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<!DOCTYPE html>

<html lang="en-US"><head>
<meta charset="utf-8"/>
<meta content="IE=edge" http-equiv="X-UA-Compatible"/>
<meta content="width=device-width, initial-scale=1, shrink-to-fit=no" name="viewport"/>
<title>Crestline Plan - Mendova</title>
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<style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style>
<meta content="Welcome Crestline Plan members to Mendova. Skip the waiting room and connect with a doctor 24/7. Urgent care and online therapy are open to every member." name="description"/>
<link href="/microsite/cdphp/" rel="canonical"/>
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<meta content="article" property="og:type"/>
<meta content="Meridian Health" property="og:title"/>
<meta content="Welcome Meridian Health to Mendova. Skip the waiting room and see a doctor 24/7. Urgent care and online therapy available to all members." property="og:description"/>
<meta content="/microsite/cdphp/" property="og:url"/>
<meta content="Mendova" property="og:site_name"/>
<meta content="https://www.facebook.com/doctorondemand/" property="article:publisher"/>
<meta content="2026-01-17T03:44:52+00:00" property="article:modified_time"/>
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<style id="safe-svg-svg-icon-style-inline-css" type="text/css">
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<link href="/manifest.json" rel="manifest"/>
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<style>
        body {
            opacity: 0;
            transition: opacity 400ms;
        }
        /*
        img {
            width: 100%;
            transition: filter 1500ms;
        }
        img.lazy-load {
            filter: blur(5px);
        }
        img.initialized-lazy-load.lazy-load {
            filter: blur(0);
        }*/
            </style>
<style id="hb-scratch-styles">
  @keyframes hb-foil-sweep {
    0%   { transform: translateX(-100%) skewX(-15deg); }
    100% { transform: translateX(300%) skewX(-15deg); }
  }
  .hb-scratch-foil-shimmer {
    position: relative;
    overflow: hidden;
  }
  .hb-scratch-foil-shimmer::after {
    content: '';
    position: absolute;
    inset: 0;
    background: linear-gradient(105deg, transparent 30%, rgba(255,255,255,0.28) 50%, transparent 70%);
    width: 60%;
    animation: hb-foil-sweep 2.4s ease-in-out infinite;
    pointer-events: none;
    z-index: 5;
  }
  @keyframes hb-scratch-pulse {
    from { transform: translateY(0) scale(1); }
    to { transform: translateY(-6px) scale(1.02); }
  }
  .hb-scratch-pulse {
    animation: hb-scratch-pulse 700ms ease-in-out infinite alternate;
  }
  @keyframes hb-scratch-reveal-reward {
    0%   { transform: scale(0.7);  opacity: 0; }
    60%  { transform: scale(1.15); opacity: 1; }
    100% { transform: scale(1.05); opacity: 1; }
  }
  .hb-scratch-reward-revealed {
    animation: hb-scratch-reveal-reward 0.5s cubic-bezier(0.34, 1.56, 0.64, 1) forwards;
  }
  .hb-scratch-card-modal .hb-cta {
    overflow: hidden;
    max-width: 100%;
    word-break: break-word;
    overflow-wrap: anywhere;
    white-space: normal;
    hyphens: auto;
  }
  .hb-scratch-card-modal .hb-no-thanks,
  .hb-scratch-card-modal .hb-no-thanks * {
    overflow: hidden;
    max-width: 100%;
    word-break: break-word;
    overflow-wrap: anywhere;
    white-space: normal;
  }
  </style><style id="hb-lootbox-styles">
  @keyframes hb-loot-shake {
    0%   { transform: translateX(0) rotate(0deg); }
    20%  { transform: translateX(-6px) rotate(-6deg); }
    40%  { transform: translateX(6px) rotate(6deg); }
    60%  { transform: translateX(-6px) rotate(-6deg); }
    80%  { transform: translateX(6px) rotate(6deg); }
    100% { transform: translateX(0) rotate(0deg); }
  }
  @keyframes hb-loot-open {
    0%   { transform: scale(1); opacity: 1; }
    40%  { transform: scale(1.15); opacity: 1; }
    100% { transform: scale(0.7) translateY(16px); opacity: 0; }
  }
  @keyframes hb-loot-idle-float {
    0%, 100% { transform: translateY(0px); }
    50%      { transform: translateY(-6px); }
  }
  /* Reveal overlay */
  @keyframes hb-loot-reveal-in {
    0%   { transform: scale(0.5) translateY(-20px); opacity: 0; }
    65%  { transform: scale(1.05) translateY(3px);  opacity: 1; }
    100% { transform: scale(1)   translateY(0);     opacity: 1; }
  }
  @keyframes hb-loot-lid-off {
    0%   { transform: translateY(0)    rotate(0deg);   opacity: 1; }
    100% { transform: translateY(-50px) rotate(-20deg); opacity: 0; }
  }
  @keyframes hb-loot-label-pop {
