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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
task_20260115_125430_649_fa1836dc_e02d5824 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | We're experiencing a critical situation with our Email Service (SVC_001). Identify the single critical incident for Email Service between February 20-24, 2024 that is currently in 'In Progress' status (INC0000006). This incident has impact and priority already set to high/critical levels. Check whether this incident ha... | [
"link_knowledge_to_incident",
"send_notification",
"create_knowledge_article",
"get_user",
"list_problems",
"list_incidents",
"update_incident",
"get_user_using_name",
"find_incident_slas",
"find_services"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "manager_token_priya_2024_secure"}, "user_info": {"user_id": "USER_002", "name": "Priya Sharma", "email":... | [{"verifier_type": "database_state", "name": "verify_critical_incident_linked_to_problem", "description": "Verify the critical email outage incident INC_006 is linked to problem PRB_001", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident WHERE incident_id = 'INC_006' AND problem ... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260115_125430_649_fa1836dc_e02d5824 | We're experiencing a critical situation with our Email Service (SVC_001). Identify the single critical incident for Email Service between February 20-24, 2024 that is currently in 'In Progress' status (INC0000006). This incident has impact and priority already set to high/critical levels. Check whether this incident ha... | We're experiencing a critical situation with our Email Service (SVC_001). Identify the single critical incident for Email Service between February 20-24, 2024 that is currently in 'In Progress' status (INC0000006). This incident has impact and priority already set to high/critical levels. Check whether this incident ha... | 11 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260115_125430_649_fa1836dc_e02d5824.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 66,513 | 1,697 | 4,342 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":6,"resolved":true,"score":1,"total_verifiers":6,"verification_results":{"verify_critical_incident_linked_to_problem":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM... | enterprise-ops-gym |
task_20251226_114207_539_30600918_6211eb4b | hr | HR MANAGEMENT ASSISTANT POLICY
Role: HR Administrator
System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
Compliance Level: Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and compli... | As per the meeting that happened in the morning, Casey Green has been shifted to the head office today. As part of the initial activity, and not to overload her, assign only the draft and ready cases of Timothy Boyd and Teresa Gibson to her so that she can start slowly on the work. | [
"send_notification",
"list_hr_cases",
"list_group_members",
"get_user_using_name",
"find_group_by_name",
"add_new_group_member",
"update_hr_case"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzA0MSIsImlzcyI6Iml0c20ifQ.Ef0_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "Verify Case assigned to Casey", "description": "Verify Case assigned to Casey", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FROM hr_case WHERE (hr_case_id = 11 OR hr_case_id = 37 OR hr_case_id = 55) AND assigned_to = 52;", "expected_value":... | eog-gpt-5.5-2026-04-23-oh-task_20251226_114207_539_30600918_6211eb4b | As per the meeting that happened in the morning, Casey Green has been shifted to the head office today. As part of the initial activity, and not to overload her, assign only the draft and ready cases of Timothy Boyd and Teresa Gibson to her so that she can start slowly on the work. | As per the meeting that happened in the morning, Casey Green has been shifted to the head office today. As part of the initial activity, and not to overload her, assign only the draft and ready cases of Timothy Boyd and Teresa Gibson to her so that she can start slowly on the work. | 16 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251226_114207_539_30600918_6211eb4b.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 58,531 | 1,926 | 2,875 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":9,"resolved":true,"score":1,"total_verifiers":9,"verification_results":{"Verify Case assigned to Casey":{"actual":3,"comparison_type":"equals","details":"Comparison equals: 3 vs 3","expected":3,"passed":true,"query":"SELECT COUNT(*) FROM hr_case WHERE ... | enterprise-ops-gym |
task_20260105_233603_790_e7cfb93b_cc802e4b | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | I’m organizing my inbox so I can keep better track of discussions related to my performance reviews.
Messages from manager@company.com
often get mixed with other conversations, and I want them grouped more cleanly.
Please create a label called “Manager Communication” — only if it doesn’t already exist — and treat it... | [
"create_label",
"list_labels",
"list_filters",
"modify_thread",
"delete_filter",
"create_filter",
"list_threads"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "Label \u201cManager Communication\u201d Exists", "description": "Checks whether the new user-created label was created.", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM labels\nWHERE user_id = 'user_001'\n AND name = 'Manager Comm... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260105_233603_790_e7cfb93b_cc802e4b | I’m organizing my inbox so I can keep better track of discussions related to my performance reviews.
Messages from manager@company.com
often get mixed with other conversations, and I want them grouped more cleanly.
Please create a label called “Manager Communication” — only if it doesn’t already exist — and treat it... | I’m organizing my inbox so I can keep better track of discussions related to my performance reviews.
Messages from manager@company.com
often get mixed with other conversations, and I want them grouped more cleanly.
Please create a label called “Manager Communication” — only if it doesn’t already exist — and treat it... | 12 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_233603_790_e7cfb93b_cc802e4b.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 49,638 | 1,340 | 3,097 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":7,"resolved":true,"score":1,"total_verifiers":7,"verification_results":{"Added “Manager Communication” Label":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt\nFR... | enterprise-ops-gym |
task_20251220_074606_220_0be70e35_6bb33392 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | An email was received from Carlos reporting an issue with his assigned workstation. He stated that the system has started shutting down unexpectedly several times a day, especially during extended development sessions. The device also becomes unusually warm, and performance degrades significantly before each shutdown. ... | [
"get_user",
"find_configuration_items",
"create_incident",
"send_notification",
"list_users",
"link_new_incident_sla",
"find_sla_definitions"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "user_info": {"user_id": "USER_001", "name": "Marcus Thompson", "email... | [{"verifier_type": "database_state", "name": "Verify Incident CI", "description": "Verify that the incident has been linked to the CI.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident WHERE incident_id = 'INC_024' AND configuration_item = 'CI_001' AND caller_id = 'USER_003' AN... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251220_074606_220_0be70e35_6bb33392 | An email was received from Carlos reporting an issue with his assigned workstation. He stated that the system has started shutting down unexpectedly several times a day, especially during extended development sessions. The device also becomes unusually warm, and performance degrades significantly before each shutdown. ... | An email was received from Carlos reporting an issue with his assigned workstation. He stated that the system has started shutting down unexpectedly several times a day, especially during extended development sessions. The device also becomes unusually warm, and performance degrades significantly before each shutdown. ... | 10 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251220_074606_220_0be70e35_6bb33392.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 78,314 | 2,218 | 4,057 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Incident CI":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM incident WHERE incide... | enterprise-ops-gym |
task_20260111_151647_667_a8eea1c0_c7c264ba | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | Onboarding case HRC0000720 is currently in planning but I need it set to moderate priority and handled by Anne Medina. She needs the Visa Compliance Skill for this. I also want to make sure she's a member of the HR Service Desk Group. To prevent having to do this manually next time, create a Moderate Onboarding Visa Ro... | [
"add_new_group_member",
"list_skills",
"list_user_groups",
"list_group_members",
"add_new_skill_to_user",
"add_new_assignment_rule",
"update_notification",
"add_new_skill",
"update_hr_case",
"list_hr_cases",
"get_user_using_name",
"find_notifications_sent_for_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "visa_compliance_skill_creation", "description": "Verifies that the Visa Compliance skill was created with active status in the correct organization.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FROM skill WHERE skill_id = 20 AND name = 'Vi... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260111_151647_667_a8eea1c0_c7c264ba | Onboarding case HRC0000720 is currently in planning but I need it set to moderate priority and handled by Anne Medina. She needs the Visa Compliance Skill for this. I also want to make sure she's a member of the HR Service Desk Group. To prevent having to do this manually next time, create a Moderate Onboarding Visa Ro... | Onboarding case HRC0000720 is currently in planning but I need it set to moderate priority and handled by Anne Medina. She needs the Visa Compliance Skill for this. I also want to make sure she's a member of the HR Service Desk Group. To prevent having to do this manually next time, create a Moderate Onboarding Visa Ro... | 15 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260111_151647_667_a8eea1c0_c7c264ba.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 48,761 | 1,687 | 3,092 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":7,"verification_results":{"anne_medina_skill_assignment":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM user_skill WHE... | enterprise-ops-gym |
task_20260112_183416_157_a8eea1c0_0d6acfd0 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | Joanne Simpson reported that the VPN Error 412 Fix guide is insufficient because it overlooks the London Gateway configuration. Had the article been comprehensive, her network connection would have been restored; however, the restart procedure she followed resulted in no change. Generate a VPN Supplement: London Gatewa... | [
"link_knowledge_to_incident",
"retrieve_knowledge_articles",
"create_knowledge_article",
"get_user",
"get_user_using_name",
"create_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "knowledge_article_creation_verifier", "description": "Verifies that the supplemental knowledge article \u201cVPN Supplement: London Gateway\u201d was created with draft state, internal visibility, and correct ownership.", "gym_name": "gym-itsm-mcp", "validation_config": {"q... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260112_183416_157_a8eea1c0_0d6acfd0 | Joanne Simpson reported that the VPN Error 412 Fix guide is insufficient because it overlooks the London Gateway configuration. Had the article been comprehensive, her network connection would have been restored; however, the restart procedure she followed resulted in no change. Generate a VPN Supplement: London Gatewa... | Joanne Simpson reported that the VPN Error 412 Fix guide is insufficient because it overlooks the London Gateway configuration. Had the article been comprehensive, her network connection would have been restored; however, the restart procedure she followed resulted in no change. Generate a VPN Supplement: London Gatewa... | 6 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260112_183416_157_a8eea1c0_0d6acfd0.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 30,713 | 1,573 | 3,155 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"combined_state_changes_verifier":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT CASE WHEN kb_count = 1... | enterprise-ops-gym |
task_20251204_153830_645_1628b966_3df25b52 | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | Okay, I need you to do this exactly as I say because I'm freaking out. Start a new draft to 'all-staff@company.com' with the subject 'Salaries' and the body 'See attached list.'
...Wait, NO. STOP. That is a terrible idea. Delete that draft immediately! I cannot risk sending that.
Instead, we need to lock this down. C... | [
"create_draft",
"create_filter",
"email_create_delegate",
"create_label",
"delete_draft"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "Verify Confidential Setup", "description": "Verify Confidential Label Created Successfully", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(F.id)\nFROM filters AS F\nJOIN labels AS L ON F.user_id = L.user_id\nWHERE F.user_id = 'user_001'\n AND L.... | eog-gemini-gemini-3.5-flash-oh-task_20251204_153830_645_1628b966_3df25b52 | Okay, I need you to do this exactly as I say because I'm freaking out. Start a new draft to 'all-staff@company.com' with the subject 'Salaries' and the body 'See attached list.'
...Wait, NO. STOP. That is a terrible idea. Delete that draft immediately! I cannot risk sending that.
Instead, we need to lock this down. C... | Okay, I need you to do this exactly as I say because I'm freaking out. Start a new draft to 'all-staff@company.com' with the subject 'Salaries' and the body 'See attached list.'
...Wait, NO. STOP. That is a terrible idea. Delete that draft immediately! I cannot risk sending that.
Instead, we need to lock this down. C... | 9 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_153830_645_1628b966_3df25b52.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 109,280 | 13,911 | 14,932 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Verify Confidential Setup":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(F.id)\nFROM filters AS ... | enterprise-ops-gym |
task_20251204_115902_743_13762b97_19892db1 | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | We need to prepare the Technical Spec PDF for client distribution and sanitize it thoroughly. Find the Technical Spec document in the engineering drive and do the following: first, unpublish any published revisions so it is no longer accessible via public links. Then go through all the comments on the document and dele... | [
"create_permission",
"list_comments",
"copy_files",
"list_revisions",
"list_files",
"update_revisions",
"create_comments"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"X-Auth-Token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9... | [{"verifier_type": "database_state", "name": "Marketing Presentation No Longer Published", "description": "Verifies that Marketing Presentation No Longer Published", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) as published_count\nFROM revisions\nWHERE file_id = '01JBQM3K8TGHZX9RN... | eog-gpt-5.5-2026-04-23-oh-task_20251204_115902_743_13762b97_19892db1 | We need to prepare the Technical Spec PDF for client distribution and sanitize it thoroughly. Find the Technical Spec document in the engineering drive and do the following: first, unpublish any published revisions so it is no longer accessible via public links. Then go through all the comments on the document and dele... | We need to prepare the Technical Spec PDF for client distribution and sanitize it thoroughly. Find the Technical Spec document in the engineering drive and do the following: first, unpublish any published revisions so it is no longer accessible via public links. Then go through all the comments on the document and dele... | 8 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_115902_743_13762b97_19892db1.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 57,368 | 1,948 | 2,648 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Client Version Copy Created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) as client_copy_c... | enterprise-ops-gym |
task_20260105_161440_926_701c5774_7dd66a6f | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | I don't want to read any of the messages coming from manager@company.com. Could you please create a label "Black List" colored black, if it does not exist. Apply this label to all messages from manager@company.com. And make a rule, so that any future message from manager@company.com without attachments, chat excluded, ... | [
"create_filter",
"batch_modify_messages",
"create_label",
"list_messages",
"list_labels"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "Check that old message have a new label Black List", "description": "Check that old message have a new label Black List", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from labels l join message_labels ml on l.id = ml.label_id where ml.message... | eog-gemini-gemini-3.5-flash-oh-task_20260105_161440_926_701c5774_7dd66a6f | I don't want to read any of the messages coming from manager@company.com. Could you please create a label "Black List" colored black, if it does not exist. Apply this label to all messages from manager@company.com. And make a rule, so that any future message from manager@company.com without attachments, chat excluded, ... | I don't want to read any of the messages coming from manager@company.com. Could you please create a label "Black List" colored black, if it does not exist. Apply this label to all messages from manager@company.com. And make a rule, so that any future message from manager@company.com without attachments, chat excluded, ... | 6 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_161440_926_701c5774_7dd66a6f.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 26,520 | 4,072 | 4,601 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Check taht a new filter is created with correct rules":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT C... | enterprise-ops-gym |
task_20260107_132943_755_911d75d7_4c944103 | email | # **Email Management Assistant Policy**
**Role:** Email Management Assistant
**Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings).
You must act solely based on **confirmed user context** and **existing data integrity rules**. A... | First, find the email sent by my manager regarding the Quarterly Review Meeting.
Then, list all of my draft emails and identify the draft reply that is associated with that meeting email.
Before sending anything, verify the draft by confirming that:
the draft’s subject clearly references the Quarterly Review Meeting... | [
"send_draft",
"list_drafts",
"email_delete_delegate",
"list_messages",
"get_draft",
"email_list_delegates"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6"}, "user_info": ""}] | [{"verifier_type": "database_state", "name": "QuarterlyReviewDraftSent", "description": "Ensures no draft reply referencing the Quarterly Review Meeting and addressed to the manager remains after sending.", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*)\nFROM drafts\nWHERE id = 'draft_001'... | eog-gemini-gemini-3.5-flash-oh-task_20260107_132943_755_911d75d7_4c944103 | First, find the email sent by my manager regarding the Quarterly Review Meeting.
Then, list all of my draft emails and identify the draft reply that is associated with that meeting email.
Before sending anything, verify the draft by confirming that:
the draft’s subject clearly references the Quarterly Review Meeting... | First, find the email sent by my manager regarding the Quarterly Review Meeting.
Then, list all of my draft emails and identify the draft reply that is associated with that meeting email.
