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"""
κ²°ν©(bundle-v3) μλλ¦¬μ€ μΉ΄νλ‘κ·Έ μμ±κΈ°.
λ¨μΌ TAXONOMY μ μ(μμ€ μ€λΈ νΈλ£¨μ€)λ‘λΆν°
- intents.json : L3 Intent μΉ΄νλ‘κ·Έ (id/name/L1/L2/inference_type/features)
- actions.json : Intentλ³ 3μ±λ(push / call_center / agent) νμ© μμ
- behavior_intents.json : behaviors.json entity β μ§μ μ νΈ Intent λ§€ν
μΈ νμΌμ μΌκ΄λκ² μμ±νλ€.
μλ리μ€_κ²°ν©:
1.1 κ²°ν© Domain Intent Taxonomy / 1.2 Metadata / 4.2 νμ© λ°©μ.
μ€ν:
cd roadshow-server-v3
python scripts/build_bundle_scenario.py
"""
from __future__ import annotations
import sys
from pathlib import Path
sys.path.insert(0, str(Path(__file__).parent.parent))
from scripts._scenario_common import emit_layers # noqa: E402
SCENARIO_ID = "bundle-v3"
OUT_DIR = Path(__file__).parent.parent / "scenarios" / SCENARIO_ID
# ββ L1 / L2 λ©ν βββββββββββββββββββββββββββββββββββββββββββββ
L1 = {
"1": ("INT-B1000", "κ°μ
νλ"),
"2": ("INT-B2000", "ν μΈ μ΅μ ν"),
"3": ("INT-B3000", "νμ /μλΉμ€ νμ₯"),
"4": ("INT-B4000", "μ μ§/λ½μΈ"),
"5": ("INT-B5000", "μ΄ν κ²ν "),
}
L2 = {
"11": ("INT-B1100", "κ²°ν© κ°λ₯ μ¬λΆ νμ"),
"12": ("INT-B1200", "κ²°ν© μν νμ"),
"13": ("INT-B1300", "κ°μ
νν νμ"),
"14": ("INT-B1400", "κ°μ
μ€ν κ²ν "),
"21": ("INT-B2100", "νμ¬ νν μ κ²"),
"22": ("INT-B2200", "μΆκ° νν νμ"),
"23": ("INT-B2300", "νν νμ© μ΅μ ν"),
"31": ("INT-B3100", "κ²°ν© λ²μ νλ"),
"32": ("INT-B3200", "λλ°μ΄μ€/IoT νμ₯"),
"33": ("INT-B3300", "κ²°ν© κ΅¬μ‘° μ¬κ΅¬μ±"),
"41": ("INT-B4100", "μ¬μ½μ κ²ν "),
"42": ("INT-B4200", "μ₯κΈ° κ³ κ° νν νμΈ"),
"43": ("INT-B4300", "κ²°ν© μ μ§ μν₯ νμΈ"),
"51": ("INT-B5100", "κ²½μμ¬ λΉκ΅"),
"52": ("INT-B5200", "νν/λΉμ© λΆλ§"),
"53": ("INT-B5300", "νμ§ λΆλ§"),
"54": ("INT-B5400", "ν΄μ§ κ²ν "),
}
# ββ L3 Intent μ μ βββββββββββββββββββββββββββββββββββββββββββ
# κ° νλͺ©:
# key : L3 μ½λ 3μ리 (μ 2μλ¦¬κ° L2)
# name : Intent νκΈλͺ
# type : Rule | Model
# features : μΆλ‘ ν΅μ¬ batch feature λͺ
(Index/Score)
# entities : μ΄ Intentλ‘ μ§μ μ νΈλ₯Ό μ£Όλ behavior entity (behavior_intents)
# push : μ± Push 문ꡬ
# cc : (μν©, μλ΄) μλ΄μ¬ 컨ν
μ€νΈ
# agent : AI Agent λ°ν
TAX: list[dict] = [
# ββ L1=1 κ°μ
νλ βββββββββββββββββββββββββββββββββββββββ
dict(key="111", name="κ°μ‘± κ²°ν© κ°λ₯ μ¬λΆ νμΈ", type="Rule",
features=["family_line_count", "Bundle Opportunity Index"],
entities=["bundle_eligibility", "family_bundle"],
