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37ee895 | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 | from __future__ import annotations
import threading
import time
from dataclasses import dataclass
from typing import Any
from bot.coaching_churn_risk import build_coaching_signature, build_viewer_churn_payload
from bot.hud_runtime import hud_runtime
from bot.observability_helpers import utc_iso
_HUD_EMIT_BANDS = {"high", "critical"}
@dataclass
class _CoachingEmissionState:
last_signature: str = ""
last_emitted_at: float = 0.0
suppressed_total: int = 0
class CoachingRuntime:
def __init__(self, *, cooldown_seconds: float = 120.0) -> None:
self._lock = threading.Lock()
self._cooldown_seconds = max(10.0, float(cooldown_seconds))
self._channel_state: dict[str, _CoachingEmissionState] = {}
@staticmethod
def _normalize_channel_id(channel_id: str | None) -> str:
normalized = str(channel_id or "").strip().lower()
return normalized or "default"
@staticmethod
def _build_hud_message(channel_id: str, payload: dict[str, Any]) -> str:
risk_band = str(payload.get("risk_band") or "low").strip().lower() or "low"
risk_score = int(payload.get("risk_score") or 0)
alert = payload.get("primary_alert") or {}
title = str(alert.get("title") or "Sinal de churn")
tactic = str(alert.get("tactic") or "Aplique CTA curto e valide resposta do chat.")
text = f"[COACHING {risk_band.upper()} {risk_score}/100] #{channel_id}: {title}. Acao: {tactic}"
return text[:300]
def reset(self) -> None:
with self._lock:
self._channel_state.clear()
def evaluate_and_emit(
self,
snapshot: dict[str, Any] | None,
*,
channel_id: str | None = None,
now: float | None = None,
emit_hud: bool = True,
) -> dict[str, Any]:
safe_channel_id = self._normalize_channel_id(channel_id)
current_now = float(now) if isinstance(now, int | float) else time.time()
payload = build_viewer_churn_payload(snapshot)
signature = build_coaching_signature(payload)
emitted = False
suppressed = False
should_emit = (
emit_hud
and bool(payload.get("has_alerts"))
and str(payload.get("risk_band") or "").strip().lower() in _HUD_EMIT_BANDS
)
message_text = ""
with self._lock:
state = self._channel_state.setdefault(safe_channel_id, _CoachingEmissionState())
if should_emit:
repeated_signature = state.last_signature == signature
cooldown_active = (current_now - state.last_emitted_at) < self._cooldown_seconds
if repeated_signature and cooldown_active:
suppressed = True
state.suppressed_total += 1
else:
emitted = True
state.last_signature = signature
state.last_emitted_at = current_now
message_text = self._build_hud_message(safe_channel_id, payload)
hud_payload = {
"emitted": emitted,
"suppressed": suppressed,
"cooldown_seconds": int(self._cooldown_seconds),
"last_emitted_at": utc_iso(state.last_emitted_at) if state.last_emitted_at else "",
"suppressed_total": int(state.suppressed_total),
"signature": state.last_signature,
}
if emitted and message_text:
hud_runtime.push_message(message_text, source="coaching")
return {
**payload,
"channel_id": safe_channel_id,
"hud": hud_payload,
}
coaching_runtime = CoachingRuntime()
__all__ = ["CoachingRuntime", "coaching_runtime"]
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