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1084961_12_item7_p94_s0
1084961_11_item7_p92_s1
The following table summarizes our headcount by function by site: Gross Collections by Account Manager The following table summarizes our collection performance by account manager (in thousands, except headcount ):
Gross Collections by Account Manager The following table summarizes our collection performance by account manager (in thousands, except headcount ):
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1084961_12_item7_p67_s0
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(1) Represents salaries, variable compensation and employee benefits.
(1) Represents only account managers and their supervisors salaries, variable compensation and employee benefits.
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1084961_13_item7_p99_s4
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See Note 8 Debt to our consolidated financial statements for a further discussion of our debt.
See Note 11 Debt to our consolidated financial statements for a further discussion of our debt.
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We expect to settle such interest payments with cash flows from operating activities.
We expect to settle cash income tax payments with cash flows from operating activities.
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We do not have any off-balance sheet arrangements as defined by Item 303(a)(4) of Regulation S-K.
We do not have any off-balance sheet arrangements as defined by Item 303(a)(4) of Regulation S-K. Critical Accounting Policies Investment in Receivable Portfolios and Related Revenue .
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1084961_13_item7_p122_s1
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When we establish a valuation allowance or increase this allowance in an accounting period, we record a corresponding tax expense in our statement of income.
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1084961_13_item7_p23_s0
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The effective interest rate is the Internal Rate of Return ( IRR ) derived from the timing and amounts of actual cash received and anticipated future cash flow projections for each pool.
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1084961_13_item7_p29_s0
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(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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1084961_13_item7_p86_s0
1084961_12_item7_p24_s0
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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1084961_13_item7_p30_s3
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During the year ended December 31, 2011, we recorded a net portfolio allowance provision of $10.8 million, compared to a net portfolio allowance provision of $22.2 million in the prior year.
During the year ended December 31, 2012, we recorded a net portfolio allowance reversal of $4.2 million, compared to a net portfolio allowance provision of $10.8 million in the prior year.
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1084961_13_item7_p56_s4
1084961_12_item7_p31_s1
We had no collections through our internal legal channel during the year ended December 31, 2010.
We did not incur court costs through our internal legal channel during the year ended December 31, 2010.
2
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1084961_13_item7_p55_s1
1084961_12_item7_p32_s4
We did not incur court costs through our internal legal channel during the year ended December 31, 2010.
We had no collections through our internal legal channel during the year ended December 31, 2010.
2
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[ "We", "had", "no", "collections", "through", "our", "internal", "legal", "channel", "during", "the", "year", "ended", "December", "31", ",", "2010", "." ]
[]
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1084961_13_item7_p61_s2
1084961_12_item7_p32_s4
We did not incur court costs through our internal legal channel during the year ended December 31, 2010.
We had no collections and did not incur any court costs through our internal legal channel during the year ended December 31, 2010.
2
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[]
[ "collections" ]
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1084961_13_item7_p56_s4
1084961_12_item7_p37_s2
We had no collections and did not incur any court costs through our internal legal channel during the year ended December 31, 2010.
We did not incur court costs through our internal legal channel during the year ended December 31, 2010.
2
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[ "We", "did", "not", "incur", "court", "costs", "through", "our", "internal", "legal", "channel", "during", "the", "year", "ended", "December", "31", ",", "2010", "." ]
[]
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1084961_13_item7_p92_s0
1084961_12_item7_p38_s0
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
2
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[ "(", "1", ")", "Represent", "account", "managers", "and", "their", "supervisors", "salaries", ",", "variable", "compensation", ",", "and", "employee", "benefits", "." ]
[]
[ "Represent" ]
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1084961_13_item7_p45_s1
1084961_12_item7_p39_s0
(3) Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses and depreciation and amortization.
These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
2
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[]
[ "include" ]
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1084961_13_item7_p69_s0
1084961_12_item7_p48_s0
Stated interest on debt obligations increased $3.6 million to $19.3 million during the year ended December 31, 2011, compared to the prior year.
