\n\n try {\n var rPay = grPay.update();\n if (!rPay) { _ewmLog('','','','', 'GR update failed: ' + grPay.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update related renewal options: set conditions text and auto_renew flag\n var grRen = new GlideRecord('u_lsa_renewal_option');\n grRen.addQuery('u_lease_agreement', current.getUniqueValue());\n grRen.query();\n while (grRen.next()) {\n var oldCond = grRen.getValue('u_conditions');\n grRen.setValue('u_conditions', 'Secondary approval flagged - terms under review');\n _ewmLog('u_lsa_renewal_option', 'u_conditions', oldCond, grRen.getValue('u_conditions'), '');\n\n var oldAuto = grRen.getValue('u_auto_renew');\n grRen.setValue('u_auto_renew', 'false');\n _ewmLog('u_lsa_renewal_option', 'u_auto_renew', oldAuto, grRen.getValue('u_auto_renew'), '');\n\n try {\n var rRen = grRen.update();\n if (!rRen) { _ewmLog('','','','', 'GR update failed: ' + grRen.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "set_payment_ref_and_flag_documents", "fires_on_table": "u_lsa_lease_payment", "filter_condition": "u_payment_status=1^u_escalated=false", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_lsa_lease_payment update\n // Set reference_number and late_fee on current payment record\n var oldRef = current.getValue('u_reference_number');\n current.setValue('u_reference_number', 'AUTO-SCHED-' + current.getValue('u_number'));\n _ewmLog('u_lsa_lease_payment', 'u_reference_number', oldRef, current.getValue('u_reference_number'), '');\n\n var oldLateFee = current.getValue('u_late_fee');\n current.setValue('u_late_fee', '0');\n _ewmLog('u_lsa_lease_payment', 'u_late_fee', oldLateFee, current.getValue('u_late_fee'), '');\n\n // Update related lease documents to mark them as Reviewed\n var leaseAgreement = current.getValue('u_lease_agreement');\n if (leaseAgreement) {\n var gr = new GlideRecord('u_lsa_lease_document');\n gr.addQuery('u_lease_agreement', leaseAgreement);\n gr.addQuery('u_review_status', '1');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_review_status');\n gr.setValue('u_review_status', '2');\n _ewmLog('u_lsa_lease_document', 'u_review_status', oldStatus, gr.getValue('u_review_status'), '');\n\n var oldConfidential = gr.getValue('u_confidential');\n gr.setValue('u_confidential', 'false');\n _ewmLog('u_lsa_lease_document', 'u_confidential', oldConfidential, gr.getValue('u_confidential'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "doc_reviewed_update_dates_portfolio", "fires_on_table": "u_lsa_lease_document", "filter_condition": "u_review_statusCHANGESTO2^u_document_type=4", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Mark document as confidential on current record (before-BR self-write)\n var oldConf = current.getValue('u_confidential');\n current.setValue('u_confidential', 'true');\n _ewmLog('u_lsa_lease_document', 'u_confidential', oldConf, current.getValue('u_confidential'), '');\n\n // 2. Update related critical dates - mark compliance deadlines as completed\n var leaseRef = current.getValue('u_lease_agreement');\n if (leaseRef) {\n var grCD = new GlideRecord('u_lsa_critical_date');\n grCD.addQuery('u_lease_agreement', leaseRef);\n grCD.addQuery('u_date_type', '3');\n grCD.query();\n while (grCD.next()) {\n var oldCompleted = grCD.getValue('u_completed');\n grCD.setValue('u_completed', 'true');\n _ewmLog('u_lsa_critical_date', 'u_completed', oldCompleted, grCD.getValue('u_completed'), '');\n\n var oldCompDate = grCD.getValue('u_completed_date');\n grCD.setValue('u_completed_date', gs.nowDate());\n _ewmLog('u_lsa_critical_date', 'u_completed_date', oldCompDate, grCD.getValue('u_completed_date'), '');\n\n try {\n var r1 = grCD.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCD.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update portfolio summary - increment overdue_payments and refresh timestamp\n var grLA = new GlideRecord('u_lsa_lease_agreement');\n if (grLA.get(leaseRef)) {\n var portfolioRef = grLA.getValue('u_portfolio_summary');\n if (portfolioRef) {\n var grPS = new GlideRecord('u_lsa_portfolio_summary');\n if (grPS.get(portfolioRef)) {\n var oldRefreshed = grPS.getValue('u_last_refreshed');\n grPS.setValue('u_last_refreshed', gs.nowDateTime());\n _ewmLog('u_lsa_portfolio_summary', 'u_last_refreshed', oldRefreshed, grPS.getValue('u_last_refreshed'), '');\n\n var oldVariance = grPS.getValue('u_budget_variance');\n grPS.setValue('u_budget_variance', '0');\n _ewmLog('u_lsa_portfolio_summary', 'u_budget_variance', oldVariance, grPS.getValue('u_budget_variance'), '');\n\n try {\n var r2 = grPS.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grPS.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_lsa_lease_document", "documentkey": "da1f19e101f143103e48918ce4a0a6fc", "fieldname": "u_confidential", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_renewal_option", "documentkey": "da1f59e101f143103e48918ce4a0a602", "fieldname": "u_option_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_portfolio_summary", "oldvalue": "", "newvalue": "550f55e101f143103e48918ce4a0a6e9"}, {"tablename": "u_lsa_critical_date", "documentkey": "9e1f19e101f143103e48918ce4a0a6f4", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_payment", "documentkey": "9e1f19e101f143103e48918ce4a0a6ff", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_critical_date", "documentkey": "9e1f19e101f143103e48918ce4a0a6f4", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "da1f95e101f143103e48918ce4a0a647"}, {"tablename": "u_lsa_lease_clause", "documentkey": "561f19e101f143103e48918ce4a0a6f8", "fieldname": "u_compliance_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_annual_rent", "oldvalue": "", "newvalue": "120000"}, {"tablename": "u_lsa_lease_clause", "documentkey": "561f19e101f143103e48918ce4a0a6f8", "fieldname": "u_compliance_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_approval_record", "documentkey": "9e1f19e101f143103e48918ce4a0a6ee", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-created on lease draft submission"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_commencement_date", "oldvalue": "", "newvalue": "2025-07-01"}, {"tablename": "u_lsa_critical_date", "documentkey": "9e1f19e101f143103e48918ce4a0a6f4", "fieldname": "u_completed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_document", "documentkey": "da1f19e101f143103e48918ce4a0a6fc", "fieldname": "u_document_title", "oldvalue": "", "newvalue": "Insurance Certificate - Auto Generated"}, {"tablename": "u_lsa_lease_payment", "documentkey": "9e1f19e101f143103e48918ce4a0a6ff", "fieldname": "u_reference_number", "oldvalue": "", "newvalue": "INS-PREM-AUTO"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_critical_date", "documentkey": "9e1f19e101f143103e48918ce4a0a6f4", "fieldname": "u_reminder_days_before", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_lsa_lease_payment", "documentkey": "9e1f19e101f143103e48918ce4a0a6ff", "fieldname": "u_payment_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_clause", "documentkey": "561f19e101f143103e48918ce4a0a6f8", "fieldname": "u_clause_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_lsa_approval_record", "documentkey": "9e1f19e101f143103e48918ce4a0a6ee", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "Lease Admin Manager"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_approval_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_approval_record", "documentkey": "9e1f19e101f143103e48918ce4a0a6ee", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_secondary_approval_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_critical_date", "documentkey": "9e1f19e101f143103e48918ce4a0a6f4", "fieldname": "u_action_required", "oldvalue": "", "newvalue": "Complete primary approval review"}, {"tablename": "u_lsa_lease_document", "documentkey": "da1f19e101f143103e48918ce4a0a6fc", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "da1f95e101f143103e48918ce4a0a647"}, {"tablename": "u_lsa_lease_payment", "documentkey": "9e1f19e101f143103e48918ce4a0a6ff", "fieldname": "u_late_fee", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_property", "oldvalue": "", "newvalue": "150f95e101f143103e48918ce4a0a642"}, {"tablename": "u_lsa_critical_date", "documentkey": "9e1f19e101f143103e48918ce4a0a6f4", "fieldname": "u_reminder_sent", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_payment", "documentkey": "9e1f19e101f143103e48918ce4a0a6ff", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "da1f95e101f143103e48918ce4a0a647"}, {"tablename": "u_lsa_lease_clause", "documentkey": "561f19e101f143103e48918ce4a0a6f8", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "da1f95e101f143103e48918ce4a0a647"}, {"tablename": "u_lsa_approval_record", "documentkey": "9e1f19e101f143103e48918ce4a0a6ee", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_lessor", "oldvalue": "", "newvalue": "d10f95e101f143103e48918ce4a0a637"}, {"tablename": "u_lsa_lease_document", "documentkey": "da1f19e101f143103e48918ce4a0a6fc", "fieldname": "u_document_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_lsa_renewal_option", "documentkey": "da1f59e101f143103e48918ce4a0a602", "fieldname": "u_auto_renew", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_approval_record", "documentkey": "9e1f19e101f143103e48918ce4a0a6ee", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "da1f95e101f143103e48918ce4a0a647"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_lease_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_critical_date", "documentkey": "9e1f19e101f143103e48918ce4a0a6f4", "fieldname": "u_date_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_lsa_lease_document", "documentkey": "da1f19e101f143103e48918ce4a0a6fc", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_payment", "documentkey": "9e1f19e101f143103e48918ce4a0a6ff", "fieldname": "u_amount_due", "oldvalue": "", "newvalue": "5000"}, {"tablename": "u_lsa_critical_date", "documentkey": "9e1f19e101f143103e48918ce4a0a6f4", "fieldname": "u_responsible_party", "oldvalue": "", "newvalue": "Lease Approvals Team"}, {"tablename": "u_lsa_lease_payment", "documentkey": "9e1f19e101f143103e48918ce4a0a6ff", "fieldname": "u_payment_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_expiration_date", "oldvalue": "", "newvalue": "2030-06-30"}, {"tablename": "u_lsa_lease_clause", "documentkey": "561f19e101f143103e48918ce4a0a6f8", "fieldname": "u_penalty_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_approval_record", "documentkey": "9e1f19e101f143103e48918ce4a0a6ee", "fieldname": "u_approval_stage", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_total_lease_value", "oldvalue": "", "newvalue": "120000"}, {"tablename": "u_lsa_lease_document", "documentkey": "da1f19e101f143103e48918ce4a0a6fc", "fieldname": "u_version", "oldvalue": "", "newvalue": "1.0"}, {"tablename": "u_lsa_renewal_option", "documentkey": "da1f59e101f143103e48918ce4a0a602", "fieldname": "u_lease_agreement", "oldvalue": "", "newvalue": "da1f95e101f143103e48918ce4a0a647"}, {"tablename": "u_lsa_approval_record", "documentkey": "9e1f19e101f143103e48918ce4a0a6ee", "fieldname": "u_delegated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lsa_lease_agreement", "documentkey": "da1f95e101f143103e48918ce4a0a647", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}], "ewm_logs": [{"sys_id": "121f19e101f143103e48918ce4a0a6fb", "u_br_name": "clause_ins_init_insurance_tracking", "u_table_name": "u_lsa_lease_document", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "121f59e101f143103e48918ce4a0a601", "u_br_name": "clause_ins_init_insurance_tracking", "u_table_name": "u_lsa_renewal_option", "u_field_name": "u_lease_agreement", "u_old_value": "", "u_new_value": "da1f95e101f143103e48918ce4a0a647", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "121f95e101f143103e48918ce4a0a64d", "u_br_name": "lease_draft_init_and_approval_record", "u_table_name": "u_lsa_approval_record", "u_field_name": "u_approver_name", "u_old_value": "", "u_new_value": "Lease Admin Manager", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "1a1f19e101f143103e48918ce4a0a6f1", "u_br_name": "init_approval_and_critical_date", "u_table_name": "u_lsa_critical_date", "u_field_name": 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"crit_date_compliance_deadline_provisions", "u_table_name": "u_lsa_lease_clause", "u_field_name": "u_compliance_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "1e1f19e101f143103e48918ce4a0a6fe", "u_br_name": "clause_ins_init_insurance_tracking", "u_table_name": "u_lsa_lease_payment", "u_field_name": "u_amount_due", "u_old_value": "", "u_new_value": "5000", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "521f19e101f143103e48918ce4a0a6f2", "u_br_name": "init_approval_and_critical_date", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_action_required", "u_old_value": "", "u_new_value": "Complete primary approval review", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "521f19e101f143103e48918ce4a0a6f6", "u_br_name": "crit_date_compliance_deadline_provisions", "u_table_name": "u_lsa_lease_clause", "u_field_name": "u_lease_agreement", "u_old_value": "", "u_new_value": 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"u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "de1f19e101f143103e48918ce4a0a6f0", "u_br_name": "init_approval_and_critical_date", "u_table_name": "u_lsa_critical_date", "u_field_name": "u_date_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "de1f95e101f143103e48918ce4a0a647", "u_br_name": "lease_draft_init_and_approval_record", "u_table_name": "u_lsa_lease_agreement", "u_field_name": "u_approval_status", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}, {"sys_id": "de1f95e101f143103e48918ce4a0a648", "u_br_name": "lease_draft_init_and_approval_record", "u_table_name": "u_lsa_lease_agreement", "u_field_name": "u_secondary_approval_required", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:48:33"}], "metadata": "{\"domain\": \"lease_administration\", \"primary_table\": \"u_lsa_lease_agreement\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 4, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 48}"} {"tool_name": "update_lam_leave_request", "parameters": "{\"table_name\": \"u_lam_leave_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_employee\": \"499d096901fd03103e48918ce4a0a68d\", \"u_number\": \"LR-000501\", \"u_submitted_on\": \"2025-01-20 09:00:00\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_leave_type\": \"cd9d096901fd03103e48918ce4a0a675\", \"sys_updated_on\": \"2026-06-30 10:32:21\", \"sys_tags\": \"\", \"u_requested_days\": \"5\", \"u_requires_hr_escalation\": \"false\", \"u_priority\": \"1\", \"sys_id\": \"459d096901fd03103e48918ce4a0a679\", \"u_reason\": \"Family vacation\", \"sys_updated_by\": \"admin\", \"u_approver_comments\": \"\", \"u_end_date\": \"2025-02-14\", \"u_coverage_verified\": \"true\", \"sys_created_on\": \"2026-06-30 10:32:01\", \"u_start_date\": \"2025-02-10\", \"u_policy\": \"\", \"sys_created_by\": \"admin\", \"u_cancellation_requested_on\": \"\"}", "supporting_data": "{\"dept_engineering\": {\"u_name\": \"Engineering\", \"u_code\": \"ENG\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:32:00\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_hr_business_partner\": \"Jane Smith\", \"sys_id\": \"899d096901fd03103e48918ce4a0a672\", \"u_description\": \"Engineering Department\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"25\", \"sys_created_on\": \"2026-06-30 10:32:00\", \"u_timezone\": \"America/Los_Angeles\", \"u_parent_department\": \"\", \"u_department_manager\": \"\", \"u_location\": \"San Francisco\", \"u_business_unit\": \"Technology\", \"u_cost_center\": \"CC-1001\", \"sys_created_by\": \"admin\"}, \"employee_main\": {\"u_name\": \"John Doe\", \"u_department\": \"899d096901fd03103e48918ce4a0a672\", \"u_termination_date\": \"\", \"u_work_schedule\": \"1\", \"u_email\": \"john.doe@example.com\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-10042\", \"sys_updated_on\": \"2026-06-30 10:32:00\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_employment_type\": \"1\", \"u_hr_contact\": \"\", \"sys_id\": \"499d096901fd03103e48918ce4a0a68d\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 10:32:00\", \"u_hire_date\": \"2020-03-15\", \"u_location\": \"San Francisco\", \"u_manager\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Software Engineer\"}, \"leave_type_vacation\": {\"u_carry_over_max_days\": \"5\", \"u_name\": \"Annual Vacation\", \"u_max_consecutive_days\": \"15\", \"u_applies_to_employment_type\": \"1\", \"u_requires_documentation\": \"false\", \"u_is_paid\": \"true\", \"u_code\": \"VAC\", \"sys_mod_count\": \"0\", \"u_min_tenure_months\": \"3\", \"sys_updated_on\": \"2026-06-30 10:32:00\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"sys_id\": \"cd9d096901fd03103e48918ce4a0a675\", \"u_description\": \"Standard annual vacation leave\", \"u_accrual_method\": \"1\", \"sys_updated_by\": \"admin\", \"u_carry_over_allowed\": \"true\", \"sys_created_on\": \"2026-06-30 10:32:00\", \"sys_created_by\": \"admin\"}, \"leave_balance_existing\": {\"u_employee\": \"499d096901fd03103e48918ce4a0a68d\", \"u_pending_days\": \"7\", \"sys_mod_count\": \"1\", \"u_leave_type\": \"cd9d096901fd03103e48918ce4a0a675\", \"sys_updated_on\": \"2026-06-30 10:32:21\", \"sys_tags\": \"\", \"u_balance_year\": \"2025\", \"u_available_balance\": \"12\", \"u_is_locked\": \"true\", \"u_last_updated\": \"2026-06-30 03:32:21\", \"sys_id\": \"cd9d096901fd03103e48918ce4a0a690\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:32:00\", \"u_accrued_days\": \"15\", \"u_used_days\": \"3\", \"u_forfeited_days\": \"0\", \"u_opening_balance\": \"20\", \"u_carried_over_days\": \"3\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_lam_leave_request\": {\"u_number\": {\"type\": \"str\"}, \"u_employee\": {\"FK\": \"u_lam_employee\"}, \"u_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_requested_days\": {\"type\": \"decimal\"}, \"u_reason\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_requires_hr_escalation\": {\"type\": \"bool\"}, \"u_coverage_verified\": {\"type\": \"bool\"}, \"u_cancellation_requested_on\": {\"type\": \"str\"}, \"u_approver_comments\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_lam_policy\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_lam_employee\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_lam_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_lam_employee\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_work_schedule\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}, \"u_hr_contact\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}, \"u_lam_leave_type\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_paid\": {\"type\": \"bool\"}, \"u_requires_documentation\": {\"type\": \"bool\"}, \"u_max_consecutive_days\": {\"type\": \"int\"}, \"u_accrual_method\": {\"type\": \"str\"}, \"u_carry_over_allowed\": {\"type\": \"bool\"}, \"u_carry_over_max_days\": {\"type\": \"decimal\"}, \"u_min_tenure_months\": {\"type\": \"int\"}, \"u_applies_to_employment_type\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}}, \"u_lam_leave_balance\": {\"u_employee\": {\"FK\": \"u_lam_employee\"}, \"u_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_balance_year\": {\"type\": \"int\"}, \"u_opening_balance\": {\"type\": \"decimal\"}, \"u_accrued_days\": {\"type\": \"decimal\"}, \"u_used_days\": {\"type\": \"decimal\"}, \"u_pending_days\": {\"type\": \"decimal\"}, \"u_available_balance\": {\"type\": \"decimal\"}, \"u_carried_over_days\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}, \"u_forfeited_days\": {\"type\": \"decimal\"}, \"u_is_locked\": {\"type\": \"bool\"}}, \"u_lam_department\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_manager\": {\"FK\": \"u_lam_employee\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_business_unit\": {\"type\": \"str\"}, \"u_parent_department\": {\"FK\": \"u_lam_department\"}, \"u_hr_business_partner\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_timezone\": {\"type\": \"str\"}}, \"u_lam_coverage_rule\": {\"u_department\": {\"FK\": \"u_lam_department\"}, \"u_rule_name\": {\"type\": \"str\"}, \"u_min_coverage_pct\": {\"type\": \"decimal\"}, \"u_applies_to_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_effective_from\": {\"type\": \"str\"}, \"u_effective_to\": {\"type\": \"str\"}, \"u_applies_on_weekends\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_override_allowed\": {\"type\": \"bool\"}, \"u_override_requires_hr\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}}, \"u_lam_approval_step\": {\"u_leave_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_step_order\": {\"type\": \"int\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_assigned_to\": {\"FK\": \"u_lam_employee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_notified_on\": {\"type\": \"str\"}}, \"u_lam_balance_adjustment\": {\"u_leave_balance\": {\"FK\": \"u_lam_leave_balance\"}, \"u_adjustment_type\": {\"type\": \"str\"}, \"u_adjustment_days\": {\"type\": \"decimal\"}, \"u_adjustment_date\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_adjusted_by\": {\"FK\": \"u_lam_employee\"}, \"u_balance_before\": {\"type\": \"decimal\"}, \"u_balance_after\": {\"type\": \"decimal\"}, \"u_approved_by\": {\"FK\": \"u_lam_employee\"}, \"u_linked_leave_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}, \"u_lam_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_effective_from\": {\"type\": \"str\"}, \"u_effective_to\": {\"type\": \"str\"}, \"u_escalation_threshold_days\": {\"type\": \"int\"}, \"u_cancellation_notice_hours\": {\"type\": \"int\"}, \"u_applies_to_region\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_owner_department\": {\"FK\": \"u_lam_department\"}, \"u_max_advance_booking_days\": {\"type\": \"int\"}}, \"u_lam_coverage_snapshot\": {\"u_department\": {\"FK\": \"u_lam_department\"}, \"u_snapshot_date\": {\"type\": \"str\"}, \"u_total_staff\": {\"type\": \"int\"}, \"u_staff_on_leave\": {\"type\": \"int\"}, \"u_available_staff\": {\"type\": \"int\"}, \"u_coverage_pct\": {\"type\": \"decimal\"}, \"u_below_minimum\": {\"type\": \"bool\"}, \"u_triggered_by_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_coverage_rule\": {\"FK\": \"u_lam_coverage_rule\"}, \"u_snapshot_status\": {\"type\": \"str\"}, \"u_computed_on\": {\"type\": \"str\"}, \"u_pending_requests_count\": {\"type\": \"int\"}}}", "business_rules": [{"name": "approve_leave_set_coverage_snapshot", "fires_on_table": "u_lam_leave_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current leave request fields (before-BR, no current.update()) ---\n\n // Mark coverage as verified upon approval\n var oldCovVerified = current.getValue('u_coverage_verified');\n current.setValue('u_coverage_verified', 'true');\n _ewmLog('u_lam_leave_request', 'u_coverage_verified', oldCovVerified, current.getValue('u_coverage_verified'), '');\n\n // Set priority to High for approved requests\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_lam_leave_request', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // --- 2. Insert a coverage snapshot record for the approval event ---\n var gr = new GlideRecord('u_lam_coverage_snapshot');\n gr.initialize();\n\n gr.setValue('u_triggered_by_request', current.getUniqueValue());\n _ewmLog('u_lam_coverage_snapshot', 'u_triggered_by_request', '', current.getUniqueValue(), '');\n\n gr.setValue('u_snapshot_status', '1');\n _ewmLog('u_lam_coverage_snapshot', 'u_snapshot_status', '', '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "snapshot_noncompliant_escalate_hr", "fires_on_table": "u_lam_coverage_snapshot", "filter_condition": "u_snapshot_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the leave balance for the employee on the triggering request\n // to increment pending_days, set last_updated, and lock the balance\n var reqSysId = current.getValue('u_triggered_by_request');\n if (!reqSysId) return;\n\n var reqGr = new GlideRecord('u_lam_leave_request');\n if (!reqGr.get(reqSysId)) return;\n\n var empId = reqGr.getValue('u_employee');\n var ltId = reqGr.getValue('u_leave_type');\n\n var balGr = new GlideRecord('u_lam_leave_balance');\n balGr.addQuery('u_employee', empId);\n balGr.addQuery('u_leave_type', ltId);\n balGr.query();\n while (balGr.next()) {\n var oldPending = balGr.getValue('u_pending_days');\n var reqDays = parseFloat(reqGr.getValue('u_requested_days')) || 0;\n var newPending = (parseFloat(oldPending) || 0) + reqDays;\n balGr.setValue('u_pending_days', String(newPending));\n _ewmLog('u_lam_leave_balance', 'u_pending_days', oldPending, String(newPending), '');\n\n var oldLastUpdated = balGr.getValue('u_last_updated');\n var nowStr = new GlideDateTime().getDisplayValue();\n balGr.setValue('u_last_updated', nowStr);\n _ewmLog('u_lam_leave_balance', 'u_last_updated', oldLastUpdated, nowStr, '');\n\n var oldIsLocked = balGr.getValue('u_is_locked');\n balGr.setValue('u_is_locked', 'true');\n _ewmLog('u_lam_leave_balance', 'u_is_locked', oldIsLocked, 'true', '');\n\n try {\n var r1 = balGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + balGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an HR escalation approval step for the leave request\n var stepGr = new GlideRecord('u_lam_approval_step');\n stepGr.initialize();\n stepGr.setValue('u_leave_request', reqSysId);\n _ewmLog('u_lam_approval_step', 'u_leave_request', '', reqSysId, '');\n\n stepGr.setValue('u_step_order', 2);\n _ewmLog('u_lam_approval_step', 'u_step_order', '', '2', '');\n\n stepGr.setValue('u_approver_role', '2');\n _ewmLog('u_lam_approval_step', 'u_approver_role', '', '2', '');\n\n stepGr.setValue('u_decision', '1');\n _ewmLog('u_lam_approval_step', 'u_decision', '', '1', '');\n\n stepGr.setValue('u_is_escalated', 'true');\n _ewmLog('u_lam_approval_step', 'u_is_escalated', '', 'true', '');\n\n stepGr.setValue('u_escalation_reason', 'Coverage non-compliant - below minimum threshold');\n _ewmLog('u_lam_approval_step', 'u_escalation_reason', '', 'Coverage non-compliant - below minimum threshold', '');\n\n try {\n var r2 = stepGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + stepGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "bal_update_create_adj_and_request", "fires_on_table": "u_lam_leave_balance", "filter_condition": "u_is_lockedCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a balance adjustment record to audit the lock event\n var grAdj = new GlideRecord('u_lam_balance_adjustment');\n grAdj.initialize();\n grAdj.setValue('u_leave_balance', current.getUniqueValue());\n _ewmLog('u_lam_balance_adjustment', 'u_leave_balance', '', current.getUniqueValue(), '');\n grAdj.setValue('u_adjustment_type', '4');\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_type', '', '4', '');\n grAdj.setValue('u_adjustment_days', '0');\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_days', '', '0', '');\n grAdj.setValue('u_reason', 'Balance locked after leave approval processing');\n _ewmLog('u_lam_balance_adjustment', 'u_reason', '', 'Balance locked after leave approval processing', '');\n grAdj.setValue('u_is_system_generated', 'true');\n _ewmLog('u_lam_balance_adjustment', 'u_is_system_generated', '', 'true', '');\n grAdj.setValue('u_balance_before', current.getValue('u_available_balance'));\n _ewmLog('u_lam_balance_adjustment', 'u_balance_before', '', current.getValue('u_available_balance'), '');\n grAdj.setValue('u_balance_after', current.getValue('u_available_balance'));\n _ewmLog('u_lam_balance_adjustment', 'u_balance_after', '', current.getValue('u_available_balance'), '');\n grAdj.setValue('u_adjustment_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_date', '', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'), '');\n try {\n var rAdj = grAdj.insert();\n if (!rAdj) { _ewmLog('','','','', 'GR insert failed: ' + grAdj.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a new leave request record flagged as draft for carry-over tracking\n var grReq = new GlideRecord('u_lam_leave_request');\n grReq.initialize();\n grReq.setValue('u_employee', current.getValue('u_employee'));\n _ewmLog('u_lam_leave_request', 'u_employee', '', current.getValue('u_employee'), '');\n grReq.setValue('u_leave_type', current.getValue('u_leave_type'));\n _ewmLog('u_lam_leave_request', 'u_leave_type', '', current.getValue('u_leave_type'), '');\n grReq.setValue('u_state', '1');\n _ewmLog('u_lam_leave_request', 'u_state', '', '1', '');\n grReq.setValue('u_reason', 'Auto-generated carry-over placeholder from balance lock');\n _ewmLog('u_lam_leave_request', 'u_reason', '', 'Auto-generated carry-over placeholder from balance lock', '');\n grReq.setValue('u_requested_days', current.getValue('u_carried_over_days') || '0');\n _ewmLog('u_lam_leave_request', 'u_requested_days', '', current.getValue('u_carried_over_days') || '0', '');\n try {\n var rReq = grReq.insert();\n if (!rReq) { _ewmLog('','','','', 'GR insert failed: ' + grReq.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "high_pri_submit_init_approval_balance", "fires_on_table": "u_lam_leave_request", "filter_condition": "u_state=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an approval step for submitted leave requests\n var grApproval = new GlideRecord('u_lam_approval_step');\n grApproval.initialize();\n grApproval.setValue('u_leave_request', current.getValue('sys_id'));\n _ewmLog('u_lam_approval_step', 'u_leave_request', '', current.getValue('sys_id'), '');\n grApproval.setValue('u_step_order', 1);\n _ewmLog('u_lam_approval_step', 'u_step_order', '', '1', '');\n grApproval.setValue('u_approver_role', '2');\n _ewmLog('u_lam_approval_step', 'u_approver_role', '', '2', '');\n grApproval.setValue('u_decision', '1');\n _ewmLog('u_lam_approval_step', 'u_decision', '', '1', '');\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) { _ewmLog('','','','', 'GR insert failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a new leave balance tracking record for the employee\n var grBalance = new GlideRecord('u_lam_leave_balance');\n grBalance.initialize();\n grBalance.setValue('u_employee', current.getValue('u_employee'));\n _ewmLog('u_lam_leave_balance', 'u_employee', '', current.getValue('u_employee'), '');\n grBalance.setValue('u_leave_type', current.getValue('u_leave_type'));\n _ewmLog('u_lam_leave_balance', 'u_leave_type', '', current.getValue('u_leave_type'), '');\n grBalance.setValue('u_balance_year', 2025);\n _ewmLog('u_lam_leave_balance', 'u_balance_year', '', '2025', '');\n var reqDays = current.getValue('u_requested_days') || '0';\n grBalance.setValue('u_pending_days', reqDays);\n _ewmLog('u_lam_leave_balance', 'u_pending_days', '', reqDays, '');\n try {\n var rBalance = grBalance.insert();\n if (!rBalance) { _ewmLog('','','','', 'GR insert failed: ' + grBalance.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "init_accrual_adj_on_balance_create", "fires_on_table": "u_lam_leave_balance", "filter_condition": "u_is_locked=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_lam_balance_adjustment');\n gr.initialize();\n\n gr.setValue('u_leave_balance', current.getUniqueValue());\n _ewmLog('u_lam_balance_adjustment', 'u_leave_balance', '', current.getUniqueValue(), '');\n\n gr.setValue('u_adjustment_type', '5');\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_type', '', '5', '');\n\n var accrued = current.getValue('u_accrued_days') || '0';\n gr.setValue('u_adjustment_days', accrued);\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_days', '', accrued, '');\n\n gr.setValue('u_balance_before', '0');\n _ewmLog('u_lam_balance_adjustment', 'u_balance_before', '', '0', '');\n\n var availBal = current.getValue('u_available_balance') || '0';\n gr.setValue('u_balance_after', availBal);\n _ewmLog('u_lam_balance_adjustment', 'u_balance_after', '', availBal, '');\n\n gr.setValue('u_reason', 'Initial accrual on balance creation');\n _ewmLog('u_lam_balance_adjustment', 'u_reason', '', 'Initial accrual on balance creation', '');\n\n gr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_lam_balance_adjustment', 'u_is_system_generated', '', 'true', '');\n\n gr.setValue('u_adjustment_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_date', '', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_lam_leave_request", "documentkey": "cead4d6901fd03103e48918ce4a0a69d", "fieldname": "u_employee", "oldvalue": "", "newvalue": "499d096901fd03103e48918ce4a0a68d"}, {"tablename": "u_lam_leave_balance", "documentkey": "46ad4d6901fd03103e48918ce4a0a6a4", "fieldname": "u_carried_over_days", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "8ead4d6901fd03103e48918ce4a0a6a9", "fieldname": "u_adjustment_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_lam_leave_request", "documentkey": "cead4d6901fd03103e48918ce4a0a69d", "fieldname": "u_requires_hr_escalation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "8ead4d6901fd03103e48918ce4a0a6a9", "fieldname": "u_adjustment_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "c2ad096901fd03103e48918ce4a0a66b", "fieldname": "u_snapshot_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "46ad4d6901fd03103e48918ce4a0a69a", "fieldname": "u_balance_before", "oldvalue": "", "newvalue": "12"}, {"tablename": "u_lam_approval_step", "documentkey": "82ad4d6901fd03103e48918ce4a0a6a1", "fieldname": "u_is_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_balance", "documentkey": "46ad4d6901fd03103e48918ce4a0a6a4", "fieldname": "u_leave_type", "oldvalue": "", "newvalue": "cd9d096901fd03103e48918ce4a0a675"}, {"tablename": "u_lam_approval_step", "documentkey": "06ad4d6901fd03103e48918ce4a0a6ae", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Coverage non-compliant - below minimum threshold"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "c2ad096901fd03103e48918ce4a0a66b", "fieldname": "u_pending_requests_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "46ad4d6901fd03103e48918ce4a0a69a", "fieldname": "u_adjustment_days", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_balance", "documentkey": "46ad4d6901fd03103e48918ce4a0a6a4", "fieldname": "u_accrued_days", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "cead4d6901fd03103e48918ce4a0a69d", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "8ead4d6901fd03103e48918ce4a0a6a9", "fieldname": "u_balance_before", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "459d096901fd03103e48918ce4a0a679", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_lam_leave_request", "documentkey": "cead4d6901fd03103e48918ce4a0a69d", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "8ead4d6901fd03103e48918ce4a0a6a9", "fieldname": "u_adjustment_days", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_approval_step", "documentkey": "06ad4d6901fd03103e48918ce4a0a6ae", "fieldname": "u_step_order", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "c2ad096901fd03103e48918ce4a0a66b", "fieldname": "u_available_staff", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "46ad4d6901fd03103e48918ce4a0a69a", "fieldname": "u_reason", "oldvalue": "", "newvalue": "Balance locked after leave approval processing"}, {"tablename": "u_lam_approval_step", "documentkey": "82ad4d6901fd03103e48918ce4a0a6a1", "fieldname": "u_leave_request", "oldvalue": "", "newvalue": "cead4d6901fd03103e48918ce4a0a69d"}, {"tablename": "u_lam_leave_balance", "documentkey": "46ad4d6901fd03103e48918ce4a0a6a4", "fieldname": "u_balance_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_lam_approval_step", "documentkey": "06ad4d6901fd03103e48918ce4a0a6ae", "fieldname": "u_leave_request", "oldvalue": "", "newvalue": "459d096901fd03103e48918ce4a0a679"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "c2ad096901fd03103e48918ce4a0a66b", "fieldname": "u_total_staff", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_balance", "documentkey": "cd9d096901fd03103e48918ce4a0a690", "fieldname": "u_pending_days", "oldvalue": "2", "newvalue": "7"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "46ad4d6901fd03103e48918ce4a0a69a", "fieldname": "u_balance_after", "oldvalue": "", "newvalue": "12"}, {"tablename": "u_lam_leave_balance", "documentkey": "46ad4d6901fd03103e48918ce4a0a6a4", "fieldname": "u_used_days", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "cead4d6901fd03103e48918ce4a0a69d", "fieldname": "u_leave_type", "oldvalue": "", "newvalue": "cd9d096901fd03103e48918ce4a0a675"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "8ead4d6901fd03103e48918ce4a0a6a9", "fieldname": "u_reason", "oldvalue": "", "newvalue": "Initial accrual on balance creation"}, {"tablename": "u_lam_leave_request", "documentkey": "459d096901fd03103e48918ce4a0a679", "fieldname": "u_priority", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "46ad4d6901fd03103e48918ce4a0a69a", "fieldname": "u_leave_balance", "oldvalue": "", "newvalue": "cd9d096901fd03103e48918ce4a0a690"}, {"tablename": "u_lam_leave_request", "documentkey": "cead4d6901fd03103e48918ce4a0a69d", "fieldname": "u_reason", "oldvalue": "", "newvalue": "Auto-generated carry-over placeholder from balance lock"}, {"tablename": "u_lam_approval_step", "documentkey": "82ad4d6901fd03103e48918ce4a0a6a1", "fieldname": "u_step_order", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_leave_balance", "documentkey": "46ad4d6901fd03103e48918ce4a0a6a4", "fieldname": "u_employee", "oldvalue": "", "newvalue": "499d096901fd03103e48918ce4a0a68d"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "8ead4d6901fd03103e48918ce4a0a6a9", "fieldname": "u_balance_after", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_approval_step", "documentkey": "06ad4d6901fd03103e48918ce4a0a6ae", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "c2ad096901fd03103e48918ce4a0a66b", "fieldname": "u_triggered_by_request", "oldvalue": "", "newvalue": "459d096901fd03103e48918ce4a0a679"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "46ad4d6901fd03103e48918ce4a0a69a", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_approval_step", "documentkey": "82ad4d6901fd03103e48918ce4a0a6a1", "fieldname": "u_approver_role", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_leave_balance", "documentkey": "46ad4d6901fd03103e48918ce4a0a6a4", "fieldname": "u_available_balance", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_approval_step", "documentkey": "06ad4d6901fd03103e48918ce4a0a6ae", "fieldname": "u_approver_role", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "c2ad096901fd03103e48918ce4a0a66b", "fieldname": "u_staff_on_leave", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_balance", "documentkey": "cd9d096901fd03103e48918ce4a0a690", "fieldname": "u_last_updated", "oldvalue": "2025-01-10 08:00:00", "newvalue": "2026-06-30 03:32:21"}, {"tablename": "u_lam_leave_balance", "documentkey": "46ad4d6901fd03103e48918ce4a0a6a4", "fieldname": "u_forfeited_days", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "cead4d6901fd03103e48918ce4a0a69d", "fieldname": "u_requested_days", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "8ead4d6901fd03103e48918ce4a0a6a9", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_leave_request", "documentkey": "459d096901fd03103e48918ce4a0a679", "fieldname": "u_coverage_verified", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "c2ad096901fd03103e48918ce4a0a66b", "fieldname": "u_coverage_pct", "oldvalue": "", 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{"sys_id": "8ead4d6901fd03103e48918ce4a0a6aa", "u_br_name": "init_accrual_adj_on_balance_create", "u_table_name": "u_lam_approval_step", "u_field_name": "u_leave_request", "u_old_value": "", "u_new_value": "459d096901fd03103e48918ce4a0a679", "u_error": "", "sys_created_on": "2026-06-30 10:32:21"}, {"sys_id": "c2ad096901fd03103e48918ce4a0a66d", "u_br_name": "snapshot_noncompliant_escalate_hr", "u_table_name": "u_lam_leave_balance", "u_field_name": "u_last_updated", "u_old_value": "2025-01-10 08:00:00", "u_new_value": "2026-06-30 03:32:21", "u_error": "", "sys_created_on": "2026-06-30 10:32:21"}, {"sys_id": "c2ad4d6901fd03103e48918ce4a0a699", "u_br_name": "bal_update_create_adj_and_request", "u_table_name": "u_lam_balance_adjustment", "u_field_name": "u_balance_after", "u_old_value": "", "u_new_value": "12", "u_error": "", "sys_created_on": "2026-06-30 10:32:21"}, {"sys_id": "c2ad4d6901fd03103e48918ce4a0a6a3", "u_br_name": "high_pri_submit_init_approval_balance", "u_table_name": 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"u_field_name": "u_escalation_reason", "u_old_value": "", "u_new_value": "Coverage non-compliant - below minimum threshold", "u_error": "", "sys_created_on": "2026-06-30 10:32:21"}, {"sys_id": "cead4d6901fd03103e48918ce4a0a696", "u_br_name": "bal_update_create_adj_and_request", "u_table_name": "u_lam_balance_adjustment", "u_field_name": "u_adjustment_days", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:32:21"}, {"sys_id": "cead4d6901fd03103e48918ce4a0a6a5", "u_br_name": "init_accrual_adj_on_balance_create", "u_table_name": "u_lam_balance_adjustment", "u_field_name": "u_adjustment_type", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:32:21"}], "metadata": "{\"domain\": \"leave_and_absence_management\", \"primary_table\": \"u_lam_leave_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 60}"} {"tool_name": "insert_lam_leave_request", "parameters": "{\"table_name\": \"u_lam_leave_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"LR-CASCADE-001\", \"u_employee\": \"@emp_main.sys_id\", \"u_leave_type\": \"@leave_type_vacation.sys_id\", \"u_state\": \"2\", \"u_start_date\": \"2025-08-01\", \"u_end_date\": \"2025-08-15\", \"u_requested_days\": 12, \"u_reason\": \"Extended summer vacation with family\", \"u_requires_hr_escalation\": \"false\", \"u_coverage_verified\": \"false\", \"u_priority\": \"2\", \"u_policy\": \"@policy_main.sys_id\"}}", "seed_data": null, "supporting_data": "{\"dept_eng\": {\"u_name\": \"Engineering Cascade Test\", \"u_code\": \"ENG-CSC\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:37:38\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_hr_business_partner\": \"Jane Smith\", \"sys_id\": \"929c55e901b143103e48918ce4a0a63b\", \"u_description\": \"Engineering department for cascade testing\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"25\", \"sys_created_on\": \"2026-06-30 11:37:38\", \"u_timezone\": \"US/Eastern\", \"u_parent_department\": \"\", \"u_department_manager\": \"\", \"u_location\": \"Building A\", \"u_business_unit\": \"Technology\", \"u_cost_center\": \"CC-4400\", \"sys_created_by\": \"admin\"}, \"emp_main\": {\"u_name\": \"Alex Rivera\", \"u_department\": \"929c55e901b143103e48918ce4a0a63b\", \"u_termination_date\": \"\", \"u_work_schedule\": \"1\", \"u_email\": \"alex.rivera@example.com\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90210\", \"sys_updated_on\": \"2026-06-30 11:37:38\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_employment_type\": \"1\", \"u_hr_contact\": \"hr@example.com\", \"sys_id\": \"929c55e901b143103e48918ce4a0a651\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:37:38\", \"u_hire_date\": \"2020-03-15\", \"u_location\": \"Building A\", \"u_manager\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Engineer\"}, \"leave_type_vacation\": {\"u_carry_over_max_days\": \"5\", \"u_name\": \"Annual Vacation Cascade\", \"u_max_consecutive_days\": \"30\", \"u_applies_to_employment_type\": \"1\", \"u_requires_documentation\": \"false\", \"u_is_paid\": \"true\", \"u_code\": \"VAC-CSC\", \"sys_mod_count\": \"0\", \"u_min_tenure_months\": \"3\", \"sys_updated_on\": \"2026-06-30 11:37:38\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"sys_id\": \"569c55e901b143103e48918ce4a0a63e\", \"u_description\": \"Annual vacation leave for cascade test\", \"u_accrual_method\": \"1\", \"sys_updated_by\": \"admin\", \"u_carry_over_allowed\": \"true\", \"sys_created_on\": \"2026-06-30 11:37:38\", \"sys_created_by\": \"admin\"}, \"leave_balance_main\": {\"u_employee\": \"929c55e901b143103e48918ce4a0a651\", \"u_pending_days\": \"12\", \"sys_mod_count\": \"1\", \"u_leave_type\": \"569c55e901b143103e48918ce4a0a63e\", \"sys_updated_on\": \"2026-06-30 11:37:58\", \"sys_tags\": \"\", \"u_balance_year\": \"2025\", \"u_available_balance\": \"22\", \"u_is_locked\": \"false\", \"u_last_updated\": \"2026-06-30 04:37:58\", \"sys_id\": \"1a9c55e901b143103e48918ce4a0a654\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:37:38\", \"u_accrued_days\": \"5\", \"u_used_days\": \"3\", \"u_forfeited_days\": \"0\", \"u_opening_balance\": \"20\", \"u_carried_over_days\": \"2\", \"sys_created_by\": \"admin\"}, \"coverage_rule_main\": {\"u_notes\": \"Standard coverage rule for engineering\", \"u_department\": \"929c55e901b143103e48918ce4a0a63b\", \"sys_mod_count\": \"0\", \"u_applies_on_weekends\": \"false\", \"u_effective_to\": \"2025-12-31\", \"sys_updated_on\": \"2026-06-30 11:37:38\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"sys_id\": \"9a9c55e901b143103e48918ce4a0a641\", \"u_min_coverage_pct\": \"75\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:37:38\", \"u_rule_name\": \"Eng Min Coverage Cascade\", \"u_override_allowed\": \"true\", \"u_effective_from\": \"2025-01-01\", \"u_override_requires_hr\": \"true\", \"u_enforcement_level\": \"2\", \"sys_created_by\": \"admin\", \"u_applies_to_leave_type\": \"569c55e901b143103e48918ce4a0a63e\"}, \"policy_main\": {\"u_name\": \"Global Leave Policy Cascade\", \"u_max_advance_booking_days\": \"90\", \"u_version\": \"2.0\", \"sys_mod_count\": \"0\", \"u_effective_to\": \"2025-12-31\", \"sys_updated_on\": \"2026-06-30 11:37:38\", \"sys_tags\": \"\", \"sys_id\": \"de9c55e901b143103e48918ce4a0a657\", \"u_description\": \"Standard leave policy for cascade testing\", \"u_owner_department\": \"929c55e901b143103e48918ce4a0a63b\", \"sys_updated_by\": \"admin\", \"u_escalation_threshold_days\": \"10\", \"sys_created_on\": \"2026-06-30 11:37:38\", \"u_applies_to_region\": \"Global\", \"u_cancellation_notice_hours\": \"48\", \"u_effective_from\": \"2025-01-01\", \"u_status\": \"1\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_lam_leave_request\": {\"u_number\": {\"type\": \"str\"}, \"u_employee\": {\"FK\": \"u_lam_employee\"}, \"u_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_requested_days\": {\"type\": \"decimal\"}, \"u_reason\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_requires_hr_escalation\": {\"type\": \"bool\"}, \"u_coverage_verified\": {\"type\": \"bool\"}, \"u_cancellation_requested_on\": {\"type\": \"str\"}, \"u_approver_comments\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_lam_policy\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_lam_employee\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_lam_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_lam_employee\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_work_schedule\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}, \"u_hr_contact\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}, \"u_lam_leave_type\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_paid\": {\"type\": \"bool\"}, \"u_requires_documentation\": {\"type\": \"bool\"}, \"u_max_consecutive_days\": {\"type\": \"int\"}, \"u_accrual_method\": {\"type\": \"str\"}, \"u_carry_over_allowed\": {\"type\": \"bool\"}, \"u_carry_over_max_days\": {\"type\": \"decimal\"}, \"u_min_tenure_months\": {\"type\": \"int\"}, \"u_applies_to_employment_type\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}}, \"u_lam_leave_balance\": {\"u_employee\": {\"FK\": \"u_lam_employee\"}, \"u_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_balance_year\": {\"type\": \"int\"}, \"u_opening_balance\": {\"type\": \"decimal\"}, \"u_accrued_days\": {\"type\": \"decimal\"}, \"u_used_days\": {\"type\": \"decimal\"}, \"u_pending_days\": {\"type\": \"decimal\"}, \"u_available_balance\": {\"type\": \"decimal\"}, \"u_carried_over_days\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}, \"u_forfeited_days\": {\"type\": \"decimal\"}, \"u_is_locked\": {\"type\": \"bool\"}}, \"u_lam_department\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_manager\": {\"FK\": \"u_lam_employee\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_business_unit\": {\"type\": \"str\"}, \"u_parent_department\": {\"FK\": \"u_lam_department\"}, \"u_hr_business_partner\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_timezone\": {\"type\": \"str\"}}, \"u_lam_coverage_rule\": {\"u_department\": {\"FK\": \"u_lam_department\"}, \"u_rule_name\": {\"type\": \"str\"}, \"u_min_coverage_pct\": {\"type\": \"decimal\"}, \"u_applies_to_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_effective_from\": {\"type\": \"str\"}, \"u_effective_to\": {\"type\": \"str\"}, \"u_applies_on_weekends\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_override_allowed\": {\"type\": \"bool\"}, \"u_override_requires_hr\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}}, \"u_lam_approval_step\": {\"u_leave_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_step_order\": {\"type\": \"int\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_assigned_to\": {\"FK\": \"u_lam_employee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_notified_on\": {\"type\": \"str\"}}, \"u_lam_balance_adjustment\": {\"u_leave_balance\": {\"FK\": \"u_lam_leave_balance\"}, \"u_adjustment_type\": {\"type\": \"str\"}, \"u_adjustment_days\": {\"type\": \"decimal\"}, \"u_adjustment_date\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_adjusted_by\": {\"FK\": \"u_lam_employee\"}, \"u_balance_before\": {\"type\": \"decimal\"}, \"u_balance_after\": {\"type\": \"decimal\"}, \"u_approved_by\": {\"FK\": \"u_lam_employee\"}, \"u_linked_leave_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}, \"u_lam_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_effective_from\": {\"type\": \"str\"}, \"u_effective_to\": {\"type\": \"str\"}, \"u_escalation_threshold_days\": {\"type\": \"int\"}, \"u_cancellation_notice_hours\": {\"type\": \"int\"}, \"u_applies_to_region\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_owner_department\": {\"FK\": \"u_lam_department\"}, \"u_max_advance_booking_days\": {\"type\": \"int\"}}, \"u_lam_coverage_snapshot\": {\"u_department\": {\"FK\": \"u_lam_department\"}, \"u_snapshot_date\": {\"type\": \"str\"}, \"u_total_staff\": {\"type\": \"int\"}, \"u_staff_on_leave\": {\"type\": \"int\"}, \"u_available_staff\": {\"type\": \"int\"}, \"u_coverage_pct\": {\"type\": \"decimal\"}, \"u_below_minimum\": {\"type\": \"bool\"}, \"u_triggered_by_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_coverage_rule\": {\"FK\": \"u_lam_coverage_rule\"}, \"u_snapshot_status\": {\"type\": \"str\"}, \"u_computed_on\": {\"type\": \"str\"}, \"u_pending_requests_count\": {\"type\": \"int\"}}}", "business_rules": [{"name": "leave_req_insert_set_defaults_bal", "fires_on_table": "u_lam_leave_request", "filter_condition": "u_state=2^u_priority=2", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the current leave request (before insert, self-loop) ---\n\n // Determine HR escalation: if requested_days > 10, flag for HR escalation\n var reqDays = parseFloat(current.getValue('u_requested_days')) || 0;\n var needsEscalation = (reqDays > 10) ? 'true' : 'false';\n\n // Set u_requires_hr_escalation\n var oldEsc = current.getValue('u_requires_hr_escalation');\n current.setValue('u_requires_hr_escalation', needsEscalation);\n _ewmLog(current.getTableName(), 'u_requires_hr_escalation', oldEsc, current.getValue('u_requires_hr_escalation'), '');\n\n // Set u_coverage_verified to false (not yet verified at insert time)\n var oldCov = current.getValue('u_coverage_verified');\n current.setValue('u_coverage_verified', 'false');\n _ewmLog(current.getTableName(), 'u_coverage_verified', oldCov, current.getValue('u_coverage_verified'), '');\n\n // Set u_submitted_on to current date/time since state is Submitted\n var oldSub = current.getValue('u_submitted_on');\n var nowDT = new GlideDateTime().getDisplayValue();\n current.setValue('u_submitted_on', nowDT);\n _ewmLog(current.getTableName(), 'u_submitted_on', oldSub, current.getValue('u_submitted_on'), '');\n\n // --- 2. Update the employee's leave balance to increment pending_days ---\n var empRef = current.getValue('u_employee');\n var ltRef = current.getValue('u_leave_type');\n\n if (empRef && ltRef && reqDays > 0) {\n var grBal = new GlideRecord('u_lam_leave_balance');\n grBal.addQuery('u_employee', empRef);\n grBal.addQuery('u_leave_type', ltRef);\n grBal.orderByDesc('u_balance_year');\n grBal.setLimit(1);\n grBal.query();\n if (grBal.next()) {\n var oldPending = grBal.getValue('u_pending_days');\n var newPending = (parseFloat(oldPending) || 0) + reqDays;\n grBal.setValue('u_pending_days', String(newPending));\n _ewmLog('u_lam_leave_balance', 'u_pending_days', oldPending, String(newPending), '');\n\n var oldLastUpd = grBal.getValue('u_last_updated');\n var nowTS = new GlideDateTime().getDisplayValue();\n grBal.setValue('u_last_updated', nowTS);\n _ewmLog('u_lam_leave_balance', 'u_last_updated', oldLastUpd, nowTS, '');\n\n try {\n var r = grBal.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grBal.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "bal_update_log_adj_and_snapshot", "fires_on_table": "u_lam_leave_balance", "filter_condition": "u_is_locked=false^u_pending_daysCHANGES^u_available_balanceISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a balance adjustment record to audit the pending-days change\n var grAdj = new GlideRecord('u_lam_balance_adjustment');\n grAdj.initialize();\n grAdj.setValue('u_leave_balance', current.getUniqueValue());\n _ewmLog('u_lam_balance_adjustment', 'u_leave_balance', '', current.getUniqueValue(), '');\n\n grAdj.setValue('u_adjustment_type', '4');\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_type', '', '4', '');\n\n var adjDays = parseFloat(current.getValue('u_pending_days') || '0') - parseFloat(previous.getValue('u_pending_days') || '0');\n grAdj.setValue('u_adjustment_days', String(adjDays));\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_days', '', String(adjDays), '');\n\n grAdj.setValue('u_is_system_generated', 'true');\n _ewmLog('u_lam_balance_adjustment', 'u_is_system_generated', '', 'true', '');\n\n try {\n var rAdj = grAdj.insert();\n if (!rAdj) { _ewmLog('','','','', 'GR insert failed: ' + grAdj.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a coverage snapshot for the employee's department\n var grEmp = new GlideRecord('u_lam_employee');\n if (grEmp.get(current.getValue('u_employee'))) {\n var deptId = grEmp.getValue('u_department');\n if (deptId) {\n var grSnap = new GlideRecord('u_lam_coverage_snapshot');\n grSnap.initialize();\n grSnap.setValue('u_department', deptId);\n _ewmLog('u_lam_coverage_snapshot', 'u_department', '', deptId, '');\n\n var now = new GlideDateTime();\n grSnap.setValue('u_snapshot_date', now.getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_lam_coverage_snapshot', 'u_snapshot_date', '', now.getDate().getByFormat('yyyy-MM-dd'), '');\n\n grSnap.setValue('u_snapshot_status', '2');\n _ewmLog('u_lam_coverage_snapshot', 'u_snapshot_status', '', '2', '');\n\n grSnap.setValue('u_computed_on', now.getDisplayValue());\n _ewmLog('u_lam_coverage_snapshot', 'u_computed_on', '', now.getDisplayValue(), '');\n\n try {\n var rSnap = grSnap.insert();\n if (!rSnap) { _ewmLog('','','','', 'GR insert failed: ' + grSnap.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "snapshot_triggers_approval_workflow", "fires_on_table": "u_lam_coverage_snapshot", "filter_condition": "u_snapshot_status=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update the originating leave request to mark coverage as verified\n var reqSys = current.getValue('u_triggered_by_request');\n if (reqSys) {\n var grReq = new GlideRecord('u_lam_leave_request');\n grReq.addQuery('sys_id', reqSys);\n grReq.query();\n if (grReq.next()) {\n var oldCov = grReq.getValue('u_coverage_verified');\n grReq.setValue('u_coverage_verified', 'true');\n _ewmLog('u_lam_leave_request', 'u_coverage_verified', oldCov, grReq.getValue('u_coverage_verified'), '');\n\n var oldPriority = grReq.getValue('u_priority');\n grReq.setValue('u_priority', '2');\n _ewmLog('u_lam_leave_request', 'u_priority', oldPriority, grReq.getValue('u_priority'), '');\n\n try {\n var r1 = grReq.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an approval step for the leave request\n var grStep = new GlideRecord('u_lam_approval_step');\n grStep.initialize();\n grStep.setValue('u_leave_request', reqSys);\n _ewmLog('u_lam_approval_step', 'u_leave_request', '', reqSys, '');\n\n grStep.setValue('u_step_order', 1);\n _ewmLog('u_lam_approval_step', 'u_step_order', '', '1', '');\n\n grStep.setValue('u_decision', '1');\n _ewmLog('u_lam_approval_step', 'u_decision', '', '1', '');\n\n try {\n var r2 = grStep.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grStep.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update the coverage rule referenced by this snapshot\n var ruleSys = current.getValue('u_coverage_rule');\n if (ruleSys) {\n var grRule = new GlideRecord('u_lam_coverage_rule');\n grRule.addQuery('sys_id', ruleSys);\n grRule.query();\n if (grRule.next()) {\n var oldNotes = grRule.getValue('u_notes');\n grRule.setValue('u_notes', 'Last coverage check compliant on ' + current.getValue('u_snapshot_date'));\n _ewmLog('u_lam_coverage_rule', 'u_notes', oldNotes, grRule.getValue('u_notes'), '');\n\n try {\n var r3 = grRule.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grRule.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "escalate_approval_on_coverage_check", "fires_on_table": "u_lam_leave_request", "filter_condition": "u_coverage_verifiedCHANGESTOtrue^u_priority=2", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // After-BR on u_lam_leave_request update: when coverage is verified and priority is Normal,\n // escalate pending approval steps and update their details for HR review.\n var gr = new GlideRecord('u_lam_approval_step');\n gr.addQuery('u_leave_request', current.getUniqueValue());\n gr.addQuery('u_decision', '1'); // Pending\n gr.query();\n while (gr.next()) {\n var oldDecision = gr.getValue('u_decision');\n gr.setValue('u_decision', '4');\n _ewmLog('u_lam_approval_step', 'u_decision', oldDecision, gr.getValue('u_decision'), '');\n\n var oldEscalated = gr.getValue('u_is_escalated');\n gr.setValue('u_is_escalated', 'true');\n _ewmLog('u_lam_approval_step', 'u_is_escalated', oldEscalated, gr.getValue('u_is_escalated'), '');\n\n var oldReason = gr.getValue('u_escalation_reason');\n gr.setValue('u_escalation_reason', 'High priority request with verified coverage - delegated to HR');\n _ewmLog('u_lam_approval_step', 'u_escalation_reason', oldReason, gr.getValue('u_escalation_reason'), '');\n\n var oldRole = gr.getValue('u_approver_role');\n gr.setValue('u_approver_role', '2');\n _ewmLog('u_lam_approval_step', 'u_approver_role', oldRole, gr.getValue('u_approver_role'), '');\n\n var oldComments = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Auto-escalated: coverage verified, high priority leave request');\n _ewmLog('u_lam_approval_step', 'u_comments', oldComments, gr.getValue('u_comments'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "delegate_step_create_hr_escalation", "fires_on_table": "u_lam_approval_step", "filter_condition": "u_decisionCHANGESTO4^u_is_escalated=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new HR escalation approval step for the same leave request\n var grStep = new GlideRecord('u_lam_approval_step');\n grStep.initialize();\n grStep.setValue('u_leave_request', current.getValue('u_leave_request'));\n _ewmLog('u_lam_approval_step', 'u_leave_request', '', current.getValue('u_leave_request'), '');\n\n var newOrder = parseInt(current.getValue('u_step_order') || '1', 10) + 1;\n grStep.setValue('u_step_order', newOrder);\n _ewmLog('u_lam_approval_step', 'u_step_order', '', String(newOrder), '');\n\n grStep.setValue('u_approver_role', '2');\n _ewmLog('u_lam_approval_step', 'u_approver_role', '', '2', '');\n\n grStep.setValue('u_decision', '1');\n _ewmLog('u_lam_approval_step', 'u_decision', '', '1', '');\n\n grStep.setValue('u_is_escalated', 'true');\n _ewmLog('u_lam_approval_step', 'u_is_escalated', '', 'true', '');\n\n grStep.setValue('u_escalation_reason', 'Delegated from step ' + current.getValue('u_step_order'));\n _ewmLog('u_lam_approval_step', 'u_escalation_reason', '', 'Delegated from step ' + current.getValue('u_step_order'), '');\n\n try {\n var r1 = grStep.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grStep.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update coverage snapshot linked to this leave request to reflect pending escalation\n var grSnap = new GlideRecord('u_lam_coverage_snapshot');\n grSnap.addQuery('u_triggered_by_request', current.getValue('u_leave_request'));\n grSnap.query();\n while (grSnap.next()) {\n var oldStatus = grSnap.getValue('u_snapshot_status');\n grSnap.setValue('u_snapshot_status', '2');\n _ewmLog('u_lam_coverage_snapshot', 'u_snapshot_status', oldStatus, '2', '');\n\n var oldCount = grSnap.getValue('u_pending_requests_count');\n var newCount = parseInt(oldCount || '0', 10) + 1;\n grSnap.setValue('u_pending_requests_count', newCount);\n _ewmLog('u_lam_coverage_snapshot', 'u_pending_requests_count', oldCount, String(newCount), '');\n\n try {\n var r2 = grSnap.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grSnap.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "snap_at_risk_cascade_adjustments", "fires_on_table": "u_lam_coverage_snapshot", "filter_condition": "u_snapshot_statusCHANGESTO2^u_below_minimum=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the coverage rule linked to this snapshot: set enforcement to Hard Block and add notes\n var ruleRef = current.getValue('u_coverage_rule');\n if (ruleRef) {\n var grRule = new GlideRecord('u_lam_coverage_rule');\n grRule.addQuery('sys_id', ruleRef);\n grRule.query();\n if (grRule.next()) {\n var oldEnf = grRule.getValue('u_enforcement_level');\n grRule.setValue('u_enforcement_level', '1');\n _ewmLog('u_lam_coverage_rule', 'u_enforcement_level', oldEnf, grRule.getValue('u_enforcement_level'), '');\n\n var oldNotes = grRule.getValue('u_notes');\n grRule.setValue('u_notes', 'Auto-escalated to Hard Block due to at-risk coverage snapshot');\n _ewmLog('u_lam_coverage_rule', 'u_notes', oldNotes, grRule.getValue('u_notes'), '');\n\n try {\n var r1 = grRule.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grRule.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a balance adjustment record linked to the triggering leave request\n var reqRef = current.getValue('u_triggered_by_request');\n if (reqRef) {\n var grAdj = new GlideRecord('u_lam_balance_adjustment');\n grAdj.initialize();\n grAdj.setValue('u_linked_leave_request', reqRef);\n _ewmLog('u_lam_balance_adjustment', 'u_linked_leave_request', '', reqRef, '');\n\n grAdj.setValue('u_adjustment_type', '4');\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_type', '', '4', '');\n\n grAdj.setValue('u_reason', 'Coverage at risk - balance correction triggered by snapshot');\n _ewmLog('u_lam_balance_adjustment', 'u_reason', '', 'Coverage at risk - balance correction triggered by snapshot', '');\n\n grAdj.setValue('u_is_system_generated', 'true');\n _ewmLog('u_lam_balance_adjustment', 'u_is_system_generated', '', 'true', '');\n\n try {\n var r2 = grAdj.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAdj.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update the department linked to this snapshot: flag HR business partner\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_lam_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldDesc = grDept.getValue('u_description');\n grDept.setValue('u_description', 'Coverage at risk as of snapshot - HR review required');\n _ewmLog('u_lam_department', 'u_description', oldDesc, grDept.getValue('u_description'), '');\n\n try {\n var r3 = grDept.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_lam_balance_adjustment", "documentkey": "97ac19e901b143103e48918ce4a0a619", "fieldname": "u_adjustment_days", "oldvalue": "", "newvalue": "12"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "97ac19e901b143103e48918ce4a0a619", "fieldname": "u_leave_balance", "oldvalue": "", "newvalue": "1a9c55e901b143103e48918ce4a0a654"}, {"tablename": "u_lam_leave_balance", "documentkey": "1a9c55e901b143103e48918ce4a0a654", "fieldname": "u_pending_days", "oldvalue": "0", "newvalue": "12"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "97ac19e901b143103e48918ce4a0a619", "fieldname": "u_adjustment_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_lam_leave_balance", "documentkey": "1a9c55e901b143103e48918ce4a0a654", "fieldname": "u_last_updated", "oldvalue": "2025-01-10 08:00:00", "newvalue": "2026-06-30 04:37:58"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "97ac19e901b143103e48918ce4a0a619", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_snapshot_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_staff_on_leave", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_submitted_on", "oldvalue": "", "newvalue": "2026-06-30 04:37:58"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_requires_hr_escalation", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_snapshot_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_coverage_verified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_below_minimum", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_computed_on", "oldvalue": "", "newvalue": "2026-06-30 04:37:58"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_start_date", "oldvalue": "", "newvalue": "2025-08-01"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_pending_requests_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_employee", "oldvalue": "", "newvalue": "929c55e901b143103e48918ce4a0a651"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_leave_type", "oldvalue": "", "newvalue": "569c55e901b143103e48918ce4a0a63e"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_reason", "oldvalue": "", "newvalue": "Extended summer vacation with family"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_department", "oldvalue": "", "newvalue": "929c55e901b143103e48918ce4a0a63b"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_policy", "oldvalue": "", "newvalue": "de9c55e901b143103e48918ce4a0a657"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_total_staff", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_number", "oldvalue": "", "newvalue": "LR-CASCADE-001"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_requested_days", "oldvalue": "", "newvalue": "12"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_coverage_pct", "oldvalue": "", "newvalue": "100"}, {"tablename": "u_lam_leave_request", "documentkey": "d3ac55e901b143103e48918ce4a0a666", "fieldname": "u_end_date", "oldvalue": "", "newvalue": "2025-08-15"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "1bac19e901b143103e48918ce4a0a61c", "fieldname": "u_available_staff", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "17ac19e901b143103e48918ce4a0a618", "u_br_name": "bal_update_log_adj_and_snapshot", "u_table_name": "u_lam_balance_adjustment", "u_field_name": "u_adjustment_days", "u_old_value": "", "u_new_value": "12", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "17ac19e901b143103e48918ce4a0a61a", "u_br_name": "bal_update_log_adj_and_snapshot", "u_table_name": "u_lam_coverage_snapshot", "u_field_name": "u_department", "u_old_value": "", "u_new_value": "929c55e901b143103e48918ce4a0a63b", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "53ac55e901b143103e48918ce4a0a668", "u_br_name": "leave_req_insert_set_defaults_bal", "u_table_name": "u_lam_leave_request", "u_field_name": "u_submitted_on", "u_old_value": "", "u_new_value": "2026-06-30 04:37:58", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "5fac19e901b143103e48918ce4a0a618", "u_br_name": "bal_update_log_adj_and_snapshot", "u_table_name": "u_lam_balance_adjustment", "u_field_name": "u_is_system_generated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "5fac19e901b143103e48918ce4a0a61a", "u_br_name": "bal_update_log_adj_and_snapshot", "u_table_name": "u_lam_coverage_snapshot", "u_field_name": "u_snapshot_date", "u_old_value": "", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "93ac19e901b143103e48918ce4a0a617", "u_br_name": "bal_update_log_adj_and_snapshot", "u_table_name": "u_lam_balance_adjustment", "u_field_name": "u_leave_balance", "u_old_value": "", "u_new_value": "1a9c55e901b143103e48918ce4a0a654", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "97ac19e901b143103e48918ce4a0a615", "u_br_name": "leave_req_insert_set_defaults_bal", "u_table_name": "u_lam_leave_balance", "u_field_name": "u_last_updated", "u_old_value": "2025-01-10 08:00:00", "u_new_value": "2026-06-30 04:37:58", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "97ac19e901b143103e48918ce4a0a61b", "u_br_name": "bal_update_log_adj_and_snapshot", "u_table_name": "u_lam_coverage_snapshot", "u_field_name": "u_snapshot_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "d7ac55e901b143103e48918ce4a0a666", "u_br_name": "leave_req_insert_set_defaults_bal", "u_table_name": "u_lam_leave_request", "u_field_name": "u_requires_hr_escalation", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "d7ac55e901b143103e48918ce4a0a667", "u_br_name": "leave_req_insert_set_defaults_bal", "u_table_name": "u_lam_leave_request", "u_field_name": "u_coverage_verified", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "dbac19e901b143103e48918ce4a0a617", "u_br_name": "bal_update_log_adj_and_snapshot", "u_table_name": "u_lam_balance_adjustment", "u_field_name": "u_adjustment_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "dbac55e901b143103e48918ce4a0a668", "u_br_name": "leave_req_insert_set_defaults_bal", "u_table_name": "u_lam_leave_balance", "u_field_name": "u_pending_days", "u_old_value": "0", "u_new_value": "12", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}, {"sys_id": "dfac19e901b143103e48918ce4a0a61b", "u_br_name": "bal_update_log_adj_and_snapshot", "u_table_name": "u_lam_coverage_snapshot", "u_field_name": "u_computed_on", "u_old_value": "", "u_new_value": "2026-06-30 04:37:58", "u_error": "", "sys_created_on": "2026-06-30 11:37:58"}], "metadata": "{\"domain\": \"leave_and_absence_management\", \"primary_table\": \"u_lam_leave_request\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 29}"} {"tool_name": "update_lam_leave_request", "parameters": "{\"table_name\": \"u_lam_leave_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_employee\": \"9a6d11ad01b143103e48918ce4a0a621\", \"u_number\": \"\", \"u_submitted_on\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_leave_type\": \"5a6d11ad01b143103e48918ce4a0a652\", \"sys_updated_on\": \"2026-06-30 11:41:32\", \"sys_tags\": \"\", \"u_requested_days\": \"5\", \"u_requires_hr_escalation\": \"false\", \"u_priority\": \"2\", \"sys_id\": \"ae6d11ad01b143103e48918ce4a0a634\", \"u_reason\": \"Family vacation\", \"sys_updated_by\": \"admin\", \"u_approver_comments\": \"\", \"u_end_date\": \"2025-06-14\", \"u_coverage_verified\": \"true\", \"sys_created_on\": \"2026-06-30 11:41:12\", \"u_start_date\": \"2025-06-10\", \"u_policy\": \"9e6d11ad01b143103e48918ce4a0a655\", \"sys_created_by\": \"admin\", \"u_cancellation_requested_on\": \"\"}", "supporting_data": "{\"dept_ops\": {\"u_name\": \"Operations West\", \"u_code\": \"OPS-WEST\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:41:32\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_hr_business_partner\": \"hr_ops_team@company.com\", \"sys_id\": \"966d11ad01b143103e48918ce4a0a64f\", \"u_description\": \"Operations department - policy cascade updated\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"25\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"u_timezone\": \"America/New_York\", \"u_parent_department\": \"\", \"u_department_manager\": \"\", \"u_location\": \"New York\", \"u_business_unit\": \"Operations\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\"}, \"employee_main\": {\"u_name\": \"John Carter\", \"u_department\": \"966d11ad01b143103e48918ce4a0a64f\", \"u_termination_date\": \"\", \"u_work_schedule\": \"1\", \"u_email\": \"john.carter@company.com\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90210\", \"sys_updated_on\": \"2026-06-30 11:41:11\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"u_employment_type\": \"1\", \"u_hr_contact\": \"hr_general@company.com\", \"sys_id\": \"9a6d11ad01b143103e48918ce4a0a621\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"u_hire_date\": \"2020-03-15\", \"u_location\": \"New York\", \"u_manager\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Analyst\"}, \"leave_type_annual\": {\"u_carry_over_max_days\": \"5\", \"u_name\": \"Annual Leave\", \"u_max_consecutive_days\": \"15\", \"u_applies_to_employment_type\": \"1\", \"u_requires_documentation\": \"false\", \"u_is_paid\": \"true\", \"u_code\": \"AL\", \"sys_mod_count\": \"1\", \"u_min_tenure_months\": \"3\", \"sys_updated_on\": \"2026-06-30 11:41:32\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"sys_id\": \"5a6d11ad01b143103e48918ce4a0a652\", \"u_description\": \"Balance updated and locked on 2026-06-30 04:41:32\", \"u_accrual_method\": \"1\", \"sys_updated_by\": \"admin\", \"u_carry_over_allowed\": \"true\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"sys_created_by\": \"admin\"}, \"leave_balance_main\": {\"u_employee\": \"9a6d11ad01b143103e48918ce4a0a621\", \"u_pending_days\": \"0\", \"sys_mod_count\": \"1\", \"u_leave_type\": \"5a6d11ad01b143103e48918ce4a0a652\", \"sys_updated_on\": \"2026-06-30 11:41:32\", \"sys_tags\": \"\", \"u_balance_year\": \"2025\", \"u_available_balance\": \"7\", \"u_is_locked\": \"true\", \"u_last_updated\": \"2026-06-30 04:41:32\", \"sys_id\": \"126d11ad01b143103e48918ce4a0a625\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"u_accrued_days\": \"20\", \"u_used_days\": \"8\", \"u_forfeited_days\": \"0\", \"u_opening_balance\": \"20\", \"u_carried_over_days\": \"2\", \"sys_created_by\": \"admin\"}, \"policy_main\": {\"u_name\": \"Operations Leave Policy 2025\", \"u_max_advance_booking_days\": \"90\", \"u_version\": \"1.0\", \"sys_mod_count\": \"1\", \"u_effective_to\": \"2025-12-31\", \"sys_updated_on\": \"2026-06-30 11:41:32\", \"sys_tags\": \"\", \"sys_id\": \"9e6d11ad01b143103e48918ce4a0a655\", \"u_description\": \"Updated after approval step review\", \"u_owner_department\": \"966d11ad01b143103e48918ce4a0a64f\", \"sys_updated_by\": \"admin\", \"u_escalation_threshold_days\": \"10\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"u_applies_to_region\": \"North America\", \"u_cancellation_notice_hours\": \"24\", \"u_effective_from\": \"2025-01-01\", \"u_status\": \"1\", \"sys_created_by\": \"admin\"}, \"coverage_rule_main\": {\"u_notes\": \"Balance locked on 2026-06-30 04:41:32\", \"u_department\": \"966d11ad01b143103e48918ce4a0a64f\", \"sys_mod_count\": \"1\", \"u_applies_on_weekends\": \"false\", \"u_effective_to\": \"2025-12-31\", \"sys_updated_on\": \"2026-06-30 11:41:32\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"sys_id\": \"126d11ad01b143103e48918ce4a0a62e\", \"u_min_coverage_pct\": \"75\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"u_rule_name\": \"Ops Min Coverage\", \"u_override_allowed\": \"true\", \"u_effective_from\": \"2025-01-01\", \"u_override_requires_hr\": \"true\", \"u_enforcement_level\": \"1\", \"sys_created_by\": \"admin\", \"u_applies_to_leave_type\": \"5a6d11ad01b143103e48918ce4a0a652\"}, \"leave_request_seed\": {\"u_employee\": \"9a6d11ad01b143103e48918ce4a0a621\", \"u_number\": \"\", \"u_submitted_on\": \"\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"u_leave_type\": \"5a6d11ad01b143103e48918ce4a0a652\", \"sys_updated_on\": \"2026-06-30 11:41:11\", \"sys_tags\": \"\", \"u_requested_days\": \"5\", \"u_requires_hr_escalation\": \"false\", \"u_priority\": \"2\", \"sys_id\": \"9a6d11ad01b143103e48918ce4a0a617\", \"u_reason\": \"Family vacation\", \"sys_updated_by\": \"admin\", \"u_approver_comments\": \"\", \"u_end_date\": \"2025-06-14\", \"u_coverage_verified\": \"true\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"u_start_date\": \"2025-06-10\", \"u_policy\": \"9e6d11ad01b143103e48918ce4a0a655\", \"sys_created_by\": \"admin\", \"u_cancellation_requested_on\": \"\"}, \"coverage_snapshot_main\": {\"u_computed_on\": \"2026-06-30 04:41:32\", \"u_coverage_pct\": \"88\", \"u_snapshot_status\": \"1\", \"u_available_staff\": \"22\", \"u_department\": \"966d11ad01b143103e48918ce4a0a64f\", \"sys_mod_count\": \"2\", \"u_snapshot_date\": \"2025-06-10\", \"u_triggered_by_request\": \"9a6d11ad01b143103e48918ce4a0a617\", \"sys_updated_on\": \"2026-06-30 11:41:32\", \"u_coverage_rule\": \"126d11ad01b143103e48918ce4a0a62e\", \"sys_tags\": \"\", \"u_below_minimum\": \"false\", \"sys_id\": \"d66d11ad01b143103e48918ce4a0a631\", \"sys_updated_by\": \"admin\", \"u_pending_requests_count\": \"0\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"u_total_staff\": \"25\", \"u_staff_on_leave\": \"3\", \"sys_created_by\": \"admin\"}, \"approval_step_main\": {\"u_assigned_to\": \"9a6d11ad01b143103e48918ce4a0a621\", \"u_due_date\": \"\", \"sys_mod_count\": \"1\", \"u_decision\": \"1\", \"u_step_order\": \"1\", \"sys_updated_on\": \"2026-06-30 11:41:32\", \"u_is_escalated\": \"false\", \"sys_tags\": \"\", \"u_escalation_reason\": \"\", \"u_leave_request\": \"9a6d11ad01b143103e48918ce4a0a617\", \"sys_id\": \"e26d11ad01b143103e48918ce4a0a61b\", \"u_decision_date\": \"\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Coverage rule notes updated - review required\", \"u_notified_on\": \"\", \"sys_created_on\": \"2026-06-30 11:41:11\", \"u_approver_role\": \"1\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_lam_leave_request\": {\"u_number\": {\"type\": \"str\"}, \"u_employee\": {\"FK\": \"u_lam_employee\"}, \"u_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_requested_days\": {\"type\": \"decimal\"}, \"u_reason\": {\"type\": \"str\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_requires_hr_escalation\": {\"type\": \"bool\"}, \"u_coverage_verified\": {\"type\": \"bool\"}, \"u_cancellation_requested_on\": {\"type\": \"str\"}, \"u_approver_comments\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_lam_policy\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_lam_employee\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_lam_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_lam_employee\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_work_schedule\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}, \"u_hr_contact\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}, \"u_lam_leave_type\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_paid\": {\"type\": \"bool\"}, \"u_requires_documentation\": {\"type\": \"bool\"}, \"u_max_consecutive_days\": {\"type\": \"int\"}, \"u_accrual_method\": {\"type\": \"str\"}, \"u_carry_over_allowed\": {\"type\": \"bool\"}, \"u_carry_over_max_days\": {\"type\": \"decimal\"}, \"u_min_tenure_months\": {\"type\": \"int\"}, \"u_applies_to_employment_type\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}}, \"u_lam_leave_balance\": {\"u_employee\": {\"FK\": \"u_lam_employee\"}, \"u_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_balance_year\": {\"type\": \"int\"}, \"u_opening_balance\": {\"type\": \"decimal\"}, \"u_accrued_days\": {\"type\": \"decimal\"}, \"u_used_days\": {\"type\": \"decimal\"}, \"u_pending_days\": {\"type\": \"decimal\"}, \"u_available_balance\": {\"type\": \"decimal\"}, \"u_carried_over_days\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}, \"u_forfeited_days\": {\"type\": \"decimal\"}, \"u_is_locked\": {\"type\": \"bool\"}}, \"u_lam_department\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_department_manager\": {\"FK\": \"u_lam_employee\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_business_unit\": {\"type\": \"str\"}, \"u_parent_department\": {\"FK\": \"u_lam_department\"}, \"u_hr_business_partner\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_timezone\": {\"type\": \"str\"}}, \"u_lam_coverage_rule\": {\"u_department\": {\"FK\": \"u_lam_department\"}, \"u_rule_name\": {\"type\": \"str\"}, \"u_min_coverage_pct\": {\"type\": \"decimal\"}, \"u_applies_to_leave_type\": {\"FK\": \"u_lam_leave_type\"}, \"u_effective_from\": {\"type\": \"str\"}, \"u_effective_to\": {\"type\": \"str\"}, \"u_applies_on_weekends\": {\"type\": \"bool\"}, \"u_enforcement_level\": {\"type\": \"str\"}, \"u_override_allowed\": {\"type\": \"bool\"}, \"u_override_requires_hr\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}}, \"u_lam_approval_step\": {\"u_leave_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_step_order\": {\"type\": \"int\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_assigned_to\": {\"FK\": \"u_lam_employee\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}, \"u_notified_on\": {\"type\": \"str\"}}, \"u_lam_balance_adjustment\": {\"u_leave_balance\": {\"FK\": \"u_lam_leave_balance\"}, \"u_adjustment_type\": {\"type\": \"str\"}, \"u_adjustment_days\": {\"type\": \"decimal\"}, \"u_adjustment_date\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_adjusted_by\": {\"FK\": \"u_lam_employee\"}, \"u_balance_before\": {\"type\": \"decimal\"}, \"u_balance_after\": {\"type\": \"decimal\"}, \"u_approved_by\": {\"FK\": \"u_lam_employee\"}, \"u_linked_leave_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_is_system_generated\": {\"type\": \"bool\"}}, \"u_lam_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_effective_from\": {\"type\": \"str\"}, \"u_effective_to\": {\"type\": \"str\"}, \"u_escalation_threshold_days\": {\"type\": \"int\"}, \"u_cancellation_notice_hours\": {\"type\": \"int\"}, \"u_applies_to_region\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_owner_department\": {\"FK\": \"u_lam_department\"}, \"u_max_advance_booking_days\": {\"type\": \"int\"}}, \"u_lam_coverage_snapshot\": {\"u_department\": {\"FK\": \"u_lam_department\"}, \"u_snapshot_date\": {\"type\": \"str\"}, \"u_total_staff\": {\"type\": \"int\"}, \"u_staff_on_leave\": {\"type\": \"int\"}, \"u_available_staff\": {\"type\": \"int\"}, \"u_coverage_pct\": {\"type\": \"decimal\"}, \"u_below_minimum\": {\"type\": \"bool\"}, \"u_triggered_by_request\": {\"FK\": \"u_lam_leave_request\"}, \"u_coverage_rule\": {\"FK\": \"u_lam_coverage_rule\"}, \"u_snapshot_status\": {\"type\": \"str\"}, \"u_computed_on\": {\"type\": \"str\"}, \"u_pending_requests_count\": {\"type\": \"int\"}}}", "business_rules": [{"name": "approve_leave_deduct_and_log_balance", "fires_on_table": "u_lam_leave_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the employee's leave balance: increase used_days, decrease pending_days & available_balance\n var reqDays = parseFloat(current.getValue('u_requested_days')) || 0;\n var grBal = new GlideRecord('u_lam_leave_balance');\n grBal.addQuery('u_employee', current.getValue('u_employee'));\n grBal.addQuery('u_leave_type', current.getValue('u_leave_type'));\n grBal.query();\n while (grBal.next()) {\n var oldUsed = grBal.getValue('u_used_days');\n var newUsed = (parseFloat(oldUsed) || 0) + reqDays;\n grBal.setValue('u_used_days', String(newUsed));\n _ewmLog('u_lam_leave_balance', 'u_used_days', oldUsed, String(newUsed), '');\n\n var oldPending = grBal.getValue('u_pending_days');\n var newPending = (parseFloat(oldPending) || 0) - reqDays;\n if (newPending < 0) newPending = 0;\n grBal.setValue('u_pending_days', String(newPending));\n _ewmLog('u_lam_leave_balance', 'u_pending_days', oldPending, String(newPending), '');\n\n var oldAvail = grBal.getValue('u_available_balance');\n var newAvail = (parseFloat(oldAvail) || 0) - reqDays;\n if (newAvail < 0) newAvail = 0;\n grBal.setValue('u_available_balance', String(newAvail));\n _ewmLog('u_lam_leave_balance', 'u_available_balance', oldAvail, String(newAvail), '');\n\n var oldLastUpd = grBal.getValue('u_last_updated');\n var nowStr = new GlideDateTime().getDisplayValue();\n grBal.setValue('u_last_updated', nowStr);\n _ewmLog('u_lam_leave_balance', 'u_last_updated', oldLastUpd, nowStr, '');\n\n try {\n var r = grBal.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grBal.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a balance adjustment record for audit trail\n var grAdj = new GlideRecord('u_lam_balance_adjustment');\n grAdj.initialize();\n\n // Find the balance record sys_id to link\n var grBalRef = new GlideRecord('u_lam_leave_balance');\n grBalRef.addQuery('u_employee', current.getValue('u_employee'));\n grBalRef.addQuery('u_leave_type', current.getValue('u_leave_type'));\n grBalRef.setLimit(1);\n grBalRef.query();\n var balSysId = '';\n if (grBalRef.next()) {\n balSysId = grBalRef.getUniqueValue();\n }\n\n grAdj.setValue('u_leave_balance', balSysId);\n _ewmLog('u_lam_balance_adjustment', 'u_leave_balance', '', balSysId, '');\n\n grAdj.setValue('u_adjustment_type', '2');\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_type', '', '2', '');\n\n grAdj.setValue('u_adjustment_days', String(reqDays));\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_days', '', String(reqDays), '');\n\n var todayStr = new GlideDateTime().getDate().getDisplayValue();\n grAdj.setValue('u_adjustment_date', todayStr);\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_date', '', todayStr, '');\n\n grAdj.setValue('u_reason', 'Automatic deduction upon leave approval');\n _ewmLog('u_lam_balance_adjustment', 'u_reason', '', 'Automatic deduction upon leave approval', '');\n\n grAdj.setValue('u_linked_leave_request', current.getUniqueValue());\n _ewmLog('u_lam_balance_adjustment', 'u_linked_leave_request', '', current.getUniqueValue(), '');\n\n grAdj.setValue('u_is_system_generated', 'true');\n _ewmLog('u_lam_balance_adjustment', 'u_is_system_generated', '', 'true', '');\n\n try {\n var rIns = grAdj.insert();\n if (!rIns) { _ewmLog('','','','', 'GR insert failed: ' + grAdj.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "lock_balance_update_related", "fires_on_table": "u_lam_leave_balance", "filter_condition": "u_is_locked=false", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set fields on current leave balance (before-BR self-loop: use setValue, no update)\n var oldLocked = current.getValue('u_is_locked');\n current.setValue('u_is_locked', 'true');\n _ewmLog('u_lam_leave_balance', 'u_is_locked', oldLocked, current.getValue('u_is_locked'), '');\n\n var oldLastUpdated = current.getValue('u_last_updated');\n var nowStr = new GlideDateTime().getDisplayValue();\n current.setValue('u_last_updated', nowStr);\n _ewmLog('u_lam_leave_balance', 'u_last_updated', oldLastUpdated, current.getValue('u_last_updated'), '');\n\n var oldForfeited = current.getValue('u_forfeited_days');\n current.setValue('u_forfeited_days', '0');\n _ewmLog('u_lam_leave_balance', 'u_forfeited_days', oldForfeited, current.getValue('u_forfeited_days'), '');\n\n // 2. Update related coverage rules for this leave type - set notes\n var leaveTypeRef = current.getValue('u_leave_type');\n if (leaveTypeRef) {\n var grCov = new GlideRecord('u_lam_coverage_rule');\n grCov.addQuery('u_applies_to_leave_type', leaveTypeRef);\n grCov.query();\n while (grCov.next()) {\n var oldNotes = grCov.getValue('u_notes');\n grCov.setValue('u_notes', 'Balance locked on ' + nowStr);\n _ewmLog('u_lam_coverage_rule', 'u_notes', oldNotes, grCov.getValue('u_notes'), '');\n try {\n var r1 = grCov.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_lam_coverage_rule: ' + grCov.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update the leave type record - set description note\n var grLT = new GlideRecord('u_lam_leave_type');\n if (grLT.get(leaveTypeRef)) {\n var oldDesc = grLT.getValue('u_description');\n grLT.setValue('u_description', 'Balance updated and locked on ' + nowStr);\n _ewmLog('u_lam_leave_type', 'u_description', oldDesc, grLT.getValue('u_description'), '');\n try {\n var r2 = grLT.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_lam_leave_type: ' + grLT.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "coverage_rule_update_snapshot_approval", "fires_on_table": "u_lam_coverage_rule", "filter_condition": "u_notesCHANGES^u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update coverage snapshots linked to this coverage rule\n var grSnap = new GlideRecord('u_lam_coverage_snapshot');\n grSnap.addQuery('u_coverage_rule', current.getUniqueValue());\n grSnap.query();\n while (grSnap.next()) {\n var oldStatus = grSnap.getValue('u_snapshot_status');\n grSnap.setValue('u_snapshot_status', '2');\n _ewmLog('u_lam_coverage_snapshot', 'u_snapshot_status', oldStatus, grSnap.getValue('u_snapshot_status'), '');\n\n var oldComputed = grSnap.getValue('u_computed_on');\n var nowStr = new GlideDateTime().getDisplayValue();\n grSnap.setValue('u_computed_on', nowStr);\n _ewmLog('u_lam_coverage_snapshot', 'u_computed_on', oldComputed, grSnap.getValue('u_computed_on'), '');\n\n try {\n var r1 = grSnap.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grSnap.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update approval steps linked to leave requests triggered by snapshots of this rule\n var grSnap2 = new GlideRecord('u_lam_coverage_snapshot');\n grSnap2.addQuery('u_coverage_rule', current.getUniqueValue());\n grSnap2.addNotNullQuery('u_triggered_by_request');\n grSnap2.query();\n while (grSnap2.next()) {\n var reqId = grSnap2.getValue('u_triggered_by_request');\n var grStep = new GlideRecord('u_lam_approval_step');\n grStep.addQuery('u_leave_request', reqId);\n grStep.addQuery('u_decision', '1');\n grStep.query();\n while (grStep.next()) {\n var oldComments = grStep.getValue('u_comments');\n grStep.setValue('u_comments', 'Coverage rule notes updated - review required');\n _ewmLog('u_lam_approval_step', 'u_comments', oldComments, grStep.getValue('u_comments'), '');\n\n try {\n var r2 = grStep.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grStep.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "post_approval_review_update_policy_adj", "fires_on_table": "u_lam_approval_step", "filter_condition": "u_decision=1^u_commentsCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the leave policy linked to the leave request to reflect review outcome\n var lrRef = current.getValue('u_leave_request');\n if (lrRef) {\n var lrGr = new GlideRecord('u_lam_leave_request');\n if (lrGr.get(lrRef)) {\n var policyRef = lrGr.getValue('u_policy');\n if (policyRef) {\n var polGr = new GlideRecord('u_lam_policy');\n polGr.addQuery('sys_id', policyRef);\n polGr.query();\n if (polGr.next()) {\n var oldThreshold = polGr.getValue('u_escalation_threshold_days');\n polGr.setValue('u_escalation_threshold_days', 10);\n _ewmLog('u_lam_policy', 'u_escalation_threshold_days', oldThreshold, polGr.getValue('u_escalation_threshold_days'), '');\n\n var oldDesc = polGr.getValue('u_description');\n polGr.setValue('u_description', 'Updated after approval step review');\n _ewmLog('u_lam_policy', 'u_description', oldDesc, polGr.getValue('u_description'), '');\n\n var oldStatus = polGr.getValue('u_status');\n polGr.setValue('u_status', '1');\n _ewmLog('u_lam_policy', 'u_status', oldStatus, polGr.getValue('u_status'), '');\n\n try {\n var r1 = polGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + polGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n // 2. Update balance adjustments linked to this leave request\n if (lrRef) {\n var adjGr = new GlideRecord('u_lam_balance_adjustment');\n adjGr.addQuery('u_linked_leave_request', lrRef);\n adjGr.query();\n while (adjGr.next()) {\n var oldType = adjGr.getValue('u_adjustment_type');\n adjGr.setValue('u_adjustment_type', '4');\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_type', oldType, adjGr.getValue('u_adjustment_type'), '');\n\n var oldReason = adjGr.getValue('u_reason');\n adjGr.setValue('u_reason', 'Correction after approval step review');\n _ewmLog('u_lam_balance_adjustment', 'u_reason', oldReason, adjGr.getValue('u_reason'), '');\n\n var oldSysGen = adjGr.getValue('u_is_system_generated');\n adjGr.setValue('u_is_system_generated', 'true');\n _ewmLog('u_lam_balance_adjustment', 'u_is_system_generated', oldSysGen, adjGr.getValue('u_is_system_generated'), '');\n\n try {\n var r2 = adjGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + adjGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "policy_active_cascade_dept_adj_snap", "fires_on_table": "u_lam_policy", "filter_condition": "u_status=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the owner department's description and timezone based on active policy\n var deptRef = current.getValue('u_owner_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_lam_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldDesc = grDept.getValue('u_description');\n grDept.setValue('u_description', 'Governed by policy ' + current.getValue('u_name'));\n _ewmLog('u_lam_department', 'u_description', oldDesc, grDept.getValue('u_description'), '');\n try {\n var r1 = grDept.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update balance adjustments linked to leave requests under this policy\n // Set adjustment_type to Correction and reason to reflect policy activation\n var grAdj = new GlideRecord('u_lam_balance_adjustment');\n grAdj.addQuery('u_is_system_generated', 'true');\n grAdj.setLimit(50);\n grAdj.query();\n while (grAdj.next()) {\n var oldType = grAdj.getValue('u_adjustment_type');\n grAdj.setValue('u_adjustment_type', '4');\n _ewmLog('u_lam_balance_adjustment', 'u_adjustment_type', oldType, grAdj.getValue('u_adjustment_type'), '');\n\n var oldReason = grAdj.getValue('u_reason');\n grAdj.setValue('u_reason', 'Corrected per active policy ' + current.getValue('u_name'));\n _ewmLog('u_lam_balance_adjustment', 'u_reason', oldReason, grAdj.getValue('u_reason'), '');\n\n try {\n var r2 = grAdj.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAdj.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update coverage snapshots for the owner department to reflect policy review\n if (deptRef) {\n var grSnap = new GlideRecord('u_lam_coverage_snapshot');\n grSnap.addQuery('u_department', deptRef);\n grSnap.addQuery('u_snapshot_status', '2');\n grSnap.query();\n while (grSnap.next()) {\n var oldStatus = grSnap.getValue('u_snapshot_status');\n grSnap.setValue('u_snapshot_status', '1');\n _ewmLog('u_lam_coverage_snapshot', 'u_snapshot_status', oldStatus, grSnap.getValue('u_snapshot_status'), '');\n\n var oldCount = grSnap.getValue('u_pending_requests_count');\n grSnap.setValue('u_pending_requests_count', 0);\n _ewmLog('u_lam_coverage_snapshot', 'u_pending_requests_count', oldCount, grSnap.getValue('u_pending_requests_count'), '');\n\n try {\n var r3 = grSnap.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grSnap.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "dept_update_sync_and_create_req", "fires_on_table": "u_lam_department", "filter_condition": "u_is_active=true^u_business_unit=Operations", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update current department fields (before-BR, use setValue on current)\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Operations department - policy cascade updated');\n _ewmLog('u_lam_department', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n var oldTz = current.getValue('u_timezone');\n current.setValue('u_timezone', 'America/New_York');\n _ewmLog('u_lam_department', 'u_timezone', oldTz, current.getValue('u_timezone'), '');\n\n var oldHrbp = current.getValue('u_hr_business_partner');\n current.setValue('u_hr_business_partner', 'hr_ops_team@company.com');\n _ewmLog('u_lam_department', 'u_hr_business_partner', oldHrbp, current.getValue('u_hr_business_partner'), '');\n\n // 2. Insert a new leave request to propagate the cascade chain\n var gr = new GlideRecord('u_lam_leave_request');\n gr.initialize();\n gr.setValue('u_state', '1');\n _ewmLog('u_lam_leave_request', 'u_state', '', '1', '');\n gr.setValue('u_reason', 'Auto-generated from department policy cascade for ' + current.getValue('u_code'));\n _ewmLog('u_lam_leave_request', 'u_reason', '', 'Auto-generated from department policy cascade for ' + current.getValue('u_code'), '');\n gr.setValue('u_priority', '2');\n _ewmLog('u_lam_leave_request', 'u_priority', '', '2', '');\n gr.setValue('u_start_date', '2025-07-01');\n _ewmLog('u_lam_leave_request', 'u_start_date', '', '2025-07-01', '');\n gr.setValue('u_end_date', '2025-07-05');\n _ewmLog('u_lam_leave_request', 'u_end_date', '', '2025-07-05', '');\n gr.setValue('u_requested_days', '5');\n _ewmLog('u_lam_leave_request', 'u_requested_days', '', '5', '');\n gr.setValue('u_requires_hr_escalation', 'false');\n _ewmLog('u_lam_leave_request', 'u_requires_hr_escalation', '', 'false', '');\n gr.setValue('u_coverage_verified', 'false');\n _ewmLog('u_lam_leave_request', 'u_coverage_verified', '', 'false', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "after_ins_req_init_approval_snapshot", "fires_on_table": "u_lam_leave_request", "filter_condition": "u_state=1^u_requires_hr_escalation=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an approval step for the new leave request\n var grStep = new GlideRecord('u_lam_approval_step');\n grStep.initialize();\n grStep.setValue('u_leave_request', current.getUniqueValue());\n grStep.setValue('u_step_order', 1);\n grStep.setValue('u_approver_role', '2');\n grStep.setValue('u_decision', '1');\n grStep.setValue('u_is_escalated', 'false');\n grStep.setValue('u_escalation_reason', 'Auto-created from department policy cascade');\n _ewmLog('u_lam_approval_step', 'u_leave_request', '', current.getUniqueValue(), '');\n _ewmLog('u_lam_approval_step', 'u_step_order', '', '1', '');\n _ewmLog('u_lam_approval_step', 'u_approver_role', '', '2', '');\n _ewmLog('u_lam_approval_step', 'u_decision', '', '1', '');\n _ewmLog('u_lam_approval_step', 'u_is_escalated', '', 'false', '');\n _ewmLog('u_lam_approval_step', 'u_escalation_reason', '', 'Auto-created from department policy cascade', '');\n try {\n var r1 = grStep.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grStep.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a coverage snapshot for the department on the leave start date\n var grSnap = new GlideRecord('u_lam_coverage_snapshot');\n grSnap.initialize();\n grSnap.setValue('u_triggered_by_request', current.getUniqueValue());\n grSnap.setValue('u_snapshot_status', '2');\n grSnap.setValue('u_pending_requests_count', 1);\n grSnap.setValue('u_computed_on', new GlideDateTime().toString());\n _ewmLog('u_lam_coverage_snapshot', 'u_triggered_by_request', '', current.getUniqueValue(), '');\n _ewmLog('u_lam_coverage_snapshot', 'u_snapshot_status', '', '2', '');\n _ewmLog('u_lam_coverage_snapshot', 'u_pending_requests_count', '', '1', '');\n _ewmLog('u_lam_coverage_snapshot', 'u_computed_on', '', new GlideDateTime().toString(), '');\n try {\n var r2 = grSnap.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grSnap.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Update the submitting employee's HR contact to flag escalation handling\n var empRef = current.getValue('u_employee');\n if (empRef) {\n var grEmp = new GlideRecord('u_lam_employee');\n grEmp.addQuery('sys_id', empRef);\n grEmp.query();\n if (grEmp.next()) {\n var oldHr = grEmp.getValue('u_hr_contact');\n grEmp.setValue('u_hr_contact', 'escalation-team@company.com');\n _ewmLog('u_lam_employee', 'u_hr_contact', oldHr, grEmp.getValue('u_hr_contact'), '');\n try {\n var r3 = grEmp.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grEmp.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_lam_leave_request", "documentkey": "6b7dd1ad01b143103e48918ce4a0a688", "fieldname": "u_coverage_verified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_approval_step", "documentkey": "af7dd1ad01b143103e48918ce4a0a68c", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_computed_on", "oldvalue": "", "newvalue": "2026-06-30 11:41:32"}, {"tablename": "u_lam_approval_step", "documentkey": "af7dd1ad01b143103e48918ce4a0a68c", "fieldname": "u_approver_role", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_pending_requests_count", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_coverage_rule", "documentkey": "126d11ad01b143103e48918ce4a0a62e", "fieldname": "u_notes", "oldvalue": "Standard coverage rule", "newvalue": "Balance locked on 2026-06-30 04:41:32"}, {"tablename": "u_lam_approval_step", "documentkey": "e26d11ad01b143103e48918ce4a0a61b", "fieldname": "u_comments", "oldvalue": "Awaiting manager review", "newvalue": "Coverage rule notes updated - review required"}, {"tablename": "u_lam_policy", "documentkey": "9e6d11ad01b143103e48918ce4a0a655", "fieldname": "u_description", "oldvalue": "Standard operations leave policy", "newvalue": "Updated after approval step review"}, {"tablename": "u_lam_leave_balance", "documentkey": "126d11ad01b143103e48918ce4a0a625", "fieldname": "u_pending_days", "oldvalue": "5", "newvalue": "0"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "d66d11ad01b143103e48918ce4a0a631", "fieldname": "u_snapshot_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_lam_leave_request", "documentkey": "6b7dd1ad01b143103e48918ce4a0a688", "fieldname": "u_requires_hr_escalation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_department", "documentkey": "966d11ad01b143103e48918ce4a0a64f", "fieldname": "u_hr_business_partner", "oldvalue": "hr_west@company.com", "newvalue": "hr_ops_team@company.com"}, {"tablename": "u_lam_leave_balance", "documentkey": "126d11ad01b143103e48918ce4a0a625", "fieldname": "u_used_days", "oldvalue": "3", "newvalue": "8"}, {"tablename": "u_lam_leave_request", "documentkey": "6b7dd1ad01b143103e48918ce4a0a688", "fieldname": "u_start_date", "oldvalue": "", "newvalue": "2025-07-01"}, {"tablename": "u_lam_approval_step", "documentkey": "af7dd1ad01b143103e48918ce4a0a68c", "fieldname": "u_is_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_available_staff", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_total_staff", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_policy", "documentkey": "9e6d11ad01b143103e48918ce4a0a655", "fieldname": "u_escalation_threshold_days", "oldvalue": "5", "newvalue": "10"}, {"tablename": "u_lam_leave_balance", "documentkey": "126d11ad01b143103e48918ce4a0a625", "fieldname": "u_available_balance", "oldvalue": "12", "newvalue": "7"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "d66d11ad01b143103e48918ce4a0a631", "fieldname": "u_computed_on", "oldvalue": "2025-06-01 10:00:00", "newvalue": "2026-06-30 04:41:32"}, {"tablename": "u_lam_leave_request", "documentkey": "6b7dd1ad01b143103e48918ce4a0a688", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_department", "documentkey": "966d11ad01b143103e48918ce4a0a64f", "fieldname": "u_description", "oldvalue": "Operations West department", "newvalue": "Operations department - policy cascade updated"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "d66d11ad01b143103e48918ce4a0a631", "fieldname": "u_snapshot_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_lam_leave_balance", "documentkey": "126d11ad01b143103e48918ce4a0a625", "fieldname": "u_forfeited_days", "oldvalue": "2", "newvalue": "0"}, {"tablename": "u_lam_approval_step", "documentkey": "af7dd1ad01b143103e48918ce4a0a68c", "fieldname": "u_escalation_reason", "oldvalue": "", "newvalue": "Auto-created from department policy cascade"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_triggered_by_request", "oldvalue": "", "newvalue": "6b7dd1ad01b143103e48918ce4a0a688"}, {"tablename": "u_lam_leave_request", "documentkey": "ae6d11ad01b143103e48918ce4a0a634", "fieldname": "u_state", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_staff_on_leave", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_policy", "documentkey": "9e6d11ad01b143103e48918ce4a0a655", "fieldname": "u_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_lam_leave_request", "documentkey": "6b7dd1ad01b143103e48918ce4a0a688", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_leave_balance", "documentkey": "126d11ad01b143103e48918ce4a0a625", "fieldname": "u_last_updated", "oldvalue": "2025-01-15 08:00:00", "newvalue": "2026-06-30 04:41:32"}, {"tablename": "u_lam_leave_request", "documentkey": "6b7dd1ad01b143103e48918ce4a0a688", "fieldname": "u_reason", "oldvalue": "", "newvalue": "Auto-generated from department policy cascade for OPS-WEST"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_coverage_pct", "oldvalue": "", "newvalue": "100"}, {"tablename": "u_lam_department", "documentkey": "966d11ad01b143103e48918ce4a0a64f", "fieldname": "u_timezone", "oldvalue": "America/Chicago", "newvalue": "America/New_York"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "d66d11ad01b143103e48918ce4a0a631", "fieldname": "u_pending_requests_count", "oldvalue": "2", "newvalue": "0"}, {"tablename": "u_lam_leave_type", "documentkey": "5a6d11ad01b143103e48918ce4a0a652", "fieldname": "u_description", "oldvalue": "Standard annual leave entitlement", "newvalue": "Balance updated and locked on 2026-06-30 04:41:32"}, {"tablename": "u_lam_approval_step", "documentkey": "af7dd1ad01b143103e48918ce4a0a68c", "fieldname": "u_leave_request", "oldvalue": "", "newvalue": "6b7dd1ad01b143103e48918ce4a0a688"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_below_minimum", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_lam_leave_request", "documentkey": "6b7dd1ad01b143103e48918ce4a0a688", "fieldname": "u_requested_days", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_lam_leave_balance", "documentkey": "126d11ad01b143103e48918ce4a0a625", "fieldname": "u_is_locked", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_lam_leave_request", "documentkey": "6b7dd1ad01b143103e48918ce4a0a688", "fieldname": "u_end_date", "oldvalue": "", "newvalue": "2025-07-05"}, {"tablename": "u_lam_approval_step", "documentkey": "af7dd1ad01b143103e48918ce4a0a68c", "fieldname": "u_step_order", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_coverage_snapshot", "documentkey": "6f7dd1ad01b143103e48918ce4a0a68f", "fieldname": "u_snapshot_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "a77dd1ad01b143103e48918ce4a0a69a", "fieldname": "u_reason", "oldvalue": "", "newvalue": "Automatic deduction upon leave approval"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "a77dd1ad01b143103e48918ce4a0a69a", "fieldname": "u_leave_balance", "oldvalue": "", "newvalue": "126d11ad01b143103e48918ce4a0a625"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "a77dd1ad01b143103e48918ce4a0a69a", "fieldname": "u_is_system_generated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "a77dd1ad01b143103e48918ce4a0a69a", "fieldname": "u_adjustment_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "a77dd1ad01b143103e48918ce4a0a69a", "fieldname": "u_adjustment_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "a77dd1ad01b143103e48918ce4a0a69a", "fieldname": "u_linked_leave_request", "oldvalue": "", "newvalue": "ae6d11ad01b143103e48918ce4a0a634"}, {"tablename": "u_lam_balance_adjustment", "documentkey": "a77dd1ad01b143103e48918ce4a0a69a", "fieldname": "u_adjustment_days", "oldvalue": "", "newvalue": "5"}], "ewm_logs": [{"sys_id": "237d11ad01b143103e48918ce4a0a6a2", "u_br_name": "approve_leave_deduct_and_log_balance", "u_table_name": "u_lam_leave_balance", "u_field_name": "u_used_days", "u_old_value": "3", "u_new_value": "8", "u_error": "", "sys_created_on": "2026-06-30 11:41:32"}, {"sys_id": "237dd1ad01b143103e48918ce4a0a688", "u_br_name": "dept_update_sync_and_create_req", "u_table_name": "u_lam_leave_request", "u_field_name": "u_coverage_verified", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:41:32"}, {"sys_id": "237dd1ad01b143103e48918ce4a0a694", "u_br_name": "after_ins_req_init_approval_snapshot", "u_table_name": "u_lam_leave_type", "u_field_name": "u_description", "u_old_value": "Standard annual leave entitlement", "u_new_value": "Balance updated and locked on 2026-06-30 04:41:32", "u_error": "", "sys_created_on": "2026-06-30 11:41:32"}, {"sys_id": "277dd1ad01b143103e48918ce4a0a67a", "u_br_name": "coverage_rule_update_snapshot_approval", "u_table_name": "u_lam_coverage_snapshot", "u_field_name": "u_snapshot_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:41:32"}, {"sys_id": "277dd1ad01b143103e48918ce4a0a67e", "u_br_name": "post_approval_review_update_policy_adj", "u_table_name": "u_lam_policy", "u_field_name": "u_escalation_threshold_days", "u_old_value": "5", "u_new_value": "10", "u_error": "", "sys_created_on": "2026-06-30 11:41:32"}, {"sys_id": "277dd1ad01b143103e48918ce4a0a68f", "u_br_name": "after_ins_req_init_approval_snapshot", "u_table_name": "u_lam_coverage_snapshot", "u_field_name": "u_computed_on", "u_old_value": "", 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{\"type\": \"str\"}, \"u_target_record_type\": {\"type\": \"str\"}, \"u_target_record_id\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_audit_notes\": {\"type\": \"str\"}}, \"u_ofb_compliance_record\": {\"u_record_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_compliance_framework\": {\"type\": \"str\"}, \"u_verification_status\": {\"type\": \"str\"}, \"u_verified_by\": {\"type\": \"str\"}, \"u_verification_date\": {\"type\": \"str\"}, \"u_policy_reference\": {\"type\": \"str\"}, \"u_exceptions_noted\": {\"type\": \"bool\"}, \"u_exception_details\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}}, \"u_ofb_notification_log\": {\"u_notification_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_escalation_policy\": {\"FK\": \"u_ofb_escalation_policy\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_sent_to\": {\"type\": \"str\"}, \"u_sent_at\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_channel\": {\"type\": \"str\"}, \"u_triggered_by_rule\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_notification_body\": {\"type\": \"str\"}, \"u_acknowledged_flag\": {\"type\": \"bool\"}, \"u_acknowledged_at\": {\"type\": \"str\"}}}", "business_rules": [{"name": "ofb_case_escalated_revoke_and_log", "fires_on_table": "u_ofb_case", "filter_condition": "u_case_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update all Open revocation tasks to Escalated ---\n var grTask = new GlideRecord('u_ofb_revocation_task');\n grTask.addQuery('u_offboarding_case', current.getUniqueValue());\n grTask.addQuery('u_task_status', '1'); // Open\n grTask.query();\n while (grTask.next()) {\n var oldStatus = grTask.getValue('u_task_status');\n grTask.setValue('u_task_status', '4'); // Escalated\n _ewmLog('u_ofb_revocation_task', 'u_task_status', oldStatus, grTask.getValue('u_task_status'), '');\n\n var oldFlag = grTask.getValue('u_escalated_flag');\n grTask.setValue('u_escalated_flag', 'true');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_flag', oldFlag, grTask.getValue('u_escalated_flag'), '');\n\n var nowTs = new GlideDateTime().getDisplayValue();\n var oldEscDate = grTask.getValue('u_escalation_date');\n grTask.setValue('u_escalation_date', nowTs);\n _ewmLog('u_ofb_revocation_task', 'u_escalation_date', oldEscDate, grTask.getValue('u_escalation_date'), '');\n\n var oldEscTo = grTask.getValue('u_escalated_to');\n grTask.setValue('u_escalated_to', 'Security Manager');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_to', oldEscTo, grTask.getValue('u_escalated_to'), '');\n\n try {\n var r = grTask.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- 2. Insert an audit log entry for the escalation ---\n var grAudit = new GlideRecord('u_ofb_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_offboarding_case', current.getUniqueValue());\n _ewmLog('u_ofb_audit_log', 'u_offboarding_case', '', current.getUniqueValue(), '');\n\n grAudit.setValue('u_action_type', '4'); // Escalation Triggered\n _ewmLog('u_ofb_audit_log', 'u_action_type', '', '4', '');\n\n var auditTs = new GlideDateTime().getDisplayValue();\n grAudit.setValue('u_action_timestamp', auditTs);\n _ewmLog('u_ofb_audit_log', 'u_action_timestamp', '', auditTs, '');\n\n grAudit.setValue('u_performed_by', 'system');\n _ewmLog('u_ofb_audit_log', 'u_performed_by', '', 'system', '');\n\n grAudit.setValue('u_target_record_type', 'u_ofb_case');\n _ewmLog('u_ofb_audit_log', 'u_target_record_type', '', 'u_ofb_case', '');\n\n grAudit.setValue('u_target_record_id', current.getValue('u_number'));\n _ewmLog('u_ofb_audit_log', 'u_target_record_id', '', current.getValue('u_number'), '');\n\n grAudit.setValue('u_field_changed', 'u_case_status');\n _ewmLog('u_ofb_audit_log', 'u_field_changed', '', 'u_case_status', '');\n\n grAudit.setValue('u_old_value', previous.getValue('u_case_status'));\n _ewmLog('u_ofb_audit_log', 'u_old_value', '', previous.getValue('u_case_status'), '');\n\n grAudit.setValue('u_new_value', '4');\n _ewmLog('u_ofb_audit_log', 'u_new_value', '', '4', '');\n\n grAudit.setValue('u_audit_notes', 'Case escalated - all open revocation tasks marked as escalated');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', '', 'Case escalated - all open revocation tasks marked as escalated', '');\n\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "init_high_risk_involuntary_case", "fires_on_table": "u_ofb_case", "filter_condition": "u_case_statusCHANGESTO4^u_case_type=2^u_high_risk_flag=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When a high-risk involuntary case is escalated (status changes to 4),\n // enforce security governance fields and create an audit log entry.\n\n // 1. Update the case record to enforce security governance fields\n var grCase = new GlideRecord('u_ofb_case');\n if (grCase.get(current.getUniqueValue())) {\n var oldSignoff = grCase.getValue('u_security_signoff_required');\n grCase.setValue('u_security_signoff_required', 'true');\n _ewmLog('u_ofb_case', 'u_security_signoff_required', oldSignoff, 'true', '');\n\n var oldSignoffCompleted = grCase.getValue('u_security_signoff_completed');\n grCase.setValue('u_security_signoff_completed', 'false');\n _ewmLog('u_ofb_case', 'u_security_signoff_completed', oldSignoffCompleted, 'false', '');\n\n var oldHr = grCase.getValue('u_assigned_hr_contact');\n grCase.setValue('u_assigned_hr_contact', 'security_hr_team@company.com');\n _ewmLog('u_ofb_case', 'u_assigned_hr_contact', oldHr, 'security_hr_team@company.com', '');\n\n try {\n var r = grCase.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grCase.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Insert an audit log entry recording the security governance enforcement\n var auditGr = new GlideRecord('u_ofb_audit_log');\n auditGr.initialize();\n auditGr.setValue('u_offboarding_case', current.getUniqueValue());\n _ewmLog('u_ofb_audit_log', 'u_offboarding_case', '', current.getUniqueValue(), '');\n\n auditGr.setValue('u_action_type', '1');\n _ewmLog('u_ofb_audit_log', 'u_action_type', '', '1', '');\n\n auditGr.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_ofb_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n\n auditGr.setValue('u_performed_by', gs.getUserName());\n _ewmLog('u_ofb_audit_log', 'u_performed_by', '', gs.getUserName(), '');\n\n auditGr.setValue('u_target_record_type', 'u_ofb_case');\n _ewmLog('u_ofb_audit_log', 'u_target_record_type', '', 'u_ofb_case', '');\n\n auditGr.setValue('u_target_record_id', current.getValue('u_number'));\n _ewmLog('u_ofb_audit_log', 'u_target_record_id', '', current.getValue('u_number'), '');\n\n auditGr.setValue('u_audit_notes', 'High-risk involuntary termination case escalated. Security sign-off enforced.');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', '', 'High-risk involuntary termination case escalated. Security sign-off enforced.', '');\n\n try {\n var r2 = auditGr.insert();\n if (!r2) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + auditGr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "escalate_high_risk_case_notify_comply", "fires_on_table": "u_ofb_case", "filter_condition": "u_case_statusCHANGESTO4^u_high_risk_flag=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all open/in-progress revocation tasks to Escalated and set escalation details\n var grTask = new GlideRecord('u_ofb_revocation_task');\n grTask.addQuery('u_offboarding_case', current.getUniqueValue());\n grTask.addQuery('u_task_status', 'IN', '1,2');\n grTask.query();\n while (grTask.next()) {\n var oldStatus = grTask.getValue('u_task_status');\n grTask.setValue('u_task_status', '4');\n _ewmLog('u_ofb_revocation_task', 'u_task_status', oldStatus, '4', '');\n\n var oldFlag = grTask.getValue('u_escalated_flag');\n grTask.setValue('u_escalated_flag', 'true');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_flag', oldFlag, 'true', '');\n\n var now = new GlideDateTime().getDisplayValue();\n var oldEscDate = grTask.getValue('u_escalation_date');\n grTask.setValue('u_escalation_date', now);\n _ewmLog('u_ofb_revocation_task', 'u_escalation_date', oldEscDate, now, '');\n\n var oldEscTo = grTask.getValue('u_escalated_to');\n grTask.setValue('u_escalated_to', 'Security Manager');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_to', oldEscTo, 'Security Manager', '');\n\n try {\n var r = grTask.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a compliance record for the escalated high-risk case\n var grComp = new GlideRecord('u_ofb_compliance_record');\n grComp.initialize();\n grComp.setValue('u_offboarding_case', current.getUniqueValue());\n _ewmLog('u_ofb_compliance_record', 'u_offboarding_case', '', current.getUniqueValue(), '');\n\n grComp.setValue('u_compliance_framework', '4');\n _ewmLog('u_ofb_compliance_record', 'u_compliance_framework', '', '4', '');\n\n grComp.setValue('u_verification_status', '1');\n _ewmLog('u_ofb_compliance_record', 'u_verification_status', '', '1', '');\n\n grComp.setValue('u_risk_rating', '1');\n _ewmLog('u_ofb_compliance_record', 'u_risk_rating', '', '1', '');\n\n grComp.setValue('u_remediation_required', 'true');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_required', '', 'true', '');\n\n grComp.setValue('u_remediation_notes', 'High-risk case escalated - pending security team review and sign-off');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_notes', '', 'High-risk case escalated - pending security team review and sign-off', '');\n\n grComp.setValue('u_policy_reference', 'SEC-POL-HR-007');\n _ewmLog('u_ofb_compliance_record', 'u_policy_reference', '', 'SEC-POL-HR-007', '');\n\n try {\n var r2 = grComp.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grComp.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "escalate_high_risk_involuntary_case", "fires_on_table": "u_ofb_case", "filter_condition": "u_case_statusCHANGESTO4^u_case_type=2^u_high_risk_flag=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Escalate all open/in-progress revocation tasks for this case\n var grTask = new GlideRecord('u_ofb_revocation_task');\n grTask.addQuery('u_offboarding_case', current.getUniqueValue());\n grTask.addQuery('u_task_status', 'IN', '1,2');\n grTask.query();\n while (grTask.next()) {\n var oldStatus = grTask.getValue('u_task_status');\n grTask.setValue('u_task_status', '4');\n _ewmLog('u_ofb_revocation_task', 'u_task_status', oldStatus, grTask.getValue('u_task_status'), '');\n\n var oldFlag = grTask.getValue('u_escalated_flag');\n grTask.setValue('u_escalated_flag', 'true');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_flag', oldFlag, grTask.getValue('u_escalated_flag'), '');\n\n var oldEscDate = grTask.getValue('u_escalation_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n grTask.setValue('u_escalation_date', nowStr);\n _ewmLog('u_ofb_revocation_task', 'u_escalation_date', oldEscDate, grTask.getValue('u_escalation_date'), '');\n\n var oldEscTo = grTask.getValue('u_escalated_to');\n grTask.setValue('u_escalated_to', 'Security Manager');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_to', oldEscTo, grTask.getValue('u_escalated_to'), '');\n\n var oldPriority = grTask.getValue('u_priority');\n grTask.setValue('u_priority', '1');\n _ewmLog('u_ofb_revocation_task', 'u_priority', oldPriority, grTask.getValue('u_priority'), '');\n\n try {\n var r = grTask.update();\n if (!r) { _ewmLog('', '', '', '', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('', '', '', '', e.message || String(e)); }\n }\n\n // 2. Log an escalation notification for the security team\n var grNotif = new GlideRecord('u_ofb_notification_log');\n grNotif.initialize();\n grNotif.setValue('u_offboarding_case', current.getUniqueValue());\n _ewmLog('u_ofb_notification_log', 'u_offboarding_case', '', current.getUniqueValue(), '');\n\n grNotif.setValue('u_notification_type', '2');\n _ewmLog('u_ofb_notification_log', 'u_notification_type', '', '2', '');\n\n grNotif.setValue('u_sent_to', 'security-team@company.com');\n _ewmLog('u_ofb_notification_log', 'u_sent_to', '', 'security-team@company.com', '');\n\n var sentAt = new GlideDateTime().getDisplayValue();\n grNotif.setValue('u_sent_at', sentAt);\n _ewmLog('u_ofb_notification_log', 'u_sent_at', '', sentAt, '');\n\n grNotif.setValue('u_subject', 'Escalation: High-risk involuntary termination case ' + current.getValue('u_number'));\n _ewmLog('u_ofb_notification_log', 'u_subject', '', 'Escalation: High-risk involuntary termination case ' + current.getValue('u_number'), '');\n\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_ofb_notification_log', 'u_delivery_status', '', '1', '');\n\n grNotif.setValue('u_channel', '1');\n _ewmLog('u_ofb_notification_log', 'u_channel', '', '1', '');\n\n grNotif.setValue('u_triggered_by_rule', 'escalate_high_risk_involuntary_case');\n _ewmLog('u_ofb_notification_log', 'u_triggered_by_rule', '', 'escalate_high_risk_involuntary_case', '');\n\n grNotif.setValue('u_retry_count', '0');\n _ewmLog('u_ofb_notification_log', 'u_retry_count', '', '0', '');\n\n grNotif.setValue('u_notification_body', 'Offboarding case ' + current.getValue('u_number') + ' has been escalated. Case type: Involuntary Termination, High Risk. Immediate security review required.');\n _ewmLog('u_ofb_notification_log', 'u_notification_body', '', 'Offboarding case escalated - immediate security review required', '');\n\n grNotif.setValue('u_acknowledged_flag', 'false');\n _ewmLog('u_ofb_notification_log', 'u_acknowledged_flag', '', 'false', '');\n\n try {\n var rn = grNotif.insert();\n if (!rn) { _ewmLog('', '', '', '', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('', '', '', '', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "complete_case_disable_accounts_log", "fires_on_table": "u_ofb_case", "filter_condition": "u_case_statusCHANGESTO4^u_security_signoff_completed=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When case reaches Escalated (4) and security signoff is confirmed,\n // disable all system accounts linked to the departing employee\n // and log a case-escalation audit entry.\n\n var empRef = current.getValue('u_departing_employee');\n var caseId = current.getUniqueValue();\n\n // 1. Update system accounts to Disabled status\n var sa = new GlideRecord('u_ofb_system_account');\n sa.addQuery('u_departing_employee', empRef);\n sa.addQuery('u_revocation_status', '1'); // Pending\n sa.query();\n while (sa.next()) {\n var oldStatus = sa.getValue('u_revocation_status');\n sa.setValue('u_revocation_status', '2');\n _ewmLog('u_ofb_system_account', 'u_revocation_status', oldStatus, '2', '');\n\n var oldRevokedBy = sa.getValue('u_revoked_by');\n sa.setValue('u_revoked_by', 'system_offboarding_rule');\n _ewmLog('u_ofb_system_account', 'u_revoked_by', oldRevokedBy, 'system_offboarding_rule', '');\n\n var oldNotes = sa.getValue('u_revocation_notes');\n sa.setValue('u_revocation_notes', 'Auto-disabled upon case escalation with security signoff');\n _ewmLog('u_ofb_system_account', 'u_revocation_notes', oldNotes, 'Auto-disabled upon case escalation with security signoff', '');\n\n try {\n var r = sa.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + sa.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit log entry for escalation with signoff\n var al = new GlideRecord('u_ofb_audit_log');\n al.initialize();\n al.setValue('u_offboarding_case', caseId);\n _ewmLog('u_ofb_audit_log', 'u_offboarding_case', '', caseId, '');\n\n al.setValue('u_action_type', '4');\n _ewmLog('u_ofb_audit_log', 'u_action_type', '', '4', '');\n\n al.setValue('u_performed_by', 'system_offboarding_rule');\n _ewmLog('u_ofb_audit_log', 'u_performed_by', '', 'system_offboarding_rule', '');\n\n al.setValue('u_audit_notes', 'Case escalated with security signoff confirmed. Accounts disabled.');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', '', 'Case escalated with security signoff confirmed. Accounts disabled.', '');\n\n try {\n var r2 = al.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + al.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_target_record_type", "oldvalue": "", "newvalue": "u_ofb_case"}, {"tablename": "u_ofb_compliance_record", "documentkey": "d57d816901fd03103e48918ce4a0a68c", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "546dcd2901fd03103e48918ce4a0a6c6"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "546dcd2901fd03103e48918ce4a0a6c6"}, {"tablename": "u_ofb_audit_log", "documentkey": "d97dcd2901fd03103e48918ce4a0a6bb", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "admin"}, {"tablename": "u_ofb_audit_log", "documentkey": "117d816901fd03103e48918ce4a0a6a4", "fieldname": "u_audit_notes", "oldvalue": "", "newvalue": "Case escalated with security signoff confirmed. Accounts disabled."}, {"tablename": "u_ofb_case", "documentkey": "546dcd2901fd03103e48918ce4a0a6c6", "fieldname": "u_case_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_ofb_case", "documentkey": "546dcd2901fd03103e48918ce4a0a6c6", "fieldname": "u_security_signoff_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ofb_audit_log", "documentkey": "d97dcd2901fd03103e48918ce4a0a6bb", "fieldname": "u_target_record_type", "oldvalue": "", "newvalue": "u_ofb_case"}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "546dcd2901fd03103e48918ce4a0a6c6"}, {"tablename": "u_ofb_compliance_record", "documentkey": "d57d816901fd03103e48918ce4a0a68c", "fieldname": "u_exceptions_noted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_sent_at", "oldvalue": "", "newvalue": "2026-06-30 03:31:29"}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_audit_notes", "oldvalue": "", "newvalue": "Case escalated - all open revocation tasks marked as escalated"}, {"tablename": "u_ofb_compliance_record", "documentkey": "d57d816901fd03103e48918ce4a0a68c", "fieldname": "u_remediation_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_audit_log", "documentkey": "117d816901fd03103e48918ce4a0a6a4", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ofb_audit_log", "documentkey": "d97dcd2901fd03103e48918ce4a0a6bb", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:31:29"}, {"tablename": "u_ofb_audit_log", "documentkey": "d97dcd2901fd03103e48918ce4a0a6bb", "fieldname": "u_audit_notes", "oldvalue": "", "newvalue": "High-risk involuntary termination case escalated. Security sign-off enforced."}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_subject", "oldvalue": "", "newvalue": "Escalation: High-risk involuntary termination case OFB0007001"}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_case_status"}, {"tablename": "u_ofb_compliance_record", "documentkey": "d57d816901fd03103e48918ce4a0a68c", "fieldname": "u_risk_rating", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_triggered_by_rule", "oldvalue": "", "newvalue": "escalate_high_risk_involuntary_case"}, {"tablename": "u_ofb_compliance_record", "documentkey": "d57d816901fd03103e48918ce4a0a68c", "fieldname": "u_verification_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_sent_to", "oldvalue": "", "newvalue": "security-team@company.com"}, {"tablename": "u_ofb_audit_log", "documentkey": "117d816901fd03103e48918ce4a0a6a4", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system_offboarding_rule"}, {"tablename": "u_ofb_case", "documentkey": "546dcd2901fd03103e48918ce4a0a6c6", "fieldname": "u_security_signoff_completed", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_ofb_audit_log", "documentkey": "d97dcd2901fd03103e48918ce4a0a6bb", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "546dcd2901fd03103e48918ce4a0a6c6"}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_acknowledged_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_target_record_id", "oldvalue": "", "newvalue": "OFB0007001"}, {"tablename": "u_ofb_compliance_record", "documentkey": "d57d816901fd03103e48918ce4a0a68c", "fieldname": "u_remediation_notes", "oldvalue": "", "newvalue": "High-risk case escalated - pending security team review and sign-off"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_channel", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_audit_log", "documentkey": "117d816901fd03103e48918ce4a0a6a4", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "546dcd2901fd03103e48918ce4a0a6c6"}, {"tablename": "u_ofb_case", "documentkey": "546dcd2901fd03103e48918ce4a0a6c6", "fieldname": "u_assigned_hr_contact", "oldvalue": "hr-general@company.com", "newvalue": "security_hr_team@company.com"}, {"tablename": "u_ofb_audit_log", "documentkey": "d97dcd2901fd03103e48918ce4a0a6bb", "fieldname": "u_target_record_id", "oldvalue": "", "newvalue": "OFB0007001"}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:31:29"}, {"tablename": "u_ofb_compliance_record", "documentkey": "d57d816901fd03103e48918ce4a0a68c", "fieldname": "u_compliance_framework", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_notification_body", "oldvalue": "", "newvalue": "Offboarding case OFB0007001 has been escalated. Case type: Involuntary Termination, High Risk. Immediate security review required."}, {"tablename": "u_ofb_audit_log", "documentkey": "d57d816901fd03103e48918ce4a0a687", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ofb_compliance_record", "documentkey": "d57d816901fd03103e48918ce4a0a68c", "fieldname": "u_policy_reference", "oldvalue": "", "newvalue": "SEC-POL-HR-007"}, {"tablename": "u_ofb_notification_log", "documentkey": "557d816901fd03103e48918ce4a0a6a0", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_ofb_audit_log", "documentkey": "d97dcd2901fd03103e48918ce4a0a6bb", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "117dcd2901fd03103e48918ce4a0a6ba", "u_br_name": "init_high_risk_involuntary_case", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_target_record_type", "u_old_value": "", "u_new_value": "u_ofb_case", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "157d816901fd03103e48918ce4a0a68e", "u_br_name": "escalate_high_risk_involuntary_case", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_notification_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "197d816901fd03103e48918ce4a0a683", "u_br_name": "ofb_case_escalated_revoke_and_log", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "197d816901fd03103e48918ce4a0a688", "u_br_name": "escalate_high_risk_case_notify_comply", "u_table_name": "u_ofb_compliance_record", "u_field_name": "u_offboarding_case", "u_old_value": "", "u_new_value": "546dcd2901fd03103e48918ce4a0a6c6", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "197d816901fd03103e48918ce4a0a69d", "u_br_name": "escalate_high_risk_involuntary_case", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_channel", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "1d7d816901fd03103e48918ce4a0a685", "u_br_name": "ofb_case_escalated_revoke_and_log", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "1d7d816901fd03103e48918ce4a0a68a", "u_br_name": "escalate_high_risk_case_notify_comply", "u_table_name": "u_ofb_compliance_record", "u_field_name": "u_remediation_required", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "1d7d816901fd03103e48918ce4a0a69f", "u_br_name": "escalate_high_risk_involuntary_case", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_acknowledged_flag", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "1d7d816901fd03103e48918ce4a0a6a1", "u_br_name": "complete_case_disable_accounts_log", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_offboarding_case", "u_old_value": "", "u_new_value": "546dcd2901fd03103e48918ce4a0a6c6", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "1d7dcd2901fd03103e48918ce4a0a6b7", "u_br_name": "init_high_risk_involuntary_case", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_offboarding_case", "u_old_value": "", "u_new_value": "546dcd2901fd03103e48918ce4a0a6c6", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "517d816901fd03103e48918ce4a0a684", "u_br_name": "ofb_case_escalated_revoke_and_log", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_target_record_type", "u_old_value": "", "u_new_value": "u_ofb_case", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "517d816901fd03103e48918ce4a0a689", "u_br_name": "escalate_high_risk_case_notify_comply", "u_table_name": "u_ofb_compliance_record", "u_field_name": "u_compliance_framework", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "517d816901fd03103e48918ce4a0a69e", "u_br_name": "escalate_high_risk_involuntary_case", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_triggered_by_rule", "u_old_value": "", "u_new_value": "escalate_high_risk_involuntary_case", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "557d816901fd03103e48918ce4a0a686", "u_br_name": "ofb_case_escalated_revoke_and_log", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:31:29"}, {"sys_id": "557d816901fd03103e48918ce4a0a68b", "u_br_name": "escalate_high_risk_case_notify_comply", "u_table_name": "u_ofb_compliance_record", "u_field_name": "u_remediation_notes", "u_old_value": "", "u_new_value": "High-risk case escalated - 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\"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_version\": {\"type\": \"str\"}, \"u_owner_team\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_high_risk_applicable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ofb_escalation_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_escalation_threshold_hours\": {\"type\": \"int\"}, \"u_escalation_target_role\": {\"type\": \"str\"}, \"u_notification_method\": {\"type\": \"str\"}, \"u_max_escalation_levels\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_applies_to_high_risk\": {\"type\": \"bool\"}, \"u_repeat_interval_hours\": {\"type\": \"int\"}, \"u_policy_description\": {\"type\": \"str\"}, \"u_last_updated_date\": {\"type\": \"str\"}, \"u_owner_contact\": {\"type\": \"str\"}}, \"u_ofb_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_target_record_type\": {\"type\": \"str\"}, \"u_target_record_id\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_audit_notes\": {\"type\": \"str\"}}, \"u_ofb_compliance_record\": {\"u_record_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_compliance_framework\": {\"type\": \"str\"}, \"u_verification_status\": {\"type\": \"str\"}, \"u_verified_by\": {\"type\": \"str\"}, \"u_verification_date\": {\"type\": \"str\"}, \"u_policy_reference\": {\"type\": \"str\"}, \"u_exceptions_noted\": {\"type\": \"bool\"}, \"u_exception_details\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}}, \"u_ofb_notification_log\": {\"u_notification_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_escalation_policy\": {\"FK\": \"u_ofb_escalation_policy\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_sent_to\": {\"type\": \"str\"}, \"u_sent_at\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_channel\": {\"type\": \"str\"}, \"u_triggered_by_rule\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_notification_body\": {\"type\": \"str\"}, \"u_acknowledged_flag\": {\"type\": \"bool\"}, \"u_acknowledged_at\": {\"type\": \"str\"}}}", "business_rules": [{"name": "ofb_case_escalated_revoke_notify", "fires_on_table": "u_ofb_case", "filter_condition": "u_case_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update all open revocation tasks for this case to Escalated\n var grTask = new GlideRecord('u_ofb_revocation_task');\n grTask.addQuery('u_offboarding_case', current.getUniqueValue());\n grTask.addQuery('u_task_status', '1'); // Open\n grTask.query();\n while (grTask.next()) {\n var oldStatus = grTask.getValue('u_task_status');\n grTask.setValue('u_task_status', '4'); // Escalated\n _ewmLog('u_ofb_revocation_task', 'u_task_status', oldStatus, grTask.getValue('u_task_status'), '');\n\n var oldFlag = grTask.getValue('u_escalated_flag');\n grTask.setValue('u_escalated_flag', 'true');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_flag', oldFlag, grTask.getValue('u_escalated_flag'), '');\n\n var now = new GlideDateTime().getDisplayValue();\n var oldEscDate = grTask.getValue('u_escalation_date');\n grTask.setValue('u_escalation_date', now);\n _ewmLog('u_ofb_revocation_task', 'u_escalation_date', oldEscDate, grTask.getValue('u_escalation_date'), '');\n\n try {\n var r1 = grTask.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the escalation\n var grAudit = new GlideRecord('u_ofb_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_offboarding_case', current.getUniqueValue());\n _ewmLog('u_ofb_audit_log', 'u_offboarding_case', '', current.getUniqueValue(), '');\n\n grAudit.setValue('u_action_type', '4'); // Escalation Triggered\n _ewmLog('u_ofb_audit_log', 'u_action_type', '', '4', '');\n\n var tsNow = new GlideDateTime().getDisplayValue();\n grAudit.setValue('u_action_timestamp', tsNow);\n _ewmLog('u_ofb_audit_log', 'u_action_timestamp', '', tsNow, '');\n\n grAudit.setValue('u_performed_by', 'system');\n _ewmLog('u_ofb_audit_log', 'u_performed_by', '', 'system', '');\n\n grAudit.setValue('u_target_record_type', 'u_ofb_case');\n _ewmLog('u_ofb_audit_log', 'u_target_record_type', '', 'u_ofb_case', '');\n\n grAudit.setValue('u_target_record_id', current.getValue('u_number'));\n _ewmLog('u_ofb_audit_log', 'u_target_record_id', '', current.getValue('u_number'), '');\n\n grAudit.setValue('u_field_changed', 'u_case_status');\n _ewmLog('u_ofb_audit_log', 'u_field_changed', '', 'u_case_status', '');\n\n grAudit.setValue('u_old_value', previous.getValue('u_case_status'));\n _ewmLog('u_ofb_audit_log', 'u_old_value', '', previous.getValue('u_case_status'), '');\n\n grAudit.setValue('u_new_value', '4');\n _ewmLog('u_ofb_audit_log', 'u_new_value', '', '4', '');\n\n grAudit.setValue('u_audit_notes', 'Case escalated - all open tasks marked escalated');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', '', 'Case escalated - all open tasks marked escalated', '');\n\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert a notification log entry for the escalation alert\n var grNotif = new GlideRecord('u_ofb_notification_log');\n grNotif.initialize();\n grNotif.setValue('u_offboarding_case', current.getUniqueValue());\n _ewmLog('u_ofb_notification_log', 'u_offboarding_case', '', current.getUniqueValue(), '');\n\n grNotif.setValue('u_notification_type', '2'); // Escalation Alert\n _ewmLog('u_ofb_notification_log', 'u_notification_type', '', '2', '');\n\n grNotif.setValue('u_sent_to', current.getValue('u_assigned_hr_contact'));\n _ewmLog('u_ofb_notification_log', 'u_sent_to', '', current.getValue('u_assigned_hr_contact'), '');\n\n var sentAt = new GlideDateTime().getDisplayValue();\n grNotif.setValue('u_sent_at', sentAt);\n _ewmLog('u_ofb_notification_log', 'u_sent_at', '', sentAt, '');\n\n grNotif.setValue('u_subject', 'Offboarding Case Escalated: ' + current.getValue('u_number'));\n _ewmLog('u_ofb_notification_log', 'u_subject', '', 'Offboarding Case Escalated: ' + current.getValue('u_number'), '');\n\n grNotif.setValue('u_delivery_status', '1'); // Pending\n _ewmLog('u_ofb_notification_log', 'u_delivery_status', '', '1', '');\n\n grNotif.setValue('u_channel', '1'); // Email\n _ewmLog('u_ofb_notification_log', 'u_channel', '', '1', '');\n\n grNotif.setValue('u_triggered_by_rule', 'ofb_case_escalated_revoke_notify');\n _ewmLog('u_ofb_notification_log', 'u_triggered_by_rule', '', 'ofb_case_escalated_revoke_notify', '');\n\n grNotif.setValue('u_retry_count', 0);\n _ewmLog('u_ofb_notification_log', 'u_retry_count', '', '0', '');\n\n grNotif.setValue('u_notification_body', 'The offboarding case ' + current.getValue('u_number') + ' has been escalated. All open revocation tasks have been marked as escalated. Immediate attention is required.');\n _ewmLog('u_ofb_notification_log', 'u_notification_body', '', 'The offboarding case ' + current.getValue('u_number') + ' has been escalated. All open revocation tasks have been marked as escalated. Immediate attention is required.', '');\n\n grNotif.setValue('u_acknowledged_flag', 'false');\n _ewmLog('u_ofb_notification_log', 'u_acknowledged_flag', '', 'false', '');\n\n try {\n var r3 = grNotif.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "escalated_task_revoke_and_comply", "fires_on_table": "u_ofb_revocation_task", "filter_condition": "u_task_statusCHANGESTO4^u_escalated_flag=true^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update system accounts linked to this escalated task \u2014 set revocation_status to Disabled\n var grAcct = new GlideRecord('u_ofb_system_account');\n grAcct.addQuery('u_revocation_task', current.getUniqueValue());\n grAcct.query();\n while (grAcct.next()) {\n var oldStatus = grAcct.getValue('u_revocation_status');\n grAcct.setValue('u_revocation_status', '2');\n _ewmLog('u_ofb_system_account', 'u_revocation_status', oldStatus, grAcct.getValue('u_revocation_status'), '');\n\n var oldNotes = grAcct.getValue('u_revocation_notes');\n grAcct.setValue('u_revocation_notes', 'Auto-disabled due to task escalation');\n _ewmLog('u_ofb_system_account', 'u_revocation_notes', oldNotes, grAcct.getValue('u_revocation_notes'), '');\n\n try {\n var r1 = grAcct.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grAcct.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a compliance record for the offboarding case\n var grComp = new GlideRecord('u_ofb_compliance_record');\n grComp.initialize();\n grComp.setValue('u_offboarding_case', current.getValue('u_offboarding_case'));\n _ewmLog('u_ofb_compliance_record', 'u_offboarding_case', '', current.getValue('u_offboarding_case'), '');\n\n grComp.setValue('u_compliance_framework', '4');\n _ewmLog('u_ofb_compliance_record', 'u_compliance_framework', '', '4', '');\n\n grComp.setValue('u_verification_status', '1');\n _ewmLog('u_ofb_compliance_record', 'u_verification_status', '', '1', '');\n\n grComp.setValue('u_risk_rating', '1');\n _ewmLog('u_ofb_compliance_record', 'u_risk_rating', '', '1', '');\n\n grComp.setValue('u_remediation_required', 'true');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_required', '', 'true', '');\n\n try {\n var r2 = grComp.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grComp.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert an audit log entry for the escalation\n var grAudit = new GlideRecord('u_ofb_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_offboarding_case', current.getValue('u_offboarding_case'));\n _ewmLog('u_ofb_audit_log', 'u_offboarding_case', '', current.getValue('u_offboarding_case'), '');\n\n grAudit.setValue('u_action_type', '4');\n _ewmLog('u_ofb_audit_log', 'u_action_type', '', '4', '');\n\n grAudit.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_ofb_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n\n grAudit.setValue('u_performed_by', 'system_escalation_rule');\n _ewmLog('u_ofb_audit_log', 'u_performed_by', '', 'system_escalation_rule', '');\n\n grAudit.setValue('u_target_record_type', 'u_ofb_revocation_task');\n _ewmLog('u_ofb_audit_log', 'u_target_record_type', '', 'u_ofb_revocation_task', '');\n\n grAudit.setValue('u_target_record_id', current.getValue('u_number'));\n _ewmLog('u_ofb_audit_log', 'u_target_record_id', '', current.getValue('u_number'), '');\n\n grAudit.setValue('u_audit_notes', 'High-priority task escalated; system accounts disabled and compliance review initiated');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', '', 'High-priority task escalated; system accounts disabled and compliance review initiated', '');\n\n try {\n var r3 = grAudit.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "set_defaults_high_risk_compliance", "fires_on_table": "u_ofb_compliance_record", "filter_condition": "u_risk_rating=1^u_compliance_framework=4", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the compliance record (before insert on current) ---\n var oldRemediation = current.getValue('u_remediation_required');\n current.setValue('u_remediation_required', 'true');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_required', oldRemediation, current.getValue('u_remediation_required'), '');\n\n var oldRemNotes = current.getValue('u_remediation_notes');\n current.setValue('u_remediation_notes', 'Auto-flagged: high-risk internal policy compliance requires immediate remediation review');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_notes', oldRemNotes, current.getValue('u_remediation_notes'), '');\n\n // --- 2. Insert a notification log entry to alert security team ---\n var gr = new GlideRecord('u_ofb_notification_log');\n gr.initialize();\n gr.setValue('u_offboarding_case', current.getValue('u_offboarding_case'));\n _ewmLog('u_ofb_notification_log', 'u_offboarding_case', '', current.getValue('u_offboarding_case'), '');\n\n gr.setValue('u_notification_type', '2');\n _ewmLog('u_ofb_notification_log', 'u_notification_type', '', '2', '');\n\n gr.setValue('u_sent_to', 'security-compliance-team@company.com');\n _ewmLog('u_ofb_notification_log', 'u_sent_to', '', 'security-compliance-team@company.com', '');\n\n gr.setValue('u_subject', 'High-Risk Internal Policy Compliance Record Created');\n _ewmLog('u_ofb_notification_log', 'u_subject', '', 'High-Risk Internal Policy Compliance Record Created', '');\n\n gr.setValue('u_delivery_status', '1');\n _ewmLog('u_ofb_notification_log', 'u_delivery_status', '', '1', '');\n\n gr.setValue('u_channel', '1');\n _ewmLog('u_ofb_notification_log', 'u_channel', '', '1', '');\n\n gr.setValue('u_triggered_by_rule', 'set_defaults_high_risk_compliance');\n _ewmLog('u_ofb_notification_log', 'u_triggered_by_rule', '', 'set_defaults_high_risk_compliance', '');\n\n gr.setValue('u_retry_count', '0');\n _ewmLog('u_ofb_notification_log', 'u_retry_count', '', '0', '');\n\n gr.setValue('u_notification_body', 'A compliance record with risk rating High under Internal Policy framework has been created. Remediation has been auto-flagged as required.');\n _ewmLog('u_ofb_notification_log', 'u_notification_body', '', 'A compliance record with risk rating High under Internal Policy framework has been created. Remediation has been auto-flagged as required.', '');\n\n gr.setValue('u_acknowledged_flag', 'false');\n _ewmLog('u_ofb_notification_log', 'u_acknowledged_flag', '', 'false', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "compliance_insert_spawn_tasks_notify", "fires_on_table": "u_ofb_notification_log", "filter_condition": "u_notification_type=2^u_channel=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When an escalation alert notification is inserted via email channel,\n // create a physical credential deactivation record, update the departing employee,\n // insert an audit log entry, update a compliance record, and insert a revocation task.\n\n var caseRef = current.getValue('u_offboarding_case');\n\n // 1. Insert a revocation task for physical credential collection\n var grTask = new GlideRecord('u_ofb_revocation_task');\n grTask.initialize();\n grTask.setValue('u_offboarding_case', caseRef);\n grTask.setValue('u_task_name', 'Collect physical credentials - escalation follow-up');\n grTask.setValue('u_task_status', '1');\n grTask.setValue('u_assigned_team', '3');\n grTask.setValue('u_priority', '1');\n _ewmLog('u_ofb_revocation_task', 'u_task_name', '', 'Collect physical credentials - escalation follow-up', '');\n _ewmLog('u_ofb_revocation_task', 'u_task_status', '', '1', '');\n _ewmLog('u_ofb_revocation_task', 'u_assigned_team', '', '3', '');\n _ewmLog('u_ofb_revocation_task', 'u_priority', '', '1', '');\n try {\n var rTask = grTask.insert();\n if (!rTask) { _ewmLog('','','','', 'GR insert failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update departing employee location to flag security hold\n var grCase = new GlideRecord('u_ofb_case');\n if (caseRef && grCase.get(caseRef)) {\n var empRef = grCase.getValue('u_departing_employee');\n if (empRef) {\n var grEmp = new GlideRecord('u_ofb_departing_employee');\n grEmp.addQuery('sys_id', empRef);\n grEmp.query();\n if (grEmp.next()) {\n var oldLoc = grEmp.getValue('u_location');\n grEmp.setValue('u_location', 'Security Hold');\n _ewmLog('u_ofb_departing_employee', 'u_location', oldLoc, 'Security Hold', '');\n try {\n var rEmp = grEmp.update();\n if (!rEmp) { _ewmLog('','','','', 'GR update failed: ' + grEmp.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n // 3. Insert audit log entry for escalation notification\n var grAudit = new GlideRecord('u_ofb_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_offboarding_case', caseRef);\n grAudit.setValue('u_action_type', '4');\n grAudit.setValue('u_performed_by', 'system_escalation_engine');\n grAudit.setValue('u_target_record_type', 'u_ofb_notification_log');\n grAudit.setValue('u_target_record_id', current.getUniqueValue());\n grAudit.setValue('u_audit_notes', 'Escalation alert email sent; follow-up task created');\n _ewmLog('u_ofb_audit_log', 'u_action_type', '', '4', '');\n _ewmLog('u_ofb_audit_log', 'u_performed_by', '', 'system_escalation_engine', '');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', '', 'Escalation alert email sent; follow-up task created', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n // 4. Update compliance records linked to this case to require remediation\n var grComp = new GlideRecord('u_ofb_compliance_record');\n grComp.addQuery('u_offboarding_case', caseRef);\n grComp.addQuery('u_remediation_required', 'false');\n grComp.query();\n while (grComp.next()) {\n var oldRem = grComp.getValue('u_remediation_required');\n grComp.setValue('u_remediation_required', 'true');\n var oldNotes = grComp.getValue('u_remediation_notes');\n grComp.setValue('u_remediation_notes', 'Escalation triggered - remediation review required');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_required', oldRem, 'true', '');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_notes', oldNotes, 'Escalation triggered - remediation review required', '');\n try {\n var rComp = grComp.update();\n if (!rComp) { _ewmLog('','','','', 'GR update failed: ' + grComp.getLastErrorMessage()); }\n } catch(e4) { _ewmLog('','','','', e4.message || String(e4)); }\n }\n\n})(current, previous);"}, {"name": "remediation_flagged_deactivate_creds", "fires_on_table": "u_ofb_compliance_record", "filter_condition": "u_remediation_requiredCHANGESTOtrue^u_remediation_notesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var caseRef = current.getValue('u_offboarding_case');\n if (!caseRef) return;\n\n // 1. Update physical credentials linked to the offboarding case's departing employee\n var caseGr = new GlideRecord('u_ofb_case');\n if (caseGr.get(caseRef)) {\n var empRef = caseGr.getValue('u_departing_employee');\n if (empRef) {\n var pc = new GlideRecord('u_ofb_physical_credential');\n pc.addQuery('u_departing_employee', empRef);\n pc.addQuery('u_deactivation_status', '1');\n pc.query();\n while (pc.next()) {\n var oldStatus = pc.getValue('u_deactivation_status');\n pc.setValue('u_deactivation_status', '2');\n _ewmLog('u_ofb_physical_credential', 'u_deactivation_status', oldStatus, pc.getValue('u_deactivation_status'), '');\n\n var oldDeactDate = pc.getValue('u_deactivated_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n pc.setValue('u_deactivated_date', nowStr);\n _ewmLog('u_ofb_physical_credential', 'u_deactivated_date', oldDeactDate, pc.getValue('u_deactivated_date'), '');\n\n var oldDeactBy = pc.getValue('u_deactivated_by');\n pc.setValue('u_deactivated_by', 'remediation_auto_rule');\n _ewmLog('u_ofb_physical_credential', 'u_deactivated_by', oldDeactBy, pc.getValue('u_deactivated_by'), '');\n\n var oldNotes = pc.getValue('u_deactivation_notes');\n pc.setValue('u_deactivation_notes', 'Auto-deactivated due to remediation flag on compliance record ' + current.getValue('u_record_number'));\n _ewmLog('u_ofb_physical_credential', 'u_deactivation_notes', oldNotes, pc.getValue('u_deactivation_notes'), '');\n\n var oldRetFlag = pc.getValue('u_returned_flag');\n pc.setValue('u_returned_flag', 'false');\n _ewmLog('u_ofb_physical_credential', 'u_returned_flag', oldRetFlag, pc.getValue('u_returned_flag'), '');\n\n var oldLost = pc.getValue('u_lost_flag');\n pc.setValue('u_lost_flag', 'false');\n _ewmLog('u_ofb_physical_credential', 'u_lost_flag', oldLost, pc.getValue('u_lost_flag'), '');\n\n try {\n var r = pc.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + pc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "deactivated_cred_finalize_audit", "fires_on_table": "u_ofb_physical_credential", "filter_condition": "u_deactivation_statusCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Mark credential as returned and set deactivation notes on current record\n var oldReturned = current.getValue('u_returned_flag');\n current.setValue('u_returned_flag', 'true');\n _ewmLog('u_ofb_physical_credential', 'u_returned_flag', oldReturned, current.getValue('u_returned_flag'), '');\n\n var oldDeactNotes = current.getValue('u_deactivation_notes');\n current.setValue('u_deactivation_notes', 'Credential deactivated via offboarding automation');\n _ewmLog('u_ofb_physical_credential', 'u_deactivation_notes', oldDeactNotes, current.getValue('u_deactivation_notes'), '');\n\n var oldLostFlag = current.getValue('u_lost_flag');\n current.setValue('u_lost_flag', 'false');\n _ewmLog('u_ofb_physical_credential', 'u_lost_flag', oldLostFlag, current.getValue('u_lost_flag'), '');\n\n // 2. Insert an audit log entry for the credential deactivation\n var gr = new GlideRecord('u_ofb_audit_log');\n gr.initialize();\n gr.setValue('u_offboarding_case', current.getValue('u_revocation_task'));\n _ewmLog('u_ofb_audit_log', 'u_offboarding_case', '', current.getValue('u_revocation_task'), '');\n\n gr.setValue('u_action_type', '3');\n _ewmLog('u_ofb_audit_log', 'u_action_type', '', '3', '');\n\n var now = new GlideDateTime().getDisplayValue();\n gr.setValue('u_action_timestamp', now);\n _ewmLog('u_ofb_audit_log', 'u_action_timestamp', '', now, '');\n\n gr.setValue('u_performed_by', 'system_automation');\n _ewmLog('u_ofb_audit_log', 'u_performed_by', '', 'system_automation', '');\n\n gr.setValue('u_target_record_type', 'u_ofb_physical_credential');\n _ewmLog('u_ofb_audit_log', 'u_target_record_type', '', 'u_ofb_physical_credential', '');\n\n gr.setValue('u_target_record_id', current.getValue('u_credential_id'));\n _ewmLog('u_ofb_audit_log', 'u_target_record_id', '', current.getValue('u_credential_id'), '');\n\n gr.setValue('u_field_changed', 'u_deactivation_status');\n _ewmLog('u_ofb_audit_log', 'u_field_changed', '', 'u_deactivation_status', '');\n\n gr.setValue('u_old_value', previous.getValue('u_deactivation_status'));\n _ewmLog('u_ofb_audit_log', 'u_old_value', '', previous.getValue('u_deactivation_status'), '');\n\n gr.setValue('u_new_value', '2');\n _ewmLog('u_ofb_audit_log', 'u_new_value', '', '2', '');\n\n gr.setValue('u_audit_notes', 'Physical credential deactivated during offboarding process');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', '', 'Physical credential deactivated during offboarding process', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 04:33:39"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_acknowledged_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_sent_to", "oldvalue": "", "newvalue": "hr-escalations@company.com"}, {"tablename": "u_ofb_case", "documentkey": "839b512901b143103e48918ce4a0a6d6", "fieldname": "u_case_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "839b512901b143103e48918ce4a0a6d6"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_target_record_type", "oldvalue": "", "newvalue": "u_ofb_case"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_notification_body", "oldvalue": "", "newvalue": "The offboarding case OFB0012345 has been escalated. All open revocation tasks have been marked as escalated. Immediate attention is required."}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_channel", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_case_status"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_audit_notes", "oldvalue": "", "newvalue": "Case escalated - all open tasks marked escalated"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_sent_at", "oldvalue": "", "newvalue": "2026-06-30 04:33:39"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "839b512901b143103e48918ce4a0a6d6"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_target_record_id", "oldvalue": "", "newvalue": "OFB0012345"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_subject", "oldvalue": "", "newvalue": "Offboarding Case Escalated: OFB0012345"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_triggered_by_rule", "oldvalue": "", "newvalue": "ofb_case_escalated_revoke_notify"}, {"tablename": "u_ofb_notification_log", "documentkey": "00bb152901b143103e48918ce4a0a697", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_audit_log", "documentkey": "88bb152901b143103e48918ce4a0a68f", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_ofb_revocation_task", "documentkey": "88bb152901b143103e48918ce4a0a69a", "fieldname": "u_task_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_revocation_task", "documentkey": "88bb152901b143103e48918ce4a0a69a", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_ofb_audit_log", "documentkey": "48bb152901b143103e48918ce4a0a69e", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "839b512901b143103e48918ce4a0a6d6"}, {"tablename": "u_ofb_departing_employee", "documentkey": "cf9b512901b143103e48918ce4a0a6a2", "fieldname": "u_location", "oldvalue": "Building A - Floor 3", "newvalue": "Security Hold"}, {"tablename": "u_ofb_revocation_task", "documentkey": "88bb152901b143103e48918ce4a0a69a", "fieldname": "u_offboarding_case", "oldvalue": "", "newvalue": "839b512901b143103e48918ce4a0a6d6"}, {"tablename": "u_ofb_audit_log", "documentkey": "48bb152901b143103e48918ce4a0a69e", "fieldname": "u_target_record_id", "oldvalue": "", "newvalue": "00bb152901b143103e48918ce4a0a697"}, {"tablename": "u_ofb_audit_log", "documentkey": "48bb152901b143103e48918ce4a0a69e", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_ofb_revocation_task", "documentkey": "88bb152901b143103e48918ce4a0a69a", "fieldname": "u_task_name", "oldvalue": "", "newvalue": "Collect physical credentials - escalation follow-up"}, {"tablename": "u_ofb_audit_log", "documentkey": "48bb152901b143103e48918ce4a0a69e", "fieldname": "u_target_record_type", "oldvalue": "", "newvalue": "u_ofb_notification_log"}, {"tablename": "u_ofb_revocation_task", "documentkey": "88bb152901b143103e48918ce4a0a69a", "fieldname": "u_escalated_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_ofb_audit_log", "documentkey": "48bb152901b143103e48918ce4a0a69e", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system_escalation_engine"}, {"tablename": "u_ofb_revocation_task", "documentkey": "88bb152901b143103e48918ce4a0a69a", "fieldname": "u_assigned_team", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_ofb_audit_log", "documentkey": "48bb152901b143103e48918ce4a0a69e", "fieldname": "u_audit_notes", "oldvalue": "", "newvalue": "Escalation alert email sent; follow-up task created"}], "ewm_logs": [{"sys_id": "04bb152901b143103e48918ce4a0a68c", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_target_record_type", "u_old_value": "", "u_new_value": "u_ofb_case", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "08bb152901b143103e48918ce4a0a68e", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "08bb152901b143103e48918ce4a0a692", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_sent_at", "u_old_value": "", "u_new_value": "2026-06-30 04:33:39", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "08bb152901b143103e48918ce4a0a699", "u_br_name": "compliance_insert_spawn_tasks_notify", "u_table_name": "u_ofb_revocation_task", "u_field_name": "u_assigned_team", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "0cbb152901b143103e48918ce4a0a694", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_triggered_by_rule", "u_old_value": "", "u_new_value": "ofb_case_escalated_revoke_notify", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "40bb152901b143103e48918ce4a0a68f", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_audit_notes", "u_old_value": "", "u_new_value": "Case escalated - all open tasks marked escalated", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "40bb152901b143103e48918ce4a0a693", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_subject", "u_old_value": "", "u_new_value": "Offboarding Case Escalated: OFB0012345", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "40bb152901b143103e48918ce4a0a69a", "u_br_name": "compliance_insert_spawn_tasks_notify", "u_table_name": "u_ofb_revocation_task", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "44bb152901b143103e48918ce4a0a695", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_retry_count", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "48bb152901b143103e48918ce4a0a68a", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "4cbb152901b143103e48918ce4a0a68c", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_target_record_id", "u_old_value": "", "u_new_value": "OFB0012345", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "4cbb152901b143103e48918ce4a0a690", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_offboarding_case", "u_old_value": "", "u_new_value": "839b512901b143103e48918ce4a0a6d6", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "80bb152901b143103e48918ce4a0a68b", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_action_timestamp", "u_old_value": "", "u_new_value": "2026-06-30 04:33:39", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "84bb152901b143103e48918ce4a0a68d", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_case_status", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "84bb152901b143103e48918ce4a0a691", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_notification_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "84bb152901b143103e48918ce4a0a698", "u_br_name": "compliance_insert_spawn_tasks_notify", "u_table_name": "u_ofb_revocation_task", "u_field_name": "u_task_name", "u_old_value": "", "u_new_value": "Collect physical credentials - escalation follow-up", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "88bb152901b143103e48918ce4a0a693", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_delivery_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "8cbb152901b143103e48918ce4a0a695", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_notification_body", "u_old_value": "", "u_new_value": "The offboarding case OFB0012345 has been escalated. All open revocation tasks have been marked as escalated. Immediate attention is required.", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "c0bb152901b143103e48918ce4a0a694", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_channel", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "c4bb152901b143103e48918ce4a0a696", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_acknowledged_flag", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "c8bb152901b143103e48918ce4a0a689", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_offboarding_case", "u_old_value": "", "u_new_value": "839b512901b143103e48918ce4a0a6d6", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "c8bb152901b143103e48918ce4a0a68b", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "ccbb152901b143103e48918ce4a0a68d", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "ccbb152901b143103e48918ce4a0a691", "u_br_name": "ofb_case_escalated_revoke_notify", "u_table_name": "u_ofb_notification_log", "u_field_name": "u_sent_to", "u_old_value": "", "u_new_value": "hr-escalations@company.com", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "ccbb152901b143103e48918ce4a0a698", "u_br_name": "compliance_insert_spawn_tasks_notify", "u_table_name": "u_ofb_revocation_task", "u_field_name": "u_task_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:33:39"}, {"sys_id": "00bb152901b143103e48918ce4a0a69e", "u_br_name": "compliance_insert_spawn_tasks_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_audit_notes", "u_old_value": "", "u_new_value": "Escalation alert email sent; follow-up task created", "u_error": "", "sys_created_on": "2026-06-30 11:33:40"}, {"sys_id": "8cbb152901b143103e48918ce4a0a69c", "u_br_name": "compliance_insert_spawn_tasks_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:33:40"}, {"sys_id": "c4bb152901b143103e48918ce4a0a69b", "u_br_name": "compliance_insert_spawn_tasks_notify", "u_table_name": "u_ofb_departing_employee", "u_field_name": "u_location", "u_old_value": "Building A - Floor 3", "u_new_value": "Security Hold", "u_error": "", "sys_created_on": "2026-06-30 11:33:40"}, {"sys_id": "c4bb152901b143103e48918ce4a0a69d", "u_br_name": "compliance_insert_spawn_tasks_notify", "u_table_name": "u_ofb_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system_escalation_engine", "u_error": "", "sys_created_on": "2026-06-30 11:33:40"}], "metadata": "{\"domain\": \"offboarding_and_access_revocation\", \"primary_table\": \"u_ofb_case\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 35}"} {"tool_name": "update_ofb_case", "parameters": "{\"table_name\": \"u_ofb_case\", \"operation\": \"update\", \"fields\": {\"u_case_status\": \"4\"}}", "seed_data": "{\"u_escalation_policy\": \"\", \"u_number\": \"OFB0001002\", \"u_assigned_hr_contact\": \"hr.admin@company.com\", \"u_security_signoff_completed\": \"false\", \"u_checklist_template\": \"\", \"u_last_working_day\": \"2024-12-20\", \"sys_mod_count\": \"1\", \"u_closure_notes\": \"Case escalated - all tasks under review\", \"sys_updated_on\": \"2026-06-30 11:35:24\", \"sys_tags\": \"\", \"u_security_signoff_required\": \"true\", \"u_cancelled_reason\": \"\", \"sys_id\": \"600cd56901b143103e48918ce4a0a60b\", \"u_case_status\": \"4\", \"sys_updated_by\": \"admin\", \"u_target_completion_date\": \"2024-12-22\", \"sys_created_on\": \"2026-06-30 11:35:04\", \"u_departing_employee\": \"a40c956901b143103e48918ce4a0a6eb\", \"u_case_type\": \"2\", \"u_high_risk_flag\": \"true\", \"sys_created_by\": \"admin\", \"u_initiated_date\": \"2024-11-01\"}", "supporting_data": "{\"departing_emp\": {\"u_department\": \"Engineering\", \"u_privileged_access_flag\": \"true\", \"u_work_email\": \"john.martinez@company.com\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90421\", \"sys_updated_on\": \"2026-06-30 11:35:03\", \"u_manager_email\": \"sarah.chen@company.com\", \"sys_tags\": \"\", \"u_manager_name\": \"Sarah Chen\", \"u_separation_date\": \"2024-12-20\", \"u_employment_type\": \"1\", \"sys_id\": \"a40c956901b143103e48918ce4a0a6eb\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:35:03\", \"u_hire_date\": \"2018-03-15\", \"u_location\": \"New York Office\", \"u_cost_center\": \"ENG-5500\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Developer\", \"u_full_name\": \"John Martinez\"}, \"ofb_case_main\": {\"u_escalation_policy\": \"\", \"u_number\": \"OFB0001001\", \"u_assigned_hr_contact\": \"hr.admin@company.com\", \"u_security_signoff_completed\": \"false\", \"u_checklist_template\": \"\", \"u_last_working_day\": \"2024-12-20\", \"sys_mod_count\": \"0\", \"u_closure_notes\": \"\", \"sys_updated_on\": \"2026-06-30 11:35:03\", \"sys_tags\": \"\", \"u_security_signoff_required\": \"false\", \"u_cancelled_reason\": \"\", \"sys_id\": \"e00cd56901b143103e48918ce4a0a601\", \"u_case_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_target_completion_date\": \"2024-12-22\", \"sys_created_on\": \"2026-06-30 11:35:03\", \"u_departing_employee\": \"a40c956901b143103e48918ce4a0a6eb\", \"u_case_type\": \"2\", \"u_high_risk_flag\": \"false\", \"sys_created_by\": \"admin\", \"u_initiated_date\": \"2024-11-01\"}, \"revocation_task_1\": {\"u_assigned_to\": \"security.ops@company.com\", \"u_number\": \"REVT0001001\", \"u_due_date\": \"2024-12-18\", \"u_escalated_flag\": \"false\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 11:35:03\", \"sys_tags\": \"\", \"u_priority\": \"2\", \"sys_id\": \"2c0c956901b143103e48918ce4a0a6ee\", \"sys_updated_by\": \"admin\", \"u_offboarding_case\": \"e00cd56901b143103e48918ce4a0a601\", \"sys_created_on\": \"2026-06-30 11:35:03\", \"u_task_name\": \"Revoke VPN Access\", \"u_assigned_team\": \"3\", \"u_escalated_to\": \"\", \"sys_created_by\": \"admin\", \"u_completion_notes\": \"\", \"u_escalation_date\": \"\", \"u_task_status\": \"1\"}, \"system_account_1\": {\"u_revocation_notes\": \"Auto-disabled due to case escalation\", \"u_revoked_date\": \"\", \"u_access_level\": \"3\", \"u_last_login_date\": \"2024-11-28 09:30:00\", \"sys_mod_count\": \"1\", \"u_application_owner\": \"IT Infrastructure\", \"sys_updated_on\": \"2026-06-30 11:35:24\", \"sys_tags\": \"\", \"u_revocation_status\": \"2\", \"sys_id\": \"e40cd56901b143103e48918ce4a0a604\", \"sys_updated_by\": \"admin\", \"u_revoked_by\": \"\", \"sys_created_on\": \"2026-06-30 11:35:03\", \"u_departing_employee\": \"a40c956901b143103e48918ce4a0a6eb\", \"u_deletion_deferred\": \"false\", \"u_account_created_date\": \"2018-03-20\", \"u_system_name\": \"Active Directory\", \"u_account_type\": \"2\", \"u_revocation_task\": \"2c0c956901b143103e48918ce4a0a6ee\", \"sys_created_by\": \"admin\", \"u_username\": \"jmartinez_admin\"}, \"physical_cred_1\": {\"u_return_date\": \"2024-12-10\", \"u_returned_flag\": \"true\", \"sys_mod_count\": \"0\", \"u_credential_id\": \"BADGE-7742\", \"u_access_zones\": \"Building A, Floor 3, Server Room\", \"sys_updated_on\": \"2026-06-30 11:35:03\", \"u_issuing_office\": \"NYC Security Desk\", \"sys_tags\": \"\", \"u_deactivated_by\": \"\", \"u_lost_flag\": \"false\", \"u_deactivation_status\": \"1\", \"u_credential_type\": \"1\", \"sys_id\": \"ec0c956901b143103e48918ce4a0a6f1\", \"u_deactivated_date\": \"\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:35:03\", \"u_departing_employee\": \"a40c956901b143103e48918ce4a0a6eb\", \"u_deactivation_notes\": \"\", \"u_issued_date\": \"2018-03-16\", \"u_revocation_task\": \"2c0c956901b143103e48918ce4a0a6ee\", \"sys_created_by\": \"admin\"}, \"audit_log_prior\": {\"u_ip_address\": \"10.0.1.50\", \"u_old_value\": \"\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:35:03\", \"sys_tags\": \"\", \"u_action_type\": \"1\", \"u_performed_by\": \"hr_system\", \"u_action_timestamp\": \"2024-11-01 08:00:00\", \"sys_id\": \"2c0cd56901b143103e48918ce4a0a607\", \"sys_updated_by\": \"admin\", \"u_offboarding_case\": \"e00cd56901b143103e48918ce4a0a601\", \"sys_created_on\": \"2026-06-30 11:35:03\", \"u_field_changed\": \"u_case_status\", \"u_log_number\": \"ALOG0000500\", \"u_target_record_id\": \"OFB0001001\", \"u_new_value\": \"1\", \"u_audit_notes\": \"\", \"u_target_record_type\": \"u_ofb_case\", \"sys_created_by\": \"admin\"}, \"software_license_1\": {\"u_vendor_name\": \"Atlassian\", \"u_annual_cost\": \"1200\", \"u_assigned_date\": \"2019-06-01\", \"sys_mod_count\": \"0\", \"u_license_key\": \"LIC-JIRA-88201\", \"sys_updated_on\": \"2026-06-30 11:35:04\", \"sys_tags\": \"\", \"u_reclaimed_date\": \"\", \"u_reclaimed_by\": \"\", \"sys_id\": \"e40cd56901b143103e48918ce4a0a633\", \"sys_updated_by\": \"admin\", \"u_reclamation_notes\": \"\", \"sys_created_on\": \"2026-06-30 11:35:04\", \"u_departing_employee\": \"a40c956901b143103e48918ce4a0a6eb\", \"u_reassigned_to\": \"\", \"u_software_name\": \"Jira Enterprise\", \"u_license_type\": \"1\", \"u_reclamation_status\": \"1\", \"u_expiry_date\": \"2025-06-01\", \"u_revocation_task\": \"2c0c956901b143103e48918ce4a0a6ee\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_ofb_case\": {\"u_number\": {\"type\": \"str\"}, \"u_departing_employee\": {\"FK\": \"u_ofb_departing_employee\"}, \"u_case_status\": {\"type\": \"str\"}, \"u_case_type\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_last_working_day\": {\"type\": \"str\"}, \"u_target_completion_date\": {\"type\": \"str\"}, \"u_high_risk_flag\": {\"type\": \"bool\"}, \"u_security_signoff_required\": {\"type\": \"bool\"}, \"u_security_signoff_completed\": {\"type\": \"bool\"}, \"u_assigned_hr_contact\": {\"type\": \"str\"}, \"u_closure_notes\": {\"type\": \"str\"}, \"u_checklist_template\": {\"FK\": \"u_ofb_checklist_template\"}, \"u_escalation_policy\": {\"FK\": \"u_ofb_escalation_policy\"}, \"u_cancelled_reason\": {\"type\": \"str\"}}, \"u_ofb_departing_employee\": {\"u_full_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_manager_email\": {\"type\": \"str\"}, \"u_work_email\": {\"type\": \"str\"}, \"u_privileged_access_flag\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_separation_date\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}}, \"u_ofb_revocation_task\": {\"u_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_task_name\": {\"type\": \"str\"}, \"u_task_status\": {\"type\": \"str\"}, \"u_assigned_team\": {\"type\": \"str\"}, \"u_assigned_to\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_escalated_flag\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_escalated_to\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}}, \"u_ofb_system_account\": {\"u_system_name\": {\"type\": \"str\"}, \"u_departing_employee\": {\"FK\": \"u_ofb_departing_employee\"}, \"u_revocation_task\": {\"FK\": \"u_ofb_revocation_task\"}, \"u_account_type\": {\"type\": \"str\"}, \"u_username\": {\"type\": \"str\"}, \"u_access_level\": {\"type\": \"str\"}, \"u_revocation_status\": {\"type\": \"str\"}, \"u_revoked_date\": {\"type\": \"str\"}, \"u_revoked_by\": {\"type\": \"str\"}, \"u_deletion_deferred\": {\"type\": \"bool\"}, \"u_revocation_notes\": {\"type\": \"str\"}, \"u_last_login_date\": {\"type\": \"str\"}, \"u_application_owner\": {\"type\": \"str\"}, \"u_account_created_date\": {\"type\": \"str\"}}, \"u_ofb_physical_credential\": {\"u_credential_id\": {\"type\": \"str\"}, \"u_departing_employee\": {\"FK\": \"u_ofb_departing_employee\"}, \"u_revocation_task\": {\"FK\": \"u_ofb_revocation_task\"}, \"u_credential_type\": {\"type\": \"str\"}, \"u_issued_date\": {\"type\": \"str\"}, \"u_access_zones\": {\"type\": \"str\"}, \"u_deactivation_status\": {\"type\": \"str\"}, \"u_deactivated_date\": {\"type\": \"str\"}, \"u_deactivated_by\": {\"type\": \"str\"}, \"u_returned_flag\": {\"type\": \"bool\"}, \"u_return_date\": {\"type\": \"str\"}, \"u_issuing_office\": {\"type\": \"str\"}, \"u_deactivation_notes\": {\"type\": \"str\"}, \"u_lost_flag\": {\"type\": \"bool\"}}, \"u_ofb_software_license\": {\"u_license_key\": {\"type\": \"str\"}, \"u_departing_employee\": {\"FK\": \"u_ofb_departing_employee\"}, \"u_revocation_task\": {\"FK\": \"u_ofb_revocation_task\"}, \"u_software_name\": {\"type\": \"str\"}, \"u_license_type\": {\"type\": \"str\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_reclamation_status\": {\"type\": \"str\"}, \"u_reclaimed_date\": {\"type\": \"str\"}, \"u_reclaimed_by\": {\"type\": \"str\"}, \"u_annual_cost\": {\"type\": \"decimal\"}, \"u_vendor_name\": {\"type\": \"str\"}, \"u_reassigned_to\": {\"type\": \"str\"}, \"u_reclamation_notes\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}}, \"u_ofb_checklist_template\": {\"u_template_name\": {\"type\": \"str\"}, \"u_template_description\": {\"type\": \"str\"}, \"u_applicable_employment_type\": {\"type\": \"str\"}, \"u_requires_security_review\": {\"type\": \"bool\"}, \"u_sla_days\": {\"type\": \"int\"}, \"u_task_count\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_version\": {\"type\": \"str\"}, \"u_owner_team\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_high_risk_applicable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_ofb_escalation_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_escalation_threshold_hours\": {\"type\": \"int\"}, \"u_escalation_target_role\": {\"type\": \"str\"}, \"u_notification_method\": {\"type\": \"str\"}, \"u_max_escalation_levels\": {\"type\": \"int\"}, \"u_active\": {\"type\": \"bool\"}, \"u_applies_to_high_risk\": {\"type\": \"bool\"}, \"u_repeat_interval_hours\": {\"type\": \"int\"}, \"u_policy_description\": {\"type\": \"str\"}, \"u_last_updated_date\": {\"type\": \"str\"}, \"u_owner_contact\": {\"type\": \"str\"}}, \"u_ofb_audit_log\": {\"u_log_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_target_record_type\": {\"type\": \"str\"}, \"u_target_record_id\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_audit_notes\": {\"type\": \"str\"}}, \"u_ofb_compliance_record\": {\"u_record_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_compliance_framework\": {\"type\": \"str\"}, \"u_verification_status\": {\"type\": \"str\"}, \"u_verified_by\": {\"type\": \"str\"}, \"u_verification_date\": {\"type\": \"str\"}, \"u_policy_reference\": {\"type\": \"str\"}, \"u_exceptions_noted\": {\"type\": \"bool\"}, \"u_exception_details\": {\"type\": \"str\"}, \"u_risk_rating\": {\"type\": \"str\"}, \"u_remediation_required\": {\"type\": \"bool\"}, \"u_remediation_notes\": {\"type\": \"str\"}}, \"u_ofb_notification_log\": {\"u_notification_number\": {\"type\": \"str\"}, \"u_offboarding_case\": {\"FK\": \"u_ofb_case\"}, \"u_escalation_policy\": {\"FK\": \"u_ofb_escalation_policy\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_sent_to\": {\"type\": \"str\"}, \"u_sent_at\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_channel\": {\"type\": \"str\"}, \"u_triggered_by_rule\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_notification_body\": {\"type\": \"str\"}, \"u_acknowledged_flag\": {\"type\": \"bool\"}, \"u_acknowledged_at\": {\"type\": \"str\"}}}", "business_rules": [{"name": "ofb_case_escalated_flag_and_tasks", "fires_on_table": "u_ofb_case", "filter_condition": "u_case_statusCHANGESTO4", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set high_risk_flag to true on the current case (before-BR self-write)\n var oldHighRisk = current.getValue('u_high_risk_flag');\n current.setValue('u_high_risk_flag', 'true');\n _ewmLog(current.getTableName(), 'u_high_risk_flag', oldHighRisk, current.getValue('u_high_risk_flag'), '');\n\n // 2. Set security_signoff_required to true\n var oldSignoff = current.getValue('u_security_signoff_required');\n current.setValue('u_security_signoff_required', 'true');\n _ewmLog(current.getTableName(), 'u_security_signoff_required', oldSignoff, current.getValue('u_security_signoff_required'), '');\n\n // 3. Set closure_notes to indicate escalation\n var oldNotes = current.getValue('u_closure_notes');\n current.setValue('u_closure_notes', 'Case escalated - all tasks under review');\n _ewmLog(current.getTableName(), 'u_closure_notes', oldNotes, current.getValue('u_closure_notes'), '');\n\n // 4. Set security_signoff_completed to false\n var oldSignoffCompleted = current.getValue('u_security_signoff_completed');\n current.setValue('u_security_signoff_completed', 'false');\n _ewmLog(current.getTableName(), 'u_security_signoff_completed', oldSignoffCompleted, current.getValue('u_security_signoff_completed'), '');\n\n // 5. Update all linked revocation tasks to Escalated status\n var grTask = new GlideRecord('u_ofb_revocation_task');\n grTask.addQuery('u_offboarding_case', current.getUniqueValue());\n grTask.addQuery('u_task_status', '!=', '3'); // not already Completed\n grTask.addQuery('u_task_status', '!=', '5'); // not already Cancelled\n grTask.query();\n while (grTask.next()) {\n var oldTaskStatus = grTask.getValue('u_task_status');\n grTask.setValue('u_task_status', '4');\n _ewmLog('u_ofb_revocation_task', 'u_task_status', oldTaskStatus, grTask.getValue('u_task_status'), '');\n\n var oldEscFlag = grTask.getValue('u_escalated_flag');\n grTask.setValue('u_escalated_flag', 'true');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_flag', oldEscFlag, grTask.getValue('u_escalated_flag'), '');\n\n var oldEscTo = grTask.getValue('u_escalated_to');\n grTask.setValue('u_escalated_to', 'security_manager');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_to', oldEscTo, grTask.getValue('u_escalated_to'), '');\n\n try {\n var r = grTask.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 6. Update linked system accounts to Disabled status\n var grAcct = new GlideRecord('u_ofb_system_account');\n grAcct.addQuery('u_departing_employee', current.getValue('u_departing_employee'));\n grAcct.addQuery('u_revocation_status', '1'); // Pending\n grAcct.query();\n while (grAcct.next()) {\n var oldRevStatus = grAcct.getValue('u_revocation_status');\n grAcct.setValue('u_revocation_status', '2');\n _ewmLog('u_ofb_system_account', 'u_revocation_status', oldRevStatus, grAcct.getValue('u_revocation_status'), '');\n\n var oldRevNotes = grAcct.getValue('u_revocation_notes');\n grAcct.setValue('u_revocation_notes', 'Auto-disabled due to case escalation');\n _ewmLog('u_ofb_system_account', 'u_revocation_notes', oldRevNotes, grAcct.getValue('u_revocation_notes'), '');\n\n try {\n var r2 = grAcct.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAcct.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "escalate_task_deactivate_credentials", "fires_on_table": "u_ofb_revocation_task", "filter_condition": "u_task_statusCHANGESTO4", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current revocation task with escalation details (before, self-loop) ---\n var oldEscFlag = current.getValue('u_escalated_flag');\n current.setValue('u_escalated_flag', 'true');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_flag', oldEscFlag, current.getValue('u_escalated_flag'), '');\n\n var now = new GlideDateTime().getDisplayValue();\n\n var oldEscDate = current.getValue('u_escalation_date');\n current.setValue('u_escalation_date', now);\n _ewmLog('u_ofb_revocation_task', 'u_escalation_date', oldEscDate, current.getValue('u_escalation_date'), '');\n\n var oldEscTo = current.getValue('u_escalated_to');\n current.setValue('u_escalated_to', 'Security Manager');\n _ewmLog('u_ofb_revocation_task', 'u_escalated_to', oldEscTo, current.getValue('u_escalated_to'), '');\n\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '1');\n _ewmLog('u_ofb_revocation_task', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // --- 2. Deactivate all physical credentials linked to this task ---\n var gr = new GlideRecord('u_ofb_physical_credential');\n gr.addQuery('u_revocation_task', current.getUniqueValue());\n gr.addQuery('u_deactivation_status', '1');\n gr.query();\n while (gr.next()) {\n var oldDeactStatus = gr.getValue('u_deactivation_status');\n gr.setValue('u_deactivation_status', '2');\n _ewmLog('u_ofb_physical_credential', 'u_deactivation_status', oldDeactStatus, gr.getValue('u_deactivation_status'), '');\n\n var oldDeactDate = gr.getValue('u_deactivated_date');\n gr.setValue('u_deactivated_date', now);\n _ewmLog('u_ofb_physical_credential', 'u_deactivated_date', oldDeactDate, gr.getValue('u_deactivated_date'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "cred_deactivated_create_audit_log", "fires_on_table": "u_ofb_physical_credential", "filter_condition": "u_deactivation_statusCHANGESTO2^u_returned_flag=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a physical credential is deactivated and returned, create an audit log entry\n var gr = new GlideRecord('u_ofb_audit_log');\n gr.initialize();\n\n gr.setValue('u_offboarding_case', current.getValue('u_revocation_task') ? current.u_revocation_task.u_offboarding_case + '' : '');\n _ewmLog('u_ofb_audit_log', 'u_offboarding_case', '', current.getValue('u_revocation_task') ? current.u_revocation_task.u_offboarding_case + '' : '', '');\n\n gr.setValue('u_action_type', '3');\n _ewmLog('u_ofb_audit_log', 'u_action_type', '', '3', '');\n\n var now = new GlideDateTime().getDisplayValue();\n gr.setValue('u_action_timestamp', now);\n _ewmLog('u_ofb_audit_log', 'u_action_timestamp', '', now, '');\n\n gr.setValue('u_target_record_type', 'u_ofb_physical_credential');\n _ewmLog('u_ofb_audit_log', 'u_target_record_type', '', 'u_ofb_physical_credential', '');\n\n gr.setValue('u_target_record_id', current.getValue('u_credential_id'));\n _ewmLog('u_ofb_audit_log', 'u_target_record_id', '', current.getValue('u_credential_id'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "audit_log_enrich_on_insert", "fires_on_table": "u_ofb_audit_log", "filter_condition": "u_action_type=3^u_target_record_typeISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // Before-insert: enrich the current audit log record with defaults\n var oldTimestamp = current.getValue('u_action_timestamp');\n var now = new GlideDateTime().getDisplayValue();\n current.setValue('u_action_timestamp', now);\n _ewmLog('u_ofb_audit_log', 'u_action_timestamp', oldTimestamp, current.getValue('u_action_timestamp'), '');\n\n var oldPerformedBy = current.getValue('u_performed_by');\n current.setValue('u_performed_by', 'system_auto_revocation');\n _ewmLog('u_ofb_audit_log', 'u_performed_by', oldPerformedBy, current.getValue('u_performed_by'), '');\n\n var oldIp = current.getValue('u_ip_address');\n current.setValue('u_ip_address', '10.0.0.1');\n _ewmLog('u_ofb_audit_log', 'u_ip_address', oldIp, current.getValue('u_ip_address'), '');\n\n var oldNotes = current.getValue('u_audit_notes');\n current.setValue('u_audit_notes', 'Auto-enriched by credential deactivation audit chain');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', oldNotes, current.getValue('u_audit_notes'), '');\n\n // Also update prior audit log entries for the same case to mark them as reviewed\n var caseRef = current.getValue('u_offboarding_case');\n if (caseRef) {\n var gr = new GlideRecord('u_ofb_audit_log');\n gr.addQuery('u_offboarding_case', caseRef);\n gr.addQuery('u_audit_notes', '');\n gr.query();\n while (gr.next()) {\n var oldNote = gr.getValue('u_audit_notes');\n gr.setValue('u_audit_notes', 'Superseded by access revoked audit entry');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', oldNote, gr.getValue('u_audit_notes'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "audit_escalation_compliance_check", "fires_on_table": "u_ofb_audit_log", "filter_condition": "u_action_type=3", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_ofb_audit_log: when an escalation-triggered audit log is updated,\n // stamp the audit record and create a compliance record for regulatory tracking.\n\n // 1. Set u_audit_notes on current audit log record\n var oldNotes = current.getValue('u_audit_notes');\n current.setValue('u_audit_notes', 'Escalation reviewed - compliance record generated');\n _ewmLog('u_ofb_audit_log', 'u_audit_notes', oldNotes, current.getValue('u_audit_notes'), '');\n\n // 2. Set u_ip_address to mark processing origin\n var oldIp = current.getValue('u_ip_address');\n current.setValue('u_ip_address', '10.0.0.1');\n _ewmLog('u_ofb_audit_log', 'u_ip_address', oldIp, current.getValue('u_ip_address'), '');\n\n // 3. Insert a compliance record linked to the same offboarding case\n var gr = new GlideRecord('u_ofb_compliance_record');\n gr.initialize();\n gr.setValue('u_offboarding_case', current.getValue('u_offboarding_case'));\n _ewmLog('u_ofb_compliance_record', 'u_offboarding_case', '', current.getValue('u_offboarding_case'), '');\n\n gr.setValue('u_compliance_framework', '4');\n _ewmLog('u_ofb_compliance_record', 'u_compliance_framework', '', '4', '');\n\n gr.setValue('u_verification_status', '1');\n _ewmLog('u_ofb_compliance_record', 'u_verification_status', '', '1', '');\n\n gr.setValue('u_risk_rating', '1');\n _ewmLog('u_ofb_compliance_record', 'u_risk_rating', '', '1', '');\n\n gr.setValue('u_policy_reference', 'ESC-POLICY-001');\n _ewmLog('u_ofb_compliance_record', 'u_policy_reference', '', 'ESC-POLICY-001', '');\n\n gr.setValue('u_remediation_required', 'true');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_required', '', 'true', '');\n\n gr.setValue('u_remediation_notes', 'Auto-created from escalation audit log ' + current.getValue('u_log_number'));\n _ewmLog('u_ofb_compliance_record', 'u_remediation_notes', '', 'Auto-created from escalation audit log ' + current.getValue('u_log_number'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "compliance_sox_defaults_and_notify", "fires_on_table": "u_ofb_compliance_record", "filter_condition": "u_compliance_framework=4^u_verification_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Set default risk_rating to High for compliance records\n var oldRisk = current.getValue('u_risk_rating');\n current.setValue('u_risk_rating', '1');\n _ewmLog('u_ofb_compliance_record', 'u_risk_rating', oldRisk, current.getValue('u_risk_rating'), '');\n\n // 2. Set policy_reference\n var oldPolicyRef = current.getValue('u_policy_reference');\n current.setValue('u_policy_reference', 'SOX-SEC-404-OFFBOARD');\n _ewmLog('u_ofb_compliance_record', 'u_policy_reference', oldPolicyRef, current.getValue('u_policy_reference'), '');\n\n // 3. Default exceptions_noted to false\n var oldExceptions = current.getValue('u_exceptions_noted');\n current.setValue('u_exceptions_noted', 'false');\n _ewmLog('u_ofb_compliance_record', 'u_exceptions_noted', oldExceptions, current.getValue('u_exceptions_noted'), '');\n\n // 4. Default remediation_required to true for pending records\n var oldRemediation = current.getValue('u_remediation_required');\n current.setValue('u_remediation_required', 'true');\n _ewmLog('u_ofb_compliance_record', 'u_remediation_required', oldRemediation, current.getValue('u_remediation_required'), '');\n\n // 5. Insert a notification log entry to alert compliance team\n var gr = new GlideRecord('u_ofb_notification_log');\n gr.initialize();\n gr.setValue('u_offboarding_case', current.getValue('u_offboarding_case'));\n _ewmLog('u_ofb_notification_log', 'u_offboarding_case', '', current.getValue('u_offboarding_case'), '');\n gr.setValue('u_notification_type', '4');\n _ewmLog('u_ofb_notification_log', 'u_notification_type', '', '4', '');\n gr.setValue('u_sent_to', 'compliance-team@company.com');\n _ewmLog('u_ofb_notification_log', 'u_sent_to', '', 'compliance-team@company.com', '');\n gr.setValue('u_subject', 'SOX Compliance Record Created - Review Required');\n _ewmLog('u_ofb_notification_log', 'u_subject', '', 'SOX Compliance Record Created - Review Required', '');\n gr.setValue('u_delivery_status', '1');\n _ewmLog('u_ofb_notification_log', 'u_delivery_status', '', '1', '');\n gr.setValue('u_channel', '1');\n _ewmLog('u_ofb_notification_log', 'u_channel', '', '1', '');\n gr.setValue('u_triggered_by_rule', 'compliance_sox_defaults_and_notify');\n _ewmLog('u_ofb_notification_log', 'u_triggered_by_rule', '', 'compliance_sox_defaults_and_notify', '');\n gr.setValue('u_notification_body', 'A new SOX compliance record has been created for an offboarding case and requires verification.');\n _ewmLog('u_ofb_notification_log', 'u_notification_body', '', 'A new SOX compliance record has been created for an offboarding case and requires verification.', '');\n gr.setValue('u_retry_count', 0);\n _ewmLog('u_ofb_notification_log', 'u_retry_count', '', '0', '');\n gr.setValue('u_acknowledged_flag', 'false');\n _ewmLog('u_ofb_notification_log', 'u_acknowledged_flag', '', 'false', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "notif_log_update_emp_and_license", "fires_on_table": "u_ofb_notification_log", "filter_condition": "u_notification_type=4", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When a compliance alert notification is inserted, update the departing employee\n // record and mark related software licenses for reclamation.\n var caseRef = current.getValue('u_offboarding_case');\n if (!caseRef) return;\n\n // 1. Look up the offboarding case to get the departing employee\n var caseGr = new GlideRecord('u_ofb_case');\n if (!caseGr.get(caseRef)) return;\n var empRef = caseGr.getValue('u_departing_employee');\n if (!empRef) return;\n\n // 2. Update the departing employee record with escalation-related info\n var empGr = new GlideRecord('u_ofb_departing_employee');\n if (empGr.get(empRef)) {\n var oldLoc = empGr.getValue('u_location');\n empGr.setValue('u_location', 'Escalation Review');\n _ewmLog('u_ofb_departing_employee', 'u_location', oldLoc, empGr.getValue('u_location'), '');\n\n var oldCostCenter = empGr.getValue('u_cost_center');\n empGr.setValue('u_cost_center', 'ESCL-HOLD');\n _ewmLog('u_ofb_departing_employee', 'u_cost_center', oldCostCenter, empGr.getValue('u_cost_center'), '');\n\n try {\n var r1 = empGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + empGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update software licenses linked to this employee to pending reclamation\n var slGr = new GlideRecord('u_ofb_software_license');\n slGr.addQuery('u_departing_employee', empRef);\n slGr.addQuery('u_reclamation_status', '1');\n slGr.query();\n while (slGr.next()) {\n var oldStatus = slGr.getValue('u_reclamation_status');\n slGr.setValue('u_reclamation_status', '2');\n _ewmLog('u_ofb_software_license', 'u_reclamation_status', oldStatus, slGr.getValue('u_reclamation_status'), '');\n\n var oldReclaimedBy = slGr.getValue('u_reclaimed_by');\n slGr.setValue('u_reclaimed_by', 'escalation_auto_reclaim');\n _ewmLog('u_ofb_software_license', 'u_reclaimed_by', oldReclaimedBy, slGr.getValue('u_reclaimed_by'), '');\n\n var oldReclaimedDate = slGr.getValue('u_reclaimed_date');\n var nowTs = new GlideDateTime().getDisplayValue();\n slGr.setValue('u_reclaimed_date', nowTs);\n _ewmLog('u_ofb_software_license', 'u_reclaimed_date', oldReclaimedDate, slGr.getValue('u_reclaimed_date'), '');\n\n var oldNotes = slGr.getValue('u_reclamation_notes');\n slGr.setValue('u_reclamation_notes', 'Auto-reclaimed due to escalation alert');\n _ewmLog('u_ofb_software_license', 'u_reclamation_notes', oldNotes, slGr.getValue('u_reclamation_notes'), '');\n\n try {\n var r2 = slGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + slGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_ofb_system_account", "documentkey": "e40cd56901b143103e48918ce4a0a604", "fieldname": "u_revocation_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_ofb_case", "documentkey": "600cd56901b143103e48918ce4a0a60b", "fieldname": "u_security_signoff_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ofb_case", "documentkey": "600cd56901b143103e48918ce4a0a60b", "fieldname": "u_case_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_ofb_case", "documentkey": "600cd56901b143103e48918ce4a0a60b", "fieldname": "u_security_signoff_completed", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_ofb_case", "documentkey": "600cd56901b143103e48918ce4a0a60b", "fieldname": "u_high_risk_flag", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_ofb_case", "documentkey": "600cd56901b143103e48918ce4a0a60b", "fieldname": "u_closure_notes", "oldvalue": "", "newvalue": "Case escalated - all tasks under review"}, {"tablename": "u_ofb_system_account", "documentkey": "e40cd56901b143103e48918ce4a0a604", "fieldname": "u_revocation_notes", "oldvalue": "", "newvalue": "Auto-disabled due to case escalation"}], "ewm_logs": [{"sys_id": "291c996901b143103e48918ce4a0a640", "u_br_name": "ofb_case_escalated_flag_and_tasks", "u_table_name": "u_ofb_system_account", "u_field_name": "u_revocation_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:35:24"}, {"sys_id": "6d1c956901b143103e48918ce4a0a6a6", "u_br_name": "ofb_case_escalated_flag_and_tasks", "u_table_name": "u_ofb_case", "u_field_name": "u_closure_notes", "u_old_value": "", "u_new_value": "Case escalated - all tasks under review", "u_error": "", "sys_created_on": "2026-06-30 11:35:24"}, {"sys_id": "a11c996901b143103e48918ce4a0a641", "u_br_name": "ofb_case_escalated_flag_and_tasks", "u_table_name": "u_ofb_system_account", "u_field_name": "u_revocation_notes", "u_old_value": "", "u_new_value": "Auto-disabled due to case escalation", "u_error": "", "sys_created_on": "2026-06-30 11:35:24"}, {"sys_id": "a51c956901b143103e48918ce4a0a6a7", "u_br_name": "ofb_case_escalated_flag_and_tasks", "u_table_name": "u_ofb_case", "u_field_name": "u_security_signoff_completed", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:35:24"}, {"sys_id": "e11c956901b143103e48918ce4a0a6a5", "u_br_name": "ofb_case_escalated_flag_and_tasks", "u_table_name": "u_ofb_case", "u_field_name": "u_high_risk_flag", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:35:24"}, {"sys_id": "e11c956901b143103e48918ce4a0a6a6", "u_br_name": "ofb_case_escalated_flag_and_tasks", "u_table_name": "u_ofb_case", "u_field_name": "u_security_signoff_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:35:24"}], "metadata": "{\"domain\": \"offboarding_and_access_revocation\", \"primary_table\": \"u_ofb_case\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 7}"} {"tool_name": "update_prf_review_record", "parameters": "{\"table_name\": \"u_prf_review_record\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_employee\": \"52e4052d017d03103e48918ce4a0a608\", \"u_number\": \"PRR0001001\", \"u_manager_evaluation_submitted_on\": \"2024-04-05 14:00:00\", \"u_final_rating\": \"4.1\", \"u_state\": \"5\", \"sys_mod_count\": \"1\", \"u_hr_override_reason\": \"\", \"u_rating_scale\": \"5ae4052d017d03103e48918ce4a0a6d7\", \"sys_updated_on\": \"2026-06-30 09:54:29\", \"u_review_cycle\": \"56e4052d017d03103e48918ce4a0a6d4\", \"sys_tags\": \"\", \"u_published_on\": \"\", \"u_self_assessment_score\": \"4\", \"sys_id\": \"56e4052d017d03103e48918ce4a0a6eb\", \"u_manager_proposed_rating\": \"4.2\", \"sys_updated_by\": \"admin\", \"u_self_assessment_comments\": \"Met all key objectives this cycle\", \"sys_created_on\": \"2026-06-30 09:54:09\", \"u_manager_evaluation_comments\": \"Strong performer with consistent delivery\", \"u_self_assessment_submitted_on\": \"2024-03-10 09:30:00\", \"sys_created_by\": \"admin\", \"u_requires_calibration\": \"true\"}", "supporting_data": "{\"review_cycle_1\": {\"u_name\": \"FY2024 Annual Review - Engineering\", \"u_department\": \"Engineering\", \"u_closed_on\": \"\", \"u_self_assessment_deadline\": \"2024-03-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:54:08\", \"sys_tags\": \"\", \"u_cycle_year\": \"2024\", \"sys_id\": \"56e4052d017d03103e48918ce4a0a6d4\", \"u_description\": \"Annual performance review cycle for Engineering department\", \"sys_updated_by\": \"admin\", \"u_cycle_type\": \"1\", \"u_end_date\": \"2024-12-31\", \"sys_created_on\": \"2026-06-30 09:54:08\", \"u_start_date\": \"2024-01-01\", \"u_status\": \"1\", \"u_created_by_hr\": \"hr_admin_jones\", \"u_manager_review_deadline\": \"2024-04-15\", \"sys_created_by\": \"admin\"}, \"employee_1\": {\"u_eligible_for_review\": \"true\", \"u_name\": \"Alice Thompson\", \"u_department\": \"Engineering\", \"u_employment_status\": \"1\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90421\", \"sys_updated_on\": \"2026-06-30 09:54:08\", \"u_years_in_role\": \"5\", \"sys_tags\": \"\", \"u_performance_tier\": \"2\", \"sys_id\": \"52e4052d017d03103e48918ce4a0a608\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:54:08\", \"u_hire_date\": \"2019-06-15\", \"u_bio_summary\": \"Experienced software engineer focused on backend services\", \"u_preferred_language\": \"English\", \"u_location\": \"Austin\", \"u_manager\": \"\", \"u_cost_center\": \"CC-5010\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Software Engineer\"}, \"rating_scale_1\": {\"u_highest_tier_threshold\": \"4.5\", \"u_name\": \"Standard 5-Point Scale\", \"u_label_lowest\": \"Needs Improvement\", \"sys_mod_count\": \"0\", \"u_min_score\": \"1\", \"u_max_score\": \"5\", \"sys_updated_on\": \"2026-06-30 09:54:09\", \"sys_tags\": \"\", \"u_increment_step\": \"0.5\", \"u_lowest_tier_threshold\": \"2\", \"sys_id\": \"5ae4052d017d03103e48918ce4a0a6d7\", \"u_description\": \"Default numeric rating scale for annual reviews\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:54:09\", \"u_active\": \"true\", \"u_scale_type\": \"1\", \"sys_created_by\": \"admin\", \"u_label_highest\": \"Exceptional\"}, \"calib_session_1\": {\"u_consensus_reached\": \"true\", \"u_location_or_link\": \"Conference Room B\", \"sys_mod_count\": \"0\", \"u_facilitator_name\": \"David Park\", \"u_scheduled_date\": \"2024-11-01 10:00:00\", \"sys_updated_on\": \"2026-06-30 09:54:09\", \"u_review_cycle\": \"56e4052d017d03103e48918ce4a0a6d4\", \"sys_tags\": \"\", \"u_session_name\": \"Engineering Calibration Q4 2024\", \"u_completed_on\": \"2024-11-01 14:00:00\", \"u_session_notes\": \"Calibration session for engineering team\", \"sys_id\": \"5ee4052d017d03103e48918ce4a0a6da\", \"sys_updated_by\": \"admin\", \"u_department_scope\": \"Engineering\", \"sys_created_on\": \"2026-06-30 09:54:09\", \"u_total_nominees\": \"5\", \"u_status\": \"3\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_prf_review_record\": {\"u_number\": {\"type\": \"str\"}, \"u_review_cycle\": {\"FK\": \"u_prf_review_cycle\"}, \"u_employee\": {\"FK\": \"u_prf_employee\"}, \"u_rating_scale\": {\"FK\": \"u_prf_rating_scale\"}, \"u_state\": {\"type\": \"str\"}, \"u_self_assessment_score\": {\"type\": \"decimal\"}, \"u_self_assessment_comments\": {\"type\": \"str\"}, \"u_self_assessment_submitted_on\": {\"type\": \"str\"}, \"u_manager_proposed_rating\": {\"type\": \"decimal\"}, \"u_manager_evaluation_comments\": {\"type\": \"str\"}, \"u_manager_evaluation_submitted_on\": {\"type\": \"str\"}, \"u_final_rating\": {\"type\": \"decimal\"}, \"u_published_on\": {\"type\": \"str\"}, \"u_requires_calibration\": {\"type\": \"bool\"}, \"u_hr_override_reason\": {\"type\": \"str\"}}, \"u_prf_review_cycle\": {\"u_name\": {\"type\": \"str\"}, \"u_cycle_year\": {\"type\": \"int\"}, \"u_cycle_type\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_self_assessment_deadline\": {\"type\": \"str\"}, \"u_manager_review_deadline\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_created_by_hr\": {\"type\": \"str\"}}, \"u_prf_employee\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_prf_employee\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_eligible_for_review\": {\"type\": \"bool\"}, \"u_preferred_language\": {\"type\": \"str\"}, \"u_performance_tier\": {\"type\": \"str\"}, \"u_bio_summary\": {\"type\": \"str\"}, \"u_years_in_role\": {\"type\": \"decimal\"}}, \"u_prf_rating_scale\": {\"u_name\": {\"type\": \"str\"}, \"u_min_score\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_lowest_tier_threshold\": {\"type\": \"decimal\"}, \"u_highest_tier_threshold\": {\"type\": \"decimal\"}, \"u_increment_step\": {\"type\": \"decimal\"}, \"u_scale_type\": {\"type\": \"str\"}, \"u_label_lowest\": {\"type\": \"str\"}, \"u_label_highest\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}}, \"u_prf_employee_goal\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_goal_title\": {\"type\": \"str\"}, \"u_goal_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_target_date\": {\"type\": \"str\"}, \"u_weight_percent\": {\"type\": \"decimal\"}, \"u_employee_achievement_notes\": {\"type\": \"str\"}, \"u_self_score\": {\"type\": \"decimal\"}, \"u_manager_score\": {\"type\": \"decimal\"}, \"u_completion_status\": {\"type\": \"str\"}, \"u_approved_by_manager\": {\"type\": \"bool\"}}, \"u_prf_calibration_session\": {\"u_review_cycle\": {\"FK\": \"u_prf_review_cycle\"}, \"u_session_name\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_facilitator_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_department_scope\": {\"type\": \"str\"}, \"u_session_notes\": {\"type\": \"str\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_total_nominees\": {\"type\": \"int\"}, \"u_consensus_reached\": {\"type\": \"bool\"}, \"u_location_or_link\": {\"type\": \"str\"}}, \"u_prf_calibration_nominee\": {\"u_calibration_session\": {\"FK\": \"u_prf_calibration_session\"}, \"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_nomination_reason\": {\"type\": \"str\"}, \"u_pre_calibration_rating\": {\"type\": \"decimal\"}, \"u_post_calibration_rating\": {\"type\": \"decimal\"}, \"u_rating_adjusted\": {\"type\": \"bool\"}, \"u_adjustment_justification\": {\"type\": \"str\"}, \"u_discussion_notes\": {\"type\": \"str\"}, \"u_outcome_status\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_nominated_on\": {\"type\": \"str\"}}, \"u_prf_feedback_entry\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_feedback_type\": {\"type\": \"str\"}, \"u_provider_name\": {\"type\": \"str\"}, \"u_provider_role\": {\"type\": \"str\"}, \"u_strengths_comments\": {\"type\": \"str\"}, \"u_improvement_comments\": {\"type\": \"str\"}, \"u_overall_score\": {\"type\": \"decimal\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_anonymous\": {\"type\": \"bool\"}, \"u_visibility\": {\"type\": \"str\"}, \"u_acknowledged_by_employee\": {\"type\": \"bool\"}}, \"u_prf_notification_log\": {\"u_review_cycle\": {\"FK\": \"u_prf_review_cycle\"}, \"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_sent_on\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_triggered_by_state\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}}, \"u_prf_hr_action_log\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_performed_on\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_previous_rating\": {\"type\": \"decimal\"}, \"u_new_rating\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "publish_review_notify_and_goals", "fires_on_table": "u_prf_review_record", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a notification log entry for the published rating\n var nl = new GlideRecord('u_prf_notification_log');\n nl.initialize();\n nl.setValue('u_review_record', current.getValue('u_number'));\n _ewmLog('u_prf_notification_log', 'u_review_record', '', current.getValue('u_number'), '');\n nl.setValue('u_notification_type', '4');\n _ewmLog('u_prf_notification_log', 'u_notification_type', '', '4', '');\n nl.setValue('u_delivery_status', '1');\n _ewmLog('u_prf_notification_log', 'u_delivery_status', '', '1', '');\n try {\n var r1 = nl.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + nl.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update all employee goals linked to this review record \u2014 mark as completed and set manager_score\n var gl = new GlideRecord('u_prf_employee_goal');\n gl.addQuery('u_review_record', current.getUniqueValue());\n gl.query();\n while (gl.next()) {\n var oldStatus = gl.getValue('u_completion_status');\n gl.setValue('u_completion_status', '3');\n _ewmLog('u_prf_employee_goal', 'u_completion_status', oldStatus, '3', '');\n\n var oldApproved = gl.getValue('u_approved_by_manager');\n gl.setValue('u_approved_by_manager', 'true');\n _ewmLog('u_prf_employee_goal', 'u_approved_by_manager', oldApproved, 'true', '');\n\n try {\n var r2 = gl.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + gl.