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# Email Classification API for Support Teams
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## Introduction
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This API classifies support emails into four categories (Incident, Request, Problem, Change) using a fine-tuned DeBERTa model. The service automatically masks personally identifiable information (PII) before processing, ensuring privacy compliance.
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## Hardware Requirements
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- **For Development/Testing:**
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- CPU: 2+ cores
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- RAM: 4GB minimum (8GB recommended)
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- Storage: 1GB free space
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- **For Production Deployment:**
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- CPU: 4+ cores
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- RAM: 8GB minimum (16GB recommended for higher throughput)
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- GPU: Optional but beneficial for faster inference
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## Software Requirements
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- Python 3.8+
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- Flask
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- PyTorch
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- Transformers library
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- PII masking utilities
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- Internet connection for initial model download
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## How to Run
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### Local Development
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```bash
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# Clone repository
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git clone <repository-url>
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cd email-classification-api
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# Install dependencies
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pip install -r requirements.txt
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# Run the application
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python app.py
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```
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### Hugging Face Spaces Deployment
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1. The API is already deployed at: https://huggingface.co/spaces/Nikpatil/Email_Classification_For_Support_Team
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2. No additional setup required to use the deployed version
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## How to Access
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### Using the API Endpoint
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Send POST requests to: `https://nikpatil-email-classification-for-support-team.hf.space/classify`
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