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1131096_15_item7_p64_s0
1131096_14_item7_p68_s0
Total revenue for the year ended December 31, 2012 increased almost entirely due to an increase in business services revenue.
Total revenue for the year ended December 31, 2013 increased by 41% due to an increase in business services revenue.
2
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[ "41" ]
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1131096_15_item7_p4_s0
1131096_14_item7_p6_s4
We charge clients a percentage of collections, in most cases, connecting our financial results directly to that of our clients and our ability to drive revenue to medical practices.
percentage of payments collected by us on behalf of our clients, connecting our financial results directly to that of our clients and our ability to drive revenue to medical practices.
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1131096_15_item7_p4_s4
1131096_14_item7_p7_s2
Our other expense categories are less directly related to growth of revenues and relate more to our planning for the future, our overall business management activities, and our infrastructure.
Our research and development, general and administrative, and depreciation and amortization expense categories are less directly related to growth of revenues and relate more to our planning for the future, our overall business management activities, and our infrastructure.
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1131096_15_item7_p83_s5
1131096_14_item7_p88_s0
Investing Cash Flow Activities Net cash used in investing activities increased $424.8 million to $424.9 million for the year ended December 31, 2013 , as compared to the year ended December 31, 2012 .
Investing Cash Flow Activities Net cash used in investing activities decreased $297.6 million to $127.3 million for the year ended December 31, 2014 , as compared to the year ended December 31, 2013 .
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1131096_15_item7_p89_s2
1131096_14_item7_p92_s1
Our investment in equipment consists primarily of purchases of technology infrastructure to provide service stability and additional capacity to support our expanding client base.
Our increased investment in equipment for the period ended December 31, 2013 consists primarily of purchases of technology infrastructure to provide service stability and additional capacity to support our expanding client base.
2
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1131096_16_item7_p0_s1
1131096_15_item7_p0_s1
All statements other than statements of historical fact contained in this Annual Report on Form 10-K are forward-looking statements, including those regarding the increased levels of automation and volume of our services; implementation services provided by external service providers; expanded sales and marketing effor...
All statements other than statements of historical fact contained in this Annual Report on Form 10-K are forward-looking statements, including those regarding our expectations about our growth; expanded sales and marketing efforts; market trends; investments to support continued growth, new service offerings, and infra...
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1131096_16_item7_p13_s1
1131096_15_item7_p13_s2
Due to the specific nature of these agreements and the variability in the amount of discount offered for individual services across multiple contracts, we have not always been able to conclude that a consistent number of standalone sales of a deliverable have been priced within a reasonably narrow range in order to ass...
Due to the variability in the amount of discount offered for individual services across multiple contracts, we have not been able to conclude that a consistent number of stand-alone sales of a deliverable have been priced within a reasonably narrow range in order to assert that we have established vendor-specific objec...
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1131096_16_item7_p13_s2
1131096_15_item7_p13_s3
When we cannot establish VSOE of fair value, we then determine if we can establish TPE of fair value.
When we cannot establish VSOE of fair value, we determine if we can establish third-party evidence ( TPE ) of fair value.
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1131096_16_item7_p16_s0
1131096_15_item7_p16_s0
Our calculation of BESP may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
Our estimate of the expected performance period may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
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1131096_16_item7_p15_s0
1131096_15_item7_p17_s0
Our estimate of the expected performance period may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
Our calculation of BESP may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
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1131096_16_item7_p17_s3
1131096_15_item7_p18_s3
Premium subscriptions are recognized ratably over the contracted term of delivery, typically one year.
Premium subscriptions are recognized ratably over the contracted term of delivery.
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1131096_16_item7_p50_s0
1131096_15_item7_p42_s6
Direct operating expense does not include allocated amounts for rent, occupancy costs, depreciation, and amortization, except for amortization related to certain purchased intangible assets.
Sales and marketing expense does not include allocated amounts for rent, occupancy costs, depreciation, or amortization, except for amortization related to certain purchased intangible assets.
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1131096_16_item7_p48_s6
1131096_15_item7_p43_s7
Sales and marketing expense does not include allocated amounts for rent, occupancy costs, depreciation, and amortization, except for amortization related to certain purchased intangible assets.
Direct operating expense does not include allocated amounts for rent, occupancy costs, depreciation, or amortization, except for amortization related to certain purchased intangible assets.
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[ "Sales", "and", "marketing", "expense", "does", "not", "include", "allocated", "amounts", "for", "rent", ",", "occupancy", "costs", ",", "depreciation", ",", "and", "amortization", ",", "except", "for", "amortization", "related", "to", "certain", "purchased", "i...
[ "Direct", "operating", "expense", "does", "not", "include", "allocated", "amounts", "for", "rent", ",", "occupancy", "costs", ",", "depreciation", ",", "or", "amortization", ",", "except", "for", "amortization", "related", "to", "certain", "purchased", "intangible...
[]
[ "Direct", "operating" ]
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1131096_16_item7_p73_s3
1131096_15_item7_p51_s3
This guidance is effective for annual reporting periods beginning after December 15, 2016, including interim periods within that reporting period.
Early adoption is permitted only as of annual reporting periods beginning after December 15, 2016, including interim reporting periods within that reporting period.
2
[ "<tag1>", "This", "guidance", "is", "effective", "for", "annual", "reporting", "periods", "beginning", "after", "December", "15", ",", "2016", ",", "including", "interim", "periods", "within", "that", "reporting", "period", ".", "<tag2>", "Early", "adoption", "i...
