{
  "tool": "cybermax/app-reviews",
  "name": "Gripeline",
  "capturedAt": "2026-09-23",
  "note": "The first 5 of 48 records from a real Gripeline run (2026-09-23). Each run returns this shape.",
  "records": [
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.instagram.android",
      "bundleId": "com.instagram.android",
      "title": "Instagram",
      "developer": "Instagram",
      "url": "https://play.google.com/store/apps/details?id=com.instagram.android",
      "icon": "https://play-lh.googleusercontent.com/yHi59jmO_lVamcyJ1i3rM1_E8bAiAspShnGjjURq05ipQQSUksO3QVEsXTegRSqul038-4YNA7O644XAcx251Q",
      "category": "SOCIAL",
      "price": 0,
      "currency": "USD",
      "rating": 3.99,
      "ratingCount": 169378488,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Instagram",
      "summary": "Instagram (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 4.03★, 21.7% negative (1–2★). Top complaints: \"accounts\" (8), \"account suspended\" (5), \"always\" (5). Worst version: 448.0.0.52.84 (3.35★ over 23 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T14:15:30.000Z",
        "to": "2026-09-22T16:31:16.000Z",
        "avgRating": 4.03,
        "stars": {
          "1": 58,
          "2": 7,
          "3": 8,
          "4": 21,
          "5": 206
        },
        "negativeShare": 21.7,
        "positiveShare": 75.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "accounts",
          "reviews": 8
        },
        {
          "phrase": "account suspended",
          "reviews": 5
        },
        {
          "phrase": "always",
          "reviews": 5
        },
        {
          "phrase": "frustrating",
          "reviews": 5
        },
        {
          "phrase": "insta",
          "reviews": 5
        },
        {
          "phrase": "reason",
          "reviews": 5
        },
        {
          "phrase": "community guidelines",
          "reviews": 3
        },
        {
          "phrase": "soon possible",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "people",
          "reviews": 8
        },
        {
          "phrase": "reels",
          "reviews": 7
        },
        {
          "phrase": "aap",
          "reviews": 6
        },
        {
          "phrase": "social media",
          "reviews": 4
        },
        {
          "phrase": "account suspended",
          "reviews": 3
        },
        {
          "phrase": "unable log",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "448.0.0.52.84",
          "reviews": 23,
          "avgRating": 3.35,
          "negativeShare": 39.1
        },
        {
          "version": "445.0.0.45.83",
          "reviews": 16,
          "avgRating": 4.06,
          "negativeShare": 25
        },
        {
          "version": "444.0.0.46.85",
          "reviews": 5,
          "avgRating": 4.2,
          "negativeShare": 20
        },
        {
          "version": "447.0.0.55.81",
          "reviews": 86,
          "avgRating": 4.27,
          "negativeShare": 17.4
        },
        {
          "version": "446.0.0.49.77",
          "reviews": 23,
          "avgRating": 4.57,
          "negativeShare": 8.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.instagram.barcelona",
      "bundleId": "com.instagram.barcelona",
      "title": "Threads",
      "developer": "Instagram",
      "url": "https://play.google.com/store/apps/details?id=com.instagram.barcelona",
      "icon": "https://play-lh.googleusercontent.com/6PzXaP0KaRU4DifAfsXKbWNVA3JPrP9uklvEh5EDhzPRdPfHV4tzszhAavQa4bq0YGdbnphBucz9vEUXiu1Ebg",
      "category": "SOCIAL",
      "price": 0,
      "currency": "USD",
      "rating": 4.02,
      "ratingCount": 2614789,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "Threads",
      "summary": "Threads (Google Play): 300 newest reviews (2026-09-17 to 2026-09-22), average 3.38★, 38.3% negative (1–2★). Top complaints: \"account\" (16), \"posts\" (9), \"know\" (7). Worst version: 448.0.0.54.85 (2.8★ over 5 reviews).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-17T05:57:36.000Z",
        "to": "2026-09-22T16:56:26.000Z",
        "avgRating": 3.38,
        "stars": {
          "1": 98,
          "2": 17,
          "3": 12,
          "4": 19,
          "5": 154
        },
        "negativeShare": 38.3,
        "positiveShare": 57.7,
        "developerReplyRate": 0
      },
      "topComplaints": [
        {
          "phrase": "account",
          "reviews": 16
        },
        {
          "phrase": "posts",
          "reviews": 9
        },
        {
          "phrase": "know",
          "reviews": 7
        },
        {
          "phrase": "people",
