Daily Papers

Business intelligence (BI) transforms large volumes of data within modern organizations into actionable insights for informed decision-making. Recently, large language model (LLM)-based agents have streamlined the BI workflow by automatically performing task planning, reasoning, and actions in executable environments based on natural language (NL) queries. However, existing approaches primarily focus on individual BI tasks such as NL2SQL and NL2VIS. The fragmentation of tasks across different data roles and tools lead to inefficiencies and potential errors due to the iterative and collaborative nature of BI. In this paper, we introduce DataLab, a unified BI platform that integrates a one-stop LLM-based agent framework with an augmented computational notebook interface. DataLab supports a wide range of BI tasks for different data roles by seamlessly combining LLM assistance with user customization within a single environment. To achieve this unification, we design a domain knowledge incorporation module tailored for enterprise-specific BI tasks, an inter-agent communication mechanism to facilitate information sharing across the BI workflow, and a cell-based context management strategy to enhance context utilization efficiency in BI notebooks. Extensive experiments demonstrate that DataLab achieves state-of-the-art performance on various BI tasks across popular research benchmarks. Moreover, DataLab maintains high effectiveness and efficiency on real-world datasets from Tencent, achieving up to a 58.58% increase in accuracy and a 61.65% reduction in token cost on enterprise-specific BI tasks.

The data revolution experienced in recent times has thrown up new challenges and opportunities for businesses of all sizes in diverse industries. Big data analytics is already at the forefront of innovations to help make meaningful business decisions from the abundance of raw data available today. Business intelligence and analytics has become a huge trend in todays IT world as companies of all sizes are looking to improve their business processes and scale up using data driven solutions. This paper aims to demonstrate the data analytical process of deriving business intelligence via the historical data of a fictional bike share company seeking to find innovative ways to convert their casual riders to annual paying registered members. The dataset used is freely available as Chicago Divvy Bicycle Sharing Data on Kaggle. The authors used the RTidyverse library in RStudio to analyse the data and followed the six data analysis steps of ask, prepare, process, analyse, share, and act to recommend some actionable approaches the company could adopt to convert casual riders to paying annual members. The findings from this research serve as a valuable case example, of a real world deployment of BIA technologies in the industry, and a demonstration of the data analysis cycle for data practitioners, researchers, and other potential users.

Business intelligence (BI) is any knowledge derived from existing data that may be strategically applied within a business. Data mining is a technique or method for extracting BI from data using statistical data modeling. Finding relationships or correlations between the various data items that have been collected can be used to boost business performance or at the very least better comprehend what is going on. Root cause analysis (RCA) is discovering the root causes of problems or events to identify appropriate solutions. RCA can show why an event occurred and this can help in avoiding occurrences of an issue in the future. This paper proposes a new clustering + association rule mining pipeline for getting business insights from data. The results of this pipeline are in the form of association rules having consequents, antecedents, and various metrics to evaluate these rules. The results of this pipeline can help in anchoring important business decisions and can also be used by data scientists for updating existing models or while developing new ones. The occurrence of any event is explained by its antecedents in the generated rules. Hence this output can also help in data-driven root cause analysis.

NL2SQL (Natural Language to Structured Query Language) transformation has seen wide adoption in Business Intelligence (BI) applications in recent years. However, existing NL2SQL benchmarks are not suitable for production BI scenarios, as they are not designed for common business intelligence questions. To address this gap, we have developed a new benchmark focused on typical NL questions in industrial BI scenarios. We discuss the challenges of constructing a BI-focused benchmark and the shortcomings of existing benchmarks. Additionally, we introduce question categories in our benchmark that reflect common BI inquiries. Lastly, we propose two novel semantic similarity evaluation metrics for assessing NL2SQL capabilities in BI applications and services.