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "goal_complete_cascade_updates", "fires_on_table": "u_prf_employee_goal", "filter_condition": "u_completion_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the associated employee record: performance_tier and bio_summary\n var rrGr = new GlideRecord('u_prf_review_record');\n if (rrGr.get(current.getValue('u_review_record'))) {\n var empRef = rrGr.getValue('u_employee');\n var cycleRef = rrGr.getValue('u_review_cycle');\n\n // Update employee\n var empGr = new GlideRecord('u_prf_employee');\n empGr.addQuery('sys_id', empRef);\n empGr.query();\n while (empGr.next()) {\n var oldTier = empGr.getValue('u_performance_tier');\n empGr.setValue('u_performance_tier', '3');\n _ewmLog('u_prf_employee', 'u_performance_tier', oldTier, empGr.getValue('u_performance_tier'), '');\n\n var oldBio = empGr.getValue('u_bio_summary');\n empGr.setValue('u_bio_summary', 'Goal completed: ' + current.getValue('u_goal_title'));\n _ewmLog('u_prf_employee', 'u_bio_summary', oldBio, empGr.getValue('u_bio_summary'), '');\n\n try { var r1 = empGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + empGr.getLastErrorMessage()); } }\n catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update calibration nominees linked to this review record\n var cnGr = new GlideRecord('u_prf_calibration_nominee');\n cnGr.addQuery('u_review_record', rrGr.getValue('sys_id'));\n cnGr.query();\n while (cnGr.next()) {\n var oldNotes = cnGr.getValue('u_discussion_notes');\n cnGr.setValue('u_discussion_notes', 'Goal marked completed on review');\n _ewmLog('u_prf_calibration_nominee', 'u_discussion_notes', oldNotes, cnGr.getValue('u_discussion_notes'), '');\n\n var oldOutcome = cnGr.getValue('u_outcome_status');\n cnGr.setValue('u_outcome_status', '2');\n _ewmLog('u_prf_calibration_nominee', 'u_outcome_status', oldOutcome, cnGr.getValue('u_outcome_status'), '');\n\n try { var r2 = cnGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + cnGr.getLastErrorMessage()); } }\n catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update the review cycle description and status\n var rcGr = new GlideRecord('u_prf_review_cycle');\n rcGr.addQuery('sys_id', cycleRef);\n rcGr.query();\n while (rcGr.next()) {\n var oldDesc = rcGr.getValue('u_description');\n rcGr.setValue('u_description', 'Goal completion recorded for employee review');\n _ewmLog('u_prf_review_cycle', 'u_description', oldDesc, rcGr.getValue('u_description'), '');\n\n var oldStatus = rcGr.getValue('u_status');\n rcGr.setValue('u_status', '2');\n _ewmLog('u_prf_review_cycle', 'u_status', oldStatus, rcGr.getValue('u_status'), '');\n\n try { var r3 = rcGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + rcGr.getLastErrorMessage()); } }\n catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "calib_nominee_approved_stamp", "fires_on_table": "u_prf_calibration_nominee", "filter_condition": "u_outcome_status=2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Stamp current calibration nominee record (before, self-loop safe) ---\n var oldAdjusted = current.getValue('u_rating_adjusted');\n current.setValue('u_rating_adjusted', 'true');\n _ewmLog('u_prf_calibration_nominee', 'u_rating_adjusted', oldAdjusted, current.getValue('u_rating_adjusted'), '');\n\n var oldReviewedBy = current.getValue('u_reviewed_by');\n current.setValue('u_reviewed_by', 'Calibration Committee');\n _ewmLog('u_prf_calibration_nominee', 'u_reviewed_by', oldReviewedBy, current.getValue('u_reviewed_by'), '');\n\n // --- 2. Update the associated review cycle description and status to trigger next slot ---\n var reviewRecSysId = current.getValue('u_review_record');\n if (reviewRecSysId) {\n var rrGr = new GlideRecord('u_prf_review_record');\n if (rrGr.get(reviewRecSysId)) {\n var cycleSysId = rrGr.getValue('u_review_cycle');\n if (cycleSysId) {\n var cycleGr = new GlideRecord('u_prf_review_cycle');\n cycleGr.addQuery('sys_id', cycleSysId);\n cycleGr.query();\n while (cycleGr.next()) {\n var oldDesc = cycleGr.getValue('u_description');\n cycleGr.setValue('u_description', 'Calibration nominee approved - cycle updated');\n _ewmLog('u_prf_review_cycle', 'u_description', oldDesc, cycleGr.getValue('u_description'), '');\n\n var oldStatus = cycleGr.getValue('u_status');\n cycleGr.setValue('u_status', '3');\n _ewmLog('u_prf_review_cycle', 'u_status', oldStatus, '3', '');\n\n try {\n var r = cycleGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + cycleGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "set_cycle_closure_details_on_close", "fires_on_table": "u_prf_review_cycle", "filter_condition": "u_statusCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set u_closed_on to current date/time\n var oldClosedOn = current.getValue('u_closed_on');\n var nowStr = new GlideDateTime().getDisplayValue();\n current.setValue('u_closed_on', nowStr);\n _ewmLog(current.getTableName(), 'u_closed_on', oldClosedOn, current.getValue('u_closed_on'), '');\n\n // 2. Append closure note to u_description\n var oldDesc = current.getValue('u_description');\n var newDesc = 'Cycle closed automatically after calibration completion.';\n current.setValue('u_description', newDesc);\n _ewmLog(current.getTableName(), 'u_description', oldDesc, current.getValue('u_description'), '');\n\n // 3. Stamp u_created_by_hr with the system actor who triggered closure\n var oldCreatedByHr = current.getValue('u_created_by_hr');\n current.setValue('u_created_by_hr', 'system_calibration_close');\n _ewmLog(current.getTableName(), 'u_created_by_hr', oldCreatedByHr, current.getValue('u_created_by_hr'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_prf_notification_log", "documentkey": "97f4052d017d03103e48918ce4a0a6cc", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prf_notification_log", "documentkey": "97f4052d017d03103e48918ce4a0a6cc", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prf_review_record", "documentkey": "56e4052d017d03103e48918ce4a0a6eb", "fieldname": "u_state", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_prf_notification_log", "documentkey": "97f4052d017d03103e48918ce4a0a6cc", "fieldname": "u_review_record", "oldvalue": "", "newvalue": "PRR0001001"}, {"tablename": "u_prf_notification_log", "documentkey": "97f4052d017d03103e48918ce4a0a6cc", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_prf_notification_log", "documentkey": "97f4052d017d03103e48918ce4a0a6cc", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "17f4052d017d03103e48918ce4a0a6cb", "u_br_name": "publish_review_notify_and_goals", "u_table_name": "u_prf_notification_log", "u_field_name": "u_notification_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 09:54:29"}, {"sys_id": "5ff4052d017d03103e48918ce4a0a6cb", "u_br_name": "publish_review_notify_and_goals", "u_table_name": "u_prf_notification_log", "u_field_name": "u_delivery_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:54:29"}, {"sys_id": "97f4052d017d03103e48918ce4a0a6ca", "u_br_name": "publish_review_notify_and_goals", "u_table_name": "u_prf_notification_log", "u_field_name": "u_review_record", "u_old_value": "", "u_new_value": "PRR0001001", "u_error": "", "sys_created_on": "2026-06-30 09:54:29"}], "metadata": "{\"domain\": \"performance_review_cycle\", \"primary_table\": \"u_prf_review_record\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 1, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 6}"} {"tool_name": "insert_prf_review_record", "parameters": "{\"table_name\": \"u_prf_review_record\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"PRR0001001\", \"u_review_cycle\": {\"$lookup\": {\"table\": \"u_prf_review_cycle\", \"match\": {\"u_name\": \"2024 Annual Review Cycle\"}}}, \"u_employee\": {\"$lookup\": {\"table\": \"u_prf_employee\", \"match\": {\"u_employee_id\": \"EMP-20240001\"}}}, \"u_rating_scale\": {\"$lookup\": {\"table\": \"u_prf_rating_scale\", \"match\": {\"u_name\": \"Standard 5-Point Scale\"}}}, \"u_state\": \"1\", \"u_requires_calibration\": \"false\", \"u_self_assessment_score\": 3.5, \"u_manager_proposed_rating\": 3.0, \"u_final_rating\": 3.0, \"u_self_assessment_comments\": \"Initial self-assessment pending\", \"u_manager_evaluation_comments\": \"\"}}", "seed_data": null, "supporting_data": "{\"review_cycle_1\": {\"u_name\": \"2024 Annual Review Cycle\", \"u_department\": \"Engineering\", \"u_closed_on\": \"\", \"u_self_assessment_deadline\": \"2024-03-31\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:32:24\", \"sys_tags\": \"\", \"u_cycle_year\": \"2024\", \"sys_id\": \"316b55e501b143103e48918ce4a0a6a1\", \"u_description\": \"Annual performance review cycle for Engineering department\", \"sys_updated_by\": \"admin\", \"u_cycle_type\": \"1\", \"u_end_date\": \"2024-12-31\", \"sys_created_on\": \"2026-06-30 11:32:24\", \"u_start_date\": \"2024-01-01\", \"u_status\": \"2\", \"u_created_by_hr\": \"hr.admin\", \"u_manager_review_deadline\": \"2024-04-30\", \"sys_created_by\": \"admin\"}, \"employee_1\": {\"u_eligible_for_review\": \"true\", \"u_name\": \"Jane Doe\", \"u_department\": \"Engineering\", \"u_employment_status\": \"1\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-20240001\", \"sys_updated_on\": \"2026-06-30 11:32:24\", \"u_years_in_role\": \"4\", \"sys_tags\": \"\", \"u_performance_tier\": \"2\", \"sys_id\": \"716b55e501b143103e48918ce4a0a6ab\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:32:24\", \"u_hire_date\": \"2020-06-15\", \"u_bio_summary\": \"Mid-level software engineer with 4 years experience\", \"u_preferred_language\": \"English\", \"u_location\": \"San Francisco\", \"u_manager\": \"\", \"u_cost_center\": \"CC-ENG-001\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Software Engineer\"}, \"rating_scale_1\": {\"u_highest_tier_threshold\": \"4.5\", \"u_name\": \"Standard 5-Point Scale\", \"u_label_lowest\": \"Needs Improvement\", \"sys_mod_count\": \"0\", \"u_min_score\": \"1\", \"u_max_score\": \"5\", \"sys_updated_on\": \"2026-06-30 11:32:24\", \"sys_tags\": \"\", \"u_increment_step\": \"0.5\", \"u_lowest_tier_threshold\": \"2\", \"sys_id\": \"356b55e501b143103e48918ce4a0a6a4\", \"u_description\": \"Standard numeric rating scale for annual reviews\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:32:24\", \"u_active\": \"true\", \"u_scale_type\": \"1\", \"sys_created_by\": \"admin\", \"u_label_highest\": \"Exceptional\"}}", "schema": "{\"u_prf_review_record\": {\"u_number\": {\"type\": \"str\"}, \"u_review_cycle\": {\"FK\": \"u_prf_review_cycle\"}, \"u_employee\": {\"FK\": \"u_prf_employee\"}, \"u_rating_scale\": {\"FK\": \"u_prf_rating_scale\"}, \"u_state\": {\"type\": \"str\"}, \"u_self_assessment_score\": {\"type\": \"decimal\"}, \"u_self_assessment_comments\": {\"type\": \"str\"}, \"u_self_assessment_submitted_on\": {\"type\": \"str\"}, \"u_manager_proposed_rating\": {\"type\": \"decimal\"}, \"u_manager_evaluation_comments\": {\"type\": \"str\"}, \"u_manager_evaluation_submitted_on\": {\"type\": \"str\"}, \"u_final_rating\": {\"type\": \"decimal\"}, \"u_published_on\": {\"type\": \"str\"}, \"u_requires_calibration\": {\"type\": \"bool\"}, \"u_hr_override_reason\": {\"type\": \"str\"}}, \"u_prf_review_cycle\": {\"u_name\": {\"type\": \"str\"}, \"u_cycle_year\": {\"type\": \"int\"}, \"u_cycle_type\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_self_assessment_deadline\": {\"type\": \"str\"}, \"u_manager_review_deadline\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_created_by_hr\": {\"type\": \"str\"}}, \"u_prf_employee\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_prf_employee\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_eligible_for_review\": {\"type\": \"bool\"}, \"u_preferred_language\": {\"type\": \"str\"}, \"u_performance_tier\": {\"type\": \"str\"}, \"u_bio_summary\": {\"type\": \"str\"}, \"u_years_in_role\": {\"type\": \"decimal\"}}, \"u_prf_rating_scale\": {\"u_name\": {\"type\": \"str\"}, \"u_min_score\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_lowest_tier_threshold\": {\"type\": \"decimal\"}, \"u_highest_tier_threshold\": {\"type\": \"decimal\"}, \"u_increment_step\": {\"type\": \"decimal\"}, \"u_scale_type\": {\"type\": \"str\"}, \"u_label_lowest\": {\"type\": \"str\"}, \"u_label_highest\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}}, \"u_prf_employee_goal\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_goal_title\": {\"type\": \"str\"}, \"u_goal_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_target_date\": {\"type\": \"str\"}, \"u_weight_percent\": {\"type\": \"decimal\"}, \"u_employee_achievement_notes\": {\"type\": \"str\"}, \"u_self_score\": {\"type\": \"decimal\"}, \"u_manager_score\": {\"type\": \"decimal\"}, \"u_completion_status\": {\"type\": \"str\"}, \"u_approved_by_manager\": {\"type\": \"bool\"}}, \"u_prf_calibration_session\": {\"u_review_cycle\": {\"FK\": \"u_prf_review_cycle\"}, \"u_session_name\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_facilitator_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_department_scope\": {\"type\": \"str\"}, \"u_session_notes\": {\"type\": \"str\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_total_nominees\": {\"type\": \"int\"}, \"u_consensus_reached\": {\"type\": \"bool\"}, \"u_location_or_link\": {\"type\": \"str\"}}, \"u_prf_calibration_nominee\": {\"u_calibration_session\": {\"FK\": \"u_prf_calibration_session\"}, \"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_nomination_reason\": {\"type\": \"str\"}, \"u_pre_calibration_rating\": {\"type\": \"decimal\"}, \"u_post_calibration_rating\": {\"type\": \"decimal\"}, \"u_rating_adjusted\": {\"type\": \"bool\"}, \"u_adjustment_justification\": {\"type\": \"str\"}, \"u_discussion_notes\": {\"type\": \"str\"}, \"u_outcome_status\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_nominated_on\": {\"type\": \"str\"}}, \"u_prf_feedback_entry\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_feedback_type\": {\"type\": \"str\"}, \"u_provider_name\": {\"type\": \"str\"}, \"u_provider_role\": {\"type\": \"str\"}, \"u_strengths_comments\": {\"type\": \"str\"}, \"u_improvement_comments\": {\"type\": \"str\"}, \"u_overall_score\": {\"type\": \"decimal\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_anonymous\": {\"type\": \"bool\"}, \"u_visibility\": {\"type\": \"str\"}, \"u_acknowledged_by_employee\": {\"type\": \"bool\"}}, \"u_prf_notification_log\": {\"u_review_cycle\": {\"FK\": \"u_prf_review_cycle\"}, \"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_sent_on\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_triggered_by_state\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}}, \"u_prf_hr_action_log\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_performed_on\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_previous_rating\": {\"type\": \"decimal\"}, \"u_new_rating\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "init_review_defaults_create_goal", "fires_on_table": "u_prf_review_record", "filter_condition": "u_state=1^u_requires_calibration=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Initialize self-assessment score to 0 on the new review record ---\n var oldSelfScore = current.getValue('u_self_assessment_score');\n current.setValue('u_self_assessment_score', 0);\n _ewmLog('u_prf_review_record', 'u_self_assessment_score', oldSelfScore, current.getValue('u_self_assessment_score'), '');\n\n // --- 2. Initialize manager proposed rating to 0 ---\n var oldMgrRating = current.getValue('u_manager_proposed_rating');\n current.setValue('u_manager_proposed_rating', 0);\n _ewmLog('u_prf_review_record', 'u_manager_proposed_rating', oldMgrRating, current.getValue('u_manager_proposed_rating'), '');\n\n // --- 3. Initialize final rating to 0 ---\n var oldFinalRating = current.getValue('u_final_rating');\n current.setValue('u_final_rating', 0);\n _ewmLog('u_prf_review_record', 'u_final_rating', oldFinalRating, current.getValue('u_final_rating'), '');\n\n // --- 4. Create a default Performance goal for this review record ---\n var gr = new GlideRecord('u_prf_employee_goal');\n gr.initialize();\n gr.setValue('u_review_record', current.getUniqueValue());\n gr.setValue('u_goal_title', 'Core Performance Objectives');\n gr.setValue('u_category', '1');\n gr.setValue('u_weight_percent', 100);\n gr.setValue('u_completion_status', '1');\n gr.setValue('u_approved_by_manager', 'false');\n _ewmLog('u_prf_employee_goal', 'u_goal_title', '', 'Core Performance Objectives', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "goal_insert_init_feedback_notify", "fires_on_table": "u_prf_employee_goal", "filter_condition": "u_category=1^u_completion_status=1^u_weight_percentISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a notification log entry for the new performance goal\n var grNotif = new GlideRecord('u_prf_notification_log');\n grNotif.initialize();\n grNotif.setValue('u_review_record', current.getValue('u_review_record'));\n _ewmLog('u_prf_notification_log', 'u_review_record', '', current.getValue('u_review_record'), '');\n grNotif.setValue('u_notification_type', '2');\n _ewmLog('u_prf_notification_log', 'u_notification_type', '', '2', '');\n grNotif.setValue('u_subject', 'New Performance Goal Created');\n _ewmLog('u_prf_notification_log', 'u_subject', '', 'New Performance Goal Created', '');\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_prf_notification_log', 'u_delivery_status', '', '1', '');\n grNotif.setValue('u_recipient_name', 'Employee');\n _ewmLog('u_prf_notification_log', 'u_recipient_name', '', 'Employee', '');\n grNotif.setValue('u_message_body', 'A performance goal has been added to your review record. Please review and begin tracking progress.');\n _ewmLog('u_prf_notification_log', 'u_message_body', '', 'A performance goal has been added to your review record. Please review and begin tracking progress.', '');\n grNotif.setValue('u_triggered_by_state', 'goal_insert');\n _ewmLog('u_prf_notification_log', 'u_triggered_by_state', '', 'goal_insert', '');\n grNotif.setValue('u_retry_count', 0);\n _ewmLog('u_prf_notification_log', 'u_retry_count', '', '0', '');\n grNotif.setValue('u_acknowledged', 'false');\n _ewmLog('u_prf_notification_log', 'u_acknowledged', '', 'false', '');\n try {\n var r1 = grNotif.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a feedback entry to solicit peer feedback for this review\n var grFb = new GlideRecord('u_prf_feedback_entry');\n grFb.initialize();\n grFb.setValue('u_review_record', current.getValue('u_review_record'));\n _ewmLog('u_prf_feedback_entry', 'u_review_record', '', current.getValue('u_review_record'), '');\n grFb.setValue('u_feedback_type', '1');\n _ewmLog('u_prf_feedback_entry', 'u_feedback_type', '', '1', '');\n grFb.setValue('u_provider_name', 'Pending Assignment');\n _ewmLog('u_prf_feedback_entry', 'u_provider_name', '', 'Pending Assignment', '');\n grFb.setValue('u_visibility', '2');\n _ewmLog('u_prf_feedback_entry', 'u_visibility', '', '2', '');\n grFb.setValue('u_anonymous', 'false');\n _ewmLog('u_prf_feedback_entry', 'u_anonymous', '', 'false', '');\n grFb.setValue('u_acknowledged_by_employee', 'false');\n _ewmLog('u_prf_feedback_entry', 'u_acknowledged_by_employee', '', 'false', '');\n try {\n var r2 = grFb.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grFb.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Update the parent review record to initialize requires_calibration\n var rrSysId = current.getValue('u_review_record');\n if (rrSysId) {\n var grRR = new GlideRecord('u_prf_review_record');\n grRR.addQuery('sys_id', rrSysId);\n grRR.query();\n if (grRR.next()) {\n var oldCal = grRR.getValue('u_requires_calibration');\n grRR.setValue('u_requires_calibration', 'false');\n _ewmLog('u_prf_review_record', 'u_requires_calibration', oldCal, 'false', '');\n try {\n var r3 = grRR.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grRR.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "peer_feedback_triggers_review_update", "fires_on_table": "u_prf_feedback_entry", "filter_condition": "u_feedback_type=1^u_visibility=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked review record: set requires_calibration and manager_evaluation_comments\n var rrSys = current.getValue('u_review_record');\n if (rrSys) {\n var gr = new GlideRecord('u_prf_review_record');\n gr.addQuery('sys_id', rrSys);\n gr.query();\n if (gr.next()) {\n var oldReqCal = gr.getValue('u_requires_calibration');\n gr.setValue('u_requires_calibration', 'true');\n _ewmLog('u_prf_review_record', 'u_requires_calibration', oldReqCal, gr.getValue('u_requires_calibration'), '');\n\n var oldMgrComments = gr.getValue('u_manager_evaluation_comments');\n gr.setValue('u_manager_evaluation_comments', 'Peer feedback received - pending manager review');\n _ewmLog('u_prf_review_record', 'u_manager_evaluation_comments', oldMgrComments, gr.getValue('u_manager_evaluation_comments'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a calibration nominee record linked to the review record\n if (rrSys) {\n var cn = new GlideRecord('u_prf_calibration_nominee');\n cn.initialize();\n cn.setValue('u_review_record', rrSys);\n _ewmLog('u_prf_calibration_nominee', 'u_review_record', '', rrSys, '');\n\n cn.setValue('u_nomination_reason', '4');\n _ewmLog('u_prf_calibration_nominee', 'u_nomination_reason', '', '4', '');\n\n try {\n var r2 = cn.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + cn.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "set_calibration_state_log_action", "fires_on_table": "u_prf_review_record", "filter_condition": "u_requires_calibrationCHANGESTOtrue^u_manager_evaluation_commentsISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set state to Calibration (4) on current review record\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '4');\n _ewmLog('u_prf_review_record', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Set manager_proposed_rating based on self_assessment_score\n var oldRating = current.getValue('u_manager_proposed_rating');\n var selfScore = current.getValue('u_self_assessment_score');\n var proposedRating = selfScore ? selfScore : '3.5';\n current.setValue('u_manager_proposed_rating', proposedRating);\n _ewmLog('u_prf_review_record', 'u_manager_proposed_rating', oldRating, current.getValue('u_manager_proposed_rating'), '');\n\n // 3. Set final_rating placeholder\n var oldFinal = current.getValue('u_final_rating');\n current.setValue('u_final_rating', proposedRating);\n _ewmLog('u_prf_review_record', 'u_final_rating', oldFinal, current.getValue('u_final_rating'), '');\n\n // 4. Insert HR Action Log entry to record the state advance\n var gr = new GlideRecord('u_prf_hr_action_log');\n gr.initialize();\n gr.setValue('u_review_record', current.getUniqueValue());\n _ewmLog('u_prf_hr_action_log', 'u_review_record', '', current.getUniqueValue(), '');\n gr.setValue('u_action_type', '3');\n _ewmLog('u_prf_hr_action_log', 'u_action_type', '', '3', '');\n gr.setValue('u_performed_by', 'system_calibration_trigger');\n _ewmLog('u_prf_hr_action_log', 'u_performed_by', '', 'system_calibration_trigger', '');\n gr.setValue('u_previous_state', oldState || '');\n _ewmLog('u_prf_hr_action_log', 'u_previous_state', '', oldState || '', '');\n gr.setValue('u_new_state', '4');\n _ewmLog('u_prf_hr_action_log', 'u_new_state', '', '4', '');\n gr.setValue('u_justification', 'Auto-advanced to Calibration because requires_calibration was set to true');\n _ewmLog('u_prf_hr_action_log', 'u_justification', '', 'Auto-advanced to Calibration because requires_calibration was set to true', '');\n gr.setValue('u_requires_secondary_approval', 'false');\n _ewmLog('u_prf_hr_action_log', 'u_requires_secondary_approval', '', 'false', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "log_calibration_on_hr_advance", "fires_on_table": "u_prf_hr_action_log", "filter_condition": "u_action_type=3^u_requires_secondary_approval=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n var reviewRecRef = current.getValue('u_review_record');\n var newState = current.getValue('u_new_state') || 'Calibration';\n var performedBy = current.getValue('u_performed_by') || 'HR System';\n\n // Look up the review record to get the review cycle reference\n var rrGr = new GlideRecord('u_prf_review_record');\n var cycleRef = '';\n if (rrGr.get(reviewRecRef)) {\n cycleRef = rrGr.getValue('u_review_cycle') || '';\n }\n\n // Insert a new calibration session for secondary approval tracking\n var gr = new GlideRecord('u_prf_calibration_session');\n gr.initialize();\n\n gr.setValue('u_review_cycle', cycleRef);\n _ewmLog('u_prf_calibration_session', 'u_review_cycle', '', cycleRef, '');\n\n gr.setValue('u_session_name', 'HR Advance Calibration - ' + newState);\n _ewmLog('u_prf_calibration_session', 'u_session_name', '', 'HR Advance Calibration - ' + newState, '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_prf_calibration_session', 'u_status', '', '1', '');\n\n gr.setValue('u_facilitator_name', performedBy);\n _ewmLog('u_prf_calibration_session', 'u_facilitator_name', '', performedBy, '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_calibration_session_on_insert", "fires_on_table": "u_prf_calibration_session", "filter_condition": "u_status=1^u_consensus_reached=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // Set default session notes for newly scheduled calibration sessions\n var oldNotes = current.getValue('u_session_notes');\n current.setValue('u_session_notes', 'Auto-initialized calibration session pending facilitator review');\n _ewmLog('u_prf_calibration_session', 'u_session_notes', oldNotes, current.getValue('u_session_notes'), '');\n\n // Default total nominees to 0\n var oldNominees = current.getValue('u_total_nominees');\n current.setValue('u_total_nominees', '0');\n _ewmLog('u_prf_calibration_session', 'u_total_nominees', oldNominees, current.getValue('u_total_nominees'), '');\n\n // Set department scope default\n var oldScope = current.getValue('u_department_scope');\n current.setValue('u_department_scope', 'All Departments');\n _ewmLog('u_prf_calibration_session', 'u_department_scope', oldScope, current.getValue('u_department_scope'), '');\n\n // Set location or link default\n var oldLocation = current.getValue('u_location_or_link');\n current.setValue('u_location_or_link', 'https://meet.company.com/calibration');\n _ewmLog('u_prf_calibration_session', 'u_location_or_link', oldLocation, current.getValue('u_location_or_link'), '');\n\n // Set facilitator name if empty\n var oldFacilitator = current.getValue('u_facilitator_name');\n current.setValue('u_facilitator_name', 'HR Calibration Team');\n _ewmLog('u_prf_calibration_session', 'u_facilitator_name', oldFacilitator, current.getValue('u_facilitator_name'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_prf_employee_goal", "documentkey": "3a7b19e501b143103e48918ce4a0a6b0", "fieldname": "u_review_record", "oldvalue": "", "newvalue": "ba7b55e501b143103e48918ce4a0a608"}, {"tablename": "u_prf_notification_log", "documentkey": "ba7b19e501b143103e48918ce4a0a6b6", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prf_review_record", "documentkey": "ba7b55e501b143103e48918ce4a0a608", "fieldname": "u_requires_calibration", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prf_notification_log", "documentkey": "ba7b19e501b143103e48918ce4a0a6b6", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prf_feedback_entry", "documentkey": "b27b19e501b143103e48918ce4a0a6bb", "fieldname": "u_anonymous", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prf_review_record", "documentkey": "ba7b55e501b143103e48918ce4a0a608", "fieldname": "u_number", "oldvalue": "", "newvalue": "PRR0001001"}, {"tablename": "u_prf_employee_goal", "documentkey": "3a7b19e501b143103e48918ce4a0a6b0", "fieldname": "u_category", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prf_calibration_nominee", "documentkey": 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\"u_final_rating\": {\"type\": \"decimal\"}, \"u_published_on\": {\"type\": \"str\"}, \"u_requires_calibration\": {\"type\": \"bool\"}, \"u_hr_override_reason\": {\"type\": \"str\"}}, \"u_prf_review_cycle\": {\"u_name\": {\"type\": \"str\"}, \"u_cycle_year\": {\"type\": \"int\"}, \"u_cycle_type\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_self_assessment_deadline\": {\"type\": \"str\"}, \"u_manager_review_deadline\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_closed_on\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_created_by_hr\": {\"type\": \"str\"}}, \"u_prf_employee\": {\"u_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_manager\": {\"FK\": \"u_prf_employee\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_eligible_for_review\": {\"type\": \"bool\"}, \"u_preferred_language\": {\"type\": \"str\"}, \"u_performance_tier\": {\"type\": \"str\"}, \"u_bio_summary\": {\"type\": \"str\"}, \"u_years_in_role\": {\"type\": \"decimal\"}}, \"u_prf_rating_scale\": {\"u_name\": {\"type\": \"str\"}, \"u_min_score\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_lowest_tier_threshold\": {\"type\": \"decimal\"}, \"u_highest_tier_threshold\": {\"type\": \"decimal\"}, \"u_increment_step\": {\"type\": \"decimal\"}, \"u_scale_type\": {\"type\": \"str\"}, \"u_label_lowest\": {\"type\": \"str\"}, \"u_label_highest\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}}, \"u_prf_employee_goal\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_goal_title\": {\"type\": \"str\"}, \"u_goal_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_target_date\": {\"type\": \"str\"}, \"u_weight_percent\": {\"type\": \"decimal\"}, \"u_employee_achievement_notes\": {\"type\": \"str\"}, \"u_self_score\": {\"type\": \"decimal\"}, \"u_manager_score\": {\"type\": \"decimal\"}, \"u_completion_status\": {\"type\": \"str\"}, \"u_approved_by_manager\": {\"type\": \"bool\"}}, \"u_prf_calibration_session\": {\"u_review_cycle\": {\"FK\": \"u_prf_review_cycle\"}, \"u_session_name\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_facilitator_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_department_scope\": {\"type\": \"str\"}, \"u_session_notes\": {\"type\": \"str\"}, \"u_completed_on\": {\"type\": \"str\"}, \"u_total_nominees\": {\"type\": \"int\"}, \"u_consensus_reached\": {\"type\": \"bool\"}, \"u_location_or_link\": {\"type\": \"str\"}}, \"u_prf_calibration_nominee\": {\"u_calibration_session\": {\"FK\": \"u_prf_calibration_session\"}, \"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_nomination_reason\": {\"type\": \"str\"}, \"u_pre_calibration_rating\": {\"type\": \"decimal\"}, \"u_post_calibration_rating\": {\"type\": \"decimal\"}, \"u_rating_adjusted\": {\"type\": \"bool\"}, \"u_adjustment_justification\": {\"type\": \"str\"}, \"u_discussion_notes\": {\"type\": \"str\"}, \"u_outcome_status\": {\"type\": \"str\"}, \"u_reviewed_by\": {\"type\": \"str\"}, \"u_nominated_on\": {\"type\": \"str\"}}, \"u_prf_feedback_entry\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_feedback_type\": {\"type\": \"str\"}, \"u_provider_name\": {\"type\": \"str\"}, \"u_provider_role\": {\"type\": \"str\"}, \"u_strengths_comments\": {\"type\": \"str\"}, \"u_improvement_comments\": {\"type\": \"str\"}, \"u_overall_score\": {\"type\": \"decimal\"}, \"u_submitted_on\": {\"type\": \"str\"}, \"u_anonymous\": {\"type\": \"bool\"}, \"u_visibility\": {\"type\": \"str\"}, \"u_acknowledged_by_employee\": {\"type\": \"bool\"}}, \"u_prf_notification_log\": {\"u_review_cycle\": {\"FK\": \"u_prf_review_cycle\"}, \"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_message_body\": {\"type\": \"str\"}, \"u_sent_on\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_triggered_by_state\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}}, \"u_prf_hr_action_log\": {\"u_review_record\": {\"FK\": \"u_prf_review_record\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_performed_on\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_previous_rating\": {\"type\": \"decimal\"}, \"u_new_rating\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "finalize_review_on_approved_publish", "fires_on_table": "u_prf_review_record", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set final_rating from manager_proposed_rating on current record\n var oldFinal = current.getValue('u_final_rating');\n current.setValue('u_final_rating', current.getValue('u_manager_proposed_rating'));\n _ewmLog('u_prf_review_record', 'u_final_rating', oldFinal, current.getValue('u_final_rating'), '');\n\n // 2. Set published_on to current date/time\n var oldPub = current.getValue('u_published_on');\n var nowStr = new GlideDateTime().getDisplayValue();\n current.setValue('u_published_on', nowStr);\n _ewmLog('u_prf_review_record', 'u_published_on', oldPub, current.getValue('u_published_on'), '');\n\n // 3. Update the employee record: set performance_tier to Senior and eligible_for_review to false\n var empRef = current.getValue('u_employee');\n if (empRef) {\n var empGr = new GlideRecord('u_prf_employee');\n empGr.addQuery('sys_id', empRef);\n empGr.query();\n if (empGr.next()) {\n var oldTier = empGr.getValue('u_performance_tier');\n empGr.setValue('u_performance_tier', '3');\n _ewmLog('u_prf_employee', 'u_performance_tier', oldTier, empGr.getValue('u_performance_tier'), '');\n\n var oldElig = empGr.getValue('u_eligible_for_review');\n empGr.setValue('u_eligible_for_review', 'false');\n _ewmLog('u_prf_employee', 'u_eligible_for_review', oldElig, empGr.getValue('u_eligible_for_review'), '');\n\n try {\n var r1 = empGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_prf_employee: ' + empGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 4. Update all employee goals linked to this review record: set completion_status to Completed\n var goalGr = new GlideRecord('u_prf_employee_goal');\n goalGr.addQuery('u_review_record', current.getUniqueValue());\n goalGr.query();\n while (goalGr.next()) {\n var oldStatus = goalGr.getValue('u_completion_status');\n goalGr.setValue('u_completion_status', '3');\n _ewmLog('u_prf_employee_goal', 'u_completion_status', oldStatus, goalGr.getValue('u_completion_status'), '');\n try {\n var r2 = goalGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_prf_employee_goal: ' + goalGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "goal_done_create_review_snapshot", "fires_on_table": "u_prf_employee_goal", "filter_condition": "u_completion_statusCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_prf_review_record');\n gr.initialize();\n\n gr.setValue('u_state', '1');\n _ewmLog('u_prf_review_record', 'u_state', '', '1', '');\n\n gr.setValue('u_self_assessment_score', '0');\n _ewmLog('u_prf_review_record', 'u_self_assessment_score', '', '0', '');\n\n gr.setValue('u_self_assessment_comments', 'Auto-created from completed goal: ' + current.getValue('u_goal_title'));\n _ewmLog('u_prf_review_record', 'u_self_assessment_comments', '', 'Auto-created from completed goal: ' + current.getValue('u_goal_title'), '');\n\n gr.setValue('u_requires_calibration', 'true');\n _ewmLog('u_prf_review_record', 'u_requires_calibration', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_cycle_on_calib_review_insert", "fires_on_table": "u_prf_review_record", "filter_condition": "u_state=1^u_requires_calibration=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n var cycleRef = current.getValue('u_review_cycle');\n if (!cycleRef) return;\n\n var gr = new GlideRecord('u_prf_review_cycle');\n gr.addQuery('sys_id', cycleRef);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_prf_review_cycle', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldDesc = gr.getValue('u_description');\n gr.setValue('u_description', 'Cycle activated by calibration-required review record');\n _ewmLog('u_prf_review_cycle', 'u_description', oldDesc, gr.getValue('u_description'), '');\n\n var oldDept = gr.getValue('u_department');\n gr.setValue('u_department', 'Cross-Functional');\n _ewmLog('u_prf_review_cycle', 'u_department', oldDept, gr.getValue('u_department'), '');\n\n var oldCreatedBy = gr.getValue('u_created_by_hr');\n gr.setValue('u_created_by_hr', 'system_auto');\n _ewmLog('u_prf_review_cycle', 'u_created_by_hr', oldCreatedBy, gr.getValue('u_created_by_hr'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "cycle_active_set_deadline_and_session", "fires_on_table": "u_prf_review_cycle", "filter_condition": "u_statusCHANGESTO2^u_cycle_type=1^u_departmentISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current review cycle fields (before-BR self-loop: use setValue, no update call) ---\n // Set the manager review deadline to the end date when cycle becomes Active for Annual cycles\n var oldDeadline = current.getValue('u_manager_review_deadline');\n current.setValue('u_manager_review_deadline', current.getValue('u_end_date'));\n _ewmLog('u_prf_review_cycle', 'u_manager_review_deadline', oldDeadline, current.getValue('u_manager_review_deadline'), '');\n\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Annual cycle activated for ' + current.getValue('u_department'));\n _ewmLog('u_prf_review_cycle', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n // --- 2. Update related calibration sessions for this cycle ---\n var gr = new GlideRecord('u_prf_calibration_session');\n gr.addQuery('u_review_cycle', current.getUniqueValue());\n gr.addQuery('u_status', '1');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_prf_calibration_session', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldNotes = gr.getValue('u_session_notes');\n gr.setValue('u_session_notes', 'Auto-activated with cycle for ' + current.getValue('u_department'));\n _ewmLog('u_prf_calibration_session', 'u_session_notes', oldNotes, gr.getValue('u_session_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "calib_in_progress_update_nominees", "fires_on_table": "u_prf_calibration_session", "filter_condition": "u_statusCHANGESTO2^u_consensus_reached=false", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update all calibration nominees linked to this session to Pending status\n var grNom = new GlideRecord('u_prf_calibration_nominee');\n grNom.addQuery('u_calibration_session', current.getUniqueValue());\n grNom.query();\n while (grNom.next()) {\n var oldOutcome = grNom.getValue('u_outcome_status');\n grNom.setValue('u_outcome_status', '1');\n _ewmLog('u_prf_calibration_nominee', 'u_outcome_status', oldOutcome, grNom.getValue('u_outcome_status'), '');\n\n var oldNotes = grNom.getValue('u_discussion_notes');\n grNom.setValue('u_discussion_notes', 'Calibration session now in progress - awaiting discussion');\n _ewmLog('u_prf_calibration_nominee', 'u_discussion_notes', oldNotes, grNom.getValue('u_discussion_notes'), '');\n\n var oldReviewed = grNom.getValue('u_reviewed_by');\n grNom.setValue('u_reviewed_by', current.getValue('u_facilitator_name'));\n _ewmLog('u_prf_calibration_nominee', 'u_reviewed_by', oldReviewed, grNom.getValue('u_reviewed_by'), '');\n\n try {\n var r1 = grNom.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grNom.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Log notifications for the facilitator about session start\n var grNotif = new GlideRecord('u_prf_notification_log');\n grNotif.initialize();\n grNotif.setValue('u_review_cycle', current.getValue('u_review_cycle'));\n _ewmLog('u_prf_notification_log', 'u_review_cycle', '', current.getValue('u_review_cycle'), '');\n\n grNotif.setValue('u_notification_type', '5');\n _ewmLog('u_prf_notification_log', 'u_notification_type', '', '5', '');\n\n grNotif.setValue('u_recipient_name', current.getValue('u_facilitator_name'));\n _ewmLog('u_prf_notification_log', 'u_recipient_name', '', current.getValue('u_facilitator_name'), '');\n\n grNotif.setValue('u_subject', 'Calibration Session In Progress: ' + current.getValue('u_session_name'));\n _ewmLog('u_prf_notification_log', 'u_subject', '', 'Calibration Session In Progress: ' + current.getValue('u_session_name'), '');\n\n grNotif.setValue('u_message_body', 'The calibration session has started. Please review all nominees and facilitate rating discussions.');\n _ewmLog('u_prf_notification_log', 'u_message_body', '', 'The calibration session has started. Please review all nominees and facilitate rating discussions.', '');\n\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_prf_notification_log', 'u_delivery_status', '', '1', '');\n\n grNotif.setValue('u_retry_count', '0');\n _ewmLog('u_prf_notification_log', 'u_retry_count', '', '0', '');\n\n grNotif.setValue('u_triggered_by_state', 'Calibration In Progress');\n _ewmLog('u_prf_notification_log', 'u_triggered_by_state', '', 'Calibration In Progress', '');\n\n grNotif.setValue('u_acknowledged', 'false');\n _ewmLog('u_prf_notification_log', 'u_acknowledged', '', 'false', '');\n\n try {\n var r2 = grNotif.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "enrich_nominee_and_seed_goal", "fires_on_table": "u_prf_calibration_nominee", "filter_condition": "u_outcome_status=1", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Set pre_calibration_rating\n var old1 = current.getValue('u_pre_calibration_rating');\n current.setValue('u_pre_calibration_rating', '3.5');\n _ewmLog('u_prf_calibration_nominee', 'u_pre_calibration_rating', old1, current.getValue('u_pre_calibration_rating'), '');\n\n // 2. Set discussion_notes\n var old2 = current.getValue('u_discussion_notes');\n current.setValue('u_discussion_notes', 'Pending initial calibration panel review');\n _ewmLog('u_prf_calibration_nominee', 'u_discussion_notes', old2, current.getValue('u_discussion_notes'), '');\n\n // 3. Set reviewed_by\n var old3 = current.getValue('u_reviewed_by');\n current.setValue('u_reviewed_by', 'calibration_panel');\n _ewmLog('u_prf_calibration_nominee', 'u_reviewed_by', old3, current.getValue('u_reviewed_by'), '');\n\n // 4. Set rating_adjusted to false initially\n var old4 = current.getValue('u_rating_adjusted');\n current.setValue('u_rating_adjusted', 'false');\n _ewmLog('u_prf_calibration_nominee', 'u_rating_adjusted', old4, current.getValue('u_rating_adjusted'), '');\n\n // 5. Set adjustment_justification\n var old5 = current.getValue('u_adjustment_justification');\n current.setValue('u_adjustment_justification', 'Awaiting calibration outcome');\n _ewmLog('u_prf_calibration_nominee', 'u_adjustment_justification', old5, current.getValue('u_adjustment_justification'), '');\n\n // Insert a development goal for the employee linked to this nominee's review record\n var gr = new GlideRecord('u_prf_employee_goal');\n gr.initialize();\n gr.setValue('u_review_record', current.getValue('u_review_record'));\n _ewmLog('u_prf_employee_goal', 'u_review_record', '', current.getValue('u_review_record'), '');\n gr.setValue('u_goal_title', 'Post-Calibration Development Plan');\n _ewmLog('u_prf_employee_goal', 'u_goal_title', '', 'Post-Calibration Development Plan', '');\n gr.setValue('u_category', '2');\n _ewmLog('u_prf_employee_goal', 'u_category', '', '2', '');\n gr.setValue('u_completion_status', '1');\n _ewmLog('u_prf_employee_goal', 'u_completion_status', '', '1', '');\n gr.setValue('u_weight_percent', '15');\n _ewmLog('u_prf_employee_goal', 'u_weight_percent', '', '15', '');\n gr.setValue('u_goal_description', 'Auto-created goal for calibration nominee development tracking');\n _ewmLog('u_prf_employee_goal', 'u_goal_description', '', 'Auto-created goal for calibration nominee development tracking', '');\n gr.setValue('u_approved_by_manager', 'false');\n _ewmLog('u_prf_employee_goal', 'u_approved_by_manager', '', 'false', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "init_goal_defaults_on_insert", "fires_on_table": "u_prf_employee_goal", "filter_condition": "u_category=2^u_completion_status=1^u_approved_by_manager=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-insert BR on u_prf_employee_goal:\n // When a new Development goal is inserted with status Not Started and not yet\n // manager-approved, auto-populate sensible defaults for weight, target date,\n // self_score, manager_score, and achievement notes.\n\n // 1. Set default weight percent to 25\n var oldWeight = current.getValue('u_weight_percent');\n current.setValue('u_weight_percent', '25');\n _ewmLog('u_prf_employee_goal', 'u_weight_percent', oldWeight, current.getValue('u_weight_percent'), '');\n\n // 2. Set default target date to 2025-12-31\n var oldTarget = current.getValue('u_target_date');\n current.setValue('u_target_date', '2025-12-31');\n _ewmLog('u_prf_employee_goal', 'u_target_date', oldTarget, current.getValue('u_target_date'), '');\n\n // 3. Set default self_score to 0\n var oldSelfScore = current.getValue('u_self_score');\n current.setValue('u_self_score', '0');\n _ewmLog('u_prf_employee_goal', 'u_self_score', oldSelfScore, current.getValue('u_self_score'), '');\n\n // 4. Set default manager_score to 0\n var oldMgrScore = current.getValue('u_manager_score');\n current.setValue('u_manager_score', '0');\n _ewmLog('u_prf_employee_goal', 'u_manager_score', oldMgrScore, current.getValue('u_manager_score'), '');\n\n // 5. Set default achievement notes\n var oldNotes = current.getValue('u_employee_achievement_notes');\n current.setValue('u_employee_achievement_notes', 'Pending employee input');\n _ewmLog('u_prf_employee_goal', 'u_employee_achievement_notes', oldNotes, current.getValue('u_employee_achievement_notes'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_prf_review_record", "documentkey": "08db1d2901b143103e48918ce4a0a67d", "fieldname": "u_final_rating", "oldvalue": "0", "newvalue": "4.5"}, {"tablename": "u_prf_employee", "documentkey": "ffcb1d2901b143103e48918ce4a0a674", "fieldname": "u_eligible_for_review", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_prf_review_record", "documentkey": "08db1d2901b143103e48918ce4a0a67d", "fieldname": "u_state", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_prf_employee", "documentkey": "ffcb1d2901b143103e48918ce4a0a674", "fieldname": "u_performance_tier", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_prf_review_record", "documentkey": "08db1d2901b143103e48918ce4a0a67d", "fieldname": "u_published_on", "oldvalue": "", "newvalue": "2026-06-30 04:34:32"}], "ewm_logs": [{"sys_id": "09eb1d2901b143103e48918ce4a0a64e", "u_br_name": "finalize_review_on_approved_publish", "u_table_name": "u_prf_employee", "u_field_name": "u_performance_tier", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:34:32"}, {"sys_id": "8deb1d2901b143103e48918ce4a0a64c", "u_br_name": "finalize_review_on_approved_publish", "u_table_name": "u_prf_review_record", "u_field_name": "u_final_rating", "u_old_value": "0", "u_new_value": "4.5", "u_error": "", "sys_created_on": "2026-06-30 11:34:32"}, {"sys_id": "8deb1d2901b143103e48918ce4a0a64d", "u_br_name": "finalize_review_on_approved_publish", "u_table_name": "u_prf_review_record", "u_field_name": "u_published_on", "u_old_value": "", "u_new_value": "2026-06-30 04:34:32", "u_error": "", "sys_created_on": "2026-06-30 11:34:32"}, {"sys_id": "c9ebdd2901b143103e48918ce4a0a65e", "u_br_name": "finalize_review_on_approved_publish", "u_table_name": "u_prf_employee", "u_field_name": "u_eligible_for_review", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:34:32"}], "metadata": "{\"domain\": \"performance_review_cycle\", \"primary_table\": \"u_prf_review_record\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 5}"} {"tool_name": "update_pex_exception_request", "parameters": "{\"table_name\": \"u_pex_exception_request\", \"operation\": \"update\", \"fields\": {\"u_status\": \"5\", \"u_approval_date\": \"2025-07-15\"}}", "seed_data": "{\"u_number\": \"PEX0010042\", \"u_expiration_date\": \"2025-09-01\", \"u_submission_date\": \"2025-06-01\", \"u_title\": \"Temporary bypass of encryption requirement for legacy migration\", \"sys_mod_count\": \"2\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 10:48:04\", \"sys_tags\": \"\", \"u_scope_description\": \"High-risk exception approved - full scope review required\", \"sys_id\": \"4b211565013143103e48918ce4a0a6cb\", \"u_description\": \"Request to temporarily exempt the legacy ERP data migration pipeline from encryption-at-rest requirements during the 90-day migration window.\", \"u_business_justification\": \"The legacy ERP system does not support AES-256 encryption at rest. A compensating network segmentation control will be in place during migration.\", \"u_denial_reason\": \"\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:47:43\", \"u_policy\": \"87211565013143103e48918ce4a0a6bd\", \"u_status\": \"5\", \"sys_created_by\": \"admin\", \"u_approval_date\": \"2025-07-15\", \"u_requires_senior_approval\": \"true\"}", "supporting_data": "{\"policy_security_01\": {\"u_name\": \"Data Encryption Standards Policy\", \"u_max_exception_duration_days\": \"90\", \"u_regulatory_reference\": \"NIST SP 800-53 SC-28\", \"u_effective_date\": \"2024-01-15\", \"u_version\": \"2.1\", \"sys_mod_count\": \"0\", \"u_requires_compensating_control\": \"true\", \"sys_updated_on\": \"2026-06-30 10:47:43\", \"sys_tags\": \"\", \"u_category\": \"1\", \"sys_id\": \"87211565013143103e48918ce4a0a6bd\", \"u_description\": \"Mandates encryption at rest and in transit for all sensitive data assets.\", \"u_inherent_risk_level\": \"3\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:47:43\", \"u_active\": \"true\", \"u_policy_number\": \"POL-SEC-2024-042\", \"u_exception_approval_threshold\": \"2\", \"sys_created_by\": \"admin\", \"u_review_date\": \"2025-01-15\"}, \"approver_group_senior\": {\"u_notes\": \"Requires quorum of 2 senior approvers for high-risk exceptions.\", \"u_delegate_group\": \"\", \"u_sla_hours\": \"48\", \"u_escalation_hours\": \"72\", \"u_approval_quorum\": \"2\", \"sys_mod_count\": \"0\", \"u_group_name\": \"Senior Security Exception Board\", \"u_is_senior_group\": \"true\", \"sys_updated_on\": \"2026-06-30 10:47:43\", \"sys_tags\": \"\", \"sys_id\": \"c3211565013143103e48918ce4a0a6c8\", \"u_group_description\": \"Senior approver group for high-risk security policy exceptions.\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:47:43\", \"u_min_risk_level\": \"3\", \"u_active\": \"true\", \"sys_created_by\": \"admin\", \"u_policy_category\": \"1\"}, \"pgm_mapping_01\": {\"u_notes\": \"Mandatory senior review for high-risk security exceptions.\", \"u_effective_date\": \"2024-01-15\", \"u_is_mandatory\": \"true\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:47:43\", \"sys_tags\": \"\", \"u_approver_group\": \"c3211565013143103e48918ce4a0a6c8\", \"u_routing_order\": \"1\", \"sys_id\": \"83215565013143103e48918ce4a0a656\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:47:43\", \"u_active\": \"true\", \"u_override_allowed\": \"false\", \"u_risk_threshold\": \"3\", \"u_policy\": \"87211565013143103e48918ce4a0a6bd\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\", \"u_parallel_approval\": \"false\"}}", "schema": "{\"u_pex_exception_request\": {\"u_number\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_pex_policy\"}, \"u_requested_by\": {\"FK\": \"sys_user\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_business_justification\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_expiration_date\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_requires_senior_approval\": {\"type\": \"bool\"}}, \"u_pex_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_policy_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_inherent_risk_level\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_max_exception_duration_days\": {\"type\": \"int\"}, \"u_requires_compensating_control\": {\"type\": \"bool\"}, \"u_exception_approval_threshold\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}}, \"u_pex_risk_assessment\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_assessed_by\": {\"FK\": \"sys_user\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_likelihood_score\": {\"type\": \"int\"}, \"u_impact_score\": {\"type\": \"int\"}, \"u_residual_risk_score\": {\"type\": \"decimal\"}, \"u_residual_risk_level\": {\"type\": \"str\"}, \"u_threat_description\": {\"type\": \"str\"}, \"u_vulnerability_description\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_assessment_notes\": {\"type\": \"str\"}, \"u_completed\": {\"type\": \"bool\"}}, \"u_pex_compensating_control\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_control_name\": {\"type\": \"str\"}, \"u_control_description\": {\"type\": \"str\"}, \"u_control_type\": {\"type\": \"str\"}, \"u_implementation_date\": {\"type\": \"str\"}, \"u_effectiveness_rating\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_accepted_date\": {\"type\": \"str\"}, \"u_review_frequency\": {\"type\": \"int\"}, \"u_last_review_date\": {\"type\": \"str\"}, \"u_control_status\": {\"type\": \"str\"}}, \"u_pex_approver_group\": {\"u_group_name\": {\"type\": \"str\"}, \"u_group_description\": {\"type\": \"str\"}, \"u_policy_category\": {\"type\": \"str\"}, \"u_min_risk_level\": {\"type\": \"str\"}, \"u_is_senior_group\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_sla_hours\": {\"type\": \"int\"}, \"u_escalation_hours\": {\"type\": \"int\"}, \"u_approval_quorum\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_delegate_group\": {\"FK\": \"u_pex_approver_group\"}}, \"u_pex_approval_decision\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_approver_group\": {\"FK\": \"u_pex_approver_group\"}, \"u_approver\": {\"FK\": \"sys_user\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_conditions_imposed\": {\"type\": \"str\"}, \"u_is_senior_decision\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}}, \"u_pex_notification\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_sent_timestamp\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_body_summary\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_triggered_by_event\": {\"type\": \"str\"}}, \"u_pex_exception_renewal\": {\"u_original_exception\": {\"FK\": \"u_pex_exception_request\"}, \"u_renewed_exception\": {\"FK\": \"u_pex_exception_request\"}, \"u_renewal_date\": {\"type\": \"str\"}, \"u_renewal_justification\": {\"type\": \"str\"}, \"u_risk_change_description\": {\"type\": \"str\"}, \"u_renewal_status\": {\"type\": \"str\"}, \"u_requested_new_expiry\": {\"type\": \"str\"}, \"u_approved_new_expiry\": {\"type\": \"str\"}, \"u_renewal_number\": {\"type\": \"int\"}, \"u_controls_still_effective\": {\"type\": \"bool\"}, \"u_reviewer_notes\": {\"type\": \"str\"}}, \"u_pex_audit_log\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_performed_by\": {\"FK\": \"sys_user\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_action_notes\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}}, \"u_pex_policy_group_map\": {\"u_policy\": {\"FK\": \"u_pex_policy\"}, \"u_approver_group\": {\"FK\": \"u_pex_approver_group\"}, \"u_risk_threshold\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_routing_order\": {\"type\": \"int\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_override_allowed\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_parallel_approval\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "pex_approved_audit_and_notify", "fires_on_table": "u_pex_exception_request", "filter_condition": "u_statusCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry recording the status change to Approved\n var auditGr = new GlideRecord('u_pex_audit_log');\n auditGr.initialize();\n auditGr.setValue('u_exception_request', current.getValue('u_number'));\n _ewmLog('u_pex_audit_log', 'u_exception_request', '', current.getValue('u_number'), '');\n auditGr.setValue('u_action_type', '1');\n _ewmLog('u_pex_audit_log', 'u_action_type', '', '1', '');\n var prevStatus = previous.getValue('u_status') || '';\n auditGr.setValue('u_previous_status', prevStatus);\n _ewmLog('u_pex_audit_log', 'u_previous_status', '', prevStatus, '');\n auditGr.setValue('u_new_status', '5');\n _ewmLog('u_pex_audit_log', 'u_new_status', '', '5', '');\n auditGr.setValue('u_action_notes', 'Exception request approved \\u2013 audit trail created automatically.');\n _ewmLog('u_pex_audit_log', 'u_action_notes', '', 'Exception request approved \\u2013 audit trail created automatically.', '');\n auditGr.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pex_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n try {\n var auditResult = auditGr.insert();\n if (!auditResult) { _ewmLog('','','','', 'GR insert failed: ' + auditGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a decision notification to the requester\n var notifGr = new GlideRecord('u_pex_notification');\n notifGr.initialize();\n notifGr.setValue('u_exception_request', current.getValue('u_number'));\n _ewmLog('u_pex_notification', 'u_exception_request', '', current.getValue('u_number'), '');\n notifGr.setValue('u_notification_type', '3');\n _ewmLog('u_pex_notification', 'u_notification_type', '', '3', '');\n notifGr.setValue('u_subject', 'Exception Request ' + current.getValue('u_number') + ' Approved');\n _ewmLog('u_pex_notification', 'u_subject', '', 'Exception Request ' + current.getValue('u_number') + ' Approved', '');\n notifGr.setValue('u_body_summary', 'Your policy exception request has been approved. Please ensure compensating controls are documented before the exception becomes active.');\n _ewmLog('u_pex_notification', 'u_body_summary', '', 'Your policy exception request has been approved. Please ensure compensating controls are documented before the exception becomes active.', '');\n notifGr.setValue('u_delivery_status', '1');\n _ewmLog('u_pex_notification', 'u_delivery_status', '', '1', '');\n notifGr.setValue('u_retry_count', 0);\n _ewmLog('u_pex_notification', 'u_retry_count', '', '0', '');\n notifGr.setValue('u_acknowledged', 'false');\n _ewmLog('u_pex_notification', 'u_acknowledged', '', 'false', '');\n notifGr.setValue('u_triggered_by_event', 'status_change_to_approved');\n _ewmLog('u_pex_notification', 'u_triggered_by_event', '', 'status_change_to_approved', '');\n try {\n var notifResult = notifGr.insert();\n if (!notifResult) { _ewmLog('','','','', 'GR insert failed: ' + notifGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "approved_high_risk_create_controls_dec", "fires_on_table": "u_pex_exception_request", "filter_condition": "u_statusCHANGESTO5^u_risk_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // ---------------------------------------------------------------\n // 1. Insert a compensating control record for the approved high-risk exception\n // ---------------------------------------------------------------\n var cc = new GlideRecord('u_pex_compensating_control');\n cc.initialize();\n cc.setValue('u_exception_request', current.getUniqueValue());\n cc.setValue('u_control_name', 'Mandatory High-Risk Compensating Control');\n _ewmLog('u_pex_compensating_control', 'u_control_name', '', 'Mandatory High-Risk Compensating Control', '');\n cc.setValue('u_control_description', 'Auto-generated compensating control for high-risk approved exception ' + current.getValue('u_number'));\n _ewmLog('u_pex_compensating_control', 'u_control_description', '', cc.getValue('u_control_description'), '');\n cc.setValue('u_control_type', '1');\n _ewmLog('u_pex_compensating_control', 'u_control_type', '', '1', '');\n cc.setValue('u_control_status', '1');\n _ewmLog('u_pex_compensating_control', 'u_control_status', '', '1', '');\n cc.setValue('u_effectiveness_rating', '3');\n _ewmLog('u_pex_compensating_control', 'u_effectiveness_rating', '', '3', '');\n try {\n var ccResult = cc.insert();\n if (!ccResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_pex_compensating_control: ' + cc.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // ---------------------------------------------------------------\n // 2. Create pending approval decision records for matching approver groups\n // ---------------------------------------------------------------\n var pgm = new GlideRecord('u_pex_policy_group_map');\n pgm.addQuery('u_policy', current.getValue('u_policy'));\n pgm.addQuery('u_active', 'true');\n pgm.query();\n var createdDecision = false;\n while (pgm.next()) {\n var ad = new GlideRecord('u_pex_approval_decision');\n ad.initialize();\n ad.setValue('u_exception_request', current.getUniqueValue());\n _ewmLog('u_pex_approval_decision', 'u_exception_request', '', current.getUniqueValue(), '');\n ad.setValue('u_approver_group', pgm.getValue('u_approver_group'));\n _ewmLog('u_pex_approval_decision', 'u_approver_group', '', pgm.getValue('u_approver_group'), '');\n ad.setValue('u_decision', '1');\n _ewmLog('u_pex_approval_decision', 'u_decision', '', '1', '');\n ad.setValue('u_is_senior_decision', current.getValue('u_requires_senior_approval') == 'true' ? 'true' : 'false');\n _ewmLog('u_pex_approval_decision', 'u_is_senior_decision', '', ad.getValue('u_is_senior_decision'), '');\n ad.setValue('u_decision_notes', 'Auto-created upon approval of high-risk exception ' + current.getValue('u_number'));\n _ewmLog('u_pex_approval_decision', 'u_decision_notes', '', ad.getValue('u_decision_notes'), '');\n try {\n var adResult = ad.insert();\n if (!adResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_pex_approval_decision: ' + ad.getLastErrorMessage());\n } else {\n createdDecision = true;\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n // If no mapping found, still create a default decision record\n if (!createdDecision) {\n var adDef = new GlideRecord('u_pex_approval_decision');\n adDef.initialize();\n adDef.setValue('u_exception_request', current.getUniqueValue());\n _ewmLog('u_pex_approval_decision', 'u_exception_request', '', current.getUniqueValue(), '');\n adDef.setValue('u_decision', '1');\n _ewmLog('u_pex_approval_decision', 'u_decision', '', '1', '');\n adDef.setValue('u_is_senior_decision', 'true');\n _ewmLog('u_pex_approval_decision', 'u_is_senior_decision', '', 'true', '');\n adDef.setValue('u_decision_notes', 'Default senior decision record for high-risk exception ' + current.getValue('u_number'));\n _ewmLog('u_pex_approval_decision', 'u_decision_notes', '', adDef.getValue('u_decision_notes'), '');\n try {\n var adDefResult = adDef.insert();\n if (!adDefResult) {\n _ewmLog('', '', '', '', 'GR insert failed on default u_pex_approval_decision: ' + adDef.getLastErrorMessage());\n }\n } catch (e3) {\n _ewmLog('', '', '', '', e3.message || String(e3));\n }\n }\n\n})(current, previous);"}, {"name": "pex_approved_init_artifacts", "fires_on_table": "u_pex_exception_request", "filter_condition": "u_statusCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var reqSysId = current.getUniqueValue();\n var reqNumber = current.getValue('u_number') || '';\n var prevStatus = previous.getValue('u_status') || '';\n\n // 1. Insert Risk Assessment placeholder for post-approval evaluation\n var grRA = new GlideRecord('u_pex_risk_assessment');\n grRA.initialize();\n grRA.setValue('u_exception_request', reqSysId);\n _ewmLog('u_pex_risk_assessment', 'u_exception_request', '', reqSysId, '');\n\n grRA.setValue('u_likelihood_score', 0);\n _ewmLog('u_pex_risk_assessment', 'u_likelihood_score', '', '0', '');\n\n grRA.setValue('u_impact_score', 0);\n _ewmLog('u_pex_risk_assessment', 'u_impact_score', '', '0', '');\n\n grRA.setValue('u_residual_risk_level', '1');\n _ewmLog('u_pex_risk_assessment', 'u_residual_risk_level', '', '1', '');\n\n grRA.setValue('u_completed', 'false');\n _ewmLog('u_pex_risk_assessment', 'u_completed', '', 'false', '');\n\n grRA.setValue('u_assessment_notes', 'Auto-created on approval of ' + reqNumber);\n _ewmLog('u_pex_risk_assessment', 'u_assessment_notes', '', 'Auto-created on approval of ' + reqNumber, '');\n\n try {\n var rRA = grRA.insert();\n if (!rRA) { _ewmLog('','','','', 'GR insert failed: ' + grRA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert Notification - Approval Confirmation\n var grNotif = new GlideRecord('u_pex_notification');\n grNotif.initialize();\n grNotif.setValue('u_exception_request', reqSysId);\n _ewmLog('u_pex_notification', 'u_exception_request', '', reqSysId, '');\n\n grNotif.setValue('u_notification_type', '3');\n _ewmLog('u_pex_notification', 'u_notification_type', '', '3', '');\n\n grNotif.setValue('u_subject', 'Exception Request ' + reqNumber + ' Approved');\n _ewmLog('u_pex_notification', 'u_subject', '', 'Exception Request ' + reqNumber + ' Approved', '');\n\n grNotif.setValue('u_body_summary', 'Your policy exception request ' + reqNumber + ' has been approved and is now active.');\n _ewmLog('u_pex_notification', 'u_body_summary', '', 'Your policy exception request ' + reqNumber + ' has been approved and is now active.', '');\n\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_pex_notification', 'u_delivery_status', '', '1', '');\n\n grNotif.setValue('u_triggered_by_event', 'status_change_to_approved');\n _ewmLog('u_pex_notification', 'u_triggered_by_event', '', 'status_change_to_approved', '');\n\n try {\n var rN = grNotif.insert();\n if (!rN) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert Audit Log entry for approval\n var grAudit = new GlideRecord('u_pex_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_exception_request', reqSysId);\n _ewmLog('u_pex_audit_log', 'u_exception_request', '', reqSysId, '');\n\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_pex_audit_log', 'u_action_type', '', '1', '');\n\n grAudit.setValue('u_previous_status', prevStatus);\n _ewmLog('u_pex_audit_log', 'u_previous_status', '', prevStatus, '');\n\n grAudit.setValue('u_new_status', '5');\n _ewmLog('u_pex_audit_log', 'u_new_status', '', '5', '');\n\n grAudit.setValue('u_action_notes', 'Exception request approved - artifacts initialized');\n _ewmLog('u_pex_audit_log', 'u_action_notes', '', 'Exception request approved - artifacts initialized', '');\n\n grAudit.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pex_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n\n try {\n var rA = grAudit.insert();\n if (!rA) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "pex_approved_high_risk_set_defaults", "fires_on_table": "u_pex_exception_request", "filter_condition": "u_statusCHANGESTO5^u_risk_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var reqSysId = current.getUniqueValue();\n var reqNumber = current.getValue('u_number') || '';\n var prevStatus = previous.getValue('u_status') || '';\n\n // --- 1. Update the current record to ensure requires_senior_approval is true for high-risk approved exceptions ---\n var grUpdate = new GlideRecord('u_pex_exception_request');\n if (grUpdate.get(reqSysId)) {\n var oldSenior = grUpdate.getValue('u_requires_senior_approval');\n grUpdate.setValue('u_requires_senior_approval', 'true');\n _ewmLog('u_pex_exception_request', 'u_requires_senior_approval', oldSenior, 'true', '');\n\n var oldScope = grUpdate.getValue('u_scope_description');\n grUpdate.setValue('u_scope_description', 'High-risk exception approved - full scope review required');\n _ewmLog('u_pex_exception_request', 'u_scope_description', oldScope, 'High-risk exception approved - full scope review required', '');\n\n try {\n var rUpd = grUpdate.update();\n if (!rUpd) { _ewmLog('','','','', 'GR update failed: ' + grUpdate.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- 2. Insert an audit log entry for the high-risk approval ---\n var grAudit = new GlideRecord('u_pex_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_exception_request', reqSysId);\n _ewmLog('u_pex_audit_log', 'u_exception_request', '', reqSysId, '');\n\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_pex_audit_log', 'u_action_type', '', '1', '');\n\n grAudit.setValue('u_previous_status', prevStatus);\n _ewmLog('u_pex_audit_log', 'u_previous_status', '', prevStatus, '');\n\n grAudit.setValue('u_new_status', '5');\n _ewmLog('u_pex_audit_log', 'u_new_status', '', '5', '');\n\n grAudit.setValue('u_action_notes', 'High-risk exception request approved with status Approved - senior approval flagged');\n _ewmLog('u_pex_audit_log', 'u_action_notes', '', 'High-risk exception request approved with status Approved - senior approval flagged', '');\n\n grAudit.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pex_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // --- 3. Insert a notification for the high-risk approval ---\n var grNotif = new GlideRecord('u_pex_notification');\n grNotif.initialize();\n grNotif.setValue('u_exception_request', reqSysId);\n _ewmLog('u_pex_notification', 'u_exception_request', '', reqSysId, '');\n\n grNotif.setValue('u_notification_type', '3');\n _ewmLog('u_pex_notification', 'u_notification_type', '', '3', '');\n\n grNotif.setValue('u_subject', 'High-Risk Exception Request ' + reqNumber + ' Approved');\n _ewmLog('u_pex_notification', 'u_subject', '', 'High-Risk Exception Request ' + reqNumber + ' Approved', '');\n\n grNotif.setValue('u_body_summary', 'A high-risk policy exception request has been approved and requires senior oversight and compensating controls.');\n _ewmLog('u_pex_notification', 'u_body_summary', '', 'A high-risk policy exception request has been approved and requires senior oversight and compensating controls.', '');\n\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_pex_notification', 'u_delivery_status', '', '1', '');\n\n grNotif.setValue('u_retry_count', '0');\n _ewmLog('u_pex_notification', 'u_retry_count', '', '0', '');\n\n grNotif.setValue('u_triggered_by_event', 'high_risk_approved');\n _ewmLog('u_pex_notification', 'u_triggered_by_event', '', 'high_risk_approved', '');\n\n try {\n var rNotif = grNotif.insert();\n if (!rNotif) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "pex_approved_high_risk_post_actions", "fires_on_table": "u_pex_exception_request", "filter_condition": "u_statusCHANGESTO5^u_risk_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update all existing risk assessments for this request to mark completed ---\n var grRA = new GlideRecord('u_pex_risk_assessment');\n grRA.addQuery('u_exception_request', current.getUniqueValue());\n grRA.query();\n while (grRA.next()) {\n var oldCompleted = grRA.getValue('u_completed');\n grRA.setValue('u_completed', 'true');\n _ewmLog('u_pex_risk_assessment', 'u_completed', oldCompleted, grRA.getValue('u_completed'), '');\n\n var oldNotes = grRA.getValue('u_assessment_notes');\n grRA.setValue('u_assessment_notes', 'Auto-finalized upon high-risk exception approval');\n _ewmLog('u_pex_risk_assessment', 'u_assessment_notes', oldNotes, grRA.getValue('u_assessment_notes'), '');\n\n try {\n var rRA = grRA.update();\n if (!rRA) { _ewmLog('','','','', 'GR update failed: ' + grRA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- 2. Insert audit log entry for the approval of a high-risk exception ---\n var grAL = new GlideRecord('u_pex_audit_log');\n grAL.initialize();\n grAL.setValue('u_exception_request', current.getUniqueValue());\n _ewmLog('u_pex_audit_log', 'u_exception_request', '', current.getUniqueValue(), '');\n\n grAL.setValue('u_action_type', '1');\n _ewmLog('u_pex_audit_log', 'u_action_type', '', '1', '');\n\n var prevStatus = previous.getValue('u_status') || '';\n grAL.setValue('u_previous_status', prevStatus);\n _ewmLog('u_pex_audit_log', 'u_previous_status', '', prevStatus, '');\n\n grAL.setValue('u_new_status', '5');\n _ewmLog('u_pex_audit_log', 'u_new_status', '', '5', '');\n\n grAL.setValue('u_action_notes', 'High-risk exception request approved - risk level 3');\n _ewmLog('u_pex_audit_log', 'u_action_notes', '', 'High-risk exception request approved - risk level 3', '');\n\n grAL.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pex_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n\n try {\n var rAL = grAL.insert();\n if (!rAL) { _ewmLog('','','','', 'GR insert failed: ' + grAL.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pex_audit_log", "documentkey": "48415565013143103e48918ce4a0a62d", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:48:03"}, {"tablename": "u_pex_exception_request", "documentkey": "4b211565013143103e48918ce4a0a6cb", "fieldname": "u_status", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_pex_audit_log", "documentkey": "48415565013143103e48918ce4a0a62d", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pex_exception_request", "documentkey": "4b211565013143103e48918ce4a0a6cb", "fieldname": "u_approval_date", "oldvalue": "", "newvalue": "2025-07-15"}, {"tablename": "u_pex_audit_log", "documentkey": "48415565013143103e48918ce4a0a62d", "fieldname": "u_action_notes", "oldvalue": "", "newvalue": "Exception request approved \u2013 audit trail created automatically."}, {"tablename": "u_pex_audit_log", "documentkey": "48415565013143103e48918ce4a0a62d", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_pex_audit_log", "documentkey": "48415565013143103e48918ce4a0a62d", "fieldname": "u_exception_request", "oldvalue": "", "newvalue": "PEX0010042"}, {"tablename": "u_pex_audit_log", "documentkey": "48415565013143103e48918ce4a0a62d", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pex_notification", "documentkey": "0c419965013143103e48918ce4a0a67e", "fieldname": "u_subject", "oldvalue": "", "newvalue": "Exception Request PEX0010042 Approved"}, {"tablename": "u_pex_compensating_control", "documentkey": "0c419965013143103e48918ce4a0a682", "fieldname": "u_control_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pex_approval_decision", "documentkey": "0c419965013143103e48918ce4a0a686", "fieldname": "u_decision_notes", "oldvalue": "", "newvalue": "Auto-created upon approval of high-risk exception PEX0010042"}, {"tablename": "u_pex_notification", "documentkey": "0c419965013143103e48918ce4a0a67e", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pex_compensating_control", "documentkey": "0c419965013143103e48918ce4a0a682", "fieldname": "u_exception_request", "oldvalue": "", "newvalue": "4b211565013143103e48918ce4a0a6cb"}, {"tablename": "u_pex_approval_decision", "documentkey": "0c419965013143103e48918ce4a0a686", "fieldname": "u_approver_group", "oldvalue": "", "newvalue": "c3211565013143103e48918ce4a0a6c8"}, {"tablename": "u_pex_audit_log", "documentkey": "08419965013143103e48918ce4a0a6b2", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:48:04"}, {"tablename": "u_pex_notification", "documentkey": "1c419965013143103e48918ce4a0a6bf", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pex_audit_log", "documentkey": "dc419965013143103e48918ce4a0a6c3", "fieldname": "u_action_notes", "oldvalue": "", "newvalue": "Exception request approved - artifacts initialized"}, {"tablename": "u_pex_notification", "documentkey": "90419965013143103e48918ce4a0a6b7", "fieldname": "u_triggered_by_event", "oldvalue": "", "newvalue": "high_risk_approved"}, {"tablename": "u_pex_notification", "documentkey": "1c419965013143103e48918ce4a0a6bf", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pex_audit_log", "documentkey": "dc419965013143103e48918ce4a0a6c3", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pex_risk_assessment", "documentkey": "94419965013143103e48918ce4a0a6bb", "fieldname": "u_completed", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_pex_notification", "documentkey": "90419965013143103e48918ce4a0a6b7", "fieldname": "u_body_summary", "oldvalue": "", "newvalue": "A high-risk policy exception request has been approved and requires senior oversight and compensating controls."}, {"tablename": "u_pex_audit_log", "documentkey": "14419965013143103e48918ce4a0a6ca", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:48:04"}, {"tablename": "u_pex_risk_assessment", "documentkey": "94419965013143103e48918ce4a0a6bb", "fieldname": "u_impact_score", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pex_notification", "documentkey": "0c419965013143103e48918ce4a0a67e", "fieldname": "u_triggered_by_event", "oldvalue": "", "newvalue": "status_change_to_approved"}, {"tablename": "u_pex_compensating_control", "documentkey": "0c419965013143103e48918ce4a0a682", "fieldname": "u_control_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pex_approval_decision", "documentkey": "0c419965013143103e48918ce4a0a686", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pex_notification", "documentkey": "0c419965013143103e48918ce4a0a67e", "fieldname": "u_body_summary", "oldvalue": "", "newvalue": "Your policy exception request has been approved. Please ensure compensating controls are documented before the exception becomes active."}, {"tablename": "u_pex_compensating_control", "documentkey": "0c419965013143103e48918ce4a0a682", "fieldname": "u_review_frequency", "oldvalue": "", "newvalue": "90"}, {"tablename": "u_pex_approval_decision", "documentkey": "0c419965013143103e48918ce4a0a686", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pex_exception_request", "documentkey": "4b211565013143103e48918ce4a0a6cb", "fieldname": "u_scope_description", "oldvalue": "Legacy ERP data migration pipeline in datacenter DC-EAST-02.", "newvalue": "High-risk exception approved - full scope review required"}, {"tablename": "u_pex_audit_log", "documentkey": "08419965013143103e48918ce4a0a6b2", "fieldname": "u_action_notes", "oldvalue": "", "newvalue": "High-risk exception request approved with status Approved - senior approval flagged"}, {"tablename": "u_pex_audit_log", "documentkey": "08419965013143103e48918ce4a0a6b2", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pex_notification", "documentkey": "1c419965013143103e48918ce4a0a6bf", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pex_audit_log", "documentkey": "dc419965013143103e48918ce4a0a6c3", "fieldname": "u_exception_request", "oldvalue": "", "newvalue": "4b211565013143103e48918ce4a0a6cb"}, {"tablename": "u_pex_notification", "documentkey": "90419965013143103e48918ce4a0a6b7", "fieldname": "u_exception_request", "oldvalue": "", "newvalue": "4b211565013143103e48918ce4a0a6cb"}, {"tablename": "u_pex_audit_log", "documentkey": "dc419965013143103e48918ce4a0a6c3", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_pex_risk_assessment", "documentkey": "94419965013143103e48918ce4a0a6bb", "fieldname": "u_assessment_notes", "oldvalue": "Auto-created on approval of PEX0010042", "newvalue": "Auto-finalized upon 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\"u_performed_by\": {\"FK\": \"sys_user\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_action_notes\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}}, \"u_pex_policy_group_map\": {\"u_policy\": {\"FK\": \"u_pex_policy\"}, \"u_approver_group\": {\"FK\": \"u_pex_approver_group\"}, \"u_risk_threshold\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_routing_order\": {\"type\": \"int\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_override_allowed\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_parallel_approval\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "approved_high_risk_audit_and_notify", "fires_on_table": "u_pex_exception_request", "filter_condition": "u_statusCHANGESTO5^u_risk_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert audit log entry for the approval status change\n var grAudit = new GlideRecord('u_pex_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_exception_request', current.getUniqueValue());\n _ewmLog('u_pex_audit_log', 'u_exception_request', '', current.getUniqueValue(), '');\n\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_pex_audit_log', 'u_action_type', '', '1', '');\n\n var prevStatus = previous.getValue('u_status') || '';\n grAudit.setValue('u_previous_status', prevStatus);\n _ewmLog('u_pex_audit_log', 'u_previous_status', '', prevStatus, '');\n\n grAudit.setValue('u_new_status', '5');\n _ewmLog('u_pex_audit_log', 'u_new_status', '', '5', '');\n\n grAudit.setValue('u_action_notes', 'High-risk exception request approved');\n _ewmLog('u_pex_audit_log', 'u_action_notes', '', 'High-risk exception request approved', '');\n\n grAudit.setValue('u_action_timestamp', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pex_audit_log', 'u_action_timestamp', '', new GlideDateTime().getDisplayValue(), '');\n\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert notification record for the approval decision\n var grNotif = new GlideRecord('u_pex_notification');\n grNotif.initialize();\n grNotif.setValue('u_exception_request', current.getUniqueValue());\n _ewmLog('u_pex_notification', 'u_exception_request', '', current.getUniqueValue(), '');\n\n grNotif.setValue('u_notification_type', '3');\n _ewmLog('u_pex_notification', 'u_notification_type', '', '3', '');\n\n grNotif.setValue('u_subject', 'Exception Request ' + current.getValue('u_number') + ' Approved');\n _ewmLog('u_pex_notification', 'u_subject', '', 'Exception Request ' + current.getValue('u_number') + ' Approved', '');\n\n grNotif.setValue('u_body_summary', 'High-risk exception request has been approved. Compensating controls required before activation.');\n _ewmLog('u_pex_notification', 'u_body_summary', '', 'High-risk exception request has been approved. Compensating controls required before activation.', '');\n\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_pex_notification', 'u_delivery_status', '', '1', '');\n\n grNotif.setValue('u_triggered_by_event', 'status_change_to_approved');\n _ewmLog('u_pex_notification', 'u_triggered_by_event', '', 'status_change_to_approved', '');\n\n try {\n var rNotif = grNotif.insert();\n if (!rNotif) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "notif_update_on_audit_status_review", "fires_on_table": "u_pex_audit_log", "filter_condition": "u_action_type=1^u_new_status=5", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n var exReqId = current.getValue('u_exception_request');\n if (!exReqId) return;\n\n var gr = new GlideRecord('u_pex_notification');\n gr.addQuery('u_exception_request', exReqId);\n gr.addQuery('u_delivery_status', '1');\n gr.query();\n while (gr.next()) {\n var oldType = gr.getValue('u_notification_type');\n gr.setValue('u_notification_type', '2');\n _ewmLog('u_pex_notification', 'u_notification_type', oldType, gr.getValue('u_notification_type'), '');\n\n var oldSubject = gr.getValue('u_subject');\n gr.setValue('u_subject', 'Exception Under Review - Approval Requested');\n _ewmLog('u_pex_notification', 'u_subject', oldSubject, gr.getValue('u_subject'), '');\n\n var oldBody = gr.getValue('u_body_summary');\n gr.setValue('u_body_summary', 'The exception request is now under review. An approval decision is required.');\n _ewmLog('u_pex_notification', 'u_body_summary', oldBody, gr.getValue('u_body_summary'), '');\n\n var oldStatus = gr.getValue('u_delivery_status');\n gr.setValue('u_delivery_status', '2');\n _ewmLog('u_pex_notification', 'u_delivery_status', oldStatus, gr.getValue('u_delivery_status'), '');\n\n var oldRetry = gr.getValue('u_retry_count');\n gr.setValue('u_retry_count', 0);\n _ewmLog('u_pex_notification', 'u_retry_count', oldRetry, gr.getValue('u_retry_count'), '');\n\n var oldEvent = gr.getValue('u_triggered_by_event');\n gr.setValue('u_triggered_by_event', 'audit_status_change_under_review');\n _ewmLog('u_pex_notification', 'u_triggered_by_event', oldEvent, gr.getValue('u_triggered_by_event'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "notif_sent_sync_assessments_ctrls", "fires_on_table": "u_pex_notification", "filter_condition": "u_delivery_status=2", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n var exReqId = current.getValue('u_exception_request');\n if (!exReqId) return;\n\n // 1. Update related risk assessments: mark recommended_action\n var grRA = new GlideRecord('u_pex_risk_assessment');\n grRA.addQuery('u_exception_request', exReqId);\n grRA.query();\n while (grRA.next()) {\n var oldAction = grRA.getValue('u_recommended_action');\n grRA.setValue('u_recommended_action', 'Notification delivered - awaiting stakeholder response');\n _ewmLog('u_pex_risk_assessment', 'u_recommended_action', oldAction, grRA.getValue('u_recommended_action'), '');\n try {\n var r1 = grRA.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grRA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update related compensating controls: set last_review_date to today\n var grCC = new GlideRecord('u_pex_compensating_control');\n grCC.addQuery('u_exception_request', exReqId);\n grCC.query();\n while (grCC.next()) {\n var oldReviewDate = grCC.getValue('u_last_review_date');\n var today = new GlideDateTime().getDate().toString();\n grCC.setValue('u_last_review_date', today);\n _ewmLog('u_pex_compensating_control', 'u_last_review_date', oldReviewDate, grCC.getValue('u_last_review_date'), '');\n try {\n var r2 = grCC.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCC.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update related approval decisions: set reminder_sent to true\n var grAD = new GlideRecord('u_pex_approval_decision');\n grAD.addQuery('u_exception_request', exReqId);\n grAD.addQuery('u_decision', '1'); // Pending decisions only\n grAD.query();\n while (grAD.next()) {\n var oldReminder = grAD.getValue('u_reminder_sent');\n grAD.setValue('u_reminder_sent', 'true');\n _ewmLog('u_pex_approval_decision', 'u_reminder_sent', oldReminder, grAD.getValue('u_reminder_sent'), '');\n try {\n var r3 = grAD.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grAD.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "ra_high_risk_update_policy_review", "fires_on_table": "u_pex_risk_assessment", "filter_condition": "u_completed=true^u_residual_risk_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var exReqSysId = current.getValue('u_exception_request');\n if (!exReqSysId) return;\n\n // Look up the exception request to find the linked policy\n var exReq = new GlideRecord('u_pex_exception_request');\n if (!exReq.get(exReqSysId)) return;\n\n var policySysId = exReq.getValue('u_policy');\n if (!policySysId) return;\n\n // Update the linked policy: flag for review, raise threshold, set review date, add regulatory note\n var gr = new GlideRecord('u_pex_policy');\n gr.addQuery('sys_id', policySysId);\n gr.query();\n if (gr.next()) {\n var oldThreshold = gr.getValue('u_exception_approval_threshold');\n gr.setValue('u_exception_approval_threshold', '2');\n _ewmLog('u_pex_policy', 'u_exception_approval_threshold', oldThreshold, gr.getValue('u_exception_approval_threshold'), '');\n\n var oldReqComp = gr.getValue('u_requires_compensating_control');\n gr.setValue('u_requires_compensating_control', 'true');\n _ewmLog('u_pex_policy', 'u_requires_compensating_control', oldReqComp, gr.getValue('u_requires_compensating_control'), '');\n\n var oldReviewDate = gr.getValue('u_review_date');\n var now = new GlideDateTime();\n now.addDaysLocalTime(30);\n var newReviewDate = now.getValue().substring(0, 10);\n gr.setValue('u_review_date', newReviewDate);\n _ewmLog('u_pex_policy', 'u_review_date', oldReviewDate, gr.getValue('u_review_date'), '');\n\n var oldRegRef = gr.getValue('u_regulatory_reference');\n gr.setValue('u_regulatory_reference', 'High residual risk detected - expedited review required');\n _ewmLog('u_pex_policy', 'u_regulatory_reference', oldRegRef, gr.getValue('u_regulatory_reference'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "policy_update_cascade_controls", "fires_on_table": "u_pex_policy", "filter_condition": "u_requires_compensating_control=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update compensating controls linked to exception requests for this policy\n // Set control_status to Implemented (2) for any Proposed controls\n var grCC = new GlideRecord('u_pex_compensating_control');\n grCC.addQuery('u_exception_request.u_policy', current.getUniqueValue());\n grCC.addQuery('u_control_status', '1');\n grCC.query();\n while (grCC.next()) {\n var oldStatus = grCC.getValue('u_control_status');\n grCC.setValue('u_control_status', '2');\n _ewmLog('u_pex_compensating_control', 'u_control_status', oldStatus, grCC.getValue('u_control_status'), '');\n try {\n var r1 = grCC.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCC.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update approver groups mapped to this policy - activate them\n var grAG = new GlideRecord('u_pex_approver_group');\n grAG.addQuery('sys_id', 'IN', (function() {\n var ids = [];\n var grMap = new GlideRecord('u_pex_policy_group_map');\n grMap.addQuery('u_policy', current.getUniqueValue());\n grMap.query();\n while (grMap.next()) {\n ids.push(grMap.getValue('u_approver_group'));\n }\n return ids.join(',');\n })());\n grAG.addQuery('u_active', 'false');\n grAG.query();\n while (grAG.next()) {\n var oldActive = grAG.getValue('u_active');\n grAG.setValue('u_active', 'true');\n _ewmLog('u_pex_approver_group', 'u_active', oldActive, grAG.getValue('u_active'), '');\n try {\n var r2 = grAG.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAG.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update policy-group mappings for this policy - set them active\n var grPGM = new GlideRecord('u_pex_policy_group_map');\n grPGM.addQuery('u_policy', current.getUniqueValue());\n grPGM.addQuery('u_active', 'false');\n grPGM.query();\n while (grPGM.next()) {\n var oldPgmActive = grPGM.getValue('u_active');\n grPGM.setValue('u_active', 'true');\n _ewmLog('u_pex_policy_group_map', 'u_active', oldPgmActive, grPGM.getValue('u_active'), '');\n try {\n var r3 = grPGM.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grPGM.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pex_audit_log", "documentkey": "2d7115a5013143103e48918ce4a0a610", "fieldname": "u_exception_request", "oldvalue": "", "newvalue": "a06151a5013143103e48918ce4a0a62b"}, {"tablename": "u_pex_audit_log", "documentkey": "2d7115a5013143103e48918ce4a0a610", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_pex_notification", "documentkey": "657115a5013143103e48918ce4a0a615", "fieldname": "u_subject", "oldvalue": "", "newvalue": "Exception Request PEX0001234 Approved"}, {"tablename": "u_pex_notification", "documentkey": "657115a5013143103e48918ce4a0a615", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pex_audit_log", "documentkey": "2d7115a5013143103e48918ce4a0a610", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pex_notification", "documentkey": "657115a5013143103e48918ce4a0a615", "fieldname": "u_triggered_by_event", "oldvalue": "", "newvalue": "status_change_to_approved"}, {"tablename": "u_pex_notification", "documentkey": "657115a5013143103e48918ce4a0a615", "fieldname": "u_body_summary", "oldvalue": "", "newvalue": "High-risk exception request has been approved. Compensating controls required before activation."}, {"tablename": "u_pex_audit_log", "documentkey": "2d7115a5013143103e48918ce4a0a610", "fieldname": "u_action_timestamp", "oldvalue": "", "newvalue": "2026-06-30 03:48:58"}, {"tablename": "u_pex_notification", "documentkey": "657115a5013143103e48918ce4a0a615", "fieldname": "u_exception_request", "oldvalue": "", "newvalue": "a06151a5013143103e48918ce4a0a62b"}, {"tablename": "u_pex_notification", "documentkey": "657115a5013143103e48918ce4a0a615", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pex_exception_request", "documentkey": "a06151a5013143103e48918ce4a0a62b", "fieldname": "u_status", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_pex_audit_log", "documentkey": "2d7115a5013143103e48918ce4a0a610", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pex_notification", "documentkey": "657115a5013143103e48918ce4a0a615", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pex_audit_log", "documentkey": "2d7115a5013143103e48918ce4a0a610", "fieldname": "u_action_notes", "oldvalue": "", "newvalue": "High-risk exception request approved"}, {"tablename": "u_pex_notification", "documentkey": "657115a5013143103e48918ce4a0a615", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pex_exception_request", "documentkey": "a06151a5013143103e48918ce4a0a62b", "fieldname": "u_approval_date", "oldvalue": "", "newvalue": "2024-11-20"}], "ewm_logs": [{"sys_id": "297115a5013143103e48918ce4a0a60e", "u_br_name": "approved_high_risk_audit_and_notify", "u_table_name": "u_pex_audit_log", "u_field_name": "u_previous_status", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "297115a5013143103e48918ce4a0a612", "u_br_name": "notif_update_on_audit_status_review", "u_table_name": "u_pex_notification", "u_field_name": "u_notification_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "2971dd65013143103e48918ce4a0a66f", "u_br_name": "approved_high_risk_audit_and_notify", "u_table_name": "u_pex_audit_log", "u_field_name": "u_exception_request", "u_old_value": "", "u_new_value": "a06151a5013143103e48918ce4a0a62b", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "2d7115a5013143103e48918ce4a0a614", "u_br_name": "notif_update_on_audit_status_review", "u_table_name": "u_pex_notification", "u_field_name": "u_triggered_by_event", "u_old_value": "", "u_new_value": "status_change_to_approved", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "617115a5013143103e48918ce4a0a60f", "u_br_name": "approved_high_risk_audit_and_notify", "u_table_name": "u_pex_audit_log", "u_field_name": "u_new_status", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "617115a5013143103e48918ce4a0a613", "u_br_name": "notif_update_on_audit_status_review", "u_table_name": "u_pex_notification", "u_field_name": "u_subject", "u_old_value": "", "u_new_value": "Exception Request PEX0001234 Approved", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "a97115a5013143103e48918ce4a0a60f", "u_br_name": "approved_high_risk_audit_and_notify", "u_table_name": "u_pex_audit_log", "u_field_name": "u_action_notes", "u_old_value": "", "u_new_value": "High-risk exception request approved", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "a97115a5013143103e48918ce4a0a613", "u_br_name": "notif_update_on_audit_status_review", "u_table_name": "u_pex_notification", "u_field_name": "u_body_summary", "u_old_value": "", "u_new_value": "High-risk exception request has been approved. Compensating controls required before activation.", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "e17115a5013143103e48918ce4a0a610", "u_br_name": "approved_high_risk_audit_and_notify", "u_table_name": "u_pex_audit_log", "u_field_name": "u_action_timestamp", "u_old_value": "", "u_new_value": "2026-06-30 03:48:58", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "e17115a5013143103e48918ce4a0a614", "u_br_name": "notif_update_on_audit_status_review", "u_table_name": "u_pex_notification", "u_field_name": "u_delivery_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "ed7115a5013143103e48918ce4a0a60d", "u_br_name": "approved_high_risk_audit_and_notify", "u_table_name": "u_pex_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}, {"sys_id": "ed7115a5013143103e48918ce4a0a611", "u_br_name": "notif_update_on_audit_status_review", "u_table_name": "u_pex_notification", "u_field_name": "u_exception_request", "u_old_value": "", "u_new_value": "a06151a5013143103e48918ce4a0a62b", "u_error": "", "sys_created_on": "2026-06-30 10:48:58"}], "metadata": "{\"domain\": \"policy_exception_management\", \"primary_table\": \"u_pex_exception_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 16}"} {"tool_name": "update_pex_exception_request", "parameters": "{\"table_name\": \"u_pex_exception_request\", \"operation\": \"update\", \"fields\": {\"u_status\": \"5\"}}", "seed_data": "{\"u_number\": \"PEX0012001\", \"u_expiration_date\": \"2025-03-31\", \"u_submission_date\": \"2024-10-01\", \"u_title\": \"Bypass MFA for Legacy System Integration\", \"sys_mod_count\": \"1\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 11:52:51\", \"sys_tags\": \"\", \"u_scope_description\": \"Applies to ERP service account connections from internal network only.\", \"sys_id\": \"540069a501f143103e48918ce4a0a696\", \"u_description\": \"Requesting temporary MFA bypass for legacy ERP integration during migration window.\", \"u_business_justification\": \"Legacy ERP system cannot support MFA; migration scheduled within 90 days.\", \"u_denial_reason\": \"\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:52:31\", \"u_policy\": \"\", \"u_status\": \"5\", \"sys_created_by\": \"admin\", \"u_approval_date\": \"2024-11-15\", \"u_requires_senior_approval\": \"true\"}", "supporting_data": "{\"seed_exception\": {\"u_number\": \"PEX0012001\", \"u_expiration_date\": \"2025-03-31\", \"u_submission_date\": \"2024-10-01\", \"u_title\": \"Bypass MFA for Legacy System Integration\", \"sys_mod_count\": \"0\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 11:52:31\", \"sys_tags\": \"\", \"u_scope_description\": \"Applies to ERP service account connections from internal network only.\", \"sys_id\": \"9c0069a501f143103e48918ce4a0a675\", \"u_description\": \"Requesting temporary MFA bypass for legacy ERP integration during migration window.\", \"u_business_justification\": \"Legacy ERP system cannot support MFA; migration scheduled within 90 days.\", \"u_denial_reason\": \"\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:52:31\", \"u_policy\": \"\", \"u_status\": \"4\", \"sys_created_by\": \"admin\", \"u_approval_date\": \"2024-11-15\", \"u_requires_senior_approval\": \"true\"}, \"risk_assess_1\": {\"u_residual_risk_score\": \"9\", \"u_completed\": \"false\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:52:31\", \"u_exception_request\": \"9c0069a501f143103e48918ce4a0a675\", \"u_vulnerability_description\": \"Lack of multi-factor authentication on legacy interface\", \"sys_tags\": \"\", \"u_impact_score\": \"3\", \"u_assessment_notes\": \"Initial assessment pending final approval decision\", \"sys_id\": \"d00069a501f143103e48918ce4a0a690\", \"u_residual_risk_level\": \"3\", \"sys_updated_by\": \"admin\", \"u_recommended_action\": \"Pending review\", \"sys_created_on\": \"2026-06-30 11:52:31\", \"u_likelihood_score\": \"3\", \"u_assessment_date\": \"2024-10-10\", \"u_threat_description\": \"Unauthorized access via unprotected service account\", \"sys_created_by\": \"admin\"}, \"approval_decision_1\": {\"u_override_reason\": \"\", \"u_decision_notes\": \"Awaiting final risk review\", \"u_due_date\": \"\", \"sys_mod_count\": \"0\", \"u_decision\": \"1\", \"sys_updated_on\": \"2026-06-30 11:52:31\", \"u_exception_request\": \"9c0069a501f143103e48918ce4a0a675\", \"sys_tags\": \"\", \"u_is_senior_decision\": \"true\", \"u_approver_group\": \"\", \"sys_id\": \"580069a501f143103e48918ce4a0a685\", \"u_decision_date\": \"\", \"sys_updated_by\": \"admin\", \"u_escalated\": \"false\", \"u_reminder_sent\": \"false\", \"sys_created_on\": \"2026-06-30 11:52:31\", \"u_conditions_imposed\": \"TBD pending risk assessment\", \"sys_created_by\": \"admin\", \"u_escalation_date\": \"\"}, \"approval_decision_2\": {\"u_override_reason\": \"\", \"u_decision_notes\": \"Secondary approver review pending\", \"u_due_date\": \"\", \"sys_mod_count\": \"0\", \"u_decision\": \"1\", \"sys_updated_on\": \"2026-06-30 11:52:31\", \"u_exception_request\": \"9c0069a501f143103e48918ce4a0a675\", \"sys_tags\": \"\", \"u_is_senior_decision\": \"false\", \"u_approver_group\": \"\", \"sys_id\": \"180069a501f143103e48918ce4a0a693\", \"u_decision_date\": \"\", \"sys_updated_by\": \"admin\", \"u_escalated\": \"false\", \"u_reminder_sent\": \"false\", \"sys_created_on\": \"2026-06-30 11:52:31\", \"u_conditions_imposed\": \"None yet\", \"sys_created_by\": \"admin\", \"u_escalation_date\": \"\"}, \"notif_pending_1\": {\"u_subject\": \"Approval Request for PEX0012001\", \"sys_mod_count\": \"0\", \"u_triggered_by_event\": \"approval_request\", \"sys_updated_on\": \"2026-06-30 11:52:31\", \"u_exception_request\": \"9c0069a501f143103e48918ce4a0a675\", \"sys_tags\": \"\", \"u_recipient_email\": \"approver@example.com\", \"sys_id\": \"980069a501f143103e48918ce4a0a688\", \"sys_updated_by\": \"admin\", \"u_retry_count\": \"0\", \"u_sent_timestamp\": \"\", \"u_notification_type\": \"2\", \"u_body_summary\": \"Please review exception request PEX0012001.\", \"u_delivery_status\": \"1\", \"sys_created_on\": \"2026-06-30 11:52:31\", \"u_recipient_name\": \"Jane Doe\", \"u_acknowledged\": \"false\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_pex_exception_request\": {\"u_number\": {\"type\": \"str\"}, \"u_policy\": {\"FK\": \"u_pex_policy\"}, \"u_requested_by\": {\"FK\": \"sys_user\"}, \"u_title\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_business_justification\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_expiration_date\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_denial_reason\": {\"type\": \"str\"}, \"u_requires_senior_approval\": {\"type\": \"bool\"}}, \"u_pex_policy\": {\"u_name\": {\"type\": \"str\"}, \"u_policy_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_inherent_risk_level\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_max_exception_duration_days\": {\"type\": \"int\"}, \"u_requires_compensating_control\": {\"type\": \"bool\"}, \"u_exception_approval_threshold\": {\"type\": \"str\"}, \"u_regulatory_reference\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}}, \"u_pex_risk_assessment\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_assessed_by\": {\"FK\": \"sys_user\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_likelihood_score\": {\"type\": \"int\"}, \"u_impact_score\": {\"type\": \"int\"}, \"u_residual_risk_score\": {\"type\": \"decimal\"}, \"u_residual_risk_level\": {\"type\": \"str\"}, \"u_threat_description\": {\"type\": \"str\"}, \"u_vulnerability_description\": {\"type\": \"str\"}, \"u_recommended_action\": {\"type\": \"str\"}, \"u_assessment_notes\": {\"type\": \"str\"}, \"u_completed\": {\"type\": \"bool\"}}, \"u_pex_compensating_control\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_control_name\": {\"type\": \"str\"}, \"u_control_description\": {\"type\": \"str\"}, \"u_control_type\": {\"type\": \"str\"}, \"u_implementation_date\": {\"type\": \"str\"}, \"u_effectiveness_rating\": {\"type\": \"str\"}, \"u_accepted\": {\"type\": \"bool\"}, \"u_accepted_date\": {\"type\": \"str\"}, \"u_review_frequency\": {\"type\": \"int\"}, \"u_last_review_date\": {\"type\": \"str\"}, \"u_control_status\": {\"type\": \"str\"}}, \"u_pex_approver_group\": {\"u_group_name\": {\"type\": \"str\"}, \"u_group_description\": {\"type\": \"str\"}, \"u_policy_category\": {\"type\": \"str\"}, \"u_min_risk_level\": {\"type\": \"str\"}, \"u_is_senior_group\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_sla_hours\": {\"type\": \"int\"}, \"u_escalation_hours\": {\"type\": \"int\"}, \"u_approval_quorum\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_delegate_group\": {\"FK\": \"u_pex_approver_group\"}}, \"u_pex_approval_decision\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_approver_group\": {\"FK\": \"u_pex_approver_group\"}, \"u_approver\": {\"FK\": \"sys_user\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_decision_notes\": {\"type\": \"str\"}, \"u_conditions_imposed\": {\"type\": \"str\"}, \"u_is_senior_decision\": {\"type\": \"bool\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}}, \"u_pex_notification\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_sent_timestamp\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_body_summary\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_retry_count\": {\"type\": \"int\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_triggered_by_event\": {\"type\": \"str\"}}, \"u_pex_exception_renewal\": {\"u_original_exception\": {\"FK\": \"u_pex_exception_request\"}, \"u_renewed_exception\": {\"FK\": \"u_pex_exception_request\"}, \"u_renewal_date\": {\"type\": \"str\"}, \"u_renewal_justification\": {\"type\": \"str\"}, \"u_risk_change_description\": {\"type\": \"str\"}, \"u_renewal_status\": {\"type\": \"str\"}, \"u_requested_new_expiry\": {\"type\": \"str\"}, \"u_approved_new_expiry\": {\"type\": \"str\"}, \"u_renewal_number\": {\"type\": \"int\"}, \"u_controls_still_effective\": {\"type\": \"bool\"}, \"u_reviewer_notes\": {\"type\": \"str\"}}, \"u_pex_audit_log\": {\"u_exception_request\": {\"FK\": \"u_pex_exception_request\"}, \"u_performed_by\": {\"FK\": \"sys_user\"}, \"u_action_timestamp\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_action_notes\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}}, \"u_pex_policy_group_map\": {\"u_policy\": {\"FK\": \"u_pex_policy\"}, \"u_approver_group\": {\"FK\": \"u_pex_approver_group\"}, \"u_risk_threshold\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_routing_order\": {\"type\": \"int\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_override_allowed\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_parallel_approval\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "pex_approved_high_risk_cascade", "fires_on_table": "u_pex_exception_request", "filter_condition": "u_statusCHANGESTO5^u_risk_level=3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry for the status change to Approved\n var grAudit = new GlideRecord('u_pex_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_exception_request', current.getValue('u_number'));\n grAudit.setValue('u_action_type', '1');\n grAudit.setValue('u_previous_status', previous.getValue('u_status'));\n grAudit.setValue('u_new_status', '5');\n grAudit.setValue('u_action_notes', 'High-risk exception approved - audit trail created');\n _ewmLog('u_pex_audit_log', 'u_exception_request', '', current.getValue('u_number'), '');\n _ewmLog('u_pex_audit_log', 'u_action_type', '', '1', '');\n _ewmLog('u_pex_audit_log', 'u_previous_status', '', previous.getValue('u_status'), '');\n _ewmLog('u_pex_audit_log', 'u_new_status', '', '5', '');\n _ewmLog('u_pex_audit_log', 'u_action_notes', '', 'High-risk exception approved - audit trail created', '');\n try {\n var auditResult = grAudit.insert();\n if (!auditResult) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a decision notification to inform stakeholders\n var grNotif = new GlideRecord('u_pex_notification');\n grNotif.initialize();\n grNotif.setValue('u_exception_request', current.getValue('u_number'));\n grNotif.setValue('u_notification_type', '3');\n grNotif.setValue('u_subject', 'High-Risk Exception Approved: ' + current.getValue('u_title'));\n grNotif.setValue('u_body_summary', 'Exception request ' + current.getValue('u_number') + ' has been approved. Compensating controls required before activation.');\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_pex_notification', 'u_exception_request', '', current.getValue('u_number'), '');\n _ewmLog('u_pex_notification', 'u_notification_type', '', '3', '');\n _ewmLog('u_pex_notification', 'u_subject', '', 'High-Risk Exception Approved: ' + current.getValue('u_title'), '');\n _ewmLog('u_pex_notification', 'u_body_summary', '', 'Exception request ' + current.getValue('u_number') + ' has been approved. Compensating controls required before activation.', '');\n _ewmLog('u_pex_notification', 'u_delivery_status', '', '1', '');\n try {\n var notifResult = grNotif.insert();\n if (!notifResult) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update any existing risk assessments linked to this request to mark recommended action\n var grRisk = new GlideRecord('u_pex_risk_assessment');\n grRisk.addQuery('u_exception_request', current.getUniqueValue());\n grRisk.query();\n while (grRisk.next()) {\n var oldAction = grRisk.getValue('u_recommended_action');\n grRisk.setValue('u_recommended_action', 'Implement compensating controls per approval conditions');\n _ewmLog('u_pex_risk_assessment', 'u_recommended_action', oldAction, 'Implement compensating controls per approval conditions', '');\n var oldNotes = grRisk.getValue('u_assessment_notes');\n grRisk.setValue('u_assessment_notes', 'Exception approved on ' + current.getValue('u_approval_date') + '. Monitor residual risk closely.');\n _ewmLog('u_pex_risk_assessment', 'u_assessment_notes', oldNotes, 'Exception approved on ' + current.getValue('u_approval_date') + '. Monitor residual risk closely.', '');\n try {\n var riskResult = grRisk.update();\n if (!riskResult) { _ewmLog('','','','', 'GR update failed: ' + grRisk.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 4. Update existing approval decisions for this request to finalize\n var grDecision = new GlideRecord('u_pex_approval_decision');\n grDecision.addQuery('u_exception_request', current.getUniqueValue());\n grDecision.addQuery('u_decision', '1');\n grDecision.query();\n while (grDecision.next()) {\n var oldDecision = grDecision.getValue('u_decision');\n grDecision.setValue('u_decision', '2');\n _ewmLog('u_pex_approval_decision', 'u_decision', oldDecision, '2', '');\n var oldNotes2 = grDecision.getValue('u_decision_notes');\n grDecision.setValue('u_decision_notes', 'Auto-resolved upon high-risk exception approval');\n _ewmLog('u_pex_approval_decision', 'u_decision_notes', oldNotes2, 'Auto-resolved upon high-risk exception approval', '');\n var oldConditions = grDecision.getValue('u_conditions_imposed');\n grDecision.setValue('u_conditions_imposed', 'Compensating controls must be implemented within 30 days');\n _ewmLog('u_pex_approval_decision', 'u_conditions_imposed', oldConditions, 'Compensating controls must be implemented within 30 days', '');\n try {\n var decResult = grDecision.update();\n if (!decResult) { _ewmLog('','','','', 'GR update failed: ' + grDecision.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "ra_update_create_comp_control", "fires_on_table": "u_pex_risk_assessment", "filter_condition": "u_recommended_actionISNOTEMPTY^u_assessment_notesISNOTEMPTY^u_residual_risk_level=3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_pex_risk_assessment: when a risk assessment is updated\n // with high residual risk, auto-create a compensating control record\n // and stamp additional fields on the current risk assessment.\n\n // 1. Set fields on current (before self-loop)\n var oldCompleted = current.getValue('u_completed');\n current.setValue('u_completed', 'true');\n _ewmLog('u_pex_risk_assessment', 'u_completed', oldCompleted, current.getValue('u_completed'), '');\n\n var oldLikelihood = current.getValue('u_likelihood_score');\n current.setValue('u_likelihood_score', '4');\n _ewmLog('u_pex_risk_assessment', 'u_likelihood_score', oldLikelihood, current.getValue('u_likelihood_score'), '');\n\n var oldImpact = current.getValue('u_impact_score');\n current.setValue('u_impact_score', '4');\n _ewmLog('u_pex_risk_assessment', 'u_impact_score', oldImpact, current.getValue('u_impact_score'), '');\n\n var oldResidualScore = current.getValue('u_residual_risk_score');\n current.setValue('u_residual_risk_score', '16.0');\n _ewmLog('u_pex_risk_assessment', 'u_residual_risk_score', oldResidualScore, current.getValue('u_residual_risk_score'), '');\n\n var oldThreat = current.getValue('u_threat_description');\n current.setValue('u_threat_description', 'High residual risk identified during assessment');\n _ewmLog('u_pex_risk_assessment', 'u_threat_description', oldThreat, current.getValue('u_threat_description'), '');\n\n var oldVuln = current.getValue('u_vulnerability_description');\n current.setValue('u_vulnerability_description', 'Policy deviation exposes critical control gap');\n _ewmLog('u_pex_risk_assessment', 'u_vulnerability_description', oldVuln, current.getValue('u_vulnerability_description'), '');\n\n // 2. Insert a compensating control for the linked exception request\n var gr = new GlideRecord('u_pex_compensating_control');\n gr.initialize();\n gr.setValue('u_exception_request', current.getValue('u_exception_request'));\n _ewmLog('u_pex_compensating_control', 'u_exception_request', '', current.getValue('u_exception_request'), '');\n\n gr.setValue('u_control_name', 'Auto-generated control for high risk assessment');\n _ewmLog('u_pex_compensating_control', 'u_control_name', '', 'Auto-generated control for high risk assessment', '');\n\n gr.setValue('u_control_description', 'Compensating control required due to high residual risk level identified in risk assessment');\n _ewmLog('u_pex_compensating_control', 'u_control_description', '', 'Compensating control required due to high residual risk level identified in risk assessment', '');\n\n gr.setValue('u_control_type', '1');\n _ewmLog('u_pex_compensating_control', 'u_control_type', '', '1', '');\n\n gr.setValue('u_control_status', '1');\n _ewmLog('u_pex_compensating_control', 'u_control_status', '', '1', '');\n\n gr.setValue('u_accepted', 'false');\n _ewmLog('u_pex_compensating_control', 'u_accepted', '', 'false', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "cc_default_fields_on_proposed_prev", "fires_on_table": "u_pex_compensating_control", "filter_condition": "u_control_type=1^u_control_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When a new Preventive/Proposed compensating control is inserted,\n // default the effectiveness rating to Low, set accepted to false,\n // and set review_frequency to 30 days.\n\n // 1. Set effectiveness_rating to Low (1)\n var oldEffectiveness = current.getValue('u_effectiveness_rating');\n current.setValue('u_effectiveness_rating', '1');\n _ewmLog('u_pex_compensating_control', 'u_effectiveness_rating', oldEffectiveness, current.getValue('u_effectiveness_rating'), '');\n\n // 2. Set accepted to false\n var oldAccepted = current.getValue('u_accepted');\n current.setValue('u_accepted', 'false');\n _ewmLog('u_pex_compensating_control', 'u_accepted', oldAccepted, current.getValue('u_accepted'), '');\n\n // 3. Set review_frequency to 30 days\n var oldFreq = current.getValue('u_review_frequency');\n current.setValue('u_review_frequency', 30);\n _ewmLog('u_pex_compensating_control', 'u_review_frequency', oldFreq, current.getValue('u_review_frequency'), '');\n\n})(current, previous);"}, {"name": "cc_insert_notify_and_flag_decision", "fires_on_table": "u_pex_compensating_control", "filter_condition": "u_control_status=1^u_control_type=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a notification to inform stakeholders about the new detective compensating control\n var grNotif = new GlideRecord('u_pex_notification');\n grNotif.initialize();\n grNotif.setValue('u_exception_request', current.getValue('u_exception_request'));\n _ewmLog('u_pex_notification', 'u_exception_request', '', current.getValue('u_exception_request'), '');\n grNotif.setValue('u_notification_type', '3');\n _ewmLog('u_pex_notification', 'u_notification_type', '', '3', '');\n grNotif.setValue('u_subject', 'New Detective Compensating Control Proposed: ' + current.getValue('u_control_name'));\n _ewmLog('u_pex_notification', 'u_subject', '', 'New Detective Compensating Control Proposed: ' + current.getValue('u_control_name'), '');\n grNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_pex_notification', 'u_delivery_status', '', '1', '');\n try {\n var rNotif = grNotif.insert();\n if (!rNotif) { _ewmLog('','','','', 'GR insert failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update related approval decisions to flag that a compensating control has been proposed\n var grDecision = new GlideRecord('u_pex_approval_decision');\n grDecision.addQuery('u_exception_request', current.getValue('u_exception_request'));\n grDecision.addQuery('u_decision', '1');\n grDecision.query();\n while (grDecision.next()) {\n var oldNotes = grDecision.getValue('u_decision_notes');\n grDecision.setValue('u_decision_notes', 'Detective compensating control proposed - pending review');\n _ewmLog('u_pex_approval_decision', 'u_decision_notes', oldNotes, grDecision.getValue('u_decision_notes'), '');\n try {\n var rDec = grDecision.update();\n if (!rDec) { _ewmLog('','','','', 'GR update failed: ' + grDecision.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "decision_notes_sync_controls_notify", "fires_on_table": "u_pex_approval_decision", "filter_condition": "u_decision_notesISNOTEMPTY^u_escalated=false", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update compensating controls linked to the same exception request\n var ccGr = new GlideRecord('u_pex_compensating_control');\n ccGr.addQuery('u_exception_request', current.getValue('u_exception_request'));\n ccGr.query();\n while (ccGr.next()) {\n var oldStatus = ccGr.getValue('u_control_status');\n ccGr.setValue('u_control_status', '2');\n _ewmLog('u_pex_compensating_control', 'u_control_status', oldStatus, ccGr.getValue('u_control_status'), '');\n var oldDesc = ccGr.getValue('u_control_description');\n ccGr.setValue('u_control_description', 'Updated per approval decision notes: ' + current.getValue('u_decision_notes'));\n _ewmLog('u_pex_compensating_control', 'u_control_description', oldDesc, ccGr.getValue('u_control_description'), '');\n try {\n var r1 = ccGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + ccGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a notification record for the decision update\n var notifGr = new GlideRecord('u_pex_notification');\n notifGr.initialize();\n notifGr.setValue('u_exception_request', current.getValue('u_exception_request'));\n _ewmLog('u_pex_notification', 'u_exception_request', '', current.getValue('u_exception_request'), '');\n notifGr.setValue('u_notification_type', '3');\n _ewmLog('u_pex_notification', 'u_notification_type', '', '3', '');\n notifGr.setValue('u_subject', 'Approval decision updated with conditions');\n _ewmLog('u_pex_notification', 'u_subject', '', 'Approval decision updated with conditions', '');\n notifGr.setValue('u_body_summary', 'Decision notes: ' + current.getValue('u_decision_notes'));\n _ewmLog('u_pex_notification', 'u_body_summary', '', notifGr.getValue('u_body_summary'), '');\n notifGr.setValue('u_delivery_status', '1');\n _ewmLog('u_pex_notification', 'u_delivery_status', '', '1', '');\n notifGr.setValue('u_retry_count', '0');\n _ewmLog('u_pex_notification', 'u_retry_count', '', '0', '');\n notifGr.setValue('u_acknowledged', 'false');\n _ewmLog('u_pex_notification', 'u_acknowledged', '', 'false', '');\n notifGr.setValue('u_triggered_by_event', 'decision_notes_sync');\n _ewmLog('u_pex_notification', 'u_triggered_by_event', '', 'decision_notes_sync', '');\n try {\n var r2 = notifGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + notifGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "ctrl_update_notify_on_decision_update", "fires_on_table": "u_pex_compensating_control", "filter_condition": "u_control_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a compensating control is implemented (status changes to 2),\n // update the related notification to mark delivery, insert an audit log entry,\n // insert a new notification for the decision, and update the policy review date.\n\n var exReqRef = current.getValue('u_exception_request');\n\n // 1. Update existing notification for this exception to mark as Sent\n var grNotif = new GlideRecord('u_pex_notification');\n grNotif.addQuery('u_exception_request', exReqRef);\n grNotif.addQuery('u_delivery_status', '1');\n grNotif.query();\n while (grNotif.next()) {\n var oldStatus = grNotif.getValue('u_delivery_status');\n grNotif.setValue('u_delivery_status', '2');\n _ewmLog('u_pex_notification', 'u_delivery_status', oldStatus, grNotif.getValue('u_delivery_status'), '');\n var oldAck = grNotif.getValue('u_acknowledged');\n grNotif.setValue('u_acknowledged', 'true');\n _ewmLog('u_pex_notification', 'u_acknowledged', oldAck, grNotif.getValue('u_acknowledged'), '');\n try {\n var r1 = grNotif.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a new decision notification\n var grNewNotif = new GlideRecord('u_pex_notification');\n grNewNotif.initialize();\n grNewNotif.setValue('u_exception_request', exReqRef);\n _ewmLog('u_pex_notification', 'u_exception_request', '', exReqRef, '');\n grNewNotif.setValue('u_notification_type', '3');\n _ewmLog('u_pex_notification', 'u_notification_type', '', '3', '');\n grNewNotif.setValue('u_subject', 'Compensating control implemented');\n _ewmLog('u_pex_notification', 'u_subject', '', 'Compensating control implemented', '');\n grNewNotif.setValue('u_delivery_status', '1');\n _ewmLog('u_pex_notification', 'u_delivery_status', '', '1', '');\n try {\n var r2 = grNewNotif.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grNewNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "notif_update_log_audit_trail", "fires_on_table": "u_pex_notification", "filter_condition": "u_delivery_status=2^u_notification_type=3^u_acknowledgedISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When a Decision Notification is marked as Sent and acknowledged field is populated,\n // create an audit log entry recording the notification delivery event.\n var gr = new GlideRecord('u_pex_audit_log');\n gr.initialize();\n\n gr.setValue('u_exception_request', current.getValue('u_exception_request'));\n _ewmLog('u_pex_audit_log', 'u_exception_request', '', current.getValue('u_exception_request'), '');\n\n gr.setValue('u_action_type', '2');\n _ewmLog('u_pex_audit_log', 'u_action_type', '', '2', '');\n\n gr.setValue('u_action_notes', 'Decision notification delivered successfully to ' + current.getValue('u_recipient_name'));\n _ewmLog('u_pex_audit_log', 'u_action_notes', '', 'Decision notification delivered successfully to ' + current.getValue('u_recipient_name'), '');\n\n var now = new GlideDateTime().toString();\n gr.setValue('u_action_timestamp', now);\n _ewmLog('u_pex_audit_log', 'u_action_timestamp', '', now, '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pex_exception_request", "documentkey": "540069a501f143103e48918ce4a0a696", "fieldname": "u_status", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_pex_notification", "documentkey": "d9102da501f143103e48918ce4a0a675", "fieldname": "u_body_summary", "oldvalue": "", "newvalue": "Exception request PEX0012001 has been approved. Compensating controls required before activation."}, {"tablename": "u_pex_audit_log", "documentkey": "11102da501f143103e48918ce4a0a672", "fieldname": "u_exception_request", "oldvalue": "", "newvalue": "PEX0012001"}, {"tablename": "u_pex_notification", "documentkey": "d9102da501f143103e48918ce4a0a675", "fieldname": "u_subject", "oldvalue": "", "newvalue": "High-Risk Exception Approved: Bypass MFA for Legacy System Integration"}, {"tablename": "u_pex_notification", "documentkey": "d9102da501f143103e48918ce4a0a675", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pex_audit_log", "documentkey": "11102da501f143103e48918ce4a0a672", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pex_notification", "documentkey": "d9102da501f143103e48918ce4a0a675", "fieldname": "u_exception_request", "oldvalue": "", "newvalue": "PEX0012001"}, {"tablename": "u_pex_notification", "documentkey": "d9102da501f143103e48918ce4a0a675", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pex_audit_log", "documentkey": "11102da501f143103e48918ce4a0a672", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pex_notification", "documentkey": "d9102da501f143103e48918ce4a0a675", "fieldname": "u_retry_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pex_audit_log", "documentkey": "11102da501f143103e48918ce4a0a672", "fieldname": "u_action_notes", "oldvalue": "", "newvalue": "High-risk exception approved - audit trail created"}, {"tablename": "u_pex_audit_log", "documentkey": "11102da501f143103e48918ce4a0a672", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_pex_notification", "documentkey": "d9102da501f143103e48918ce4a0a675", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "3"}], "ewm_logs": [{"sys_id": "1d102da501f143103e48918ce4a0a66f", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:52:51"}, {"sys_id": "55102da501f143103e48918ce4a0a670", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_audit_log", "u_field_name": "u_previous_status", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:52:51"}, {"sys_id": "9d102da501f143103e48918ce4a0a66e", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_audit_log", "u_field_name": "u_exception_request", "u_old_value": "", "u_new_value": "PEX0012001", "u_error": "", "sys_created_on": "2026-06-30 11:52:51"}, {"sys_id": "9d102da501f143103e48918ce4a0a670", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_audit_log", "u_field_name": "u_new_status", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 11:52:51"}, {"sys_id": "d5102da501f143103e48918ce4a0a671", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_audit_log", "u_field_name": "u_action_notes", "u_old_value": "", "u_new_value": "High-risk exception approved - audit trail created", "u_error": "", "sys_created_on": "2026-06-30 11:52:51"}, {"sys_id": "11102da501f143103e48918ce4a0a674", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_notification", "u_field_name": "u_subject", "u_old_value": "", "u_new_value": "High-Risk Exception Approved: Bypass MFA for Legacy System Integration", "u_error": "", "sys_created_on": "2026-06-30 11:52:52"}, {"sys_id": "59102da501f143103e48918ce4a0a674", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_notification", "u_field_name": "u_body_summary", "u_old_value": "", "u_new_value": "Exception request PEX0012001 has been approved. Compensating controls required before activation.", "u_error": "", "sys_created_on": "2026-06-30 11:52:52"}, {"sys_id": "91102da501f143103e48918ce4a0a675", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_notification", "u_field_name": "u_delivery_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:52:52"}, {"sys_id": "9d102da501f143103e48918ce4a0a672", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_notification", "u_field_name": "u_exception_request", "u_old_value": "", "u_new_value": "PEX0012001", "u_error": "", "sys_created_on": "2026-06-30 11:52:52"}, {"sys_id": "d5102da501f143103e48918ce4a0a673", "u_br_name": "pex_approved_high_risk_cascade", "u_table_name": "u_pex_notification", "u_field_name": "u_notification_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:52:52"}], "metadata": "{\"domain\": \"policy_exception_management\", \"primary_table\": \"u_pex_exception_request\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_prq_requisition", "parameters": "{\"table_name\": \"u_prq_requisition\", \"operation\": \"update\", \"fields\": {\"u_status\": \"3\"}}", "seed_data": "{\"u_notes\": \"Approved by department head\", \"u_workforce_plan\": \"86b489e9017d03103e48918ce4a0a6b6\", \"u_department\": \"02b489e9017d03103e48918ce4a0a686\", \"u_number\": \"REQ-2025-00042\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 09:53:39\", \"sys_tags\": \"\", \"u_headcount_count\": \"3\", \"u_hiring_manager\": \"0ab489e9017d03103e48918ce4a0a6c3\", \"u_employment_type\": \"1\", \"u_priority\": \"3\", \"sys_id\": \"02b489e9017d03103e48918ce4a0a6bd\", \"sys_updated_by\": \"admin\", \"u_budget_approved\": \"true\", \"u_job_profile\": \"0eb489e9017d03103e48918ce4a0a6b9\", \"u_requisition_type\": \"1\", \"u_submitted_date\": \"2025-06-15 09:00:00\", \"sys_created_on\": \"2026-06-30 09:53:18\", \"u_justification\": \"Expanding engineering team for new platform initiative\", \"u_status\": \"3\", \"u_rejection_reason\": \"\", \"u_target_start_date\": \"2025-09-01\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_eng\": {\"u_name\": \"Engineering Systems\", \"u_department_head\": \"Jane Morrison\", \"u_division\": \"Technology Division\", \"u_annual_budget\": \"2500000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 09:53:39\", \"sys_tags\": \"\", \"u_department_code\": \"ENGSYS-100\", \"u_is_active\": \"true\", \"sys_id\": \"02b489e9017d03103e48918ce4a0a686\", \"sys_updated_by\": \"admin\", \"u_approved_headcount_limit\": \"50\", \"u_current_headcount\": \"15\", \"sys_created_on\": \"2026-06-30 09:53:18\", \"u_location\": \"Headquarters\", \"u_department_type\": \"3\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\"}, \"wf_plan_2025\": {\"u_approved_positions\": \"5\", \"u_name\": \"WFP-2025-ENGSYS\", \"u_notes\": \"Annual workforce plan for Engineering Systems\", \"u_department\": \"02b489e9017d03103e48918ce4a0a686\", \"u_effective_date\": \"2025-01-01\", \"sys_mod_count\": \"0\", \"u_allocated_budget\": \"1500000\", \"sys_updated_on\": \"2026-06-30 09:53:18\", \"sys_tags\": \"\", \"u_fiscal_year\": \"2025\", \"sys_id\": \"86b489e9017d03103e48918ce4a0a6b6\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:53:18\", \"u_plan_period\": \"1\", \"u_planned_headcount\": \"20\", \"u_plan_status\": \"2\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\", \"u_consumed_budget\": \"350000\"}, \"hiring_mgr\": {\"u_name\": \"Robert Chen\", \"u_notes\": \"Authorized for Technology requisitions\", \"u_department\": \"02b489e9017d03103e48918ce4a0a686\", \"u_manager_level\": \"3\", \"u_email\": \"robert.chen@example.com\", \"u_title\": \"Senior Engineering Manager\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90421\", \"sys_updated_on\": \"2026-06-30 09:53:18\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"sys_id\": \"0ab489e9017d03103e48918ce4a0a6c3\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 09:53:18\", \"u_hire_date\": \"2018-03-15\", \"u_cost_center\": \"CC-4500\", \"u_requisition_quota\": \"10\", \"sys_created_by\": \"admin\"}, \"job_profile\": {\"u_name\": \"Senior Software Engineer\", \"sys_mod_count\": \"0\", \"u_salary_band_min\": \"120000\", \"sys_updated_on\": \"2026-06-30 09:53:18\", \"sys_tags\": \"\", \"u_key_responsibilities\": \"Design, develop, and maintain scalable software systems\", \"u_grade_level\": \"L5\", \"u_job_family\": \"Software Engineering\", \"u_years_experience_required\": \"5\", \"sys_id\": \"0eb489e9017d03103e48918ce4a0a6b9\", \"u_description\": \"Senior-level software engineering role\", \"u_required_education\": \"3\", \"sys_updated_by\": \"admin\", \"u_job_code\": \"JP-SWE-SR\", \"sys_created_on\": \"2026-06-30 09:53:18\", \"u_is_exempt\": \"true\", \"sys_created_by\": \"admin\", \"u_salary_band_max\": \"180000\"}, \"approver_finance\": {\"u_delegation_start\": \"\", \"u_name\": \"Linda Park\", \"u_notes\": \"Finance approver for Technology division\", \"u_department\": \"02b489e9017d03103e48918ce4a0a686\", \"u_delegation_end\": \"\", \"u_email\": \"linda.park@example.com\", \"u_delegate_to\": \"\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-60033\", \"sys_updated_on\": \"2026-06-30 09:53:18\", \"sys_tags\": \"\", \"u_approval_authority\": \"2\", \"u_is_active\": \"true\", \"u_max_approval_amount\": \"500000\", \"sys_id\": \"8eb489e9017d03103e48918ce4a0a6c6\", \"u_approver_type\": \"2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:53:18\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_prq_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_hiring_manager\": {\"FK\": \"u_prq_hiring_manager\"}, \"u_job_profile\": {\"FK\": \"u_prq_job_profile\"}, \"u_workforce_plan\": {\"FK\": \"u_prq_workforce_plan\"}, \"u_status\": {\"type\": \"str\"}, \"u_requisition_type\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_headcount_count\": {\"type\": \"int\"}, \"u_target_start_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_budget_approved\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_division\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_approved_headcount_limit\": {\"type\": \"int\"}, \"u_current_headcount\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}}, \"u_prq_hiring_manager\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_manager_level\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_requisition_quota\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_job_profile\": {\"u_name\": {\"type\": \"str\"}, \"u_job_code\": {\"type\": \"str\"}, \"u_job_family\": {\"type\": \"str\"}, \"u_grade_level\": {\"type\": \"str\"}, \"u_salary_band_min\": {\"type\": \"decimal\"}, \"u_salary_band_max\": {\"type\": \"decimal\"}, \"u_required_education\": {\"type\": \"str\"}, \"u_years_experience_required\": {\"type\": \"int\"}, \"u_is_exempt\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_key_responsibilities\": {\"type\": \"str\"}}, \"u_prq_workforce_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_plan_period\": {\"type\": \"str\"}, \"u_planned_headcount\": {\"type\": \"int\"}, \"u_allocated_budget\": {\"type\": \"decimal\"}, \"u_consumed_budget\": {\"type\": \"decimal\"}, \"u_approved_positions\": {\"type\": \"int\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_approval_step\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_approver\": {\"FK\": \"u_prq_approver\"}, \"u_step_order\": {\"type\": \"int\"}, \"u_step_name\": {\"type\": \"str\"}, \"u_step_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_comments\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_reminder_sent\": {\"type\": \"bool\"}}, \"u_prq_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_approval_authority\": {\"type\": \"str\"}, \"u_max_approval_amount\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_delegate_to\": {\"type\": \"str\"}, \"u_delegation_start\": {\"type\": \"str\"}, \"u_delegation_end\": {\"type\": \"str\"}, \"u_approver_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_job_opening\": {\"u_number\": {\"type\": \"str\"}, \"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_job_profile\": {\"FK\": \"u_prq_job_profile\"}, \"u_opening_status\": {\"type\": \"str\"}, \"u_posted_date\": {\"type\": \"str\"}, \"u_close_date\": {\"type\": \"str\"}, \"u_posting_channel\": {\"type\": \"str\"}, \"u_applicant_count\": {\"type\": \"int\"}, \"u_target_fill_date\": {\"type\": \"str\"}, \"u_filled_date\": {\"type\": \"str\"}, \"u_recruiter_name\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_budget_allocation\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_workforce_plan\": {\"FK\": \"u_prq_workforce_plan\"}, \"u_requested_amount\": {\"type\": \"decimal\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_finance_reviewer\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_justification\": {\"type\": \"str\"}}, \"u_prq_info_request\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_requested_by\": {\"FK\": \"u_prq_approver\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_question\": {\"type\": \"str\"}, \"u_response\": {\"type\": \"str\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_info_status\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_blocking\": {\"type\": \"bool\"}, \"u_resolution_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_req_update_department", "fires_on_table": "u_prq_requisition", "filter_condition": "u_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var deptRef = current.getValue('u_department');\n if (!deptRef) {\n _ewmLog('', '', '', '', 'No department reference on requisition ' + current.getValue('u_number'));\n return;\n }\n\n var gr = new GlideRecord('u_prq_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n // 1. Increment current_headcount by the requisition headcount\n var hcCount = parseInt(current.getValue('u_headcount_count'), 10) || 1;\n var oldHeadcount = gr.getValue('u_current_headcount');\n var newHeadcount = (parseInt(oldHeadcount, 10) || 0) + hcCount;\n gr.setValue('u_current_headcount', newHeadcount);\n _ewmLog('u_prq_department', 'u_current_headcount', oldHeadcount, String(newHeadcount), '');\n\n // 2. Set is_active to true (ensure department is active)\n var oldActive = gr.getValue('u_is_active');\n gr.setValue('u_is_active', 'true');\n _ewmLog('u_prq_department', 'u_is_active', oldActive, 'true', '');\n\n // 3. Update location to reflect latest approved requisition context\n var oldLocation = gr.getValue('u_location');\n gr.setValue('u_location', 'Headquarters');\n _ewmLog('u_prq_department', 'u_location', oldLocation, 'Headquarters', '');\n\n // 4. Append note about approved requisition\n var oldHead = gr.getValue('u_department_head');\n var noteText = oldHead ? oldHead : 'Active';\n gr.setValue('u_department_head', noteText);\n _ewmLog('u_prq_department', 'u_department_head', oldHead, noteText, '');\n\n // 5. Set department_type to Technology (3) to trigger next slot\n var oldDeptType = gr.getValue('u_department_type');\n gr.setValue('u_department_type', '3');\n _ewmLog('u_prq_department', 'u_department_type', oldDeptType, '3', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Department not found for sys_id: ' + deptRef);\n }\n\n})(current, previous);"}, {"name": "dept_update_create_job_opening", "fires_on_table": "u_prq_department", "filter_condition": "u_department_typeCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a department is updated to Technology type, auto-create a draft job opening\n var gr = new GlideRecord('u_prq_job_opening');\n gr.initialize();\n\n gr.setValue('u_opening_status', '1');\n _ewmLog('u_prq_job_opening', 'u_opening_status', '', '1', '');\n\n gr.setValue('u_posting_channel', '1');\n _ewmLog('u_prq_job_opening', 'u_posting_channel', '', '1', '');\n\n gr.setValue('u_notes', 'Auto-created for Technology department: ' + current.getValue('u_name'));\n _ewmLog('u_prq_job_opening', 'u_notes', '', gr.getValue('u_notes'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "jo_insert_update_budget_allocation", "fires_on_table": "u_prq_job_opening", "filter_condition": "u_opening_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_prq_budget_allocation');\n gr.addQuery('u_requisition', current.getValue('u_requisition'));\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_allocation_status');\n gr.setValue('u_allocation_status', '2');\n _ewmLog('u_prq_budget_allocation', 'u_allocation_status', oldStatus, gr.getValue('u_allocation_status'), '');\n\n var oldCurrency = gr.getValue('u_currency');\n gr.setValue('u_currency', 'USD');\n _ewmLog('u_prq_budget_allocation', 'u_currency', oldCurrency, gr.getValue('u_currency'), '');\n\n var oldReviewer = gr.getValue('u_finance_reviewer');\n gr.setValue('u_finance_reviewer', 'Auto-Approved via Job Opening');\n _ewmLog('u_prq_budget_allocation', 'u_finance_reviewer', oldReviewer, gr.getValue('u_finance_reviewer'), '');\n\n var oldFiscalYear = gr.getValue('u_fiscal_year');\n gr.setValue('u_fiscal_year', 2025);\n _ewmLog('u_prq_budget_allocation', 'u_fiscal_year', oldFiscalYear, gr.getValue('u_fiscal_year'), '');\n\n var oldJustification = gr.getValue('u_justification');\n gr.setValue('u_justification', 'Budget approved upon job opening creation');\n _ewmLog('u_prq_budget_allocation', 'u_justification', oldJustification, gr.getValue('u_justification'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "budget_approved_sync_plan_steps", "fires_on_table": "u_prq_budget_allocation", "filter_condition": "u_allocation_statusCHANGESTO2^u_fiscal_year=2025^u_cost_center=CC-4500", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set finance reviewer and justification on current budget allocation (before-BR self-write)\n var oldReviewer = current.getValue('u_finance_reviewer');\n current.setValue('u_finance_reviewer', 'Finance Auto-Approved');\n _ewmLog('u_prq_budget_allocation', 'u_finance_reviewer', oldReviewer, current.getValue('u_finance_reviewer'), '');\n\n var oldJustification = current.getValue('u_justification');\n current.setValue('u_justification', 'Budget allocation approved for fiscal year 2025 cost center CC-4500');\n _ewmLog('u_prq_budget_allocation', 'u_justification', oldJustification, current.getValue('u_justification'), '');\n\n // 2. Update the linked workforce plan to reflect consumed budget increase\n var reqSysId = current.getValue('u_requisition');\n var wpRef = current.getValue('u_workforce_plan');\n if (wpRef) {\n var grWP = new GlideRecord('u_prq_workforce_plan');\n grWP.addQuery('sys_id', wpRef);\n grWP.query();\n if (grWP.next()) {\n var oldConsumed = grWP.getValue('u_consumed_budget');\n var approvedAmt = parseFloat(current.getValue('u_approved_amount')) || 0;\n var newConsumed = (parseFloat(oldConsumed) || 0) + approvedAmt;\n grWP.setValue('u_consumed_budget', newConsumed);\n _ewmLog('u_prq_workforce_plan', 'u_consumed_budget', oldConsumed, String(newConsumed), '');\n try {\n var r1 = grWP.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_prq_workforce_plan: ' + grWP.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update approval steps of type Finance Approval to Approved for the linked requisition\n if (reqSysId) {\n var grAS = new GlideRecord('u_prq_approval_step');\n grAS.addQuery('u_requisition', reqSysId);\n grAS.addQuery('u_step_type', '3');\n grAS.addQuery('u_decision', '1');\n grAS.query();\n while (grAS.next()) {\n var oldDecision = grAS.getValue('u_decision');\n grAS.setValue('u_decision', '2');\n _ewmLog('u_prq_approval_step', 'u_decision', oldDecision, grAS.getValue('u_decision'), '');\n try {\n var r2 = grAS.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_prq_approval_step: ' + grAS.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_prq_job_opening", "documentkey": "c3c44de9017d03103e48918ce4a0a685", "fieldname": "u_opening_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prq_department", "documentkey": "02b489e9017d03103e48918ce4a0a686", "fieldname": "u_department_type", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_prq_requisition", "documentkey": "02b489e9017d03103e48918ce4a0a6bd", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_prq_department", "documentkey": "02b489e9017d03103e48918ce4a0a686", "fieldname": "u_is_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_prq_job_opening", "documentkey": "c3c44de9017d03103e48918ce4a0a685", "fieldname": "u_posting_channel", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prq_job_opening", "documentkey": "c3c44de9017d03103e48918ce4a0a685", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created for Technology department: Engineering Systems"}, {"tablename": "u_prq_department", "documentkey": "02b489e9017d03103e48918ce4a0a686", "fieldname": "u_current_headcount", "oldvalue": "12", "newvalue": "15"}, {"tablename": "u_prq_job_opening", "documentkey": "c3c44de9017d03103e48918ce4a0a685", "fieldname": "u_applicant_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prq_department", "documentkey": "02b489e9017d03103e48918ce4a0a686", "fieldname": "u_location", "oldvalue": "Remote", "newvalue": "Headquarters"}], "ewm_logs": [{"sys_id": "07c44de9017d03103e48918ce4a0a681", "u_br_name": "approved_req_update_department", "u_table_name": "u_prq_department", "u_field_name": "u_location", "u_old_value": "Remote", "u_new_value": "Headquarters", "u_error": "", "sys_created_on": "2026-06-30 09:53:39"}, {"sys_id": "0bc44de9017d03103e48918ce4a0a682", "u_br_name": "approved_req_update_department", "u_table_name": "u_prq_department", "u_field_name": "u_department_type", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 09:53:39"}, {"sys_id": "0bc44de9017d03103e48918ce4a0a683", "u_br_name": "dept_update_create_job_opening", "u_table_name": "u_prq_job_opening", "u_field_name": "u_opening_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:53:39"}, {"sys_id": "43c44de9017d03103e48918ce4a0a684", "u_br_name": "dept_update_create_job_opening", "u_table_name": "u_prq_job_opening", "u_field_name": "u_posting_channel", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:53:39"}, {"sys_id": "8bc44de9017d03103e48918ce4a0a680", "u_br_name": "approved_req_update_department", "u_table_name": "u_prq_department", "u_field_name": "u_is_active", "u_old_value": "0", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 09:53:39"}, {"sys_id": "8bc44de9017d03103e48918ce4a0a684", "u_br_name": "dept_update_create_job_opening", "u_table_name": "u_prq_job_opening", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-created for Technology department: Engineering Systems", "u_error": "", "sys_created_on": "2026-06-30 09:53:39"}, {"sys_id": "8fc44de9017d03103e48918ce4a0a681", "u_br_name": "approved_req_update_department", "u_table_name": "u_prq_department", "u_field_name": "u_department_head", "u_old_value": "Jane Morrison", "u_new_value": "Jane Morrison", "u_error": "", "sys_created_on": "2026-06-30 09:53:39"}, {"sys_id": "cbc44de9017d03103e48918ce4a0a67f", "u_br_name": "approved_req_update_department", "u_table_name": "u_prq_department", "u_field_name": "u_current_headcount", "u_old_value": "12", "u_new_value": "15", "u_error": "", "sys_created_on": "2026-06-30 09:53:39"}], "metadata": "{\"domain\": \"position_requisition\", \"primary_table\": \"u_prq_requisition\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 2, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 9}"} {"tool_name": "update_prq_requisition", "parameters": "{\"table_name\": \"u_prq_requisition\", \"operation\": \"update\", \"fields\": {\"u_status\": \"3\", \"u_requisition_type\": \"1\"}}", "seed_data": "{\"u_notes\": \"Approved new headcount requisition - budget auto-confirmed\", \"u_workforce_plan\": \"52ca556501b143103e48918ce4a0a600\", \"u_department\": \"5eca156501b143103e48918ce4a0a6fc\", \"u_number\": \"PRQ0010001\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"sys_tags\": \"\", \"u_headcount_count\": \"2\", \"u_hiring_manager\": \"d6ca156501b143103e48918ce4a0a6eb\", \"u_employment_type\": \"1\", \"u_priority\": \"3\", \"sys_id\": \"96ca556501b143103e48918ce4a0a616\", \"sys_updated_by\": \"admin\", \"u_budget_approved\": \"true\", \"u_job_profile\": \"\", \"u_requisition_type\": \"1\", \"u_submitted_date\": \"2025-04-01 09:00:00\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_justification\": \"Need two senior backend engineers for platform scaling initiative\", \"u_status\": \"3\", \"u_rejection_reason\": \"\", \"u_target_start_date\": \"2025-06-01\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_eng\": {\"u_name\": \"Engineering West\", \"u_department_head\": \"Headcount updated via PRQ0010001\", \"u_division\": \"Technology\", \"u_annual_budget\": \"3500000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-W-100\", \"u_is_active\": \"true\", \"sys_id\": \"5eca156501b143103e48918ce4a0a6fc\", \"sys_updated_by\": \"admin\", \"u_approved_headcount_limit\": \"50\", \"u_current_headcount\": \"24\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_location\": \"San Francisco\", \"u_department_type\": \"3\", \"u_cost_center\": \"CC-5010\", \"sys_created_by\": \"admin\"}, \"hm_smith\": {\"u_name\": \"Robert Smith\", \"u_notes\": \"Active job opening posted for requisition PRQ0010001\", \"u_department\": \"5eca156501b143103e48918ce4a0a6fc\", \"u_manager_level\": \"3\", \"u_email\": \"robert.smith@example.com\", \"u_title\": \"Active Requisition Owner\", \"sys_mod_count\": \"2\", \"u_employee_id\": \"EMP-40221\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"sys_id\": \"d6ca156501b143103e48918ce4a0a6eb\", \"sys_updated_by\": \"admin\", \"u_phone\": \"415-555-0198\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_hire_date\": \"2019-03-15\", \"u_cost_center\": \"CC-5010\", \"u_requisition_quota\": \"4\", \"sys_created_by\": \"admin\"}, \"wfp_2025\": {\"u_approved_positions\": \"4\", \"u_name\": \"Engineering West FY2025 Annual Plan\", \"u_notes\": \"Annual workforce plan for Engineering West\", \"u_department\": \"5eca156501b143103e48918ce4a0a6fc\", \"u_effective_date\": \"2025-01-01\", \"sys_mod_count\": \"1\", \"u_allocated_budget\": \"1200000\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"sys_tags\": \"\", \"u_fiscal_year\": \"2025\", \"sys_id\": \"52ca556501b143103e48918ce4a0a600\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_plan_period\": \"1\", \"u_planned_headcount\": \"10\", \"u_plan_status\": \"2\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\", \"u_consumed_budget\": \"300000\"}, \"approver_fin\": {\"u_delegation_start\": \"\", \"u_name\": \"Linda Chen\", \"u_notes\": \"Last approved step: Finance Review Step\", \"u_department\": \"5eca156501b143103e48918ce4a0a6fc\", \"u_delegation_end\": \"\", \"u_email\": \"linda.chen@example.com\", \"u_delegate_to\": \"\", \"sys_mod_count\": \"2\", \"u_employee_id\": \"EMP-10055\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"sys_tags\": \"\", \"u_approval_authority\": \"2\", \"u_is_active\": \"true\", \"u_max_approval_amount\": \"500000\", \"sys_id\": \"daca556501b143103e48918ce4a0a607\", \"u_approver_type\": \"2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"sys_created_by\": \"admin\"}, \"req_seed\": {\"u_notes\": \"Pending approval\", \"u_workforce_plan\": \"52ca556501b143103e48918ce4a0a600\", \"u_department\": \"5eca156501b143103e48918ce4a0a6fc\", \"u_number\": \"PRQ0010001\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:29:43\", \"sys_tags\": \"\", \"u_headcount_count\": \"2\", \"u_hiring_manager\": \"d6ca156501b143103e48918ce4a0a6eb\", \"u_employment_type\": \"1\", \"u_priority\": \"2\", \"sys_id\": \"9eca556501b143103e48918ce4a0a60a\", \"sys_updated_by\": \"admin\", \"u_budget_approved\": \"false\", \"u_job_profile\": \"\", \"u_requisition_type\": \"1\", \"u_submitted_date\": \"2025-04-01 09:00:00\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_justification\": \"Need two senior backend engineers for platform scaling initiative\", \"u_status\": \"2\", \"u_rejection_reason\": \"\", \"u_target_start_date\": \"2025-06-01\", \"sys_created_by\": \"admin\"}, \"budget_alloc\": {\"u_workforce_plan\": \"52ca556501b143103e48918ce4a0a600\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"sys_tags\": \"\", \"u_finance_reviewer\": \"Linda Chen\", \"u_allocation_status\": \"2\", \"u_fiscal_year\": \"2025\", \"u_requested_amount\": \"280000\", \"sys_id\": \"d6ca556501b143103e48918ce4a0a603\", \"sys_updated_by\": \"admin\", \"u_requisition\": \"9eca556501b143103e48918ce4a0a60a\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_justification\": \"Auto-approved via active workforce plan 2025\", \"u_approved_amount\": \"0\", \"u_currency\": \"USD\", \"u_cost_center\": \"CC-5010\", \"sys_created_by\": \"admin\", \"u_review_date\": \"\"}, \"approval_step_fin\": {\"u_due_date\": \"2025-04-15\", \"u_is_mandatory\": \"true\", \"sys_mod_count\": \"2\", \"u_decision\": \"2\", \"u_step_order\": \"3\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"sys_tags\": \"\", \"sys_id\": \"1aca556501b143103e48918ce4a0a60e\", \"u_decision_date\": \"\", \"u_step_type\": \"3\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Job opening now active and posted internally and externally\", \"u_approver\": \"daca556501b143103e48918ce4a0a607\", \"u_escalated\": \"false\", \"u_reminder_sent\": \"true\", \"u_requisition\": \"9eca556501b143103e48918ce4a0a60a\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_step_name\": \"Finance Review Step\", \"sys_created_by\": \"admin\"}, \"job_opening_1\": {\"u_notes\": \"Pending budget approval to activate\", \"u_number\": \"JOB0020001\", \"u_recruiter_name\": \"Finance Auto-Assigned\", \"u_applicant_count\": \"0\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"sys_tags\": \"\", \"u_opening_status\": \"2\", \"u_filled_date\": \"\", \"sys_id\": \"d2ca556501b143103e48918ce4a0a613\", \"sys_updated_by\": \"admin\", \"u_job_profile\": \"\", \"u_requisition\": \"9eca556501b143103e48918ce4a0a60a\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_close_date\": \"\", \"u_posted_date\": \"2025-04-02\", \"u_posting_channel\": \"3\", \"u_target_fill_date\": \"2025-07-01\", \"sys_created_by\": \"admin\"}, \"info_req_1\": {\"u_is_blocking\": \"false\", \"u_due_date\": \"2025-04-10\", \"u_response\": \"\", \"sys_mod_count\": \"1\", \"u_question\": \"Please confirm the salary band for the two senior backend engineer positions.\", \"u_requested_by\": \"daca556501b143103e48918ce4a0a607\", \"sys_updated_on\": \"2026-06-30 11:30:08\", \"u_request_date\": \"2025-04-03 10:30:00\", \"sys_tags\": \"\", \"u_category\": \"1\", \"sys_id\": \"56ca556501b143103e48918ce4a0a61e\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"Auto-closed: approval step decision approved\", \"u_requisition\": \"9eca556501b143103e48918ce4a0a60a\", \"sys_created_on\": \"2026-06-30 11:29:43\", \"u_info_status\": \"3\", \"u_response_date\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_prq_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_hiring_manager\": {\"FK\": \"u_prq_hiring_manager\"}, \"u_job_profile\": {\"FK\": \"u_prq_job_profile\"}, \"u_workforce_plan\": {\"FK\": \"u_prq_workforce_plan\"}, \"u_status\": {\"type\": \"str\"}, \"u_requisition_type\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_headcount_count\": {\"type\": \"int\"}, \"u_target_start_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_budget_approved\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_division\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_approved_headcount_limit\": {\"type\": \"int\"}, \"u_current_headcount\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}}, \"u_prq_hiring_manager\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_manager_level\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_requisition_quota\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_job_profile\": {\"u_name\": {\"type\": \"str\"}, \"u_job_code\": {\"type\": \"str\"}, \"u_job_family\": {\"type\": \"str\"}, \"u_grade_level\": {\"type\": \"str\"}, \"u_salary_band_min\": {\"type\": \"decimal\"}, \"u_salary_band_max\": {\"type\": \"decimal\"}, \"u_required_education\": {\"type\": \"str\"}, \"u_years_experience_required\": {\"type\": \"int\"}, \"u_is_exempt\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_key_responsibilities\": {\"type\": \"str\"}}, \"u_prq_workforce_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_plan_period\": {\"type\": \"str\"}, \"u_planned_headcount\": {\"type\": \"int\"}, \"u_allocated_budget\": {\"type\": \"decimal\"}, \"u_consumed_budget\": {\"type\": \"decimal\"}, \"u_approved_positions\": {\"type\": \"int\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_approval_step\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_approver\": {\"FK\": \"u_prq_approver\"}, \"u_step_order\": {\"type\": \"int\"}, \"u_step_name\": {\"type\": \"str\"}, \"u_step_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_comments\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_reminder_sent\": {\"type\": \"bool\"}}, \"u_prq_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_approval_authority\": {\"type\": \"str\"}, \"u_max_approval_amount\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_delegate_to\": {\"type\": \"str\"}, \"u_delegation_start\": {\"type\": \"str\"}, \"u_delegation_end\": {\"type\": \"str\"}, \"u_approver_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_job_opening\": {\"u_number\": {\"type\": \"str\"}, \"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_job_profile\": {\"FK\": \"u_prq_job_profile\"}, \"u_opening_status\": {\"type\": \"str\"}, \"u_posted_date\": {\"type\": \"str\"}, \"u_close_date\": {\"type\": \"str\"}, \"u_posting_channel\": {\"type\": \"str\"}, \"u_applicant_count\": {\"type\": \"int\"}, \"u_target_fill_date\": {\"type\": \"str\"}, \"u_filled_date\": {\"type\": \"str\"}, \"u_recruiter_name\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_budget_allocation\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_workforce_plan\": {\"FK\": \"u_prq_workforce_plan\"}, \"u_requested_amount\": {\"type\": \"decimal\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_finance_reviewer\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_justification\": {\"type\": \"str\"}}, \"u_prq_info_request\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_requested_by\": {\"FK\": \"u_prq_approver\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_question\": {\"type\": \"str\"}, \"u_response\": {\"type\": \"str\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_info_status\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_blocking\": {\"type\": \"bool\"}, \"u_resolution_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approve_new_headcount_set_budget_dept", "fires_on_table": "u_prq_requisition", "filter_condition": "u_statusCHANGESTO3^u_requisition_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current requisition fields (before BR, use setValue only) ---\n\n // Set budget_approved to true\n var oldBudget = current.getValue('u_budget_approved');\n current.setValue('u_budget_approved', 'true');\n _ewmLog('u_prq_requisition', 'u_budget_approved', oldBudget, current.getValue('u_budget_approved'), '');\n\n // Elevate priority to High\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '3');\n _ewmLog('u_prq_requisition', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // Stamp approval note\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Approved new headcount requisition - budget auto-confirmed');\n _ewmLog('u_prq_requisition', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- 2. Update linked department record (3 fields) ---\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var gr = new GlideRecord('u_prq_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n // Increment current_headcount by the requisition headcount\n var hcCount = parseInt(current.getValue('u_headcount_count'), 10) || 1;\n var oldHC = gr.getValue('u_current_headcount');\n var newHC = (parseInt(oldHC, 10) || 0) + hcCount;\n gr.setValue('u_current_headcount', newHC);\n _ewmLog('u_prq_department', 'u_current_headcount', oldHC, String(newHC), '');\n\n // Ensure department is marked active\n var oldActive = gr.getValue('u_is_active');\n gr.setValue('u_is_active', 'true');\n _ewmLog('u_prq_department', 'u_is_active', oldActive, gr.getValue('u_is_active'), '');\n\n // Update department_head note with approval reference\n var oldHead = gr.getValue('u_department_head');\n gr.setValue('u_department_head', 'Headcount updated via ' + current.getValue('u_number'));\n _ewmLog('u_prq_department', 'u_department_head', oldHead, gr.getValue('u_department_head'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "dept_active_sync_plan_mgr_approver", "fires_on_table": "u_prq_department", "filter_condition": "u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update workforce plans for this department: set plan_status to Active\n var grWP = new GlideRecord('u_prq_workforce_plan');\n grWP.addQuery('u_department', current.getUniqueValue());\n grWP.query();\n while (grWP.next()) {\n var oldStatus = grWP.getValue('u_plan_status');\n grWP.setValue('u_plan_status', '2');\n _ewmLog('u_prq_workforce_plan', 'u_plan_status', oldStatus, grWP.getValue('u_plan_status'), '');\n try {\n var r1 = grWP.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grWP.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update hiring managers in this department: set is_active to true\n var grHM = new GlideRecord('u_prq_hiring_manager');\n grHM.addQuery('u_department', current.getUniqueValue());\n grHM.query();\n while (grHM.next()) {\n var oldActive = grHM.getValue('u_is_active');\n grHM.setValue('u_is_active', 'true');\n _ewmLog('u_prq_hiring_manager', 'u_is_active', oldActive, grHM.getValue('u_is_active'), '');\n try {\n var r2 = grHM.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grHM.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update approvers in this department: set is_active to true\n var grAP = new GlideRecord('u_prq_approver');\n grAP.addQuery('u_department', current.getUniqueValue());\n grAP.query();\n while (grAP.next()) {\n var oldApActive = grAP.getValue('u_is_active');\n grAP.setValue('u_is_active', 'true');\n _ewmLog('u_prq_approver', 'u_is_active', oldApActive, grAP.getValue('u_is_active'), '');\n try {\n var r3 = grAP.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grAP.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "wfp_active_sync_budget_approvals", "fires_on_table": "u_prq_workforce_plan", "filter_condition": "u_plan_statusCHANGESTO2^u_fiscal_year=2025", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update budget allocations linked to this workforce plan\n var grBudget = new GlideRecord('u_prq_budget_allocation');\n grBudget.addQuery('u_workforce_plan', current.getUniqueValue());\n grBudget.query();\n while (grBudget.next()) {\n var oldStatus = grBudget.getValue('u_allocation_status');\n grBudget.setValue('u_allocation_status', '2');\n _ewmLog('u_prq_budget_allocation', 'u_allocation_status', oldStatus, grBudget.getValue('u_allocation_status'), '');\n\n var oldFiscal = grBudget.getValue('u_fiscal_year');\n grBudget.setValue('u_fiscal_year', 2025);\n _ewmLog('u_prq_budget_allocation', 'u_fiscal_year', oldFiscal, grBudget.getValue('u_fiscal_year'), '');\n\n var oldJustification = grBudget.getValue('u_justification');\n grBudget.setValue('u_justification', 'Auto-approved via active workforce plan 2025');\n _ewmLog('u_prq_budget_allocation', 'u_justification', oldJustification, grBudget.getValue('u_justification'), '');\n\n try {\n var r1 = grBudget.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update approval steps for requisitions in this department's workforce plan\n var grStep = new GlideRecord('u_prq_approval_step');\n grStep.addQuery('u_requisition.u_workforce_plan', current.getUniqueValue());\n grStep.addQuery('u_decision', '1');\n grStep.query();\n while (grStep.next()) {\n var oldComments = grStep.getValue('u_comments');\n grStep.setValue('u_comments', 'Workforce plan activated for FY2025 - ready for review');\n _ewmLog('u_prq_approval_step', 'u_comments', oldComments, grStep.getValue('u_comments'), '');\n\n var oldReminderSent = grStep.getValue('u_reminder_sent');\n grStep.setValue('u_reminder_sent', 'true');\n _ewmLog('u_prq_approval_step', 'u_reminder_sent', oldReminderSent, grStep.getValue('u_reminder_sent'), '');\n\n try {\n var r2 = grStep.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grStep.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "budget_approved_update_opening_step", "fires_on_table": "u_prq_budget_allocation", "filter_condition": "u_allocation_statusCHANGESTO2^u_fiscal_year=2025", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update related job openings to Active status and set recruiter\n var grOpening = new GlideRecord('u_prq_job_opening');\n grOpening.addQuery('u_requisition', current.getValue('u_requisition'));\n grOpening.query();\n while (grOpening.next()) {\n var oldStatus = grOpening.getValue('u_opening_status');\n grOpening.setValue('u_opening_status', '2');\n _ewmLog('u_prq_job_opening', 'u_opening_status', oldStatus, grOpening.getValue('u_opening_status'), '');\n\n var oldRecruiter = grOpening.getValue('u_recruiter_name');\n grOpening.setValue('u_recruiter_name', 'Finance Auto-Assigned');\n _ewmLog('u_prq_job_opening', 'u_recruiter_name', oldRecruiter, grOpening.getValue('u_recruiter_name'), '');\n\n try {\n var r1 = grOpening.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grOpening.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update related approval steps - mark finance approval as approved\n var grStep = new GlideRecord('u_prq_approval_step');\n grStep.addQuery('u_requisition', current.getValue('u_requisition'));\n grStep.addQuery('u_step_type', '3');\n grStep.query();\n while (grStep.next()) {\n var oldDecision = grStep.getValue('u_decision');\n grStep.setValue('u_decision', '2');\n _ewmLog('u_prq_approval_step', 'u_decision', oldDecision, grStep.getValue('u_decision'), '');\n\n try {\n var r2 = grStep.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grStep.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "opening_active_notify_stakeholders", "fires_on_table": "u_prq_job_opening", "filter_condition": "u_opening_statusCHANGESTO2^u_posting_channel=3^u_applicant_count=0", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update related approval steps for the linked requisition\n var reqRef = current.getValue('u_requisition');\n if (reqRef) {\n var grStep = new GlideRecord('u_prq_approval_step');\n grStep.addQuery('u_requisition', reqRef);\n grStep.query();\n while (grStep.next()) {\n var oldReminderSent = grStep.getValue('u_reminder_sent');\n grStep.setValue('u_reminder_sent', 'true');\n _ewmLog('u_prq_approval_step', 'u_reminder_sent', oldReminderSent, grStep.getValue('u_reminder_sent'), '');\n\n var oldComments = grStep.getValue('u_comments');\n grStep.setValue('u_comments', 'Job opening now active and posted internally and externally');\n _ewmLog('u_prq_approval_step', 'u_comments', oldComments, grStep.getValue('u_comments'), '');\n\n var oldEscalated = grStep.getValue('u_escalated');\n grStep.setValue('u_escalated', 'false');\n _ewmLog('u_prq_approval_step', 'u_escalated', oldEscalated, grStep.getValue('u_escalated'), '');\n\n try {\n var r1 = grStep.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grStep.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update hiring manager linked through the requisition\n if (reqRef) {\n var grReq = new GlideRecord('u_prq_requisition');\n if (grReq.get(reqRef)) {\n var hmRef = grReq.getValue('u_hiring_manager');\n if (hmRef) {\n var grHM = new GlideRecord('u_prq_hiring_manager');\n if (grHM.get(hmRef)) {\n var oldNotes = grHM.getValue('u_notes');\n grHM.setValue('u_notes', 'Active job opening posted for requisition ' + grReq.getValue('u_number'));\n _ewmLog('u_prq_hiring_manager', 'u_notes', oldNotes, grHM.getValue('u_notes'), '');\n\n var oldTitle = grHM.getValue('u_title');\n grHM.setValue('u_title', 'Active Requisition Owner');\n _ewmLog('u_prq_hiring_manager', 'u_title', oldTitle, grHM.getValue('u_title'), '');\n\n var oldQuota = grHM.getValue('u_requisition_quota');\n var newQuota = parseInt(oldQuota || '0', 10) + 1;\n grHM.setValue('u_requisition_quota', newQuota);\n _ewmLog('u_prq_hiring_manager', 'u_requisition_quota', oldQuota, String(newQuota), '');\n\n try {\n var r2 = grHM.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grHM.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "close_info_reqs_on_step_approved", "fires_on_table": "u_prq_approval_step", "filter_condition": "u_decision=2", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Close any open info requests linked to the same requisition\n var reqRef = current.getValue('u_requisition');\n if (reqRef) {\n var grInfo = new GlideRecord('u_prq_info_request');\n grInfo.addQuery('u_requisition', reqRef);\n grInfo.addQuery('u_info_status', '1'); // Open\n grInfo.query();\n while (grInfo.next()) {\n var oldStatus = grInfo.getValue('u_info_status');\n grInfo.setValue('u_info_status', '3');\n _ewmLog('u_prq_info_request', 'u_info_status', oldStatus, grInfo.getValue('u_info_status'), '');\n\n var oldNotes = grInfo.getValue('u_resolution_notes');\n grInfo.setValue('u_resolution_notes', 'Auto-closed: approval step decision approved');\n _ewmLog('u_prq_info_request', 'u_resolution_notes', oldNotes, grInfo.getValue('u_resolution_notes'), '');\n\n try {\n var r1 = grInfo.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grInfo.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the approver record to reflect latest activity\n var approverRef = current.getValue('u_approver');\n if (approverRef) {\n var grApprover = new GlideRecord('u_prq_approver');\n grApprover.addQuery('sys_id', approverRef);\n grApprover.query();\n if (grApprover.next()) {\n var oldAuth = grApprover.getValue('u_approval_authority');\n grApprover.setValue('u_approval_authority', '2');\n _ewmLog('u_prq_approver', 'u_approval_authority', oldAuth, grApprover.getValue('u_approval_authority'), '');\n\n var oldApproverNotes = grApprover.getValue('u_notes');\n grApprover.setValue('u_notes', 'Last approved step: ' + current.getValue('u_step_name'));\n _ewmLog('u_prq_approver', 'u_notes', oldApproverNotes, grApprover.getValue('u_notes'), '');\n\n try {\n var r2 = grApprover.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grApprover.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_prq_approval_step", "documentkey": "1aca556501b143103e48918ce4a0a60e", "fieldname": "u_comments", "oldvalue": "Awaiting finance review", "newvalue": "Job opening now active and posted internally and externally"}, {"tablename": "u_prq_hiring_manager", "documentkey": "d6ca156501b143103e48918ce4a0a6eb", "fieldname": "u_notes", "oldvalue": "Manages backend platform team", "newvalue": "Active job opening posted for requisition PRQ0010001"}, {"tablename": "u_prq_hiring_manager", "documentkey": "d6ca156501b143103e48918ce4a0a6eb", "fieldname": "u_is_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_prq_requisition", "documentkey": "96ca556501b143103e48918ce4a0a616", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_prq_workforce_plan", "documentkey": "52ca556501b143103e48918ce4a0a600", "fieldname": "u_plan_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_prq_info_request", "documentkey": "56ca556501b143103e48918ce4a0a61e", "fieldname": "u_resolution_notes", "oldvalue": "", "newvalue": "Auto-closed: approval step decision approved"}, {"tablename": "u_prq_approval_step", "documentkey": "1aca556501b143103e48918ce4a0a60e", "fieldname": "u_escalated", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_prq_hiring_manager", "documentkey": "d6ca156501b143103e48918ce4a0a6eb", "fieldname": "u_title", "oldvalue": "Senior Engineering Manager", "newvalue": "Active Requisition Owner"}, {"tablename": "u_prq_budget_allocation", "documentkey": "d6ca556501b143103e48918ce4a0a603", "fieldname": "u_allocation_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_prq_info_request", "documentkey": "56ca556501b143103e48918ce4a0a61e", "fieldname": "u_info_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_prq_department", "documentkey": "5eca156501b143103e48918ce4a0a6fc", "fieldname": "u_department_head", "oldvalue": "Jane Doe", "newvalue": "Headcount updated via PRQ0010001"}, {"tablename": "u_prq_requisition", "documentkey": "96ca556501b143103e48918ce4a0a616", "fieldname": "u_notes", "oldvalue": "Pending approval", "newvalue": "Approved new headcount requisition - budget auto-confirmed"}, {"tablename": "u_prq_job_opening", "documentkey": "d2ca556501b143103e48918ce4a0a613", "fieldname": "u_recruiter_name", "oldvalue": "Unassigned", "newvalue": "Finance Auto-Assigned"}, {"tablename": "u_prq_approval_step", "documentkey": "1aca556501b143103e48918ce4a0a60e", "fieldname": "u_reminder_sent", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_prq_hiring_manager", "documentkey": "d6ca156501b143103e48918ce4a0a6eb", "fieldname": "u_requisition_quota", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_prq_approver", "documentkey": "daca556501b143103e48918ce4a0a607", "fieldname": "u_notes", "oldvalue": "Finance approver for Engineering", "newvalue": "Last approved step: Finance Review Step"}, {"tablename": "u_prq_approver", "documentkey": "daca556501b143103e48918ce4a0a607", "fieldname": "u_is_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_prq_budget_allocation", "documentkey": "d6ca556501b143103e48918ce4a0a603", "fieldname": "u_fiscal_year", "oldvalue": "2024", "newvalue": "2025"}, {"tablename": "u_prq_approval_step", "documentkey": "1aca556501b143103e48918ce4a0a60e", "fieldname": "u_decision", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_prq_department", "documentkey": "5eca156501b143103e48918ce4a0a6fc", "fieldname": "u_is_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_prq_requisition", "documentkey": "96ca556501b143103e48918ce4a0a616", "fieldname": "u_priority", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_prq_job_opening", "documentkey": "d2ca556501b143103e48918ce4a0a613", "fieldname": "u_opening_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_prq_approver", "documentkey": "daca556501b143103e48918ce4a0a607", "fieldname": "u_approval_authority", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_prq_budget_allocation", "documentkey": "d6ca556501b143103e48918ce4a0a603", "fieldname": "u_justification", "oldvalue": "Budget request for two senior backend engineers", "newvalue": "Auto-approved via active workforce plan 2025"}, {"tablename": "u_prq_department", "documentkey": "5eca156501b143103e48918ce4a0a6fc", "fieldname": "u_current_headcount", "oldvalue": "22", "newvalue": "24"}, {"tablename": "u_prq_requisition", "documentkey": "96ca556501b143103e48918ce4a0a616", "fieldname": "u_budget_approved", "oldvalue": "0", "newvalue": "1"}], "ewm_logs": [{"sys_id": "20ea556501b143103e48918ce4a0a6a6", "u_br_name": "budget_approved_update_opening_step", "u_table_name": "u_prq_job_opening", "u_field_name": "u_opening_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "20ea596501b143103e48918ce4a0a6f0", "u_br_name": "opening_active_notify_stakeholders", "u_table_name": "u_prq_approval_step", "u_field_name": "u_escalated", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "24ea556501b143103e48918ce4a0a69c", "u_br_name": "approve_new_headcount_set_budget_dept", "u_table_name": "u_prq_requisition", "u_field_name": "u_budget_approved", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "24ea556501b143103e48918ce4a0a69d", "u_br_name": "approve_new_headcount_set_budget_dept", "u_table_name": "u_prq_requisition", "u_field_name": "u_priority", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "28ea556501b143103e48918ce4a0a6a1", "u_br_name": "dept_active_sync_plan_mgr_approver", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_plan_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "28ea596501b143103e48918ce4a0a6f2", "u_br_name": "opening_active_notify_stakeholders", "u_table_name": "u_prq_hiring_manager", "u_field_name": "u_title", "u_old_value": "Senior Engineering Manager", "u_new_value": "Active Requisition Owner", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "28ea996501b143103e48918ce4a0a608", "u_br_name": "close_info_reqs_on_step_approved", "u_table_name": "u_prq_approver", "u_field_name": "u_is_active", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "2cea596501b143103e48918ce4a0a6ee", "u_br_name": "opening_active_notify_stakeholders", "u_table_name": "u_prq_approval_step", "u_field_name": "u_reminder_sent", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "60ea556501b143103e48918ce4a0a6a3", "u_br_name": "wfp_active_sync_budget_approvals", "u_table_name": "u_prq_budget_allocation", "u_field_name": "u_allocation_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "60ea596501b143103e48918ce4a0a6f6", "u_br_name": "close_info_reqs_on_step_approved", "u_table_name": "u_prq_info_request", "u_field_name": "u_info_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "64ea556501b143103e48918ce4a0a6a4", "u_br_name": "wfp_active_sync_budget_approvals", "u_table_name": "u_prq_budget_allocation", "u_field_name": "u_justification", "u_old_value": "Budget request for two senior backend engineers", "u_new_value": "Auto-approved via active workforce plan 2025", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "68ea556501b143103e48918ce4a0a69e", "u_br_name": "approve_new_headcount_set_budget_dept", "u_table_name": "u_prq_department", "u_field_name": "u_current_headcount", "u_old_value": "22", "u_new_value": "24", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "6cea556501b143103e48918ce4a0a69f", "u_br_name": 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"e8ea556501b143103e48918ce4a0a6a3", "u_br_name": "wfp_active_sync_budget_approvals", "u_table_name": "u_prq_budget_allocation", "u_field_name": "u_fiscal_year", "u_old_value": "2024", "u_new_value": "2025", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "e8ea596501b143103e48918ce4a0a6f6", "u_br_name": "close_info_reqs_on_step_approved", "u_table_name": "u_prq_info_request", "u_field_name": "u_resolution_notes", "u_old_value": "", "u_new_value": "Auto-closed: approval step decision approved", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}, {"sys_id": "ecea596501b143103e48918ce4a0a6f4", "u_br_name": "opening_active_notify_stakeholders", "u_table_name": "u_prq_approval_step", "u_field_name": "u_decision", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:30:08"}], "metadata": "{\"domain\": \"position_requisition\", \"primary_table\": \"u_prq_requisition\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 6, \"expected_br_count\": 6, \"all_brs_fired\": true, \"audit_count\": 26}"} {"tool_name": "insert_prq_requisition", "parameters": "{\"table_name\": \"u_prq_requisition\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"REQ-2025-0042\", \"u_department\": {\"$lookup\": {\"table\": \"u_prq_department\", \"match\": {\"u_department_code\": \"TECH-001\"}}}, \"u_hiring_manager\": {\"$lookup\": {\"table\": \"u_prq_hiring_manager\", \"match\": {\"u_employee_id\": \"EMP-4421\"}}}, \"u_job_profile\": {\"$lookup\": {\"table\": \"u_prq_job_profile\", \"match\": {\"u_job_code\": \"SWE-SR-01\"}}}, \"u_workforce_plan\": \"@workforce_plan_main.sys_id\", \"u_requisition_type\": \"1\", \"u_employment_type\": \"1\", \"u_headcount_count\": 2, \"u_target_start_date\": \"2025-04-01\", \"u_priority\": \"3\", \"u_justification\": \"Team expansion to support new platform initiative\", \"u_notes\": \"Urgent hire for Q2 deliverables\"}}", "seed_data": null, "supporting_data": "{\"dept_tech\": {\"u_name\": \"Platform Engineering\", \"u_department_head\": \"Sarah Chen\", \"u_division\": \"Technology Division\", \"u_annual_budget\": \"2000000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:31:00\", \"sys_tags\": \"\", \"u_department_code\": \"TECH-001\", \"u_is_active\": \"true\", \"sys_id\": \"440b11a501b143103e48918ce4a0a668\", \"sys_updated_by\": \"admin\", \"u_approved_headcount_limit\": \"50\", \"u_current_headcount\": \"27\", \"sys_created_on\": \"2026-06-30 11:30:39\", \"u_location\": \"San Francisco\", \"u_department_type\": \"3\", \"u_cost_center\": \"CC-5000\", \"sys_created_by\": \"admin\"}, \"workforce_plan_main\": {\"u_approved_positions\": \"0\", \"u_name\": \"Tech WFP 2025\", \"u_notes\": \"Annual workforce plan for Platform Engineering\", \"u_department\": \"440b11a501b143103e48918ce4a0a668\", \"u_effective_date\": \"2025-01-01\", \"sys_mod_count\": \"0\", \"u_allocated_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 11:30:39\", \"sys_tags\": \"\", \"u_fiscal_year\": \"2025\", \"sys_id\": \"480b11a501b143103e48918ce4a0a66b\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:30:39\", \"u_plan_period\": \"1\", \"u_planned_headcount\": \"10\", \"u_plan_status\": \"1\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\", \"u_consumed_budget\": \"0\"}, \"hiring_mgr\": {\"u_name\": \"James Rodriguez\", \"u_notes\": \"Platform team hiring manager\", \"u_department\": \"440b11a501b143103e48918ce4a0a668\", \"u_manager_level\": \"2\", \"u_email\": \"james.rodriguez@example.com\", \"u_title\": \"Engineering Manager\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-4421\", \"sys_updated_on\": \"2026-06-30 11:30:39\", \"sys_tags\": \"\", \"u_is_active\": \"true\", \"sys_id\": \"cc0b11a501b143103e48918ce4a0a66e\", \"sys_updated_by\": \"admin\", \"u_phone\": \"415-555-0199\", \"sys_created_on\": \"2026-06-30 11:30:39\", \"u_hire_date\": \"2019-06-15\", \"u_cost_center\": \"CC-5000\", \"u_requisition_quota\": \"5\", \"sys_created_by\": \"admin\"}, \"job_profile_swe\": {\"u_name\": \"Senior Software Engineer\", \"sys_mod_count\": \"0\", \"u_salary_band_min\": \"120000\", \"sys_updated_on\": \"2026-06-30 11:30:39\", \"sys_tags\": \"\", \"u_key_responsibilities\": \"Design, develop, and maintain platform infrastructure\", \"u_grade_level\": \"L5\", \"u_job_family\": \"Engineering\", \"u_years_experience_required\": \"5\", \"sys_id\": \"cc0b11a501b143103e48918ce4a0a660\", \"u_description\": \"Senior software engineer responsible for platform services\", \"u_required_education\": \"3\", \"sys_updated_by\": \"admin\", \"u_job_code\": \"SWE-SR-01\", \"sys_created_on\": \"2026-06-30 11:30:39\", \"u_is_exempt\": \"true\", \"sys_created_by\": \"admin\", \"u_salary_band_max\": \"180000\"}, \"budget_alloc_existing\": {\"u_workforce_plan\": \"480b11a501b143103e48918ce4a0a66b\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:30:39\", \"sys_tags\": \"\", \"u_finance_reviewer\": \"Linda Park\", \"u_allocation_status\": \"1\", \"u_fiscal_year\": \"2024\", \"u_requested_amount\": \"150000\", \"sys_id\": \"440b11a501b143103e48918ce4a0a672\", \"sys_updated_by\": \"admin\", \"u_requisition\": \"\", \"sys_created_on\": \"2026-06-30 11:30:39\", \"u_justification\": \"Initial budget request for headcount\", \"u_approved_amount\": \"0\", \"u_currency\": \"USD\", \"u_cost_center\": \"CC-5000\", \"sys_created_by\": \"admin\", \"u_review_date\": \"\"}, \"approver_finance\": {\"u_delegation_start\": \"2025-06-01\", \"u_name\": \"Linda Park\", \"u_notes\": \"Finance approver for technology division\", \"u_department\": \"440b11a501b143103e48918ce4a0a668\", \"u_delegation_end\": \"2025-06-30\", \"u_email\": \"linda.park@example.com\", \"u_delegate_to\": \"Mark Thompson\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-2200\", \"sys_updated_on\": \"2026-06-30 11:30:39\", \"sys_tags\": \"\", \"u_approval_authority\": \"2\", \"u_is_active\": \"true\", \"u_max_approval_amount\": \"500000\", \"sys_id\": \"cc0b11a501b143103e48918ce4a0a697\", \"u_approver_type\": \"2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:30:39\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_prq_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_hiring_manager\": {\"FK\": \"u_prq_hiring_manager\"}, \"u_job_profile\": {\"FK\": \"u_prq_job_profile\"}, \"u_workforce_plan\": {\"FK\": \"u_prq_workforce_plan\"}, \"u_status\": {\"type\": \"str\"}, \"u_requisition_type\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_headcount_count\": {\"type\": \"int\"}, \"u_target_start_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_budget_approved\": {\"type\": \"bool\"}, \"u_justification\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_division\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_approved_headcount_limit\": {\"type\": \"int\"}, \"u_current_headcount\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}}, \"u_prq_hiring_manager\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_manager_level\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_requisition_quota\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_job_profile\": {\"u_name\": {\"type\": \"str\"}, \"u_job_code\": {\"type\": \"str\"}, \"u_job_family\": {\"type\": \"str\"}, \"u_grade_level\": {\"type\": \"str\"}, \"u_salary_band_min\": {\"type\": \"decimal\"}, \"u_salary_band_max\": {\"type\": \"decimal\"}, \"u_required_education\": {\"type\": \"str\"}, \"u_years_experience_required\": {\"type\": \"int\"}, \"u_is_exempt\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_key_responsibilities\": {\"type\": \"str\"}}, \"u_prq_workforce_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_plan_period\": {\"type\": \"str\"}, \"u_planned_headcount\": {\"type\": \"int\"}, \"u_allocated_budget\": {\"type\": \"decimal\"}, \"u_consumed_budget\": {\"type\": \"decimal\"}, \"u_approved_positions\": {\"type\": \"int\"}, \"u_plan_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_approval_step\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_approver\": {\"FK\": \"u_prq_approver\"}, \"u_step_order\": {\"type\": \"int\"}, \"u_step_name\": {\"type\": \"str\"}, \"u_step_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_comments\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_reminder_sent\": {\"type\": \"bool\"}}, \"u_prq_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_prq_department\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_approval_authority\": {\"type\": \"str\"}, \"u_max_approval_amount\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_delegate_to\": {\"type\": \"str\"}, \"u_delegation_start\": {\"type\": \"str\"}, \"u_delegation_end\": {\"type\": \"str\"}, \"u_approver_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_job_opening\": {\"u_number\": {\"type\": \"str\"}, \"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_job_profile\": {\"FK\": \"u_prq_job_profile\"}, \"u_opening_status\": {\"type\": \"str\"}, \"u_posted_date\": {\"type\": \"str\"}, \"u_close_date\": {\"type\": \"str\"}, \"u_posting_channel\": {\"type\": \"str\"}, \"u_applicant_count\": {\"type\": \"int\"}, \"u_target_fill_date\": {\"type\": \"str\"}, \"u_filled_date\": {\"type\": \"str\"}, \"u_recruiter_name\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_prq_budget_allocation\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_workforce_plan\": {\"FK\": \"u_prq_workforce_plan\"}, \"u_requested_amount\": {\"type\": \"decimal\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_finance_reviewer\": {\"type\": \"str\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_justification\": {\"type\": \"str\"}}, \"u_prq_info_request\": {\"u_requisition\": {\"FK\": \"u_prq_requisition\"}, \"u_requested_by\": {\"FK\": \"u_prq_approver\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_question\": {\"type\": \"str\"}, \"u_response\": {\"type\": \"str\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_info_status\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_is_blocking\": {\"type\": \"bool\"}, \"u_resolution_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "init_new_requisition_defaults", "fires_on_table": "u_prq_requisition", "filter_condition": "u_requisition_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Set default status to Draft on new requisition insert\n var oldStatus = current.getValue('u_status');\n current.setValue('u_status', '1');\n _ewmLog('u_prq_requisition', 'u_status', oldStatus, current.getValue('u_status'), '');\n\n // Default budget_approved to false for new headcount requisitions\n var oldBudget = current.getValue('u_budget_approved');\n current.setValue('u_budget_approved', 'false');\n _ewmLog('u_prq_requisition', 'u_budget_approved', oldBudget, current.getValue('u_budget_approved'), '');\n\n // Default priority to Medium if not already set\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '2');\n _ewmLog('u_prq_requisition', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // Set submitted_date to current timestamp\n var oldSubmitted = current.getValue('u_submitted_date');\n var now = new GlideDateTime().getDisplayValue();\n current.setValue('u_submitted_date', now);\n _ewmLog('u_prq_requisition', 'u_submitted_date', oldSubmitted, current.getValue('u_submitted_date'), '');\n\n // Increment current_headcount on the linked department to reflect pending request\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var gr = new GlideRecord('u_prq_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n var oldHC = gr.getValue('u_current_headcount');\n var newHC = parseInt(oldHC || '0', 10) + parseInt(current.getValue('u_headcount_count') || '1', 10);\n gr.setValue('u_current_headcount', newHC);\n _ewmLog('u_prq_department', 'u_current_headcount', oldHC, String(newHC), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "dept_tech_active_create_opening_plan", "fires_on_table": "u_prq_department", "filter_condition": "u_is_active=true^u_department_type=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Job Opening for this technology department\n var grOpening = new GlideRecord('u_prq_job_opening');\n grOpening.initialize();\n grOpening.setValue('u_opening_status', '1');\n _ewmLog('u_prq_job_opening', 'u_opening_status', '', '1', '');\n grOpening.setValue('u_posting_channel', '3');\n _ewmLog('u_prq_job_opening', 'u_posting_channel', '', '3', '');\n grOpening.setValue('u_notes', 'Auto-created for active Technology dept ' + current.getValue('u_name'));\n _ewmLog('u_prq_job_opening', 'u_notes', '', 'Auto-created for active Technology dept ' + current.getValue('u_name'), '');\n try {\n var rOpening = grOpening.insert();\n if (!rOpening) {\n _ewmLog('', '', '', '', 'GR insert failed on u_prq_job_opening: ' + grOpening.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Insert a new Workforce Plan for this department\n var grPlan = new GlideRecord('u_prq_workforce_plan');\n grPlan.initialize();\n grPlan.setValue('u_department', current.getUniqueValue());\n _ewmLog('u_prq_workforce_plan', 'u_department', '', current.getUniqueValue(), '');\n grPlan.setValue('u_fiscal_year', 2025);\n _ewmLog('u_prq_workforce_plan', 'u_fiscal_year', '', '2025', '');\n grPlan.setValue('u_plan_period', '1');\n _ewmLog('u_prq_workforce_plan', 'u_plan_period', '', '1', '');\n grPlan.setValue('u_planned_headcount', 10);\n _ewmLog('u_prq_workforce_plan', 'u_planned_headcount', '', '10', '');\n grPlan.setValue('u_allocated_budget', 500000);\n _ewmLog('u_prq_workforce_plan', 'u_allocated_budget', '', '500000', '');\n grPlan.setValue('u_consumed_budget', 0);\n _ewmLog('u_prq_workforce_plan', 'u_consumed_budget', '', '0', '');\n grPlan.setValue('u_approved_positions', 0);\n _ewmLog('u_prq_workforce_plan', 'u_approved_positions', '', '0', '');\n grPlan.setValue('u_plan_status', '2');\n _ewmLog('u_prq_workforce_plan', 'u_plan_status', '', '2', '');\n grPlan.setValue('u_notes', 'Auto-generated annual plan for Technology department');\n _ewmLog('u_prq_workforce_plan', 'u_notes', '', 'Auto-generated annual plan for Technology department', '');\n try {\n var rPlan = grPlan.insert();\n if (!rPlan) {\n _ewmLog('', '', '', '', 'GR insert failed on u_prq_workforce_plan: ' + grPlan.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "job_opening_init_budget_and_plan", "fires_on_table": "u_prq_job_opening", "filter_condition": "u_opening_status=1^u_posting_channel=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a budget allocation record for the requisition linked to this job opening\n var grBudget = new GlideRecord('u_prq_budget_allocation');\n grBudget.initialize();\n grBudget.setValue('u_requisition', current.getValue('u_requisition'));\n _ewmLog('u_prq_budget_allocation', 'u_requisition', '', current.getValue('u_requisition'), '');\n grBudget.setValue('u_allocation_status', '1');\n _ewmLog('u_prq_budget_allocation', 'u_allocation_status', '', '1', '');\n grBudget.setValue('u_currency', 'USD');\n _ewmLog('u_prq_budget_allocation', 'u_currency', '', 'USD', '');\n try {\n var rBudget = grBudget.insert();\n if (!rBudget) { _ewmLog('','','','', 'GR insert failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the workforce plan linked to the requisition to increment approved_positions and set plan_status to Active\n var grReq = new GlideRecord('u_prq_requisition');\n if (grReq.get(current.getValue('u_requisition'))) {\n var wpRef = grReq.getValue('u_workforce_plan');\n if (wpRef) {\n var grWP = new GlideRecord('u_prq_workforce_plan');\n grWP.addQuery('sys_id', wpRef);\n grWP.query();\n while (grWP.next()) {\n var oldPositions = grWP.getValue('u_approved_positions');\n var newPositions = (parseInt(oldPositions, 10) || 0) + 1;\n grWP.setValue('u_approved_positions', newPositions);\n _ewmLog('u_prq_workforce_plan', 'u_approved_positions', oldPositions, String(newPositions), '');\n\n var oldStatus = grWP.getValue('u_plan_status');\n grWP.setValue('u_plan_status', '2');\n _ewmLog('u_prq_workforce_plan', 'u_plan_status', oldStatus, '2', '');\n\n try {\n var rWP = grWP.update();\n if (!rWP) { _ewmLog('','','','', 'GR update failed: ' + grWP.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "wfp_update_sync_budget_and_approval", "fires_on_table": "u_prq_workforce_plan", "filter_condition": "u_plan_status=2^u_fiscal_year=2025^u_plan_periodISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update budget allocations linked to this workforce plan\n var grBudget = new GlideRecord('u_prq_budget_allocation');\n grBudget.addQuery('u_workforce_plan', current.getUniqueValue());\n grBudget.query();\n while (grBudget.next()) {\n var oldStatus = grBudget.getValue('u_allocation_status');\n grBudget.setValue('u_allocation_status', '2');\n _ewmLog('u_prq_budget_allocation', 'u_allocation_status', oldStatus, grBudget.getValue('u_allocation_status'), '');\n\n var oldFiscalYear = grBudget.getValue('u_fiscal_year');\n grBudget.setValue('u_fiscal_year', 2025);\n _ewmLog('u_prq_budget_allocation', 'u_fiscal_year', oldFiscalYear, grBudget.getValue('u_fiscal_year'), '');\n\n try {\n var r1 = grBudget.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update approval steps for requisitions tied to this workforce plan\n var grStep = new GlideRecord('u_prq_approval_step');\n grStep.addQuery('u_requisition.u_workforce_plan', current.getUniqueValue());\n grStep.addQuery('u_decision', '1');\n grStep.query();\n while (grStep.next()) {\n var oldComments = grStep.getValue('u_comments');\n grStep.setValue('u_comments', 'Workforce plan activated for FY2025 - budget confirmed');\n _ewmLog('u_prq_approval_step', 'u_comments', oldComments, grStep.getValue('u_comments'), '');\n\n try {\n var r2 = grStep.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grStep.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "budget_approved_log_and_notify", "fires_on_table": "u_prq_budget_allocation", "filter_condition": "u_allocation_statusCHANGESTO2^u_finance_reviewerISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set approved_amount equal to requested_amount on current budget allocation\n var oldApproved = current.getValue('u_approved_amount');\n current.setValue('u_approved_amount', current.getValue('u_requested_amount'));\n _ewmLog('u_prq_budget_allocation', 'u_approved_amount', oldApproved, current.getValue('u_approved_amount'), '');\n\n // 2. Set justification to indicate finance sign-off\n var oldJust = current.getValue('u_justification');\n current.setValue('u_justification', 'Finance approved - reviewer confirmed allocation');\n _ewmLog('u_prq_budget_allocation', 'u_justification', oldJust, current.getValue('u_justification'), '');\n\n // 3. Insert an information request record to notify hiring manager of budget approval\n var gr = new GlideRecord('u_prq_info_request');\n gr.initialize();\n gr.setValue('u_requisition', current.getValue('u_requisition'));\n _ewmLog('u_prq_info_request', 'u_requisition', '', current.getValue('u_requisition'), '');\n\n gr.setValue('u_info_status', '2');\n _ewmLog('u_prq_info_request', 'u_info_status', '', '2', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_blocking_budget_info_request", "fires_on_table": "u_prq_info_request", "filter_condition": "u_category=1^u_is_blocking=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- Set defaults on the current info request (before insert) ---\n\n // 1. Set info_status to Open\n var oldStatus = current.getValue('u_info_status');\n current.setValue('u_info_status', '1');\n _ewmLog('u_prq_info_request', 'u_info_status', oldStatus, current.getValue('u_info_status'), '');\n\n // 2. Set due_date to a concrete date\n var oldDueDate = current.getValue('u_due_date');\n current.setValue('u_due_date', '2025-03-15');\n _ewmLog('u_prq_info_request', 'u_due_date', oldDueDate, current.getValue('u_due_date'), '');\n\n // 3. Set resolution_notes with initial note\n var oldNotes = current.getValue('u_resolution_notes');\n current.setValue('u_resolution_notes', 'Blocking budget inquiry created - awaiting finance response');\n _ewmLog('u_prq_info_request', 'u_resolution_notes', oldNotes, current.getValue('u_resolution_notes'), '');\n\n // --- Insert a Finance Approval step into u_prq_approval_step ---\n var gr = new GlideRecord('u_prq_approval_step');\n gr.initialize();\n\n // 4. Set step_type to Finance Approval\n gr.setValue('u_step_type', '3');\n _ewmLog('u_prq_approval_step', 'u_step_type', '', '3', '');\n\n // 5. Set step_name\n gr.setValue('u_step_name', 'Budget Info Request Finance Review');\n _ewmLog('u_prq_approval_step', 'u_step_name', '', 'Budget Info Request Finance Review', '');\n\n // Link to the requisition from the info request\n gr.setValue('u_requisition', current.getValue('u_requisition'));\n gr.setValue('u_step_order', 10);\n gr.setValue('u_decision', '1');\n gr.setValue('u_is_mandatory', 'true');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "fin_approval_step_init_defaults", "fires_on_table": "u_prq_approval_step", "filter_condition": "u_step_type=3^u_decision=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Set defaults on the current approval step (before insert, self-loop OK)\n var oldMandatory = current.getValue('u_is_mandatory');\n current.setValue('u_is_mandatory', 'true');\n _ewmLog('u_prq_approval_step', 'u_is_mandatory', oldMandatory, current.getValue('u_is_mandatory'), '');\n\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Finance approval step auto-created for budget review');\n _ewmLog('u_prq_approval_step', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // 2. Insert a new workforce plan record for tracking\n var grWP = new GlideRecord('u_prq_workforce_plan');\n grWP.initialize();\n grWP.setValue('u_fiscal_year', 2025);\n _ewmLog('u_prq_workforce_plan', 'u_fiscal_year', '', '2025', '');\n grWP.setValue('u_plan_status', '1');\n _ewmLog('u_prq_workforce_plan', 'u_plan_status', '', '1', '');\n try {\n var rWP = grWP.insert();\n if (!rWP) { _ewmLog('','','','', 'GR insert failed on u_prq_workforce_plan: ' + grWP.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 3. Insert a new department record for finance tracking\n var grDept = new GlideRecord('u_prq_department');\n grDept.initialize();\n grDept.setValue('u_department_code', 'FIN-REVIEW-2025');\n _ewmLog('u_prq_department', 'u_department_code', '', 'FIN-REVIEW-2025', '');\n grDept.setValue('u_cost_center', 'CC-9000');\n _ewmLog('u_prq_department', 'u_cost_center', '', 'CC-9000', '');\n try {\n var rDept = grDept.insert();\n if (!rDept) { _ewmLog('','','','', 'GR insert failed on u_prq_department: ' + grDept.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_department", "oldvalue": "", "newvalue": "440b11a501b143103e48918ce4a0a668"}, {"tablename": "u_prq_department", "documentkey": "440b11a501b143103e48918ce4a0a668", "fieldname": "u_current_headcount", "oldvalue": "25", "newvalue": "27"}, {"tablename": "u_prq_budget_allocation", "documentkey": "011bd1a501b143103e48918ce4a0a670", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_consumed_budget", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_submitted_date", "oldvalue": "", "newvalue": "2026-06-30 04:31:00"}, {"tablename": "u_prq_job_opening", "documentkey": "c51bd1a501b143103e48918ce4a0a66d", "fieldname": "u_opening_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_approved_positions", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prq_budget_allocation", "documentkey": "011bd1a501b143103e48918ce4a0a670", "fieldname": "u_allocation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_plan_period", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_headcount_count", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_budget_approved", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Team expansion to support new platform initiative"}, {"tablename": "u_prq_job_opening", "documentkey": "c51bd1a501b143103e48918ce4a0a66d", "fieldname": "u_posting_channel", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-generated annual plan for Technology department"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_workforce_plan", "oldvalue": "", "newvalue": "480b11a501b143103e48918ce4a0a66b"}, {"tablename": "u_prq_budget_allocation", "documentkey": "011bd1a501b143103e48918ce4a0a670", "fieldname": "u_requested_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_planned_headcount", "oldvalue": "", "newvalue": "10"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_hiring_manager", "oldvalue": "", "newvalue": "cc0b11a501b143103e48918ce4a0a66e"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_job_profile", "oldvalue": "", "newvalue": "cc0b11a501b143103e48918ce4a0a660"}, {"tablename": "u_prq_job_opening", "documentkey": "c51bd1a501b143103e48918ce4a0a66d", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created for active Technology dept Platform Engineering"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_department", "oldvalue": "", "newvalue": "440b11a501b143103e48918ce4a0a668"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Urgent hire for Q2 deliverables"}, {"tablename": "u_prq_budget_allocation", "documentkey": "011bd1a501b143103e48918ce4a0a670", "fieldname": "u_approved_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_plan_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_employment_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_requisition_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_prq_job_opening", "documentkey": "c51bd1a501b143103e48918ce4a0a66d", "fieldname": "u_applicant_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_target_start_date", "oldvalue": "", "newvalue": "2025-04-01"}, {"tablename": "u_prq_workforce_plan", "documentkey": "c91bd1a501b143103e48918ce4a0a675", "fieldname": "u_allocated_budget", "oldvalue": "", "newvalue": "500000"}, {"tablename": "u_prq_requisition", "documentkey": "811bd1a501b143103e48918ce4a0a667", "fieldname": "u_number", "oldvalue": "", "newvalue": "REQ-2025-0042"}], "ewm_logs": [{"sys_id": "011bd1a501b143103e48918ce4a0a669", "u_br_name": "init_new_requisition_defaults", "u_table_name": "u_prq_requisition", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "011bd1a501b143103e48918ce4a0a674", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_approved_positions", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "051bd1a501b143103e48918ce4a0a66a", "u_br_name": "init_new_requisition_defaults", "u_table_name": "u_prq_department", "u_field_name": "u_current_headcount", "u_old_value": "25", "u_new_value": "27", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "0d1bd1a501b143103e48918ce4a0a66b", "u_br_name": "dept_tech_active_create_opening_plan", "u_table_name": "u_prq_job_opening", "u_field_name": "u_opening_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "0d1bd1a501b143103e48918ce4a0a671", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_plan_period", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "451bd1a501b143103e48918ce4a0a66c", "u_br_name": "dept_tech_active_create_opening_plan", "u_table_name": "u_prq_job_opening", "u_field_name": "u_posting_channel", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "451bd1a501b143103e48918ce4a0a672", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_planned_headcount", "u_old_value": "", "u_new_value": "10", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "491bd1a501b143103e48918ce4a0a674", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_plan_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "811bd1a501b143103e48918ce4a0a675", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-generated annual plan for Technology department", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "851bd1a501b143103e48918ce4a0a667", "u_br_name": "init_new_requisition_defaults", "u_table_name": "u_prq_requisition", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "851bd1a501b143103e48918ce4a0a668", "u_br_name": "init_new_requisition_defaults", "u_table_name": "u_prq_requisition", "u_field_name": "u_budget_approved", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "851bd1a501b143103e48918ce4a0a66e", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_budget_allocation", "u_field_name": "u_requisition", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "891bd1a501b143103e48918ce4a0a669", "u_br_name": "init_new_requisition_defaults", "u_table_name": "u_prq_requisition", "u_field_name": "u_submitted_date", "u_old_value": "", "u_new_value": "2026-06-30 04:31:00", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "891bd1a501b143103e48918ce4a0a670", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_department", "u_old_value": "", "u_new_value": "440b11a501b143103e48918ce4a0a668", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "8d1bd1a501b143103e48918ce4a0a66c", "u_br_name": "dept_tech_active_create_opening_plan", "u_table_name": "u_prq_job_opening", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-created for active Technology dept Platform Engineering", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "8d1bd1a501b143103e48918ce4a0a66e", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_budget_allocation", "u_field_name": "u_allocation_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "8d1bd1a501b143103e48918ce4a0a672", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_allocated_budget", "u_old_value": "", "u_new_value": "500000", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "c11bd1a501b143103e48918ce4a0a671", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_fiscal_year", "u_old_value": "", "u_new_value": "2025", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "c51bd1a501b143103e48918ce4a0a66f", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_budget_allocation", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}, {"sys_id": "c51bd1a501b143103e48918ce4a0a673", "u_br_name": "job_opening_init_budget_and_plan", "u_table_name": "u_prq_workforce_plan", "u_field_name": "u_consumed_budget", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:31:00"}], "metadata": "{\"domain\": \"position_requisition\", \"primary_table\": \"u_prq_requisition\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 3, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 33}"} {"tool_name": "update_pwo_work_order", "parameters": "{\"table_name\": \"u_pwo_work_order\", \"operation\": \"update\", \"fields\": {\"u_status\": \"4\"}}", "seed_data": "{\"u_notes\": \"Work order progressing to inspection phase\", \"u_number\": \"\", \"u_produced_quantity\": \"800\", \"u_title\": \"Critical Assembly Work Order - Cascade Test\", \"sys_mod_count\": \"1\", \"u_yield_percentage\": \"80\", \"sys_updated_on\": \"2026-06-30 11:01:11\", \"u_actual_end\": \"\", \"sys_tags\": \"\", \"u_bill_of_materials\": \"\", \"u_scheduled_end\": \"2025-03-01 17:00:00\", \"u_priority\": \"1\", \"sys_id\": \"5724d1ed013143103e48918ce4a0a689\", \"sys_updated_by\": \"admin\", \"u_target_quantity\": \"1000\", \"sys_created_on\": \"2026-06-30 11:00:51\", \"u_production_job\": \"9f24d1ed013143103e48918ce4a0a685\", \"u_scheduled_start\": \"2025-01-15 08:00:00\", \"u_status\": \"4\", \"sys_created_by\": \"admin\", \"u_actual_start\": \"2025-01-16 07:30:00\"}", "supporting_data": "{\"prod_job_main\": {\"u_name\": \"Main Production Job Alpha\", \"u_planned_start_date\": \"2025-01-10\", \"u_number\": \"\", \"u_job_manager\": \"Auto-Closed System\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:01:11\", \"sys_tags\": \"\", \"u_priority\": \"2\", \"sys_id\": \"9f24d1ed013143103e48918ce4a0a685\", \"u_customer_order_reference\": \"CUST-ORD-9901\", \"u_description\": \"Completed - critical job finalized automatically\", \"u_planned_end_date\": \"2026-06-30\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:00:50\", \"u_total_target_quantity\": \"1000\", \"u_total_produced_quantity\": \"1000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"material_alpha\": {\"u_name\": \"Steel Rod Grade A\", \"u_supplier_name\": \"CUST-ORD-9901\", \"u_unit_cost\": \"12.75\", \"sys_mod_count\": \"0\", \"u_hazardous\": \"false\", \"sys_updated_on\": \"2026-06-30 11:00:51\", \"u_unit_of_measure\": \"2\", \"sys_tags\": \"\", \"u_storage_location\": \"Warehouse-B3\", \"sys_id\": \"df24d1ed013143103e48918ce4a0a681\", \"u_description\": \"High-tensile steel rod for structural assembly\", \"u_stock_quantity\": \"500\", \"sys_updated_by\": \"admin\", \"u_material_code\": \"MAT-CASC-001\", \"sys_created_on\": \"2026-06-30 11:00:51\", \"u_reorder_point\": \"50\", \"sys_created_by\": \"admin\", \"u_material_type\": \"1\"}}", "schema": "{\"u_pwo_work_order\": {\"u_number\": {\"type\": \"str\"}, \"u_production_job\": {\"FK\": \"u_pwo_production_job\"}, \"u_bill_of_materials\": {\"FK\": \"u_pwo_bill_of_materials\"}, \"u_title\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}, \"u_actual_start\": {\"type\": \"str\"}, \"u_actual_end\": {\"type\": \"str\"}, \"u_target_quantity\": {\"type\": \"decimal\"}, \"u_produced_quantity\": {\"type\": \"decimal\"}, \"u_yield_percentage\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_production_job\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_customer_order_reference\": {\"type\": \"str\"}, \"u_planned_start_date\": {\"type\": \"str\"}, \"u_planned_end_date\": {\"type\": \"str\"}, \"u_total_target_quantity\": {\"type\": \"decimal\"}, \"u_total_produced_quantity\": {\"type\": \"decimal\"}, \"u_priority\": {\"type\": \"str\"}, \"u_job_manager\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}}, \"u_pwo_bill_of_materials\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_product_description\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_total_component_count\": {\"type\": \"int\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_bom_component\": {\"u_bill_of_materials\": {\"FK\": \"u_pwo_bill_of_materials\"}, \"u_material\": {\"FK\": \"u_pwo_material\"}, \"u_component_name\": {\"type\": \"str\"}, \"u_required_quantity\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_scrap_allowance_pct\": {\"type\": \"decimal\"}, \"u_is_critical\": {\"type\": \"bool\"}, \"u_substitute_allowed\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_sequence_number\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_material\": {\"u_material_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_material_type\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_stock_quantity\": {\"type\": \"decimal\"}, \"u_reorder_point\": {\"type\": \"decimal\"}, \"u_unit_cost\": {\"type\": \"decimal\"}, \"u_supplier_name\": {\"type\": \"str\"}, \"u_hazardous\": {\"type\": \"bool\"}, \"u_storage_location\": {\"type\": \"str\"}}, \"u_pwo_material_consumption\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_bom_component\": {\"FK\": \"u_pwo_bom_component\"}, \"u_consumed_quantity\": {\"type\": \"decimal\"}, \"u_planned_quantity\": {\"type\": \"decimal\"}, \"u_variance\": {\"type\": \"decimal\"}, \"u_consumption_date\": {\"type\": \"str\"}, \"u_recorded_by\": {\"type\": \"str\"}, \"u_override_approved\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_lot_number\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}}, \"u_pwo_machine_resource\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_machine_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_capacity_per_hour\": {\"type\": \"decimal\"}, \"u_last_maintenance_date\": {\"type\": \"str\"}, \"u_next_maintenance_date\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_wo_machine_assignment\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_machine_resource\": {\"FK\": \"u_pwo_machine_resource\"}, \"u_assigned_start\": {\"type\": \"str\"}, \"u_assigned_end\": {\"type\": \"str\"}, \"u_actual_hours_used\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_setup_time_minutes\": {\"type\": \"int\"}, \"u_is_primary_machine\": {\"type\": \"bool\"}, \"u_downtime_minutes\": {\"type\": \"int\"}, \"u_efficiency_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_floor_technician\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_shift\": {\"type\": \"str\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_wo_technician_assignment\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_floor_technician\": {\"FK\": \"u_pwo_floor_technician\"}, \"u_role_on_job\": {\"type\": \"str\"}, \"u_assigned_start\": {\"type\": \"str\"}, \"u_assigned_end\": {\"type\": \"str\"}, \"u_actual_hours_worked\": {\"type\": \"decimal\"}, \"u_is_lead_technician\": {\"type\": \"bool\"}, \"u_status\": {\"type\": \"str\"}, \"u_overtime_hours\": {\"type\": \"decimal\"}, \"u_performance_score\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_quality_inspection\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_inspection_number\": {\"type\": \"str\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_inspector_name\": {\"type\": \"str\"}, \"u_result\": {\"type\": \"str\"}, \"u_defects_found\": {\"type\": \"int\"}, \"u_defect_description\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_sample_size\": {\"type\": \"int\"}, \"u_passed_quantity\": {\"type\": \"decimal\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "wo_pending_insp_create_qi_upd_job", "fires_on_table": "u_pwo_work_order", "filter_condition": "u_statusCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // ---------------------------------------------------------------\n // 1. Insert a new Quality Inspection record for this work order\n // ---------------------------------------------------------------\n var qi = new GlideRecord('u_pwo_quality_inspection');\n qi.initialize();\n qi.setValue('u_work_order', current.getValue('sys_id'));\n _ewmLog('u_pwo_quality_inspection', 'u_work_order', '', current.getValue('sys_id'), '');\n\n qi.setValue('u_result', '1');\n _ewmLog('u_pwo_quality_inspection', 'u_result', '', '1', '');\n\n qi.setValue('u_inspector_name', 'Auto-Assigned Inspector');\n _ewmLog('u_pwo_quality_inspection', 'u_inspector_name', '', 'Auto-Assigned Inspector', '');\n\n qi.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_pwo_quality_inspection', 'u_manager_approval_required', '', 'true', '');\n\n qi.setValue('u_defects_found', '0');\n _ewmLog('u_pwo_quality_inspection', 'u_defects_found', '', '0', '');\n\n try {\n var insertResult = qi.insert();\n if (!insertResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + qi.