Upload index.html
Browse files- index.html +1372 -425
index.html
CHANGED
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@@ -1,5 +1,5 @@
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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@@ -20,363 +20,1287 @@
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card: '#1c2128',
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border: '#30363d',
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muted: '#8b949e',
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}
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}
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}
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}
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</script>
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<style>
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*
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::-webkit-scrollbar { width: 5px; height: 5px; }
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::-webkit-scrollbar-track { background: transparent; }
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::-webkit-scrollbar-thumb { background: #30363d; border-radius:
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.md-body strong { color: #e6edf3; font-weight: 600; }
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.md-body
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background:
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}
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.md-body pre { background: #161b22; border: 1px solid #30363d; border-radius: 8px; padding: 0.85rem; margin: 0.5rem 0; overflow-x: auto; }
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.md-body pre code { background: none; border: none; padding: 0; }
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.md-body table { width: 100%; border-collapse: collapse; margin: 0.6rem 0; font-size: 0.82rem; }
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.md-body th { background: #1c2128; padding: 7px 12px; text-align: left; border: 1px solid #30363d; color: #cdd9e5; font-weight: 600; }
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.md-body td { padding: 6px 12px; border: 1px solid #30363d; color: #adbac7; }
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.md-body hr { border-color: #30363d; margin: 0.75rem 0; }
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.md-body ol { list-style: decimal; }
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.md-body ul { list-style: disc; }
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/* Streaming cursor */
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.streaming-cursor::after { content: 'β'; animation: blink-cur 0.75s infinite; color: #388bfd; }
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@keyframes blink-cur { 0%,100%{opacity:1} 50%{opacity:0} }
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/* Typing dots */
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.typing-dot { display: inline-block; width: 6px; height: 6px; border-radius: 50%; background: #484f58; animation: bounce-dot 1.3s infinite; }
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.typing-dot:nth-child(2) { animation-delay: 0.15s; }
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.typing-dot:nth-child(3) { animation-delay: 0.3s; }
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@keyframes bounce-dot { 0%,80%,100%{transform:translateY(0);opacity:.4} 40%{transform:translateY(-5px);opacity:1} }
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/* Form fields */
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.form-bubble form { all: unset; display: block; }
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.form-bubble input[type=text],
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.form-bubble input[type=date],
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.form-bubble input[type=number],
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.form-bubble input[type=email],
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.form-bubble textarea,
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.form-bubble select {
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display: block; width: 100%;
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padding: 0.5rem 0.75rem;
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background: #0d1117; color: #cdd9e5;
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border: 1px solid #30363d; border-radius: 8px;
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font-size: 0.85rem; margin-top: 4px; box-sizing: border-box;
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transition: border-color 0.15s, box-shadow 0.15s;
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font-family: 'Inter', system-ui, sans-serif;
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}
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.form-bubble input:focus,
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.form-bubble select:focus,
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.form-bubble textarea:focus {
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outline: none; border-color: #388bfd;
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box-shadow: 0 0 0 3px rgba(56,139,253,0.15);
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}
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.form-bubble label {
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font-size: 0.78rem; font-weight: 500;
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color: #8b949e; display: block; margin-top: 0.9rem; letter-spacing: 0.01em;
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}
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.form-bubble .flex.items-center { display: flex; align-items: center; gap: 8px; margin-top: 0.8rem; }
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.form-bubble .flex.items-center label { margin-top: 0; color: #cdd9e5; font-size: 0.85rem; }
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.form-bubble input[type=checkbox] { width: 16px; height: 16px; accent-color: #388bfd; flex-shrink: 0; cursor: pointer; }
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.form-bubble button[type=submit] {
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margin-top: 1.25rem; width: 100%; padding: 0.65rem;
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background: #1f6feb; color: white; border-radius: 8px;
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font-weight: 600; font-size: 0.875rem; cursor: pointer;
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border: none; transition: background 0.15s, transform 0.1s;
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font-family: 'Inter', system-ui, sans-serif; letter-spacing: 0.01em;
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}
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.form-bubble button[type=submit]:hover { background: #388bfd; }
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.form-bubble button[type=submit]:active { transform: scale(0.99); }
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.form-bubble button[type=submit]:disabled { background: #21262d; color: #484f58; cursor: not-allowed; transform: none; }
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.form-bubble .text-red-500 { color: #f85149; font-size: 0.78rem; margin-top: 3px; display: block; }
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/* Step wizard */
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.formora-step { display: none; }
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.formora-step.active { display: block; }
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.step-nav { display: flex; gap: 8px; margin-top: 1.1rem; }
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.step-nav button {
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flex: 1; padding: 0.55rem; border-radius: 8px; font-weight: 600;
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font-size: 0.82rem; cursor: pointer; border: none;
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font-family: 'Inter', system-ui, sans-serif; transition: background 0.15s;
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}
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.btn-back { background: #21262d; color: #8b949e; border: 1px solid #30363d !important; }
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.btn-back:hover { background: #30363d; }
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.btn-next { background: #1f6feb; color: white; }
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.btn-next:hover { background: #388bfd; }
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.step-progress {
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display: flex; gap: 5px; justify-content: center; margin-top: 0.9rem;
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}
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.step-pip {
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height: 4px; flex: 1; border-radius: 2px; background: #30363d;
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transition: background 0.2s;
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}
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.step-pip.active { background: #388bfd; }
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/* Model progress bar */
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#model-progress-bar { transition: width 0.4s ease; }
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/* Suggestion chips */
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.chip {
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display: inline-flex; align-items: center; gap: 6px;
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background: #1c2128; border: 1px solid #30363d;
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white-space: nowrap;
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}
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.chip:hover {
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</style>
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</head>
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<
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<!-- βββββββββββββββββββββββββββββββββββββββββββ HEADER βββ -->
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<header class="bg-panel border-b border-border px-5 h-14 flex items-center gap-3 flex-shrink-0 z-10">
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<!-- Logo -->
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<div class="flex items-center gap-2.5">
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<div class="w-8 h-8 rounded-
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style="background: linear-gradient(135deg,#1f6feb,#388bfd)">
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<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="white" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round">
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<path d="M9 17H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2v3"/>
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<path d="M13 21l2-2 4 4 2-2-4-4 2-2-6-1z"/>
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</svg>
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</div>
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<div>
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<div class="font-semibold text-
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<div class="text-xs" style="color:#8b949e">
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</div>
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</div>
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<!-- Model status -->
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<div id="model-status-wrap" class="ml-auto flex items-center gap-3">
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<div
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<div id="model-
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<div id="model-progress-wrap" class="w-36 h-1 rounded-full hidden" style="background:#21262d">
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<div id="model-progress-bar" class="h-1 rounded-full" style="width:0%;background:#388bfd"></div>
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</div>
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</div>
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</div>
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</header>
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<!--
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<
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<!-- Empty state -->
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<div id="empty-state" class="flex flex-col items-center justify-center
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<div class="
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<
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<
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</
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<
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<h2 class="text-base font-semibold text-center" style="color:#e6edf3">How can I help you today?</h2>
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<p class="text-sm text-center mt-1" style="color:#8b949e">Describe your IT issue or pick a common topic below.</p>
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</div>
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</div>
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<div class="flex flex-wrap
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<button class="chip"
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</button>
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<button class="chip"
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Account locked
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</button>
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<button class="chip" onclick="useChip('My computer is not working properly')">
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<svg width="12" height="12" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><rect x="2" y="3" width="20" height="14" rx="2"/><line x1="8" y1="21" x2="16" y2="21"/><line x1="12" y1="17" x2="12" y2="21"/></svg>