Interest expense The following table summarizes our interest expense ( in thousands, except percentages ): Stated interest on debt obligations increased $3.6 million to $19.3 million during the year ended December 31, 2011, compared to the prior year.
2
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[]
[ "Interest", "expense", "following", "table", "summarizes", "expense", "thousands", "except", "percentages", "):" ]
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1084961_13_item7_p23_s0
1084961_12_item7_p52_s0
The effective interest rate is the internal rate of return derived from the timing and amounts of actual cash received and anticipated future cash flow projections for each pool.
The effective interest rate is the Internal Rate of Return ( IRR ) derived from the timing and amounts of actual cash received and anticipated future cash flow projections for each pool.
2
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[ "Internal", "Rate", "Return", "IRR" ]
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1084961_13_item7_p29_s0
1084961_12_item7_p56_s0
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_13_item7_p50_s0
1084961_12_item7_p56_s0
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_13_item7_p86_s0
1084961_12_item7_p56_s0
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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[]
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1084961_13_item7_p28_s0
1084961_12_item7_p57_s0
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_13_item7_p49_s0
1084961_12_item7_p57_s0
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_13_item7_p86_s0
1084961_12_item7_p57_s0
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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[ "(", "2", ")", "Revenue", "as", "a", "percentage", "of", "collections", "excludes", "the", "effects", "of", "net", "portfolio", "allowance", "or", "net", "portfolio", "allowance", "reversals", "." ]
[]
[ "percentage", "collections" ]
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1084961_13_item7_p30_s2
1084961_12_item7_p58_s2
The increase in portfolio revenue for the year ended December 31, 2010, was primarily the result of additional accretion revenue associated with a higher portfolio balance during the year ended December 31, 2010 compared to the year ended December 31, 2009.
The increase in portfolio revenue for the year ended December 31, 2012 was primarily the result of additional accretion revenue associated with a higher portfolio balance and a net portfolio allowance reversal during the year ended December 31, 2012.
2
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[]
[ "net", "allowance", "reversal" ]
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1084961_13_item7_p30_s3
1084961_12_item7_p58_s3
During the year ended December 31, 2010, we recorded a net portfolio allowance provision of $22.2 million, compared to a net portfolio allowance provision of $19.3 million in the prior year.
During the year ended December 31, 2012, we recorded a net portfolio allowance reversal of $4.2 million, compared to a net portfolio allowance provision of $10.8 million in the prior year.
2
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[]
[ "reversal", "4.2", "10.8" ]
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1084961_13_item7_p30_s10
1084961_12_item7_p60_s1
This increase was primarily attributable to awards granted to our senior management team in the year ended December 31, 2010 and the higher fair value of equity awards granted in recent periods due to an increase in our stock price.
This increase was primarily attributable to the higher fair value of equity awards granted in recent periods due to an increase in our stock price and an increase in the number of shares granted.
2
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[]
[ "number", "shares" ]
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1084961_13_item7_p53_s5
1084961_12_item7_p60_s1
This increase was primarily attributable to awards granted to our senior management team in the year ended December 31, 2010 and the higher fair value of equity awards granted in recent periods due to an increase in our stock price.
This increase was primarily attributable to the higher fair value of equity awards granted in recent periods due to an increase in our stock price.
2
[ "<tag1>", "This", "increase", "was", "primarily", "attributable", "to", "awards", "granted", "to", "our", "senior", "management", "team", "in", "the", "year", "ended", "December", "31", ",", "2010", "and", "the", "higher", "fair", "value", "of", "equity", "a...
[ "This", "increase", "was", "primarily", "attributable", "to", "awards", "granted", "to", "our", "senior", "management", "team", "in", "the", "year", "ended", "December", "31", ",", "2010", "and", "the", "higher", "fair", "value", "of", "equity", "awards", "g...