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // ---------------------------------------------------------------\n // 2. Update the parent Production Job to Active status\n // ---------------------------------------------------------------\n var jobRef = current.getValue('u_production_job');\n if (jobRef) {\n var pj = new GlideRecord('u_pwo_production_job');\n pj.addQuery('sys_id', jobRef);\n pj.query();\n if (pj.next()) {\n var oldStatus = pj.getValue('u_status');\n pj.setValue('u_status', '2');\n _ewmLog('u_pwo_production_job', 'u_status', oldStatus, pj.getValue('u_status'), '');\n\n try {\n var updResult = pj.update();\n if (!updResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + pj.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "qi_insert_sync_job_and_tech_asgn", "fires_on_table": "u_pwo_quality_inspection", "filter_condition": "u_result=1^u_manager_approval_required=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the parent production job via the work order reference\n var woRef = current.getValue('u_work_order');\n if (woRef) {\n var woGr = new GlideRecord('u_pwo_work_order');\n if (woGr.get(woRef)) {\n var jobRef = woGr.getValue('u_production_job');\n if (jobRef) {\n var jobGr = new GlideRecord('u_pwo_production_job');\n jobGr.addQuery('sys_id', jobRef);\n jobGr.query();\n while (jobGr.next()) {\n var oldStatus = jobGr.getValue('u_status');\n jobGr.setValue('u_status', '2');\n _ewmLog('u_pwo_production_job', 'u_status', oldStatus, jobGr.getValue('u_status'), '');\n\n var oldDesc = jobGr.getValue('u_description');\n jobGr.setValue('u_description', 'Quality inspection pending for work order ' + woGr.getValue('u_number'));\n _ewmLog('u_pwo_production_job', 'u_description', oldDesc, jobGr.getValue('u_description'), '');\n\n var oldPriority = jobGr.getValue('u_priority');\n jobGr.setValue('u_priority', '2');\n _ewmLog('u_pwo_production_job', 'u_priority', oldPriority, jobGr.getValue('u_priority'), '');\n\n try {\n var r1 = jobGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + jobGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update technician assignments linked to the work order\n var taGr = new GlideRecord('u_pwo_wo_technician_assignment');\n taGr.addQuery('u_work_order', woRef);\n taGr.query();\n while (taGr.next()) {\n var oldTaStatus = taGr.getValue('u_status');\n taGr.setValue('u_status', '3');\n _ewmLog('u_pwo_wo_technician_assignment', 'u_status', oldTaStatus, taGr.getValue('u_status'), '');\n\n var oldNotes = taGr.getValue('u_notes');\n taGr.setValue('u_notes', 'Production complete - inspection pending');\n _ewmLog('u_pwo_wo_technician_assignment', 'u_notes', oldNotes, taGr.getValue('u_notes'), '');\n\n try {\n var r2 = taGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + taGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "complete_critical_job_create_followup", "fires_on_table": "u_pwo_production_job", "filter_condition": "u_statusCHANGESTO2^u_priority=2", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_pwo_production_job: when a high-priority job status changes to 2,\n // update description and planned_end_date, then insert a follow-up work order\n\n // 1. Update current production job fields\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Completed - critical job finalized automatically');\n _ewmLog('u_pwo_production_job', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n var oldEndDate = current.getValue('u_planned_end_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_planned_end_date', today);\n _ewmLog('u_pwo_production_job', 'u_planned_end_date', oldEndDate, current.getValue('u_planned_end_date'), '');\n\n var oldTotalProduced = current.getValue('u_total_produced_quantity');\n current.setValue('u_total_produced_quantity', current.getValue('u_total_target_quantity'));\n _ewmLog('u_pwo_production_job', 'u_total_produced_quantity', oldTotalProduced, current.getValue('u_total_produced_quantity'), '');\n\n var oldManager = current.getValue('u_job_manager');\n current.setValue('u_job_manager', 'Auto-Closed System');\n _ewmLog('u_pwo_production_job', 'u_job_manager', oldManager, current.getValue('u_job_manager'), '');\n\n // 2. Insert a follow-up work order for post-completion tasks\n var gr = new GlideRecord('u_pwo_work_order');\n gr.initialize();\n gr.setValue('u_title', 'Follow-up WO for completed critical job ' + current.getValue('u_number'));\n _ewmLog('u_pwo_work_order', 'u_title', '', 'Follow-up WO for completed critical job ' + current.getValue('u_number'), '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_pwo_work_order', 'u_status', '', '1', '');\n\n gr.setValue('u_priority', '1');\n _ewmLog('u_pwo_work_order', 'u_priority', '', '1', '');\n\n gr.setValue('u_production_job', current.getUniqueValue());\n _ewmLog('u_pwo_work_order', 'u_production_job', '', current.getUniqueValue(), '');\n\n gr.setValue('u_target_quantity', '0');\n _ewmLog('u_pwo_work_order', 'u_target_quantity', '', '0', '');\n\n gr.setValue('u_notes', 'Auto-generated follow-up for critical production job completion');\n _ewmLog('u_pwo_work_order', 'u_notes', '', 'Auto-generated follow-up for critical production job completion', '');\n\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "wo_insert_init_defaults_and_job", "fires_on_table": "u_pwo_work_order", "filter_condition": "u_status=1^u_priority=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-insert BR on u_pwo_work_order: when a new critical-priority draft work order is inserted,\n // set default field values on the current record and create a new production job for it.\n\n // 1. Set default yield_percentage to 100\n var oldYield = current.getValue('u_yield_percentage');\n current.setValue('u_yield_percentage', '100');\n _ewmLog('u_pwo_work_order', 'u_yield_percentage', oldYield, current.getValue('u_yield_percentage'), '');\n\n // 2. Set default produced_quantity to 0\n var oldProduced = current.getValue('u_produced_quantity');\n current.setValue('u_produced_quantity', '0');\n _ewmLog('u_pwo_work_order', 'u_produced_quantity', oldProduced, current.getValue('u_produced_quantity'), '');\n\n // 3. Set default target_quantity to 500 for critical-priority orders\n var oldTarget = current.getValue('u_target_quantity');\n current.setValue('u_target_quantity', '500');\n _ewmLog('u_pwo_work_order', 'u_target_quantity', oldTarget, current.getValue('u_target_quantity'), '');\n\n // 4. Set notes with initialization message\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Auto-initialized critical-priority draft work order');\n _ewmLog('u_pwo_work_order', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 5. Set title if empty\n var oldTitle = current.getValue('u_title');\n if (!oldTitle) {\n current.setValue('u_title', 'Critical Priority Production Order');\n _ewmLog('u_pwo_work_order', 'u_title', oldTitle, current.getValue('u_title'), '');\n }\n\n // 6. Insert a new production job linked to this work order\n var gr = new GlideRecord('u_pwo_production_job');\n gr.initialize();\n gr.setValue('u_name', 'Auto-generated job for critical-priority WO');\n _ewmLog('u_pwo_production_job', 'u_name', '', 'Auto-generated job for critical-priority WO', '');\n gr.setValue('u_status', '1');\n _ewmLog('u_pwo_production_job', 'u_status', '', '1', '');\n gr.setValue('u_priority', '2');\n _ewmLog('u_pwo_production_job', 'u_priority', '', '2', '');\n gr.setValue('u_total_target_quantity', '500');\n _ewmLog('u_pwo_production_job', 'u_total_target_quantity', '', '500', '');\n gr.setValue('u_description', 'Production job auto-created for critical-priority draft work order');\n _ewmLog('u_pwo_production_job', 'u_description', '', 'Production job auto-created for critical-priority draft work order', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n } else {\n // Link the new production job back to the work order\n var oldJob = current.getValue('u_production_job');\n current.setValue('u_production_job', r);\n _ewmLog('u_pwo_work_order', 'u_production_job', oldJob, current.getValue('u_production_job'), '');\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_bom_and_material_on_job_create", "fires_on_table": "u_pwo_production_job", "filter_condition": "u_status=1^u_priority=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Bill of Materials for this high-priority open production job\n var grBom = new GlideRecord('u_pwo_bill_of_materials');\n grBom.initialize();\n grBom.setValue('u_name', 'BOM for ' + current.getValue('u_name'));\n _ewmLog('u_pwo_bill_of_materials', 'u_name', '', 'BOM for ' + current.getValue('u_name'), '');\n grBom.setValue('u_status', '1');\n _ewmLog('u_pwo_bill_of_materials', 'u_status', '', '1', '');\n grBom.setValue('u_product_code', 'PROD-' + current.getValue('u_number'));\n _ewmLog('u_pwo_bill_of_materials', 'u_product_code', '', 'PROD-' + current.getValue('u_number'), '');\n try {\n var bomId = grBom.insert();\n if (!bomId) { _ewmLog('','','','', 'GR insert failed: ' + grBom.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update material records linked to supplier for this job to reflect reserved stock\n var grMat = new GlideRecord('u_pwo_material');\n grMat.addQuery('u_supplier_name', current.getValue('u_customer_order_reference'));\n grMat.query();\n while (grMat.next()) {\n var oldStock = grMat.getValue('u_stock_quantity');\n grMat.setValue('u_stock_quantity', '0');\n _ewmLog('u_pwo_material', 'u_stock_quantity', oldStock, '0', '');\n var oldStorage = grMat.getValue('u_storage_location');\n grMat.setValue('u_storage_location', 'Reserved-Floor');\n _ewmLog('u_pwo_material', 'u_storage_location', oldStorage, 'Reserved-Floor', '');\n try {\n var r = grMat.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grMat.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pwo_quality_inspection", "documentkey": "5c4451ed013143103e48918ce4a0a691", "fieldname": "u_inspector_name", "oldvalue": "", "newvalue": "Auto-Assigned Inspector"}, {"tablename": "u_pwo_production_job", "documentkey": "ac4419ed013143103e48918ce4a0a654", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_pwo_work_order", "documentkey": "504419ed013143103e48918ce4a0a643", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-initialized critical-priority draft work order"}, {"tablename": "u_pwo_production_job", "documentkey": "9f24d1ed013143103e48918ce4a0a685", "fieldname": "u_planned_end_date", "oldvalue": "2025-03-15", "newvalue": "2026-06-30"}, {"tablename": "u_pwo_production_job", "documentkey": "ac4419ed013143103e48918ce4a0a654", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_work_order", "documentkey": "504419ed013143103e48918ce4a0a643", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_bill_of_materials", "documentkey": "a44419ed013143103e48918ce4a0a657", "fieldname": "u_product_code", "oldvalue": "", "newvalue": "PROD-null"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "5c4451ed013143103e48918ce4a0a691", "fieldname": "u_result", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "5c4451ed013143103e48918ce4a0a691", "fieldname": "u_defects_found", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_production_job", "documentkey": "ac4419ed013143103e48918ce4a0a654", "fieldname": "u_description", "oldvalue": "", "newvalue": "Production job auto-created for critical-priority draft work order"}, {"tablename": "u_pwo_work_order", "documentkey": "504419ed013143103e48918ce4a0a643", "fieldname": "u_produced_quantity", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_production_job", "documentkey": "9f24d1ed013143103e48918ce4a0a685", "fieldname": "u_total_produced_quantity", "oldvalue": "250", "newvalue": "1000"}, {"tablename": "u_pwo_work_order", "documentkey": "504419ed013143103e48918ce4a0a643", "fieldname": "u_target_quantity", "oldvalue": "", "newvalue": "500"}, {"tablename": "u_pwo_bill_of_materials", "documentkey": "a44419ed013143103e48918ce4a0a657", "fieldname": "u_total_component_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_production_job", "documentkey": "9f24d1ed013143103e48918ce4a0a685", "fieldname": "u_job_manager", "oldvalue": "Jane Smith", "newvalue": "Auto-Closed System"}, {"tablename": "u_pwo_work_order", "documentkey": "5724d1ed013143103e48918ce4a0a689", "fieldname": "u_status", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "5c4451ed013143103e48918ce4a0a691", "fieldname": "u_manager_approval_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_production_job", "documentkey": "ac4419ed013143103e48918ce4a0a654", "fieldname": "u_total_target_quantity", "oldvalue": "", "newvalue": "500"}, {"tablename": "u_pwo_work_order", "documentkey": "504419ed013143103e48918ce4a0a643", "fieldname": "u_title", "oldvalue": "", "newvalue": "Follow-up WO for completed critical job null"}, {"tablename": "u_pwo_production_job", "documentkey": "9f24d1ed013143103e48918ce4a0a685", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_pwo_work_order", "documentkey": "504419ed013143103e48918ce4a0a643", "fieldname": "u_production_job", "oldvalue": "", "newvalue": "ac4419ed013143103e48918ce4a0a654"}, {"tablename": "u_pwo_bill_of_materials", "documentkey": "a44419ed013143103e48918ce4a0a657", "fieldname": "u_name", "oldvalue": "", "newvalue": "BOM for Auto-generated job for critical-priority WO"}, {"tablename": "u_pwo_bill_of_materials", "documentkey": "a44419ed013143103e48918ce4a0a657", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_production_job", "documentkey": "9f24d1ed013143103e48918ce4a0a685", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "2"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "5c4451ed013143103e48918ce4a0a691", "fieldname": "u_work_order", "oldvalue": "", "newvalue": "5724d1ed013143103e48918ce4a0a689"}, {"tablename": "u_pwo_production_job", "documentkey": "ac4419ed013143103e48918ce4a0a654", "fieldname": "u_total_produced_quantity", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_work_order", "documentkey": "504419ed013143103e48918ce4a0a643", "fieldname": "u_yield_percentage", "oldvalue": "", "newvalue": "100"}, {"tablename": "u_pwo_work_order", "documentkey": "504419ed013143103e48918ce4a0a643", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_bill_of_materials", "documentkey": "a44419ed013143103e48918ce4a0a657", "fieldname": "u_version", "oldvalue": "", "newvalue": "1.0"}, {"tablename": "u_pwo_production_job", "documentkey": "ac4419ed013143103e48918ce4a0a654", "fieldname": "u_name", "oldvalue": "", "newvalue": "Auto-generated job for critical-priority WO"}, {"tablename": "u_pwo_production_job", "documentkey": "9f24d1ed013143103e48918ce4a0a685", "fieldname": 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{\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_sequence_number\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_material\": {\"u_material_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_material_type\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_stock_quantity\": {\"type\": \"decimal\"}, \"u_reorder_point\": {\"type\": \"decimal\"}, \"u_unit_cost\": {\"type\": \"decimal\"}, \"u_supplier_name\": {\"type\": \"str\"}, \"u_hazardous\": {\"type\": \"bool\"}, \"u_storage_location\": {\"type\": \"str\"}}, \"u_pwo_material_consumption\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_bom_component\": {\"FK\": \"u_pwo_bom_component\"}, \"u_consumed_quantity\": {\"type\": \"decimal\"}, \"u_planned_quantity\": {\"type\": \"decimal\"}, \"u_variance\": {\"type\": \"decimal\"}, \"u_consumption_date\": {\"type\": \"str\"}, \"u_recorded_by\": {\"type\": \"str\"}, \"u_override_approved\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_lot_number\": {\"type\": \"str\"}, \"u_unit_of_measure\": {\"type\": \"str\"}}, \"u_pwo_machine_resource\": {\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_machine_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_capacity_per_hour\": {\"type\": \"decimal\"}, \"u_last_maintenance_date\": {\"type\": \"str\"}, \"u_next_maintenance_date\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_wo_machine_assignment\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_machine_resource\": {\"FK\": \"u_pwo_machine_resource\"}, \"u_assigned_start\": {\"type\": \"str\"}, \"u_assigned_end\": {\"type\": \"str\"}, \"u_actual_hours_used\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_setup_time_minutes\": {\"type\": \"int\"}, \"u_is_primary_machine\": {\"type\": \"bool\"}, \"u_downtime_minutes\": {\"type\": \"int\"}, \"u_efficiency_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_floor_technician\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_shift\": {\"type\": \"str\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_wo_technician_assignment\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_floor_technician\": {\"FK\": \"u_pwo_floor_technician\"}, \"u_role_on_job\": {\"type\": \"str\"}, \"u_assigned_start\": {\"type\": \"str\"}, \"u_assigned_end\": {\"type\": \"str\"}, \"u_actual_hours_worked\": {\"type\": \"decimal\"}, \"u_is_lead_technician\": {\"type\": \"bool\"}, \"u_status\": {\"type\": \"str\"}, \"u_overtime_hours\": {\"type\": \"decimal\"}, \"u_performance_score\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_quality_inspection\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_inspection_number\": {\"type\": \"str\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_inspector_name\": {\"type\": \"str\"}, \"u_result\": {\"type\": \"str\"}, \"u_defects_found\": {\"type\": \"int\"}, \"u_defect_description\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_sample_size\": {\"type\": \"int\"}, \"u_passed_quantity\": {\"type\": \"decimal\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "wo_pending_inspection_create_qi", "fires_on_table": "u_pwo_work_order", "filter_condition": "u_statusCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When a critical work order moves to Pending Inspection, create a quality inspection record,\n // update the parent production job status to Active, update machine assignments to Completed,\n // update technician assignments to Completed, and set yield percentage on the production job.\n\n // 1. Insert a new Quality Inspection record\n var grQI = new GlideRecord('u_pwo_quality_inspection');\n grQI.initialize();\n grQI.setValue('u_work_order', current.getUniqueValue());\n _ewmLog('u_pwo_quality_inspection', 'u_work_order', '', current.getUniqueValue(), '');\n grQI.setValue('u_inspector_name', 'Maria Chen');\n _ewmLog('u_pwo_quality_inspection', 'u_inspector_name', '', 'Maria Chen', '');\n grQI.setValue('u_result', '1');\n _ewmLog('u_pwo_quality_inspection', 'u_result', '', '1', '');\n grQI.setValue('u_sample_size', 50);\n _ewmLog('u_pwo_quality_inspection', 'u_sample_size', '', '50', '');\n grQI.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_pwo_quality_inspection', 'u_manager_approval_required', '', 'true', '');\n try {\n var rQI = grQI.insert();\n if (!rQI) { _ewmLog('','','','', 'GR insert failed: ' + grQI.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the parent Production Job status to Active\n var jobRef = current.getValue('u_production_job');\n if (jobRef) {\n var grJob = new GlideRecord('u_pwo_production_job');\n grJob.addQuery('sys_id', jobRef);\n grJob.query();\n if (grJob.next()) {\n var oldJobStatus = grJob.getValue('u_status');\n grJob.setValue('u_status', '2');\n _ewmLog('u_pwo_production_job', 'u_status', oldJobStatus, '2', '');\n var oldTotalProduced = grJob.getValue('u_total_produced_quantity');\n var producedQty = current.getValue('u_produced_quantity') || '0';\n grJob.setValue('u_total_produced_quantity', producedQty);\n _ewmLog('u_pwo_production_job', 'u_total_produced_quantity', oldTotalProduced, producedQty, '');\n try {\n var rJob = grJob.update();\n if (!rJob) { _ewmLog('','','','', 'GR update failed: ' + grJob.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update machine assignments to Completed\n var grMA = new GlideRecord('u_pwo_wo_machine_assignment');\n grMA.addQuery('u_work_order', current.getUniqueValue());\n grMA.query();\n while (grMA.next()) {\n var oldMAStatus = grMA.getValue('u_status');\n grMA.setValue('u_status', '3');\n _ewmLog('u_pwo_wo_machine_assignment', 'u_status', oldMAStatus, '3', '');\n try {\n var rMA = grMA.update();\n if (!rMA) { _ewmLog('','','','', 'GR update failed: ' + grMA.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n // 4. Update technician assignments to Completed\n var grTA = new GlideRecord('u_pwo_wo_technician_assignment');\n grTA.addQuery('u_work_order', current.getUniqueValue());\n grTA.query();\n while (grTA.next()) {\n var oldTAStatus = grTA.getValue('u_status');\n grTA.setValue('u_status', '3');\n _ewmLog('u_pwo_wo_technician_assignment', 'u_status', oldTAStatus, '3', '');\n try {\n var rTA = grTA.update();\n if (!rTA) { _ewmLog('','','','', 'GR update failed: ' + grTA.getLastErrorMessage()); }\n } catch(e4) { _ewmLog('','','','', e4.message || String(e4)); }\n }\n\n})(current, previous);"}, {"name": "qi_init_pending_mgr_approval", "fires_on_table": "u_pwo_quality_inspection", "filter_condition": "u_result=1^u_manager_approval_required=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set inspector_name on the incoming quality inspection record\n var oldInspector = current.getValue('u_inspector_name');\n current.setValue('u_inspector_name', 'QA-AutoAssign-Roberts');\n _ewmLog('u_pwo_quality_inspection', 'u_inspector_name', oldInspector, current.getValue('u_inspector_name'), '');\n\n // 2. Set sample_size to a default value for manager-approval inspections\n var oldSampleSize = current.getValue('u_sample_size');\n current.setValue('u_sample_size', 50);\n _ewmLog('u_pwo_quality_inspection', 'u_sample_size', oldSampleSize, current.getValue('u_sample_size'), '');\n\n // 3. Set defects_found to initial zero\n var oldDefects = current.getValue('u_defects_found');\n current.setValue('u_defects_found', 0);\n _ewmLog('u_pwo_quality_inspection', 'u_defects_found', oldDefects, current.getValue('u_defects_found'), '');\n\n // 4. Set defect_description to initial placeholder\n var oldDefectDesc = current.getValue('u_defect_description');\n current.setValue('u_defect_description', 'Pending manager review - no defects recorded yet');\n _ewmLog('u_pwo_quality_inspection', 'u_defect_description', oldDefectDesc, current.getValue('u_defect_description'), '');\n\n // 5. Insert a material consumption record to track inspection-triggered audit\n var woRef = current.getValue('u_work_order');\n if (woRef) {\n var gr = new GlideRecord('u_pwo_material_consumption');\n gr.initialize();\n gr.setValue('u_work_order', woRef);\n _ewmLog('u_pwo_material_consumption', 'u_work_order', '', woRef, '');\n gr.setValue('u_consumed_quantity', 0);\n _ewmLog('u_pwo_material_consumption', 'u_consumed_quantity', '', '0', '');\n gr.setValue('u_planned_quantity', 0);\n _ewmLog('u_pwo_material_consumption', 'u_planned_quantity', '', '0', '');\n gr.setValue('u_variance', 0);\n _ewmLog('u_pwo_material_consumption', 'u_variance', '', '0', '');\n gr.setValue('u_recorded_by', 'system-inspection-trigger');\n _ewmLog('u_pwo_material_consumption', 'u_recorded_by', '', 'system-inspection-trigger', '');\n gr.setValue('u_override_approved', false);\n _ewmLog('u_pwo_material_consumption', 'u_override_approved', '', 'false', '');\n gr.setValue('u_lot_number', 'QI-AUDIT-001');\n _ewmLog('u_pwo_material_consumption', 'u_lot_number', '', 'QI-AUDIT-001', '');\n gr.setValue('u_unit_of_measure', '2');\n _ewmLog('u_pwo_material_consumption', 'u_unit_of_measure', '', '2', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "mc_default_variance_and_deduct_stock", "fires_on_table": "u_pwo_material_consumption", "filter_condition": "u_consumed_quantityISNOTEMPTY^u_unit_of_measure=2", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Calculate variance as consumed - planned and set defaults on the incoming material consumption record\n var consumed = parseFloat(current.getValue('u_consumed_quantity')) || 0;\n var planned = parseFloat(current.getValue('u_planned_quantity')) || 0;\n var variance = consumed - planned;\n\n // Set u_variance\n var oldVariance = current.getValue('u_variance');\n current.setValue('u_variance', String(variance));\n _ewmLog('u_pwo_material_consumption', 'u_variance', oldVariance, current.getValue('u_variance'), '');\n\n // Set u_recorded_by to a default value\n var oldRecordedBy = current.getValue('u_recorded_by');\n current.setValue('u_recorded_by', 'system_auto');\n _ewmLog('u_pwo_material_consumption', 'u_recorded_by', oldRecordedBy, current.getValue('u_recorded_by'), '');\n\n // Set u_override_approved to false by default\n var oldOverride = current.getValue('u_override_approved');\n current.setValue('u_override_approved', 'false');\n _ewmLog('u_pwo_material_consumption', 'u_override_approved', oldOverride, current.getValue('u_override_approved'), '');\n\n // Set u_lot_number default\n var oldLot = current.getValue('u_lot_number');\n current.setValue('u_lot_number', 'AUTO-' + new GlideDateTime().toString().substring(0, 10));\n _ewmLog('u_pwo_material_consumption', 'u_lot_number', oldLot, current.getValue('u_lot_number'), '');\n\n // 2. Deduct consumed quantity from the material stock via the bom_component reference\n var bomCompSysId = current.getValue('u_bom_component');\n if (bomCompSysId) {\n var grComp = new GlideRecord('u_pwo_bom_component');\n if (grComp.get(bomCompSysId)) {\n var materialSysId = grComp.getValue('u_material');\n if (materialSysId) {\n var grMat = new GlideRecord('u_pwo_material');\n if (grMat.get(materialSysId)) {\n var oldStock = grMat.getValue('u_stock_quantity');\n var currentStock = parseFloat(oldStock) || 0;\n var newStock = currentStock - consumed;\n if (newStock < 0) { newStock = 0; }\n grMat.setValue('u_stock_quantity', String(newStock));\n _ewmLog('u_pwo_material', 'u_stock_quantity', oldStock, grMat.getValue('u_stock_quantity'), '');\n try {\n var r = grMat.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grMat.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "create_replenish_wo_on_mat_update", "fires_on_table": "u_pwo_material", "filter_condition": "u_material_type=1^u_stock_quantityCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_pwo_work_order');\n gr.initialize();\n\n var titleVal = 'Replenish ' + current.getValue('u_name');\n gr.setValue('u_title', titleVal);\n _ewmLog('u_pwo_work_order', 'u_title', '', titleVal, '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_pwo_work_order', 'u_status', '', '1', '');\n\n gr.setValue('u_priority', '2');\n _ewmLog('u_pwo_work_order', 'u_priority', '', '2', '');\n\n gr.setValue('u_target_quantity', '500');\n _ewmLog('u_pwo_work_order', 'u_target_quantity', '', '500', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_auto_wo_assign_resources", "fires_on_table": "u_pwo_work_order", "filter_condition": "u_status=1^u_priority=2^u_notesISEMPTY", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the parent production job to Active status and set description\n var pjRef = current.getValue('u_production_job');\n if (pjRef) {\n var grJob = new GlideRecord('u_pwo_production_job');\n grJob.addQuery('sys_id', pjRef);\n grJob.query();\n if (grJob.next()) {\n var oldStatus = grJob.getValue('u_status');\n grJob.setValue('u_status', '2');\n _ewmLog('u_pwo_production_job', 'u_status', oldStatus, grJob.getValue('u_status'), '');\n\n var oldDesc = grJob.getValue('u_description');\n grJob.setValue('u_description', 'Auto-activated by new work order ' + current.getValue('u_number'));\n _ewmLog('u_pwo_production_job', 'u_description', oldDesc, grJob.getValue('u_description'), '');\n\n var oldPriority = grJob.getValue('u_priority');\n grJob.setValue('u_priority', '2');\n _ewmLog('u_pwo_production_job', 'u_priority', oldPriority, grJob.getValue('u_priority'), '');\n\n try {\n var r1 = grJob.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grJob.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a machine assignment for this new work order\n var grMA = new GlideRecord('u_pwo_wo_machine_assignment');\n grMA.initialize();\n grMA.setValue('u_work_order', current.getUniqueValue());\n _ewmLog('u_pwo_wo_machine_assignment', 'u_work_order', '', current.getUniqueValue(), '');\n\n grMA.setValue('u_status', '1');\n _ewmLog('u_pwo_wo_machine_assignment', 'u_status', '', '1', '');\n\n try {\n var r2 = grMA.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grMA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "activate_machine_assignments_on_job", "fires_on_table": "u_pwo_production_job", "filter_condition": "u_status=2", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_pwo_wo_machine_assignment');\n gr.addQuery('u_status', '1');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_pwo_wo_machine_assignment', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldSetup = gr.getValue('u_setup_time_minutes');\n gr.setValue('u_setup_time_minutes', 15);\n _ewmLog('u_pwo_wo_machine_assignment', 'u_setup_time_minutes', oldSetup, gr.getValue('u_setup_time_minutes'), '');\n\n var oldPrimary = gr.getValue('u_is_primary_machine');\n gr.setValue('u_is_primary_machine', true);\n _ewmLog('u_pwo_wo_machine_assignment', 'u_is_primary_machine', oldPrimary, gr.getValue('u_is_primary_machine'), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Activated by production job ' + current.getValue('u_number'));\n _ewmLog('u_pwo_wo_machine_assignment', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}], "audits": [{"tablename": "u_pwo_material_consumption", "documentkey": "ee7a31ad01f143103e48918ce4a0a67c", "fieldname": "u_unit_of_measure", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_pwo_material_consumption", "documentkey": "ee7a31ad01f143103e48918ce4a0a67c", "fieldname": "u_lot_number", "oldvalue": "", "newvalue": "AUTO-2026-06-30"}, {"tablename": "u_pwo_work_order", "documentkey": "656a3d6d01f143103e48918ce4a0a625", "fieldname": "u_status", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_pwo_material_consumption", "documentkey": "ee7a31ad01f143103e48918ce4a0a67c", "fieldname": "u_recorded_by", "oldvalue": "", "newvalue": "system_auto"}, {"tablename": "u_pwo_material_consumption", "documentkey": "ee7a31ad01f143103e48918ce4a0a67c", "fieldname": "u_work_order", "oldvalue": "", "newvalue": "656a3d6d01f143103e48918ce4a0a625"}, {"tablename": "u_pwo_material_consumption", "documentkey": "ee7a31ad01f143103e48918ce4a0a67c", "fieldname": "u_consumed_quantity", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_material_consumption", "documentkey": "ee7a31ad01f143103e48918ce4a0a67c", "fieldname": "u_override_approved", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_material_consumption", "documentkey": "ee7a31ad01f143103e48918ce4a0a67c", "fieldname": "u_variance", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_material_consumption", "documentkey": "ee7a31ad01f143103e48918ce4a0a67c", "fieldname": "u_planned_quantity", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "2e7a31ad01f143103e48918ce4a0a675", "fieldname": "u_inspector_name", "oldvalue": "", "newvalue": "QA-AutoAssign-Roberts"}, {"tablename": "u_pwo_production_job", "documentkey": "5d6a3d6d01f143103e48918ce4a0a61e", "fieldname": "u_total_produced_quantity", "oldvalue": "0", "newvalue": "480"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "2e7a31ad01f143103e48918ce4a0a675", "fieldname": "u_result", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "2e7a31ad01f143103e48918ce4a0a675", "fieldname": "u_defects_found", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_production_job", "documentkey": "5d6a3d6d01f143103e48918ce4a0a61e", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "2e7a31ad01f143103e48918ce4a0a675", "fieldname": "u_manager_approval_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "2e7a31ad01f143103e48918ce4a0a675", "fieldname": "u_sample_size", "oldvalue": "", "newvalue": "50"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "2e7a31ad01f143103e48918ce4a0a675", "fieldname": "u_work_order", "oldvalue": "", "newvalue": "656a3d6d01f143103e48918ce4a0a625"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "2e7a31ad01f143103e48918ce4a0a675", "fieldname": "u_defect_description", "oldvalue": "", "newvalue": "Pending manager review - no defects recorded yet"}], "ewm_logs": [{"sys_id": "227a31ad01f143103e48918ce4a0a676", "u_br_name": "qi_init_pending_mgr_approval", "u_table_name": "u_pwo_quality_inspection", "u_field_name": "u_inspector_name", "u_old_value": "Maria Chen", "u_new_value": "QA-AutoAssign-Roberts", "u_error": "", "sys_created_on": "2026-06-30 13:48:10"}, {"sys_id": "227a31ad01f143103e48918ce4a0a679", "u_br_name": "qi_init_pending_mgr_approval", "u_table_name": "u_pwo_material_consumption", "u_field_name": "u_consumed_quantity", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 13:48:10"}, {"sys_id": "267a31ad01f143103e48918ce4a0a677", "u_br_name": "qi_init_pending_mgr_approval", "u_table_name": "u_pwo_quality_inspection", "u_field_name": "u_defects_found", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 13:48:10"}, {"sys_id": 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{\"u_asset_tag\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_machine_type\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_capacity_per_hour\": {\"type\": \"decimal\"}, \"u_last_maintenance_date\": {\"type\": \"str\"}, \"u_next_maintenance_date\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_wo_machine_assignment\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_machine_resource\": {\"FK\": \"u_pwo_machine_resource\"}, \"u_assigned_start\": {\"type\": \"str\"}, \"u_assigned_end\": {\"type\": \"str\"}, \"u_actual_hours_used\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_setup_time_minutes\": {\"type\": \"int\"}, \"u_is_primary_machine\": {\"type\": \"bool\"}, \"u_downtime_minutes\": {\"type\": \"int\"}, \"u_efficiency_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_floor_technician\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_shift\": {\"type\": \"str\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_hourly_rate\": {\"type\": \"decimal\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_supervisor_name\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_wo_technician_assignment\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_floor_technician\": {\"FK\": \"u_pwo_floor_technician\"}, \"u_role_on_job\": {\"type\": \"str\"}, \"u_assigned_start\": {\"type\": \"str\"}, \"u_assigned_end\": {\"type\": \"str\"}, \"u_actual_hours_worked\": {\"type\": \"decimal\"}, \"u_is_lead_technician\": {\"type\": \"bool\"}, \"u_status\": {\"type\": \"str\"}, \"u_overtime_hours\": {\"type\": \"decimal\"}, \"u_performance_score\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pwo_quality_inspection\": {\"u_work_order\": {\"FK\": \"u_pwo_work_order\"}, \"u_inspection_number\": {\"type\": \"str\"}, \"u_inspection_date\": {\"type\": \"str\"}, \"u_inspector_name\": {\"type\": \"str\"}, \"u_result\": {\"type\": \"str\"}, \"u_defects_found\": {\"type\": \"int\"}, \"u_defect_description\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_sample_size\": {\"type\": \"int\"}, \"u_passed_quantity\": {\"type\": \"decimal\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "wo_pending_inspection_cascade", "fires_on_table": "u_pwo_work_order", "filter_condition": "u_statusCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Quality Inspection record for this critical work order\n var qi = new GlideRecord('u_pwo_quality_inspection');\n qi.initialize();\n qi.setValue('u_work_order', current.getValue('sys_id'));\n _ewmLog('u_pwo_quality_inspection', 'u_work_order', '', current.getValue('sys_id'), '');\n qi.setValue('u_result', '1');\n _ewmLog('u_pwo_quality_inspection', 'u_result', '', '1', '');\n qi.setValue('u_inspector_name', 'Auto-Assigned Inspector');\n _ewmLog('u_pwo_quality_inspection', 'u_inspector_name', '', 'Auto-Assigned Inspector', '');\n qi.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_pwo_quality_inspection', 'u_manager_approval_required', '', 'true', '');\n try {\n var qiResult = qi.insert();\n if (!qiResult) { _ewmLog('','','','', 'GR insert failed: ' + qi.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the parent Production Job status to Active if it exists\n var jobRef = current.getValue('u_production_job');\n if (jobRef) {\n var pj = new GlideRecord('u_pwo_production_job');\n pj.addQuery('sys_id', jobRef);\n pj.query();\n while (pj.next()) {\n var oldStatus = pj.getValue('u_status');\n pj.setValue('u_status', '2');\n _ewmLog('u_pwo_production_job', 'u_status', oldStatus, pj.getValue('u_status'), '');\n var oldDesc = pj.getValue('u_description');\n pj.setValue('u_description', 'Critical WO ' + current.getValue('u_number') + ' pending inspection');\n _ewmLog('u_pwo_production_job', 'u_description', oldDesc, pj.getValue('u_description'), '');\n try {\n var pjResult = pj.update();\n if (!pjResult) { _ewmLog('','','','', 'GR update failed: ' + pj.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update all machine assignments for this work order to Completed\n var ma = new GlideRecord('u_pwo_wo_machine_assignment');\n ma.addQuery('u_work_order', current.getValue('sys_id'));\n ma.query();\n while (ma.next()) {\n var oldMaStatus = ma.getValue('u_status');\n ma.setValue('u_status', '3');\n _ewmLog('u_pwo_wo_machine_assignment', 'u_status', oldMaStatus, ma.getValue('u_status'), '');\n var oldNotes = ma.getValue('u_notes');\n ma.setValue('u_notes', 'Completed - WO moved to Pending Inspection');\n _ewmLog('u_pwo_wo_machine_assignment', 'u_notes', oldNotes, ma.getValue('u_notes'), '');\n try {\n var maResult = ma.update();\n if (!maResult) { _ewmLog('','','','', 'GR update failed: ' + ma.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "prod_job_active_sync_tech_assign", "fires_on_table": "u_pwo_production_job", "filter_condition": "u_statusCHANGESTO2^u_priorityISNOTEMPTY^u_customer_order_referenceISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Find all work orders linked to this production job\n var woGr = new GlideRecord('u_pwo_work_order');\n woGr.addQuery('u_production_job', current.getUniqueValue());\n woGr.query();\n\n while (woGr.next()) {\n var woSysId = woGr.getUniqueValue();\n\n // 1. Update technician assignments to Active for each work order\n var taGr = new GlideRecord('u_pwo_wo_technician_assignment');\n taGr.addQuery('u_work_order', woSysId);\n taGr.addQuery('u_status', '1'); // Scheduled\n taGr.query();\n while (taGr.next()) {\n var oldTaStatus = taGr.getValue('u_status');\n taGr.setValue('u_status', '2');\n _ewmLog('u_pwo_wo_technician_assignment', 'u_status', oldTaStatus, taGr.getValue('u_status'), '');\n\n var oldTaNotes = taGr.getValue('u_notes');\n taGr.setValue('u_notes', 'Activated by production job ' + current.getValue('u_number'));\n _ewmLog('u_pwo_wo_technician_assignment', 'u_notes', oldTaNotes, taGr.getValue('u_notes'), '');\n\n // Get technician ref before update for floor technician update\n var techRef = taGr.getValue('u_floor_technician');\n\n try {\n var r1 = taGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + taGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the floor technician availability to Assigned\n if (techRef) {\n var ftGr = new GlideRecord('u_pwo_floor_technician');\n if (ftGr.get(techRef)) {\n var oldAvail = ftGr.getValue('u_availability_status');\n ftGr.setValue('u_availability_status', '2');\n _ewmLog('u_pwo_floor_technician', 'u_availability_status', oldAvail, ftGr.getValue('u_availability_status'), '');\n\n var oldFtNotes = ftGr.getValue('u_notes');\n ftGr.setValue('u_notes', 'Assigned to WO via job ' + current.getValue('u_number'));\n _ewmLog('u_pwo_floor_technician', 'u_notes', oldFtNotes, ftGr.getValue('u_notes'), '');\n\n var oldSupervisor = ftGr.getValue('u_supervisor_name');\n ftGr.setValue('u_supervisor_name', current.getValue('u_job_manager'));\n _ewmLog('u_pwo_floor_technician', 'u_supervisor_name', oldSupervisor, ftGr.getValue('u_supervisor_name'), '');\n\n try {\n var r2 = ftGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + ftGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "tech_assigned_sync_assignments", "fires_on_table": "u_pwo_floor_technician", "filter_condition": "u_availability_statusCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // When a floor technician becomes Assigned, update their active technician assignments\n // with a performance baseline and note, and update linked machine resources with a coordination note.\n\n // 1. Update technician assignments for this technician that are Scheduled -> mark notes and performance_score\n var ta = new GlideRecord('u_pwo_wo_technician_assignment');\n ta.addQuery('u_floor_technician', current.getUniqueValue());\n ta.addQuery('u_status', '1'); // Scheduled\n ta.query();\n while (ta.next()) {\n var oldNotes = ta.getValue('u_notes');\n ta.setValue('u_notes', 'Technician confirmed assigned - ready for production');\n _ewmLog('u_pwo_wo_technician_assignment', 'u_notes', oldNotes, ta.getValue('u_notes'), '');\n\n var oldScore = ta.getValue('u_performance_score');\n ta.setValue('u_performance_score', '0');\n _ewmLog('u_pwo_wo_technician_assignment', 'u_performance_score', oldScore, ta.getValue('u_performance_score'), '');\n\n try {\n var r1 = ta.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + ta.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update machine resources linked to the same work orders this technician is assigned to\n var ta2 = new GlideRecord('u_pwo_wo_technician_assignment');\n ta2.addQuery('u_floor_technician', current.getUniqueValue());\n ta2.query();\n while (ta2.next()) {\n var woRef = ta2.getValue('u_work_order');\n if (woRef) {\n var ma = new GlideRecord('u_pwo_wo_machine_assignment');\n ma.addQuery('u_work_order', woRef);\n ma.query();\n while (ma.next()) {\n var machineRef = ma.getValue('u_machine_resource');\n if (machineRef) {\n var mr = new GlideRecord('u_pwo_machine_resource');\n if (mr.get(machineRef)) {\n var oldMrNotes = mr.getValue('u_notes');\n mr.setValue('u_notes', 'Technician ' + current.getValue('u_full_name') + ' assigned to linked work order');\n _ewmLog('u_pwo_machine_resource', 'u_notes', oldMrNotes, mr.getValue('u_notes'), '');\n try {\n var r2 = mr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + mr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "machine_notes_update_maintenance_info", "fires_on_table": "u_pwo_machine_resource", "filter_condition": "u_notesISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When machine resource notes are updated (non-empty), stamp maintenance metadata\n // and update location info for traceability\n\n var oldStatus = current.getValue('u_status');\n current.setValue('u_status', '3');\n _ewmLog('u_pwo_machine_resource', 'u_status', oldStatus, current.getValue('u_status'), '');\n\n var oldLocation = current.getValue('u_location');\n current.setValue('u_location', 'Maintenance Bay A');\n _ewmLog('u_pwo_machine_resource', 'u_location', oldLocation, current.getValue('u_location'), '');\n\n var oldModel = current.getValue('u_model_number');\n current.setValue('u_model_number', 'MAINT-REV-' + current.getValue('u_asset_tag'));\n _ewmLog('u_pwo_machine_resource', 'u_model_number', oldModel, current.getValue('u_model_number'), '');\n\n})(current, previous);"}, {"name": "machine_maint_cascade_assignments", "fires_on_table": "u_pwo_machine_resource", "filter_condition": "u_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a machine resource goes Under Maintenance (3), cascade updates:\n // 1. Cancel active machine assignments for this machine\n // 2. Flag related BOM as needing review\n // 3. Mark related material consumption records with override reason\n\n // --- 1. Update wo_machine_assignment: set status to Cancelled and add notes ---\n var grMA = new GlideRecord('u_pwo_wo_machine_assignment');\n grMA.addQuery('u_machine_resource', current.getUniqueValue());\n grMA.addQuery('u_status', '2'); // Active\n grMA.query();\n while (grMA.next()) {\n var oldStatus = grMA.getValue('u_status');\n grMA.setValue('u_status', '4');\n _ewmLog('u_pwo_wo_machine_assignment', 'u_status', oldStatus, grMA.getValue('u_status'), '');\n\n var oldNotes = grMA.getValue('u_notes');\n grMA.setValue('u_notes', 'Cancelled due to machine under maintenance');\n _ewmLog('u_pwo_wo_machine_assignment', 'u_notes', oldNotes, grMA.getValue('u_notes'), '');\n\n try {\n var r1 = grMA.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grMA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // --- 2. Update bill_of_materials: flag notes for review ---\n var grWO = new GlideRecord('u_pwo_wo_machine_assignment');\n grWO.addQuery('u_machine_resource', current.getUniqueValue());\n grWO.query();\n var bomSysIds = {};\n while (grWO.next()) {\n var woRef = grWO.getValue('u_work_order');\n if (woRef) {\n var grW = new GlideRecord('u_pwo_work_order');\n if (grW.get(woRef)) {\n var bomRef = grW.getValue('u_bill_of_materials');\n if (bomRef) { bomSysIds[bomRef] = true; }\n }\n }\n }\n for (var bomId in bomSysIds) {\n var grBOM = new GlideRecord('u_pwo_bill_of_materials');\n if (grBOM.get(bomId)) {\n var oldBomNotes = grBOM.getValue('u_notes');\n grBOM.setValue('u_notes', 'Review needed - assigned machine under maintenance');\n _ewmLog('u_pwo_bill_of_materials', 'u_notes', oldBomNotes, grBOM.getValue('u_notes'), '');\n\n try {\n var r2 = grBOM.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grBOM.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // --- 3. Update material_consumption: add override reason for affected WOs ---\n var grWO2 = new GlideRecord('u_pwo_wo_machine_assignment');\n grWO2.addQuery('u_machine_resource', current.getUniqueValue());\n grWO2.query();\n while (grWO2.next()) {\n var woId = grWO2.getValue('u_work_order');\n if (woId) {\n var grMC = new GlideRecord('u_pwo_material_consumption');\n grMC.addQuery('u_work_order', woId);\n grMC.query();\n while (grMC.next()) {\n var oldOR = grMC.getValue('u_override_reason');\n grMC.setValue('u_override_reason', 'Machine maintenance halt - production paused');\n _ewmLog('u_pwo_material_consumption', 'u_override_reason', oldOR, grMC.getValue('u_override_reason'), '');\n\n var oldOA = grMC.getValue('u_override_approved');\n grMC.setValue('u_override_approved', 'true');\n _ewmLog('u_pwo_material_consumption', 'u_override_approved', oldOA, grMC.getValue('u_override_approved'), '');\n\n try {\n var r3 = grMC.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grMC.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "machine_asgn_update_cascade_sync", "fires_on_table": "u_pwo_wo_machine_assignment", "filter_condition": "u_notesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the quality inspection linked to the same work order\n var grQI = new GlideRecord('u_pwo_quality_inspection');\n grQI.addQuery('u_work_order', current.getValue('u_work_order'));\n grQI.query();\n while (grQI.next()) {\n var oldInspector = grQI.getValue('u_inspector_name');\n grQI.setValue('u_inspector_name', 'Auto-Review Agent');\n _ewmLog('u_pwo_quality_inspection', 'u_inspector_name', oldInspector, grQI.getValue('u_inspector_name'), '');\n\n var oldMgrApproval = grQI.getValue('u_manager_approval_required');\n grQI.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_pwo_quality_inspection', 'u_manager_approval_required', oldMgrApproval, grQI.getValue('u_manager_approval_required'), '');\n\n try {\n var r1 = grQI.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grQI.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update material consumption records linked to the same work order\n var grMC = new GlideRecord('u_pwo_material_consumption');\n grMC.addQuery('u_work_order', current.getValue('u_work_order'));\n grMC.query();\n while (grMC.next()) {\n var oldRecordedBy = grMC.getValue('u_recorded_by');\n grMC.setValue('u_recorded_by', 'system_cascade_sync');\n _ewmLog('u_pwo_material_consumption', 'u_recorded_by', oldRecordedBy, grMC.getValue('u_recorded_by'), '');\n\n var oldOverrideReason = grMC.getValue('u_override_reason');\n grMC.setValue('u_override_reason', 'Machine assignment updated - consumption re-verified');\n _ewmLog('u_pwo_material_consumption', 'u_override_reason', oldOverrideReason, grMC.getValue('u_override_reason'), '');\n\n try {\n var r2 = grMC.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grMC.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "qi_finalize_consumption_and_bom", "fires_on_table": "u_pwo_quality_inspection", "filter_condition": "u_inspector_nameISNOTEMPTY^u_manager_approval_requiredCHANGES^u_manager_approval_required=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update material consumption records linked to this inspection's work order\n // Mark override_approved=true and set recorded_by to the inspector, plus set override_reason\n var grMC = new GlideRecord('u_pwo_material_consumption');\n grMC.addQuery('u_work_order', current.getValue('u_work_order'));\n grMC.query();\n while (grMC.next()) {\n var oldOverride = grMC.getValue('u_override_approved');\n grMC.setValue('u_override_approved', 'true');\n _ewmLog('u_pwo_material_consumption', 'u_override_approved', oldOverride, grMC.getValue('u_override_approved'), '');\n\n var oldRecordedBy = grMC.getValue('u_recorded_by');\n grMC.setValue('u_recorded_by', current.getValue('u_inspector_name'));\n _ewmLog('u_pwo_material_consumption', 'u_recorded_by', oldRecordedBy, grMC.getValue('u_recorded_by'), '');\n\n var oldReason = grMC.getValue('u_override_reason');\n grMC.setValue('u_override_reason', 'Manager approval inspection completed');\n _ewmLog('u_pwo_material_consumption', 'u_override_reason', oldReason, grMC.getValue('u_override_reason'), '');\n\n try {\n var r1 = grMC.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grMC.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the Bill of Materials linked to the work order \u2014 set notes and approved_by\n var grWO = new GlideRecord('u_pwo_work_order');\n if (grWO.get(current.getValue('u_work_order'))) {\n var bomRef = grWO.getValue('u_bill_of_materials');\n if (bomRef) {\n var grBOM = new GlideRecord('u_pwo_bill_of_materials');\n if (grBOM.get(bomRef)) {\n var oldApproved = grBOM.getValue('u_approved_by');\n grBOM.setValue('u_approved_by', current.getValue('u_inspector_name'));\n _ewmLog('u_pwo_bill_of_materials', 'u_approved_by', oldApproved, grBOM.getValue('u_approved_by'), '');\n\n var oldNotes = grBOM.getValue('u_notes');\n grBOM.setValue('u_notes', 'Verified via quality inspection requiring manager approval');\n _ewmLog('u_pwo_bill_of_materials', 'u_notes', oldNotes, grBOM.getValue('u_notes'), '');\n\n try {\n var r2 = grBOM.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grBOM.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pwo_wo_machine_assignment", "documentkey": "283bb521013543103e48918ce4a0a6dd", "fieldname": "u_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "bd4bb521013543103e48918ce4a0a63a", "fieldname": "u_inspector_name", "oldvalue": "", "newvalue": "Auto-Assigned Inspector"}, {"tablename": "u_pwo_production_job", "documentkey": "203bb521013543103e48918ce4a0a6d7", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_pwo_machine_resource", "documentkey": "e43bb521013543103e48918ce4a0a6ce", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_pwo_work_order", "documentkey": "bc3bb521013543103e48918ce4a0a6e4", "fieldname": "u_status", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_pwo_material_consumption", "documentkey": "f03bf521013543103e48918ce4a0a606", "fieldname": "u_override_reason", "oldvalue": "", "newvalue": "Machine assignment updated - consumption re-verified"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "bd4bb521013543103e48918ce4a0a63a", "fieldname": "u_result", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "bd4bb521013543103e48918ce4a0a63a", "fieldname": "u_defects_found", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pwo_machine_resource", "documentkey": "e43bb521013543103e48918ce4a0a6ce", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Technician James Rodriguez assigned to linked work order"}, {"tablename": "u_pwo_floor_technician", "documentkey": "243bb521013543103e48918ce4a0a6da", "fieldname": "u_notes", "oldvalue": "Experienced CNC operator", "newvalue": "Assigned to WO via job PJ-00200"}, {"tablename": "u_pwo_material_consumption", "documentkey": "f03bf521013543103e48918ce4a0a606", "fieldname": "u_recorded_by", "oldvalue": "operator_jones", "newvalue": "system_cascade_sync"}, {"tablename": "u_pwo_quality_inspection", "documentkey": "bd4bb521013543103e48918ce4a0a63a", "fieldname": "u_manager_approval_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pwo_machine_resource", "documentkey": "e43bb521013543103e48918ce4a0a6ce", "fieldname": "u_model_number", "oldvalue": "VF-2SS", "newvalue": "MAINT-REV-MCH-4401"}, {"tablename": "u_pwo_wo_technician_assignment", "documentkey": "683bb521013543103e48918ce4a0a6e1", "fieldname": "u_notes", "oldvalue": "Lead operator for CNC mill", "newvalue": "Activated by production job PJ-00200"}, {"tablename": "u_pwo_floor_technician", "documentkey": "243bb521013543103e48918ce4a0a6da", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_pwo_material_consumption", "documentkey": "f03bf521013543103e48918ce4a0a606", "fieldname": "u_override_reason", "oldvalue": "Machine assignment updated - consumption re-verified", "newvalue": "Machine maintenance halt - production paused"}, {"tablename": "u_pwo_quality_inspection", 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{\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_approver_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_delegate\": {\"type\": \"str\"}, \"u_out_of_office\": {\"type\": \"bool\"}, \"u_total_approved_ytd\": {\"type\": \"decimal\"}, \"u_last_approval_date\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}}, \"u_pom_line_item\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_catalog_item\": {\"FK\": \"u_pom_product_catalog\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_delivery_date\": {\"type\": \"str\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pom_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_order_value_at_decision\": {\"type\": \"decimal\"}}, \"u_pom_fulfillment_receipt\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_delivery_note\": {\"type\": \"str\"}, \"u_receipt_status\": {\"type\": \"str\"}, \"u_partial_receipt\": {\"type\": \"bool\"}, \"u_discrepancy_noted\": {\"type\": \"bool\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_invoice_number\": {\"type\": \"str\"}, \"u_total_received_value\": {\"type\": \"decimal\"}, \"u_payment_authorized\": {\"type\": \"bool\"}}, \"u_pom_product_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_sku\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_standard_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_last_price_update\": {\"type\": \"str\"}, \"u_min_order_quantity\": {\"type\": \"decimal\"}}, \"u_pom_budget_transaction\": {\"u_department\": {\"FK\": \"u_pom_department\"}, \"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_budget_before\": {\"type\": \"decimal\"}, \"u_budget_after\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reversed\": {\"type\": \"bool\"}, \"u_reversal_date\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}}, \"u_pom_vendor_contract\": {\"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_contract_number\": {\"type\": \"str\"}, \"u_contract_name\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_scope_of_work\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}}, \"u_pom_audit_log\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_action\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_state_before\": {\"type\": \"str\"}, \"u_state_after\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_log_and_budget_encumber", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry recording the approval\n var auditGr = new GlideRecord('u_pom_audit_log');\n auditGr.initialize();\n auditGr.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', current.getValue('u_number'), '');\n auditGr.setValue('u_action', '3');\n _ewmLog('u_pom_audit_log', 'u_action', '', '3', '');\n auditGr.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pom_audit_log', 'u_action_date', '', new GlideDateTime().getDisplayValue(), '');\n auditGr.setValue('u_performed_by', 'system');\n _ewmLog('u_pom_audit_log', 'u_performed_by', '', 'system', '');\n auditGr.setValue('u_field_changed', 'u_state');\n _ewmLog('u_pom_audit_log', 'u_field_changed', '', 'u_state', '');\n auditGr.setValue('u_old_value', previous.getValue('u_state'));\n _ewmLog('u_pom_audit_log', 'u_old_value', '', previous.getValue('u_state'), '');\n auditGr.setValue('u_new_value', '4');\n _ewmLog('u_pom_audit_log', 'u_new_value', '', '4', '');\n auditGr.setValue('u_state_before', previous.getValue('u_state'));\n _ewmLog('u_pom_audit_log', 'u_state_before', '', previous.getValue('u_state'), '');\n auditGr.setValue('u_state_after', '4');\n _ewmLog('u_pom_audit_log', 'u_state_after', '', '4', '');\n auditGr.setValue('u_comments', 'High-priority PO approved automatically logged');\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'High-priority PO approved automatically logged', '');\n try {\n var auditResult = auditGr.insert();\n if (!auditResult) { _ewmLog('','','','', 'GR insert failed: ' + auditGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a budget encumbrance transaction for the department\n var totalVal = current.getValue('u_total_value') || '0';\n var deptRef = current.getValue('u_department');\n var currencyVal = current.getValue('u_currency') || 'USD';\n\n var btGr = new GlideRecord('u_pom_budget_transaction');\n btGr.initialize();\n btGr.setValue('u_department', deptRef);\n _ewmLog('u_pom_budget_transaction', 'u_department', '', deptRef, '');\n btGr.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_pom_budget_transaction', 'u_purchase_order', '', current.getValue('u_number'), '');\n btGr.setValue('u_transaction_type', '1');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', '', '1', '');\n btGr.setValue('u_amount', totalVal);\n _ewmLog('u_pom_budget_transaction', 'u_amount', '', totalVal, '');\n btGr.setValue('u_transaction_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pom_budget_transaction', 'u_transaction_date', '', new GlideDateTime().getDisplayValue(), '');\n btGr.setValue('u_fiscal_year', 2025);\n _ewmLog('u_pom_budget_transaction', 'u_fiscal_year', '', '2025', '');\n btGr.setValue('u_notes', 'Encumbrance for approved high-priority PO');\n _ewmLog('u_pom_budget_transaction', 'u_notes', '', 'Encumbrance for approved high-priority PO', '');\n btGr.setValue('u_reversed', 'false');\n _ewmLog('u_pom_budget_transaction', 'u_reversed', '', 'false', '');\n btGr.setValue('u_currency', currencyVal);\n _ewmLog('u_pom_budget_transaction', 'u_currency', '', currencyVal, '');\n try {\n var btResult = btGr.insert();\n if (!btResult) { _ewmLog('','','','', 'GR insert failed: ' + btGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the approver's last_approval_date and total_approved_ytd\n var approverRef = current.getValue('u_approver');\n if (approverRef) {\n var apGr = new GlideRecord('u_pom_approver');\n apGr.addQuery('sys_id', approverRef);\n apGr.query();\n if (apGr.next()) {\n var oldDate = apGr.getValue('u_last_approval_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n apGr.setValue('u_last_approval_date', nowStr);\n _ewmLog('u_pom_approver', 'u_last_approval_date', oldDate, nowStr, '');\n\n var oldYtd = apGr.getValue('u_total_approved_ytd') || '0';\n var newYtd = String(parseFloat(oldYtd) + parseFloat(totalVal));\n apGr.setValue('u_total_approved_ytd', newYtd);\n _ewmLog('u_pom_approver', 'u_total_approved_ytd', oldYtd, newYtd, '');\n\n try {\n var apResult = apGr.update();\n if (!apResult) { _ewmLog('','','','', 'GR update failed: ' + apGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "po_approved_high_pri_second_level", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=4^u_second_level_required=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Level 2 approval record for second-level review\n var grApproval = new GlideRecord('u_pom_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_purchase_order', current.getValue('u_number'));\n grApproval.setValue('u_approver', current.getValue('u_approver'));\n\n grApproval.setValue('u_decision', '3');\n _ewmLog('u_pom_approval_record', 'u_decision', '', '3', '');\n\n grApproval.setValue('u_approval_level', '2');\n _ewmLog('u_pom_approval_record', 'u_approval_level', '', '2', '');\n\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) { _ewmLog('','','','', 'GR insert failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Mark the vendor as preferred since they fulfilled a high-priority approved order\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var grVendor = new GlideRecord('u_pom_vendor');\n grVendor.addQuery('sys_id', vendorRef);\n grVendor.query();\n if (grVendor.next()) {\n var oldPref = grVendor.getValue('u_preferred');\n grVendor.setValue('u_preferred', 'true');\n _ewmLog('u_pom_vendor', 'u_preferred', oldPref, grVendor.getValue('u_preferred'), '');\n try {\n var rVendor = grVendor.update();\n if (!rVendor) { _ewmLog('','','','', 'GR update failed: ' + grVendor.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Deduct the order total from the department's remaining budget\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_pom_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldBudget = grDept.getValue('u_remaining_budget');\n var orderTotal = parseFloat(current.getValue('u_total_value')) || 0;\n var currentBudget = parseFloat(oldBudget) || 0;\n var newBudget = (currentBudget - orderTotal).toFixed(2);\n grDept.setValue('u_remaining_budget', newBudget);\n _ewmLog('u_pom_department', 'u_remaining_budget', oldBudget, grDept.getValue('u_remaining_budget'), '');\n try {\n var rDept = grDept.update();\n if (!rDept) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "approved_po_set_currency_and_log", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=4^u_currencyISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_pom_purchase_order: stamp justification, currency, and closed_date\n // when a high-priority approved PO with second-level required is updated\n\n // 1. Set u_justification on current row\n var oldJustification = current.getValue('u_justification');\n current.setValue('u_justification', 'Approved - high priority procurement');\n _ewmLog(current.getTableName(), 'u_justification', oldJustification, current.getValue('u_justification'), '');\n\n // 2. Set u_currency on current row\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog(current.getTableName(), 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // 3. Set u_closed_date on current row\n var oldClosed = current.getValue('u_closed_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n current.setValue('u_closed_date', nowStr);\n _ewmLog(current.getTableName(), 'u_closed_date', oldClosed, current.getValue('u_closed_date'), '');\n\n // 4. Update the associated line items to mark them as Open (status 1)\n var gr = new GlideRecord('u_pom_line_item');\n gr.addQuery('u_purchase_order', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_line_status');\n gr.setValue('u_line_status', '1');\n _ewmLog('u_pom_line_item', 'u_line_status', oldStatus, gr.getValue('u_line_status'), '');\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'PO approved - line item confirmed');\n _ewmLog('u_pom_line_item', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "po_approved_create_receipt_upd_contract", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=4^u_justificationISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a fulfillment receipt for the approved PO\n var fr = new GlideRecord('u_pom_fulfillment_receipt');\n fr.initialize();\n fr.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_pom_fulfillment_receipt', 'u_purchase_order', '', current.getValue('u_number'), '');\n\n fr.setValue('u_receipt_status', '1');\n _ewmLog('u_pom_fulfillment_receipt', 'u_receipt_status', '', '1', '');\n\n fr.setValue('u_received_by', 'procurement_system');\n _ewmLog('u_pom_fulfillment_receipt', 'u_received_by', '', 'procurement_system', '');\n\n try {\n var frResult = fr.insert();\n if (!frResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + fr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update vendor contracts linked to this PO's vendor to reflect active scope\n var vendorSysId = current.getValue('u_vendor');\n if (vendorSysId) {\n var vc = new GlideRecord('u_pom_vendor_contract');\n vc.addQuery('u_vendor', vendorSysId);\n vc.addQuery('u_status', '1');\n vc.query();\n while (vc.next()) {\n var oldScope = vc.getValue('u_scope_of_work');\n var newScope = 'Includes approved PO ' + current.getValue('u_number');\n vc.setValue('u_scope_of_work', newScope);\n _ewmLog('u_pom_vendor_contract', 'u_scope_of_work', oldScope, vc.getValue('u_scope_of_work'), '');\n\n var oldPayTerms = vc.getValue('u_payment_terms');\n vc.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_pom_vendor_contract', 'u_payment_terms', oldPayTerms, vc.getValue('u_payment_terms'), '');\n\n try {\n var vcResult = vc.update();\n if (!vcResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + vc.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_pom_purchase_order", "documentkey": "17e34169017d03103e48918ce4a0a662", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "PO-2025-00412"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High-priority PO approved automatically logged"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "PO-2025-00412"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_transaction_date", "oldvalue": "", "newvalue": "2026-06-30 02:50:10"}, {"tablename": "u_pom_purchase_order", "documentkey": "17e34169017d03103e48918ce4a0a662", "fieldname": "u_justification", "oldvalue": "Critical equipment replacement needed", "newvalue": "Approved - high priority procurement"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_reversed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_approver", "documentkey": "c7e34169017d03103e48918ce4a0a636", "fieldname": "u_total_approved_ytd", "oldvalue": "125000", "newvalue": "200000"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_action_date", "oldvalue": "", "newvalue": "2026-06-30 02:50:10"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_action", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Encumbrance for approved high-priority PO"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_state_before", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_pom_purchase_order", "documentkey": "17e34169017d03103e48918ce4a0a662", "fieldname": "u_closed_date", "oldvalue": "", "newvalue": "2026-06-30 02:50:10"}, {"tablename": "u_pom_approver", "documentkey": "c7e34169017d03103e48918ce4a0a636", "fieldname": "u_last_approval_date", "oldvalue": "2025-01-10 09:00:00", "newvalue": "2026-06-30 02:50:10"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_state_after", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_department", "oldvalue": "", "newvalue": "03e34169017d03103e48918ce4a0a65f"}, {"tablename": "u_pom_audit_log", "documentkey": "d0044569017d03103e48918ce4a0a699", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d4044569017d03103e48918ce4a0a69f", "fieldname": "u_amount", "oldvalue": "", "newvalue": "75000"}, {"tablename": "u_pom_fulfillment_receipt", "documentkey": "98044569017d03103e48918ce4a0a6a9", "fieldname": "u_receipt_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_approval_record", "documentkey": "dc044569017d03103e48918ce4a0a6a3", "fieldname": "u_decision", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pom_vendor_contract", "documentkey": "0be34169017d03103e48918ce4a0a64c", "fieldname": "u_payment_terms", "oldvalue": "Net 60", "newvalue": "Net 30"}, {"tablename": "u_pom_fulfillment_receipt", "documentkey": "98044569017d03103e48918ce4a0a6a9", "fieldname": "u_discrepancy_noted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_approval_record", "documentkey": "dc044569017d03103e48918ce4a0a6a3", "fieldname": "u_approver", "oldvalue": "", "newvalue": "c7e34169017d03103e48918ce4a0a636"}, {"tablename": "u_pom_department", "documentkey": "03e34169017d03103e48918ce4a0a65f", "fieldname": "u_remaining_budget", "oldvalue": "750000", "newvalue": "675000"}, {"tablename": "u_pom_vendor", "documentkey": "47e34169017d03103e48918ce4a0a649", "fieldname": "u_preferred", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_pom_fulfillment_receipt", "documentkey": "98044569017d03103e48918ce4a0a6a9", "fieldname": "u_partial_receipt", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_approval_record", "documentkey": "dc044569017d03103e48918ce4a0a6a3", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_pom_fulfillment_receipt", "documentkey": "98044569017d03103e48918ce4a0a6a9", "fieldname": "u_total_received_value", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_approval_record", "documentkey": "dc044569017d03103e48918ce4a0a6a3", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_fulfillment_receipt", "documentkey": "98044569017d03103e48918ce4a0a6a9", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "PO-2025-00412"}, {"tablename": "u_pom_approval_record", "documentkey": "dc044569017d03103e48918ce4a0a6a3", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "PO-2025-00412"}, {"tablename": "u_pom_fulfillment_receipt", "documentkey": "98044569017d03103e48918ce4a0a6a9", "fieldname": "u_received_by", "oldvalue": "", "newvalue": "procurement_system"}, {"tablename": "u_pom_vendor_contract", "documentkey": "0be34169017d03103e48918ce4a0a64c", "fieldname": "u_scope_of_work", "oldvalue": "General procurement of engineering supplies", "newvalue": "Includes approved PO PO-2025-00412"}, {"tablename": "u_pom_approval_record", "documentkey": "dc044569017d03103e48918ce4a0a6a3", "fieldname": "u_overdue", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_fulfillment_receipt", "documentkey": "98044569017d03103e48918ce4a0a6a9", "fieldname": "u_payment_authorized", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "14044569017d03103e48918ce4a0a6a1", "u_br_name": "po_approved_log_and_budget_encumber", "u_table_name": "u_pom_approver", "u_field_name": "u_total_approved_ytd", "u_old_value": "125000", "u_new_value": "200000", "u_error": "", "sys_created_on": "2026-06-30 09:50:10"}, {"sys_id": "18044169017d03103e48918ce4a0a67d", "u_br_name": "approved_po_set_currency_and_log", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_closed_date", "u_old_value": "", "u_new_value": "2026-06-30 02:50:10", "u_error": "", "sys_created_on": "2026-06-30 09:50:10"}, {"sys_id": "18044169017d03103e48918ce4a0a680", "u_br_name": "po_approved_log_and_budget_encumber", "u_table_name": "u_pom_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 09:50:10"}, {"sys_id": "18044569017d03103e48918ce4a0a69b", "u_br_name": "po_approved_log_and_budget_encumber", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", 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"18044569017d03103e48918ce4a0a6a8", "u_br_name": "po_approved_create_receipt_upd_contract", "u_table_name": "u_pom_fulfillment_receipt", "u_field_name": "u_receipt_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:50:11"}, {"sys_id": "50044569017d03103e48918ce4a0a6a9", "u_br_name": "po_approved_create_receipt_upd_contract", "u_table_name": "u_pom_fulfillment_receipt", "u_field_name": "u_received_by", "u_old_value": "", "u_new_value": "procurement_system", "u_error": "", "sys_created_on": "2026-06-30 09:50:11"}, {"sys_id": "54044569017d03103e48918ce4a0a6ab", "u_br_name": "po_approved_create_receipt_upd_contract", "u_table_name": "u_pom_vendor_contract", "u_field_name": "u_payment_terms", "u_old_value": "Net 60", "u_new_value": "Net 30", "u_error": "", "sys_created_on": "2026-06-30 09:50:11"}, {"sys_id": "94044569017d03103e48918ce4a0a6a3", "u_br_name": "po_approved_high_pri_second_level", "u_table_name": "u_pom_approval_record", "u_field_name": "u_approval_level", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:50:11"}, {"sys_id": "d4044569017d03103e48918ce4a0a6a6", "u_br_name": "po_approved_high_pri_second_level", "u_table_name": "u_pom_department", "u_field_name": "u_remaining_budget", "u_old_value": "750000", "u_new_value": "675000", "u_error": "", "sys_created_on": "2026-06-30 09:50:11"}, {"sys_id": "d8044569017d03103e48918ce4a0a6aa", "u_br_name": "po_approved_create_receipt_upd_contract", "u_table_name": "u_pom_vendor_contract", "u_field_name": "u_scope_of_work", "u_old_value": "General procurement of engineering supplies", "u_new_value": "Includes approved PO PO-2025-00412", "u_error": "", "sys_created_on": "2026-06-30 09:50:11"}, {"sys_id": "dc044569017d03103e48918ce4a0a6a4", "u_br_name": "po_approved_high_pri_second_level", "u_table_name": "u_pom_vendor", "u_field_name": "u_preferred", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:50:11"}, {"sys_id": "dc044569017d03103e48918ce4a0a6a7", "u_br_name": "po_approved_create_receipt_upd_contract", "u_table_name": "u_pom_fulfillment_receipt", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "PO-2025-00412", "u_error": "", "sys_created_on": "2026-06-30 09:50:11"}], "metadata": "{\"domain\": \"purchase_order_management\", \"primary_table\": \"u_pom_purchase_order\", \"topology\": \"flat\", \"num_brs\": \"4\", \"total_brs_fired\": 4, \"expected_br_count\": 4, \"all_brs_fired\": true, \"audit_count\": 41}"} {"tool_name": "insert_pom_purchase_order", "parameters": "{\"table_name\": \"u_pom_purchase_order\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"PO-TEST-HP-0001\", \"u_vendor\": \"@vendor_main.sys_id\", \"u_department\": \"@dept_main.sys_id\", \"u_approver\": \"@approver_main.sys_id\", \"u_state\": \"1\", \"u_priority\": \"1\", \"u_short_description\": \"High priority server hardware procurement for Q2 expansion\", \"u_total_value\": 25000, \"u_currency\": \"EUR\", \"u_required_by_date\": \"2025-04-30\", \"u_justification\": \"Urgent infrastructure need\", \"u_second_level_required\": \"true\"}}", "seed_data": null, "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor Alpha\", \"u_country\": \"United States\", \"u_tax_id\": \"TX-98765\", \"u_suspension_reason\": \"\", \"u_contact_phone\": \"555-100-2000\", \"u_onboarding_date\": \"2024-01-15\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:08:30\", \"sys_tags\": \"\", \"sys_id\": \"ab180de501bd03103e48918ce4a0a6f6\", \"u_contact_name\": \"Active Procurement Contact\", \"u_preferred\": \"true\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"john.smith@vendoralpha.com\", \"sys_created_on\": \"2026-06-30 10:08:09\", \"u_status\": \"1\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\"}, \"dept_main\": {\"u_name\": \"Engineering Procurement\", \"u_remaining_budget\": \"350000\", 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\"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_preferred\": {\"type\": \"bool\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_pom_department\": {\"u_name\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_department_code\": {\"type\": \"str\"}}, \"u_pom_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_approver_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_delegate\": {\"type\": \"str\"}, \"u_out_of_office\": {\"type\": \"bool\"}, \"u_total_approved_ytd\": {\"type\": \"decimal\"}, \"u_last_approval_date\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}}, \"u_pom_line_item\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_catalog_item\": {\"FK\": \"u_pom_product_catalog\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_delivery_date\": {\"type\": \"str\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pom_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_order_value_at_decision\": {\"type\": \"decimal\"}}, \"u_pom_fulfillment_receipt\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_delivery_note\": {\"type\": \"str\"}, \"u_receipt_status\": {\"type\": \"str\"}, \"u_partial_receipt\": {\"type\": \"bool\"}, \"u_discrepancy_noted\": {\"type\": \"bool\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_invoice_number\": {\"type\": \"str\"}, \"u_total_received_value\": {\"type\": \"decimal\"}, \"u_payment_authorized\": {\"type\": \"bool\"}}, \"u_pom_product_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_sku\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_standard_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_last_price_update\": {\"type\": \"str\"}, \"u_min_order_quantity\": {\"type\": \"decimal\"}}, \"u_pom_budget_transaction\": {\"u_department\": {\"FK\": \"u_pom_department\"}, \"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_budget_before\": {\"type\": \"decimal\"}, \"u_budget_after\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reversed\": {\"type\": \"bool\"}, \"u_reversal_date\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}}, \"u_pom_vendor_contract\": {\"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_contract_number\": {\"type\": \"str\"}, \"u_contract_name\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_scope_of_work\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}}, \"u_pom_audit_log\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_action\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_state_before\": {\"type\": \"str\"}, \"u_state_after\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_insert_defaults_high_priority", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=1^u_priority=1^u_vendorISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the current Purchase Order (before-insert, same table) ---\n\n // Default currency to USD\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog(current.getTableName(), 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // Default second_level_required to false for initial insert\n var oldSecondLevel = current.getValue('u_second_level_required');\n current.setValue('u_second_level_required', 'false');\n _ewmLog(current.getTableName(), 'u_second_level_required', oldSecondLevel, current.getValue('u_second_level_required'), '');\n\n // Set default justification for high-priority draft orders\n var oldJustification = current.getValue('u_justification');\n current.setValue('u_justification', 'High priority procurement - expedited review required');\n _ewmLog(current.getTableName(), 'u_justification', oldJustification, current.getValue('u_justification'), '');\n\n // Clear submitted_date since this is a draft\n var oldSubmittedDate = current.getValue('u_submitted_date');\n current.setValue('u_submitted_date', '');\n _ewmLog(current.getTableName(), 'u_submitted_date', oldSubmittedDate, current.getValue('u_submitted_date'), '');\n\n // --- 2. Update the referenced Vendor record (different table, safe in before-BR) ---\n var vendorSysId = current.getValue('u_vendor');\n if (vendorSysId) {\n var gr = new GlideRecord('u_pom_vendor');\n gr.addQuery('sys_id', vendorSysId);\n gr.query();\n if (gr.next()) {\n // Mark vendor as preferred since they received a high-priority order\n var oldPreferred = gr.getValue('u_preferred');\n gr.setValue('u_preferred', 'true');\n _ewmLog('u_pom_vendor', 'u_preferred', oldPreferred, gr.getValue('u_preferred'), '');\n\n // Update contact name to flag active procurement engagement\n var oldContactName = gr.getValue('u_contact_name');\n gr.setValue('u_contact_name', 'Active Procurement Contact');\n _ewmLog('u_pom_vendor', 'u_contact_name', oldContactName, gr.getValue('u_contact_name'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_insert_high_pri_audit_and_budget", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_priority=1^u_state=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Insert an Audit Log entry for the new high-priority draft PO ---\n var grAudit = new GlideRecord('u_pom_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', current.getValue('u_number'), '');\n grAudit.setValue('u_action', '1');\n _ewmLog('u_pom_audit_log', 'u_action', '', '1', '');\n var nowDT = new GlideDateTime().getDisplayValue();\n grAudit.setValue('u_action_date', nowDT);\n _ewmLog('u_pom_audit_log', 'u_action_date', '', nowDT, '');\n grAudit.setValue('u_performed_by', 'system');\n _ewmLog('u_pom_audit_log', 'u_performed_by', '', 'system', '');\n grAudit.setValue('u_field_changed', 'u_state');\n _ewmLog('u_pom_audit_log', 'u_field_changed', '', 'u_state', '');\n grAudit.setValue('u_old_value', '');\n _ewmLog('u_pom_audit_log', 'u_old_value', '', '', '');\n grAudit.setValue('u_new_value', '1');\n _ewmLog('u_pom_audit_log', 'u_new_value', '', '1', '');\n grAudit.setValue('u_state_before', '');\n _ewmLog('u_pom_audit_log', 'u_state_before', '', '', '');\n grAudit.setValue('u_state_after', '1');\n _ewmLog('u_pom_audit_log', 'u_state_after', '', '1', '');\n grAudit.setValue('u_comments', 'High-priority purchase order created in Draft state');\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'High-priority purchase order created in Draft state', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 2. Insert a Budget Transaction (Encumbrance) for the department ---\n var deptRef = current.getValue('u_department');\n var totalVal = current.getValue('u_total_value') || '0';\n var currencyVal = current.getValue('u_currency') || 'USD';\n\n var grBudget = new GlideRecord('u_pom_budget_transaction');\n grBudget.initialize();\n grBudget.setValue('u_department', deptRef);\n _ewmLog('u_pom_budget_transaction', 'u_department', '', deptRef, '');\n grBudget.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_pom_budget_transaction', 'u_purchase_order', '', current.getValue('u_number'), '');\n grBudget.setValue('u_transaction_type', '1');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', '', '1', '');\n grBudget.setValue('u_amount', totalVal);\n _ewmLog('u_pom_budget_transaction', 'u_amount', '', totalVal, '');\n var txnDate = new GlideDateTime().getDisplayValue();\n grBudget.setValue('u_transaction_date', txnDate);\n _ewmLog('u_pom_budget_transaction', 'u_transaction_date', '', txnDate, '');\n grBudget.setValue('u_fiscal_year', 2025);\n _ewmLog('u_pom_budget_transaction', 'u_fiscal_year', '', '2025', '');\n grBudget.setValue('u_notes', 'Auto-encumbrance for high-priority PO at creation');\n _ewmLog('u_pom_budget_transaction', 'u_notes', '', 'Auto-encumbrance for high-priority PO at creation', '');\n grBudget.setValue('u_reversed', 'false');\n _ewmLog('u_pom_budget_transaction', 'u_reversed', '', 'false', '');\n grBudget.setValue('u_currency', currencyVal);\n _ewmLog('u_pom_budget_transaction', 'u_currency', '', currencyVal, '');\n try {\n var rBudget = grBudget.insert();\n if (!rBudget) { _ewmLog('','','','', 'GR insert failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "po_approved_high_pri_record_approver", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=1^u_priority=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a preliminary approval record for this high-priority draft PO\n var ar = new GlideRecord('u_pom_approval_record');\n ar.initialize();\n ar.setValue('u_purchase_order', current.getUniqueValue());\n _ewmLog('u_pom_approval_record', 'u_purchase_order', '', current.getUniqueValue(), '');\n ar.setValue('u_approver', current.getValue('u_approver'));\n _ewmLog('u_pom_approval_record', 'u_approver', '', current.getValue('u_approver'), '');\n ar.setValue('u_decision', '0');\n _ewmLog('u_pom_approval_record', 'u_decision', '', '0', '');\n ar.setValue('u_decision_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pom_approval_record', 'u_decision_date', '', new GlideDateTime().getDisplayValue(), '');\n ar.setValue('u_approval_level', '1');\n _ewmLog('u_pom_approval_record', 'u_approval_level', '', '1', '');\n ar.setValue('u_order_value_at_decision', current.getValue('u_total_value'));\n _ewmLog('u_pom_approval_record', 'u_order_value_at_decision', '', current.getValue('u_total_value'), '');\n try {\n var rIns = ar.insert();\n if (!rIns) { _ewmLog('','','','', 'GR insert failed: ' + ar.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the approver's last_approval_date to track assignment activity\n var approverRef = current.getValue('u_approver');\n if (approverRef) {\n var appr = new GlideRecord('u_pom_approver');\n appr.addQuery('sys_id', approverRef);\n appr.query();\n if (appr.next()) {\n var oldDate = appr.getValue('u_last_approval_date');\n var nowDt = new GlideDateTime().getDisplayValue();\n appr.setValue('u_last_approval_date', nowDt);\n _ewmLog('u_pom_approver', 'u_last_approval_date', oldDate, appr.getValue('u_last_approval_date'), '');\n try {\n var rUpd = appr.update();\n if (!rUpd) { _ewmLog('','','','', 'GR update failed: ' + appr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pom_approval_record", "documentkey": "e838cde501bd03103e48918ce4a0a6d7", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "2c380de501bd03103e48918ce4a0a6ca"}, {"tablename": "u_pom_audit_log", "documentkey": "6c38cde501bd03103e48918ce4a0a6df", "fieldname": "u_action_date", "oldvalue": "", "newvalue": "2026-06-30 03:08:30"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_required_by_date", "oldvalue": "", "newvalue": "2025-04-30"}, {"tablename": "u_pom_approval_record", "documentkey": "e838cde501bd03103e48918ce4a0a6d7", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_audit_log", "documentkey": "6c38cde501bd03103e48918ce4a0a6df", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "PO-TEST-HP-0001"}, {"tablename": "u_pom_vendor", "documentkey": "ab180de501bd03103e48918ce4a0a6f6", "fieldname": "u_preferred", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_second_level_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_justification", "oldvalue": "", "newvalue": "High priority procurement - expedited review required"}, {"tablename": "u_pom_approval_record", "documentkey": "e838cde501bd03103e48918ce4a0a6d7", "fieldname": "u_decision", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_audit_log", "documentkey": "6c38cde501bd03103e48918ce4a0a6df", "fieldname": "u_state_after", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_approval_record", "documentkey": "e838cde501bd03103e48918ce4a0a6d7", "fieldname": "u_overdue", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_audit_log", "documentkey": "6c38cde501bd03103e48918ce4a0a6df", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High-priority purchase order created in Draft state"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_transaction_date", "oldvalue": "", "newvalue": "2026-06-30 03:08:30"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_number", "oldvalue": "", "newvalue": "PO-TEST-HP-0001"}, {"tablename": "u_pom_approval_record", "documentkey": "e838cde501bd03103e48918ce4a0a6d7", "fieldname": "u_decision_date", "oldvalue": "", "newvalue": "2026-06-30 03:08:30"}, {"tablename": "u_pom_audit_log", "documentkey": "6c38cde501bd03103e48918ce4a0a6df", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "PO-TEST-HP-0001"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-encumbrance for high-priority PO at creation"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_total_value", "oldvalue": "", "newvalue": "25000"}, {"tablename": "u_pom_audit_log", "documentkey": "6c38cde501bd03103e48918ce4a0a6df", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_approver", "oldvalue": "", "newvalue": "6f180de501bd03103e48918ce4a0a6f9"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_reversed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_approval_record", "documentkey": "e838cde501bd03103e48918ce4a0a6d7", "fieldname": "u_order_value_at_decision", "oldvalue": "", "newvalue": "25000"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_department", "oldvalue": "", "newvalue": "a7180de501bd03103e48918ce4a0a6c3"}, {"tablename": "u_pom_approval_record", "documentkey": "e838cde501bd03103e48918ce4a0a6d7", "fieldname": "u_approver", "oldvalue": "", "newvalue": "6f180de501bd03103e48918ce4a0a6f9"}, {"tablename": "u_pom_audit_log", "documentkey": "6c38cde501bd03103e48918ce4a0a6df", "fieldname": "u_action", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_department", "oldvalue": "", "newvalue": "a7180de501bd03103e48918ce4a0a6c3"}, {"tablename": "u_pom_vendor", "documentkey": "ab180de501bd03103e48918ce4a0a6f6", "fieldname": "u_contact_name", "oldvalue": "John Smith", "newvalue": "Active Procurement Contact"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_vendor", "oldvalue": "", "newvalue": "ab180de501bd03103e48918ce4a0a6f6"}, {"tablename": "u_pom_audit_log", "documentkey": "6c38cde501bd03103e48918ce4a0a6df", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_budget_transaction", "documentkey": "ec38cde501bd03103e48918ce4a0a6e5", "fieldname": "u_amount", "oldvalue": "", "newvalue": "25000"}, {"tablename": "u_pom_purchase_order", "documentkey": "2c380de501bd03103e48918ce4a0a6ca", "fieldname": "u_short_description", "oldvalue": "", "newvalue": "High priority server hardware procurement for Q2 expansion"}, {"tablename": "u_pom_approver", "documentkey": "6f180de501bd03103e48918ce4a0a6f9", "fieldname": "u_last_approval_date", "oldvalue": "2025-01-10 09:00:00", "newvalue": "2026-06-30 03:08:30"}, {"tablename": "u_pom_approval_record", "documentkey": "e838cde501bd03103e48918ce4a0a6d7", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "20380de501bd03103e48918ce4a0a6cb", "u_br_name": "po_insert_defaults_high_priority", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_currency", "u_old_value": "EUR", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "20380de501bd03103e48918ce4a0a6cc", "u_br_name": "po_insert_defaults_high_priority", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_second_level_required", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "2038cde501bd03103e48918ce4a0a6d6", "u_br_name": "po_approved_high_pri_record_approver", "u_table_name": "u_pom_approval_record", "u_field_name": "u_decision_date", "u_old_value": "", "u_new_value": "2026-06-30 03:08:30", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "2038cde501bd03103e48918ce4a0a6dc", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "2038cde501bd03103e48918ce4a0a6e2", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "24380de501bd03103e48918ce4a0a6cd", "u_br_name": "po_insert_defaults_high_priority", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_submitted_date", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "2438cde501bd03103e48918ce4a0a6df", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "High-priority purchase order created in Draft state", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "2438cde501bd03103e48918ce4a0a6e4", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-encumbrance for high-priority PO at creation", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6438cde501bd03103e48918ce4a0a6d4", "u_br_name": "po_approved_high_pri_record_approver", "u_table_name": "u_pom_approval_record", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "2c380de501bd03103e48918ce4a0a6ca", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6438cde501bd03103e48918ce4a0a6da", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "PO-TEST-HP-0001", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6838cde501bd03103e48918ce4a0a6d1", "u_br_name": "po_insert_defaults_high_priority", "u_table_name": "u_pom_vendor", "u_field_name": "u_contact_name", "u_old_value": "John Smith", "u_new_value": "Active Procurement Contact", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6838cde501bd03103e48918ce4a0a6d6", "u_br_name": "po_approved_high_pri_record_approver", "u_table_name": "u_pom_approval_record", "u_field_name": "u_approval_level", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6838cde501bd03103e48918ce4a0a6dc", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6838cde501bd03103e48918ce4a0a6e2", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "25000", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6c380de501bd03103e48918ce4a0a6cd", "u_br_name": "po_insert_defaults_high_priority", "u_table_name": "u_pom_vendor", "u_field_name": "u_preferred", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6c38cde501bd03103e48918ce4a0a6d8", "u_br_name": "po_approved_high_pri_record_approver", "u_table_name": "u_pom_approver", "u_field_name": "u_last_approval_date", "u_old_value": "2025-01-10 09:00:00", "u_new_value": "2026-06-30 03:08:30", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "6c38cde501bd03103e48918ce4a0a6e4", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_reversed", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "a038cde501bd03103e48918ce4a0a6d7", "u_br_name": "po_approved_high_pri_record_approver", "u_table_name": "u_pom_approval_record", "u_field_name": "u_order_value_at_decision", "u_old_value": "", "u_new_value": "25000", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "a038cde501bd03103e48918ce4a0a6dd", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "a038cde501bd03103e48918ce4a0a6e3", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_transaction_date", "u_old_value": "", "u_new_value": "2026-06-30 03:08:30", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "a438cde501bd03103e48918ce4a0a6e5", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "a8380de501bd03103e48918ce4a0a6cc", "u_br_name": "po_insert_defaults_high_priority", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_justification", "u_old_value": "Urgent infrastructure need", "u_new_value": "High priority procurement - expedited review required", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "a838cde501bd03103e48918ce4a0a6dd", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "ac38cde501bd03103e48918ce4a0a6d4", "u_br_name": "po_approved_high_pri_record_approver", "u_table_name": "u_pom_approval_record", "u_field_name": "u_approver", "u_old_value": "", "u_new_value": "6f180de501bd03103e48918ce4a0a6f9", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "ac38cde501bd03103e48918ce4a0a6da", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_action", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "ac38cde501bd03103e48918ce4a0a6e0", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_department", "u_old_value": "", "u_new_value": "a7180de501bd03103e48918ce4a0a6c3", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "e038cde501bd03103e48918ce4a0a6de", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_state_before", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "e438cde501bd03103e48918ce4a0a6d5", "u_br_name": "po_approved_high_pri_record_approver", "u_table_name": "u_pom_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "e438cde501bd03103e48918ce4a0a6db", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_action_date", "u_old_value": "", "u_new_value": "2026-06-30 03:08:30", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "e438cde501bd03103e48918ce4a0a6e1", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "PO-TEST-HP-0001", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "e838cde501bd03103e48918ce4a0a6de", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_audit_log", "u_field_name": "u_state_after", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}, {"sys_id": "e838cde501bd03103e48918ce4a0a6e3", "u_br_name": "po_insert_high_pri_audit_and_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_fiscal_year", "u_old_value": "", "u_new_value": "2025", "u_error": "", "sys_created_on": "2026-06-30 10:08:30"}], "metadata": "{\"domain\": \"purchase_order_management\", \"primary_table\": \"u_pom_purchase_order\", \"topology\": [\"flat\"], \"num_brs\": \"3\", \"total_brs_fired\": 3, \"expected_br_count\": 3, \"all_brs_fired\": true, \"audit_count\": 40}"} {"tool_name": "insert_pom_purchase_order", "parameters": "{\"table_name\": \"u_pom_purchase_order\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"PO0012345\", \"u_vendor\": {\"$lookup\": {\"table\": \"u_pom_vendor\", \"match\": {\"u_name\": \"Acme Industrial Supply\"}}}, \"u_department\": {\"$lookup\": {\"table\": \"u_pom_department\", \"match\": {\"u_name\": \"Engineering\"}}}, \"u_approver\": {\"$lookup\": {\"table\": \"u_pom_approver\", \"match\": {\"u_name\": \"Michael Jones\"}}}, \"u_state\": \"1\", \"u_short_description\": \"Server rack components for data center expansion\", \"u_total_value\": 75000, \"u_currency\": \"USD\", \"u_required_by_date\": \"2025-04-30\", \"u_priority\": \"1\", \"u_second_level_required\": \"false\"}}", "seed_data": null, "supporting_data": "{\"vendor_acme\": {\"u_name\": \"Acme Industrial Supply\", \"u_country\": \"US\", \"u_tax_id\": \"84-2039571\", \"u_suspension_reason\": \"\", \"u_contact_phone\": \"555-100-2000\", \"u_onboarding_date\": \"2023-03-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:13:10\", \"sys_tags\": \"\", \"sys_id\": \"c54909e901bd03103e48918ce4a0a67d\", \"u_contact_name\": \"John Rivera\", \"u_preferred\": \"true\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jrivera@acmeindustrial.com\", \"sys_created_on\": \"2026-06-30 10:13:10\", \"u_status\": \"1\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\"}, \"dept_engineering\": {\"u_name\": \"Engineering\", \"u_remaining_budget\": \"1450000\", \"u_annual_budget\": \"2000000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:13:10\", \"sys_tags\": \"\", \"u_department_code\": \"ENG\", \"u_manager_name\": \"Sarah Chen\", \"sys_id\": \"8d4909e901bd03103e48918ce4a0a689\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"85\", \"u_high_value_threshold\": \"50000\", \"sys_created_on\": \"2026-06-30 10:13:10\", \"u_budget_year\": \"2025\", \"u_active\": \"true\", \"u_location\": \"Building A - Floor 3\", \"u_cost_center\": \"CC-4010\", \"sys_created_by\": \"admin\"}, \"approver_jones\": {\"u_name\": \"Michael Jones\", \"u_department\": \"8d4909e901bd03103e48918ce4a0a689\", \"u_delegate\": \"Lisa Park\", \"u_email\": \"mjones@company.com\", \"u_title\": \"Senior Procurement Manager\", \"u_total_approved_ytd\": \"200000\", \"sys_mod_count\": \"1\", \"u_last_approval_date\": \"2026-06-30 03:13:30\", \"u_out_of_office\": \"false\", \"sys_updated_on\": \"2026-06-30 10:13:31\", \"sys_tags\": \"\", \"sys_id\": \"894909e901bd03103e48918ce4a0a680\", \"u_approval_limit\": \"500000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-300-4000\", \"u_approver_level\": \"2\", \"sys_created_on\": \"2026-06-30 10:13:10\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_pom_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_state\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_second_level_required\": {\"type\": \"bool\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_pom_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_preferred\": {\"type\": \"bool\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_pom_department\": {\"u_name\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_department_code\": {\"type\": \"str\"}}, \"u_pom_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_approver_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_delegate\": {\"type\": \"str\"}, \"u_out_of_office\": {\"type\": \"bool\"}, \"u_total_approved_ytd\": {\"type\": \"decimal\"}, \"u_last_approval_date\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}}, \"u_pom_line_item\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_catalog_item\": {\"FK\": \"u_pom_product_catalog\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_delivery_date\": {\"type\": \"str\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pom_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_order_value_at_decision\": {\"type\": \"decimal\"}}, \"u_pom_fulfillment_receipt\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_delivery_note\": {\"type\": \"str\"}, \"u_receipt_status\": {\"type\": \"str\"}, \"u_partial_receipt\": {\"type\": \"bool\"}, \"u_discrepancy_noted\": {\"type\": \"bool\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_invoice_number\": {\"type\": \"str\"}, \"u_total_received_value\": {\"type\": \"decimal\"}, \"u_payment_authorized\": {\"type\": \"bool\"}}, \"u_pom_product_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_sku\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_standard_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_last_price_update\": {\"type\": \"str\"}, \"u_min_order_quantity\": {\"type\": \"decimal\"}}, \"u_pom_budget_transaction\": {\"u_department\": {\"FK\": \"u_pom_department\"}, \"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_budget_before\": {\"type\": \"decimal\"}, \"u_budget_after\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reversed\": {\"type\": \"bool\"}, \"u_reversal_date\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}}, \"u_pom_vendor_contract\": {\"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_contract_number\": {\"type\": \"str\"}, \"u_contract_name\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_scope_of_work\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}}, \"u_pom_audit_log\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_action\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_state_before\": {\"type\": \"str\"}, \"u_state_after\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_draft_high_pri_usd_defaults", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=1^u_priority=1^u_currency=USD", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set second_level_required to true for high-priority USD orders\n var oldSecondLevel = current.getValue('u_second_level_required');\n current.setValue('u_second_level_required', 'true');\n _ewmLog('u_pom_purchase_order', 'u_second_level_required', oldSecondLevel, current.getValue('u_second_level_required'), '');\n\n // 2. Normalize the short_description with a standard prefix\n var oldDesc = current.getValue('u_short_description');\n current.setValue('u_short_description', 'HIGH-PRI: ' + (oldDesc || ''));\n _ewmLog('u_pom_purchase_order', 'u_short_description', oldDesc, current.getValue('u_short_description'), '');\n\n // 3. Set default justification when not provided\n var oldJustification = current.getValue('u_justification');\n if (!oldJustification) {\n current.setValue('u_justification', 'High-priority procurement - expedited review required');\n _ewmLog('u_pom_purchase_order', 'u_justification', oldJustification, current.getValue('u_justification'), '');\n } else {\n _ewmLog('u_pom_purchase_order', 'u_justification', oldJustification, oldJustification, '');\n }\n\n})(current, previous);"}, {"name": "po_insert_init_audit_and_update", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=1^u_priority=1^u_currencyISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry for the new high-priority draft PO\n var grAudit = new GlideRecord('u_pom_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_purchase_order', current.getUniqueValue());\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', current.getUniqueValue(), '');\n grAudit.setValue('u_action', '1');\n _ewmLog('u_pom_audit_log', 'u_action', '', '1', '');\n grAudit.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pom_audit_log', 'u_action_date', '', new GlideDateTime().getDisplayValue(), '');\n grAudit.setValue('u_performed_by', 'system');\n _ewmLog('u_pom_audit_log', 'u_performed_by', '', 'system', '');\n grAudit.setValue('u_state_before', '');\n _ewmLog('u_pom_audit_log', 'u_state_before', '', '', '');\n grAudit.setValue('u_state_after', '1');\n _ewmLog('u_pom_audit_log', 'u_state_after', '', '1', '');\n grAudit.setValue('u_comments', 'High-priority purchase order created');\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'High-priority purchase order created', '');\n try {\n var r = grAudit.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the purchase order to set second_level_required, justification, submitted_date, and state to Submitted\n var grPO = new GlideRecord('u_pom_purchase_order');\n grPO.addQuery('sys_id', current.getUniqueValue());\n grPO.query();\n if (grPO.next()) {\n var oldSecond = grPO.getValue('u_second_level_required');\n grPO.setValue('u_second_level_required', 'true');\n _ewmLog('u_pom_purchase_order', 'u_second_level_required', oldSecond, 'true', '');\n\n var oldJust = grPO.getValue('u_justification');\n grPO.setValue('u_justification', 'High priority order - auto flagged for second level review');\n _ewmLog('u_pom_purchase_order', 'u_justification', oldJust, 'High priority order - auto flagged for second level review', '');\n\n var oldSubmitted = grPO.getValue('u_submitted_date');\n var nowDT = new GlideDateTime().getDisplayValue();\n grPO.setValue('u_submitted_date', nowDT);\n _ewmLog('u_pom_purchase_order', 'u_submitted_date', oldSubmitted, nowDT, '');\n\n var oldState = grPO.getValue('u_state');\n grPO.setValue('u_state', '2');\n _ewmLog('u_pom_purchase_order', 'u_state', oldState, '2', '');\n\n try {\n var r2 = grPO.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grPO.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "po_approved_budget_and_approver_upd", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_stateCHANGESTO2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a budget encumbrance transaction for the department\n var bt = new GlideRecord('u_pom_budget_transaction');\n bt.initialize();\n bt.setValue('u_department', current.getValue('u_department'));\n _ewmLog('u_pom_budget_transaction', 'u_department', '', current.getValue('u_department'), '');\n bt.setValue('u_purchase_order', current.getUniqueValue());\n _ewmLog('u_pom_budget_transaction', 'u_purchase_order', '', current.getUniqueValue(), '');\n bt.setValue('u_transaction_type', '1');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', '', '1', '');\n bt.setValue('u_amount', current.getValue('u_total_value'));\n _ewmLog('u_pom_budget_transaction', 'u_amount', '', current.getValue('u_total_value'), '');\n bt.setValue('u_transaction_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pom_budget_transaction', 'u_transaction_date', '', new GlideDateTime().getDisplayValue(), '');\n bt.setValue('u_fiscal_year', 2025);\n _ewmLog('u_pom_budget_transaction', 'u_fiscal_year', '', '2025', '');\n bt.setValue('u_currency', current.getValue('u_currency') || 'USD');\n _ewmLog('u_pom_budget_transaction', 'u_currency', '', current.getValue('u_currency') || 'USD', '');\n bt.setValue('u_notes', 'Encumbrance on PO submission');\n _ewmLog('u_pom_budget_transaction', 'u_notes', '', 'Encumbrance on PO submission', '');\n bt.setValue('u_reversed', 'false');\n _ewmLog('u_pom_budget_transaction', 'u_reversed', '', 'false', '');\n try {\n var r1 = bt.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + bt.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the approver's YTD total and last approval date\n var approverRef = current.getValue('u_approver');\n if (approverRef) {\n var ap = new GlideRecord('u_pom_approver');\n ap.addQuery('sys_id', approverRef);\n ap.query();\n if (ap.next()) {\n var oldYtd = ap.getValue('u_total_approved_ytd');\n var poVal = parseFloat(current.getValue('u_total_value')) || 0;\n var newYtd = (parseFloat(oldYtd) || 0) + poVal;\n ap.setValue('u_total_approved_ytd', newYtd.toString());\n _ewmLog('u_pom_approver', 'u_total_approved_ytd', oldYtd, newYtd.toString(), '');\n\n var oldDate = ap.getValue('u_last_approval_date');\n var nowDt = new GlideDateTime().getDisplayValue();\n ap.setValue('u_last_approval_date', nowDt);\n _ewmLog('u_pom_approver', 'u_last_approval_date', oldDate, nowDt, '');\n\n try {\n var r2 = ap.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + ap.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_second_level_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_audit_log", "documentkey": "ca59c9e901bd03103e48918ce4a0a62a", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "0e5909e901bd03103e48918ce4a0a651"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_justification", "oldvalue": "", "newvalue": "High-priority procurement - expedited review required"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Encumbrance on PO submission"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_state", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_required_by_date", "oldvalue": "", "newvalue": "2025-04-30"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_reversed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_audit_log", "documentkey": "ca59c9e901bd03103e48918ce4a0a62a", "fieldname": "u_action", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_department", "oldvalue": "", "newvalue": "8d4909e901bd03103e48918ce4a0a689"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_submitted_date", "oldvalue": "", "newvalue": "2026-06-30 03:13:30"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_amount", "oldvalue": "", "newvalue": "75000"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_approver", "oldvalue": "", "newvalue": "894909e901bd03103e48918ce4a0a680"}, {"tablename": "u_pom_audit_log", "documentkey": "ca59c9e901bd03103e48918ce4a0a62a", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "0e5909e901bd03103e48918ce4a0a651"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_number", "oldvalue": "", "newvalue": "PO0012345"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_justification", "oldvalue": "High-priority procurement - expedited review required", "newvalue": "High priority order - auto flagged for second level review"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_total_value", "oldvalue": "", "newvalue": "75000"}, {"tablename": "u_pom_audit_log", "documentkey": "ca59c9e901bd03103e48918ce4a0a62a", "fieldname": "u_action_date", "oldvalue": "", "newvalue": "2026-06-30 03:13:30"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_short_description", "oldvalue": "", "newvalue": "HIGH-PRI: Server rack components for data center expansion"}, {"tablename": "u_pom_audit_log", "documentkey": "ca59c9e901bd03103e48918ce4a0a62a", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High-priority purchase order created"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_department", "oldvalue": "", "newvalue": "8d4909e901bd03103e48918ce4a0a689"}, {"tablename": "u_pom_budget_transaction", "documentkey": "4259c9e901bd03103e48918ce4a0a64d", "fieldname": "u_transaction_date", "oldvalue": "", "newvalue": "2026-06-30 03:13:30"}, {"tablename": "u_pom_purchase_order", "documentkey": "0e5909e901bd03103e48918ce4a0a651", "fieldname": "u_vendor", "oldvalue": "", "newvalue": "c54909e901bd03103e48918ce4a0a67d"}, {"tablename": "u_pom_audit_log", "documentkey": "ca59c9e901bd03103e48918ce4a0a62a", "fieldname": "u_state_after", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_approver", "documentkey": "894909e901bd03103e48918ce4a0a680", "fieldname": "u_total_approved_ytd", "oldvalue": "125000", "newvalue": "200000"}, {"tablename": "u_pom_approver", "documentkey": "894909e901bd03103e48918ce4a0a680", "fieldname": "u_last_approval_date", "oldvalue": "2025-01-10 09:30:00", "newvalue": "2026-06-30 03:13:30"}], "ewm_logs": [{"sys_id": "0259c9e901bd03103e48918ce4a0a625", "u_br_name": "po_draft_high_pri_usd_defaults", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_justification", "u_old_value": "", "u_new_value": "High-priority procurement - expedited review required", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "0659c9e901bd03103e48918ce4a0a64a", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_transaction_date", "u_old_value": "", "u_new_value": "2026-06-30 03:13:30", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "0659c9e901bd03103e48918ce4a0a64e", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_approver", "u_field_name": "u_total_approved_ytd", "u_old_value": "125000", "u_new_value": "200000", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "0a59c9e901bd03103e48918ce4a0a628", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "0a59c9e901bd03103e48918ce4a0a62d", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_state", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "0a59c9e901bd03103e48918ce4a0a64c", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_reversed", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "4259c9e901bd03103e48918ce4a0a629", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_audit_log", "u_field_name": "u_state_before", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "4659c9e901bd03103e48918ce4a0a62c", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_justification", "u_old_value": "High-priority procurement - expedited review required", "u_new_value": "High priority order - auto flagged for second level review", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "4a59c9e901bd03103e48918ce4a0a629", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_audit_log", "u_field_name": "u_state_after", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "4a59c9e901bd03103e48918ce4a0a648", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "0e5909e901bd03103e48918ce4a0a651", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "4e59c9e901bd03103e48918ce4a0a626", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_audit_log", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "0e5909e901bd03103e48918ce4a0a651", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "4e59c9e901bd03103e48918ce4a0a64a", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_fiscal_year", "u_old_value": "", "u_new_value": "2025", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "8259c9e901bd03103e48918ce4a0a62a", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "High-priority purchase order created", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "8259c9e901bd03103e48918ce4a0a62f", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_department", "u_old_value": "", "u_new_value": "8d4909e901bd03103e48918ce4a0a689", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "8259c9e901bd03103e48918ce4a0a649", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "8659c9e901bd03103e48918ce4a0a623", "u_br_name": "po_draft_high_pri_usd_defaults", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_second_level_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "8659c9e901bd03103e48918ce4a0a624", "u_br_name": "po_draft_high_pri_usd_defaults", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_short_description", "u_old_value": "Server rack components for data center expansion", "u_new_value": "HIGH-PRI: Server rack components for data center expansion", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "8659c9e901bd03103e48918ce4a0a627", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_audit_log", "u_field_name": "u_action", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "8659c9e901bd03103e48918ce4a0a64b", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "8e59c9e901bd03103e48918ce4a0a64e", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_approver", "u_field_name": "u_last_approval_date", "u_old_value": "2025-01-10 09:30:00", "u_new_value": "2026-06-30 03:13:30", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "ca59c9e901bd03103e48918ce4a0a62b", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_second_level_required", "u_old_value": "1", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "ca59c9e901bd03103e48918ce4a0a649", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "75000", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "ce59c9e901bd03103e48918ce4a0a627", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_audit_log", "u_field_name": "u_action_date", "u_old_value": "", "u_new_value": "2026-06-30 03:13:30", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "ce59c9e901bd03103e48918ce4a0a62c", "u_br_name": "po_insert_init_audit_and_update", "u_table_name": "u_pom_purchase_order", "u_field_name": "u_submitted_date", "u_old_value": "", "u_new_value": "2026-06-30 03:13:30", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}, {"sys_id": "ce59c9e901bd03103e48918ce4a0a64b", "u_br_name": "po_approved_budget_and_approver_upd", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Encumbrance on PO submission", "u_error": "", "sys_created_on": "2026-06-30 10:13:30"}], "metadata": "{\"domain\": \"purchase_order_management\", \"primary_table\": \"u_pom_purchase_order\", \"topology\": [\"linear\"], \"num_brs\": \"3\", \"total_brs_fired\": 3, \"expected_br_count\": 3, \"all_brs_fired\": true, \"audit_count\": 32}"} {"tool_name": "update_pom_purchase_order", "parameters": "{\"table_name\": \"u_pom_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_department\": \"dc7a85ed01bd03103e48918ce4a0a6a9\", \"u_number\": \"PO-CASCADE-0001\", \"u_required_by_date\": \"2025-07-15\", \"u_closed_date\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_total_value\": \"250000\", \"u_vendor\": \"987a85ed01bd03103e48918ce4a0a64f\", \"sys_updated_on\": \"2026-06-30 10:18:39\", \"sys_tags\": \"\", \"u_second_level_required\": \"true\", \"u_priority\": \"1\", \"sys_id\": \"5c7a85ed01bd03103e48918ce4a0a6ce\", \"sys_updated_by\": \"admin\", \"u_approver\": \"d07a85ed01bd03103e48918ce4a0a6ad\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"High-priority network equipment order\", \"u_submitted_date\": \"2025-06-01 10:00:00\", \"sys_created_on\": \"2026-06-30 10:18:18\", \"u_justification\": \"Critical infrastructure upgrade required\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_main\": {\"u_name\": \"Engineering Procurement\", \"u_remaining_budget\": \"3200000\", \"u_annual_budget\": \"5000000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:18:18\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-PROC\", \"u_manager_name\": \"Sarah Mitchell\", \"sys_id\": \"dc7a85ed01bd03103e48918ce4a0a6a9\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"45\", \"u_high_value_threshold\": \"50000\", \"sys_created_on\": \"2026-06-30 10:18:18\", \"u_budget_year\": \"2025\", \"u_active\": \"true\", \"u_location\": \"Building A Floor 3\", \"u_cost_center\": \"CC-4010\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"GlobalTech Supplies Inc\", \"u_country\": \"United States\", \"u_tax_id\": \"GT-98-7654321\", \"u_suspension_reason\": \"\", \"u_contact_phone\": \"555-0142\", \"u_onboarding_date\": \"2023-03-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:18:18\", \"sys_tags\": \"\", \"sys_id\": \"987a85ed01bd03103e48918ce4a0a64f\", \"u_contact_name\": \"James Rivera\", \"u_preferred\": \"false\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jrivera@globaltech.com\", \"sys_created_on\": \"2026-06-30 10:18:18\", \"u_status\": \"1\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\"}, \"approver_main\": {\"u_name\": \"David Chen\", \"u_department\": \"dc7a85ed01bd03103e48918ce4a0a6a9\", \"u_delegate\": \"Maria Lopez\", \"u_email\": \"dchen@company.com\", \"u_title\": \"Senior Procurement Manager\", \"u_total_approved_ytd\": \"125000\", \"sys_mod_count\": \"0\", \"u_last_approval_date\": \"2025-01-10 09:00:00\", \"u_out_of_office\": \"false\", \"sys_updated_on\": \"2026-06-30 10:18:18\", \"sys_tags\": \"\", \"sys_id\": \"d07a85ed01bd03103e48918ce4a0a6ad\", \"u_approval_limit\": \"500000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0198\", \"u_approver_level\": \"2\", \"sys_created_on\": \"2026-06-30 10:18:18\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"vendor_contract_1\": {\"u_contract_name\": \"Annual IT Equipment Supply Agreement\", \"sys_mod_count\": \"0\", \"u_vendor\": \"987a85ed01bd03103e48918ce4a0a64f\", \"sys_updated_on\": \"2026-06-30 10:18:18\", \"u_contract_number\": \"VC-2025-0088\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"u_signed_date\": \"2024-12-20\", \"sys_id\": \"1c7a85ed01bd03103e48918ce4a0a6c2\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 10:18:18\", \"u_penalty_clause\": \"5% late delivery penalty\", \"u_start_date\": \"2025-01-01\", \"u_scope_of_work\": \"Supply of IT hardware and peripherals\", \"u_contract_value\": \"750000\", \"u_status\": \"1\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}, \"po_vendor_pending\": {\"u_department\": \"dc7a85ed01bd03103e48918ce4a0a6a9\", \"u_number\": \"PO-VEND-PEND-001\", \"u_required_by_date\": \"\", \"u_closed_date\": \"\", \"u_state\": \"3\", \"sys_mod_count\": \"0\", \"u_total_value\": \"85000\", \"u_vendor\": \"987a85ed01bd03103e48918ce4a0a64f\", \"sys_updated_on\": \"2026-06-30 10:18:18\", \"sys_tags\": \"\", \"u_second_level_required\": \"true\", \"u_priority\": \"2\", \"sys_id\": \"187a85ed01bd03103e48918ce4a0a6b2\", \"sys_updated_by\": \"admin\", \"u_approver\": \"\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"Server rack procurement pending approval\", \"u_submitted_date\": \"\", \"sys_created_on\": \"2026-06-30 10:18:18\", \"u_justification\": \"Data center expansion\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}, \"line_item_vendor_po\": {\"u_notes\": \"Standard delivery\", \"u_purchase_order\": \"187a85ed01bd03103e48918ce4a0a6b2\", \"sys_mod_count\": \"0\", \"u_unit_price\": \"17000\", \"sys_updated_on\": \"2026-06-30 10:18:18\", \"u_quantity\": \"5\", \"u_unit_of_measure\": \"Each\", \"sys_tags\": \"\", \"u_taxable\": \"true\", \"u_catalog_item\": \"\", \"u_delivery_date\": \"2025-08-01\", \"sys_id\": \"907a85ed01bd03103e48918ce4a0a6c6\", \"u_description\": \"Server Rack Unit 42U\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:18:18\", \"u_line_status\": \"1\", \"u_received_quantity\": \"0\", \"u_total_price\": \"85000\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_pom_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_state\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_second_level_required\": {\"type\": \"bool\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_pom_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_preferred\": {\"type\": \"bool\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_pom_department\": {\"u_name\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_department_code\": {\"type\": \"str\"}}, \"u_pom_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_approver_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_delegate\": {\"type\": \"str\"}, \"u_out_of_office\": {\"type\": \"bool\"}, \"u_total_approved_ytd\": {\"type\": \"decimal\"}, \"u_last_approval_date\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}}, \"u_pom_line_item\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_catalog_item\": {\"FK\": \"u_pom_product_catalog\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_delivery_date\": {\"type\": \"str\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pom_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_order_value_at_decision\": {\"type\": \"decimal\"}}, \"u_pom_fulfillment_receipt\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_delivery_note\": {\"type\": \"str\"}, \"u_receipt_status\": {\"type\": \"str\"}, \"u_partial_receipt\": {\"type\": \"bool\"}, \"u_discrepancy_noted\": {\"type\": \"bool\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_invoice_number\": {\"type\": \"str\"}, \"u_total_received_value\": {\"type\": \"decimal\"}, \"u_payment_authorized\": {\"type\": \"bool\"}}, \"u_pom_product_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_sku\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_standard_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_last_price_update\": {\"type\": \"str\"}, \"u_min_order_quantity\": {\"type\": \"decimal\"}}, \"u_pom_budget_transaction\": {\"u_department\": {\"FK\": \"u_pom_department\"}, \"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_budget_before\": {\"type\": \"decimal\"}, \"u_budget_after\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reversed\": {\"type\": \"bool\"}, \"u_reversal_date\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}}, \"u_pom_vendor_contract\": {\"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_contract_number\": {\"type\": \"str\"}, \"u_contract_name\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_scope_of_work\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}}, \"u_pom_audit_log\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_action\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_state_before\": {\"type\": \"str\"}, \"u_state_after\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_high_encumber_budget", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a budget encumbrance transaction for the approved PO\n var bt = new GlideRecord('u_pom_budget_transaction');\n bt.initialize();\n bt.setValue('u_purchase_order', current.getValue('u_number'));\n bt.setValue('u_department', current.getValue('u_department'));\n bt.setValue('u_transaction_type', '1');\n bt.setValue('u_amount', current.getValue('u_total_value'));\n bt.setValue('u_transaction_date', new GlideDateTime().toString());\n bt.setValue('u_fiscal_year', 2025);\n bt.setValue('u_currency', current.getValue('u_currency'));\n bt.setValue('u_notes', 'Encumbrance for approved high-priority PO ' + current.getValue('u_number'));\n bt.setValue('u_reversed', 'false');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', '', '1', '');\n try {\n var r1 = bt.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + bt.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update existing approval records for this PO: set decision to Approved and record the order value\n var ar = new GlideRecord('u_pom_approval_record');\n ar.addQuery('u_purchase_order', current.getUniqueValue());\n ar.addQuery('u_decision', '3');\n ar.query();\n while (ar.next()) {\n var oldDecision = ar.getValue('u_decision');\n ar.setValue('u_decision', '1');\n _ewmLog('u_pom_approval_record', 'u_decision', oldDecision, '1', '');\n\n var oldVal = ar.getValue('u_order_value_at_decision');\n ar.setValue('u_order_value_at_decision', current.getValue('u_total_value'));\n _ewmLog('u_pom_approval_record', 'u_order_value_at_decision', oldVal, current.getValue('u_total_value'), '');\n\n try {\n var r2 = ar.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + ar.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "approval_record_approved_sync", "fires_on_table": "u_pom_approval_record", "filter_condition": "u_decisionCHANGESTO1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the approver's YTD total and last approval date\n var approverRef = current.getValue('u_approver');\n if (approverRef) {\n var grApprover = new GlideRecord('u_pom_approver');\n if (grApprover.get(approverRef)) {\n var oldYtd = grApprover.getValue('u_total_approved_ytd');\n var orderVal = parseFloat(current.getValue('u_order_value_at_decision')) || 0;\n var newYtd = (parseFloat(oldYtd) || 0) + orderVal;\n grApprover.setValue('u_total_approved_ytd', newYtd.toString());\n _ewmLog('u_pom_approver', 'u_total_approved_ytd', oldYtd, grApprover.getValue('u_total_approved_ytd'), '');\n\n var oldDate = grApprover.getValue('u_last_approval_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n grApprover.setValue('u_last_approval_date', nowStr);\n _ewmLog('u_pom_approver', 'u_last_approval_date', oldDate, grApprover.getValue('u_last_approval_date'), '');\n\n try {\n var r1 = grApprover.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grApprover.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an audit log entry for the approval action\n var grAudit = new GlideRecord('u_pom_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_purchase_order', current.getValue('u_purchase_order'));\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', current.getValue('u_purchase_order'), '');\n\n grAudit.setValue('u_action', '3');\n _ewmLog('u_pom_audit_log', 'u_action', '', '3', '');\n\n var auditNow = new GlideDateTime().getDisplayValue();\n grAudit.setValue('u_action_date', auditNow);\n _ewmLog('u_pom_audit_log', 'u_action_date', '', auditNow, '');\n\n grAudit.setValue('u_comments', 'Approval decision recorded by approver');\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'Approval decision recorded by approver', '');\n\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "approver_deactivation_cascade", "fires_on_table": "u_pom_approver", "filter_condition": "u_activeCHANGESTO false", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // When an approver is deactivated, update their department remaining budget\n // and create a fulfillment receipt placeholder for audit trail\n\n var deptRef = current.getValue('u_department');\n\n // Update department to flag manager change needed\n if (deptRef) {\n var grDept = new GlideRecord('u_pom_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldMgr = grDept.getValue('u_manager_name');\n grDept.setValue('u_manager_name', 'Pending Reassignment');\n _ewmLog('u_pom_department', 'u_manager_name', oldMgr, grDept.getValue('u_manager_name'), '');\n\n var oldLoc = grDept.getValue('u_location');\n grDept.setValue('u_location', 'Under Review');\n _ewmLog('u_pom_department', 'u_location', oldLoc, grDept.getValue('u_location'), '');\n\n var oldCode = grDept.getValue('u_department_code');\n grDept.setValue('u_department_code', 'REVIEW-' + (oldCode || 'UNKNOWN'));\n _ewmLog('u_pom_department', 'u_department_code', oldCode, grDept.getValue('u_department_code'), '');\n\n try {\n var r1 = grDept.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // Insert a purchase order to trigger reassignment workflow for next slot\n var grPO = new GlideRecord('u_pom_purchase_order');\n grPO.initialize();\n grPO.setValue('u_state', '1');\n _ewmLog('u_pom_purchase_order', 'u_state', '', '1', '');\n grPO.setValue('u_short_description', 'Auto-generated for approver deactivation review');\n _ewmLog('u_pom_purchase_order', 'u_short_description', '', 'Auto-generated for approver deactivation review', '');\n grPO.setValue('u_priority', '1');\n _ewmLog('u_pom_purchase_order', 'u_priority', '', '1', '');\n\n try {\n var r2 = grPO.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grPO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "po_insert_init_vendor_and_line", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=1^u_priority=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update line items linked to this new PO \u2014 set line_status to Open\n var grLine = new GlideRecord('u_pom_line_item');\n grLine.addQuery('u_purchase_order', current.getUniqueValue());\n grLine.query();\n while (grLine.next()) {\n var oldStatus = grLine.getValue('u_line_status');\n grLine.setValue('u_line_status', '1');\n _ewmLog('u_pom_line_item', 'u_line_status', oldStatus, grLine.getValue('u_line_status'), '');\n var oldNotes = grLine.getValue('u_notes');\n grLine.setValue('u_notes', 'Initialized via high-priority PO creation');\n _ewmLog('u_pom_line_item', 'u_notes', oldNotes, grLine.getValue('u_notes'), '');\n try {\n var r1 = grLine.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grLine.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the vendor referenced by this PO \u2014 mark as preferred\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var grVendor = new GlideRecord('u_pom_vendor');\n grVendor.addQuery('sys_id', vendorRef);\n grVendor.query();\n if (grVendor.next()) {\n var oldPref = grVendor.getValue('u_preferred');\n grVendor.setValue('u_preferred', 'true');\n _ewmLog('u_pom_vendor', 'u_preferred', oldPref, grVendor.getValue('u_preferred'), '');\n try {\n var r2 = grVendor.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grVendor.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_suspended_cascade_updates", "fires_on_table": "u_pom_vendor", "filter_condition": "u_statusCHANGESTO3^u_preferred=false^u_countryISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Terminate active vendor contracts for this suspended vendor\n var grContract = new GlideRecord('u_pom_vendor_contract');\n grContract.addQuery('u_vendor', current.getUniqueValue());\n grContract.addQuery('u_status', '1');\n grContract.query();\n while (grContract.next()) {\n var oldStatus = grContract.getValue('u_status');\n grContract.setValue('u_status', '3');\n _ewmLog('u_pom_vendor_contract', 'u_status', oldStatus, grContract.getValue('u_status'), '');\n try {\n var r1 = grContract.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grContract.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a budget adjustment transaction for each open PO referencing this vendor\n var grPO = new GlideRecord('u_pom_purchase_order');\n grPO.addQuery('u_vendor', current.getUniqueValue());\n grPO.addQuery('u_state', '3');\n grPO.query();\n while (grPO.next()) {\n var grBudget = new GlideRecord('u_pom_budget_transaction');\n grBudget.initialize();\n grBudget.setValue('u_department', grPO.getValue('u_department'));\n _ewmLog('u_pom_budget_transaction', 'u_department', '', grPO.getValue('u_department'), '');\n grBudget.setValue('u_purchase_order', grPO.getUniqueValue());\n _ewmLog('u_pom_budget_transaction', 'u_purchase_order', '', grPO.getUniqueValue(), '');\n grBudget.setValue('u_transaction_type', '2');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', '', '2', '');\n grBudget.setValue('u_amount', grPO.getValue('u_total_value'));\n _ewmLog('u_pom_budget_transaction', 'u_amount', '', grPO.getValue('u_total_value'), '');\n grBudget.setValue('u_notes', 'Budget release due to vendor suspension');\n _ewmLog('u_pom_budget_transaction', 'u_notes', '', 'Budget release due to vendor suspension', '');\n grBudget.setValue('u_currency', 'USD');\n _ewmLog('u_pom_budget_transaction', 'u_currency', '', 'USD', '');\n grBudget.setValue('u_fiscal_year', 2025);\n _ewmLog('u_pom_budget_transaction', 'u_fiscal_year', '', '2025', '');\n grBudget.setValue('u_reversed', 'false');\n _ewmLog('u_pom_budget_transaction', 'u_reversed', '', 'false', '');\n try {\n var r2 = grBudget.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Cancel open line items linked to POs for this vendor\n var grPO2 = new GlideRecord('u_pom_purchase_order');\n grPO2.addQuery('u_vendor', current.getUniqueValue());\n grPO2.query();\n while (grPO2.next()) {\n var grLI = new GlideRecord('u_pom_line_item');\n grLI.addQuery('u_purchase_order', grPO2.getUniqueValue());\n grLI.addQuery('u_line_status', '1');\n grLI.query();\n while (grLI.next()) {\n var oldLineStatus = grLI.getValue('u_line_status');\n grLI.setValue('u_line_status', '4');\n _ewmLog('u_pom_line_item', 'u_line_status', oldLineStatus, grLI.getValue('u_line_status'), '');\n var oldNotes = grLI.getValue('u_notes');\n grLI.setValue('u_notes', 'Cancelled - vendor suspended');\n _ewmLog('u_pom_line_item', 'u_notes', oldNotes, grLI.getValue('u_notes'), '');\n try {\n var r3 = grLI.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grLI.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "PO-CASCADE-0001"}, {"tablename": "u_pom_purchase_order", "documentkey": "5c7a85ed01bd03103e48918ce4a0a6ce", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_transaction_date", "oldvalue": "", "newvalue": "2026-06-30 10:18:39"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Encumbrance for approved high-priority PO PO-CASCADE-0001"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_reversed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_department", "oldvalue": "", "newvalue": "dc7a85ed01bd03103e48918ce4a0a6a9"}, {"tablename": "u_pom_budget_transaction", "documentkey": "d18a85ed01bd03103e48918ce4a0a6d6", "fieldname": "u_amount", "oldvalue": "", "newvalue": "250000"}], "ewm_logs": [{"sys_id": "558a85ed01bd03103e48918ce4a0a6d5", "u_br_name": "po_approved_high_encumber_budget", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:18:39"}], "metadata": "{\"domain\": \"purchase_order_management\", \"primary_table\": \"u_pom_purchase_order\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 10}"} {"tool_name": "update_pom_purchase_order", "parameters": "{\"table_name\": \"u_pom_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"2\"}}", "seed_data": "{\"u_department\": \"bdf49d61017143103e48918ce4a0a667\", \"u_number\": \"PO-CASCADE-0001\", \"u_required_by_date\": \"2025-10-01\", \"u_closed_date\": \"\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_total_value\": \"25000\", \"u_vendor\": \"b5f49d61017143103e48918ce4a0a6a3\", \"sys_updated_on\": \"2026-06-30 11:04:17\", \"sys_tags\": \"\", \"u_second_level_required\": \"false\", \"u_priority\": \"3\", \"sys_id\": \"7df49d61017143103e48918ce4a0a6d2\", \"sys_updated_by\": \"admin\", \"u_approver\": \"b1f49d61017143103e48918ce4a0a66b\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"Cascade test purchase order\", \"u_submitted_date\": \"\", \"sys_created_on\": \"2026-06-30 11:04:17\", \"u_justification\": \"Quarterly supply replenishment\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_main\": {\"u_name\": \"Procurement Services\", \"u_remaining_budget\": \"320000\", \"u_annual_budget\": \"500000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:04:17\", \"sys_tags\": \"\", \"u_department_code\": \"PROC-01\", \"u_manager_name\": \"Diana Torres\", \"sys_id\": \"bdf49d61017143103e48918ce4a0a667\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"25\", \"u_high_value_threshold\": \"50000\", \"sys_created_on\": \"2026-06-30 11:04:17\", \"u_budget_year\": \"2025\", \"u_active\": \"true\", \"u_location\": \"Building A - Floor 3\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"GlobalTech Supplies\", \"u_country\": \"US\", \"u_tax_id\": \"GT-98765\", \"u_suspension_reason\": \"\", \"u_contact_phone\": \"555-0142\", \"u_onboarding_date\": \"2023-06-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:04:17\", \"sys_tags\": \"\", \"sys_id\": \"b5f49d61017143103e48918ce4a0a6a3\", \"u_contact_name\": \"Robert Chen\", \"u_preferred\": \"false\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"rchen@globaltech.com\", \"sys_created_on\": \"2026-06-30 11:04:17\", \"u_status\": \"1\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\"}, \"approver_main\": {\"u_name\": \"Marcus Webb\", \"u_department\": \"bdf49d61017143103e48918ce4a0a667\", \"u_delegate\": \"Jane Foster\", \"u_email\": \"mwebb@company.com\", \"u_title\": \"Senior Procurement Manager\", \"u_total_approved_ytd\": \"75000\", \"sys_mod_count\": \"0\", \"u_last_approval_date\": \"2025-01-10 08:00:00\", \"u_out_of_office\": \"false\", \"sys_updated_on\": \"2026-06-30 11:04:17\", \"sys_tags\": \"\", \"sys_id\": \"b1f49d61017143103e48918ce4a0a66b\", \"u_approval_limit\": \"100000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0199\", \"u_approver_level\": \"2\", \"sys_created_on\": \"2026-06-30 11:04:17\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"po_seed\": {\"u_department\": \"bdf49d61017143103e48918ce4a0a667\", \"u_number\": \"PO-SEED-0001\", \"u_required_by_date\": \"2025-09-01\", \"u_closed_date\": \"\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_total_value\": \"15000\", \"u_vendor\": \"b5f49d61017143103e48918ce4a0a6a3\", \"sys_updated_on\": \"2026-06-30 11:04:17\", \"sys_tags\": \"\", \"u_second_level_required\": \"false\", \"u_priority\": \"3\", \"sys_id\": \"79f49d61017143103e48918ce4a0a6a6\", \"sys_updated_by\": \"admin\", \"u_approver\": \"b1f49d61017143103e48918ce4a0a66b\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"Office equipment procurement request\", \"u_submitted_date\": \"\", \"sys_created_on\": \"2026-06-30 11:04:17\", \"u_justification\": \"Annual office refresh\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}, \"approval_rec_main\": {\"u_due_date\": \"2025-06-15\", \"u_order_value_at_decision\": \"15000\", \"u_approval_level\": \"1\", \"u_purchase_order\": \"79f49d61017143103e48918ce4a0a6a6\", \"sys_mod_count\": \"0\", \"u_decision\": \"3\", \"sys_updated_on\": \"2026-06-30 11:04:17\", \"sys_tags\": \"\", \"sys_id\": \"79f49d61017143103e48918ce4a0a6c5\", \"u_decision_date\": \"\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Awaiting review\", \"u_approver\": \"b1f49d61017143103e48918ce4a0a66b\", \"u_escalated\": \"true\", \"sys_created_on\": \"2026-06-30 11:04:17\", \"u_requested_date\": \"2025-06-01 09:00:00\", \"u_overdue\": \"true\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"budget_txn_main\": {\"u_notes\": \"Initial encumbrance for PO\", \"u_department\": \"bdf49d61017143103e48918ce4a0a667\", \"u_budget_after\": \"305000\", \"u_purchase_order\": \"79f49d61017143103e48918ce4a0a6a6\", \"sys_mod_count\": \"0\", \"u_transaction_type\": \"1\", \"sys_updated_on\": \"2026-06-30 11:04:17\", \"sys_tags\": \"\", \"u_budget_before\": \"320000\", \"u_fiscal_year\": \"2025\", \"u_reversal_date\": \"\", \"sys_id\": \"f5f49d61017143103e48918ce4a0a6cf\", \"u_amount\": \"15000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:04:17\", \"u_currency\": \"USD\", \"u_transaction_date\": \"2025-06-01 10:00:00\", \"u_reversed\": \"false\", \"sys_created_by\": \"admin\"}, \"line_item_main\": {\"u_notes\": \"Standard order\", \"u_purchase_order\": \"79f49d61017143103e48918ce4a0a6a6\", \"sys_mod_count\": \"0\", \"u_unit_price\": \"1500\", \"sys_updated_on\": \"2026-06-30 11:04:17\", \"u_quantity\": \"10\", \"u_unit_of_measure\": \"Each\", \"sys_tags\": \"\", \"u_taxable\": \"true\", \"u_catalog_item\": \"\", \"u_delivery_date\": \"2025-08-15\", \"sys_id\": \"bdf49d61017143103e48918ce4a0a6c8\", \"u_description\": \"Ergonomic desk chairs\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:04:17\", \"u_line_status\": \"1\", \"u_received_quantity\": \"0\", \"u_total_price\": \"15000\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_pom_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_state\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_second_level_required\": {\"type\": \"bool\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_pom_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_preferred\": {\"type\": \"bool\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_pom_department\": {\"u_name\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_department_code\": {\"type\": \"str\"}}, \"u_pom_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_approver_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_delegate\": {\"type\": \"str\"}, \"u_out_of_office\": {\"type\": \"bool\"}, \"u_total_approved_ytd\": {\"type\": \"decimal\"}, \"u_last_approval_date\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}}, \"u_pom_line_item\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_catalog_item\": {\"FK\": \"u_pom_product_catalog\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_delivery_date\": {\"type\": \"str\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pom_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_order_value_at_decision\": {\"type\": \"decimal\"}}, \"u_pom_fulfillment_receipt\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_delivery_note\": {\"type\": \"str\"}, \"u_receipt_status\": {\"type\": \"str\"}, \"u_partial_receipt\": {\"type\": \"bool\"}, \"u_discrepancy_noted\": {\"type\": \"bool\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_invoice_number\": {\"type\": \"str\"}, \"u_total_received_value\": {\"type\": \"decimal\"}, \"u_payment_authorized\": {\"type\": \"bool\"}}, \"u_pom_product_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_sku\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_standard_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_last_price_update\": {\"type\": \"str\"}, \"u_min_order_quantity\": {\"type\": \"decimal\"}}, \"u_pom_budget_transaction\": {\"u_department\": {\"FK\": \"u_pom_department\"}, \"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_budget_before\": {\"type\": \"decimal\"}, \"u_budget_after\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reversed\": {\"type\": \"bool\"}, \"u_reversal_date\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}}, \"u_pom_vendor_contract\": {\"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_contract_number\": {\"type\": \"str\"}, \"u_contract_name\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_scope_of_work\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}}, \"u_pom_audit_log\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_action\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_state_before\": {\"type\": \"str\"}, \"u_state_after\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_submit_set_defaults_notify_approver", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_stateCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set submitted_date on current PO\n var oldSubmittedDate = current.getValue('u_submitted_date');\n var nowDT = new GlideDateTime().getDisplayValue();\n current.setValue('u_submitted_date', nowDT);\n _ewmLog('u_pom_purchase_order', 'u_submitted_date', oldSubmittedDate, current.getValue('u_submitted_date'), '');\n\n // 2. Default priority to Medium (2) upon submission\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '2');\n _ewmLog('u_pom_purchase_order', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 3. Update the assigned approver's last_approval_date to mark assignment time\n var approverRef = current.getValue('u_approver');\n if (approverRef) {\n var gr = new GlideRecord('u_pom_approver');\n gr.addQuery('sys_id', approverRef);\n gr.query();\n if (gr.next()) {\n var oldLastDate = gr.getValue('u_last_approval_date');\n gr.setValue('u_last_approval_date', nowDT);\n _ewmLog('u_pom_approver', 'u_last_approval_date', oldLastDate, gr.getValue('u_last_approval_date'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "approver_lvl2_update_approval_recs", "fires_on_table": "u_pom_approver", "filter_condition": "u_active=true^u_approver_level=2^u_out_of_office=false", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n // When an active Level 2 approver who is not out-of-office is updated,\n // find their pending approval records and update them with escalation info\n var gr = new GlideRecord('u_pom_approval_record');\n gr.addQuery('u_approver', current.getUniqueValue());\n gr.addQuery('u_decision', '3'); // Pending\n gr.query();\n while (gr.next()) {\n var oldEscalated = gr.getValue('u_escalated');\n gr.setValue('u_escalated', 'false');\n _ewmLog('u_pom_approval_record', 'u_escalated', oldEscalated, gr.getValue('u_escalated'), '');\n\n var oldOverdue = gr.getValue('u_overdue');\n gr.setValue('u_overdue', 'false');\n _ewmLog('u_pom_approval_record', 'u_overdue', oldOverdue, gr.getValue('u_overdue'), '');\n\n var oldLevel = gr.getValue('u_approval_level');\n gr.setValue('u_approval_level', '2');\n _ewmLog('u_pom_approval_record', 'u_approval_level', oldLevel, gr.getValue('u_approval_level'), '');\n\n var oldComments = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Approver confirmed active Level 2 - ready for review');\n _ewmLog('u_pom_approval_record', 'u_comments', oldComments, gr.getValue('u_comments'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "escalated_l2_approval_budget_update", "fires_on_table": "u_pom_approval_record", "filter_condition": "u_approval_levelCHANGESTO2^u_escalated=false^u_overdueISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update budget transaction for the related PO \u2014 mark as adjustment with notes\n var poRef = current.getValue('u_purchase_order');\n var grBt = new GlideRecord('u_pom_budget_transaction');\n grBt.addQuery('u_purchase_order', poRef);\n grBt.query();\n while (grBt.next()) {\n var oldType = grBt.getValue('u_transaction_type');\n grBt.setValue('u_transaction_type', '4');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', oldType, grBt.getValue('u_transaction_type'), '');\n\n var oldNotes = grBt.getValue('u_notes');\n grBt.setValue('u_notes', 'Escalated to Level 2 approval - budget hold adjusted');\n _ewmLog('u_pom_budget_transaction', 'u_notes', oldNotes, grBt.getValue('u_notes'), '');\n\n try {\n var r1 = grBt.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBt.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update line items for the related PO \u2014 add escalation note and set status\n var grLi = new GlideRecord('u_pom_line_item');\n grLi.addQuery('u_purchase_order', poRef);\n grLi.query();\n while (grLi.next()) {\n var oldNotes2 = grLi.getValue('u_notes');\n grLi.setValue('u_notes', 'Pending Level 2 escalated approval review');\n _ewmLog('u_pom_line_item', 'u_notes', oldNotes2, grLi.getValue('u_notes'), '');\n\n var oldStatus = grLi.getValue('u_line_status');\n grLi.setValue('u_line_status', '1');\n _ewmLog('u_pom_line_item', 'u_line_status', oldStatus, grLi.getValue('u_line_status'), '');\n\n try {\n var r2 = grLi.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grLi.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "create_followup_po_on_budget_adj", "fires_on_table": "u_pom_budget_transaction", "filter_condition": "u_transaction_typeCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_pom_purchase_order');\n gr.initialize();\n\n var poRef = current.getValue('u_purchase_order');\n var deptRef = current.getValue('u_department');\n var adjAmount = current.getValue('u_amount') || '0';\n\n gr.setValue('u_state', '1');\n _ewmLog('u_pom_purchase_order', 'u_state', '', '1', '');\n\n gr.setValue('u_short_description', 'Follow-up PO from budget adjustment on txn ' + current.getUniqueValue());\n _ewmLog('u_pom_purchase_order', 'u_short_description', '', 'Follow-up PO from budget adjustment on txn ' + current.getUniqueValue(), '');\n\n gr.setValue('u_total_value', adjAmount);\n _ewmLog('u_pom_purchase_order', 'u_total_value', '', adjAmount, '');\n\n gr.setValue('u_currency', current.getValue('u_currency') || 'USD');\n _ewmLog('u_pom_purchase_order', 'u_currency', '', current.getValue('u_currency') || 'USD', '');\n\n gr.setValue('u_priority', '1');\n _ewmLog('u_pom_purchase_order', 'u_priority', '', '1', '');\n\n gr.setValue('u_second_level_required', 'true');\n _ewmLog('u_pom_purchase_order', 'u_second_level_required', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_high_priority_draft_po", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=1^u_priority=1^u_second_level_required=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set default currency on the new PO\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_pom_purchase_order', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // 2. Set default justification\n var oldJust = current.getValue('u_justification');\n current.setValue('u_justification', 'High priority procurement - expedited review required');\n _ewmLog('u_pom_purchase_order', 'u_justification', oldJust, current.getValue('u_justification'), '');\n\n // 3. Set submitted_date to now\n var oldSubmitted = current.getValue('u_submitted_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n current.setValue('u_submitted_date', nowStr);\n _ewmLog('u_pom_purchase_order', 'u_submitted_date', oldSubmitted, current.getValue('u_submitted_date'), '');\n\n // 4. Set short_description default\n var oldDesc = current.getValue('u_short_description');\n current.setValue('u_short_description', 'High-priority purchase order requiring second-level approval');\n _ewmLog('u_pom_purchase_order', 'u_short_description', oldDesc, current.getValue('u_short_description'), '');\n\n // 5. Clear cancellation_reason for new draft\n var oldCancel = current.getValue('u_cancellation_reason');\n current.setValue('u_cancellation_reason', '');\n _ewmLog('u_pom_purchase_order', 'u_cancellation_reason', oldCancel, current.getValue('u_cancellation_reason'), '');\n\n // 6. Clear closed_date for new draft\n var oldClosed = current.getValue('u_closed_date');\n current.setValue('u_closed_date', '');\n _ewmLog('u_pom_purchase_order', 'u_closed_date', oldClosed, current.getValue('u_closed_date'), '');\n\n // 7. Update the referenced vendor to mark as preferred\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var gr = new GlideRecord('u_pom_vendor');\n gr.addQuery('sys_id', vendorRef);\n gr.query();\n if (gr.next()) {\n var oldPref = gr.getValue('u_preferred');\n gr.setValue('u_preferred', 'true');\n _ewmLog('u_pom_vendor', 'u_preferred', oldPref, gr.getValue('u_preferred'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_update_cascade_tracking", "fires_on_table": "u_pom_vendor", "filter_condition": "u_preferredCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var vendorSysId = current.getUniqueValue();\n var vendorName = current.getValue('u_name') || '';\n var now = new GlideDateTime().getDisplayValue();\n\n // 1. Update department location for departments linked via POs from this vendor\n var grPO = new GlideRecord('u_pom_purchase_order');\n grPO.addQuery('u_vendor', vendorSysId);\n grPO.setLimit(1);\n grPO.query();\n if (grPO.next()) {\n var deptRef = grPO.getValue('u_department');\n var poSysId = grPO.getUniqueValue();\n\n if (deptRef) {\n var grDept = new GlideRecord('u_pom_department');\n if (grDept.get(deptRef)) {\n var oldMgr = grDept.getValue('u_manager_name');\n grDept.setValue('u_manager_name', oldMgr || 'Reviewed');\n _ewmLog('u_pom_department', 'u_manager_name', oldMgr, grDept.getValue('u_manager_name'), '');\n try { var r1 = grDept.update(); if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); } } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update line items on that PO - set notes to vendor update notice\n var grLI = new GlideRecord('u_pom_line_item');\n grLI.addQuery('u_purchase_order', poSysId);\n grLI.query();\n while (grLI.next()) {\n var oldNotes = grLI.getValue('u_notes');\n grLI.setValue('u_notes', 'Vendor ' + vendorName + ' updated on ' + now);\n _ewmLog('u_pom_line_item', 'u_notes', oldNotes, grLI.getValue('u_notes'), '');\n try { var r2 = grLI.update(); if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grLI.getLastErrorMessage()); } } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Insert fulfillment receipt as tracking record\n var grFR = new GlideRecord('u_pom_fulfillment_receipt');\n grFR.initialize();\n grFR.setValue('u_purchase_order', poSysId);\n _ewmLog('u_pom_fulfillment_receipt', 'u_purchase_order', '', poSysId, '');\n grFR.setValue('u_received_by', 'system_vendor_update');\n _ewmLog('u_pom_fulfillment_receipt', 'u_received_by', '', 'system_vendor_update', '');\n grFR.setValue('u_receipt_status', '1');\n _ewmLog('u_pom_fulfillment_receipt', 'u_receipt_status', '', '1', '');\n grFR.setValue('u_delivery_note', 'Auto-created on vendor preferred change');\n _ewmLog('u_pom_fulfillment_receipt', 'u_delivery_note', '', 'Auto-created on vendor preferred change', '');\n try { var r3 = grFR.insert(); if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grFR.getLastErrorMessage()); } } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n // 4. Insert audit log entry\n var grAL = new GlideRecord('u_pom_audit_log');\n grAL.initialize();\n grAL.setValue('u_purchase_order', poSysId);\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', poSysId, '');\n grAL.setValue('u_action', '2');\n _ewmLog('u_pom_audit_log', 'u_action', '', '2', '');\n grAL.setValue('u_performed_by', 'system_cascade');\n _ewmLog('u_pom_audit_log', 'u_performed_by', '', 'system_cascade', '');\n grAL.setValue('u_field_changed', 'u_preferred');\n _ewmLog('u_pom_audit_log', 'u_field_changed', '', 'u_preferred', '');\n grAL.setValue('u_comments', 'Vendor preferred flag changed for ' + vendorName);\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'Vendor preferred flag changed for ' + vendorName, '');\n try { var r4 = grAL.insert(); if (!r4) { _ewmLog('','','','', 'GR insert failed: ' + grAL.getLastErrorMessage()); } } catch(e4) { _ewmLog('','','','', e4.message || String(e4)); }\n }\n\n})(current, previous);"}], "audits": [], "ewm_logs": [], "metadata": "{\"domain\": \"purchase_order_management\", \"primary_table\": \"u_pom_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 0, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 0}"} {"tool_name": "update_pom_purchase_order", "parameters": "{\"table_name\": \"u_pom_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\", \"u_priority\": \"1\"}}", "seed_data": "{\"u_department\": \"b65591e1017143103e48918ce4a0a6d0\", \"u_number\": \"PO-2024-0042\", \"u_required_by_date\": \"2024-06-01\", \"u_closed_date\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_total_value\": \"25000\", \"u_vendor\": \"fe5591e1017143103e48918ce4a0a6f8\", \"sys_updated_on\": \"2026-06-30 11:06:23\", \"sys_tags\": \"\", \"u_second_level_required\": \"false\", \"u_priority\": \"1\", \"sys_id\": \"b65591e1017143103e48918ce4a0a6ff\", \"sys_updated_by\": \"admin\", \"u_approver\": \"fe5591e1017143103e48918ce4a0a6d7\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"Industrial widgets for Q2 production\", \"u_submitted_date\": \"2024-03-15 08:30:00\", \"sys_created_on\": \"2026-06-30 11:06:00\", \"u_justification\": \"Critical production components needed for Q2 deliverables\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_main\": {\"u_name\": \"Engineering\", \"u_remaining_budget\": \"320000\", \"u_annual_budget\": \"500000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:06:23\", \"sys_tags\": \"\", \"u_department_code\": \"DEPT-REVIEWED\", \"u_manager_name\": \"Jane Smith\", \"sys_id\": \"b65591e1017143103e48918ce4a0a6d0\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"45\", \"u_high_value_threshold\": \"50000\", \"sys_created_on\": \"2026-06-30 11:06:00\", \"u_budget_year\": \"2024\", \"u_active\": \"true\", \"u_location\": \"Headquarters\", \"u_cost_center\": \"CC-1001\", \"sys_created_by\": \"admin\"}, \"approver_main\": {\"u_name\": \"Jane Smith\", \"u_department\": \"b65591e1017143103e48918ce4a0a6d0\", \"u_delegate\": \"John Doe\", \"u_email\": \"jane.smith@example.com\", \"u_title\": \"VP Engineering\", \"u_total_approved_ytd\": \"75000\", \"sys_mod_count\": \"1\", \"u_last_approval_date\": \"2026-06-30 04:06:23\", \"u_out_of_office\": \"false\", \"sys_updated_on\": \"2026-06-30 11:06:23\", \"sys_tags\": \"\", \"sys_id\": \"fe5591e1017143103e48918ce4a0a6d7\", \"u_approval_limit\": \"100000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0101\", \"u_approver_level\": \"3\", \"sys_created_on\": \"2026-06-30 11:06:00\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"Acme Industrial Supply\", \"u_country\": \"CA\", \"u_tax_id\": \"12-3456789\", \"u_suspension_reason\": \"\", \"u_contact_phone\": \"555-0202\", \"u_onboarding_date\": \"2023-06-01\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:06:00\", \"sys_tags\": \"\", \"sys_id\": \"fe5591e1017143103e48918ce4a0a6f8\", \"u_contact_name\": \"Bob Johnson\", \"u_preferred\": \"true\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"bob@acmeindustrial.com\", \"sys_created_on\": \"2026-06-30 11:06:00\", \"u_status\": \"1\", \"u_payment_terms\": \"1\", \"sys_created_by\": \"admin\"}, \"vendor_contract_main\": {\"u_contract_name\": \"Annual Supply Agreement\", \"sys_mod_count\": \"0\", \"u_vendor\": \"fe5591e1017143103e48918ce4a0a6f8\", \"sys_updated_on\": \"2026-06-30 11:06:00\", \"u_contract_number\": \"VC-2024-001\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"u_signed_date\": \"2023-12-15\", \"sys_id\": \"765591e1017143103e48918ce4a0a6db\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:06:00\", \"u_penalty_clause\": \"2% per week late delivery\", \"u_start_date\": \"2024-01-01\", \"u_scope_of_work\": \"Supply of industrial components\", \"u_contract_value\": \"250000\", \"u_status\": \"1\", \"u_payment_terms\": \"Net 15 standard\", \"sys_created_by\": \"admin\"}, \"budget_txn_main\": {\"u_notes\": \"Budget reconciled for dept DEPT-REVIEWED\", \"u_department\": \"b65591e1017143103e48918ce4a0a6d0\", \"u_budget_after\": \"320000\", \"u_purchase_order\": \"\", \"sys_mod_count\": \"1\", \"u_transaction_type\": \"1\", \"sys_updated_on\": \"2026-06-30 11:06:23\", \"sys_tags\": \"\", \"u_budget_before\": \"345000\", \"u_fiscal_year\": \"2024\", \"u_reversal_date\": \"\", \"sys_id\": \"b25591e1017143103e48918ce4a0a6fc\", \"u_amount\": \"25000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:06:00\", \"u_currency\": \"USD\", \"u_transaction_date\": \"2024-03-01 09:00:00\", \"u_reversed\": \"false\", \"sys_created_by\": \"admin\"}, \"line_item_main\": {\"u_notes\": \"Standard order\", \"u_purchase_order\": \"\", \"sys_mod_count\": \"0\", \"u_unit_price\": \"250\", \"sys_updated_on\": \"2026-06-30 11:06:00\", \"u_quantity\": \"100\", \"u_unit_of_measure\": \"PCS\", \"sys_tags\": \"\", \"u_taxable\": \"false\", \"u_catalog_item\": \"\", \"u_delivery_date\": \"2024-06-01\", \"sys_id\": \"fa5591e1017143103e48918ce4a0a6de\", \"u_description\": \"Industrial Widget Type A\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:06:00\", \"u_line_status\": \"1\", \"u_received_quantity\": \"0\", \"u_total_price\": \"25000\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_pom_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_state\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_second_level_required\": {\"type\": \"bool\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_pom_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_preferred\": {\"type\": \"bool\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_pom_department\": {\"u_name\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_department_code\": {\"type\": \"str\"}}, \"u_pom_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_approver_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_delegate\": {\"type\": \"str\"}, \"u_out_of_office\": {\"type\": \"bool\"}, \"u_total_approved_ytd\": {\"type\": \"decimal\"}, \"u_last_approval_date\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}}, \"u_pom_line_item\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_catalog_item\": {\"FK\": \"u_pom_product_catalog\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_delivery_date\": {\"type\": \"str\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pom_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_order_value_at_decision\": {\"type\": \"decimal\"}}, \"u_pom_fulfillment_receipt\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_delivery_note\": {\"type\": \"str\"}, \"u_receipt_status\": {\"type\": \"str\"}, \"u_partial_receipt\": {\"type\": \"bool\"}, \"u_discrepancy_noted\": {\"type\": \"bool\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_invoice_number\": {\"type\": \"str\"}, \"u_total_received_value\": {\"type\": \"decimal\"}, \"u_payment_authorized\": {\"type\": \"bool\"}}, \"u_pom_product_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_sku\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_standard_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_last_price_update\": {\"type\": \"str\"}, \"u_min_order_quantity\": {\"type\": \"decimal\"}}, \"u_pom_budget_transaction\": {\"u_department\": {\"FK\": \"u_pom_department\"}, \"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_budget_before\": {\"type\": \"decimal\"}, \"u_budget_after\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reversed\": {\"type\": \"bool\"}, \"u_reversal_date\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}}, \"u_pom_vendor_contract\": {\"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_contract_number\": {\"type\": \"str\"}, \"u_contract_name\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_scope_of_work\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}}, \"u_pom_audit_log\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_action\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_state_before\": {\"type\": \"str\"}, \"u_state_after\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_high_update_approver_log", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var approverSysId = current.getValue('u_approver');\n if (approverSysId) {\n var grApprover = new GlideRecord('u_pom_approver');\n if (grApprover.get(approverSysId)) {\n var oldYtd = grApprover.getValue('u_total_approved_ytd');\n var poValue = parseFloat(current.getValue('u_total_value')) || 0;\n var newYtd = (parseFloat(oldYtd) || 0) + poValue;\n grApprover.setValue('u_total_approved_ytd', newYtd);\n _ewmLog('u_pom_approver', 'u_total_approved_ytd', oldYtd, String(newYtd), '');\n\n var oldLastDate = grApprover.getValue('u_last_approval_date');\n var nowStr = new GlideDateTime().getDisplayValue();\n grApprover.setValue('u_last_approval_date', nowStr);\n _ewmLog('u_pom_approver', 'u_last_approval_date', oldLastDate, nowStr, '');\n\n try {\n var r1 = grApprover.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grApprover.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n var grLog = new GlideRecord('u_pom_audit_log');\n grLog.initialize();\n grLog.setValue('u_purchase_order', current.getUniqueValue());\n\n grLog.setValue('u_action', '3');\n _ewmLog('u_pom_audit_log', 'u_action', '', '3', '');\n\n var stateBefore = previous.getValue('u_state') || '';\n grLog.setValue('u_state_before', stateBefore);\n _ewmLog('u_pom_audit_log', 'u_state_before', '', stateBefore, '');\n\n grLog.setValue('u_state_after', '4');\n _ewmLog('u_pom_audit_log', 'u_state_after', '', '4', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "approver_ytd_update_dept_budget_info", "fires_on_table": "u_pom_approver", "filter_condition": "u_total_approved_ytdISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n var deptRef = current.getValue('u_department');\n if (!deptRef) return;\n\n var gr = new GlideRecord('u_pom_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n var oldManager = gr.getValue('u_manager_name');\n gr.setValue('u_manager_name', current.getValue('u_name'));\n _ewmLog('u_pom_department', 'u_manager_name', oldManager, gr.getValue('u_manager_name'), '');\n\n var oldLocation = gr.getValue('u_location');\n gr.setValue('u_location', 'Headquarters');\n _ewmLog('u_pom_department', 'u_location', oldLocation, gr.getValue('u_location'), '');\n\n var oldActive = gr.getValue('u_active');\n gr.setValue('u_active', 'true');\n _ewmLog('u_pom_department', 'u_active', oldActive, gr.getValue('u_active'), '');\n\n var oldCode = gr.getValue('u_department_code');\n gr.setValue('u_department_code', 'DEPT-REVIEWED');\n _ewmLog('u_pom_department', 'u_department_code', oldCode, gr.getValue('u_department_code'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "dept_budget_update_log_txn", "fires_on_table": "u_pom_department", "filter_condition": "u_activeISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_pom_budget_transaction');\n gr.addQuery('u_department', current.getUniqueValue());\n gr.addQuery('u_reversed', 'false');\n gr.query();\n while (gr.next()) {\n var oldFiscalYear = gr.getValue('u_fiscal_year');\n gr.setValue('u_fiscal_year', current.getValue('u_budget_year'));\n _ewmLog('u_pom_budget_transaction', 'u_fiscal_year', oldFiscalYear, gr.getValue('u_fiscal_year'), '');\n\n var oldBudgetAfter = gr.getValue('u_budget_after');\n gr.setValue('u_budget_after', current.getValue('u_remaining_budget'));\n _ewmLog('u_pom_budget_transaction', 'u_budget_after', oldBudgetAfter, gr.getValue('u_budget_after'), '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Budget reconciled for dept ' + current.getValue('u_department_code'));\n _ewmLog('u_pom_budget_transaction', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "bt_mark_reversed_and_set_currency", "fires_on_table": "u_pom_budget_transaction", "filter_condition": "u_fiscal_yearISNOTEMPTY^u_budget_afterISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // After-BR: when a budget transaction is updated with fiscal year and budget_after populated,\n // write reversal info to a budget reversal log record, enabling the next linear slot.\n\n var grRev = new GlideRecord('u_pom_budget_reversal_log');\n grRev.initialize();\n\n grRev.setValue('u_budget_transaction', current.getUniqueValue());\n _ewmLog('u_pom_budget_reversal_log', 'u_budget_transaction', '', current.getUniqueValue(), '');\n\n grRev.setValue('u_reversed', 'true');\n _ewmLog('u_pom_budget_reversal_log', 'u_reversed', '', 'true', '');\n\n var nowStr = new GlideDateTime().getDisplayValue();\n grRev.setValue('u_reversal_date', nowStr);\n _ewmLog('u_pom_budget_reversal_log', 'u_reversal_date', '', nowStr, '');\n\n grRev.setValue('u_currency', 'USD');\n _ewmLog('u_pom_budget_reversal_log', 'u_currency', '', 'USD', '');\n\n grRev.setValue('u_transaction_type', '4');\n _ewmLog('u_pom_budget_reversal_log', 'u_transaction_type', '', '4', '');\n\n grRev.setValue('u_fiscal_year', current.getValue('u_fiscal_year'));\n _ewmLog('u_pom_budget_reversal_log', 'u_fiscal_year', '', current.getValue('u_fiscal_year'), '');\n\n try {\n var r = grRev.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + grRev.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "bt_update_vendor_and_log_audit", "fires_on_table": "u_pom_budget_reversal_log", "filter_condition": "u_transaction_type=4^u_reversed=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // Retrieve the original budget transaction to find the PO reference\n var btRef = current.getValue('u_budget_transaction');\n if (!btRef) return;\n\n var btGr = new GlideRecord('u_pom_budget_transaction');\n if (!btGr.get(btRef)) return;\n\n var poRef = btGr.getValue('u_purchase_order');\n if (poRef) {\n var poGr = new GlideRecord('u_pom_purchase_order');\n if (poGr.get(poRef)) {\n var vendorRef = poGr.getValue('u_vendor');\n if (vendorRef) {\n var vGr = new GlideRecord('u_pom_vendor');\n vGr.addQuery('sys_id', vendorRef);\n vGr.query();\n while (vGr.next()) {\n var oldTerms = vGr.getValue('u_payment_terms');\n vGr.setValue('u_payment_terms', '2');\n _ewmLog('u_pom_vendor', 'u_payment_terms', oldTerms, vGr.getValue('u_payment_terms'), '');\n var oldCountry = vGr.getValue('u_country');\n vGr.setValue('u_country', 'US');\n _ewmLog('u_pom_vendor', 'u_country', oldCountry, vGr.getValue('u_country'), '');\n try {\n var r1 = vGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + vGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n // 2. Update audit log entries for this PO\n var alGr = new GlideRecord('u_pom_audit_log');\n alGr.addQuery('u_purchase_order', poRef);\n alGr.query();\n while (alGr.next()) {\n var oldComments = alGr.getValue('u_comments');\n alGr.setValue('u_comments', 'Expenditure budget transaction processed');\n _ewmLog('u_pom_audit_log', 'u_comments', oldComments, alGr.getValue('u_comments'), '');\n var oldIp = alGr.getValue('u_ip_address');\n alGr.setValue('u_ip_address', '10.0.0.1');\n _ewmLog('u_pom_audit_log', 'u_ip_address', oldIp, alGr.getValue('u_ip_address'), '');\n try {\n var r2 = alGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + alGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_country_update_contract_sync", "fires_on_table": "u_pom_vendor", "filter_condition": "u_countryCHANGES^u_payment_termsCHANGES^u_preferred=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var oldSuspReason = current.getValue('u_suspension_reason');\n current.setValue('u_suspension_reason', 'Country or payment terms changed - under review');\n _ewmLog(current.getTableName(), 'u_suspension_reason', oldSuspReason, current.getValue('u_suspension_reason'), '');\n\n var oldOnboardDate = current.getValue('u_onboarding_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_onboarding_date', today);\n _ewmLog(current.getTableName(), 'u_onboarding_date', oldOnboardDate, current.getValue('u_onboarding_date'), '');\n\n var gr = new GlideRecord('u_pom_vendor_contract');\n gr.addQuery('u_vendor', current.getUniqueValue());\n gr.addQuery('u_status', '1');\n gr.query();\n while (gr.next()) {\n var oldPayTerms = gr.getValue('u_payment_terms');\n gr.setValue('u_payment_terms', 'Updated per vendor country change');\n _ewmLog('u_pom_vendor_contract', 'u_payment_terms', oldPayTerms, gr.getValue('u_payment_terms'), '');\n\n var oldScope = gr.getValue('u_scope_of_work');\n gr.setValue('u_scope_of_work', 'Scope under review due to vendor profile update');\n _ewmLog('u_pom_vendor_contract', 'u_scope_of_work', oldScope, gr.getValue('u_scope_of_work'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "contract_update_sync_items_receipt", "fires_on_table": "u_pom_vendor_contract", "filter_condition": "u_payment_termsCHANGES^u_scope_of_workCHANGES^u_auto_renew=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var vendorSysId = current.getValue('u_vendor');\n var grLI = new GlideRecord('u_pom_line_item');\n grLI.addQuery('u_line_status', '1');\n grLI.query();\n while (grLI.next()) {\n var oldNotes = grLI.getValue('u_notes');\n grLI.setValue('u_notes', 'Contract terms updated - payment: ' + current.getValue('u_payment_terms'));\n _ewmLog('u_pom_line_item', 'u_notes', oldNotes, grLI.getValue('u_notes'), '');\n\n var oldUOM = grLI.getValue('u_unit_of_measure');\n grLI.setValue('u_unit_of_measure', 'EA');\n _ewmLog('u_pom_line_item', 'u_unit_of_measure', oldUOM, grLI.getValue('u_unit_of_measure'), '');\n\n var oldTaxable = grLI.getValue('u_taxable');\n grLI.setValue('u_taxable', 'true');\n _ewmLog('u_pom_line_item', 'u_taxable', oldTaxable, grLI.getValue('u_taxable'), '');\n\n try {\n var r1 = grLI.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grLI.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n var grFR = new GlideRecord('u_pom_fulfillment_receipt');\n grFR.initialize();\n grFR.setValue('u_received_by', 'system_contract_sync');\n _ewmLog('u_pom_fulfillment_receipt', 'u_received_by', '', 'system_contract_sync', '');\n\n grFR.setValue('u_receipt_status', '1');\n _ewmLog('u_pom_fulfillment_receipt', 'u_receipt_status', '', '1', '');\n\n grFR.setValue('u_delivery_note', 'Auto-created due to vendor contract update: ' + current.getValue('u_contract_name'));\n _ewmLog('u_pom_fulfillment_receipt', 'u_delivery_note', '', grFR.getValue('u_delivery_note'), '');\n\n try {\n var r2 = grFR.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grFR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pom_audit_log", "documentkey": "6c75d5e1017143103e48918ce4a0a6cf", "fieldname": "u_state_after", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pom_department", "documentkey": "b65591e1017143103e48918ce4a0a6d0", "fieldname": "u_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "b65591e1017143103e48918ce4a0a6ff", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_pom_audit_log", "documentkey": "6c75d5e1017143103e48918ce4a0a6cf", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "b65591e1017143103e48918ce4a0a6ff"}, {"tablename": "u_pom_department", "documentkey": "b65591e1017143103e48918ce4a0a6d0", "fieldname": "u_location", "oldvalue": "Building A", "newvalue": "Headquarters"}, {"tablename": "u_pom_department", "documentkey": "b65591e1017143103e48918ce4a0a6d0", "fieldname": "u_manager_name", "oldvalue": "Previous Manager", "newvalue": "Jane Smith"}, {"tablename": "u_pom_budget_transaction", "documentkey": "b25591e1017143103e48918ce4a0a6fc", "fieldname": "u_notes", "oldvalue": "Initial encumbrance for PO", "newvalue": "Budget reconciled for dept DEPT-REVIEWED"}, {"tablename": "u_pom_audit_log", "documentkey": "6c75d5e1017143103e48918ce4a0a6cf", "fieldname": "u_action", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pom_approver", "documentkey": "fe5591e1017143103e48918ce4a0a6d7", "fieldname": "u_total_approved_ytd", "oldvalue": "50000", "newvalue": "75000"}, {"tablename": "u_pom_department", "documentkey": "b65591e1017143103e48918ce4a0a6d0", "fieldname": "u_department_code", "oldvalue": "ENG-001", "newvalue": "DEPT-REVIEWED"}, {"tablename": "u_pom_budget_transaction", "documentkey": "b25591e1017143103e48918ce4a0a6fc", "fieldname": "u_fiscal_year", "oldvalue": "2023", "newvalue": "2024"}, {"tablename": "u_pom_audit_log", "documentkey": "6c75d5e1017143103e48918ce4a0a6cf", "fieldname": "u_state_before", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pom_approver", "documentkey": "fe5591e1017143103e48918ce4a0a6d7", "fieldname": "u_last_approval_date", "oldvalue": "2024-01-15 10:00:00", "newvalue": "2026-06-30 04:06:23"}], "ewm_logs": [{"sys_id": "2075d5e1017143103e48918ce4a0a6cc", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_budget_reversal_log", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "2475d1e1017143103e48918ce4a0a619", "u_br_name": "approver_ytd_update_dept_budget_info", "u_table_name": "u_pom_department", "u_field_name": "u_manager_name", "u_old_value": "Previous Manager", "u_new_value": "Jane Smith", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "2475d5e1017143103e48918ce4a0a6cf", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_audit_log", "u_field_name": "u_state_after", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "2875d1e1017143103e48918ce4a0a61a", "u_br_name": "approver_ytd_update_dept_budget_info", "u_table_name": "u_pom_department", "u_field_name": "u_active", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "2875d1e1017143103e48918ce4a0a61d", "u_br_name": "dept_budget_update_log_txn", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_budget_after", "u_old_value": "320000", "u_new_value": "320000", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "2c75d5e1017143103e48918ce4a0a6c9", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_budget_reversal_log", "u_field_name": "u_budget_transaction", "u_old_value": "", "u_new_value": "b25591e1017143103e48918ce4a0a6fc", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "6475d5e1017143103e48918ce4a0a6ca", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_budget_reversal_log", "u_field_name": "u_reversed", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "6875d5e1017143103e48918ce4a0a6cc", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_budget_reversal_log", "u_field_name": "u_fiscal_year", "u_old_value": "", "u_new_value": "2024", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "a075d1e1017143103e48918ce4a0a61b", "u_br_name": "approver_ytd_update_dept_budget_info", "u_table_name": "u_pom_department", "u_field_name": "u_department_code", "u_old_value": "ENG-001", "u_new_value": "DEPT-REVIEWED", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "a075d1e1017143103e48918ce4a0a61e", "u_br_name": "dept_budget_update_log_txn", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_notes", "u_old_value": "Initial encumbrance for PO", "u_new_value": "Budget reconciled for dept DEPT-REVIEWED", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "a075d5e1017143103e48918ce4a0a6cd", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "", "u_field_name": "", "u_old_value": "", "u_new_value": "", "u_error": "GlideRecord.insert() - invalid table name: u_pom_budget_reversal_log (sys_script.f15551e1017143103e48918ce4a0a637.script; line 41)", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "a075d5e1017143103e48918ce4a0a6ce", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_audit_log", "u_field_name": "u_action", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "a875d1e1017143103e48918ce4a0a617", "u_br_name": "po_approved_high_update_approver_log", "u_table_name": "u_pom_approver", "u_field_name": "u_last_approval_date", "u_old_value": "2024-01-15 10:00:00", "u_new_value": "2026-06-30 04:06:23", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "ac75d1e1017143103e48918ce4a0a619", "u_br_name": "approver_ytd_update_dept_budget_info", "u_table_name": "u_pom_department", "u_field_name": "u_location", "u_old_value": "Building A", "u_new_value": "Headquarters", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "ac75d1e1017143103e48918ce4a0a61c", "u_br_name": "dept_budget_update_log_txn", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_fiscal_year", "u_old_value": "2023", "u_new_value": "2024", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "ac75d5e1017143103e48918ce4a0a6ca", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_budget_reversal_log", "u_field_name": "u_reversal_date", "u_old_value": "", "u_new_value": "2026-06-30 04:06:23", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "e475d5e1017143103e48918ce4a0a6cb", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_budget_reversal_log", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "e875d1e1017143103e48918ce4a0a616", "u_br_name": "po_approved_high_update_approver_log", "u_table_name": "u_pom_approver", "u_field_name": "u_total_approved_ytd", "u_old_value": "50000", "u_new_value": "75000", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}, {"sys_id": "e875d5e1017143103e48918ce4a0a6ce", "u_br_name": "bt_mark_reversed_and_set_currency", "u_table_name": "u_pom_audit_log", "u_field_name": "u_state_before", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:06:23"}], "metadata": "{\"domain\": \"purchase_order_management\", \"primary_table\": \"u_pom_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 4, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_pom_purchase_order", "parameters": "{\"table_name\": \"u_pom_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_department\": \"02c6dde5017143103e48918ce4a0a658\", \"u_number\": \"PO-2025-00451\", \"u_required_by_date\": \"2025-02-28\", \"u_closed_date\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_total_value\": \"25000\", \"u_vendor\": \"46c6dde5017143103e48918ce4a0a65c\", \"sys_updated_on\": \"2026-06-30 11:12:34\", \"sys_tags\": \"\", \"u_second_level_required\": \"true\", \"u_priority\": \"1\", \"sys_id\": \"dac6dde5017143103e48918ce4a0a610\", \"sys_updated_by\": \"admin\", \"u_approver\": \"cac6dde5017143103e48918ce4a0a667\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"IT infrastructure upgrade Q1 2025\", \"u_submitted_date\": \"2025-01-03 14:30:00\", \"sys_created_on\": \"2026-06-30 11:12:14\", \"u_justification\": \"Critical infrastructure refresh required for compliance\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_main\": {\"u_name\": \"Procurement Engineering\", \"u_remaining_budget\": \"250000\", \"u_annual_budget\": \"500000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:12:13\", \"sys_tags\": \"\", \"u_department_code\": \"PRENG\", \"u_manager_name\": \"Diana Torres\", \"sys_id\": \"02c6dde5017143103e48918ce4a0a658\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"13\", \"u_high_value_threshold\": \"50000\", \"sys_created_on\": \"2026-06-30 11:12:13\", \"u_budget_year\": \"2025\", \"u_active\": \"true\", \"u_location\": \"Building A\", \"u_cost_center\": \"CC-4010\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"GlobalTech Supplies\", \"u_country\": \"US\", \"u_tax_id\": \"GT-882741\", \"u_suspension_reason\": \"\", \"u_contact_phone\": \"555-0199\", \"u_onboarding_date\": \"2023-06-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:12:13\", \"sys_tags\": \"\", \"sys_id\": \"46c6dde5017143103e48918ce4a0a65c\", \"u_contact_name\": \"Robert Chen\", \"u_preferred\": \"true\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"rchen@globaltech.com\", \"sys_created_on\": \"2026-06-30 11:12:13\", \"u_status\": \"1\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\"}, \"approver_main\": {\"u_name\": \"Marcus Webb\", \"u_department\": \"02c6dde5017143103e48918ce4a0a658\", \"u_delegate\": \"\", \"u_email\": \"mwebb@company.com\", \"u_title\": \"Senior Procurement Manager\", \"u_total_approved_ytd\": \"25000\", \"sys_mod_count\": \"1\", \"u_last_approval_date\": \"2026-06-30 04:12:34\", \"u_out_of_office\": \"false\", \"sys_updated_on\": \"2026-06-30 11:12:34\", \"sys_tags\": \"\", \"sys_id\": \"cac6dde5017143103e48918ce4a0a667\", \"u_approval_limit\": \"100000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0342\", \"u_approver_level\": \"2\", \"sys_created_on\": \"2026-06-30 11:12:13\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"approval_rec_pending\": {\"u_due_date\": \"2025-01-20\", \"u_order_value_at_decision\": \"25000\", \"u_approval_level\": \"2\", \"u_purchase_order\": \"\", \"sys_mod_count\": \"0\", \"u_decision\": \"3\", \"sys_updated_on\": \"2026-06-30 11:12:14\", \"sys_tags\": \"\", \"sys_id\": \"0ac6dde5017143103e48918ce4a0a65f\", \"u_decision_date\": \"2025-01-05 10:00:00\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Awaiting L2 review\", \"u_approver\": \"cac6dde5017143103e48918ce4a0a667\", \"u_escalated\": \"false\", \"sys_created_on\": \"2026-06-30 11:12:14\", \"u_requested_date\": \"2025-01-04 09:00:00\", \"u_overdue\": \"false\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"budget_txn_reversed\": {\"u_notes\": \"Quarterly budget adjustment\", \"u_department\": \"02c6dde5017143103e48918ce4a0a658\", \"u_budget_after\": \"250000\", \"u_purchase_order\": \"\", \"sys_mod_count\": \"0\", \"u_transaction_type\": \"4\", \"sys_updated_on\": \"2026-06-30 11:12:14\", \"sys_tags\": \"\", \"u_budget_before\": \"265000\", \"u_fiscal_year\": \"2025\", \"u_reversal_date\": \"\", \"sys_id\": \"4ec6dde5017143103e48918ce4a0a66f\", \"u_amount\": \"15000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:12:14\", \"u_currency\": \"EUR\", \"u_transaction_date\": \"2025-01-02 12:00:00\", \"u_reversed\": \"true\", \"sys_created_by\": \"admin\"}, \"vendor_contract_draft\": {\"u_contract_name\": \"GlobalTech Annual Supply Agreement\", \"sys_mod_count\": \"0\", \"u_vendor\": \"46c6dde5017143103e48918ce4a0a65c\", \"sys_updated_on\": \"2026-06-30 11:12:14\", \"u_contract_number\": \"VC-2025-0088\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"u_signed_date\": \"2024-12-20\", \"sys_id\": \"1ec6dde5017143103e48918ce4a0a662\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:12:14\", \"u_penalty_clause\": \"2% late delivery penalty\", \"u_start_date\": \"2025-01-01\", \"u_scope_of_work\": \"Supply of IT equipment and peripherals\", \"u_contract_value\": \"200000\", \"u_status\": \"4\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_pom_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_state\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_second_level_required\": {\"type\": \"bool\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_pom_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_preferred\": {\"type\": \"bool\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_pom_department\": {\"u_name\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_department_code\": {\"type\": \"str\"}}, \"u_pom_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_approver_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_delegate\": {\"type\": \"str\"}, \"u_out_of_office\": {\"type\": \"bool\"}, \"u_total_approved_ytd\": {\"type\": \"decimal\"}, \"u_last_approval_date\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}}, \"u_pom_line_item\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_catalog_item\": {\"FK\": \"u_pom_product_catalog\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_delivery_date\": {\"type\": \"str\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pom_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_order_value_at_decision\": {\"type\": \"decimal\"}}, \"u_pom_fulfillment_receipt\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_delivery_note\": {\"type\": \"str\"}, \"u_receipt_status\": {\"type\": \"str\"}, \"u_partial_receipt\": {\"type\": \"bool\"}, \"u_discrepancy_noted\": {\"type\": \"bool\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_invoice_number\": {\"type\": \"str\"}, \"u_total_received_value\": {\"type\": \"decimal\"}, \"u_payment_authorized\": {\"type\": \"bool\"}}, \"u_pom_product_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_sku\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_standard_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_last_price_update\": {\"type\": \"str\"}, \"u_min_order_quantity\": {\"type\": \"decimal\"}}, \"u_pom_budget_transaction\": {\"u_department\": {\"FK\": \"u_pom_department\"}, \"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_budget_before\": {\"type\": \"decimal\"}, \"u_budget_after\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reversed\": {\"type\": \"bool\"}, \"u_reversal_date\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}}, \"u_pom_vendor_contract\": {\"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_contract_number\": {\"type\": \"str\"}, \"u_contract_name\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_scope_of_work\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}}, \"u_pom_audit_log\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_action\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_state_before\": {\"type\": \"str\"}, \"u_state_after\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_budget_and_audit", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_stateCHANGESTO4^u_priority=1^u_second_level_required=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // ---------------------------------------------------------------\n // 1. Insert a Budget Transaction (Encumbrance) for the department\n // ---------------------------------------------------------------\n var btGr = new GlideRecord('u_pom_budget_transaction');\n btGr.initialize();\n\n btGr.setValue('u_purchase_order', current.getValue('sys_id'));\n _ewmLog('u_pom_budget_transaction', 'u_purchase_order', '', current.getValue('sys_id'), '');\n\n btGr.setValue('u_department', current.getValue('u_department'));\n _ewmLog('u_pom_budget_transaction', 'u_department', '', current.getValue('u_department'), '');\n\n btGr.setValue('u_transaction_type', '1');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', '', '1', '');\n\n var poTotal = current.getValue('u_total_value') || '0';\n btGr.setValue('u_amount', poTotal);\n _ewmLog('u_pom_budget_transaction', 'u_amount', '', poTotal, '');\n\n var nowDT = new GlideDateTime().getDisplayValue();\n btGr.setValue('u_transaction_date', nowDT);\n _ewmLog('u_pom_budget_transaction', 'u_transaction_date', '', nowDT, '');\n\n btGr.setValue('u_fiscal_year', 2025);\n _ewmLog('u_pom_budget_transaction', 'u_fiscal_year', '', '2025', '');\n\n btGr.setValue('u_currency', current.getValue('u_currency') || 'USD');\n _ewmLog('u_pom_budget_transaction', 'u_currency', '', current.getValue('u_currency') || 'USD', '');\n\n btGr.setValue('u_notes', 'Encumbrance on approval of PO ' + current.getValue('u_number'));\n _ewmLog('u_pom_budget_transaction', 'u_notes', '', 'Encumbrance on approval of PO ' + current.getValue('u_number'), '');\n\n btGr.setValue('u_reversed', 'false');\n _ewmLog('u_pom_budget_transaction', 'u_reversed', '', 'false', '');\n\n try {\n var btResult = btGr.insert();\n if (!btResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + btGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // ---------------------------------------------------------------\n // 2. Insert an Audit Log entry recording the approval\n // ---------------------------------------------------------------\n var alGr = new GlideRecord('u_pom_audit_log');\n alGr.initialize();\n\n alGr.setValue('u_purchase_order', current.getValue('sys_id'));\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', current.getValue('sys_id'), '');\n\n alGr.setValue('u_action', '3');\n _ewmLog('u_pom_audit_log', 'u_action', '', '3', '');\n\n alGr.setValue('u_action_date', nowDT);\n _ewmLog('u_pom_audit_log', 'u_action_date', '', nowDT, '');\n\n alGr.setValue('u_performed_by', gs.getUserName());\n _ewmLog('u_pom_audit_log', 'u_performed_by', '', gs.getUserName(), '');\n\n alGr.setValue('u_field_changed', 'u_state');\n _ewmLog('u_pom_audit_log', 'u_field_changed', '', 'u_state', '');\n\n var oldState = previous.getValue('u_state') || '';\n alGr.setValue('u_old_value', oldState);\n _ewmLog('u_pom_audit_log', 'u_old_value', '', oldState, '');\n\n alGr.setValue('u_new_value', '4');\n _ewmLog('u_pom_audit_log', 'u_new_value', '', '4', '');\n\n alGr.setValue('u_state_before', oldState);\n _ewmLog('u_pom_audit_log', 'u_state_before', '', oldState, '');\n\n alGr.setValue('u_state_after', '4');\n _ewmLog('u_pom_audit_log', 'u_state_after', '', '4', '');\n\n alGr.setValue('u_comments', 'High-priority PO approved with second-level review');\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'High-priority PO approved with second-level review', '');\n\n try {\n var alResult = alGr.insert();\n if (!alResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + alGr.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n // ---------------------------------------------------------------\n // 3. Update the approver's YTD total and last approval date\n // ---------------------------------------------------------------\n var approverRef = current.getValue('u_approver');\n if (approverRef) {\n var apGr = new GlideRecord('u_pom_approver');\n apGr.addQuery('sys_id', approverRef);\n apGr.query();\n if (apGr.next()) {\n var oldYtd = apGr.getValue('u_total_approved_ytd') || '0';\n var newYtd = String(parseFloat(oldYtd) + parseFloat(poTotal));\n apGr.setValue('u_total_approved_ytd', newYtd);\n _ewmLog('u_pom_approver', 'u_total_approved_ytd', oldYtd, newYtd, '');\n\n var oldDate = apGr.getValue('u_last_approval_date') || '';\n apGr.setValue('u_last_approval_date', nowDT);\n _ewmLog('u_pom_approver', 'u_last_approval_date', oldDate, nowDT, '');\n\n try {\n var apResult = apGr.update();\n if (!apResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + apGr.getLastErrorMessage());\n }\n } catch (e3) {\n _ewmLog('', '', '', '', e3.message || String(e3));\n }\n }\n }\n\n})(current, previous);"}, {"name": "escalate_approvals_on_approver_ooo", "fires_on_table": "u_pom_approver", "filter_condition": "u_out_of_office=true^u_active=true^u_approver_level=2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var approverSysId = current.getUniqueValue();\n\n var gr = new GlideRecord('u_pom_approval_record');\n gr.addQuery('u_approver', approverSysId);\n gr.addQuery('u_decision', '3');\n gr.query();\n\n while (gr.next()) {\n var oldEscalated = gr.getValue('u_escalated');\n gr.setValue('u_escalated', 'true');\n _ewmLog('u_pom_approval_record', 'u_escalated', oldEscalated, gr.getValue('u_escalated'), '');\n\n var oldComments = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Approver out of office - escalation required');\n _ewmLog('u_pom_approval_record', 'u_comments', oldComments, gr.getValue('u_comments'), '');\n\n var oldOverdue = gr.getValue('u_overdue');\n gr.setValue('u_overdue', 'true');\n _ewmLog('u_pom_approval_record', 'u_overdue', oldOverdue, gr.getValue('u_overdue'), '');\n\n var oldLevel = gr.getValue('u_approval_level');\n gr.setValue('u_approval_level', '3');\n _ewmLog('u_pom_approval_record', 'u_approval_level', oldLevel, gr.getValue('u_approval_level'), '');\n\n var oldRejReason = gr.getValue('u_rejection_reason');\n gr.setValue('u_rejection_reason', 'Pending escalation due to L2 approver OOO');\n _ewmLog('u_pom_approval_record', 'u_rejection_reason', oldRejReason, gr.getValue('u_rejection_reason'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "escalated_approval_set_overdue_add_appr", "fires_on_table": "u_pom_approval_record", "filter_condition": "u_escalatedCHANGESTOtrue", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Mark the current approval record as overdue and set a new due date\n var oldOverdue = current.getValue('u_overdue');\n current.setValue('u_overdue', 'true');\n _ewmLog('u_pom_approval_record', 'u_overdue', oldOverdue, current.getValue('u_overdue'), '');\n\n var oldDueDate = current.getValue('u_due_date');\n current.setValue('u_due_date', '2025-01-15');\n _ewmLog('u_pom_approval_record', 'u_due_date', oldDueDate, current.getValue('u_due_date'), '');\n\n // 2. Insert a new Level 2 approver record for escalation handling\n var gr = new GlideRecord('u_pom_approver');\n gr.initialize();\n gr.setValue('u_approver_level', '2');\n _ewmLog('u_pom_approver', 'u_approver_level', '', '2', '');\n\n gr.setValue('u_active', 'true');\n _ewmLog('u_pom_approver', 'u_active', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_approver_and_update_dept", "fires_on_table": "u_pom_approver", "filter_condition": "u_approver_level=2", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set default fields on the new Level 2 approver record (before insert)\n var oldActive = current.getValue('u_active');\n current.setValue('u_active', 'true');\n _ewmLog('u_pom_approver', 'u_active', oldActive, current.getValue('u_active'), '');\n\n var oldOOO = current.getValue('u_out_of_office');\n current.setValue('u_out_of_office', 'false');\n _ewmLog('u_pom_approver', 'u_out_of_office', oldOOO, current.getValue('u_out_of_office'), '');\n\n var oldYTD = current.getValue('u_total_approved_ytd');\n current.setValue('u_total_approved_ytd', '0');\n _ewmLog('u_pom_approver', 'u_total_approved_ytd', oldYTD, current.getValue('u_total_approved_ytd'), '');\n\n // 2. Update the linked department to increment head_count\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var gr = new GlideRecord('u_pom_department');\n gr.addQuery('sys_id', deptRef);\n gr.query();\n if (gr.next()) {\n var oldHC = gr.getValue('u_head_count');\n var newHC = (parseInt(oldHC, 10) || 0) + 1;\n gr.setValue('u_head_count', String(newHC));\n _ewmLog('u_pom_department', 'u_head_count', oldHC, String(newHC), '');\n\n var oldActive2 = gr.getValue('u_active');\n gr.setValue('u_active', 'true');\n _ewmLog('u_pom_department', 'u_active', oldActive2, 'true', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "dept_reactivate_reconcile_budget", "fires_on_table": "u_pom_department", "filter_condition": "u_active=true^u_remaining_budgetISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update budget transactions linked to this department: set reversed=false and add reconciliation note\n var bt = new GlideRecord('u_pom_budget_transaction');\n bt.addQuery('u_department', current.getUniqueValue());\n bt.addQuery('u_reversed', 'true');\n bt.query();\n while (bt.next()) {\n var oldReversed = bt.getValue('u_reversed');\n bt.setValue('u_reversed', 'false');\n _ewmLog('u_pom_budget_transaction', 'u_reversed', oldReversed, bt.getValue('u_reversed'), '');\n\n var oldNotes = bt.getValue('u_notes');\n bt.setValue('u_notes', 'Reinstated upon department reactivation');\n _ewmLog('u_pom_budget_transaction', 'u_notes', oldNotes, bt.getValue('u_notes'), '');\n\n try {\n var r1 = bt.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + bt.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n\n // 2. Update vendor contracts linked to vendors associated with this department's purchase orders\n var po = new GlideRecord('u_pom_purchase_order');\n po.addQuery('u_department', current.getUniqueValue());\n po.query();\n var vendorSysIds = {};\n while (po.next()) {\n var vid = po.getValue('u_vendor');\n if (vid && !vendorSysIds[vid]) {\n vendorSysIds[vid] = true;\n }\n }\n\n for (var vendorId in vendorSysIds) {\n var vc = new GlideRecord('u_pom_vendor_contract');\n vc.addQuery('u_vendor', vendorId);\n vc.addQuery('u_status', '4'); // Draft\n vc.query();\n while (vc.next()) {\n var oldStatus = vc.getValue('u_status');\n vc.setValue('u_status', '1'); // Active\n _ewmLog('u_pom_vendor_contract', 'u_status', oldStatus, vc.getValue('u_status'), '');\n\n try {\n var r2 = vc.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + vc.getLastErrorMessage()); }\n } catch(e2) {\n _ewmLog('','','','', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "bt_reversal_finalize_and_log", "fires_on_table": "u_pom_budget_transaction", "filter_condition": "u_reversed=true^u_transaction_type=4", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // --- Before-BR: set reversal metadata on current budget transaction ---\n\n // 1. Set reversal_date to now\n var oldReversalDate = current.getValue('u_reversal_date');\n var nowDT = new GlideDateTime().getDisplayValue();\n current.setValue('u_reversal_date', nowDT);\n _ewmLog('u_pom_budget_transaction', 'u_reversal_date', oldReversalDate, current.getValue('u_reversal_date'), '');\n\n // 2. Set notes to indicate finalized reversal\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Budget adjustment reversed and finalized');\n _ewmLog('u_pom_budget_transaction', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 3. Set currency to USD as standard for reversed adjustments\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_pom_budget_transaction', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // --- After portion: insert audit log entry for the reversal ---\n var al = new GlideRecord('u_pom_audit_log');\n al.initialize();\n\n al.setValue('u_purchase_order', current.getValue('u_purchase_order'));\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', current.getValue('u_purchase_order'), '');\n\n al.setValue('u_action', '2');\n _ewmLog('u_pom_audit_log', 'u_action', '', '2', '');\n\n al.setValue('u_action_date', nowDT);\n _ewmLog('u_pom_audit_log', 'u_action_date', '', nowDT, '');\n\n al.setValue('u_performed_by', 'system_reversal_handler');\n _ewmLog('u_pom_audit_log', 'u_performed_by', '', 'system_reversal_handler', '');\n\n al.setValue('u_field_changed', 'u_reversed');\n _ewmLog('u_pom_audit_log', 'u_field_changed', '', 'u_reversed', '');\n\n al.setValue('u_old_value', 'false');\n _ewmLog('u_pom_audit_log', 'u_old_value', '', 'false', '');\n\n al.setValue('u_new_value', 'true');\n _ewmLog('u_pom_audit_log', 'u_new_value', '', 'true', '');\n\n al.setValue('u_comments', 'Budget adjustment transaction reversed; amount: ' + current.getValue('u_amount'));\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'Budget adjustment transaction reversed; amount: ' + current.getValue('u_amount'), '');\n\n try {\n var r = al.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + al.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_transaction_date", "oldvalue": "", "newvalue": "2026-06-30 04:12:34"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_state_after", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "admin"}, {"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_fiscal_year", "oldvalue": "", "newvalue": "2025"}, {"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_reversed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "dac6dde5017143103e48918ce4a0a610"}, {"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Encumbrance on approval of PO PO-2025-00451"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High-priority PO approved with second-level review"}, {"tablename": "u_pom_purchase_order", "documentkey": "dac6dde5017143103e48918ce4a0a610", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_amount", "oldvalue": "", "newvalue": "25000"}, {"tablename": "u_pom_approver", "documentkey": "cac6dde5017143103e48918ce4a0a667", "fieldname": "u_total_approved_ytd", "oldvalue": "0", "newvalue": "25000"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_department", "oldvalue": "", "newvalue": "02c6dde5017143103e48918ce4a0a658"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_pom_approver", "documentkey": "cac6dde5017143103e48918ce4a0a667", "fieldname": "u_last_approval_date", "oldvalue": "2025-01-01 08:00:00", "newvalue": "2026-06-30 04:12:34"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_action_date", "oldvalue": "", "newvalue": "2026-06-30 04:12:34"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_action", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_pom_budget_transaction", "documentkey": "1fd69129017143103e48918ce4a0a624", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "dac6dde5017143103e48918ce4a0a610"}, {"tablename": "u_pom_audit_log", "documentkey": "17d69129017143103e48918ce4a0a62b", "fieldname": "u_state_before", "oldvalue": "", "newvalue": "3"}], "ewm_logs": [{"sys_id": "13d69129017143103e48918ce4a0a629", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "17d69129017143103e48918ce4a0a620", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_department", "u_old_value": "", "u_new_value": "02c6dde5017143103e48918ce4a0a658", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "1bd69129017143103e48918ce4a0a622", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_fiscal_year", "u_old_value": "", "u_new_value": "2025", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "1bd69129017143103e48918ce4a0a62c", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_approver", "u_field_name": "u_total_approved_ytd", "u_old_value": "0", "u_new_value": "25000", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "1fd69129017143103e48918ce4a0a626", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_action_date", "u_old_value": "", "u_new_value": "2026-06-30 04:12:34", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "53d69129017143103e48918ce4a0a623", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "57d69129017143103e48918ce4a0a627", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "admin", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "5bd69129017143103e48918ce4a0a629", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_state_before", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "5fd69129017143103e48918ce4a0a620", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "93d69129017143103e48918ce4a0a62a", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_state_after", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "93d69129017143103e48918ce4a0a62d", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_approver", "u_field_name": "u_last_approval_date", "u_old_value": "2025-01-01 08:00:00", "u_new_value": "2026-06-30 04:12:34", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "97d69129017143103e48918ce4a0a621", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "25000", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "9bd69129017143103e48918ce4a0a623", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Encumbrance on approval of PO PO-2025-00451", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "9bd69129017143103e48918ce4a0a625", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "dac6dde5017143103e48918ce4a0a610", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "9fd69129017143103e48918ce4a0a627", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "d3d69129017143103e48918ce4a0a624", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_reversed", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "d3d69129017143103e48918ce4a0a626", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_action", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "d7d69129017143103e48918ce4a0a628", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "dbd69129017143103e48918ce4a0a61f", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "dac6dde5017143103e48918ce4a0a610", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "dbd69129017143103e48918ce4a0a62a", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "High-priority PO approved with second-level review", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}, {"sys_id": "dfd69129017143103e48918ce4a0a621", "u_br_name": "po_approved_budget_and_audit", "u_table_name": "u_pom_budget_transaction", "u_field_name": "u_transaction_date", "u_old_value": "", "u_new_value": "2026-06-30 04:12:34", "u_error": "", "sys_created_on": "2026-06-30 11:12:34"}], "metadata": "{\"domain\": \"purchase_order_management\", \"primary_table\": \"u_pom_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 1, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 22}"} {"tool_name": "insert_pom_purchase_order", "parameters": "{\"table_name\": \"u_pom_purchase_order\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"PO0009001\", \"u_vendor\": \"@vendor_main.sys_id\", \"u_department\": \"@dept_main.sys_id\", \"u_approver\": \"@approver_main.sys_id\", \"u_state\": \"2\", \"u_short_description\": \"Server rack procurement for data center expansion\", \"u_total_value\": 25000.0, \"u_currency\": \"CAD\", \"u_submitted_date\": \"2024-10-15 08:00:00\", \"u_required_by_date\": \"2024-12-01\", \"u_priority\": \"1\", \"u_justification\": \"Critical infrastructure upgrade required\", \"u_second_level_required\": \"false\"}}", "seed_data": null, "supporting_data": "{\"dept_main\": {\"u_name\": \"Engineering\", \"u_remaining_budget\": \"320000\", \"u_annual_budget\": \"500000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:18:20\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-001\", \"u_manager_name\": \"Sarah Chen\", \"sys_id\": \"2328992d017143103e48918ce4a0a610\", \"sys_updated_by\": \"admin\", \"u_head_count\": \"45\", \"u_high_value_threshold\": \"50000\", \"sys_created_on\": \"2026-06-30 11:18:20\", \"u_budget_year\": \"2024\", \"u_active\": \"true\", \"u_location\": \"Building A\", \"u_cost_center\": \"CC-4010\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"TechSupply Global\", \"u_country\": \"US\", \"u_tax_id\": \"98-7654321\", \"u_suspension_reason\": \"\", \"u_contact_phone\": \"555-0142\", \"u_onboarding_date\": \"2022-03-15\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:18:20\", \"sys_tags\": \"\", \"sys_id\": \"ab28992d017143103e48918ce4a0a637\", \"u_contact_name\": \"James Rivera\", \"u_preferred\": \"false\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"james.rivera@techsupply.com\", \"sys_created_on\": \"2026-06-30 11:18:20\", \"u_status\": \"1\", \"u_payment_terms\": \"2\", \"sys_created_by\": \"admin\"}, \"approver_main\": {\"u_name\": \"Michael Torres\", \"u_department\": \"2328992d017143103e48918ce4a0a610\", \"u_delegate\": \"\", \"u_email\": \"michael.torres@company.com\", \"u_title\": \"Senior Approver\", \"u_total_approved_ytd\": \"250000\", \"sys_mod_count\": \"0\", \"u_last_approval_date\": \"2024-01-10 09:00:00\", \"u_out_of_office\": \"true\", \"sys_updated_on\": \"2026-06-30 11:18:20\", \"sys_tags\": \"\", \"sys_id\": \"a328992d017143103e48918ce4a0a62c\", \"u_approval_limit\": \"100000\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0198\", \"u_approver_level\": \"2\", \"sys_created_on\": \"2026-06-30 11:18:20\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"catalog_item_1\": {\"u_name\": \"Enterprise Server Rack\", \"sys_mod_count\": \"0\", \"u_standard_price\": \"12500\", \"u_vendor\": \"ab28992d017143103e48918ce4a0a637\", \"sys_updated_on\": \"2026-06-30 11:18:20\", \"u_min_order_quantity\": \"1\", \"u_unit_of_measure\": \"Each\", \"sys_tags\": \"\", \"u_taxable\": \"true\", \"u_sku\": \"SRV-RACK-4200\", \"u_category\": \"4\", \"sys_id\": \"6f28992d017143103e48918ce4a0a63a\", \"u_description\": \"42U enterprise server rack with cable management\", \"sys_updated_by\": \"admin\", \"u_last_price_update\": \"2024-06-01\", \"sys_created_on\": \"2026-06-30 11:18:20\", \"u_lead_time_days\": \"14\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"po_placeholder\": {\"u_department\": \"2328992d017143103e48918ce4a0a610\", \"u_number\": \"PO0009001\", \"u_required_by_date\": \"\", \"u_closed_date\": \"\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_total_value\": \"25000\", \"u_vendor\": \"ab28992d017143103e48918ce4a0a637\", \"sys_updated_on\": \"2026-06-30 11:18:20\", \"sys_tags\": \"\", \"u_second_level_required\": \"false\", \"u_priority\": \"2\", \"sys_id\": \"e728992d017143103e48918ce4a0a62f\", \"sys_updated_by\": \"admin\", \"u_approver\": \"a328992d017143103e48918ce4a0a62c\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"Placeholder PO for line items\", \"u_submitted_date\": \"\", \"sys_created_on\": \"2026-06-30 11:18:20\", \"u_justification\": \"Needed for infrastructure\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}, \"line_item_1\": {\"u_notes\": \"Deliver to loading dock B\", \"u_purchase_order\": \"e728992d017143103e48918ce4a0a62f\", \"sys_mod_count\": \"0\", \"u_unit_price\": \"12500\", \"sys_updated_on\": \"2026-06-30 11:18:20\", \"u_quantity\": \"2\", \"u_unit_of_measure\": \"Each\", \"sys_tags\": \"\", \"u_taxable\": \"true\", \"u_catalog_item\": \"6f28992d017143103e48918ce4a0a63a\", \"u_delivery_date\": \"2024-12-15\", \"sys_id\": \"e328992d017143103e48918ce4a0a63e\", \"u_description\": \"Enterprise Server Rack 42U\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:18:20\", \"u_line_status\": \"1\", \"u_received_quantity\": \"0\", \"u_total_price\": \"25000\", \"sys_created_by\": \"admin\"}, \"budget_txn_1\": {\"u_notes\": \"Initial encumbrance for PO0009001\", \"u_department\": \"2328992d017143103e48918ce4a0a610\", \"u_budget_after\": \"295000\", \"u_purchase_order\": \"e728992d017143103e48918ce4a0a62f\", \"sys_mod_count\": \"0\", \"u_transaction_type\": \"1\", \"sys_updated_on\": \"2026-06-30 11:18:20\", \"sys_tags\": \"\", \"u_budget_before\": \"320000\", \"u_fiscal_year\": \"2024\", \"u_reversal_date\": \"\", \"sys_id\": \"2328992d017143103e48918ce4a0a633\", \"u_amount\": \"25000\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:18:20\", \"u_currency\": \"USD\", \"u_transaction_date\": \"2024-10-01 10:00:00\", \"u_reversed\": \"false\", \"sys_created_by\": \"admin\"}, \"approval_record_1\": {\"u_due_date\": \"2024-10-08\", \"u_order_value_at_decision\": \"25000\", \"u_approval_level\": \"2\", \"u_purchase_order\": \"e728992d017143103e48918ce4a0a62f\", \"sys_mod_count\": \"0\", \"u_decision\": \"3\", \"sys_updated_on\": \"2026-06-30 11:18:20\", \"sys_tags\": \"\", \"sys_id\": \"ab28992d017143103e48918ce4a0a641\", \"u_decision_date\": \"\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Awaiting approver review\", \"u_approver\": \"a328992d017143103e48918ce4a0a62c\", \"u_escalated\": \"false\", \"sys_created_on\": \"2026-06-30 11:18:20\", \"u_requested_date\": \"2024-10-01 10:30:00\", \"u_overdue\": \"false\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_pom_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_state\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_submitted_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_second_level_required\": {\"type\": \"bool\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_pom_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_preferred\": {\"type\": \"bool\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_onboarding_date\": {\"type\": \"str\"}}, \"u_pom_department\": {\"u_name\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_head_count\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"int\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_manager_name\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_department_code\": {\"type\": \"str\"}}, \"u_pom_approver\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_pom_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_approver_level\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_delegate\": {\"type\": \"str\"}, \"u_out_of_office\": {\"type\": \"bool\"}, \"u_total_approved_ytd\": {\"type\": \"decimal\"}, \"u_last_approval_date\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}}, \"u_pom_line_item\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_catalog_item\": {\"FK\": \"u_pom_product_catalog\"}, \"u_description\": {\"type\": \"str\"}, \"u_quantity\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_total_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_delivery_date\": {\"type\": \"str\"}, \"u_received_quantity\": {\"type\": \"decimal\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_pom_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_approver\": {\"FK\": \"u_pom_approver\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_level\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_order_value_at_decision\": {\"type\": \"decimal\"}}, \"u_pom_fulfillment_receipt\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_received_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_delivery_note\": {\"type\": \"str\"}, \"u_receipt_status\": {\"type\": \"str\"}, \"u_partial_receipt\": {\"type\": \"bool\"}, \"u_discrepancy_noted\": {\"type\": \"bool\"}, \"u_discrepancy_notes\": {\"type\": \"str\"}, \"u_invoice_number\": {\"type\": \"str\"}, \"u_total_received_value\": {\"type\": \"decimal\"}, \"u_payment_authorized\": {\"type\": \"bool\"}}, \"u_pom_product_catalog\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_sku\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_standard_price\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_taxable\": {\"type\": \"bool\"}, \"u_lead_time_days\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}, \"u_last_price_update\": {\"type\": \"str\"}, \"u_min_order_quantity\": {\"type\": \"decimal\"}}, \"u_pom_budget_transaction\": {\"u_department\": {\"FK\": \"u_pom_department\"}, \"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_budget_before\": {\"type\": \"decimal\"}, \"u_budget_after\": {\"type\": \"decimal\"}, \"u_fiscal_year\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reversed\": {\"type\": \"bool\"}, \"u_reversal_date\": {\"type\": \"str\"}, \"u_currency\": {\"type\": \"str\"}}, \"u_pom_vendor_contract\": {\"u_vendor\": {\"FK\": \"u_pom_vendor\"}, \"u_contract_number\": {\"type\": \"str\"}, \"u_contract_name\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_scope_of_work\": {\"type\": \"str\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_signed_date\": {\"type\": \"str\"}}, \"u_pom_audit_log\": {\"u_purchase_order\": {\"FK\": \"u_pom_purchase_order\"}, \"u_action\": {\"type\": \"str\"}, \"u_action_date\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_state_before\": {\"type\": \"str\"}, \"u_state_after\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_submitted_high_init_actions", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_state=2^u_priority=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert audit log record for PO creation (u_pom_audit_log \u2014 2 fields)\n var grAudit = new GlideRecord('u_pom_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_purchase_order', current.getValue('u_number'));\n grAudit.setValue('u_action', '1');\n _ewmLog('u_pom_audit_log', 'u_action', '', '1', '');\n grAudit.setValue('u_state_after', '2');\n _ewmLog('u_pom_audit_log', 'u_state_after', '', '2', '');\n try {\n var r1 = grAudit.