[ "This", "guidance", "is", "effective", "for", "annual", "reporting", "periods", "beginning", "after", "December", "15", ",", "2016", ",", "including", "interim", "periods", "within", "that", "reporting", "period", "." ]
[ "Early", "adoption", "is", "permitted", "only", "as", "of", "annual", "reporting", "periods", "beginning", "after", "December", "15", ",", "2016", ",", "including", "interim", "reporting", "periods", "within", "that", "reporting", "period", "." ]
[]
[ "Early", "adoption", "permitted" ]
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1131096_16_item7_p76_s2
1131096_15_item7_p56_s2
The increases in the number of physicians and providers using our revenue cycle and practice management service, athenaCollector; electronic health record management service, athenaClinicals; and patient communication management service, athenaCommunicator; are as follows:
The increases in the number of physicians and providers using our revenue cycle and practice management service; EHR service; and patient engagement service; are as follows:
2
[ "<tag1>", "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ",", "athenaCollector", ";", "electronic", "health", "record", "management", "service", ","...
[ "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ",", "athenaCollector", ";", "electronic", "health", "record", "management", "service", ",", "athenaC...
[ "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ";", "EHR", "service", ";", "and", "patient", "engagement", "service", ";", "are", "as", "follows...
[]
[ "EHR", "engagement" ]
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1131096_16_item7_p83_s2
1131096_15_item7_p56_s2
The increases in the number of physicians and providers using our revenue cycle and practice management service, athenaCollector; electronic health record management service, athenaClinicals; and patient communication management service, athenaCommunicator; are as follows:
The increases in the number of physicians and providers using our revenue cycle and practice management service; EHR service; and patient engagement service; are as follows:
2
[ "<tag1>", "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ",", "athenaCollector", ";", "electronic", "health", "record", "management", "service", ","...
[ "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ",", "athenaCollector", ";", "electronic", "health", "record", "management", "service", ",", "athenaC...
[ "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ";", "EHR", "service", ";", "and", "patient", "engagement", "service", ";", "are", "as", "follows...
[]
[ "EHR", "engagement" ]
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1131096_16_item7_p76_s2
1131096_15_item7_p65_s1
The increases in the number of physicians and providers using our revenue cycle and practice management service, athenaCollector; electronic health record management service, athenaClinicals; and patient communication management service, athenaCommunicator; are as follows:
The increases in the number of physicians and providers using our revenue cycle and practice management service; EHR service; and patient engagement service; are as follows:
2
[ "<tag1>", "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ",", "athenaCollector", ";", "electronic", "health", "record", "management", "service", ","...
[ "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ",", "athenaCollector", ";", "electronic", "health", "record", "management", "service", ",", "athenaC...
[ "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ";", "EHR", "service", ";", "and", "patient", "engagement", "service", ";", "are", "as", "follows...
[]
[ "EHR", "engagement" ]
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1131096_16_item7_p83_s2
1131096_15_item7_p65_s1
The increases in the number of physicians and providers using our revenue cycle and practice management service, athenaCollector; electronic health record management service, athenaClinicals; and patient communication management service, athenaCommunicator; are as follows:
The increases in the number of physicians and providers using our revenue cycle and practice management service; EHR service; and patient engagement service; are as follows:
2
[ "<tag1>", "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ",", "athenaCollector", ";", "electronic", "health", "record", "management", "service", ","...
[ "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ",", "athenaCollector", ";", "electronic", "health", "record", "management", "service", ",", "athenaC...
[ "The", "increases", "in", "the", "number", "of", "physicians", "and", "providers", "using", "our", "revenue", "cycle", "and", "practice", "management", "service", ";", "EHR", "service", ";", "and", "patient", "engagement", "service", ";", "are", "as", "follows...
[]
[ "EHR", "engagement" ]
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1131096_16_item7_p89_s0
1131096_15_item7_p72_s1
Our sales and marketing headcount increased 34% since December 31, 2012 , as we hired additional sales personnel to focus on adding new customers and increasing penetration within our existing markets.
We hired additional sales personnel to focus on adding new customers and increasing penetration within our existing markets.
2
[ "<tag1>", "Our", "sales", "and", "marketing", "headcount", "increased", "34", "%", "since", "December", "31", ",", "2012", ",", "as", "we", "hired", "additional", "sales", "personnel", "to", "focus", "on", "adding", "new", "customers", "and", "increasing", "...
[ "Our", "sales", "and", "marketing", "headcount", "increased", "34", "%", "since", "December", "31", ",", "2012", ",", "as", "we", "hired", "additional", "sales", "personnel", "to", "focus", "on", "adding", "new", "customers", "and", "increasing", "penetration"...
[ "We", "hired", "additional", "sales", "personnel", "to", "focus", "on", "adding", "new", "customers", "and", "increasing", "penetration", "within", "our", "existing", "markets", "." ]
[]
[]
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1131096_16_item7_p90_s8
1131096_15_item7_p74_s6
These costs were partially offset by a $2.5 million net gain in the year ended December 31, 2013 , due to the early termination of our lease and the realization of the remaining balance in deferred rent upon acquisition of the Arsenal on the Charles property where our corporate headquarters are located in Watertown, Ma...
Finally, the year ended December 31, 2013 reflected a $2.5 million net gain due to the early termination of our lease and the realization of the remaining balance in deferred rent upon our acquisition of the Arsenal on the Charles.
2
[ "<tag1>", "These", "costs", "were", "partially", "offset", "by", "a", "$", "2.5", "million", "net", "gain", "in", "the", "year", "ended", "December", "31", ",", "2013", ",", "due", "to", "the", "early", "termination", "of", "our", "lease", "and", "the", ...
