arm stringclasses 6
values | turn_key stringlengths 23 38 | split stringclasses 1
value | mode stringclasses 3
values | audio_duration_s float32 0.96 36 | first_endpoint_s float32 0.77 29.8 ⌀ | endpoint_count int16 0 7 | cut_early bool 2
classes | endpoints_s listlengths 0 7 | final_transcript stringlengths 0 458 ⌀ | error stringclasses 2
values |
|---|---|---|---|---|---|---|---|---|---|---|
assemblyai:balanced-control | backchannel_2e33ab1db9e036d6 | test | null | 5.96 | 1.668 | 3 | true | [
1.6679999828338623,
3.4679999351501465,
7.294000148773193
] | Is V | null |
assemblyai:balanced-control | trailing_entity_8152cee6b7f38813 | test | null | 10.72 | 2.471 | 3 | true | [
2.4709999561309814,
7.988999843597412,
11.065999984741211
] | 71 cents. | null |
assemblyai:balanced-control | trails_off_147bc005838fa2c4 | test | null | 20.440001 | 1.668 | 3 | true | [
1.6679999828338623,
17.040000915527344,
22.437000274658203
] | I was also wondering about the fare difference because my ticket is in— | null |
assemblyai:balanced-control | repair_eb088df443215b5d | test | null | 6.82 | 7.168 | 1 | false | [
7.168000221252441
] | My permit number ends in 9013. Oh wait, actually, could you tell me what the renewal fee is first? | null |
assemblyai:balanced-control | trailing_entity_f69d9c6c4e3cecab | test | null | 21.959999 | 2.471 | 5 | true | [
2.4709999561309814,
8.166999816894531,
11.069000244140625,
17.9689998626709,
23.43199920654297
] | PL-5702-70. | null |
assemblyai:balanced-control | short_question_668e630c0e04a03f | test | null | 1.92 | 2.167 | 1 | false | [
2.1670000553131104
] | Was that faxed already? | null |
assemblyai:balanced-control | afterthought_1f274fdb69da60a8 | test | null | 16.84 | 7.267 | 3 | true | [
7.267000198364258,
11.468000411987305,
17.16900062561035
] | Also, I'm not sure if the warranty is 90 days or a full year, so I might need help checking that. | null |
assemblyai:balanced-control | short_question_04b28757656cc7f2 | test | null | 1.68 | 2.068 | 1 | false | [
2.068000078201294
] | Can we do this quick? | null |
assemblyai:balanced-control | self_correction_8fe086e0607d8910 | test | null | 14.27 | 4.868 | 2 | true | [
4.868000030517578,
14.569000244140625
] | It's showing $407, which is crazy compared to what I usually pay. Sorry, actually it's $407.80. I want to get that right. | null |
assemblyai:balanced-control | multi_request_0b901cc3d7d32754 | test | null | 14.16 | 2.068 | 3 | true | [
2.068000078201294,
10.152000427246094,
14.569000244140625
] | And while you're in there, could you update my phone number too since I switched carriers? | null |
assemblyai:balanced-control | elaboration_8025215d7dcb0682 | test | null | 19.360001 | 7.935 | 3 | true | [
7.934999942779541,
13.666000366210938,
20.839000701904297
] | But 2 items were missing, so I want a refund for $14.68. | null |
assemblyai:balanced-control | afterthought_232c9eb05f3f5341 | test | null | 19.559999 | 7.371 | 3 | true | [
7.370999813079834,
13.369999885559082,
19.979000091552734
] | Also, could you please clarify whether there is a restocking or exchange fee involved in this process? | null |
assemblyai:balanced-control | short_confirmation_203d783d222cdcf1 | test | null | 1.76 | 2.168 | 1 | false | [
2.1679999828338623
] | Yes, that is correct. | null |
assemblyai:balanced-control | short_question_311293038e35d24d | test | null | 5.16 | 1.571 | 2 | true | [
1.5709999799728394,
5.367000102996826
] | That number? | null |
assemblyai:balanced-control | afterthought_c43821efbfd06e68 | test | null | 11.95 | 9.07 | 2 | true | [
9.069999694824219,
12.366999626159668
] | Also, I paid the fee in full that same day at the office. | null |
assemblyai:balanced-control | repair_c3207a8839429cb6 | test | null | 12.98 | 2.969 | 3 | true | [
2.9690001010894775,
9.168000221252441,
13.269000053405762
