text stringlengths 8 1.76k | label class label 7
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|---|---|
Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION]) | 6Support general |
Solicitação - Passar anti virus na minha maquina ( Acesso bloqueado) | 5Software |
Remove File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
Falha na conexão da VPN | 6Support general |
[TICKET ID] - A Support Ticket was forwarded to your role - Initiated by [COMPANY][LOCATION]- Vulnerable Intel[LOCATION]on [SERVER] | 6Support general |
Create Shared Mailbox - [TICKET ID] - [EMAIL] | 6Support general |
Shared Mailbox Access - [TICKET ID] - [EMAIL] | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]) | 3Fileservice |
[TICKET ID] - New Support Ticket received - Inclusao de Pessoas | 0Active Directory |
[TICKET ID] - New Support Ticket received - Phone - Okta | 4O365 |
[TICKET ID] - New Support Ticket received - I cannot log in to X-Flow | 5Software |
[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - | 6Support general |
Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL] | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION]) | 3Fileservice |
Local admin rights needed for [SERVER] | 0Active Directory |
The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the cor... | 2EOL |
Light User for external - [TICKET ID] - [NAME]Service Request: Light User for external Create Light user for [USERNAME]. [NAME] Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 47050 Function: SAP-Systementwickler Company: [COMPANY] INTERNATIONAL[LOCATION] Department: GIT-[A... | 6Support general |
[TICKET ID] - A Support Ticket was forwarded to your role - Skype uninstall and reinstall | 4O365 |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
[TICKET ID] - [SERVER][LOCATION]- Planned Maintenance - 2018-10-10. 02:00[LOCATION]| [NAME] ([SERVER]) | [NAME] ([SERVER]) [COMPANY] SE. | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY] [LOCATION]) | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]) | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
Shared Mailbox Access - [ADDRESS] - [EMAIL] | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: J:/ZRPMEXIM Requestor: [NAME] [NAME] ([COMPANY]. [LOC... | 3Fileservice |
[TICKET ID] - New Support Ticket received - Skype Malfunction | 4O365 |
Printer OFFLinePerdi conexão com a impressora. Já reiniciei o computador e a impressora várias vezes e não adianta. Sempre PRINTER OFFLINE. Por favor. pode me ajudar? | 1Computer-Services |
[TICKET ID] - New Support Ticket received - BarTender app (print app) | 5Software |
(2019111410287) Verizon Initial Notification | 6Support general |
User [USERNAME] cannot receive emails from service catalog or SafeNet | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
Basis User - [TICKET ID] -Service Request: Basis User Create Windows account for internal user Firstname: [NAME] Lastname: [NAME] Cost Center: 22502 Company: Department: [LOCATION] Street: ZIP: City: Country: [ADDRESS] Office: Important: Please set the EA10 to the following value: ... | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
[TICKET ID] - A Support Ticket was forwarded to you - Initiated by [COMPANY][LOCATION]- Vulnerable[LOCATION]on [LOCATION]-[ADDRESS] | 6Support general |
Closure of an e-mail account | 4O365 |
[TICKET ID] - New Support Ticket received - Telefonia - número 101 | 6Support general |
[PASSWORD] - New Support Ticket received - Problema con contraseña | 0Active Directory |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
Acesso pasta J: LaboratórioBoa tarde. Por favor liberar meu acesso a pasta J: Laboratório. Atenciosamente. | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL] | 6Support general |
Light User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Light User Create Light user for [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 47037 Company: [COMPANY] SE Department: GIT-[ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Co... | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
[TICKET ID] - New information received on closed ticket - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]) | 6Support general |
[SOFTWARE] issues | 5Software |
Shared Mailbox Access - [TICKET ID] - [EMAIL] | 6Support general |
[TICKET ID] - New Support Ticket received - Configuração de Impressora | 1Computer-Services |
Create Shared Mailbox - [TICKET ID] - [EMAIL] | 6Support general |
[TICKET ID] - A Support Ticket was forwarded to your role - Configuración mobilepass | [NAME] | 6Support general |
Basis User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Basis User Create Windows account for internal user [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME] Cost Center: 75090 Company: [COMPANY] SE Department: [SERVER]-[ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Co... | 0Active Directory |
