File size: 1,438 Bytes
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"model": "laya-multilingual",
"answers": {
"department": {
"type": "choice",
"choice": "billing",
"probabilities": {
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"technical": 1.2528440871696968e-07,
"sales": 4.298654394105504e-08,
"other": 3.1666468929032305e-08
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"confidence": 0.9999974990786216,
"action": {
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"npu_latency_ms": 27.818481
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"urgency": {
"type": "score",
"probabilities": {
"0": 0.0020775276529841026,
"1": 0.05992485051108516,
"2": 0.9379976218359306
},
"legend": {
"0": "常规事项，没有截止时间",
"1": "需要尽快处理",
"2": "服务中断或今天必须解决"
},
"score": 1.9359200941829464,
"confidence": 0.7801412236801784,
"action": {
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"refund": {
"type": "noul",
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"action": {
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"churn": {
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"total_npu_latency_ms": 110.87082099999999
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