[ { "id": "q01", "question": "Quel est le délai de remboursement pour un client professionnel ?", "expected_relevant_doc_ids": [ "refund_policy", "client_segmentation" ], "should_answer": true, "expects_structured": false }, { "id": "q02", "question": "Quel est le délai de remboursement standard ?", "expected_relevant_doc_ids": [ "refund_policy", "internal_faq" ], "should_answer": true, "expects_structured": false }, { "id": "q03", "question": "Quelle est la politique de retour pour les clients entreprise ?", "expected_relevant_doc_ids": [ "client_segmentation", "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q04", "question": "Quels sont les frais de port à partir de quel montant sont-ils gratuits ?", "expected_relevant_doc_ids": [ "shipping_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q05", "question": "Que se passe-t-il en cas de retard de livraison de plus de 5 jours ?", "expected_relevant_doc_ids": [ "shipping_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q06", "question": "Comment escalader une réclamation client en interne ?", "expected_relevant_doc_ids": [ "internal_faq" ], "should_answer": true, "expects_structured": false }, { "id": "q07", "question": "Quels KPI dois-je surveiller pour détecter une baisse de rentabilité ?", "expected_relevant_doc_ids": [ "profitability_report" ], "should_answer": true, "expects_structured": false }, { "id": "q08", "question": "Pourquoi les ventes de la région Sud ont-elles baissé ?", "expected_relevant_doc_ids": [ "profitability_report" ], "should_answer": true, "expects_structured": false }, { "id": "q09", "question": "Quel client a le meilleur chiffre d'affaires en juin ?", "expected_relevant_doc_ids": [ "sales_q2_2026" ], "should_answer": true, "expects_structured": true, "expected_structured": { "group_by": "client", "top_client": "Client F", "value": 18200 } }, { "id": "q10", "question": "Quelle est la marge totale du Produit X en janvier ?", "expected_relevant_doc_ids": [ "sales_q1_2026" ], "should_answer": true, "expects_structured": true, "expected_structured": { "metric": "marge", "value": 5800 } }, { "id": "q11", "question": "Quel est le chiffre d'affaires total du Produit X en avril ?", "expected_relevant_doc_ids": [ "sales_q2_2026" ], "should_answer": true, "expects_structured": true, "expected_structured": { "metric": "chiffre_affaires", "value": 25200 } }, { "id": "q12", "question": "Quel sera le chiffre d'affaires le mois prochain ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q13", "question": "Quel est le taux d'intérêt appliqué aux emprunts bancaires de l'entreprise ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q14", "question": "Quelle est la politique de retour applicable dans un pays non couvert par nos contrats ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q15", "question": "Combien de jours ouvrés pour valider une demande de remboursement avant émission ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q16", "question": "Quelles sont les conditions de paiement pour un compte Grand Compte ?", "expected_relevant_doc_ids": [ "client_segmentation" ], "should_answer": true, "expects_structured": false }, { "id": "q17", "question": "Quel est le futur cours de l'action de l'entreprise en bourse ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q18", "question": "Un produit soldé à plus de 50% est-il remboursable ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q19", "question": "Quel délai pour un remboursement carte bancaire ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q20", "question": "Les produits personnalisés sont-ils remboursables ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q21", "question": "Comment ouvrir un ticket de remboursement ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q22", "question": "Que faire en cas de livraison non conforme ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q23", "question": "Quel est le délai de livraison en France métropolitaine ?", "expected_relevant_doc_ids": [ "shipping_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q24", "question": "Quel délai de livraison à l'international ?", "expected_relevant_doc_ids": [ "shipping_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q25", "question": "Comment suivre une commande expédiée ?", "expected_relevant_doc_ids": [ "shipping_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q26", "question": "Les frais de port professionnels dépendent de quoi ?", "expected_relevant_doc_ids": [ "shipping_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q27", "question": "Quelle est la différence entre Professionnel et Grand compte ?", "expected_relevant_doc_ids": [ "client_segmentation" ], "should_answer": true, "expects_structured": false }, { "id": "q28", "question": "Quel délai de paiement pour un client Professionnel ?", "expected_relevant_doc_ids": [ "client_segmentation" ], "should_answer": true, "expects_structured": false }, { "id": "q29", "question": "Un client B2B a-t-il 30 jours de retour ?", "expected_relevant_doc_ids": [ "client_segmentation" ], "should_answer": true, "expects_structured": false }, { "id": "q30", "question": "Où