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Jul 29

Structural Text Segmentation of Legal Documents

The growing complexity of legal cases has lead to an increasing interest in legal information retrieval systems that can effectively satisfy user-specific information needs. However, such downstream systems typically require documents to be properly formatted and segmented, which is often done with relatively simple pre-processing steps, disregarding topical coherence of segments. Systems generally rely on representations of individual sentences or paragraphs, which may lack crucial context, or document-level representations, which are too long for meaningful search results. To address this issue, we propose a segmentation system that can predict topical coherence of sequential text segments spanning several paragraphs, effectively segmenting a document and providing a more balanced representation for downstream applications. We build our model on top of popular transformer networks and formulate structural text segmentation as topical change detection, by performing a series of independent classifications that allow for efficient fine-tuning on task-specific data. We crawl a novel dataset consisting of roughly 74,000 online Terms-of-Service documents, including hierarchical topic annotations, which we use for training. Results show that our proposed system significantly outperforms baselines, and adapts well to structural peculiarities of legal documents. We release both data and trained models to the research community for future work.https://github.com/dennlinger/TopicalChange

  • 4 authors
·
Dec 7, 2020

From Documents to Segments: A Contextual Reformulation for Topic Assignment

Traditional topic modeling assigns a single topic to each document. In practice, however, many real-world documents, such as product reviews or open-ended survey responses, contain multiple distinct topics. This mismatch often leads to topic contamination, where unrelated themes are merged into a single topic, making it difficult to identify documents that truly focus on a specific subject. We address this issue by introducing segment-based topic allocation (SBTA), a reformulation of topic modeling that assigns topics not to entire documents, but to segments: short, coherent spans of text that each express a single theme. By modeling topical structure at the segment level, our approach yields cleaner and more interpretable topics and better supports analysis of multi-theme documents. To support systematic evaluation, we construct a SemEval-STM, a new dataset inspired by aspect-based sentiment analysis. Documents are first decomposed into topical segments using large language models (LLMs), followed by human refinement to ensure segment quality. We also propose a segment-level extension of the word intrusion task, enabling human evaluation of topical coherence at the granularity where topics are actually assigned. Across multiple models and evaluation metrics, we show that SBTA improves clustering quality and interpretability. Overall, this work provides a practical, scalable framework for fine-grained topic analysis in heterogeneous text corpora where documents naturally span multiple topics. URL: https://huggingface.co/datasets/LG-AI-Research/SemEval-STM

  • 6 authors
·
May 17

Opinion Dynamics Models for Sentiment Evolution in Weibo Blogs

Online social media platforms enable influencers to distribute content and quickly capture audience reactions, significantly shaping their promotional strategies and advertising agreements. Understanding how sentiment dynamics and emotional contagion unfold among followers is vital for influencers and marketers, as these processes shape engagement, brand perception, and purchasing behavior. While sentiment analysis tools effectively track sentiment fluctuations, dynamical models explaining their evolution remain limited, often neglecting network structures and interactions both among blogs and between their topic-focused follower groups. In this study, we tracked influential tech-focused Weibo bloggers over six months, quantifying follower sentiment from text-mined feedback. By treating each blogger's audience as a single "macro-agent", we find that sentiment trajectories follow the principle of iterative averaging -- a foundational mechanism in many dynamical models of opinion formation, a theoretical framework at the intersection of social network analysis and dynamical systems theory. The sentiment evolution aligns closely with opinion-dynamics models, particularly modified versions of the classical French-DeGroot model that incorporate delayed perception and distinguish between expressed and private opinions. The inferred influence structures reveal interdependencies among blogs that may arise from homophily, whereby emotionally similar users subscribe to the same blogs and collectively shape the shared sentiment expressed within these communities.

  • 3 authors
·
Nov 18, 2025

Improved Personalized Headline Generation via Denoising Fake Interests from Implicit Feedback

Accurate personalized headline generation hinges on precisely capturing user interests from historical behaviors. However, existing methods neglect personalized-irrelevant click noise in entire historical clickstreams, which may lead to hallucinated headlines that deviate from genuine user preferences. In this paper, we reveal the detrimental impact of click noise on personalized generation quality through rigorous analysis in both user and news dimensions. Based on these insights, we propose a novel Personalized Headline Generation framework via Denoising Fake Interests from Implicit Feedback (PHG-DIF). PHG-DIF first employs dual-stage filtering to effectively remove clickstream noise, identified by short dwell times and abnormal click bursts, and then leverages multi-level temporal fusion to dynamically model users' evolving and multi-faceted interests for precise profiling. Moreover, we release DT-PENS, a new benchmark dataset comprising the click behavior of 1,000 carefully curated users and nearly 10,000 annotated personalized headlines with historical dwell time annotations. Extensive experiments demonstrate that PHG-DIF substantially mitigates the adverse effects of click noise and significantly improves headline quality, achieving state-of-the-art (SOTA) results on DT-PENS. Our framework implementation and dataset are available at https://github.com/liukejin-up/PHG-DIF.

