data/outputs/error_analysis.csv

message_text,true_category,predicted_category,true_urgency,predicted_urgency,likely_root_cause,concrete_mitigation_strategy
My campus login keeps failing even after I reset my password.,technical_support,technical_support,low,medium,The message contains limited category-specific keywords.,Collect more labeled examples with advisor-reviewed category keywords.
"Hi team, The waitlist says open but the system will not let me add the class. Also, the section page is confusing. I already checked the student portal and could not find a clear answer.",registration,registration,medium,low,The message contains limited category-specific keywords.,Collect more labeled examples with advisor-reviewed category keywords.
"hi team, the waitlist says open but the system will not let me add the class. also, the drop page is confusing. i already checked the student portal and could not find a clear answer.",registration,registration,medium,low,The message contains limited category-specific keywords.,Collect more labeled examples with advisor-reviewed category keywords.
I am not sure which requirement HIST 305 satisfies for my major.,academic_advising,academic_advising,medium,low,The message contains limited category-specific keywords.,Collect more labeled examples with advisor-reviewed category keywords.
"The waitlist says open but the system will not let me add the class. Also, the schedule page is confusing.",registration,registration,low,medium,The message contains limited category-specific keywords.,Collect more labeled examples with advisor-reviewed category keywords.