Fly with WheelieFind a flight, then get wheelchair help lined up.
Wheelchair help at the airport
♿ How to get help, step by step
When you book, add "wheelchair assistance" to your reservation, then call the airline's accessibility line below to confirm it.
Flying with your own power chair? Tell the airline the make, model, weight and battery type. Some airlines ask for this at least 48 hours before you fly.
Keep your own chair to the gate. Ask to "gate check" it, so you ride it right up to the plane door, and ask for it back at the plane door when you land.
Need help getting to your seat? Ask for an aisle chair and boarding help. People with disabilities can board first.
Protect your chair. Take photos of it before you fly, tape on simple instructions for folding and moving it, and take off loose parts like the joystick or cushion and bring them on board.
If something goes wrong, ask for the airline's CRO (Complaints Resolution Official). Every U.S. airline must have one on duty.
📞 Airline accessibility lines
Some airlines don't have a separate accessibility line, so the number is their main help line. Just ask for accessibility or special assistance.
🇺🇸 Know your rights
Under the Air Carrier Access Act, U.S. airlines can't refuse you because of a disability, and wheelchair help is free.
The U.S. Department of Transportation runs a free disability hotline for air travelers: 1-800-778-4838.
