TicketID,CustomerName,Email,Age,Gender,Product,PurchaseDate,TicketType,Subject,Description,expected_category,expected_action,expected_response,requires_escalation,knowledge_base_id,difficulty 1,Marisa Obrien,carrollallison@example.com,32,Other,GoPro Hero,2021-03-22,Technical issue,Product setup,"I'm having an issue with the {product_purchased}. Please assist. Your billing zip code is: 71701. We appreciate that you have requested a website address. Please double check your email address. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00001,hard 2,Jessica Rios,clarkeashley@example.com,42,Female,LG Smart TV,2021-05-22,Technical issue,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. If you need to change an existing product. I'm having an issue with the {product_purchased}. Please assist. If The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00002,hard 3,Christopher Robbins,gonzalestracy@example.com,48,Other,Dell XPS,2020-07-14,Technical issue,Network problem,"I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. 1.8.3 I really I'm using the original charger that came with my {product_purchased}, but it's not charging properly.",technical_issue,resolved,Resolution: Case maybe show recently my computer follow.,False,KB_00003,easy 4,Christina Dillon,bradleyolson@example.org,27,Female,Microsoft Office,2020-11-13,Billing inquiry,Account access,"I'm having an issue with the {product_purchased}. Please assist. If you have a problem you're interested in and I'd love to see this happen, please check out the Feedback. I've already contacted customer support multiple times, but the issue remains unresolved.",billing,resolved,Resolution: Try capital clearly never color toward story.,False,KB_00004,easy 5,Alexander Carroll,bradleymark@example.com,67,Female,Autodesk AutoCAD,2020-02-04,Billing inquiry,Data loss,"I'm having an issue with the {product_purchased}. Please assist. Note: The seller is not responsible for any damages arising out of the delivery of the battleground game. Please have the game in good condition and shipped to you I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",billing,resolved,Resolution: West decision evidence bit.,False,KB_00005,easy 6,Rebecca Fleming,sheenasmith@example.com,53,Male,Microsoft Office,2020-07-28,Cancellation request,Payment issue,"I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. To remove the new {product_purch I've checked for any available software updates for my {product_purchased}, but there are none.",cancellation,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00006,easy 7,Jacqueline Wright,donaldkeith@example.org,24,Other,Microsoft Surface,2020-02-23,Product inquiry,Refund request,"I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Solution 1 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",product_inquiry,investigate,Your refund has been processed and will appear within 3-5 business days.,True,KB_00007,hard 8,Denise Lee,joelwilliams@example.com,23,Male,Philips Hue Lights,2020-08-09,Refund request,Battery life,"I'm having an issue with the {product_purchased}. Please assist. (Thanks) I will contact all my suppliers and confirm. Please try and find out whether their inventory is currently stocked, or any other reason. I am I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_00008,hard 9,Nicolas Wilson,joshua24@example.com,60,Other,Fitbit Versa Smartwatch,2020-07-16,Technical issue,Installation support,"I'm having an issue with the {product_purchased}. Please assist. Thank you. {product_purchased} is not the exact type you might prefer, they use the exact same method for different uses. Please help I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00009,easy 10,William Dawson,clopez@example.com,27,Male,Dyson Vacuum Cleaner,2020-03-06,Refund request,Payment issue,"My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? } If we can, please send a ""request"" to dav The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",refund,respond,Please perform a factory reset or try troubleshooting steps from our manual.,True,KB_00010,hard 11,Joseph Moreno,mbrown@example.org,48,Male,Nintendo Switch,2021-01-19,Cancellation request,Data loss,"I'm having an issue with the {product_purchased}. Please assist. 1-800-799-0808. Product Search: What's New in 2-3-4-5? Report Feedback Customer Service is your best I'm using the original charger that came with my {product_purchased}, but it's not charging properly.",cancellation,resolved,Resolution: Measure tonight surface feel forward.,False,KB_00011,hard 12,Brandon Arnold,davisjohn@example.net,51,Male,Microsoft Xbox Controller,2021-10-24,Product inquiry,Software bug,"I'm having an issue with the {product_purchased}. Please assist. 4. It is possible that we cannot find some type of text or a product name to identify someone like Mr. Brown. 5. On the I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.",product_inquiry,resolved,Resolution: Measure there house management pick knowledge trade.,False,KB_00012,hard 13,Tamara Hahn,jensenwilliam@example.net,27,Other,Nintendo Switch Pro Controller,2021-05-26,Technical issue,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. CQW: Why didn't I send him the invoice? Thanks a lot. L: He's like the best customer I've met. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.",technical_issue,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00013,easy 14,Sandra Barnes,gwendolyn51@example.net,65,Other,Nest Thermostat,2020-07-13,Technical issue,Product setup,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I can't find the 'Product_IP' field of the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00014,easy 15,Amy Hill,medinasteven@example.net,48,Female,Sony PlayStation,2020-02-29,Billing inquiry,Product setup,"I'm having an issue with the {product_purchased}. Please assist. Product Name: TPUBASK3E3KQ0 Join Date: Oct 2007 Posts: 11,532 Quote: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",billing,resolved,Resolution: Officer moment world sing parent available.,False,KB_00015,hard 16,Elizabeth Foley,amy41@example.net,18,Other,GoPro Action Camera,2021-06-24,Billing inquiry,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. Please note, you might have already paid for this product, which means spectators are not buying any of the products from the sale as their donations will go straight I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",billing,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00016,hard 17,Julia Salazar,watkinsbarbara@example.com,63,Other,Xbox,2021-10-13,Product inquiry,Account access,"I'm having an issue with the {product_purchased}. Please assist. - Acknowledgement: Thanks to Dan for the tip. When you purchase a new product from my store or from your local retailer, they will also provide I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",product_inquiry,resolved,Resolution: Seek evidence book collection catch.,True,KB_00017,hard 18,Joshua Castillo,mooredeborah@example.org,56,Female,Microsoft Xbox Controller,2020-09-07,Product inquiry,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. Thanks!"" * [0] - [0] - [0] - [0] If this product is sold and you have not used any I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.",product_inquiry,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00018,hard 19,Wendy Davis,brenda20@example.net,19,Male,LG Washing Machine,2021-09-23,Product inquiry,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. I want to be an active member of our community on YouTube... The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",product_inquiry,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00019,hard 20,Jeffrey Robertson,jameslopez@example.com,39,Female,Canon EOS,2021-03-08,Refund request,Software bug,"I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the product_purchased}. Please assist. Customer Reviewer: My Husband was able to take an order from Apple I've checked for any available software updates for my {product_purchased}, but there are none.",refund,resolved,Resolution: Wish mouth build resource though.,False,KB_00020,easy 21,Suzanne Holmes,rogermcgrath@example.net,28,Other,HP Pavilion,2021-05-31,Refund request,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. "" -name ""Microsoft Surface Pro. "" "" -version 1.10.2 ""1.10.2"" "" -usage I've checked for any available software updates for my {product_purchased}, but there are none.",refund,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00021,hard 22,Tanner Conley,zbond@example.net,66,Male,Fitbit Versa Smartwatch,2020-02-04,Cancellation request,Installation support,"I'm having an issue with the {product_purchased}. Please assist. The email address should change to: customer@julietr.com, as there is a unique id number unique for each product. You I've tried different settings and configurations on my {product_purchased}, but the issue persists.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00022,hard 23,Stephanie Nelson DVM,ljohnson@example.org,54,Female,Xbox,2020-02-11,Cancellation request,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. (And if need be this time, that could help.) 1.3.2.1 Update my version to 3.0 or more. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",cancellation,investigate,We will track your package and update you on the status.,False,KB_00023,medium 24,Antonio Scott,carlsonmatthew@example.org,63,Female,Nintendo Switch Pro Controller,2021-08-06,Technical issue,Refund request,"I'm having an issue with the {product_purchased}. Please assist. I'll take care of those. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",technical_issue,respond,Your refund has been processed and will appear within 3-5 business days.,False,KB_00024,easy 25,John Cuevas,lbarron@example.org,19,Male,Amazon Kindle,2021-05-25,Product inquiry,Display issue,"I'm having an issue with the {product_purchased}. Please assist. {product_purchased} does not represent the price which you received by the day immediately before the shipment date. In many cases, this is the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",product_inquiry,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,True,KB_00025,hard 26,Gregory Bautista,johnstonbeth@example.com,35,Other,HP Pavilion,2021-07-05,Product inquiry,Refund request,"My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you, Thank you for posting. It took me a I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",product_inquiry,respond,Your refund has been processed and will appear within 3-5 business days.,False,KB_00026,medium 27,Ryan Sharp,pmercado@example.org,22,Other,Lenovo ThinkPad,2020-05-02,Billing inquiry,Cancellation request,"I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? On Windows Vista, this is not possible. If you are I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",billing,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00027,easy 28,Michael Mcdowell,jeffersonmichael@example.net,21,Other,Fitbit Charge,2020-10-12,Cancellation request,Product setup,"I'm having an issue with the {product_purchased}. Please assist. {{product_purchased}} must be a valid email address for your order and are valid for one week in advance. Please make your purchases as quickly as possible The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",cancellation,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00028,hard 29,Christine Wang,garciastacy@example.com,30,Other,Fitbit Charge,2020-06-10,Technical issue,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. Thank you."" A statement from the consumer group had been released by Microsoft late on Tuesday afternoon. ""The purchase of this product was made using a contract with I'm using the original charger that came with my {product_purchased}, but it's not charging properly.",technical_issue,resolved,Resolution: Soldier we such inside.,True,KB_00029,hard 30,Austin George,shericase@example.net,67,Male,Xbox,2020-12-26,Cancellation request,Cancellation request,"I'm having an issue with the {product_purchased}. Please assist. It's not possible to remove the missing content. I've already contacted customer support multiple times, but the issue remains unresolved.",cancellation,resolved,Resolution: Firm sort voice above which site arrive.,False,KB_00030,medium 31,Wendy Roberts,jessicahenderson@example.net,22,Other,Adobe Photoshop,2021-01-28,Billing inquiry,Product setup,"I'm having an issue with the {product_purchased}. Please assist. I'm using a brand new product. What a strange situation. I've just purchased a brand new one. What to do? I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.",billing,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00031,easy 32,Robert Wilson,zstewart@example.org,60,Male,GoPro Action Camera,2021-12-20,Technical issue,Product compatibility,"I'm having an issue with the {product_purchased}. Please assist. The seller has sold the item for $29.89. When we receive your replacement, we will exchange the item for a full refund or exchange immediately upon I've already contacted customer support multiple times, but the issue remains unresolved.",technical_issue,resolved,Resolution: Certain myself month past tree benefit.,False,KB_00032,medium 33,Christina Gray,greenkeith@example.net,36,Female,Fitbit Charge,2021-12-07,Billing inquiry,Product recommendation,I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? I need assistance as soon as possible because it's affecting my work and productivity.,billing,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00033,medium 34,Timothy Lyons,darlenelee@example.org,50,Male,Autodesk AutoCAD,2021-12-09,Refund request,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. We hope that every vendor takes the time it takes in to do the following: ""Remove the product from your account - notify consumers, call them, make their I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",refund,resolved,Resolution: However financial development significant camera job every.,True,KB_00034,hard 35,Stacy Jones,fernandezmark@example.org,27,Male,Microsoft Xbox Controller,2021-04-09,Refund request,Installation support,"I'm having an issue with the {product_purchased}. Please assist. 3-3 We are in, the first day, at the {product_purchased}. Please assist. 3-2 Please assist us I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",refund,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00035,easy 36,Joann King,jessica10@example.org,24,Other,GoPro Hero,2020-10-13,Cancellation request,Product recommendation,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? If you know the answer, please let me know. Do I I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",cancellation,resolved,Resolution: Reach paper ability effort learn.,False,KB_00036,hard 37,Ruben Henry,katherinehoward@example.net,65,Female,Canon EOS,2020-03-14,Refund request,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. I have to ask for support from you, the customers, before the item's arrival and I can't do that. In the short term, will you pay me I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",refund,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00037,medium 38,Morgan Wagner,elizabethlamb@example.com,39,Female,Amazon Kindle,2020-09-02,Product inquiry,Product compatibility,"I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I can reset my password by entering the following: My password still valid: password is expired I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",product_inquiry,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00038,medium 39,Kevin Ingram,victor62@example.net,19,Male,Google Pixel,2021-09-10,Technical issue,Account access,"I'm having an issue with the {product_purchased}. Please assist. 1. Do I need to purchase a refund? There is a way to purchase a refund from ZEROHITS, but there's not a I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",technical_issue,resolved,Resolution: North second between this cell opportunity movement.,True,KB_00039,hard 40,Michael Oneal,stevenburns@example.net,33,Other,Amazon Echo,2021-10-22,Product inquiry,Account access,"I'm having an issue with the {product_purchased}. Please assist. I have a new account in the system and a new user. I'm having this issue Error: [System.CollectedMessage.ThrowBack I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",product_inquiry,respond,Please verify your credentials and try resetting your password.,False,KB_00040,medium 41,Casey Tran,shawn54@example.net,19,Female,PlayStation,2021-02-07,Product inquiry,Installation support,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? The next step is to resolve this issue if the user is not I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00041,easy 42,Katie Mitchell,sheila78@example.org,35,Male,Dell XPS,2021-06-09,Billing inquiry,Product compatibility,"I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. If I'd just switched to a The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",billing,resolved,Resolution: Start book field officer seem make.,True,KB_00042,hard 43,Justin Giles,woodmargaret@example.org,22,Male,Samsung Galaxy,2020-10-10,Product inquiry,Product compatibility,"I'm having an issue with the {product_purchased}. Please assist. The product_purchased attribute does not exist on your user's product. This is so that you can configure the {product_purchased} I need assistance as soon as possible because it's affecting my work and productivity.",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00043,medium 44,Michael Allison,abowen@example.org,54,Female,iPhone,2020-01-16,Technical issue,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. Thank you."" The issue occurred after Amazon started a tool to deal with a problem like this (see page 36 of the FAQ): ""The product is not I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",technical_issue,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00044,easy 45,Donald Gibbs,laura33@example.org,34,Other,HP Pavilion,2021-09-25,Refund request,Product compatibility,"I'm having an issue with the {product_purchased}. Please assist. I wanted a picture for my 3DS, but I already bought a lot of items, so I found an online cart: ""Fountain of Dreams Collection I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",refund,resolved,Resolution: Over read region lawyer much speech control.,True,KB_00045,hard 46,Timothy Sutton,david40@example.org,65,Female,LG Smart TV,2021-02-01,Product inquiry,Cancellation request,"I'm having an issue with the {product_purchased}. Please assist. Thanks"". ""As a result I'm having an issue with the 1.0 patch. Please assist."" ""All I'm asking is to update I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",product_inquiry,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00046,easy 47,Cassandra Richards,abigail06@example.com,50,Female,Nintendo Switch Pro Controller,2020-10-15,Refund request,Network problem,"I'm having an issue with the {product_purchased}. Please assist. We have not yet provided an address or a name for this product. If this website does not exist, please contact us with this information and we will provide it. I need assistance as soon as possible because it's affecting my work and productivity.",refund,resolved,Resolution: Audience food pretty cut.,False,KB_00047,hard 48,Kristen Perry,bevans@example.org,27,Female,GoPro Hero,2020-07-29,Technical issue,Software bug,"I'm having an issue with the {product_purchased}. Please assist. This product is not found on, and should NOT come from, this site. Not sure about what this product covers? Product Description I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",technical_issue,resolved,Resolution: Late center interview that.,False,KB_00048,medium 49,Noah Mcknight,juliepowers@example.org,32,Other,LG OLED,2021-02-15,Cancellation request,Network problem,"I'm having an issue with the {product_purchased}. Please assist. Please. Don't. Don't see my issue? Please contact me. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",cancellation,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00049,hard 50,Katie Johnson,thomas46@example.net,44,Male,Microsoft Office,2020-09-27,Technical issue,Display issue,"I'm having an issue with the {product_purchased}. Please assist. If you've received a refund, please contact Customer Service. Otherwise, please call us at 303.938.2837. I'm having an issue with the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",technical_issue,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00050,medium 51,Kayla Dunn,ramirezphilip@example.net,66,Male,Sony Xperia,2020-12-22,Refund request,Software bug,"I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? There are several packages that run in memory by default. These I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00051,medium 52,Tracy White,wvargas@example.com,64,Male,LG Smart TV,2020-11-20,Refund request,Software bug,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?.......................................................1. Visit https://forum.ejconop I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.",refund,resolved,Resolution: Might Mrs often stuff.,False,KB_00052,medium 53,Christian Graves,hgriffin@example.org,54,Male,Nest Thermostat,2021-10-10,Refund request,Network problem,I'm having an issue with the {product_purchased}. Please assist. Please. Please. I need assistance as soon as possible because it's affecting my work and productivity.,refund,resolved,Resolution: More left involve agree station billion would.,False,KB_00053,hard 54,Casey Reed,sabrina61@example.org,37,Male,HP Pavilion,2021-08-16,Cancellation request,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. If it's not working I can't help you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",cancellation,resolved,Resolution: Even two pay expect.,False,KB_00054,easy 55,Carrie Ayers,natasha18@example.com,68,Female,Microsoft Xbox Controller,2021-10-14,Technical issue,Network problem,"I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? For those who live in the U.S., you can use the {product_ I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00055,easy 56,Sarah Cole,williamscynthia@example.org,50,Female,Nintendo Switch Pro Controller,2021-11-19,Cancellation request,Software bug,"I'm having an issue with the {product_purchased}. Please assist. The requested address will be returned within 3 – 9 business days. Please do not hesitate to contact us using the appropriate form. (9 weeks from purchase time I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00056,hard 57,Alison Ford,mcgeebrandon@example.org,69,Male,Autodesk AutoCAD,2021-12-22,Technical issue,Software bug,I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.,technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00057,medium 58,Lori Young,pthomas@example.org,47,Other,GoPro Action Camera,2020-07-28,Refund request,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. Thank you! This product was added to your friend's shopping cart at your friend's favorite store. Sorry, your account is not loaded. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_00058,hard 59,Kimberly Mack,lwilliamson@example.net,27,Male,Autodesk AutoCAD,2020-07-31,Technical issue,Product recommendation,"I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? What happens when you lose all of your money without a credit card? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",technical_issue,resolved,Resolution: During base sure measure teach time large.,False,KB_00059,medium 60,Samuel Schroeder,andrew28@example.org,40,Other,Apple AirPods,2021-09-05,Product inquiry,Cancellation request,"I'm having an issue with the {product_purchased}. Please assist. Also note: Your information gets deleted every time an article is sent to a website you've never viewed. {Product_id} is a unique identifier in I'm not sure if this issue is specific to my device or if others have reported similar problems.",product_inquiry,resolved,Resolution: Reveal long fish care value direction TV.,False,KB_00060,medium 61,Amanda Burton,hannahstephens@example.com,40,Male,Sony 4K HDR TV,2020-11-16,Cancellation request,Product setup,"I'm having an issue with the {product_purchased}. Please assist. It's time for me to update the product list I'm having an issue with the{product_purchased}. Please assist. It's time for I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",cancellation,resolved,Resolution: Else personal leg break book nearly.,False,KB_00061,medium 62,Sarah Williams,akelly@example.net,41,Other,Lenovo ThinkPad,2021-11-21,Product inquiry,Battery life,"I'm having an issue with the {product_purchased}. Please assist. I was able to get my $50 bag from the vendor, but the bags I was wearing in the show were covered in stickers and the price for those I've tried different settings and configurations on my {product_purchased}, but the issue persists.",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00062,hard 63,Frank Sherman,floresbryan@example.net,64,Female,Xbox,2020-12-12,Billing inquiry,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. } } } function getProductCount () {orters(function ($p ) { // This gets the count for all the items in the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",billing,resolved,Resolution: Eye while if exist name receive.,False,KB_00063,hard 64,Victoria Parker,tiffany87@example.com,57,Female,Adobe Photoshop,2020-04-24,Billing inquiry,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. 4.1.7 Add a custom app icon to the app window. Click App Manager. You'll see a list of all of the new apps ( I've checked the device settings and made sure that everything is configured correctly.",billing,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00064,hard 65,David Smith,jacob67@example.net,61,Male,Microsoft Xbox Controller,2021-08-02,Technical issue,Product compatibility,"I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm working around this problem by switching off I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",technical_issue,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00065,medium 66,Jeffrey Hernandez,perezdana@example.org,56,Male,Apple AirPods,2021-11-11,Technical issue,Battery life,"There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? ""I'd love to do this on my own. It's a I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00066,medium 67,John Robertson,gillespiegeorge@example.com,49,Female,GoPro Hero,2021-08-08,Billing inquiry,Product compatibility,"I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? A good way to resolve this software issue is to use a custom configuration file The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",billing,resolved,Resolution: Fill young add between morning commercial.,False,KB_00067,hard 68,Ryan Gonzalez,pwilson@example.com,54,Male,Microsoft Office,2021-06-27,Cancellation request,Peripheral compatibility,"I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. What can I do to recover them? Product purchases are never recoverable from the database. I'm worried that the issue might be hardware-related and might require repair or replacement.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00068,easy 69,Brianna Scott MD,jbranch@example.net,51,Other,Adobe Photoshop,2021-02-06,Technical issue,Product compatibility,"I'm having an issue with the {product_purchased}. Please assist. If your product is purchased with the {product_purchased}, the {product_purchased} will be refunded. 7) Pay it I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00069,hard 70,Michael Day,william07@example.org,46,Female,Canon DSLR Camera,2020-02-13,Refund request,Refund request,"I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If you don't I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",refund,resolved,Resolution: Answer story series imagine discover.,False,KB_00070,hard 71,Eileen Kim,gabriel83@example.com,27,Male,Google Pixel,2021-05-15,Cancellation request,Product setup,"I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. What about my {search } files? The {product_purchased} is the I'm using the original charger that came with my {product_purchased}, but it's not charging properly.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00071,medium 72,Joseph Costa,calvarez@example.org,37,Other,iPhone,2020-09-26,Refund request,Delivery problem,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.",refund,investigate,We will track your package and update you on the status.,False,KB_00072,medium 73,Tanya Powell,epatel@example.org,34,Female,Dyson Vacuum Cleaner,2021-02-16,Billing inquiry,Display issue,"I'm having an issue with the {product_purchased}. Please assist. When I first noticed {product_purchased} the new price of the book was too high. I've already sent out the refund request, but they will I've checked for software updates, and my {product_purchased} is already running the latest version.",billing,resolved,Resolution: Executive wear gun child.,False,KB_00073,easy 74,Philip Davis,fbenjamin@example.org,36,Other,Fitbit Charge,2020-11-09,Cancellation request,Payment issue,"My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? This is a product that must fit in a box. Please let me I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",cancellation,resolved,Resolution: Finish common benefit most college.,True,KB_00074,hard 75,Vanessa Hayes,donaldroberts@example.net,31,Female,Xbox,2021-04-16,Billing inquiry,Product setup,"I'm having an issue with the {product_purchased}. Please assist. Please, take care of such requests. [1] M.V.V. [2] The above-mentioned is made up with specific I've checked the device settings and made sure that everything is configured correctly.",billing,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_00075,hard 76,Jennifer Bryan,cooperthomas@example.com,37,Other,Roomba Robot Vacuum,2021-01-06,Product inquiry,Display issue,"I'm having an issue with the {product_purchased}. Please assist. 1. It is not allowed to purchase a product from an individual, or for a company in which there are no specific employees or employees, and all products have to I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",product_inquiry,resolved,Resolution: Somebody east painting tree sell rock level.,True,KB_00076,hard 77,Matthew Scott,brookeross@example.net,18,Other,iPhone,2020-06-30,Cancellation request,Account access,"I'm having an issue with the {product_purchased}. Please assist. I've got a customer who has sent me a $25 invoice! I want to know if this will correct this. I just downloaded the demo and I I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",cancellation,investigate,Please verify your credentials and try resetting your password.,True,KB_00077,hard 78,Alfred Ortiz,nicholsdouglas@example.org,63,Female,Fitbit Charge,2020-12-29,Billing inquiry,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. Product #8 4-8-0-1 The product code on your product. #Product ID : {product_id I've checked the device settings and made sure that everything is configured correctly.",billing,resolved,Resolution: Huge value apply born.,False,KB_00078,easy 79,John Goodman,vgarcia@example.com,55,Other,Google Pixel,2021-01-07,Billing inquiry,Data loss,"I'm having an issue with the {product_purchased}. Please assist. Thank you The customer's rating and reviews are important, but they don't have an impact on your credit score For over mogul financial companies who have I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",billing,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00079,medium 80,Catherine Stephens,hmccann@example.com,40,Other,LG Smart TV,2020-11-03,Technical issue,Software bug,"I'm having an issue with the {product_purchased}. Please assist. This is for the best experience and you can't use your phone while waiting for deliveries or when you pick it up. Please help by posting a I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00080,hard 81,Sarah Lee,dclark@example.net,50,Other,Microsoft Office,2021-03-22,Technical issue,Product recommendation,I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?,technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00081,hard 82,Kiara Parker,gonzalezlarry@example.org,29,Other,Apple AirPods,2021-07-22,Cancellation request,Cancellation request,"I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I don't know about any updates to the product. It's hard I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00082,medium 83,Joshua Miller,kimjesse@example.com,24,Male,PlayStation,2021-10-04,Refund request,Software bug,"I'm having an issue with the {product_purchased}. Please assist.

A full time customer service representative will arrive soon.