push="κ°μ‘± κ²°ν© μ λ°μ μ μλ ν μΈ ννμ νμΈν΄λ³΄μΈμ",
cc=("κ°μ‘± κ²°ν© κ°λ₯ μ¬λΆ νμ", "κ°μ‘± κ²°ν© κ°λ₯ μ¬λΆμ μμ ν μΈ κΈμ‘μ μλ΄"),
agent="κ°μ‘± νμ μ κ²°ν©νλ©΄ μΌλ§λ μ μ½λλμ§ κ³μ°ν΄λ³ΌκΉμ?"),
dict(key="112", name="μΈν°λ·/IPTV κ²°ν© κ°λ₯ μ¬λΆ νμΈ", type="Rule",
features=["service_coverage_ratio", "Bundle Opportunity Index"],
entities=["internet_iptv_bundle"],
push="μΈν°λ·Β·TV κ²°ν© μ μΆκ° ννμ λ°μ μ μμ΄μ",
cc=("μΈν°λ·/IPTV κ²°ν© κ°λ₯ μ¬λΆ νμ", "νμ¬ μ΄μ© μν κΈ°μ€ κ²°ν© κ°λ₯ μνμ μλ΄"),
agent="μΈν°λ·κ³Ό TVλ₯Ό ν¨κ» μ΄μ©νλ©΄ μ΄λ€ ννμ΄ μκΈ°λμ§ μμλ³ΌκΉμ?"),
dict(key="113", name="νμ¬ μκΈμ κΈ°λ° κ²°ν© κ°λ₯ μ¬λΆ νμΈ", type="Rule",
features=["plan_tier", "Bundle Opportunity Index"],
entities=[],
push="μ§κΈ μκΈμ λ‘ λ°μ μ μλ κ²°ν© ννμ νμΈν΄λ³΄μΈμ",
cc=("νμ¬ μκΈμ κΈ°λ° κ²°ν© κ°λ₯ μ¬λΆ νμΈ", "νμ¬ μκΈμ κΈ°μ€ μ μ© κ°λ₯ν κ²°ν©μ μλ΄"),
agent="μ§κΈ μ°μλ μκΈμ λ‘ κ²°ν©νλ©΄ μ΄λ€ ννμ΄ μλμ§ λ³ΌκΉμ?"),
dict(key="121", name="ν μΈ μ€μ¬ κ²°ν© μν νμ", type="Model",
features=["non_mobile_cost_gap", "Benefit Optimization Index"],
entities=["discount_calc", "total_bundle"],
push="ν μΈ ννμ΄ ν° κ²°ν© μνμ μΆμ²ν΄λ립λλ€",
cc=("ν μΈ μ€μ¬ κ²°ν© μν νμ", "κ³ κ°λ 쑰건μ λ§λ κ²°ν© μνμ μλ΄"),
agent="κ°μ₯ μ 리ν κ²°ν© μνμ ν¨κ» μ°Ύμλ³ΌκΉμ?"),
dict(key="122", name="λ°μ΄ν° νν μ€μ¬ κ²°ν© μν νμ", type="Model",
features=["content_view_mode", "Benefit Engagement Index"],
entities=[],
push="λ°μ΄ν° ννμ΄ ν° κ²°ν© μνμ νμΈν΄λ³΄μΈμ",
cc=("λ°μ΄ν° νν μ€μ¬ κ²°ν© μν νμ", "λ°μ΄ν° νμ©μ΄ λ§μ κ³ κ° λμ κ²°ν©μ μλ΄"),
agent="λ°μ΄ν°λ₯Ό λ λλν μΈ μ μλ κ²°ν©μ μ°Ύμλ³ΌκΉμ?"),
dict(key="123", name="ν리미μ νν μ€μ¬ κ²°ν© μν νμ", type="Model",
features=["plan_tier", "Benefit Engagement Index"],
entities=[],
push="ν리미μ νν μ€μ¬ κ²°ν© μνμ νμΈν΄λ³΄μΈμ",
cc=("ν리미μ νν μ€μ¬ κ²°ν© μν νμ", "μμ μκΈμ κΈ°λ° ν리미μ κ²°ν©μ μλ΄"),
agent="ν리미μ ννκΉμ§ ν¬ν¨λ κ²°ν©μ μ΄ν΄λ³ΌκΉμ?"),
dict(key="131", name="μ κ· κ²°ν© κ°μ
νν νμΈ", type="Model",
features=["Bundle Opportunity Index", "Benefit Optimization Index"],
entities=["internet_signup_benefit"],
push="μ κ· κ°μ
κ³ κ° μ μ© ννμ νμΈν΄λ³΄μΈμ",
cc=("μ κ· κ°μ
νν νμ", "νμ¬ κ°μ
κ°λ₯ν ννμ μλ΄"),
agent="κ°μ
μ λ°μ μ μλ ννμ μ 리ν΄λ³ΌκΉμ?"),
dict(key="141", name="μ¨λΌμΈ κ²°ν© κ°μ
κ²ν ", type="Rule",
features=["Bundle Opportunity Index", "Acquisition Score"],
entities=["bundle_apply"],
push="μ¨λΌμΈμΌλ‘ κ°νΈνκ² κ°μ
ν΄λ³΄μΈμ",