One Chatbot Per Person: Creating Personalized Chatbots based on Implicit User Profiles

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several text descriptions as explicit user profiles. However, the acquisition of such explicit profiles is expensive and time-consuming, thus being impractical for large-scale real-world applications. Moreover, the restricted predefined profile neglects the language behavior of a real user and cannot be automatically updated together with the change of user interests. In this paper, we propose to learn implicit user profiles automatically from large-scale user dialogue history for building personalized chatbots. Specifically, leveraging the benefits of Transformer on language understanding, we train a personalized language model to construct a general user profile from the user's historical responses. To highlight the relevant historical responses to the input post, we further establish a key-value memory network of historical post-response pairs, and build a dynamic post-aware user profile. The dynamic profile mainly describes what and how the user has responded to similar posts in history. To explicitly utilize users' frequently used words, we design a personalized decoder to fuse two decoding strategies, including generating a word from the generic vocabulary and copying one word from the user's personalized vocabulary. Experiments on two real-world datasets show the significant improvement of our model compared with existing methods. Our code is available at https://github.com/zhengyima/DHAP

  • 5 authors
·
Aug 20, 2021

Efficient and Interpretable Neural Models for Entity Tracking

What would it take for a natural language model to understand a novel, such as The Lord of the Rings? Among other things, such a model must be able to: (a) identify and record new characters (entities) and their attributes as they are introduced in the text, and (b) identify subsequent references to the characters previously introduced and update their attributes. This problem of entity tracking is essential for language understanding, and thus, useful for a wide array of downstream applications in NLP such as question-answering, summarization. In this thesis, we focus on two key problems in relation to facilitating the use of entity tracking models: (i) scaling entity tracking models to long documents, such as a novel, and (ii) integrating entity tracking into language models. Applying language technologies to long documents has garnered interest recently, but computational constraints are a significant bottleneck in scaling up current methods. In this thesis, we argue that computationally efficient entity tracking models can be developed by representing entities with rich, fixed-dimensional vector representations derived from pretrained language models, and by exploiting the ephemeral nature of entities. We also argue for the integration of entity tracking into language models as it will allow for: (i) wider application given the current ubiquitous use of pretrained language models in NLP applications, and (ii) easier adoption since it is much easier to swap in a new pretrained language model than to integrate a separate standalone entity tracking model.

  • 1 authors
·
Aug 30, 2022

Intent-Driven Dynamic Chunking: Segmenting Documents to Reflect Predicted Information Needs

Breaking long documents into smaller segments is a fundamental challenge in information retrieval. Whether for search engines, question-answering systems, or retrieval-augmented generation (RAG), effective segmentation determines how well systems can locate and return relevant information. However, traditional methods, such as fixed-length or coherence-based segmentation, ignore user intent, leading to chunks that split answers or contain irrelevant noise. We introduce Intent-Driven Dynamic Chunking (IDC), a novel approach that uses predicted user queries to guide document segmentation. IDC leverages a Large Language Model to generate likely user intents for a document and then employs a dynamic programming algorithm to find the globally optimal chunk boundaries. This represents a novel application of DP to intent-aware segmentation that avoids greedy pitfalls. We evaluated IDC on six diverse question-answering datasets, including news articles, Wikipedia, academic papers, and technical documentation. IDC outperformed traditional chunking strategies on five datasets, improving top-1 retrieval accuracy by 5% to 67%, and matched the best baseline on the sixth. Additionally, IDC produced 40-60% fewer chunks than baseline methods while achieving 93-100% answer coverage. These results demonstrate that aligning document structure with anticipated information needs significantly boosts retrieval performance, particularly for long and heterogeneous documents.

  • 1 authors
·
Feb 16

Let There Be Claws: An Early Social Network Analysis of AI Agents on Moltbook

Within twelve days of launch, an AI-native social platform exhibits extreme attention concentration, hierarchical role separation, and one-way attention flow, consistent with the hypothesis that stratification in agent ecosystems can emerge rapidly rather than gradually. We analyse publicly observable traces from a 12-day window of Moltbook (28 January -- 8 February 2026), comprising 20,040 posts and 192,410 comments from 15,083 accounts across 759 submolts. We construct co-participation and directed-comment graphs and report reciprocity, community structure, and centrality, alongside descriptive content themes. Under a commenter--post-author tie definition, interaction is strongly asymmetric (reciprocity ~1%), and HITS centrality separates cleanly into hub and authority roles, consistent with broadcast-style attention rather than mutual exchange. Engagement is highly unequal: attention is far more concentrated than production (upvote Gini = 0.992 vs. posting Gini = 0.601), and early-arriving accounts accumulate substantially higher cumulative upvotes prior to exposure-time correction, suggesting rich-get-richer dynamics. Participation is brief and bursty (median observed lifespan 2.48 minutes; 54.8% of posts occur within six peak UTC hours). Embedding-based topic modelling identifies diverse thematic clusters, including technical discussion of memory and identity, onboarding messages, and formulaic token-minting content. These results provide an early structural baseline for large-scale agent--agent social interaction and suggest that familiar forms of hierarchy, amplification, and role differentiation can arise on compressed timescales in agent-facing platforms.

