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Aug 6

Measuring and Improving Persuasiveness of Large Language Models

LLMs are increasingly being used in workflows involving generating content to be consumed by humans (e.g., marketing) and also in directly interacting with humans (e.g., through chatbots). The development of such systems that are capable of generating verifiably persuasive messages presents both opportunities and challenges for society. On the one hand, such systems could positively impact domains like advertising and social good, such as addressing drug addiction, and on the other, they could be misused for spreading misinformation and shaping political opinions. To channel LLMs' impact on society, we need to develop systems to measure and benchmark their persuasiveness. With this motivation, we introduce PersuasionBench and PersuasionArena, the first large-scale benchmark and arena containing a battery of tasks to measure the persuasion ability of generative models automatically. We investigate to what extent LLMs know and leverage linguistic patterns that can help them generate more persuasive language. Our findings indicate that the persuasiveness of LLMs correlates positively with model size, but smaller models can also be made to have a higher persuasiveness than much larger models. Notably, targeted training using synthetic and natural datasets significantly enhances smaller models' persuasive capabilities, challenging scale-dependent assumptions. Our findings carry key implications for both model developers and policymakers. For instance, while the EU AI Act and California's SB-1047 aim to regulate AI models based on the number of floating point operations, we demonstrate that simple metrics like this alone fail to capture the full scope of AI's societal impact. We invite the community to explore and contribute to PersuasionArena and PersuasionBench, available at https://bit.ly/measure-persuasion, to advance our understanding of AI-driven persuasion and its societal implications.

  • 4 authors
·
Oct 3, 2024

AD-Bench: A Real-World, Trajectory-Aware Advertising Analytics Benchmark for LLM Agents

While Large Language Model (LLM) agents have achieved remarkable progress in complex reasoning tasks, evaluating their performance in real-world environments has become a critical problem. Current benchmarks, however, are largely restricted to idealized simulations, failing to address the practical demands of specialized domains like advertising and marketing analytics. In these fields, tasks are inherently more complex, often requiring multi-round interaction with professional marketing tools. To address this gap, we propose AD-Bench, a benchmark designed based on real-world business requirements of advertising and marketing platforms. AD-Bench is constructed from real user marketing analysis requests, with domain experts providing verifiable reference answers and corresponding reference tool-call trajectories. The benchmark categorizes requests into three difficulty levels (L1-L3) to evaluate agents' capabilities under multi-round, multi-tool collaboration. Experiments show that on AD-Bench, Gemini-3-Pro achieves Pass@1 = 68.0% and Pass@3 = 83.0%, but performance drops significantly on L3 to Pass@1 = 49.4% and Pass@3 = 62.1%, with a trajectory coverage of 70.1%, indicating that even state-of-the-art models still exhibit substantial capability gaps in complex advertising and marketing analysis scenarios. AD-Bench provides a realistic benchmark for evaluating and improving advertising marketing agents, the leaderboard and code can be found at https://github.com/Emanual20/adbench-leaderboard.

  • 9 authors
·
Feb 15

Beyond IVR: Benchmarking Customer Support LLM Agents for Business-Adherence

Traditional customer support systems, such as Interactive Voice Response (IVR), rely on rigid scripts and lack the flexibility required for handling complex, policy-driven tasks. While large language model (LLM) agents offer a promising alternative, evaluating their ability to act in accordance with business rules and real-world support workflows remains an open challenge. Existing benchmarks primarily focus on tool usage or task completion, overlooking an agent's capacity to adhere to multi-step policies, navigate task dependencies, and remain robust to unpredictable user or environment behavior. In this work, we introduce JourneyBench, a benchmark designed to assess policy-aware agents in customer support. JourneyBench leverages graph representations to generate diverse, realistic support scenarios and proposes the User Journey Coverage Score, a novel metric to measure policy adherence. We evaluate multiple state-of-the-art LLMs using two agent designs: a Static-Prompt Agent (SPA) and a Dynamic-Prompt Agent (DPA) that explicitly models policy control. Across 703 conversations in three domains, we show that DPA significantly boosts policy adherence, even allowing smaller models like GPT-4o-mini to outperform more capable ones like GPT-4o. Our findings demonstrate the importance of structured orchestration and establish JourneyBench as a critical resource to advance AI-driven customer support beyond IVR-era limitations.

  • 4 authors
·
Jan 1

No More, No Less: Task Alignment in Terminal Agents

Terminal agents are increasingly capable of executing complex, long-horizon tasks autonomously from a single user prompt. To do so, they must interpret instructions encountered in the environment (e.g., README files, code comments, stack traces) and determine their relevance to the task. This creates a fundamental challenge: relevant cues must be followed to complete a task, whereas irrelevant or misleading ones must be ignored. Existing benchmarks do not capture this ability. An agent may appear capable by blindly following all instructions, or appear robust by ignoring them altogether. We introduce TAB (Task Alignment Benchmark), a suite of 89 terminal tasks derived from Terminal-Bench 2.1. Each task is intentionally underspecified, with missing information provided as a necessary cue embedded in a natural environmental artifact, alongside a plausible but irrelevant distractor. Solving these tasks requires selectively using the cue while ignoring the distractor. Applying TAB to ten frontier agents reveals a systematic gap between task capability and task alignment. The strongest Terminal-Bench agent achieves high task completion but low task alignment on TAB. Evaluating six prompt-injection defenses further shows that suppressing distractor execution also suppresses the cues required for task completion. These results demonstrate that task-aligned agents require selective use of environmental instructions rather than blanket acceptance or rejection.

  • 8 authors
·
May 11

ClawMark: A Living-World Benchmark for Multi-Turn, Multi-Day, Multimodal Coworker Agents

Language-model agents are increasingly used as persistent coworkers that assist users across multiple working days. During such workflows, the surrounding environment may change independently of the agent: new emails arrive, calendar entries shift, knowledge-base records are updated, and evidence appears across images, scanned PDFs, audio, video, and spreadsheets. Existing benchmarks do not adequately evaluate this setting because they typically run within a single static episode and remain largely text-centric. We introduce , a benchmark for coworker agents built around multi-turn multi-day tasks, a stateful sandboxed service environment whose state evolves between turns, and rule-based verification. The current release contains 100 tasks across 13 professional scenarios, executed against five stateful sandboxed services (filesystem, email, calendar, knowledge base, spreadsheet) and scored by 1537 deterministic Python checkers over post-execution service state; no LLM-as-judge is invoked during scoring. We benchmark seven frontier agent systems. The strongest model reaches 75.8 weighted score, but the best strict Task Success is only 20.0\%, indicating that partial progress is common while complete end-to-end workflow completion remains rare. Turn-level analysis shows that performance drops after the first exogenous environment update, highlighting adaptation to changing state as a key open challenge. We release the benchmark, evaluation harness, and construction pipeline to support reproducible coworker-agent evaluation.

  • 47 authors
·
Apr 25 2

C^3-Bench: The Things Real Disturbing LLM based Agent in Multi-Tasking

Agents based on large language models leverage tools to modify environments, revolutionizing how AI interacts with the physical world. Unlike traditional NLP tasks that rely solely on historical dialogue for responses, these agents must consider more complex factors, such as inter-tool relationships, environmental feedback and previous decisions, when making choices. Current research typically evaluates agents via multi-turn dialogues. However, it overlooks the influence of these critical factors on agent behavior. To bridge this gap, we present an open-source and high-quality benchmark C^3-Bench. This benchmark integrates attack concepts and applies univariate analysis to pinpoint key elements affecting agent robustness. In concrete, we design three challenges: navigate complex tool relationships, handle critical hidden information and manage dynamic decision paths. Complementing these challenges, we introduce fine-grained metrics, innovative data collection algorithms and reproducible evaluation methods. Extensive experiments are conducted on 49 mainstream agents, encompassing general fast-thinking, slow-thinking and domain-specific models. We observe that agents have significant shortcomings in handling tool dependencies, long context information dependencies and frequent policy-type switching. In essence, C^3-Bench aims to expose model vulnerabilities through these challenges and drive research into the interpretability of agent performance. The benchmark is publicly available at https://github.com/TencentHunyuan/C3-Benchmark.

  • 7 authors
·
May 24, 2025

Mobile-Bench: An Evaluation Benchmark for LLM-based Mobile Agents

With the remarkable advancements of large language models (LLMs), LLM-based agents have become a research hotspot in human-computer interaction. However, there is a scarcity of benchmarks available for LLM-based mobile agents. Benchmarking these agents generally faces three main challenges: (1) The inefficiency of UI-only operations imposes limitations to task evaluation. (2) Specific instructions within a singular application lack adequacy for assessing the multi-dimensional reasoning and decision-making capacities of LLM mobile agents. (3) Current evaluation metrics are insufficient to accurately assess the process of sequential actions. To this end, we propose Mobile-Bench, a novel benchmark for evaluating the capabilities of LLM-based mobile agents. First, we expand conventional UI operations by incorporating 103 collected APIs to accelerate the efficiency of task completion. Subsequently, we collect evaluation data by combining real user queries with augmentation from LLMs. To better evaluate different levels of planning capabilities for mobile agents, our data is categorized into three distinct groups: SAST, SAMT, and MAMT, reflecting varying levels of task complexity. Mobile-Bench comprises 832 data entries, with more than 200 tasks specifically designed to evaluate multi-APP collaboration scenarios. Furthermore, we introduce a more accurate evaluation metric, named CheckPoint, to assess whether LLM-based mobile agents reach essential points during their planning and reasoning steps.

  • 11 authors
·
Jul 1, 2024

A Matter of TASTE: Improving Coverage and Difficulty of Agent Benchmarks

As agent capabilities advance, existing benchmarks, such as τ^2-Bench, are becoming increasingly saturated. Yet constructing new benchmark tasks remains complex, costly, and labor-intensive. Moreover, the standard approach, in which scenarios are first written in natural language and then mapped to tool sequences, captures only a narrow subset of the tool-use patterns agents exercise. In this paper, we address these problems by reversing the task construction process. We propose TASTE: Task Synthesis from Tool Sequence Evolution, an automatic method that generates challenging tasks with broader tool-use coverage. TASTE utilizes an Adaptive Contrastive n-gram model trained on LLM-judged validity signals. This enables sampling valid tool sequences that cover a vast range of tool combinations. TASTE then selects representative sequences from the pool via clustering, instantiates them into complete benchmark tasks, and refines them through iterative difficulty evolution. Using TASTE, we construct τ^c-Bench, a challenging extension of the three domains of τ^2-Bench. We evaluate 11 agent/user LLM pairs and find that models nearly saturating τ^2-Bench suffer severe performance drops on our tasks (e.g., Gemini-3-Flash falls from 0.82!-!0.94 to 0.28!-!0.61). Beyond increasing difficulty, our generated tasks more than double the number of unique tool combinations agents must execute. Our results suggest high scores on existing benchmarks often reflect saturation rather than robust task-solving ability. By automating the generation of difficult, high-coverage benchmarks, TASTE enables continuous, scalable evaluation of future agents.

τ^2-Bench: Evaluating Conversational Agents in a Dual-Control Environment

Existing benchmarks for conversational AI agents simulate single-control environments, where only the AI agent can use tools to interact with the world, while the user remains a passive information provider. This differs from real-world scenarios like technical support, where users need to actively participate in modifying the state of the (shared) world. In order to address this gap, we introduce tau^2-bench, with four key contributions: 1) A novel Telecom dual-control domain modeled as a Dec-POMDP, where both agent and user make use of tools to act in a shared, dynamic environment that tests both agent coordination and communication, 2) A compositional task generator that programmatically creates diverse, verifiable tasks from atomic components, ensuring domain coverage and controlled complexity, 3) A reliable user simulator tightly coupled with the environment, whose behavior is constrained by tools and observable states, improving simulation fidelity, 4) Fine-grained analysis of agent performance through multiple ablations including separating errors arising from reasoning vs communication/coordination. In particular, our experiments show significant performance drops when agents shift from no-user to dual-control, highlighting the challenges of guiding users. Overall, tau^2-bench provides a controlled testbed for agents that must both reason effectively and guide user actions.

