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Oct 19

When Agents Remember Too Much: Memory Poisoning Attacks on Large Language Model Agents

Personal AI agents powered by large language models can reason and act using available tools to access emails, manage calendars, and push code to remote repositories, all with minimal oversight. When augmented with long-term memory, an agent can recall specific details relevant to the current task, reducing the need for large context windows. Currently, long-term memory agents tend to fall into two distinct domains: conversational and action-planning agents. Personal assistant agents sit at the convergence of these two domains and handle sensitive information while interacting with untrusted information sources, creating previously unaccounted security vulnerabilities. In this work, we introduce the novel attack vector, GhostWriter, which exploits current memory subsystems in tool-using personal agents to poison their memory store. GhostWriter operates in two phases: injection, where an adversary sends a hidden attack payload to the target agent; and activation, in which the poisoned memory is retrieved. We show that GhostWriter achieves near-universal injection rates of approximately 98% and a high average activation rate of approximately 60% against state-of-the-art agents. This attack is possible due to the lack of security-focused memory governance. In response, we propose Agentic Memory Sentry (AM-Sentry), which leverages two mitigation techniques: a memory-saving policy and a memory-retrieval screen. Our experiments show that AM-Sentry dramatically reduces GhostWriter's success rate while preserving agent utility.

  • 3 authors
·
Jul 5

Principle-Driven Self-Alignment of Language Models from Scratch with Minimal Human Supervision

Recent AI-assistant agents, such as ChatGPT, predominantly rely on supervised fine-tuning (SFT) with human annotations and reinforcement learning from human feedback (RLHF) to align the output of large language models (LLMs) with human intentions, ensuring they are helpful, ethical, and reliable. However, this dependence can significantly constrain the true potential of AI-assistant agents due to the high cost of obtaining human supervision and the related issues on quality, reliability, diversity, self-consistency, and undesirable biases. To address these challenges, we propose a novel approach called SELF-ALIGN, which combines principle-driven reasoning and the generative power of LLMs for the self-alignment of AI agents with minimal human supervision. Our approach encompasses four stages: first, we use an LLM to generate synthetic prompts, and a topic-guided method to augment the prompt diversity; second, we use a small set of human-written principles for AI models to follow, and guide the LLM through in-context learning from demonstrations (of principles application) to produce helpful, ethical, and reliable responses to user's queries; third, we fine-tune the original LLM with the high-quality self-aligned responses so that the resulting model can generate desirable responses for each query directly without the principle set and the demonstrations anymore; and finally, we offer a refinement step to address the issues of overly-brief or indirect responses. Applying SELF-ALIGN to the LLaMA-65b base language model, we develop an AI assistant named Dromedary. With fewer than 300 lines of human annotations (including < 200 seed prompts, 16 generic principles, and 5 exemplars for in-context learning). Dromedary significantly surpasses the performance of several state-of-the-art AI systems, including Text-Davinci-003 and Alpaca, on benchmark datasets with various settings.

  • 8 authors
·
May 4, 2023 5

Orchard: An Open-Source Agentic Modeling Framework

Agentic modeling aims to transform LLMs into autonomous agents capable of solving complex tasks through planning, reasoning, tool use, and multi-turn interaction with environments. Despite major investment, open research remains constrained by infrastructure and training gaps. Many high-performing systems rely on proprietary codebases, models, or services, while most open-source frameworks focus on orchestration and evaluation rather than scalable agent training. We present Orchard, an open-source framework for scalable agentic modeling. At its core is Orchard Env, a lightweight environment service providing reusable primitives for sandbox lifecycle management across task domains, agent harnesses, and pipeline stages. On top of Orchard Env, we build three agentic modeling recipes. Orchard-SWE targets coding agents. We distill 107K trajectories from MiniMax-M2.5 and Qwen3.5-397B, introduce credit-assignment SFT to learn from productive segments of unresolved trajectories, and apply Balanced Adaptive Rollout for RL. Starting from Qwen3-30B-A3B-Thinking, Orchard-SWE achieves 64.3% on SWE-bench Verified after SFT and 67.5% after SFT+RL, setting a new state of the art among open-source models of comparable size. Orchard-GUI trains a 4B vision-language computer-use agent using only 0.4K distilled trajectories and 2.2K open-ended tasks. It achieves 74.1%, 67.0%, and 64.0% success rates on WebVoyager, Online-Mind2Web, and DeepShop, respectively, making it the strongest open-source model while remaining competitive with proprietary systems. Orchard-Claw targets personal assistant agents. Trained with only 0.2K synthetic tasks, it achieves 59.6% pass@3 on Claw-Eval and 73.9% when paired with a stronger ZeroClaw harness. Collectively, these results show that a lightweight, open, harness-agnostic environment layer enables reusable agentic data, training recipes, and evaluations across domains.

Magentic Marketplace: An Open-Source Environment for Studying Agentic Markets

As LLM agents advance, they are increasingly mediating economic decisions, ranging from product discovery to transactions, on behalf of users. Such applications promise benefits but also raise many questions about agent accountability and value for users. Addressing these questions requires understanding how agents behave in realistic market conditions. However, previous research has largely evaluated agents in constrained settings, such as single-task marketplaces (e.g., negotiation) or structured two-agent interactions. Real-world markets are fundamentally different: they require agents to handle diverse economic activities and coordinate within large, dynamic ecosystems where multiple agents with opaque behaviors may engage in open-ended dialogues. To bridge this gap, we investigate two-sided agentic marketplaces where Assistant agents represent consumers and Service agents represent competing businesses. To study these interactions safely, we develop Magentic-Marketplace-- a simulated environment where Assistants and Services can operate. This environment enables us to study key market dynamics: the utility agents achieve, behavioral biases, vulnerability to manipulation, and how search mechanisms shape market outcomes. Our experiments show that frontier models can approach optimal welfare-- but only under ideal search conditions. Performance degrades sharply with scale, and all models exhibit severe first-proposal bias, creating 10-30x advantages for response speed over quality. These findings reveal how behaviors emerge across market conditions, informing the design of fair and efficient agentic marketplaces.

MicrosoftResearch Microsoft Research
·
Oct 27, 2025 2

Vela: User Behavior as Supervision Sparks LLM Intelligence

Large language models are increasingly deployed in applications that act on users' long-term behavior histories, from personal assistants to recommendation and advertising systems. These applications demand the user dimension of LLM intelligence: inferring a person's preferences, intent, and likely future actions from weeks to years of behavior data. Yet current models are trained on static text or synthetic data, neither of which captures how user behavior evolves over time. Real-world behavior records, already available at scale on content platforms and in personal-assistant agents, offer a natural supervisory signal. We propose user behavior as supervision and introduce Vela, a framework that converts real user behavior data into trainable tasks and trajectories. From the anonymized behavior records of 100,000 users, Vela generates 100,000 tasks across 91 real-world task templates; difficulty-based filtering and trajectory acceptance criteria retain approximately 75,000 tasks with selected training trajectories. Fine-tuning Qwen3.6-35B-A3B on these trajectories improves performance over the base model by up to 11.5 points on user-related tasks and by an average of 4 points on general benchmarks. Training on more user behavior data further improves user-related performance, and reinforcement learning after fine-tuning outperforms reinforcement learning from the base model by up to 7.7 points. These gains suggest that real-world user behavior is a scalable source of supervision for both user-centered capabilities and the broader intelligence of LLMs.

OfficeTown: Generative Organizations for Evolving Agent Intelligence

AI agents increasingly use files and software tools to produce professional deliverables. Such work draws on materials, decisions, and feedback accumulated across assignments. We introduce OfficeTown, a generative simulation framework for professional organizations in which tasks and their context arise from continuing organizational work. From a natural-language description of an organization's purpose and activities, OfficeTown initializes an organization whose members coordinate work, delegate bounded assignments to assistant agents, and review their deliverables. Artifacts, decisions, and unresolved matters persist and shape subsequent work, while responsibilities and permissions determine what each member can see and do. We curate work requests, their context, and review feedback into executable resources for evaluation and learning. We construct OfficeTown Bench with 406 tasks and 4,836 evaluation criteria from 23 simulated organizations across eight professional domains, incorporating domain-expert feedback. Frontier-model evaluations reveal substantial remaining headroom. Supervised fine-tuning and on-policy distillation on OfficeTown data substantially improve Qwen3.5-9B on external professional-work benchmarks, including GDPval. Supplementary evaluations show that the principal--assistant harness achieves higher scores than the single- and multi-agent baselines tested. These results highlight the value of organizational simulation in generating work-grounded data and environments for the continued development of generalist agents.

microsoft Microsoft
·
Oct 15 1

CameraBench: Benchmarking Visual Reasoning in MLLMs via Photography

Large language models (LLMs) and multimodal large language models (MLLMs) have significantly advanced artificial intelligence. However, visual reasoning, reasoning involving both visual and textual inputs, remains underexplored. Recent advancements, including the reasoning models like OpenAI o1 and Gemini 2.0 Flash Thinking, which incorporate image inputs, have opened this capability. In this ongoing work, we focus specifically on photography-related tasks because a photo is a visual snapshot of the physical world where the underlying physics (i.e., illumination, blur extent, etc.) interplay with the camera parameters. Successfully reasoning from the visual information of a photo to identify these numerical camera settings requires the MLLMs to have a deeper understanding of the underlying physics for precise visual comprehension, representing a challenging and intelligent capability essential for practical applications like photography assistant agents. We aim to evaluate MLLMs on their ability to distinguish visual differences related to numerical camera settings, extending a methodology previously proposed for vision-language models (VLMs). Our preliminary results demonstrate the importance of visual reasoning in photography-related tasks. Moreover, these results show that no single MLLM consistently dominates across all evaluation tasks, demonstrating ongoing challenges and opportunities in developing MLLMs with better visual reasoning.