Before sending anything, verify the draft by confirming that:
the draft’s subject clearly references the Quarterly Review Meeting... | 8 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260107_132943_755_911d75d7_4c944103.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 59,751 | 2,415 | 2,802 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"AssistantDelegateRemoved":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) FROM delegates WHERE ... | enterprise-ops-gym |
task_20251206_114027_879_5c0cd3a2_904991cc | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | I have been given responsibility for this case so I’ve now debugged escalated case CS-0000009 using Juniper EX4300 guidelines but issue is not resolved yet. Please link the appropriate guidelines article. | [
"find_case_knowledge_linkages",
"link_case_knowledge",
"find_product_by_id",
"retrieve_knowledge",
"update_case",
"list_users",
"search_cases"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "anthony.peterson@servicenow.com"}, "user_info": {"user_id": 724, "name": "Anthony Peterson", "email": "anthon... | [{"verifier_type": "database_state", "name": "Verify Updated Escalated Case for Juniper EX4300 Issue", "description": "This verifier confirms that the escalated case CS-0000009 has been correctly updated to reflect that work is now in progress.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT... | eog-gemini-gemini-3.5-flash-oh-task_20251206_114027_879_5c0cd3a2_904991cc | I have been given responsibility for this case so I’ve now debugged escalated case CS-0000009 using Juniper EX4300 guidelines but issue is not resolved yet. Please link the appropriate guidelines article. | I have been given responsibility for this case so I’ve now debugged escalated case CS-0000009 using Juniper EX4300 guidelines but issue is not resolved yet. Please link the appropriate guidelines article. | 4 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251206_114027_879_5c0cd3a2_904991cc.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 27,577 | 2,415 | 2,890 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Knowledge Article Linked to Case":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt\nFROM c... | enterprise-ops-gym |
task_20260114_180601_485_99ba2325_2dc8b3ce | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and be... | The group whose type is IT Support and that is classified as a level 1 support team has adopted a new rule that must be applied today: the oldest incident that is still unresolved and currently assigned to this group must be escalated by setting its impact, urgency, and priority to their highest available levels and by... | [
"list_user_groups",
"send_notification",
"get_incidents_assigned_to",
"get_user",
"update_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "user_info": {"user_id": "USER_001", "name": "Marcus Thompson", "email... | [{"verifier_type": "database_state", "name": "validate_incident_escalation_fields", "description": "Check incident has highest impact, urgency, priority", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident WHERE incident_id = 'INC_004' AND impact = 'high' AND urgency = 'high' AND ... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260114_180601_485_99ba2325_2dc8b3ce | The group whose type is IT Support and that is classified as a level 1 support team has adopted a new rule that must be applied today: the oldest incident that is still unresolved and currently assigned to this group must be escalated by setting its impact, urgency, and priority to their highest available levels and by... | The group whose type is IT Support and that is classified as a level 1 support team has adopted a new rule that must be applied today: the oldest incident that is still unresolved and currently assigned to this group must be escalated by setting its impact, urgency, and priority to their highest available levels and by... | 8 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_180601_485_99ba2325_2dc8b3ce.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 40,204 | 876 | 1,941 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"validate_assignee_notification_urgent":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM no... | enterprise-ops-gym |
task_20260115_043251_808_ad5a67e3_2a60bc82 | hr | HR MANAGEMENT ASSISTANT POLICY
Role: HR Management Assistant
System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
Compliance Level: Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and... | I am architecting a new Lifecycle Case Execution flow for the ServiceNow organization. Please verify if the Executive Transitions topic category is correctly provisioned within the Talent Management COE; create it if missing. Within that category, ensure there is a Strategic Leadership Onboarding topic detail. Instanti... | [
"register_hr_criteria",
"create_new_service_template",
"add_new_topic_category",
"get_hr_service_by_name",
"get_topic_details",
"create_new_hr_service",
"add_new_topic_detail",
"get_topic_categories",
"create_new_hr_case",
"get_service_template_by_name",
"list_hr_criteria",
"get_user_using_nam... | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "Topic Category exists: \"Executive Transitions\" in \"Talent Management\" COE", "description": "Topic Category exists: \"Executive Transitions\" in \"Talent Management\" COE", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM topic_c... | eog-gemini-gemini-3.5-flash-oh-task_20260115_043251_808_ad5a67e3_2a60bc82 | I am architecting a new Lifecycle Case Execution flow for the ServiceNow organization. Please verify if the Executive Transitions topic category is correctly provisioned within the Talent Management COE; create it if missing. Within that category, ensure there is a Strategic Leadership Onboarding topic detail. Instanti... | I am architecting a new Lifecycle Case Execution flow for the ServiceNow organization. Please verify if the Executive Transitions topic category is correctly provisioned within the Talent Management COE; create it if missing. Within that category, ensure there is a Strategic Leadership Onboarding topic detail. Instanti... | 15 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260115_043251_808_ad5a67e3_2a60bc82.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 174,132 | 5,357 | 6,897 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":6,"resolved":true,"score":1,"total_verifiers":6,"verification_results":{"HR Service exists and is wired correctly":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt\n... | enterprise-ops-gym |
task_20251206_130444_802_6cd2e092_8979087f | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ... | [
"search_cases",
"set_case_assignment_group",
"find_account",
"list_user_groups",
"find_sla_definitions",
"find_user",
"find_contact_by_portal_user",
"find_product_by_id",
"retrieve_installed_products",
"find_case_slas",
"update_case",
"find_locations",
"link_new_case_sla"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "tonya.stevens@stark-industries.com"}, "user_info": {"user_id": 287, "name": "Tonya Stevens", "email": "tonya.... | [{"verifier_type": "database_state", "name": "Is Case Assigned To Tier2", "description": "Verifies the case is assigned to \"CSM Tier 2 Support\".", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS result FROM customer_case WHERE number='CS-0000184' AND assignment_group_id=(SELECT group_i... | eog-gemini-gemini-3.5-flash-oh-task_20251206_130444_802_6cd2e092_8979087f | For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ... | For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ... | 13 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251206_130444_802_6cd2e092_8979087f.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 424,811 | 6,401 | 7,526 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Is Case Assigned To Tier2":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS result FROM custome... | enterprise-ops-gym |
task_20260101_074825_586_a8eea1c0_e596bab2 | csm | # **CSM Assistant Policy**
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases and in other related processes e... | We have an open ticket regarding the Palo Alto PA-3220 V8 that's dragging on. Subscription service is poor and as the Ops Lead for Stark Industries, I’m expected to handle it. Escalating this to critical. Swap the hardware: the unit ending in 8853 at our London HQ is bricked. Mark it for repair. Register a replacement ... | [
"send_notification",
"find_sla_definitions",
"find_user_group",
"retrieve_installed_products",
"update_case",
"find_contracts",
"link_new_case_sla",
"find_contacts",
"register_new_installed_product",
"find_entitlements",
"update_installed_product_details",
"search_cases",
"find_account"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "joanne.simpson@servicenow.com"}, "user_info": {"user_id": 4, "name": "Joanne Simpson", "email": "joanne.simps... | [{"verifier_type": "database_state", "name": "installed_product_status_update_to_repair", "description": "Verifies that the installed product with ID 42 was updated to repair status for the hardware swap.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM installed_product WHERE install... | eog-gpt-5.5-2026-04-23-oh-task_20260101_074825_586_a8eea1c0_e596bab2 | We have an open ticket regarding the Palo Alto PA-3220 V8 that's dragging on. Subscription service is poor and as the Ops Lead for Stark Industries, I’m expected to handle it. Escalating this to critical. Swap the hardware: the unit ending in 8853 at our London HQ is bricked. Mark it for repair. Register a replacement ... | We have an open ticket regarding the Palo Alto PA-3220 V8 that's dragging on. Subscription service is poor and as the Ops Lead for Stark Industries, I’m expected to handle it. Escalating this to critical. Swap the hardware: the unit ending in 8853 at our London HQ is bricked. Mark it for repair. Register a replacement ... | 17 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260101_074825_586_a8eea1c0_e596bab2.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 206,594 | 2,913 | 4,024 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"case_assignment_group_update":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM customer_case... | enterprise-ops-gym |
task_20251208_102635_187_c4ad7a70_43753a9a | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Ramos-Case recently notified us through one of their system alerts that they want to move their primary point of contact over to Natalie Sanders. They also mentioned a new problem with their Pure Storage FlashArray//X Variant 47, reporting unusually high hardware temperatures. Please take care of the contact update and... | [
"retrieve_installed_products",
"find_product",
"find_contacts",
"update_contact",
"create_new_case",
"find_user",
"find_account"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "thomas.green@servicenow.com"}, "user_info": ""}] | [{"verifier_type": "database_state", "name": "Primary Contact Updated", "description": "Confirms that portal_user_id = 539 (Natalie Sanders) is now the primary contact for account 26 (Ramos-Case).", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM contact WHERE account_id = 26 AND porta... | eog-gemini-gemini-3.5-flash-oh-task_20251208_102635_187_c4ad7a70_43753a9a | Ramos-Case recently notified us through one of their system alerts that they want to move their primary point of contact over to Natalie Sanders. They also mentioned a new problem with their Pure Storage FlashArray//X Variant 47, reporting unusually high hardware temperatures. Please take care of the contact update and... | Ramos-Case recently notified us through one of their system alerts that they want to move their primary point of contact over to Natalie Sanders. They also mentioned a new problem with their Pure Storage FlashArray//X Variant 47, reporting unusually high hardware temperatures. Please take care of the contact update and... | 9 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251208_102635_187_c4ad7a70_43753a9a.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 59,308 | 3,684 | 4,362 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"New Case Created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM customer_case WHERE accoun... | enterprise-ops-gym |
task_20251219_081545_939_99ba2325_887f5580 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | We are wrapping up a device refresh for the ACME headquarters team. Please mark serial number "SPR-AGT-01" as retired in the CMDB since it is no longer planned for reuse. Once it is done, please link both configuration items to the ongoing "MacBook Kernel Panic" incident as affected CIs - "SPR-AGT-01" and the currently... | [
"update_configuration_item",
"find_configuration_items",
"get_user",
"list_incidents",
"link_affected_ci_to_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "Verify Asset 1 retired", "description": "Verify Asset 1 retired", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM configuration_item WHERE configuration_item_id = 'CI_041' AND status = 'retired';", "expected_value": 1, "comparison_type": "eq... | eog-gpt-5.5-2026-04-23-oh-task_20251219_081545_939_99ba2325_887f5580 | We are wrapping up a device refresh for the ACME headquarters team. Please mark serial number "SPR-AGT-01" as retired in the CMDB since it is no longer planned for reuse. Once it is done, please link both configuration items to the ongoing "MacBook Kernel Panic" incident as affected CIs - "SPR-AGT-01" and the currently... | We are wrapping up a device refresh for the ACME headquarters team. Please mark serial number "SPR-AGT-01" as retired in the CMDB since it is no longer planned for reuse. Once it is done, please link both configuration items to the ongoing "MacBook Kernel Panic" incident as affected CIs - "SPR-AGT-01" and the currently... | 1 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251219_081545_939_99ba2325_887f5580.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 10,463 | 1,681 | 1,911 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Avoid Linking Asset 1 to incident":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) FROM inciden... | enterprise-ops-gym |
task_20251224_112727_844_701c5774_58c1bbfb | hybrid | # **Email Management Assistant Policy**
**Role:** Email Management Assistant
**Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings).
You must act solely based on **confirmed user context** and **existing data integrity rules**. ... | I registered to the hr system with a working email jessicabrown@servicenow.com. But I am unable to update my skills. I would like to add the following skills to my list: HR Benefits, HR Data Privacy, HR Policy. Please check do I already have them. If not, check that these skills are available and active. If they are, l... | [
"list_user_skills",
"list_skills",
"send_message",
"list_users",
"get_user_using_email"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr... | [{"verifier_type": "database_state", "name": "Check that the message is sent as requested", "description": "Check that the message is sent as requested", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from messages m join message_parts mp on mp.message_id = m.id join message_headers mh on ... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251224_112727_844_701c5774_58c1bbfb | I registered to the hr system with a working email jessicabrown@servicenow.com. But I am unable to update my skills. I would like to add the following skills to my list: HR Benefits, HR Data Privacy, HR Policy. Please check do I already have them. If not, check that these skills are available and active. If they are, l... | I registered to the hr system with a working email jessicabrown@servicenow.com. But I am unable to update my skills. I would like to add the following skills to my list: HR Benefits, HR Data Privacy, HR Policy. Please check do I already have them. If not, check that these skills are available and active. If they are, l... | 15 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251224_112727_844_701c5774_58c1bbfb.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 139,559 | 1,077 | 3,037 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Check that the message is sent as requested":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 3","expected":3,"passed":false,"query":"select count(*)... | enterprise-ops-gym |
task_20260105_212540_480_79b3b025_84db5210 | calendar | You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests.
**Your Thought Process:**
1. **Analyze the Request:** Carefully analyze the user's latest message to understand t... | We need to execute a critical Q4 operational handoff protocol and adjust team permissions. Today is the first Monday of 2026.
Schedule a recurring 'Quarterly Handoff' meeting on 'Team Coordination' calendar. The meeting should be 90 minutes long and start tomorrow at 1:00 PM (New York time). If the 'Sprint Planning & A... | [
"patch_event",
"list_events",
"create_event",
"get_colors",
"get_calendar_list"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767609452599_m3ir0indw.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info... | [{"verifier_type": "database_state", "name": "Verify Event Color Update (Count 1)", "description": "Verify Event Color Update (Count 1)", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*)\nFROM events\nWHERE summary = 'Sprint Planning & Architecture Review' AND calendar_id = 'alice-projects' A... | eog-gemini-gemini-3.5-flash-oh-task_20260105_212540_480_79b3b025_84db5210 | We need to execute a critical Q4 operational handoff protocol and adjust team permissions. Today is the first Monday of 2026.
Schedule a recurring 'Quarterly Handoff' meeting on 'Team Coordination' calendar. The meeting should be 90 minutes long and start tomorrow at 1:00 PM (New York time). If the 'Sprint Planning & A... | We need to execute a critical Q4 operational handoff protocol and adjust team permissions. Today is the first Monday of 2026.
Schedule a recurring 'Quarterly Handoff' meeting on 'Team Coordination' calendar. The meeting should be 90 minutes long and start tomorrow at 1:00 PM (New York time). If the 'Sprint Planning & A... | 6 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_212540_480_79b3b025_84db5210.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 92,445 | 9,910 | 10,719 | {"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Verify Event Color Update (Count 1)":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*)\nFROM ... | enterprise-ops-gym |
task_20260109_145235_208_64a4ebb9_9befb3ae | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | Carmen needs to get some solid monitoring in place for that 'Monthly Financials.xls.xlsx' file before the quarterly audit rolls around.
First, make sure the file exists (create it if you can't find it).
Then, check who’s got access right now—just pull a full list of permissions. Also, take a quick look at the file’s... | [
"list_changes",
"list_permission",
"get_files",
"get_changes_start_page_token",
"list_revisions",
"update_files",
"watch_files",
"create_comments",
"create_file"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1764755314410_f227g8ov4.sql", "context": {"x_auth_token": "ya29.ZH_vhrq26vaob5lBJuSNVEh4K5Gl_KZutOkssEBqgJjrpL28omzvdfuhm4HTryVB2WJwvOn2PpopjPcWq73EK14LjHNpfiB... | [{"verifier_type": "database_state", "name": "File Description Updated", "description": "File Description Updated", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "WITH target_file AS (\n SELECT id, description FROM files\n WHERE name = 'Monthly Financials.xls.xlsx' AND trashed = 0\n ORDER BY cre... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260109_145235_208_64a4ebb9_9befb3ae | Carmen needs to get some solid monitoring in place for that 'Monthly Financials.xls.xlsx' file before the quarterly audit rolls around.
First, make sure the file exists (create it if you can't find it).
Then, check who’s got access right now—just pull a full list of permissions. Also, take a quick look at the file’s... | Carmen needs to get some solid monitoring in place for that 'Monthly Financials.xls.xlsx' file before the quarterly audit rolls around.
First, make sure the file exists (create it if you can't find it).
Then, check who’s got access right now—just pull a full list of permissions. Also, take a quick look at the file’s... | 12 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_145235_208_64a4ebb9_9befb3ae.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 59,588 | 1,421 | 3,671 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Comprehensive Audit Comment Created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"WITH target_file AS (\n S... | enterprise-ops-gym |
task_20251218_183102_136_391f1eff_ac9a6986 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | This incident INC-000021 has been in the Field Support team queue for some time now awaiting action from the caller. The tablet required for screen replacement has not yet been brought to Field support, and further work cannot proceed without the device. Kindly check with the caller through written communication for th... | [
"find_incident_by_number",
"get_user",
"send_notification",
"update_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "Send notification", "description": "validate notification sent", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM notification WHERE notification_id = \"NOTIF_031\" AND incident_id = \"INC_021\" AND email = \"brandon.davis@vehementcap.com\" A... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251218_183102_136_391f1eff_ac9a6986 | This incident INC-000021 has been in the Field Support team queue for some time now awaiting action from the caller. The tablet required for screen replacement has not yet been brought to Field support, and further work cannot proceed without the device. Kindly check with the caller through written communication for th... | This incident INC-000021 has been in the Field Support team queue for some time now awaiting action from the caller. The tablet required for screen replacement has not yet been brought to Field support, and further work cannot proceed without the device. Kindly check with the caller through written communication for th... | 5 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_183102_136_391f1eff_ac9a6986.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 24,328 | 925 | 1,492 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Send notification":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM notification WHERE noti... | enterprise-ops-gym |
task_20251218_171924_336_ad5a67e3_af252cf6 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | At 09:10 AM, Christina calls the L1 Service Desk team via phone because she cannot access the Attendance Portal software. When she tries to open the portal, she repeatedly gets a “Service Unavailable” message and is unable to submit her daily time entry. This is a time-sensitive med level impact and high urgency issue ... | [
"create_incident",
"find_group_by_name",
"list_users",
"update_incident",
"get_user_using_name",
"add_new_service",
"get_user",
"list_group_members"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "Verify Attendance Portal Incident Created and Assigned Correctly", "description": "Verify Attendance Portal Incident Created and Assigned Correctly", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*)\nFROM incident i\nJOIN user_group_member gm\n O... | eog-gpt-5.5-2026-04-23-oh-task_20251218_171924_336_ad5a67e3_af252cf6 | At 09:10 AM, Christina calls the L1 Service Desk team via phone because she cannot access the Attendance Portal software. When she tries to open the portal, she repeatedly gets a “Service Unavailable” message and is unable to submit her daily time entry. This is a time-sensitive med level impact and high urgency issue ... | At 09:10 AM, Christina calls the L1 Service Desk team via phone because she cannot access the Attendance Portal software. When she tries to open the portal, she repeatedly gets a “Service Unavailable” message and is unable to submit her daily time entry. This is a time-sensitive med level impact and high urgency issue ... | 9 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_171924_336_ad5a67e3_af252cf6.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 55,576 | 2,509 | 3,369 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Attendance Portal Incident Created and Assigned Correctly":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query... | enterprise-ops-gym |
task_20260101_074825_586_a8eea1c0_e596bab2 | csm | # **CSM Assistant Policy**
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases and in other related processes e... | We have an open ticket regarding the Palo Alto PA-3220 V8 that's dragging on. Subscription service is poor and as the Ops Lead for Stark Industries, I’m expected to handle it. Escalating this to critical. Swap the hardware: the unit ending in 8853 at our London HQ is bricked. Mark it for repair. Register a replacement ... | [
"send_notification",
"find_sla_definitions",
"find_user_group",
"retrieve_installed_products",
"update_case",
"find_contracts",
"link_new_case_sla",
"find_contacts",
"register_new_installed_product",
"find_entitlements",
"update_installed_product_details",
"search_cases",
"find_account"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "joanne.simpson@servicenow.com"}, "user_info": {"user_id": 4, "name": "Joanne Simpson", "email": "joanne.simps... | [{"verifier_type": "database_state", "name": "installed_product_status_update_to_repair", "description": "Verifies that the installed product with ID 42 was updated to repair status for the hardware swap.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM installed_product WHERE install... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260101_074825_586_a8eea1c0_e596bab2 | We have an open ticket regarding the Palo Alto PA-3220 V8 that's dragging on. Subscription service is poor and as the Ops Lead for Stark Industries, I’m expected to handle it. Escalating this to critical. Swap the hardware: the unit ending in 8853 at our London HQ is bricked. Mark it for repair. Register a replacement ... | We have an open ticket regarding the Palo Alto PA-3220 V8 that's dragging on. Subscription service is poor and as the Ops Lead for Stark Industries, I’m expected to handle it. Escalating this to critical. Swap the hardware: the unit ending in 8853 at our London HQ is bricked. Mark it for repair. Register a replacement ... | 12 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260101_074825_586_a8eea1c0_e596bab2.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 73,584 | 4,663 | 6,042 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"case_assignment_group_update":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM customer_case... | enterprise-ops-gym |
task_20260106_075904_098_a8eea1c0_a6cfe625 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | The support team needs to immediately escalate the existing new case for Stark Industries, involving the Palo Alto Networks PA-3220 Variant 8 (serial ending in 8853) being used. This issue is far too severe for its current designation; upgrade its priority to critical and mark it for vip attention. Assign the ownership... | [
"update_knowledge",
"find_product",
"retrieve_installed_products",
"check_user_membership",
"find_user",
"search_cases",
"find_user_group",
"find_account",
"find_contacts",
"retrieve_knowledge",
"assign_case_to_user",
"find_sla_definitions",
"find_entitlements",
"update_case",
"link_new_... | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "robin.monroe83@servicenow.com"}, "user_info": {"user_id": 31, "name": "Robin Monroe", "email": "robin.monroe8... | [{"verifier_type": "database_state", "name": "update_contact", "description": "Verify Marc Henry's contact record is set as primary.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT is_primary FROM contact WHERE contact_id = 10 AND portal_user_id = 20;", "expected_value": 1, "comparison_type": "equ... | eog-gpt-5.5-2026-04-23-oh-task_20260106_075904_098_a8eea1c0_a6cfe625 | The support team needs to immediately escalate the existing new case for Stark Industries, involving the Palo Alto Networks PA-3220 Variant 8 (serial ending in 8853) being used. This issue is far too severe for its current designation; upgrade its priority to critical and mark it for vip attention. Assign the ownership... | The support team needs to immediately escalate the existing new case for Stark Industries, involving the Palo Alto Networks PA-3220 Variant 8 (serial ending in 8853) being used. This issue is far too severe for its current designation; upgrade its priority to critical and mark it for vip attention. Assign the ownership... | 15 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_075904_098_a8eea1c0_a6cfe625.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 120,472 | 1,240 | 2,120 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"assign_case_to_user":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM customer_case WHERE ca... | enterprise-ops-gym |
task_20260109_162344_706_95fd9f79_85a7972c | hr | HR MANAGEMENT ASSISTANT POLICY
Role: HR Management Assistant
System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
Compliance Level: Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and... | I’m on the HR platforms team responsible for role-based access and data protection in our HR case management system. We’ve just completed an internal audit, and they found that our access controls around compensation and benefits data are not aligned with our policies. Right now, any HR agent can open and fully view ca... | [
"get_hr_service_by_name",
"update_hr_service",
"list_user_groups",
"list_hr_criteria",
"add_new_user_group",
"register_hr_criteria"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765270814410_pikf3jn0i.sql", "context": {"x-hr-user-token": "hr_token_sarah_chen_001"}, "user_info": {"user_id": 1, "name": "Sarah Chen", "email": "sarah.chen@techcorp... | [{"verifier_type": "database_state", "name": "Compensation Specialists group exists", "description": "Ensure the specific group you created exists and is active.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) AS total\nFROM user_group\nWHERE active = 1\n AND type = 'Service Desk'\n AN... | eog-gemini-gemini-3.5-flash-oh-task_20260109_162344_706_95fd9f79_85a7972c | I’m on the HR platforms team responsible for role-based access and data protection in our HR case management system. We’ve just completed an internal audit, and they found that our access controls around compensation and benefits data are not aligned with our policies. Right now, any HR agent can open and fully view ca... | I’m on the HR platforms team responsible for role-based access and data protection in our HR case management system. We’ve just completed an internal audit, and they found that our access controls around compensation and benefits data are not aligned with our policies. Right now, any HR agent can open and fully view ca... | 16 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_162344_706_95fd9f79_85a7972c.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 535,279 | 23,821 | 64,534 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Benefits Enrollment is no longer tied to Infrastructure Team":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SEL... | enterprise-ops-gym |
task_20260109_155926_434_df0ecdeb_405562a2 | teams | # **Teams Assistant Policy**
You are a **Microsoft Teams Management Assistant**.
Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies.