Running a business is a challenging form of intelligent work. Operators must infer opportunities from partial signals, commit capital under uncertainty, adapt to delayed outcomes in a changing market, and satisfy regulatory obligations before trading legally. Frontier LLM agents can increasingly complete complex workflows, yet business-related capabilities are rarely evaluated in existing agent benchmarks. We introduce Business Arena, a controlled environment where an AI agent runs a cross-border shop, buying from suppliers and selling to buyers over a long horizon. We ground the arena in real Alibaba.com sourcing data and market conditions calibrated from authoritative sources. Delayed and coupled consequences make individual business decisions difficult to judge, but their combined outcome is measurable through profit. Because profit alone cannot explain why an agent succeeds or fails, we compare agents with human-designed strategies to estimate available opportunity, use skill-level metrics to reveal underlying strengths and weaknesses, and trace realized gains and losses to the actions that produced them. We use mechanism ablations to establish that strong results reflect genuine business intelligence rather than neglect or simulator-specific shortcuts. We evaluate 15 frontier models and find a ninefold difference in mean final net worth. Even the best model falls behind human-designed strategies, indicating that business operation remains challenging for LLM agents. Skill-level analysis reveals operating styles, from margin-focused premium sellers to high-turnover wholesalers and customer-service specialists, while action-level attribution identifies the sourcing, pricing, and recovery decisions that create or destroy value. Together, Business Arena takes a first step toward a realistic and trustworthy testbed for evaluating end-to-end business agents.

Business Intelligence (BI) is crucial in modern enterprises and billion-dollar business. Traditionally, technical experts like database administrators would manually prepare BI-models (e.g., in star or snowflake schemas) that join tables in data warehouses, before less-technical business users can run analytics using end-user dashboarding tools. However, the popularity of self-service BI (e.g., Tableau and Power-BI) in recent years creates a strong demand for less technical end-users to build BI-models themselves. We develop an Auto-BI system that can accurately predict BI models given a set of input tables, using a principled graph-based optimization problem we propose called k-Min-Cost-Arborescence (k-MCA), which holistically considers both local join prediction and global schema-graph structures, leveraging a graph-theoretical structure called arborescence. While we prove k-MCA is intractable and inapproximate in general, we develop novel algorithms that can solve k-MCA optimally, which is shown to be efficient in practice with sub-second latency and can scale to the largest BI-models we encounter (with close to 100 tables). Auto-BI is rigorously evaluated on a unique dataset with over 100K real BI models we harvested, as well as on 4 popular TPC benchmarks. It is shown to be both efficient and accurate, achieving over 0.9 F1-score on both real and synthetic benchmarks.

The growing importance of data visualization in business intelligence and data science emphasizes the need for tools that can efficiently generate meaningful visualizations from large datasets. Existing tools fall into two main categories: human-powered tools (e.g., Tableau and PowerBI), which require intensive expert involvement, and AI-powered automated tools (e.g., Draco and Table2Charts), which often fall short of guessing specific user needs. In this paper, we aim to achieve the best of both worlds. Our key idea is to initially auto-generate a set of high-quality visualizations to minimize manual effort, then refine this process iteratively with user feedback to more closely align with their needs. To this end, we present HAIChart, a reinforcement learning-based framework designed to iteratively recommend good visualizations for a given dataset by incorporating user feedback. Specifically, we propose a Monte Carlo Graph Search-based visualization generation algorithm paired with a composite reward function to efficiently explore the visualization space and automatically generate good visualizations. We devise a visualization hints mechanism to actively incorporate user feedback, thus progressively refining the visualization generation module. We further prove that the top-k visualization hints selection problem is NP-hard and design an efficient algorithm. We conduct both quantitative evaluations and user studies, showing that HAIChart significantly outperforms state-of-the-art human-powered tools (21% better at Recall and 1.8 times faster) and AI-powered automatic tools (25.1% and 14.9% better in terms of Hit@3 and R10@30, respectively).

Developing custom reasoning models via Reinforcement Learning (RL) that can incorporate organization-specific knowledge has great potential to address problems faced by enterprise customers. In many of these problems, the reward function is verifiable, a setting termed RL with Verifiable Rewards (RLVR). We apply RLVR to a popular data science benchmark called BIRD that measures the ability of an AI agent to convert a natural language query for a database to SQL executions. We apply a simple and general-purpose training recipe involving careful prompt and model selection, a warm-up stage using our offline RL approach called TAO, followed by rigorous online RLVR training. With no additional training data beyond the BIRD training set and no use of proprietary models, our very first submission to the BIRD leaderboard reached state-of-the-art accuracy on the private test set: 73.56% without self-consistency and 75.68% with self-consistency. In the latter case, our model also required fewer generations than the second-best approach. While BIRD is only a proxy task, the simplicity of our framework makes it broadly applicable to enterprise domains such as business intelligence, data science, and coding.