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert budget transaction for encumbrance (u_pom_budget_transaction \u2014 1 field)\n var grBudget = new GlideRecord('u_pom_budget_transaction');\n grBudget.initialize();\n grBudget.setValue('u_purchase_order', current.getValue('u_number'));\n grBudget.setValue('u_department', current.getValue('u_department'));\n grBudget.setValue('u_transaction_type', '1');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', '', '1', '');\n try {\n var r2 = grBudget.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Update the assigned approver record (u_pom_approver \u2014 2 fields)\n var approverRef = current.getValue('u_approver');\n if (approverRef) {\n var grApprover = new GlideRecord('u_pom_approver');\n if (grApprover.get(approverRef)) {\n var oldDate = grApprover.getValue('u_last_approval_date');\n grApprover.setValue('u_last_approval_date', new GlideDateTime().toString());\n _ewmLog('u_pom_approver', 'u_last_approval_date', oldDate, grApprover.getValue('u_last_approval_date'), '');\n var oldOoo = grApprover.getValue('u_out_of_office');\n grApprover.setValue('u_out_of_office', 'false');\n _ewmLog('u_pom_approver', 'u_out_of_office', oldOoo, 'false', '');\n try {\n var r3 = grApprover.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grApprover.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "approver_ooo_update_delegate_info", "fires_on_table": "u_pom_approver", "filter_condition": "u_out_of_officeCHANGES", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When out_of_office changes, update delegate info, title, and active status\n var oooVal = current.getValue('u_out_of_office');\n\n // 1. Set u_delegate based on out_of_office status\n var oldDelegate = current.getValue('u_delegate');\n var newDelegate = (oooVal == 'true' || oooVal == '1') ? 'backup_approver_primary' : '';\n current.setValue('u_delegate', newDelegate);\n _ewmLog('u_pom_approver', 'u_delegate', oldDelegate, current.getValue('u_delegate'), '');\n\n // 2. Set u_title to reflect current status\n var oldTitle = current.getValue('u_title');\n var newTitle = (oooVal == 'true' || oooVal == '1') ? 'Approver - Out of Office' : 'Approver - Available';\n current.setValue('u_title', newTitle);\n _ewmLog('u_pom_approver', 'u_title', oldTitle, current.getValue('u_title'), '');\n\n // 3. Set u_active - deactivate if out of office, activate if returning\n var oldActive = current.getValue('u_active');\n var newActive = (oooVal == 'true' || oooVal == '1') ? 'false' : 'true';\n current.setValue('u_active', newActive);\n _ewmLog('u_pom_approver', 'u_active', oldActive, current.getValue('u_active'), '');\n\n})(current, previous);"}, {"name": "approver_change_update_po_and_record", "fires_on_table": "u_pom_approver", "filter_condition": "u_activeCHANGES^u_delegateISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update related purchase orders to reflect approver delegation\n var grPO = new GlideRecord('u_pom_purchase_order');\n grPO.addQuery('u_approver', current.getUniqueValue());\n grPO.query();\n while (grPO.next()) {\n var oldJust = grPO.getValue('u_justification');\n grPO.setValue('u_justification', 'Approver delegation updated - delegate: ' + current.getValue('u_delegate'));\n _ewmLog('u_pom_purchase_order', 'u_justification', oldJust, grPO.getValue('u_justification'), '');\n var oldPriority = grPO.getValue('u_priority');\n grPO.setValue('u_priority', '1');\n _ewmLog('u_pom_purchase_order', 'u_priority', oldPriority, grPO.getValue('u_priority'), '');\n try {\n var r = grPO.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grPO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update related approval records to mark escalation\n var grAR = new GlideRecord('u_pom_approval_record');\n grAR.addQuery('u_approver', current.getUniqueValue());\n grAR.addQuery('u_decision', '3');\n grAR.query();\n while (grAR.next()) {\n var oldEsc = grAR.getValue('u_escalated');\n grAR.setValue('u_escalated', 'true');\n _ewmLog('u_pom_approval_record', 'u_escalated', oldEsc, grAR.getValue('u_escalated'), '');\n var oldComments = grAR.getValue('u_comments');\n grAR.setValue('u_comments', 'Approver status changed; delegated to ' + current.getValue('u_delegate'));\n _ewmLog('u_pom_approval_record', 'u_comments', oldComments, grAR.getValue('u_comments'), '');\n try {\n var r2 = grAR.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAR.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "po_high_priority_enrichment", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_priorityCHANGESTO1", "trigger_sequence": "before", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // When priority changes to High, enrich the PO with urgency metadata\n\n // 1. Set second_level_required to true for high-priority orders\n var old1 = current.getValue('u_second_level_required');\n current.setValue('u_second_level_required', 'true');\n _ewmLog('u_pom_purchase_order', 'u_second_level_required', old1, current.getValue('u_second_level_required'), '');\n\n // 2. Set currency to USD as standard for high-priority processing\n var old2 = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_pom_purchase_order', 'u_currency', old2, current.getValue('u_currency'), '');\n\n // 3. Update justification to note high-priority escalation\n var old3 = current.getValue('u_justification');\n current.setValue('u_justification', 'High priority escalation - expedited processing required');\n _ewmLog('u_pom_purchase_order', 'u_justification', old3, current.getValue('u_justification'), '');\n\n // 4. Set state to Pending Approval\n var old4 = current.getValue('u_state');\n current.setValue('u_state', '3');\n _ewmLog('u_pom_purchase_order', 'u_state', old4, current.getValue('u_state'), '');\n\n // 5. Set short_description with priority tag\n var old5 = current.getValue('u_short_description');\n current.setValue('u_short_description', '[HIGH PRIORITY] ' + (old5 || ''));\n _ewmLog('u_pom_purchase_order', 'u_short_description', old5, current.getValue('u_short_description'), '');\n\n // 6. Set required_by_date to 7 days from now\n var now = new GlideDateTime();\n now.addDaysLocalTime(7);\n var old6 = current.getValue('u_required_by_date');\n current.setValue('u_required_by_date', now.getValue().substring(0, 10));\n _ewmLog('u_pom_purchase_order', 'u_required_by_date', old6, current.getValue('u_required_by_date'), '');\n\n})(current, previous);"}, {"name": "po_pending_approval_setup", "fires_on_table": "u_pom_purchase_order", "filter_condition": "u_stateCHANGESTO3^u_second_level_required=true^u_priorityISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a fulfillment receipt placeholder for the PO entering Pending Approval\n var fr = new GlideRecord('u_pom_fulfillment_receipt');\n fr.initialize();\n fr.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_pom_fulfillment_receipt', 'u_purchase_order', '', current.getValue('u_number'), '');\n fr.setValue('u_receipt_status', '2');\n _ewmLog('u_pom_fulfillment_receipt', 'u_receipt_status', '', '2', '');\n fr.setValue('u_received_by', 'system');\n _ewmLog('u_pom_fulfillment_receipt', 'u_received_by', '', 'system', '');\n try {\n var r1 = fr.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + fr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an audit log entry for the state change to Pending Approval\n var al = new GlideRecord('u_pom_audit_log');\n al.initialize();\n al.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', current.getValue('u_number'), '');\n al.setValue('u_action', '2');\n _ewmLog('u_pom_audit_log', 'u_action', '', '2', '');\n al.setValue('u_state_before', previous.getValue('u_state') || '');\n _ewmLog('u_pom_audit_log', 'u_state_before', '', previous.getValue('u_state') || '', '');\n al.setValue('u_state_after', '3');\n _ewmLog('u_pom_audit_log', 'u_state_after', '', '3', '');\n al.setValue('u_performed_by', 'system');\n _ewmLog('u_pom_audit_log', 'u_performed_by', '', 'system', '');\n al.setValue('u_field_changed', 'u_state');\n _ewmLog('u_pom_audit_log', 'u_field_changed', '', 'u_state', '');\n al.setValue('u_comments', 'PO moved to Pending Approval with second level required');\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'PO moved to Pending Approval with second level required', '');\n try {\n var r2 = al.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + al.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "receipt_complete_update_items_budget", "fires_on_table": "u_pom_fulfillment_receipt", "filter_condition": "u_receipt_status=2^u_discrepancy_noted=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n var poRef = current.getValue('u_purchase_order');\n\n // 1. Update line items for this PO to Fully Received\n var li = new GlideRecord('u_pom_line_item');\n li.addQuery('u_purchase_order', poRef);\n li.addQuery('u_line_status', '1');\n li.query();\n while (li.next()) {\n var oldStatus = li.getValue('u_line_status');\n li.setValue('u_line_status', '3');\n _ewmLog('u_pom_line_item', 'u_line_status', oldStatus, li.getValue('u_line_status'), '');\n var oldRecQty = li.getValue('u_received_quantity');\n li.setValue('u_received_quantity', li.getValue('u_quantity'));\n _ewmLog('u_pom_line_item', 'u_received_quantity', oldRecQty, li.getValue('u_received_quantity'), '');\n try {\n var r1 = li.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + li.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update budget transaction for this PO - mark as expenditure\n var bt = new GlideRecord('u_pom_budget_transaction');\n bt.addQuery('u_purchase_order', poRef);\n bt.addQuery('u_transaction_type', '1');\n bt.query();\n while (bt.next()) {\n var oldType = bt.getValue('u_transaction_type');\n bt.setValue('u_transaction_type', '3');\n _ewmLog('u_pom_budget_transaction', 'u_transaction_type', oldType, bt.getValue('u_transaction_type'), '');\n var oldNotes = bt.getValue('u_notes');\n bt.setValue('u_notes', 'Converted to expenditure upon complete receipt');\n _ewmLog('u_pom_budget_transaction', 'u_notes', oldNotes, bt.getValue('u_notes'), '');\n try {\n var r2 = bt.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + bt.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update vendor preferred flag based on successful fulfillment\n var po = new GlideRecord('u_pom_purchase_order');\n if (po.get(poRef)) {\n var vendorRef = po.getValue('u_vendor');\n var vn = new GlideRecord('u_pom_vendor');\n if (vn.get(vendorRef)) {\n var oldPref = vn.getValue('u_preferred');\n vn.setValue('u_preferred', 'true');\n _ewmLog('u_pom_vendor', 'u_preferred', oldPref, vn.getValue('u_preferred'), '');\n try {\n var r3 = vn.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + vn.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "log_line_item_fully_received", "fires_on_table": "u_pom_line_item", "filter_condition": "u_line_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_pom_audit_log');\n gr.initialize();\n\n gr.setValue('u_purchase_order', current.getValue('u_purchase_order'));\n _ewmLog('u_pom_audit_log', 'u_purchase_order', '', current.getValue('u_purchase_order'), '');\n\n gr.setValue('u_action', '2');\n _ewmLog('u_pom_audit_log', 'u_action', '', '2', '');\n\n gr.setValue('u_field_changed', 'u_line_status');\n _ewmLog('u_pom_audit_log', 'u_field_changed', '', 'u_line_status', '');\n\n var oldVal = previous ? previous.getValue('u_line_status') : '';\n gr.setValue('u_old_value', oldVal || '');\n _ewmLog('u_pom_audit_log', 'u_old_value', '', oldVal || '', '');\n\n gr.setValue('u_new_value', '3');\n _ewmLog('u_pom_audit_log', 'u_new_value', '', '3', '');\n\n gr.setValue('u_action_date', new GlideDateTime().getDisplayValue());\n _ewmLog('u_pom_audit_log', 'u_action_date', '', new GlideDateTime().getDisplayValue(), '');\n\n gr.setValue('u_comments', 'Line item fully received for PO ' + current.getValue('u_purchase_order'));\n _ewmLog('u_pom_audit_log', 'u_comments', '', 'Line item fully received for PO ' + current.getValue('u_purchase_order'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_currency", "oldvalue": "", "newvalue": "CAD"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_number", "oldvalue": "", "newvalue": "PO0009001"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_total_value", "oldvalue": "", "newvalue": "25000"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_approver", "oldvalue": "", "newvalue": "a328992d017143103e48918ce4a0a62c"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_department", "oldvalue": "", "newvalue": "2328992d017143103e48918ce4a0a610"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_vendor", "oldvalue": "", "newvalue": "ab28992d017143103e48918ce4a0a637"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_short_description", "oldvalue": "", "newvalue": "Server rack procurement for data center expansion"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_required_by_date", "oldvalue": "", "newvalue": "2024-12-01"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_second_level_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_submitted_date", "oldvalue": "", "newvalue": "2024-10-15 08:00:00"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_pom_purchase_order", "documentkey": "f048992d017143103e48918ce4a0a693", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Critical infrastructure upgrade required"}], "ewm_logs": [], "metadata": "{\"domain\": \"purchase_order_management\", \"primary_table\": \"u_pom_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 0, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_rgs_submission", "parameters": "{\"table_name\": \"u_rgs_submission\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\", \"u_past_deadline_flag\": \"true\", \"u_manager_approval_required\": \"true\"}}", "seed_data": "{\"u_all_requirements_satisfied\": \"true\", \"u_notes\": \"Manager approval required - supporting documents archived for compliance review\", \"u_regulatory_body\": \"19b6c1e101bd03103e48918ce4a0a62b\", \"u_number\": \"RGS0001001\", \"u_submission_date\": \"2025-01-15\", \"u_closed_date\": \"\", \"u_manager_approval_required\": \"true\", \"u_state\": \"5\", \"u_title\": \"Annual Financial Disclosure Filing 2024\", \"sys_mod_count\": \"1\", \"u_regulatory_deadline\": \"2025-03-31\", \"sys_updated_on\": \"2026-06-30 10:02:20\", \"sys_tags\": \"\", \"u_priority\": \"3\", \"sys_id\": \"6db6c1e101bd03103e48918ce4a0a642\", \"u_description\": \"Annual financial disclosure package for FDA review\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:02:00\", \"u_past_deadline_flag\": \"true\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"1\"}", "supporting_data": "{\"reg_body_fda\": {\"u_name\": \"Federal Drug Administration\", \"u_code\": \"FDA\", \"sys_mod_count\": \"0\", \"u_jurisdiction\": \"United States\", \"sys_updated_on\": \"2026-06-30 10:02:00\", \"sys_tags\": \"\", \"u_submission_format\": \"1\", \"sys_id\": \"19b6c1e101bd03103e48918ce4a0a62b\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:02:00\", \"u_active\": \"true\", \"u_primary_contact_email\": \"jane.doe@fda.gov\", \"u_standard_response_days\": \"30\", \"u_body_type\": \"1\", \"u_portal_url\": \"https://portal.fda.gov\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Doe\", \"u_region\": \"North America\"}, \"compliance_req_1\": {\"u_name\": \"Annual Financial Disclosure\", \"u_regulatory_body\": \"19b6c1e101bd03103e48918ce4a0a62b\", \"u_effective_date\": \"2024-01-01\", \"u_requirement_code\": \"FIN-2024-001\", \"sys_mod_count\": \"0\", \"u_reference_regulation\": \"21 CFR Part 54\", \"sys_updated_on\": \"2026-06-30 10:02:00\", \"sys_tags\": \"\", \"u_penalty_description\": \"Fine up to $50,000 per violation\", \"u_guidance_notes\": \"Must include all financial interests\", \"u_category\": \"1\", \"sys_id\": \"6db681e101bd03103e48918ce4a0a684\", \"u_description\": \"Annual financial disclosure filing requirement\", \"sys_updated_by\": \"admin\", \"u_mandatory\": \"true\", \"sys_created_on\": \"2026-06-30 10:02:00\", \"u_active\": \"true\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\"}, \"reviewer_1\": {\"u_name\": \"Robert Chen\", \"u_notes\": \"Senior reviewer\", \"u_department\": \"Regulatory Affairs\", \"u_manager_level\": \"false\", \"u_reviewer_type\": \"1\", \"u_email\": \"robert.chen@company.com\", \"sys_mod_count\": \"0\", \"u_max_concurrent_reviews\": \"5\", \"sys_updated_on\": \"2026-06-30 10:02:00\", \"sys_tags\": \"\", \"sys_id\": \"adb6c1e101bd03103e48918ce4a0a62e\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 10:02:00\", \"u_active\": \"true\", \"u_certification\": \"Certified Regulatory Compliance Manager\", \"u_specialization\": \"Financial Compliance\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_rgs_submission\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_state\": {\"type\": \"str\"}, \"u_regulatory_deadline\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_past_deadline_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_all_requirements_satisfied\": {\"type\": \"bool\"}, \"u_resubmission_count\": {\"type\": \"int\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_regulatory_body\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_jurisdiction\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_portal_url\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_standard_response_days\": {\"type\": \"int\"}, \"u_submission_format\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}}, \"u_rgs_compliance_requirement\": {\"u_name\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_requirement_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_mandatory\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_reference_regulation\": {\"type\": \"str\"}, \"u_penalty_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_guidance_notes\": {\"type\": \"str\"}}, \"u_rgs_submission_requirement\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_compliance_requirement\": {\"FK\": \"u_rgs_compliance_requirement\"}, \"u_satisfied\": {\"type\": \"bool\"}, \"u_satisfaction_date\": {\"type\": \"str\"}, \"u_satisfied_by\": {\"type\": \"str\"}, \"u_evidence_summary\": {\"type\": \"str\"}, \"u_waiver_granted\": {\"type\": \"bool\"}, \"u_waiver_reason\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_reviewer_notes\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_sort_order\": {\"type\": \"int\"}}, \"u_rgs_reviewer\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_reviewer_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_certification\": {\"type\": \"str\"}, \"u_max_concurrent_reviews\": {\"type\": \"int\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_manager_level\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_review_assignment\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_reviewer\": {\"FK\": \"u_rgs_reviewer\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_assignment_status\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_review_notes\": {\"type\": \"str\"}, \"u_issues_found\": {\"type\": \"bool\"}, \"u_issue_count\": {\"type\": \"int\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}}, \"u_rgs_supporting_document\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_date\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_size_kb\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_checksum\": {\"type\": \"str\"}}, \"u_rgs_regulatory_response\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_response_type\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}, \"u_action_deadline\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_triggers_resubmission\": {\"type\": \"bool\"}, \"u_disposition\": {\"type\": \"str\"}, \"u_internal_notes\": {\"type\": \"str\"}}, \"u_rgs_deadline_obligation\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_obligation_name\": {\"type\": \"str\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_reminder_date\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}, \"u_penalty_risk\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_audit_log\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_action_datetime\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}}, \"u_rgs_submission_note\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_created_on\": {\"type\": \"str\"}, \"u_visible_to_regulatory_body\": {\"type\": \"bool\"}, \"u_requires_followup\": {\"type\": \"bool\"}, \"u_followup_date\": {\"type\": \"str\"}, \"u_reviewer_ref\": {\"FK\": \"u_rgs_reviewer\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolved\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "after_submitted_audit_oblig_note", "fires_on_table": "u_rgs_submission", "filter_condition": "u_stateCHANGESTO5^u_priority=3^u_all_requirements_satisfied=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry for the state change to Submitted\n var grAudit = new GlideRecord('u_rgs_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_submission', current.getValue('u_number'));\n _ewmLog('u_rgs_audit_log', 'u_submission', '', current.getValue('u_number'), '');\n grAudit.setValue('u_action_type', '1');\n _ewmLog('u_rgs_audit_log', 'u_action_type', '', '1', '');\n var prevState = previous.getValue('u_state') || '';\n grAudit.setValue('u_previous_state', prevState);\n _ewmLog('u_rgs_audit_log', 'u_previous_state', '', prevState, '');\n grAudit.setValue('u_new_state', '5');\n _ewmLog('u_rgs_audit_log', 'u_new_state', '', '5', '');\n grAudit.setValue('u_field_changed', 'u_state');\n _ewmLog('u_rgs_audit_log', 'u_field_changed', '', 'u_state', '');\n grAudit.setValue('u_old_value', prevState);\n _ewmLog('u_rgs_audit_log', 'u_old_value', '', prevState, '');\n grAudit.setValue('u_new_value', '5');\n _ewmLog('u_rgs_audit_log', 'u_new_value', '', '5', '');\n grAudit.setValue('u_performed_by', 'system');\n _ewmLog('u_rgs_audit_log', 'u_performed_by', '', 'system', '');\n grAudit.setValue('u_comments', 'Submission moved to Submitted status with high priority and all requirements satisfied');\n _ewmLog('u_rgs_audit_log', 'u_comments', '', 'Submission moved to Submitted status with high priority and all requirements satisfied', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update deadline obligations for this submission to Completed\n var grObl = new GlideRecord('u_rgs_deadline_obligation');\n grObl.addQuery('u_submission', current.getUniqueValue());\n grObl.addQuery('u_obligation_type', '1');\n grObl.query();\n while (grObl.next()) {\n var oldStatus = grObl.getValue('u_status');\n grObl.setValue('u_status', '3');\n _ewmLog('u_rgs_deadline_obligation', 'u_status', oldStatus, '3', '');\n var oldCompleted = grObl.getValue('u_completed_date');\n var todayStr = new GlideDateTime().getDate().toString();\n grObl.setValue('u_completed_date', todayStr);\n _ewmLog('u_rgs_deadline_obligation', 'u_completed_date', oldCompleted, todayStr, '');\n var oldOverdue = grObl.getValue('u_overdue');\n grObl.setValue('u_overdue', 'false');\n _ewmLog('u_rgs_deadline_obligation', 'u_overdue', oldOverdue, 'false', '');\n try {\n var rObl = grObl.update();\n if (!rObl) { _ewmLog('','','','', 'GR update failed: ' + grObl.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Insert a submission note documenting the formal submission\n var grNote = new GlideRecord('u_rgs_submission_note');\n grNote.initialize();\n grNote.setValue('u_submission', current.getUniqueValue());\n _ewmLog('u_rgs_submission_note', 'u_submission', '', current.getUniqueValue(), '');\n grNote.setValue('u_note_text', 'Submission formally submitted to regulatory body. All compliance requirements satisfied. Priority: High.');\n _ewmLog('u_rgs_submission_note', 'u_note_text', '', 'Submission formally submitted to regulatory body. All compliance requirements satisfied. Priority: High.', '');\n grNote.setValue('u_note_type', '1');\n _ewmLog('u_rgs_submission_note', 'u_note_type', '', '1', '');\n grNote.setValue('u_created_by', 'system');\n _ewmLog('u_rgs_submission_note', 'u_created_by', '', 'system', '');\n grNote.setValue('u_visible_to_regulatory_body', 'true');\n _ewmLog('u_rgs_submission_note', 'u_visible_to_regulatory_body', '', 'true', '');\n grNote.setValue('u_priority', '3');\n _ewmLog('u_rgs_submission_note', 'u_priority', '', '3', '');\n grNote.setValue('u_resolved', 'false');\n _ewmLog('u_rgs_submission_note', 'u_resolved', '', 'false', '');\n try {\n var rNote = grNote.insert();\n if (!rNote) { _ewmLog('','','','', 'GR insert failed: ' + grNote.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "post_deadline_flag_update_assignments", "fires_on_table": "u_rgs_submission", "filter_condition": "u_past_deadline_flagCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all review assignments for this submission to Completed status\n var grRA = new GlideRecord('u_rgs_review_assignment');\n grRA.addQuery('u_submission', current.getUniqueValue());\n grRA.query();\n while (grRA.next()) {\n var oldStatus = grRA.getValue('u_assignment_status');\n grRA.setValue('u_assignment_status', '3');\n _ewmLog('u_rgs_review_assignment', 'u_assignment_status', oldStatus, grRA.getValue('u_assignment_status'), '');\n\n var oldNotes = grRA.getValue('u_review_notes');\n grRA.setValue('u_review_notes', 'Auto-completed: submission past regulatory deadline');\n _ewmLog('u_rgs_review_assignment', 'u_review_notes', oldNotes, grRA.getValue('u_review_notes'), '');\n\n try {\n var rUpd = grRA.update();\n if (!rUpd) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grRA.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Insert a regulatory response record documenting the deadline breach\n var grRR = new GlideRecord('u_rgs_regulatory_response');\n grRR.initialize();\n grRR.setValue('u_submission', current.getUniqueValue());\n _ewmLog('u_rgs_regulatory_response', 'u_submission', '', current.getUniqueValue(), '');\n\n grRR.setValue('u_disposition', '4');\n _ewmLog('u_rgs_regulatory_response', 'u_disposition', '', '4', '');\n\n grRR.setValue('u_summary', 'Submission flagged as past regulatory deadline - escalation initiated');\n _ewmLog('u_rgs_regulatory_response', 'u_summary', '', 'Submission flagged as past regulatory deadline - escalation initiated', '');\n\n try {\n var rIns = grRR.insert();\n if (!rIns) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grRR.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "mark_docs_archived_on_mgr_appr", "fires_on_table": "u_rgs_submission", "filter_condition": "u_state=5^u_manager_approval_requiredCHANGESTOtrue", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update notes on current submission (before-BR self-loop)\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Manager approval required - supporting documents archived for compliance review');\n _ewmLog('u_rgs_submission', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 2. Archive all supporting documents for this submission\n var gr = new GlideRecord('u_rgs_supporting_document');\n gr.addQuery('u_submission', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '4');\n _ewmLog('u_rgs_supporting_document', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldDesc = gr.getValue('u_description');\n gr.setValue('u_description', 'Archived due to manager approval requirement on submitted filing');\n _ewmLog('u_rgs_supporting_document', 'u_description', oldDesc, gr.getValue('u_description'), '');\n\n var oldConf = gr.getValue('u_confidential');\n gr.setValue('u_confidential', 'true');\n _ewmLog('u_rgs_supporting_document', 'u_confidential', oldConf, gr.getValue('u_confidential'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "finalize_sub_reqs_on_submitted", "fires_on_table": "u_rgs_submission", "filter_condition": "u_state=5^u_resubmission_countISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var subSysId = current.getUniqueValue();\n var today = new GlideDateTime().getDate().toString();\n\n var gr = new GlideRecord('u_rgs_submission_requirement');\n gr.addQuery('u_submission', subSysId);\n gr.query();\n while (gr.next()) {\n var oldSatisfied = gr.getValue('u_satisfied');\n gr.setValue('u_satisfied', 'true');\n _ewmLog('u_rgs_submission_requirement', 'u_satisfied', oldSatisfied, gr.getValue('u_satisfied'), '');\n\n var oldSatDate = gr.getValue('u_satisfaction_date');\n gr.setValue('u_satisfaction_date', today);\n _ewmLog('u_rgs_submission_requirement', 'u_satisfaction_date', oldSatDate, gr.getValue('u_satisfaction_date'), '');\n\n var oldReviewStatus = gr.getValue('u_review_status');\n gr.setValue('u_review_status', '3');\n _ewmLog('u_rgs_submission_requirement', 'u_review_status', oldReviewStatus, gr.getValue('u_review_status'), '');\n\n var oldNotes = gr.getValue('u_reviewer_notes');\n gr.setValue('u_reviewer_notes', 'Auto-finalized upon submission to regulatory body');\n _ewmLog('u_rgs_submission_requirement', 'u_reviewer_notes', oldNotes, gr.getValue('u_reviewer_notes'), '');\n\n var oldSatisfiedBy = gr.getValue('u_satisfied_by');\n gr.setValue('u_satisfied_by', 'system_auto_finalize');\n _ewmLog('u_rgs_submission_requirement', 'u_satisfied_by', oldSatisfiedBy, gr.getValue('u_satisfied_by'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_rgs_submission", "documentkey": "6db6c1e101bd03103e48918ce4a0a642", "fieldname": "u_past_deadline_flag", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_rgs_submission", "documentkey": "6db6c1e101bd03103e48918ce4a0a642", "fieldname": "u_notes", "oldvalue": "Initial submission package prepared", "newvalue": "Manager approval required - supporting documents archived for compliance review"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_submission", "oldvalue": "", "newvalue": "RGS0001001"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_rgs_submission", "documentkey": "6db6c1e101bd03103e48918ce4a0a642", "fieldname": "u_manager_approval_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Submission moved to Submitted status with high priority and all requirements satisfied"}, {"tablename": "u_rgs_submission", "documentkey": "6db6c1e101bd03103e48918ce4a0a642", "fieldname": "u_state", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_rgs_audit_log", "documentkey": "6ec6c1e101bd03103e48918ce4a0a60c", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_rgs_submission_note", "documentkey": "a6c609e101bd03103e48918ce4a0a638", "fieldname": "u_note_text", "oldvalue": "", "newvalue": "Submission formally submitted to regulatory body. All compliance requirements satisfied. Priority: High."}, {"tablename": "u_rgs_submission_note", "documentkey": "a6c609e101bd03103e48918ce4a0a638", "fieldname": "u_requires_followup", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_regulatory_response", "documentkey": "66c609e101bd03103e48918ce4a0a63b", "fieldname": "u_submission", "oldvalue": "", "newvalue": "6db6c1e101bd03103e48918ce4a0a642"}, {"tablename": "u_rgs_submission_note", "documentkey": "a6c609e101bd03103e48918ce4a0a638", "fieldname": "u_resolved", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_regulatory_response", "documentkey": "66c609e101bd03103e48918ce4a0a63b", "fieldname": "u_summary", "oldvalue": "", "newvalue": "Submission flagged as past regulatory deadline - escalation initiated"}, {"tablename": "u_rgs_submission_note", "documentkey": "a6c609e101bd03103e48918ce4a0a638", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_regulatory_response", "documentkey": "66c609e101bd03103e48918ce4a0a63b", "fieldname": "u_disposition", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_rgs_submission_note", "documentkey": "a6c609e101bd03103e48918ce4a0a638", "fieldname": "u_created_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_rgs_regulatory_response", "documentkey": "66c609e101bd03103e48918ce4a0a63b", "fieldname": "u_action_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_submission_note", "documentkey": "a6c609e101bd03103e48918ce4a0a638", "fieldname": "u_submission", "oldvalue": "", "newvalue": "6db6c1e101bd03103e48918ce4a0a642"}, {"tablename": "u_rgs_regulatory_response", "documentkey": "66c609e101bd03103e48918ce4a0a63b", "fieldname": "u_triggers_resubmission", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_submission_note", "documentkey": "a6c609e101bd03103e48918ce4a0a638", "fieldname": "u_visible_to_regulatory_body", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_regulatory_response", "documentkey": "66c609e101bd03103e48918ce4a0a63b", "fieldname": "u_response_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_submission_note", "documentkey": "a6c609e101bd03103e48918ce4a0a638", "fieldname": "u_note_type", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "1ec6c1e101bd03103e48918ce4a0a607", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "RGS0001001", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "22c609e101bd03103e48918ce4a0a635", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_note_text", "u_old_value": "", "u_new_value": "Submission formally submitted to regulatory body. All compliance requirements satisfied. Priority: High.", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "22c6c1e101bd03103e48918ce4a0a60a", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "26c6c1e101bd03103e48918ce4a0a60c", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Submission moved to Submitted status with high priority and all requirements satisfied", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "56c6c1e101bd03103e48918ce4a0a608", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "6ac609e101bd03103e48918ce4a0a635", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_note_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "6ac6c1e101bd03103e48918ce4a0a60a", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "9ec6c1e101bd03103e48918ce4a0a608", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "a2c6c1e101bd03103e48918ce4a0a60b", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "d6c6c1e101bd03103e48918ce4a0a609", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "dec6c1e101bd03103e48918ce4a0a605", "u_br_name": "mark_docs_archived_on_mgr_appr", "u_table_name": "u_rgs_submission", "u_field_name": "u_notes", "u_old_value": "Initial submission package prepared", "u_new_value": "Manager approval required - supporting documents archived for compliance review", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "e6c609e101bd03103e48918ce4a0a634", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "6db6c1e101bd03103e48918ce4a0a642", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "eac6c1e101bd03103e48918ce4a0a60b", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 10:02:20"}, {"sys_id": "26c609e101bd03103e48918ce4a0a637", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:02:21"}, {"sys_id": "2ec609e101bd03103e48918ce4a0a63a", "u_br_name": "post_deadline_flag_update_assignments", "u_table_name": "u_rgs_regulatory_response", "u_field_name": "u_summary", "u_old_value": "", "u_new_value": "Submission flagged as past regulatory deadline - escalation initiated", "u_error": "", "sys_created_on": "2026-06-30 10:02:21"}, {"sys_id": "6ec609e101bd03103e48918ce4a0a637", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_resolved", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:02:21"}, {"sys_id": "a2c609e101bd03103e48918ce4a0a636", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_created_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 10:02:21"}, {"sys_id": "aac609e101bd03103e48918ce4a0a639", "u_br_name": "post_deadline_flag_update_assignments", "u_table_name": "u_rgs_regulatory_response", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "6db6c1e101bd03103e48918ce4a0a642", "u_error": "", "sys_created_on": "2026-06-30 10:02:21"}, {"sys_id": "e2c609e101bd03103e48918ce4a0a63a", "u_br_name": "post_deadline_flag_update_assignments", "u_table_name": "u_rgs_regulatory_response", "u_field_name": "u_disposition", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:02:21"}, {"sys_id": "eac609e101bd03103e48918ce4a0a636", "u_br_name": "after_submitted_audit_oblig_note", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_visible_to_regulatory_body", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:02:21"}], "metadata": "{\"domain\": \"regulatory_submission_tracking\", \"primary_table\": \"u_rgs_submission\", \"topology\": \"flat\", \"num_brs\": \"4\", \"total_brs_fired\": 3, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 27}"} {"tool_name": "insert_rgs_submission", "parameters": "{\"table_name\": \"u_rgs_submission\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"RGS-2025-00147\", \"u_title\": \"Annual Environmental Compliance Filing 2025\", \"u_regulatory_body\": {\"$lookup\": {\"table\": \"u_rgs_regulatory_body\", \"match\": {\"u_code\": \"FDA\"}}}, \"u_state\": \"1\", \"u_regulatory_deadline\": \"2025-09-30\", \"u_submission_date\": \"2025-07-15\", \"u_priority\": \"3\", \"u_description\": \"High-priority annual environmental compliance submission for federal review\", \"u_past_deadline_flag\": \"false\", \"u_manager_approval_required\": \"true\", \"u_all_requirements_satisfied\": \"false\", \"u_resubmission_count\": 0, \"u_notes\": \"Initial draft created for expedited processing\"}}", "seed_data": null, "supporting_data": "{\"reg_body_fda\": {\"u_name\": \"Federal Drug Administration\", \"u_code\": \"FDA\", \"sys_mod_count\": \"0\", \"u_jurisdiction\": \"United States\", \"sys_updated_on\": \"2026-06-30 10:02:52\", \"sys_tags\": \"\", \"u_submission_format\": \"1\", \"sys_id\": \"06e68de101bd03103e48918ce4a0a6f2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:02:52\", \"u_active\": \"true\", \"u_primary_contact_email\": \"jsmith@fda.gov\", \"u_standard_response_days\": \"30\", \"u_body_type\": \"1\", \"u_portal_url\": \"https://www.fda.gov/submissions\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Smith\", \"u_region\": \"North America\"}}", "schema": "{\"u_rgs_submission\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_state\": {\"type\": \"str\"}, \"u_regulatory_deadline\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_past_deadline_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_all_requirements_satisfied\": {\"type\": \"bool\"}, \"u_resubmission_count\": {\"type\": \"int\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_regulatory_body\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_jurisdiction\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_portal_url\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_standard_response_days\": {\"type\": \"int\"}, \"u_submission_format\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}}, \"u_rgs_compliance_requirement\": {\"u_name\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_requirement_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_mandatory\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_reference_regulation\": {\"type\": \"str\"}, \"u_penalty_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_guidance_notes\": {\"type\": \"str\"}}, \"u_rgs_submission_requirement\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_compliance_requirement\": {\"FK\": \"u_rgs_compliance_requirement\"}, \"u_satisfied\": {\"type\": \"bool\"}, \"u_satisfaction_date\": {\"type\": \"str\"}, \"u_satisfied_by\": {\"type\": \"str\"}, \"u_evidence_summary\": {\"type\": \"str\"}, \"u_waiver_granted\": {\"type\": \"bool\"}, \"u_waiver_reason\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_reviewer_notes\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_sort_order\": {\"type\": \"int\"}}, \"u_rgs_reviewer\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_reviewer_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_certification\": {\"type\": \"str\"}, \"u_max_concurrent_reviews\": {\"type\": \"int\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_manager_level\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_review_assignment\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_reviewer\": {\"FK\": \"u_rgs_reviewer\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_assignment_status\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_review_notes\": {\"type\": \"str\"}, \"u_issues_found\": {\"type\": \"bool\"}, \"u_issue_count\": {\"type\": \"int\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}}, \"u_rgs_supporting_document\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_date\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_size_kb\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_checksum\": {\"type\": \"str\"}}, \"u_rgs_regulatory_response\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_response_type\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}, \"u_action_deadline\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_triggers_resubmission\": {\"type\": \"bool\"}, \"u_disposition\": {\"type\": \"str\"}, \"u_internal_notes\": {\"type\": \"str\"}}, \"u_rgs_deadline_obligation\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_obligation_name\": {\"type\": \"str\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_reminder_date\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}, \"u_penalty_risk\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_audit_log\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_action_datetime\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}}, \"u_rgs_submission_note\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_created_on\": {\"type\": \"str\"}, \"u_visible_to_regulatory_body\": {\"type\": \"bool\"}, \"u_requires_followup\": {\"type\": \"bool\"}, \"u_followup_date\": {\"type\": \"str\"}, \"u_reviewer_ref\": {\"FK\": \"u_rgs_reviewer\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolved\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "after_insert_draft_high_init", "fires_on_table": "u_rgs_submission", "filter_condition": "u_state=1^u_priority=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a deadline obligation for this new high-priority draft submission\n var grObl = new GlideRecord('u_rgs_deadline_obligation');\n grObl.initialize();\n grObl.setValue('u_submission', current.getValue('sys_id'));\n _ewmLog('u_rgs_deadline_obligation', 'u_submission', '', current.getValue('sys_id'), '');\n grObl.setValue('u_obligation_type', '1');\n _ewmLog('u_rgs_deadline_obligation', 'u_obligation_type', '', '1', '');\n grObl.setValue('u_status', '1');\n _ewmLog('u_rgs_deadline_obligation', 'u_status', '', '1', '');\n grObl.setValue('u_overdue', 'false');\n _ewmLog('u_rgs_deadline_obligation', 'u_overdue', '', 'false', '');\n grObl.setValue('u_reminder_sent', 'false');\n _ewmLog('u_rgs_deadline_obligation', 'u_reminder_sent', '', 'false', '');\n grObl.setValue('u_penalty_risk', '3');\n _ewmLog('u_rgs_deadline_obligation', 'u_penalty_risk', '', '3', '');\n grObl.setValue('u_owner', 'compliance_team');\n _ewmLog('u_rgs_deadline_obligation', 'u_owner', '', 'compliance_team', '');\n grObl.setValue('u_notes', 'Auto-created filing obligation for high-priority draft submission');\n _ewmLog('u_rgs_deadline_obligation', 'u_notes', '', 'Auto-created filing obligation for high-priority draft submission', '');\n var deadlineVal = current.getValue('u_regulatory_deadline');\n if (deadlineVal) {\n grObl.setValue('u_due_date', deadlineVal);\n _ewmLog('u_rgs_deadline_obligation', 'u_due_date', '', deadlineVal, '');\n }\n try {\n var rObl = grObl.insert();\n if (!rObl) { _ewmLog('','','','', 'GR insert failed on u_rgs_deadline_obligation: ' + grObl.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an audit log entry recording the creation of this submission\n var grLog = new GlideRecord('u_rgs_audit_log');\n grLog.initialize();\n grLog.setValue('u_submission', current.getValue('sys_id'));\n _ewmLog('u_rgs_audit_log', 'u_submission', '', current.getValue('sys_id'), '');\n var nowDt = new GlideDateTime().getDisplayValue();\n grLog.setValue('u_action_datetime', nowDt);\n _ewmLog('u_rgs_audit_log', 'u_action_datetime', '', nowDt, '');\n grLog.setValue('u_action_type', '1');\n _ewmLog('u_rgs_audit_log', 'u_action_type', '', '1', '');\n grLog.setValue('u_performed_by', gs.getUserName());\n _ewmLog('u_rgs_audit_log', 'u_performed_by', '', gs.getUserName(), '');\n grLog.setValue('u_previous_state', '');\n _ewmLog('u_rgs_audit_log', 'u_previous_state', '', '', '');\n grLog.setValue('u_new_state', 'Draft');\n _ewmLog('u_rgs_audit_log', 'u_new_state', '', 'Draft', '');\n grLog.setValue('u_comments', 'High-priority submission created in Draft state');\n _ewmLog('u_rgs_audit_log', 'u_comments', '', 'High-priority submission created in Draft state', '');\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed on u_rgs_audit_log: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert a submission note flagging the high-priority status for the team\n var grNote = new GlideRecord('u_rgs_submission_note');\n grNote.initialize();\n grNote.setValue('u_submission', current.getValue('sys_id'));\n _ewmLog('u_rgs_submission_note', 'u_submission', '', current.getValue('sys_id'), '');\n grNote.setValue('u_note_text', 'This submission has been created with High priority. Expedited review is recommended.');\n _ewmLog('u_rgs_submission_note', 'u_note_text', '', 'This submission has been created with High priority. Expedited review is recommended.', '');\n grNote.setValue('u_note_type', '1');\n _ewmLog('u_rgs_submission_note', 'u_note_type', '', '1', '');\n grNote.setValue('u_created_by', gs.getUserName());\n _ewmLog('u_rgs_submission_note', 'u_created_by', '', gs.getUserName(), '');\n var nowDt2 = new GlideDateTime().getDisplayValue();\n grNote.setValue('u_created_on', nowDt2);\n _ewmLog('u_rgs_submission_note', 'u_created_on', '', nowDt2, '');\n grNote.setValue('u_visible_to_regulatory_body', 'false');\n _ewmLog('u_rgs_submission_note', 'u_visible_to_regulatory_body', '', 'false', '');\n grNote.setValue('u_requires_followup', 'true');\n _ewmLog('u_rgs_submission_note', 'u_requires_followup', '', 'true', '');\n grNote.setValue('u_priority', '3');\n _ewmLog('u_rgs_submission_note', 'u_priority', '', '3', '');\n grNote.setValue('u_resolved', 'false');\n _ewmLog('u_rgs_submission_note', 'u_resolved', '', 'false', '');\n try {\n var rNote = grNote.insert();\n if (!rNote) { _ewmLog('','','','', 'GR insert failed on u_rgs_submission_note: ' + grNote.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "obligation_insert_set_priority_fields", "fires_on_table": "u_rgs_deadline_obligation", "filter_condition": "u_status=1^u_penalty_risk=3", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a high penalty-risk deadline obligation is inserted with New status,\n // update the same record to transition it to Overdue status (u_status=4),\n // assign compliance team lead, mark reminder sent, and update notes.\n\n var gr = new GlideRecord('u_rgs_deadline_obligation');\n if (gr.get(current.getUniqueValue())) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '4');\n _ewmLog('u_rgs_deadline_obligation', 'u_status', oldStatus, '4', '');\n\n var oldOwner = gr.getValue('u_owner');\n gr.setValue('u_owner', 'compliance_team_lead');\n _ewmLog('u_rgs_deadline_obligation', 'u_owner', oldOwner, 'compliance_team_lead', '');\n\n var oldOverdue = gr.getValue('u_overdue');\n gr.setValue('u_overdue', 'false');\n _ewmLog('u_rgs_deadline_obligation', 'u_overdue', oldOverdue, 'false', '');\n\n var oldReminderSent = gr.getValue('u_reminder_sent');\n gr.setValue('u_reminder_sent', 'true');\n _ewmLog('u_rgs_deadline_obligation', 'u_reminder_sent', oldReminderSent, 'true', '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'High penalty risk obligation escalated - compliance team lead assigned automatically');\n _ewmLog('u_rgs_deadline_obligation', 'u_notes', oldNotes, 'High penalty risk obligation escalated - compliance team lead assigned automatically', '');\n\n try {\n gr.update();\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "mark_overdue_obligation_high_risk", "fires_on_table": "u_rgs_deadline_obligation", "filter_condition": "u_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a deadline obligation transitions to Overdue, flag it and escalate penalty risk,\n // then insert an escalation tracking record into u_rgs_escalation_log for the next slot.\n\n // 1. Update the obligation record to set overdue flags\n var gr = new GlideRecord('u_rgs_deadline_obligation');\n if (gr.get(current.getUniqueValue())) {\n var oldOverdue = gr.getValue('u_overdue');\n gr.setValue('u_overdue', 'true');\n _ewmLog('u_rgs_deadline_obligation', 'u_overdue', oldOverdue, 'true', '');\n\n var oldPenaltyRisk = gr.getValue('u_penalty_risk');\n gr.setValue('u_penalty_risk', '3');\n _ewmLog('u_rgs_deadline_obligation', 'u_penalty_risk', oldPenaltyRisk, '3', '');\n\n var oldReminderSent = gr.getValue('u_reminder_sent');\n gr.setValue('u_reminder_sent', 'true');\n _ewmLog('u_rgs_deadline_obligation', 'u_reminder_sent', oldReminderSent, 'true', '');\n\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'OVERDUE: This obligation has exceeded its due date. Immediate action required. Penalty risk elevated to High.');\n _ewmLog('u_rgs_deadline_obligation', 'u_notes', oldNotes, 'OVERDUE: This obligation has exceeded its due date. Immediate action required. Penalty risk elevated to High.', '');\n\n try {\n gr.update();\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Insert an escalation log record so the next slot in the linear chain can fire\n var grEsc = new GlideRecord('u_rgs_escalation_log');\n grEsc.initialize();\n grEsc.setValue('u_obligation', current.getUniqueValue());\n _ewmLog('u_rgs_escalation_log', 'u_obligation', '', current.getUniqueValue(), '');\n grEsc.setValue('u_submission', current.getValue('u_submission'));\n _ewmLog('u_rgs_escalation_log', 'u_submission', '', current.getValue('u_submission'), '');\n grEsc.setValue('u_escalation_reason', 'overdue_status_change');\n _ewmLog('u_rgs_escalation_log', 'u_escalation_reason', '', 'overdue_status_change', '');\n grEsc.setValue('u_escalation_level', '2');\n _ewmLog('u_rgs_escalation_log', 'u_escalation_level', '', '2', '');\n var nowDt = new GlideDateTime().getDisplayValue();\n grEsc.setValue('u_escalated_on', nowDt);\n _ewmLog('u_rgs_escalation_log', 'u_escalated_on', '', nowDt, '');\n grEsc.setValue('u_processed', 'false');\n _ewmLog('u_rgs_escalation_log', 'u_processed', '', 'false', '');\n try {\n var rEsc = grEsc.insert();\n if (!rEsc) { _ewmLog('','','','', 'GR insert failed on u_rgs_escalation_log: ' + grEsc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "log_overdue_obligation_audit_entry", "fires_on_table": "u_rgs_escalation_log", "filter_condition": "u_escalation_reason=overdue_status_change^u_processed=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When an escalation log entry is inserted for an overdue status change,\n // create an audit log entry recording the overdue flag change.\n\n var gr = new GlideRecord('u_rgs_audit_log');\n gr.initialize();\n\n gr.setValue('u_submission', current.getValue('u_submission'));\n _ewmLog('u_rgs_audit_log', 'u_submission', '', current.getValue('u_submission'), '');\n\n gr.setValue('u_action_type', '2');\n _ewmLog('u_rgs_audit_log', 'u_action_type', '', '2', '');\n\n gr.setValue('u_field_changed', 'u_overdue');\n _ewmLog('u_rgs_audit_log', 'u_field_changed', '', 'u_overdue', '');\n\n gr.setValue('u_old_value', 'false');\n _ewmLog('u_rgs_audit_log', 'u_old_value', '', 'false', '');\n\n gr.setValue('u_new_value', 'true');\n _ewmLog('u_rgs_audit_log', 'u_new_value', '', 'true', '');\n\n var nowDt = new GlideDateTime().getDisplayValue();\n gr.setValue('u_action_datetime', nowDt);\n _ewmLog('u_rgs_audit_log', 'u_action_datetime', '', nowDt, '');\n\n gr.setValue('u_performed_by', 'system');\n _ewmLog('u_rgs_audit_log', 'u_performed_by', '', 'system', '');\n\n gr.setValue('u_comments', 'Overdue flag set to true via escalation - obligation exceeded due date');\n _ewmLog('u_rgs_audit_log', 'u_comments', '', 'Overdue flag set to true via escalation - obligation exceeded due date', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // Mark the escalation log entry as processed\n var grEsc = new GlideRecord('u_rgs_escalation_log');\n if (grEsc.get(current.getUniqueValue())) {\n var oldProcessed = grEsc.getValue('u_processed');\n grEsc.setValue('u_processed', 'true');\n _ewmLog('u_rgs_escalation_log', 'u_processed', oldProcessed, 'true', '');\n try {\n grEsc.update();\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created filing obligation for high-priority draft submission"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_note_text", "oldvalue": "", "newvalue": "This submission has been created with High priority. Expedited review is recommended."}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_title", "oldvalue": "", "newvalue": "Annual Environmental Compliance Filing 2025"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_submission", "oldvalue": "", "newvalue": "c7f6cde101bd03103e48918ce4a0a618"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_description", "oldvalue": "", "newvalue": "High-priority annual environmental compliance submission for federal review"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_status", "oldvalue": "1", "newvalue": "4"}, {"tablename": "u_rgs_audit_log", "documentkey": "87f6c12501bd03103e48918ce4a0a68f", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High-priority submission created in Draft state"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Initial draft created for expedited processing"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_due_date", "oldvalue": "", "newvalue": "2025-09-30"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_resolved", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_reminder_sent", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_past_deadline_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_owner", "oldvalue": "compliance_team", "newvalue": "compliance_team_lead"}, {"tablename": "u_rgs_audit_log", "documentkey": "87f6c12501bd03103e48918ce4a0a68f", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_created_by", "oldvalue": "", "newvalue": "admin"}, {"tablename": "u_rgs_audit_log", "documentkey": "87f6c12501bd03103e48918ce4a0a68f", "fieldname": "u_action_datetime", "oldvalue": "", "newvalue": "2026-06-30 03:03:12"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_created_on", "oldvalue": "", "newvalue": "2026-06-30 03:03:12"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_number", "oldvalue": "", "newvalue": "RGS-2025-00147"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_penalty_risk", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_regulatory_deadline", "oldvalue": "", "newvalue": "2025-09-30"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_resubmission_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_notes", "oldvalue": "Auto-created filing obligation for high-priority draft submission", "newvalue": "High penalty risk obligation escalated - compliance team lead assigned automatically"}, {"tablename": "u_rgs_audit_log", "documentkey": "87f6c12501bd03103e48918ce4a0a68f", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "admin"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_visible_to_regulatory_body", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_regulatory_body", "oldvalue": "", "newvalue": "06e68de101bd03103e48918ce4a0a6f2"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_notes", "oldvalue": "High penalty risk obligation escalated - compliance team lead assigned automatically", "newvalue": "OVERDUE: This obligation has exceeded its due date. Immediate action required. Penalty risk elevated to High."}, {"tablename": "u_rgs_audit_log", "documentkey": "87f6c12501bd03103e48918ce4a0a68f", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "Draft"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_submission", "oldvalue": "", "newvalue": "c7f6cde101bd03103e48918ce4a0a618"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_submission_date", "oldvalue": "", "newvalue": "2025-07-15"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_obligation_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_overdue", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_reminder_sent", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rgs_audit_log", "documentkey": "87f6c12501bd03103e48918ce4a0a68f", "fieldname": "u_submission", "oldvalue": "", "newvalue": "c7f6cde101bd03103e48918ce4a0a618"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_requires_followup", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_all_requirements_satisfied", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_owner", "oldvalue": "", "newvalue": "compliance_team"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "0ff6c12501bd03103e48918ce4a0a67e", "fieldname": "u_overdue", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rgs_submission_note", "documentkey": "87f6c12501bd03103e48918ce4a0a695", "fieldname": "u_note_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_submission", "documentkey": "c7f6cde101bd03103e48918ce4a0a618", "fieldname": "u_manager_approval_required", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "03f6c12501bd03103e48918ce4a0a692", "u_br_name": "mark_overdue_obligation_high_risk", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_created_by", "u_old_value": "", "u_new_value": "admin", "u_error": "", "sys_created_on": "2026-06-30 10:03:12"}, {"sys_id": "03f6cde101bd03103e48918ce4a0a61a", "u_br_name": "after_insert_draft_high_init", "u_table_name": "u_rgs_deadline_obligation", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "c7f6cde101bd03103e48918ce4a0a618", "u_error": "", "sys_created_on": "2026-06-30 10:03:12"}, {"sys_id": "07f6c12501bd03103e48918ce4a0a67a", "u_br_name": "after_insert_draft_high_init", "u_table_name": 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"0bf6c12501bd03103e48918ce4a0a687", "u_br_name": "mark_overdue_obligation_high_risk", "u_table_name": "u_rgs_escalation_log", "u_field_name": "u_obligation", "u_old_value": "", "u_new_value": "0ff6c12501bd03103e48918ce4a0a67e", "u_error": "", "sys_created_on": "2026-06-30 10:03:12"}, {"sys_id": "0bf6c12501bd03103e48918ce4a0a68b", "u_br_name": "mark_overdue_obligation_high_risk", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "c7f6cde101bd03103e48918ce4a0a618", "u_error": "", "sys_created_on": "2026-06-30 10:03:12"}, {"sys_id": "0ff6c12501bd03103e48918ce4a0a689", "u_br_name": "mark_overdue_obligation_high_risk", "u_table_name": "u_rgs_escalation_log", "u_field_name": "u_escalated_on", "u_old_value": "", "u_new_value": "2026-06-30 03:03:12", "u_error": "", "sys_created_on": "2026-06-30 10:03:12"}, {"sys_id": "0ff6c12501bd03103e48918ce4a0a68d", "u_br_name": "mark_overdue_obligation_high_risk", "u_table_name": "u_rgs_audit_log", 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\"sys_created_by\": \"admin\"}}", "schema": "{\"u_rgs_submission\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_state\": {\"type\": \"str\"}, \"u_regulatory_deadline\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_past_deadline_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_all_requirements_satisfied\": {\"type\": \"bool\"}, \"u_resubmission_count\": {\"type\": \"int\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_regulatory_body\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_jurisdiction\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_portal_url\": {\"type\": \"str\"}, 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\"str\"}, \"u_evidence_summary\": {\"type\": \"str\"}, \"u_waiver_granted\": {\"type\": \"bool\"}, \"u_waiver_reason\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_reviewer_notes\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_sort_order\": {\"type\": \"int\"}}, \"u_rgs_reviewer\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_reviewer_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_certification\": {\"type\": \"str\"}, \"u_max_concurrent_reviews\": {\"type\": \"int\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_manager_level\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_review_assignment\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_reviewer\": {\"FK\": \"u_rgs_reviewer\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_assignment_status\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_review_notes\": {\"type\": \"str\"}, \"u_issues_found\": {\"type\": \"bool\"}, \"u_issue_count\": {\"type\": \"int\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}}, \"u_rgs_supporting_document\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_date\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_size_kb\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_checksum\": {\"type\": \"str\"}}, \"u_rgs_regulatory_response\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_response_type\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}, \"u_action_deadline\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_triggers_resubmission\": {\"type\": \"bool\"}, \"u_disposition\": {\"type\": \"str\"}, \"u_internal_notes\": {\"type\": \"str\"}}, \"u_rgs_deadline_obligation\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_obligation_name\": {\"type\": \"str\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_reminder_date\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}, \"u_penalty_risk\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_audit_log\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_action_datetime\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}}, \"u_rgs_submission_note\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_created_on\": {\"type\": \"str\"}, \"u_visible_to_regulatory_body\": {\"type\": \"bool\"}, \"u_requires_followup\": {\"type\": \"bool\"}, \"u_followup_date\": {\"type\": \"str\"}, \"u_reviewer_ref\": {\"FK\": \"u_rgs_reviewer\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolved\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "set_approved_flags_and_log_state", "fires_on_table": "u_rgs_submission", "filter_condition": "u_stateCHANGESTO5^u_all_requirements_satisfied=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set priority to High on the current submission (before, self-loop) ---\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '3');\n _ewmLog('u_rgs_submission', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // --- 2. Set manager_approval_required to true (before, self-loop) ---\n var oldMgr = current.getValue('u_manager_approval_required');\n current.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_rgs_submission', 'u_manager_approval_required', oldMgr, current.getValue('u_manager_approval_required'), '');\n\n // --- 3. Update linked submission requirements: set review_status to Complete ---\n var grReq = new GlideRecord('u_rgs_submission_requirement');\n grReq.addQuery('u_submission', current.getUniqueValue());\n grReq.query();\n while (grReq.next()) {\n var oldStatus = grReq.getValue('u_review_status');\n grReq.setValue('u_review_status', '3');\n _ewmLog('u_rgs_submission_requirement', 'u_review_status', oldStatus, grReq.getValue('u_review_status'), '');\n\n var oldNotes = grReq.getValue('u_reviewer_notes');\n grReq.setValue('u_reviewer_notes', 'Auto-completed: submission approved');\n _ewmLog('u_rgs_submission_requirement', 'u_reviewer_notes', oldNotes, grReq.getValue('u_reviewer_notes'), '');\n\n try {\n var r = grReq.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grReq.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "log_and_flag_overdue_on_submit", "fires_on_table": "u_rgs_submission", "filter_condition": "u_stateCHANGESTO5^u_priority=3^u_past_deadline_flag=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert audit log entry for the state change to Submitted\n var alGr = new GlideRecord('u_rgs_audit_log');\n alGr.initialize();\n alGr.setValue('u_submission', current.getValue('u_number'));\n _ewmLog('u_rgs_audit_log', 'u_submission', '', current.getValue('u_number'), '');\n\n alGr.setValue('u_action_type', '1');\n _ewmLog('u_rgs_audit_log', 'u_action_type', '', '1', '');\n\n alGr.setValue('u_previous_state', previous.getValue('u_state'));\n _ewmLog('u_rgs_audit_log', 'u_previous_state', '', previous.getValue('u_state'), '');\n\n alGr.setValue('u_new_state', '5');\n _ewmLog('u_rgs_audit_log', 'u_new_state', '', '5', '');\n\n alGr.setValue('u_comments', 'High-priority submission filed past deadline');\n _ewmLog('u_rgs_audit_log', 'u_comments', '', 'High-priority submission filed past deadline', '');\n\n try {\n var insertResult = alGr.insert();\n if (!insertResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + alGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update deadline obligations to overdue with high penalty risk\n var doGr = new GlideRecord('u_rgs_deadline_obligation');\n doGr.addQuery('u_submission', current.getUniqueValue());\n doGr.query();\n while (doGr.next()) {\n var oldOverdue = doGr.getValue('u_overdue');\n doGr.setValue('u_overdue', 'true');\n _ewmLog('u_rgs_deadline_obligation', 'u_overdue', oldOverdue, doGr.getValue('u_overdue'), '');\n\n var oldPenaltyRisk = doGr.getValue('u_penalty_risk');\n doGr.setValue('u_penalty_risk', '3');\n _ewmLog('u_rgs_deadline_obligation', 'u_penalty_risk', oldPenaltyRisk, doGr.getValue('u_penalty_risk'), '');\n\n try {\n var updResult = doGr.update();\n if (!updResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + doGr.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n})(current, previous);"}, {"name": "after_critical_submitted_past_deadline", "fires_on_table": "u_rgs_submission", "filter_condition": "u_stateCHANGESTO5^u_priority=3^u_past_deadline_flag=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all review assignments for this submission to Completed/Approved\n var ra = new GlideRecord('u_rgs_review_assignment');\n ra.addQuery('u_submission', current.getUniqueValue());\n ra.query();\n while (ra.next()) {\n var oldStatus = ra.getValue('u_assignment_status');\n ra.setValue('u_assignment_status', '3');\n _ewmLog('u_rgs_review_assignment', 'u_assignment_status', oldStatus, ra.getValue('u_assignment_status'), '');\n\n var oldOutcome = ra.getValue('u_review_outcome');\n ra.setValue('u_review_outcome', '1');\n _ewmLog('u_rgs_review_assignment', 'u_review_outcome', oldOutcome, ra.getValue('u_review_outcome'), '');\n\n var oldNotes = ra.getValue('u_review_notes');\n ra.setValue('u_review_notes', 'Auto-completed: high-priority submission past deadline formally submitted');\n _ewmLog('u_rgs_review_assignment', 'u_review_notes', oldNotes, ra.getValue('u_review_notes'), '');\n\n try {\n var rResult = ra.update();\n if (!rResult) {\n _ewmLog('', '', '', '', 'GR update failed on u_rgs_review_assignment: ' + ra.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Insert a submission note documenting the high-priority past-deadline submission\n var sn = new GlideRecord('u_rgs_submission_note');\n sn.initialize();\n sn.setValue('u_submission', current.getUniqueValue());\n _ewmLog('u_rgs_submission_note', 'u_submission', '', current.getUniqueValue(), '');\n\n sn.setValue('u_note_text', 'High-priority submission past regulatory deadline has been formally submitted. All review assignments auto-completed.');\n _ewmLog('u_rgs_submission_note', 'u_note_text', '', sn.getValue('u_note_text'), '');\n\n sn.setValue('u_note_type', '4');\n _ewmLog('u_rgs_submission_note', 'u_note_type', '', '4', '');\n\n try {\n var insResult = sn.insert();\n if (!insResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_rgs_submission_note: ' + sn.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "create_deadline_on_high_pri_submit", "fires_on_table": "u_rgs_submission", "filter_condition": "u_stateCHANGESTO5^u_priority=3", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_rgs_deadline_obligation');\n gr.initialize();\n gr.setValue('u_submission', current.getUniqueValue());\n _ewmLog('u_rgs_deadline_obligation', 'u_submission', '', current.getUniqueValue(), '');\n\n gr.setValue('u_obligation_type', '1');\n _ewmLog('u_rgs_deadline_obligation', 'u_obligation_type', '', '1', '');\n\n gr.setValue('u_status', '1');\n _ewmLog('u_rgs_deadline_obligation', 'u_status', '', '1', '');\n\n gr.setValue('u_penalty_risk', '3');\n _ewmLog('u_rgs_deadline_obligation', 'u_penalty_risk', '', '3', '');\n\n gr.setValue('u_owner', 'compliance_team');\n _ewmLog('u_rgs_deadline_obligation', 'u_owner', '', 'compliance_team', '');\n\n gr.setValue('u_notes', 'Auto-created filing obligation for high-priority submitted submission ' + current.getValue('u_number'));\n _ewmLog('u_rgs_deadline_obligation', 'u_notes', '', 'Auto-created filing obligation for high-priority submitted submission ' + current.getValue('u_number'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n})(current, previous);"}, {"name": "init_high_pri_submission_defaults", "fires_on_table": "u_rgs_submission", "filter_condition": "u_stateCHANGESTO5^u_priority=3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the current submission (before update, self-loop) ---\n\n // Set manager_approval_required to true for high-priority submissions\n var oldMar = current.getValue('u_manager_approval_required');\n current.setValue('u_manager_approval_required', 'true');\n _ewmLog('u_rgs_submission', 'u_manager_approval_required', oldMar, current.getValue('u_manager_approval_required'), '');\n\n // Set resubmission_count to 0\n var oldRc = current.getValue('u_resubmission_count');\n current.setValue('u_resubmission_count', '0');\n _ewmLog('u_rgs_submission', 'u_resubmission_count', oldRc, current.getValue('u_resubmission_count'), '');\n\n // Append initialization note to u_notes\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'High-priority submission initialized. Manager approval will be required.');\n _ewmLog('u_rgs_submission', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- 2. Insert an audit log entry for the submission state change ---\n var gr = new GlideRecord('u_rgs_audit_log');\n gr.initialize();\n gr.setValue('u_submission', current.getUniqueValue());\n _ewmLog('u_rgs_audit_log', 'u_submission', '', current.getUniqueValue(), '');\n\n gr.setValue('u_action_type', '1');\n _ewmLog('u_rgs_audit_log', 'u_action_type', '', '1', '');\n\n gr.setValue('u_performed_by', 'system');\n _ewmLog('u_rgs_audit_log', 'u_performed_by', '', 'system', '');\n\n gr.setValue('u_previous_state', previous.getValue('u_state'));\n _ewmLog('u_rgs_audit_log', 'u_previous_state', '', previous.getValue('u_state'), '');\n\n gr.setValue('u_new_state', '5');\n _ewmLog('u_rgs_audit_log', 'u_new_state', '', '5', '');\n\n gr.setValue('u_comments', 'High-priority submission transitioned to Submitted state with manager approval required.');\n _ewmLog('u_rgs_audit_log', 'u_comments', '', 'High-priority submission transitioned to Submitted state with manager approval required.', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_rgs_audit_log", "documentkey": "cba19da5013143103e48918ce4a0a6e7", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_audit_log", "documentkey": "43a19da5013143103e48918ce4a0a6ef", "fieldname": "u_submission", "oldvalue": "", "newvalue": "RGS0009001"}, {"tablename": "u_rgs_submission_note", "documentkey": "c3a19da5013143103e48918ce4a0a6eb", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_rgs_submission", "documentkey": "b591d9a5013143103e48918ce4a0a6a0", "fieldname": "u_manager_approval_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rgs_submission_note", "documentkey": "c3a19da5013143103e48918ce4a0a6eb", "fieldname": "u_resolved", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_audit_log", "documentkey": "cba19da5013143103e48918ce4a0a6e7", "fieldname": "u_submission", "oldvalue": "", "newvalue": "b591d9a5013143103e48918ce4a0a6a0"}, {"tablename": "u_rgs_audit_log", "documentkey": "43a19da5013143103e48918ce4a0a6ef", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High-priority submission filed past deadline"}, {"tablename": "u_rgs_submission_note", "documentkey": "c3a19da5013143103e48918ce4a0a6eb", "fieldname": "u_submission", "oldvalue": "", "newvalue": "b591d9a5013143103e48918ce4a0a6a0"}, {"tablename": "u_rgs_submission", "documentkey": "b591d9a5013143103e48918ce4a0a6a0", "fieldname": "u_state", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_rgs_audit_log", "documentkey": "cba19da5013143103e48918ce4a0a6e7", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High-priority submission transitioned to Submitted state with manager approval required."}, {"tablename": "u_rgs_audit_log", "documentkey": "43a19da5013143103e48918ce4a0a6ef", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_submission_note", "documentkey": "c3a19da5013143103e48918ce4a0a6eb", "fieldname": "u_visible_to_regulatory_body", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_audit_log", "documentkey": "43a19da5013143103e48918ce4a0a6ef", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_rgs_submission_note", "documentkey": "c3a19da5013143103e48918ce4a0a6eb", "fieldname": "u_note_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_rgs_audit_log", "documentkey": "cba19da5013143103e48918ce4a0a6e7", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_submission", "documentkey": "b591d9a5013143103e48918ce4a0a6a0", "fieldname": "u_priority", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_rgs_audit_log", "documentkey": "cba19da5013143103e48918ce4a0a6e7", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_rgs_audit_log", "documentkey": "43a19da5013143103e48918ce4a0a6ef", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_submission_note", "documentkey": "c3a19da5013143103e48918ce4a0a6eb", "fieldname": "u_requires_followup", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_submission", "documentkey": "b591d9a5013143103e48918ce4a0a6a0", "fieldname": "u_notes", "oldvalue": "Initial draft notes", "newvalue": "High-priority submission initialized. Manager approval will be required."}, {"tablename": "u_rgs_submission_note", "documentkey": "c3a19da5013143103e48918ce4a0a6eb", "fieldname": "u_note_text", "oldvalue": "", "newvalue": "High-priority submission past regulatory deadline has been formally submitted. All review assignments auto-completed."}, {"tablename": "u_rgs_audit_log", "documentkey": "cba19da5013143103e48918ce4a0a6e7", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_rgs_submission", "documentkey": "b591d9a5013143103e48918ce4a0a6a0", "fieldname": "u_resubmission_count", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "c3a19da5013143103e48918ce4a0a6f3", "fieldname": "u_owner", "oldvalue": "", "newvalue": "compliance_team"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "c3a19da5013143103e48918ce4a0a6f3", "fieldname": "u_submission", "oldvalue": "", "newvalue": "b591d9a5013143103e48918ce4a0a6a0"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "c3a19da5013143103e48918ce4a0a6f3", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created filing obligation for high-priority submitted submission RGS0009001"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "c3a19da5013143103e48918ce4a0a6f3", "fieldname": "u_reminder_sent", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "c3a19da5013143103e48918ce4a0a6f3", "fieldname": "u_penalty_risk", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "c3a19da5013143103e48918ce4a0a6f3", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "c3a19da5013143103e48918ce4a0a6f3", "fieldname": "u_obligation_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_deadline_obligation", "documentkey": "c3a19da5013143103e48918ce4a0a6f3", "fieldname": "u_overdue", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "07a19da5013143103e48918ce4a0a6ec", "u_br_name": "log_and_flag_overdue_on_submit", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "RGS0009001", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "0ba19da5013143103e48918ce4a0a6e9", "u_br_name": "after_critical_submitted_past_deadline", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "b591d9a5013143103e48918ce4a0a6a0", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "0ba19da5013143103e48918ce4a0a6ee", "u_br_name": "log_and_flag_overdue_on_submit", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "High-priority submission filed past deadline", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "0ba19da5013143103e48918ce4a0a6f1", "u_br_name": "create_deadline_on_high_pri_submit", "u_table_name": "u_rgs_deadline_obligation", "u_field_name": "u_penalty_risk", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "32a19da5013143103e48918ce4a0a6e6", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "32a1d9a5013143103e48918ce4a0a6ba", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_submission", "u_field_name": "u_manager_approval_required", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "36a1d9a5013143103e48918ce4a0a6b8", "u_br_name": "set_approved_flags_and_log_state", "u_table_name": "u_rgs_submission", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "36a1d9a5013143103e48918ce4a0a6b9", "u_br_name": "set_approved_flags_and_log_state", "u_table_name": "u_rgs_submission", "u_field_name": "u_manager_approval_required", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "43a19da5013143103e48918ce4a0a6ea", "u_br_name": "after_critical_submitted_past_deadline", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_note_text", "u_old_value": "", "u_new_value": "High-priority submission past regulatory deadline has been formally submitted. All review assignments auto-completed.", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "43a19da5013143103e48918ce4a0a6f2", "u_br_name": "create_deadline_on_high_pri_submit", "u_table_name": "u_rgs_deadline_obligation", "u_field_name": "u_owner", "u_old_value": "", "u_new_value": "compliance_team", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "4fa19da5013143103e48918ce4a0a6ec", "u_br_name": "log_and_flag_overdue_on_submit", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "4fa19da5013143103e48918ce4a0a6ef", "u_br_name": "create_deadline_on_high_pri_submit", "u_table_name": "u_rgs_deadline_obligation", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "b591d9a5013143103e48918ce4a0a6a0", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "76a19da5013143103e48918ce4a0a6e4", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "b591d9a5013143103e48918ce4a0a6a0", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "7aa19da5013143103e48918ce4a0a6e6", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "83a19da5013143103e48918ce4a0a6e7", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "High-priority submission transitioned to Submitted state with manager approval required.", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "87a19da5013143103e48918ce4a0a6ed", "u_br_name": "log_and_flag_overdue_on_submit", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "87a19da5013143103e48918ce4a0a6f0", "u_br_name": "create_deadline_on_high_pri_submit", "u_table_name": "u_rgs_deadline_obligation", "u_field_name": "u_obligation_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "8ba19da5013143103e48918ce4a0a6ea", "u_br_name": "after_critical_submitted_past_deadline", "u_table_name": "u_rgs_submission_note", "u_field_name": "u_note_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "8ba19da5013143103e48918ce4a0a6f2", "u_br_name": "create_deadline_on_high_pri_submit", "u_table_name": "u_rgs_deadline_obligation", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-created filing obligation for high-priority submitted submission RGS0009001", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "baa1d9a5013143103e48918ce4a0a6ba", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_submission", "u_field_name": "u_resubmission_count", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "bea19da5013143103e48918ce4a0a6e4", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "cfa19da5013143103e48918ce4a0a6ed", "u_br_name": "log_and_flag_overdue_on_submit", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "cfa19da5013143103e48918ce4a0a6f0", "u_br_name": "create_deadline_on_high_pri_submit", "u_table_name": "u_rgs_deadline_obligation", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "f6a19da5013143103e48918ce4a0a6e5", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}, {"sys_id": "faa19da5013143103e48918ce4a0a6e3", "u_br_name": "init_high_pri_submission_defaults", "u_table_name": "u_rgs_submission", "u_field_name": "u_notes", "u_old_value": "Initial draft notes", "u_new_value": "High-priority submission initialized. Manager approval will be required.", "u_error": "", "sys_created_on": "2026-06-30 10:49:53"}], "metadata": "{\"domain\": \"regulatory_submission_tracking\", \"primary_table\": \"u_rgs_submission\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 31}"} {"tool_name": "update_rgs_submission", "parameters": "{\"table_name\": \"u_rgs_submission\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\", \"u_all_requirements_satisfied\": \"true\"}}", "seed_data": "{\"u_all_requirements_satisfied\": \"true\", \"u_notes\": \"All requirements verified by compliance team\", \"u_regulatory_body\": \"666f592501f143103e48918ce4a0a6b7\", \"u_number\": \"RGS0010001\", \"u_submission_date\": \"2025-01-15\", \"u_closed_date\": \"\", \"u_manager_approval_required\": \"true\", \"u_state\": \"4\", \"u_title\": \"Annual Safety Data Submission 2024\", \"sys_mod_count\": \"1\", \"u_regulatory_deadline\": \"2025-03-31\", \"sys_updated_on\": \"2026-06-30 11:50:17\", \"sys_tags\": \"\", \"u_priority\": \"3\", \"sys_id\": \"6a6f992501f143103e48918ce4a0a62d\", \"u_description\": \"Annual safety data regulatory submission for FDA review\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_past_deadline_flag\": \"false\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\"}", "supporting_data": "{\"reg_body\": {\"u_name\": \"Federal Drug Administration Test\", \"u_code\": \"FDA-TEST-001\", \"sys_mod_count\": \"0\", \"u_jurisdiction\": \"United States\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"sys_tags\": \"\", \"u_submission_format\": \"1\", \"sys_id\": \"666f592501f143103e48918ce4a0a6b7\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_active\": \"true\", \"u_primary_contact_email\": \"jane.smith@fda-test.gov\", \"u_standard_response_days\": \"30\", \"u_body_type\": \"1\", \"u_portal_url\": \"https://portal.fda-test.gov\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Smith\", \"u_region\": \"North America\"}, \"compliance_req\": {\"u_name\": \"Annual Safety Data Report\", \"u_regulatory_body\": \"666f592501f143103e48918ce4a0a6b7\", \"u_effective_date\": \"2024-01-01\", \"u_requirement_code\": \"ASDR-2024-01\", \"sys_mod_count\": \"0\", \"u_reference_regulation\": \"CFR 21 Part 314\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"sys_tags\": \"\", \"u_penalty_description\": \"Fine up to $500,000\", \"u_guidance_notes\": \"Must include all adverse event data\", \"u_category\": \"3\", \"sys_id\": \"226f592501f143103e48918ce4a0a6db\", \"u_description\": \"Requirement to submit annual safety data report\", \"sys_updated_by\": \"admin\", \"u_mandatory\": \"true\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_active\": \"true\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\"}, \"submission_seed\": {\"u_all_requirements_satisfied\": \"true\", \"u_notes\": \"All requirements verified by compliance team\", \"u_regulatory_body\": \"666f592501f143103e48918ce4a0a6b7\", \"u_number\": \"RGS0010001\", \"u_submission_date\": \"2025-01-15\", \"u_closed_date\": \"\", \"u_manager_approval_required\": \"true\", \"u_state\": \"3\", \"u_title\": \"Annual Safety Data Submission 2024\", \"sys_mod_count\": \"0\", \"u_regulatory_deadline\": \"2025-03-31\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"sys_tags\": \"\", \"u_priority\": \"3\", \"sys_id\": \"a26f592501f143103e48918ce4a0a6f5\", \"u_description\": \"Annual safety data regulatory submission for FDA review\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_past_deadline_flag\": \"false\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\"}, \"sub_req_1\": {\"u_compliance_requirement\": \"226f592501f143103e48918ce4a0a6db\", \"u_due_date\": \"2025-02-28\", \"sys_mod_count\": \"0\", \"u_sort_order\": \"1\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"u_evidence_summary\": \"Safety data collected and verified\", \"sys_tags\": \"\", \"u_satisfaction_date\": \"2024-12-01\", \"sys_id\": \"a66f592501f143103e48918ce4a0a6de\", \"u_reviewer_notes\": \"Under review by compliance team\", \"u_satisfied\": \"false\", \"sys_updated_by\": \"admin\", \"u_submission\": \"a26f592501f143103e48918ce4a0a6f5\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_satisfied_by\": \"compliance_analyst_01\", \"u_review_status\": \"2\", \"u_waiver_granted\": \"false\", \"u_waiver_reason\": \"\", \"sys_created_by\": \"admin\"}, \"reviewer_1\": {\"u_name\": \"Dr. Robert Chen\", \"u_notes\": \"Senior reviewer with 10 years experience\", \"u_department\": \"Regulatory Affairs\", \"u_manager_level\": \"false\", \"u_reviewer_type\": \"1\", \"u_email\": \"robert.chen@example.com\", \"sys_mod_count\": \"0\", \"u_max_concurrent_reviews\": \"5\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"sys_tags\": \"\", \"sys_id\": \"6a6f592501f143103e48918ce4a0a6f8\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_active\": \"true\", \"u_certification\": \"Certified Regulatory Compliance Professional\", \"u_specialization\": \"Drug Safety\", \"sys_created_by\": \"admin\"}, \"review_assign_1\": {\"u_assigned_date\": \"2025-01-10 09:00:00\", \"u_due_date\": \"2025-02-15\", \"u_issue_count\": \"0\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"u_reviewer\": \"6a6f592501f143103e48918ce4a0a6f8\", \"sys_tags\": \"\", \"u_issues_found\": \"false\", \"u_escalation_reason\": \"\", \"sys_id\": \"aa6f592501f143103e48918ce4a0a6e1\", \"sys_updated_by\": \"admin\", \"u_submission\": \"a26f592501f143103e48918ce4a0a6f5\", \"u_escalated\": \"false\", \"u_review_outcome\": \"1\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_assignment_status\": \"2\", \"u_review_notes\": \"Reviewing safety data completeness\", \"sys_created_by\": \"admin\"}, \"support_doc_1\": {\"u_file_size_kb\": \"2048.5\", \"u_document_type\": \"1\", \"u_upload_date\": \"2025-01-08 14:30:00\", \"u_version\": \"0.9-DRAFT\", \"u_confidential\": \"true\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"sys_tags\": \"\", \"sys_id\": \"a26f992501f143103e48918ce4a0a623\", \"u_description\": \"Draft adverse event summary for annual safety report\", \"u_document_name\": \"Confidential Adverse Event Summary 2024\", \"sys_updated_by\": \"admin\", \"u_submission\": \"a26f592501f143103e48918ce4a0a6f5\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_uploaded_by\": \"compliance_analyst_01\", \"u_status\": \"1\", \"u_checksum\": \"abc123draft\", \"u_expiry_date\": \"2026-01-08\", \"sys_created_by\": \"admin\"}, \"deadline_obl_1\": {\"u_notes\": \"Primary filing deadline for annual safety data\", \"u_owner\": \"regulatory_manager_01\", \"u_due_date\": \"2025-03-31\", \"u_penalty_risk\": \"2\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"sys_tags\": \"\", \"u_obligation_type\": \"1\", \"sys_id\": \"2a6f992501f143103e48918ce4a0a626\", \"sys_updated_by\": \"admin\", \"u_submission\": \"a26f592501f143103e48918ce4a0a6f5\", \"u_reminder_sent\": \"false\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_reminder_date\": \"2025-03-01\", \"u_status\": \"2\", \"u_obligation_name\": \"Initial Filing Deadline\", \"u_overdue\": \"false\", \"sys_created_by\": \"admin\"}, \"deadline_obl_2\": {\"u_notes\": \"Supplemental audit obligation pending review\", \"u_owner\": \"audit_lead_01\", \"u_due_date\": \"2025-06-30\", \"u_penalty_risk\": \"1\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 11:49:56\", \"sys_tags\": \"\", \"u_obligation_type\": \"2\", \"sys_id\": \"6e6f992501f143103e48918ce4a0a629\", \"sys_updated_by\": \"admin\", \"u_submission\": \"a26f592501f143103e48918ce4a0a6f5\", \"u_reminder_sent\": \"false\", \"sys_created_on\": \"2026-06-30 11:49:56\", \"u_reminder_date\": \"2025-06-01\", \"u_status\": \"1\", \"u_obligation_name\": \"Supplemental Audit Obligation\", \"u_overdue\": \"false\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_rgs_submission\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_state\": {\"type\": \"str\"}, \"u_regulatory_deadline\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_past_deadline_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_all_requirements_satisfied\": {\"type\": \"bool\"}, \"u_resubmission_count\": {\"type\": \"int\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_regulatory_body\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_jurisdiction\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_portal_url\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_standard_response_days\": {\"type\": \"int\"}, \"u_submission_format\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}}, \"u_rgs_compliance_requirement\": {\"u_name\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_requirement_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_mandatory\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_reference_regulation\": {\"type\": \"str\"}, \"u_penalty_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_guidance_notes\": {\"type\": \"str\"}}, \"u_rgs_submission_requirement\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_compliance_requirement\": {\"FK\": \"u_rgs_compliance_requirement\"}, \"u_satisfied\": {\"type\": \"bool\"}, \"u_satisfaction_date\": {\"type\": \"str\"}, \"u_satisfied_by\": {\"type\": \"str\"}, \"u_evidence_summary\": {\"type\": \"str\"}, \"u_waiver_granted\": {\"type\": \"bool\"}, \"u_waiver_reason\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_reviewer_notes\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_sort_order\": {\"type\": \"int\"}}, \"u_rgs_reviewer\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_reviewer_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_certification\": {\"type\": \"str\"}, \"u_max_concurrent_reviews\": {\"type\": \"int\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_manager_level\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_review_assignment\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_reviewer\": {\"FK\": \"u_rgs_reviewer\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_assignment_status\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_review_notes\": {\"type\": \"str\"}, \"u_issues_found\": {\"type\": \"bool\"}, \"u_issue_count\": {\"type\": \"int\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}}, \"u_rgs_supporting_document\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_date\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_size_kb\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_checksum\": {\"type\": \"str\"}}, \"u_rgs_regulatory_response\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_response_type\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}, \"u_action_deadline\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_triggers_resubmission\": {\"type\": \"bool\"}, \"u_disposition\": {\"type\": \"str\"}, \"u_internal_notes\": {\"type\": \"str\"}}, \"u_rgs_deadline_obligation\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_obligation_name\": {\"type\": \"str\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_reminder_date\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}, \"u_penalty_risk\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_audit_log\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_action_datetime\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}}, \"u_rgs_submission_note\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_created_on\": {\"type\": \"str\"}, \"u_visible_to_regulatory_body\": {\"type\": \"bool\"}, \"u_requires_followup\": {\"type\": \"bool\"}, \"u_followup_date\": {\"type\": \"str\"}, \"u_reviewer_ref\": {\"FK\": \"u_rgs_reviewer\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolved\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "sub_approved_log_and_update_reqs", "fires_on_table": "u_rgs_submission", "filter_condition": "u_stateCHANGESTO4^u_all_requirements_satisfied=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry recording the state change to Approved\n var auditGr = new GlideRecord('u_rgs_audit_log');\n auditGr.initialize();\n auditGr.setValue('u_submission', current.getValue('u_number'));\n _ewmLog('u_rgs_audit_log', 'u_submission', '', current.getValue('u_number'), '');\n auditGr.setValue('u_action_type', '1');\n _ewmLog('u_rgs_audit_log', 'u_action_type', '', '1', '');\n auditGr.setValue('u_previous_state', previous.getValue('u_state') || '');\n _ewmLog('u_rgs_audit_log', 'u_previous_state', '', previous.getValue('u_state') || '', '');\n auditGr.setValue('u_new_state', '4');\n _ewmLog('u_rgs_audit_log', 'u_new_state', '', '4', '');\n auditGr.setValue('u_performed_by', gs.getUserName());\n _ewmLog('u_rgs_audit_log', 'u_performed_by', '', gs.getUserName(), '');\n auditGr.setValue('u_action_datetime', new GlideDateTime().getDisplayValue());\n _ewmLog('u_rgs_audit_log', 'u_action_datetime', '', new GlideDateTime().getDisplayValue(), '');\n auditGr.setValue('u_comments', 'Submission approved with all requirements satisfied');\n _ewmLog('u_rgs_audit_log', 'u_comments', '', 'Submission approved with all requirements satisfied', '');\n try {\n var auditResult = auditGr.insert();\n if (!auditResult) { _ewmLog('','','','', 'GR insert failed: ' + auditGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update all linked submission requirements to review_status = Complete\n var reqGr = new GlideRecord('u_rgs_submission_requirement');\n reqGr.addQuery('u_submission', current.getUniqueValue());\n reqGr.query();\n while (reqGr.next()) {\n var oldStatus = reqGr.getValue('u_review_status');\n reqGr.setValue('u_review_status', '3');\n _ewmLog('u_rgs_submission_requirement', 'u_review_status', oldStatus, reqGr.getValue('u_review_status'), '');\n\n var oldNotes = reqGr.getValue('u_reviewer_notes');\n reqGr.setValue('u_reviewer_notes', 'Auto-completed upon submission approval');\n _ewmLog('u_rgs_submission_requirement', 'u_reviewer_notes', oldNotes, reqGr.getValue('u_reviewer_notes'), '');\n\n var oldSatDate = reqGr.getValue('u_satisfaction_date');\n var todayStr = new GlideDateTime().getDate().getDisplayValue();\n reqGr.setValue('u_satisfaction_date', todayStr);\n _ewmLog('u_rgs_submission_requirement', 'u_satisfaction_date', oldSatDate, reqGr.getValue('u_satisfaction_date'), '');\n\n try {\n var reqResult = reqGr.update();\n if (!reqResult) { _ewmLog('','','','', 'GR update failed: ' + reqGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "req_complete_mark_satisfied_cascade", "fires_on_table": "u_rgs_submission_requirement", "filter_condition": "u_review_statusCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set u_satisfied to true on the current submission requirement\n var oldSatisfied = current.getValue('u_satisfied');\n current.setValue('u_satisfied', 'true');\n _ewmLog('u_rgs_submission_requirement', 'u_satisfied', oldSatisfied, current.getValue('u_satisfied'), '');\n\n var submissionSysId = current.getValue('u_submission');\n\n // 2. Update related review assignments to Completed status\n var grRA = new GlideRecord('u_rgs_review_assignment');\n grRA.addQuery('u_submission', submissionSysId);\n grRA.addQuery('u_assignment_status', '2'); // In Progress\n grRA.query();\n while (grRA.next()) {\n var oldStatus = grRA.getValue('u_assignment_status');\n grRA.setValue('u_assignment_status', '3');\n _ewmLog('u_rgs_review_assignment', 'u_assignment_status', oldStatus, grRA.getValue('u_assignment_status'), '');\n try {\n var r1 = grRA.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grRA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update related deadline obligations to Completed status\n var grDO = new GlideRecord('u_rgs_deadline_obligation');\n grDO.addQuery('u_submission', submissionSysId);\n grDO.addQuery('u_status', '2'); // In Progress\n grDO.query();\n while (grDO.next()) {\n var oldDOStatus = grDO.getValue('u_status');\n grDO.setValue('u_status', '3');\n _ewmLog('u_rgs_deadline_obligation', 'u_status', oldDOStatus, grDO.getValue('u_status'), '');\n try {\n var r2 = grDO.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDO.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "review_complete_finalize_docs_audit", "fires_on_table": "u_rgs_review_assignment", "filter_condition": "u_assignment_statusCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry recording the review completion\n var auditGr = new GlideRecord('u_rgs_audit_log');\n auditGr.initialize();\n auditGr.setValue('u_submission', current.getValue('u_submission'));\n _ewmLog('u_rgs_audit_log', 'u_submission', '', current.getValue('u_submission'), '');\n auditGr.setValue('u_action_type', '4');\n _ewmLog('u_rgs_audit_log', 'u_action_type', '', '4', '');\n auditGr.setValue('u_comments', 'Review assignment completed for reviewer ' + current.getValue('u_reviewer'));\n _ewmLog('u_rgs_audit_log', 'u_comments', '', 'Review assignment completed for reviewer ' + current.getValue('u_reviewer'), '');\n try {\n var auditResult = auditGr.insert();\n if (!auditResult) { _ewmLog('','','','', 'GR insert failed: ' + auditGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update all supporting documents for this submission to Final status and mark not confidential\n var docGr = new GlideRecord('u_rgs_supporting_document');\n docGr.addQuery('u_submission', current.getValue('u_submission'));\n docGr.addQuery('u_status', '1');\n docGr.query();\n while (docGr.next()) {\n var oldStatus = docGr.getValue('u_status');\n docGr.setValue('u_status', '2');\n _ewmLog('u_rgs_supporting_document', 'u_status', oldStatus, docGr.getValue('u_status'), '');\n var oldDesc = docGr.getValue('u_description');\n docGr.setValue('u_description', 'Finalized after review completion');\n _ewmLog('u_rgs_supporting_document', 'u_description', oldDesc, docGr.getValue('u_description'), '');\n try {\n var docResult = docGr.update();\n if (!docResult) { _ewmLog('','','','', 'GR update failed: ' + docGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "doc_final_confidential_stamp_note", "fires_on_table": "u_rgs_supporting_document", "filter_condition": "u_statusCHANGESTO2^u_confidential=true^u_document_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Stamp the supporting document with a checksum and description update (before-BR on fires_on_table)\n var oldChecksum = current.getValue('u_checksum');\n current.setValue('u_checksum', 'CONF-FINAL-VERIFIED');\n _ewmLog('u_rgs_supporting_document', 'u_checksum', oldChecksum, current.getValue('u_checksum'), '');\n\n var oldVersion = current.getValue('u_version');\n current.setValue('u_version', 'FINAL-1.0');\n _ewmLog('u_rgs_supporting_document', 'u_version', oldVersion, current.getValue('u_version'), '');\n\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Confidential evidence document finalized for regulatory submission');\n _ewmLog('u_rgs_supporting_document', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n // 2. Insert a submission note to flag the confidential document finalization\n var gr = new GlideRecord('u_rgs_submission_note');\n gr.initialize();\n gr.setValue('u_submission', current.getValue('u_submission'));\n _ewmLog('u_rgs_submission_note', 'u_submission', '', current.getValue('u_submission'), '');\n\n gr.setValue('u_note_text', 'Confidential evidence document ' + current.getValue('u_document_name') + ' has been finalized and verified');\n _ewmLog('u_rgs_submission_note', 'u_note_text', '', gr.getValue('u_note_text'), '');\n\n gr.setValue('u_note_type', '4');\n _ewmLog('u_rgs_submission_note', 'u_note_type', '', '4', '');\n\n gr.setValue('u_created_by', 'system_br_doc_final');\n _ewmLog('u_rgs_submission_note', 'u_created_by', '', 'system_br_doc_final', '');\n\n gr.setValue('u_requires_followup', 'true');\n _ewmLog('u_rgs_submission_note', 'u_requires_followup', '', 'true', '');\n\n gr.setValue('u_priority', '3');\n _ewmLog('u_rgs_submission_note', 'u_priority', '', '3', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "escalation_note_init_deadline_flag", "fires_on_table": "u_rgs_submission_note", "filter_condition": "u_note_type=4^u_requires_followup=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // --- Self-loop: set defaults on the new submission note ---\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '3');\n _ewmLog('u_rgs_submission_note', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n var oldVisible = current.getValue('u_visible_to_regulatory_body');\n current.setValue('u_visible_to_regulatory_body', 'false');\n _ewmLog('u_rgs_submission_note', 'u_visible_to_regulatory_body', oldVisible, current.getValue('u_visible_to_regulatory_body'), '');\n\n var oldResolved = current.getValue('u_resolved');\n current.setValue('u_resolved', 'false');\n _ewmLog('u_rgs_submission_note', 'u_resolved', oldResolved, current.getValue('u_resolved'), '');\n\n // --- Update related deadline obligations to flag high penalty risk ---\n var submissionRef = current.getValue('u_submission');\n if (submissionRef) {\n var grDO = new GlideRecord('u_rgs_deadline_obligation');\n grDO.addQuery('u_submission', submissionRef);\n grDO.addQuery('u_status', '!=', '3');\n grDO.query();\n while (grDO.next()) {\n var oldRisk = grDO.getValue('u_penalty_risk');\n grDO.setValue('u_penalty_risk', '3');\n _ewmLog('u_rgs_deadline_obligation', 'u_penalty_risk', oldRisk, grDO.getValue('u_penalty_risk'), '');\n\n var oldReminder = grDO.getValue('u_reminder_sent');\n grDO.setValue('u_reminder_sent', 'true');\n _ewmLog('u_rgs_deadline_obligation', 'u_reminder_sent', oldReminder, grDO.getValue('u_reminder_sent'), '');\n\n try {\n var r = grDO.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grDO.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "mark_overdue_high_penalty_obligation", "fires_on_table": "u_rgs_deadline_obligation", "filter_condition": "u_penalty_riskCHANGESTO3^u_reminder_sent=true^u_ownerISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When a deadline obligation is flagged as high penalty risk and reminder has been sent,\n // mark it overdue, set status to Overdue, update notes, and set overdue flag\n\n var oldOverdue = current.getValue('u_overdue');\n current.setValue('u_overdue', 'true');\n _ewmLog('u_rgs_deadline_obligation', 'u_overdue', oldOverdue, current.getValue('u_overdue'), '');\n\n var oldStatus = current.getValue('u_status');\n current.setValue('u_status', '4');\n _ewmLog('u_rgs_deadline_obligation', 'u_status', oldStatus, current.getValue('u_status'), '');\n\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Auto-flagged overdue due to high penalty risk with reminder sent');\n _ewmLog('u_rgs_deadline_obligation', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n var oldObligationType = current.getValue('u_obligation_type');\n current.setValue('u_obligation_type', '4');\n _ewmLog('u_rgs_deadline_obligation', 'u_obligation_type', oldObligationType, current.getValue('u_obligation_type'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_rgs_audit_log", "documentkey": "2b7f9d2501f143103e48918ce4a0a69e", "fieldname": "u_action_datetime", "oldvalue": "", "newvalue": "2026-06-30 04:50:17"}, {"tablename": "u_rgs_audit_log", "documentkey": "2b7f9d2501f143103e48918ce4a0a69e", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "admin"}, {"tablename": "u_rgs_audit_log", "documentkey": "2b7f9d2501f143103e48918ce4a0a69e", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_rgs_audit_log", "documentkey": "2b7f9d2501f143103e48918ce4a0a69e", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rgs_audit_log", "documentkey": "2b7f9d2501f143103e48918ce4a0a69e", "fieldname": "u_submission", "oldvalue": "", "newvalue": "RGS0010001"}, {"tablename": "u_rgs_submission", "documentkey": "6a6f992501f143103e48918ce4a0a62d", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_rgs_audit_log", "documentkey": "2b7f9d2501f143103e48918ce4a0a69e", "fieldname": "u_action_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rgs_audit_log", "documentkey": "2b7f9d2501f143103e48918ce4a0a69e", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Submission approved with all requirements satisfied"}], "ewm_logs": [{"sys_id": "277f9d2501f143103e48918ce4a0a69a", "u_br_name": "sub_approved_log_and_update_reqs", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_submission", "u_old_value": "", "u_new_value": "RGS0010001", "u_error": "", "sys_created_on": "2026-06-30 11:50:17"}, {"sys_id": "277f9d2501f143103e48918ce4a0a69c", "u_br_name": "sub_approved_log_and_update_reqs", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:50:17"}, {"sys_id": "6f7f9d2501f143103e48918ce4a0a69c", "u_br_name": "sub_approved_log_and_update_reqs", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "admin", "u_error": "", "sys_created_on": "2026-06-30 11:50:17"}, {"sys_id": "a37f9d2501f143103e48918ce4a0a69b", "u_br_name": "sub_approved_log_and_update_reqs", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_action_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:50:17"}, {"sys_id": "a77f9d2501f143103e48918ce4a0a69d", "u_br_name": "sub_approved_log_and_update_reqs", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_action_datetime", "u_old_value": "", "u_new_value": "2026-06-30 04:50:17", "u_error": "", "sys_created_on": "2026-06-30 11:50:17"}, {"sys_id": "eb7f9d2501f143103e48918ce4a0a69b", "u_br_name": "sub_approved_log_and_update_reqs", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:50:17"}, {"sys_id": "ef7f9d2501f143103e48918ce4a0a69d", "u_br_name": "sub_approved_log_and_update_reqs", "u_table_name": "u_rgs_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Submission approved with all requirements satisfied", "u_error": "", "sys_created_on": "2026-06-30 11:50:17"}], "metadata": "{\"domain\": \"regulatory_submission_tracking\", \"primary_table\": \"u_rgs_submission\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 1, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 8}"} {"tool_name": "update_rgs_submission", "parameters": "{\"table_name\": \"u_rgs_submission\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\", \"u_all_requirements_satisfied\": \"true\"}}", "seed_data": "{\"u_all_requirements_satisfied\": \"true\", \"u_notes\": \"Submission approved - all requirements satisfied. Elevated to high priority for filing.\", \"u_regulatory_body\": \"813025e501f143103e48918ce4a0a662\", \"u_number\": \"RGS-2025-00042\", \"u_submission_date\": \"2025-06-15\", \"u_closed_date\": \"\", \"u_manager_approval_required\": \"true\", \"u_state\": \"4\", \"u_title\": \"Annual Financial Compliance Filing Q2\", \"sys_mod_count\": \"1\", \"u_regulatory_deadline\": \"2025-09-30\", \"sys_updated_on\": \"2026-06-30 11:53:43\", \"sys_tags\": \"\", \"u_priority\": \"3\", \"sys_id\": \"0d3025e501f143103e48918ce4a0a67b\", \"u_description\": \"Quarterly financial compliance submission for federal regulatory review\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:53:23\", \"u_past_deadline_flag\": \"false\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\"}", "supporting_data": "{\"reg_body_main\": {\"u_name\": \"Federal Financial Oversight Authority\", \"u_code\": \"FFOA\", \"sys_mod_count\": \"0\", \"u_jurisdiction\": \"United States\", \"sys_updated_on\": \"2026-06-30 11:53:23\", \"sys_tags\": \"\", \"u_submission_format\": \"1\", \"sys_id\": \"813025e501f143103e48918ce4a0a662\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:53:23\", \"u_active\": \"true\", \"u_primary_contact_email\": \"j.richardson@ffoa.gov\", \"u_standard_response_days\": \"60\", \"u_body_type\": \"1\", \"u_portal_url\": \"https://portal.ffoa.gov\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Richardson\", \"u_region\": \"North America\"}, \"submission_seed\": {\"u_all_requirements_satisfied\": \"true\", \"u_notes\": \"Pending final approval\", \"u_regulatory_body\": \"813025e501f143103e48918ce4a0a662\", \"u_number\": \"RGS-2025-00042\", \"u_submission_date\": \"2025-06-15\", \"u_closed_date\": \"\", \"u_manager_approval_required\": \"true\", \"u_state\": \"3\", \"u_title\": \"Annual Financial Compliance Filing Q2\", \"sys_mod_count\": \"0\", \"u_regulatory_deadline\": \"2025-09-30\", \"sys_updated_on\": \"2026-06-30 11:53:23\", \"sys_tags\": \"\", \"u_priority\": \"2\", \"sys_id\": \"493025e501f143103e48918ce4a0a66b\", \"u_description\": \"Quarterly financial compliance submission for federal regulatory review\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:53:23\", \"u_past_deadline_flag\": \"false\", \"sys_created_by\": \"admin\", \"u_resubmission_count\": \"0\"}, \"comp_req_fin\": {\"u_name\": \"Annual Financial Disclosure\", \"u_regulatory_body\": \"813025e501f143103e48918ce4a0a662\", \"u_effective_date\": \"2025-01-01\", \"u_requirement_code\": \"FFOA-FIN-001\", \"sys_mod_count\": \"0\", \"u_reference_regulation\": \"CFR Title 12 Part 4\", \"sys_updated_on\": \"2026-06-30 11:53:23\", \"sys_tags\": \"\", \"u_penalty_description\": \"Fines up to $500,000 for non-compliance\", \"u_guidance_notes\": \"Submit complete financial statements with auditor certification\", \"u_category\": \"1\", \"sys_id\": \"4d3025e501f143103e48918ce4a0a671\", \"u_description\": \"Mandatory annual financial disclosure requirement per federal regulation\", \"sys_updated_by\": \"admin\", \"u_mandatory\": \"true\", \"sys_created_on\": \"2026-06-30 11:53:23\", \"u_active\": \"true\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\"}, \"sub_req_1\": {\"u_compliance_requirement\": \"4d3025e501f143103e48918ce4a0a671\", \"u_due_date\": \"2025-08-15\", \"sys_mod_count\": \"0\", \"u_sort_order\": \"1\", \"sys_updated_on\": \"2026-06-30 11:53:23\", \"u_evidence_summary\": \"Financial statements and audit report attached\", \"sys_tags\": \"\", \"u_satisfaction_date\": \"\", \"sys_id\": \"c13025e501f143103e48918ce4a0a675\", \"u_reviewer_notes\": \"Under review by compliance team\", \"u_satisfied\": \"false\", \"sys_updated_by\": \"admin\", \"u_submission\": \"493025e501f143103e48918ce4a0a66b\", \"sys_created_on\": \"2026-06-30 11:53:23\", \"u_satisfied_by\": \"compliance_team\", \"u_review_status\": \"2\", \"u_waiver_granted\": \"false\", \"u_waiver_reason\": \"\", \"sys_created_by\": \"admin\"}, \"reviewer_main\": {\"u_name\": \"Michael Torres\", \"u_notes\": \"Senior compliance reviewer\", \"u_department\": \"Compliance\", \"u_manager_level\": \"false\", \"u_reviewer_type\": \"1\", \"u_email\": \"m.torres@company.com\", \"sys_mod_count\": \"0\", \"u_max_concurrent_reviews\": \"5\", \"sys_updated_on\": \"2026-06-30 11:53:23\", \"sys_tags\": \"\", \"sys_id\": \"013025e501f143103e48918ce4a0a66f\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:53:23\", \"u_active\": \"true\", \"u_certification\": \"Certified Regulatory Compliance Manager\", \"u_specialization\": \"Financial Regulations\", \"sys_created_by\": \"admin\"}, \"review_assign_1\": {\"u_assigned_date\": \"2025-06-16 09:00:00\", \"u_due_date\": \"2025-07-15\", \"u_issue_count\": \"0\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 11:53:23\", \"u_reviewer\": \"013025e501f143103e48918ce4a0a66f\", \"sys_tags\": \"\", \"u_issues_found\": \"false\", \"u_escalation_reason\": \"\", \"sys_id\": \"093025e501f143103e48918ce4a0a678\", \"sys_updated_by\": \"admin\", \"u_submission\": \"493025e501f143103e48918ce4a0a66b\", \"u_escalated\": \"false\", \"u_review_outcome\": \"\", \"sys_created_on\": \"2026-06-30 11:53:23\", \"u_assignment_status\": \"2\", \"u_review_notes\": \"Reviewing financial disclosure package\", \"sys_created_by\": \"admin\"}, \"support_doc_1\": {\"u_file_size_kb\": \"2048.5\", \"u_document_type\": \"1\", \"u_upload_date\": \"2025-06-10 14:30:00\", \"u_version\": \"0.9-DRAFT\", \"u_confidential\": \"false\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:53:23\", \"sys_tags\": \"\", \"sys_id\": \"c93025e501f143103e48918ce4a0a67e\", \"u_description\": \"Draft financial statements for Q2 regulatory filing\", \"u_document_name\": \"Q2 Financial Statements Package\", \"sys_updated_by\": \"admin\", \"u_submission\": \"493025e501f143103e48918ce4a0a66b\", \"sys_created_on\": \"2026-06-30 11:53:23\", \"u_uploaded_by\": \"compliance_team\", \"u_status\": \"1\", \"u_checksum\": \"a1b2c3d4e5f6a7b8c9d0e1f2a3b4c5d6\", \"u_expiry_date\": \"2026-06-10\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_rgs_submission\": {\"u_number\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_state\": {\"type\": \"str\"}, \"u_regulatory_deadline\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_past_deadline_flag\": {\"type\": \"bool\"}, \"u_manager_approval_required\": {\"type\": \"bool\"}, \"u_all_requirements_satisfied\": {\"type\": \"bool\"}, \"u_resubmission_count\": {\"type\": \"int\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_regulatory_body\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_jurisdiction\": {\"type\": \"str\"}, \"u_body_type\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_portal_url\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_standard_response_days\": {\"type\": \"int\"}, \"u_submission_format\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}}, \"u_rgs_compliance_requirement\": {\"u_name\": {\"type\": \"str\"}, \"u_regulatory_body\": {\"FK\": \"u_rgs_regulatory_body\"}, \"u_requirement_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_mandatory\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_reference_regulation\": {\"type\": \"str\"}, \"u_penalty_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_guidance_notes\": {\"type\": \"str\"}}, \"u_rgs_submission_requirement\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_compliance_requirement\": {\"FK\": \"u_rgs_compliance_requirement\"}, \"u_satisfied\": {\"type\": \"bool\"}, \"u_satisfaction_date\": {\"type\": \"str\"}, \"u_satisfied_by\": {\"type\": \"str\"}, \"u_evidence_summary\": {\"type\": \"str\"}, \"u_waiver_granted\": {\"type\": \"bool\"}, \"u_waiver_reason\": {\"type\": \"str\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_reviewer_notes\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_sort_order\": {\"type\": \"int\"}}, \"u_rgs_reviewer\": {\"u_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_reviewer_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_phone\": {\"type\": \"str\"}, \"u_certification\": {\"type\": \"str\"}, \"u_max_concurrent_reviews\": {\"type\": \"int\"}, \"u_specialization\": {\"type\": \"str\"}, \"u_manager_level\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_review_assignment\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_reviewer\": {\"FK\": \"u_rgs_reviewer\"}, \"u_assigned_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_assignment_status\": {\"type\": \"str\"}, \"u_review_outcome\": {\"type\": \"str\"}, \"u_review_notes\": {\"type\": \"str\"}, \"u_issues_found\": {\"type\": \"bool\"}, \"u_issue_count\": {\"type\": \"int\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_reason\": {\"type\": \"str\"}}, \"u_rgs_supporting_document\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_date\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_size_kb\": {\"type\": \"decimal\"}, \"u_status\": {\"type\": \"str\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_checksum\": {\"type\": \"str\"}}, \"u_rgs_regulatory_response\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_response_date\": {\"type\": \"str\"}, \"u_response_type\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}, \"u_action_required\": {\"type\": \"bool\"}, \"u_action_deadline\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_triggers_resubmission\": {\"type\": \"bool\"}, \"u_disposition\": {\"type\": \"str\"}, \"u_internal_notes\": {\"type\": \"str\"}}, \"u_rgs_deadline_obligation\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_obligation_name\": {\"type\": \"str\"}, \"u_obligation_type\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_overdue\": {\"type\": \"bool\"}, \"u_reminder_sent\": {\"type\": \"bool\"}, \"u_reminder_date\": {\"type\": \"str\"}, \"u_owner\": {\"type\": \"str\"}, \"u_penalty_risk\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rgs_audit_log\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_action_datetime\": {\"type\": \"str\"}, \"u_action_type\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}}, \"u_rgs_submission_note\": {\"u_submission\": {\"FK\": \"u_rgs_submission\"}, \"u_note_text\": {\"type\": \"str\"}, \"u_note_type\": {\"type\": \"str\"}, \"u_created_by\": {\"type\": \"str\"}, \"u_created_on\": {\"type\": \"str\"}, \"u_visible_to_regulatory_body\": {\"type\": \"bool\"}, \"u_requires_followup\": {\"type\": \"bool\"}, \"u_followup_date\": {\"type\": \"str\"}, \"u_reviewer_ref\": {\"FK\": \"u_rgs_reviewer\"}, \"u_priority\": {\"type\": \"str\"}, \"u_resolved\": {\"type\": \"bool\"}}}", "business_rules": [{"name": "set_priority_on_approval", "fires_on_table": "u_rgs_submission", "filter_condition": "u_stateCHANGESTO4^u_all_requirements_satisfied=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set priority to High on the current submission\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '3');\n _ewmLog('u_rgs_submission', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 2. Set notes on the current submission\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Submission approved - all requirements satisfied. Elevated to high priority for filing.');\n _ewmLog('u_rgs_submission', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 3. Update all linked submission requirements to Complete status\n var gr = new GlideRecord('u_rgs_submission_requirement');\n gr.addQuery('u_submission', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_review_status');\n gr.setValue('u_review_status', '3');\n _ewmLog('u_rgs_submission_requirement', 'u_review_status', oldStatus, gr.getValue('u_review_status'), '');\n\n var oldRevNotes = gr.getValue('u_reviewer_notes');\n gr.setValue('u_reviewer_notes', 'Auto-completed upon submission approval');\n _ewmLog('u_rgs_submission_requirement', 'u_reviewer_notes', oldRevNotes, gr.getValue('u_reviewer_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "req_complete_audit_and_update", "fires_on_table": "u_rgs_submission_requirement", "filter_condition": "u_review_statusCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Before-BR: update current u_rgs_submission_requirement fields ---\n // Set satisfaction date to today\n var oldSatDate = current.getValue('u_satisfaction_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n current.setValue('u_satisfaction_date', today);\n _ewmLog('u_rgs_submission_requirement', 'u_satisfaction_date', oldSatDate, current.getValue('u_satisfaction_date'), '');\n\n // Mark as satisfied\n var oldSatisfied = current.getValue('u_satisfied');\n current.setValue('u_satisfied', 'true');\n _ewmLog('u_rgs_submission_requirement', 'u_satisfied', oldSatisfied, current.getValue('u_satisfied'), '');\n\n // --- Insert audit log entry for this requirement completion ---\n var gr = new GlideRecord('u_rgs_audit_log');\n gr.initialize();\n\n gr.setValue('u_submission', current.getValue('u_submission'));\n _ewmLog('u_rgs_audit_log', 'u_submission', '', current.getValue('u_submission'), '');\n\n gr.setValue('u_action_type', '2');\n _ewmLog('u_rgs_audit_log', 'u_action_type', '', '2', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "audit_approved_create_obligation", "fires_on_table": "u_rgs_audit_log", "filter_condition": "u_action_type=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var submissionRef = current.getValue('u_submission');\n\n // 1. Insert a new deadline obligation for the approved submission\n var grObl = new GlideRecord('u_rgs_deadline_obligation');\n grObl.initialize();\n grObl.setValue('u_submission', submissionRef);\n _ewmLog('u_rgs_deadline_obligation', 'u_submission', '', submissionRef, '');\n grObl.setValue('u_obligation_type', '1');\n _ewmLog('u_rgs_deadline_obligation', 'u_obligation_type', '', '1', '');\n grObl.setValue('u_status', '1');\n _ewmLog('u_rgs_deadline_obligation', 'u_status', '', '1', '');\n grObl.setValue('u_penalty_risk', '2');\n _ewmLog('u_rgs_deadline_obligation', 'u_penalty_risk', '', '2', '');\n try {\n var r1 = grObl.insert();\n if (!r1) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grObl.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update all review assignments for this submission to Completed status\n var grRA = new GlideRecord('u_rgs_review_assignment');\n grRA.addQuery('u_submission', submissionRef);\n grRA.addQuery('u_assignment_status', '!=', '3');\n grRA.query();\n while (grRA.next()) {\n var oldStatus = grRA.getValue('u_assignment_status');\n grRA.setValue('u_assignment_status', '3');\n _ewmLog('u_rgs_review_assignment', 'u_assignment_status', oldStatus, '3', '');\n var oldOutcome = grRA.getValue('u_review_outcome');\n grRA.setValue('u_review_outcome', '1');\n _ewmLog('u_rgs_review_assignment', 'u_review_outcome', oldOutcome, '1', '');\n try {\n var r2 = grRA.update();\n if (!r2) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grRA.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n})(current, previous);"}, {"name": "complete_obligations_on_review_done", "fires_on_table": "u_rgs_review_assignment", "filter_condition": "u_assignment_statusCHANGESTO3^u_review_outcome=1", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n var submissionRef = current.getValue('u_submission');\n if (!submissionRef) return;\n\n var gr = new GlideRecord('u_rgs_deadline_obligation');\n gr.addQuery('u_submission', submissionRef);\n gr.addQuery('u_status', '!=', '3');\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '3');\n _ewmLog('u_rgs_deadline_obligation', 'u_status', oldStatus, '3', '');\n\n var oldOverdue = gr.getValue('u_overdue');\n gr.setValue('u_overdue', 'false');\n _ewmLog('u_rgs_deadline_obligation', 'u_overdue', oldOverdue, 'false', '');\n\n var oldCompletedDate = gr.getValue('u_completed_date');\n var today = new GlideDate().getDisplayValue();\n gr.setValue('u_completed_date', today);\n _ewmLog('u_rgs_deadline_obligation', 'u_completed_date', oldCompletedDate, today, '');\n\n var oldOwner = gr.getValue('u_owner');\n gr.setValue('u_owner', 'review_system');\n _ewmLog('u_rgs_deadline_obligation', 'u_owner', oldOwner, 'review_system', '');\n\n var oldPenaltyRisk = gr.getValue('u_penalty_risk');\n gr.setValue('u_penalty_risk', '1');\n _ewmLog('u_rgs_deadline_obligation', 'u_penalty_risk', oldPenaltyRisk, '1', '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "obligation_in_progress_update_docs", "fires_on_table": "u_rgs_deadline_obligation", "filter_condition": "u_statusCHANGESTO3^u_overdue=false^u_penalty_risk=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update supporting documents linked to this obligation's submission\n // to mark them as Final when the obligation is completed\n var grDoc = new GlideRecord('u_rgs_supporting_document');\n grDoc.addQuery('u_submission', current.getValue('u_submission'));\n grDoc.addQuery('u_status', '1'); // Draft docs\n grDoc.query();\n while (grDoc.next()) {\n var oldStatus = grDoc.getValue('u_status');\n grDoc.setValue('u_status', '2');\n _ewmLog('u_rgs_supporting_document', 'u_status', oldStatus, grDoc.getValue('u_status'), '');\n var oldDesc = grDoc.getValue('u_description');\n grDoc.setValue('u_description', 'Finalized upon deadline obligation completion');\n _ewmLog('u_rgs_supporting_document', 'u_description', oldDesc, grDoc.getValue('u_description'), '');\n try {\n var r1 = grDoc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDoc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the compliance requirements linked to this submission\n // to reflect progress from the obligation completion\n var grReq = new GlideRecord('u_rgs_compliance_requirement');\n grReq.addQuery('u_regulatory_body', current.u_submission.u_regulatory_body + '');\n grReq.addQuery('u_active', 'true');\n grReq.query();\n while (grReq.next()) {\n var oldGuidance = grReq.getValue('u_guidance_notes');\n grReq.setValue('u_guidance_notes', 'Obligation completed - status verified');\n _ewmLog('u_rgs_compliance_requirement', 'u_guidance_notes', oldGuidance, grReq.getValue('u_guidance_notes'), '');\n var oldPenalty = grReq.getValue('u_penalty_description');\n grReq.setValue('u_penalty_description', 'Risk mitigated - obligation fulfilled on time');\n _ewmLog('u_rgs_compliance_requirement', 'u_penalty_description', oldPenalty, grReq.getValue('u_penalty_description'), '');\n try {\n var r2 = grReq.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "finalize_doc_update_compliance", "fires_on_table": "u_rgs_supporting_document", "filter_condition": "u_statusCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update current supporting document fields (before-BR self-loop)\n var oldConf = current.getValue('u_confidential');\n current.setValue('u_confidential', 'true');\n _ewmLog('u_rgs_supporting_document', 'u_confidential', oldConf, current.getValue('u_confidential'), '');\n\n var oldVer = current.getValue('u_version');\n current.setValue('u_version', 'FINAL-1.0');\n _ewmLog('u_rgs_supporting_document', 'u_version', oldVer, current.getValue('u_version'), '');\n\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Document finalized and locked for regulatory submission');\n _ewmLog('u_rgs_supporting_document', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n // 2. Update related compliance requirements via the submission link\n var subId = current.getValue('u_submission');\n if (subId) {\n var gr = new GlideRecord('u_rgs_compliance_requirement');\n gr.addQuery('u_regulatory_body.u_active', 'true');\n gr.addQuery('u_active', 'true');\n gr.query();\n while (gr.next()) {\n var oldNotes = gr.getValue('u_guidance_notes');\n gr.setValue('u_guidance_notes', 'Supporting document finalized for submission ' + subId);\n _ewmLog('u_rgs_compliance_requirement', 'u_guidance_notes', oldNotes, gr.getValue('u_guidance_notes'), '');\n\n var oldActive = gr.getValue('u_active');\n gr.setValue('u_active', 'true');\n _ewmLog('u_rgs_compliance_requirement', 'u_active', oldActive, gr.getValue('u_active'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "compliance_req_financial_mandatory_upd", "fires_on_table": "u_rgs_compliance_requirement", "filter_condition": "u_category=1^u_mandatory=true^u_activeISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update current compliance requirement - guidance_notes\n var oldGuidance = current.getValue('u_guidance_notes');\n current.setValue('u_guidance_notes', 'Mandatory financial requirement updated - enhanced review required per compliance policy');\n _ewmLog('u_rgs_compliance_requirement', 'u_guidance_notes', oldGuidance, current.getValue('u_guidance_notes'), '');\n\n // 2. Update current compliance requirement - penalty_description\n var oldPenalty = current.getValue('u_penalty_description');\n current.setValue('u_penalty_description', 'Non-compliance may result in financial penalties up to regulatory maximum');\n _ewmLog('u_rgs_compliance_requirement', 'u_penalty_description', oldPenalty, current.getValue('u_penalty_description'), '');\n\n // 3. Update the associated regulatory body standard_response_days\n var regBodyRef = current.getValue('u_regulatory_body');\n if (regBodyRef) {\n var grBody = new GlideRecord('u_rgs_regulatory_body');\n grBody.addQuery('sys_id', regBodyRef);\n grBody.query();\n if (grBody.next()) {\n var oldDays = grBody.getValue('u_standard_response_days');\n grBody.setValue('u_standard_response_days', 30);\n _ewmLog('u_rgs_regulatory_body', 'u_standard_response_days', oldDays, grBody.getValue('u_standard_response_days'), '');\n try {\n var r1 = grBody.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBody.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 4. Insert a submission note for traceability (2 fields)\n var subRef = current.getValue('u_regulatory_body');\n var grNote = new GlideRecord('u_rgs_submission_note');\n grNote.initialize();\n grNote.setValue('u_note_text', 'Mandatory financial compliance requirement updated for ' + current.getValue('u_requirement_code'));\n _ewmLog('u_rgs_submission_note', 'u_note_text', '', grNote.getValue('u_note_text'), '');\n grNote.setValue('u_note_type', '3');\n _ewmLog('u_rgs_submission_note', 'u_note_type', '', grNote.getValue('u_note_type'), '');\n try {\n var r2 = grNote.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grNote.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_rgs_submission", "documentkey": "0d3025e501f143103e48918ce4a0a67b", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_rgs_submission", "documentkey": "0d3025e501f143103e48918ce4a0a67b", "fieldname": "u_priority", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_rgs_submission", "documentkey": "0d3025e501f143103e48918ce4a0a67b", "fieldname": "u_notes", "oldvalue": "Pending final approval", "newvalue": "Submission approved - all requirements satisfied. Elevated to high priority for filing."}], "ewm_logs": [{"sys_id": "c64025e501f143103e48918ce4a0a610", "u_br_name": "set_priority_on_approval", "u_table_name": "u_rgs_submission", "u_field_name": "u_priority", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:53:43"}, {"sys_id": "c64025e501f143103e48918ce4a0a611", "u_br_name": "set_priority_on_approval", "u_table_name": "u_rgs_submission", "u_field_name": "u_notes", "u_old_value": "Pending final approval", "u_new_value": "Submission approved - all requirements satisfied. Elevated to high priority for filing.", "u_error": "", "sys_created_on": "2026-06-30 11:53:43"}], "metadata": "{\"domain\": \"regulatory_submission_tracking\", \"primary_table\": \"u_rgs_submission\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 3}"} {"tool_name": "update_rbt_expenditure_request", "parameters": "{\"table_name\": \"u_rbt_expenditure_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_number\": \"EXP0012345\", \"u_required_by_date\": \"2024-10-15\", \"u_submission_date\": \"2024-09-01\", \"u_budget_allocation\": \"cd5485a9017d03103e48918ce4a0a62b\", \"u_expense_category\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_high_value_flag\": \"false\", \"u_project\": \"745485a9017d03103e48918ce4a0a622\", \"u_vendor\": \"895485a9017d03103e48918ce4a0a625\", \"sys_updated_on\": \"2026-06-30 09:51:56\", \"u_submitted_by\": \"\", \"sys_tags\": \"\", \"u_requested_amount\": \"7500\", \"sys_id\": \"855485a9017d03103e48918ce4a0a62f\", \"u_description\": \"Purchase of dilution refrigerator components\", \"u_paid_date\": \"\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_required\": \"false\", \"sys_created_on\": \"2026-06-30 09:51:35\", \"u_justification\": \"Required for quantum coherence experiments in Q3\", \"u_currency_code\": \"USD\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"funding_source_1\": {\"u_name\": \"NSF Quantum Computing Grant 2024\", \"u_notes\": \"Reduced by approved expenditure EXP0012345\", \"u_department\": \"\", \"u_number\": \"\", \"u_available_amount\": \"242500\", \"u_state\": \"1\", \"sys_mod_count\": \"1\", \"u_granting_agency\": \"National Science Foundation\", \"sys_updated_on\": \"2026-06-30 09:51:56\", \"sys_tags\": \"\", \"sys_id\": \"f05485a9017d03103e48918ce4a0a61c\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2026-12-31\", \"sys_created_on\": \"2026-06-30 09:51:35\", \"u_start_date\": \"2024-01-01\", \"u_source_type\": \"1\", \"u_grant_reference\": \"NSF-QC-2024-0042\", \"u_currency_code\": \"USD\", \"u_indirect_cost_rate\": \"15.5\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"500000\"}, \"research_project_1\": {\"u_name\": \"Quantum Error Correction Study\", \"u_department\": \"\", \"u_number\": \"\", \"u_approved_budget\": \"200000\", \"u_over_budget_flag\": \"false\", \"u_state\": \"2\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 09:51:56\", \"u_total_spent\": \"30000\", \"sys_tags\": \"\", \"u_principal_investigator\": \"\", \"u_research_area\": \"Quantum Computing\", \"sys_id\": \"745485a9017d03103e48918ce4a0a622\", \"u_description\": \"Research into novel quantum error correction codes\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"25000\", \"u_total_committed\": \"57500\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 09:51:35\", \"u_start_date\": \"2024-02-01\", \"u_currency_code\": \"USD\", \"sys_created_by\": \"admin\"}, \"budget_allocation_1\": {\"u_number\": \"\", \"u_allocation_notes\": \"Committed updated for approved request EXP0012345\", \"u_effective_date\": \"2024-02-01\", \"u_funding_source\": \"f05485a9017d03103e48918ce4a0a61c\", \"u_state\": \"2\", \"sys_mod_count\": \"1\", \"u_project\": \"745485a9017d03103e48918ce4a0a622\", \"sys_updated_on\": \"2026-06-30 09:51:56\", \"sys_tags\": \"\", \"u_approved_by\": \"\", \"u_fiscal_year\": \"2024\", \"u_remaining_amount\": \"102500\", \"sys_id\": \"cd5485a9017d03103e48918ce4a0a62b\", \"sys_updated_by\": \"admin\", \"u_allocated_amount\": \"150000\", \"sys_created_on\": \"2026-06-30 09:51:35\", \"u_currency_code\": \"USD\", \"u_committed_amount\": \"47500\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"27500\"}, \"vendor_1\": {\"u_name\": \"Cryogenics Solutions Inc\", \"u_notes\": \"Supplier of cryogenic cooling equipment\", \"u_approved_vendor\": \"true\", \"u_tax_id\": \"84-2345678\", \"u_vendor_id\": \"VND-00451\", \"u_email\": \"mchen@cryosolutions.com\", \"u_address\": \"1200 Industrial Pkwy, Boulder, CO 80301\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 09:51:56\", \"sys_tags\": \"\", \"sys_id\": \"895485a9017d03103e48918ce4a0a625\", \"u_contact_name\": \"Maria Chen\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0199\", \"sys_created_on\": \"2026-06-30 09:51:35\", \"u_active\": \"true\", \"u_currency_code\": \"USD\", \"u_preferred_expense_category\": \"\", \"u_vendor_type\": \"1\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_rbt_expenditure_request\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_budget_allocation\": {\"FK\": \"u_rbt_budget_allocation\"}, \"u_submitted_by\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_high_value_flag\": {\"type\": \"bool\"}, \"u_vendor\": {\"FK\": \"u_rbt_vendor\"}, \"u_expense_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_paid_date\": {\"type\": \"str\"}, \"u_secondary_approval_required\": {\"type\": \"bool\"}}, \"u_rbt_research_project\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_principal_investigator\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_approved_budget\": {\"type\": \"decimal\"}, \"u_total_committed\": {\"type\": \"decimal\"}, \"u_total_spent\": {\"type\": \"decimal\"}, \"u_over_budget_flag\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_research_area\": {\"type\": \"str\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}}, \"u_rbt_budget_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_funding_source\": {\"FK\": \"u_rbt_funding_source\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_state\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_allocation_notes\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_approved_by\": {\"FK\": \"u_rbt_principal_investigator\"}}, \"u_rbt_funding_source\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_source_type\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_available_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_granting_agency\": {\"type\": \"str\"}, \"u_grant_reference\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_indirect_cost_rate\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_principal_investigator\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_role_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_spending_authority_limit\": {\"type\": \"decimal\"}, \"u_orcid_id\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_bio\": {\"type\": \"str\"}, \"u_secondary_email\": {\"type\": \"str\"}, \"u_institution\": {\"type\": \"str\"}}, \"u_rbt_approval_record\": {\"u_number\": {\"type\": \"str\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_approver\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_state\": {\"type\": \"str\"}}, \"u_rbt_department\": {\"u_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_finance_officer\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_parent_department\": {\"FK\": \"u_rbt_department\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_location\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_expense_category\": {\"u_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_category_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requires_receipt\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_budget_line_label\": {\"type\": \"str\"}, \"u_indirect_cost_eligible\": {\"type\": \"bool\"}, \"u_max_single_expense\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_vendor\": {\"u_vendor_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_preferred_expense_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_vendor_type\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_approved_vendor\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_audit_log\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_performed_by\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_amount_affected\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_expend_update_proj_and_log", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_state=4^u_high_value_flag=false^u_secondary_approval_required=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Research Project: increment u_total_committed and check over-budget\n var projSys = current.getValue('u_project');\n if (projSys) {\n var grProj = new GlideRecord('u_rbt_research_project');\n grProj.addQuery('sys_id', projSys);\n grProj.query();\n if (grProj.next()) {\n // Update u_total_committed\n var oldCommitted = grProj.getValue('u_total_committed');\n var reqAmt = parseFloat(current.getValue('u_requested_amount')) || 0;\n var newCommitted = (parseFloat(oldCommitted) || 0) + reqAmt;\n grProj.setValue('u_total_committed', newCommitted.toString());\n _ewmLog('u_rbt_research_project', 'u_total_committed', oldCommitted, grProj.getValue('u_total_committed'), '');\n\n // Check over-budget and set flag\n var approvedBudget = parseFloat(grProj.getValue('u_approved_budget')) || 0;\n var oldOverFlag = grProj.getValue('u_over_budget_flag');\n var newOverFlag = (newCommitted > approvedBudget) ? 'true' : 'false';\n grProj.setValue('u_over_budget_flag', newOverFlag);\n _ewmLog('u_rbt_research_project', 'u_over_budget_flag', oldOverFlag, grProj.getValue('u_over_budget_flag'), '');\n\n try {\n var r1 = grProj.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grProj.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an audit log entry for the approval event\n var grLog = new GlideRecord('u_rbt_audit_log');\n grLog.initialize();\n\n grLog.setValue('u_expenditure_request', current.getValue('sys_id'));\n _ewmLog('u_rbt_audit_log', 'u_expenditure_request', '', current.getValue('sys_id'), '');\n\n grLog.setValue('u_project', current.getValue('u_project'));\n _ewmLog('u_rbt_audit_log', 'u_project', '', current.getValue('u_project'), '');\n\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '1', '');\n\n var prevState = previous.getValue('u_state') || '';\n grLog.setValue('u_previous_state', prevState);\n _ewmLog('u_rbt_audit_log', 'u_previous_state', '', prevState, '');\n\n grLog.setValue('u_new_state', '4');\n _ewmLog('u_rbt_audit_log', 'u_new_state', '', '4', '');\n\n var amount = current.getValue('u_requested_amount') || '0';\n grLog.setValue('u_amount_affected', amount);\n _ewmLog('u_rbt_audit_log', 'u_amount_affected', '', amount, '');\n\n grLog.setValue('u_description', 'Expenditure request ' + current.getValue('u_number') + ' approved; committed amount updated on project');\n _ewmLog('u_rbt_audit_log', 'u_description', '', 'Expenditure request ' + current.getValue('u_number') + ' approved; committed amount updated on project', '');\n\n grLog.setValue('u_compliance_flag', 'false');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'false', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "update_alloc_on_approved_expense", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_state=4^u_vendorISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var reqAmount = parseFloat(current.getValue('u_requested_amount')) || 0;\n var allocRef = current.getValue('u_budget_allocation');\n\n if (!allocRef) {\n _ewmLog('', '', '', '', 'No budget allocation linked to expenditure request');\n return;\n }\n\n var gr = new GlideRecord('u_rbt_budget_allocation');\n gr.addQuery('sys_id', allocRef);\n gr.query();\n if (gr.next()) {\n // Update u_committed_amount\n var oldCommitted = gr.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + reqAmount;\n gr.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_rbt_budget_allocation', 'u_committed_amount', oldCommitted, String(newCommitted), '');\n\n // Update u_spent_amount\n var oldSpent = gr.getValue('u_spent_amount');\n var newSpent = (parseFloat(oldSpent) || 0) + reqAmount;\n gr.setValue('u_spent_amount', String(newSpent));\n _ewmLog('u_rbt_budget_allocation', 'u_spent_amount', oldSpent, String(newSpent), '');\n\n // Update u_remaining_amount\n var oldRemaining = gr.getValue('u_remaining_amount');\n var allocatedAmt = parseFloat(gr.getValue('u_allocated_amount')) || 0;\n var newRemaining = allocatedAmt - newCommitted;\n gr.setValue('u_remaining_amount', String(newRemaining));\n _ewmLog('u_rbt_budget_allocation', 'u_remaining_amount', oldRemaining, String(newRemaining), '');\n\n // Update u_allocation_notes\n var oldNotes = gr.getValue('u_allocation_notes');\n var newNotes = 'Committed updated for approved request ' + current.getValue('u_number');\n gr.setValue('u_allocation_notes', newNotes);\n _ewmLog('u_rbt_budget_allocation', 'u_allocation_notes', oldNotes, newNotes, '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Budget allocation record not found for sys_id: ' + allocRef);\n }\n\n})(current, previous);"}, {"name": "create_approval_record_on_approved", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_state=4^u_currency_code=USD", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_rbt_approval_record');\n gr.initialize();\n\n gr.setValue('u_expenditure_request', current.getUniqueValue());\n _ewmLog('u_rbt_approval_record', 'u_expenditure_request', '', current.getUniqueValue(), '');\n\n var oldType = gr.getValue('u_approval_type');\n gr.setValue('u_approval_type', '1');\n _ewmLog('u_rbt_approval_record', 'u_approval_type', '', '1', '');\n\n var oldDecision = gr.getValue('u_decision');\n gr.setValue('u_decision', '1');\n _ewmLog('u_rbt_approval_record', 'u_decision', '', '1', '');\n\n var oldState = gr.getValue('u_state');\n gr.setValue('u_state', '2');\n _ewmLog('u_rbt_approval_record', 'u_state', '', '2', '');\n\n var oldComments = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Auto-approved: standard expenditure request approved without secondary review');\n _ewmLog('u_rbt_approval_record', 'u_comments', '', 'Auto-approved: standard expenditure request approved without secondary review', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "approved_update_funding_vendor_audit", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_state=4^u_vendorISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the funding source linked through the budget allocation\n var allocSysId = current.getValue('u_budget_allocation');\n if (allocSysId) {\n var grAlloc = new GlideRecord('u_rbt_budget_allocation');\n if (grAlloc.get(allocSysId)) {\n var fundingSysId = grAlloc.getValue('u_funding_source');\n if (fundingSysId) {\n var grFund = new GlideRecord('u_rbt_funding_source');\n if (grFund.get(fundingSysId)) {\n var oldAvail = grFund.getValue('u_available_amount');\n var reqAmt = parseFloat(current.getValue('u_requested_amount')) || 0;\n var newAvail = (parseFloat(oldAvail) || 0) - reqAmt;\n grFund.setValue('u_available_amount', String(newAvail));\n _ewmLog('u_rbt_funding_source', 'u_available_amount', oldAvail, String(newAvail), '');\n var oldNotes = grFund.getValue('u_notes');\n grFund.setValue('u_notes', 'Reduced by approved expenditure ' + current.getValue('u_number'));\n _ewmLog('u_rbt_funding_source', 'u_notes', oldNotes, grFund.getValue('u_notes'), '');\n try {\n var r1 = grFund.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grFund.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n // 2. Update the vendor record to mark as approved vendor\n var vendorSysId = current.getValue('u_vendor');\n if (vendorSysId) {\n var grVendor = new GlideRecord('u_rbt_vendor');\n if (grVendor.get(vendorSysId)) {\n var oldApproved = grVendor.getValue('u_approved_vendor');\n grVendor.setValue('u_approved_vendor', 'true');\n _ewmLog('u_rbt_vendor', 'u_approved_vendor', oldApproved, 'true', '');\n var oldPayTerms = grVendor.getValue('u_payment_terms');\n grVendor.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_rbt_vendor', 'u_payment_terms', oldPayTerms, 'Net 30', '');\n try {\n var r2 = grVendor.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grVendor.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Insert an audit log entry for the approval event\n var grLog = new GlideRecord('u_rbt_audit_log');\n grLog.initialize();\n grLog.setValue('u_expenditure_request', current.getUniqueValue());\n _ewmLog('u_rbt_audit_log', 'u_expenditure_request', '', current.getUniqueValue(), '');\n grLog.setValue('u_project', current.getValue('u_project'));\n _ewmLog('u_rbt_audit_log', 'u_project', '', current.getValue('u_project'), '');\n grLog.setValue('u_event_type', '3');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '3', '');\n grLog.setValue('u_description', 'Expenditure approved - funding source and vendor updated');\n _ewmLog('u_rbt_audit_log', 'u_description', '', 'Expenditure approved - funding source and vendor updated', '');\n grLog.setValue('u_amount_affected', current.getValue('u_requested_amount'));\n _ewmLog('u_rbt_audit_log', 'u_amount_affected', '', current.getValue('u_requested_amount'), '');\n grLog.setValue('u_previous_state', '3');\n _ewmLog('u_rbt_audit_log', 'u_previous_state', '', '3', '');\n grLog.setValue('u_new_state', '4');\n _ewmLog('u_rbt_audit_log', 'u_new_state', '', '4', '');\n grLog.setValue('u_compliance_flag', 'false');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'false', '');\n try {\n var r3 = grLog.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_rbt_audit_log", "documentkey": "8e6409a9017d03103e48918ce4a0a6d9", "fieldname": "u_project", "oldvalue": "", "newvalue": "745485a9017d03103e48918ce4a0a622"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "cd5485a9017d03103e48918ce4a0a62b", "fieldname": "u_allocation_notes", "oldvalue": "Primary allocation for quantum error correction", "newvalue": "Committed updated for approved request EXP0012345"}, {"tablename": "u_rbt_approval_record", "documentkey": "8e6409a9017d03103e48918ce4a0a6cf", "fieldname": "u_approval_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rbt_audit_log", "documentkey": "8e6409a9017d03103e48918ce4a0a6d9", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rbt_research_project", "documentkey": "745485a9017d03103e48918ce4a0a622", "fieldname": "u_total_committed", "oldvalue": "50000", "newvalue": "57500"}, {"tablename": "u_rbt_audit_log", "documentkey": "4a6485a9017d03103e48918ce4a0a641", "fieldname": "u_description", "oldvalue": "", "newvalue": "Expenditure request EXP0012345 approved; committed amount updated on project"}, {"tablename": "u_rbt_vendor", "documentkey": "895485a9017d03103e48918ce4a0a625", "fieldname": "u_approved_vendor", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rbt_audit_log", "documentkey": "4a6485a9017d03103e48918ce4a0a641", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rbt_approval_record", "documentkey": "8e6409a9017d03103e48918ce4a0a6cf", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_rbt_audit_log", "documentkey": "8e6409a9017d03103e48918ce4a0a6d9", "fieldname": "u_expenditure_request", "oldvalue": "", "newvalue": "855485a9017d03103e48918ce4a0a62f"}, {"tablename": "u_rbt_expenditure_request", "documentkey": "855485a9017d03103e48918ce4a0a62f", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "cd5485a9017d03103e48918ce4a0a62b", "fieldname": "u_remaining_amount", "oldvalue": "110000", "newvalue": "102500"}, {"tablename": "u_rbt_approval_record", "documentkey": "8e6409a9017d03103e48918ce4a0a6cf", "fieldname": "u_expenditure_request", "oldvalue": "", "newvalue": "855485a9017d03103e48918ce4a0a62f"}, {"tablename": "u_rbt_audit_log", "documentkey": "8e6409a9017d03103e48918ce4a0a6d9", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rbt_funding_source", "documentkey": "f05485a9017d03103e48918ce4a0a61c", "fieldname": "u_notes", "oldvalue": "Active federal grant for quantum computing research", "newvalue": "Reduced by approved expenditure EXP0012345"}, {"tablename": "u_rbt_audit_log", "documentkey": "4a6485a9017d03103e48918ce4a0a641", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rbt_vendor", "documentkey": "895485a9017d03103e48918ce4a0a625", "fieldname": "u_payment_terms", "oldvalue": "Net 60", "newvalue": "Net 30"}, {"tablename": "u_rbt_audit_log", "documentkey": "4a6485a9017d03103e48918ce4a0a641", "fieldname": "u_project", "oldvalue": "", "newvalue": "745485a9017d03103e48918ce4a0a622"}, {"tablename": "u_rbt_approval_record", "documentkey": "8e6409a9017d03103e48918ce4a0a6cf", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rbt_audit_log", "documentkey": "8e6409a9017d03103e48918ce4a0a6d9", "fieldname": "u_amount_affected", "oldvalue": "", "newvalue": "7500"}, {"tablename": "u_rbt_budget_allocation", "documentkey": 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\"u_expense_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_paid_date\": {\"type\": \"str\"}, \"u_secondary_approval_required\": {\"type\": \"bool\"}}, \"u_rbt_research_project\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_principal_investigator\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_approved_budget\": {\"type\": \"decimal\"}, \"u_total_committed\": {\"type\": \"decimal\"}, \"u_total_spent\": {\"type\": \"decimal\"}, \"u_over_budget_flag\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_research_area\": {\"type\": \"str\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}}, \"u_rbt_budget_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_funding_source\": {\"FK\": \"u_rbt_funding_source\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_state\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_allocation_notes\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_approved_by\": {\"FK\": \"u_rbt_principal_investigator\"}}, \"u_rbt_funding_source\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_source_type\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_available_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_granting_agency\": {\"type\": \"str\"}, \"u_grant_reference\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_indirect_cost_rate\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_principal_investigator\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_role_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_spending_authority_limit\": {\"type\": \"decimal\"}, \"u_orcid_id\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_bio\": {\"type\": \"str\"}, \"u_secondary_email\": {\"type\": \"str\"}, \"u_institution\": {\"type\": \"str\"}}, \"u_rbt_approval_record\": {\"u_number\": {\"type\": \"str\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_approver\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_state\": {\"type\": \"str\"}}, \"u_rbt_department\": {\"u_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_finance_officer\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_parent_department\": {\"FK\": \"u_rbt_department\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_location\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_expense_category\": {\"u_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_category_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requires_receipt\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_budget_line_label\": {\"type\": \"str\"}, \"u_indirect_cost_eligible\": {\"type\": \"bool\"}, \"u_max_single_expense\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_vendor\": {\"u_vendor_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_preferred_expense_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_vendor_type\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_approved_vendor\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_audit_log\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_performed_by\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_amount_affected\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_highval_commit_budget", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_stateCHANGESTO4^u_high_value_flag=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var reqAmount = parseFloat(current.getValue('u_requested_amount')) || 0;\n\n // 1. Update the budget allocation: increase committed_amount and update allocation_notes\n var allocSys = current.getValue('u_budget_allocation');\n if (allocSys) {\n var grAlloc = new GlideRecord('u_rbt_budget_allocation');\n grAlloc.addQuery('sys_id', allocSys);\n grAlloc.query();\n if (grAlloc.next()) {\n var oldCommitted = grAlloc.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + reqAmount;\n grAlloc.setValue('u_committed_amount', newCommitted.toString());\n _ewmLog('u_rbt_budget_allocation', 'u_committed_amount', oldCommitted, grAlloc.getValue('u_committed_amount'), '');\n\n var oldNotes = grAlloc.getValue('u_allocation_notes') || '';\n var newNotes = oldNotes + ' Committed ' + reqAmount + ' for ' + current.getValue('u_number') + '.';\n grAlloc.setValue('u_allocation_notes', newNotes);\n _ewmLog('u_rbt_budget_allocation', 'u_allocation_notes', oldNotes, grAlloc.getValue('u_allocation_notes'), '');\n\n try {\n var r1 = grAlloc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grAlloc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the research project: increase total_committed, set over_budget_flag\n var projSys = current.getValue('u_project');\n if (projSys) {\n var grProj = new GlideRecord('u_rbt_research_project');\n grProj.addQuery('sys_id', projSys);\n grProj.query();\n if (grProj.next()) {\n var oldProjCommitted = grProj.getValue('u_total_committed');\n var newProjCommitted = (parseFloat(oldProjCommitted) || 0) + reqAmount;\n grProj.setValue('u_total_committed', newProjCommitted.toString());\n _ewmLog('u_rbt_research_project', 'u_total_committed', oldProjCommitted, grProj.getValue('u_total_committed'), '');\n\n var approvedBudget = parseFloat(grProj.getValue('u_approved_budget')) || 0;\n var oldOverFlag = grProj.getValue('u_over_budget_flag');\n var newOverFlag = (newProjCommitted > approvedBudget) ? 'true' : 'false';\n grProj.setValue('u_over_budget_flag', newOverFlag);\n _ewmLog('u_rbt_research_project', 'u_over_budget_flag', oldOverFlag, grProj.getValue('u_over_budget_flag'), '');\n\n try {\n var r2 = grProj.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grProj.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "alloc_update_sync_funding_audit", "fires_on_table": "u_rbt_budget_allocation", "filter_condition": "u_state=2", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked funding source: reduce available_amount and add notes\n var fundingSrcRef = current.getValue('u_funding_source');\n if (fundingSrcRef) {\n var grFS = new GlideRecord('u_rbt_funding_source');\n grFS.addQuery('sys_id', fundingSrcRef);\n grFS.query();\n if (grFS.next()) {\n var oldAvail = grFS.getValue('u_available_amount');\n var committedAmt = parseFloat(current.getValue('u_committed_amount')) || 0;\n var allocatedAmt = parseFloat(current.getValue('u_allocated_amount')) || 0;\n var newAvail = String(parseFloat(oldAvail || 0) - committedAmt);\n grFS.setValue('u_available_amount', newAvail);\n _ewmLog('u_rbt_funding_source', 'u_available_amount', oldAvail, newAvail, '');\n\n var oldNotes = grFS.getValue('u_notes');\n var newNotes = 'Committed ' + committedAmt + ' against allocation ' + current.getValue('u_number');\n grFS.setValue('u_notes', newNotes);\n _ewmLog('u_rbt_funding_source', 'u_notes', oldNotes, newNotes, '');\n\n try {\n var rFS = grFS.update();\n if (!rFS) { _ewmLog('','','','', 'GR update failed: ' + grFS.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an audit log entry for the budget adjustment\n var grAL = new GlideRecord('u_rbt_audit_log');\n grAL.initialize();\n grAL.setValue('u_expenditure_request', '');\n grAL.setValue('u_project', current.getValue('u_project'));\n grAL.setValue('u_event_type', '2');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '2', '');\n grAL.setValue('u_amount_affected', current.getValue('u_committed_amount'));\n _ewmLog('u_rbt_audit_log', 'u_amount_affected', '', current.getValue('u_committed_amount'), '');\n try {\n var rAL = grAL.insert();\n if (!rAL) { _ewmLog('','','','', 'GR insert failed: ' + grAL.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the linked research project description with allocation sync note\n var projRef = current.getValue('u_project');\n if (projRef) {\n var grRP = new GlideRecord('u_rbt_research_project');\n grRP.addQuery('sys_id', projRef);\n grRP.query();\n if (grRP.next()) {\n var oldDesc = grRP.getValue('u_description');\n var newDesc = 'Budget allocation ' + current.getValue('u_number') + ' updated. Committed: ' + current.getValue('u_committed_amount');\n grRP.setValue('u_description', newDesc);\n _ewmLog('u_rbt_research_project', 'u_description', oldDesc, newDesc, '');\n try {\n var rRP = grRP.update();\n if (!rRP) { _ewmLog('','','','', 'GR update failed: ' + grRP.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "proj_over_budget_hold_and_flag", "fires_on_table": "u_rbt_research_project", "filter_condition": "u_over_budget_flagCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var projectSysId = current.getUniqueValue();\n var projectNumber = current.getValue('u_number') || '';\n\n // 1. Place project on hold, update description and threshold via explicit GlideRecord\n // We use a separate GlideRecord to write back to the same record so that\n // the state/description/threshold changes are applied.\n var grSelf = new GlideRecord('u_rbt_research_project');\n grSelf.addQuery('sys_id', projectSysId);\n grSelf.query();\n if (grSelf.next()) {\n var oldState = grSelf.getValue('u_state');\n grSelf.setValue('u_state', '3');\n _ewmLog('u_rbt_research_project', 'u_state', oldState, '3', '');\n\n var oldDesc = grSelf.getValue('u_description');\n grSelf.setValue('u_description', 'Project placed on hold due to over-budget condition. Pending financial review.');\n _ewmLog('u_rbt_research_project', 'u_description', oldDesc, grSelf.getValue('u_description'), '');\n\n var oldThreshold = grSelf.getValue('u_high_value_threshold');\n grSelf.setValue('u_high_value_threshold', '5000');\n _ewmLog('u_rbt_research_project', 'u_high_value_threshold', oldThreshold, '5000', '');\n\n try {\n var r0 = grSelf.update();\n if (!r0) { _ewmLog('','','','', 'GR update failed: ' + grSelf.getLastErrorMessage()); }\n } catch(e0) { _ewmLog('','','','', e0.message || String(e0)); }\n }\n\n // 2. Update all budget allocations linked to this project: set u_state to 3 (On Hold)\n // and add a compliance note. This produces a distinct write to u_rbt_budget_allocation\n // enabling slot_3 to chain from it.\n var baGr = new GlideRecord('u_rbt_budget_allocation');\n baGr.addQuery('u_project', projectSysId);\n baGr.query();\n while (baGr.next()) {\n var oldBaState = baGr.getValue('u_state');\n baGr.setValue('u_state', '3');\n _ewmLog('u_rbt_budget_allocation', 'u_state', oldBaState, '3', '');\n\n var oldBaNotes = baGr.getValue('u_allocation_notes') || '';\n var newBaNotes = oldBaNotes + ' Allocation frozen: project ' + projectNumber + ' over-budget hold.';\n baGr.setValue('u_allocation_notes', newBaNotes);\n _ewmLog('u_rbt_budget_allocation', 'u_allocation_notes', oldBaNotes, baGr.getValue('u_allocation_notes'), '');\n\n try {\n var r1 = baGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + baGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "alloc_frozen_funding_alert_escalation", "fires_on_table": "u_rbt_budget_allocation", "filter_condition": "u_stateCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a budget allocation is frozen (state changed to 3, set by slot_2),\n // update related funding sources with an over-budget alert and\n // escalate any pending approval records linked to expenditure requests on this project.\n\n var projectSysId = current.getValue('u_project');\n var allocNumber = current.getValue('u_number') || '';\n\n // 1. Update the funding source linked to this allocation\n var fundingSysId = current.getValue('u_funding_source');\n if (fundingSysId) {\n var fsGr = new GlideRecord('u_rbt_funding_source');\n if (fsGr.get(fundingSysId)) {\n var oldNotes = fsGr.getValue('u_notes');\n var newNotes = 'Over-budget alert for allocation ' + allocNumber + ' on ' + new GlideDateTime().toString();\n fsGr.setValue('u_notes', newNotes);\n _ewmLog('u_rbt_funding_source', 'u_notes', oldNotes, fsGr.getValue('u_notes'), '');\n\n var oldRate = fsGr.getValue('u_indirect_cost_rate');\n fsGr.setValue('u_indirect_cost_rate', '0');\n _ewmLog('u_rbt_funding_source', 'u_indirect_cost_rate', oldRate, fsGr.getValue('u_indirect_cost_rate'), '');\n\n try {\n var r1 = fsGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + fsGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Escalate pending approval records for expenditure requests on this project\n if (projectSysId) {\n var erGr = new GlideRecord('u_rbt_expenditure_request');\n erGr.addQuery('u_project', projectSysId);\n erGr.query();\n while (erGr.next()) {\n var erSysId = erGr.getUniqueValue();\n\n var arGr = new GlideRecord('u_rbt_approval_record');\n arGr.addQuery('u_expenditure_request', erSysId);\n arGr.addQuery('u_state', '1');\n arGr.query();\n while (arGr.next()) {\n var oldEscalated = arGr.getValue('u_escalated');\n arGr.setValue('u_escalated', 'true');\n _ewmLog('u_rbt_approval_record', 'u_escalated', oldEscalated, arGr.getValue('u_escalated'), '');\n\n var oldComments = arGr.getValue('u_comments');\n var newComments = 'Auto-escalated: allocation ' + allocNumber + ' frozen due to over budget';\n arGr.setValue('u_comments', newComments);\n _ewmLog('u_rbt_approval_record', 'u_comments', oldComments, arGr.getValue('u_comments'), '');\n\n var oldOverride = arGr.getValue('u_override_reason');\n arGr.setValue('u_override_reason', 'Over-budget compliance review required');\n _ewmLog('u_rbt_approval_record', 'u_override_reason', oldOverride, arGr.getValue('u_override_reason'), '');\n\n var oldState = arGr.getValue('u_state');\n arGr.setValue('u_state', '2');\n _ewmLog('u_rbt_approval_record', 'u_state', oldState, arGr.getValue('u_state'), '');\n\n try {\n var r2 = arGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + arGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "log_secondary_approval_completion", "fires_on_table": "u_rbt_approval_record", "filter_condition": "u_stateCHANGESTO2^u_decision=1^u_approval_type=2", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the funding source linked through the expenditure request's budget allocation\n var erRef = current.getValue('u_expenditure_request');\n if (erRef) {\n var erGr = new GlideRecord('u_rbt_expenditure_request');\n if (erGr.get(erRef)) {\n var baRef = erGr.getValue('u_budget_allocation');\n if (baRef) {\n var baGr = new GlideRecord('u_rbt_budget_allocation');\n if (baGr.get(baRef)) {\n var fsRef = baGr.getValue('u_funding_source');\n if (fsRef) {\n var fsGr = new GlideRecord('u_rbt_funding_source');\n fsGr.addQuery('sys_id', fsRef);\n fsGr.query();\n if (fsGr.next()) {\n var oldNotes = fsGr.getValue('u_notes');\n fsGr.setValue('u_notes', 'Secondary approval completed for ER ' + erGr.getValue('u_number'));\n _ewmLog('u_rbt_funding_source', 'u_notes', oldNotes, fsGr.getValue('u_notes'), '');\n var oldRate = fsGr.getValue('u_indirect_cost_rate');\n fsGr.setValue('u_indirect_cost_rate', '8.5');\n _ewmLog('u_rbt_funding_source', 'u_indirect_cost_rate', oldRate, fsGr.getValue('u_indirect_cost_rate'), '');\n try {\n var r1 = fsGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + fsGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n // 2. Insert an audit log entry for the secondary approval event\n var alGr = new GlideRecord('u_rbt_audit_log');\n alGr.initialize();\n alGr.setValue('u_expenditure_request', erRef);\n _ewmLog('u_rbt_audit_log', 'u_expenditure_request', '', erRef, '');\n\n var projRef = erGr.getValue('u_project');\n if (projRef) {\n alGr.setValue('u_project', projRef);\n _ewmLog('u_rbt_audit_log', 'u_project', '', projRef, '');\n }\n\n alGr.setValue('u_event_type', '3');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '3', '');\n\n alGr.setValue('u_description', 'Secondary approval completed by approval record ' + current.getValue('u_number'));\n _ewmLog('u_rbt_audit_log', 'u_description', '', alGr.getValue('u_description'), '');\n\n alGr.setValue('u_previous_state', '1');\n _ewmLog('u_rbt_audit_log', 'u_previous_state', '', '1', '');\n\n alGr.setValue('u_new_state', '2');\n _ewmLog('u_rbt_audit_log', 'u_new_state', '', '2', '');\n\n alGr.setValue('u_compliance_flag', 'false');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'false', '');\n\n try {\n var r2 = alGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + alGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_rbt_research_project", "documentkey": "a56cc96501fd03103e48918ce4a0a67d", "fieldname": "u_description", "oldvalue": "Study of quantum entanglement in novel materials at low temperatures.", "newvalue": "Budget allocation BA0001001 updated. Committed: 11000"}, {"tablename": "u_rbt_research_project", "documentkey": "a56cc96501fd03103e48918ce4a0a67d", "fieldname": "u_total_committed", "oldvalue": "5000", "newvalue": "11000"}, {"tablename": "u_rbt_audit_log", "documentkey": "a27c01a501fd03103e48918ce4a0a649", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_rbt_research_project", "documentkey": "a56cc96501fd03103e48918ce4a0a67d", "fieldname": "u_high_value_threshold", "oldvalue": "15000", "newvalue": "5000"}, {"tablename": "u_rbt_expenditure_request", "documentkey": "e96cc96501fd03103e48918ce4a0a68f", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_rbt_audit_log", "documentkey": "a27c01a501fd03103e48918ce4a0a649", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rbt_funding_source", "documentkey": "9d6cc96501fd03103e48918ce4a0a688", "fieldname": "u_notes", "oldvalue": "Committed 11000 against allocation BA0001001", "newvalue": "Over-budget alert for allocation BA0001001 on 2026-06-30 10:27:12"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "216cc96501fd03103e48918ce4a0a681", "fieldname": "u_allocation_notes", "oldvalue": "Initial allocation for quantum study. Committed 6000 for ER0001001.", "newvalue": "Initial allocation for quantum study. Committed 6000 for ER0001001. Allocation frozen: project RPJ0001001 over-budget hold."}, {"tablename": "u_rbt_funding_source", "documentkey": "9d6cc96501fd03103e48918ce4a0a688", "fieldname": "u_notes", "oldvalue": "Initial funding source notes.", "newvalue": "Committed 11000 against allocation BA0001001"}, {"tablename": "u_rbt_audit_log", "documentkey": "a27c01a501fd03103e48918ce4a0a649", "fieldname": "u_project", "oldvalue": "", "newvalue": "a56cc96501fd03103e48918ce4a0a67d"}, {"tablename": "u_rbt_funding_source", "documentkey": "9d6cc96501fd03103e48918ce4a0a688", "fieldname": "u_indirect_cost_rate", "oldvalue": "12.5", "newvalue": "0"}, {"tablename": "u_rbt_research_project", "documentkey": "a56cc96501fd03103e48918ce4a0a67d", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "216cc96501fd03103e48918ce4a0a681", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "216cc96501fd03103e48918ce4a0a681", "fieldname": "u_allocation_notes", "oldvalue": "Initial allocation for quantum study.", "newvalue": "Initial allocation for quantum study. Committed 6000 for ER0001001."}, {"tablename": "u_rbt_research_project", "documentkey": "a56cc96501fd03103e48918ce4a0a67d", "fieldname": "u_over_budget_flag", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rbt_funding_source", "documentkey": "9d6cc96501fd03103e48918ce4a0a688", "fieldname": "u_available_amount", "oldvalue": "150000", "newvalue": "139000"}, {"tablename": "u_rbt_audit_log", "documentkey": "a27c01a501fd03103e48918ce4a0a649", "fieldname": "u_amount_affected", "oldvalue": "", "newvalue": "11000"}, {"tablename": "u_rbt_research_project", "documentkey": "a56cc96501fd03103e48918ce4a0a67d", "fieldname": "u_description", "oldvalue": "Budget allocation BA0001001 updated. Committed: 11000", "newvalue": "Project placed on hold due to over-budget condition. Pending financial review."}, {"tablename": "u_rbt_budget_allocation", "documentkey": "216cc96501fd03103e48918ce4a0a681", "fieldname": "u_committed_amount", "oldvalue": "5000", "newvalue": "11000"}], "ewm_logs": [{"sys_id": "227c01a501fd03103e48918ce4a0a648", "u_br_name": "alloc_update_sync_funding_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "227c01a501fd03103e48918ce4a0a64a", "u_br_name": "alloc_update_sync_funding_audit", "u_table_name": "u_rbt_research_project", "u_field_name": "u_description", "u_old_value": "Study of quantum entanglement in novel materials at low temperatures.", "u_new_value": "Budget allocation BA0001001 updated. Committed: 11000", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "267c01a501fd03103e48918ce4a0a650", "u_br_name": "proj_over_budget_hold_and_flag", "u_table_name": "u_rbt_budget_allocation", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "267c896501fd03103e48918ce4a0a68a", "u_br_name": "alloc_update_sync_funding_audit", "u_table_name": "u_rbt_funding_source", "u_field_name": "u_available_amount", "u_old_value": "150000", "u_new_value": "139000", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "2a7c01a501fd03103e48918ce4a0a646", "u_br_name": "alloc_update_sync_funding_audit", "u_table_name": "u_rbt_funding_source", "u_field_name": "u_notes", "u_old_value": "Initial funding source notes.", "u_new_value": "Committed 11000 against allocation BA0001001", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "2a7c01a501fd03103e48918ce4a0a64c", "u_br_name": "alloc_update_sync_funding_audit", "u_table_name": "u_rbt_research_project", "u_field_name": "u_over_budget_flag", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "627c01a501fd03103e48918ce4a0a652", "u_br_name": "alloc_frozen_funding_alert_escalation", "u_table_name": "u_rbt_funding_source", "u_field_name": "u_notes", "u_old_value": "Committed 11000 against allocation BA0001001", "u_new_value": "Over-budget alert for allocation BA0001001 on 2026-06-30 10:27:12", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "667c01a501fd03103e48918ce4a0a64e", "u_br_name": "proj_over_budget_hold_and_flag", "u_table_name": "u_rbt_research_project", "u_field_name": "u_description", "u_old_value": "Budget allocation BA0001001 updated. Committed: 11000", "u_new_value": "Project placed on hold due to over-budget condition. Pending financial review.", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "6a7c01a501fd03103e48918ce4a0a648", "u_br_name": "alloc_update_sync_funding_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_amount_affected", "u_old_value": "", "u_new_value": "11000", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "aa7c896501fd03103e48918ce4a0a688", "u_br_name": "approved_highval_commit_budget", "u_table_name": "u_rbt_budget_allocation", "u_field_name": "u_allocation_notes", "u_old_value": "Initial allocation for quantum study.", "u_new_value": "Initial allocation for quantum study. Committed 6000 for ER0001001.", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "ae7c01a501fd03103e48918ce4a0a64b", "u_br_name": "alloc_update_sync_funding_audit", "u_table_name": "u_rbt_research_project", "u_field_name": "u_total_committed", "u_old_value": "5000", "u_new_value": "11000", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "ae7c01a501fd03103e48918ce4a0a650", "u_br_name": "proj_over_budget_hold_and_flag", "u_table_name": "u_rbt_budget_allocation", "u_field_name": "u_allocation_notes", "u_old_value": "Initial allocation for quantum study. Committed 6000 for ER0001001.", "u_new_value": "Initial allocation for quantum study. Committed 6000 for ER0001001. Allocation frozen: project RPJ0001001 over-budget hold.", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "ea7c01a501fd03103e48918ce4a0a64d", "u_br_name": "proj_over_budget_hold_and_flag", "u_table_name": "u_rbt_research_project", "u_field_name": "u_state", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "ea7c01a501fd03103e48918ce4a0a652", "u_br_name": "alloc_frozen_funding_alert_escalation", "u_table_name": "u_rbt_funding_source", "u_field_name": "u_indirect_cost_rate", "u_old_value": "12.5", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "ea7c896501fd03103e48918ce4a0a687", "u_br_name": "approved_highval_commit_budget", "u_table_name": "u_rbt_budget_allocation", "u_field_name": "u_committed_amount", "u_old_value": "5000", "u_new_value": "11000", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}, {"sys_id": "ee7c01a501fd03103e48918ce4a0a64e", "u_br_name": "proj_over_budget_hold_and_flag", "u_table_name": "u_rbt_research_project", "u_field_name": "u_high_value_threshold", "u_old_value": "15000", "u_new_value": "5000", "u_error": "", "sys_created_on": "2026-06-30 10:27:12"}], "metadata": "{\"domain\": \"research_budget_tracking\", \"primary_table\": \"u_rbt_expenditure_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 4, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 19}"} {"tool_name": "update_rbt_expenditure_request", "parameters": "{\"table_name\": \"u_rbt_expenditure_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\", \"u_high_value_flag\": \"true\", \"u_secondary_approval_required\": \"true\"}}", "seed_data": "{\"u_number\": \"ER0005001\", \"u_required_by_date\": \"2025-09-01\", \"u_submission_date\": \"2025-06-15\", \"u_budget_allocation\": \"caf5d165017143103e48918ce4a0a68c\", \"u_expense_category\": \"86f5d165017143103e48918ce4a0a6a0\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_high_value_flag\": \"true\", \"u_project\": \"71f5d165017143103e48918ce4a0a689\", \"u_vendor\": \"46f5d165017143103e48918ce4a0a690\", \"sys_updated_on\": \"2026-06-30 11:09:01\", \"u_submitted_by\": \"71f5d165017143103e48918ce4a0a674\", \"sys_tags\": \"\", \"u_requested_amount\": \"35000\", \"sys_id\": \"4af5d165017143103e48918ce4a0a6a7\", \"u_description\": \"High-precision quantum detector array\", \"u_paid_date\": \"\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_required\": \"true\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_justification\": \"Critical for Phase III measurement accuracy requirements\", \"u_currency_code\": \"USD\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_main\": {\"u_name\": \"Physics Research Division\", \"u_notes\": \"Main physics research department\", \"u_email\": \"physics-dept@university.edu\", \"u_annual_budget\": \"5000000\", \"u_code\": \"DEPT-PHYS-001\", \"sys_mod_count\": \"0\", \"u_finance_officer\": \"\", \"sys_updated_on\": \"2026-06-30 11:08:40\", \"sys_tags\": \"\", \"sys_id\": \"f5f5d165017143103e48918ce4a0a660\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"25000\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_budget_year\": \"2025\", \"u_active\": \"true\", \"u_parent_department\": \"\", \"u_location\": \"Building 7, Room 301\", \"u_department_type\": \"1\", \"u_cost_center\": \"CC-4400\", \"sys_created_by\": \"admin\"}, \"pi_main\": {\"u_name\": \"Dr. Elena Vasquez\", \"u_department\": \"f5f5d165017143103e48918ce4a0a660\", \"u_bio\": \"Leading researcher in quantum materials\", \"u_email\": \"evasquez@university.edu\", \"u_secondary_email\": \"elena.v@personal.com\", \"u_title\": \"Professor of Quantum Physics\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90210\", \"sys_updated_on\": \"2026-06-30 11:08:40\", \"sys_tags\": \"\", \"u_orcid_id\": \"0000-0002-1234-5678\", \"sys_id\": \"71f5d165017143103e48918ce4a0a674\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0199\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_spending_authority_limit\": \"75000\", \"u_hire_date\": \"2015-08-15\", \"u_role_type\": \"1\", \"u_active\": \"true\", \"u_institution\": \"State University\", \"sys_created_by\": \"admin\"}, \"project_main\": {\"u_name\": \"Quantum Entanglement Study Phase III\", \"u_department\": \"f5f5d165017143103e48918ce4a0a660\", \"u_number\": \"PRJ0001001\", \"u_approved_budget\": \"500000\", \"u_over_budget_flag\": \"false\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:08:40\", \"u_total_spent\": \"80000\", \"sys_tags\": \"\", \"u_principal_investigator\": \"71f5d165017143103e48918ce4a0a674\", \"u_research_area\": \"Quantum Physics\", \"sys_id\": \"71f5d165017143103e48918ce4a0a689\", \"u_description\": \"Phase III of quantum entanglement research\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"25000\", \"u_total_committed\": \"120000\", \"u_end_date\": \"2026-12-31\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_start_date\": \"2025-01-15\", \"u_currency_code\": \"USD\", \"sys_created_by\": \"admin\"}, \"funding_src_main\": {\"u_name\": \"NSF Quantum Research Grant 2025\", \"u_notes\": \"Federal grant for quantum information science\", \"u_department\": \"f5f5d165017143103e48918ce4a0a660\", \"u_number\": \"FS0002001\", \"u_available_amount\": \"300000\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_granting_agency\": \"National Science Foundation\", \"sys_updated_on\": \"2026-06-30 11:08:40\", \"sys_tags\": \"\", \"sys_id\": \"4af5d165017143103e48918ce4a0a677\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2027-06-30\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_start_date\": \"2025-01-01\", \"u_source_type\": \"1\", \"u_grant_reference\": \"NSF-QIS-2025-0042\", \"u_currency_code\": \"USD\", \"u_indirect_cost_rate\": \"0.52\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"750000\"}, \"budget_alloc_main\": {\"u_number\": \"BA0003001\", \"u_allocation_notes\": \"Primary allocation for Phase III\", \"u_effective_date\": \"2025-01-15\", \"u_funding_source\": \"4af5d165017143103e48918ce4a0a677\", \"u_state\": \"2\", \"sys_mod_count\": \"1\", \"u_project\": \"71f5d165017143103e48918ce4a0a689\", \"sys_updated_on\": \"2026-06-30 11:09:01\", \"sys_tags\": \"\", \"u_approved_by\": \"71f5d165017143103e48918ce4a0a674\", \"u_fiscal_year\": \"2025\", \"u_remaining_amount\": \"115000\", \"sys_id\": \"caf5d165017143103e48918ce4a0a68c\", \"sys_updated_by\": \"admin\", \"u_allocated_amount\": \"250000\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_currency_code\": \"USD\", \"u_committed_amount\": \"95000\", \"u_expiry_date\": \"2026-12-31\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"40000\"}, \"expense_cat_main\": {\"u_name\": \"Laboratory Equipment\", \"u_notes\": \"Includes calibration and installation costs\", \"u_code\": \"EQUIP-001\", \"u_indirect_cost_eligible\": \"true\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_budget_line_label\": \"Equipment Purchases\", \"sys_updated_on\": \"2026-06-30 11:08:40\", \"sys_tags\": \"\", \"u_gl_account_code\": \"GL-5200\", \"u_requires_receipt\": \"true\", \"sys_id\": \"86f5d165017143103e48918ce4a0a6a0\", \"u_description\": \"Scientific instruments and lab equipment\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"10000\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_max_single_expense\": \"100000\", \"u_active\": \"true\", \"u_category_type\": \"2\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"Precision Quantum Instruments LLC\", \"u_notes\": \"Preferred vendor for quantum lab equipment\", \"u_approved_vendor\": \"true\", \"u_tax_id\": \"82-1234567\", \"u_vendor_id\": \"VND-40881\", \"u_email\": \"mchen@pqi-instruments.com\", \"u_address\": \"1200 Innovation Blvd, San Jose, CA 95134\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:08:40\", \"sys_tags\": \"\", \"sys_id\": \"46f5d165017143103e48918ce4a0a690\", \"u_contact_name\": \"Marcus Chen\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0277\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_active\": \"true\", \"u_currency_code\": \"USD\", \"u_preferred_expense_category\": \"86f5d165017143103e48918ce4a0a6a0\", \"u_vendor_type\": \"1\", \"u_payment_terms\": \"Net 45\", \"sys_created_by\": \"admin\"}, \"exp_req_under_review\": {\"u_number\": \"ER0005002\", \"u_required_by_date\": \"2025-08-15\", \"u_submission_date\": \"2025-06-20\", \"u_budget_allocation\": \"caf5d165017143103e48918ce4a0a68c\", \"u_expense_category\": \"86f5d165017143103e48918ce4a0a6a0\", \"u_state\": \"3\", \"sys_mod_count\": \"0\", \"u_high_value_flag\": \"false\", \"u_project\": \"71f5d165017143103e48918ce4a0a689\", \"u_vendor\": \"46f5d165017143103e48918ce4a0a690\", \"sys_updated_on\": \"2026-06-30 11:08:40\", \"u_submitted_by\": \"71f5d165017143103e48918ce4a0a674\", \"sys_tags\": \"\", \"u_requested_amount\": \"18000\", \"sys_id\": \"caf5d165017143103e48918ce4a0a6a3\", \"u_description\": \"Cryogenic cooling unit for quantum lab\", \"u_paid_date\": \"\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_required\": \"false\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_justification\": \"Required for maintaining qubit coherence at millikelvin temperatures\", \"u_currency_code\": \"USD\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"approval_rec_1\": {\"u_override_reason\": \"\", \"u_number\": \"APR0006001\", \"u_due_date\": \"2025-07-05\", \"u_state\": \"1\", \"sys_mod_count\": \"0\", \"u_decision\": \"3\", \"u_sequence_order\": \"1\", \"u_approval_type\": \"1\", \"sys_updated_on\": \"2026-06-30 11:08:40\", \"u_expenditure_request\": \"caf5d165017143103e48918ce4a0a6a3\", \"sys_tags\": \"\", \"sys_id\": \"caf5d165017143103e48918ce4a0a6ac\", \"u_decision_date\": \"\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Pending departmental budget review\", \"u_approver\": \"71f5d165017143103e48918ce4a0a674\", \"u_escalated\": \"false\", \"sys_created_on\": \"2026-06-30 11:08:40\", \"u_requested_date\": \"2025-06-21 09:00:00\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_rbt_expenditure_request\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_budget_allocation\": {\"FK\": \"u_rbt_budget_allocation\"}, \"u_submitted_by\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_high_value_flag\": {\"type\": \"bool\"}, \"u_vendor\": {\"FK\": \"u_rbt_vendor\"}, \"u_expense_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_paid_date\": {\"type\": \"str\"}, \"u_secondary_approval_required\": {\"type\": \"bool\"}}, \"u_rbt_research_project\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_principal_investigator\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_approved_budget\": {\"type\": \"decimal\"}, \"u_total_committed\": {\"type\": \"decimal\"}, \"u_total_spent\": {\"type\": \"decimal\"}, \"u_over_budget_flag\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_research_area\": {\"type\": \"str\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}}, \"u_rbt_budget_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_funding_source\": {\"FK\": \"u_rbt_funding_source\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_state\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_allocation_notes\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_approved_by\": {\"FK\": \"u_rbt_principal_investigator\"}}, \"u_rbt_funding_source\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_source_type\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_available_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_granting_agency\": {\"type\": \"str\"}, \"u_grant_reference\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_indirect_cost_rate\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_principal_investigator\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_role_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_spending_authority_limit\": {\"type\": \"decimal\"}, \"u_orcid_id\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_bio\": {\"type\": \"str\"}, \"u_secondary_email\": {\"type\": \"str\"}, \"u_institution\": {\"type\": \"str\"}}, \"u_rbt_approval_record\": {\"u_number\": {\"type\": \"str\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_approver\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_state\": {\"type\": \"str\"}}, \"u_rbt_department\": {\"u_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_finance_officer\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_parent_department\": {\"FK\": \"u_rbt_department\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_location\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_expense_category\": {\"u_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_category_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requires_receipt\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_budget_line_label\": {\"type\": \"str\"}, \"u_indirect_cost_eligible\": {\"type\": \"bool\"}, \"u_max_single_expense\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_vendor\": {\"u_vendor_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_preferred_expense_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_vendor_type\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_approved_vendor\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_audit_log\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_performed_by\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_amount_affected\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_highval_commit_budget_audit", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_stateCHANGESTO4^u_high_value_flag=true^u_secondary_approval_required=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the associated Budget Allocation: increase committed_amount, decrease remaining_amount\n var allocGr = new GlideRecord('u_rbt_budget_allocation');\n allocGr.addQuery('sys_id', current.getValue('u_budget_allocation'));\n allocGr.query();\n if (allocGr.next()) {\n var reqAmt = parseFloat(current.getValue('u_requested_amount')) || 0;\n\n var oldCommitted = allocGr.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + reqAmt;\n allocGr.setValue('u_committed_amount', newCommitted.toString());\n _ewmLog('u_rbt_budget_allocation', 'u_committed_amount', oldCommitted, allocGr.getValue('u_committed_amount'), '');\n\n var oldRemaining = allocGr.getValue('u_remaining_amount');\n var newRemaining = (parseFloat(oldRemaining) || 0) - reqAmt;\n allocGr.setValue('u_remaining_amount', newRemaining.toString());\n _ewmLog('u_rbt_budget_allocation', 'u_remaining_amount', oldRemaining, allocGr.getValue('u_remaining_amount'), '');\n\n try {\n var r = allocGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + allocGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the approval event\n var auditGr = new GlideRecord('u_rbt_audit_log');\n auditGr.initialize();\n auditGr.setValue('u_expenditure_request', current.getValue('sys_id'));\n _ewmLog('u_rbt_audit_log', 'u_expenditure_request', '', current.getValue('sys_id'), '');\n\n auditGr.setValue('u_project', current.getValue('u_project'));\n _ewmLog('u_rbt_audit_log', 'u_project', '', current.getValue('u_project'), '');\n\n auditGr.setValue('u_event_type', '3');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '3', '');\n\n auditGr.setValue('u_previous_state', previous.getValue('u_state'));\n _ewmLog('u_rbt_audit_log', 'u_previous_state', '', previous.getValue('u_state'), '');\n\n auditGr.setValue('u_new_state', '4');\n _ewmLog('u_rbt_audit_log', 'u_new_state', '', '4', '');\n\n auditGr.setValue('u_amount_affected', current.getValue('u_requested_amount'));\n _ewmLog('u_rbt_audit_log', 'u_amount_affected', '', current.getValue('u_requested_amount'), '');\n\n auditGr.setValue('u_description', 'High-value expenditure request approved with secondary approval');\n _ewmLog('u_rbt_audit_log', 'u_description', '', 'High-value expenditure request approved with secondary approval', '');\n\n auditGr.setValue('u_compliance_flag', 'true');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'true', '');\n\n auditGr.setValue('u_reference_number', current.getValue('u_number'));\n _ewmLog('u_rbt_audit_log', 'u_reference_number', '', current.getValue('u_number'), '');\n\n try {\n var r2 = auditGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + auditGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "alloc_change_sync_project_funding", "fires_on_table": "u_rbt_budget_allocation", "filter_condition": "u_committed_amountCHANGES^u_remaining_amountCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Research Project: increment total_committed\n var projRef = current.getValue('u_project');\n if (projRef) {\n var grProj = new GlideRecord('u_rbt_research_project');\n grProj.addQuery('sys_id', projRef);\n grProj.query();\n if (grProj.next()) {\n var oldCommitted = grProj.getValue('u_total_committed');\n var prevCommAmt = parseFloat(previous.getValue('u_committed_amount')) || 0;\n var currCommAmt = parseFloat(current.getValue('u_committed_amount')) || 0;\n var delta = currCommAmt - prevCommAmt;\n var newCommitted = (parseFloat(oldCommitted) || 0) + delta;\n grProj.setValue('u_total_committed', String(newCommitted));\n _ewmLog('u_rbt_research_project', 'u_total_committed', oldCommitted, String(newCommitted), '');\n try {\n var r1 = grProj.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grProj.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the linked Funding Source: adjust available_amount\n var fsRef = current.getValue('u_funding_source');\n if (fsRef) {\n var grFS = new GlideRecord('u_rbt_funding_source');\n grFS.addQuery('sys_id', fsRef);\n grFS.query();\n if (grFS.next()) {\n var oldAvail = grFS.getValue('u_available_amount');\n var prevRemaining = parseFloat(previous.getValue('u_remaining_amount')) || 0;\n var currRemaining = parseFloat(current.getValue('u_remaining_amount')) || 0;\n var remDelta = currRemaining - prevRemaining;\n var newAvail = (parseFloat(oldAvail) || 0) + remDelta;\n grFS.setValue('u_available_amount', String(newAvail));\n _ewmLog('u_rbt_funding_source', 'u_available_amount', oldAvail, String(newAvail), '');\n try {\n var r2 = grFS.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grFS.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Insert a new Expenditure Request as a reconciliation record\n var grER = new GlideRecord('u_rbt_expenditure_request');\n grER.initialize();\n grER.setValue('u_project', current.getValue('u_project'));\n _ewmLog('u_rbt_expenditure_request', 'u_project', '', current.getValue('u_project'), '');\n grER.setValue('u_state', '1');\n _ewmLog('u_rbt_expenditure_request', 'u_state', '', '1', '');\n try {\n var r3 = grER.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grER.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "set_defaults_high_value_draft_exp", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_state=1^u_currency_code=USD^u_high_value_flag=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set secondary_approval_required on current expenditure request\n var oldSecondary = current.getValue('u_secondary_approval_required');\n current.setValue('u_secondary_approval_required', 'true');\n _ewmLog('u_rbt_expenditure_request', 'u_secondary_approval_required', oldSecondary, current.getValue('u_secondary_approval_required'), '');\n\n // 2. Set justification default on current expenditure request\n var oldJustification = current.getValue('u_justification');\n current.setValue('u_justification', 'High-value expenditure - secondary approval required per policy');\n _ewmLog('u_rbt_expenditure_request', 'u_justification', oldJustification, current.getValue('u_justification'), '');\n\n // 3. Update the associated research project to flag over-budget review\n var projRef = current.getValue('u_project');\n if (projRef) {\n var gr = new GlideRecord('u_rbt_research_project');\n gr.addQuery('sys_id', projRef);\n gr.query();\n if (gr.next()) {\n var oldFlag = gr.getValue('u_over_budget_flag');\n gr.setValue('u_over_budget_flag', 'true');\n _ewmLog('u_rbt_research_project', 'u_over_budget_flag', oldFlag, gr.getValue('u_over_budget_flag'), '');\n\n var oldDesc = gr.getValue('u_description');\n gr.setValue('u_description', 'High-value expenditure request submitted - under review');\n _ewmLog('u_rbt_research_project', 'u_description', oldDesc, gr.getValue('u_description'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "proj_update_on_exp_req_update", "fires_on_table": "u_rbt_research_project", "filter_condition": "u_state=2^u_over_budget_flag=true^u_total_committedISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When an active research project is flagged over-budget, update related records:\n // 1. Update the funding source notes\n // 2. Update the approval records for pending requests to escalated\n // 3. Insert a compliance alert audit log\n // 4. Update the department high_value_threshold\n // 5. Update the principal investigator spending_authority_limit\n\n // 1. Update funding source via budget allocation\n var grAlloc = new GlideRecord('u_rbt_budget_allocation');\n grAlloc.addQuery('u_project', current.getUniqueValue());\n grAlloc.addQuery('u_state', '2');\n grAlloc.query();\n if (grAlloc.next()) {\n var fsSysId = grAlloc.getValue('u_funding_source');\n if (fsSysId) {\n var grFS = new GlideRecord('u_rbt_funding_source');\n if (grFS.get(fsSysId)) {\n var oldNotes = grFS.getValue('u_notes');\n grFS.setValue('u_notes', 'Over-budget alert for project ' + current.getValue('u_number'));\n _ewmLog('u_rbt_funding_source', 'u_notes', oldNotes, grFS.getValue('u_notes'), '');\n try { var r1 = grFS.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grFS.getLastErrorMessage()); } }\n catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n\n // 2. Escalate pending approval records for expenditure requests on this project\n var grER = new GlideRecord('u_rbt_expenditure_request');\n grER.addQuery('u_project', current.getUniqueValue());\n grER.addQuery('u_state', '3');\n grER.query();\n while (grER.next()) {\n var grAR = new GlideRecord('u_rbt_approval_record');\n grAR.addQuery('u_expenditure_request', grER.getUniqueValue());\n grAR.addQuery('u_state', '1');\n grAR.query();\n while (grAR.next()) {\n var oldEsc = grAR.getValue('u_escalated');\n grAR.setValue('u_escalated', 'true');\n _ewmLog('u_rbt_approval_record', 'u_escalated', oldEsc, grAR.getValue('u_escalated'), '');\n var oldComments = grAR.getValue('u_comments');\n grAR.setValue('u_comments', 'Auto-escalated due to over-budget flag on project');\n _ewmLog('u_rbt_approval_record', 'u_comments', oldComments, grAR.getValue('u_comments'), '');\n try { var r2 = grAR.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAR.getLastErrorMessage()); } }\n catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Insert compliance alert audit log\n var grLog = new GlideRecord('u_rbt_audit_log');\n grLog.initialize();\n grLog.setValue('u_project', current.getUniqueValue());\n grLog.setValue('u_event_type', '5');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '5', '');\n grLog.setValue('u_description', 'Project exceeded approved budget - compliance review required');\n _ewmLog('u_rbt_audit_log', 'u_description', '', 'Project exceeded approved budget - compliance review required', '');\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'true', '');\n grLog.setValue('u_amount_affected', current.getValue('u_total_committed'));\n _ewmLog('u_rbt_audit_log', 'u_amount_affected', '', current.getValue('u_total_committed'), '');\n grLog.setValue('u_notes', 'Triggered by over_budget_flag set to true');\n _ewmLog('u_rbt_audit_log', 'u_notes', '', 'Triggered by over_budget_flag set to true', '');\n try { var r3 = grLog.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); } }\n catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "funding_src_upd_vendor_audit", "fires_on_table": "u_rbt_funding_source", "filter_condition": "u_stateISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update vendors associated with this funding source's granting agency\n var grVendor = new GlideRecord('u_rbt_vendor');\n grVendor.addQuery('u_currency_code', current.getValue('u_currency_code'));\n grVendor.addQuery('u_active', 'true');\n grVendor.setLimit(10);\n grVendor.query();\n while (grVendor.next()) {\n var oldNotes = grVendor.getValue('u_notes');\n grVendor.setValue('u_notes', 'Funding source ' + current.getValue('u_number') + ' updated to state ' + current.getValue('u_state'));\n _ewmLog('u_rbt_vendor', 'u_notes', oldNotes, grVendor.getValue('u_notes'), '');\n\n var oldPayTerms = grVendor.getValue('u_payment_terms');\n grVendor.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_rbt_vendor', 'u_payment_terms', oldPayTerms, grVendor.getValue('u_payment_terms'), '');\n\n var oldCurrency = grVendor.getValue('u_currency_code');\n grVendor.setValue('u_currency_code', current.getValue('u_currency_code'));\n _ewmLog('u_rbt_vendor', 'u_currency_code', oldCurrency, grVendor.getValue('u_currency_code'), '');\n\n try {\n var r1 = grVendor.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grVendor.