  • 2 authors
·
Apr 14, 2025

AgentStore: Scalable Integration of Heterogeneous Agents As Specialized Generalist Computer Assistant

Digital agents capable of automating complex computer tasks have attracted considerable attention due to their immense potential to enhance human-computer interaction. However, existing agent methods exhibit deficiencies in their generalization and specialization capabilities, especially in handling open-ended computer tasks in real-world environments. Inspired by the rich functionality of the App store, we present AgentStore, a scalable platform designed to dynamically integrate heterogeneous agents for automating computer tasks. AgentStore empowers users to integrate third-party agents, allowing the system to continuously enrich its capabilities and adapt to rapidly evolving operating systems. Additionally, we propose a novel core MetaAgent with the AgentToken strategy to efficiently manage diverse agents and utilize their specialized and generalist abilities for both domain-specific and system-wide tasks. Extensive experiments on three challenging benchmarks demonstrate that AgentStore surpasses the limitations of previous systems with narrow capabilities, particularly achieving a significant improvement from 11.21\% to 23.85\% on the OSWorld benchmark, more than doubling the previous results. Comprehensive quantitative and qualitative results further demonstrate AgentStore's ability to enhance agent systems in both generalization and specialization, underscoring its potential for developing the specialized generalist computer assistant. All our codes will be made publicly available in https://chengyou-jia.github.io/AgentStore-Home.

  • 8 authors
·
Oct 24, 2024 2

Internet of Agents: Weaving a Web of Heterogeneous Agents for Collaborative Intelligence

The rapid advancement of large language models (LLMs) has paved the way for the development of highly capable autonomous agents. However, existing multi-agent frameworks often struggle with integrating diverse capable third-party agents due to reliance on agents defined within their own ecosystems. They also face challenges in simulating distributed environments, as most frameworks are limited to single-device setups. Furthermore, these frameworks often rely on hard-coded communication pipelines, limiting their adaptability to dynamic task requirements. Inspired by the concept of the Internet, we propose the Internet of Agents (IoA), a novel framework that addresses these limitations by providing a flexible and scalable platform for LLM-based multi-agent collaboration. IoA introduces an agent integration protocol, an instant-messaging-like architecture design, and dynamic mechanisms for agent teaming and conversation flow control. Through extensive experiments on general assistant tasks, embodied AI tasks, and retrieval-augmented generation benchmarks, we demonstrate that IoA consistently outperforms state-of-the-art baselines, showcasing its ability to facilitate effective collaboration among heterogeneous agents. IoA represents a step towards linking diverse agents in an Internet-like environment, where agents can seamlessly collaborate to achieve greater intelligence and capabilities. Our codebase has been released at https://github.com/OpenBMB/IoA.

  • 10 authors
·
Jul 9, 2024 4

From Assistant to Double Agent: Formalizing and Benchmarking Attacks on OpenClaw for Personalized Local AI Agent

Although large language model (LLM)-based agents, exemplified by OpenClaw, are increasingly evolving from task-oriented systems into personalized AI assistants for solving complex real-world tasks, their practical deployment also introduces severe security risks. However, existing agent security research and evaluation frameworks primarily focus on synthetic or task-centric settings, and thus fail to accurately capture the attack surface and risk propagation mechanisms of personalized agents in real-world deployments. To address this gap, we propose Personalized Agent Security Bench (PASB), an end-to-end security evaluation framework tailored for real-world personalized agents. Building upon existing agent attack paradigms, PASB incorporates personalized usage scenarios, realistic toolchains, and long-horizon interactions, enabling black-box, end-to-end security evaluation on real systems. Using OpenClaw as a representative case study, we systematically evaluate its security across multiple personalized scenarios, tool capabilities, and attack types. Our results indicate that OpenClaw exhibits critical vulnerabilities at different execution stages, including user prompt processing, tool usage, and memory retrieval, highlighting substantial security risks in personalized agent deployments. The code for the proposed PASB framework is available at https://github.com/AstorYH/PASB.

  • 9 authors
·
Feb 10

Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Dataset

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with possibly overlapping functionality. Furthermore, some of these services have little to no training data available. Existing public datasets for task-oriented dialogue do not sufficiently capture these challenges since they cover few domains and assume a single static ontology per domain. In this work, we introduce the the Schema-Guided Dialogue (SGD) dataset, containing over 16k multi-domain conversations spanning 16 domains. Our dataset exceeds the existing task-oriented dialogue corpora in scale, while also highlighting the challenges associated with building large-scale virtual assistants. It provides a challenging testbed for a number of tasks including language understanding, slot filling, dialogue state tracking and response generation. Along the same lines, we present a schema-guided paradigm for task-oriented dialogue, in which predictions are made over a dynamic set of intents and slots, provided as input, using their natural language descriptions. This allows a single dialogue system to easily support a large number of services and facilitates simple integration of new services without requiring additional training data. Building upon the proposed paradigm, we release a model for dialogue state tracking capable of zero-shot generalization to new APIs, while remaining competitive in the regular setting.

  • 5 authors
·
Sep 12, 2019

Mobile-Agent-v2: Mobile Device Operation Assistant with Effective Navigation via Multi-Agent Collaboration

Mobile device operation tasks are increasingly becoming a popular multi-modal AI application scenario. Current Multi-modal Large Language Models (MLLMs), constrained by their training data, lack the capability to function effectively as operation assistants. Instead, MLLM-based agents, which enhance capabilities through tool invocation, are gradually being applied to this scenario. However, the two major navigation challenges in mobile device operation tasks, task progress navigation and focus content navigation, are significantly complicated under the single-agent architecture of existing work. This is due to the overly long token sequences and the interleaved text-image data format, which limit performance. To address these navigation challenges effectively, we propose Mobile-Agent-v2, a multi-agent architecture for mobile device operation assistance. The architecture comprises three agents: planning agent, decision agent, and reflection agent. The planning agent generates task progress, making the navigation of history operations more efficient. To retain focus content, we design a memory unit that updates with task progress. Additionally, to correct erroneous operations, the reflection agent observes the outcomes of each operation and handles any mistakes accordingly. Experimental results indicate that Mobile-Agent-v2 achieves over a 30% improvement in task completion compared to the single-agent architecture of Mobile-Agent. The code is open-sourced at https://github.com/X-PLUG/MobileAgent.

  • 9 authors
·
Jun 3, 2024 2

PEARL: Self-Evolving Assistant for Time Management with Reinforcement Learning

Overlapping calendar invitations force busy professionals to repeatedly decide which meetings to attend, reschedule, or decline. We refer to this preference-driven decision process as calendar conflict resolution. Automating this decision process is crucial yet challenging. Scheduling logistics can drain hours, and human delegation often fails at scale, which motivates us to ask: Can we trust large language models (LLMs) or language agents to manage time? To enable a systematic study of this question, we introduce CalConflictBench, a benchmark for long-horizon calendar conflict resolution. In CalConflictBench, conflicts are presented to agents round-by-round over a calendar year, requiring them to infer and adapt to user preferences progressively. Our experiments show that current LLM agents perform poorly with high error rates, e.g., Qwen-3-30B-Think has an average error rate of 35%. To address this gap, we propose PEARL, a reinforcement-learning framework that (i) augments the language agent with an external preference memory that stores and updates inferred strategies (e.g., attendee priorities, topic importance, time/location preferences), and (ii) optimizes the agent with round-wise rewards that directly supervise decision correctness, ranking quality, and memory usage across rounds. Experiments on CalConflictBench show that PEARL achieves an error reduction rate of 0.76 and a 55% improvement in average error rate compared to the strongest baseline.

  • 7 authors
·
Jan 27

PaperClaw: Harnessing Agents for Autonomous Research and Human-in-the-Loop Refinement

Large language models have become capable reasoners and tool users that write and run code and search the literature, which makes automating the research process itself a realistic goal. We present PAPERCLAW, a harnessed multi-agent system that carries a project autonomously, from a field of study to a finished paper. PAPERCLAW curates a domain from a field's live literature, datasets, and code; brainstorms it into an idea with a pre-registered main-result contract; and drives a stoppable hypothesis map through an iterative propose, test, reflect loop that grows only from measured verdicts and halts once the evidence supports the idea, at which point it writes a venue-compliant paper. A full-lifecycle memory keeps each stage in a single living record, so a long run can be paused, inspected, and resumed without losing context. At the centre is an in-cycle research assistant with research tools and skills: it can drive the whole pipeline on its own, while the same interface lets a person step in at any stage, turning a first autonomous draft into a stronger paper through human-in-the-loop refinement. Throughout, PAPERCLAW keeps its output grounded and checkable, citing only references validated against open scholarly indexes and reporting results that genuinely ran. An evaluation with an LLM judge finds that PAPERCLAW produces strong papers both fully autonomously and with human-in-the-loop refinement.

  • 4 authors
·
Jun 20

The Hard Part Comes After Search: Benchmarking Web Agents on Synthesizing, Organizing, and Displaying Knowledge

Existing computer-use agent benchmarks do not fully evaluate agents acting as assistants. A useful assistant retrieves information across complex, multi-step workflows, synthesizes it into artifacts (documents, presentations, spreadsheets), and navigates program interfaces to produce a coherent final product. Such workflows demand reasoning and synthesis, decomposition of complex tasks, as well as visual and spatial understanding. To study agents on workflows like these, we introduce KNOWS, a benchmark of open-ended, complex, browser-based tasks that jointly evaluate these capabilities, with each task culminating in a produced artifact. To write tasks, we develop a task design rubric and a protocol for ensuring that tasks meet the requirements. Each task is paired with an evaluator, a program that combines deterministic checks with LLM judgments to balance the richness, reliability, and automation tradeoff inherent to agent evaluation. We evaluate and analyze frontier computer-use agents and browser-based harnesses. They achieve moderate scores on partial-success metrics, but the best performer fully succeeds in fewer than 3% of our complex, long-horizon tasks. Failures on visual steps render the resulting artifacts unusable, even when agents complete more than 50% of other evaluation steps. Our results expose limitations of current agents acting as end-to-end assistants, and call for progress on tool use, visual understanding, and long-horizon reasoning.