If you would like to respond to a message I've tried different settings and configurations on my {product_purchased}, but the issue persists.",refund,resolved,Resolution: Event see dinner home.,False,KB_00083,easy 84,James Jones,dsilva@example.org,57,Other,Autodesk AutoCAD,2021-08-11,Technical issue,Installation support,"I'm having an issue with the {product_purchased}. Please assist. Your product may be available on other websites with the same keyword or your brand. Thank you. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00084,hard 85,David Taylor,kaylapham@example.com,67,Other,Microsoft Surface,2021-08-02,Technical issue,Hardware issue,"I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Please log into your login browser and check to see if the account has been locked. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",technical_issue,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00085,medium 86,Richard Mullen,cschmidt@example.com,67,Female,Canon EOS,2021-01-22,Product inquiry,Peripheral compatibility,"I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If you have not used login tokens for the previous 12 months, the login token I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.",product_inquiry,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00086,hard 87,Danielle Everett,kimberlyhudson@example.com,46,Male,Sony PlayStation,2020-01-18,Technical issue,Product recommendation,I'm having an issue with the {product_purchased}. Please assist. * * * @param {number}_item * * @return {item} @*/if (_ejection_exceeds(_proposal)) I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.,technical_issue,resolved,Resolution: Represent where produce suddenly.,True,KB_00087,hard 88,Steven Thompson,vaustin@example.org,55,Other,Philips Hue Lights,2020-09-10,Technical issue,Delivery problem,"I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm using a phone now, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",technical_issue,respond,We will track your package and update you on the status.,False,KB_00088,hard 89,Renee White,chelsea84@example.org,42,Other,Nikon D,2021-08-01,Billing inquiry,Product setup,"I'm having an issue with the {product_purchased}. Please assist. Product Purchasing Error Product Purchasing Error Yes | No 28 - 30 28 - 30 32 | Product Purchasing Error | Product Purchase Error I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.",billing,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_00089,hard 90,Lisa Hill,hinescarrie@example.org,40,Male,Sony Xperia,2020-01-30,Product inquiry,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. If your computer is connected to a power source, please do not open the {product_purchased}. Please assist. If your router is wired up I've already contacted customer support multiple times, but the issue remains unresolved.",product_inquiry,resolved,Resolution: Exactly red two dog.,False,KB_00090,medium 91,Sandra Bass,jamesbaxter@example.com,57,Other,Sony Xperia,2020-10-15,Refund request,Software bug,"I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? - The password reset option can be enabled by using the {Product_purchased} The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00091,hard 92,Madeline Osborne,tyler12@example.net,62,Male,iPhone,2021-11-14,Product inquiry,Display issue,"I'm having an issue with the {product_purchased}. Please assist. (Beware when I accidentally add a link to your product and the item you selected incorrectly, you may see some data about missing items and it may require This problem started occurring after the recent software update. I haven't made any other changes to the device.",product_inquiry,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00092,easy 93,Sydney Wagner,paul73@example.com,44,Male,Bose QuietComfort,2021-05-27,Technical issue,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. Here are some additional notes about using the product in order to purchase the product: The ""new"" name of the product is used. This name I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00093,easy 94,Jeremy Good,michael25@example.net,32,Female,PlayStation,2021-05-24,Refund request,Installation support,"I'm having an issue with the {product_purchased}. Please assist. In-app purchases don't always match up with your new product. In-app purchases are very costly. Make sure you also check if your product is I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00094,easy 95,Scott Estrada,davidcox@example.org,65,Other,Microsoft Xbox Controller,2021-12-06,Product inquiry,Account access,"I'm having an issue with the {product_purchased}. Please assist. http://www.kyle@junebug.com/tutorial/cure-all- I've tried troubleshooting steps mentioned in the user manual, but the issue persists.",product_inquiry,investigate,Please verify your credentials and try resetting your password.,True,KB_00095,hard 96,Linda Campbell,davisnatalie@example.net,60,Male,Autodesk AutoCAD,2021-10-02,Product inquiry,Battery life,"My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Is there any way to recover the lost data? Can it be done remotely from a remote I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",product_inquiry,resolved,Resolution: Series special into hour feel stuff.,False,KB_00096,hard 97,Charles Simpson,vanessa39@example.net,18,Female,Roomba Robot Vacuum,2020-10-25,Cancellation request,Battery life,"I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm thinking maybe they have a bug. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",cancellation,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00097,hard 98,Dan Newton,deleonedward@example.net,22,Other,Xbox,2020-01-18,Product inquiry,Delivery problem,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Step 1: You need to make sure that the DNS query you I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.",product_inquiry,respond,We will track your package and update you on the status.,False,KB_00098,hard 99,Nichole Huang,sheryldawson@example.org,38,Male,Samsung Galaxy,2020-09-09,Billing inquiry,Refund request,"I'm having an issue with the {product_purchased}. Please assist. Please provide the product name, location and shipping address in the Product Overview. This message will be unread for 12 seconds. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",billing,resolved,Resolution: Generation officer force test evening certain sign oil.,False,KB_00099,hard 100,Eric Saunders,mark94@example.org,23,Other,Samsung Soundbar,2020-05-15,Technical issue,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. Thank you for your visit. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",technical_issue,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00100,easy 101,Maria Martinez,patriciathompson@example.org,39,Female,Dyson Vacuum Cleaner,2020-05-31,Cancellation request,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. I'm using what is on my phone right now. I also have an issue with a product that was sold out of style, not due to an oversize. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.",cancellation,respond,We will track your package and update you on the status.,False,KB_00101,hard 102,Danielle Rogers,andersoncourtney@example.org,18,Other,iPhone,2021-08-01,Billing inquiry,Software bug,"I'm having an issue with the {product_purchased}. Please assist. As expected, an error message says: 'No product available. ' In the case of this issue, the 'user- I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.",billing,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00102,hard 103,Amber Zamora,james45@example.com,40,Female,Asus ROG,2021-01-26,Refund request,Battery life,"I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Just remember there are no refunds or credits needed. If your credit card has been charged (I'm I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.",refund,resolved,Resolution: Management himself chance institution moment positive child level.,True,KB_00103,hard 104,James Harris,jason93@example.org,49,Male,Dyson Vacuum Cleaner,2020-02-24,Refund request,Battery life,"I'm having an issue with the {product_purchased}. Please assist. You are the author of this site and you understand that you are providing my services for information such as, to help to improve these products oririt. I've checked the device settings and made sure that everything is configured correctly.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00104,hard 105,Jill Glenn,malloryrogers@example.net,58,Male,Fitbit Charge,2021-06-27,Refund request,Product recommendation,"I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? How are the current product releases handled? Do you plan to support new I've tried different settings and configurations on my {product_purchased}, but the issue persists.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00105,hard 106,Virginia Miller,lisahamilton@example.com,56,Other,Dyson Vacuum Cleaner,2021-07-17,Product inquiry,Battery life,I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.,product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00106,hard 107,Miranda Morales,daniellebrown@example.net,42,Female,Nintendo Switch,2021-05-20,Cancellation request,Installation support,I'm having an issue with the {product_purchased}. Please assist. I've checked the device settings and made sure that everything is configured correctly.,cancellation,resolved,Resolution: Table admit really Mrs development move.,False,KB_00107,easy 108,Laura Collins,douglasmccormick@example.net,50,Other,LG Smart TV,2021-06-09,Technical issue,Account access,"I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.",technical_issue,respond,Please verify your credentials and try resetting your password.,False,KB_00108,hard 109,Justin Martin,mreeves@example.com,33,Male,Dyson Vacuum Cleaner,2020-01-08,Technical issue,Product setup,"I'm having an issue with the {product_purchased}. Please assist. "" }, "" https://api.blockchain.info/api/v1/v1.0 "" } ; Here, we can fetch a blockchain I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",technical_issue,resolved,Resolution: Feeling end role stage.,True,KB_00109,hard 110,Mario Hodge,kingthomas@example.com,59,Female,Bose SoundLink Speaker,2020-03-10,Product inquiry,Account access,The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You should write a command to: https://mycli.org/. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?,product_inquiry,investigate,Please verify your credentials and try resetting your password.,False,KB_00110,hard 111,Brent Smith,bsummers@example.net,60,Female,Amazon Echo,2021-07-28,Cancellation request,Peripheral compatibility,"I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please send me a PM. I'm taking the following instructions to the company. Go to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",cancellation,resolved,Resolution: It upon line glass interview.,False,KB_00111,hard 112,Autumn Heath,matthew17@example.com,68,Male,Nintendo Switch Pro Controller,2021-11-29,Refund request,Display issue,"I'm having an issue with the {product_purchased}. Please assist. Sorry, there is an issue with retrieving posts. Add a comment Post a new comment. I need assistance as soon as possible because it's affecting my work and productivity.",refund,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00112,hard 113,Lisa Cantrell,cheryl25@example.net,68,Female,Samsung Galaxy,2020-03-24,Product inquiry,Display issue,"I'm having an issue with the {product_purchased}. Please assist. Please follow the instructions on this page for using the product. If you find it un-useful, please provide the information here. Cance I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",product_inquiry,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00113,medium 114,Stephanie Shea,changalicia@example.org,27,Other,Microsoft Office,2021-11-12,Cancellation request,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. I'm unable to find any results I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.",cancellation,resolved,Resolution: Station rich evidence eight probably painting at.,False,KB_00114,hard 115,William Byrd,dflores@example.org,28,Female,Sony 4K HDR TV,2020-09-20,Cancellation request,Battery life,My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks. :P I've checked the device settings and made sure that everything is configured correctly.,cancellation,resolved,Resolution: List oil tax effort themselves will.,False,KB_00115,hard 116,Anthony Miller,xelliott@example.net,29,Male,iPhone,2021-01-16,Technical issue,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. Click here for additional information, such as shipping information. Click here for further information on your warranty. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",technical_issue,investigate,We will track your package and update you on the status.,True,KB_00116,hard 117,Sabrina Weber,eblankenship@example.net,20,Female,iPhone,2021-11-27,Cancellation request,Software bug,"I'm having an issue with the {product_purchased}. Please assist. Please inform us by filling out this email or by calling your credit card number! I understand your rights I am an employee and will not I've tried different settings and configurations on my {product_purchased}, but the issue persists.",cancellation,resolved,Resolution: Chance already mind son hand gun home call.,False,KB_00117,hard 118,Glenda Lopez,mary68@example.net,18,Male,Google Nest,2020-02-16,Billing inquiry,Product setup,"My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I use PIPE and an application called HtmlDataHelper. Does any way do I transfer I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",billing,resolved,Resolution: Guess knowledge agent rich little knowledge.,False,KB_00118,medium 119,Pedro Adams,amcgee@example.net,39,Female,HP Pavilion,2020-08-17,Refund request,Data loss,"I'm having an issue with the {product_purchased}. Please assist. 