Daily Papers

Retrieval-augmented generation (RAG) has recently become a very popular task for Large Language Models (LLMs). Evaluating them on multi-turn RAG conversations, where the system is asked to generate a response to a question in the context of a preceding conversation is an important and often overlooked task with several additional challenges. We present MTRAG: an end-to-end human-generated multi-turn RAG benchmark that reflects several real-world properties across diverse dimensions for evaluating the full RAG pipeline. MTRAG contains 110 conversations averaging 7.7 turns each across four domains for a total of 842 tasks. We also explore automation paths via synthetic data and LLM-as-a-Judge evaluation. Our human and automatic evaluations show that even state-of-the-art LLM RAG systems struggle on MTRAG. We demonstrate the need for strong retrieval and generation systems that can handle later turns, unanswerable questions, non-standalone questions, and multiple domains. MTRAG is available at https://github.com/ibm/mt-rag-benchmark.

As Large Language Models (LLMs) become embedded in everyday communication, capturing regional linguistic variation is essential for reliable and equitable language use. In Portuguese, European (pt-PT) and Brazilian (pt-BR) varieties remain unevenly represented, with pt-BR dominating in data quantity, while LLM preference for Portuguese variants remains underexplored. To address this gap, we introduce P3B3, an expert-curated language variety agnostic benchmark of conversational prompts, along with an evaluation framework for measuring variety bias and controllability. Experiments on several models show that most LLMs exhibit a strong bias toward pt-BR, with variation in controllability across models. These results highlight the need for more balanced multilingual representation across language varieties.

As Large Language Models (LLMs) are increasingly deployed in healthcare field, it becomes essential to carefully evaluate their medical safety before clinical use. However, existing safety benchmarks remain predominantly English-centric, and test with only single-turn prompts despite multi-turn clinical consultations. To address these gaps, we introduce JMedEthicBench, the first multi-turn conversational benchmark for evaluating medical safety of LLMs for Japanese healthcare. Our benchmark is based on 67 guidelines from the Japan Medical Association and contains over 50,000 adversarial conversations generated using seven automatically discovered jailbreak strategies. Using a dual-LLM scoring protocol, we evaluate 27 models and find that commercial models maintain robust safety while medical-specialized models exhibit increased vulnerability. Furthermore, safety scores decline significantly across conversation turns (median: 9.5 to 5.0, p < 0.001). Cross-lingual evaluation on both Japanese and English versions of our benchmark reveals that medical model vulnerabilities persist across languages, indicating inherent alignment limitations rather than language-specific factors. These findings suggest that domain-specific fine-tuning may accidentally weaken safety mechanisms and that multi-turn interactions represent a distinct threat surface requiring dedicated alignment strategies.

The advancement of large language models (LLMs) has predominantly focused on high-resource languages, leaving low-resource languages, such as those in the Finno-Ugric family, significantly underrepresented. This paper addresses this gap by focusing on V\~oro, Livonian, and Komi. We cover almost the entire cycle of LLM creation, from data collection to instruction tuning and evaluation. Our contributions include developing multilingual base and instruction-tuned models; creating evaluation benchmarks, including the smugri-MT-bench multi-turn conversational benchmark; and conducting human evaluation. We intend for this work to promote linguistic diversity, ensuring that lesser-resourced languages can benefit from advancements in NLP.

Conversational shopping assistants now serve hundreds of millions of customers, yet no existing benchmark jointly evaluates the open-ended multi-turn reasoning, domain expertise, and criterion-level quality that real shopping conversations demand. Shopping reasoning is unique among language model applications. Unlike factual question answering or verifiable code generation, it requires balancing subjective preferences, budget constraints, and cross-product trade-offs across multi-turn dialogue, capabilities absent from previous e-commerce and general-purpose benchmarks. We introduce the Shopping Reasoning Bench, an expert-authored benchmark of 525 missions (232 single-turn, 293 multi-turn) with 10863 importance-weighted binary rubrics authored by retail domain experts. These criteria are organized under a taxonomy of five reasoning categories and fifteen subcategories covering diverse demands such as preference refinement, trade-off analysis, and compatibility assessment. An evaluation of nine models across three families (GPT, Claude, Gemini) shows that pass rates reach only 57--77% overall. On multi-turn missions, all models score 13--29 points lower on optional above-and-beyond criteria than on required ones, and performance degrades 4--18 points as conversations progress. These gaps show that current models handle basic shopping assistance but fall short of expert-level advice, making Shopping Reasoning Bench a challenging testbed for future shopping assistant development.

Retrieval-Augmented Generation (RAG) has become a powerful paradigm for enhancing large language models (LLMs) through external knowledge retrieval. Despite its widespread attention, existing academic research predominantly focuses on single-turn RAG, leaving a significant gap in addressing the complexities of multi-turn conversations found in real-world applications. To bridge this gap, we introduce CORAL, a large-scale benchmark designed to assess RAG systems in realistic multi-turn conversational settings. CORAL includes diverse information-seeking conversations automatically derived from Wikipedia and tackles key challenges such as open-domain coverage, knowledge intensity, free-form responses, and topic shifts. It supports three core tasks of conversational RAG: passage retrieval, response generation, and citation labeling. We propose a unified framework to standardize various conversational RAG methods and conduct a comprehensive evaluation of these methods on CORAL, demonstrating substantial opportunities for improving existing approaches.

Conversational AI is moving beyond isolated text prompts toward sustained, multimodal interaction. In real conversations, users clarify goals, revise requests, interrupt responses, switch topics, and introduce new evidence while expecting systems to preserve context across turns. This makes multi-turn dialogue a distinct challenge requiring systems to maintain and update memory, ground responses across modalities, tools, and external knowledge, and adapt across languages and cultures. This study reviews multi-turn conversational AI across text-only dialogue, AudioLLMs and speech-native systems, multimodal and omni-modal systems, and tool-augmented agents. We organize the literature around datasets and benchmarks, modeling paradigms, training strategies, evaluation setups, and cross-cutting challenges. Our analysis shows that support for multiple modalities has advanced faster than the ability to sustain coherent interaction across a session. Despite stronger capabilities to perceive, speak, and act across modalities, current systems still struggle with persistent memory, cross-turn grounding, full-duplex interaction, robust evaluation, and cultural alignment. We conclude with a research agenda for systems that can remember, revise, ground, speak, listen, act, and adapt across turns, modalities, and cultures. (https://github.com/faiza-sfa/multiturn-conversational-ai-survey)

Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models' capabilities in multi-turn interactions. To address this gap, we introduce MT-Eval, a comprehensive benchmark designed to evaluate multi-turn conversational abilities. By analyzing human-LLM conversations, we categorize interaction patterns into four types: recollection, expansion, refinement, and follow-up. We construct multi-turn queries for each category either by augmenting existing datasets or by creating new examples with GPT-4 to avoid data leakage. To study the factors impacting multi-turn abilities, we create single-turn versions of the 1170 multi-turn queries and compare performance. Our evaluation of 11 well-known LLMs shows that while closed-source models generally surpass open-source ones, certain open-source models exceed GPT-3.5-Turbo in specific tasks. We observe significant performance degradation in multi-turn settings compared to single-turn settings in most models, which is not correlated with the models' fundamental capabilities. Moreover, we identify the distance to relevant content and susceptibility to error propagation as the key factors influencing multi-turn performance. MT-Eval is released publicly to encourage future research towards more robust conversational models.

Stance detection has become an essential tool for analyzing public discussions on social media. Current methods face significant challenges, particularly in Chinese language processing and multi-turn conversational analysis. To address these limitations, we introduce C-MTCSD, the largest Chinese multi-turn conversational stance detection dataset, comprising 24,264 carefully annotated instances from Sina Weibo, which is 4.2 times larger than the only prior Chinese conversational stance detection dataset. Our comprehensive evaluation using both traditional approaches and large language models reveals the complexity of C-MTCSD: even state-of-the-art models achieve only 64.07% F1 score in the challenging zero-shot setting, while performance consistently degrades with increasing conversation depth. Traditional models particularly struggle with implicit stance detection, achieving below 50% F1 score. This work establishes a challenging new benchmark for Chinese stance detection research, highlighting significant opportunities for future improvements.

Evaluating large language models (LLMs) as multi-turn conversational partners requires probing capabilities that single-turn benchmarks miss: persona consistency, evolving intent tracking, emotional dynamics, and goal completion across many turns. We introduce EYT-Bench, a human-centered benchmark whose evaluation protocol is built around a decoupled three-party design: a persona-grounded user simulator, a target model evaluated on both intent perception and response generation, and an independent, configurable ensemble of LLM judges. Across 3,400 dialogues with 17 target models, EYT-Bench reveals four findings that previous benchmarks miss: (i) state-of-the-art closed and open-source models are statistically indistinguishable on subjective dimensions, but separate by up to 9x on objective intent-tracking; (ii) reasoning is a phase transition for objective tracking on long-context personas but is essentially flat on subjective scores; (iii) persona format strongly affects trajectory spread, FICR (final-intent completion rate) saturates above 0.95 on Nemotron-USA but ranges from 0.53 to 0.88 on PersonaMem-v2; and (iv) the warm-up effect is observed in 16 of 17 models.

We present PersonaConvBench, a large-scale benchmark for evaluating personalized reasoning and generation in multi-turn conversations with large language models (LLMs). Unlike existing work that focuses on either personalization or conversational structure in isolation, PersonaConvBench integrates both, offering three core tasks: sentence classification, impact regression, and user-centric text generation across ten diverse Reddit-based domains. This design enables systematic analysis of how personalized conversational context shapes LLM outputs in realistic multi-user scenarios. We benchmark several commercial and open-source LLMs under a unified prompting setup and observe that incorporating personalized history yields substantial performance improvements, including a 198 percent relative gain over the best non-conversational baseline in sentiment classification. By releasing PersonaConvBench with evaluations and code, we aim to support research on LLMs that adapt to individual styles, track long-term context, and produce contextually rich, engaging responses.

Existing visual perception systems focus on region-level segmentation in single-turn dialogues, relying on complex and explicit query instructions. Such systems cannot reason at the pixel level and comprehend dynamic user intent that changes over interaction. Our work tackles this issue by introducing a novel task, Pixel-level Reasoning Segmentation (Pixel-level RS) based on multi-turn conversations, tracking evolving user intent via multi-turn interactions for fine-grained segmentation. To establish a benchmark for this novel task, we build a Pixel-level ReasonIng Segmentation Dataset Based on Multi-Turn Conversations (PRIST), comprising 24k utterances from 8.3k multi-turn conversational scenarios with segmentation targets. Building on PRIST, we further propose MIRAS, a Multi-turn Interactive ReAsoning Segmentation framework, integrates pixel-level segmentation with robust multi-turn conversation understanding, generating pixel-grounded explanations aligned with user intent. The PRIST dataset and MIRSA framework fill the gap in pixel-level reasoning segmentation. Experimental results on the PRIST dataset demonstrate that our method outperforms current segmentation-specific baselines in terms of segmentation and LLM-based reasoning metrics. The code and data are available at: https://github.com/ccccai239/PixelRIST.

End-to-end (E2E) spoken dialogue systems are increasingly replacing cascaded pipelines for voice-based human-AI interaction, processing raw audio directly without intermediate transcription. Existing benchmarks primarily evaluate these models on synthetic speech and single-turn tasks, leaving realistic multi-turn conversational ability underexplored. We introduce Audio MultiChallenge, an open-source benchmark to evaluate E2E spoken dialogue systems under natural multi-turn interaction patterns. Building on the text-based MultiChallenge framework, which evaluates Inference Memory, Instruction Retention, and Self Coherence, we introduce a new axis Voice Editing that tests robustness to mid-utterance speech repairs and backtracking. We further augment each axis to the audio modality, such as introducing Audio-Cue challenges for Inference Memory that require recalling ambient sounds and paralinguistic signals beyond semantic content. We curate 452 conversations from 47 speakers with 1,712 instance-specific rubrics through a hybrid audio-native agentic and human-in-the-loop pipeline that exposes model failures at scale while preserving natural disfluencies found in unscripted human speech. Our evaluation of proprietary and open-source models reveals that even frontier models struggle on our benchmark, with Gemini 3 Pro Preview (Thinking), our highest-performing model achieving a 54.65% pass rate. Error analysis shows that models fail most often on our new axes and that Self Coherence degrades with longer audio context. These failures reflect difficulty of tracking edits, audio cues, and long-range context in natural spoken dialogue. Audio MultiChallenge provides a reproducible testbed to quantify them and drive improvements in audio-native multi-turn interaction capability.

Our prior work introduced COVA, a synthetically generated multi-turn conversational smishing dataset of 3,201 labeled conversations, establishing baseline detection benchmarks across eight models. While XGBoost with TF-IDF features achieved the best performance, with 72.5\% accuracy and 0.691 macro F1, transformer models underperformed, which was attributed to input truncation and insufficient training data. We present COVA-X, an expanded dataset of 10,985 conversations spanning eight elder-targeted scam categories, produced by an improved generation pipeline addressing contamination, label mismatch, stage-direction bleed, and prompt-design failures from the first iteration. Retraining all classifiers on the expanded dataset yields the central finding of this work: Longformer now surpasses XGBoost on all evaluation metrics, achieving 79.71\% accuracy and 0.7786 macro F1 compared with 78.43\% and 0.7563 for XGBoost. This directly confirms that transformer models require larger conversational corpora to realize their contextual advantages. We additionally document a quality life-cycle including a 12.7times improvement in label correction rate, from 49.8\% to 3.9\%, an architectural intervention reducing virtual-kidnapping artifact rates from 67.1\% to 46.5\%, and a per-scam-type outcome analysis showing that scam categories modulate results in mechanism-consistent ways. A pre/post-cleanup sensitivity analysis confirms that dataset refinement recovers genuine label-relevant signal across all three classifier architectures.

As recommender systems transition toward agentic, multi-turn conversational interfaces, evaluation paradigms have struggled to keep pace. Current benchmarks often rely on "LLM-as-a-judge" evaluations, which introduce subjectivity, high costs and inconsistency. We present τ-Rec, a benchmark for agentic recommender systems that replaces subjective evaluation with verifiable rewards and a reveal-tagged elicitation (RTE) mechanism that controls how task constraints surface during dialogue. By testing agents against structured catalog predicates and employing a pass^k reliability metric, τ-Rec provides a systematic test for consistent reasoning. Our evaluation of nine configurations across five model families -- GPT-5.4, Claude Sonnet 4.6, Gemini 2.5 Flash, DeepSeek V4 Flash, Qwen3-32B and GPT-5 mini -- reveals a steep reliability cliff, where even the best model achieves only ~57% at pass^1 and ~38% at pass^4, highlighting a critical gap in current conversational agent deployment. All code and data are publicly available at https://github.com/nbharaths/tau-rec.

Multimodal intent recognition poses significant challenges, requiring the incorporation of non-verbal modalities from real-world contexts to enhance the comprehension of human intentions. Existing benchmark datasets are limited in scale and suffer from difficulties in handling out-of-scope samples that arise in multi-turn conversational interactions. We introduce MIntRec2.0, a large-scale benchmark dataset for multimodal intent recognition in multi-party conversations. It contains 1,245 dialogues with 15,040 samples, each annotated within a new intent taxonomy of 30 fine-grained classes. Besides 9,304 in-scope samples, it also includes 5,736 out-of-scope samples appearing in multi-turn contexts, which naturally occur in real-world scenarios. Furthermore, we provide comprehensive information on the speakers in each utterance, enriching its utility for multi-party conversational research. We establish a general framework supporting the organization of single-turn and multi-turn dialogue data, modality feature extraction, multimodal fusion, as well as in-scope classification and out-of-scope detection. Evaluation benchmarks are built using classic multimodal fusion methods, ChatGPT, and human evaluators. While existing methods incorporating nonverbal information yield improvements, effectively leveraging context information and detecting out-of-scope samples remains a substantial challenge. Notably, large language models exhibit a significant performance gap compared to humans, highlighting the limitations of machine learning methods in the cognitive intent understanding task. We believe that MIntRec2.0 will serve as a valuable resource, providing a pioneering foundation for research in human-machine conversational interactions, and significantly facilitating related applications. The full dataset and codes are available at https://github.com/thuiar/MIntRec2.0.