trouver les conditions de retour B2B spécifiques ?", "expected_relevant_doc_ids": [ "client_segmentation" ], "should_answer": true, "expects_structured": false }, { "id": "q31", "question": "Un client pro a-t-il un délai de remboursement différent ?", "expected_relevant_doc_ids": [ "internal_faq", "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q32", "question": "Où trouver les chiffres de vente exacts ?", "expected_relevant_doc_ids": [ "internal_faq" ], "should_answer": true, "expects_structured": false }, { "id": "q33", "question": "Quel est le taux de retour client à surveiller ?", "expected_relevant_doc_ids": [ "profitability_report" ], "should_answer": true, "expects_structured": false }, { "id": "q34", "question": "Quel produit est le moins rentable selon le rapport ?", "expected_relevant_doc_ids": [ "profitability_report" ], "should_answer": true, "expects_structured": false }, { "id": "q35", "question": "Quelle action corrective est prévue pour la région Sud ?", "expected_relevant_doc_ids": [ "profitability_report" ], "should_answer": true, "expects_structured": false }, { "id": "q36", "question": "Quel est le délai moyen de paiement Grand Compte à alerter ?", "expected_relevant_doc_ids": [ "profitability_report" ], "should_answer": true, "expects_structured": false }, { "id": "q37", "question": "Quel client a le meilleur CA en mai ?", "expected_relevant_doc_ids": [ "sales_q2_2026" ], "should_answer": true, "expects_structured": true }, { "id": "q38", "question": "Quelle est la marge totale du Produit Y en février ?", "expected_relevant_doc_ids": [ "sales_q1_2026" ], "should_answer": true, "expects_structured": true }, { "id": "q39", "question": "Quel est le CA total en mars pour le Produit X ?", "expected_relevant_doc_ids": [ "sales_q1_2026" ], "should_answer": true, "expects_structured": true }, { "id": "q40", "question": "Quel est le chiffre d'affaires du Produit Z en juin ?", "expected_relevant_doc_ids": [ "sales_q2_2026" ], "should_answer": true, "expects_structured": true }, { "id": "q41", "question": "Quelle est la marge du Client F en juin ?", "expected_relevant_doc_ids": [ "sales_q2_2026" ], "should_answer": true, "expects_structured": true }, { "id": "q42", "question": "Quel est le meilleur client en chiffre d'affaires en avril ?", "expected_relevant_doc_ids": [ "sales_q2_2026" ], "should_answer": true, "expects_structured": true }, { "id": "q43", "question": "Quel est le CA total de la région Nord en janvier ?", "expected_relevant_doc_ids": [ "sales_q1_2026" ], "should_answer": true, "expects_structured": true }, { "id": "q44", "question": "Quelle est la marge totale en mai ?", "expected_relevant_doc_ids": [ "sales_q2_2026" ], "should_answer": true, "expects_structured": true }, { "id": "q45", "question": "Quel sera le bénéfice net dans 3 ans ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q46", "question": "Quel est le salaire du PDG ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q47", "question": "Donne-moi le code source du moteur de pricing ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q48", "question": "Quelle est la politique RH des congés parentaux ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q49", "question": "Peux-tu prédire les ventes de décembre 2027 ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q50", "question": "Quel est le stock exact en entrepôt ce soir ?", "expected_relevant_doc_ids": [], "should_answer": false, "expects_structured": false }, { "id": "q51", "question": "Les abonnements déjà activés sont-ils remboursés intégralement ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q52", "question": "Un avoir peut-il être imputé sur la prochaine facture B2B ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q53", "question": "Sous quel délai un agent valide une demande de remboursement ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q54", "question": "Que se passe-t-il si le produit est défectueux ?", "expected_relevant_doc_ids": [ "refund_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q55", "question": "Les délais de livraison changent-ils pendant les soldes ?", "expected_relevant_doc_ids": [ "shipping_policy" ], "should_answer": true, "expects_structured": false }, { "id": "q56", "question": "Un particulier a-t-il un support dédié ?", "expected_relevant_doc_ids": [ "client_segmentation" ], "should_answer": true, "expects_structured": false }, { "id": "q57", "question": "Quelle remise volume pour un Grand compte ?", "expected_relevant_doc_ids": [ "client_segmentation" ], "should_answer": true, "expects_structured": false }, { "id": "q58", "question": "Comment escalader une réclamation niveau 2 ?", "expected_relevant_doc_ids": [ "internal_faq" ], "should_answer": true, "expects_structured": false }, { "id": "q59", "question": "Pourquoi le Produit X a-t-il une meilleure marge ?", "expected_relevant_doc_ids": [ "profitability_report" ], "should_answer": true, "expects_structured": false }, { "id": "q60", "question": "Quel seuil d'alerte pour le coût logistique ?", "expected_relevant_doc_ids": [ "profitability_report" ], "should_answer": true, "expects_structured": false } ]