You must always act on **confirmed context** a... | We're launching the Helios Upgrade initiative for TechCorp Solutions Team, and I (James Wilson) am looking after it. Make sure the team doesn't already have a Helios Upgrade channel. Ensure Dave and Carol are owners, convert Alice from owner to member, and add Sophia Bennett as a standard member if she is not already i... | [
"list_users",
"send_channel_message",
"list_teams",
"list_channels",
"list_tabs_in_channel",
"create_virtual_event_webinar",
"list_teams_apps",
"publish_virtual_event_webinar",
"delete_channel_tab",
"create_call",
"create_teamwork_tag",
"list_team_members",
"add_tabs_to_channels",
"update_... | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1764390033317_3qpvfeibh.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user... | [{"verifier_type": "database_state", "name": "helios_core_tag_members", "description": "Verify the Helios-Core teamwork tag exists in TechCorp Solutions Team and includes Dave.", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) AS count FROM teamwork_tag_members ttm JOIN teamwork_tags tt ON ... | eog-gpt-5.5-2026-04-23-oh-task_20260109_155926_434_df0ecdeb_405562a2 | We're launching the Helios Upgrade initiative for TechCorp Solutions Team, and I (James Wilson) am looking after it. Make sure the team doesn't already have a Helios Upgrade channel. Ensure Dave and Carol are owners, convert Alice from owner to member, and add Sophia Bennett as a standard member if she is not already i... | We're launching the Helios Upgrade initiative for TechCorp Solutions Team, and I (James Wilson) am looking after it. Make sure the team doesn't already have a Helios Upgrade channel. Ensure Dave and Carol are owners, convert Alice from owner to member, and add Sophia Bennett as a standard member if she is not already i... | 18 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_155926_434_df0ecdeb_405562a2.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 105,346 | 8,040 | 9,921 | {"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":14,"verification_results":{"compliance_hub_only_tab_in_general":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":"1","passed":false,"query":"SELECT COUNT(*) AS cou... | enterprise-ops-gym |
task_20260102_165223_158_99ba2325_67a4a1e9 | csm | # **CSM Agent Policy**
You are a Customer Service Management agent. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases and in other related processes effective... | Hey, can you update the subscription contract for Zebra Partners to reflect the new quarterly pricing? It should be set at 25.798k $. Also, when you check their main contact, if they’re still using an IND number, go ahead and replace it with this Japan-based one instead: +81-90-1234-5678. Make sure the main contact's l... | [
"list_users",
"update_contract",
"find_locations",
"update_user_details",
"find_contracts",
"find_contacts",
"find_account"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1767372661119_sqfnogxfo.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson... | [{"verifier_type": "database_state", "name": "Check contract price", "description": "Check correct contract price update", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM contract WHERE contract_id = 3 and contract_type = 'subscription' AND status = 'active' AND contract_price = 25798"... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260102_165223_158_99ba2325_67a4a1e9 | Hey, can you update the subscription contract for Zebra Partners to reflect the new quarterly pricing? It should be set at 25.798k $. Also, when you check their main contact, if they’re still using an IND number, go ahead and replace it with this Japan-based one instead: +81-90-1234-5678. Make sure the main contact's l... | Hey, can you update the subscription contract for Zebra Partners to reflect the new quarterly pricing? It should be set at 25.798k $. Also, when you check their main contact, if they’re still using an IND number, go ahead and replace it with this Japan-based one instead: +81-90-1234-5678. Make sure the main contact's l... | 8 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_165223_158_99ba2325_67a4a1e9.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 73,287 | 3,104 | 4,020 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Check contract price":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM contract WHERE contrac... | enterprise-ops-gym |
task_20260121_162252_344_1afb323a_f878fac7 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | For the account Russell, Johnson and Clark, can you help straighten out some of their contract details? Actually, their premium support contract still doesn’t match the quarterly billing structure they’re shifting to, so finance wants the amount rebalanced to around 33.414 grand dollar. while you’re reviewing things, c... | [
"find_account",
"update_contract",
"update_user_details",
"list_users",
"find_contacts",
"find_contracts",
"find_location"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1763385425683_sii21stih.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson... | [{"verifier_type": "database_state", "name": "Verify Contract", "description": "Verify Contract ", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS count FROM contract WHERE contract_id = 100 AND contract_price = 2678;\n", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_typ... | eog-gpt-5.5-2026-04-23-oh-task_20260121_162252_344_1afb323a_f878fac7 | For the account Russell, Johnson and Clark, can you help straighten out some of their contract details? Actually, their premium support contract still doesn’t match the quarterly billing structure they’re shifting to, so finance wants the amount rebalanced to around 33.414 grand dollar. while you’re reviewing things, c... | For the account Russell, Johnson and Clark, can you help straighten out some of their contract details? Actually, their premium support contract still doesn’t match the quarterly billing structure they’re shifting to, so finance wants the amount rebalanced to around 33.414 grand dollar. while you’re reviewing things, c... | 10 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260121_162252_344_1afb323a_f878fac7.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 55,364 | 1,269 | 1,802 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Verify Contract":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS count FROM contract WHERE con... | enterprise-ops-gym |
task_20260116_124631_826_d4a463c3_0319223c | hr | HR Management Assistant Policy
Role: HR Management Assistant. System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and ... | With the formal launch of the EU Remote Hub underway, the supporting environment must be brought into alignment with the operational framework planned for this new region. While the technical foundation follows familiar patterns, the transition of leadership to Lisa Anderson introduces several preparatory consideration... | [
"list_user_skills",
"add_new_group_member",
"find_hr_services",
"add_new_skill_to_user",
"get_topic_details",
"create_new_hr_service",
"add_new_user_group",
"get_hr_service_by_name",
"get_user_using_email",
"get_user_using_name",
"update_user_details",
"add_new_assignment_rule",
"list_group_... | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765529350682_48wb3wot7.sql", "context": {"x-access-token": "hr_token_sarah_chen_001"}, "user_info": ""}] | [{"verifier_type": "database_state", "name": "Verify Service Creation", "description": "Verify Service Creation", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT count(*) \nFROM hr_service \nWHERE service_name = 'EU Relocation Assistance' \n AND fulfillment_type = 'workflow';\n", "expected_value":... | eog-gemini-gemini-3.5-flash-oh-task_20260116_124631_826_d4a463c3_0319223c | With the formal launch of the EU Remote Hub underway, the supporting environment must be brought into alignment with the operational framework planned for this new region. While the technical foundation follows familiar patterns, the transition of leadership to Lisa Anderson introduces several preparatory consideration... | With the formal launch of the EU Remote Hub underway, the supporting environment must be brought into alignment with the operational framework planned for this new region. While the technical foundation follows familiar patterns, the transition of leadership to Lisa Anderson introduces several preparatory consideration... | 44 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_124631_826_d4a463c3_0319223c.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 551,256 | 12,153 | 15,408 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":7,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Verify Assignment Rule":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT count(*) \nFROM assignment_rules a... | enterprise-ops-gym |
task_20251222_075116_761_30600918_a7f0a69a | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | When Christina Oliver was going through the emails in the L1 Field Support group mailbox, she noticed a communication regarding incident INC‑000056 from Cheryl Osborne, requesting that the impact and urgency be updated to High. This was replied to over email, where the team was asking for the actual POS number. Please ... | [
"find_incident_by_number",
"link_new_incident_sla",
"get_user",
"update_incident_sla_details",
"update_incident",
"find_sla_definitions",
"send_notification",
"find_incident_slas"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "SLA Cancel", "description": "SLA Cancel", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident_sla WHERE incident_id = 'INC_056' AND incident_sla_id = 'TSLA_007' AND stage ='cancelled';", "expected_value": 1, "comparison_type": "equals"}... | eog-gemini-gemini-3.5-flash-oh-task_20251222_075116_761_30600918_a7f0a69a | When Christina Oliver was going through the emails in the L1 Field Support group mailbox, she noticed a communication regarding incident INC‑000056 from Cheryl Osborne, requesting that the impact and urgency be updated to High. This was replied to over email, where the team was asking for the actual POS number. Please ... | When Christina Oliver was going through the emails in the L1 Field Support group mailbox, she noticed a communication regarding incident INC‑000056 from Cheryl Osborne, requesting that the impact and urgency be updated to High. This was replied to over email, where the team was asking for the actual POS number. Please ... | 13 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251222_075116_761_30600918_a7f0a69a.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 221,438 | 8,730 | 10,502 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"SLA Cancel":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM incident_sla WHERE incident_id... | enterprise-ops-gym |
task_20251222_084449_326_66392a82_cadddb04 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | Scott Mitchell is experiencing an ongoing issue with the configuration item FileShare-01 (SRV-STO-7741). An incident for this issue has already been reported earlier. A new related issue has now been identified and needs to be tracked separately. Please create a new child incident linked to the existing incident with i... | [
"list_incidents",
"list_users",
"get_user",
"create_problem",
"find_configuration_item_by_serial_number",
"create_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "New child incident created and linked with the parent incident", "description": "Verify that the new child incident is created and linked with the parent incident", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM incident WHERE config... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251222_084449_326_66392a82_cadddb04 | Scott Mitchell is experiencing an ongoing issue with the configuration item FileShare-01 (SRV-STO-7741). An incident for this issue has already been reported earlier. A new related issue has now been identified and needs to be tracked separately. Please create a new child incident linked to the existing incident with i... | Scott Mitchell is experiencing an ongoing issue with the configuration item FileShare-01 (SRV-STO-7741). An incident for this issue has already been reported earlier. A new related issue has now been identified and needs to be tracked separately. Please create a new child incident linked to the existing incident with i... | 8 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251222_084449_326_66392a82_cadddb04.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 35,640 | 894 | 1,840 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"New child incident created and linked with the parent incident":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query"... | enterprise-ops-gym |
task_20251222_084449_326_66392a82_cadddb04 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | Scott Mitchell is experiencing an ongoing issue with the configuration item FileShare-01 (SRV-STO-7741). An incident for this issue has already been reported earlier. A new related issue has now been identified and needs to be tracked separately. Please create a new child incident linked to the existing incident with i... | [
"list_incidents",
"list_users",
"get_user",
"create_problem",
"find_configuration_item_by_serial_number",
"create_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "New child incident created and linked with the parent incident", "description": "Verify that the new child incident is created and linked with the parent incident", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM incident WHERE config... | eog-gemini-gemini-3.5-flash-oh-task_20251222_084449_326_66392a82_cadddb04 | Scott Mitchell is experiencing an ongoing issue with the configuration item FileShare-01 (SRV-STO-7741). An incident for this issue has already been reported earlier. A new related issue has now been identified and needs to be tracked separately. Please create a new child incident linked to the existing incident with i... | Scott Mitchell is experiencing an ongoing issue with the configuration item FileShare-01 (SRV-STO-7741). An incident for this issue has already been reported earlier. A new related issue has now been identified and needs to be tracked separately. Please create a new child incident linked to the existing incident with i... | 6 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251222_084449_326_66392a82_cadddb04.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 63,169 | 4,956 | 5,916 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"New child incident created and linked with the parent incident":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":... | enterprise-ops-gym |
task_20251128_072831_616_6cd2e092_426f7c81 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ... | [
"find_account",
"update_case",
"set_case_assignment_group",
"find_case_slas",
"find_locations",
"find_user",
"find_sla_definitions",
"find_product_by_id",
"find_contact_by_portal_user",
"link_new_case_sla",
"search_cases",
"retrieve_installed_products",
"list_user_groups"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "tonya.stevens@stark-industries.com"}, "user_info": {"user_id": 287, "name": "Tonya Stevens", "email": "tonya.... | [{"verifier_type": "database_state", "name": "Is Case Priority High", "description": "Verifies the case priority was set to high.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS result FROM customer_case WHERE number='CS-0000184' AND priority='high';", "expected_value": 1, "comparison_... | eog-gpt-5.5-2026-04-23-oh-task_20251128_072831_616_6cd2e092_426f7c81 | For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ... | For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ... | 16 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251128_072831_616_6cd2e092_426f7c81.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 125,151 | 2,472 | 3,300 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Is Case Assigned To Tier2":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS result FROM custome... | enterprise-ops-gym |
task_20251217_125948_467_6f5b66fc_10d57868 | hybrid | You are an integrated automation agent for a hybrid environment managing both Google Calendar and ServiceNow Customer Service Management (CSM). You have full administrative permissions to manage users, cases, products, calendars, and meetings in a safe and authorized capacity. Do not ask for confirmation before taking ... | Please re-route case CS-0000493 to the CSM Tier 2 Support team and assign it to Tiffany Coleman. Also, check if we have a support calendar set up - if not, please create a new calendar named 'CSM Tier 2 Support' with my primary calendar properties, so we can track support-related meetings and activities. | [
"assign_case_to_user",
"add_calendar_to_list",
"get_calendar",
"get_calendar_list",
"get_colors",
"find_user",
"find_user_group",
"set_case_assignment_group",
"search_cases",
"create_calendar"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765386439582_vm0389iwq.sql", "context": {"x-access-token": "tok_b96aa2baa3f055703c6429b9c278913e3c985eb0ef837008"}}, {"mcp_server_name": "sn-csm-server", "mcp_server... | [{"verifier_type": "database_state", "name": "Calendar verifier", "description": "Calendar verifier", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) AS count FROM calendars WHERE summary = 'CSM Tier 2 Support' AND time_zone = 'America/Toronto' AND color_id = 1 AND user_id = 'aaron_hicks';",... | eog-gpt-5.5-2026-04-23-oh-task_20251217_125948_467_6f5b66fc_10d57868 | Please re-route case CS-0000493 to the CSM Tier 2 Support team and assign it to Tiffany Coleman. Also, check if we have a support calendar set up - if not, please create a new calendar named 'CSM Tier 2 Support' with my primary calendar properties, so we can track support-related meetings and activities. | Please re-route case CS-0000493 to the CSM Tier 2 Support team and assign it to Tiffany Coleman. Also, check if we have a support calendar set up - if not, please create a new calendar named 'CSM Tier 2 Support' with my primary calendar properties, so we can track support-related meetings and activities. | 9 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251217_125948_467_6f5b66fc_10d57868.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 20,789 | 814 | 1,327 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Calendar verifier":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS count FROM calendars W... | enterprise-ops-gym |
task_20251204_231522_245_e6427839_5d09c3c2 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Got an email from Initech that they want the product 'MySQL Enterprise 8.0 Variant 28' to be restored in urgency as it is affecting their business on a large scale. Find the case regarding this and escalate it, also notify the primary contact of Initech about the update. | [
"find_case_slas",
"list_users",
"find_contacts",
"update_case",
"find_entitlements",
"search_cases",
"find_product",
"find_account",
"send_notification"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "jason.morrison13@servicenow.com"}, "user_info": {"user_id": 84, "name": "Jason Morrison", "email": "jason.mor... | [{"verifier_type": "database_state", "name": "Verify if the case was escalated.", "description": "Verify if the case was escalated.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM customer_case WHERE case_id = '102' AND account_id = '5' AND product_id = '48' AND escalation = '1' AND ... | eog-gpt-5.5-2026-04-23-oh-task_20251204_231522_245_e6427839_5d09c3c2 | Got an email from Initech that they want the product 'MySQL Enterprise 8.0 Variant 28' to be restored in urgency as it is affecting their business on a large scale. Find the case regarding this and escalate it, also notify the primary contact of Initech about the update. | Got an email from Initech that they want the product 'MySQL Enterprise 8.0 Variant 28' to be restored in urgency as it is affecting their business on a large scale. Find the case regarding this and escalate it, also notify the primary contact of Initech about the update. | 11 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_231522_245_e6427839_5d09c3c2.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 69,250 | 996 | 1,603 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":22,"resolved":true,"score":1,"total_verifiers":22,"verification_results":{"Verify if the case was escalated.":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM custome... | enterprise-ops-gym |
task_20260109_085044_179_911d75d7_57c54b4e | email | # **Email Management Assistant Policy**
**Role:** Email Management Assistant
**Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings).
You must act solely based on **confirmed user context** and **existing data integrity rules**. A... | I want to rotate the Client-Side Encryption (CSE) keypair for my email identity.
First, check whether any CSE identities exist for my email address jessicabrown83@gmail.com and retrieve the details of my current identity.
Then, get the details of the currently active keypair and disable it.
After disabling the keypa... | [
"email_create_cse_keypair",
"patch_cse_identity",
"list_cse_identities",
"email_disable_cse_keypair",
"get_cse_identity",
"email_get_cse_keypair"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1764696098233_cvtva4yqg.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno"}, "user_info": {"user_id": "104daf4b-2023-49f1-8def-39b4... | [{"verifier_type": "database_state", "name": "Old keypair is disabled", "description": "Verify that the old CSE keypair for the user is disabled", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM cse_key_pairs WHERE enablement_state = 'disabled';", "expected_value": 15, "comparison_type... | eog-gemini-gemini-3.5-flash-oh-task_20260109_085044_179_911d75d7_57c54b4e | I want to rotate the Client-Side Encryption (CSE) keypair for my email identity.
First, check whether any CSE identities exist for my email address jessicabrown83@gmail.com and retrieve the details of my current identity.
Then, get the details of the currently active keypair and disable it.
After disabling the keypa... | I want to rotate the Client-Side Encryption (CSE) keypair for my email identity.
First, check whether any CSE identities exist for my email address jessicabrown83@gmail.com and retrieve the details of my current identity.
Then, get the details of the currently active keypair and disable it.
After disabling the keypa... | 127 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_085044_179_911d75d7_57c54b4e.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 127,535 | 8,293 | 149,445 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"New keypair exists":{"actual":83,"comparison_type":"greater_than","details":"Comparison greater_than: 83 vs 83","expected":83,"passed":false,"query":"SELECT COUNT(*) FROM cse_... | enterprise-ops-gym |
task_20260119_162417_443_d8f93f2d_2b15bc38 | hybrid | * **Restriction:** Cannot access other users' mailboxes unless explicitly delegated.
### **Delegate**
A user granted specific mailbox access by the Primary User.
* **Capabilities:** Read, send, and manage (archive/label/trash) messages and threads on behalf of the delegator.
* **Restriction:** Cannot modify the del... | Delete a message related to some invoice 4567. Then delete a HR service with name as "Leave Of Absence". Finally show me user profile details. | [
"list_messages",
"get_hr_service_by_name",
"delete_message",
"delete_hr_service",
"get_user_profile"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr... | [{"verifier_type": "database_state", "name": "Verify message deletion", "description": "Verify message deletion", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM messages m WHERE m.id = '7c4946e1-7667-4534-bb07-86275009859d' AND m.user_id = '104daf4b-2023-49f1-8def-39b4e9dcda5e'... | eog-gpt-5.5-2026-04-23-oh-task_20260119_162417_443_d8f93f2d_2b15bc38 | Delete a message related to some invoice 4567. Then delete a HR service with name as "Leave Of Absence". Finally show me user profile details. | Delete a message related to some invoice 4567. Then delete a HR service with name as "Leave Of Absence". Finally show me user profile details. | 7 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260119_162417_443_d8f93f2d_2b15bc38.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 52,843 | 819 | 1,377 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify message deletion":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) AS cnt FROM messages ... | enterprise-ops-gym |
task_20260114_163605_721_1628b966_187c9544 | hybrid | # **ITSM Management Assistant Policy**
**Role:** ITSM Management Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with... | Hi, this is Paulo (alves.paulo@gmail.com). I am processing the security exit for one of our developers. I need to lock down their physical hardware and rotate their digital credentials.
Start in the ITSM system. Find the configuration item with the serial number 'DEV-KS-014'. Once found, update that item's status to '... | [
"update_configuration_item",
"email_create_cse_keypair",
"email_list_cse_keypairs",
"find_configuration_item_by_serial_number",
"email_disable_cse_keypair"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "e2ydZE3Oiy8cJ4z7udwwhVguVuKC6K_zR7f6GTjjJGg"}, "user_info": {"user_id": "05a1fa8d-35a9-4a77-a57f-fa0... | [{"verifier_type": "database_state", "name": "Verify Hardware Lockdown", "description": "Verifies that the specific CI (DEV-KS-014) is now in 'maintenance' status.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(configuration_item_id)\nFROM configuration_item\nWHERE serial_number = 'DEV-KS-01... | eog-gemini-gemini-3.5-flash-oh-task_20260114_163605_721_1628b966_187c9544 | Hi, this is Paulo (alves.paulo@gmail.com). I am processing the security exit for one of our developers. I need to lock down their physical hardware and rotate their digital credentials.