  • 5 authors
·
Feb 22

Topic Segmentation Model Focusing on Local Context

Topic segmentation is important in understanding scientific documents since it can not only provide better readability but also facilitate downstream tasks such as information retrieval and question answering by creating appropriate sections or paragraphs. In the topic segmentation task, topic coherence is critical in predicting segmentation boundaries. Most of the existing models have tried to exploit as many contexts as possible to extract useful topic-related information. However, additional context does not always bring promising results, because the local context between sentences becomes incoherent despite more sentences being supplemented. To alleviate this issue, we propose siamese sentence embedding layers which process two input sentences independently to get appropriate amount of information without being hampered by excessive information. Also, we adopt multi-task learning techniques including Same Topic Prediction (STP), Topic Classification (TC) and Next Sentence Prediction (NSP). When these three classification layers are combined in a multi-task manner, they can make up for each other's limitations, improving performance in all three tasks. We experiment different combinations of the three layers and report how each layer affects other layers in the same combination as well as the overall segmentation performance. The model we proposed achieves the state-of-the-art result in the WikiSection dataset.

  • 4 authors
·
Jan 5, 2023

Dynamic Knowledge Routing Network For Target-Guided Open-Domain Conversation

Target-guided open-domain conversation aims to proactively and naturally guide a dialogue agent or human to achieve specific goals, topics or keywords during open-ended conversations. Existing methods mainly rely on single-turn datadriven learning and simple target-guided strategy without considering semantic or factual knowledge relations among candidate topics/keywords. This results in poor transition smoothness and low success rate. In this work, we adopt a structured approach that controls the intended content of system responses by introducing coarse-grained keywords, attains smooth conversation transition through turn-level supervised learning and knowledge relations between candidate keywords, and drives an conversation towards an specified target with discourse-level guiding strategy. Specially, we propose a novel dynamic knowledge routing network (DKRN) which considers semantic knowledge relations among candidate keywords for accurate next topic prediction of next discourse. With the help of more accurate keyword prediction, our keyword-augmented response retrieval module can achieve better retrieval performance and more meaningful conversations. Besides, we also propose a novel dual discourse-level target-guided strategy to guide conversations to reach their goals smoothly with higher success rate. Furthermore, to push the research boundary of target-guided open-domain conversation to match real-world scenarios better, we introduce a new large-scale Chinese target-guided open-domain conversation dataset (more than 900K conversations) crawled from Sina Weibo. Quantitative and human evaluations show our method can produce meaningful and effective target-guided conversations, significantly improving over other state-of-the-art methods by more than 20% in success rate and more than 0.6 in average smoothness score.

  • 4 authors
·
Feb 4, 2020

MambaVLT: Time-Evolving Multimodal State Space Model for Vision-Language Tracking

The vision-language tracking task aims to perform object tracking based on various modality references. Existing Transformer-based vision-language tracking methods have made remarkable progress by leveraging the global modeling ability of self-attention. However, current approaches still face challenges in effectively exploiting the temporal information and dynamically updating reference features during tracking. Recently, the State Space Model (SSM), known as Mamba, has shown astonishing ability in efficient long-sequence modeling. Particularly, its state space evolving process demonstrates promising capabilities in memorizing multimodal temporal information with linear complexity. Witnessing its success, we propose a Mamba-based vision-language tracking model to exploit its state space evolving ability in temporal space for robust multimodal tracking, dubbed MambaVLT. In particular, our approach mainly integrates a time-evolving hybrid state space block and a selective locality enhancement block, to capture contextual information for multimodal modeling and adaptive reference feature update. Besides, we introduce a modality-selection module that dynamically adjusts the weighting between visual and language references, mitigating potential ambiguities from either reference type. Extensive experimental results show that our method performs favorably against state-of-the-art trackers across diverse benchmarks.

  • 5 authors
·
Nov 22, 2024

PECAN: LLM-Guided Dynamic Progress Control with Attention-Guided Hierarchical Weighted Graph for Long-Document QA

Long-document QA presents challenges with large-scale text and long-distance dependencies. Recent advances in Large Language Models (LLMs) enable entire documents to be processed in a single pass. However, their computational cost is significantly high. Retrieval-Augmented Generation (RAG) methods split text into smaller chunks, but they often yield inferior results and may lose global context. Recent approaches that integrate LLMs into RAG via iterative summarization either underutilize LLM capabilities or still incur high computational costs. In this paper, we combine the high accuracy of LLMs with the efficiency of RAG and propose LLM-Guided Dynamic Progress Control with Attention-Based Hierarchical Weighted Graph (PECAN). Our method introduces two key improvements: (1) LLM-Guided Dynamic Progress Control: We leverage LLMs to dynamically control the retrieval process, adjusting the amount of retrieved information based on different queries to achieve a better balance of effectiveness and efficiency. (2) Attention-Guided Retrieval: We propose a novel retrieval method that constructs a hierarchical graph where edges are derived by LLM attention weights. Experimental results demonstrate that PECAN achieves LLM-level performance while maintaining computational complexity comparable to that of RAG methods on two single-document and two multi-document QA datasets.