[ "This", "increase", "was", "primarily", "attributable", "to", "the", "higher", "fair", "value", "of", "equity", "awards", "granted", "in", "recent", "periods", "due", "to", "an", "increase", "in", "our", "stock", "price", "." ]
[]
[]
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1084961_13_item7_p92_s0
1084961_12_item7_p67_s0
(1) Represents only account managers and their supervisors salaries, variable compensation and employee benefits.
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
2
[ "<tag1>", "(", "1", ")", "Represents", "only", "account", "managers", "and", "their", "supervisors", "salaries", ",", "variable", "compensation", "and", "employee", "benefits", ".", "<tag2>", "(", "1", ")", "Represent", "account", "managers", "and", "their", "...
[ "(", "1", ")", "Represents", "only", "account", "managers", "and", "their", "supervisors", "salaries", ",", "variable", "compensation", "and", "employee", "benefits", "." ]
[ "(", "1", ")", "Represent", "account", "managers", "and", "their", "supervisors", "salaries", ",", "variable", "compensation", ",", "and", "employee", "benefits", "." ]
[]
[ "Represent" ]
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1084961_13_item7_p45_s1
1084961_12_item7_p68_s0
( 2 ) Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
2
[ "<tag1>", "(", "2", ")", "Other", "indirect", "costs", "represent", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", ",", "and", "depreciation...
[ "(", "2", ")", "Other", "indirect", "costs", "represent", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", ",", "and", "depreciation", "and", ...
[ "These", "costs", "include", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", ",", "and", "depreciation", "and", "amortization", "." ]
[]
[ "include" ]
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1084961_13_item7_p39_s0
1084961_12_item7_p73_s6
These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses and depreciation and amortization.
(3) Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
2
[ "<tag1>", "These", "costs", "include", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", "and", "depreciation", "and", "amortization", ".", "<tag...
[ "These", "costs", "include", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", "and", "depreciation", "and", "amortization", "." ]
[ "(", "3", ")", "Other", "indirect", "costs", "represent", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", ",", "and", "depreciation", "and", ...
[]
[ "3", "indirect", "represent" ]
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1084961_13_item7_p63_s0
1084961_12_item7_p73_s6
These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses and depreciation and amortization.
(3) Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses and depreciation and amortization.
2
[ "<tag1>", "These", "costs", "include", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", "and", "depreciation", "and", "amortization", ".", "<tag...
[ "These", "costs", "include", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", "and", "depreciation", "and", "amortization", "." ]
[ "(", "3", ")", "Other", "indirect", "costs", "represent", "non", "-", "collection", "site", "salaries", "and", "employee", "benefits", ",", "general", "and", "administrative", "expenses", ",", "other", "operating", "expenses", "and", "depreciation", "and", "amor...
[]
[ "3", "indirect", "represent" ]
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1084961_13_item7_p46_s7
1084961_12_item7_p74_s6
The effective tax rate for the year ended December 31, 2009 primarily consisted of a provision for federal income taxes of 32.4% (which is net of a benefit for state taxes of 2.6%), a blended provision for state taxes of 7.3%, a 1.0% beneficial adjustment to federal taxes payable as a result of state tax rate changes a...
The effective tax rate for the year ended December 31, 2012 primarily consisted of a provision for federal income taxes of 32.7% (which is net of a benefit for state taxes of 2.3%), a provision for state taxes of 6.6% and a net provision for the effect of permanent book versus tax differences of 0.4%.
2
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[]
[ "32.7", "2.3", "6.6", "0.4" ]
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1084961_13_item7_p73_s1
1084961_12_item7_p77_s0
Put-backs represent accounts that are returned to the seller in accordance with the respective purchase agreement ( Put-Backs ).
Recalls represent accounts that are recalled by the seller in accordance with the respective purchase agreement ( Recalls ).
2
[ "<tag1>", "Put", "-", "backs", "represent", "accounts", "that", "are", "returned", "to", "the", "seller", "in", "accordance", "with", "the", "respective", "purchase", "agreement", "(", "Put", "-", "Backs", ")", ".", "<tag2>", "Recalls", "represent", "accounts"...
