| {"event": "pii_view", "ts": "2026-09-28T19:32:36", "golden_id": "G-0724948", "agent_id": "AG-1294", "reason": "Verifying identity on inbound call", "fields": ["birth_date", "address", "phones", "email"], "crm_ids": ["NIF-5825"]} | |
| {"event": "pii_view", "ts": "2026-09-28T20:11:30", "golden_id": "G-0616327", "agent_id": "AG-1294", "reason": "Verifying identity before outbound discussion", "fields": ["birth_date", "address", "phones", "email"], "crm_ids": ["LYM-2324"]} | |
| {"event": "pii_view", "ts": "2026-09-28T20:45:01", "golden_id": "G-0616327", "agent_id": "AG-1294", "reason": "Verifying identity on inbound call", "fields": ["birth_date", "address", "phones", "email"], "crm_ids": ["LYM-2324"]} | |