  • 4 authors
·
Oct 7, 2024 1

When Numbers Tell Half the Story: Human-Metric Alignment in Topic Model Evaluation

Topic models uncover latent thematic structures in text corpora, yet evaluating their quality remains challenging, particularly in specialized domains. Existing methods often rely on automated metrics like topic coherence and diversity, which may not fully align with human judgment. Human evaluation tasks, such as word intrusion, provide valuable insights but are costly and primarily validated on general-domain corpora. This paper introduces Topic Word Mixing (TWM), a novel human evaluation task assessing inter-topic distinctness by testing whether annotators can distinguish between word sets from single or mixed topics. TWM complements word intrusion's focus on intra-topic coherence and provides a human-grounded counterpart to diversity metrics. We evaluate six topic models - both statistical and embedding-based (LDA, NMF, Top2Vec, BERTopic, CFMF, CFMF-emb) - comparing automated metrics with human evaluation methods based on nearly 4,000 annotations from a domain-specific corpus of philosophy of science publications. Our findings reveal that word intrusion and coherence metrics do not always align, particularly in specialized domains, and that TWM captures human-perceived distinctness while appearing to align with diversity metrics. We release the annotated dataset and task generation code. This work highlights the need for evaluation frameworks bridging automated and human assessments, particularly for domain-specific corpora.

  • 5 authors
·
Mar 2

Improving Long Document Topic Segmentation Models With Enhanced Coherence Modeling

Topic segmentation is critical for obtaining structured documents and improving downstream tasks such as information retrieval. Due to its ability of automatically exploring clues of topic shift from abundant labeled data, recent supervised neural models have greatly promoted the development of long document topic segmentation, but leaving the deeper relationship between coherence and topic segmentation underexplored. Therefore, this paper enhances the ability of supervised models to capture coherence from both logical structure and semantic similarity perspectives to further improve the topic segmentation performance, proposing Topic-aware Sentence Structure Prediction (TSSP) and Contrastive Semantic Similarity Learning (CSSL). Specifically, the TSSP task is proposed to force the model to comprehend structural information by learning the original relations between adjacent sentences in a disarrayed document, which is constructed by jointly disrupting the original document at topic and sentence levels. Moreover, we utilize inter- and intra-topic information to construct contrastive samples and design the CSSL objective to ensure that the sentences representations in the same topic have higher similarity, while those in different topics are less similar. Extensive experiments show that the Longformer with our approach significantly outperforms old state-of-the-art (SOTA) methods. Our approach improve F_1 of old SOTA by 3.42 (73.74 -> 77.16) and reduces P_k by 1.11 points (15.0 -> 13.89) on WIKI-727K and achieves an average relative reduction of 4.3% on P_k on WikiSection. The average relative P_k drop of 8.38% on two out-of-domain datasets also demonstrates the robustness of our approach.

  • 6 authors
·
Oct 18, 2023

ATCTrack: Aligning Target-Context Cues with Dynamic Target States for Robust Vision-Language Tracking

Vision-language tracking aims to locate the target object in the video sequence using a template patch and a language description provided in the initial frame. To achieve robust tracking, especially in complex long-term scenarios that reflect real-world conditions as recently highlighted by MGIT, it is essential not only to characterize the target features but also to utilize the context features related to the target. However, the visual and textual target-context cues derived from the initial prompts generally align only with the initial target state. Due to their dynamic nature, target states are constantly changing, particularly in complex long-term sequences. It is intractable for these cues to continuously guide Vision-Language Trackers (VLTs). Furthermore, for the text prompts with diverse expressions, our experiments reveal that existing VLTs struggle to discern which words pertain to the target or the context, complicating the utilization of textual cues. In this work, we present a novel tracker named ATCTrack, which can obtain multimodal cues Aligned with the dynamic target states through comprehensive Target-Context feature modeling, thereby achieving robust tracking. Specifically, (1) for the visual modality, we propose an effective temporal visual target-context modeling approach that provides the tracker with timely visual cues. (2) For the textual modality, we achieve precise target words identification solely based on textual content, and design an innovative context words calibration method to adaptively utilize auxiliary context words. (3) We conduct extensive experiments on mainstream benchmarks and ATCTrack achieves a new SOTA performance. The code and models will be released at: https://github.com/XiaokunFeng/ATCTrack.