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the funding source state change\n var grAudit = new GlideRecord('u_rbt_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_event_type', '2');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '2', '');\n\n grAudit.setValue('u_description', 'Funding source ' + current.getValue('u_number') + ' state verified during cascade');\n _ewmLog('u_rbt_audit_log', 'u_description', '', grAudit.getValue('u_description'), '');\n\n grAudit.setValue('u_compliance_flag', 'true');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'true', '');\n\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "vendor_update_cascade_final", "fires_on_table": "u_rbt_vendor", "filter_condition": "u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var vendorSysId = current.getUniqueValue();\n\n // 1. Find expenditure requests referencing this vendor, then update their approval records\n var erGr = new GlideRecord('u_rbt_expenditure_request');\n erGr.addQuery('u_vendor', vendorSysId);\n erGr.query();\n while (erGr.next()) {\n var arGr = new GlideRecord('u_rbt_approval_record');\n arGr.addQuery('u_expenditure_request', erGr.getUniqueValue());\n arGr.addQuery('u_state', '1');\n arGr.query();\n while (arGr.next()) {\n var oldState = arGr.getValue('u_state');\n arGr.setValue('u_state', '2');\n _ewmLog('u_rbt_approval_record', 'u_state', oldState, arGr.getValue('u_state'), '');\n var oldComments = arGr.getValue('u_comments');\n arGr.setValue('u_comments', 'Auto-completed via vendor cascade for vendor ' + current.getValue('u_name'));\n _ewmLog('u_rbt_approval_record', 'u_comments', oldComments, arGr.getValue('u_comments'), '');\n try {\n var r1 = arGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + arGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the PI's spending authority limit on the submitter\n var piRef = erGr.getValue('u_submitted_by');\n if (piRef) {\n var piGr = new GlideRecord('u_rbt_principal_investigator');\n if (piGr.get(piRef)) {\n var oldLimit = piGr.getValue('u_spending_authority_limit');\n piGr.setValue('u_spending_authority_limit', '50000');\n _ewmLog('u_rbt_principal_investigator', 'u_spending_authority_limit', oldLimit, piGr.getValue('u_spending_authority_limit'), '');\n try {\n var r2 = piGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + piGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n // 3. Insert audit log entry for the vendor cascade completion\n var alGr = new GlideRecord('u_rbt_audit_log');\n alGr.initialize();\n alGr.setValue('u_event_type', '5');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '5', '');\n alGr.setValue('u_description', 'Vendor cascade completed for vendor ' + vendorSysId);\n _ewmLog('u_rbt_audit_log', 'u_description', '', alGr.getValue('u_description'), '');\n alGr.setValue('u_compliance_flag', 'true');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'true', '');\n alGr.setValue('u_reference_number', current.getValue('u_vendor_id'));\n _ewmLog('u_rbt_audit_log', 'u_reference_number', '', alGr.getValue('u_reference_number'), '');\n try {\n var r3 = alGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + alGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_amount_affected", "oldvalue": "", "newvalue": "35000"}, {"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_rbt_expenditure_request", "documentkey": "4af5d165017143103e48918ce4a0a6a7", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_reference_number", "oldvalue": "", "newvalue": "ER0005001"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "caf5d165017143103e48918ce4a0a68c", "fieldname": "u_remaining_amount", "oldvalue": "150000", "newvalue": "115000"}, {"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_description", "oldvalue": "", "newvalue": "High-value expenditure request approved with secondary approval"}, {"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "caf5d165017143103e48918ce4a0a68c", "fieldname": "u_committed_amount", "oldvalue": "60000", "newvalue": "95000"}, {"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_project", "oldvalue": "", "newvalue": "71f5d165017143103e48918ce4a0a689"}, {"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_rbt_audit_log", "documentkey": "4b069565017143103e48918ce4a0a6b1", "fieldname": "u_expenditure_request", "oldvalue": "", "newvalue": "4af5d165017143103e48918ce4a0a6a7"}], "ewm_logs": [{"sys_id": "03061165017143103e48918ce4a0a6d8", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_expenditure_request", "u_old_value": "", "u_new_value": "4af5d165017143103e48918ce4a0a6a7", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "03069565017143103e48918ce4a0a6b1", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_reference_number", "u_old_value": "", "u_new_value": "ER0005001", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "0f069565017143103e48918ce4a0a6ae", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "43061165017143103e48918ce4a0a6d6", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_budget_allocation", "u_field_name": "u_remaining_amount", "u_old_value": "150000", "u_new_value": "115000", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "47069565017143103e48918ce4a0a6af", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_amount_affected", "u_old_value": "", "u_new_value": "35000", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "4b061165017143103e48918ce4a0a6d8", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_project", "u_old_value": "", "u_new_value": "71f5d165017143103e48918ce4a0a689", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "83061165017143103e48918ce4a0a6d5", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_budget_allocation", "u_field_name": "u_committed_amount", "u_old_value": "60000", "u_new_value": "95000", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "83061165017143103e48918ce4a0a6d9", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "8f069565017143103e48918ce4a0a6af", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "High-value expenditure request approved with secondary approval", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "c7069565017143103e48918ce4a0a6b0", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_compliance_flag", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}, {"sys_id": "cb061165017143103e48918ce4a0a6d9", "u_br_name": "approved_highval_commit_budget_audit", "u_table_name": "u_rbt_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:09:01"}], "metadata": "{\"domain\": \"research_budget_tracking\", \"primary_table\": \"u_rbt_expenditure_request\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 1, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 12}"} {"tool_name": "update_rbt_expenditure_request", "parameters": "{\"table_name\": \"u_rbt_expenditure_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_number\": \"ER-2025-00589\", \"u_required_by_date\": \"2025-08-01\", \"u_submission_date\": \"2025-06-10\", \"u_budget_allocation\": \"9ff815ed017143103e48918ce4a0a6e5\", \"u_expense_category\": \"57f815ed017143103e48918ce4a0a654\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_high_value_flag\": \"true\", \"u_project\": \"d3f815ed017143103e48918ce4a0a6f8\", \"u_vendor\": \"1bf815ed017143103e48918ce4a0a6e9\", \"sys_updated_on\": \"2026-06-30 11:22:12\", \"u_submitted_by\": \"dff815ed017143103e48918ce4a0a6c2\", \"sys_tags\": \"\", \"u_requested_amount\": \"18500\", \"sys_id\": \"1ff855ed017143103e48918ce4a0a605\", \"u_description\": \"Dilution refrigerator components for quantum processor cooling\", \"u_paid_date\": \"\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_required\": \"true\", \"sys_created_on\": \"2026-06-30 11:21:52\", \"u_justification\": \"Required for maintaining sub-millikelvin temperatures in the quantum processor testbed\", \"u_currency_code\": \"USD\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"dept_main\": {\"u_name\": \"Physics Research Division\", \"u_notes\": \"Federal grant FS-FED-2025-001 funds updated\", \"u_email\": \"physics-dept@university.edu\", \"u_annual_budget\": \"500000\", \"u_code\": \"DEPT-PHYS-001\", \"sys_mod_count\": \"1\", \"u_finance_officer\": \"\", \"sys_updated_on\": \"2026-06-30 11:22:13\", \"sys_tags\": \"\", \"sys_id\": \"9bf815ed017143103e48918ce4a0a6bf\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"25000\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:21:51\", \"u_budget_year\": \"2025\", \"u_active\": \"true\", \"u_parent_department\": \"\", \"u_location\": \"Building 7, Room 301\", \"u_department_type\": \"1\", \"u_cost_center\": \"RC-REVIEW-2025\", \"sys_created_by\": \"admin\"}, \"funding_src_main\": {\"u_name\": \"NSF Quantum Computing Grant\", \"u_notes\": \"Commitment updated from allocation BA-2025-00312\", \"u_department\": \"9bf815ed017143103e48918ce4a0a6bf\", \"u_number\": \"FS-FED-2025-001\", \"u_available_amount\": \"76500\", \"u_state\": \"1\", \"sys_mod_count\": \"1\", \"u_granting_agency\": \"National Science Foundation\", \"sys_updated_on\": \"2026-06-30 11:22:12\", \"sys_tags\": \"\", \"sys_id\": \"97f815ed017143103e48918ce4a0a6e2\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2027-12-31\", \"sys_created_on\": \"2026-06-30 11:21:51\", \"u_start_date\": \"2025-01-01\", \"u_source_type\": \"1\", \"u_grant_reference\": \"NSF-QC-2025-78432\", \"u_currency_code\": \"USD\", \"u_indirect_cost_rate\": \"0.26\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"250000\"}, \"pi_main\": {\"u_name\": \"Dr. Elena Vasquez\", \"u_department\": \"9bf815ed017143103e48918ce4a0a6bf\", \"u_bio\": \"Quantum computing researcher with 12 years experience\", \"u_email\": \"evasquez@university.edu\", \"u_secondary_email\": \"elena.vasquez@gmail.com\", \"u_title\": \"Associate Professor of Physics\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90421\", \"sys_updated_on\": \"2026-06-30 11:21:52\", \"sys_tags\": \"\", \"u_orcid_id\": \"0000-0002-5678-1234\", \"sys_id\": \"dff815ed017143103e48918ce4a0a6c2\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0198\", \"sys_created_on\": \"2026-06-30 11:21:52\", \"u_spending_authority_limit\": \"50000\", \"u_hire_date\": \"2018-08-15\", \"u_role_type\": \"1\", \"u_active\": \"true\", \"u_institution\": \"State University\", \"sys_created_by\": \"admin\"}, \"project_main\": {\"u_name\": \"Quantum Error Correction Study\", \"u_department\": \"9bf815ed017143103e48918ce4a0a6bf\", \"u_number\": \"PRJ-2025-00147\", \"u_approved_budget\": \"100000\", \"u_over_budget_flag\": \"true\", \"u_state\": \"2\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:22:12\", \"u_total_spent\": \"40000\", \"sys_tags\": \"\", \"u_principal_investigator\": \"dff815ed017143103e48918ce4a0a6c2\", \"u_research_area\": \"Quantum Computing\", \"sys_id\": \"d3f815ed017143103e48918ce4a0a6f8\", \"u_description\": \"Research into topological quantum error correction codes\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"15000\", \"u_total_committed\": \"103500\", \"u_end_date\": \"2026-12-31\", \"sys_created_on\": \"2026-06-30 11:21:52\", \"u_start_date\": \"2025-02-01\", \"u_currency_code\": \"USD\", \"sys_created_by\": \"admin\"}, \"alloc_main\": {\"u_number\": \"BA-2025-00312\", \"u_allocation_notes\": \"Over-budget alert: project committed amount exceeds approved budget\", \"u_effective_date\": \"2025-02-01\", \"u_funding_source\": \"97f815ed017143103e48918ce4a0a6e2\", \"u_state\": \"2\", \"sys_mod_count\": \"1\", \"u_project\": \"d3f815ed017143103e48918ce4a0a6f8\", \"sys_updated_on\": \"2026-06-30 11:22:12\", \"sys_tags\": \"\", \"u_approved_by\": \"dff815ed017143103e48918ce4a0a6c2\", \"u_fiscal_year\": \"2025\", \"u_remaining_amount\": \"55000\", \"sys_id\": \"9ff815ed017143103e48918ce4a0a6e5\", \"sys_updated_by\": \"admin\", \"u_allocated_amount\": \"100000\", \"sys_created_on\": \"2026-06-30 11:21:52\", \"u_currency_code\": \"USD\", \"u_committed_amount\": \"103500\", \"u_expiry_date\": \"2026-12-31\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"20000\"}, \"vendor_main\": {\"u_name\": \"Cryogenics Solutions Inc\", \"u_notes\": \"Approved supplier for cryogenic equipment\", \"u_approved_vendor\": \"true\", \"u_tax_id\": \"84-2019876\", \"u_vendor_id\": \"VND-20198\", \"u_email\": \"mchen@cryosolutions.com\", \"u_address\": \"450 Industrial Blvd, Boulder CO 80301\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:21:52\", \"sys_tags\": \"\", \"sys_id\": \"1bf815ed017143103e48918ce4a0a6e9\", \"u_contact_name\": \"Marcus Chen\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0277\", \"sys_created_on\": \"2026-06-30 11:21:52\", \"u_active\": \"true\", \"u_currency_code\": \"USD\", \"u_preferred_expense_category\": \"\", \"u_vendor_type\": \"1\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\"}, \"expense_cat_main\": {\"u_name\": \"Laboratory Equipment\", \"u_notes\": \"Requires three quotes for purchases over $10,000\", \"u_code\": \"ECAT-EQUIP-001\", \"u_indirect_cost_eligible\": \"false\", \"u_parent_category\": \"\", \"sys_mod_count\": \"0\", \"u_budget_line_label\": \"Equipment Purchases\", \"sys_updated_on\": \"2026-06-30 11:21:52\", \"sys_tags\": \"\", \"u_gl_account_code\": \"GL-54200\", \"u_requires_receipt\": \"true\", \"sys_id\": \"57f815ed017143103e48918ce4a0a654\", \"u_description\": \"Capital equipment for laboratory use\", \"sys_updated_by\": \"admin\", \"u_high_value_threshold\": \"5000\", \"sys_created_on\": \"2026-06-30 11:21:52\", \"u_max_single_expense\": \"75000\", \"u_active\": \"true\", \"u_category_type\": \"2\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_rbt_expenditure_request\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_budget_allocation\": {\"FK\": \"u_rbt_budget_allocation\"}, \"u_submitted_by\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_state\": {\"type\": \"str\"}, \"u_requested_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_high_value_flag\": {\"type\": \"bool\"}, \"u_vendor\": {\"FK\": \"u_rbt_vendor\"}, \"u_expense_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_paid_date\": {\"type\": \"str\"}, \"u_secondary_approval_required\": {\"type\": \"bool\"}}, \"u_rbt_research_project\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_principal_investigator\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_approved_budget\": {\"type\": \"decimal\"}, \"u_total_committed\": {\"type\": \"decimal\"}, \"u_total_spent\": {\"type\": \"decimal\"}, \"u_over_budget_flag\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_research_area\": {\"type\": \"str\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}}, \"u_rbt_budget_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_funding_source\": {\"FK\": \"u_rbt_funding_source\"}, \"u_allocated_amount\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_state\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_allocation_notes\": {\"type\": \"str\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_approved_by\": {\"FK\": \"u_rbt_principal_investigator\"}}, \"u_rbt_funding_source\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_source_type\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_available_amount\": {\"type\": \"decimal\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_granting_agency\": {\"type\": \"str\"}, \"u_grant_reference\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_indirect_cost_rate\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_principal_investigator\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_rbt_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_title\": {\"type\": \"str\"}, \"u_role_type\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_spending_authority_limit\": {\"type\": \"decimal\"}, \"u_orcid_id\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_bio\": {\"type\": \"str\"}, \"u_secondary_email\": {\"type\": \"str\"}, \"u_institution\": {\"type\": \"str\"}}, \"u_rbt_approval_record\": {\"u_number\": {\"type\": \"str\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_approver\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_override_reason\": {\"type\": \"str\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_state\": {\"type\": \"str\"}}, \"u_rbt_department\": {\"u_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_finance_officer\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_parent_department\": {\"FK\": \"u_rbt_department\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_year\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_location\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_department_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_expense_category\": {\"u_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_category_type\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_requires_receipt\": {\"type\": \"bool\"}, \"u_high_value_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_gl_account_code\": {\"type\": \"str\"}, \"u_budget_line_label\": {\"type\": \"str\"}, \"u_indirect_cost_eligible\": {\"type\": \"bool\"}, \"u_max_single_expense\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_vendor\": {\"u_vendor_id\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_preferred_expense_category\": {\"FK\": \"u_rbt_expense_category\"}, \"u_vendor_type\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_approved_vendor\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_audit_log\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_performed_by\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_amount_affected\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "set_flags_and_commit_on_approval", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set high_value_flag on current expenditure request\n var oldHvf = current.getValue('u_high_value_flag');\n current.setValue('u_high_value_flag', 'true');\n _ewmLog(current.getTableName(), 'u_high_value_flag', oldHvf, current.getValue('u_high_value_flag'), '');\n\n // 2. Set secondary_approval_required on current expenditure request\n var oldSar = current.getValue('u_secondary_approval_required');\n current.setValue('u_secondary_approval_required', 'true');\n _ewmLog(current.getTableName(), 'u_secondary_approval_required', oldSar, current.getValue('u_secondary_approval_required'), '');\n\n // 3. Update the associated research project's total_committed\n var projectRef = current.getValue('u_project');\n if (projectRef) {\n var gr = new GlideRecord('u_rbt_research_project');\n gr.addQuery('sys_id', projectRef);\n gr.query();\n if (gr.next()) {\n var oldCommitted = gr.getValue('u_total_committed');\n var reqAmount = parseFloat(current.getValue('u_requested_amount')) || 0;\n var currentCommitted = parseFloat(oldCommitted) || 0;\n var newCommitted = (currentCommitted + reqAmount).toFixed(2);\n gr.setValue('u_total_committed', newCommitted);\n _ewmLog('u_rbt_research_project', 'u_total_committed', oldCommitted, newCommitted, '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "proj_over_budget_alloc_audit", "fires_on_table": "u_rbt_research_project", "filter_condition": "u_over_budget_flag=true^u_state=2^u_total_committedISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update budget allocations linked to this over-budget project\n var grAlloc = new GlideRecord('u_rbt_budget_allocation');\n grAlloc.addQuery('u_project', current.getUniqueValue());\n grAlloc.query();\n while (grAlloc.next()) {\n var oldNotes = grAlloc.getValue('u_allocation_notes');\n grAlloc.setValue('u_allocation_notes', 'Over-budget alert: project committed amount exceeds approved budget');\n _ewmLog('u_rbt_budget_allocation', 'u_allocation_notes', oldNotes, grAlloc.getValue('u_allocation_notes'), '');\n\n var oldCommitted = grAlloc.getValue('u_committed_amount');\n grAlloc.setValue('u_committed_amount', current.getValue('u_total_committed'));\n _ewmLog('u_rbt_budget_allocation', 'u_committed_amount', oldCommitted, grAlloc.getValue('u_committed_amount'), '');\n\n try {\n var r = grAlloc.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grAlloc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the compliance alert\n var grLog = new GlideRecord('u_rbt_audit_log');\n grLog.initialize();\n grLog.setValue('u_project', current.getUniqueValue());\n _ewmLog('u_rbt_audit_log', 'u_project', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_event_type', '5');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '5', '');\n\n grLog.setValue('u_compliance_flag', 'true');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'true', '');\n\n grLog.setValue('u_description', 'Project flagged over-budget. Total committed: ' + current.getValue('u_total_committed') + ', Approved budget: ' + current.getValue('u_approved_budget'));\n _ewmLog('u_rbt_audit_log', 'u_description', '', grLog.getValue('u_description'), '');\n\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "alloc_commit_sync_funding_approval", "fires_on_table": "u_rbt_budget_allocation", "filter_condition": "u_committed_amountCHANGES^u_state=2^u_allocation_notesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked funding source: reduce available_amount by the committed delta\n // and add a note about the commitment change\n var fundingSrcRef = current.getValue('u_funding_source');\n if (fundingSrcRef) {\n var grFS = new GlideRecord('u_rbt_funding_source');\n grFS.addQuery('sys_id', fundingSrcRef);\n grFS.query();\n if (grFS.next()) {\n var oldAvail = grFS.getValue('u_available_amount');\n var committedAmt = parseFloat(current.getValue('u_committed_amount')) || 0;\n var newAvail = (parseFloat(oldAvail) || 0) - committedAmt;\n if (newAvail < 0) newAvail = 0;\n grFS.setValue('u_available_amount', String(newAvail));\n _ewmLog('u_rbt_funding_source', 'u_available_amount', oldAvail, String(newAvail), '');\n\n var oldNotes = grFS.getValue('u_notes');\n var newNotes = 'Commitment updated from allocation ' + current.getValue('u_number');\n grFS.setValue('u_notes', newNotes);\n _ewmLog('u_rbt_funding_source', 'u_notes', oldNotes, newNotes, '');\n\n var oldFSState = grFS.getValue('u_state');\n if (newAvail <= 0) {\n grFS.setValue('u_state', '2');\n _ewmLog('u_rbt_funding_source', 'u_state', oldFSState, '2', '');\n }\n\n try {\n var r1 = grFS.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grFS.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update any pending approval records linked to expenditure requests on this allocation's project\n var projectRef = current.getValue('u_project');\n if (projectRef) {\n var grER = new GlideRecord('u_rbt_expenditure_request');\n grER.addQuery('u_budget_allocation', current.getUniqueValue());\n grER.query();\n while (grER.next()) {\n var grAR = new GlideRecord('u_rbt_approval_record');\n grAR.addQuery('u_expenditure_request', grER.getUniqueValue());\n grAR.addQuery('u_state', '1');\n grAR.query();\n while (grAR.next()) {\n var oldComments = grAR.getValue('u_comments');\n var newComments = 'Budget commitment updated to ' + current.getValue('u_committed_amount') + ' on allocation ' + current.getValue('u_number');\n grAR.setValue('u_comments', newComments);\n _ewmLog('u_rbt_approval_record', 'u_comments', oldComments, newComments, '');\n\n var oldEscalated = grAR.getValue('u_escalated');\n grAR.setValue('u_escalated', 'true');\n _ewmLog('u_rbt_approval_record', 'u_escalated', oldEscalated, 'true', '');\n\n var oldOverride = grAR.getValue('u_override_reason');\n var newOverride = 'Auto-escalated due to budget commitment change';\n grAR.setValue('u_override_reason', newOverride);\n _ewmLog('u_rbt_approval_record', 'u_override_reason', oldOverride, newOverride, '');\n\n try {\n var r2 = grAR.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAR.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "fund_src_update_audit_dept_sync", "fires_on_table": "u_rbt_funding_source", "filter_condition": "u_state=1^u_source_type=1^u_available_amountISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an audit log entry for the funding source budget adjustment\n var grAudit = new GlideRecord('u_rbt_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_event_type', '2');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '2', '');\n grAudit.setValue('u_description', 'Funding source updated - available amount adjusted for federal grant');\n _ewmLog('u_rbt_audit_log', 'u_description', '', 'Funding source updated - available amount adjusted for federal grant', '');\n grAudit.setValue('u_amount_affected', current.getValue('u_available_amount'));\n _ewmLog('u_rbt_audit_log', 'u_amount_affected', '', current.getValue('u_available_amount'), '');\n grAudit.setValue('u_reference_number', current.getValue('u_number'));\n _ewmLog('u_rbt_audit_log', 'u_reference_number', '', current.getValue('u_number'), '');\n grAudit.setValue('u_compliance_flag', 'true');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'true', '');\n grAudit.setValue('u_previous_state', previous.getValue('u_available_amount') || '');\n _ewmLog('u_rbt_audit_log', 'u_previous_state', '', previous.getValue('u_available_amount') || '', '');\n grAudit.setValue('u_new_state', current.getValue('u_available_amount'));\n _ewmLog('u_rbt_audit_log', 'u_new_state', '', current.getValue('u_available_amount'), '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the owning department's notes to reflect the funding change\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_rbt_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldNotes = grDept.getValue('u_notes');\n grDept.setValue('u_notes', 'Federal grant ' + current.getValue('u_number') + ' funds updated');\n _ewmLog('u_rbt_department', 'u_notes', oldNotes, grDept.getValue('u_notes'), '');\n try {\n var rDept = grDept.update();\n if (!rDept) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "dept_budget_review_on_notes_update", "fires_on_table": "u_rbt_department", "filter_condition": "u_notesISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_rbt_department update when u_notes is not empty.\n // When the previous BR in the cascade updates department notes (e.g. compliance note from funding source),\n // this BR sets the department high_value_threshold to a standard review amount\n // and updates the cost_center to reflect the review status.\n // It also updates related approval records to flag escalation.\n\n // 1. Set u_high_value_threshold on current department record\n var oldThreshold = current.getValue('u_high_value_threshold');\n current.setValue('u_high_value_threshold', '25000');\n _ewmLog(current.getTableName(), 'u_high_value_threshold', oldThreshold, current.getValue('u_high_value_threshold'), '');\n\n // 2. Set u_cost_center on current department record\n var oldCostCenter = current.getValue('u_cost_center');\n current.setValue('u_cost_center', 'RC-REVIEW-2025');\n _ewmLog(current.getTableName(), 'u_cost_center', oldCostCenter, current.getValue('u_cost_center'), '');\n\n // 3. Update related approval records - escalate any pending approvals for this department's expenditure requests\n var gr = new GlideRecord('u_rbt_approval_record');\n gr.addQuery('u_state', '1');\n gr.query();\n while (gr.next()) {\n var oldEscalated = gr.getValue('u_escalated');\n gr.setValue('u_escalated', 'true');\n _ewmLog('u_rbt_approval_record', 'u_escalated', oldEscalated, gr.getValue('u_escalated'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "escalated_approval_auto_populate", "fires_on_table": "u_rbt_approval_record", "filter_condition": "u_escalatedCHANGES", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When an approval record is escalated, auto-populate escalation metadata\n\n var oldApprovalType = current.getValue('u_approval_type');\n current.setValue('u_approval_type', '3');\n _ewmLog('u_rbt_approval_record', 'u_approval_type', oldApprovalType, current.getValue('u_approval_type'), '');\n\n var oldDecision = current.getValue('u_decision');\n current.setValue('u_decision', '3');\n _ewmLog('u_rbt_approval_record', 'u_decision', oldDecision, current.getValue('u_decision'), '');\n\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '1');\n _ewmLog('u_rbt_approval_record', 'u_state', oldState, current.getValue('u_state'), '');\n\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Escalated for finance officer review due to policy trigger');\n _ewmLog('u_rbt_approval_record', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n var oldOverrideReason = current.getValue('u_override_reason');\n current.setValue('u_override_reason', 'Auto-escalation from budget compliance rule');\n _ewmLog('u_rbt_approval_record', 'u_override_reason', oldOverrideReason, current.getValue('u_override_reason'), '');\n\n var oldSequenceOrder = current.getValue('u_sequence_order');\n current.setValue('u_sequence_order', 99);\n _ewmLog('u_rbt_approval_record', 'u_sequence_order', oldSequenceOrder, current.getValue('u_sequence_order'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_rbt_funding_source", "documentkey": "97f815ed017143103e48918ce4a0a6e2", "fieldname": "u_notes", "oldvalue": "Federal grant for quantum computing research", "newvalue": "Commitment updated from allocation BA-2025-00312"}, {"tablename": "u_rbt_funding_source", "documentkey": "97f815ed017143103e48918ce4a0a6e2", "fieldname": "u_available_amount", "oldvalue": "180000", "newvalue": "76500"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "9ff815ed017143103e48918ce4a0a6e5", "fieldname": "u_allocation_notes", "oldvalue": "Primary allocation for quantum error correction project", "newvalue": "Over-budget alert: project committed amount exceeds approved budget"}, {"tablename": "u_rbt_research_project", "documentkey": "d3f815ed017143103e48918ce4a0a6f8", "fieldname": "u_total_committed", "oldvalue": "85000", "newvalue": "103500"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "9ff815ed017143103e48918ce4a0a6e5", "fieldname": "u_committed_amount", "oldvalue": "45000", "newvalue": "103500"}, {"tablename": "u_rbt_audit_log", "documentkey": "181959ed017143103e48918ce4a0a654", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "180000"}, {"tablename": "u_rbt_department", "documentkey": "9bf815ed017143103e48918ce4a0a6bf", "fieldname": "u_high_value_threshold", "oldvalue": "10000", "newvalue": "25000"}, {"tablename": "u_rbt_expenditure_request", "documentkey": "1ff855ed017143103e48918ce4a0a605", "fieldname": "u_high_value_flag", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rbt_audit_log", "documentkey": "941959ed017143103e48918ce4a0a65b", "fieldname": "u_project", "oldvalue": "", "newvalue": "d3f815ed017143103e48918ce4a0a6f8"}, {"tablename": "u_rbt_audit_log", "documentkey": "181959ed017143103e48918ce4a0a654", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_rbt_audit_log", "documentkey": "181959ed017143103e48918ce4a0a654", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "76500"}, {"tablename": "u_rbt_department", "documentkey": "9bf815ed017143103e48918ce4a0a6bf", "fieldname": "u_cost_center", "oldvalue": "CC-PHYS-2025", "newvalue": "RC-REVIEW-2025"}, {"tablename": "u_rbt_expenditure_request", "documentkey": "1ff855ed017143103e48918ce4a0a605", "fieldname": "u_secondary_approval_required", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_rbt_audit_log", "documentkey": "941959ed017143103e48918ce4a0a65b", "fieldname": "u_description", "oldvalue": "", "newvalue": "Project flagged over-budget. 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{\"type\": \"bool\"}, \"u_approved_vendor\": {\"type\": \"bool\"}, \"u_currency_code\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_rbt_audit_log\": {\"u_number\": {\"type\": \"str\"}, \"u_project\": {\"FK\": \"u_rbt_research_project\"}, \"u_expenditure_request\": {\"FK\": \"u_rbt_expenditure_request\"}, \"u_performed_by\": {\"FK\": \"u_rbt_principal_investigator\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_amount_affected\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_compliance_flag\": {\"type\": \"bool\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_expend_update_alloc_audit", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_stateCHANGESTO4^u_high_value_flag=true^u_secondary_approval_required=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var reqAmount = parseFloat(current.getValue('u_requested_amount')) || 0;\n var allocSysId = current.getValue('u_budget_allocation');\n\n // 1. Update the associated budget allocation: increase committed, decrease remaining, add notes\n if (allocSysId) {\n var grAlloc = new GlideRecord('u_rbt_budget_allocation');\n grAlloc.addQuery('sys_id', allocSysId);\n grAlloc.query();\n if (grAlloc.next()) {\n var oldCommitted = grAlloc.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + reqAmount;\n grAlloc.setValue('u_committed_amount', newCommitted.toString());\n _ewmLog('u_rbt_budget_allocation', 'u_committed_amount', oldCommitted, newCommitted.toString(), '');\n\n var oldRemaining = grAlloc.getValue('u_remaining_amount');\n var newRemaining = (parseFloat(oldRemaining) || 0) - reqAmount;\n grAlloc.setValue('u_remaining_amount', newRemaining.toString());\n _ewmLog('u_rbt_budget_allocation', 'u_remaining_amount', oldRemaining, newRemaining.toString(), '');\n\n var oldNotes = grAlloc.getValue('u_allocation_notes') || '';\n var newNotes = oldNotes + ' Committed ' + reqAmount + ' for ' + current.getValue('u_number') + '.';\n grAlloc.setValue('u_allocation_notes', newNotes);\n _ewmLog('u_rbt_budget_allocation', 'u_allocation_notes', oldNotes, newNotes, '');\n\n try {\n var rAlloc = grAlloc.update();\n if (!rAlloc) { _ewmLog('','','','', 'GR update failed: ' + grAlloc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an audit log record for the approval event\n var grLog = new GlideRecord('u_rbt_audit_log');\n grLog.initialize();\n grLog.setValue('u_expenditure_request', current.getUniqueValue());\n _ewmLog('u_rbt_audit_log', 'u_expenditure_request', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_project', current.getValue('u_project'));\n _ewmLog('u_rbt_audit_log', 'u_project', '', current.getValue('u_project'), '');\n\n grLog.setValue('u_event_type', '3');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '3', '');\n\n grLog.setValue('u_previous_state', '3');\n _ewmLog('u_rbt_audit_log', 'u_previous_state', '', '3', '');\n\n grLog.setValue('u_new_state', '4');\n _ewmLog('u_rbt_audit_log', 'u_new_state', '', '4', '');\n\n grLog.setValue('u_amount_affected', reqAmount.toString());\n _ewmLog('u_rbt_audit_log', 'u_amount_affected', '', reqAmount.toString(), '');\n\n grLog.setValue('u_compliance_flag', 'false');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'false', '');\n\n grLog.setValue('u_description', 'Expenditure request ' + current.getValue('u_number') + ' approved for amount ' + reqAmount);\n _ewmLog('u_rbt_audit_log', 'u_description', '', 'Expenditure request ' + current.getValue('u_number') + ' approved for amount ' + reqAmount, '');\n\n grLog.setValue('u_reference_number', current.getValue('u_number'));\n _ewmLog('u_rbt_audit_log', 'u_reference_number', '', current.getValue('u_number'), '');\n\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "alloc_sync_project_committed_totals", "fires_on_table": "u_rbt_budget_allocation", "filter_condition": "u_committed_amountCHANGES^u_state=2^u_fiscal_year=2025", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Recalculate remaining_amount on the current budget allocation\n var allocated = parseFloat(current.getValue('u_allocated_amount')) || 0;\n var committed = parseFloat(current.getValue('u_committed_amount')) || 0;\n var spent = parseFloat(current.getValue('u_spent_amount')) || 0;\n var newRemaining = allocated - committed;\n\n var oldRemaining = current.getValue('u_remaining_amount');\n current.setValue('u_remaining_amount', String(newRemaining));\n _ewmLog('u_rbt_budget_allocation', 'u_remaining_amount', oldRemaining, current.getValue('u_remaining_amount'), '');\n\n // 2. Update allocation_notes to reflect recalculation\n var oldNotes = current.getValue('u_allocation_notes');\n current.setValue('u_allocation_notes', 'Committed amount changed; remaining recalculated to ' + newRemaining);\n _ewmLog('u_rbt_budget_allocation', 'u_allocation_notes', oldNotes, current.getValue('u_allocation_notes'), '');\n\n // 3. Update the associated research project total_committed and over_budget_flag\n var projectRef = current.getValue('u_project');\n if (projectRef) {\n var grProj = new GlideRecord('u_rbt_research_project');\n grProj.addQuery('sys_id', projectRef);\n grProj.query();\n if (grProj.next()) {\n // Sum all committed amounts from active allocations for this project in FY 2025\n var grAlloc = new GlideRecord('u_rbt_budget_allocation');\n grAlloc.addQuery('u_project', projectRef);\n grAlloc.addQuery('u_state', '2');\n grAlloc.addQuery('u_fiscal_year', '2025');\n grAlloc.query();\n var totalCommitted = 0;\n while (grAlloc.next()) {\n var allocSysId = grAlloc.getUniqueValue();\n if (allocSysId == current.getUniqueValue()) {\n totalCommitted += committed;\n } else {\n totalCommitted += (parseFloat(grAlloc.getValue('u_committed_amount')) || 0);\n }\n }\n\n var oldTotalCommitted = grProj.getValue('u_total_committed');\n grProj.setValue('u_total_committed', String(totalCommitted));\n _ewmLog('u_rbt_research_project', 'u_total_committed', oldTotalCommitted, grProj.getValue('u_total_committed'), '');\n\n var approvedBudget = parseFloat(grProj.getValue('u_approved_budget')) || 0;\n var isOverBudget = totalCommitted > approvedBudget;\n var oldOverFlag = grProj.getValue('u_over_budget_flag');\n grProj.setValue('u_over_budget_flag', isOverBudget ? 'true' : 'false');\n _ewmLog('u_rbt_research_project', 'u_over_budget_flag', oldOverFlag, grProj.getValue('u_over_budget_flag'), '');\n\n try {\n var r = grProj.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grProj.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "proj_overbudget_hold_and_log_exp", "fires_on_table": "u_rbt_research_project", "filter_condition": "u_over_budget_flag=true^u_total_committedISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set project state to On Hold due to over-budget flag\n var oldState = current.getValue('u_state');\n current.setValue('u_state', '3');\n _ewmLog('u_rbt_research_project', 'u_state', oldState, current.getValue('u_state'), '');\n\n // 2. Update description to note over-budget hold\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Project placed on hold - over budget review required');\n _ewmLog('u_rbt_research_project', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n // 3. Set high_value_threshold to 0 to freeze new high-value requests\n var oldThreshold = current.getValue('u_high_value_threshold');\n current.setValue('u_high_value_threshold', '0');\n _ewmLog('u_rbt_research_project', 'u_high_value_threshold', oldThreshold, current.getValue('u_high_value_threshold'), '');\n\n // 4. Update research_area to flag compliance review\n var oldArea = current.getValue('u_research_area');\n current.setValue('u_research_area', 'OVER_BUDGET_REVIEW');\n _ewmLog('u_rbt_research_project', 'u_research_area', oldArea, current.getValue('u_research_area'), '');\n\n // 5. Insert a new expenditure request to document the budget freeze action\n var gr = new GlideRecord('u_rbt_expenditure_request');\n gr.initialize();\n gr.setValue('u_project', current.getUniqueValue());\n _ewmLog('u_rbt_expenditure_request', 'u_project', '', current.getUniqueValue(), '');\n gr.setValue('u_state', '1');\n _ewmLog('u_rbt_expenditure_request', 'u_state', '', '1', '');\n gr.setValue('u_requested_amount', '0');\n _ewmLog('u_rbt_expenditure_request', 'u_requested_amount', '', '0', '');\n gr.setValue('u_description', 'Auto-generated: Over-budget freeze record for project ' + current.getValue('u_number'));\n _ewmLog('u_rbt_expenditure_request', 'u_description', '', 'Auto-generated: Over-budget freeze record for project ' + current.getValue('u_number'), '');\n gr.setValue('u_currency_code', 'USD');\n _ewmLog('u_rbt_expenditure_request', 'u_currency_code', '', 'USD', '');\n gr.setValue('u_high_value_flag', 'false');\n _ewmLog('u_rbt_expenditure_request', 'u_high_value_flag', '', 'false', '');\n gr.setValue('u_justification', 'Budget freeze due to over-budget condition detected on project');\n _ewmLog('u_rbt_expenditure_request', 'u_justification', '', 'Budget freeze due to over-budget condition detected on project', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "set_defaults_high_value_exp_insert", "fires_on_table": "u_rbt_expenditure_request", "filter_condition": "u_state=1^u_high_value_flag=false^u_currency_code=USD", "trigger_sequence": "before", "trigger_type": "insert", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Set secondary_approval_required on current expenditure request (before insert - self-loop)\n var oldSecondary = current.getValue('u_secondary_approval_required');\n current.setValue('u_secondary_approval_required', 'true');\n _ewmLog('u_rbt_expenditure_request', 'u_secondary_approval_required', oldSecondary, current.getValue('u_secondary_approval_required'), '');\n\n // 2. Insert a pending approval record for secondary approval\n var grApproval = new GlideRecord('u_rbt_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_expenditure_request', current.getUniqueValue());\n grApproval.setValue('u_approval_type', '2');\n grApproval.setValue('u_state', '1');\n grApproval.setValue('u_sequence_order', 1);\n grApproval.setValue('u_comments', 'Auto-created: budget freeze expenditure requires secondary approval');\n _ewmLog('u_rbt_approval_record', 'u_approval_type', '', '2', '');\n _ewmLog('u_rbt_approval_record', 'u_state', '', '1', '');\n _ewmLog('u_rbt_approval_record', 'u_comments', '', 'Auto-created: budget freeze expenditure requires secondary approval', '');\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) { _ewmLog('','','','', 'GR insert failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert an audit log entry for compliance tracking\n var grAudit = new GlideRecord('u_rbt_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_expenditure_request', current.getUniqueValue());\n grAudit.setValue('u_project', current.getValue('u_project'));\n grAudit.setValue('u_event_type', '5');\n grAudit.setValue('u_description', 'Budget freeze USD expenditure request created - secondary approval flagged');\n grAudit.setValue('u_new_state', 'Draft');\n grAudit.setValue('u_compliance_flag', 'true');\n grAudit.setValue('u_amount_affected', current.getValue('u_requested_amount'));\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '5', '');\n _ewmLog('u_rbt_audit_log', 'u_compliance_flag', '', 'true', '');\n _ewmLog('u_rbt_audit_log', 'u_description', '', 'Budget freeze USD expenditure request created - secondary approval flagged', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "log_secondary_approval_vendor_flag", "fires_on_table": "u_rbt_approval_record", "filter_condition": "u_approval_type=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a secondary approval record is inserted, update the associated\n // expenditure request's vendor to mark it as approved and set payment terms.\n var erRef = current.getValue('u_expenditure_request');\n if (!erRef) return;\n\n var erGr = new GlideRecord('u_rbt_expenditure_request');\n if (!erGr.get(erRef)) return;\n\n var vendorRef = erGr.getValue('u_vendor');\n if (!vendorRef) return;\n\n var vGr = new GlideRecord('u_rbt_vendor');\n if (vGr.get(vendorRef)) {\n var oldApproved = vGr.getValue('u_approved_vendor');\n vGr.setValue('u_approved_vendor', 'true');\n _ewmLog('u_rbt_vendor', 'u_approved_vendor', oldApproved, vGr.getValue('u_approved_vendor'), '');\n\n var oldPayTerms = vGr.getValue('u_payment_terms');\n vGr.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_rbt_vendor', 'u_payment_terms', oldPayTerms, vGr.getValue('u_payment_terms'), '');\n\n var oldActive = vGr.getValue('u_active');\n vGr.setValue('u_active', 'true');\n _ewmLog('u_rbt_vendor', 'u_active', oldActive, vGr.getValue('u_active'), '');\n\n var oldNotes = vGr.getValue('u_notes');\n vGr.setValue('u_notes', 'Vendor verified via secondary approval on expenditure ' + erGr.getValue('u_number'));\n _ewmLog('u_rbt_vendor', 'u_notes', oldNotes, vGr.getValue('u_notes'), '');\n\n try {\n var r = vGr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + vGr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "vendor_approval_sync_funding_audit", "fires_on_table": "u_rbt_vendor", "filter_condition": "u_approved_vendor=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update funding sources linked to budget allocations that reference\n // projects using this vendor \u2014 set notes and indirect_cost_rate\n var grFS = new GlideRecord('u_rbt_funding_source');\n grFS.addQuery('u_state', '1'); // Active funding sources\n grFS.setLimit(10);\n grFS.query();\n while (grFS.next()) {\n var oldNotes = grFS.getValue('u_notes');\n grFS.setValue('u_notes', 'Vendor ' + current.getValue('u_name') + ' approved on ' + new GlideDateTime().toString());\n _ewmLog('u_rbt_funding_source', 'u_notes', oldNotes, grFS.getValue('u_notes'), '');\n\n var oldRate = grFS.getValue('u_indirect_cost_rate');\n grFS.setValue('u_indirect_cost_rate', '15.5');\n _ewmLog('u_rbt_funding_source', 'u_indirect_cost_rate', oldRate, grFS.getValue('u_indirect_cost_rate'), '');\n\n try {\n var r = grFS.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grFS.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert audit log entry for vendor approval event\n var grAL = new GlideRecord('u_rbt_audit_log');\n grAL.initialize();\n grAL.setValue('u_event_type', '5');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '5', '');\n\n grAL.setValue('u_description', 'Vendor ' + current.getValue('u_name') + ' marked as approved vendor');\n _ewmLog('u_rbt_audit_log', 'u_description', '', grAL.getValue('u_description'), '');\n\n try {\n var r2 = grAL.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAL.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "fund_src_rate_change_update_records", "fires_on_table": "u_rbt_funding_source", "filter_condition": "u_indirect_cost_rateCHANGES^u_notesISNOTEMPTY^u_notesCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update approval records linked to expenditure requests under this funding source's allocations\n // Mark any pending approval records as escalated due to indirect cost rate change\n var grAlloc = new GlideRecord('u_rbt_budget_allocation');\n grAlloc.addQuery('u_funding_source', current.getUniqueValue());\n grAlloc.query();\n while (grAlloc.next()) {\n var grAppr = new GlideRecord('u_rbt_approval_record');\n grAppr.addQuery('u_state', '1');\n var joinQ = grAppr.addJoinQuery('u_rbt_expenditure_request', 'u_expenditure_request', 'sys_id');\n joinQ.addCondition('u_budget_allocation', grAlloc.getUniqueValue());\n grAppr.query();\n while (grAppr.next()) {\n var oldEsc = grAppr.getValue('u_escalated');\n grAppr.setValue('u_escalated', 'true');\n _ewmLog('u_rbt_approval_record', 'u_escalated', oldEsc, grAppr.getValue('u_escalated'), '');\n var oldComments = grAppr.getValue('u_comments');\n grAppr.setValue('u_comments', 'Escalated: indirect cost rate changed on funding source');\n _ewmLog('u_rbt_approval_record', 'u_comments', oldComments, grAppr.getValue('u_comments'), '');\n try {\n var r = grAppr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert audit log entry for the funding source rate change\n var grLog = new GlideRecord('u_rbt_audit_log');\n grLog.initialize();\n grLog.setValue('u_event_type', '2');\n _ewmLog('u_rbt_audit_log', 'u_event_type', '', '2', '');\n grLog.setValue('u_description', 'Indirect cost rate changed on funding source ' + current.getValue('u_number'));\n _ewmLog('u_rbt_audit_log', 'u_description', '', grLog.getValue('u_description'), '');\n grLog.setValue('u_notes', current.getValue('u_notes'));\n _ewmLog('u_rbt_audit_log', 'u_notes', '', grLog.getValue('u_notes'), '');\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_rbt_expenditure_request", "documentkey": "8fc911a101b143103e48918ce4a0a62d", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_rbt_approval_record", "documentkey": "c8e9d1a101b143103e48918ce4a0a626", "fieldname": "u_approval_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_rbt_audit_log", "documentkey": "88e9d1a101b143103e48918ce4a0a629", "fieldname": "u_amount_affected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rbt_expenditure_request", "documentkey": "04e9d1a101b143103e48918ce4a0a624", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Budget freeze due to over-budget condition detected on project"}, {"tablename": "u_rbt_research_project", "documentkey": "cfc911a101b143103e48918ce4a0a61e", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_rbt_budget_allocation", "documentkey": "4bc911a101b143103e48918ce4a0a622", "fieldname": "u_committed_amount", "oldvalue": "5000", "newvalue": "30000"}, {"tablename": "u_rbt_expenditure_request", "documentkey": "04e9d1a101b143103e48918ce4a0a624", "fieldname": "u_project", "oldvalue": "", "newvalue": "cfc911a101b143103e48918ce4a0a61e"}, {"tablename": "u_rbt_research_project", "documentkey": "cfc911a101b143103e48918ce4a0a61e", "fieldname": "u_high_value_threshold", "oldvalue": "10000", "newvalue": "0"}, {"tablename": "u_rbt_audit_log", "documentkey": "90e9d1a101b143103e48918ce4a0a632", "fieldname": "u_compliance_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_rbt_audit_log", "documentkey": "90e9d1a101b143103e48918ce4a0a632", "fieldname": "u_description", "oldvalue": "", "newvalue": "Expenditure request EXP0001001 approved for amount 25000"}, {"tablename": "u_rbt_approval_record", "documentkey": "c8e9d1a101b143103e48918ce4a0a626", "fieldname": "u_expenditure_request", "oldvalue": "", "newvalue": "04e9d1a101b143103e48918ce4a0a624"}, {"tablename": "u_rbt_audit_log", "documentkey": "88e9d1a101b143103e48918ce4a0a629", "fieldname": "u_description", "oldvalue": "", "newvalue": "Budget freeze USD expenditure request created - secondary approval flagged"}, {"tablename": "u_rbt_expenditure_request", "documentkey": 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\"sys_updated_on\": \"2026-06-30 10:04:44\", \"sys_tags\": \"\", \"u_actual_value\": \"85\", \"sys_id\": \"6d57056501bd03103e48918ce4a0a604\", \"u_description\": \"SLA target missed during peak hours\", \"sys_updated_by\": \"admin\", \"u_resolution_notes\": \"\", \"u_commitment\": \"\", \"u_escalated\": \"false\", \"u_root_cause\": \"Infrastructure capacity exceeded\", \"u_severity\": \"2\", \"sys_created_on\": \"2026-06-30 10:04:44\", \"u_contract\": \"\", \"u_detected_datetime\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_sla_contract\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_provider\": {\"FK\": \"u_sla_provider\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_breach_escalation_threshold\": {\"type\": \"int\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_renewal_contract\": {\"FK\": \"u_sla_contract\"}}, \"u_sla_provider\": {\"u_name\": {\"type\": \"str\"}, \"u_provider_code\": {\"type\": \"str\"}, \"u_provider_type\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}, \"u_account_manager\": {\"type\": \"str\"}}, \"u_sla_commitment\": {\"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_name\": {\"type\": \"str\"}, \"u_commitment_type\": {\"type\": \"str\"}, \"u_target_value\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_measurement_window\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_warning_threshold\": {\"type\": \"decimal\"}, \"u_effective_date\": {\"type\": \"str\"}}, \"u_sla_breach\": {\"u_number\": {\"type\": \"str\"}, \"u_commitment\": {\"FK\": \"u_sla_commitment\"}, \"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_detected_datetime\": {\"type\": \"str\"}, \"u_logged_datetime\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_actual_value\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_datetime\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_root_cause\": {\"type\": \"str\"}}, \"u_sla_review\": {\"u_number\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_review_period_start\": {\"type\": \"str\"}, \"u_review_period_end\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_overall_score\": {\"type\": \"decimal\"}, \"u_breach_count\": {\"type\": \"int\"}, \"u_recommendation\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}, \"u_action_items\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_sla_metric_log\": {\"u_commitment\": {\"FK\": \"u_sla_commitment\"}, \"u_measured_datetime\": {\"type\": \"str\"}, \"u_measured_value\": {\"type\": \"decimal\"}, \"u_target_value_snapshot\": {\"type\": \"decimal\"}, \"u_compliant\": {\"type\": \"bool\"}, \"u_variance\": {\"type\": \"decimal\"}, \"u_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reviewed_in\": {\"FK\": \"u_sla_review\"}, \"u_collection_method\": {\"type\": \"str\"}, \"u_anomaly_flag\": {\"type\": \"bool\"}}, \"u_sla_escalation\": {\"u_number\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_breach\": {\"FK\": \"u_sla_breach\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_escalated_to\": {\"type\": \"str\"}, \"u_escalated_datetime\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_response_notes\": {\"type\": \"str\"}, \"u_response_datetime\": {\"type\": \"str\"}, \"u_resolution_action\": {\"type\": \"str\"}, \"u_resolved_datetime\": {\"type\": \"str\"}}, \"u_sla_approval\": {\"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_requested_datetime\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_datetime\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_order\": {\"type\": \"int\"}, \"u_mandatory\": {\"type\": \"bool\"}, \"u_delegation_notes\": {\"type\": \"str\"}}, \"u_sla_notification\": {\"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_sent_datetime\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_datetime\": {\"type\": \"str\"}, \"u_related_breach\": {\"FK\": \"u_sla_breach\"}}, \"u_sla_document\": {\"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_document_title\": {\"type\": \"str\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_datetime\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_related_review\": {\"FK\": \"u_sla_review\"}}}", "business_rules": [{"name": "sla_under_review_update_provider_review", "fires_on_table": "u_sla_contract", "filter_condition": "u_stateCHANGESTO4^u_providerISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Service Provider: set performance_rating and notes\n var provRef = current.getValue('u_provider');\n if (provRef) {\n var grProv = new GlideRecord('u_sla_provider');\n grProv.addQuery('sys_id', provRef);\n grProv.query();\n if (grProv.next()) {\n var oldRating = grProv.getValue('u_performance_rating');\n grProv.setValue('u_performance_rating', '0');\n _ewmLog('u_sla_provider', 'u_performance_rating', oldRating, grProv.getValue('u_performance_rating'), '');\n\n var oldNotes = grProv.getValue('u_notes');\n grProv.setValue('u_notes', 'SLA contract ' + current.getValue('u_number') + ' is now under review');\n _ewmLog('u_sla_provider', 'u_notes', oldNotes, grProv.getValue('u_notes'), '');\n\n try {\n var r1 = grProv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_sla_provider: ' + grProv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update existing Performance Reviews linked to this contract: set state to In Progress and summary\n var grRev = new GlideRecord('u_sla_review');\n grRev.addQuery('u_contract', current.getUniqueValue());\n grRev.addQuery('u_state', '1'); // Scheduled\n grRev.query();\n while (grRev.next()) {\n var oldState = grRev.getValue('u_state');\n grRev.setValue('u_state', '2');\n _ewmLog('u_sla_review', 'u_state', oldState, grRev.getValue('u_state'), '');\n\n var oldSummary = grRev.getValue('u_summary');\n grRev.setValue('u_summary', 'Review initiated due to contract entering Under Review state');\n _ewmLog('u_sla_review', 'u_summary', oldSummary, grRev.getValue('u_summary'), '');\n\n try {\n var r2 = grRev.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_sla_review: ' + grRev.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "provider_rating_change_notify", "fires_on_table": "u_sla_provider", "filter_condition": "u_performance_ratingCHANGES^u_active=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Update current u_sla_provider fields ---\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Performance rating updated on ' + new GlideDateTime().getDisplayValue());\n _ewmLog('u_sla_provider', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n var oldMgr = current.getValue('u_account_manager');\n current.setValue('u_account_manager', 'SLA Operations Desk');\n _ewmLog('u_sla_provider', 'u_account_manager', oldMgr, current.getValue('u_account_manager'), '');\n\n var oldRating = current.getValue('u_performance_rating');\n var newRating = parseFloat(current.getValue('u_performance_rating')) || 0;\n if (newRating < 3.0) {\n current.setValue('u_performance_rating', '2.5');\n _ewmLog('u_sla_provider', 'u_performance_rating', oldRating, current.getValue('u_performance_rating'), '');\n }\n\n // --- Insert a notification record for downstream chaining ---\n var gr = new GlideRecord('u_sla_notification');\n gr.initialize();\n gr.setValue('u_notification_type', '3');\n _ewmLog('u_sla_notification', 'u_notification_type', '', '3', '');\n\n gr.setValue('u_delivery_status', '1');\n _ewmLog('u_sla_notification', 'u_delivery_status', '', '1', '');\n\n gr.setValue('u_recipient_name', current.getValue('u_contact_name'));\n _ewmLog('u_sla_notification', 'u_recipient_name', '', current.getValue('u_contact_name'), '');\n\n gr.setValue('u_recipient_email', current.getValue('u_contact_email'));\n _ewmLog('u_sla_notification', 'u_recipient_email', '', current.getValue('u_contact_email'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "notif_defaults_on_insert", "fires_on_table": "u_sla_notification", "filter_condition": "u_notification_type=3^u_delivery_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // After-insert BR: when a Renewal Notice notification is created with Pending delivery status,\n // perform a GlideRecord update on the same notification to populate default fields and set\n // delivery_status to Sent (2), enabling the next slot to fire on u_sla_notification update.\n\n var grNotif = new GlideRecord('u_sla_notification');\n grNotif.addQuery('sys_id', current.getUniqueValue());\n grNotif.query();\n if (grNotif.next()) {\n var oldSubject = grNotif.getValue('u_subject');\n grNotif.setValue('u_subject', 'SLA Renewal Notice - Action Required');\n _ewmLog('u_sla_notification', 'u_subject', oldSubject, grNotif.getValue('u_subject'), '');\n\n var oldBody = grNotif.getValue('u_body');\n grNotif.setValue('u_body', 'Your SLA contract is approaching its renewal date. Please review the terms and confirm renewal or termination.');\n _ewmLog('u_sla_notification', 'u_body', oldBody, grNotif.getValue('u_body'), '');\n\n var oldRecipient = grNotif.getValue('u_recipient_name');\n grNotif.setValue('u_recipient_name', 'SLA Contract Owner');\n _ewmLog('u_sla_notification', 'u_recipient_name', oldRecipient, grNotif.getValue('u_recipient_name'), '');\n\n var oldAck = grNotif.getValue('u_acknowledged');\n grNotif.setValue('u_acknowledged', 'false');\n _ewmLog('u_sla_notification', 'u_acknowledged', oldAck, grNotif.getValue('u_acknowledged'), '');\n\n var oldDelivery = grNotif.getValue('u_delivery_status');\n grNotif.setValue('u_delivery_status', '2');\n _ewmLog('u_sla_notification', 'u_delivery_status', oldDelivery, '2', '');\n\n try {\n var r = grNotif.update();\n if (!r) { _ewmLog('','','','', 'GR update failed on u_sla_notification: ' + grNotif.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "notif_update_escalate_breach_doc", "fires_on_table": "u_sla_notification", "filter_condition": "u_delivery_status=2", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a notification is marked as Sent (delivery_status=2),\n // update related breach incidents, insert an escalation record,\n // and insert a document record for audit trail.\n\n var contractRef = current.getValue('u_contract');\n var breachRef = current.getValue('u_related_breach');\n\n // 1. Update the related breach to Escalated state and set escalated flag\n if (breachRef) {\n var grBreach = new GlideRecord('u_sla_breach');\n grBreach.addQuery('sys_id', breachRef);\n grBreach.query();\n if (grBreach.next()) {\n var oldState = grBreach.getValue('u_state');\n grBreach.setValue('u_state', '3');\n _ewmLog('u_sla_breach', 'u_state', oldState, grBreach.getValue('u_state'), '');\n\n var oldEscalated = grBreach.getValue('u_escalated');\n grBreach.setValue('u_escalated', 'true');\n _ewmLog('u_sla_breach', 'u_escalated', oldEscalated, grBreach.getValue('u_escalated'), '');\n\n var oldDesc = grBreach.getValue('u_description');\n grBreach.setValue('u_description', 'Escalated after notification sent');\n _ewmLog('u_sla_breach', 'u_description', oldDesc, grBreach.getValue('u_description'), '');\n\n try {\n var r1 = grBreach.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBreach.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an escalation record for the contract\n if (contractRef) {\n var grEsc = new GlideRecord('u_sla_escalation');\n grEsc.initialize();\n grEsc.setValue('u_contract', contractRef);\n _ewmLog('u_sla_escalation', 'u_contract', '', contractRef, '');\n\n if (breachRef) {\n grEsc.setValue('u_breach', breachRef);\n _ewmLog('u_sla_escalation', 'u_breach', '', breachRef, '');\n }\n\n grEsc.setValue('u_escalation_level', '2');\n _ewmLog('u_sla_escalation', 'u_escalation_level', '', '2', '');\n\n grEsc.setValue('u_escalated_to', 'SLA Operations Manager');\n _ewmLog('u_sla_escalation', 'u_escalated_to', '', 'SLA Operations Manager', '');\n\n grEsc.setValue('u_reason', 'Notification delivered - auto escalation triggered');\n _ewmLog('u_sla_escalation', 'u_reason', '', 'Notification delivered - auto escalation triggered', '');\n\n grEsc.setValue('u_state', '1');\n _ewmLog('u_sla_escalation', 'u_state', '', '1', '');\n\n try {\n var r2 = grEsc.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert an audit document record\n var grDoc = new GlideRecord('u_sla_document');\n grDoc.initialize();\n grDoc.setValue('u_contract', contractRef);\n _ewmLog('u_sla_document', 'u_contract', '', contractRef, '');\n\n grDoc.setValue('u_document_title', 'Escalation Audit Record');\n _ewmLog('u_sla_document', 'u_document_title', '', 'Escalation Audit Record', '');\n\n grDoc.setValue('u_document_type', '3');\n _ewmLog('u_sla_document', 'u_document_type', '', '3', '');\n\n grDoc.setValue('u_version', '1.0');\n _ewmLog('u_sla_document', 'u_version', '', '1.0', '');\n\n grDoc.setValue('u_uploaded_by', 'system');\n _ewmLog('u_sla_document', 'u_uploaded_by', '', 'system', '');\n\n grDoc.setValue('u_description', 'Auto-generated audit document upon escalation notification delivery');\n _ewmLog('u_sla_document', 'u_description', '', 'Auto-generated audit document upon escalation notification delivery', '');\n\n grDoc.setValue('u_confidential', 'false');\n _ewmLog('u_sla_document', 'u_confidential', '', 'false', '');\n\n try {\n var r3 = grDoc.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grDoc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_recipient_name", "oldvalue": "Jane Doe", "newvalue": "SLA Contract Owner"}, {"tablename": "u_sla_contract", "documentkey": "e957056501bd03103e48918ce4a0a613", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_recipient_name", "oldvalue": "", "newvalue": "Jane Doe"}, {"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_recipient_email", "oldvalue": "", "newvalue": "jane.doe@cascadetest.com"}, {"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_subject", "oldvalue": "", "newvalue": "SLA Renewal Notice - Action Required"}, {"tablename": "u_sla_provider", "documentkey": "2557056501bd03103e48918ce4a0a610", "fieldname": "u_notes", "oldvalue": "Initial provider notes", "newvalue": "Performance rating updated on 2026-06-30 03:05:05"}, {"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_body", "oldvalue": "", "newvalue": "Your SLA contract is approaching its renewal date. Please review the terms and confirm renewal or termination."}, {"tablename": "u_sla_provider", "documentkey": "2557056501bd03103e48918ce4a0a610", "fieldname": "u_performance_rating", "oldvalue": "4.5", "newvalue": "2.5"}, {"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sla_notification", "documentkey": "6667096501bd03103e48918ce4a0a694", "fieldname": "u_delivery_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_sla_provider", "documentkey": "2557056501bd03103e48918ce4a0a610", "fieldname": "u_account_manager", "oldvalue": "John Smith", "newvalue": "SLA Operations Desk"}], "ewm_logs": [{"sys_id": "2267096501bd03103e48918ce4a0a696", "u_br_name": "notif_defaults_on_insert", "u_table_name": "u_sla_notification", "u_field_name": "u_body", "u_old_value": "", "u_new_value": "Your SLA contract is approaching its renewal date. Please review the terms and confirm renewal or termination.", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "2e67096501bd03103e48918ce4a0a693", "u_br_name": "provider_rating_change_notify", "u_table_name": "u_sla_notification", "u_field_name": "u_recipient_email", "u_old_value": "", "u_new_value": "jane.doe@cascadetest.com", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "6267096501bd03103e48918ce4a0a692", "u_br_name": "provider_rating_change_notify", "u_table_name": "u_sla_notification", "u_field_name": "u_notification_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "6267c16501bd03103e48918ce4a0a675", "u_br_name": "sla_under_review_update_provider_review", "u_table_name": "u_sla_provider", "u_field_name": "u_notes", "u_old_value": "Initial provider notes", "u_new_value": "SLA contract SLA0009001 is now under review", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "6a67096501bd03103e48918ce4a0a696", "u_br_name": "notif_defaults_on_insert", "u_table_name": "u_sla_notification", "u_field_name": "u_recipient_name", "u_old_value": "Jane Doe", "u_new_value": "SLA Contract Owner", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "6e67096501bd03103e48918ce4a0a690", "u_br_name": "provider_rating_change_notify", "u_table_name": "u_sla_provider", "u_field_name": "u_account_manager", "u_old_value": "John Smith", "u_new_value": "SLA Operations Desk", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "6e67096501bd03103e48918ce4a0a697", "u_br_name": "notif_defaults_on_insert", "u_table_name": "u_sla_notification", "u_field_name": "u_delivery_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "a267c16501bd03103e48918ce4a0a674", "u_br_name": "sla_under_review_update_provider_review", "u_table_name": "u_sla_provider", "u_field_name": "u_performance_rating", "u_old_value": "4.5", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "aa67096501bd03103e48918ce4a0a692", "u_br_name": "provider_rating_change_notify", "u_table_name": "u_sla_notification", "u_field_name": "u_delivery_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "e267096501bd03103e48918ce4a0a690", "u_br_name": "provider_rating_change_notify", "u_table_name": "u_sla_provider", "u_field_name": "u_notes", "u_old_value": "SLA contract SLA0009001 is now under review", "u_new_value": "Performance rating updated on 2026-06-30 03:05:05", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "e267096501bd03103e48918ce4a0a693", "u_br_name": "provider_rating_change_notify", "u_table_name": "u_sla_notification", "u_field_name": "u_recipient_name", "u_old_value": "", "u_new_value": "Jane Doe", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "e267096501bd03103e48918ce4a0a697", "u_br_name": "notif_defaults_on_insert", "u_table_name": "u_sla_notification", "u_field_name": "u_acknowledged", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "e667096501bd03103e48918ce4a0a691", "u_br_name": "provider_rating_change_notify", "u_table_name": "u_sla_provider", "u_field_name": "u_performance_rating", "u_old_value": "0", "u_new_value": "2.5", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}, {"sys_id": "e667096501bd03103e48918ce4a0a695", "u_br_name": "notif_defaults_on_insert", "u_table_name": "u_sla_notification", "u_field_name": "u_subject", "u_old_value": "", "u_new_value": "SLA Renewal Notice - Action Required", "u_error": "", "sys_created_on": "2026-06-30 10:05:05"}], "metadata": "{\"domain\": \"service_level_agreement_management\", \"primary_table\": \"u_sla_contract\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 3, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "update_sla_contract", "parameters": "{\"table_name\": \"u_sla_contract\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_name\": \"Enterprise Cloud Hosting SLA\", \"u_number\": \"SLA0007001\", \"u_provider\": \"a8321d29013143103e48918ce4a0a65d\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_renewal_contract\": \"\", \"u_review_frequency_days\": \"90\", \"u_total_value\": \"250000\", \"sys_updated_on\": \"2026-06-30 10:52:31\", \"sys_tags\": \"\", \"u_approved_by\": \"Alice Johnson\", \"sys_id\": \"64329929013143103e48918ce4a0a678\", \"u_description\": \"Annual cloud hosting service level agreement\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2026-01-01\", \"sys_created_on\": \"2026-06-30 10:52:11\", \"u_start_date\": \"2025-01-01\", \"u_breach_escalation_threshold\": \"3\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\", \"u_approval_date\": \"2024-12-15\"}", "supporting_data": "{\"provider_main\": {\"u_name\": \"Cascade Test Provider\", \"u_notes\": \"New SLA contract SLA0007001 created\", \"u_country\": \"US\", \"u_provider_type\": \"2\", \"u_provider_code\": \"CTP-001\", \"u_contact_phone\": \"+1-555-0100\", \"u_onboarding_date\": \"2024-01-15\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:52:31\", \"sys_tags\": \"\", \"u_performance_rating\": \"5\", \"sys_id\": \"a8321d29013143103e48918ce4a0a65d\", \"u_contact_name\": \"Jane Doe\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@cascadetest.com\", \"sys_created_on\": \"2026-06-30 10:52:11\", \"u_active\": \"true\", \"u_account_manager\": \"John Smith\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_sla_contract\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_provider\": {\"FK\": \"u_sla_provider\"}, \"u_state\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_breach_escalation_threshold\": {\"type\": \"int\"}, \"u_total_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_renewal_contract\": {\"FK\": \"u_sla_contract\"}}, \"u_sla_provider\": {\"u_name\": {\"type\": \"str\"}, \"u_provider_code\": {\"type\": \"str\"}, \"u_provider_type\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}, \"u_account_manager\": {\"type\": \"str\"}}, \"u_sla_commitment\": {\"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_name\": {\"type\": \"str\"}, \"u_commitment_type\": {\"type\": \"str\"}, \"u_target_value\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_measurement_window\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_penalty_clause\": {\"type\": \"str\"}, \"u_warning_threshold\": {\"type\": \"decimal\"}, \"u_effective_date\": {\"type\": \"str\"}}, \"u_sla_breach\": {\"u_number\": {\"type\": \"str\"}, \"u_commitment\": {\"FK\": \"u_sla_commitment\"}, \"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_detected_datetime\": {\"type\": \"str\"}, \"u_logged_datetime\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_actual_value\": {\"type\": \"decimal\"}, \"u_description\": {\"type\": \"str\"}, \"u_resolution_notes\": {\"type\": \"str\"}, \"u_resolved_datetime\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_root_cause\": {\"type\": \"str\"}}, \"u_sla_review\": {\"u_number\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_review_period_start\": {\"type\": \"str\"}, \"u_review_period_end\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_overall_score\": {\"type\": \"decimal\"}, \"u_breach_count\": {\"type\": \"int\"}, \"u_recommendation\": {\"type\": \"str\"}, \"u_reviewer_name\": {\"type\": \"str\"}, \"u_summary\": {\"type\": \"str\"}, \"u_action_items\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}, \"u_sla_metric_log\": {\"u_commitment\": {\"FK\": \"u_sla_commitment\"}, \"u_measured_datetime\": {\"type\": \"str\"}, \"u_measured_value\": {\"type\": \"decimal\"}, \"u_target_value_snapshot\": {\"type\": \"decimal\"}, \"u_compliant\": {\"type\": \"bool\"}, \"u_variance\": {\"type\": \"decimal\"}, \"u_source\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reviewed_in\": {\"FK\": \"u_sla_review\"}, \"u_collection_method\": {\"type\": \"str\"}, \"u_anomaly_flag\": {\"type\": \"bool\"}}, \"u_sla_escalation\": {\"u_number\": {\"type\": \"str\"}, \"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_breach\": {\"FK\": \"u_sla_breach\"}, \"u_escalation_level\": {\"type\": \"str\"}, \"u_escalated_to\": {\"type\": \"str\"}, \"u_escalated_datetime\": {\"type\": \"str\"}, \"u_reason\": {\"type\": \"str\"}, \"u_state\": {\"type\": \"str\"}, \"u_response_notes\": {\"type\": \"str\"}, \"u_response_datetime\": {\"type\": \"str\"}, \"u_resolution_action\": {\"type\": \"str\"}, \"u_resolved_datetime\": {\"type\": \"str\"}}, \"u_sla_approval\": {\"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_approver_role\": {\"type\": \"str\"}, \"u_requested_datetime\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_datetime\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_approval_order\": {\"type\": \"int\"}, \"u_mandatory\": {\"type\": \"bool\"}, \"u_delegation_notes\": {\"type\": \"str\"}}, \"u_sla_notification\": {\"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_notification_type\": {\"type\": \"str\"}, \"u_recipient_name\": {\"type\": \"str\"}, \"u_recipient_email\": {\"type\": \"str\"}, \"u_sent_datetime\": {\"type\": \"str\"}, \"u_subject\": {\"type\": \"str\"}, \"u_body\": {\"type\": \"str\"}, \"u_delivery_status\": {\"type\": \"str\"}, \"u_acknowledged\": {\"type\": \"bool\"}, \"u_acknowledged_datetime\": {\"type\": \"str\"}, \"u_related_breach\": {\"FK\": \"u_sla_breach\"}}, \"u_sla_document\": {\"u_contract\": {\"FK\": \"u_sla_contract\"}, \"u_document_title\": {\"type\": \"str\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_version\": {\"type\": \"str\"}, \"u_upload_datetime\": {\"type\": \"str\"}, \"u_uploaded_by\": {\"type\": \"str\"}, \"u_file_name\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_confidential\": {\"type\": \"bool\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_related_review\": {\"FK\": \"u_sla_review\"}}}", "business_rules": [{"name": "activate_sla_set_defaults_and_log", "fires_on_table": "u_sla_contract", "filter_condition": "u_stateCHANGESTO3^u_approved_byISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When an SLA Contract is activated (state changes to Active) and has an approver,\n // set the approval date, review frequency, breach escalation threshold, and currency.\n\n var oldApprovalDate = current.getValue('u_approval_date');\n current.setValue('u_approval_date', gs.nowDate());\n _ewmLog('u_sla_contract', 'u_approval_date', oldApprovalDate, current.getValue('u_approval_date'), '');\n\n var oldReviewFreq = current.getValue('u_review_frequency_days');\n current.setValue('u_review_frequency_days', 90);\n _ewmLog('u_sla_contract', 'u_review_frequency_days', oldReviewFreq, current.getValue('u_review_frequency_days'), '');\n\n var oldThreshold = current.getValue('u_breach_escalation_threshold');\n current.setValue('u_breach_escalation_threshold', 3);\n _ewmLog('u_sla_contract', 'u_breach_escalation_threshold', oldThreshold, current.getValue('u_breach_escalation_threshold'), '');\n\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_sla_contract', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n})(current, previous);"}, {"name": "new_contract_init_commitments", "fires_on_table": "u_sla_contract", "filter_condition": "u_currencyCHANGESTOUSD^u_providerISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a default Service Commitment for the activated contract\n var grCommit = new GlideRecord('u_sla_commitment');\n grCommit.initialize();\n grCommit.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_sla_commitment', 'u_contract', '', current.getUniqueValue(), '');\n grCommit.setValue('u_commitment_type', '3');\n _ewmLog('u_sla_commitment', 'u_commitment_type', '', '3', '');\n grCommit.setValue('u_name', 'Default Availability SLA');\n _ewmLog('u_sla_commitment', 'u_name', '', 'Default Availability SLA', '');\n grCommit.setValue('u_target_value', '99.9');\n _ewmLog('u_sla_commitment', 'u_target_value', '', '99.9', '');\n grCommit.setValue('u_unit_of_measure', 'percent');\n _ewmLog('u_sla_commitment', 'u_unit_of_measure', '', 'percent', '');\n grCommit.setValue('u_priority', '2');\n _ewmLog('u_sla_commitment', 'u_priority', '', '2', '');\n grCommit.setValue('u_active', 'true');\n _ewmLog('u_sla_commitment', 'u_active', '', 'true', '');\n grCommit.setValue('u_description', 'Auto-generated availability commitment for new SLA contract');\n _ewmLog('u_sla_commitment', 'u_description', '', 'Auto-generated availability commitment for new SLA contract', '');\n grCommit.setValue('u_warning_threshold', '99.5');\n _ewmLog('u_sla_commitment', 'u_warning_threshold', '', '99.5', '');\n try {\n var r = grCommit.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + grCommit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the provider's performance_rating and notes\n var provRef = current.getValue('u_provider');\n if (provRef) {\n var grProv = new GlideRecord('u_sla_provider');\n grProv.addQuery('sys_id', provRef);\n grProv.query();\n if (grProv.next()) {\n var oldRating = grProv.getValue('u_performance_rating');\n grProv.setValue('u_performance_rating', '5.0');\n _ewmLog('u_sla_provider', 'u_performance_rating', oldRating, grProv.getValue('u_performance_rating'), '');\n var oldNotes = grProv.getValue('u_notes');\n grProv.setValue('u_notes', 'New SLA contract ' + current.getValue('u_number') + ' created');\n _ewmLog('u_sla_provider', 'u_notes', oldNotes, grProv.getValue('u_notes'), '');\n var oldActive = grProv.getValue('u_active');\n grProv.setValue('u_active', 'true');\n _ewmLog('u_sla_provider', 'u_active', oldActive, grProv.getValue('u_active'), '');\n try {\n var r2 = grProv.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grProv.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "deactivate_commitments_on_provider", "fires_on_table": "u_sla_provider", "filter_condition": "u_activeCHANGESTOtrue", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Deactivate all commitments linked to contracts of this provider\n var contractIds = [];\n var cGr = new GlideRecord('u_sla_contract');\n cGr.addQuery('u_provider', current.getUniqueValue());\n cGr.query();\n while (cGr.next()) {\n contractIds.push(cGr.getUniqueValue());\n }\n\n if (contractIds.length > 0) {\n var cmGr = new GlideRecord('u_sla_commitment');\n cmGr.addQuery('u_contract', 'IN', contractIds.join(','));\n cmGr.addQuery('u_active', 'true');\n cmGr.query();\n while (cmGr.next()) {\n var oldActive = cmGr.getValue('u_active');\n cmGr.setValue('u_active', 'false');\n _ewmLog('u_sla_commitment', 'u_active', oldActive, cmGr.getValue('u_active'), '');\n\n var oldDesc = cmGr.getValue('u_description');\n cmGr.setValue('u_description', 'Auto-deactivated due to provider deactivation');\n _ewmLog('u_sla_commitment', 'u_description', oldDesc, cmGr.getValue('u_description'), '');\n\n try {\n var r = cmGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + cmGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a notification record for the provider activation\n var nGr = new GlideRecord('u_sla_notification');\n nGr.initialize();\n nGr.setValue('u_notification_type', '5');\n _ewmLog('u_sla_notification', 'u_notification_type', '', '5', '');\n\n nGr.setValue('u_recipient_name', current.getValue('u_account_manager') || 'SLA Admin');\n _ewmLog('u_sla_notification', 'u_recipient_name', '', nGr.getValue('u_recipient_name'), '');\n\n try {\n var ins = nGr.insert();\n if (!ins) { _ewmLog('','','','', 'GR insert failed: ' + nGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "notif_breach_alert_escalate_breach", "fires_on_table": "u_sla_notification", "filter_condition": "u_notification_type=5", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update related breach incident to Escalated state and flag escalated\n var breachRef = current.getValue('u_related_breach');\n if (breachRef) {\n var grBreach = new GlideRecord('u_sla_breach');\n grBreach.addQuery('sys_id', breachRef);\n grBreach.query();\n if (grBreach.next()) {\n var oldState = grBreach.getValue('u_state');\n grBreach.setValue('u_state', '3');\n _ewmLog('u_sla_breach', 'u_state', oldState, grBreach.getValue('u_state'), '');\n\n var oldEsc = grBreach.getValue('u_escalated');\n grBreach.setValue('u_escalated', 'true');\n _ewmLog('u_sla_breach', 'u_escalated', oldEsc, grBreach.getValue('u_escalated'), '');\n\n try {\n var r1 = grBreach.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBreach.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update open escalation records for this contract to Acknowledged\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var grEsc = new GlideRecord('u_sla_escalation');\n grEsc.addQuery('u_contract', contractRef);\n grEsc.addQuery('u_state', '1');\n grEsc.query();\n while (grEsc.next()) {\n var oldEscState = grEsc.getValue('u_state');\n grEsc.setValue('u_state', '2');\n _ewmLog('u_sla_escalation', 'u_state', oldEscState, grEsc.getValue('u_state'), '');\n\n var oldNotes = grEsc.getValue('u_response_notes');\n grEsc.setValue('u_response_notes', 'Auto-acknowledged via breach alert notification');\n _ewmLog('u_sla_escalation', 'u_response_notes', oldNotes, grEsc.getValue('u_response_notes'), '');\n\n try {\n var r2 = grEsc.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grEsc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "escalation_ack_trigger_review", "fires_on_table": "u_sla_escalation", "filter_condition": "u_stateCHANGESTO2", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // Before-BR: When escalation is acknowledged, set response details and create a performance review\n\n // Write 1: Set response_notes on current escalation record\n var oldNotes = current.getValue('u_response_notes');\n current.setValue('u_response_notes', 'Acknowledged - review initiated automatically');\n _ewmLog('u_sla_escalation', 'u_response_notes', oldNotes, current.getValue('u_response_notes'), '');\n\n // Write 2: Set resolution_action on current escalation record\n var oldAction = current.getValue('u_resolution_action');\n current.setValue('u_resolution_action', 'Performance review scheduled for contract');\n _ewmLog('u_sla_escalation', 'u_resolution_action', oldAction, current.getValue('u_resolution_action'), '');\n\n // Write 3 & 4: Insert a new performance review for the related contract\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var gr = new GlideRecord('u_sla_review');\n gr.initialize();\n gr.setValue('u_contract', contractRef);\n gr.setValue('u_state', '1');\n gr.setValue('u_summary', 'Auto-generated review due to escalation acknowledgement');\n gr.setValue('u_reviewer_name', 'System Auto-Review');\n _ewmLog('u_sla_review', 'u_contract', '', contractRef, '');\n _ewmLog('u_sla_review', 'u_state', '', '1', '');\n _ewmLog('u_sla_review', 'u_summary', '', 'Auto-generated review due to escalation acknowledgement', '');\n _ewmLog('u_sla_review', 'u_reviewer_name', '', 'System Auto-Review', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_sla_contract", "documentkey": "64329929013143103e48918ce4a0a678", "fieldname": "u_currency", "oldvalue": "EUR", "newvalue": "USD"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_commitment_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_active", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sla_notification", "documentkey": "6142dd29013143103e48918ce4a0a619", "fieldname": "u_notification_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_name", "oldvalue": "", "newvalue": "Default Availability SLA"}, {"tablename": "u_sla_contract", "documentkey": "64329929013143103e48918ce4a0a678", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_priority", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sla_provider", "documentkey": "a8321d29013143103e48918ce4a0a65d", "fieldname": "u_notes", "oldvalue": "Initial provider record", "newvalue": "New SLA contract SLA0007001 created"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_target_value", "oldvalue": "", "newvalue": "99.9"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_description", "oldvalue": "Auto-generated availability commitment for new SLA contract", "newvalue": "Auto-deactivated due to provider deactivation"}, {"tablename": "u_sla_notification", "documentkey": "6142dd29013143103e48918ce4a0a619", "fieldname": "u_delivery_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_warning_threshold", "oldvalue": "", "newvalue": "99.5"}, {"tablename": "u_sla_contract", "documentkey": "64329929013143103e48918ce4a0a678", "fieldname": "u_review_frequency_days", "oldvalue": "30", "newvalue": "90"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_description", "oldvalue": "", "newvalue": "Auto-generated availability commitment for new SLA contract"}, {"tablename": "u_sla_provider", "documentkey": "a8321d29013143103e48918ce4a0a65d", "fieldname": "u_performance_rating", "oldvalue": "3.5", "newvalue": "5"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_active", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_sla_notification", "documentkey": "6142dd29013143103e48918ce4a0a619", "fieldname": "u_recipient_name", "oldvalue": "", "newvalue": "John Smith"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_measurement_window", "oldvalue": "", "newvalue": "30"}, {"tablename": "u_sla_contract", "documentkey": "64329929013143103e48918ce4a0a678", "fieldname": "u_breach_escalation_threshold", "oldvalue": "5", "newvalue": "3"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_contract", "oldvalue": "", "newvalue": "64329929013143103e48918ce4a0a678"}, {"tablename": "u_sla_provider", "documentkey": "a8321d29013143103e48918ce4a0a65d", "fieldname": "u_active", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_sla_notification", "documentkey": "6142dd29013143103e48918ce4a0a619", "fieldname": "u_acknowledged", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sla_commitment", "documentkey": "6942dd29013143103e48918ce4a0a611", "fieldname": "u_unit_of_measure", "oldvalue": "", "newvalue": "percent"}], "ewm_logs": [{"sys_id": "15421d29013143103e48918ce4a0a620", "u_br_name": "activate_sla_set_defaults_and_log", "u_table_name": "u_sla_contract", "u_field_name": "u_breach_escalation_threshold", "u_old_value": "5", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "15421d29013143103e48918ce4a0a622", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "64329929013143103e48918ce4a0a678", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "2142dd29013143103e48918ce4a0a611", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_warning_threshold", "u_old_value": "", "u_new_value": "99.5", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "2942dd29013143103e48918ce4a0a618", "u_br_name": "deactivate_commitments_on_provider", "u_table_name": "u_sla_notification", "u_field_name": "u_recipient_name", "u_old_value": "", "u_new_value": "John Smith", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "2d42dd29013143103e48918ce4a0a60e", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_unit_of_measure", "u_old_value": "", "u_new_value": "percent", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "5142dd29013143103e48918ce4a0a60d", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_commitment_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "6142dd29013143103e48918ce4a0a614", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_provider", "u_field_name": "u_active", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "6542dd29013143103e48918ce4a0a60f", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_priority", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "6d42dd29013143103e48918ce4a0a612", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_provider", "u_field_name": "u_performance_rating", "u_old_value": "3.5", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "6d42dd29013143103e48918ce4a0a615", "u_br_name": "deactivate_commitments_on_provider", "u_table_name": "u_sla_commitment", "u_field_name": "u_active", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "99421d29013143103e48918ce4a0a61e", "u_br_name": "activate_sla_set_defaults_and_log", "u_table_name": "u_sla_contract", "u_field_name": "u_approval_date", "u_old_value": "2024-12-15", "u_new_value": "2024-12-15", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "99421d29013143103e48918ce4a0a61f", "u_br_name": "activate_sla_set_defaults_and_log", "u_table_name": "u_sla_contract", "u_field_name": "u_review_frequency_days", "u_old_value": "30", "u_new_value": "90", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "9942dd29013143103e48918ce4a0a60d", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_name", "u_old_value": "", "u_new_value": "Default Availability SLA", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "9d421d29013143103e48918ce4a0a620", "u_br_name": "activate_sla_set_defaults_and_log", "u_table_name": "u_sla_contract", "u_field_name": "u_currency", "u_old_value": "EUR", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "ad42dd29013143103e48918ce4a0a60f", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_active", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "d142dd29013143103e48918ce4a0a60e", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_target_value", "u_old_value": "", "u_new_value": "99.9", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "e542dd29013143103e48918ce4a0a610", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_commitment", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Auto-generated availability commitment for new SLA contract", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "e542dd29013143103e48918ce4a0a613", "u_br_name": "new_contract_init_commitments", "u_table_name": "u_sla_provider", "u_field_name": "u_notes", "u_old_value": "Initial provider record", "u_new_value": "New SLA contract SLA0007001 created", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "e542dd29013143103e48918ce4a0a616", "u_br_name": "deactivate_commitments_on_provider", "u_table_name": "u_sla_commitment", "u_field_name": "u_description", "u_old_value": "Auto-generated availability commitment for new SLA contract", "u_new_value": "Auto-deactivated due to provider deactivation", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}, {"sys_id": "ed42dd29013143103e48918ce4a0a617", "u_br_name": "deactivate_commitments_on_provider", "u_table_name": "u_sla_notification", "u_field_name": "u_notification_type", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:52:31"}], "metadata": "{\"domain\": \"service_level_agreement_management\", \"primary_table\": \"u_sla_contract\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 3, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 23}"} {"tool_name": "update_slc_agreement", "parameters": "{\"table_name\": \"u_slc_agreement\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_name\": \"Cascade Suite Enterprise License\", \"u_notes\": \"Per seat license with auto-renew for cascade testing\", \"u_renewal_reminder_days\": \"60\", \"u_number\": \"SLA-CASCADE-0001\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_software_product\": \"337581ad017d03103e48918ce4a0a6b4\", \"u_vendor\": \"bb7581ad017d03103e48918ce4a0a6b0\", \"sys_updated_on\": \"2026-06-30 09:57:03\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"sys_id\": \"f77581ad017d03103e48918ce4a0a628\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"u_last_reviewed_date\": \"\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_start_date\": \"2024-01-01\", \"u_license_type\": \"1\", \"u_total_purchased_seats\": \"200\", \"u_contract_value\": \"150000\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor\", \"u_notes\": \"\", \"u_country\": \"US\", \"u_website\": \"\", \"u_onboarding_date\": \"\", \"u_preferred_vendor\": \"true\", \"sys_mod_count\": \"0\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 09:56:42\", \"sys_tags\": \"\", \"u_support_url\": \"\", \"u_vendor_code\": \"VND-CSC-001\", \"sys_id\": \"bb7581ad017d03103e48918ce4a0a6b0\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_primary_contact_email\": \"jane.doe@cascadevendor.com\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Doe\"}, \"software_prod\": {\"u_name\": \"Cascade Suite Pro\", \"u_notes\": \"\", \"u_version\": \"12.0\", \"u_is_approved\": \"true\", \"sys_mod_count\": \"0\", \"u_product_code\": \"CSP-2024\", \"u_vendor\": \"bb7581ad017d03103e48918ce4a0a6b0\", \"sys_updated_on\": \"2026-06-30 09:56:42\", \"sys_tags\": \"\", \"u_platform\": \"4\", \"u_category\": \"1\", \"u_criticality\": \"3\", \"u_support_end_date\": \"\", \"sys_id\": \"337581ad017d03103e48918ce4a0a6b4\", \"u_description\": \"Enterprise productivity suite for cascade testing\", \"u_publisher_part_number\": \"\", \"sys_updated_by\": \"admin\", \"u_license_metric\": \"1\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_end_of_life_date\": \"\", \"sys_created_by\": \"admin\"}, \"dept_engineering\": {\"u_last_audit_date\": \"2024-01-15\", \"u_name\": \"Engineering\", \"u_notes\": \"Primary engineering department\", \"sys_mod_count\": \"0\", \"u_risk_level\": \"1\", \"sys_updated_on\": \"2026-06-30 09:56:42\", \"sys_tags\": \"\", \"sys_id\": \"f37581ad017d03103e48918ce4a0a6c0\", \"sys_updated_by\": \"admin\", \"u_dept_code\": \"DEPT-ENG-001\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_dept_status\": \"1\", \"u_parent_department\": \"\", \"u_location\": \"Building A Floor 3\", \"u_annual_sw_budget\": \"500000\", \"u_cost_center\": \"CC-ENG-5000\", \"u_employee_count\": \"120\", \"sys_created_by\": \"admin\"}, \"agreement_main\": {\"u_name\": \"Cascade Suite Enterprise License\", \"u_notes\": \"Per seat license with auto-renew for cascade testing\", \"u_renewal_reminder_days\": \"60\", \"u_number\": \"SLA-CASCADE-0001\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"u_software_product\": \"337581ad017d03103e48918ce4a0a6b4\", \"u_vendor\": \"bb7581ad017d03103e48918ce4a0a6b0\", \"sys_updated_on\": \"2026-06-30 09:56:42\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"sys_id\": \"bb7581ad017d03103e48918ce4a0a621\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"u_last_reviewed_date\": \"\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_start_date\": \"2024-01-01\", \"u_license_type\": \"1\", \"u_total_purchased_seats\": \"200\", \"u_contract_value\": \"150000\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}, \"entitlement_active\": {\"u_notes\": \"Primary entitlement pool for Cascade Suite\", \"u_number\": \"ENT-CASCADE-0001\", \"u_effective_date\": \"2024-01-01\", \"u_unit_cost\": \"750\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:56:42\", \"sys_tags\": \"\", \"u_over_deployment_flag\": \"false\", \"u_agreement\": \"bb7581ad017d03103e48918ce4a0a621\", \"sys_id\": \"377581ad017d03103e48918ce4a0a617\", \"sys_updated_by\": \"admin\", \"u_available_seats\": \"50\", \"u_total_seats\": \"200\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_consumed_seats\": \"130\", \"u_entitlement_status\": \"1\", \"u_last_reconciled\": \"\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\", \"u_allocated_seats\": \"150\"}, \"audit_existing\": {\"u_name\": \"Q1 2024 Compliance Review\", \"u_number\": \"AUD-CASCADE-0001\", \"u_estimated_penalty\": \"0\", \"u_violations_found\": \"0\", \"u_remediation_due_date\": \"\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 09:56:42\", \"u_findings_summary\": \"\", \"sys_tags\": \"\", \"u_is_external\": \"false\", \"u_scope_description\": \"Quarterly internal compliance review\", \"sys_id\": \"377581ad017d03103e48918ce4a0a625\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_audit_type\": \"1\", \"u_audit_status\": \"1\", \"sys_created_by\": \"admin\", \"u_initiated_date\": \"2024-03-01\"}, \"audit_agreement_link\": {\"u_notes\": \"Linked for cascade compliance tracking\", \"u_seats_in_violation\": \"0\", \"u_seats_audited\": \"0\", \"sys_mod_count\": \"0\", \"u_agreed_true_up_cost\": \"0\", \"u_violation_severity\": \"1\", \"sys_updated_on\": \"2026-06-30 09:56:42\", \"sys_tags\": \"\", \"u_remediation_action\": \"Pending initial review\", \"u_agreement\": \"bb7581ad017d03103e48918ce4a0a621\", \"sys_id\": \"fb7581ad017d03103e48918ce4a0a61a\", \"u_audit\": \"377581ad017d03103e48918ce4a0a625\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_review_status\": \"1\", \"u_penalty_amount\": \"0\", \"sys_created_by\": \"admin\", \"u_review_date\": \"\", \"u_evidence_collected\": \"false\"}, \"dept_alloc_active\": {\"u_notes\": \"Engineering department primary allocation\", \"u_department\": \"f37581ad017d03103e48918ce4a0a6c0\", \"u_number\": \"DALLOC-CASCADE-0001\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:56:42\", \"sys_tags\": \"\", \"u_reclaim_date\": \"\", \"u_allocation_status\": \"1\", \"u_reclaim_requested\": \"false\", \"sys_id\": \"b37581ad017d03103e48918ce4a0a6e5\", \"sys_updated_by\": \"admin\", \"u_used_seats\": \"65\", \"sys_created_on\": \"2026-06-30 09:56:42\", \"u_entitlement\": \"377581ad017d03103e48918ce4a0a617\", \"u_allocation_date\": \"2024-01-15\", \"u_expiry_date\": \"2025-12-31\", \"sys_created_by\": \"admin\", \"u_approval_date\": \"\", \"u_allocated_seats\": \"80\", \"u_cost_center_code\": \"CC-ENG-5000\"}}", "schema": "{\"u_slc_agreement\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_state\": {\"type\": \"str\"}, \"u_software_product\": {\"FK\": \"u_slc_software_product\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_total_purchased_seats\": {\"type\": \"int\"}, \"u_license_type\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_renewal_reminder_days\": {\"type\": \"int\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_compliance_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_slc_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_preferred_vendor\": {\"type\": \"bool\"}, \"u_support_url\": {\"type\": \"str\"}, \"u_contract_manager\": {\"FK\": \"sys_user\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_software_product\": {\"u_name\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_version\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_platform\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_approved\": {\"type\": \"bool\"}, \"u_end_of_life_date\": {\"type\": \"str\"}, \"u_publisher_part_number\": {\"type\": \"str\"}, \"u_license_metric\": {\"type\": \"str\"}, \"u_support_end_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_slc_entitlement\": {\"u_number\": {\"type\": \"str\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_total_seats\": {\"type\": \"int\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_consumed_seats\": {\"type\": \"int\"}, \"u_available_seats\": {\"type\": \"int\"}, \"u_entitlement_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_unit_cost\": {\"type\": \"decimal\"}, \"u_over_deployment_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reconciled\": {\"type\": \"str\"}}, \"u_slc_dept_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_used_seats\": {\"type\": \"int\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"sys_user\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_reclaim_requested\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reclaim_date\": {\"type\": \"str\"}}, \"u_slc_department\": {\"u_name\": {\"type\": \"str\"}, \"u_dept_code\": {\"type\": \"str\"}, \"u_dept_head\": {\"FK\": \"sys_user\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_employee_count\": {\"type\": \"int\"}, \"u_annual_sw_budget\": {\"type\": \"decimal\"}, \"u_dept_status\": {\"type\": \"str\"}, \"u_compliance_contact\": {\"FK\": \"sys_user\"}, \"u_parent_department\": {\"FK\": \"u_slc_department\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_audit_date\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}}, \"u_slc_installation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_device\": {\"FK\": \"u_slc_device\"}, \"u_dept_allocation\": {\"FK\": \"u_slc_dept_allocation\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_installed_version\": {\"type\": \"str\"}, \"u_installation_status\": {\"type\": \"str\"}, \"u_installed_by\": {\"FK\": \"sys_user\"}, \"u_last_used_date\": {\"type\": \"str\"}, \"u_usage_hours_monthly\": {\"type\": \"decimal\"}, \"u_is_authorized\": {\"type\": \"bool\"}, \"u_uninstall_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_discovery_source\": {\"type\": \"str\"}, \"u_license_key_used\": {\"type\": \"str\"}}, \"u_slc_device\": {\"u_name\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_device_type\": {\"type\": \"str\"}, \"u_operating_system\": {\"type\": \"str\"}, \"u_os_version\": {\"type\": \"str\"}, \"u_assigned_user\": {\"FK\": \"sys_user\"}, \"u_device_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_last_scan_date\": {\"type\": \"str\"}, \"u_is_virtual\": {\"type\": \"bool\"}, \"u_cpu_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_audit\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_auditor\": {\"FK\": \"sys_user\"}, \"u_violations_found\": {\"type\": \"int\"}, \"u_estimated_penalty\": {\"type\": \"decimal\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_remediation_due_date\": {\"type\": \"str\"}, \"u_is_external\": {\"type\": \"bool\"}}, \"u_slc_audit_agreement\": {\"u_audit\": {\"FK\": \"u_slc_audit\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_seats_audited\": {\"type\": \"int\"}, \"u_seats_in_violation\": {\"type\": \"int\"}, \"u_violation_severity\": {\"type\": \"str\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_remediation_action\": {\"type\": \"str\"}, \"u_reviewer\": {\"FK\": \"sys_user\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_agreed_true_up_cost\": {\"type\": \"decimal\"}}}", "business_rules": [{"name": "violated_agreement_suspend_entitle", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO4^u_license_type=1^u_auto_renew=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Suspend all active entitlements linked to this violated agreement\n var grEnt = new GlideRecord('u_slc_entitlement');\n grEnt.addQuery('u_agreement', current.getUniqueValue());\n grEnt.addQuery('u_entitlement_status', '1'); // Active\n grEnt.query();\n while (grEnt.next()) {\n var oldStatus = grEnt.getValue('u_entitlement_status');\n grEnt.setValue('u_entitlement_status', '4'); // Suspended\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', oldStatus, grEnt.getValue('u_entitlement_status'), '');\n\n var oldFlag = grEnt.getValue('u_over_deployment_flag');\n grEnt.setValue('u_over_deployment_flag', 'true');\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', oldFlag, grEnt.getValue('u_over_deployment_flag'), '');\n\n var oldNotes = grEnt.getValue('u_notes');\n grEnt.setValue('u_notes', 'Suspended due to agreement violation on ' + current.getValue('u_number'));\n _ewmLog('u_slc_entitlement', 'u_notes', oldNotes, grEnt.getValue('u_notes'), '');\n\n try {\n var r = grEnt.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grEnt.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Create a new internal compliance audit for this violated agreement\n var grAudit = new GlideRecord('u_slc_audit');\n grAudit.initialize();\n\n grAudit.setValue('u_audit_status', '1'); // Planned\n _ewmLog('u_slc_audit', 'u_audit_status', '', '1', '');\n\n grAudit.setValue('u_audit_type', '4'); // Spot Check\n _ewmLog('u_slc_audit', 'u_audit_type', '', '4', '');\n\n var today = new GlideDateTime().getDate().toString();\n grAudit.setValue('u_initiated_date', today);\n _ewmLog('u_slc_audit', 'u_initiated_date', '', today, '');\n\n grAudit.setValue('u_scope_description', 'Auto-generated spot check for violated agreement ' + current.getValue('u_number'));\n _ewmLog('u_slc_audit', 'u_scope_description', '', grAudit.getValue('u_scope_description'), '');\n\n grAudit.setValue('u_is_external', 'false');\n _ewmLog('u_slc_audit', 'u_is_external', '', 'false', '');\n\n try {\n var auditSysId = grAudit.insert();\n if (!auditSysId) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "suspend_entitlement_reclaim_alloc", "fires_on_table": "u_slc_entitlement", "filter_condition": "u_entitlement_statusCHANGESTO4^u_over_deployment_flag=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current entitlement (before-BR self-loop: setValue only) ---\n\n // Set available_seats to 0 upon suspension\n var oldAvail = current.getValue('u_available_seats');\n current.setValue('u_available_seats', 0);\n _ewmLog('u_slc_entitlement', 'u_available_seats', oldAvail, current.getValue('u_available_seats'), '');\n\n // Update notes with suspension reason\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Suspended due to over-deployment violation. All available seats zeroed pending remediation.');\n _ewmLog('u_slc_entitlement', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // Stamp last reconciled timestamp\n var oldReconciled = current.getValue('u_last_reconciled');\n var nowTs = new GlideDateTime().getDisplayValue();\n current.setValue('u_last_reconciled', nowTs);\n _ewmLog('u_slc_entitlement', 'u_last_reconciled', oldReconciled, current.getValue('u_last_reconciled'), '');\n\n // --- 2. Insert a department allocation reclaim record ---\n var gr = new GlideRecord('u_slc_dept_allocation');\n gr.initialize();\n\n gr.setValue('u_entitlement', current.getUniqueValue());\n _ewmLog('u_slc_dept_allocation', 'u_entitlement', '', current.getUniqueValue(), '');\n\n gr.setValue('u_allocation_status', '4');\n _ewmLog('u_slc_dept_allocation', 'u_allocation_status', '', '4', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "set_alloc_defaults_update_dept_audit", "fires_on_table": "u_slc_dept_allocation", "filter_condition": "u_allocation_status=4", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set defaults on the new dept allocation (current row - before insert)\n var oldCostCenter = current.getValue('u_cost_center_code');\n current.setValue('u_cost_center_code', 'CC-PENDING-REVIEW');\n _ewmLog('u_slc_dept_allocation', 'u_cost_center_code', oldCostCenter, current.getValue('u_cost_center_code'), '');\n\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Auto-created allocation pending approval');\n _ewmLog('u_slc_dept_allocation', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 2. Update the related department risk_level to High\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_slc_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldRisk = grDept.getValue('u_risk_level');\n grDept.setValue('u_risk_level', '3');\n _ewmLog('u_slc_department', 'u_risk_level', oldRisk, grDept.getValue('u_risk_level'), '');\n try {\n var r1 = grDept.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update related audit record status to In Progress\n var entRef = current.getValue('u_entitlement');\n if (entRef) {\n var grEnt = new GlideRecord('u_slc_entitlement');\n grEnt.addQuery('sys_id', entRef);\n grEnt.query();\n if (grEnt.next()) {\n var agrRef = grEnt.getValue('u_agreement');\n if (agrRef) {\n var grAudit = new GlideRecord('u_slc_audit_agreement');\n grAudit.addQuery('u_agreement', agrRef);\n grAudit.addQuery('u_review_status', '1');\n grAudit.query();\n if (grAudit.next()) {\n var oldStatus = grAudit.getValue('u_review_status');\n grAudit.setValue('u_review_status', '2');\n _ewmLog('u_slc_audit_agreement', 'u_review_status', oldStatus, grAudit.getValue('u_review_status'), '');\n try {\n var r2 = grAudit.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "dept_high_risk_compliance_cascade", "fires_on_table": "u_slc_department", "filter_condition": "u_risk_levelCHANGESTO3^u_dept_status=1", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Before-BR: set last_audit_date on current department row\n var oldAuditDate = current.getValue('u_last_audit_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_last_audit_date', today);\n _ewmLog(current.getTableName(), 'u_last_audit_date', oldAuditDate, current.getValue('u_last_audit_date'), '');\n\n // 2. Insert a new compliance audit record for this high-risk department\n var grAudit = new GlideRecord('u_slc_audit');\n grAudit.initialize();\n grAudit.setValue('u_audit_status', '1');\n _ewmLog('u_slc_audit', 'u_audit_status', '', '1', '');\n grAudit.setValue('u_audit_type', '4');\n _ewmLog('u_slc_audit', 'u_audit_type', '', '4', '');\n grAudit.setValue('u_initiated_date', today);\n _ewmLog('u_slc_audit', 'u_initiated_date', '', today, '');\n grAudit.setValue('u_scope_description', 'Auto-triggered spot check for high-risk department: ' + current.getValue('u_name'));\n _ewmLog('u_slc_audit', 'u_scope_description', '', 'Auto-triggered spot check for high-risk department: ' + current.getValue('u_name'), '');\n try {\n var auditSysId = grAudit.insert();\n if (!auditSysId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_slc_audit: ' + grAudit.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 3. Update all active dept_allocations for this department to flag reclaim_requested\n var grAlloc = new GlideRecord('u_slc_dept_allocation');\n grAlloc.addQuery('u_department', current.getUniqueValue());\n grAlloc.addQuery('u_allocation_status', '1');\n grAlloc.query();\n while (grAlloc.next()) {\n var oldReclaim = grAlloc.getValue('u_reclaim_requested');\n grAlloc.setValue('u_reclaim_requested', 'true');\n _ewmLog('u_slc_dept_allocation', 'u_reclaim_requested', oldReclaim, grAlloc.getValue('u_reclaim_requested'), '');\n try {\n var r = grAlloc.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed on u_slc_dept_allocation: ' + grAlloc.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_slc_audit", "documentkey": "789581ad017d03103e48918ce4a0a6bb", "fieldname": "u_initiated_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_slc_audit", "documentkey": "789581ad017d03103e48918ce4a0a6bb", "fieldname": "u_is_external", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_agreement", "documentkey": "f77581ad017d03103e48918ce4a0a628", "fieldname": "u_state", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_slc_audit", "documentkey": "789581ad017d03103e48918ce4a0a6bb", "fieldname": "u_scope_description", "oldvalue": "", "newvalue": "Auto-generated spot check for violated agreement SLA-CASCADE-0001"}, {"tablename": "u_slc_audit", "documentkey": "789581ad017d03103e48918ce4a0a6bb", "fieldname": "u_violations_found", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "789581ad017d03103e48918ce4a0a6bb", "fieldname": "u_audit_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_slc_audit", "documentkey": "789581ad017d03103e48918ce4a0a6bb", "fieldname": "u_estimated_penalty", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "789581ad017d03103e48918ce4a0a6bb", "fieldname": "u_audit_status", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "309581ad017d03103e48918ce4a0a6bb", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_is_external", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 09:57:03"}, {"sys_id": "749581ad017d03103e48918ce4a0a6b9", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_audit_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 09:57:03"}, {"sys_id": "bc9581ad017d03103e48918ce4a0a6b9", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_initiated_date", "u_old_value": "", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 09:57:03"}, {"sys_id": "f49581ad017d03103e48918ce4a0a6b8", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_audit_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:57:03"}, {"sys_id": "f49581ad017d03103e48918ce4a0a6ba", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_scope_description", "u_old_value": "", "u_new_value": "Auto-generated spot check for violated agreement SLA-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 09:57:03"}], "metadata": "{\"domain\": \"software_license_compliance\", \"primary_table\": \"u_slc_agreement\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 1, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 8}"} {"tool_name": "insert_slc_agreement", "parameters": "{\"table_name\": \"u_slc_agreement\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"SLA-CASCADE-001\", \"u_name\": \"Cascade Test Suite Pro Enterprise License\", \"u_vendor\": \"@vendor_main.sys_id\", \"u_state\": \"2\", \"u_software_product\": \"@sw_product_main.sys_id\", \"u_start_date\": \"2025-01-01\", \"u_end_date\": \"2026-12-31\", \"u_total_purchased_seats\": 200, \"u_license_type\": \"1\", \"u_contract_value\": 30000.0, \"u_currency\": \"USD\", \"u_renewal_reminder_days\": 60, \"u_auto_renew\": \"true\", \"u_notes\": \"New per-seat agreement for cascade test\", \"u_last_reviewed_date\": \"2025-01-01\"}}", "seed_data": null, "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor\", \"u_notes\": \"Vendor for cascade test\", \"u_country\": \"United States\", \"u_website\": \"https://cascadevendor.com\", \"u_onboarding_date\": \"2024-01-15\", \"u_preferred_vendor\": \"true\", \"sys_mod_count\": \"1\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 10:33:13\", \"sys_tags\": \"\", \"u_support_url\": \"https://cascadevendor.com/support\", \"u_vendor_code\": \"CTV001\", \"sys_id\": \"2dcd05a901fd03103e48918ce4a0a6b2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:32:52\", \"u_primary_contact_email\": \"jane.smith@cascadevendor.com\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Smith\"}, \"sw_product_main\": {\"u_name\": \"Cascade Test Suite Pro\", \"u_notes\": \"Auto-approved: vendor marked as preferred\", \"u_version\": \"5.2.1\", \"u_is_approved\": \"true\", \"sys_mod_count\": \"1\", \"u_product_code\": \"CTS-PRO-001\", \"u_vendor\": \"2dcd05a901fd03103e48918ce4a0a6b2\", \"sys_updated_on\": \"2026-06-30 10:33:13\", \"sys_tags\": \"\", \"u_platform\": \"4\", \"u_category\": \"3\", \"u_criticality\": \"2\", \"u_support_end_date\": \"2027-06-30\", \"sys_id\": \"6dcdc1a901fd03103e48918ce4a0a6ec\", \"u_description\": \"Cross-platform development suite for cascade testing\", \"u_publisher_part_number\": \"CTS-5210-ENT\", \"sys_updated_by\": \"admin\", \"u_license_metric\": \"1\", \"sys_created_on\": \"2026-06-30 10:32:52\", \"u_end_of_life_date\": \"2028-12-31\", \"sys_created_by\": \"admin\"}, \"department_main\": {\"u_last_audit_date\": \"2024-06-01\", \"u_name\": \"Engineering\", \"u_notes\": \"Primary engineering department\", \"sys_mod_count\": \"0\", \"u_risk_level\": \"2\", \"sys_updated_on\": \"2026-06-30 10:32:52\", \"sys_tags\": \"\", \"sys_id\": \"fdcdc1a901fd03103e48918ce4a0a6d8\", \"sys_updated_by\": \"admin\", \"u_dept_code\": \"ENG-100\", \"sys_created_on\": \"2026-06-30 10:32:52\", \"u_dept_status\": \"1\", \"u_parent_department\": \"\", \"u_location\": \"Building A, Floor 3\", \"u_annual_sw_budget\": \"500000\", \"u_cost_center\": \"CC-ENG-100\", \"u_employee_count\": \"120\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_slc_agreement\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_state\": {\"type\": \"str\"}, \"u_software_product\": {\"FK\": \"u_slc_software_product\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_total_purchased_seats\": {\"type\": \"int\"}, \"u_license_type\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_renewal_reminder_days\": {\"type\": \"int\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_compliance_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_slc_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_preferred_vendor\": {\"type\": \"bool\"}, \"u_support_url\": {\"type\": \"str\"}, \"u_contract_manager\": {\"FK\": \"sys_user\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_software_product\": {\"u_name\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_version\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_platform\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_approved\": {\"type\": \"bool\"}, \"u_end_of_life_date\": {\"type\": \"str\"}, \"u_publisher_part_number\": {\"type\": \"str\"}, \"u_license_metric\": {\"type\": \"str\"}, \"u_support_end_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_slc_entitlement\": {\"u_number\": {\"type\": \"str\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_total_seats\": {\"type\": \"int\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_consumed_seats\": {\"type\": \"int\"}, \"u_available_seats\": {\"type\": \"int\"}, \"u_entitlement_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_unit_cost\": {\"type\": \"decimal\"}, \"u_over_deployment_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reconciled\": {\"type\": \"str\"}}, \"u_slc_dept_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_used_seats\": {\"type\": \"int\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"sys_user\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_reclaim_requested\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reclaim_date\": {\"type\": \"str\"}}, \"u_slc_department\": {\"u_name\": {\"type\": \"str\"}, \"u_dept_code\": {\"type\": \"str\"}, \"u_dept_head\": {\"FK\": \"sys_user\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_employee_count\": {\"type\": \"int\"}, \"u_annual_sw_budget\": {\"type\": \"decimal\"}, \"u_dept_status\": {\"type\": \"str\"}, \"u_compliance_contact\": {\"FK\": \"sys_user\"}, \"u_parent_department\": {\"FK\": \"u_slc_department\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_audit_date\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}}, \"u_slc_installation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_device\": {\"FK\": \"u_slc_device\"}, \"u_dept_allocation\": {\"FK\": \"u_slc_dept_allocation\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_installed_version\": {\"type\": \"str\"}, \"u_installation_status\": {\"type\": \"str\"}, \"u_installed_by\": {\"FK\": \"sys_user\"}, \"u_last_used_date\": {\"type\": \"str\"}, \"u_usage_hours_monthly\": {\"type\": \"decimal\"}, \"u_is_authorized\": {\"type\": \"bool\"}, \"u_uninstall_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_discovery_source\": {\"type\": \"str\"}, \"u_license_key_used\": {\"type\": \"str\"}}, \"u_slc_device\": {\"u_name\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_device_type\": {\"type\": \"str\"}, \"u_operating_system\": {\"type\": \"str\"}, \"u_os_version\": {\"type\": \"str\"}, \"u_assigned_user\": {\"FK\": \"sys_user\"}, \"u_device_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_last_scan_date\": {\"type\": \"str\"}, \"u_is_virtual\": {\"type\": \"bool\"}, \"u_cpu_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_audit\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_auditor\": {\"FK\": \"sys_user\"}, \"u_violations_found\": {\"type\": \"int\"}, \"u_estimated_penalty\": {\"type\": \"decimal\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_remediation_due_date\": {\"type\": \"str\"}, \"u_is_external\": {\"type\": \"bool\"}}, \"u_slc_audit_agreement\": {\"u_audit\": {\"FK\": \"u_slc_audit\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_seats_audited\": {\"type\": \"int\"}, \"u_seats_in_violation\": {\"type\": \"int\"}, \"u_violation_severity\": {\"type\": \"str\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_remediation_action\": {\"type\": \"str\"}, \"u_reviewer\": {\"FK\": \"sys_user\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_agreed_true_up_cost\": {\"type\": \"decimal\"}}}", "business_rules": [{"name": "init_active_agreement_entitlement", "fires_on_table": "u_slc_agreement", "filter_condition": "u_state=2^u_license_type=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new License Entitlement for this agreement\n var grEnt = new GlideRecord('u_slc_entitlement');\n grEnt.initialize();\n\n grEnt.setValue('u_agreement', current.getUniqueValue());\n _ewmLog('u_slc_entitlement', 'u_agreement', '', current.getUniqueValue(), '');\n\n var totalSeats = current.getValue('u_total_purchased_seats') || '0';\n grEnt.setValue('u_total_seats', totalSeats);\n _ewmLog('u_slc_entitlement', 'u_total_seats', '', totalSeats, '');\n\n grEnt.setValue('u_allocated_seats', '0');\n _ewmLog('u_slc_entitlement', 'u_allocated_seats', '', '0', '');\n\n grEnt.setValue('u_consumed_seats', '0');\n _ewmLog('u_slc_entitlement', 'u_consumed_seats', '', '0', '');\n\n grEnt.setValue('u_available_seats', totalSeats);\n _ewmLog('u_slc_entitlement', 'u_available_seats', '', totalSeats, '');\n\n grEnt.setValue('u_entitlement_status', '1');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', '', '1', '');\n\n var startDate = current.getValue('u_start_date') || '';\n grEnt.setValue('u_effective_date', startDate);\n _ewmLog('u_slc_entitlement', 'u_effective_date', '', startDate, '');\n\n var endDate = current.getValue('u_end_date') || '';\n grEnt.setValue('u_expiry_date', endDate);\n _ewmLog('u_slc_entitlement', 'u_expiry_date', '', endDate, '');\n\n grEnt.setValue('u_over_deployment_flag', 'false');\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', '', 'false', '');\n\n grEnt.setValue('u_notes', 'Auto-created entitlement for Per Seat agreement');\n _ewmLog('u_slc_entitlement', 'u_notes', '', 'Auto-created entitlement for Per Seat agreement', '');\n\n try {\n var rEnt = grEnt.insert();\n if (!rEnt) {\n _ewmLog('', '', '', '', 'GR insert failed on u_slc_entitlement: ' + grEnt.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the vendor record to mark as preferred if not already\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var grVendor = new GlideRecord('u_slc_vendor');\n grVendor.addQuery('sys_id', vendorRef);\n grVendor.query();\n if (grVendor.next()) {\n var oldStatus = grVendor.getValue('u_vendor_status');\n grVendor.setValue('u_vendor_status', '1');\n _ewmLog('u_slc_vendor', 'u_vendor_status', oldStatus, '1', '');\n\n var oldPref = grVendor.getValue('u_preferred_vendor');\n grVendor.setValue('u_preferred_vendor', 'true');\n _ewmLog('u_slc_vendor', 'u_preferred_vendor', oldPref, 'true', '');\n\n try {\n var rVen = grVendor.update();\n if (!rVen) {\n _ewmLog('', '', '', '', 'GR update failed on u_slc_vendor: ' + grVendor.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_preferred_cascade_updates", "fires_on_table": "u_slc_vendor", "filter_condition": "u_vendor_status=1^u_preferred_vendor=true^u_countryISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all entitlements linked to agreements from this vendor \u2014 set notes\n var grEnt = new GlideRecord('u_slc_entitlement');\n grEnt.addQuery('u_agreement.u_vendor', current.getUniqueValue());\n grEnt.addQuery('u_entitlement_status', '1');\n grEnt.query();\n while (grEnt.next()) {\n var oldNotes = grEnt.getValue('u_notes');\n grEnt.setValue('u_notes', 'Preferred vendor confirmed - entitlement validated');\n _ewmLog('u_slc_entitlement', 'u_notes', oldNotes, grEnt.getValue('u_notes'), '');\n try {\n var r1 = grEnt.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grEnt.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update department allocations linked to those entitlements \u2014 set cost_center_code\n var grAlloc = new GlideRecord('u_slc_dept_allocation');\n grAlloc.addQuery('u_entitlement.u_agreement.u_vendor', current.getUniqueValue());\n grAlloc.addQuery('u_allocation_status', '1');\n grAlloc.query();\n while (grAlloc.next()) {\n var oldCC = grAlloc.getValue('u_cost_center_code');\n grAlloc.setValue('u_cost_center_code', 'PREF-' + current.getValue('u_vendor_code'));\n _ewmLog('u_slc_dept_allocation', 'u_cost_center_code', oldCC, grAlloc.getValue('u_cost_center_code'), '');\n try {\n var r2 = grAlloc.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAlloc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update software products from this vendor \u2014 mark as approved\n var grProd = new GlideRecord('u_slc_software_product');\n grProd.addQuery('u_vendor', current.getUniqueValue());\n grProd.addQuery('u_is_approved', 'false');\n grProd.query();\n while (grProd.next()) {\n var oldApproved = grProd.getValue('u_is_approved');\n grProd.setValue('u_is_approved', 'true');\n _ewmLog('u_slc_software_product', 'u_is_approved', oldApproved, grProd.getValue('u_is_approved'), '');\n var oldProdNotes = grProd.getValue('u_notes');\n grProd.setValue('u_notes', 'Auto-approved: vendor marked as preferred');\n _ewmLog('u_slc_software_product', 'u_notes', oldProdNotes, grProd.getValue('u_notes'), '');\n try {\n var r3 = grProd.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grProd.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "high_crit_product_flag_compliance", "fires_on_table": "u_slc_software_product", "filter_condition": "u_criticalityCHANGESTO3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update entitlements linked to agreements that reference this product\n // Find agreements referencing this software product\n var agr = new GlideRecord('u_slc_agreement');\n agr.addQuery('u_software_product', current.getUniqueValue());\n agr.query();\n while (agr.next()) {\n // Update agreement notes\n var oldNotes = agr.getValue('u_notes');\n agr.setValue('u_notes', 'High criticality product - compliance review required');\n _ewmLog('u_slc_agreement', 'u_notes', oldNotes, agr.getValue('u_notes'), '');\n try {\n var rAgr = agr.update();\n if (!rAgr) { _ewmLog('','','','', 'GR update failed: ' + agr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // Update entitlements under this agreement\n var ent = new GlideRecord('u_slc_entitlement');\n ent.addQuery('u_agreement', agr.getUniqueValue());\n ent.query();\n while (ent.next()) {\n var oldFlag = ent.getValue('u_over_deployment_flag');\n ent.setValue('u_over_deployment_flag', 'true');\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', oldFlag, ent.getValue('u_over_deployment_flag'), '');\n try {\n var rEnt = ent.update();\n if (!rEnt) { _ewmLog('','','','', 'GR update failed: ' + ent.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // Update dept allocations under this entitlement\n var da = new GlideRecord('u_slc_dept_allocation');\n da.addQuery('u_entitlement', ent.getUniqueValue());\n da.query();\n while (da.next()) {\n var oldDaNotes = da.getValue('u_notes');\n da.setValue('u_notes', 'Linked product elevated to high criticality');\n _ewmLog('u_slc_dept_allocation', 'u_notes', oldDaNotes, da.getValue('u_notes'), '');\n try {\n var rDa = da.update();\n if (!rDa) { _ewmLog('','','','', 'GR update failed: ' + da.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "create_audit_on_agreement_review", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO3^u_auto_renew=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_slc_audit');\n gr.initialize();\n\n gr.setValue('u_audit_status', '1');\n _ewmLog('u_slc_audit', 'u_audit_status', '', '1', '');\n\n gr.setValue('u_audit_type', '1');\n _ewmLog('u_slc_audit', 'u_audit_type', '', '1', '');\n\n gr.setValue('u_scope_description', 'Auto-generated audit for agreement ' + current.getValue('u_number') + ' entering Under Review state');\n _ewmLog('u_slc_audit', 'u_scope_description', '', 'Auto-generated audit for agreement ' + current.getValue('u_number') + ' entering Under Review state', '');\n\n gr.setValue('u_is_external', 'false');\n _ewmLog('u_slc_audit', 'u_is_external', '', 'false', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "audit_init_defaults_and_link", "fires_on_table": "u_slc_audit", "filter_condition": "u_audit_status=1^u_audit_type=1^u_is_external=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Set default fields on the new audit record (before insert)\n var oldViolations = current.getValue('u_violations_found');\n current.setValue('u_violations_found', '0');\n _ewmLog('u_slc_audit', 'u_violations_found', oldViolations, current.getValue('u_violations_found'), '');\n\n var oldPenalty = current.getValue('u_estimated_penalty');\n current.setValue('u_estimated_penalty', '0');\n _ewmLog('u_slc_audit', 'u_estimated_penalty', oldPenalty, current.getValue('u_estimated_penalty'), '');\n\n var oldScope = current.getValue('u_scope_description');\n current.setValue('u_scope_description', 'Internal compliance review - auto-generated');\n _ewmLog('u_slc_audit', 'u_scope_description', oldScope, current.getValue('u_scope_description'), '');\n\n var oldFindings = current.getValue('u_findings_summary');\n current.setValue('u_findings_summary', 'Pending assessment');\n _ewmLog('u_slc_audit', 'u_findings_summary', oldFindings, current.getValue('u_findings_summary'), '');\n\n // Insert a corresponding audit-agreement link record\n var gr = new GlideRecord('u_slc_audit_agreement');\n gr.initialize();\n gr.setValue('u_audit', current.getUniqueValue());\n _ewmLog('u_slc_audit_agreement', 'u_audit', '', current.getUniqueValue(), '');\n\n gr.setValue('u_review_status', '1');\n _ewmLog('u_slc_audit_agreement', 'u_review_status', '', '1', '');\n\n gr.setValue('u_seats_audited', '0');\n _ewmLog('u_slc_audit_agreement', 'u_seats_audited', '', '0', '');\n\n gr.setValue('u_seats_in_violation', '0');\n _ewmLog('u_slc_audit_agreement', 'u_seats_in_violation', '', '0', '');\n\n gr.setValue('u_violation_severity', '1');\n _ewmLog('u_slc_audit_agreement', 'u_violation_severity', '', '1', '');\n\n gr.setValue('u_evidence_collected', 'false');\n _ewmLog('u_slc_audit_agreement', 'u_evidence_collected', '', 'false', '');\n\n gr.setValue('u_notes', 'Auto-created link for planned internal audit');\n _ewmLog('u_slc_audit_agreement', 'u_notes', '', 'Auto-created link for planned internal audit', '');\n\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created entitlement for Per Seat agreement"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_end_date", "oldvalue": "", "newvalue": "2026-12-31"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_agreement", "oldvalue": "", "newvalue": "6add05a901fd03103e48918ce4a0a6cc"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_notes", "oldvalue": "Auto-created entitlement for Per Seat agreement", "newvalue": "Preferred vendor confirmed - entitlement validated"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_total_purchased_seats", "oldvalue": "", "newvalue": "200"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_entitlement_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_name", "oldvalue": "", "newvalue": "Cascade Test Suite Pro Enterprise License"}, {"tablename": "u_slc_vendor", "documentkey": "2dcd05a901fd03103e48918ce4a0a6b2", "fieldname": "u_preferred_vendor", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_software_product", "oldvalue": "", "newvalue": "6dcdc1a901fd03103e48918ce4a0a6ec"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_effective_date", "oldvalue": "", "newvalue": "2025-01-01"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_last_reviewed_date", "oldvalue": "", "newvalue": "2025-01-01"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_total_seats", "oldvalue": "", "newvalue": "200"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_contract_value", "oldvalue": "", "newvalue": "30000"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_expiry_date", "oldvalue": "", "newvalue": "2026-12-31"}, {"tablename": "u_slc_software_product", "documentkey": "6dcdc1a901fd03103e48918ce4a0a6ec", "fieldname": "u_notes", "oldvalue": "Initial product entry", "newvalue": "Auto-approved: vendor marked as preferred"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_renewal_reminder_days", "oldvalue": "", "newvalue": "60"}, {"tablename": "u_slc_vendor", "documentkey": "2dcd05a901fd03103e48918ce4a0a6b2", "fieldname": "u_vendor_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_vendor", "oldvalue": "", "newvalue": "2dcd05a901fd03103e48918ce4a0a6b2"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_unit_cost", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_start_date", "oldvalue": "", "newvalue": "2025-01-01"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_available_seats", "oldvalue": "", "newvalue": "200"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_allocated_seats", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_software_product", "documentkey": "6dcdc1a901fd03103e48918ce4a0a6ec", "fieldname": "u_is_approved", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_notes", "oldvalue": "", "newvalue": "New per-seat agreement for cascade test"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_auto_renew", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_over_deployment_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_license_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_entitlement", "documentkey": "6edd49a901fd03103e48918ce4a0a601", "fieldname": "u_consumed_seats", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_agreement", "documentkey": "6add05a901fd03103e48918ce4a0a6cc", "fieldname": "u_number", "oldvalue": "", "newvalue": "SLA-CASCADE-001"}], "ewm_logs": [{"sys_id": "26dd05a901fd03103e48918ce4a0a6ce", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_agreement", "u_old_value": "", "u_new_value": "6add05a901fd03103e48918ce4a0a6cc", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "26dd05a901fd03103e48918ce4a0a6d0", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_consumed_seats", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "26dd49a901fd03103e48918ce4a0a601", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-created entitlement for Per Seat agreement", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "2add05a901fd03103e48918ce4a0a6d2", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_expiry_date", "u_old_value": "", "u_new_value": "2026-12-31", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "2edd49a901fd03103e48918ce4a0a603", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_vendor", "u_field_name": "u_preferred_vendor", "u_old_value": "0", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "62dd05a901fd03103e48918ce4a0a6d3", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_over_deployment_flag", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "6add49a901fd03103e48918ce4a0a607", "u_br_name": "vendor_preferred_cascade_updates", "u_table_name": "u_slc_software_product", "u_field_name": "u_notes", "u_old_value": "Initial product entry", "u_new_value": "Auto-approved: vendor marked as preferred", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "6edd05a901fd03103e48918ce4a0a6d0", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_available_seats", "u_old_value": "", "u_new_value": "200", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "a2dd05a901fd03103e48918ce4a0a6cf", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_total_seats", "u_old_value": "", "u_new_value": "200", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "a2dd49a901fd03103e48918ce4a0a603", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_vendor", "u_field_name": "u_vendor_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "a6dd05a901fd03103e48918ce4a0a6d1", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_entitlement_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "a6dd49a901fd03103e48918ce4a0a605", "u_br_name": "vendor_preferred_cascade_updates", "u_table_name": "u_slc_entitlement", "u_field_name": "u_notes", "u_old_value": "Auto-created entitlement for Per Seat agreement", "u_new_value": "Preferred vendor confirmed - entitlement validated", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "eadd05a901fd03103e48918ce4a0a6cf", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_allocated_seats", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "eedd05a901fd03103e48918ce4a0a6d1", "u_br_name": "init_active_agreement_entitlement", "u_table_name": "u_slc_entitlement", "u_field_name": "u_effective_date", "u_old_value": "", "u_new_value": "2025-01-01", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}, {"sys_id": "eedd49a901fd03103e48918ce4a0a606", "u_br_name": "vendor_preferred_cascade_updates", "u_table_name": "u_slc_software_product", "u_field_name": "u_is_approved", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:33:13"}], "metadata": "{\"domain\": \"software_license_compliance\", \"primary_table\": \"u_slc_agreement\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 31}"} {"tool_name": "update_slc_agreement", "parameters": "{\"table_name\": \"u_slc_agreement\", \"operation\": \"update\", \"fields\": {\"u_state\": \"1\"}}", "seed_data": "{\"u_name\": \"Cascade Suite Pro Enterprise License\", \"u_notes\": \"Auto-renewed per seat license on 2026-06-30\", \"u_renewal_reminder_days\": \"90\", \"u_number\": \"SLA-CASCADE-0001\", \"u_state\": \"1\", \"sys_mod_count\": \"1\", \"u_software_product\": \"6a2ec5e901fd03103e48918ce4a0a63a\", \"u_vendor\": \"ae2e09e901fd03103e48918ce4a0a65d\", \"sys_updated_on\": \"2026-06-30 10:34:55\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"sys_id\": \"fe2e09e901fd03103e48918ce4a0a662\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2026-12-31\", \"u_last_reviewed_date\": \"2026-06-30\", \"sys_created_on\": \"2026-06-30 10:34:35\", \"u_start_date\": \"2024-01-01\", \"u_license_type\": \"1\", \"u_total_purchased_seats\": \"250\", \"u_contract_value\": \"112500\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor\", \"u_notes\": \"Test vendor for cascade\", \"u_country\": \"US\", \"u_website\": \"https://cascadevendor.com\", \"u_onboarding_date\": \"\", \"u_preferred_vendor\": \"true\", \"sys_mod_count\": \"0\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 10:34:35\", \"sys_tags\": \"\", \"u_support_url\": \"\", \"u_vendor_code\": \"CTV-001\", \"sys_id\": \"ae2e09e901fd03103e48918ce4a0a65d\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:34:35\", \"u_primary_contact_email\": \"jane.smith@cascadevendor.com\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Smith\"}, \"sw_product\": {\"u_name\": \"Cascade Suite Pro\", \"u_notes\": \"Test product\", \"u_version\": \"12.0\", \"u_is_approved\": \"true\", \"sys_mod_count\": \"0\", \"u_product_code\": \"CSP-2025\", \"u_vendor\": \"ae2e09e901fd03103e48918ce4a0a65d\", \"sys_updated_on\": \"2026-06-30 10:34:35\", \"sys_tags\": \"\", \"u_platform\": \"4\", \"u_category\": \"1\", \"u_criticality\": \"2\", \"u_support_end_date\": \"\", \"sys_id\": \"6a2ec5e901fd03103e48918ce4a0a63a\", \"u_description\": \"Enterprise productivity suite for cascade testing\", \"u_publisher_part_number\": \"\", \"sys_updated_by\": \"admin\", \"u_license_metric\": \"1\", \"sys_created_on\": \"2026-06-30 10:34:35\", \"u_end_of_life_date\": \"\", \"sys_created_by\": \"admin\"}, \"dept_eng\": {\"u_last_audit_date\": \"\", \"u_name\": \"Engineering\", \"u_notes\": \"Engineering department for test\", \"sys_mod_count\": \"0\", \"u_risk_level\": \"1\", \"sys_updated_on\": \"2026-06-30 10:34:35\", \"sys_tags\": \"\", \"sys_id\": \"7a2e09e901fd03103e48918ce4a0a6a6\", \"sys_updated_by\": \"admin\", \"u_dept_code\": \"ENG-100\", \"sys_created_on\": \"2026-06-30 10:34:35\", \"u_dept_status\": \"1\", \"u_parent_department\": \"\", \"u_location\": \"Building A\", \"u_annual_sw_budget\": \"500000\", \"u_cost_center\": \"CC-5000\", \"u_employee_count\": \"120\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_slc_agreement\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_state\": {\"type\": \"str\"}, \"u_software_product\": {\"FK\": \"u_slc_software_product\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_total_purchased_seats\": {\"type\": \"int\"}, \"u_license_type\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_renewal_reminder_days\": {\"type\": \"int\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_compliance_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_slc_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_preferred_vendor\": {\"type\": \"bool\"}, \"u_support_url\": {\"type\": \"str\"}, \"u_contract_manager\": {\"FK\": \"sys_user\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_software_product\": {\"u_name\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_version\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_platform\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_approved\": {\"type\": \"bool\"}, \"u_end_of_life_date\": {\"type\": \"str\"}, \"u_publisher_part_number\": {\"type\": \"str\"}, \"u_license_metric\": {\"type\": \"str\"}, \"u_support_end_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_slc_entitlement\": {\"u_number\": {\"type\": \"str\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_total_seats\": {\"type\": \"int\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_consumed_seats\": {\"type\": \"int\"}, \"u_available_seats\": {\"type\": \"int\"}, \"u_entitlement_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_unit_cost\": {\"type\": \"decimal\"}, \"u_over_deployment_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reconciled\": {\"type\": \"str\"}}, \"u_slc_dept_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_used_seats\": {\"type\": \"int\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"sys_user\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_reclaim_requested\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reclaim_date\": {\"type\": \"str\"}}, \"u_slc_department\": {\"u_name\": {\"type\": \"str\"}, \"u_dept_code\": {\"type\": \"str\"}, \"u_dept_head\": {\"FK\": \"sys_user\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_employee_count\": {\"type\": \"int\"}, \"u_annual_sw_budget\": {\"type\": \"decimal\"}, \"u_dept_status\": {\"type\": \"str\"}, \"u_compliance_contact\": {\"FK\": \"sys_user\"}, \"u_parent_department\": {\"FK\": \"u_slc_department\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_audit_date\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}}, \"u_slc_installation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_device\": {\"FK\": \"u_slc_device\"}, \"u_dept_allocation\": {\"FK\": \"u_slc_dept_allocation\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_installed_version\": {\"type\": \"str\"}, \"u_installation_status\": {\"type\": \"str\"}, \"u_installed_by\": {\"FK\": \"sys_user\"}, \"u_last_used_date\": {\"type\": \"str\"}, \"u_usage_hours_monthly\": {\"type\": \"decimal\"}, \"u_is_authorized\": {\"type\": \"bool\"}, \"u_uninstall_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_discovery_source\": {\"type\": \"str\"}, \"u_license_key_used\": {\"type\": \"str\"}}, \"u_slc_device\": {\"u_name\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_device_type\": {\"type\": \"str\"}, \"u_operating_system\": {\"type\": \"str\"}, \"u_os_version\": {\"type\": \"str\"}, \"u_assigned_user\": {\"FK\": \"sys_user\"}, \"u_device_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_last_scan_date\": {\"type\": \"str\"}, \"u_is_virtual\": {\"type\": \"bool\"}, \"u_cpu_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_audit\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_auditor\": {\"FK\": \"sys_user\"}, \"u_violations_found\": {\"type\": \"int\"}, \"u_estimated_penalty\": {\"type\": \"decimal\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_remediation_due_date\": {\"type\": \"str\"}, \"u_is_external\": {\"type\": \"bool\"}}, \"u_slc_audit_agreement\": {\"u_audit\": {\"FK\": \"u_slc_audit\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_seats_audited\": {\"type\": \"int\"}, \"u_seats_in_violation\": {\"type\": \"int\"}, \"u_violation_severity\": {\"type\": \"str\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_remediation_action\": {\"type\": \"str\"}, \"u_reviewer\": {\"FK\": \"sys_user\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_agreed_true_up_cost\": {\"type\": \"decimal\"}}}", "business_rules": [{"name": "init_draft_agreement_defaults", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO1^u_license_type=1^u_auto_renew=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set default currency to USD for Draft Per-Seat agreements with auto-renew\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_slc_agreement', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // 2. Set default renewal reminder to 90 days\n var oldReminder = current.getValue('u_renewal_reminder_days');\n current.setValue('u_renewal_reminder_days', 90);\n _ewmLog('u_slc_agreement', 'u_renewal_reminder_days', oldReminder, current.getValue('u_renewal_reminder_days'), '');\n\n // 3. Set last_reviewed_date to today\n var today = new GlideDateTime().getDate().toString();\n var oldReviewed = current.getValue('u_last_reviewed_date');\n current.setValue('u_last_reviewed_date', today);\n _ewmLog('u_slc_agreement', 'u_last_reviewed_date', oldReviewed, current.getValue('u_last_reviewed_date'), '');\n\n // 4. Stamp notes with initialization message\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Auto-initialized: Draft Per-Seat auto-renew agreement updated. Pending activation.');\n _ewmLog('u_slc_agreement', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 5. Create a corresponding License Entitlement record for this agreement\n var gr = new GlideRecord('u_slc_entitlement');\n gr.initialize();\n\n gr.setValue('u_agreement', current.getUniqueValue());\n _ewmLog('u_slc_entitlement', 'u_agreement', '', current.getUniqueValue(), '');\n\n var purchasedSeats = current.getValue('u_total_purchased_seats') || '0';\n gr.setValue('u_total_seats', purchasedSeats);\n _ewmLog('u_slc_entitlement', 'u_total_seats', '', purchasedSeats, '');\n\n gr.setValue('u_allocated_seats', 0);\n _ewmLog('u_slc_entitlement', 'u_allocated_seats', '', '0', '');\n\n gr.setValue('u_consumed_seats', 0);\n _ewmLog('u_slc_entitlement', 'u_consumed_seats', '', '0', '');\n\n gr.setValue('u_available_seats', purchasedSeats);\n _ewmLog('u_slc_entitlement', 'u_available_seats', '', purchasedSeats, '');\n\n gr.setValue('u_entitlement_status', '1');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', '', '1', '');\n\n var startDate = current.getValue('u_start_date') || today;\n gr.setValue('u_effective_date', startDate);\n _ewmLog('u_slc_entitlement', 'u_effective_date', '', startDate, '');\n\n var endDate = current.getValue('u_end_date') || '';\n if (endDate) {\n gr.setValue('u_expiry_date', endDate);\n _ewmLog('u_slc_entitlement', 'u_expiry_date', '', endDate, '');\n }\n\n gr.setValue('u_over_deployment_flag', false);\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', '', 'false', '');\n\n gr.setValue('u_notes', 'Auto-created entitlement for agreement ' + (current.getValue('u_number') || 'NEW'));\n _ewmLog('u_slc_entitlement', 'u_notes', '', 'Auto-created entitlement for agreement ' + (current.getValue('u_number') || 'NEW'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "violated_agreement_suspend_entitlements", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO1^u_license_type=1^u_auto_renew=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a Per Seat auto-renew agreement transitions to Draft state,\n // reconcile all linked entitlements: reset over-deployment flags,\n // update notes/last_reconciled, and zero out available seats for re-baseline.\n\n var gr = new GlideRecord('u_slc_entitlement');\n gr.addQuery('u_agreement', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n // 1. Set entitlement_status to Pending Review (2)\n var oldStatus = gr.getValue('u_entitlement_status');\n gr.setValue('u_entitlement_status', '2');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', oldStatus, gr.getValue('u_entitlement_status'), '');\n\n // 2. Set over_deployment_flag to false for re-baseline\n var oldFlag = gr.getValue('u_over_deployment_flag');\n gr.setValue('u_over_deployment_flag', 'false');\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', oldFlag, gr.getValue('u_over_deployment_flag'), '');\n\n // 3. Set available_seats to 0 pending recalculation\n var oldAvail = gr.getValue('u_available_seats');\n gr.setValue('u_available_seats', '0');\n _ewmLog('u_slc_entitlement', 'u_available_seats', oldAvail, gr.getValue('u_available_seats'), '');\n\n // 4. Update notes with draft transition notice\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Entitlement under review due to agreement reset to Draft on ' + current.getValue('u_number'));\n _ewmLog('u_slc_entitlement', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n // 5. Set last_reconciled to current datetime\n var oldReconciled = gr.getValue('u_last_reconciled');\n var nowDT = new GlideDateTime().getDisplayValue();\n gr.setValue('u_last_reconciled', nowDT);\n _ewmLog('u_slc_entitlement', 'u_last_reconciled', oldReconciled, gr.getValue('u_last_reconciled'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "auto_audit_on_enterprise_agreement", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO1^u_license_type=1^u_auto_renew=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a Per-Seat auto-renew agreement transitions to Draft state,\n // automatically create a planned compliance audit and link it.\n\n // 1. Insert a new Compliance Audit record\n var grAudit = new GlideRecord('u_slc_audit');\n grAudit.initialize();\n\n grAudit.setValue('u_audit_status', '1');\n _ewmLog('u_slc_audit', 'u_audit_status', '', '1', '');\n\n grAudit.setValue('u_audit_type', '1');\n _ewmLog('u_slc_audit', 'u_audit_type', '', '1', '');\n\n grAudit.setValue('u_violations_found', '0');\n _ewmLog('u_slc_audit', 'u_violations_found', '', '0', '');\n\n grAudit.setValue('u_scope_description', 'Auto-generated audit for per-seat auto-renew agreement: ' + current.getValue('u_name'));\n _ewmLog('u_slc_audit', 'u_scope_description', '', 'Auto-generated audit for per-seat auto-renew agreement: ' + current.getValue('u_name'), '');\n\n var auditSysId = '';\n try {\n var r = grAudit.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed on u_slc_audit: ' + grAudit.getLastErrorMessage());\n } else {\n auditSysId = r;\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Insert an Audit-Agreement link record\n if (auditSysId) {\n var grLink = new GlideRecord('u_slc_audit_agreement');\n grLink.initialize();\n\n grLink.setValue('u_audit', auditSysId);\n _ewmLog('u_slc_audit_agreement', 'u_audit', '', auditSysId, '');\n\n grLink.setValue('u_review_status', '1');\n _ewmLog('u_slc_audit_agreement', 'u_review_status', '', '1', '');\n\n try {\n var r2 = grLink.insert();\n if (!r2) {\n _ewmLog('', '', '', '', 'GR insert failed on u_slc_audit_agreement: ' + grLink.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n\n})(current, previous);"}, {"name": "violation_suspend_entitlements_allocs", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO1^u_license_type=1^u_auto_renew=true", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // When a Per-Seat auto-renew agreement transitions to Draft state,\n // reset all linked entitlements and expire active dept allocations\n // to ensure a clean baseline for the new draft cycle.\n\n // 1. Update entitlements linked to this agreement\n var grEnt = new GlideRecord('u_slc_entitlement');\n grEnt.addQuery('u_agreement', current.getUniqueValue());\n grEnt.query();\n while (grEnt.next()) {\n\n var oldStatus = grEnt.getValue('u_entitlement_status');\n grEnt.setValue('u_entitlement_status', '2');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', oldStatus, grEnt.getValue('u_entitlement_status'), '');\n\n var oldFlag = grEnt.getValue('u_over_deployment_flag');\n grEnt.setValue('u_over_deployment_flag', 'false');\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', oldFlag, grEnt.getValue('u_over_deployment_flag'), '');\n\n var oldNotes = grEnt.getValue('u_notes');\n grEnt.setValue('u_notes', 'Reset due to agreement returning to Draft on ' + current.getValue('u_number'));\n _ewmLog('u_slc_entitlement', 'u_notes', oldNotes, grEnt.getValue('u_notes'), '');\n\n var nowDT = new GlideDateTime().toString();\n var oldReconciled = grEnt.getValue('u_last_reconciled');\n grEnt.setValue('u_last_reconciled', nowDT);\n _ewmLog('u_slc_entitlement', 'u_last_reconciled', oldReconciled, grEnt.getValue('u_last_reconciled'), '');\n\n try {\n var r = grEnt.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed on u_slc_entitlement: ' + grEnt.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Expire active dept allocations under this entitlement\n var grAlloc = new GlideRecord('u_slc_dept_allocation');\n grAlloc.addQuery('u_entitlement', grEnt.getUniqueValue());\n grAlloc.addQuery('u_allocation_status', '1');\n grAlloc.query();\n while (grAlloc.next()) {\n var oldAllocStatus = grAlloc.getValue('u_allocation_status');\n grAlloc.setValue('u_allocation_status', '3');\n _ewmLog('u_slc_dept_allocation', 'u_allocation_status', oldAllocStatus, grAlloc.getValue('u_allocation_status'), '');\n\n try {\n var r2 = grAlloc.update();\n if (!r2) {\n _ewmLog('', '', '', '', 'GR update failed on u_slc_dept_allocation: ' + grAlloc.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "renew_agreement_update_entitlements", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO1^u_auto_renew=true^u_license_type=1", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update current agreement: set last_reviewed_date and notes\n var today = new GlideDateTime().getDate().toString();\n\n var oldReviewed = current.getValue('u_last_reviewed_date');\n current.setValue('u_last_reviewed_date', today);\n _ewmLog('u_slc_agreement', 'u_last_reviewed_date', oldReviewed, current.getValue('u_last_reviewed_date'), '');\n\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Auto-renewed per seat license on ' + today);\n _ewmLog('u_slc_agreement', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 2. Update related entitlements: reactivate, extend expiry, add note\n var gr = new GlideRecord('u_slc_entitlement');\n gr.addQuery('u_agreement', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_entitlement_status');\n gr.setValue('u_entitlement_status', '1');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', oldStatus, gr.getValue('u_entitlement_status'), '');\n\n var oldExpiry = gr.getValue('u_expiry_date');\n var endDate = current.getValue('u_end_date');\n gr.setValue('u_expiry_date', endDate || today);\n _ewmLog('u_slc_entitlement', 'u_expiry_date', oldExpiry, gr.getValue('u_expiry_date'), '');\n\n var oldEntNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Reactivated via agreement renewal on ' + today);\n _ewmLog('u_slc_entitlement', 'u_notes', oldEntNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created entitlement for agreement SLA-CASCADE-0001"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_agreement", "oldvalue": "", "newvalue": "fe2e09e901fd03103e48918ce4a0a662"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_entitlement_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_effective_date", "oldvalue": "", "newvalue": "2024-01-01"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_total_seats", "oldvalue": "", "newvalue": "250"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_expiry_date", "oldvalue": "", "newvalue": "2026-12-31"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_unit_cost", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_available_seats", "oldvalue": "", "newvalue": "250"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_allocated_seats", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_over_deployment_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_consumed_seats", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "733ec9e901fd03103e48918ce4a0a685", "fieldname": "u_violations_found", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_available_seats", "oldvalue": "250", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "733ec9e901fd03103e48918ce4a0a685", "fieldname": "u_audit_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_audit_agreement", "documentkey": "b33ec9e901fd03103e48918ce4a0a687", "fieldname": "u_violation_severity", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "fe2e09e901fd03103e48918ce4a0a662", "fieldname": "u_last_reviewed_date", "oldvalue": "2024-03-15", "newvalue": "2026-06-30"}, {"tablename": "u_slc_audit_agreement", "documentkey": "b33ec9e901fd03103e48918ce4a0a687", "fieldname": "u_evidence_collected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_entitlement_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_slc_audit", "documentkey": "733ec9e901fd03103e48918ce4a0a685", "fieldname": "u_estimated_penalty", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit_agreement", "documentkey": "b33ec9e901fd03103e48918ce4a0a687", "fieldname": "u_seats_in_violation", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_agreement", "documentkey": "fe2e09e901fd03103e48918ce4a0a662", "fieldname": "u_renewal_reminder_days", "oldvalue": "60", "newvalue": "90"}, {"tablename": "u_slc_audit", "documentkey": "733ec9e901fd03103e48918ce4a0a685", "fieldname": "u_audit_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_audit_agreement", "documentkey": "b33ec9e901fd03103e48918ce4a0a687", "fieldname": "u_audit", "oldvalue": "", "newvalue": "733ec9e901fd03103e48918ce4a0a685"}, {"tablename": "u_slc_agreement", "documentkey": "fe2e09e901fd03103e48918ce4a0a662", "fieldname": "u_currency", "oldvalue": "EUR", "newvalue": "USD"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_last_reconciled", "oldvalue": "", "newvalue": "2026-06-30 03:34:56"}, {"tablename": "u_slc_audit", "documentkey": "733ec9e901fd03103e48918ce4a0a685", "fieldname": "u_is_external", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit_agreement", "documentkey": "b33ec9e901fd03103e48918ce4a0a687", "fieldname": "u_seats_audited", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_agreement", "documentkey": "fe2e09e901fd03103e48918ce4a0a662", "fieldname": "u_notes", "oldvalue": "Original agreement notes before cascade", "newvalue": "Auto-renewed per seat license on 2026-06-30"}, {"tablename": "u_slc_audit_agreement", "documentkey": "b33ec9e901fd03103e48918ce4a0a687", "fieldname": "u_review_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_notes", "oldvalue": "Entitlement under review due to agreement reset to Draft on SLA-CASCADE-0001", "newvalue": "Reset due to agreement returning to Draft on SLA-CASCADE-0001"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_notes", "oldvalue": "Reactivated via agreement renewal on 2026-06-30", "newvalue": "Entitlement under review due to agreement reset to Draft on SLA-CASCADE-0001"}, {"tablename": "u_slc_audit", "documentkey": "733ec9e901fd03103e48918ce4a0a685", "fieldname": "u_scope_description", "oldvalue": "", "newvalue": "Auto-generated audit for per-seat auto-renew agreement: Cascade Suite Pro Enterprise License"}, {"tablename": "u_slc_audit_agreement", "documentkey": "b33ec9e901fd03103e48918ce4a0a687", "fieldname": "u_agreed_true_up_cost", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_agreement", "documentkey": "fe2e09e901fd03103e48918ce4a0a662", "fieldname": "u_state", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_slc_audit_agreement", "documentkey": "b33ec9e901fd03103e48918ce4a0a687", "fieldname": "u_penalty_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_notes", "oldvalue": "Auto-created entitlement for agreement SLA-CASCADE-0001", "newvalue": "Reactivated via agreement renewal on 2026-06-30"}, {"tablename": "u_slc_entitlement", "documentkey": "733ec9e901fd03103e48918ce4a0a675", "fieldname": "u_last_reconciled", "oldvalue": "2026-06-30 03:34:56", "newvalue": "2026-06-30 10:34:56"}], "ewm_logs": [{"sys_id": "333ec9e901fd03103e48918ce4a0a670", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_total_seats", "u_old_value": "", "u_new_value": "250", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "373ec9e901fd03103e48918ce4a0a672", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_entitlement_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "3b3ec9e901fd03103e48918ce4a0a674", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-created entitlement for agreement SLA-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "7b3ec9e901fd03103e48918ce4a0a66c", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_agreement", "u_field_name": "u_currency", "u_old_value": "EUR", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "7b3ec9e901fd03103e48918ce4a0a66d", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_agreement", "u_field_name": "u_renewal_reminder_days", "u_old_value": "60", "u_new_value": "90", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "7b3ec9e901fd03103e48918ce4a0a670", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_allocated_seats", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "7f3ec9e901fd03103e48918ce4a0a66e", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_agreement", "u_field_name": "u_notes", "u_old_value": "Original agreement notes before cascade", "u_new_value": "Auto-initialized: Draft Per-Seat auto-renew agreement updated. Pending activation.", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "7f3ec9e901fd03103e48918ce4a0a672", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_effective_date", "u_old_value": "", "u_new_value": "2024-01-01", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "b33ec9e901fd03103e48918ce4a0a671", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_consumed_seats", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "b73ec9e901fd03103e48918ce4a0a673", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_expiry_date", "u_old_value": "", "u_new_value": "2026-12-31", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "f33ec9e901fd03103e48918ce4a0a66e", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_agreement", "u_field_name": "u_last_reviewed_date", "u_old_value": "2024-03-15", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "f73ec9e901fd03103e48918ce4a0a66f", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_agreement", "u_old_value": "", "u_new_value": "fe2e09e901fd03103e48918ce4a0a662", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "fb3ec9e901fd03103e48918ce4a0a671", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_available_seats", "u_old_value": "", "u_new_value": "250", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "ff3ec9e901fd03103e48918ce4a0a673", "u_br_name": "init_draft_agreement_defaults", "u_table_name": "u_slc_entitlement", "u_field_name": "u_over_deployment_flag", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:34:55"}, {"sys_id": "333ec9e901fd03103e48918ce4a0a686", "u_br_name": "auto_audit_on_enterprise_agreement", "u_table_name": "u_slc_audit_agreement", "u_field_name": "u_audit", "u_old_value": "", "u_new_value": "733ec9e901fd03103e48918ce4a0a685", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "333ec9e901fd03103e48918ce4a0a68f", "u_br_name": "violated_agreement_suspend_entitlements", "u_table_name": "u_slc_entitlement", "u_field_name": "u_notes", "u_old_value": "Reactivated via agreement renewal on 2026-06-30", "u_new_value": "Entitlement under review due to agreement reset to Draft on SLA-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "333ec9e901fd03103e48918ce4a0a69e", "u_br_name": "violation_suspend_entitlements_allocs", "u_table_name": "u_slc_entitlement", "u_field_name": "u_over_deployment_flag", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "373ec9e901fd03103e48918ce4a0a688", "u_br_name": "renew_agreement_update_entitlements", "u_table_name": "u_slc_agreement", "u_field_name": "u_last_reviewed_date", "u_old_value": "2026-06-30", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "373ec9e901fd03103e48918ce4a0a69f", "u_br_name": "violation_suspend_entitlements_allocs", "u_table_name": "u_slc_entitlement", "u_field_name": "u_last_reconciled", "u_old_value": "2026-06-30 03:34:56", "u_new_value": "2026-06-30 10:34:56", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "3b3ec9e901fd03103e48918ce4a0a684", "u_br_name": "auto_audit_on_enterprise_agreement", "u_table_name": "u_slc_audit", "u_field_name": "u_scope_description", "u_old_value": "", "u_new_value": "Auto-generated audit for per-seat auto-renew agreement: Cascade Suite Pro Enterprise License", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "3f3ec9e901fd03103e48918ce4a0a68d", "u_br_name": "violated_agreement_suspend_entitlements", "u_table_name": "u_slc_entitlement", "u_field_name": "u_over_deployment_flag", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "7b3ec9e901fd03103e48918ce4a0a686", "u_br_name": "auto_audit_on_enterprise_agreement", "u_table_name": "u_slc_audit_agreement", "u_field_name": "u_review_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "7b3ec9e901fd03103e48918ce4a0a689", "u_br_name": "renew_agreement_update_entitlements", "u_table_name": "u_slc_entitlement", "u_field_name": "u_entitlement_status", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "7f3ec9e901fd03103e48918ce4a0a68a", "u_br_name": "renew_agreement_update_entitlements", "u_table_name": "u_slc_entitlement", "u_field_name": "u_notes", "u_old_value": "Auto-created entitlement for agreement SLA-CASCADE-0001", "u_new_value": "Reactivated via agreement renewal on 2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "b33ec9e901fd03103e48918ce4a0a68d", "u_br_name": "violated_agreement_suspend_entitlements", "u_table_name": "u_slc_entitlement", "u_field_name": "u_entitlement_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "b73ec9e901fd03103e48918ce4a0a676", "u_br_name": "auto_audit_on_enterprise_agreement", "u_table_name": "u_slc_audit", "u_field_name": "u_audit_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "b73ec9e901fd03103e48918ce4a0a68e", "u_br_name": "violated_agreement_suspend_entitlements", "u_table_name": "u_slc_entitlement", "u_field_name": "u_available_seats", "u_old_value": "250", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "b73ec9e901fd03103e48918ce4a0a69d", "u_br_name": "violation_suspend_entitlements_allocs", "u_table_name": "u_slc_entitlement", "u_field_name": "u_entitlement_status", "u_old_value": "2", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "bb3ec9e901fd03103e48918ce4a0a68f", "u_br_name": "violated_agreement_suspend_entitlements", "u_table_name": "u_slc_entitlement", "u_field_name": "u_last_reconciled", "u_old_value": "", "u_new_value": "2026-06-30 03:34:56", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "bb3ec9e901fd03103e48918ce4a0a69e", "u_br_name": "violation_suspend_entitlements_allocs", "u_table_name": "u_slc_entitlement", "u_field_name": "u_notes", "u_old_value": "Entitlement under review due to agreement reset to Draft on SLA-CASCADE-0001", "u_new_value": "Reset due to agreement returning to Draft on SLA-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "bf3ec9e901fd03103e48918ce4a0a688", "u_br_name": "renew_agreement_update_entitlements", "u_table_name": "u_slc_agreement", "u_field_name": "u_notes", "u_old_value": "Auto-initialized: Draft Per-Seat auto-renew agreement updated. Pending activation.", "u_new_value": "Auto-renewed per seat license on 2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "f33ec9e901fd03103e48918ce4a0a68a", "u_br_name": "renew_agreement_update_entitlements", "u_table_name": "u_slc_entitlement", "u_field_name": "u_expiry_date", "u_old_value": "2026-12-31", "u_new_value": "2026-12-31", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "ff3ec9e901fd03103e48918ce4a0a676", "u_br_name": "auto_audit_on_enterprise_agreement", "u_table_name": "u_slc_audit", "u_field_name": "u_audit_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}, {"sys_id": "ff3ec9e901fd03103e48918ce4a0a683", "u_br_name": "auto_audit_on_enterprise_agreement", "u_table_name": "u_slc_audit", "u_field_name": "u_violations_found", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:34:56"}], "metadata": "{\"domain\": \"software_license_compliance\", \"primary_table\": \"u_slc_agreement\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 37}"} {"tool_name": "insert_slc_agreement", "parameters": "{\"table_name\": \"u_slc_agreement\", \"operation\": \"insert\", \"fields\": {\"u_name\": \"Cascade Per Seat Agreement\", \"u_vendor\": \"@vendor_main.sys_id\", \"u_state\": \"1\", \"u_license_type\": \"1\", \"u_software_product\": \"@software_product_1.sys_id\", \"u_start_date\": \"2024-01-01\", \"u_end_date\": \"2025-12-31\", \"u_total_purchased_seats\": 500, \"u_contract_value\": 75000.0, \"u_currency\": \"EUR\", \"u_renewal_reminder_days\": 60, \"u_auto_renew\": \"true\", \"u_notes\": \"Agreement created for cascade test\", \"u_last_reviewed_date\": \"2023-06-15\"}}", "seed_data": null, "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor\", \"u_notes\": \"Linked to new Per Seat agreement\", \"u_country\": \"United States\", \"u_website\": \"https://cascadetestvendor.example.com\", \"u_onboarding_date\": \"\", \"u_preferred_vendor\": \"true\", \"sys_mod_count\": \"1\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 11:37:08\", \"sys_tags\": \"\", \"u_support_url\": \"\", \"u_vendor_code\": \"CTV-001\", \"sys_id\": \"bd6cd9a901b143103e48918ce4a0a642\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:36:47\", \"u_primary_contact_email\": \"jsmith@cascatetestvendor.example.com\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"John Smith\"}, \"software_product_1\": {\"u_name\": \"Cascade Test App\", \"u_notes\": \"Pre-cascade product\", \"u_version\": \"3.2.1\", \"u_is_approved\": \"true\", \"sys_mod_count\": \"1\", \"u_product_code\": \"CTA-100\", \"u_vendor\": \"bd6cd9a901b143103e48918ce4a0a642\", \"sys_updated_on\": \"2026-06-30 11:37:08\", \"sys_tags\": \"\", \"u_platform\": \"4\", \"u_category\": \"1\", \"u_criticality\": \"3\", \"u_support_end_date\": \"\", \"sys_id\": \"fd6cd9a901b143103e48918ce4a0a64d\", \"u_description\": \"Test product for cascade validation\", \"u_publisher_part_number\": \"\", \"sys_updated_by\": \"admin\", \"u_license_metric\": \"1\", \"sys_created_on\": \"2026-06-30 11:36:47\", \"u_end_of_life_date\": \"\", \"sys_created_by\": \"admin\"}, \"audit_preexist\": {\"u_name\": \"Pre-existing Audit Placeholder\", \"u_number\": \"\", \"u_estimated_penalty\": \"0\", \"u_violations_found\": \"0\", \"u_remediation_due_date\": \"\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 11:36:47\", \"u_findings_summary\": \"\", \"sys_tags\": \"\", \"u_is_external\": \"true\", \"u_scope_description\": \"Placeholder audit for cascade\", \"sys_id\": \"026cd9a901b143103e48918ce4a0a646\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:36:47\", \"u_audit_type\": \"4\", \"u_audit_status\": \"1\", \"sys_created_by\": \"admin\", \"u_initiated_date\": \"\"}}", "schema": "{\"u_slc_agreement\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_state\": {\"type\": \"str\"}, \"u_software_product\": {\"FK\": \"u_slc_software_product\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_total_purchased_seats\": {\"type\": \"int\"}, \"u_license_type\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_renewal_reminder_days\": {\"type\": \"int\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_compliance_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_slc_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_preferred_vendor\": {\"type\": \"bool\"}, \"u_support_url\": {\"type\": \"str\"}, \"u_contract_manager\": {\"FK\": \"sys_user\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_software_product\": {\"u_name\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_version\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_platform\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_approved\": {\"type\": \"bool\"}, \"u_end_of_life_date\": {\"type\": \"str\"}, \"u_publisher_part_number\": {\"type\": \"str\"}, \"u_license_metric\": {\"type\": \"str\"}, \"u_support_end_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_slc_entitlement\": {\"u_number\": {\"type\": \"str\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_total_seats\": {\"type\": \"int\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_consumed_seats\": {\"type\": \"int\"}, \"u_available_seats\": {\"type\": \"int\"}, \"u_entitlement_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_unit_cost\": {\"type\": \"decimal\"}, \"u_over_deployment_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reconciled\": {\"type\": \"str\"}}, \"u_slc_dept_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_used_seats\": {\"type\": \"int\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"sys_user\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_reclaim_requested\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reclaim_date\": {\"type\": \"str\"}}, \"u_slc_department\": {\"u_name\": {\"type\": \"str\"}, \"u_dept_code\": {\"type\": \"str\"}, \"u_dept_head\": {\"FK\": \"sys_user\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_employee_count\": {\"type\": \"int\"}, \"u_annual_sw_budget\": {\"type\": \"decimal\"}, \"u_dept_status\": {\"type\": \"str\"}, \"u_compliance_contact\": {\"FK\": \"sys_user\"}, \"u_parent_department\": {\"FK\": \"u_slc_department\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_audit_date\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}}, \"u_slc_installation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_device\": {\"FK\": \"u_slc_device\"}, \"u_dept_allocation\": {\"FK\": \"u_slc_dept_allocation\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_installed_version\": {\"type\": \"str\"}, \"u_installation_status\": {\"type\": \"str\"}, \"u_installed_by\": {\"FK\": \"sys_user\"}, \"u_last_used_date\": {\"type\": \"str\"}, \"u_usage_hours_monthly\": {\"type\": \"decimal\"}, \"u_is_authorized\": {\"type\": \"bool\"}, \"u_uninstall_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_discovery_source\": {\"type\": \"str\"}, \"u_license_key_used\": {\"type\": \"str\"}}, \"u_slc_device\": {\"u_name\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_device_type\": {\"type\": \"str\"}, \"u_operating_system\": {\"type\": \"str\"}, \"u_os_version\": {\"type\": \"str\"}, \"u_assigned_user\": {\"FK\": \"sys_user\"}, \"u_device_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_last_scan_date\": {\"type\": \"str\"}, \"u_is_virtual\": {\"type\": \"bool\"}, \"u_cpu_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_audit\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_auditor\": {\"FK\": \"sys_user\"}, \"u_violations_found\": {\"type\": \"int\"}, \"u_estimated_penalty\": {\"type\": \"decimal\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_remediation_due_date\": {\"type\": \"str\"}, \"u_is_external\": {\"type\": \"bool\"}}, \"u_slc_audit_agreement\": {\"u_audit\": {\"FK\": \"u_slc_audit\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_seats_audited\": {\"type\": \"int\"}, \"u_seats_in_violation\": {\"type\": \"int\"}, \"u_violation_severity\": {\"type\": \"str\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_remediation_action\": {\"type\": \"str\"}, \"u_reviewer\": {\"FK\": \"sys_user\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_agreed_true_up_cost\": {\"type\": \"decimal\"}}}", "business_rules": [{"name": "init_agreement_defaults_and_vendor", "fires_on_table": "u_slc_agreement", "filter_condition": "u_state=1^u_license_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set default currency on the new agreement\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog(current.getTableName(), 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n // 2. Set default renewal reminder days\n var oldReminder = current.getValue('u_renewal_reminder_days');\n current.setValue('u_renewal_reminder_days', '90');\n _ewmLog(current.getTableName(), 'u_renewal_reminder_days', oldReminder, current.getValue('u_renewal_reminder_days'), '');\n\n // 3. Update the linked vendor to mark as preferred if not already\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var gr = new GlideRecord('u_slc_vendor');\n gr.addQuery('sys_id', vendorRef);\n gr.query();\n if (gr.next()) {\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Linked to new Per Seat agreement');\n _ewmLog('u_slc_vendor', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_active_preferred_provision", "fires_on_table": "u_slc_vendor", "filter_condition": "u_vendor_status=1^u_preferred_vendor=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Compliance Audit (planned) for this vendor's agreements\n var grAudit = new GlideRecord('u_slc_audit');\n grAudit.initialize();\n grAudit.setValue('u_audit_status', '1');\n _ewmLog('u_slc_audit', 'u_audit_status', '', '1', '');\n grAudit.setValue('u_audit_type', '4');\n _ewmLog('u_slc_audit', 'u_audit_type', '', '4', '');\n grAudit.setValue('u_scope_description', 'Spot check triggered by preferred vendor activation: ' + current.getValue('u_name'));\n _ewmLog('u_slc_audit', 'u_scope_description', '', 'Spot check triggered by preferred vendor activation: ' + current.getValue('u_name'), '');\n try {\n var auditId = grAudit.insert();\n if (!auditId) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update software products from this vendor to approved and high criticality\n var grProd = new GlideRecord('u_slc_software_product');\n grProd.addQuery('u_vendor', current.getUniqueValue());\n grProd.query();\n while (grProd.next()) {\n var oldApproved = grProd.getValue('u_is_approved');\n grProd.setValue('u_is_approved', 'true');\n _ewmLog('u_slc_software_product', 'u_is_approved', oldApproved, grProd.getValue('u_is_approved'), '');\n var oldCrit = grProd.getValue('u_criticality');\n grProd.setValue('u_criticality', '3');\n _ewmLog('u_slc_software_product', 'u_criticality', oldCrit, grProd.getValue('u_criticality'), '');\n try {\n var rProd = grProd.update();\n if (!rProd) { _ewmLog('','','','', 'GR update failed: ' + grProd.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Insert a new entitlement record for each agreement linked to this vendor\n var grAgr = new GlideRecord('u_slc_agreement');\n grAgr.addQuery('u_vendor', current.getUniqueValue());\n grAgr.query();\n while (grAgr.next()) {\n var grEnt = new GlideRecord('u_slc_entitlement');\n grEnt.initialize();\n grEnt.setValue('u_agreement', grAgr.getUniqueValue());\n _ewmLog('u_slc_entitlement', 'u_agreement', '', grAgr.getUniqueValue(), '');\n grEnt.setValue('u_entitlement_status', '1');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', '', '1', '');\n grEnt.setValue('u_notes', 'Auto-provisioned upon preferred vendor activation');\n _ewmLog('u_slc_entitlement', 'u_notes', '', 'Auto-provisioned upon preferred vendor activation', '');\n try {\n var rEnt = grEnt.insert();\n if (!rEnt) { _ewmLog('','','','', 'GR insert failed: ' + grEnt.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "ent_insert_update_audit_tracking", "fires_on_table": "u_slc_entitlement", "filter_condition": "u_entitlement_status=1^u_over_deployment_flag=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n // When a new active entitlement is inserted, find the audit record\n // created in the same cascade and update it with compliance details.\n var gr = new GlideRecord('u_slc_audit');\n gr.addQuery('u_audit_status', '1'); // Planned\n gr.orderByDesc('sys_created_on');\n gr.setLimit(1);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_audit_status');\n gr.setValue('u_audit_status', '2');\n _ewmLog('u_slc_audit', 'u_audit_status', oldStatus, gr.getValue('u_audit_status'), '');\n\n var oldViolations = gr.getValue('u_violations_found');\n gr.setValue('u_violations_found', 0);\n _ewmLog('u_slc_audit', 'u_violations_found', oldViolations, gr.getValue('u_violations_found'), '');\n\n var oldScope = gr.getValue('u_scope_description');\n gr.setValue('u_scope_description', 'Auto-initiated review for entitlement ' + current.getValue('u_number'));\n _ewmLog('u_slc_audit', 'u_scope_description', oldScope, gr.getValue('u_scope_description'), '');\n\n var oldPenalty = gr.getValue('u_estimated_penalty');\n gr.setValue('u_estimated_penalty', 0);\n _ewmLog('u_slc_audit', 'u_estimated_penalty', oldPenalty, gr.getValue('u_estimated_penalty'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "audit_in_progress_cascade_actions", "fires_on_table": "u_slc_audit", "filter_condition": "u_audit_statusCHANGESTO2^u_is_externalISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the related agreement to 'Under Review' (state=3)\n var grAgr = new GlideRecord('u_slc_agreement');\n grAgr.addQuery('sys_id', current.getValue('u_number')); // fallback query\n // Query agreements that match scope - use audit_agreement link\n var grLink = new GlideRecord('u_slc_audit_agreement');\n grLink.addQuery('u_audit', current.getUniqueValue());\n grLink.query();\n var agrSysIds = [];\n while (grLink.next()) {\n agrSysIds.push(grLink.getValue('u_agreement'));\n }\n\n if (agrSysIds.length > 0) {\n var grA = new GlideRecord('u_slc_agreement');\n grA.addQuery('sys_id', 'IN', agrSysIds.join(','));\n grA.query();\n while (grA.next()) {\n var oldState = grA.getValue('u_state');\n grA.setValue('u_state', '3');\n _ewmLog('u_slc_agreement', 'u_state', oldState, grA.getValue('u_state'), '');\n var oldReviewed = grA.getValue('u_last_reviewed_date');\n var today = new GlideDateTime().getDate().toString();\n grA.setValue('u_last_reviewed_date', today);\n _ewmLog('u_slc_agreement', 'u_last_reviewed_date', oldReviewed, grA.getValue('u_last_reviewed_date'), '');\n try {\n var r1 = grA.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a department allocation record for audit tracking\n var grDept = new GlideRecord('u_slc_dept_allocation');\n grDept.initialize();\n grDept.setValue('u_allocated_seats', 0);\n _ewmLog('u_slc_dept_allocation', 'u_allocated_seats', '', '0', '');\n grDept.setValue('u_allocation_status', '4');\n _ewmLog('u_slc_dept_allocation', 'u_allocation_status', '', '4', '');\n grDept.setValue('u_notes', 'Auto-created during audit ' + current.getValue('u_number'));\n _ewmLog('u_slc_dept_allocation', 'u_notes', '', grDept.getValue('u_notes'), '');\n try {\n var r2 = grDept.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grDept.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert an audit-agreement link for traceability\n var grAA = new GlideRecord('u_slc_audit_agreement');\n grAA.initialize();\n grAA.setValue('u_audit', current.getUniqueValue());\n _ewmLog('u_slc_audit_agreement', 'u_audit', '', current.getUniqueValue(), '');\n grAA.setValue('u_review_status', '2');\n _ewmLog('u_slc_audit_agreement', 'u_review_status', '', '2', '');\n grAA.setValue('u_notes', 'Link created when audit moved to In Progress');\n _ewmLog('u_slc_audit_agreement', 'u_notes', '', 'Link created when audit moved to In Progress', '');\n try {\n var r3 = grAA.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grAA.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "agr_review_suspend_entitle_alloc", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO3^u_auto_renew=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update entitlements linked to this agreement: suspend and flag\n var ent = new GlideRecord('u_slc_entitlement');\n ent.addQuery('u_agreement', current.getUniqueValue());\n ent.query();\n while (ent.next()) {\n var oldStatus = ent.getValue('u_entitlement_status');\n ent.setValue('u_entitlement_status', '4');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', oldStatus, ent.getValue('u_entitlement_status'), '');\n\n var oldNotes = ent.getValue('u_notes');\n ent.setValue('u_notes', 'Suspended pending compliance review of agreement');\n _ewmLog('u_slc_entitlement', 'u_notes', oldNotes, ent.getValue('u_notes'), '');\n\n var oldFlag = ent.getValue('u_over_deployment_flag');\n ent.setValue('u_over_deployment_flag', 'true');\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', oldFlag, ent.getValue('u_over_deployment_flag'), '');\n\n try {\n var r1 = ent.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + ent.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update dept allocations linked to those entitlements\n var da = new GlideRecord('u_slc_dept_allocation');\n da.addQuery('u_entitlement.u_agreement', current.getUniqueValue());\n da.query();\n while (da.next()) {\n var oldAllocStatus = da.getValue('u_allocation_status');\n da.setValue('u_allocation_status', '4');\n _ewmLog('u_slc_dept_allocation', 'u_allocation_status', oldAllocStatus, da.getValue('u_allocation_status'), '');\n\n var oldDaNotes = da.getValue('u_notes');\n da.setValue('u_notes', 'Pending approval due to agreement under review');\n _ewmLog('u_slc_dept_allocation', 'u_notes', oldDaNotes, da.getValue('u_notes'), '');\n\n try {\n var r2 = da.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + da.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "reclaim_update_entitlement_seats", "fires_on_table": "u_slc_dept_allocation", "filter_condition": "u_allocation_status=2^u_reclaim_requested=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var entitlementRef = current.getValue('u_entitlement');\n if (!entitlementRef) {\n _ewmLog('', '', '', '', 'No entitlement reference found on dept allocation');\n return;\n }\n\n var reclaimedSeats = parseInt(current.getValue('u_allocated_seats'), 10) || 0;\n\n var gr = new GlideRecord('u_slc_entitlement');\n gr.addQuery('sys_id', entitlementRef);\n gr.query();\n if (gr.next()) {\n // 1. Decrease allocated_seats\n var oldAllocated = gr.getValue('u_allocated_seats');\n var newAllocated = Math.max(0, (parseInt(oldAllocated, 10) || 0) - reclaimedSeats);\n gr.setValue('u_allocated_seats', newAllocated);\n _ewmLog('u_slc_entitlement', 'u_allocated_seats', oldAllocated, String(newAllocated), '');\n\n // 2. Increase available_seats\n var oldAvailable = gr.getValue('u_available_seats');\n var newAvailable = (parseInt(oldAvailable, 10) || 0) + reclaimedSeats;\n gr.setValue('u_available_seats', newAvailable);\n _ewmLog('u_slc_entitlement', 'u_available_seats', oldAvailable, String(newAvailable), '');\n\n // 3. Clear over_deployment_flag if available seats now positive\n var oldOverDeploy = gr.getValue('u_over_deployment_flag');\n var consumedSeats = parseInt(gr.getValue('u_consumed_seats'), 10) || 0;\n var totalSeats = parseInt(gr.getValue('u_total_seats'), 10) || 0;\n var newOverDeploy = (consumedSeats > totalSeats) ? 'true' : 'false';\n gr.setValue('u_over_deployment_flag', newOverDeploy);\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', oldOverDeploy, newOverDeploy, '');\n\n // 4. Append reclaim note\n var oldNotes = gr.getValue('u_notes') || '';\n var newNotes = oldNotes + ' Seats reclaimed from dept allocation ' + current.getValue('u_number') + '.';\n gr.setValue('u_notes', newNotes);\n _ewmLog('u_slc_entitlement', 'u_notes', oldNotes, newNotes, '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Entitlement record not found for sys_id: ' + entitlementRef);\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_contract_value", "oldvalue": "", "newvalue": "75000"}, {"tablename": "u_slc_audit", "documentkey": "437cdda901b143103e48918ce4a0a658", "fieldname": "u_is_external", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_name", "oldvalue": "", "newvalue": "Cascade Per Seat Agreement"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_software_product", "oldvalue": "", "newvalue": "fd6cd9a901b143103e48918ce4a0a64d"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_last_reviewed_date", "oldvalue": "", "newvalue": "2023-06-15"}, {"tablename": "u_slc_vendor", "documentkey": "bd6cd9a901b143103e48918ce4a0a642", "fieldname": "u_notes", "oldvalue": "Initial vendor notes", "newvalue": "Linked to new Per Seat agreement"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_slc_audit", "documentkey": "437cdda901b143103e48918ce4a0a658", "fieldname": "u_scope_description", "oldvalue": "", "newvalue": "Spot check triggered by preferred vendor activation: Cascade Test Vendor"}, {"tablename": "u_slc_software_product", "documentkey": "fd6cd9a901b143103e48918ce4a0a64d", "fieldname": "u_is_approved", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_renewal_reminder_days", "oldvalue": "", "newvalue": "90"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_vendor", "oldvalue": "", "newvalue": "bd6cd9a901b143103e48918ce4a0a642"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_start_date", "oldvalue": "", "newvalue": "2024-01-01"}, {"tablename": "u_slc_audit", "documentkey": "437cdda901b143103e48918ce4a0a658", "fieldname": "u_violations_found", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "437cdda901b143103e48918ce4a0a658", "fieldname": "u_audit_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_slc_software_product", "documentkey": "fd6cd9a901b143103e48918ce4a0a64d", "fieldname": "u_criticality", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Agreement created for cascade test"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_auto_renew", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_license_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_audit", "documentkey": "437cdda901b143103e48918ce4a0a658", "fieldname": "u_estimated_penalty", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "437cdda901b143103e48918ce4a0a658", "fieldname": "u_audit_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_end_date", "oldvalue": "", "newvalue": "2025-12-31"}, {"tablename": "u_slc_agreement", "documentkey": "b27cd9a901b143103e48918ce4a0a657", "fieldname": "u_total_purchased_seats", "oldvalue": "", "newvalue": "500"}], "ewm_logs": [{"sys_id": "327cd9a901b143103e48918ce4a0a659", "u_br_name": "init_agreement_defaults_and_vendor", "u_table_name": "u_slc_vendor", "u_field_name": "u_notes", "u_old_value": "Initial vendor notes", "u_new_value": "Linked to new Per Seat agreement", "u_error": "", "sys_created_on": "2026-06-30 11:37:08"}, {"sys_id": "3a7cdda901b143103e48918ce4a0a657", "u_br_name": "vendor_active_preferred_provision", "u_table_name": "u_slc_audit", "u_field_name": "u_scope_description", "u_old_value": "", "u_new_value": "Spot check triggered by preferred vendor activation: Cascade Test Vendor", "u_error": "", "sys_created_on": "2026-06-30 11:37:08"}, {"sys_id": "4f7cdda901b143103e48918ce4a0a658", "u_br_name": "vendor_active_preferred_provision", "u_table_name": "u_slc_software_product", "u_field_name": "u_is_approved", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:37:08"}, {"sys_id": "767cd9a901b143103e48918ce4a0a658", "u_br_name": "init_agreement_defaults_and_vendor", "u_table_name": "u_slc_agreement", "u_field_name": "u_renewal_reminder_days", "u_old_value": "60", "u_new_value": "90", "u_error": "", "sys_created_on": "2026-06-30 11:37:08"}, {"sys_id": "b67cd9a901b143103e48918ce4a0a657", "u_br_name": "init_agreement_defaults_and_vendor", "u_table_name": "u_slc_agreement", "u_field_name": "u_currency", "u_old_value": "EUR", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 11:37:08"}, {"sys_id": "b67cdda901b143103e48918ce4a0a656", "u_br_name": "vendor_active_preferred_provision", "u_table_name": "u_slc_audit", "u_field_name": "u_audit_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:37:08"}, {"sys_id": "c77cdda901b143103e48918ce4a0a659", "u_br_name": "vendor_active_preferred_provision", "u_table_name": "u_slc_software_product", "u_field_name": "u_criticality", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:37:08"}, {"sys_id": "fe7cdda901b143103e48918ce4a0a656", "u_br_name": "vendor_active_preferred_provision", "u_table_name": "u_slc_audit", "u_field_name": "u_audit_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:37:08"}], "metadata": "{\"domain\": \"software_license_compliance\", \"primary_table\": \"u_slc_agreement\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 23}"} {"tool_name": "update_slc_agreement", "parameters": "{\"table_name\": \"u_slc_agreement\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_name\": \"Cascade Trigger Agreement\", \"u_notes\": \"Agreement to be violated for cascade trigger\", \"u_renewal_reminder_days\": \"90\", \"u_number\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"u_software_product\": \"c90d992d01b143103e48918ce4a0a6d4\", \"u_vendor\": \"490d992d01b143103e48918ce4a0a6d1\", \"sys_updated_on\": \"2026-06-30 11:39:49\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"1d0dd92d01b143103e48918ce4a0a608\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2026-12-31\", \"u_last_reviewed_date\": \"\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_start_date\": \"2024-01-01\", \"u_license_type\": \"1\", \"u_total_purchased_seats\": \"100\", \"u_contract_value\": \"250000\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor\", \"u_notes\": \"Vendor for cascade test\", \"u_country\": \"US\", \"u_website\": \"https://cascadevendor.com\", \"u_onboarding_date\": \"\", \"u_preferred_vendor\": \"true\", \"sys_mod_count\": \"0\", \"u_vendor_status\": \"1\", \"sys_updated_on\": \"2026-06-30 11:39:27\", \"sys_tags\": \"\", \"u_support_url\": \"\", \"u_vendor_code\": \"CTV-001\", \"sys_id\": \"490d992d01b143103e48918ce4a0a6d1\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:39:27\", \"u_primary_contact_email\": \"jane.smith@cascadevendor.com\", \"sys_created_by\": \"admin\", \"u_primary_contact_name\": \"Jane Smith\"}, \"software_product_main\": {\"u_name\": \"Cascade Test Suite Pro\", \"u_notes\": \"Primary test product\", \"u_version\": \"12.0\", \"u_is_approved\": \"true\", \"sys_mod_count\": \"0\", \"u_product_code\": \"CTS-PRO-100\", \"u_vendor\": \"490d992d01b143103e48918ce4a0a6d1\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"sys_tags\": \"\", \"u_platform\": \"4\", \"u_category\": \"1\", \"u_criticality\": \"3\", \"u_support_end_date\": \"2029-06-30\", \"sys_id\": \"c90d992d01b143103e48918ce4a0a6d4\", \"u_description\": \"Enterprise productivity suite for cascade testing\", \"u_publisher_part_number\": \"CTS-12-ENT\", \"sys_updated_by\": \"admin\", \"u_license_metric\": \"1\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_end_of_life_date\": \"2030-12-31\", \"sys_created_by\": \"admin\"}, \"department_main\": {\"u_last_audit_date\": \"\", \"u_name\": \"Engineering\", \"u_notes\": \"Primary engineering department\", \"sys_mod_count\": \"0\", \"u_risk_level\": \"2\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"sys_tags\": \"\", \"sys_id\": \"0d0d992d01b143103e48918ce4a0a6b9\", \"sys_updated_by\": \"admin\", \"u_dept_code\": \"ENG-001\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_dept_status\": \"1\", \"u_parent_department\": \"\", \"u_location\": \"Building A Floor 3\", \"u_annual_sw_budget\": \"500000\", \"u_cost_center\": \"CC-5000\", \"u_employee_count\": \"150\", \"sys_created_by\": \"admin\"}, \"device_main\": {\"u_ip_address\": \"10.20.30.42\", \"u_name\": \"ENG-WS-0042\", \"u_notes\": \"Engineering workstation\", \"u_department\": \"0d0d992d01b143103e48918ce4a0a6b9\", \"u_device_type\": \"1\", \"u_is_virtual\": \"false\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"sys_tags\": \"\", \"u_os_version\": \"23H2\", \"u_cpu_count\": \"8\", \"sys_id\": \"c10d992d01b143103e48918ce4a0a6d8\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_location\": \"Building A Floor 3\", \"u_last_scan_date\": \"\", \"u_operating_system\": \"Windows 11\", \"sys_created_by\": \"admin\", \"u_device_status\": \"1\", \"u_serial_number\": \"SN-DEV-88421\"}, \"agreement_seed\": {\"u_name\": \"Cascade Test Agreement Alpha\", \"u_notes\": \"Active per-seat agreement for cascade test\", \"u_renewal_reminder_days\": \"90\", \"u_number\": \"\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"u_software_product\": \"c90d992d01b143103e48918ce4a0a6d4\", \"u_vendor\": \"490d992d01b143103e48918ce4a0a6d1\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"8d0d992d01b143103e48918ce4a0a6a9\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2026-12-31\", \"u_last_reviewed_date\": \"\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_start_date\": \"2024-01-01\", \"u_license_type\": \"1\", \"u_total_purchased_seats\": \"100\", \"u_contract_value\": \"250000\", \"u_currency\": \"USD\", \"sys_created_by\": \"admin\"}, \"entitlement_main\": {\"u_notes\": \"Primary entitlement pool\", \"u_number\": \"\", \"u_effective_date\": \"2024-01-01\", \"u_unit_cost\": \"2500\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"sys_tags\": \"\", \"u_over_deployment_flag\": \"false\", \"u_agreement\": \"8d0d992d01b143103e48918ce4a0a6a9\", \"sys_id\": \"490d992d01b143103e48918ce4a0a6db\", \"sys_updated_by\": \"admin\", \"u_available_seats\": \"50\", \"u_total_seats\": \"100\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_consumed_seats\": \"40\", \"u_entitlement_status\": \"1\", \"u_last_reconciled\": \"\", \"u_expiry_date\": \"2026-12-31\", \"sys_created_by\": \"admin\", \"u_allocated_seats\": \"50\"}, \"dept_alloc_active\": {\"u_notes\": \"Active allocation for engineering\", \"u_department\": \"0d0d992d01b143103e48918ce4a0a6b9\", \"u_number\": \"\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"sys_tags\": \"\", \"u_reclaim_date\": \"\", \"u_allocation_status\": \"1\", \"u_reclaim_requested\": \"false\", \"sys_id\": \"c10d992d01b143103e48918ce4a0a6e2\", \"sys_updated_by\": \"admin\", \"u_used_seats\": \"40\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_entitlement\": \"490d992d01b143103e48918ce4a0a6db\", \"u_allocation_date\": \"2024-02-01\", \"u_expiry_date\": \"2026-12-31\", \"sys_created_by\": \"admin\", \"u_approval_date\": \"\", \"u_allocated_seats\": \"50\", \"u_cost_center_code\": \"CC-5000\"}, \"audit_internal\": {\"u_name\": \"Internal Compliance Audit Q1\", \"u_number\": \"\", \"u_estimated_penalty\": \"0\", \"u_violations_found\": \"0\", \"u_remediation_due_date\": \"\", \"sys_mod_count\": \"0\", \"u_completed_date\": \"\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"u_findings_summary\": \"\", \"sys_tags\": \"\", \"u_is_external\": \"false\", \"u_scope_description\": \"Quarterly internal compliance review\", \"sys_id\": \"d90d992d01b143103e48918ce4a0a6ef\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_audit_type\": \"1\", \"u_audit_status\": \"1\", \"sys_created_by\": \"admin\", \"u_initiated_date\": \"2025-01-15\"}, \"audit_agreement_link_preexist\": {\"u_notes\": \"Pre-existing audit link for internal audit\", \"u_seats_in_violation\": \"0\", \"u_seats_audited\": \"50\", \"sys_mod_count\": \"0\", \"u_agreed_true_up_cost\": \"0\", \"u_violation_severity\": \"1\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"sys_tags\": \"\", \"u_remediation_action\": \"Pending review\", \"u_agreement\": \"8d0d992d01b143103e48918ce4a0a6a9\", \"sys_id\": \"150d992d01b143103e48918ce4a0a6e5\", \"u_audit\": \"d90d992d01b143103e48918ce4a0a6ef\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_review_status\": \"2\", \"u_penalty_amount\": \"0\", \"sys_created_by\": \"admin\", \"u_review_date\": \"\", \"u_evidence_collected\": \"false\"}, \"installation_active\": {\"u_notes\": \"Active installation on engineering workstation\", \"u_number\": \"\", \"u_device\": \"c10d992d01b143103e48918ce4a0a6d8\", \"u_license_key_used\": \"CTSP-XXXX-YYYY-ZZZZ\", \"sys_mod_count\": \"0\", \"u_installation_status\": \"1\", \"sys_updated_on\": \"2026-06-30 11:39:28\", \"sys_tags\": \"\", \"u_is_authorized\": \"true\", \"sys_id\": \"1d0d992d01b143103e48918ce4a0a6f2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:39:28\", \"u_entitlement\": \"490d992d01b143103e48918ce4a0a6db\", \"u_discovery_source\": \"2\", \"u_install_date\": \"2024-03-10\", \"u_dept_allocation\": \"c10d992d01b143103e48918ce4a0a6e2\", \"u_usage_hours_monthly\": \"85.5\", \"sys_created_by\": \"admin\", \"u_installed_version\": \"12.0\", \"u_last_used_date\": \"2025-06-01\", \"u_uninstall_date\": \"\"}}", "schema": "{\"u_slc_agreement\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_state\": {\"type\": \"str\"}, \"u_software_product\": {\"FK\": \"u_slc_software_product\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_total_purchased_seats\": {\"type\": \"int\"}, \"u_license_type\": {\"type\": \"str\"}, \"u_contract_value\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_renewal_reminder_days\": {\"type\": \"int\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_compliance_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_slc_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_primary_contact_name\": {\"type\": \"str\"}, \"u_primary_contact_email\": {\"type\": \"str\"}, \"u_primary_contact_phone\": {\"type\": \"str\"}, \"u_website\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_vendor_status\": {\"type\": \"str\"}, \"u_preferred_vendor\": {\"type\": \"bool\"}, \"u_support_url\": {\"type\": \"str\"}, \"u_contract_manager\": {\"FK\": \"sys_user\"}, \"u_onboarding_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_software_product\": {\"u_name\": {\"type\": \"str\"}, \"u_product_code\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_slc_vendor\"}, \"u_version\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_platform\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_is_approved\": {\"type\": \"bool\"}, \"u_end_of_life_date\": {\"type\": \"str\"}, \"u_publisher_part_number\": {\"type\": \"str\"}, \"u_license_metric\": {\"type\": \"str\"}, \"u_support_end_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_criticality\": {\"type\": \"str\"}}, \"u_slc_entitlement\": {\"u_number\": {\"type\": \"str\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_total_seats\": {\"type\": \"int\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_consumed_seats\": {\"type\": \"int\"}, \"u_available_seats\": {\"type\": \"int\"}, \"u_entitlement_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_unit_cost\": {\"type\": \"decimal\"}, \"u_over_deployment_flag\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reconciled\": {\"type\": \"str\"}}, \"u_slc_dept_allocation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_allocated_seats\": {\"type\": \"int\"}, \"u_used_seats\": {\"type\": \"int\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_allocation_status\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"sys_user\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_reclaim_requested\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_reclaim_date\": {\"type\": \"str\"}}, \"u_slc_department\": {\"u_name\": {\"type\": \"str\"}, \"u_dept_code\": {\"type\": \"str\"}, \"u_dept_head\": {\"FK\": \"sys_user\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_employee_count\": {\"type\": \"int\"}, \"u_annual_sw_budget\": {\"type\": \"decimal\"}, \"u_dept_status\": {\"type\": \"str\"}, \"u_compliance_contact\": {\"FK\": \"sys_user\"}, \"u_parent_department\": {\"FK\": \"u_slc_department\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_audit_date\": {\"type\": \"str\"}, \"u_risk_level\": {\"type\": \"str\"}}, \"u_slc_installation\": {\"u_number\": {\"type\": \"str\"}, \"u_entitlement\": {\"FK\": \"u_slc_entitlement\"}, \"u_device\": {\"FK\": \"u_slc_device\"}, \"u_dept_allocation\": {\"FK\": \"u_slc_dept_allocation\"}, \"u_install_date\": {\"type\": \"str\"}, \"u_installed_version\": {\"type\": \"str\"}, \"u_installation_status\": {\"type\": \"str\"}, \"u_installed_by\": {\"FK\": \"sys_user\"}, \"u_last_used_date\": {\"type\": \"str\"}, \"u_usage_hours_monthly\": {\"type\": \"decimal\"}, \"u_is_authorized\": {\"type\": \"bool\"}, \"u_uninstall_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_discovery_source\": {\"type\": \"str\"}, \"u_license_key_used\": {\"type\": \"str\"}}, \"u_slc_device\": {\"u_name\": {\"type\": \"str\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_slc_department\"}, \"u_device_type\": {\"type\": \"str\"}, \"u_operating_system\": {\"type\": \"str\"}, \"u_os_version\": {\"type\": \"str\"}, \"u_assigned_user\": {\"FK\": \"sys_user\"}, \"u_device_status\": {\"type\": \"str\"}, \"u_location\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}, \"u_last_scan_date\": {\"type\": \"str\"}, \"u_is_virtual\": {\"type\": \"bool\"}, \"u_cpu_count\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_slc_audit\": {\"u_number\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_initiated_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_auditor\": {\"FK\": \"sys_user\"}, \"u_violations_found\": {\"type\": \"int\"}, \"u_estimated_penalty\": {\"type\": \"decimal\"}, \"u_scope_description\": {\"type\": \"str\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_remediation_due_date\": {\"type\": \"str\"}, \"u_is_external\": {\"type\": \"bool\"}}, \"u_slc_audit_agreement\": {\"u_audit\": {\"FK\": \"u_slc_audit\"}, \"u_agreement\": {\"FK\": \"u_slc_agreement\"}, \"u_review_status\": {\"type\": \"str\"}, \"u_seats_audited\": {\"type\": \"int\"}, \"u_seats_in_violation\": {\"type\": \"int\"}, \"u_violation_severity\": {\"type\": \"str\"}, \"u_penalty_amount\": {\"type\": \"decimal\"}, \"u_remediation_action\": {\"type\": \"str\"}, \"u_reviewer\": {\"FK\": \"sys_user\"}, \"u_review_date\": {\"type\": \"str\"}, \"u_evidence_collected\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_agreed_true_up_cost\": {\"type\": \"decimal\"}}}", "business_rules": [{"name": "violated_agreement_suspend_entitle", "fires_on_table": "u_slc_agreement", "filter_condition": "u_stateCHANGESTO4^u_license_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Suspend all linked entitlements for this violated agreement\n var grEnt = new GlideRecord('u_slc_entitlement');\n grEnt.addQuery('u_agreement', current.getUniqueValue());\n grEnt.query();\n while (grEnt.next()) {\n var oldStatus = grEnt.getValue('u_entitlement_status');\n grEnt.setValue('u_entitlement_status', '4');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', oldStatus, grEnt.getValue('u_entitlement_status'), '');\n\n var oldFlag = grEnt.getValue('u_over_deployment_flag');\n grEnt.setValue('u_over_deployment_flag', 'true');\n _ewmLog('u_slc_entitlement', 'u_over_deployment_flag', oldFlag, grEnt.getValue('u_over_deployment_flag'), '');\n\n var oldNotes = grEnt.getValue('u_notes');\n grEnt.setValue('u_notes', 'Suspended due to agreement violation on ' + current.getValue('u_number'));\n _ewmLog('u_slc_entitlement', 'u_notes', oldNotes, grEnt.getValue('u_notes'), '');\n\n try {\n var r = grEnt.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed on u_slc_entitlement: ' + grEnt.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Create a spot-check compliance audit for this violated agreement\n var grAudit = new GlideRecord('u_slc_audit');\n grAudit.initialize();\n grAudit.setValue('u_audit_status', '1');\n _ewmLog('u_slc_audit', 'u_audit_status', '', '1', '');\n\n grAudit.setValue('u_audit_type', '4');\n _ewmLog('u_slc_audit', 'u_audit_type', '', '4', '');\n\n var today = new GlideDateTime().getDate().toString();\n grAudit.setValue('u_initiated_date', today);\n _ewmLog('u_slc_audit', 'u_initiated_date', '', today, '');\n\n grAudit.setValue('u_scope_description', 'Auto-generated spot check for violated agreement ' + current.getValue('u_number'));\n _ewmLog('u_slc_audit', 'u_scope_description', '', grAudit.getValue('u_scope_description'), '');\n\n grAudit.setValue('u_violations_found', '0');\n _ewmLog('u_slc_audit', 'u_violations_found', '', '0', '');\n\n grAudit.setValue('u_is_external', 'false');\n _ewmLog('u_slc_audit', 'u_is_external', '', 'false', '');\n\n try {\n var auditSysId = grAudit.insert();\n if (!auditSysId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_slc_audit: ' + grAudit.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "suspend_ent_expire_alloc_flag_audit", "fires_on_table": "u_slc_entitlement", "filter_condition": "u_entitlement_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all active department allocations under this entitlement to Expired\n var grAlloc = new GlideRecord('u_slc_dept_allocation');\n grAlloc.addQuery('u_entitlement', current.getUniqueValue());\n grAlloc.addQuery('u_allocation_status', '1');\n grAlloc.query();\n while (grAlloc.next()) {\n var oldStatus = grAlloc.getValue('u_allocation_status');\n grAlloc.setValue('u_allocation_status', '3');\n _ewmLog('u_slc_dept_allocation', 'u_allocation_status', oldStatus, grAlloc.getValue('u_allocation_status'), '');\n\n var oldNotes = grAlloc.getValue('u_notes');\n grAlloc.setValue('u_notes', 'Auto-expired due to entitlement suspension');\n _ewmLog('u_slc_dept_allocation', 'u_notes', oldNotes, grAlloc.getValue('u_notes'), '');\n\n try {\n var r1 = grAlloc.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grAlloc.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit_agreement link record to flag this entitlement's agreement for review\n var grAuditAg = new GlideRecord('u_slc_audit_agreement');\n grAuditAg.initialize();\n grAuditAg.setValue('u_agreement', current.getValue('u_agreement'));\n _ewmLog('u_slc_audit_agreement', 'u_agreement', '', current.getValue('u_agreement'), '');\n\n grAuditAg.setValue('u_review_status', '1');\n _ewmLog('u_slc_audit_agreement', 'u_review_status', '', '1', '');\n\n try {\n var r2 = grAuditAg.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAuditAg.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "audit_link_init_audit_progress", "fires_on_table": "u_slc_audit_agreement", "filter_condition": "u_review_status=1^u_violation_severity=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var auditSysId = current.getValue('u_audit');\n if (!auditSysId) {\n _ewmLog('', '', '', '', 'No u_audit reference found on audit_agreement record');\n return;\n }\n\n var gr = new GlideRecord('u_slc_audit');\n gr.addQuery('sys_id', auditSysId);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_audit_status');\n gr.setValue('u_audit_status', '2');\n _ewmLog('u_slc_audit', 'u_audit_status', oldStatus, gr.getValue('u_audit_status'), '');\n\n var oldScope = gr.getValue('u_scope_description');\n gr.setValue('u_scope_description', 'Auto-expanded scope: agreement link added for review');\n _ewmLog('u_slc_audit', 'u_scope_description', oldScope, gr.getValue('u_scope_description'), '');\n\n var oldViolations = gr.getValue('u_violations_found');\n gr.setValue('u_violations_found', '0');\n _ewmLog('u_slc_audit', 'u_violations_found', oldViolations, gr.getValue('u_violations_found'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Audit record not found for sys_id: ' + auditSysId);\n }\n\n})(current, previous);"}, {"name": "audit_progress_freeze_alloc_installs", "fires_on_table": "u_slc_audit", "filter_condition": "u_audit_statusCHANGESTO2^u_audit_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When an internal audit moves to In Progress, freeze related dept allocations\n // and mark related installations as pending removal for audit scope.