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Whisper Intent Classifier (small)
Whisper small encoder + linear classification head, fine-tuned on call-transcript audio for 20-way intent classification.
Files
pytorch_model.bin- state dict forWhisperIntentClassificationconfig.json-model_type,n_class, and theintent_to_idx/idx_to_intentlabel mapping
Usage
See infer.py in the training repo for a ready-to-use inference script.
Intents
- CALL_OPENING_OR_PROMPT
- COMMUNICATION_ISSUE
- CUSTOMER_ENDING_CALL
- DO_NOT_CALL
- EXPRESS_PROBLEM_OR_FRUSTRATION
- GENERAL_AFFIRMATIVE_ACKNOWLEDGEMENT
- GENERAL_NEGATIVE_ACKNOWLEDGEMENT
- IDENTITY_CONFIRMED
- IDENTITY_MISMATCH_OR_DOUBT
- IDENTITY_THIRD_PARTY
- OBJECTION_ON_CHARGE
- PAY_AGREE_LATER
- PAY_AGREE_NOW
- PAY_ALREADY_MADE
- PAY_HOW_TO
- QUERY
- REASON_FOR_NONPAYMENT
- REFUSE_TO_PAY
- REQUEST_DEFER
- UNCLEAR_INPUT
- Downloads last month
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