[ "These", "costs", "were", "partially", "offset", "by", "a", "$", "2.5", "million", "net", "gain", "in", "the", "year", "ended", "December", "31", ",", "2013", ",", "due", "to", "the", "early", "termination", "of", "our", "lease", "and", "the", "realizati...
[ "Finally", ",", "the", "year", "ended", "December", "31", ",", "2013", "reflected", "a", "$", "2.5", "million", "net", "gain", "due", "to", "the", "early", "termination", "of", "our", "lease", "and", "the", "realization", "of", "the", "remaining", "balance...
[]
[ "Finally", "reflected" ]
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1131096_17_item7_p17_s3
1131096_16_item7_p15_s0
Our calculation of BESP may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
Our estimate of the expected performance period may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
2
[ "<tag1>", "Our", "calculation", "of", "BESP", "may", "prove", "to", "be", "inaccurate", ",", "in", "which", "case", "we", "may", "have", "understated", "or", "overstated", "the", "revenue", "recognized", "in", "an", "accounting", "period", ".", "<tag2>", "Ou...
[ "Our", "calculation", "of", "BESP", "may", "prove", "to", "be", "inaccurate", ",", "in", "which", "case", "we", "may", "have", "understated", "or", "overstated", "the", "revenue", "recognized", "in", "an", "accounting", "period", "." ]
[ "Our", "estimate", "of", "the", "expected", "performance", "period", "may", "prove", "to", "be", "inaccurate", ",", "in", "which", "case", "we", "may", "have", "understated", "or", "overstated", "the", "revenue", "recognized", "in", "an", "accounting", "period...
[]
[ "estimate", "expected", "performance" ]
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1131096_17_item7_p17_s0
1131096_16_item7_p16_s0
Our estimate of the expected performance period may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
Our method to establish our BESP, including our model and our assumptions, may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
2
[ "<tag1>", "Our", "estimate", "of", "the", "expected", "performance", "period", "may", "prove", "to", "be", "inaccurate", ",", "in", "which", "case", "we", "may", "have", "understated", "or", "overstated", "the", "revenue", "recognized", "in", "an", "accounting...
[ "Our", "estimate", "of", "the", "expected", "performance", "period", "may", "prove", "to", "be", "inaccurate", ",", "in", "which", "case", "we", "may", "have", "understated", "or", "overstated", "the", "revenue", "recognized", "in", "an", "accounting", "period...
[ "Our", "method", "to", "establish", "our", "BESP", ",", "including", "our", "model", "and", "our", "assumptions", ",", "may", "prove", "to", "be", "inaccurate", ",", "in", "which", "case", "we", "may", "have", "understated", "or", "overstated", "the", "rev...
[]
[ "method", "establish", "BESP", "including", "model", "assumptions" ]
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1131096_17_item7_p19_s1
1131096_16_item7_p17_s2
Premium subscription fees are assessed on the length of the subscription period, typically one year, and payment occurs at the time of order, which is in advance of the services being performed; such payments are therefore recorded as deferred revenue.
Payment associated with these subscription fees occurs at the time of order, which is in advance of the services being performed; such payments are therefore recorded as deferred revenue.
2
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[ "Premium", "subscription", "fees", "are", "assessed", "on", "the", "length", "of", "the", "subscription", "period", ",", "typically", "one", "year", ",", "and", "payment", "occurs", "at", "the", "time", "of", "order", ",", "which", "is", "in", "advance", "...
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[]
[ "Payment", "associated" ]
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1131096_17_item7_p19_s3
1131096_16_item7_p17_s4
If a license code expires before it is redeemed, revenue is recognized upon expiration.
If a subscription code expires before it is redeemed, revenue is recognized upon expiration.
2
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[ "If", "a", "license", "code", "expires", "before", "it", "is", "redeemed", ",", "revenue", "is", "recognized", "upon", "expiration", "." ]
[ "If", "a", "subscription", "code", "expires", "before", "it", "is", "redeemed", ",", "revenue", "is", "recognized", "upon", "expiration", "." ]
[]
[ "subscription" ]
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1131096_17_item7_p20_s0
1131096_16_item7_p18_s1
These clients are charged a fee for the group of services to be provided and are typically billed a portion of the contracted fee upon signing of the agreement with the balance billed upon one or more future milestones.
Sponsored clinical information and decision support service clients are charged a fee for the service or group of services to be provided and are typically billed a portion of the contracted fee upon signing of the agreement with the balance billed upon one or more future milestones.
2
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[ "These", "clients", "are", "charged", "a", "fee", "for", "the", "group", "of", "services", "to", "be", "provided", "and", "are", "typically", "billed", "a", "portion", "of", "the", "contracted", "fee", "upon", "signing", "of", "the", "agreement", "with", "...
[ "Sponsored", "clinical", "information", "and", "decision", "support", "service", "clients", "are", "charged", "a", "fee", "for", "the", "service", "or", "group", "of", "services", "to", "be", "provided", "and", "are", "typically", "billed", "a", "portion", "of...
[]
[ "Sponsored", "clinical", "information", "decision", "support", "service", "service" ]
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1131096_17_item7_p24_s0
1131096_16_item7_p19_s2
Since VSOE and TPE do not exist, we use BESP to establish fair value and to allocate total consideration to each element in the arrangement.
Since VSOE and TPE do not exist, we use our best estimate of the selling price, or BESP, to establish the relative selling value and to allocate total consideration to each element in the arrangement.
2
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[]
[ "best", "estimate", "selling", "price", "relative", "selling" ]
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1131096_17_item7_p1_s1
1131096_16_item7_p1_s1
Except as required by law, we are under no duty to update or revise any of such forward-looking statements, whether as a result of new information, future events, or otherwise, after the date of this Annual Report on Form 10-K. Overview athenahealth provides cloud-based business services that empower health care provid...