] | My confirmation number is BA2629X for the record. | null |
assemblyai:balanced-control | spell_out_1295b4b926b3f198 | test | null | 24.959999 | 1.269 | 5 | true | [
1.2690000534057617,
9.569000244140625,
16.961000442504883,
21.93000030517578,
26.304000854492188
] | S-A-I-N-T-I-L. | null |
assemblyai:balanced-control | elaboration_6e8474d9db1b5ea1 | test | null | 17.719999 | 18.07 | 1 | false | [
18.06999969482422
] | Sure, it's Hattori. And, um, the account number ends in 6404. The power actually went out right around 4:00 AM. this afternoon, which, well, I noticed because I was in the middle of a client project. | null |
assemblyai:balanced-control | trailing_entity_a7e312c99eadcbc5 | test | null | 8.76 | 2.468 | 3 | true | [
2.4679999351501465,
5.269999980926514,
10.243000030517578
] | $77.92. | null |
assemblyai:balanced-control | afterthought_d0a8dd7d49e6b3a7 | test | null | 22.59 | 23.27 | 1 | false | [
23.270000457763672
] | Okay, my checking account ends in 8626, and the charge was for $86.26. It hit twice on the 8th, I believe. Oh, and my email is Also, is it normal that I don't have the transaction ID, or do you need that from me? | null |
assemblyai:balanced-control | elaboration_ed1bf15be78adf01 | test | null | 19.040001 | 4.367 | 3 | true | [
4.367000102996826,
14.77400016784668,
19.375999450683594
] | So there's no way I was at any hardware store. | null |
assemblyai:balanced-control | trails_off_1125f1f1f88cda73 | test | null | 20.48 | 4.869 | 3 | true | [
4.86899995803833,
14.767000198364258,
20.968000411987305
] | And while I have you, I also wanted to ask about... | null |
assemblyai:balanced-control | afterthought_6ca6354c0cd5cc8b | test | null | 21.879999 | 4.767 | 4 | true | [
4.767000198364258,
11.968000411987305,
20.121000289916992,
22.06599998474121
] | Early next. | null |
assemblyai:balanced-control | afterthought_174c1647a5cef75e | test | null | 22.92 | 5.858 | 4 | true | [
5.857999801635742,
13.366000175476074,
16.965999603271484,
23.267000198364258
] | Also, I would like a reference number for this dispute before we end the call. | null |
assemblyai:balanced-control | multi_request_4ad03886d11cfdcf | test | null | 27.799999 | 2.467 | 4 | true | [
2.4670000076293945,
11.267000198364258,
18.167999267578125,
28.26799964904785
] | And could you please check if my phone number, 509-396-9658, is correct on the account? | null |
assemblyai:balanced-control | elaboration_21d93f3d68e9ce72 | test | null | 15 | 2.767 | 3 | true | [
2.7669999599456787,
8.668000221252441,
15.567999839782715
] | There was a work commitment, a software testing project for a client, that got rescheduled unexpectedly. | null |
assemblyai:balanced-control | trails_off_fef168bb153746ed | test | null | 23.719999 | 7.654 | 4 | true | [
7.6539998054504395,
10.571000099182129,
17.270999908447266,
25.058000564575195
] | And I was also wondering if maybe my credit score had something to do with | null |
assemblyai:balanced-control | short_confirmation_3fff2d96edc6af9f | test | null | 1.44 | 1.77 | 1 | false | [
1.7699999809265137
] | Yes, that is correct. | null |
assemblyai:balanced-control | spell_out_929b66fc5f68a033 | test | null | 13.36 | 2.272 | 4 | true | [
2.2720000743865967,
5.571000099182129,
9.670999526977539,
14.746999740600586
] | RX6074B9. | null |
assemblyai:balanced-control | multi_request_1fbb62ce2093046e | test | null | 12.72 | 5.248 | 3 | true | [
5.248000144958496,
8.574000358581543,
13.067999839782715
] | And I would like this renewal processed as soon as possible. | null |
assemblyai:balanced-control | afterthought_c2566d70674e1728 | test | null | 20.24 | 7.371 | 3 | true | [
7.370999813079834,
14.868000030517578,
20.767000198364258
] | Also, I don't have the VIN number handy right now, if that's alright. | null |
assemblyai:balanced-control | trailing_entity_119922b241e7072a | test | null | 15.8 | 7.769 | 4 | true | [