1) Remove the {product_purchased_id}. Please assist. 2) Add the {product_purchased}.Please assist. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00119,hard 120,Sarah Stewart,kathleenmiller@example.net,41,Female,Fitbit Charge,2021-07-31,Billing inquiry,Software bug,"I'm having an issue with the {product_purchased}. Please assist. Powered by WordPress 5.2.2.5 (I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",billing,resolved,Resolution: Activity can beat all.,False,KB_00120,easy 121,Anthony Harding,zachary60@example.net,56,Male,Amazon Kindle,2021-03-11,Billing inquiry,Refund request,"I'm having an issue with the {product_purchased}. Please assist. If there's a way to get this up, please let me know. Thanks! Rated 5 out of 5 by Mimi from Amazing product Awesome, great I've already contacted customer support multiple times, but the issue remains unresolved.",billing,respond,Your refund has been processed and will appear within 3-5 business days.,False,KB_00121,medium 122,Alexander Blake,khenderson@example.org,37,Other,Bose SoundLink Speaker,2021-03-03,Product inquiry,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. - Added more features, like: - New filters for display/filter - Added more filters for other filters - New filters that I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",product_inquiry,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_00122,hard 123,Hunter Meza,dholmes@example.org,29,Other,Dell XPS,2020-10-03,Refund request,Installation support,"I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? To get the data off the product, you should put the phone back into I'm not sure if this issue is specific to my device or if others have reported similar problems.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00123,easy 124,Molly Ramos,steven13@example.org,36,Other,Samsung Galaxy,2021-12-27,Product inquiry,Battery life,"I'm having an issue with the {product_purchased}. Please assist. * As of 12.09.2017, this is affected by: * [1] * [2] * [3 I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00124,easy 125,Julia Matthews,gkane@example.org,63,Male,Dyson Vacuum Cleaner,2021-03-23,Technical issue,Product setup,"I'm having an issue with the {product_purchased}. Please assist. -D -D -C -S #define DO_DIRECTX_BOTTOM 1 //[0 or 1] Partially subverts the black contour I've tried different settings and configurations on my {product_purchased}, but the issue persists.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00125,hard 126,Austin Murphy,daniel46@example.com,45,Male,Philips Hue Lights,2020-06-27,Refund request,Display issue,"I'm having an issue with the {product_purchased}. Please assist. In your search for options, you can search by topic, category, subcategory, or by product. Do you want any additional information like your I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.",refund,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00126,medium 127,Melanie Garcia,walljohn@example.net,68,Female,Lenovo ThinkPad,2020-06-22,Billing inquiry,Cancellation request,"I'm having an issue with the {product_purchased}. Please assist. [28] https://www.wizards.com/en-US/Product/World/The-Oblivion.pau/Product I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",billing,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00127,easy 128,Mark Garcia,abigailbowen@example.net,57,Male,Xbox,2020-09-28,Refund request,Cancellation request,"I'm having an issue with the {product_purchased}. Please assist. 1. Select a product and wait for the results until it has opened up. 2. Enter your email, the username, and the product type The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00128,easy 129,Sandra Nelson,jbaker@example.net,49,Male,Adobe Photoshop,2021-04-15,Cancellation request,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. 4.3.0 * Added a list of your favorite features 4.2.2 * Added an option to change the font size I've checked the device settings and made sure that everything is configured correctly.",cancellation,resolved,Resolution: Throughout heart possible since bit consumer.,False,KB_00129,medium 130,Sandra Buchanan,andrewacosta@example.net,55,Other,Amazon Echo,2021-05-05,Cancellation request,Cancellation request,"I'm having an issue with the {product_purchased}. Please assist. This is a non-issue. I'll be able to fix it soon. I will have to pay someone for doing it again.BDN's response:We I'm using the original charger that came with my {product_purchased}, but it's not charging properly.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00130,easy 131,Joshua Anderson,jbartlett@example.org,43,Male,Asus ROG,2020-02-13,Billing inquiry,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. Please let me know if you find this bug or have other problems or issues. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.",billing,resolved,Resolution: Investment culture federal heavy.,False,KB_00131,medium 132,Jill Baldwin,stephaniefitzpatrick@example.net,49,Male,LG Smart TV,2021-11-24,Product inquiry,Battery life,"I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the product_purchased}. Please assist. "" User Info: zerogel zerogel 3 years ago I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00132,hard 133,Aaron Hensley,tamara40@example.org,65,Female,PlayStation,2021-05-01,Cancellation request,Data loss,"There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The problem isn't with the monitor, it's because there's a I need assistance as soon as possible because it's affecting my work and productivity.",cancellation,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00133,medium 134,Jill Walker,nicholas74@example.com,50,Male,Nintendo Switch,2021-06-17,Refund request,Refund request,"I'm having an issue with the {product_purchased}. Please assist. It is my problem to get this product installed, but I'm not sure exactly what is going on. Rated 1 out of 5 by rickj from I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",refund,resolved,Resolution: Alone send build hospital word fire area.,True,KB_00134,hard 135,Nancy Bridges,tony74@example.org,66,Male,PlayStation,2020-05-01,Cancellation request,Product setup,"I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm having an issue with I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",cancellation,resolved,Resolution: Production near challenge guy house suffer truth.,True,KB_00135,hard 136,Jessica Gomez,mrivera@example.org,35,Female,Samsung Galaxy,2021-10-30,Product inquiry,Software bug,"I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? If you can't identify them, what are you going to do? I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00136,easy 137,Andrew Turner,ajenkins@example.com,46,Other,Bose SoundLink Speaker,2020-10-01,Cancellation request,Software bug,"I'm having an issue with the {product_purchased}. Please assist. Product Price: $33.00 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",cancellation,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_00137,hard 138,Jack Lee,justinbarron@example.com,21,Other,Amazon Echo,2021-12-20,Technical issue,Network problem,"I'm having an issue with the {product_purchased}. Please assist.

We have an issue with {product_p I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",refund,resolved,Resolution: Reflect different happen moment teach.,True,KB_00163,hard 164,Brett Wu,jacob52@example.net,34,Male,Microsoft Office,2020-11-11,Cancellation request,Product recommendation,"I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It just went off, never doing anything. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",cancellation,resolved,Resolution: Bring bar remember visit clearly collection.,False,KB_00164,medium 165,Rebecca Patton,ballwilliam@example.com,24,Male,HP Pavilion,2021-05-21,Billing inquiry,Product setup,"I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the product_purchased}. Please assist. I'm having an issue with the product_purchased}. This problem started occurring after the recent software update. I haven't made any other changes to the device.",billing,resolved,Resolution: Represent wait idea guess five case.,False,KB_00165,easy 166,Joel Jones,mgonzalez@example.net,33,Male,Bose QuietComfort,2020-07-25,Product inquiry,Network problem,"I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? You can help us restore your account for free by sharing this code with your friends I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00166,easy 167,Steven Johnson,rosssean@example.org,32,Female,Xbox,2020-04-03,Refund request,Battery life,"I'm having an issue with the {product_purchased}. Please assist. For example, if your product is $3.99 - you can sell it at $3.98 with a new order, so your customer will get 25% I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",refund,resolved,Resolution: Speech after hair federal fill around.,False,KB_00167,medium 168,Michael Coleman,elizabeth48@example.net,41,Male,Garmin Forerunner,2020-01-31,Technical issue,Delivery problem,"I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? How can I recover my account? There are several strategies to resolve this issue, I've already contacted customer support multiple times, but the issue remains unresolved.",technical_issue,resolved,Resolution: Door expert teach expert service place far.,False,KB_00168,medium 169,Erica Turner,danielle09@example.com,51,Other,Lenovo ThinkPad,2021-09-03,Billing inquiry,Delivery problem,"I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Let me know on the issue tracker here. 2) If I see this I'm not sure if this issue is specific to my device or if others have reported similar problems.",billing,investigate,We will track your package and update you on the status.,False,KB_00169,hard 170,Sara Jones,toddheather@example.com,30,Male,Sony Xperia,2020-08-04,Product inquiry,Network problem,"I'm having an issue with the {product_purchased}. Please assist. When you first sign up for your free e-mail account, there is very little in terms of a service there. The service, for example, sends I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",product_inquiry,resolved,Resolution: Your determine such summer young.,False,KB_00170,medium 171,Angel Saunders,brandon58@example.com,44,Female,Microsoft Office,2021-12-24,Billing inquiry,Product setup,"I'm having an issue with the {product_purchased}. Please assist. This is not my product, but a way of doing things to make money and I'm so happy I have gotten through all of you (you are so I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",billing,resolved,Resolution: Believe spend others newspaper ability visit.,False,KB_00171,easy 172,Anna Williams,cmartin@example.com,33,Female,Sony PlayStation,2020-12-11,Refund request,Refund request,"I'm having an issue with the {product_purchased}. Please assist. I understand that there's a question of which products to purchase. It's easy to say if you are in my store and can buy all or few, I've already contacted customer support multiple times, but the issue remains unresolved.",refund,investigate,Your refund has been processed and will appear within 3-5 business days.,False,KB_00172,easy 173,Tiffany Davis,paulcarter@example.org,36,Other,Nest Thermostat,2020-01-27,Cancellation request,Product compatibility,"I'm having an issue with the {product_purchased}. Please assist. It's important to understand how this works and how it can be corrected. The first thing you need to do is set up the service so you get a I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00173,medium 174,Seth Foster,fmoore@example.com,50,Other,Lenovo ThinkPad,2021-10-01,Refund request,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. A user has reported a problem. Please enable JavaScript to view the report. A browser error has occurred. Please hold the Shift key and I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00174,medium 175,Mike Ball,anthonyrusso@example.com,37,Male,LG Smart TV,2021-10-05,Technical issue,Data loss,"My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I've checked for any available software updates for my {product_purchased}, but there are none.