Adds the enterprise incident command center world model, expanded action/observation space, deterministic incident grading, production-hardening API updates, and complete training/evaluation artifacts for submission readiness.
Made-with: Cursor
Enhance customer support environment with reward breakdown and new dependencies. Added detailed reward breakdown for actions, including classification, routing, response, escalation, and resolution. Updated `pyproject.toml` to include new dependencies: OpenAI, FastAPI, Uvicorn, and OpenEnv core. Improved internal state management to track last reward breakdown for interpretability.