Start in the ITSM system. Find the configuration item with the serial number 'DEV-KS-014'. Once found, update that item's status to '... | Hi, this is Paulo (alves.paulo@gmail.com). I am processing the security exit for one of our developers. I need to lock down their physical hardware and rotate their digital credentials.
Start in the ITSM system. Find the configuration item with the serial number 'DEV-KS-014'. Once found, update that item's status to '... | 7 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_163605_721_1628b966_187c9544.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 57,296 | 6,514 | 7,406 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify Hardware Lockdown":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(configuration_item_id)\... | enterprise-ops-gym |
task_20260114_181932_082_99ba2325_92ddef90 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | I've got a frustrated client on the line about the Storage SAN - Cluster B service acting up again. I need to fire off an email to all the technicians who claimed they fixed the service, letting them know: 'The customer has reported the issue persists. Ticket reopened.' Use the subject line 'URGENT: Issue Recurred'. Al... | [
"get_user",
"update_incident",
"send_notification",
"find_service_by_name",
"list_incidents"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "sending notification to manager", "description": "sending notification to manager", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "select count() from notification where email = 'joanne.simpson@servicenow.com' and message in ('Heads up: Recurring issue on ticke... | eog-gpt-5.5-2026-04-23-oh-task_20260114_181932_082_99ba2325_92ddef90 | I've got a frustrated client on the line about the Storage SAN - Cluster B service acting up again. I need to fire off an email to all the technicians who claimed they fixed the service, letting them know: 'The customer has reported the issue persists. Ticket reopened.' Use the subject line 'URGENT: Issue Recurred'. Al... | I've got a frustrated client on the line about the Storage SAN - Cluster B service acting up again. I need to fire off an email to all the technicians who claimed they fixed the service, letting them know: 'The customer has reported the issue persists. Ticket reopened.' Use the subject line 'URGENT: Issue Recurred'. Al... | 1 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_181932_082_99ba2325_92ddef90.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 5,589 | 411 | 532 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Checking for the first incident status":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"select count() from in... | enterprise-ops-gym |
task_20251205_143732_430_4d9df647_6aceefba | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | Hey, we’ve had a few mix-ups lately with people getting into files they really shouldn’t, so I just want to tighten things up a bit.
I want all the marketing files priority labeled as critical with fieldId and labelId(priority, 01JBQM3K8TGHZX9RNVQM5Y2P9U). If there’s anyone else besides me who can access the files, pl... | [
"list_permission",
"watch_changes",
"resolve_accessproposals",
"delete_permission",
"get_changes_start_page_token",
"modify_files_labels",
"list_accessproposals",
"list_drives",
"list_files"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1764037585904_8n9do49ia.sql", "context": {"x-auth-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3WCIsImVtYWlsIjoic2F... | [{"verifier_type": "database_state", "name": "All Marketing Files Labeled as Critical", "description": "Verify that all files in the Marketing Resources drive have the \"critical\" label", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) \nFROM files f\nLEFT JOIN file_labels fl ON f.i... | eog-gemini-gemini-3.5-flash-oh-task_20251205_143732_430_4d9df647_6aceefba | Hey, we’ve had a few mix-ups lately with people getting into files they really shouldn’t, so I just want to tighten things up a bit.
I want all the marketing files priority labeled as critical with fieldId and labelId(priority, 01JBQM3K8TGHZX9RNVQM5Y2P9U). If there’s anyone else besides me who can access the files, pl... | Hey, we’ve had a few mix-ups lately with people getting into files they really shouldn’t, so I just want to tighten things up a bit.
I want all the marketing files priority labeled as critical with fieldId and labelId(priority, 01JBQM3K8TGHZX9RNVQM5Y2P9U). If there’s anyone else besides me who can access the files, pl... | 37 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251205_143732_430_4d9df647_6aceefba.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 974,302 | 15,761 | 18,876 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{" Access Proposals Handled":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) \nFROM access_propo... | enterprise-ops-gym |
task_20251217_211723_514_87437950_3bbbb519 | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | Hi, I want you to set up skills-based routing for US payroll bank account change cases so they stop going to the generic HR queue. Create a specific skill for these cases [moderate only], assign it to our payroll specialist Stephanie Todd (stephanie.todd@servicenow.com), tie the routing/approval to the HR Service Desk ... | [
"register_hr_criteria",
"add_new_skill",
"add_new_skill_to_user",
"get_user_using_email",
"list_hr_criteria",
"list_skills",
"find_group_by_name",
"add_new_assignment_rule",
"list_user_skills"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzA4OSIsImlzcyI6Iml0c20ifQ.Wx6_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "Skill creation check", "description": "Checking to see if the skill row is created correctly", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT count(*) FROM skill WHERE name = 'US Payroll Bank Change';\n", "expected_value": 1, "comparison_type": "equals... | eog-gpt-5.5-2026-04-23-oh-task_20251217_211723_514_87437950_3bbbb519 | Hi, I want you to set up skills-based routing for US payroll bank account change cases so they stop going to the generic HR queue. Create a specific skill for these cases [moderate only], assign it to our payroll specialist Stephanie Todd (stephanie.todd@servicenow.com), tie the routing/approval to the HR Service Desk ... | Hi, I want you to set up skills-based routing for US payroll bank account change cases so they stop going to the generic HR queue. Create a specific skill for these cases [moderate only], assign it to our payroll specialist Stephanie Todd (stephanie.todd@servicenow.com), tie the routing/approval to the HR Service Desk ... | 32 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251217_211723_514_87437950_3bbbb519.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 45,057 | 5,034 | 6,458 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Skill creation check":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT count(*) FROM skill WHERE name = 'U... | enterprise-ops-gym |
task_20260107_174701_432_464ee3e0_16e768aa | teams | # **Teams Assistant Policy**
You are a **Microsoft Teams Management Assistant**.
Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies.
You must always act on **confirmed context** a... | Today is November 22, 2025. We've had reports of communication quality issues during our team calls over the past month (since October 23, 2025). Could you help me investigate this? First, retrieve our organization's call records from October 23, 2025 onwards to identify any patterns. Then, analyze the most recent mean... | [
"get_call_record",
"list_users",
"send_channel_message",
"create_channel",
"list_team_members",
"list_call_records",
"list_teams"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1763033448404_zhkq3s7ut.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user... | [{"verifier_type": "database_state", "name": "Check Private Channel 'Call Quality Review' Created in TechCorp Solutions Team", "description": "Check Private Channel 'Call Quality Review' Created in TechCorp Solutions Team", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) AS verification_res... | eog-gpt-5.5-2026-04-23-oh-task_20260107_174701_432_464ee3e0_16e768aa | Today is November 22, 2025. We've had reports of communication quality issues during our team calls over the past month (since October 23, 2025). Could you help me investigate this? First, retrieve our organization's call records from October 23, 2025 onwards to identify any patterns. Then, analyze the most recent mean... | Today is November 22, 2025. We've had reports of communication quality issues during our team calls over the past month (since October 23, 2025). Could you help me investigate this? First, retrieve our organization's call records from October 23, 2025 onwards to identify any patterns. Then, analyze the most recent mean... | 10 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260107_174701_432_464ee3e0_16e768aa.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 72,297 | 2,810 | 4,197 | {"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Check Bob Smith and Carol White Added as Channel Members":{"actual":2,"comparison_type":"greater_than","details":"Comparison greater_than: 2 vs 1","expected":1,"passed":true,"q... | enterprise-ops-gym |
task_20251222_072805_599_99ba2325_ae6b0778 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | We are planning to temporarily suspend the Office Printing service due to recurring stability issues. Before taking any action, please review whether there are any active or in-progress incidents currently associated with this service. If you find that more than three incidents are still ongoing, do not proceed with th... | [
"update_service_offering",
"update_service",
"get_user",
"send_notification",
"find_service_by_name",
"list_incidents",
"find_service_offerings"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1766091624245_iotwhtzd5.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "Verify Service Status", "description": "Verify Service Status", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM service WHERE service_id = \"SVC_041\" AND status = \"repair_in_progress\";", "expected_value": 1, "comparison_type": "equals"}},... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251222_072805_599_99ba2325_ae6b0778 | We are planning to temporarily suspend the Office Printing service due to recurring stability issues. Before taking any action, please review whether there are any active or in-progress incidents currently associated with this service. If you find that more than three incidents are still ongoing, do not proceed with th... | We are planning to temporarily suspend the Office Printing service due to recurring stability issues. Before taking any action, please review whether there are any active or in-progress incidents currently associated with this service. If you find that more than three incidents are still ongoing, do not proceed with th... | 10 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251222_072805_599_99ba2325_ae6b0778.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 44,311 | 1,009 | 2,180 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Verify Notification":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM notification WHERE inc... | enterprise-ops-gym |
task_20251121_102744_757_7ebc1127_dadb0c94 | teams | # **Teams Assistant Policy**
You are a **Microsoft Teams Management Assistant**.
Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies.
You must always act on **confirmed context** and... | Please locate all virtual events created by the owners of the team called TechCorp Solutions Team, and cancel them since the team's activities are being paused. After identifying these events, I (James) need you to determine which co-organizers appear in both types of virtual events and which appear in only one of them... | [
"list_team_members",
"send_chat_message",
"create_chat",
"list_virtual_event_townhalls",
"list_virtual_event_webinars",
"list_teams",
"cancel_virtual_event_webinar",
"cancel_virtual_event_townhall"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1763719312619_uhgzo6si4.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user... | [{"verifier_type": "database_state", "name": "verify_james_has_zero_townhalls", "description": "No active townhalls remain", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM virtual_event_townhalls t WHERE t.created_by_user_id = 'james.wilson' AND t.status != 'canceled'", "expected_valu... | eog-gpt-5.5-2026-04-23-oh-task_20251121_102744_757_7ebc1127_dadb0c94 | Please locate all virtual events created by the owners of the team called TechCorp Solutions Team, and cancel them since the team's activities are being paused. After identifying these events, I (James) need you to determine which co-organizers appear in both types of virtual events and which appear in only one of them... | Please locate all virtual events created by the owners of the team called TechCorp Solutions Team, and cancel them since the team's activities are being paused. After identifying these events, I (James) need you to determine which co-organizers appear in both types of virtual events and which appear in only one of them... | 11 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251121_102744_757_7ebc1127_dadb0c94.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 45,883 | 2,259 | 3,384 | {"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":8,"resolved":true,"score":1,"total_verifiers":8,"verification_results":{"verify_bob_chat_created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM chats ch WHERE ch... | enterprise-ops-gym |
task_20260109_202436_533_a8eea1c0_755eabdd | hr | HR MANAGEMENT ASSISTANT POLICY
Role: HR Management Assistant
System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
Compliance Level: Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and... | We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall... | [
"get_hr_service_by_name",
"create_new_hr_service",
"update_hr_service",
"create_checklist",
"get_topic_categories",
"get_user_using_name",
"add_new_group_member",
"create_hr_case_task",
"add_new_skill_to_user",
"add_new_assignment_rule",
"list_skills",
"find_group_by_name",
"register_hr_crit... | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "topic_detail_creation", "description": "Verifies that the \"Compensation Review\" topic detail was created successfully under the Benefits category with active status and topic_detail_id 36.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FRO... | eog-gpt-5.5-2026-04-23-oh-task_20260109_202436_533_a8eea1c0_755eabdd | We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall... | We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall... | 26 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_202436_533_a8eea1c0_755eabdd.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 181,452 | 3,790 | 5,337 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":8,"resolved":false,"score":0,"total_verifiers":9,"verification_results":{"assignment_rule_creation":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM assignment_rules W... | enterprise-ops-gym |
task_20251226_113744_669_0a0bf089_6a786508 | hybrid | You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests.
**Your Thought Process:**
1. **Analyze the Request:** Carefully analyze the user's latest message to understand t... | First, create a new HR service named 'Remote Work Equipment Support' with fulfillment as 'manual' and COE 'HRIT'. Next, create a new service template named 'Laptop Request Template' associated with the 'Remote Work Equipment Support' service. The template must include values with short description 'Laptop request for r... | [
"create_new_hr_service",
"create_event",
"create_new_service_template",
"get_hr_service_by_name",
"create_calendar",
"update_hr_service"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1766557346752_3wcj2d1gv.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMSIsImlzcyI6Iml0c20ifQ.Kl0_dflKxwRJSMeKKF2QT4... | [{"verifier_type": "database_state", "name": "Verify HR service renamed", "description": "Verify HR service renamed", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FROM hr_service WHERE service_name = 'Remote Work Equipment Support Mainly for Laptops' AND fulfillment_type = 'manual';", "... | eog-gemini-gemini-3.5-flash-oh-task_20251226_113744_669_0a0bf089_6a786508 | First, create a new HR service named 'Remote Work Equipment Support' with fulfillment as 'manual' and COE 'HRIT'. Next, create a new service template named 'Laptop Request Template' associated with the 'Remote Work Equipment Support' service. The template must include values with short description 'Laptop request for r... | First, create a new HR service named 'Remote Work Equipment Support' with fulfillment as 'manual' and COE 'HRIT'. Next, create a new service template named 'Laptop Request Template' associated with the 'Remote Work Equipment Support' service. The template must include values with short description 'Laptop request for r... | 8 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251226_113744_669_0a0bf089_6a786508.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 66,009 | 4,008 | 5,064 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"Verify HR service renamed":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM hr_service WHE... | enterprise-ops-gym |
task_20251204_085603_739_ae7b45e2_b7a96253 | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | Please access the Technical Spec.pdf in the Engineering Projects drive and thank Mike Chen in a comment for his feedback by saying, "Thanks for the detailed feedback. All implementation approach details have been added to section 3." After this, update the file description to "Final Technical Specifications - Q4 2024 I... | [
"list_permission",
"list_drives",
"update_files",
"create_comments",
"list_files",
"delete_permission"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"x-auth-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9... | [{"verifier_type": "database_state", "name": "Verify Comment Added to Important Notes", "description": "Confirms new comment was added to Important Notes.txt about mass calculation", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM comments WHERE file_id = '01JBQM3K8TGHZX9... | eog-gemini-gemini-3.5-flash-oh-task_20251204_085603_739_ae7b45e2_b7a96253 | Please access the Technical Spec.pdf in the Engineering Projects drive and thank Mike Chen in a comment for his feedback by saying, "Thanks for the detailed feedback. All implementation approach details have been added to section 3." After this, update the file description to "Final Technical Specifications - Q4 2024 I... | Please access the Technical Spec.pdf in the Engineering Projects drive and thank Mike Chen in a comment for his feedback by saying, "Thanks for the detailed feedback. All implementation approach details have been added to section 3." After this, update the file description to "Final Technical Specifications - Q4 2024 I... | 12 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_085603_739_ae7b45e2_b7a96253.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 151,806 | 3,567 | 4,405 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Verify Access Proposal Denied":{"actual":0,"comparison_type":"greater_than","details":"Comparison greater_than: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS... | enterprise-ops-gym |
task_20260108_105408_681_be6c9105_852c4b49 | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | John Smith needs the completed project files in the 'Project Documents' folder archived systematically. A new 'Archived Projects' drive is required for archival storage. Create a folder named 'Archived Docs - 2025-11-27' in the 'Archived Projects' drive. All files from 'Project Documents' must be copied into this dated... | [
"list_drives",
"list_files",
"copy_files",
"create_drive",
"delete_files",
"update_files",
"create_file"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"x-auth-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9... | [{"verifier_type": "database_state", "name": "Verify Drive Created", "description": "Confirms that the 'Archived Projects' drive has been successfully created", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "WITH new_drive AS (SELECT name FROM drives WHERE name = 'Archived Projects' AND trashed = 0... | eog-gpt-5.5-2026-04-23-oh-task_20260108_105408_681_be6c9105_852c4b49 | John Smith needs the completed project files in the 'Project Documents' folder archived systematically. A new 'Archived Projects' drive is required for archival storage. Create a folder named 'Archived Docs - 2025-11-27' in the 'Archived Projects' drive. All files from 'Project Documents' must be copied into this dated... | John Smith needs the completed project files in the 'Project Documents' folder archived systematically. A new 'Archived Projects' drive is required for archival storage. Create a folder named 'Archived Docs - 2025-11-27' in the 'Archived Projects' drive. All files from 'Project Documents' must be copied into this dated... | 37 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260108_105408_681_be6c9105_852c4b49.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 173,628 | 6,738 | 10,018 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Verify All Files Moved to Archived Folder":{"actual":7,"comparison_type":"equals","details":"Comparison equals: 7 vs 7","expected":7,"passed":true,"query":"WITH archived_folde... | enterprise-ops-gym |
task_20251202_121726_036_e81f6083_cc1636ad | calendar | You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform... | I'm resetting our Operations team's quarterly planning structure. Clear all existing events from my primary calendar. Create four new calendars for each Fiscal Quarter (Q1, Q2, Q3, and Q4), naming them like 'Ops Q1 2025'. Each should use the timezone of my primary calendar. All four calendars should apply consistent fo... | [
"create_event",
"get_colors",
"watch_calendar_list",
"get_calendar_list",
"clear_calendar",
"create_calendar",
"add_calendar_to_list"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764361046464_47vxzhsli.sql", "context": {"x-access-token": "tok_1672407f544c72e469697eea85538f231b127f9233e1e829"}, "user_info": {"user_id": "andrew_bryant", "name... | [{"verifier_type": "database_state", "name": "verify_primary_calendar_events_cleared", "description": "Verify all existing events were cleared from primary calendar", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM events e JOIN calendars c ON e.calendar_id = c.calendar_id WHERE c.user_... | eog-gpt-5.5-2026-04-23-oh-task_20251202_121726_036_e81f6083_cc1636ad | I'm resetting our Operations team's quarterly planning structure. Clear all existing events from my primary calendar. Create four new calendars for each Fiscal Quarter (Q1, Q2, Q3, and Q4), naming them like 'Ops Q1 2025'. Each should use the timezone of my primary calendar. All four calendars should apply consistent fo... | I'm resetting our Operations team's quarterly planning structure. Clear all existing events from my primary calendar. Create four new calendars for each Fiscal Quarter (Q1, Q2, Q3, and Q4), naming them like 'Ops Q1 2025'. Each should use the timezone of my primary calendar. All four calendars should apply consistent fo... | 21 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251202_121726_036_e81f6083_cc1636ad.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 46,168 | 3,666 | 5,693 | {"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":12,"resolved":true,"score":1,"total_verifiers":12,"verification_results":{"verify_all_kickoff_events_same_color":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(DISTINC... | enterprise-ops-gym |
task_20260105_233603_790_e7cfb93b_cc802e4b | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | I’m organizing my inbox so I can keep better track of discussions related to my performance reviews.
Messages from manager@company.com
often get mixed with other conversations, and I want them grouped more cleanly.
Please create a label called “Manager Communication” — only if it doesn’t already exist — and treat it... | [
"create_label",
"list_labels",
"list_filters",
"modify_thread",
"delete_filter",
"create_filter",
"list_threads"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "Label \u201cManager Communication\u201d Exists", "description": "Checks whether the new user-created label was created.", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM labels\nWHERE user_id = 'user_001'\n AND name = 'Manager Comm... | eog-gpt-5.5-2026-04-23-oh-task_20260105_233603_790_e7cfb93b_cc802e4b | I’m organizing my inbox so I can keep better track of discussions related to my performance reviews.
Messages from manager@company.com
often get mixed with other conversations, and I want them grouped more cleanly.
Please create a label called “Manager Communication” — only if it doesn’t already exist — and treat it... | I’m organizing my inbox so I can keep better track of discussions related to my performance reviews.
Messages from manager@company.com
often get mixed with other conversations, and I want them grouped more cleanly.