  • 5 authors
·
Jun 9, 2025 2

AgentRewardBench: Evaluating Automatic Evaluations of Web Agent Trajectories

Web agents enable users to perform tasks on web browsers through natural language interaction. Evaluating web agents trajectories is an important problem, since it helps us determine whether the agent successfully completed the tasks. Rule-based methods are widely used for this purpose, but they are challenging to extend to new tasks and may not always recognize successful trajectories. We may achieve higher accuracy through human evaluation, but the process would be substantially slower and more expensive. Automatic evaluations with LLMs may avoid the challenges of designing new rules and manually annotating trajectories, enabling faster and cost-effective evaluation. However, it is unclear how effective they are at evaluating web agents. To this end, we propose AgentRewardBench, the first benchmark to assess the effectiveness of LLM judges for evaluating web agents. AgentRewardBench contains 1302 trajectories across 5 benchmarks and 4 LLMs. Each trajectory in AgentRewardBench is reviewed by an expert, who answers questions pertaining to the success, side effects, and repetitiveness of the agent. Using our benchmark, we evaluate 12 LLM judges and find that no single LLM excels across all benchmarks. We also find that the rule-based evaluation used by common benchmarks tends to underreport the success rate of web agents, highlighting a key weakness of rule-based evaluation and the need to develop more flexible automatic evaluations. We release the benchmark at: https://agent-reward-bench.github.io

  • 10 authors
·
Apr 11, 2025 2

Agent-Diff: Benchmarking LLM Agents on Enterprise API Tasks via Code Execution with State-Diff-Based Evaluation

We present Agent-Diff, a novel benchmarking framework for evaluating agentic Large Language Models (LLMs) on real-world tasks that execute code via external APIs. Agentic LLM performance varies due to differences in models, external tool access, prompt structures, and agentic frameworks. Benchmarks must make fundamental trade-offs between a sandboxed approach that controls for variation in software environments and more ecologically valid approaches employing real services. Agent-Diff attempts to capture the desirable features of both of these approaches by including access to the real API interfaces for software services while sandboxing the environment in which calls are made, processed, and evaluated. This approach relies on two key innovations. The first is a novel state-diff contract, which separates process from outcome - rather than fuzzy trace or parameter matching, we define task success as whether the expected change in environment state was achieved. The second is a novel sandbox that provides a standardized scripting layer that all models use to execute code against external APIs (Slack, Box, Linear, Google Calendar). Thus, we can evaluate different agentic LLMs against a standardized set of contracts using a unified sandbox while still evaluating their performance on real-world service interfaces. Using the Agent-Diff framework, we provide benchmarks for nine LLMs across 224 tasks utilizing enterprise software workflows. In addition, we evaluate the robustness of the framework with ablation experiments to assess the contribution of access to API documentation on benchmark performance. Code and data: https://github.com/agent-diff-bench/agent-diff.

  • 3 authors
·
Feb 11

Benchmark Everything Everywhere All at Once

Benchmarks are fundamental for evaluating and advancing LLMs and MLLMs by providing standardized and explicit measures of performance. However, their construction is labor-intensive and hard to reuse, raising concerns about sustainability and scalability. Moreover, existing benchmarks often quickly reach performance saturation after their release, resulting in insufficient discrimination among state-of-the-art models. To address these challenges, we introduce Benchmark Agent, a fully autonomous agentic system designed for benchmark building. Our framework orchestrates the complete benchmark construction pipeline, from user query analysis and subtask design to data annotation and quality control. To assess Benchmark Agent, we implement it to produce 15 representative benchmarks, spanning diverse evaluation scenarios, including text understanding, multimodal understanding, and domain-specific reasoning. Extensive experiments, including human evaluation, LLM-as-a-judge assessment, and consistency checks, demonstrate Benchmark Agent can generate high-quality benchmark samples with minimal human involvement. More importantly, through continual evaluation, we observe several insightful findings, including that current models struggle with certain domain-specific reasoning tasks. We believe that rapidly evolving benchmarks can contribute significantly to the research community. The preview and code will be publicly available at the demo page and code repository.

  • 8 authors
·
Jun 3 2

AgentIF-OneDay: A Task-level Instruction-Following Benchmark for General AI Agents in Daily Scenarios

The capacity of AI agents to effectively handle tasks of increasing duration and complexity continues to grow, demonstrating exceptional performance in coding, deep research, and complex problem-solving evaluations. However, in daily scenarios, the perception of these advanced AI capabilities among general users remains limited. We argue that current evaluations prioritize increasing task difficulty without sufficiently addressing the diversity of agentic tasks necessary to cover the daily work, life, and learning activities of a broad demographic. To address this, we propose AgentIF-OneDay, aimed at determining whether general users can utilize natural language instructions and AI agents to complete a diverse array of daily tasks. These tasks require not only solving problems through dialogue but also understanding various attachment types and delivering tangible file-based results. The benchmark is structured around three user-centric categories: Open Workflow Execution, which assesses adherence to explicit and complex workflows; Latent Instruction, which requires agents to infer implicit instructions from attachments; and Iterative Refinement, which involves modifying or expanding upon ongoing work. We employ instance-level rubrics and a refined evaluation pipeline that aligns LLM-based verification with human judgment, achieving an 80.1% agreement rate using Gemini-3-Pro. AgentIF-OneDay comprises 104 tasks covering 767 scoring points. We benchmarked four leading general AI agents and found that agent products built based on APIs and ChatGPT agents based on agent RL remain in the first tier simultaneously. Leading LLM APIs and open-source models have internalized agentic capabilities, enabling AI application teams to develop cutting-edge Agent products.

  • 45 authors
·
Jan 28 4

Dancing in Chains: Strategic Persuasion in Academic Rebuttal via Theory of Mind

Although artificial intelligence (AI) has become deeply integrated into various stages of the research workflow and achieved remarkable advancements, academic rebuttal remains a significant and underexplored challenge. This is because rebuttal is a complex process of strategic communication under severe information asymmetry rather than a simple technical debate. Consequently, current approaches struggle as they largely imitate surface-level linguistics, missing the essential element of perspective-taking required for effective persuasion. In this paper, we introduce RebuttalAgent, the first framework to ground academic rebuttal in Theory of Mind (ToM), operationalized through a ToM-Strategy-Response (TSR) pipeline that models reviewer mental state, formulates persuasion strategy, and generates strategy-grounded response. To train our agent, we construct RebuttalBench, a large-scale dataset synthesized via a novel critique-and-refine approach. Our training process consists of two stages, beginning with a supervised fine-tuning phase to equip the agent with ToM-based analysis and strategic planning capabilities, followed by a reinforcement learning phase leveraging the self-reward mechanism for scalable self-improvement. For reliable and efficient automated evaluation, we further develop Rebuttal-RM, a specialized evaluator trained on over 100K samples of multi-source rebuttal data, which achieves scoring consistency with human preferences surpassing powerful judge GPT-4.1. Extensive experiments show RebuttalAgent significantly outperforms the base model by an average of 18.3% on automated metrics, while also outperforming advanced proprietary models across both automated and human evaluations. Disclaimer: the generated rebuttal content is for reference only to inspire authors and assist in drafting. It is not intended to replace the author's own critical analysis and response.

HKUST HKUST
·
Jan 22 3

WorkSurface-Bench: Benchmarking Enterprise Agents on Multi-Surface Knowledge Routing

Enterprise agents often need to integrate heterogeneous knowledge sources: documents for narrative facts, tables for computation, and dependency graphs for file relationships. Existing benchmarks typically evaluate retrieval or tool use without distinguishing whether an agent first selects the appropriate knowledge sources. We introduce WorkSurface-Bench, a benchmark for evaluating this capability as surface routing. It contains 1,151 atomic tasks derived from persona-scoped Workspace-Bench-Lite workspaces, spanning document, table, graph, and cross-surface questions. Its reference answers are auditable: table answers are reproduced through executed DuckDB queries, document answers are grounded in verified text spans, and graph answers are traced to source dependency annotations. We evaluate four model backbones across six controlled agent settings, yielding 27,624 protocol-error-free trajectories. Under gold-constrained tool access, agents achieve 98.7-99.8 Route F1, while Answer remains only 56.1-75.3 percent, showing that correct surface selection is necessary but insufficient for task completion. Matched interventions further show that surface hints improve Answer for three of four models, whereas removing irrelevant tools primarily improves routing and efficiency. In an independent three-annotator audit, all 200 sampled tasks pass all six quality criteria by majority vote, with 192 receiving unanimous judgments on every criterion. We release the dataset, construction pipeline, scoring code, and agent harness at https://github.com/haolpku/WorkSurface-Bench.

  • 5 authors
·
Jul 27

TUA-Bench: A Benchmark for General-Purpose Terminal-Use Agents

As large language models and harness frameworks continue to advance, agents operating in terminals are increasingly capable of performing a broader range of general computer-use tasks beyond coding. However, existing benchmarks do not adequately evaluate general-purpose terminal computer-use agents (TUAs): general computer-use benchmarks primarily target graphical user interfaces (GUIs), whereas terminal-based benchmarks largely emphasize technical and programming-centric workflows historically native to the shell. We introduce TUA-Bench, a general-purpose benchmark for terminal-use agents. TUA-Bench includes 120 real-world tasks across five task families, covering routine digital activities-including document editing, email management, and live-web information seeking-as well as scientific and engineering workflows co-designed with PhD-level domain experts that require specialized software. This breadth distinguishes TUA-Bench from prior shell-focused or domain-specific benchmarks. Each task is manually designed, runs in a real terminal with a deterministic setup script, and is evaluated by an execution-based scoring protocol. We find that the strongest frontier agent, Claude Code with Claude Opus 4.8 max reasoning effort, achieves 65.8% overall performance, with substantial gaps across both tracks. By providing a broad and realistic evaluation of terminal-use capabilities, TUA-Bench aims to accelerate the transition from narrow, task-specific assistants to general-purpose agents capable of operating reliably across diverse digital environments.

facebook AI at Meta
·
Jun 25 2

Security Challenges in AI Agent Deployment: Insights from a Large Scale Public Competition

Recent advances have enabled LLM-powered AI agents to autonomously execute complex tasks by combining language model reasoning with tools, memory, and web access. But can these systems be trusted to follow deployment policies in realistic environments, especially under attack? To investigate, we ran the largest public red-teaming competition to date, targeting 22 frontier AI agents across 44 realistic deployment scenarios. Participants submitted 1.8 million prompt-injection attacks, with over 60,000 successfully eliciting policy violations such as unauthorized data access, illicit financial actions, and regulatory noncompliance. We use these results to build the Agent Red Teaming (ART) benchmark - a curated set of high-impact attacks - and evaluate it across 19 state-of-the-art models. Nearly all agents exhibit policy violations for most behaviors within 10-100 queries, with high attack transferability across models and tasks. Importantly, we find limited correlation between agent robustness and model size, capability, or inference-time compute, suggesting that additional defenses are needed against adversarial misuse. Our findings highlight critical and persistent vulnerabilities in today's AI agents. By releasing the ART benchmark and accompanying evaluation framework, we aim to support more rigorous security assessment and drive progress toward safer agent deployment.