Except as required by law, we are under no duty to update or revise any of such forward-looking statements, whether as a result of new information, future events, or otherwise, after the date of this Annual Report on Form 10-K.
2
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[]
[]
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1131096_17_item7_p13_s0
1131096_16_item7_p25_s3
The determination of the amount of revenue we can recognize each accounting period requires management to make estimates and judgments on the expected customer life.
The determination of the amount of revenue we can recognize each accounting period related to certain non-refundable, upfront fees associated with our integrated network-enabled services requires management to make estimates and judgments on the expected client life.
2
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[]
[ "related", "certain", "non", "refundable", "upfront", "fees", "associated", "integrated", "network", "enabled", "services", "client" ]
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1131096_17_item7_p2_s7
1131096_16_item7_p2_s4
We believe that this network effect enables each client to benefit from the collective experience of other clients.
We believe that including our clients on the same instance of software creates a network effect that enables each client to benefit from the collective experience of other clients.
2
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[]
[ "including", "instance", "software", "creates" ]
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1131096_17_item7_p34_s1
1131096_16_item7_p37_s1
As a result, we capitalize certain costs associated with the creation of internally-developed software for internal use (i.e., athenaNet), the purchase of internally-developed software via asset acquisition (i.e., webOMR), and third-party software licenses.
As a result, we capitalize certain costs associated with the creation of internally-developed software for internal use (i.e., athenaNet).
2
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[]
[]
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1131096_17_item7_p36_s1
1131096_16_item7_p39_s1
Significant judgments related to internally-developed software include determining whether it is probable that projects will result in new or additional functionality; concluding on when the application development phase starts and ends; and deciding which costs, especially employee compensation costs, should be capita...
Significant judgments related to the capitalization of internal use software costs include determining whether it is probable that projects will result in new or additional functionality; concluding on when the application development phase starts and ends; and estimating which costs, especially employee compensation c...
2
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[]
[ "capitalization", "internal", "use", "estimating" ]
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1131096_17_item7_p39_s4
1131096_16_item7_p44_s2
No customers accounted for a significant amount of revenues for the years ended December 31, 2015 , December 31, 2014 , and December 31, 2013 .
No single client accounted for a significant amount of revenues for the years ended December 31, 2016 , December 31, 2015 , and December 31, 2014 .
2
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[]
[ "single", "client" ]
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1131096_17_item7_p43_s4
1131096_16_item7_p48_s4
Although we expect that direct operating expense will increase in absolute terms for the foreseeable future, direct operating expense is expected to decline as a percentage of revenue as we increase automation.
Although we expect that cost of revenue will increase in absolute terms for the foreseeable future, cost of revenue is expected to decline as a percentage of revenue as we increase automation.
2
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[]
[ "cost", "cost" ]
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1131096_17_item7_p5_s4
1131096_16_item7_p4_s3
In general, our direct operating expense increases as our volume of work increases, whereas our selling and marketing expense increases in proportion to our intended growth rate of adding new accounts to our network of physician and hospital clients.
In general, our cost of revenue increases as our volume of work increases, whereas our selling and marketing expense increases in proportion to our intended growth rate of adding new accounts to our network of medical groups and hospital clients.
2
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[]
[ "cost", "revenue", "medical", "groups" ]
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1131096_17_item7_p50_s1
1131096_16_item7_p55_s1
As a result of the IPO, we classified this investment as available-for-sale and marked the shares we hold to market based on quoted market prices.
As a result of the IPO, we marked the shares we held to market based on quoted market prices.
2
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[]
[ "held" ]
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1131096_17_item7_p59_s0
1131096_16_item7_p71_s1
This standard outlines a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance, including industry-specific guidance.
ASC 606 outlines a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance, including industry-specific guidance.
2
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[]
[ "ASC", "606" ]
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1131096_17_item7_p59_s1
1131096_16_item7_p71_s2
In addition, ASU 2014-09 provides guidance on accounting for certain revenue-related costs including, but not limited to, when to capitalize costs associated with obtaining and fulfilling a contract.
In addition, ASC 606 provides guidance on accounting for certain revenue-related costs including, but not limited to, when to capitalize costs associated with obtaining and fulfilling a contract.
2
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[]
[ "ASC", "606" ]
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1131096_17_item7_p60_s0
1131096_16_item7_p72_s0
ASU 2014-09 provides companies with two implementation methods.
ASC 606 provides companies with two implementation methods.
2
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[ "ASC", "606", "provides", "companies", "with", "two", "implementation", "methods", "." ]
[]
[ "ASC", "606" ]
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1131096_17_item7_p66_s3
1131096_16_item7_p77_s0
Also contributing to this increase was the growth in related collections on behalf of these physicians and providers.
Also contributing to this increase was the growth in related collections on behalf of these providers.
2
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[ "Also", "contributing", "to", "this", "increase", "was", "the", "growth", "in", "related", "collections", "on", "behalf", "of", "these", "providers", "." ]
[]
[]
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1131096_17_item7_p73_s1
1131096_16_item7_p77_s1
The amount of collections processed was as follows:
The amount of collections posted was as follows:
2
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[ "The", "amount", "of", "collections", "processed", "was", "as", "follows", ":" ]
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[]
[ "posted" ]
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1131096_17_item7_p74_s0
1131096_16_item7_p78_s0
Direct operating expense increased primarily due to compensation costs, including stock-based compensation expense, which increased $37.5 million in the year ended December 31, 2015 , as a result of a 28% increase in headcount from December 31, 2014 .
