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  **T1-Bench** is a fully automated benchmark for evaluating the tool-calling capabilities of conversational AI agents across diverse service domains in task-oriented settings. The framework simulates end-to-end user–agent interactions without requiring human intervention at inference time, where a User Agent generates realistic customer utterances conditioned on predefined task goals and a tool-augmented Assistant Agent responds by invoking domain-specific tools/APIs and producing outputs grounded in tool results, prior conversational context, and domain-specific policies. Designed to capture the sequential and interactive nature of real-world service workflows across multi-domain scenarios, T1-Bench requires agents to maintain conversational state, reason over prior tool outputs, and execute multi-step operations such as search, filtering, booking, modification, and cancellation. Because all interactions are grounded in deterministic datasets and executable tools, the benchmark enables reproducible and fine-grained evaluation of agent behavior, tool-use decisions, and task completion performance.
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- The paper is accepted at EMNLP Findings 2026. Check our ![ArXiv](https://arxiv.org/abs/2606.11070).
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  ## Results
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  **T1-Bench** is a fully automated benchmark for evaluating the tool-calling capabilities of conversational AI agents across diverse service domains in task-oriented settings. The framework simulates end-to-end user–agent interactions without requiring human intervention at inference time, where a User Agent generates realistic customer utterances conditioned on predefined task goals and a tool-augmented Assistant Agent responds by invoking domain-specific tools/APIs and producing outputs grounded in tool results, prior conversational context, and domain-specific policies. Designed to capture the sequential and interactive nature of real-world service workflows across multi-domain scenarios, T1-Bench requires agents to maintain conversational state, reason over prior tool outputs, and execute multi-step operations such as search, filtering, booking, modification, and cancellation. Because all interactions are grounded in deterministic datasets and executable tools, the benchmark enables reproducible and fine-grained evaluation of agent behavior, tool-use decisions, and task completion performance.
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+ The paper is accepted at EMNLP Findings 2026. Check our [ArXiv](https://arxiv.org/abs/2606.11070).
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  ## Results
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