| symptom,likely_cause,what_to_try | |
| Referral field not visible,Outdated app version,Update the app and reopen it | |
| Trade shows the wrong date,Phone clock set manually,Switch to automatic network time and convert to UTC | |
| No payout alerts,Notifications disabled,Allow notifications for the app | |
| Logged out mid-window,New phone or reinstall,Sign back in with the same account before the next trading day | |