| { |
| "model": "laya-multilingual", |
| "answers": { |
| "department": { |
| "type": "choice", |
| "choice": "billing", |
| "probabilities": { |
| "billing": 0.9999998000625785, |
| "technical": 1.2528440871696968e-07, |
| "sales": 4.298654394105504e-08, |
| "other": 3.1666468929032305e-08 |
| }, |
| "confidence": 0.9999974990786216, |
| "action": { |
| "act_probability": 1.0 |
| }, |
| "npu_latency_ms": 27.818481 |
| }, |
| "urgency": { |
| "type": "score", |
| "probabilities": { |
| "0": 0.0020775276529841026, |
| "1": 0.05992485051108516, |
| "2": 0.9379976218359306 |
| }, |
| "legend": { |
| "0": "常规事项，没有截止时间", |
| "1": "需要尽快处理", |
| "2": "服务中断或今天必须解决" |
| }, |
| "score": 1.9359200941829464, |
| "confidence": 0.7801412236801784, |
| "action": { |
| "act_probability": 1.0 |
| }, |
| "npu_latency_ms": 27.705619 |
| }, |
| "refund": { |
| "type": "noul", |
| "noul": 0.992535135841613, |
| "confidence": 0.992535135841613, |
| "action": { |
| "act_probability": 1.0 |
| }, |
| "npu_latency_ms": 27.690115 |
| }, |
| "churn": { |
| "type": "noul", |
| "noul": 0.9399503855216702, |
| "confidence": 0.9399503855216702, |
| "action": { |
| "act_probability": 1.0 |
| }, |
| "npu_latency_ms": 27.656606 |
| } |
| }, |
| "total_npu_latency_ms": 110.87082099999999 |
| } |
|
|