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Hardware problem
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</button>
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<button class="chip" onclick="useChip('My internet connection is slow or not working')">
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<svg width="12" height="12" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M5 12.55a11 11 0 0 1 14.08 0"/><path d="M1.42 9a16 16 0 0 1 21.16 0"/><path d="M8.53 16.11a6 6 0 0 1 6.95 0"/><line x1="12" y1="20" x2="12.01" y2="20"/></svg>
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Network issue
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</button>
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<button class="chip" onclick="useChip('I need to request access to a system')">
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<svg width="12" height="12" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z"/></svg>
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Access request
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</button>
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<button class="chip" onclick="useChip('I want to set up a new employee')">
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<svg width="12" height="12" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2"/><circle cx="12" cy="7" r="4"/></svg>
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New hire onboarding
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</button>
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</div>
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</div>
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</
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<!--
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<
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<div class="flex items-
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id="input-wrap">
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<input
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id="msg-input"
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type="text"
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placeholder="Describe your IT issueβ¦"
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/>
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<button id="send-btn"
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>
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<svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="white" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round">
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<line x1="22" y1="2" x2="11" y2="13"/><polygon points="22 2 15 22 11 13 2 9 22 2"/>
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</svg>
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</button>
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</div>
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<p class="text-center text-xs mt-2" style="color:#
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</
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<!--
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<script
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import { pipeline, TextStreamer, env } from 'https://cdn.jsdelivr.net/npm/@huggingface/transformers@3.5.0/dist/transformers.min.js';
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}
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const DTYPE = 'q4';
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window._llm.status = 'unavailable';
|
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setStatusUI('β οΈ Templates only (no WebGPU)', '#d29922', null);
|
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} else {
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progress_callback: (p) => {
|
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|
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|
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setStatusUI(`ⳠLoading AI⦠${Math.round(pct)}%`, '#d29922', pct);
|
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|
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window._llm.status = 'ready';
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setStatusUI('β
AI model ready', '#3fb950', null);
|
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setTimeout(() => statusWrap.classList.add('hidden'), 3000);
|
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|
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|
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|
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|
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setStatusUI('β οΈ Templates only (AI unavailable)', '#d29922', null);
|
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setTimeout(() => statusWrap.classList.add('hidden'), 5000);
|
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|
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|
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| 340 |
try {
|
| 341 |
-
|
| 342 |
-
|
| 343 |
-
} catch
|
| 344 |
-
|
| 345 |
-
onFallback(templateResponse);
|
| 346 |
}
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| 347 |
};
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|
| 348 |
</script>
|
| 349 |
|
| 350 |
-
<!--
|
| 351 |
<script>
|
| 352 |
-
const
|
| 353 |
-
|
| 354 |
-
const
|
| 355 |
-
|
| 356 |
-
|
| 357 |
-
|
| 358 |
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| 359 |
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| 360 |
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| 361 |
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| 362 |
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| 363 |
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| 364 |
-
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| 365 |
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| 366 |
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| 367 |
-
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| 368 |
}
|
| 369 |
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| 370 |
-
|
| 371 |
-
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| 372 |
}
|
| 373 |
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| 374 |
function scrollBottom() {
|
| 375 |
-
messagesEl.scrollTop = messagesEl.scrollHeight;
|
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|
| 376 |
}
|
| 377 |
|
| 378 |
-
// Bot row
|
| 379 |
-
function addBotRow(innerHTML
|
|
|
|
|
|
|
|
|
|
| 380 |
const row = document.createElement('div');
|
| 381 |
row.className = 'flex items-start gap-3 max-w-3xl';
|
| 382 |
|
|
@@ -386,15 +1310,12 @@ function addBotRow(innerHTML, extraBubbleClass = '') {
|
|
| 386 |
avatar.innerHTML = `<svg width="13" height="13" viewBox="0 0 24 24" fill="none" stroke="white" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><path d="M9 17H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2v3"/><path d="M13 21l2-2 4 4 2-2-4-4 2-2-6-1z"/></svg>`;
|
| 387 |
|
| 388 |
const bubble = document.createElement('div');
|
| 389 |
-
bubble.className = 'rounded-2xl rounded-tl-sm px-4 py-3 text-sm leading-relaxed
|
| 390 |
-
bubble.style.cssText = 'background:#1c2128;border:1px solid #30363d;color:#adbac7;max-width:44rem';
|
| 391 |
bubble.innerHTML = innerHTML;
|
| 392 |
|
| 393 |
row.appendChild(avatar);
|
| 394 |
row.appendChild(bubble);
|
| 395 |
-
|
| 396 |
-
const wrap = document.createElement('div');
|
| 397 |
-
wrap.className = 'flex justify-start';
|
| 398 |
wrap.appendChild(row);
|
| 399 |
messagesEl.appendChild(wrap);
|
| 400 |
scrollBottom();
|
|
@@ -402,7 +1323,6 @@ function addBotRow(innerHTML, extraBubbleClass = '') {
|
|
| 402 |
}
|
| 403 |
|
| 404 |
function addUserBubble(text) {
|
| 405 |
-
hideEmptyState();
|
| 406 |
const wrap = document.createElement('div');
|
| 407 |
wrap.className = 'flex justify-end';
|
| 408 |
const bubble = document.createElement('div');
|
|
@@ -415,38 +1335,80 @@ function addUserBubble(text) {
|
|
| 415 |
}
|
| 416 |
|
| 417 |
function addTextBubble(text) {
|
| 418 |
-
return addBotRow(`<span style="color:#adbac7">${
|
|
|
|
|
|
|
|
|
|
|
|
|
| 419 |
}
|
| 420 |
|
| 421 |
function addTyping() {
|
| 422 |
return addBotRow('<div class="flex items-center gap-1.5 py-1"><span class="typing-dot"></span><span class="typing-dot"></span><span class="typing-dot"></span></div>');
|
| 423 |
}
|
| 424 |
|
| 425 |
-
|
| 426 |
-
|
| 427 |
-
|
|
|
|
|
|
|
| 428 |
|
| 429 |
-
|
| 430 |
-
const
|
| 431 |
-
|
| 432 |
-
|
| 433 |
-
update(md) { inner.className = 'md-body streaming-cursor'; inner.innerHTML = marked.parse(md); scrollBottom(); },
|
| 434 |
-
done(md) { inner.className = 'md-body'; inner.innerHTML = marked.parse(md || ''); scrollBottom(); },
|
| 435 |
-
remove() { bubble.closest('.flex.justify-start').remove(); },
|
| 436 |
-
};
|
| 437 |
-
}
|
| 438 |
|
| 439 |
-
function
|
| 440 |
-
|
|
|
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|
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|
|
|
| 441 |
}
|
| 442 |
|
| 443 |
-
|
| 444 |
-
|
| 445 |
-
|
| 446 |
-
|
|
|
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|
|
|
|
|
|
|
|
|
| 447 |
}
|
| 448 |
|
| 449 |
-
// ββ Send message ββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 450 |
async function sendMessage() {
|
| 451 |
const text = msgInput.value.trim();
|
| 452 |
if (!text) return;
|
|
@@ -454,38 +1416,26 @@ async function sendMessage() {
|
|
| 454 |
hideEmptyState();
|
| 455 |
addUserBubble(text);
|
| 456 |
msgInput.value = '';
|
|
|
|
| 457 |
setLoading(true);
|
| 458 |
|
| 459 |
const typingBubble = addTyping();
|
| 460 |
-
|
| 461 |
-
|
| 462 |
-
|
| 463 |
-
const res = await fetch('/api/message', {
|
| 464 |
-
method: 'POST', headers: { 'Content-Type': 'application/json' },
|
| 465 |
-
body: JSON.stringify({ message: text }),
|
| 466 |
-
});
|
| 467 |
-
apiData = await res.json();
|
| 468 |
-
} catch (_err) {
|
| 469 |
-
typingBubble.closest('.flex.justify-start').remove();
|
| 470 |
-
addTextBubble('Sorry, something went wrong. Please try again.');
|
| 471 |
-
setLoading(false);
|
| 472 |
-
return;
|
| 473 |
-
}
|
| 474 |
|
| 475 |
-
|
|
|
|
| 476 |
|
| 477 |
-
|
| 478 |
-
const chatBubble = addTextBubble(apiData.template_response);
|
| 479 |
|
| 480 |
-
|
| 481 |
-
|
| 482 |
-
injectForm(apiData.form_html, apiData.intent);
|
| 483 |
} else {
|
| 484 |
msgInput.focus();
|
| 485 |
}
|
| 486 |
setLoading(false);
|
| 487 |
|
| 488 |
-
// 3. Enhance chat bubble with LLM in the background (non-blocking)
|
| 489 |
const llmGenerate = window._llmGenerate;
|
| 490 |
if (typeof llmGenerate !== 'function' || window._llm?.status !== 'ready') return;
|
| 491 |
|
|
@@ -493,117 +1443,114 @@ async function sendMessage() {
|
|
| 493 |
const innerEl = chatBubble.querySelector('.md-body');
|
| 494 |
|
| 495 |
llmGenerate(
|
| 496 |
-
|
| 497 |
-
|
| 498 |
-
|
| 499 |
-
(
|
| 500 |
-
innerEl.className = 'md-body streaming-cursor';
|
| 501 |
-
innerEl.innerHTML = marked.parse(acc);
|
| 502 |
-
scrollBottom();
|
| 503 |
-
},
|
| 504 |
-
(final) => {
|
| 505 |
-
innerEl.className = 'md-body';
|
| 506 |
-
innerEl.innerHTML = marked.parse(final || apiData.template_response);
|
| 507 |
-
scrollBottom();
|
| 508 |
-
},
|
| 509 |
-
(_t) => {
|
| 510 |
-
chatBubble.textContent = apiData.template_response;
|
| 511 |
-
},
|
| 512 |
);
|
| 513 |
}
|
| 514 |
|
| 515 |
-
// ββ
|
| 516 |
-
|
| 517 |
-
|
| 518 |
-
|
|
|
|
| 519 |
|
| 520 |
-
|
| 521 |
-
|
| 522 |
-
|
|
|
|
|
|
|
|
|
|
|
|
|
| 523 |
|
| 524 |
-
|
| 525 |
-
|
| 526 |
-
|
| 527 |
-
|
| 528 |
-
outer.appendChild(bubble);
|
| 529 |
|
| 530 |
-
|
| 531 |
-
|
| 532 |
-
|
| 533 |
-
|
| 534 |
-
|
| 535 |
|
| 536 |
-
|
| 537 |
-
|
|
|
|
|
|
|
|
|
|
| 538 |
|
| 539 |
-
|
| 540 |
-
|
| 541 |
-
|
| 542 |
-
|
| 543 |
-
|
| 544 |
-
|
| 545 |
-
|
|
|
|
|
|
|
|
|
|
| 546 |
|
| 547 |
-
|
| 548 |
-
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 549 |
|
| 550 |
-
|
| 551 |
-
|
| 552 |
-
let apiData;
|
| 553 |
try {
|
| 554 |
-
|
| 555 |
-
|
| 556 |
-
|
|
|
|
|
|
|
|
|
|
|
|
|
| 557 |
});
|
| 558 |
-
|
| 559 |
-
|
| 560 |
-
|
| 561 |
-
|
| 562 |
-
|
| 563 |
-
|
| 564 |
-
|
| 565 |
-
|
| 566 |
-
const reqNum = apiData.request_number || '';
|
| 567 |
-
bubble.className = 'rounded-xl px-4 py-2 text-xs font-medium flex items-center gap-2';
|
| 568 |
-
bubble.style.cssText = 'background:#1c2128;border:1px solid #3fb95022;color:#3fb950;max-width:44rem';
|
| 569 |
-
bubble.innerHTML = `<svg width="13" height="13" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5"><polyline points="20 6 9 17 4 12"/></svg> Request <strong>${reqNum}</strong> submitted`;
|
| 570 |
-
|
| 571 |
-
typingBubble.closest('.flex.justify-start').remove();
|
| 572 |
-
|
| 573 |
-
async function resolveTicket(response, source) {
|
| 574 |
-
try {
|
| 575 |
-
await fetch('/api/resolve', {
|
| 576 |
-
method: 'POST', headers: { 'Content-Type': 'application/json' },
|
| 577 |
-
body: JSON.stringify({ ticket_id: apiData.ticket_id, request_number: apiData.request_number, form_id: formId, data: formData, response, source }),
|
| 578 |
-
});
|
| 579 |
-
} catch (err) { console.warn('[DeskFlow] /api/resolve failed:', err); }
|
| 580 |
}
|
|
|
|
| 581 |
|
| 582 |
-
|
| 583 |
-
if (
|
| 584 |
-
|
| 585 |
-
|
| 586 |
-
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 587 |
}
|
| 588 |
-
|
| 589 |
-
const streaming = createStreamingBubble();
|
| 590 |
-
llmGenerate(
|
| 591 |
-
apiData.system_prompt,
|
| 592 |
-
apiData.user_prompt,
|
| 593 |
-
apiData.template_response,
|
| 594 |
-
(acc) => streaming.update(acc),
|
| 595 |
-
(final) => { streaming.done(final); resolveTicket(final, 'webgpu'); },
|
| 596 |
-
(template) => { streaming.remove(); addMarkdownBubble(template); resolveTicket(template, 'template'); },
|
| 597 |
-
);
|
| 598 |
-
scrollBottom();
|
| 599 |
-
}
|
| 600 |
-
|
| 601 |
-
window.addEventListener('formora:submit', onFormoraSubmit);
|
| 602 |
}
|
| 603 |
-
|
| 604 |
-
// collectFormData and setupStepWizard removed:
|
| 605 |
-
// formora-core now handles data collection and multi-step navigation
|
| 606 |
-
// via its own inline JavaScript, dispatching window formora:submit.
|
| 607 |
</script>
|
| 608 |
|
| 609 |
</body>
|
|
|
|
| 1 |
<!DOCTYPE html>
|
| 2 |
+
