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Nov 4

Understanding and Mitigating Overrefusal in LLMs from an Unveiling Perspective of Safety Decision Boundary

Large language models (LLMs) have demonstrated remarkable capabilities across a wide range of tasks, yet they often refuse to answer legitimate queries--a phenomenon known as overrefusal. Overrefusal typically stems from over-conservative safety alignment, causing models to treat many reasonable prompts as potentially risky. To systematically understand this issue, we probe and leverage the models' safety decision boundaries to analyze and mitigate overrefusal. Our findings reveal that overrefusal is closely tied to misalignment at these boundary regions, where models struggle to distinguish subtle differences between benign and harmful content. Building on these insights, we present RASS, an automated framework for prompt generation and selection that strategically targets overrefusal prompts near the safety boundary. By harnessing steering vectors in the representation space, RASS efficiently identifies and curates boundary-aligned prompts, enabling more effective and targeted mitigation of overrefusal. This approach not only provides a more precise and interpretable view of model safety decisions but also seamlessly extends to multilingual scenarios. We have explored the safety decision boundaries of various LLMs and construct the MORBench evaluation set to facilitate robust assessment of model safety and helpfulness across multiple languages. Code and datasets are available at https://github.com/Master-PLC/RASS.

  • 6 authors
·
Sep 16, 2025

The Alignment Waltz: Jointly Training Agents to Collaborate for Safety

Harnessing the power of LLMs requires a delicate dance between being helpful and harmless. This creates a fundamental tension between two competing challenges: vulnerability to adversarial attacks that elicit unsafe content, and a tendency for overrefusal on benign but sensitive prompts. Current approaches often navigate this dance with safeguard models that completely reject any content that contains unsafe portions. This approach cuts the music entirely-it may exacerbate overrefusals and fails to provide nuanced guidance for queries it refuses. To teach models a more coordinated choreography, we propose WaltzRL, a novel multi-agent reinforcement learning framework that formulates safety alignment as a collaborative, positive-sum game. WaltzRL jointly trains a conversation agent and a feedback agent, where the latter is incentivized to provide useful suggestions that improve the safety and helpfulness of the conversation agent's responses. At the core of WaltzRL is a Dynamic Improvement Reward (DIR) that evolves over time based on how well the conversation agent incorporates the feedback. At inference time, unsafe or overrefusing responses from the conversation agent are improved rather than discarded. The feedback agent is deployed together with the conversation agent and only engages adaptively when needed, preserving helpfulness and low latency on safe queries. Our experiments, conducted across five diverse datasets, demonstrate that WaltzRL significantly reduces both unsafe responses (e.g., from 39.0% to 4.6% on WildJailbreak) and overrefusals (from 45.3% to 9.9% on OR-Bench) compared to various baselines. By enabling the conversation and feedback agents to co-evolve and adaptively apply feedback, WaltzRL enhances LLM safety without degrading general capabilities, thereby advancing the Pareto front between helpfulness and harmlessness.

facebook AI at Meta
·
Oct 9, 2025 2