Update data_source/time_to_rethink_trust_book.md

data_source/time_to_rethink_trust_book.md

@@ -356,7 +356,6 @@ If you need help finding your own TrustBuilders®, here are some prompter questi
 - What recognitions or awards have you received?
 - How do your team's skills contribute to success?
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-Here's a structured organization of the provided data for **Volkswagen** customer and prospect trust statements, broken down by **trust buckets** and **top-scoring statements**:
 
 ### **Volkswagen Customers**
 
@@ -367,17 +366,20 @@ Here's a structured organization of the provided data for **Volkswagen** custome
 
 **Top Scoring Statements for Customers:**
 
-| **Trust Bucket**    | **Top Scoring Statements**                                                                                             | **Percentage** |
-|---------------------|------------------------------------------------------------------------------------------------------------------------|----------------|
-| **Development Trust**  | - We bring together the world's best talent in many disciplines to create your cars.                                |      25%       |
-|                     | - Building great and affordable cars is our foundation.                                                                |      22%       |
-|                     | - Our beginnings are a unique combination of investors and unions.                                                     |      18%       |
-| **Benefit Trust**      | - We bring together the world's best talent in many disciplines to create your cars.                                |      23%       |
-|                     | - We strongly focus on keeping and nurturing our team and have a 99.5% retention rate.                                 |      18%       |
-|                     | - Employees are provided with extensive continuous training.                                                           |      16%       |
-| **Vision Trust**       | - Our brands are ranked No. 2 and 5 in the reliability rankings.                                                    |      27%       |
-|                     | - Our technology and manufacturing capabilities are second to none.                                                    |      22%       |
-|                     | - We produce almost 9 million cars per year.                                                                           |      15%       |
+1. **Development Trust**  
+   - "We bring together the world's best talent in many disciplines to create your cars." (25%)  
+   - "Building great and affordable cars is our foundation." (22%)  
+   - "Our beginnings are a unique combination of investors and unions." (18%)  
+
+2. **Benefit Trust**  
+   - "We bring together the world's best talent in many disciplines to create your cars." (23%)  
+   - "We strongly focus on keeping and nurturing our team and have a 99.5% retention rate." (18%)  
+   - "Employees are provided with extensive continuous training." (16%)  
+
+3. **Vision Trust**  
+   - "Our brands are ranked No. 2 and 5 in the reliability rankings." (27%)  
+   - "Our technology and manufacturing capabilities are second to none." (22%)  
+   - "We produce almost 9 million cars per year." (15%)  
 
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@@ -390,17 +392,19 @@ Here's a structured organization of the provided data for **Volkswagen** custome
 
 **Top Scoring Statements for Prospects:**
 
-| **Trust Bucket**       | **Top Scoring Statements**                                                                                               |**Percentage**|
-|------------------------|------------------------------------------------------------------------------------------------------------------------- |--------------|
-| **Stability Trust**     | - We work with our unions in our restructuring and future plans.                                                        |     21%      |
-|                        | - We have learned from our mistakes in the Diesel Affair and we have made fundamental changes.                           |     19%      |
-|                        | - Building great and affordable cars is our foundation.                                                                  |     18%      |
-| **Relationship Trust**  | - We put a lot of emphasis on the interior experience and two of our cars have been ranked in the top 10.               |     24%      |
-|                        | - We are at the forefront of technology to deliver better cars and driving experiences.                                  |     17%      |
-|                        | - Our beginnings are a unique combination of investors and unions and today 9 of our 20 board members are staff reps.    |     17%      |
-| **Competence Trust**    | - At the heart of our decision-making is the long-term quality of life for all of us.                                   |     20%      |
-|                        | - We put a lot of emphasis on the interior experience and two of our cars have been ranked in the top 10.                |     19%      |
-|                        | - We are one of the longest-established car companies.                                                                   |     18%      |
+1. **Stability Trust**  
+   - "We work with our unions in our restructuring and future plans." (21%)  
+   - "We have learned from our mistakes in the Diesel Affair and we have made fundamental changes." (19%)  
+   - "Building great and affordable cars is our foundation." (18%)  
 
----
+2. **Relationship Trust**  
+   - "We put a lot of emphasis on the interior experience and two of our cars have been ranked in the top 10." (24%)  
+   - "We are at the forefront of technology to deliver better cars and driving experiences." (17%)  
+   - "Our beginnings are a unique combination of investors and unions and today 9 of our 20 board members are staff representatives." (17%)  
 
+3. **Competence Trust**  
+   - "At the heart of our decision-making is the long-term quality of life for all of us." (20%)  
+   - "We put a lot of emphasis on the interior experience and two of our cars have been ranked in the top 10." (19%)  
+   - "We are one of the longest-established car companies." (18%)  
+
+---