# Nordic Paper Solutions — Product FAQ (English)

## Company
Nordic Paper Solutions supplies recycled office paper, packaging
board, and specialty print stock to SMEs across Europe and the
CIS region. Support languages: English, French, Russian.

## Products
- OfficeLine A4 80g: box of 5 reams, bright white, FSC recycled.
- PackShield corrugated board: single and double wall sheets.
- PrintPro gloss 150g: short-run marketing print stock.

## Pricing (list, excl. VAT)
- OfficeLine A4 80g: EUR 28 per box (5 × 500 sheets).
- PackShield single wall: EUR 1.10 per m² (min. 200 m²).
- PackShield double wall: EUR 1.75 per m² (min. 200 m²).
- PrintPro gloss 150g: EUR 42 per ream (500 sheets).
Volume discount: 8% from 20 boxes / 1000 m² in one order.

## Delivery
- France & Benelux: 2–4 business days.
- Germany, Poland, Baltics: 3–6 business days.
- Russia / CIS partners: 7–14 business days via bonded freight.
Express option (+EUR 45): next-business-day in France only.
Free shipping above EUR 350 order value (mainland EU).

## Returns
Unused sealed boxes can be returned within 14 days.
Opened reams are non-returnable. Custom cut sizes are final sale.

## Hours & booking
Sales desk: Monday–Friday 09:00–18:00 Europe/Paris.
ReplyFlow handles FAQs 24/7 and can book a 30-minute call.
Human transfer is available for complaints and complex quotes.