7.769000053405762,
9.065999984741211,
12.869999885559082,
17.14299964904785
] | 3058 Longleaf Pine Court. | null |
assemblyai:balanced-control | short_confirmation_01ed7023373f097c | test | null | 2.08 | 2.771 | 1 | false | [
2.7709999084472656
] | Yes, that is all, thank you. | null |
assemblyai:balanced-control | short_confirmation_f6add31ad6da37d0 | test | null | 1.44 | 1.767 | 1 | false | [
1.7669999599456787
] | Yes, that's right. | null |
assemblyai:balanced-control | repair_1e6c919c62013c72 | test | null | 4.8 | 5.167 | 1 | false | [
5.166999816894531
] | I need to change the delivery on my order. Actually, first, can you check if it's even shipped yet? | null |
assemblyai:balanced-control | afterthought_cbb401c3868a5fa8 | test | null | 19.32 | 1.943 | 4 | true | [
1.9429999589920044,
9.647000312805176,
14.46500015258789,
21.46299934387207
] | Also, patient ID ends in 1127. | null |
assemblyai:balanced-control | spell_out_b99bbb427c567e72 | test | null | 23.719999 | 5.667 | 4 | true | [
5.666999816894531,
12.166000366210938,
19.006999969482422,
24.87299919128418
] | L-I-S-I-N-O-P-R-I-L. | null |
assemblyai:balanced-control | backchannel_03d7c65439adc9f3 | test | null | 22.16 | 1.866 | 5 | true | [
1.8660000562667847,
6.4670000076293945,
10.567999839782715,
18.520999908447266,
22.47100067138672
] | And the account number ends in... | null |
assemblyai:balanced-control | spell_out_30c3d8f5c18bd3e3 | test | null | 19.879999 | 4.737 | 4 | true | [
4.736999988555908,
11.291000366210938,
13.967000007629395,
21.26799964904785
] | P-L-A-N-F-I-E-L-D. | null |
assemblyai:balanced-control | trailing_entity_596c033b24dcec98 | test | null | 18.32 | 3.17 | 5 | true | [
3.1700000762939453,
6.065999984741211,
10.366000175476074,
14.265999794006348,
19.757999420166016
] | Ends in 7577. | null |
assemblyai:balanced-control | multi_request_0b11ec7ff40c8e33 | test | null | 19.1 | 1.267 | 7 | true | [
1.2669999599456787,
2.568000078201294,
5.589000225067139,
7.367000102996826,
11.067000389099121,
15.770000457763672,
20.451000213623047
] | EH-020145-1. | null |
assemblyai:balanced-control | multi_request_ed49f318c33ffc48 | test | null | 20.16 | 8.567 | 4 | true | [
8.567000389099121,
13.767000198364258,
17.968000411987305,
20.56599998474121
] | Nobody told me nothing. | null |
assemblyai:balanced-control | digit_groups_d4d9544f4e3e7119 | test | null | 16.379999 | 7.466 | 2 | true | [
7.466000080108643,
16.766000747680664
] | That is WP-8266-. Okay. | null |
assemblyai:balanced-control | repair_8f454b666fd505d7 | test | null | 9.24 | 4.269 | 2 | true | [
4.269000053405762,
9.468999862670898
] | Sorry, card ending in 9614, that's the one. | null |
assemblyai:balanced-control | self_correction_34e0e5331a9e2991 | test | null | 19.040001 | 2.566 | 3 | true | [
2.565999984741211,
17.468000411987305,
19.266000747680664
] | Check that number again. | null |
assemblyai:balanced-control | short_question_a04bb4c906586108 | test | null | 1.28 | 1.767 | 1 | false | [
1.7669999599456787
] | Do I need an appointment? | null |
assemblyai:balanced-control | backchannel_0452155c0075af2f | test | null | 8.54 | 1.169 | 4 | true | [
1.1690000295639038,
3.1679999828338623,
5.068999767303467,
8.968000411987305
] | I got the bill in front of me and it says the reading is... | null |
assemblyai:balanced-control | trails_off_5cd2e039bfe1e1e6 | test | null | 20.76 | 2.566 | 4 | true | [
2.565999984741211,
11.152000427246094,
16.367000579833984,
21.065000534057617
] | And I also need to file. | null |
assemblyai:balanced-control | trailing_entity_ec33b16ae036e7c0 | test | null | 19.040001 | 4.369 | 5 | true | [
4.36899995803833,
6.767000198364258,
11.567999839782715,
15.368000030517578,
20.63599967956543
] | 98784. | null |
assemblyai:balanced-control | trailing_entity_10ec6e24621089c0 | test | null | 17.639999 | 1.967 | 4 | true | [
