Audio Classification
Transformers
Safetensors
cue
voice-agent
turn-taking
barge-in
endpointing
full-duplex
indian-english
Instructions to use IOTEverythin/cue-v5 with libraries, inference providers, notebooks, and local apps. Follow these links to get started.
- Libraries
- Transformers
How to use IOTEverythin/cue-v5 with Transformers:
# Use a pipeline as a high-level helper from transformers import pipeline pipe = pipeline("audio-classification", model="IOTEverythin/cue-v5")# pip install -U transformers accelerate # Load model directly from transformers import AutoModel model = AutoModel.from_pretrained("IOTEverythin/cue-v5", device_map="auto") - Notebooks
- Google Colab
- Kaggle
Apache-2.0 licence for the weights; banner
Browse filesThe weights (cue.safetensors, config.json) are now Apache-2.0, like the encoder. NOTICE keeps the CC BY 4.0 attributions for the training data.
- .gitattributes +1 -0
- LICENSE +202 -0
- NOTICE +4 -1
- README.md +143 -141
- banner.png +3 -0
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NOTICE
CHANGED
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Cue v5
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encoder/ The encoder of OpenAI Whisper small (openai/whisper-small), Apache License 2.0.
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Modification: only the encoder is kept and its positional-embedding table is cut to the
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Cue v5
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Copyright 2026 IOTEverythin. Licensed under the Apache License, Version 2.0 (see LICENSE).
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Third-party components and data
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encoder/ The encoder of OpenAI Whisper small (openai/whisper-small), Apache License 2.0.
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Modification: only the encoder is kept and its positional-embedding table is cut to the
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| v5,
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| 1 |
+
---
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| 2 |
+
license: apache-2.0
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| 3 |
+
library_name: transformers
|
| 4 |
+
pipeline_tag: audio-classification
|
| 5 |
+
base_model: openai/whisper-small
|
| 6 |
+
tags:
|
| 7 |
+
- voice-agent
|
| 8 |
+
- turn-taking
|
| 9 |
+
- barge-in
|
| 10 |
+
- endpointing
|
| 11 |
+
- full-duplex
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| 12 |
+
- indian-english
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| 13 |
+
---
|
| 14 |
+
|
| 15 |
+
<p align="center"><img src="https://huggingface.co/IOTEverythin/cue-v5/resolve/main/banner.png" alt="Cue v5: caller audio and the agent's own audio in; STOP, PAUSE or RESPOND out. 2.5x more real interruptions caught than Cue v4 on AMI meetings; 0.80 interruption recall on TurnBench." width="100%"></p>
|
| 16 |
+
|
| 17 |
+
# Cue v5: turn-taking for voice agents, trained on real conversation
|
| 18 |
+
|
| 19 |
+
Cue listens to a call and decides, every 160 ms, what a voice agent should do: keep talking,
|
| 20 |
+
**PAUSE** or **STOP** while it speaks; **RESPOND** or keep waiting after the caller stops.
|
| 21 |
+
v5 is Cue v4 retrained on real human conversation as well as synthetic calls, and it can hear
|
| 22 |
+
the agent's own audio.
|
| 23 |
+
|
| 24 |
+
**What changed from v4**
|
| 25 |
+
|
| 26 |
+
- **Real conversation.** Besides the synthetic Indian English calls, v5 was trained on the AMI and
|
| 27 |
+
ICSI meeting corpora (CC BY 4.0): real backchannels, overlaps, interruptions and hesitations.
|
| 28 |
+
On held-out real meetings it catches about twice as many interruptions as v4.
|
| 29 |
+
- **The agent's own audio as a second input.** A live agent knows what it is playing; v5 hears it
|
| 30 |
+
through a second encoder pass, which helps it tell the agent's own voice (echo) from the caller.
|
| 31 |
+
It is optional: without it the input is zero, a condition v5 was also trained on.
|
| 32 |
+
- **Phone conditions.** Meetings and calls were trained clean and through echo, reverb, recorded
|
| 33 |
+
noise (MUSAN) and an 8 kHz phone codec.
|
| 34 |
+
- **No shortcut through the agent's reply.** In recordings the other side starts talking right after
|
| 35 |
+
a turn ends; a live agent only does after Cue decides. The agent audio is hidden in that window
|
| 36 |
+
and meetings are trained without the other side's audio, so v5 does not learn that shortcut.
|
| 37 |
+
|
| 38 |
+
**Status: early release.** Real meetings are not phone calls, and v5 has not been tested on
|
| 39 |
+
production call traffic.