[ "Put", "-", "backs", "represent", "accounts", "that", "are", "returned", "to", "the", "seller", "in", "accordance", "with", "the", "respective", "purchase", "agreement", "(", "Put", "-", "Backs", ")", "." ]
[ "Recalls", "represent", "accounts", "that", "are", "recalled", "by", "the", "seller", "in", "accordance", "with", "the", "respective", "purchase", "agreement", "(", "Recalls", ")", "." ]
[]
[ "Recalls", "recalled", "Recalls" ]
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1084961_13_item7_p73_s0
1084961_12_item7_p77_s1
Recalls represents accounts that are recalled by the seller in accordance with the respective purchase agreement ( Recalls ).
Put-backs represent accounts that are returned to the seller in accordance with the respective purchase agreement ( Put-Backs ).
2
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[ "Recalls", "represents", "accounts", "that", "are", "recalled", "by", "the", "seller", "in", "accordance", "with", "the", "respective", "purchase", "agreement", "(", "Recalls", ")", "." ]
[ "Put", "-", "backs", "represent", "accounts", "that", "are", "returned", "to", "the", "seller", "in", "accordance", "with", "the", "respective", "purchase", "agreement", "(", "Put", "-", "Backs", ")", "." ]
[]
[ "Put", "backs", "represent", "returned", "Put", "Backs" ]
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1084961_13_item7_p28_s0
1084961_12_item7_p90_s0
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
[ "<tag1>", "(", "2", ")", "Revenue", "as", "a", "percentage", "of", "collections", "excludes", "the", "effects", "of", "net", "portfolio", "allowance", "or", "net", "portfolio", "allowance", "reversals", ".", "<tag2>", "(", "2", ")", "Gross", "revenue", "excl...
[ "(", "2", ")", "Revenue", "as", "a", "percentage", "of", "collections", "excludes", "the", "effects", "of", "net", "portfolio", "allowance", "or", "net", "portfolio", "allowance", "reversals", "." ]
[ "(", "2", ")", "Gross", "revenue", "excludes", "the", "effects", "of", "net", "portfolio", "allowance", "or", "net", "portfolio", "allowance", "reversals", "." ]
[]
[ "Gross", "revenue" ]
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1084961_13_item7_p29_s0
1084961_12_item7_p90_s0
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_13_item7_p49_s0
1084961_12_item7_p90_s0
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_13_item7_p50_s0
1084961_12_item7_p90_s0
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_13_item7_p38_s0
1084961_12_item7_p96_s0
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
2
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1084961_13_item7_p62_s0
1084961_12_item7_p96_s0
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
2
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1084961_13_item7_p38_s0
1084961_12_item7_p98_s0
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
2
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[]
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1084961_13_item7_p62_s0
1084961_12_item7_p98_s0
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
2
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[]
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1084961_14_item7_p159_s1
1084961_13_item7_p105_s0
We expect to settle cash income tax payments with cash flows from operating activities.
We expect to settle such interest payments with cash flows from operating activities.
2
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[]
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1084961_14_item7_p176_s1
1084961_13_item7_p112_s1
Purchased property tax payment agreements receivable are reported at their outstanding principal balances, adjusted for, if any, charge-offs, allowance for losses, deferred fees or costs, and unamortized premiums or discounts.
Receivables secured by property tax liens are reported at their outstanding principal balances, adjusted for, if any, charge-offs, allowance for losses, deferred fees or costs, and unamortized premiums or discounts.
2
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1084961_14_item7_p176_s3
1084961_13_item7_p112_s3
We accrue interest on all past due property tax payment agreements receivable due as the receivables are collateralized by tax liens that are in a priority position over most other liens on the properties.
We accrue interest on all receivable portfolios as the receivables are collateralized by tax liens that are in a priority position over most other liens on the properties.