Creating programs to correctly manipulate data is a difficult task, as the underlying programming languages and APIs can be challenging to learn for many users who are not skilled programmers. Large language models (LLMs) demonstrate remarkable potential for generating code from natural language, but in the data manipulation domain, apart from the natural language (NL) description of the intended task, we also have the dataset on which the task is to be performed, or the "data context". Existing approaches have utilized data context in a limited way by simply adding relevant information from the input data into the prompts sent to the LLM. In this work, we utilize the available input data to execute the candidate programs generated by the LLMs and gather their outputs. We introduce semantic reranking, a technique to rerank the programs generated by LLMs based on three signals coming the program outputs: (a) semantic filtering and well-formedness based score tuning: do programs even generate well-formed outputs, (b) semantic interleaving: how do the outputs from different candidates compare to each other, and (c) output-based score tuning: how do the outputs compare to outputs predicted for the same task. We provide theoretical justification for semantic interleaving. We also introduce temperature mixing, where we combine samples generated by LLMs using both high and low temperatures. We extensively evaluate our approach in three domains, namely databases (SQL), data science (Pandas) and business intelligence (Excel's Power Query M) on a variety of new and existing benchmarks. We observe substantial gains across domains, with improvements of up to 45% in top-1 accuracy and 34% in top-3 accuracy.

A person ontology comprising concepts, attributes and relationships of people has a number of applications in data protection, didentification, population of knowledge graphs for business intelligence and fraud prevention. While artificial neural networks have led to improvements in Entity Recognition, Entity Classification, and Relation Extraction, creating an ontology largely remains a manual process, because it requires a fixed set of semantic relations between concepts. In this work, we present a system for automatically populating a person ontology graph from unstructured data using neural models for Entity Classification and Relation Extraction. We introduce a new dataset for these tasks and discuss our results.

With the growing adoption of Retrieval-Augmented Generation (RAG) in document processing, robust text recognition has become increasingly critical for knowledge extraction. While OCR (Optical Character Recognition) for English and other languages benefits from large datasets and well-established benchmarks, Arabic OCR faces unique challenges due to its cursive script, right-to-left text flow, and complex typographic and calligraphic features. We present KITAB-Bench, a comprehensive Arabic OCR benchmark that fills the gaps in current evaluation systems. Our benchmark comprises 8,809 samples across 9 major domains and 36 sub-domains, encompassing diverse document types including handwritten text, structured tables, and specialized coverage of 21 chart types for business intelligence. Our findings show that modern vision-language models (such as GPT-4, Gemini, and Qwen) outperform traditional OCR approaches (like EasyOCR, PaddleOCR, and Surya) by an average of 60% in Character Error Rate (CER). Furthermore, we highlight significant limitations of current Arabic OCR models, particularly in PDF-to-Markdown conversion, where the best model Gemini-2.0-Flash achieves only 65% accuracy. This underscores the challenges in accurately recognizing Arabic text, including issues with complex fonts, numeral recognition errors, word elongation, and table structure detection. This work establishes a rigorous evaluation framework that can drive improvements in Arabic document analysis methods and bridge the performance gap with English OCR technologies.

Large language models (LLMs) have demonstrated remarkable performance on single-turn text-to-SQL tasks, but real-world database applications predominantly require multi-turn interactions to handle ambiguous queries, execution errors, and evolving user requirements. Existing multi-turn benchmarks fall short by treating conversation histories as static context or limiting evaluation to read-only operations, failing to reflect production-grade database assistant challenges. We introduce BIRD-INTERACT, a benchmark that restores this realism through: (1) a comprehensive interaction environment coupling each database with a hierarchical knowledge base, metadata files, and a function-driven user simulator, enabling models to solicit clarifications, retrieve knowledge, and recover from errors without human supervision; (2) two evaluation settings consisting of a pre-defined conversational protocol (c-Interact) and an open-ended agentic setting (a-Interact) where models autonomously decide when to query the user simulator or explore the environment; (3) a challenging task suite covering the full CRUD spectrum for business-intelligence and operational use cases, guarded by executable test cases. Each task features ambiguous and follow-up sub-tasks requiring dynamic interaction. The suite comprises BIRD-INTERACT-FULL (600 tasks, up to 11,796 interactions) for comprehensive performance assessment, and BIRD-INTERACT-LITE (300 tasks with simplified databases) for detailed behavioral analysis and rapid method development. Our empirical results highlight BIRD-INTERACT's difficulty: GPT-5 completes only 8.67% of tasks in c-Interact and 17.00% in a-Interact. Analysis via memory grafting and Interaction Test-time Scaling validates the importance of effective interaction for complex, dynamic text-to-SQL tasks.

