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| [ | |
| { | |
| "id": "doc_cs_01", | |
| "topic": "store_hours", | |
| "content": "Our flagship retail stores are open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM EST. Online support is available 24/7." | |
| }, | |
| { | |
| "id": "doc_cs_02", | |
| "topic": "returns_warranty", | |
| "content": "Customers can return undamaged items within 30 calendar days of delivery for a full refund. Skincare items must be unopened." | |
| } | |
| ] |