  • 9 authors
·
Sep 23

Scientific Agents: Evaluating Profession-Specific System Prompts on Scientific Tasks

Detailed profession-specific system prompts raise token use and estimated cost per response without a consistent accuracy gain. We evaluate Scientific Agents, an open-source corpus of 503 profession-specific AGENTS.md profiles, with Gemini 3.8 Flash via OpenRouter in the Pi agent harness. We compare matched profiles with four controls: a minimal baseline ("You are a helpful assistant"), the profile's opening role sentence, a generic scientific rigor guide, and a profile from an unrelated domain. Across nine text-based science benchmarks (4,531 sampled questions, 100 matched profiles), 4,488 items completed all five conditions after API-error retries, scored with automated, rule-based grading. The average profile-baseline accuracy difference is -0.6 percentage points (95% bootstrap interval [-1.5, +0.2] across fixed tasks), and no benchmark shows a statistically clear improvement. Matched profiles produced 1.5-2.3 times as many output tokens and cost 2.2-4.5 times more per successful call. On 60 tool-using BioMysteryBench bioinformatics problems (three runs each for baseline and profile), mean solve rates were 46.7% with the profile and 56.7% at baseline, a difference of -10.0 percentage points (95% interval [-16.7, -3.3]) driven by more frequent token- and time-limit stops under the profile. Longer prompts had one unexpected operational advantage: on SuperGPQA, frequent provider API drops left the short baseline with a correct first-pass answer on only 54.0% of items, against 71.6% with the profile. Generic and mismatched prompts were about as reliable, so this gain comes from prompt length or formatting rather than domain expertise. For the tested model and tasks, loading full profession profiles by default does not improve accuracy and costs considerably more; whether selective retrieval of profile sections or open-ended scientific tasks would change this remains to be tested.

  • 1 authors
·
Sep 6

GISA: A Benchmark for General Information-Seeking Assistant

The advancement of large language models (LLMs) has significantly accelerated the development of search agents capable of autonomously gathering information through multi-turn web interactions. Various benchmarks have been proposed to evaluate such agents. However, existing benchmarks often construct queries backward from answers, producing unnatural tasks misaligned with real-world needs. Moreover, these benchmarks tend to focus on either locating specific information or aggregating information from multiple sources, while relying on static answer sets prone to data contamination. To bridge these gaps, we introduce GISA, a benchmark for General Information-Seeking Assistants comprising 373 human-crafted queries that reflect authentic information-seeking scenarios. GISA features four structured answer formats (item, set, list, and table), enabling deterministic evaluation. It integrates both deep reasoning and broad information aggregation within unified tasks, and includes a live subset with periodically updated answers to resist memorization. Notably, GISA provides complete human search trajectories for every query, offering gold-standard references for process-level supervision and imitation learning. Experiments on mainstream LLMs and commercial search products reveal that even the best-performing model achieves only 19.30\% exact match score, with performance notably degrading on tasks requiring complex planning and comprehensive information gathering. These findings highlight substantial room for future improvement.

Mobile-Agent-E: Self-Evolving Mobile Assistant for Complex Tasks

Smartphones have become indispensable in modern life, yet navigating complex tasks on mobile devices often remains frustrating. Recent advancements in large multimodal model (LMM)-based mobile agents have demonstrated the ability to perceive and act in mobile environments. However, current approaches face significant limitations: they fall short in addressing real-world human needs, struggle with reasoning-intensive and long-horizon tasks, and lack mechanisms to learn and improve from prior experiences. To overcome these challenges, we introduce Mobile-Agent-E, a hierarchical multi-agent framework capable of self-evolution through past experience. By hierarchical, we mean an explicit separation of high-level planning and low-level action execution. The framework comprises a Manager, responsible for devising overall plans by breaking down complex tasks into subgoals, and four subordinate agents--Perceptor, Operator, Action Reflector, and Notetaker--which handle fine-grained visual perception, immediate action execution, error verification, and information aggregation, respectively. Mobile-Agent-E also features a novel self-evolution module which maintains a persistent long-term memory comprising Tips and Shortcuts. Tips are general guidance and lessons learned from prior tasks on how to effectively interact with the environment. Shortcuts are reusable, executable sequences of atomic operations tailored for specific subroutines. The inclusion of Tips and Shortcuts facilitates continuous refinement in performance and efficiency. Alongside this framework, we introduce Mobile-Eval-E, a new benchmark featuring complex mobile tasks requiring long-horizon, multi-app interactions. Empirical results show that Mobile-Agent-E achieves a 22% absolute improvement over previous state-of-the-art approaches across three foundation model backbones. Project page: https://x-plug.github.io/MobileAgent.

  • 8 authors
·
Jan 20, 2025 2

AndroidControl-Curated: Revealing the True Potential of GUI Agents through Benchmark Purification

On-device virtual assistants like Siri and Google Assistant are increasingly pivotal, yet their capabilities are hamstrung by a reliance on rigid, developer-dependent APIs. GUI agents offer a powerful, API-independent alternative, but their adoption is hindered by the perception of poor performance, as even the best models (e.g. Qwen3-VL-235B) scores are capped at around 60% on benchmarks like AndroidControl, far from viability for real-world use. Our research reveals that issue lies not only with the models but with the benchmarks themselves. We identified notable shortcomings in AndroidControl, including ambiguities and factual errors, which systematically underrates agent capabilities. To address this critical oversight, we enhanced AndroidControl into AndroidControl-Curated, a refined version of the benchmark improved through a rigorous purification pipeline. On this enhanced benchmark, state-of-the-art models achieve success rates nearing 75% on complex tasks (15% improvement), reflecting that on-device GUI agents are actually closer to practical deployment than previously thought. We introduce our new SOTA model, Magma-R1- 3B, post-trained on just 2.4k curated samples using 60 hours of an H20 GPU (approximately $60). Despite being 200 times smaller in parameters, this model delivers performance comparable to Qwen3- VL-235B. We release both AndroidControl-Curated benchmark and Magma-R1 model to the research community, encouraging adoption of this enhanced benchmark to better reflect model capabilities and accelerate the development of robust, on-device virtual assistants.

  • 3 authors
·
Oct 21, 2025

PIRA-Bench: A Transition from Reactive GUI Agents to GUI-based Proactive Intent Recommendation Agents

Current Graphical User Interface (GUI) agents operate primarily under a reactive paradigm: a user must provide an explicit instruction for the agent to execute a task. However, an intelligent AI assistant should be proactive, which is capable of anticipating user intentions directly from continuous visual inputs, such as mobile or desktop screenshots, and offering timely recommendations without explicit user prompting. Transitioning to this proactive paradigm presents significant challenges. Real-world screen activity is rarely linear; it consists of long-horizon trajectories fraught with noisy browsing, meaningless actions, and multithreaded task-switching. To address this gap, we introduce PIRA-Bench (Proactive Intent Recommendation Agent Benchmark), a novel benchmark for evaluating multimodal large language models (MLLMs) on continuous, weakly-supervised visual inputs. Unlike reactive datasets, PIRA-Bench features complex trajectories with multiple interleaved intents and noisy segments with various user profile contexts, challenging agents to detect actionable events while fitting to user preferences. Furthermore, we propose the PIRF baseline, a memory-aware, state-tracking framework that empowers general MLLMs to manage multiple task threads and handle misleading visual inputs. PIRA-Bench serves as an initial step toward robust and proactive GUI-based personal assistants.

  • 5 authors
·
Mar 9 2

Mem2ActBench: A Benchmark for Evaluating Long-Term Memory Utilization in Task-Oriented Autonomous Agents

Large Language Model (LLM)-based agents are increasingly deployed for complex, tool-based tasks where long-term memory is critical to driving actions. Existing benchmarks, however, primarily test a angent's ability to passively retrieve isolated facts in response to explicit questions. They fail to evaluate the more crucial capability of actively applying memory to execute tasks. To address this gap, we introduce Mem2ActBench, a benchmark for evaluating whether agents can proactively leverage long-term memory to execute tool-based actions by selecting appropriate tools and grounding their parameters. The benchmark simulates persistent assistant usage, where users mention the same topic across long, interrupted interactions and expect previously established preferences and task states to be implicitly applied. We build the dataset with an automated pipeline that merges heterogeneous sources (ToolACE, BFCL, Oasst1), resolves conflicts via consistency modeling, and synthesizes 2,029 sessions with 12 user--assistant--tool turns on average. From these memory chains, a reverse-generation method produces 400 tool-use tasks, with human evaluation confirming 91.3\% are strongly memory-dependent. Experiments on seven memory frameworks show that current systems remain inadequate at actively utilizing memory for parameter grounding, highlighting the need for more effective approaches to evaluate and improve memory application in task execution.

  • 4 authors
·
Jan 12

AcademiClaw: When Students Set Challenges for AI Agents

Benchmarks within the OpenClaw ecosystem have thus far evaluated exclusively assistant-level tasks, leaving the academic-level capabilities of OpenClaw largely unexamined. We introduce AcademiClaw, a bilingual benchmark of 80 complex, long-horizon tasks sourced directly from university students' real academic workflows -- homework, research projects, competitions, and personal projects -- that they found current AI agents unable to solve effectively. Curated from 230 student-submitted candidates through rigorous expert review, the final task set spans 25+ professional domains, ranging from olympiad-level mathematics and linguistics problems to GPU-intensive reinforcement learning and full-stack system debugging, with 16 tasks requiring CUDA GPU execution. Each task executes in an isolated Docker sandbox and is scored on task completion by multi-dimensional rubrics combining six complementary techniques, with an independent five-category safety audit providing additional behavioral analysis. Experiments on six frontier models show that even the best achieves only a 55\% pass rate. Further analysis uncovers sharp capability boundaries across task domains, divergent behavioral strategies among models, and a disconnect between token consumption and output quality, providing fine-grained diagnostic signals beyond what aggregate metrics reveal. We hope that AcademiClaw and its open-sourced data and code can serve as a useful resource for the OpenClaw community, driving progress toward agents that are more capable and versatile across the full breadth of real-world academic demands. All data and code are available at https://github.com/GAIR-NLP/AcademiClaw.