|
| 40 |
+
|
| 41 |
+
## Use
|
| 42 |
+
|
| 43 |
+
```python
|
| 44 |
+
import cue_turn # pip install "cue-turn[full]"
|
| 45 |
+
cue = cue_turn.load("v5") # or a folder with this repository's files
|
| 46 |
+
stream = cue.stream(sample_rate=8000, agent_sample_rate=24000)
|
| 47 |
+
for caller_chunk, agent_chunk in call: # the agent chunk: what it played over the same span
|
| 48 |
+
for d in stream.feed(caller_chunk, assistant_speaking=bot_is_playing(), agent_audio=agent_chunk):
|
| 49 |
+
handle(d) # {"t_ms": ..., "decision": "STOP" | "PAUSE" | "RESPOND"}
|
| 50 |
+
```
|
| 51 |
+
|
| 52 |
+
In Pipecat, add `CueAgentAudioTap(session)` just before `transport.output()` so the session sees the
|
| 53 |
+
bot's audio; see the cue-turn README. A GPU is recommended (two encoder passes while the agent
|
| 54 |
+
speaks; one while it is quiet).
|
| 55 |
+
|
| 56 |
+
## Decision settings
|
| 57 |
+
|
| 58 |
+
| Profile | Barge-in (stop_p, hold) | End of turn (p_done, turn_hold) |
|
| 59 |
+
|---|---|---|
|
| 60 |
+
| responsive | 0.7, 4 | 0.5, 6 |
|
| 61 |
+
| **balanced (default)** | **0.8, 6** | **0.9, 12** |
|
| 62 |
+
| cautious | 0.95, 6 | 0.95, 16 |
|
| 63 |
+
|
| 64 |
+
All with cooldown 1500 ms, min_speech 10 frames, fallback 2000 ms. Defaults were chosen on AMI
|
| 65 |
+
validation meetings and the synthetic test sets together: real speech wants lower thresholds for
|
| 66 |
+
interruptions and longer holds for end of turn than synthetic speech does.
|
| 67 |
+
|
| 68 |
+
| Setting | Synthetic barge-in, clean: hard / takeover / stops on backchannel | AMI validation: interruptions caught / false alarms |
|
| 69 |
+
|---|---|---|
|
| 70 |
+
| 0.7, 4 | 85.5% / 96.9% / 11.4% | 63% / 7.8% |
|
| 71 |
+
| **0.8, 6** | **90.3% / 93.8% / 8.8%** | **39% / 4.1%** |
|
| 72 |
+
| 0.95, 6 | 91.9% / 87.5% / 3.5% | 2% / 0% |
|
| 73 |
+
|
| 74 |
+
| Setting | Synthetic end of turn, clean: mid-thought / answered / delay | AMI validation: turn ends caught / answers into pauses |
|
| 75 |
+
|---|---|---|
|
| 76 |
+
| 0.5, 6 | 4.5% / 95.6% / 137 ms | 76% / 37% |
|
| 77 |
+
| **0.9, 12** | **3.7% / 96.7% / 256 ms** | **63% / 25%** |
|
| 78 |
+
| 0.95, 16 | 3.0% / 96.6% / 336 ms | 51% / 14% |
|
| 79 |
+
|
| 80 |
+
## Results
|
| 81 |
+
|
| 82 |
+
### Real meetings (held-out AMI and ICSI test meetings; best setting with at most 10% false alarms)
|
| 83 |
+
|
| 84 |
+
| | v4 | **v5** |
|
| 85 |
+
|---|---|---|
|
| 86 |
+
| AMI interruptions caught | 24% | **61%** |
|
| 87 |
+
| ICSI interruptions caught | 37% | **63%** |
|
| 88 |
+
| AMI end of turn | none under 10% false alarms | **27%** (1.2 s) |
|
| 89 |
+
| ICSI end of turn | none under 10% false alarms | **59%** (1.06 s) |
|
| 90 |
+
|
| 91 |
+
### Synthetic test calls (each model's best setting under the v4 card's matched rules)
|
| 92 |
+
|
| 93 |
+
| | Hard | Takeovers | Soft | Stops on backchannel | Stops on noise | Reaction p50 |
|
| 94 |
+
|---|---|---|---|---|---|---|
|
| 95 |
+
| v4, clean | 85.5% | 90.6% | 93.8% | 3.5% | 5.6% | 243 ms |
|
| 96 |
+
| v5, clean | 90.3% | 93.8% | 92.5% | 7.0% | 7.4% | 241 ms |
|
| 97 |
+
| v4, realistic | 75.8% | 75.0% | 91.2% | 3.5% | 8.0% | 311 ms |
|
| 98 |
+
| v5, realistic | 85.5% | 81.2% | 93.8% | 4.4% | 11.7% | 281 ms |
|
| 99 |
+
|
| 100 |
+
| End of turn | Answers mid-thought | Turn ends answered | Delay p50 |
|
| 101 |
+
|---|---|---|---|
|
| 102 |
+
| v4, clean / realistic | 5.2% / 7.5% | 95.5% / 94.4% | 177 / 185 ms |
|
| 103 |
+
| v5, clean / realistic | 4.5% / 7.5% | 95.6% / 94.1% | 137 / 154 ms |
|
| 104 |
+
|
| 105 |
+
### TurnBench (dev set, cross-validated settings, official scorer)
|
| 106 |
+
|
| 107 |
+
Both models without any TurnBench training data. Recall / false alarms / median delay.