<html lang="en" class="dark">
|
| 3 |
<head>
|
| 4 |
<meta charset="UTF-8" />
|
| 5 |
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
|
|
|
|
| 20 |
card: '#1c2128',
|
| 21 |
border: '#30363d',
|
| 22 |
muted: '#8b949e',
|
| 23 |
+
text: '#adbac7',
|
| 24 |
+
bright: '#e6edf3',
|
| 25 |
+
accent: '#388bfd',
|
| 26 |
+
'accent-dark': '#1f6feb',
|
| 27 |
+
success: '#3fb950',
|
| 28 |
+
danger: '#f85149',
|
| 29 |
+
warning: '#d29922',
|
| 30 |
}
|
| 31 |
}
|
| 32 |
}
|
| 33 |
}
|
| 34 |
</script>
|
| 35 |
+
|
| 36 |
<style>
|
| 37 |
+
/* ββ formora.css ββ */
|
| 38 |
+
.frm-wrapper {
|
| 39 |
+
font-family: 'Inter', system-ui, sans-serif;
|
| 40 |
+
font-size: 0.875rem;
|
| 41 |
+
color: #adbac7;
|
| 42 |
+
width: 100%;
|
| 43 |
+
}
|
| 44 |
+
.frm-title {
|
| 45 |
+
font-size: 0.95rem;
|
| 46 |
+
font-weight: 600;
|
| 47 |
+
color: #e6edf3;
|
| 48 |
+
margin-bottom: 4px;
|
| 49 |
+
}
|
| 50 |
+
.frm-desc {
|
| 51 |
+
font-size: 0.8rem;
|
| 52 |
+
color: #8b949e;
|
| 53 |
+
margin-bottom: 12px;
|
| 54 |
+
}
|
| 55 |
+
.frm-progress-label {
|
| 56 |
+
font-size: 0.75rem;
|
| 57 |
+
color: #8b949e;
|
| 58 |
+
margin-bottom: 4px;
|
| 59 |
+
}
|
| 60 |
+
.frm-progress-bar {
|
| 61 |
+
height: 4px;
|
| 62 |
+
background: #30363d;
|
| 63 |
+
border-radius: 2px;
|
| 64 |
+
margin-bottom: 16px;
|
| 65 |
+
overflow: hidden;
|
| 66 |
+
}
|
| 67 |
+
.frm-progress-fill {
|
| 68 |
+
height: 100%;
|
| 69 |
+
background: linear-gradient(90deg, #1f6feb, #388bfd);
|
| 70 |
+
border-radius: 2px;
|
| 71 |
+
transition: width 0.3s ease;
|
| 72 |
+
}
|
| 73 |
+
.frm-step-title {
|
| 74 |
+
font-size: 0.8rem;
|
| 75 |
+
font-weight: 600;
|
| 76 |
+
color: #58a6ff;
|
| 77 |
+
text-transform: uppercase;
|
| 78 |
+
letter-spacing: 0.05em;
|
| 79 |
+
margin-bottom: 10px;
|
| 80 |
+
}
|
| 81 |
+
.frm-field {
|
| 82 |
+
margin-bottom: 12px;
|
| 83 |
+
}
|
| 84 |
+
.frm-label {
|
| 85 |
+
display: block;
|
| 86 |
+
font-size: 0.8rem;
|
| 87 |
+
font-weight: 500;
|
| 88 |
+
color: #8b949e;
|
| 89 |
+
margin-bottom: 4px;
|
| 90 |
+
}
|
| 91 |
+
.frm-req {
|
| 92 |
+
color: #f85149;
|
| 93 |
+
margin-left: 2px;
|
| 94 |
+
}
|
| 95 |
+
.frm-input {
|
| 96 |
+
width: 100%;
|
| 97 |
+
background: #0d1117;
|
| 98 |
+
border: 1px solid #30363d;
|
| 99 |
+
border-radius: 6px;
|
| 100 |
+
color: #e6edf3;
|
| 101 |
+
font-size: 0.875rem;
|
| 102 |
+
font-family: inherit;
|
| 103 |
+
padding: 7px 10px;
|
| 104 |
+
box-sizing: border-box;
|
| 105 |
+
transition: border-color 0.15s, box-shadow 0.15s;
|
| 106 |
+
outline: none;
|
| 107 |
+
-webkit-appearance: none;
|
| 108 |
+
appearance: none;
|
| 109 |
+
}
|
| 110 |
+
.frm-input:focus {
|
| 111 |
+
border-color: #1f6feb;
|
| 112 |
+
box-shadow: 0 0 0 3px rgba(31, 111, 235, 0.15);
|
| 113 |
+
}
|
| 114 |
+
.frm-input.frm-invalid {
|
| 115 |
+
border-color: #f85149;
|
| 116 |
+
box-shadow: 0 0 0 3px rgba(248, 81, 73, 0.15);
|
| 117 |
+
}
|
| 118 |
+
.frm-textarea {
|
| 119 |
+
resize: vertical;
|
| 120 |
+
min-height: 80px;
|
| 121 |
+
}
|
| 122 |
+
.frm-select {
|
| 123 |
+
cursor: pointer;
|
| 124 |
+
background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%238b949e' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");
|
| 125 |
+
background-repeat: no-repeat;
|
| 126 |
+
background-position: right 10px center;
|
| 127 |
+
padding-right: 30px;
|
| 128 |
+
}
|
| 129 |
+
.frm-radio-group {
|
| 130 |
+
display: flex;
|
| 131 |
+
flex-direction: column;
|
| 132 |
+
gap: 6px;
|
| 133 |
+
margin-top: 4px;
|
| 134 |
+
}
|
| 135 |
+
.frm-radio-label {
|
| 136 |
+
display: flex;
|
| 137 |
+
align-items: center;
|
| 138 |
+
gap: 8px;
|
| 139 |
+
cursor: pointer;
|
| 140 |
+
font-size: 0.875rem;
|
| 141 |
+
color: #adbac7;
|
| 142 |
+
}
|
| 143 |
+
.frm-radio-label input[type="radio"] {
|
| 144 |
+
accent-color: #388bfd;
|
| 145 |
+
width: 14px;
|
| 146 |
+
height: 14px;
|
| 147 |
+
cursor: pointer;
|
| 148 |
+
flex-shrink: 0;
|
| 149 |
+
}
|
| 150 |
+
.frm-checkbox-label {
|
| 151 |
+
display: flex;
|
| 152 |
+
align-items: center;
|
| 153 |
+
gap: 8px;
|
| 154 |
+
cursor: pointer;
|
| 155 |
+
font-size: 0.875rem;
|
| 156 |
+
color: #adbac7;
|
| 157 |
+
}
|
| 158 |
+
.frm-checkbox-label input[type="checkbox"] {
|
| 159 |
+
accent-color: #388bfd;
|
| 160 |
+
width: 14px;
|
| 161 |
+
height: 14px;
|
| 162 |
+
cursor: pointer;
|
| 163 |
+
flex-shrink: 0;
|
| 164 |
+
}
|
| 165 |
+
.frm-error-msg {
|
| 166 |
+
font-size: 0.75rem;
|
| 167 |
+
color: #f85149;
|
| 168 |
+
margin-top: 3px;
|
| 169 |
+
}
|
| 170 |
+
.frm-actions,
|
| 171 |
+
.frm-nav {
|
| 172 |
+
display: flex;
|
| 173 |
+
gap: 8px;
|
| 174 |
+
margin-top: 16px;
|
| 175 |
+
justify-content: flex-end;
|
| 176 |
+
}
|
| 177 |
+
.frm-btn-submit,
|
| 178 |
+
.frm-btn-next {
|
| 179 |
+
background: linear-gradient(135deg, #1f6feb, #388bfd);
|
| 180 |
+
color: #fff;
|
| 181 |
+
border: none;
|
| 182 |
+
border-radius: 6px;
|
| 183 |
+
padding: 7px 16px;
|
| 184 |
+
font-size: 0.875rem;
|
| 185 |
+
font-weight: 500;
|
| 186 |
+
font-family: inherit;
|
| 187 |
+
cursor: pointer;
|
| 188 |
+
transition: opacity 0.15s;
|
| 189 |
+
}
|
| 190 |
+
.frm-btn-submit:hover,
|
| 191 |
+
.frm-btn-next:hover {
|
| 192 |
+
opacity: 0.88;
|
| 193 |
+
}
|
| 194 |
+
.frm-btn-back {
|
| 195 |
+
background: transparent;
|
| 196 |
+
color: #8b949e;
|
| 197 |
+
border: 1px solid #30363d;
|
| 198 |
+
border-radius: 6px;
|
| 199 |
+
padding: 7px 14px;
|
| 200 |
+
font-size: 0.875rem;
|
| 201 |
+
font-family: inherit;
|
| 202 |
+
cursor: pointer;
|
| 203 |
+
transition: border-color 0.15s, color 0.15s;
|
| 204 |
+
}
|
| 205 |
+
.frm-btn-back:hover {
|
| 206 |
+
border-color: #58a6ff;
|
| 207 |
+
color: #58a6ff;
|
| 208 |
+
}
|
| 209 |
+
.frm-success {
|
| 210 |
+
font-size: 0.875rem;
|
| 211 |
+
color: #3fb950;
|
| 212 |
+
background: rgba(63, 185, 80, 0.08);
|
| 213 |
+
border: 1px solid rgba(63, 185, 80, 0.2);
|
| 214 |
+
border-radius: 6px;
|
| 215 |
+
padding: 10px 14px;
|
| 216 |
+
margin-top: 8px;
|
| 217 |
+
}
|
| 218 |
+
.frm-select option {
|
| 219 |
+
background: #1c2128;
|
| 220 |
+
color: #e6edf3;
|
| 221 |
+
}
|
| 222 |
+
|
| 223 |
+
/* ββ App styles ββ */
|
| 224 |
+
* { box-sizing: border-box; }
|
| 225 |
+
body { margin: 0; background: #0d1117; color: #adbac7; font-family: 'Inter', system-ui, sans-serif; }
|
| 226 |
+
html, body, #root { height: 100%; }
|
| 227 |
|
| 228 |
+
::-webkit-scrollbar { width: 6px; }
|
|
|
|
| 229 |
::-webkit-scrollbar-track { background: transparent; }
|
| 230 |
+
::-webkit-scrollbar-thumb { background: #30363d; border-radius: 3px; }
|
| 231 |
+
|
| 232 |
+
.typing-dot {
|
| 233 |
+
width: 6px; height: 6px; background: #58a6ff;
|
| 234 |
+
border-radius: 50%; animation: typing-bounce 1.2s infinite;
|
| 235 |
+
}
|
| 236 |
+
.typing-dot:nth-child(2) { animation-delay: 0.2s; }
|
| 237 |
+
.typing-dot:nth-child(3) { animation-delay: 0.4s; }
|
| 238 |
+
@keyframes typing-bounce {
|
| 239 |
+
0%,60%,100% { transform: translateY(0); opacity: 0.4; }
|
| 240 |
+
30% { transform: translateY(-4px); opacity: 1; }
|
| 241 |
+
}
|
| 242 |
+
|
| 243 |
+
.streaming-cursor::after {
|
| 244 |
+
content: 'β'; display: inline-block;
|
| 245 |
+
animation: blink 0.8s step-end infinite; color: #388bfd;
|
| 246 |
+
}
|
| 247 |
+
@keyframes blink { 0%,100% { opacity: 1; } 50% { opacity: 0; } }
|
| 248 |
+
|
| 249 |
+
.md-body h2 { font-size: 0.9rem; font-weight: 600; color: #e6edf3; margin: 0 0 8px; }
|
| 250 |
+
.md-body h3 { font-size: 0.85rem; font-weight: 600; color: #e6edf3; margin: 8px 0 4px; }
|
| 251 |
+
.md-body p { margin: 4px 0; }
|
| 252 |
+
.md-body ol,.md-body ul { margin: 6px 0; padding-left: 18px; }
|
| 253 |
+
.md-body li { margin: 3px 0; }
|
| 254 |
.md-body strong { color: #e6edf3; font-weight: 600; }
|
| 255 |
+
.md-body code { background: #0d1117; border: 1px solid #30363d; border-radius: 3px; padding: 1px 5px; font-size: 0.8rem; color: #79c0ff; font-family: 'SF Mono', Consolas, monospace; }
|
| 256 |
+
.md-body blockquote { border-left: 3px solid #d29922; margin: 8px 0; padding: 4px 10px; background: rgba(210,153,34,0.07); border-radius: 0 4px 4px 0; color: #d29922; }
|
| 257 |
+
.md-body blockquote p { margin: 0; }
|
| 258 |
+
|
| 259 |
+
.ticket-pill {
|
| 260 |
+
display: inline-flex; align-items: center; gap: 6px;
|
| 261 |
+
background: rgba(56,139,253,0.1); border: 1px solid rgba(56,139,253,0.25);
|
| 262 |
+
border-radius: 20px; padding: 4px 12px; font-size: 0.75rem;
|
| 263 |
+
color: #58a6ff; cursor: default; user-select: none;
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 264 |
}
|
| 265 |
+
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 266 |
#model-progress-bar { transition: width 0.4s ease; }
|
| 267 |
|
|
|
|
| 268 |
.chip {
|
| 269 |
display: inline-flex; align-items: center; gap: 6px;
|
| 270 |
+
background: #1c2128; border: 1px solid #30363d; border-radius: 20px;
|
| 271 |
+
padding: 6px 14px; font-size: 0.8rem; color: #8b949e;
|
| 272 |
+
cursor: pointer; transition: border-color .15s, color .15s;
|
| 273 |
white-space: nowrap;
|
| 274 |
}
|
| 275 |
+
.chip:hover { border-color: #388bfd; color: #58a6ff; }
|
| 276 |
|
| 277 |
+
.inc-pill {
|
| 278 |
+
font-size: 0.7rem; color: #3fb950;
|
| 279 |
+
background: rgba(63,185,80,0.08); border: 1px solid rgba(63,185,80,0.2);
|
| 280 |
+
border-radius: 12px; padding: 2px 8px; display: inline-block; margin-bottom: 6px;
|
| 281 |
+
}
|
| 282 |
</style>
|
| 283 |
</head>
|
| 284 |
+
<body class="flex flex-col h-full">
|
| 285 |
|
| 286 |
+
<!-- ββ Header ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 287 |
+
<header class="flex items-center px-4 py-3 border-b shrink-0" style="background:#161b22;border-color:#21262d">
|
|
|
|
|
|
|
|
|
|
| 288 |
<div class="flex items-center gap-2.5">
|
| 289 |
+
<div class="w-8 h-8 rounded-xl flex items-center justify-center" style="background:linear-gradient(135deg,#1f6feb,#388bfd)">
|
|
|
|
| 290 |
<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="white" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round">
|
| 291 |
<path d="M9 17H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2v3"/>
|
| 292 |
<path d="M13 21l2-2 4 4 2-2-4-4 2-2-6-1z"/>
|
| 293 |
</svg>
|
| 294 |
</div>
|
| 295 |
<div>
|
| 296 |
+
<div class="font-semibold text-sm" style="color:#e6edf3">DeskFlow</div>
|
| 297 |
+
<div class="text-xs" style="color:#8b949e">IT Support Assistant</div>
|
| 298 |
</div>
|
| 299 |
</div>
|
|
|
|
|
|
|
| 300 |
<div id="model-status-wrap" class="ml-auto flex items-center gap-3">
|
| 301 |
+
<div id="model-progress-wrap" class="w-36 h-1 rounded-full hidden" style="background:#21262d">
|
| 302 |
+
<div id="model-progress-bar" class="h-1 rounded-full" style="width:0%;background:#388bfd"></div>
|
|
|
|
|
|
|
|
|
|
| 303 |
</div>
|
| 304 |
+
<div id="model-status" class="text-xs font-medium" style="color:#d29922">β³ Loading AIβ¦</div>
|
| 305 |
</div>
|
| 306 |
</header>
|
| 307 |
|
| 308 |
+
<!-- ββ Chat area βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 309 |
+
<main id="messages" class="flex-1 overflow-y-auto px-4 py-6 flex flex-col gap-4">
|
| 310 |
|
| 311 |
<!-- Empty state -->
|
| 312 |
+
<div id="empty-state" class="flex flex-col items-center justify-center flex-1 gap-6 py-12">
|
| 313 |
+
<div class="w-16 h-16 rounded-2xl flex items-center justify-center" style="background:linear-gradient(135deg,#1f6feb,#388bfd)">
|
| 314 |
+
<svg width="28" height="28" viewBox="0 0 24 24" fill="none" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round">
|
| 315 |
+
<path d="M9 17H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2v3"/>
|
| 316 |
+
<path d="M13 21l2-2 4 4 2-2-4-4 2-2-6-1z"/>
|
| 317 |
+
</svg>
|
| 318 |
+
</div>
|
| 319 |
+
<div class="text-center">
|
| 320 |
+
<h2 class="text-lg font-semibold mb-1" style="color:#e6edf3">Hi, I'm DeskFlow</h2>
|
| 321 |
+
<p class="text-sm" style="color:#8b949e">Your AI-powered IT support assistant.<br/>Tell me what's going on β I'll help you fix it.</p>
|
|
|
|
|
|
|
|
|
|
| 322 |
</div>
|
| 323 |
+
<div class="flex flex-wrap gap-2 justify-center max-w-lg">
|
| 324 |
+
<button class="chip" data-msg="My VPN isn't connecting">π VPN not connecting</button>
|
| 325 |
+
<button class="chip" data-msg="My account is locked">π Account locked</button>
|
| 326 |
+
<button class="chip" data-msg="Laptop screen is broken">π» Hardware issue</button>
|
| 327 |
+
<button class="chip" data-msg="Outlook is not working">π§ Email issue</button>
|
| 328 |
+
<button class="chip" data-msg="I need access to a shared drive">ποΈ Access request</button>
|
| 329 |
+
<button class="chip" data-msg="I'm a new joiner, need setup">π New joiner setup</button>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 330 |
</div>
|
| 331 |
</div>
|
| 332 |
|
| 333 |
+
</main>
|
| 334 |
|
| 335 |
+
<!-- ββ Input bar βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 336 |
+
<footer class="shrink-0 px-4 py-3 border-t" style="background:#161b22;border-color:#21262d">
|
| 337 |
+
<div class="flex items-end gap-2 max-w-3xl mx-auto">
|
| 338 |
+
<textarea id="msg-input" rows="1"
|
|
|
|
|
|
|
|
|
|
|
|
|
| 339 |
placeholder="Describe your IT issueβ¦"
|
| 340 |
+
class="flex-1 resize-none rounded-xl px-4 py-3 text-sm outline-none transition"
|
| 341 |
+
style="background:#1c2128;border:1px solid #30363d;color:#e6edf3;max-height:140px;line-height:1.5;font-family:inherit"
|
| 342 |
+
oninput="this.style.height='auto';this.style.height=Math.min(this.scrollHeight,140)+'px'"
|
| 343 |
+
></textarea>
|
| 344 |
+
<button id="send-btn" class="rounded-xl px-4 py-3 text-sm font-medium shrink-0 transition"
|
| 345 |
+
style="background:linear-gradient(135deg,#1f6feb,#388bfd);color:white;border:none;cursor:pointer">
|
| 346 |
+
<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round">
|
|
|
|
|
|
|
| 347 |
<line x1="22" y1="2" x2="11" y2="13"/><polygon points="22 2 15 22 11 13 2 9 22 2"/>
|
| 348 |
</svg>
|
| 349 |
</button>
|
| 350 |
</div>
|
| 351 |
+
<p class="text-center text-xs mt-2" style="color:#30363d">DeskFlow Β· Powered by WebGPU Β· All processing is local</p>
|
| 352 |
+
</footer>
|
| 353 |
|
| 354 |
+
<!-- ββ Marked.js βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 355 |
+
<script src="https://cdn.jsdelivr.net/npm/marked@9/marked.min.js"></script>
|
|
|
|
| 356 |
|
| 357 |
+
<!-- ββ formora.js (inlined) ββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 358 |
+
<script>
|
| 359 |
+
/**
|
| 360 |
+
* formora.js β JavaScript port of the formora form builder.
