arm
stringclasses
6 values
turn_key
stringlengths
23
38
split
stringclasses
1 value
mode
stringclasses
3 values
audio_duration_s
float32
0.96
36
first_endpoint_s
float32
0.77
29.8
⌀
endpoint_count
int16
0
7
cut_early
bool
2 classes
endpoints_s
listlengths
0
7
final_transcript
stringlengths
0
458
⌀
error
stringclasses
2 values
assemblyai:balanced-control
backchannel_2e33ab1db9e036d6
test
null
5.96
1.668
3
true
[ 1.6679999828338623, 3.4679999351501465, 7.294000148773193 ]
Is V
null
assemblyai:balanced-control
trailing_entity_8152cee6b7f38813
test
null
10.72
2.471
3
true
[ 2.4709999561309814, 7.988999843597412, 11.065999984741211 ]
71 cents.
null
assemblyai:balanced-control
trails_off_147bc005838fa2c4
test
null
20.440001
1.668
3
true
[ 1.6679999828338623, 17.040000915527344, 22.437000274658203 ]
I was also wondering about the fare difference because my ticket is in—
null
assemblyai:balanced-control
repair_eb088df443215b5d
test
null
6.82
7.168
1
false
[ 7.168000221252441 ]
My permit number ends in 9013. Oh wait, actually, could you tell me what the renewal fee is first?
null
assemblyai:balanced-control
trailing_entity_f69d9c6c4e3cecab
test
null
21.959999
2.471
5
true
[ 2.4709999561309814, 8.166999816894531, 11.069000244140625, 17.9689998626709, 23.43199920654297 ]
PL-5702-70.
null
assemblyai:balanced-control
short_question_668e630c0e04a03f
test
null
1.92
2.167
1
false
[ 2.1670000553131104 ]
Was that faxed already?
null
assemblyai:balanced-control
afterthought_1f274fdb69da60a8
test
null
16.84
7.267
3
true
[ 7.267000198364258, 11.468000411987305, 17.16900062561035 ]
Also, I'm not sure if the warranty is 90 days or a full year, so I might need help checking that.
null
assemblyai:balanced-control
short_question_04b28757656cc7f2
test
null
1.68
2.068
1
false
[ 2.068000078201294 ]
Can we do this quick?
null
assemblyai:balanced-control
self_correction_8fe086e0607d8910
test
null
14.27
4.868
2
true
[ 4.868000030517578, 14.569000244140625 ]
It's showing $407, which is crazy compared to what I usually pay. Sorry, actually it's $407.80. I want to get that right.
null
assemblyai:balanced-control
multi_request_0b901cc3d7d32754
test
null
14.16
2.068
3
true
[ 2.068000078201294, 10.152000427246094, 14.569000244140625 ]
And while you're in there, could you update my phone number too since I switched carriers?
null
assemblyai:balanced-control
elaboration_8025215d7dcb0682
test
null
19.360001
7.935
3
true
[ 7.934999942779541, 13.666000366210938, 20.839000701904297 ]
But 2 items were missing, so I want a refund for $14.68.
null
assemblyai:balanced-control
afterthought_232c9eb05f3f5341
test
null
19.559999
7.371
3
true
[ 7.370999813079834, 13.369999885559082, 19.979000091552734 ]
Also, could you please clarify whether there is a restocking or exchange fee involved in this process?
null
assemblyai:balanced-control
short_confirmation_203d783d222cdcf1
test
null
1.76
2.168
1
false
[ 2.1679999828338623 ]
Yes, that is correct.
null
assemblyai:balanced-control
short_question_311293038e35d24d
test
null
5.16
1.571
2
true
[ 1.5709999799728394, 5.367000102996826 ]
That number?
null
assemblyai:balanced-control
afterthought_c43821efbfd06e68
test
null
11.95
9.07
2
true
[ 9.069999694824219, 12.366999626159668 ]
Also, I paid the fee in full that same day at the office.
null
assemblyai:balanced-control
repair_c3207a8839429cb6
test
null
12.98
2.969
3
true
[ 2.9690001010894775, 9.168000221252441, 13.269000053405762 ]
My confirmation number is BA2629X for the record.