Vision-Language Models (VLMs) have demonstrated impressive capabilities in code generation across various domains. However, their ability to replicate complex, multi-panel visualizations from real-world data remains largely unassessed. To address this gap, we introduce \texttt{RealChart2Code}, a new large-scale benchmark with over 2,800 instances grounded in authentic datasets and featuring tasks with clear analytical intent. Crucially, it is the first benchmark to systematically evaluate chart generation from large-scale raw data and assess iterative code refinement in a multi-turn conversational setting. Our comprehensive evaluation of 14 leading VLMs on RealChart2Code reveals significant performance degradation compared to simpler benchmarks, highlighting their struggles with complex plot structures and authentic data. Our analysis uncovers a substantial performance gap between proprietary and open-weight models and confirms that even state-of-the-art VLMs often fail to accurately replicate intricate, multi-panel charts. These findings provide valuable insights into the current limitations of VLMs and guide future research directions. We release the benchmark and code at https://github.com/Speakn0w/RealChart2Code.

Early children's developmental trajectories set up a natural goal for sample-efficient pretraining of vision foundation models. We introduce BabyVLM-V2, a developmentally grounded framework for infant-inspired vision-language modeling that extensively improves upon BabyVLM-V1 through a longitudinal, multifaceted pretraining set, a versatile model, and, most importantly, DevCV Toolbox for cognitive evaluation. The pretraining set maximizes coverage while minimizing curation of a longitudinal, infant-centric audiovisual corpus, yielding video-utterance, image-utterance, and multi-turn conversational data that mirror infant experiences. DevCV Toolbox adapts all vision-related measures of the recently released NIH Baby Toolbox into a benchmark suite of ten multimodal tasks, covering spatial reasoning, memory, and vocabulary understanding aligned with early children's capabilities. Experimental results show that a compact model pretrained from scratch can achieve competitive performance on DevCV Toolbox, outperforming GPT-4o on some tasks. We hope the principled, unified BabyVLM-V2 framework will accelerate research in developmentally plausible pretraining of vision foundation models.

This preprint presents an empirical analysis of byte-exact chunk-level deduplication in Retrieval-Augmented Generation (RAG) pipelines. We measure context reduction across three distinct operating regimes: clean academic retrieval (0.16% byte reduction on 22.2M BeIR passages), constructed enterprise patterns (24.03% reduction), and multi-turn conversational AI (80.34% reduction). To validate quality preservation, we conducted a cross-vendor 5-judge calibrated panel evaluation across four production APIs (Google Gemini 2.5 Flash, Anthropic Claude Sonnet 4.6, Meta Llama 3.3 70B, and OpenAI GPT-5.1). Applying a five-category human-in-the-loop noise-removal protocol to panel-majority materially different (MAT) pairs, we establish that byte-exact deduplication introduces zero measurable quality regression. Post-audit, all four vendors clear the strict <5% Wilson 95% upper-bound MAT threshold in both the clean and high-redundancy RAG regimes. This work demonstrates that substantial inference compute savings can be achieved deterministically without compromising evaluation-grade model quality.

Large language models (LLMs) have proven invaluable for code generation, particularly in interactive settings. However, existing code generation benchmarks fail to capture the diverse feedback encountered in multi-turn interactions, limiting our ability to evaluate LLMs in these contexts. To address this gap, we present a set of novel benchmarks that explicitly model the quality of feedback provided to code generation LLMs. Our contributions are threefold: First, we introduce CONVCODEWORLD, a novel and reproducible environment for benchmarking interactive code generation. CONVCODEWORLD simulates 9 distinct interactive code generation scenarios while systematically combining three types of feedback: (a) compilation feedback; (b) execution feedback with varying test coverage; (c) verbal feedback generated by GPT-4o with different levels of expertise. Second, we introduce CONVCODEBENCH, a fast, static version of benchmark that uses pre-generated feedback logs, eliminating the need for costly dynamic verbal feedback generation while maintaining strong Spearman's rank correlations (0.82 to 0.99) with CONVCODEWORLD. Third, extensive evaluations of both closed-source and open-source LLMs including R1-Distill on CONVCODEWORLD reveal key insights: (a) LLM performance varies significantly based on the feedback provided; (b) Weaker LLMs, with sufficient feedback, can outperform single-turn results of state-of-the-art LLMs without feedback; (c) Training on a specific feedback combination can limit an LLM's ability to utilize unseen combinations; (d) LLMs solve problems in fewer turns (high MRR) may not solve as many problems overall (high Recall), and vice versa. All implementations and benchmarks will be made publicly available at https://huggingface.co/spaces/ConvCodeWorld/ConvCodeWorld

Recent advancements in Large Language Model (LLM)-based frameworks have extended their capabilities to complex real-world applications, such as interactive web navigation. These systems, driven by user commands, navigate web browsers to complete tasks through multi-turn dialogues, offering both innovative opportunities and significant challenges. Despite the introduction of benchmarks for conversational web navigation, a detailed understanding of the key contextual components that influence the performance of these agents remains elusive. This study aims to fill this gap by analyzing the various contextual elements crucial to the functioning of web navigation agents. We investigate the optimization of context management, focusing on the influence of interaction history and web page representation. Our work highlights improved agent performance across out-of-distribution scenarios, including unseen websites, categories, and geographic locations through effective context management. These findings provide insights into the design and optimization of LLM-based agents, enabling more accurate and effective web navigation in real-world applications.

We present MultiBreak, a scalable and diverse multi-turn jailbreak benchmark to evaluate large language model (LLM) safety. Multi-turn jailbreaks mimic natural conversational settings, making them easier to bypass safety-aligned LLM than single-turn jailbreaks. Existing multi-turn benchmarks are limited in size or rely heavily on templates, which restrict their diversity. To address this gap, we unify a wide range of harmful jailbreak intents, and introduce an active learning pipeline for expanding high-quality multi-turn adversarial prompts, where a generator is iteratively fine-tuned to produce stronger attack candidates, guided by uncertainty-based refinement. Our MultiBreak includes 10,389 multi-turn adversarial prompts, spans 2,665 distinct harmful intents, and covers the most diverse set of topics to date. Empirical evaluation shows that our benchmark achieves up to a 54.0 and 34.6 higher attack success rate (ASR)} than the second-best dataset on DeepSeek-R1-7B and GPT-4.1-mini, respectively. More importantly, safety evaluations suggest that diverse attack categories uncover fine-grained LLM vulnerabilities}, and categories that appear benign under single-turn can exhibit substantially higher adversarial effectiveness in multi-turn scenarios. These findings highlight persistent vulnerabilities of LLMs under realistic adversarial settings and establish MultiBreak as a scalable resource for advancing LLM safety.

Web agents powered by Large Language Models (LLMs) have demonstrated remarkable abilities in planning and executing multi-step interactions within complex web-based environments, fulfilling a wide range of web navigation tasks. Despite these advancements, the potential for LLM-powered agents to effectively engage with sequential user instructions in real-world scenarios has not been fully explored. In this work, we introduce a new task of Conversational Web Navigation, which necessitates sophisticated interactions that span multiple turns with both the users and the environment, supported by a specially developed dataset named Multi-Turn Mind2Web (MT-Mind2Web). To tackle the limited context length of LLMs and the context-dependency issue of the conversational tasks, we further propose a novel framework, named self-reflective memory-augmented planning (Self-MAP), which employs memory utilization and self-reflection techniques. Extensive experiments are conducted to benchmark the MT-Mind2Web dataset, and validate the effectiveness of the proposed method.

Medical conversational AI (AI) plays a pivotal role in the development of safer and more effective medical dialogue systems. However, existing benchmarks and evaluation frameworks for assessing the information-gathering and diagnostic reasoning abilities of medical large language models (LLMs) have not been rigorously evaluated. To address these gaps, we present MedDialogRubrics, a novel benchmark comprising 5,200 synthetically constructed patient cases and over 60,000 fine-grained evaluation rubrics generated by LLMs and subsequently refined by clinical experts, specifically designed to assess the multi-turn diagnostic capabilities of LLM. Our framework employs a multi-agent system to synthesize realistic patient records and chief complaints from underlying disease knowledge without accessing real-world electronic health records, thereby mitigating privacy and data-governance concerns. We design a robust Patient Agent that is limited to a set of atomic medical facts and augmented with a dynamic guidance mechanism that continuously detects and corrects hallucinations throughout the dialogue, ensuring internal coherence and clinical plausibility of the simulated cases. Furthermore, we propose a structured LLM-based and expert-annotated rubric-generation pipeline that retrieves Evidence-Based Medicine (EBM) guidelines and utilizes the reject sampling to derive a prioritized set of rubric items ("must-ask" items) for each case. We perform a comprehensive evaluation of state-of-the-art models and demonstrate that, across multiple assessment dimensions, current models face substantial challenges. Our results indicate that improving medical dialogue will require advances in dialogue management architectures, not just incremental tuning of the base-model.

Large Language Models (LLMs) are increasingly deployed as scientific AI as- sistants, and a growing body of benchmarks evaluates their capabilities across knowledge retrieval, reasoning, code generation, and tool use. These evaluations, however, typically assume the scientific problem is already well-posed, whereas practical scientific assistance often begins with an ill-posed user request that must be refined through dialogue before any computation, analysis, or experiment can be carried out reliably. We introduce SCICONVBENCH, a benchmark for multi- turn clarification in scientific task formulation across four computational science problem domains: fluid mechanics, solid mechanics, materials science, and par- tial differential equations (PDEs). SCICONVBENCH targets two complementary capabilities: eliciting missing information (disambiguation) and detecting and correcting erroneous requests containing internally contradictory information (in- consistency resolution). Our benchmark pairs a structured task ontology with a rubric-based evaluation framework, enabling systematic measurement of LLM per- formance across three dimensions: clarification behavior, conversational grounding, and final-specification fidelity. Current frontier models perform relatively well on inconsistency resolution, but even the best model resolves only 52.7% of the disambiguation cases in fluid mechanics. We further find that frontier LLMs fre- quently make silent assumptions and perform implicit specification repairs that are not grounded in the conversation with users. SCICONVBENCH establishes a foundation for evaluating the upstream conversational reasoning that a reliable computational science assistant requires. The code and data can be found at https://github.com/csml-rpi/SciConvBench.

Vision-and-Language Models (VLMs) have shown impressive capabilities on single-turn benchmarks, yet real-world applications often demand more intricate multi-turn dialogues. Existing multi-turn datasets (e.g, MMDU, ConvBench) only partially capture the breadth and depth of conversational scenarios encountered by users. In this work, we introduce MultiVerse, a novel multi-turn conversation benchmark featuring 647 dialogues - each averaging four turns - derived from a diverse set of 12 popular VLM evaluation benchmarks. With 484 tasks and 484 interaction goals, MultiVerse covers a wide range of topics, from factual knowledge and perception to advanced reasoning tasks such as mathematics and coding. To facilitate robust assessment, we propose a checklist-based evaluation method that leverages GPT-4o as the automated evaluator, measuring performance across 37 key aspects, including perceptual accuracy, linguistic clarity, and factual correctness. We evaluate 18 VLMs on MultiVerse, revealing that even the strongest models (e.g., GPT-4o) achieve only a 50% success rate in complex multi-turn conversations, highlighting the dataset's challenging nature. Notably, we find that providing full dialogue context significantly enhances performance for smaller or weaker models, emphasizing the importance of in-context learning. We believe MultiVerse is a landscape of evaluating multi-turn interaction abilities for VLMs.

Large language models (LLMs) are increasingly used for health-related advice. Existing research measures their safety with static questions rather than pressured patient-facing conversations. We introduce MedPRESS, a multi-turn benchmark for measuring patient-pressure-induced sycophancy in LLMs. MedPRESS contains 600 medically grounded five-turn dialogues across three scenario families: medication and treatment demand, personal health self-care, and symptom triage and care resistance. Each dialogue begins with a health query and escalates through personal experience, social proof, external evidence claims, and direct adversarial challenge. We evaluate 20 LLMs across general, medical-domain, lightweight, large, open-weight, and proprietary families using structured judging and safety-focused metrics. Results show that models frequently shift toward unsafe agreement under repeated patient pressure, with substantial variation across model families, model scale, and prompt type. Anti-sycophancy prompting improves robustness for several models, but does not eliminate unsafe agreement. MedPRESS highlights a critical gap in medical LLM evaluation: safe medical knowledge is not enough unless models can maintain it under conversational pressure.

Generating natural and meaningful responses to communicate with multi-modal human inputs is a fundamental capability of Large Vision-Language Models(LVLMs). While current open-source LVLMs demonstrate promising performance in simplified scenarios such as single-turn single-image input, they fall short in real-world conversation scenarios such as following instructions in a long context history with multi-turn and multi-images. Existing LVLM benchmarks primarily focus on single-choice questions or short-form responses, which do not adequately assess the capabilities of LVLMs in real-world human-AI interaction applications. Therefore, we introduce MMDU, a comprehensive benchmark, and MMDU-45k, a large-scale instruction tuning dataset, designed to evaluate and improve LVLMs' abilities in multi-turn and multi-image conversations. We employ the clustering algorithm to ffnd the relevant images and textual descriptions from the open-source Wikipedia and construct the question-answer pairs by human annotators with the assistance of the GPT-4o model. MMDU has a maximum of 18k image+text tokens, 20 images, and 27 turns, which is at least 5x longer than previous benchmarks and poses challenges to current LVLMs. Our in-depth analysis of 15 representative LVLMs using MMDU reveals that open-source LVLMs lag behind closed-source counterparts due to limited conversational instruction tuning data. We demonstrate that ffne-tuning open-source LVLMs on MMDU-45k signiffcantly address this gap, generating longer and more accurate conversations, and improving scores on MMDU and existing benchmarks (MMStar: +1.1%, MathVista: +1.5%, ChartQA:+1.2%). Our contributions pave the way for bridging the gap between current LVLM models and real-world application demands. This project is available at https://github.com/Liuziyu77/MMDU.

We present MTRAG-UN, a benchmark for exploring open challenges in multi-turn retrieval augmented generation, a popular use of large language models. We release a benchmark of 666 tasks containing over 2,800 conversation turns across 6 domains with accompanying corpora. Our experiments show that retrieval and generation models continue to struggle on conversations with UNanswerable, UNderspecified, and NONstandalone questions and UNclear responses. Our benchmark is available at https://github.com/IBM/mt-rag-benchmark

LLM assistants and agentic systems log long multi-turn conversations. AI providers often scan these conversations for Personally Identifiable Information (PII) and mask the PII before storing or processing conversation data. Yet most PII detectors and benchmarks target self-contained records rather than cross-turn evaluation. To evaluate PII detection across turns in multi-turn conversations, we introduce PII-TRACE (Tracing Recurring PII Across Conversational Exchanges), to our knowledge the first PII benchmark to assess whether detectors identify PII in conversational contexts and cover every mention of a recurring identifier across turns. PII-TRACE contains 13,148 synthetic multi-turn dialogues in 13 languages with character-level spans and identifier clusters. Across eleven baselines, including frontier LLMs, no detector achieves full entity-level coverage without substantial false positives on PII-free conversations, and single-pass reading loses a third of the gold characters on long dialogues. To close this gap, we introduce PII-Tracer, a compact 0.6B-parameter detector trained with conversation-level supervision. PII-Tracer attains the highest entity-level coverage of any system we evaluate and also performs strongly on standard single-record benchmarks.

Large Language Models (LLMs) with API-calling capabilities enabled building effective Language Agents (LA), while also revolutionizing the conventional task-oriented dialogue (TOD) paradigm. However, current approaches face a critical dilemma: TOD systems are often trained on a limited set of target APIs, requiring new data to maintain their quality when interfacing with new services, while LAs are not trained to maintain user intent over multi-turn conversations. Because both robust multi-turn management and advanced function calling are crucial for effective conversational agents, we evaluate these skills on three popular benchmarks: MultiWOZ 2.4 (TOD), BFCL V3 (LA), and API-Bank (LA), and our analyses reveal that specialized approaches excel in one domain but underperform in the other. To bridge this chasm, we introduce CALM (Conversational Agentic Language Model), a unified approach that integrates both conversational and agentic capabilities. We created CALM-IT, a carefully constructed multi-task dataset that interleave multi-turn ReAct reasoning with complex API usage. Using CALM-IT, we train three models CALM 8B, CALM 70B, and CALM 405B, which outperform top domain-specific models, including GPT-4o, across all three benchmarks.

