company,window_last_12m,complaints_last_12m,complaints_prior_12m,complaints_last_3m,complaints_same_3m_prior_year,untimely_last_12m,relief_last_12m,monetary_relief_last_12m,in_progress_now,complaints_since_2023,yoy_growth_pct,last_3m_vs_prior_year_x,untimely_rate_pct,relief_rate_pct,top_product_last_12m,top_product_share_pct,surging_product,surging_product_added_complaints,flag_spike,flag_yoy_doubling,flag_untimely,ont_org_id,ont_org_sources "Rocket Mortgage, LLC",2025-11 to 2026-10,4071,766,1124,232,1,17,17,132,5675,431.5,4.84,0.02,0.42,Mortgage,86.1,Mortgage,814.0,True,True,False,org:ROCKET MORTGAGE,"county_roll,tx_franchise" FIFTH THIRD FINANCIAL CORPORATION,2025-11 to 2026-10,2722,1562,977,389,0,327,168,140,6776,74.3,2.51,0.0,12.01,Checking or savings account,35.9,Prepaid card,234.0,True,False,False,, "HUNTINGTON NATIONAL BANK, THE",2025-11 to 2026-10,2119,1132,674,331,0,802,391,44,4877,87.2,2.04,0.0,37.85,Checking or savings account,62.0,Checking or savings account,256.0,True,False,False,, Klarna AB,2025-11 to 2026-10,2061,595,541,249,136,166,164,17,2943,246.4,2.17,6.6,8.05,"Payday loan, title loan, personal loan, or advance loan",31.0,"Payday loan, title loan, personal loan, or advance loan",114.0,True,True,True,, "Paramount GR Holdings, LLC",2025-11 to 2026-10,1364,435,440,177,2,0,0,60,2197,213.6,2.49,0.15,0.0,"Payday loan, title loan, personal loan, or advance loan",64.9,"Payday loan, title loan, personal loan, or advance loan",204.0,True,True,False,, "CARRINGTON MORTGAGE SERVICES, LLC",2025-11 to 2026-10,1264,656,427,176,3,0,0,165,2983,92.7,2.43,0.24,0.0,Mortgage,82.2,Mortgage,254.0,True,False,False,org:CARRINGTON MORTGAGE SERVICES,"county_roll,tx_franchise" Possible Financial Inc,2025-11 to 2026-10,1599,629,366,140,41,15,1,5,2747,154.2,2.61,2.56,0.94,Debt collection,53.5,Debt collection,168.0,True,True,False,, "Ability Recovery Services, LLC",2025-11 to 2026-10,1693,615,361,135,56,1,1,0,3104,175.3,2.67,3.31,0.06,Debt collection,82.3,Debt collection,187.0,True,True,False,, "National Consumer Telecom & Utilities Exchange, Inc.",2025-11 to 2026-10,1366,486,321,143,0,0,0,0,2030,181.1,2.24,0.0,0.0,Credit reporting or other personal consumer reports,99.4,Credit reporting or other personal consumer reports,179.0,True,True,False,, "Waypoint Resource Group, LLC",2025-11 to 2026-10,1120,279,241,22,302,0,0,0,1866,301.4,10.95,26.96,0.0,Debt collection,80.8,Debt collection,179.0,True,True,True,, Synergetic Communication Inc,2025-11 to 2026-10,624,234,188,86,6,0,0,6,1010,166.7,2.19,0.96,0.0,Debt collection,82.7,Debt collection,87.0,True,True,False,, Unifin Inc.,2025-11 to 2026-10,473,370,186,91,3,0,0,2,1071,27.8,2.04,0.63,0.0,Debt collection,96.2,Debt collection,97.0,True,False,False,, IPAC'S Inc.,2025-11 to 2026-10,609,8,163,4,609,0,0,0,625,7512.5,40.75,100.0,0.0,Credit reporting or other personal consumer reports,95.2,Credit reporting or other personal consumer reports,151.0,True,True,True,, CrossCountry Mortgage LLC,2025-11 to 2026-10,585,272,156,77,45,89,9,86,1328,115.1,2.03,7.69,15.21,Mortgage,88.2,Mortgage,87.0,True,True,True,org:CROSSCOUNTRY MORTGAGE,"county_roll,dol_5500,tx_franchise" "PINNACLE FINANCIAL PARTNERS, INC.",2025-11 to 2026-10,756,16,156,5,1,231,56,1,790,4625.0,31.2,0.13,30.56,Credit reporting or other personal consumer reports,35.8,Credit card,62.0,True,True,False,org:PINNACLE FINANCIAL PARTNERS,fec SOLAR SERVICING HOLDINGS LLC,2025-11 to 2026-10,273,0,145,0,0,0,0,71,277,,,0.0,0.0,"Payday loan, title loan, personal loan, or advance loan",65.2,"Payday loan, title loan, personal loan, or advance loan",102.0,True,True,False,, MIDFIRST BANK,2025-11 to 2026-10,501,254,136,63,0,120,30,7,1200,97.2,2.16,0.0,23.95,Mortgage,68.3,Mortgage,70.0,True,False,False,, InDebted Corporation,2025-11 to 2026-10,499,110,134,36,1,0,0,26,697,353.6,3.72,0.2,0.0,Debt collection,86.8,Debt collection,92.0,True,True,False,, Finance of America Mortgage LLC,2025-11 to 2026-10,114,1,107,0,114,0,0,0,119,11300.0,,100.0,0.0,Credit reporting or other personal consumer reports,100.0,Credit reporting or other personal consumer reports,107.0,True,True,True,, "Bilt Technologies, Inc.",2025-11 to 2026-10,670,53,105,8,131,63,48,5,731,1164.2,13.12,19.55,9.4,Credit card,86.4,Credit card,80.0,True,True,True,org:BILT TECHNOLOGIES,lda "Goal Structured Solutions, LLC",2025-11 to 2026-10,403,184,102,48,0,0,0,2,711,119.0,2.12,0.0,0.0,Credit reporting or other personal consumer reports,30.5,Student loan,24.0,True,True,False,, "Imprint Payments, Inc.",2025-11 to 2026-10,416,0,99,0,307,9,9,47,416,,,73.8,2.16,Credit card,88.0,Credit card,79.0,True,True,True,, "Uprova Credit, LLC",2025-11 to 2026-10,251,119,97,42,0,0,0,0,450,110.9,2.31,0.0,0.0,"Payday loan, title loan, personal loan, or advance loan",96.8,"Payday loan, title loan, personal loan, or advance loan",55.0,True,True,False,, Village Capital & Investment LLC,2025-11 to 2026-10,330,185,97,44,2,0,0,0,699,78.4,2.2,0.61,0.0,Mortgage,89.1,Mortgage,40.0,True,False,False,org:VILLAGE CAPITAL AND INVESTMENT,"county_roll,dol_5500,tx_franchise" "Credit Collections U.S.A., L.L.C.",2025-11 to 2026-10,182,8,96,5,182,0,0,0,198,2175.0,19.2,100.0,0.0,Debt collection,89.0,Debt collection,76.0,True,True,True,,