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const express = require('express');
const http = require('http');
const { Server } = require('socket.io');
const cors = require('cors');
const { v4: uuidv4 } = require('uuid');
const app = express();
const server = http.createServer(app);
const allowedOrigins = process.env.FRONTEND_URL
? [process.env.FRONTEND_URL, 'http://localhost:5173', 'http://localhost:3000']
: ['http://localhost:5173', 'http://localhost:3000'];
const io = new Server(server, {
cors: { origin: allowedOrigins, methods: ['GET', 'POST'], credentials: true }
});
app.use(cors({ origin: allowedOrigins, credentials: true }));
app.use(express.json());
// βββ In-Memory State βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ
let clinicState = {
queue: [],
currentToken: null,
avgConsultationTime: 10,
totalServed: 0,
clinicOpen: true,
lastUpdated: new Date(),
announcements: [], // recent announcements ticker
};
// Analytics tracking
let analytics = {
hourlyPatients: {}, // { "HH": count }
waitTimeSamples: [], // actual wait times in minutes
priorityCounts: { normal: 0, urgent: 0, elderly: 0 },
peakHour: null,
avgActualWait: 0,
totalToday: 0,
sessionStart: new Date(),
};
function recordAnalytics(patient) {
const hour = new Date().getHours().toString().padStart(2, '0');
analytics.hourlyPatients[hour] = (analytics.hourlyPatients[hour] || 0) + 1;
analytics.priorityCounts[patient.priority] = (analytics.priorityCounts[patient.priority] || 0) + 1;
analytics.totalToday++;
// Compute actual wait if calledAt and addedAt exist
if (patient.calledAt && patient.addedAt) {
const waitMin = Math.round((new Date(patient.calledAt) - new Date(patient.addedAt)) / 60000);
if (waitMin >= 0) {
analytics.waitTimeSamples.push(waitMin);
analytics.avgActualWait = Math.round(
analytics.waitTimeSamples.reduce((a, b) => a + b, 0) / analytics.waitTimeSamples.length
);
}
}
// Peak hour
const maxCount = Math.max(...Object.values(analytics.hourlyPatients));
analytics.peakHour = Object.keys(analytics.hourlyPatients).find(h => analytics.hourlyPatients[h] === maxCount);
}
function createPatient(name, phone = '', priority = 'normal', notes = '') {
const allTokens = [...clinicState.queue.map(p => p.tokenNumber), clinicState.totalServed];
const tokenNumber = allTokens.length > 0 ? Math.max(...allTokens) + 1 : clinicState.totalServed + 1;
return {
id: uuidv4(),
tokenNumber,
name: name.trim(),
phone: phone.trim(),
priority,
notes: notes.trim(),
status: 'waiting',
addedAt: new Date(),
calledAt: null,
completedAt: null,
estimatedCallTime: null,
};
}
function getQueueStats() {
const waiting = clinicState.queue.filter(p => p.status === 'waiting');
return {
totalWaiting: waiting.length,
urgentCount: waiting.filter(p => p.priority === 'urgent').length,
elderlyCount: waiting.filter(p => p.priority === 'elderly').length,
estimatedClearTime: waiting.length * clinicState.avgConsultationTime,
};
}
function getEstimatedCallTimes() {
const waiting = clinicState.queue.filter(p => p.status === 'waiting');
const now = new Date();
waiting.forEach((p, i) => {
const minsFromNow = i * clinicState.avgConsultationTime;
clinicState.queue.find(q => q.id === p.id).estimatedCallTime = new Date(now.getTime() + minsFromNow * 60000);
});
}
function broadcastState() {
clinicState.lastUpdated = new Date();
getEstimatedCallTimes();
const stats = getQueueStats();
io.emit('state_update', {
queue: clinicState.queue,
currentToken: clinicState.currentToken,
avgConsultationTime: clinicState.avgConsultationTime,
totalServed: clinicState.totalServed,
clinicOpen: clinicState.clinicOpen,
stats,
lastUpdated: clinicState.lastUpdated,
announcements: clinicState.announcements.slice(-5),
analytics,
});
}
// βββ REST API ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ
app.get('/health', (req, res) => res.json({ status: 'ok', timestamp: new Date() }));
app.get('/api/state', (req, res) => {
res.json({
queue: clinicState.queue,
currentToken: clinicState.currentToken,
avgConsultationTime: clinicState.avgConsultationTime,
totalServed: clinicState.totalServed,
clinicOpen: clinicState.clinicOpen,
stats: getQueueStats(),
lastUpdated: clinicState.lastUpdated,
analytics,
});
});
app.get('/api/analytics', (req, res) => res.json(analytics));
// Patient token lookup by name/phone
app.get('/api/lookup', (req, res) => {
const { q } = req.query;
if (!q) return res.status(400).json({ error: 'Query required' });
const term = q.toLowerCase().trim();
const matches = clinicState.queue.filter(p =>
p.status === 'waiting' &&
(p.name.toLowerCase().includes(term) || p.phone.includes(term))
);
if (matches.length === 0) return res.json({ found: false });