1.9670000076293945,
6.870999813079834,
13.743000030517578,
19.13800048828125
] | ends in 7068. | null |
assemblyai:balanced-control | multi_request_e34bb05c4697a775 | test | null | 16.5 | 11.865 | 2 | true | [
11.864999771118164,
17.972999572753906
] | And I would like this discrepancy corrected on my current statement dated the 9th. | null |
assemblyai:balanced-control | single_request_96b4e1e5a69bc605 | test | null | 6.16 | 6.467 | 1 | false | [
6.4670000076293945
] | Its order ending in 4433, and I was told 4:43 PM delivery. | null |
assemblyai:balanced-control | short_question_fb744d9dfffce092 | test | null | 1.52 | 1.868 | 1 | false | [
1.8680000305175781
] | What can you do about it? | null |
assemblyai:balanced-control | trails_off_51a64e246b4d0202 | test | null | 17.24 | 1.566 | 3 | true | [
1.565999984741211,
12.067000389099121,
18.729000091552734
] | The tracking has not updated in over a week and I am a little worried, and I was told it would ship within 5 to 7. | null |
assemblyai:balanced-control | digit_groups_4228eac5ed96ee34 | test | null | 18.120001 | 1.966 | 4 | true | [
1.965999960899353,
6.168000221252441,
13.251999855041504,
19.447999954223633
] | 93170. | null |
assemblyai:balanced-control | short_question_f78ba4e637a8dfeb | test | null | 1.04 | 1.367 | 1 | false | [
1.3669999837875366
] | Can you pull it up? | null |
assemblyai:balanced-control | trails_off_dfceb9cd3fac4897 | test | null | 21.24 | 5.167 | 4 | true | [
5.166999816894531,
13.071999549865723,
17.17099952697754,
22.812999725341797
] | And I need to know if it's even been | null |
assemblyai:balanced-control | trailing_entity_9cd5f87a0df61abf | test | null | 14.88 | 2.369 | 5 | true | [
2.36899995803833,
4.164999961853027,
6.767000198364258,
8.567000389099121,
16.277000427246094
] | 1124 Kapahulu Avenue, Apartment 6, Honolulu, Hawaii 96815. | null |
assemblyai:balanced-control | trails_off_159be1422efe9e5b | test | null | 10.26 | 10.665 | 1 | false | [
10.664999961853027
] | Sure thing, it's 912-487-3487. That's my callback number, ready whenever drama strikes. And while you've got me, I was wondering about the bond. | null |
assemblyai:balanced-control | afterthought_808fe5eb8638c134 | test | null | 26.639999 | 9.032 | 3 | true | [
9.031999588012695,
20.187999725341797,
26.965999603271484
] | Also, do I need to come in person for that, or can I just do it online? Does that sound right to you? | null |
assemblyai:balanced-control | digit_groups_737baef73e29b9fe | test | null | 21.799999 | 3.57 | 4 | true | [
3.569999933242798,
9.869000434875488,
16.96500015258789,
23.29800033569336
] | 7748. | null |
assemblyai:balanced-control | spell_out_91b2e6b33c161193 | test | null | 19.66 | 21.006001 | 1 | false | [
21.006000518798828
] | I would like to dispute a duplicate charge from a merchant called Erie Hardware and Supply. The charge was exactly $91.70 posted twice, on the 9th and the 17th, totaling $183.40 on my debit card ending 0917. The merchant name is spelled V-R-I-E-H-A-R-D-W-A-R-E. | null |
assemblyai:balanced-control | spell_out_b01930d79b10d18c | test | null | 8.04 | 9.216 | 1 | false | [
9.215999603271484
] | My Room A reference code is RG0873KT. That's— RG0873KT. | null |
assemblyai:balanced-control | trails_off_ebb101b906b09f4c | test | null | 14.92 | 2.367 | 4 | true | [
2.367000102996826,
8.701000213623047,
11.765999794006348,
16.34600067138672
] | And I think there was also a | null |
assemblyai:balanced-control | multi_request_93a36163ed1b88b2 | test | null | 19.719999 | 2.064 | 4 | true | [
2.063999891281128,
8.46399974822998,
13.366000175476074,
20.16699981689453
] | And third, I need someone to look into whether that outage a couple weeks back messed with my studio's Wi-Fi and caused this. | null |
assemblyai:balanced-control | partial_entity_b48b6ad39bcc4978 | test | null | 10.88 | 2.066 | 2 | true | [