  • 17 authors
·
Jul 28, 2025

A Model of Multi-turn Human Persuadability Using Probabilistic Belief Tracing

Large language models can shift human beliefs across high-stakes domains, but most persuasion studies rely on pre/post belief change. These endpoint measures identify whether persuasion occurred, yet miss where and how beliefs moved within a dialogue. We present PERSUASIONTRACE, a framework for studying persuasion in human-LLM interaction. Built on a web-based experimental platform, PERSUASIONTRACE contributes a tool for multi-turn persuasion studies and a process-level evaluation protocol: it records multi-turn belief reports from human or simulated targets of persuasion, annotates persuader turns with rhetorical dimensions (logos/pathos/ethos), and evaluates simulators by fidelity to real human belief dynamics. Using this framework, we find that human targets group into two clusters of multi-turn belief updates and exhibit susceptibility to rhetorical strategies, and that LLMs are persuasive across generic and personalized topics, text and audio modalities, and multi-turn interactions. Prior work has chiefly used vanilla-prompted LLMs to simulate human targets, but we show that these simulators fail to replicate human belief dynamics. We introduce a Bayesian-network simulated target that maintains an explicit latent belief state over time so each persuader message yields cognitively realistic belief updates. In human-likeness evaluation, our Bayesian target scores near a human reference (81 vs 80), while baseline LLM targets score substantially lower (64). PERSUASIONTRACE reframes persuasion evaluation from endpoint movement alone to process fidelity, providing a stronger basis for scientific analysis and safer optimization of persuasive systems.

  • 4 authors
·
Jun 2

Agent^2 RL-Bench: Can LLM Agents Engineer Agentic RL Post-Training?

We introduce Agent2 RL-Bench, a compact diagnostic benchmark for evaluating agentic RL post-training, which tests whether LLM agents can autonomously design, implement, debug, and execute post-training pipelines that improve foundation models. RL post-training increasingly drives model alignment and specialization, yet existing benchmarks are largely static, rewarding supervised fine-tuning or script generation without assessing an agent's ability to close an interactive RL loop. Agent2 RL-Bench provides a unified agent-facing interface: each run starts from an isolated workspace containing a base model, task data, instructions, and a grading API, and agents must iterate within a fixed budget by training models and submitting artifacts for evaluation. The benchmark spans six tasks across three levels, from static rule-based training to judge-based optimization and closed-loop online RL with trajectory collection. Two diagnostic skills, namely runtime recording and post-hoc summarization, enable structured analysis of agent behavior, facilitating smooth and effective iteration of the benchmark's evaluation framework. Across five agent systems and six driver LLMs, agents show intelligent behavior but clear limitations: one RL-oriented run improves ALFWorld from 4.85 to 93.28 via SFT warm-up and GRPO with online rollouts, yet DeepSearchQA remains difficult, most successful routes rely on supervised pipelines, and interactive outcomes show large single-run differences across agent stacks. Overall, Agent2 RL-Bench shows that current agents can sometimes engineer online RL, but stable agent-driven RL post-training remains rare under fixed budgets. It also demonstrates that our benchmark provides a strong and effective evaluation framework for future research in this direction. Code is available at https://github.com/microsoft/RD-Agent/blob/main/rdagent/scenarios/rl/autorl_bench/README.md

  • 10 authors
·
May 12

Benchmarking the Benchmarks: A Validity Audit of Tool-Calling Evaluation

Tool-calling benchmarks are increasingly used to rank language-model agents, yet their scores are often treated as ground truth without validating the evaluators themselves. We present a systematic validity and reproducibility audit of four major tool-calling benchmark families: BFCL v4, τ2-Bench, LiveMCPBench, and MCP-Atlas. Across 496 expert-reviewed benchmark tasks, we find 92 evaluator-human disagreements, corresponding to an 18.5% misalignment rate. The failures are not isolated annotation mistakes: deterministic benchmarks exhibit brittle state matching, trajectory lock-in, incorrect ground truths, substring-based communication failures, and reward-basis misalignment, while LLM-judge benchmarks exhibit rubric drift, hallucinated completion, answer-only scoring, and substantial run-to-run variance. In LiveMCPBench, 23 repeated evaluations of the same setup produce scores ranging from 57.9% to 76.8%, a spread of 18.9 percentage points, large enough to change leaderboard conclusions. These results show that current tool-calling scores can reflect evaluator artifacts rather than agent capability. We introduce a unified taxonomy of tool-calling evaluation failures, release trace-level audit artifacts and corrected evaluation components, and argue for decomposed metrics that separately measure tool invocation, task completion, and outcome verification. Our findings suggest that progress in tool-using agents requires benchmarks whose evaluators are themselves reproducible, auditable, and aligned with human judgments of task success. We further introduce Tool-Veritas, a configurable benchmark that combines deterministic state verification with optional qualitative judging, and Harness Lab, an open-source system for benchmark execution, trace inspection, repeated-run comparison, and evaluator debugging.

  • 4 authors
·
Jun 29

Life After Benchmark Saturation: A Case Study of CORE-Bench

When a benchmark's accuracy saturates, it is often retired and replaced with a more challenging version. We show that this approach privileges accuracy and misses the opportunity to study six other key dimensions of agent performance: construct validity issues such as shortcuts, out-of-distribution generalizability, efficiency, reliability, the relative importance of the model versus the scaffold, and uplift from human-agent collaboration. We use CORE-Bench Hard, a benchmark for computational reproducibility of scientific code, as a case study to demonstrate that measuring agents along these dimensions yields meaningful insights into agent performance even after accuracy saturates. First, we surface threats to construct validity in CORE-Bench Hard that are difficult to anticipate with less capable agents. We introduce an improved benchmark, CORE-Bench v1.1, and an out-of-distribution task suite, CORE-Bench OOD. Second, we find that despite accuracy saturation, CORE-Bench v1.1 remains useful for measuring efficiency, reliability, model performance, and scaffold performance. Finally, we conduct a small-scale randomized experiment to measure uplift from human-agent collaboration on real-world computational reproducibility tasks. We find a statistically significant speedup by about a factor of two -- likely underestimated due to one-fifth of human-only reproductions reaching the time limit before completing -- and describe various other findings. Together, our contributions present a more rigorous alternative to the dominant accuracy-centric evaluation paradigm.

  • 14 authors
·
Jun 22

PIPA: A Unified Evaluation Protocol for Diagnosing Interactive Planning Agents

The growing capabilities of large language models (LLMs) in instruction-following and context-understanding lead to the era of agents with numerous applications. Among these, task planning agents have become especially prominent in realistic scenarios involving complex internal pipelines, such as context understanding, tool management, and response generation. However, existing benchmarks predominantly evaluate agent performance based on task completion as a proxy for overall effectiveness. We hypothesize that merely improving task completion is misaligned with maximizing user satisfaction, as users interact with the entire agentic process and not only the end result. To address this gap, we propose PIPA, a unified evaluation protocol that conceptualizes the behavioral process of interactive task planning agents within a partially observable Markov Decision Process (POMDP) paradigm. The proposed protocol offers a comprehensive assessment of agent performance through a set of atomic evaluation criteria, allowing researchers and practitioners to diagnose specific strengths and weaknesses within the agent's decision-making pipeline. Our analyses show that agents excel in different behavioral stages, with user satisfaction shaped by both outcomes and intermediate behaviors. We also highlight future directions, including systems that leverage multiple agents and the limitations of user simulators in task planning.

  • 9 authors
·
May 2, 2025

Beyond Static Leaderboards: Predictive Validity for the Evaluation of LLM Agents

Agent benchmarks are growing fast, but no single benchmark touches more than four or five of the dimensions that deployment exposes. This paper aggregates the largest coordinated deep-dive of one MCP-based industrial-agent benchmark to date: fourteen parallel implementation studies covering new asset classes (including a multi-modal visual extension), alternative orchestrations, retrieval strategies, reasoning modes, infrastructure optimizations, and evaluation-methodology probes. Consolidating those studies with seven prior agent benchmarks, we argue that aggregate-score leaderboards systematically underspecify deployed-agent evaluation. Rankings derived from aggregate scores do not transfer to out-of-distribution settings; recent public-to-hidden competition retrospectives provide direct empirical evidence of this rank instability. We propose ranking configurations by predictive validity, the correlation between in-sample and out-of-sample rank, rather than in-sample mean, and report a twelve-tier measurement apparatus that exposes the deployment-relevant dimensions HELM and its agent-era successors collapse. The position is operationalized through three falsifiable out-of-distribution criteria with explicit thresholds; existing evidence partly supports it but is too thin to confirm. We close with a pre-registered pilot design and a field-level vision for what the next generation of agentic benchmarks should report.

ibm IBM
·
Jun 17 1

τ-Voice: Benchmarking Full-Duplex Voice Agents on Real-World Domains

Full-duplex voice agents--systems that listen and speak simultaneously--are rapidly moving from research to production. However, existing evaluations address conversational dynamics and task completion in isolation. We introduce τ-voice, a benchmark for evaluating voice agents on grounded tasks with real-world complexity: agents must navigate complex multi-turn conversations, adhere to domain policies, and interact with the environment. The framework extends τ^2-bench into a novel voice agent benchmark combining verifiable completion of complex grounded tasks, full-duplex interaction, and realistic audio--enabling direct comparison between voice and text performance. A controllable and realistic voice user simulator provides diverse accents, realistic audio environments, and rich turn-taking dynamics; by decoupling simulation from wall-clock time, the user simulator can use the most capable LLM without real-time constraints. We evaluate task completion (pass@1) and voice interaction quality across 278 tasks: while GPT-5 (reasoning) achieves 85%, voice agents reach only 31--51% under clean conditions and 26--38% under realistic conditions with noise and diverse accents--retaining only 30--45% of text capability; qualitative analysis confirms 79--90% of failures stem from agent behavior, suggesting that observed failures primarily reflect agent behavior under our evaluation setup. τ-voice provides a reproducible testbed for measuring progress toward voice agents that are natural, conversational, and reliable.

  • 4 authors
·
Mar 13

REAL: Benchmarking Autonomous Agents on Deterministic Simulations of Real Websites

We introduce REAL, a benchmark and framework for multi-turn agent evaluations on deterministic simulations of real-world websites. REAL comprises high-fidelity, deterministic replicas of 11 widely-used websites across domains such as e-commerce, travel, communication, and professional networking. We also release a benchmark consisting of 112 practical tasks that mirror everyday complex user interactions requiring both accurate information retrieval and state-changing actions. All interactions occur within this fully controlled setting, eliminating safety risks and enabling robust, reproducible evaluation of agent capability and reliability. Our novel evaluation framework combines programmatic checks of website state for action-based tasks with rubric-guided LLM-based judgments for information retrieval. The framework supports both open-source and proprietary agent systems through a flexible evaluation harness that accommodates black-box commands within browser environments, allowing research labs to test agentic systems without modification. Our empirical results show that frontier language models achieve at most a 41% success rate on REAL, highlighting critical gaps in autonomous web navigation and task completion capabilities. Our framework supports easy integration of new tasks, reproducible evaluation, and scalable post-training data generation, marking a significant step forward in evaluating and advancing agent capabilities.

  • 18 authors
·
Apr 15, 2025

AgentDyn: A Dynamic Open-Ended Benchmark for Evaluating Prompt Injection Attacks of Real-World Agent Security System

AI agents that autonomously interact with external tools and environments show great promise across real-world applications. However, the external data which agent consumes also leads to the risk of indirect prompt injection attacks, where malicious instructions embedded in third-party content hijack agent behavior. Guided by benchmarks, such as AgentDojo, there has been significant amount of progress in developing defense against the said attacks. As the technology continues to mature, and that agents are increasingly being relied upon for more complex tasks, there is increasing pressing need to also evolve the benchmark to reflect threat landscape faced by emerging agentic systems. In this work, we reveal three fundamental flaws in current benchmarks and push the frontier along these dimensions: (i) lack of dynamic open-ended tasks, (ii) lack of helpful instructions, and (iii) simplistic user tasks. To bridge this gap, we introduce AgentDyn, a manually designed benchmark featuring 60 challenging open-ended tasks and 560 injection test cases across Shopping, GitHub, and Daily Life. Unlike prior static benchmarks, AgentDyn requires dynamic planning and incorporates helpful third-party instructions. Our evaluation of ten state-of-the-art defenses suggests that almost all existing defenses are either not secure enough or suffer from significant over-defense, revealing that existing defenses are still far from real-world deployment. Our benchmark is available at https://github.com/leolee99/AgentDyn.