|
| 361 |
+
*/
|
| 362 |
+
|
| 363 |
+
const FORMORA_PREFIX = '__formora__';
|
| 364 |
+
|
| 365 |
+
// βββ Validation Rules ββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 366 |
+
|
| 367 |
+
class Rule {
|
| 368 |
+
static required(msg = 'This field is required') {
|
| 369 |
+
return { type: 'required', message: msg };
|
| 370 |
+
}
|
| 371 |
+
static minLength(n, msg) {
|
| 372 |
+
return { type: 'minLength', value: n, message: msg || `Minimum ${n} characters required` };
|
| 373 |
+
}
|
| 374 |
+
static maxLength(n, msg) {
|
| 375 |
+
return { type: 'maxLength', value: n, message: msg || `Maximum ${n} characters allowed` };
|
| 376 |
+
}
|
| 377 |
+
static min(n, msg) {
|
| 378 |
+
return { type: 'min', value: n, message: msg || `Must be at least ${n}` };
|
| 379 |
+
}
|
| 380 |
+
static max(n, msg) {
|
| 381 |
+
return { type: 'max', value: n, message: msg || `Must be at most ${n}` };
|
| 382 |
+
}
|
| 383 |
+
static email(msg = 'Enter a valid email address') {
|
| 384 |
+
return { type: 'email', message: msg };
|
| 385 |
+
}
|
| 386 |
+
static regex(pattern, msg = 'Invalid format') {
|
| 387 |
+
return { type: 'regex', value: pattern, message: msg };
|
| 388 |
+
}
|
| 389 |
}
|
| 390 |
|
| 391 |
+
// βββ Condition for conditional field visibility βββββββββββββββββββββββββββ //
|
|
|
|
| 392 |
|
| 393 |
+
class Condition {
|
| 394 |
+
constructor(fieldId, operator, value) {
|
| 395 |
+
this.fieldId = fieldId;
|
| 396 |
+
this.operator = operator;
|
| 397 |
+
this.value = value;
|
| 398 |
+
}
|
| 399 |
+
}
|
| 400 |
|
| 401 |
+
// βββ Form Builder ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 402 |
+
|
| 403 |
+
class Form {
|
| 404 |
+
constructor(formId) {
|
| 405 |
+
this._id = formId;
|
| 406 |
+
this._title = null;
|
| 407 |
+
this._description = null;
|
| 408 |
+
this._submitLabel = 'Submit';
|
| 409 |
+
this._successMsg = 'Thank you! Your request has been received.';
|
| 410 |
+
this._fields = [];
|
| 411 |
+
this._steps = [];
|
| 412 |
+
this._multiStep = false;
|
| 413 |
+
this._currentStep = null;
|
| 414 |
+
}
|
| 415 |
|
| 416 |
+
title(t) { this._title = t; return this; }
|
| 417 |
+
description(d) { this._description = d; return this; }
|
| 418 |
+
submitLabel(l) { this._submitLabel = l; return this; }
|
| 419 |
+
successMessage(m) { this._successMsg = m; return this; }
|
| 420 |
+
|
| 421 |
+
step(title = null) {
|
| 422 |
+
this._multiStep = true;
|
| 423 |
+
this._steps.push({ title });
|
| 424 |
+
this._currentStep = this._steps.length - 1;
|
| 425 |
+
return this;
|
| 426 |
+
}
|
| 427 |
+
|
| 428 |
+
_add(field) {
|
| 429 |
+
field.stepIndex = this._multiStep ? this._currentStep : null;
|
| 430 |
+
this._fields.push(field);
|
| 431 |
+
return this;
|
| 432 |
+
}
|
| 433 |
+
|
| 434 |
+
text(id, label, { required = false, placeholder = '', rules = [], condition = null } = {}) {
|
| 435 |
+
return this._add({ type: 'text', id, label, required, placeholder, rules, condition });
|
| 436 |
+
}
|
| 437 |
+
email(id, label, { required = false, placeholder = '', rules = [], condition = null } = {}) {
|
| 438 |
+
return this._add({ type: 'email', id, label, required, placeholder, rules, condition });
|
| 439 |
+
}
|
| 440 |
+
number(id, label, { required = false, min = null, max = null, rules = [], condition = null } = {}) {
|
| 441 |
+
return this._add({ type: 'number', id, label, required, min, max, rules, condition });
|
| 442 |
+
}
|
| 443 |
+
textarea(id, label, { required = false, rows = 4, placeholder = '', rules = [], condition = null } = {}) {
|
| 444 |
+
return this._add({ type: 'textarea', id, label, required, rows, placeholder, rules, condition });
|
| 445 |
+
}
|
| 446 |
+
select(id, label, options, { required = false, rules = [], condition = null } = {}) {
|
| 447 |
+
const opts = options.map(o => Array.isArray(o) ? { label: o[0], value: o[1] } : { label: o, value: o });
|
| 448 |
+
return this._add({ type: 'select', id, label, required, options: opts, rules, condition });
|
| 449 |
+
}
|
| 450 |
+
radio(id, label, options, { required = false, condition = null } = {}) {
|
| 451 |
+
const opts = options.map(o => Array.isArray(o) ? { label: o[0], value: o[1] } : { label: o, value: o });
|
| 452 |
+
return this._add({ type: 'radio', id, label, required, options: opts, condition });
|
| 453 |
+
}
|
| 454 |
+
checkbox(id, label, { condition = null } = {}) {
|
| 455 |
+
return this._add({ type: 'checkbox', id, label, condition });
|
| 456 |
+
}
|
| 457 |
+
hidden(id, value) {
|
| 458 |
+
return this._add({ type: 'hidden', id, value });
|
| 459 |
+
}
|
| 460 |
+
|
| 461 |
+
build() {
|
| 462 |
+
return renderForm(this);
|
| 463 |
}
|
| 464 |
}
|
| 465 |
|
| 466 |
+
// βββ HTML Renderer βββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 467 |
|
| 468 |
+
function _fEsc(s) {
|
| 469 |
+
return String(s)
|
| 470 |
+
.replace(/&/g, '&')
|
| 471 |
+
.replace(/</g, '<')
|
| 472 |
+
.replace(/>/g, '>')
|
| 473 |
+
.replace(/"/g, '"');
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 474 |
}
|
| 475 |
|
| 476 |
+
function renderRules(rules) {
|
| 477 |
+
return JSON.stringify(rules || []);
|
| 478 |
+
}
|
| 479 |
+
|
| 480 |
+
function renderCondition(cond) {
|
| 481 |
+
if (!cond) return '';
|
| 482 |
+
return `data-condition='${JSON.stringify(cond)}'`;
|
| 483 |
+
}
|
| 484 |
+
|
| 485 |
+
function renderField(f) {
|
| 486 |
+
const condAttr = renderCondition(f.condition);
|
| 487 |
+
const rulesAttr = `data-rules='${renderRules(f.rules)}'`;
|
| 488 |
+
const req = f.required ? 'required' : '';
|
| 489 |
+
const reqMark = f.required ? '<span class="frm-req">*</span>' : '';
|
| 490 |
+
const wrapStyle = f.condition ? ' style="display:none"' : '';
|
| 491 |
+
|
| 492 |
+
const wrap = (inner) =>
|
| 493 |
+
`<div class="frm-field" data-field-id="${_fEsc(f.id)}" ${condAttr}${wrapStyle}>${inner}</div>`;
|
| 494 |
+
|
| 495 |
+
const label = `<label class="frm-label" for="${_fEsc(f.id)}">${_fEsc(f.label)}${reqMark}</label>`;
|
| 496 |
+
|
| 497 |
+
switch (f.type) {
|
| 498 |
+
case 'hidden':
|
| 499 |
+
return `<input type="hidden" id="${_fEsc(f.id)}" name="${_fEsc(f.id)}" value="${_fEsc(f.value)}" />`;
|
| 500 |
+
case 'text':
|
| 501 |
+
case 'email':
|
| 502 |
+
return wrap(`${label}
|
| 503 |
+
<input class="frm-input" type="${f.type}" id="${_fEsc(f.id)}" name="${_fEsc(f.id)}"
|
| 504 |
+
placeholder="${_fEsc(f.placeholder || '')}" ${req} ${rulesAttr} />`);
|
| 505 |
+
case 'number':
|
| 506 |
+
return wrap(`${label}
|
| 507 |
+
<input class="frm-input" type="number" id="${_fEsc(f.id)}" name="${_fEsc(f.id)}"
|
| 508 |
+
${f.min != null ? `min="${f.min}"` : ''} ${f.max != null ? `max="${f.max}"` : ''}
|
| 509 |
+
${req} ${rulesAttr} />`);
|
| 510 |
+
case 'textarea':
|
| 511 |
+
return wrap(`${label}
|
| 512 |
+
<textarea class="frm-input frm-textarea" id="${_fEsc(f.id)}" name="${_fEsc(f.id)}"
|
| 513 |
+
rows="${f.rows || 4}" placeholder="${_fEsc(f.placeholder || '')}" ${req} ${rulesAttr}></textarea>`);
|
| 514 |
+
case 'select':
|
| 515 |
+
return wrap(`${label}
|
| 516 |
+
<select class="frm-input frm-select" id="${_fEsc(f.id)}" name="${_fEsc(f.id)}" ${req} ${rulesAttr}>
|
| 517 |
+
<option value="">Selectβ¦</option>
|
| 518 |
+
${f.options.map(o => `<option value="${_fEsc(o.value)}">${_fEsc(o.label)}</option>`).join('')}
|
| 519 |
+
</select>`);
|
| 520 |
+
case 'radio':
|
| 521 |
+
return wrap(`${label}
|
| 522 |
+
<div class="frm-radio-group">
|
| 523 |
+
${f.options.map(o => `
|
| 524 |
+
<label class="frm-radio-label">
|
| 525 |
+
<input type="radio" name="${_fEsc(f.id)}" value="${_fEsc(o.value)}" ${req} />
|
| 526 |
+
<span>${_fEsc(o.label)}</span>
|
| 527 |
+
</label>`).join('')}
|
| 528 |
+
</div>`);
|
| 529 |
+
case 'checkbox':
|
| 530 |
+
return wrap(`<label class="frm-checkbox-label">
|
| 531 |
+
<input type="checkbox" id="${_fEsc(f.id)}" name="${_fEsc(f.id)}" />
|
| 532 |
+
<span>${_fEsc(f.label)}</span>
|
| 533 |
+
</label>`);
|
| 534 |
+
default:
|
| 535 |
+
return '';
|
| 536 |
+
}
|
| 537 |
+
}
|
| 538 |
+
|
| 539 |
+
function renderForm(form) {
|
| 540 |
+
const id = form._id;
|
| 541 |
+
const fields = form._fields;
|
| 542 |
+
|
| 543 |
+
if (form._multiStep && form._steps.length > 0) {
|
| 544 |
+
return renderMultiStep(form);
|
| 545 |
}
|
| 546 |
+
|
| 547 |
+
const fieldHtml = fields.map(renderField).join('\n');
|
| 548 |
+
|
| 549 |
+
return `
|
| 550 |
+
<div class="frm-wrapper" data-formora-id="${_fEsc(id)}">
|
| 551 |
+
${form._title ? `<div class="frm-title">${_fEsc(form._title)}</div>` : ''}
|
| 552 |
+
${form._description ? `<div class="frm-desc">${_fEsc(form._description)}</div>` : ''}
|
| 553 |
+
<form class="frm-form" data-formora-id="${_fEsc(id)}" novalidate>
|
| 554 |
+
${fieldHtml}
|
| 555 |
+
<div class="frm-actions">
|
| 556 |
+
<button type="submit" class="frm-btn-submit">${_fEsc(form._submitLabel)}</button>
|
| 557 |
+
</div>
|
| 558 |
+
<div class="frm-success" style="display:none">${_fEsc(form._successMsg)}</div>
|
| 559 |
+
<div class="frm-errors" style="display:none"></div>
|
| 560 |
+
</form>
|
| 561 |
+
</div>`;
|
| 562 |
+
}
|
| 563 |
+
|
| 564 |
+
function renderMultiStep(form) {
|
| 565 |
+
const id = form._id;
|
| 566 |
+
const steps = form._steps;
|
| 567 |
+
const fields = form._fields;
|
| 568 |
+
const total = steps.length;
|
| 569 |
+
|
| 570 |
+
const stepGroups = steps.map((_, i) => ({
|
| 571 |
+
title: steps[i].title,
|
| 572 |
+
fields: fields.filter(f => f.stepIndex === i),
|
| 573 |
+
}));
|
| 574 |
+
|
| 575 |
+
const stepsHtml = stepGroups.map((step, i) => `
|
| 576 |
+
<div class="frm-step" data-step="${i}" ${i > 0 ? 'style="display:none"' : ''}>
|
| 577 |
+
${step.title ? `<div class="frm-step-title">${_fEsc(step.title)}</div>` : ''}
|
| 578 |
+
${step.fields.map(renderField).join('\n')}
|
| 579 |
+
</div>`).join('\n');
|
| 580 |
+
|
| 581 |
+
return `
|
| 582 |
+
<div class="frm-wrapper" data-formora-id="${_fEsc(id)}">
|
| 583 |
+
${form._title ? `<div class="frm-title">${_fEsc(form._title)}</div>` : ''}
|
| 584 |
+
${form._description ? `<div class="frm-desc">${_fEsc(form._description)}</div>` : ''}
|
| 585 |
+
<div class="frm-progress-label">Step 1 of ${total}</div>
|
| 586 |
+
<div class="frm-progress-bar"><div class="frm-progress-fill" id="${_fEsc(id)}-progress" style="width:${Math.round(100/total)}%"></div></div>
|
| 587 |
+
<form class="frm-form" data-formora-id="${_fEsc(id)}" novalidate>
|
| 588 |
+
${stepsHtml}
|
| 589 |
+
<div class="frm-nav">
|
| 590 |
+
<button type="button" class="frm-btn-back" style="display:none">Back</button>
|
| 591 |
+
<button type="button" class="frm-btn-next">Next</button>
|
| 592 |
+
<button type="submit" class="frm-btn-submit" style="display:none">${_fEsc(form._submitLabel)}</button>
|
| 593 |
+
</div>
|
| 594 |
+
<div class="frm-success" style="display:none">${_fEsc(form._successMsg)}</div>
|
| 595 |
+
<div class="frm-errors" style="display:none"></div>
|
| 596 |
+
</form>
|
| 597 |
+
</div>`;
|
| 598 |
+
}
|
| 599 |
+
|
| 600 |
+
// βββ Runtime: validation + submission ββββββββββββββββββββββββββββββββββββββ //
|
| 601 |
+
|
| 602 |
+
function attachForms(container) {
|
| 603 |
+
container.querySelectorAll('form[data-formora-id]').forEach(form => {
|
| 604 |
+
_attachConditions(form);
|
| 605 |
+
_attachMultiStep(form);
|
| 606 |
+
form.addEventListener('submit', e => {
|
| 607 |
+
e.preventDefault();
|
| 608 |
+
if (!_validate(form)) return;
|
| 609 |
+
const result = _collect(form);
|
| 610 |
+
_showSuccess(form);
|
| 611 |
+
window.dispatchEvent(new CustomEvent('formora:submit', {
|
| 612 |
+
detail: { raw: result.toMessage(), parsed: result },
|
| 613 |
+
}));
|
| 614 |
+
});
|
| 615 |
});
|
| 616 |
+
}
|
| 617 |
+
|
| 618 |
+
function _attachConditions(form) {
|
| 619 |
+
const condFields = form.querySelectorAll('[data-condition]');
|
| 620 |
+
condFields.forEach(el => {
|
| 621 |
+
const cond = JSON.parse(el.dataset.condition);
|
| 622 |
+
const watch = form.querySelector(`[name="${CSS.escape(cond.fieldId)}"]`);
|
| 623 |
+
if (!watch) return;
|
| 624 |
+
const update = () => {
|
| 625 |
+
const val = watch.value;
|
| 626 |
+
const show = _evalCondition(cond, val);
|
| 627 |
+
el.style.display = show ? '' : 'none';
|
| 628 |
+
if (!show) {
|
| 629 |
+
el.querySelectorAll('input,select,textarea').forEach(i => i.value = '');
|
| 630 |
+
}
|
| 631 |
+
};
|
| 632 |
+
watch.addEventListener('change', update);
|
| 633 |
+
watch.addEventListener('input', update);
|
| 634 |
+
update();
|
| 635 |
+
});
|
| 636 |
+
}
|
| 637 |
+
|
| 638 |
+
function _evalCondition(cond, val) {
|
| 639 |
+
switch (cond.operator) {
|
| 640 |
+
case 'eq': return val === cond.value;
|
| 641 |
+
case 'neq': return val !== cond.value;
|
| 642 |
+
case 'contains': return val.includes(cond.value);
|
| 643 |
+