    0%   { transform: translate(-50%, 20px) scale(0.6); opacity: 0; }
    50%  { transform: translate(-50%, -15px) scale(1.15); opacity: 1; }
    100% { transform: translate(-50%, -10px) scale(1.1); opacity: 1; }
  }
  @keyframes hb-loot-glow-pulse {
    0%, 100% { box-shadow: 0 0 20px rgba(255,255,255,0.4), 0 0 40px var(--glow-color, rgba(255,215,0,0.3)); }
    50%      { box-shadow: 0 0 40px rgba(255,255,255,0.6), 0 0 80px var(--glow-color, rgba(255,215,0,0.5)); }
  }
  @keyframes hb-loot-reward-float {
    0%, 100% { transform: translate(-50%, -10px); }
    50%      { transform: translate(-50%, -18px); }
  }
  .hb-loot-box-item {
    cursor: pointer;
    transition: transform 0.2s ease, filter 0.2s ease;
    flex-shrink: 0;
  }
  .hb-loot-box-item:hover {
    transform: scale(1.08) translateY(-4px);
    filter: drop-shadow(0 8px 16px rgba(0,0,0,0.25));
  }
  @keyframes hb-loot-open-bounce {
    0%   { transform: scale(1);    opacity: 1; }
    30%  { transform: scale(1.2);  opacity: 1; }
    60%  { transform: scale(0.9);  opacity: 1; }
    100% { transform: scale(0.7) translateY(16px); opacity: 0; }
  }
  @keyframes hb-loot-open-flip {
    0%   { transform: rotateY(0deg)   scale(1);   opacity: 1; }
    50%  { transform: rotateY(90deg)  scale(1.1); opacity: 0.8; }
    100% { transform: rotateY(180deg) scale(0.7); opacity: 0; }
  }
  @keyframes hb-loot-open-shake {
    0%   { transform: translateX(0)   scale(1);   opacity: 1; }
    20%  { transform: translateX(-8px) scale(1);  opacity: 1; }
    40%  { transform: translateX(8px)  scale(1);  opacity: 1; }
    60%  { transform: translateX(-4px) scale(1);  opacity: 1; }
    80%  { transform: translateX(4px)  scale(1);  opacity: 1; }
    100% { transform: translateX(0)   scale(0.7) translateY(16px); opacity: 0; }
  }
  @keyframes hb-loot-open-none {
    0%   { opacity: 1; }
    100% { opacity: 0; }
  }
  .hb-loot-box-shaking  { animation: hb-loot-shake  0.3s ease-in-out; }
  .hb-loot-box-opening  { animation: hb-loot-open   0.4s forwards; }
  .hb-loot-box-open-pop    { animation: hb-loot-open        0.4s forwards !important; }
  .hb-loot-box-open-bounce { animation: hb-loot-open-bounce 0.4s forwards !important; }
  .hb-loot-box-open-flip   { animation: hb-loot-open-flip   0.4s forwards !important; }
  .hb-loot-box-open-shake  { animation: hb-loot-open-shake  0.5s forwards !important; }
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<p>Thoughtful, high-quality virtual care spanning everyday, urgent, and mental health needs. Resolve online for 90% of the issues that send people to the ER.</p> </div>
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<option class="" value="AL">Alabama</option><option class="" value="AK">Alaska</option><option class="" value="AZ">Arizona</option><option class="" value="AR">Arkansas</option><option class="" value="CA">California</option><option class="" value="CO">Colorado</option><option class="" value="CT">Connecticut</option><option class="" value="DE">Delaware</option><option class="" value="DC">District of Columbia</option><option class="" value="FL">Florida</option><option class="" value="GA">Georgia</option><option class="" value="HI">Hawaii</option><option class="" value="ID">Idaho</option><option class="" value="IL">Illinois</option><option class="" value="IN">Indiana</option><option class="" value="IA">Iowa</option><option class="" value="KS">Kansas</option><option class="" value="KY">Kentucky</option><option class="" value="LA">Louisiana</option><option class="" value="ME">Maine</option><option class="" value="MD">Maryland</option><option class="" value="MA">Massachusetts</option><option class="" value="MI">Michigan</option><option class="" value="MN">Minnesota</option><option class="" value="MS">Mississippi</option><option class="" value="MO">Missouri</option><option class="" value="MT">Montana</option><option class="" value="NE">Nebraska</option><option class="" value="NV">Nevada</option><option class="" value="NH">New Hampshire</option><option class="" value="NJ">New Jersey</option><option class="" value="NM">New Mexico</option><option class="" value="NY">New York</option><option class="" value="NC">North Carolina</option><option class="" value="ND">North Dakota</option><option class="" value="OH">Ohio</option><option class="" value="OK">Oklahoma</option><option class="" value="OR">Oregon</option><option class="" value="PA">Pennsylvania</option><option class="" value="RI">Rhode Island</option><option class="" value="SC">South Carolina</option><option class="" value="SD">South Dakota</option><option class="" value="TN">Tennessee</option><option class="" value="TX">Texas</option><option class="" value="UT">Utah</option><option class="" value="VT">Vermont</option><option class="" value="VA">Virginia</option><option class="" value="WA">Washington</option><option class="" value="WV">West Virginia</option><option class="" value="WI">Wisconsin</option><option class="" value="WY">Wyoming</option> </select>