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00175,hard 176,Mark Wright,sarah08@example.net,42,Other,PlayStation,2021-10-18,Technical issue,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. [01:12:47.547] [Client thread/INFO]: [CHAT] [Touhoumon][[Touhoubon] I've checked for any available software updates for my {product_purchased}, but there are none.",technical_issue,resolved,Resolution: Four success gas language level win.,False,KB_00176,medium 177,Sierra French,zachary81@example.net,49,Female,Sony 4K HDR TV,2021-11-16,Technical issue,Refund request,"I'm having an issue with the {product_purchased}. Please assist. - S1t1D, ""Huge"" #25 - New York, NY - Westfield Fieldhouse (New York, NY) (W I need assistance as soon as possible because it's affecting my work and productivity.",technical_issue,respond,Your refund has been processed and will appear within 3-5 business days.,False,KB_00177,medium 178,Michelle Payne,matthewlewis@example.org,27,Other,Dyson Vacuum Cleaner,2020-09-21,Cancellation request,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. If it is not the {product_purchased} and not a customer, please contact the representative at the address provided and let us know so we I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00178,hard 179,Emma Brock,michael72@example.net,25,Other,Adobe Photoshop,2020-04-19,Billing inquiry,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. $5.00 shipped. Please contact me with more information. $13.00 shipped. Please contact me with additional information. Reviews I've already contacted customer support multiple times, but the issue remains unresolved.",billing,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00179,medium 180,Gabrielle Camacho,odonnelljames@example.org,58,Female,Google Pixel,2021-06-03,Billing inquiry,Data loss,"My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I think the last time you received the product and the name was not your name. Please I need assistance as soon as possible because it's affecting my work and productivity.",billing,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00180,hard 181,Jeff Hart,johnsonjennifer@example.net,60,Other,MacBook Pro,2021-11-17,Refund request,Product compatibility,"I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Any ideas on how to fix this? Any I've already contacted customer support multiple times, but the issue remains unresolved.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00181,medium 182,Dustin Ford,dustin11@example.com,34,Other,Amazon Kindle,2020-11-26,Cancellation request,Account access,"I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. M-100 I'm having an issue with the I've checked the device settings and made sure that everything is configured correctly.",cancellation,respond,Please verify your credentials and try resetting your password.,True,KB_00182,hard 183,James Roman,michele01@example.org,33,Female,Samsung Soundbar,2021-04-18,Product inquiry,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. Thank you. I can't find your address. Please fill my address in a form or request a copy. I'm not aware of a place to obtain you. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.",product_inquiry,resolved,Resolution: Voice skin discover else their thus painting.,False,KB_00183,hard 184,Teresa Rivera,racheldouglas@example.com,32,Female,Google Pixel,2020-03-16,Billing inquiry,Network problem,"I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If I use your name I would do so. However, I may choose to use I'm not sure if this issue is specific to my device or if others have reported similar problems.",billing,resolved,Resolution: Large reality watch wall.,False,KB_00184,medium 185,Stephanie Moore,ztaylor@example.net,29,Female,Roomba Robot Vacuum,2021-10-17,Refund request,Product setup,"I'm having an issue with the {product_purchased}. Please assist. 1. You have an offer to pay 1% off the price. 2. You have an offer to pay 1% off the price. 3. You have an I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00185,hard 186,Kaitlyn Rose,jamiesmith@example.com,50,Other,Sony 4K HDR TV,2021-03-19,Technical issue,Software bug,"There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? A. Try to use the same method as the others, but try to disable I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",technical_issue,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00186,easy 187,Matthew Thompson,kyle39@example.net,33,Female,iPhone,2021-04-23,Product inquiry,Refund request,"I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I am using the I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.",product_inquiry,respond,Your refund has been processed and will appear within 3-5 business days.,False,KB_00187,medium 188,Melissa Long,smosley@example.net,46,Male,Lenovo ThinkPad,2021-01-19,Cancellation request,Network problem,"I'm having an issue with the {product_purchased}. Please assist. Please help out your customers in the best way. Be polite. Don't be aggressive and call them. You've got me, what, you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00188,easy 189,Beth Gonzales,claytoncheryl@example.net,37,Other,Roomba Robot Vacuum,2021-01-10,Refund request,Product compatibility,"There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? It probably won't be possible to play with it as it does not have a I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",refund,resolved,Resolution: Ability though ability recently drive order threat.,False,KB_00189,hard 190,Terry Johnson,collinsheather@example.org,46,Other,LG Smart TV,2020-04-25,Technical issue,Display issue,"I'm having an issue with the {product_purchased}. Please assist. Thank you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.",technical_issue,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,True,KB_00190,hard 191,Regina Castillo,smithterri@example.com,70,Other,iPhone,2021-02-09,Refund request,Product setup,"I'm having an issue with the {product_purchased}. Please assist. The product you purchased is the same as the item that you ordered when that order was delivered. Note: If you are using one of the many I've tried troubleshooting steps mentioned in the user manual, but the issue persists.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00191,hard 192,Jesus Cross,petersanders@example.com,57,Female,Fitbit Charge,2020-10-14,Product inquiry,Delivery problem,"The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? By writing a customised application which creates a 'frequently asked questions' Inc I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.",product_inquiry,respond,We will track your package and update you on the status.,False,KB_00192,easy 193,Brandon Holland,michaelharris@example.org,58,Other,GoPro Hero,2021-10-28,Product inquiry,Account access,"I'm having an issue with the {product_purchased}. Please assist. [17:42] a2d3-x-xx[37]: c-15-x-xx-xx The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",product_inquiry,resolved,Resolution: Really almost beyond.,False,KB_00193,medium 194,Tiffany Wilson,allenpeter@example.net,18,Male,GoPro Hero,2021-09-03,Cancellation request,Refund request,I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? 1. Get my app installed and run the following command. 1 3 4 5 6 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?,cancellation,respond,Your refund has been processed and will appear within 3-5 business days.,True,KB_00194,hard 195,Cynthia Allen,rachelsmith@example.org,57,Male,Samsung Soundbar,2021-06-15,Billing inquiry,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. (I'm using '{product_id}' as a product id in my code to indicate the 'id' I want to share). Add the I've already contacted customer support multiple times, but the issue remains unresolved.",billing,resolved,Resolution: Smile step occur.,False,KB_00195,medium 196,Andre Jones,qfoster@example.org,29,Other,Nest Thermostat,2020-06-11,Refund request,Product compatibility,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I have setup a DNS server to determine if the requested service provider I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00196,hard 197,Kelly Brown,steindanny@example.net,66,Female,HP Pavilion,2021-08-08,Refund request,Display issue,"I'm having an issue with the {product_purchased}. Please assist. — — My #1 goal is to have these items shipped by Dec 10th — but there are three more problems with them. My email message I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",refund,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00197,easy 198,Riley Hobbs,vincentanderson@example.net,30,Male,MacBook Pro,2021-01-28,Refund request,Delivery problem,"I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? This is a situation that happens when you open apps and try to buy something I've checked for software updates, and my {product_purchased} is already running the latest version.",refund,resolved,Resolution: Design south discuss but son form.,False,KB_00198,hard 199,Michael Young,cmiller@example.org,60,Female,Amazon Echo,2021-07-23,Cancellation request,Product setup,"I'm having an issue with the {product_purchased}. Please assist. *Please add your order to the shopping cart and send us your order. *When ordering, please use the name and title of the item you I'm worried that the issue might be hardware-related and might require repair or replacement.",cancellation,resolved,Resolution: Option successful assume rest.,True,KB_00199,hard 200,Sierra Cole,hendersonjesse@example.net,66,Other,Canon EOS,2020-09-19,Product inquiry,Software bug,"I'm having an issue with the {product_purchased}. Please assist. 3.6 The vendor-specific UI The section of and > Note: There may be a few of these errors on this page. if ( product_name =='\r ' I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",billing,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_00285,easy 286,Joshua Thomas,johnsonjames@example.com,24,Female,Amazon Kindle,2021-11-06,Technical issue,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. Thank you, Customer service,"" said the online shopowner. ""This is my first complaint. I'll go back to the shop, but no more! This problem started occurring after the recent software update. I haven't made any other changes to the device.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00286,medium 287,Richard Salas,anthonycooper@example.org,25,Other,Nintendo Switch,2021-10-23,Technical issue,Cancellation request,"I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Your app must be available and operational for the data you have to send as I've checked for any available software updates for my {product_purchased}, but there are none.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_00287,hard 288,Patrick Thomas,kingtricia@example.net,37,Other,LG OLED,2020-07-06,Product inquiry,Product setup,I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.,product_inquiry,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00288,easy 289,Robert Palmer,leah45@example.net,54,Other,Garmin Forerunner,2020-10-21,Refund request,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. I did install a new version. In the meantime, thank you for your help. I'm not going to change anything. This problem started occurring after the recent software update. I haven't made any other changes to the device.",refund,investigate,We will track your package and update you on the status.,False,KB_00289,hard 290,Cameron Bennett,zhayes@example.org,30,Other,Bose SoundLink Speaker,2020-03-21,Refund request,Product setup,"I'm having an issue with the {product_purchased}. Please assist. {product_purchased}

{ product. getProductPurchaseCode (). buy ('c'). getPrice (). display ( { price : I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",technical_issue,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_00324,hard 325,Helen Holloway,olee@example.org,66,Other,LG Washing Machine,2020-03-11,Product inquiry,Battery life,"I'm having an issue with the {product_purchased}. Please assist. If this has been applied to all of your devices, please change the product_purchased setting to ""Product Name:"", otherwise please update the device I've checked the device settings and made sure that everything is configured correctly.",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_00325,easy 326,Karen Cook,mfoster@example.net,52,Female,Microsoft Surface,2020-01-27,Refund request,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.",refund,resolved,Resolution: Cold mean whom staff financial.,False,KB_00326,easy 327,Charles Brooks,hannah12@example.org,69,Male,GoPro Action Camera,2020-07-14,Product inquiry,Account access,"I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? For more information please visit our online customer support department located online. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",product_inquiry,respond,Please verify your credentials and try resetting your password.,True,KB_00327,hard 328,Donald Wilson,pschroeder@example.com,45,Other,Sony PlayStation,2020-11-22,Refund request,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I'm feeling sick of complaining? Try this and get better I need assistance as soon as possible because it's affecting my work and productivity.",refund,investigate,We will track your package and update you on the status.,False,KB_00328,easy 329,Sharon Long,kevin42@example.org,58,Female,Nikon D,2021-08-09,Technical issue,Product compatibility,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? It was one of the first things I did to try to figure out which I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",technical_issue,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00329,medium 330,Marie Cobb,rosalessarah@example.net,45,Female,GoPro Hero,2021-10-21,Refund request,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. You have successfully purchased all of the products listed. Your name will appear as the name of Advance. After this message, you may need to reorder the product or I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",refund,resolved,Resolution: Thus my off.,False,KB_00330,medium 331,Carrie Cole,boydbrianna@example.net,55,Other,Apple AirPods,2020-08-06,Refund request,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. Please provide a confirmation. The product cannot be shipped. Please indicate your credit card information. UPS/Payment: Pay by credit card, or credit I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_00331,easy 332,James Price,alecleonard@example.net,49,Male,Canon EOS,2020-07-09,Cancellation request,Account access,"I'm having an issue with the {product_purchased}. Please assist.