The emergence of models like GPTs, Claude, LLaMA, and Qwen has reshaped AI applications, presenting vast new opportunities across industries. Yet, the integration of tabular data remains notably underdeveloped, despite its foundational role in numerous real-world domains. This gap is critical for three main reasons. First, database or data warehouse data integration is essential for advanced applications; second, the vast and largely untapped resource of tabular data offers immense potential for analysis; and third, the business intelligence domain specifically demands adaptable, precise solutions that many current LLMs may struggle to provide. In response, we introduce TableGPT2, a model rigorously pre-trained and fine-tuned with over 593.8K tables and 2.36M high-quality query-table-output tuples, a scale of table-related data unprecedented in prior research. This extensive training enables TableGPT2 to excel in table-centric tasks while maintaining strong general language and coding abilities. One of TableGPT2's key innovations is its novel table encoder, specifically designed to capture schema-level and cell-level information. This encoder strengthens the model's ability to handle ambiguous queries, missing column names, and irregular tables commonly encountered in real-world applications. Similar to visual language models, this pioneering approach integrates with the decoder to form a robust large multimodal model. We believe the results are compelling: over 23 benchmarking metrics, TableGPT2 achieves an average performance improvement of 35.20% in the 7B model and 49.32% in the 72B model over prior benchmark-neutral LLMs, with robust general-purpose capabilities intact.

One of the most critical tasks for startups is to validate their business model. Therefore, entrepreneurs try to collect information such as feedback from other actors to assess the validity of their assumptions and make decisions. However, previous work on decisional guidance for business model validation provides no solution for the highly uncertain and complex context of earlystage startups. The purpose of this paper is, thus, to develop design principles for a Hybrid Intelligence decision support system (HI-DSS) that combines the complementary capabilities of human and machine intelligence. We follow a design science research approach to design a prototype artifact and a set of design principles. Our study provides prescriptive knowledge for HI-DSS and contributes to previous work on decision support for business models, the applications of complementary strengths of humans and machines for making decisions, and support systems for extremely uncertain decision-making problems.

Research has a long history of discussing what is superior in predicting certain outcomes: statistical methods or the human brain. This debate has repeatedly been sparked off by the remarkable technological advances in the field of artificial intelligence (AI), such as solving tasks like object and speech recognition, achieving significant improvements in accuracy through deep-learning algorithms (Goodfellow et al. 2016), or combining various methods of computational intelligence, such as fuzzy logic, genetic algorithms, and case-based reasoning (Medsker 2012). One of the implicit promises that underlie these advancements is that machines will 1 day be capable of performing complex tasks or may even supersede humans in performing these tasks. This triggers new heated debates of when machines will ultimately replace humans (McAfee and Brynjolfsson 2017). While previous research has proved that AI performs well in some clearly defined tasks such as playing chess, playing Go or identifying objects on images, it is doubted that the development of an artificial general intelligence (AGI) which is able to solve multiple tasks at the same time can be achieved in the near future (e.g., Russell and Norvig 2016). Moreover, the use of AI to solve complex business problems in organizational contexts occurs scarcely, and applications for AI that solve complex problems remain mainly in laboratory settings instead of being implemented in practice. Since the road to AGI is still a long one, we argue that the most likely paradigm for the division of labor between humans and machines in the next decades is Hybrid Intelligence. This concept aims at using the complementary strengths of human intelligence and AI, so that they can perform better than each of the two could separately (e.g., Kamar 2016).