case 'gt': return parseFloat(val) > parseFloat(cond.value);
|
| 644 |
+
case 'lt': return parseFloat(val) < parseFloat(cond.value);
|
| 645 |
+
default: return true;
|
| 646 |
+
}
|
| 647 |
+
}
|
| 648 |
+
|
| 649 |
+
function _attachMultiStep(form) {
|
| 650 |
+
const stepEls = form.querySelectorAll('.frm-step');
|
| 651 |
+
if (!stepEls.length) return;
|
| 652 |
+
|
| 653 |
+
const total = stepEls.length;
|
| 654 |
+
let current = 0;
|
| 655 |
+
const formId = form.getAttribute('data-formora-id') || form.closest('[data-formora-id]')?.getAttribute('data-formora-id') || '';
|
| 656 |
+
const progress = document.getElementById(`${formId}-progress`);
|
| 657 |
+
const label = form.closest('.frm-wrapper')?.querySelector('.frm-progress-label');
|
| 658 |
+
const btnBack = form.querySelector('.frm-btn-back');
|
| 659 |
+
const btnNext = form.querySelector('.frm-btn-next');
|
| 660 |
+
const btnSub = form.querySelector('.frm-btn-submit');
|
| 661 |
+
|
| 662 |
+
const goTo = (i) => {
|
| 663 |
+
stepEls[current].style.display = 'none';
|
| 664 |
+
current = i;
|
| 665 |
+
stepEls[current].style.display = '';
|
| 666 |
+
if (label) label.textContent = `Step ${current + 1} of ${total}`;
|
| 667 |
+
if (progress) progress.style.width = `${Math.round((current + 1) * 100 / total)}%`;
|
| 668 |
+
if (btnBack) btnBack.style.display = current > 0 ? '' : 'none';
|
| 669 |
+
if (btnNext) btnNext.style.display = current < total - 1 ? '' : 'none';
|
| 670 |
+
if (btnSub) btnSub.style.display = current === total - 1 ? '' : 'none';
|
| 671 |
+
};
|
| 672 |
+
|
| 673 |
+
if (btnNext) btnNext.addEventListener('click', () => {
|
| 674 |
+
if (!_validate(form, stepEls[current])) return;
|
| 675 |
+
if (current < total - 1) goTo(current + 1);
|
| 676 |
+
});
|
| 677 |
+
if (btnBack) btnBack.addEventListener('click', () => {
|
| 678 |
+
if (current > 0) goTo(current - 1);
|
| 679 |
+
});
|
| 680 |
+
|
| 681 |
+
goTo(0);
|
| 682 |
+
}
|
| 683 |
+
|
| 684 |
+
function _validate(form, scope = form) {
|
| 685 |
+
let valid = true;
|
| 686 |
+
scope.querySelectorAll('input,select,textarea').forEach(el => {
|
| 687 |
+
_clearError(el);
|
| 688 |
+
const rules = JSON.parse(el.dataset.rules || '[]');
|
| 689 |
+
const val = el.value.trim();
|
| 690 |
+
|
| 691 |
+
for (const rule of rules) {
|
| 692 |
+
let err = null;
|
| 693 |
+
if (rule.type === 'required' && !val) err = rule.message;
|
| 694 |
+
if (rule.type === 'minLength' && val && val.length < rule.value) err = rule.message;
|
| 695 |
+
if (rule.type === 'maxLength' && val && val.length > rule.value) err = rule.message;
|
| 696 |
+
if (rule.type === 'min' && val && parseFloat(val) < rule.value) err = rule.message;
|
| 697 |
+
if (rule.type === 'max' && val && parseFloat(val) > rule.value) err = rule.message;
|
| 698 |
+
if (rule.type === 'email' && val && !/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(val)) err = rule.message;
|
| 699 |
+
if (rule.type === 'regex' && val && !new RegExp(rule.value).test(val)) err = rule.message;
|
| 700 |
+
if (err) { _showError(el, err); valid = false; break; }
|
| 701 |
+
}
|
| 702 |
+
|
| 703 |
+
if (el.required && !val) {
|
| 704 |
+
_showError(el, 'This field is required');
|
| 705 |
+
valid = false;
|
| 706 |
+
}
|
| 707 |
+
});
|
| 708 |
+
return valid;
|
| 709 |
+
}
|
| 710 |
+
|
| 711 |
+
function _showError(el, msg) {
|
| 712 |
+
el.classList.add('frm-invalid');
|
| 713 |
+
const err = document.createElement('div');
|
| 714 |
+
err.className = 'frm-error-msg';
|
| 715 |
+
err.textContent = msg;
|
| 716 |
+
el.parentNode.appendChild(err);
|
| 717 |
+
}
|
| 718 |
+
|
| 719 |
+
function _clearError(el) {
|
| 720 |
+
el.classList.remove('frm-invalid');
|
| 721 |
+
el.parentNode?.querySelectorAll('.frm-error-msg').forEach(e => e.remove());
|
| 722 |
+
}
|
| 723 |
+
|
| 724 |
+
function _collect(form) {
|
| 725 |
+
const formId = form.getAttribute('data-formora-id') || form.closest('[data-formora-id]')?.getAttribute('data-formora-id') || '';
|
| 726 |
+
const data = {};
|
| 727 |
+
const typed = {};
|
| 728 |
+
|
| 729 |
+
form.querySelectorAll('input,select,textarea').forEach(el => {
|
| 730 |
+
if (!el.name) return;
|
| 731 |
+
if (el.type === 'radio' && !el.checked) return;
|
| 732 |
+
if (el.type === 'checkbox') {
|
| 733 |
+
data[el.name] = el.checked ? 'true' : 'false';
|
| 734 |
+
typed[el.name] = el.checked;
|
| 735 |
+
return;
|
| 736 |
+
}
|
| 737 |
+
data[el.name] = el.value;
|
| 738 |
+
const num = Number(el.value);
|
| 739 |
+
typed[el.name] = el.type === 'number' && !isNaN(num) ? num : el.value;
|
| 740 |
+
});
|
| 741 |
+
|
| 742 |
+
return new FormResult(formId, data, typed);
|
| 743 |
+
}
|
| 744 |
+
|
| 745 |
+
function _showSuccess(form) {
|
| 746 |
+
form.querySelectorAll('.frm-field,.frm-nav,.frm-step').forEach(el => el.style.display = 'none');
|
| 747 |
+
form.querySelector('.frm-actions')?.style && (form.querySelector('.frm-actions').style.display = 'none');
|
| 748 |
+
const suc = form.querySelector('.frm-success');
|
| 749 |
+
if (suc) suc.style.display = '';
|
| 750 |
+
}
|
| 751 |
+
|
| 752 |
+
// βββ FormResult ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 753 |
+
|
| 754 |
+
class FormResult {
|
| 755 |
+
constructor(formId, data, typedData) {
|
| 756 |
+
this.formId = formId;
|
| 757 |
+
this.data = data;
|
| 758 |
+
this.typedData = typedData;
|
| 759 |
+
}
|
| 760 |
+
|
| 761 |
+
toMessage() {
|
| 762 |
+
return FORMORA_PREFIX + JSON.stringify({
|
| 763 |
+
form_id: this.formId,
|
| 764 |
+
data: this.data,
|
| 765 |
+
typed_data: this.typedData,
|
| 766 |
+
});
|
| 767 |
+
}
|
| 768 |
+
|
| 769 |
+
asText() {
|
| 770 |
+
return Object.entries(this.typedData)
|
| 771 |
+
.filter(([, v]) => v !== '' && v !== false)
|
| 772 |
+
.map(([k, v]) => `${k.replace(/_/g, ' ')}: ${v}`)
|
| 773 |
+
.join(', ');
|
| 774 |
+
}
|
| 775 |
+
}
|
| 776 |
+
|
| 777 |
+
function isFormoraMessage(msg) {
|
| 778 |
+
return typeof msg === 'string' && msg.startsWith(FORMORA_PREFIX);
|
| 779 |
+
}
|
| 780 |
+
|
| 781 |
+
function parseFormoraMessage(msg) {
|
| 782 |
+
if (!isFormoraMessage(msg)) return null;
|
| 783 |
try {
|
| 784 |
+
const payload = JSON.parse(msg.slice(FORMORA_PREFIX.length));
|
| 785 |
+
return new FormResult(payload.form_id, payload.data, payload.typed_data);
|
| 786 |
+
} catch {
|
| 787 |
+
return null;
|
|
|
|
| 788 |
}
|
| 789 |
+
}
|
| 790 |
+
</script>
|
| 791 |
+
|
| 792 |
+
<!-- ββ forms.js (inlined) ββββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 793 |
+
<script>
|
| 794 |
+
function buildVpnForm() {
|
| 795 |
+
return new Form('vpn_issue')
|
| 796 |
+
.title('VPN Issue')
|
| 797 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required(), Rule.minLength(2)] })
|
| 798 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 799 |
+
.select('os', 'Operating System', [['Windows 10/11', 'windows'], ['macOS', 'macos'], ['Linux', 'linux']], { required: true })
|
| 800 |
+
.text('vpn_client', 'VPN Client', { placeholder: 'e.g. Cisco AnyConnect, GlobalProtect' })
|
| 801 |
+
.textarea('issue', 'Describe the Issue', { required: true, rows: 3, rules: [Rule.required()] })
|
| 802 |
+
.select('urgency', 'Urgency', [['Low', 'low'], ['Medium', 'medium'], ['High', 'high'], ['Critical', 'critical']], { required: true })
|
| 803 |
+
.submitLabel('Submit')
|
| 804 |
+
.successMessage('Your VPN issue has been logged. Check your inbox for next steps.')
|
| 805 |
+
.build();
|
| 806 |
+
}
|
| 807 |
+
|
| 808 |
+
function buildAccountForm() {
|
| 809 |
+
return new Form('account_issue')
|
| 810 |
+
.title('Account / Login Issue')
|
| 811 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required()] })
|
| 812 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 813 |
+
.select('issue_type', 'Issue Type', [
|
| 814 |
+
['Account locked', 'locked'],
|
| 815 |
+
['Forgot password', 'forgot_password'],
|
| 816 |
+
['MFA not working', 'mfa'],
|
| 817 |
+
['Access denied', 'access_denied'],
|
| 818 |
+
['Other', 'other'],
|
| 819 |
+
], { required: true })
|
| 820 |
+
.textarea('details', 'Additional Details', { rows: 3 })
|
| 821 |
+
.select('urgency', 'Urgency', [['Low', 'low'], ['Medium', 'medium'], ['High', 'high'], ['Critical', 'critical']], { required: true })
|
| 822 |
+
.submitLabel('Submit')
|
| 823 |
+
.successMessage('Account issue logged. Our team will be in touch shortly.')
|
| 824 |
+
.build();
|
| 825 |
+
}
|
| 826 |
+
|
| 827 |
+
function buildHardwareForm() {
|
| 828 |
+
return new Form('hardware_issue')
|
| 829 |
+
.title('Hardware Issue')
|
| 830 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required()] })
|
| 831 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 832 |
+
.select('device_type', 'Device Type', [
|
| 833 |
+
['Laptop', 'laptop'], ['Desktop', 'desktop'], ['Monitor', 'monitor'],
|
| 834 |
+
['Keyboard / Mouse', 'peripheral'], ['Printer', 'printer'],
|
| 835 |
+
['Headset / Webcam', 'audio_video'], ['Other', 'other'],
|
| 836 |
+
], { required: true })
|
| 837 |
+
.text('device_model', 'Device Model / Asset Tag', { placeholder: 'e.g. Dell XPS 15, Asset #12345' })
|
| 838 |
+
.textarea('issue', 'Describe the Problem', { required: true, rows: 3, rules: [Rule.required()] })
|
| 839 |
+
.select('urgency', 'Urgency', [['Low', 'low'], ['Medium', 'medium'], ['High', 'high'], ['Critical', 'critical']], { required: true })
|
| 840 |
+
.submitLabel('Submit')
|
| 841 |
+
.successMessage('Hardware issue logged. IT will assess and follow up.')
|
| 842 |
+
.build();
|
| 843 |
+
}
|
| 844 |
+
|
| 845 |
+
function buildSoftwareForm() {
|
| 846 |
+
return new Form('software_issue')
|
| 847 |
+
.title('Software Issue')
|
| 848 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required()] })
|
| 849 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 850 |
+
.text('application', 'Application Name', { required: true, placeholder: 'e.g. Microsoft Teams, Slack', rules: [Rule.required()] })
|
| 851 |
+
.select('issue_type', 'Issue Type', [
|
| 852 |
+
['App crashing', 'crash'], ['Cannot install', 'install'],
|
| 853 |
+
['Licence / activation', 'licence'], ['Performance issues', 'perf'],
|
| 854 |
+
['Error message', 'error'], ['Other', 'other'],
|
| 855 |
+
], { required: true })
|
| 856 |
+
.text('error_code', 'Error Code (if any)', { placeholder: 'Optional' })
|
| 857 |
+
.textarea('details', 'Describe the Issue', { required: true, rows: 3, rules: [Rule.required()] })
|
| 858 |
+
.select('urgency', 'Urgency', [['Low', 'low'], ['Medium', 'medium'], ['High', 'high'], ['Critical', 'critical']], { required: true })
|
| 859 |
+
.submitLabel('Submit')
|
| 860 |
+
.successMessage("Software issue logged. We'll be in touch.")
|
| 861 |
+
.build();
|
| 862 |
+
}
|
| 863 |
+
|
| 864 |
+
function buildNetworkForm() {
|
| 865 |
+
return new Form('network_issue')
|
| 866 |
+
.title('Network / Connectivity Issue')
|
| 867 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required()] })
|
| 868 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 869 |
+
.select('connection_type', 'Connection Type', [
|
| 870 |
+
['Wi-Fi', 'wifi'], ['Ethernet', 'ethernet'], ['VPN-only', 'vpn'], ['Both Wi-Fi and Ethernet', 'both'],
|
| 871 |
+
], { required: true })
|
| 872 |
+
.select('issue_type', 'Issue Type', [
|
| 873 |
+
['No internet', 'no_internet'], ['Slow connection', 'slow'],
|
| 874 |
+
['Cannot reach internal systems', 'internal'], ['DNS issues', 'dns'],
|
| 875 |
+
['Packet loss / drops', 'drops'], ['Other', 'other'],
|
| 876 |
+
], { required: true })
|
| 877 |
+
.textarea('details', 'Additional Details', { rows: 3 })
|
| 878 |
+
.select('urgency', 'Urgency', [['Low', 'low'], ['Medium', 'medium'], ['High', 'high'], ['Critical', 'critical']], { required: true })
|
| 879 |
+
.submitLabel('Submit')
|
| 880 |
+
.successMessage('Network issue logged. Our team will investigate.')
|
| 881 |
+
.build();
|
| 882 |
+
}
|
| 883 |
+
|
| 884 |
+
function buildEmailForm() {
|
| 885 |
+
return new Form('email_issue')
|
| 886 |
+
.title('Email / M365 Issue')
|
| 887 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required()] })
|
| 888 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 889 |
+
.select('issue_type', 'Issue Type', [
|
| 890 |
+
['Outlook not working', 'outlook'], ['Cannot send/receive email', 'send_recv'],
|
| 891 |
+
['Calendar issues', 'calendar'], ['Teams issue', 'teams'],
|
| 892 |
+
['Shared mailbox', 'shared_mailbox'], ['Other', 'other'],
|
| 893 |
+
], { required: true })
|
| 894 |
+
.textarea('details', 'Describe the Issue', { required: true, rows: 3, rules: [Rule.required()] })
|
| 895 |
+
.select('urgency', 'Urgency', [['Low', 'low'], ['Medium', 'medium'], ['High', 'high'], ['Critical', 'critical']], { required: true })
|
| 896 |
+
.submitLabel('Submit')
|
| 897 |
+
.successMessage("Email issue logged. We'll get this sorted.")