null
assemblyai:balanced-control
spell_out_1295b4b926b3f198
test
null
24.959999
1.269
5
true
[ 1.2690000534057617, 9.569000244140625, 16.961000442504883, 21.93000030517578, 26.304000854492188 ]
S-A-I-N-T-I-L.
null
assemblyai:balanced-control
elaboration_6e8474d9db1b5ea1
test
null
17.719999
18.07
1
false
[ 18.06999969482422 ]
Sure, it's Hattori. And, um, the account number ends in 6404. The power actually went out right around 4:00 AM. this afternoon, which, well, I noticed because I was in the middle of a client project.
null
assemblyai:balanced-control
trailing_entity_a7e312c99eadcbc5
test
null
8.76
2.468
3
true
[ 2.4679999351501465, 5.269999980926514, 10.243000030517578 ]
$77.92.
null
assemblyai:balanced-control
afterthought_d0a8dd7d49e6b3a7
test
null
22.59
23.27
1
false
[ 23.270000457763672 ]
Okay, my checking account ends in 8626, and the charge was for $86.26. It hit twice on the 8th, I believe. Oh, and my email is Also, is it normal that I don't have the transaction ID, or do you need that from me?
null
assemblyai:balanced-control
elaboration_ed1bf15be78adf01
test
null
19.040001
4.367
3
true
[ 4.367000102996826, 14.77400016784668, 19.375999450683594 ]
So there's no way I was at any hardware store.
null
assemblyai:balanced-control
trails_off_1125f1f1f88cda73
test
null
20.48
4.869
3
true
[ 4.86899995803833, 14.767000198364258, 20.968000411987305 ]
And while I have you, I also wanted to ask about...
null
assemblyai:balanced-control
afterthought_6ca6354c0cd5cc8b
test
null
21.879999
4.767
4
true
[ 4.767000198364258, 11.968000411987305, 20.121000289916992, 22.06599998474121 ]
Early next.
null
assemblyai:balanced-control
afterthought_174c1647a5cef75e
test
null
22.92
5.858
4
true
[ 5.857999801635742, 13.366000175476074, 16.965999603271484, 23.267000198364258 ]
Also, I would like a reference number for this dispute before we end the call.
null
assemblyai:balanced-control
multi_request_4ad03886d11cfdcf
test
null
27.799999
2.467
4
true
[ 2.4670000076293945, 11.267000198364258, 18.167999267578125, 28.26799964904785 ]
And could you please check if my phone number, 509-396-9658, is correct on the account?
null
assemblyai:balanced-control
elaboration_21d93f3d68e9ce72
test
null
15
2.767
3
true
[ 2.7669999599456787, 8.668000221252441, 15.567999839782715 ]
There was a work commitment, a software testing project for a client, that got rescheduled unexpectedly.
null
assemblyai:balanced-control
trails_off_fef168bb153746ed
test
null
23.719999
7.654
4
true
[ 7.6539998054504395, 10.571000099182129, 17.270999908447266, 25.058000564575195 ]
And I was also wondering if maybe my credit score had something to do with
null
assemblyai:balanced-control
short_confirmation_3fff2d96edc6af9f
test
null
1.44
1.77
1
false
[ 1.7699999809265137 ]
Yes, that is correct.
null
assemblyai:balanced-control
spell_out_929b66fc5f68a033
test
null
13.36
2.272
4
true
[ 2.2720000743865967, 5.571000099182129, 9.670999526977539, 14.746999740600586 ]
RX6074B9.
null
assemblyai:balanced-control
multi_request_1fbb62ce2093046e
test
null
12.72
5.248
3
true
[ 5.248000144958496, 8.574000358581543, 13.067999839782715 ]
And I would like this renewal processed as soon as possible.
null
assemblyai:balanced-control
afterthought_c2566d70674e1728
test
null
20.24
7.371
3
true
[ 7.370999813079834, 14.868000030517578, 20.767000198364258 ]
Also, I don't have the VIN number handy right now, if that's alright.
null
assemblyai:balanced-control
trailing_entity_119922b241e7072a
test
null
15.8
7.769
4
true
[ 7.769000053405762, 9.065999984741211, 12.869999885559082, 17.14299964904785 ]
3058 Longleaf Pine Court.
null
assemblyai:balanced-control
short_confirmation_01ed7023373f097c
test
null
2.08
2.771
1
false
[ 2.7709999084472656 ]
Yes, that is all, thank you.
