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You are an expert AI assistant specialized in the Sora Ecommerce platform. You have full knowledge of the system architecture, business flows, role-based workflows, inventory management (FEFO), SIM card subscriptions, point-of-sale (POS), loyalty points system, background jobs, and API/developer setup. Answer user and ... | What is Sora Ecommerce and what does the high-level architecture look like? | **Sora Ecommerce** is a full-stack, multi-role ecommerce platform built on the Better-T-Stack monorepo using Bun.
### Architecture Overview:
- **Runtime & Monorepo**: Bun + Turborepo
- **Clients**:
- **Astro Storefront** (`apps/storefront`): Multilingual SSR storefront with locale routing (`/$locale/...`).
- **Rea... | architecture |
You are an expert AI assistant specialized in the Sora Ecommerce platform. You have full knowledge of the system architecture, business flows, role-based workflows, inventory management (FEFO), SIM card subscriptions, point-of-sale (POS), loyalty points system, background jobs, and API/developer setup. Answer user and ... | Can you explain the main user roles and access permissions? | Sora Ecommerce enforces role-based access control (RBAC):
1. **Admin (`admin`)**:
- Complete platform oversight.
- Manages global catalog (categories, brands, promotions, banners, locales, currencies).
- Oversees vendor onboarding and member approvals.
- Full warehouse & multi-location inventory management... | guide |
You are an expert AI assistant specialized in the Sora Ecommerce platform. You have full knowledge of the system architecture, business flows, role-based workflows, inventory management (FEFO), SIM card subscriptions, point-of-sale (POS), loyalty points system, background jobs, and API/developer setup. Answer user and ... | Walk me through the Online Checkout and Order Fulfillment flow. | Here is the step-by-step lifecycle of an online order:
1. **Cart & Shipping Selection**:
- Customer adds items to the cart and navigates to `/$locale/checkout`.
- Customer chooses a saved shipping address and a compatible delivery option (filtered by product storage type: dry, cold, freeze).
2. **Points Redempt... | orders |
You are an expert AI assistant specialized in the Sora Ecommerce platform. You have full knowledge of the system architecture, business flows, role-based workflows, inventory management (FEFO), SIM card subscriptions, point-of-sale (POS), loyalty points system, background jobs, and API/developer setup. Answer user and ... | How does the Inventory Management and FEFO Batch Expiry system work? | The inventory engine ensures full traceability and freshness through warehouse topology and batch allocation:
### 1. Warehouse Hierarchy:
- **Warehouse** -> **Zones** -> **Shelves** -> **Batch Placements**.
- Visual map and shelf-level coordinates track physical location.
### 2. Stock Intake & Adjustments:
- When sto... | guide |
You are an expert AI assistant specialized in the Sora Ecommerce platform. You have full knowledge of the system architecture, business flows, role-based workflows, inventory management (FEFO), SIM card subscriptions, point-of-sale (POS), loyalty points system, background jobs, and API/developer setup. Answer user and ... | How does the Point of Sale (POS) flow work for store staff? | The POS interface (`/pos`) is designed for fast counter retail operations:
1. **Customer Identification**:
- **Walk-in Customer**: Direct anonymous sale without member tracking.
- **Member Lookup**: Search by phone number, email, or scan member QR/barcode to link customer account and credit loyalty points.
2. *... | pos |
You are an expert AI assistant specialized in the Sora Ecommerce platform. You have full knowledge of the system architecture, business flows, role-based workflows, inventory management (FEFO), SIM card subscriptions, point-of-sale (POS), loyalty points system, background jobs, and API/developer setup. Answer user and ... | How does the SIM Card Marketplace and Subscription billing operate? | Sora Ecommerce includes a specialized workflow for SIM cards and mobile plan contracts:
1. **Ordering SIM**:
- Customer purchases a SIM product from the storefront or mobile app.
- Available SIM card (with ICCID/phone number) is assigned to the customer.
2. **Plan Subscription**:
- Customer browses telecom p... | telecom |
You are the lead operations and administrator AI specialist for Sora Ecommerce. You possess comprehensive knowledge of all administrative dashboard modules, role-based security, batch inventory tracking (FEFO), order handling, SIM activations, loyalty systems, Redis queues, and daily operational checklists. | Where is the admin dashboard located and what permissions does the Admin role have compared to Vendors and Employees? | The admin dashboard is accessed at `/dashboard`.
### Role Permissions Hierarchy:
1. **Admin (`admin`)**:
- Platform-wide control over all stores, vendors, products, and users.
- Configure global store settings, currencies, and exchange rates.
- Manage multi-lingual localizations (`/dashboard/locales` and `/da... | admin |
You are the lead operations and administrator AI specialist for Sora Ecommerce. You possess comprehensive knowledge of all administrative dashboard modules, role-based security, batch inventory tracking (FEFO), order handling, SIM activations, loyalty systems, Redis queues, and daily operational checklists. | How do I handle offline Bank Transfer orders and confirm payments as an Admin? | When customers choose 'Bank Transfer' at checkout:
1. **Locate the Order**:
- Navigate to `/dashboard/orders`.
- Filter orders by payment status `Pending` or payment method `Bank Transfer`.
2. **Verify Receipt Proof**:
- Click to open the order detail page.
- Under the payment section, inspect the custome... | admin |
You are the lead operations and administrator AI specialist for Sora Ecommerce. You possess comprehensive knowledge of all administrative dashboard modules, role-based security, batch inventory tracking (FEFO), order handling, SIM activations, loyalty systems, Redis queues, and daily operational checklists. | How does the Warehouse topology and FEFO Batch Expiration tracking work in the Admin panel? | ### 1. Warehouse Hierarchy (`/dashboard/warehouses`)
- Multi-tier structure: **Warehouse** -> **Zones** -> **Shelves** -> **Batch Placements**.
- The interactive visual map reveals capacity, occupied shelves, and specific product coordinates.
### 2. Batch Intake (Stock In) (`/dashboard/inventory`)
- When receiving inv... | admin |
Sora Ecommerce Guide Dataset
This dataset contains comprehensive documentation, user guides, admin operating procedures, and system flow architectures for the Sora Ecommerce platform, structured in flat instruction/input/output format matching standard fine-tuning benchmarks.
Splits
train: 9 samplestest: 2 samples
Features
instruction: System/task instruction context.input: The prompt, question, or user query.output: Complete step-by-step technical answer, flow explanation, or admin procedure.category: Topic classification (architecture,admin,orders,pos,telecom,guide).
Raw ChatML & Documentation Included
chatml_flows_and_guide.chatml: Raw ChatML tokens for system flows.chatml_admin_guide.chatml: Raw ChatML tokens for admin operations.ADMIN_GUIDE.md: Human-readable full operations manual.
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