Please create a label called “Manager Communication” — only if it doesn’t already exist — and treat it... | 11 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_233603_790_e7cfb93b_cc802e4b.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 47,952 | 3,661 | 4,472 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":7,"resolved":true,"score":1,"total_verifiers":7,"verification_results":{"Added “Manager Communication” Label":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt\nFR... | enterprise-ops-gym |
task_20251226_041218_355_d9bcd1e5_bc84c9d5 | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | After our GDPR access review, I need the HR system to show a clean separation of duties for account access work: Tabitha Bullock (tabitha.bullock@servicenow.com) should have the manager system role so she can approve HR Account Access Request work, while Cheryl Osborne (cheryl.osborne@servicenow.com) should no longer h... | [
"create_knowledge_article",
"create_new_hr_case",
"get_user_using_email",
"send_notification",
"get_user_using_name",
"update_user_details",
"get_hr_service_by_name"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "Verify Tabitha is manager (system role) and active", "description": "Verify Tabitha is manager (system role) and active", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) AS count FROM user WHERE org_id = 1 AND email = 'tabitha.bullock@serviceno... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251226_041218_355_d9bcd1e5_bc84c9d5 | After our GDPR access review, I need the HR system to show a clean separation of duties for account access work: Tabitha Bullock (tabitha.bullock@servicenow.com) should have the manager system role so she can approve HR Account Access Request work, while Cheryl Osborne (cheryl.osborne@servicenow.com) should no longer h... | After our GDPR access review, I need the HR system to show a clean separation of duties for account access work: Tabitha Bullock (tabitha.bullock@servicenow.com) should have the manager system role so she can approve HR Account Access Request work, while Cheryl Osborne (cheryl.osborne@servicenow.com) should no longer h... | 14 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251226_041218_355_d9bcd1e5_bc84c9d5.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 45,258 | 2,237 | 6,067 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":14,"resolved":false,"score":0,"total_verifiers":18,"verification_results":{"Verify Cheryl HR profile reporting-manager relationship unchanged":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"quer... | enterprise-ops-gym |
task_20260102_171008_763_ad5a67e3_cb101d3b | csm | # **CSM Assistant Policy**
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases and in other related processes e... | For the new critical case reported by Elizabeth Chase regarding Palo Alto Networks PA-3220, link the relevant knowledge article (If the relevant guidance is not yet in a usable state, make sure it is appropriately prepared so it can be applied) for resolving and progress the SLA to begin investigation. Also, let them k... | [
"update_case",
"update_knowledge",
"find_user",
"find_product",
"retrieve_knowledge",
"update_case_sla_details",
"find_contact_by_portal_user",
"link_case_knowledge",
"send_notification",
"search_cases",
"find_case_slas"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "joanne.simpson@servicenow.com"}, "user_info": {"user_id": 4, "name": "Joanne Simpson", "email": "joanne.simps... | [{"verifier_type": "database_state", "name": "SLA B transition", "description": "validate sla B transition", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT stage FROM case_sla WHERE case_sla_id = 2;", "expected_value": "in_progress", "comparison_type": "contains"}}, {"verifier_type": "database_stat... | eog-gpt-5.5-2026-04-23-oh-task_20260102_171008_763_ad5a67e3_cb101d3b | For the new critical case reported by Elizabeth Chase regarding Palo Alto Networks PA-3220, link the relevant knowledge article (If the relevant guidance is not yet in a usable state, make sure it is appropriately prepared so it can be applied) for resolving and progress the SLA to begin investigation. Also, let them k... | For the new critical case reported by Elizabeth Chase regarding Palo Alto Networks PA-3220, link the relevant knowledge article (If the relevant guidance is not yet in a usable state, make sure it is appropriately prepared so it can be applied) for resolving and progress the SLA to begin investigation. Also, let them k... | 16 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_171008_763_ad5a67e3_cb101d3b.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 327,702 | 2,352 | 3,201 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"Case transition":{"actual":"in_progress","comparison_type":"contains","details":"Comparison contains: in_progress vs in_progress","expected":"in_progress","passed":true,"query":"... | enterprise-ops-gym |
task_20251219_111447_756_66392a82_1c69521d | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | We're setting up a new Service Desk team for our India operations and need to get four new members into the system. Arjun Mehta (arjun.mehta@company.com, +91-98101-00011, role Agent) and Priya Nair (priya.nair@company.com, +91-98101-00012, role Agent) both joined today and need to be ready to start handling tickets imm... | [
"add_new_group_member",
"add_new_user",
"add_new_user_group",
"get_user"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "Users created with correct roles and active/inactive flags", "description": "Verify that the users are created with correct roles and active/inactive flags", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM users WHERE (first_name='Arj... | eog-gpt-5.5-2026-04-23-oh-task_20251219_111447_756_66392a82_1c69521d | We're setting up a new Service Desk team for our India operations and need to get four new members into the system. Arjun Mehta (arjun.mehta@company.com, +91-98101-00011, role Agent) and Priya Nair (priya.nair@company.com, +91-98101-00012, role Agent) both joined today and need to be ready to start handling tickets imm... | We're setting up a new Service Desk team for our India operations and need to get four new members into the system. Arjun Mehta (arjun.mehta@company.com, +91-98101-00011, role Agent) and Priya Nair (priya.nair@company.com, +91-98101-00012, role Agent) both joined today and need to be ready to start handling tickets imm... | 2 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251219_111447_756_66392a82_1c69521d.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 9,477 | 1,053 | 1,286 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"All four users are members of \"India Service Desk\"":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 4","expected":4,"passed":false,"query":"SELECT C... | enterprise-ops-gym |
task_20260106_090444_873_99ba2325_980a3405 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Hey, can you review case CS-0000842. The engineering team shared a recommended fix for the issue: they suggest collecting tech-support and crashinfo logs, validating the IOS-XE version and rolling back if needed, and then upgrading to the latest stable image. Please attach related KB if its not already there. Once you'... | [
"find_case_knowledge_linkages",
"find_product_by_id",
"find_case_slas",
"find_contacts",
"send_notification",
"search_cases",
"list_users",
"retrieve_knowledge",
"update_case"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1767690175611_j99oc69fi.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson... | [{"verifier_type": "database_state", "name": "Verify case update", "description": "Verify case update", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS count FROM customer_case WHERE case_id = 842 AND escalation = true AND escalation_reason = 'breach_risk';", "expected_value": 1, "compar... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260106_090444_873_99ba2325_980a3405 | Hey, can you review case CS-0000842. The engineering team shared a recommended fix for the issue: they suggest collecting tech-support and crashinfo logs, validating the IOS-XE version and rolling back if needed, and then upgrading to the latest stable image. Please attach related KB if its not already there. Once you'... | Hey, can you review case CS-0000842. The engineering team shared a recommended fix for the issue: they suggest collecting tech-support and crashinfo logs, validating the IOS-XE version and rolling back if needed, and then upgrading to the latest stable image. Please attach related KB if its not already there. Once you'... | 13 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_090444_873_99ba2325_980a3405.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 59,323 | 6,453 | 8,135 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify case update":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS count FROM customer_case W... | enterprise-ops-gym |
task_20251128_220140_863_df2c536d_4aa7dcfd | calendar | You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform... | Create an all-day 'Code Freeze' confirmed event on my Dev calendar for November 15th, 2025. Mark it as Focus Time that automatically declines all conflicting invitations with the message 'Q4 Code Freeze in effect.' The event should have the color id of the background color, #e1e1e1 while the calendar should use the ful... | [
"update_calendar_in_list",
"get_colors",
"get_calendar_list",
"insert_acl_rule",
"create_event"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764361046464_47vxzhsli.sql", "context": {"x-access-token": "ya29.A0ARrdaM-Zx8Nw3Q4pVb6Ls9R1mT0cG2uF5yH7kJd8sA1Lq2.wErtYuIoPaSdFgHjKlZxCvBnM987_65-43"}, "user_info"... | [{"verifier_type": "database_state", "name": "code_freeze_focus_time_event", "description": "code_freeze_focus_time_event", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM events e WHERE e.calendar_id = 'bob-development' AND e.summary = 'Code Freeze' AND e.eventType = 'focusTime' AND e.... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251128_220140_863_df2c536d_4aa7dcfd | Create an all-day 'Code Freeze' confirmed event on my Dev calendar for November 15th, 2025. Mark it as Focus Time that automatically declines all conflicting invitations with the message 'Q4 Code Freeze in effect.' The event should have the color id of the background color, #e1e1e1 while the calendar should use the ful... | Create an all-day 'Code Freeze' confirmed event on my Dev calendar for November 15th, 2025. Mark it as Focus Time that automatically declines all conflicting invitations with the message 'Q4 Code Freeze in effect.' The event should have the color id of the background color, #e1e1e1 while the calendar should use the ful... | 8 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251128_220140_863_df2c536d_4aa7dcfd.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 40,965 | 1,927 | 3,180 | {"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"carol_reader_acl":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM acls a WHERE a.cale... | enterprise-ops-gym |
task_20251225_180047_141_a8eea1c0_002e725f | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | Andrew Bell is officially transitioning into his new Administration role and will be working out of the main office starting today. I've been tracking this through his onboarding record, HRC0000721 and TAX-12-0021. Please update his work location to Office Based and set his new position in his HR profile. While you're ... | [
"fetch_hr_profiles",
"update_hr_profile",
"get_hr_service_by_name",
"list_hr_cases",
"update_hr_case_task",
"update_user_details",
"list_hr_case_tasks",
"update_hr_case"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "hr_case_task_update_verification", "description": "Verifies that task HRT0001025 (hr_case_task_id=26) for the cultural orientation video was marked as closed_complete and remains active under parent case 11.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SE... | eog-gemini-gemini-3.5-flash-oh-task_20251225_180047_141_a8eea1c0_002e725f | Andrew Bell is officially transitioning into his new Administration role and will be working out of the main office starting today. I've been tracking this through his onboarding record, HRC0000721 and TAX-12-0021. Please update his work location to Office Based and set his new position in his HR profile. While you're ... | Andrew Bell is officially transitioning into his new Administration role and will be working out of the main office starting today. I've been tracking this through his onboarding record, HRC0000721 and TAX-12-0021. Please update his work location to Office Based and set his new position in his HR profile. While you're ... | 12 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251225_180047_141_a8eea1c0_002e725f.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 233,358 | 4,286 | 5,167 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":18,"resolved":false,"score":0,"total_verifiers":21,"verification_results":{"audit_trail_verification":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT CASE WHEN ((SELECT COUNT() FRO... | enterprise-ops-gym |
task_20251128_123025_545_13762b97_ad80b87c | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | We are consolidating our document review process and need to clean up the Technical Spec PDF in the engineering drive. First, find all the resolved comment threads on that document and verify they actually have replies confirming resolution. For any resolved comments that don't have a closing reply from either me or Mi... | [
"create_permission",
"update_revisions",
"list_permission",
"update_permission",
"create_replies",
"list_revisions",
"update_files",
"list_comments",
"list_files",
"create_file"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"X-Auth-Token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9... | [{"verifier_type": "database_state", "name": "Resolved Comments Have Confirmation Replies", "description": "Verifies that Resolved Comments Have Confirmation Replies", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) as unconfirmed_resolved\nFROM comments c\nWHERE c.file_id = '01JBQM3... | eog-gpt-5.5-2026-04-23-oh-task_20251128_123025_545_13762b97_ad80b87c | We are consolidating our document review process and need to clean up the Technical Spec PDF in the engineering drive. First, find all the resolved comment threads on that document and verify they actually have replies confirming resolution. For any resolved comments that don't have a closing reply from either me or Mi... | We are consolidating our document review process and need to clean up the Technical Spec PDF in the engineering drive. First, find all the resolved comment threads on that document and verify they actually have replies confirming resolution. For any resolved comments that don't have a closing reply from either me or Mi... | 13 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251128_123025_545_13762b97_ad80b87c.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 75,763 | 5,634 | 7,686 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":6,"resolved":false,"score":0,"total_verifiers":9,"verification_results":{"Alex No Longer Has Commenter Access":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) as commen... | enterprise-ops-gym |
task_20260114_173911_329_a8eea1c0_b687c646 | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | I was reviewing the onboarding progress for Marc Henry and noticed his case is missing the development environment setup and the final contractor experience survey. Please add his Dev Environment Setup checklist task and assign it to the HR Service Desk Group. Ensure it includes Request Laptop for Developer and Provisi... | [
"create_survey_instance",
"find_group_by_name",
"create_hr_case_task",
"list_hr_case_tasks",
"create_checklist",
"list_surveys",
"update_hr_case",
"list_hr_cases"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "hr_case_tasks_creation", "description": "Verifies that two HR case tasks were created for case 10 with correct task IDs, numbers, types, assignment group, ready status, active state, and organization context.", "gym_name": "sn-hr-internal", "validation_config": {"query": "S... | eog-gemini-gemini-3.5-flash-oh-task_20260114_173911_329_a8eea1c0_b687c646 | I was reviewing the onboarding progress for Marc Henry and noticed his case is missing the development environment setup and the final contractor experience survey. Please add his Dev Environment Setup checklist task and assign it to the HR Service Desk Group. Ensure it includes Request Laptop for Developer and Provisi... | I was reviewing the onboarding progress for Marc Henry and noticed his case is missing the development environment setup and the final contractor experience survey. Please add his Dev Environment Setup checklist task and assign it to the HR Service Desk Group. Ensure it includes Request Laptop for Developer and Provisi... | 13 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_173911_329_a8eea1c0_b687c646.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 345,349 | 5,941 | 7,330 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"checklist_items_creation":{"actual":2,"comparison_type":"equals","details":"Comparison equals: 2 vs 2","expected":2,"passed":true,"query":"SELECT COUNT(*) FROM (SELECT 1 FROM che... | enterprise-ops-gym |
task_20260102_002012_363_00364ece_a3936446 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Emily Moore should be assigned to Stephanie Clark's new case, which was received through an email just now, saying that she is facing issues with older bugs that are affecting their stable branches in the Docker Enterprise Variant 35. Initialize a new high-priority case on this. This case was supposed to be assigned to... | [
"link_case_knowledge",
"check_user_membership",
"send_notification",
"update_user_details",
"find_contact_by_portal_user",
"retrieve_knowledge",
"find_product",
"create_new_case",
"add_new_group_member",
"find_entitlements",
"find_user_group",
"find_user"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "scott.mitchell@servicenow.com"}, "user_info": {"user_id": 41, "name": "Scott Mitchell", "email": "scott.mitch... | [{"verifier_type": "database_state", "name": "Validating notification. ", "description": "Validating whether an update notification was successfully sent to Stephanie Clark. ", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS count\nFROM notification n\nJOIN user u ON n.email = u.email\nW... | eog-gpt-5.5-2026-04-23-oh-task_20260102_002012_363_00364ece_a3936446 | Emily Moore should be assigned to Stephanie Clark's new case, which was received through an email just now, saying that she is facing issues with older bugs that are affecting their stable branches in the Docker Enterprise Variant 35. Initialize a new high-priority case on this. This case was supposed to be assigned to... | Emily Moore should be assigned to Stephanie Clark's new case, which was received through an email just now, saying that she is facing issues with older bugs that are affecting their stable branches in the Docker Enterprise Variant 35. Initialize a new high-priority case on this. This case was supposed to be assigned to... | 16 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_002012_363_00364ece_a3936446.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 44,978 | 1,761 | 2,726 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"Validating a new case assignment. ":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS count\nFRO... | enterprise-ops-gym |
task_20260121_171247_475_cbcf38f8_c0a86487 | calendar | You are a Google Calendar automation agent with full admin rights to manage users, calendars, and events. Work in a secure, trusted environment and execute actions without asking for confirmation. Always verify users or calendar details with a single lookup before acting. Use accurate data only, never make assumptions.... | Project Management currently holds our Sprint Planning & Architecture Review session. Recolor that event so it uses background '#ff887c' with foreground '#1d1d1d', then move it into the Team Coordination calendar so the broader team can see it. After the move, configure both calendars (Project Management and Team Coord... | [
"move_event",
"get_calendar_list",
"update_calendar",
"patch_event",
"get_colors",
"list_events"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767199777772_bvarqz06i.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info... | [{"verifier_type": "database_state", "name": "Project Management calendar emptied", "description": "Ensure no events remain on alice-projects after the move", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM events WHERE calendar_id = 'alice-projects';", "expected_value": 0, "comparison_... | eog-gpt-5.5-2026-04-23-oh-task_20260121_171247_475_cbcf38f8_c0a86487 | Project Management currently holds our Sprint Planning & Architecture Review session. Recolor that event so it uses background '#ff887c' with foreground '#1d1d1d', then move it into the Team Coordination calendar so the broader team can see it. After the move, configure both calendars (Project Management and Team Coord... | Project Management currently holds our Sprint Planning & Architecture Review session. Recolor that event so it uses background '#ff887c' with foreground '#1d1d1d', then move it into the Team Coordination calendar so the broader team can see it. After the move, configure both calendars (Project Management and Team Coord... | 11 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260121_171247_475_cbcf38f8_c0a86487.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 102,480 | 3,239 | 3,987 | {"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Project Management calendar emptied":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) FROM e... | enterprise-ops-gym |
task_20260105_145825_060_701c5774_1054ca6e | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | Hi, I want to create a new label. Could you please help me with that. Create a new label named "Management", if it does not exist. Apply this label to all the messages where either a receiver or a sender is manager@company.com., but do not label any drafts. Remove any other labels applied to these messages. | [
"batch_modify_messages",
"create_label",
"list_messages",
"list_labels"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "Check if a new label is created", "description": "Check if a new label is created", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from labels where user_id = 'user_001' and name = 'Management'", "expected_value": 1, "comparison_type": "equals"... | eog-gpt-5.5-2026-04-23-oh-task_20260105_145825_060_701c5774_1054ca6e | Hi, I want to create a new label. Could you please help me with that. Create a new label named "Management", if it does not exist. Apply this label to all the messages where either a receiver or a sender is manager@company.com., but do not label any drafts. Remove any other labels applied to these messages. | Hi, I want to create a new label. Could you please help me with that. Create a new label named "Management", if it does not exist. Apply this label to all the messages where either a receiver or a sender is manager@company.com., but do not label any drafts. Remove any other labels applied to these messages. | 10 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_145825_060_701c5774_1054ca6e.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 36,570 | 3,330 | 4,066 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Check if a new label is created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"select count(*) from labels wh... | enterprise-ops-gym |
task_20260115_172636_260_fa1836dc_7a703e50 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and be... | Isabella Rossi reported an email sync issue yesterday that was marked as resolved, but she just contacted us to say the problem is happening again. Find her most recent resolved incident and reopen it so the team can investigate further. Send a notification to the agent who originally resolved it (subject: 'Reopened In... | [
"get_user",
"list_incidents",
"update_incident",
"send_notification",
"list_users"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_raj_2024_secure"}, "user_info": {"user_id": "USER_007", "name": "Raj Patel", "email": "raj.p... | [{"verifier_type": "database_state", "name": "verify_incident_reopened_in_progress", "description": "Check that Isabella's latest incident was reopened and is now in progress", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident WHERE incident_id = 'INC_022' AND status = 'in_progre... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260115_172636_260_fa1836dc_7a703e50 | Isabella Rossi reported an email sync issue yesterday that was marked as resolved, but she just contacted us to say the problem is happening again. Find her most recent resolved incident and reopen it so the team can investigate further. Send a notification to the agent who originally resolved it (subject: 'Reopened In... | Isabella Rossi reported an email sync issue yesterday that was marked as resolved, but she just contacted us to say the problem is happening again. Find her most recent resolved incident and reopen it so the team can investigate further. Send a notification to the agent who originally resolved it (subject: 'Reopened In... | 7 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260115_172636_260_fa1836dc_7a703e50.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 40,823 | 1,183 | 2,289 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"verify_incident_reopened_in_progress":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM inci... | enterprise-ops-gym |
task_20251212_081413_439_66392a82_7eb34f57 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | The case CS-0000026 was created some time ago, but it was never properly aligned with the right knowledge article or owned by the correct internal team. Look-up for relevant knowledge article for this SQL Server 2019 patchset service instability. Going forward, the case should be overseen by "Randy Martinez", who will ... | [
"find_user",
"search_cases",
"retrieve_knowledge",
"add_new_group_member",
"update_knowledge",
"link_case_knowledge",
"check_user_membership",
"update_case",
"find_user_group"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson... | [{"verifier_type": "database_state", "name": "Knowledge published state", "description": "Checks that knowledge_id = 101 (KB-0000101) for product 67 (Microsoft SQL Server 2019 Patchset 47) is now in published state.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM knowledge WHE... | eog-gemini-gemini-3.5-flash-oh-task_20251212_081413_439_66392a82_7eb34f57 | The case CS-0000026 was created some time ago, but it was never properly aligned with the right knowledge article or owned by the correct internal team. Look-up for relevant knowledge article for this SQL Server 2019 patchset service instability. Going forward, the case should be overseen by "Randy Martinez", who will ... | The case CS-0000026 was created some time ago, but it was never properly aligned with the right knowledge article or owned by the correct internal team. Look-up for relevant knowledge article for this SQL Server 2019 patchset service instability. Going forward, the case should be overseen by "Randy Martinez", who will ... | 9 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251212_081413_439_66392a82_7eb34f57.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 73,214 | 3,377 | 4,210 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Case Knowledge linkage":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS cnt FROM case_knowle... | enterprise-ops-gym |
task_20260116_131741_243_1628b966_c66e5972 | hybrid | # **Email Management Assistant Policy**