2.065999984741211,
11.168000221252441
] | I would like to also give you the confirmation code so it is on the record. It is JT0604 and Q. | null |
assemblyai:balanced-control | repair_79d575668635d03b | test | null | 12.66 | 5.668 | 2 | true | [
5.668000221252441,
13.067999839782715
] | I've got a license renewal booked for August 7th, and my grandson decided graduation should steal my spotlight that same day. | null |
assemblyai:balanced-control | spell_out_0709e091d8f71395 | test | null | 14.7 | 9.467 | 3 | true | [
9.467000007629395,
11.866000175476074,
16.062000274658203
] | B-E-M-N-E-T. | null |
assemblyai:balanced-control | short_confirmation_7cf44170e3b7f821 | test | null | 3.04 | 4.344 | 1 | false | [
4.343999862670898
] | Yes, order number AL9149. | null |
assemblyai:balanced-control | afterthought_2c9d1caaefec2332 | test | null | 21.52 | 3.969 | 3 | true | [
3.9690001010894775,
12.866999626159668,
21.867000579833984
] | Also, I hope this won't take too long because I'm on a fixed income and every little overcharge does add up for someone like me. | null |
assemblyai:balanced-control | digit_groups_06afee69cf3aa561 | test | null | 15.56 | 3.267 | 4 | true | [
3.2669999599456787,
8.02299976348877,
12.78600025177002,
16.90399932861328
] | 9:29 AM. | null |
assemblyai:balanced-control | digit_groups_47bb2a33a8fc5c5d | test | null | 21.280001 | 2.566 | 3 | true | [
2.565999984741211,
6.065999984741211,
22.982999801635742
] | Anyway, I need to reschedule my orthopedic referral appointment for next Tuesday at 10:15. My referral number is 5760-214. That's 5760-214. | null |
assemblyai:balanced-control | afterthought_74548f441aa927f0 | test | null | 12.54 | 3.367 | 2 | true | [
3.367000102996826,
12.96500015258789
] | Oh, and my account number ends in 6389. Also, it lasts about 20 minutes each time it happens. | null |
assemblyai:balanced-control | trailing_entity_9d1d91f86a457c31 | test | null | 24.719999 | 4.667 | 6 | true | [
4.666999816894531,
8.166999816894531,
12.166999816894531,
17.56800079345703,
19.743000030517578,
26.066999435424805
] | The permit number on file is LP-7616-22. | null |
assemblyai:balanced-control | self_correction_60a6bb72e739da3e | test | null | 17.040001 | 4.471 | 3 | true | [
4.4710001945495605,
10.571000099182129,
17.56800079345703
] | I lost a bunch of tools, my pipe threader, some wrenches— actually, make that 2 sets of wrenches, not one. | null |
assemblyai:balanced-control | single_request_8f67d609d4cf369b | test | null | 6 | 6.368 | 1 | false | [
6.368000030517578
] | I need to move my physical therapy follow-up with Dr. Alvarez's office because my warehouse shift got changed. | null |
assemblyai:balanced-control | digit_groups_a04e36702009a9f7 | test | null | 17.32 | 2.168 | 3 | true | [
2.1679999828338623,
4.76800012588501,
18.81399917602539
] | My account number is 704-465-812. Let me say that again slowly. It's 704-465-812. | null |
assemblyai:balanced-control | multi_request_d4ab2bd224a912fa | test | null | 24.6 | 1.971 | 4 | true | [
1.9709999561309814,
9.772000312805176,
16.768999099731445,
25.089000701904297
] | Also, I am not sure if my referral, the, the paper, is still good. Can you check that? | null |
assemblyai:balanced-control | short_confirmation_902fea368d1a78e5 | test | null | 1.2 | 1.266 | 1 | false | [
1.2660000324249268
] | Okay, great. Thank you. | null |
assemblyai:balanced-control | trailing_entity_199a802c4c22696d | test | null | 9 | 3.567 | 3 | true | [
3.566999912261963,
6.265999794006348,
10.45199966430664
] | Ending in 6116. | null |
assemblyai:balanced-control | trailing_entity_28c4479fc0fa2da4 | test | null | 26.4 | 5.275 | 5 | true | [
5.275000095367432,
9.265999794006348,
15.366000175476074,
22.368999481201172,
27.849000930786133
] | RX9740B. | null |