|
| 898 |
+
.build();
|
| 899 |
+
}
|
| 900 |
+
|
| 901 |
+
function buildAccessForm() {
|
| 902 |
+
return new Form('access_request')
|
| 903 |
+
.title('Access Request')
|
| 904 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required()] })
|
| 905 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 906 |
+
.email('manager_email', "Manager's Email", { required: true, rules: [Rule.required(), Rule.email()] })
|
| 907 |
+
.text('system_resource', 'System / Resource Requested', { required: true, placeholder: 'e.g. Salesforce, HR Drive, Azure portal', rules: [Rule.required()] })
|
| 908 |
+
.textarea('business_justification', 'Business Justification', { required: true, rows: 3, rules: [Rule.required()] })
|
| 909 |
+
.select('access_level', 'Access Level', [['Read Only', 'read'], ['Read/Write', 'readwrite'], ['Admin', 'admin']], { required: true })
|
| 910 |
+
.submitLabel('Submit Request')
|
| 911 |
+
.successMessage('Access request submitted. Your manager will receive an approval email.')
|
| 912 |
+
.build();
|
| 913 |
+
}
|
| 914 |
+
|
| 915 |
+
function buildProcurementForm() {
|
| 916 |
+
return new Form('procurement_request')
|
| 917 |
+
.title('IT Procurement Request')
|
| 918 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required()] })
|
| 919 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 920 |
+
.email('manager_email', 'Approving Manager Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 921 |
+
.text('item_description', 'Item / Equipment Required', { required: true, placeholder: 'e.g. MacBook Pro 14", USB-C hub', rules: [Rule.required()] })
|
| 922 |
+
.number('quantity', 'Quantity', { required: true, min: 1, rules: [Rule.required(), Rule.min(1)] })
|
| 923 |
+
.textarea('business_justification', 'Business Justification', { required: true, rows: 3, rules: [Rule.required()] })
|
| 924 |
+
.submitLabel('Submit Request')
|
| 925 |
+
.successMessage('Purchase request submitted. Approval email sent to your manager.')
|
| 926 |
+
.build();
|
| 927 |
+
}
|
| 928 |
+
|
| 929 |
+
function buildOnboardingForm() {
|
| 930 |
+
return new Form('onboarding_setup')
|
| 931 |
+
.title('New Employee Onboarding')
|
| 932 |
+
.step('Personal Details')
|
| 933 |
+
.text('employee_name', 'Full Name', { required: true, rules: [Rule.required()] })
|
| 934 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 935 |
+
.text('department', 'Department', { required: true, rules: [Rule.required()] })
|
| 936 |
+
.text('job_title', 'Job Title', { required: true, rules: [Rule.required()] })
|
| 937 |
+
.step('Setup Preferences')
|
| 938 |
+
.select('device_preference', 'Device Preference', [
|
| 939 |
+
['MacBook Pro', 'macbook_pro'], ['MacBook Air', 'macbook_air'],
|
| 940 |
+
['Windows Laptop', 'windows_laptop'], ['Desktop', 'desktop'],
|
| 941 |
+
], { required: true })
|
| 942 |
+
.select('start_date_readiness', 'Start Date', [
|
| 943 |
+
['Within 1 week', '1week'], ['1β2 weeks', '2weeks'],
|
| 944 |
+
['2β4 weeks', '4weeks'], ['More than a month', 'month_plus'],
|
| 945 |
+
])
|
| 946 |
+
.textarea('additional_requirements', 'Any Additional Requirements?', { rows: 3 })
|
| 947 |
+
.submitLabel('Submit Onboarding Request')
|
| 948 |
+
.successMessage('Onboarding request received! IT will prepare your setup before day one.')
|
| 949 |
+
.build();
|
| 950 |
+
}
|
| 951 |
+
|
| 952 |
+
function buildGenericForm() {
|
| 953 |
+
return new Form('generic_incident')
|
| 954 |
+
.title('IT Support Request')
|
| 955 |
+
.text('employee_name', 'Your Name', { required: true, rules: [Rule.required()] })
|
| 956 |
+
.email('email', 'Work Email', { required: true, rules: [Rule.required(), Rule.email()] })
|
| 957 |
+
.textarea('issue', 'Describe Your Issue', { required: true, rows: 4, rules: [Rule.required(), Rule.minLength(10)] })
|
| 958 |
+
.select('urgency', 'Urgency', [['Low', 'low'], ['Medium', 'medium'], ['High', 'high'], ['Critical', 'critical']], { required: true })
|
| 959 |
+
.submitLabel('Submit')
|
| 960 |
+
.successMessage('Issue logged. Our team will be in touch shortly.')
|
| 961 |
+
.build();
|
| 962 |
+
}
|
| 963 |
+
|
| 964 |
+
const FORM_MAP = {
|
| 965 |
+
vpn: buildVpnForm,
|
| 966 |
+
account: buildAccountForm,
|
| 967 |
+
hardware: buildHardwareForm,
|
| 968 |
+
software: buildSoftwareForm,
|
| 969 |
+
network: buildNetworkForm,
|
| 970 |
+
email: buildEmailForm,
|
| 971 |
+
access: buildAccessForm,
|
| 972 |
+
procurement: buildProcurementForm,
|
| 973 |
+
onboarding: buildOnboardingForm,
|
| 974 |
+
generic_incident: buildGenericForm,
|
| 975 |
};
|
| 976 |
+
|
| 977 |
+
function dispatchForm(intent) {
|
| 978 |
+
const builder = FORM_MAP[intent];
|
| 979 |
+
return builder ? builder() : null;
|
| 980 |
+
}
|
| 981 |
</script>
|
| 982 |
|
| 983 |
+
<!-- ββ intent.js (inlined) βββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 984 |
<script>
|
| 985 |
+
const GREETING_RE = /^\s*(hi+|hey+|hello+|howdy|yo+|sup|good (morning|afternoon|evening)|thanks?|thank you|cheers|bye|goodbye|ok|okay|cool|great|sure|got it|noted)\s*[!?.]*\s*$/i;
|
| 986 |
+
|
| 987 |
+
const INTENT_KEYWORDS = {
|
| 988 |
+
vpn: ['vpn', 'remote', 'tunnel', 'connect remotely', 'cisco anyconnect', 'wireguard', 'openvpn', 'remote access'],
|
| 989 |
+
account: ['password', 'locked', 'login', 'reset', 'access denied', 'sign in', 'forgot', 'credentials', 'mfa', '2fa', 'account'],
|
| 990 |
+
hardware: ['laptop', 'keyboard', 'mouse', 'monitor', 'printer', 'screen', 'device', 'battery', 'charger', 'headset', 'webcam'],
|
| 991 |
+
software: ['install', 'app', 'software', 'crash', 'update', 'license', 'application', 'error code', 'not opening', 'uninstall'],
|
| 992 |
+
network: ['internet', 'wifi', 'slow', 'network', 'connection', 'no internet', 'packet loss', 'latency', 'dns', 'ethernet'],
|
| 993 |
+
email: ['email', 'outlook', 'calendar', 'teams', 'mailbox', 'meeting', 'distribution list', 'signature', 'spam'],
|
| 994 |
+
access: ['permission', 'folder', 'drive', 'share', 'access', 'shared drive', 'read only', 'write access', 'file server'],
|
| 995 |
+
procurement: ['order', 'request', 'new laptop', 'equipment', 'purchase', 'budget', 'quote', 'hardware request'],
|
| 996 |
+
onboarding: ['new joiner', 'joined', 'first day', 'setup', 'onboard', 'new employee', 'getting started'],
|
| 997 |
+
};
|
| 998 |
+
|
| 999 |
+
function detectIntent(message) {
|
| 1000 |
+
const stripped = message.trim();
|
| 1001 |
+
if (GREETING_RE.test(stripped)) return 'greeting';
|
| 1002 |
+
|
| 1003 |
+
const lower = stripped.toLowerCase();
|
| 1004 |
+
const scores = {};
|
| 1005 |
+
|
| 1006 |
+
for (const [intent, keywords] of Object.entries(INTENT_KEYWORDS)) {
|
| 1007 |
+
scores[intent] = keywords.filter(kw => lower.includes(kw)).length;
|
| 1008 |
+
}
|
| 1009 |
|
| 1010 |
+
const best = Object.keys(scores).reduce((a, b) => scores[a] >= scores[b] ? a : b);
|
| 1011 |
+
const bestScore = scores[best];
|
| 1012 |
+
|
| 1013 |
+
if (bestScore === 0) {
|
| 1014 |
+
if (stripped.split(/\s+/).length <= 4) return 'greeting';
|
| 1015 |
+
return 'generic_incident';
|
| 1016 |
+
}
|
| 1017 |
+
|
| 1018 |
+
return best;
|
| 1019 |
}
|
| 1020 |
|
| 1021 |
+
const INTRO = {
|
| 1022 |
+
greeting: "Hey! I'm DeskFlow, your IT support assistant. What can I help you with today?",
|
| 1023 |
+
vpn: "VPN troubles β not fun! Let me grab a few details so I can get you sorted.",
|
| 1024 |
+
account: "Account issues are stressful, but we'll get you sorted quickly.",
|
| 1025 |
+
hardware: "Hardware gremlins! Let me pull up a quick form to get the specifics.",
|
| 1026 |
+
software: "Software being awkward? Let me ask you a few things so I can give you the right fix.",
|
| 1027 |
+
network: "Connection problems are the worst. Let me get some details to help diagnose this.",
|
| 1028 |
+
email: "Email issues β always at the worst time! Let me get some details.",
|
| 1029 |
+
access: "Access requests sorted quickly β fill in the details below.",
|
| 1030 |
+
procurement: "Happy to help with your purchase request.",
|
| 1031 |
+
onboarding: "Welcome! Let's get everything set up properly.",
|
| 1032 |
+
generic_incident: "I'm here to help! Let me take the details so I can find the best solution.",
|
| 1033 |
+
};
|
| 1034 |
+
|
| 1035 |
+
function getIntroMessage(intent) {
|
| 1036 |
+
return INTRO[intent] || INTRO.generic_incident;
|
| 1037 |
+
}
|
| 1038 |
+
|
| 1039 |
+
const RUNBOOKS = {
|
| 1040 |
+
vpn_issue: `VPN Runbook:
|
| 1041 |
+
- Likely causes: credential expiry, MFA drift, firewall blocking UDP 1194/TCP 443, client misconfiguration.
|
| 1042 |
+
- Steps: verify internet; restart VPN client from tray; check credentials; re-sync MFA app; reboot; flush DNS (ipconfig /flushdns on Windows); disable conflicting firewall/AV; reinstall VPN client.
|
| 1043 |
+
- Escalate if: unresolved after reinstall, multiple users affected, or Critical urgency.`,
|
| 1044 |
+
|
| 1045 |
+
account_issue: `Account Runbook:
|
| 1046 |
+
- Likely causes: too many failed logins (auto-lockout), expired password, MFA device time drift.
|
| 1047 |
+
- Steps: wait 15 min for auto-unlock; try self-service password reset; re-sync MFA app; contact IT to manually unlock; request Temporary Access Pass (TAP) for MFA bypass.
|
| 1048 |
+
- Escalate: High/Critical urgency or if account is admin-level.`,
|
| 1049 |
+
|
| 1050 |
+
hardware_issue: `Hardware Runbook:
|
| 1051 |
+
- Likely causes: driver fault, physical damage, hardware component failure.
|
| 1052 |
+
- Steps: power cycle device; test peripheral on another port/machine; check Device Manager for errors; update driver; run built-in diagnostics (Dell SupportAssist, Apple Diagnostics).
|
| 1053 |
+
- Escalate: physical damage or persistent failure β request hardware assessment/replacement.`,
|
| 1054 |
+
|
| 1055 |
+
software_issue: `Software Runbook:
|
| 1056 |
+
- Likely causes: corrupt install, missing dependencies, licence expiry, insufficient permissions.
|
| 1057 |
+
- Steps: close fully (check tray); run as Administrator; check for updates; uninstall, delete AppData, reinstall; verify disk space (>10 GB free); check licence validity.
|
| 1058 |
+
- Escalate: business-critical application, High/Critical urgency.`,
|
| 1059 |
+
|
| 1060 |
+
network_issue: `Network Runbook:
|
| 1061 |
+
- Likely causes: DHCP lease failure, DNS misconfiguration, physical link issue.
|
| 1062 |
+
- Steps: check other devices; restart network adapter; ipconfig /release + /renew + /flushdns; try Ethernet if on Wi-Fi; nslookup to test DNS; reboot router/switch (home).
|
| 1063 |
+
- Escalate: office-wide outage, infrastructure suspected.`,
|
| 1064 |
+
|
| 1065 |
+
email_issue: `Email/M365 Runbook:
|
| 1066 |
+
- Likely causes: Outlook profile corruption, OST file corruption, M365 service outage.
|
| 1067 |
+
- Steps: check M365 Service Health for outages; test Outlook Web Access (OWA); restart Outlook (close from tray); run in Safe Mode (outlook.exe /safe); create new Outlook profile; clear Teams cache + reinstall.
|
| 1068 |
+
- Escalate: if OWA also failing, likely tenant-wide issue β contact Microsoft.`,
|
| 1069 |
+
|
| 1070 |
+
access_request: `Access Request Runbook:
|
| 1071 |
+
- Process: manager approval required within 48 h; IT provisions within 1 business day after approval.
|
| 1072 |
+
- Provisioning: role-based access following least-privilege; audit log entry created.
|
| 1073 |
+
- Escalation: urgent access β provide business justification; emergency access via IT helpdesk.`,
|
| 1074 |
+
|
| 1075 |
+
procurement_request: `Procurement Runbook:
|
| 1076 |
+
- Process: manager approval β PO raised β procurement team orders β delivery 5β10 business days (in-stock).
|
| 1077 |
+
- Status updates emailed at: Approved β PO Raised β Dispatched β Delivered.
|
| 1078 |
+
- Escalation: urgent procurement requires budget-holder sign-off and IT director approval.`,
|
| 1079 |
+
|
| 1080 |
+
onboarding_setup: `Onboarding Runbook:
|
| 1081 |
+
- Timeline: M365 account created 1β2 days before start; device imaged and configured before day one.
