{ "model": "PabJev-4b", "state": "Refund requires a receipt. The customer has no receipt and requests a refund.", "questions": { "decision": { "type": "choice", "instructions": "Choose the permitted action.", "criteria": { "deny": "Reject the refund", "approve": "Issue the refund" } }, "receipt_requirement": { "type": "noul", "instructions": "Is the receipt requirement satisfied?", "criteria": { "false": "The requirement is not satisfied", "true": "The requirement is satisfied" } }, "severity": { "type": "score", "instructions": "Rate the severity of the issue.", "criteria": ["No issue", "Minor issue", "Severe issue"] } } }