assemblyai:balanced-control | multi_request_02838a4f1cd8efe9 | test | null | 17.16 | 5.879 | 4 | true | [
5.879000186920166,
9.468000411987305,
15.22700023651123,
17.270999908447266
] | UPS, whatever it is. | null |
assemblyai:balanced-control | trails_off_2f02c322131e5dba | test | null | 14.16 | 4.355 | 3 | true | [
4.355000019073486,
10.435999870300293,
14.567000389099121
] | And I was hoping to move it out too. | null |
assemblyai:balanced-control | repair_25003f10369fd298 | test | null | 13.24 | 7.869 | 2 | true | [
7.86899995803833,
14.588000297546387
] | It is WCK-7711. | null |
assemblyai:balanced-control | short_question_d0371b757e0b8876 | test | null | 2.32 | 2.668 | 1 | false | [
2.6679999828338623
] | Can you move Thursday instead? | null |
assemblyai:balanced-control | digit_groups_a570e60d2aafa317 | test | null | 10.3 | 10.767 | 1 | false | [
10.767000198364258
] | It's claim reference 1103QZ7. That's 1103QZ7. I've given this number twice already. | null |
assemblyai:balanced-control | backchannel_70d49094f1f06bd2 | test | null | 12.54 | 1.268 | 5 | true | [
1.2680000066757202,
2.2669999599456787,
4.868000030517578,
8.965999603271484,
12.996999740600586
] | And I just really need to know if that's normal or if it's stuck some. | null |
assemblyai:balanced-control | trailing_entity_1507736bc809312c | test | null | 20.440001 | 3.867 | 4 | true | [
3.867000102996826,
9.666000366210938,
14.265999794006348,
22.016000747680664
] | 225-552-5256. | null |
assemblyai:balanced-control | elaboration_3f98efec4502b505 | test | null | 9.86 | 4.868 | 2 | true | [
4.868000030517578,
10.170999526977539
] | It stopped charging the device after only a few months, and I bought it just 5 months ago. | null |
assemblyai:balanced-control | trailing_entity_1b11a2bc4e9a0e06 | test | null | 7.82 | 1.767 | 3 | true | [
1.7669999599456787,
4.165999889373779,
9.270000457763672
] | Appointments next Tuesday at 10:15. | null |
assemblyai:balanced-control | single_request_d689042492620854 | test | null | 6.32 | 6.767 | 1 | false | [
6.767000198364258
] | It's ORD-4808219, easier to remember than half my tattoo stencils, believe me. | null |
assemblyai:balanced-control | afterthought_384ecf97e4f11b4a | test | null | 19.34 | 10.458 | 3 | true | [
10.458000183105469,
15.069000244140625,
19.677000045776367
] | Also, it was last Thursday at that supply yard on the east side. | null |
assemblyai:balanced-control | single_request_fa89291e8137e463 | test | null | 12.48 | 12.969 | 1 | false | [
12.968999862670898
] | My account number is 739850216, and my order number is ORD-39850, so pull it up and tell me exactly when it's shipping. | null |
assemblyai:balanced-control | digit_groups_e07ac46c9df6909a | test | null | 16.92 | 4.861 | 4 | true | [
4.861000061035156,
8.925000190734863,
13.942999839782715,
18.541000366210938
] | 7237. | null |
assemblyai:balanced-control | self_correction_9320b49f2c9289f2 | test | null | 14.68 | 5.257 | 4 | true | [
5.256999969482422,
8.442999839782715,
11.067000389099121,
14.866000175476074
] | 23513. That's it. | null |
assemblyai:balanced-control | self_correction_dcb2a4cf9d77851a | test | null | 15.08 | 2.766 | 3 | true | [
2.7660000324249268,
9.666000366210938,
16.51799964904785
] | That is 6268 Kingswood Avenue, Toledo, Ohio 43614. | null |
assemblyai:balanced-control | afterthought_533b30a2a0d9a6a8 | test | null | 13.38 | 13.767 | 1 | false | [
13.767000198364258
] | Hrabowska? H-R-A-B-O-W-S-K-A. Patient ID ends in 3501. Oh, and it needs to be after 3:50 PM on a weekday. Also, no idea if my referral's still valid, so check that too. | null |
assemblyai:balanced-control | repair_b3fb44b0b6df8ca3 | test | null | 9.84 | 11.419 | 1 | false | [
11.418999671936035
] | It's 5948 Tidewater— hang on, kid, turn that down— 5948 Tidewater Drive, Norfolk, Virginia 23513. | null |
