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Folsom Street, San Francisco. |
o QUEST's telephone service had been disconnected twice for nonpayment, and |
twice he had his service restored by impersonating a service |
representative. |
o Learning to test circuits and trunks with his computer by using ROTL and |
CAROT test procedures. |
o Members of the Legion of Doom often accessed test trunks to monitor each |
other's lines for fun. |
o On several occasions QUEST would post the telephone number of a public |
coin phone for access to his BBS, Digital IDS. He would then access teh |
Millbrae COSMOS wire center and add call forwarding to the coin phone. He |
would activate the call forwarding to his home telephone number, securing |
the identity of his location. |
o QUEST would impersonate an employee who had authorization to use a Data |
Kit and have it turned on for him. When he was done, he would call back |
and have the Data Kit turned off. |
o QUEST also would use his knowledge to disconnect and busyout the telephone |
services of individuals he did not like. Further, he would add several |
custom calling features to their lines to create larger bills. |
o It was very easy to use the test trunks with his computer to seize another |
person's dial tone and make calls appear on their bills. QUEST did not |
admit charging 976 calls to anyone, but he knew of others who did. |
o When the Legion of Doom attacked a computer system, they gave themselves |
five minutes to complete the hacking. If they were not successful in five |
minutes, they would attempt another system. The Legion of Doom was able |
to crack a computer in under five minutes approximately 90% of the time. |
o QUEST would impersonate employees to get non-published telephone listings. |
QUEST received the non-published listing for Apple Computer Founder, Steve |
Wozniak, and members of The Beastie Boys rock group. |
o QUEST told Dougherty of one New York member of the Legion of Doom, "Bill |
from Arnoc," (Bill From RNOC) who has been placing his own traps in New |
York. Bill from Arnoc (Bill From RNOC) helped QUEST place traps in |
Pacific Bell. |
(Gee Stan, you forgot to admit sneaking over the border. -KL) |
The review of the evidence seized at QUEST's residence tends to corroborate all |
QUEST's statements. |
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - |
Conclusions |
----------- |
There are some important conclusions that can be drawn from the above two cases |
regarding future computer system concerns. |
o The number of individuals capable of entering Pacific Bell operating |
systems is growing. |
o Computer Hackers are becoming more sophisticated in their attacks. |
o Dial-up ports will always be a target for computer entry by a hacker. |
o Even dial-up ports with remote callbacks and manually controlled modems |
can be compromised. |
o A hacker can place a central office off-line by overloading a SCC mini |
computer by improperly placing traps or by putting traps on several DID |
multi-trunk groups such as MCI or Sprint groups. |
o Terrorist or Organized Crime organizations could use this underground |
computer technology against Pacific Bell or to their own advantage. |
o Pacific Bell proprietary data bases such as PTT ESAC or PB2 ESAC could be |
compromised. |
o The integrity of accurate customer billing statements have been |
compromised through access to the CEBS (Computerized Electronic Billing |
System) and will remain questionable. A customer can dispute large |
direct-dialed calls and claim his telephone was accessed by a computer |
hacker. |
- - - |
o Oryan QUEST has a really BIG mouth and would dick over anyone and everyone |
to overcome his inferiority complex from being an illegal alien without a |
green card. Outside of the Dan The Operator/Maxfield incident, I have |
never seen such a mass admission of guilt. To make matters worse, QUEST |
probably made up most of the incidents to make himself sound like a really |
big time hacker. |
- - - |
Recommendations |
--------------- |
The information gained as a result of the above investigations should be shared |
with those individuals responsible for the integrity of our computer systems. |
Further, an ongoing business partnership between security and the individuals |
responsible for the integrity of our computer systems should be initiated and |
maintained to ensure prompt, effective resolution of future computer related |
security issues. |
JOHN E. VENN |
Manager-Electronic Operations |
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