  • 78 authors
·
May 3 2

Predicting Decisions of AI Agents from Limited Interaction through Text-Tabular Modeling

AI agents negotiate and transact in natural language with unfamiliar counterparts: a buyer bot facing an unknown seller, or a procurement assistant negotiating with a supplier. In such interactions, the counterpart's LLM, prompts, control logic, and rule-based fallbacks are hidden, while each decision can have monetary consequences. We ask whether an agent can predict an unfamiliar counterpart's next decision from a few interactions. To avoid real-world logging confounds, we study this problem in controlled bargaining and negotiation games, formulating it as target-adaptive text-tabular prediction: each decision point is a table row combining structured game state, offer history, and dialogue, while K previous games of the same target agent, i.e., the counterpart being modeled, are provided in the prompt as labeled adaptation examples. Our model is built on a tabular foundation model that represents rows using game-state features and LLM-based text representations, and adds LLM-as-Observer as an additional representation: a small frozen LLM reads the decision-time state and dialogue; its answer is discarded, and its hidden state becomes a decision-oriented feature, making the LLM an encoder rather than a direct few-shot predictor. Training on 13 frontier-LLM agents and testing on 91 held-out scaffolded agents, the full model outperforms direct LLM-as-Predictor prompting and game+text features baselines. Within this tabular model, Observer features contribute beyond the other feature schemes: at K=16, they improve response-prediction AUC by about 4 points across both tasks and reduce bargaining offer-prediction error by 14%. These results show that formulating counterpart prediction as a target-adaptive text-tabular task enables effective adaptation, and that hidden LLM representations expose decision-relevant signals that direct prompting does not surface.

DuplexSpeechBench-IFEval: Evaluating Implicit Instruction Following in Full-Duplex Voice Agents

Full-duplex voice agents must continuously decide when to listen, backchannel, interrupt, handle speech overlaps, take the floor, and yield. Existing benchmarks largely test these behaviors through explicit turn-management instructions, while deployed agents are often configured through roles or personas from which the appropriate conversational behavior must be inferred. We introduce DuplexSpeechBench-IFEval (DSB-IFEval) for evaluating implicit instruction-following in real-time spoken interaction. (DSB-IFEval) comprises 1,038 test cases spanning eight diverse assistant roles and evaluates five conditioning protocols for instruction-following: default behavior, explicit behavioral instructions, persona-implied behavior, combined persona--rule conditioning, and instruction conflict. We measure real-time floor management using a deterministic Instruction Adherence Score (IAS) and persona-consistent content using LLM-judged Persona Adherence Score (PAS). Across six real-time speech systems, we find architecture-dependent trade-offs. Full duplex models like F-Actor and PersonaPlex are more sensitive to whether conversational behavior is stated explicitly or must be inferred from a persona, with adherence dropping by 9.7% and 4.5%, respectively, under persona-only conditioning. In contrast, GPT-Realtime, MiniCPM-o, and Fun-Audio-Chat strongly adhere to persona-consistent content, but their floor behavior does not adapt across explicit and persona-only instructions and remains constrained on several proactive actions. We further find that even if systems reliably follow conflicting directives to their prescribed persona, they still struggle to override them under safety conflict. These results show that inferring the behavior implied by a role, executing it at the appropriate conversational moment, and resolving competing instructions remain distinct challenges for full-duplex voice agents.

  • 2 authors
·
Sep 2

Selective Forgetting: A Graph-Based Memory Framework for Long-Term LLM Agents

Knowledge graphs have been proposed as a structured alternative to flat retrieval-augmented generation for long-term agent memory, on the assumption that representing conversations as entities and relations improves recall. We evaluate that assumption directly. Our framework extracts each conversational turn into typed nodes and attributed edges, answers questions from a two-hop subgraph, and periodically prunes nodes that score low on a weighted combination of recency, access frequency, degree centrality, and age. On LongMemEval, the graph does not outperform a flat vector baseline at a matched candidate-generation budget of five retrieval roots: token F1 is 0.417 against 0.468, and a paired bootstrap over 500 questions gives Δ= -0.050 (95\% CI [-0.085, -0.016]). The gap is widest on questions that require recalling a specific prior assistant turn, where judged correctness falls from 0.911 to 0.607, suggesting that decomposing a turn into entities discards the surface form these questions depend on. The forgetting module is more successful. Applied once to a persistent 27{,}021-node graph, it removes 9.8\% of nodes and 9.5\% of stored bytes; token F1 is unchanged (+0.001, 95\% CI [-0.015, +0.016]) and judged correctness falls by 1.6 points, with the 95\% interval bounding any loss at 3.8 points ([-0.038, +0.006]). Because our extractor is a single small model evaluated on one benchmark, these results characterise this extraction-based pipeline rather than graph-structured memory in general. Code: https://github.com/skhanzad/Selective-Amnesia

  • 3 authors
·
Aug 28

Feedback-Based Self-Learning in Large-Scale Conversational AI Agents

Today, most large-scale conversational AI agents (e.g. Alexa, Siri, or Google Assistant) are built using manually annotated data to train the different components of the system. Typically, the accuracy of the ML models in these components are improved by manually transcribing and annotating data. As the scope of these systems increase to cover more scenarios and domains, manual annotation to improve the accuracy of these components becomes prohibitively costly and time consuming. In this paper, we propose a system that leverages user-system interaction feedback signals to automate learning without any manual annotation. Users here tend to modify a previous query in hopes of fixing an error in the previous turn to get the right results. These reformulations, which are often preceded by defective experiences caused by errors in ASR, NLU, ER or the application. In some cases, users may not properly formulate their requests (e.g. providing partial title of a song), but gleaning across a wider pool of users and sessions reveals the underlying recurrent patterns. Our proposed self-learning system automatically detects the errors, generate reformulations and deploys fixes to the runtime system to correct different types of errors occurring in different components of the system. In particular, we propose leveraging an absorbing Markov Chain model as a collaborative filtering mechanism in a novel attempt to mine these patterns. We show that our approach is highly scalable, and able to learn reformulations that reduce Alexa-user errors by pooling anonymized data across millions of customers. The proposed self-learning system achieves a win/loss ratio of 11.8 and effectively reduces the defect rate by more than 30% on utterance level reformulations in our production A/B tests. To the best of our knowledge, this is the first self-learning large-scale conversational AI system in production.

  • 4 authors
·
Nov 6, 2019

MatrAIx: Simulating the World with 8.3 Billion Persona Agents

Human evaluation of AI systems and digital products is costly, slow, and difficult to scale. Offline evaluations are more scalable but often abstract away human diversity and interactive behavior. We therefore introduce MatrAIx, a population-scale simulated-user evaluation infrastructure for testing AI systems and digital products with heterogeneous users. MatrAIx has three core components: First, Persona 8B contains 8.3 billion persona records represented by 1,290 categorical dimensions. Records are either sampled from a dependency graph that preserves correlated attributes or derived from human-authored profiles. We release a quality-filtered coreset of approximately 1 million personas, comprising 599,847 human-grounded and 400,000 synthetic records. Second, the MatrAIx Playground provides four environments in which diverse users evaluate and interact with digital products: Survey, AI Chatbot, Web, and App. Third, MatrAIx provides 1,010 application tasks spanning more than 25 domains, including Commerce, Software, Finance, and Healthcare. We conducted 18,189 evaluation trials across eight representative tasks. Persona agents were powered by three LLMs: Claude Opus 4.8, GPT 5.5, and Claude Haiku 4.5. The resulting feedback captures how decisions and preferences vary across persona backgrounds, including hesitation after a price increase, willingness to continue after an AI assistant fails, and latency tolerance. We conducted two main validation studies: First, a 400-trial controlled study evaluated persona adherence across ten behavioral attributes and all four environments. The declared behavior was expressed or correctly suppressed in 366 trials (91.5%). Second, human and LLM judges evaluated the extraction quality of human-grounded personas. Overall, MatrAIx provides an end-to-end infrastructure for evaluating AI systems and digital products with diverse simulated human users.

MatrAIx2026 MatrAIx
·
Aug 3 4

T1-Bench: Benchmarking Multi-Scenario Agents in Real-World Domains

Recent advances in reasoning and tool-calling capabilities of large language models (LLMs) have enabled increasingly capable agentic systems. However, existing benchmarks remain limited in task complexity, realism, and domain diversity, and often fail to capture interactions that span multiple domains, limiting their ability to evaluate agents in realistic multi-step settings that require sustained reasoning and coordination. To address these limitations, we introduce T1-Bench, a high-fidelity, comprehensive benchmark for evaluating agentic systems in realistic customer-facing, multi-domain environments, featuring interleaved scenarios that require structured reasoning across multi-turn user-assistant interactions and substantially increasing both compositional complexity and evaluative rigor across 25 domains of varying difficulty. We evaluate T1-Bench using 12 proprietary and open-weight models, providing a reproducible and standardized framework for assessing agent behavior, tool utilization, and conversational quality in complex, multi-step environments. We further complement automatic evaluation with human judgments to strengthen the assessment of qualitative performance. Overall, T1-Bench substantially advances prior benchmarks by increasing task complexity, interaction depth, and domain coverage in simulated multi-domain environments. To facilitate future research on agentic systems, we will publicly release data and evaluation code as open source.