2
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1084961_14_item7_p177_s0
1084961_13_item7_p113_s0
The allowance for losses on property tax payment agreements receivable is evaluated on a regular basis by management and is based upon management s periodic review of the collectability of the tax payment agreements in light of historical experience, adverse situations that may affect the borrower s ability to repay, t...
The allowance for losses on receivables secured by property tax liens is evaluated on a regular basis by management and is based upon management s periodic review of the collectability of the receivables in light of historical experience, adverse situations that may affect the borrower s ability to repay, the estimated...
2
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[]
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1084961_14_item7_p181_s0
1084961_13_item7_p116_s3
The amended standard allows companies to first assess qualitative factors to determine whether it is necessary to perform the two-step quantitative goodwill impairment test.
We first assess qualitative factors to determine whether it is necessary to perform the two-step quantitative goodwill impairment test.
2
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1084961_14_item7_p189_s1
1084961_13_item7_p122_s0
When we establish a valuation allowance or increase this allowance in an accounting period, we record a corresponding tax expense in our statement of income.
When we reduce our valuation allowance in an accounting period, we record a corresponding tax benefit in our statement of income.
2
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[]
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1084961_14_item7_p189_s0
1084961_13_item7_p122_s1
When we reduce our valuation allowance in an accounting period, we record a corresponding tax benefit in our statement of income.
When we establish a valuation allowance or increase this allowance in an accounting period, we record a corresponding tax expense in our statement of income.
2
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[]
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1084961_14_item7_p189_s3
1084961_13_item7_p122_s3
See Note 10 Income Taxes to our consolidated financial statements for further discussion of income taxes.
See Note 13 Income Taxes to our consolidated financial statements for further discussion of income taxes.
2
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These are portfolios that are generally transacted within 6 months of the consumer s account being charged-off by the financial institution.
Fresh portfolios are portfolios that are generally transacted within six months of the consumer s account being charged-off by the financial institution.
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(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
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1084961_14_item7_p2_s0
1084961_13_item7_p2_s0
Our Business and Operating Segments We are a leading provider of debt management and recovery solutions for consumers and property owners across a broad range of assets.
Our Business and Operating Segments We are an international specialty finance company providing debt recovery solutions for consumers and property owners across a broad range of financial assets.
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1084961_14_item7_p2_s1
1084961_13_item7_p2_s1
We purchase portfolios of defaulted consumer receivables and manage them by partnering with individuals as they repay their obligations and work toward financial recovery.
We purchase portfolios of defaulted consumer receivables at deep discounts to face value and manage them by working with individuals as they repay their obligations and work toward financial recovery.
2
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1084961_14_item7_p101_s5
1084961_13_item7_p30_s11
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands) :
General and administrative expenses broken down between the reportable segments are as follows (in thousands) :
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1084961_14_item7_p61_s5
1084961_13_item7_p30_s11
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands) :
Other operating expenses broken down between the reportable segments are as follows (in thousands) :
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1084961_14_item7_p64_s2
1084961_13_item7_p30_s11
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands) :
General and administrative expenses broken down between the reportable segments are as follows (in thousands) :
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1084961_14_item7_p99_s4
1084961_13_item7_p30_s11
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands) :
Other operating expenses broken down between the reportable segments are as follows (in thousands) :
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1084961_14_item7_p94_s3
1084961_13_item7_p30_s7
The increase was primarily the result of increased headcount to support our growth in our portfolio purchasing and recovery business and the acquisition of Propel Financial Services, LLC, BNC Retax, LLC, RioProp Ventures, LLC, and certain related affiliates (collectively, the Propel Entities ).
The increase was primarily the result of increased headcount to support our growth in our portfolio purchasing and recovery business and the acquisition of Propel.