cc=("μ¨λΌμΈ κ°μ
κ²ν ", "μ¨λΌμΈ κ°μ
μ μ°¨λ₯Ό μλ΄"),
agent="κ°μ
κΉμ§ νμν λ¨κ³λ₯Ό μλ΄ν΄λ릴κΉμ?"),
dict(key="142", name="μλ΄ κΈ°λ° κ²°ν© κ°μ
κ²ν ", type="Rule",
features=["Bundle Opportunity Index", "Acquisition Score"],
entities=["support_consult", "bundle_apply"],
push="μλ΄μ¬μ ν¨κ» κ°μ
μ μ§νν΄λ³΄μΈμ",
cc=("μλ΄ κΈ°λ° κ°μ
κ²ν (μλ΄ μΈμ
)", "κ³ κ° μ‘°κ±΄ νμΈ ν λ§μΆ€ κ²°ν© κ°μ
μ μλ΄"),
agent="μλ΄μ¬ μ°κ²° μ μ νμν μ 보λ₯Ό 미리 μ 리ν΄λ릴κΉμ?"),
dict(key="143", name="λ§€μ₯ λ°©λ¬Έ κ²°ν© κ°μ
κ²ν ", type="Model",
features=["Bundle Opportunity Index", "Acquisition Score"],
entities=[],
push="κ°κΉμ΄ λ§€μ₯μμ κ°μ
μλ΄μ λ°μ보μΈμ",
cc=("λ§€μ₯ λ°©λ¬Έ κ°μ
κ²ν ", "λ°©λ¬Έ κ°λ₯ λ§€μ₯κ³Ό μ€λΉ μλ₯λ₯Ό μλ΄"),
agent="λ°©λ¬Έ κ°μ
μ νμν μ€λΉλ¬Όμ μλ΄ν΄λ릴κΉμ?"),
# ββ L1=2 ν μΈ μ΅μ ν βββββββββββββββββββββββββββββββββββββ
dict(key="211", name="νμ¬ κ²°ν© νν νμΈ", type="Rule",
features=["Benefit Engagement Index", "benefit_utilization"],
entities=["current_bundle_benefit"],
push="νμ¬ λ°κ³ μλ ν μΈΒ·κ²°ν© ννμ νμΈν΄λ³΄μΈμ",
cc=("νμ¬ μ μ© νν νμΈ", "νμ¬ μ μ© μ€μΈ ν μΈ λ΄μμ μλ΄"),
agent="μ§κΈ λ°κ³ μλ ννμ ν λ²μ μ 리ν΄λ릴κΉμ?"),
dict(key="221", name="μΆκ° κ²°ν© ν μΈ κ°λ₯ μ¬λΆ νμΈ", type="Rule",
features=["Benefit Optimization Index", "non_mobile_cost_gap"],
entities=["discount_calc"],
push="μΆκ°λ‘ λ°μ μ μλ ν μΈ ννμ΄ μλμ§ νμΈν΄λ³΄μΈμ",
cc=("μΆκ° νν νμ", "μ μ© κ°λ₯ν ν μΈ νλͺ©μ μλ΄"),
agent="νμ¬ μ‘°κ±΄μμ μΆκ° ν μΈμ΄ κ°λ₯νμ§ νμΈν΄λ³ΌκΉμ?"),
dict(key="231", name="λ°μ΄ν° νν νμ© κ²ν ", type="Model",
features=["Benefit Engagement Index", "content_view_mode"],
entities=[],
push="μμ§ νμ©νμ§ μμ λ°μ΄ν° ννμ νμΈν΄λ³΄μΈμ",
cc=("λ°μ΄ν° νν νμ© κ²ν ", "λ―Ένμ© λ°μ΄ν° ννμ μλ΄"),
agent="λμΉκ³ μλ λ°μ΄ν° ννμ΄ μλμ§ ν¨κ» λ³ΌκΉμ?"),
dict(key="234", name="λ―Έμ¬μ© κ²°ν© νν νμΈ", type="Rule",
features=["Benefit Engagement Index", "benefit_utilization"],
entities=["unused_benefit"],
push="μμ§ μ¬μ©νμ§ μμ ννμ΄ μμ΅λλ€",
cc=("λ―Έμ¬μ© νν νμΈ", "λ―Έμ¬μ© ννμ μ λ¦¬ν΄ μλ΄"),
agent="λμΉκ³ μλ ννμ΄ μλμ§ ν¨κ» νμΈν΄λ³ΌκΉμ?"),
# ββ L1=3 νμ /μλΉμ€ νμ₯ ββββββββββββββββββββββββββββββββ
dict(key="311", name="κ°μ‘± νμ μΆκ° κ²ν ", type="Rule",
features=["family_line_count", "Bundle Opportunity Index"],
entities=["family_bundle"],
push="κ°μ‘± νμ μ μΆκ°νλ©΄ ν μΈ ννμ΄ λ μ»€μ§ μ μμ΄μ",
cc=("κ°μ‘± νμ μΆκ° κ²ν ", "κ°μ‘± νμ μΆκ° μ μμ ννμ μλ΄"),
agent="κ°μ‘± νμ μ μΆκ°νλ©΄ μΌλ§λ μ μ½λλμ§ κ³μ°ν΄λ³ΌκΉμ?"),
