import os
import sys

# Add src to python path so we can import agents
sys.path.append(os.path.abspath(os.path.join(os.path.dirname(__file__), 'apps/engine')))

from src.agents.customer_bot_agent import CustomerBotAgent

def run_tests():
    print("🤖 Starting Customer Bot Agent Tests (With Email Auth)...")
    bot = CustomerBotAgent()
    
    test_cases = [
        {"msg": "Where is my order 1002?", "email": ""}, # Missing email
        {"msg": "Where is my order 1002?", "email": "wrong@email.com"}, # Wrong email (Privacy Test)
        {"msg": "Where is my order 1002?", "email": "john@test.com"}, # Correct email
        {"msg": "My tracking says it was delivered but I am very angry, I want a refund now for 1001!", "email": "buyer@example.com"}, # Escalation
    ]
    
    for case in test_cases:
        print(f"\n🗣️  USER ({case['email'] or 'NO_EMAIL'}): {case['msg']}")
        response = bot.process_message(case['msg'], case['email'])
        print(f"🤖 BOT : {response['reply_text']}")
        if response['escalated_to_human']:
            print(f"⚠️  [ESCALATION TRIGGERED]")

if __name__ == "__main__":
    run_tests()