  • 8 authors
·
Jul 25, 2025

textTOvec: Deep Contextualized Neural Autoregressive Topic Models of Language with Distributed Compositional Prior

We address two challenges of probabilistic topic modelling in order to better estimate the probability of a word in a given context, i.e., P(word|context): (1) No Language Structure in Context: Probabilistic topic models ignore word order by summarizing a given context as a "bag-of-word" and consequently the semantics of words in the context is lost. The LSTM-LM learns a vector-space representation of each word by accounting for word order in local collocation patterns and models complex characteristics of language (e.g., syntax and semantics), while the TM simultaneously learns a latent representation from the entire document and discovers the underlying thematic structure. We unite two complementary paradigms of learning the meaning of word occurrences by combining a TM (e.g., DocNADE) and a LM in a unified probabilistic framework, named as ctx-DocNADE. (2) Limited Context and/or Smaller training corpus of documents: In settings with a small number of word occurrences (i.e., lack of context) in short text or data sparsity in a corpus of few documents, the application of TMs is challenging. We address this challenge by incorporating external knowledge into neural autoregressive topic models via a language modelling approach: we use word embeddings as input of a LSTM-LM with the aim to improve the word-topic mapping on a smaller and/or short-text corpus. The proposed DocNADE extension is named as ctx-DocNADEe. We present novel neural autoregressive topic model variants coupled with neural LMs and embeddings priors that consistently outperform state-of-the-art generative TMs in terms of generalization (perplexity), interpretability (topic coherence) and applicability (retrieval and classification) over 6 long-text and 8 short-text datasets from diverse domains.

  • 4 authors
·
Oct 9, 2018

Topic Discovery in Massive Text Corpora Based on Min-Hashing

The task of discovering topics in text corpora has been dominated by Latent Dirichlet Allocation and other Topic Models for over a decade. In order to apply these approaches to massive text corpora, the vocabulary needs to be reduced considerably and large computer clusters and/or GPUs are typically required. Moreover, the number of topics must be provided beforehand but this depends on the corpus characteristics and it is often difficult to estimate, especially for massive text corpora. Unfortunately, both topic quality and time complexity are sensitive to this choice. This paper describes an alternative approach to discover topics based on Min-Hashing, which can handle massive text corpora and large vocabularies using modest computer hardware and does not require to fix the number of topics in advance. The basic idea is to generate multiple random partitions of the corpus vocabulary to find sets of highly co-occurring words, which are then clustered to produce the final topics. In contrast to probabilistic topic models where topics are distributions over the complete vocabulary, the topics discovered by the proposed approach are sets of highly co-occurring words. Interestingly, these topics underlie various thematics with different levels of granularity. An extensive qualitative and quantitative evaluation using the 20 Newsgroups (18K), Reuters (800K), Spanish Wikipedia (1M), and English Wikipedia (5M) corpora shows that the proposed approach is able to consistently discover meaningful and coherent topics. Remarkably, the time complexity of the proposed approach is linear with respect to corpus and vocabulary size; a non-parallel implementation was able to discover topics from the entire English edition of Wikipedia with over 5 million documents and 1 million words in less than 7 hours.

  • 2 authors
·
Jul 2, 2018

AutoCast++: Enhancing World Event Prediction with Zero-shot Ranking-based Context Retrieval

Machine-based prediction of real-world events is garnering attention due to its potential for informed decision-making. Whereas traditional forecasting predominantly hinges on structured data like time-series, recent breakthroughs in language models enable predictions using unstructured text. In particular, (Zou et al., 2022) unveils AutoCast, a new benchmark that employs news articles for answering forecasting queries. Nevertheless, existing methods still trail behind human performance. The cornerstone of accurate forecasting, we argue, lies in identifying a concise, yet rich subset of news snippets from a vast corpus. With this motivation, we introduce AutoCast++, a zero-shot ranking-based context retrieval system, tailored to sift through expansive news document collections for event forecasting. Our approach first re-ranks articles based on zero-shot question-passage relevance, honing in on semantically pertinent news. Following this, the chosen articles are subjected to zero-shot summarization to attain succinct context. Leveraging a pre-trained language model, we conduct both the relevance evaluation and article summarization without needing domain-specific training. Notably, recent articles can sometimes be at odds with preceding ones due to new facts or unanticipated incidents, leading to fluctuating temporal dynamics. To tackle this, our re-ranking mechanism gives preference to more recent articles, and we further regularize the multi-passage representation learning to align with human forecaster responses made on different dates. Empirical results underscore marked improvements across multiple metrics, improving the performance for multiple-choice questions (MCQ) by 48% and true/false (TF) questions by up to 8%.