const waiting = clinicState.queue.filter(p => p.status === 'waiting');
const results = matches.map(p => ({
...p,
position: waiting.findIndex(w => w.id === p.id) + 1,
estimatedWait: waiting.findIndex(w => w.id === p.id) * clinicState.avgConsultationTime,
}));
res.json({ found: true, results });
});
// AI Chat
app.post('/api/chat', async (req, res) => {
const { message, conversationHistory = [] } = req.body;
if (!message) return res.status(400).json({ error: 'Message required' });
const waiting = clinicState.queue.filter(p => p.status === 'waiting');
const stats = getQueueStats();
const apiKey = process.env.ANTHROPIC_API_KEY;
if (!apiKey) {
const lowerMsg = message.toLowerCase();
let reply = '';
if (lowerMsg.includes('wait') || lowerMsg.includes('time') || lowerMsg.includes('long')) {
reply = `Currently ${waiting.length} patients are waiting. With ${clinicState.avgConsultationTime}-minute consultations, estimated total wait is ${stats.estimatedClearTime} minutes.`;
} else if (lowerMsg.includes('current') || lowerMsg.includes('serving') || lowerMsg.includes('token')) {
reply = clinicState.currentToken
? `Token #${clinicState.currentToken.tokenNumber} (${clinicState.currentToken.name}) is currently being served.`
: 'No patient is currently being served. The doctor is available!';
} else if (lowerMsg.includes('queue') || lowerMsg.includes('how many') || lowerMsg.includes('patient')) {
reply = `There are ${waiting.length} patients waiting. ${stats.urgentCount > 0 ? `${stats.urgentCount} urgent.` : ''} ${stats.elderlyCount > 0 ? `${stats.elderlyCount} elderly/special.` : ''}`;
} else if (lowerMsg.includes('open') || lowerMsg.includes('close')) {
reply = `The clinic is currently ${clinicState.clinicOpen ? 'OPEN' : 'CLOSED'}.`;
} else if (lowerMsg.includes('served') || lowerMsg.includes('today') || lowerMsg.includes('total')) {
reply = `${clinicState.totalServed} patients have been served today. ${analytics.avgActualWait > 0 ? `Average actual wait time: ${analytics.avgActualWait} minutes.` : ''}`;
} else if (lowerMsg.includes('hello') || lowerMsg.includes('hi') || lowerMsg.includes('help')) {
reply = `Hello! I'm the QueueCure AI assistant π₯\n\nI can help with:\nβ’ Current wait times & queue status\nβ’ Your token position (tell me your name)\nβ’ Clinic information\nβ’ Patient statistics\n\nWhat would you like to know?`;
} else if (lowerMsg.includes('next')) {
reply = waiting.length > 0
? `Next patient to be called is Token #${waiting[0].tokenNumber} β ${waiting[0].name} (${waiting[0].priority} priority).`
: 'The queue is currently empty.';
} else {
reply = `I can help with queue status, wait times, and clinic info. Currently ${waiting.length} patients are waiting. What would you like to know?`;
}
return res.json({ reply });
}
try {
const systemPrompt = `You are a helpful, friendly assistant for QueueCure clinic management system.
Current clinic status:
- Patients waiting: ${waiting.length}
- Urgent patients: ${stats.urgentCount}
- Currently serving: ${clinicState.currentToken ? `Token #${clinicState.currentToken.tokenNumber} - ${clinicState.currentToken.name}` : 'No one'}
- Average consultation time: ${clinicState.avgConsultationTime} minutes
- Total served today: ${clinicState.totalServed}
- Clinic status: ${clinicState.clinicOpen ? 'Open' : 'Closed'}
- Estimated total wait: ${stats.estimatedClearTime} minutes
- Average actual wait (from data): ${analytics.avgActualWait} minutes
Waiting patients: ${waiting.map((p, i) => `#${p.tokenNumber} ${p.name} (pos ${i + 1}, ~${i * clinicState.avgConsultationTime}min wait)`).join(', ') || 'None'}
Be concise, warm, and helpful. If someone asks about their position, check the waiting list above.`;
const messages = [...conversationHistory.slice(-6), { role: 'user', content: message }];
const response = await fetch('https://api.anthropic.com/v1/messages', {
method: 'POST',
headers: { 'Content-Type': 'application/json', 'x-api-key': apiKey, 'anthropic-version': '2023-06-01' },
body: JSON.stringify({ model: 'claude-haiku-4-5-20251001', max_tokens: 300, system: systemPrompt, messages })
});
const data = await response.json();
res.json({ reply: data.content?.[0]?.text || 'Sorry, could not process your request.' });
} catch (err) {
console.error('AI error:', err);
res.json({ reply: 'I\'m having connection issues. Please try again.' });
}
});
// βββ Socket.io ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ
io.on('connection', (socket) => {
console.log(`Connected: ${socket.id}`);
getEstimatedCallTimes();
socket.emit('state_update', {
queue: clinicState.queue,
currentToken: clinicState.currentToken,
avgConsultationTime: clinicState.avgConsultationTime,
totalServed: clinicState.totalServed,