null
assemblyai:balanced-control
short_confirmation_f6add31ad6da37d0
test
null
1.44
1.767
1
false
[ 1.7669999599456787 ]
Yes, that's right.
null
assemblyai:balanced-control
repair_1e6c919c62013c72
test
null
4.8
5.167
1
false
[ 5.166999816894531 ]
I need to change the delivery on my order. Actually, first, can you check if it's even shipped yet?
null
assemblyai:balanced-control
afterthought_cbb401c3868a5fa8
test
null
19.32
1.943
4
true
[ 1.9429999589920044, 9.647000312805176, 14.46500015258789, 21.46299934387207 ]
Also, patient ID ends in 1127.
null
assemblyai:balanced-control
spell_out_b99bbb427c567e72
test
null
23.719999
5.667
4
true
[ 5.666999816894531, 12.166000366210938, 19.006999969482422, 24.87299919128418 ]
L-I-S-I-N-O-P-R-I-L.
null
assemblyai:balanced-control
backchannel_03d7c65439adc9f3
test
null
22.16
1.866
5
true
[ 1.8660000562667847, 6.4670000076293945, 10.567999839782715, 18.520999908447266, 22.47100067138672 ]
And the account number ends in...
null
assemblyai:balanced-control
spell_out_30c3d8f5c18bd3e3
test
null
19.879999
4.737
4
true
[ 4.736999988555908, 11.291000366210938, 13.967000007629395, 21.26799964904785 ]
P-L-A-N-F-I-E-L-D.
null
assemblyai:balanced-control
trailing_entity_596c033b24dcec98
test
null
18.32
3.17
5
true
[ 3.1700000762939453, 6.065999984741211, 10.366000175476074, 14.265999794006348, 19.757999420166016 ]
Ends in 7577.
null
assemblyai:balanced-control
multi_request_0b11ec7ff40c8e33
test
null
19.1
1.267
7
true
[ 1.2669999599456787, 2.568000078201294, 5.589000225067139, 7.367000102996826, 11.067000389099121, 15.770000457763672, 20.451000213623047 ]
EH-020145-1.
null
assemblyai:balanced-control
multi_request_ed49f318c33ffc48
test
null
20.16
8.567
4
true
[ 8.567000389099121, 13.767000198364258, 17.968000411987305, 20.56599998474121 ]
Nobody told me nothing.
null
assemblyai:balanced-control
digit_groups_d4d9544f4e3e7119
test
null
16.379999
7.466
2
true
[ 7.466000080108643, 16.766000747680664 ]
That is WP-8266-. Okay.
null
assemblyai:balanced-control
repair_8f454b666fd505d7
test
null
9.24
4.269
2
true
[ 4.269000053405762, 9.468999862670898 ]
Sorry, card ending in 9614, that's the one.
null
assemblyai:balanced-control
self_correction_34e0e5331a9e2991
test
null
19.040001
2.566
3
true
[ 2.565999984741211, 17.468000411987305, 19.266000747680664 ]
Check that number again.
null
assemblyai:balanced-control
short_question_a04bb4c906586108
test
null
1.28
1.767
1
false
[ 1.7669999599456787 ]
Do I need an appointment?
null
assemblyai:balanced-control
backchannel_0452155c0075af2f
test
null
8.54
1.169
4
true
[ 1.1690000295639038, 3.1679999828338623, 5.068999767303467, 8.968000411987305 ]
I got the bill in front of me and it says the reading is...
null
assemblyai:balanced-control
trails_off_5cd2e039bfe1e1e6
test
null
20.76
2.566
4
true
[ 2.565999984741211, 11.152000427246094, 16.367000579833984, 21.065000534057617 ]
And I also need to file.
null
assemblyai:balanced-control
trailing_entity_ec33b16ae036e7c0
test
null
19.040001
4.369
5
true
[ 4.36899995803833, 6.767000198364258, 11.567999839782715, 15.368000030517578, 20.63599967956543 ]
98784.
null
assemblyai:balanced-control
trailing_entity_10ec6e24621089c0
test
null
17.639999
1.967
4
true
[ 1.9670000076293945, 6.870999813079834, 13.743000030517578, 19.13800048828125 ]
ends in 7068.