  • 5 authors
·
Feb 3

CORE-Bench: Fostering the Credibility of Published Research Through a Computational Reproducibility Agent Benchmark

AI agents have the potential to aid users on a variety of consequential tasks, including conducting scientific research. To spur the development of useful agents, we need benchmarks that are challenging, but more crucially, directly correspond to real-world tasks of interest. This paper introduces such a benchmark, designed to measure the accuracy of AI agents in tackling a crucial yet surprisingly challenging aspect of scientific research: computational reproducibility. This task, fundamental to the scientific process, involves reproducing the results of a study using the provided code and data. We introduce CORE-Bench (Computational Reproducibility Agent Benchmark), a benchmark consisting of 270 tasks based on 90 scientific papers across three disciplines (computer science, social science, and medicine). Tasks in CORE-Bench consist of three difficulty levels and include both language-only and vision-language tasks. We provide an evaluation system to measure the accuracy of agents in a fast and parallelizable way, saving days of evaluation time for each run compared to a sequential implementation. We evaluated two baseline agents: the general-purpose AutoGPT and a task-specific agent called CORE-Agent. We tested both variants using two underlying language models: GPT-4o and GPT-4o-mini. The best agent achieved an accuracy of 21% on the hardest task, showing the vast scope for improvement in automating routine scientific tasks. Having agents that can reproduce existing work is a necessary step towards building agents that can conduct novel research and could verify and improve the performance of other research agents. We hope that CORE-Bench can improve the state of reproducibility and spur the development of future research agents.

  • 5 authors
·
Sep 17, 2024 2

M3MAD-Bench: Are Multi-Agent Debates Really Effective Across Domains and Modalities?

As an agent-level reasoning and coordination paradigm, Multi-Agent Debate (MAD) orchestrates multiple agents through structured debate to improve answer quality and support complex reasoning. However, existing research on MAD suffers from two fundamental limitations: evaluations are conducted under fragmented and inconsistent settings, hindering fair comparison, and are largely restricted to single-modality scenarios that rely on textual inputs only. To address these gaps, we introduce M3MAD-Bench, a unified and extensible benchmark for evaluating MAD methods across Multi-domain tasks, Multi-modal inputs, and Multi-dimensional metrics. M3MAD-Bench establishes standardized protocols over five core task domains: Knowledge, Mathematics, Medicine, Natural Sciences, and Complex Reasoning, and systematically covers both pure text and vision-language datasets, enabling controlled cross-modality comparison. We evaluate MAD methods on nine base models spanning different architectures, scales, and modality capabilities. Beyond accuracy, M3MAD-Bench incorporates efficiency-oriented metrics such as token consumption and inference time, providing a holistic view of performance--cost trade-offs. Extensive experiments yield systematic insights into the effectiveness, robustness, and efficiency of MAD across text-only and multimodal scenarios. We believe M3MAD-Bench offers a reliable foundation for future research on standardized MAD evaluation. The code is available at http://github.com/liaolea/M3MAD-Bench.

  • 13 authors
·
Jan 5

OmniACT: A Dataset and Benchmark for Enabling Multimodal Generalist Autonomous Agents for Desktop and Web

For decades, human-computer interaction has fundamentally been manual. Even today, almost all productive work done on the computer necessitates human input at every step. Autonomous virtual agents represent an exciting step in automating many of these menial tasks. Virtual agents would empower users with limited technical proficiency to harness the full possibilities of computer systems. They could also enable the efficient streamlining of numerous computer tasks, ranging from calendar management to complex travel bookings, with minimal human intervention. In this paper, we introduce OmniACT, the first-of-a-kind dataset and benchmark for assessing an agent's capability to generate executable programs to accomplish computer tasks. Our scope extends beyond traditional web automation, covering a diverse range of desktop applications. The dataset consists of fundamental tasks such as "Play the next song", as well as longer horizon tasks such as "Send an email to John Doe mentioning the time and place to meet". Specifically, given a pair of screen image and a visually-grounded natural language task, the goal is to generate a script capable of fully executing the task. We run several strong baseline language model agents on our benchmark. The strongest baseline, GPT-4, performs the best on our benchmark However, its performance level still reaches only 15% of the human proficiency in generating executable scripts capable of completing the task, demonstrating the challenge of our task for conventional web agents. Our benchmark provides a platform to measure and evaluate the progress of language model agents in automating computer tasks and motivates future work towards building multimodal models that bridge large language models and the visual grounding of computer screens.

  • 7 authors
·
Feb 27, 2024 6

WebRetriever: A Large-Scale Comprehensive Benchmark for Efficient Web Agent Evaluation

As web agents increasingly demonstrate capabilities in automated task execution, the development of robust evaluation frameworks for assessing their navigation and task completion performance has emerged as a critical research priority. However, existing benchmarks exhibit fundamental limitations. First, they suffer from insufficient scale and limited domain diversity, constraining comprehensive evaluation of cross-domain generalization. Second, prevailing LLM-as-Judge evaluation methodologies inadequately capture fine-grained interaction semantics, particularly regarding precise query formulation and filtering operations. Third, current benchmarks predominantly emphasize navigation success metrics while neglecting critical requirements for real-world deployment scenarios. To address these limitations, we introduce WebRetriever, a large-scale benchmark encompassing 800 websites and 1,550 tasks across diverse domains, including consumer, professional, and enterprise sectors, with comprehensive coverage of user intent patterns. We propose NavEval (Navigation Evaluation), a novel LLM-as-Judge framework that leverages rich interaction context beyond visual screenshots, achieving state-of-the-art alignment with human judgment across multiple evaluation datasets. Furthermore, we establish three complementary evaluation protocols that collectively provide holistic assessment of web agent capabilities: navigation proficiency, knowledge-assisted interaction, and end-to-end task completion with information extraction. Extensive experimental analysis reveals substantial performance disparities across evaluation protocols, demonstrating that navigation success alone is an insufficient predictor of real-world application effectiveness. WebRetriever delivers fine-grained diagnostic insights into agent capabilities and establishes a rigorous foundation for advancing web agent research and development.

  • 12 authors
·
Jul 6

Evaluating Generative Agents with Actions Grounded in Socially Distributed Task Environments using Incognita

Effective agency in social environments depends on when an agent seeks knowledge, when it acts, and whether its actions are justified by acquired information. Existing grounded benchmarks provide executable actions, persistent state, and verifiable outcomes, while social simulation environments provide rich interaction among language agents. We study an evaluation setting that combines these requirements. We define socially distributed task environments as interactive environments where task-relevant knowledge is partitioned across role-isolated participants and consequential actions are accessible only through them. Communication serves as exploration over role-partitioned knowledge, while grounded action serves as exploitation over environment state. We introduce Incognita, a Concordia-based framework that separates social interaction from grounded execution. The evaluated agent routes messages to a user or specialist entities; specialists mediate admissible operations; a deterministic sub-environment executes accepted operations over a canonical state; and an offline evaluator scores outcomes with inherited rewards. Incognita-Retail transforms tau-bench retail into a multi-entity environment while preserving final-state reward semantics. We evaluate three generative agent models on 18 tasks stratified by social breadth, with 540 trials. Progress appears in reward and behavior: success rises from 0 percent to 8.9 percent and 17.2 percent, while premature finalization falls from 100 percent to 87 percent and 58 percent. Stronger models elicit more hidden knowledge, contact more entities, and attempt more grounded writes, yet reliability remains low. These findings show that socially distributed task environments expose behavior before reliable success, including knowledge elicitation, source selection, grounded action attempts, and premature completion belief.

PERFOPT-Bench: Evaluating Coding Agents on Software Performance Optimization

Coding-agent benchmarks have largely measured whether agents can produce functionally correct patches, but production software also demands measurable speedups on real execution targets. Performance optimization is a distinct agentic task: agents must profile executions, diagnose cross-layer bottlenecks, edit code without breaking correctness, and verify that gains are reproducible rather than measurement artifacts. We introduce PERFOPT-Bench, a benchmark for evaluating this full performance-engineering loop. Each task provides a correct but deliberately suboptimal codebase and asks the agent to improve a target performance metric; scoring requires hidden correctness tests, verified-speedup measurement, and trajectory-level audit. We evaluate 7 agent stacks with different LLMs and agent frameworks on 7 long-horizon optimization tasks. The results show that optimization performance is workload-dependent rather than determined by model identity alone: no single stack dominates, and changing the agent framework can materially change the same LLM's per-task speedup profile. We further find that raw speedup is unsafe as a benchmark score, since some large gains arise from benchmark-specific shortcut exploitation; an exploratory relay pilot suggests that restarting from an externalized optimization summary can recover additional headroom after an initial session stops. The benchmark and our evaluation are available at: https://anonymous.4open.science/r/Dataset-D3CC.

  • 6 authors
·
Jul 7

WindowsWorld: A Process-Centric Benchmark of Autonomous GUI Agents in Professional Cross-Application Environments

While GUI agents have shown impressive capabilities in common computer-use tasks such as OSWorld, current benchmarks mainly focus on isolated and single-application tasks. This overlooks a critical real-world requirement of coordinating across multiple applications to accomplish complex profession-specific workflows. To bridge this gap, we present a computer-use benchmark in cross-application workflows, named WindowsWorld, designed to systematically assess GUI Agents on complex multi-step tasks that mirror real-world professional activities. Our methodology uses a multi-agent framework steered by 16 occupations to generate four difficulty-level tasks with intermediate inspection, which are then refined by human review and executed in a simulated environment. The resulting benchmark contains 181 tasks with an average of 5.0 sub-goals across 17 common desktop applications, of which 78% are inherently multi-application. Experimental results of leading large models and agents show that: 1) All computer-use agents perform poorly on multi-application tasks (< 21% success rate), far below the performance of simple single-app tasks; 2) They largely fail at tasks requiring conditional judgment and reasoning across geq 3 applications, stalling at early sub-goals; 3) Low execution efficiency, where tasks often fail despite far exceeding human step limits. Code, benchmark data, and evaluation resources are available at github.com/HITsz-TMG/WindowsWorld.

  • 6 authors
·
Apr 29 2

SimuWoB: Simulating Real-World Mobile Apps for Fast and Faithful GUI Agent Benchmarking

Mobile GUI agents powered by large language models have progressed rapidly, creating urgent needs for realistic and comprehensive evaluation. Existing benchmarks prioritize reproducibility but are often limited to open-source apps or file-operation tasks for the difficulty of constructing rewards on real applications, leaving a gap between benchmark settings and real-world usage. Moreover, most benchmarks focus on basic grounding and navigation, with limited coverage of complex, long-horizon interactions. To address these limitations, we introduce SimuWoB, a fully synthetic benchmark for mobile GUI agents with 120 challenging tasks spanning diverse types and difficulty levels. We build a robust virtual environment generation framework that synthesizes high-fidelity tasks and environments, and automatically provides valid rewards for each task. Each environment is deployed as a backend-free webpage accessible via URL, enabling efficient and reproducible evaluation. We conduct comprehensive experiments on several state-of-the-art mobile GUI agents. The average success rate is only 27.92%, dropping to 17.82% on long-horizon tasks, which reveals substantial weaknesses in current agents under complex scenarios. Evaluation result comparison with real-world sample tasks demonstrate that agent assessments based on our synthetic environment generalize well. We further provide diagnostic insights across key capability dimensions and discuss implications for future mobile GUI agent development.