Cost of revenue increased primarily due to compensation costs, including stock-based compensation expense, which increased $37.5 million in the year ended December 31, 2015 , as a result of a 28% increase in headcount from December 31, 2014 .
2
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[]
[ "Cost", "revenue" ]
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1131096_17_item7_p68_s3
1131096_16_item7_p80_s0
We hired additional sales personnel to focus on adding new customers and increasing penetration within new and existing markets.
We hired additional sales personnel and utilized consultants to focus on adding new clients and increasing penetration within new and existing markets.
2
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[]
[ "utilized", "consultants", "clients" ]
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1131096_17_item7_p71_s0
1131096_16_item7_p82_s0
The difference in our effective tax rate for the year ended December 31, 2015 , compared to the year ended December 31, 2014 , is primarily due to discrete items, specifically, the sale of marketable securities.
The difference in our effective tax rate for the year ended December 31, 2016 , compared to the year ended December 31, 2015 , is primarily due to the increase in our research and development tax credits.
2
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[]
[ "increase", "research", "development", "credits" ]
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1131096_17_item7_p66_s3
1131096_16_item7_p84_s0
Also contributing to this increase was the growth in related collections on behalf of these physicians and providers.
Also contributing to this increase was the growth in related collections on behalf of these providers.
2
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[]
[]
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1131096_17_item7_p68_s3
1131096_16_item7_p89_s0
We hired additional sales personnel to focus on adding new customers and increasing penetration within our existing markets.
We hired additional sales personnel and utilized consultants to focus on adding new clients and increasing penetration within new and existing markets.
2
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[ "We", "hired", "additional", "sales", "personnel", "to", "focus", "on", "adding", "new", "customers", "and", "increasing", "penetration", "within", "our", "existing", "markets", "." ]
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[]
[ "utilized", "consultants", "clients" ]
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1131096_17_item7_p86_s2
1131096_16_item7_p97_s8
Net cash used in investing activities was offset by $29.8 million of cash provided from the sales of Castlight stock.
Net cash used in investing activities also decreased due to $29.8 million of cash provided from the sales of Castlight stock in the year ended December 31, 2015 .
2
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[]
[ "also", "decreased", "due", "year", "ended", "December", "31", "2015" ]
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1131096_18_item7_p15_s0
1131096_17_item7_p11_s1
We do not recognize revenue for business services until these collections are posted, as the fees are not fixed or determinable until such time.
We do not recognize revenue for business services associated with our integrated network-enabled services until collections received by our clients are posted to their accounts, as the fees are not fixed or determinable until such time.
2
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[ "associated", "integrated", "network", "enabled", "received", "clients", "accounts" ]
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1131096_18_item7_p18_s0
1131096_17_item7_p17_s0
Our method to establish our BESP, including our model and our assumptions, may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
Our estimate of the expected performance period may prove to be inaccurate, in which case we may have understated or overstated the revenue recognized in an accounting period.
2
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[ "estimate", "expected", "performance" ]
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1131096_18_item7_p36_s0
1131096_17_item7_p43_s0
Cost of revenue (formerly presented as direct operating expense) primarily consists of compensation expense (including stock-based compensation) related to personnel who provide services, including implementation of new clients, costs associated with our business partner outsourcing arrangements and clearing house, cla...
Cost of revenue primarily consists of compensation expense related to personnel who provide services, including implementation of new clients and client support, costs associated with our business partner outsourcing arrangements and clearing house, software subscriptions, claim processing costs, certain overhead costs...
2
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[]
[ "client", "support", "subscriptions" ]
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1131096_18_item7_p40_s1
1131096_17_item7_p47_s1
We expect that general and administrative expense will increase in absolute terms as we make investments to support our growth.
We expect that general and administrative expense will decrease with the implementation of the Plan, but increase modestly in absolute terms over time as we make investments to support our growth.
2
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[]
[ "decrease", "implementation", "Plan", "modestly", "time" ]
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1131096_18_item7_p42_s0
1131096_17_item7_p51_s0
Income tax (provision) benefit relates to federal and state jurisdictions in the United States and India.
Income tax provision includes the federal and state jurisdictions in the United States and India.
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[ "Income", "tax", "(", "provision", ")", "benefit", "relates", "to", "federal", "and", "state", "jurisdictions", "in", "the", "United", "States", "and", "India", "." ]
[ "Income", "tax", "provision", "includes", "the", "federal", "and", "state", "jurisdictions", "in", "the", "United", "States", "and", "India", "." ]
[]
[ "includes" ]
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1131096_18_item7_p6_s2
1131096_17_item7_p5_s2
Therefore, the key drivers of our revenue include growth in the number of physicians and other healthcare providers working within our client accounts, the collections of these physicians and providers, and the number of services purchased.
Therefore, the key drivers of our revenue include growth in the number of providers working within our client accounts, the collections of these providers, and the number of services purchased.
2
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[]
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1131096_18_item7_p46_s0
1131096_17_item7_p65_s0
Total revenue for the year ended December 31, 2016 increased due to an increase in business services revenue.
Total revenue for the year ended December 31, 2017 increased due to an increase in collections-based revenue.
2
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[]
[ "collections", "based" ]
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1131096_18_item7_p54_s0
1131096_17_item7_p69_s4
General and administrative expense was impacted by an increase of $5.8 million in professional service fees, which include legal and consulting fees.
increase of $5.8 million in professional service fees, which include legal and consulting fees.
