[
 {
  "kind": "choose",
  "state": "The order arrived broken.",
  "question": "Which team should handle this customer message?",
  "options": {
   "billing": "Billing: charges, refunds, invoices",
   "shipping": "Shipping: delivery, lost or damaged packages",
   "tech": "Tech support: bugs, crashes, login problems"
  },
  "result": {
   "choice": "shipping",
   "probabilities": {
    "billing": 0.07933719498194301,
    "shipping": 0.7119619864162109,
    "tech": 0.20870081860184608
   },
   "confidence": 0.7119619864162109
  },
  "ms": 361
 },
 {
  "kind": "choose",
  "state": "I was charged twice this month.",
  "question": "Which team should handle this customer message?",
  "options": {
   "billing": "Billing: charges, refunds, invoices",
   "shipping": "Shipping: delivery, lost or damaged packages",
   "tech": "Tech support: bugs, crashes, login problems"
  },
  "result": {
   "choice": "billing",
   "probabilities": {
    "billing": 0.9767103099166875,
    "shipping": 0.01507693381781696,
    "tech": 0.008212756265495565
   },
   "confidence": 0.9767103099166875
  },
  "ms": 353
 },
 {
  "kind": "choose",
  "state": "The app crashes every time I open the settings page.",
  "question": "Which team should handle this customer message?",
  "options": {
   "billing": "Billing: charges, refunds, invoices",
   "shipping": "Shipping: delivery, lost or damaged packages",
   "tech": "Tech support: bugs, crashes, login problems"
  },
  "result": {
   "choice": "tech",
   "probabilities": {
    "billing": 0.0582407291652671,
    "shipping": 0.05931008510958002,
    "tech": 0.882449185725153
   },
   "confidence": 0.882449185725153
  },
  "ms": 371
 },
 {
  "kind": "choose",
  "state": "What is the weather tomorrow in Paris?",
  "question": "Which tool should be called?",
  "options": {
   "get_weather": "get_weather: forecast for a city and date",
   "send_email": "send_email: send an email to a contact",
   "create_calendar_event": "create_calendar_event: add an event to the calendar"
  },
  "result": {
   "choice": "get_weather",
   "probabilities": {
    "get_weather": 0.9977329209108146,
    "send_email": 0.0012514958067585407,
    "create_calendar_event": 0.0010155832824267793
   },
   "confidence": 0.9977329209108146
  },
  "ms": 342
 },
 {
  "kind": "yes_no",
  "state": "The order arrived broken. I want my money back.",
  "question": "Is the customer asking for a refund?",
  "options": null,
  "result": {
   "p_yes": 0.9960206302572099
  },
  "ms": 237
 },
 {
  "kind": "yes_no",
  "state": "Thanks, the replacement arrived and works great!",
  "question": "Is the customer asking for a refund?",
  "options": null,
  "result": {
   "p_yes": 0.0016186048328875886
  },
  "ms": 237
 }
]