Real-world enterprise data intelligence workflows encompass data engineering that turns raw sources into analytical-ready tables and data analysis that convert those tables into decision-oriented insights. We introduce DAComp, a benchmark of 210 tasks that mirrors these complex workflows. Data engineering (DE) tasks require repository-level engineering on industrial schemas, including designing and building multi-stage SQL pipelines from scratch and evolving existing systems under evolving requirements. Data analysis (DA) tasks pose open-ended business problems that demand strategic planning, exploratory analysis through iterative coding, interpretation of intermediate results, and the synthesis of actionable recommendations. Engineering tasks are scored through execution-based, multi-metric evaluation. Open-ended tasks are assessed by a reliable, experimentally validated LLM-judge, which is guided by hierarchical, meticulously crafted rubrics. Our experiments reveal that even state-of-the-art agents falter on DAComp. Performance on DE tasks is particularly low, with success rates under 20%, exposing a critical bottleneck in holistic pipeline orchestration, not merely code generation. Scores on DA tasks also average below 40%, highlighting profound deficiencies in open-ended reasoning and demonstrating that engineering and analysis are distinct capabilities. By clearly diagnosing these limitations, DAComp provides a rigorous and realistic testbed to drive the development of truly capable autonomous data agents for enterprise settings. Our data and code are available at https://da-comp.github.io

In the field of business data analysis, the ability to extract actionable insights from vast and varied datasets is essential for informed decision-making and maintaining a competitive edge. Traditional rule-based systems, while reliable, often fall short when faced with the complexity and dynamism of modern business data. Conversely, Artificial Intelligence (AI) models, particularly Large Language Models (LLMs), offer significant potential in pattern recognition and predictive analytics but can lack the precision necessary for specific business applications. This paper explores the efficacy of hybrid approaches that integrate the robustness of rule-based systems with the adaptive power of LLMs in generating actionable business insights.

The rapid evolution of artificial intelligence (AI), especially in the domain of Large Language Models (LLMs) and generative AI, has opened new avenues for application across various fields, yet its role in business education remains underexplored. This study introduces the first benchmark to assess the performance of seven major LLMs, OpenAI's models (GPT-3.5 Turbo, GPT-4, and GPT-4 Turbo), Google's models (PaLM 2, Gemini 1.0 Pro), and Anthropic's models (Claude 2 and Claude 2.1), on the GMAT, which is a key exam in the admission process for graduate business programs. Our analysis shows that most LLMs outperform human candidates, with GPT-4 Turbo not only outperforming the other models but also surpassing the average scores of graduate students at top business schools. Through a case study, this research examines GPT-4 Turbo's ability to explain answers, evaluate responses, identify errors, tailor instructions, and generate alternative scenarios. The latest LLM versions, GPT-4 Turbo, Claude 2.1, and Gemini 1.0 Pro, show marked improvements in reasoning tasks compared to their predecessors, underscoring their potential for complex problem-solving. While AI's promise in education, assessment, and tutoring is clear, challenges remain. Our study not only sheds light on LLMs' academic potential but also emphasizes the need for careful development and application of AI in education. As AI technology advances, it is imperative to establish frameworks and protocols for AI interaction, verify the accuracy of AI-generated content, ensure worldwide access for diverse learners, and create an educational environment where AI supports human expertise. This research sets the stage for further exploration into the responsible use of AI to enrich educational experiences and improve exam preparation and assessment methods.

We introduce FIRE, a comprehensive benchmark designed to evaluate both the theoretical financial knowledge of LLMs and their ability to handle practical business scenarios. For theoretical assessment, we curate a diverse set of examination questions drawn from widely recognized financial qualification exams, enabling evaluation of LLMs deep understanding and application of financial knowledge. In addition, to assess the practical value of LLMs in real-world financial tasks, we propose a systematic evaluation matrix that categorizes complex financial domains and ensures coverage of essential subdomains and business activities. Based on this evaluation matrix, we collect 3,000 financial scenario questions, consisting of closed-form decision questions with reference answers and open-ended questions evaluated by predefined rubrics. We conduct comprehensive evaluations of state-of-the-art LLMs on the FIRE benchmark, including XuanYuan 4.0, our latest financial-domain model, as a strong in-domain baseline. These results enable a systematic analysis of the capability boundaries of current LLMs in financial applications. We publicly release the benchmark questions and evaluation code to facilitate future research.

This article mainly introduces how to use various basic emulators to form a combined emulator in the Jiutian Intelligence Network Simulation Platform to realize simulation service functions in different business scenarios. Among them, the combined emulator is included. The business scenarios include different practical applications such as multi-objective antenna optimization, high traffic of business, CSI (channel state information) compression feedback, etc.