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1084961_14_item7_p56_s5
1084961_13_item7_p34_s0
Other operating expenses broken down between the reportable segments are as follows (in thousands) :
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands) :
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1084961_14_item7_p94_s7
1084961_13_item7_p34_s0
Other operating expenses broken down between the reportable segments are as follows (in thousands) :
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands) :
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1084961_13_item7_p35_s8
General and administrative expenses broken down between the reportable segments are as follows (in thousands) :
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands) :
2
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1084961_14_item7_p94_s7
1084961_13_item7_p35_s8
General and administrative expenses broken down between the reportable segments are as follows (in thousands) :
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands) :
2
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1084961_14_item7_p141_s0
1084961_13_item7_p38_s0
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
(2) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
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1084961_14_item7_p144_s0
1084961_13_item7_p38_s0
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
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1084961_14_item7_p111_s5
1084961_13_item7_p39_s0
(3) Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
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1084961_14_item7_p6_s0
1084961_13_item7_p3_s0
We conduct business through two operating segments: portfolio purchasing and recovery and tax lien transfer.
We conduct business through two reportable segments: portfolio purchasing and recovery and tax lien business.
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1084961_14_item7_p6_s3
1084961_13_item7_p3_s3
As a result, in accordance with authoritative guidance on segment reporting, our tax lien transfer segment is determined to be a reportable segment.
As a result, in accordance with authoritative guidance on segment reporting, our tax lien business segment is determined to be a reportable segment.
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1084961_14_item7_p105_s0
1084961_13_item7_p45_s1
These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
(3) Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
2
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1084961_14_item7_p70_s0
1084961_13_item7_p45_s1
These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
(3) Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses and depreciation and amortization.
2
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1084961_14_item7_p113_s0
1084961_13_item7_p46_s0
The following table summarizes our interest expense ( in thousands, except percentages ): Stated interest on debt obligations increased $3.7 million to $23.0 million during the year ended December 31, 2012, compared to the prior year.
Stated interest on debt obligations increased $3.7 million to $23.0 million during the year ended December 31, 2012, compared to the prior year.
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1084961_14_item7_p54_s0
1084961_13_item7_p49_s0
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_14_item7_p92_s0
1084961_13_item7_p49_s0
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_14_item7_p53_s0
1084961_13_item7_p50_s0
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_14_item7_p91_s0
1084961_13_item7_p50_s0
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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1084961_14_item7_p93_s3
1084961_13_item7_p51_s2
During the year ended December 31, 2011, we recorded a net portfolio allowance provision of $10.8 million, compared to a net portfolio allowance provision of $22.2 million in the prior year.
During the year ended December 31, 2012, we recorded a net portfolio allowance reversal of $4.2 million, compared to a net portfolio allowance provision of $10.8 million in the prior year.
2
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[ "During", "the", "year", "ended", "December", "31", ",", "2012", ",", "we", "recorded", "a", "net", "portfolio", "allowance", "reversal", "of", "$", "4.2", "million", ",", "compared", "to", "a", "net", "portfolio", "allowance", "provision", "of", "$", "10....
[]
[ "reversal", "4.2" ]
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1084961_14_item7_p94_s3
1084961_13_item7_p53_s2
The increase was primarily the result of increased headcount to support our growth.
The increase was primarily the result of increased headcount to support our growth in our portfolio purchasing and recovery business and the acquisition of Propel.
2
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[]
[ "portfolio", "purchasing", "recovery", "business", "acquisition", "Propel" ]
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1084961_14_item7_p141_s0
1084961_13_item7_p62_s0
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
(2) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
2
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[ "(", "2", ")", "Represent", "account", "managers", "and", "their", "supervisors", "salaries", ",", "variable", "compensation", ",", "and", "employee", "benefits", "." ]
[]
[ "Represent" ]
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1084961_14_item7_p144_s0
1084961_13_item7_p62_s0
(2) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
2
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[ "(", "1", ")", "Represent", "account", "managers", "and", "their", "supervisors", "salaries", ",", "variable", "compensation", ",", "and", "employee", "benefits", "." ]
[]
[ "Represent" ]
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1084961_14_item7_p111_s5
1084961_13_item7_p63_s0
(3) Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses and depreciation and amortization.