|
| 1082 |
+
- Day one: IT walkthrough β login, MFA setup, VPN, key applications.
|
| 1083 |
+
- Access provisioned based on manager approvals (role-based).
|
| 1084 |
+
- IT checks in on day 3 for outstanding issues.`,
|
| 1085 |
+
|
| 1086 |
+
generic_incident: `General IT Runbook:
|
| 1087 |
+
- Start: restart affected app; if persisting, reboot device; note error messages/codes.
|
| 1088 |
+
- Check IT status page for known incidents; check if other users affected.
|
| 1089 |
+
- Collect: device model, OS, application version, steps to reproduce, error screenshots.
|
| 1090 |
+
- Escalate: High/Critical urgency or if multiple users impacted.`,
|
| 1091 |
+
};
|
| 1092 |
+
|
| 1093 |
+
function getRunbookContext(formId) {
|
| 1094 |
+
return RUNBOOKS[formId] || RUNBOOKS.generic_incident;
|
| 1095 |
+
}
|
| 1096 |
+
|
| 1097 |
+
function buildChatSystemPrompt() {
|
| 1098 |
+
return (
|
| 1099 |
+
'You are DeskFlow, a friendly IT support assistant. ' +
|
| 1100 |
+
'Reply conversationally in 1β3 short sentences. ' +
|
| 1101 |
+
'Do NOT provide technical steps yet β just respond naturally to what the user said.'
|
| 1102 |
+
);
|
| 1103 |
}
|
| 1104 |
|
| 1105 |
+
function buildResolutionSystemPrompt(formId, requestNumber) {
|
| 1106 |
+
const context = getRunbookContext(formId);
|
| 1107 |
+
const ticketLine = requestNumber
|
| 1108 |
+
? `The user's request has been logged as **${requestNumber}**. Open your reply by mentioning this number warmly. `
|
| 1109 |
+
: '';
|
| 1110 |
+
|
| 1111 |
+
return (
|
| 1112 |
+
`You are DeskFlow, a friendly IT support assistant. ${ticketLine}Be concise, warm, and practical.\n\n` +
|
| 1113 |
+
`Reply with: 1) Likely cause 2) Numbered resolution steps 3) Escalation note if urgency is High or Critical.\n\n` +
|
| 1114 |
+
`Runbook context:\n${context}`
|
| 1115 |
+
);
|
| 1116 |
+
}
|
| 1117 |
+
|
| 1118 |
+
function formResultToPrompt(formResult) {
|
| 1119 |
+
const title = (formResult.formId || 'IT Support Request').replace(/_/g, ' ').replace(/\b\w/g, c => c.toUpperCase());
|
| 1120 |
+
const lines = [`IT Support Request: ${title}`];
|
| 1121 |
+
for (const [k, v] of Object.entries(formResult.typedData || {})) {
|
| 1122 |
+
if (v !== '' && v !== false && v != null) {
|
| 1123 |
+
lines.push(`- ${k.replace(/_/g, ' ').replace(/\b\w/g, c => c.toUpperCase())}: ${v}`);
|
| 1124 |
+
}
|
| 1125 |
+
}
|
| 1126 |
+
return lines.join('\n');
|
| 1127 |
+
}
|
| 1128 |
+
|
| 1129 |
+
const TEMPLATES = {
|
| 1130 |
+
vpn_issue: `## VPN Issue β Suggested Resolution
|
| 1131 |
+
|
| 1132 |
+
**Likely cause:** VPN client configuration issue, credential expiry, or network port blocking.
|
| 1133 |
+
|
| 1134 |
+
**Steps to resolve:**
|
| 1135 |
+
1. Verify your internet connection is working.
|
| 1136 |
+
2. Restart the VPN client completely (close from system tray).
|
| 1137 |
+
3. Ensure your username and password are correct and not expired.
|
| 1138 |
+
4. Re-sync your MFA authenticator app β check device clock is accurate.
|
| 1139 |
+
5. Reboot your device and try again.
|
| 1140 |
+
6. On Windows: run \`ipconfig /flushdns\` in an elevated command prompt.
|
| 1141 |
+
7. Check that your firewall is not blocking the VPN port (UDP 1194 / TCP 443).
|
| 1142 |
+
8. Reinstall the VPN client from the IT software portal.`,
|
| 1143 |
+
|
| 1144 |
+
account_issue: `## Account Issue β Suggested Resolution
|
| 1145 |
+
|
| 1146 |
+
**Likely cause:** Account lockout, expired password, or MFA misconfiguration.
|
| 1147 |
+
|
| 1148 |
+
**Steps to resolve:**
|
| 1149 |
+
1. Wait 15 minutes β most accounts auto-unlock after a lockout period.
|
| 1150 |
+
2. Verify Caps Lock is off and you are using the correct username format.
|
| 1151 |
+
3. Attempt a self-service password reset at the IT portal.
|
| 1152 |
+
4. Re-sync your MFA authenticator app.
|
| 1153 |
+
5. Contact IT to manually unlock if auto-unlock has not worked.
|
| 1154 |
+
6. If MFA is the issue, IT can provide a Temporary Access Pass (TAP).`,
|
| 1155 |
+
|
| 1156 |
+
hardware_issue: `## Hardware Issue β Suggested Resolution
|
| 1157 |
+
|
| 1158 |
+
**Likely cause:** Driver issue, physical damage, or hardware component failure.
|
| 1159 |
+
|
| 1160 |
+
**Steps to resolve:**
|
| 1161 |
+
1. Power cycle the device completely (hold power for 10 seconds, then restart).
|
| 1162 |
+
2. For peripherals: try a different USB port and test on another machine.
|
| 1163 |
+
3. Check Device Manager for driver errors (yellow exclamation marks).
|
| 1164 |
+
4. Update the device driver from the manufacturer's website.
|
| 1165 |
+
5. Run built-in diagnostics (Dell SupportAssist, HP Support Assistant, or Apple Diagnostics).
|
| 1166 |
+
6. If the issue persists, contact IT for a hardware assessment.`,
|
| 1167 |
+
|
| 1168 |
+
software_issue: `## Software Issue β Suggested Resolution
|
| 1169 |
+
|
| 1170 |
+
**Likely cause:** Corrupt installation, missing dependencies, licence expiry, or permissions issue.
|
| 1171 |
+
|
| 1172 |
+
**Steps to resolve:**
|
| 1173 |
+
1. Close the application completely (check the system tray) and reopen.
|
| 1174 |
+
2. Run the application as Administrator.
|
| 1175 |
+
3. Check for available updates and install them.
|
| 1176 |
+
4. Reinstall: uninstall, delete leftover app data, then reinstall.
|
| 1177 |
+
5. Verify you have enough disk space (minimum 10 GB free).
|
| 1178 |
+
6. Check that your software licence is still valid.`,
|
| 1179 |
+
|
| 1180 |
+
network_issue: `## Network Issue β Suggested Resolution
|
| 1181 |
+
|
| 1182 |
+
**Likely cause:** DHCP lease failure, DNS misconfiguration, or physical connectivity issue.
|
| 1183 |
+
|
| 1184 |
+
**Steps to resolve:**
|
| 1185 |
+
1. Check if other devices on the same network are affected.
|
| 1186 |
+
2. Restart your network adapter.
|
| 1187 |
+
3. On Windows: run \`ipconfig /release\`, then \`/renew\`, then \`/flushdns\`.
|
| 1188 |
+
4. Try connecting via Ethernet if you are on Wi-Fi.
|
| 1189 |
+
5. Test DNS: run \`nslookup google.com\` in Command Prompt.
|
| 1190 |
+
6. Reboot your router/switch if you are at home.`,
|
| 1191 |
+
|
| 1192 |
+
email_issue: `## Email / Communications Issue β Suggested Resolution
|
| 1193 |
+
|
| 1194 |
+
**Likely cause:** Outlook profile corruption, OST file corruption, or M365 service issue.
|
| 1195 |
+
|
| 1196 |
+
**Steps to resolve:**
|
| 1197 |
+
1. Check the Microsoft 365 service health page for known outages.
|
| 1198 |
+
2. Test Outlook Web Access (OWA) β if OWA works, the issue is with the desktop client.
|
| 1199 |
+
3. Restart Outlook from the system tray.
|
| 1200 |
+
4. Run Outlook in Safe Mode: Win+R β \`outlook.exe /safe\`.
|
| 1201 |
+
5. Create a new Outlook profile: Control Panel β Mail β Show Profiles β Add.
|
| 1202 |
+
6. For Teams issues: clear the Teams cache and reinstall.`,
|
| 1203 |
+
|
| 1204 |
+
access_request: `## Access Request β Next Steps
|
| 1205 |
+
|
| 1206 |
+
**Your access request has been received.**
|
| 1207 |
+
|
| 1208 |
+
1. An approval email will be sent to your manager.
|
| 1209 |
+
2. Your manager has **48 hours** to approve or decline.
|
| 1210 |
+
3. Once approved, IT will provision access within **1 business day**.
|
| 1211 |
+
4. You will receive a confirmation email when access has been granted.`,
|
| 1212 |
+
|
| 1213 |
+
procurement_request: `## Procurement Request β Next Steps
|
| 1214 |
+
|
| 1215 |
+
**Your purchase request has been received.**
|
| 1216 |
+
|
| 1217 |
+
1. An approval request will be sent to your approving manager.
|
| 1218 |
+
2. Upon approval, IT Procurement will raise a Purchase Order (PO).
|
| 1219 |
+
3. Standard delivery: **5β10 business days** for in-stock items.
|
| 1220 |
+
4. Status updates emailed at each stage: Approved β PO Raised β Dispatched β Delivered.`,
|
| 1221 |
+
|
| 1222 |
+
onboarding_setup: `## Onboarding Setup β What to Expect
|
| 1223 |
+
|
| 1224 |
+
**Your onboarding request has been received.**
|
| 1225 |
+
|
| 1226 |
+
1. **Account creation**: Your M365 account and email will be created 1β2 days before start date.
|
| 1227 |
+
2. **Device provisioning**: Your laptop/desktop will be imaged and configured before day one.
|
| 1228 |
+
3. **Day-one**: IT will walk you through login, MFA setup, and VPN connection.
|
| 1229 |
+
4. **Access**: All requested system access provisioned based on your manager's approvals.