  • 15 authors
·
Jun 8

FineState-Bench: A Comprehensive Benchmark for Fine-Grained State Control in GUI Agents

With the rapid advancement of generative artificial intelligence technology, Graphical User Interface (GUI) agents have demonstrated tremendous potential for autonomously managing daily tasks through natural language instructions. However, current evaluation frameworks for GUI agents suffer from fundamental flaws: existing benchmarks overly focus on coarse-grained task completion while neglecting fine-grained control capabilities crucial for real-world applications. To address this, we introduce FineState-Bench, the first evaluation and diagnostic standard for fine-grained GUI proxy operations, designed to quantify fine-grained control. This multi-platform (desktop, Web, mobile) framework includes 2257 task benchmarks in four components and uses a four-phase indicator for comprehensive perception-to-control assessment. To analyze perception and positioning for refined operations, we developed the plug-and-play Visual Diagnostic Assistant (VDA), enabling the first quantitative decoupling analysis of these capabilities. Experimental results on our benchmark show that the most advanced models achieve only 32.8% fine-grained interaction accuracy. Using our VDA in controlled experiments, quantifying the impact of visual capabilities, we showed that ideal visual localization boosts Gemini-2.5-Flash's success rate by 14.9\%. Our diagnostic framework confirms for the first time that the primary bottleneck for current GUI proxies is basic visual positioning capability.All resources are fully open-source. github: https://github.com/AnonymousThewarehouse/FineState-Bench huggingface: https://huggingface.co/datasets/Willtime2006/Static-FineBench

  • 9 authors
·
Aug 11, 2025

MIMESIS: Learning User Simulators as Training Environments for Interactive Agents

Training and evaluating interactive language agents typically requires rich user interactions, yet collecting human feedback is expensive and difficult to scale. Simulated users offer a scalable alternative, but they must both resemble real user behavior and provide useful learning experiences for agents. In contrast, most agent-training frameworks rely on off-the-shelf assistant LLMs, whose helpfulness can make them overly cooperative, explicit, and behaviorally homogeneous compared with real users. We introduce MIMESIS, a purpose-built user simulator trained on human conversations with explicit reasoning supervision and 13 realistic behavioral patterns derived from real user interactions. Empirically, our 9B model achieves a SOUL-Index of 65.7, surpassing the strongest frontier model. Compared with Claude-Opus-5, the strongest baseline on RealUserSim and SimulatorArena, MIMESIS improves behavioral fidelity by 13.4 points and reduces Turing distance by 3.6 points, respectively. We then freeze the simulator and train an agent by interacting with the frozen simulator using multi-turn reinforcement learning. Across eight environments, training with MIMESIS yields better agent performance than training with GPT-5.5 under all nine unseen user simulators, demonstrating stronger generalization to new user simulators. Moreover, we propose Coached On-Policy Self-Distillation (CSD), which leverages simulator-generated private reasoning traces and subsequent utterances as feedback on how well the agent addresses user needs. A coach converts this information into concise coaching notes that describe how the agent can better anticipate user needs and adapt its behavior over the course of an interaction. CSD turns this feedback into dense, token-level supervision beyond sparse task rewards, yielding further gains across all nine evaluation user models.

facebook AI at Meta
·
Oct 6 2

Large Language Models Illuminate a Progressive Pathway to Artificial Healthcare Assistant: A Review

With the rapid development of artificial intelligence, large language models (LLMs) have shown promising capabilities in mimicking human-level language comprehension and reasoning. This has sparked significant interest in applying LLMs to enhance various aspects of healthcare, ranging from medical education to clinical decision support. However, medicine involves multifaceted data modalities and nuanced reasoning skills, presenting challenges for integrating LLMs. This paper provides a comprehensive review on the applications and implications of LLMs in medicine. It begins by examining the fundamental applications of general-purpose and specialized LLMs, demonstrating their utilities in knowledge retrieval, research support, clinical workflow automation, and diagnostic assistance. Recognizing the inherent multimodality of medicine, the review then focuses on multimodal LLMs, investigating their ability to process diverse data types like medical imaging and EHRs to augment diagnostic accuracy. To address LLMs' limitations regarding personalization and complex clinical reasoning, the paper explores the emerging development of LLM-powered autonomous agents for healthcare. Furthermore, it summarizes the evaluation methodologies for assessing LLMs' reliability and safety in medical contexts. Overall, this review offers an extensive analysis on the transformative potential of LLMs in modern medicine. It also highlights the pivotal need for continuous optimizations and ethical oversight before these models can be effectively integrated into clinical practice. Visit https://github.com/mingze-yuan/Awesome-LLM-Healthcare for an accompanying GitHub repository containing latest papers.

  • 11 authors
·
Nov 3, 2023

CAR-bench: Evaluating the Consistency and Limit-Awareness of LLM Agents under Real-World Uncertainty

Existing benchmarks for Large Language Model (LLM) agents focus on task completion under idealistic settings but overlook reliability in real-world, user-facing applications. In domains, such as in-car voice assistants, users often issue incomplete or ambiguous requests, creating intrinsic uncertainty that agents must manage through dialogue, tool use, and policy adherence. We introduce CAR-bench, a benchmark for evaluating consistency, uncertainty handling, and capability awareness in multi-turn, tool-using LLM agents in an in-car assistant domain. The environment features an LLM-simulated user, domain policies, and 58 interconnected tools spanning navigation, productivity, charging, and vehicle control. Beyond standard task completion, CAR-bench introduces Hallucination tasks that test agents' limit-awareness under missing tools or information, and Disambiguation tasks that require resolving uncertainty through clarification or internal information gathering. Baseline results reveal large gaps between occasional and consistent success on all task types. Even frontier reasoning LLMs achieve less than 50% consistent pass rate on Disambiguation tasks due to premature actions, and frequently violate policies or fabricate information to satisfy user requests in Hallucination tasks, underscoring the need for more reliable and self-aware LLM agents in real-world settings.

KISS Sorcar: A Stupidly-Simple General-Purpose and Software Engineering AI Assistant

Large language models can generate code and call tools with remarkable fluency, yet deploying them as practical software engineering assistants still expose stubborn gaps: finite context windows, single mistakes that derail entire sessions, agents that get stuck in dead ends, AI slop, and generated changes that are difficult to review or revert. We present KISS Sorcar, a general-purpose assistant and integrated development environment (IDE) built on top of the KISS Agent Framework, a stupidly-simple AI agent framework of roughly 1,850 lines of code. The framework addresses these gaps using a robust system prompt and through a five-layer agent hierarchy in which each layer adds exactly one concern: budget-tracked ReAct execution, automatic continuation across sub-sessions via summarization, coding, and browser tools with parallel sub-agents, persistent multi-turn chat with history recall, and git worktree isolation so every task runs on its own branch. To assess the power of the KISS agent framework, we implemented KISS Sorcar as a free, open-source Visual Studio Code extension that runs locally and effectively for long-horizon tasks, and supports browser automation, multimodal input, and Docker containers. In this research, we deliberately prioritize output quality over latency: giving a frontier model adequate time to validate its own output -- running linters, type checkers, and tests -- dramatically reduces the low-quality code that plagues faster but less thorough agents. The entire system was built using itself in 4.5 months, providing a continuous stress test in which any agent-introduced bug immediately impairs its own ability to work. On Terminal Bench 2.0, KISS Sorcar achieves a 62.2% overall pass rate with Claude Opus 4.6, comparing favorably to Claude Code (58%) and Cursor Composer 2 (61.7).

  • 1 authors
·
Apr 25

Execution-First Synthetic Tool-Use Trace Generation for LLM Agents

Agentic software-engineering and industrial systems increasingly operate through executable workflows rather than code genera- tion alone: they search artifacts, invoke tools, inspect structured observations, and query databases. Training these agents requires supervision data that captures valid tool interactions and executable workflows. However, traditional query-first data synthesis can fail because plausible user requests may not correspond to valid tool sequences, compatible parameters, or available data. To address this limitation, we propose SyntheticAgentTraceQA, an execution- first framework for generating scalable supervision data for tool- augmented agents. Our framework first constructs high-level work- flow structures, maps them to available tools through dependency- aware assignment, executes and validates the resulting traces in con- trolled environments, and only then synthesizes natural-language user tasks, teacher-generated reasoning annotations, and reference answers. We evaluate the framework across four tool ecosystems and use the resulting data to fine-tune and evaluate Qwen model variants. The results show that execution-grounded supervision improves tool execution behavior, reference-trace agreement, and answer-generation performance on the evaluated tasks. Further analysis reveals a supervision trade-off: masked supervision, which excludes reasoning annotations from the training objective, im- proves final-answer metrics, whereas full supervision, computing loss over the complete assistant output including reasoning tokens, underperforms on answer quality and does not consistently im- prove reference-trace agreement, particularly at the 9B scale. These findings highlight the importance of designing synthetic supervi- sion according to the desired capabilities of tool-augmented agents.

  • 6 authors
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Jul 30

OS-Helix: Unifying GUI Interaction and Code Execution in Native Computer-Using Agents

Real desktop automation is neither purely visual nor purely programmatic. Agents must understand user-facing interfaces while efficiently manipulating files, scripts, and system state. However, native GUI/code coordination cannot be obtained by prompt-level tool composition. In our preliminary experiments, naively adding a code tool degrades a GUI agent, revealing that GUI/code routing must be internalized through training on high-quality hybrid data. We present OS-Helix, an end-to-end trained multimodal computer-using agent that unifies GUI actions and code execution in one action space. To construct the required supervision, we introduce application-artifact composition, pairing desktop applications with authentic file artifacts to instantiate executable Ubuntu states, and a decoupled instruction/evaluator generation pipeline that produces environment-grounded tasks whose final states can be verified regardless of the solution modality. We cold-start the policy with SFT on filtered hybrid data and further improve it through online RL in live desktop environments. For RL, we propose Step-balanced GSPO, which aggregates importance weight by action step rather than raw assistant tokens to prevent long code actions from dominating heterogeneous-action optimization. On OSWorld-Verified, OS-Helix-27B and OS-Helix-35B-A3B achieve relative improvements of 35.0% and 33.7% over their matched Qwen3.5 hybrid baselines, while OS-Helix-27B-RL further improves by 42.9% to reach 66.44% success. Ablations provide evidence consistent with contributions from learned GUI/code coordination, scalable verifiable supervision, and action step balanced optimization, while demonstrating cross-platform transfer on WindowsAgentArena. Our project homepage is at https://os-copilot.github.io/OS-Helix/.