2
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[ "increase", "of", "$", "5.8", "million", "in", "professional", "service", "fees", ",", "which", "include", "legal", "and", "consulting", "fees", "." ]
[]
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1131096_18_item7_p46_s0
1131096_17_item7_p72_s0
Total revenue for the year ended December 31, 2015 increased due to an increase in business services revenue.
Total revenue for the year ended December 31, 2017 increased due to an increase in collections-based revenue.
2
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[]
[ "collections", "based" ]
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1131096_18_item7_p51_s2
1131096_17_item7_p73_s0
Also contributing to this increase was the growth in related collections on behalf of these physicians and providers.
Also contributing to this increase was the growth in related collections on behalf of these providers.
2
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[]
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1131096_18_item7_p46_s2
1131096_17_item7_p73_s1
The amount of collections posted was as follows:
The amount of collections processed was as follows:
2
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[]
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1131096_18_item7_p51_s3
1131096_17_item7_p73_s1
The amount of collections posted was as follows:
The amount of collections processed was as follows:
2
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1131096_18_item7_p65_s0
1131096_17_item7_p86_s1
This activity contrasts with our acquisition of Razor Insights, LLC (included in the payments on acquisitions, net of cash acquired line on the consolidated statements of cash flows) and our purchase of WebOMR (a third party license included in the capitalized software costs line on the consolidated statements of cash ...
consolidated statements of cash flows) and our purchase of WebOMR (a third-party license included in the capitalized software costs line on the consolidated statements of cash flows) in the year ended December 31, 2015 for $39.9 million and $22.0 million, respectively.
2
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[]
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1138118_12_item7_p0_s7
1138118_11_item7_p0_s7
Additionally, the International Association of Outsourcing Professionals has included us among the top 100 global outsourcing companies across all industries for four consecutive years, including in 2010 when we ranked 13th overall.
Additionally, the International Association of Outsourcing Professionals has included us among the top 100 global outsourcing companies across all industries for five consecutive years, including in 2011 when we ranked 6th overall and were the highest ranked commercial real estate services company.
2
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[]
[ "five", "6th", "highest", "commercial", "real", "estate", "services", "company" ]
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1138118_12_item7_p117_s1
1138118_11_item7_p106_s0
(6) Due to the nature of guarantees, payments could be due at any time upon the occurrence of certain triggering events including default.
Due to the nature of this item, payments could be due at any time upon the occurrence of certain events.
2
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1138118_12_item7_p113_s0
1138118_11_item7_p110_s1
Due to the nature of this item, payments could be due at any time upon the occurrence of certain events.
(6) Due to the nature of guarantees, payments could be due at any time upon the occurrence of certain triggering events including default.
2
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[]
[ "6", "guarantees", "triggering", "including", "default" ]
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1138118_12_item7_p119_s1
1138118_11_item7_p112_s5
On November 10, 2010, we entered into a new credit agreement (Credit Agreement), with a syndicate of banks led by CS, as administrative and collateral agent, which completely replaced our previous credit agreement.
On November 10, 2010, we entered into a new credit agreement (as amended, the Credit Agreement) with a syndicate of banks led by CS, as administrative and collateral agent, to completely refinance our previous credit facilities.
2
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[ "amended", "refinance", "facilities" ]
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1138118_12_item7_p10_s2
1138118_11_item7_p12_s0
ING REIM, when combined with our existing Global Investment Management operations, will provide us with a significantly enhanced ability to meet the needs of institutional investors across global markets with a full spectrum of investment programs and strategies.
The combined entity provides us with a significantly enhanced ability to meet the needs of institutional investors across global markets with a full spectrum of investment programs and strategies.
2
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[]
[ "entity", "provides" ]
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1138118_12_item7_p15_s0
1138118_11_item7_p16_s5
In light of the recent economic environment, no acquisitions were completed in 2009 and 2010, with the exception of a small niche industrial practice in the United Kingdom that we acquired in the second quarter of 2010 and a small commercial property asset management and consultancy services firm in Hong Kong that we a...
were completed in 2009 and 2010, except for a small niche industrial practice in the United Kingdom acquired in the second quarter of 2010 and a small commercial property asset management and consultancy services firm in Hong Kong acquired in the fourth quarter of 2010.
2
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[]
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1138118_12_item7_p30_s2
1138118_11_item7_p28_s1
These fees are recognized when quantitative criteria have been met (such as specified leasing or budget targets) or, for those incentive fees based on qualitative criteria, upon approval of the fee by our clients.
Incentive development fees are recognized when quantitative criteria have been met (such as specified leasing or budget targets) or, for those incentive fees based on qualitative criteria, upon approval of the fee by our clients.
2
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1138118_12_item7_p34_s1
1138118_11_item7_p32_s1
No. 167, Amendments to FASB Interpretation No. 46(R) , issued by the Financial Accounting Standards Board, or FASB, in June 2009.
This ASU incorporates Statement of Financial Accounting Standards, or SFAS, No. 167, Amendments to FASB Interpretation No. 46(R) , issued by the Financial Accounting Standards Board, or FASB, in June 2009.
2
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1138118_12_item7_p39_s5
1138118_11_item7_p37_s5
These substantive rights allow the limited partners to participate in significant decisions made in the ordinary course of the entity s business.
These substantive rights allow the limited partners to remove the general partner with or without cause or to participate in significant decisions made in the ordinary course of the entity s business.
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1138118_12_item7_p4_s2
1138118_11_item7_p3_s1
The economic weakness became most severe following the global capital markets disruption in late 2008, which caused a significant and prolonged decline in property sales, leasing, financing and investment activity that adversely affected all our business lines.