Large Language Models (LLMs) have demonstrated impressive capabilities as intelligent agents capable of solving complex problems. However, effective planning in scenarios involving dependencies between API or tool calls-particularly in multi-turn conversations-remains a significant challenge. To address this, we introduce T1, a tool-augmented, multi-domain, multi-turn conversational dataset specifically designed to capture and manage inter-tool dependencies across diverse domains. T1 enables rigorous evaluation of agents' ability to coordinate tool use across nine distinct domains (4 single domain and 5 multi-domain) with the help of an integrated caching mechanism for both short- and long-term memory, while supporting dynamic replanning-such as deciding whether to recompute or reuse cached results. Beyond facilitating research on tool use and planning, T1 also serves as a benchmark for evaluating the performance of open-source language models. We present results powered by T1-Agent, highlighting their ability to plan and reason in complex, tool-dependent scenarios.

As interactive LLM-based applications are created and refined, model developers need to evaluate the quality of generated text along many possible axes. For simpler systems, human evaluation may be practical, but in complicated systems like conversational chatbots, the amount of generated text can overwhelm human annotation resources. Model developers have begun to rely heavily on auto-evaluation, where LLMs are also used to judge generation quality. However, existing LLM-as-a-judge benchmarks largely focus on simple Q\&A tasks that do not match the complexity of multi-turn conversations. We introduce RankJudge, a benchmark generator for evaluating LLM-as-a-judge on multi-turn conversations grounded in reference documents. RankJudge creates pairs of conversations where one conversation has a single flaw injected into one turn. This construction allows paired conversations to be labeled unambiguously as better or worse, and precisely isolates failure categories to individual turns, enabling a strict joint correctness criterion for judging. We implement RankJudge across the domains of machine learning, biomedicine, and finance, evaluate 21 frontier LLM judges, and rank those judges via the Bradley-Terry model. Our formulation also allows ranking each conversation pair with difficulty ratings, which we use to dynamically curate the evaluation slice to reduce label noise, as confirmed via human annotation. We find that judge rankings are stable under partial observability, coarser correctness criteria, and an alternative random-walk rating algorithm.

We present FronTalk, a benchmark for front-end code generation that pioneers the study of a unique interaction dynamic: conversational code generation with multi-modal feedback. In front-end development, visual artifacts such as sketches, mockups and annotated creenshots are essential for conveying design intent, yet their role in multi-turn code generation remains largely unexplored. To address this gap, we focus on the front-end development task and curate FronTalk, a collection of 100 multi-turn dialogues derived from real-world websites across diverse domains such as news, finance, and art. Each turn features both a textual instruction and an equivalent visual instruction, each representing the same user intent. To comprehensively evaluate model performance, we propose a novel agent-based evaluation framework leveraging a web agent to simulate users and explore the website, and thus measuring both functional correctness and user experience. Evaluation of 20 models reveals two key challenges that are under-explored systematically in the literature: (1) a significant forgetting issue where models overwrite previously implemented features, resulting in task failures, and (2) a persistent challenge in interpreting visual feedback, especially for open-source vision-language models (VLMs). We propose a strong baseline to tackle the forgetting issue with AceCoder, a method that critiques the implementation of every past instruction using an autonomous web agent. This approach significantly reduces forgetting to nearly zero and improves the performance by up to 9.3% (56.0% to 65.3%). Overall, we aim to provide a solid foundation for future research in front-end development and the general interaction dynamics of multi-turn, multi-modal code generation. Code and data are released at https://github.com/shirley-wu/frontalk

Large language models (LLMs) have demonstrated impressive capabilities in mathematical problem solving, particularly in single turn question answering formats. However, real world scenarios often involve mathematical question answering that requires multi turn or interactive information exchanges, and the performance of LLMs on these tasks is still underexplored. This paper introduces MathChat, a comprehensive benchmark specifically designed to evaluate LLMs across a broader spectrum of mathematical tasks. These tasks are structured to assess the models' abilities in multiturn interactions and open ended generation. We evaluate the performance of various SOTA LLMs on the MathChat benchmark, and we observe that while these models excel in single turn question answering, they significantly underperform in more complex scenarios that require sustained reasoning and dialogue understanding. To address the above limitations of existing LLMs when faced with multiturn and open ended tasks, we develop MathChat sync, a synthetic dialogue based math dataset for LLM finetuning, focusing on improving models' interaction and instruction following capabilities in conversations. Experimental results emphasize the need for training LLMs with diverse, conversational instruction tuning datasets like MathChatsync. We believe this work outlines one promising direction for improving the multiturn mathematical reasoning abilities of LLMs, thus pushing forward the development of LLMs that are more adept at interactive mathematical problem solving and real world applications.

Evaluating LLMs' instruction-following ability in multi-topic dialogues is essential yet challenging. Existing benchmarks are limited to a fixed number of turns, susceptible to saturation and failing to account for users' interactive experience. In this work, we propose a novel framework featuring a three-layer tracking mechanism and a query synthesis agent to mimic sequential user behaviors. Grounded in Flow Theory, we introduce process-centric metrics and terminate a conversational evaluation only upon exhausting user patience. Leveraging this framework, we present EvolIF, an evolving benchmark covering 12 constraint groups. Our analysis reveals deficiencies in failure recovery and fine-grained instruction following, with performance stratification becoming evident as conversational depth increases. GPT-5 demonstrates the most sustained resilience, maintaining a 66.40% robustness score, outperforming Gemini-3-Pro by 5.59%, while other models lag behind. Data and code will be released at https://github.com/JiaQiSJTU/EvolIF.

Recently, the advent of large language models (LLMs) has revolutionized generative agents. Among them, Role-Playing Conversational Agents (RPCAs) attract considerable attention due to their ability to emotionally engage users. However, the absence of a comprehensive benchmark impedes progress in this field. To bridge this gap, we introduce CharacterEval, a Chinese benchmark for comprehensive RPCA assessment, complemented by a tailored high-quality dataset. The dataset comprises 1,785 multi-turn role-playing dialogues, encompassing 23,020 examples and featuring 77 characters derived from Chinese novels and scripts. It was carefully constructed, beginning with initial dialogue extraction via GPT-4, followed by rigorous human-led quality control, and enhanced with in-depth character profiles sourced from Baidu Baike. CharacterEval employs a multifaceted evaluation approach, encompassing thirteen targeted metrics on four dimensions. Comprehensive experiments on CharacterEval demonstrate that Chinese LLMs exhibit more promising capabilities than GPT-4 in Chinese role-playing conversation. Source code, data source and reward model will be publicly accessible at https://github.com/morecry/CharacterEval.

We propose the problem of conversational web navigation, where a digital agent controls a web browser and follows user instructions to solve real-world tasks in a multi-turn dialogue fashion. To support this problem, we introduce WEBLINX - a large-scale benchmark of 100K interactions across 2300 expert demonstrations of conversational web navigation. Our benchmark covers a broad range of patterns on over 150 real-world websites and can be used to train and evaluate agents in diverse scenarios. Due to the magnitude of information present, Large Language Models (LLMs) cannot process entire web pages in real-time. To solve this bottleneck, we design a retrieval-inspired model that efficiently prunes HTML pages by ranking relevant elements. We use the selected elements, along with screenshots and action history, to assess a variety of models for their ability to replicate human behavior when navigating the web. Our experiments span from small text-only to proprietary multimodal LLMs. We find that smaller finetuned decoders surpass the best zero-shot LLMs (including GPT-4V), but also larger finetuned multimodal models which were explicitly pretrained on screenshots. However, all finetuned models struggle to generalize to unseen websites. Our findings highlight the need for large multimodal models that can generalize to novel settings. Our code, data and models are available for research: https://mcgill-nlp.github.io/weblinx

Large language models (LLMs) increasingly provide conversational health information that may influence treatment decisions, yet existing benchmarks do not isolate whether medication-safety boundaries persist across follow-ups after explicit self-treatment intent. We introduce TAF-MED, a physician-reviewed benchmark of 500 fixed three-turn scenarios, and evaluate eight LLMs across 4,000 conversations. A rubric-based automated judge labelled responses as SAFE, LEAKY, or UNSAFE, and two physicians independently annotated a model-balanced random subset of 400 conversations. We assessed unsafe guidance, collapse after a strictly SAFE initial response, and model-ranking stability. Overall, 71.6% of conversations contained an UNSAFE response, and 61.4% of those beginning with a strictly SAFE response later collapsed to UNSAFE; model-level collapse rates ranged from 24.4% to 96.2%. Four of 28 model pairs reversed order between initial unsafe and collapse rates. Automated labels achieved 94.3% agreement with the adjudicated physician reference (κ= 0.895). These findings show that first-turn safety is an incomplete proxy for conversational safety persistence and motivate evaluation across complete dialogue trajectories. We will release TAF-MED on Hugging Face to support reproducible research on multi-turn medical safety.

As multimodal conversational systems increasingly engage in spoken interaction, their ability to navigate paralinguistic social cues has become a critical bottleneck for natural human-AI communication. However, existing evaluations of machine emotional intelligence assess reasoning exclusively through isolated text or passive acoustic perception, overlooking the complex cross-modal reasoning required for active, multi-turn dialogue. We introduce SpeechEQ, a comprehensive framework designed to evaluate the sociolinguistic reasoning of Speech-Language Models (SLMs). The framework includes a validated dataset of 2,265 dialogues across 15 Emotional Quotient (EQ) subscales grounded in EQ-i 2.0 theory, along with a multi-turn evaluation protocol measured by our proposed Spoken EQ (SEQ) score inspired by human EQ assessments. Experiments show limitations in how both existing Speech Emotion Recognition and end-to-end Speech-Language Models understand and apply paralinguistic cues through speech. While end-to-end architectures outperform cascaded systems, SpeechEQ reveals that current multimodal models remain bottlenecked by a text-reliant ``modality shortcut,'' an alignment-induced ``safety trap,'' and ``contextual amnesia,'' highlighting the barriers to truly emotionally aware AI. Our benchmark can be accessed at https://huggingface.co/datasets/SpeechEQ/SpeechEQ and demo page at https://binomial14.github.io/speecheq-demo/

The Natural Conversation Benchmark (NC-Bench) introduce a new approach to evaluating the general conversational competence of large language models (LLMs). Unlike prior benchmarks that focus on the content of model behavior, NC-Bench focuses on the form and structure of natural conversation. Grounded in the IBM Natural Conversation Framework (NCF), NC-Bench comprises three distinct sets. The Basic Conversation Competence set evaluates fundamental sequence management practices, such as answering inquiries, repairing responses, and closing conversational pairs. The RAG set applies the same sequence management patterns as the first set but incorporates retrieval-augmented generation (RAG). The Complex Request set extends the evaluation to complex requests involving more intricate sequence management patterns. Each benchmark tests a model's ability to produce contextually appropriate conversational actions in response to characteristic interaction patterns. Initial evaluations across 6 open-source models and 14 interaction patterns show that models perform well on basic answering tasks, struggle more with repair tasks (especially repeat), have mixed performance on closing sequences, and find complex multi-turn requests most challenging, with Qwen models excelling on the Basic set and Granite models on the RAG set and the Complex Request set. By operationalizing fundamental principles of human conversation, NC-Bench provides a lightweight, extensible, and theory-grounded framework for assessing and improving the conversational abilities of LLMs beyond topical or task-specific benchmarks.

Large Language Models (LLMs) are expected to provide helpful and harmless responses, yet they often exhibit sycophancy--conforming to user beliefs regardless of factual accuracy or ethical soundness. Prior research on sycophancy has primarily focused on single-turn factual correctness, overlooking the dynamics of real-world interactions. In this work, we introduce SYCON Bench, a novel benchmark for evaluating sycophantic behavior in multi-turn, free-form conversational settings. Our benchmark measures how quickly a model conforms to the user (Turn of Flip) and how frequently it shifts its stance under sustained user pressure (Number of Flip). Applying SYCON Bench to 17 LLMs across three real-world scenarios, we find that sycophancy remains a prevalent failure mode. Our analysis shows that alignment tuning amplifies sycophantic behavior, whereas model scaling and reasoning optimization strengthen the model's ability to resist undesirable user views. Reasoning models generally outperform instruction-tuned models but often fail when they over-index on logical exposition instead of directly addressing the user's underlying beliefs. Finally, we evaluate four additional prompting strategies and demonstrate that adopting a third-person perspective reduces sycophancy by up to 63.8% in debate scenario. We release our code and data at https://github.com/JiseungHong/SYCON-Bench.

Multi-turn dialogues are essential in many real-world applications of large language models, such as chatbots and virtual assistants. As conversation histories become longer, existing large language models face increasing computational and memory challenges, which hinder their ability to provide efficient and responsive interactions. Most current acceleration methods either compress the context or optimize key value caching, but they often rely on fixed or position-based heuristics that do not adapt well to the dynamic and unpredictable patterns found in actual multi-turn conversations. In this paper, we present LoopServe, an adaptive dual-phase inference acceleration framework for large language models in multi-turn dialogues. LoopServe introduces two main innovations. First, it performs online sparsification during the prefilling phase by dynamically selecting the most important parts of the attention matrix for each new input. Second, it uses progressive key value compression during decoding by adaptively maintaining a relevant and efficient cache based on the most recently generated output tokens. We also propose a https://huggingface.co/datasets/TreeAILab/Multi-turn_Long-context_Benchmark_for_LLMs{new benchmark} with eleven multi-turn datasets that reflect realistic query positions and conversational dependencies. Extensive experiments demonstrate that LoopServe consistently achieves superior effectiveness compared to existing baselines and significantly accelerates LLM inference across a wide range of long-context dialogue tasks.

While existing Aspect-based Sentiment Analysis (ABSA) has received extensive effort and advancement, there are still gaps in defining a more holistic research target seamlessly integrating multimodality, conversation context, fine-granularity, and also covering the changing sentiment dynamics as well as cognitive causal rationales. This paper bridges the gaps by introducing a multimodal conversational ABSA, where two novel subtasks are proposed: 1) Panoptic Sentiment Sextuple Extraction, panoramically recognizing holder, target, aspect, opinion, sentiment, rationale from multi-turn multi-party multimodal dialogue. 2) Sentiment Flipping Analysis, detecting the dynamic sentiment transformation throughout the conversation with the causal reasons. To benchmark the tasks, we construct PanoSent, a dataset annotated both manually and automatically, featuring high quality, large scale, multimodality, multilingualism, multi-scenarios, and covering both implicit and explicit sentiment elements. To effectively address the tasks, we devise a novel Chain-of-Sentiment reasoning framework, together with a novel multimodal large language model (namely Sentica) and a paraphrase-based verification mechanism. Extensive evaluations demonstrate the superiority of our methods over strong baselines, validating the efficacy of all our proposed methods. The work is expected to open up a new era for the ABSA community, and thus all our codes and data are open at https://PanoSent.github.io/

Human communication is inherently multimodal and social: words, prosody, and body language jointly carry intent. Yet most prior systems model human behavior as a translation task co-speech gesture or text-to-motion that maps a fixed utterance to motion clips-without requiring agentic decision-making about when to move, what to do, or how to adapt across multi-turn dialogue. This leads to brittle timing, weak social grounding, and fragmented stacks where speech, text, and motion are trained or inferred in isolation. We introduce ViBES (Voice in Behavioral Expression and Synchrony), a conversational 3D agent that jointly plans language and movement and executes dialogue-conditioned body actions. Concretely, ViBES is a speech-language-behavior (SLB) model with a mixture-of-modality-experts (MoME) backbone: modality-partitioned transformer experts for speech, facial expression, and body motion. The model processes interleaved multimodal token streams with hard routing by modality (parameters are split per expert), while sharing information through cross-expert attention. By leveraging strong pretrained speech-language models, the agent supports mixed-initiative interaction: users can speak, type, or issue body-action directives mid-conversation, and the system exposes controllable behavior hooks for streaming responses. We further benchmark on multi-turn conversation with automatic metrics of dialogue-motion alignment and behavior quality, and observe consistent gains over strong co-speech and text-to-motion baselines. ViBES goes beyond "speech-conditioned motion generation" toward agentic virtual bodies where language, prosody, and movement are jointly generated, enabling controllable, socially competent 3D interaction. Code and data will be made available at: ai.stanford.edu/~juze/ViBES/