**Role:** Email Management Assistant
**Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings).
You must act solely based on **confirmed user context** and **existing data integrity rules**. ... | When I registered for the hr system with an email jessicabrown@servicenow.com, I mistakenly misspelled my phone number. Please recheck that the phone is +95482136874. If it is not, I need to change it; however, I don't have permission. So I need to write a message to my admin Karen, whose last name starts with W., but ... | [
"create_draft",
"delete_draft",
"get_user_using_email",
"list_drafts",
"list_users"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr... | [{"verifier_type": "database_state", "name": "Check that the case created correctly", "description": "Check that the case created correctly", "gym_name": "sn-hr-internal", "validation_config": {"query": "select count(*) from hr_case where coe_type = 'HRIT' and short_description like '%Hi Karen Watkins, I need to update... | eog-gpt-5.5-2026-04-23-oh-task_20260116_131741_243_1628b966_c66e5972 | When I registered for the hr system with an email jessicabrown@servicenow.com, I mistakenly misspelled my phone number. Please recheck that the phone is +95482136874. If it is not, I need to change it; however, I don't have permission. So I need to write a message to my admin Karen, whose last name starts with W., but ... | When I registered for the hr system with an email jessicabrown@servicenow.com, I mistakenly misspelled my phone number. Please recheck that the phone is +95482136874. If it is not, I need to change it; however, I don't have permission. So I need to write a message to my admin Karen, whose last name starts with W., but ... | 14 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_131741_243_1628b966_c66e5972.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 119,232 | 5,914 | 8,306 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Check that other drafts are deleted":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"select count(*) from dra... | enterprise-ops-gym |
task_20260102_080520_113_d4a463c3_90b440a8 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | We got an update that ServiceNow's current active tokyo branch is closing down, and they will restart the other one. Help me update the same on our side to reflect the same. They had a product with serial number something like 2272 installed there, but now that needs to be moved to their other location in the same city... | [
"retrieve_installed_products",
"find_account",
"update_location",
"update_installed_product_details",
"find_locations"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson... | [{"verifier_type": "database_state", "name": "Verify that the product is moved to new active location", "description": "Verify that the product is moved to new active location", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM installed_product WHERE installed_product_id = 4 AND locatio... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260102_080520_113_d4a463c3_90b440a8 | We got an update that ServiceNow's current active tokyo branch is closing down, and they will restart the other one. Help me update the same on our side to reflect the same. They had a product with serial number something like 2272 installed there, but now that needs to be moved to their other location in the same city... | We got an update that ServiceNow's current active tokyo branch is closing down, and they will restart the other one. Help me update the same on our side to reflect the same. They had a product with serial number something like 2272 installed there, but now that needs to be moved to their other location in the same city... | 7 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_080520_113_d4a463c3_90b440a8.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 61,710 | 1,640 | 2,604 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Verify that current location is inactivated":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM... | enterprise-ops-gym |
task_20251211_141114_742_4d9df647_e15bd80a | drive | # **Drive Management Assistant Policy**
**Role:** Drive Management Assistant
**Mandate:** Secure and accurate management of user content, permissions, and organization within Google Drive and Shared Drives.
You must operate exclusively based on **confirmed user permissions**, **existing file states**, and **database... | Hi,
I need you to take the lead on cleaning up our shared workspace before the end-of-quarter review. I've got a few action items for you that require your discretion.
Andrew's role on the holiday event has changed. He no longer needs to organize it, just review it. Please adjust his access to the event plan accordingl... | [
"list_files_labels",
"list_permission",
"modify_files_labels",
"update_permission",
"create_file",
"list_files"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1764776317015_jplw4hf1v.sql", "context": {"x-auth-token": "ya29.y2JnXRitNCsbfnKAIRuNvVQh2AIzjOwy2X1HkTYaVrRcHjKavSJDvJ5n6Wu_yBwG_MEbvqAy8hLgKlKxYBHA3rojCFIgcSB... | [{"verifier_type": "database_state", "name": "Verify Permission Downgrade on \"Holiday Event Plan.docx\"", "description": "Verify Permission Downgrade on \"Holiday Event Plan.docx\"", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*)\nFROM permissions p\nJOIN users u ON p.user_id = u.i... | eog-gemini-gemini-3.5-flash-oh-task_20251211_141114_742_4d9df647_e15bd80a | Hi,
I need you to take the lead on cleaning up our shared workspace before the end-of-quarter review. I've got a few action items for you that require your discretion.
Andrew's role on the holiday event has changed. He no longer needs to organize it, just review it. Please adjust his access to the event plan accordingl... | Hi,
I need you to take the lead on cleaning up our shared workspace before the end-of-quarter review. I've got a few action items for you that require your discretion.
Andrew's role on the holiday event has changed. He no longer needs to organize it, just review it. Please adjust his access to the event plan accordingl... | 28 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251211_141114_742_4d9df647_e15bd80a.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 951,029 | 17,847 | 20,708 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Verify Label Update on \"Marketing Strategy\"":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*... | enterprise-ops-gym |
task_20260109_202436_533_a8eea1c0_755eabdd | hr | HR MANAGEMENT ASSISTANT POLICY
Role: HR Management Assistant
System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
Compliance Level: Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and... | We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall... | [
"get_hr_service_by_name",
"create_new_hr_service",
"update_hr_service",
"create_checklist",
"get_topic_categories",
"get_user_using_name",
"add_new_group_member",
"create_hr_case_task",
"add_new_skill_to_user",
"add_new_assignment_rule",
"list_skills",
"find_group_by_name",
"register_hr_crit... | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "topic_detail_creation", "description": "Verifies that the \"Compensation Review\" topic detail was created successfully under the Benefits category with active status and topic_detail_id 36.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FRO... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260109_202436_533_a8eea1c0_755eabdd | We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall... | We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall... | 25 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_202436_533_a8eea1c0_755eabdd.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 134,024 | 1,843 | 4,238 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":8,"resolved":false,"score":0,"total_verifiers":9,"verification_results":{"assignment_rule_creation":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM assignment_rules W... | enterprise-ops-gym |
task_20251204_085603_739_ae7b45e2_b7a96253 | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | Please access the Technical Spec.pdf in the Engineering Projects drive and thank Mike Chen in a comment for his feedback by saying, "Thanks for the detailed feedback. All implementation approach details have been added to section 3." After this, update the file description to "Final Technical Specifications - Q4 2024 I... | [
"list_permission",
"list_drives",
"update_files",
"create_comments",
"list_files",
"delete_permission"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"x-auth-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9... | [{"verifier_type": "database_state", "name": "Verify Comment Added to Important Notes", "description": "Confirms new comment was added to Important Notes.txt about mass calculation", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM comments WHERE file_id = '01JBQM3K8TGHZX9... | eog-gpt-5.5-2026-04-23-oh-task_20251204_085603_739_ae7b45e2_b7a96253 | Please access the Technical Spec.pdf in the Engineering Projects drive and thank Mike Chen in a comment for his feedback by saying, "Thanks for the detailed feedback. All implementation approach details have been added to section 3." After this, update the file description to "Final Technical Specifications - Q4 2024 I... | Please access the Technical Spec.pdf in the Engineering Projects drive and thank Mike Chen in a comment for his feedback by saying, "Thanks for the detailed feedback. All implementation approach details have been added to section 3." After this, update the file description to "Final Technical Specifications - Q4 2024 I... | 7 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_085603_739_ae7b45e2_b7a96253.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 24,359 | 777 | 1,321 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Verify Access Proposal Denied":{"actual":0,"comparison_type":"greater_than","details":"Comparison greater_than: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS... | enterprise-ops-gym |
task_20251219_115208_288_701c5774_66a236f8 | hybrid | # **Email Management Assistant Policy**
**Role:** Email Management Assistant
**Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings).
You must act solely based on **confirmed user context** and **existing data integrity rules**. ... | Please review my vacation responder configuration to ensure it matches my preferences. Set the out-of-office auto-reply to activate on December 15, 2025, and automatically deactivate on January 1 of the following year. I asked my friend from csm, she will replace me in my social projects. Her name is Terry Lopez and sh... | [
"list_send_as_aliases",
"list_labels",
"send_message",
"list_users",
"update_vacation_settings",
"update_user_details",
"get_vacation_settings"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr... | [{"verifier_type": "database_state", "name": "Check that the first and last names are updated in the csm", "description": "Check that the first and last names are updated in the csm", "gym_name": "sn-csm-server", "validation_config": {"query": "select count(*) from user where email = 'jessicabrown83@gmail.com' and firs... | eog-gemini-gemini-3.5-flash-oh-task_20251219_115208_288_701c5774_66a236f8 | Please review my vacation responder configuration to ensure it matches my preferences. Set the out-of-office auto-reply to activate on December 15, 2025, and automatically deactivate on January 1 of the following year. I asked my friend from csm, she will replace me in my social projects. Her name is Terry Lopez and sh... | Please review my vacation responder configuration to ensure it matches my preferences. Set the out-of-office auto-reply to activate on December 15, 2025, and automatically deactivate on January 1 of the following year. I asked my friend from csm, she will replace me in my social projects. Her name is Terry Lopez and sh... | 21 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251219_115208_288_701c5774_66a236f8.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 428,995 | 22,078 | 25,189 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Check that the first and last names are updated in the csm":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"s... | enterprise-ops-gym |
task_20260108_194921_186_8e9e30d7_a087d6f8 | teams | # **Teams Assistant Policy**
You are a **Microsoft Teams Management Assistant**.
Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies.
You must always act on **confirmed context** a... | In our TechCorp Solutions team, I want to formalize our weekly release readiness reviews using structured Teams meetings instead of scattered ad-hoc calls. Create an internal townhall called 'TechCorp Weekly Release Readiness' scheduled for next Friday, 10-11 AM Pacific Time. Make it organization-only, with Alice Johns... | [
"list_teams",
"list_users",
"create_virtual_event_townhall",
"send_channel_message",
"create_channel",
"list_channels",
"update_channel",
"add_tabs_to_channels",
"create_call",
"create_teamwork_tag"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1764050565764_u95l4bfjz.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user... | [{"verifier_type": "database_state", "name": "techcorp_release_townhall_created", "description": "Verify the TechCorp Weekly Release Readiness townhall exists as an organization-only virtual event with correct schedule and notifications enabled.", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT CASE... | eog-gemini-gemini-3.5-flash-oh-task_20260108_194921_186_8e9e30d7_a087d6f8 | In our TechCorp Solutions team, I want to formalize our weekly release readiness reviews using structured Teams meetings instead of scattered ad-hoc calls. Create an internal townhall called 'TechCorp Weekly Release Readiness' scheduled for next Friday, 10-11 AM Pacific Time. Make it organization-only, with Alice Johns... | In our TechCorp Solutions team, I want to formalize our weekly release readiness reviews using structured Teams meetings instead of scattered ad-hoc calls. Create an internal townhall called 'TechCorp Weekly Release Readiness' scheduled for next Friday, 10-11 AM Pacific Time. Make it organization-only, with Alice Johns... | 17 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260108_194921_186_8e9e30d7_a087d6f8.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 410,497 | 11,048 | 14,992 | {"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":9,"verification_results":{"audio_call_created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM calls WHERE json_ext... | enterprise-ops-gym |
task_20260116_054437_417_59bb807c_d73ca3e4 | hybrid | You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests.
**Your Thought Process:**
1. **Analyze the Request:** Carefully analyze the user's latest message to understand t... | We got a request for employee offboarding. Tabitha Bullock from the 'Security Operations' department needs to be offboarded Today (2025-12-25). Find Tabitha in Teams to get her contact information. Then look her up in our HR system to retrieve her employee profile details. Create a new HR case for this offboarding requ... | [
"send_chat_message",
"get_user",
"list_chats",
"create_new_hr_case",
"get_user_using_name",
"find_group_by_name",
"create_chat",
"get_hr_service_by_name",
"update_hr_profile",
"list_users",
"update_hr_case"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1766557346752_3wcj2d1gv.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4... | [{"verifier_type": "database_state", "name": "Verify HR Case Created", "description": "Confirms HR offboarding case was created with correct assignment", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FROM hr_case WHERE opened_for = 3 AND assignment_group = 4 AND priority = 'high' AND coe... | eog-gpt-5.5-2026-04-23-oh-task_20260116_054437_417_59bb807c_d73ca3e4 | We got a request for employee offboarding. Tabitha Bullock from the 'Security Operations' department needs to be offboarded Today (2025-12-25). Find Tabitha in Teams to get her contact information. Then look her up in our HR system to retrieve her employee profile details. Create a new HR case for this offboarding requ... | We got a request for employee offboarding. Tabitha Bullock from the 'Security Operations' department needs to be offboarded Today (2025-12-25). Find Tabitha in Teams to get her contact information. Then look her up in our HR system to retrieve her employee profile details. Create a new HR case for this offboarding requ... | 13 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_054437_417_59bb807c_d73ca3e4.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 69,402 | 2,365 | 3,635 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Verify Employee End Date Updated":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM hr_pro... | enterprise-ops-gym |
task_20260114_172823_954_a8eea1c0_b725e936 | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | Please look into the status of case HRC0000711. I'd like this case moved out of its current group and assigned to the Global Service Desk Group instead. Go ahead and transition it to the next state since work is now in progress and change the priority to high. Update the short description to accurately reflect the chan... | [
"update_hr_case",
"create_survey_instance",
"list_hr_cases",
"create_hr_case_task",
"update_survey",
"get_user_using_name",
"find_group_by_name",
"list_surveys",
"create_checklist",
"list_hr_case_tasks"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "hr_case_update_verification", "description": "Verifies that HR case HRC0000711 was updated with work_in_progress status, high priority, assigned to Global Service Desk (group_id 3), and the updated escalation short description.", "gym_name": "sn-hr-internal", "validation_co... | eog-gpt-5.5-2026-04-23-oh-task_20260114_172823_954_a8eea1c0_b725e936 | Please look into the status of case HRC0000711. I'd like this case moved out of its current group and assigned to the Global Service Desk Group instead. Go ahead and transition it to the next state since work is now in progress and change the priority to high. Update the short description to accurately reflect the chan... | Please look into the status of case HRC0000711. I'd like this case moved out of its current group and assigned to the Global Service Desk Group instead. Go ahead and transition it to the next state since work is now in progress and change the priority to high. Update the short description to accurately reflect the chan... | 3 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_172823_954_a8eea1c0_b725e936.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 20,237 | 1,177 | 1,392 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"checklist_item_creation_verification":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM check... | enterprise-ops-gym |
task_20251130_105156_866_0a0bf089_eef6d2ed | calendar | You are a Google Calendar automation agent with full administrative permissions to manage users, calendars, ACLs, settings, and events. Operate in a secure, trusted environment and execute actions automatically without asking for confirmation. Always verify identifiers such as calendarId and eventId with a single looku... | Please move the 'Sprint Planning & Architecture Review' event from the 'Project Management' calendar (alice-projects) to the 'Alice Johnson' calendar (alice-primary). After that, update the calendar title to 'Project Alchemy'. Then, grant Bob Smith (bob.smith@techcorp.com) and Carol White (carol.white@techcorp.com) rea... | [
"move_event",
"get_calendar_list",
"insert_acl_rule",
"list_events",
"patch_calendar"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764251838281_jreexk286.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info... | [{"verifier_type": "database_state", "name": "Verify event moved to Alice\u2019s calendar", "description": "Ensure that the 'Sprint Planning & Architecture Review' event now exists under the 'alice-primary' calendar.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) AS count FROM events WHER... | eog-gemini-gemini-3.5-flash-oh-task_20251130_105156_866_0a0bf089_eef6d2ed | Please move the 'Sprint Planning & Architecture Review' event from the 'Project Management' calendar (alice-projects) to the 'Alice Johnson' calendar (alice-primary). After that, update the calendar title to 'Project Alchemy'. Then, grant Bob Smith (bob.smith@techcorp.com) and Carol White (carol.white@techcorp.com) rea... | Please move the 'Sprint Planning & Architecture Review' event from the 'Project Management' calendar (alice-projects) to the 'Alice Johnson' calendar (alice-primary). After that, update the calendar title to 'Project Alchemy'. Then, grant Bob Smith (bob.smith@techcorp.com) and Carol White (carol.white@techcorp.com) rea... | 8 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251130_105156_866_0a0bf089_eef6d2ed.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 72,087 | 2,213 | 2,952 | {"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Verify calendar title update":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS count FRO... | enterprise-ops-gym |
task_20260113_120745_735_4d9df647_017a9009 | hybrid | You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests.
**Your Thought Process:**
1. **Analyze the Request:** Carefully analyze the user's latest message to understand t... | Emergency customer call needed. Find the NetApp storage case (FAS model) from web channel at low priority.
Look up Bob Smith's user details in Teams so you can call him. Create an outbound call to Bob Smith to discuss case CS-0000008 emergency data corruption response. Use callback URI https://techcorp.com/api/calls/c... | [
"send_channel_message",
"create_call",
"get_user",
"update_case",
"find_contacts",
"search_cases",
"list_channels",
"send_notification",
"find_products"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765826170153_yh400aejr.sql", "context": {"x-user-email": "joanne.simpson@servicenow.com", "x-access-token": "tok_f4d363b73d4b_83e7a19d05bc_0195c10f"}, "user_info": ... | [{"verifier_type": "database_state", "name": "Verify Case Escalated to Critical", "description": "Confirms NetApp case priority changed from low to critical with impact escalation", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM customer_case WHERE case_id = 8 AND priority = 'critical... | eog-gpt-5.5-2026-04-23-oh-task_20260113_120745_735_4d9df647_017a9009 | Emergency customer call needed. Find the NetApp storage case (FAS model) from web channel at low priority.
Look up Bob Smith's user details in Teams so you can call him. Create an outbound call to Bob Smith to discuss case CS-0000008 emergency data corruption response. Use callback URI https://techcorp.com/api/calls/c... | Emergency customer call needed. Find the NetApp storage case (FAS model) from web channel at low priority.
Look up Bob Smith's user details in Teams so you can call him. Create an outbound call to Bob Smith to discuss case CS-0000008 emergency data corruption response. Use callback URI https://techcorp.com/api/calls/c... | 9 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260113_120745_735_4d9df647_017a9009.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 32,225 | 1,100 | 1,954 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Verify Alert Notification Sent":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM notificat... | enterprise-ops-gym |
task_20260105_175342_189_e5bf1251_60089921 | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | I need to set up a new custom email alias for my business communications and configure it to send through an external SMTP server.
First, show me all my current send-as aliases to see what I have configured. Then look at my business alias (the one with "business" in the name) and check its verification status.
After th... | [
"update_send_as_alias",
"get_send_as_alias",
"list_send_as_aliases"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_eve_2025_p1o2i3u4y5t6r7e8w9q0a1s2d3f4g5h6", "user_id": "user_005", "primary_email": "eve@freelanc... | [{"verifier_type": "database_state", "name": "Confirm SMTP Configuration Added", "description": "Confirm SMTP Configuration Added", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM send_as_aliases sa\nJOIN users u ON u.id = sa.user_id\nWHERE u.primary_email = 'eve@freelancer.net... | eog-gpt-5.5-2026-04-23-oh-task_20260105_175342_189_e5bf1251_60089921 | I need to set up a new custom email alias for my business communications and configure it to send through an external SMTP server.