|
| 1230 |
+
5. **Follow-up**: IT will check in on day 3 to address any outstanding issues.`,
|
| 1231 |
+
|
| 1232 |
+
generic_incident: `## IT Incident β Suggested Resolution
|
| 1233 |
+
|
| 1234 |
+
**Likely cause:** Based on your description, this may be a software, network, or configuration issue.
|
| 1235 |
+
|
| 1236 |
+
**Steps to resolve:**
|
| 1237 |
+
1. Restart the affected application or service.
|
| 1238 |
+
2. Reboot your device if the issue persists.
|
| 1239 |
+
3. Check if other users are affected.
|
| 1240 |
+
4. Note any error messages or codes.
|
| 1241 |
+
5. Check the IT status page for known incidents.`,
|
| 1242 |
+
};
|
| 1243 |
+
|
| 1244 |
+
const URGENCY_NOTE = {
|
| 1245 |
+
high: '\n\n> **Escalation**: Marked **High** urgency. If unresolved within 1 hour, contact the IT helpdesk directly.',
|
| 1246 |
+
critical: '\n\n> **Escalation**: Marked **CRITICAL**. Contact the IT helpdesk **immediately** or call the emergency support line.',
|
| 1247 |
+
};
|
| 1248 |
+
|
| 1249 |
+
function generateTemplateResponse(formResult, requestNumber = '') {
|
| 1250 |
+
const formId = formResult.formId || 'generic_incident';
|
| 1251 |
+
const urgency = String((formResult.typedData || {}).urgency || '').toLowerCase();
|
| 1252 |
+
let response = TEMPLATES[formId] || TEMPLATES.generic_incident;
|
| 1253 |
+
|
| 1254 |
+
if (URGENCY_NOTE[urgency]) response += URGENCY_NOTE[urgency];
|
| 1255 |
+
if (requestNumber) {
|
| 1256 |
+
response = `I've logged your request as **${requestNumber}**. Here's what I recommend:\n\n` + response;
|
| 1257 |
+
}
|
| 1258 |
+
return response;
|
| 1259 |
+
}
|
| 1260 |
+
</script>
|
| 1261 |
+
|
| 1262 |
+
<!-- ββ Main app logic βββββββββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 1263 |
+
<script>
|
| 1264 |
+
// ββ DOM refs ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 1265 |
+
const messagesEl = document.getElementById('messages');
|
| 1266 |
+
const emptyState = document.getElementById('empty-state');
|
| 1267 |
+
const msgInput = document.getElementById('msg-input');
|
| 1268 |
+
const sendBtn = document.getElementById('send-btn');
|
| 1269 |
+
const statusEl = document.getElementById('model-status');
|
| 1270 |
+
const progressWrap = document.getElementById('model-progress-wrap');
|
| 1271 |
+
const progressBar = document.getElementById('model-progress-bar');
|
| 1272 |
+
const statusWrap = document.getElementById('model-status-wrap');
|
| 1273 |
+
|
| 1274 |
+
// ββ Ticket counter ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 1275 |
+
let _ticketSeq = Math.floor(Math.random() * 9000) + 1000;
|
| 1276 |
+
function nextTicket() { return `INC-${++_ticketSeq}`; }
|
| 1277 |
+
|
| 1278 |
+
// ββ LLM reference (set by WebGPU module) βββββββββββββββββββββββββββββββββββ //
|
| 1279 |
+
window._llm = { status: 'idle', generator: null };
|
| 1280 |
+
window._llmGenerate = null;
|
| 1281 |
+
|
| 1282 |
+
// ββ Helpers βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 1283 |
+
function esc(s) { return String(s).replace(/&/g,'&').replace(/</g,'<').replace(/>/g,'>'); }
|
| 1284 |
+
|
| 1285 |
function scrollBottom() {
|
| 1286 |
+
requestAnimationFrame(() => messagesEl.scrollTop = messagesEl.scrollHeight);
|
| 1287 |
+
}
|
| 1288 |
+
|
| 1289 |
+
function hideEmptyState() {
|
| 1290 |
+
emptyState.style.display = 'none';
|
| 1291 |
+
}
|
| 1292 |
+
|
| 1293 |
+
function setLoading(on) {
|
| 1294 |
+
sendBtn.disabled = on;
|
| 1295 |
+
msgInput.disabled = on;
|
| 1296 |
+
sendBtn.style.opacity = on ? '0.5' : '1';
|
| 1297 |
}
|
| 1298 |
|
| 1299 |
+
// ββ Bot row factory βββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 1300 |
+
function addBotRow(innerHTML) {
|
| 1301 |
+
const wrap = document.createElement('div');
|
| 1302 |
+
wrap.className = 'flex justify-start';
|
| 1303 |
+
|
| 1304 |
const row = document.createElement('div');
|
| 1305 |
row.className = 'flex items-start gap-3 max-w-3xl';
|
| 1306 |
|
|
|
|
| 1310 |
avatar.innerHTML = `<svg width="13" height="13" viewBox="0 0 24 24" fill="none" stroke="white" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><path d="M9 17H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2v3"/><path d="M13 21l2-2 4 4 2-2-4-4 2-2-6-1z"/></svg>`;
|
| 1311 |
|
| 1312 |
const bubble = document.createElement('div');
|
| 1313 |
+
bubble.className = 'rounded-2xl rounded-tl-sm px-4 py-3 text-sm leading-relaxed';
|
| 1314 |
+
bubble.style.cssText = 'background:#1c2128;border:1px solid #30363d;color:#adbac7;max-width:44rem;flex:1';
|
| 1315 |
bubble.innerHTML = innerHTML;
|
| 1316 |
|
| 1317 |
row.appendChild(avatar);
|
| 1318 |
row.appendChild(bubble);
|
|
|
|
|
|
|
|
|
|
| 1319 |
wrap.appendChild(row);
|
| 1320 |
messagesEl.appendChild(wrap);
|
| 1321 |
scrollBottom();
|
|
|
|
| 1323 |
}
|
| 1324 |
|
| 1325 |
function addUserBubble(text) {
|
|
|
|
| 1326 |
const wrap = document.createElement('div');
|
| 1327 |
wrap.className = 'flex justify-end';
|
| 1328 |
const bubble = document.createElement('div');
|
|
|
|
| 1335 |
}
|
| 1336 |
|
| 1337 |
function addTextBubble(text) {
|
| 1338 |
+
return addBotRow(`<span style="color:#adbac7">${esc(text)}</span>`);
|
| 1339 |
+
}
|
| 1340 |
+
|
| 1341 |
+
function addMarkdownBubble(md) {
|
| 1342 |
+
return addBotRow(`<div class="md-body">${marked.parse(md)}</div>`);
|
| 1343 |
}
|
| 1344 |
|
| 1345 |
function addTyping() {
|
| 1346 |
return addBotRow('<div class="flex items-center gap-1.5 py-1"><span class="typing-dot"></span><span class="typing-dot"></span><span class="typing-dot"></span></div>');
|
| 1347 |
}
|
| 1348 |
|
| 1349 |
+
// ββ Form injection ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 1350 |
+
function injectForm(formHtml, intent) {
|
| 1351 |
+
const bubble = addBotRow('');
|
| 1352 |
+
bubble.style.padding = '12px';
|
| 1353 |
+
bubble.innerHTML = formHtml;
|
| 1354 |
|
| 1355 |
+
const formEl = bubble.querySelector('form[data-formora-id]');
|
| 1356 |
+
const formId = formEl?.getAttribute('data-formora-id');
|
| 1357 |
+
|
| 1358 |
+
attachForms(bubble);
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1359 |
|
| 1360 |
+
function onFormoraSubmit(e) {
|
| 1361 |
+
const { parsed } = e.detail;
|
| 1362 |
+
if (parsed.formId !== formId) return;
|
| 1363 |
+
|
| 1364 |
+
window.removeEventListener('formora:submit', onFormoraSubmit);
|
| 1365 |
+
|
| 1366 |
+
const requestNumber = nextTicket();
|
| 1367 |
+
|
| 1368 |
+
const pill = document.createElement('div');
|
| 1369 |
+
pill.className = 'inc-pill';
|
| 1370 |
+
pill.textContent = `β ${requestNumber}`;
|
| 1371 |
+
bubble.insertBefore(pill, bubble.firstChild);
|
| 1372 |
+
|
| 1373 |
+
handleFormSubmit(parsed, requestNumber, intent);
|
| 1374 |
+
}
|
| 1375 |
+
|
| 1376 |
+
window.addEventListener('formora:submit', onFormoraSubmit);
|
| 1377 |
+
scrollBottom();
|
| 1378 |
}
|
| 1379 |
|
| 1380 |
+
// ββ Form submit β LLM resolution βββββββββββββββββββββββββββββββββββββββββββ //
|
| 1381 |
+
function handleFormSubmit(formResult, requestNumber, intent) {
|
| 1382 |
+
const systemPrompt = buildResolutionSystemPrompt(formResult.formId, requestNumber);
|
| 1383 |
+
const userPrompt = formResultToPrompt(formResult);
|
| 1384 |
+
const templateResponse = generateTemplateResponse(formResult, requestNumber);
|
| 1385 |
+
|
| 1386 |
+
const typing = addTyping();
|
| 1387 |
+
|
| 1388 |
+
function showTemplate() {
|
| 1389 |
+
typing.closest('.flex.justify-start')?.remove();
|
| 1390 |
+
addMarkdownBubble(templateResponse);
|
| 1391 |
+
}
|
| 1392 |
+
|
| 1393 |
+
const llmGenerate = window._llmGenerate;
|
| 1394 |
+
if (typeof llmGenerate !== 'function' || window._llm?.status !== 'ready') {
|
| 1395 |
+
showTemplate();
|
| 1396 |
+
return;
|
| 1397 |
+
}
|
| 1398 |
+
|
| 1399 |
+
typing.closest('.flex.justify-start')?.remove();
|
| 1400 |
+
const chatBubble = addBotRow('<div class="md-body streaming-cursor"></div>');
|
| 1401 |
+
const innerEl = chatBubble.querySelector('.md-body');
|
| 1402 |
+
|
| 1403 |
+
llmGenerate(
|
| 1404 |
+
systemPrompt, userPrompt, templateResponse,
|
| 1405 |
+
(acc) => { innerEl.className = 'md-body streaming-cursor'; innerEl.innerHTML = marked.parse(acc); scrollBottom(); },
|
| 1406 |
+
(final) => { innerEl.className = 'md-body'; innerEl.innerHTML = marked.parse(final || templateResponse); scrollBottom(); },
|
| 1407 |
+
(_t) => { chatBubble.remove(); addMarkdownBubble(templateResponse); },
|
| 1408 |
+
);
|
| 1409 |
}
|
| 1410 |
|
| 1411 |
+
// ββ Send message ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 1412 |
async function sendMessage() {
|
| 1413 |
const text = msgInput.value.trim();
|
| 1414 |
if (!text) return;
|
|
|
|
| 1416 |
hideEmptyState();
|
| 1417 |
addUserBubble(text);
|
| 1418 |
msgInput.value = '';
|
| 1419 |
+
msgInput.style.height = 'auto';
|
| 1420 |
setLoading(true);
|
| 1421 |
|
| 1422 |
const typingBubble = addTyping();
|
| 1423 |
+
const intent = detectIntent(text);
|
| 1424 |
+
const templateChat = getIntroMessage(intent);
|
| 1425 |
+
const formHtml = dispatchForm(intent);
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1426 |
|
| 1427 |
+
await new Promise(r => setTimeout(r, 180));
|
| 1428 |
+
typingBubble.closest('.flex.justify-start')?.remove();
|
| 1429 |
|
| 1430 |
+
const chatBubble = addTextBubble(templateChat);
|
|
|
|
| 1431 |
|
| 1432 |
+
if (formHtml) {
|
| 1433 |
+
injectForm(formHtml, intent);
|
|
|
|
| 1434 |
} else {
|
| 1435 |
msgInput.focus();
|
| 1436 |
}
|
| 1437 |
setLoading(false);
|
| 1438 |
|
|
|
|
| 1439 |
const llmGenerate = window._llmGenerate;
|
| 1440 |
if (typeof llmGenerate !== 'function' || window._llm?.status !== 'ready') return;
|
| 1441 |
|
|
|
|
| 1443 |
const innerEl = chatBubble.querySelector('.md-body');
|
| 1444 |
|
| 1445 |
llmGenerate(
|
| 1446 |
+
buildChatSystemPrompt(), text, templateChat,
|
| 1447 |
+
(acc) => { innerEl.className = 'md-body streaming-cursor'; innerEl.innerHTML = marked.parse(acc); scrollBottom(); },
|
| 1448 |
+
(final) => { innerEl.className = 'md-body'; innerEl.innerHTML = marked.parse(final || templateChat); scrollBottom(); },
|
| 1449 |
+
(_t) => { chatBubble.textContent = templateChat; },
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1450 |
);
|
| 1451 |
}
|
| 1452 |
|
| 1453 |
+
// ββ Event listeners βββββββββββββββββββββββββββββββββββββββββββββββββββββββββ //
|
| 1454 |
+
msgInput.addEventListener('keydown', e => {
|
| 1455 |
+
if (e.key === 'Enter' && !e.shiftKey) { e.preventDefault(); sendMessage(); }
|
| 1456 |
+
});
|
| 1457 |
+
sendBtn.addEventListener('click', sendMessage);
|
| 1458 |
|
| 1459 |
+
document.querySelectorAll('.chip').forEach(chip => {
|
| 1460 |
+
chip.addEventListener('click', () => {
|
| 1461 |
+
msgInput.value = chip.dataset.msg;
|
| 1462 |
+
sendMessage();
|
| 1463 |
+
});
|
| 1464 |
+
});
|
| 1465 |
+
</script>
|
| 1466 |
|
| 1467 |
+
<!-- ββ WebGPU / LLM module βββββββββββββββββββββββββββββββββββββββββββββββββ -->
|
| 1468 |
+
<script type="module">
|
| 1469 |
+
import { pipeline, TextStreamer, env }
|
| 1470 |
+
from 'https://cdn.jsdelivr.net/npm/@huggingface/transformers@3.5.0/dist/transformers.min.js';
|
|
|
|
| 1471 |
|
| 1472 |
+
env.allowLocalModels = false;
|
| 1473 |
+
if (env.backends?.onnx?.wasm) {
|
| 1474 |
+
env.backends.onnx.wasm.numThreads = 1;
|
| 1475 |
+
env.backends.onnx.wasm.wasmPaths = 'https://cdn.jsdelivr.net/npm/onnxruntime-web/dist/';
|
| 1476 |
+
}
|
| 1477 |
|
| 1478 |
+
const MODEL_ID = 'HuggingFaceTB/SmolLM2-360M-Instruct';
|
| 1479 |
+
const statusEl = document.getElementById('model-status');
|
| 1480 |
+
const progressWrap= document.getElementById('model-progress-wrap');
|
| 1481 |
+
const progressBar = document.getElementById('model-progress-bar');
|
| 1482 |
+
const statusWrap = document.getElementById('model-status-wrap');
|
| 1483 |
|
| 1484 |
+
function setStatusUI(text, color, pct) {
|
| 1485 |
+
statusEl.textContent = text;
|
| 1486 |
+
statusEl.style.color = color;
|
| 1487 |
+
if (pct != null) {
|
| 1488 |
+
progressWrap.classList.remove('hidden');
|
| 1489 |
+
progressBar.style.width = Math.round(pct) + '%';
|
| 1490 |
+
} else {
|
| 1491 |
+
progressWrap.classList.add('hidden');
|
| 1492 |
+
}
|
| 1493 |
+
}
|
| 1494 |
|
| 1495 |
+
if (!navigator.gpu) {
|
| 1496 |
+
window._llm.status = 'unavailable';
|
| 1497 |
+
setStatusUI('β οΈ Templates only (no WebGPU)', '#d29922', null);
|
| 1498 |
+
setTimeout(() => statusWrap.classList.add('hidden'), 4000);
|
| 1499 |
+
} else {
|
| 1500 |
+
setStatusUI('β³ Loading AIβ¦', '#d29922', 0);
|
| 1501 |
+
progressWrap.classList.remove('hidden');
|
| 1502 |
|
| 1503 |
+
(async () => {
|
| 1504 |
+
window._llm.status = 'loading';
|
|
|
|
| 1505 |
try {
|
| 1506 |
+
window._llm.generator = await pipeline('text-generation', MODEL_ID, {
|
| 1507 |
+
dtype: 'q4',
|
| 1508 |
+
device: 'webgpu',
|
| 1509 |
+
progress_callback: (p) => {
|
| 1510 |
+
if (p.status !== 'progress') return;
|
| 1511 |
+
setStatusUI(`ⳠLoading AI⦠${Math.round(p.progress ?? 0)}%`, '#d29922', p.progress ?? 0);
|
| 1512 |
+
},
|
| 1513 |
});
|
| 1514 |
+
window._llm.status = 'ready';
|
| 1515 |
+
setStatusUI('β
AI model ready', '#3fb950', null);
|
| 1516 |
+
setTimeout(() => statusWrap.classList.add('hidden'), 3000);
|
| 1517 |
+
} catch (err) {
|
| 1518 |
+
console.error('[DeskFlow] Model load failed:', err);
|
| 1519 |
+
window._llm.status = 'error';
|
| 1520 |
+
setStatusUI('β οΈ Templates only (AI unavailable)', '#d29922', null);
|
| 1521 |
+
setTimeout(() => statusWrap.classList.add('hidden'), 5000);
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1522 |
}
|
| 1523 |
+
})();
|
| 1524 |
|
| 1525 |
+
window._llmGenerate = async function(systemPrompt, userPrompt, templateFallback, onToken, onDone, onFallback) {
|
| 1526 |
+
if (!window._llm.generator) { onFallback(templateFallback); return; }
|
| 1527 |
+
try {
|
| 1528 |
+
const messages = [
|
| 1529 |
+
{ role: 'system', content: systemPrompt },
|
| 1530 |
+
{ role: 'user', content: userPrompt },
|
| 1531 |
+
];
|
| 1532 |
+
let accumulated = '';
|
| 1533 |
+
const streamer = new TextStreamer(window._llm.generator.tokenizer, {
|
| 1534 |
+
skip_prompt: true,
|
| 1535 |
+
callback_function: (token) => {
|
| 1536 |
+
accumulated += token;
|
| 1537 |
+
onToken(accumulated);
|
| 1538 |
+
},
|
| 1539 |
+
});
|
| 1540 |
+
const result = await window._llm.generator(messages, {
|
| 1541 |
+
max_new_tokens: 512,
|
| 1542 |
+
temperature: 0.7,
|
| 1543 |
+
do_sample: true,
|
| 1544 |
+
streamer,
|
| 1545 |
+
});
|
| 1546 |
+
const finalText = result?.[0]?.generated_text?.at?.(-1)?.content || accumulated;
|
| 1547 |
+
onDone(finalText || accumulated);
|
| 1548 |
+
} catch (err) {
|
| 1549 |
+
console.error('[DeskFlow] Generation failed:', err);
|
| 1550 |
+
onFallback(templateFallback);
|
| 1551 |
}
|
| 1552 |
+
};
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1553 |
}
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1554 |
</script>
|
| 1555 |
|
| 1556 |
</body>
|