assemblyai:balanced-control | digit_groups_b21a5983e6862ad4 | test | null | 14.96 | 1.764 | 3 | true | [
1.7640000581741333,
7.283999919891357,
16.459999084472656
] | Numbers 357, 835, 7835. | null |
assemblyai:balanced-control | trails_off_46e34717dfbd6dc6 | test | null | 20.200001 | 4.554 | 4 | true | [
4.553999900817871,
10.640000343322754,
14.569000244140625,
21.589000701904297
] | And honestly, I don't want to go through a bunch of | null |
Turn-end detection from real ASR prefixes, with audio
100,348 labelled end-of-turn decision points over 53,140 synthesized customer-service utterances, each one paired with the 16 kHz audio it was cut from, plus the endpointing decisions 6 commercial endpointer configurations made on the same audio.
The question each row poses is the one a voice agent has to answer continuously: given everything heard so far, has the caller finished speaking? Ending the turn too early talks over the caller and can capture the wrong data; ending it too late makes the agent feel slow.
How it was made
Utterances were generated by an LLM conditioned on a task pool, spoken through
text-to-speech at 16 kHz, then transcribed by running synchronous ASR on
prefixes of the audio: sync(audio[0:t]) is what the recognizer makes of the
audio available at instant t, which is what a streaming partial is. Verified
against real streaming partials on identical audio, the text at matched
timestamps is identical or near-identical, including the recognizer's own
errors.
Prefixes rather than streaming partials because the decision points then belong to the dataset rather than to a decoder's flush cadence: a negative can be placed exactly at a chunk boundary and exactly before an essential datum, which is where the interesting cases are.
Every text field is therefore real ASR output, not simulated, including
its mistakes -- 90007 for 90028, K-O-W-A-L-C-Z-I-K for ...Y-K.
Configs
Three tables, because several prefixes of one utterance share one audio file and inlining audio per row would carry every waveform roughly twice.
| config | rows | what it is |
|---|---|---|
observations |
100,348 | one labelled decision point: prefix text + label |
turns |
53,140 | one utterance: the audio, its chunk structure |
endpoints |
6,180 | one (service, turn): when each endpointer fired |
Join on turn_key.
from datasets import load_dataset
obs = load_dataset("mazesmazes/turn-end-detection", "observations", split="test")
turns = load_dataset("mazesmazes/turn-end-detection", "turns", split="test")
datasets 4.x decodes the Audio feature through torchcodec, so
pip install torchcodec is needed to read turns. If you would rather not add
it, take the FLAC bytes directly -- the file is lossless either way:
import io, soundfile as sf
from datasets import load_dataset, Audio
turns = load_dataset(REPO, "turns", split="test").cast_column("audio", Audio(decode=False))
samples, rate = sf.read(io.BytesIO(turns[0]["audio"]["bytes"]), dtype="float32")
The single most important field
observations.at_s is the instant the prefix was cut. A row describes
turns.audio[:at_s], not the whole file. Scoring a detector on the full
waveform while reading a prefix's label measures nothing.
import numpy as np
by_key = {t["turn_key"]: t for t in turns}
row = obs[0]
turn = by_key[row["turn_key"]]
audio = turn["audio"]["array"][: int(row["at_s"] * turn["audio"]["sampling_rate"])]
# `audio` is what the caller had uttered; `row["label"]` is whether they were done.
Labels
label = 1 means the caller has finished. A point is positive when its
transcript covers the final chunk, measured by word recall with the
essential datum excluded -- coverage rather than arrival time, because the label
must describe what a detector could infer from the text in front of it. If the
speaker has stopped but the recognizer is still catching up, firing still loses
words, and only coverage says so.