|
| 108 |
+
|
| 109 |
+
| | End of turn | End of turn, Cue's end-of-turn judgement | Interruption |
|
| 110 |
+
|---|---|---|---|
|
| 111 |
+
| v4 | 0.772 / 7.7% / 1.41 s | 0.608 / 8.7% / 1.16 s | 0.614 / 8.8% / 583 ms |
|
| 112 |
+
| v5, without the other speaker's audio | 0.779 / 8.9% / 1.38 s | 0.605 / 7.0% / 947 ms | **0.804 / 7.9% / 547 ms** |
|
| 113 |
+
| v5, with the other speaker's audio | **0.800 / 7.0% / 1.16 s** | **0.686 / 8.1% / 908 ms** | 0.712 / 9.2% / 653 ms |
|
| 114 |
+
|
| 115 |
+
The best end-of-turn rule on TurnBench is a silence timer on Cue's speech detection (about 1 s of
|
| 116 |
+
quiet): the benchmark ranks recall within a false-alarm budget and does not count delay. Published
|
| 117 |
+
systems on the same dev set include VAP (0.841 / 0.957) and Kyutai's semantic VAD (0.803 / 0.934).
|
| 118 |
+
|
| 119 |
+
## Training
|
| 120 |
+
|
| 121 |
+
| | |
|
| 122 |
+
|---|---|
|
| 123 |
+
| Start | Cue v4 (the agent-audio weights start at zero, so step 0 is v4) |
|
| 124 |
+
| Data | 2,600 synthetic call tracks (1,300 calls, clean + realistic; 32 with Dia-1.6B caller voices), AMI 20 meetings (80 speaker tracks), ICSI 10 meetings (30 speaker tracks); sampled 50 / 30 / 20% |
|
| 125 |
+
| Labels | synthetic: exact event timings from the generator; meetings: from the corpus dialogue acts (backchannels, floor-taking, interrupted utterances), word timings and vocal sounds |
|
| 126 |
+
| Augmentation | echo, room reverb, MUSAN noise, 8 kHz mu-law codec, level, on half the tracks |
|
| 127 |
+
| Agent input | the agent's audio, kept only while the agent is playing and hidden in the 1.5 s decision window; zeroed for 15% of synthetic segments and for all meetings |
|
| 128 |
+
| Optimiser | AdamW, lr 1e-4, one-cycle, batch 16 x 20 s, 8,000 steps, bfloat16 on an RTX 4060 laptop GPU (79 min) |
|
| 129 |
+
|
| 130 |
+
## Limitations
|
| 131 |
+
|
| 132 |
+
- Real meetings are not phone calls; v5 has not been validated on production calls.
|
| 133 |
+
- End of turn on real speech is still slow (about 1 s) and catches about half of turn ends.
|
| 134 |
+
- The default settings trade synthetic false stops for real-speech recall; tune per deployment.
|
| 135 |
+
- Indian-English and Hinglish backchannels ("haan", "achha") are only in the synthetic data.
|
| 136 |
+
|
| 137 |
+
## Licences
|
| 138 |
+
|
| 139 |
+
- `encoder/`: Whisper small's encoder, Apache-2.0 (position table shortened; see NOTICE).
|
| 140 |
+
- `cue.safetensors`, `config.json`: IOTEverythin, Apache-2.0 (see LICENSE). Commercial use is allowed;
|
| 141 |
+
keep the NOTICE file, which carries the attributions the CC BY 4.0 training data requires.
|
| 142 |
+
- Training data: AMI and ICSI (CC BY 4.0), MUSAN (CC BY 4.0), Chatterbox (MIT), Dia-1.6B (Apache-2.0),
|
| 143 |
+
GLOBE (CC0), Svarah (CC BY 4.0). See NOTICE.
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banner.png
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Git LFS Details
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