dict(key="312", name="μΈν°λ· κ²°ν© μΆκ° κ²ν ", type="Rule",
features=["Home Service Expansion Index", "service_coverage_ratio"],
entities=["internet"],
push="μΈν°λ· κ²°ν© μ μΆκ° ννμ λ°μ μ μμ΄μ",
cc=("μΈν°λ· κ²°ν© μΆκ° κ²ν ", "μΈν°λ· κ²°ν© μνμ μλ΄"),
agent="μΈν°λ·μ ν¨κ» μ΄μ©νλ©΄ μΌλ§λ μ μ½λλμ§ μμλ³ΌκΉμ?"),
dict(key="313", name="IPTV κ²°ν© μΆκ° κ²ν ", type="Rule",
features=["Home Service Expansion Index", "content_view_mode"],
entities=["iptv"],
push="IPTV κ²°ν© μ μ½ν
μΈ ννμ λ°μ μ μμ΄μ",
cc=("IPTV κ²°ν© μΆκ° κ²ν ", "IPTV κ²°ν© μνκ³Ό μ½ν
μΈ ννμ μλ΄"),
agent="TVκΉμ§ κ²°ν©νλ©΄ μ΄λ€ μ½ν
μΈ ννμ΄ μκΈ°λμ§ λ³ΌκΉμ?"),
dict(key="314", name="μΈν°λ·+IPTV ν΅ν© μ΄μ© κ²ν ", type="Rule",
features=["Home Service Expansion Index", "service_coverage_ratio"],
entities=["internet_iptv_bundle"],
push="μΈν°λ·+TV ν΅ν© κ²°ν© ννμ νμΈν΄λ³΄μΈμ",
cc=("μΈν°λ·+IPTV ν΅ν© μ΄μ© κ²ν ", "ν΅ν© κ²°ν© μ ννμ μλ΄"),
agent="μΈν°λ·κ³Ό TVλ₯Ό λ¬ΆμΌλ©΄ μΌλ§λ μ 리νμ§ λΉκ΅ν΄λ³ΌκΉμ?"),
dict(key="315", name="ν WiFi μΆκ° κ²ν ", type="Rule",
features=["Home Service Expansion Index", "household_change"],
entities=["wifi"],
push="ν WiFi μΆκ° μ λ νΈλ¦¬νκ² μ΄μ©ν μ μμ΄μ",
cc=("ν WiFi μΆκ° κ²ν ", "ν WiFi κ²°ν© ννμ μλ΄"),
agent="ν WiFiλ₯Ό μΆκ°νλ©΄ μ΄λ€ μ μ΄ μ’μμ§λμ§ μλ €λ릴κΉμ?"),
dict(key="321", name="μμΉ νμ μΆκ° κ²ν ", type="Model",
features=["plan_tier", "Service Expansion Score"],
entities=[],
push="μμΉ μ μ© νμ ννμ μλ΄ν΄λ릴κ²μ",
cc=("μμΉ νμ μΆκ° κ²ν ", "μμΉ μ μ© νμ ννμ μλ΄"),
agent="μ€λ§νΈμμΉ μ°κ²° μ μ΄μ© κ°λ₯ν ννμ νμΈν΄λ³ΌκΉμ?"),
dict(key="322", name="νλΈλ¦Ώ κ²°ν© μΆκ° κ²ν ", type="Model",
features=["plan_tier", "Service Expansion Score"],
entities=[],
push="νλΈλ¦Ώ κ²°ν© ννμ νμΈν΄λ³΄μΈμ",
cc=("νλΈλ¦Ώ κ²°ν© μΆκ° κ²ν ", "νλΈλ¦Ώ κ²°ν© νμ ννμ μλ΄"),
agent="νλΈλ¦Ώμ κ²°ν©νλ©΄ μ΄λ€ ννμ΄ μλμ§ λ³ΌκΉμ?"),
dict(key="323", name="μΈμ»¨λ λλ°μ΄μ€ μ°κ²° κ²ν ", type="Model",
features=["plan_tier", "Service Expansion Score"],
entities=[],
push="μΈμ»¨λ λλ°μ΄μ€ μ°κ²° ννμ νμΈν΄λ³΄μΈμ",
cc=("μΈμ»¨λ λλ°μ΄μ€ μ°κ²° κ²ν ", "μΆκ° λλ°μ΄μ€ μ°κ²° ννμ μλ΄"),
agent="μΆκ° λλ°μ΄μ€λ₯Ό μ°κ²°νλ©΄ μ΄λ€ ννμ΄ μλμ§ μμλ³ΌκΉμ?"),
dict(key="331", name="κ°μ‘± νμ ν΅ν© κ²ν ", type="Model",
features=["family_line_count", "Bundle Opportunity Index"],
entities=[],
push="κ°μ‘± νμ μ ν΅ν©νλ©΄ λ μ 리ν κ²°ν©μ λ°μ μ μμ΄μ",