Signals: Trajectory Sampling and Triage for Agentic Interactions

Agentic applications based on large language models increasingly rely on multi-step interaction loops involving planning, action execution, and environment feedback. While such systems are now deployed at scale, improving them post-deployment remains challenging. Agent trajectories are voluminous and non-deterministic, and reviewing each one, whether through human review or auxiliary LLMs, is slow and cost-prohibitive. We propose a lightweight, signal-based framework for triaging agentic interaction trajectories. Our approach computes cheap, broadly applicable signals from live interactions and attaches them as structured attributes for trajectory triage, identifying interactions likely to be informative without affecting online agent behavior. We organize signals into a coarse-grained taxonomy spanning interaction (misalignment, stagnation, disengagement, satisfaction), execution (failure, loop), and environment (exhaustion), designed for computation without model calls. In a controlled annotation study on τ-bench, a widely used benchmark for tool-augmented agent evaluation, we show that signal-based sampling achieves an 82\% informativeness rate compared to 74\% for heuristic filtering and 54\% for random sampling, with a 1.52x efficiency gain per informative trajectory. The advantage is robust across reward strata and task domains, confirming that signals provide genuine per-trajectory informativeness gains rather than merely oversampling obvious failures. These results show that lightweight signals can serve as practical sampling infrastructure for agentic systems, and suggest a path toward preference data construction and post-deployment optimization.

digitalocean DigitalOcean
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Mar 31 2

ClawArena: Benchmarking AI Agents in Evolving Information Environments

AI agents deployed as persistent assistants must maintain correct beliefs as their information environment evolves. In practice, evidence is scattered across heterogeneous sources that often contradict one another, new information can invalidate earlier conclusions, and user preferences surface through corrections rather than explicit instructions. Existing benchmarks largely assume static, single-authority settings and do not evaluate whether agents can keep up with this complexity. We introduce ClawArena, a benchmark for evaluating AI agents in evolving information environments. Each scenario maintains a complete hidden ground truth while exposing the agent only to noisy, partial, and sometimes contradictory traces across multi-channel sessions, workspace files, and staged updates. Evaluation is organized around three coupled challenges: multi-source conflict reasoning, dynamic belief revision, and implicit personalization, whose interactions yield a 14-category question taxonomy. Two question formats, multi-choice (set-selection) and shell-based executable checks, test both reasoning and workspace grounding. The current release contains 64 scenarios across 8 professional domains, totaling 1{,}879 evaluation rounds and 365 dynamic updates. Experiments on five agent frameworks and five language models show that both model capability (15.4% range) and framework design (9.2%) substantially affect performance, that self-evolving skill frameworks can partially close model-capability gaps, and that belief revision difficulty is determined by update design strategy rather than the mere presence of updates. Code is available at https://github.com/aiming-lab/ClawArena.

Refine and Imitate: Reducing Repetition and Inconsistency in Persuasion Dialogues via Reinforcement Learning and Human Demonstration

Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values. However, the repetition and inconsistency problems still persist in dialogue response generation and could substantially impact user experience and impede the persuasion outcome. Besides, although reinforcement learning (RL) approaches have achieved big success in strategic tasks such as games, they require a sophisticated user simulator to provide real-time feedback to the dialogue system, which limits the application of RL on persuasion dialogues. To address these issues towards a better persuasion dialogue system, we apply RL to refine a language model baseline without user simulators, and distill sentence-level information about repetition, inconsistency, and task relevance through rewards. Moreover, to better accomplish the persuasion task, the model learns from human demonstration to imitate human persuasion behavior and selects the most persuasive responses. Experiments show that our model outperforms previous state-of-the-art dialogue models on both automatic metrics and human evaluation results on a donation persuasion task, and generates more diverse, consistent and persuasive conversations according to the user feedback.

  • 4 authors
·
Dec 30, 2020

CONSCIENTIA: Can LLM Agents Learn to Strategize? Emergent Deception and Trust in a Multi-Agent NYC Simulation

As large language models (LLMs) are increasingly deployed as autonomous agents, understanding how strategic behavior emerges in multi-agent environments has become an important alignment challenge. We take a neutral empirical stance and construct a controlled environment in which strategic behavior can be directly observed and measured. We introduce a large-scale multi-agent simulation in a simplified model of New York City, where LLM-driven agents interact under opposing incentives. Blue agents aim to reach their destinations efficiently, while Red agents attempt to divert them toward billboard-heavy routes using persuasive language to maximize advertising revenue. Hidden identities make navigation socially mediated, forcing agents to decide when to trust or deceive. We study policy learning through an iterative simulation pipeline that updates agent policies across repeated interaction rounds using Kahneman-Tversky Optimization (KTO). Blue agents are optimized to reduce billboard exposure while preserving navigation efficiency, whereas Red agents adapt to exploit remaining weaknesses. Across iterations, the best Blue policy improves task success from 46.0% to 57.3%, although susceptibility remains high at 70.7%. Later policies exhibit stronger selective cooperation while preserving trajectory efficiency. However, a persistent safety-helpfulness trade-off remains: policies that better resist adversarial steering do not simultaneously maximize task completion. Overall, our results show that LLM agents can exhibit limited strategic behavior, including selective trust and deception, while remaining highly vulnerable to adversarial persuasion.

  • 10 authors
·
Apr 9 2

Windows Agent Arena: Evaluating Multi-Modal OS Agents at Scale

Large language models (LLMs) show remarkable potential to act as computer agents, enhancing human productivity and software accessibility in multi-modal tasks that require planning and reasoning. However, measuring agent performance in realistic environments remains a challenge since: (i) most benchmarks are limited to specific modalities or domains (e.g. text-only, web navigation, Q&A, coding) and (ii) full benchmark evaluations are slow (on order of magnitude of days) given the multi-step sequential nature of tasks. To address these challenges, we introduce the Windows Agent Arena: a reproducible, general environment focusing exclusively on the Windows operating system (OS) where agents can operate freely within a real Windows OS and use the same wide range of applications, tools, and web browsers available to human users when solving tasks. We adapt the OSWorld framework (Xie et al., 2024) to create 150+ diverse Windows tasks across representative domains that require agent abilities in planning, screen understanding, and tool usage. Our benchmark is scalable and can be seamlessly parallelized in Azure for a full benchmark evaluation in as little as 20 minutes. To demonstrate Windows Agent Arena's capabilities, we also introduce a new multi-modal agent, Navi. Our agent achieves a success rate of 19.5% in the Windows domain, compared to 74.5% performance of an unassisted human. Navi also demonstrates strong performance on another popular web-based benchmark, Mind2Web. We offer extensive quantitative and qualitative analysis of Navi's performance, and provide insights into the opportunities for future research in agent development and data generation using Windows Agent Arena. Webpage: https://microsoft.github.io/WindowsAgentArena Code: https://github.com/microsoft/WindowsAgentArena

  • 11 authors
·
Sep 12, 2024 2

Claw-Eval: Toward Trustworthy Evaluation of Autonomous Agents

Large language models are increasingly deployed as autonomous agents executing multi-step workflows in real-world software environments. However, existing agent benchmarks suffer from three critical limitations: (1) trajectory-opaque grading that checks only final outputs, (2) underspecified safety and robustness evaluation, and (3) narrow modality coverage and interaction paradigms. We introduce Claw-Eval, an end-to-end evaluation suite addressing all three gaps. It comprises 300 human-verified tasks spanning 9 categories across three groups (general service orchestration, multimodal perception and generation, and multi-turn professional dialogue). Every agent action is recorded through three independent evidence channels (execution traces, audit logs, and environment snapshots), enabling trajectory-aware grading over 2,159 fine-grained rubric items. The scoring protocol evaluates Completion, Safety, and Robustness, reporting Average Score, Pass@k, and Pass^k across three trials to distinguish genuine capability from lucky outcomes. Experiments on 14 frontier models reveal that: (1) trajectory-opaque evaluation is systematically unreliable, missing 44% of safety violations and 13% of robustness failures that our hybrid pipeline catches; (2) controlled error injection primarily degrades consistency rather than peak capability, with Pass^3 dropping up to 24% while Pass@3 remains stable; (3) multimodal performance varies sharply, with most models performing poorer on video than on document or image, and no single model dominating across all modalities. Beyond benchmarking, Claw-Eval highlights actionable directions for agent development, shedding light on what it takes to build agents that are not only capable but reliably deployable.

claw-eval Claw-Eval
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Apr 6 5

MMInA: Benchmarking Multihop Multimodal Internet Agents

Autonomous embodied agents live on an Internet of multimedia websites. Can they hop around multimodal websites to complete complex user tasks? Existing benchmarks fail to assess them in a realistic, evolving environment for their embodiment across websites. To answer this question, we present MMInA, a multihop and multimodal benchmark to evaluate the embodied agents for compositional Internet tasks, with several appealing properties: 1) Evolving real-world multimodal websites. Our benchmark uniquely operates on evolving real-world websites, ensuring a high degree of realism and applicability to natural user tasks. Our data includes 1,050 human-written tasks covering various domains such as shopping and travel, with each task requiring the agent to autonomously extract multimodal information from web pages as observations; 2) Multihop web browsing. Our dataset features naturally compositional tasks that require information from or actions on multiple websites to solve, to assess long-range reasoning capabilities on web tasks; 3) Holistic evaluation. We propose a novel protocol for evaluating an agent's progress in completing multihop tasks. We experiment with both standalone (multimodal) language models and heuristic-based web agents. Extensive experiments demonstrate that while long-chain multihop web tasks are easy for humans, they remain challenging for state-of-the-art web agents. We identify that agents are more likely to fail on the early hops when solving tasks of more hops, which results in lower task success rates. To address this issue, we propose a simple memory augmentation approach replaying past action trajectories to reflect. Our method significantly improved both the single-hop and multihop web browsing abilities of agents. See our code and data at https://mmina.cliangyu.com

  • 4 authors
·
Apr 15, 2024

AutoLibra: Agent Metric Induction from Open-Ended Feedback

Agents are predominantly evaluated and optimized via task success metrics, which are coarse, rely on manual design from experts, and fail to reward intermediate emergent behaviors. We propose AutoLibra, a framework for agent evaluation, that transforms open-ended human feedback, e.g., "If you find that the button is disabled, don't click it again", or "This agent has too much autonomy to decide what to do on its own", into metrics for evaluating fine-grained behaviors in agent trajectories. AutoLibra accomplishes this by grounding feedback to an agent's behavior, clustering similar positive and negative behaviors, and creating concrete metrics with clear definitions and concrete examples, which can be used for prompting LLM-as-a-Judge as evaluators. We further propose two meta-metrics to evaluate the alignment of a set of (induced) metrics with open feedback: "coverage" and "redundancy". Through optimizing these meta-metrics, we experimentally demonstrate AutoLibra's ability to induce more concrete agent evaluation metrics than the ones proposed in previous agent evaluation benchmarks and discover new metrics to analyze agents. We also present two applications of AutoLibra in agent improvement: First, we show that AutoLibra-induced metrics serve as better prompt-engineering targets than the task success rate on a wide range of text game tasks, improving agent performance over baseline by a mean of 20%. Second, we show that AutoLibra can iteratively select high-quality fine-tuning data for web navigation agents. Our results suggest that AutoLibra is a powerful task-agnostic tool for evaluating and improving language agents.