\n\n // Step 1: Find audit_agreement links for this audit to get entitlement refs\n var aaGr = new GlideRecord('u_slc_audit_agreement');\n aaGr.addQuery('u_audit', current.getUniqueValue());\n aaGr.query();\n\n var agreementIds = [];\n while (aaGr.next()) {\n var agId = aaGr.getValue('u_agreement');\n if (agId) {\n agreementIds.push(agId);\n }\n }\n\n if (agreementIds.length === 0) {\n return;\n }\n\n // Step 2: Get entitlements for those agreements\n var entGr = new GlideRecord('u_slc_entitlement');\n entGr.addQuery('u_agreement', 'IN', agreementIds.join(','));\n entGr.query();\n\n var entitlementIds = [];\n while (entGr.next()) {\n entitlementIds.push(entGr.getUniqueValue());\n }\n\n if (entitlementIds.length === 0) {\n return;\n }\n\n // Step 3: Update dept allocations - set status to Pending Approval and add audit note\n var daGr = new GlideRecord('u_slc_dept_allocation');\n daGr.addQuery('u_entitlement', 'IN', entitlementIds.join(','));\n daGr.addQuery('u_allocation_status', '1');\n daGr.query();\n while (daGr.next()) {\n var oldStatus = daGr.getValue('u_allocation_status');\n daGr.setValue('u_allocation_status', '4');\n _ewmLog('u_slc_dept_allocation', 'u_allocation_status', oldStatus, daGr.getValue('u_allocation_status'), '');\n\n var oldNotes = daGr.getValue('u_notes');\n daGr.setValue('u_notes', 'Frozen pending internal compliance audit');\n _ewmLog('u_slc_dept_allocation', 'u_notes', oldNotes, daGr.getValue('u_notes'), '');\n\n try {\n var r1 = daGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + daGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // Step 4: Update installations - mark as Pending Removal and flag unauthorized\n var instGr = new GlideRecord('u_slc_installation');\n instGr.addQuery('u_entitlement', 'IN', entitlementIds.join(','));\n instGr.addQuery('u_installation_status', '1');\n instGr.query();\n while (instGr.next()) {\n var oldInstStatus = instGr.getValue('u_installation_status');\n instGr.setValue('u_installation_status', '4');\n _ewmLog('u_slc_installation', 'u_installation_status', oldInstStatus, instGr.getValue('u_installation_status'), '');\n\n var oldAuth = instGr.getValue('u_is_authorized');\n instGr.setValue('u_is_authorized', 'false');\n _ewmLog('u_slc_installation', 'u_is_authorized', oldAuth, instGr.getValue('u_is_authorized'), '');\n\n try {\n var r2 = instGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + instGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "install_pending_removal_spawn_agmt", "fires_on_table": "u_slc_installation", "filter_condition": "u_installation_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_slc_agreement');\n gr.initialize();\n\n var old1 = '';\n gr.setValue('u_state', '1');\n _ewmLog('u_slc_agreement', 'u_state', old1, gr.getValue('u_state'), '');\n\n var old2 = '';\n gr.setValue('u_license_type', '1');\n _ewmLog('u_slc_agreement', 'u_license_type', old2, gr.getValue('u_license_type'), '');\n\n var old3 = '';\n gr.setValue('u_total_purchased_seats', '0');\n _ewmLog('u_slc_agreement', 'u_total_purchased_seats', old3, gr.getValue('u_total_purchased_seats'), '');\n\n var old4 = '';\n gr.setValue('u_contract_value', '0');\n _ewmLog('u_slc_agreement', 'u_contract_value', old4, gr.getValue('u_contract_value'), '');\n\n var old5 = '';\n gr.setValue('u_auto_renew', 'false');\n _ewmLog('u_slc_agreement', 'u_auto_renew', old5, gr.getValue('u_auto_renew'), '');\n\n var old6 = '';\n gr.setValue('u_notes', 'Auto-created from pending removal of installation ' + current.getValue('u_number'));\n _ewmLog('u_slc_agreement', 'u_notes', old6, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "after_ins_agr_create_entitlement", "fires_on_table": "u_slc_agreement", "filter_condition": "u_state=1^u_license_type=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_slc_entitlement');\n gr.initialize();\n\n gr.setValue('u_agreement', current.getUniqueValue());\n _ewmLog('u_slc_entitlement', 'u_agreement', '', current.getUniqueValue(), '');\n\n var seats = current.getValue('u_total_purchased_seats') || '0';\n var old1 = gr.getValue('u_total_seats');\n gr.setValue('u_total_seats', seats);\n _ewmLog('u_slc_entitlement', 'u_total_seats', old1 || '', seats, '');\n\n var old2 = gr.getValue('u_available_seats');\n gr.setValue('u_available_seats', seats);\n _ewmLog('u_slc_entitlement', 'u_available_seats', old2 || '', seats, '');\n\n var old3 = gr.getValue('u_entitlement_status');\n gr.setValue('u_entitlement_status', '1');\n _ewmLog('u_slc_entitlement', 'u_entitlement_status', old3 || '', '1', '');\n\n var old4 = gr.getValue('u_allocated_seats');\n gr.setValue('u_allocated_seats', '0');\n _ewmLog('u_slc_entitlement', 'u_allocated_seats', old4 || '', '0', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "init_dept_alloc_on_entitlement_insert", "fires_on_table": "u_slc_entitlement", "filter_condition": "u_entitlement_status=1^u_total_seats>0", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n var gr = new GlideRecord('u_slc_dept_allocation');\n gr.initialize();\n gr.setValue('u_entitlement', current.getUniqueValue());\n _ewmLog('u_slc_dept_allocation', 'u_entitlement', '', current.getUniqueValue(), '');\n\n var seats = parseInt(current.getValue('u_total_seats'), 10) || 0;\n gr.setValue('u_allocated_seats', String(seats));\n _ewmLog('u_slc_dept_allocation', 'u_allocated_seats', '', String(seats), '');\n\n gr.setValue('u_used_seats', '0');\n _ewmLog('u_slc_dept_allocation', 'u_used_seats', '', '0', '');\n\n gr.setValue('u_allocation_status', '4');\n _ewmLog('u_slc_dept_allocation', 'u_allocation_status', '', '4', '');\n\n var today = new GlideDate();\n today.setValue('javascript:gs.nowDate()');\n var todayStr = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n gr.setValue('u_allocation_date', todayStr);\n _ewmLog('u_slc_dept_allocation', 'u_allocation_date', '', todayStr, '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n})(current, previous);"}], "audits": [{"tablename": "u_slc_agreement", "documentkey": "1d0dd92d01b143103e48918ce4a0a608", "fieldname": "u_state", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_slc_audit", "documentkey": "1e1d992d01b143103e48918ce4a0a6fa", "fieldname": "u_scope_description", "oldvalue": "", "newvalue": "Auto-generated spot check for violated agreement null"}, {"tablename": "u_slc_audit", "documentkey": "1e1d992d01b143103e48918ce4a0a6fa", "fieldname": "u_violations_found", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "1e1d992d01b143103e48918ce4a0a6fa", "fieldname": "u_audit_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_slc_audit", "documentkey": "1e1d992d01b143103e48918ce4a0a6fa", "fieldname": "u_estimated_penalty", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "1e1d992d01b143103e48918ce4a0a6fa", "fieldname": "u_audit_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_slc_audit", "documentkey": "1e1d992d01b143103e48918ce4a0a6fa", "fieldname": "u_is_external", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_slc_audit", "documentkey": "1e1d992d01b143103e48918ce4a0a6fa", "fieldname": "u_initiated_date", "oldvalue": "", "newvalue": "2026-06-30"}], "ewm_logs": [{"sys_id": "1a1d992d01b143103e48918ce4a0a6f8", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_initiated_date", "u_old_value": "", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:39:49"}, {"sys_id": "521d992d01b143103e48918ce4a0a6f9", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_scope_description", "u_old_value": "", "u_new_value": "Auto-generated spot check for violated agreement null", "u_error": "", "sys_created_on": "2026-06-30 11:39:49"}, {"sys_id": "961d992d01b143103e48918ce4a0a6f7", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_audit_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:39:49"}, {"sys_id": "9a1d992d01b143103e48918ce4a0a6f9", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_violations_found", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:39:49"}, {"sys_id": "d21d992d01b143103e48918ce4a0a6fa", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_is_external", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:39:49"}, {"sys_id": "de1d992d01b143103e48918ce4a0a6f7", "u_br_name": "violated_agreement_suspend_entitle", "u_table_name": "u_slc_audit", "u_field_name": "u_audit_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:39:49"}], "metadata": "{\"domain\": \"software_license_compliance\", \"primary_table\": \"u_slc_agreement\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 1, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 8}"} {"tool_name": "insert_mvm_move_request", "parameters": "{\"table_name\": \"u_mvm_move_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"MR0001001\", \"u_destination_space\": \"@dest_space.sys_id\", \"u_requested_by\": \"@employee_requester.sys_id\", \"u_state\": \"2\", \"u_short_description\": \"Relocate engineering pod to 3rd floor east wing\", \"u_justification\": \"Team expansion requires larger open desk area with better collaboration space\", \"u_employee_count\": 5, \"u_priority\": \"1\", \"u_requested_move_date\": \"2025-02-15\", \"u_approval_notes\": \"\", \"u_cancellation_reason\": \"\"}}", "seed_data": null, "supporting_data": "{\"building_main\": {\"u_name\": \"Headquarters Tower\", \"u_country\": \"US\", \"u_parking_available\": \"true\", \"u_emergency_phone\": \"512-555-0100\", \"u_max_occupancy\": \"500\", \"u_city\": \"Austin\", \"u_address\": \"100 Main Street\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:01:07\", \"sys_tags\": \"\", \"sys_id\": \"208689a101bd03103e48918ce4a0a645\", \"u_building_status\": \"1\", \"u_total_floors\": \"10\", \"sys_updated_by\": \"admin\", \"u_year_built\": \"2015\", \"sys_created_on\": \"2026-06-30 10:01:07\", \"u_facilities_manager\": \"\", \"sys_created_by\": \"admin\"}, \"floor_3rd\": {\"u_managed_by\": \"\", \"u_name\": \"3rd Floor - East Wing\", \"u_notes\": \"Pending move: MR0001001 (5 employees)\", \"u_emergency_contact\": \"512-555-0103\", \"sys_mod_count\": \"1\", \"u_floor_status\": \"1\", \"u_last_renovation_date\": \"2026-06-30\", \"sys_updated_on\": \"2026-06-30 10:01:28\", \"sys_tags\": \"\", \"sys_id\": \"688689a101bd03103e48918ce4a0a634\", \"u_building\": \"208689a101bd03103e48918ce4a0a645\", \"sys_updated_by\": \"admin\", \"u_floor_number\": \"3\", \"sys_created_on\": \"2026-06-30 10:01:07\", \"u_is_accessible\": \"true\", \"u_current_occupancy\": \"47\", \"u_floor_plan_url\": \"https://facilities.example.com/floors/3e\", \"u_total_capacity\": \"80\", \"sys_created_by\": \"admin\"}, \"dept_engineering\": {\"u_name\": \"Software Engineering\", \"u_notes\": \"Core engineering team\", \"u_primary_building\": \"208689a101bd03103e48918ce4a0a645\", \"u_space_policy\": \"1\", \"u_head_of_department\": \"\", \"u_department_status\": \"1\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:01:08\", \"sys_tags\": \"\", \"u_space_budget\": \"25000\", \"u_department_code\": \"ENG-200\", \"u_established_date\": \"2018-01-15\", \"sys_id\": \"648689a101bd03103e48918ce4a0a648\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:01:08\", \"u_headcount\": \"45\", \"sys_created_by\": \"admin\", \"u_cost_center_code\": \"CC-ENG-200\"}, \"employee_requester\": {\"u_notes\": \"\", \"u_department\": \"648689a101bd03103e48918ce4a0a648\", \"u_work_schedule\": \"1\", \"u_employment_status\": \"1\", \"u_email\": \"jordan.rivera@example.com\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-10042\", \"sys_updated_on\": \"2026-06-30 10:01:08\", \"u_preferred_location\": \"208689a101bd03103e48918ce4a0a645\", \"sys_tags\": \"\", \"u_accessibility_needs\": \"\", \"sys_id\": \"6c8689a101bd03103e48918ce4a0a650\", \"sys_updated_by\": \"admin\", \"u_phone\": \"512-555-0142\", \"sys_created_on\": \"2026-06-30 10:01:08\", \"u_hire_date\": \"2020-03-10\", \"u_manager\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Software Engineer\", \"u_full_name\": \"Jordan Rivera\"}, \"dest_space\": {\"u_name\": \"Room 3E-210\", \"u_notes\": \"High-priority move request MR0001001 targeting this space\", \"u_floor\": \"688689a101bd03103e48918ce4a0a634\", \"sys_mod_count\": \"2\", \"u_has_window\": \"true\", \"sys_updated_on\": \"2026-06-30 10:01:28\", \"sys_tags\": \"\", \"u_last_inspected\": \"2024-11-01\", \"u_capacity\": \"8\", \"u_cost_per_month\": \"1200\", \"u_amenities\": \"Standing desks, dual monitors\", \"sys_id\": \"a88689a101bd03103e48918ce4a0a64b\", \"u_assigned_department\": \"648689a101bd03103e48918ce4a0a648\", \"u_availability_status\": \"3\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:01:08\", \"u_square_footage\": \"450\", \"sys_created_by\": \"admin\", \"u_space_type\": \"1\"}}", "schema": "{\"u_mvm_move_request\": {\"u_number\": {\"type\": \"str\"}, \"u_destination_space\": {\"FK\": \"u_mvm_space\"}, \"u_requested_by\": {\"FK\": \"u_mvm_employee\"}, \"u_state\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_employee_count\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_move_date\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"u_mvm_employee\"}, \"u_approval_notes\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}}, \"u_mvm_space\": {\"u_name\": {\"type\": \"str\"}, \"u_floor\": {\"FK\": \"u_mvm_building_floor\"}, \"u_space_type\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_square_footage\": {\"type\": \"decimal\"}, \"u_has_window\": {\"type\": \"bool\"}, \"u_amenities\": {\"type\": \"str\"}, \"u_cost_per_month\": {\"type\": \"decimal\"}, \"u_last_inspected\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_assigned_department\": {\"FK\": \"u_mvm_department\"}}, \"u_mvm_building_floor\": {\"u_name\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_mvm_building\"}, \"u_floor_number\": {\"type\": \"int\"}, \"u_total_capacity\": {\"type\": \"int\"}, \"u_current_occupancy\": {\"type\": \"int\"}, \"u_floor_plan_url\": {\"type\": \"str\"}, \"u_emergency_contact\": {\"type\": \"str\"}, \"u_is_accessible\": {\"type\": \"bool\"}, \"u_floor_status\": {\"type\": \"str\"}, \"u_managed_by\": {\"FK\": \"u_mvm_employee\"}, \"u_last_renovation_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_mvm_building\": {\"u_name\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_total_floors\": {\"type\": \"int\"}, \"u_building_status\": {\"type\": \"str\"}, \"u_year_built\": {\"type\": \"int\"}, \"u_facilities_manager\": {\"FK\": \"u_mvm_employee\"}, \"u_emergency_phone\": {\"type\": \"str\"}, \"u_parking_available\": {\"type\": \"bool\"}, \"u_max_occupancy\": {\"type\": \"int\"}}, \"u_mvm_employee\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_mvm_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_work_schedule\": {\"type\": \"str\"}, \"u_accessibility_needs\": {\"type\": \"str\"}, \"u_preferred_location\": {\"FK\": \"u_mvm_building\"}, \"u_manager\": {\"FK\": \"u_mvm_employee\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_mvm_employee_assignment\": {\"u_employee\": {\"FK\": \"u_mvm_employee\"}, \"u_space\": {\"FK\": \"u_mvm_space\"}, \"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_assignment_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_is_primary\": {\"type\": \"bool\"}, \"u_assigned_by\": {\"FK\": \"u_mvm_employee\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_verified\": {\"type\": \"str\"}}, \"u_mvm_move_task\": {\"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_task_number\": {\"type\": \"str\"}, \"u_task_type\": {\"FK\": \"u_mvm_task_type\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_task_status\": {\"type\": \"str\"}, \"u_assigned_to\": {\"FK\": \"u_mvm_employee\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_estimated_hours\": {\"type\": \"decimal\"}, \"u_actual_hours\": {\"type\": \"decimal\"}, \"u_priority\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_requires_vendor\": {\"type\": \"bool\"}}, \"u_mvm_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_head_of_department\": {\"FK\": \"u_mvm_employee\"}, \"u_headcount\": {\"type\": \"int\"}, \"u_space_budget\": {\"type\": \"decimal\"}, \"u_primary_building\": {\"FK\": \"u_mvm_building\"}, \"u_department_status\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_space_policy\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_established_date\": {\"type\": \"str\"}}, \"u_mvm_task_type\": {\"u_name\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_default_duration_hours\": {\"type\": \"decimal\"}, \"u_requires_specialist\": {\"type\": \"bool\"}, \"u_default_assigned_team\": {\"type\": \"str\"}, \"u_sla_hours\": {\"type\": \"int\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_vendor_required\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_sequence_order\": {\"type\": \"int\"}}, \"u_mvm_space_reservation\": {\"u_space\": {\"FK\": \"u_mvm_space\"}, \"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_reserved_by\": {\"FK\": \"u_mvm_employee\"}, \"u_reservation_status\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_reservation_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_confirmed_on\": {\"type\": \"str\"}, \"u_cancelled_on\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_headcount_reserved\": {\"type\": \"int\"}}, \"u_mvm_move_audit_log\": {\"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_performed_by\": {\"FK\": \"u_mvm_employee\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}}}", "business_rules": [{"name": "after_insert_high_pri_submitted_move", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_state=2^u_priority=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Reserve the destination space for this high-priority submitted move request\n var destSpaceSysId = current.getValue('u_destination_space');\n var moveReqSysId = current.getUniqueValue();\n var requestedBy = current.getValue('u_requested_by');\n var empCount = current.getValue('u_employee_count');\n\n if (destSpaceSysId) {\n // Update the destination space availability to Reserved\n var spGr = new GlideRecord('u_mvm_space');\n spGr.addQuery('sys_id', destSpaceSysId);\n spGr.query();\n if (spGr.next()) {\n var oldAvail = spGr.getValue('u_availability_status');\n spGr.setValue('u_availability_status', '3');\n _ewmLog('u_mvm_space', 'u_availability_status', oldAvail, spGr.getValue('u_availability_status'), '');\n\n var oldNotes = spGr.getValue('u_notes');\n spGr.setValue('u_notes', 'Reserved for move request ' + current.getValue('u_number'));\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, spGr.getValue('u_notes'), '');\n\n try {\n var rSp = spGr.update();\n if (!rSp) { _ewmLog('','','','', 'GR update failed: ' + spGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Create an audit log entry recording the initial creation in Submitted state\n var alGr = new GlideRecord('u_mvm_move_audit_log');\n alGr.initialize();\n alGr.setValue('u_move_request', moveReqSysId);\n _ewmLog('u_mvm_move_audit_log', 'u_move_request', '', moveReqSysId, '');\n\n alGr.setValue('u_performed_by', requestedBy || '');\n _ewmLog('u_mvm_move_audit_log', 'u_performed_by', '', requestedBy || '', '');\n\n alGr.setValue('u_event_type', '1');\n _ewmLog('u_mvm_move_audit_log', 'u_event_type', '', '1', '');\n\n alGr.setValue('u_previous_state', '');\n _ewmLog('u_mvm_move_audit_log', 'u_previous_state', '', '', '');\n\n alGr.setValue('u_new_state', 'Submitted');\n _ewmLog('u_mvm_move_audit_log', 'u_new_state', '', 'Submitted', '');\n\n var nowDT = new GlideDateTime().getDisplayValue();\n alGr.setValue('u_event_datetime', nowDT);\n _ewmLog('u_mvm_move_audit_log', 'u_event_datetime', '', nowDT, '');\n\n alGr.setValue('u_comments', 'High priority move request created in Submitted state');\n _ewmLog('u_mvm_move_audit_log', 'u_comments', '', 'High priority move request created in Submitted state', '');\n\n try {\n var rAl = alGr.insert();\n if (!rAl) { _ewmLog('','','','', 'GR insert failed: ' + alGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "after_ins_reserve_and_create_task", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_state=2^u_destination_spaceISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Create a space reservation (Move Hold) for the destination space\n var grRes = new GlideRecord('u_mvm_space_reservation');\n grRes.initialize();\n grRes.setValue('u_space', current.getValue('u_destination_space'));\n grRes.setValue('u_move_request', current.getUniqueValue());\n grRes.setValue('u_reserved_by', current.getValue('u_requested_by'));\n\n grRes.setValue('u_reservation_status', '1');\n _ewmLog('u_mvm_space_reservation', 'u_reservation_status', '', '1', '');\n\n grRes.setValue('u_reservation_type', '1');\n _ewmLog('u_mvm_space_reservation', 'u_reservation_type', '', '1', '');\n\n grRes.setValue('u_headcount_reserved', current.getValue('u_employee_count'));\n grRes.setValue('u_notes', 'Auto-reserved on high-priority submitted move request ' + current.getValue('u_number'));\n\n try {\n var rRes = grRes.insert();\n if (!rRes) {\n _ewmLog('', '', '', '', 'GR insert failed on u_mvm_space_reservation: ' + grRes.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Create an initial IT setup move task\n var grTask = new GlideRecord('u_mvm_move_task');\n grTask.initialize();\n grTask.setValue('u_move_request', current.getUniqueValue());\n grTask.setValue('u_short_description', 'IT setup for move request ' + current.getValue('u_number'));\n grTask.setValue('u_priority', '1');\n grTask.setValue('u_requires_vendor', 'false');\n grTask.setValue('u_estimated_hours', '2');\n\n grTask.setValue('u_task_status', '1');\n _ewmLog('u_mvm_move_task', 'u_task_status', '', '1', '');\n\n try {\n var rTask = grTask.insert();\n if (!rTask) {\n _ewmLog('', '', '', '', 'GR insert failed on u_mvm_move_task: ' + grTask.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "after_ins_high_pri_submitted_setup", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_state=2^u_priority=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Create a pending employee assignment for the requested move ---\n var grAssign = new GlideRecord('u_mvm_employee_assignment');\n grAssign.initialize();\n grAssign.setValue('u_employee', current.getValue('u_requested_by'));\n grAssign.setValue('u_space', current.getValue('u_destination_space'));\n grAssign.setValue('u_move_request', current.getUniqueValue());\n grAssign.setValue('u_assignment_status', '2'); // Pending\n grAssign.setValue('u_assignment_type', '1'); // Permanent\n grAssign.setValue('u_is_primary', 'true');\n grAssign.setValue('u_start_date', current.getValue('u_requested_move_date'));\n grAssign.setValue('u_notes', 'Auto-created for high-priority submitted move request');\n _ewmLog('u_mvm_employee_assignment', 'u_assignment_status', '', '2', '');\n _ewmLog('u_mvm_employee_assignment', 'u_assignment_type', '', '1', '');\n _ewmLog('u_mvm_employee_assignment', 'u_is_primary', '', 'true', '');\n _ewmLog('u_mvm_employee_assignment', 'u_start_date', '', current.getValue('u_requested_move_date'), '');\n _ewmLog('u_mvm_employee_assignment', 'u_notes', '', 'Auto-created for high-priority submitted move request', '');\n try {\n var rAssign = grAssign.insert();\n if (!rAssign) { _ewmLog('','','','', 'GR insert failed: ' + grAssign.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 2. Update the destination space notes to flag the incoming move ---\n var destSpaceSysId = current.getValue('u_destination_space');\n if (destSpaceSysId) {\n var grSpace = new GlideRecord('u_mvm_space');\n grSpace.addQuery('sys_id', destSpaceSysId);\n grSpace.query();\n if (grSpace.next()) {\n var oldNotes = grSpace.getValue('u_notes');\n var newNotes = 'High-priority move request ' + current.getValue('u_number') + ' targeting this space';\n grSpace.setValue('u_notes', newNotes);\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, newNotes, '');\n try {\n var rSpace = grSpace.update();\n if (!rSpace) { _ewmLog('','','','', 'GR update failed: ' + grSpace.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // --- 3. Insert an audit log entry recording the submission event ---\n var grAudit = new GlideRecord('u_mvm_move_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_move_request', current.getUniqueValue());\n grAudit.setValue('u_performed_by', current.getValue('u_requested_by'));\n grAudit.setValue('u_event_type', '1'); // State Change\n grAudit.setValue('u_previous_state', '');\n grAudit.setValue('u_new_state', '2');\n grAudit.setValue('u_event_datetime', new GlideDateTime().getDisplayValue());\n grAudit.setValue('u_comments', 'High-priority move request submitted and auto-setup initiated');\n _ewmLog('u_mvm_move_audit_log', 'u_event_type', '', '1', '');\n _ewmLog('u_mvm_move_audit_log', 'u_new_state', '', '2', '');\n _ewmLog('u_mvm_move_audit_log', 'u_comments', '', 'High-priority move request submitted and auto-setup initiated', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "update_floor_on_high_pri_insert", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_state=2^u_employee_count=5", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n var destSpaceSysId = current.getValue('u_destination_space');\n if (!destSpaceSysId) {\n _ewmLog('', '', '', '', 'No destination space on move request');\n return;\n }\n\n // Look up the space to find its floor\n var spaceGr = new GlideRecord('u_mvm_space');\n if (!spaceGr.get(destSpaceSysId)) {\n _ewmLog('', '', '', '', 'Destination space not found: ' + destSpaceSysId);\n return;\n }\n\n var floorSysId = spaceGr.getValue('u_floor');\n if (!floorSysId) {\n _ewmLog('', '', '', '', 'No floor reference on destination space');\n return;\n }\n\n var floorGr = new GlideRecord('u_mvm_building_floor');\n if (!floorGr.get(floorSysId)) {\n _ewmLog('', '', '', '', 'Building floor not found: ' + floorSysId);\n return;\n }\n\n // 1. Increment current_occupancy by employee_count\n var empCount = parseInt(current.getValue('u_employee_count'), 10) || 0;\n var oldOccupancy = floorGr.getValue('u_current_occupancy');\n var newOccupancy = (parseInt(oldOccupancy, 10) || 0) + empCount;\n floorGr.setValue('u_current_occupancy', newOccupancy);\n _ewmLog('u_mvm_building_floor', 'u_current_occupancy', oldOccupancy, String(newOccupancy), '');\n\n // 2. Update notes with move request reference\n var oldNotes = floorGr.getValue('u_notes') || '';\n var newNotes = 'Pending move: ' + current.getValue('u_number') + ' (' + empCount + ' employees)';\n floorGr.setValue('u_notes', newNotes);\n _ewmLog('u_mvm_building_floor', 'u_notes', oldNotes, newNotes, '');\n\n // 3. Update last_renovation_date to today as a floor-activity marker\n var oldDate = floorGr.getValue('u_last_renovation_date');\n var today = new GlideDateTime().getDate().toString();\n floorGr.setValue('u_last_renovation_date', today);\n _ewmLog('u_mvm_building_floor', 'u_last_renovation_date', oldDate, today, '');\n\n try {\n var result = floorGr.update();\n if (!result) {\n _ewmLog('', '', '', '', 'GR update failed: ' + floorGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_mvm_space", "documentkey": "a88689a101bd03103e48918ce4a0a64b", "fieldname": "u_notes", "oldvalue": "Reserved for move request MR0001001", "newvalue": "High-priority move request MR0001001 targeting this space"}, {"tablename": "u_mvm_move_task", "documentkey": "a9964da101bd03103e48918ce4a0a600", "fieldname": "u_short_description", "oldvalue": "", "newvalue": "IT setup for move request MR0001001"}, {"tablename": "u_mvm_move_request", "documentkey": "a59689a101bd03103e48918ce4a0a65a", "fieldname": "u_short_description", "oldvalue": "", "newvalue": "Relocate engineering pod to 3rd floor east wing"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "a1960da101bd03103e48918ce4a0a6fd", "fieldname": "u_move_request", "oldvalue": "", "newvalue": "a59689a101bd03103e48918ce4a0a65a"}, {"tablename": "u_mvm_space_reservation", "documentkey": "21960da101bd03103e48918ce4a0a6ff", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-reserved on high-priority submitted move request MR0001001"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "e1960da101bd03103e48918ce4a0a6f9", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created for high-priority submitted move request"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "a1960da101bd03103e48918ce4a0a6fd", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_mvm_space_reservation", "documentkey": "21960da101bd03103e48918ce4a0a6ff", "fieldname": "u_headcount_reserved", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "65960da101bd03103e48918ce4a0a6f5", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "e1960da101bd03103e48918ce4a0a6f9", "fieldname": "u_start_date", "oldvalue": "", "newvalue": "2025-02-15"}, {"tablename": "u_mvm_move_request", "documentkey": "a59689a101bd03103e48918ce4a0a65a", "fieldname": "u_destination_space", "oldvalue": "", "newvalue": "a88689a101bd03103e48918ce4a0a64b"}, {"tablename": "u_mvm_building_floor", "documentkey": "688689a101bd03103e48918ce4a0a634", "fieldname": "u_last_renovation_date", "oldvalue": "2023-06-15", "newvalue": "2026-06-30"}, {"tablename": "u_mvm_move_task", "documentkey": "a9964da101bd03103e48918ce4a0a600", "fieldname": "u_requires_vendor", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_mvm_move_request", "documentkey": "a59689a101bd03103e48918ce4a0a65a", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Team expansion requires larger open desk area with better collaboration space"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "a1960da101bd03103e48918ce4a0a6fd", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "6c8689a101bd03103e48918ce4a0a650"}, {"tablename": "u_mvm_space_reservation", "documentkey": "21960da101bd03103e48918ce4a0a6ff", "fieldname": "u_space", "oldvalue": "", "newvalue": "a88689a101bd03103e48918ce4a0a64b"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "65960da101bd03103e48918ce4a0a6f5", "fieldname": "u_event_datetime", "oldvalue": "", "newvalue": "2026-06-30 03:01:28"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "e1960da101bd03103e48918ce4a0a6f9", "fieldname": "u_space", "oldvalue": "", "newvalue": "a88689a101bd03103e48918ce4a0a64b"}, {"tablename": "u_mvm_space_reservation", "documentkey": "21960da101bd03103e48918ce4a0a6ff", "fieldname": "u_reserved_by", "oldvalue": "", "newvalue": "6c8689a101bd03103e48918ce4a0a650"}, {"tablename": "u_mvm_space", "documentkey": "a88689a101bd03103e48918ce4a0a64b", "fieldname": "u_notes", "oldvalue": "Open desk area near east elevator bank", "newvalue": "Reserved for move request MR0001001"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "65960da101bd03103e48918ce4a0a6f5", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High priority move request created in Submitted state"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "e1960da101bd03103e48918ce4a0a6f9", "fieldname": "u_assignment_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_mvm_move_request", "documentkey": "a59689a101bd03103e48918ce4a0a65a", "fieldname": "u_requested_by", "oldvalue": "", "newvalue": "6c8689a101bd03103e48918ce4a0a650"}, {"tablename": "u_mvm_building_floor", "documentkey": "688689a101bd03103e48918ce4a0a634", "fieldname": "u_current_occupancy", "oldvalue": "42", "newvalue": "47"}, {"tablename": "u_mvm_move_task", "documentkey": "a9964da101bd03103e48918ce4a0a600", "fieldname": "u_estimated_hours", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_mvm_move_request", "documentkey": "a59689a101bd03103e48918ce4a0a65a", "fieldname": "u_employee_count", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "a1960da101bd03103e48918ce4a0a6fd", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_space_reservation", "documentkey": "21960da101bd03103e48918ce4a0a6ff", "fieldname": "u_reservation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "65960da101bd03103e48918ce4a0a6f5", "fieldname": "u_move_request", "oldvalue": "", "newvalue": "a59689a101bd03103e48918ce4a0a65a"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "e1960da101bd03103e48918ce4a0a6f9", "fieldname": "u_move_request", "oldvalue": "", "newvalue": "a59689a101bd03103e48918ce4a0a65a"}, {"tablename": "u_mvm_space_reservation", "documentkey": "21960da101bd03103e48918ce4a0a6ff", "fieldname": "u_reservation_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_move_request", "documentkey": "a59689a101bd03103e48918ce4a0a65a", "fieldname": "u_number", "oldvalue": "", "newvalue": "MR0001001"}, {"tablename": "u_mvm_space", "documentkey": "a88689a101bd03103e48918ce4a0a64b", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "65960da101bd03103e48918ce4a0a6f5", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "Submitted"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "e1960da101bd03103e48918ce4a0a6f9", "fieldname": "u_assignment_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_move_task", "documentkey": "a9964da101bd03103e48918ce4a0a600", "fieldname": "u_move_request", "oldvalue": "", "newvalue": "a59689a101bd03103e48918ce4a0a65a"}, {"tablename": "u_mvm_move_request", "documentkey": "a59689a101bd03103e48918ce4a0a65a", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "a1960da101bd03103e48918ce4a0a6fd", "fieldname": "u_event_datetime", "oldvalue": "", "newvalue": "2026-06-30 03:01:28"}, {"tablename": "u_mvm_move_task", "documentkey": "a9964da101bd03103e48918ce4a0a600", "fieldname": "u_task_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "e1960da101bd03103e48918ce4a0a6f9", "fieldname": "u_employee", "oldvalue": "", "newvalue": "6c8689a101bd03103e48918ce4a0a650"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "a1960da101bd03103e48918ce4a0a6fd", "fieldname": "u_comments", "oldvalue": "", "newvalue": "High-priority move request submitted and auto-setup initiated"}, {"tablename": "u_mvm_space_reservation", "documentkey": "21960da101bd03103e48918ce4a0a6ff", 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\"sys_updated_by\": \"admin\", \"u_phone\": \"512-555-0201\", \"sys_created_on\": \"2026-06-30 10:41:32\", \"u_hire_date\": \"2019-03-11\", \"u_manager\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Program Manager\", \"u_full_name\": \"Maria Gonzalez\"}, \"employee_assignee\": {\"u_notes\": \"Relocating team member\", \"u_department\": \"\", \"u_work_schedule\": \"4\", \"u_employment_status\": \"1\", \"u_email\": \"james.chen@example.com\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90211\", \"sys_updated_on\": \"2026-06-30 10:41:32\", \"u_preferred_location\": \"\", \"sys_tags\": \"\", \"u_accessibility_needs\": \"None\", \"sys_id\": \"68cfc921013143103e48918ce4a0a6cb\", \"sys_updated_by\": \"admin\", \"u_phone\": \"512-555-0202\", \"sys_created_on\": \"2026-06-30 10:41:32\", \"u_hire_date\": \"2021-07-19\", \"u_manager\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Software Engineer\", \"u_full_name\": \"James Chen\"}}", "schema": 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{\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_is_primary\": {\"type\": \"bool\"}, \"u_assigned_by\": {\"FK\": \"u_mvm_employee\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_verified\": {\"type\": \"str\"}}, \"u_mvm_move_task\": {\"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_task_number\": {\"type\": \"str\"}, \"u_task_type\": {\"FK\": \"u_mvm_task_type\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_task_status\": {\"type\": \"str\"}, \"u_assigned_to\": {\"FK\": \"u_mvm_employee\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_estimated_hours\": {\"type\": \"decimal\"}, \"u_actual_hours\": {\"type\": \"decimal\"}, \"u_priority\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_requires_vendor\": {\"type\": \"bool\"}}, \"u_mvm_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_head_of_department\": {\"FK\": \"u_mvm_employee\"}, \"u_headcount\": {\"type\": \"int\"}, \"u_space_budget\": {\"type\": \"decimal\"}, \"u_primary_building\": {\"FK\": \"u_mvm_building\"}, \"u_department_status\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_space_policy\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_established_date\": {\"type\": \"str\"}}, \"u_mvm_task_type\": {\"u_name\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_default_duration_hours\": {\"type\": \"decimal\"}, \"u_requires_specialist\": {\"type\": \"bool\"}, \"u_default_assigned_team\": {\"type\": \"str\"}, \"u_sla_hours\": {\"type\": \"int\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_vendor_required\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_sequence_order\": {\"type\": \"int\"}}, \"u_mvm_space_reservation\": {\"u_space\": {\"FK\": \"u_mvm_space\"}, \"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_reserved_by\": {\"FK\": \"u_mvm_employee\"}, \"u_reservation_status\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_reservation_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_confirmed_on\": {\"type\": \"str\"}, \"u_cancelled_on\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_headcount_reserved\": {\"type\": \"int\"}}, \"u_mvm_move_audit_log\": {\"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_performed_by\": {\"FK\": \"u_mvm_employee\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}}}", "business_rules": [{"name": "move_req_in_progress_init", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Default the priority to Medium if not already set\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '2');\n _ewmLog('u_mvm_move_request', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n // 2. Default the short_description to a standard template\n var oldDesc = current.getValue('u_short_description');\n current.setValue('u_short_description', 'New move request - pending details');\n _ewmLog('u_mvm_move_request', 'u_short_description', oldDesc, current.getValue('u_short_description'), '');\n\n // 3. Default the justification\n var oldJust = current.getValue('u_justification');\n current.setValue('u_justification', 'Awaiting requester justification');\n _ewmLog('u_mvm_move_request', 'u_justification', oldJust, current.getValue('u_justification'), '');\n\n // 4. Default the approval_notes\n var oldApprNotes = current.getValue('u_approval_notes');\n current.setValue('u_approval_notes', 'Not yet reviewed');\n _ewmLog('u_mvm_move_request', 'u_approval_notes', oldApprNotes, current.getValue('u_approval_notes'), '');\n\n // 5. Reserve the destination space by marking it Reserved\n var destSpaceSysId = current.getValue('u_destination_space');\n if (destSpaceSysId) {\n var grSpace = new GlideRecord('u_mvm_space');\n if (grSpace.get(destSpaceSysId)) {\n var oldAvail = grSpace.getValue('u_availability_status');\n grSpace.setValue('u_availability_status', '3');\n _ewmLog('u_mvm_space', 'u_availability_status', oldAvail, grSpace.getValue('u_availability_status'), '');\n\n var oldNotes = grSpace.getValue('u_notes');\n grSpace.setValue('u_notes', 'Reserved for incoming move request');\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, grSpace.getValue('u_notes'), '');\n\n try {\n var rSpace = grSpace.update();\n if (!rSpace) {\n _ewmLog('', '', '', '', 'GR update failed on u_mvm_space: ' + grSpace.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 6. Update the building floor current_occupancy for the destination space's floor\n var floorSysId = grSpace.getValue('u_floor');\n if (floorSysId) {\n var grFloor = new GlideRecord('u_mvm_building_floor');\n if (grFloor.get(floorSysId)) {\n var empCount = parseInt(current.getValue('u_employee_count'), 10) || 1;\n var oldOcc = grFloor.getValue('u_current_occupancy');\n var newOcc = (parseInt(oldOcc, 10) || 0) + empCount;\n grFloor.setValue('u_current_occupancy', String(newOcc));\n _ewmLog('u_mvm_building_floor', 'u_current_occupancy', oldOcc, grFloor.getValue('u_current_occupancy'), '');\n\n var oldFloorNotes = grFloor.getValue('u_notes');\n grFloor.setValue('u_notes', 'Occupancy updated for new move request');\n _ewmLog('u_mvm_building_floor', 'u_notes', oldFloorNotes, grFloor.getValue('u_notes'), '');\n\n try {\n var rFloor = grFloor.update();\n if (!rFloor) {\n _ewmLog('', '', '', '', 'GR update failed on u_mvm_building_floor: ' + grFloor.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "approved_move_update_assignments", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_stateCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a move request state changes to In Progress (4),\n // update employee assignments to Pending, update the destination space\n // to Reserved, insert an audit log entry, and update the space reservation.\n\n // 1. Update employee assignments linked to this move request to Pending status\n var grAssign = new GlideRecord('u_mvm_employee_assignment');\n grAssign.addQuery('u_move_request', current.getUniqueValue());\n grAssign.query();\n while (grAssign.next()) {\n var oldStatus = grAssign.getValue('u_assignment_status');\n grAssign.setValue('u_assignment_status', '2');\n _ewmLog('u_mvm_employee_assignment', 'u_assignment_status', oldStatus, grAssign.getValue('u_assignment_status'), '');\n\n var oldNotes = grAssign.getValue('u_notes');\n grAssign.setValue('u_notes', 'Move request in progress - assignment pending relocation');\n _ewmLog('u_mvm_employee_assignment', 'u_notes', oldNotes, grAssign.getValue('u_notes'), '');\n\n try {\n var rAssign = grAssign.update();\n if (!rAssign) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grAssign.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Update the destination space availability to Reserved\n var destSpaceSysId = current.getValue('u_destination_space');\n if (destSpaceSysId) {\n var grSpace = new GlideRecord('u_mvm_space');\n if (grSpace.get(destSpaceSysId)) {\n var oldAvail = grSpace.getValue('u_availability_status');\n grSpace.setValue('u_availability_status', '3');\n _ewmLog('u_mvm_space', 'u_availability_status', oldAvail, grSpace.getValue('u_availability_status'), '');\n\n var oldSpaceNotes = grSpace.getValue('u_notes');\n grSpace.setValue('u_notes', 'Reserved for in-progress move request ' + current.getValue('u_number'));\n _ewmLog('u_mvm_space', 'u_notes', oldSpaceNotes, grSpace.getValue('u_notes'), '');\n\n try {\n var rSpace = grSpace.update();\n if (!rSpace) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grSpace.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n // 3. Insert a move audit log entry for the state change to In Progress\n var grAudit = new GlideRecord('u_mvm_move_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_move_request', current.getUniqueValue());\n _ewmLog('u_mvm_move_audit_log', 'u_move_request', '', current.getUniqueValue(), '');\n\n grAudit.setValue('u_event_type', '1');\n _ewmLog('u_mvm_move_audit_log', 'u_event_type', '', '1', '');\n\n var prevState = previous.getValue('u_state') || '';\n grAudit.setValue('u_previous_state', prevState);\n _ewmLog('u_mvm_move_audit_log', 'u_previous_state', '', prevState, '');\n\n grAudit.setValue('u_new_state', '4');\n _ewmLog('u_mvm_move_audit_log', 'u_new_state', '', '4', '');\n\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grAudit.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 4. Insert a space reservation for the destination space\n if (destSpaceSysId) {\n var grRes = new GlideRecord('u_mvm_space_reservation');\n grRes.initialize();\n grRes.setValue('u_space', destSpaceSysId);\n _ewmLog('u_mvm_space_reservation', 'u_space', '', destSpaceSysId, '');\n\n grRes.setValue('u_move_request', current.getUniqueValue());\n _ewmLog('u_mvm_space_reservation', 'u_move_request', '', current.getUniqueValue(), '');\n\n grRes.setValue('u_reservation_status', '1');\n _ewmLog('u_mvm_space_reservation', 'u_reservation_status', '', '1', '');\n\n grRes.setValue('u_reservation_type', '1');\n _ewmLog('u_mvm_space_reservation', 'u_reservation_type', '', '1', '');\n\n var empCount = current.getValue('u_employee_count') || '0';\n grRes.setValue('u_headcount_reserved', empCount);\n _ewmLog('u_mvm_space_reservation', 'u_headcount_reserved', '', empCount, '');\n\n grRes.setValue('u_notes', 'Auto-reserved upon in-progress move request ' + current.getValue('u_number'));\n _ewmLog('u_mvm_space_reservation', 'u_notes', '', 'Auto-reserved upon in-progress move request ' + current.getValue('u_number'), '');\n\n try {\n var rRes = grRes.insert();\n if (!rRes) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grRes.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "move_in_progress_update_tasks_and_space", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all open move tasks for this request to In Progress\n var grTask = new GlideRecord('u_mvm_move_task');\n grTask.addQuery('u_move_request', current.getUniqueValue());\n grTask.addQuery('u_task_status', '1');\n grTask.query();\n while (grTask.next()) {\n var oldStatus = grTask.getValue('u_task_status');\n grTask.setValue('u_task_status', '2');\n _ewmLog('u_mvm_move_task', 'u_task_status', oldStatus, grTask.getValue('u_task_status'), '');\n var oldPriority = grTask.getValue('u_priority');\n grTask.setValue('u_priority', '1');\n _ewmLog('u_mvm_move_task', 'u_priority', oldPriority, grTask.getValue('u_priority'), '');\n try {\n var r1 = grTask.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update destination space availability to Reserved\n var destSpace = current.getValue('u_destination_space');\n if (destSpace) {\n var grSpace = new GlideRecord('u_mvm_space');\n if (grSpace.get(destSpace)) {\n var oldAvail = grSpace.getValue('u_availability_status');\n grSpace.setValue('u_availability_status', '3');\n _ewmLog('u_mvm_space', 'u_availability_status', oldAvail, grSpace.getValue('u_availability_status'), '');\n var oldNotes = grSpace.getValue('u_notes');\n grSpace.setValue('u_notes', 'Reserved for move ' + current.getValue('u_number'));\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, grSpace.getValue('u_notes'), '');\n try {\n var r2 = grSpace.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grSpace.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "set_schedule_reserve_space_in_prog", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "before", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Set scheduled_start on current move request to now\n var oldStart = current.getValue('u_scheduled_start');\n var nowDT = new GlideDateTime().getDisplayValue();\n current.setValue('u_scheduled_start', nowDT);\n _ewmLog('u_mvm_move_request', 'u_scheduled_start', oldStart, current.getValue('u_scheduled_start'), '');\n\n // 2. Update short_description to reflect in-progress high-priority status\n var oldDesc = current.getValue('u_short_description');\n current.setValue('u_short_description', 'High-priority move now in progress');\n _ewmLog('u_mvm_move_request', 'u_short_description', oldDesc, current.getValue('u_short_description'), '');\n\n // 3. Reserve the destination space\n var destSpaceSysId = current.getValue('u_destination_space');\n if (destSpaceSysId) {\n var gr = new GlideRecord('u_mvm_space');\n if (gr.get(destSpaceSysId)) {\n // Set availability_status to Reserved (3)\n var oldStatus = gr.getValue('u_availability_status');\n gr.setValue('u_availability_status', '3');\n _ewmLog('u_mvm_space', 'u_availability_status', oldStatus, gr.getValue('u_availability_status'), '');\n\n // Set notes to indicate reservation for this move\n var oldNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'Reserved for high-priority move ' + current.getValue('u_number'));\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, gr.getValue('u_notes'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "init_move_req_tasks_and_audit", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_stateCHANGESTO4^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert Move Task - IT Setup\n var grTask1 = new GlideRecord('u_mvm_move_task');\n grTask1.initialize();\n grTask1.setValue('u_move_request', current.getUniqueValue());\n grTask1.setValue('u_short_description', 'IT Setup for high-priority move');\n grTask1.setValue('u_task_status', '1');\n grTask1.setValue('u_priority', '1');\n grTask1.setValue('u_estimated_hours', '4');\n grTask1.setValue('u_requires_vendor', 'false');\n _ewmLog('u_mvm_move_task', 'u_short_description', '', 'IT Setup for high-priority move', '');\n _ewmLog('u_mvm_move_task', 'u_task_status', '', '1', '');\n _ewmLog('u_mvm_move_task', 'u_priority', '', '1', '');\n _ewmLog('u_mvm_move_task', 'u_estimated_hours', '', '4', '');\n _ewmLog('u_mvm_move_task', 'u_requires_vendor', '', 'false', '');\n try {\n var r1 = grTask1.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed for move task 1: ' + grTask1.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert Move Task - Furniture Arrangement\n var grTask2 = new GlideRecord('u_mvm_move_task');\n grTask2.initialize();\n grTask2.setValue('u_move_request', current.getUniqueValue());\n grTask2.setValue('u_short_description', 'Furniture arrangement for high-priority move');\n grTask2.setValue('u_task_status', '1');\n grTask2.setValue('u_priority', '1');\n grTask2.setValue('u_estimated_hours', '3');\n grTask2.setValue('u_requires_vendor', 'true');\n _ewmLog('u_mvm_move_task', 'u_short_description', '', 'Furniture arrangement for high-priority move', '');\n _ewmLog('u_mvm_move_task', 'u_task_status', '', '1', '');\n _ewmLog('u_mvm_move_task', 'u_priority', '', '1', '');\n _ewmLog('u_mvm_move_task', 'u_estimated_hours', '', '3', '');\n _ewmLog('u_mvm_move_task', 'u_requires_vendor', '', 'true', '');\n try {\n var r2 = grTask2.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed for move task 2: ' + grTask2.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert Audit Log entry for state transition\n var grAudit = new GlideRecord('u_mvm_move_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_move_request', current.getUniqueValue());\n grAudit.setValue('u_event_type', '1');\n var prevState = previous.getValue('u_state') || '';\n grAudit.setValue('u_previous_state', prevState);\n grAudit.setValue('u_new_state', '4');\n grAudit.setValue('u_comments', 'High-priority move request transitioned to In Progress');\n _ewmLog('u_mvm_move_audit_log', 'u_event_type', '', '1', '');\n _ewmLog('u_mvm_move_audit_log', 'u_previous_state', '', prevState, '');\n _ewmLog('u_mvm_move_audit_log', 'u_new_state', '', '4', '');\n _ewmLog('u_mvm_move_audit_log', 'u_comments', '', 'High-priority move request transitioned to In Progress', '');\n try {\n var r3 = grAudit.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed for audit log: ' + grAudit.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n // 4. Update destination space notes\n var destSpaceId = current.getValue('u_destination_space');\n if (destSpaceId) {\n var grSpace = new GlideRecord('u_mvm_space');\n grSpace.addQuery('sys_id', destSpaceId);\n grSpace.query();\n if (grSpace.next()) {\n var oldNotes = grSpace.getValue('u_notes');\n grSpace.setValue('u_notes', 'Pending high-priority move request ' + current.getValue('u_number'));\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, grSpace.getValue('u_notes'), '');\n try {\n var r4 = grSpace.update();\n if (!r4) { _ewmLog('','','','', 'GR update failed for space: ' + grSpace.getLastErrorMessage()); }\n } catch(e4) { _ewmLog('','','','', e4.message || String(e4)); }\n\n // 5. Update building floor notes for the destination space's floor\n var floorId = grSpace.getValue('u_floor');\n if (floorId) {\n var grFloor = new GlideRecord('u_mvm_building_floor');\n grFloor.addQuery('sys_id', floorId);\n grFloor.query();\n if (grFloor.next()) {\n var oldFloorNotes = grFloor.getValue('u_notes');\n grFloor.setValue('u_notes', 'High-priority move pending for request ' + current.getValue('u_number'));\n _ewmLog('u_mvm_building_floor', 'u_notes', oldFloorNotes, grFloor.getValue('u_notes'), '');\n try {\n var r5 = grFloor.update();\n if (!r5) { _ewmLog('','','','', 'GR update failed for floor: ' + grFloor.getLastErrorMessage()); }\n } catch(e5) { _ewmLog('','','','', e5.message || String(e5)); }\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_mvm_move_audit_log", "documentkey": "7ddf8d21013143103e48918ce4a0a681", "fieldname": "u_move_request", "oldvalue": "", "newvalue": "64cf8921013143103e48918ce4a0a61e"}, {"tablename": "u_mvm_space", "documentkey": "20cf8921013143103e48918ce4a0a61b", "fieldname": "u_notes", "oldvalue": "Available for allocation", "newvalue": "Reserved for incoming move request"}, {"tablename": "u_mvm_move_request", "documentkey": "64cf8921013143103e48918ce4a0a61e", "fieldname": "u_short_description", "oldvalue": "Relocate engineering team to Suite 310", "newvalue": "New move request - pending details"}, {"tablename": "u_mvm_space_reservation", "documentkey": "31df8d21013143103e48918ce4a0a686", "fieldname": "u_space", "oldvalue": "", "newvalue": "20cf8921013143103e48918ce4a0a61b"}, {"tablename": "u_mvm_building_floor", "documentkey": "a8cf8921013143103e48918ce4a0a6f1", "fieldname": "u_current_occupancy", "oldvalue": "45", "newvalue": "50"}, {"tablename": "u_mvm_space_reservation", "documentkey": "31df8d21013143103e48918ce4a0a686", "fieldname": "u_reservation_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "7ddf8d21013143103e48918ce4a0a681", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_space", "documentkey": "20cf8921013143103e48918ce4a0a61b", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_mvm_move_request", "documentkey": "64cf8921013143103e48918ce4a0a61e", "fieldname": "u_justification", "oldvalue": "Team expansion requires larger space", "newvalue": "Awaiting requester justification"}, {"tablename": "u_mvm_space_reservation", "documentkey": "31df8d21013143103e48918ce4a0a686", "fieldname": "u_reservation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_space", "documentkey": "20cf8921013143103e48918ce4a0a61b", "fieldname": "u_notes", "oldvalue": "Reserved for incoming move request", "newvalue": "Reserved for in-progress move request MR0001001"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "7ddf8d21013143103e48918ce4a0a681", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_mvm_move_request", "documentkey": "64cf8921013143103e48918ce4a0a61e", "fieldname": "u_approval_notes", "oldvalue": "Approved by facilities", "newvalue": "Not yet reviewed"}, {"tablename": "u_mvm_space_reservation", "documentkey": "31df8d21013143103e48918ce4a0a686", "fieldname": "u_move_request", "oldvalue": "", "newvalue": "64cf8921013143103e48918ce4a0a61e"}, {"tablename": "u_mvm_move_request", "documentkey": "64cf8921013143103e48918ce4a0a61e", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "7ddf8d21013143103e48918ce4a0a681", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_mvm_space_reservation", "documentkey": "31df8d21013143103e48918ce4a0a686", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-reserved upon in-progress move request MR0001001"}, {"tablename": "u_mvm_building_floor", "documentkey": "a8cf8921013143103e48918ce4a0a6f1", "fieldname": "u_notes", "oldvalue": "Standard operating floor", 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"u_table_name": "u_mvm_building_floor", "u_field_name": "u_current_occupancy", "u_old_value": "45", "u_new_value": "50", "u_error": "", "sys_created_on": "2026-06-30 10:41:53"}], "metadata": "{\"domain\": \"space_allocation_and_moves\", \"primary_table\": \"u_mvm_move_request\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 2, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 20}"} {"tool_name": "insert_mvm_move_request", "parameters": "{\"table_name\": \"u_mvm_move_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"MR0007001\", \"u_destination_space\": \"@space_dest.sys_id\", \"u_requested_by\": \"@employee_requester.sys_id\", \"u_state\": \"2\", \"u_short_description\": \"Relocate platform engineering team to Floor 3\", \"u_justification\": \"Team expansion requires larger private office space\", \"u_employee_count\": 4, \"u_priority\": \"1\", \"u_requested_move_date\": \"2025-03-15\", \"u_approval_notes\": \"Pre-approved 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{\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_is_primary\": {\"type\": \"bool\"}, \"u_assigned_by\": {\"FK\": \"u_mvm_employee\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_verified\": {\"type\": \"str\"}}, \"u_mvm_move_task\": {\"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_task_number\": {\"type\": \"str\"}, \"u_task_type\": {\"FK\": \"u_mvm_task_type\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_task_status\": {\"type\": \"str\"}, \"u_assigned_to\": {\"FK\": \"u_mvm_employee\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_estimated_hours\": {\"type\": \"decimal\"}, \"u_actual_hours\": {\"type\": \"decimal\"}, \"u_priority\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_requires_vendor\": {\"type\": \"bool\"}}, \"u_mvm_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_head_of_department\": {\"FK\": \"u_mvm_employee\"}, \"u_headcount\": {\"type\": \"int\"}, \"u_space_budget\": {\"type\": \"decimal\"}, \"u_primary_building\": {\"FK\": \"u_mvm_building\"}, \"u_department_status\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_space_policy\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_established_date\": {\"type\": \"str\"}}, \"u_mvm_task_type\": {\"u_name\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_default_duration_hours\": {\"type\": \"decimal\"}, \"u_requires_specialist\": {\"type\": \"bool\"}, \"u_default_assigned_team\": {\"type\": \"str\"}, \"u_sla_hours\": {\"type\": \"int\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_vendor_required\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_sequence_order\": {\"type\": \"int\"}}, \"u_mvm_space_reservation\": {\"u_space\": {\"FK\": \"u_mvm_space\"}, \"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_reserved_by\": {\"FK\": \"u_mvm_employee\"}, \"u_reservation_status\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_reservation_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_confirmed_on\": {\"type\": \"str\"}, \"u_cancelled_on\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_headcount_reserved\": {\"type\": \"int\"}}, \"u_mvm_move_audit_log\": {\"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_performed_by\": {\"FK\": \"u_mvm_employee\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}}}", "business_rules": [{"name": "after_insert_high_submitted_reserve", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_state=2^u_priority=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n var destSpaceSysId = current.getValue('u_destination_space');\n if (!destSpaceSysId) {\n _ewmLog('', '', '', '', 'No destination space on move request; skipping reservation.');\n return;\n }\n\n var gr = new GlideRecord('u_mvm_space');\n gr.addQuery('sys_id', destSpaceSysId);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_availability_status');\n gr.setValue('u_availability_status', '3');\n _ewmLog('u_mvm_space', 'u_availability_status', oldStatus, '3', '');\n\n var oldNotes = gr.getValue('u_notes');\n var newNotes = 'Reserved for move request ' + current.getValue('u_number');\n gr.setValue('u_notes', newNotes);\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, newNotes, '');\n\n var oldAmenities = gr.getValue('u_amenities');\n var newAmenities = oldAmenities ? oldAmenities + '; Pending move' : 'Pending move';\n gr.setValue('u_amenities', newAmenities);\n _ewmLog('u_mvm_space', 'u_amenities', oldAmenities, newAmenities, '');\n\n var oldLastInspected = gr.getValue('u_last_inspected');\n var today = new GlideDate();\n today.setValue('javascript:gs.nowDate()');\n var todayStr = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n gr.setValue('u_last_inspected', todayStr);\n _ewmLog('u_mvm_space', 'u_last_inspected', oldLastInspected, todayStr, '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Destination space not found: ' + destSpaceSysId);\n }\n\n})(current, previous);"}, {"name": "space_reserved_update_floor_dept", "fires_on_table": "u_mvm_space", "filter_condition": "u_availability_status=3^u_capacityISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update current space notes (before-BR self-write via setValue)\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Space reserved for upcoming move');\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 2. Update the building floor current_occupancy based on space capacity\n var floorRef = current.getValue('u_floor');\n if (floorRef) {\n var grFloor = new GlideRecord('u_mvm_building_floor');\n grFloor.addQuery('sys_id', floorRef);\n grFloor.query();\n if (grFloor.next()) {\n var oldOccupancy = grFloor.getValue('u_current_occupancy');\n var spaceCapacity = parseInt(current.getValue('u_capacity'), 10) || 0;\n var newOccupancy = (parseInt(oldOccupancy, 10) || 0) + spaceCapacity;\n grFloor.setValue('u_current_occupancy', newOccupancy);\n _ewmLog('u_mvm_building_floor', 'u_current_occupancy', oldOccupancy, String(newOccupancy), '');\n var oldFloorNotes = grFloor.getValue('u_notes');\n grFloor.setValue('u_notes', 'Occupancy updated due to space reservation');\n _ewmLog('u_mvm_building_floor', 'u_notes', oldFloorNotes, grFloor.getValue('u_notes'), '');\n try {\n var r1 = grFloor.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grFloor.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update the assigned department notes\n var deptRef = current.getValue('u_assigned_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_mvm_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldDeptNotes = grDept.getValue('u_notes');\n grDept.setValue('u_notes', 'Department space reserved for move');\n _ewmLog('u_mvm_department', 'u_notes', oldDeptNotes, grDept.getValue('u_notes'), '');\n try {\n var r2 = grDept.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "floor_update_sync_building_details", "fires_on_table": "u_mvm_building_floor", "filter_condition": "u_floor_status=1^u_is_accessible=true^u_current_occupancyISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update current building floor record - set notes and emergency_contact\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'Occupancy verified during move cascade');\n _ewmLog('u_mvm_building_floor', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n var oldContact = current.getValue('u_emergency_contact');\n current.setValue('u_emergency_contact', 'Facilities Desk x4500');\n _ewmLog('u_mvm_building_floor', 'u_emergency_contact', oldContact, current.getValue('u_emergency_contact'), '');\n\n // 2. Update the parent building record with synced info\n var buildingRef = current.getValue('u_building');\n if (buildingRef) {\n var gr = new GlideRecord('u_mvm_building');\n gr.addQuery('sys_id', buildingRef);\n gr.query();\n if (gr.next()) {\n var oldMaxOcc = gr.getValue('u_max_occupancy');\n var newMaxOcc = parseInt(current.getValue('u_total_capacity'), 10) || 0;\n gr.setValue('u_max_occupancy', newMaxOcc);\n _ewmLog('u_mvm_building', 'u_max_occupancy', oldMaxOcc, gr.getValue('u_max_occupancy'), '');\n\n var oldPhone = gr.getValue('u_emergency_phone');\n gr.setValue('u_emergency_phone', '+1-555-0145');\n _ewmLog('u_mvm_building', 'u_emergency_phone', oldPhone, gr.getValue('u_emergency_phone'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "bldg_update_escalate_move_tasks", "fires_on_table": "u_mvm_building", "filter_condition": "u_building_statusCHANGESTO1^u_parking_available=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a building becomes Operational with parking available,\n // escalate all open move tasks for move requests targeting spaces in this building.\n // Find spaces on floors in this building, then move requests targeting those spaces,\n // then open move tasks for those requests.\n\n var floorIDs = [];\n var grFloor = new GlideRecord('u_mvm_building_floor');\n grFloor.addQuery('u_building', current.getUniqueValue());\n grFloor.query();\n while (grFloor.next()) {\n floorIDs.push(grFloor.getUniqueValue());\n }\n if (floorIDs.length === 0) return;\n\n var spaceIDs = [];\n var grSpace = new GlideRecord('u_mvm_space');\n grSpace.addQuery('u_floor', 'IN', floorIDs.join(','));\n grSpace.query();\n while (grSpace.next()) {\n spaceIDs.push(grSpace.getUniqueValue());\n }\n if (spaceIDs.length === 0) return;\n\n var mrIDs = [];\n var grMR = new GlideRecord('u_mvm_move_request');\n grMR.addQuery('u_destination_space', 'IN', spaceIDs.join(','));\n grMR.query();\n while (grMR.next()) {\n mrIDs.push(grMR.getUniqueValue());\n }\n if (mrIDs.length === 0) return;\n\n var grTask = new GlideRecord('u_mvm_move_task');\n grTask.addQuery('u_move_request', 'IN', mrIDs.join(','));\n grTask.addQuery('u_task_status', '1'); // Open\n grTask.query();\n while (grTask.next()) {\n var oldStatus = grTask.getValue('u_task_status');\n grTask.setValue('u_task_status', '2');\n _ewmLog('u_mvm_move_task', 'u_task_status', oldStatus, grTask.getValue('u_task_status'), '');\n\n var oldPriority = grTask.getValue('u_priority');\n grTask.setValue('u_priority', '1');\n _ewmLog('u_mvm_move_task', 'u_priority', oldPriority, grTask.getValue('u_priority'), '');\n\n var oldNotes = grTask.getValue('u_completion_notes');\n grTask.setValue('u_completion_notes', 'Escalated: building ' + current.getValue('u_name') + ' is now operational with parking');\n _ewmLog('u_mvm_move_task', 'u_completion_notes', oldNotes, grTask.getValue('u_completion_notes'), '');\n\n var oldVendor = grTask.getValue('u_requires_vendor');\n grTask.setValue('u_requires_vendor', 'false');\n _ewmLog('u_mvm_move_task', 'u_requires_vendor', oldVendor, grTask.getValue('u_requires_vendor'), '');\n\n try {\n var r = grTask.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grTask.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "task_done_sync_assign_audit_resv", "fires_on_table": "u_mvm_move_task", "filter_condition": "u_task_statusCHANGESTO3^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update employee assignments linked to the same move request to Active\n var grAssign = new GlideRecord('u_mvm_employee_assignment');\n grAssign.addQuery('u_move_request', current.getValue('u_move_request'));\n grAssign.query();\n while (grAssign.next()) {\n var oldStatus = grAssign.getValue('u_assignment_status');\n grAssign.setValue('u_assignment_status', '1');\n _ewmLog('u_mvm_employee_assignment', 'u_assignment_status', oldStatus, grAssign.getValue('u_assignment_status'), '');\n var oldNotes = grAssign.getValue('u_notes');\n grAssign.setValue('u_notes', 'Activated by completed high-priority task ' + current.getValue('u_task_number'));\n _ewmLog('u_mvm_employee_assignment', 'u_notes', oldNotes, grAssign.getValue('u_notes'), '');\n try {\n var r1 = grAssign.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grAssign.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the task completion event\n var grAudit = new GlideRecord('u_mvm_move_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_move_request', current.getValue('u_move_request'));\n _ewmLog('u_mvm_move_audit_log', 'u_move_request', '', current.getValue('u_move_request'), '');\n grAudit.setValue('u_event_type', '5');\n _ewmLog('u_mvm_move_audit_log', 'u_event_type', '', '5', '');\n grAudit.setValue('u_comments', 'High-priority move task completed: ' + current.getValue('u_task_number'));\n _ewmLog('u_mvm_move_audit_log', 'u_comments', '', grAudit.getValue('u_comments'), '');\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update space reservations for the same move request to Confirmed\n var grResv = new GlideRecord('u_mvm_space_reservation');\n grResv.addQuery('u_move_request', current.getValue('u_move_request'));\n grResv.query();\n while (grResv.next()) {\n var oldResStatus = grResv.getValue('u_reservation_status');\n grResv.setValue('u_reservation_status', '2');\n _ewmLog('u_mvm_space_reservation', 'u_reservation_status', oldResStatus, grResv.getValue('u_reservation_status'), '');\n try {\n var r3 = grResv.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grResv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_mvm_space", "documentkey": "bdff4561013143103e48918ce4a0a6df", "fieldname": "u_amenities", "oldvalue": "Whiteboard; Standing desk", "newvalue": "Whiteboard; Standing desk; Pending move"}, {"tablename": "u_mvm_department", "documentkey": "b9ff4561013143103e48918ce4a0a6dc", "fieldname": "u_notes", "oldvalue": "Primary engineering department", "newvalue": "Department space reserved for move"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_destination_space", "oldvalue": "", "newvalue": "bdff4561013143103e48918ce4a0a6df"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_requested_move_date", "oldvalue": "", "newvalue": "2025-03-15"}, {"tablename": "u_mvm_building_floor", "documentkey": "75ff4561013143103e48918ce4a0a6ff", "fieldname": "u_current_occupancy", "oldvalue": "45", "newvalue": "49"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_scheduled_start", "oldvalue": "", "newvalue": "2025-03-15 08:00:00"}, {"tablename": "u_mvm_space", "documentkey": "bdff4561013143103e48918ce4a0a6df", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_requested_by", "oldvalue": "", "newvalue": "b5ff4561013143103e48918ce4a0a6d2"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_short_description", "oldvalue": "", "newvalue": "Relocate platform engineering team to Floor 3"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_employee_count", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_number", "oldvalue": "", "newvalue": "MR0007001"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_scheduled_end", "oldvalue": "", "newvalue": "2025-03-15 17:00:00"}, {"tablename": "u_mvm_building_floor", "documentkey": "75ff4561013143103e48918ce4a0a6ff", "fieldname": "u_notes", "oldvalue": "Active engineering floor", "newvalue": "Occupancy verified during move cascade"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Team expansion requires larger private office space"}, {"tablename": "u_mvm_building", "documentkey": "b1ff4561013143103e48918ce4a0a6fc", "fieldname": "u_emergency_phone", "oldvalue": "+1-555-0100", "newvalue": "+1-555-0145"}, {"tablename": "u_mvm_space", "documentkey": "bdff4561013143103e48918ce4a0a6df", "fieldname": "u_notes", "oldvalue": "Corner office with city view", "newvalue": "Space reserved for upcoming move"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_priority", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_building_floor", "documentkey": "75ff4561013143103e48918ce4a0a6ff", "fieldname": "u_emergency_contact", "oldvalue": "Security Desk x3000", "newvalue": "Facilities Desk x4500"}, {"tablename": "u_mvm_move_request", "documentkey": "fe009561013143103e48918ce4a0a630", "fieldname": "u_approval_notes", "oldvalue": "", "newvalue": "Pre-approved by VP Engineering"}, {"tablename": "u_mvm_building", "documentkey": "b1ff4561013143103e48918ce4a0a6fc", "fieldname": "u_max_occupancy", "oldvalue": "500", "newvalue": "120"}, {"tablename": "u_mvm_space", "documentkey": "bdff4561013143103e48918ce4a0a6df", "fieldname": "u_last_inspected", "oldvalue": "2024-11-01", "newvalue": "2026-06-30"}], "ewm_logs": [{"sys_id": "36005961013143103e48918ce4a0a617", "u_br_name": "floor_update_sync_building_details", "u_table_name": "u_mvm_building", "u_field_name": "u_max_occupancy", "u_old_value": "500", "u_new_value": "120", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "3a009561013143103e48918ce4a0a632", "u_br_name": "after_insert_high_submitted_reserve", "u_table_name": "u_mvm_space", "u_field_name": "u_availability_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "3a009561013143103e48918ce4a0a636", "u_br_name": "space_reserved_update_floor_dept", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_current_occupancy", "u_old_value": "45", "u_new_value": "49", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "72009561013143103e48918ce4a0a634", "u_br_name": "after_insert_high_submitted_reserve", "u_table_name": "u_mvm_space", "u_field_name": "u_amenities", "u_old_value": "Whiteboard; Standing desk", "u_new_value": "Whiteboard; Standing desk; Pending move", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "7a005961013143103e48918ce4a0a616", "u_br_name": "floor_update_sync_building_details", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_emergency_contact", "u_old_value": "Security Desk x3000", "u_new_value": "Facilities Desk x4500", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "7e009561013143103e48918ce4a0a634", "u_br_name": "after_insert_high_submitted_reserve", "u_table_name": "u_mvm_space", "u_field_name": "u_last_inspected", "u_old_value": "2024-11-01", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "7e009561013143103e48918ce4a0a635", "u_br_name": "space_reserved_update_floor_dept", "u_table_name": "u_mvm_space", "u_field_name": "u_notes", "u_old_value": "Reserved for move request MR0007001", "u_new_value": "Space reserved for upcoming move", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "b2009561013143103e48918ce4a0a637", "u_br_name": "space_reserved_update_floor_dept", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Active engineering floor", "u_new_value": "Occupancy updated due to space reservation", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "b2009561013143103e48918ce4a0a638", "u_br_name": "floor_update_sync_building_details", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Occupancy updated due to space reservation", "u_new_value": "Occupancy verified during move cascade", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "b6005961013143103e48918ce4a0a61a", "u_br_name": "floor_update_sync_building_details", "u_table_name": "u_mvm_department", "u_field_name": "u_notes", "u_old_value": "Primary engineering department", "u_new_value": "Department space reserved for move", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "be005961013143103e48918ce4a0a617", "u_br_name": "floor_update_sync_building_details", "u_table_name": "u_mvm_building", "u_field_name": "u_emergency_phone", "u_old_value": "+1-555-0100", "u_new_value": "+1-555-0145", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}, {"sys_id": "f6009561013143103e48918ce4a0a633", "u_br_name": "after_insert_high_submitted_reserve", "u_table_name": "u_mvm_space", "u_field_name": "u_notes", "u_old_value": "Corner office with city view", "u_new_value": "Reserved for move request MR0007001", "u_error": "", "sys_created_on": "2026-06-30 10:42:47"}], "metadata": "{\"domain\": \"space_allocation_and_moves\", \"primary_table\": \"u_mvm_move_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 3, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 22}"} {"tool_name": "update_mvm_move_request", "parameters": "{\"table_name\": \"u_mvm_move_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"MR0001001\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_destination_space\": \"903e192101f143103e48918ce4a0a6ed\", \"u_requested_by\": \"dc3e192101f143103e48918ce4a0a69c\", \"sys_updated_on\": \"2026-06-30 11:44:57\", \"sys_tags\": \"\", \"u_scheduled_end\": \"\", \"u_approved_by\": \"\", \"u_priority\": \"1\", \"sys_id\": \"983e192101f143103e48918ce4a0a6f3\", \"u_requested_move_date\": \"2025-03-01\", \"sys_updated_by\": \"admin\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"High priority relocation to Room 3-107\", \"sys_created_on\": \"2026-06-30 11:44:36\", \"u_justification\": \"Executive team consolidation\", \"u_approval_notes\": \"Pending approval\", \"u_scheduled_start\": \"\", \"u_employee_count\": \"3\", \"sys_created_by\": \"admin\"}", "supporting_data": "{\"building_main\": {\"u_name\": \"Cascade Test Building Alpha\", \"u_country\": \"US\", \"u_parking_available\": \"true\", \"u_emergency_phone\": \"555-0199\", \"u_max_occupancy\": \"50\", \"u_city\": \"Austin\", \"u_address\": \"100 Innovation Drive\", \"sys_mod_count\": \"2\", \"sys_updated_on\": \"2026-06-30 11:44:57\", \"sys_tags\": \"\", \"sys_id\": \"9c3e192101f143103e48918ce4a0a6e1\", \"u_building_status\": \"1\", \"u_total_floors\": \"5\", \"sys_updated_by\": \"admin\", \"u_year_built\": \"2015\", \"sys_created_on\": \"2026-06-30 11:44:36\", \"u_facilities_manager\": \"\", \"sys_created_by\": \"admin\"}, \"floor_main\": {\"u_managed_by\": \"\", \"u_name\": \"Floor 3 - Alpha\", \"u_notes\": \"Occupancy updated to 12 of 50 capacity\", \"u_emergency_contact\": \"Facilities Desk - Last occupancy change processed\", \"sys_mod_count\": \"4\", \"u_floor_status\": \"1\", \"u_last_renovation_date\": \"2023-01-15\", \"sys_updated_on\": \"2026-06-30 11:44:57\", \"sys_tags\": \"\", \"sys_id\": \"5c3e192101f143103e48918ce4a0a6da\", \"u_building\": \"9c3e192101f143103e48918ce4a0a6e1\", \"sys_updated_by\": \"admin\", \"u_floor_number\": \"3\", \"sys_created_on\": \"2026-06-30 11:44:36\", \"u_is_accessible\": \"true\", \"u_current_occupancy\": \"12\", \"u_floor_plan_url\": \"https://facilities.company.com/floorplan/5c3e192101f143103e48918ce4a0a6da\", \"u_total_capacity\": \"50\", \"sys_created_by\": \"admin\"}, \"employee_main\": {\"u_notes\": \"Test employee for cascade\", \"u_department\": \"\", \"u_work_schedule\": \"1\", \"u_employment_status\": \"1\", \"u_email\": \"jordan.rivera@company.com\", \"sys_mod_count\": \"0\", \"u_employee_id\": \"EMP-90210\", \"sys_updated_on\": \"2026-06-30 11:44:36\", \"u_preferred_location\": \"\", \"sys_tags\": \"\", \"u_accessibility_needs\": \"\", \"sys_id\": \"dc3e192101f143103e48918ce4a0a69c\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 11:44:36\", \"u_hire_date\": \"2020-06-01\", \"u_manager\": \"\", \"sys_created_by\": \"admin\", \"u_job_title\": \"Senior Analyst\", \"u_full_name\": \"Jordan Rivera\"}, \"space_dest\": {\"u_name\": \"Room 3-107 Alpha\", \"u_notes\": \"Space reserved for incoming move request\", \"u_floor\": \"5c3e192101f143103e48918ce4a0a6da\", \"sys_mod_count\": \"2\", \"u_has_window\": \"true\", \"sys_updated_on\": \"2026-06-30 11:44:57\", \"sys_tags\": \"\", \"u_last_inspected\": \"2026-06-30\", \"u_capacity\": \"4\", \"u_cost_per_month\": \"0\", \"u_amenities\": \"Pending verification after move\", \"sys_id\": \"903e192101f143103e48918ce4a0a6ed\", \"u_assigned_department\": \"\", \"u_availability_status\": \"3\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:44:36\", \"u_square_footage\": \"250\", \"sys_created_by\": \"admin\", \"u_space_type\": \"2\"}, \"move_req_inprogress\": {\"u_number\": \"MR0002001\", \"u_state\": \"4\", \"sys_mod_count\": \"0\", \"u_destination_space\": \"903e192101f143103e48918ce4a0a6ed\", \"u_requested_by\": \"dc3e192101f143103e48918ce4a0a69c\", \"sys_updated_on\": \"2026-06-30 11:44:36\", \"sys_tags\": \"\", \"u_scheduled_end\": \"\", \"u_approved_by\": \"\", \"u_priority\": \"2\", \"sys_id\": \"503e192101f143103e48918ce4a0a6a0\", \"u_requested_move_date\": \"2025-02-01\", \"sys_updated_by\": \"admin\", \"u_cancellation_reason\": \"\", \"u_short_description\": \"In-progress move for cascade test\", \"sys_created_on\": \"2026-06-30 11:44:36\", \"u_justification\": \"Team expansion requires additional space\", \"u_approval_notes\": \"Approved previously\", \"u_scheduled_start\": \"\", \"u_employee_count\": \"2\", \"sys_created_by\": \"admin\"}, \"move_task_open\": {\"u_actual_hours\": \"\", \"u_assigned_to\": \"dc3e192101f143103e48918ce4a0a69c\", \"u_due_date\": \"2025-02-15 09:00:00\", \"u_task_type\": \"\", \"sys_mod_count\": \"1\", \"u_completed_date\": \"\", \"u_move_request\": \"503e192101f143103e48918ce4a0a6a0\", \"sys_updated_on\": \"2026-06-30 11:44:57\", \"sys_tags\": \"\", \"u_priority\": \"1\", \"sys_id\": \"d43e192101f143103e48918ce4a0a6f0\", \"sys_updated_by\": \"admin\", \"u_short_description\": \"Space info refreshed - verify setup\", \"sys_created_on\": \"2026-06-30 11:44:36\", \"u_requires_vendor\": \"true\", \"u_estimated_hours\": \"8\", \"sys_created_by\": \"admin\", \"u_completion_notes\": \"Escalated to high priority - vendor coordination required\", \"u_task_number\": \"MTK0005001\", \"u_task_status\": \"1\"}, \"emp_assignment_active\": {\"u_employee\": \"dc3e192101f143103e48918ce4a0a69c\", \"u_notes\": \"High priority move task escalated\", \"u_space\": \"903e192101f143103e48918ce4a0a6ed\", \"sys_mod_count\": \"2\", \"u_move_request\": \"503e192101f143103e48918ce4a0a6a0\", \"sys_updated_on\": \"2026-06-30 11:44:57\", \"sys_tags\": \"\", \"u_is_primary\": \"true\", \"sys_id\": \"943e192101f143103e48918ce4a0a6fa\", \"sys_updated_by\": \"admin\", \"u_last_verified\": \"2026-06-30 04:44:57\", \"u_end_date\": \"\", \"sys_created_on\": \"2026-06-30 11:44:36\", \"u_start_date\": \"2024-11-01\", \"u_assignment_status\": \"1\", \"u_assigned_by\": \"\", \"u_assignment_type\": \"1\", \"u_cost_center\": \"CC-4400\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_mvm_move_request\": {\"u_number\": {\"type\": \"str\"}, \"u_destination_space\": {\"FK\": \"u_mvm_space\"}, \"u_requested_by\": {\"FK\": \"u_mvm_employee\"}, \"u_state\": {\"type\": \"str\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_employee_count\": {\"type\": \"int\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_move_date\": {\"type\": \"str\"}, \"u_approved_by\": {\"FK\": \"u_mvm_employee\"}, \"u_approval_notes\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_scheduled_start\": {\"type\": \"str\"}, \"u_scheduled_end\": {\"type\": \"str\"}}, \"u_mvm_space\": {\"u_name\": {\"type\": \"str\"}, \"u_floor\": {\"FK\": \"u_mvm_building_floor\"}, \"u_space_type\": {\"type\": \"str\"}, \"u_capacity\": {\"type\": \"int\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_square_footage\": {\"type\": \"decimal\"}, \"u_has_window\": {\"type\": \"bool\"}, \"u_amenities\": {\"type\": \"str\"}, \"u_cost_per_month\": {\"type\": \"decimal\"}, \"u_last_inspected\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_assigned_department\": {\"FK\": \"u_mvm_department\"}}, \"u_mvm_building_floor\": {\"u_name\": {\"type\": \"str\"}, \"u_building\": {\"FK\": \"u_mvm_building\"}, \"u_floor_number\": {\"type\": \"int\"}, \"u_total_capacity\": {\"type\": \"int\"}, \"u_current_occupancy\": {\"type\": \"int\"}, \"u_floor_plan_url\": {\"type\": \"str\"}, \"u_emergency_contact\": {\"type\": \"str\"}, \"u_is_accessible\": {\"type\": \"bool\"}, \"u_floor_status\": {\"type\": \"str\"}, \"u_managed_by\": {\"FK\": \"u_mvm_employee\"}, \"u_last_renovation_date\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_mvm_building\": {\"u_name\": {\"type\": \"str\"}, \"u_address\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_total_floors\": {\"type\": \"int\"}, \"u_building_status\": {\"type\": \"str\"}, \"u_year_built\": {\"type\": \"int\"}, \"u_facilities_manager\": {\"FK\": \"u_mvm_employee\"}, \"u_emergency_phone\": {\"type\": \"str\"}, \"u_parking_available\": {\"type\": \"bool\"}, \"u_max_occupancy\": {\"type\": \"int\"}}, \"u_mvm_employee\": {\"u_employee_id\": {\"type\": \"str\"}, \"u_full_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_mvm_department\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_job_title\": {\"type\": \"str\"}, \"u_employment_status\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_work_schedule\": {\"type\": \"str\"}, \"u_accessibility_needs\": {\"type\": \"str\"}, \"u_preferred_location\": {\"FK\": \"u_mvm_building\"}, \"u_manager\": {\"FK\": \"u_mvm_employee\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_mvm_employee_assignment\": {\"u_employee\": {\"FK\": \"u_mvm_employee\"}, \"u_space\": {\"FK\": \"u_mvm_space\"}, \"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_assignment_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_is_primary\": {\"type\": \"bool\"}, \"u_assigned_by\": {\"FK\": \"u_mvm_employee\"}, \"u_assignment_type\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_verified\": {\"type\": \"str\"}}, \"u_mvm_move_task\": {\"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_task_number\": {\"type\": \"str\"}, \"u_task_type\": {\"FK\": \"u_mvm_task_type\"}, \"u_short_description\": {\"type\": \"str\"}, \"u_task_status\": {\"type\": \"str\"}, \"u_assigned_to\": {\"FK\": \"u_mvm_employee\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_estimated_hours\": {\"type\": \"decimal\"}, \"u_actual_hours\": {\"type\": \"decimal\"}, \"u_priority\": {\"type\": \"str\"}, \"u_completion_notes\": {\"type\": \"str\"}, \"u_requires_vendor\": {\"type\": \"bool\"}}, \"u_mvm_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_head_of_department\": {\"FK\": \"u_mvm_employee\"}, \"u_headcount\": {\"type\": \"int\"}, \"u_space_budget\": {\"type\": \"decimal\"}, \"u_primary_building\": {\"FK\": \"u_mvm_building\"}, \"u_department_status\": {\"type\": \"str\"}, \"u_cost_center_code\": {\"type\": \"str\"}, \"u_space_policy\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_established_date\": {\"type\": \"str\"}}, \"u_mvm_task_type\": {\"u_name\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_default_duration_hours\": {\"type\": \"decimal\"}, \"u_requires_specialist\": {\"type\": \"bool\"}, \"u_default_assigned_team\": {\"type\": \"str\"}, \"u_sla_hours\": {\"type\": \"int\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_vendor_required\": {\"type\": \"bool\"}, \"u_active\": {\"type\": \"bool\"}, \"u_sequence_order\": {\"type\": \"int\"}}, \"u_mvm_space_reservation\": {\"u_space\": {\"FK\": \"u_mvm_space\"}, \"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_reserved_by\": {\"FK\": \"u_mvm_employee\"}, \"u_reservation_status\": {\"type\": \"str\"}, \"u_start_datetime\": {\"type\": \"str\"}, \"u_end_datetime\": {\"type\": \"str\"}, \"u_reservation_type\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}, \"u_confirmed_on\": {\"type\": \"str\"}, \"u_cancelled_on\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_headcount_reserved\": {\"type\": \"int\"}}, \"u_mvm_move_audit_log\": {\"u_move_request\": {\"FK\": \"u_mvm_move_request\"}, \"u_performed_by\": {\"FK\": \"u_mvm_employee\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_ip_address\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approve_high_pri_reserve_space_log", "fires_on_table": "u_mvm_move_request", "filter_condition": "u_stateCHANGESTO3^u_priority=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update destination space: set availability to Reserved and add notes\n var destSpaceSysId = current.getValue('u_destination_space');\n if (destSpaceSysId) {\n var grSpace = new GlideRecord('u_mvm_space');\n grSpace.addQuery('sys_id', destSpaceSysId);\n grSpace.query();\n if (grSpace.next()) {\n var oldStatus = grSpace.getValue('u_availability_status');\n grSpace.setValue('u_availability_status', '3');\n _ewmLog('u_mvm_space', 'u_availability_status', oldStatus, grSpace.getValue('u_availability_status'), '');\n\n var oldNotes = grSpace.getValue('u_notes');\n grSpace.setValue('u_notes', 'Reserved for approved high-priority move request ' + current.getValue('u_number'));\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, grSpace.getValue('u_notes'), '');\n\n try {\n var r = grSpace.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grSpace.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert audit log entry for the state change\n var grLog = new GlideRecord('u_mvm_move_audit_log');\n grLog.initialize();\n grLog.setValue('u_move_request', current.getUniqueValue());\n _ewmLog('u_mvm_move_audit_log', 'u_move_request', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_mvm_move_audit_log', 'u_event_type', '', '1', '');\n\n var prevState = previous.getValue('u_state') || '';\n grLog.setValue('u_previous_state', prevState);\n _ewmLog('u_mvm_move_audit_log', 'u_previous_state', '', prevState, '');\n\n grLog.setValue('u_new_state', '3');\n _ewmLog('u_mvm_move_audit_log', 'u_new_state', '', '3', '');\n\n grLog.setValue('u_event_datetime', new GlideDateTime().getDisplayValue());\n _ewmLog('u_mvm_move_audit_log', 'u_event_datetime', '', new GlideDateTime().getDisplayValue(), '');\n\n grLog.setValue('u_comments', 'Move request approved with high priority - space reserved automatically');\n _ewmLog('u_mvm_move_audit_log', 'u_comments', '', 'Move request approved with high priority - space reserved automatically', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "space_reserved_set_details", "fires_on_table": "u_mvm_space", "filter_condition": "u_availability_statusCHANGESTO3^u_capacityISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // After-BR: When a space is reserved, re-fetch the space record and explicitly\n // update notes, amenities, last_inspected, and cost_per_month via GlideRecord.update()\n // so that a distinct update event is generated for the next slot in the linear chain.\n\n var spaceSysId = current.getUniqueValue();\n var grSpace = new GlideRecord('u_mvm_space');\n grSpace.addQuery('sys_id', spaceSysId);\n grSpace.query();\n if (grSpace.next()) {\n var oldNotes = grSpace.getValue('u_notes');\n grSpace.setValue('u_notes', 'Space reserved for incoming move request');\n _ewmLog('u_mvm_space', 'u_notes', oldNotes, grSpace.getValue('u_notes'), '');\n\n var oldAmenities = grSpace.getValue('u_amenities');\n grSpace.setValue('u_amenities', 'Pending verification after move');\n _ewmLog('u_mvm_space', 'u_amenities', oldAmenities, grSpace.getValue('u_amenities'), '');\n\n var oldLastInspected = grSpace.getValue('u_last_inspected');\n var today = new GlideDateTime().getDate().toString();\n grSpace.setValue('u_last_inspected', today);\n _ewmLog('u_mvm_space', 'u_last_inspected', oldLastInspected, grSpace.getValue('u_last_inspected'), '');\n\n var oldCost = grSpace.getValue('u_cost_per_month');\n grSpace.setValue('u_cost_per_month', '0');\n _ewmLog('u_mvm_space', 'u_cost_per_month', oldCost, grSpace.getValue('u_cost_per_month'), '');\n\n try {\n var r = grSpace.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grSpace.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "space_update_sync_floor_assign_task", "fires_on_table": "u_mvm_space", "filter_condition": "u_notesISNOTEMPTY^u_cost_per_monthISNOTEMPTY^u_amenitiesISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the building floor's notes based on space update\n var floorRef = current.getValue('u_floor');\n if (floorRef) {\n var grFloor = new GlideRecord('u_mvm_building_floor');\n grFloor.addQuery('sys_id', floorRef);\n grFloor.query();\n if (grFloor.next()) {\n var oldNotes = grFloor.getValue('u_notes');\n grFloor.setValue('u_notes', 'Space updated: ' + current.getValue('u_name'));\n _ewmLog('u_mvm_building_floor', 'u_notes', oldNotes, grFloor.getValue('u_notes'), '');\n try { var r1 = grFloor.update(); if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grFloor.getLastErrorMessage()); } } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update employee assignments linked to this space\n var grAssign = new GlideRecord('u_mvm_employee_assignment');\n grAssign.addQuery('u_space', current.getUniqueValue());\n grAssign.addQuery('u_assignment_status', '1');\n grAssign.query();\n while (grAssign.next()) {\n var oldVerified = grAssign.getValue('u_last_verified');\n var nowStr = new GlideDateTime().getDisplayValue();\n grAssign.setValue('u_last_verified', nowStr);\n _ewmLog('u_mvm_employee_assignment', 'u_last_verified', oldVerified, grAssign.getValue('u_last_verified'), '');\n try { var r2 = grAssign.update(); if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grAssign.getLastErrorMessage()); } } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update open move tasks referencing move requests that target this space\n var grReq = new GlideRecord('u_mvm_move_request');\n grReq.addQuery('u_destination_space', current.getUniqueValue());\n grReq.addQuery('u_state', '4');\n grReq.query();\n while (grReq.next()) {\n var grTask = new GlideRecord('u_mvm_move_task');\n grTask.addQuery('u_move_request', grReq.getUniqueValue());\n grTask.addQuery('u_task_status', '1');\n grTask.query();\n while (grTask.next()) {\n var oldDesc = grTask.getValue('u_short_description');\n grTask.setValue('u_short_description', 'Space info refreshed - verify setup');\n _ewmLog('u_mvm_move_task', 'u_short_description', oldDesc, grTask.getValue('u_short_description'), '');\n var oldPri = grTask.getValue('u_priority');\n grTask.setValue('u_priority', '1');\n _ewmLog('u_mvm_move_task', 'u_priority', oldPri, '1', '');\n try { var r3 = grTask.update(); if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grTask.getLastErrorMessage()); } } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "task_priority_update_set_details", "fires_on_table": "u_mvm_move_task", "filter_condition": "u_priorityCHANGESTO1^u_short_descriptionISNOTEMPTY^u_task_status=1", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_mvm_move_task: when priority changes to High on an Open task\n // with a non-empty short description, stamp task fields and update the parent\n // move request's employee assignment records.\n\n // 1. Set u_requires_vendor to true (high priority tasks need vendor)\n var oldVendor = current.getValue('u_requires_vendor');\n current.setValue('u_requires_vendor', 'true');\n _ewmLog('u_mvm_move_task', 'u_requires_vendor', oldVendor, current.getValue('u_requires_vendor'), '');\n\n // 2. Set u_estimated_hours to 8 for high priority tasks\n var oldHours = current.getValue('u_estimated_hours');\n current.setValue('u_estimated_hours', '8');\n _ewmLog('u_mvm_move_task', 'u_estimated_hours', oldHours, current.getValue('u_estimated_hours'), '');\n\n // 3. Set u_completion_notes with escalation notice\n var oldNotes = current.getValue('u_completion_notes');\n current.setValue('u_completion_notes', 'Escalated to high priority - vendor coordination required');\n _ewmLog('u_mvm_move_task', 'u_completion_notes', oldNotes, current.getValue('u_completion_notes'), '');\n\n // 4. Update related employee assignments linked to the same move request\n var moveReqId = current.getValue('u_move_request');\n if (moveReqId) {\n var gr = new GlideRecord('u_mvm_employee_assignment');\n gr.addQuery('u_move_request', moveReqId);\n gr.query();\n while (gr.next()) {\n // Set u_notes to reflect priority escalation\n var oldAssignNotes = gr.getValue('u_notes');\n gr.setValue('u_notes', 'High priority move task escalated');\n _ewmLog('u_mvm_employee_assignment', 'u_notes', oldAssignNotes, gr.getValue('u_notes'), '');\n\n // Set u_last_verified to current time\n var oldVerified = gr.getValue('u_last_verified');\n var nowStr = new GlideDateTime().getDisplayValue();\n gr.setValue('u_last_verified', nowStr);\n _ewmLog('u_mvm_employee_assignment', 'u_last_verified', oldVerified, gr.getValue('u_last_verified'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "update_floor_on_assignment_verified", "fires_on_table": "u_mvm_employee_assignment", "filter_condition": "u_notesISNOTEMPTY^u_last_verifiedISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n var spaceRef = current.getValue('u_space');\n if (!spaceRef) return;\n var spGr = new GlideRecord('u_mvm_space');\n if (!spGr.get(spaceRef)) return;\n var floorRef = spGr.getValue('u_floor');\n if (!floorRef) return;\n\n var gr = new GlideRecord('u_mvm_building_floor');\n gr.addQuery('sys_id', floorRef);\n gr.query();\n while (gr.next()) {\n var oldOcc = gr.getValue('u_current_occupancy');\n var newOcc = parseInt(oldOcc || '0', 10) + 1;\n gr.setValue('u_current_occupancy', newOcc);\n _ewmLog('u_mvm_building_floor', 'u_current_occupancy', oldOcc, String(newOcc), '');\n\n var oldStatus = gr.getValue('u_floor_status');\n gr.setValue('u_floor_status', '1');\n _ewmLog('u_mvm_building_floor', 'u_floor_status', oldStatus, '1', '');\n\n var oldAccessible = gr.getValue('u_is_accessible');\n gr.setValue('u_is_accessible', 'true');\n _ewmLog('u_mvm_building_floor', 'u_is_accessible', oldAccessible, 'true', '');\n\n var oldContact = gr.getValue('u_emergency_contact');\n gr.setValue('u_emergency_contact', 'facilities@company.com');\n _ewmLog('u_mvm_building_floor', 'u_emergency_contact', oldContact, 'facilities@company.com', '');\n\n var oldNotes = gr.getValue('u_notes');\n var noteText = 'Occupancy updated via assignment ' + current.getValue('sys_id');\n gr.setValue('u_notes', noteText);\n _ewmLog('u_mvm_building_floor', 'u_notes', oldNotes, noteText, '');\n\n var oldUrl = gr.getValue('u_floor_plan_url');\n gr.setValue('u_floor_plan_url', 'https://facilities.company.com/floorplan/' + floorRef);\n _ewmLog('u_mvm_building_floor', 'u_floor_plan_url', oldUrl, 'https://facilities.company.com/floorplan/' + floorRef, '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n})(current, previous);"}, {"name": "floor_occ_sync_building_capacity", "fires_on_table": "u_mvm_building_floor", "filter_condition": "u_current_occupancyCHANGES^u_floor_status=1", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // Before-BR on u_mvm_building_floor: when occupancy changes on an active floor,\n // update floor notes and emergency_contact, then update parent building stats.\n\n var occVal = current.getValue('u_current_occupancy');\n var capVal = current.getValue('u_total_capacity');\n\n // 1. Update floor notes with occupancy summary\n var oldNotes = current.getValue('u_notes');\n var newNotes = 'Occupancy updated to ' + occVal + ' of ' + capVal + ' capacity';\n current.setValue('u_notes', newNotes);\n _ewmLog('u_mvm_building_floor', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // 2. Update floor emergency_contact with timestamp\n var oldContact = current.getValue('u_emergency_contact');\n var newContact = 'Facilities Desk - Last occupancy change processed';\n current.setValue('u_emergency_contact', newContact);\n _ewmLog('u_mvm_building_floor', 'u_emergency_contact', oldContact, current.getValue('u_emergency_contact'), '');\n\n // 3. Update parent building max_occupancy and emergency_phone\n var buildingRef = current.getValue('u_building');\n if (buildingRef) {\n var grBldg = new GlideRecord('u_mvm_building');\n grBldg.addQuery('sys_id', buildingRef);\n grBldg.query();\n if (grBldg.next()) {\n // Recalculate building max_occupancy from all active floors\n var grFloors = new GlideRecord('u_mvm_building_floor');\n grFloors.addQuery('u_building', buildingRef);\n grFloors.addQuery('u_floor_status', '1');\n grFloors.query();\n var totalCap = 0;\n while (grFloors.next()) {\n var floorSys = grFloors.getUniqueValue();\n if (floorSys == current.getUniqueValue()) {\n totalCap += parseInt(capVal, 10) || 0;\n } else {\n totalCap += parseInt(grFloors.getValue('u_total_capacity'), 10) || 0;\n }\n }\n\n var oldMax = grBldg.getValue('u_max_occupancy');\n grBldg.setValue('u_max_occupancy', totalCap);\n _ewmLog('u_mvm_building', 'u_max_occupancy', oldMax, grBldg.getValue('u_max_occupancy'), '');\n\n var oldPhone = grBldg.getValue('u_emergency_phone');\n grBldg.setValue('u_emergency_phone', '555-0199');\n _ewmLog('u_mvm_building', 'u_emergency_phone', oldPhone, grBldg.getValue('u_emergency_phone'), '');\n\n try {\n var r = grBldg.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grBldg.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_mvm_building", "documentkey": "9c3e192101f143103e48918ce4a0a6e1", "fieldname": "u_max_occupancy", "oldvalue": "0", "newvalue": "50"}, {"tablename": "u_mvm_space", "documentkey": "903e192101f143103e48918ce4a0a6ed", "fieldname": "u_notes", "oldvalue": "Standard private office", "newvalue": "Reserved for approved high-priority move request MR0001001"}, {"tablename": "u_mvm_space", "documentkey": "903e192101f143103e48918ce4a0a6ed", "fieldname": "u_cost_per_month", "oldvalue": "1500", "newvalue": "0"}, {"tablename": "u_mvm_move_task", "documentkey": "d43e192101f143103e48918ce4a0a6f0", "fieldname": "u_requires_vendor", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "614e1d2101f143103e48918ce4a0a61a", "fieldname": "u_event_datetime", "oldvalue": "", "newvalue": "2026-06-30 04:44:57"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_emergency_contact", "oldvalue": "old-contact@company.com", "newvalue": "Facilities Desk - Last occupancy change processed"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_current_occupancy", "oldvalue": "11", "newvalue": "12"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "614e1d2101f143103e48918ce4a0a61a", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Move request approved with high priority - space reserved automatically"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_notes", "oldvalue": "Initial floor notes", "newvalue": "Space updated: Room 3-107 Alpha"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_floor_plan_url", "oldvalue": "https://facilities.company.com/old-plan", "newvalue": "https://facilities.company.com/floorplan/5c3e192101f143103e48918ce4a0a6da"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "943e192101f143103e48918ce4a0a6fa", "fieldname": "u_notes", "oldvalue": "Current active assignment", "newvalue": "High priority move task escalated"}, {"tablename": "u_mvm_space", "documentkey": "903e192101f143103e48918ce4a0a6ed", "fieldname": "u_availability_status", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_mvm_space", "documentkey": "903e192101f143103e48918ce4a0a6ed", "fieldname": "u_amenities", "oldvalue": "Whiteboard, projector", "newvalue": "Pending verification after move"}, {"tablename": "u_mvm_move_task", "documentkey": "d43e192101f143103e48918ce4a0a6f0", "fieldname": "u_estimated_hours", "oldvalue": "4", "newvalue": "8"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "614e1d2101f143103e48918ce4a0a61a", "fieldname": "u_move_request", "oldvalue": "", "newvalue": "983e192101f143103e48918ce4a0a6f3"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_floor_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "614e1d2101f143103e48918ce4a0a61a", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_mvm_building", "documentkey": "9c3e192101f143103e48918ce4a0a6e1", "fieldname": "u_emergency_phone", "oldvalue": "555-0100", "newvalue": "555-0199"}, {"tablename": "u_mvm_move_task", "documentkey": "d43e192101f143103e48918ce4a0a6f0", "fieldname": "u_priority", "oldvalue": "3", "newvalue": "1"}, {"tablename": "u_mvm_employee_assignment", "documentkey": "943e192101f143103e48918ce4a0a6fa", "fieldname": "u_last_verified", "oldvalue": "2024-12-01 08:00:00", "newvalue": "2026-06-30 04:44:57"}, {"tablename": "u_mvm_move_task", "documentkey": "d43e192101f143103e48918ce4a0a6f0", "fieldname": "u_completion_notes", "oldvalue": "", "newvalue": "Escalated to high priority - vendor coordination required"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "614e1d2101f143103e48918ce4a0a61a", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_is_accessible", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_mvm_building", "documentkey": "9c3e192101f143103e48918ce4a0a6e1", "fieldname": "u_max_occupancy", "oldvalue": "200", "newvalue": "0"}, {"tablename": "u_mvm_space", "documentkey": "903e192101f143103e48918ce4a0a6ed", "fieldname": "u_notes", "oldvalue": "Reserved for approved high-priority move request MR0001001", "newvalue": "Space reserved for incoming move request"}, {"tablename": "u_mvm_move_task", "documentkey": "d43e192101f143103e48918ce4a0a6f0", "fieldname": "u_short_description", "oldvalue": "Set up workstations in Room 3-107", "newvalue": "Space info refreshed - verify setup"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_notes", "oldvalue": "Space updated: Room 3-107 Alpha", "newvalue": "Occupancy updated to 11 of 50 capacity"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_notes", "oldvalue": "Occupancy updated to 11 of 50 capacity", "newvalue": "Occupancy updated to 12 of 50 capacity"}, {"tablename": "u_mvm_move_audit_log", "documentkey": "614e1d2101f143103e48918ce4a0a61a", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_mvm_building_floor", "documentkey": "5c3e192101f143103e48918ce4a0a6da", "fieldname": "u_current_occupancy", "oldvalue": "10", "newvalue": "11"}, {"tablename": "u_mvm_move_request", "documentkey": "983e192101f143103e48918ce4a0a6f3", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_mvm_space", "documentkey": "903e192101f143103e48918ce4a0a6ed", "fieldname": "u_last_inspected", "oldvalue": "2024-08-01", "newvalue": "2026-06-30"}], "ewm_logs": [{"sys_id": "214e1d2101f143103e48918ce4a0a607", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Occupancy updated to 11 of 50 capacity", "u_new_value": "Occupancy updated via assignment 943e192101f143103e48918ce4a0a6fa", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "214e1d2101f143103e48918ce4a0a609", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_emergency_contact", "u_old_value": "facilities@company.com", "u_new_value": "Facilities Desk - Last occupancy change processed", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "214e1d2101f143103e48918ce4a0a611", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Space updated: Room 3-107 Alpha", "u_new_value": "Occupancy updated to 12 of 50 capacity", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "214e1d2101f143103e48918ce4a0a613", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building", "u_field_name": "u_emergency_phone", "u_old_value": "555-0199", "u_new_value": "555-0199", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "214ed92101f143103e48918ce4a0a6f8", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_is_accessible", "u_old_value": "0", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "254e1d2101f143103e48918ce4a0a60e", "u_br_name": "space_reserved_set_details", "u_table_name": "u_mvm_space", "u_field_name": "u_amenities", "u_old_value": "Whiteboard, projector", "u_new_value": "Pending verification after move", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "254e1d2101f143103e48918ce4a0a610", "u_br_name": "space_update_sync_floor_assign_task", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Occupancy updated to 12 of 50 capacity", "u_new_value": "Space updated: Room 3-107 Alpha", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "254e1d2101f143103e48918ce4a0a615", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_task", "u_field_name": "u_priority", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "254e1d2101f143103e48918ce4a0a617", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "254ed92101f143103e48918ce4a0a6f2", "u_br_name": "approve_high_pri_reserve_space_log", "u_table_name": "u_mvm_space", "u_field_name": "u_notes", "u_old_value": "Standard private office", "u_new_value": "Reserved for approved high-priority move request MR0001001", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "254ed92101f143103e48918ce4a0a6f9", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Space updated: Room 3-107 Alpha", "u_new_value": "Occupancy updated via assignment 943e192101f143103e48918ce4a0a6fa", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "254ed92101f143103e48918ce4a0a6ff", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_task", "u_field_name": "u_short_description", "u_old_value": "Set up workstations in Room 3-107", "u_new_value": "Space info refreshed - verify setup", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "294e1d2101f143103e48918ce4a0a601", "u_br_name": "task_priority_update_set_details", "u_table_name": "u_mvm_move_task", "u_field_name": "u_estimated_hours", "u_old_value": "4", "u_new_value": "8", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "294e1d2101f143103e48918ce4a0a604", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_current_occupancy", "u_old_value": "11", "u_new_value": "12", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "294e1d2101f143103e48918ce4a0a60f", "u_br_name": "space_reserved_set_details", "u_table_name": "u_mvm_space", "u_field_name": "u_cost_per_month", "u_old_value": "1500", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "294e1d2101f143103e48918ce4a0a619", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Move request approved with high priority - space reserved automatically", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "2d4e1d2101f143103e48918ce4a0a602", "u_br_name": "task_priority_update_set_details", "u_table_name": "u_mvm_employee_assignment", "u_field_name": "u_notes", "u_old_value": "Current active assignment", "u_new_value": "High priority move task escalated", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "2d4e1d2101f143103e48918ce4a0a605", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_is_accessible", "u_old_value": "1", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "2d4e1d2101f143103e48918ce4a0a609", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building", "u_field_name": "u_max_occupancy", "u_old_value": "0", "u_new_value": "50", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "2d4ed92101f143103e48918ce4a0a6f6", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_current_occupancy", "u_old_value": "10", "u_new_value": "11", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "614ed92101f143103e48918ce4a0a6fc", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building", "u_field_name": "u_max_occupancy", "u_old_value": "200", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "654ed92101f143103e48918ce4a0a6f1", "u_br_name": "approve_high_pri_reserve_space_log", "u_table_name": "u_mvm_space", "u_field_name": "u_availability_status", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "654ed92101f143103e48918ce4a0a6f3", "u_br_name": "space_update_sync_floor_assign_task", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Initial floor notes", "u_new_value": "Space updated: Room 3-107 Alpha", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "654ed92101f143103e48918ce4a0a6fb", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_emergency_contact", "u_old_value": "facilities@company.com", "u_new_value": "Facilities Desk - Last occupancy change processed", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "6d4e1d2101f143103e48918ce4a0a617", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a14e1d2101f143103e48918ce4a0a602", "u_br_name": "task_priority_update_set_details", "u_table_name": "u_mvm_move_task", "u_field_name": "u_completion_notes", "u_old_value": "", "u_new_value": "Escalated to high priority - vendor coordination required", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a14e1d2101f143103e48918ce4a0a605", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_floor_status", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a14ed92101f143103e48918ce4a0a6f5", "u_br_name": "space_update_sync_floor_assign_task", "u_table_name": "u_mvm_employee_assignment", "u_field_name": "u_last_verified", "u_old_value": "2024-12-01 08:00:00", "u_new_value": "2026-06-30 04:44:57", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a54e1d2101f143103e48918ce4a0a603", "u_br_name": "task_priority_update_set_details", "u_table_name": "u_mvm_employee_assignment", "u_field_name": "u_last_verified", "u_old_value": "2026-06-30 04:44:57", "u_new_value": "2026-06-30 04:44:57", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a54e1d2101f143103e48918ce4a0a606", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_emergency_contact", "u_old_value": "Facilities Desk - Last occupancy change processed", "u_new_value": "facilities@company.com", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a54e1d2101f143103e48918ce4a0a608", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Occupancy updated via assignment 943e192101f143103e48918ce4a0a6fa", "u_new_value": "Occupancy updated to 12 of 50 capacity", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a54e1d2101f143103e48918ce4a0a60a", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building", "u_field_name": "u_emergency_phone", "u_old_value": "555-0199", "u_new_value": "555-0199", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a54e1d2101f143103e48918ce4a0a612", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building", "u_field_name": "u_max_occupancy", "u_old_value": "50", "u_new_value": "50", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a54e1d2101f143103e48918ce4a0a618", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a54ed92101f143103e48918ce4a0a6f7", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_floor_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a94e1d2101f143103e48918ce4a0a607", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_floor_plan_url", "u_old_value": "https://facilities.company.com/floorplan/5c3e192101f143103e48918ce4a0a6da", "u_new_value": "https://facilities.company.com/floorplan/5c3e192101f143103e48918ce4a0a6da", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a94e1d2101f143103e48918ce4a0a60d", "u_br_name": "space_reserved_set_details", "u_table_name": "u_mvm_space", "u_field_name": "u_notes", "u_old_value": "Reserved for approved high-priority move request MR0001001", "u_new_value": "Space reserved for incoming move request", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a94e1d2101f143103e48918ce4a0a611", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_emergency_contact", "u_old_value": "Facilities Desk - Last occupancy change processed", "u_new_value": "Facilities Desk - Last occupancy change processed", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a94e1d2101f143103e48918ce4a0a614", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_task", "u_field_name": "u_short_description", "u_old_value": "Space info refreshed - verify setup", "u_new_value": "Space info refreshed - verify setup", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "a94ed92101f143103e48918ce4a0a6f8", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_emergency_contact", "u_old_value": "old-contact@company.com", "u_new_value": "facilities@company.com", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "ad4e1d2101f143103e48918ce4a0a600", "u_br_name": "task_priority_update_set_details", "u_table_name": "u_mvm_move_task", "u_field_name": "u_requires_vendor", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "ad4e1d2101f143103e48918ce4a0a60e", "u_br_name": "space_reserved_set_details", "u_table_name": "u_mvm_space", "u_field_name": "u_last_inspected", "u_old_value": "2024-08-01", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "ad4e1d2101f143103e48918ce4a0a613", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_employee_assignment", "u_field_name": "u_last_verified", "u_old_value": "2026-06-30 04:44:57", "u_new_value": "2026-06-30 04:44:57", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "ad4ed92101f143103e48918ce4a0a6f9", "u_br_name": "update_floor_on_assignment_verified", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_floor_plan_url", "u_old_value": "https://facilities.company.com/old-plan", "u_new_value": "https://facilities.company.com/floorplan/5c3e192101f143103e48918ce4a0a6da", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "ad4ed92101f143103e48918ce4a0a6ff", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_task", "u_field_name": "u_priority", "u_old_value": "3", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "e94e1d2101f143103e48918ce4a0a616", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_audit_log", "u_field_name": "u_move_request", "u_old_value": "", "u_new_value": "983e192101f143103e48918ce4a0a6f3", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "e94ed92101f143103e48918ce4a0a6fa", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building_floor", "u_field_name": "u_notes", "u_old_value": "Occupancy updated via assignment 943e192101f143103e48918ce4a0a6fa", "u_new_value": "Occupancy updated to 11 of 50 capacity", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "e94ed92101f143103e48918ce4a0a6fc", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_building", "u_field_name": "u_emergency_phone", "u_old_value": "555-0100", "u_new_value": "555-0199", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}, {"sys_id": "ed4e1d2101f143103e48918ce4a0a618", "u_br_name": "floor_occ_sync_building_capacity", "u_table_name": "u_mvm_move_audit_log", "u_field_name": "u_event_datetime", "u_old_value": "", "u_new_value": "2026-06-30 04:44:57", "u_error": "", "sys_created_on": "2026-06-30 11:44:57"}], "metadata": "{\"domain\": \"space_allocation_and_moves\", \"primary_table\": \"u_mvm_move_request\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 6, \"expected_br_count\": 6, \"all_brs_fired\": true, \"audit_count\": 32}"} {"tool_name": "insert_sqm_supplier_application", "parameters": "{\"table_name\": \"u_sqm_supplier_application\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"SUPP-APP-2024-0071\", \"u_supplier_name\": \"NovaTech Solutions Ltd\", \"u_status\": \"2\", \"u_business_category\": \"3\", \"u_country_of_origin\": \"Germany\", \"u_annual_revenue_usd\": \"750000\", \"u_applicant_email\": \"procurement@novatech-solutions.de\", \"u_documents_verified\": \"false\"}}", "seed_data": null, "supporting_data": null, "schema": "{\"u_sqm_supplier_application\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_applicant_email\": {\"type\": \"str\"}, \"u_business_category\": {\"type\": \"str\"}, \"u_country_of_origin\": {\"type\": \"str\"}, \"u_annual_revenue_usd\": {\"type\": \"decimal\"}, \"u_documents_verified\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_earliest_reapply_date\": {\"type\": \"str\"}, \"u_assigned_reviewer\": {\"FK\": \"sys_user\"}, \"u_risk_profile\": {\"FK\": \"u_sqm_risk_profile\"}}, \"u_sqm_risk_profile\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_risk_tier\": {\"type\": \"str\"}, \"u_overall_risk_score\": {\"type\": \"decimal\"}, \"u_financial_risk_score\": {\"type\": \"decimal\"}, \"u_operational_risk_score\": {\"type\": \"decimal\"}, \"u_geopolitical_risk_score\": {\"type\": \"decimal\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_assessed_by\": {\"FK\": \"sys_user\"}, \"u_mitigation_notes\": {\"type\": \"str\"}, \"u_review_frequency\": {\"type\": \"int\"}, \"u_escalated_to_senior\": {\"type\": \"bool\"}}, \"u_sqm_qualification_assessment\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_assessment_type\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_score\": {\"type\": \"decimal\"}, \"u_conducted_by\": {\"FK\": \"sys_user\"}, \"u_conducted_date\": {\"type\": \"str\"}, \"u_secondary_review_required\": {\"type\": \"bool\"}, \"u_secondary_reviewer\": {\"FK\": \"sys_user\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_conditions_for_approval\": {\"type\": \"str\"}, \"u_valid_until\": {\"type\": \"str\"}}, \"u_sqm_compliance_document\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_verified\": {\"type\": \"bool\"}, \"u_verified_by\": {\"FK\": \"sys_user\"}, \"u_verification_date\": {\"type\": \"str\"}, \"u_rejection_notes\": {\"type\": \"str\"}, \"u_document_reference\": {\"type\": \"str\"}}, \"u_sqm_approved_supplier\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_approved_categories\": {\"type\": \"str\"}, \"u_spend_limit_usd\": {\"type\": \"decimal\"}, \"u_primary_contact\": {\"type\": \"str\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_next_renewal_date\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_account_manager\": {\"FK\": \"sys_user\"}, \"u_preferred_supplier\": {\"type\": \"bool\"}}, \"u_sqm_supplier_audit\": {\"u_approved_supplier\": {\"FK\": \"u_sqm_approved_supplier\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_lead_auditor\": {\"FK\": \"sys_user\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_findings_count\": {\"type\": \"int\"}, \"u_critical_findings\": {\"type\": \"bool\"}, \"u_audit_notes\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}}, \"u_sqm_audit_finding\": {\"u_supplier_audit\": {\"FK\": \"u_sqm_supplier_audit\"}, \"u_finding_description\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_identified_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_remediation_status\": {\"type\": \"str\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_verified_closed\": {\"type\": \"bool\"}, \"u_assigned_to\": {\"FK\": \"sys_user\"}}, \"u_sqm_document_requirement\": {\"u_requirement_name\": {\"type\": \"str\"}, \"u_applicable_category\": {\"type\": \"str\"}, \"u_required_document_type\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_max_validity_days\": {\"type\": \"int\"}, \"u_regulatory_reference\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_review_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_sqm_qualification_checklist\": {\"u_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_criterion_name\": {\"type\": \"str\"}, \"u_criterion_category\": {\"type\": \"str\"}, \"u_weight\": {\"type\": \"decimal\"}, \"u_score_awarded\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_pass_threshold\": {\"type\": \"decimal\"}, \"u_result\": {\"type\": \"str\"}, \"u_evaluator_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_mandatory_criterion\": {\"type\": \"bool\"}}, \"u_sqm_status_history\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_changed_by\": {\"FK\": \"sys_user\"}, \"u_changed_on\": {\"type\": \"str\"}, \"u_change_reason\": {\"type\": \"str\"}, \"u_triggered_by_system\": {\"type\": \"bool\"}, \"u_related_document\": {\"FK\": \"u_sqm_compliance_document\"}, \"u_related_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_days_in_previous_status\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "init_submitted_tech_supplier_app", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_status=2^u_business_category=3^u_country_of_originISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // 1. Set documents_verified to false on new submitted technology supplier applications\n var oldDocVerified = current.getValue('u_documents_verified');\n current.setValue('u_documents_verified', 'false');\n _ewmLog(current.getTableName(), 'u_documents_verified', oldDocVerified, current.getValue('u_documents_verified'), '');\n\n // 2. Set submission_date to today\n var today = new GlideDateTime().getDate().toString();\n var oldSubDate = current.getValue('u_submission_date');\n current.setValue('u_submission_date', today);\n _ewmLog(current.getTableName(), 'u_submission_date', oldSubDate, current.getValue('u_submission_date'), '');\n\n // 3. Default rejection_reason to empty string for clean record\n var oldRejReason = current.getValue('u_rejection_reason');\n current.setValue('u_rejection_reason', '');\n _ewmLog(current.getTableName(), 'u_rejection_reason', oldRejReason, current.getValue('u_rejection_reason'), '');\n\n // 4. Insert a placeholder Risk Profile for this application\n var grRisk = new GlideRecord('u_sqm_risk_profile');\n grRisk.initialize();\n grRisk.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_risk_profile', 'u_application', '', current.getUniqueValue(), '');\n grRisk.setValue('u_risk_tier', '2');\n _ewmLog('u_sqm_risk_profile', 'u_risk_tier', '', '2', '');\n grRisk.setValue('u_overall_risk_score', '0');\n _ewmLog('u_sqm_risk_profile', 'u_overall_risk_score', '', '0', '');\n grRisk.setValue('u_escalated_to_senior', 'false');\n _ewmLog('u_sqm_risk_profile', 'u_escalated_to_senior', '', 'false', '');\n grRisk.setValue('u_mitigation_notes', 'Pending initial assessment');\n _ewmLog('u_sqm_risk_profile', 'u_mitigation_notes', '', 'Pending initial assessment', '');\n grRisk.setValue('u_review_frequency', '90');\n _ewmLog('u_sqm_risk_profile', 'u_review_frequency', '', '90', '');\n try {\n var riskResult = grRisk.insert();\n if (!riskResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grRisk.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 5. Insert an initial Qualification Assessment with Pending outcome\n var grAssess = new GlideRecord('u_sqm_qualification_assessment');\n grAssess.initialize();\n grAssess.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_qualification_assessment', 'u_application', '', current.getUniqueValue(), '');\n grAssess.setValue('u_assessment_type', '1');\n _ewmLog('u_sqm_qualification_assessment', 'u_assessment_type', '', '1', '');\n grAssess.setValue('u_outcome', '4');\n _ewmLog('u_sqm_qualification_assessment', 'u_outcome', '', '4', '');\n grAssess.setValue('u_score', '0');\n _ewmLog('u_sqm_qualification_assessment', 'u_score', '', '0', '');\n grAssess.setValue('u_secondary_review_required', 'false');\n _ewmLog('u_sqm_qualification_assessment', 'u_secondary_review_required', '', 'false', '');\n grAssess.setValue('u_findings_summary', 'Awaiting document verification and assessment');\n _ewmLog('u_sqm_qualification_assessment', 'u_findings_summary', '', 'Awaiting document verification and assessment', '');\n try {\n var assessResult = grAssess.insert();\n if (!assessResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grAssess.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "tech_supplier_init_docs_and_history", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_status=2^u_documents_verified=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a mandatory compliance document placeholder (Insurance) for this Technology supplier\n var docGr = new GlideRecord('u_sqm_compliance_document');\n docGr.initialize();\n docGr.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_compliance_document', 'u_application', '', current.getUniqueValue(), '');\n docGr.setValue('u_document_type', '2');\n _ewmLog('u_sqm_compliance_document', 'u_document_type', '', '2', '');\n docGr.setValue('u_document_name', 'Technology Supplier Liability Insurance');\n _ewmLog('u_sqm_compliance_document', 'u_document_name', '', 'Technology Supplier Liability Insurance', '');\n docGr.setValue('u_issuing_authority', 'Pending');\n _ewmLog('u_sqm_compliance_document', 'u_issuing_authority', '', 'Pending', '');\n docGr.setValue('u_verified', 'false');\n _ewmLog('u_sqm_compliance_document', 'u_verified', '', 'false', '');\n docGr.setValue('u_document_reference', 'AUTO-REQ-' + current.getValue('u_number'));\n _ewmLog('u_sqm_compliance_document', 'u_document_reference', '', 'AUTO-REQ-' + current.getValue('u_number'), '');\n try {\n var docResult = docGr.insert();\n if (!docResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + docGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Insert a status history record capturing the initial submission\n var shGr = new GlideRecord('u_sqm_status_history');\n shGr.initialize();\n shGr.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_status_history', 'u_application', '', current.getUniqueValue(), '');\n shGr.setValue('u_previous_status', '1');\n _ewmLog('u_sqm_status_history', 'u_previous_status', '', '1', '');\n shGr.setValue('u_new_status', '2');\n _ewmLog('u_sqm_status_history', 'u_new_status', '', '2', '');\n shGr.setValue('u_triggered_by_system', 'true');\n _ewmLog('u_sqm_status_history', 'u_triggered_by_system', '', 'true', '');\n shGr.setValue('u_change_reason', 'Auto-logged on insert of submitted Technology supplier application');\n _ewmLog('u_sqm_status_history', 'u_change_reason', '', 'Auto-logged on insert of submitted Technology supplier application', '');\n shGr.setValue('u_days_in_previous_status', 0);\n _ewmLog('u_sqm_status_history', 'u_days_in_previous_status', '', '0', '');\n shGr.setValue('u_notes', 'Documents not yet verified; compliance document placeholder created');\n _ewmLog('u_sqm_status_history', 'u_notes', '', 'Documents not yet verified; compliance document placeholder created', '');\n try {\n var shResult = shGr.insert();\n if (!shResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + shGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "tech_supplier_init_multi_table_setup", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_annual_revenue_usd>500000", "trigger_sequence": "after", "trigger_type": "insert", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Insert into u_sqm_approved_supplier - create a placeholder entry for high-revenue tech suppliers\n var grApproved = new GlideRecord('u_sqm_approved_supplier');\n grApproved.initialize();\n grApproved.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_approved_supplier', 'u_application', '', current.getUniqueValue(), '');\n grApproved.setValue('u_qualification_status', '2');\n _ewmLog('u_sqm_approved_supplier', 'u_qualification_status', '', '2', '');\n grApproved.setValue('u_approved_categories', 'Technology');\n _ewmLog('u_sqm_approved_supplier', 'u_approved_categories', '', 'Technology', '');\n grApproved.setValue('u_spend_limit_usd', '750000');\n _ewmLog('u_sqm_approved_supplier', 'u_spend_limit_usd', '', '750000', '');\n grApproved.setValue('u_primary_contact', current.getValue('u_applicant_email'));\n _ewmLog('u_sqm_approved_supplier', 'u_primary_contact', '', current.getValue('u_applicant_email'), '');\n try {\n var r1 = grApproved.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grApproved.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert into u_sqm_document_requirement - create a mandatory requirement for this category\n var grReq = new GlideRecord('u_sqm_document_requirement');\n grReq.initialize();\n grReq.setValue('u_applicable_category', '3');\n _ewmLog('u_sqm_document_requirement', 'u_applicable_category', '', '3', '');\n grReq.setValue('u_required_document_type', '1');\n _ewmLog('u_sqm_document_requirement', 'u_required_document_type', '', '1', '');\n grReq.setValue('u_is_mandatory', 'true');\n _ewmLog('u_sqm_document_requirement', 'u_is_mandatory', '', 'true', '');\n grReq.setValue('u_description', 'ISO 27001 certification required for technology suppliers with revenue above 500k');\n _ewmLog('u_sqm_document_requirement', 'u_description', '', 'ISO 27001 certification required for technology suppliers with revenue above 500k', '');\n grReq.setValue('u_max_validity_days', '365');\n _ewmLog('u_sqm_document_requirement', 'u_max_validity_days', '', '365', '');\n grReq.setValue('u_active', 'true');\n _ewmLog('u_sqm_document_requirement', 'u_active', '', 'true', '');\n try {\n var r2 = grReq.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grReq.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Update the risk profile to flag escalation for high-revenue suppliers\n var grRisk = new GlideRecord('u_sqm_risk_profile');\n grRisk.addQuery('u_application', current.getUniqueValue());\n grRisk.query();\n if (grRisk.next()) {\n var oldEsc = grRisk.getValue('u_escalated_to_senior');\n grRisk.setValue('u_escalated_to_senior', 'true');\n _ewmLog('u_sqm_risk_profile', 'u_escalated_to_senior', oldEsc, 'true', '');\n try {\n var r3 = grRisk.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grRisk.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "set_defaults_on_named_supplier_app", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_supplier_nameISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // Set the submission date to today for any named supplier application on insert\n var today = new GlideDateTime().getDate().toString();\n\n var oldSubmissionDate = current.getValue('u_submission_date');\n current.setValue('u_submission_date', today);\n _ewmLog(current.getTableName(), 'u_submission_date', oldSubmissionDate, current.getValue('u_submission_date'), '');\n\n // Calculate earliest reapply date as 90 days from today per business constraint\n var reapplyDate = new GlideDateTime();\n reapplyDate.addDaysUTC(90);\n var reapplyStr = reapplyDate.getDate().toString();\n\n var oldReapply = current.getValue('u_earliest_reapply_date');\n current.setValue('u_earliest_reapply_date', reapplyStr);\n _ewmLog(current.getTableName(), 'u_earliest_reapply_date', oldReapply, current.getValue('u_earliest_reapply_date'), '');\n\n // Default the rejection_reason to a standard placeholder indicating no rejection yet\n var oldRejectionReason = current.getValue('u_rejection_reason');\n current.setValue('u_rejection_reason', 'N/A - Pending qualification review');\n _ewmLog(current.getTableName(), 'u_rejection_reason', oldRejectionReason, current.getValue('u_rejection_reason'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_sqm_qualification_assessment", "documentkey": "5d3401a9017d03103e48918ce4a0a630", "fieldname": "u_outcome", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_country_of_origin", "oldvalue": "", "newvalue": "Germany"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "5d3401a9017d03103e48918ce4a0a630", "fieldname": "u_assessment_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_applicant_email", "oldvalue": "", "newvalue": "procurement@novatech-solutions.de"}, {"tablename": "u_sqm_status_history", "documentkey": "113401a9017d03103e48918ce4a0a63d", "fieldname": "u_application", "oldvalue": "", "newvalue": "4534c969017d03103e48918ce4a0a6e0"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "9d3401a9017d03103e48918ce4a0a640", "fieldname": "u_application", "oldvalue": "", "newvalue": "4534c969017d03103e48918ce4a0a6e0"}, {"tablename": "u_sqm_risk_profile", "documentkey": "1134c969017d03103e48918ce4a0a6e6", "fieldname": "u_review_frequency", "oldvalue": "", "newvalue": "90"}, {"tablename": "u_sqm_compliance_document", "documentkey": "913401a9017d03103e48918ce4a0a638", "fieldname": "u_document_name", "oldvalue": "", "newvalue": "Technology Supplier Liability Insurance"}, {"tablename": "u_sqm_status_history", "documentkey": "113401a9017d03103e48918ce4a0a63d", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_document_requirement", "documentkey": "d13401a9017d03103e48918ce4a0a645", "fieldname": "u_applicable_category", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sqm_risk_profile", "documentkey": "1134c969017d03103e48918ce4a0a6e6", "fieldname": "u_mitigation_notes", "oldvalue": "", "newvalue": "Pending initial assessment"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_submission_date", "oldvalue": "", "newvalue": "2026-06-30"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "5d3401a9017d03103e48918ce4a0a630", "fieldname": "u_secondary_review_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_earliest_reapply_date", "oldvalue": "", "newvalue": "2026-09-28"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "9d3401a9017d03103e48918ce4a0a640", "fieldname": "u_approved_categories", "oldvalue": "", "newvalue": "Technology"}, {"tablename": "u_sqm_risk_profile", "documentkey": "1134c969017d03103e48918ce4a0a6e6", "fieldname": "u_escalated_to_senior", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "5d3401a9017d03103e48918ce4a0a630", "fieldname": "u_application", "oldvalue": "", "newvalue": "4534c969017d03103e48918ce4a0a6e0"}, {"tablename": "u_sqm_compliance_document", "documentkey": "913401a9017d03103e48918ce4a0a638", "fieldname": "u_document_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_status_history", "documentkey": "113401a9017d03103e48918ce4a0a63d", "fieldname": "u_days_in_previous_status", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "9d3401a9017d03103e48918ce4a0a640", "fieldname": "u_preferred_supplier", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_risk_profile", "documentkey": "1134c969017d03103e48918ce4a0a6e6", "fieldname": "u_application", "oldvalue": "", "newvalue": "4534c969017d03103e48918ce4a0a6e0"}, {"tablename": "u_sqm_compliance_document", "documentkey": "913401a9017d03103e48918ce4a0a638", "fieldname": "u_application", "oldvalue": "", "newvalue": "4534c969017d03103e48918ce4a0a6e0"}, {"tablename": "u_sqm_status_history", "documentkey": "113401a9017d03103e48918ce4a0a63d", "fieldname": "u_change_reason", "oldvalue": "", "newvalue": "Auto-logged on insert of submitted Technology supplier application"}, {"tablename": "u_sqm_document_requirement", "documentkey": "d13401a9017d03103e48918ce4a0a645", "fieldname": "u_description", "oldvalue": "", "newvalue": "ISO 27001 certification required for technology suppliers with revenue above 500k"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_annual_revenue_usd", "oldvalue": "", "newvalue": "750000"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "5d3401a9017d03103e48918ce4a0a630", "fieldname": "u_findings_summary", "oldvalue": "", "newvalue": "Awaiting document verification and assessment"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "9d3401a9017d03103e48918ce4a0a640", "fieldname": "u_spend_limit_usd", "oldvalue": "", "newvalue": "750000"}, {"tablename": "u_sqm_compliance_document", "documentkey": "913401a9017d03103e48918ce4a0a638", "fieldname": "u_verified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_status_history", "documentkey": "113401a9017d03103e48918ce4a0a63d", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "9d3401a9017d03103e48918ce4a0a640", "fieldname": "u_primary_contact", "oldvalue": "", "newvalue": "procurement@novatech-solutions.de"}, {"tablename": "u_sqm_document_requirement", "documentkey": "d13401a9017d03103e48918ce4a0a645", "fieldname": "u_max_validity_days", "oldvalue": "", "newvalue": "365"}, {"tablename": "u_sqm_risk_profile", "documentkey": "1134c969017d03103e48918ce4a0a6e6", "fieldname": "u_escalated_to_senior", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_number", "oldvalue": "", "newvalue": "SUPP-APP-2024-0071"}, {"tablename": "u_sqm_compliance_document", "documentkey": "913401a9017d03103e48918ce4a0a638", "fieldname": "u_issuing_authority", "oldvalue": "", "newvalue": "Pending"}, {"tablename": "u_sqm_document_requirement", "documentkey": "d13401a9017d03103e48918ce4a0a645", "fieldname": "u_required_document_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_documents_verified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "5d3401a9017d03103e48918ce4a0a630", "fieldname": "u_score", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_rejection_reason", "oldvalue": "", "newvalue": "N/A - Pending qualification review"}, {"tablename": "u_sqm_status_history", "documentkey": "113401a9017d03103e48918ce4a0a63d", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Documents not yet verified; compliance document placeholder created"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "9d3401a9017d03103e48918ce4a0a640", "fieldname": "u_qualification_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_risk_profile", "documentkey": "1134c969017d03103e48918ce4a0a6e6", "fieldname": "u_risk_tier", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_compliance_document", "documentkey": "913401a9017d03103e48918ce4a0a638", "fieldname": "u_document_reference", "oldvalue": "", "newvalue": "AUTO-REQ-SUPP-APP-2024-0071"}, {"tablename": "u_sqm_status_history", "documentkey": "113401a9017d03103e48918ce4a0a63d", "fieldname": "u_triggered_by_system", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_document_requirement", "documentkey": "d13401a9017d03103e48918ce4a0a645", "fieldname": "u_is_mandatory", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_risk_profile", "documentkey": "1134c969017d03103e48918ce4a0a6e6", "fieldname": "u_overall_risk_score", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_supplier_name", "oldvalue": "", "newvalue": "NovaTech Solutions Ltd"}, {"tablename": "u_sqm_document_requirement", "documentkey": "d13401a9017d03103e48918ce4a0a645", "fieldname": "u_active", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_supplier_application", "documentkey": "4534c969017d03103e48918ce4a0a6e0", "fieldname": "u_business_category", "oldvalue": "", "newvalue": "3"}], "ewm_logs": [{"sys_id": "113401a9017d03103e48918ce4a0a633", "u_br_name": "set_defaults_on_named_supplier_app", "u_table_name": "u_sqm_supplier_application", "u_field_name": "u_rejection_reason", "u_old_value": "", 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{\"type\": \"int\"}, \"u_regulatory_reference\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_review_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_sqm_qualification_checklist\": {\"u_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_criterion_name\": {\"type\": \"str\"}, \"u_criterion_category\": {\"type\": \"str\"}, \"u_weight\": {\"type\": \"decimal\"}, \"u_score_awarded\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_pass_threshold\": {\"type\": \"decimal\"}, \"u_result\": {\"type\": \"str\"}, \"u_evaluator_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_mandatory_criterion\": {\"type\": \"bool\"}}, \"u_sqm_status_history\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_changed_by\": {\"FK\": \"sys_user\"}, \"u_changed_on\": {\"type\": \"str\"}, \"u_change_reason\": {\"type\": \"str\"}, \"u_triggered_by_system\": {\"type\": \"bool\"}, \"u_related_document\": {\"FK\": \"u_sqm_compliance_document\"}, \"u_related_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_days_in_previous_status\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "advance_to_assessment_set_defaults", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_statusCHANGESTO3^u_documents_verified=true^u_business_category=3", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set country_of_origin on current (before-BR self-write) ---\n var oldCountry = current.getValue('u_country_of_origin');\n current.setValue('u_country_of_origin', 'Assessment Region Assigned');\n _ewmLog(current.getTableName(), 'u_country_of_origin', oldCountry, current.getValue('u_country_of_origin'), '');\n\n // --- 2. Set submission_date to today on current ---\n var oldSubDate = current.getValue('u_submission_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n current.setValue('u_submission_date', today);\n _ewmLog(current.getTableName(), 'u_submission_date', oldSubDate, current.getValue('u_submission_date'), '');\n\n // --- 3. Set annual_revenue_usd default if empty on current ---\n var oldRevenue = current.getValue('u_annual_revenue_usd');\n current.setValue('u_annual_revenue_usd', '0');\n _ewmLog(current.getTableName(), 'u_annual_revenue_usd', oldRevenue, current.getValue('u_annual_revenue_usd'), '');\n\n // --- 4. Update linked risk profile: set review_frequency and escalated_to_senior ---\n var riskSysId = current.getValue('u_risk_profile');\n if (riskSysId) {\n var gr = new GlideRecord('u_sqm_risk_profile');\n gr.addQuery('sys_id', riskSysId);\n gr.query();\n if (gr.next()) {\n var oldFreq = gr.getValue('u_review_frequency');\n gr.setValue('u_review_frequency', 90);\n _ewmLog('u_sqm_risk_profile', 'u_review_frequency', oldFreq, gr.getValue('u_review_frequency'), '');\n\n var oldEsc = gr.getValue('u_escalated_to_senior');\n gr.setValue('u_escalated_to_senior', 'false');\n _ewmLog('u_sqm_risk_profile', 'u_escalated_to_senior', oldEsc, gr.getValue('u_escalated_to_senior'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "approved_supplier_and_assessment_create", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_statusCHANGESTO3^u_documents_verified=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Insert an Approved Supplier record ---\n var grAS = new GlideRecord('u_sqm_approved_supplier');\n grAS.initialize();\n grAS.setValue('u_application', current.getValue('u_number'));\n _ewmLog('u_sqm_approved_supplier', 'u_application', '', current.getValue('u_number'), '');\n\n grAS.setValue('u_qualification_status', '1');\n _ewmLog('u_sqm_approved_supplier', 'u_qualification_status', '', '1', '');\n\n var todayStr = new GlideDateTime().getDate().toString();\n grAS.setValue('u_approval_date', todayStr);\n _ewmLog('u_sqm_approved_supplier', 'u_approval_date', '', todayStr, '');\n\n try {\n var rAS = grAS.insert();\n if (!rAS) { _ewmLog('','','','', 'GR insert failed: ' + grAS.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 2. Update existing Qualification Assessment to Approved ---\n var grQA = new GlideRecord('u_sqm_qualification_assessment');\n grQA.addQuery('u_application', current.getUniqueValue());\n grQA.addQuery('u_outcome', '4'); // currently Pending\n grQA.query();\n while (grQA.next()) {\n var oldOutcome = grQA.getValue('u_outcome');\n grQA.setValue('u_outcome', '1');\n _ewmLog('u_sqm_qualification_assessment', 'u_outcome', oldOutcome, '1', '');\n\n try {\n var rQA = grQA.update();\n if (!rQA) { _ewmLog('','','','', 'GR update failed: ' + grQA.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "log_status_and_schedule_audit_on_review", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_statusCHANGESTO3^u_documents_verified=true", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // --- 1. Insert a status history record (table 1: u_sqm_status_history) ---\n var grHist = new GlideRecord('u_sqm_status_history');\n grHist.initialize();\n grHist.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_status_history', 'u_application', '', current.getUniqueValue(), '');\n\n var prevStatus = previous.getValue('u_status') || '';\n grHist.setValue('u_previous_status', prevStatus);\n _ewmLog('u_sqm_status_history', 'u_previous_status', '', prevStatus, '');\n\n grHist.setValue('u_new_status', '3');\n _ewmLog('u_sqm_status_history', 'u_new_status', '', '3', '');\n\n grHist.setValue('u_change_reason', 'Documents verified; application moved to Under Review');\n _ewmLog('u_sqm_status_history', 'u_change_reason', '', 'Documents verified; application moved to Under Review', '');\n\n grHist.setValue('u_triggered_by_system', 'true');\n _ewmLog('u_sqm_status_history', 'u_triggered_by_system', '', 'true', '');\n\n try {\n var rHist = grHist.insert();\n if (!rHist) { _ewmLog('','','','', 'GR insert failed: ' + grHist.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 2. Schedule an initial document-review audit (table 2: u_sqm_supplier_audit) ---\n var grAS = new GlideRecord('u_sqm_approved_supplier');\n grAS.addQuery('u_application', current.getUniqueValue());\n grAS.query();\n var approvedSupplierId = '';\n if (grAS.next()) {\n approvedSupplierId = grAS.getUniqueValue();\n }\n\n var grAudit = new GlideRecord('u_sqm_supplier_audit');\n grAudit.initialize();\n\n if (approvedSupplierId) {\n grAudit.setValue('u_approved_supplier', approvedSupplierId);\n _ewmLog('u_sqm_supplier_audit', 'u_approved_supplier', '', approvedSupplierId, '');\n }\n\n grAudit.setValue('u_audit_type', '3');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_type', '', '3', '');\n\n grAudit.setValue('u_audit_status', '1');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_status', '', '1', '');\n\n grAudit.setValue('u_audit_notes', 'Auto-scheduled document review audit for application ' + current.getValue('u_number'));\n _ewmLog('u_sqm_supplier_audit', 'u_audit_notes', '', 'Auto-scheduled document review audit for application ' + current.getValue('u_number'), '');\n\n grAudit.setValue('u_follow_up_required', 'false');\n _ewmLog('u_sqm_supplier_audit', 'u_follow_up_required', '', 'false', '');\n\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_sqm_supplier_application", "documentkey": "27e7c1e501bd03103e48918ce4a0a662", "fieldname": "u_annual_revenue_usd", "oldvalue": "5000000", "newvalue": "0"}, {"tablename": "u_sqm_status_history", "documentkey": "240885e501bd03103e48918ce4a0a63f", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_risk_profile", "documentkey": "a3e7c1e501bd03103e48918ce4a0a651", "fieldname": "u_review_frequency", "oldvalue": "180", "newvalue": "90"}, {"tablename": "u_sqm_supplier_audit", "documentkey": "e40885e501bd03103e48918ce4a0a642", "fieldname": "u_follow_up_required", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "6808c1e501bd03103e48918ce4a0a676", "fieldname": "u_qualification_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_supplier_application", "documentkey": "27e7c1e501bd03103e48918ce4a0a662", "fieldname": "u_country_of_origin", "oldvalue": "Germany", "newvalue": "Assessment Region Assigned"}, {"tablename": "u_sqm_status_history", "documentkey": "240885e501bd03103e48918ce4a0a63f", "fieldname": "u_triggered_by_system", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_risk_profile", "documentkey": "a3e7c1e501bd03103e48918ce4a0a651", "fieldname": "u_escalated_to_senior", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_sqm_supplier_audit", "documentkey": "e40885e501bd03103e48918ce4a0a642", "fieldname": "u_audit_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "6808c1e501bd03103e48918ce4a0a676", "fieldname": "u_application", "oldvalue": "", "newvalue": "SAPP0001001"}, {"tablename": "u_sqm_supplier_application", "documentkey": "27e7c1e501bd03103e48918ce4a0a662", "fieldname": "u_status", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_sqm_status_history", "documentkey": "240885e501bd03103e48918ce4a0a63f", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sqm_supplier_audit", "documentkey": "e40885e501bd03103e48918ce4a0a642", "fieldname": "u_findings_count", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_supplier_audit", "documentkey": "e40885e501bd03103e48918ce4a0a642", "fieldname": "u_audit_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "6808c1e501bd03103e48918ce4a0a676", "fieldname": "u_preferred_supplier", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_supplier_application", "documentkey": "27e7c1e501bd03103e48918ce4a0a662", "fieldname": "u_submission_date", "oldvalue": "2025-01-05", "newvalue": "2026-06-30"}, {"tablename": "u_sqm_status_history", "documentkey": "240885e501bd03103e48918ce4a0a63f", "fieldname": "u_application", "oldvalue": "", "newvalue": "27e7c1e501bd03103e48918ce4a0a662"}, {"tablename": "u_sqm_status_history", "documentkey": "240885e501bd03103e48918ce4a0a63f", "fieldname": "u_change_reason", "oldvalue": "", "newvalue": "Documents verified; application moved to Under Review"}, {"tablename": "u_sqm_supplier_audit", "documentkey": "e40885e501bd03103e48918ce4a0a642", "fieldname": "u_critical_findings", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_supplier_audit", "documentkey": "e40885e501bd03103e48918ce4a0a642", "fieldname": "u_audit_notes", "oldvalue": "", "newvalue": "Auto-scheduled document review audit for application SAPP0001001"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "6808c1e501bd03103e48918ce4a0a676", "fieldname": "u_approval_date", "oldvalue": "", "newvalue": "2026-06-30"}], "ewm_logs": [{"sys_id": "2008c1e501bd03103e48918ce4a0a672", "u_br_name": "advance_to_assessment_set_defaults", "u_table_name": "u_sqm_risk_profile", "u_field_name": "u_review_frequency", "u_old_value": "180", "u_new_value": "90", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "2008c1e501bd03103e48918ce4a0a676", "u_br_name": "approved_supplier_and_assessment_create", "u_table_name": "u_sqm_approved_supplier", "u_field_name": "u_approval_date", "u_old_value": "", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "2808c1e501bd03103e48918ce4a0a677", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_status_history", "u_field_name": "u_application", "u_old_value": "", "u_new_value": "27e7c1e501bd03103e48918ce4a0a662", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "2c0885e501bd03103e48918ce4a0a640", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_supplier_audit", "u_field_name": "u_audit_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "2c08c1e501bd03103e48918ce4a0a679", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_status_history", "u_field_name": "u_triggered_by_system", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "6008c1e501bd03103e48918ce4a0a678", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_status_history", "u_field_name": "u_previous_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "640885e501bd03103e48918ce4a0a641", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_supplier_audit", "u_field_name": "u_audit_notes", "u_old_value": "", "u_new_value": "Auto-scheduled document review audit for application SAPP0001001", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "6408c1e501bd03103e48918ce4a0a671", "u_br_name": "advance_to_assessment_set_defaults", "u_table_name": "u_sqm_supplier_application", "u_field_name": "u_annual_revenue_usd", "u_old_value": "5000000", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "a808c1e501bd03103e48918ce4a0a672", "u_br_name": "advance_to_assessment_set_defaults", "u_table_name": "u_sqm_risk_profile", "u_field_name": "u_escalated_to_senior", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "a808c1e501bd03103e48918ce4a0a678", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_status_history", "u_field_name": "u_new_status", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "ac0885e501bd03103e48918ce4a0a641", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_supplier_audit", "u_field_name": "u_follow_up_required", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "ac08c1e501bd03103e48918ce4a0a674", "u_br_name": "approved_supplier_and_assessment_create", "u_table_name": "u_sqm_approved_supplier", "u_field_name": "u_application", "u_old_value": "", "u_new_value": "SAPP0001001", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "e00885e501bd03103e48918ce4a0a640", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_supplier_audit", "u_field_name": "u_audit_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "e008c1e501bd03103e48918ce4a0a679", "u_br_name": "log_status_and_schedule_audit_on_review", "u_table_name": "u_sqm_status_history", "u_field_name": "u_change_reason", "u_old_value": "", "u_new_value": "Documents verified; application moved to Under Review", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "e408c1e501bd03103e48918ce4a0a675", "u_br_name": "approved_supplier_and_assessment_create", "u_table_name": "u_sqm_approved_supplier", "u_field_name": "u_qualification_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "e808c1e501bd03103e48918ce4a0a66f", "u_br_name": "advance_to_assessment_set_defaults", "u_table_name": "u_sqm_supplier_application", "u_field_name": "u_country_of_origin", "u_old_value": "Germany", "u_new_value": "Assessment Region Assigned", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}, {"sys_id": "e808c1e501bd03103e48918ce4a0a670", "u_br_name": "advance_to_assessment_set_defaults", "u_table_name": "u_sqm_supplier_application", "u_field_name": "u_submission_date", "u_old_value": "2025-01-05", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:07:40"}], "metadata": "{\"domain\": \"supplier_qualification\", \"primary_table\": \"u_sqm_supplier_application\", \"topology\": [\"flat\"], \"num_brs\": \"3\", \"total_brs_fired\": 3, \"expected_br_count\": 3, \"all_brs_fired\": true, \"audit_count\": 21}"} {"tool_name": "update_sqm_supplier_application", "parameters": "{\"table_name\": \"u_sqm_supplier_application\", \"operation\": \"update\", \"fields\": {\"u_status\": \"5\", \"u_documents_verified\": \"true\", \"u_business_category\": \"3\", \"u_supplier_name\": \"NovaTech Solutions\", \"u_applicant_email\": \"procurement@novatech-solutions.com\"}}", "seed_data": "{\"u_number\": \"SQMA0009001\", \"u_submission_date\": \"2024-11-15\", \"u_supplier_name\": \"NovaTech Solutions\", \"u_annual_revenue_usd\": \"8500000\", \"u_documents_verified\": \"false\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:19:32\", \"sys_tags\": \"\", \"sys_id\": \"19aac12101fd03103e48918ce4a0a609\", \"sys_updated_by\": \"admin\", \"u_business_category\": \"3\", \"u_country_of_origin\": \"United States\", \"sys_created_on\": \"2026-06-30 10:19:12\", \"u_earliest_reapply_date\": \"\", \"u_risk_profile\": \"\", \"u_status\": \"5\", \"u_rejection_reason\": \"\", \"u_applicant_email\": \"procurement@novatech-solutions.com\", \"sys_created_by\": \"admin\"}", "supporting_data": null, "schema": "{\"u_sqm_supplier_application\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_applicant_email\": {\"type\": \"str\"}, \"u_business_category\": {\"type\": \"str\"}, \"u_country_of_origin\": {\"type\": \"str\"}, \"u_annual_revenue_usd\": {\"type\": \"decimal\"}, \"u_documents_verified\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_earliest_reapply_date\": {\"type\": \"str\"}, \"u_assigned_reviewer\": {\"FK\": \"sys_user\"}, \"u_risk_profile\": {\"FK\": \"u_sqm_risk_profile\"}}, \"u_sqm_risk_profile\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_risk_tier\": {\"type\": \"str\"}, \"u_overall_risk_score\": {\"type\": \"decimal\"}, \"u_financial_risk_score\": {\"type\": \"decimal\"}, \"u_operational_risk_score\": {\"type\": \"decimal\"}, \"u_geopolitical_risk_score\": {\"type\": \"decimal\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_assessed_by\": {\"FK\": \"sys_user\"}, \"u_mitigation_notes\": {\"type\": \"str\"}, \"u_review_frequency\": {\"type\": \"int\"}, \"u_escalated_to_senior\": {\"type\": \"bool\"}}, \"u_sqm_qualification_assessment\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_assessment_type\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_score\": {\"type\": \"decimal\"}, \"u_conducted_by\": {\"FK\": \"sys_user\"}, \"u_conducted_date\": {\"type\": \"str\"}, \"u_secondary_review_required\": {\"type\": \"bool\"}, \"u_secondary_reviewer\": {\"FK\": \"sys_user\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_conditions_for_approval\": {\"type\": \"str\"}, \"u_valid_until\": {\"type\": \"str\"}}, \"u_sqm_compliance_document\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_verified\": {\"type\": \"bool\"}, \"u_verified_by\": {\"FK\": \"sys_user\"}, \"u_verification_date\": {\"type\": \"str\"}, \"u_rejection_notes\": {\"type\": \"str\"}, \"u_document_reference\": {\"type\": \"str\"}}, \"u_sqm_approved_supplier\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_approved_categories\": {\"type\": \"str\"}, \"u_spend_limit_usd\": {\"type\": \"decimal\"}, \"u_primary_contact\": {\"type\": \"str\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_next_renewal_date\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_account_manager\": {\"FK\": \"sys_user\"}, \"u_preferred_supplier\": {\"type\": \"bool\"}}, \"u_sqm_supplier_audit\": {\"u_approved_supplier\": {\"FK\": \"u_sqm_approved_supplier\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_lead_auditor\": {\"FK\": \"sys_user\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_findings_count\": {\"type\": \"int\"}, \"u_critical_findings\": {\"type\": \"bool\"}, \"u_audit_notes\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}}, \"u_sqm_audit_finding\": {\"u_supplier_audit\": {\"FK\": \"u_sqm_supplier_audit\"}, \"u_finding_description\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_identified_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_remediation_status\": {\"type\": \"str\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_verified_closed\": {\"type\": \"bool\"}, \"u_assigned_to\": {\"FK\": \"sys_user\"}}, \"u_sqm_document_requirement\": {\"u_requirement_name\": {\"type\": \"str\"}, \"u_applicable_category\": {\"type\": \"str\"}, \"u_required_document_type\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_max_validity_days\": {\"type\": \"int\"}, \"u_regulatory_reference\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_review_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_sqm_qualification_checklist\": {\"u_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_criterion_name\": {\"type\": \"str\"}, \"u_criterion_category\": {\"type\": \"str\"}, \"u_weight\": {\"type\": \"decimal\"}, \"u_score_awarded\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_pass_threshold\": {\"type\": \"decimal\"}, \"u_result\": {\"type\": \"str\"}, \"u_evaluator_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_mandatory_criterion\": {\"type\": \"bool\"}}, \"u_sqm_status_history\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_changed_by\": {\"FK\": \"sys_user\"}, \"u_changed_on\": {\"type\": \"str\"}, \"u_change_reason\": {\"type\": \"str\"}, \"u_triggered_by_system\": {\"type\": \"bool\"}, \"u_related_document\": {\"FK\": \"u_sqm_compliance_document\"}, \"u_related_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_days_in_previous_status\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approve_supplier_on_status_change", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_status=5^u_documents_verified=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Approved Supplier record\n var grApproved = new GlideRecord('u_sqm_approved_supplier');\n grApproved.initialize();\n grApproved.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_approved_supplier', 'u_application', '', current.getUniqueValue(), '');\n\n grApproved.setValue('u_qualification_status', '1');\n _ewmLog('u_sqm_approved_supplier', 'u_qualification_status', '', '1', '');\n\n var todayStr = new GlideDateTime().getDate().toString();\n grApproved.setValue('u_approval_date', todayStr);\n _ewmLog('u_sqm_approved_supplier', 'u_approval_date', '', todayStr, '');\n\n grApproved.setValue('u_approved_categories', current.getValue('u_business_category'));\n _ewmLog('u_sqm_approved_supplier', 'u_approved_categories', '', current.getValue('u_business_category'), '');\n\n grApproved.setValue('u_primary_contact', current.getValue('u_applicant_email'));\n _ewmLog('u_sqm_approved_supplier', 'u_primary_contact', '', current.getValue('u_applicant_email'), '');\n\n try {\n var insertResult = grApproved.insert();\n if (!insertResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_sqm_approved_supplier: ' + grApproved.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Insert a Status History record to log the transition to Approved\n var prevStatus = previous.getValue('u_status') || '';\n var grHist = new GlideRecord('u_sqm_status_history');\n grHist.initialize();\n grHist.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_status_history', 'u_application', '', current.getUniqueValue(), '');\n\n grHist.setValue('u_previous_status', prevStatus);\n _ewmLog('u_sqm_status_history', 'u_previous_status', '', prevStatus, '');\n\n grHist.setValue('u_new_status', '5');\n _ewmLog('u_sqm_status_history', 'u_new_status', '', '5', '');\n\n var nowDT = new GlideDateTime().toString();\n grHist.setValue('u_changed_on', nowDT);\n _ewmLog('u_sqm_status_history', 'u_changed_on', '', nowDT, '');\n\n grHist.setValue('u_triggered_by_system', 'true');\n _ewmLog('u_sqm_status_history', 'u_triggered_by_system', '', 'true', '');\n\n grHist.setValue('u_change_reason', 'Application approved with all documents verified');\n _ewmLog('u_sqm_status_history', 'u_change_reason', '', 'Application approved with all documents verified', '');\n\n try {\n var histResult = grHist.insert();\n if (!histResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_sqm_status_history: ' + grHist.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "init_risk_profile_on_assessment_start", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_status=5^u_documents_verified=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a supplier application has status 5 and documents are verified,\n // create an initial Risk Profile record.\n\n var gr = new GlideRecord('u_sqm_risk_profile');\n gr.initialize();\n\n gr.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_risk_profile', 'u_application', '', current.getUniqueValue(), '');\n\n gr.setValue('u_risk_tier', '2');\n _ewmLog('u_sqm_risk_profile', 'u_risk_tier', '', '2', '');\n\n gr.setValue('u_overall_risk_score', '50');\n _ewmLog('u_sqm_risk_profile', 'u_overall_risk_score', '', '50', '');\n\n gr.setValue('u_assessment_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_sqm_risk_profile', 'u_assessment_date', '', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'), '');\n\n gr.setValue('u_escalated_to_senior', 'false');\n _ewmLog('u_sqm_risk_profile', 'u_escalated_to_senior', '', 'false', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "assess_started_create_assessment_audit", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_status=5^u_documents_verified=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Qualification Assessment record for this application\n var grAssess = new GlideRecord('u_sqm_qualification_assessment');\n grAssess.initialize();\n grAssess.setValue('u_application', current.getValue('sys_id'));\n _ewmLog('u_sqm_qualification_assessment', 'u_application', '', current.getValue('sys_id'), '');\n grAssess.setValue('u_assessment_type', '1');\n _ewmLog('u_sqm_qualification_assessment', 'u_assessment_type', '', '1', '');\n grAssess.setValue('u_outcome', '4');\n _ewmLog('u_sqm_qualification_assessment', 'u_outcome', '', '4', '');\n try {\n var rAssess = grAssess.insert();\n if (!rAssess) { _ewmLog('','','','', 'GR insert failed: ' + grAssess.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a Supplier Audit (Document Review) scheduled for this application's approved supplier\n var grAudit = new GlideRecord('u_sqm_supplier_audit');\n grAudit.initialize();\n var grAS = new GlideRecord('u_sqm_approved_supplier');\n grAS.addQuery('u_application', current.getValue('sys_id'));\n grAS.query();\n if (grAS.next()) {\n grAudit.setValue('u_approved_supplier', grAS.getValue('sys_id'));\n _ewmLog('u_sqm_supplier_audit', 'u_approved_supplier', '', grAS.getValue('sys_id'), '');\n } else {\n grAudit.setValue('u_approved_supplier', '');\n _ewmLog('u_sqm_supplier_audit', 'u_approved_supplier', '', '', '');\n }\n grAudit.setValue('u_audit_type', '3');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_type', '', '3', '');\n grAudit.setValue('u_audit_status', '1');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_status', '', '1', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "after_upd_tech_reviewed_create_docs", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_status=5^u_business_category=3^u_documents_verified=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a Technology-category application with verified documents has status 5,\n // create 4 compliance document tracking records.\n\n var appSysId = current.getUniqueValue();\n var supplierName = current.getValue('u_supplier_name') || 'Unknown';\n\n // Document 1: Certification\n var gr1 = new GlideRecord('u_sqm_compliance_document');\n gr1.initialize();\n gr1.setValue('u_application', appSysId);\n _ewmLog('u_sqm_compliance_document', 'u_application', '', appSysId, '');\n gr1.setValue('u_document_type', '1');\n _ewmLog('u_sqm_compliance_document', 'u_document_type', '', '1', '');\n gr1.setValue('u_document_name', 'ISO 27001 Certification - ' + supplierName);\n _ewmLog('u_sqm_compliance_document', 'u_document_name', '', 'ISO 27001 Certification - ' + supplierName, '');\n gr1.setValue('u_verified', 'false');\n _ewmLog('u_sqm_compliance_document', 'u_verified', '', 'false', '');\n try {\n var r1 = gr1.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + gr1.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // Document 2: Insurance\n var gr2 = new GlideRecord('u_sqm_compliance_document');\n gr2.initialize();\n gr2.setValue('u_application', appSysId);\n _ewmLog('u_sqm_compliance_document', 'u_application', '', appSysId, '');\n gr2.setValue('u_document_type', '2');\n _ewmLog('u_sqm_compliance_document', 'u_document_type', '', '2', '');\n gr2.setValue('u_document_name', 'Cyber Liability Insurance - ' + supplierName);\n _ewmLog('u_sqm_compliance_document', 'u_document_name', '', 'Cyber Liability Insurance - ' + supplierName, '');\n gr2.setValue('u_verified', 'false');\n _ewmLog('u_sqm_compliance_document', 'u_verified', '', 'false', '');\n try {\n var r2 = gr2.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + gr2.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // Document 3: Licence\n var gr3 = new GlideRecord('u_sqm_compliance_document');\n gr3.initialize();\n gr3.setValue('u_application', appSysId);\n _ewmLog('u_sqm_compliance_document', 'u_application', '', appSysId, '');\n gr3.setValue('u_document_type', '3');\n _ewmLog('u_sqm_compliance_document', 'u_document_type', '', '3', '');\n gr3.setValue('u_document_name', 'Software Export Licence - ' + supplierName);\n _ewmLog('u_sqm_compliance_document', 'u_document_name', '', 'Software Export Licence - ' + supplierName, '');\n gr3.setValue('u_verified', 'false');\n _ewmLog('u_sqm_compliance_document', 'u_verified', '', 'false', '');\n try {\n var r3 = gr3.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + gr3.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n // Document 4: Quality Standard\n var gr4 = new GlideRecord('u_sqm_compliance_document');\n gr4.initialize();\n gr4.setValue('u_application', appSysId);\n _ewmLog('u_sqm_compliance_document', 'u_application', '', appSysId, '');\n gr4.setValue('u_document_type', '5');\n _ewmLog('u_sqm_compliance_document', 'u_document_type', '', '5', '');\n gr4.setValue('u_document_name', 'CMMI Level 3 Quality Standard - ' + supplierName);\n _ewmLog('u_sqm_compliance_document', 'u_document_name', '', 'CMMI Level 3 Quality Standard - ' + supplierName, '');\n gr4.setValue('u_verified', 'false');\n _ewmLog('u_sqm_compliance_document', 'u_verified', '', 'false', '');\n try {\n var r4 = gr4.insert();\n if (!r4) { _ewmLog('','','','', 'GR insert failed: ' + gr4.getLastErrorMessage()); }\n } catch(e4) { _ewmLog('','','','', e4.message || String(e4)); }\n\n})(current, previous);"}, {"name": "init_draft_app_defaults_on_insert", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_status=5^u_business_category=3", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set documents_verified to false ---\n var oldDocVerified = current.getValue('u_documents_verified');\n current.setValue('u_documents_verified', 'false');\n _ewmLog(current.getTableName(), 'u_documents_verified', oldDocVerified, current.getValue('u_documents_verified'), '');\n\n // --- 2. Default country_of_origin if empty ---\n var oldCountry = current.getValue('u_country_of_origin');\n current.setValue('u_country_of_origin', 'United States');\n _ewmLog(current.getTableName(), 'u_country_of_origin', oldCountry, current.getValue('u_country_of_origin'), '');\n\n // --- 3. Default rejection_reason to empty string ---\n var oldRejReason = current.getValue('u_rejection_reason');\n current.setValue('u_rejection_reason', '');\n _ewmLog(current.getTableName(), 'u_rejection_reason', oldRejReason, current.getValue('u_rejection_reason'), '');\n\n // --- 4. Insert a mandatory Document Requirement for the category ---\n var gr = new GlideRecord('u_sqm_document_requirement');\n gr.initialize();\n gr.setValue('u_applicable_category', '3');\n _ewmLog('u_sqm_document_requirement', 'u_applicable_category', '', '3', '');\n gr.setValue('u_required_document_type', '3');\n _ewmLog('u_sqm_document_requirement', 'u_required_document_type', '', '3', '');\n gr.setValue('u_is_mandatory', 'true');\n _ewmLog('u_sqm_document_requirement', 'u_is_mandatory', '', 'true', '');\n gr.setValue('u_description', 'Licence required for all Technology category suppliers');\n _ewmLog('u_sqm_document_requirement', 'u_description', '', 'Licence required for all Technology category suppliers', '');\n gr.setValue('u_max_validity_days', 365);\n _ewmLog('u_sqm_document_requirement', 'u_max_validity_days', '', '365', '');\n gr.setValue('u_regulatory_reference', 'REG-TECH-001');\n _ewmLog('u_sqm_document_requirement', 'u_regulatory_reference', '', 'REG-TECH-001', '');\n gr.setValue('u_active', 'true');\n _ewmLog('u_sqm_document_requirement', 'u_active', '', 'true', '');\n gr.setValue('u_notes', 'Auto-created by BR for Technology supplier application');\n _ewmLog('u_sqm_document_requirement', 'u_notes', '', 'Auto-created by BR for Technology supplier application', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_sqm_document_requirement", "documentkey": "16ba452101fd03103e48918ce4a0a6a6", "fieldname": "u_max_validity_days", "oldvalue": "", "newvalue": "365"}, {"tablename": "u_sqm_supplier_application", "documentkey": "19aac12101fd03103e48918ce4a0a609", "fieldname": "u_rejection_reason", "oldvalue": "Previously incomplete submission", "newvalue": ""}, {"tablename": "u_sqm_document_requirement", "documentkey": "16ba452101fd03103e48918ce4a0a6a6", "fieldname": "u_description", "oldvalue": "", "newvalue": "Licence required for all Technology category suppliers"}, {"tablename": "u_sqm_document_requirement", "documentkey": "16ba452101fd03103e48918ce4a0a6a6", "fieldname": "u_regulatory_reference", "oldvalue": "", "newvalue": "REG-TECH-001"}, {"tablename": "u_sqm_document_requirement", "documentkey": "16ba452101fd03103e48918ce4a0a6a6", "fieldname": "u_required_document_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sqm_supplier_application", "documentkey": "19aac12101fd03103e48918ce4a0a609", "fieldname": "u_country_of_origin", "oldvalue": "Germany", "newvalue": "United States"}, {"tablename": "u_sqm_document_requirement", "documentkey": "16ba452101fd03103e48918ce4a0a6a6", "fieldname": "u_is_mandatory", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_document_requirement", "documentkey": "16ba452101fd03103e48918ce4a0a6a6", "fieldname": "u_active", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_document_requirement", "documentkey": "16ba452101fd03103e48918ce4a0a6a6", "fieldname": "u_notes", "oldvalue": "", "newvalue": "Auto-created by BR for Technology supplier application"}, {"tablename": "u_sqm_supplier_application", "documentkey": "19aac12101fd03103e48918ce4a0a609", "fieldname": "u_status", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_sqm_document_requirement", "documentkey": "16ba452101fd03103e48918ce4a0a6a6", "fieldname": "u_applicable_category", "oldvalue": "", "newvalue": "3"}], "ewm_logs": [{"sys_id": "12ba452101fd03103e48918ce4a0a6a4", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_document_requirement", "u_field_name": "u_max_validity_days", "u_old_value": "", "u_new_value": "365", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "1eba452101fd03103e48918ce4a0a6a1", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_document_requirement", "u_field_name": "u_applicable_category", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "56ba452101fd03103e48918ce4a0a6a2", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_document_requirement", "u_field_name": "u_required_document_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "5aba452101fd03103e48918ce4a0a69f", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_supplier_application", "u_field_name": "u_documents_verified", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "5aba452101fd03103e48918ce4a0a6a0", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_supplier_application", "u_field_name": "u_country_of_origin", "u_old_value": "Germany", "u_new_value": "United States", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "5aba452101fd03103e48918ce4a0a6a4", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_document_requirement", "u_field_name": "u_regulatory_reference", "u_old_value": "", "u_new_value": "REG-TECH-001", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "92ba452101fd03103e48918ce4a0a6a5", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_document_requirement", "u_field_name": "u_active", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "9eba452101fd03103e48918ce4a0a6a2", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_document_requirement", "u_field_name": "u_is_mandatory", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "d2ba452101fd03103e48918ce4a0a6a1", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_supplier_application", "u_field_name": "u_rejection_reason", "u_old_value": "Previously incomplete submission", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "d6ba452101fd03103e48918ce4a0a6a3", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_document_requirement", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Licence required for all Technology category suppliers", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}, {"sys_id": "daba452101fd03103e48918ce4a0a6a5", "u_br_name": "init_draft_app_defaults_on_insert", "u_table_name": "u_sqm_document_requirement", "u_field_name": "u_notes", "u_old_value": "", "u_new_value": "Auto-created by BR for Technology supplier application", "u_error": "", "sys_created_on": "2026-06-30 10:19:32"}], "metadata": "{\"domain\": \"supplier_qualification\", \"primary_table\": \"u_sqm_supplier_application\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 11}"} {"tool_name": "insert_sqm_supplier_application", "parameters": "{\"table_name\": \"u_sqm_supplier_application\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"SAPP0007001\", \"u_supplier_name\": \"Greenfield Industrial Solutions\", \"u_status\": \"2\", \"u_submission_date\": \"2025-07-15\", \"u_applicant_email\": \"procurement@greenfieldindustrial.com\", \"u_business_category\": \"3\", \"u_country_of_origin\": \"Germany\", \"u_annual_revenue_usd\": \"4500000.00\", \"u_documents_verified\": \"false\"}}", "seed_data": null, "supporting_data": null, "schema": "{\"u_sqm_supplier_application\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_applicant_email\": {\"type\": \"str\"}, \"u_business_category\": {\"type\": \"str\"}, \"u_country_of_origin\": {\"type\": \"str\"}, \"u_annual_revenue_usd\": {\"type\": \"decimal\"}, \"u_documents_verified\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_earliest_reapply_date\": {\"type\": \"str\"}, \"u_assigned_reviewer\": {\"FK\": \"sys_user\"}, \"u_risk_profile\": {\"FK\": \"u_sqm_risk_profile\"}}, \"u_sqm_risk_profile\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_risk_tier\": {\"type\": \"str\"}, \"u_overall_risk_score\": {\"type\": \"decimal\"}, \"u_financial_risk_score\": {\"type\": \"decimal\"}, \"u_operational_risk_score\": {\"type\": \"decimal\"}, \"u_geopolitical_risk_score\": {\"type\": \"decimal\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_assessed_by\": {\"FK\": \"sys_user\"}, \"u_mitigation_notes\": {\"type\": \"str\"}, \"u_review_frequency\": {\"type\": \"int\"}, \"u_escalated_to_senior\": {\"type\": \"bool\"}}, \"u_sqm_qualification_assessment\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_assessment_type\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_score\": {\"type\": \"decimal\"}, \"u_conducted_by\": {\"FK\": \"sys_user\"}, \"u_conducted_date\": {\"type\": \"str\"}, \"u_secondary_review_required\": {\"type\": \"bool\"}, \"u_secondary_reviewer\": {\"FK\": \"sys_user\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_conditions_for_approval\": {\"type\": \"str\"}, \"u_valid_until\": {\"type\": \"str\"}}, \"u_sqm_compliance_document\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_verified\": {\"type\": \"bool\"}, \"u_verified_by\": {\"FK\": \"sys_user\"}, \"u_verification_date\": {\"type\": \"str\"}, \"u_rejection_notes\": {\"type\": \"str\"}, \"u_document_reference\": {\"type\": \"str\"}}, \"u_sqm_approved_supplier\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_approved_categories\": {\"type\": \"str\"}, \"u_spend_limit_usd\": {\"type\": \"decimal\"}, \"u_primary_contact\": {\"type\": \"str\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_next_renewal_date\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_account_manager\": {\"FK\": \"sys_user\"}, \"u_preferred_supplier\": {\"type\": \"bool\"}}, \"u_sqm_supplier_audit\": {\"u_approved_supplier\": {\"FK\": \"u_sqm_approved_supplier\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_lead_auditor\": {\"FK\": \"sys_user\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_findings_count\": {\"type\": \"int\"}, \"u_critical_findings\": {\"type\": \"bool\"}, \"u_audit_notes\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}}, \"u_sqm_audit_finding\": {\"u_supplier_audit\": {\"FK\": \"u_sqm_supplier_audit\"}, \"u_finding_description\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_identified_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_remediation_status\": {\"type\": \"str\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_verified_closed\": {\"type\": \"bool\"}, \"u_assigned_to\": {\"FK\": \"sys_user\"}}, \"u_sqm_document_requirement\": {\"u_requirement_name\": {\"type\": \"str\"}, \"u_applicable_category\": {\"type\": \"str\"}, \"u_required_document_type\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_max_validity_days\": {\"type\": \"int\"}, \"u_regulatory_reference\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_review_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_sqm_qualification_checklist\": {\"u_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_criterion_name\": {\"type\": \"str\"}, \"u_criterion_category\": {\"type\": \"str\"}, \"u_weight\": {\"type\": \"decimal\"}, \"u_score_awarded\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_pass_threshold\": {\"type\": \"decimal\"}, \"u_result\": {\"type\": \"str\"}, \"u_evaluator_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_mandatory_criterion\": {\"type\": \"bool\"}}, \"u_sqm_status_history\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_changed_by\": {\"FK\": \"sys_user\"}, \"u_changed_on\": {\"type\": \"str\"}, \"u_change_reason\": {\"type\": \"str\"}, \"u_triggered_by_system\": {\"type\": \"bool\"}, \"u_related_document\": {\"FK\": \"u_sqm_compliance_document\"}, \"u_related_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_days_in_previous_status\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "init_submitted_app_risk_and_history", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_status=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Risk Profile for the newly submitted supplier application\n var grRisk = new GlideRecord('u_sqm_risk_profile');\n grRisk.initialize();\n grRisk.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_risk_profile', 'u_application', '', current.getUniqueValue(), '');\n\n grRisk.setValue('u_risk_tier', '2');\n _ewmLog('u_sqm_risk_profile', 'u_risk_tier', '', '2', '');\n\n grRisk.setValue('u_overall_risk_score', '0');\n _ewmLog('u_sqm_risk_profile', 'u_overall_risk_score', '', '0', '');\n\n grRisk.setValue('u_financial_risk_score', '0');\n _ewmLog('u_sqm_risk_profile', 'u_financial_risk_score', '', '0', '');\n\n grRisk.setValue('u_operational_risk_score', '0');\n _ewmLog('u_sqm_risk_profile', 'u_operational_risk_score', '', '0', '');\n\n grRisk.setValue('u_escalated_to_senior', 'false');\n _ewmLog('u_sqm_risk_profile', 'u_escalated_to_senior', '', 'false', '');\n\n try {\n var riskId = grRisk.insert();\n if (!riskId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_sqm_risk_profile: ' + grRisk.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the supplier application to link the new risk profile (via GlideRecord, not current)\n if (riskId) {\n var grApp = new GlideRecord('u_sqm_supplier_application');\n if (grApp.get(current.getUniqueValue())) {\n var oldRef = grApp.getValue('u_risk_profile');\n grApp.setValue('u_risk_profile', riskId);\n _ewmLog('u_sqm_supplier_application', 'u_risk_profile', oldRef || '', riskId, '');\n try {\n var rApp = grApp.update();\n if (!rApp) {\n _ewmLog('', '', '', '', 'GR update failed on u_sqm_supplier_application: ' + grApp.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "set_review_fields_on_status_submit", "fires_on_table": "u_sqm_risk_profile", "filter_condition": "u_risk_tier=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // When a risk profile is inserted with Medium tier, perform an explicit GlideRecord update\n // to set scoring defaults, senior escalation flag, review frequency, and mitigation notes.\n // This produces a real update write on u_sqm_risk_profile for the next slot to chain from.\n\n var grRisk = new GlideRecord('u_sqm_risk_profile');\n if (grRisk.get(current.getUniqueValue())) {\n\n var oldScore = grRisk.getValue('u_overall_risk_score');\n grRisk.setValue('u_overall_risk_score', '55.00');\n _ewmLog('u_sqm_risk_profile', 'u_overall_risk_score', oldScore, '55.00', '');\n\n var oldFreq = grRisk.getValue('u_review_frequency');\n grRisk.setValue('u_review_frequency', '180');\n _ewmLog('u_sqm_risk_profile', 'u_review_frequency', oldFreq, '180', '');\n\n var oldEscalated = grRisk.getValue('u_escalated_to_senior');\n grRisk.setValue('u_escalated_to_senior', 'true');\n _ewmLog('u_sqm_risk_profile', 'u_escalated_to_senior', oldEscalated, 'true', '');\n\n var oldNotes = grRisk.getValue('u_mitigation_notes');\n grRisk.setValue('u_mitigation_notes', 'Medium risk tier detected - standard mitigation controls applied');\n _ewmLog('u_sqm_risk_profile', 'u_mitigation_notes', oldNotes, 'Medium risk tier detected - standard mitigation controls applied', '');\n\n try {\n var r = grRisk.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed on u_sqm_risk_profile: ' + grRisk.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "risk_profile_update_cascade_actions", "fires_on_table": "u_sqm_risk_profile", "filter_condition": "u_escalated_to_seniorCHANGESTOtrue^u_overall_risk_scoreISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked supplier application to 'Assessment In Progress' status\n var appGr = new GlideRecord('u_sqm_supplier_application');\n appGr.addQuery('sys_id', current.getValue('u_application'));\n appGr.query();\n if (appGr.next()) {\n var oldStatus = appGr.getValue('u_status');\n appGr.setValue('u_status', '4');\n _ewmLog('u_sqm_supplier_application', 'u_status', oldStatus, appGr.getValue('u_status'), '');\n try {\n var r1 = appGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + appGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a qualification assessment for secondary review (high risk escalation)\n var qaGr = new GlideRecord('u_sqm_qualification_assessment');\n qaGr.initialize();\n qaGr.setValue('u_application', current.getValue('u_application'));\n _ewmLog('u_sqm_qualification_assessment', 'u_application', '', current.getValue('u_application'), '');\n qaGr.setValue('u_assessment_type', '2');\n _ewmLog('u_sqm_qualification_assessment', 'u_assessment_type', '', '2', '');\n qaGr.setValue('u_outcome', '4');\n _ewmLog('u_sqm_qualification_assessment', 'u_outcome', '', '4', '');\n qaGr.setValue('u_secondary_review_required', 'true');\n _ewmLog('u_sqm_qualification_assessment', 'u_secondary_review_required', '', 'true', '');\n try {\n var r2 = qaGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + qaGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert a status history record documenting the transition\n var shGr = new GlideRecord('u_sqm_status_history');\n shGr.initialize();\n shGr.setValue('u_application', current.getValue('u_application'));\n _ewmLog('u_sqm_status_history', 'u_application', '', current.getValue('u_application'), '');\n shGr.setValue('u_previous_status', '3');\n _ewmLog('u_sqm_status_history', 'u_previous_status', '', '3', '');\n shGr.setValue('u_new_status', '4');\n _ewmLog('u_sqm_status_history', 'u_new_status', '', '4', '');\n shGr.setValue('u_triggered_by_system', 'true');\n _ewmLog('u_sqm_status_history', 'u_triggered_by_system', '', 'true', '');\n shGr.setValue('u_change_reason', 'Senior escalation triggered secondary review');\n _ewmLog('u_sqm_status_history', 'u_change_reason', '', 'Senior escalation triggered secondary review', '');\n try {\n var r3 = shGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + shGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "approve_supplier_create_record", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_statusCHANGESTO4", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Approved Supplier record\n var grAS = new GlideRecord('u_sqm_approved_supplier');\n grAS.initialize();\n grAS.setValue('u_application', current.getValue('u_number'));\n _ewmLog('u_sqm_approved_supplier', 'u_application', '', current.getValue('u_number'), '');\n grAS.setValue('u_qualification_status', '1');\n _ewmLog('u_sqm_approved_supplier', 'u_qualification_status', '', '1', '');\n grAS.setValue('u_approved_categories', current.getValue('u_business_category'));\n _ewmLog('u_sqm_approved_supplier', 'u_approved_categories', '', current.getValue('u_business_category'), '');\n try {\n var rAS = grAS.insert();\n if (!rAS) { _ewmLog('','','','', 'GR insert failed: ' + grAS.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the related Qualification Assessment outcome to Approved\n var grQA = new GlideRecord('u_sqm_qualification_assessment');\n grQA.addQuery('u_application', current.getUniqueValue());\n grQA.addQuery('u_outcome', '4');\n grQA.query();\n while (grQA.next()) {\n var oldOutcome = grQA.getValue('u_outcome');\n grQA.setValue('u_outcome', '1');\n _ewmLog('u_sqm_qualification_assessment', 'u_outcome', oldOutcome, '1', '');\n try {\n var rQA = grQA.update();\n if (!rQA) { _ewmLog('','','','', 'GR update failed: ' + grQA.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "schedule_initial_audit_on_approval", "fires_on_table": "u_sqm_approved_supplier", "filter_condition": "u_qualification_status=1^u_preferred_supplier=false^u_spend_limit_usdISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_sqm_supplier_audit');\n gr.initialize();\n\n gr.setValue('u_approved_supplier', current.getUniqueValue());\n _ewmLog('u_sqm_supplier_audit', 'u_approved_supplier', '', current.getUniqueValue(), '');\n\n gr.setValue('u_audit_type', '3');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_type', '', '3', '');\n\n var scheduledDate = new GlideDateTime();\n scheduledDate.addDaysLocalTime(90);\n var schedDateStr = scheduledDate.getValue();\n gr.setValue('u_scheduled_date', schedDateStr);\n _ewmLog('u_sqm_supplier_audit', 'u_scheduled_date', '', schedDateStr, '');\n\n gr.setValue('u_audit_status', '1');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_status', '', '1', '');\n\n gr.setValue('u_audit_notes', 'Auto-scheduled initial document review audit for newly approved supplier');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_notes', '', 'Auto-scheduled initial document review audit for newly approved supplier', '');\n\n gr.setValue('u_follow_up_required', 'true');\n _ewmLog('u_sqm_supplier_audit', 'u_follow_up_required', '', 'true', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_business_category", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "1eeacd2101fd03103e48918ce4a0a6b8", "fieldname": "u_secondary_review_required", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_overall_risk_score", "oldvalue": "0", "newvalue": "55"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "56eacd2101fd03103e48918ce4a0a6b5", "fieldname": "u_approved_categories", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_supplier_name", "oldvalue": "", "newvalue": "Greenfield Industrial Solutions"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_review_frequency", "oldvalue": "", "newvalue": "365"}, {"tablename": "u_sqm_status_history", "documentkey": "96eacd2101fd03103e48918ce4a0a6bc", "fieldname": "u_new_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_country_of_origin", "oldvalue": "", "newvalue": "Germany"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "1eeacd2101fd03103e48918ce4a0a6b8", "fieldname": "u_assessment_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_financial_risk_score", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_mitigation_notes", "oldvalue": "", "newvalue": "Medium risk tier detected - standard mitigation controls applied"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "56eacd2101fd03103e48918ce4a0a6b5", "fieldname": "u_qualification_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_status_history", "documentkey": "96eacd2101fd03103e48918ce4a0a6bc", "fieldname": "u_application", "oldvalue": "", "newvalue": "1aea892101fd03103e48918ce4a0a6e5"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_submission_date", "oldvalue": "", "newvalue": "2025-07-15"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_application", "oldvalue": "", "newvalue": "1aea892101fd03103e48918ce4a0a6e5"}, {"tablename": "u_sqm_status_history", "documentkey": "96eacd2101fd03103e48918ce4a0a6bc", "fieldname": "u_change_reason", "oldvalue": "", "newvalue": "Senior escalation triggered secondary review"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "1eeacd2101fd03103e48918ce4a0a6b8", "fieldname": "u_application", "oldvalue": "", "newvalue": "1aea892101fd03103e48918ce4a0a6e5"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_review_frequency", "oldvalue": "365", "newvalue": "180"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_risk_tier", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "56eacd2101fd03103e48918ce4a0a6b5", "fieldname": "u_application", "oldvalue": "", "newvalue": "SAPP0007001"}, {"tablename": "u_sqm_status_history", "documentkey": "96eacd2101fd03103e48918ce4a0a6bc", "fieldname": "u_previous_status", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_annual_revenue_usd", "oldvalue": "", "newvalue": "4500000"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_escalated_to_senior", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_applicant_email", "oldvalue": "", "newvalue": "procurement@greenfieldindustrial.com"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_risk_profile", "oldvalue": "", "newvalue": "96eacd2101fd03103e48918ce4a0a6ad"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_escalated_to_senior", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_number", "oldvalue": "", "newvalue": "SAPP0007001"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_operational_risk_score", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_approved_supplier", "documentkey": "56eacd2101fd03103e48918ce4a0a6b5", "fieldname": "u_preferred_supplier", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_status_history", "documentkey": "96eacd2101fd03103e48918ce4a0a6bc", "fieldname": "u_triggered_by_system", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_sqm_supplier_application", "documentkey": "1aea892101fd03103e48918ce4a0a6e5", "fieldname": "u_documents_verified", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_risk_profile", "documentkey": "96eacd2101fd03103e48918ce4a0a6ad", "fieldname": "u_overall_risk_score", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_sqm_qualification_assessment", "documentkey": "1eeacd2101fd03103e48918ce4a0a6b8", "fieldname": "u_outcome", "oldvalue": "", "newvalue": "4"}], "ewm_logs": [{"sys_id": "16ea892101fd03103e48918ce4a0a6e8", "u_br_name": "init_submitted_app_risk_and_history", "u_table_name": "u_sqm_risk_profile", "u_field_name": "u_overall_risk_score", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:20:21"}, {"sys_id": "16eacd2101fd03103e48918ce4a0a6bb", "u_br_name": "approve_supplier_create_record", "u_table_name": "u_sqm_status_history", "u_field_name": "u_triggered_by_system", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:20:21"}, {"sys_id": "1aeacd2101fd03103e48918ce4a0a6b6", "u_br_name": "approve_supplier_create_record", "u_table_name": "u_sqm_qualification_assessment", 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"u_new_status", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:20:21"}], "metadata": "{\"domain\": \"supplier_qualification\", \"primary_table\": \"u_sqm_supplier_application\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 4, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 35}"} {"tool_name": "update_sqm_supplier_application", "parameters": "{\"table_name\": \"u_sqm_supplier_application\", \"operation\": \"update\", \"fields\": {\"u_status\": \"5\", \"u_documents_verified\": \"true\"}}", "seed_data": null, "supporting_data": null, "schema": "{\"u_sqm_supplier_application\": {\"u_number\": {\"type\": \"str\"}, \"u_supplier_name\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_applicant_email\": {\"type\": \"str\"}, \"u_business_category\": {\"type\": \"str\"}, \"u_country_of_origin\": {\"type\": \"str\"}, \"u_annual_revenue_usd\": {\"type\": \"decimal\"}, \"u_documents_verified\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_earliest_reapply_date\": {\"type\": \"str\"}, \"u_assigned_reviewer\": {\"FK\": \"sys_user\"}, \"u_risk_profile\": {\"FK\": \"u_sqm_risk_profile\"}}, \"u_sqm_risk_profile\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_risk_tier\": {\"type\": \"str\"}, \"u_overall_risk_score\": {\"type\": \"decimal\"}, \"u_financial_risk_score\": {\"type\": \"decimal\"}, \"u_operational_risk_score\": {\"type\": \"decimal\"}, \"u_geopolitical_risk_score\": {\"type\": \"decimal\"}, \"u_assessment_date\": {\"type\": \"str\"}, \"u_assessed_by\": {\"FK\": \"sys_user\"}, \"u_mitigation_notes\": {\"type\": \"str\"}, \"u_review_frequency\": {\"type\": \"int\"}, \"u_escalated_to_senior\": {\"type\": \"bool\"}}, \"u_sqm_qualification_assessment\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_assessment_type\": {\"type\": \"str\"}, \"u_outcome\": {\"type\": \"str\"}, \"u_score\": {\"type\": \"decimal\"}, \"u_conducted_by\": {\"FK\": \"sys_user\"}, \"u_conducted_date\": {\"type\": \"str\"}, \"u_secondary_review_required\": {\"type\": \"bool\"}, \"u_secondary_reviewer\": {\"FK\": \"sys_user\"}, \"u_findings_summary\": {\"type\": \"str\"}, \"u_conditions_for_approval\": {\"type\": \"str\"}, \"u_valid_until\": {\"type\": \"str\"}}, \"u_sqm_compliance_document\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_document_type\": {\"type\": \"str\"}, \"u_document_name\": {\"type\": \"str\"}, \"u_issuing_authority\": {\"type\": \"str\"}, \"u_issue_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_verified\": {\"type\": \"bool\"}, \"u_verified_by\": {\"FK\": \"sys_user\"}, \"u_verification_date\": {\"type\": \"str\"}, \"u_rejection_notes\": {\"type\": \"str\"}, \"u_document_reference\": {\"type\": \"str\"}}, \"u_sqm_approved_supplier\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_supplier_code\": {\"type\": \"str\"}, \"u_approval_date\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_approved_categories\": {\"type\": \"str\"}, \"u_spend_limit_usd\": {\"type\": \"decimal\"}, \"u_primary_contact\": {\"type\": \"str\"}, \"u_suspension_reason\": {\"type\": \"str\"}, \"u_next_renewal_date\": {\"type\": \"str\"}, \"u_performance_rating\": {\"type\": \"decimal\"}, \"u_account_manager\": {\"FK\": \"sys_user\"}, \"u_preferred_supplier\": {\"type\": \"bool\"}}, \"u_sqm_supplier_audit\": {\"u_approved_supplier\": {\"FK\": \"u_sqm_approved_supplier\"}, \"u_audit_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completed_date\": {\"type\": \"str\"}, \"u_lead_auditor\": {\"FK\": \"sys_user\"}, \"u_audit_status\": {\"type\": \"str\"}, \"u_overall_result\": {\"type\": \"str\"}, \"u_findings_count\": {\"type\": \"int\"}, \"u_critical_findings\": {\"type\": \"bool\"}, \"u_audit_notes\": {\"type\": \"str\"}, \"u_follow_up_required\": {\"type\": \"bool\"}}, \"u_sqm_audit_finding\": {\"u_supplier_audit\": {\"FK\": \"u_sqm_supplier_audit\"}, \"u_finding_description\": {\"type\": \"str\"}, \"u_severity\": {\"type\": \"str\"}, \"u_category\": {\"type\": \"str\"}, \"u_identified_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_remediation_status\": {\"type\": \"str\"}, \"u_remediation_notes\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}, \"u_verified_closed\": {\"type\": \"bool\"}, \"u_assigned_to\": {\"FK\": \"sys_user\"}}, \"u_sqm_document_requirement\": {\"u_requirement_name\": {\"type\": \"str\"}, \"u_applicable_category\": {\"type\": \"str\"}, \"u_required_document_type\": {\"type\": \"str\"}, \"u_is_mandatory\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_max_validity_days\": {\"type\": \"int\"}, \"u_regulatory_reference\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_review_owner\": {\"FK\": \"sys_user\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_sqm_qualification_checklist\": {\"u_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_criterion_name\": {\"type\": \"str\"}, \"u_criterion_category\": {\"type\": \"str\"}, \"u_weight\": {\"type\": \"decimal\"}, \"u_score_awarded\": {\"type\": \"decimal\"}, \"u_max_score\": {\"type\": \"decimal\"}, \"u_pass_threshold\": {\"type\": \"decimal\"}, \"u_result\": {\"type\": \"str\"}, \"u_evaluator_comments\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_mandatory_criterion\": {\"type\": \"bool\"}}, \"u_sqm_status_history\": {\"u_application\": {\"FK\": \"u_sqm_supplier_application\"}, \"u_previous_status\": {\"type\": \"str\"}, \"u_new_status\": {\"type\": \"str\"}, \"u_changed_by\": {\"FK\": \"sys_user\"}, \"u_changed_on\": {\"type\": \"str\"}, \"u_change_reason\": {\"type\": \"str\"}, \"u_triggered_by_system\": {\"type\": \"bool\"}, \"u_related_document\": {\"FK\": \"u_sqm_compliance_document\"}, \"u_related_assessment\": {\"FK\": \"u_sqm_qualification_assessment\"}, \"u_days_in_previous_status\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}}", "business_rules": [{"name": "app_approved_log_and_finalize", "fires_on_table": "u_sqm_supplier_application", "filter_condition": "u_statusCHANGESTO5^u_documents_verified=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-BR: set fields on current application record\n var oldStatus = current.getValue('u_status');\n current.setValue('u_status', '5');\n _ewmLog('u_sqm_supplier_application', 'u_status', oldStatus, current.getValue('u_status'), '');\n\n var oldCountry = current.getValue('u_country_of_origin');\n current.setValue('u_country_of_origin', 'Verified-' + (oldCountry || ''));\n _ewmLog('u_sqm_supplier_application', 'u_country_of_origin', oldCountry, current.getValue('u_country_of_origin'), '');\n\n var oldRejReason = current.getValue('u_rejection_reason');\n current.setValue('u_rejection_reason', '');\n _ewmLog('u_sqm_supplier_application', 'u_rejection_reason', oldRejReason, current.getValue('u_rejection_reason'), '');\n\n var oldReapply = current.getValue('u_earliest_reapply_date');\n current.setValue('u_earliest_reapply_date', '');\n _ewmLog('u_sqm_supplier_application', 'u_earliest_reapply_date', oldReapply, current.getValue('u_earliest_reapply_date'), '');\n\n var oldSubmDate = current.getValue('u_submission_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_submission_date', today);\n _ewmLog('u_sqm_supplier_application', 'u_submission_date', oldSubmDate, current.getValue('u_submission_date'), '');\n\n // Insert a status history record to chain the next BR\n var sh = new GlideRecord('u_sqm_status_history');\n sh.initialize();\n sh.setValue('u_application', current.getUniqueValue());\n _ewmLog('u_sqm_status_history', 'u_application', '', current.getUniqueValue(), '');\n sh.setValue('u_previous_status', previous.getValue('u_status'));\n _ewmLog('u_sqm_status_history', 'u_previous_status', '', previous.getValue('u_status'), '');\n sh.setValue('u_new_status', '5');\n _ewmLog('u_sqm_status_history', 'u_new_status', '', '5', '');\n sh.setValue('u_change_reason', 'Application approved after document verification');\n _ewmLog('u_sqm_status_history', 'u_change_reason', '', 'Application approved after document verification', '');\n sh.setValue('u_triggered_by_system', 'true');\n _ewmLog('u_sqm_status_history', 'u_triggered_by_system', '', 'true', '');\n var nowDt = new GlideDateTime().toString();\n sh.setValue('u_changed_on', nowDt);\n _ewmLog('u_sqm_status_history', 'u_changed_on', '', nowDt, '');\n try {\n var r = sh.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + sh.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "set_history_and_init_assessment", "fires_on_table": "u_sqm_status_history", "filter_condition": "u_new_status=5^u_triggered_by_system=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set days_in_previous_status on current status_history record (before-insert, self-loop)\n var oldDays = current.getValue('u_days_in_previous_status');\n current.setValue('u_days_in_previous_status', 0);\n _ewmLog('u_sqm_status_history', 'u_days_in_previous_status', oldDays, current.getValue('u_days_in_previous_status'), '');\n\n // 2. Find and update qualification_assessment for this application to set outcome=Pending and assessment_type=Initial\n var appSysId = current.getValue('u_application');\n var gr = new GlideRecord('u_sqm_qualification_assessment');\n gr.addQuery('u_application', appSysId);\n gr.query();\n if (gr.next()) {\n var oldOutcome = gr.getValue('u_outcome');\n gr.setValue('u_outcome', '4');\n _ewmLog('u_sqm_qualification_assessment', 'u_outcome', oldOutcome, gr.getValue('u_outcome'), '');\n\n var oldType = gr.getValue('u_assessment_type');\n gr.setValue('u_assessment_type', '1');\n _ewmLog('u_sqm_qualification_assessment', 'u_assessment_type', oldType, gr.getValue('u_assessment_type'), '');\n\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "create_approved_supplier_on_assess", "fires_on_table": "u_sqm_qualification_assessment", "filter_condition": "u_outcome=4^u_assessment_type=1^u_secondary_review_required=false", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var appSysId = current.getValue('u_application');\n var conductedDate = current.getValue('u_conducted_date') || new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n\n // Calculate next renewal date: 365 days from conducted date\n var renewalGdt = new GlideDateTime();\n renewalGdt.addDaysLocalTime(365);\n var renewalDate = renewalGdt.getDate().getByFormat('yyyy-MM-dd');\n\n var gr = new GlideRecord('u_sqm_approved_supplier');\n gr.initialize();\n\n gr.setValue('u_application', appSysId);\n _ewmLog('u_sqm_approved_supplier', 'u_application', '', appSysId, '');\n\n gr.setValue('u_approval_date', conductedDate);\n _ewmLog('u_sqm_approved_supplier', 'u_approval_date', '', conductedDate, '');\n\n gr.setValue('u_qualification_status', '1');\n _ewmLog('u_sqm_approved_supplier', 'u_qualification_status', '', '1', '');\n\n gr.setValue('u_approved_categories', 'Initial Qualification');\n _ewmLog('u_sqm_approved_supplier', 'u_approved_categories', '', 'Initial Qualification', '');\n\n gr.setValue('u_spend_limit_usd', '500000');\n _ewmLog('u_sqm_approved_supplier', 'u_spend_limit_usd', '', '500000', '');\n\n gr.setValue('u_next_renewal_date', renewalDate);\n _ewmLog('u_sqm_approved_supplier', 'u_next_renewal_date', '', renewalDate, '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "set_risk_review_on_supplier_approval", "fires_on_table": "u_sqm_approved_supplier", "filter_condition": "u_qualification_status=1^u_preferred_supplier=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n var appRef = current.getValue('u_application');\n if (!appRef) return;\n\n var gr = new GlideRecord('u_sqm_risk_profile');\n gr.addQuery('u_application', appRef);\n gr.query();\n while (gr.next()) {\n var oldFreq = gr.getValue('u_review_frequency');\n gr.setValue('u_review_frequency', 12);\n _ewmLog('u_sqm_risk_profile', 'u_review_frequency', oldFreq, gr.getValue('u_review_frequency'), '');\n\n var oldMitigation = gr.getValue('u_mitigation_notes');\n gr.setValue('u_mitigation_notes', 'Supplier approved and added to active list. Standard monitoring applies.');\n _ewmLog('u_sqm_risk_profile', 'u_mitigation_notes', oldMitigation, gr.getValue('u_mitigation_notes'), '');\n\n var oldEscalated = gr.getValue('u_escalated_to_senior');\n gr.setValue('u_escalated_to_senior', false);\n _ewmLog('u_sqm_risk_profile', 'u_escalated_to_senior', oldEscalated, gr.getValue('u_escalated_to_senior'), '');\n\n var oldDate = gr.getValue('u_assessment_date');\n var today = new GlideDate();\n today.setValue('javascript:gs.nowDate()');\n gr.setValue('u_assessment_date', gs.nowDate());\n _ewmLog('u_sqm_risk_profile', 'u_assessment_date', oldDate, gr.getValue('u_assessment_date'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}, {"name": "risk_profile_upd_trigger_audit_docs", "fires_on_table": "u_sqm_risk_profile", "filter_condition": "u_escalated_to_senior=false", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var appSysId = current.getValue('u_application');\n\n // 1. Insert a scheduled supplier audit into u_sqm_supplier_audit\n var grAudit = new GlideRecord('u_sqm_supplier_audit');\n grAudit.initialize();\n grAudit.setValue('u_audit_type', '3');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_type', '', '3', '');\n grAudit.setValue('u_audit_status', '1');\n _ewmLog('u_sqm_supplier_audit', 'u_audit_status', '', '1', '');\n try {\n var rAudit = grAudit.insert();\n if (!rAudit) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a compliance document record for the application\n var grDoc = new GlideRecord('u_sqm_compliance_document');\n grDoc.initialize();\n grDoc.setValue('u_application', appSysId);\n _ewmLog('u_sqm_compliance_document', 'u_application', '', appSysId, '');\n grDoc.setValue('u_document_type', '5');\n _ewmLog('u_sqm_compliance_document', 'u_document_type', '', '5', '');\n grDoc.setValue('u_document_name', 'Auto-generated quality standard request');\n _ewmLog('u_sqm_compliance_document', 'u_document_name', '', 'Auto-generated quality standard request', '');\n try {\n var rDoc = grDoc.insert();\n if (!rDoc) { _ewmLog('','','','', 'GR insert failed: ' + grDoc.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n // 3. Insert a qualification assessment for renewal tracking\n var grAssess = new GlideRecord('u_sqm_qualification_assessment');\n grAssess.initialize();\n grAssess.setValue('u_application', appSysId);\n _ewmLog('u_sqm_qualification_assessment', 'u_application', '', appSysId, '');\n grAssess.setValue('u_assessment_type', '3');\n _ewmLog('u_sqm_qualification_assessment', 'u_assessment_type', '', '3', '');\n grAssess.setValue('u_outcome', '4');\n _ewmLog('u_sqm_qualification_assessment', 'u_outcome', '', '4', '');\n try {\n var rAssess = grAssess.insert();\n if (!rAssess) { _ewmLog('','','','', 'GR insert failed: ' + grAssess.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "create_checklist_on_spot_check_insert", "fires_on_table": "u_sqm_qualification_assessment", "filter_condition": "u_assessment_type=3^u_outcome=4", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_sqm_qualification_checklist');\n gr.initialize();\n\n gr.setValue('u_assessment', current.getUniqueValue());\n _ewmLog('u_sqm_qualification_checklist', 'u_assessment', '', current.getUniqueValue(), '');\n\n gr.setValue('u_criterion_name', 'Spot Check Compliance Verification');\n _ewmLog('u_sqm_qualification_checklist', 'u_criterion_name', '', 'Spot Check Compliance Verification', '');\n\n gr.setValue('u_criterion_category', '3');\n _ewmLog('u_sqm_qualification_checklist', 'u_criterion_category', '', '3', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [], "ewm_logs": [], "metadata": "{\"domain\": \"supplier_qualification\", \"primary_table\": \"u_sqm_supplier_application\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 0, \"expected_br_count\": 6, \"all_brs_fired\": null, \"audit_count\": 0}"} {"tool_name": "update_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"PO-CASCADE-0001\", \"u_shipping_address\": \"123 Corporate Blvd, Suite 400, New York, NY 10001\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-03-01\", \"u_secondary_approver_notes\": \"\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"false\", \"u_vendor\": \"46834de5017d03103e48918ce4a0a6ec\", \"sys_updated_on\": \"2026-06-30 09:48:27\", \"sys_tags\": \"\", \"sys_id\": \"8a834de5017d03103e48918ce4a0a6d2\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-01-15\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"42834de5017d03103e48918ce4a0a6fc\", \"sys_created_on\": \"2026-06-30 09:48:07\", \"u_contract\": \"42834de5017d03103e48918ce4a0a6c6\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"95000\"}", "supporting_data": "{\"vendor_category_main\": {\"u_name\": \"IT Services Category\", \"u_notes\": \"Standard IT services procurement category\", \"u_code\": \"ITSVC-001\", \"sys_mod_count\": \"0\", \"u_review_frequency_days\": \"90\", \"u_risk_level\": \"2\", \"sys_updated_on\": \"2026-06-30 09:48:07\", \"sys_tags\": \"\", \"u_requires_contract\": \"false\", \"sys_id\": \"c6834de5017d03103e48918ce4a0a6bf\", \"u_description\": \"Category for IT service vendors\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_threshold\": \"100000\", \"u_approval_threshold\": \"50000\", \"u_last_reviewed_date\": \"2024-12-01\", \"u_max_contract_duration_days\": \"365\", \"sys_created_on\": \"2026-06-30 09:48:07\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"Cascade Test Vendor Alpha\", \"u_country\": \"US\", \"u_registration_date\": \"2024-01-15\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-100-2000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:48:07\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-CASCADE-001\", \"u_category\": \"c6834de5017d03103e48918ce4a0a6bf\", \"sys_id\": \"46834de5017d03103e48918ce4a0a6ec\", \"u_contact_name\": \"John Smith\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jsmith@cascadevendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 09:48:07\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\"}, \"budget_main\": {\"u_name\": \"IT Procurement Budget FY2025\", \"u_department\": \"Information Technology\", \"u_owner_name\": \"Sarah Johnson\", \"u_alert_threshold_pct\": \"85\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 09:48:07\", \"sys_tags\": \"\", \"u_budget_code\": \"BDG-CASCADE-2025\", \"u_fiscal_year\": \"2025\", \"u_last_updated\": \"2025-01-10 08:00:00\", \"u_remaining_amount\": \"420000\", \"sys_id\": \"0e834de5017d03103e48918ce4a0a6c2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:48:07\", \"u_committed_amount\": \"50000\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"30000\"}, \"requisition_main\": {\"u_department\": \"Information Technology\", \"u_number\": \"REQ-CASCADE-0001\", \"u_required_by_date\": \"2025-03-01\", \"u_estimated_cost\": \"95000\", \"sys_mod_count\": \"1\", \"u_requested_by\": \"Michael Chen\", \"sys_updated_on\": \"2026-06-30 09:48:27\", \"u_request_date\": \"2025-01-05\", \"sys_tags\": \"\", \"u_budget_code\": \"0e834de5017d03103e48918ce4a0a6c2\", \"u_priority\": \"2\", \"sys_id\": \"42834de5017d03103e48918ce4a0a6fc\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:48:07\", \"u_justification\": \"Annual IT infrastructure refresh\", \"u_status\": \"5\", \"u_approved_date\": \"2025-01-08\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"5000\", \"sys_mod_count\": \"1\", \"u_vendor\": \"46834de5017d03103e48918ce4a0a6ec\", \"sys_updated_on\": \"2026-06-30 09:48:27\", \"u_contract_number\": \"CON-CASCADE-2025-001\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"42834de5017d03103e48918ce4a0a6c6\", \"u_description\": \"Fixed price IT services contract for cascade testing\", \"u_spending_ceiling\": \"100000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 09:48:07\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"95000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"spend_txn_existing\": {\"u_reference_number\": \"STX-PRE-001\", \"u_posted\": \"true\", \"u_purchase_order\": \"\", \"sys_mod_count\": \"0\", \"u_reversal_flag\": \"false\", \"u_transaction_type\": \"1\", \"sys_updated_on\": \"2026-06-30 09:48:07\", \"sys_tags\": \"\", \"sys_id\": \"86834de5017d03103e48918ce4a0a6ff\", \"u_amount\": \"5000\", \"u_description\": \"Pre-existing commitment for budget linkage\", \"u_fiscal_period\": \"2025-Q1\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:48:07\", \"u_contract\": \"42834de5017d03103e48918ce4a0a6c6\", \"u_currency\": \"USD\", \"u_budget\": \"0e834de5017d03103e48918ce4a0a6c2\", \"u_transaction_date\": \"2025-01-12 10:00:00\", \"sys_created_by\": \"admin\"}, \"approval_record_main\": {\"u_approver_name\": \"Director Finance\", \"u_due_date\": \"2025-01-20\", \"u_approval_level\": \"1\", \"u_purchase_order\": \"\", \"sys_mod_count\": \"0\", \"u_decision\": \"1\", \"u_approval_type\": \"1\", \"sys_updated_on\": \"2026-06-30 09:48:07\", \"sys_tags\": \"\", \"sys_id\": \"ca838de5017d03103e48918ce4a0a602\", \"u_decision_date\": \"\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Awaiting review\", \"u_escalated\": \"false\", \"u_requisition\": \"42834de5017d03103e48918ce4a0a6fc\", \"sys_created_on\": \"2026-06-30 09:48:07\", \"u_requested_date\": \"2025-01-15 09:00:00\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_commit_spend_update", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO3^u_contractISNOTEMPTY^u_currency=USD", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var poAmount = parseFloat(current.getValue('u_total_amount')) || 0;\n var poNumber = current.getValue('u_number') || '';\n\n // 1. Update the linked contract: increase committed_amount, decrease remaining_budget\n var contractSysId = current.getValue('u_contract');\n if (contractSysId) {\n var grContract = new GlideRecord('u_vpm_contract');\n grContract.addQuery('sys_id', contractSysId);\n grContract.query();\n if (grContract.next()) {\n var oldCommitted = grContract.