Tan Hong Ming commited on
Commit ·
4c1b4d9
1
Parent(s): 0559e8e
instructor tools and reference prompt
Browse files
app.py
CHANGED
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@@ -87,6 +87,47 @@ Rules:
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- Do not call the tool unless it is genuinely needed
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"""
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SAMPLE_EMAILS = {
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"Customer Complaint": """Subject: Delayed shipment SG-18427
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@@ -351,17 +392,33 @@ with gr.Blocks(title="Executive Agent Lab") as demo:
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load_advanced_tool_btn = gr.Button("Load Advanced (Tool)")
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with gr.Accordion("What makes a good agent prompt?", open=False):
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gr.Markdown(
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- task
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- decision criteria
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- routing rules
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- output format
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- tone
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- handling ambiguity
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- when to use the tool and when not to use it"""
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)
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with gr.Column(scale=1):
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gr.Markdown("## Test Input")
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gr.Markdown("Load a sample email or paste your own.")
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@@ -422,6 +479,9 @@ with gr.Blocks(title="Executive Agent Lab") as demo:
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def load_advanced_tool():
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return ADVANCED_TOOL_CALLING_PROMPT
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def load_email(sample_name):
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return SAMPLE_EMAILS[sample_name]
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@@ -429,6 +489,7 @@ with gr.Blocks(title="Executive Agent Lab") as demo:
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load_structured_btn.click(fn=load_structured, outputs=system_prompt)
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load_advanced_btn.click(fn=load_advanced, outputs=system_prompt)
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load_advanced_tool_btn.click(fn=load_advanced_tool, outputs=system_prompt)
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btn_customer.click(fn=lambda: load_email("Customer Complaint"), outputs=email)
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btn_sales.click(fn=lambda: load_email("Sales Inquiry"), outputs=email)
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- Do not call the tool unless it is genuinely needed
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"""
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YOUR_REFERENCE_PROMPT = """You are an enterprise email triage agent.
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Your job is to analyze incoming emails and decide how they should be handled.
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You have access to one tool:
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lookup_status(reference_id)
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Use this tool only when the email refers to a specific order, shipment, incident, or ticket and the current status is needed to answer well.
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If you decide to use the tool, respond with exactly this format and nothing else:
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CALL_TOOL: lookup_status <reference_id>
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Examples:
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CALL_TOOL: lookup_status SG-18427
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CALL_TOOL: lookup_status INC-2041
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If you call the tool, do not include any explanation or answer. Only return the tool call.
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If no tool is needed, then provide your final answer directly.
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With no tool call the Final output format should be:
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Intent:
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Priority:
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Owner:
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Action:
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Reasoning:
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Draft Reply:
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With tool call the Final output format should be:
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CALL_TOOL: lookup_status <reference_id>
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Rules:
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- Be concise and practical
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- If the email is ambiguous, say so clearly
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- If there is urgency, reflect that in both priority and action
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- Keep the draft reply professional and appropriate for business use
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- Do not call the tool unless it is genuinely needed
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"""
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SAMPLE_EMAILS = {
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"Customer Complaint": """Subject: Delayed shipment SG-18427
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load_advanced_tool_btn = gr.Button("Load Advanced (Tool)")
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with gr.Accordion("What makes a good agent prompt?", open=False):
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gr.Markdown("""
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- role
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- task
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- decision criteria
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- routing rules
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- output format
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- tone
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- handling ambiguity
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- when to use the tool and when not to use it"""
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)
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with gr.Accordion("Instructor Tools", open=False):
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gr.Markdown("""
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### How to use this app in a session
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1. Ask participants to start with Basic / Structured prompts
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2. Let them test and struggle with outputs
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3. Introduce tool calling concept
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4. Have them refine prompts to trigger tool correctly
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5. Only then reveal the reference prompt
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Key teaching point:
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Participants are designing agent behavior, not just prompting."""
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load_reference_btn = gr.Button("Load Reference Prompt")
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with gr.Column(scale=1):
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gr.Markdown("## Test Input")
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gr.Markdown("Load a sample email or paste your own.")
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def load_advanced_tool():
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return ADVANCED_TOOL_CALLING_PROMPT
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def load_reference():
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return YOUR_REFERENCE_PROMPT
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def load_email(sample_name):
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return SAMPLE_EMAILS[sample_name]
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load_structured_btn.click(fn=load_structured, outputs=system_prompt)
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load_advanced_btn.click(fn=load_advanced, outputs=system_prompt)
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load_advanced_tool_btn.click(fn=load_advanced_tool, outputs=system_prompt)
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load_reference_btn.click(fn=load_reference, outputs=system_prompt)
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btn_customer.click(fn=lambda: load_email("Customer Complaint"), outputs=email)
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btn_sales.click(fn=lambda: load_email("Sales Inquiry"), outputs=email)
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