null
assemblyai:balanced-control
multi_request_e34bb05c4697a775
test
null
16.5
11.865
2
true
[ 11.864999771118164, 17.972999572753906 ]
And I would like this discrepancy corrected on my current statement dated the 9th.
null
assemblyai:balanced-control
single_request_96b4e1e5a69bc605
test
null
6.16
6.467
1
false
[ 6.4670000076293945 ]
Its order ending in 4433, and I was told 4:43 PM delivery.
null
assemblyai:balanced-control
short_question_fb744d9dfffce092
test
null
1.52
1.868
1
false
[ 1.8680000305175781 ]
What can you do about it?
null
assemblyai:balanced-control
trails_off_51a64e246b4d0202
test
null
17.24
1.566
3
true
[ 1.565999984741211, 12.067000389099121, 18.729000091552734 ]
The tracking has not updated in over a week and I am a little worried, and I was told it would ship within 5 to 7.
null
assemblyai:balanced-control
digit_groups_4228eac5ed96ee34
test
null
18.120001
1.966
4
true
[ 1.965999960899353, 6.168000221252441, 13.251999855041504, 19.447999954223633 ]
93170.
null
assemblyai:balanced-control
short_question_f78ba4e637a8dfeb
test
null
1.04
1.367
1
false
[ 1.3669999837875366 ]
Can you pull it up?
null
assemblyai:balanced-control
trails_off_dfceb9cd3fac4897
test
null
21.24
5.167
4
true
[ 5.166999816894531, 13.071999549865723, 17.17099952697754, 22.812999725341797 ]
And I need to know if it's even been
null
assemblyai:balanced-control
trailing_entity_9cd5f87a0df61abf
test
null
14.88
2.369
5
true
[ 2.36899995803833, 4.164999961853027, 6.767000198364258, 8.567000389099121, 16.277000427246094 ]
1124 Kapahulu Avenue, Apartment 6, Honolulu, Hawaii 96815.
null
assemblyai:balanced-control
trails_off_159be1422efe9e5b
test
null
10.26
10.665
1
false
[ 10.664999961853027 ]
Sure thing, it's 912-487-3487. That's my callback number, ready whenever drama strikes. And while you've got me, I was wondering about the bond.
null
assemblyai:balanced-control
afterthought_808fe5eb8638c134
test
null
26.639999
9.032
3
true
[ 9.031999588012695, 20.187999725341797, 26.965999603271484 ]
Also, do I need to come in person for that, or can I just do it online? Does that sound right to you?
null
assemblyai:balanced-control
digit_groups_737baef73e29b9fe
test
null
21.799999
3.57
4
true
[ 3.569999933242798, 9.869000434875488, 16.96500015258789, 23.29800033569336 ]
7748.
null
assemblyai:balanced-control
spell_out_91b2e6b33c161193
test
null
19.66
21.006001
1
false
[ 21.006000518798828 ]
I would like to dispute a duplicate charge from a merchant called Erie Hardware and Supply. The charge was exactly $91.70 posted twice, on the 9th and the 17th, totaling $183.40 on my debit card ending 0917. The merchant name is spelled V-R-I-E-H-A-R-D-W-A-R-E.
null
assemblyai:balanced-control
spell_out_b01930d79b10d18c
test
null
8.04
9.216
1
false
[ 9.215999603271484 ]
My Room A reference code is RG0873KT. That's— RG0873KT.
null
assemblyai:balanced-control
trails_off_ebb101b906b09f4c
test
null
14.92
2.367
4
true
[ 2.367000102996826, 8.701000213623047, 11.765999794006348, 16.34600067138672 ]
And I think there was also a
null
assemblyai:balanced-control
multi_request_93a36163ed1b88b2
test
null
19.719999
2.064
4
true
[ 2.063999891281128, 8.46399974822998, 13.366000175476074, 20.16699981689453 ]
And third, I need someone to look into whether that outage a couple weeks back messed with my studio's Wi-Fi and caused this.
null
assemblyai:balanced-control
partial_entity_b48b6ad39bcc4978
test
null
10.88
2.066
2
true
[ 2.065999984741211, 11.168000221252441 ]
I would like to also give you the confirmation code so it is on the record. It is JT0604 and Q.
null
assemblyai:balanced-control
repair_79d575668635d03b
test
null
12.66
5.668
2
true
[ 5.668000221252441, 13.067999839782715 ]
I've got a license renewal booked for August 7th, and my grandson decided graduation should steal my spotlight that same day.