Shared Mailbox Access - [TICKET ID] - [EMAIL] | 6Support general |
Solicito backup do da 21/11/2019. da planilha. constante do endereço J:/PRODUÇÃO/SUPERVISOR CAMPOS DE PRODUÇÃO/Mônica PROTOCOLO DE NF.xlsx | 3Fileservice |
Shared Mailbox Access - [ADDRESS] - [EMAIL] | 6Support general |
Quarantine email | 6Support general |
Check if user email exists. and remove user from email | 6Support general |
[TICKET ID] - New Support Ticket received - Skype not signing in | 4O365 |
Light User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])Service Request: Light User Create Light user for [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 47037 Company: [COMPANY] SE Department: GIT-[ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Cou... | 6Support general |
[TICKET ID] - A Support Ticket was forwarded to your role - The Skype of user [USERNAME] can’t work normally | 4O365 |
Microsoft apps are not working on the phone | 4O365 |
[TICKET ID] - New Support Ticket received - Pagina web del[LOCATION]( IDASE) | 6Support general |
File Share Access - [TICKET ID] - [NAME] (EXTERNAL. [LOCATION]) | 3Fileservice |
Setup McAfee Web Gateway [LOCATION] | 5Software |
The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the cor... | 2EOL |
Kalenderzugriff nicht mehr gegeben | 6Support general |
File Share Access - [TICKET ID] - [NAME]lena ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME]lena ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: give [NAME] access to Groups ( J:)[LOCATION... | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]. ESBA)Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. ESBA) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: Hello. I need [NAME] to have access to the rh (//[SERVER]) (L:). ... | 3Fileservice |
Acesso a novo diretório | 3Fileservice |
No access to sharepoint team website | 5Software |
Criação de uma lista de distribuição | 0Active Directory |
Initiated by GIT: Missing connection to all securitytools on system [SERVER] | 5Software |
Nexthink alerts message inbox change | 0Active Directory |
The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the cor... | 2EOL |
Initiated by [COMPANY][LOCATION]- Vulnerable[LOCATION]on [SERVER] customer. [COMPANY][LOCATION]tasked [COMPANY] IT to track [COMPANY] systems with identified vulnerabilities and furthermore to initiate mandatory procedures. This message is just for you information. You will receive further details within a short t... | 6Support general |
Users cant connect online | 6Support general |
[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - | 6Support general |
Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL] | 6Support general |
Email folders are differentUser has noticed her email folders are now different. Was there any updates over the weekend that would have caused this? User has to monitor two mailboxes. and the recent changes make it difficult to see both in the same view. Can this be changed? Prior to today it looked like this. [Im... | 4O365 |
Acesso a VPN | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
[TICKET ID] - A Support Ticket was forwarded to your role - okta mobile | 5Software |
[TICKET ID] - New Support Ticket received - Basis User for external - [TICKET ID] - [NAME] | 6Support general |
[TICKET ID] - New Support Ticket received - renovacion [NAME] | 0Active Directory |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
[TICKET ID] - New information received on closed ticket - [NAME] Impressora | 1Computer-Services |
[TICKET ID] - A Support Ticket was forwarded to your role - Light User for external - [USERNAME] - [NAME] | 6Support general |
[TICKET ID] - A Support Ticket was forwarded to your role - Kalenderproblem: free/busy für Kollegen nicht sichtbar | 4O365 |
Shared Mailbox Access - [ADDRESS] - [EMAIL] | 6Support general |
Create Shared Mailbox - [TICKET ID] - my[COMPANY] HU | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: Hello. please grant me the same access to the same folders as... | 3Fileservice |
Instalação de impressora sharp 2640 | 1Computer-Services |
The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the cor... | 2EOL |
File Share Access - [TICKET ID] - Lueders.[NAME]([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: Lueders.[NAME]([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: J:/SB-BD_CAA Requestor: [NAME] ([COMPANY]. [LOC... | 3Fileservice |
Shared Mailbox Access - [ADDRESS] - [EMAIL] | 6Support general |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) | 3Fileservice |
File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: Bemm) Access Type: (RO) Read only File Share: J:/MBDATA/Lab Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment: | 3Fileservice |
[TICKET ID] - New information received on closed ticket - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]) | 6Support general |
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