cc=("κ°μ‘± νμ ν΅ν© κ²ν ", "κ°μ‘± νμ ν΅ν© μ κ²°ν© κ΅¬μ±μ μλ΄"),
agent="κ°μ‘± νμ μ ν΅ν©νλ©΄ μ΄λ€ ννμ΄ μκΈ°λμ§ λΉκ΅ν΄λ³ΌκΉμ?"),
dict(key="332", name="κ°μ‘± νμ λΆλ¦¬ κ²ν ", type="Model",
features=["family_line_count", "household_change"],
entities=[],
push="κ°μ‘± νμ λΆλ¦¬ μ λ³λλλ ννμ νμΈν΄λ³΄μΈμ",
cc=("κ°μ‘± νμ λΆλ¦¬ κ²ν ", "νμ λΆλ¦¬ μ νν λ³λμ μλ΄"),
agent="νμ μ λΆλ¦¬νλ©΄ ννμ΄ μ΄λ»κ² λ¬λΌμ§λμ§ νμΈν΄λ³ΌκΉμ?"),
dict(key="333", name="λͺ
μ λ³κ²½ κ²ν ", type="Rule",
features=["household_change", "family_line_count"],
entities=[],
push="κ²°ν© κ΅¬μ‘°λ₯Ό λ³κ²½νλ©΄ λ μ 리ν ννμ λ°μ μ μμ΅λλ€",
cc=("λͺ
μ λ³κ²½ κ²ν ", "λͺ
μ λ³κ²½ κ°λ₯ν κ²°ν© κ΅¬μ±μ μλ΄"),
agent="νμ¬ μν©μ λ§κ² κ²°ν©μ λ€μ ꡬμ±ν΄λ³ΌκΉμ?"),
dict(key="334", name="λν νμ λ³κ²½ κ²ν ", type="Rule",
features=["household_change", "family_line_count"],
entities=[],
push="λν νμ λ³κ²½ μ κ²°ν© ννμ νμΈν΄λ³΄μΈμ",
cc=("λν νμ λ³κ²½ κ²ν ", "λν νμ λ³κ²½ μ νν λ³λμ μλ΄"),
agent="λν νμ μ λ°κΎΈλ©΄ κ²°ν© ννμ΄ μ΄λ»κ² λ¬λΌμ§λμ§ λ³ΌκΉμ?"),
dict(key="335", name="νμ μ΄λ κ²ν ", type="Model",
features=["household_change", "family_line_count"],
entities=[],
push="νμ μ΄λ μ κ²°ν© κ΅¬μ±μ νμΈν΄λ³΄μΈμ",
cc=("νμ μ΄λ κ²ν ", "νμ μ΄λ μ κ²°ν© κ΅¬μ±μ μλ΄"),
agent="νμ μ μ΄λνλ©΄ κ²°ν©μ΄ μ΄λ»κ² λ°λλμ§ νμΈν΄λ³ΌκΉμ?"),
# ββ L1=4 μ μ§/λ½μΈ βββββββββββββββββββββββββββββββββββββββ
dict(key="411", name="κ²°ν© μ½μ μνΒ·μ°μ₯ νν νμΈ", type="Rule",
features=["contract_status", "Retention Readiness Index"],
entities=["contract_status"],
push="μ½μ μνμ μ°μ₯ μ λ°μ μ μλ ννμ νμΈν΄λ³΄μΈμ",
cc=("μ½μ μν λ° μ°μ₯ νν νμΈ", "νμ¬ μ½μ μνμ μ°μ₯ ννμ μλ΄"),
agent="μ½μ μ°μ₯ μ λ°μ μ μλ ννμ μ 리ν΄λ릴κΉμ?"),
dict(key="412", name="κ²°ν© μ¬μ½μ νν λΉκ΅", type="Model",
features=["Retention Readiness Index", "Benefit Engagement Index"],
entities=["renewal_benefit", "renewal_consult"],
push="μ¬μ½μ μ λ°μ μ μλ ννμ νμΈν΄λ³΄μΈμ",
cc=("μ¬μ½μ κ²ν (μλ΄ μΈμ
)", "νμ¬ μ¬μ½μ κ°λ₯ ννμ λΉκ΅ μλ΄"),
agent="μ¬μ½μ κ³Ό νμ¬ μ‘°κ±΄μ λΉκ΅ν΄λ³ΌκΉμ?"),
dict(key="421", name="κ²°ν© μ₯κΈ° κ³ κ° νν νμΈ", type="Rule",
features=["tenure_group", "Retention Readiness Index"],
entities=["long_term_benefit"],
push="μ₯κΈ° κ³ κ° μ μ© ννμ νμΈν΄λ³΄μΈμ",
cc=("μ₯κΈ° κ³ κ° νν νμΈ", "κ³ κ°μ΄ λ°μ μ μλ μ₯κΈ° ννμ μλ΄"),
agent="μ₯κΈ° μ΄μ© κ³ κ° ννμ μ 리ν΄λ릴κΉμ?"),
dict(key="431", name="μκΈμ λ³κ²½ μ κ²°ν© μν₯ νμΈ", type="Model",
features=["non_mobile_cost_gap", "Retention Readiness Index"],