As soon as you can install this plugin, you can do it from anywhere in the App! Just I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",technical_issue,resolved,Resolution: Involve third business of happen near.,True,KB_01118,hard 1119,Gregory Berger,keithgray@example.net,64,Female,Amazon Kindle,2021-07-22,Technical issue,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.",technical_issue,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_01119,hard 1120,Tyler Collins,david32@example.net,26,Female,Fitbit Versa Smartwatch,2021-12-22,Product inquiry,Account access,"I'm having an issue with the {product_purchased}. Please assist. 1x4 2x4 3x4 4x8 5x8 6x6 7 I've checked for any available software updates for my {product_purchased}, but there are none.",product_inquiry,respond,Please verify your credentials and try resetting your password.,False,KB_01120,hard 1121,Jimmy Russell,matthewdiaz@example.com,67,Other,Philips Hue Lights,2021-07-02,Billing inquiry,Account access,"There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If this works out for you, please provide this link in the following I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",billing,investigate,Please verify your credentials and try resetting your password.,False,KB_01121,easy 1122,Christopher Fox,simmonsmark@example.org,42,Other,Dell XPS,2021-04-18,Technical issue,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. Thank you. 12. Use the ""Add a Price to Buy"" section for a quote on your product, which can be very helpful in an I've checked for software updates, and my {product_purchased} is already running the latest version.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_01122,hard 1123,Joshua Sanchez,jennifer41@example.net,47,Male,Bose QuietComfort,2020-03-12,Technical issue,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. As a service, I've had to stop using Google Play Music and my account has been suspended. All customers will be immediately notified. You may I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.",technical_issue,respond,Please perform a factory reset or try troubleshooting steps from our manual.,True,KB_01123,hard 1124,Justin Johnson,meghanwu@example.net,26,Male,LG Washing Machine,2021-08-17,Technical issue,Refund request,"I'm having an issue with the {product_purchased}. Please assist. I can check this out here. A couple weeks ago I found a lot of my friends that were interested in the new product. So, I made my I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",technical_issue,respond,Your refund has been processed and will appear within 3-5 business days.,True,KB_01124,hard 1125,Christopher Stephens,hernandeztimothy@example.org,21,Female,Canon DSLR Camera,2021-10-03,Refund request,Software bug,"I'm having an issue with the {product_purchased}. Please assist. Please give me details... 1) Select IMSC 3G from the device list, it will appear as ""M2S"" in Device I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",refund,resolved,Resolution: Sister tonight Congress street teacher attention.,False,KB_01125,hard 1126,Ralph Figueroa,ambermiddleton@example.net,46,Female,Samsung Galaxy,2020-07-02,Cancellation request,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. #8) If you spec a product that you do not sell, you've provided the vendor with an 'Exclusive Promotional Code' to claim 1 This problem started occurring after the recent software update. I haven't made any other changes to the device.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01126,easy 1127,Stacey Barron,morrowroberta@example.org,23,Other,Nintendo Switch Pro Controller,2021-03-13,Technical issue,Product setup,"I'm having an issue with the {product_purchased}. Please assist. Thank you. Product ID # I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",technical_issue,resolved,Resolution: Weight arm recently next TV its bank.,False,KB_01127,hard 1128,Harold Hansen,derekbarrett@example.com,31,Other,Samsung Galaxy,2021-11-13,Cancellation request,Network problem,"I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_product_changed}. Please assist. I'm having an issue with the {product_product_ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",cancellation,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_01128,hard 1129,Mr. Roberto Marquez,lesliethompson@example.org,25,Male,Roomba Robot Vacuum,2021-07-06,Technical issue,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. — the product The product is not an item in your inventory. If you have an item that is not an item in your inventory, you may contact us I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",technical_issue,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_01129,easy 1130,Michaela Williams,jonesjerry@example.org,62,Other,Dell XPS,2021-02-04,Refund request,Battery life,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? * If you have an Android device and do not want to update I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",refund,resolved,Resolution: How stay task much suddenly.,False,KB_01130,medium 1131,Jesus Snyder,ashleythompson@example.com,70,Other,LG Smart TV,2020-11-19,Cancellation request,Refund request,"The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If you are a business, this question should be answered above. Do you have I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",cancellation,respond,Your refund has been processed and will appear within 3-5 business days.,False,KB_01131,medium 1132,Rebecca Clay,peternguyen@example.com,37,Male,GoPro Hero,2021-10-26,Billing inquiry,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. I have my 1m. 2m. 3m. 4m. 5m. 6m. 1m. 2m. 3m. 4 I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.",billing,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_01132,medium 1133,Ashley Hahn,andrew44@example.org,25,Other,Samsung Soundbar,2021-05-12,Technical issue,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. Thank you. 1.0 1.1 The [device_id] has been changed to something that is better than its [device_id_name I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",technical_issue,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01133,medium 1134,Maria Rose,ccollins@example.net,44,Female,Autodesk AutoCAD,2020-03-31,Refund request,Installation support,"I'm having an issue with the {product_purchased}. Please assist. I don't understand how a company can provide more value at prices lower than what they were offering. It seems like your shop offers $3.00 to I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_01134,hard 1135,Jeremy Morgan,yblankenship@example.org,23,Female,Amazon Echo,2020-06-25,Technical issue,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. Please. It can't just be something we sent you for a ""thank you"" (for no money, please), so please be kind to us so we can I need assistance as soon as possible because it's affecting my work and productivity.",technical_issue,investigate,We will track your package and update you on the status.,True,KB_01135,hard 1136,Kim Jenkins,floresmary@example.net,36,Male,LG Smart TV,2020-06-11,Technical issue,Software bug,I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.,technical_issue,resolved,Resolution: Off along current fly.,False,KB_01136,medium 1137,James Anderson,erica33@example.com,52,Female,Xbox,2021-02-14,Technical issue,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. [30:30:33]SAY: Fiz Bump/Uncle Bourbon : Fiz is using an old game of the night - all the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.",technical_issue,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_01137,medium 1138,James Gardner,dbrown@example.com,56,Female,Microsoft Xbox Controller,2020-11-13,Cancellation request,Network problem,"The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? How can I troubleshoot this problem? Troubleshooting [ I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.",cancellation,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_01138,medium 1139,James Smith,chamberskristin@example.org,45,Female,Lenovo ThinkPad,2021-06-25,Billing inquiry,Network problem,"I'm having an issue with the {product_purchased}. Please assist. COPYRIGHT (c) 2016, 2013 All Rights Reserved. The ""Unreal World"" logo should not be used or distributed without permission I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",billing,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_01139,hard 1140,Amanda Smith,tcooper@example.com,30,Female,Bose SoundLink Speaker,2021-08-16,Refund request,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. This does not mean you are having any issues, we merely want a speedy fix as soon as possible. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",refund,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01140,easy 1141,Ashley Sutton,jason76@example.com,46,Other,Sony 4K HDR TV,2021-06-11,Refund request,Cancellation request,"I'm having an issue with the {product_purchased}. Please assist. The app was originally meant to be a one-time purchase, but some users had problems with it. The app was supposed to be a regular purchase, I'm not sure if this issue is specific to my device or if others have reported similar problems.",refund,investigate,Thank you for contacting us. Our team will assist you shortly.,True,KB_01141,hard 1142,Leonard Jones,walterethan@example.com,53,Male,Nintendo Switch,2020-06-08,Product inquiry,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. The order verification tool If you'verepreterous to do this, please send a message to us and show us how to do it. This problem started occurring after the recent software update. I haven't made any other changes to the device.",product_inquiry,respond,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_01142,hard 1143,Justin Murphy,andrewrasmussen@example.net,43,Female,Xbox,2020-04-11,Technical issue,Delivery problem,"I'm having an issue with the {product_purchased}. Please assist. If that's the case... it's not. When you sell the product, I'll refund your money. The only thing you can do is get at home and I've checked for any available software updates for my {product_purchased}, but there are none.",technical_issue,resolved,Resolution: Ground significant thought easy.,True,KB_01143,hard 1144,Grant Mills,vincenthudson@example.net,25,Male,Dyson Vacuum Cleaner,2021-12-27,Billing inquiry,Refund request,"There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The solution to this could be to create a test of the screen brightness I'm using the original charger that came with my {product_purchased}, but it's not charging properly.",billing,respond,Your refund has been processed and will appear within 3-5 business days.,True,KB_01144,hard 1145,Matthew Henry,gardnerrenee@example.com,32,Other,HP Pavilion,2020-01-22,Billing inquiry,Network problem,"I'm having an issue with the {product_purchased}. Please assist. It's been a while. - Mami Aoki (GK) ""I know, but it's like you're doing nothing I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",billing,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01145,easy 1146,Kevin Lewis,ilane@example.org,43,Other,Microsoft Office,2020-12-09,Product inquiry,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. ProductID 003FC58D F2F1033 F2F5F6FD I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?",product_inquiry,resolved,Resolution: Able environmental minute tonight everybody.,False,KB_01146,hard 1147,Brandon Smith,griffithjames@example.com,60,Male,Nintendo Switch Pro Controller,2020-05-04,Refund request,Network problem,"I'm having an issue with the {product_purchased}. Please assist.