  • 6 authors
·
May 5, 2025 2

Agent-ValueBench: A Comprehensive Benchmark for Evaluating Agent Values

Autonomous agents have rapidly matured as task executors and seen widespread deployment via harnesses such as OpenClaw. Safety concerns have rightly drawn growing research attention, and beneath them lie the values silently steering agent behavior. Existing value benchmarks, however, remain confined to LLMs, leaving agent values largely uncharted. From intuitive, empirical, and theoretical vantage points, we show that an agent's values diverge from those of its underlying LLM, and the agentic modality further introduces dataset-, evaluation-, and system-level challenges absent from text-only protocols. We close this gap with Agent-ValueBench, the first benchmark dedicated to agent values. It features 394 executable environments across 16 domains, offering 4,335 value-conflict tasks that cover 28 value systems and 332 dimensions. Every instance is co-synthesized through our purpose-built end-to-end pipeline and curated per-instance by professional psychologists. Each task ships with two pole-aligned golden trajectories whose checkpoints anchor a trajectory-level rubric-based judge. Benchmarking 14 frontier proprietary and open-weights models across 4 mainstream harnesses, we uncover three concerted findings. Agent values first manifest as a Value Tide of cross-model homogeneity beneath interpretable counter-currents. This tide bends non-additively under harness pull, and yet more decisively under deliberate steering via embedded skills. Together these results signal that the agent-alignment lever is shifting from classical model alignment and prompt steering toward harness alignment and skill steering.

Holistic Agent Leaderboard: The Missing Infrastructure for AI Agent Evaluation

AI agents have been developed for complex real-world tasks from coding to customer service. But AI agent evaluations suffer from many challenges that undermine our understanding of how well agents really work. We introduce the Holistic Agent Leaderboard (HAL) to address these challenges. We make three main contributions. First, we provide a standardized evaluation harness that orchestrates parallel evaluations across hundreds of VMs, reducing evaluation time from weeks to hours while eliminating common implementation bugs. Second, we conduct three-dimensional analysis spanning models, scaffolds, and benchmarks. We validate the harness by conducting 21,730 agent rollouts across 9 models and 9 benchmarks in coding, web navigation, science, and customer service with a total cost of about $40,000. Our analysis reveals surprising insights, such as higher reasoning effort reducing accuracy in the majority of runs. Third, we use LLM-aided log inspection to uncover previously unreported behaviors, such as searching for the benchmark on HuggingFace instead of solving a task, or misusing credit cards in flight booking tasks. We share all agent logs, comprising 2.5B tokens of language model calls, to incentivize further research into agent behavior. By standardizing how the field evaluates agents and addressing common pitfalls in agent evaluation, we hope to shift the focus from agents that ace benchmarks to agents that work reliably in the real world.

  • 31 authors
·
Oct 12, 2025

AgentProcessBench: Diagnosing Step-Level Process Quality in Tool-Using Agents

While Large Language Models (LLMs) have evolved into tool-using agents, they remain brittle in long-horizon interactions. Unlike mathematical reasoning where errors are often rectifiable via backtracking, tool-use failures frequently induce irreversible side effects, making accurate step-level verification critical. However, existing process-level benchmarks are predominantly confined to closed-world mathematical domains, failing to capture the dynamic and open-ended nature of tool execution. To bridge this gap, we introduce AgentProcessBench, the first benchmark dedicated to evaluating step-level effectiveness in realistic, tool-augmented trajectories. The benchmark comprises 1,000 diverse trajectories and 8,509 human-labeled step annotations with 89.1% inter-annotator agreement. It features a ternary labeling scheme to capture exploration and an error propagation rule to reduce labeling ambiguity. Extensive experiments reveal key insights: (1) weaker policy models exhibit inflated ratios of correct steps due to early termination; (2) distinguishing neutral and erroneous actions remains a significant challenge for current models; and (3) process-derived signals provide complementary value to outcome supervision, significantly enhancing test-time scaling. We hope AgentProcessBench can foster future research in reward models and pave the way toward general agents. The code and data are available at https://github.com/RUCBM/AgentProcessBench.

PACE: A Proxy for Agentic Capability Evaluation

Evaluating LLM agents on benchmarks like SWE-Bench and GAIA can be expensive, time-consuming, and requires complex infrastructure. A single evaluation can cost thousands of dollars and take days to complete. In contrast, non-agentic LLM benchmarks that test individual capabilities (e.g., reasoning, code generation) are fast and cheap to run. In this paper, we investigate whether performance on expensive agentic benchmarks can be accurately predicted by the performance on a small, carefully selected subset of atomic evaluation instances. We introduce PACE, a framework that constructs proxy benchmarks by selecting instances from existing non-agentic evaluations whose aggregate scores most reliably predict model performances on agentic benchmarks. Given a pool of candidate instances spanning atomic capabilities, PACE fits a regression that maps a model's scores on a compact subset of source instances to its score on the target agentic benchmark. The subset itself is curated by combining two complementary instance-selection strategies, target-relevance local selection and globally informative global selection. We apply PACE to the 4 target agentic benchmarks in this paper, which yields PACE-Bench, the concrete proxy benchmark that we evaluate in the paper. Experiments across 14 models, 4 agentic benchmarks, and 19 non-agentic benchmarks show that PACE-Bench predicts agentic scores with leave-one-out cross-validation (LOOCV) mean absolute error (MAE) under 4%, Spearman correlation above 0.80, and pairwise model-ranking accuracy around 85%, all at much less than 1% of the full agentic evaluation cost. We further analyze the selected proxy instances, revealing which skills each agentic benchmark uniquely demands. PACE enables practitioners to obtain reliable estimates of agentic performance during model development, selection, and routing, without the overhead of full agent evaluation.

  • 11 authors
·
Jul 1 1

Where Did It Go Wrong? Process-Level Evaluation of Web Agents with Semantic State Tracking

Web agents act through long interaction sequences, yet existing benchmarks evaluate only terminal success, discarding all process information and offering little guidance on improvement. In this work, we conduct a process-level analysis of web agents. We introduce WebStep, a benchmark of 1,800 task instances with controlled difficulty and automatic semantic state tracking. Each website exposes a deterministic semantic MDP alongside the GUI: the agent operates on the interface, while the environment records high-level states and transitions in the background, enabling fine-grained analysis without manual annotation. Based on the semantic trajectory, we first show that process metrics reveal differences invisible to outcome evaluation: three agents whose success rates cluster within 31-33% diverge in exploration reach versus execution accuracy. Then, decomposing by skill characterizes the nature of these differences, exposing opposite per-skill rankings hidden within the same website: e.g., on Housing, OpenAI CUA outperforms Qwen3.5 by 23.7% on commit actions yet underperforms it by 15.6% on filtering, pinpointing a concrete skill to improve even within a domain. Bifurcation analysis further localizes the decisive error that loses the task and shows that this error is agent-specific rather than shared. Finally, these differences widen as tasks grow harder: success rate is similar on easy tasks but separates sharply as exploration becomes more demanding. Our process-level analysis opens a new avenue in web agent evaluation, providing fine-grained and actionable insight into where and how each agent should be improved.

SkillGenBench: Benchmarking Skill Generation Pipelines for LLM Agents

As LLM agents are increasingly built around reusable skills, a central challenge is no longer only whether agents can use provided skills, but whether they can generate correct, reusable, and executable skills from repositories and documents. Existing benchmarks primarily evaluate the efficacy of given skills or the ability of agents to solve downstream tasks from raw context, but they do not isolate skill generation itself as the object of study. We introduce SkillGenBench, a benchmark for evaluating skill generation pipelines under a unified and controlled protocol. In SkillGenBench, a generator receives raw corpora and produces standardized skill artifacts, which are then executed under fixed harnesses and assessed with unified evaluation procedures. The benchmark covers two generation regimes: task-conditioned generation, where a task-specific skill is synthesized after the task is revealed, and task-agnostic generation, where a reusable skill library must be distilled before downstream tasks are known. It also spans two complementary procedural sources: repository-grounded instances, where procedures are distributed across code, configuration, and scripts, and document-grounded instances, where procedures and constraints must be distilled from long-form text. We provide standardized task specifications, pinned environments, and evaluation protocols centered on deterministic execution-based checks, supplemented by auxiliary signals for diagnosis. Experiments across a range of skill-generation methods and backbones show substantial performance variation, highlight the difficulty of reusable skill distillation, and reveal distinct failure modes in skill generation from software repositories versus long-form documents. SkillGenBench establishes a reproducible testbed for studying skill generation as an independent research problem in agent systems.

  • 11 authors
·
May 17

AgentSwift: Efficient LLM Agent Design via Value-guided Hierarchical Search

Large language model (LLM) agents have demonstrated strong capabilities across diverse domains. However, designing high-performing agentic systems remains challenging. Existing agent search methods suffer from three major limitations: (1) an emphasis on optimizing agentic workflows while under-utilizing proven human-designed components such as memory, planning, and tool use; (2) high evaluation costs, as each newly generated agent must be fully evaluated on benchmarks; and (3) inefficient search in large search space. In this work, we introduce a comprehensive framework to address these challenges. First, We propose a hierarchical search space that jointly models agentic workflow and composable functional components, enabling richer agentic system designs. Building on this structured design space, we introduce a predictive value model that estimates agent performance given agentic system and task description, allowing for efficient, low-cost evaluation during the search process. Finally, we present a hierarchical Monte Carlo Tree Search (MCTS) strategy informed by uncertainty to guide the search. Experiments on seven benchmarks, covering embodied, math, web, tool, and game, show that our method achieves an average performance gain of 8.34\% over state-of-the-art baselines and exhibits faster search progress with steeper improvement trajectories. Code repo is available at https://github.com/Ericccc02/AgentSwift.

  • 8 authors
·
Jun 6, 2025

WebArena: A Realistic Web Environment for Building Autonomous Agents

With generative AI advances, the exciting potential for autonomous agents to manage daily tasks via natural language commands has emerged. However, cur rent agents are primarily created and tested in simplified synthetic environments, substantially limiting real-world scenario representation. In this paper, we build an environment for agent command and control that is highly realistic and reproducible. Specifically, we focus on agents that perform tasks on websites, and we create an environment with fully functional websites from four common domains: e-commerce, social forum discussions, collaborative software development, and content management. Our environment is enriched with tools (e.g., a map) and external knowledge bases (e.g., user manuals) to encourage human-like task-solving. Building upon our environment, we release a set of benchmark tasks focusing on evaluating the functional correctness of task completions. The tasks in our benchmark are diverse, long-horizon, and are designed to emulate tasks that humans routinely perform on the internet. We design and implement several autonomous agents, integrating recent techniques such as reasoning before acting. The results demonstrate that solving complex tasks is challenging: our best GPT-4-based agent only achieves an end-to-end task success rate of 10.59%. These results highlight the need for further development of robust agents, that current state-of-the-art LMs are far from perfect performance in these real-life tasks, and that WebArena can be used to measure such progress. Our code, data, environment reproduction resources, and video demonstrations are publicly available at https://webarena.dev/.

  • 11 authors
·
Jul 25, 2023 4

MAS-Bench: A Unified Benchmark for Shortcut-Augmented Hybrid Mobile GUI Agents

To enhance the efficiency of GUI agents on various platforms like smartphones and computers, a hybrid paradigm that combines flexible GUI operations with efficient shortcuts (e.g., API, deep links) is emerging as a promising direction. However, a framework for systematically benchmarking these hybrid agents is still underexplored. To take the first step in bridging this gap, we introduce MAS-Bench, a benchmark that pioneers the evaluation of GUI-shortcut hybrid agents with a specific focus on the mobile domain. Beyond merely using predefined shortcuts, MAS-Bench assesses an agent's capability to autonomously generate shortcuts by discovering and creating reusable, low-cost workflows. It features 139 complex tasks across 11 real-world applications, a knowledge base of 88 predefined shortcuts (APIs, deep-links, RPA scripts), and 7 evaluation metrics. The tasks are designed to be solvable via GUI-only operations, but can be significantly accelerated by intelligently embedding shortcuts. Experiments show that hybrid agents achieve significantly higher success rates and efficiency than their GUI-only counterparts. This result also demonstrates the effectiveness of our method for evaluating an agent's shortcut generation capabilities. MAS-Bench fills a critical evaluation gap, providing a foundational platform for future advancements in creating more efficient and robust intelligent agents.