entities=[],
push="μκΈμ λ³κ²½ μ κ²°ν© νν λ³λμ νμΈν΄λ³΄μΈμ",
cc=("μκΈμ λ³κ²½ μν₯ νμΈ", "μκΈμ λ³κ²½ μ κ²°ν© νν λ³λμ μλ΄"),
agent="μκΈμ λ₯Ό λ°κΎΈλ©΄ κ²°ν© ννμ μ΄λ€ μν₯μ΄ μλμ§ λ³ΌκΉμ?"),
dict(key="432", name="κ²°ν© ν΄μ§ μν₯ νμΈ", type="Rule",
features=["Retention Readiness Index", "Churn Risk Index"],
entities=["penalty"],
push="κ²°ν© ν΄μ§ μ λ³κ²½λλ ννμ νμΈν΄λ³΄μΈμ",
cc=("κ²°ν© μ μ§ μν₯ νμΈ", "κ²°ν© ν΄μ§ μ λ³λλλ ν μΈ ννμ μλ΄"),
agent="κ²°ν©μ ν΄μ§νλ©΄ μ΄λ€ μν₯μ΄ μλμ§ λΉκ΅ν΄λ³ΌκΉμ?"),
# ββ L1=5 μ΄ν κ²ν βββββββββββββββββββββββββββββββββββββββ
dict(key="511", name="νμ¬ κ²°ν© νν/κ°κ²© λΉκ΅", type="Model",
features=["Churn Risk Index", "non_mobile_cost_gap"],
entities=["competitor_compare"],
push="νμ¬ ννκ³Ό νμ¬ ννμ λΉκ΅ν΄λ³΄μΈμ",
cc=("κ²½μμ¬ λΉκ΅", "κ²½μμ¬ μνκ³Ό λΉκ΅ μλ΄"),
agent="νμ¬ ννκ³Ό νμ¬ ννμ λλν λΉκ΅ν΄λ³ΌκΉμ?"),
dict(key="512", name="λ²νΈμ΄λ κΈ°λ° νν λΉκ΅", type="Rule",
features=["Churn Risk Index", "contract_status"],
entities=[],
push="λ²νΈμ΄λ μ λ°μ μ μλ ννμ λΉκ΅ν΄λ³΄μΈμ",
cc=("λ²νΈμ΄λ κΈ°λ° νν λΉκ΅", "λ²νΈμ΄λ μ ννμ λΉκ΅ μλ΄"),
agent="λ²νΈμ΄λ μ ννμ νμ¬μ λΉκ΅ν΄λ³ΌκΉμ?"),
dict(key="521", name="κ²°ν© νν λΆμ‘± 체κ°", type="Model",
features=["dissatisfaction_factor", "Benefit Optimization Index"],
entities=[],
push="λ λ°μ μ μλ ννμ΄ μλμ§ νμΈν΄λ³΄μΈμ",
cc=("νν λΆμ‘± 체κ°", "μΆκ° μ μ© κ°λ₯ν ννμ μλ΄"),
agent="μ§κΈ λ°μ μ μλ ννμ ν λ²μ μ 리ν΄λ릴κΉμ?"),
dict(key="522", name="κ²°ν© μ μ§ κ°μΉ νλ½", type="Model",
features=["dissatisfaction_factor", "Retention Readiness Index"],
entities=[],
push="κ²°ν© μ μ§ μ λ°μ μ μλ κ°μΉλ₯Ό νμΈν΄λ³΄μΈμ",
cc=("κ²°ν© μ μ§ κ°μΉ νλ½", "κ²°ν© μ μ§ κ°μΉλ₯Ό μ¬μλ΄"),
agent="κ²°ν©μ μ μ§νλ©΄ μ΄λ€ μ μ΄ μ 리νμ§ λ€μ μ 리ν΄λ릴κΉμ?"),
dict(key="523", name="κ²°ν© ν΅μ λΉ λΆλ΄ μ¦κ°", type="Model",
features=["non_mobile_cost_gap", "dissatisfaction_factor"],
entities=[],
push="ν΅μ λΉλ₯Ό μ€μΌ μ μλ λ°©λ²μ νμΈν΄λ³΄μΈμ",
cc=("ν΅μ λΉ λΆλ΄ μ¦κ°", "λΉμ© λΆλ΄μ μ€μΌ μ μλ μνμ μλ΄"),
agent="μ§κΈλ³΄λ€ ν΅μ λΉλ₯Ό μ μ½ν μ μλ λ°©λ²μ μ°Ύμλ³ΌκΉμ?"),
dict(key="531", name="μΈν°λ· νμ§ λΆλ§", type="Rule",
features=["dissatisfaction_factor", "Churn Risk Index"],
entities=[],
push="μΈν°λ· νμ§ κ°μ λ°©λ²μ νμΈν΄λ³΄μΈμ",
cc=("μΈν°λ· νμ§ λΆλ§", "νμ¬ μΈν°λ· νμ§ μνλ₯Ό μ κ² μλ΄"),
agent="μΈν°λ· μ΄μ© νκ²½μ ν¨κ» μ κ²ν΄λ³ΌκΉμ?"),
dict(key="532", name="IPTV νμ§ λΆλ§", type="Rule",
