- Refactor: Decomposed CrmConversationalDashboard into modular components (Inbox, AIAssistant, StatsHeader)
- Fix: Centralized entity resolution with EntityResolver service (API & Worker)
- Fix: Strict Prisma typing, removed 'as any' casts in organization and whatsapp routes
- Fix: Implemented broadcast message persistence and accurate usage quota tracking
- Schema: Added MessageStatus and status field to Message model