  • 11 authors
·
Sep 8, 2025 2

ST-WebAgentBench: A Benchmark for Evaluating Safety and Trustworthiness in Web Agents

Recent advancements in Web agents have introduced novel architectures and benchmarks showcasing progress in autonomous web navigation and interaction. However, most existing benchmarks prioritize effectiveness and accuracy, overlooking factors like safety and trustworthiness which are essential for deploying web agents in enterprise settings. We present STWebAgentBench, a benchmark designed to evaluate web agents safety and trustworthiness across six critical dimensions, essential for reliability in enterprise applications. This benchmark is grounded in a detailed framework that defines safe and trustworthy (ST) agent behavior. Our work extends WebArena with safety templates and evaluation functions to assess safety policy compliance rigorously. We introduce the Completion Under Policy to measure task success while adhering to policies, alongside the Risk Ratio, which quantifies policy violations across dimensions, providing actionable insights to address safety gaps. Our evaluation reveals that current SOTA agents struggle with policy adherence and cannot yet be relied upon for critical business applications. We open-source this benchmark and invite the community to contribute, with the goal of fostering a new generation of safer, more trustworthy AI agents. All code, data, environment reproduction resources, and video demonstrations are available at https://sites.google.com/view/st-webagentbench/home.

  • 6 authors
·
Oct 9, 2024

VitaBench 2.0: Evaluating Personalized and Proactive Agents in Long-Term User Interactions

Large language models (LLMs) have evolved into interactive agents that collaborate with users in real-world tasks. Effective collaboration in such settings increasingly depends on understanding the user beyond what is explicitly stated, as user intent is often reflected in fragmented daily interactions and requires both personalized modeling and proactive interaction. However, existing agent benchmarks primarily evaluate reasoning and tool use, largely overlooking the challenges of inferring and leveraging user preferences in realistic scenarios. To address this gap, we introduce VitaBench 2.0, a benchmark for evaluating personalized and proactive agent behavior in long-term user interactions. In VitaBench 2.0, tasks are organized as temporally ordered sequences for individual users, where preferences are embedded in fragmented and heterogeneous interactions. Successful completion of tasks requires the agent to continuously extract, utilize, and update user preferences from these interactions. We further evaluate proactiveness through tasks that require agents to recognize missing information and actively acquire it from users or environments before making decisions. To support systematic analysis, we provide an extensible memory interface that enables controlled comparison across different memory architectures. We benchmark a diverse set of frontier proprietary and open-source LLMs. Results show that real-world personalization remains highly challenging even for state-of-the-art models, revealing a substantial gap between current capabilities and practical requirements. Extensive analysis further reveals the failure modes and capability bottlenecks of current agents in real-world personalized decision-making, providing insights for future model improvements.

meituan-longcat LongCat
·
May 25 2

Can LLM Agents Simulate Multi-Turn Human Behavior? Evidence from Real Online Customer Behavior Data

Recent research shows that LLM Agents can generate ``believable'' human behaviors via prompt-only methods, and such agents have been increasingly adopted in downstream applications. However, existing evaluation of these agents only focuses on qualitative believability (whether human raters think they are accurate), leaving open questions of whether LLM agents can accurately generate step-by-step actions mimicking a particular human's behavior in a multi-turn interaction task. In this work, we take shopping as a case study and present the first large-scale quantitative evaluation of state-of-the-art LLMs' ability to accurately simulate human behavior. Using real-world data from 31,865 online shopping sessions containing 230,965 user actions, our evaluation reveals that prompt-based LLMs (DeepSeek-R1, Llama, Claude) achieve only 11.86% accuracy in generating human actions, highlighting a substantial gap in actual behavioral accuracy. Through experiments, we also showcase that strategies as simple as fine-tuning LLMs on real human click-through data augmented with synthesized reasoning traces can greatly enhance models' performance. The fine-tuned Qwen2.5-7B achieves 17.26% action generation accuracy and 33.86% F1 score on final purchase prediction, representing substantial improvements of 5.4% and 13.85% over prompt-only baselines. This work establishes the first rigorous benchmark for human behavior simulation and provides actionable insights for developing more accurate LLM agents for future downstream applications.

  • 11 authors
·
Mar 26, 2025

AgentRecBench: Benchmarking LLM Agent-based Personalized Recommender Systems

The emergence of agentic recommender systems powered by Large Language Models (LLMs) represents a paradigm shift in personalized recommendations, leveraging LLMs' advanced reasoning and role-playing capabilities to enable autonomous, adaptive decision-making. Unlike traditional recommendation approaches, agentic recommender systems can dynamically gather and interpret user-item interactions from complex environments, generating robust recommendation strategies that generalize across diverse scenarios. However, the field currently lacks standardized evaluation protocols to systematically assess these methods. To address this critical gap, we propose: (1) an interactive textual recommendation simulator incorporating rich user and item metadata and three typical evaluation scenarios (classic, evolving-interest, and cold-start recommendation tasks); (2) a unified modular framework for developing and studying agentic recommender systems; and (3) the first comprehensive benchmark comparing 10 classical and agentic recommendation methods. Our findings demonstrate the superiority of agentic systems and establish actionable design guidelines for their core components. The benchmark environment has been rigorously validated through an open challenge and remains publicly available with a continuously maintained leaderboard~\footnote[2]{https://tsinghua-fib-lab.github.io/AgentSocietyChallenge/pages/overview.html}, fostering ongoing community engagement and reproducible research. The benchmark is available at: https://huggingface.co/datasets/SGJQovo/AgentRecBench{https://huggingface.co/datasets/SGJQovo/AgentRecBench}.

  • 12 authors
·
May 27, 2025

Instrumental Choices: Measuring the Propensity of LLM Agents to Pursue Instrumental Behaviors

AI systems have become increasingly capable of dangerous behaviours in many domains. This raises the question: Do models sometimes choose to violate human instructions in order to perform behaviour that is more useful for certain goals? We introduce a benchmark for measuring model propensity for instrumental convergence (IC) behaviour in terminal-based agents. This is behaviour such as self-preservation that has been hypothesised to play a key role in risks from highly capable AI agents. Our benchmark is realistic and low-stakes which serves to reduce evaluation-awareness and roleplay confounds. The suite contains seven operational tasks, each with an official workflow and a policy-violating shortcut. An eight-variant shared framework varies monitoring, instruction clarity, stakes, permission, instrumental usefulness and blocked honest paths to support inferences regarding the factors driving IC behaviour. We evaluated ten models using deterministic environment-state scorers over 1,680 samples, with trace review employed for audit and adjudication purposes. The final IC rate is 86 out of 1,680 samples (5.1%). IC behaviour is concentrated rather than uniform: two Gemini models account for 66.3% of IC cases and three tasks account for 84.9%. Conditions in which IC behaviour is indispensable for task success result in the greatest increase in the adjusted IC rate (+15.7 percentage points), whereas emphasising that task success is critical or certain framing choices do not produce comparable effects. Our findings indicate that realistic, low-nudge environments elicit IC behaviour rarely but systematically in most tested models. We conclude that it is feasible to robustly measure tendencies for dangerous behaviour in current frontier AI agents.

  • 3 authors
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May 6

VS-Bench: Evaluating VLMs for Strategic Reasoning and Decision-Making in Multi-Agent Environments

Recent advancements in Vision Language Models (VLMs) have expanded their capabilities to interactive agent tasks, yet existing benchmarks remain limited to single-agent or text-only environments. In contrast, real-world scenarios often involve multiple agents interacting within rich visual and linguistic contexts, posing challenges with both multimodal observations and strategic interactions. To bridge this gap, we introduce Visual Strategic Bench (VS-Bench), a multimodal benchmark that evaluates VLMs for strategic reasoning and decision-making in multi-agent environments. VS-Bench comprises eight vision-grounded environments spanning cooperative, competitive, and mixed-motive interactions, designed to assess agents' ability to predict others' future moves and optimize for long-term objectives. We consider two complementary evaluation dimensions, including offline evaluation of strategic reasoning by next-action prediction accuracy and online evaluation of decision-making by normalized episode return. Extensive experiments of fourteen leading VLMs reveal a significant gap between current models and optimal performance, with the best models attaining 47.8% prediction accuracy and 24.3% normalized return. We further conduct in-depth analyses on multimodal observations, test-time scaling, social behaviors, and failure cases of VLM agents. By standardizing the evaluation and highlighting the limitations of existing models, we envision VS-Bench as a foundation for future research on strategic multimodal agents. Code and data are available at https://vs-bench.github.io.

  • 8 authors
·
Jun 2, 2025 3

ScrambleToolBench: Agents Search Exhaustively Even When Their Own Map Points to the Next Step

To operate robustly in open-world environments, autonomous agents should be able to infer the behavior of unfamiliar systems through interaction alone, even in the absence of documentation. However, existing tool-use benchmarks expose semantic tool schemas in static environments, allowing agents to rely on prior knowledge rather than autonomous discovery. To address this limitation, we introduce ScrambleToolBench, an interactive terminal benchmark designed to isolate behavioral reasoning. By removing semantic cues and enforcing a continuous task curriculum, the benchmark requires agents to uncover hidden tool behaviors entirely through trial-and-error interaction. The benchmark further introduces dynamic challenges, including mapping drift, stochastic action failures, and temporal execution windows, to evaluate whether agents can revise and adapt their hypotheses as the environment changes. Our evaluation of state-of-the-art language models reveals that successful initial discovery does not translate into robust adaptation. When faced with structural changes such as mapping drift, agents fail to use deductive strategies such as cycle tracing, and instead exhibit belief inertia or fall back to exhaustive search. Increasing test-time reasoning only amplifies this expensive brute-force search rather than enabling deductive recovery. While equipping agents with persistent memory reduces compounding errors, they remain unable to efficiently infer structural changes, highlighting a gap in current agent reasoning.

RecRM-Bench: Benchmarking Multidimensional Reward Modeling for Agentic Recommender Systems

The integration of Large Language Model (LLM) agents is transforming recommender systems from simple query-item matching towards deeply personalized and interactive recommendations. Reinforcement Learning (RL) provides an essential framework for the optimization of these agents in recommendation tasks. However, current methodologies remain limited by a reliance on single dimensional outcome-based rewards that focus exclusively on final user interactions, overlooking critical intermediate capabilities, such as instruction following and complex intent understanding. Despite the necessity for designing multi-dimensional reward, the field lacks a standardized benchmark to facilitate this development. To bridge this gap, we introduce RecRM-Bench, the largest and most comprehensive benchmark to date for agentic recommender systems. It comprises over 1 million structured entries across four core evaluation dimensions: instruction following, factual consistency, query-item relevance, and fine-grained user behavior prediction. By supporting comprehensive assessment from syntactic compliance to complex intent grounding and preference modeling, RecRM-Bench provides a foundational dataset for training sophisticated reward models. Furthermore, we propose a systematic framework for the construction of multi-dimensional reward models and the integration of a hybrid reward function, establishing a robust foundation for developing reliable and highly capable agentic recommender systems. The complete RecRM-Bench dataset is publicly available at https://huggingface.co/datasets/wwzeng/RecRM-Bench.

