| """English customer-support examples using the official TypeSafe Python SDK.""" |
|
|
| import argparse |
| import os |
|
|
| from typesafe_sdk import Choice, Noul, RetryPolicy, Score, TypeSafeClient |
|
|
|
|
| def main(): |
| parser = argparse.ArgumentParser(description=__doc__) |
| parser.add_argument("--base-url", default="http://127.0.0.1:30013") |
| parser.add_argument("--model", default="APUS-OpenJev-v1-9B") |
| parser.add_argument("--effort", choices=["low", "high"], default="high") |
| args = parser.parse_args() |
| with TypeSafeClient( |
| base_url=args.base_url, |
| api_key=os.environ["JEV_API_KEY"], |
| model=args.model, |
| retry=RetryPolicy(max_retries=0), |
| ) as client: |
| print(client.models.list().model_dump_json(indent=2)) |
| result = client.system_one( |
| state={ |
| "customer_message": "My order arrived damaged yesterday. I would like a refund.", |
| "policy": "A damaged item reported within 30 days is eligible for a refund.", |
| }, |
| questions={ |
| "support_queue": Choice( |
| instructions="Choose the team that should handle this ticket.", |
| criteria={ |
| "returns": "Damaged items, returns, and refunds", |
| "billing": "Invoice or payment issues", |
| "shipping": "Tracking and delivery updates", |
| }, |
| ), |
| "refund_eligible": Noul( |
| instructions="Does the stated policy make this customer eligible for a refund?" |
| ), |
| "urgency": Score( |
| instructions="Rate the urgency of this support ticket.", |
| criteria=[ |
| "Routine question", |
| "Customer needs timely assistance", |
| "Immediate safety or security risk", |
| ], |
| ), |
| }, |
| extra_body={"effort": args.effort}, |
| ) |
| print(result.model_dump_json(indent=2)) |
| print("Effort:", result.raw_http_response.headers.get("x-openjev-effort")) |
| print( |
| "Configured execution layers:", |
| result.raw_http_response.headers.get("x-openjev-executed-layers"), |
| ) |
|
|
|
|
| if __name__ == "__main__": |
| main() |
|
|