  • 5 authors
·
Oct 3, 2023

Event-driven Real-time Retrieval in Web Search

Information retrieval in real-time search presents unique challenges distinct from those encountered in classical web search. These challenges are particularly pronounced due to the rapid change of user search intent, which is influenced by the occurrence and evolution of breaking news events, such as earthquakes, elections, and wars. Previous dense retrieval methods, which primarily focused on static semantic representation, lack the capacity to capture immediate search intent, leading to inferior performance in retrieving the most recent event-related documents in time-sensitive scenarios. To address this issue, this paper expands the query with event information that represents real-time search intent. The Event information is then integrated with the query through a cross-attention mechanism, resulting in a time-context query representation. We further enhance the model's capacity for event representation through multi-task training. Since publicly available datasets such as MS-MARCO do not contain any event information on the query side and have few time-sensitive queries, we design an automatic data collection and annotation pipeline to address this issue, which includes ModelZoo-based Coarse Annotation and LLM-driven Fine Annotation processes. In addition, we share the training tricks such as two-stage training and hard negative sampling. Finally, we conduct a set of offline experiments on a million-scale production dataset to evaluate our approach and deploy an A/B testing in a real online system to verify the performance. Extensive experimental results demonstrate that our proposed approach significantly outperforms existing state-of-the-art baseline methods.

  • 7 authors
·
Dec 1, 2023

GPT-Calls: Enhancing Call Segmentation and Tagging by Generating Synthetic Conversations via Large Language Models

Transcriptions of phone calls are of significant value across diverse fields, such as sales, customer service, healthcare, and law enforcement. Nevertheless, the analysis of these recorded conversations can be an arduous and time-intensive process, especially when dealing with extended or multifaceted dialogues. In this work, we propose a novel method, GPT-distilled Calls Segmentation and Tagging (GPT-Calls), for efficient and accurate call segmentation and topic extraction. GPT-Calls is composed of offline and online phases. The offline phase is applied once to a given list of topics and involves generating a distribution of synthetic sentences for each topic using a GPT model and extracting anchor vectors. The online phase is applied to every call separately and scores the similarity between the transcripted conversation and the topic anchors found in the offline phase. Then, time domain analysis is applied to the similarity scores to group utterances into segments and tag them with topics. The proposed paradigm provides an accurate and efficient method for call segmentation and topic extraction that does not require labeled data, thus making it a versatile approach applicable to various domains. Our algorithm operates in production under Dynamics 365 Sales Conversation Intelligence, and our research is based on real sales conversations gathered from various Dynamics 365 Sales tenants.

  • 7 authors
·
Jun 9, 2023

Harnessing Multimodal Large Language Models for Multimodal Sequential Recommendation

Recent advances in Large Language Models (LLMs) have demonstrated significant potential in the field of Recommendation Systems (RSs). Most existing studies have focused on converting user behavior logs into textual prompts and leveraging techniques such as prompt tuning to enable LLMs for recommendation tasks. Meanwhile, research interest has recently grown in multimodal recommendation systems that integrate data from images, text, and other sources using modality fusion techniques. This introduces new challenges to the existing LLM-based recommendation paradigm which relies solely on text modality information. Moreover, although Multimodal Large Language Models (MLLMs) capable of processing multi-modal inputs have emerged, how to equip MLLMs with multi-modal recommendation capabilities remains largely unexplored. To this end, in this paper, we propose the Multimodal Large Language Model-enhanced Multimodaln Sequential Recommendation (MLLM-MSR) model. To capture the dynamic user preference, we design a two-stage user preference summarization method. Specifically, we first utilize an MLLM-based item-summarizer to extract image feature given an item and convert the image into text. Then, we employ a recurrent user preference summarization generation paradigm to capture the dynamic changes in user preferences based on an LLM-based user-summarizer. Finally, to enable the MLLM for multi-modal recommendation task, we propose to fine-tune a MLLM-based recommender using Supervised Fine-Tuning (SFT) techniques. Extensive evaluations across various datasets validate the effectiveness of MLLM-MSR, showcasing its superior ability to capture and adapt to the evolving dynamics of user preferences.

  • 9 authors
·
Aug 19, 2024

Long-Context Modeling with Dynamic Hierarchical Sparse Attention for On-Device LLMs

The quadratic cost of attention hinders the scalability of long-context LLMs, especially in resource-constrained settings. Existing static sparse methods such as sliding windows or global tokens utilizes the sparsity of attention to reduce the cost of attention, but poorly adapts to the content-dependent variations in attention due to their staticity. While previous work has proposed several dynamic approaches to improve flexibility, they still depend on predefined templates or heuristic mechanisms. Such strategies reduce generality and prune tokens that remain contextually important, limiting their accuracy across diverse tasks. To tackle these bottlenecks of existing methods for long-context modeling, we introduce Dynamic Hierarchical Sparse Attention (DHSA), a data-driven framework that dynamically predicts attention sparsity online without retraining. Our proposed DHSA adaptively segments sequences into variable-length chunks, then computes chunk representations by aggregating the token embeddings within each chunk. To avoid the bias introduced by varying chunk lengths, we apply length-normalized aggregation that scales the averaged embeddings by the square root of the chunk size. Finally, DHSA upsamples the chunk-level similarity scores to token level similarities to calculate importance scores that determine which token-level interactions should be preserved. Our experiments on Gemma2 with Needle-in-a-Haystack Test and LongBench show that DHSA matches dense attention in accuracy, while reducing prefill latency by 20-60% and peak memory usage by 35%. Compared to other representative baselines such as block sparse attention, DHSA achieves consistently higher accuracy (6-18% relative gains) with comparable or lower cost, offering an efficient and adaptable solution for long-context on-device LLMs.