          "reviews": 7
        },
        {
          "phrase": "post",
          "reviews": 7
        },
        {
          "phrase": "something",
          "reviews": 7
        },
        {
          "phrase": "banned",
          "reviews": 6
        },
        {
          "phrase": "give zero",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "easy",
          "reviews": 8
        },
        {
          "phrase": "people",
          "reviews": 7
        },
        {
          "phrase": "conversations",
          "reviews": 6
        },
        {
          "phrase": "simple",
          "reviews": 6
        },
        {
          "phrase": "excellent",
          "reviews": 5
        },
        {
          "phrase": "sharing thoughts",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "448.0.0.54.85",
          "reviews": 5,
          "avgRating": 2.8,
          "negativeShare": 60
        },
        {
          "version": "447.0.0.54.81",
          "reviews": 115,
          "avgRating": 3.1,
          "negativeShare": 43.5
        },
        {
          "version": "445.0.0.46.83",
          "reviews": 5,
          "avgRating": 3.4,
          "negativeShare": 40
        },
        {
          "version": "446.0.0.32.78",
          "reviews": 11,
          "avgRating": 4.09,
          "negativeShare": 18.2
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "apple",
      "appId": "6448311069",
      "bundleId": "com.openai.chat",
      "title": "ChatGPT",
      "developer": "OpenAI OpCo, LLC",
      "url": "https://apps.apple.com/us/app/chatgpt/id6448311069",
      "icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/15/ec/71/15ec7161-5fae-4018-f178-8ab4f0b1a02d/AppIcon-0-0-1x_U007epad-0-0-0-1-0-P3-85-220.png/512x512bb.jpg",
      "category": "Productivity",
      "price": 0,
      "currency": "USD",
      "rating": 4.83,
      "ratingCount": 10566582,
      "currentVersion": "1.2026.251",
      "currentVersionReleased": "2026-09-18T23:02:30Z",
      "country": "US",
      "language": null,
      "input": "ChatGPT",
      "summary": "ChatGPT (App Store): 300 newest reviews (2026-09-21 to 2026-09-22), average 4.33★, 14.7% negative (1–2★). Top complaints: \"asking\" (4), \"bad\" (4), \"chat\" (4).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-21T16:48:39.000Z",
        "to": "2026-09-22T11:46:57.000Z",
        "avgRating": 4.33,
        "stars": {
          "1": 37,
          "2": 7,
          "3": 8,
          "4": 16,
          "5": 232
        },
        "negativeShare": 14.7,
        "positiveShare": 82.7,
        "developerReplyRate": null
      },
      "topComplaints": [
        {
          "phrase": "asking",
          "reviews": 4
        },
        {
          "phrase": "bad",
          "reviews": 4
        },
        {
          "phrase": "chat",
          "reviews": 4
        },
        {
          "phrase": "correct",
          "reviews": 4
        },
        {
          "phrase": "help",
          "reviews": 4
        },
        {
          "phrase": "making",
          "reviews": 4
        },
        {
          "phrase": "work",
          "reviews": 4
        },
        {
          "phrase": "ask",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "helps",
          "reviews": 19
        },
        {
          "phrase": "chat gpt",
          "reviews": 10
        },
        {
          "phrase": "highly recommend",
          "reviews": 5
        },
        {
          "phrase": "personal assistant",
          "reviews": 5
        },
        {
          "phrase": "literally everything",
          "reviews": 3
        },
        {
          "phrase": "solve problems",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "1.2026.251",
          "reviews": 299,
          "avgRating": 4.33,
          "negativeShare": 14.7
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.openai.chatgpt",
      "bundleId": "com.openai.chatgpt",
      "title": "ChatGPT",
      "developer": "OpenAI",
      "url": "https://play.google.com/store/apps/details?id=com.openai.chatgpt",
      "icon": "https://play-lh.googleusercontent.com/T9J8e9oxxPd600j_KPM4KK2GHfNpUpGBdTy8lHPXBXpOUfGusRuZXj0UMgFNrP8we6LVt9V-AibEgcLootE6VK4",
      "category": "PRODUCTIVITY",
      "price": 0,
      "currency": "USD",
      "rating": 4.78,
      "ratingCount": 61496398,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "ChatGPT",
      "summary": "ChatGPT (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 4.56★, 7.3% negative (1–2★).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T16:39:13.000Z",
        "to": "2026-09-22T17:25:24.000Z",