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<span class="AccordionItem__icon-open">+<span class="sr-only">Open: Urgent Care</span></span>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>Urgent Care</strong></span>
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<p>Thanks to 24/7 access to clinicians and other health professionals, you can get care whenever and wherever you need it from your phone, tablet or computer.</p>
<div class="container-fluid">
<div class="row">
<div class="col-16 col-md-8"><strong>Cold &amp; flu</strong>
<ul>
<li>Cough</li>
<li>Covid-19</li>
<li>Headaches</li>
<li>Nausea &amp; vomiting</li>
</ul>
<strong>Skin conditions</strong>
<ul>
<li>Acne</li>
<li>Cellulitis</li>
<li>Rashes</li>
<li>Itching</li>
</ul>
</div>
<div class="col-16 col-md-8"><strong>Hay fever</strong>
<ul>
<li>Sneezing</li>
<li>Allergy relief</li>
<li>Sinus inflammation</li>
<li>Welts</li>
</ul>
<strong>Routine care</strong>
<ul>
<li>Rash</li>
<li>Insomnia</li>
<li>Flu</li>
<li>Back pain</li>
</ul>
</div>
</div>
</div> </div>
</div>
</div>
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<span class="AccordionItem__icon-open">+<span class="sr-only">Open: Emotional care</span></span>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>Emotional care</strong></span>
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<p data-pm-slice='1 1 ["list",{},"list_item",{"indent":2,"type":"bulleted"}]'>Our emotional care visits connect you with licensed therapists and psychiatrists by secure video.</p>
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<span class="AccordionItem__icon-open">+<span class="sr-only">Open: What exactly is Mendova and how does it work?</span></span>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>What exactly is Mendova and how does it work?</strong></span>
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<p>Mendova is a virtual healthcare service that gives you convenient online access to board-certified clinicians, psychologists, and psychiatrists from any device with a front-facing camera, such as a smartphone, tablet, or laptop.</p>
<p>Mendova clinicians can care for most common, non-emergency medical concerns through live, face-to-face video visits. Our whole approach is about breaking down the walls of the waiting room and supporting your health wherever life takes you. Our US-based, board-certified doctors, nurse practitioners, therapists, and psychiatrists are available to fit your schedule. Urgent and Everyday care visits are available 24/7/365, while mental health visits with therapists and psychiatrists need to be booked in advance.</p>
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<span class="AccordionItem__icon-open">+<span class="sr-only">Open: Do I need a monthly membership?</span></span>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>Do I need a monthly membership?</strong></span>
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<p>This is not a subscription or membership plan. We offer a service anyone can use, and you only pay when you actually use it. Because we partner with many leading health plans and insurers, your visit may even be free. Just be sure to add your current insurance details when you set up your account so you can see your cost for a visit. That said, insurance is never required to see a doctor, clinician, or therapist.</p>
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<span class="AccordionItem__icon-open">+<span class="sr-only">Open: What conditions can Mendova treat?</span></span>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>What conditions can Mendova treat?</strong></span>
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<p>Mendova physicians and clinicians can treat urgent and everyday care (non-emergency) conditions such as upper respiratory infections (cold, flu, covid, sinus, etc.), allergies, yeast infections, UTI's, rashes, sports injuries, nausea, diarrhea, heartburn, back pain <a href="/what-we-treat/">and many more</a>. We can also help with travel medicine, <a href="/doctors-note/">sick and absence notes</a>, and <a href="/online-prescriptions/">renew a prescription</a>.</p>