First, show me all my current send-as aliases to see what I have configured. Then look at my business alias (the one with "business" in the name) and check its verification status.
After th... | I need to set up a new custom email alias for my business communications and configure it to send through an external SMTP server.
First, show me all my current send-as aliases to see what I have configured. Then look at my business alias (the one with "business" in the name) and check its verification status.
After th... | 4 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_175342_189_e5bf1251_60089921.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 11,147 | 1,048 | 1,564 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Confirm SMTP Configuration Added":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt\nFROM ... | enterprise-ops-gym |
task_20260116_134415_018_fa1836dc_d8efb574 | hr | HR Management Assistant Policy
Role: HR Management Assistant. System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and ... | A security report was received from Thomas Green indicating his corporate credentials may have been exposed and his access has been revoked. To manage this incident, create a manual HR service 'Security Incident Protocol' filed under the 'General' category. Record the action by logging a critical case taking shape, 'Co... | [
"get_topic_details",
"get_user_using_name",
"create_new_hr_case",
"create_new_hr_service",
"send_notification"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMCIsImlzcyI6Iml0c20ifQ.Ef8_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "Verify HR Service Creation", "description": "Verify Security Incident Protocol HR service was created correctly", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT count(*) \nFROM hr_service \nWHERE service_name = 'Security Incident Protocol' \n AND fulf... | eog-gemini-gemini-3.5-flash-oh-task_20260116_134415_018_fa1836dc_d8efb574 | A security report was received from Thomas Green indicating his corporate credentials may have been exposed and his access has been revoked. To manage this incident, create a manual HR service 'Security Incident Protocol' filed under the 'General' category. Record the action by logging a critical case taking shape, 'Co... | A security report was received from Thomas Green indicating his corporate credentials may have been exposed and his access has been revoked. To manage this incident, create a manual HR service 'Security Incident Protocol' filed under the 'General' category. Record the action by logging a critical case taking shape, 'Co... | 6 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_134415_018_fa1836dc_d8efb574.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 44,555 | 4,336 | 5,014 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Case Details":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT count(*) \nFROM hr_case c\nJOIN hr_s... | enterprise-ops-gym |
task_20251208_035402_755_ad5a67e3_8ca9a646 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Previously, I got a call from Thomas Bailey at Initech about an issue with Docker Enterprise Variant 15, and I created a case for it. The issue is still unresolved, and I had forgotten to add the correct product to the case. I’ve now reviewed and used guidelines while working on the case, but the problem hasn’t been fi... | [
"find_account",
"link_case_knowledge",
"retrieve_knowledge",
"update_case",
"find_contact_by_portal_user",
"search_cases",
"find_product",
"list_users"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "thomas.green@servicenow.com"}, "user_info": {"user_id": 1, "name": "Thomas Green", "email": "thomas.green@ser... | [{"verifier_type": "database_state", "name": "Case updated with correct product", "description": "This verifier confirms that the previously created unresolved phone case for Thomas Bailey at Initech has been correctly updated with the missing product information. It validates that the case now references Docker Enterp... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251208_035402_755_ad5a67e3_8ca9a646 | Previously, I got a call from Thomas Bailey at Initech about an issue with Docker Enterprise Variant 15, and I created a case for it. The issue is still unresolved, and I had forgotten to add the correct product to the case. I’ve now reviewed and used guidelines while working on the case, but the problem hasn’t been fi... | Previously, I got a call from Thomas Bailey at Initech about an issue with Docker Enterprise Variant 15, and I created a case for it. The issue is still unresolved, and I had forgotten to add the correct product to the case. I’ve now reviewed and used guidelines while working on the case, but the problem hasn’t been fi... | 12 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251208_035402_755_ad5a67e3_8ca9a646.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 91,976 | 3,387 | 4,575 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Case updated with correct product":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS cnt\nFROM... | enterprise-ops-gym |
task_20260114_173716_566_46ca2862_301e0b47 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | Hey, could you please put together a knowledge article called 'SAP Oracle Database Memory Leak Resolution'? We had that recent outage, and it'd be great to capture what went wrong and how we fixed it. Here is the article content - "SAP Oracle Database Memory Leak Resolution Document Version: 1.0 Effective Date: Decembe... | [
"link_knowledge_to_incident",
"create_knowledge_article",
"get_user",
"update_knowledge_article",
"retrieve_knowledge_articles",
"list_child_incidents",
"find_incident_by_number"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "Verify SAP Knowledge Article Creation", "description": "Confirms that the SAP Oracle Database Memory Leak Resolution knowledge article was created and published", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*)\nFROM knowledge\nWHERE title = 'SAP... | eog-gpt-5.5-2026-04-23-oh-task_20260114_173716_566_46ca2862_301e0b47 | Hey, could you please put together a knowledge article called 'SAP Oracle Database Memory Leak Resolution'? We had that recent outage, and it'd be great to capture what went wrong and how we fixed it. Here is the article content - "SAP Oracle Database Memory Leak Resolution Document Version: 1.0 Effective Date: Decembe... | Hey, could you please put together a knowledge article called 'SAP Oracle Database Memory Leak Resolution'? We had that recent outage, and it'd be great to capture what went wrong and how we fixed it. Here is the article content - "SAP Oracle Database Memory Leak Resolution Document Version: 1.0 Effective Date: Decembe... | 18 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_173716_566_46ca2862_301e0b47.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 186,748 | 2,078 | 4,932 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":6,"resolved":true,"score":1,"total_verifiers":6,"verification_results":{"Verify Knowledge Links to All Incidents":{"actual":4,"comparison_type":"equals","details":"Comparison equals: 4 vs 4","expected":4,"passed":true,"query":"SELECT COUNT(*)\nFROM i... | enterprise-ops-gym |
task_20251231_164213_376_00364ece_724e98d5 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Diana Johnson left the company and won't be working anymore. Let Casey Green take over all the active cases (cases not cancelled or Closed) of Diana. Make sure the group Case Assignment_3 is also looking after the latest active case of Diana, effective immediately. Once done, send report to the customer of the latest o... | [
"add_new_group_member",
"list_users",
"update_case",
"find_user_group",
"check_user_membership",
"send_notification",
"get_cases_assigned_to",
"find_contacts",
"find_user",
"update_user_details"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "scott.mitchell@servicenow.com"}, "user_info": {"user_id": 41, "name": "Scott Mitchell", "email": "scott.mitch... | [{"verifier_type": "database_state", "name": "Validating user deactivation.", "description": "Validating whether Diana Johnson is deactivated. ", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT count(*) as count\nFROM user\nWHERE first_name = 'Diana'\n AND last_name = 'Johnson'\n AND active = Fals... | eog-gemini-gemini-3.5-flash-oh-task_20251231_164213_376_00364ece_724e98d5 | Diana Johnson left the company and won't be working anymore. Let Casey Green take over all the active cases (cases not cancelled or Closed) of Diana. Make sure the group Case Assignment_3 is also looking after the latest active case of Diana, effective immediately. Once done, send report to the customer of the latest o... | Diana Johnson left the company and won't be working anymore. Let Casey Green take over all the active cases (cases not cancelled or Closed) of Diana. Make sure the group Case Assignment_3 is also looking after the latest active case of Diana, effective immediately. Once done, send report to the customer of the latest o... | 12 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251231_164213_376_00364ece_724e98d5.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 102,266 | 5,524 | 6,378 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"Validate case reassignment.":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS count\nFROM custo... | enterprise-ops-gym |
task_20251231_152332_133_ad5a67e3_2a4e226c | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Ryan Allen reviewed the case assigned to him regarding Palo Alto Networks PA-3220 and found that the applied knowledge article is retired. Republish this retired knowledge article and reconfirm the linkage to the case. | [
"link_case_knowledge",
"get_cases_assigned_to",
"update_knowledge",
"retrieve_knowledge",
"find_case_knowledge_linkages",
"find_user"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "ryan.allen@servicenow.com"}, "user_info": {"user_id": 62, "name": "Ryan Allen", "email": "ryan.allen@servicen... | [{"verifier_type": "database_state", "name": "Link published KB", "description": "validate kb linked", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM case_knowledge WHERE case_kb_id = 528 AND case_id = 5 AND knowledge_id = 195 AND used_as = 'applied';", "expected_value": 1, "compariso... | eog-gpt-5.5-2026-04-23-oh-task_20251231_152332_133_ad5a67e3_2a4e226c | Ryan Allen reviewed the case assigned to him regarding Palo Alto Networks PA-3220 and found that the applied knowledge article is retired. Republish this retired knowledge article and reconfirm the linkage to the case. | Ryan Allen reviewed the case assigned to him regarding Palo Alto Networks PA-3220 and found that the applied knowledge article is retired. Republish this retired knowledge article and reconfirm the linkage to the case. | 7 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251231_152332_133_ad5a67e3_2a4e226c.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 32,706 | 626 | 992 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Link published KB":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM case_knowledge WHERE ca... | enterprise-ops-gym |
task_20251126_230708_209_a9f62433_84d414ed | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | Can I have the list my accessible drives? If there is currently no collaboration file between HR and Finance, create a drive for HR and Finance department called HR-Finance Collaboration where team members in both department can exchange similar documents relating to both teams. Create a doc file called "Collaboration ... | [
"create_permission",
"create_comments",
"create_drive",
"create_file",
"list_drives"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"x-auth-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9... | [{"verifier_type": "database_state", "name": "Verify that new comment is available", "description": "verify that the comment \"Admin please add guideline before the end of the day\" is available", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT \n CASE \n WHEN EXISTS (\n SELECT 1 \n ... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251126_230708_209_a9f62433_84d414ed | Can I have the list my accessible drives? If there is currently no collaboration file between HR and Finance, create a drive for HR and Finance department called HR-Finance Collaboration where team members in both department can exchange similar documents relating to both teams. Create a doc file called "Collaboration ... | Can I have the list my accessible drives? If there is currently no collaboration file between HR and Finance, create a drive for HR and Finance department called HR-Finance Collaboration where team members in both department can exchange similar documents relating to both teams. Create a doc file called "Collaboration ... | 6 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251126_230708_209_a9f62433_84d414ed.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 34,674 | 1,200 | 2,203 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Verify that Mike Chen has neccessary permissions":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT \n CA... | enterprise-ops-gym |
task_20251208_102635_187_c4ad7a70_43753a9a | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Ramos-Case recently notified us through one of their system alerts that they want to move their primary point of contact over to Natalie Sanders. They also mentioned a new problem with their Pure Storage FlashArray//X Variant 47, reporting unusually high hardware temperatures. Please take care of the contact update and... | [
"retrieve_installed_products",
"find_product",
"find_contacts",
"update_contact",
"create_new_case",
"find_user",
"find_account"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "thomas.green@servicenow.com"}, "user_info": ""}] | [{"verifier_type": "database_state", "name": "Primary Contact Updated", "description": "Confirms that portal_user_id = 539 (Natalie Sanders) is now the primary contact for account 26 (Ramos-Case).", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM contact WHERE account_id = 26 AND porta... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251208_102635_187_c4ad7a70_43753a9a | Ramos-Case recently notified us through one of their system alerts that they want to move their primary point of contact over to Natalie Sanders. They also mentioned a new problem with their Pure Storage FlashArray//X Variant 47, reporting unusually high hardware temperatures. Please take care of the contact update and... | Ramos-Case recently notified us through one of their system alerts that they want to move their primary point of contact over to Natalie Sanders. They also mentioned a new problem with their Pure Storage FlashArray//X Variant 47, reporting unusually high hardware temperatures. Please take care of the contact update and... | 10 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251208_102635_187_c4ad7a70_43753a9a.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 30,218 | 1,686 | 2,972 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"New Case Created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM customer_case WHERE acco... | enterprise-ops-gym |
task_20251221_150109_770_e5bf1251_93959046 | hybrid | # **Email Management Assistant Policy**
**Role:** Email Management Assistant
**Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings).
You must act solely based on **confirmed user context** and **existing data integrity rules**. ... | Firstly delete a message related to some invoice 4567. Find the contact for me (user ID 16) and update it to set is_primary to false. | [
"update_contact",
"find_contact_by_portal_user",
"delete_message",
"list_messages"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr... | [{"verifier_type": "database_state", "name": "Verify message deletion", "description": "Verify message deletion", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM messages m\nWHERE m.id = '7c4946e1-7667-4534-bb07-86275009859d'\n AND m.user_id = '104daf4b-2023-49f1-8def-39b4e9dc... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251221_150109_770_e5bf1251_93959046 | Firstly delete a message related to some invoice 4567. Find the contact for me (user ID 16) and update it to set is_primary to false. | Firstly delete a message related to some invoice 4567. Find the contact for me (user ID 16) and update it to set is_primary to false. | 5 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251221_150109_770_e5bf1251_93959046.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 21,968 | 741 | 1,306 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Contact update":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt FROM contact ct JOIN us... | enterprise-ops-gym |
task_20251128_131539_998_13762b97_bea81d98 | drive | You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | We need to do a comprehensive cleanup of our engineering files before the year-end audit. I need you to go through the engineering drive and find every file that was created or modified before March this year and still has open comment threads. For each of those files, close out all the unresolved comments with a note ... | [
"list_comments",
"create_replies",
"list_files",
"create_file",
"copy_files",
"create_comments",
"update_files"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"X-Auth-Token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9... | [{"verifier_type": "database_state", "name": "All Unresolved Comments Closed on Technical Spec", "description": "Verifies that All Unresolved Comments Closed on Technical Spec", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) as unresolved_count\nFROM comments\nWHERE file_id = '01JBQ... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251128_131539_998_13762b97_bea81d98 | We need to do a comprehensive cleanup of our engineering files before the year-end audit. I need you to go through the engineering drive and find every file that was created or modified before March this year and still has open comment threads. For each of those files, close out all the unresolved comments with a note ... | We need to do a comprehensive cleanup of our engineering files before the year-end audit. I need you to go through the engineering drive and find every file that was created or modified before March this year and still has open comment threads. For each of those files, close out all the unresolved comments with a note ... | 21 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251128_131539_998_13762b97_bea81d98.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 124,506 | 4,778 | 7,823 | {"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":9,"verification_results":{"All Unresolved Comments Closed on Technical Spec":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 0","expected":0,"passed":false,"query":"SELECT COUN... | enterprise-ops-gym |
task_20251210_205620_593_391f1eff_ad65c160 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | Benjamin's Wi-Fi (serial number: WIFI-UK-005) hardware priced at Rupees 1370 keeps dropping, like every 5 mins. He's in London office trying to do video calls but it keeps cutting out. With urgency set high, fix this asap. | [
"register_configuration_item",
"list_users",
"find_configuration_item_by_serial_number",
"find_locations",
"get_user",
"create_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "manager_token_priya_2024_secure"}, "user_info": {"user_id": "USER_002", "name": "Priya Sharma", "email":... | [{"verifier_type": "database_state", "name": "Add CI", "description": "validate CI", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM configuration_item WHERE configuration_item_id = \"CI_005\" AND serial_number = \"WIFI-UK-005\" AND owner_id = \"USER_005\" AND location_id = \"LOC_002\" ... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251210_205620_593_391f1eff_ad65c160 | Benjamin's Wi-Fi (serial number: WIFI-UK-005) hardware priced at Rupees 1370 keeps dropping, like every 5 mins. He's in London office trying to do video calls but it keeps cutting out. With urgency set high, fix this asap. | Benjamin's Wi-Fi (serial number: WIFI-UK-005) hardware priced at Rupees 1370 keeps dropping, like every 5 mins. He's in London office trying to do video calls but it keeps cutting out. With urgency set high, fix this asap. | 10 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251210_205620_593_391f1eff_ad65c160.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 68,854 | 3,925 | 6,065 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":10,"verification_results":{"Add CI":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM configuration_item WHERE configur... | enterprise-ops-gym |
task_20251218_104259_233_66392a82_74b17170 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | An organisation is opening a new analytics lab in Munich, Germany. The site should be added as a new active location under the name "TechCorp Munich Analytics Lab", located at 50, Königsplatz 3, Munich, Bavaria, Germany. Two compute nodes have been deployed at this site as part of the analytics rollout. First processin... | [
"update_configuration_item",
"list_users",
"find_locations",
"get_user",
"add_location",
"register_configuration_item"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "user_info": {"user_id": "USER_001", "name": "Marcus Thompson", "email... | [{"verifier_type": "database_state", "name": "Munich Analytics Lab created", "description": "Verify that Munich Analytics Lab created correctly.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM location WHERE name = 'TechCorp Munich Analytics Lab' AND plot_no = '50' AND street =... | eog-gpt-5.5-2026-04-23-oh-task_20251218_104259_233_66392a82_74b17170 | An organisation is opening a new analytics lab in Munich, Germany. The site should be added as a new active location under the name "TechCorp Munich Analytics Lab", located at 50, Königsplatz 3, Munich, Bavaria, Germany. Two compute nodes have been deployed at this site as part of the analytics rollout. First processin... | An organisation is opening a new analytics lab in Munich, Germany. The site should be added as a new active location under the name "TechCorp Munich Analytics Lab", located at 50, Königsplatz 3, Munich, Bavaria, Germany. Two compute nodes have been deployed at this site as part of the analytics rollout. First processin... | 8 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_104259_233_66392a82_74b17170.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 41,576 | 4,707 | 5,324 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Munich Analytics Lab created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt FROM locati... | enterprise-ops-gym |
task_20260114_181932_082_99ba2325_92ddef90 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | I've got a frustrated client on the line about the Storage SAN - Cluster B service acting up again. I need to fire off an email to all the technicians who claimed they fixed the service, letting them know: 'The customer has reported the issue persists. Ticket reopened.' Use the subject line 'URGENT: Issue Recurred'. Al... | [
"get_user",
"update_incident",
"send_notification",
"find_service_by_name",
"list_incidents"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "sending notification to manager", "description": "sending notification to manager", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "select count() from notification where email = 'joanne.simpson@servicenow.com' and message in ('Heads up: Recurring issue on ticke... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260114_181932_082_99ba2325_92ddef90 | I've got a frustrated client on the line about the Storage SAN - Cluster B service acting up again. I need to fire off an email to all the technicians who claimed they fixed the service, letting them know: 'The customer has reported the issue persists. Ticket reopened.' Use the subject line 'URGENT: Issue Recurred'. Al... | I've got a frustrated client on the line about the Storage SAN - Cluster B service acting up again. I need to fire off an email to all the technicians who claimed they fixed the service, letting them know: 'The customer has reported the issue persists. Ticket reopened.' Use the subject line 'URGENT: Issue Recurred'. Al... | 10 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_181932_082_99ba2325_92ddef90.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 107,694 | 4,749 | 6,061 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Checking for the first incident status":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"select count() from in... | enterprise-ops-gym |
task_20251224_104537_197_701c5774_5c104832 | hybrid | # **Email Management Assistant Policy**
