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- ---
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- dataset_info:
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- features:
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- - name: audio
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- dtype: audio
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- - name: id
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- dtype: string
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- - name: oid
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- dtype: string
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- - name: conversation_id
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- dtype: string
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- - name: recording_url
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- dtype: string
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- - name: chunk_index
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- dtype: int32
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- - name: start_ms
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- dtype: float32
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- - name: end_ms
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- dtype: float32
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- - name: duration_s
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- dtype: float32
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- - name: transcript
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- dtype: string
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- - name: transcript_reviewed
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- dtype: string
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- - name: intent
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- dtype: string
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- splits:
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- - name: train
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- num_bytes: 2697272978
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- num_examples: 126848
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- - name: validation
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- num_bytes: 214402140
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- num_examples: 10000
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- - name: eval
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- num_bytes: 85955333
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- num_examples: 2500
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- download_size: 2956390107
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- dataset_size: 2997630451
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- configs:
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- - config_name: default
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- data_files:
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- - split: train
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- path: data/train-*
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- - split: validation
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- path: data/validation-*
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- - split: eval
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- path: data/eval-*
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- ---
 
 
 
 
 
 
 
 
 
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+ # Call Transcript Intent Dataset
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+
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+ Multimodal Hindi/Hinglish customer utterance dataset for loan/EMI/payment call intent classification.
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+
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+ ## Dataset Summary
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+
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+ | Metric | Value |
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+ |---|---:|
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+ | Total examples | 139,348 |
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+ | Total audio duration | 51.04 h |
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+ | Number of intents | 17 |
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+
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+ ## Split Statistics
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+
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+ | Split | Examples | Duration | Hours |
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+ |---|---:|---:|---:|
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+ | train | 126,848 | 2755.14 min | 45.92 h |
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+ | validation | 10,000 | 219.03 min | 3.65 h |
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+ | eval | 2,500 | 88.37 min | 1.47 h |
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+
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+ ## Class Distribution
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+
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+ | Intent | Total | Train | Validation | Eval |
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+ |---|---:|---:|---:|---:|
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+ | `UNCLEAR_INPUT` | 75,051 | 68,669 | 5,524 | 858 |
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+ | `AFFIRMATIVE_ACKNOWLEDGEMENT` | 37,719 | 34,652 | 2,710 | 357 |
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+ | `CONTINUE_CONVERSATION` | 6,366 | 5,768 | 477 | 121 |
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+ | `PAY_LATER_AGREE` | 3,971 | 3,621 | 220 | 130 |
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+ | `NEGATIVE_ACKNOWLEDGEMENT` | 3,641 | 3,260 | 254 | 127 |
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+ | `NO_PAYMENT_REASON` | 2,963 | 2,680 | 210 | 73 |
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+ | `BACKCHANNEL_OR_NOISE` | 2,096 | 1,907 | 167 | 22 |
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+ | `PAID_ALREADY` | 1,836 | 1,605 | 114 | 117 |
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+ | `THIRD_PARTY_UNAVAILABLE` | 1,035 | 878 | 63 | 94 |
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+ | `IDENTITY_CONFIRMED` | 1,027 | 846 | 75 | 106 |
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+ | `PAY_NOW_AGREE` | 819 | 663 | 48 | 108 |
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+ | `END_CALL` | 744 | 606 | 33 | 105 |
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+ | `CALL_DEFER` | 622 | 579 | 31 | 12 |
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+ | `REFUSE_TO_PAY` | 462 | 324 | 29 | 109 |
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+ | `THIRD_PARTY_AVAILABLE` | 367 | 322 | 29 | 16 |
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+ | `WRONG_NUMBER` | 343 | 286 | 15 | 42 |
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+ | `DO_NOT_CALL` | 286 | 182 | 1 | 103 |
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+
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+ ## Columns
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+
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+ - `audio`
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+ - `id`
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+ - `oid`
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+ - `conversation_id`
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+ - `recording_url`
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+ - `chunk_index`
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+ - `start_ms`
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+ - `end_ms`
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+ - `duration_s`
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+ - `transcript`
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+ - `transcript_reviewed`
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+ - `intent`
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+