We present ECG-Expert-QA, a comprehensive multimodal dataset for evaluating diagnostic capabilities in electrocardiogram (ECG) interpretation. It combines real-world clinical ECG data with systematically generated synthetic cases, covering 12 essential diagnostic tasks and totaling 47,211 expert-validated QA pairs. These encompass diverse clinical scenarios, from basic rhythm recognition to complex diagnoses involving rare conditions and temporal changes. A key innovation is the support for multi-turn dialogues, enabling the development of conversational medical AI systems that emulate clinician-patient or interprofessional interactions. This allows for more realistic assessment of AI models' clinical reasoning, diagnostic accuracy, and knowledge integration. Constructed through a knowledge-guided framework with strict quality control, ECG-Expert-QA ensures linguistic and clinical consistency, making it a high-quality resource for advancing AI-assisted ECG interpretation. It challenges models with tasks like identifying subtle ischemic changes and interpreting complex arrhythmias in context-rich scenarios. To promote research transparency and collaboration, the dataset, accompanying code, and prompts are publicly released at https://github.com/Zaozzz/ECG-Expert-QA

In smart-home voice assistant scenario, deciding whether to accept or reject a user query is the first step before any downstream processing. To address the limited query-rejection capability of current voice assistants, this paper presents the first Chinese-oriented open-source benchmark and evaluation suite for smart homes, together with a personalized query-rejection method based on large language models. On the data side, we construct the first multimodal query-rejection dataset tailored for domestic scenarios, containing 11,913 manually labeled text-speech pairs that systematically cover twelve typical dialogue types (e.g., chit-chat, non-human sounds, valid commands, ambiguous references, device-irrelevant requests). Fine-grained labels, conversational context and multi-turn information are provided to support both zero-shot and fine-tuning evaluations across language and multimodal large models. On the method side, we propose a three-tier collaborative architecture: first, a Qwen-2.5-3B adapter fine-tuned to model family-agnostic semantic boundaries; second, a dynamic household-level historical dialogue module to capture personalized habits; third, a household-specific RAG knowledge base that explicitly memorizes and revises past false-rejection cases. Experiments show that the proposed approach significantly outperforms zero-shot and fine-tuned general LLMs on the constructed dataset, with pronounced gains in rejection accuracy for family-specific expressions and complex multi-turn scenarios. This work provides a reproducible data foundation, evaluation standard and extensible technical framework for reliability research in smart-home voice interaction.

Recent advances in large language models (LLMs) have extended context lengths, enabling assistants to sustain long histories for coherent, personalized responses. This ability, however, hinges on Key-Value (KV) caching, whose memory grows linearly with dialogue length and quickly dominates under strict resource constraints. An active line of research for reducing this overhead is KV cache compression, which seeks to limit cache size while preserving accuracy. Yet existing methods face two major limitations: (i) evicting entries after full-context prefill causes unbounded peak memory, and (ii) query-dependent eviction narrows the cache to a single query, leading to degraded accuracy in multi-turn conversations. We introduce EpiCache, a training-free KV cache management framework for long conversational question answering (LongConvQA) under fixed memory budgets. EpiCache bounds cache growth through block-wise prefill and preserves topic-relevant context via episodic KV compression, which clusters conversation history into coherent episodes and applies episode-specific KV cache eviction. We further design an adaptive layer-wise budget allocation strategy that measures each layer's sensitivity to eviction and distributes the memory budget across layers accordingly. Across three LongConvQA benchmarks, EpiCache improves accuracy by up to 40% over recent baselines, sustains near-full KV accuracy under 4-6x compression, and reduces latency and memory by up to 2.4x and 3.5x, thereby enabling efficient multi-turn interaction under strict resource constraints.

Large Language Models (LLMs) have achieved remarkable performance on single-turn tasks, yet their effectiveness deteriorates in multi-turn conversations. We define this phenomenon as cumulative contextual decay - a progressive degradation of contextual integrity caused by attention pollution, dilution, and drift. To address this challenge, we propose Rhea (Role-aware Heuristic Episodic Attention), a novel framework that decouples conversation history into two functionally independent memory modules: (1) an Instructional Memory (IM) that persistently stores high-fidelity global constraints via a structural priority mechanism, and (2) an Episodic Memory (EM) that dynamically manages user-model interactions via asymmetric noise control and heuristic context retrieval. During inference, Rhea constructs a high signal-to-noise context by applying its priority attention: selectively integrating relevant episodic information while always prioritizing global instructions. To validate this approach, experiments on multiple multi-turn conversation benchmarks - including MT-Eval and Long-MT-Bench+ - show that Rhea mitigates performance decay and improves overall accuracy by 1.04 points on a 10-point scale (a 16% relative gain over strong baselines). Moreover, Rhea maintains near-perfect instruction fidelity (IAR > 8.1) across long-horizon interactions. These results demonstrate that Rhea provides a principled and effective framework for building more precise, instruction-consistent conversational LLMs.

Real-time speech-to-speech (S2S) models excel at generating natural, low-latency conversational responses but often lack deep knowledge and semantic understanding. Conversely, cascaded systems combining automatic speech recognition, a text-based Large Language Model (LLM), and text-to-speech synthesis offer superior knowledge representation at the cost of high latency, which disrupts the flow of natural interaction. This paper introduces a novel hybrid architecture that bridges the gap between these two paradigms. Our framework processes user speech through an S2S transformer for immediate responsiveness while concurrently relaying the query to a powerful back-end LLM. The LLM's text-based response is then injected in real time to guide the S2S model's speech generation, effectively infusing its output with rich knowledge without the full latency penalty of a cascaded system. We evaluated our method using a speech-synthesized variant of the MT-Bench benchmark that consists of multi-turn question-answering sessions. The results demonstrate that our system substantially outperforms a baseline S2S model in response correctness, approaching that of a cascaded system, while maintaining a latency on par with the baseline.

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on comprehensively understanding their practical effectiveness in comprehending and emulating human conversations. This is especially true compared to text-based Large Language Models (LLMs), which benefit from extensive benchmarking. Human voice interactions are inherently more complex than text due to characteristics unique to spoken dialogue. Ambiguity poses one challenge, stemming from semantic factors like polysemy, as well as phonological aspects such as heterograph, heteronyms, and stress patterns. Additionally, context-dependency, like omission, coreference, and multi-turn interaction, adds further complexity to human conversational dynamics. To illuminate the current state of SDM development and to address these challenges, we present a benchmark dataset in this paper, which comprises 1,079 instances in English and Chinese. Accompanied by an LLM-based evaluation method that closely aligns with human judgment, this dataset facilitates a comprehensive exploration of the performance of SDMs in tackling these practical challenges.

Large Language Models (LLMs) are increasingly used as research collaborators for hypothesis refinement, methodological planning, and technical analysis across multi-turn interactions. In this setting, a useful assistant must be accurate, methodologically justified, logically consistent, and token-efficient. Current alignment approaches rarely achieve all of these together. Instruction-tuned models gain conversational quality through verbosity, and we show that science-agnostic general collaborative rewards compress responses at the expense of scientific rigor. We propose CollabSciReM, a goal-conditioned reward framework that decomposes the session-level reward into conversational quality, scientific rigor, and structural efficiency. We also introduce SciQuality, a pairwise evaluation of multi-turn research conversations grounded in 300 held-out scientific papers and scored on six dimensions: methodological soundness, justification, logical consistency, factual correctness, novelty, and responsiveness. Fine-tuned on 8.62K synthetic research conversations, CollabSciReM is preferred on SciQuality over a science-agnostic reward baseline trained on the same data for all four Llama and Qwen models, including a 65.3% win rate at matched response length. For the 7B and 8B models, CollabSciReM outperforms the science-agnostic reward baseline on the primary metric in 8 of 10 single- and multi-turn benchmark settings. In a blind study, domain experts rated CollabSciReM significantly higher on novelty than the general-reward variant and reported fewer hallucinated responses than both the general-reward variant and the base model.

Evaluations of audio-language models (ALMs) -- multimodal models that take interleaved audio and text as input and output text -- are hindered by the lack of standardized benchmarks; most benchmarks measure only one or two capabilities and omit evaluative aspects such as fairness or safety. Furthermore, comparison across models is difficult as separate evaluations test a limited number of models and use different prompting methods and inference parameters. To address these shortfalls, we introduce AHELM, a benchmark that aggregates various datasets -- including 2 new synthetic audio-text datasets called PARADE, which evaluates the ALMs on avoiding stereotypes, and CoRe-Bench, which measures reasoning over conversational audio through inferential multi-turn question answering -- to holistically measure the performance of ALMs across 10 aspects we have identified as important to the development and usage of ALMs: audio perception, knowledge, reasoning, emotion detection, bias, fairness, multilinguality, robustness, toxicity, and safety. We also standardize the prompts, inference parameters, and evaluation metrics to ensure equitable comparisons across models. We test 14 open-weight and closed-API ALMs from 3 developers and 3 additional simple baseline systems each consisting of an automatic speech recognizer and a language model. Our results show that while Gemini 2.5 Pro ranks top in 5 out of 10 aspects, it exhibits group unfairness (p=0.01) on ASR tasks whereas most of the other models do not. We also find that the baseline systems perform reasonably well on AHELM, with one ranking 5th overall despite having only speech-to-text capabilities. For transparency, all raw prompts, model generations, and outputs are available on our website at https://crfm.stanford.edu/helm/audio/v1.0.0. AHELM is intended to be a living benchmark and new datasets and models will be added over time.

Recent advances in large audio language models (LALMs) have driven the development of natural and intelligent speech interaction systems. Such systems need to model complex conversational behaviors, including turn-taking, overlapping speech, and speaker coordination. Multi-party conversations provide a realistic setting for studying these behaviors, yet existing Mandarin conversational corpora often lack synchronized participant-level speech tracks and comprehensive annotations. In this work, we introduce SmoothConv and DuplexConv, two complementary Mandarin multi-party conversational speech corpora totaling 2,100 hours. SmoothConv provides human-verified conversations for reliable analysis and evaluation, while DuplexConv offers large-scale automatically annotated conversations through a scalable pipeline for model training. Both corpora provide synchronized participant-level speech tracks and multi-dimensional fine-grained annotations. We further release the SmoothConv Benchmark and evaluate these resources on speech separation, multi-speaker automatic speech recognition (MSASR), and turn detection tasks. Experimental results demonstrate the utility of the proposed resources for multi-party speech interaction modeling. The datasets, benchmark, and related resources are publicly available.

Multi-party conversation generation, such as smart reply and collaborative assistants, is an increasingly important capability of generative AI, yet its evaluation remains a critical bottleneck. Compared to two-party dialogue, multi-party settings introduce distinct challenges, including complex turn-taking, role-dependent speaker behavior, long-range conversational structure, and multiple equally valid continuations. Accordingly, we introduce MPCEval, a task-aware evaluation and benchmarking suite for multi-party conversation generation. MPCEval decomposes generation quality into speaker modeling, content quality, and speaker--content consistency, and explicitly distinguishes local next-turn prediction from global full-conversation generation. It provides novel, quantitative, reference-free, and reproducible metrics that scale across datasets and models. We apply MPCEval to diverse public and real-world datasets and evaluate modern generation methods alongside human-authored conversations. The results reveal systematic, dimension-specific model characteristics in participation balance, content progression and novelty, and speaker--content consistency, demonstrating that evaluation objectives critically shape model assessment and that single-score evaluation obscures fundamental differences in multi-party conversational behavior. The implementation of MPCEval and the associated evaluation code are publicly available at https://github.com/Owen-Yang-18/MPCEval.

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation utterances, ignoring the interactions among previous utterances for context modeling. In this paper, we formulate previous utterances into context using a proposed deep utterance aggregation model to form a fine-grained context representation. In detail, a self-matching attention is first introduced to route the vital information in each utterance. Then the model matches a response with each refined utterance and the final matching score is obtained after attentive turns aggregation. Experimental results show our model outperforms the state-of-the-art methods on three multi-turn conversation benchmarks, including a newly introduced e-commerce dialogue corpus.

This paper presents ConvBench, a novel multi-turn conversation evaluation benchmark tailored for Large Vision-Language Models (LVLMs). Unlike existing benchmarks that assess individual capabilities in single-turn dialogues, ConvBench adopts a three-level multimodal capability hierarchy, mimicking human cognitive processes by stacking up perception, reasoning, and creativity. Each level focuses on a distinct capability, mirroring the cognitive progression from basic perception to logical reasoning and ultimately to advanced creativity. ConvBench comprises 577 meticulously curated multi-turn conversations encompassing 215 tasks reflective of real-world demands. Automatic evaluations quantify response performance at each turn and overall conversation level. Leveraging the capability hierarchy, ConvBench enables precise attribution of conversation mistakes to specific levels. Experimental results reveal a performance gap between multi-modal models, including GPT4-V, and human performance in multi-turn conversations. Additionally, weak fine-grained perception in multi-modal models contributes to reasoning and creation failures. ConvBench serves as a catalyst for further research aimed at enhancing visual dialogues.

We present MultiChallenge, a pioneering benchmark evaluating large language models (LLMs) on conducting multi-turn conversations with human users, a crucial yet underexamined capability for their applications. MultiChallenge identifies four categories of challenges in multi-turn conversations that are not only common and realistic among current human-LLM interactions, but are also challenging to all current frontier LLMs. All 4 challenges require accurate instruction-following, context allocation, and in-context reasoning at the same time. We also develop LLM as judge with instance-level rubrics to facilitate an automatic evaluation method with fair agreement with experienced human raters. Despite achieving near-perfect scores on existing multi-turn evaluation benchmarks, all frontier models have less than 50% accuracy on MultiChallenge, with the top-performing Claude 3.5 Sonnet (June 2024) achieving just a 41.4% average accuracy.

We present the Conversational Data Retrieval (CDR) benchmark, the first comprehensive test set for evaluating systems that retrieve conversation data for product insights. With 1.6k queries across five analytical tasks and 9.1k conversations, our benchmark provides a reliable standard for measuring conversational data retrieval performance. Our evaluation of 16 popular embedding models shows that even the best models reach only around NDCG@10 of 0.51, revealing a substantial gap between document and conversational data retrieval capabilities. Our work identifies unique challenges in conversational data retrieval (implicit state recognition, turn dynamics, contextual references) while providing practical query templates and detailed error analysis across different task categories. The benchmark dataset and code are available at https://github.com/l-yohai/CDR-Benchmark.

Large language models (LLMs) provide excellent text-generation capabilities, but standard prompting and generation methods generally do not lead to intentional or goal-directed agents and might necessitate considerable prompt tuning. This becomes particularly apparent in multi-turn conversations: even the best current LLMs rarely ask clarifying questions, engage in explicit information gathering, or take actions now that lead to better decisions after multiple turns. Reinforcement learning has the potential to leverage the powerful modeling capabilities of LLMs, as well as their internal representation of textual interactions, to create capable goal-directed language agents. This can enable intentional and temporally extended interactions, such as with humans, through coordinated persuasion and carefully crafted questions, or in goal-directed play through text games to bring about desired final outcomes. However, enabling this requires the community to develop stable and reliable reinforcement learning algorithms that can effectively train LLMs. Developing such algorithms requires tasks that can gauge progress on algorithm design, provide accessible and reproducible evaluations for multi-turn interactions, and cover a range of task properties and challenges in improving reinforcement learning algorithms. Our paper introduces the LMRL-Gym benchmark for evaluating multi-turn RL for LLMs, together with an open-source research framework containing a basic toolkit for getting started on multi-turn RL with offline value-based and policy-based RL methods. Our benchmark consists of 8 different language tasks, which require multiple rounds of language interaction and cover a range of tasks in open-ended dialogue and text games.

