SOURCE: https://library.ku.ac.ae/home
TITLE: Khalifa University Library Services and User Support
LAST_UPDATED: 2026-08-30

FINDING AND BORROWING A BOOK

Search for books in KU Library Discovery (PRIMO):
https://khalifa.primo.exlibrisgroup.com/discovery/search?vid=971KUOSTAR_INST:KU

Open the book record and check its availability, library location, call number, and loan status. If the item is available, note the location and call number, retrieve it from the shelf, and borrow it at the service desk or a self-check machine where available.

Manage loans and renew eligible items through My Library Account:
https://khalifa.primo.exlibrisgroup.com/discovery/account?vid=971KUOSTAR_INST:KU&section=overview

If KU does not hold the book or no copy is available, use Interlibrary Loan:
https://library.ku.ac.ae/ill/

For help locating or borrowing a book, use Ask a Librarian:
https://library.ku.ac.ae/AskUs

Do not direct users to guessed paths such as /opac, /reserve, or /account. Use only the verified links above.

STUDY ROOMS

Use the live reservation page for current room locations, capacity, eligibility, and booking rules:
https://library.ku.ac.ae/rooms/

INTERLIBRARY LOAN AND DOCUMENT DELIVERY

Interlibrary Loan supports requests for books or articles that are not available through the KU collection. Delivery time and format depend on the supplying library and licence conditions.
Request page: https://library.ku.ac.ae/ill/
Email: ILL@ku.ac.ae

PRINTING, SCANNING, AND PHOTOCOPYING

The existing knowledge base states that printing, scanning, and photocopying are available in library locations. Availability, payment rules, colour options, and equipment status can change. Confirm current details with the service desk or Ask a Librarian.

RESEARCH HELP

Librarians can help users choose databases, build search strategies, plan literature reviews, manage citations, and locate library services.
Ask a Librarian: https://library.ku.ac.ae/AskUs

INSTRUCTION, WORKSHOPS, TOURS, AND EVENTS

Instruction and tours: https://library.ku.ac.ae/InstructionAndTours
Library home: https://library.ku.ac.ae/home

Do not provide a stored event date or opening schedule. Direct users to the relevant live Library page for current sessions and registration.

VISITORS AND ALUMNI

Visitor registration: https://library.ku.ac.ae/visitors/
Alumni services: https://library.ku.ac.ae/alumni/

Some electronic resources may be restricted to current eligible KU users. Verify access on the relevant resource page.

FEEDBACK, SUGGESTIONS, AND COLLECTION REQUESTS

Comments and suggestions: https://library.ku.ac.ae/comments/
Suggest or request a title: https://library.ku.ac.ae/requesttitle/
Acquisitions and collection development: https://library.ku.ac.ae/ACQCD
Acquisitions email: acquisitions@ku.ac.ae

OTHER SERVICE GUIDES

Sas Al Nakhl Campus library services: https://library.ku.ac.ae/libservices
Finding books and call numbers: https://library.ku.ac.ae/findingbooks
Self-check machines: https://library.ku.ac.ae/selfcheck

CURRENT HOURS AND CONTACTS

Library hours: https://library.ku.ac.ae/hours
Staff directory: https://library.ku.ac.ae/librarystaff
General enquiries: libse@ku.ac.ae