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + poAmount;\n grContract.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, String(newCommitted), '');\n\n var oldRemaining = grContract.getValue('u_remaining_budget');\n var newRemaining = (parseFloat(oldRemaining) || 0) - poAmount;\n grContract.setValue('u_remaining_budget', String(newRemaining));\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, String(newRemaining), '');\n\n try {\n var r1 = grContract.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_contract: ' + grContract.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the linked requisition status to Converted to PO (5)\n var reqSysId = current.getValue('u_requisition');\n if (reqSysId) {\n var grReq = new GlideRecord('u_vpm_requisition');\n grReq.addQuery('sys_id', reqSysId);\n grReq.query();\n if (grReq.next()) {\n var oldStatus = grReq.getValue('u_status');\n grReq.setValue('u_status', '5');\n _ewmLog('u_vpm_requisition', 'u_status', oldStatus, '5', '');\n\n try {\n var r2 = grReq.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_vpm_requisition: ' + grReq.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Insert a spend transaction for the commitment\n var grSpend = new GlideRecord('u_vpm_spend_transaction');\n grSpend.initialize();\n grSpend.setValue('u_purchase_order', current.getUniqueValue());\n _ewmLog('u_vpm_spend_transaction', 'u_purchase_order', '', current.getUniqueValue(), '');\n\n grSpend.setValue('u_contract', contractSysId || '');\n _ewmLog('u_vpm_spend_transaction', 'u_contract', '', contractSysId || '', '');\n\n grSpend.setValue('u_transaction_type', '1');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n\n grSpend.setValue('u_amount', String(poAmount));\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', String(poAmount), '');\n\n grSpend.setValue('u_currency', 'USD');\n _ewmLog('u_vpm_spend_transaction', 'u_currency', '', 'USD', '');\n\n grSpend.setValue('u_reference_number', poNumber);\n _ewmLog('u_vpm_spend_transaction', 'u_reference_number', '', poNumber, '');\n\n grSpend.setValue('u_description', 'Commitment for approved PO ' + poNumber);\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Commitment for approved PO ' + poNumber, '');\n\n grSpend.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'true', '');\n\n grSpend.setValue('u_reversal_flag', 'false');\n _ewmLog('u_vpm_spend_transaction', 'u_reversal_flag', '', 'false', '');\n\n try {\n var r3 = grSpend.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed on u_vpm_spend_transaction: ' + grSpend.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "contract_budget_sync_vendor_alert", "fires_on_table": "u_vpm_contract", "filter_condition": "u_remaining_budgetCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the vendor record linked to this contract\n var grVendor = new GlideRecord('u_vpm_vendor');\n grVendor.addQuery('sys_id', current.getValue('u_vendor'));\n grVendor.query();\n if (grVendor.next()) {\n var remainBudget = parseFloat(current.getValue('u_remaining_budget')) || 0;\n var ceiling = parseFloat(current.getValue('u_spending_ceiling')) || 1;\n var pctUsed = ((ceiling - remainBudget) / ceiling) * 100;\n\n // If over 90% of ceiling consumed, suspend vendor qualification\n var oldQual = grVendor.getValue('u_qualification_status');\n if (pctUsed >= 90 && oldQual == '2') {\n grVendor.setValue('u_qualification_status', '3');\n _ewmLog('u_vpm_vendor', 'u_qualification_status', oldQual, grVendor.getValue('u_qualification_status'), '');\n }\n\n var oldReason = grVendor.getValue('u_disqualification_reason');\n grVendor.setValue('u_disqualification_reason', 'Contract budget utilization at ' + Math.round(pctUsed) + '% - auto review triggered');\n _ewmLog('u_vpm_vendor', 'u_disqualification_reason', oldReason, grVendor.getValue('u_disqualification_reason'), '');\n\n try {\n var r1 = grVendor.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grVendor.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update budget records linked to spend transactions for POs under this contract\n var grSpend = new GlideRecord('u_vpm_spend_transaction');\n grSpend.addQuery('u_contract', current.getUniqueValue());\n grSpend.addQuery('u_posted', 'true');\n grSpend.query();\n var budgetIds = {};\n while (grSpend.next()) {\n var bId = grSpend.getValue('u_budget');\n if (bId && !budgetIds[bId]) {\n budgetIds[bId] = true;\n }\n }\n\n for (var bid in budgetIds) {\n var grBudget = new GlideRecord('u_vpm_budget');\n if (grBudget.get(bid)) {\n var oldCommitted = grBudget.getValue('u_committed_amount');\n var newCommitted = parseFloat(current.getValue('u_committed_amount')) || 0;\n grBudget.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_vpm_budget', 'u_committed_amount', oldCommitted, grBudget.getValue('u_committed_amount'), '');\n\n var oldUpdated = grBudget.getValue('u_last_updated');\n var nowStr = new GlideDateTime().getDisplayValue();\n grBudget.setValue('u_last_updated', nowStr);\n _ewmLog('u_vpm_budget', 'u_last_updated', oldUpdated, grBudget.getValue('u_last_updated'), '');\n\n try {\n var r2 = grBudget.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_suspended_escalate_risk", "fires_on_table": "u_vpm_vendor", "filter_condition": "u_qualification_statusCHANGESTO3^u_country=US", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update the vendor's category to High risk and require contract\n var catRef = current.getValue('u_category');\n if (catRef) {\n var grCat = new GlideRecord('u_vpm_vendor_category');\n if (grCat.get(catRef)) {\n var oldRisk = grCat.getValue('u_risk_level');\n grCat.setValue('u_risk_level', '3');\n _ewmLog('u_vpm_vendor_category', 'u_risk_level', oldRisk, grCat.getValue('u_risk_level'), '');\n\n var oldReqContract = grCat.getValue('u_requires_contract');\n grCat.setValue('u_requires_contract', 'true');\n _ewmLog('u_vpm_vendor_category', 'u_requires_contract', oldReqContract, grCat.getValue('u_requires_contract'), '');\n\n try {\n var r1 = grCat.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_vendor_category: ' + grCat.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Find all pending approval records for POs linked to this vendor and escalate them\n var grPO = new GlideRecord('u_vpm_purchase_order');\n grPO.addQuery('u_vendor', current.getUniqueValue());\n grPO.query();\n while (grPO.next()) {\n var grAppr = new GlideRecord('u_vpm_approval_record');\n grAppr.addQuery('u_purchase_order', grPO.getUniqueValue());\n grAppr.addQuery('u_decision', '1');\n grAppr.query();\n while (grAppr.next()) {\n var oldEsc = grAppr.getValue('u_escalated');\n grAppr.setValue('u_escalated', 'true');\n _ewmLog('u_vpm_approval_record', 'u_escalated', oldEsc, grAppr.getValue('u_escalated'), '');\n\n var oldComments = grAppr.getValue('u_comments');\n grAppr.setValue('u_comments', 'Vendor suspended - approval escalated for review');\n _ewmLog('u_vpm_approval_record', 'u_comments', oldComments, grAppr.getValue('u_comments'), '');\n\n try {\n var r2 = grAppr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_vpm_approval_record: ' + grAppr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "high_risk_cat_tighten_controls", "fires_on_table": "u_vpm_vendor_category", "filter_condition": "u_risk_level=3^u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a vendor category is updated to high risk and active,\n // escalate all pending approval records linked to POs from vendors in this category\n var grApproval = new GlideRecord('u_vpm_approval_record');\n grApproval.addQuery('u_decision', '1');\n grApproval.query();\n while (grApproval.next()) {\n var oldEscalated = grApproval.getValue('u_escalated');\n grApproval.setValue('u_escalated', 'true');\n _ewmLog('u_vpm_approval_record', 'u_escalated', oldEscalated, grApproval.getValue('u_escalated'), '');\n\n var oldComments = grApproval.getValue('u_comments');\n grApproval.setValue('u_comments', 'Auto-escalated: vendor category risk elevated to High');\n _ewmLog('u_vpm_approval_record', 'u_comments', oldComments, grApproval.getValue('u_comments'), '');\n\n try {\n var r = grApproval.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // Also tighten budget alert thresholds for active budgets to flag spending earlier\n var grBudget = new GlideRecord('u_vpm_budget');\n grBudget.addQuery('u_status', '1');\n grBudget.query();\n while (grBudget.next()) {\n var oldThreshold = grBudget.getValue('u_alert_threshold_pct');\n grBudget.setValue('u_alert_threshold_pct', '70');\n _ewmLog('u_vpm_budget', 'u_alert_threshold_pct', oldThreshold, grBudget.getValue('u_alert_threshold_pct'), '');\n\n var oldUpdated = grBudget.getValue('u_last_updated');\n var nowStr = new GlideDateTime().getDisplayValue();\n grBudget.setValue('u_last_updated', nowStr);\n _ewmLog('u_vpm_budget', 'u_last_updated', oldUpdated, grBudget.getValue('u_last_updated'), '');\n\n try {\n var r2 = grBudget.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "escalated_approval_cascade_updates", "fires_on_table": "u_vpm_approval_record", "filter_condition": "u_escalated=true", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Before-BR: set fields on current u_vpm_approval_record\n var oldDecision = current.getValue('u_decision');\n current.setValue('u_decision', '2');\n _ewmLog('u_vpm_approval_record', 'u_decision', oldDecision, current.getValue('u_decision'), '');\n\n var oldApprovalLevel = current.getValue('u_approval_level');\n current.setValue('u_approval_level', 2);\n _ewmLog('u_vpm_approval_record', 'u_approval_level', oldApprovalLevel, current.getValue('u_approval_level'), '');\n\n // 2. Update linked requisition \u2014 mark priority as High due to escalation\n var reqRef = current.getValue('u_requisition');\n if (reqRef) {\n var grReq = new GlideRecord('u_vpm_requisition');\n grReq.addQuery('sys_id', reqRef);\n grReq.query();\n if (grReq.next()) {\n var oldPriority = grReq.getValue('u_priority');\n grReq.setValue('u_priority', '3');\n _ewmLog('u_vpm_requisition', 'u_priority', oldPriority, grReq.getValue('u_priority'), '');\n var oldJustification = grReq.getValue('u_justification');\n grReq.setValue('u_justification', 'Escalated approval - expedited processing required');\n _ewmLog('u_vpm_requisition', 'u_justification', oldJustification, grReq.getValue('u_justification'), '');\n try {\n var r1 = grReq.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Update budget \u2014 flag alert threshold due to escalated spend\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var grPO = new GlideRecord('u_vpm_purchase_order');\n grPO.addQuery('sys_id', poRef);\n grPO.query();\n if (grPO.next()) {\n var reqRef2 = grPO.getValue('u_requisition');\n if (reqRef2) {\n var grReq2 = new GlideRecord('u_vpm_requisition');\n grReq2.addQuery('sys_id', reqRef2);\n grReq2.query();\n if (grReq2.next()) {\n var budgetRef = grReq2.getValue('u_budget_code');\n if (budgetRef) {\n var grBudget = new GlideRecord('u_vpm_budget');\n grBudget.addQuery('sys_id', budgetRef);\n grBudget.query();\n if (grBudget.next()) {\n var oldAlertPct = grBudget.getValue('u_alert_threshold_pct');\n grBudget.setValue('u_alert_threshold_pct', 75);\n _ewmLog('u_vpm_budget', 'u_alert_threshold_pct', oldAlertPct, grBudget.getValue('u_alert_threshold_pct'), '');\n try {\n var r2 = grBudget.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_vpm_contract", "documentkey": "42834de5017d03103e48918ce4a0a6c6", "fieldname": "u_committed_amount", "oldvalue": "0", "newvalue": "95000"}, {"tablename": "u_vpm_purchase_order", "documentkey": "8a834de5017d03103e48918ce4a0a6d2", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_vpm_requisition", "documentkey": "42834de5017d03103e48918ce4a0a6fc", "fieldname": "u_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_vpm_contract", "documentkey": "42834de5017d03103e48918ce4a0a6c6", "fieldname": "u_remaining_budget", "oldvalue": "100000", "newvalue": "5000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_contract", "oldvalue": "", "newvalue": "42834de5017d03103e48918ce4a0a6c6"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_reference_number", "oldvalue": "", "newvalue": "PO-CASCADE-0001"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_reversal_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_posted", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_amount", "oldvalue": "", "newvalue": "95000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "8a834de5017d03103e48918ce4a0a6d2"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "0b930129017d03103e48918ce4a0a6ad", "fieldname": "u_description", "oldvalue": "", "newvalue": "Commitment for approved PO PO-CASCADE-0001"}], "ewm_logs": [{"sys_id": "03930129017d03103e48918ce4a0a6a9", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "42834de5017d03103e48918ce4a0a6c6", "u_error": "", "sys_created_on": "2026-06-30 09:48:27"}, {"sys_id": "03934de5017d03103e48918ce4a0a6a1", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_contract", "u_field_name": "u_committed_amount", "u_old_value": "0", "u_new_value": "95000", "u_error": "", "sys_created_on": "2026-06-30 09:48:27"}, {"sys_id": "4b930129017d03103e48918ce4a0a6a9", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:48:27"}, {"sys_id": "8f934de5017d03103e48918ce4a0a6a3", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_requisition", "u_field_name": "u_status", "u_old_value": "3", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 09:48:27"}, {"sys_id": "c7930129017d03103e48918ce4a0a6a8", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "8a834de5017d03103e48918ce4a0a6d2", "u_error": "", "sys_created_on": "2026-06-30 09:48:27"}, {"sys_id": "cf934de5017d03103e48918ce4a0a6a1", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_contract", "u_field_name": "u_remaining_budget", "u_old_value": "100000", "u_new_value": "5000", "u_error": "", "sys_created_on": "2026-06-30 09:48:27"}, {"sys_id": "07930129017d03103e48918ce4a0a6ab", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_reference_number", "u_old_value": "", "u_new_value": "PO-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 09:48:28"}, {"sys_id": "4f930129017d03103e48918ce4a0a6ab", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Commitment for approved PO PO-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 09:48:28"}, {"sys_id": "83930129017d03103e48918ce4a0a6aa", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "95000", "u_error": "", "sys_created_on": "2026-06-30 09:48:28"}, {"sys_id": "87930129017d03103e48918ce4a0a6ac", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_posted", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 09:48:28"}, {"sys_id": "cb930129017d03103e48918ce4a0a6aa", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 09:48:28"}, {"sys_id": "cf930129017d03103e48918ce4a0a6ac", "u_br_name": "po_approved_commit_spend_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_reversal_flag", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 09:48:28"}], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 13}"} {"tool_name": "insert_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"PO-CASCADE-0001\", \"u_vendor\": {\"$lookup\": {\"table\": \"u_vpm_vendor\", \"match\": {\"u_name\": \"Cascade Test Vendor Alpha\"}}}, \"u_contract\": \"@contract_main.sys_id\", \"u_requisition\": \"@requisition_main.sys_id\", \"u_state\": \"2\", \"u_order_date\": \"2025-03-15\", \"u_expected_delivery_date\": \"2025-04-15\", \"u_total_amount\": \"75000\", \"u_currency\": \"USD\", \"u_requires_secondary_approval\": \"true\", \"u_secondary_approver_notes\": \"High-value order requires senior review\", \"u_shipping_address\": \"123 Corporate Blvd, Suite 400, Austin TX 78701\", \"u_payment_terms\": \"Net 30\"}}", "seed_data": null, "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor Alpha\", \"u_country\": \"US\", \"u_registration_date\": \"2024-01-15\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-0142\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:48:57\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-ALPHA-001\", \"u_category\": \"\", \"sys_id\": \"d6b38529017d03103e48918ce4a0a6a2\", \"u_contact_name\": \"Jane Rivera\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jrivera@alphavendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 09:48:57\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\"}, \"budget_main\": {\"u_name\": \"Cascade Test Budget FY2025\", \"u_department\": \"Procurement\", \"u_owner_name\": \"Carlos Mendez\", \"u_alert_threshold_pct\": \"80\", \"sys_mod_count\": \"1\", \"u_total_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 09:49:18\", \"sys_tags\": \"\", \"u_budget_code\": \"BUD-CASCADE-2025\", \"u_fiscal_year\": \"FY2025\", \"u_last_updated\": \"2026-06-30 02:49:18\", \"u_remaining_amount\": \"440000\", \"sys_id\": \"16b38529017d03103e48918ce4a0a697\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:48:57\", \"u_committed_amount\": \"125000\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"10000\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"230000\", \"sys_mod_count\": \"1\", \"u_vendor\": \"d6b38529017d03103e48918ce4a0a6a2\", \"sys_updated_on\": \"2026-06-30 09:49:18\", \"u_contract_number\": \"CTR-CASCADE-001\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"56b38529017d03103e48918ce4a0a68f\", \"u_description\": \"Commitment added from requisition REQ-CASCADE-0001\", \"u_spending_ceiling\": \"250000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 09:48:58\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"95000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"requisition_main\": {\"u_department\": \"Procurement\", \"u_number\": \"REQ-CASCADE-0001\", \"u_required_by_date\": \"2025-04-01\", \"u_estimated_cost\": \"75000\", \"sys_mod_count\": \"1\", \"u_requested_by\": \"Alice Thompson\", \"sys_updated_on\": \"2026-06-30 09:49:18\", \"u_request_date\": \"2025-03-01\", \"sys_tags\": \"\", \"u_budget_code\": \"16b38529017d03103e48918ce4a0a697\", \"u_priority\": \"3\", \"sys_id\": \"5ab38529017d03103e48918ce4a0a69a\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:48:58\", \"u_justification\": \"Converted to PO PO-CASCADE-0001\", \"u_status\": \"5\", \"u_approved_date\": \"\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"po_line_item_main\": {\"u_expected_delivery_date\": \"2025-04-15\", \"u_line_total\": \"75000\", \"u_purchase_order\": \"\", \"sys_mod_count\": \"0\", \"u_unit_price\": \"7500\", \"sys_updated_on\": \"2026-06-30 09:48:58\", \"u_unit_of_measure\": \"Each\", \"sys_tags\": \"\", \"u_tax_rate\": \"8.5\", \"u_quantity_received\": \"0\", \"sys_id\": \"aab38529017d03103e48918ce4a0a692\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 09:48:58\", \"u_line_status\": \"1\", \"u_item_description\": \"Network switches - 48 port managed\", \"u_line_number\": \"1\", \"u_quantity_ordered\": \"10\", \"sys_created_by\": \"admin\", \"u_catalog_item_ref\": \"CAT-NET-SW48\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_insert_create_approval_upd_req", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_state=2^u_requires_secondary_approval=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new approval record for secondary approval\n var grApproval = new GlideRecord('u_vpm_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_vpm_approval_record', 'u_purchase_order', '', current.getValue('u_number'), '');\n\n grApproval.setValue('u_approval_type', '2');\n _ewmLog('u_vpm_approval_record', 'u_approval_type', '', '2', '');\n\n grApproval.setValue('u_decision', '1');\n _ewmLog('u_vpm_approval_record', 'u_decision', '', '1', '');\n\n grApproval.setValue('u_approver_name', 'Senior Procurement Manager');\n _ewmLog('u_vpm_approval_record', 'u_approver_name', '', 'Senior Procurement Manager', '');\n\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grApproval.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the linked requisition to 'Converted to PO'\n var reqRef = current.getValue('u_requisition');\n if (reqRef) {\n var grReq = new GlideRecord('u_vpm_requisition');\n grReq.addQuery('sys_id', reqRef);\n grReq.query();\n if (grReq.next()) {\n var oldStatus = grReq.getValue('u_status');\n grReq.setValue('u_status', '5');\n _ewmLog('u_vpm_requisition', 'u_status', oldStatus, '5', '');\n\n var oldJustification = grReq.getValue('u_justification');\n grReq.setValue('u_justification', 'Converted to PO ' + current.getValue('u_number'));\n _ewmLog('u_vpm_requisition', 'u_justification', oldJustification, 'Converted to PO ' + current.getValue('u_number'), '');\n\n try {\n var rReq = grReq.update();\n if (!rReq) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grReq.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "req_converted_commit_budget_contract", "fires_on_table": "u_vpm_requisition", "filter_condition": "u_statusCHANGESTO5^u_priority=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the contract committed_amount and description via the budget_code -> requisition linkage\n // We find the PO that references this requisition, then update its contract\n var poGr = new GlideRecord('u_vpm_purchase_order');\n poGr.addQuery('u_requisition', current.getUniqueValue());\n poGr.query();\n if (poGr.next()) {\n var contractSysId = poGr.getValue('u_contract');\n var poAmount = poGr.getValue('u_total_amount') || '0';\n\n // Update the contract\n if (contractSysId) {\n var cGr = new GlideRecord('u_vpm_contract');\n if (cGr.get(contractSysId)) {\n var oldCommitted = cGr.getValue('u_committed_amount');\n var newCommitted = String(parseFloat(oldCommitted || '0') + parseFloat(poAmount));\n cGr.setValue('u_committed_amount', newCommitted);\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, cGr.getValue('u_committed_amount'), '');\n\n var oldDesc = cGr.getValue('u_description');\n cGr.setValue('u_description', 'Commitment added from requisition ' + current.getValue('u_number'));\n _ewmLog('u_vpm_contract', 'u_description', oldDesc, cGr.getValue('u_description'), '');\n\n try {\n var r1 = cGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + cGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the budget linked to this requisition\n var budgetSysId = current.getValue('u_budget_code');\n if (budgetSysId) {\n var bGr = new GlideRecord('u_vpm_budget');\n if (bGr.get(budgetSysId)) {\n var oldBudgetCommitted = bGr.getValue('u_committed_amount');\n var newBudgetCommitted = String(parseFloat(oldBudgetCommitted || '0') + parseFloat(poAmount));\n bGr.setValue('u_committed_amount', newBudgetCommitted);\n _ewmLog('u_vpm_budget', 'u_committed_amount', oldBudgetCommitted, bGr.getValue('u_committed_amount'), '');\n\n var oldUpdated = bGr.getValue('u_last_updated');\n var nowStr = new GlideDateTime().getDisplayValue();\n bGr.setValue('u_last_updated', nowStr);\n _ewmLog('u_vpm_budget', 'u_last_updated', oldUpdated, bGr.getValue('u_last_updated'), '');\n\n try {\n var r2 = bGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + bGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "budget_commit_spend_and_receipt", "fires_on_table": "u_vpm_budget", "filter_condition": "u_committed_amountCHANGES^u_last_updatedISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Insert a Spend Transaction (commitment record) ---\n var stGr = new GlideRecord('u_vpm_spend_transaction');\n stGr.initialize();\n stGr.setValue('u_budget', current.getUniqueValue());\n _ewmLog('u_vpm_spend_transaction', 'u_budget', '', current.getUniqueValue(), '');\n\n stGr.setValue('u_transaction_type', '1');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n\n stGr.setValue('u_amount', current.getValue('u_committed_amount'));\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', current.getValue('u_committed_amount'), '');\n\n stGr.setValue('u_currency', 'USD');\n _ewmLog('u_vpm_spend_transaction', 'u_currency', '', 'USD', '');\n\n stGr.setValue('u_description', 'Auto-commitment from budget update');\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Auto-commitment from budget update', '');\n\n stGr.setValue('u_reference_number', current.getValue('u_budget_code'));\n _ewmLog('u_vpm_spend_transaction', 'u_reference_number', '', current.getValue('u_budget_code'), '');\n\n stGr.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'true', '');\n\n stGr.setValue('u_reversal_flag', 'false');\n _ewmLog('u_vpm_spend_transaction', 'u_reversal_flag', '', 'false', '');\n\n stGr.setValue('u_fiscal_period', current.getValue('u_fiscal_year'));\n _ewmLog('u_vpm_spend_transaction', 'u_fiscal_period', '', current.getValue('u_fiscal_year'), '');\n\n var now = new GlideDateTime().toString();\n stGr.setValue('u_transaction_date', now);\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_date', '', now, '');\n\n try {\n var r1 = stGr.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed on u_vpm_spend_transaction: ' + stGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // --- 2. Insert a Delivery Receipt placeholder ---\n var drGr = new GlideRecord('u_vpm_delivery_receipt');\n drGr.initialize();\n\n drGr.setValue('u_received_by', current.getValue('u_owner_name'));\n _ewmLog('u_vpm_delivery_receipt', 'u_received_by', '', current.getValue('u_owner_name'), '');\n\n drGr.setValue('u_status', '1');\n _ewmLog('u_vpm_delivery_receipt', 'u_status', '', '1', '');\n\n drGr.setValue('u_quantity_received', '0');\n _ewmLog('u_vpm_delivery_receipt', 'u_quantity_received', '', '0', '');\n\n drGr.setValue('u_inspection_notes', 'Auto-created upon budget commitment update');\n _ewmLog('u_vpm_delivery_receipt', 'u_inspection_notes', '', 'Auto-created upon budget commitment update', '');\n\n drGr.setValue('u_discrepancy_flag', 'false');\n _ewmLog('u_vpm_delivery_receipt', 'u_discrepancy_flag', '', 'false', '');\n\n try {\n var r2 = drGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed on u_vpm_delivery_receipt: ' + drGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "set_delivery_receipt_defaults", "fires_on_table": "u_vpm_delivery_receipt", "filter_condition": "u_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n var old1 = current.getValue('u_received_by');\n current.setValue('u_received_by', 'Warehouse Team');\n _ewmLog('u_vpm_delivery_receipt', 'u_received_by', old1, current.getValue('u_received_by'), '');\n\n var old2 = current.getValue('u_quantity_accepted');\n current.setValue('u_quantity_accepted', '0');\n _ewmLog('u_vpm_delivery_receipt', 'u_quantity_accepted', old2, current.getValue('u_quantity_accepted'), '');\n\n var old3 = current.getValue('u_quantity_rejected');\n current.setValue('u_quantity_rejected', '0');\n _ewmLog('u_vpm_delivery_receipt', 'u_quantity_rejected', old3, current.getValue('u_quantity_rejected'), '');\n\n var old4 = current.getValue('u_discrepancy_flag');\n current.setValue('u_discrepancy_flag', 'false');\n _ewmLog('u_vpm_delivery_receipt', 'u_discrepancy_flag', old4, current.getValue('u_discrepancy_flag'), '');\n\n var old5 = current.getValue('u_inspection_notes');\n current.setValue('u_inspection_notes', 'Awaiting inspection');\n _ewmLog('u_vpm_delivery_receipt', 'u_inspection_notes', old5, current.getValue('u_inspection_notes'), '');\n\n})(current, previous);"}, {"name": "dr_insert_post_receipt_processing", "fires_on_table": "u_vpm_delivery_receipt", "filter_condition": "u_status=1^u_discrepancy_flag=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an Actual Spend transaction for this accepted delivery receipt\n var grSpend = new GlideRecord('u_vpm_spend_transaction');\n grSpend.initialize();\n grSpend.setValue('u_purchase_order', current.getValue('u_purchase_order'));\n _ewmLog('u_vpm_spend_transaction', 'u_purchase_order', '', current.getValue('u_purchase_order'), '');\n grSpend.setValue('u_transaction_type', '2');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '2', '');\n grSpend.setValue('u_amount', current.getValue('u_quantity_accepted'));\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', current.getValue('u_quantity_accepted'), '');\n grSpend.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'true', '');\n grSpend.setValue('u_description', 'Auto-posted from delivery receipt ' + current.getValue('u_receipt_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Auto-posted from delivery receipt ' + current.getValue('u_receipt_number'), '');\n try {\n var r1 = grSpend.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grSpend.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the PO line item to reflect received quantity\n if (current.getValue('u_po_line_item')) {\n var grLine = new GlideRecord('u_vpm_po_line_item');\n grLine.addQuery('sys_id', current.getValue('u_po_line_item'));\n grLine.query();\n if (grLine.next()) {\n var oldQtyRcv = grLine.getValue('u_quantity_received');\n var newQtyRcv = parseFloat(oldQtyRcv || 0) + parseFloat(current.getValue('u_quantity_accepted') || 0);\n grLine.setValue('u_quantity_received', String(newQtyRcv));\n _ewmLog('u_vpm_po_line_item', 'u_quantity_received', oldQtyRcv, String(newQtyRcv), '');\n\n var qtyOrdered = parseFloat(grLine.getValue('u_quantity_ordered') || 0);\n var oldStatus = grLine.getValue('u_line_status');\n var newStatus = (newQtyRcv >= qtyOrdered) ? '3' : '2';\n grLine.setValue('u_line_status', newStatus);\n _ewmLog('u_vpm_po_line_item', 'u_line_status', oldStatus, newStatus, '');\n\n try {\n var r2 = grLine.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grLine.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update the approval record for this PO to mark escalated flag\n var grAppr = new GlideRecord('u_vpm_approval_record');\n grAppr.addQuery('u_purchase_order', current.getValue('u_purchase_order'));\n grAppr.query();\n if (grAppr.next()) {\n var oldComments = grAppr.getValue('u_comments');\n var newComments = 'Delivery accepted on ' + current.getValue('u_receipt_date');\n grAppr.setValue('u_comments', newComments);\n _ewmLog('u_vpm_approval_record', 'u_comments', oldComments, newComments, '');\n try {\n var r3 = grAppr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_expected_delivery_date", "oldvalue": "", "newvalue": "2025-04-15"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_vendor", "oldvalue": "", "newvalue": "d6b38529017d03103e48918ce4a0a6a2"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "2fc3c929017d03103e48918ce4a0a639", "fieldname": "u_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_approval_record", "documentkey": "63c38529017d03103e48918ce4a0a639", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "Senior Procurement Manager"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_fiscal_period", "oldvalue": "", "newvalue": "FY2025"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "ebc3c929017d03103e48918ce4a0a632", "fieldname": "u_quantity_received", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_approval_record", "documentkey": "63c38529017d03103e48918ce4a0a639", "fieldname": "u_approval_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "ebc3c929017d03103e48918ce4a0a632", "fieldname": "u_received_by", "oldvalue": "", "newvalue": "Warehouse Team"}, {"tablename": "u_vpm_requisition", "documentkey": "5ab38529017d03103e48918ce4a0a69a", "fieldname": "u_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_order_date", "oldvalue": "", "newvalue": "2025-03-15"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_payment_terms", "oldvalue": "", "newvalue": "Net 30"}, {"tablename": "u_vpm_contract", "documentkey": "56b38529017d03103e48918ce4a0a68f", "fieldname": "u_description", "oldvalue": "Framework agreement for IT supplies", "newvalue": "Commitment added from requisition REQ-CASCADE-0001"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_reversal_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "2fc3c929017d03103e48918ce4a0a639", "fieldname": "u_description", "oldvalue": "", "newvalue": "Auto-posted from delivery receipt null"}, {"tablename": "u_vpm_approval_record", "documentkey": "63c38529017d03103e48918ce4a0a639", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "ebc3c929017d03103e48918ce4a0a632", "fieldname": "u_inspection_notes", "oldvalue": "", "newvalue": "Awaiting inspection"}, {"tablename": "u_vpm_approval_record", "documentkey": "63c38529017d03103e48918ce4a0a639", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "2fc3c929017d03103e48918ce4a0a639", "fieldname": "u_posted", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_number", "oldvalue": "", "newvalue": "PO-CASCADE-0001"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_secondary_approver_notes", "oldvalue": "", "newvalue": "High-value order requires senior review"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_requisition", "oldvalue": "", "newvalue": "5ab38529017d03103e48918ce4a0a69a"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_total_amount", "oldvalue": "", "newvalue": "75000"}, {"tablename": "u_vpm_contract", "documentkey": "56b38529017d03103e48918ce4a0a68f", "fieldname": "u_committed_amount", "oldvalue": "20000", "newvalue": "95000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_amount", "oldvalue": "", "newvalue": "125000"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "ebc3c929017d03103e48918ce4a0a632", "fieldname": "u_quantity_rejected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "2fc3c929017d03103e48918ce4a0a639", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_approval_record", "documentkey": "63c38529017d03103e48918ce4a0a639", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "PO-CASCADE-0001"}, {"tablename": "u_vpm_budget", "documentkey": "16b38529017d03103e48918ce4a0a697", "fieldname": "u_last_updated", "oldvalue": "2025-01-10 08:00:00", "newvalue": "2026-06-30 02:49:18"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_budget", "oldvalue": "", "newvalue": "16b38529017d03103e48918ce4a0a697"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "ebc3c929017d03103e48918ce4a0a632", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_reference_number", "oldvalue": "", "newvalue": "BUD-CASCADE-2025"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "2fc3c929017d03103e48918ce4a0a639", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_shipping_address", "oldvalue": "", "newvalue": "123 Corporate Blvd, Suite 400, Austin TX 78701"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_requires_secondary_approval", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_purchase_order", "documentkey": "dfc38529017d03103e48918ce4a0a634", "fieldname": "u_contract", "oldvalue": "", "newvalue": "56b38529017d03103e48918ce4a0a68f"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_description", "oldvalue": "", "newvalue": "Auto-commitment from budget update"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "ebc3c929017d03103e48918ce4a0a632", "fieldname": "u_quantity_accepted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_approval_record", "documentkey": "63c38529017d03103e48918ce4a0a639", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_budget", "documentkey": "16b38529017d03103e48918ce4a0a697", "fieldname": "u_committed_amount", "oldvalue": "50000", "newvalue": "125000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_transaction_date", "oldvalue": "", "newvalue": "2026-06-30 09:49:18"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "ebc3c929017d03103e48918ce4a0a632", "fieldname": "u_discrepancy_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_requisition", "documentkey": "5ab38529017d03103e48918ce4a0a69a", "fieldname": "u_justification", "oldvalue": "Urgent IT infrastructure refresh required", "newvalue": "Converted to PO PO-CASCADE-0001"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ebc3c929017d03103e48918ce4a0a62e", "fieldname": "u_posted", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "2fc3c929017d03103e48918ce4a0a639", "fieldname": "u_reversal_flag", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "23c38529017d03103e48918ce4a0a63d", "u_br_name": "req_converted_commit_budget_contract", "u_table_name": "u_vpm_contract", "u_field_name": "u_description", "u_old_value": "Framework agreement for IT supplies", "u_new_value": "Commitment added from requisition REQ-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "23c3c929017d03103e48918ce4a0a62d", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_reversal_flag", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "23c3c929017d03103e48918ce4a0a631", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_quantity_received", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "23c3c929017d03103e48918ce4a0a637", "u_br_name": "dr_insert_post_receipt_processing", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "2bc38529017d03103e48918ce4a0a636", "u_br_name": "po_insert_create_approval_upd_req", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "PO-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "2bc38529017d03103e48918ce4a0a638", "u_br_name": "po_insert_create_approval_upd_req", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approver_name", "u_old_value": "", "u_new_value": "Senior Procurement Manager", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "2bc3c929017d03103e48918ce4a0a637", "u_br_name": "dr_insert_post_receipt_processing", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "2fc3c929017d03103e48918ce4a0a626", "u_br_name": "req_converted_commit_budget_contract", "u_table_name": "u_vpm_budget", "u_field_name": "u_committed_amount", "u_old_value": "50000", "u_new_value": "125000", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "2fc3c929017d03103e48918ce4a0a62a", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "63c38529017d03103e48918ce4a0a63a", "u_br_name": "po_insert_create_approval_upd_req", "u_table_name": "u_vpm_requisition", "u_field_name": "u_status", "u_old_value": "3", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "63c3c929017d03103e48918ce4a0a629", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_budget", "u_old_value": "", "u_new_value": "16b38529017d03103e48918ce4a0a697", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "63c3c929017d03103e48918ce4a0a638", "u_br_name": "dr_insert_post_receipt_processing", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "67c3c929017d03103e48918ce4a0a62b", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Auto-commitment from budget update", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "6bc3c929017d03103e48918ce4a0a62d", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_fiscal_period", "u_old_value": "", "u_new_value": "FY2025", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "6bc3c929017d03103e48918ce4a0a631", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_inspection_notes", "u_old_value": "", "u_new_value": "Auto-created upon budget commitment update", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "6bc3c929017d03103e48918ce4a0a633", "u_br_name": "set_delivery_receipt_defaults", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_quantity_accepted", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "6fc3c929017d03103e48918ce4a0a634", "u_br_name": "set_delivery_receipt_defaults", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_discrepancy_flag", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "a3c3c929017d03103e48918ce4a0a62e", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_transaction_date", "u_old_value": "", "u_new_value": "2026-06-30 09:49:18", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "a3c3c929017d03103e48918ce4a0a632", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_discrepancy_flag", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "a7c38529017d03103e48918ce4a0a637", "u_br_name": "po_insert_create_approval_upd_req", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approval_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "a7c38529017d03103e48918ce4a0a63c", "u_br_name": "req_converted_commit_budget_contract", "u_table_name": "u_vpm_contract", "u_field_name": "u_committed_amount", "u_old_value": "20000", "u_new_value": "95000", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "a7c3c929017d03103e48918ce4a0a627", "u_br_name": "req_converted_commit_budget_contract", "u_table_name": "u_vpm_budget", "u_field_name": "u_last_updated", "u_old_value": "2025-01-10 08:00:00", "u_new_value": "2026-06-30 02:49:18", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "abc3c929017d03103e48918ce4a0a629", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "abc3c929017d03103e48918ce4a0a638", "u_br_name": "dr_insert_post_receipt_processing", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_posted", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "afc3c929017d03103e48918ce4a0a62b", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_reference_number", "u_old_value": "", "u_new_value": "BUD-CASCADE-2025", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "afc3c929017d03103e48918ce4a0a62f", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_received_by", "u_old_value": "", "u_new_value": "Carlos Mendez", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "e3c3c929017d03103e48918ce4a0a62a", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "125000", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "e3c3c929017d03103e48918ce4a0a634", "u_br_name": "set_delivery_receipt_defaults", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_quantity_rejected", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "e3c3c929017d03103e48918ce4a0a639", "u_br_name": "dr_insert_post_receipt_processing", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Auto-posted from delivery receipt null", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "e7c3c929017d03103e48918ce4a0a62c", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_posted", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "e7c3c929017d03103e48918ce4a0a630", "u_br_name": "budget_commit_spend_and_receipt", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "e7c3c929017d03103e48918ce4a0a635", "u_br_name": "set_delivery_receipt_defaults", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_inspection_notes", "u_old_value": "Auto-created upon budget commitment update", "u_new_value": "Awaiting inspection", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "ebc38529017d03103e48918ce4a0a63a", "u_br_name": "po_insert_create_approval_upd_req", "u_table_name": "u_vpm_requisition", "u_field_name": "u_justification", "u_old_value": "Urgent IT infrastructure refresh required", "u_new_value": "Converted to PO PO-CASCADE-0001", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "efc38529017d03103e48918ce4a0a637", "u_br_name": "po_insert_create_approval_upd_req", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}, {"sys_id": "efc3c929017d03103e48918ce4a0a632", "u_br_name": "set_delivery_receipt_defaults", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_received_by", "u_old_value": "Carlos Mendez", "u_new_value": "Warehouse Team", "u_error": "", "sys_created_on": "2026-06-30 09:49:18"}], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 48}"} {"tool_name": "update_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_number\": \"PO-2025-00042\", \"u_shipping_address\": \"123 Main St, Springfield, IL 62704\", \"u_closed_date\": \"2025-03-15\", \"u_expected_delivery_date\": \"2025-02-28\", \"u_secondary_approver_notes\": \"\", \"u_state\": \"4\", \"sys_mod_count\": \"0\", \"u_requires_secondary_approval\": \"false\", \"u_vendor\": \"4088016901bd03103e48918ce4a0a664\", \"sys_updated_on\": \"2026-06-30 10:09:50\", \"sys_tags\": \"\", \"sys_id\": \"9c88016901bd03103e48918ce4a0a66f\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-01-20\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"0488016901bd03103e48918ce4a0a667\", \"sys_created_on\": \"2026-06-30 10:09:50\", \"u_contract\": \"c888016901bd03103e48918ce4a0a653\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"15000\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor Alpha\", \"u_country\": \"US\", \"u_registration_date\": \"2024-01-15\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-0101\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:09:50\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-ALPHA-001\", \"u_category\": \"\", \"sys_id\": \"4088016901bd03103e48918ce4a0a664\", \"u_contact_name\": \"Jane Doe\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@alphavendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 10:09:50\", \"u_preferred_payment_method\": \"2\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"450000\", \"sys_mod_count\": \"0\", \"u_vendor\": \"4088016901bd03103e48918ce4a0a664\", \"sys_updated_on\": \"2026-06-30 10:09:50\", \"u_contract_number\": \"CTR-2025-00099\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"c888016901bd03103e48918ce4a0a653\", \"u_description\": \"Annual supply agreement for cascade test\", \"u_spending_ceiling\": \"500000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 10:09:50\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"50000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"requisition_main\": {\"u_department\": \"Procurement\", \"u_number\": \"REQ-2025-00077\", \"u_required_by_date\": \"2025-03-01\", \"u_estimated_cost\": \"15000\", \"sys_mod_count\": \"0\", \"u_requested_by\": \"John Smith\", \"sys_updated_on\": \"2026-06-30 10:09:50\", \"u_request_date\": \"2025-01-10\", \"sys_tags\": \"\", \"u_budget_code\": \"\", \"u_priority\": \"2\", \"sys_id\": \"0488016901bd03103e48918ce4a0a667\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:09:50\", \"u_justification\": \"Quarterly office supplies replenishment\", \"u_status\": \"3\", \"u_approved_date\": \"2025-01-12\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_closed_commit_spend_and_update", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO5^u_requires_secondary_approval=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Commitment spend transaction for this closed PO\n var stGr = new GlideRecord('u_vpm_spend_transaction');\n stGr.initialize();\n stGr.setValue('u_purchase_order', current.getValue('u_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_purchase_order', '', current.getValue('u_number'), '');\n stGr.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_vpm_spend_transaction', 'u_contract', '', current.getValue('u_contract'), '');\n stGr.setValue('u_transaction_type', '1');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n stGr.setValue('u_amount', current.getValue('u_total_amount'));\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', current.getValue('u_total_amount'), '');\n stGr.setValue('u_currency', current.getValue('u_currency'));\n _ewmLog('u_vpm_spend_transaction', 'u_currency', '', current.getValue('u_currency'), '');\n stGr.setValue('u_description', 'Commitment for closed PO ' + current.getValue('u_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Commitment for closed PO ' + current.getValue('u_number'), '');\n stGr.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'true', '');\n stGr.setValue('u_reversal_flag', 'false');\n _ewmLog('u_vpm_spend_transaction', 'u_reversal_flag', '', 'false', '');\n stGr.setValue('u_transaction_date', new GlideDateTime().getValue());\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_date', '', new GlideDateTime().getValue(), '');\n stGr.setValue('u_fiscal_period', 'FY2025-Q1');\n _ewmLog('u_vpm_spend_transaction', 'u_fiscal_period', '', 'FY2025-Q1', '');\n stGr.setValue('u_reference_number', 'CMT-' + current.getValue('u_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_reference_number', '', 'CMT-' + current.getValue('u_number'), '');\n try {\n var stResult = stGr.insert();\n if (!stResult) { _ewmLog('','','','', 'GR insert failed: ' + stGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked contract to increase committed_amount and decrease remaining_budget\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var cGr = new GlideRecord('u_vpm_contract');\n cGr.addQuery('sys_id', contractRef);\n cGr.query();\n if (cGr.next()) {\n var poAmount = parseFloat(current.getValue('u_total_amount')) || 0;\n\n var oldCommitted = cGr.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + poAmount;\n cGr.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, String(newCommitted), '');\n\n var oldRemaining = cGr.getValue('u_remaining_budget');\n var newRemaining = (parseFloat(oldRemaining) || 0) - poAmount;\n cGr.setValue('u_remaining_budget', String(newRemaining));\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, String(newRemaining), '');\n\n try {\n var cResult = cGr.update();\n if (!cResult) { _ewmLog('','','','', 'GR update failed: ' + cGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update the linked requisition status to Converted to PO\n var reqRef = current.getValue('u_requisition');\n if (reqRef) {\n var rGr = new GlideRecord('u_vpm_requisition');\n rGr.addQuery('sys_id', reqRef);\n rGr.query();\n if (rGr.next()) {\n var oldStatus = rGr.getValue('u_status');\n rGr.setValue('u_status', '5');\n _ewmLog('u_vpm_requisition', 'u_status', oldStatus, '5', '');\n\n var oldApprovedDate = rGr.getValue('u_approved_date');\n var todayStr = new GlideDateTime().getDate().getValue();\n rGr.setValue('u_approved_date', todayStr);\n _ewmLog('u_vpm_requisition', 'u_approved_date', oldApprovedDate, todayStr, '');\n\n try {\n var rResult = rGr.update();\n if (!rResult) { _ewmLog('','','','', 'GR update failed: ' + rGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n\n})(current, previous);"}, {"name": "po_closed_finalize_line_items", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO5^u_closed_dateISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_vpm_po_line_item');\n gr.addQuery('u_purchase_order', current.getUniqueValue());\n gr.query();\n while (gr.next()) {\n var oldLineStatus = gr.getValue('u_line_status');\n gr.setValue('u_line_status', '3');\n _ewmLog('u_vpm_po_line_item', 'u_line_status', oldLineStatus, gr.getValue('u_line_status'), '');\n\n var oldQtyReceived = gr.getValue('u_quantity_received');\n var qtyOrdered = gr.getValue('u_quantity_ordered') || '0';\n gr.setValue('u_quantity_received', qtyOrdered);\n _ewmLog('u_vpm_po_line_item', 'u_quantity_received', oldQtyReceived, gr.getValue('u_quantity_received'), '');\n\n var oldExpDate = gr.getValue('u_expected_delivery_date');\n gr.setValue('u_expected_delivery_date', current.getValue('u_closed_date'));\n _ewmLog('u_vpm_po_line_item', 'u_expected_delivery_date', oldExpDate, gr.getValue('u_expected_delivery_date'), '');\n\n var oldUom = gr.getValue('u_unit_of_measure');\n var uomVal = oldUom || 'EA';\n gr.setValue('u_unit_of_measure', uomVal);\n _ewmLog('u_vpm_po_line_item', 'u_unit_of_measure', oldUom, gr.getValue('u_unit_of_measure'), '');\n\n var oldCatalogRef = gr.getValue('u_catalog_item_ref');\n var catalogVal = oldCatalogRef ? oldCatalogRef + '-CLOSED' : 'CLOSED';\n gr.setValue('u_catalog_item_ref', catalogVal);\n _ewmLog('u_vpm_po_line_item', 'u_catalog_item_ref', oldCatalogRef, gr.getValue('u_catalog_item_ref'), '');\n\n var oldTaxRate = gr.getValue('u_tax_rate');\n gr.setValue('u_tax_rate', '0');\n _ewmLog('u_vpm_po_line_item', 'u_tax_rate', oldTaxRate, gr.getValue('u_tax_rate'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "po_closed_log_approval_update_vendor", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO5^u_payment_terms=Net 30^u_currency=USD", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Insert an approval record documenting the PO closure\n var grApproval = new GlideRecord('u_vpm_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_purchase_order', current.getUniqueValue());\n grApproval.setValue('u_approval_type', '1');\n _ewmLog('u_vpm_approval_record', 'u_approval_type', '', '1', '');\n grApproval.setValue('u_decision', '2');\n _ewmLog('u_vpm_approval_record', 'u_decision', '', '2', '');\n try {\n var insertResult = grApproval.insert();\n if (!insertResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grApproval.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the vendor's preferred payment method to Bank Transfer\n var vendorSysId = current.getValue('u_vendor');\n if (vendorSysId) {\n var grVendor = new GlideRecord('u_vpm_vendor');\n grVendor.addQuery('sys_id', vendorSysId);\n grVendor.query();\n if (grVendor.next()) {\n var oldPayMethod = grVendor.getValue('u_preferred_payment_method');\n grVendor.setValue('u_preferred_payment_method', '1');\n _ewmLog('u_vpm_vendor', 'u_preferred_payment_method', oldPayMethod, '1', '');\n try {\n var updResult = grVendor.update();\n if (!updResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grVendor.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}], "audits": [], "ewm_logs": [], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": [\"flat\"], \"num_brs\": \"3\", \"total_brs_fired\": 0, \"expected_br_count\": 3, \"all_brs_fired\": false, \"audit_count\": 0}"} {"tool_name": "update_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\", \"u_requires_secondary_approval\": \"false\"}}", "seed_data": "{\"u_number\": \"PO-CASCADE-001\", \"u_shipping_address\": \"123 Procurement Way, Suite 400, New York, NY 10001\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-03-15\", \"u_secondary_approver_notes\": \"\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"false\", \"u_vendor\": \"b0198da901bd03103e48918ce4a0a67d\", \"sys_updated_on\": \"2026-06-30 10:12:41\", \"sys_tags\": \"\", \"sys_id\": \"38198da901bd03103e48918ce4a0a6af\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-02-01\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"f0198da901bd03103e48918ce4a0a6ac\", \"sys_created_on\": \"2026-06-30 10:12:20\", \"u_contract\": \"bc198da901bd03103e48918ce4a0a6a8\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"25000\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor\", \"u_country\": \"US\", \"u_registration_date\": \"2024-06-01\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-100-2000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:12:20\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-CT-001\", \"u_category\": \"\", \"sys_id\": \"b0198da901bd03103e48918ce4a0a67d\", \"u_contact_name\": \"Jane Doe\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@cascadevendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 10:12:20\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\"}, \"budget_main\": {\"u_name\": \"Cascade Test Budget FY2025\", \"u_department\": \"Procurement\", \"u_owner_name\": \"Alice Johnson\", \"u_alert_threshold_pct\": \"80\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 10:12:20\", \"sys_tags\": \"\", \"u_budget_code\": \"BUD-CASCADE-2025\", \"u_fiscal_year\": \"2025\", \"u_last_updated\": \"\", \"u_remaining_amount\": \"430000\", \"sys_id\": \"74198da901bd03103e48918ce4a0a680\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:12:20\", \"u_committed_amount\": \"50000\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"20000\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"165000\", \"sys_mod_count\": \"1\", \"u_vendor\": \"b0198da901bd03103e48918ce4a0a67d\", \"sys_updated_on\": \"2026-06-30 10:12:41\", \"u_contract_number\": \"CON-CASCADE-001\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"sys_id\": \"bc198da901bd03103e48918ce4a0a6a8\", \"u_description\": \"Framework contract for cascade testing\", \"u_spending_ceiling\": \"200000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 10:12:20\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"35000\", \"u_status\": \"1\", \"sys_created_by\": \"admin\"}, \"requisition_main\": {\"u_department\": \"Procurement\", \"u_number\": \"REQ-CASCADE-001\", \"u_required_by_date\": \"2025-03-01\", \"u_estimated_cost\": \"25000\", \"sys_mod_count\": \"1\", \"u_requested_by\": \"Bob Smith\", \"sys_updated_on\": \"2026-06-30 10:12:41\", \"u_request_date\": \"2025-01-15\", \"sys_tags\": \"\", \"u_budget_code\": \"74198da901bd03103e48918ce4a0a680\", \"u_priority\": \"2\", \"sys_id\": \"f0198da901bd03103e48918ce4a0a6ac\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:12:20\", \"u_justification\": \"Quarterly office supplies replenishment\", \"u_status\": \"5\", \"u_approved_date\": \"2026-06-30\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_update_contract_and_req", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO3^u_requires_secondary_approval=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked contract: increase committed_amount, decrease remaining_budget\n var contractRef = current.getValue('u_contract');\n var poAmount = parseFloat(current.getValue('u_total_amount')) || 0;\n\n if (contractRef) {\n var grContract = new GlideRecord('u_vpm_contract');\n if (grContract.get(contractRef)) {\n var oldCommitted = grContract.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + poAmount;\n grContract.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, String(newCommitted), '');\n\n var oldRemaining = grContract.getValue('u_remaining_budget');\n var newRemaining = (parseFloat(oldRemaining) || 0) - poAmount;\n grContract.setValue('u_remaining_budget', String(newRemaining));\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, String(newRemaining), '');\n\n try {\n var r1 = grContract.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_contract: ' + grContract.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the linked requisition: set status to Converted to PO and approved_date\n var reqRef = current.getValue('u_requisition');\n if (reqRef) {\n var grReq = new GlideRecord('u_vpm_requisition');\n if (grReq.get(reqRef)) {\n var oldStatus = grReq.getValue('u_status');\n grReq.setValue('u_status', '5');\n _ewmLog('u_vpm_requisition', 'u_status', oldStatus, '5', '');\n\n var oldApprovedDate = grReq.getValue('u_approved_date');\n var todayStr = new GlideDateTime().getDate().toString();\n grReq.setValue('u_approved_date', todayStr);\n _ewmLog('u_vpm_requisition', 'u_approved_date', oldApprovedDate, todayStr, '');\n\n try {\n var r2 = grReq.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_vpm_requisition: ' + grReq.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "contract_active_create_spend_txn", "fires_on_table": "u_vpm_contract", "filter_condition": "u_statusCHANGESTO2^u_auto_renew=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_vpm_spend_transaction');\n gr.initialize();\n\n gr.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_vpm_spend_transaction', 'u_contract', '', current.getUniqueValue(), '');\n\n gr.setValue('u_transaction_type', '1');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n\n var commitAmt = current.getValue('u_committed_amount') || '0';\n gr.setValue('u_amount', commitAmt);\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', commitAmt, '');\n\n gr.setValue('u_description', 'Auto-commitment for active contract ' + current.getValue('u_contract_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Auto-commitment for active contract ' + current.getValue('u_contract_number'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "spend_txn_commit_post_and_budget", "fires_on_table": "u_vpm_spend_transaction", "filter_condition": "u_transaction_type=1^u_posted=false", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Mark the spend transaction as posted and set fiscal period on current record\n var oldPosted = current.getValue('u_posted');\n current.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', oldPosted, current.getValue('u_posted'), '');\n\n var oldFiscalPeriod = current.getValue('u_fiscal_period');\n current.setValue('u_fiscal_period', '2025-Q1');\n _ewmLog('u_vpm_spend_transaction', 'u_fiscal_period', oldFiscalPeriod, current.getValue('u_fiscal_period'), '');\n\n // 2. Update the linked budget record to increase committed amount\n var budgetRef = current.getValue('u_budget');\n if (budgetRef) {\n var grBudget = new GlideRecord('u_vpm_budget');\n if (grBudget.get(budgetRef)) {\n var txnAmount = parseFloat(current.getValue('u_amount')) || 0;\n var oldCommitted = grBudget.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + txnAmount;\n grBudget.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_vpm_budget', 'u_committed_amount', oldCommitted, grBudget.getValue('u_committed_amount'), '');\n try {\n var r = grBudget.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 3. Insert an approval record to audit the commitment posting\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var grApproval = new GlideRecord('u_vpm_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_purchase_order', poRef);\n _ewmLog('u_vpm_approval_record', 'u_purchase_order', '', poRef, '');\n grApproval.setValue('u_approval_type', '1');\n _ewmLog('u_vpm_approval_record', 'u_approval_type', '', '1', '');\n grApproval.setValue('u_decision', '2');\n _ewmLog('u_vpm_approval_record', 'u_decision', '', '2', '');\n grApproval.setValue('u_comments', 'Auto-approved commitment spend transaction posted');\n _ewmLog('u_vpm_approval_record', 'u_comments', '', 'Auto-approved commitment spend transaction posted', '');\n grApproval.setValue('u_approver_name', 'System');\n _ewmLog('u_vpm_approval_record', 'u_approver_name', '', 'System', '');\n try {\n var rIns = grApproval.insert();\n if (!rIns) { _ewmLog('','','','', 'GR insert failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_vpm_contract", "documentkey": "bc198da901bd03103e48918ce4a0a6a8", "fieldname": "u_remaining_budget", "oldvalue": "190000", "newvalue": "165000"}, {"tablename": "u_vpm_requisition", "documentkey": "f0198da901bd03103e48918ce4a0a6ac", "fieldname": "u_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_vpm_contract", "documentkey": "bc198da901bd03103e48918ce4a0a6a8", "fieldname": "u_committed_amount", "oldvalue": "10000", "newvalue": "35000"}, {"tablename": "u_vpm_requisition", "documentkey": "f0198da901bd03103e48918ce4a0a6ac", "fieldname": "u_approved_date", "oldvalue": "2025-01-20", "newvalue": "2026-06-30"}, {"tablename": "u_vpm_purchase_order", "documentkey": "38198da901bd03103e48918ce4a0a6af", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}], "ewm_logs": [{"sys_id": "31298da901bd03103e48918ce4a0a6a3", "u_br_name": "po_approved_update_contract_and_req", "u_table_name": "u_vpm_contract", "u_field_name": "u_remaining_budget", "u_old_value": "190000", "u_new_value": "165000", "u_error": "", "sys_created_on": "2026-06-30 10:12:41"}, {"sys_id": "3d298da901bd03103e48918ce4a0a6a4", "u_br_name": "po_approved_update_contract_and_req", "u_table_name": "u_vpm_requisition", "u_field_name": "u_status", "u_old_value": "3", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:12:41"}, {"sys_id": "71298da901bd03103e48918ce4a0a6a2", "u_br_name": "po_approved_update_contract_and_req", "u_table_name": "u_vpm_contract", "u_field_name": "u_committed_amount", "u_old_value": "10000", "u_new_value": "35000", "u_error": "", "sys_created_on": "2026-06-30 10:12:41"}, {"sys_id": "b5298da901bd03103e48918ce4a0a6a5", "u_br_name": "po_approved_update_contract_and_req", "u_table_name": "u_vpm_requisition", "u_field_name": "u_approved_date", "u_old_value": "2025-01-20", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 10:12:41"}], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": [\"linear\"], \"num_brs\": \"3\", \"total_brs_fired\": 1, \"expected_br_count\": 3, \"all_brs_fired\": false, \"audit_count\": 5}"} {"tool_name": "update_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"5\"}}", "seed_data": "{\"u_number\": \"PO-CASCADE-2025-001\", \"u_shipping_address\": \"Temporary Staging Area - Dock 7\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-03-01\", \"u_secondary_approver_notes\": \"Awaiting final closure review\", \"u_state\": \"4\", \"sys_mod_count\": \"0\", \"u_requires_secondary_approval\": \"true\", \"u_vendor\": \"073a89ad01bd03103e48918ce4a0a64f\", \"sys_updated_on\": \"2026-06-30 10:17:25\", \"sys_tags\": \"\", \"sys_id\": \"cb3a89ad01bd03103e48918ce4a0a662\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-01-15\", \"u_cancellation_reason\": \"Previously flagged for review\", \"u_requisition\": \"473a89ad01bd03103e48918ce4a0a66b\", \"sys_created_on\": \"2026-06-30 10:17:25\", \"u_contract\": \"873a89ad01bd03103e48918ce4a0a65f\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 15\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"25000\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Cascade Test Vendor Alpha\", \"u_country\": \"US\", \"u_registration_date\": \"2023-06-15\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"+1-555-0100\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:17:24\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-ALPHA-001\", \"u_category\": \"\", \"sys_id\": \"073a89ad01bd03103e48918ce4a0a64f\", \"u_contact_name\": \"Jane Doe\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@alphavendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 10:17:24\", \"u_preferred_payment_method\": \"2\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"450000\", \"sys_mod_count\": \"0\", \"u_vendor\": \"073a89ad01bd03103e48918ce4a0a64f\", \"sys_updated_on\": \"2026-06-30 10:17:24\", \"u_contract_number\": \"CON-CASCADE-2025-001\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"873a89ad01bd03103e48918ce4a0a65f\", \"u_description\": \"Annual fixed-price supply agreement with Cascade Test Vendor Alpha\", \"u_spending_ceiling\": \"500000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 10:17:24\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"50000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"requisition_main\": {\"u_department\": \"Procurement\", \"u_number\": \"REQ-CASCADE-2025-001\", \"u_required_by_date\": \"2025-02-28\", \"u_estimated_cost\": \"25000\", \"sys_mod_count\": \"0\", \"u_requested_by\": \"John Smith\", \"sys_updated_on\": \"2026-06-30 10:17:25\", \"u_request_date\": \"2025-01-10\", \"sys_tags\": \"\", \"u_budget_code\": \"\", \"u_priority\": \"2\", \"sys_id\": \"473a89ad01bd03103e48918ce4a0a66b\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:17:25\", \"u_justification\": \"Quarterly office supply replenishment\", \"u_status\": \"3\", \"u_approved_date\": \"2025-01-12\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_commit_spend_and_update", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Commitment spend transaction for the approved PO\n var stGr = new GlideRecord('u_vpm_spend_transaction');\n stGr.initialize();\n stGr.setValue('u_purchase_order', current.getUniqueValue());\n stGr.setValue('u_contract', current.getValue('u_contract'));\n stGr.setValue('u_transaction_type', '1');\n stGr.setValue('u_amount', current.getValue('u_total_amount'));\n stGr.setValue('u_currency', current.getValue('u_currency'));\n stGr.setValue('u_reference_number', current.getValue('u_number'));\n stGr.setValue('u_description', 'Commitment for PO ' + current.getValue('u_number'));\n stGr.setValue('u_posted', 'true');\n stGr.setValue('u_reversal_flag', 'false');\n stGr.setValue('u_transaction_date', new GlideDateTime().getValue());\n stGr.setValue('u_fiscal_period', new GlideDateTime().getYearUTC() + '-Q' + Math.ceil((new GlideDateTime().getMonthLocalTime()) / 3));\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', current.getValue('u_total_amount'), '');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'true', '');\n try {\n var stResult = stGr.insert();\n if (!stResult) { _ewmLog('','','','', 'GR insert failed: ' + stGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked contract's committed_amount and remaining_budget\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var cGr = new GlideRecord('u_vpm_contract');\n cGr.addQuery('sys_id', contractRef);\n cGr.query();\n if (cGr.next()) {\n var poAmount = parseFloat(current.getValue('u_total_amount')) || 0;\n\n var oldCommitted = cGr.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + poAmount;\n cGr.setValue('u_committed_amount', newCommitted.toFixed(2));\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, newCommitted.toFixed(2), '');\n\n var oldRemaining = cGr.getValue('u_remaining_budget');\n var newRemaining = (parseFloat(oldRemaining) || 0) - poAmount;\n cGr.setValue('u_remaining_budget', newRemaining.toFixed(2));\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, newRemaining.toFixed(2), '');\n\n try {\n var cResult = cGr.update();\n if (!cResult) { _ewmLog('','','','', 'GR update failed: ' + cGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "po_issued_update_req_create_approval", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO5^u_payment_termsISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked requisition status to 'Converted to PO'\n var reqRef = current.getValue('u_requisition');\n if (reqRef) {\n var grReq = new GlideRecord('u_vpm_requisition');\n grReq.addQuery('sys_id', reqRef);\n grReq.query();\n if (grReq.next()) {\n var oldStatus = grReq.getValue('u_status');\n grReq.setValue('u_status', '5');\n _ewmLog('u_vpm_requisition', 'u_status', oldStatus, grReq.getValue('u_status'), '');\n var oldApprovedDate = grReq.getValue('u_approved_date');\n var today = new GlideDateTime().getDate().toString();\n grReq.setValue('u_approved_date', today);\n _ewmLog('u_vpm_requisition', 'u_approved_date', oldApprovedDate, grReq.getValue('u_approved_date'), '');\n try {\n var r1 = grReq.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an approval record documenting the secondary approval for closure\n var grAppr = new GlideRecord('u_vpm_approval_record');\n grAppr.initialize();\n grAppr.setValue('u_purchase_order', current.getUniqueValue());\n _ewmLog('u_vpm_approval_record', 'u_purchase_order', '', current.getUniqueValue(), '');\n grAppr.setValue('u_approval_type', '2');\n _ewmLog('u_vpm_approval_record', 'u_approval_type', '', '2', '');\n try {\n var r2 = grAppr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "po_insert_defaults_and_vendor_sync", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO5^u_currency=USD^u_vendorISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- Set defaults on the Purchase Order upon closure (before update, same table) ---\n\n // 1. Set payment terms\n var oldPayTerms = current.getValue('u_payment_terms');\n current.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_vpm_purchase_order', 'u_payment_terms', oldPayTerms, current.getValue('u_payment_terms'), '');\n\n // 2. Set shipping address\n var oldShipAddr = current.getValue('u_shipping_address');\n current.setValue('u_shipping_address', 'Main Warehouse - 500 Industrial Blvd, Suite 100');\n _ewmLog('u_vpm_purchase_order', 'u_shipping_address', oldShipAddr, current.getValue('u_shipping_address'), '');\n\n // 3. Set requires_secondary_approval to false by default\n var oldSecAppr = current.getValue('u_requires_secondary_approval');\n current.setValue('u_requires_secondary_approval', 'false');\n _ewmLog('u_vpm_purchase_order', 'u_requires_secondary_approval', oldSecAppr, current.getValue('u_requires_secondary_approval'), '');\n\n // 4. Set order_date to today\n var oldOrderDate = current.getValue('u_order_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_order_date', today);\n _ewmLog('u_vpm_purchase_order', 'u_order_date', oldOrderDate, current.getValue('u_order_date'), '');\n\n // --- Update the linked Vendor record (different table) ---\n var vendorSysId = current.getValue('u_vendor');\n if (vendorSysId) {\n var gr = new GlideRecord('u_vpm_vendor');\n if (gr.get(vendorSysId)) {\n var oldPrefPay = gr.getValue('u_preferred_payment_method');\n gr.setValue('u_preferred_payment_method', '1');\n _ewmLog('u_vpm_vendor', 'u_preferred_payment_method', oldPrefPay, gr.getValue('u_preferred_payment_method'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_closed_usd_update_line_items", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO5^u_currency=USD", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var poSysId = current.getUniqueValue();\n\n // Update all PO line items linked to this closed PO\n var gr = new GlideRecord('u_vpm_po_line_item');\n gr.addQuery('u_purchase_order', poSysId);\n gr.query();\n while (gr.next()) {\n var oldLineStatus = gr.getValue('u_line_status');\n gr.setValue('u_line_status', '3');\n _ewmLog('u_vpm_po_line_item', 'u_line_status', oldLineStatus, gr.getValue('u_line_status'), '');\n\n var oldQtyReceived = gr.getValue('u_quantity_received');\n var qtyOrdered = gr.getValue('u_quantity_ordered') || '0';\n gr.setValue('u_quantity_received', qtyOrdered);\n _ewmLog('u_vpm_po_line_item', 'u_quantity_received', oldQtyReceived, gr.getValue('u_quantity_received'), '');\n\n var oldLineTotal = gr.getValue('u_line_total');\n var unitPrice = parseFloat(gr.getValue('u_unit_price') || '0');\n var qtyOrd = parseFloat(qtyOrdered);\n var computedTotal = (unitPrice * qtyOrd).toFixed(2);\n gr.setValue('u_line_total', computedTotal);\n _ewmLog('u_vpm_po_line_item', 'u_line_total', oldLineTotal, gr.getValue('u_line_total'), '');\n\n var oldExpDate = gr.getValue('u_expected_delivery_date');\n var closedDate = current.getValue('u_closed_date') || new GlideDateTime().getDate().toString();\n gr.setValue('u_expected_delivery_date', closedDate);\n _ewmLog('u_vpm_po_line_item', 'u_expected_delivery_date', oldExpDate, gr.getValue('u_expected_delivery_date'), '');\n\n var oldUom = gr.getValue('u_unit_of_measure');\n gr.setValue('u_unit_of_measure', 'EA');\n _ewmLog('u_vpm_po_line_item', 'u_unit_of_measure', oldUom, gr.getValue('u_unit_of_measure'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "po_close_populate_fields", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO5", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Set u_closed_date to today\n var today = new GlideDateTime().getDate().toString();\n var oldClosedDate = current.getValue('u_closed_date');\n current.setValue('u_closed_date', today);\n _ewmLog('u_vpm_purchase_order', 'u_closed_date', oldClosedDate, current.getValue('u_closed_date'), '');\n\n // 2. Set u_payment_terms to standard closure terms\n var oldPaymentTerms = current.getValue('u_payment_terms');\n current.setValue('u_payment_terms', 'Net 30 - Final');\n _ewmLog('u_vpm_purchase_order', 'u_payment_terms', oldPaymentTerms, current.getValue('u_payment_terms'), '');\n\n // 3. Set u_shipping_address to indicate closure\n var oldShipping = current.getValue('u_shipping_address');\n current.setValue('u_shipping_address', 'N/A - Order Closed');\n _ewmLog('u_vpm_purchase_order', 'u_shipping_address', oldShipping, current.getValue('u_shipping_address'), '');\n\n // 4. Clear u_cancellation_reason since this is a normal close, not cancellation\n var oldCancelReason = current.getValue('u_cancellation_reason');\n current.setValue('u_cancellation_reason', '');\n _ewmLog('u_vpm_purchase_order', 'u_cancellation_reason', oldCancelReason, current.getValue('u_cancellation_reason'), '');\n\n // 5. Stamp u_secondary_approver_notes with closure confirmation\n var oldSecNotes = current.getValue('u_secondary_approver_notes');\n current.setValue('u_secondary_approver_notes', 'Order closed and finalized by system');\n _ewmLog('u_vpm_purchase_order', 'u_secondary_approver_notes', oldSecNotes, current.getValue('u_secondary_approver_notes'), '');\n\n // 6. Normalize u_currency to uppercase standard\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_vpm_purchase_order', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n})(current, previous);"}], "audits": [], "ewm_logs": [], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 0, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 0}"} {"tool_name": "update_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"PO-2025-0101\", \"u_shipping_address\": \"123 Main St, Building A\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-03-01\", \"u_secondary_approver_notes\": \"Awaiting finance review\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"true\", \"u_vendor\": \"0b9bc1e101fd03103e48918ce4a0a6c0\", \"sys_updated_on\": \"2026-06-30 10:23:46\", \"sys_tags\": \"\", \"sys_id\": \"1f9bc1e101fd03103e48918ce4a0a6e6\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-02-01\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"879bc1e101fd03103e48918ce4a0a6cc\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_contract\": \"cb9bc1e101fd03103e48918ce4a0a6c3\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"15000\"}", "supporting_data": "{\"vendor_main\": {\"u_name\": \"Acme Industrial Supplies\", \"u_country\": \"US\", \"u_registration_date\": \"2024-01-15\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-0100\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:23:25\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-ACME-001\", \"u_category\": \"\", \"sys_id\": \"0b9bc1e101fd03103e48918ce4a0a6c0\", \"u_contact_name\": \"John Smith\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"john.smith@acmeindustrial.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\"}, \"budget_main\": {\"u_name\": \"Engineering Procurement Budget 2025\", \"u_department\": \"Engineering\", \"u_owner_name\": \"Alice Johnson\", \"u_alert_threshold_pct\": \"80\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 10:23:25\", \"sys_tags\": \"\", \"u_budget_code\": \"BUD-2025-ENG\", \"u_fiscal_year\": \"2025\", \"u_last_updated\": \"\", \"u_remaining_amount\": \"430000\", \"sys_id\": \"839bc1e101fd03103e48918ce4a0a6c9\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_committed_amount\": \"50000\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"20000\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"155000\", \"sys_mod_count\": \"1\", \"u_vendor\": \"0b9bc1e101fd03103e48918ce4a0a6c0\", \"sys_updated_on\": \"2026-06-30 10:23:46\", \"u_contract_number\": \"CNT-2025-0042\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"cb9bc1e101fd03103e48918ce4a0a6c3\", \"u_description\": \"Annual supply agreement for industrial components\", \"u_spending_ceiling\": \"200000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"45000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"requisition_main\": {\"u_department\": \"Engineering\", \"u_number\": \"REQ-2025-0078\", \"u_required_by_date\": \"2025-03-15\", \"u_estimated_cost\": \"15000\", \"sys_mod_count\": \"1\", \"u_requested_by\": \"Bob Williams\", \"sys_updated_on\": \"2026-06-30 10:23:46\", \"u_request_date\": \"2025-01-20\", \"sys_tags\": \"\", \"u_budget_code\": \"839bc1e101fd03103e48918ce4a0a6c9\", \"u_priority\": \"2\", \"sys_id\": \"879bc1e101fd03103e48918ce4a0a6cc\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_justification\": \"Replacement parts for production line B\", \"u_status\": \"5\", \"u_approved_date\": \"2025-01-22\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"po_seed\": {\"u_number\": \"PO-2025-0101\", \"u_shipping_address\": \"123 Main St, Building A\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-03-01\", \"u_secondary_approver_notes\": \"Awaiting finance review\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"u_requires_secondary_approval\": \"true\", \"u_vendor\": \"0b9bc1e101fd03103e48918ce4a0a6c0\", \"sys_updated_on\": \"2026-06-30 10:23:25\", \"sys_tags\": \"\", \"sys_id\": \"9f9bc1e101fd03103e48918ce4a0a6df\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-02-01\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"879bc1e101fd03103e48918ce4a0a6cc\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_contract\": \"cb9bc1e101fd03103e48918ce4a0a6c3\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"15000\"}, \"po_line_1\": {\"u_expected_delivery_date\": \"2025-03-01\", \"u_line_total\": \"0\", \"u_purchase_order\": \"9f9bc1e101fd03103e48918ce4a0a6df\", \"sys_mod_count\": \"0\", \"u_unit_price\": \"300\", \"sys_updated_on\": \"2026-06-30 10:23:25\", \"u_unit_of_measure\": \"EA\", \"sys_tags\": \"\", \"u_tax_rate\": \"0\", \"u_quantity_received\": \"50\", \"sys_id\": \"db9bc1e101fd03103e48918ce4a0a6cf\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_line_status\": \"1\", \"u_item_description\": \"Industrial bearing assembly Model X-200\", \"u_line_number\": \"1\", \"u_quantity_ordered\": \"50\", \"sys_created_by\": \"admin\", \"u_catalog_item_ref\": \"\"}, \"delivery_receipt_1\": {\"u_receipt_number\": \"DR-2025-0055\", \"u_quantity_rejected\": \"0\", \"u_po_line_item\": \"db9bc1e101fd03103e48918ce4a0a6cf\", \"u_delivery_note_number\": \"DN-88432\", \"u_purchase_order\": \"9f9bc1e101fd03103e48918ce4a0a6df\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:23:25\", \"sys_tags\": \"\", \"u_quantity_accepted\": \"0\", \"u_quantity_received\": \"50\", \"sys_id\": \"979bc1e101fd03103e48918ce4a0a6e3\", \"sys_updated_by\": \"admin\", \"u_inspection_notes\": \"Pending inspection\", \"u_receipt_date\": \"2025-02-28\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_discrepancy_flag\": \"true\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_received_by\": \"Charlie Davis\"}, \"spend_txn_placeholder\": {\"u_reference_number\": \"SETUP-PLACEHOLDER\", \"u_posted\": \"false\", \"u_purchase_order\": \"9f9bc1e101fd03103e48918ce4a0a6df\", \"sys_mod_count\": \"0\", \"u_reversal_flag\": \"false\", \"u_transaction_type\": \"4\", \"sys_updated_on\": \"2026-06-30 10:23:25\", \"sys_tags\": \"\", \"sys_id\": \"9f9bc1e101fd03103e48918ce4a0a6eb\", \"u_amount\": \"0\", \"u_description\": \"Placeholder to establish budget link pattern\", \"u_fiscal_period\": \"2025-Q1\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:23:25\", \"u_contract\": \"cb9bc1e101fd03103e48918ce4a0a6c3\", \"u_currency\": \"USD\", \"u_budget\": \"839bc1e101fd03103e48918ce4a0a6c9\", \"u_transaction_date\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_commit_spend_and_update", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO3^u_requires_secondary_approval=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked contract: increase committed_amount, decrease remaining_budget\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var grContract = new GlideRecord('u_vpm_contract');\n grContract.addQuery('sys_id', contractRef);\n grContract.query();\n if (grContract.next()) {\n var poAmount = parseFloat(current.getValue('u_total_amount')) || 0;\n\n var oldCommitted = grContract.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + poAmount;\n grContract.setValue('u_committed_amount', newCommitted.toFixed(2));\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, grContract.getValue('u_committed_amount'), '');\n\n var oldRemaining = grContract.getValue('u_remaining_budget');\n var newRemaining = (parseFloat(oldRemaining) || 0) - poAmount;\n grContract.setValue('u_remaining_budget', newRemaining.toFixed(2));\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, grContract.getValue('u_remaining_budget'), '');\n\n try {\n var r1 = grContract.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_contract: ' + grContract.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the linked requisition status to Converted to PO (5)\n var reqRef = current.getValue('u_requisition');\n if (reqRef) {\n var grReq = new GlideRecord('u_vpm_requisition');\n grReq.addQuery('sys_id', reqRef);\n grReq.query();\n if (grReq.next()) {\n var oldStatus = grReq.getValue('u_status');\n grReq.setValue('u_status', '5');\n _ewmLog('u_vpm_requisition', 'u_status', oldStatus, grReq.getValue('u_status'), '');\n\n try {\n var r2 = grReq.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_vpm_requisition: ' + grReq.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Insert a spend transaction for the commitment\n var grSpend = new GlideRecord('u_vpm_spend_transaction');\n grSpend.initialize();\n grSpend.setValue('u_purchase_order', current.getUniqueValue());\n _ewmLog('u_vpm_spend_transaction', 'u_purchase_order', '', current.getUniqueValue(), '');\n\n grSpend.setValue('u_transaction_type', '1');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n\n var txnAmount = current.getValue('u_total_amount') || '0';\n grSpend.setValue('u_amount', txnAmount);\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', txnAmount, '');\n\n var poCurrency = current.getValue('u_currency') || 'USD';\n grSpend.setValue('u_currency', poCurrency);\n _ewmLog('u_vpm_spend_transaction', 'u_currency', '', poCurrency, '');\n\n grSpend.setValue('u_description', 'Commitment for PO ' + current.getValue('u_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Commitment for PO ' + current.getValue('u_number'), '');\n\n grSpend.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'true', '');\n\n grSpend.setValue('u_reversal_flag', 'false');\n _ewmLog('u_vpm_spend_transaction', 'u_reversal_flag', '', 'false', '');\n\n if (contractRef) {\n grSpend.setValue('u_contract', contractRef);\n _ewmLog('u_vpm_spend_transaction', 'u_contract', '', contractRef, '');\n }\n\n grSpend.setValue('u_reference_number', current.getValue('u_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_reference_number', '', current.getValue('u_number'), '');\n\n grSpend.setValue('u_fiscal_period', '2025-Q1');\n _ewmLog('u_vpm_spend_transaction', 'u_fiscal_period', '', '2025-Q1', '');\n\n try {\n var r3 = grSpend.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed on u_vpm_spend_transaction: ' + grSpend.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n\n})(current, previous);"}, {"name": "spend_txn_post_budget_and_lines", "fires_on_table": "u_vpm_spend_transaction", "filter_condition": "u_transaction_type=1^u_posted=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked budget: increase committed_amount, decrease remaining_amount\n var budgetRef = current.getValue('u_budget');\n if (budgetRef) {\n var grBudget = new GlideRecord('u_vpm_budget');\n grBudget.addQuery('sys_id', budgetRef);\n grBudget.query();\n if (grBudget.next()) {\n var txnAmount = parseFloat(current.getValue('u_amount')) || 0;\n\n var oldCommitted = grBudget.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + txnAmount;\n grBudget.setValue('u_committed_amount', newCommitted);\n _ewmLog('u_vpm_budget', 'u_committed_amount', oldCommitted, String(newCommitted), '');\n\n var oldRemaining = grBudget.getValue('u_remaining_amount');\n var newRemaining = (parseFloat(oldRemaining) || 0) - txnAmount;\n grBudget.setValue('u_remaining_amount', newRemaining);\n _ewmLog('u_vpm_budget', 'u_remaining_amount', oldRemaining, String(newRemaining), '');\n\n try {\n var r1 = grBudget.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_budget: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update PO line items linked to the same PO: set line_status to Open, expected_delivery_date,\n // recalculate line_total, set default tax_rate and catalog_item_ref\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var grLine = new GlideRecord('u_vpm_po_line_item');\n grLine.addQuery('u_purchase_order', poRef);\n grLine.query();\n while (grLine.next()) {\n var oldStatus = grLine.getValue('u_line_status');\n grLine.setValue('u_line_status', '1');\n _ewmLog('u_vpm_po_line_item', 'u_line_status', oldStatus, '1', '');\n\n var oldDate = grLine.getValue('u_expected_delivery_date');\n grLine.setValue('u_expected_delivery_date', '2025-12-31');\n _ewmLog('u_vpm_po_line_item', 'u_expected_delivery_date', oldDate, '2025-12-31', '');\n\n // Recalculate line_total from quantity_ordered * unit_price\n var qtyOrdered = parseFloat(grLine.getValue('u_quantity_ordered')) || 0;\n var unitPrice = parseFloat(grLine.getValue('u_unit_price')) || 0;\n var newLineTotal = (qtyOrdered * unitPrice).toFixed(2);\n var oldLineTotal = grLine.getValue('u_line_total');\n grLine.setValue('u_line_total', newLineTotal);\n _ewmLog('u_vpm_po_line_item', 'u_line_total', oldLineTotal, newLineTotal, '');\n\n // Set default tax_rate to 8.25 if currently zero or empty\n var oldTaxRate = grLine.getValue('u_tax_rate');\n var taxVal = parseFloat(oldTaxRate) || 0;\n if (taxVal === 0) {\n grLine.setValue('u_tax_rate', '8.25');\n _ewmLog('u_vpm_po_line_item', 'u_tax_rate', oldTaxRate, '8.25', '');\n }\n\n // Set catalog_item_ref to a standard reference if empty\n var oldCatRef = grLine.getValue('u_catalog_item_ref');\n if (!oldCatRef || oldCatRef === '') {\n grLine.setValue('u_catalog_item_ref', 'CAT-DEFAULT-001');\n _ewmLog('u_vpm_po_line_item', 'u_catalog_item_ref', oldCatRef, 'CAT-DEFAULT-001', '');\n }\n\n try {\n var r2 = grLine.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_vpm_po_line_item: ' + grLine.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "line_received_update_delivery_receipt", "fires_on_table": "u_vpm_po_line_item", "filter_condition": "u_line_status=1^u_quantity_receivedISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n var poLineSysId = current.getUniqueValue();\n\n var gr = new GlideRecord('u_vpm_delivery_receipt');\n gr.addQuery('u_po_line_item', poLineSysId);\n gr.query();\n while (gr.next()) {\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_vpm_delivery_receipt', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldQtyAccepted = gr.getValue('u_quantity_accepted');\n var receivedQty = current.getValue('u_quantity_received') || '0';\n gr.setValue('u_quantity_accepted', receivedQty);\n _ewmLog('u_vpm_delivery_receipt', 'u_quantity_accepted', oldQtyAccepted, gr.getValue('u_quantity_accepted'), '');\n\n var oldNotes = gr.getValue('u_inspection_notes');\n gr.setValue('u_inspection_notes', 'Auto-accepted: line item fully received');\n _ewmLog('u_vpm_delivery_receipt', 'u_inspection_notes', oldNotes, gr.getValue('u_inspection_notes'), '');\n\n var oldFlag = gr.getValue('u_discrepancy_flag');\n gr.setValue('u_discrepancy_flag', 'false');\n _ewmLog('u_vpm_delivery_receipt', 'u_discrepancy_flag', oldFlag, gr.getValue('u_discrepancy_flag'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "dr_accepted_set_quantities", "fires_on_table": "u_vpm_delivery_receipt", "filter_condition": "u_statusCHANGESTO2^u_discrepancy_flag=false", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // When delivery receipt is accepted with no discrepancy,\n // auto-set quantity_accepted = quantity_received, clear rejected, add notes\n\n var qtyReceived = current.getValue('u_quantity_received') || '0';\n\n // 1. Set quantity_accepted to match quantity_received\n var oldAccepted = current.getValue('u_quantity_accepted');\n current.setValue('u_quantity_accepted', qtyReceived);\n _ewmLog('u_vpm_delivery_receipt', 'u_quantity_accepted', oldAccepted, current.getValue('u_quantity_accepted'), '');\n\n // 2. Clear quantity_rejected to 0\n var oldRejected = current.getValue('u_quantity_rejected');\n current.setValue('u_quantity_rejected', '0');\n _ewmLog('u_vpm_delivery_receipt', 'u_quantity_rejected', oldRejected, current.getValue('u_quantity_rejected'), '');\n\n // 3. Set inspection notes to indicate full acceptance\n var oldNotes = current.getValue('u_inspection_notes');\n current.setValue('u_inspection_notes', 'All items inspected and accepted without discrepancy');\n _ewmLog('u_vpm_delivery_receipt', 'u_inspection_notes', oldNotes, current.getValue('u_inspection_notes'), '');\n\n})(current, previous);"}, {"name": "dr_accepted_update_line_and_vendor_score", "fires_on_table": "u_vpm_delivery_receipt", "filter_condition": "u_status=2^u_quantity_accepted>0^u_discrepancy_flag=false", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked PO line item to Received status\n var poLineRef = current.getValue('u_po_line_item');\n if (poLineRef) {\n var grLine = new GlideRecord('u_vpm_po_line_item');\n grLine.addQuery('sys_id', poLineRef);\n grLine.query();\n if (grLine.next()) {\n var oldLineStatus = grLine.getValue('u_line_status');\n grLine.setValue('u_line_status', '2');\n _ewmLog('u_vpm_po_line_item', 'u_line_status', oldLineStatus, '2', '');\n\n var oldQtyReceived = grLine.getValue('u_quantity_received');\n var acceptedQty = current.getValue('u_quantity_accepted') || '0';\n grLine.setValue('u_quantity_received', acceptedQty);\n _ewmLog('u_vpm_po_line_item', 'u_quantity_received', oldQtyReceived, acceptedQty, '');\n\n try {\n var r1 = grLine.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_po_line_item: ' + grLine.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a vendor performance record for tracking\n var grPerf = new GlideRecord('u_vpm_vendor_performance');\n grPerf.initialize();\n\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n grPerf.setValue('u_vendor', vendorRef);\n _ewmLog('u_vpm_vendor_performance', 'u_vendor', '', vendorRef, '');\n }\n\n grPerf.setValue('u_delivery_receipt', current.getUniqueValue());\n _ewmLog('u_vpm_vendor_performance', 'u_delivery_receipt', '', current.getUniqueValue(), '');\n\n grPerf.setValue('u_quality_score', '100');\n _ewmLog('u_vpm_vendor_performance', 'u_quality_score', '', '100', '');\n\n grPerf.setValue('u_performance_note', 'Full delivery accepted without discrepancy');\n _ewmLog('u_vpm_vendor_performance', 'u_performance_note', '', 'Full delivery accepted without discrepancy', '');\n\n grPerf.setValue('u_evaluation_date', new GlideDateTime().getValue());\n _ewmLog('u_vpm_vendor_performance', 'u_evaluation_date', '', new GlideDateTime().getValue(), '');\n\n try {\n var r2 = grPerf.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed on u_vpm_vendor_performance: ' + grPerf.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_amount", "oldvalue": "", "newvalue": "15000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_posted", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_description", "oldvalue": "", "newvalue": "Commitment for PO PO-2025-0101"}, {"tablename": "u_vpm_contract", "documentkey": "cb9bc1e101fd03103e48918ce4a0a6c3", "fieldname": "u_remaining_budget", "oldvalue": "170000", "newvalue": "155000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "1f9bc1e101fd03103e48918ce4a0a6e6"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_fiscal_period", "oldvalue": "", "newvalue": "2025-Q1"}, {"tablename": "u_vpm_contract", "documentkey": "cb9bc1e101fd03103e48918ce4a0a6c3", "fieldname": "u_committed_amount", "oldvalue": "30000", "newvalue": "45000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_purchase_order", "documentkey": "1f9bc1e101fd03103e48918ce4a0a6e6", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_vpm_requisition", "documentkey": "879bc1e101fd03103e48918ce4a0a6cc", "fieldname": "u_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_contract", "oldvalue": "", "newvalue": "cb9bc1e101fd03103e48918ce4a0a6c3"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_reference_number", "oldvalue": "", "newvalue": "PO-2025-0101"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "98bb85e101fd03103e48918ce4a0a6ef", "fieldname": "u_reversal_flag", "oldvalue": "", "newvalue": "0"}], "ewm_logs": [{"sys_id": "10bbc1e101fd03103e48918ce4a0a612", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_requisition", "u_field_name": "u_status", "u_old_value": "3", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "10bbc1e101fd03103e48918ce4a0a614", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "14bbc1e101fd03103e48918ce4a0a616", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_posted", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "18bb85e101fd03103e48918ce4a0a6ee", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_reference_number", "u_old_value": "", "u_new_value": "PO-2025-0101", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "18bbc1e101fd03103e48918ce4a0a60f", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_contract", "u_field_name": "u_committed_amount", "u_old_value": "30000", "u_new_value": "45000", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "50bb85e101fd03103e48918ce4a0a6ef", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_fiscal_period", "u_old_value": "", "u_new_value": "2025-Q1", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "58bbc1e101fd03103e48918ce4a0a614", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "15000", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "5cbbc1e101fd03103e48918ce4a0a616", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_reversal_flag", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "90bbc1e101fd03103e48918ce4a0a615", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "d4bbc1e101fd03103e48918ce4a0a610", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_contract", "u_field_name": "u_remaining_budget", "u_old_value": "170000", "u_new_value": "155000", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "d4bbc1e101fd03103e48918ce4a0a613", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "1f9bc1e101fd03103e48918ce4a0a6e6", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "d8bbc1e101fd03103e48918ce4a0a615", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Commitment for PO PO-2025-0101", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}, {"sys_id": "dcbb85e101fd03103e48918ce4a0a6ed", "u_br_name": "po_approved_commit_spend_and_update", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "cb9bc1e101fd03103e48918ce4a0a6c3", "u_error": "", "sys_created_on": "2026-06-30 10:23:46"}], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 14}"} {"tool_name": "insert_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"PO-2025-CASCADE-001\", \"u_vendor\": {\"$lookup\": {\"table\": \"u_vpm_vendor\", \"match\": {\"u_vendor_code\": \"VND-CASCADE-001\"}}}, \"u_contract\": {\"$lookup\": {\"table\": \"u_vpm_contract\", \"match\": {\"u_contract_number\": \"CON-2025-CASCADE\"}}}, \"u_requisition\": {\"$lookup\": {\"table\": \"u_vpm_requisition\", \"match\": {\"u_number\": \"REQ-2025-00100\"}}}, \"u_state\": \"2\", \"u_order_date\": \"2025-02-01\", \"u_expected_delivery_date\": \"2025-04-01\", \"u_total_amount\": \"25000\", \"u_currency\": \"USD\", \"u_requires_secondary_approval\": \"false\", \"u_shipping_address\": \"123 Warehouse Blvd, Austin, TX 78701\", \"u_payment_terms\": \"Net 15\"}}", "seed_data": null, "supporting_data": "{\"budget_main\": {\"u_name\": \"Procurement Cascade Test Budget\", \"u_department\": \"Engineering\", \"u_owner_name\": \"Jane Thompson\", \"u_alert_threshold_pct\": \"80\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 11:02:33\", \"sys_tags\": \"\", \"u_budget_code\": \"BUD-2025-CASCADE\", \"u_fiscal_year\": \"2025\", \"u_last_updated\": \"\", \"u_remaining_amount\": \"440000\", \"sys_id\": \"ec941921017143103e48918ce4a0a675\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:02:33\", \"u_committed_amount\": \"50000\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"10000\"}, \"requisition_main\": {\"u_department\": \"Engineering\", \"u_number\": \"REQ-2025-00100\", \"u_required_by_date\": \"2025-03-01\", \"u_estimated_cost\": \"25000\", \"sys_mod_count\": \"0\", \"u_requested_by\": \"John Smith\", \"sys_updated_on\": \"2026-06-30 11:02:33\", \"u_request_date\": \"2025-01-15\", \"sys_tags\": \"\", \"u_budget_code\": \"ec941921017143103e48918ce4a0a675\", \"u_priority\": \"2\", \"sys_id\": \"60941921017143103e48918ce4a0a692\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:02:33\", \"u_justification\": \"Server hardware refresh for Q1 project\", \"u_status\": \"3\", \"u_approved_date\": \"2025-01-20\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"vendor_category_main\": {\"u_name\": \"IT Hardware Suppliers\", \"u_notes\": \"Standard IT hardware procurement category\", \"u_code\": \"ITHDW\", \"sys_mod_count\": \"0\", \"u_review_frequency_days\": \"90\", \"u_risk_level\": \"2\", \"sys_updated_on\": \"2026-06-30 11:02:33\", \"sys_tags\": \"\", \"u_requires_contract\": \"true\", \"sys_id\": \"6c941921017143103e48918ce4a0a67e\", \"u_description\": \"Category for IT hardware vendors\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_threshold\": \"50000\", \"u_approval_threshold\": \"10000\", \"u_last_reviewed_date\": \"\", \"u_max_contract_duration_days\": \"365\", \"sys_created_on\": \"2026-06-30 11:02:33\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"Cascade Test Vendor Inc\", \"u_country\": \"US\", \"u_registration_date\": \"2024-06-01\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"555-0199\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:02:34\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-CASCADE-001\", \"u_category\": \"6c941921017143103e48918ce4a0a67e\", \"sys_id\": \"2c941921017143103e48918ce4a0a652\", \"u_contact_name\": \"Alice Rivera\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"alice.rivera@cascadevendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 11:02:34\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"170000\", \"sys_mod_count\": \"0\", \"u_vendor\": \"2c941921017143103e48918ce4a0a652\", \"sys_updated_on\": \"2026-06-30 11:02:34\", \"u_contract_number\": \"CON-2025-CASCADE\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"60941921017143103e48918ce4a0a656\", \"u_description\": \"Annual IT hardware supply agreement\", \"u_spending_ceiling\": \"200000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:02:34\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"30000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_insert_init_approval_and_spend", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_state=2^u_currency=USD^u_vendorISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set defaults on the current PO record (before insert \u2014 use setValue, no update)\n var oldReqSecApproval = current.getValue('u_requires_secondary_approval');\n current.setValue('u_requires_secondary_approval', 'true');\n _ewmLog('u_vpm_purchase_order', 'u_requires_secondary_approval', oldReqSecApproval, current.getValue('u_requires_secondary_approval'), '');\n\n var oldPayTerms = current.getValue('u_payment_terms');\n current.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_vpm_purchase_order', 'u_payment_terms', oldPayTerms, current.getValue('u_payment_terms'), '');\n\n // 2. Insert a standard approval record for this PO\n var grApproval = new GlideRecord('u_vpm_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_purchase_order', current.getUniqueValue());\n grApproval.setValue('u_approval_type', '1');\n grApproval.setValue('u_decision', '1');\n grApproval.setValue('u_approver_name', 'Procurement Manager');\n _ewmLog('u_vpm_approval_record', 'u_approval_type', '', '1', '');\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) { _ewmLog('','','','', 'GR insert failed: ' + grApproval.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert a commitment spend transaction for this PO\n var grSpend = new GlideRecord('u_vpm_spend_transaction');\n grSpend.initialize();\n grSpend.setValue('u_purchase_order', current.getUniqueValue());\n grSpend.setValue('u_transaction_type', '1');\n grSpend.setValue('u_amount', current.getValue('u_total_amount') || '0');\n grSpend.setValue('u_currency', 'USD');\n grSpend.setValue('u_description', 'Initial commitment for PO ' + current.getValue('u_number'));\n grSpend.setValue('u_posted', 'false');\n grSpend.setValue('u_reversal_flag', 'false');\n grSpend.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n try {\n var rSpend = grSpend.insert();\n if (!rSpend) { _ewmLog('','','','', 'GR insert failed: ' + grSpend.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "approval_rec_init_defaults_on_insert", "fires_on_table": "u_vpm_approval_record", "filter_condition": "u_approval_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous /*null when insert*/) {\n\n // Before-insert on u_vpm_approval_record: when a Standard approval record is created,\n // set default fields and also insert a PO line item for the referenced PO.\n\n // 1. Set decision to Pending\n var oldDecision = current.getValue('u_decision');\n current.setValue('u_decision', '1');\n _ewmLog('u_vpm_approval_record', 'u_decision', oldDecision, current.getValue('u_decision'), '');\n\n // 2. Set escalated to false\n var oldEscalated = current.getValue('u_escalated');\n current.setValue('u_escalated', 'false');\n _ewmLog('u_vpm_approval_record', 'u_escalated', oldEscalated, current.getValue('u_escalated'), '');\n\n // 3. Set approval_level to 1\n var oldLevel = current.getValue('u_approval_level');\n current.setValue('u_approval_level', '1');\n _ewmLog('u_vpm_approval_record', 'u_approval_level', oldLevel, current.getValue('u_approval_level'), '');\n\n // 4. Set approver_name default\n var oldApprover = current.getValue('u_approver_name');\n current.setValue('u_approver_name', 'Procurement Manager');\n _ewmLog('u_vpm_approval_record', 'u_approver_name', oldApprover, current.getValue('u_approver_name'), '');\n\n // 5. Set comments default\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Auto-generated standard approval record');\n _ewmLog('u_vpm_approval_record', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // 6. Insert a PO Line Item for the referenced purchase order (enables next slot chain)\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var gr = new GlideRecord('u_vpm_po_line_item');\n gr.initialize();\n gr.setValue('u_purchase_order', poRef);\n _ewmLog('u_vpm_po_line_item', 'u_purchase_order', '', poRef, '');\n gr.setValue('u_item_description', 'Default line item from approval');\n _ewmLog('u_vpm_po_line_item', 'u_item_description', '', 'Default line item from approval', '');\n gr.setValue('u_quantity_ordered', '1');\n _ewmLog('u_vpm_po_line_item', 'u_quantity_ordered', '', '1', '');\n gr.setValue('u_unit_price', '0');\n _ewmLog('u_vpm_po_line_item', 'u_unit_price', '', '0', '');\n gr.setValue('u_line_total', '0');\n _ewmLog('u_vpm_po_line_item', 'u_line_total', '', '0', '');\n gr.setValue('u_line_status', '1');\n _ewmLog('u_vpm_po_line_item', 'u_line_status', '', '1', '');\n gr.setValue('u_unit_of_measure', 'EA');\n _ewmLog('u_vpm_po_line_item', 'u_unit_of_measure', '', 'EA', '');\n try {\n var r = gr.insert();\n if (!r) { _ewmLog('','','','', 'GR insert failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "init_po_line_and_create_receipt", "fires_on_table": "u_vpm_po_line_item", "filter_condition": "u_line_status=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Default fields on the new PO line item (before insert, same table) ---\n\n // Set quantity_received to 0\n var oldQtyRcv = current.getValue('u_quantity_received');\n current.setValue('u_quantity_received', 0);\n _ewmLog('u_vpm_po_line_item', 'u_quantity_received', oldQtyRcv, current.getValue('u_quantity_received'), '');\n\n // Set default unit of measure\n var oldUom = current.getValue('u_unit_of_measure');\n current.setValue('u_unit_of_measure', 'EA');\n _ewmLog('u_vpm_po_line_item', 'u_unit_of_measure', oldUom, current.getValue('u_unit_of_measure'), '');\n\n // Set default tax rate\n var oldTax = current.getValue('u_tax_rate');\n current.setValue('u_tax_rate', 0);\n _ewmLog('u_vpm_po_line_item', 'u_tax_rate', oldTax, current.getValue('u_tax_rate'), '');\n\n // Set default catalog item ref\n var oldCat = current.getValue('u_catalog_item_ref');\n current.setValue('u_catalog_item_ref', 'N/A');\n _ewmLog('u_vpm_po_line_item', 'u_catalog_item_ref', oldCat, current.getValue('u_catalog_item_ref'), '');\n\n // --- 2. Create a preliminary delivery receipt for this line item ---\n var gr = new GlideRecord('u_vpm_delivery_receipt');\n gr.initialize();\n gr.setValue('u_status', '1');\n _ewmLog('u_vpm_delivery_receipt', 'u_status', '', '1', '');\n gr.setValue('u_quantity_received', 0);\n _ewmLog('u_vpm_delivery_receipt', 'u_quantity_received', '', '0', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "dr_insert_update_po_contract_budget", "fires_on_table": "u_vpm_delivery_receipt", "filter_condition": "u_status=1^u_quantity_received=50", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked Purchase Order \u2014 set state to Partially Received\n var poSysId = current.getValue('u_purchase_order');\n if (poSysId) {\n var grPO = new GlideRecord('u_vpm_purchase_order');\n grPO.addQuery('sys_id', poSysId);\n grPO.query();\n if (grPO.next()) {\n var oldState = grPO.getValue('u_state');\n grPO.setValue('u_state', '4');\n _ewmLog('u_vpm_purchase_order', 'u_state', oldState, grPO.getValue('u_state'), '');\n\n var oldExpDate = grPO.getValue('u_expected_delivery_date');\n grPO.setValue('u_expected_delivery_date', '2025-12-31');\n _ewmLog('u_vpm_purchase_order', 'u_expected_delivery_date', oldExpDate, grPO.getValue('u_expected_delivery_date'), '');\n\n try {\n var r1 = grPO.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_purchase_order: ' + grPO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the linked Contract \u2014 increase committed amount\n var contractSysId = grPO.getValue('u_contract');\n if (contractSysId) {\n var grC = new GlideRecord('u_vpm_contract');\n grC.addQuery('sys_id', contractSysId);\n grC.query();\n if (grC.next()) {\n var oldCommitted = grC.getValue('u_committed_amount');\n var newCommitted = parseFloat(oldCommitted || '0') + parseFloat(current.getValue('u_quantity_received') || '0');\n grC.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, grC.getValue('u_committed_amount'), '');\n try {\n var r2 = grC.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_vpm_contract: ' + grC.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n // 3. Update the Budget via requisition's budget_code\n var reqSysId = grPO.getValue('u_requisition');\n if (reqSysId) {\n var grReq = new GlideRecord('u_vpm_requisition');\n grReq.addQuery('sys_id', reqSysId);\n grReq.query();\n if (grReq.next()) {\n var budgetSysId = grReq.getValue('u_budget_code');\n if (budgetSysId) {\n var grB = new GlideRecord('u_vpm_budget');\n grB.addQuery('sys_id', budgetSysId);\n grB.query();\n if (grB.next()) {\n var oldSpent = grB.getValue('u_spent_amount');\n var addSpent = parseFloat(current.getValue('u_quantity_received') || '0');\n var newSpent = parseFloat(oldSpent || '0') + addSpent;\n grB.setValue('u_spent_amount', String(newSpent));\n _ewmLog('u_vpm_budget', 'u_spent_amount', oldSpent, grB.getValue('u_spent_amount'), '');\n\n var oldRemaining = grB.getValue('u_remaining_amount');\n var newRemaining = parseFloat(oldRemaining || '0') - addSpent;\n grB.setValue('u_remaining_amount', String(newRemaining));\n _ewmLog('u_vpm_budget', 'u_remaining_amount', oldRemaining, grB.getValue('u_remaining_amount'), '');\n\n try {\n var r3 = grB.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed on u_vpm_budget: ' + grB.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_issued_create_spend_and_requisition", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO4^u_currencyISNOTEMPTY^u_requires_secondary_approval=false", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a spend transaction recording the commitment for the issued PO\n var grSpend = new GlideRecord('u_vpm_spend_transaction');\n grSpend.initialize();\n grSpend.setValue('u_purchase_order', current.getValue('sys_id'));\n _ewmLog('u_vpm_spend_transaction', 'u_purchase_order', '', current.getValue('sys_id'), '');\n grSpend.setValue('u_transaction_type', '1');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n grSpend.setValue('u_amount', current.getValue('u_total_amount'));\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', current.getValue('u_total_amount'), '');\n grSpend.setValue('u_currency', current.getValue('u_currency'));\n _ewmLog('u_vpm_spend_transaction', 'u_currency', '', current.getValue('u_currency'), '');\n grSpend.setValue('u_description', 'Commitment upon PO issuance');\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Commitment upon PO issuance', '');\n grSpend.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'true', '');\n grSpend.setValue('u_reversal_flag', 'false');\n _ewmLog('u_vpm_spend_transaction', 'u_reversal_flag', '', 'false', '');\n grSpend.setValue('u_contract', current.getValue('u_contract'));\n _ewmLog('u_vpm_spend_transaction', 'u_contract', '', current.getValue('u_contract'), '');\n grSpend.setValue('u_budget', current.getValue('u_requisition'));\n _ewmLog('u_vpm_spend_transaction', 'u_budget', '', current.getValue('u_requisition'), '');\n try {\n var r1 = grSpend.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + grSpend.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a vendor category review note for the vendor on this PO\n var grCat = new GlideRecord('u_vpm_vendor_category');\n grCat.initialize();\n grCat.setValue('u_description', 'Auto-created on PO issuance for ' + current.getValue('u_number'));\n _ewmLog('u_vpm_vendor_category', 'u_description', '', 'Auto-created on PO issuance for ' + current.getValue('u_number'), '');\n grCat.setValue('u_active', 'true');\n _ewmLog('u_vpm_vendor_category', 'u_active', '', 'true', '');\n grCat.setValue('u_risk_level', '2');\n _ewmLog('u_vpm_vendor_category', 'u_risk_level', '', '2', '');\n try {\n var r2 = grCat.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grCat.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n\n})(current, previous);"}, {"name": "after_spend_txn_sync_contract_req", "fires_on_table": "u_vpm_spend_transaction", "filter_condition": "u_transaction_type=1^u_posted=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked contract: increase committed_amount and set description\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var grContract = new GlideRecord('u_vpm_contract');\n grContract.addQuery('sys_id', contractRef);\n grContract.query();\n if (grContract.next()) {\n var oldCommitted = grContract.getValue('u_committed_amount');\n var txnAmount = parseFloat(current.getValue('u_amount')) || 0;\n var newCommitted = (parseFloat(oldCommitted) || 0) + txnAmount;\n grContract.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, String(newCommitted), '');\n\n var oldDesc = grContract.getValue('u_description');\n var newDesc = 'Last commitment recorded via spend txn on ' + current.getValue('u_transaction_date');\n grContract.setValue('u_description', newDesc);\n _ewmLog('u_vpm_contract', 'u_description', oldDesc, newDesc, '');\n\n try {\n var r1 = grContract.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grContract.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the linked requisition via the purchase order: set status to Converted to PO and justification\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var grPO = new GlideRecord('u_vpm_purchase_order');\n if (grPO.get(poRef)) {\n var reqRef = grPO.getValue('u_requisition');\n if (reqRef) {\n var grReq = new GlideRecord('u_vpm_requisition');\n grReq.addQuery('sys_id', reqRef);\n grReq.query();\n if (grReq.next()) {\n var oldStatus = grReq.getValue('u_status');\n grReq.setValue('u_status', '5');\n _ewmLog('u_vpm_requisition', 'u_status', oldStatus, '5', '');\n\n var oldJust = grReq.getValue('u_justification');\n var newJust = 'Commitment spend transaction posted for PO ' + grPO.getValue('u_number');\n grReq.setValue('u_justification', newJust);\n _ewmLog('u_vpm_requisition', 'u_justification', oldJust, newJust, '');\n\n try {\n var r2 = grReq.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_catalog_item_ref", "oldvalue": "", "newvalue": "N/A"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ada41d21017143103e48918ce4a0a66b", "fieldname": "u_reversal_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_expected_delivery_date", "oldvalue": "", "newvalue": "2025-04-01"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "21a41d21017143103e48918ce4a0a642"}, {"tablename": "u_vpm_approval_record", "documentkey": "e5a41d21017143103e48918ce4a0a644", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "Procurement Manager"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ada41d21017143103e48918ce4a0a66b", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_order_date", "oldvalue": "", "newvalue": "2025-02-01"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "a5a41d21017143103e48918ce4a0a668", "fieldname": "u_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_quantity_received", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_approval_record", "documentkey": "e5a41d21017143103e48918ce4a0a644", "fieldname": "u_approval_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_payment_terms", "oldvalue": "", "newvalue": "Net 30"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ada41d21017143103e48918ce4a0a66b", "fieldname": "u_posted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ada41d21017143103e48918ce4a0a66b", "fieldname": "u_amount", "oldvalue": "", "newvalue": "25000"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "a5a41d21017143103e48918ce4a0a668", "fieldname": "u_quantity_rejected", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_unit_price", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_approval_record", "documentkey": "e5a41d21017143103e48918ce4a0a644", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_requisition", "oldvalue": "", "newvalue": "60941921017143103e48918ce4a0a692"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "a5a41d21017143103e48918ce4a0a668", "fieldname": "u_discrepancy_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_line_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_approval_record", "documentkey": "e5a41d21017143103e48918ce4a0a644", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-generated standard approval record"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_total_amount", "oldvalue": "", "newvalue": "25000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ada41d21017143103e48918ce4a0a66b", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "21a41d21017143103e48918ce4a0a642"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_number", "oldvalue": "", "newvalue": "PO-2025-CASCADE-001"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ada41d21017143103e48918ce4a0a66b", "fieldname": "u_description", "oldvalue": "", "newvalue": "Initial commitment for PO PO-2025-CASCADE-001"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_requires_secondary_approval", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "a5a41d21017143103e48918ce4a0a668", "fieldname": "u_quantity_accepted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_unit_of_measure", "oldvalue": "", "newvalue": "EA"}, {"tablename": "u_vpm_approval_record", "documentkey": "e5a41d21017143103e48918ce4a0a644", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "21a41d21017143103e48918ce4a0a642"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_contract", "oldvalue": "", "newvalue": "60941921017143103e48918ce4a0a656"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_item_description", "oldvalue": "", "newvalue": "Default line item from approval"}, {"tablename": "u_vpm_approval_record", "documentkey": "e5a41d21017143103e48918ce4a0a644", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ada41d21017143103e48918ce4a0a66b", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_shipping_address", "oldvalue": "", "newvalue": "123 Warehouse Blvd, Austin, TX 78701"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_line_total", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "ada41d21017143103e48918ce4a0a66b", "fieldname": "u_contract", "oldvalue": "", "newvalue": "60941921017143103e48918ce4a0a656"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_vendor", "oldvalue": "", "newvalue": "2c941921017143103e48918ce4a0a652"}, {"tablename": "u_vpm_delivery_receipt", "documentkey": "a5a41d21017143103e48918ce4a0a668", "fieldname": "u_quantity_received", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_tax_rate", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_approval_record", "documentkey": "e5a41d21017143103e48918ce4a0a644", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_purchase_order", "documentkey": "21a41d21017143103e48918ce4a0a642", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_po_line_item", "documentkey": "e9a41d21017143103e48918ce4a0a64b", "fieldname": "u_quantity_ordered", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "21a41d21017143103e48918ce4a0a64a", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_line_total", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "25a41d21017143103e48918ce4a0a642", "u_br_name": "po_insert_init_approval_and_spend", "u_table_name": "u_vpm_purchase_order", "u_field_name": "u_requires_secondary_approval", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "25a41d21017143103e48918ce4a0a643", "u_br_name": "po_insert_init_approval_and_spend", "u_table_name": "u_vpm_purchase_order", "u_field_name": "u_payment_terms", "u_old_value": "Net 15", "u_new_value": "Net 30", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "25a41d21017143103e48918ce4a0a667", "u_br_name": "init_po_line_and_create_receipt", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "2da41d21017143103e48918ce4a0a647", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "21a41d21017143103e48918ce4a0a642", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "61a41d21017143103e48918ce4a0a666", "u_br_name": "init_po_line_and_create_receipt", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_tax_rate", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "65a41d21017143103e48918ce4a0a645", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_escalated", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "65a41d21017143103e48918ce4a0a648", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_item_description", "u_old_value": "", "u_new_value": "Default line item from approval", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "65a41d21017143103e48918ce4a0a66b", "u_br_name": "init_po_line_and_create_receipt", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "69a41d21017143103e48918ce4a0a646", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approver_name", "u_old_value": "Procurement Manager", "u_new_value": "Procurement Manager", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "69a41d21017143103e48918ce4a0a64a", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_line_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "69a41d21017143103e48918ce4a0a64c", "u_br_name": "init_po_line_and_create_receipt", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_unit_of_measure", "u_old_value": "EA", "u_new_value": "EA", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "6da41d21017143103e48918ce4a0a667", "u_br_name": "init_po_line_and_create_receipt", "u_table_name": "u_vpm_delivery_receipt", "u_field_name": "u_quantity_received", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "a1a41d21017143103e48918ce4a0a64b", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_unit_of_measure", "u_old_value": "", "u_new_value": "EA", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "ada41d21017143103e48918ce4a0a643", "u_br_name": "po_insert_init_approval_and_spend", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approval_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "ada41d21017143103e48918ce4a0a648", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_quantity_ordered", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "e1a41d21017143103e48918ce4a0a647", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Auto-generated standard approval record", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "e5a41d21017143103e48918ce4a0a649", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_unit_price", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "e9a41d21017143103e48918ce4a0a644", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_decision", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "e9a41d21017143103e48918ce4a0a666", "u_br_name": "init_po_line_and_create_receipt", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_catalog_item_ref", "u_old_value": "", "u_new_value": "N/A", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "eda41d21017143103e48918ce4a0a645", "u_br_name": "approval_rec_init_defaults_on_insert", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approval_level", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}, {"sys_id": "eda41d21017143103e48918ce4a0a64b", "u_br_name": "init_po_line_and_create_receipt", "u_table_name": "u_vpm_po_line_item", "u_field_name": "u_quantity_received", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:02:54"}], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 3, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 42}"} {"tool_name": "update_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\", \"u_requires_secondary_approval\": \"false\"}}", "seed_data": "{\"u_number\": \"PO-2025-00789\", \"u_shipping_address\": \"123 Main St, New York, NY 10001\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-03-15\", \"u_secondary_approver_notes\": \"\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"false\", \"u_vendor\": \"80955de1017143103e48918ce4a0a6f5\", \"sys_updated_on\": \"2026-06-30 11:07:15\", \"sys_tags\": \"\", \"sys_id\": \"58955de1017143103e48918ce4a0a6e6\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-02-01\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"c4955de1017143103e48918ce4a0a6f8\", \"sys_created_on\": \"2026-06-30 11:06:55\", \"u_contract\": \"c0959de1017143103e48918ce4a0a604\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"15000\"}", "supporting_data": "{\"vendor_category_main\": {\"u_name\": \"IT Hardware High Risk\", \"u_notes\": \"Requires quarterly review\", \"u_code\": \"ITHR-001\", \"sys_mod_count\": \"0\", \"u_review_frequency_days\": \"90\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 11:06:54\", \"sys_tags\": \"\", \"u_requires_contract\": \"true\", \"sys_id\": \"cc955de1017143103e48918ce4a0a699\", \"u_description\": \"High risk IT hardware vendor category\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_threshold\": \"25000\", \"u_approval_threshold\": \"5000\", \"u_last_reviewed_date\": \"2024-06-15\", \"u_max_contract_duration_days\": \"365\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"Cascade Test Vendor Alpha\", \"u_country\": \"CA\", \"u_registration_date\": \"2023-01-15\", \"u_tax_id\": \"TAX-ALPHA-9988\", \"u_contact_phone\": \"555-0100\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:06:54\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-ALPHA-001\", \"u_category\": \"cc955de1017143103e48918ce4a0a699\", \"sys_id\": \"80955de1017143103e48918ce4a0a6f5\", \"u_contact_name\": \"John Smith\", \"u_qualification_status\": \"1\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jsmith@alphavendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_preferred_payment_method\": \"2\", \"sys_created_by\": \"admin\"}, \"budget_main\": {\"u_name\": \"US Procurement Budget 2025\", \"u_department\": \"US\", \"u_owner_name\": \"Finance Department\", \"u_alert_threshold_pct\": \"80\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 11:06:54\", \"sys_tags\": \"\", \"u_budget_code\": \"BUD-US-2025\", \"u_fiscal_year\": \"2025\", \"u_last_updated\": \"2025-01-10 08:00:00\", \"u_remaining_amount\": \"430000\", \"sys_id\": \"0c959de1017143103e48918ce4a0a600\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_committed_amount\": \"50000\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"20000\"}, \"requisition_linked\": {\"u_department\": \"IT\", \"u_number\": \"REQ-0012345\", \"u_required_by_date\": \"2025-03-01\", \"u_estimated_cost\": \"15000\", \"sys_mod_count\": \"0\", \"u_requested_by\": \"Alice Johnson\", \"sys_updated_on\": \"2026-06-30 11:06:54\", \"u_request_date\": \"2025-01-05\", \"sys_tags\": \"\", \"u_budget_code\": \"0c959de1017143103e48918ce4a0a600\", \"u_priority\": \"2\", \"sys_id\": \"c4955de1017143103e48918ce4a0a6f8\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_justification\": \"Replacement of aging server hardware\", \"u_status\": \"5\", \"u_approved_date\": \"2025-01-08\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_termination_date\": \"2026-12-31\", \"u_remaining_budget\": \"155000\", \"sys_mod_count\": \"1\", \"u_vendor\": \"80955de1017143103e48918ce4a0a6f5\", \"sys_updated_on\": \"2026-06-30 11:07:15\", \"u_contract_number\": \"CON-2025-0042\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"c0959de1017143103e48918ce4a0a604\", \"u_description\": \"Budget committed - auto-updated by procurement system\", \"u_spending_ceiling\": \"200000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"45000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"po_seed\": {\"u_number\": \"PO-2025-00789\", \"u_shipping_address\": \"123 Main St, New York, NY 10001\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-03-15\", \"u_secondary_approver_notes\": \"\", \"u_state\": \"2\", \"sys_mod_count\": \"0\", \"u_requires_secondary_approval\": \"false\", \"u_vendor\": \"80955de1017143103e48918ce4a0a6f5\", \"sys_updated_on\": \"2026-06-30 11:06:54\", \"sys_tags\": \"\", \"sys_id\": \"1c955de1017143103e48918ce4a0a6fb\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-02-01\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"c4955de1017143103e48918ce4a0a6f8\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_contract\": \"c0959de1017143103e48918ce4a0a604\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"15000\"}, \"po_line_item_1\": {\"u_expected_delivery_date\": \"2025-03-15\", \"u_line_total\": \"15000\", \"u_purchase_order\": \"1c955de1017143103e48918ce4a0a6fb\", \"sys_mod_count\": \"0\", \"u_unit_price\": \"1500\", \"sys_updated_on\": \"2026-06-30 11:06:54\", \"u_unit_of_measure\": \"Each\", \"sys_tags\": \"\", \"u_tax_rate\": \"0.05\", \"u_quantity_received\": \"0\", \"sys_id\": \"58959de1017143103e48918ce4a0a607\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_line_status\": \"1\", \"u_item_description\": \"Enterprise Server Unit Model X500\", \"u_line_number\": \"1\", \"u_quantity_ordered\": \"10\", \"sys_created_by\": \"admin\", \"u_catalog_item_ref\": \"CAT-SRV-X500\"}, \"delivery_receipt_1\": {\"u_receipt_number\": \"DR-2025-00321\", \"u_quantity_rejected\": \"0\", \"u_po_line_item\": \"58959de1017143103e48918ce4a0a607\", \"u_delivery_note_number\": \"DN-88776\", \"u_purchase_order\": \"1c955de1017143103e48918ce4a0a6fb\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:06:54\", \"sys_tags\": \"\", \"u_quantity_accepted\": \"0\", \"u_quantity_received\": \"10\", \"sys_id\": \"d0955de1017143103e48918ce4a0a6ff\", \"sys_updated_by\": \"admin\", \"u_inspection_notes\": \"Awaiting initial inspection\", \"u_receipt_date\": \"2025-03-10\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_discrepancy_flag\": \"false\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_received_by\": \"Warehouse Team A\"}, \"requisition_procurement\": {\"u_department\": \"Procurement\", \"u_number\": \"REQ-0012400\", \"u_required_by_date\": \"2025-04-01\", \"u_estimated_cost\": \"8000\", \"sys_mod_count\": \"0\", \"u_requested_by\": \"Bob Williams\", \"sys_updated_on\": \"2026-06-30 11:06:54\", \"u_request_date\": \"2025-02-20\", \"sys_tags\": \"\", \"u_budget_code\": \"0c959de1017143103e48918ce4a0a600\", \"u_priority\": \"1\", \"sys_id\": \"58955de1017143103e48918ce4a0a6df\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:06:54\", \"u_justification\": \"Office supplies replenishment for Q2\", \"u_status\": \"2\", \"u_approved_date\": \"\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_commit_spend", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO3^u_requires_secondary_approval=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked contract: increase committed_amount, decrease remaining_budget\n var contractSysId = current.getValue('u_contract');\n var poAmount = parseFloat(current.getValue('u_total_amount')) || 0;\n\n if (contractSysId) {\n var grContract = new GlideRecord('u_vpm_contract');\n grContract.addQuery('sys_id', contractSysId);\n grContract.query();\n if (grContract.next()) {\n var oldCommitted = grContract.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + poAmount;\n grContract.setValue('u_committed_amount', String(newCommitted));\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, String(newCommitted), '');\n\n var oldRemaining = grContract.getValue('u_remaining_budget');\n var newRemaining = (parseFloat(oldRemaining) || 0) - poAmount;\n grContract.setValue('u_remaining_budget', String(newRemaining));\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, String(newRemaining), '');\n\n try {\n var r1 = grContract.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_contract: ' + grContract.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a spend transaction to record the commitment\n var grSpend = new GlideRecord('u_vpm_spend_transaction');\n grSpend.initialize();\n grSpend.setValue('u_purchase_order', current.getUniqueValue());\n grSpend.setValue('u_contract', contractSysId || '');\n\n grSpend.setValue('u_transaction_type', '1');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n\n grSpend.setValue('u_amount', String(poAmount));\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', String(poAmount), '');\n\n grSpend.setValue('u_description', 'Commitment for PO ' + current.getValue('u_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Commitment for PO ' + current.getValue('u_number'), '');\n\n try {\n var r2 = grSpend.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed on u_vpm_spend_transaction: ' + grSpend.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "contract_budget_check_and_audit", "fires_on_table": "u_vpm_contract", "filter_condition": "u_committed_amountISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update contract description on current (before-BR self-loop, no current.update)\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Budget committed - auto-updated by procurement system');\n _ewmLog('u_vpm_contract', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n var oldAutoRenew = current.getValue('u_auto_renew');\n current.setValue('u_auto_renew', 'false');\n _ewmLog('u_vpm_contract', 'u_auto_renew', oldAutoRenew, current.getValue('u_auto_renew'), '');\n\n var oldTermDate = current.getValue('u_termination_date');\n current.setValue('u_termination_date', '2026-12-31');\n _ewmLog('u_vpm_contract', 'u_termination_date', oldTermDate, current.getValue('u_termination_date'), '');\n\n // 2. Insert an approval record to track the contract budget commitment review\n var gr = new GlideRecord('u_vpm_approval_record');\n gr.initialize();\n gr.setValue('u_approval_type', '2');\n _ewmLog('u_vpm_approval_record', 'u_approval_type', '', '2', '');\n\n gr.setValue('u_approver_name', 'Senior Procurement Manager');\n _ewmLog('u_vpm_approval_record', 'u_approver_name', '', 'Senior Procurement Manager', '');\n\n gr.setValue('u_decision', '1');\n _ewmLog('u_vpm_approval_record', 'u_decision', '', '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "approval_insert_update_vendor_budget", "fires_on_table": "u_vpm_approval_record", "filter_condition": "u_approval_type=2^u_decision=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the vendor linked to the purchase order: confirm active status and note the approval\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var poGr = new GlideRecord('u_vpm_purchase_order');\n if (poGr.get(poRef)) {\n var vendorRef = poGr.getValue('u_vendor');\n if (vendorRef) {\n var vGr = new GlideRecord('u_vpm_vendor');\n vGr.addQuery('sys_id', vendorRef);\n vGr.query();\n if (vGr.next()) {\n var oldQual = vGr.getValue('u_qualification_status');\n vGr.setValue('u_qualification_status', '2');\n _ewmLog('u_vpm_vendor', 'u_qualification_status', oldQual, vGr.getValue('u_qualification_status'), '');\n\n var oldCountry = vGr.getValue('u_country');\n vGr.setValue('u_country', 'US');\n _ewmLog('u_vpm_vendor', 'u_country', oldCountry, vGr.getValue('u_country'), '');\n\n try {\n var r1 = vGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + vGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the budget linked via the requisition on the PO\n var reqRef = poGr.getValue('u_requisition');\n if (reqRef) {\n var reqGr = new GlideRecord('u_vpm_requisition');\n if (reqGr.get(reqRef)) {\n var budgetRef = reqGr.getValue('u_budget_code');\n if (budgetRef) {\n var bGr = new GlideRecord('u_vpm_budget');\n bGr.addQuery('sys_id', budgetRef);\n bGr.query();\n if (bGr.next()) {\n var oldStatus = bGr.getValue('u_status');\n bGr.setValue('u_status', '1');\n _ewmLog('u_vpm_budget', 'u_status', oldStatus, bGr.getValue('u_status'), '');\n\n var oldOwner = bGr.getValue('u_owner_name');\n bGr.setValue('u_owner_name', 'Procurement Office');\n _ewmLog('u_vpm_budget', 'u_owner_name', oldOwner, bGr.getValue('u_owner_name'), '');\n\n try {\n var r2 = bGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + bGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_activated_sync_records", "fires_on_table": "u_vpm_vendor", "filter_condition": "u_qualification_statusCHANGESTO2^u_countryISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Before-BR self-loop: stamp registration_date on vendor activation\n var oldRegDate = current.getValue('u_registration_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_registration_date', today);\n _ewmLog('u_vpm_vendor', 'u_registration_date', oldRegDate, current.getValue('u_registration_date'), '');\n\n // 2. Before-BR self-loop: set preferred_payment_method to Bank Transfer on activation\n var oldPayMethod = current.getValue('u_preferred_payment_method');\n current.setValue('u_preferred_payment_method', '1');\n _ewmLog('u_vpm_vendor', 'u_preferred_payment_method', oldPayMethod, current.getValue('u_preferred_payment_method'), '');\n\n // 3. Update vendor category last_reviewed_date\n var catRef = current.getValue('u_category');\n if (catRef) {\n var grCat = new GlideRecord('u_vpm_vendor_category');\n grCat.addQuery('sys_id', catRef);\n grCat.query();\n if (grCat.next()) {\n var oldReviewDate = grCat.getValue('u_last_reviewed_date');\n grCat.setValue('u_last_reviewed_date', today);\n _ewmLog('u_vpm_vendor_category', 'u_last_reviewed_date', oldReviewDate, grCat.getValue('u_last_reviewed_date'), '');\n try {\n var r1 = grCat.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on vendor_category: ' + grCat.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 4. Update budget last_updated for budgets in the vendor's country/department\n var vendorCountry = current.getValue('u_country');\n if (vendorCountry) {\n var grBudget = new GlideRecord('u_vpm_budget');\n grBudget.addQuery('u_department', vendorCountry);\n grBudget.addQuery('u_status', '1');\n grBudget.query();\n while (grBudget.next()) {\n var oldLastUpd = grBudget.getValue('u_last_updated');\n var nowDt = new GlideDateTime().toString();\n grBudget.setValue('u_last_updated', nowDt);\n _ewmLog('u_vpm_budget', 'u_last_updated', oldLastUpd, grBudget.getValue('u_last_updated'), '');\n try {\n var r2 = grBudget.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on budget: ' + grBudget.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "vc_update_sync_line_and_receipt", "fires_on_table": "u_vpm_vendor_category", "filter_condition": "u_risk_level=3^u_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When a high-risk active vendor category is updated, update related PO line items\n // to reflect revised expected delivery dates and update delivery receipts with inspection notes.\n\n // 1. Update PO Line Items linked to POs from vendors in this category\n var grVendor = new GlideRecord('u_vpm_vendor');\n grVendor.addQuery('u_category', current.getUniqueValue());\n grVendor.query();\n while (grVendor.next()) {\n var grPO = new GlideRecord('u_vpm_purchase_order');\n grPO.addQuery('u_vendor', grVendor.getUniqueValue());\n grPO.query();\n while (grPO.next()) {\n // Update PO line items\n var grLine = new GlideRecord('u_vpm_po_line_item');\n grLine.addQuery('u_purchase_order', grPO.getUniqueValue());\n grLine.addQuery('u_line_status', '1');\n grLine.query();\n while (grLine.next()) {\n var oldDesc = grLine.getValue('u_item_description');\n grLine.setValue('u_item_description', oldDesc + ' [High-Risk Category Review]');\n _ewmLog('u_vpm_po_line_item', 'u_item_description', oldDesc, grLine.getValue('u_item_description'), '');\n\n var oldTax = grLine.getValue('u_tax_rate');\n grLine.setValue('u_tax_rate', '0.08');\n _ewmLog('u_vpm_po_line_item', 'u_tax_rate', oldTax, grLine.getValue('u_tax_rate'), '');\n\n try {\n var r1 = grLine.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grLine.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // Update Delivery Receipts\n var grDR = new GlideRecord('u_vpm_delivery_receipt');\n grDR.addQuery('u_purchase_order', grPO.getUniqueValue());\n grDR.addQuery('u_status', '1');\n grDR.query();\n while (grDR.next()) {\n var oldNotes = grDR.getValue('u_inspection_notes');\n grDR.setValue('u_inspection_notes', 'Mandatory inspection - high risk vendor category');\n _ewmLog('u_vpm_delivery_receipt', 'u_inspection_notes', oldNotes, grDR.getValue('u_inspection_notes'), '');\n\n var oldFlag = grDR.getValue('u_discrepancy_flag');\n grDR.setValue('u_discrepancy_flag', 'true');\n _ewmLog('u_vpm_delivery_receipt', 'u_discrepancy_flag', oldFlag, grDR.getValue('u_discrepancy_flag'), '');\n\n try {\n var r2 = grDR.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grDR.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "po_line_tax_update_cascade", "fires_on_table": "u_vpm_po_line_item", "filter_condition": "u_tax_rateCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the delivery receipt linked to this PO line item - set inspection notes\n var drGr = new GlideRecord('u_vpm_delivery_receipt');\n drGr.addQuery('u_po_line_item', current.getUniqueValue());\n drGr.query();\n while (drGr.next()) {\n var oldNotes = drGr.getValue('u_inspection_notes');\n drGr.setValue('u_inspection_notes', 'Tax rate changed on line item - review required');\n _ewmLog('u_vpm_delivery_receipt', 'u_inspection_notes', oldNotes, drGr.getValue('u_inspection_notes'), '');\n try {\n var r1 = drGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + drGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert a spend transaction for the tax adjustment\n var stGr = new GlideRecord('u_vpm_spend_transaction');\n stGr.initialize();\n stGr.setValue('u_purchase_order', current.getValue('u_purchase_order'));\n _ewmLog('u_vpm_spend_transaction', 'u_purchase_order', '', current.getValue('u_purchase_order'), '');\n stGr.setValue('u_transaction_type', '4');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '4', '');\n stGr.setValue('u_description', 'Tax rate adjustment for line item ' + current.getValue('u_line_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Tax rate adjustment for line item ' + current.getValue('u_line_number'), '');\n try {\n var r2 = stGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + stGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Insert a new budget record to track the tax adjustment impact\n var bgGr = new GlideRecord('u_vpm_budget');\n bgGr.initialize();\n bgGr.setValue('u_department', 'Procurement Tax Adjustments');\n _ewmLog('u_vpm_budget', 'u_department', '', 'Procurement Tax Adjustments', '');\n try {\n var r3 = bgGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + bgGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "budget_insert_sync_receipt_and_req", "fires_on_table": "u_vpm_budget", "filter_condition": "u_department=Procurement Tax Adjustments", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update delivery receipts linked to POs in the same department budget\n // Mark them with updated inspection notes and clear discrepancy flag\n var drGr = new GlideRecord('u_vpm_delivery_receipt');\n drGr.addQuery('u_status', '1'); // Pending Inspection\n drGr.query();\n while (drGr.next()) {\n var oldNotes = drGr.getValue('u_inspection_notes');\n drGr.setValue('u_inspection_notes', 'Budget ' + current.getValue('u_budget_code') + ' allocated for Procurement Tax Adjustments');\n _ewmLog('u_vpm_delivery_receipt', 'u_inspection_notes', oldNotes, drGr.getValue('u_inspection_notes'), '');\n\n var oldFlag = drGr.getValue('u_discrepancy_flag');\n drGr.setValue('u_discrepancy_flag', 'false');\n _ewmLog('u_vpm_delivery_receipt', 'u_discrepancy_flag', oldFlag, drGr.getValue('u_discrepancy_flag'), '');\n\n var oldRecBy = drGr.getValue('u_received_by');\n drGr.setValue('u_received_by', 'Procurement Budget Auto');\n _ewmLog('u_vpm_delivery_receipt', 'u_received_by', oldRecBy, drGr.getValue('u_received_by'), '');\n\n try {\n var r1 = drGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + drGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update requisitions in Submitted status for the Procurement department\n var reqGr = new GlideRecord('u_vpm_requisition');\n reqGr.addQuery('u_department', 'Procurement');\n reqGr.addQuery('u_status', '2'); // Submitted\n reqGr.query();\n while (reqGr.next()) {\n var oldJust = reqGr.getValue('u_justification');\n reqGr.setValue('u_justification', 'Budget ' + current.getValue('u_budget_code') + ' now active - ready for approval');\n _ewmLog('u_vpm_requisition', 'u_justification', oldJust, reqGr.getValue('u_justification'), '');\n\n var oldCost = reqGr.getValue('u_estimated_cost');\n reqGr.setValue('u_estimated_cost', current.getValue('u_total_budget'));\n _ewmLog('u_vpm_requisition', 'u_estimated_cost', oldCost, reqGr.getValue('u_estimated_cost'), '');\n\n try {\n var r2 = reqGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + reqGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_vpm_approval_record", "documentkey": "1da59125017143103e48918ce4a0a692", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_contract", "documentkey": "c0959de1017143103e48918ce4a0a604", "fieldname": "u_auto_renew", "oldvalue": "1", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "95a59125017143103e48918ce4a0a696", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "95a59125017143103e48918ce4a0a696", "fieldname": "u_reversal_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_approval_record", "documentkey": "1da59125017143103e48918ce4a0a692", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_contract", "documentkey": "c0959de1017143103e48918ce4a0a604", "fieldname": "u_description", "oldvalue": "Annual IT hardware supply agreement", "newvalue": "Budget committed - auto-updated by procurement system"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "95a59125017143103e48918ce4a0a696", "fieldname": "u_posted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "95a59125017143103e48918ce4a0a696", "fieldname": "u_amount", "oldvalue": "", "newvalue": "15000"}, {"tablename": "u_vpm_approval_record", "documentkey": "1da59125017143103e48918ce4a0a692", "fieldname": "u_approval_type", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_vpm_contract", "documentkey": "c0959de1017143103e48918ce4a0a604", "fieldname": "u_committed_amount", "oldvalue": "30000", "newvalue": "45000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "95a59125017143103e48918ce4a0a696", "fieldname": "u_purchase_order", "oldvalue": "", "newvalue": "58955de1017143103e48918ce4a0a6e6"}, {"tablename": "u_vpm_contract", "documentkey": "c0959de1017143103e48918ce4a0a604", "fieldname": "u_termination_date", "oldvalue": "2025-12-31", "newvalue": "2026-12-31"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "95a59125017143103e48918ce4a0a696", "fieldname": "u_description", "oldvalue": "", "newvalue": "Commitment for PO PO-2025-00789"}, {"tablename": "u_vpm_purchase_order", "documentkey": "58955de1017143103e48918ce4a0a6e6", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_vpm_approval_record", "documentkey": "1da59125017143103e48918ce4a0a692", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "95a59125017143103e48918ce4a0a696", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_approval_record", "documentkey": "1da59125017143103e48918ce4a0a692", "fieldname": "u_approver_name", "oldvalue": "", "newvalue": "Senior Procurement Manager"}, {"tablename": "u_vpm_contract", "documentkey": "c0959de1017143103e48918ce4a0a604", "fieldname": "u_remaining_budget", "oldvalue": "170000", "newvalue": "155000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "95a59125017143103e48918ce4a0a696", "fieldname": "u_contract", "oldvalue": "", "newvalue": "c0959de1017143103e48918ce4a0a604"}], "ewm_logs": [{"sys_id": "11a55de1017143103e48918ce4a0a6da", "u_br_name": "contract_budget_check_and_audit", "u_table_name": "u_vpm_contract", "u_field_name": "u_termination_date", "u_old_value": "2025-12-31", "u_new_value": "2026-12-31", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "15a59125017143103e48918ce4a0a695", "u_br_name": "approval_insert_update_vendor_budget", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "15000", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "1da55de1017143103e48918ce4a0a6d7", "u_br_name": "po_approved_commit_spend", "u_table_name": "u_vpm_contract", "u_field_name": "u_remaining_budget", "u_old_value": "170000", "u_new_value": "155000", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "1da55de1017143103e48918ce4a0a6d8", "u_br_name": "contract_budget_check_and_audit", "u_table_name": "u_vpm_contract", "u_field_name": "u_description", "u_old_value": "Annual IT hardware supply agreement", "u_new_value": "Budget committed - auto-updated by procurement system", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "5da55de1017143103e48918ce4a0a6d6", "u_br_name": "po_approved_commit_spend", "u_table_name": "u_vpm_contract", "u_field_name": "u_committed_amount", "u_old_value": "30000", "u_new_value": "45000", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "5da59125017143103e48918ce4a0a695", "u_br_name": "approval_insert_update_vendor_budget", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Commitment for PO PO-2025-00789", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "95a55de1017143103e48918ce4a0a6d9", "u_br_name": "contract_budget_check_and_audit", "u_table_name": "u_vpm_contract", "u_field_name": "u_auto_renew", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "99a55de1017143103e48918ce4a0a6da", "u_br_name": "contract_budget_check_and_audit", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approval_type", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "99a59125017143103e48918ce4a0a691", "u_br_name": "contract_budget_check_and_audit", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approver_name", "u_old_value": "", "u_new_value": "Senior Procurement Manager", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "d1a59125017143103e48918ce4a0a692", "u_br_name": "contract_budget_check_and_audit", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}, {"sys_id": "d9a59125017143103e48918ce4a0a694", "u_br_name": "approval_insert_update_vendor_budget", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:07:15"}], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 3, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 19}"} {"tool_name": "update_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\"}}", "seed_data": "{\"u_number\": \"PO-2025-1234\", \"u_shipping_address\": \"100 Main St, Building A, New York, NY 10001\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-07-15\", \"u_secondary_approver_notes\": \"Approved - pending secondary review per policy\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"true\", \"u_vendor\": \"98675d69017143103e48918ce4a0a6a0\", \"sys_updated_on\": \"2026-06-30 11:15:11\", \"sys_tags\": \"\", \"sys_id\": \"ac675d69017143103e48918ce4a0a6c7\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2026-06-30\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"68675d69017143103e48918ce4a0a6c4\", \"sys_created_on\": \"2026-06-30 11:14:51\", \"u_contract\": \"ec675d69017143103e48918ce4a0a69b\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"25000\"}", "supporting_data": "{\"vendor_category\": {\"u_name\": \"IT Services\", \"u_notes\": \"Standard IT vendor category\", \"u_code\": \"ITSVC\", \"sys_mod_count\": \"0\", \"u_review_frequency_days\": \"90\", \"u_risk_level\": \"2\", \"sys_updated_on\": \"2026-06-30 11:14:50\", \"sys_tags\": \"\", \"u_requires_contract\": \"true\", \"sys_id\": \"98675d69017143103e48918ce4a0a698\", \"u_description\": \"Information Technology Services vendors\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_threshold\": \"25000\", \"u_approval_threshold\": \"5000\", \"u_last_reviewed_date\": \"2025-01-15\", \"u_max_contract_duration_days\": \"365\", \"sys_created_on\": \"2026-06-30 11:14:50\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"Cascade Test Vendor\", \"u_country\": \"US\", \"u_registration_date\": \"2024-06-01\", \"u_tax_id\": \"12-3456789\", \"u_contact_phone\": \"+1-555-0199\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:14:50\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-90001\", \"u_category\": \"98675d69017143103e48918ce4a0a698\", \"sys_id\": \"98675d69017143103e48918ce4a0a6a0\", \"u_contact_name\": \"Jane Smith\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.smith@cascadevendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 11:14:50\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"375000\", \"sys_mod_count\": \"1\", \"u_vendor\": \"98675d69017143103e48918ce4a0a6a0\", \"sys_updated_on\": \"2026-06-30 11:15:11\", \"u_contract_number\": \"CON-2025-0042\", \"sys_tags\": \"\", \"u_auto_renew\": \"false\", \"sys_id\": \"ec675d69017143103e48918ce4a0a69b\", \"u_description\": \"Annual IT services agreement\", \"u_spending_ceiling\": \"500000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:14:50\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"125000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}, \"budget_main\": {\"u_name\": \"Procurement Department Budget 2025\", \"u_department\": \"Procurement\", \"u_owner_name\": \"Robert Chen\", \"u_alert_threshold_pct\": \"90\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"1000000\", \"sys_updated_on\": \"2026-06-30 11:14:50\", \"sys_tags\": \"\", \"u_budget_code\": \"BUD-PROC-2025\", \"u_fiscal_year\": \"2025\", \"u_last_updated\": \"2025-06-01 08:00:00\", \"u_remaining_amount\": \"600000\", \"sys_id\": \"ec675d69017143103e48918ce4a0a6a3\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:14:50\", \"u_committed_amount\": \"250000\", \"u_status\": \"1\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"150000\"}, \"requisition_main\": {\"u_department\": \"IT Operations\", \"u_number\": \"REQ-2025-0088\", \"u_required_by_date\": \"2025-08-01\", \"u_estimated_cost\": \"15000\", \"sys_mod_count\": \"0\", \"u_requested_by\": \"Alice Johnson\", \"sys_updated_on\": \"2026-06-30 11:14:51\", \"u_request_date\": \"2025-05-20\", \"sys_tags\": \"\", \"u_budget_code\": \"ec675d69017143103e48918ce4a0a6a3\", \"u_priority\": \"2\", \"sys_id\": \"68675d69017143103e48918ce4a0a6c4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:14:51\", \"u_justification\": \"Quarterly IT infrastructure refresh\", \"u_status\": \"3\", \"u_approved_date\": \"2025-05-25\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"spend_tx_for_budget\": {\"u_reference_number\": \"STX-BUD-001\", \"u_posted\": \"false\", \"u_purchase_order\": \"\", \"sys_mod_count\": \"0\", \"u_reversal_flag\": \"false\", \"u_transaction_type\": \"2\", \"sys_updated_on\": \"2026-06-30 11:14:51\", \"sys_tags\": \"\", \"sys_id\": \"24675d69017143103e48918ce4a0a6a7\", \"u_amount\": \"5000\", \"u_description\": \"Unposted spend against procurement budget\", \"u_fiscal_period\": \"2025-Q2\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:14:51\", \"u_contract\": \"\", \"u_currency\": \"USD\", \"u_budget\": \"ec675d69017143103e48918ce4a0a6a3\", \"u_transaction_date\": \"\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_set_terms_update_contract", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO3^u_requires_secondary_approval=true", "trigger_sequence": "before", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set fields on current PO (before-BR, use setValue, no update call) ---\n\n var oldPaymentTerms = current.getValue('u_payment_terms');\n current.setValue('u_payment_terms', 'Net 30');\n _ewmLog('u_vpm_purchase_order', 'u_payment_terms', oldPaymentTerms, current.getValue('u_payment_terms'), '');\n\n var oldOrderDate = current.getValue('u_order_date');\n var today = new GlideDateTime().getDate().toString();\n current.setValue('u_order_date', today);\n _ewmLog('u_vpm_purchase_order', 'u_order_date', oldOrderDate, current.getValue('u_order_date'), '');\n\n var oldCurrency = current.getValue('u_currency');\n current.setValue('u_currency', 'USD');\n _ewmLog('u_vpm_purchase_order', 'u_currency', oldCurrency, current.getValue('u_currency'), '');\n\n var oldSecNotes = current.getValue('u_secondary_approver_notes');\n current.setValue('u_secondary_approver_notes', 'Approved - pending secondary review per policy');\n _ewmLog('u_vpm_purchase_order', 'u_secondary_approver_notes', oldSecNotes, current.getValue('u_secondary_approver_notes'), '');\n\n // --- 2. Update linked contract committed_amount and remaining_budget ---\n\n var contractRef = current.getValue('u_contract');\n if (contractRef) {\n var gr = new GlideRecord('u_vpm_contract');\n gr.addQuery('sys_id', contractRef);\n gr.query();\n if (gr.next()) {\n var poAmount = parseFloat(current.getValue('u_total_amount')) || 0;\n\n var oldCommitted = gr.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + poAmount;\n gr.setValue('u_committed_amount', newCommitted.toString());\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, gr.getValue('u_committed_amount'), '');\n\n var oldRemaining = gr.getValue('u_remaining_budget');\n var ceiling = parseFloat(gr.getValue('u_spending_ceiling')) || 0;\n var newRemaining = ceiling - newCommitted;\n gr.setValue('u_remaining_budget', newRemaining.toString());\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, gr.getValue('u_remaining_budget'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "contract_budget_change_log_spend", "fires_on_table": "u_vpm_contract", "filter_condition": "u_committed_amountCHANGES^u_remaining_budgetCHANGES", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a spend transaction to record the commitment change\n var stGr = new GlideRecord('u_vpm_spend_transaction');\n stGr.initialize();\n stGr.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_vpm_spend_transaction', 'u_contract', '', current.getUniqueValue(), '');\n\n stGr.setValue('u_transaction_type', '1');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '1', '');\n\n var committedAmt = current.getValue('u_committed_amount') || '0';\n stGr.setValue('u_amount', committedAmt);\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', committedAmt, '');\n\n stGr.setValue('u_description', 'Auto-logged commitment from contract ' + current.getValue('u_contract_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Auto-logged commitment from contract ' + current.getValue('u_contract_number'), '');\n\n stGr.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'true', '');\n\n try {\n var r1 = stGr.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + stGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the vendor record to flag that a budget review occurred\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var vGr = new GlideRecord('u_vpm_vendor');\n vGr.addQuery('sys_id', vendorRef);\n vGr.query();\n if (vGr.next()) {\n var oldPhone = vGr.getValue('u_contact_phone');\n // no-op if already set, but we log it\n var oldReg = vGr.getValue('u_registration_date');\n // We do not change phone, but we do update disqualification_reason as a note\n var oldDisq = vGr.getValue('u_disqualification_reason');\n vGr.setValue('u_disqualification_reason', 'Budget updated on contract ' + current.getValue('u_contract_number'));\n _ewmLog('u_vpm_vendor', 'u_disqualification_reason', oldDisq, vGr.getValue('u_disqualification_reason'), '');\n\n try {\n var r2 = vGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + vGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "vendor_flagged_update_category_budget", "fires_on_table": "u_vpm_vendor", "filter_condition": "u_disqualification_reasonISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the vendor category risk level to High\n var catRef = current.getValue('u_category');\n if (catRef) {\n var grCat = new GlideRecord('u_vpm_vendor_category');\n if (grCat.get(catRef)) {\n var oldRisk = grCat.getValue('u_risk_level');\n grCat.setValue('u_risk_level', '3');\n _ewmLog('u_vpm_vendor_category', 'u_risk_level', oldRisk, grCat.getValue('u_risk_level'), '');\n var oldNotes = grCat.getValue('u_notes');\n grCat.setValue('u_notes', 'Vendor flagged: ' + current.getValue('u_disqualification_reason'));\n _ewmLog('u_vpm_vendor_category', 'u_notes', oldNotes, grCat.getValue('u_notes'), '');\n try {\n var r1 = grCat.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCat.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update spend transactions linked to this vendor's POs to mark reversal\n var grPO = new GlideRecord('u_vpm_purchase_order');\n grPO.addQuery('u_vendor', current.getUniqueValue());\n grPO.query();\n while (grPO.next()) {\n var grST = new GlideRecord('u_vpm_spend_transaction');\n grST.addQuery('u_purchase_order', grPO.getUniqueValue());\n grST.addQuery('u_reversal_flag', 'false');\n grST.query();\n while (grST.next()) {\n var oldFlag = grST.getValue('u_reversal_flag');\n grST.setValue('u_reversal_flag', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_reversal_flag', oldFlag, grST.getValue('u_reversal_flag'), '');\n var oldDesc = grST.getValue('u_description');\n grST.setValue('u_description', 'Reversed due to vendor disqualification');\n _ewmLog('u_vpm_spend_transaction', 'u_description', oldDesc, grST.getValue('u_description'), '');\n try {\n var r2 = grST.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grST.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "vc_high_risk_review_and_budget_flag", "fires_on_table": "u_vpm_vendor_category", "filter_condition": "u_risk_level=3^u_activeISNOTEMPTY^u_requires_contract=true", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current vendor category: set review frequency and notes ---\n var oldFreq = current.getValue('u_review_frequency_days');\n current.setValue('u_review_frequency_days', 30);\n _ewmLog('u_vpm_vendor_category', 'u_review_frequency_days', oldFreq, current.getValue('u_review_frequency_days'), '');\n\n var oldNotes = current.getValue('u_notes');\n current.setValue('u_notes', 'High-risk category flagged for accelerated review cycle');\n _ewmLog('u_vpm_vendor_category', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- 2. Update related budget records: flag alert threshold ---\n var gr = new GlideRecord('u_vpm_budget');\n gr.addQuery('u_status', '1');\n gr.addQuery('u_department', 'Procurement');\n gr.query();\n while (gr.next()) {\n var oldThreshold = gr.getValue('u_alert_threshold_pct');\n gr.setValue('u_alert_threshold_pct', 75);\n _ewmLog('u_vpm_budget', 'u_alert_threshold_pct', oldThreshold, gr.getValue('u_alert_threshold_pct'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "budget_upd_sync_reqs_and_spend", "fires_on_table": "u_vpm_budget", "filter_condition": "u_status=1^u_departmentISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update requisitions linked to this budget: set priority to High, department to match budget, and justification note\n var grReq = new GlideRecord('u_vpm_requisition');\n grReq.addQuery('u_budget_code', current.getUniqueValue());\n grReq.addQuery('u_status', '3'); // Only approved requisitions\n grReq.query();\n while (grReq.next()) {\n var oldPriority = grReq.getValue('u_priority');\n grReq.setValue('u_priority', '3');\n _ewmLog('u_vpm_requisition', 'u_priority', oldPriority, grReq.getValue('u_priority'), '');\n\n var oldDept = grReq.getValue('u_department');\n grReq.setValue('u_department', current.getValue('u_department'));\n _ewmLog('u_vpm_requisition', 'u_department', oldDept, grReq.getValue('u_department'), '');\n\n var oldJust = grReq.getValue('u_justification');\n grReq.setValue('u_justification', 'Budget ' + current.getValue('u_budget_code') + ' updated - review required');\n _ewmLog('u_vpm_requisition', 'u_justification', oldJust, grReq.getValue('u_justification'), '');\n\n try {\n var r1 = grReq.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grReq.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update spend transactions linked to this budget: set posted flag and fiscal_period\n var grSpend = new GlideRecord('u_vpm_spend_transaction');\n grSpend.addQuery('u_budget', current.getUniqueValue());\n grSpend.addQuery('u_posted', 'false');\n grSpend.query();\n while (grSpend.next()) {\n var oldPosted = grSpend.getValue('u_posted');\n grSpend.setValue('u_posted', 'true');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', oldPosted, grSpend.getValue('u_posted'), '');\n\n var oldFiscal = grSpend.getValue('u_fiscal_period');\n grSpend.setValue('u_fiscal_period', current.getValue('u_fiscal_year') + '-Q4');\n _ewmLog('u_vpm_spend_transaction', 'u_fiscal_period', oldFiscal, grSpend.getValue('u_fiscal_period'), '');\n\n try {\n var r2 = grSpend.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grSpend.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "req_high_priority_escalation", "fires_on_table": "u_vpm_requisition", "filter_condition": "u_priorityCHANGESTO3", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // When a requisition is escalated to High priority, update department label,\n // justification note, required_by_date, and estimated_cost markup for urgency.\n\n // 1. Set department to indicate escalation routing\n var oldDept = current.getValue('u_department');\n current.setValue('u_department', 'Procurement Escalations');\n _ewmLog('u_vpm_requisition', 'u_department', oldDept, current.getValue('u_department'), '');\n\n // 2. Append escalation note to justification\n var oldJust = current.getValue('u_justification');\n current.setValue('u_justification', 'HIGH PRIORITY ESCALATION - Expedited review required. ' + (oldJust || ''));\n _ewmLog('u_vpm_requisition', 'u_justification', oldJust, current.getValue('u_justification'), '');\n\n // 3. Set required_by_date to 7 days from now for urgency\n var oldReqDate = current.getValue('u_required_by_date');\n var urgentDate = new GlideDateTime();\n urgentDate.addDaysLocalTime(7);\n current.setValue('u_required_by_date', urgentDate.getDate().getValue());\n _ewmLog('u_vpm_requisition', 'u_required_by_date', oldReqDate, current.getValue('u_required_by_date'), '');\n\n // 4. Add 10% urgency surcharge to estimated cost\n var oldCost = current.getValue('u_estimated_cost');\n var costNum = parseFloat(oldCost) || 0;\n var newCost = (costNum * 1.10).toFixed(2);\n current.setValue('u_estimated_cost', newCost);\n _ewmLog('u_vpm_requisition', 'u_estimated_cost', oldCost, current.getValue('u_estimated_cost'), '');\n\n})(current, previous);"}], "audits": [{"tablename": "u_vpm_contract", "documentkey": "ec675d69017143103e48918ce4a0a69b", "fieldname": "u_committed_amount", "oldvalue": "100000", "newvalue": "125000"}, {"tablename": "u_vpm_purchase_order", "documentkey": "ac675d69017143103e48918ce4a0a6c7", "fieldname": "u_secondary_approver_notes", "oldvalue": "", "newvalue": "Approved - pending secondary review per policy"}, {"tablename": "u_vpm_purchase_order", "documentkey": "ac675d69017143103e48918ce4a0a6c7", "fieldname": "u_order_date", "oldvalue": "2025-05-28", "newvalue": "2026-06-30"}, {"tablename": "u_vpm_purchase_order", "documentkey": "ac675d69017143103e48918ce4a0a6c7", "fieldname": "u_currency", "oldvalue": "EUR", "newvalue": "USD"}, {"tablename": "u_vpm_contract", "documentkey": "ec675d69017143103e48918ce4a0a69b", "fieldname": "u_remaining_budget", "oldvalue": "400000", "newvalue": "375000"}, {"tablename": "u_vpm_purchase_order", "documentkey": "ac675d69017143103e48918ce4a0a6c7", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_vpm_purchase_order", "documentkey": "ac675d69017143103e48918ce4a0a6c7", "fieldname": "u_payment_terms", "oldvalue": "Net 60", "newvalue": "Net 30"}], "ewm_logs": [{"sys_id": "61779d69017143103e48918ce4a0a613", "u_br_name": "po_approved_set_terms_update_contract", "u_table_name": "u_vpm_contract", "u_field_name": "u_committed_amount", "u_old_value": "100000", "u_new_value": "125000", "u_error": "", "sys_created_on": "2026-06-30 11:15:11"}, {"sys_id": "6d779d69017143103e48918ce4a0a611", "u_br_name": "po_approved_set_terms_update_contract", "u_table_name": "u_vpm_purchase_order", "u_field_name": "u_currency", "u_old_value": "EUR", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 11:15:11"}, {"sys_id": "e1779d69017143103e48918ce4a0a610", "u_br_name": "po_approved_set_terms_update_contract", "u_table_name": "u_vpm_purchase_order", "u_field_name": "u_payment_terms", "u_old_value": "Net 60", "u_new_value": "Net 30", "u_error": "", "sys_created_on": "2026-06-30 11:15:11"}, {"sys_id": "e1779d69017143103e48918ce4a0a611", "u_br_name": "po_approved_set_terms_update_contract", "u_table_name": "u_vpm_purchase_order", "u_field_name": "u_order_date", "u_old_value": "2025-05-28", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 11:15:11"}, {"sys_id": "e5779d69017143103e48918ce4a0a612", "u_br_name": "po_approved_set_terms_update_contract", "u_table_name": "u_vpm_purchase_order", "u_field_name": "u_secondary_approver_notes", "u_old_value": "", "u_new_value": "Approved - pending secondary review per policy", "u_error": "", "sys_created_on": "2026-06-30 11:15:11"}, {"sys_id": "e9779d69017143103e48918ce4a0a613", "u_br_name": "po_approved_set_terms_update_contract", "u_table_name": "u_vpm_contract", "u_field_name": "u_remaining_budget", "u_old_value": "400000", "u_new_value": "375000", "u_error": "", "sys_created_on": "2026-06-30 11:15:11"}], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 1, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 7}"} {"tool_name": "update_vpm_purchase_order", "parameters": "{\"table_name\": \"u_vpm_purchase_order\", \"operation\": \"update\", \"fields\": {\"u_state\": \"3\", \"u_requires_secondary_approval\": \"false\"}}", "seed_data": "{\"u_number\": \"PO0007001\", \"u_shipping_address\": \"123 Corporate Blvd, Suite 400, New York, NY 10001\", \"u_closed_date\": \"\", \"u_expected_delivery_date\": \"2025-02-28\", \"u_secondary_approver_notes\": \"\", \"u_state\": \"3\", \"sys_mod_count\": \"1\", \"u_requires_secondary_approval\": \"false\", \"u_vendor\": \"9468956d017143103e48918ce4a0a64f\", \"sys_updated_on\": \"2026-06-30 11:19:33\", \"sys_tags\": \"\", \"sys_id\": \"6468956d017143103e48918ce4a0a67b\", \"sys_updated_by\": \"admin\", \"u_order_date\": \"2025-01-20\", \"u_cancellation_reason\": \"\", \"u_requisition\": \"2068956d017143103e48918ce4a0a678\", \"sys_created_on\": \"2026-06-30 11:19:13\", \"u_contract\": \"6068956d017143103e48918ce4a0a686\", \"u_currency\": \"USD\", \"u_payment_terms\": \"Net 30\", \"sys_created_by\": \"admin\", \"u_total_amount\": \"15000\"}", "supporting_data": "{\"vendor_category_main\": {\"u_name\": \"IT Services\", \"u_notes\": \"\", \"u_code\": \"ITSVC\", \"sys_mod_count\": \"0\", \"u_review_frequency_days\": \"90\", \"u_risk_level\": \"3\", \"sys_updated_on\": \"2026-06-30 11:19:12\", \"sys_tags\": \"\", \"u_requires_contract\": \"true\", \"sys_id\": \"5468956d017143103e48918ce4a0a65a\", \"u_description\": \"Information Technology Services Category\", \"sys_updated_by\": \"admin\", \"u_secondary_approval_threshold\": \"25000\", \"u_approval_threshold\": \"5000\", \"u_last_reviewed_date\": \"2024-06-01\", \"u_max_contract_duration_days\": \"365\", \"sys_created_on\": \"2026-06-30 11:19:12\", \"u_active\": \"true\", \"sys_created_by\": \"admin\"}, \"vendor_main\": {\"u_name\": \"Cascade Test Vendor Alpha\", \"u_country\": \"Engineering\", \"u_registration_date\": \"2024-01-15\", \"u_tax_id\": \"99-1234567\", \"u_contact_phone\": \"212-555-0100\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:19:33\", \"sys_tags\": \"\", \"u_vendor_code\": \"VND-ALPHA-001\", \"u_category\": \"5468956d017143103e48918ce4a0a65a\", \"sys_id\": \"9468956d017143103e48918ce4a0a64f\", \"u_contact_name\": \"Jane Doe\", \"u_qualification_status\": \"2\", \"sys_updated_by\": \"admin\", \"u_contact_email\": \"jane.doe@alphavendor.com\", \"u_disqualification_reason\": \"\", \"sys_created_on\": \"2026-06-30 11:19:12\", \"u_preferred_payment_method\": \"1\", \"sys_created_by\": \"admin\"}, \"budget_main\": {\"u_name\": \"Engineering Procurement Budget 2025\", \"u_department\": \"Engineering\", \"u_owner_name\": \"John Smith\", \"u_alert_threshold_pct\": \"75\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"500000\", \"sys_updated_on\": \"2026-06-30 11:19:12\", \"sys_tags\": \"\", \"u_budget_code\": \"BUD-2025-ENG\", \"u_fiscal_year\": \"2025\", \"u_last_updated\": \"2025-01-10 08:00:00\", \"u_remaining_amount\": \"440000\", \"sys_id\": \"1c68956d017143103e48918ce4a0a682\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:19:12\", \"u_committed_amount\": \"50000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_spent_amount\": \"10000\"}, \"requisition_main\": {\"u_department\": \"Engineering\", \"u_number\": \"REQ0001001\", \"u_required_by_date\": \"2025-03-01\", \"u_estimated_cost\": \"15000\", \"sys_mod_count\": \"0\", \"u_requested_by\": \"Alice Johnson\", \"sys_updated_on\": \"2026-06-30 11:19:13\", \"u_request_date\": \"2025-01-05\", \"sys_tags\": \"\", \"u_budget_code\": \"1c68956d017143103e48918ce4a0a682\", \"u_priority\": \"2\", \"sys_id\": \"2068956d017143103e48918ce4a0a678\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 11:19:13\", \"u_justification\": \"Server hardware refresh for Q1\", \"u_status\": \"3\", \"u_approved_date\": \"2025-01-08\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\"}, \"contract_main\": {\"u_termination_date\": \"\", \"u_remaining_budget\": \"200000\", \"sys_mod_count\": \"1\", \"u_vendor\": \"9468956d017143103e48918ce4a0a64f\", \"sys_updated_on\": \"2026-06-30 11:19:33\", \"u_contract_number\": \"CON-2025-0042\", \"sys_tags\": \"\", \"u_auto_renew\": \"true\", \"sys_id\": \"6068956d017143103e48918ce4a0a686\", \"u_description\": \"Contract activated with auto-renew on 2026-06-30 04:19:33\", \"u_spending_ceiling\": \"200000\", \"sys_updated_by\": \"admin\", \"u_end_date\": \"2025-12-31\", \"sys_created_on\": \"2026-06-30 11:19:13\", \"u_contract_type\": \"1\", \"u_start_date\": \"2025-01-01\", \"u_committed_amount\": \"25000\", \"u_status\": \"2\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_vpm_purchase_order\": {\"u_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}, \"u_state\": {\"type\": \"str\"}, \"u_order_date\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_total_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_requires_secondary_approval\": {\"type\": \"bool\"}, \"u_secondary_approver_notes\": {\"type\": \"str\"}, \"u_shipping_address\": {\"type\": \"str\"}, \"u_payment_terms\": {\"type\": \"str\"}, \"u_cancellation_reason\": {\"type\": \"str\"}, \"u_closed_date\": {\"type\": \"str\"}}, \"u_vpm_vendor\": {\"u_name\": {\"type\": \"str\"}, \"u_vendor_code\": {\"type\": \"str\"}, \"u_qualification_status\": {\"type\": \"str\"}, \"u_contact_name\": {\"type\": \"str\"}, \"u_contact_email\": {\"type\": \"str\"}, \"u_contact_phone\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_tax_id\": {\"type\": \"str\"}, \"u_preferred_payment_method\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_disqualification_reason\": {\"type\": \"str\"}, \"u_category\": {\"FK\": \"u_vpm_vendor_category\"}}, \"u_vpm_contract\": {\"u_contract_number\": {\"type\": \"str\"}, \"u_vendor\": {\"FK\": \"u_vpm_vendor\"}, \"u_status\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_spending_ceiling\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_remaining_budget\": {\"type\": \"decimal\"}, \"u_contract_type\": {\"type\": \"str\"}, \"u_auto_renew\": {\"type\": \"bool\"}, \"u_description\": {\"type\": \"str\"}, \"u_termination_date\": {\"type\": \"str\"}}, \"u_vpm_requisition\": {\"u_number\": {\"type\": \"str\"}, \"u_requested_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_request_date\": {\"type\": \"str\"}, \"u_required_by_date\": {\"type\": \"str\"}, \"u_estimated_cost\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_department\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_budget_code\": {\"FK\": \"u_vpm_budget\"}}, \"u_vpm_delivery_receipt\": {\"u_receipt_number\": {\"type\": \"str\"}, \"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_receipt_date\": {\"type\": \"str\"}, \"u_received_by\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_quantity_accepted\": {\"type\": \"decimal\"}, \"u_quantity_rejected\": {\"type\": \"decimal\"}, \"u_delivery_note_number\": {\"type\": \"str\"}, \"u_inspection_notes\": {\"type\": \"str\"}, \"u_discrepancy_flag\": {\"type\": \"bool\"}, \"u_po_line_item\": {\"FK\": \"u_vpm_po_line_item\"}}, \"u_vpm_po_line_item\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_line_number\": {\"type\": \"int\"}, \"u_item_description\": {\"type\": \"str\"}, \"u_quantity_ordered\": {\"type\": \"decimal\"}, \"u_unit_price\": {\"type\": \"decimal\"}, \"u_line_total\": {\"type\": \"decimal\"}, \"u_quantity_received\": {\"type\": \"decimal\"}, \"u_unit_of_measure\": {\"type\": \"str\"}, \"u_line_status\": {\"type\": \"str\"}, \"u_expected_delivery_date\": {\"type\": \"str\"}, \"u_catalog_item_ref\": {\"type\": \"str\"}, \"u_tax_rate\": {\"type\": \"decimal\"}}, \"u_vpm_approval_record\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_requested_date\": {\"type\": \"str\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_approval_level\": {\"type\": \"int\"}, \"u_requisition\": {\"FK\": \"u_vpm_requisition\"}}, \"u_vpm_vendor_category\": {\"u_name\": {\"type\": \"str\"}, \"u_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_approval_threshold\": {\"type\": \"decimal\"}, \"u_secondary_approval_threshold\": {\"type\": \"decimal\"}, \"u_active\": {\"type\": \"bool\"}, \"u_risk_level\": {\"type\": \"str\"}, \"u_requires_contract\": {\"type\": \"bool\"}, \"u_max_contract_duration_days\": {\"type\": \"int\"}, \"u_review_frequency_days\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}}, \"u_vpm_budget\": {\"u_budget_code\": {\"type\": \"str\"}, \"u_name\": {\"type\": \"str\"}, \"u_fiscal_year\": {\"type\": \"str\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_committed_amount\": {\"type\": \"decimal\"}, \"u_spent_amount\": {\"type\": \"decimal\"}, \"u_remaining_amount\": {\"type\": \"decimal\"}, \"u_department\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_owner_name\": {\"type\": \"str\"}, \"u_alert_threshold_pct\": {\"type\": \"decimal\"}, \"u_last_updated\": {\"type\": \"str\"}}, \"u_vpm_spend_transaction\": {\"u_purchase_order\": {\"FK\": \"u_vpm_purchase_order\"}, \"u_budget\": {\"FK\": \"u_vpm_budget\"}, \"u_transaction_date\": {\"type\": \"str\"}, \"u_transaction_type\": {\"type\": \"str\"}, \"u_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_reference_number\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_posted\": {\"type\": \"bool\"}, \"u_reversal_flag\": {\"type\": \"bool\"}, \"u_contract\": {\"FK\": \"u_vpm_contract\"}, \"u_fiscal_period\": {\"type\": \"str\"}}}", "business_rules": [{"name": "po_approved_commit_contract_spend", "fires_on_table": "u_vpm_purchase_order", "filter_condition": "u_stateCHANGESTO3^u_requires_secondary_approval=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var contractSysId = current.getValue('u_contract');\n if (!contractSysId) {\n _ewmLog('', '', '', '', 'No contract linked to PO ' + current.getValue('u_number'));\n return;\n }\n\n var poTotal = parseFloat(current.getValue('u_total_amount')) || 0;\n var poNumber = current.getValue('u_number') || '';\n\n var gr = new GlideRecord('u_vpm_contract');\n gr.addQuery('sys_id', contractSysId);\n gr.query();\n if (gr.next()) {\n var oldCommitted = gr.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + poTotal;\n gr.setValue('u_committed_amount', newCommitted.toString());\n _ewmLog('u_vpm_contract', 'u_committed_amount', oldCommitted, gr.getValue('u_committed_amount'), '');\n\n var oldRemaining = gr.getValue('u_remaining_budget');\n var ceiling = parseFloat(gr.getValue('u_spending_ceiling')) || 0;\n var newRemaining = ceiling - newCommitted;\n gr.setValue('u_remaining_budget', newRemaining.toString());\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, gr.getValue('u_remaining_budget'), '');\n\n var oldDesc = gr.getValue('u_description');\n var newDesc = 'Committed ' + poTotal + ' for PO ' + poNumber;\n gr.setValue('u_description', newDesc);\n _ewmLog('u_vpm_contract', 'u_description', oldDesc, gr.getValue('u_description'), '');\n\n var oldStatus = gr.getValue('u_status');\n gr.setValue('u_status', '2');\n _ewmLog('u_vpm_contract', 'u_status', oldStatus, gr.getValue('u_status'), '');\n\n var oldAutoRenew = gr.getValue('u_auto_renew');\n gr.setValue('u_auto_renew', 'true');\n _ewmLog('u_vpm_contract', 'u_auto_renew', oldAutoRenew, gr.getValue('u_auto_renew'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Contract not found for sys_id: ' + contractSysId);\n }\n\n})(current, previous);"}, {"name": "contract_activate_log_spend_vendor", "fires_on_table": "u_vpm_contract", "filter_condition": "u_statusCHANGESTO2^u_auto_renew=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var oldDesc = current.getValue('u_description');\n current.setValue('u_description', 'Contract activated with auto-renew on ' + new GlideDateTime().getDisplayValue());\n _ewmLog('u_vpm_contract', 'u_description', oldDesc, current.getValue('u_description'), '');\n\n var oldRemaining = current.getValue('u_remaining_budget');\n var ceiling = current.getValue('u_spending_ceiling') || '0';\n current.setValue('u_remaining_budget', ceiling);\n _ewmLog('u_vpm_contract', 'u_remaining_budget', oldRemaining, current.getValue('u_remaining_budget'), '');\n\n var st = new GlideRecord('u_vpm_spend_transaction');\n st.initialize();\n st.setValue('u_contract', current.getUniqueValue());\n _ewmLog('u_vpm_spend_transaction', 'u_contract', '', current.getUniqueValue(), '');\n st.setValue('u_transaction_type', '4');\n _ewmLog('u_vpm_spend_transaction', 'u_transaction_type', '', '4', '');\n st.setValue('u_amount', '0');\n _ewmLog('u_vpm_spend_transaction', 'u_amount', '', '0', '');\n st.setValue('u_description', 'Initial activation adjustment for contract ' + current.getValue('u_contract_number'));\n _ewmLog('u_vpm_spend_transaction', 'u_description', '', 'Initial activation adjustment for contract ' + current.getValue('u_contract_number'), '');\n st.setValue('u_posted', 'false');\n _ewmLog('u_vpm_spend_transaction', 'u_posted', '', 'false', '');\n try {\n var r1 = st.insert();\n if (!r1) { _ewmLog('','','','', 'GR insert failed: ' + st.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n var vendorRef = current.getValue('u_vendor');\n if (vendorRef) {\n var vGr = new GlideRecord('u_vpm_vendor');\n vGr.addQuery('sys_id', vendorRef);\n vGr.query();\n if (vGr.next()) {\n var oldPay = vGr.getValue('u_preferred_payment_method');\n vGr.setValue('u_preferred_payment_method', '1');\n _ewmLog('u_vpm_vendor', 'u_preferred_payment_method', oldPay, vGr.getValue('u_preferred_payment_method'), '');\n try {\n var r2 = vGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + vGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "spend_commit_update_budget_log_appr", "fires_on_table": "u_vpm_spend_transaction", "filter_condition": "u_transaction_type=4", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n var budgetRef = current.getValue('u_budget');\n if (budgetRef) {\n var grBudget = new GlideRecord('u_vpm_budget');\n grBudget.addQuery('sys_id', budgetRef);\n grBudget.query();\n if (grBudget.next()) {\n var txnAmount = parseFloat(current.getValue('u_amount')) || 0;\n\n var oldCommitted = grBudget.getValue('u_committed_amount');\n var newCommitted = (parseFloat(oldCommitted) || 0) + txnAmount;\n grBudget.setValue('u_committed_amount', newCommitted.toFixed(2));\n _ewmLog('u_vpm_budget', 'u_committed_amount', oldCommitted, grBudget.getValue('u_committed_amount'), '');\n\n var oldRemaining = grBudget.getValue('u_remaining_amount');\n var newRemaining = (parseFloat(oldRemaining) || 0) - txnAmount;\n grBudget.setValue('u_remaining_amount', newRemaining.toFixed(2));\n _ewmLog('u_vpm_budget', 'u_remaining_amount', oldRemaining, grBudget.getValue('u_remaining_amount'), '');\n\n try {\n var r1 = grBudget.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n var poRef = current.getValue('u_purchase_order');\n var grAppr = new GlideRecord('u_vpm_approval_record');\n grAppr.initialize();\n\n grAppr.setValue('u_purchase_order', poRef || '');\n _ewmLog('u_vpm_approval_record', 'u_purchase_order', '', poRef || '', '');\n\n grAppr.setValue('u_approval_type', '1');\n _ewmLog('u_vpm_approval_record', 'u_approval_type', '', '1', '');\n\n grAppr.setValue('u_decision', '1');\n _ewmLog('u_vpm_approval_record', 'u_decision', '', '1', '');\n\n grAppr.setValue('u_comments', 'Auto-created from spend commitment ' + current.getValue('u_reference_number'));\n _ewmLog('u_vpm_approval_record', 'u_comments', '', 'Auto-created from spend commitment ' + current.getValue('u_reference_number'), '');\n\n try {\n var r2 = grAppr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "set_secondary_approval_defaults", "fires_on_table": "u_vpm_approval_record", "filter_condition": "u_approval_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n var oldEscalated = current.getValue('u_escalated');\n current.setValue('u_escalated', 'true');\n _ewmLog('u_vpm_approval_record', 'u_escalated', oldEscalated, current.getValue('u_escalated'), '');\n\n var oldLevel = current.getValue('u_approval_level');\n current.setValue('u_approval_level', '2');\n _ewmLog('u_vpm_approval_record', 'u_approval_level', oldLevel, current.getValue('u_approval_level'), '');\n\n var oldDueDate = current.getValue('u_due_date');\n current.setValue('u_due_date', '2025-12-31');\n _ewmLog('u_vpm_approval_record', 'u_due_date', oldDueDate, current.getValue('u_due_date'), '');\n\n var poRef = current.getValue('u_purchase_order');\n if (poRef) {\n var poGr = new GlideRecord('u_vpm_purchase_order');\n if (poGr.get(poRef)) {\n var reqRef = poGr.getValue('u_requisition');\n if (reqRef) {\n var reqGr = new GlideRecord('u_vpm_requisition');\n reqGr.addQuery('sys_id', reqRef);\n reqGr.query();\n while (reqGr.next()) {\n var oldStatus = reqGr.getValue('u_status');\n reqGr.setValue('u_status', '5');\n _ewmLog('u_vpm_requisition', 'u_status', oldStatus, reqGr.getValue('u_status'), '');\n try {\n var r = reqGr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + reqGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "req_update_sync_vendor_budget", "fires_on_table": "u_vpm_requisition", "filter_condition": "u_statusCHANGESTO5", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var oldPriority = current.getValue('u_priority');\n current.setValue('u_priority', '3');\n _ewmLog('u_vpm_requisition', 'u_priority', oldPriority, current.getValue('u_priority'), '');\n\n var oldJustification = current.getValue('u_justification');\n current.setValue('u_justification', 'Converted to PO - auto-escalated priority');\n _ewmLog('u_vpm_requisition', 'u_justification', oldJustification, current.getValue('u_justification'), '');\n\n var budgetRef = current.getValue('u_budget_code');\n if (budgetRef) {\n var grBudget = new GlideRecord('u_vpm_budget');\n grBudget.addQuery('sys_id', budgetRef);\n grBudget.query();\n if (grBudget.next()) {\n var oldStatus = grBudget.getValue('u_status');\n grBudget.setValue('u_status', '1');\n _ewmLog('u_vpm_budget', 'u_status', oldStatus, grBudget.getValue('u_status'), '');\n\n var oldLastUpdated = grBudget.getValue('u_last_updated');\n var nowStr = new GlideDateTime().getDisplayValue();\n grBudget.setValue('u_last_updated', nowStr);\n _ewmLog('u_vpm_budget', 'u_last_updated', oldLastUpdated, grBudget.getValue('u_last_updated'), '');\n\n try {\n var r1 = grBudget.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grBudget.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n var dept = current.getValue('u_department');\n if (dept) {\n var grVendor = new GlideRecord('u_vpm_vendor');\n grVendor.addQuery('u_country', dept);\n grVendor.query();\n while (grVendor.next()) {\n var oldPhone = grVendor.getValue('u_contact_phone');\n grVendor.setValue('u_contact_phone', '000-000-0000');\n _ewmLog('u_vpm_vendor', 'u_contact_phone', oldPhone, grVendor.getValue('u_contact_phone'), '');\n\n try {\n var r2 = grVendor.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grVendor.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "budget_active_cascade_vendor_category", "fires_on_table": "u_vpm_budget", "filter_condition": "u_status=1", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update a qualified vendor's contact details for high-priority procurement handling\n var vendorGr = new GlideRecord('u_vpm_vendor');\n vendorGr.addQuery('u_qualification_status', '2');\n vendorGr.setLimit(1);\n vendorGr.query();\n if (vendorGr.next()) {\n var oldContact = vendorGr.getValue('u_contact_name');\n vendorGr.setValue('u_contact_name', 'High Priority Procurement Contact');\n _ewmLog('u_vpm_vendor', 'u_contact_name', oldContact, vendorGr.getValue('u_contact_name'), '');\n var oldPhone = vendorGr.getValue('u_contact_phone');\n vendorGr.setValue('u_contact_phone', '555-0199');\n _ewmLog('u_vpm_vendor', 'u_contact_phone', oldPhone, vendorGr.getValue('u_contact_phone'), '');\n try {\n var r1 = vendorGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + vendorGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Confirm the current budget status remains Active and update owner_name\n var budgetGr = new GlideRecord('u_vpm_budget');\n budgetGr.addQuery('sys_id', current.getUniqueValue());\n budgetGr.query();\n if (budgetGr.next()) {\n var oldOwner = budgetGr.getValue('u_owner_name');\n budgetGr.setValue('u_owner_name', 'Procurement Office - Reviewed');\n _ewmLog('u_vpm_budget', 'u_owner_name', oldOwner, budgetGr.getValue('u_owner_name'), '');\n try {\n var r2 = budgetGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + budgetGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n // 3. Update vendor category risk level for active budget review\n var catGr = new GlideRecord('u_vpm_vendor_category');\n catGr.addQuery('u_active', 'true');\n catGr.addQuery('u_risk_level', '3');\n catGr.setLimit(1);\n catGr.query();\n if (catGr.next()) {\n var oldNotes = catGr.getValue('u_notes');\n catGr.setValue('u_notes', 'Reviewed due to high-priority requisition approval');\n _ewmLog('u_vpm_vendor_category', 'u_notes', oldNotes, catGr.getValue('u_notes'), '');\n var oldReview = catGr.getValue('u_last_reviewed_date');\n var today = new GlideDateTime().getDate().toString();\n catGr.setValue('u_last_reviewed_date', today);\n _ewmLog('u_vpm_vendor_category', 'u_last_reviewed_date', oldReview, catGr.getValue('u_last_reviewed_date'), '');\n try {\n var r3 = catGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + catGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n\n})(current, previous);"}, {"name": "cat_review_update_vendor_budget_dr", "fires_on_table": "u_vpm_vendor_category", "filter_condition": "u_notesISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update vendors in this category: set preferred_payment_method to Bank Transfer and country to US\n var vGr = new GlideRecord('u_vpm_vendor');\n vGr.addQuery('u_category', current.getUniqueValue());\n vGr.query();\n while (vGr.next()) {\n var oldPay = vGr.getValue('u_preferred_payment_method');\n vGr.setValue('u_preferred_payment_method', '1');\n _ewmLog('u_vpm_vendor', 'u_preferred_payment_method', oldPay, vGr.getValue('u_preferred_payment_method'), '');\n\n var oldCountry = vGr.getValue('u_country');\n vGr.setValue('u_country', 'US');\n _ewmLog('u_vpm_vendor', 'u_country', oldCountry, vGr.getValue('u_country'), '');\n\n try {\n var r1 = vGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed on u_vpm_vendor: ' + vGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update budgets: set alert_threshold_pct and owner_name based on category review\n var bGr = new GlideRecord('u_vpm_budget');\n bGr.addQuery('u_status', '1');\n bGr.setLimit(10);\n bGr.query();\n while (bGr.next()) {\n var oldThresh = bGr.getValue('u_alert_threshold_pct');\n bGr.setValue('u_alert_threshold_pct', '80');\n _ewmLog('u_vpm_budget', 'u_alert_threshold_pct', oldThresh, bGr.getValue('u_alert_threshold_pct'), '');\n\n var oldOwner = bGr.getValue('u_owner_name');\n bGr.setValue('u_owner_name', 'Procurement Office');\n _ewmLog('u_vpm_budget', 'u_owner_name', oldOwner, bGr.getValue('u_owner_name'), '');\n\n try {\n var r2 = bGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed on u_vpm_budget: ' + bGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Insert a delivery receipt as a placeholder audit record\n var drGr = new GlideRecord('u_vpm_delivery_receipt');\n drGr.initialize();\n drGr.setValue('u_received_by', 'Category Review Auto');\n _ewmLog('u_vpm_delivery_receipt', 'u_received_by', '', 'Category Review Auto', '');\n\n drGr.setValue('u_status', '1');\n _ewmLog('u_vpm_delivery_receipt', 'u_status', '', '1', '');\n\n try {\n var r3 = drGr.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed on u_vpm_delivery_receipt: ' + drGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_vpm_contract", "documentkey": "6068956d017143103e48918ce4a0a686", "fieldname": "u_description", "oldvalue": "Annual IT services agreement with Alpha Vendor", "newvalue": "Contract activated with auto-renew on 2026-06-30 04:19:33"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "6178596d017143103e48918ce4a0a637", "fieldname": "u_posted", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_vendor", "documentkey": "9468956d017143103e48918ce4a0a64f", "fieldname": "u_preferred_payment_method", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "6178596d017143103e48918ce4a0a637", "fieldname": "u_description", "oldvalue": "", "newvalue": "Initial activation adjustment for contract CON-2025-0042"}, {"tablename": "u_vpm_approval_record", "documentkey": "a578596d017143103e48918ce4a0a63a", "fieldname": "u_due_date", "oldvalue": "", "newvalue": "2025-12-31"}, {"tablename": "u_vpm_approval_record", "documentkey": "a578596d017143103e48918ce4a0a63a", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-created from spend commitment null"}, {"tablename": "u_vpm_contract", "documentkey": "6068956d017143103e48918ce4a0a686", "fieldname": "u_status", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "6178596d017143103e48918ce4a0a637", "fieldname": "u_transaction_type", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_vpm_purchase_order", "documentkey": "6468956d017143103e48918ce4a0a67b", "fieldname": "u_state", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "6178596d017143103e48918ce4a0a637", "fieldname": "u_contract", "oldvalue": "", "newvalue": "6068956d017143103e48918ce4a0a686"}, {"tablename": "u_vpm_approval_record", "documentkey": "a578596d017143103e48918ce4a0a63a", "fieldname": "u_approval_level", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_vpm_approval_record", "documentkey": "a578596d017143103e48918ce4a0a63a", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_contract", "documentkey": "6068956d017143103e48918ce4a0a686", "fieldname": "u_committed_amount", "oldvalue": "10000", "newvalue": "25000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "6178596d017143103e48918ce4a0a637", "fieldname": "u_reversal_flag", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "6178596d017143103e48918ce4a0a637", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_vpm_approval_record", "documentkey": "a578596d017143103e48918ce4a0a63a", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_contract", "documentkey": "6068956d017143103e48918ce4a0a686", "fieldname": "u_remaining_budget", "oldvalue": "190000", "newvalue": "200000"}, {"tablename": "u_vpm_spend_transaction", "documentkey": "6178596d017143103e48918ce4a0a637", "fieldname": "u_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_vpm_approval_record", "documentkey": "a578596d017143103e48918ce4a0a63a", "fieldname": "u_approval_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_vpm_contract", "documentkey": "6068956d017143103e48918ce4a0a686", "fieldname": "u_auto_renew", "oldvalue": "0", "newvalue": "1"}], "ewm_logs": [{"sys_id": "2178596d017143103e48918ce4a0a632", "u_br_name": "po_approved_commit_contract_spend", "u_table_name": "u_vpm_contract", "u_field_name": "u_auto_renew", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "2178596d017143103e48918ce4a0a633", "u_br_name": "contract_activate_log_spend_vendor", "u_table_name": "u_vpm_contract", "u_field_name": "u_description", "u_old_value": "Committed 15000 for PO PO0007001", "u_new_value": "Contract activated with auto-renew on 2026-06-30 04:19:33", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "2578596d017143103e48918ce4a0a634", "u_br_name": "contract_activate_log_spend_vendor", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_contract", "u_old_value": "", "u_new_value": "6068956d017143103e48918ce4a0a686", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "2578596d017143103e48918ce4a0a639", "u_br_name": "spend_commit_update_budget_log_appr", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "2578596d017143103e48918ce4a0a63b", "u_br_name": "set_secondary_approval_defaults", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approval_level", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "2978596d017143103e48918ce4a0a636", "u_br_name": "contract_activate_log_spend_vendor", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_posted", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "2d78596d017143103e48918ce4a0a630", "u_br_name": "po_approved_commit_contract_spend", "u_table_name": "u_vpm_contract", "u_field_name": "u_description", "u_old_value": "Annual IT services agreement with Alpha Vendor", "u_new_value": "Committed 15000 for PO PO0007001", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "6d78596d017143103e48918ce4a0a634", "u_br_name": "contract_activate_log_spend_vendor", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_transaction_type", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "6d78596d017143103e48918ce4a0a639", "u_br_name": "spend_commit_update_budget_log_appr", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Auto-created from spend commitment null", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "a178596d017143103e48918ce4a0a630", "u_br_name": "po_approved_commit_contract_spend", "u_table_name": "u_vpm_contract", "u_field_name": "u_remaining_budget", "u_old_value": "190000", "u_new_value": "175000", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "a578596d017143103e48918ce4a0a631", "u_br_name": "po_approved_commit_contract_spend", "u_table_name": "u_vpm_contract", "u_field_name": "u_status", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "a578596d017143103e48918ce4a0a635", "u_br_name": "contract_activate_log_spend_vendor", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_amount", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "a578596d017143103e48918ce4a0a63d", "u_br_name": "set_secondary_approval_defaults", "u_table_name": "u_vpm_vendor", "u_field_name": "u_preferred_payment_method", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "a978596d017143103e48918ce4a0a633", "u_br_name": "contract_activate_log_spend_vendor", "u_table_name": "u_vpm_contract", "u_field_name": "u_remaining_budget", "u_old_value": "175000", "u_new_value": "200000", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "a978596d017143103e48918ce4a0a63a", "u_br_name": "set_secondary_approval_defaults", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_escalated", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "ad78596d017143103e48918ce4a0a63b", "u_br_name": "set_secondary_approval_defaults", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_due_date", "u_old_value": "", "u_new_value": "2025-12-31", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "e178596d017143103e48918ce4a0a62f", "u_br_name": "po_approved_commit_contract_spend", "u_table_name": "u_vpm_contract", "u_field_name": "u_committed_amount", "u_old_value": "10000", "u_new_value": "25000", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "e178596d017143103e48918ce4a0a638", "u_br_name": "spend_commit_update_budget_log_appr", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_purchase_order", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "e978596d017143103e48918ce4a0a638", "u_br_name": "spend_commit_update_budget_log_appr", "u_table_name": "u_vpm_approval_record", "u_field_name": "u_approval_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}, {"sys_id": "ed78596d017143103e48918ce4a0a635", "u_br_name": "contract_activate_log_spend_vendor", "u_table_name": "u_vpm_spend_transaction", "u_field_name": "u_description", "u_old_value": "", "u_new_value": "Initial activation adjustment for contract CON-2025-0042", "u_error": "", "sys_created_on": "2026-06-30 11:19:33"}], "metadata": "{\"domain\": \"vendor_procurement\", \"primary_table\": \"u_vpm_purchase_order\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 4, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 20}"} {"tool_name": "update_wcm_warranty_claim", "parameters": "{\"table_name\": \"u_wcm_warranty_claim\", \"operation\": \"update\", \"fields\": {\"u_claim_status\": \"4\", \"u_claim_type\": \"1\"}}", "seed_data": "{\"u_claim_type\": \"1\", \"u_number\": \"\", \"u_product_registration\": \"3353592d013143103e48918ce4a0a6df\", \"u_resolution_type\": \"\", \"u_submission_date\": \"2025-07-01\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:57:40\", \"u_internal_notes\": \"Customer reported intermittent overheating\", \"u_is_escalated\": \"false\", \"sys_tags\": \"\", \"u_resolution_date\": \"\", \"u_warranty_policy\": \"3353592d013143103e48918ce4a0a6fd\", \"u_failure_date\": \"2025-06-28\", \"sys_id\": \"4463992d013143103e48918ce4a0a600\", \"u_claim_status\": \"4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:57:20\", \"u_claim_amount_requested\": \"275\", \"sys_created_by\": \"admin\", \"u_pending_response_since\": \"\", \"u_defect_description\": \"Unit overheats during normal operation after 30 minutes of use\"}", "supporting_data": "{\"customer_main\": {\"u_preferred_contact_method\": \"1\", \"u_country\": \"US\", \"u_registration_date\": \"2023-06-15\", \"u_city\": \"Warranty Service Center\", \"u_email\": \"jordan.mitchell@example.com\", \"sys_mod_count\": \"1\", \"u_account_status\": \"1\", \"u_customer_tier\": \"3\", \"sys_updated_on\": \"2026-06-30 10:57:41\", \"sys_tags\": \"\", \"sys_id\": \"bb53592d013143103e48918ce4a0a6db\", \"sys_updated_by\": \"admin\", \"u_lifetime_claim_count\": \"3\", \"u_address_line1\": \"742 Evergreen Terrace\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 10:57:20\", \"sys_created_by\": \"admin\", \"u_full_name\": \"Jordan Mitchell\"}, \"warranty_policy_main\": {\"u_coverage_type\": \"2\", \"u_max_claims_allowed\": \"5\", \"u_effective_date\": \"2023-01-01\", \"u_max_reimbursement_amount\": \"500\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:57:20\", \"u_policy_code\": \"WP-STD-2024\", \"sys_tags\": \"\", \"u_coverage_months\": \"24\", \"u_policy_name\": \"Standard 24-Month Coverage\", \"sys_id\": \"3353592d013143103e48918ce4a0a6fd\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:57:20\", \"u_covers_labor\": \"true\", \"u_policy_status\": \"2\", \"u_expiry_date\": \"2026-12-31\", \"u_covers_parts\": \"true\", \"sys_created_by\": \"admin\"}, \"product_reg_main\": {\"u_claims_used\": \"1\", \"u_product\": \"\", \"u_registration_number\": \"REG-20240801-001\", \"u_retailer_name\": \"TechMart Electronics\", \"u_purchase_date\": \"2024-01-10\", \"u_warranty_start_date\": \"2024-01-10\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:57:41\", \"u_proof_of_purchase_ref\": \"CLAIM-null\", \"u_registration_channel\": \"1\", \"sys_tags\": \"\", \"u_warranty_policy\": \"3353592d013143103e48918ce4a0a6fd\", \"sys_id\": \"3353592d013143103e48918ce4a0a6df\", \"sys_updated_by\": \"admin\", \"u_warranty_end_date\": \"2026-01-10\", \"sys_created_on\": \"2026-06-30 10:57:20\", \"u_registration_status\": \"1\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-88432-XQ\", \"u_customer\": \"bb53592d013143103e48918ce4a0a6db\", \"u_purchase_price\": \"349.99\"}}", "schema": "{\"u_wcm_warranty_claim\": {\"u_number\": {\"type\": \"str\"}, \"u_product_registration\": {\"FK\": \"u_wcm_product_registration\"}, \"u_warranty_policy\": {\"FK\": \"u_wcm_warranty_policy\"}, \"u_claim_status\": {\"type\": \"str\"}, \"u_claim_type\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_defect_description\": {\"type\": \"str\"}, \"u_failure_date\": {\"type\": \"str\"}, \"u_resolution_type\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_pending_response_since\": {\"type\": \"str\"}, \"u_claim_amount_requested\": {\"type\": \"decimal\"}, \"u_internal_notes\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}}, \"u_wcm_customer\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_address_line1\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_customer_tier\": {\"type\": \"str\"}, \"u_account_status\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_preferred_contact_method\": {\"type\": \"str\"}, \"u_lifetime_claim_count\": {\"type\": \"int\"}}, \"u_wcm_product\": {\"u_product_name\": {\"type\": \"str\"}, \"u_product_category\": {\"FK\": \"u_wcm_product_category\"}, \"u_sku\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_base_price\": {\"type\": \"decimal\"}, \"u_product_status\": {\"type\": \"str\"}, \"u_launch_date\": {\"type\": \"str\"}, \"u_discontinue_date\": {\"type\": \"str\"}, \"u_max_claims_per_policy\": {\"type\": \"int\"}, \"u_is_serialized\": {\"type\": \"bool\"}, \"u_product_description\": {\"type\": \"str\"}}, \"u_wcm_product_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_wcm_product_category\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_default_warranty_months\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_requires_serial_number\": {\"type\": \"bool\"}, \"u_claim_processing_sla_days\": {\"type\": \"int\"}, \"u_max_reimbursement_pct\": {\"type\": \"decimal\"}, \"u_sort_order\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_wcm_warranty_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_policy_code\": {\"type\": \"str\"}, \"u_coverage_months\": {\"type\": \"int\"}, \"u_max_claims_allowed\": {\"type\": \"int\"}, \"u_coverage_type\": {\"type\": \"str\"}, \"u_max_reimbursement_amount\": {\"type\": \"decimal\"}, \"u_policy_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_covers_labor\": {\"type\": \"bool\"}, \"u_covers_parts\": {\"type\": \"bool\"}}, \"u_wcm_product_registration\": {\"u_registration_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_wcm_customer\"}, \"u_product\": {\"FK\": \"u_wcm_product\"}, \"u_warranty_policy\": {\"FK\": \"u_wcm_warranty_policy\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_warranty_start_date\": {\"type\": \"str\"}, \"u_warranty_end_date\": {\"type\": \"str\"}, \"u_registration_status\": {\"type\": \"str\"}, \"u_purchase_price\": {\"type\": \"decimal\"}, \"u_claims_used\": {\"type\": \"int\"}, \"u_retailer_name\": {\"type\": \"str\"}, \"u_proof_of_purchase_ref\": {\"type\": \"str\"}, \"u_registration_channel\": {\"type\": \"str\"}}, \"u_wcm_claim_investigation\": {\"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_investigation_status\": {\"type\": \"str\"}, \"u_assigned_investigator\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_defect_confirmed\": {\"type\": \"bool\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_recommendation\": {\"type\": \"str\"}, \"u_investigation_notes\": {\"type\": \"str\"}, \"u_customer_at_fault\": {\"type\": \"bool\"}}, \"u_wcm_service_order\": {\"u_order_number\": {\"type\": \"str\"}, \"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_service_technician\": {\"FK\": \"u_wcm_service_technician\"}, \"u_order_status\": {\"type\": \"str\"}, \"u_service_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_labor_hours\": {\"type\": \"decimal\"}, \"u_parts_cost\": {\"type\": \"decimal\"}, \"u_service_location\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_customer_signature_obtained\": {\"type\": \"bool\"}, \"u_total_cost\": {\"type\": \"decimal\"}}, \"u_wcm_service_technician\": {\"u_full_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_orders_completed\": {\"type\": \"int\"}, \"u_avg_satisfaction_score\": {\"type\": \"decimal\"}}, \"u_wcm_reimbursement\": {\"u_reimbursement_number\": {\"type\": \"str\"}, \"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_reimbursement_status\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_paid_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_transaction_reference\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approve_repair_update_registration", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_statusCHANGESTO4^u_claim_type=1", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n var regSysId = current.getValue('u_product_registration');\n if (!regSysId) {\n _ewmLog('', '', '', '', 'No product registration linked to claim');\n return;\n }\n\n var gr = new GlideRecord('u_wcm_product_registration');\n gr.addQuery('sys_id', regSysId);\n gr.query();\n if (gr.next()) {\n var oldClaimsUsed = gr.getValue('u_claims_used');\n var newClaimsUsed = (parseInt(oldClaimsUsed, 10) || 0) + 1;\n gr.setValue('u_claims_used', newClaimsUsed);\n _ewmLog('u_wcm_product_registration', 'u_claims_used', oldClaimsUsed, String(newClaimsUsed), '');\n\n var oldRegStatus = gr.getValue('u_registration_status');\n gr.setValue('u_registration_status', '1');\n _ewmLog('u_wcm_product_registration', 'u_registration_status', oldRegStatus, '1', '');\n\n var oldRetailer = gr.getValue('u_retailer_name');\n gr.setValue('u_retailer_name', oldRetailer || 'Original Retailer');\n _ewmLog('u_wcm_product_registration', 'u_retailer_name', oldRetailer, gr.getValue('u_retailer_name'), '');\n\n var oldChannel = gr.getValue('u_registration_channel');\n gr.setValue('u_registration_channel', '1');\n _ewmLog('u_wcm_product_registration', 'u_registration_channel', oldChannel, '1', '');\n\n var oldProof = gr.getValue('u_proof_of_purchase_ref');\n gr.setValue('u_proof_of_purchase_ref', 'CLAIM-' + current.getValue('u_number'));\n _ewmLog('u_wcm_product_registration', 'u_proof_of_purchase_ref', oldProof, 'CLAIM-' + current.getValue('u_number'), '');\n\n var oldSerial = gr.getValue('u_serial_number');\n gr.setValue('u_serial_number', oldSerial || 'VERIFIED');\n _ewmLog('u_wcm_product_registration', 'u_serial_number', oldSerial, gr.getValue('u_serial_number'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Product registration record not found for sys_id: ' + regSysId);\n }\n\n})(current, previous);"}, {"name": "reg_update_sync_customer_profile", "fires_on_table": "u_wcm_product_registration", "filter_condition": "u_registration_status=1^u_registration_channelISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var custRef = current.getValue('u_customer');\n if (!custRef) {\n _ewmLog('', '', '', '', 'No customer reference on product registration');\n return;\n }\n\n var gr = new GlideRecord('u_wcm_customer');\n gr.addQuery('sys_id', custRef);\n gr.query();\n if (gr.next()) {\n var oldTier = gr.getValue('u_customer_tier');\n gr.setValue('u_customer_tier', '3');\n _ewmLog('u_wcm_customer', 'u_customer_tier', oldTier, gr.getValue('u_customer_tier'), '');\n\n var oldStatus = gr.getValue('u_account_status');\n gr.setValue('u_account_status', '1');\n _ewmLog('u_wcm_customer', 'u_account_status', oldStatus, gr.getValue('u_account_status'), '');\n\n var oldContact = gr.getValue('u_preferred_contact_method');\n gr.setValue('u_preferred_contact_method', '1');\n _ewmLog('u_wcm_customer', 'u_preferred_contact_method', oldContact, gr.getValue('u_preferred_contact_method'), '');\n\n var oldCity = gr.getValue('u_city');\n gr.setValue('u_city', 'Warranty Service Center');\n _ewmLog('u_wcm_customer', 'u_city', oldCity, gr.getValue('u_city'), '');\n\n var oldCountry = gr.getValue('u_country');\n gr.setValue('u_country', 'US');\n _ewmLog('u_wcm_customer', 'u_country', oldCountry, gr.getValue('u_country'), '');\n\n var oldCount = gr.getValue('u_lifetime_claim_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n gr.setValue('u_lifetime_claim_count', newCount);\n _ewmLog('u_wcm_customer', 'u_lifetime_claim_count', oldCount, gr.getValue('u_lifetime_claim_count'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n } else {\n _ewmLog('', '', '', '', 'Customer record not found for sys_id: ' + custRef);\n }\n\n})(current, previous);"}, {"name": "cust_gold_tier_create_claim_and_inv", "fires_on_table": "u_wcm_customer", "filter_condition": "u_customer_tier=3", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Insert a new warranty claim for the Gold-tier customer\n var grClaim = new GlideRecord('u_wcm_warranty_claim');\n grClaim.initialize();\n grClaim.setValue('u_claim_status', '4');\n _ewmLog('u_wcm_warranty_claim', 'u_claim_status', '', '4', '');\n grClaim.setValue('u_claim_type', '3');\n _ewmLog('u_wcm_warranty_claim', 'u_claim_type', '', '3', '');\n grClaim.setValue('u_is_escalated', 'false');\n _ewmLog('u_wcm_warranty_claim', 'u_is_escalated', '', 'false', '');\n grClaim.setValue('u_internal_notes', 'Auto-generated claim for Gold tier customer ' + current.getValue('u_full_name'));\n _ewmLog('u_wcm_warranty_claim', 'u_internal_notes', '', 'Auto-generated claim for Gold tier customer ' + current.getValue('u_full_name'), '');\n try {\n var claimSysId = grClaim.insert();\n if (!claimSysId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_wcm_warranty_claim: ' + grClaim.getLastErrorMessage());\n } else {\n // Insert a claim investigation linked to the new claim\n var grInv = new GlideRecord('u_wcm_claim_investigation');\n grInv.initialize();\n grInv.setValue('u_warranty_claim', claimSysId);\n _ewmLog('u_wcm_claim_investigation', 'u_warranty_claim', '', claimSysId, '');\n grInv.setValue('u_investigation_status', '1');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_status', '', '1', '');\n try {\n var invSysId = grInv.insert();\n if (!invSysId) {\n _ewmLog('', '', '', '', 'GR insert failed on u_wcm_claim_investigation: ' + grInv.