Today, large language models are widely used as judges to evaluate responses from other language models. Hence, it is imperative to benchmark and improve these LLM-judges on real-world language model usage: a typical human-assistant conversation is lengthy, and shows significant diversity in topics, intents, and requirements across turns, e.g. social interactions, task requests, feedback. We present Amulet, a framework that leverages pertinent linguistic concepts of dialog-acts and maxims to improve the accuracy of LLM-judges on preference data with complex, multi-turn conversational context. Amulet presents valuable insights about (a) the communicative structures and intents present in the conversation (dialog acts), and (b) the satisfaction of conversational principles (maxims) by the preference responses, and uses them to make judgments. On four challenging datasets, Amulet shows that (a) humans frequently (60 to 70 percent of the time) change their intents from one turn of the conversation to the next, and (b) in 75 percent of instances, the preference responses can be differentiated via dialog acts and/or maxims, reiterating the latter's significance in judging such data. Amulet can be used either as a judge by applying the framework to a single LLM, or integrated into a jury with different LLM judges; our judges and juries show strong improvements on relevant baselines for all four datasets.

Wearable devices such as smart glasses are transforming the way people interact with their surroundings, enabling users to seek information regarding entities in their view. Multi-Modal Retrieval-Augmented Generation (MM-RAG) plays a key role in supporting such questions, yet there is still no comprehensive benchmark for this task, especially regarding wearables scenarios. To fill this gap, we present CRAG-MM -- a Comprehensive RAG benchmark for Multi-modal Multi-turn conversations. CRAG-MM contains a diverse set of 6.5K (image, question, answer) triplets and 2K visual-based multi-turn conversations across 13 domains, including 6.2K egocentric images designed to mimic captures from wearable devices. We carefully constructed the questions to reflect real-world scenarios and challenges, including five types of image-quality issues, six question types, varying entity popularity, differing information dynamism, and different conversation turns. We design three tasks: single-source augmentation, multi-source augmentation, and multi-turn conversations -- each paired with an associated retrieval corpus and APIs for both image-KG retrieval and webpage retrieval. Our evaluation shows that straightforward RAG approaches achieve only 32% and 43% truthfulness on CRAG-MM single- and multi-turn QA, respectively, whereas state-of-the-art industry solutions have similar quality (32%/45%), underscoring ample room for improvement. The benchmark has hosted KDD Cup 2025, attracting about 1K participants and 5K submissions, with winning solutions improving baseline performance by 28%, highlighting its early impact on advancing the field.

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better systems is the scarcity of benchmarks that capture the complexity of real therapeutic interactions. Most existing benchmarks either only test clinical knowledge through multiple-choice questions or assess single responses in isolation. To bridge this gap, we present MindEval, a framework designed in collaboration with Ph.D-level Licensed Clinical Psychologists for automatically evaluating language models in realistic, multi-turn mental health therapy conversations. Through patient simulation and automatic evaluation with LLMs, our framework balances resistance to gaming with reproducibility via its fully automated, model-agnostic design. We begin by quantitatively validating the realism of our simulated patients against human-generated text and by demonstrating strong correlations between automatic and human expert judgments. Then, we evaluate 12 state-of-the-art LLMs and show that all models struggle, scoring below 4 out of 6, on average, with particular weaknesses in problematic AI-specific patterns of communication. Notably, reasoning capabilities and model scale do not guarantee better performance, and systems deteriorate with longer interactions or when supporting patients with severe symptoms. We release all code, prompts, and human evaluation data.

In this paper, we propose a Chinese multi-turn topic-driven conversation dataset, NaturalConv, which allows the participants to chat anything they want as long as any element from the topic is mentioned and the topic shift is smooth. Our corpus contains 19.9K conversations from six domains, and 400K utterances with an average turn number of 20.1. These conversations contain in-depth discussions on related topics or widely natural transition between multiple topics. We believe either way is normal for human conversation. To facilitate the research on this corpus, we provide results of several benchmark models. Comparative results show that for this dataset, our current models are not able to provide significant improvement by introducing background knowledge/topic. Therefore, the proposed dataset should be a good benchmark for further research to evaluate the validity and naturalness of multi-turn conversation systems. Our dataset is available at https://ai.tencent.com/ailab/nlp/dialogue/#datasets.

Travel planning is a natural real-world task to test large language models (LLMs) planning and tool-use abilities. Although prior work has studied LLM performance on travel planning, existing settings still differ from real-world needs, mainly due to limited domain coverage, insufficient modeling of users' implicit preferences in multi-turn conversations, and a lack of clear evaluation of agents' capability boundaries. To mitigate these gaps, we propose TravelBench, a benchmark for fully real-world travel planning. We collect user queries, user profile and tools from real scenarios, and construct three subtasks-Single-Turn, Multi-Turn, and Unsolvable-to evaluate agent's three core capabilities in real settings: (1) solving problems autonomously, (2) interacting with users over multiple turns to refine requirements, and (3) recognizing the limits of own abilities. To enable stable tool invocation and reproducible evaluation, we cache real tool-call results and build a sandbox environment that integrates ten travel-related tools. Agents can combine these tools to solve most practical travel planning problems, and our systematic verification demonstrates the stability of the proposed benchmark. We further evaluate multiple LLMs on TravelBench and conduct an in-depth analysis of their behaviors and performance. TravelBench provides a practical and reproducible evaluation benchmark to advance research on LLM agents for travel planning.\footnote{Our code and data will be available after internal review.

Although large language model (LLM) conversational systems process millions of multi-turn dialogues daily, they remain fundamentally reactive: they respond only after the user types a query. A key step toward proactive interaction is next-query prediction, which anticipates the user's subsequent query based solely on the preceding dialogue. Progress on this task is hindered by the lack of dedicated benchmarks and a fundamental efficiency--quality trade-off: naively concatenating full dialogue history incurs linearly growing token consumption, while truncating to the latest turn discards crucial cross-turn context. Our key insight is that accurate prediction does not require re-reading raw history; it suffices to track the user's evolving intent trajectory across topics, unresolved needs, and interest shifts. We propose OnePred, which maintains a recursively updated memory as its sole cross-turn context, bounding the per-turn cost independently of conversation length. We train the model via a two-stage reinforcement learning pipeline that first teaches what to predict, then what to compress, shaping the memory into a prediction-oriented intent chain. To establish a rigorous testbed, we introduce NQP-Bench, spanning three diverse subsets. Experiments demonstrate that OnePred reduces per-turn token consumption by up to 22times compared to full-history inputs while consistently exceeding all baselines in prediction quality, with larger gains on longer conversations. Our code is publicly available at https://github.com/ZBWpro/OnePred.

Large Language Model (LLM) agents have shown significant autonomous capabilities in dynamically searching and incorporating relevant tools or Model Context Protocol (MCP) servers for individual queries. However, fixed context windows limit effectiveness in multi-turn interactions requiring repeated, independent tool usage. We introduce MemTool, a short-term memory framework enabling LLM agents to dynamically manage tools or MCP server contexts across multi-turn conversations. MemTool offers three agentic architectures: 1) Autonomous Agent Mode, granting full tool management autonomy, 2) Workflow Mode, providing deterministic control without autonomy, and 3) Hybrid Mode, combining autonomous and deterministic control. Evaluating each MemTool mode across 13+ LLMs on the ScaleMCP benchmark, we conducted experiments over 100 consecutive user interactions, measuring tool removal ratios (short-term memory efficiency) and task completion accuracy. In Autonomous Agent Mode, reasoning LLMs achieve high tool-removal efficiency (90-94% over a 3-window average), while medium-sized models exhibit significantly lower efficiency (0-60%). Workflow and Hybrid modes consistently manage tool removal effectively, whereas Autonomous and Hybrid modes excel at task completion. We present trade-offs and recommendations for each MemTool mode based on task accuracy, agency, and model capabilities.

Emotional Intelligence (EI) is a critical yet underexplored dimension in the development of human-aligned LLMs. To address this gap, we introduce a unified, psychologically grounded four-layer taxonomy of EI tailored for large language models (LLMs), encompassing emotional tracking, cause inference, appraisal, and emotionally appropriate response generation. Building on this framework, we present EICAP-Bench, a novel MCQ style multi-turn benchmark designed to evaluate EI capabilities in open-source LLMs across diverse linguistic and cultural contexts. We evaluate six LLMs: LLaMA3 (8B), LLaMA3-Instruct, Gemma (9B), Gemma-Instruct, Qwen2.5 (7B), and Qwen2.5-Instruct on EmoCap-Bench, identifying Qwen2.5-Instruct as the strongest baseline. To assess the potential for enhancing EI capabilities, we fine-tune both Qwen2.5-Base and Qwen2.5-Instruct using LoRA adapters on UltraChat (UC), a large-scale, instruction-tuned dialogue dataset, in both English and Arabic. Our statistical analysis reveals that among the five EI layers, only the Appraisal layer shows significant improvement through UC-based fine-tuning. These findings highlight the limitations of existing pretraining and instruction-tuning paradigms in equipping LLMs with deeper emotional reasoning and underscore the need for targeted data and modeling strategies for comprehensive EI alignment.

Evaluating animal welfare reasoning in LLMs remains an open challenge despite rapid deployment in consumer and professional contexts where welfare considerations appear implicitly in everyday queries. Existing benchmarks such as AnimalHarmBench evaluate this through single-turn, explicitly framed questions, measuring whether models avoid harmful content when directly asked. This approach overlooks two failure modes: alignment degradation under sustained adversarial pressure, and moral sensitivity (whether a model spontaneously surfaces welfare stakes in everyday queries). To fill this gap, we construct MANTA, a benchmark of 1,088 five-turn conversations progressing from an implicit Turn-1 scenario through an explicit welfare prompt to three adversarial pressure rounds drawn from a five-type taxonomy: Social, Cultural, Economic, Pragmatic, and Epistemic. We score conversations on two dimensions: Animal Welfare Value Stability (AWVS, primary) and Animal Welfare Moral Sensitivity (AWMS, diagnostic). We evaluate seven frontier models: Claude Opus 4.7, GPT-5.5, DeepSeek V4, Llama 3.3 70B, Mistral Small, Grok 4.3, and Gemini 3.1 Flash Lite. Multi-turn evaluation captures behavior single-turn benchmarks miss: 4 of 7 models change rank relative to Turn 1 scores, including Gemini Flash Lite, which drops from fifth on AWMS to last on AWVS. AWMS and AWVS are positively but imperfectly correlated, suggesting moral-recognition tests capture a stable but incomplete component of model behavior under pressure. MANTA also enables a species-by-pressure interaction matrix unavailable to prior benchmarks, showing welfare robustness depends jointly on the animal and pressure applied; companion animals score above wild animals, which score above farmed animals and invertebrates. We release the dataset, scripted pressure plans, judge prompts, and analysis code.

Recent advancements in large language models (LLMs) have revolutionized their ability to handle single-turn tasks, yet real-world applications demand sophisticated multi-turn interactions. This survey provides a comprehensive review of recent advancements in evaluating and enhancing multi-turn interactions in LLMs. Focusing on task-specific scenarios, from instruction following in diverse domains such as math and coding to complex conversational engagements in roleplay, healthcare, education, and even adversarial jailbreak settings, we systematically examine the challenges of maintaining context, coherence, fairness, and responsiveness over prolonged dialogues. The paper organizes current benchmarks and datasets into coherent categories that reflect the evolving landscape of multi-turn dialogue evaluation. In addition, we review a range of enhancement methodologies under multi-turn settings, including model-centric strategies (contextual learning, supervised fine-tuning, reinforcement learning, and new architectures), external integration approaches (memory-augmented, retrieval-based methods, and knowledge graph), and agent-based techniques for collaborative interactions. Finally, we discuss open challenges and propose future directions for research to further advance the robustness and effectiveness of multi-turn interactions in LLMs. Related resources and papers are available at https://github.com/yubol-cmu/Awesome-Multi-Turn-LLMs.

Dialogue contradiction is a critical issue in open-domain dialogue systems. The contextualization nature of conversations makes dialogue contradiction detection rather challenging. In this work, we propose a benchmark for Contradiction Detection in Chinese Conversations, namely CDConv. It contains 12K multi-turn conversations annotated with three typical contradiction categories: Intra-sentence Contradiction, Role Confusion, and History Contradiction. To efficiently construct the CDConv conversations, we devise a series of methods for automatic conversation generation, which simulate common user behaviors that trigger chatbots to make contradictions. We conduct careful manual quality screening of the constructed conversations and show that state-of-the-art Chinese chatbots can be easily goaded into making contradictions. Experiments on CDConv show that properly modeling contextual information is critical for dialogue contradiction detection, but there are still unresolved challenges that require future research.

Conversational scams, such as romance and investment scams, are emerging as a major form of online fraud. Unlike one-shot scam lures such as fake lottery or unpaid toll messages, they unfold through multi-turn conversations in which scammers gradually manipulate victims using evolving psychological techniques. However, existing research mainly focuses on static scam detection or synthetic scams, leaving open whether language models can understand how real-world scams progress over time. We introduce PreScam, a benchmark for modeling scam progression from early conversations. Built from user-submitted scam reports, PreScam filters and structures 177,989 raw reports into 11,573 conversational scam instances spanning 20 scam categories. Each instance is hierarchically structured according to the scam lifecycle defined by the proposed scam kill chain, and further annotated at the turn level with scammer psychological actions and victim responses. We benchmark models on two tasks: real-time termination prediction, which estimates whether a conversation is approaching the termination stage, and scammer action prediction, which forecasts the scammer's subsequent actions. Results show a clear gap between surface-level fluency and progression modeling: supervised encoders substantially outperform zero-shot LLMs on real-time termination prediction, while next-action prediction remains only moderately successful even for strong LLMs. Taken together, these results show that current models can capture some scam-related cues, yet still struggle to track how risk escalates and how manipulation unfolds across turns.

Multimodal large language models (MLLMs) are increasingly deployed as assistants that interact through text and images, making it crucial to evaluate contextual safety when risk depends on both the visual scene and the evolving dialogue. Existing contextual safety benchmarks are mostly single-turn and often miss how malicious intent can emerge gradually or how the same scene can support both benign and exploitative goals. We introduce the Multi-Turn Multimodal Contextual Safety Benchmark (MTMCS-Bench), a benchmark of realistic images and multi-turn conversations that evaluates contextual safety in MLLMs under two complementary settings, escalation-based risk and context-switch risk. MTMCS-Bench offers paired safe and unsafe dialogues with structured evaluation. It contains over 30 thousand multimodal (image+text) and unimodal (text-only) samples, with metrics that separately measure contextual intent recognition, safety-awareness on unsafe cases, and helpfulness on benign ones. Across eight open-source and seven proprietary MLLMs, we observe persistent trade-offs between contextual safety and utility, with models tending to either miss gradual risks or over-refuse benign dialogues. Finally, we evaluate five current guardrails and find that they mitigate some failures but do not fully resolve multi-turn contextual risks.

We introduce a novel benchmark for evaluating the role-playing capabilities of language models. Our approach leverages language models themselves to emulate users in dynamic, multi-turn conversations and to assess the resulting dialogues. The framework consists of three main components: a player model assuming a specific character role, an interrogator model simulating user behavior, and a judge model evaluating conversation quality. We conducted experiments comparing automated evaluations with human annotations to validate our approach, demonstrating strong correlations across multiple criteria. This work provides a foundation for a robust and dynamic evaluation of model capabilities in interactive scenarios.

Recent multimodal large language models (MLLMs) have demonstrated significant potential in open-ended conversation, generating more accurate and personalized responses. However, their abilities to memorize, recall, and reason in sustained interactions within real-world scenarios remain underexplored. This paper introduces MMRC, a Multi-Modal Real-world Conversation benchmark for evaluating six core open-ended abilities of MLLMs: information extraction, multi-turn reasoning, information update, image management, memory recall, and answer refusal. With data collected from real-world scenarios, MMRC comprises 5,120 conversations and 28,720 corresponding manually labeled questions, posing a significant challenge to existing MLLMs. Evaluations on 20 MLLMs in MMRC indicate an accuracy drop during open-ended interactions. We identify four common failure patterns: long-term memory degradation, inadequacies in updating factual knowledge, accumulated assumption of error propagation, and reluctance to say no. To mitigate these issues, we propose a simple yet effective NOTE-TAKING strategy, which can record key information from the conversation and remind the model during its responses, enhancing conversational capabilities. Experiments across six MLLMs demonstrate significant performance improvements.