GroupGPT: A Token-efficient and Privacy-preserving Agentic Framework for Multi-User Chat Assistant

Recent advances in large language models (LLMs) have enabled increasingly capable chatbots. However, most existing systems focus on single-user settings and do not generalize well to multi-user group chats, where agents require more proactive and accurate intervention under complex, evolving contexts. Existing approaches typically rely on LLMs for both reasoning and generation, leading to high token consumption, limited scalability, and potential privacy risks. To address these challenges, we propose GroupGPT, a token-efficient and privacy-preserving agentic framework for multi-user chat assistant. GroupGPT adopts a small-large model collaborative architecture to decouple intervention timing from response generation, enabling efficient and accurate decision-making. The framework also supports multimodal inputs, including memes, images, videos, and voice messages. We further introduce MUIR, a benchmark dataset for multi-user chat assistant intervention reasoning. MUIR contains 2,500 annotated group chat segments with intervention labels and rationales, supporting evaluation of timing accuracy and response quality. We evaluate a range of models on MUIR, from large language models to smaller counterparts. Extensive experiments demonstrate that GroupGPT produces accurate and well-timed responses, achieving an average score of 4.72/5.0 in LLM-based evaluation, and is well received by users across diverse group chat scenarios. Moreover, GroupGPT reduces token usage by up to 3 times compared to baseline methods, while providing privacy sanitization of user messages before cloud transmission. Code is available at: https://github.com/Eliot-Shen/GroupGPT .

  • 5 authors
·
Mar 1 2

Why Git Is the Memory Solution for the Agentic Development Lifecycle

Coding agents now produce a growing share of a team's code, while the reasoning behind each change -- the alternatives weighed, the constraints discovered, the approaches rejected -- is trapped in assistant transcripts that vanish with the session. Memory for this setting, the agentic development lifecycle (ADLC), is usually posed as one retrieval problem and built as machinery: tiered stores, memory graphs, compiled wikis, model-judged admission. We argue memory should instead be git-bound -- built into the repository's version control, inheriting the guarantees the machinery struggles to construct: ground truth from commits, freshness from rebuild, verification from the merge, containment from review. On this ledger we solve two problems separately, then combine them. Seed supply is closed as an eight-corpus retrieval study under a pre-registered ship discipline: five imported ranking mechanisms rejected, two kept, and a best configuration of ~0.31 pooled MRR -- ~60x the raw-transcript grep floor, ~15x an honest parsed-turn floor. Answer assembly is where ranking stops helping: single-shot retrieval scores only 0.07-0.20 answer-sufficiency on real developer questions, and ungated episode injection measurably degrades good answers. A router dispatches breadth to a git-anchored structural map, pointed lookups to confidence-gated episodes, and rationale to decision synthesis, which reconstructs why-arcs no single session contains (0.83 sufficiency on a young ~50k-LOC production system). Routed, the system answers at 382-980 tokens per question -- three orders of magnitude below the recorded history. Because ground truth is mined from commit-session links rather than annotated, every result is replicable on any user's own history at zero labeling cost. The remaining constraint is capture. Code, benchmark, and paper source: github.com/rekal-dev/rekal-cli.

  • 1 authors
·
Jul 14

AgentCoder: Multi-Agent-based Code Generation with Iterative Testing and Optimisation

The advancement of natural language processing (NLP) has been significantly boosted by the development of transformer-based large language models (LLMs). These models have revolutionized NLP tasks, particularly in code generation, aiding developers in creating software with enhanced efficiency. Despite their advancements, challenges in balancing code snippet generation with effective test case generation and execution persist. To address these issues, this paper introduces Multi-Agent Assistant Code Generation (AgentCoder), a novel solution comprising a multi-agent framework with specialized agents: the programmer agent, the test designer agent, and the test executor agent. During the coding procedure, the programmer agent will focus on the code generation and refinement based on the test executor agent's feedback. The test designer agent will generate test cases for the generated code, and the test executor agent will run the code with the test cases and write the feedback to the programmer. This collaborative system ensures robust code generation, surpassing the limitations of single-agent models and traditional methodologies. Our extensive experiments on 9 code generation models and 12 enhancement approaches showcase AgentCoder's superior performance over existing code generation models and prompt engineering techniques across various benchmarks. For example, AgentCoder achieves 77.4% and 89.1% pass@1 in HumanEval-ET and MBPP-ET with GPT-3.5, while SOTA baselines obtain only 69.5% and 63.0%.

  • 5 authors
·
Dec 20, 2023 1

Deep Researcher with Sequential Plan Reflection and Candidates Crossover (Deep Researcher Reflect Evolve)

This paper introduces a novel Deep Researcher architecture designed to generate detailed research reports on complex PhD level topics by addressing the inherent limitations of the Parallel Scaling paradigm. Our system utilizes two key innovations: Sequential Research Plan Refinement via Reflection and a Candidates Crossover algorithm. The sequential refinement process is demonstrated as an efficient method that allows the agent to maintain a centralized Global Research Context, enabling it to look back at current progress, reason about the research plan, and intelligently make changes at runtime. This dynamic adaptation contrasts with parallel approaches, which often suffer from siloed knowledge. The Candidates Crossover algorithm further enhances search efficiency by deploying multiple LLM candidates with varied parameters to explore a larger search space, with their findings synthesized to curate a comprehensive final research response. The process concludes with One Shot Report Generation, ensuring the final document is informed by a unified narrative and high fact density. Powered by the Gemini 2.5 Pro model, our Deep Researcher was evaluated on the DeepResearch Bench, a globally recognized benchmark of 100 doctoral level research tasks. Our architecture achieved an overall score of 46.21, demonstrating superior performance by surpassing leading deep research agents such as Claude Researcher, Nvidia AIQ Research Assistant, Perplexity Research, Kimi Researcher and Grok Deeper Search present on the DeepResearch Bench actively running leaderboard. This performance marginally exceeds our previous work, Static DRA, and reinforces the finding that sequential scaling consistently outperforms the parallel self consistency paradigm.

  • 1 authors
·
Jan 28

Agentic Risk-Aware Set-Based Engineering Design

This paper introduces a multi-agent framework guided by Large Language Models (LLMs) to assist in the early stages of engineering design, a phase often characterized by vast parameter spaces and inherent uncertainty. Operating under a human-in-the-loop paradigm and demonstrated on the canonical problem of aerodynamic airfoil design, the framework employs a team of specialized agents: a Coding Assistant, a Design Agent, a Systems Engineering Agent, and an Analyst Agent - all coordinated by a human Manager. Integrated within a set-based design philosophy, the process begins with a collaborative phase where the Manager and Coding Assistant develop a suite of validated tools, after which the agents execute a structured workflow to systematically explore and prune a large set of initial design candidates. A key contribution of this work is the explicit integration of formal risk management, employing the Conditional Value-at-Risk (CVaR) as a quantitative metric to filter designs that exhibit a high probability of failing to meet performance requirements, specifically the target coefficient of lift. The framework automates labor-intensive initial exploration through a global sensitivity analysis conducted by the Analyst agent, which generates actionable heuristics to guide the other agents. The process culminates by presenting the human Manager with a curated final set of promising design candidates, augmented with high-fidelity Computational Fluid Dynamics (CFD) simulations. This approach effectively leverages AI to handle high-volume analytical tasks, thereby enhancing the decision-making capability of the human expert in selecting the final, risk-assessed design.

  • 2 authors
·
Apr 16

Worse Together: How Performance Breaks Down in Multi-User Multi-Agent Teams

People are increasingly delegating tasks to AI agents, and those agents are increasingly encountering other people's agents over shared resources such as a codebase, a calendar, or a budget. When each agent acts for a different user with different goals, coordination often fails, and the group ends up worse off than if a single agent had acted for everyone. We study this multi-user, multi-agent setting across five frontier models and 77 scenarios in four environments: an API key environment in which agents share a compute budget, a clinic in which they share a calendar, a personal assistant environment in which they share a group order or booking, and a merge queue in which they share a release cutoff. In each scenario, we compare a single agent that serves every user (a coordinator) to a team in which each agent serves one user, with and without a communication channel between the agents. Teams deliver worse group outcomes than the coordinator in every environment: without a channel, they completely collapse in two environments, and even with one, coordination overhead creates substantial gaps. For example, in the personal assistant environment, the coordinator fulfills a targeted user request about twice as often as teams. We identify distinct behaviors associated with this poor group-level performance, including stalling as teams grow, overriding each other's actions, and fabricating claims. We find effective but environment-specific mitigations, such as a team lead, explicit procedural instructions, and a platform check that makes an agent read its peers' messages before committing. We will release the API key, clinic, and personal assistant environments as MAMUBench, comprising 74 scenarios for evaluating multi-user, multi-agent coordination.

  • 3 authors
·
Sep 29

TinyAgent: Function Calling at the Edge

Recent large language models (LLMs) have enabled the development of advanced agentic systems that can integrate various tools and APIs to fulfill user queries through function calling. However, the deployment of these LLMs on the edge has not been explored since they typically require cloud-based infrastructure due to their substantial model size and computational demands. To this end, we present TinyAgent, an end-to-end framework for training and deploying task-specific small language model agents capable of function calling for driving agentic systems at the edge. We first show how to enable accurate function calling for open-source models via the LLMCompiler framework. We then systematically curate a high-quality dataset for function calling, which we use to fine-tune two small language models, TinyAgent-1.1B and 7B. For efficient inference, we introduce a novel tool retrieval method to reduce the input prompt length and utilize quantization to further accelerate the inference speed. As a driving application, we demonstrate a local Siri-like system for Apple's MacBook that can execute user commands through text or voice input. Our results show that our models can achieve, and even surpass, the function-calling capabilities of larger models like GPT-4-Turbo, while being fully deployed at the edge. We open-source our dataset, models, and installable package and provide a demo video for our MacBook assistant agent.