clinicOpen: clinicState.clinicOpen,
stats: getQueueStats(),
lastUpdated: clinicState.lastUpdated,
announcements: clinicState.announcements.slice(-5),
analytics,
});
socket.on('add_patient', ({ name, phone, priority, notes }, callback) => {
if (!name?.trim() || name.trim().length < 2) return callback?.({ error: 'Valid patient name required' });
if (!clinicState.clinicOpen) return callback?.({ error: 'Clinic is closed' });
const patient = createPatient(name, phone, priority || 'normal', notes || '');
if (priority === 'urgent') {
const lastUrgentIdx = clinicState.queue.reduce((acc, p, idx) =>
p.priority === 'urgent' && p.status === 'waiting' ? idx : acc, -1);
clinicState.queue.splice(lastUrgentIdx + 1, 0, patient);
} else {
clinicState.queue.push(patient);
}
// Add ticker announcement
clinicState.announcements.push({ type: 'added', name: patient.name, token: patient.tokenNumber, time: new Date() });
callback?.({ success: true, patient });
broadcastState();
});
socket.on('call_next', (_, callback) => {
if (clinicState.currentToken) {
const idx = clinicState.queue.findIndex(p => p.id === clinicState.currentToken.id);
if (idx !== -1) {
clinicState.queue[idx].status = 'done';
clinicState.queue[idx].completedAt = new Date();
recordAnalytics(clinicState.queue[idx]);
}
clinicState.totalServed++;
}
const nextPatient = clinicState.queue.find(p => p.status === 'waiting');
if (!nextPatient) {
clinicState.currentToken = null;
callback?.({ success: true, message: 'Queue empty', currentToken: null });
broadcastState();
return;
}
const idx = clinicState.queue.findIndex(p => p.id === nextPatient.id);
clinicState.queue[idx].status = 'serving';
clinicState.queue[idx].calledAt = new Date();
clinicState.currentToken = clinicState.queue[idx];
clinicState.announcements.push({ type: 'called', name: nextPatient.name, token: nextPatient.tokenNumber, time: new Date() });
callback?.({ success: true, currentToken: clinicState.currentToken });
broadcastState();
io.emit('token_called', {
tokenNumber: nextPatient.tokenNumber,
name: nextPatient.name,
priority: nextPatient.priority,
});
});
socket.on('skip_patient', ({ patientId }, callback) => {
const idx = clinicState.queue.findIndex(p => p.id === patientId);
if (idx === -1) return callback?.({ error: 'Not found' });
clinicState.queue[idx].status = 'skipped';
if (clinicState.currentToken?.id === patientId) clinicState.currentToken = null;
callback?.({ success: true });
broadcastState();
});
socket.on('remove_patient', ({ patientId }, callback) => {
const idx = clinicState.queue.findIndex(p => p.id === patientId);
if (idx === -1) return callback?.({ error: 'Not found' });
if (clinicState.currentToken?.id === patientId) clinicState.currentToken = null;
clinicState.queue.splice(idx, 1);
callback?.({ success: true });
broadcastState();
});
socket.on('update_avg_time', ({ minutes }, callback) => {
const mins = parseInt(minutes);
if (isNaN(mins) || mins < 1 || mins > 60) return callback?.({ error: 'Must be 1β60 minutes' });
clinicState.avgConsultationTime = mins;
callback?.({ success: true });
broadcastState();
});
socket.on('toggle_clinic', (_, callback) => {
clinicState.clinicOpen = !clinicState.clinicOpen;
callback?.({ success: true, clinicOpen: clinicState.clinicOpen });
io.emit('clinic_status_changed', { clinicOpen: clinicState.clinicOpen });
broadcastState();
});
socket.on('reset_queue', (_, callback) => {
clinicState.queue = [];
clinicState.currentToken = null;
clinicState.totalServed = 0;
clinicState.announcements = [];
analytics = {
hourlyPatients: {}, waitTimeSamples: [],
priorityCounts: { normal: 0, urgent: 0, elderly: 0 },
peakHour: null, avgActualWait: 0, totalToday: 0, sessionStart: new Date(),
};
callback?.({ success: true });
broadcastState();
});
socket.on('complete_current', (_, callback) => {
if (!clinicState.currentToken) return callback?.({ error: 'No current patient' });
const idx = clinicState.queue.findIndex(p => p.id === clinicState.currentToken.id);
if (idx !== -1) {
clinicState.queue[idx].status = 'done';
clinicState.queue[idx].completedAt = new Date();
recordAnalytics(clinicState.queue[idx]);
}
clinicState.totalServed++;
clinicState.currentToken = null;
callback?.({ success: true });
broadcastState();
});
socket.on('add_announcement', ({ text }, callback) => {
clinicState.announcements.push({ type: 'custom', text, time: new Date() });
callback?.({ success: true });
broadcastState();
});
socket.on('disconnect', () => console.log(`Disconnected: ${socket.id}`));
});
const PORT = process.env.PORT || 3001;
server.listen(PORT, '0.0.0.0', () => console.log(`QueueCure server on port ${PORT}`));
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