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# Call Transcript Intent Dataset
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Multimodal Hindi/Hinglish customer utterance dataset for loan/EMI/payment call intent classification.
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## Dataset Summary
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| Metric | Value |
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|---|---:|
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| Total examples | 139,348 |
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| Total audio duration | 51.04 h |
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| Number of intents | 17 |
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## Split Statistics
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| Split | Examples | Duration | Hours |
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|---|---:|---:|---:|
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| train | 126,848 | 2755.14 min | 45.92 h |
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| validation | 10,000 | 219.03 min | 3.65 h |
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| eval | 2,500 | 88.37 min | 1.47 h |
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## Class Distribution
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| Intent | Total | Train | Validation | Eval |
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|---|---:|---:|---:|---:|
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| `UNCLEAR_INPUT` | 75,051 | 68,669 | 5,524 | 858 |
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| `AFFIRMATIVE_ACKNOWLEDGEMENT` | 37,719 | 34,652 | 2,710 | 357 |
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| `CONTINUE_CONVERSATION` | 6,366 | 5,768 | 477 | 121 |
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| `PAY_LATER_AGREE` | 3,971 | 3,621 | 220 | 130 |
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| `NEGATIVE_ACKNOWLEDGEMENT` | 3,641 | 3,260 | 254 | 127 |
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| `NO_PAYMENT_REASON` | 2,963 | 2,680 | 210 | 73 |
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| `BACKCHANNEL_OR_NOISE` | 2,096 | 1,907 | 167 | 22 |
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| `PAID_ALREADY` | 1,836 | 1,605 | 114 | 117 |
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| `THIRD_PARTY_UNAVAILABLE` | 1,035 | 878 | 63 | 94 |
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| `IDENTITY_CONFIRMED` | 1,027 | 846 | 75 | 106 |
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| `PAY_NOW_AGREE` | 819 | 663 | 48 | 108 |
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| `END_CALL` | 744 | 606 | 33 | 105 |
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| `CALL_DEFER` | 622 | 579 | 31 | 12 |
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| `REFUSE_TO_PAY` | 462 | 324 | 29 | 109 |
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| `THIRD_PARTY_AVAILABLE` | 367 | 322 | 29 | 16 |
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| `WRONG_NUMBER` | 343 | 286 | 15 | 42 |
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| `DO_NOT_CALL` | 286 | 182 | 1 | 103 |
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## Columns
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- `audio`
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- `id`
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- `oid`
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- `conversation_id`
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- `recording_url`
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- `chunk_index`
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- `start_ms`
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- `end_ms`
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- `duration_s`
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- `transcript`
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- `transcript_reviewed`
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- `intent`
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