  • 10 authors
·
Sep 1, 2024

Field Order Should Not Matter: Permutation-Invariant Embedding Model Fine-Tuning for Structured Metadata Retrieval

We study retrieval over catalogs of structured metadata, where each record is a small schema whose fields answer different kinds of query. Embedding a record with a text encoder first serializes its fields into a string, which forces a choice of field order. We show this choice, usually treated as an implementation detail, silently controls retrieval quality once the encoder is fine-tuned. A standard fine-tune loses 7.4 nDCG@10 points when the index is rebuilt under a different field order, because it reads absolute position instead of the field labels. We propose permutation-invariant fine-tuning (PI-FT), which serializes each record under a freshly sampled field order with random field dropout, so meaning binds to the labels rather than to position. The change is about two lines in the data loader; it costs negligible in-distribution accuracy and cuts the order-change penalty to 0.2 points. We study this in the discovery of development statistics, a catalog of nearly 10,000 indicators that should be searchable in many languages by a model small enough to self-host. As AI assistants and agents increasingly mediate access to public data and statistics, this retrieval step decides whether an answer is grounded in the right indicator or series, making discoverability a precondition for disseminating data through AI. Because usage logs cannot provide training signal for indicators no one has searched, we generate the queries instead. DevDataBench is a fully LLM-generated benchmark of grounded, facet-targeted queries across 15 languages, covering every indicator for both training and evaluation. A fine-tuned 118M-parameter CPU encoder outperforms every zero-shot baseline, including text-embedding-3-large (0.707 vs.\ 0.556 nDCG@10), with the largest gains in low-resource languages. We release the benchmark, pipeline, models, and a reusable PI-FT framework.

  • 3 authors
·
Jun 28

HumanAgencyBench: Scalable Evaluation of Human Agency Support in AI Assistants

As humans delegate more tasks and decisions to artificial intelligence (AI), we risk losing control of our individual and collective futures. Relatively simple algorithmic systems already steer human decision-making, such as social media feed algorithms that lead people to unintentionally and absent-mindedly scroll through engagement-optimized content. In this paper, we develop the idea of human agency by integrating philosophical and scientific theories of agency with AI-assisted evaluation methods: using large language models (LLMs) to simulate and validate user queries and to evaluate AI responses. We develop HumanAgencyBench (HAB), a scalable and adaptive benchmark with six dimensions of human agency based on typical AI use cases. HAB measures the tendency of an AI assistant or agent to Ask Clarifying Questions, Avoid Value Manipulation, Correct Misinformation, Defer Important Decisions, Encourage Learning, and Maintain Social Boundaries. We find low-to-moderate agency support in contemporary LLM-based assistants and substantial variation across system developers and dimensions. For example, while Anthropic LLMs most support human agency overall, they are the least supportive LLMs in terms of Avoid Value Manipulation. Agency support does not appear to consistently result from increasing LLM capabilities or instruction-following behavior (e.g., RLHF), and we encourage a shift towards more robust safety and alignment targets.

  • 4 authors
·
Sep 10, 2025 2

LSTMem: Hierarchical Long Short-Term Online Memory for Large Language Models

Large language models increasingly serve as long-horizon assistants and agents, where they must both accumulate information across interactions and make the relevant parts available when later requests depend on them. Existing compact online memories typically use a single persistent state both to accumulate history and to serve readout, so what the memory stores cannot be controlled separately from what it exposes to the current computation. We propose LSTMem, an LSTM-inspired online memory that instead equips each layer of a frozen LLM with two matrix-valued states: a cell state that accumulates history and a hidden state whose readouts correct the backbone's attention. Input and forget gates control what the cell stores, while an output gate separately controls what the cell exposes through the hidden state. LSTMem further connects memory across depth through forward hidden-state propagation and block-end feedback, and uses higher-layer reconstruction gradients to refine lower-layer cell states before rebuilding hidden states from shallow to deep layers. Across memory benchmarks on Qwen3-4B-Instruct, LSTMem consistently improves MemoryAgentBench, LoCoMo, and HotpotQA over the plain backbone. Comparisons further show that the LSTM-based memory formulation outperforms an associative-memory counterpart, while removing cross-layer hidden-memory propagation degrades performance. These results demonstrate the benefits of separating memory accumulation from memory expression and organizing memory hierarchically across model depth. The code is available at https://github.com/Longchentong/LSTMem.

  • 7 authors
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Sep 26

Towards Human-Like Interactive Speech Recognition With Agentic Correction and Semantic Evaluation

Automatic speech recognition (ASR) is a core component of human--computer interaction and an increasingly important front-end for LLM-based assistants and agents. However, most current ASR systems still follow a single-pass paradigm, which is poorly aligned with human communication, where misunderstandings are resolved through iterative clarification and refinement. This mismatch makes it difficult to correct meaning-critical errors once they occur. Meanwhile, token-level metrics such as WER or CER cannot adequately reflect such a problem. To address these limitations, we formulate Interactive ASR as a multi-turn refinement task and propose Agentic ASR, a closed-loop framework that combines a single-pass ASR front-end with semantic correction, intent routing, and reasoning-based editing. We further introduce the Sentence-level Semantic Error Rate (S^2ER), an LLM-based semantic evaluation metric, together with an Interactive Simulation System for scalable and reproducible benchmarking. Experiments on multilingual, named-entity-intensive, and code-switching benchmarks show that iterative interaction consistently reduces semantic errors, with much larger gains in S^2ER than in conventional token-level metrics. Human--AI alignment and ablation studies further validate the reliability of the semantic judge and the robustness of the proposed framework. The code is available at: https://interactiveasr.github.io/ and the live demo is available at https://i-asr.sjtuxlance.com/

Org-Agent: Beyond Personal Assistants Towards Organizational Agents

Language model agents serving organizations must coordinate requests from multiple users while using knowledge distributed across their interactions. We identify two complementary capabilities for this setting, namely cross-user interaction and decision-making, as well as cross-user memory and knowledge use. Both capabilities are governed by organizational constraints across three aspects: user identity, authority, and access permissions; the attribution and temporal validity of information; and rules for resolving conflicting requirements across users and completion requirements for joint decisions. These constraints shape what information or decisions must be obtained before an action can proceed and what conditions must be satisfied during its execution. Motivated by this, we introduce Org-Agent, a unified constraint-centric reasoning framework that organizes task execution in three stages. Specifically, Org-Agent decomposes a task into atomic subtasks and constructs a task dependency graph whose edges encode the dependencies among them. Building on this graph, it schedules the subtasks in dependency order through topological sorting. It then executes each subtask while accounting for the task's constraints, supported by evidence-acquisition and memory-management tools. Experiments on MUSES-Bench and GroupMemBench demonstrate the effectiveness of Org-Agent on both capabilities, and ablations further support the contributions of dependency modeling and tool use.

AssistantX: An LLM-Powered Proactive Assistant in Collaborative Human-Populated Environment

The increasing demand for intelligent assistants in human-populated environments has motivated significant research in autonomous robotic systems. Traditional service robots and virtual assistants, however, struggle with real-world task execution due to their limited capacity for dynamic reasoning and interaction, particularly when human collaboration is required. Recent developments in Large Language Models have opened new avenues for improving these systems, enabling more sophisticated reasoning and natural interaction capabilities. In this paper, we introduce AssistantX, an LLM-powered proactive assistant designed to operate autonomously in a physical office environment. Unlike conventional service robots, AssistantX leverages a novel multi-agent architecture, PPDR4X, which provides advanced inference capabilities and comprehensive collaboration awareness. By effectively bridging the gap between virtual operations and physical interactions, AssistantX demonstrates robust performance in managing complex real-world scenarios. Our evaluation highlights the architecture's effectiveness, showing that AssistantX can respond to clear instructions, actively retrieve supplementary information from memory, and proactively seek collaboration from team members to ensure successful task completion. More details and videos can be found at https://assistantx-agent.github.io/AssistantX/.

  • 6 authors
·
Sep 26, 2024

PageGuide: Browser extension to assist users in navigating a webpage and locating information

Users browsing the web daily struggle to quickly locate relevant information in cluttered pages, complete unfamiliar multi-step tasks, and stay focused amid distracting content. State-of-the-art AI assistants (e.g., ChatGPT, Gemini, Claude) and browser agents (e.g., OpenAI Operator, Browser Use) can answer questions and automate actions, yet they return answers without showing where the information comes from on the page, forcing users to manually verify results and blindly trust every automated steps. We present PageGuide, a browser extension that grounds LLM answers directly in the HTML DOM via visual overlays, addressing three core user needs: (a) Find-locating and highlighting relevant evidence in-situ so users can instantly verify answers on the page; (b) Guide-showing step-by-step instructions (e.g. how to change password) one at a time so users can follow and perform actions by themselves; and (c) Hide-hiding distracting content-giving users a chance to decide to hide an element or not. In a user study (N=94), PageGuide outperform unaided browsing across all modes: Hide accuracy improve by 26 percentage points (86.7% relative gain) and task completion time drops by 70%; Guide completion rate increases by 30 percentage points; and Find reduces manual search effort, with Ctrl+F usage falling by 80% and task time decreasing by 19%. Code and demo is at: pageguide.github.io.

  • 6 authors
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Apr 25 3

Bounded Agents: Delegation Security for Multi-Agent AI Systems

LLM-based agents can act on behalf of a user to access cloud services, call tools, or invoke agents. At session start, the agent's permissions are set but remain static, and each request is evaluated independently, without considering prior actions. Within its permissions, an agent may act contrary to the delegated task, combine individually permitted actions into a prohibited outcome, or delegate authority to a sub-agent without limiting it. A prompt injection poses a risk only if the agent has authority to perform such actions; this is therefore a problem of authorization architecture, not just the model. The Agentic Principal Chain (APC) tracks delegated authority from one principal to the next. APC evaluates each request against the accumulated session state using six authorization checks. APC carries forward and restricts delegated scope and budgets. Using composition closure, APC checks requests against prior actions to prevent prohibited combinations and enforces the decision outside the model. We prove Blast Radius Monotonicity and Composition Soundness for APC implementations; Composition Soundness is limited to prohibited combinations under a complete restriction set and serialized admission. We evaluated 3,154 instances including InjecAgent, AgentDojo, and ASB. Our compromised-model evaluation tests APC independently of model behavior by inserting the ground-truth attack call after the first legitimate tool call. AgentDojo exfiltration fell from 75-100% to 0% across all four domains; APC blocked all 544 InjecAgent data-stealing cases. Intent binding reduced destruction from 38.6% to 4.0% and manipulation from 90.5% to 12.1%. Authorization latency was 0.24 ms at the 99th percentile on an idle host; across 949 AgentDojo task-injection pairs, utility was 8.6 and 13.9 percentage points lower in the two settings. Implementation, evaluation tools, and data are publicly available.