The global capital markets disruption in late 2008, in particular, caused a significant and prolonged decline in property sales, leasing, financing and investment activity that adversely affected all our business lines.
2
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[ "particular" ]
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1138118_12_item7_p51_s0
1138118_11_item7_p48_s0
its carrying value, goodwill is considered to not be impaired.
If the estimated fair value of a reporting unit exceeds its carrying value, goodwill is considered to not be impaired.
2
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1138118_12_item7_p70_s0
1138118_11_item7_p68_s2
We do not record valuation allowances for deferred tax assets that we believe will be realized in future periods.
deferred tax assets that we believe will be realized in future periods.
2
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[ "deferred", "tax", "assets", "that", "we", "believe", "will", "be", "realized", "in", "future", "periods", "." ]
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1138118_12_item7_p73_s3
1138118_11_item7_p70_s3
As a result, our management uses EBITDA as a measure to evaluate the operating performance of our various business segments and for other discretionary purposes, including as a significant component when measuring our operating performance under our employee incentive programs.
As a result, our management uses these measures to evaluate operating performance and for other discretionary purposes, including as a significant component when measuring our operating performance under our employee incentive programs.
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1138118_12_item7_p73_s0
1138118_11_item7_p71_s4
Amounts shown for EBITDA, as adjusted, remove the impact of certain cash and non-cash charges related to acquisitions, cost containment and asset impairments.
EBITDA represents earnings before net interest expense, income taxes, depreciation and amortization, while amounts shown for EBITDA, as adjusted, remove the impact of certain cash and non-cash charges related to acquisitions, cost containment and asset impairments.
2
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1138118_12_item7_p74_s7
1138118_11_item7_p74_s4
Accordingly, the increase in revenue led to a corresponding increase in commission and bonus accruals.
Accordingly, the increase in transaction revenue led to a corresponding increase in commission accruals.
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1138118_12_item7_p75_s17
1138118_11_item7_p76_s10
This income was reported in our Development Services segment and mostly related to gains from asset dispositions.
The income in the prior year was reported in our Development Services segment and mostly related to gains from property sales.
2
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1138118_12_item7_p75_s12
1138118_11_item7_p76_s7
Our effective tax rate from continuing operations, after adjusting pre-tax income (loss) to remove the portion attributable to non-controlling interests, decreased to 40.5% for the year ended December 31, 2010 as compared to 44.7% for the year ended December 31, 2009.
Our effective tax rate from continuing operations, after adjusting pre-tax income to remove the portion attributable to non-controlling interests, increased to 44.8% for the year ended December 31, 2011 as compared to 40.5% for the year ended December 31, 2010.
2
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1138118_12_item7_p79_s8
1138118_11_item7_p78_s20
The changes in our provision for income taxes and our effective tax rate were primarily the result of a sizeable loss reported in 2008 versus income in 2009, a change in our mix of domestic and foreign earnings (losses) as well as a large portion of the goodwill impairment charges incurred in 2008 being non-deductible ...
The changes in our provision for income taxes and our effective tax rate were primarily the result of a significant increase in income reported in 2010 as well as a change in our mix of domestic and foreign earnings (losses).
2
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1138118_12_item7_p75_s17
1138118_11_item7_p78_s22
This income was reported in our Development Services segment and mostly related to gains from asset dispositions.
The income in the prior year was reported in our Development Services segment and mostly related to gains from property sales.
2
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1138118_12_item7_p79_s12
1138118_11_item7_p78_s24
This activity primarily reflects our non-controlling interests share of losses within our Development Services segment.
This activity primarily reflects our non-controlling interests share of losses within our Global Investment Management and Development Services segments.
2
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[ "Global", "Investment", "Management", "segments" ]
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1138118_12_item7_p83_s10
1138118_11_item7_p82_s10
Also contributing to the increase were higher marketing and travel costs in support of our growing revenue.
Also contributing to the increase in the current year were increased legal accruals as well as higher marketing and travel costs in support of our growing revenue.
2
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[]
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1138118_12_item7_p92_s8
1138118_11_item7_p84_s8
Higher bad debt provisions in the current year also contributed to the variance.
Higher bad debt provisions in 2010 also contributed to the variance.
2
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[ "Higher", "bad", "debt", "provisions", "in", "2010", "also", "contributed", "to", "the", "variance", "." ]
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1138118_12_item7_p103_s0
1138118_11_item7_p96_s1
Our management is unable to project with certainty whether our long-term cash flow from operations will be sufficient to repay our long-term debt when it comes due.
long-term cash flow from operations will be sufficient to repay our long-term debt when it comes due.
2
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1138118_13_item7_p99_s1
1138118_12_item7_p103_s0
long-term cash flow from operations will be sufficient to repay our long-term debt when it comes due.
We are unable to project with certainty whether our long-term cash flow from operations will be sufficient to repay our long-term debt when it comes due.
2
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1138118_13_item7_p101_s0
1138118_12_item7_p104_s1
Our subsidiaries based in the United Kingdom maintain two contributory defined benefit pension plans to provide retirement benefits to existing and former employees participating in the plans.
to provide retirement benefits to existing and former employees participating in the plans.
2
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1138118_13_item7_p102_s3
1138118_12_item7_p105_s6
The decrease in cash provided by operating activities in the current year was primarily due to higher bonuses, commissions and income taxes paid in the current year.
The decrease in cash provided by operating activities in the current year was primarily due to higher bonuses, commissions and income taxes paid and activities associated with securities acquired in our acquisition of CRES.