        "avgRating": 4.56,
        "stars": {
          "1": 15,
          "2": 7,
          "3": 15,
          "4": 22,
          "5": 241
        },
        "negativeShare": 7.3,
        "positiveShare": 87.7,
        "developerReplyRate": 0
      },
      "topComplaints": [],
      "topPraise": [
        {
          "phrase": "amazing",
          "reviews": 10
        },
        {
          "phrase": "excellent",
          "reviews": 10
        },
        {
          "phrase": "super",
          "reviews": 8
        },
        {
          "phrase": "helpful",
          "reviews": 6
        },
        {
          "phrase": "wow",
          "reviews": 6
        },
        {
          "phrase": "chat gpt",
          "reviews": 3
        }
      ],
      "worstVersions": [
        {
          "version": "1.2026.230",
          "reviews": 5,
          "avgRating": 4.2,
          "negativeShare": 20
        },
        {
          "version": "1.2026.237",
          "reviews": 14,
          "avgRating": 4.5,
          "negativeShare": 7.1
        },
        {
          "version": "1.2026.258",
          "reviews": 126,
          "avgRating": 4.57,
          "negativeShare": 7.1
        },
        {
          "version": "1.2026.251",
          "reviews": 86,
          "avgRating": 4.65,
          "negativeShare": 4.7
        },
        {
          "version": "1.2026.244",
          "reviews": 20,
          "avgRating": 4.85,
          "negativeShare": 0
        }
      ]
    },
    {
      "type": "app-summary",
      "store": "google",
      "appId": "com.zhiliaoapp.musically",
      "bundleId": "com.zhiliaoapp.musically",
      "title": "TikTok - Videos, Shop & LIVE",
      "developer": "TikTok Pte. Ltd.",
      "url": "https://play.google.com/store/apps/details?id=com.zhiliaoapp.musically",
      "icon": "https://play-lh.googleusercontent.com/2o7iuqPe-0msP3DvNhzoOgNo4eZ6GkL_RtGVeKyBn5UBQAW5cw-GW5V3wDOHB1yTQuqWzrFLFOv2u4_5ea1uhg",
      "category": "SOCIAL",
      "price": 0,
      "currency": "USD",
      "rating": 3.97,
      "ratingCount": 69977455,
      "currentVersion": null,
      "currentVersionReleased": null,
      "country": null,
      "language": "en",
      "input": "TikTok",
      "summary": "TikTok - Videos, Shop & LIVE (Google Play): 300 newest reviews (2026-09-22 to 2026-09-22), average 3.81★, 27% negative (1–2★). Top complaints: \"content\" (9), \"video\" (7), \"nothing\" (5).",
      "sample": {
        "reviews": 300,
        "from": "2026-09-22T06:25:45.000Z",
        "to": "2026-09-22T17:17:49.000Z",
        "avgRating": 3.81,
        "stars": {
          "1": 65,
          "2": 16,
          "3": 15,
          "4": 18,
          "5": 186
        },
        "negativeShare": 27,
        "positiveShare": 68,
        "developerReplyRate": 82
      },
      "topComplaints": [
        {
          "phrase": "content",
          "reviews": 9
        },
        {
          "phrase": "video",
          "reviews": 7
        },
        {
          "phrase": "nothing",
          "reviews": 5
        },
        {
          "phrase": "problem",
          "reviews": 5
        },
        {
          "phrase": "update",
          "reviews": 5
        },
        {
          "phrase": "ads",
          "reviews": 4
        },
        {
          "phrase": "almost",
          "reviews": 4
        },
        {
          "phrase": "tik tok",
          "reviews": 3
        }
      ],
      "topPraise": [
        {
          "phrase": "friends",
          "reviews": 10
        },
        {
          "phrase": "fun",
          "reviews": 7
        },
        {
          "phrase": "tik tok",
          "reviews": 6
        },
        {
          "phrase": "amazing",
          "reviews": 5
        },
        {
          "phrase": "know",
          "reviews": 5
        },
        {
          "phrase": "watch",
          "reviews": 5
        }
      ],
      "worstVersions": [
        {
          "version": "47.0.3",
          "reviews": 58,
          "avgRating": 3.74,
          "negativeShare": 27.6
        },
        {
          "version": "46.9.3",
          "reviews": 53,
          "avgRating": 3.79,
          "negativeShare": 24.5
        },
        {
          "version": "46.7.3",
          "reviews": 6,
          "avgRating": 4.33,
          "negativeShare": 16.7
        },
        {
          "version": "46.8.3",
          "reviews": 8,
          "avgRating": 4.5,
          "negativeShare": 0
        },
        {
          "version": "46.4.3",
          "reviews": 6,
          "avgRating": 4.5,
          "negativeShare": 16.7
        }
      ]
    }
  ]
}