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Folsom Street, San Francisco.
o QUEST's telephone service had been disconnected twice for nonpayment, and
twice he had his service restored by impersonating a service
representative.
o Learning to test circuits and trunks with his computer by using ROTL and
CAROT test procedures.
o Members of the Legion of Doom often accessed test trunks to monitor each
other's lines for fun.
o On several occasions QUEST would post the telephone number of a public
coin phone for access to his BBS, Digital IDS. He would then access teh
Millbrae COSMOS wire center and add call forwarding to the coin phone. He
would activate the call forwarding to his home telephone number, securing
the identity of his location.
o QUEST would impersonate an employee who had authorization to use a Data
Kit and have it turned on for him. When he was done, he would call back
and have the Data Kit turned off.
o QUEST also would use his knowledge to disconnect and busyout the telephone
services of individuals he did not like. Further, he would add several
custom calling features to their lines to create larger bills.
o It was very easy to use the test trunks with his computer to seize another
person's dial tone and make calls appear on their bills. QUEST did not
admit charging 976 calls to anyone, but he knew of others who did.
o When the Legion of Doom attacked a computer system, they gave themselves
five minutes to complete the hacking. If they were not successful in five
minutes, they would attempt another system. The Legion of Doom was able
to crack a computer in under five minutes approximately 90% of the time.
o QUEST would impersonate employees to get non-published telephone listings.
QUEST received the non-published listing for Apple Computer Founder, Steve
Wozniak, and members of The Beastie Boys rock group.
o QUEST told Dougherty of one New York member of the Legion of Doom, "Bill
from Arnoc," (Bill From RNOC) who has been placing his own traps in New
York. Bill from Arnoc (Bill From RNOC) helped QUEST place traps in
Pacific Bell.
(Gee Stan, you forgot to admit sneaking over the border. -KL)
The review of the evidence seized at QUEST's residence tends to corroborate all
QUEST's statements.
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Conclusions
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There are some important conclusions that can be drawn from the above two cases
regarding future computer system concerns.
o The number of individuals capable of entering Pacific Bell operating
systems is growing.
o Computer Hackers are becoming more sophisticated in their attacks.
o Dial-up ports will always be a target for computer entry by a hacker.
o Even dial-up ports with remote callbacks and manually controlled modems
can be compromised.
o A hacker can place a central office off-line by overloading a SCC mini
computer by improperly placing traps or by putting traps on several DID
multi-trunk groups such as MCI or Sprint groups.
o Terrorist or Organized Crime organizations could use this underground
computer technology against Pacific Bell or to their own advantage.
o Pacific Bell proprietary data bases such as PTT ESAC or PB2 ESAC could be
compromised.
o The integrity of accurate customer billing statements have been
compromised through access to the CEBS (Computerized Electronic Billing
System) and will remain questionable. A customer can dispute large
direct-dialed calls and claim his telephone was accessed by a computer
hacker.
- - -
o Oryan QUEST has a really BIG mouth and would dick over anyone and everyone
to overcome his inferiority complex from being an illegal alien without a
green card. Outside of the Dan The Operator/Maxfield incident, I have
never seen such a mass admission of guilt. To make matters worse, QUEST
probably made up most of the incidents to make himself sound like a really
big time hacker.
- - -
Recommendations
---------------
The information gained as a result of the above investigations should be shared
with those individuals responsible for the integrity of our computer systems.
Further, an ongoing business partnership between security and the individuals
responsible for the integrity of our computer systems should be initiated and
maintained to ensure prompt, effective resolution of future computer related
security issues.
JOHN E. VENN
Manager-Electronic Operations