  • 4 authors
·
Oct 28, 2025

TSRouter: Dynamic Modality-Model Selection for Time Series Reasoning

Time series reasoning is essential for real-world problem-solving. While both Large Language Models (LLMs) and Vision-Language Models (VLMs) can reason about time-series data, their capabilities are complementary: LLMs process time series as text sequences and thus preserve exact numerical understanding, but struggle with global patterns, whereas VLMs efficiently capture these patterns by visualizing time series but may lose fine-grained details. Moreover, models vary significantly in task-specific expertise and inference costs. Dynamically selecting the most suitable modality and model for each query is therefore crucial, yet challenging because it requires modeling the complex interactions among tasks, queries, modalities, and models, which carry rich contextual signals. To this end, we introduce TSRouter, a graph-based dynamic routing framework. TSRouter constructs a heterogeneous graph of task, query, modality, and model nodes to contextualize the interactions among query characteristics, modality attributes, and model capabilities. TSRouter formulates routing as a candidate scoring problem, where each modality-model pair is evaluated based on user-defined performance-cost preferences to select the optimal candidate. Comprehensive evaluations on 4 distinct time series reasoning tasks reveal that TSRouter substantially outperforms diverse baselines with 16\% to 46\% relative improvements. Furthermore, TSRouter demonstrates robust zero-shot plug-and-play generalization to unseen models and novel tasks and preserves high performance while reducing computational overhead through cost-aware optimization. Our code is available at https://github.com/tianyi-lab/TSRouter.

  • 6 authors
·
Jul 8

LLM Teacher-Student Framework for Text Classification With No Manually Annotated Data: A Case Study in IPTC News Topic Classification

With the ever-increasing number of news stories available online, classifying them by topic, regardless of the language they are written in, has become crucial for enhancing readers' access to relevant content. To address this challenge, we propose a teacher-student framework based on large language models (LLMs) for developing multilingual news classification models of reasonable size with no need for manual data annotation. The framework employs a Generative Pretrained Transformer (GPT) model as the teacher model to develop an IPTC Media Topic training dataset through automatic annotation of news articles in Slovenian, Croatian, Greek, and Catalan. The teacher model exhibits a high zero-shot performance on all four languages. Its agreement with human annotators is comparable to that between the human annotators themselves. To mitigate the computational limitations associated with the requirement of processing millions of texts daily, smaller BERT-like student models are fine-tuned on the GPT-annotated dataset. These student models achieve high performance comparable to the teacher model. Furthermore, we explore the impact of the training data size on the performance of the student models and investigate their monolingual, multilingual and zero-shot cross-lingual capabilities. The findings indicate that student models can achieve high performance with a relatively small number of training instances, and demonstrate strong zero-shot cross-lingual abilities. Finally, we publish the best-performing news topic classifier, enabling multilingual classification with the top-level categories of the IPTC Media Topic schema.

  • 2 authors
·
Nov 29, 2024 2

OnePred: Next-Query Prediction via Recursive Intent Memory in Multi-Turn Conversations

Although large language model (LLM) conversational systems process millions of multi-turn dialogues daily, they remain fundamentally reactive: they respond only after the user types a query. A key step toward proactive interaction is next-query prediction, which anticipates the user's subsequent query based solely on the preceding dialogue. Progress on this task is hindered by the lack of dedicated benchmarks and a fundamental efficiency--quality trade-off: naively concatenating full dialogue history incurs linearly growing token consumption, while truncating to the latest turn discards crucial cross-turn context. Our key insight is that accurate prediction does not require re-reading raw history; it suffices to track the user's evolving intent trajectory across topics, unresolved needs, and interest shifts. We propose OnePred, which maintains a recursively updated memory as its sole cross-turn context, bounding the per-turn cost independently of conversation length. We train the model via a two-stage reinforcement learning pipeline that first teaches what to predict, then what to compress, shaping the memory into a prediction-oriented intent chain. To establish a rigorous testbed, we introduce NQP-Bench, spanning three diverse subsets. Experiments demonstrate that OnePred reduces per-turn token consumption by up to 22times compared to full-history inputs while consistently exceeding all baselines in prediction quality, with larger gains on longer conversations. Our code is publicly available at https://github.com/ZBWpro/OnePred.