Time then guards the positives. A recognizer will happily transcribe a
plausible entity from incomplete audio: one prefix at 7.77 s carried a complete
address ending 90210 while the speaker had not finished saying 90028 until
9.46 s. Coverage alone scores that 1.0 and would label the most dangerous moment
in the clip a positive.
kind -- what sort of decision point it is
| kind | count | share |
|---|---|---|
chunk_cut |
42,963 | 42.81% |
complete |
34,621 | 34.50% |
trailing_frag |
11,545 | 11.50% |
word_cut |
6,730 | 6.71% |
payload_cut |
4,347 | 4.33% |
mid_thought_cut |
142 | 0.14% |
payload_cut-- truncated just before the essential datum. Reads finished and loses the address or order number the agent just asked for. The costliest failure, and the reason this dataset exists.trailing_frag-- a complete request plus the start of a new thought. Punctuation offers nothing; only the dangling syntax betrays it.mid_thought_cut-- an interior boundary whose continuation finishes the same thought.word_cut-- a mid-phrase prefix. The easy control.chunk_cut-- an interior boundary at a complete sentence. Labelled 1. Relabelling this from negative to positive was the single largest correctness fix in the build.complete-- the caller has finished.
Splits are by conversation, never by example
Several prefixes come from one utterance and share nearly all their tokens, so a
per-example split would score memorization and look excellent while generalizing
not at all. Assignment is a hash of domain/turn_key, so adding data later
leaves existing membership unchanged rather than silently redefining "held out".
| split | turns | observations |
|---|---|---|
| test | 5,299 | 10,047 |
| train | 42,478 | 80,185 |
| validation | 5,363 | 10,116 |
The same correlation makes plain McNemar anti-conservative on this data (~2.5x too narrow, measured); resample turns, not rows.
endpoints: what the commercial services actually did
The same audio streamed in realtime through five configurations, recording when each declared the turn over. Realtime pacing is mandatory -- these endpointers' silence thresholds are wall-clock timers, so pushing audio faster invalidates the timings.
| arm | turns |
|---|---|
assemblyai:balanced |
1,030 |
assemblyai:balanced-control |
1,030 |
assemblyai:max_accuracy |
1,030 |
assemblyai:min_latency |
1,030 |
deepgram |
1,030 |
elevenlabs |
1,030 |
first_endpoint_s is the first declaration, which is the one that ends the
turn in production; a later one is a turn the service opened after cutting the
caller off. Using the last makes an early cut look like a patient decision
seconds later. cut_early is first_endpoint_s < audio_duration_s.
Limitations -- please read before using this
- The audio and text are synthetic. Utterances are LLM-generated and text-to-speech spoken. There is no real caller audio here, so acoustic diversity is that of a TTS voice inventory, not of a phone channel: no codec artifacts, no crosstalk, no real room noise. A detector tuned only on this will meet conditions it has not seen.
- Entities are invented but realistically shaped. Names, emails, phone
numbers, addresses and order numbers were produced by an LLM and are not drawn
from any real record. They are formatted like real ones rather than using
reserved ranges (
example.com,555-01xx), so a generated string may coincidentally match a real one. Any such resemblance is accidental and carries no information about a real person. mid_thought_cutis too rare to measure. At 0.14% of points it sits below a usable floor, and scaling the build the same way would not fix the ratio. Treat per-kind results for it as indicative only.- English only, and one domain family (customer service across 10 domains).
assemblyai_confidenceis a silence clock, not a semantic score. Six consecutive frames ramped 0.20 -> 0.97 on identical text; only the pause length changed. It is published as a measured baseline, not as a label.
Licensing
The text was produced by an LLM and the audio by a commercial text-to-speech
service. Redistribution terms for synthesized speech depend on that provider's
terms of service, which is why the license is marked other rather than a
permissive SPDX identifier. Check the terms that apply to your use before
redistributing the audio. The annotations, labels, split assignment and
benchmark measurements are offered for research use.
Citation
@misc{turn_end_detection},
title = {Turn-end detection from real ASR prefixes},
author = {Kroman, Alex},
year = {2026},
url = {https://huggingface.co/datasets/mazesmazes/turn-end-detection}
}
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