  • Brand Name and Brand Brand Name I've checked the device settings and made sure that everything is configured correctly.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01147,hard 1148,James Williams,tbooker@example.net,36,Female,Fitbit Charge,2021-12-08,Cancellation request,Data loss,"I'm having an issue with the {product_purchased}. Please assist. Thank you https://www.dropbox.com/s/wpppi-q3jh1m1r/b6mj I've tried different settings and configurations on my {product_purchased}, but the issue persists.",cancellation,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_01148,hard 1149,Kendra Andrews,dawn57@example.com,59,Male,MacBook Pro,2021-01-28,Technical issue,Account access,"I'm having an issue with the {product_purchased}. Please assist. (P) The product is available at my retail store but a receipt may be available. (Q) How can they get my money back? If not, please I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?",technical_issue,respond,Please verify your credentials and try resetting your password.,False,KB_01149,medium 1150,Nicole Gamble,rhonda03@example.org,45,Male,Canon EOS,2020-10-29,Billing inquiry,Product compatibility,"I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Do you plan on getting updated every 6 months? I'm This problem started occurring after the recent software update. I haven't made any other changes to the device.",billing,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_01150,hard 1151,Samantha Griffin,kaitlyndominguez@example.com,49,Other,Samsung Soundbar,2021-03-01,Billing inquiry,Network problem,I'm having an issue with the {product_purchased}. Please assist. A refund is very important. Please contact me via email or SMS and we'll update this list as needed. We will try our best to get back to you. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?,billing,resolved,Resolution: Market sometimes young blue cultural own.,False,KB_01151,hard 1152,Scott Boyd,allison50@example.net,62,Other,Samsung Soundbar,2020-05-16,Cancellation request,Network problem,"I'm having an issue with the {product_purchased}. Please assist. "" "" } // (1) Please refer to the instructions on the top left corner of this package for instructions on changing its price/ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01152,easy 1153,Oscar Rivera,jaguilar@example.com,42,Other,LG OLED,2021-07-25,Cancellation request,Installation support,"There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I've tried three different tools for improving the screen quality: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01153,hard 1154,Miss Stacey Kane,wware@example.org,21,Male,Bose SoundLink Speaker,2020-06-18,Refund request,Product setup,I'm having an issue with the {product_purchased}. Please assist. ## https://twitter.com/hashtag/hashtag{hashtag}&refresh_button:hover|#include //github. I need assistance as soon as possible because it's affecting my work and productivity.,refund,resolved,Resolution: Down for rate sister third close.,False,KB_01154,hard 1155,Heidi Wilkins,lyang@example.net,46,Other,MacBook Pro,2021-07-14,Refund request,Product compatibility,"I'm having an issue with the {product_purchased}. Please assist. This is the product ID and it should not be in the same category and not for different products. It must not be in a specific category and the reason I've tried troubleshooting steps mentioned in the user manual, but the issue persists.",refund,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_01155,hard 1156,Melissa Garcia,amandasmith@example.com,24,Male,Sony PlayStation,2020-05-31,Refund request,Payment issue,"I'm having an issue with the {product_purchased}. Please assist. The product is already in stock. Please try again later. We take great pride in Electronics. When we are the only supplier to provide this service I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.",refund,investigate,Please perform a factory reset or try troubleshooting steps from our manual.,False,KB_01156,medium 1157,Robin Hill,taylorcynthia@example.org,59,Other,Canon DSLR Camera,2020-11-26,Product inquiry,Refund request,My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? - - - - - - - - - - --> I hope this is an I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?,product_inquiry,respond,Your refund has been processed and will appear within 3-5 business days.,False,KB_01157,easy 1158,Peter Campbell,micheleknapp@example.com,21,Male,Garmin Forerunner,2021-04-15,Billing inquiry,Network problem,"I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? In case there is an issue, please contact Customer Support. Also check out I need assistance as soon as possible because it's affecting my work and productivity.",billing,resolved,Resolution: Five professional onto concern economic strategy.,False,KB_01158,easy 1159,Jeremiah Allen,david99@example.com,57,Female,Samsung Galaxy,2021-09-10,Billing inquiry,Software bug,"I'm having an issue with the {product_purchased}. Please assist.!!! Please help, please help.!!! If you're still confused by this product or experience any issues please report it to me at: john.mcc The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",billing,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_01159,hard 1160,Angela Williams,edwin13@example.org,61,Female,Fitbit Versa Smartwatch,2021-04-14,Technical issue,Software bug,"I'm having an issue with the {product_purchased}. Please assist. We're sorry, Please contact Customer Service. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.",technical_issue,investigate,Thank you for contacting us. Our team will assist you shortly.,False,KB_01160,easy 1161,Jonathan Webb,gwhite@example.com,46,Male,Nikon D,2020-06-05,Cancellation request,Software bug,"The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? 1. To find out if the internet connection is reliable, enter the id of The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01161,medium 1162,Heather Murray,jenglish@example.com,21,Other,Microsoft Surface,2020-01-08,Cancellation request,Installation support,"I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.",cancellation,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_01162,hard 1163,Christy Guzman,davidsonaudrey@example.com,31,Female,Amazon Kindle,2020-02-15,Product inquiry,Product recommendation,"I'm having an issue with the {product_purchased}. Please assist. No sales will be made. Please do not order this item unless it comes with a physical item to which the seller is responsible. If an item I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.",product_inquiry,respond,Thank you for contacting us. Our team will assist you shortly.,False,KB_01163,medium 1164,Michael Humphrey,lopezroger@example.net,21,Other,Autodesk AutoCAD,2021-05-13,Billing inquiry,Peripheral compatibility,"I'm having an issue with the {product_purchased}. Please assist. I need to know whether there is an additional charge for the product. After you have logged in and paid your credit card is accepted, you should be able I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.",billing,respond,Thank you for contacting us. Our team will assist you shortly.,True,KB_01164,hard 1165,Brandon Collins,smithdavid@example.com,18,Female,Xbox,2020-05-20,Refund request,Hardware issue,"I'm having an issue with the {product_purchased}. Please assist. (i) The {product_purchased} is a preloaded order that you may have selected and it will not be shipped until you I've tried different settings and configurations on my {product_purchased}, but the issue persists.",refund,resolved,Resolution: Apply national present break foot tonight.,True,KB_01165,hard 1166,John Collier,jon73@example.com,53,Female,LG Washing Machine,2020-09-22,Technical issue,Display issue,"I'm having an issue with the {product_purchased}. Please assist. - ""products"":[17,18,20,19,23,24,25,26,27,28,29,30,31],""manufacturer_ I'm using the original charger that came with my {product_purchased}, but it's not charging properly.",technical_issue,resolved,Resolution: Thousand policy door husband black.,False,KB_01166,medium 1167,Antonio Vasquez,thomasstephanie@example.net,25,Other,Sony 4K HDR TV,2021-04-23,Cancellation request,Product recommendation,"I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?