  • 7 authors
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May 21

Large Language Models and Synthetic Data for Monitoring Dataset Mentions in Research Papers

Tracking how data is mentioned and used in research papers provides critical insights for improving data discoverability, quality, and production. However, manually identifying and classifying dataset mentions across vast academic literature is resource-intensive and not scalable. This paper presents a machine learning framework that automates dataset mention detection across research domains by leveraging large language models (LLMs), synthetic data, and a two-stage fine-tuning process. We employ zero-shot extraction from research papers, an LLM-as-a-Judge for quality assessment, and a reasoning agent for refinement to generate a weakly supervised synthetic dataset. The Phi-3.5-mini instruct model is pre-fine-tuned on this dataset, followed by fine-tuning on a manually annotated subset. At inference, a ModernBERT-based classifier efficiently filters dataset mentions, reducing computational overhead while maintaining high recall. Evaluated on a held-out manually annotated sample, our fine-tuned model outperforms NuExtract-v1.5 and GLiNER-large-v2.1 in dataset extraction accuracy. Our results highlight how LLM-generated synthetic data can effectively address training data scarcity, improving generalization in low-resource settings. This framework offers a pathway toward scalable monitoring of dataset usage, enhancing transparency, and supporting researchers, funders, and policymakers in identifying data gaps and strengthening data accessibility for informed decision-making.

  • 3 authors
·
Feb 14, 2025

Lost in the Evidence? Reproducing Document Position and Context Size Effects in RAG

Retrieval-Augmented Generation (RAG) systems rely on retrieved documents being concatenated into a model's input context, making both document ordering and context size critical yet controversial design choices. Prior work reports position-based effects such as lost in the middle and related long-context phenomena. However, empirical findings remain inconsistent and hard to reproduce across models, datasets, and evaluation protocols. In this paper, we present a systematic reproducibility study that revisits these claims and examines how they evolve with contemporary LLMs under a controlled evaluation framework. We first show that topic sampling is a major source of variance: small topic sets can mask or exaggerate ordering effects. Based on repeated subset sampling across multiple topic budgets, we provide a practical calibration procedure that identifies topic counts yielding stable trends at feasible cost. Using these fixed topic sets, we then reproduce and extend results on position sensitivity, re-evaluating lost in the middle and positional biases in modern LLMs. Then, we also study a more realistic RAG scenario in which relevance is mediated by a retriever rather than oracle access to ground-truth documents. In this setting, we re-examine a recent industry study and identify discrepancies to evaluation choices such as limited topic coverage and reliance on LLM-based judges. Finally, we conduct an analysis of how retrieval order and context size affect downstream LLM performance under imperfect retrieval. Our results demonstrate that both factors interact strongly with retrieval quality and model choice, and that conclusions drawn from idealised setups do not always transfer to real-world RAG pipelines. We release all code and configurations to support reproducibility and future work on robust RAG evaluation.

  • 3 authors
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May 26

CAMELTrack: Context-Aware Multi-cue ExpLoitation for Online Multi-Object Tracking

Online multi-object tracking has been recently dominated by tracking-by-detection (TbD) methods, where recent advances rely on increasingly sophisticated heuristics for tracklet representation, feature fusion, and multi-stage matching. The key strength of TbD lies in its modular design, enabling the integration of specialized off-the-shelf models like motion predictors and re-identification. However, the extensive usage of human-crafted rules for temporal associations makes these methods inherently limited in their ability to capture the complex interplay between various tracking cues. In this work, we introduce CAMEL, a novel association module for Context-Aware Multi-Cue ExpLoitation, that learns resilient association strategies directly from data, breaking free from hand-crafted heuristics while maintaining TbD's valuable modularity. At its core, CAMEL employs two transformer-based modules and relies on a novel association-centric training scheme to effectively model the complex interactions between tracked targets and their various association cues. Unlike end-to-end detection-by-tracking approaches, our method remains lightweight and fast to train while being able to leverage external off-the-shelf models. Our proposed online tracking pipeline, CAMELTrack, achieves state-of-the-art performance on multiple tracking benchmarks. Our code is available at https://github.com/TrackingLaboratory/CAMELTrack.

  • 5 authors
·
May 2, 2025

Deep Interest Evolution Network for Click-Through Rate Prediction

Click-through rate~(CTR) prediction, whose goal is to estimate the probability of the user clicks, has become one of the core tasks in advertising systems. For CTR prediction model, it is necessary to capture the latent user interest behind the user behavior data. Besides, considering the changing of the external environment and the internal cognition, user interest evolves over time dynamically. There are several CTR prediction methods for interest modeling, while most of them regard the representation of behavior as the interest directly, and lack specially modeling for latent interest behind the concrete behavior. Moreover, few work consider the changing trend of interest. In this paper, we propose a novel model, named Deep Interest Evolution Network~(DIEN), for CTR prediction. Specifically, we design interest extractor layer to capture temporal interests from history behavior sequence. At this layer, we introduce an auxiliary loss to supervise interest extracting at each step. As user interests are diverse, especially in the e-commerce system, we propose interest evolving layer to capture interest evolving process that is relative to the target item. At interest evolving layer, attention mechanism is embedded into the sequential structure novelly, and the effects of relative interests are strengthened during interest evolution. In the experiments on both public and industrial datasets, DIEN significantly outperforms the state-of-the-art solutions. Notably, DIEN has been deployed in the display advertisement system of Taobao, and obtained 20.7\% improvement on CTR.

  • 8 authors
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Sep 10, 2018