Enterprise Resource Planning (ERP) systems serve as the digital backbone of modern financial institutions, yet they continue to rely on static, rule-based workflows that limit adaptability, scalability, and intelligence. As business operations grow more complex and data-rich, conventional ERP platforms struggle to integrate structured and unstructured data in real time and to accommodate dynamic, cross-functional workflows. In this paper, we present the first AI-native, agent-based framework for ERP systems, introducing a novel architecture of Generative Business Process AI Agents (GBPAs) that bring autonomy, reasoning, and dynamic optimization to enterprise workflows. The proposed system integrates generative AI with business process modeling and multi-agent orchestration, enabling end-to-end automation of complex tasks such as budget planning, financial reporting, and wire transfer processing. Unlike traditional workflow engines, GBPAs interpret user intent, synthesize workflows in real time, and coordinate specialized sub-agents for modular task execution. We validate the framework through case studies in bank wire transfers and employee reimbursements, two representative financial workflows with distinct complexity and data modalities. Results show that GBPAs achieve up to 40% reduction in processing time, 94% drop in error rate, and improved regulatory compliance by enabling parallelism, risk control insertion, and semantic reasoning. These findings highlight the potential of GBPAs to bridge the gap between generative AI capabilities and enterprise-grade automation, laying the groundwork for the next generation of intelligent ERP systems.

Organizations are increasingly targeted by Advanced Persistent Threats (APTs), which involve complex, multi-stage tactics and diverse techniques. Cyber Threat Intelligence (CTI) sources, such as incident reports and security blogs, provide valuable insights, but are often unstructured and in natural language, making it difficult to automatically extract information. Recent studies have explored the use of AI to perform automatic extraction from CTI data, leveraging existing CTI datasets for performance evaluation and fine-tuning. However, they present challenges and limitations that impact their effectiveness. To overcome these issues, we introduce a novel dataset manually constructed from CTI reports and structured according to the MITRE ATT&CK framework. To assess its quality, we conducted an inter-annotator agreement study using Krippendorff alpha, confirming its reliability. Furthermore, the dataset was used to evaluate a Large Language Model (LLM) in a real-world business context, showing promising generalizability.

Recent technological advances, especially in the field of machine learning, provide astonishing progress on the road towards artificial general intelligence. However, tasks in current real-world business applications cannot yet be solved by machines alone. We, therefore, identify the need for developing socio-technological ensembles of humans and machines. Such systems possess the ability to accomplish complex goals by combining human and artificial intelligence to collectively achieve superior results and continuously improve by learning from each other. Thus, the need for structured design knowledge for those systems arises. Following a taxonomy development method, this article provides three main contributions: First, we present a structured overview of interdisciplinary research on the role of humans in the machine learning pipeline. Second, we envision hybrid intelligence systems and conceptualize the relevant dimensions for system design for the first time. Finally, we offer useful guidance for system developers during the implementation of such applications.

Today's cyber defenders are overwhelmed by a deluge of security alerts, threat intelligence signals, and shifting business context, creating an urgent need for AI systems to enhance operational security work. While Large Language Models (LLMs) have the potential to automate and scale Security Operations Center (SOC) operations, existing evaluations do not fully assess the scenarios most relevant to real-world defenders. This lack of informed evaluation impacts both AI developers and those applying LLMs to SOC automation. Without clear insight into LLM performance in real-world security scenarios, developers lack a north star for development, and users cannot reliably select the most effective models. Meanwhile, malicious actors are using AI to scale cyber attacks, highlighting the need for open source benchmarks to drive adoption and community-driven improvement among defenders and model developers. To address this, we introduce CyberSOCEval, a new suite of open source benchmarks within CyberSecEval 4. CyberSOCEval includes benchmarks tailored to evaluate LLMs in two tasks: Malware Analysis and Threat Intelligence Reasoning--core defensive domains with inadequate coverage in current benchmarks. Our evaluations show that larger, more modern LLMs tend to perform better, confirming the training scaling laws paradigm. We also find that reasoning models leveraging test time scaling do not achieve the same boost as in coding and math, suggesting these models have not been trained to reason about cybersecurity analysis, and pointing to a key opportunity for improvement. Finally, current LLMs are far from saturating our evaluations, showing that CyberSOCEval presents a significant challenge for AI developers to improve cyber defense capabilities.