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "claim_insert_create_svc_reimburse", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_status=4^u_claim_type=3^u_is_escalated=false", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // After-insert on u_wcm_warranty_claim: when an approved reimbursement claim is inserted\n // that is not escalated, create a service order and a reimbursement record.\n\n // --- Insert Service Order ---\n var so = new GlideRecord('u_wcm_service_order');\n so.initialize();\n so.setValue('u_warranty_claim', current.getUniqueValue());\n _ewmLog('u_wcm_service_order', 'u_warranty_claim', '', current.getUniqueValue(), '');\n\n so.setValue('u_order_status', '1');\n _ewmLog('u_wcm_service_order', 'u_order_status', '', '1', '');\n\n so.setValue('u_service_type', '1');\n _ewmLog('u_wcm_service_order', 'u_service_type', '', '1', '');\n\n so.setValue('u_service_location', 'Customer Address');\n _ewmLog('u_wcm_service_order', 'u_service_location', '', 'Customer Address', '');\n\n try {\n var soResult = so.insert();\n if (!soResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_wcm_service_order: ' + so.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // --- Insert Reimbursement ---\n var rb = new GlideRecord('u_wcm_reimbursement');\n rb.initialize();\n rb.setValue('u_warranty_claim', current.getUniqueValue());\n _ewmLog('u_wcm_reimbursement', 'u_warranty_claim', '', current.getUniqueValue(), '');\n\n rb.setValue('u_reimbursement_status', '1');\n _ewmLog('u_wcm_reimbursement', 'u_reimbursement_status', '', '1', '');\n\n rb.setValue('u_payment_method', '4');\n _ewmLog('u_wcm_reimbursement', 'u_payment_method', '', '4', '');\n\n rb.setValue('u_approved_amount', current.getValue('u_claim_amount_requested') || '0');\n _ewmLog('u_wcm_reimbursement', 'u_approved_amount', '', current.getValue('u_claim_amount_requested') || '0', '');\n\n rb.setValue('u_currency', 'USD');\n _ewmLog('u_wcm_reimbursement', 'u_currency', '', 'USD', '');\n\n rb.setValue('u_approved_by', 'System Auto-Approval');\n _ewmLog('u_wcm_reimbursement', 'u_approved_by', '', 'System Auto-Approval', '');\n\n try {\n var rbResult = rb.insert();\n if (!rbResult) {\n _ewmLog('', '', '', '', 'GR insert failed on u_wcm_reimbursement: ' + rb.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "init_onsite_svc_order_defaults", "fires_on_table": "u_wcm_service_order", "filter_condition": "u_service_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set defaults on the incoming service order (before insert on u_wcm_service_order)\n var oldStatus = current.getValue('u_order_status');\n current.setValue('u_order_status', '1');\n _ewmLog('u_wcm_service_order', 'u_order_status', oldStatus, current.getValue('u_order_status'), '');\n\n var oldLocation = current.getValue('u_service_location');\n current.setValue('u_service_location', 'Customer Premises');\n _ewmLog('u_wcm_service_order', 'u_service_location', oldLocation, current.getValue('u_service_location'), '');\n\n // 2. Create a claim investigation record linked to the same warranty claim\n var claimRef = current.getValue('u_warranty_claim');\n var grInv = new GlideRecord('u_wcm_claim_investigation');\n grInv.initialize();\n grInv.setValue('u_warranty_claim', claimRef);\n _ewmLog('u_wcm_claim_investigation', 'u_warranty_claim', '', claimRef, '');\n grInv.setValue('u_investigation_status', '2');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_status', '', '2', '');\n grInv.setValue('u_assigned_investigator', 'Field Inspector Team');\n _ewmLog('u_wcm_claim_investigation', 'u_assigned_investigator', '', 'Field Inspector Team', '');\n try {\n var rInv = grInv.insert();\n if (!rInv) { _ewmLog('','','','', 'GR insert failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 3. Update the warranty policy referenced by the claim to reflect active usage\n var grClaim = new GlideRecord('u_wcm_warranty_claim');\n if (claimRef && grClaim.get(claimRef)) {\n var policyRef = grClaim.getValue('u_warranty_policy');\n if (policyRef) {\n var grPol = new GlideRecord('u_wcm_warranty_policy');\n grPol.addQuery('sys_id', policyRef);\n grPol.query();\n if (grPol.next()) {\n var oldPolStatus = grPol.getValue('u_policy_status');\n grPol.setValue('u_policy_status', '1');\n _ewmLog('u_wcm_warranty_policy', 'u_policy_status', oldPolStatus, grPol.getValue('u_policy_status'), '');\n try {\n var rPol = grPol.update();\n if (!rPol) { _ewmLog('','','','', 'GR update failed: ' + grPol.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_wcm_warranty_claim", "documentkey": "4463992d013143103e48918ce4a0a600", "fieldname": "u_claim_status", "oldvalue": "2", "newvalue": "4"}, {"tablename": "u_wcm_reimbursement", "documentkey": "cd731d2d013143103e48918ce4a0a6f5", "fieldname": "u_approved_by", "oldvalue": "", "newvalue": "System Auto-Approval"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "41731d2d013143103e48918ce4a0a6f8", "fieldname": "u_defect_confirmed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_customer", "documentkey": "bb53592d013143103e48918ce4a0a6db", "fieldname": "u_customer_tier", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_wcm_warranty_claim", "documentkey": "45731d2d013143103e48918ce4a0a6c5", "fieldname": "u_is_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_reimbursement", "documentkey": "cd731d2d013143103e48918ce4a0a6f5", "fieldname": "u_payment_method", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_wcm_product_registration", "documentkey": "3353592d013143103e48918ce4a0a6df", "fieldname": "u_proof_of_purchase_ref", "oldvalue": "POP-REG-44521", "newvalue": "CLAIM-null"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "c5731d2d013143103e48918ce4a0a6cb", "fieldname": "u_warranty_claim", "oldvalue": "", "newvalue": "45731d2d013143103e48918ce4a0a6c5"}, {"tablename": "u_wcm_service_order", "documentkey": "05731d2d013143103e48918ce4a0a6c8", "fieldname": "u_service_location", "oldvalue": "", "newvalue": "Customer Premises"}, {"tablename": "u_wcm_reimbursement", "documentkey": "cd731d2d013143103e48918ce4a0a6f5", "fieldname": "u_reimbursement_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "41731d2d013143103e48918ce4a0a6f8", "fieldname": "u_customer_at_fault", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_customer", "documentkey": "bb53592d013143103e48918ce4a0a6db", "fieldname": "u_lifetime_claim_count", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_wcm_warranty_claim", "documentkey": "45731d2d013143103e48918ce4a0a6c5", "fieldname": "u_claim_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_wcm_service_order", "documentkey": "05731d2d013143103e48918ce4a0a6c8", "fieldname": "u_warranty_claim", "oldvalue": "", "newvalue": "45731d2d013143103e48918ce4a0a6c5"}, {"tablename": "u_wcm_product_registration", "documentkey": "3353592d013143103e48918ce4a0a6df", "fieldname": "u_registration_channel", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "c5731d2d013143103e48918ce4a0a6cb", "fieldname": "u_defect_confirmed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_service_order", "documentkey": "05731d2d013143103e48918ce4a0a6c8", "fieldname": "u_service_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "41731d2d013143103e48918ce4a0a6f8", "fieldname": "u_investigation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_customer", "documentkey": "bb53592d013143103e48918ce4a0a6db", "fieldname": "u_preferred_contact_method", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_wcm_warranty_claim", "documentkey": "45731d2d013143103e48918ce4a0a6c5", "fieldname": "u_claim_type", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_wcm_reimbursement", "documentkey": "cd731d2d013143103e48918ce4a0a6f5", "fieldname": "u_approved_amount", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_service_order", "documentkey": "05731d2d013143103e48918ce4a0a6c8", "fieldname": "u_order_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_product_registration", "documentkey": "3353592d013143103e48918ce4a0a6df", "fieldname": "u_registration_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "c5731d2d013143103e48918ce4a0a6cb", "fieldname": "u_customer_at_fault", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_reimbursement", "documentkey": "cd731d2d013143103e48918ce4a0a6f5", "fieldname": "u_warranty_claim", "oldvalue": "", "newvalue": "45731d2d013143103e48918ce4a0a6c5"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "41731d2d013143103e48918ce4a0a6f8", "fieldname": "u_warranty_claim", "oldvalue": "", "newvalue": "45731d2d013143103e48918ce4a0a6c5"}, {"tablename": "u_wcm_customer", "documentkey": "bb53592d013143103e48918ce4a0a6db", "fieldname": "u_city", "oldvalue": "Springfield", "newvalue": "Warranty Service Center"}, {"tablename": "u_wcm_warranty_claim", "documentkey": "45731d2d013143103e48918ce4a0a6c5", "fieldname": "u_internal_notes", "oldvalue": "", "newvalue": "Auto-generated claim for Gold tier customer Jordan Mitchell"}, {"tablename": "u_wcm_reimbursement", "documentkey": "cd731d2d013143103e48918ce4a0a6f5", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_wcm_product_registration", "documentkey": "3353592d013143103e48918ce4a0a6df", "fieldname": "u_claims_used", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "c5731d2d013143103e48918ce4a0a6cb", "fieldname": "u_investigation_status", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_wcm_service_order", "documentkey": "05731d2d013143103e48918ce4a0a6c8", "fieldname": "u_customer_signature_obtained", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "c5731d2d013143103e48918ce4a0a6cb", "fieldname": "u_assigned_investigator", "oldvalue": "", "newvalue": "Field Inspector Team"}], "ewm_logs": [{"sys_id": "01731d2d013143103e48918ce4a0a6c6", "u_br_name": "claim_insert_create_svc_reimburse", "u_table_name": "u_wcm_service_order", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "45731d2d013143103e48918ce4a0a6c5", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "0173992d013143103e48918ce4a0a60d", "u_br_name": "approve_repair_update_registration", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_claims_used", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "05731d2d013143103e48918ce4a0a6f4", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_approved_amount", "u_old_value": "", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "09731d2d013143103e48918ce4a0a6c8", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_service_order", "u_field_name": "u_order_status", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "09731d2d013143103e48918ce4a0a6f7", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_investigation_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "0d731d2d013143103e48918ce4a0a6c0", "u_br_name": "reg_update_sync_customer_profile", "u_table_name": "u_wcm_customer", "u_field_name": "u_country", "u_old_value": "US", "u_new_value": "US", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "0d731d2d013143103e48918ce4a0a6c4", "u_br_name": "cust_gold_tier_create_claim_and_inv", "u_table_name": "u_wcm_warranty_claim", "u_field_name": "u_internal_notes", "u_old_value": "", "u_new_value": "Auto-generated claim for Gold tier customer Jordan Mitchell", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "0d731d2d013143103e48918ce4a0a6c9", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "45731d2d013143103e48918ce4a0a6c5", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "41731d2d013143103e48918ce4a0a6c3", "u_br_name": "cust_gold_tier_create_claim_and_inv", "u_table_name": "u_wcm_warranty_claim", "u_field_name": "u_claim_status", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "4173992d013143103e48918ce4a0a614", "u_br_name": "reg_update_sync_customer_profile", "u_table_name": "u_wcm_customer", "u_field_name": "u_city", "u_old_value": "Springfield", "u_new_value": "Warranty Service Center", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "45731d2d013143103e48918ce4a0a6ca", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_investigation_status", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "49731d2d013143103e48918ce4a0a6c6", "u_br_name": "claim_insert_create_svc_reimburse", "u_table_name": "u_wcm_service_order", "u_field_name": "u_order_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "49731d2d013143103e48918ce4a0a6f2", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "45731d2d013143103e48918ce4a0a6c5", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "4973992d013143103e48918ce4a0a60e", "u_br_name": "approve_repair_update_registration", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_retailer_name", "u_old_value": "TechMart Electronics", "u_new_value": "TechMart Electronics", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "4d731d2d013143103e48918ce4a0a6f4", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "4d73992d013143103e48918ce4a0a60f", "u_br_name": "approve_repair_update_registration", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_proof_of_purchase_ref", "u_old_value": "POP-REG-44521", "u_new_value": "CLAIM-null", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "4d73992d013143103e48918ce4a0a612", "u_br_name": "reg_update_sync_customer_profile", "u_table_name": "u_wcm_customer", "u_field_name": "u_account_status", "u_old_value": "1", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "81731d2d013143103e48918ce4a0a6c7", "u_br_name": "claim_insert_create_svc_reimburse", "u_table_name": "u_wcm_service_order", "u_field_name": "u_service_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "81731d2d013143103e48918ce4a0a6c9", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_service_order", "u_field_name": "u_service_location", "u_old_value": "Customer Address", "u_new_value": "Customer Premises", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "81731d2d013143103e48918ce4a0a6f3", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_reimbursement_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "85731d2d013143103e48918ce4a0a6c1", "u_br_name": "reg_update_sync_customer_profile", "u_table_name": "u_wcm_customer", "u_field_name": "u_lifetime_claim_count", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "85731d2d013143103e48918ce4a0a6f5", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_approved_by", "u_old_value": "", "u_new_value": "System Auto-Approval", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "89731d2d013143103e48918ce4a0a6c3", "u_br_name": "cust_gold_tier_create_claim_and_inv", "u_table_name": "u_wcm_warranty_claim", "u_field_name": "u_claim_type", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "8d731d2d013143103e48918ce4a0a6ca", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_assigned_investigator", "u_old_value": "", "u_new_value": "Field Inspector Team", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "c1731d2d013143103e48918ce4a0a6c4", "u_br_name": "cust_gold_tier_create_claim_and_inv", "u_table_name": "u_wcm_warranty_claim", "u_field_name": "u_is_escalated", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "c173992d013143103e48918ce4a0a60f", "u_br_name": "approve_repair_update_registration", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_registration_channel", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "c173992d013143103e48918ce4a0a612", "u_br_name": "reg_update_sync_customer_profile", "u_table_name": "u_wcm_customer", "u_field_name": "u_customer_tier", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "c573992d013143103e48918ce4a0a610", "u_br_name": "approve_repair_update_registration", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_serial_number", "u_old_value": "SN-88432-XQ", "u_new_value": "SN-88432-XQ", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "c573992d013143103e48918ce4a0a613", "u_br_name": "reg_update_sync_customer_profile", "u_table_name": "u_wcm_customer", "u_field_name": "u_preferred_contact_method", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "c9731d2d013143103e48918ce4a0a6c7", "u_br_name": "claim_insert_create_svc_reimburse", "u_table_name": "u_wcm_service_order", "u_field_name": "u_service_location", "u_old_value": "", "u_new_value": "Customer Address", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "c9731d2d013143103e48918ce4a0a6f3", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_payment_method", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "cd731d2d013143103e48918ce4a0a6f6", "u_br_name": "init_onsite_svc_order_defaults", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "45731d2d013143103e48918ce4a0a6c5", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}, {"sys_id": "cd73992d013143103e48918ce4a0a60d", "u_br_name": "approve_repair_update_registration", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_registration_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:57:41"}], "metadata": "{\"domain\": \"warranty_claim_processing\", \"primary_table\": \"u_wcm_warranty_claim\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 33}"} {"tool_name": "update_wcm_warranty_claim", "parameters": "{\"table_name\": \"u_wcm_warranty_claim\", \"operation\": \"update\", \"fields\": {\"u_claim_status\": \"5\", \"u_claim_type\": \"1\", \"u_is_escalated\": \"true\"}}", "seed_data": "{\"u_claim_type\": \"1\", \"u_number\": \"WCM-2024-00451\", \"u_product_registration\": \"3c93156d013143103e48918ce4a0a67f\", \"u_resolution_type\": \"\", \"u_submission_date\": \"2024-11-01\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:58:33\", \"u_internal_notes\": \"Escalated per manager review\", \"u_is_escalated\": \"true\", \"sys_tags\": \"\", \"u_resolution_date\": \"\", \"u_warranty_policy\": \"7093156d013143103e48918ce4a0a688\", \"u_failure_date\": \"2024-10-28\", \"sys_id\": \"7493156d013143103e48918ce4a0a68b\", \"u_claim_status\": \"5\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:58:13\", \"u_claim_amount_requested\": \"450\", \"sys_created_by\": \"admin\", \"u_pending_response_since\": \"\", \"u_defect_description\": \"Intermittent power failure under load; unit shuts down after 20 minutes of operation\"}", "supporting_data": "{\"customer_main\": {\"u_preferred_contact_method\": \"1\", \"u_country\": \"US\", \"u_registration_date\": \"2022-03-15\", \"u_city\": \"Portland\", \"u_email\": \"margaret.chen@example.com\", \"sys_mod_count\": \"1\", \"u_account_status\": \"1\", \"u_customer_tier\": \"3\", \"sys_updated_on\": \"2026-06-30 10:58:33\", \"sys_tags\": \"\", \"sys_id\": \"3893156d013143103e48918ce4a0a67c\", \"sys_updated_by\": \"admin\", \"u_lifetime_claim_count\": \"5\", \"u_address_line1\": \"742 Evergreen Terrace\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 10:58:12\", \"sys_created_by\": \"admin\", \"u_full_name\": \"Margaret Chen\"}, \"warranty_policy_main\": {\"u_coverage_type\": \"2\", \"u_max_claims_allowed\": \"5\", \"u_effective_date\": \"2023-01-01\", \"u_max_reimbursement_amount\": \"2500\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 10:58:33\", \"u_policy_code\": \"PRC-2024-001\", \"sys_tags\": \"\", \"u_coverage_months\": \"36\", \"u_policy_name\": \"Premium Repair Coverage\", \"sys_id\": \"7093156d013143103e48918ce4a0a688\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 10:58:13\", \"u_covers_labor\": \"true\", \"u_policy_status\": \"1\", \"u_expiry_date\": \"2026-01-01\", \"u_covers_parts\": \"true\", \"sys_created_by\": \"admin\"}, \"product_reg_main\": {\"u_claims_used\": \"4\", \"u_product\": \"\", \"u_registration_number\": \"REG-2024-88001\", \"u_retailer_name\": \"Escalated - Priority Review\", \"u_purchase_date\": \"2023-06-10\", \"u_warranty_start_date\": \"2023-06-10\", \"sys_mod_count\": \"2\", \"sys_updated_on\": \"2026-06-30 10:58:33\", \"u_proof_of_purchase_ref\": \"INV-2023-44521\", \"u_registration_channel\": \"1\", \"sys_tags\": \"\", \"u_warranty_policy\": \"7093156d013143103e48918ce4a0a688\", \"sys_id\": \"3c93156d013143103e48918ce4a0a67f\", \"sys_updated_by\": \"admin\", \"u_warranty_end_date\": \"2026-06-10\", \"sys_created_on\": \"2026-06-30 10:58:13\", \"u_registration_status\": \"1\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-XR7-90210\", \"u_customer\": \"3893156d013143103e48918ce4a0a67c\", \"u_purchase_price\": \"899.99\"}, \"technician_main\": {\"u_skill_level\": \"3\", \"u_email\": \"j.rodriguez@servicecorp.com\", \"sys_mod_count\": \"0\", \"u_avg_satisfaction_score\": \"4.7\", \"u_employee_id\": \"EMP-5021\", \"sys_updated_on\": \"2026-06-30 10:58:13\", \"sys_tags\": \"\", \"u_certifications\": \"CompTIA A+, Apple Certified\", \"sys_id\": \"b093156d013143103e48918ce4a0a683\", \"u_availability_status\": \"2\", \"u_total_orders_completed\": \"312\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0198\", \"sys_created_on\": \"2026-06-30 10:58:13\", \"u_hire_date\": \"2019-08-01\", \"sys_created_by\": \"admin\", \"u_full_name\": \"James Rodriguez\", \"u_region\": \"Pacific Northwest\"}}", "schema": "{\"u_wcm_warranty_claim\": {\"u_number\": {\"type\": \"str\"}, \"u_product_registration\": {\"FK\": \"u_wcm_product_registration\"}, \"u_warranty_policy\": {\"FK\": \"u_wcm_warranty_policy\"}, \"u_claim_status\": {\"type\": \"str\"}, \"u_claim_type\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_defect_description\": {\"type\": \"str\"}, \"u_failure_date\": {\"type\": \"str\"}, \"u_resolution_type\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_pending_response_since\": {\"type\": \"str\"}, \"u_claim_amount_requested\": {\"type\": \"decimal\"}, \"u_internal_notes\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}}, \"u_wcm_customer\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_address_line1\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_customer_tier\": {\"type\": \"str\"}, \"u_account_status\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_preferred_contact_method\": {\"type\": \"str\"}, \"u_lifetime_claim_count\": {\"type\": \"int\"}}, \"u_wcm_product\": {\"u_product_name\": {\"type\": \"str\"}, \"u_product_category\": {\"FK\": \"u_wcm_product_category\"}, \"u_sku\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_base_price\": {\"type\": \"decimal\"}, \"u_product_status\": {\"type\": \"str\"}, \"u_launch_date\": {\"type\": \"str\"}, \"u_discontinue_date\": {\"type\": \"str\"}, \"u_max_claims_per_policy\": {\"type\": \"int\"}, \"u_is_serialized\": {\"type\": \"bool\"}, \"u_product_description\": {\"type\": \"str\"}}, \"u_wcm_product_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_wcm_product_category\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_default_warranty_months\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_requires_serial_number\": {\"type\": \"bool\"}, \"u_claim_processing_sla_days\": {\"type\": \"int\"}, \"u_max_reimbursement_pct\": {\"type\": \"decimal\"}, \"u_sort_order\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_wcm_warranty_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_policy_code\": {\"type\": \"str\"}, \"u_coverage_months\": {\"type\": \"int\"}, \"u_max_claims_allowed\": {\"type\": \"int\"}, \"u_coverage_type\": {\"type\": \"str\"}, \"u_max_reimbursement_amount\": {\"type\": \"decimal\"}, \"u_policy_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_covers_labor\": {\"type\": \"bool\"}, \"u_covers_parts\": {\"type\": \"bool\"}}, \"u_wcm_product_registration\": {\"u_registration_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_wcm_customer\"}, \"u_product\": {\"FK\": \"u_wcm_product\"}, \"u_warranty_policy\": {\"FK\": \"u_wcm_warranty_policy\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_warranty_start_date\": {\"type\": \"str\"}, \"u_warranty_end_date\": {\"type\": \"str\"}, \"u_registration_status\": {\"type\": \"str\"}, \"u_purchase_price\": {\"type\": \"decimal\"}, \"u_claims_used\": {\"type\": \"int\"}, \"u_retailer_name\": {\"type\": \"str\"}, \"u_proof_of_purchase_ref\": {\"type\": \"str\"}, \"u_registration_channel\": {\"type\": \"str\"}}, \"u_wcm_claim_investigation\": {\"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_investigation_status\": {\"type\": \"str\"}, \"u_assigned_investigator\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_defect_confirmed\": {\"type\": \"bool\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_recommendation\": {\"type\": \"str\"}, \"u_investigation_notes\": {\"type\": \"str\"}, \"u_customer_at_fault\": {\"type\": \"bool\"}}, \"u_wcm_service_order\": {\"u_order_number\": {\"type\": \"str\"}, \"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_service_technician\": {\"FK\": \"u_wcm_service_technician\"}, \"u_order_status\": {\"type\": \"str\"}, \"u_service_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_labor_hours\": {\"type\": \"decimal\"}, \"u_parts_cost\": {\"type\": \"decimal\"}, \"u_service_location\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_customer_signature_obtained\": {\"type\": \"bool\"}, \"u_total_cost\": {\"type\": \"decimal\"}}, \"u_wcm_service_technician\": {\"u_full_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_orders_completed\": {\"type\": \"int\"}, \"u_avg_satisfaction_score\": {\"type\": \"decimal\"}}, \"u_wcm_reimbursement\": {\"u_reimbursement_number\": {\"type\": \"str\"}, \"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_reimbursement_status\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_paid_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_transaction_reference\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approved_claim_create_service_order", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_statusCHANGESTO5^u_claim_type=1^u_is_escalated=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Service Order for the rejected escalated repair claim (for audit trail)\n var grSO = new GlideRecord('u_wcm_service_order');\n grSO.initialize();\n grSO.setValue('u_warranty_claim', current.getValue('sys_id'));\n _ewmLog('u_wcm_service_order', 'u_warranty_claim', '', current.getValue('sys_id'), '');\n grSO.setValue('u_order_status', '5');\n _ewmLog('u_wcm_service_order', 'u_order_status', '', '5', '');\n grSO.setValue('u_service_type', '1');\n _ewmLog('u_wcm_service_order', 'u_service_type', '', '1', '');\n try {\n var insertResult = grSO.insert();\n if (!insertResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grSO.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Increment claims_used on the linked Product Registration\n var regRef = current.getValue('u_product_registration');\n if (regRef) {\n var grReg = new GlideRecord('u_wcm_product_registration');\n grReg.addQuery('sys_id', regRef);\n grReg.query();\n if (grReg.next()) {\n var oldClaimsUsed = grReg.getValue('u_claims_used');\n var newClaimsUsed = (parseInt(oldClaimsUsed, 10) || 0) + 1;\n grReg.setValue('u_claims_used', newClaimsUsed);\n _ewmLog('u_wcm_product_registration', 'u_claims_used', oldClaimsUsed, String(newClaimsUsed), '');\n try {\n var updResult = grReg.update();\n if (!updResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grReg.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n // 3. Create a Claim Investigation record marked as Completed with Reject recommendation\n var grInv = new GlideRecord('u_wcm_claim_investigation');\n grInv.initialize();\n grInv.setValue('u_warranty_claim', current.getValue('sys_id'));\n _ewmLog('u_wcm_claim_investigation', 'u_warranty_claim', '', current.getValue('sys_id'), '');\n grInv.setValue('u_investigation_status', '3');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_status', '', '3', '');\n grInv.setValue('u_recommendation', '2');\n _ewmLog('u_wcm_claim_investigation', 'u_recommendation', '', '2', '');\n grInv.setValue('u_defect_confirmed', 'false');\n _ewmLog('u_wcm_claim_investigation', 'u_defect_confirmed', '', 'false', '');\n grInv.setValue('u_investigation_notes', 'Auto-generated upon escalated claim rejection');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_notes', '', 'Auto-generated upon escalated claim rejection', '');\n try {\n var invResult = grInv.insert();\n if (!invResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grInv.getLastErrorMessage());\n }\n } catch(e3) {\n _ewmLog('', '', '', '', e3.message || String(e3));\n }\n\n})(current, previous);"}, {"name": "reject_reimbursement_on_claim_reject", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_statusCHANGESTO5^u_claim_type=1^u_is_escalated=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n var gr = new GlideRecord('u_wcm_reimbursement');\n gr.initialize();\n\n gr.setValue('u_warranty_claim', current.getUniqueValue());\n _ewmLog('u_wcm_reimbursement', 'u_warranty_claim', '', current.getUniqueValue(), '');\n\n var oldStatus = gr.getValue('u_reimbursement_status');\n gr.setValue('u_reimbursement_status', '4');\n _ewmLog('u_wcm_reimbursement', 'u_reimbursement_status', oldStatus || '', '4', '');\n\n var oldReason = gr.getValue('u_rejection_reason');\n gr.setValue('u_rejection_reason', 'Claim rejected after escalation review - reimbursement denied');\n _ewmLog('u_wcm_reimbursement', 'u_rejection_reason', oldReason || '', 'Claim rejected after escalation review - reimbursement denied', '');\n\n var oldCurrency = gr.getValue('u_currency');\n gr.setValue('u_currency', 'USD');\n _ewmLog('u_wcm_reimbursement', 'u_currency', oldCurrency || '', 'USD', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "reject_repair_escalated_claim_cleanup", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_statusCHANGESTO5^u_claim_type=1^u_is_escalated=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Cancel any open claim investigations for this rejected escalated repair claim\n var grInv = new GlideRecord('u_wcm_claim_investigation');\n grInv.addQuery('u_warranty_claim', current.getUniqueValue());\n grInv.addQuery('u_investigation_status', '!=', '3');\n grInv.addQuery('u_investigation_status', '!=', '4');\n grInv.query();\n while (grInv.next()) {\n var oldStatus = grInv.getValue('u_investigation_status');\n grInv.setValue('u_investigation_status', '4');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_status', oldStatus, grInv.getValue('u_investigation_status'), '');\n\n var oldNotes = grInv.getValue('u_investigation_notes');\n grInv.setValue('u_investigation_notes', 'Investigation cancelled due to claim rejection');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_notes', oldNotes, grInv.getValue('u_investigation_notes'), '');\n\n var oldCompDate = grInv.getValue('u_completion_date');\n var today = new GlideDateTime().getDate().toString();\n grInv.setValue('u_completion_date', today);\n _ewmLog('u_wcm_claim_investigation', 'u_completion_date', oldCompDate, grInv.getValue('u_completion_date'), '');\n\n try {\n var r1 = grInv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Increment lifetime_claim_count on the customer via product registration\n var regRef = current.getValue('u_product_registration');\n if (regRef) {\n var grReg = new GlideRecord('u_wcm_product_registration');\n if (grReg.get(regRef)) {\n var custRef = grReg.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_wcm_customer');\n if (grCust.get(custRef)) {\n var oldCount = grCust.getValue('u_lifetime_claim_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grCust.setValue('u_lifetime_claim_count', newCount);\n _ewmLog('u_wcm_customer', 'u_lifetime_claim_count', oldCount, String(newCount), '');\n\n var oldContact = grCust.getValue('u_preferred_contact_method');\n grCust.setValue('u_preferred_contact_method', '1');\n _ewmLog('u_wcm_customer', 'u_preferred_contact_method', oldContact, '1', '');\n\n try {\n var r2 = grCust.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "escalated_repair_update_reg_policy", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_statusCHANGESTO5^u_claim_type=1^u_is_escalated=true", "trigger_sequence": "before", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When an escalated repair claim is rejected, update the product registration retailer note\n // and update the warranty policy coverage flag\n\n // 1. Update product registration - set retailer_name note and claims_used\n var prRef = current.getValue('u_product_registration');\n if (prRef) {\n var grPR = new GlideRecord('u_wcm_product_registration');\n grPR.addQuery('sys_id', prRef);\n grPR.query();\n if (grPR.next()) {\n var oldRetailer = grPR.getValue('u_retailer_name');\n grPR.setValue('u_retailer_name', 'Escalated - Priority Review');\n _ewmLog('u_wcm_product_registration', 'u_retailer_name', oldRetailer, grPR.getValue('u_retailer_name'), '');\n\n var oldClaimsUsed = grPR.getValue('u_claims_used');\n var newClaimsUsed = parseInt(oldClaimsUsed || '0', 10) + 1;\n grPR.setValue('u_claims_used', newClaimsUsed);\n _ewmLog('u_wcm_product_registration', 'u_claims_used', oldClaimsUsed, String(newClaimsUsed), '');\n\n try {\n var r1 = grPR.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPR.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update warranty policy - mark covers_labor as true for escalated repair claims\n var wpRef = current.getValue('u_warranty_policy');\n if (wpRef) {\n var grWP = new GlideRecord('u_wcm_warranty_policy');\n grWP.addQuery('sys_id', wpRef);\n grWP.query();\n if (grWP.next()) {\n var oldCoversLabor = grWP.getValue('u_covers_labor');\n grWP.setValue('u_covers_labor', true);\n _ewmLog('u_wcm_warranty_policy', 'u_covers_labor', oldCoversLabor, grWP.getValue('u_covers_labor'), '');\n\n try {\n var r2 = grWP.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grWP.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "reject_claim_update_service_orders", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_statusCHANGESTO5^u_claim_type=1^u_is_escalated=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // When an escalated Repair-type claim is rejected, cancel all related service orders,\n // update the related reimbursement records to rejected,\n // and update the service technician availability back to Available.\n\n // 1. Cancel all service orders linked to this rejected claim\n var grSO = new GlideRecord('u_wcm_service_order');\n grSO.addQuery('u_warranty_claim', current.getUniqueValue());\n grSO.query();\n while (grSO.next()) {\n var oldStatus = grSO.getValue('u_order_status');\n grSO.setValue('u_order_status', '5');\n _ewmLog('u_wcm_service_order', 'u_order_status', oldStatus, grSO.getValue('u_order_status'), '');\n\n var oldNotes = grSO.getValue('u_technician_notes');\n grSO.setValue('u_technician_notes', 'Cancelled due to claim rejection');\n _ewmLog('u_wcm_service_order', 'u_technician_notes', oldNotes, grSO.getValue('u_technician_notes'), '');\n\n // If a technician was assigned, set them back to Available\n var techRef = grSO.getValue('u_service_technician');\n if (techRef) {\n var grTech = new GlideRecord('u_wcm_service_technician');\n if (grTech.get(techRef)) {\n var oldAvail = grTech.getValue('u_availability_status');\n grTech.setValue('u_availability_status', '1');\n _ewmLog('u_wcm_service_technician', 'u_availability_status', oldAvail, grTech.getValue('u_availability_status'), '');\n try {\n var rTech = grTech.update();\n if (!rTech) { _ewmLog('','','','', 'GR update failed: ' + grTech.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n try {\n var rSO = grSO.update();\n if (!rSO) { _ewmLog('','','','', 'GR update failed: ' + grSO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Reject any pending reimbursement records linked to this claim\n var grReimb = new GlideRecord('u_wcm_reimbursement');\n grReimb.addQuery('u_warranty_claim', current.getUniqueValue());\n grReimb.query();\n while (grReimb.next()) {\n var oldReimbStatus = grReimb.getValue('u_reimbursement_status');\n grReimb.setValue('u_reimbursement_status', '4');\n _ewmLog('u_wcm_reimbursement', 'u_reimbursement_status', oldReimbStatus, grReimb.getValue('u_reimbursement_status'), '');\n\n var oldReason = grReimb.getValue('u_rejection_reason');\n grReimb.setValue('u_rejection_reason', 'Warranty claim rejected - repair type');\n _ewmLog('u_wcm_reimbursement', 'u_rejection_reason', oldReason, grReimb.getValue('u_rejection_reason'), '');\n\n try {\n var rReimb = grReimb.update();\n if (!rReimb) { _ewmLog('','','','', 'GR update failed: ' + grReimb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_wcm_warranty_claim", "documentkey": "7493156d013143103e48918ce4a0a68b", "fieldname": "u_claim_status", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "fda3d56d013143103e48918ce4a0a64a", "fieldname": "u_defect_confirmed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_service_order", "documentkey": "f1a3d56d013143103e48918ce4a0a646", "fieldname": "u_customer_signature_obtained", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_reimbursement", "documentkey": "f1a3d56d013143103e48918ce4a0a64e", "fieldname": "u_currency", "oldvalue": "", "newvalue": "USD"}, {"tablename": "u_wcm_reimbursement", "documentkey": "f1a3d56d013143103e48918ce4a0a64e", "fieldname": "u_rejection_reason", "oldvalue": "Claim rejected after escalation review - reimbursement denied", "newvalue": "Warranty claim rejected - repair type"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "fda3d56d013143103e48918ce4a0a64a", "fieldname": "u_recommendation", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_wcm_customer", "documentkey": "3893156d013143103e48918ce4a0a67c", "fieldname": "u_preferred_contact_method", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_wcm_service_order", "documentkey": "f1a3d56d013143103e48918ce4a0a646", "fieldname": "u_service_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_reimbursement", "documentkey": "f1a3d56d013143103e48918ce4a0a64e", "fieldname": "u_rejection_reason", "oldvalue": "", "newvalue": "Claim rejected after escalation review - reimbursement denied"}, {"tablename": "u_wcm_product_registration", "documentkey": "3c93156d013143103e48918ce4a0a67f", "fieldname": "u_claims_used", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "fda3d56d013143103e48918ce4a0a64a", "fieldname": "u_investigation_status", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_wcm_warranty_policy", "documentkey": "7093156d013143103e48918ce4a0a688", "fieldname": "u_covers_labor", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_wcm_service_order", "documentkey": "f1a3d56d013143103e48918ce4a0a646", "fieldname": "u_warranty_claim", "oldvalue": "", "newvalue": "7493156d013143103e48918ce4a0a68b"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "fda3d56d013143103e48918ce4a0a64a", "fieldname": "u_investigation_notes", "oldvalue": "", "newvalue": "Auto-generated upon escalated claim rejection"}, {"tablename": "u_wcm_reimbursement", "documentkey": "f1a3d56d013143103e48918ce4a0a64e", "fieldname": "u_warranty_claim", "oldvalue": "", "newvalue": "7493156d013143103e48918ce4a0a68b"}, {"tablename": "u_wcm_customer", "documentkey": "3893156d013143103e48918ce4a0a67c", "fieldname": "u_lifetime_claim_count", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_wcm_reimbursement", "documentkey": "f1a3d56d013143103e48918ce4a0a64e", "fieldname": "u_payment_method", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_service_order", "documentkey": "f1a3d56d013143103e48918ce4a0a646", "fieldname": "u_technician_notes", "oldvalue": "", "newvalue": "Cancelled due to claim rejection"}, {"tablename": "u_wcm_product_registration", "documentkey": "3c93156d013143103e48918ce4a0a67f", "fieldname": "u_retailer_name", "oldvalue": "TechMart Electronics", "newvalue": "Escalated - Priority Review"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "fda3d56d013143103e48918ce4a0a64a", "fieldname": "u_warranty_claim", "oldvalue": "", "newvalue": "7493156d013143103e48918ce4a0a68b"}, {"tablename": "u_wcm_service_order", "documentkey": "f1a3d56d013143103e48918ce4a0a646", "fieldname": "u_order_status", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "fda3d56d013143103e48918ce4a0a64a", "fieldname": "u_customer_at_fault", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_reimbursement", "documentkey": "f1a3d56d013143103e48918ce4a0a64e", "fieldname": "u_reimbursement_status", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_wcm_product_registration", "documentkey": "3c93156d013143103e48918ce4a0a67f", "fieldname": "u_claims_used", "oldvalue": "3", "newvalue": "4"}], "ewm_logs": [{"sys_id": "35a3d56d013143103e48918ce4a0a649", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_recommendation", "u_old_value": "", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "35a3d56d013143103e48918ce4a0a651", "u_br_name": "reject_claim_update_service_orders", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_reimbursement_status", "u_old_value": "4", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "39a3d56d013143103e48918ce4a0a642", "u_br_name": "escalated_repair_update_reg_policy", "u_table_name": "u_wcm_warranty_policy", "u_field_name": "u_covers_labor", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "39a3d56d013143103e48918ce4a0a644", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_service_order", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "7493156d013143103e48918ce4a0a68b", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "39a3d56d013143103e48918ce4a0a64c", "u_br_name": "reject_reimbursement_on_claim_reject", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_reimbursement_status", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "71a3d56d013143103e48918ce4a0a645", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_service_order", "u_field_name": "u_order_status", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "71a3d56d013143103e48918ce4a0a647", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_claims_used", "u_old_value": "3", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "71a3d56d013143103e48918ce4a0a64d", "u_br_name": "reject_reimbursement_on_claim_reject", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_rejection_reason", "u_old_value": "", "u_new_value": "Claim rejected after escalation review - reimbursement denied", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "75a3d56d013143103e48918ce4a0a640", "u_br_name": "escalated_repair_update_reg_policy", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_retailer_name", "u_old_value": "TechMart Electronics", "u_new_value": "Escalated - Priority Review", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "7da3d56d013143103e48918ce4a0a649", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_defect_confirmed", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "7da3d56d013143103e48918ce4a0a64f", "u_br_name": "reject_claim_update_service_orders", "u_table_name": "u_wcm_service_order", "u_field_name": "u_technician_notes", "u_old_value": "", "u_new_value": "Cancelled due to claim rejection", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "b1a3d56d013143103e48918ce4a0a648", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "7493156d013143103e48918ce4a0a68b", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "b5a3d56d013143103e48918ce4a0a64a", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_investigation_notes", "u_old_value": "", "u_new_value": "Auto-generated upon escalated claim rejection", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "b9a3d56d013143103e48918ce4a0a645", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_service_order", "u_field_name": "u_service_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "b9a3d56d013143103e48918ce4a0a64d", "u_br_name": "reject_reimbursement_on_claim_reject", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_currency", "u_old_value": "", "u_new_value": "USD", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "bda3d56d013143103e48918ce4a0a651", "u_br_name": "reject_claim_update_service_orders", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_rejection_reason", "u_old_value": "Claim rejected after escalation review - reimbursement denied", "u_new_value": "Warranty claim rejected - repair type", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "f1a3d16d013143103e48918ce4a0a6be", "u_br_name": "reject_repair_escalated_claim_cleanup", "u_table_name": "u_wcm_customer", "u_field_name": "u_lifetime_claim_count", "u_old_value": "4", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "f1a3d16d013143103e48918ce4a0a6bf", "u_br_name": "reject_repair_escalated_claim_cleanup", "u_table_name": "u_wcm_customer", "u_field_name": "u_preferred_contact_method", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "f1a3d56d013143103e48918ce4a0a64f", "u_br_name": "reject_claim_update_service_orders", "u_table_name": "u_wcm_service_order", "u_field_name": "u_order_status", "u_old_value": "5", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "f9a3d56d013143103e48918ce4a0a648", "u_br_name": "approved_claim_create_service_order", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_investigation_status", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "fda3d56d013143103e48918ce4a0a640", "u_br_name": "escalated_repair_update_reg_policy", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_claims_used", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}, {"sys_id": "fda3d56d013143103e48918ce4a0a64b", "u_br_name": "reject_reimbursement_on_claim_reject", "u_table_name": "u_wcm_reimbursement", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "7493156d013143103e48918ce4a0a68b", "u_error": "", "sys_created_on": "2026-06-30 10:58:33"}], "metadata": "{\"domain\": \"warranty_claim_processing\", \"primary_table\": \"u_wcm_warranty_claim\", \"topology\": \"[\\\"flat\\\"\", \"num_brs\": \"5\", \"total_brs_fired\": 5, \"expected_br_count\": 5, \"all_brs_fired\": true, \"audit_count\": 24}"} {"tool_name": "update_wcm_warranty_claim", "parameters": "{\"table_name\": \"u_wcm_warranty_claim\", \"operation\": \"update\", \"fields\": {\"u_claim_status\": \"4\", \"u_claim_type\": \"1\", \"u_is_escalated\": \"false\"}}", "seed_data": "{\"u_claim_type\": \"1\", \"u_number\": \"WCM-CLM-000412\", \"u_product_registration\": \"abf9352d01f143103e48918ce4a0a65a\", \"u_resolution_type\": \"\", \"u_submission_date\": \"2024-11-01\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 13:46:24\", \"u_internal_notes\": \"Customer reported issue twice before filing claim\", \"u_is_escalated\": \"false\", \"sys_tags\": \"\", \"u_resolution_date\": \"\", \"u_warranty_policy\": \"aff9b12d01f143103e48918ce4a0a636\", \"u_failure_date\": \"2024-10-28\", \"sys_id\": \"aff9352d01f143103e48918ce4a0a6e6\", \"u_claim_status\": \"4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 13:46:03\", \"u_claim_amount_requested\": \"450\", \"sys_created_by\": \"admin\", \"u_pending_response_since\": \"\", \"u_defect_description\": \"Dishwasher motor intermittently fails to start during wash cycle\"}", "supporting_data": "{\"customer_main\": {\"u_preferred_contact_method\": \"2\", \"u_country\": \"US\", \"u_registration_date\": \"2023-06-15\", \"u_city\": \"Springfield\", \"u_email\": \"jordan.whitfield@example.com\", \"sys_mod_count\": \"1\", \"u_account_status\": \"1\", \"u_customer_tier\": \"3\", \"sys_updated_on\": \"2026-06-30 13:46:24\", \"sys_tags\": \"\", \"sys_id\": \"93f9352d01f143103e48918ce4a0a654\", \"sys_updated_by\": \"admin\", \"u_lifetime_claim_count\": \"4\", \"u_address_line1\": \"742 Evergreen Terrace\", \"u_phone\": \"555-0142\", \"sys_created_on\": \"2026-06-30 13:46:03\", \"sys_created_by\": \"admin\", \"u_full_name\": \"Jordan Whitfield\"}, \"technician_main\": {\"u_skill_level\": \"3\", \"u_email\": \"marcus.chen@servicecorp.com\", \"sys_mod_count\": \"0\", \"u_avg_satisfaction_score\": \"4.72\", \"u_employee_id\": \"TECH-00451\", \"sys_updated_on\": \"2026-06-30 13:46:03\", \"sys_tags\": \"\", \"u_certifications\": \"Appliance Repair Level 3\", \"sys_id\": \"9bf9b12d01f143103e48918ce4a0a633\", \"u_availability_status\": \"1\", \"u_total_orders_completed\": \"187\", \"sys_updated_by\": \"admin\", \"u_phone\": \"555-0298\", \"sys_created_on\": \"2026-06-30 13:46:03\", \"u_hire_date\": \"2020-03-10\", \"sys_created_by\": \"admin\", \"u_full_name\": \"Marcus Chen\", \"u_region\": \"West\"}, \"product_main\": {\"u_launch_date\": \"2022-01-15\", \"u_manufacturer\": \"ProWash Industries\", \"u_product_description\": \"Warranty policy PWC-EXT-2023 now active\", \"sys_mod_count\": \"1\", \"u_model_number\": \"X200-2023\", \"sys_updated_on\": \"2026-06-30 13:46:24\", \"sys_tags\": \"\", \"u_product_status\": \"1\", \"u_sku\": \"PW-X200-BLK\", \"sys_id\": \"97f9352d01f143103e48918ce4a0a657\", \"sys_updated_by\": \"admin\", \"u_is_serialized\": \"true\", \"sys_created_on\": \"2026-06-30 13:46:03\", \"u_base_price\": \"899.99\", \"u_product_name\": \"ProWash Dishwasher X200\", \"u_max_claims_per_policy\": \"5\", \"u_product_category\": \"\", \"sys_created_by\": \"admin\", \"u_discontinue_date\": \"2024-06-30\"}, \"policy_main\": {\"u_coverage_type\": \"2\", \"u_max_claims_allowed\": \"5\", \"u_effective_date\": \"2022-01-01\", \"u_max_reimbursement_amount\": \"1500\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 13:46:24\", \"u_policy_code\": \"PWC-EXT-2023\", \"sys_tags\": \"\", \"u_coverage_months\": \"36\", \"u_policy_name\": \"ProWash Extended Coverage\", \"sys_id\": \"aff9b12d01f143103e48918ce4a0a636\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 13:46:03\", \"u_covers_labor\": \"true\", \"u_policy_status\": \"1\", \"u_expiry_date\": \"2027-12-31\", \"u_covers_parts\": \"true\", \"sys_created_by\": \"admin\"}, \"prod_reg_main\": {\"u_claims_used\": \"2\", \"u_product\": \"97f9352d01f143103e48918ce4a0a657\", \"u_registration_number\": \"REG-2023-08421\", \"u_retailer_name\": \"Verified - Claim Approved\", \"u_purchase_date\": \"2023-02-20\", \"u_warranty_start_date\": \"2023-02-20\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 13:46:24\", \"u_proof_of_purchase_ref\": \"INV-HG-2023-55012\", \"u_registration_channel\": \"1\", \"sys_tags\": \"\", \"u_warranty_policy\": \"aff9b12d01f143103e48918ce4a0a636\", \"sys_id\": \"abf9352d01f143103e48918ce4a0a65a\", \"sys_updated_by\": \"admin\", \"u_warranty_end_date\": \"2026-02-20\", \"sys_created_on\": \"2026-06-30 13:46:03\", \"u_registration_status\": \"1\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-PW-X200-99012\", \"u_customer\": \"93f9352d01f143103e48918ce4a0a654\", \"u_purchase_price\": \"899.99\"}}", "schema": "{\"u_wcm_warranty_claim\": {\"u_number\": {\"type\": \"str\"}, \"u_product_registration\": {\"FK\": \"u_wcm_product_registration\"}, \"u_warranty_policy\": {\"FK\": \"u_wcm_warranty_policy\"}, \"u_claim_status\": {\"type\": \"str\"}, \"u_claim_type\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_defect_description\": {\"type\": \"str\"}, \"u_failure_date\": {\"type\": \"str\"}, \"u_resolution_type\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_pending_response_since\": {\"type\": \"str\"}, \"u_claim_amount_requested\": {\"type\": \"decimal\"}, \"u_internal_notes\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}}, \"u_wcm_customer\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_address_line1\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_customer_tier\": {\"type\": \"str\"}, \"u_account_status\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_preferred_contact_method\": {\"type\": \"str\"}, \"u_lifetime_claim_count\": {\"type\": \"int\"}}, \"u_wcm_product\": {\"u_product_name\": {\"type\": \"str\"}, \"u_product_category\": {\"FK\": \"u_wcm_product_category\"}, \"u_sku\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_base_price\": {\"type\": \"decimal\"}, \"u_product_status\": {\"type\": \"str\"}, \"u_launch_date\": {\"type\": \"str\"}, \"u_discontinue_date\": {\"type\": \"str\"}, \"u_max_claims_per_policy\": {\"type\": \"int\"}, \"u_is_serialized\": {\"type\": \"bool\"}, \"u_product_description\": {\"type\": \"str\"}}, \"u_wcm_product_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_wcm_product_category\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_default_warranty_months\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_requires_serial_number\": {\"type\": \"bool\"}, \"u_claim_processing_sla_days\": {\"type\": \"int\"}, \"u_max_reimbursement_pct\": {\"type\": \"decimal\"}, \"u_sort_order\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_wcm_warranty_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_policy_code\": {\"type\": \"str\"}, \"u_coverage_months\": {\"type\": \"int\"}, \"u_max_claims_allowed\": {\"type\": \"int\"}, \"u_coverage_type\": {\"type\": \"str\"}, \"u_max_reimbursement_amount\": {\"type\": \"decimal\"}, \"u_policy_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_covers_labor\": {\"type\": \"bool\"}, \"u_covers_parts\": {\"type\": \"bool\"}}, \"u_wcm_product_registration\": {\"u_registration_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_wcm_customer\"}, \"u_product\": {\"FK\": \"u_wcm_product\"}, \"u_warranty_policy\": {\"FK\": \"u_wcm_warranty_policy\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_warranty_start_date\": {\"type\": \"str\"}, \"u_warranty_end_date\": {\"type\": \"str\"}, \"u_registration_status\": {\"type\": \"str\"}, \"u_purchase_price\": {\"type\": \"decimal\"}, \"u_claims_used\": {\"type\": \"int\"}, \"u_retailer_name\": {\"type\": \"str\"}, \"u_proof_of_purchase_ref\": {\"type\": \"str\"}, \"u_registration_channel\": {\"type\": \"str\"}}, \"u_wcm_claim_investigation\": {\"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_investigation_status\": {\"type\": \"str\"}, \"u_assigned_investigator\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_defect_confirmed\": {\"type\": \"bool\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_recommendation\": {\"type\": \"str\"}, \"u_investigation_notes\": {\"type\": \"str\"}, \"u_customer_at_fault\": {\"type\": \"bool\"}}, \"u_wcm_service_order\": {\"u_order_number\": {\"type\": \"str\"}, \"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_service_technician\": {\"FK\": \"u_wcm_service_technician\"}, \"u_order_status\": {\"type\": \"str\"}, \"u_service_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_labor_hours\": {\"type\": \"decimal\"}, \"u_parts_cost\": {\"type\": \"decimal\"}, \"u_service_location\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_customer_signature_obtained\": {\"type\": \"bool\"}, \"u_total_cost\": {\"type\": \"decimal\"}}, \"u_wcm_service_technician\": {\"u_full_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_orders_completed\": {\"type\": \"int\"}, \"u_avg_satisfaction_score\": {\"type\": \"decimal\"}}, \"u_wcm_reimbursement\": {\"u_reimbursement_number\": {\"type\": \"str\"}, \"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_reimbursement_status\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_paid_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_transaction_reference\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approve_repair_create_svc_upd_reg", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_statusCHANGESTO4^u_claim_type=1^u_is_escalated=false", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Service Order for the approved repair claim\n var grSO = new GlideRecord('u_wcm_service_order');\n grSO.initialize();\n grSO.setValue('u_order_status', '1');\n _ewmLog('u_wcm_service_order', 'u_order_status', '', '1', '');\n grSO.setValue('u_service_type', '1');\n _ewmLog('u_wcm_service_order', 'u_service_type', '', '1', '');\n grSO.setValue('u_service_location', 'Main Service Center');\n _ewmLog('u_wcm_service_order', 'u_service_location', '', 'Main Service Center', '');\n try {\n var rSO = grSO.insert();\n if (!rSO) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grSO.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the linked Product Registration to increment claims_used\n var regRef = current.getValue('u_product_registration');\n if (regRef) {\n var grPR = new GlideRecord('u_wcm_product_registration');\n grPR.addQuery('sys_id', regRef);\n grPR.query();\n if (grPR.next()) {\n var oldClaimsUsed = grPR.getValue('u_claims_used');\n var newClaimsUsed = String((parseInt(oldClaimsUsed, 10) || 0) + 1);\n grPR.setValue('u_claims_used', newClaimsUsed);\n _ewmLog('u_wcm_product_registration', 'u_claims_used', oldClaimsUsed, newClaimsUsed, '');\n\n var oldRetailer = grPR.getValue('u_retailer_name');\n grPR.setValue('u_retailer_name', 'Verified - Claim Approved');\n _ewmLog('u_wcm_product_registration', 'u_retailer_name', oldRetailer, 'Verified - Claim Approved', '');\n\n try {\n var rPR = grPR.update();\n if (!rPR) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grPR.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "svc_order_reg_update_cascade", "fires_on_table": "u_wcm_product_registration", "filter_condition": "u_registration_status=1^u_claims_usedISNOTEMPTY^u_registration_channel=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the customer's lifetime claim count\n var custRef = current.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_wcm_customer');\n grCust.addQuery('sys_id', custRef);\n grCust.query();\n if (grCust.next()) {\n var oldCount = grCust.getValue('u_lifetime_claim_count');\n var newCount = parseInt(oldCount || '0', 10) + 1;\n grCust.setValue('u_lifetime_claim_count', newCount);\n _ewmLog('u_wcm_customer', 'u_lifetime_claim_count', oldCount, String(newCount), '');\n var oldTier = grCust.getValue('u_customer_tier');\n grCust.setValue('u_customer_tier', '3');\n _ewmLog('u_wcm_customer', 'u_customer_tier', oldTier, '3', '');\n try { var r1 = grCust.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert a claim investigation record for the linked warranty claim\n var claimsUsed = parseInt(current.getValue('u_claims_used') || '0', 10);\n var wpRef = current.getValue('u_warranty_policy');\n if (wpRef) {\n var grInv = new GlideRecord('u_wcm_claim_investigation');\n grInv.initialize();\n grInv.setValue('u_warranty_claim', '');\n _ewmLog('u_wcm_claim_investigation', 'u_warranty_claim', '', '', '');\n grInv.setValue('u_investigation_status', '1');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_status', '', '1', '');\n grInv.setValue('u_assigned_investigator', 'Auto-System');\n _ewmLog('u_wcm_claim_investigation', 'u_assigned_investigator', '', 'Auto-System', '');\n grInv.setValue('u_investigation_notes', 'Auto-created from product registration update. Claims used: ' + claimsUsed);\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_notes', '', 'Auto-created from product registration update. Claims used: ' + claimsUsed, '');\n try { var r2 = grInv.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update the warranty policy to reflect usage activity\n if (wpRef) {\n var grPol = new GlideRecord('u_wcm_warranty_policy');\n grPol.addQuery('sys_id', wpRef);\n grPol.query();\n if (grPol.next()) {\n var oldCovers = grPol.getValue('u_covers_labor');\n grPol.setValue('u_covers_labor', 'true');\n _ewmLog('u_wcm_warranty_policy', 'u_covers_labor', oldCovers, 'true', '');\n var oldStatus = grPol.getValue('u_policy_status');\n grPol.setValue('u_policy_status', '1');\n _ewmLog('u_wcm_warranty_policy', 'u_policy_status', oldStatus, '1', '');\n try { var r3 = grPol.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + grPol.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "policy_active_sync_invest_product", "fires_on_table": "u_wcm_warranty_policy", "filter_condition": "u_policy_statusCHANGESTO1", "trigger_sequence": "after", "trigger_type": "update", "order": 300, "script": "(function executeRule(current, previous) {\n\n // 1. Update related claim investigations: set to In Progress with investigator\n var inv = new GlideRecord('u_wcm_claim_investigation');\n inv.addQuery('u_warranty_claim.u_warranty_policy', current.getUniqueValue());\n inv.addQuery('u_investigation_status', '1'); // Pending\n inv.query();\n while (inv.next()) {\n var oldStatus = inv.getValue('u_investigation_status');\n inv.setValue('u_investigation_status', '2');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_status', oldStatus, inv.getValue('u_investigation_status'), '');\n\n var oldInvestigator = inv.getValue('u_assigned_investigator');\n inv.setValue('u_assigned_investigator', 'WCM-AUTO-REVIEWER');\n _ewmLog('u_wcm_claim_investigation', 'u_assigned_investigator', oldInvestigator, inv.getValue('u_assigned_investigator'), '');\n\n var oldNotes = inv.getValue('u_investigation_notes');\n inv.setValue('u_investigation_notes', 'Policy activated - investigation auto-started');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_notes', oldNotes, inv.getValue('u_investigation_notes'), '');\n\n try {\n var r1 = inv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + inv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update associated products to reflect active warranty coverage\n var prod = new GlideRecord('u_wcm_product');\n prod.addQuery('u_product_status', '2'); // Discontinued\n prod.query();\n while (prod.next()) {\n var oldProdStatus = prod.getValue('u_product_status');\n prod.setValue('u_product_status', '1');\n _ewmLog('u_wcm_product', 'u_product_status', oldProdStatus, prod.getValue('u_product_status'), '');\n\n var oldMaxClaims = prod.getValue('u_max_claims_per_policy');\n prod.setValue('u_max_claims_per_policy', current.getValue('u_max_claims_allowed'));\n _ewmLog('u_wcm_product', 'u_max_claims_per_policy', oldMaxClaims, prod.getValue('u_max_claims_per_policy'), '');\n\n var oldDesc = prod.getValue('u_product_description');\n prod.setValue('u_product_description', 'Warranty policy ' + current.getValue('u_policy_code') + ' now active');\n _ewmLog('u_wcm_product', 'u_product_description', oldDesc, prod.getValue('u_product_description'), '');\n\n try {\n var r2 = prod.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + prod.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "inv_in_progress_update_svc_cust", "fires_on_table": "u_wcm_claim_investigation", "filter_condition": "u_investigation_statusCHANGESTO2^u_defect_confirmed=true", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update related service orders to 'In Progress' and set technician notes\n var grSO = new GlideRecord('u_wcm_service_order');\n grSO.addQuery('u_warranty_claim', current.getValue('u_warranty_claim'));\n grSO.query();\n while (grSO.next()) {\n var oldStatus = grSO.getValue('u_order_status');\n grSO.setValue('u_order_status', '3');\n _ewmLog('u_wcm_service_order', 'u_order_status', oldStatus, grSO.getValue('u_order_status'), '');\n\n var oldNotes = grSO.getValue('u_technician_notes');\n grSO.setValue('u_technician_notes', 'Defect confirmed during investigation - proceed with service');\n _ewmLog('u_wcm_service_order', 'u_technician_notes', oldNotes, grSO.getValue('u_technician_notes'), '');\n\n try {\n var r = grSO.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + grSO.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update the customer's lifetime claim count\n var grClaim = new GlideRecord('u_wcm_warranty_claim');\n if (grClaim.get(current.getValue('u_warranty_claim'))) {\n var prodRegRef = grClaim.getValue('u_product_registration');\n if (prodRegRef) {\n var grPR = new GlideRecord('u_wcm_product_registration');\n if (grPR.get(prodRegRef)) {\n var custRef = grPR.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_wcm_customer');\n grCust.addQuery('sys_id', custRef);\n grCust.query();\n if (grCust.next()) {\n var oldCount = grCust.getValue('u_lifetime_claim_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grCust.setValue('u_lifetime_claim_count', newCount);\n _ewmLog('u_wcm_customer', 'u_lifetime_claim_count', oldCount, String(newCount), '');\n try {\n var r2 = grCust.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "svc_order_in_progress_reimb_tech", "fires_on_table": "u_wcm_service_order", "filter_condition": "u_order_statusCHANGESTO3^u_service_type=1^u_customer_signature_obtained=false", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a reimbursement record for the linked warranty claim\n var grReimb = new GlideRecord('u_wcm_reimbursement');\n grReimb.initialize();\n grReimb.setValue('u_warranty_claim', current.getValue('u_warranty_claim'));\n _ewmLog('u_wcm_reimbursement', 'u_warranty_claim', '', current.getValue('u_warranty_claim'), '');\n grReimb.setValue('u_reimbursement_status', '1');\n _ewmLog('u_wcm_reimbursement', 'u_reimbursement_status', '', '1', '');\n grReimb.setValue('u_currency', 'USD');\n _ewmLog('u_wcm_reimbursement', 'u_currency', '', 'USD', '');\n try {\n var rInsert = grReimb.insert();\n if (!rInsert) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grReimb.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the assigned service technician availability to Busy\n var techRef = current.getValue('u_service_technician');\n if (techRef) {\n var grTech = new GlideRecord('u_wcm_service_technician');\n grTech.addQuery('sys_id', techRef);\n grTech.query();\n if (grTech.next()) {\n var oldAvail = grTech.getValue('u_availability_status');\n grTech.setValue('u_availability_status', '2');\n _ewmLog('u_wcm_service_technician', 'u_availability_status', oldAvail, '2', '');\n try {\n var rUpdate = grTech.update();\n if (!rUpdate) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grTech.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "reimb_pending_store_credit_cascade", "fires_on_table": "u_wcm_reimbursement", "filter_condition": "u_reimbursement_status=1^u_payment_method=4", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Update the customer's preferred contact method to Email for store credit reimbursements\n var custGr = new GlideRecord('u_wcm_customer');\n var claimRef = current.getValue('u_warranty_claim');\n if (claimRef) {\n var claimGr = new GlideRecord('u_wcm_warranty_claim');\n if (claimGr.get(claimRef)) {\n var prodRegRef = claimGr.getValue('u_product_registration');\n if (prodRegRef) {\n var prGr = new GlideRecord('u_wcm_product_registration');\n if (prGr.get(prodRegRef)) {\n var custRef = prGr.getValue('u_customer');\n var prodRef = prGr.getValue('u_product');\n\n // Update Customer preferred_contact_method to Email\n if (custRef) {\n custGr.addQuery('sys_id', custRef);\n custGr.query();\n if (custGr.next()) {\n var oldContact = custGr.getValue('u_preferred_contact_method');\n custGr.setValue('u_preferred_contact_method', '1');\n _ewmLog('u_wcm_customer', 'u_preferred_contact_method', oldContact, custGr.getValue('u_preferred_contact_method'), '');\n try {\n var r1 = custGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + custGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update Product max_claims_per_policy to 5\n if (prodRef) {\n var prodGr = new GlideRecord('u_wcm_product');\n prodGr.addQuery('sys_id', prodRef);\n prodGr.query();\n if (prodGr.next()) {\n var oldMax = prodGr.getValue('u_max_claims_per_policy');\n prodGr.setValue('u_max_claims_per_policy', 5);\n _ewmLog('u_wcm_product', 'u_max_claims_per_policy', oldMax, prodGr.getValue('u_max_claims_per_policy'), '');\n try {\n var r2 = prodGr.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + prodGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n // 3. Update service technicians linked to service orders for this claim\n var soGr = new GlideRecord('u_wcm_service_order');\n soGr.addQuery('u_warranty_claim', claimRef);\n soGr.query();\n while (soGr.next()) {\n var techRef = soGr.getValue('u_service_technician');\n if (techRef) {\n var techGr = new GlideRecord('u_wcm_service_technician');\n techGr.addQuery('sys_id', techRef);\n techGr.query();\n if (techGr.next()) {\n var oldCert = techGr.getValue('u_certifications');\n techGr.setValue('u_certifications', 'Store Credit Fulfillment Certified');\n _ewmLog('u_wcm_service_technician', 'u_certifications', oldCert, techGr.getValue('u_certifications'), '');\n var oldAvail = techGr.getValue('u_availability_status');\n techGr.setValue('u_availability_status', '1');\n _ewmLog('u_wcm_service_technician', 'u_availability_status', oldAvail, techGr.getValue('u_availability_status'), '');\n try {\n var r3 = techGr.update();\n if (!r3) { _ewmLog('','','','', 'GR update failed: ' + techGr.getLastErrorMessage()); }\n } catch(e3) { _ewmLog('','','','', e3.message || String(e3)); }\n }\n }\n }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_wcm_warranty_policy", "documentkey": "aff9b12d01f143103e48918ce4a0a636", "fieldname": "u_policy_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_wcm_service_order", "documentkey": "641a352d01f143103e48918ce4a0a6f1", "fieldname": "u_order_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_product_registration", "documentkey": "abf9352d01f143103e48918ce4a0a65a", "fieldname": "u_retailer_name", "oldvalue": "HomeGoods Superstore", "newvalue": "Verified - Claim Approved"}, {"tablename": "u_wcm_warranty_claim", "documentkey": "aff9352d01f143103e48918ce4a0a6e6", "fieldname": "u_claim_status", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "a41a792d01f143103e48918ce4a0a6ed", "fieldname": "u_customer_at_fault", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_product", "documentkey": "97f9352d01f143103e48918ce4a0a657", "fieldname": "u_product_description", "oldvalue": "Premium dishwasher with smart diagnostics", "newvalue": "Warranty policy PWC-EXT-2023 now active"}, {"tablename": "u_wcm_service_order", "documentkey": "641a352d01f143103e48918ce4a0a6f1", "fieldname": "u_customer_signature_obtained", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_customer", "documentkey": "93f9352d01f143103e48918ce4a0a654", "fieldname": "u_customer_tier", "oldvalue": "1", "newvalue": "3"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "a41a792d01f143103e48918ce4a0a6ed", "fieldname": "u_investigation_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "a41a792d01f143103e48918ce4a0a6ed", "fieldname": "u_assigned_investigator", "oldvalue": "", "newvalue": "Auto-System"}, {"tablename": "u_wcm_product", "documentkey": "97f9352d01f143103e48918ce4a0a657", "fieldname": "u_product_status", "oldvalue": "2", "newvalue": "1"}, {"tablename": "u_wcm_service_order", "documentkey": "641a352d01f143103e48918ce4a0a6f1", "fieldname": "u_service_location", "oldvalue": "", "newvalue": "Main Service Center"}, {"tablename": "u_wcm_customer", "documentkey": "93f9352d01f143103e48918ce4a0a654", "fieldname": "u_lifetime_claim_count", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "a41a792d01f143103e48918ce4a0a6ed", "fieldname": "u_defect_confirmed", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_product", "documentkey": "97f9352d01f143103e48918ce4a0a657", "fieldname": "u_max_claims_per_policy", "oldvalue": "3", "newvalue": "5"}, {"tablename": "u_wcm_product_registration", "documentkey": "abf9352d01f143103e48918ce4a0a65a", "fieldname": "u_claims_used", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_wcm_service_order", "documentkey": "641a352d01f143103e48918ce4a0a6f1", "fieldname": "u_service_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_claim_investigation", "documentkey": "a41a792d01f143103e48918ce4a0a6ed", "fieldname": "u_investigation_notes", "oldvalue": "", "newvalue": "Auto-created from product registration update. Claims used: 2"}, {"tablename": "u_wcm_warranty_policy", "documentkey": "aff9b12d01f143103e48918ce4a0a636", "fieldname": "u_covers_labor", "oldvalue": "0", "newvalue": "1"}], "ewm_logs": [{"sys_id": "241a792d01f143103e48918ce4a0a6ec", "u_br_name": "svc_order_reg_update_cascade", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_assigned_investigator", "u_old_value": "", "u_new_value": "Auto-System", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "241a792d01f143103e48918ce4a0a6f1", "u_br_name": "policy_active_sync_invest_product", "u_table_name": "u_wcm_product", "u_field_name": "u_max_claims_per_policy", "u_old_value": "3", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "2c1a352d01f143103e48918ce4a0a6f0", "u_br_name": "approve_repair_create_svc_upd_reg", "u_table_name": "u_wcm_service_order", "u_field_name": "u_service_location", "u_old_value": "", "u_new_value": "Main Service Center", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "601a792d01f143103e48918ce4a0a6e9", "u_br_name": "svc_order_reg_update_cascade", "u_table_name": "u_wcm_customer", "u_field_name": "u_lifetime_claim_count", "u_old_value": "3", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "641a352d01f143103e48918ce4a0a6ef", "u_br_name": "approve_repair_create_svc_upd_reg", "u_table_name": "u_wcm_service_order", "u_field_name": "u_order_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "641a792d01f143103e48918ce4a0a6ee", "u_br_name": "svc_order_reg_update_cascade", "u_table_name": "u_wcm_warranty_policy", "u_field_name": "u_covers_labor", "u_old_value": "0", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "6c1a792d01f143103e48918ce4a0a6e6", "u_br_name": "approve_repair_create_svc_upd_reg", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_claims_used", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "6c1a792d01f143103e48918ce4a0a6ec", "u_br_name": "svc_order_reg_update_cascade", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_investigation_notes", "u_old_value": "", "u_new_value": "Auto-created from product registration update. Claims used: 2", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "a81a792d01f143103e48918ce4a0a6f0", "u_br_name": "policy_active_sync_invest_product", "u_table_name": "u_wcm_product", "u_field_name": "u_product_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "ac1a792d01f143103e48918ce4a0a6f1", "u_br_name": "policy_active_sync_invest_product", "u_table_name": "u_wcm_product", "u_field_name": "u_product_description", "u_old_value": "Premium dishwasher with smart diagnostics", "u_new_value": "Warranty policy PWC-EXT-2023 now active", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "e01a352d01f143103e48918ce4a0a6f0", "u_br_name": "approve_repair_create_svc_upd_reg", "u_table_name": "u_wcm_service_order", "u_field_name": "u_service_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "e01a792d01f143103e48918ce4a0a6eb", "u_br_name": "svc_order_reg_update_cascade", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "e41a792d01f143103e48918ce4a0a6e7", "u_br_name": "approve_repair_create_svc_upd_reg", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_retailer_name", "u_old_value": "HomeGoods Superstore", "u_new_value": "Verified - Claim Approved", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "e81a792d01f143103e48918ce4a0a6e9", "u_br_name": "svc_order_reg_update_cascade", "u_table_name": "u_wcm_customer", "u_field_name": "u_customer_tier", "u_old_value": "1", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "e81a792d01f143103e48918ce4a0a6eb", "u_br_name": "svc_order_reg_update_cascade", "u_table_name": "u_wcm_claim_investigation", "u_field_name": "u_investigation_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}, {"sys_id": "ec1a792d01f143103e48918ce4a0a6ee", "u_br_name": "svc_order_reg_update_cascade", "u_table_name": "u_wcm_warranty_policy", "u_field_name": "u_policy_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:46:24"}], "metadata": "{\"domain\": \"warranty_claim_processing\", \"primary_table\": \"u_wcm_warranty_claim\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 3, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 19}"} {"tool_name": "update_wcm_warranty_claim", "parameters": "{\"table_name\": \"u_wcm_warranty_claim\", \"operation\": \"update\", \"fields\": {\"u_claim_status\": \"4\", \"u_claim_type\": \"1\", \"u_is_escalated\": \"true\"}}", "seed_data": "{\"u_claim_type\": \"1\", \"u_number\": \"WCM0001001\", \"u_product_registration\": \"43ca71ed01f143103e48918ce4a0a67d\", \"u_resolution_type\": \"\", \"u_submission_date\": \"2024-11-01\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 13:49:55\", \"u_internal_notes\": \"Escalated per manager review\", \"u_is_escalated\": \"true\", \"sys_tags\": \"\", \"u_resolution_date\": \"\", \"u_warranty_policy\": \"87ca71ed01f143103e48918ce4a0a69a\", \"u_failure_date\": \"2024-10-28\", \"sys_id\": \"8fca71ed01f143103e48918ce4a0a6a0\", \"u_claim_status\": \"4\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 13:49:35\", \"u_claim_amount_requested\": \"350\", \"sys_created_by\": \"admin\", \"u_pending_response_since\": \"\", \"u_defect_description\": \"Unit overheats during normal operation after 10 minutes\"}", "supporting_data": "{\"customer_main\": {\"u_preferred_contact_method\": \"2\", \"u_country\": \"US\", \"u_registration_date\": \"2023-01-15\", \"u_city\": \"Portland\", \"u_email\": \"jane.doe@example.com\", \"sys_mod_count\": \"0\", \"u_account_status\": \"1\", \"u_customer_tier\": \"3\", \"sys_updated_on\": \"2026-06-30 13:49:35\", \"sys_tags\": \"\", \"sys_id\": \"c3ca31ed01f143103e48918ce4a0a660\", \"sys_updated_by\": \"admin\", \"u_lifetime_claim_count\": \"2\", \"u_address_line1\": \"123 Elm Street\", \"u_phone\": \"555-0101\", \"sys_created_on\": \"2026-06-30 13:49:35\", \"sys_created_by\": \"admin\", \"u_full_name\": \"Jane Doe\"}, \"product_main\": {\"u_launch_date\": \"2022-06-01\", \"u_manufacturer\": \"WidgetCorp\", \"u_product_description\": \"High-performance widget for industrial use\", \"sys_mod_count\": \"0\", \"u_model_number\": \"X200\", \"sys_updated_on\": \"2026-06-30 13:49:35\", \"sys_tags\": \"\", \"u_product_status\": \"2\", \"u_sku\": \"PWX200-BLK\", \"sys_id\": \"8fca71ed01f143103e48918ce4a0a679\", \"sys_updated_by\": \"admin\", \"u_is_serialized\": \"false\", \"sys_created_on\": \"2026-06-30 13:49:35\", \"u_base_price\": \"499.99\", \"u_product_name\": \"ProWidget X200\", \"u_max_claims_per_policy\": \"3\", \"u_product_category\": \"\", \"sys_created_by\": \"admin\", \"u_discontinue_date\": \"\"}, \"policy_main\": {\"u_coverage_type\": \"2\", \"u_max_claims_allowed\": \"5\", \"u_effective_date\": \"2023-01-01\", \"u_max_reimbursement_amount\": \"1000\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 13:49:55\", \"u_policy_code\": \"STD-24M\", \"sys_tags\": \"\", \"u_coverage_months\": \"24\", \"u_policy_name\": \"Standard 24-Month Coverage\", \"sys_id\": \"87ca71ed01f143103e48918ce4a0a69a\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 13:49:35\", \"u_covers_labor\": \"true\", \"u_policy_status\": \"1\", \"u_expiry_date\": \"2026-12-31\", \"u_covers_parts\": \"true\", \"sys_created_by\": \"admin\"}, \"prod_reg_main\": {\"u_claims_used\": \"2\", \"u_product\": \"8fca71ed01f143103e48918ce4a0a679\", \"u_registration_number\": \"REG-20230501-001\", \"u_retailer_name\": \"TechMart\", \"u_purchase_date\": \"2023-05-01\", \"u_warranty_start_date\": \"2023-05-01\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 13:49:56\", \"u_proof_of_purchase_ref\": \"INV-2023-44521\", \"u_registration_channel\": \"2\", \"sys_tags\": \"\", \"u_warranty_policy\": \"87ca71ed01f143103e48918ce4a0a69a\", \"sys_id\": \"43ca71ed01f143103e48918ce4a0a67d\", \"sys_updated_by\": \"admin\", \"u_warranty_end_date\": \"2025-05-01\", \"sys_created_on\": \"2026-06-30 13:49:35\", \"u_registration_status\": \"1\", \"sys_created_by\": \"admin\", \"u_serial_number\": \"SN-X200-98765\", \"u_customer\": \"c3ca31ed01f143103e48918ce4a0a660\", \"u_purchase_price\": \"499.99\"}, \"claim_seed\": {\"u_claim_type\": \"1\", \"u_number\": \"WCM0001001\", \"u_product_registration\": \"43ca71ed01f143103e48918ce4a0a67d\", \"u_resolution_type\": \"\", \"u_submission_date\": \"2024-11-01\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 13:49:35\", \"u_internal_notes\": \"Escalated per manager review\", \"u_is_escalated\": \"true\", \"sys_tags\": \"\", \"u_resolution_date\": \"\", \"u_warranty_policy\": \"87ca71ed01f143103e48918ce4a0a69a\", \"u_failure_date\": \"2024-10-28\", \"sys_id\": \"8bca71ed01f143103e48918ce4a0a69d\", \"u_claim_status\": \"3\", \"sys_updated_by\": \"admin\", \"sys_created_on\": \"2026-06-30 13:49:35\", \"u_claim_amount_requested\": \"350\", \"sys_created_by\": \"admin\", \"u_pending_response_since\": \"\", \"u_defect_description\": \"Unit overheats during normal operation after 10 minutes\"}, \"investigation_main\": {\"u_evidence_reference\": \"EVD-2024-0055\", \"u_investigation_status\": \"2\", \"u_defect_confirmed\": \"true\", \"u_warranty_claim\": \"8bca71ed01f143103e48918ce4a0a69d\", \"u_recommendation\": \"3\", \"sys_mod_count\": \"0\", \"u_completion_date\": \"\", \"sys_updated_on\": \"2026-06-30 13:49:35\", \"sys_tags\": \"\", \"u_customer_at_fault\": \"false\", \"u_investigation_notes\": \"Initial investigation in progress\", \"sys_id\": \"87ca71ed01f143103e48918ce4a0a6b2\", \"sys_updated_by\": \"admin\", \"u_root_cause\": \"Thermal paste degradation\", \"sys_created_on\": \"2026-06-30 13:49:35\", \"u_start_date\": \"2024-11-02\", \"u_assigned_investigator\": \"John Smith\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_wcm_warranty_claim\": {\"u_number\": {\"type\": \"str\"}, \"u_product_registration\": {\"FK\": \"u_wcm_product_registration\"}, \"u_warranty_policy\": {\"FK\": \"u_wcm_warranty_policy\"}, \"u_claim_status\": {\"type\": \"str\"}, \"u_claim_type\": {\"type\": \"str\"}, \"u_submission_date\": {\"type\": \"str\"}, \"u_defect_description\": {\"type\": \"str\"}, \"u_failure_date\": {\"type\": \"str\"}, \"u_resolution_type\": {\"type\": \"str\"}, \"u_resolution_date\": {\"type\": \"str\"}, \"u_pending_response_since\": {\"type\": \"str\"}, \"u_claim_amount_requested\": {\"type\": \"decimal\"}, \"u_internal_notes\": {\"type\": \"str\"}, \"u_is_escalated\": {\"type\": \"bool\"}}, \"u_wcm_customer\": {\"u_full_name\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_address_line1\": {\"type\": \"str\"}, \"u_city\": {\"type\": \"str\"}, \"u_country\": {\"type\": \"str\"}, \"u_customer_tier\": {\"type\": \"str\"}, \"u_account_status\": {\"type\": \"str\"}, \"u_registration_date\": {\"type\": \"str\"}, \"u_preferred_contact_method\": {\"type\": \"str\"}, \"u_lifetime_claim_count\": {\"type\": \"int\"}}, \"u_wcm_product\": {\"u_product_name\": {\"type\": \"str\"}, \"u_product_category\": {\"FK\": \"u_wcm_product_category\"}, \"u_sku\": {\"type\": \"str\"}, \"u_manufacturer\": {\"type\": \"str\"}, \"u_model_number\": {\"type\": \"str\"}, \"u_base_price\": {\"type\": \"decimal\"}, \"u_product_status\": {\"type\": \"str\"}, \"u_launch_date\": {\"type\": \"str\"}, \"u_discontinue_date\": {\"type\": \"str\"}, \"u_max_claims_per_policy\": {\"type\": \"int\"}, \"u_is_serialized\": {\"type\": \"bool\"}, \"u_product_description\": {\"type\": \"str\"}}, \"u_wcm_product_category\": {\"u_category_name\": {\"type\": \"str\"}, \"u_parent_category\": {\"FK\": \"u_wcm_product_category\"}, \"u_category_code\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_default_warranty_months\": {\"type\": \"int\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_requires_serial_number\": {\"type\": \"bool\"}, \"u_claim_processing_sla_days\": {\"type\": \"int\"}, \"u_max_reimbursement_pct\": {\"type\": \"decimal\"}, \"u_sort_order\": {\"type\": \"int\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_wcm_warranty_policy\": {\"u_policy_name\": {\"type\": \"str\"}, \"u_policy_code\": {\"type\": \"str\"}, \"u_coverage_months\": {\"type\": \"int\"}, \"u_max_claims_allowed\": {\"type\": \"int\"}, \"u_coverage_type\": {\"type\": \"str\"}, \"u_max_reimbursement_amount\": {\"type\": \"decimal\"}, \"u_policy_status\": {\"type\": \"str\"}, \"u_effective_date\": {\"type\": \"str\"}, \"u_expiry_date\": {\"type\": \"str\"}, \"u_covers_labor\": {\"type\": \"bool\"}, \"u_covers_parts\": {\"type\": \"bool\"}}, \"u_wcm_product_registration\": {\"u_registration_number\": {\"type\": \"str\"}, \"u_customer\": {\"FK\": \"u_wcm_customer\"}, \"u_product\": {\"FK\": \"u_wcm_product\"}, \"u_warranty_policy\": {\"FK\": \"u_wcm_warranty_policy\"}, \"u_serial_number\": {\"type\": \"str\"}, \"u_purchase_date\": {\"type\": \"str\"}, \"u_warranty_start_date\": {\"type\": \"str\"}, \"u_warranty_end_date\": {\"type\": \"str\"}, \"u_registration_status\": {\"type\": \"str\"}, \"u_purchase_price\": {\"type\": \"decimal\"}, \"u_claims_used\": {\"type\": \"int\"}, \"u_retailer_name\": {\"type\": \"str\"}, \"u_proof_of_purchase_ref\": {\"type\": \"str\"}, \"u_registration_channel\": {\"type\": \"str\"}}, \"u_wcm_claim_investigation\": {\"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_investigation_status\": {\"type\": \"str\"}, \"u_assigned_investigator\": {\"type\": \"str\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_defect_confirmed\": {\"type\": \"bool\"}, \"u_root_cause\": {\"type\": \"str\"}, \"u_evidence_reference\": {\"type\": \"str\"}, \"u_recommendation\": {\"type\": \"str\"}, \"u_investigation_notes\": {\"type\": \"str\"}, \"u_customer_at_fault\": {\"type\": \"bool\"}}, \"u_wcm_service_order\": {\"u_order_number\": {\"type\": \"str\"}, \"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_service_technician\": {\"FK\": \"u_wcm_service_technician\"}, \"u_order_status\": {\"type\": \"str\"}, \"u_service_type\": {\"type\": \"str\"}, \"u_scheduled_date\": {\"type\": \"str\"}, \"u_completion_date\": {\"type\": \"str\"}, \"u_labor_hours\": {\"type\": \"decimal\"}, \"u_parts_cost\": {\"type\": \"decimal\"}, \"u_service_location\": {\"type\": \"str\"}, \"u_technician_notes\": {\"type\": \"str\"}, \"u_customer_signature_obtained\": {\"type\": \"bool\"}, \"u_total_cost\": {\"type\": \"decimal\"}}, \"u_wcm_service_technician\": {\"u_full_name\": {\"type\": \"str\"}, \"u_employee_id\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}, \"u_skill_level\": {\"type\": \"str\"}, \"u_region\": {\"type\": \"str\"}, \"u_availability_status\": {\"type\": \"str\"}, \"u_certifications\": {\"type\": \"str\"}, \"u_hire_date\": {\"type\": \"str\"}, \"u_total_orders_completed\": {\"type\": \"int\"}, \"u_avg_satisfaction_score\": {\"type\": \"decimal\"}}, \"u_wcm_reimbursement\": {\"u_reimbursement_number\": {\"type\": \"str\"}, \"u_warranty_claim\": {\"FK\": \"u_wcm_warranty_claim\"}, \"u_reimbursement_status\": {\"type\": \"str\"}, \"u_payment_method\": {\"type\": \"str\"}, \"u_approved_amount\": {\"type\": \"decimal\"}, \"u_paid_amount\": {\"type\": \"decimal\"}, \"u_currency\": {\"type\": \"str\"}, \"u_payment_date\": {\"type\": \"str\"}, \"u_transaction_reference\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}}}", "business_rules": [{"name": "approve_claim_create_svc_upd_reg", "fires_on_table": "u_wcm_warranty_claim", "filter_condition": "u_claim_statusCHANGESTO4^u_claim_type=1^u_is_escalated=true", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new Service Order for the approved repair claim\n var grSO = new GlideRecord('u_wcm_service_order');\n grSO.initialize();\n grSO.setValue('u_warranty_claim', current.getValue('u_number'));\n _ewmLog('u_wcm_service_order', 'u_warranty_claim', '', current.getValue('u_number'), '');\n grSO.setValue('u_order_status', '1');\n _ewmLog('u_wcm_service_order', 'u_order_status', '', '1', '');\n grSO.setValue('u_service_type', '1');\n _ewmLog('u_wcm_service_order', 'u_service_type', '', '1', '');\n try {\n var rSO = grSO.insert();\n if (!rSO) { _ewmLog('','','','', 'GR insert failed: ' + grSO.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n\n // 2. Update the linked Product Registration to increment claims_used\n var prodRegSysId = current.getValue('u_product_registration');\n if (prodRegSysId) {\n var grPR = new GlideRecord('u_wcm_product_registration');\n grPR.addQuery('sys_id', prodRegSysId);\n grPR.query();\n if (grPR.next()) {\n var oldClaimsUsed = grPR.getValue('u_claims_used');\n var newClaimsUsed = (parseInt(oldClaimsUsed, 10) || 0) + 1;\n grPR.setValue('u_claims_used', newClaimsUsed);\n _ewmLog('u_wcm_product_registration', 'u_claims_used', oldClaimsUsed, String(newClaimsUsed), '');\n try {\n var rPR = grPR.update();\n if (!rPR) { _ewmLog('','','','', 'GR update failed: ' + grPR.getLastErrorMessage()); }\n } catch(e2) {\n _ewmLog('','','','', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "svc_order_init_dispatch_details", "fires_on_table": "u_wcm_service_order", "filter_condition": "u_order_status=1^u_service_type=1^u_warranty_claimISNOTEMPTY", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Set scheduled_date and service_location on the new service order (current table)\n var oldSched = current.getValue('u_scheduled_date');\n current.setValue('u_scheduled_date', '2025-02-15');\n _ewmLog('u_wcm_service_order', 'u_scheduled_date', oldSched, current.getValue('u_scheduled_date'), '');\n\n var oldLoc = current.getValue('u_service_location');\n current.setValue('u_service_location', 'Main Service Center - Building A');\n _ewmLog('u_wcm_service_order', 'u_service_location', oldLoc, current.getValue('u_service_location'), '');\n\n // 2. Update the linked claim investigation to Completed with recommendation Approve\n var claimRef = current.getValue('u_warranty_claim');\n var grInv = new GlideRecord('u_wcm_claim_investigation');\n grInv.addQuery('u_warranty_claim', claimRef);\n grInv.query();\n while (grInv.next()) {\n var oldInvStatus = grInv.getValue('u_investigation_status');\n grInv.setValue('u_investigation_status', '3');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_status', oldInvStatus, grInv.getValue('u_investigation_status'), '');\n\n var oldRecommendation = grInv.getValue('u_recommendation');\n grInv.setValue('u_recommendation', '1');\n _ewmLog('u_wcm_claim_investigation', 'u_recommendation', oldRecommendation, grInv.getValue('u_recommendation'), '');\n\n var oldInvNotes = grInv.getValue('u_investigation_notes');\n grInv.setValue('u_investigation_notes', 'Service order dispatched for on-site repair');\n _ewmLog('u_wcm_claim_investigation', 'u_investigation_notes', oldInvNotes, grInv.getValue('u_investigation_notes'), '');\n try {\n var r1 = grInv.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grInv.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Update the warranty policy to reflect active usage\n var grClaim = new GlideRecord('u_wcm_warranty_claim');\n if (grClaim.get(claimRef)) {\n var policyRef = grClaim.getValue('u_warranty_policy');\n if (policyRef) {\n var grPol = new GlideRecord('u_wcm_warranty_policy');\n if (grPol.get(policyRef)) {\n var oldCoversLabor = grPol.getValue('u_covers_labor');\n grPol.setValue('u_covers_labor', 'true');\n _ewmLog('u_wcm_warranty_policy', 'u_covers_labor', oldCoversLabor, grPol.getValue('u_covers_labor'), '');\n try {\n var r2 = grPol.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grPol.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n\n})(current, previous);"}, {"name": "invest_complete_reimburse_customer", "fires_on_table": "u_wcm_claim_investigation", "filter_condition": "u_investigation_status=3^u_recommendation=1", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a reimbursement record for the approved investigation\n var grReimb = new GlideRecord('u_wcm_reimbursement');\n grReimb.initialize();\n grReimb.setValue('u_warranty_claim', current.getValue('u_warranty_claim'));\n _ewmLog('u_wcm_reimbursement', 'u_warranty_claim', '', current.getValue('u_warranty_claim'), '');\n\n grReimb.setValue('u_reimbursement_status', '1');\n _ewmLog('u_wcm_reimbursement', 'u_reimbursement_status', '', '1', '');\n\n grReimb.setValue('u_payment_method', '4');\n _ewmLog('u_wcm_reimbursement', 'u_payment_method', '', '4', '');\n\n grReimb.setValue('u_currency', 'USD');\n _ewmLog('u_wcm_reimbursement', 'u_currency', '', 'USD', '');\n\n try {\n var rIns = grReimb.insert();\n if (!rIns) { _ewmLog('','','','', 'GR insert failed: ' + grReimb.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Update the customer lifetime claim count and preferred contact method\n var claimRef = current.getValue('u_warranty_claim');\n if (claimRef) {\n var grClaim = new GlideRecord('u_wcm_warranty_claim');\n if (grClaim.get(claimRef)) {\n var prodRegRef = grClaim.getValue('u_product_registration');\n if (prodRegRef) {\n var grProdReg = new GlideRecord('u_wcm_product_registration');\n if (grProdReg.get(prodRegRef)) {\n var custRef = grProdReg.getValue('u_customer');\n if (custRef) {\n var grCust = new GlideRecord('u_wcm_customer');\n grCust.addQuery('sys_id', custRef);\n grCust.query();\n if (grCust.next()) {\n var oldCount = grCust.getValue('u_lifetime_claim_count');\n var newCount = (parseInt(oldCount, 10) || 0) + 1;\n grCust.setValue('u_lifetime_claim_count', newCount);\n _ewmLog('u_wcm_customer', 'u_lifetime_claim_count', oldCount, String(newCount), '');\n\n var oldContact = grCust.getValue('u_preferred_contact_method');\n grCust.setValue('u_preferred_contact_method', '1');\n _ewmLog('u_wcm_customer', 'u_preferred_contact_method', oldContact, '1', '');\n\n try {\n var rUpd = grCust.update();\n if (!rUpd) { _ewmLog('','','','', 'GR update failed: ' + grCust.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "reimburse_and_reg_on_cust_update", "fires_on_table": "u_wcm_customer", "filter_condition": "u_lifetime_claim_countISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update reimbursement records linked to claims for this customer's registrations\n var regGr = new GlideRecord('u_wcm_product_registration');\n regGr.addQuery('u_customer', current.getUniqueValue());\n regGr.query();\n while (regGr.next()) {\n // Update registration retailer_name and claims_used\n var oldRetailer = regGr.getValue('u_retailer_name');\n regGr.setValue('u_retailer_name', 'Verified Retailer');\n _ewmLog('u_wcm_product_registration', 'u_retailer_name', oldRetailer, regGr.getValue('u_retailer_name'), '');\n\n var oldClaimsUsed = regGr.getValue('u_claims_used');\n var newClaimsUsed = parseInt(oldClaimsUsed || '0', 10) + 1;\n regGr.setValue('u_claims_used', newClaimsUsed);\n _ewmLog('u_wcm_product_registration', 'u_claims_used', oldClaimsUsed, String(newClaimsUsed), '');\n\n try {\n var rReg = regGr.update();\n if (!rReg) {\n _ewmLog('', '', '', '', 'GR update failed: ' + regGr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n // 2. Update reimbursement records linked to warranty claims for this customer\n var claimGr = new GlideRecord('u_wcm_product_registration');\n claimGr.addQuery('u_customer', current.getUniqueValue());\n claimGr.query();\n while (claimGr.next()) {\n var wcGr = new GlideRecord('u_wcm_warranty_claim');\n wcGr.addQuery('u_product_registration', claimGr.getUniqueValue());\n wcGr.query();\n while (wcGr.next()) {\n var rmbGr = new GlideRecord('u_wcm_reimbursement');\n rmbGr.addQuery('u_warranty_claim', wcGr.getUniqueValue());\n rmbGr.query();\n while (rmbGr.next()) {\n var oldStatus = rmbGr.getValue('u_reimbursement_status');\n rmbGr.setValue('u_reimbursement_status', '2');\n _ewmLog('u_wcm_reimbursement', 'u_reimbursement_status', oldStatus, '2', '');\n\n var oldApprovedBy = rmbGr.getValue('u_approved_by');\n rmbGr.setValue('u_approved_by', 'system_auto_approval');\n _ewmLog('u_wcm_reimbursement', 'u_approved_by', oldApprovedBy, 'system_auto_approval', '');\n\n try {\n var rRmb = rmbGr.update();\n if (!rRmb) {\n _ewmLog('', '', '', '', 'GR update failed: ' + rmbGr.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "reimb_approved_create_renewal_reg", "fires_on_table": "u_wcm_reimbursement", "filter_condition": "u_reimbursement_status=2", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n var claimRef = current.getValue('u_warranty_claim');\n if (!claimRef) return;\n\n var claimGr = new GlideRecord('u_wcm_warranty_claim');\n if (!claimGr.get(claimRef)) return;\n\n var prodRegRef = claimGr.getValue('u_product_registration');\n var policyRef = claimGr.getValue('u_warranty_policy');\n\n var gr = new GlideRecord('u_wcm_product_registration');\n gr.initialize();\n\n gr.setValue('u_registration_status', '1');\n _ewmLog('u_wcm_product_registration', 'u_registration_status', '', gr.getValue('u_registration_status'), '');\n\n gr.setValue('u_warranty_start_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_wcm_product_registration', 'u_warranty_start_date', '', gr.getValue('u_warranty_start_date'), '');\n\n gr.setValue('u_claims_used', '0');\n _ewmLog('u_wcm_product_registration', 'u_claims_used', '', gr.getValue('u_claims_used'), '');\n\n gr.setValue('u_retailer_name', 'Warranty Renewal');\n _ewmLog('u_wcm_product_registration', 'u_retailer_name', '', gr.getValue('u_retailer_name'), '');\n\n gr.setValue('u_registration_channel', '1');\n _ewmLog('u_wcm_product_registration', 'u_registration_channel', '', gr.getValue('u_registration_channel'), '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}, {"name": "set_new_reg_defaults_on_insert", "fires_on_table": "u_wcm_product_registration", "filter_condition": "u_registration_status=1^u_registration_channel=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // Before-insert BR: set default fields for new online active product registrations\n\n // 1. Set warranty_start_date to today\n var old1 = current.getValue('u_warranty_start_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n current.setValue('u_warranty_start_date', today);\n _ewmLog('u_wcm_product_registration', 'u_warranty_start_date', old1, current.getValue('u_warranty_start_date'), '');\n\n // 2. Set purchase_date to today if empty\n var old2 = current.getValue('u_purchase_date');\n current.setValue('u_purchase_date', today);\n _ewmLog('u_wcm_product_registration', 'u_purchase_date', old2, current.getValue('u_purchase_date'), '');\n\n // 3. Initialize claims_used to 0\n var old3 = current.getValue('u_claims_used');\n current.setValue('u_claims_used', '0');\n _ewmLog('u_wcm_product_registration', 'u_claims_used', old3, current.getValue('u_claims_used'), '');\n\n // 4. Set retailer_name to default for online registrations\n var old4 = current.getValue('u_retailer_name');\n current.setValue('u_retailer_name', 'Online Direct');\n _ewmLog('u_wcm_product_registration', 'u_retailer_name', old4, current.getValue('u_retailer_name'), '');\n\n})(current, previous);"}, {"name": "prod_reg_insert_update_product_info", "fires_on_table": "u_wcm_product_registration", "filter_condition": "u_registration_status=1^u_registration_channel=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n var prodRef = current.getValue('u_product');\n if (!prodRef) return;\n\n var gr = new GlideRecord('u_wcm_product');\n gr.addQuery('sys_id', prodRef);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_product_status');\n gr.setValue('u_product_status', '1');\n _ewmLog('u_wcm_product', 'u_product_status', oldStatus, gr.getValue('u_product_status'), '');\n\n var oldSerialized = gr.getValue('u_is_serialized');\n gr.setValue('u_is_serialized', 'true');\n _ewmLog('u_wcm_product', 'u_is_serialized', oldSerialized, gr.getValue('u_is_serialized'), '');\n\n var oldMaxClaims = gr.getValue('u_max_claims_per_policy');\n gr.setValue('u_max_claims_per_policy', 5);\n _ewmLog('u_wcm_product', 'u_max_claims_per_policy', oldMaxClaims, gr.getValue('u_max_claims_per_policy'), '');\n\n var oldDesc = gr.getValue('u_product_description');\n gr.setValue('u_product_description', 'Updated via online registration insert');\n _ewmLog('u_wcm_product', 'u_product_description', oldDesc, gr.getValue('u_product_description'), '');\n\n var oldManufacturer = gr.getValue('u_manufacturer');\n gr.setValue('u_manufacturer', 'Verified Manufacturer');\n _ewmLog('u_wcm_product', 'u_manufacturer', oldManufacturer, gr.getValue('u_manufacturer'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n})(current, previous);"}], "audits": [{"tablename": "u_wcm_warranty_policy", "documentkey": "87ca71ed01f143103e48918ce4a0a69a", "fieldname": "u_covers_labor", "oldvalue": "0", "newvalue": "1"}, {"tablename": "u_wcm_warranty_claim", "documentkey": "8fca71ed01f143103e48918ce4a0a6a0", "fieldname": "u_claim_status", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_wcm_service_order", "documentkey": "08ea75ed01f143103e48918ce4a0a672", "fieldname": "u_service_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_service_order", "documentkey": "08ea75ed01f143103e48918ce4a0a672", "fieldname": "u_order_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wcm_service_order", "documentkey": "08ea75ed01f143103e48918ce4a0a672", "fieldname": "u_scheduled_date", "oldvalue": "", "newvalue": "2025-02-15"}, {"tablename": "u_wcm_product_registration", "documentkey": "43ca71ed01f143103e48918ce4a0a67d", "fieldname": "u_claims_used", "oldvalue": "1", "newvalue": "2"}, {"tablename": "u_wcm_service_order", "documentkey": "08ea75ed01f143103e48918ce4a0a672", "fieldname": "u_customer_signature_obtained", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wcm_service_order", "documentkey": "08ea75ed01f143103e48918ce4a0a672", "fieldname": "u_warranty_claim", "oldvalue": "", "newvalue": "WCM0001001"}, {"tablename": "u_wcm_service_order", "documentkey": "08ea75ed01f143103e48918ce4a0a672", "fieldname": "u_service_location", "oldvalue": "", "newvalue": "Main Service Center - Building A"}], "ewm_logs": [{"sys_id": "08ea75ed01f143103e48918ce4a0a670", "u_br_name": "approve_claim_create_svc_upd_reg", "u_table_name": "u_wcm_service_order", "u_field_name": "u_warranty_claim", "u_old_value": "", "u_new_value": "WCM0001001", "u_error": "", "sys_created_on": "2026-06-30 13:49:55"}, {"sys_id": "0cea75ed01f143103e48918ce4a0a672", "u_br_name": "svc_order_init_dispatch_details", "u_table_name": "u_wcm_service_order", "u_field_name": "u_scheduled_date", "u_old_value": "", "u_new_value": "2025-02-15", "u_error": "", "sys_created_on": "2026-06-30 13:49:55"}, {"sys_id": "44ea75ed01f143103e48918ce4a0a673", "u_br_name": "svc_order_init_dispatch_details", "u_table_name": "u_wcm_service_order", "u_field_name": "u_service_location", "u_old_value": "", "u_new_value": "Main Service Center - Building A", "u_error": "", "sys_created_on": "2026-06-30 13:49:55"}, {"sys_id": "84ea75ed01f143103e48918ce4a0a671", "u_br_name": "approve_claim_create_svc_upd_reg", "u_table_name": "u_wcm_service_order", "u_field_name": "u_order_status", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:49:55"}, {"sys_id": "ccea75ed01f143103e48918ce4a0a671", "u_br_name": "approve_claim_create_svc_upd_reg", "u_table_name": "u_wcm_service_order", "u_field_name": "u_service_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:49:55"}, {"sys_id": "d0ea75ed01f143103e48918ce4a0a674", "u_br_name": "svc_order_init_dispatch_details", "u_table_name": "u_wcm_warranty_policy", "u_field_name": "u_covers_labor", "u_old_value": "0", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 13:49:55"}, {"sys_id": "18ea75ed01f143103e48918ce4a0a676", "u_br_name": "svc_order_init_dispatch_details", "u_table_name": "u_wcm_product_registration", "u_field_name": "u_claims_used", "u_old_value": "1", "u_new_value": "2", "u_error": "", "sys_created_on": "2026-06-30 13:49:56"}], "metadata": "{\"domain\": \"warranty_claim_processing\", \"primary_table\": \"u_wcm_warranty_claim\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 2, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 9}"} {"tool_name": "update_wfp_staffing_request", "parameters": "{\"table_name\": \"u_wfp_staffing_request\", \"operation\": \"update\", \"fields\": {\"u_state\": \"4\"}}", "seed_data": "{\"u_workforce_plan\": \"3e150d2d017d03103e48918ce4a0a6a8\", \"u_department\": \"3a154d2d017d03103e48918ce4a0a690\", \"u_number\": \"SR0010042\", \"u_requires_committee_approval\": \"true\", \"u_state\": \"4\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 09:55:20\", \"sys_tags\": \"\", \"u_headcount_impact\": \"1\", \"u_priority\": \"4\", \"sys_id\": \"72150d2d017d03103e48918ce4a0a6ac\", \"sys_updated_by\": \"admin\", \"u_cancellation_reason\": \"\", \"sys_created_on\": \"2026-06-30 09:55:00\", \"u_justification\": \"Critical need for SRE to support platform scaling initiative\", \"u_estimated_annual_cost\": \"165000\", \"u_position\": \"7e154d2d017d03103e48918ce4a0a693\", \"u_approved_date\": \"\", \"u_committee_approval_status\": \"2\", \"u_rejection_reason\": \"\", \"sys_created_by\": \"admin\", \"u_requested_start_date\": \"2025-07-01\"}", "supporting_data": "{\"dept_eng\": {\"u_name\": \"Engineering\", \"u_department_head\": \"Jane Martinez\", \"u_hiring_freeze\": \"false\", \"u_division\": \"Technology\", \"u_annual_budget\": \"5000000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:55:00\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-001\", \"u_approved_headcount_quota\": \"50\", \"u_is_active\": \"true\", \"sys_id\": \"3a154d2d017d03103e48918ce4a0a690\", \"sys_updated_by\": \"admin\", \"u_current_headcount\": \"45\", \"sys_created_on\": \"2026-06-30 09:55:00\", \"u_budget_utilized\": \"3800000\", \"u_cost_center\": \"CC-5000\", \"sys_created_by\": \"admin\", \"u_region\": \"North America\"}, \"plan_fy2025\": {\"u_name\": \"FY2025 Workforce Plan\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"20000000\", \"sys_updated_on\": \"2026-06-30 09:55:00\", \"sys_tags\": \"\", \"u_effective_end_date\": \"2025-12-31\", \"u_approved_by\": \"CFO Office\", \"u_revision_number\": \"2\", \"u_is_active\": \"true\", \"u_effective_start_date\": \"2025-01-01\", \"sys_id\": \"3e150d2d017d03103e48918ce4a0a6a8\", \"u_description\": \"Annual workforce plan for fiscal year 2025\", \"u_fiscal_period\": \"FY2025\", \"sys_updated_by\": \"admin\", \"u_plan_year\": \"2025\", \"sys_created_on\": \"2026-06-30 09:55:00\", \"u_status\": \"3\", \"sys_created_by\": \"admin\", \"u_total_headcount_target\": \"200\"}, \"position_sre\": {\"u_name\": \"Senior Site Reliability Engineer\", \"u_department\": \"3a154d2d017d03103e48918ce4a0a690\", \"u_position_notes\": \"Critical SRE role for platform reliability\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 09:55:00\", \"sys_tags\": \"\", \"u_headcount_count\": \"1\", \"u_level\": \"3\", \"u_remote_eligible\": \"true\", \"u_budgeted_salary\": \"165000\", \"u_position_status\": \"1\", \"u_employment_type\": \"1\", \"sys_id\": \"7e154d2d017d03103e48918ce4a0a693\", \"u_is_senior_level\": \"true\", \"sys_updated_by\": \"admin\", \"u_open_date\": \"2025-02-01\", \"sys_created_on\": \"2026-06-30 09:55:00\", \"u_close_date\": \"\", \"u_location\": \"San Francisco\", \"sys_created_by\": \"admin\", \"u_job_classification\": \"\"}, \"dept_quota_eng\": {\"u_notes\": \"Department approaching quota limit\", \"u_workforce_plan\": \"3e150d2d017d03103e48918ce4a0a6a8\", \"u_department\": \"3a154d2d017d03103e48918ce4a0a690\", \"sys_mod_count\": \"1\", \"u_allocated_budget\": \"5000000\", \"u_approved_headcount\": \"50\", \"sys_updated_on\": \"2026-06-30 09:55:20\", \"sys_tags\": \"\", \"u_utilized_budget\": \"4665000\", \"u_pending_headcount\": \"5\", \"sys_id\": \"f2154d2d017d03103e48918ce4a0a697\", \"sys_updated_by\": \"admin\", \"u_last_reviewed_date\": \"2026-06-30\", \"u_quota_status\": \"2\", \"sys_created_on\": \"2026-06-30 09:55:00\", \"u_carry_over_headcount\": \"2\", \"u_freeze_hiring\": \"true\", \"sys_created_by\": \"admin\", \"u_filled_headcount\": \"45\"}}", "schema": "{\"u_wfp_staffing_request\": {\"u_number\": {\"type\": \"str\"}, \"u_position\": {\"FK\": \"u_wfp_position\"}, \"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_start_date\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_requires_committee_approval\": {\"type\": \"bool\"}, \"u_committee_approval_status\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_estimated_annual_cost\": {\"type\": \"decimal\"}, \"u_headcount_impact\": {\"type\": \"int\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_wfp_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_plan_year\": {\"type\": \"int\"}, \"u_fiscal_period\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_total_headcount_target\": {\"type\": \"int\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_effective_start_date\": {\"type\": \"str\"}, \"u_effective_end_date\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}}, \"u_wfp_position\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_job_classification\": {\"FK\": \"u_wfp_job_classification\"}, \"u_position_status\": {\"type\": \"str\"}, \"u_level\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_budgeted_salary\": {\"type\": \"decimal\"}, \"u_is_senior_level\": {\"type\": \"bool\"}, \"u_location\": {\"type\": \"str\"}, \"u_open_date\": {\"type\": \"str\"}, \"u_close_date\": {\"type\": \"str\"}, \"u_position_notes\": {\"type\": \"str\"}, \"u_headcount_count\": {\"type\": \"int\"}, \"u_remote_eligible\": {\"type\": \"bool\"}}, \"u_wfp_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_division\": {\"type\": \"str\"}, \"u_current_headcount\": {\"type\": \"int\"}, \"u_approved_headcount_quota\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_utilized\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_hiring_freeze\": {\"type\": \"bool\"}}, \"u_wfp_candidate\": {\"u_name\": {\"type\": \"str\"}, \"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_candidate_status\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_source\": {\"type\": \"str\"}, \"u_application_date\": {\"type\": \"str\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expected_start_date\": {\"type\": \"str\"}, \"u_offered_salary\": {\"type\": \"decimal\"}, \"u_is_internal\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_wfp_approval_record\": {\"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_committee_approval\": {\"type\": \"bool\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}}, \"u_wfp_plan_revision\": {\"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_revision_type\": {\"type\": \"str\"}, \"u_revised_by\": {\"type\": \"str\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_headcount_target\": {\"type\": \"int\"}, \"u_new_headcount_target\": {\"type\": \"int\"}, \"u_previous_budget\": {\"type\": \"decimal\"}, \"u_new_budget\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_revision_status\": {\"type\": \"str\"}}, \"u_wfp_job_classification\": {\"u_name\": {\"type\": \"str\"}, \"u_job_family\": {\"type\": \"str\"}, \"u_job_code\": {\"type\": \"str\"}, \"u_grade\": {\"type\": \"str\"}, \"u_salary_band_min\": {\"type\": \"decimal\"}, \"u_salary_band_max\": {\"type\": \"decimal\"}, \"u_is_senior\": {\"type\": \"bool\"}, \"u_requires_committee_review\": {\"type\": \"bool\"}, \"u_category\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_wfp_dept_quota\": {\"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_approved_headcount\": {\"type\": \"int\"}, \"u_filled_headcount\": {\"type\": \"int\"}, \"u_pending_headcount\": {\"type\": \"int\"}, \"u_allocated_budget\": {\"type\": \"decimal\"}, \"u_utilized_budget\": {\"type\": \"decimal\"}, \"u_quota_status\": {\"type\": \"str\"}, \"u_freeze_hiring\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_carry_over_headcount\": {\"type\": \"int\"}}, \"u_wfp_audit_log\": {\"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_automated\": {\"type\": \"bool\"}}, \"u_wfp_committee_member\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_role_title\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_member_type\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_can_approve_budget\": {\"type\": \"bool\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}}", "business_rules": [{"name": "sr_approved_update_quota_and_log", "fires_on_table": "u_wfp_staffing_request", "filter_condition": "u_stateCHANGESTO4^u_priority=4", "trigger_sequence": "after", "trigger_type": "update", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Update the department quota: increment pending_headcount for the department/plan\n var grQuota = new GlideRecord('u_wfp_dept_quota');\n grQuota.addQuery('u_department', current.getValue('u_department'));\n grQuota.addQuery('u_workforce_plan', current.getValue('u_workforce_plan'));\n grQuota.query();\n while (grQuota.next()) {\n // Increment pending headcount\n var oldPending = grQuota.getValue('u_pending_headcount');\n var newPending = (parseInt(oldPending, 10) || 0) + (parseInt(current.getValue('u_headcount_impact'), 10) || 1);\n grQuota.setValue('u_pending_headcount', newPending);\n _ewmLog('u_wfp_dept_quota', 'u_pending_headcount', oldPending, String(newPending), '');\n\n // Update utilized budget\n var oldBudgetUtil = grQuota.getValue('u_utilized_budget');\n var costToAdd = parseFloat(current.getValue('u_estimated_annual_cost')) || 0;\n var newBudgetUtil = (parseFloat(oldBudgetUtil) || 0) + costToAdd;\n grQuota.setValue('u_utilized_budget', newBudgetUtil);\n _ewmLog('u_wfp_dept_quota', 'u_utilized_budget', oldBudgetUtil, String(newBudgetUtil), '');\n\n // Update last reviewed date\n var oldReviewed = grQuota.getValue('u_last_reviewed_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n grQuota.setValue('u_last_reviewed_date', today);\n _ewmLog('u_wfp_dept_quota', 'u_last_reviewed_date', oldReviewed, today, '');\n\n try {\n var r1 = grQuota.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grQuota.getLastErrorMessage()); }\n } catch(e) {\n _ewmLog('','','','', e.message || String(e));\n }\n }\n\n // 2. Insert an audit log entry for the state change to Approved\n var grLog = new GlideRecord('u_wfp_audit_log');\n grLog.initialize();\n grLog.setValue('u_staffing_request', current.getUniqueValue());\n _ewmLog('u_wfp_audit_log', 'u_staffing_request', '', current.getUniqueValue(), '');\n\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_wfp_audit_log', 'u_event_type', '', '1', '');\n\n var nowDT = new GlideDateTime().getDisplayValue();\n grLog.setValue('u_event_datetime', nowDT);\n _ewmLog('u_wfp_audit_log', 'u_event_datetime', '', nowDT, '');\n\n grLog.setValue('u_performed_by', 'system');\n _ewmLog('u_wfp_audit_log', 'u_performed_by', '', 'system', '');\n\n var prevState = previous ? previous.getValue('u_state') : '';\n grLog.setValue('u_previous_state', prevState);\n _ewmLog('u_wfp_audit_log', 'u_previous_state', '', prevState, '');\n\n grLog.setValue('u_new_state', '4');\n _ewmLog('u_wfp_audit_log', 'u_new_state', '', '4', '');\n\n grLog.setValue('u_field_changed', 'u_state');\n _ewmLog('u_wfp_audit_log', 'u_field_changed', '', 'u_state', '');\n\n grLog.setValue('u_old_value', prevState);\n _ewmLog('u_wfp_audit_log', 'u_old_value', '', prevState, '');\n\n grLog.setValue('u_new_value', '4');\n _ewmLog('u_wfp_audit_log', 'u_new_value', '', '4', '');\n\n grLog.setValue('u_comments', 'Critical staffing request approved - auto audit');\n _ewmLog('u_wfp_audit_log', 'u_comments', '', 'Critical staffing request approved - auto audit', '');\n\n grLog.setValue('u_is_automated', 'true');\n _ewmLog('u_wfp_audit_log', 'u_is_automated', '', 'true', '');\n\n try {\n var r2 = grLog.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e2) {\n _ewmLog('','','','', e2.message || String(e2));\n }\n\n})(current, previous);"}, {"name": "quota_exceeded_freeze_revision", "fires_on_table": "u_wfp_dept_quota", "filter_condition": "u_quota_statusCHANGESTO3^u_freeze_hiring=true", "trigger_sequence": "before", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- 1. Update current u_wfp_dept_quota record (before-BR self-loop) ---\n\n // Set last_reviewed_date to today\n var oldReviewDate = current.getValue('u_last_reviewed_date');\n var today = new GlideDateTime().getDate().getByFormat('yyyy-MM-dd');\n current.setValue('u_last_reviewed_date', today);\n _ewmLog('u_wfp_dept_quota', 'u_last_reviewed_date', oldReviewDate, current.getValue('u_last_reviewed_date'), '');\n\n // Append warning note\n var oldNotes = current.getValue('u_notes');\n var newNotes = 'QUOTA EXCEEDED - Hiring freeze enforced. Reviewed ' + today;\n current.setValue('u_notes', newNotes);\n _ewmLog('u_wfp_dept_quota', 'u_notes', oldNotes, current.getValue('u_notes'), '');\n\n // --- 2. Insert a plan revision record to document the quota breach ---\n var planRef = current.getValue('u_workforce_plan');\n if (planRef) {\n var gr = new GlideRecord('u_wfp_plan_revision');\n gr.initialize();\n gr.setValue('u_workforce_plan', planRef);\n _ewmLog('u_wfp_plan_revision', 'u_workforce_plan', '', planRef, '');\n\n gr.setValue('u_revision_type', '1');\n _ewmLog('u_wfp_plan_revision', 'u_revision_type', '', '1', '');\n\n var prevHeadcount = current.getValue('u_approved_headcount') || '0';\n gr.setValue('u_previous_headcount_target', parseInt(prevHeadcount, 10));\n _ewmLog('u_wfp_plan_revision', 'u_previous_headcount_target', '', String(prevHeadcount), '');\n\n var filledHc = current.getValue('u_filled_headcount') || '0';\n gr.setValue('u_new_headcount_target', parseInt(filledHc, 10));\n _ewmLog('u_wfp_plan_revision', 'u_new_headcount_target', '', String(filledHc), '');\n\n gr.setValue('u_justification', 'Auto-revision: Department quota exceeded threshold. Hiring freeze applied.');\n _ewmLog('u_wfp_plan_revision', 'u_justification', '', 'Auto-revision: Department quota exceeded threshold. Hiring freeze applied.', '');\n\n gr.setValue('u_revised_by', 'system_automation');\n _ewmLog('u_wfp_plan_revision', 'u_revised_by', '', 'system_automation', '');\n\n gr.setValue('u_revision_status', '1');\n _ewmLog('u_wfp_plan_revision', 'u_revision_status', '', '1', '');\n\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "revision_triggers_plan_update_approval", "fires_on_table": "u_wfp_plan_revision", "filter_condition": "u_revision_type=1^u_revision_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the associated Workforce Plan: increment revision_number and update description\n var planRef = current.getValue('u_workforce_plan');\n if (planRef) {\n var grPlan = new GlideRecord('u_wfp_plan');\n grPlan.addQuery('sys_id', planRef);\n grPlan.query();\n if (grPlan.next()) {\n var oldRevNum = grPlan.getValue('u_revision_number');\n var newRevNum = (parseInt(oldRevNum, 10) || 0) + 1;\n grPlan.setValue('u_revision_number', newRevNum);\n _ewmLog('u_wfp_plan', 'u_revision_number', oldRevNum, String(newRevNum), '');\n\n var oldDesc = grPlan.getValue('u_description');\n var newDesc = 'Headcount adjustment revision pending review';\n grPlan.setValue('u_description', newDesc);\n _ewmLog('u_wfp_plan', 'u_description', oldDesc, newDesc, '');\n\n try {\n var r1 = grPlan.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPlan.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an Approval Record for committee review of this revision\n var grAppr = new GlideRecord('u_wfp_approval_record');\n grAppr.initialize();\n grAppr.setValue('u_staffing_request', current.getValue('u_workforce_plan'));\n _ewmLog('u_wfp_approval_record', 'u_staffing_request', '', current.getValue('u_workforce_plan'), '');\n\n grAppr.setValue('u_approval_type', '2');\n _ewmLog('u_wfp_approval_record', 'u_approval_type', '', '2', '');\n\n grAppr.setValue('u_decision', '1');\n _ewmLog('u_wfp_approval_record', 'u_decision', '', '1', '');\n\n grAppr.setValue('u_comments', 'Auto-created for headcount adjustment revision ' + current.getValue('u_new_headcount_target'));\n _ewmLog('u_wfp_approval_record', 'u_comments', '', 'Auto-created for headcount adjustment revision ' + current.getValue('u_new_headcount_target'), '');\n\n try {\n var r2 = grAppr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAppr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "init_committee_approval_defaults", "fires_on_table": "u_wfp_approval_record", "filter_condition": "u_approval_type=2^u_decision=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // --- 1. Set defaults on the current approval record (before insert, self-loop) ---\n var oldEscalated = current.getValue('u_escalated');\n current.setValue('u_escalated', 'false');\n _ewmLog('u_wfp_approval_record', 'u_escalated', oldEscalated, current.getValue('u_escalated'), '');\n\n var oldSeqOrder = current.getValue('u_sequence_order');\n current.setValue('u_sequence_order', '1');\n _ewmLog('u_wfp_approval_record', 'u_sequence_order', oldSeqOrder, current.getValue('u_sequence_order'), '');\n\n var oldCommittee = current.getValue('u_is_committee_approval');\n current.setValue('u_is_committee_approval', 'true');\n _ewmLog('u_wfp_approval_record', 'u_is_committee_approval', oldCommittee, current.getValue('u_is_committee_approval'), '');\n\n // --- 2. Put the related position on hold via the staffing request ---\n var srRef = current.getValue('u_staffing_request');\n if (srRef) {\n var srGr = new GlideRecord('u_wfp_staffing_request');\n if (srGr.get(srRef)) {\n var posRef = srGr.getValue('u_position');\n if (posRef) {\n var posGr = new GlideRecord('u_wfp_position');\n posGr.addQuery('sys_id', posRef);\n posGr.query();\n if (posGr.next()) {\n var oldStatus = posGr.getValue('u_position_status');\n posGr.setValue('u_position_status', '3');\n _ewmLog('u_wfp_position', 'u_position_status', oldStatus, posGr.getValue('u_position_status'), '');\n try {\n var r1 = posGr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + posGr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // --- 3. Insert audit log entry for the committee approval initiation ---\n var alGr = new GlideRecord('u_wfp_audit_log');\n alGr.initialize();\n alGr.setValue('u_staffing_request', srRef);\n _ewmLog('u_wfp_audit_log', 'u_staffing_request', '', srRef, '');\n alGr.setValue('u_event_type', '2');\n _ewmLog('u_wfp_audit_log', 'u_event_type', '', '2', '');\n alGr.setValue('u_comments', 'Committee approval record created; position placed on hold');\n _ewmLog('u_wfp_audit_log', 'u_comments', '', 'Committee approval record created; position placed on hold', '');\n alGr.setValue('u_is_automated', 'true');\n _ewmLog('u_wfp_audit_log', 'u_is_automated', '', 'true', '');\n alGr.setValue('u_performed_by', 'system');\n _ewmLog('u_wfp_audit_log', 'u_performed_by', '', 'system', '');\n try {\n var r2 = alGr.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + alGr.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_wfp_dept_quota", "documentkey": "f2154d2d017d03103e48918ce4a0a697", "fieldname": "u_last_reviewed_date", "oldvalue": "2025-05-01", "newvalue": "2026-06-30"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_previous_state", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_event_datetime", "oldvalue": "", "newvalue": "2026-06-30 02:55:20"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Critical staffing request approved - auto audit"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_staffing_request", "oldvalue": "", "newvalue": "72150d2d017d03103e48918ce4a0a6ac"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_state"}, {"tablename": "u_wfp_dept_quota", "documentkey": "f2154d2d017d03103e48918ce4a0a697", "fieldname": "u_utilized_budget", "oldvalue": "4500000", "newvalue": "4665000"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_new_state", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_wfp_staffing_request", "documentkey": "72150d2d017d03103e48918ce4a0a6ac", "fieldname": "u_state", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_wfp_dept_quota", "documentkey": "f2154d2d017d03103e48918ce4a0a697", "fieldname": "u_pending_headcount", "oldvalue": "4", "newvalue": "5"}, {"tablename": "u_wfp_audit_log", "documentkey": "3b25816d017d03103e48918ce4a0a691", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "37254d2d017d03103e48918ce4a0a6ad", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_dept_quota", "u_field_name": "u_utilized_budget", "u_old_value": "4500000", "u_new_value": "4665000", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "37254d2d017d03103e48918ce4a0a6b1", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "3b254d2d017d03103e48918ce4a0a6b3", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "73254d2d017d03103e48918ce4a0a6b4", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "77254d2d017d03103e48918ce4a0a6ac", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_dept_quota", "u_field_name": "u_pending_headcount", "u_old_value": "4", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "7b254d2d017d03103e48918ce4a0a6af", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_staffing_request", "u_old_value": "", "u_new_value": "72150d2d017d03103e48918ce4a0a6ac", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "7f254d2d017d03103e48918ce4a0a6b1", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_previous_state", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "b3254d2d017d03103e48918ce4a0a6b0", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "b7254d2d017d03103e48918ce4a0a6b2", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_new_state", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "bb254d2d017d03103e48918ce4a0a6b4", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Critical staffing request approved - auto audit", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "bf254d2d017d03103e48918ce4a0a6ad", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_dept_quota", "u_field_name": "u_last_reviewed_date", "u_old_value": "2025-05-01", "u_new_value": "2026-06-30", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "fb254d2d017d03103e48918ce4a0a6b0", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_event_datetime", "u_old_value": "", "u_new_value": "2026-06-30 02:55:20", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "ff254d2d017d03103e48918ce4a0a6b2", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_state", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}, {"sys_id": "ff25816d017d03103e48918ce4a0a690", "u_br_name": "sr_approved_update_quota_and_log", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_is_automated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 09:55:20"}], "metadata": "{\"domain\": \"workforce_planning\", \"primary_table\": \"u_wfp_staffing_request\", \"topology\": \"linear\", \"num_brs\": \"4\", \"total_brs_fired\": 1, \"expected_br_count\": 4, \"all_brs_fired\": false, \"audit_count\": 14}"} {"tool_name": "insert_wfp_staffing_request", "parameters": "{\"table_name\": \"u_wfp_staffing_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"SR0010042\", \"u_position\": \"@position_open.sys_id\", \"u_workforce_plan\": \"@plan_fy2025.sys_id\", \"u_department\": \"@dept_eng.sys_id\", \"u_state\": \"2\", \"u_priority\": \"3\", \"u_requested_start_date\": \"2025-06-01\", \"u_justification\": \"Critical platform team expansion to support Q3 product launch\", \"u_requires_committee_approval\": \"true\", \"u_committee_approval_status\": \"1\", \"u_estimated_annual_cost\": 155000.0, \"u_headcount_impact\": 1}}", "seed_data": null, "supporting_data": "{\"dept_eng\": {\"u_name\": \"Engineering\", \"u_department_head\": \"Jane Smith\", \"u_hiring_freeze\": \"false\", \"u_division\": \"Technology\", \"u_annual_budget\": \"5000000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:30:17\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-001\", \"u_approved_headcount_quota\": \"60\", \"u_is_active\": \"true\", \"sys_id\": \"3b2d452901fd03103e48918ce4a0a654\", \"sys_updated_by\": \"admin\", \"u_current_headcount\": \"45\", \"sys_created_on\": \"2026-06-30 10:30:17\", \"u_budget_utilized\": \"2500000\", \"u_cost_center\": \"CC-5000\", \"sys_created_by\": \"admin\", \"u_region\": \"North America\"}, \"plan_fy2025\": {\"u_name\": \"FY2025 Workforce Plan\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"15000000\", \"sys_updated_on\": \"2026-06-30 10:30:17\", \"sys_tags\": \"\", \"u_effective_end_date\": \"2025-12-31\", \"u_approved_by\": \"CFO Office\", \"u_revision_number\": \"1\", \"u_is_active\": \"true\", \"u_effective_start_date\": \"2025-01-01\", \"sys_id\": \"372d452901fd03103e48918ce4a0a647\", \"u_description\": \"Annual workforce plan for fiscal year 2025\", \"u_fiscal_period\": \"FY2025\", \"sys_updated_by\": \"admin\", \"u_plan_year\": \"2025\", \"sys_created_on\": \"2026-06-30 10:30:17\", \"u_status\": \"2\", \"sys_created_by\": \"admin\", \"u_total_headcount_target\": \"200\"}, \"job_class_swe\": {\"u_name\": \"Senior Software Engineer\", \"sys_mod_count\": \"0\", \"u_salary_band_min\": \"120000\", \"sys_updated_on\": \"2026-06-30 10:30:17\", \"sys_tags\": \"\", \"u_requires_committee_review\": \"true\", \"u_job_family\": \"Engineering\", \"u_category\": \"1\", \"sys_id\": \"7f2d452901fd03103e48918ce4a0a657\", \"u_description\": \"Senior-level software engineering role\", \"sys_updated_by\": \"admin\", \"u_job_code\": \"SWE-SR-01\", \"u_is_senior\": \"true\", \"sys_created_on\": \"2026-06-30 10:30:17\", \"u_active\": \"true\", \"u_grade\": \"L5\", \"sys_created_by\": \"admin\", \"u_salary_band_max\": \"180000\"}, \"position_open\": {\"u_name\": \"Sr Software Engineer - Platform\", \"u_department\": \"3b2d452901fd03103e48918ce4a0a654\", \"u_position_notes\": \"Awaiting staffing request approval\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 10:30:17\", \"sys_tags\": \"\", \"u_headcount_count\": \"1\", \"u_level\": \"3\", \"u_remote_eligible\": \"true\", \"u_budgeted_salary\": \"155000\", \"u_position_status\": \"1\", \"u_employment_type\": \"1\", \"sys_id\": \"7b2d452901fd03103e48918ce4a0a64a\", \"u_is_senior_level\": \"true\", \"sys_updated_by\": \"admin\", \"u_open_date\": \"2025-02-01\", \"sys_created_on\": \"2026-06-30 10:30:17\", \"u_close_date\": \"\", \"u_location\": \"San Francisco\", \"sys_created_by\": \"admin\", \"u_job_classification\": \"7f2d452901fd03103e48918ce4a0a657\"}, \"dept_quota_eng\": {\"u_notes\": \"Quota exceeded pending review\", \"u_workforce_plan\": \"372d452901fd03103e48918ce4a0a647\", \"u_department\": \"3b2d452901fd03103e48918ce4a0a654\", \"sys_mod_count\": \"1\", \"u_allocated_budget\": \"2000000\", \"u_approved_headcount\": \"15\", \"sys_updated_on\": \"2026-06-30 10:30:38\", \"sys_tags\": \"\", \"u_utilized_budget\": \"750000\", \"u_pending_headcount\": \"4\", \"sys_id\": \"732d452901fd03103e48918ce4a0a65b\", \"sys_updated_by\": \"admin\", \"u_last_reviewed_date\": \"2025-03-01\", \"u_quota_status\": \"3\", \"sys_created_on\": \"2026-06-30 10:30:17\", \"u_carry_over_headcount\": \"2\", \"u_freeze_hiring\": \"true\", \"sys_created_by\": \"admin\", \"u_filled_headcount\": \"8\"}}", "schema": "{\"u_wfp_staffing_request\": {\"u_number\": {\"type\": \"str\"}, \"u_position\": {\"FK\": \"u_wfp_position\"}, \"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_start_date\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_requires_committee_approval\": {\"type\": \"bool\"}, \"u_committee_approval_status\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_estimated_annual_cost\": {\"type\": \"decimal\"}, \"u_headcount_impact\": {\"type\": \"int\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_wfp_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_plan_year\": {\"type\": \"int\"}, \"u_fiscal_period\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_total_headcount_target\": {\"type\": \"int\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_effective_start_date\": {\"type\": \"str\"}, \"u_effective_end_date\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}}, \"u_wfp_position\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_job_classification\": {\"FK\": \"u_wfp_job_classification\"}, \"u_position_status\": {\"type\": \"str\"}, \"u_level\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_budgeted_salary\": {\"type\": \"decimal\"}, \"u_is_senior_level\": {\"type\": \"bool\"}, \"u_location\": {\"type\": \"str\"}, \"u_open_date\": {\"type\": \"str\"}, \"u_close_date\": {\"type\": \"str\"}, \"u_position_notes\": {\"type\": \"str\"}, \"u_headcount_count\": {\"type\": \"int\"}, \"u_remote_eligible\": {\"type\": \"bool\"}}, \"u_wfp_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_division\": {\"type\": \"str\"}, \"u_current_headcount\": {\"type\": \"int\"}, \"u_approved_headcount_quota\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_utilized\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_hiring_freeze\": {\"type\": \"bool\"}}, \"u_wfp_candidate\": {\"u_name\": {\"type\": \"str\"}, \"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_candidate_status\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_source\": {\"type\": \"str\"}, \"u_application_date\": {\"type\": \"str\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expected_start_date\": {\"type\": \"str\"}, \"u_offered_salary\": {\"type\": \"decimal\"}, \"u_is_internal\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_wfp_approval_record\": {\"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_committee_approval\": {\"type\": \"bool\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}}, \"u_wfp_plan_revision\": {\"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_revision_type\": {\"type\": \"str\"}, \"u_revised_by\": {\"type\": \"str\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_headcount_target\": {\"type\": \"int\"}, \"u_new_headcount_target\": {\"type\": \"int\"}, \"u_previous_budget\": {\"type\": \"decimal\"}, \"u_new_budget\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_revision_status\": {\"type\": \"str\"}}, \"u_wfp_job_classification\": {\"u_name\": {\"type\": \"str\"}, \"u_job_family\": {\"type\": \"str\"}, \"u_job_code\": {\"type\": \"str\"}, \"u_grade\": {\"type\": \"str\"}, \"u_salary_band_min\": {\"type\": \"decimal\"}, \"u_salary_band_max\": {\"type\": \"decimal\"}, \"u_is_senior\": {\"type\": \"bool\"}, \"u_requires_committee_review\": {\"type\": \"bool\"}, \"u_category\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_wfp_dept_quota\": {\"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_approved_headcount\": {\"type\": \"int\"}, \"u_filled_headcount\": {\"type\": \"int\"}, \"u_pending_headcount\": {\"type\": \"int\"}, \"u_allocated_budget\": {\"type\": \"decimal\"}, \"u_utilized_budget\": {\"type\": \"decimal\"}, \"u_quota_status\": {\"type\": \"str\"}, \"u_freeze_hiring\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_carry_over_headcount\": {\"type\": \"int\"}}, \"u_wfp_audit_log\": {\"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_automated\": {\"type\": \"bool\"}}, \"u_wfp_committee_member\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_role_title\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_member_type\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_can_approve_budget\": {\"type\": \"bool\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}}", "business_rules": [{"name": "after_ins_submit_high_pri_committee", "fires_on_table": "u_wfp_staffing_request", "filter_condition": "u_state=2^u_priority=3^u_requires_committee_approval=true", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a Manager approval record for this staffing request\n var grApproval = new GlideRecord('u_wfp_approval_record');\n grApproval.initialize();\n grApproval.setValue('u_staffing_request', current.getUniqueValue());\n _ewmLog('u_wfp_approval_record', 'u_staffing_request', '', current.getUniqueValue(), '');\n grApproval.setValue('u_approval_type', '1');\n _ewmLog('u_wfp_approval_record', 'u_approval_type', '', '1', '');\n grApproval.setValue('u_decision', '1');\n _ewmLog('u_wfp_approval_record', 'u_decision', '', '1', '');\n grApproval.setValue('u_sequence_order', '1');\n _ewmLog('u_wfp_approval_record', 'u_sequence_order', '', '1', '');\n try {\n var rApproval = grApproval.insert();\n if (!rApproval) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grApproval.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update the department quota pending_headcount for the department/plan\n var deptVal = current.getValue('u_department');\n var planVal = current.getValue('u_workforce_plan');\n if (deptVal && planVal) {\n var grQuota = new GlideRecord('u_wfp_dept_quota');\n grQuota.addQuery('u_department', deptVal);\n grQuota.addQuery('u_workforce_plan', planVal);\n grQuota.query();\n if (grQuota.next()) {\n var oldPending = grQuota.getValue('u_pending_headcount');\n var headcountImpact = parseInt(current.getValue('u_headcount_impact'), 10) || 1;\n var newPending = String((parseInt(oldPending, 10) || 0) + headcountImpact);\n grQuota.setValue('u_pending_headcount', newPending);\n _ewmLog('u_wfp_dept_quota', 'u_pending_headcount', oldPending, newPending, '');\n try {\n var rQuota = grQuota.update();\n if (!rQuota) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grQuota.getLastErrorMessage());\n }\n } catch (e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "freeze_dept_on_quota_frozen", "fires_on_table": "u_wfp_dept_quota", "filter_condition": "u_quota_statusCHANGESTO4^u_freeze_hiring=true^u_pending_headcountISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the associated department to set hiring_freeze and budget_utilized\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_wfp_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldFreeze = grDept.getValue('u_hiring_freeze');\n grDept.setValue('u_hiring_freeze', 'true');\n _ewmLog('u_wfp_department', 'u_hiring_freeze', oldFreeze, grDept.getValue('u_hiring_freeze'), '');\n\n var oldBudgetUtil = grDept.getValue('u_budget_utilized');\n var utilizedFromQuota = current.getValue('u_utilized_budget') || '0';\n grDept.setValue('u_budget_utilized', utilizedFromQuota);\n _ewmLog('u_wfp_department', 'u_budget_utilized', oldBudgetUtil, grDept.getValue('u_budget_utilized'), '');\n\n try {\n var r1 = grDept.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Update the associated workforce plan description to note the freeze\n var planRef = current.getValue('u_workforce_plan');\n if (planRef) {\n var grPlan = new GlideRecord('u_wfp_plan');\n grPlan.addQuery('sys_id', planRef);\n grPlan.query();\n if (grPlan.next()) {\n var oldDesc = grPlan.getValue('u_description');\n var newDesc = 'Hiring frozen for department quota as of ' + new GlideDateTime().getDisplayValue();\n grPlan.setValue('u_description', newDesc);\n _ewmLog('u_wfp_plan', 'u_description', oldDesc, grPlan.getValue('u_description'), '');\n\n try {\n var r2 = grPlan.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grPlan.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n\n})(current, previous);"}, {"name": "plan_approved_create_revision_and_log", "fires_on_table": "u_wfp_plan", "filter_condition": "u_statusCHANGESTO3^u_is_active=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a plan revision record capturing the approval\n var grRev = new GlideRecord('u_wfp_plan_revision');\n grRev.initialize();\n grRev.setValue('u_workforce_plan', current.getUniqueValue());\n _ewmLog('u_wfp_plan_revision', 'u_workforce_plan', '', current.getUniqueValue(), '');\n\n grRev.setValue('u_revision_type', '1');\n _ewmLog('u_wfp_plan_revision', 'u_revision_type', '', '1', '');\n\n grRev.setValue('u_revised_by', 'system_automation');\n _ewmLog('u_wfp_plan_revision', 'u_revised_by', '', 'system_automation', '');\n\n grRev.setValue('u_revision_date', new GlideDateTime().toString());\n _ewmLog('u_wfp_plan_revision', 'u_revision_date', '', new GlideDateTime().toString(), '');\n\n var prevTarget = previous.getValue('u_total_headcount_target') || '0';\n var newTarget = current.getValue('u_total_headcount_target') || '0';\n grRev.setValue('u_previous_headcount_target', prevTarget);\n _ewmLog('u_wfp_plan_revision', 'u_previous_headcount_target', '', prevTarget, '');\n\n grRev.setValue('u_new_headcount_target', newTarget);\n _ewmLog('u_wfp_plan_revision', 'u_new_headcount_target', '', newTarget, '');\n\n grRev.setValue('u_revision_status', '2');\n _ewmLog('u_wfp_plan_revision', 'u_revision_status', '', '2', '');\n\n grRev.setValue('u_justification', 'Auto-generated on plan approval');\n _ewmLog('u_wfp_plan_revision', 'u_justification', '', 'Auto-generated on plan approval', '');\n\n try {\n var rRev = grRev.insert();\n if (!rRev) { _ewmLog('','','','', 'GR insert failed: ' + grRev.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert an audit log entry for the plan status change\n var grLog = new GlideRecord('u_wfp_audit_log');\n grLog.initialize();\n grLog.setValue('u_event_type', '1');\n _ewmLog('u_wfp_audit_log', 'u_event_type', '', '1', '');\n\n grLog.setValue('u_event_datetime', new GlideDateTime().toString());\n _ewmLog('u_wfp_audit_log', 'u_event_datetime', '', new GlideDateTime().toString(), '');\n\n grLog.setValue('u_performed_by', 'system_automation');\n _ewmLog('u_wfp_audit_log', 'u_performed_by', '', 'system_automation', '');\n\n var oldStatus = previous.getValue('u_status') || '';\n grLog.setValue('u_previous_state', oldStatus);\n _ewmLog('u_wfp_audit_log', 'u_previous_state', '', oldStatus, '');\n\n grLog.setValue('u_new_state', '3');\n _ewmLog('u_wfp_audit_log', 'u_new_state', '', '3', '');\n\n grLog.setValue('u_field_changed', 'u_status');\n _ewmLog('u_wfp_audit_log', 'u_field_changed', '', 'u_status', '');\n\n grLog.setValue('u_old_value', oldStatus);\n _ewmLog('u_wfp_audit_log', 'u_old_value', '', oldStatus, '');\n\n grLog.setValue('u_new_value', '3');\n _ewmLog('u_wfp_audit_log', 'u_new_value', '', '3', '');\n\n grLog.setValue('u_comments', 'Workforce plan approved and active');\n _ewmLog('u_wfp_audit_log', 'u_comments', '', 'Workforce plan approved and active', '');\n\n grLog.setValue('u_is_automated', 'true');\n _ewmLog('u_wfp_audit_log', 'u_is_automated', '', 'true', '');\n\n try {\n var rLog = grLog.insert();\n if (!rLog) { _ewmLog('','','','', 'GR insert failed: ' + grLog.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "revision_sync_request_and_position", "fires_on_table": "u_wfp_plan_revision", "filter_condition": "u_revision_type=3^u_revision_status=1", "trigger_sequence": "after", "trigger_type": "insert", "order": 400, "script": "(function executeRule(current, previous) {\n\n // When a plan revision of type 'Both' is inserted in Pending status,\n // update related staffing requests and positions to reflect the pending revision.\n\n var planSysId = current.getValue('u_workforce_plan');\n\n // 1. Update staffing requests linked to this workforce plan\n var sr = new GlideRecord('u_wfp_staffing_request');\n sr.addQuery('u_workforce_plan', planSysId);\n sr.addQuery('u_state', '2'); // Submitted requests\n sr.query();\n while (sr.next()) {\n var oldState = sr.getValue('u_state');\n sr.setValue('u_state', '3');\n _ewmLog('u_wfp_staffing_request', 'u_state', oldState, sr.getValue('u_state'), '');\n\n var oldCommittee = sr.getValue('u_committee_approval_status');\n sr.setValue('u_committee_approval_status', '2');\n _ewmLog('u_wfp_staffing_request', 'u_committee_approval_status', oldCommittee, sr.getValue('u_committee_approval_status'), '');\n\n var oldJustification = sr.getValue('u_justification');\n sr.setValue('u_justification', 'Pending plan revision review - revision type Both');\n _ewmLog('u_wfp_staffing_request', 'u_justification', oldJustification, sr.getValue('u_justification'), '');\n\n try {\n var r1 = sr.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + sr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update positions in departments under this plan to On Hold\n var pos = new GlideRecord('u_wfp_position');\n pos.addQuery('u_position_status', '1'); // Open positions\n pos.query();\n while (pos.next()) {\n var oldStatus = pos.getValue('u_position_status');\n pos.setValue('u_position_status', '3');\n _ewmLog('u_wfp_position', 'u_position_status', oldStatus, pos.getValue('u_position_status'), '');\n\n var oldNotes = pos.getValue('u_position_notes');\n pos.setValue('u_position_notes', 'On hold due to pending plan revision');\n _ewmLog('u_wfp_position', 'u_position_notes', oldNotes, pos.getValue('u_position_notes'), '');\n\n try {\n var r2 = pos.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + pos.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n})(current, previous);"}, {"name": "sr_update_pos_and_audit_on_approve", "fires_on_table": "u_wfp_staffing_request", "filter_condition": "u_stateCHANGESTO4^u_priority=4^u_requires_committee_approval=true", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Update the linked position to On Hold and set close_date\n var grPos = new GlideRecord('u_wfp_position');\n grPos.addQuery('sys_id', current.getValue('u_position'));\n grPos.query();\n if (grPos.next()) {\n var oldStatus = grPos.getValue('u_position_status');\n grPos.setValue('u_position_status', '3');\n _ewmLog('u_wfp_position', 'u_position_status', oldStatus, grPos.getValue('u_position_status'), '');\n\n var oldNotes = grPos.getValue('u_position_notes');\n grPos.setValue('u_position_notes', 'Approved via committee - critical priority');\n _ewmLog('u_wfp_position', 'u_position_notes', oldNotes, grPos.getValue('u_position_notes'), '');\n\n try {\n var r1 = grPos.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPos.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Insert an audit log entry for the state change to Approved\n var grAudit = new GlideRecord('u_wfp_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_staffing_request', current.getValue('u_number'));\n _ewmLog('u_wfp_audit_log', 'u_staffing_request', '', current.getValue('u_number'), '');\n\n grAudit.setValue('u_event_type', '1');\n _ewmLog('u_wfp_audit_log', 'u_event_type', '', '1', '');\n\n grAudit.setValue('u_previous_state', previous.getValue('u_state'));\n _ewmLog('u_wfp_audit_log', 'u_previous_state', '', previous.getValue('u_state'), '');\n\n grAudit.setValue('u_new_state', '4');\n _ewmLog('u_wfp_audit_log', 'u_new_state', '', '4', '');\n\n grAudit.setValue('u_performed_by', 'system_automation');\n _ewmLog('u_wfp_audit_log', 'u_performed_by', '', 'system_automation', '');\n\n grAudit.setValue('u_is_automated', 'true');\n _ewmLog('u_wfp_audit_log', 'u_is_automated', '', 'true', '');\n\n grAudit.setValue('u_comments', 'Critical staffing request approved after committee review');\n _ewmLog('u_wfp_audit_log', 'u_comments', '', 'Critical staffing request approved after committee review', '');\n\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}], "audits": [{"tablename": "u_wfp_approval_record", "documentkey": "7c4d092901fd03103e48918ce4a0a610", "fieldname": "u_decision", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_requested_start_date", "oldvalue": "", "newvalue": "2025-06-01"}, {"tablename": "u_wfp_approval_record", "documentkey": "7c4d092901fd03103e48918ce4a0a610", "fieldname": "u_is_committee_approval", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_requires_committee_approval", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Critical platform team expansion to support Q3 product launch"}, {"tablename": "u_wfp_approval_record", "documentkey": "7c4d092901fd03103e48918ce4a0a610", "fieldname": "u_sequence_order", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_approval_record", "documentkey": "7c4d092901fd03103e48918ce4a0a610", "fieldname": "u_escalated", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_workforce_plan", "oldvalue": "", "newvalue": "372d452901fd03103e48918ce4a0a647"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_wfp_dept_quota", "documentkey": "732d452901fd03103e48918ce4a0a65b", "fieldname": "u_pending_headcount", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_estimated_annual_cost", "oldvalue": "", "newvalue": "155000"}, {"tablename": "u_wfp_approval_record", "documentkey": "7c4d092901fd03103e48918ce4a0a610", "fieldname": "u_approval_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_number", "oldvalue": "", "newvalue": "SR0010042"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_headcount_impact", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_position", "oldvalue": "", "newvalue": "7b2d452901fd03103e48918ce4a0a64a"}, {"tablename": "u_wfp_approval_record", "documentkey": "7c4d092901fd03103e48918ce4a0a610", "fieldname": "u_staffing_request", "oldvalue": "", "newvalue": "b04d452901fd03103e48918ce4a0a66d"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_department", "oldvalue": "", "newvalue": "3b2d452901fd03103e48918ce4a0a654"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_wfp_staffing_request", "documentkey": "b04d452901fd03103e48918ce4a0a66d", "fieldname": "u_committee_approval_status", "oldvalue": "", "newvalue": "1"}], "ewm_logs": [{"sys_id": "384d452901fd03103e48918ce4a0a66f", "u_br_name": "after_ins_submit_high_pri_committee", "u_table_name": "u_wfp_approval_record", "u_field_name": "u_approval_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:30:38"}, {"sys_id": "704d452901fd03103e48918ce4a0a670", "u_br_name": "after_ins_submit_high_pri_committee", "u_table_name": "u_wfp_approval_record", "u_field_name": "u_decision", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:30:38"}, {"sys_id": "7c4d092901fd03103e48918ce4a0a611", "u_br_name": "after_ins_submit_high_pri_committee", "u_table_name": "u_wfp_dept_quota", "u_field_name": "u_pending_headcount", "u_old_value": "3", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 10:30:38"}, {"sys_id": "b84d452901fd03103e48918ce4a0a66e", "u_br_name": "after_ins_submit_high_pri_committee", "u_table_name": "u_wfp_approval_record", "u_field_name": "u_staffing_request", "u_old_value": "", "u_new_value": "b04d452901fd03103e48918ce4a0a66d", "u_error": "", "sys_created_on": "2026-06-30 10:30:38"}, {"sys_id": "b84d452901fd03103e48918ce4a0a670", "u_br_name": "after_ins_submit_high_pri_committee", "u_table_name": "u_wfp_approval_record", "u_field_name": "u_sequence_order", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 10:30:38"}], "metadata": "{\"domain\": \"workforce_planning\", \"primary_table\": \"u_wfp_staffing_request\", \"topology\": \"\\\"linear\\\"]\", \"num_brs\": \"5\", \"total_brs_fired\": 1, \"expected_br_count\": 5, \"all_brs_fired\": false, \"audit_count\": 19}"} {"tool_name": "insert_wfp_staffing_request", "parameters": "{\"table_name\": \"u_wfp_staffing_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"SR-ENG-20250201\", \"u_position\": \"@position_swe.sys_id\", \"u_workforce_plan\": \"@plan_fy25.sys_id\", \"u_department\": \"@dept_eng.sys_id\", \"u_state\": \"2\", \"u_priority\": \"3\", \"u_requested_start_date\": \"2025-04-01\", \"u_justification\": \"Expanding backend team to support new platform initiative\", \"u_requires_committee_approval\": \"false\", \"u_committee_approval_status\": \"1\", \"u_estimated_annual_cost\": 120000.0, \"u_headcount_impact\": 1}}", "seed_data": null, "supporting_data": "{\"dept_eng\": {\"u_name\": \"Engineering\", \"u_department_head\": \"Jane Martinez\", \"u_hiring_freeze\": \"false\", \"u_division\": \"Technology\", \"u_annual_budget\": \"5000000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:35:56\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-100\", \"u_approved_headcount_quota\": \"60\", \"u_is_active\": \"true\", \"sys_id\": \"593c11a901b143103e48918ce4a0a699\", \"sys_updated_by\": \"admin\", \"u_current_headcount\": \"45\", \"sys_created_on\": \"2026-06-30 11:35:56\", \"u_budget_utilized\": \"3200000\", \"u_cost_center\": \"CC-5001\", \"sys_created_by\": \"admin\", \"u_region\": \"North America\"}, \"plan_fy25\": {\"u_name\": \"FY2025 Workforce Plan\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"50000000\", \"sys_updated_on\": \"2026-06-30 11:35:56\", \"sys_tags\": \"\", \"u_effective_end_date\": \"2025-12-31\", \"u_approved_by\": \"CFO Office\", \"u_revision_number\": \"1\", \"u_is_active\": \"true\", \"u_effective_start_date\": \"2025-01-01\", \"sys_id\": \"ad3c11a901b143103e48918ce4a0a69c\", \"u_description\": \"Annual workforce plan for fiscal year 2025\", \"u_fiscal_period\": \"FY2025\", \"sys_updated_by\": \"admin\", \"u_plan_year\": \"2025\", \"sys_created_on\": \"2026-06-30 11:35:56\", \"u_status\": \"3\", \"sys_created_by\": \"admin\", \"u_total_headcount_target\": \"500\"}, \"position_swe\": {\"u_name\": \"Software Engineer II\", \"u_department\": \"593c11a901b143103e48918ce4a0a699\", \"u_position_notes\": \"Mid-level full-time position - standard review required\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:35:56\", \"sys_tags\": \"\", \"u_headcount_count\": \"0\", \"u_level\": \"2\", \"u_remote_eligible\": \"true\", \"u_budgeted_salary\": \"120000\", \"u_position_status\": \"1\", \"u_employment_type\": \"1\", \"sys_id\": \"213c11a901b143103e48918ce4a0a642\", \"u_is_senior_level\": \"false\", \"sys_updated_by\": \"admin\", \"u_open_date\": \"2025-01-15\", \"sys_created_on\": \"2026-06-30 11:35:56\", \"u_close_date\": \"\", \"u_location\": \"San Francisco\", \"sys_created_by\": \"admin\", \"u_job_classification\": \"\"}, \"dept_quota_eng\": {\"u_notes\": \"Engineering quota for FY2025\", \"u_workforce_plan\": \"ad3c11a901b143103e48918ce4a0a69c\", \"u_department\": \"593c11a901b143103e48918ce4a0a699\", \"sys_mod_count\": \"1\", \"u_allocated_budget\": \"1800000\", \"u_approved_headcount\": \"15\", \"sys_updated_on\": \"2026-06-30 11:36:17\", \"sys_tags\": \"\", \"u_utilized_budget\": \"1200000\", \"u_pending_headcount\": \"3\", \"sys_id\": \"a13cdd6901b143103e48918ce4a0a684\", \"sys_updated_by\": \"admin\", \"u_last_reviewed_date\": \"2025-01-10\", \"u_quota_status\": \"1\", \"sys_created_on\": \"2026-06-30 11:35:56\", \"u_carry_over_headcount\": \"1\", \"u_freeze_hiring\": \"false\", \"sys_created_by\": \"admin\", \"u_filled_headcount\": \"10\"}, \"prior_audit_log\": {\"u_old_value\": \"\", \"u_event_datetime\": \"2026-06-30 11:35:56\", \"sys_mod_count\": \"1\", \"sys_updated_on\": \"2026-06-30 11:36:17\", \"sys_tags\": \"\", \"u_staffing_request\": \"SR-ENG-20250201\", \"u_performed_by\": \"system_automation\", \"sys_id\": \"e13c11a901b143103e48918ce4a0a6ad\", \"u_event_type\": \"1\", \"u_previous_state\": \"\", \"sys_updated_by\": \"admin\", \"u_comments\": \"Superseded by newer state change event\", \"sys_created_on\": \"2026-06-30 11:35:56\", \"u_field_changed\": \"u_state\", \"u_new_state\": \"Submitted\", \"u_new_value\": \"2\", \"sys_created_by\": \"admin\"}}", "schema": "{\"u_wfp_staffing_request\": {\"u_number\": {\"type\": \"str\"}, \"u_position\": {\"FK\": \"u_wfp_position\"}, \"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_start_date\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_requires_committee_approval\": {\"type\": \"bool\"}, \"u_committee_approval_status\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_estimated_annual_cost\": {\"type\": \"decimal\"}, \"u_headcount_impact\": {\"type\": \"int\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_wfp_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_plan_year\": {\"type\": \"int\"}, \"u_fiscal_period\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_total_headcount_target\": {\"type\": \"int\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_effective_start_date\": {\"type\": \"str\"}, \"u_effective_end_date\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}}, \"u_wfp_position\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_job_classification\": {\"FK\": \"u_wfp_job_classification\"}, \"u_position_status\": {\"type\": \"str\"}, \"u_level\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_budgeted_salary\": {\"type\": \"decimal\"}, \"u_is_senior_level\": {\"type\": \"bool\"}, \"u_location\": {\"type\": \"str\"}, \"u_open_date\": {\"type\": \"str\"}, \"u_close_date\": {\"type\": \"str\"}, \"u_position_notes\": {\"type\": \"str\"}, \"u_headcount_count\": {\"type\": \"int\"}, \"u_remote_eligible\": {\"type\": \"bool\"}}, \"u_wfp_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_division\": {\"type\": \"str\"}, \"u_current_headcount\": {\"type\": \"int\"}, \"u_approved_headcount_quota\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_utilized\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_hiring_freeze\": {\"type\": \"bool\"}}, \"u_wfp_candidate\": {\"u_name\": {\"type\": \"str\"}, \"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_candidate_status\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_source\": {\"type\": \"str\"}, \"u_application_date\": {\"type\": \"str\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expected_start_date\": {\"type\": \"str\"}, \"u_offered_salary\": {\"type\": \"decimal\"}, \"u_is_internal\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_wfp_approval_record\": {\"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_committee_approval\": {\"type\": \"bool\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}}, \"u_wfp_plan_revision\": {\"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_revision_type\": {\"type\": \"str\"}, \"u_revised_by\": {\"type\": \"str\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_headcount_target\": {\"type\": \"int\"}, \"u_new_headcount_target\": {\"type\": \"int\"}, \"u_previous_budget\": {\"type\": \"decimal\"}, \"u_new_budget\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_revision_status\": {\"type\": \"str\"}}, \"u_wfp_job_classification\": {\"u_name\": {\"type\": \"str\"}, \"u_job_family\": {\"type\": \"str\"}, \"u_job_code\": {\"type\": \"str\"}, \"u_grade\": {\"type\": \"str\"}, \"u_salary_band_min\": {\"type\": \"decimal\"}, \"u_salary_band_max\": {\"type\": \"decimal\"}, \"u_is_senior\": {\"type\": \"bool\"}, \"u_requires_committee_review\": {\"type\": \"bool\"}, \"u_category\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_wfp_dept_quota\": {\"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_approved_headcount\": {\"type\": \"int\"}, \"u_filled_headcount\": {\"type\": \"int\"}, \"u_pending_headcount\": {\"type\": \"int\"}, \"u_allocated_budget\": {\"type\": \"decimal\"}, \"u_utilized_budget\": {\"type\": \"decimal\"}, \"u_quota_status\": {\"type\": \"str\"}, \"u_freeze_hiring\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_carry_over_headcount\": {\"type\": \"int\"}}, \"u_wfp_audit_log\": {\"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_automated\": {\"type\": \"bool\"}}, \"u_wfp_committee_member\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_role_title\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_member_type\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_can_approve_budget\": {\"type\": \"bool\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}}", "business_rules": [{"name": "after_insert_submitted_req_audit_quota", "fires_on_table": "u_wfp_staffing_request", "filter_condition": "u_state=2", "trigger_sequence": "after", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Insert audit log entry for the new submitted staffing request\n var grAudit = new GlideRecord('u_wfp_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_staffing_request', current.getValue('u_number'));\n _ewmLog('u_wfp_audit_log', 'u_staffing_request', '', current.getValue('u_number'), '');\n grAudit.setValue('u_event_type', '1');\n _ewmLog('u_wfp_audit_log', 'u_event_type', '', '1', '');\n grAudit.setValue('u_is_automated', 'true');\n _ewmLog('u_wfp_audit_log', 'u_is_automated', '', 'true', '');\n try {\n var auditResult = grAudit.insert();\n if (!auditResult) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + grAudit.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n // 2. Update department quota to increment pending headcount\n var deptRef = current.getValue('u_department');\n var planRef = current.getValue('u_workforce_plan');\n if (deptRef && planRef) {\n var grQuota = new GlideRecord('u_wfp_dept_quota');\n grQuota.addQuery('u_department', deptRef);\n grQuota.addQuery('u_workforce_plan', planRef);\n grQuota.query();\n if (grQuota.next()) {\n var oldPending = grQuota.getValue('u_pending_headcount');\n var newPending = (parseInt(oldPending, 10) || 0) + 1;\n grQuota.setValue('u_pending_headcount', newPending);\n _ewmLog('u_wfp_dept_quota', 'u_pending_headcount', oldPending, String(newPending), '');\n try {\n var quotaResult = grQuota.update();\n if (!quotaResult) {\n _ewmLog('', '', '', '', 'GR update failed: ' + grQuota.getLastErrorMessage());\n }\n } catch(e2) {\n _ewmLog('', '', '', '', e2.message || String(e2));\n }\n }\n }\n\n})(current, previous);"}, {"name": "enrich_audit_log_on_insert", "fires_on_table": "u_wfp_audit_log", "filter_condition": "u_event_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 200, "script": "(function executeRule(current, previous) {\n\n // --- Before-insert: enrich the audit log record being created ---\n\n // 1. Set u_is_automated to true\n var oldAutomated = current.getValue('u_is_automated');\n current.setValue('u_is_automated', 'true');\n _ewmLog('u_wfp_audit_log', 'u_is_automated', oldAutomated, current.getValue('u_is_automated'), '');\n\n // 2. Set u_performed_by\n var oldPerformed = current.getValue('u_performed_by');\n current.setValue('u_performed_by', 'system_automation');\n _ewmLog('u_wfp_audit_log', 'u_performed_by', oldPerformed, current.getValue('u_performed_by'), '');\n\n // 3. Set u_comments\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Auto-enriched on audit log creation for state change event');\n _ewmLog('u_wfp_audit_log', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // 4. Set u_event_datetime\n var oldDatetime = current.getValue('u_event_datetime');\n var nowStr = new GlideDateTime().getValue();\n current.setValue('u_event_datetime', nowStr);\n _ewmLog('u_wfp_audit_log', 'u_event_datetime', oldDatetime, current.getValue('u_event_datetime'), '');\n\n // --- Also update any prior audit log for the same staffing request to mark it superseded ---\n var srRef = current.getValue('u_staffing_request');\n if (srRef) {\n var gr = new GlideRecord('u_wfp_audit_log');\n gr.addQuery('u_staffing_request', srRef);\n gr.addQuery('u_event_type', '1');\n gr.orderByDesc('u_event_datetime');\n gr.setLimit(1);\n gr.query();\n if (gr.next()) {\n var oldCmt = gr.getValue('u_comments');\n gr.setValue('u_comments', 'Superseded by newer state change event');\n _ewmLog('u_wfp_audit_log', 'u_comments', oldCmt, gr.getValue('u_comments'), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "audit_update_sync_quota_and_position", "fires_on_table": "u_wfp_audit_log", "filter_condition": "u_event_type=1^u_is_automated=true", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // Write 1: Update dept_quota - set last_reviewed_date and notes\n var srRef = current.getValue('u_staffing_request');\n if (srRef) {\n var sr = new GlideRecord('u_wfp_staffing_request');\n if (sr.get(srRef)) {\n var deptRef = sr.getValue('u_department');\n var planRef = sr.getValue('u_workforce_plan');\n if (deptRef && planRef) {\n var dq = new GlideRecord('u_wfp_dept_quota');\n dq.addQuery('u_department', deptRef);\n dq.addQuery('u_workforce_plan', planRef);\n dq.query();\n while (dq.next()) {\n var oldDate = dq.getValue('u_last_reviewed_date');\n dq.setValue('u_last_reviewed_date', new GlideDateTime().getDate().getByFormat('yyyy-MM-dd'));\n _ewmLog('u_wfp_dept_quota', 'u_last_reviewed_date', oldDate, dq.getValue('u_last_reviewed_date'), '');\n\n var oldNotes = dq.getValue('u_notes');\n dq.setValue('u_notes', 'State change audit completed for SR ' + sr.getValue('u_number'));\n _ewmLog('u_wfp_dept_quota', 'u_notes', oldNotes, dq.getValue('u_notes'), '');\n\n try {\n var r1 = dq.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + dq.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // Write 2: Update position - set position_notes and headcount_count\n var posRef = sr.getValue('u_position');\n if (posRef) {\n var pos = new GlideRecord('u_wfp_position');\n if (pos.get(posRef)) {\n var oldPosNotes = pos.getValue('u_position_notes');\n pos.setValue('u_position_notes', 'State change audit verified via automated audit');\n _ewmLog('u_wfp_position', 'u_position_notes', oldPosNotes, pos.getValue('u_position_notes'), '');\n\n var oldHc = pos.getValue('u_headcount_count');\n var newHc = (parseInt(oldHc, 10) || 0) + 1;\n pos.setValue('u_headcount_count', newHc);\n _ewmLog('u_wfp_position', 'u_headcount_count', oldHc, pos.getValue('u_headcount_count'), '');\n\n try {\n var r2 = pos.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + pos.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n }\n }\n }\n\n})(current, previous);"}, {"name": "pos_headcount_sync_quota_and_request", "fires_on_table": "u_wfp_position", "filter_condition": "u_headcount_countISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 400, "script": "(function executeRule(current, previous) {\n\n // 1. Update the department quota record linked to this position's department\n var grQuota = new GlideRecord('u_wfp_dept_quota');\n grQuota.addQuery('u_department', current.getValue('u_department'));\n grQuota.query();\n while (grQuota.next()) {\n var oldFilled = grQuota.getValue('u_filled_headcount');\n var newFilled = parseInt(oldFilled || '0', 10) + parseInt(current.getValue('u_headcount_count') || '0', 10);\n grQuota.setValue('u_filled_headcount', String(newFilled));\n _ewmLog('u_wfp_dept_quota', 'u_filled_headcount', oldFilled, grQuota.getValue('u_filled_headcount'), '');\n\n var oldNotes = grQuota.getValue('u_notes');\n grQuota.setValue('u_notes', 'Updated by position headcount sync for ' + current.getValue('u_name'));\n _ewmLog('u_wfp_dept_quota', 'u_notes', oldNotes, grQuota.getValue('u_notes'), '');\n\n try {\n var r1 = grQuota.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grQuota.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update staffing requests linked to this position\n var grSR = new GlideRecord('u_wfp_staffing_request');\n grSR.addQuery('u_position', current.getUniqueValue());\n grSR.query();\n while (grSR.next()) {\n var oldImpact = grSR.getValue('u_headcount_impact');\n grSR.setValue('u_headcount_impact', current.getValue('u_headcount_count'));\n _ewmLog('u_wfp_staffing_request', 'u_headcount_impact', oldImpact, grSR.getValue('u_headcount_impact'), '');\n\n var oldJustification = grSR.getValue('u_justification');\n grSR.setValue('u_justification', 'Headcount synced from position ' + current.getValue('u_name'));\n _ewmLog('u_wfp_staffing_request', 'u_justification', oldJustification, grSR.getValue('u_justification'), '');\n\n try {\n var r2 = grSR.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grSR.getLastErrorMessage()); }\n } catch(e2) { _ewmLog('','','','', e2.message || String(e2)); }\n }\n\n})(current, previous);"}, {"name": "create_candidate_and_position_on_upd", "fires_on_table": "u_wfp_staffing_request", "filter_condition": "u_headcount_impactISNOTEMPTY^u_justificationISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Insert a new candidate record linked to this staffing request\n var grCand = new GlideRecord('u_wfp_candidate');\n grCand.initialize();\n grCand.setValue('u_staffing_request', current.getValue('u_number'));\n _ewmLog('u_wfp_candidate', 'u_staffing_request', '', current.getValue('u_number'), '');\n grCand.setValue('u_candidate_status', '1');\n _ewmLog('u_wfp_candidate', 'u_candidate_status', '', '1', '');\n grCand.setValue('u_source', '2');\n _ewmLog('u_wfp_candidate', 'u_source', '', '2', '');\n try {\n var rCand = grCand.insert();\n if (!rCand) { _ewmLog('','','','', 'GR insert failed: ' + grCand.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n // 2. Insert a new position record linked to the same department\n var grPos = new GlideRecord('u_wfp_position');\n grPos.initialize();\n grPos.setValue('u_department', current.getValue('u_department'));\n _ewmLog('u_wfp_position', 'u_department', '', current.getValue('u_department'), '');\n grPos.setValue('u_position_status', '1');\n _ewmLog('u_wfp_position', 'u_position_status', '', '1', '');\n grPos.setValue('u_level', '2');\n _ewmLog('u_wfp_position', 'u_level', '', '2', '');\n grPos.setValue('u_employment_type', '1');\n _ewmLog('u_wfp_position', 'u_employment_type', '', '1', '');\n grPos.setValue('u_headcount_count', current.getValue('u_headcount_impact'));\n _ewmLog('u_wfp_position', 'u_headcount_count', '', current.getValue('u_headcount_impact'), '');\n try {\n var rPos = grPos.insert();\n if (!rPos) { _ewmLog('','','','', 'GR insert failed: ' + grPos.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "sr_pos_init_mid_defaults", "fires_on_table": "u_wfp_position", "filter_condition": "u_position_status=1^u_level=2^u_employment_type=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 600, "script": "(function executeRule(current, previous) {\n\n // Before-insert on u_wfp_position: set defaults for mid-level full-time open positions\n // and create a placeholder approval record for committee review\n\n // 1. Mark as mid level flag\n var oldMid = current.getValue('u_is_senior_level');\n current.setValue('u_is_senior_level', 'false');\n _ewmLog('u_wfp_position', 'u_is_senior_level', oldMid, current.getValue('u_is_senior_level'), '');\n\n // 2. Set remote eligible to true for mid-level positions\n var oldRemote = current.getValue('u_remote_eligible');\n current.setValue('u_remote_eligible', 'true');\n _ewmLog('u_wfp_position', 'u_remote_eligible', oldRemote, current.getValue('u_remote_eligible'), '');\n\n // 3. Set position notes indicating standard review required\n var oldNotes = current.getValue('u_position_notes');\n current.setValue('u_position_notes', 'Mid-level full-time position - standard review required');\n _ewmLog('u_wfp_position', 'u_position_notes', oldNotes, current.getValue('u_position_notes'), '');\n\n // 4. Insert an approval record for committee review of this position\n var gr = new GlideRecord('u_wfp_approval_record');\n gr.initialize();\n gr.setValue('u_approval_type', '3');\n _ewmLog('u_wfp_approval_record', 'u_approval_type', '', '3', '');\n gr.setValue('u_decision', '1');\n _ewmLog('u_wfp_approval_record', 'u_decision', '', '1', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Expanding backend team to support new platform initiative"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_requested_start_date", "oldvalue": "", "newvalue": "2025-04-01"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_requires_committee_approval", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wfp_audit_log", "documentkey": "6a4c11a901b143103e48918ce4a0a6bb", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_estimated_annual_cost", "oldvalue": "", "newvalue": "120000"}, {"tablename": "u_wfp_dept_quota", "documentkey": "a13cdd6901b143103e48918ce4a0a684", "fieldname": "u_pending_headcount", "oldvalue": "2", "newvalue": "3"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_workforce_plan", "oldvalue": "", "newvalue": "ad3c11a901b143103e48918ce4a0a69c"}, {"tablename": "u_wfp_audit_log", "documentkey": "6a4c11a901b143103e48918ce4a0a6bb", "fieldname": "u_event_datetime", "oldvalue": "", "newvalue": "2026-06-30 11:36:17"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_state", "oldvalue": "", "newvalue": "2"}, {"tablename": "u_wfp_audit_log", "documentkey": "6a4c11a901b143103e48918ce4a0a6bb", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Auto-enriched on audit log creation for state change event"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_position", "oldvalue": "", "newvalue": "213c11a901b143103e48918ce4a0a642"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_number", "oldvalue": "", "newvalue": "SR-ENG-20250201"}, {"tablename": "u_wfp_audit_log", "documentkey": "6a4c11a901b143103e48918ce4a0a6bb", "fieldname": "u_staffing_request", "oldvalue": "", "newvalue": "SR-ENG-20250201"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_headcount_impact", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_audit_log", "documentkey": "e13c11a901b143103e48918ce4a0a6ad", "fieldname": "u_comments", "oldvalue": "Auto-enriched on audit log creation for state change event", "newvalue": "Superseded by newer state change event"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_committee_approval_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_department", "oldvalue": "", "newvalue": "593c11a901b143103e48918ce4a0a699"}, {"tablename": "u_wfp_audit_log", "documentkey": "6a4c11a901b143103e48918ce4a0a6bb", "fieldname": "u_performed_by", "oldvalue": "", "newvalue": "system_automation"}, {"tablename": "u_wfp_staffing_request", "documentkey": "a64c11a901b143103e48918ce4a0a6b8", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}], "ewm_logs": [{"sys_id": "224c11a901b143103e48918ce4a0a6bb", "u_br_name": "after_insert_submitted_req_audit_quota", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_is_automated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}, {"sys_id": "264c11a901b143103e48918ce4a0a6bd", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_event_datetime", "u_old_value": "", "u_new_value": "2026-06-30 11:36:17", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}, {"sys_id": "a24c11a901b143103e48918ce4a0a6bc", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_performed_by", "u_old_value": "", "u_new_value": "system_automation", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}, {"sys_id": "aa4c11a901b143103e48918ce4a0a6bb", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_is_automated", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}, {"sys_id": "ae4c11a901b143103e48918ce4a0a6b9", "u_br_name": "after_insert_submitted_req_audit_quota", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_staffing_request", "u_old_value": "", "u_new_value": "SR-ENG-20250201", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}, {"sys_id": "ae4c11a901b143103e48918ce4a0a6bd", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_comments", "u_old_value": "Auto-enriched on audit log creation for state change event", "u_new_value": "Superseded by newer state change event", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}, {"sys_id": "e24c11a901b143103e48918ce4a0a6c0", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_wfp_dept_quota", "u_field_name": "u_pending_headcount", "u_old_value": "2", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}, {"sys_id": "e64c11a901b143103e48918ce4a0a6ba", "u_br_name": "after_insert_submitted_req_audit_quota", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}, {"sys_id": "ea4c11a901b143103e48918ce4a0a6bc", "u_br_name": "enrich_audit_log_on_insert", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Auto-enriched on audit log creation for state change event", "u_error": "", "sys_created_on": "2026-06-30 11:36:17"}], "metadata": "{\"domain\": \"workforce_planning\", \"primary_table\": \"u_wfp_staffing_request\", \"topology\": \"linear\", \"num_brs\": \"6\", \"total_brs_fired\": 2, \"expected_br_count\": 6, \"all_brs_fired\": false, \"audit_count\": 19}"} {"tool_name": "insert_wfp_staffing_request", "parameters": "{\"table_name\": \"u_wfp_staffing_request\", \"operation\": \"insert\", \"fields\": {\"u_number\": \"SR-CASCADE-001\", \"u_position\": \"@position_1.sys_id\", \"u_workforce_plan\": \"@workforce_plan_1.sys_id\", \"u_department\": \"@department_1.sys_id\", \"u_state\": \"1\", \"u_priority\": \"3\", \"u_requested_start_date\": \"2025-05-01\", \"u_justification\": \"Critical platform team expansion to support Q3 product launch\", \"u_requires_committee_approval\": \"true\", \"u_committee_approval_status\": \"2\", \"u_estimated_annual_cost\": 155000, \"u_headcount_impact\": 2}}", "seed_data": null, "supporting_data": "{\"workforce_plan_1\": {\"u_name\": \"FY2025 Workforce Plan\", \"sys_mod_count\": \"0\", \"u_total_budget\": \"25000000\", \"sys_updated_on\": \"2026-06-30 11:38:31\", \"sys_tags\": \"\", \"u_effective_end_date\": \"2025-12-31\", \"u_approved_by\": \"Jane Whitfield\", \"u_revision_number\": \"1\", \"u_is_active\": \"true\", \"u_effective_start_date\": \"2025-01-01\", \"sys_id\": \"97ccdde901b143103e48918ce4a0a6eb\", \"u_description\": \"Annual workforce plan for fiscal year 2025\", \"u_fiscal_period\": \"FY2025\", \"sys_updated_by\": \"admin\", \"u_plan_year\": \"2025\", \"sys_created_on\": \"2026-06-30 11:38:31\", \"u_status\": \"3\", \"sys_created_by\": \"admin\", \"u_total_headcount_target\": \"500\"}, \"department_1\": {\"u_name\": \"Engineering\", \"u_department_head\": \"Michael Torres\", \"u_hiring_freeze\": \"false\", \"u_division\": \"Technology\", \"u_annual_budget\": \"5000000\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:38:31\", \"sys_tags\": \"\", \"u_department_code\": \"ENG-100\", \"u_approved_headcount_quota\": \"60\", \"u_is_active\": \"true\", \"sys_id\": \"d3cc112d01b143103e48918ce4a0a604\", \"sys_updated_by\": \"admin\", \"u_current_headcount\": \"45\", \"sys_created_on\": \"2026-06-30 11:38:31\", \"u_budget_utilized\": \"3200000\", \"u_cost_center\": \"CC-4500\", \"sys_created_by\": \"admin\", \"u_region\": \"US-West\"}, \"job_class_1\": {\"u_name\": \"Senior Software Engineer\", \"sys_mod_count\": \"0\", \"u_salary_band_min\": \"120000\", \"sys_updated_on\": \"2026-06-30 11:38:31\", \"sys_tags\": \"\", \"u_requires_committee_review\": \"true\", \"u_job_family\": \"Engineering\", \"u_category\": \"1\", \"sys_id\": \"dbccdde901b143103e48918ce4a0a6ee\", \"u_description\": \"Senior-level software engineering role\", \"sys_updated_by\": \"admin\", \"u_job_code\": \"ENG-SR-01\", \"u_is_senior\": \"true\", \"sys_created_on\": \"2026-06-30 11:38:31\", \"u_active\": \"true\", \"u_grade\": \"L6\", \"sys_created_by\": \"admin\", \"u_salary_band_max\": \"180000\"}, \"position_1\": {\"u_name\": \"Sr Software Engineer - Platform\", \"u_department\": \"d3cc112d01b143103e48918ce4a0a604\", \"u_position_notes\": \"Open position awaiting staffing request\", \"sys_mod_count\": \"0\", \"sys_updated_on\": \"2026-06-30 11:38:31\", \"sys_tags\": \"\", \"u_headcount_count\": \"1\", \"u_level\": \"3\", \"u_remote_eligible\": \"true\", \"u_budgeted_salary\": \"155000\", \"u_position_status\": \"1\", \"u_employment_type\": \"1\", \"sys_id\": \"1bcc112d01b143103e48918ce4a0a607\", \"u_is_senior_level\": \"false\", \"sys_updated_by\": \"admin\", \"u_open_date\": \"2025-02-01\", \"sys_created_on\": \"2026-06-30 11:38:31\", \"u_close_date\": \"\", \"u_location\": \"San Francisco\", \"sys_created_by\": \"admin\", \"u_job_classification\": \"dbccdde901b143103e48918ce4a0a6ee\"}, \"dept_quota_1\": {\"u_notes\": \"Engineering quota for FY2025\", \"u_workforce_plan\": \"97ccdde901b143103e48918ce4a0a6eb\", \"u_department\": \"d3cc112d01b143103e48918ce4a0a604\", \"sys_mod_count\": \"1\", \"u_allocated_budget\": \"5000000\", \"u_approved_headcount\": \"60\", \"sys_updated_on\": \"2026-06-30 11:38:52\", \"sys_tags\": \"\", \"u_utilized_budget\": \"3200000\", \"u_pending_headcount\": \"4\", \"sys_id\": \"dfccdde901b143103e48918ce4a0a6f1\", \"sys_updated_by\": \"admin\", \"u_last_reviewed_date\": \"2025-01-15\", \"u_quota_status\": \"1\", \"sys_created_on\": \"2026-06-30 11:38:31\", \"u_carry_over_headcount\": \"2\", \"u_freeze_hiring\": \"false\", \"sys_created_by\": \"admin\", \"u_filled_headcount\": \"45\"}}", "schema": "{\"u_wfp_staffing_request\": {\"u_number\": {\"type\": \"str\"}, \"u_position\": {\"FK\": \"u_wfp_position\"}, \"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_state\": {\"type\": \"str\"}, \"u_priority\": {\"type\": \"str\"}, \"u_requested_start_date\": {\"type\": \"str\"}, \"u_justification\": {\"type\": \"str\"}, \"u_requires_committee_approval\": {\"type\": \"bool\"}, \"u_committee_approval_status\": {\"type\": \"str\"}, \"u_approved_date\": {\"type\": \"str\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_estimated_annual_cost\": {\"type\": \"decimal\"}, \"u_headcount_impact\": {\"type\": \"int\"}, \"u_cancellation_reason\": {\"type\": \"str\"}}, \"u_wfp_plan\": {\"u_name\": {\"type\": \"str\"}, \"u_plan_year\": {\"type\": \"int\"}, \"u_fiscal_period\": {\"type\": \"str\"}, \"u_status\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_total_headcount_target\": {\"type\": \"int\"}, \"u_total_budget\": {\"type\": \"decimal\"}, \"u_effective_start_date\": {\"type\": \"str\"}, \"u_effective_end_date\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_revision_number\": {\"type\": \"int\"}, \"u_description\": {\"type\": \"str\"}}, \"u_wfp_position\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_job_classification\": {\"FK\": \"u_wfp_job_classification\"}, \"u_position_status\": {\"type\": \"str\"}, \"u_level\": {\"type\": \"str\"}, \"u_employment_type\": {\"type\": \"str\"}, \"u_budgeted_salary\": {\"type\": \"decimal\"}, \"u_is_senior_level\": {\"type\": \"bool\"}, \"u_location\": {\"type\": \"str\"}, \"u_open_date\": {\"type\": \"str\"}, \"u_close_date\": {\"type\": \"str\"}, \"u_position_notes\": {\"type\": \"str\"}, \"u_headcount_count\": {\"type\": \"int\"}, \"u_remote_eligible\": {\"type\": \"bool\"}}, \"u_wfp_department\": {\"u_name\": {\"type\": \"str\"}, \"u_department_code\": {\"type\": \"str\"}, \"u_cost_center\": {\"type\": \"str\"}, \"u_department_head\": {\"type\": \"str\"}, \"u_division\": {\"type\": \"str\"}, \"u_current_headcount\": {\"type\": \"int\"}, \"u_approved_headcount_quota\": {\"type\": \"int\"}, \"u_annual_budget\": {\"type\": \"decimal\"}, \"u_budget_utilized\": {\"type\": \"decimal\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_region\": {\"type\": \"str\"}, \"u_hiring_freeze\": {\"type\": \"bool\"}}, \"u_wfp_candidate\": {\"u_name\": {\"type\": \"str\"}, \"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_candidate_status\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_source\": {\"type\": \"str\"}, \"u_application_date\": {\"type\": \"str\"}, \"u_allocation_date\": {\"type\": \"str\"}, \"u_expected_start_date\": {\"type\": \"str\"}, \"u_offered_salary\": {\"type\": \"decimal\"}, \"u_is_internal\": {\"type\": \"bool\"}, \"u_rejection_reason\": {\"type\": \"str\"}, \"u_notes\": {\"type\": \"str\"}}, \"u_wfp_approval_record\": {\"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_approval_type\": {\"type\": \"str\"}, \"u_approver_name\": {\"type\": \"str\"}, \"u_decision\": {\"type\": \"str\"}, \"u_decision_date\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_committee_approval\": {\"type\": \"bool\"}, \"u_sequence_order\": {\"type\": \"int\"}, \"u_due_date\": {\"type\": \"str\"}, \"u_escalated\": {\"type\": \"bool\"}, \"u_escalation_date\": {\"type\": \"str\"}}, \"u_wfp_plan_revision\": {\"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_revision_type\": {\"type\": \"str\"}, \"u_revised_by\": {\"type\": \"str\"}, \"u_revision_date\": {\"type\": \"str\"}, \"u_previous_headcount_target\": {\"type\": \"int\"}, \"u_new_headcount_target\": {\"type\": \"int\"}, \"u_previous_budget\": {\"type\": \"decimal\"}, \"u_new_budget\": {\"type\": \"decimal\"}, \"u_justification\": {\"type\": \"str\"}, \"u_approved_by\": {\"type\": \"str\"}, \"u_revision_status\": {\"type\": \"str\"}}, \"u_wfp_job_classification\": {\"u_name\": {\"type\": \"str\"}, \"u_job_family\": {\"type\": \"str\"}, \"u_job_code\": {\"type\": \"str\"}, \"u_grade\": {\"type\": \"str\"}, \"u_salary_band_min\": {\"type\": \"decimal\"}, \"u_salary_band_max\": {\"type\": \"decimal\"}, \"u_is_senior\": {\"type\": \"bool\"}, \"u_requires_committee_review\": {\"type\": \"bool\"}, \"u_category\": {\"type\": \"str\"}, \"u_description\": {\"type\": \"str\"}, \"u_active\": {\"type\": \"bool\"}}, \"u_wfp_dept_quota\": {\"u_workforce_plan\": {\"FK\": \"u_wfp_plan\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_approved_headcount\": {\"type\": \"int\"}, \"u_filled_headcount\": {\"type\": \"int\"}, \"u_pending_headcount\": {\"type\": \"int\"}, \"u_allocated_budget\": {\"type\": \"decimal\"}, \"u_utilized_budget\": {\"type\": \"decimal\"}, \"u_quota_status\": {\"type\": \"str\"}, \"u_freeze_hiring\": {\"type\": \"bool\"}, \"u_notes\": {\"type\": \"str\"}, \"u_last_reviewed_date\": {\"type\": \"str\"}, \"u_carry_over_headcount\": {\"type\": \"int\"}}, \"u_wfp_audit_log\": {\"u_staffing_request\": {\"FK\": \"u_wfp_staffing_request\"}, \"u_event_type\": {\"type\": \"str\"}, \"u_event_datetime\": {\"type\": \"str\"}, \"u_performed_by\": {\"type\": \"str\"}, \"u_previous_state\": {\"type\": \"str\"}, \"u_new_state\": {\"type\": \"str\"}, \"u_field_changed\": {\"type\": \"str\"}, \"u_old_value\": {\"type\": \"str\"}, \"u_new_value\": {\"type\": \"str\"}, \"u_comments\": {\"type\": \"str\"}, \"u_is_automated\": {\"type\": \"bool\"}}, \"u_wfp_committee_member\": {\"u_name\": {\"type\": \"str\"}, \"u_department\": {\"FK\": \"u_wfp_department\"}, \"u_role_title\": {\"type\": \"str\"}, \"u_email\": {\"type\": \"str\"}, \"u_member_type\": {\"type\": \"str\"}, \"u_is_active\": {\"type\": \"bool\"}, \"u_start_date\": {\"type\": \"str\"}, \"u_end_date\": {\"type\": \"str\"}, \"u_can_approve_budget\": {\"type\": \"bool\"}, \"u_approval_limit\": {\"type\": \"decimal\"}, \"u_notes\": {\"type\": \"str\"}, \"u_phone\": {\"type\": \"str\"}}}", "business_rules": [{"name": "init_draft_staffing_req_defaults", "fires_on_table": "u_wfp_staffing_request", "filter_condition": "u_state=1", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // 1. Set default headcount_impact to 1\n var oldHC = current.getValue('u_headcount_impact');\n current.setValue('u_headcount_impact', 1);\n _ewmLog('u_wfp_staffing_request', 'u_headcount_impact', oldHC, current.getValue('u_headcount_impact'), '');\n\n // 2. Set committee_approval_status to Not Required by default\n var oldCAS = current.getValue('u_committee_approval_status');\n current.setValue('u_committee_approval_status', '1');\n _ewmLog('u_wfp_staffing_request', 'u_committee_approval_status', oldCAS, current.getValue('u_committee_approval_status'), '');\n\n // 3. Set requires_committee_approval to false by default\n var oldRCA = current.getValue('u_requires_committee_approval');\n current.setValue('u_requires_committee_approval', 'false');\n _ewmLog('u_wfp_staffing_request', 'u_requires_committee_approval', oldRCA, current.getValue('u_requires_committee_approval'), '');\n\n // 4. Set estimated_annual_cost to 0 if empty\n var oldCost = current.getValue('u_estimated_annual_cost');\n current.setValue('u_estimated_annual_cost', 0);\n _ewmLog('u_wfp_staffing_request', 'u_estimated_annual_cost', oldCost, current.getValue('u_estimated_annual_cost'), '');\n\n // 5. Update dept_quota pending_headcount for the department + workforce plan\n var deptRef = current.getValue('u_department');\n var planRef = current.getValue('u_workforce_plan');\n if (deptRef && planRef) {\n var gr = new GlideRecord('u_wfp_dept_quota');\n gr.addQuery('u_department', deptRef);\n gr.addQuery('u_workforce_plan', planRef);\n gr.query();\n if (gr.next()) {\n var oldPending = gr.getValue('u_pending_headcount');\n var newPending = (parseInt(oldPending, 10) || 0) + 1;\n gr.setValue('u_pending_headcount', newPending);\n _ewmLog('u_wfp_dept_quota', 'u_pending_headcount', oldPending, String(newPending), '');\n try {\n var r = gr.update();\n if (!r) { _ewmLog('','','','', 'GR update failed: ' + gr.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n})(current, previous);"}, {"name": "quota_pending_sync_dept_and_audit", "fires_on_table": "u_wfp_dept_quota", "filter_condition": "u_pending_headcountCHANGES^u_pending_headcountISNOTEMPTY", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update the related department record with budget and headcount info\n var deptRef = current.getValue('u_department');\n if (deptRef) {\n var grDept = new GlideRecord('u_wfp_department');\n grDept.addQuery('sys_id', deptRef);\n grDept.query();\n if (grDept.next()) {\n var oldBudgetUtilized = grDept.getValue('u_budget_utilized');\n grDept.setValue('u_budget_utilized', current.getValue('u_utilized_budget') || '0');\n _ewmLog('u_wfp_department', 'u_budget_utilized', oldBudgetUtilized, grDept.getValue('u_budget_utilized'), '');\n\n var oldHiringFreeze = grDept.getValue('u_hiring_freeze');\n grDept.setValue('u_hiring_freeze', current.getValue('u_freeze_hiring') || 'false');\n _ewmLog('u_wfp_department', 'u_hiring_freeze', oldHiringFreeze, grDept.getValue('u_hiring_freeze'), '');\n\n try {\n var r1 = grDept.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grDept.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n }\n\n // 2. Insert an audit log entry recording the pending headcount change\n var grAudit = new GlideRecord('u_wfp_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_staffing_request', '');\n _ewmLog('u_wfp_audit_log', 'u_staffing_request', '', '', '');\n\n grAudit.setValue('u_event_type', '5');\n _ewmLog('u_wfp_audit_log', 'u_event_type', '', '5', '');\n\n var oldPending = previous.getValue('u_pending_headcount') || '';\n var newPending = current.getValue('u_pending_headcount') || '';\n grAudit.setValue('u_old_value', oldPending);\n _ewmLog('u_wfp_audit_log', 'u_old_value', '', oldPending, '');\n\n grAudit.setValue('u_new_value', newPending);\n _ewmLog('u_wfp_audit_log', 'u_new_value', '', newPending, '');\n\n grAudit.setValue('u_field_changed', 'u_pending_headcount');\n _ewmLog('u_wfp_audit_log', 'u_field_changed', '', 'u_pending_headcount', '');\n\n grAudit.setValue('u_is_automated', 'true');\n _ewmLog('u_wfp_audit_log', 'u_is_automated', '', 'true', '');\n\n grAudit.setValue('u_comments', 'Pending headcount changed from ' + oldPending + ' to ' + newPending);\n _ewmLog('u_wfp_audit_log', 'u_comments', '', 'Pending headcount changed from ' + oldPending + ' to ' + newPending, '');\n\n try {\n var r2 = grAudit.insert();\n if (!r2) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "dept_update_sync_positions_and_plan", "fires_on_table": "u_wfp_department", "filter_condition": "u_is_active=true^u_hiring_freeze=false", "trigger_sequence": "after", "trigger_type": "update", "order": 200, "script": "(function executeRule(current, previous) {\n\n // 1. Update all open positions in this department to reflect region in location\n var grPos = new GlideRecord('u_wfp_position');\n grPos.addQuery('u_department', current.getUniqueValue());\n grPos.addQuery('u_position_status', '1');\n grPos.query();\n while (grPos.next()) {\n var oldLoc = grPos.getValue('u_location');\n grPos.setValue('u_location', current.getValue('u_region'));\n _ewmLog('u_wfp_position', 'u_location', oldLoc, grPos.getValue('u_location'), '');\n try {\n var r1 = grPos.update();\n if (!r1) { _ewmLog('','','','', 'GR update failed: ' + grPos.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 2. Update candidates linked to staffing requests in this department - set notes\n var grCand = new GlideRecord('u_wfp_candidate');\n grCand.addQuery('u_staffing_request.u_department', current.getUniqueValue());\n grCand.addQuery('u_candidate_status', '1');\n grCand.query();\n while (grCand.next()) {\n var oldNotes = grCand.getValue('u_notes');\n grCand.setValue('u_notes', 'Department updated - active and not frozen');\n _ewmLog('u_wfp_candidate', 'u_notes', oldNotes, grCand.getValue('u_notes'), '');\n try {\n var r2 = grCand.update();\n if (!r2) { _ewmLog('','','','', 'GR update failed: ' + grCand.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n }\n\n // 3. Insert an audit log entry recording the department update event\n var grAudit = new GlideRecord('u_wfp_audit_log');\n grAudit.initialize();\n grAudit.setValue('u_event_type', '5');\n _ewmLog('u_wfp_audit_log', 'u_event_type', '', '5', '');\n grAudit.setValue('u_performed_by', 'system');\n _ewmLog('u_wfp_audit_log', 'u_performed_by', '', 'system', '');\n grAudit.setValue('u_comments', 'Department ' + current.getValue('u_name') + ' updated while active and unfrozen');\n _ewmLog('u_wfp_audit_log', 'u_comments', '', grAudit.getValue('u_comments'), '');\n grAudit.setValue('u_is_automated', 'true');\n _ewmLog('u_wfp_audit_log', 'u_is_automated', '', 'true', '');\n try {\n var r3 = grAudit.insert();\n if (!r3) { _ewmLog('','','','', 'GR insert failed: ' + grAudit.getLastErrorMessage()); }\n } catch(e) { _ewmLog('','','','', e.message || String(e)); }\n\n})(current, previous);"}, {"name": "enrich_audit_and_create_approval", "fires_on_table": "u_wfp_audit_log", "filter_condition": "u_event_type=5^u_is_automated=true", "trigger_sequence": "before", "trigger_type": "insert", "order": 100, "script": "(function executeRule(current, previous) {\n\n // --- 1. Enrich the audit log record being inserted (before-BR, self-loop) ---\n // Set u_performed_by to system\n var oldPerformed = current.getValue('u_performed_by');\n current.setValue('u_performed_by', 'system_automation');\n _ewmLog('u_wfp_audit_log', 'u_performed_by', oldPerformed, current.getValue('u_performed_by'), '');\n\n // Set u_comments with contextual info\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Auto-enriched by workforce audit pipeline');\n _ewmLog('u_wfp_audit_log', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // --- 2. Update related approval record to mark as escalated ---\n var srRef = current.getValue('u_staffing_request');\n if (srRef) {\n var gr = new GlideRecord('u_wfp_approval_record');\n gr.addQuery('u_staffing_request', srRef);\n gr.addQuery('u_decision', '1'); // Pending\n gr.query();\n if (gr.next()) {\n var oldEscalated = gr.getValue('u_escalated');\n gr.setValue('u_escalated', 'true');\n _ewmLog('u_wfp_approval_record', 'u_escalated', oldEscalated, gr.getValue('u_escalated'), '');\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "escalate_committee_approval_record", "fires_on_table": "u_wfp_approval_record", "filter_condition": "u_escalatedCHANGESTOtrue^u_is_committee_approval=true", "trigger_sequence": "before", "trigger_type": "update", "order": 500, "script": "(function executeRule(current, previous) {\n\n // 1. Set decision to Pending on the escalated committee approval record\n var oldDecision = current.getValue('u_decision');\n current.setValue('u_decision', '1');\n _ewmLog('u_wfp_approval_record', 'u_decision', oldDecision, current.getValue('u_decision'), '');\n\n // 2. Set comments noting the escalation\n var oldComments = current.getValue('u_comments');\n current.setValue('u_comments', 'Escalated for committee re-review');\n _ewmLog('u_wfp_approval_record', 'u_comments', oldComments, current.getValue('u_comments'), '');\n\n // 3. Update the linked staffing request to reflect committee approval is pending\n var srRef = current.getValue('u_staffing_request');\n if (srRef) {\n var gr = new GlideRecord('u_wfp_staffing_request');\n gr.addQuery('sys_id', srRef);\n gr.query();\n if (gr.next()) {\n var oldCommStatus = gr.getValue('u_committee_approval_status');\n gr.setValue('u_committee_approval_status', '2');\n _ewmLog('u_wfp_staffing_request', 'u_committee_approval_status', oldCommStatus, gr.getValue('u_committee_approval_status'), '');\n\n var oldState = gr.getValue('u_state');\n gr.setValue('u_state', '3');\n _ewmLog('u_wfp_staffing_request', 'u_state', oldState, gr.getValue('u_state'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch (e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n }\n\n})(current, previous);"}, {"name": "set_position_on_hold_under_review", "fires_on_table": "u_wfp_staffing_request", "filter_condition": "u_stateCHANGESTO3^u_requires_committee_approval=true", "trigger_sequence": "after", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n var posRef = current.getValue('u_position');\n if (!posRef) return;\n\n var gr = new GlideRecord('u_wfp_position');\n gr.addQuery('sys_id', posRef);\n gr.query();\n if (gr.next()) {\n var oldStatus = gr.getValue('u_position_status');\n gr.setValue('u_position_status', '3');\n _ewmLog('u_wfp_position', 'u_position_status', oldStatus, gr.getValue('u_position_status'), '');\n\n var oldNotes = gr.getValue('u_position_notes');\n gr.setValue('u_position_notes', 'On hold pending committee review for staffing request ' + current.getValue('u_number'));\n _ewmLog('u_wfp_position', 'u_position_notes', oldNotes, gr.getValue('u_position_notes'), '');\n\n var oldSenior = gr.getValue('u_is_senior_level');\n gr.setValue('u_is_senior_level', 'true');\n _ewmLog('u_wfp_position', 'u_is_senior_level', oldSenior, gr.getValue('u_is_senior_level'), '');\n\n var oldRemote = gr.getValue('u_remote_eligible');\n gr.setValue('u_remote_eligible', 'false');\n _ewmLog('u_wfp_position', 'u_remote_eligible', oldRemote, gr.getValue('u_remote_eligible'), '');\n\n try {\n var r = gr.update();\n if (!r) {\n _ewmLog('', '', '', '', 'GR update failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n }\n\n})(current, previous);"}, {"name": "pos_on_hold_senior_flag_revision", "fires_on_table": "u_wfp_position", "filter_condition": "u_position_statusCHANGESTO3^u_is_senior_level=true", "trigger_sequence": "before", "trigger_type": "update", "order": 600, "script": "(function executeRule(current, previous) {\n\n // 1. Set position notes to indicate senior hold and update headcount_count on current row\n var oldNotes = current.getValue('u_position_notes');\n current.setValue('u_position_notes', 'Senior position placed on hold - pending workforce review');\n _ewmLog('u_wfp_position', 'u_position_notes', oldNotes, current.getValue('u_position_notes'), '');\n\n var oldHc = current.getValue('u_headcount_count');\n current.setValue('u_headcount_count', 0);\n _ewmLog('u_wfp_position', 'u_headcount_count', oldHc, current.getValue('u_headcount_count'), '');\n\n // 2. Insert a plan revision record to document the hold event\n var gr = new GlideRecord('u_wfp_plan_revision');\n gr.initialize();\n gr.setValue('u_revision_type', '1');\n _ewmLog('u_wfp_plan_revision', 'u_revision_type', '', '1', '');\n gr.setValue('u_revised_by', 'system_auto_hold');\n _ewmLog('u_wfp_plan_revision', 'u_revised_by', '', 'system_auto_hold', '');\n gr.setValue('u_justification', 'Senior position ' + current.getValue('u_name') + ' placed on hold - automatic revision logged');\n _ewmLog('u_wfp_plan_revision', 'u_justification', '', 'Senior position placed on hold - automatic revision logged', '');\n gr.setValue('u_revision_status', '1');\n _ewmLog('u_wfp_plan_revision', 'u_revision_status', '', '1', '');\n gr.setValue('u_previous_headcount_target', parseInt(oldHc, 10) || 0);\n _ewmLog('u_wfp_plan_revision', 'u_previous_headcount_target', '', String(parseInt(oldHc, 10) || 0), '');\n gr.setValue('u_new_headcount_target', 0);\n _ewmLog('u_wfp_plan_revision', 'u_new_headcount_target', '', '0', '');\n try {\n var r = gr.insert();\n if (!r) {\n _ewmLog('', '', '', '', 'GR insert failed: ' + gr.getLastErrorMessage());\n }\n } catch(e) {\n _ewmLog('', '', '', '', e.message || String(e));\n }\n\n})(current, previous);"}], "audits": [{"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_workforce_plan", "oldvalue": "", "newvalue": "97ccdde901b143103e48918ce4a0a6eb"}, {"tablename": "u_wfp_audit_log", "documentkey": "50ec912d01b143103e48918ce4a0a6e2", "fieldname": "u_field_changed", "oldvalue": "", "newvalue": "u_pending_headcount"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_state", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_dept_quota", "documentkey": "dfccdde901b143103e48918ce4a0a6f1", "fieldname": "u_pending_headcount", "oldvalue": "3", "newvalue": "4"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_estimated_annual_cost", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wfp_audit_log", "documentkey": "50ec912d01b143103e48918ce4a0a6e2", "fieldname": "u_old_value", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_number", "oldvalue": "", "newvalue": "SR-CASCADE-001"}, {"tablename": "u_wfp_audit_log", "documentkey": "50ec912d01b143103e48918ce4a0a6e2", "fieldname": "u_new_value", "oldvalue": "", "newvalue": "4"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_headcount_impact", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_position", "oldvalue": "", "newvalue": "1bcc112d01b143103e48918ce4a0a607"}, {"tablename": "u_wfp_audit_log", "documentkey": "50ec912d01b143103e48918ce4a0a6e2", "fieldname": "u_event_type", "oldvalue": "", "newvalue": "5"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_department", "oldvalue": "", "newvalue": "d3cc112d01b143103e48918ce4a0a604"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_priority", "oldvalue": "", "newvalue": "3"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_committee_approval_status", "oldvalue": "", "newvalue": "1"}, {"tablename": "u_wfp_audit_log", "documentkey": "50ec912d01b143103e48918ce4a0a6e2", "fieldname": "u_comments", "oldvalue": "", "newvalue": "Pending headcount changed from 3 to 4"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_requires_committee_approval", "oldvalue": "", "newvalue": "0"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_justification", "oldvalue": "", "newvalue": "Critical platform team expansion to support Q3 product launch"}, {"tablename": "u_wfp_staffing_request", "documentkey": "58ec112d01b143103e48918ce4a0a61f", "fieldname": "u_requested_start_date", "oldvalue": "", "newvalue": "2025-05-01"}], "ewm_logs": [{"sys_id": "1cec112d01b143103e48918ce4a0a622", "u_br_name": "init_draft_staffing_req_defaults", "u_table_name": "u_wfp_dept_quota", "u_field_name": "u_pending_headcount", "u_old_value": "3", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:38:51"}, {"sys_id": "50ec112d01b143103e48918ce4a0a622", "u_br_name": "init_draft_staffing_req_defaults", "u_table_name": "u_wfp_staffing_request", "u_field_name": "u_estimated_annual_cost", "u_old_value": "155000", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:38:51"}, {"sys_id": "5cec112d01b143103e48918ce4a0a61f", "u_br_name": "init_draft_staffing_req_defaults", "u_table_name": "u_wfp_staffing_request", "u_field_name": "u_headcount_impact", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:38:51"}, {"sys_id": "5cec112d01b143103e48918ce4a0a620", "u_br_name": "init_draft_staffing_req_defaults", "u_table_name": "u_wfp_staffing_request", "u_field_name": "u_committee_approval_status", "u_old_value": "2", "u_new_value": "1", "u_error": "", "sys_created_on": "2026-06-30 11:38:51"}, {"sys_id": "d4ec112d01b143103e48918ce4a0a621", "u_br_name": "init_draft_staffing_req_defaults", "u_table_name": "u_wfp_staffing_request", "u_field_name": "u_requires_committee_approval", "u_old_value": "1", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:38:51"}, {"sys_id": "14ec912d01b143103e48918ce4a0a6df", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_old_value", "u_old_value": "", "u_new_value": "3", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}, {"sys_id": "18ec912d01b143103e48918ce4a0a6e1", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_comments", "u_old_value": "", "u_new_value": "Pending headcount changed from 3 to 4", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}, {"sys_id": "50ec112d01b143103e48918ce4a0a625", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_department", "u_field_name": "u_hiring_freeze", "u_old_value": "0", "u_new_value": "0", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}, {"sys_id": "5cec912d01b143103e48918ce4a0a6df", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_new_value", "u_old_value": "", "u_new_value": "4", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}, {"sys_id": "94ec912d01b143103e48918ce4a0a6e0", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_field_changed", "u_old_value": "", "u_new_value": "u_pending_headcount", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}, {"sys_id": "d0ec912d01b143103e48918ce4a0a6de", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_staffing_request", "u_old_value": "", "u_new_value": "", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}, {"sys_id": "d4ec112d01b143103e48918ce4a0a624", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_department", "u_field_name": "u_budget_utilized", "u_old_value": "3200000", "u_new_value": "3200000", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}, {"sys_id": "d8ec912d01b143103e48918ce4a0a6de", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_event_type", "u_old_value": "", "u_new_value": "5", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}, {"sys_id": "dcec912d01b143103e48918ce4a0a6e0", "u_br_name": "quota_pending_sync_dept_and_audit", "u_table_name": "u_wfp_audit_log", "u_field_name": "u_is_automated", "u_old_value": "", "u_new_value": "true", "u_error": "", "sys_created_on": "2026-06-30 11:38:52"}], "metadata": "{\"domain\": \"workforce_planning\", \"primary_table\": \"u_wfp_staffing_request\", \"topology\": \"linear\", \"num_brs\": \"7\", \"total_brs_fired\": 2, \"expected_br_count\": 7, \"all_brs_fired\": false, \"audit_count\": 18}"}