  • 13 authors
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May 11

ResearchGym: Evaluating Language Model Agents on Real-World AI Research

We introduce ResearchGym, a benchmark and execution environment for evaluating AI agents on end-to-end research. To instantiate this, we repurpose five oral and spotlight papers from ICML, ICLR, and ACL. From each paper's repository, we preserve the datasets, evaluation harness, and baseline implementations but withhold the paper's proposed method. This results in five containerized task environments comprising 39 sub-tasks in total. Within each environment, agents must propose novel hypotheses, run experiments, and attempt to surpass strong human baselines on the paper's metrics. In a controlled evaluation of an agent powered by GPT-5, we observe a sharp capability--reliability gap. The agent improves over the provided baselines from the repository in just 1 of 15 evaluations (6.7%) by 11.5%, and completes only 26.5% of sub-tasks on average. We identify recurring long-horizon failure modes, including impatience, poor time and resource management, overconfidence in weak hypotheses, difficulty coordinating parallel experiments, and hard limits from context length. Yet in a single run, the agent surpasses the solution of an ICML 2025 Spotlight task, indicating that frontier agents can occasionally reach state-of-the-art performance, but do so unreliably. We additionally evaluate proprietary agent scaffolds including Claude Code (Opus-4.5) and Codex (GPT-5.2) which display a similar gap. ResearchGym provides infrastructure for systematic evaluation and analysis of autonomous agents on closed-loop research.

  • 3 authors
·
Feb 16 4

ProBench: Benchmarking GUI Agents with Accurate Process Information

With the deep integration of artificial intelligence and interactive technology, Graphical User Interface (GUI) Agent, as the carrier connecting goal-oriented natural language and real-world devices, has received widespread attention from the community. Contemporary benchmarks aim to evaluate the comprehensive capabilities of GUI agents in GUI operation tasks, generally determining task completion solely by inspecting the final screen state. However, GUI operation tasks consist of multiple chained steps while not all critical information is presented in the final few pages. Although a few research has begun to incorporate intermediate steps into evaluation, accurately and automatically capturing this process information still remains an open challenge. To address this weakness, we introduce ProBench, a comprehensive mobile benchmark with over 200 challenging GUI tasks covering widely-used scenarios. Remaining the traditional State-related Task evaluation, we extend our dataset to include Process-related Task and design a specialized evaluation method. A newly introduced Process Provider automatically supplies accurate process information, enabling presice assessment of agent's performance. Our evaluation of advanced GUI agents reveals significant limitations for real-world GUI scenarios. These shortcomings are prevalent across diverse models, including both large-scale generalist models and smaller, GUI-specific models. A detailed error analysis further exposes several universal problems, outlining concrete directions for future improvements.

  • 7 authors
·
Nov 12, 2025

MLAgentBench: Evaluating Language Agents on Machine Learning Experimentation

A central aspect of machine learning research is experimentation, the process of designing and running experiments, analyzing the results, and iterating towards some positive outcome (e.g., improving accuracy). Could agents driven by powerful language models perform machine learning experimentation effectively? To answer this question, we introduce MLAgentBench, a suite of 13 tasks ranging from improving model performance on CIFAR-10 to recent research problems like BabyLM. For each task, an agent can perform actions like reading/writing files, executing code, and inspecting outputs. We then construct an agent that can perform ML experimentation based on ReAct framework. We benchmark agents based on Claude v1.0, Claude v2.1, Claude v3 Opus, GPT-4, GPT-4-turbo, Gemini-Pro, and Mixtral and find that a Claude v3 Opus agent is the best in terms of success rate. It can build compelling ML models over many tasks in MLAgentBench with 37.5% average success rate. Our agents also display highly interpretable plans and actions. However, the success rates vary considerably; they span from 100% on well-established older datasets to as low as 0% on recent Kaggle challenges created potentially after the underlying LM was trained. Finally, we identify several key challenges for LM-based agents such as long-term planning and reducing hallucination. Our code is released at https://github.com/snap-stanford/MLAgentBench.

  • 4 authors
·
Oct 5, 2023

WebCanvas: Benchmarking Web Agents in Online Environments

For web agents to be practically useful, they must adapt to the continuously evolving web environment characterized by frequent updates to user interfaces and content. However, most existing benchmarks only capture the static aspects of the web. To bridge this gap, we introduce WebCanvas, an innovative online evaluation framework for web agents that effectively addresses the dynamic nature of web interactions. WebCanvas contains three main components to facilitate realistic assessments: (1) A novel evaluation metric which reliably capture critical intermediate actions or states necessary for task completions while disregarding noise caused by insignificant events or changed web-elements. (2) A benchmark dataset called Mind2Web-Live, a refined version of original Mind2Web static dataset containing 542 tasks with 2439 intermediate evaluation states; (3) Lightweight and generalizable annotation tools and testing pipelines that enables the community to collect and maintain the high-quality, up-to-date dataset. Building on WebCanvas, we open-source an agent framework with extensible modules for reasoning, providing a foundation for the community to conduct online inference and evaluations. Our best-performing agent achieves a task success rate of 23.1% and a task completion rate of 48.8% on the Mind2Web-Live test set. Additionally, we analyze the performance discrepancies across various websites, domains, and experimental environments. We encourage the community to contribute further insights on online agent evaluation, thereby advancing this field of research.

  • 11 authors
·
Jun 18, 2024

Running the Gauntlet: Re-evaluating the Capabilities of Agents Beyond Familiar Environments

As agentic systems continue to evolve and are widely deployed in real-world scenarios, there is a growing demand to faithfully evaluate their capabilities. However, current benchmarks are typically built on popular applications with relatively simple tasks and focus on a narrow set of capabilities while overlooking broader dimensions, resulting in saturated performance on modern agents and failing to probe their limitations. To this end, we introduce GauntletBench, a web-based benchmark for evaluating agent generalisation in challenging scenarios, focusing on three underexplored capabilities (temporal perception, graphical understanding, and 3D reasoning), across five less-covered professional applications (Video Editor, Workflow Builder, 3D Modeller, Flight Analyser, and Circuit Designer), each with 20 vision-intensive tasks (100 in total). Our benchmark provides a modular pipeline that comprises an environment compatible with both open- and closed-source agent frameworks, a controlled web-based application, a well-structured task suite, and an automated evaluation engine with diverse metrics. Contrary to widespread expectations, our empirical results reveal that frontier agentic systems remain far from achieving human-level performance. Even the state-of-the-art agent achieves only a 19.1% success rate on our GauntletBench, highlighting the limitations in these overlooked capabilities and generalisation. By comparison, non-expert human annotators achieve over 80% success on our challenging yet feasible tasks, revealing the substantial gap between current agent capabilities and those required for complex real-world scenarios.

ClawForge: Generating Executable Interactive Benchmarks for Command-Line Agents

Interactive agent benchmarks face a tension between scalable construction and realistic workflow evaluation. Hand-authored tasks are expensive to extend and revise, while static prompt evaluation misses failures that only appear when agents operate over persistent state. Existing interactive benchmarks have advanced agent evaluation significantly, but most initialize tasks from clean state and do not systematically test how agents handle pre-existing partial, stale, or conflicting artifacts. We present ClawForge, a generator-backed benchmark framework for executable command-line workflows under state conflict. The framework compiles scenario templates, grounded slots, initialized state, reference trajectories, and validators into reproducible task specifications, and evaluates agents step by step over persistent workflow surfaces using normalized end state and observable side effects rather than exact trajectory matching. We instantiate this framework as the ClawForge-Bench (17 scenarios, 6 ability categories). Results across seven frontier models show that the best model reaches only 45.3% strict accuracy, wrong-state replacement remains below 17\% for all models, and the widest model separation (17% to 90%) is driven by whether agents inspect existing state before acting. Partial-credit and step-efficiency analyses further reveal that many failures are near-miss closures rather than early breakdowns, and that models exhibit qualitatively different failure styles under state conflict.

  • 11 authors
·
May 12

CAR-bench: Evaluating the Consistency and Limit-Awareness of LLM Agents under Real-World Uncertainty

Existing benchmarks for Large Language Model (LLM) agents focus on task completion under idealistic settings but overlook reliability in real-world, user-facing applications. In domains, such as in-car voice assistants, users often issue incomplete or ambiguous requests, creating intrinsic uncertainty that agents must manage through dialogue, tool use, and policy adherence. We introduce CAR-bench, a benchmark for evaluating consistency, uncertainty handling, and capability awareness in multi-turn, tool-using LLM agents in an in-car assistant domain. The environment features an LLM-simulated user, domain policies, and 58 interconnected tools spanning navigation, productivity, charging, and vehicle control. Beyond standard task completion, CAR-bench introduces Hallucination tasks that test agents' limit-awareness under missing tools or information, and Disambiguation tasks that require resolving uncertainty through clarification or internal information gathering. Baseline results reveal large gaps between occasional and consistent success on all task types. Even frontier reasoning LLMs achieve less than 50% consistent pass rate on Disambiguation tasks due to premature actions, and frequently violate policies or fabricate information to satisfy user requests in Hallucination tasks, underscoring the need for more reliable and self-aware LLM agents in real-world settings.

On Randomness in Agentic Evals

Agentic systems are evaluated on benchmarks where agents interact with environments to solve tasks. Most papers report a pass@1 score computed from a single run per task, assuming this gives a reliable performance estimate. We test this assumption by collecting 60,000 agentic trajectories on SWE-Bench-Verified, spanning three models and two scaffolds. We find substantial variance: single-run pass@1 estimates vary by 2.2 to 6.0 percentage points depending on which run is selected, with standard deviations exceeding 1.5 percentage points even at temperature 0. This variance has critical implications: reported improvements of 2--3 percentage points may reflect evaluation noise rather than genuine algorithmic progress. Through token-level analysis, we show that trajectories diverge early, often within the first few percent of tokens, and that these small differences cascade into different solution strategies. To enable reliable evaluation of agentic systems, we recommend three concrete practices: (1) estimate pass@1 from multiple independent runs per task, especially when measuring small improvements, (2) use statistical power analysis to determine the number of runs needed to detect expected effect sizes, and (3) consider metrics like pass@k (optimistic bound) and pass^k (pessimistic bound) with k>1 to better characterize the full performance envelope. While these practices increase evaluation cost, they are essential for distinguishing genuine scientific progress from statistical noise.

ReSpAct: Harmonizing Reasoning, Speaking, and Acting Towards Building Large Language Model-Based Conversational AI Agents

Large language model (LLM)-based agents have been increasingly used to interact with external environments (e.g., games, APIs, etc.) and solve tasks. However, current frameworks do not enable these agents to work with users and interact with them to align on the details of their tasks and reach user-defined goals; instead, in ambiguous situations, these agents may make decisions based on assumptions. This work introduces ReSpAct (Reason, Speak, and Act), a novel framework that synergistically combines the essential skills for building task-oriented "conversational" agents. ReSpAct addresses this need for agents, expanding on the ReAct approach. The ReSpAct framework enables agents to interpret user instructions, reason about complex tasks, execute appropriate actions, and engage in dynamic dialogue to seek guidance, clarify ambiguities, understand user preferences, resolve problems, and use the intermediate feedback and responses of users to update their plans. We evaluated ReSpAct in environments supporting user interaction, such as task-oriented dialogue (MultiWOZ) and interactive decision-making (AlfWorld, WebShop). ReSpAct is flexible enough to incorporate dynamic user feedback and addresses prevalent issues like error propagation and agents getting stuck in reasoning loops. This results in more interpretable, human-like task-solving trajectories than relying solely on reasoning traces. In two interactive decision-making benchmarks, AlfWorld and WebShop, ReSpAct outperform the strong reasoning-only method ReAct by an absolute success rate of 6% and 4%, respectively. In the task-oriented dialogue benchmark MultiWOZ, ReSpAct improved Inform and Success scores by 5.5% and 3%, respectively.