**Role:** Email Management Assistant
**Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings).
You must act solely based on **confirmed user context** and **existing data integrity rules**. ... | I started a new position as an agent in the HR company servicenow, I have my working email address jessicabrown@servicenow.com. But I am not sure which skills I have selected in the system. Could you please, check what skills I have. If there is no Spanish Language, could you please try to add it to my list of skills, ... | [
"add_new_skill_to_user",
"list_drafts",
"get_user_using_email",
"get_draft",
"list_skills",
"create_draft",
"list_user_skills",
"list_users"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr... | [{"verifier_type": "database_state", "name": "Check that the draft is created correctly", "description": "Check that the draft is created correctly", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from messages m join drafts d on d.message_id = m.id join message_parts mp on mp.message_id =... | eog-gemini-gemini-3.5-flash-oh-task_20251224_104537_197_701c5774_5c104832 | I started a new position as an agent in the HR company servicenow, I have my working email address jessicabrown@servicenow.com. But I am not sure which skills I have selected in the system. Could you please, check what skills I have. If there is no Spanish Language, could you please try to add it to my list of skills, ... | I started a new position as an agent in the HR company servicenow, I have my working email address jessicabrown@servicenow.com. But I am not sure which skills I have selected in the system. Could you please, check what skills I have. If there is no Spanish Language, could you please try to add it to my list of skills, ... | 19 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251224_104537_197_701c5774_5c104832.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 304,011 | 17,725 | 22,740 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Check that the draft is created correctly":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 3","expected":3,"passed":false,"query":"select count(*) f... | enterprise-ops-gym |
task_20260107_114621_723_df2c536d_d9f135a4 | calendar | You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform... | Can you check what timezone my calendar settings are using, and if it’s not Chicago time, switch it to America/Chicago for me? Also, any calendar where someone has writer access who is not me should be downgraded to reader access. Then, quickly add a confirmed event, Quarterly Reset Day on my primary calendar and fetch... | [
"patch_calendar",
"quick_add_event",
"patch_acl_rule",
"get_calendar_list",
"list_acl_rules",
"get_event"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767718417243_3x8v487ma.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info... | [{"verifier_type": "database_state", "name": "timezone_chicago", "description": "timezone_chicago", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM calendars c WHERE c.calendar_id = 'alice-team' AND c.time_zone = 'America/Chicago';", "expected_value": 1, "comparison_type": "equals"}}, {... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260107_114621_723_df2c536d_d9f135a4 | Can you check what timezone my calendar settings are using, and if it’s not Chicago time, switch it to America/Chicago for me? Also, any calendar where someone has writer access who is not me should be downgraded to reader access. Then, quickly add a confirmed event, Quarterly Reset Day on my primary calendar and fetch... | Can you check what timezone my calendar settings are using, and if it’s not Chicago time, switch it to America/Chicago for me? Also, any calendar where someone has writer access who is not me should be downgraded to reader access. Then, quickly add a confirmed event, Quarterly Reset Day on my primary calendar and fetch... | 11 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260107_114621_723_df2c536d_d9f135a4.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 38,175 | 981 | 2,278 | {"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"no_writer_acls":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM acls WHERE calendar_id ... | enterprise-ops-gym |
task_20251218_104259_233_66392a82_74b17170 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | An organisation is opening a new analytics lab in Munich, Germany. The site should be added as a new active location under the name "TechCorp Munich Analytics Lab", located at 50, Königsplatz 3, Munich, Bavaria, Germany. Two compute nodes have been deployed at this site as part of the analytics rollout. First processin... | [
"update_configuration_item",
"list_users",
"find_locations",
"get_user",
"add_location",
"register_configuration_item"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "user_info": {"user_id": "USER_001", "name": "Marcus Thompson", "email... | [{"verifier_type": "database_state", "name": "Munich Analytics Lab created", "description": "Verify that Munich Analytics Lab created correctly.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM location WHERE name = 'TechCorp Munich Analytics Lab' AND plot_no = '50' AND street =... | eog-gemini-gemini-3.5-flash-oh-task_20251218_104259_233_66392a82_74b17170 | An organisation is opening a new analytics lab in Munich, Germany. The site should be added as a new active location under the name "TechCorp Munich Analytics Lab", located at 50, Königsplatz 3, Munich, Bavaria, Germany. Two compute nodes have been deployed at this site as part of the analytics rollout. First processin... | An organisation is opening a new analytics lab in Munich, Germany. The site should be added as a new active location under the name "TechCorp Munich Analytics Lab", located at 50, Königsplatz 3, Munich, Bavaria, Germany. Two compute nodes have been deployed at this site as part of the analytics rollout. First processin... | 12 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_104259_233_66392a82_74b17170.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 103,946 | 3,552 | 4,542 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Munich Analytics Lab created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt FROM locati... | enterprise-ops-gym |
task_20260113_212050_548_a8eea1c0_73a73ce7 | itsm | # **ITSM Assistant Policy**
**Role:** ITSM Assistant (IT Service Management)
**Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ... | We're seeing a repeat of the disk failures on the second web host. Investigate the records for server with serial SRV-WEB-102 and check if it aligns with the symptoms in current incident reports. If it's failing, take the hardware out of service. Once that's done, find our primary major site outage incident and ensure ... | [
"list_incidents",
"get_user",
"find_configuration_items",
"update_configuration_item",
"link_affected_ci_to_incident"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fw... | [{"verifier_type": "database_state", "name": "ci_011_status_update_to_maintenance_verifier", "description": "Verifies that configuration item CI_011 was updated to maintenance status and that the updated_on timestamp is greater than created_on.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260113_212050_548_a8eea1c0_73a73ce7 | We're seeing a repeat of the disk failures on the second web host. Investigate the records for server with serial SRV-WEB-102 and check if it aligns with the symptoms in current incident reports. If it's failing, take the hardware out of service. Once that's done, find our primary major site outage incident and ensure ... | We're seeing a repeat of the disk failures on the second web host. Investigate the records for server with serial SRV-WEB-102 and check if it aligns with the symptoms in current incident reports. If it's failing, take the hardware out of service. Once that's done, find our primary major site outage incident and ensure ... | 7 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260113_212050_548_a8eea1c0_73a73ce7.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | fireworks_ai/accounts/fireworks/models/minimax-m3 | 43,566 | 2,495 | 3,727 | {"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"ci_011_status_update_to_maintenance_verifier":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FR... | enterprise-ops-gym |
task_20260106_060646_574_1628b966_0fc7207a | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | I have an intern, Jamie, starting next week. Please get my inbox ready:
Create a label named 'Intern Training'.
Add Jamie's school email, 'jamie.intern@university.edu', to my forwarding addresses so I can send him stuff.
Create a filter for emails coming from 'learning@corp.com'. I want these emails to be automaticall... | [
"create_label",
"create_forwarding_address",
"create_filter",
"create_draft"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "primary_email": "alice@example.com", "user_id": "u... | [{"verifier_type": "database_state", "name": "Verify Label Creation", "description": "Verify Label Created Successfully", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(id)\nFROM labels\nWHERE user_id = 'user_001'\n AND name = 'Intern Training';", "expected_value": 1, "comparison_type": "equ... | eog-gemini-gemini-3.5-flash-oh-task_20260106_060646_574_1628b966_0fc7207a | I have an intern, Jamie, starting next week. Please get my inbox ready:
Create a label named 'Intern Training'.
Add Jamie's school email, 'jamie.intern@university.edu', to my forwarding addresses so I can send him stuff.
Create a filter for emails coming from 'learning@corp.com'. I want these emails to be automaticall... | I have an intern, Jamie, starting next week. Please get my inbox ready:
Create a label named 'Intern Training'.
Add Jamie's school email, 'jamie.intern@university.edu', to my forwarding addresses so I can send him stuff.
Create a filter for emails coming from 'learning@corp.com'. I want these emails to be automaticall... | 8 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_060646_574_1628b966_0fc7207a.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 54,204 | 26,251 | 27,142 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Verify Filter":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(F.id)\nFROM filters AS F\nJOIN labe... | enterprise-ops-gym |
task_20260106_155851_715_df0ecdeb_7b4347ef | teams | # **Teams Assistant Policy**
You are a **Microsoft Teams Management Assistant**.
Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies.
You must always act on **confirmed context** a... | We’re onboarding a new vendor lead, and I (James Wilson) am coordinating his setup to streamline our vendor and supply chain processes. Please create a new account for Steven Hale with the email steven.hale@techcorp.com, set his job title to Vendor Coordinator, and enable his account so he can access our workspace. Onc... | [
"create_teamwork_tag",
"list_teams",
"add_channel_member",
"list_channels",
"create_user"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1764390033317_3qpvfeibh.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user... | [{"verifier_type": "database_state", "name": "Teams User Created And Enabled", "description": "Verify that Steven Hale exists in teams_users with correct UPN, job title, and account enabled.", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) AS count FROM teams_users WHERE user_principal_nam... | eog-gpt-5.5-2026-04-23-oh-task_20260106_155851_715_df0ecdeb_7b4347ef | We’re onboarding a new vendor lead, and I (James Wilson) am coordinating his setup to streamline our vendor and supply chain processes. Please create a new account for Steven Hale with the email steven.hale@techcorp.com, set his job title to Vendor Coordinator, and enable his account so he can access our workspace. Onc... | We’re onboarding a new vendor lead, and I (James Wilson) am coordinating his setup to streamline our vendor and supply chain processes. Please create a new account for Steven Hale with the email steven.hale@techcorp.com, set his job title to Vendor Coordinator, and enable his account so he can access our workspace. Onc... | 4 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_155851_715_df0ecdeb_7b4347ef.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 27,062 | 1,172 | 1,581 | {"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Development Channel Membership Added":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS coun... | enterprise-ops-gym |
task_20251128_154607_365_1628b966_a730b5cf | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | I'm trying to back up my emails to an external hard drive using a legacy software that only speaks POP3.
Please enable POP access for all mail (even mail that's already been downloaded).
While you are in the settings, check my IMAP configuration. Ensure IMAP is enabled.
I also need you to change the IMAP Auto-Expunge ... | [
"get_pop_settings",
"update_pop_settings",
"get_imap_settings",
"update_imap_settings"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "Verify POP Disabled", "description": "Verify POP Disabled Successfully", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(id)\nFROM pop_settings\nWHERE user_id = 'user_001'\n AND access_window = 'allMail';", "expected_value": 1, "comparison_type": ... | eog-gemini-gemini-3.5-flash-oh-task_20251128_154607_365_1628b966_a730b5cf | I'm trying to back up my emails to an external hard drive using a legacy software that only speaks POP3.
Please enable POP access for all mail (even mail that's already been downloaded).
While you are in the settings, check my IMAP configuration. Ensure IMAP is enabled.
I also need you to change the IMAP Auto-Expunge ... | I'm trying to back up my emails to an external hard drive using a legacy software that only speaks POP3.
Please enable POP access for all mail (even mail that's already been downloaded).
While you are in the settings, check my IMAP configuration. Ensure IMAP is enabled.
I also need you to change the IMAP Auto-Expunge ... | 5 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251128_154607_365_1628b966_a730b5cf.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 13,496 | 1,958 | 2,534 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify IMAP Configuration":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(id)\nFROM imap_settings... | enterprise-ops-gym |
task_20260116_084548_120_fa1836dc_679067bc | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | In the internal HR system for the organization whose production data you are not allowed to fabricate but must still fully configure, imagine that high‑priority US payroll issues are currently visible to too many people and, paradoxically, to no one in particular, because they are routed by generic rules that pretend t... | [
"register_hr_criteria",
"create_new_hr_case",
"add_new_assignment_rule",
"list_hr_cases",
"add_new_user_group"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "Verify the visibility criterion is correctly registered and tied to the confidential group", "description": "Verify the visibility criterion is correctly registered and tied to the confidential group", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COU... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260116_084548_120_fa1836dc_679067bc | In the internal HR system for the organization whose production data you are not allowed to fabricate but must still fully configure, imagine that high‑priority US payroll issues are currently visible to too many people and, paradoxically, to no one in particular, because they are routed by generic rules that pretend t... | In the internal HR system for the organization whose production data you are not allowed to fabricate but must still fully configure, imagine that high‑priority US payroll issues are currently visible to too many people and, paradoxically, to no one in particular, because they are routed by generic rules that pretend t... | 2 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_084548_120_fa1836dc_679067bc.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 6,556 | 395 | 779 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Negative check: ensure there are no high‑priority US payroll correction cases using the new approval criterion that are assigned to any other group":{"actual":0,"comparison_type"... | enterprise-ops-gym |
task_20260102_171008_763_ad5a67e3_cb101d3b | csm | # **CSM Assistant Policy**
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases and in other related processes e... | For the new critical case reported by Elizabeth Chase regarding Palo Alto Networks PA-3220, link the relevant knowledge article (If the relevant guidance is not yet in a usable state, make sure it is appropriately prepared so it can be applied) for resolving and progress the SLA to begin investigation. Also, let them k... | [
"update_case",
"update_knowledge",
"find_user",
"find_product",
"retrieve_knowledge",
"update_case_sla_details",
"find_contact_by_portal_user",
"link_case_knowledge",
"send_notification",
"search_cases",
"find_case_slas"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "joanne.simpson@servicenow.com"}, "user_info": {"user_id": 4, "name": "Joanne Simpson", "email": "joanne.simps... | [{"verifier_type": "database_state", "name": "SLA B transition", "description": "validate sla B transition", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT stage FROM case_sla WHERE case_sla_id = 2;", "expected_value": "in_progress", "comparison_type": "contains"}}, {"verifier_type": "database_stat... | eog-gemini-gemini-3.5-flash-oh-task_20260102_171008_763_ad5a67e3_cb101d3b | For the new critical case reported by Elizabeth Chase regarding Palo Alto Networks PA-3220, link the relevant knowledge article (If the relevant guidance is not yet in a usable state, make sure it is appropriately prepared so it can be applied) for resolving and progress the SLA to begin investigation. Also, let them k... | For the new critical case reported by Elizabeth Chase regarding Palo Alto Networks PA-3220, link the relevant knowledge article (If the relevant guidance is not yet in a usable state, make sure it is appropriately prepared so it can be applied) for resolving and progress the SLA to begin investigation. Also, let them k... | 15 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_171008_763_ad5a67e3_cb101d3b.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 336,591 | 5,638 | 6,529 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Case transition":{"actual":"in_progress","comparison_type":"contains","details":"Comparison contains: in_progress vs in_progress","expected":"in_progress","passed":true,"query":... | enterprise-ops-gym |
task_20260106_133642_894_66392a82_3e083fa5 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | The support team has reached out regarding one of our contacts, "Derek Blake." His issue was previously handled by Alexandra Hansen, and it now appears to have been closed prematurely, while the internal workflow for follow-up actions was never completed. The case associated with Derek requires managerial oversight so ... | [
"find_entitlements",
"find_user",
"find_contact_by_portal_user",
"search_cases",
"update_user_details",
"list_user_groups",
"update_case",
"list_group_members",
"list_users"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1765127762806_vmzizk5bq.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson... | [{"verifier_type": "database_state", "name": "Derek Blake User Reactivated", "description": "Checks that the Derek Blake is active.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM user WHERE user_id = 622 AND active = 1; ", "expected_value": 1, "comparison_type": "equals"}}, {... | eog-gpt-5.5-2026-04-23-oh-task_20260106_133642_894_66392a82_3e083fa5 | The support team has reached out regarding one of our contacts, "Derek Blake." His issue was previously handled by Alexandra Hansen, and it now appears to have been closed prematurely, while the internal workflow for follow-up actions was never completed. The case associated with Derek requires managerial oversight so ... | The support team has reached out regarding one of our contacts, "Derek Blake." His issue was previously handled by Alexandra Hansen, and it now appears to have been closed prematurely, while the internal workflow for follow-up actions was never completed. The case associated with Derek requires managerial oversight so ... | 11 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_133642_894_66392a82_3e083fa5.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 74,085 | 1,912 | 2,457 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Case Reopened and Assigned to an Account Management Manager":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELE... | enterprise-ops-gym |
task_20260106_213903_609_e7cfb93b_5e95c001 | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | I want to build a proper review pipeline inside my mailbox.
Start by gathering every message that references a meeting, milestone, review, or proposal.
Label those messages as “Needs Review”.
Now look at the threads these messages belong to.
If the thread has more than one message in it, label all messages in that thr... | [
"list_labels",
"list_messages",
"modify_message",
"modify_thread",
"get_thread",
"create_label"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "needs_review_applied", "description": "Checks that messages containing relevant keywords received the \u201cNeeds Review\u201d label.", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*)\nFROM message_labels ml\nJOIN labels l ON ml.label_id = l.id\... | eog-gpt-5.5-2026-04-23-oh-task_20260106_213903_609_e7cfb93b_5e95c001 | I want to build a proper review pipeline inside my mailbox.
Start by gathering every message that references a meeting, milestone, review, or proposal.
Label those messages as “Needs Review”.
Now look at the threads these messages belong to.
If the thread has more than one message in it, label all messages in that thr... | I want to build a proper review pipeline inside my mailbox.
Start by gathering every message that references a meeting, milestone, review, or proposal.
Label those messages as “Needs Review”.
Now look at the threads these messages belong to.
If the thread has more than one message in it, label all messages in that thr... | 16 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_213903_609_e7cfb93b_5e95c001.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 56,823 | 1,309 | 2,532 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"active_thread_correctness":{"actual":2,"comparison_type":"equals","details":"Comparison equals: 2 vs 2","expected":2,"passed":true,"query":"SELECT COUNT(*)\nFROM message_labels... | enterprise-ops-gym |
task_20260113_032200_394_ad5a67e3_5e3873b8 | hr | HR MANAGEMENT ASSISTANT POLICY
Role: HR Management Assistant
System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
Compliance Level: Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and... | Please prepare a new lifecycle event package for our Global Assignment Transition Program under ServiceNow. Begin by adding a topic category named International Mobility using the Talent Management COE, and create three topic details beneath it: Assignment Initiation, Visa & Compliance Prep, and Assignment Wind-Down.
... | [
"create_new_hr_service",
"add_new_user_group",
"add_new_topic_detail",
"get_hr_service_by_name",
"update_hr_service",
"get_topic_categories",
"get_service_template_by_name",
"add_new_topic_category",
"find_group_by_name",
"create_new_service_template",
"register_hr_criteria"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "Verify topic category International Mobility exists under Talent Management COE", "description": "Verify topic category International Mobility exists under Talent Management COE", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*)\nFROM topic_cate... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260113_032200_394_ad5a67e3_5e3873b8 | Please prepare a new lifecycle event package for our Global Assignment Transition Program under ServiceNow. Begin by adding a topic category named International Mobility using the Talent Management COE, and create three topic details beneath it: Assignment Initiation, Visa & Compliance Prep, and Assignment Wind-Down.
... | Please prepare a new lifecycle event package for our Global Assignment Transition Program under ServiceNow. Begin by adding a topic category named International Mobility using the Talent Management COE, and create three topic details beneath it: Assignment Initiation, Visa & Compliance Prep, and Assignment Wind-Down.
... | 14 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260113_032200_394_ad5a67e3_5e3873b8.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 69,789 | 2,671 | 4,576 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":6,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Catalog cleanup: service renamed + deactivated":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*)\n... | enterprise-ops-gym |
task_20260101_122222_300_ad5a67e3_3757206c | csm | CSM Agent Policy
You are a Customer Service Management Administrator. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effect... | There's an SSL termination issue happening on one of Wayne Enterprises' Windows Server boxes, the 2022 Datacenter edition. They called it in, so open a high-priority case for it. Use their primary contact for this, ensuring the contact is active and reachable. Short description: 'SSL termination issue on Windows Server... | [
"create_new_case",
"find_account",
"update_contact",
"find_product",
"link_new_case_sla",
"add_new_entitlement",
"find_sla_definitions",
"find_contacts",
"update_case",
"enlist_new_contract"
] | [] | /mcp | 1 | true | [{"context": {"x-user-email": "joanne.simpson@servicenow.com"}, "mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "user_info": {"email": "joanne.simpson@servicenow.com", "name": "Joanne Simp... | [{"description": "Validates the support contract has correct type, status, dates, and price", "gym_name": "sn-csm-server", "name": "Confirm the support contract for Wayne Enterprises is created with correct attributes", "validation_config": {"comparison_type": "equals", "expected_value": 1, "query": "SELECT COUNT(*) FR... | eog-gemini-gemini-3.5-flash-oh-task_20260101_122222_300_ad5a67e3_3757206c | There's an SSL termination issue happening on one of Wayne Enterprises' Windows Server boxes, the 2022 Datacenter edition. They called it in, so open a high-priority case for it. Use their primary contact for this, ensuring the contact is active and reachable. Short description: 'SSL termination issue on Windows Server... | There's an SSL termination issue happening on one of Wayne Enterprises' Windows Server boxes, the 2022 Datacenter edition. They called it in, so open a high-priority case for it. Use their primary contact for this, ensuring the contact is active and reachable. Short description: 'SSL termination issue on Windows Server... | 13 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260101_122222_300_ad5a67e3_3757206c.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 124,253 | 5,206 | 6,586 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Confirm the case is linked to 'SLA Response - High' (RESPONSE metric) and is in_progress":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected"... | enterprise-ops-gym |
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