features=["dissatisfaction_factor", "Churn Risk Index"],
entities=[],
push="IPTV νμ§ κ°μ λ°©λ²μ νμΈν΄λ³΄μΈμ",
cc=("IPTV νμ§ λΆλ§", "IPTV νμ§ μνλ₯Ό μ κ² μλ΄"),
agent="TV μ΄μ© νκ²½μ ν¨κ» μ κ²ν΄λ³ΌκΉμ?"),
dict(key="533", name="λͺ¨λ°μΌ λ°μ΄ν° νμ§ λΆλ§", type="Model",
features=["dissatisfaction_factor", "Churn Risk Index"],
entities=[],
push="λͺ¨λ°μΌ λ°μ΄ν° νμ§ κ°μ λ°©λ²μ νμΈν΄λ³΄μΈμ",
cc=("λͺ¨λ°μΌ λ°μ΄ν° νμ§ λΆλ§", "λ°μ΄ν° νμ§ μνλ₯Ό μ κ² μλ΄"),
agent="λ°μ΄ν° μ΄μ© νκ²½μ ν¨κ» μ κ²ν΄λ³ΌκΉμ?"),
dict(key="541", name="κ²°ν© ν΄μ§ μ μ°¨ νμΈ", type="Rule",
features=["Churn Risk Index", "Retention Readiness Index"],
entities=["cancel_process", "penalty"],
push="ν΄μ§ μ μ μ°¨μ λ³λ ννμ 미리 νμΈν΄λ³΄μΈμ",
cc=("ν΄μ§ κ²ν ", "ν΄μ§ μ μ°¨μ ν΄μ§ μ λ³λ μ¬νμ μλ΄"),
agent="ν΄μ§ μ λ³κ²½λλ λΆλΆμ 미리 μ 리ν΄λ릴κΉμ?"),
dict(key="542", name="κ²°ν© ν΄μ§ μμ½κΈ νμΈ", type="Rule",
features=["Churn Risk Index", "contract_status"],
entities=["penalty"],
push="ν΄μ§ μ μμ½κΈ μ 보λ₯Ό 미리 νμΈν΄λ³΄μΈμ",
cc=("μμ½κΈ νμΈ", "ν΄μ§ μ λ°μ κ°λ₯ν μμ½κΈμ μλ΄"),
agent="μ§κΈ ν΄μ§νλ©΄ μμ½κΈμ΄ μΌλ§λ λ°μνλμ§ νμΈν΄λ³ΌκΉμ?"),
dict(key="543", name="κ²°ν© ν΄μ§ μ μμ¬ νμ μν₯ νμΈ", type="Rule",
features=["Churn Risk Index", "Retention Readiness Index"],
entities=[],
push="ν΄μ§ μ λ³λλλ ννκ³Ό μν₯μ νμΈν΄λ³΄μΈμ",
cc=("ν΄μ§ μν₯ νμΈ", "ν΄μ§ μ λ³λλλ κ²°ν© ννμ μλ΄"),
agent="ν΄μ§νλ©΄ μ΄λ€ ννμ΄ μ¬λΌμ§λμ§ λΉκ΅ν΄λ³ΌκΉμ?"),
]
def _l1_of(key: str) -> str:
return key[0]
def _l2_of(key: str) -> str:
return key[:2]
def build_intents() -> dict:
intents = []
for t in TAX:
key = t["key"]
l1_id, l1_name = L1[_l1_of(key)]
l2_id, l2_name = L2[_l2_of(key)]
intents.append({
"id": f"INT-B{key}0",
"name": t["name"],
"L1_id": l1_id,
"L1_name": l1_name,
"L2_id": l2_id,
"L2_name": l2_name,
"inference_type": t["type"],
"features": t["features"],
})
return {
"scenario_id": SCENARIO_ID,
"version": "0.1.0",
"description": "κ²°ν© μν νμ±ν μλλ¦¬μ€ Intent Taxonomy",
"intents": intents,
}
CHANNELS = [
{"id": "push", "name": "μ± Push", "icon": "π±",
"characteristic": "κ³ κ°μκ² μ§μ λ
ΈμΆλλ μλ¦Ό λ©μμ§ β νλ μ λΒ·νν μλ΄"},
{"id": "call_center", "name": "κ³ κ°μΌν° μλ΄μ¬ 컨ν
μ€νΈ", "icon": "π",
"characteristic": "μ½Β·μ±ν
μΈμ
μ μλ΄μ¬ νλ©΄ 컨ν
μ€νΈ β μν© + μλ΄ κ°μ΄λ(κ³ κ° λμ λ¬Έμ₯ μλ)"},
{"id": "agent", "name": "AI Agent", "icon": "π€",
"characteristic": "AI Agentκ° κ³ κ°μκ² λμ§λ κ°μΈν μ μΒ·λΉκ΅Β·λΆμ λ°ν"},