Many everyday tasks ranging from fixing appliances, cooking recipes to car maintenance require expert knowledge, especially when tasks are complex and multi-step. Despite growing interest in AI agents, there is a scarcity of dialogue-video datasets grounded for real world task assistance. In this paper, we propose a simple yet effective approach that transforms single-person instructional videos into task-guidance two-person dialogues, aligned with fine grained steps and video-clips. Our fully automatic approach, powered by large language models, offers an efficient alternative to the substantial cost and effort required for human-assisted data collection. Using this technique, we build HowToDIV, a large-scale dataset containing 507 conversations, 6636 question-answer pairs and 24 hours of videoclips across diverse tasks in cooking, mechanics, and planting. Each session includes multi-turn conversation where an expert teaches a novice user how to perform a task step by step, while observing user's surrounding through a camera and microphone equipped wearable device. We establish the baseline benchmark performance on HowToDIV dataset through Gemma-3 model for future research on this new task of dialogues for procedural-task assistance.

We present PLSQLBench, to our knowledge the first benchmark for evaluating whether LLMs can write executable PL/SQL programs, with correctness measured through execution-based tests. Existing LLM evaluations largely target general-purpose code generation or declarative text-to-SQL, leaving procedural database programming underexplored. PLSQLBench contains 2,865 instances: 2,594 single-turn tasks and 271 multi-turn conversations spanning 978 turns. The benchmark combines complex schema-grounded tasks over enterprise-style Spider 2 databases, simpler schema-grounded tasks derived from Spider, and MBPP-derived procedural problems, covering varying levels of database grounding and procedural complexity. Experiments with eight LLMs reveal recurring difficulties in schema grounding, PL/SQL dialect fidelity, procedural control flow, exception handling, and cross-turn consistency. Tool-augmented LLM agents improve performance on several schema-grounded evaluations, although substantial gaps remain. These results highlight procedural database programming capabilities not directly assessed by conventional code generation or text-to-SQL benchmarks. Our code is available at https://github.com/oracle-samples/plsqlbench.

As large language models (LLMs) evolve into sophisticated autonomous agents capable of complex software development tasks, evaluating their real-world capabilities becomes critical. While existing benchmarks like LoCoBench~qiu2025locobench assess long-context code understanding, they focus on single-turn evaluation and cannot capture the multi-turn interactive nature, tool usage patterns, and adaptive reasoning required by real-world coding agents. We introduce LoCoBench-Agent, a comprehensive evaluation framework specifically designed to assess LLM agents in realistic, long-context software engineering workflows. Our framework extends LoCoBench's 8,000 scenarios into interactive agent environments, enabling systematic evaluation of multi-turn conversations, tool usage efficiency, error recovery, and architectural consistency across extended development sessions. We also introduce an evaluation methodology with 9 metrics across comprehension and efficiency dimensions. Our framework provides agents with 8 specialized tools (file operations, search, code analysis) and evaluates them across context lengths ranging from 10K to 1M tokens, enabling precise assessment of long-context performance. Through systematic evaluation of state-of-the-art models, we reveal several key findings: (1) agents exhibit remarkable long-context robustness; (2) comprehension-efficiency trade-off exists with negative correlation, where thorough exploration increases comprehension but reduces efficiency; and (3) conversation efficiency varies dramatically across models, with strategic tool usage patterns differentiating high-performing agents. As the first long-context LLM agent benchmark for software engineering, LoCoBench-Agent establishes a rigorous foundation for measuring agent capabilities, identifying performance gaps, and advancing autonomous software development at scale.

In real-world applications, guardrails are often expected to identify unsafe user-model interactions according to application-specific safety policies, rather than relying on predefined risk taxonomies. In this work, we study this setting under the paradigm of in-context policy guardrailing, where guardrails predict safety violations based on policy specifications provided in context. To systematically evaluate this capability, we introduce SafePyramid, a safety benchmark comprising 1,000 multi-turn conversations across 10 domains and 3,000 corresponding application-specific policies, which together contain 61,699 distinct natural-language rules. SafePyramid organizes the evaluation into three difficulty levels: L0 evaluates individual-rule understanding, L1 evaluates reasoning over rule dependencies, and L2 evaluates adaptation of full novel policy frameworks defined in context. To ensure benchmark quality, we employ a rigorous multi-stage pipeline to construct and validate the benchmark. Using SafePyramid, we evaluate 10 frontier LLMs and 5 policy-configurable guardrails and find that in-context policy guardrailing remains highly challenging: even the best-performing model, GPT-5.5, exactly identifies the full set of violated rules in only 54.0%, 35.3%, and 12.9% cases on L0, L1, and L2, respectively. These results highlight the limitations of current guardrails and call for stronger in-context policy guardrails that can reliably execute policies, resolve rule dependencies, and adapt to novel policy frameworks.

With the growing adoption and capabilities of vision-language models (VLMs) comes the need for benchmarks that capture authentic user-VLM interactions. In response, we create VisionArena, a dataset of 230K real-world conversations between users and VLMs. Collected from Chatbot Arena - an open-source platform where users interact with VLMs and submit preference votes - VisionArena spans 73K unique users, 45 VLMs, and 138 languages. Our dataset contains three subsets: VisionArena-Chat, 200k single and multi-turn conversations between a user and a VLM; VisionArena-Battle, 30K conversations comparing two anonymous VLMs with user preference votes; and VisionArena-Bench, an automatic benchmark of 500 diverse user prompts that efficiently approximate the live Chatbot Arena model rankings. Additionally, we highlight the types of question asked by users, the influence of response style on preference, and areas where models often fail. We find open-ended tasks like captioning and humor are highly style-dependent, and current VLMs struggle with spatial reasoning and planning tasks. Lastly, we show finetuning the same base model on VisionArena-Chat outperforms Llava-Instruct-158K, with a 17-point gain on MMMU and a 46-point gain on the WildVision benchmark. Dataset at https://huggingface.co/lmarena-ai

Full-duplex voice agents--systems that listen and speak simultaneously--are rapidly moving from research to production. However, existing evaluations address conversational dynamics and task completion in isolation. We introduce τ-voice, a benchmark for evaluating voice agents on grounded tasks with real-world complexity: agents must navigate complex multi-turn conversations, adhere to domain policies, and interact with the environment. The framework extends τ^2-bench into a novel voice agent benchmark combining verifiable completion of complex grounded tasks, full-duplex interaction, and realistic audio--enabling direct comparison between voice and text performance. A controllable and realistic voice user simulator provides diverse accents, realistic audio environments, and rich turn-taking dynamics; by decoupling simulation from wall-clock time, the user simulator can use the most capable LLM without real-time constraints. We evaluate task completion (pass@1) and voice interaction quality across 278 tasks: while GPT-5 (reasoning) achieves 85%, voice agents reach only 31--51% under clean conditions and 26--38% under realistic conditions with noise and diverse accents--retaining only 30--45% of text capability; qualitative analysis confirms 79--90% of failures stem from agent behavior, suggesting that observed failures primarily reflect agent behavior under our evaluation setup. τ-voice provides a reproducible testbed for measuring progress toward voice agents that are natural, conversational, and reliable.

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between a user and an LLM can provide extensive information about an individual's traits and preferences. However, open questions remain on how well LLMs today can effectively leverage such history to (1) internalize the user's inherent traits and preferences, (2) track how the user profiling and preferences evolve over time, and (3) generate personalized responses accordingly in new scenarios. In this work, we introduce the PERSONAMEM benchmark. PERSONAMEM features curated user profiles with over 180 simulated user-LLM interaction histories, each containing up to 60 sessions of multi-turn conversations across 15 real-world tasks that require personalization. Given an in-situ user query, i.e. query issued by the user from the first-person perspective, we evaluate LLM chatbots' ability to identify the most suitable response according to the current state of the user's profile. We observe that current LLMs still struggle to recognize the dynamic evolution in users' profiles over time through direct prompting approaches. As a consequence, LLMs often fail to deliver responses that align with users' current situations and preferences, with frontier models such as GPT-4.1, o4-mini, GPT-4.5, o1, or Gemini-2.0 achieving only around 50% overall accuracy, suggesting room for improvement. We hope that PERSONAMEM, along with the user profile and conversation simulation pipeline, can facilitate future research in the development of truly user-aware chatbots. Code and data are available at github.com/bowen-upenn/PersonaMem.

As LLM-based agents are increasingly deployed in real-life scenarios, existing benchmarks fail to capture their inherent complexity of handling extensive information, leveraging diverse resources, and managing dynamic user interactions. To address this gap, we introduce VitaBench, a challenging benchmark that evaluates agents on versatile interactive tasks grounded in real-world settings. Drawing from daily applications in food delivery, in-store consumption, and online travel services, VitaBench presents agents with the most complex life-serving simulation environment to date, comprising 66 tools. Through a framework that eliminates domain-specific policies, we enable flexible composition of these scenarios and tools, yielding 100 cross-scenario tasks (main results) and 300 single-scenario tasks. Each task is derived from multiple real user requests and requires agents to reason across temporal and spatial dimensions, utilize complex tool sets, proactively clarify ambiguous instructions, and track shifting user intent throughout multi-turn conversations. Moreover, we propose a rubric-based sliding window evaluator, enabling robust assessment of diverse solution pathways in complex environments and stochastic interactions. Our comprehensive evaluation reveals that even the most advanced models achieve only 30% success rate on cross-scenario tasks, and less than 50% success rate on others. Overall, we believe VitaBench will serve as a valuable resource for advancing the development of AI agents in practical real-world applications. The code, dataset, and leaderboard are available at https://vitabench.github.io/

Large language models (LLMs) are increasingly applied in mental health support systems, where reliable recognition of high-risk states such as suicidal ideation and self-harm is safety-critical. However, existing evaluations primarily rely on aggregate performance metrics, which often obscure risk-specific failure modes and provide limited insight into model behavior in realistic, multi-turn interactions. We present MHDash, an open-source platform designed to support the development, evaluation, and auditing of AI systems for mental health applications. MHDash integrates data collection, structured annotation, multi-turn dialogue generation, and baseline evaluation into a unified pipeline. The platform supports annotations across multiple dimensions, including Concern Type, Risk Level, and Dialogue Intent, enabling fine-grained and risk-aware analysis. Our results reveal several key findings: (i) simple baselines and advanced LLM APIs exhibit comparable overall accuracy yet diverge significantly on high-risk cases; (ii) some LLMs maintain consistent ordinal severity ranking while failing absolute risk classification, whereas others achieve reasonable aggregate scores but suffer from high false negative rates on severe categories; and (iii) performance gaps are amplified in multi-turn dialogues, where risk signals emerge gradually. These observations demonstrate that conventional benchmarks are insufficient for safety-critical mental health settings. By releasing MHDash as an open platform, we aim to promote reproducible research, transparent evaluation, and safety-aligned development of AI systems for mental health support.

Adapting autonomous agents to industrial, domestic, and other daily tasks is currently gaining momentum. However, in the global or cross-lingual application contexts, ensuring effective interaction with the environment and executing unrestricted human task-specified instructions in diverse languages remains an unsolved problem. To address this challenge, we propose ReLI, a language-agnostic framework designed to enable autonomous agents to converse naturally, semantically reason about the environment, and to perform downstream tasks, regardless of the task instruction's linguistic origin. First, we ground large-scale pre-trained foundation models and transform them into language-to-action models that can directly provide common-sense reasoning and high-level robot control through natural, free-flow human-robot conversational interactions. Further, we perform cross-lingual grounding of the models to ensure that ReLI generalises across the global languages. To demonstrate the ReLI's robustness, we conducted extensive simulated and real-world experiments on various short- and long-horizon tasks, including zero-shot and few-shot spatial navigation, scene information retrieval, and query-oriented tasks. We benchmarked the performance on 140 languages involving over 70K multi-turn conversations. On average, ReLI achieved over 90%pm0.2 accuracy in cross-lingual instruction parsing and task execution success rates. These results demonstrate the ReLI's potential to enhance natural human-robot interaction in the real world while championing linguistic diversity. Demonstrations and resources will be publicly available at https://linusnep.github.io/ReLI/.

We present HealthBench, an open-source benchmark measuring the performance and safety of large language models in healthcare. HealthBench consists of 5,000 multi-turn conversations between a model and an individual user or healthcare professional. Responses are evaluated using conversation-specific rubrics created by 262 physicians. Unlike previous multiple-choice or short-answer benchmarks, HealthBench enables realistic, open-ended evaluation through 48,562 unique rubric criteria spanning several health contexts (e.g., emergencies, transforming clinical data, global health) and behavioral dimensions (e.g., accuracy, instruction following, communication). HealthBench performance over the last two years reflects steady initial progress (compare GPT-3.5 Turbo's 16% to GPT-4o's 32%) and more rapid recent improvements (o3 scores 60%). Smaller models have especially improved: GPT-4.1 nano outperforms GPT-4o and is 25 times cheaper. We additionally release two HealthBench variations: HealthBench Consensus, which includes 34 particularly important dimensions of model behavior validated via physician consensus, and HealthBench Hard, where the current top score is 32%. We hope that HealthBench grounds progress towards model development and applications that benefit human health.

As corporate AI adoption continues to grow, enterprise-grade LLM agents are being deployed into sensitive contexts such as hiring, healthcare, and finance. In these contexts, compliance with rules specified in an agent's system context is a first-order legal concern. Currently, no evaluation framework systematically measures which LLM models tend to violate compliance rules, especially under pressure from a persistent user, a hurried manager, or circumstances where violation is convenient or attractive. We introduce PACT (Pressure-Applied Compliance Testing), a benchmark for rule-following under pressure in AI agents assisting employees in daily tasks across twelve regulated enterprise domains and forty-eight scenarios, each set in a realistic multi-turn conversation. Each benchmark item pairs a standing rule against a rule-violating shortcut, and applies a battery of pressures across different wordings and system-prompt modes. We construct PACT component by component under strict LLM-as-judge auditing to ensure samples are unambiguous, ungameable, and realistic enough to avoid eliciting evaluation-aware behavior. We use PACT to profile LLM compliance across six complementary metrics that create a holistic picture of an AI assistant's robustness under pressure and throughout multi-turn conversations, its transparency, and ability to correctly discern where a rule applies. We aggregate this profile into PACTScore, a reliability-weighted compliance rate over all items and modes. Our results across 22 common LLM models spanning multiple providers and sizes show substantial variability in compliance across models and metric dimensions. Even the strongest assistants mis-apply a rule on 6 to 10% of items, and ordinary user pressure raises the violation rate by 65% on average. PACT highlights compliance risks in LLM assistants, motivating guardrails and careful model selection.

As web platforms evolve towards greater personalization and emotional complexity, conversational agents must transcend superficial empathy to demonstrate identity-aware emotional reasoning. However, existing systems face two limitations: (1) reliance on situation-centric datasets lacking persistent user identity, which hampers the capture of personalized affective nuances; and (2) dependence on opaque, coarse reward signals that hinder development of verifiable empathetic reasoning. To address these gaps, we introduce KardiaBench, a large-scale user-grounded benchmark comprising 178,080 QA pairs across 22,080 multi-turn conversations anchored to 671 real-world profiles. The dataset is constructed via a model-in-the-loop pipeline with iterative rubric-guided refinement to ensure psychological plausibility and persona consistency. This progressive empathy pipeline that integrates user comprehension, contextual reasoning, and emotion perception into conversations, followed by iterative critique and rubric-based refinement to ensure psychological plausibility, emotional fidelity, and persona consistency. Building on this, we propose Kardia-R1, a framework that trains models for interpretable, stepwise empathetic cognition. Kardia-R1 leverages Rubric-as-Judge Empathetic Reinforcement Learning (Rubric-ERL), a GRPO-based method that uses explainable, human-aligned rubric rewards to tightly couple user understanding, emotional inference, and supportive response generation. Extensive experiments across four LLM backbones demonstrate that Kardia-R1 consistently outperforms othet methods in emotion accuracy, empathy, relevance, persona consistency, and safety. Our dataset and model will be released at https://github.com/JhCircle/Kardia-R1.

As LLMs become more capable, they are increasingly deployed as collaborative agents, taking on user-delegated tasks through iterative interaction. Yet genuine interaction is inherently dynamic: users rarely specify their intent upfront, instead disclosing, revising, and reshaping it as the conversation unfolds. Despite this, LLMs are still predominantly evaluated or trained in single-turn, fully-specified settings, leaving open a fundamental question: how well do LLMs track and act on user intent as it evolves over the course of a conversation? To study this, we introduce a framework that transforms static, single-turn tasks into dynamic multi-turn conversations in which the user's intent evolves across turns--incrementally revealed, revised, and at times redirected mid-conversation--while preserving each task's original evaluation protocol, enabling existing benchmarks to be reused as controlled testbeds without new annotation. Across multiple tasks, we surface a consistent phenomenon: strong static-setting performance does not transfer to the evolving-intent setting, with substantial drops across model families. Our findings point to a fundamental gap: today's LLMs do not yet faithfully track and act on the user's evolving intent, a capability invisible to static evaluation yet critical for future collaborative agents.