Large Language Models with transformer architecture have revolutionized the domain of text generation, setting unprecedented benchmarks. Despite their impressive capabilities, LLMs have been criticized for generating outcomes that deviate from factual accuracy or display logical inconsistencies, phenomena commonly referred to as hallucinations. This term, however, has often been misapplied to any results deviating from the instructor's expectations, which this paper defines as attention misdirection rather than true hallucinations. Understanding the distinction between hallucinations and attention misdirection becomes increasingly relevant in business contexts, where the ramifications of such errors can significantly impact the value extraction from these inherently pre-trained models. This paper highlights the best practices of the PGI, Persona, Grouping, and Intelligence, method, a strategic framework that achieved a remarkable error rate of only 3,15 percent across 4,000 responses generated by GPT in response to a real business challenge. It emphasizes that by equipping experimentation with knowledge, businesses can unlock opportunities for innovation through the use of these natively pre-trained models. This reinforces the notion that strategic application grounded in a skilled team can maximize the benefits of emergent technologies such as the LLMs.

Large language models (LLMs) have gained increasing prominence in artificial intelligence, making a profound impact on society and various industries like business and science. However, the presence of false information on the internet and in text corpus poses a significant risk to the reliability and safety of LLMs, underscoring the urgent need to understand the mechanisms of how false information influences the behaviors of LLMs. In this paper, we dive into this problem and investigate how false information spreads in LLMs and affects related responses. Specifically, in our series of experiments, we investigate different factors that can influence the spread of information in LLMs by comparing three degrees of information relevance (direct, indirect, and peripheral), four information source styles (Twitter, web blogs, news reports, and research papers) and two common knowledge injection paradigms (in-context injection and learning-based injection). The experimental results show that (1)False information will spread and contaminate related memories in LLMs via a semantic diffusion process, i.e., false information has global detrimental effects beyond its direct impact. (2)Current LLMs are susceptible to authority bias, i.e., LLMs are more likely to follow false information presented in trustworthy styles such as news reports and research papers, which usually cause deeper and wider pollution of information. (3)Current LLMs are more sensitive to false information through in-context injection than through learning-based injection, which severely challenges the reliability and safety of LLMs even when all training data are trusty and correct. The above findings raise the need for new false information defense algorithms to address the global impact of false information, and new alignment algorithms to unbiasedly lead LLMs to follow essential human values rather than superficial patterns.

Real-time detection and mitigation of technical anomalies are critical for large-scale cloud-native services, where even minutes of downtime can result in massive financial losses and diminished user trust. While customer incidents serve as a vital signal for discovering risks missed by monitoring, extracting actionable intelligence from this data remains challenging due to extreme noise, high throughput, and semantic complexity of diverse business lines. In this paper, we present TingIS, an end-to-end system designed for enterprise-grade incident discovery. At the core of TingIS is a multi-stage event linking engine that synergizes efficient indexing techniques with Large Language Models (LLMs) to make informed decisions on event merging, enabling the stable extraction of actionable incidents from just a handful of diverse user descriptions. This engine is complemented by a cascaded routing mechanism for precise business attribution and a multi-dimensional noise reduction pipeline that integrates domain knowledge, statistical patterns, and behavioral filtering. Deployed in a production environment handling a peak throughput of over 2,000 messages per minute and 300,000 messages per day, TingIS achieves a P90 alert latency of 3.5 minutes and a 95\% discovery rate for high-priority incidents. Benchmarks constructed from real-world data demonstrate that TingIS significantly outperforms baseline methods in routing accuracy, clustering quality, and Signal-to-Noise Ratio.

Data-driven companies use AI models extensively to develop products and intelligent business solutions, making the health of these models crucial for business success. Model monitoring and alerting in industries pose unique challenges, including a lack of clear model health metrics definition, label sparsity, and fast model iterations that result in short-lived models and features. As a product, there are also requirements for scalability, generalizability, and explainability. To tackle these challenges, we propose AlerTiger, a deep-learning-based MLOps model monitoring system that helps AI teams across the company monitor their AI models' health by detecting anomalies in models' input features and output score over time. The system consists of four major steps: model statistics generation, deep-learning-based anomaly detection, anomaly post-processing, and user alerting. Our solution generates three categories of statistics to indicate AI model health, offers a two-stage deep anomaly detection solution to address label sparsity and attain the generalizability of monitoring new models, and provides holistic reports for actionable alerts. This approach has been deployed to most of LinkedIn's production AI models for over a year and has identified several model issues that later led to significant business metric gains after fixing.