null
assemblyai:balanced-control
spell_out_0709e091d8f71395
test
null
14.7
9.467
3
true
[ 9.467000007629395, 11.866000175476074, 16.062000274658203 ]
B-E-M-N-E-T.
null
assemblyai:balanced-control
short_confirmation_7cf44170e3b7f821
test
null
3.04
4.344
1
false
[ 4.343999862670898 ]
Yes, order number AL9149.
null
assemblyai:balanced-control
afterthought_2c9d1caaefec2332
test
null
21.52
3.969
3
true
[ 3.9690001010894775, 12.866999626159668, 21.867000579833984 ]
Also, I hope this won't take too long because I'm on a fixed income and every little overcharge does add up for someone like me.
null
assemblyai:balanced-control
digit_groups_06afee69cf3aa561
test
null
15.56
3.267
4
true
[ 3.2669999599456787, 8.02299976348877, 12.78600025177002, 16.90399932861328 ]
9:29 AM.
null
assemblyai:balanced-control
digit_groups_47bb2a33a8fc5c5d
test
null
21.280001
2.566
3
true
[ 2.565999984741211, 6.065999984741211, 22.982999801635742 ]
Anyway, I need to reschedule my orthopedic referral appointment for next Tuesday at 10:15. My referral number is 5760-214. That's 5760-214.
null
assemblyai:balanced-control
afterthought_74548f441aa927f0
test
null
12.54
3.367
2
true
[ 3.367000102996826, 12.96500015258789 ]
Oh, and my account number ends in 6389. Also, it lasts about 20 minutes each time it happens.
null
assemblyai:balanced-control
trailing_entity_9d1d91f86a457c31
test
null
24.719999
4.667
6
true
[ 4.666999816894531, 8.166999816894531, 12.166999816894531, 17.56800079345703, 19.743000030517578, 26.066999435424805 ]
The permit number on file is LP-7616-22.
null
assemblyai:balanced-control
self_correction_60a6bb72e739da3e
test
null
17.040001
4.471
3
true
[ 4.4710001945495605, 10.571000099182129, 17.56800079345703 ]
I lost a bunch of tools, my pipe threader, some wrenches— actually, make that 2 sets of wrenches, not one.
null
assemblyai:balanced-control
single_request_8f67d609d4cf369b
test
null
6
6.368
1
false
[ 6.368000030517578 ]
I need to move my physical therapy follow-up with Dr. Alvarez's office because my warehouse shift got changed.
null
assemblyai:balanced-control
digit_groups_a04e36702009a9f7
test
null
17.32
2.168
3
true
[ 2.1679999828338623, 4.76800012588501, 18.81399917602539 ]
My account number is 704-465-812. Let me say that again slowly. It's 704-465-812.
null
assemblyai:balanced-control
multi_request_d4ab2bd224a912fa
test
null
24.6
1.971
4
true
[ 1.9709999561309814, 9.772000312805176, 16.768999099731445, 25.089000701904297 ]
Also, I am not sure if my referral, the, the paper, is still good. Can you check that?
null
assemblyai:balanced-control
short_confirmation_902fea368d1a78e5
test
null
1.2
1.266
1
false
[ 1.2660000324249268 ]
Okay, great. Thank you.
null
assemblyai:balanced-control
trailing_entity_199a802c4c22696d
test
null
9
3.567
3
true
[ 3.566999912261963, 6.265999794006348, 10.45199966430664 ]
Ending in 6116.
null
assemblyai:balanced-control
trailing_entity_28c4479fc0fa2da4
test
null
26.4
5.275
5
true
[ 5.275000095367432, 9.265999794006348, 15.366000175476074, 22.368999481201172, 27.849000930786133 ]
RX9740B.
null
assemblyai:balanced-control
multi_request_02838a4f1cd8efe9
test
null
17.16
5.879
4
true
[ 5.879000186920166, 9.468000411987305, 15.22700023651123, 17.270999908447266 ]
UPS, whatever it is.
null
assemblyai:balanced-control
trails_off_2f02c322131e5dba
test
null
14.16
4.355
3
true
[ 4.355000019073486, 10.435999870300293, 14.567000389099121 ]
And I was hoping to move it out too.