These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization.
2
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[]
[ "include" ]
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1084961_14_item7_p116_s1
1084961_13_item7_p73_s0
Put-backs represent accounts that are returned to the seller in accordance with the respective purchase agreement ( Put-Backs ).
Recalls represent accounts that are recalled by the seller in accordance with the respective purchase agreement ( Recalls ).
2
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[]
[ "Recalls", "recalled", "Recalls" ]
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1084961_14_item7_p116_s0
1084961_13_item7_p73_s1
Recalls represent accounts that are recalled by the seller in accordance with the respective purchase agreement ( Recalls ).
Put-backs represent accounts that are returned to the seller in accordance with the respective purchase agreement ( Put-Backs ).
2
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[]
[ "Put", "backs", "returned", "Put", "Backs" ]
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1084961_14_item7_p53_s0
1084961_13_item7_p86_s0
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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[ "(", "2", ")", "Gross", "revenue", "excludes", "the", "effects", "of", "net", "portfolio", "allowance", "or", "net", "portfolio", "allowance", "reversals", "." ]
[]
[ "Gross", "revenue" ]
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1084961_14_item7_p54_s0
1084961_13_item7_p86_s0
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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[]
[ "recognition", "rate" ]
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1084961_14_item7_p91_s0
1084961_13_item7_p86_s0
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(2) Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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[ "(", "2", ")", "Gross", "revenue", "excludes", "the", "effects", "of", "net", "portfolio", "allowance", "or", "net", "portfolio", "allowance", "reversals", "." ]
[]
[ "Gross", "revenue" ]
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1084961_14_item7_p92_s0
1084961_13_item7_p86_s0
(2) Revenue as a percentage of collections excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3) Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
2
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[ "recognition", "rate" ]
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1084961_14_item7_p38_s1
1084961_13_item7_p88_s1
The following table summarizes the gross collections by collection channel (in thousands) :
The following table summarizes the total collections by collection channel and geographic areas (in thousands) :
2
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[]
[ "total", "geographic", "areas" ]
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1084961_14_item7_p133_s0
1084961_13_item7_p89_s0
Headcount by Function by Site The following table summarizes our headcount by function by site:
The following table summarizes our headcount by function by geographical location:
2
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[ "geographical", "location" ]
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1084961_14_item7_p15_s0
1084961_13_item7_p8_s0
Tax lien transfer Our tax lien transfer segment focuses on the property tax financing industry.
Our tax lien business segment focuses on the property tax financing industry.
2
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[ "Our", "tax", "lien", "business", "segment", "focuses", "on", "the", "property", "tax", "financing", "industry", "." ]
[]
[ "business" ]
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1084961_14_item7_p139_s4
1084961_13_item7_p91_s0
Gross Collections per Hour Paid The following table summarizes our gross collections per hour paid to account managers (in thousands, except gross collections per hour paid ): Collection Sites Direct Cost per Dollar Collected The following table summarizes our gross collections in collection sites and the related direc...
Collection Sites Direct Cost per Dollar Collected The following table summarizes our gross collections in collection sites and the related direct cost (in thousands, except percentages ):
2
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1084961_14_item7_p103_s0
1084961_13_item7_p92_s0
(1) Represent account managers and their supervisors salaries, variable compensation, and employee benefits.
(1) Cost in collection sites represents only account managers and their supervisors salaries, variable compensation, and employee benefits.
2
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[ "(", "1", ")", "Represent", "account", "managers", "and", "their", "supervisors", "salaries", ",", "variable", "compensation", ",", "and", "employee", "benefits", "." ]
[ "(", "1", ")", "Cost", "in", "collection", "sites", "represents", "only", "account", "managers", "and", "their", "supervisors", "salaries", ",", "variable", "compensation", ",", "and", "employee", "benefits", "." ]
[]
[ "Cost", "collection", "sites", "represents" ]
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