Multi-turn jailbreak attacks have emerged as a critical safety threat to LLMs, as harmful objectives are decomposed across a sequence of apparently benign turns to bypass guardrails. Existing defenses lack the reasoning capacity to identify evolving manipulation patterns, often trading helpfulness for safety by over-refusing benign requests related to sensitive topics. We introduce Trace, a multi-turn defense with trajectory-aware structured reasoning. Before generating each response, the model identifies manipulation cues from the trajectory, evaluates both the benign and adversarial interpretations of user intent, assigns a jailbreak score, and commits to an action: Allow, Caution, or Decline. We curate 4k multi-turn adversarial conversations from five attack frameworks, pair them with 2.4k benign dialogs, and 600 sensitive-but-benign conversations. We train Llama-3.1-8B-Instruct with SFT and GRPO under a multi-component reward that jointly optimizes helpfulness on benign prompts and robustness against jailbreak attempts. Across seven multi-turn attack benchmarks, Trace attains an average attack success rate (ASR) of 14.5% against 31.4% for the strongest baseline and 74.9% for the undefended target, while significantly raising the attacker effort required per successful jailbreak. Trace also balances usability and safety, achieving a 93.3% average compliance on over-refusal benchmarks.

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need for developing LLMs that can effectively engage in logically consistent multi-turn dialogue, seek information and reason with incomplete data. To this end, we introduce a novel benchmark comprising a suite of multi-turn tasks each designed to test specific reasoning, interactive dialogue, and information-seeking abilities. These tasks have deterministic scoring mechanisms, thus eliminating the need for human intervention. Evaluating frontier models on our benchmark reveals significant headroom. Our analysis shows that most errors emerge from poor instruction following, reasoning failures, and poor planning. This benchmark provides valuable insights into the strengths and weaknesses of current LLMs in handling complex, interactive scenarios and offers a robust platform for future research aimed at improving these critical capabilities.

Large Language Models demonstrate outstanding performance in many language tasks but still face fundamental challenges in managing the non-linear flow of human conversation. The prevalent approach of treating dialogue history as a flat, linear sequence is misaligned with the intrinsically hierarchical and branching structure of natural discourse, leading to inefficient context utilization and a loss of coherence during extended interactions involving topic shifts or instruction refinements. To address this limitation, we introduce Context-Agent, a novel framework that models multi-turn dialogue history as a dynamic tree structure. This approach mirrors the inherent non-linearity of conversation, enabling the model to maintain and navigate multiple dialogue branches corresponding to different topics. Furthermore, to facilitate robust evaluation, we introduce the Non-linear Task Multi-turn Dialogue (NTM) benchmark, specifically designed to assess model performance in long-horizon, non-linear scenarios. Our experiments demonstrate that Context-Agent enhances task completion rates and improves token efficiency across various LLMs, underscoring the value of structured context management for complex, dynamic dialogues. The dataset and code is available at GitHub.

Persuasion is a powerful capability of large language models (LLMs) that both enables beneficial applications (e.g. helping people quit smoking) and raises significant risks (e.g. large-scale, targeted political manipulation). Prior work has found models possess a significant and growing persuasive capability, measured by belief changes in simulated or real users. However, these benchmarks overlook a crucial risk factor: the propensity of a model to attempt to persuade in harmful contexts. Understanding whether a model will blindly ``follow orders'' to persuade on harmful topics (e.g. glorifying joining a terrorist group) is key to understanding the efficacy of safety guardrails. Moreover, understanding if and when a model will engage in persuasive behavior in pursuit of some goal is essential to understanding the risks from agentic AI systems. We propose the Attempt to Persuade Eval (APE) benchmark, that shifts the focus from persuasion success to persuasion attempts, operationalized as a model's willingness to generate content aimed at shaping beliefs or behavior. Our evaluation framework probes frontier LLMs using a multi-turn conversational setup between simulated persuader and persuadee agents. APE explores a diverse spectrum of topics including conspiracies, controversial issues, and non-controversially harmful content. We introduce an automated evaluator model to identify willingness to persuade and measure the frequency and context of persuasive attempts. We find that many open and closed-weight models are frequently willing to attempt persuasion on harmful topics and that jailbreaking can increase willingness to engage in such behavior. Our results highlight gaps in current safety guardrails and underscore the importance of evaluating willingness to persuade as a key dimension of LLM risk. APE is available at github.com/AlignmentResearch/AttemptPersuadeEval

Full-Duplex Speech Language Models (FD-SLMs) enable real-time, overlapping conversational interactions, offering a more dynamic user experience compared to traditional half-duplex models. However, existing benchmarks primarily focus on evaluating single-round interactions, neglecting the complexities of multi-round communication. Evaluating FD-SLMs in multi-round settings poses significant challenges, including blurred turn boundaries in communication and context inconsistency during model inference. Also, existing benchmarks often focus solely on evaluating conversational features, neglecting other critical aspects. To address these gaps, we introduce MTR-DuplexBench, a novel benchmark designed for a comprehensive multi-round evaluation of FD-SLMs. MTR-DuplexBench not only segments continuous full-duplex dialogues into discrete turns for turn-by-turn assessment but also incorporates various evaluation aspects, including conversational features, dialogue quality, instruction following, and safety. Experimental results reveal that current FD-SLMs face difficulties in maintaining consistent performance across multiple rounds and evaluation dimensions, highlighting the necessity and effectiveness of our benchmark. Code and data are available at: https://github.com/ZhangHe0918/MTR-DuplexBench

In real-world applications with Large Language Models (LLMs), external retrieval mechanisms - such as Search-Augmented Generation (SAG), tool utilization, and Retrieval-Augmented Generation (RAG) - are often employed to enhance the quality of augmented generations in dialogues. These approaches often come with multi-turn dialogue, where each interaction is enriched by relevant information retrieved from external sources. Existing benchmarks either assess LLMs' chat abilities in multi-turn dialogues or their use of retrieval for augmented responses in single-turn settings. However, there is a gap in evaluating LLMs' ability to leverage retrieval for more precise responses across multiple turns. To address this limitation, we introduce RAD-Bench (Retrieval Augmented Dialogue), a benchmark designed to evaluate LLMs' capabilities in multi-turn dialogues following retrievals, essential for their deployment in context-rich applications. RAD-Bench evaluates two key abilities of LLMs: Retrieval Synthesis and Retrieval Reasoning. These are measured using discriminative questions and retrieved contexts, and corresponding reference answers, assessing how effectively LLMs integrate and reason with context to maintain and enhance conversation quality over multiple turns. Our evaluation results on commonly used LLMs reveal that model performance deteriorates as additional layers of conditions or constraints are applied across conversation turns, even when accurate retrieved contexts are provided. The data and code are available at https://github.com/mtkresearch/RAD-Bench

The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese multi-domain knowledge-driven conversation dataset, KdConv, which grounds the topics in multi-turn conversations to knowledge graphs. Our corpus contains 4.5K conversations from three domains (film, music, and travel), and 86K utterances with an average turn number of 19.0. These conversations contain in-depth discussions on related topics and natural transition between multiple topics. To facilitate the following research on this corpus, we provide several benchmark models. Comparative results show that the models can be enhanced by introducing background knowledge, yet there is still a large space for leveraging knowledge to model multi-turn conversations for further research. Results also show that there are obvious performance differences between different domains, indicating that it is worth to further explore transfer learning and domain adaptation. The corpus and benchmark models are publicly available.

Large Language Models (LLMs) have shown remarkable capabilities for complex tasks, yet adaptation in medical domain, specifically mental health, poses specific challenges. Mental health is a rising concern globally with LLMs having large potential to help address the same. We highlight three primary challenges for LLMs in mental health - lack of high quality interpretable and knowledge grounded training data; training paradigms restricted to core capabilities, and evaluation of multi turn dialogue settings. Addressing it, we present oMind framework which includes training and aligning LLM agents for diverse capabilities including conversations; high quality ~164k multi-task SFT dataset, as a result of our generation pipeline based on Structured Knowledge retrieval, LLM based pruning, and review actions. We also introduce oMind-Chat - a novel multi turn benchmark dataset with expert annotated turn level and conversation level rubrics. Our diverse experiments on both core capabilities and conversations shows oMind LLMs consistently outperform baselines. oMind-LLM also shows significantly better reasoning with up to 80% win rate.

Large-scale open-domain dialogue data crawled from public social media has greatly improved the performance of dialogue models. However, long-turn dialogues are still highly scarce. Specifically, most dialogue sessions in existing corpora have less than three turns. To alleviate this issue, we propose the Retrieve, Reorganize and Rescale framework (Re^3Dial), which can automatically construct a billion-scale long-turn dialogue corpus from existing short-turn dialogue data. Re^3Dial first trains an Unsupervised Dense Session Retriever (UDSR) to capture semantic and discourse relationships within multi-turn dialogues for retrieving relevant and coherent sessions. It then reorganizes the short-turn dialogues into long-turn sessions via recursively retrieving and selecting the consecutive sessions with our proposed diversity sampling strategy. Extensive evaluations on multiple multi-turn dialogue benchmarks demonstrate that Re^3Dial consistently and significantly improves the dialogue model's ability to utilize long-term context for modeling multi-turn dialogues across different pre-training settings. Finally, we build a toolkit for efficiently rescaling dialogue corpus with Re^3Dial, which enables us to construct a corpus containing 1B Chinese dialogue sessions with 11.3 turns on average (5X longer than the original EVA corpus). We will release our UDSR model, toolkit, and data for public use.

This study investigates language models' generative capabilities in tool-use dialogs. We categorize the models' outputs in tool-use dialogs into four distinct types: Tool Call, Answer Completion, Slot Question, and Relevance Detection, which serve as aspects for evaluation. We introduce FunctionChat-Bench, comprising 700 evaluation items and automated assessment programs. Using this benchmark, we evaluate several language models that support function calling. Our findings indicate that while language models may exhibit high accuracy in single-turn Tool Call scenarios, this does not necessarily translate to superior generative performance in multi-turn environments. We argue that the capabilities required for function calling extend beyond generating tool call messages; they must also effectively generate conversational messages that engage the user.

This paper introduces fourteen novel datasets for the evaluation of Large Language Models' safety in the context of enterprise tasks. A method was devised to evaluate a model's safety, as determined by its ability to follow instructions and output factual, unbiased, grounded, and appropriate content. In this research, we used OpenAI GPT as point of comparison since it excels at all levels of safety. On the open-source side, for smaller models, Meta Llama2 performs well at factuality and toxicity but has the highest propensity for hallucination. Mistral hallucinates the least but cannot handle toxicity well. It performs well in a dataset mixing several tasks and safety vectors in a narrow vertical domain. Gemma, the newly introduced open-source model based on Google Gemini, is generally balanced but trailing behind. When engaging in back-and-forth conversation (multi-turn prompts), we find that the safety of open-source models degrades significantly. Aside from OpenAI's GPT, Mistral is the only model that still performed well in multi-turn tests.

Speakers in natural conversation take turns speaking and listening, deciding in real time when to take, hold, or yield the floor. However, turn-taking evaluation remains limited due to the lack of a consistent, linguistically grounded evaluation protocol and hand-annotated data covering diverse conversation types. To address this, we present TurnBench, a multi-domain benchmark that pairs a 30-hour, hand-labeled corpus of dyadic human conversation with a standardized evaluation protocol for end-of-turn and interruption detection. We set conversation type as a controllable experimental variable, covering six distinct interaction styles, and triple-annotate each conversation. Benchmarking 14 heterogeneous turn-taking systems, we find end-of-turn recall stable across types, while interruption false positives are strongly type-dependent and concentrated in backchannel-dense interaction styles. Although in smooth floor transfers human listeners begin speaking a median 151 ms before the current turn ends, no current system performs equivalently without incurring excessive false positives. We release our corpus, a 104-hour training set, and a public leaderboard with an interactive dataset viewer at https://turnbench.sesame.com

Users interacting with Large Language Models (LLMs) in a multi-turn conversation routinely refine their requests or pivot to new topics. LLMs, however, often miss these topic shifts and carry over irrelevant context from previous turns, leading to inaccurate responses. In this paper, we stress-test the multi-turn understanding of LLMs and study the following two sub-tasks: (1) detecting whether the user pivots or refines in the current turn, and (2) shortlisting relevant context from previous turns. To this end, we construct synthetic benchmarks based on real-world datasets from varied domains, as to simulate context shifts of different levels of difficulty. We then evaluate the zero-shot performance of ten LLMs (open-weight, closed-source and reasoning), and demonstrate that only some reasoning and strongly instructed LLMs are accurate in detecting pivots; open-weight LLMs struggle with the task and frequently carry stale context even with explicit cues; and all models suffer from a position bias. Based on the results, we discuss key takeaways for improving long-term robustness in multi-turn capabilities for LLMs.

Considerable efforts have been invested in augmenting the role-playing proficiency of open-source large language models (LLMs) by emulating proprietary counterparts. Nevertheless, we posit that LLMs inherently harbor role-play capabilities, owing to the extensive knowledge of characters and potential dialogues ingrained in their vast training corpora. Thus, in this study, we introduce Ditto, a self-alignment method for role-play. Ditto capitalizes on character knowledge, encouraging an instruction-following LLM to simulate role-play dialogues as a variant of reading comprehension. This method creates a role-play training set comprising 4,000 characters, surpassing the scale of currently available datasets by tenfold regarding the number of roles. Subsequently, we fine-tune the LLM using this self-generated dataset to augment its role-playing capabilities. Upon evaluating our meticulously constructed and reproducible role-play benchmark and the roleplay subset of MT-Bench, Ditto, in various parameter scales, consistently maintains a consistent role identity and provides accurate role-specific knowledge in multi-turn role-play conversations. Notably, it outperforms all open-source role-play baselines, showcasing performance levels comparable to advanced proprietary chatbots. Furthermore, we present the first comprehensive cross-supervision alignment experiment in the role-play domain, revealing that the intrinsic capabilities of LLMs confine the knowledge within role-play. Meanwhile, the role-play styles can be easily acquired with the guidance of smaller models. We open-source related resources at https://github.com/OFA-Sys/Ditto.

Impressive progress has been made on chat models based on Large Language Models (LLMs) recently; however, there is a noticeable lag in multi-turn conversations between open-source chat models (e.g., Alpaca and Vicuna) and the leading chat models (e.g., ChatGPT and GPT-4). Through a series of analyses, we attribute the lag to the lack of enough high-quality multi-turn instruction-tuning data. The available instruction-tuning data for the community are either single-turn conversations or multi-turn ones with certain issues, such as non-human-like instructions, less detailed responses, or rare topic shifts. In this paper, we address these challenges by introducing Parrot, a highly scalable solution designed to automatically generate high-quality instruction-tuning data, which are then used to enhance the effectiveness of chat models in multi-turn conversations. Specifically, we start by training the Parrot-Ask model, which is designed to emulate real users in generating instructions. We then utilize Parrot-Ask to engage in multi-turn conversations with ChatGPT across a diverse range of topics, resulting in a collection of 40K high-quality multi-turn dialogues (Parrot-40K). These data are subsequently employed to train a chat model that we have named Parrot-Chat. We demonstrate that the dialogues gathered from Parrot-Ask markedly outperform existing multi-turn instruction-following datasets in critical metrics, including topic diversity, number of turns, and resemblance to human conversation. With only 40K training examples, Parrot-Chat achieves strong performance against other 13B open-source models across a range of instruction-following benchmarks, and particularly excels in evaluations of multi-turn capabilities. We make all codes, datasets, and two versions of the Parrot-Ask model based on LLaMA2-13B and KuaiYii-13B available at https://github.com/kwai/KwaiYii/Parrot.