In today's business marketplace, many high-tech Internet enterprises constantly explore innovative ways to provide optimal online user experiences for gaining competitive advantages. The great needs of developing intelligent interactive recommendation systems are indicated, which could sequentially suggest users the most proper items by accurately predicting their preferences, while receiving the up-to-date feedback to refine the recommendation results, continuously. Multi-armed bandit algorithms, which have been widely applied into various online systems, are quite capable of delivering such efficient recommendation services. However, few existing bandit models are able to adapt to new changes introduced by the modern recommender systems.

Tariff exemptions are fundamental to attracting Foreign Direct Investment (FDI) into the manufacturing sector, though the associated administrative processes present areas for optimization for both investing entities and the national tax authority. This paper proposes a conceptual framework to empower tax administration by leveraging a synergistic integration of Optical Character Recognition (OCR) and Large Language Model (LLM) technologies. The proposed system is designed to first utilize OCR for intelligent digitization, precisely extracting data from diverse application documents and key regulatory texts such as tariff orders. Subsequently, the LLM would enhance the capabilities of administrative officers by automating the critical and time-intensive task of verifying submitted HS Tariff Codes for machinery, equipment, and raw materials against official exemption lists. By enhancing the speed and precision of these initial assessments, this AI-driven approach systematically reduces potential for non-alignment and non-optimized exemption utilization, thereby streamlining the investment journey for FDI companies. For the national administration, the benefits include a significant boost in operational capacity, reduced administrative load, and a strengthened control environment, ultimately improving the ease of doing business and solidifying the nation's appeal as a premier destination for high-value manufacturing FDI.

Enterprise networks are growing ever larger with a rapidly expanding attack surface, increasing the volume of security alerts generated from security controls. Security Operations Centre (SOC) analysts triage these alerts to identify malicious activity, but they struggle with alert fatigue due to the overwhelming number of benign alerts. Organisations are turning to managed SOC providers, where the problem is amplified by context switching and limited visibility into business processes. A novel system, named AACT, is introduced that automates SOC workflows by learning from analysts' triage actions on cybersecurity alerts. It accurately predicts triage decisions in real time, allowing benign alerts to be closed automatically and critical ones prioritised. This reduces the SOC queue allowing analysts to focus on the most severe, relevant or ambiguous threats. The system has been trained and evaluated on both real SOC data and an open dataset, obtaining high performance in identifying malicious alerts from benign alerts. Additionally, the system has demonstrated high accuracy in a real SOC environment, reducing alerts shown to analysts by 61% over six months, with a low false negative rate of 1.36% over millions of alerts.

Automated resume information extraction is critical for scaling talent acquisition, yet its real-world deployment faces three major challenges: the extreme heterogeneity of resume layouts and content, the high cost and latency of large language models (LLMs), and the lack of standardized datasets and evaluation tools. In this work, we present a layout-aware and efficiency-optimized framework for automated extraction and evaluation that addresses all three challenges. Our system combines a fine-tuned layout parser to normalize diverse document formats, an inference-efficient LLM extractor based on parallel prompting and instruction tuning, and a robust two-stage automated evaluation framework supported by new benchmark datasets. Extensive experiments show that our framework significantly outperforms strong baselines in both accuracy and efficiency. In particular, we demonstrate that a fine-tuned compact 0.6B LLM achieves top-tier accuracy while significantly reducing inference latency and computational cost. The system is fully deployed in Alibaba's intelligent HR platform, supporting real-time applications across its business units.

We give an overview of recent exciting achievements of deep reinforcement learning (RL). We discuss six core elements, six important mechanisms, and twelve applications. We start with background of machine learning, deep learning and reinforcement learning. Next we discuss core RL elements, including value function, in particular, Deep Q-Network (DQN), policy, reward, model, planning, and exploration. After that, we discuss important mechanisms for RL, including attention and memory, unsupervised learning, transfer learning, multi-agent RL, hierarchical RL, and learning to learn. Then we discuss various applications of RL, including games, in particular, AlphaGo, robotics, natural language processing, including dialogue systems, machine translation, and text generation, computer vision, neural architecture design, business management, finance, healthcare, Industry 4.0, smart grid, intelligent transportation systems, and computer systems. We mention topics not reviewed yet, and list a collection of RL resources. After presenting a brief summary, we close with discussions. Please see Deep Reinforcement Learning, arXiv:1810.06339, for a significant update.