]
def build_actions() -> dict:
actions = {}
for t in TAX:
iid = f"INT-B{t['key']}0"
situation, guidance = t["cc"]
actions[iid] = {
"push": t["push"],
"call_center": {"situation": situation, "guidance": guidance},
"agent": t["agent"],
}
return {
"scenario_id": SCENARIO_ID,
"version": "0.1.0",
"description": "κ²°ν© μλλ¦¬μ€ Intentλ³ 3μ±λ νμ© μμ",
"channels": CHANNELS,
"actions": actions,
}
# Step1(λͺ©μ ν) behavior entity β λν L3 Intent κ·Έλ£Ή.
# Step1 ν΄λ¦λ μλλ₯Ό λμ΄μ¬λ¦¬λλ‘(behaviors.json step1 entity 컀λ²).
STEP1_ENTITY_INTENTS = {
"benefit_check": ["INT-B2110", "INT-B2210", "INT-B2340"],
"bundle_discount_check": ["INT-B1110", "INT-B1210", "INT-B3110"],
"home_service_explore": ["INT-B1120", "INT-B3120", "INT-B3130", "INT-B3140"],
"contract_benefit_check": ["INT-B4110", "INT-B4120", "INT-B4210"],
"competitor_explore": ["INT-B5110", "INT-B5410", "INT-B5420"],
}
def build_behavior_intents() -> dict:
entity_intents: dict[str, list[str]] = {}
for t in TAX:
iid = f"INT-B{t['key']}0"
for ent in t["entities"]:
entity_intents.setdefault(ent, []).append(iid)
# Step1 λͺ©μ ν entity λ§€ν λ³ν©
for ent, iids in STEP1_ENTITY_INTENTS.items():
entity_intents.setdefault(ent, [])
for iid in iids:
if iid not in entity_intents[ent]:
entity_intents[ent].append(iid)
# behaviors.json 곡ν΅(BACK/EXIT) entityλ 무ν¨κ³Ό
entity_intents.setdefault("back_to_step1", [])
entity_intents.setdefault("session_end", [])
return {
"scenario_id": SCENARIO_ID,
"version": "0.1.0",
"description": "κ²°ν© behaviors.json entity β μ§μ μ νΈ Intent λ§€ν",
"entity_intents": entity_intents,
}
def main() -> None:
emit_layers(
OUT_DIR / "engine",
taxonomy=build_intents(),
context_library=build_actions(),
behavior_signals=build_behavior_intents()["entity_intents"],
)
# μμ½
intents = build_intents()["intents"]
from collections import Counter
print("\nββ L1 λΆν¬ ββ")
for (lid, lname), c in sorted(Counter((i["L1_id"], i["L1_name"]) for i in intents).items()):
print(f" {lid} {lname}: {c}")
print("ββ inference_type ββ")
print(" ", Counter(i["inference_type"] for i in intents))
bi = build_behavior_intents()["entity_intents"]
print(f"ββ behavior entities mapped: {len([k for k,v in bi.items() if v])} ββ")
if __name__ == "__main__":
main()
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