Reclaim Evaluation: A Lossy Memory Is Worse Than an Empty One

A language model's memory can be worse than no memory at all when the model or its interface is disposed to act on it: a memory that keeps a wrong conclusion but drops the work behind it leads a model to re-emit the stale value as a confident answer, where an empty memory leads it to abstain. We call this brittle memory. The information loss is definitional; the finding is behavioral, and it turns on one thing, whether the memory kept a re-derivation basis (the source) rather than the answer. We measure it with reclaim evaluation: induce a known drift, compress at a fixed budget, deliver a correction that names the error, and score exact recovery, judge-free. Holding the budget fixed and varying only what the compression keeps isolates correctability from capability and from size; an 8B model and a frontier one wall in the same place. A one-line source-first policy, keep the recomputable source, drop the re-derivable conclusion, restores correctability at equal budget where the source is compact and identifiable, with a length-matched control ruling out "more text." We map where the fix fails, show the failure compounds through memory loops, and replicate across three deployed memory systems, real dialogue (MultiWOZ), and tau-bench, a deployed-agent benchmark where whether a lossy memory becomes a harmful action is a joint model-and-interface property. We release the harness, the paired memory conditions, and validators built to come out false.