<p><a href="/online-therapy/">Psychologists</a> and <a href="/online-psychiatry/">psychiatrists</a> help with stress, anxiety, relationship struggles, depression, shifts in mood, alcohol and tobacco dependence, and disordered eating. Psychiatrists can also handle medication refills, carry out a psychiatric evaluation, or provide an initial diagnosis.</p>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>Do I have to book ahead?</strong></span>
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<p data-aura-rendered-by="33:2744;a">For routine and urgent care, there is no need to schedule ahead of time. Our practice is glad to book visits in advance, but you can also connect with a board-certified clinician right away, usually within minutes. Just join the queue and the next available provider will see you, 24/7/365.</p>
<p data-aura-rendered-by="33:2744;a">Visits with a therapist or psychiatrist for mental health care do need to be booked in advance. You can reserve a time yourself using the self-scheduling tool built into the <a href="/get-the-app/">mobile app</a> or . Most mental health visits can be booked within 1-2 days, though the exact timing varies with your area and how many providers are free.</p>
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<span class="AccordionItem__icon-open">+<span class="sr-only">Open: Which kinds of online therapy are most common? </span></span>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>Which kinds of online therapy are most common? </strong></span>
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<p>The online therapy approaches used most often include:</p>
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<li aria-level="1" style="font-weight: 400;">Cognitive-Behavioral Therapy (CBT)</li>
<li aria-level="1" style="font-weight: 400;">Mindfulness-Based Therapy</li>
<li aria-level="1" style="font-weight: 400;">Psychodynamic Therapy</li>
<li aria-level="1" style="font-weight: 400;">Humanistic and Person-Centered Therapy</li>
<li aria-level="1" style="font-weight: 400;">Dialectical Behavior Therapy (DBT)</li>
<li aria-level="1" style="font-weight: 400;">Interpersonal Therapy (IPT)</li>
<li aria-level="1" style="font-weight: 400;">Acceptance and Commitment Therapy (ACT)</li>
<li aria-level="1" style="font-weight: 400;">Exposure Therapy</li>
<li aria-level="1" style="font-weight: 400;">Family Therapy and Couples Counseling</li>
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<span class="AccordionItem__icon-open">+<span class="sr-only">Open: Why is an account required to begin?</span></span>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>Why is an account required to begin?</strong></span>
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<p>Whatever brings you to Mendova, from same-day needs like a sore throat or fever to ongoing mental health support such as renewing a psychiatric medication, every patient begins by setting up a secure online profile. The details you share are protected under HIPAA and let us connect you with a licensed, board certified clinician cleared to practice in your state. Sharing your name, where you live, and any coverage you carry helps us match you with the right care at a fair, honest price.</p>
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<span class="AccordionItem__icon-open">+<span class="sr-only">Open: How can I get in touch with someone at Mendova?</span></span>
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<span class="AccordionItemTeaserVE__title-value color-base" itemprop="name"><strong>How can I get in touch with someone at Mendova?</strong></span>
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<p>Head over to our <a href="/how-to-contact-us/">Contact Us</a> page and we'll point you to the right kind of help.</p>
<p data-pm-slice="1 1 []">If you're a patient or need member help, reach out to one of our Customer Support Representatives and they will follow up with you shortly.</p>
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<p><a href="tel:1-800-997-6196%20">1-800-997-6196 </a><br/>
<a href="mailto:support@includedhealth.com" rel="noopener" target="_blank">support@mendovahealth.com</a></p>
<p>If you are facing a crisis or a medical emergency, please do not use this service and instead <a href="tel:911">911</a> or head to the closest emergency room right away. You can also reach the free, 24-hour 988 Suicide &amp; Crisis Lifeline at <a href="tel:1-800-273-8255">1-800-273-8255 (1-800-273-TALK)</a> or simply text or call 988 from your phone.</p>
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