2
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[ "associated", "securities", "acquired", "acquisition", "CRES" ]
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1138118_13_item7_p102_s7
1138118_12_item7_p105_s6
The decrease in cash provided by operating activities in the current year was primarily due to higher bonuses, commissions and income taxes paid in the current year.
The decrease in cash provided by operating activities in 2011 was primarily due to higher bonuses, commissions and income taxes paid in 2011.
2
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1138118_13_item7_p115_s1
1138118_12_item7_p113_s0
(6) Due to the nature of guarantees, payments could be due at any time upon the occurrence of certain triggering events including default.
Due to the nature of this item, payments could be due at any time upon the occurrence of certain events.
2
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1138118_13_item7_p111_s0
1138118_12_item7_p117_s1
Due to the nature of this item, payments could be due at any time upon the occurrence of certain events.
(7) Due to the nature of guarantees, payments could be due at any time upon the occurrence of certain triggering events including default.
2
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1138118_13_item7_p17_s3
1138118_12_item7_p18_s0
With the closing of the REIM Acquisitions, our Global Investment Management business now has a significant amount of Euro-denominated assets under management as well as associated revenue and earnings in Europe, which has seen a developing crisis in sovereign debt resulting in a significant drop in the value of the Eur...
Our Global Investment Management business has a significant amount of Euro-denominated assets under management as well as associated revenue and earnings in Europe, which has seen a developing crisis in sovereign debt resulting in a more pronounced movement in the value of the Euro against the U.S. dollar.
2
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1138118_13_item7_p2_s0
1138118_12_item7_p3_s0
Notwithstanding the ongoing market recovery, a return of adverse global and regional economic trends remains one of the most significant risks to the performance of our operations and our financial condition.
Notwithstanding the ongoing, slow market recovery, a return of adverse global and regional economic trends given U.S. fiscal uncertainty, a continuing sovereign debt crisis in Europe and slower growth in China, remains one of the most significant risks to the performance of our operations and our financial condition.
2
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1138118_13_item7_p50_s0
1138118_12_item7_p52_s1
The implied fair value of goodwill is determined similar to how goodwill is calculated in a business combination, by measuring the excess of the estimated fair value of the reporting unit as calculated in step one, over the estimated fair values of the individual assets, liabilities and identifiable intangibles as if t...
the reporting unit as calculated in step one, over the estimated fair values of the individual assets, liabilities and identifiable intangibles as if the reporting unit was being acquired in a business combination.
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1138118_13_item7_p5_s0
1138118_12_item7_p6_s0
In Europe, weakening market conditions first began to manifest in the United Kingdom in late 2007 and in countries on the continent in early 2008.
In Europe, weak market conditions first became evident in the United Kingdom in late 2007 and in countries on the continent in early 2008.
2
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[]
[ "weak", "became", "evident" ]
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1138118_13_item7_p66_s2
1138118_12_item7_p70_s0
deferred tax assets that we believe will be realized in future periods.
We do not record valuation allowances for deferred tax assets that we believe will be realized in future periods.
2
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1138118_13_item7_p67_s3
1138118_12_item7_p72_s1
At this time, we do not have any plans to repatriate income from our foreign subsidiaries, however, to the extent that we are able to repatriate such earnings in a tax efficient manner, or in the event of a change in our capital situation or investment strategy that such funds became needed for funding our U.S. operati...
To the extent that we are able to repatriate the unremitted earnings in a tax efficient manner, or in the event of a change in our capital situation or investment strategy in which such funds become needed for funding our U.S. operations, we would be required to accrue and pay U.S. taxes to repatriate these funds, net ...
2
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1138118_13_item7_p81_s6
1138118_12_item7_p74_s13
The increase was primarily driven by higher payroll-related costs, including bonuses, which resulted from our improved operating performance and the REIM Acquisitions.
The increase was primarily driven by higher payroll-related costs, including bonuses, which resulted from increased headcount and improved operating performance.
2
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1138118_13_item7_p72_s8
1138118_12_item7_p74_s7
Accordingly, the increase in transaction revenue led to a corresponding increase in commission accruals.
Accordingly, the increase in sales transaction revenue led to a corresponding increase in commission expense.
2
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1138118_13_item7_p84_s4
1138118_12_item7_p74_s8
Higher salaries and related costs associated with our global property and facilities management contracts also contributed to the increase in cost of services in the current year.
Higher salaries and related costs associated with our property and facilities management contracts also contributed to an increase in cost of services in 2011.
2
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[]
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1138118_13_item7_p72_s24
1138118_12_item7_p75_s0
Our equity income from unconsolidated subsidiaries on a consolidated basis increased by $78.2 million, or 294.5%, for the year ended December 31, 2011 as compared to the year ended December 31, 2010.
Our equity income from unconsolidated subsidiaries on a consolidated basis decreased by $44.0 million, or 42.0%, for the year ended December 31, 2012 as compared to the year ended December 31, 2011.
2
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[]
[ "decreased", "44.0", "42.0" ]
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1138118_13_item7_p72_s25
1138118_12_item7_p75_s1
This increase was primarily driven by higher equity earnings associated with gains on property sales within our Development Services segment in the current year.
This decrease was primarily driven by higher equity earnings associated with gains on property sales within our Development Services segment in the prior year, which did not occur to the same extent in the current year.
2
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1138118_13_item7_p76_s4
1138118_12_item7_p75_s16
The income in the current year was reported in our Global Investment Management and Development Services segments and mostly related to gains from property sales, which were largely attributable to non-controlling interests.
The income for the year ended December 31, 2011 was reported in our Global Investment Management and Development Services segments and mostly related to gains from property sales, which were largely attributable to non-controlling interests.
2
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