null
assemblyai:balanced-control
repair_25003f10369fd298
test
null
13.24
7.869
2
true
[ 7.86899995803833, 14.588000297546387 ]
It is WCK-7711.
null
assemblyai:balanced-control
short_question_d0371b757e0b8876
test
null
2.32
2.668
1
false
[ 2.6679999828338623 ]
Can you move Thursday instead?
null
assemblyai:balanced-control
digit_groups_a570e60d2aafa317
test
null
10.3
10.767
1
false
[ 10.767000198364258 ]
It's claim reference 1103QZ7. That's 1103QZ7. I've given this number twice already.
null
assemblyai:balanced-control
backchannel_70d49094f1f06bd2
test
null
12.54
1.268
5
true
[ 1.2680000066757202, 2.2669999599456787, 4.868000030517578, 8.965999603271484, 12.996999740600586 ]
And I just really need to know if that's normal or if it's stuck some.
null
assemblyai:balanced-control
trailing_entity_1507736bc809312c
test
null
20.440001
3.867
4
true
[ 3.867000102996826, 9.666000366210938, 14.265999794006348, 22.016000747680664 ]
225-552-5256.
null
assemblyai:balanced-control
elaboration_3f98efec4502b505
test
null
9.86
4.868
2
true
[ 4.868000030517578, 10.170999526977539 ]
It stopped charging the device after only a few months, and I bought it just 5 months ago.
null
assemblyai:balanced-control
trailing_entity_1b11a2bc4e9a0e06
test
null
7.82
1.767
3
true
[ 1.7669999599456787, 4.165999889373779, 9.270000457763672 ]
Appointments next Tuesday at 10:15.
null
assemblyai:balanced-control
single_request_d689042492620854
test
null
6.32
6.767
1
false
[ 6.767000198364258 ]
It's ORD-4808219, easier to remember than half my tattoo stencils, believe me.
null
assemblyai:balanced-control
afterthought_384ecf97e4f11b4a
test
null
19.34
10.458
3
true
[ 10.458000183105469, 15.069000244140625, 19.677000045776367 ]
Also, it was last Thursday at that supply yard on the east side.
null
assemblyai:balanced-control
single_request_fa89291e8137e463
test
null
12.48
12.969
1
false
[ 12.968999862670898 ]
My account number is 739850216, and my order number is ORD-39850, so pull it up and tell me exactly when it's shipping.
null
assemblyai:balanced-control
digit_groups_e07ac46c9df6909a
test
null
16.92
4.861
4
true
[ 4.861000061035156, 8.925000190734863, 13.942999839782715, 18.541000366210938 ]
7237.
null
assemblyai:balanced-control
self_correction_9320b49f2c9289f2
test
null
14.68
5.257
4
true
[ 5.256999969482422, 8.442999839782715, 11.067000389099121, 14.866000175476074 ]
23513. That's it.
null
assemblyai:balanced-control
self_correction_dcb2a4cf9d77851a
test
null
15.08
2.766
3
true
[ 2.7660000324249268, 9.666000366210938, 16.51799964904785 ]
That is 6268 Kingswood Avenue, Toledo, Ohio 43614.
null
assemblyai:balanced-control
afterthought_533b30a2a0d9a6a8
test
null
13.38
13.767
1
false
[ 13.767000198364258 ]
Hrabowska? H-R-A-B-O-W-S-K-A. Patient ID ends in 3501. Oh, and it needs to be after 3:50 PM on a weekday. Also, no idea if my referral's still valid, so check that too.
null
assemblyai:balanced-control
repair_b3fb44b0b6df8ca3
test
null
9.84
11.419
1
false
[ 11.418999671936035 ]
It's 5948 Tidewater— hang on, kid, turn that down— 5948 Tidewater Drive, Norfolk, Virginia 23513.
null
assemblyai:balanced-control
digit_groups_b21a5983e6862ad4
test
null
14.96
1.764
3
true
[ 1.7640000581741333, 7.283999919891357, 16.459999084472656 ]
Numbers 357, 835, 7835.
null
assemblyai:balanced-control
trails_off_46e34717dfbd6dc6
test
null
20.200001
4.554
4
true
[ 4.553999900817871, 10.640000343322754, 14.569000244140625, 21.589000701904297 ]
And honestly, I don't want to go through a bunch of
null