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the context-dependent user intent evolves across interactions, requiring contextual interpretation, query reformulation, and dynamic coordination between retrieval and generation. Existing studies usually follow static rewrite, retrieve, and generate pipelines, which optimize different procedures separately and overlook the mixed-initiative action optimization simultaneously. Although the recent developments in deep search agents demonstrate the effectiveness in jointly optimizing retrieval and generation via reasoning, these approaches focus on single-turn scenarios, which might lack the ability to handle multi-turn interactions. We introduce a conversational agent that interleaves search and reasoning across turns, enabling exploratory and adaptive behaviors learned through reinforcement learning (RL) training with tailored rewards towards evolving user goals. The experimental results across four widely used conversational benchmarks demonstrate the effectiveness of our methods by surpassing several existing strong baselines.

Code-switching is a widespread practice among the world's multilingual majority, yet few benchmarks accurately reflect its complexity in everyday communication. We present PingPong, a benchmark for natural multi-party code-switching dialogues covering five language-combination variations, some of which are trilingual. Our dataset consists of human-authored conversations among 2 to 4 participants covering authentic, multi-threaded structures where replies frequently reference much earlier points in the dialogue. We demonstrate that our data is significantly more natural and structurally diverse than machine-generated alternatives, offering greater variation in message length, speaker dominance, and reply distance. Based on these dialogues, we define three downstream tasks: Question Answering, Dialogue Summarization, and Topic Classification. Evaluations of several state-of-the-art language models on PingPong reveal that performance remains limited on code-switched inputs, underscoring the urgent need for more robust NLP systems capable of addressing the intricacies of real-world multilingual discourse.

While large language models excel at following explicit instructions, they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses rather than seeking clarification. We introduce InfoQuest, a multi-turn chat benchmark designed to evaluate how dialogue agents handle hidden context in open-ended user requests. The benchmark presents intentionally ambiguous scenarios that require models to engage in information-seeking dialogue through clarifying questions before providing appropriate responses. Our evaluation of both open and closed-source models reveals that while proprietary models generally perform better, all current assistants struggle with effectively gathering critical information, often requiring multiple turns to infer user intent and frequently defaulting to generic responses without proper clarification. We provide a systematic methodology for generating diverse scenarios and evaluating models' information-seeking capabilities, offering insights into the current limitations of language models in handling ambiguous requests through multi-turn interactions.

Large Language Models (LLMs) have demonstrated impressive capabilities in various tasks, including instruction following, which is crucial for aligning model outputs with user expectations. However, evaluating LLMs' ability to follow instructions remains challenging due to the complexity and subjectivity of human language. Current benchmarks primarily focus on single-turn, monolingual instructions, which do not adequately reflect the complexities of real-world applications that require handling multi-turn and multilingual interactions. To address this gap, we introduce Multi-IF, a new benchmark designed to assess LLMs' proficiency in following multi-turn and multilingual instructions. Multi-IF, which utilizes a hybrid framework combining LLM and human annotators, expands upon the IFEval by incorporating multi-turn sequences and translating the English prompts into another 7 languages, resulting in a dataset of 4,501 multilingual conversations, where each has three turns. Our evaluation of 14 state-of-the-art LLMs on Multi-IF reveals that it presents a significantly more challenging task than existing benchmarks. All the models tested showed a higher rate of failure in executing instructions correctly with each additional turn. For example, o1-preview drops from 0.877 at the first turn to 0.707 at the third turn in terms of average accuracy over all languages. Moreover, languages with non-Latin scripts (Hindi, Russian, and Chinese) generally exhibit higher error rates, suggesting potential limitations in the models' multilingual capabilities. We release Multi-IF prompts and the evaluation code base to encourage further research in this critical area.

Recent advancements in Large Language Models (LLMs) have shown outstanding potential for role-playing applications. Evaluating these capabilities is becoming crucial yet remains challenging. Existing benchmarks mostly adopt a character-centric approach, simplify user-character interactions to isolated Q&A tasks, and fail to reflect real-world applications. To address this limitation, we introduce RMTBench, a comprehensive user-centric bilingual role-playing benchmark featuring 80 diverse characters and over 8,000 dialogue rounds. RMTBench includes custom characters with detailed backgrounds and abstract characters defined by simple traits, enabling evaluation across various user scenarios. Our benchmark constructs dialogues based on explicit user motivations rather than character descriptions, ensuring alignment with practical user applications. Furthermore, we construct an authentic multi-turn dialogue simulation mechanism. With carefully selected evaluation dimensions and LLM-based scoring, this mechanism captures the complex intention of conversations between the user and the character. By shifting focus from character background to user intention fulfillment, RMTBench bridges the gap between academic evaluation and practical deployment requirements, offering a more effective framework for assessing role-playing capabilities in LLMs. All code and datasets will be released soon.

As Large Language Models (LLMs) increasingly serve as primary knowledge retrieval interfaces, their robustness against persuasion attacks---attempts to inject misinformation or enforce counterfactuals---has become a critical safety concern. Existing red-teaming frameworks typically evaluate models in multi-turn dialogues where the target model retains full conversation history. We identify a critical flaw in this setting termed ``Refusal Inertia'': a model's initial refusal often propagates through subsequent turns largely to maintain contextual consistency, thereby masking its true vulnerability to sophisticated, isolated persuasion attempts. To rigorously evaluate the ``cold-start'' defense capabilities of SOTA models, we introduce the SAST-IR (Stateful Attacker, Stateless Target - Iterative Refinement) framework. By enforcing a memory wipe on the target while retaining the attacker's history, we simulate a worst-case adversarial setting using multi-turn (stateless) iterations. Leveraging CP-Agent (Cognitive Persuasion Agent), an enhanced diagnosis-guided agent, our experiments on the custom CounterFact-Strict dataset (N=50) yield alarming results: simple, diverse attack strategies achieved a staggering 96\% success rate, exposing severe brittleness in memory-less defense. Furthermore, we reveal a ``Complexity Paradox'': while complex, iteratively refined attacks are effective, they often trigger defensive compliance, whereas simple strategies achieve a higher rate of genuine persuasion (84.7\%). Our code and dataset are available at GitHub, https://github.com/cza1006/llm-persuasion-defense.

Recent benchmarks rely on user simulators to evaluate AI agents in multi-turn interaction. While existing simulation techniques demonstrate surface fidelity to human style and behavior, ecologically valid interactive benchmarking also requires alignment in when and how agents fail across simulated and real user populations. We find that existing simulators lack outcome calibration: agreement with observed success rates and failure patterns when real users interact with the same agent. We introduce Calibrated User Embeddings (CUE), a framework that both encodes observed sessions and samples continuous representations, then decodes them into persona commands to steer LLMs to act as user simulators without training. Through this, we evaluate user-conditioned replay of past sessions and aggregate metric agreement when sampling novel personas for the same tasks. On τ^2-Bench, CUEd simulators commit fewer simulator-attributed errors and more faithfully reproduce real-user agent failure modes, aggregate success rates, and outcomes for specific task-user pairs than other persona-based simulation methods. These gains coexist with competitive user fidelity as measured using metrics established in prior work. After being fit to mostly customer support interactions, the same CUEd simulators generalize to document creation, math tutoring, and casual conversation, and remain effective across different simulator LLMs without CUE retraining.

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge amount of real conversation data. In this paper, we construct a large-scale real scenario Chinese E-commerce conversation corpus, JDDC, with more than 1 million multi-turn dialogues, 20 million utterances, and 150 million words. The dataset reflects several characteristics of human-human conversations, e.g., goal-driven, and long-term dependency among the context. It also covers various dialogue types including task-oriented, chitchat and question-answering. Extra intent information and three well-annotated challenge sets are also provided. Then, we evaluate several retrieval-based and generative models to provide basic benchmark performance on the JDDC corpus. And we hope JDDC can serve as an effective testbed and benefit the development of fundamental research in dialogue task

People increasingly use large language models (LLMs) for mental health support, yet their safety in evolving, high-risk conversations remains poorly characterised. We developed K-Bench, a clinician-calibrated, protected benchmark evaluating 125 model configurations representing 33 base models from 14 providers across a fixed cohort of 200 multi-turn vignettes involving suicide, self-harm, domestic violence, substance misuse, and no-risk presentations. Synthetic patient conversations showed substantial distributional overlap with real human-AI conversations. A frozen GPT-4o judge achieved 94.2% exact agreement with clinician consensus across 6,751 eligible item comparisons from 151 clinician-rated transcripts. Leading models combined strong supportive conversation with combined-risk scores above 95, whereas risk exploration exposed substantial variation among lower-performing configurations. Therapeutic prompting produced configuration-specific gains concentrated among weaker models, while elevated reasoning produced no average improvement. K-Bench combines broader clinical coverage and configuration-scale comparison with a continuously updated public leaderboard whose operational test materials are protected from direct optimisation. The leaderboard is available at www.k-bench.ai.

Large language models (LLMs) are increasingly used in interactive applications, and human evaluation remains the gold standard for assessing their performance in multi-turn conversations. Since human studies are costly, time-consuming, and hard to reproduce, recent work explores using LLMs to simulate users for automatic assistant evaluation. However, there is no benchmark or systematic study to evaluate whether these simulated users are reliable stand-ins for real users. To address this, we introduce SimulatorArena, a benchmark of 909 annotated human-LLM conversations on two interactive tasks -- math tutoring and document creation. SimulatorArena evaluates simulators based on how closely their messages match human behavior and how well their assistant ratings align with human judgments. Experiments on various simulator methods show that simulators conditioned on user profiles, capturing traits like background and message styles, align closely with human judgments. They reach Spearman's rho of 0.7 on both tasks, providing a practical, scalable alternative to human evaluation. Using the best simulator for each task, we benchmark 18 assistants, including the latest LLMs such as GPT-5, Claude 4.1 Opus, and Gemini 2.5 Pro.

Instruction-tuned language models increasingly rely on large multi-turn dialogue corpora, but these datasets are often noisy and structurally inconsistent, with topic drift, repetitive chitchat, and mismatched answer formats across turns. We address this from a data selection perspective and propose MDS (Multi-turn Dialogue Selection), a dialogue-level framework that scores whole conversations rather than isolated turns. MDS combines a global coverage stage that performs bin-wise selection in the user-query trajectory space to retain representative yet non-redundant dialogues, with a local structural stage that evaluates within-dialogue reliability through entity-grounded topic grounding and information progress, together with query-answer form consistency for functional alignment. MDS outperforms strong single-turn selectors, dialogue-level LLM scorers, and heuristic baselines on three multi-turn benchmarks and an in-domain Banking test set, achieving the best overall rank across reference-free and reference-based metrics, and is more robust on long conversations under the same training budget. Code and resources are included in the supplementary materials.

Turn-level metrics are widely used to evaluate properties of multi-turn human-LLM conversations, from safety and sycophancy to dialogue quality. However, consecutive turns within a conversation are not statistically independent -- a fact that virtually all current evaluation pipelines fail to correct for in their statistical inference. We systematically characterize the autocorrelation structure of 66 turn-level metrics across 202 multi-turn conversations (11,639 turn pairs, 5 German-speaking users, 4 LLM platforms) and demonstrate that naive pooled analysis produces severely inflated significance estimates: 42% of associations that appear significant under standard pooled testing fail to survive cluster-robust correction. The inflation varies substantially across categories rather than scaling linearly with autocorrelation: three memoryless families (embedding velocity, directional, differential) aggregate to 14%, while the seven non-memoryless families (thermo-cycle, frame distance, lexical/structural, rolling windows, cumulative, interaction, timestamp) aggregate to 33%, with individual category rates ranging from 0% to 100% depending on per-family effect size. We present a two-stage correction framework combining Chelton (1983) effective degrees of freedom with conversation-level block bootstrap, and validate it on a pre-registered hold-out split where cluster-robust metrics replicate at 57% versus 30% for pooled-only metrics. We provide concrete design principles, a publication checklist, and open-source code for the correction pipeline. A survey of ~30 recent papers at major NLP and AI venues that compute turn-level statistics in LLM evaluations finds that only 4 address temporal dependence at all, and 26 do not correct for it.

Evaluating the capabilities of large language models (LLMs) in human-LLM interactions remains challenging due to the inherent complexity and openness of dialogue processes. This paper introduces HammerBench, a novel benchmarking framework designed to assess the function-calling ability of LLMs more effectively in such interactions. We model a wide range of real-world user scenarios on mobile devices, encompassing imperfect instructions, diverse question-answer trajectories, intent/argument shifts, and the use of external individual information through pronouns. To construct the corresponding datasets, we propose a comprehensive pipeline that involves LLM-generated data and multiple rounds of human validation, ensuring high data quality. Additionally, we decompose the conversations into function-calling snapshots, enabling a fine-grained evaluation of each turn. We evaluate several popular LLMs using HammerBench and highlight different performance aspects. Our empirical findings reveal that errors in parameter naming constitute the primary factor behind conversation failures across different data types.

We introduce a comprehensive benchmark for conversational memory evaluation containing 75,336 question-answer pairs across diverse categories including user facts, assistant recall, abstention, preferences, temporal changes, and implicit connections. While existing benchmarks have advanced the field, our work addresses fundamental challenges in statistical power, data generation consistency, and evaluation flexibility that limit current memory evaluation frameworks. We examine the relationship between conversational memory and retrieval-augmented generation (RAG). While these systems share fundamental architectural patterns--temporal reasoning, implicit extraction, knowledge updates, and graph representations--memory systems have a unique characteristic: they start from zero and grow progressively with each conversation. This characteristic enables naive approaches that would be impractical for traditional RAG. Consistent with recent findings on long context effectiveness, we observe that simple full-context approaches achieve 70-82% accuracy even on our most challenging multi-message evidence cases, while sophisticated RAG-based memory systems like Mem0 achieve only 30-45% when operating on conversation histories under 150 interactions. Our analysis reveals practical transition points: long context excels for the first 30 conversations, remains viable with manageable trade-offs up to 150 conversations, and typically requires hybrid or RAG approaches beyond that point as costs and latencies become prohibitive. These patterns indicate that the small-corpus advantage of conversational memory--where exhaustive search and complete reranking are feasible--deserves dedicated research attention rather than simply applying general RAG solutions to conversation histories.

Recent advancements in large language models have significantly improved their context windows, yet challenges in effective long-term memory management remain. We introduce MemTree, an algorithm that leverages a dynamic, tree-structured memory representation to optimize the organization, retrieval, and integration of information, akin to human cognitive schemas. MemTree organizes memory hierarchically, with each node encapsulating aggregated textual content, corresponding semantic embeddings, and varying abstraction levels across the tree's depths. Our algorithm dynamically adapts this memory structure by computing and comparing semantic embeddings of new and existing information to enrich the model's context-awareness. This approach allows MemTree to handle complex reasoning and extended interactions more effectively than traditional memory augmentation methods, which often rely on flat lookup tables. Evaluations on benchmarks for multi-turn dialogue understanding and document question answering show that MemTree significantly enhances performance in scenarios that demand structured memory management.

Large language models (LLMs) have demonstrated remarkable performance on single-turn text-to-SQL tasks, but real-world database applications predominantly require multi-turn interactions to handle ambiguous queries, execution errors, and evolving user requirements. Existing multi-turn benchmarks fall short by treating conversation histories as static context or limiting evaluation to read-only operations, failing to reflect production-grade database assistant challenges. We introduce BIRD-INTERACT, a benchmark that restores this realism through: (1) a comprehensive interaction environment coupling each database with a hierarchical knowledge base, metadata files, and a function-driven user simulator, enabling models to solicit clarifications, retrieve knowledge, and recover from errors without human supervision; (2) two evaluation settings consisting of a pre-defined conversational protocol (c-Interact) and an open-ended agentic setting (a-Interact) where models autonomously decide when to query the user simulator or explore the environment; (3) a challenging task suite covering the full CRUD spectrum for business-intelligence and operational use cases, guarded by executable test cases. Each task features ambiguous and follow-up sub-tasks requiring dynamic interaction. The suite comprises BIRD-INTERACT-FULL (600 tasks, up to 11,796 interactions) for comprehensive performance assessment, and BIRD-INTERACT-LITE (300 tasks with simplified databases) for detailed behavioral analysis and rapid method development. Our empirical results highlight BIRD-INTERACT's difficulty: GPT-5 completes only 8.67% of tasks in c-Interact and 17.00% in a-Interact. Analysis via memory grafting and Interaction Test-time Scaling validates the importance of effective interaction for complex, dynamic text-to-SQL tasks.