  • 1 authors
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Aug 15 2

Autonomous Deep Agent

This technical brief introduces Deep Agent, an advanced autonomous AI system designed to manage complex multi-phase tasks through a novel hierarchical task management architecture. The system's foundation is built on our Hierarchical Task DAG (HTDAG) framework, which dynamically decomposes high-level objectives into manageable sub-tasks while rigorously maintaining dependencies and execution coherence. Deep Agent advances beyond traditional agent systems through three key innovations: First, it implements a recursive two-stage planner-executor architecture that enables continuous task refinement and adaptation as circumstances change. Second, it features an Autonomous API & Tool Creation (AATC) system that automatically generates reusable components from UI interactions, substantially reducing operational costs for similar tasks. Third, it incorporates Prompt Tweaking Engine and Autonomous Prompt Feedback Learning components that optimize Large Language Model prompts for specific scenarios, enhancing both inference accuracy and operational stability. These components are integrated to form a service infrastructure that manages user contexts, handles complex task dependencies, and orchestrates end-to-end agentic workflow execution. Through this sophisticated architecture, Deep Agent establishes a novel paradigm in self-governing AI systems, demonstrating robust capability to independently handle intricate, multi-step tasks while maintaining consistent efficiency and reliability through continuous self-optimization.

  • 5 authors
·
Feb 10, 2025

Fanar-Sadiq: A Multi-Agent Architecture for Grounded Islamic QA

Large language models (LLMs) can answer religious knowledge queries fluently, yet they often hallucinate and misattribute sources, which is especially consequential in Islamic settings where users expect grounding in canonical texts (Qur'an and Hadith) and jurisprudential (fiqh) nuance. Retrieval-augmented generation (RAG) reduces some of these limitations by grounding generation in external evidence. However, a single ``retrieve-then-generate'' pipeline is limited to deal with the diversity of Islamic queries. Users may request verbatim scripture, fatwa-style guidance with citations or rule-constrained computations such as zakat and inheritance that require strict arithmetic and legal invariants. In this work, we present a bilingual (Arabic/English) multi-agent Islamic assistant, called Fanar-Sadiq, which is a core component of the Fanar AI platform. Fanar-Sadiq routes Islamic-related queries to specialized modules within an agentic, tool-using architecture. The system supports intent-aware routing, retrieval-grounded fiqh answers with deterministic citation normalization and verification traces, exact verse lookup with quotation validation, and deterministic calculators for Sunni zakat and inheritance with madhhab-sensitive branching. We evaluate the complete end-to-end system on public Islamic QA benchmarks and demonstrate effectiveness and efficiency. Our system is currently publicly and freely accessible through API and a Web application, and has been accessed approx1.9M times in less than a year.

OS Agents: A Survey on MLLM-based Agents for General Computing Devices Use

The dream to create AI assistants as capable and versatile as the fictional J.A.R.V.I.S from Iron Man has long captivated imaginations. With the evolution of (multi-modal) large language models ((M)LLMs), this dream is closer to reality, as (M)LLM-based Agents using computing devices (e.g., computers and mobile phones) by operating within the environments and interfaces (e.g., Graphical User Interface (GUI)) provided by operating systems (OS) to automate tasks have significantly advanced. This paper presents a comprehensive survey of these advanced agents, designated as OS Agents. We begin by elucidating the fundamentals of OS Agents, exploring their key components including the environment, observation space, and action space, and outlining essential capabilities such as understanding, planning, and grounding. We then examine methodologies for constructing OS Agents, focusing on domain-specific foundation models and agent frameworks. A detailed review of evaluation protocols and benchmarks highlights how OS Agents are assessed across diverse tasks. Finally, we discuss current challenges and identify promising directions for future research, including safety and privacy, personalization and self-evolution. This survey aims to consolidate the state of OS Agents research, providing insights to guide both academic inquiry and industrial development. An open-source GitHub repository is maintained as a dynamic resource to foster further innovation in this field. We present a 9-page version of our work, accepted by ACL 2025, to provide a concise overview to the domain.

  • 29 authors
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Aug 6, 2025 2

Springdrift: An Auditable Persistent Runtime for LLM Agents with Case-Based Memory, Normative Safety, and Ambient Self-Perception

We present Springdrift, a persistent runtime for long-lived LLM agents. The system integrates an auditable execution substrate (append-only memory, supervised processes, git-backed recovery), a case-based reasoning memory layer with hybrid retrieval (evaluated against a dense cosine baseline), a deterministic normative calculus for safety gating with auditable axiom trails, and continuous ambient self-perception via a structured self-state representation (the sensorium) injected each cycle without tool calls. These properties support behaviours difficult to achieve in session-bounded systems: cross-session task continuity, cross-channel context maintenance, end-to-end forensic reconstruction of decisions, and self-diagnostic behaviour. We report on a single-instance deployment over 23 days (19 operating days), during which the agent diagnosed its own infrastructure bugs, classified failure modes, identified an architectural vulnerability, and maintained context across email and web channels -- without explicit instruction. We introduce the term Artificial Retainer for this category: a non-human system with persistent memory, defined authority, domain-specific autonomy, and forensic accountability in an ongoing relationship with a specific principal -- distinguished from software assistants and autonomous agents, drawing on professional retainer relationships and the bounded autonomy of trained working animals. This is a technical report on a systems design and deployment case study, not a benchmark-driven evaluation. Evidence is from a single instance with a single operator, presented as illustration of what these architectural properties can support in practice. Implemented in approximately Gleam on Erlang/OTP. Code, artefacts, and redacted operational logs will be available at https://github.com/seamus-brady/springdrift upon publication.

  • 1 authors
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Apr 5

"Ask Me Anything": How Comcast Uses LLMs to Assist Agents in Real Time

Customer service is how companies interface with their customers. It can contribute heavily towards the overall customer satisfaction. However, high-quality service can become expensive, creating an incentive to make it as cost efficient as possible and prompting most companies to utilize AI-powered assistants, or "chat bots". On the other hand, human-to-human interaction is still desired by customers, especially when it comes to complex scenarios such as disputes and sensitive topics like bill payment. This raises the bar for customer service agents. They need to accurately understand the customer's question or concern, identify a solution that is acceptable yet feasible (and within the company's policy), all while handling multiple conversations at once. In this work, we introduce "Ask Me Anything" (AMA) as an add-on feature to an agent-facing customer service interface. AMA allows agents to ask questions to a large language model (LLM) on demand, as they are handling customer conversations -- the LLM provides accurate responses in real-time, reducing the amount of context switching the agent needs. In our internal experiments, we find that agents using AMA versus a traditional search experience spend approximately 10% fewer seconds per conversation containing a search, translating to millions of dollars of savings annually. Agents that used the AMA feature provided positive feedback nearly 80% of the time, demonstrating its usefulness as an AI-assisted feature for customer care.

  • 5 authors
·
May 1, 2024

The Rise of AI Teammates in Software Engineering (SE) 3.0: How Autonomous Coding Agents Are Reshaping Software Engineering

The future of software engineering--SE 3.0--is unfolding with the rise of AI teammates: autonomous, goal-driven systems collaborating with human developers. Among these, autonomous coding agents are especially transformative, now actively initiating, reviewing, and evolving code at scale. This paper introduces AIDev, the first large-scale dataset capturing how such agents operate in the wild. Spanning over 456,000 pull requests by five leading agents--OpenAI Codex, Devin, GitHub Copilot, Cursor, and Claude Code--across 61,000 repositories and 47,000 developers, AIDev provides an unprecedented empirical foundation for studying autonomous teammates in software development. Unlike prior work that has largely theorized the rise of AI-native software engineering, AIDev offers structured, open data to support research in benchmarking, agent readiness, optimization, collaboration modeling, and AI governance. The dataset includes rich metadata on PRs, authorship, review timelines, code changes, and integration outcomes--enabling exploration beyond synthetic benchmarks like SWE-bench. For instance, although agents often outperform humans in speed, their PRs are accepted less frequently, revealing a trust and utility gap. Furthermore, while agents accelerate code submission--one developer submitted as many PRs in three days as they had in three years--these are structurally simpler (via code complexity metrics). We envision AIDev as a living resource: extensible, analyzable, and ready for the SE and AI communities. Grounding SE 3.0 in real-world evidence, AIDev enables a new generation of research into AI-native workflows and supports building the next wave of symbiotic human-AI collaboration. The dataset is publicly available at https://github.com/SAILResearch/AI_Teammates_in_SE3. > AI Agent, Agentic AI, Coding Agent, Agentic Coding, Software Engineering Agent

  • 3 authors
·
Jul 20, 2025

The Rise and Potential of Large Language Model Based Agents: A Survey

For a long time, humanity has pursued artificial intelligence (AI) equivalent to or surpassing the human level, with AI agents considered a promising vehicle for this pursuit. AI agents are artificial entities that sense their environment, make decisions, and take actions. Many efforts have been made to develop intelligent AI agents since the mid-20th century. However, these efforts have mainly focused on advancement in algorithms or training strategies to enhance specific capabilities or performance on particular tasks. Actually, what the community lacks is a sufficiently general and powerful model to serve as a starting point for designing AI agents that can adapt to diverse scenarios. Due to the versatile and remarkable capabilities they demonstrate, large language models (LLMs) are regarded as potential sparks for Artificial General Intelligence (AGI), offering hope for building general AI agents. Many research efforts have leveraged LLMs as the foundation to build AI agents and have achieved significant progress. We start by tracing the concept of agents from its philosophical origins to its development in AI, and explain why LLMs are suitable foundations for AI agents. Building upon this, we present a conceptual framework for LLM-based agents, comprising three main components: brain, perception, and action, and the framework can be tailored to suit different applications. Subsequently, we explore the extensive applications of LLM-based agents in three aspects: single-agent scenarios, multi-agent scenarios, and human-agent cooperation. Following this, we delve into agent societies, exploring the behavior and personality of LLM-based agents, the social phenomena that emerge when they form societies, and the insights they offer for human society. Finally, we discuss a range of key topics and open problems within the field.

  • 30 authors
·
Sep 14, 2023